The Plaza, A Fairmont Managed Hotel
Address: 768 5th Ave, New York, NY 10019 Phone: (212) 759-3000Category: : : Place name: : : : Website: : Website: http://www.fairmont.com/the-plaza-new-york/ Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• TripAdvisor.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Sun, Jan 27 Mon, Jan 28 2 1 guest2 guests3 guests4 guests $504 Booking.com Read Real Guest Reviews · Get Instant Confirmation $504 Orbitz.com $504 Expedia.com $504 Hotels.com $504 Travelocity.com $567 TripAdvisor.comView more room rates View more rates from $504Couldn't update prices. Try again.Booking.comTotal: $632/night$504View room rates on Booking.com Orbitz.comTotal: $632/night$504View room rates on Orbitz.com Expedia.comTotal: $632/night$504View room rates on Expedia.com Hotels.comTotal: $632/night$504View room rates on Hotels.com Travelocity.comTotal: $632/night$504View room rates on Travelocity.com TripAdvisor.comTotal per night$567View room rates on TripAdvisor.com The Plaza768 5th Ave, New York, NY 5,526 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• TripAdvisor.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Sun, Jan 27 Check out Mon, Jan 28Booking.comTotal: $632/night$504View room rates on Booking.com Orbitz.comTotal: $632/night$504View room rates on Orbitz.com Expedia.comTotal: $632/night$504View room rates on Expedia.com Hotels.comTotal: $632/night$504View room rates on Hotels.com Travelocity.comTotal: $632/night$504View room rates on Travelocity.com TripAdvisor.comTotal per night$567View room rates on TripAdvisor.com Hotel details In a landmark 19th-century building opposite Central Park, this iconic luxury hotel is 1.4 miles from the Empire State Building. … MORE Offering bathrooms with gold-plated fixtures, the elegant, French-style rooms have Italian linens and sitting areas, plus flat-screen TVs, Wi-Fi (fee) and iPads; some rooms have terraces. Suites offer city views, powder rooms and butler's pantries; some are bi-level. Room service is available. Afternoon tea is offered in the famed Palm Court, which features a stained glass ceiling and lavish decor. There's also a European-inspired food hall, a storied jazz lounge and a luxe champagne bar, plus a posh spa and a gym. Paid Wi-Fi Paid parking Air-conditioned Laundry service Business center Pet-friendly Free breakfast Pool Room service Kid-friendly Restaurant Kitchens in some rooms Airport shuttle Hot tub Spa Fitness center Bar Smoke-free View more amenities View fewer amenities Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of The Plaza Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Guests liked the large rooms, though some said they were dated & cleanliness & maintenance could be improved · Rooms had views · Guests liked the large bathrooms, though some said cleanliness could be improved Location · Near the city center; shopping, sightseeing, restaurants & bars nearby Service & facilities · Guests appreciated the friendly, professional staff · Some guests said management could be improved · Conference space View all reviews Questions & answers Ask a question Q: Was this the hotel that was filmed in the movie Home Alone 2? Lost In New York A: Yes (8 more answers)See all questions (34)
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The Plaza, A Fairmont Managed Hotel Employees
The Plaza, A Fairmont Managed Hotel October 2014 - Present
Panda Restaurant Group July 2011 - July 2014
Four Points by Sheraton March 2010 - February 2011
Coladas Restaurant March 2009 - March 2010
Romano's Macaroni Grill August 2001 - August 2007
Skills
Leadership, Inspiring People, Food & Beverage, Food Safety, Hospitality Management, People Development, Finance, Restaurants, Budgets, Strategic Planning, Time Management, Forecasting, Recruiting, P&L, Human Resources, Customer Satisfaction, Hiring, Performance Management, Customer Service, Food Service, Food, Training, Management, Catering
Education
University of Phoenix 2006 — 2008
Master of Business Administration (MBA), Global Management
University of Puerto Rico-Carolina 2000 — 2004
Bachelor of Business Administration (BBA), Finance, General
Bacara Resort and Spa November 2011 - Present
Loews Hotels 1989 - 2011
Hotel Del Coronado January 1994 - February 1997
Loews Hotels - Loews Santa Monica Beach Hotel 1987 - 1989
The Plaza, A Fairmont Managed Hotel 1984 - 1987
Skills
Resorts, Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Pre-opening, Revenue Analysis, Yield Management, Food & Beverage, Hospitality, Banquets, Front Office, Micros, Property Management..., Catering, Restaurants, Fine Dining, Rooms Division, Menu Development, Tourism, Guest Service Management, Convention Services, Customer Satisfaction, Banquet Operations, Culinary Skills, Food, Hotel Administration, Leadership, Lodging, Meeting Planning, Menu Engineering, OnQ, Opening Hotels, Pre-opening experience, Rooms Division..., Trade Shows, Cuisine, Food, Hiring, Luxury, Opera, Restaurant Management, Hotel Booking, Spa, MICROS
Education
Cornell University 2000 — 2000
The Plaza, A Fairmont Managed Hotel October 2014 - Present
W Hotels December 2010 - October 2014
Mandarin Oriental - Las Vegas February 2009 - December 2010
The Setai October 2005 - January 2009
Fisher Island Club, Association, & Holdings September 2003 - October 2005
Skills
Hotels, Hotel Management, Revenue Analysis, Accounting, Resorts, Hospitality, Budgets, Yield Management, Property Management..., Hospitality Industry, Pre-opening, Food & Beverage, Front Office, Forecasting, Micros, Rooms Division, Hospitality Management, Fashion, Interpersonal Skill, Banquets, Catering, Cost Control, Customer Satisfaction, Delphi, Finance, Fine Dining, Guest Service Management, Hiring, Income Statement, Inventory Management, Leisure, Lodging, Luxury, MICROS, Opening Hotels, Opera, Payroll, Pre-opening experience, Profit, Restaurants, Revenue Forecasting, Risk Management, Spa, P
Education
Johnson and Wales University 1986 — 1991
Bachelor of Science (BS), Accounting
The Plaza, A Fairmont Managed Hotel June 2015 - Present
Skills
Hospitality Industry, Hospitality Management, Hotel Management
Education
Arizona State University 2006 — 2010
Political Science
Arizona State University
The Plaza, A Fairmont Managed Hotel June 2014 - Present
Fairmont Hotel Vier Jahreszeiten April 2013 - May 2014
Fairmont Hotel Vier Jahreszeiten Hamburg March 2012 - April 2013
Fairmont Hotel Vier Jahreszeiten June 2010 - February 2012
Fairmont Hotel Vier Jahreszeiten April 2009 - May 2010
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Hotels, Revenue Analysis, Tourism, Yield Management, Food, Sales, Event Management, Front Office, Pre-opening, Resorts, Rooms Division
Education
ICA Institute of Culinary Art 2013 — 2014
Foodservice Manager, Leadership in the Food Service Industry
Internationale Fachhochschule Bad Honnef - Bonn 2005 — 2009
Diplombetriebswirt / Masters Degree, BWL - Tourismusmanagment
Northern Arizona University 2007 — 2008
Bachelor of Applied Science (BASc), International Hotel Management
Larco Hospitality February 2015 - Present
Toronto Marriott Bloor Yorkville December 2013 - February 2015
The Fairmont Bab Al Bahr October 2010 - June 2013
The Plaza, A Fairmont Managed Hotel September 2007 - October 2010
The Fairmont Southampton September 2004 - September 2007
The Fairmont Palliser February 2001 - August 2004
The Fairmont Palliser May 2000 - February 2001
The Fairmont Royal York August 1998 - May 2000
Fairmont Château Laurier June 1997 - August 1998
Skills
Employee Engagement, Employee Relations, Talent Management, Succession Planning, Hospitality, Personnel Recruiting, Hospitality Management, Recruiting, Hotels, Resorts, Leadership, Coaching, Hotel Management, Training, Human Resources, Pre-opening, Personnel Selection, Management, Hiring, Employee Training, Hospitality Industry, Interviews, Property Management..., Front Office, HR Policies, Food & Beverage, Team Building, Rooms Division, Restaurants, Onboarding, Performance Management, Micros, HRIS, Talent Acquisition, Fine Dining, Revenue Analysis, Banquets, New Hire Orientations, Leadership Development, Customer Satisfaction, Budgets, Time Management, Catering, Opera
Education
University of Guelph 1988 — 1992
Bachelor of Arts, Psychology
Humber College 1992 — 1993
Post Graduate Diploma, Business, Human Resources, Dean's Honor List
The Plaza, A Fairmont Managed Hotel October 2014 - Present
InterContinental Hotels Group March 2013 - October 2014
Hyatt Regency December 2009 - March 2013
Ocean Properties Ltd. Hotels & Resorts August 2010 - March 2011
Ellenton Suds Sports Bar & Grill August 2008 - June 2010
The Ritz-Carlton Hotel Company L.L.C. February 2006 - October 2009
Skills
Accounts Receivable, Accounting, Revenue Analysis, Hotels, Hospitality, Purchasing, Food & Beverage, Hospitality Management, MICROS, Banquets, Catering, Event Management, Property Management..., Fine Dining, Restaurants, Hospitality Industry, Budgets, Customer Service, Restaurant Management, Opera
Education
City University of New York-College of Staten Island 2015 — 2018
Computer Science & Mathematics, Computer Science
University of South Florida
Hospitality Administration/Management
The Plaza, A Fairmont Managed Hotel January 2015 - Present
The Fairmont Waterfront March 2013 - December 2014
The Fairmont Hotel Macdonald January 2010 - February 2013
Carlton Hotel Group April 2007 - January 2009
Hotel Meyrick March 2005 - March 2007
Park Hotel April 2001 - November 2002
Skills
Revenue Analysis, Leadership, Project Management, Rooms Division..., Associate Development, Hotel Management, Hotels, Hospitality Management, Hospitality, Pre-opening, Rooms Division, Resorts, Hospitality Industry, Food & Beverage, Tourism
Education
Cornell University 2011 — 2013
Master Certificate in Hospitality Management, Financial Management and Hotel Revenue Management
Athlone Institute of Technology 2001 — 2004
Bachelor of Arts (BA), Hospitality Administration/Management
Shangri-La Hotels and Resorts February 2015 - Present
The Plaza, A Fairmont Managed Hotel July 2013 - February 2015
The Ritz-Carlton Hotel Company LLC December 2012 - July 2013
The Ritz-Carlton Hotel Company March 2011 - December 2012
Marriott International February 2010 - March 2011
Skills
Revenue Analysis, Hotels, Hospitality Industry, Customer Service, Hospitality, Catering, Hotel Management, Resorts, Business Travel, Sales, Marketing, Front Office, Tourism, Hospitality Management, Yield Management
Education
University of North Carolina at Charlotte 2004 — 2009
Bachelor of Arts, Business/Corporate Communications
The Plaza, A Fairmont Managed Hotel May 2015 - Present
The Fairmont San Francisco August 2011 - May 2015
The Fairmont San Francisco May 2011 - August 2011
The Fairmont San Francisco February 2010 - May 2011
Stanford Park Hotel May 2008 - February 2010
Santa Barbara Magazine August 2007 - December 2007
Skills
Passionate, Self Driven, Competitive, Hospitality, Hospitality Industry, Self-driven, Hotels, Hospitality Management, Social Media, Sales, Food & Beverage, Press Releases, Training, Revenue Analysis, Management, Event Management, Meeting Planning
Education
University of California, Santa Barbara 2003 — 2007
BA, French, Communications
Université Lumière (Lyon II) 2004 — 2005
French Literature and Language
Carlmont High School 1999 — 2003
QueensCare Health Centers December 2012 - Present
Sheraton Maui Resort & Spa July 2011 - July 2012
Makena Beach & Golf Resort January 2011 - July 2011
The Plaza, A Fairmont Managed Hotel August 2009 - December 2010
Fairmont Newport Beach March 2007 - July 2009
Sunrise Assisted Living January 2007 - March 2007
Skills
Public Relations, Event Management, Press Releases, Social Media, Leadership, Marketing, Hotels, Copywriting, Advertising, Food & Beverage, Customer Service, Facebook, Budgets, Fundraising, Training, Proficient in Microsoft..., Proficient in Cision..., Introductory skills in..., Intermediate Spanish..., Proficient in Opera..., Proficient in OnQ..., Proficient in Micros..., Communication, Food, Photoshop, InDesign, Illustrator, HTML, CSS, Hospitality Management, Hospitality, Hospitality Industry, Resorts, Hotel Management, Event Planning
Education
University of California, Irvine 2005 — 2009
Bachelor of Arts (B.A.), Drama and Dramatics/Theatre Arts, General
EDITION hotels February 2015 - Present
The Peninsula Hong Kong August 2013 - March 2014
Swire Hotels May 2012 - August 2013
The Plaza, A Fairmont Managed Hotel August 2009 - May 2012
BXL Belgian Café Bar November 2007 - August 2009
Thai Privilege Spa (TPS) November 2006 - November 2007
Spice West Inc January 2002 - November 2006
Skills
Guest Service, Guest Satisfaction, Front Office, Food & Beverage, Banquets, Persuasion, Social Psychology, Professional..., Customer Service, Resorts, Hotels, Customer Satisfaction, Hotel Management, Hospitality Industry, Restaurants, Hospitality Management, Hospitality, Pre-opening
Education
CUNY New York City College of Technology 2008 — 2010
AAS, Hospitality Management
Université d’Evry, Paris, France 2009 — 2009
Thomas Ahrens International Summer Study Programs, Hospitality Management
Baruch College 2004 — 2006
Certificate, Contemporary American Business Practices
Assumption University 1998 — 2002
BA, Business Management and Hospitality Management
The Landmark Forum
The Landmark Forum
The Plaza, A Fairmont Managed Hotel May 2015 - Present
The Westin New York at Times Square June 2014 - May 2015
Hotel Bel-Air, Dorchester Collection August 2012 - June 2014
New York Marriott Marquis Hotel October 2010 - August 2012
JW Marriott San Antonio Hill Country Resort 2009 - 2010
New York Marriott Downtown 2007 - 2009
The Ritz-Carlton New York, Central park 2006 - 2007
The Ritz-Carlton New York, Central Park 2005 - 2006
Skills
Hospitality Industry, Hotel Management, Pre-opening, Rooms Division, Hotels, Front Office, Hospitality Management, Micros, Hospitality, Banquets, Hiring, Fine Dining, Budgets, Resorts, Process Scheduler
Education
The Culinary Institute of America
BA, Culinary Management
The Knickerbocker July 2015 - Present
The Knickerbocker November 2013 - Present
The Plaza, A Fairmont Managed Hotel February 2013 - November 2013
The Plaza, A Fairmont Managed Hotel July 2012 - February 2013
Mandarin Oriental Hotel Group January 2012 - 2012
Mandarin Oriental Hotel Group August 2010 - 2012
Simon Property Group 2010 - 2010
Courtyard by Marriott September 2009 - December 2009
Mandarin Oriental Hotel Group June 2009 - August 2009
Santosha, Resort September 2008 - December 2008
Skills
Leadership, Creativity, Sales, Hospitality Management, Customer Satisfaction, Customer Service, Marketing
Education
University of Delaware - Lerner College of Business and Economics 2006 — 2010
Bachelor of Science, Hotel Restaurant and Institutional Management
Tel Aviv University
Study Abroad, Middle Eastern Studies
The Plaza, A Fairmont Managed Hotel August 2014 - Present
Kate Edmonds Events July 2015 - September 2015
Waldorf Astoria New York February 2015 - July 2015
The Plaza, A Fairmont Managed Hotel August 2014 - December 2014
Qualcomm June 2013 - August 2013
Fairmont Grand Del Mar May 2012 - August 2012
The Bridges Rancho Santa Fe January 2012 - February 2012
Fairmont Grand Del Mar June 2011 - October 2011
Hollister Co. May 2011 - August 2011
Amy Connor Photography 2010 - 2010
Skills
Teamwork, PowerPoint, Research, Customer Service, Microsoft Office, Social Media, Social Networking, Time Management, Marketing Communications, Human Resources, Microsoft Word, Social Media Marketing, Microsoft Excel, Public Relations, Marketing, Event Management, Event Planning, Special Events, Hospitality Management, Hotel Management, Public Speaking, Hospitality Industry, Interior Design
Education
New York University 2012 — 2016
Bachelor of Science (BS), Hotel & Tourism Management
The Bishop's School 2006 — 2012
CCRA Travel Solutions July 2014 - Present
CARINO Hospitality Group September 2013 - August 2014
Amadeus May 2013 - September 2013
CARINO Hotel Group January 2002 - April 2013
Preferred Hotel Group 1997 - 2001
WORLDHOTELS 1995 - 1997
The Plaza, A Fairmont Managed Hotel 1992 - 1995
Skills
Hospitality, Hotels, Customer Service, Strategic Planning, Event Management, Event Planning, Team Building, Marketing Strategy, Budgets, Sales Management, New Business Development, Restaurants, Resorts, Hospitality Industry, Public Speaking, Social Media, Marketing, Public Relations, Hospitality Management, Food & Beverage, Travel Management, Sales, Business Development, Strategic Partnerships, Yield Management, Revenue Analysis, Contract Negotiation, Tourism, Business Travel, Trade Shows, Customer Satisfaction, Hotel Management, Account Management, E-commerce
Education
Johnson and Wales University 1985 — 1989
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Huntington High School 1982 — 1985
Platinum Partners March 2013 - May 2013
Charlie Palmer Group November 2010 - May 2011
New York Habitat May 2010 - September 2010
Wine Symphony April 2008 - May 2009
The Plaza, A Fairmont Managed Hotel January 2004 - April 2005
Grand Hotel du Cap Ferrat September 2001 - October 2003
Skills
Social Media, Investments, Social Networking, Business Strategy, Marketing, Business Development, Market Research, Leadership, Strategy, Sales
Education
New York University 2011 — 2014
Bachelor's Degree, International Business/Finance, 3.9
College for Further Education of Hotel and Restaurant Administration 1998 — 2001
Associate's Degree, Hospitality Administration/Management
Loews Hotels October 2014 - Present
Loews Hotels October 2013 - October 2014
Starwood Hotels & Resorts Worldwide February 2012 - October 2013
Oakwood Worldwide 2011 - 2011
Loews Hotels 2007 - 2011
Quikbook.com 2005 - 2007
Fairmont Hotels and Resorts 2002 - 2005
The Plaza, A Fairmont Managed Hotel 2002 - 2005
The Plaza, A Fairmont Managed Hotel 2002 - 2005
Education
Pace University 1999 — 2001
One Five Hospitality August 2015 - Present
The Plaza, A Fairmont Managed Hotel October 2014 - August 2015
Canoe August 2014 - October 2014
Omar's La Ranita June 2013 - July 2014
Zakarian Hospitality January 2013 - June 2013
The Lambs Club October 2011 - January 2013
The Lambs Club September 2012 - December 2012
Skills
Facebook, Social Media, Restaurants, Hospitality, Food & Beverage, Hospitality Management, Event Management, Hospitality Industry, Event Planning, Microsoft Office, Menu Development, Restaurant Management, Fine Dining, Social Media Marketing, Social Networking, Food Service, Open Table, Catering, Micros, Hotels, Food, Management
Education
New York University 2009 — 2013
Bachelor of Science (BS), Hotel and Tourism Management
Youth With A Mission 2009 — 2010
The Plaza, A Fairmont Managed Hotel June 2014 - August 2014
Alpha Phi International Fraternity January 2014 - March 2014
Abercrombie & Fitch May 2013 - August 2013
Director of Campus Involvement for Alpha Phi at Alpha Phi International Fraternity January 2012 - December 2012
Beth Sholom Synagogue June 2012 - August 2012
Philmont Country Club May 2012 - August 2012
Journeys March 2011 - August 2011
Kim Rosen Party Planning May 2011 - July 2011
Mitzi Associates April 2011 - June 2011
Skills
Event Management, Event Planning
Education
Michigan State University 2011 — 2015
Bachelor of Arts, Advertising., Advertising
The Fairmont San Francisco January 2015 - Present
The Plaza, A Fairmont Managed Hotel May 2014 - December 2014
The Plaza, A Fairmont Managed Hotel January 2013 - May 2014
Thompson Hotels - Commune Hotels + Resorts July 2011 - January 2013
Roger Hotel JRK Hospitality Group February 2011 - July 2011
Le Méridien Delfina Santa Monica September 2007 - December 2010
"Savoy” Hotel October 2005 - August 2007
Skills
Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Galaxy, Lightspeed, Opera, Room Master, Autoclerk, Star Guest, GoConcierge, Pegasus, Rate360, STAR, Concierge Services, Customer Satisfaction, Menu Development, Hospitality Management, Front Office, Hospitality, Hospitality Industry, Hotel Management
Education
Yaroslavl Demidov State University 2000 — 2004
Bachelor, World History
No 4 High School
High School Diploma
St. Regis New York June 2014 - Present
JW Marriott Essex House February 2007 - February 2013
Garden City Hotel January 2006 - January 2007
The Hilton New York January 2005 - January 2006
The Plaza, A Fairmont Managed Hotel January 2001 - January 2005
Skills
Food & Beverage, Opening Hotels, Pre-opening experience, Delphi, Restaurants, Catering, Cuisine, Culinary Skills, Customer Satisfaction, Fine Dining, Opera, Process Scheduler, Property Management..., Wine, Food, Front Office, Guest Service Management, Hospitality Industry, Income Statement, Meeting Planning, Menu Development, Restaurant Management, Revenue Analysis, Yield Management, P, MICROS
Education
Long Island University, Brooklyn Campus 1996 — 1999
Business Administration and Management, General
Allegria Hotel October 2014 - Present
Allegria Hotel September 2014 - October 2014
The Plaza, A Fairmont Managed Hotel June 2014 - September 2014
Hotel Plaza Athenee June 2011 - May 2014
Starwood Hotels & Resorts Worldwide, Inc. March 2006 - January 2011
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Rooms Division, Hospitality, Front Office, Resorts, Opera, Property Management..., Rooms Division..., Laundry, Guest Recovery, Budgets, Payroll, Team Building, Yield Management, Customer Satisfaction, Pre-opening, Customer Service, Tourism, Guest Service Management
Education
Northampton Community College 2007 — 2009
Associates of Science, Hotel Management
The Altman Companies November 2012 - Present
Luxury Attache April 2011 - October 2012
Elizabeth Arden Red Door Spa August 2009 - February 2011
The Plaza, A Fairmont Managed Hotel July 2008 - August 2009
Turnberry Isle Resort and Spa, A Fairmont Managed Hotel November 2006 - September 2008
Skills
Hospitality Industry, Front Office, Hospitality, Customer Service, Leadership, Event Planning, Hospitality Management, Training, Management, Opera, Revenue Analysis, Microsoft Word, Event Management, Pre-opening, Hotels, Spa, Time Management, Human Resources, Tourism, Customer Satisfaction, Employee Training, Great Motivator, Friendly Personality, Multi Family Properties, Operating Budgets, Property Management, Resident Retention
Education
University of Central Florida 2003 — 2006
Bachelor of Science (B.S.), Hospitality Administration/Management
Florida State University 2002 — 2003
Associate's Degree
Wyndham Hotel Group April 2015 - Present
Dolce Hotels and Resorts March 2011 - March 2015
Dolce Hotels & Resorts January 2010 - March 2011
Hilton January 2005 - January 2010
WHM LLC, LXR Luxury Resorts & Hotels January 2005 - March 2009
The Plaza, A Fairmont Managed Hotel December 2002 - 2005
Skills
Revenue Analysis, Yield Management, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Hotels, Pre-opening, Banquets, Resorts, Food & Beverage, Tourism, Leisure, Restaurants, Meeting Planning, Catering, Fine Dining, Food, Menu Development, Front Office, Revenue Forecasting, Property Management..., Opening Hotels, Hotel Booking, OnQ, Rooms Division, Restaurant Management, Lodging, Online Travel, Guest Service Management, Opera, Convention Services, Micros, Luxury, Corporate Events, Incentives, P&L, Business Travel, Travel Management, Hiring, MICROS
Education
New York University 2002 — 2004
Master of Science
The Plaza, A Fairmont Managed Hotel September 2013 - Present
Fairmont Hotels and Resorts August 2012 - January 2013
Fairmont Hotels and Resorts January 2011 - July 2012
The Hazelton Hotel March 2010 - June 2010
InterContinental Hotels & Resorts September 2008 - March 2010
InterContinental Hotels & Resorts May 2008 - August 2008
Skills
Front Office, Housekeeping, Rooms Division, Hospitality Management, Leadership, Hospitality, Hotel Management, Hospitality Industry, Cuisine, Resorts, Customer Service, Tourism, Event Management, Event Planning, Hotels
Education
IMI University Centre 2010 — 2010
MBA, International Hospitality Management
George Brown College 2006 — 2010
BA, Hospitality Operations Management
The Plaza, A Fairmont Managed Hotel June 2014 - Present
Diva Communications, Inc. January 2015 - May 2015
Winner Pictures, Inc. April 2014 - June 2014
Cobble Hill Theatre April 2010 - March 2014
Wicked Delicate Productions May 2012 - September 2012
Premiere Cinema Corporation May 2005 - November 2009
Floyd Publications May 2007 - August 2008
Skills
Press Releases, Screenwriting, Video Editing, Creative Writing, Photography, Lighting, Sound Recording, Sound Mixing, Avid Media Composer, Pro Tools, After Effects, Final Cut Pro, Premier, iMovie, Photoshop, Garageband, Microsoft Office, Post Production, Video Production, Social Media Marketing, Editing, Social Media, Customer Service, Management, Social Networking, Advertising, Marketing
Education
City University of New York-Hunter College 2015 — 2017
Media, Environmental Science
Borough of Manhattan Community College 2012 — 2015
Television Production, Radio and Television Broadcasting Technology/Technician, 3.94 GPA
Johnson & Johnson July 1997 - Present
American Express Travel Services July 1997 - September 2003
The Plaza, A Fairmont Managed Hotel 1993 - 1997
Skills
Corporate Events, Sponsorship, Management, Hospitality, Event Management, Event Planning, Marketing Communications, Marketing, Marketing Strategy, Public Relations, Events Coordination, Hospitality Industry, Hospitality Management, Hotels, Leadership, Meeting Planning, Sales, Social Media
Education
University of Nevada-Las Vegas
Bachelor of Science (BS), Hotel/Motel Administration/Management
The Plaza, A Fairmont Managed Hotel August 2014 - Present
The Plaza, A Fairmont Managed Hotel June 2014 - August 2014
Fairmont Hotels & Resorts June 2013 - June 2014
Shangri-La Hotels and Resorts June 2012 - August 2012
InterContinental Hotels Group June 2011 - August 2011
Skills
Coordinating Events, Hospitality, Hospitality Management, Hospitality Industry, Event Planning, Customer Service, Microsoft Office, Hotels, PowerPoint, Food & Beverage, Front Office, Microsoft Excel, Social Media, Microsoft Word, Teamwork, Social Networking, Negotiation, Purchasing, Inventory Management, Micros, Restaurants, Menu Development, Food, Guest Service Management, Opera, Banquets, Revenue Analysis, Cooking, Team Building, Fine Dining, Data Entry, Marketing, Event Management, Hotel Management, Property Management..., Guest Recovery, Rooms Division, Customer Satisfaction, Food Service, Sales, Concierge Services, Open Table, P, Reservation, Employee Training, Forecasting, Training, Restaurant Management, Resorts, Catering
Education
Michigan State University 2009 — 2013
Hospitality Business, Hospitality Business
Michigan State University 2009 — 2013
Bachelor of Arts (BA), Hospitality Administration/Management
The Plaza, A Fairmont Managed Hotel January 2015 - Present
AKA May 2010 - Present
Hotel Belleclaire January 2008 - April 2010
Skills
Hospitality, Management, Hotel Management, Hotel Booking, Hotel Administration, Customer Service, Hotel Asset Management, Foreign Languages, Outlook, Invoicing, Microsoft Excel, Budgets, Hospitality Management, Event Planning, Hospitality Industry, Hotels, Tourism, Revenue Analysis
Education
DeVry University 2009 — 2012
Undergraduate, Finance, General
SIXTY Hotels August 2014 - Present
The Plaza, a Fairmont Managed Hotel June 2013 - August 2014
The Plaza, A Fairmont Managed Hotel June 2012 - June 2013
The Plaza, A Fairmont Managed Hotel October 2012 - January 2013
The Plaza, A Fairmont Managed Hotel November 2010 - June 2012
The Fairmont Chateau Lake Louise October 2008 - November 2010
The Fairmont Chateau Lake Louise November 2009 - January 2010
Fairmont Copley Plaza February 2007 - October 2008
Fairmont Copley Plaza June 2005 - February 2007
Grand Geneva Resort May 2004 - August 2004
Skills
Hotel Management, Hotels, Resorts, Hospitality Management, Hospitality Industry, Reservation, Revenue Analysis, Food & Beverage, Front Office, Rooms Division, Leadership, Reservations, Customer Service, Customer Satisfaction, Hospitality, Property Management..., MICROS, Tourism, Yield Management, Opera, Management, Hotel Booking, Training
Education
Purdue University
Bachelor's Degree, Hospitality and Tourism Management
The New York Palace March 2015 - Present
The Plaza, A Fairmont Managed Hotel June 2013 - March 2015
The Plaza, A Fairmont Managed Hotel April 2012 - May 2013
The Plaza, A Fairmont Managed Hotel June 2010 - March 2012
Jumeirah Essex House October 2009 - May 2010
Mandarin Oriental, New York July 2009 - September 2009
The Plaza, A Fairmont Managed Hotel January 2009 - May 2009
Skills
Front Office, Food & Beverage, Hospitality, Rooms Division, Micros
Education
New York University 2006 — 2010
Bachelor of Science (B.S.), Hospitality Administration/Management
An Artistic Taste, LLC DBA Grace Wood Oven June 2011 - Present
The Plaza, A Fairmont Managed Hotel January 2011 - April 2015
The Four Seasons Restaurant February 2012 - August 2013
Nuttin But Stringz ( Emmy Award Violinist ) January 2003 - March 2012
Ilili NYC May 2010 - February 2011
Skills
Culinary Skills, Wine Tasting, Food & Beverage, Communication, Catering, Personal Chef Services, Culinary Management, Food Cost Analysis, International Cuisines, Banquets, Music Management, Road Management, Facebook, Fine Dining, Recipe Testing, Menu Development
Education
Institute of Culinary Education 2009 — 2011
Diploma in Culinary Arts, Cooking and Related Culinary Arts, General
St. Johns University 2001 — 2006
Bachelor's degree, Communication, General
The Plaza, A Fairmont Managed Hotel September 2014 - Present
The Hayzlett Group January 2013 - Present
TallGrass Public Relations January 2013 - September 2014
Advertising Women of New York 2012 - September 2014
Dave & Buster's October 2005 - June 2012
Dell August 2006 - May 2007
The Spokesman-Review September 1999 - June 2003
Skills
Cross Promotional..., Social Media Savvy, Event Coordination, Contract Negotiation, Prospecting and..., CRM, Adobe Creative Suite, Delphi, Micros, Public Relations, Integrated Brand..., Hospitality Management, Direct Marketing, Event Planning, Social Media, Advertising, Digital Strategy, Facebook, Event Management, Integrated Marketing, Social Media Marketing, Marketing, Marketing Strategy, Brand Management, Press Releases, Media Relations
Education
Johnson and Wales University 2003 — 2007
Bachelors Degree Marketing Communications/ Associates Degree in Advertising Communications, Marketing, Advertising, Business, Concentration in Fashion Marketing
Lakeside High School 1999 — 2003
Arena Capital Advisors, LLC January 2015 - June 2015
The Blackstone Group July 2014 - December 2014
Heart Capital Impact Investment Company June 2013 - August 2013
Council on Foreign Relations January 2013 - June 2013
Clinton Foundation September 2012 - December 2012
The American Ballet Theatre June 2012 - August 2012
The Plaza, A Fairmont Managed Hotel September 2011 - July 2012
NYC Participatory Budget City-Wide Steering Committee March 2012 - June 2012
Skills
Editing, Event Planning, Community Outreach, Facebook, Social Media, Management, Customer Service
Education
Marymount Manhattan College 2010 — 2014
Bachelor of Arts (B.A.), International/Global Studies and Dance Studies
Marymount Manhattan College 2010 — 2014
Bachelor of Arts (B.A.), International/Global Studies
IfOnly July 2014 - Present
Viceroy New York May 2013 - July 2014
The Plaza October 2007 - April 2013
Connections Unlimited 2004 - 2007
The Plaza, A Fairmont Managed Hotel 1999 - 2004
Skills
Sales, Sales Management, Hospitality, Hospitality Management, Hospitality Industry, Revenue Analysis, Yield Management, Resorts, Food & Beverage, Incentives, Corporate Events, Catering, Hotel Management, Wedding Planning, Rooms Division, Banquets, Event Planning, Trade Shows, Event Management, Micros, Tourism, Pre-opening, Opening Hotels, Menu Development, Meeting Planning, Culinary Skills, Parties, Weddings, Wine, Food, Fine Dining, Restaurants
Education
Penn State University
Bachelor of Arts (B.A.), Hotel, Motel, and Restaurant Management
Forty 1° North January 2014 - Present
Millennium & Copthorne Hotels September 2012 - January 2014
The Plaza, A Fairmont Managed Hotel October 2009 - September 2012
Westin Hotels & Resorts December 2006 - October 2009
Conrad Hotels & Resorts July 2004 - December 2006
The Bryant Park Hotel January 2001 - July 2004
Sheraton New York & Towers - St Regis New York April 1998 - January 2001
Skills
Hotel Management, Pre-opening, Guest Satisfaction, Guest Service, Hospitality Management, Hotels, Hospitality Industry, Menu Design, Banquets, Restaurant Management, Fine Dining, Food & Beverage, Hospitality, Rooms Division, Restaurants, Menu Development, Food Cost, Wine, Catering, Culinary, Staff Training, Luxury, Cost Control, Food Service, Food, P&L, Hiring, Profit, Conferences, Forecasting, Brand Standards, Profitability, Event Management, Budgeting, HACCP, Culinary Skills, Property Management..., Resorts, Customer Satisfaction, Budgets, Customer Service, Leadership, Cuisine, Opening Hotels, Front Office, Pre-opening experience, Yield Management, Revenue Analysis, Menu Engineering, Guest Service Management
Education
Cornell University
General Managers Program, Hotel Management
Johnson & Wales University
AS & BS, Hotel Management
Les Roches International School of Hotel Management
AS, Hotel Management
Noel's Kitchen Inc. September 2010 - Present
Defy Ventures July 2012 - May 2013
Piccadilly Cafeterias April 2000 - September 2004
FoodService.com 1999 - 2000
The Plaza, A Fairmont Managed Hotel March 1998 - August 1999
Skills
Social Media, Microsoft Office, Facebook, PowerPoint, Public Relations, Microsoft Excel, Event Planning, Adobe Creative Suite, Microsoft Word, Outlook, Research, Customer Service, English, Training, Nonprofits, Leadership, Cuisine, Community Outreach, Leadership Development, Fundraising, Public Speaking, Restaurants, Coaching, Social Networking, Catering, Food, Budgets, Cooking, Business Development, Customer Satisfaction, Menu Development, Chef, Event Management, Culinary Skills, Hospitality, Team Building, Pastry, Time Management, Supervisory Skills, Hotels, Management, Hiring, Inventory Management, Parties, Food Service, Food & Beverage, Restaurant Management, Menu Engineering, Food Cost Management, Food Cost Analysis
Education
Monroe College 1995 — 1998
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
The Plaza, A Fairmont Managed Hotel May 2014 - Present
LVMH/Bergdorf Goodman October 2012 - May 2014
Translations.com, Inc. October 2010 - October 2012
American Science & Engineering, Inc 2008 - 2010
Skills
Business Development, Product Management, Account Management, New Business Development, Contract Negotiation, Sales, Sales Management, Salesforce.com, Marketing Strategy, International Sales, Marketing, Training, Management, Customer Service, Strategy, Leadership
Education
Boston University 2004 — 2007
BA, International Relations, French
Université Paris-Sorbonne 2006 — 2006
Cours de la Civilisation Francaise
Baked NYC August 2014 - Present
The Plaza, A Fairmont Managed Hotel November 2013 - August 2014
The Plaza, A Fairmont Managed Hotel May 2012 - November 2013
Fairmont Copley Plaza January 2010 - May 2012
Skills
Front Office, Guest Relations, Customer Service, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Food, Property Management..., Rooms Division, Hospitality
Education
Institute of Culinary Education 2014 — 2014
Culinary Arts Diploma
Boston University 2006 — 2010
Bachelor's degree, Hospitality Administration/Management
Fairmont Pittsburgh November 2014 - Present
The Plaza, A Fairmont Managed Hotel August 2012 - November 2014
The Fairmont San Francisco April 2011 - August 2012
Fairmont Château Laurier October 2008 - April 2011
Skills
Hospitality Industry, Hotel Management, Resorts, Payroll, Front Office, Rooms Division
Education
Ecole Hôtelière de Lausanne 2002 — 2006
Bachelor of Science (B.S.), Finance, General
Ecole Europeenne
The Plaza, A Fairmont Managed Hotel September 2014 - Present
Moana Surfrider, A Westin Resort & Spa August 2013 - August 2014
The Kahala Hotel & Resort January 2012 - August 2013
The Kahala Hotel & Resort June 2010 - December 2011
YMCA of Honolulu February 2007 - May 2010
YWCA of Oahu January 2005 - January 2007
YMCA of Honolulu February 2003 - August 2004
YMCA of San Francisco 2001 - 2003
YMCA of San Francisco 1999 - 2001
YMCA of San Francisco 1998 - 1999
Skills
Hotels, Resorts, Hospitality, Hospitality Industry, Non-profits, Member Relations, Marketing Management, Budgeting, Coaching, Event Planning, Program Development, Business Planning, Sales Management, People-oriented, Problem Solving, Budgets, Nonprofits, Hotel Management, Front Office, Sales, Training, Event Management, Customer Service, Hospitality Management, Pre-opening, Marketing, Rooms Division, Revenue Analysis, Tourism
Education
Hawaii Pacific University
Bachelor of Science in Business Administration, Business/Travel Industry Management, Graduated Summa Cum Laude
Bundes-Lehranstalt Fur Burokaufleute
Diploma, Business
Club Quarters May 2013 - Present
Wyndham Hotels and Resorts January 2013 - May 2013
Amsterdam Hospitality November 2011 - October 2012
Morgans Hotel Group October 2006 - October 2011
Morgans Hotel Group November 2004 - October 2006
Morgans Hotel Group January 2000 - December 2004
Morgans Hotel Group March 1998 - January 2000
Morgans Hotel Group March 1997 - March 1998
The Plaza, A Fairmont Managed Hotel March 1995 - March 1997
The Plaza Hotel, The Trump Organization October 1992 - March 1995
Education
University of Nevada-Las Vegas
Bachelor's Degree, Hotel Administration
ZUMA Restaurants May 2015 - Present
Kayhan Consulting February 2013 - Present
The Plaza, A Fairmont Managed Hotel January 2013 - April 2015
InterContinental Hotels & Resorts 2010 - 2013
The Beverly Hills Hotel & Bungalows 2008 - 2010
Wolfgang Puck Catering and Events 2006 - 2008
The New York Palace 2003 - 2006
Marriott Marquis 1999 - 2003
Skills
Corporate Events, Hospitality Management, Time Management, Hospitality Industry, Food & Beverage, Leadership, Sales, Hospitality, Event Planning, Meeting Planning, Event Management, Catering, Banquets, Menu Development, Hotel Management, Revenue Analysis, Resorts, Yield Management, Pre-opening, Weddings, Food, Trade Shows, Wine, Budgets, Hiring, Opening Hotels, Restaurants, Convention Services, Culinary Skills, Wedding Planning, Front Office, Hotels, Restaurant Management, Training, Marketing, Concierge Services, Micros, Fine Dining, Property Management..., Management, Opera, Tourism, Guest Service Management, Cuisine, Hotel Booking, OnQ, Rooms Division, Food Service, Leisure, Recruiting
Education
UCLA Anderson School of Management
Executive Education Program
College of the Ozarks
Bachelor of Science, Hotel and Restaurant Management
Mandarin Oriental Hotel Group February 2009 - Present
Cipriani March 2008 - February 2009
Cipriani 23rd Street June 2006 - February 2008
Cipriani Rainbow Room June 2004 - June 2006
The Plaza, A Fairmont Managed Hotel January 2002 - June 2004
The Plaza, A Fairmont Managed Hotel April 1998 - December 2001
Skills
Hospitality Management, Hospitality Industry, Hotel Management, Banquets, Pre-opening, Hotels, Resorts, Food & Beverage, Catering, Menu Development, Hospitality, Pre-opening experience, Fine Dining, Restaurants, Revenue Analysis, Event Management
Education
St. Francis College 1993 — 1997
Bachelor's degree, Communication and Media Studies
Fort Hamilton High School 1988 — 1992
Provencial Magazine February 2014 - Present
TripleLift 2013 - August 2014
Oscar de la Renta August 2012 - May 2013
The Plaza, A Fairmont Managed Hotel November 2010 - May 2011
Skills
Digital Media, Digital Strategy, Online Advertising, Social Media
Education
New York University 2010 — 2014
Bachelor's Degree, Politics and Documentary Production
Omnicom Media Group October 2013 - Present
Enerjiee December 2012 - Present
Neo@Ogilvy August 2012 - January 2013
Complex Media February 2012 - June 2012
A-Morir October 2010 - June 2011
Health4U Communications September 2010 - December 2010
The Plaza, A Fairmont Managed Hotel August 2009 - December 2009
Skills
Microsoft Office, Social Media, Entertainment, Tumblr, YouTube, Blogging, Microsoft Works, Press Releases, Press Kits, Facebook, Social Networking, Apple Software, Wordpress, Social Media Marketing, Google Analytics, Event Planning, Public Relations, Digital Marketing, Copywriting, Promotions, Creative Writing, Advertising, Event Management, Editing, Media Planning, Creative Development, Marketing Communications, Online Marketing, Writing, Video, Brand Development, Integrated Marketing, Event Marketing, Publicity, Creative Direction, Adobe Creative Suite, Web Content, New Media, Digital Strategy, Radio, Content Strategy, Email Marketing, Online Advertising, SEO, Media Relations, Brand Awareness, Journalism, Creative Strategy, Newsletters, Brand Management
Education
City University of New York
B.A, Media and Communication Arts and English
Fiorello H. LaGuardia High School of Music & Art and the Performing Arts 2002 — 2006
JLL's Hotels & Hospitality Group July 2015 - Present
Mandarin Oriental Hotel Group December 2014 - July 2015
Akko Group May 2014 - July 2015
Hotel Palomar Los Angeles April 2014 - November 2014
70 Park Avenue April 2013 - April 2014
The Plaza, A Fairmont Managed Hotel November 2007 - April 2013
Exclusive Resorts September 2006 - October 2007
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Pre-opening, Food & Beverage, Front Office, Resorts, Hospitality, Rooms Division, Restaurants, Fine Dining, Property Management..., Guest Service Management, Concierge Services, Pre-opening experience, Hotel Booking, Tourism, Opera
Education
St. Francis College 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General, Magna Cum Laude
The Plaza, A Fairmont Managed Hotel January 2014 - Present
Entourage Talent Associates, LLC November 2013 - February 2014
Roseland Property May 2013 - August 2013
Harding Elementary August 2012 - February 2013
The Body Shop August 2011 - May 2012
Sportsplex of Halfmoon October 2008 - April 2011
Skills
Sales, Computer Proficiency, Customer Service, Property Management, Social Media, Leasing, Microsoft Word, Microsoft Excel, PowerPoint, Close Attention to..., Real Estate, Ebooks, Social Media Marketing, Public Relations
Education
Baruch College, City University of New York (CUNY) 2013 — 2015
Bachelor’s Degree, Marketing/Marketing Management, General
Virginia Tech 2012 — 2013
Business, Management, Marketing, and Related Support Services
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
The Plaza, A Fairmont Managed Hotel October 2014 - Present
Grand Hyatt May 2015 - August 2015
Hotelied, Inc. September 2014 - December 2014
Hotel Valencia Riverwalk May 2014 - August 2014
Rocco Forte Hotels January 2014 - May 2014
Drew's American Grill June 2012 - August 2013
Eilan Hotel Resort & Spa - An Autograph Collection by Marriott October 2012 - June 2013
Federal Bureau of Investigation Citizens Teen Academy (CTA) August 2012 - August 2012
Skills
Open Table, Public Speaking, Microsoft Excel, Social Media Marketing, Microsoft Office, Weebly, Prezi, Marketing Strategy, Community Outreach, Community Engagement, Nexus, Web Design, Opera, Front Office, Social Media, Hospitality, Research, Teamwork, Leadership, Microsoft Word, Event Planning, Facebook, PowerPoint, Social Networking, Fun Loving
Education
New York University 2013 — 2017
Bachelor of Science (BS), Hospitality Administration/Management
Tom C. Clark High School 2009 — 2013
The Plaza New York 2011 - Present
The Plaza, a Fairmont Managed Hotel September 2010 - November 2011
Doubletree Metropolitan Hotel 2008 - 2010
Omni Berkshire Hotel New York 2001 - 2003
Westin Rio Mar Resort 1999 - 2001
El Conquistador Resort 1996 - 1999
The Morgan Hotel 1990 - 1996
Skills
Pre-opening, Front Office, Resorts, OnQ, Microsoft Office, Union Experience, Microsoft Excel, Payroll, Microsoft Word, PowerPoint, Hotels, Hospitality, Hospitality Industry, Hotel Management, Employee Relations, Hospitality Management
Education
CUNY New York City College of Technology 2001 — 2006
Bachelors, Hotel & Restaurant Management
Pier A Harbor House August 2015 - Present
Pier A Harbor House February 2015 - August 2015
European Affairs Committee of the United Nations Association - SNY Young Professionals June 2014 - April 2015
NYU SCPS Undergraduate Student Council November 2013 - May 2014
2014 NY/NJ Super Bowl Host Committee January 2014 - February 2014
The Plaza, A Fairmont Managed Hotel December 2013 - January 2014
La Pietra Dialogues January 2013 - May 2013
Corinthia Hotel Lisbon June 2012 - August 2012
CPS Events at The Plaza January 2012 - May 2012
The Princeton Club of New York November 2011 - December 2011
Skills
Digital Photography, Opera Reservations..., Microsoft Office..., Hospitality, Hotels, Food & Beverage, Time Management, Public Relations, Event Planning, Sales, Opera, Banquets, Social Media, Microsoft Word, Facebook, Marketing, Catering, Hospitality Management, Open Table, Portuguese, Restaurants, Microsoft Office
Education
New York University 2010 — 2014
Bachelor's Degree, Meeting and Event Planning
New York University - Florence
Bachelor's Degree
Dominican Academy 2006 — 2010
High School
The Plaza, A Fairmont Managed Hotel May 2013 - Present
Big Stock, Inc December 2012 - May 2013
JW Marriott Marquis Miami February 2011 - August 2012
Fairfield Inn by Marriott January 2009 - August 2010
Black and Decker May 2008 - August 2008
Skills
Front Office Development, Events Coordination, Training, Accounting, Microsoft Office, FOSSE, PMS Operating System, Adobe, Property Management..., Hospitality, Customer Service, Hospitality Management, Customer Satisfaction
Education
University of Florida 2007 — 2009
Bachelor of Science (BS), Hospitality Administration/Management
Hotelsoft Inc. May 2014 - Present
HSMAI October 2013 - Present
Aston Hotels & Resorts January 2011 - March 2014
Everstone Investment Advisors November 2007 - December 2010
Oberoi Hotels & Resorts June 2005 - September 2006
Morgans Hotel Group 2003 - 2005
The Plaza, A Fairmont Managed Hotel 1999 - 2003
Oberoi Hotels & Resorts 1992 - 1996
Education
Cornell Essec University 1996 — 1998
Masters In Business Administration, Masters in International Hospitality
St. Stephen's College 1989 — 1992
Bachelors (Mathematics Hons), Mathematics
Independent Contractor May 2014 - Present
Robert Half International May 2011 - July 2012
Menlo Logistics for Ricoh USA September 2008 - May 2011
CSCI, Inc. July 2007 - June 2008
Compass Group at Honeywell March 2005 - July 2007
The Plaza, A Fairmont Managed Hotel February 2003 - May 2005
Skills
Recruiting, Internet Recruiting, technical recruiting, sourcing, training, onboarding, customer service, applicant tracking..., talent acquisition, hospitality management, telecommunications, account management, human resources, Talent Acquisition, Accounts Payable, Benefits Negotiation, Temporary Placement, Applicant Tracking..., Temporary Staffing, Hiring, Resume Writing, Training, Talent Management, Staffing Services, Career Counseling, Interviews
Education
Bernard M. Baruch College - City University of New York (CUNY)
Bachelor's Degree
The Plaza, A Fairmont Managed Hotel April 2010 - Present
Tavern on the Green April 1995 - December 2009
Education
Sveučilište u Dubrovniku
The Plaza, A Fairmont Managed Hotel November 2014 - Present
Staples 2013 - June 2014
Microsoft April 2012 - January 2013
DSW 2008 - 2010
Ann Taylor August 2003 - September 2008
Skills
Visual Merchandising, Retail, Merchandising, Leadership, Driving Results, Management, Loss Prevention, Sales, Inventory Management, Store Management, Inventory Control, Coaching, Income Statement, Profit, Microsoft Office, Team Building, Customer Experience, Sales Management, Customer Service, POS, Retail Sales, Customer Satisfaction, People Skills
Education
Syracuse University 1996 — 2001
The Plaza, A Fairmont Managed Hotel February 2015 - Present
The Plaza, A Fairmont Managed Hotel May 2012 - February 2015
Holiday Inn Hotel & Suites October 2009 - May 2012
Marriott Hotels June 2008 - October 2009
Skills
Hospitality, Hotels, Hospitality Industry, Customer Service, Hotel Management, Resorts, Front Office, Hospitality Management
Education
Bergen Community College 2012 — 2015
Associate of Arts and Sciences (A.A.S.), Hospitality Administration/Management
Advantage Reserve January 2014 - August 2015
Commonwealth Worldwide Chauffeured Transportation November 2011 - May 2013
Travel Planners November 2006 - April 2011
Jumeirah Essex House January 2006 - November 2006
Fairmont Kansas City February 2005 - December 2005
The Plaza, A Fairmont Managed Hotel January 2003 - February 2005
Disney's Grand Floridian Resort and Spa September 2001 - May 2003
Skills
Hospitality Management, Revenue Analysis, Hotel Management, Customer Service, Event Management, Tourism, Event Planning, Front Office, Resorts, Budgets, Rooms Division, Property Management..., Trade Shows, Yield Management, Hotel Booking, Operations Management, Customer Satisfaction, Sales, Microsoft Office, Travel Management, Account Management, Training, Forecasting, Contract Negotiation, Recruiting, Social Media Marketing, Food & Beverage
Education
Fordham University 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business
Nassau College 1996 — 1998
Hospitality Management
Valley stream North High school 1989 — 1993
Regents Diploma
Miami Open Tennis March 2015 - Present
The Plaza, A Fairmont Managed Hotel May 2014 - Present
EurekaFacts LLC July 2013 - November 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Social Media, Public Speaking, Research, English, Event Planning, Team Leadership, Marketing, Market Research
Education
European School of Economics 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
Universidad de Medellín 2011 — 2012
Bachelor of Business Administration (BBA), Marketing
Apple July 2014 - Present
Conde Nast March 2013 - July 2014
Cartier May 2012 - March 2013
Conde Nast December 2011 - May 2012
Ace Hotel / Atelier Ace September 2011 - December 2011
Giorgio Armani February 2011 - May 2011
The Plaza, A Fairmont Managed Hotel June 2010 - August 2010
The Carlyle, A Rosewood Hotel October 2009 - March 2010
Education
New York University 2008 — 2012
Bachelor of Science
University College London, U. of London 2010 — 2010
The Plaza, A Fairmont Managed Hotel July 2013 - Present
InterContinental New York Times Square April 2012 - June 2013
Waldorf Astoria Hotel March 2011 - May 2012
Waldorf Astoria Hotel April 2010 - March 2011
Waldorf Astoria Hotel October 2008 - April 2010
Skills
Banquets, Pre-opening, Hospitality Management, Hotel Management, Rooms Division, Hotels, Micros, Hospitality Industry, Front Office, Resorts, Revenue Analysis, Hospitality, Property Management..., OnQ, Guest Service Management, Food & Beverage, Tourism, Opera, Fine Dining, Menu Development, Lodging, Yield Management, Restaurant Management, Menu Engineering, Restaurants, Opening Hotels, F&B Operations, F&B Management, Catering, Pre-opening experience, Rooms Division..., Hotel Booking, Banquet Operations, Concierge Services, Cuisine, Culinary Skills, MICROS
Education
Les Roches Marbella International School of Hotel Management 2007 — 2008
Postgraduate, Hotel, Motel, and Restaurant Management
Universidad Europea 2004 — 2007
Bachelor's degree, Hospitality Administration/Management
LIFETIME FITNESS September 2015 - Present
The Plaza, a Fairmont managed hotel March 2014 - September 2015
Millenium Hotels and Resorts November 2013 - March 2014
Gansevoort Hotel Group July 2013 - October 2013
The Plaza, a Fairmont managed hotel September 2012 - July 2013
National Concierge Association, Nevada Chapter January 2012 - July 2012
Mandarin Oriental Hotel Group November 2009 - July 2012
Southern Nevada Hotel Concierge Association September 2007 - July 2012
National Concierge Association, Las Vegas Chapter January 2011 - December 2011
Les Clefs d'Or U.S.A., Ltd. April 2007 - February 2010
Skills
Hospitality Management, Hospitality Industry, Resorts, Hotels, Hospitality, Hotel Management, Front Office, Pre-opening, Revenue Analysis, Tourism, Restaurants, Concierge Services, Luxury, Customer Service, Rooms Division, Event Planning, Property Management..., Hiring, Customer Satisfaction, Management, Training, Opening Hotels, Leisure, Employee Training, Recruiting, Opera, Fine Dining
Education
Florida International University 1998 — 1999
Christopher Columbus Catholic High School for Boys 1994 — 1998
The Plaza, A Fairmont Managed Hotel July 2015 - Present
The Plaza, A Fairmont Managed Hotel October 2014 - July 2015
Trader Joe's 2010 - October 2014
*Full Resume Available Upon Personal Request* 2007 - 2014
WNYC Radio 2010 - 2011
Long Island Rail Road April 2006 - 2010
Skills
Guest Recovery, Property Management..., Inspiring People, Diplomacy, Hospitality Management, Mediation, Event Planning, Guest Service Management, Comedy, Public Speaking, OpenTable, Diffusing Altercations, Professional Voice, Social Network Analysis, Security Operations, Production Coordination, Hosting, MICROS, Safety Management..., Organizational..., Shakespeare, Spanish, Checkout, Event Management, Microsoft Excel, Management, Social Media, Customer Service, Hospitality, Group Leadership, Merchandising, Employee Training, Visual Styling, Guest Services, Charity Events, Group Dynamics, Difficult Situations, Food Preparation, Public Safety, Nutrition, Business Networking, Creating Displays, Group Training, LinkedIn, Communication..., Spanish Language, Charity, Editing, Fine Dining, Hospitality Industry
Education
Denison University
Bachelor of Fine Arts (B.F.A.), Theatre
Magnet Theatre
Comedy, Patterns 2010
Hotel Nikko San Francisco August 2013 - Present
Institute of Culinary Education April 2013 - August 2013
The Plaza, A Fairmont Managed Hotel November 2012 - August 2013
The Plaza, A Fairmont Managed Hotel November 2010 - November 2012
The Plaza, A Fairmont Managed Hotel May 2009 - October 2010
The Plaza, A Fairmont Managed Hotel April 2008 - May 2009
The Fairmont Chicago October 2006 - April 2008
InterContinental Hotels Group April 2006 - October 2006
Pina's Culinary Experience June 2004 - November 2005
McDonalds March 2001 - January 2004
Skills
Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Hotels, Pre-opening, Property Management..., Rooms Division, Food & Beverage, Resorts, Front Office, Opening Hotels, Menu Development, Guest Service Management, Restaurant Management, Human Resources, Restaurants, Tourism, Fine Dining, Revenue Analysis, Micros, Employee Relations, Banquets, Yield Management, Opera, Hiring, Catering, Customer Satisfaction, Pre-opening experience, OnQ, Meeting Planning, Hotel Booking, Employee Training, Culinary Skills, Recruiting, Food, Event Management, Training, Wine, Concierge Services, Labor Relations, Corporate Events, Employee Engagement, New Hire Orientations, Benefits Administration, Food Service, Payroll, Mentoring, Housekeeping, Teaching
Education
Loyola University of Chicago 2003 — 2007
BBA, Human Resources
The Plaza, A Fairmont Managed Hotel October 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. June 2015 - August 2015
Waldorf Astoria New York September 2014 - February 2015
Host Committee May 2014 - August 2014
Vera Wang September 2013 - December 2013
TrekkSoft March 2013 - August 2013
Skills
Social Media Marketing, Customer Service, Event Planning, Social Media, Hospitality, Hotels, Teamwork, Microsoft Office, Digital Marketing, Content Strategy, Tourism, Entertainment Management, Conducting Interviews, Communication, CMS, Recruitments, PowerPoint, Time Management, College Recruiting, Website Updating, Hospitality Industry, Microsoft Word, Hospitality Management, Recruiting
Education
New York University 2012 — 2016
BS in Hospitality and Tourism Management, Hospitality Administration/Management
Saratoga High School 2008 — 2012
The Plaza, A Fairmont Managed Hotel October 2014 - Present
The New York Palace Hotel September 2013 - August 2014
The New York Palace Hotel May 2013 - September 2013
The New York Palace July 2012 - May 2013
The New York Palace December 2010 - July 2012
LRA Worldwide July 2010 - December 2010
MICROS Systems Inc October 2008 - May 2010
New York Hilton Midtown May 2007 - October 2008
Skills
Microsoft Excel, Hospitality, Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Restaurants, Catering, Management, Microsoft Word, Saflok, Training, Opening Hotels, Pre-opening experience, Payroll, Rooms Division, Yield Management, Revenue Analysis, Property Management..., Front Office, Employee Training, Guest Recovery, Rooms Division..., OnQ, Opera, HotSOS, Team Building, Resorts, Customer Service, Customer Satisfaction, Tourism, Guest Service Management
Education
Buffalo State College 2003 — 2007
Bachelors of Science, Hotel and Restaurant Management
Florida International University 2006 — 2006
Hospitality Management
Fairmont Copley Plaza January 2015 - Present
The Plaza, A Fairmont Managed Hotel November 2014 - December 2014
Swissotel Chicago October 2014 - November 2014
Fairmont Battery Wharf March 2013 - October 2014
Fairmont Battery Wharf May 2010 - March 2013
Skills
Front Office, Human Resources, Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Resorts, Hospitality
Education
Johnson & Wales University 2002 — 2006
Bachelor of Science (BS), Hotel/Motel Administration/Management
DOUGLAS ELLIMAN REAL ESTATE October 2003 - Present
The Miami Medical Alliance (Salud Miami) October 1998 - October 2003
Boca Raton Resort & Club, A Waldorf Astoria Resort October 1996 - September 1998
Westin Hotels & Resorts September 1992 - September 1996
The Plaza, A Fairmont Managed Hotel 1989 - 1992
Skills
Marketing, Real Estate, Sales, Luxury, Hospitality, Advertising, Public Relations, Marketing Strategy, Investment Properties, Social Media Marketing, Sellers, New Business Development, Negotiation, Social Media, Business Development, Residential Homes, Property Management, Customer Service, Entrepreneurship, Online Marketing, Strategic Planning, Hotels, Selling, Event Management, Retail, Trade Shows, E-commerce, Real Estate Transactions, Blogging, Real Estate Development, Restaurants, Brand Development, Integrated Marketing, Condos, Property, Rentals, Online Advertising, Relocation, Referrals, Buyers, Social Networking, Single Family Homes, Resorts, Tourism, Market Planning, Hospitality Industry, Branding, Branding Consultancy, Communication, Concierge Services
Education
State University of New York at Albany
Bachelor of Arts (B.A.) Magna Cum Laude, Political Science, Communications & Russian
M/Y Tresor March 2015 - Present
M/Y Capricorn (42.5m) October 2014 - December 2014
M/Y Attessa IV October 2013 - September 2014
M/Y Misunderstood July 2013 - September 2013
Habberstad BMW of Bay Shore June 2012 - June 2013
The Plaza, A Fairmont Managed Hotel August 2010 - December 2011
The Plaza, A Fairmont Managed Hotel January 2010 - May 2010
Skills
Opera, Timesaver, Microsoft Office, Micros, Open Table, Hospitality, Leadership, Hotels, Hospitality Industry, Rooms Division, Hospitality Management, Pre-opening, Front Office, Customer Service, Hotel Management, Yachting, Revenue Analysis, Yield Management
Education
Lynn University 2007 — 2010
Bachelor of Science (B.S.), Hospitality Administration/Management
Auckland University of Technology 2009 — 2009
Non-Degree Study Abroad Program, Hospitality Administration/Management
Belmond El Encanto May 2015 - Present
Ojai Valley Inn & Spa May 2014 - May 2015
Chuotei Bakery November 2011 - April 2014
Colette's Cake September 2007 - June 2008
Acadia Summer Art Program June 2007 - September 2007
Coco Pazzo Restaurant April 2005 - April 2007
The Plaza, A Fairmont Managed Hotel August 1999 - April 2005
The Pan Pacific Hotel January 1999 - June 1999
InterContinental Mark Hopkins San Francisco October 1996 - December 1998
Skills
Menu Development, Banquets, Hospitality
Education
California Apprenticeship Council, Pastry Apprentice ship Program 1996 — 1998
Baking and Pastry Arts/Baker/Pastry Chef, Certificate of Completion of Apprenticeship
City College of San Francisco 1995 — 1996
Hotel/Restaurant, Selected to participate in Pastry Apprenticeship Program
PDW Inc. September 2014 - Present
Concert Properties Ltd. May 2014 - September 2014
innovision September 2013 - July 2014
Richy Spens Projects April 2013 - September 2013
innovision April 2012 - April 2013
The Hill November 2011 - March 2012
MaxEvents April 2009 - November 2011
Rize Alliance Properties Ltd. October 2010 - October 2011
The Plaza, A Fairmont Managed Hotel May 2010 - September 2010
Stuart and Welch Catering and Events April 2010 - June 2010
Skills
Marketing, Weddings, Leadership, Retail, Photography, Customer Service, Trade Shows, Event Producing, Fundraising, Graphic Design, Management, Fashion, Venue Management, Advertising, Flower Arrangements, Creative Strategy, Creative Problem Solving, Creative Solutions, Producing Events, Corporate Branding, Experiential Events, Project Sponsorship, Sponsorship Research, Event Management, Event Production
Education
Capilano University 2007 — 2008
Tourism Events Management
The Plaza, A Fairmont Managed Hotel November 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2006 - September 2012
Skills
Hospitality Industry, Hotels, Hotel Management, Hospitality, Hospitality Management, Revenue Analysis
Education
Le Cordon Bleu College of Culinary Arts-Chicago 2000 — 2003
Associate’s Degree, Culinary Arts/Chef Training
The Plaza, A Fairmont Managed Hotel August 2012 - Present
The Alex Hotel July 2011 - June 2012
W Hotels 2010 - 2011
Torrance Memorial Medical Center April 2009 - March 2010
Ritual Restaurant Night Club July 2007 - December 2009
Renaissance Hollywood Hotel October 2001 - July 2007
The Beverly Hills Hotel October 1999 - November 2001
The Plaza Hotel 1993 - 1999
The Roosevelt Hotel April 1982 - September 1993
Skills
Physical Security, Personal Protection, Personal Security, Protection, Corporate Security, Workplace Violence, Security Management, Security Operations, Identity Theft, Demestic Relations, Surveillance, Opening Hotels, Executive Protection, Loss Prevention, CCTV, Customer Service, Hotel Operations, Enforcement, Investigations, Emergency Preparedness, Access Control, Crowd Control, Crime Prevention, Customer Relations, Problem Solving, Risk Assessment, Hospitality Industry, Hotels, Security, Hotel Security, Workplace Safety, Asset Protection, Celebrity Protection, Dignitary Protection, Special Events, Planning, Close Protection, Command, Security Assessments, Security Awareness, Internal Investigations, Writing, Communications, Interrogation, Force Protection, Alarms, Alarm Systems, Fire Alarm, Fire Protection, Life Safety
Education
City University of New York-John Jay College of Criminal Justice 1976 — 1980
Associate of Arts in Police Science
New York-Theodore Roosevelt High School 1972 — 1976
Bright Realty March 2015 - Present
Royal Oaks Country Club September 2012 - February 2015
Neely's BBQ Parlor June 2011 - September 2012
Southwest NY Restaurant March 2004 - October 2011
The Plaza, A Fairmont Managed Hotel 1999 - 2000
The Grand Summit Hotel 1996 - 1998
Club Corp. 1990 - 1993
Skills
Food Cost, Cuisine, Menu Development, Menu Design, Culinary, Fine Dining, Menu Creation, Recipes, Banquets, Cooking, Catering, Food Preparation, Restaurant Management, Gastronomy, Restaurants, Gourmet, Seafood, Sauces, Food & Beverage, Sanitation, Food Quality, Food Service, Food, Pre-opening, Hospitality Industry, Food Industry, Hotels, Flavors, HACCP, Hospitality Management, Ingredients, Wine, Hygiene, Menu Costing, Culinary Skills, Menu Engineering, Pre-opening experience, Chef, Hospitality, Resorts, Food Safety, Hotel Management, Event Management, Inventory Management
Education
Dallas County Community College 1988 — 1992
The Plaza, A Fairmont Managed Hotel July 2014 - Present
Paramount Hotel Times Square New York September 2013 - July 2014
NY East Side Marriott Hotel February 2011 - September 2013
Ritz Carlton Westchester February 2009 - February 2011
NY LaGuardia Marriott Hotel February 2007 - February 2009
Westchester Marriott 2000 - 2007
IBM Palisades Conference Center (Marriott) September 1997 - June 2000
Skills
Hotels, Resorts, Hotel Management, Hospitality, Customer Service, Revenue Analysis, Contract Negotiation, Property Management..., Restaurants, Forecasting, Facilities Management, Hospitality Management, Hospitality Industry, Opening Hotels, Leadership, Income Statement, Renovation, Team Building, Negotiation, Engineering, Yield Management, Strategic Planning, Microsoft Office, Budgets, Pre-opening, Cost Control, P&L, Front Office
Education
BOMI Institute 2001 — 2004
Facilities Maintenance Administrator/Real Property Administrator
US Air Force Academy 1980 — 1984
Civil Engineering, Power Plant operations
Newtown High School 1976 — 1980
Viceroy New York April 2015 - Present
Viceroy New York May 2013 - April 2015
The Plaza, A Fairmont Managed Hotel March 2011 - May 2013
The Plaza, A Fairmont Managed Hotel April 2009 - March 2011
Hotel Gansevoort May 2004 - April 2009
Skills
Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Revenue Analysis, Restaurants, Front Office, Tourism, Budgets, Hospitality, Pre-opening, Yield Management, Travel Management, Resorts, Leadership, Micros, Event Management, Leisure, Sales, Leisure Travel, Business Travel, Rooms Division, Hotel Booking, Food & Beverage, Property Management..., Meeting Planning, Convention Services, Opening Hotels
Education
City University of New York-Hunter College
Bachelor's degree, Film/Cinema/Video Studies
The Plaza, A Fairmont Managed Hotel March 2015 - Present
Weber Shandwick June 2014 - March 2015
Weber Shandwick June 2013 - June 2014
Weber Shandwick June 2012 - June 2013
DeVries Public Relations May 2011 - August 2011
Gulf Oil, L.P January 2011 - May 2011
Skills
Public Relations, Social Media, Facebook, Promotions, Advertising, Event Planning, Media Relations, Writing, Social Media Marketing, Social Networking, PowerPoint, Marketing Communications, Fashion, Photoshop, Press Releases
Education
University of Rhode Island 2008 — 2012
Bachelor of Arts, Communication Studies; Public Relations, Business
AOL September 2015 - Present
The Plaza, A Fairmont Managed Hotel January 2013 - May 2015
The Plaza, A Fairmont Managed Hotel May 2012 - January 2013
The Sean Hanna Foundation January 2008 - December 2012
Party King Entertainment September 2007 - March 2011
University Sports Publications September 2006 - May 2007
The Promotional Specialists December 2003 - June 2006
Skills
Event Planning, Microsoft Office, Customer Relations, Illustrator, Customer Service, Non-profits, Filemaker Pro, Promotions, Event Management, Trade Shows, Social Media, Public Speaking, Mac, Fundraising, Sponsorship, FileMaker, Social Media Marketing, Outlook, Media Relations, Brand Awareness, Time Management, Press Releases, Google Adwords, Online Advertising, Marketing, Organization, Social Networking, Account Management, Tumblr, Relationship Marketing, Blogging, Sales, Digital Media, Facebook, PowerPoint, Volunteer Management, Constant Contact, Cision, Microsoft Excel, Digital Marketing, Salesforce.com, Marketing Communications, Email Marketing, Business Development, Publicity
Education
Rutgers University-New Brunswick 2002 — 2006
BA, Communication, Sociology
The University of Queensland 2004 — 2004
The Plaza, A Fairmont Managed Hotel May 2015 - Present
The Eloise Store at The Plaza Hotel May 2013 - May 2015
Bread&Tulips Restaurant September 2013 - May 2014
Lassen & Hennigs May 2012 - April 2013
Student at New York City College of Technology January 2008 - May 2010
Union Square Hospitality Group September 2007 - March 2010
Union Square Hospitality Group April 2006 - March 2007
Leviathan October 1995 - 1996
Skills
Digital Photography, Email Marketing, Direct Sales, Retail, Negotiation, Customer Service, Event Management, Hospitality, Food, Menu Development, Catering, Restaurants, Inventory Management, Management, Marketing, Food & Beverage, Wine, Hospitality Management, Fundraising, Event Planning, Banquets, Hospitality Industry, Corporate Events, Fine Dining, Food Service, Hotel Management, Hotels, Meeting Planning, Micros, Parties, Public Relations, Public Speaking, Social Media, Culinary Skills, Restaurant Management, Weddings, Social Networking, Time Management, Facebook, Wedding Planning, Cooking, Coordinating Events, Social Media Marketing, Trade Shows, Bartending, Revenue Analysis
Education
New York City College of Technology 2008 — 2011
Bachelors, Hospitality Management
New York University 2001 — 2003
Certificat in Special Event Management, Meeting and Event Planning
Abraham Lincoln High School
Kingsborough Community College
Associate Degree, Liberal Arts
Hotel del Coronado April 2014 - Present
Fairmont Copley Plaza July 2012 - April 2014
The Fairmont Kea Lani Maui April 2010 - July 2012
The Plaza, A Fairmont Managed Hotel December 2008 - April 2010
Fairmont Chicago, Millennium Park May 2008 - December 2008
Fairmont Chicago, Millennium Park June 2007 - May 2008
The Fairmont San Francisco March 2006 - September 2006
Skills
Hospitality Industry, Hospitality Management, Resorts, Hotels, Hotel Management, Food & Beverage, Hospitality, Rooms Division, Front Office, Opera, Banquets, Revenue Analysis, Pre-opening, Micros, Guest Service Management, Yield Management, Property Management..., Catering
Education
Roosevelt University 2003 — 2007
Bachelors, Hospitality and Tourism Management
The Westin Grand Central August 2012 - Present
The Regency Group - Hospitality September 2005 - August 2011
The Plaza, A Fairmont Managed Hotel June 1994 - April 2005
Skills
Prioritize Workload, Time Management, Customer Service, Customer Satisfaction, Teamwork, Reliability, Guest Safety
Education
LaGuardia Community College 2008 — 2011
Pre-Nursing Studies
Industrial training program
Dorchester Collection November 2012 - Present
Four Seasons Hotels and Resorts Worldwide June 2001 - November 2012
Fairmont Hotels and Resorts 1998 - June 2001
The Plaza, A Fairmont Managed Hotel 1995 - 1998
The Ritz-Carlton Hotel Company L.L.C. 1989 - 1995
Skills
Resorts, Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Revenue Analysis, Leisure, Tourism, Business Travel, Hospitality, Strategic Partnerships, Sales, Travel Management, Pre-opening, Yield Management
Education
Cornell University
Bachelor of Science, Hotel Administration, Hotel/Motel Administration/Management
Cross-Channel Marketing at Experian Marketing Services May 2013 - Present
Experian CheetahMail September 2012 - April 2013
Experian CheetahMail November 2011 - August 2012
Experian CheetahMail May 2010 - October 2011
Experian Cheetahmail December 2008 - April 2010
Experian CheetahMail January 2008 - November 2008
Travel Planners/Quikbook.com October 2006 - December 2007
Travel Planners/Quikbook.com March 2006 - October 2006
The Carlyle Hotel October 2004 - March 2006
The Plaza, A Fairmont Managed Hotel October 2003 - October 2004
Skills
Adobe Dreamweaver 8, Maintaining Strong..., Web Analytics, HTML, Microsoft Office, Hotel Content..., Project Management, Spanish, Training Delivery, Curriculum Development, Customer Service, Email Marketing, UltraEdit, Dreamweaver, Digital Marketing, Copywriting, Account Management, Training, Marketing, Management, CRM
Education
Manhattan College 1999 — 2003
Bachelor of Arts (BA), Communications
St. Vincent Ferrer HS
NorthShore HM December 2014 - Present
Menlo Hotels October 2012 - December 2014
Loews Hotels December 2010 - 2012
Loews Hotels March 2009 - December 2010
The Madison, a Loews Hotel 2006 - 2009
Loews Annapolis Hotel 2003 - 2006
The Tides Inn 2002 - 2004
The Plaza, A Fairmont Managed Hotel 1999 - February 2002
The Plaza Hotel 1995 - 1999
Skills
CRM, Hotels, Hospitality Management, Resorts, Hospitality, Revenue Analysis, Tourism, Hospitality Industry, Hotel Management, Yield Management, Event Management, Food & Beverage, Event Planning, Meeting Planning, Catering, Sales, Marketing Strategy, Customer Satisfaction, Forecasting, Restaurants, Management, Menu Development, Banquets, Pre-opening, Budgets, Front Office, Property Management..., Leadership, Marketing, Rooms Division, Customer Service, Trade Shows, Training, Public Relations, Sales Management, Hiring, Restaurant Management
Education
Northeastern University
Bachelor of Science (BS)
Waldorf Astoria New York April 2015 - Present
The Paper Factory Hotel February 2014 - December 2014
The Plaza - a Fairmont Managed Hotel June 2010 - February 2014
The Plaza, A Fairmont Managed Hotel January 2009 - June 2010
Holiday Inn SoHo April 2007 - January 2009
Waldorf Astoria Hotel February 1999 - April 2007
Skills
Hotel Management, Revenue Analysis, Hospitality Management, Hotels, Hospitality Industry, Hospitality, Pre-opening, Rooms Division, Food & Beverage, Property Management..., Event Management, Yield Management, Micros, Resorts, Front Office, Banquets, OnQ, MICROS
Education
Nassau Community College 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Hotel, Motel, and Restaurant Management
1 1996 — 1999
Associate of Arts and Sciences (A.A.S.), Hotel, Motel, and Restaurant Management
Loews Hotels April 2014 - Present
The Plaza, A Fairmont Managed Hotel April 2013 - Present
The Plaza, A Fairmont Managed Hotel August 2011 - April 2013
The Plaza, A Fairmont Managed Hotel September 2010 - August 2011
Four Seasons Hotels and Resorts October 2006 - May 2008
Skills
Cold Calling, Hospitality Industry, Hospitality Management, Hotels, Management, Sales, Sales Operations, Selling, Hotel Management, Negotiation, Food, Front Office, Hospitality, MICROS, Micros, Pre-opening, Resorts, Revenue Analysis, Food, Tourism
Education
Hotelfachschule Hamburg 2008 — 2010
Bachelor's degree, Hospitality Management
The Plaza, A Fairmont Managed Hotel December 2014 - Present
Le Parker Meridien February 2012 - February 2015
Hampton inn Manhattan Soho August 2009 - February 2013
Renaissance Meadowlands Hotel May 2007 - August 2009
Hyatt Regency on the Hudson May 2003 - May 2005
Education
Rutgers University 2009 — 2012
Computer Science, History
Bergen Community College 2006 — 2008
New Jersey City University 2004 — 2005
ANdAZ January 2010 - Present
The Plaza, A Fairmont Managed Hotel October 1996 - Present
Skills
Hospitality Industry, Event Management, Food & Beverage, Hospitality, Hospitality Management, Restaurants, Customer Service, Fine Dining, Micros, Hotels, Hotel Management, Banquets, Catering, Pre-opening, Menu Development, Food, Resorts, Opening Hotels, Culinary Skills, Cuisine, Restaurant Management, Banquet Operations, Rooms Division, Guest Service Management, Menu Costing, Property Management..., Front Office, Concierge Services, Opera, Wine, Yield Management, Revenue Analysis, Pastry, MICROS, Recipes, Sanitation
Education
Hudson County Community College 1990 — 1993
Merck & Co., Inc. September 2014 - Present
Merck & Co. Inc. February 2010 - September 2014
Merck & Co., Inc. November 2005 - February 2010
FTI Consulting January 2002 - November 2005
Morgan Stanley January 1996 - September 2002
The Plaza, A Fairmont Managed Hotel July 1992 - November 1995
Skills
Managed Care, Process Improvement, Pharmaceutical Industry, Change Management, Business Analysis, Leadership, Mentoring, Strategy, Training, Marketing Strategy, Business Planning, Business Development, Contract Management, Project Management, Sales, Strategic Planning, Management, CRM
Education
Ithaca College 1988 — 1992
Bachelor of Science (B.S.)
Jumeirah Group / Jumeirah Hotels & Resorts March 2015 - Present
Baccarat Hotels & Resorts 2015 - February 2015
Hotel Plaza Athenee New York July 2012 - 2014
Hotel Plaza Athenee New York May 2007 - June 2012
The Plaza, A Fairmont Managed Hotel February 2009 - February 2010
Hotel Concorde Berlin now Sofitel Berlin Kurfuerstendamm June 2005 - May 2007
Hotel Louis C. Jacob, Member of Leading Hotels of the World October 2002 - May 2005
Steigenberger Inselhotel September 1999 - September 2002
Skills
Food & Beverage, Hospitality Industry, Rooms Division, Banquets, Hospitality, Hotel Management, Restaurants, Pre-opening, Sales, Front Office, Hotels, Hospitality Management
Education
Cornell University 2013 — 2013
Cornell University 2012 — 2012
PDP, Hospitality Management
Cornell University 2004 — 2004
PDP, Hospitality Management
Berufsakademie Ravensburg 1999 — 2002
Bachelor, Business & Hospitality Management
Universidad de Alicante 2000 — 2001
Business & Tourism
W New York January 2014 - Present
The Plaza, A Fairmont Managed Hotel May 2012 - December 2013
Fairmont Sonoma Mission Inn & Spa October 2011 - April 2012
Fairmont Sonoma Mission Inn & Spa August 2009 - October 2011
Fairmont San Francisco January 2008 - August 2009
Grand Geneva Resort & Spa May 2007 - July 2007
Union Club Hotel February 2005 - October 2006
Courtyard by Marriott May 2006 - July 2006
Skills
Front Office, Hospitality Management, Hotel Management, Resorts, Rooms Division, Hotels, Hospitality Industry, Hospitality, Food & Beverage, Guest Service Management, Property Management..., Opera, Yield Management, Restaurants, Housekeeping, Pre-opening experience, Concierge Services, Customer Service, Fine Dining
Education
Purdue University 2004 — 2007
Bachelor of Science, Major: Hospitality and Tourism Management Minor: French
Purdue University 2004 — 2007
Hospitality and Tourism Management, Hospitality and Tourism Management
Marsh & McLennan Companies May 2015 - Present
Gunnar Graflund Fastighets AB June 2003 - May 2015
Maxim Group September 2014 - December 2014
The Plaza, A Fairmont Managed Hotel May 2014 - August 2014
VedExpressen August 2009 - January 2012
Gray Line Worldwide March 2011 - June 2011
Be Better Online Sweden AB October 2010 - December 2010
Skills
Market Research, Business Strategy, Teamwork, Marketing Communications, Entrepreneurship, Marketing Strategy, Marketing, Research, Leadership, Social Media Marketing, Economics, Corporate Finance, Business Development, Start-ups
Education
University of Buckingham 2013 — 2014
Master of Business Administration (M.B.A.), International Finance
Hult International Business School 2011 — 2013
Bachelor of Business Administration (B.B.A.), Management, Business, Financial
Företags Ekonomiska Institutet 2009 — 2011
Strategic Account Manager, Managment, Sales, Marketing
Medieinstitutet 2008 — 2009
Diploma in Marketing, Marketing, Advertising, Commercial
Mission Athletecare June 2015 - Present
The Plaza, A Fairmont Managed Hotel April 2014 - June 2015
The Plaza, A Fairmont Managed Hotel February 2013 - April 2014
The Plaza, A Fairmont Managed Hotel February 2011 - February 2013
Thompson Hotels November 2009 - February 2011
Millennium & Copthorne Hotels September 2007 - October 2009
The M&A Advisor 2002 - 2004
Skills
Human Resources, Employee Relations, Recruiting, Employee Benefits, Colleague Development, Employee Engagement, Employee Training, Labor Relations, Mediation, New Hire Orientations, Onboarding, Customer Service, Payroll, Budgets, Outlook, Research, Coaching Staff, Events, Training, Hospitality Management, Hotel Management, Hospitality Industry, Hotels
Education
State University of New York at Albany 2003 — 2007
Sociology
Thomas Edison Vocational and Technical H.S.
Fairmont Chicago, Millennium Park October 2014 - Present
Fairmont Chicago, Millennium Park April 2013 - September 2014
The Plaza, A Fairmont Managed Hotel May 2012 - April 2013
The Plaza, A Fairmont Managed Hotel September 2010 - May 2012
The Ritz Carlton New York, Central Park May 2011 - August 2011
The Plaza, A Fairmont Managed Hotel May 2010 - August 2010
Skills
Hospitality Management, Hospitality, Hotels, Hotel Management, Hospitality Industry, PowerPoint, Microsoft Office, Tourism, Front Office, Event Management, Customer Service, Food & Beverage, Social Media, Event Planning, Microsoft Excel
Education
New York University 2008 — 2012
Bachelor of Science (B.S.), Hotel and Tourism Management
The Plaza, A Fairmont Managed Hotel February 2015 - Present
The Plaza, A Fairmont Managed Hotel April 2014 - February 2015
Marriott International September 2012 - April 2014
Marriott International December 2009 - April 2014
Marriott International August 2004 - December 2009
RIHGA ROYAL HOTELS (The Royal Hotels, Ltd.) 2003 - 2004
Restaurant Associates 2002 - 2003
Four Seasons Hotels and Resorts 1998 - 2000
Petrossian 1995 - 1998
Skills
Banquets, Fine Dining, Restaurants, Hotels, Menu Development, Culinary Skills, Catering, Hospitality Management, Meeting Planning, Cooking, Sanitation, Hospitality Industry, Hospitality, Food Industry, Restaurant Management, Resorts, Food Service, Food & Beverage, Menu Costing, Micros, Hotel Management, Income Statement, Revenue Analysis, Menu Engineering, Cuisine, Pre-opening, Recipes, Wine, Food, Food Safety, Rooms Division, Exceptional People..., Banquet Operations, Gourmet, MICROS
Education
California Culinary Academy 1992 — 1994
Associates
The Plaza, A Fairmont Managed Hotel October 2013 - Present
Theory April 2012 - July 2013
Ganer Grossbach & Ganer October 2011 - May 2012
TUDOR INVESTMENT CORPORATION August 2011 - October 2011
Skills
Social Media, Public Speaking, Customer Service, Event Planning
Education
Ohio Dominican University 2004 — 2008
Bachelor of Science (B.S.), Middle Childhood Education, summa cum laude
Hyatt Hotels Corporation June 2015 - Present
Chelsea Hotels September 2014 - June 2015
Hyatt Hotels Corporation February 2011 - July 2014
Hilton Worldwide August 1996 - January 2011
The Plaza, A Fairmont Managed Hotel November 1990 - August 1996
Grand Hyatt New York January 1989 - November 1990
Hotel Sacher December 1988 - January 1989
Skills
Hospitality, Hospitality Management, Food & Beverage, Hospitality Industry, P&L, Hotel Management, Sales Management, Merchandising, Customer Service, Inventory Management, Account Management, Retail, Income Statement, Direct Sales, Full knowledge of..., Budgets, Catering, Event Management, Hotels, Restaurants
Education
Fairleigh Dickinson University 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Hotel/Motel Administration/Management
Associacion Escuelas Lincoln 1979 — 1983
High School, High School/Secondary Diplomas and Certificates
Thompson Hotels - Commune Hotels + Resorts May 2015 - Present
Hotel Wales June 2012 - May 2015
Four Seasons Hotels and Resorts January 2012 - May 2012
INsider Private Concierge May 2011 - August 2011
Three's A Crowd February 2011 - April 2011
The Plaza, A Fairmont Managed Hotel June 2010 - August 2010
Skills
Hospitality, Sales, Customer Service, Event Planning, Microsoft Office, Microsoft Excel, PowerPoint, Hospitality Management, Marketing, Social Media, Facebook, Microsoft Word, Outlook
Education
Boston University 2008 — 2012
Hospitality Administration, Hotel and Restaurant Management
North Salem High School
The Plaza, A Fairmont Managed Hotel January 2014 - Present
The Plaza, A Fairmont Managed Hotel March 2013 - December 2013
The Plaza Hotel New York November 2007 - February 2013
The Mandarin Oriental New York May 2005 - November 2007
The Plaza Hotel January 1998 - May 2005
Skills
Hospitality, Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Micros, Budgets, Customer Service, Food & Beverage, Microsoft Excel, Revenue Analysis, Forecasting, Accounting, Opera, OVOS, Ceridian, Payroll, Accpac, Sun Systems, ADP Timesaver, Labor Management, Property Management...
Education
NYU 1989 — 1991
Graduate Program, Economics
University of Minnesota-Twin Cities 1985 — 1989
Bachelor of Science (B.S.), Economics
The Plaza, A Fairmont Managed Hotel November 2014 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Research, PowerPoint, Leadership, Customer Service, Social Networking, Public Speaking, Management, Hospitality Management, Proposal Writing
Education
Bard College at Simon's Rock 2010 — 2012
Economics
Tabor Academy 2009 — 2010
Trevor Day School 1999 — 2009
Hilton Columbia Center 2012 - Present
DoubleTree by Hilton 2008 - 2011
HMGI 2004 - 2008
Quikbook.com November 1999 - May 2004
The Plaza, A Fairmont Managed Hotel September 1995 - October 1999
Adam's Mark Hotel September 1993 - May 1995
Skills
Sales Management, Account Management, New Business Development, Customer Service, Sales, Direct Sales, Negotiation, Team Leadership, Marketing, Marketing Strategy, Team Building, Budgets, Salesforce.com, Business Development, Event Management
Education
University of South Carolina-Columbia 1992 — 1995
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Drexel University
The Plaza Hotel January 2014 - May 2015
Loews Hotels January 2005 - December 2012
The Plaza, A Fairmont Managed Hotel March 1998 - January 2005
Skills
Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Hotel Management, Resorts, Hospitality, Front Office, Restaurants, Pre-opening, Yield Management, Wine, Micros, Menu Development, Culinary Skills, Food, Guest Service Management, Rooms Division, Tourism, Meeting Planning, Opera, Convention Services, Property Management..., Restaurant Management, Fine Dining, Food Service, OnQ, Catering, Concierge Services, Pre-opening experience, Cuisine, Hotel Booking, Customer Satisfaction, Banquet Operations, Event Management, Pastry, Opening Hotels, Hiring, Lodging, Delphi, Process Scheduler, Hotel Administration, Open Table, Food Safety, F&B Operations, Boutique Hotels, Rooms Division..., Budgets
Education
Boston University
Bachelor of Science (BS)
The Peninsula Hotels June 2015 - Present
The Plaza, A Fairmont Managed Hotel March 2014 - Present
Mandarin Oriental Hotel Group May 2013 - March 2014
Hilton Worldwide July 2012 - May 2013
Victorias Secret Stores September 2011 - December 2012
Radisson December 2011 - March 2012
Skills
Microsoft Office, OnQ, Opera, SMS
Education
Johnson and Wales University 2010 — 2013
Bachelor of Science (B.S.), Hotel and Lodging Management, 4.0
University of San Francisco 2009 — 2010
Bachelor of Science (B.S.), Hospitality Management
The Plaza, A Fairmont Managed Hotel May 2011 - Present
Westway Motor Inn May 2003 - September 2011
Social Services July 1999 - January 2010
Astoria Marketing 2001 - 2004
US Navy July 1996 - July 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Sociology, Politics, Marketing Strategy, Latin American culture
Education
Stony Brook University 2011 — 2013
Sociology
La Guardia Community College 2007 — 2010
Human Services, General
Others