The Ritz-Carlton Club
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The Ritz-Carlton Club Employees
Lamar Advertising Company January 2014 - Present
The Ritz-Carlton Club November 2011 - April 2013
Green State Lawn Care April 1997 - February 2012
The Flying Goat June 2010 - September 2011
The Davenport Hotel and Tower November 2005 - May 2010
Skills
Billboards, Digital Billboards, Marketing Strategy, Market Research, Marketing Communications, Direct Marketing, Market Analysis, Mentoring, Customer Relations, Brand Development, Company Branding, Attention To Detail, Hard Worker, Internal Communications, Small Business..., Business Development, Customer Service
Education
Eastern Washington University 2004 — 2010
Bachelors Business Administration, Marketing
Shadle Park High School 1999 — 2003
Denver Botanic Gardens April 2015 - Present
Colorado Technology Association March 2014 - April 2015
Hotel Boulderado January 2012 - December 2013
Sentient Jet June 2010 - January 2012
Four Seasons Residence Club 2008 - 2010
Exclusive Resorts June 2006 - December 2007
St. Julien Hotel November 2004 - June 2006
The Ritz-Carlton Club 2000 - 2004
Equitable Real Estate (Compass Management and Leasing division) 1988 - 1993
John Madden Company 1983 - 1988
Skills
Hospitality, Resorts, luxury destination club..., Boutique Hotels, Selling, Marketing, Sales, Hotel Management, Revenue Analysis, Club, Management, New Business Development, B2B, Tourism, Leadership, Contract Negotiation, Direct Sales, Hospitality Industry, Hospitality Management, Event Management, Negotiation, Strategic Planning, Social Media Marketing, Time Management, Marketing Strategy, Sales Management, Customer Satisfaction, Account Management, Salesforce.com, Business Development, Strategy, Social Media, Lead Generation, Online Marketing, Team Building, Strategic Partnerships, CRM, Budgets, Sales Operations, Competitive Analysis, Sales Process, Networking, Event Planning
Education
Grand Valley State University 1977 — 1981
BS, Marketing and Business Administration, Graduated with High Honors
Grand Valley State University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Catholic Health Services in Florida May 2011 - June 2014
The Ritz-Carlton Club June 2008 - April 2011
Skills
Microsoft Excel, Budgets, Journal Entries, Accounts Payable, Microsoft Word, Customer Service, Accounting, Microsoft Office, PowerPoint, PeopleSoft, Year-end Close, General Ledger, Forecasting, Outlook, Mas 90, Opera, Micros, QuickBooks
Education
Florida Atlantic University 2005 — 2007
Bachelor's degree, Accounting and Business/Management
Jupiter Hills April 2007 - Present
The Ritz-Carlton Club May 2002 - April 2007
Old Marsh Golf Club 1997 - 2002
Skills
Tourism, Golf Instruction, Club, Event Management, Marketing, Team Building, Pre-opening, Revenue Analysis, Customer Service, Hotels, Public Relations, Event Planning, Hotel Management, Operations Management, Golf Course Management, Food & Beverage, Resorts, Hospitality Industry, Merchandising, Coaching, Sports Marketing, Hospitality, Inventory Management, Tournaments, Sports, Strategic Planning, Golf, Golf Courses, Budgets, Marketing Strategy, Hospitality Management, Restaurants, Sponsorship, Banquets, Yield Management, Catering, Leisure, Menu Development, Corporate Events, Hiring, Fine Dining, Food, Restaurant Management, Trade Shows, Sales, Micros, Forecasting, Purchasing, Process Scheduler, Customer Satisfaction
Education
Florida Southern College 1989 — 1993
BS, Finance
SB-Urban July 2015 - Present
SB-Urban August 2014 - July 2015
Irvine Company March 2013 - July 2014
Archstone Marina Del Rey & Archstone Venice on Rose October 2012 - March 2013
Archstone Marina del Rey May 2012 - October 2012
Archstone Marina del Rey October 2010 - May 2012
The Lodge at Torrey Pines July 2008 - March 2010
The Lodge at Torrey Pines October 2007 - July 2008
The Ritz-Carlton Club February 2006 - May 2007
Jumeirah International Hotels 2005 - 2006
Skills
Foreign Languages, Operating Systems, Global Business..., Hospitality, Hotels, Property Management, Luxury, Revenue Management, Yield Management, Contract Negotiation, Revenue Analysis, Event Planning, New Business Development, Strategic Planning, Restaurants, Account Management, Hotel Management, Budgets, Marketing Strategy, Apartments, Tourism, Forecasting, Real Estate, Customer Service, Hospitality Management, Leadership, Marketing, Team Building, Sales Management, Pre-opening, Customer Satisfaction, Negotiation, Banquets, Management, Front Office, Strategy, Sales, Catering, Rooms Division, Advertising, Hospitality Industry, Team Management, Resorts, CRM, Food & Beverage, Micros, Leisure, Residential Homes, Opening Hotels, Meeting Planning
Education
Ecole Hôtelière de Lausanne 2005 — 2007
MBA, International Hospitality Management
ADM Business School 2003 — 2005
Master, Real Estate Management
Indiana University Bloomington 1999 — 2003
BA, Business Administration
Universidad San Pablo-CEU 1995 — 1999
High School degree
Willoughby College 1984 — 1995
Middle School degree
Deloitte November 2013 - Present
Canon Business Process Services, Inc. July 2012 - November 2013
JW Marriott Washington DC September 2011 - July 2012
The Ritz-Carlton Hotel Company LLC May 2010 - September 2011
Spotswood Country Club September 2009 - May 2010
GMR Marketing January 2009 - May 2010
The Ritz-Carlton Club May 2009 - January 2010
The Home Depot March 2007 - May 2009
Giant Food October 2003 - August 2007
Skills
Event Management, Conferences, Time Management, Customer Service, Hiring, Payroll Processing, Small Business..., Small Business..., Scheduling, Associations, Crisis Management, Strategic Communications, Guest Service, Hotel Management, Hospitality Management, Leadership, Hospitality, Budgets, Recruiting, Hospitality Industry, Teamwork, Banquets, Food, Hotels, Event Planning, Catering, Customer Satisfaction, Meeting Planning, Front Office, Inventory Management, Resorts, Team Building, Tourism, Employee Relations, Outlook, Microsoft Excel, PowerPoint, Microsoft Office, Guest Service Management, Employee Training, Micros, Rooms Division, Food, Management, Training, Public Speaking, Microsoft Word
Education
James Madison University 2005 — 2010
BBA, Hospitality and Tourism
Hilton Salt Lake City Center May 2015 - Present
Hilton Salt Lake City Center November 2014 - May 2015
The Underground May 2014 - November 2014
Stein Eriksen Lodge Deer Valley November 2013 - April 2014
Stein Eriksen Lodge July 2012 - April 2014
Sundance Resort May 2012 - August 2012
The Ranch at Rock Creek May 2011 - August 2011
Aspen Grille August 2010 - December 2010
The Ritz-Carlton Club December 2008 - December 2010
The Ritz-Carlton Hotel Company LLC December 2006 - December 2008
Skills
Hospitality Management, Fine Dining, Luxury, Hospitality, Resorts, Spa, Customer Service, Leadership, Hospitality Industry, Hotel Management, Front Office, Customer Satisfaction, Restaurant Management, Food & Beverage, Restaurants, Event Planning
Education
Colorado State University 2008 — 2012
Bachelor of Science, Hospitality Management
The Ritz-Carlton Club May 2013 - Present
Michael Kors 2012 - 2013
Tri-Eagle Sales March 2010 - December 2011
Tri-Eagle Sales July 2010 - December 2010
The Hour Glass February 2009 - August 2010
Skills
Styling, Retail, Budgets, Merchandising, Fashion, Event Management, Marketing, Store Management, Project Planning, Apparel, Process Scheduler, Customer Service, Microsoft Office, Visual Merchandising, Software Documentation, Event Planning, Inventory Management, Social Networking, Sales, Time Management, Customer Satisfaction, Social Media Marketing
Education
Flagler College-Tallahassee 2010 — 2012
Bachelor's degree, Business Administration and Management, General
Slalom Consulting January 2015 - Present
Slalom Consulting July 2013 - December 2014
Slalom Consulting October 2011 - June 2013
AutoTrader.com February 2007 - December 2009
StillVapor Studios January 2000 - February 2007
Georgia Department of Education August 2005 - August 2006
Westwood College September 2004 - September 2005
Southern Company November 2004 - March 2005
The Ritz-Carlton Club October 2004 - January 2005
Federated Systems Group September 2004 - December 2004
Skills
User Experience, Information Architecture, Interaction Design, User-centered Design, User Interface Design, Graphic Design, Creative Direction, Usability Testing, Quality Assurance, Wireframes, CSS, Usability, Flash, Web Development, Experience Design, Customer Experience, Workshop Facilitation, Visual Design, Branding & Identity, Strategic Consulting, Consulting, Mobile Applications, Gamification, Scrum, Gaming, Cloud Applications, InDesign, Web Applications, User Interface, Email Marketing, Strategic Planning, Thought Leadership, Team Leadership, Cross-functional Team..., User Experience Design
Education
Carthage College 1997 — 2000
BA/BFA, Graphic Design/Photography
VanderCook College of Music 1996 — 1997
Couple Courses, Acoustics/Jazz Theory
Illinois Institute of Technology 1995 — 1997
Architectural Engineering
Oberlin College 1995 — 1996
Couple Courses, Composition/Instrument Design
Nike December 2014 - Present
Nike July 2014 - Present
CompuNet May 2014 - July 2014
ADP Dealer Services April 2011 - May 2014
AMA Oregon (American Marketing Association) January 2011 - July 2012
JRL Enterprises July 2010 - April 2011
The Ritz-Carlton Club August 2007 - January 2009
Allied Brokers May 2005 - August 2007
Home Inspirations 1999 - 2005
Skills
Technical Training, Sales Management, Marketing Strategy, Customer Service, New Business Development, Public Relations, Team Leadership, Contract Negotiation, Project Management, Marketing, Leadership, Sales, Management, Event Planning, Business Development, Process Improvement, Program Management, Strategic Planning
Education
Willamette University - Atkinson Graduate School of Management 2011 — 2013
Master of Business Administration (MBA)
California State University-East Bay
B.S., Business Administration
Northwest Nazarene University
Business Administration / Speech-Communications
Transcend Creative Group July 2014 - Present
Marriott International September 2012 - July 2014
Marriott International June 2011 - October 2012
Marriott International November 2008 - June 2011
The Ritz-Carlton Club March 2007 - September 2008
The Ritz-Carlton Club August 2005 - March 2007
Skills
Leadership, E-commerce, Marketing Strategy, Marketing, Sales Management, Sales, Management, Public Relations, Forecasting, Sales Operations, Customer Satisfaction, Catering
Education
Northern Michigan University 1999 — 2003
Bachelor of Science, Business Management
Liberty Personnel Services, Inc. March 2011 - Present
Overbrook Golf Club February 2008 - March 2011
Olympia Fields Country Club May 2005 - December 2007
The Ritz-Carlton Club January 2006 - April 2007
Skills
Sales, Manufacturing, Management, Temporary Placement, Engineering, Recruiting, Microsoft Office, Customer Service, Microsoft Excel, Team Building, Budgets, New Business Development, Talent Acquisition, Contract Negotiation, Golf, Coaching, Employee Relations, Strategic Planning, CRM, Technical Recruiting, Sourcing, Human Resources, Applicant Tracking..., Staffing Services, Cold Calling, Internet Recruiting, College Recruiting, Hiring, Benefits Negotiation, Contract Recruitment, Permanent Placement, Executive Search, Temporary Staffing
Education
Penn State University 2001 — 2005
Bachelor of Science, Recreation and Park Management/Business
CDK Global September 2014 - Present
eBay Inc June 2013 - September 2014
eBay September 2010 - June 2013
eBay Inc July 2007 - September 2010
eBay Inc January 2007 - July 2007
The Estée Lauder Companies Inc. August 2006 - March 2007
The Ritz-Carlton Club July 2002 - June 2006
Skills
E-commerce, Management, Training, Business Process, Outsourcing, Salesforce.com, Product Management, Customer Service, CRM, Strategy, Account Management, Online Marketing, Team Leadership, Call Centers, Analytics, Customer Experience, Leadership, Quality System, Quality System..., Cross-functional Team..., Strategic Partnerships, Knowledge Base, Knowledge Management
Education
Salt Lake Community College 2010 — 2012
Associates of Applied Science (AAS), Instructional / Communication Design Emphasis · Salt Lake City, Utah, In Progress
SCORE April 2013 - Present
Independent Contractor August 2010 - Present
Hotel Solutions Partnership May 2012 - January 2013
Ritz-Carlton Hotel Company,LLC May 2008 - August 2010
The Ritz-Carlton Club & Spa 2008 - 2008
The Stanford Court Renaissance Hotel August 2006 - April 2007
Marriott Vacation Club International August 1991 - August 2006
The Ritz-Carlton Club 2005 - 2006
Marriott Vacation Club 1991 - 2001
Bethesda Marriott Hotel May 1989 - August 1991
Skills
Resorts, Hotels, Hospitality Industry, Hospitality, Hospitality Management, Food & Beverage, Pre-opening, Revenue Analysis, Hotel Management, Forecasting, Leadership, Rooms Division, Restaurants, Contract Negotiation, Budgets, Front Office, Banquets, Customer Satisfaction, Team Building, Sales, Catering, Yield Management, Strategy, Start-ups, Opening Hotels, P&L, Income Statement, Training, Entrepreneurship, Operations Management, Leisure, Hiring, Food, Tourism, Property Management..., Customer Service, Inventory Management, Meeting Planning, Luxury, Profit, Spa
Education
Slippery Rock University of Pennsylvania 1968 — 1972
BA, Politcal Science
Magellan Management, Inc. April 2009 - August 2013
My Wedding 2012 - 2012
Skinner Nurseries, Inc. December 2008 - February 2009
Skinner Nurseries, Inc. June 2008 - December 2008
Boca Raton Regional Hospital October 2007 - May 2008
Fanizzi Associates, Inc. March 2006 - July 2007
The Ritz-Carlton Club February 2004 - March 2006
The Ritz-Carlton February 2004 - March 2006
While attending Florida State University August 2000 - December 2003
Skills
Budgets, Public Relations, Event Management, Meeting Planning, Planning & Execution of..., Convention Planning, Conference Development, Conference Logistics, Wedding Coordinating, Wedding Management, Contract Negotiating, Trade Show Strategy, Trade Show Management, Trade Show Booth design, DotNetNuke, 123signup, Passkey, Microsoft Applications, Microsoft Excel, Coordinating Special..., Special Events..., Special Event..., Special Events..., Association Meetings, Association Management, Association Marketing, Association Management..., Trade Shows, Corporate Events, Hotels
Education
Florida State University 2000 — 2003
Bachelor's Degree, Sport Management
A3 Advisory Services January 2015 - Present
Living Realty LLC October 2011 - Present
The Homestead Resort November 2009 - June 2010
Benchmark Hospitality 2007 - 2009
Davidson Hotel Company 2006 - 2007
Hilton 2004 - 2006
Ritz Carlton 2004 - 2005
The Ritz-Carlton Club 2003 - 2004
Skills
New Home Sales, Sales, Real Estate Transactions, Team Building, Negotiation, Condos, Sellers, Budgets, Listings, Real Estate, Resorts, Buyer Representation, Luxury, Investment Properties, Relocation, Short Sales, e-PRO, Waterfront, First Time Home Buyers, SFR, Brokerage, Vacation Homes, Customer Service, Home Staging, Marketing, Real Estate Development, REO, Meeting Planning, HUD, Real Property, Relocation Buyers, Foreclosures, Rentals, Event Planning, Seniors, Single Family Homes, Townhomes, Investors, Referrals, Buyers, Residential Homes, Property Management, Commercial Real Estate, Hotels, Time Management, New Homes, Selling, Property, Resellers, Contract Negotiation
Education
Potomac Falls High School 1999 — 2002
Northern Virginia Community College
Associates, Education
The Daniel Island Club March 2015 - Present
The Daniel Island Club April 2013 - March 2015
The Daniel Island Club November 2012 - March 2013
The Ritz-Carlton Hotel Company LLC April 2011 - November 2012
The Ritz-Carlton Club October 2010 - April 2011
The Ritz-Carlton Club June 2010 - October 2010
Vail Resorts January 2010 - October 2010
The Ritz-Carlton Club June 2009 - June 2010
CityFlats Hotel and CityVu Bistro November 2007 - May 2009
Harbor Point Golf Club April 2004 - October 2006
Skills
Hospitality Management, Hotel Management, Hospitality, Hotels, Front Office, Rooms Division, Hospitality Industry, Resorts, Food & Beverage, Event Management, Customer Service, Opera, Pre-opening, Micros, Menu Development, Catering, Restaurants, Restaurant Management, Concierge Services, Hotel Booking, Opening Hotels, Guest Service Management, Fine Dining, Revenue Analysis, Banquets, Property Management..., Pre-opening experience, Lodging, Convention Services, Budgets, Yield Management, Meeting Planning, Culinary Skills, Tourism, Food Service, Wine, Training, Hiring, Customer Satisfaction, Luxury, Marketing, Food, Spa, ServSafe, Rooms Division..., MICROS
Education
Grand Valley State University 2005 — 2009
Hospitality Tourism Management, Lodging emphasis
Harbor Springs High School 2001 — 2005
High School diploma
Hyatt Regency January 2015 - Present
Phoenix Area Revenue Management (PARM) 2012 - Present
Hotel Valley Ho April 2012 - December 2014
Simply Servers May 2008 - April 2012
FTG Management, Inc April 2008 - April 2012
The Great Arizona Beer Festival October 2008 - October 2011
The Ritz-Carlton Club August 2008 - January 2009
Skills
Hotels, Hospitality Industry, Event Management, Food & Beverage, Resorts, Banquets, Culinary Skills, Hospitality, Hospitality Management, Hotel Management, Tourism, Customer Service, Training, Revenue Analysis, Marketing, Restaurants, Meeting Planning, Food Service, Menu Development, Front Office, Corporate Events, Social Media Marketing, Catering
Education
Arizona State University 2009 — 2010
Masters, Recreation and Tourism Studies
Arizona State University 2006 — 2009
Bachelors, Tourism Development
Scottsdale Culinary Institute 2005 — 2006
Associate, Le Cordon Bleu Culinary Arts
CCL Weddings & Events 2008 - Present
Wildflower Linen June 2008 - September 2008
The Ritz-Carlton Club May 2007 - September 2008
Habitat for Humanity October 2007 - June 2008
Cal Poly Pomona September 2007 - December 2007
The Ritz-Carlton Club June 2007 - September 2007
The Ritz-Carlton Club June 2006 - September 2006
Los Angeles Society of Young Professionals September 2004 - November 2004
Nordstrom June 2003 - June 2004
Skills
Budgets, Event Management, Event Planning, Hospitality, Social Media
Education
California State Polytechnic University-Pomona 2006 — 2008
B.A., Communication, PR; Minor in Hotel Management
Timilick Club June 2008 - October 2008
The Ritz-Carlton Club and Residences, San Francisco August 2007 - January 2008
The Ritz-Carlton Club and Residences, San Francisco December 2005 - August 2007
The Ritz-Carlton Club May 2004 - December 2005
ClubCorp - The Owners Club May 2001 - April 2004
ClubCorp - The Owners Club April 2000 - May 2001
Skills
Advertising, Marketing, Leadership, Selling, Direct Marketing, Start-ups, Marketing Strategy, Strategy, Budgets, Creative Direction, Management, Market Planning, Sales, Direct Sales, Forecasting, Direct Mail, Public Relations, Business Planning
Education
Loyola Marymount University 1994 — 1996
BBA, Business Admin./ Marketing
Regent's College, London 1992 — 1994
BBA, Business Administration
Waterfront Properties and Club Communities 2011 - Present
Engel & Voelkers 2009 - 2011
The Corcoran Group 2007 - 2009
Premier Properties of South Florida, Inc. 2005 - 2007
The Ritz-Carlton Club 2003 - 2005
Wilson Sporting Goods 1999 - 2003
Thompson Marketing 1997 - 1999
Bedford Golf & Tennis Club 1992 - 1997
Skills
Luxury RE Sales, Buyer Representative, Seller Representative, Local Mkt Expertise, Unparalleled Service, Golf RE Landscape, Relationship Building, Luxury, Property, Real Estate, Residential Homes, Resorts, Sales, Sellers, Selling, Single Family Homes, Sports, Waterfront, Business Services, Buyer Representation, Buyers, Golf, Real Property, Networking, New Home Sales, REO, Referrals, Marketing, Investors, Townhomes, Integrity, Resellers, Income Properties, ABR, Foreclosures, Listings, Rentals, Contract Negotiation, Vacation Homes, Sales Operations, Relocation, New Homes, Move Up Buyers, First Time Home Buyers, Seller Representation, Short Sales, 1031 Exchanges, Home Staging, Relocation Buyers, Buyer's Agent
Education
Ferris State University 1992 — 1996
Business, Marketing / Professional Golf Management
Kaddas Enterprises September 2008 - Present
Beans and Brews Coffee House February 2008 - May 2010
Carlson Hotels Worldwide 2006 - 2008
The Ritz-Carlton Club 2000 - 2006
Marriott Vacation Club International 2000 - 2006
Marriott University Park 1999 - 2000
Marriott Hotels 1992 - 2000
Skills
Conflict Resolution, Hotels, Hospitality, Revenue Analysis, Hospitality Management, Hospitality Industry, Hotel Management, Resorts, Tourism, Pre-opening, Food & Beverage, Rooms Division, Sales, Customer Satisfaction, Leadership, Trade Shows, Management, Budgets, Team Building, Yield Management, Catering, Restaurants
Education
Goldman Sachs 10,000 Small Businesses 2013 — 2013
Salt Lake Community College 1992 — 1996
Squaw Valley Ski Holdings March 2015 - Present
Squaw Valley Ski Holdings December 2013 - March 2015
Resort at Squaw Creek by Destination Hotels and Resorts May 2014 - October 2014
The Ritz-Carlton Hotel Company, L.L.C. September 2012 - November 2013
The Ritz-Carlton Club May 2012 - September 2012
Ski Butlers October 2011 - May 2012
PowerPay August 2009 - September 2011
Skills
Marketing, Marketing Strategy, Customer Service, Sales, Account Management, Leadership, Event Management, Salesforce.com
Education
University of Maine at Farmington 2004 — 2008
Bachelor of Arts (B.A.), Business/Managerial Economics
Macquarie University 2007 — 2007
The Ritz-Carlton Hotel Company LLC February 2012 - Present
Only The Best For You, LLC January 2011 - Present
The Ritz-Carlton Club June 2011 - February 2012
The Ritz-Carlton Club January 2010 - February 2012
The Ritz-Carlton Club January 2009 - January 2010
TPC Heron Bay January 2006 - December 2008
BSO May 2004 - August 2004
BSO May 2003 - August 2003
Skills
Leadership, Resorts, Employee Benefits, Hotels, Social Media, Marketing, Front Office, Human Resources, Food & Beverage, Management, Email Marketing, Hospitality Industry, Hospitality Management, Public Relations, Newsletters, Hospitality
Education
Florida State University - College of Business 2005 — 2008
Multinational Business and Hospitality Administration, Business, Hospitality, French
Amberphotographyworld.com July 2008 - Present
The Brazilian Court 2007 - 2009
The Ritz Carlton Hotel January 2001 - November 2007
The Ritz-Carlton Club January 2002 - October 2007
Education
The Art Institute 2008 — 2011
Prof., Interior Design
Florida State College at Jacksonville
The Atlanta Athletic Club July 2013 - Present
Bethesda Country Club September 2010 - July 2013
The Ritz-Carlton Club September 2008 - September 2010
Skills
Hospitality Management, Banquets, Food & Beverage, Resorts, Hospitality, Menu Development, Restaurants, Catering, Fine Dining, Cuisine, Hotel Management, Leadership, Hotels, Restaurant Management, Culinary Skills, Golf, Wine, Pre-opening, Public Speaking
Education
James Madison University 2000 — 2005
BBA, Hospitality
Bates College 2000 — 2001
Economics, 1 year as a student
Green with Envy Events February 2009 - Present
The Ritz-Carlton Destination Club March 2011 - November 2011
The Ritz-Carlton Club May 2007 - January 2008
Fairmont Hotels and Resorts December 2006 - July 2007
Marriott Vacation Club International January 2005 - October 2005
Skills
Event Planning, Fundraising, Sustainability, Non-profits, Photography, Event Management, Weddings, Marketing, Marketing Strategy, Hospitality, Social Media Marketing, Resorts, Sales, Social Media, Hospitality Industry
Education
Fashion Institute of Design & Merchandising 1997 — 1999
AA, Merchandise Marketing
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2014 - April 2015
The Ritz-Carlton Hotel Company L.L.C. December 2012 - February 2014
The Ritz-Carlton July 2010 - December 2012
The Ritz-Carlton Hotel Company LLC May 2011 - June 2011
The Hotel Jerome June 2009 - July 2010
The Hotel Jerome, A Rock Resort May 2008 - August 2008
Kellogg Hotel and Conference Center 2006 - 2008
Fox Hills Golf & Banquet Center 2003 - 2008
The Ritz-Carlton Club May 2007 - August 2007
Skills
Food & Beverage, Banquets, Hospitality Industry, Hotels, Restaurants, Resorts, Micros, Menu Development, Event Planning, Food, Catering, MICROS, Pre-opening, Hospitality
Education
Michigan State University 2005 — 2009
Bachelor of Arts (BA), Hospitality Business
Fleetwoods on Front St. April 2014 - Present
Maui Concierge Service April 2013 - April 2013
Maui Economic Development Board November 2012 - April 2013
The Ritz-Carlton Club June 2011 - November 2012
MEDITECH February 2009 - August 2010
Meditech June 2005 - January 2009
Skills
Project Management, Marketing, Software Documentation, Troubleshooting, Sales, Leadership, Salesforce.com, Account Management, Training, Event Planning, Microsoft Office, Healthcare, Management, Team Building, PowerPoint, Team Leadership, Customer Service, Healthcare Information...
Education
Assumption College 2001 — 2005
Marketing
Specialty Lab September 2014 - Present
Marriott Vacations Worldwide Corporation May 2013 - August 2014
The Ritz-Carlton Club January 2013 - April 2013
The Ritz-Carlton Golf Club & Spa July 2012 - January 2013
The Ritz-Carlton Hotel Company LLC June 2011 - August 2012
Skills
Hospitality, Marketing, Sales, Customer Service, Hospitality Industry, Account Management, Marketing Research, Marketing Operations, Time Management, Real Estate, Leadership, Management, Fractional Ownership, Hospitality Management, Event Management, Event Planning, Restaurants, Hotels, Budgets, Banquets, Public Relations, PowerPoint, Social Media, Microsoft Excel, Microsoft Office, Adobe Creative Suite, Adobe Acrobat, Windows Movie Maker, Accounting, Member Relations, Membership Growth, Membership Development, Country Clubs, CRM, Food & Beverage, Recruiting, Marketing Strategy
Education
Florida State University 2007 — 2011
Bachelor of Science (B.S.), International Marketing
Lawton Chiles High School 2003 — 2007
Bachelor's degree, Marketing
East West Resorts October 2014 - Present
Self Employed November 2012 - October 2014
Next Great Place, Inc. March 2012 - November 2012
The Ritz-Carlton Club November 2010 - March 2012
The Ritz-Carlton Club September 2008 - November 2010
The Ritz-Carlton Club December 2006 - September 2008
The Ritz-Carlton Club November 2005 - December 2006
Marriott International January 2003 - November 2005
Marriott International August 2001 - January 2003
Marriott International April 1998 - May 1999
Skills
CRM, Leadership, Management, Hospitality, Marketing Strategy, Hospitality Industry, Advertising, Hospitality Management, Strategic Planning, Operations Management, Digital Marketing, Direct Mail, Marketing Operations, Customer Service, Cross-functional Team..., Process Engineering, Recruiting, CRM software, Process Mapping, Printed Materials, Event Staffing, Managing Creative Teams, Referral Generation, Operations, Team Management, Project Execution, Corporate Management, Service Operations, Call Center Development, Service Delivery, Service Center, Hiring, Service Management, Performance Metrics, P&L Management, Leading People, Leading Projects, Leading Cross..., Leading Large Teams, Operational Streamlining, Operational Efficiency, Public Speaking, Group Presentations, Written Skills, Property Management, Yield Management, Vendor Management, Call Center, Fundraising, Team Leadership
Education
Cornell University 1999 — 2001
MMH, Hospitality Management
Colgate University 1993 — 1997
BA, Psychology
Clayton Homes July 2013 - Present
Coldwell Banker United February 2013 - Present
Marriott Vacation Club International November 2011 - November 2012
The St. Joe Company February 2010 - October 2011
House of Cakes, Inc January 2009 - January 2010
The Ritz-Carlton Club January 2008 - November 2008
Skills
Real Estate, Sellers, First Time Home Buyers, Investment Properties, Short Sales, Luxury, Sales Management, New Home Sales, Marketing Strategy, Selling, Real Estate Transactions, Customer Service, Marketing, Vacation Homes, Single Family Homes, Sales, Buyers, Property, Residential Homes
Education
Champlain College 1979 — 1981
A.S., Business Administration
Jenny Ochtera Davlin Consulting September 2015 - Present
Wyndham Vacation Ownership October 2014 - September 2015
Wyndham Vacation Ownership July 2013 - September 2014
Hopscotch February 2013 - June 2013
Paramount Marketing Consultants, Inc June 2012 - December 2012
Trooval October 2011 - June 2012
The Ritz-Carlton Club June 2008 - September 2010
Levitin Group and ePercipio January 2003 - January 2008
American Skiing Company January 1992 - January 2003
Skills
Strategic Leadership, Sales Process, Negotiation, Business Strategy, Sales Operations, Marketing Strategy, Training, Staff Development, Predictive Analytics, Consulting, Fractional Ownership, Leisure Real Estate..., Real Estate, Strategic Planning, Sales Management, Strategic Partnerships, Leadership, Lead Generation, Account Management, Hotels, Resorts, Hospitality, Online Marketing, Business Planning, New Business Development, Marketing, Entrepreneurship, Market Planning, Strategy, Budgets, Management, Selling, Team Building, Trade Shows, Sales, Social Media Marketing, Business Development, CRM, Marketing Management, Executive Management, Management Consulting
Education
St. Lawrence University 1983 — 1987
Bachelor of Science, French
Universite de Rouen, FRANCE 1985 — 1986
Bachelor of Arts (B.A.), Foreign Language Studies
CED June 2012 - Present
Slalom Consulting January 2012 - June 2012
SunGard October 2009 - December 2011
Toula Manufacturing Ltd, Inc. November 2008 - October 2009
SunGard Consulting Services January 2008 - November 2008
Columbia University June 2005 - January 2008
The Ritz-Carlton Club January 2005 - May 2005
Skills
Business Analysis, Business Intelligence, SDLC, Project Management, Software Project..., Program Management, Process Improvement, Requirements Analysis, Analysis, Business Process..., MS Project, Data Analysis, Integration, Visio, Business Process, Requirements Gathering, Management Consulting, Consulting, SQL, Analytics, Enterprise Architecture, Risk Management, Vendor Management, Cross-functional Team..., Change Management, Business Strategy, CRM, Master Data Management, Systems Development..., Product Development, Product Management, Systems Migration, Enterprise Resource..., Project Estimating &..., User Experience Design, Wireframing, Scrum, E-commerce, Intranet Portals, Collaboration Solutions, Inventory Management, Product Information..., Shared Services, Point of Sale, Travel & Expense..., Enriched Product Content, Product Taxonomy, Product Attributions, SSIS, Management
Education
Columbia Engineering 2001 — 2005
B.S., Mechanical Engineering
Columbia University in the City of New York 2001 — 2005
B.S., Mechnical Engineering
Marriott Vacations Worldwide Corporation September 2008 - Present
The Ritz-Carlton Club September 2007 - August 2008
The Ritz-Carlton Club January 2006 - August 2007
Marriott Vacation Club International June 2004 - December 2005
Marriott Vacation Club International January 2003 - May 2004
Marriott Vacation Club International June 2001 - December 2002
Education
Cornell University 1997 — 1999
MMH, Business Management - Hospitality
Albright College 1990 — 1994
BS, Finance
Mrs. International Pageant September 2009 - Present
The Ritz-Carlton Club March 2008 - Present
The Ritz-Carlton Hotel Company March 2008 - Present
JM Huber Corporation September 2004 - December 2005
Hilton Zurich Airport March 2002 - December 2002
Hotel Zentrum Toss December 2000 - August 2001
Hotel Piccadilly May 1997 - May 2000
The Club, Hotel Holiday Inn September 1996 - April 1997
Hotel Hindustan International May 1995 - July 1996
Education
Emory University School of Law 2007 — 2008
Paralegal, Paralegal
IMI, Luzern, Switzerland 2000 — 2001
PG Diploma in Hotel Management, Hotel Management, Tourism
Ravi Shankar University
M.A, Sociology
Ravishankar University, India
MA, Sociology
Marriott Vacation Club International 2007 - Present
The Ritz Carlton Club 2007 - Present
Entertainment Publications - IAC 2003 - 2005
Education
Johnson & Wales University 1992 — 1994
Masters, Business Management
Western New England University 1981 — 1984
BSBA, Management
Gold Rush America December 2010 - Present
COLDWELL BANKER RESIDENTIAL REAL ESTATE January 2009 - December 2010
Self employed December 2006 - January 2009
The Ritz-Carlton Club November 2002 - February 2005
Marriott Vacation Club International November 1998 - November 2002
Education
Palm Beach Community College 1993 — 1996
AA Courses
Specialty Laboratories April 2015 - Present
The Ritz-Carlton Club May 2013 - April 2015
The Ritz-Carlton Club September 2012 - May 2013
International Tennis Centre, Las Vegas August 2010 - February 2012
International Tennis Centre, Las Vegas July 2009 - August 2010
Skills
Resorts, Hotels, Contract Negotiation, Customer Service, Event Management, Marketing, Hospitality, Hospitality Industry, Hospitality Management, Food & Beverage, Front Office, Pre-opening, Hotel Management, Leadership, Revenue Analysis, Management, Sales, Marketing Strategy, Strategic Planning, Public Speaking, Training, Public Relations
Education
Florida State University - College of Business 2007 — 2009
Bachelor of Science, Business Management
TranscendingMindset.com April 2012 - Present
Turtle Bay Nutrition January 2004 - April 2012
InVite Health February 2005 - December 2005
Tom's Outdoor Furniture January 2002 - January 2005
The Ritz-Carlton Club May 2000 - May 2001
SUCRÉCACAO December 1999 - May 2000
Hotel Le Bristol July 1999 - August 1999
AT&T August 1988 - December 1998
Skills
Mindset, Energy Psychology, Emotional Freedom..., Goal Fulfillment
Education
EFT Certification 2008 — 2010
Foundation Level I, Emotional Freedom Techniques
Bauman College 2005 — 2006
CNC, Nutrition Consultant
Bauman College 2004 — 2005
CNE, Nutrition Educator
Le Cordon Bleu 1999 — 2000
Diplôme de Patisserie, Pastry
University of Colorado Denver 1994 — 1995
MBA
Boston University 1984 — 1988
BA, Mathematics, Economics
4VIPs Luxury Group February 2011 - Present
The Ritz-Carlton Club April 2006 - Present
Marriott Vacation Club International April 2005 - May 2006
Skills
Concierge Service, Sales Presentations, Direct Sales, Sourcing, Strategic Planning, Family Vacations, Fine Art, Fashion, Vacation Rental, Mentoring, Bachelor Parties, Yachting, Leadership, Business Development, Marketing Research, Hospitality, Hotels, Database Design, Entrepreneurship, Tourism, Problem Solving
Education
Florida Atlantic University 2001 — 2004
International Business
The Ritz-Carlton Club April 1999 - Present
Barnes-Jewish& Children (BJC) Hospitals February 1993 - June 1993
Education
Fontbonne University 2006 — 2007
PENDING (8 more mos.), Business Administation/Management/Organization
St. Louis Community College 1992 — 1994
ASSOICATES, Admin. Office Systems & Computer Science
www.KevinsOffroad.com April 1999 - Present
The Ritz-Carlton Club 1998 - 2003
InnSuites Hotels 1993 - 1998
Education
Northern Arizona University 1990 — 1992
AA, Business Management
The Ritz-Carlton Club Vice President Special ProductsSony BMGJanuary 1986 - December 1999
Shell Oil Company January 1982 - December 1987
Education
University of Maryland College Park 1974 — 1977
BA, Business Management, Economics
Frostburg State University
Master, Economics, Business Accounting
Ritz-Carlton Residences August 2015 - Present
The Ritz-Carlton Club July 2011 - July 2015
Hotel Durant July 2008 - July 2011
Niketown August 2006 - June 2008
Skills
Customer Service, Customer Satisfaction, Management, Event Planning, Process Scheduler, Hotels, Hospitality, Event Management, Time Management, Hospitality Industry, Hospitality Management, Resorts, Training, Teamwork, Microsoft Office, Public Speaking, Microsoft Excel, Social Networking, Microsoft Word, Inventory Management, Loss Prevention, Leadership, Employee Training, CPR Certified, Opera, Retail, Public Relations, Fundraising
Education
Laney College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
J&R Care Finders Inc. July 2015 - Present
Non-profit Agency January 2013 - Present
Self- Employed January 2012 - Present
Broward Partnership for the Homeless, Inc. (BPHI) January 2012 - August 2012
BallenIsles Country Club November 2009 - September 2011
Harbour Ridge November 2010 - 2011
The Ritz-Carlton Club November 2004 - December 2007
Skills
Customer Service, Public Speaking, Event Planning, Event Management, Team Building, Microsoft Office, Public Relations, Customer Satisfaction, Therapeutic Massage, Higher Education, Training, Time Management, Hospitality, Management, Social Media, Community Outreach, Social Networking, Microsoft Word, Healthcare, Nonprofits, Psychotherapy, Fundraising, Crisis Intervention, Coaching, Entrepreneurship, Adolescents, Wellness, Leadership, Holistic Health
Education
Barry University 2012 — 2013
Masters Of Clinical Social Work, Master of Social Work (MSW) Clinical/Medical Social Work
Northwood University 2005 — 2009
BBA, Business Administration
Morgan Systems, Inc August 2015 - Present
Worldwide Express April 2014 - July 2015
Worldwide Express August 2013 - April 2014
Worldwide Express August 2012 - August 2013
East Lake Golf Club February 2012 - October 2012
Echo Global Logistics July 2011 - February 2012
The Ritz-Carlton Club November 2010 - June 2011
The Ritz-Carlton Club February 2010 - June 2010
The Ritz-Carlton Club November 2009 - February 2010
AT&T April 2008 - September 2008
Skills
Sales, Cold Calling, Account Management, Marketing, Social Media Marketing, New Business Development, Leadership, Customer Service, Microsoft Excel, Online Advertising, Hospitality, Microsoft Word, Inventory Management, Sales Management, Microsoft Office, PowerPoint, Market Research, Training
Education
Emory University 2005 — 2009
Bachelors, Economics
MVP Sales June 2015 - Present
Altra Running June 2015 - Present
EPIC Bar March 2014 - Present
Vail Resorts November 2014 - May 2015
Peak Performance Footwear November 2014 - May 2015
Colorado Mountain News Media June 2014 - November 2014
The Ritz-Carlton Club April 2013 - May 2014
Vail Resorts 2014 - 2014
Rocky Mountain Vacation Rentals September 2012 - February 2013
Marriott International October 2011 - September 2012
Skills
Public Relations, Public Speaking, Creative Development, Newsletters, Marketing Strategy, Advertising, Online Advertising, Leadership, Blogging, Event Management, Social Media, Social Media Marketing, Creative Direction, Marketing, Community Outreach, Customer Service, Training, Management, Trail Running, Endurance, Long Distance Running
Education
State University of New York College at Plattsburgh 2008 — 2009
M.S., Leadership
Bond University 2007 — 2007
BA, Communications
State University of New York College at Plattsburgh 2003 — 2007
B.A., Business and Professional Communication
MGM International - Bellagio August 2014 - Present
WinePro Solutions November 2008 - Present
MGM International - The Mirage November 2011 - August 2014
University of Nevada, Las Vegas December 2006 - May 2010
Harrah's Entertainment April 2003 - October 2008
The Ritz-Carlton Club 2003 - 2003
Skills
Menu Development, Marketing, Negotiation, Procurement, Wine, Food & Beverage, Restaurants, Hotels, Forecasting, Banquets, Wine Tasting, Food, Fine Dining, Hospitality, Restaurant Management, Brand Management, Income Statement, Event Management, Hospitality Industry, Event Planning, Budgets, P&L, Catering, Marketing Strategy, Training
Education
University of Nevada-Las Vegas 2000 — 2002
Bachelor of Science in Hotel Administration and BA in Culinarty Arts Management, Major in Beverage Management
Diablo Valley College 1996 — 1998
ACF Educational Institue Associates in Restaurant Management and Culinarty Arts, Culinary, Business and Restaurant Management
Newton-Wellesley Hospital August 2012 - Present
Sodexho September 2003 - August 2012
The Ritz-Carlton Club August 2002 - August 2003
Harpers Restaurant Group June 2001 - August 2002
Circa 1886 March 1999 - June 2001
Kiawah Island Golf Resort March 1997 - February 1999
Derr Road Inn 1994 - 1998
Skills
Purchasing, Inventory, Construction, Menu Development, Food Service, Culinary Skills, Catering, Banquets, Food & Beverage, Food Safety, Fine Dining, Food, Restaurants, Cooking, Budget, Profit, Bartending
Education
Johnson and Wales University 2002 — 2003
M.B.A., Hospitality Administration
Johnson & Wales University 1999 — 2001
B.A.S, Foodservice Management
Johnson & Wales University 1997 — 1999
A.A.S, Culinary Arts
The Ritz-Carlton Club, St. Thomas November 2013 - Present
The Ritz-Carlton Club & Residences, Jupiter November 2010 - November 2013
The Ritz-Carlton Club November 2010 - August 2011
Skills
Hotels, Budgets, Customer Service, Event Management, Event Planning, Food & Beverage, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Leadership, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Relations, Resorts, Restaurants, Social Media, Social Media Marketing, Social Networking, Team Building
Education
Florida State University 2004 — 2008
Bachelor of Sc, Social Science Teacher Education
Grand Sierra Resort March 2015 - Present
Lexington Inn & Suites & Baymont Inn & Suites September 2014 - March 2015
All Natural Nevada Food Company October 2012 - March 2015
Atlantis Casino Resort Spa June 2011 - October 2012
The Ritz-Carlton Club June 2010 - January 2011
St. Regis Residence Club July 2008 - October 2009
Phoenician Residence Club March 2007 - July 2008
Starwood Vacation Ownership Coorporate Office September 2006 - March 2007
Cincinnati Reds June 2005 - September 2006
Westin Mission Hills Villas October 2005 - March 2006
Skills
Hospitality, Event Planning, Event Management, Marketing Strategy, Marketing, Sales, Training, Advertising, Budgets, Hotels, Resorts, Tourism, Lead Generation, Sales Operations, PowerPoint, Program Management, Social Media Marketing, Sales Management, Trade Shows, Food, Account Management, Management, Customer Service, Social Media, Hospitality Management, Public Relations, Social Networking, Leadership, Hospitality Industry, Strategic Planning
Education
Loyola Marymount University, College of Business Administration 2001 — 2005
Bachelor of Business Administration, Emphasis in Marketing, Management
Southern Wine & Spirits September 2014 - Present
Southern Wine & Spirits May 2012 - Present
Momentum Worldwide March 2010 - January 2012
O.N.E Natural Experience August 2009 - January 2010
Symphony Importers Llc February 2006 - February 2009
Southern Wine & Spirits 2004 - 2006
The Ritz-Carlton Club 2002 - 2004
Pinons Restaurant Aspen, CO 2001 - 2002
Skills
Marketing, Marketing Strategy, Sales, Management, Strategy, Food & Beverage, Retail, Event Planning, Team Leadership, Data Analysis, Market Planning, Pricing, Time Management, Restaurants, Training, Alcoholic Beverages, Customer Service, Social Networking, Hospitality, Human Resources, Food, Event Management, Hotels, Sales Management, Wine, Brand Development, Brand Management, Account Management, Social Media Marketing, Budgets, Key Account Development, New Business Development
Education
Florida International University
Currently pursuing a BS in Hospitality Management, Hospitality
The Culinary Institute of America 1999 — 2001
Associate of Arts (AA) in Culinary Arts, Culinary
The Ritz-Carlton Residences Chicago, Magnificent Mile June 2014 - Present
The Ritz-Carlton Club and Residences, Jupiter April 2013 - June 2014
The Ritz-Carlton Golf Club and Spa Jupiter March 2012 - April 2013
The Ritz-Carlton Club November 2010 - March 2012
The Ritz-Carlton Hotel Company LLC December 2008 - November 2010
The Ritz-Carlton Hotel Company LLC December 2008 - November 2010
Jack's of New London January 1999 - December 2008
Skills
Resorts, Hospitality Management, Hotels, Food & Beverage, Rooms Division, Luxury, Banquets, Fine Dining, Front Office, Revenue Analysis, Culinary Skills, Property Management..., Guest Service Management, Catering, Food, Hotel Management, Yield Management, Restaurants, Opening Hotels, Hospitality Industry, Hospitality, Tourism, Micros, Menu Development, Restaurant Management, Pre-opening, Event Planning, Financial Analysis
Education
Skidmore College 1994 — 1998
BS, Marketing
The Pingry School 1990 — 1994
Cardigan Mountain School 1988 — 1990
RITE Academy LLC May 2015 - Present
Trybal Performance January 2015 - Present
The Athletic Mindset LLC January 2010 - Present
Golf Mind Power January 2007 - Present
Fraud Dog Productions January 2011 - December 2013
SPMG July 2011 - January 2013
Contego Services Group March 2011 - July 2011
Metropolis Country Club April 2004 - November 2006
The Ritz-Carlton Club November 2004 - March 2005
Scarsdale Golf Club April 2000 - November 2003
Skills
Emotional Intelligence, Social Intelligence, Leadership Training, Published Author, Motivational Speaking, Executive Coaching, Media Production, Mental Coach, Golf Instruction, Sports, Golf Professional, Sales Trainings
Education
New Center for Wholistic Health Education and Research 1988 — 1989
LMT, Massage Therapy, Amma Therapy
New York Institute of Technology-Old Westbury 1983 — 1987
Bachelor of Fine Arts, Television
New Rochelle High School 1980 — 1983
UW-Madison Continuing Studies April 2015 - Present
Cha Cha Beauty and Barber May 2014 - Present
Graphic Designer 2011 - Present
The Ritz-Carlton Club December 2013 - April 2014
ink! Coffee November 2013 - January 2014
Argo Tea September 2011 - November 2013
Pear Design, Inc. January 2013 - May 2013
Bodhi Spiritual Center October 2012 - January 2013
Argo Tea July 2011 - September 2012
Id3ntity Crisis 2011 - 2011
Skills
Graphic Design, Typography, Adobe Creative Suite, Responsive Web Design, Web Design, HTML, CSS, Illustrator, InDesign, Photoshop, Logo Design, Social Media, Vector Illustration, WordPress, Blogging, Calligraphy, Graphics, Posters
Education
Madison Area Technical College 2014 — 2015
Web Design Certificate
Columbia College Chicago 2007 — 2010
Bachelor of Fine Arts (BFA), Graphic Design
Sea Island Company 2010 - Present
The Ritz-Carlton Club October 2008 - March 2010
Williamsport Country Club March 2008 - March 2010
Skills
Resorts, Hospitality, Hospitality Industry, Food & Beverage, Pre-opening, Restaurants, Golf Management, Golf Resorts, Golf Instruction, Golf, Golf Course Management
Education
California University of Pennsylvania 2003 — 2008
CBRE September 2014 - Present
CBRE January 2013 - Present
The Ritz-Carlton Club June 2010 - December 2012
The Ritz-Carlton Club July 2007 - June 2010
Chapman Cubine Adams + Hussey May 2005 - May 2007
United States Congress September 2002 - April 2003
Skills
Direct Marketing, Strategic Planning, Social Media, Marketing, Marketing Strategy, Event Management, Database Marketing, Timeshare, Fundraising, Public Relations, Integrated Marketing, Fractional Ownership, Marketing Communications
Education
University of Florida 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
American University - Kogod School of Business 2001 — 2005
BSBA, International Business
US Citizenship and Immigration Services March 2015 - Present
IQ Energy September 2006 - Present
CVS Health August 2013 - December 2014
Cummins Inc. January 2012 - August 2013
Eaton May 2011 - December 2011
Harris Corporation July 2010 - April 2011
Fannie Mae January 2010 - July 2010
CHEP September 2006 - April 2010
The Ritz-Carlton Club October 2005 - September 2006
Walt Disney World June 2004 - September 2005
Skills
Siebel, EAI, Solution Architecture, Business Process, EIM, Requirements Analysis, ETL, Enterprise Architecture, SDLC, Integration, Requirements Gathering, Business Analysis, Data Modeling, CRM, Business Process..., Testing, BI Publisher, Field Service, SOA, Business Intelligence, Data Warehousing
Education
Stevens Institute of Technology 1993 — 1997
BE, Engineering Management
Fairmont Hotels & Resorts July 2014 - Present
Tacolicious October 2013 - June 2014
Andrew Freeman & Co March 2012 - October 2013
The Ritz-Carlton Club October 2011 - April 2012
The Ritz-Carlton Club June 2010 - November 2011
The Ritz-Carlton Club March 2010 - July 2010
Andrew Freeman & Co September 2009 - November 2009
Wagstaff Worldwide June 2009 - September 2009
Coconino County Health Department January 2009 - May 2009
Skills
Public Relations, Event Management, Social Media, Press Releases, Marketing, Hospitality, Media Relations, Editing, Advertising, Management, Hotels, Copywriting, Newsletters, Event Planning, Email Marketing, Sales
Education
Northern Arizona University 2007 — 2009
Bachelor of Science, Public Relations/Advertising
University of Arizona 2004 — 2007
Communications
Prescott High School 2000 — 2004
Anderson Group Management Consulting April 2002 - Present
Jefferson Wells January 2000 - February 2002
Capgemini Consulting June 1996 - January 1999
The Ritz-Carlton Club June 1988 - January 1992
Education
Birmingham-Southern College
BS, Business
Hyatt Hotels Corporation January 2013 - Present
Hyatt Hotels Corporation October 2012 - January 2013
Hyatt Hotels Corporation June 2012 - October 2012
Hyatt Hotels Corporation August 2011 - June 2012
Hyatt Hotels Corporation May 2011 - September 2011
The Ritz-Carlton Club June 2010 - August 2010
Martha Washington Hotel and Spa May 2009 - August 2009
Skills
Hospitality, Front Office, Food & Beverage, Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Event Planning, Banquets, Event Management, Catering, Micros, Customer Service, Restaurants, PowerPoint, Social Media, Microsoft Office, Microsoft Word, Microsoft Excel, Teamwork, Wine Lists, Food Service, Management, Meeting Planning, Time Management, Wine & Spirits Industry, Wine, Menu Development, Bar Management, Fine Dining
Education
James Madison University 2008 — 2012
BBA, Hospitality and Tourism Management
The Daniel Island Company November 2011 - Present
The Ritz-Carlton Club April 2010 - October 2011
The Ritz-Carlton Club April 2009 - April 2010
The Ritz-Carlton Club June 2008 - April 2009
The Ritz-Carlton Club April 2008 - February 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Leadership
Education
James Madison University 2004 — 2008
Bachelor of Science (B.S.), Hospitality and Tourism Management
Lancaster High School 2000 — 2004
High School Diploma
Natural Branding January 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
The Ritz-Carlton Hotel Company LLC January 2012 - Present
The Dram January 2012 - Present
The Ritz-Carlton Hotel Company LLC July 2010 - Present
Little Nell Hotel September 2008 - December 2009
The Ritz Carlton Club November 2007 - October 2008
Skills
Hospitality, Hospitality Management, Hotels, Event Planning, Event Management, Sales, Social Media, Food, Resorts, Hotel Management, Management, Revenue Analysis, Micros, Front Office, Customer Service, Hospitality Industry, MICROS
Education
Southern Methodist University 2002 — 2005
BA, Religious Studies, Philosophy, English
Polytechnic
Grand Canyon University December 2014 - Present
Flex Foam March 2010 - December 2014
Four Seasons Hotels and Resorts February 2007 - March 2010
The Ritz-Carlton Hotel Company LLC 2002 - 2007
The Ritz-Carlton Club 2000 - 2002
Skills
Hospitality Management, Food & Beverage, Banquets, Hospitality Industry, Hotels, Hotel Management, Pre-opening, Resorts, Hospitality, Fine Dining, Front Office, MICROS, Yield Management, Revenue Analysis, Restaurants, Restaurant Management
Education
Cactus High School 1992 — 1996
Arizona State University
BS, Business
IMPRINT Hospitality January 2015 - Present
Walterspiel Hospitality March 2014 - Present
Sage Hospitality July 2007 - March 2013
CLIFT (Morgans Hotel Group) 2002 - 2007
The Ritz-Carlton Hotel Company LLC 2001 - 2002
The Ritz-Carlton Club 1999 - 2001
The Ritz-Carlton, Buckhead 1997 - 1999
The Ritz-Carlton Hotel Company LLC 1991 - 1999
The Ritz-Carlton, Naples 1993 - 1997
The Ritz-Carlton Hong Kong 1992 - 1993
Skills
Hotels, Pre-opening, Hotel Management, Hospitality Industry, Landmark Forum &..., Operations Management, Feasibility Studies, Asset Management, Finance, Business Planning, Profit Maximization, Revenue Enhancement, Private Residences, Timeshare, Country Clubs, Hospitality, Leadership, Restaurants, Customer Satisfaction, Training, Management, Event Management, P&L, Yield Management, Resorts, Rooms Division, Hospitality Management, Food & Beverage, Cost Control, Customer Service, Banquets, Micros, Menu Development, Fine Dining, Wine, Employee Relations, Restaurant Management, Hiring, Front Office, Leisure
Education
Ecole Hôtelière de Lausanne 1986 — 1988
Bachelor's degree, Hotel Business
Lausanne Hotel School 1986 — 1988
Bachelor's degree, Hotel, Motel, and Restaurant Management
The Ritz-Carlton Club August 2000 - Present
Education
Miami University 1989 — 2004
Business Administration
Marriott Vacation Club International September 2012 - Present
Marriott Vacation Club International October 2010 - September 2012
The Ritz-Carlton Club August 2007 - October 2010
The Ritz-Carlton Club May 2005 - August 2007
The Ritz-Carlton Club, Member Services April 2004 - May 2005
The Ritz-Carlton Club January 2003 - 2004
Skills
Hospitality Industry, Hospitality, Yield Management, Revenue Management, Fractional Ownership, Guest Service, Inventory Management, Forecasting, Budgeting, Call Center, Customer Service, Excel, Pre-opening, Resorts, Hotel Management, Hospitality Management, Hotels, Hiring, Budgets, Call Centers, E-commerce, Front Office, Microsoft Excel, Pricing, Pricing Strategy, Property Management..., Revenue Analysis, Rooms Division, Timeshare
Education
Salt Lake Community College 1996 — 1999
Skyline 1994 — 1996
LVMH November 2013 - Present
LVMH July 2012 - November 2013
Marriott International October 2009 - July 2012
Marriott International April 2007 - April 2009
The Ritz-Carlton Club April 2005 - April 2007
The Ritz-Carlton Club January 2004 - April 2005
Marriott International February 2000 - January 2004
Education
Alliant International University-San Diego Scripps Ranch 1991 — 1992
Masters of International Business Administration, International Business Administration
Alliant International University-San Diego Scripps Ranch 1988 — 1991
Bachelor's of Science in International Business Administration, International Business Administration
SICAM CONSULTING January 2014 - Present
NGT2- Next Generation Training and Technology September 2013 - October 2014
Accountants International March 2008 - October 2012
EdgemooreHomes January 2007 - February 2008
The Ritz-Carlton Club 2006 - 2007
Skills
Recruiting, Business Development, Sales, Applicant Tracking..., Resume Writing, Training, Public Speaking, Staff Development, Interviews, Customer Service, Microsoft Office, Technical Recruiting, Talent Acquisition, Leadership, College Recruiting, Coaching, Social Media, Onboarding, Human Resources, Event Planning, Internet Recruiting, Research, Curriculum Design, Sourcing
Education
Marymount University 2007 — 2009
Applied Linguistics, Linguistics
Florida State University 2001 — 2005
Consumer Science, consumer science and marketing
The Ritz-Carlton Hotel Company May 2007 - Present
The Ritz-Carlton October 2004 - May 2007
The Ritz-Carlton Club January 2002 - October 2004
Skills
Hospitality Management, Hospitality, Hotels, Residential Homes, Event Planning, Event Management, Customer Service, Customer Satisfaction, Food & Beverage, Resorts, Marketing, Hospitality Industry, Real Estate
Education
Georgetown University 2009 — 2011
Masters, Real Estate
Ferris State University 1997 — 2001
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Hillsdale Travel January 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. October 2013 - January 2015
Marriott Hotels 2010 - 2011
The Ritz-Carlton Club 2006 - 2009
Hilton Grand Vacations 2002 - 2004
Marriott Vacations Worldwide Corporation 1991 - 2002
Skills
Marketing, Business Development, Marketing Communications, Strategic Partnerships, Sales Management, Market Planning, Sales, Marketing Management, Brand Management, Lead Generation, Sales Presentations, Competitive Analysis, Trade Shows, Hospitality, Market Analysis, International Sales, Hotels, Budgets, Event Planning, Marketing Strategy, Customer Service, Event Management, Management
Education
Montclair State University
Bachelor of Science (BS), Business Administration, Marketing and Management
Williams Lea October 2014 - Present
Williams Lea April 2014 - October 2014
Macy's October 2013 - April 2014
Lionbridge December 2007 - July 2013
AIRS a Company of the Right Thing February 2007 - April 2008
Case Western Reserve University June 2005 - September 2006
The Ritz-Carlton Club March 2002 - June 2005
The Great Lakes Science Center January 2001 - February 2002
Skills
Sourcing, Recruiting, Microsoft Excel, Team Building, Management, Call Center, Time Management, Human Resources, Marketing, Customer Service, Call Centers, Account Management, Customer Satisfaction, Sales, Strategic Planning, Sales Management, Payroll, Leadership, Training, CRM, Operations Management, Cold Calling, Social Networking, Event Management, Market Research, Interviews, Hiring, Team Leadership, Event Planning, Public Speaking, Technical Recruiting, Coaching, Employee Training, Social Media, Performance Management, Applicant Tracking..., New Business Development, Marketing Strategy, Employee Relations, Public Relations, Business Development, Talent Acquisition, Vendor Management, Relationship Building, Project Management, Talent Management, Leadership Development, Outlook, Social Media Marketing, Microsoft Word
Education
Kent State University 1991 — 1995
BFA, Acting and Communications
St. Clairsville High School 1988 — 1991
The Ritz-Carlton Club November 2007 - Present
Education
Art Institute of Colorado 2005 — 2007
Physicians Trust, Inc September 2006 - Present
NextGen Healthcare March 2005 - September 2006
Alteer Corporation October 2001 - February 2005
The Ritz-Carlton Club February 1994 - August 2001
Barclays 1987 - 1991
Skills
New Business Development, Account Management, Consultative Selling, Sales Management, Customer Relations, Selling, Customer Service, Sales, Strategic Planning, Business Development, Solution Selling, Start-ups, Project Management, Healthcare, EHR, Business Analysis, CRM, Product Management, Sales Operations, Direct Sales, Team Building, Management, Strategic Partnerships, Practice Management, Cross-functional Team..., Program Management, SaaS, Sales Process, Team Leadership, Marketing Strategy, Leadership, Contract Negotiation, Healthcare Information...
Education
California State University-Fullerton 1997 — 2000
BS, Exercise Physiology
Crescent College Limerick, Ireland 1980 — 1986
The Ritz-Carlton Hotel Company LLC September 2011 - Present
The Ritz-Carlton Club 2010 - September 2011
The Ritz Carlton Club, Lake Tahoe December 2009 - November 2010
The Ritz-Carlton Hotel Company LLC March 2008 - December 2009
Skills
Hospitality Management
Education
Johnson and Wales University
BS, Hotel Management, Suma cum Laude
Grant Thornton LLP May 2013 - Present
Ernst & Young January 2011 - May 2013
Ernst & Young June 1998 - February 2011
The Ritz-Carlton Club May 1992 - May 1998
The Ritz-Carlton Atlanta 1995 - 1998
Skills
Budgeting, Management Consulting, Conferences, Budget Management, Strategic Planning, Mergers, Leadership, Process Improvement, Relationship Mgmt, Budgets, Financial Reporting, Project Management, Entrepreneurship, Accounting, Mergers & Acquisitions, Business Strategy, Financial Analysis, Management, Business Process..., Marketing
Education
Georgia State University 1988 — 1992
Management
The Ritz-Carlton, Philadelphia April 2014 - Present
The Ritz-Carlton, Amelia Island April 2012 - April 2014
The Ritz-Carlton Golf Resort, Naples January 2010 - April 2012
The Ritz-Carlton Resorts of Naples 1988 - January 2010
The Ritz-Carlton Club 1988 - 2009
The Ritz-Carlton, Tysons Corner 1997 - 2003
Skills
Hospitality Management, Hotel Management, Rooms Division, Hospitality Industry, Pre-opening, Hotels, Resorts, Yield Management, Revenue Analysis, Micros, Catering, Hotel Booking, Front Office, Spa, Opening Hotels, Opera, Fine Dining, Food Service, Pre-opening experience, Property Management..., Restaurants, Food & Beverage, Banquets, Luxury, Hospitality, Rooms Division..., Menu Development, Corporate Events, Lodging, OnQ, Guest Service Management, Concierge Services, Convention Services, Cuisine, Restaurant Management, Menu Engineering, Guest Recovery, Leisure, Tourism, Meeting Planning, MICROS
Education
Bowie State University 1983 — 1984
United Airforce Police Academy
Walt Disney World November 2014 - Present
Walt Disney World January 2012 - November 2014
Cornerstone First Financial November 2010 - December 2011
Hilton Indianapolis North February 2009 - November 2010
The Ritz-Carlton Club November 2006 - January 2009
Conrad Indianapolis 2005 - 2006
Indianapolis Marriott Downtown 2000 - 2005
The Ritz-Carlton, Laguna Niguel 1997 - 2000
YMCA Camp Mi-Te-Na 1994 - 1997
El Conquistador Resort 1993 - 1994
Skills
Hotels, Event Planning, Hospitality, Budgets, Event Management, Advertising, Sales, Hospitality Management, Corporate Events, Recruiting, Trade Shows, Management, Food & Beverage, Hotel Management, Customer Satisfaction, Resorts, Meeting Planning, Customer Service, Public Relations, Catering, Marketing, Hospitality Industry, Team Building, Strategic Planning, Leadership, Outlook, Restaurants, Tourism, Revenue Analysis, Account Management, Social Media, Team Leadership, Teamwork, Social Media Marketing, Social Networking, Marketing Communications, Marketing Strategy, Sales Management, Training, Contract Negotiation, Time Management, Front Office, Forecasting, Wedding Planning, Convention Services, Hiring, Facebook, Yield Management, Sponsorship, Banquets
Education
James Madison University 1982 — 1987
Bachelor of Science, Communications/Hotel Management
Wyndham Worldwide September 2014 - Present
Marriott Vacations Worldwide Corporation February 2013 - September 2014
The Ritz-Carlton Club January 2010 - February 2013
Marriott Vacation Club International April 2008 - January 2010
Marriott Vacation Club International January 2006 - March 2008
Marriott Vacation Club International March 2000 - December 2005
Marriott Vacation Club International December 1998 - March 2000
Skills
E-commerce, Product Marketing, Strategic Planning, Strategic Partnerships, Timeshare, Marketing Strategy, Team Leadership, Change Management, Marketing, Hospitality, Leadership Development, Direct Marketing, Resorts, Meeting Planning, Operating Budgets, Budget Process, Sales Management, Strategic Leadership, Cross-functional Team..., Customer Service, Revenue Analysis, Business Process..., Yield Management, Business Development, Hotels, Sales, Leadership, Management, Team Building, Brand Management, Fractional Ownership, Product Development, Tourism, Forecasting, Hospitality Industry, Hospitality Management, Online Marketing, Hotel Management, Budgets, Pre-opening, Competitive Analysis, Revenue Forecasting
Education
University of Maryland University College 1991 — 1994
MBA, Master in Business
Duquesne University 1984 — 1988
BSBA, Marketing/Finance Major
KevinsOffroad.com April 1999 - Present
The Ritz-Carlton Club October 2000 - 2005
InnSuites Hotels 1993 - 1998
Skills
Customer Service, Ownership, Team Building
Education
Northern Arizona University
o
Ritz-Carlton Club & Residences SF January 2007 - Present
The Ritz-Carlton Club 2001 - Present
The Ritz-Carlton Club, Lake Tahoe June 2008 - June 2012
The Ritz-Carlton Sales Company 2001 - June 2012
Skills
Hospitality, Hotels, Hospitality Industry, Hospitality Management, Tourism, Hotel Management, Pre-opening, Revenue Analysis, Rooms Division, Front Office, Food & Beverage, Banquets, Micros, Yield Management, Restaurants, Timeshare, Catering, Concierge Services, Fractional Ownership, Opening Hotels, Budgets, Negotiation, Leadership, Management, Sales, Marketing Strategy, Contract Negotiation, Resorts, Luxury, Marketing, Customer Service, Sales Management, Strategic Planning, Event Management
Education
Southern Methodist University - Cox School of Business 1970 — 1973
Bachelors degree in Business admin, Business Administration and Management, General
Richardson High School Richardson Texas 1967 — 1970
Southern Methodist University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The Ritz-Carlton, Westchester May 2010 - Present
The Ritz-Carlton, Westchester 2007 - May 2010
The Ritz-Carlton Hotel Company LLC 2008 - 2009
The Ritz-Carlton Club October 2007 - August 2008
Marriot 2007 - 2007
Education
University of Delaware 2000 — 2004
Baruch College, City University of New York (CUNY)
Oak Hill Country Club October 2014 - Present
Pine Creek Sporting Club May 2013 - September 2014
Trump National Golf Club Jupiter December 2012 - April 2013
The Ritz-Carlton Club April 2008 - December 2012
PDS Heart 2006 - 2008
Education
Babson College 1979 — 1984
Oracle December 2008 - Present
The Ritz-Carlton Club March 2008 - December 2008
Le Meridien December 2005 - March 2008
ServiceSource, LLC September 2003 - December 2005
Skills
Sales Process, Account Management
Education
San Diego State University-California State University 1997 — 2002
BA, Communication
Marriott Vacation Club International March 2009 - Present
The Ritz-Carlton Club June 2006 - February 2010
The Ritz-Carlton Club June 2006 - July 2007
Marriott Vacation Club International January 2006 - June 2006
Skills
Hospitality Industry, Marketing, Revenue Analysis, Hospitality, Marketing Strategy
Education
Elon University
Florida State Licensed March 2014 - Present
Connecticut State Licensed 2010 - Present
Hawaii State Licensed August 2001 - Present
Kiawah Development Partners 2008 - 2009
IMI Resort Holdings 2007 - 2008
Whalers Realty Inc. 2002 - 2008
The Ritz-Carlton Club 2006 - 2006
Starwood Vacation Ownership January 2001 - August 2002
Skills
Sellers, Construction, Resorts, Hotels, Real Estate, crs, ABR, LEED, Green, Condos, Council of Residential..., First Time Home Buyers, Investment Properties, Marketing, New Business Development, Property, Real Estate Development, Referrals, Residential Homes, Sales, Short Sales, Single Family Homes, Vacation Homes
Education
Southern Connecticut State University
Bachelor of Science (BS)
Louis Vuitton August 2004 - Present
ELT March 2003 - January 2004
W Hotels August 2001 - May 2002
The Ritz-Carlton Club February 2001 - August 2001
Westin Hotels July 1997 - February 2001
Education
San Francisco State University 1995 — 1998
Rivera Restaurant April 2009 - Present
Terranea Resort August 2009 - April 2010
The Kress May 2008 - May 2009
David Burke March 2007 - March 2008
The Ritz-Carlton Club May 2004 - February 2007
Skills
Chef, Fine Dining, Culinary Skills, Recipes, Pastry, Banquets, Catering, Menu Development, Restaurants, Cuisine, Sanitation
Education
Cerritos College 2002 — 2004
culinary
The Ritz-Carlton Club September 2005 - Present
Education
College of Charleston 1996 — 1999
The Ritz-Carlton Club May 2006 - Present
Skills
Pastry, Cooking, Hospitality, Budgets, Event Management, Event Planning, Food & Beverage, Catering, Restaurants, Hospitality Management
Education
Indiana University of Pennsylvania 2001 — 2006
Certificate Culinary Arts, Bachelor's Hotel Restaurant Management, Certificate Baking and Pastry
Nerium Skin Care Products February 2015 - Present
The Ritz-Carlton Club April 2008 - Present
Massage by Michele, LLC February 1996 - Present
New York Life Insurance Company May 2015 - 2015
Skills
Chair Massage, Neuromuscular Therapy, Therapeutic Massage, Bodywork, Aromatherapy, Swedish, Pain Management, Healing, Spa, Chiropractic, Resorts, Hospitality, Customer Service, Deep Tissue Massage, Trigger Point Therapy, Hotels, Wellness, Reflexology, Lymphatic Drainage, Scrubs, Thai Massage, Stretching, Myofascial Release, Body Wraps, Essential Oils, Body Massage, Myofascial, Neuromuscular, Relaxation, Myofascial Release..., Back Pain, Headaches, Healing Touch, Reiki, Prenatal Care, Energy Work, Chronic Pain, Energy Healing, Fibromyalgia, Sports Injuries, Sciatica, Neck Pain, Manual Therapy, Shoulder Pain, Whiplash, Medical Massage
Education
Massage Training 1994 — 1995
OAS, Massage, Anatomy, Physiology, Nutrition
Estero High 1990 — 1993
Diploma
Edison Community College
Belmont University September 2015 - Present
The Ritz-Carlton Club October 2013 - May 2015
The Ritz-Carlton Club May 2013 - October 2013
The Carillon at Boulder Creek October 2010 - May 2012
The Carillon at Boulder Creek August 2010 - October 2010
Cornell University School of Hotel Administration May 2009 - June 2010
Cornell Nanyang Institute of Hospitality Management May 2009 - June 2010
One Eighty Twist / Leisure Care January 2010 - February 2010
Starwood Asia Pacific Hotels & Resorts October 2008 - April 2009
The St. Regis Shanghai September 2007 - September 2008
Skills
Hospitality, Hospitality Management, Hotels, Revenue Analysis, Food & Beverage, Hospitality Industry
Education
Cornell University 2009 — 2010
MMH
Nanyang Technological University 2009 — 2010
MMH
University of Southern California 2001 — 2005
BS, Business Administration
University of Southern California - Marshall School of Business 2001 — 2005
advanced skin solutions January 2008 - Present
The Ritz-Carlton Club October 2002 - Present
advanced skin so;utions January 2002 - Present
Education
Lviv Academy of Commerce 1977 — 1982
chemical engineering, organic synthesis
Contrast Modeling Agency August 2011 - Present
Chic and Company Events September 2005 - 2010
Shemansky Chiropractic, P.A. February 2001 - September 2006
The Ritz-Carlton Club January 1998 - June 1999
Skills
Event Management, Weddings, Nonprofits, Meeting Planning, Banquets, Front Office, Entrepreneurship, Marketing Strategy, Social Media, Corporate Events, Marketing, Psychology, Social Media Marketing, Small Business, Event Planning
Education
Edison Community College 2001 — 2002
Bachelor, Biology
SouthEastern Univerity 1999 — 2001
Bachelors, Biology
Edison Community College
Juut Salonspa August 2014 - Present
Juut Salonspa February 2014 - August 2014
Landis Aveda Lifestyle Salon Sugarhouse September 2010 - January 2014
The House of Hope July 2008 - August 2010
Utah Aids Foundation April 2007 - September 2009
The Ritz-Carlton Club January 2005 - July 2006
Marriott International May 2004 - January 2005
Skills
Hotels, Hospitality, Hospitality Industry, Yield Management, Front Office, Styling, Stylists, Hair Care, Hair Cutting, Hair Styling, Beauty Industry, Customer Service, Sales, Spa, Telephone Skills, Customer Satisfaction, Management, Retail
Education
Landis Aveda Lifestyle Salon 2011 — 2012
cosmetology license, Cosmetology/Cosmetologist, General
Salt Lake Community College
SunTrust Mortgage July 2007 - Present
First Horizon Home Loans March 2004 - July 2007
The Ritz-Carlton Club May 2003 - March 2004
Education
Clemson University 1999 — 2003
The Ritz-Carlton Club February 2010 - Present
Marriott Vacation Club International April 2000 - February 2010
Education
Arizona State University
Bacherlor of Science, Accountancy
California State University-San Bernardino - College of Business and Public Administration
Master of Business Administration
Hilton June 2007 - Present
The Ritz-Carlton Club March 2002 - October 2005
Education
Florida International University 2004 — 2007
Master's, Hospitality Management
New York University 2000 — 2004
Bachelor, Management
Hotwire January 2014 - Present
Matson, Driscoll & Damico LLP May 2009 - December 2013
Matson, Driscoll & Damico LLP November 2008 - April 2009
The Ritz-Carlton Club April 2008 - December 2008
KSCU Local Radio, Santa Clara University June 2007 - June 2008
Economic Development Alliance October 2006 - December 2006
Skills
Accounting, Analysis, Financial Analysis, Internal Controls, Forensic Accounting, Research, Business Valuation, Microsoft Excel, Forecasting, Fraud, Litigation Support, PowerPoint, Microsoft Office, Internal Audit
Education
Santa Clara University 2004 — 2008
BS, Economics
Imperial College London 2006 — 2006
Economics
Turf Addict April 2015 - Present
Four Seasons Hotels and Resorts June 2014 - Present
International Golf Course Equipment Managers Association January 2013 - April 2015
Four Seasons Resort and Club Dallas at Las Colinas June 2012 - June 2014
WOGL 2008 - December 2012
The Ritz-Carlton Club March 2005 - June 2012
International Golf Course Equipment Managers Association January 2010 - September 2011
IGCEMA 2006 - 2008
Hawks Ridge Golf Club 2003 - 2005
Olde Florida Golf Club 2002 - 2003
Skills
Public Speaking, Writing, HTML, Troubleshooting, Hydraulics, Electrical, Problem Solving, Microsoft Office, Inventory Management, Strategic Planning, Negotiation, Budgets, Leadership, Management, Turf, Marketing, Customer Service, Product Development, Project Planning, Golf Courses, Sales, Online Marketing, Event Management, Sports, Process Scheduler, Social Networking, Supervisory Skills, Team Building, Networking, Marketing Strategy, Contract Negotiation, Event Planning, Coaching, Advertising, Public Relations, Social Media Marketing, Electricians, Business Planning, New Business Development, Hospitality, Team Leadership, Golf, Microsoft Excel, Purchasing, Tournaments, Operations Management, Microsoft Word, Resorts, Sports Marketing, Golf Course Management
Education
Florida Gateway College 1998 — 1999
AS, Turf Equipment Management
Suwannee High School 1992 — 1996
Diploma, Academic
Slifer Smith & Frampton Real Estate September 2004 - Present
The Ritz-Carlton Club June 2001 - September 2004
Marriott Vacation Club International March 1992 - June 2001
Skills
Broad Market Knowledge, Exceptional..., Detailed Transaction..., Valuable Vail Valley..., The Highest Level of..., Vail, Real Estate, Single Family Homes, Investment Properties, Luxury, Real Estate Transactions, Sales, Personal Services, Vacation Homes, Sellers
Education
Iowa State University 1978 — 1982
BA, English
The Ritz-Carlton Club January 2008 - Present
Ritz Carlton Resort Saint Thomas United States Virgin Island June 2006 - December 2007
Ritz Carlton Residences Saint Thomas United States Virgin Islands November 2004 - June 2006
The Ritz-Carlton Jamaica December 2003 - November 2004
Ritz Carlton Rosehall May 2000 - December 2003
Ritz Carlton Double Bay Sydney Australia May 1998 - April 2000
Harrahs Sky City May 1997 - December 1997
Harrahs Sky City January 1996 - May 1997
Beef On The Beach Deli/Butchery October 1991 - December 1995
Sheraton Hotel and Towers Auckland New Zealand July 1987 - June 1991
Skills
Pre-opening, Resorts, Hotel Management, Hospitality Management, Hospitality Industry, Front Office, Hotels, Lodging, Micros, Opera, Hospitality, Banquets, Food & Beverage, Restaurants
Education
Cornell University 1990 — 1990
School Of Hotel Administration
Kings College Auckland New Zealand 1973 — 1976
School Certificate 4 Subjects, Education
The Ritz-Carlton Club October 2008 - Present
Education
California State University-Chico 2001 — 2005
Merrick Bank Law ClerkLaw Offices of Paul J. BarbaFebruary 1998 - May 1999
The Ritz-Carlton Club 1989 - 1999
Skills
Banking, Employee Relations, Legal Compliance, Employment Law, Process Improvement, Contract Negotiation, HR Consulting, Strategic HR, Workforce Planning, HR Transformation, Performance Management, Talent Acquisition, Finance, Risk Management, Employee Engagement, Leadership Development, Marketing, Mergers & Acquisitions, Employee Benefits, Talent Management, Customer Service, Applicant Tracking..., FLSA, Team Building, Management, Succession Planning, Microsoft Excel, Affirmative Action, HR Policies, Personnel Management, Vendor Management, Deferred Compensation, Onboarding, Credit, Pension Schemes, Negotiation, Job Descriptions, Workplace Investigation, Training, Labor Relations, Employee Handbooks, Recruiting, Coaching, Human Resources, Organizational Design, Organizational..., Compliance Training, Workers Compensation, SPHR, Leadership
Education
Chapman University, School of Law 1995 — 1998
JD, Law
Chapman University
BA, Legal Studies
American Resort Specialty Services LLC March 2010 - Present
The Ritz-Carlton Club June 2007 - December 2009
Marriott Vacation Club International June 2000 - June 2007
Sunterra October 1993 - June 1997
Skills
Timeshare, Resorts, Fractional Ownership, Hospitality Industry, Revenue Analysis, Direct Marketing, Marketing Strategy, Leisure, Pre-opening, Event Planning, Strategic Partnerships, Yield Management, Sales, Team Building, Forecasting, Lead Generation, New Business Development, Sales Management, Budgets, Food & Beverage, Strategic Planning, Online Marketing, E-commerce, Trade Shows, Hotel Management, Contract Negotiation, Account Management, Marketing, Online Advertising, Marketing Management, Leadership, Sales Process, Competitive Analysis, Selling, Market Planning, Training, Management, Customer Satisfaction, Start-ups, Direct Sales, Business Planning, Email Marketing, Business Development, Social Media Marketing, Negotiation
Education
Cornell University 1970 — 1972
BS, Business Management
ConferenceDirect March 2009 - Present
The Ritz-Carlton Club November 2007 - January 2009
Ritz-Carlton Club Corporate Office November 2007 - January 2009
Marriott International September 1985 - January 2009
Marriott International 1998 - 2009
Marriott Vacation Club International April 2006 - May 2007
Marriott Vacation Club International Corporate Office April 2006 - May 2007
Marriott Vacation Club International December 2001 - April 2006
Marriott Vacation Club December 2001 - April 2006
Marriott Vacation Club International February 1998 - December 2001
Skills
Leadership, Event Management, Strategy, Meeting Planning, Resorts, Negotiation, Hotels, Sales, Hospitality Industry, Hospitality Management, Management, Sales Process, Selling, Social Media Marketing, Event Planning, Building Relationships, Food & Beverage, Partnerships, Catering, Trade Shows, Hospitality, Marketing
Education
Penn State University 1983 — 1985
Associate, Food and Hospitality
Energy Center, Inc. October 2009 - Present
Luxury on Lovers November 2008 - March 2015
Beltline Health and Medical Center November 2008 - January 2010
Energy Center, Inc. August 2009 - October 2009
Energy Center, Inc. May 1990 - March 2009
The Ritz-Carlton Club July 1993 - July 1997
Skills
Stress, Past Life Regression, Tendonitis, Stress Management, Bodywork, Healing, Headaches, Acupuncture, Wellness, Pain Management, Meditation, Therapeutic Massage, Deep Tissue Massage, Traditional Chinese..., Treatment, Therapists
Education
Midwest College of Oriental Medicine 2004 — 2008
Bachelors and Masters, Science in Nutrition and Science in Oriental Medicine
Northwestern University 1977 — 1981
Bachelor, Music Education
Tanton and Co, LLP November 2014 - Present
The Ritz-Carlton Club October 2008 - November 2014
Herman Yiu, CPA, PLLC October 2012 - April 2013
The Spa at Mandarin Oriental January 2007 - October 2007
Skills
Tax Preparation, Accounting, Projection, Customer Experience, Chinese culture, Travel, Cultural Diversity, Socio-economic, Customer Service, Hotels, Hospitality Management, Hotel Management, Budgets, Hospitality Industry, spa management
Education
City University of New York-Hunter College 2010 — 2012
BS, Accounting
City University of New York-Hunter College 2007 — 2008
BA, Sociology
Swedish Institute College 2001 — 2002
massage therapy
St. Regis Hotel December 2008 - Present
Brazilian Court Hotel & Beach Club October 2007 - November 2008
PGA National Resort & Spa January 2007 - November 2008
The Ritz-Carlton Club February 2002 - January 2007
Education
Missouri State University 1990 — 1993
Finance
Marriott Vacation Club International January 2008 - April 2013
Marriott Vacation Club International July 2006 - December 2007
The Ritz-Carlton Club August 2005 - June 2006
The Ritz-Carlton Club September 2003 - August 2005
Marriott International April 2003 - September 2003
Marriott International April 2000 - April 2003
Skills
Leadership, Management, Budgets, Event Management, Front Office, Customer Service, Catering, Process Scheduler, Employee Training, Time Management, Analysis, Hospitality Management
Education
Oklahoma State University 1997 — 1999
BA, Hotel/Restaurant Administrations
Northwestern Mutual March 2009 - Present
The Ritz-Carlton Club July 2007 - March 2009
Mammoth Realty Group August 2005 - May 2007
Principia College June 2004 - June 2005
Skills
Marketing, Public Speaking, Sales, Media Relations, Event Planning, Coaching, Social Media, Event Management, Social Networking, Fundraising, Leadership, Recruiting, Social Media Marketing, Strategic Planning, Team Building, Training, Career Counseling, Time Management
Education
United States Sports Academy 2004 — 2005
MSS, Sports Management
Principia College 2000 — 2004
BA, Business Administration
Ashland High School 1996 — 2000
University of Central Florida August 2011 - Present
Marriott Vacations Worldwide December 2009 - July 2011
University of Central Florida January 2005 - December 2010
The Ritz-Carlton Club June 2008 - December 2009
Marriott Vacation Club International December 2002 - June 2008
Marriott Vacation Club International December 2002 - June 2008
Marriott Vacation Club International April 2000 - November 2002
Florida Metropolitan University January 1999 - January 2002
Sunterra Resorts Corporation October 1996 - May 2000
MarriottVacation Club International July 1993 - October 1996
Skills
Revenue Management, Vacation Ownership, Conjoint Analysis, Marketing, Pricing, Sales, Public Speaking, Market Planning, Inventory Management, Business Development, Product Development, Real Estate, Research, Consumer Behaviour, Management, Hospitality, Marketing Strategy, Timeshare, Leadership, Social Media Marketing, Hotels, Revenue Analysis, Hospitality Management, Budgets, Customer Satisfaction, Strategic Partnerships, Hospitality Industry, Event Management, Customer Service, Team Building, Strategy, University Teaching, Food & Beverage, Strategic Planning, Tourism, Training, Cross-functional Team..., Market Research, Forecasting, Resorts, Hotel Management, Event Planning, Competitive Analysis, Pricing Strategy, Teaching
Education
University of Central Florida 2008 — 2011
Ph.D, Hospitality Management
Thunderbird School of Global Management 1986 — 1987
MBA, International Business; Marketing; Latin American Culture
John Brown University
B.S, Business; Business Administration
ZHS
Healing Foundations December 2010 - Present
Body Endeavors November 2003 - December 2012
Christy Care 2003 - December 2012
The Ritz-Carlton Club September 2004 - April 2011
The Peninsula Chicago 2004 - 2009
Holmes Place 2004 - 2005
Skills
Acupuncture, Oriental Medicine, Pilates, Nutrition, Healing, Teaching, Wellness, Fitness, Yoga, Holistic Health, Sports Injuries, Wellness Coaching, Lifestyle, Wellbeing, Bodywork, Stress, Public Speaking, Nutritional Counseling, Alternative Medicine, Back Pain, Energy Healing, Traditional Chinese..., Aromatherapy, Treatment, Chronic Pain, Pain Management
Education
Chinese Academy of Chinese Medical Sciences (Beijing) 2007 — 2007
Certificate, Advanced Class of Acupuncture
Midwest College of Oriental Medicine 2004 — 2007
MSOM, BS, Oriental Medicine and Nutrition
DePaul University 2001 — 2004
B.A., Public Policy with concentration in Urban Studies
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2013 - November 2014
The Ritz-Carlton Hotel Company LLC December 2010 - May 2013
The Ritz-Carlton Club January 2010 - December 2010
Disney College Program August 2008 - January 2010
Old Edwards Inn and Spa May 2009 - July 2009
Florida State University August 2008 - May 2009
Disney's Caribbean Beach Resort January 2008 - July 2008
FSU's Visitor Center November 2006 - December 2007
Skills
Resorts, Hotels, Hospitality Management, Training, Front Office, Forecasting, Schedules, Public Speaking, Guest Service Management, Leadership, Tourism
Education
Florida State University - College of Business 2006 — 2009
Bachelor of Science, Hospitality
Ian Scott Mullin - Independent Real Estate 2011 - Present
Hyatt Grand Aspen 2010 - 2011
Club Exchnge, LLC. 2009 - 2010
The Ritz-Carlton Club 2008 - 2009
Four Seasons Residence Club / Playground Destination Properties 2006 - 2008
The Ritz Carlton Club 2004 - 2006
Skills
Sales, Project Management, Real Estate, Luxury, CRM, Selling, Management, Leadership, Real Estate Transactions, Investment Properties, Marketing, Contract Negotiation
Education
The Australian National University 1999 — 2001
MA, Philosophy
Skidmore College 1989 — 1993
BA, Literature
Four Seasons Resort and Spa Dallas at Las Colinas May 2014 - Present
The Ritz-Carlton Club February 2011 - May 2014
The Oaks Club February 2010 - February 2011
The Ritz-Carlton Club June 2008 - February 2010
Skills
Hospitality, Resorts, Hospitality Industry, Hotels, Food & Beverage, Golf
Education
The Golf Academy of America 2001 — 2003
Associate
Illinois State University 1995 — 1999
The Residences at The Ritz-Carlton -The Arden Group January 2013 - Present
The Ritz-Carlton Club 2000 - 2012
Marriott Vacation Club International 1997 - 2000
RBC Enterprises Inc. 1993 - 1997
Dunes Marketing Group 1980 - 1992
Skills
Strong Advocate of..., Mixed-Use Properties, Sales Strategy, Master Planned Luxury..., Affluent Customers, Brand Awareness, Lead Management, Marketing, Hands-on leader, Recruiting, Competitive Analysis, Competitive Intelligence, Sales Presentations, Sales Process..., Sales Support Tools, Brand Equity, Whole Ownership Products, Fractional Ownership, Emphasize Lifestyle..., Role-play Training, Tour Sequence, One-to-one Relationship..., Account Management..., Presentation Coaching, Product Positioning, Strategic Planning, Product Development, Comprehensive Sales..., Sales Performance, Sales Center Design, Interpersonal..., Best Practices Advocate, Sales, Account Management, Marketing Strategy, Sales Process, Training, Luxury, Selling, Marketing Management, Hotels, Resorts, Leadership, Market Planning, New Business Development, Hospitality, Timeshare, Lead Generation, Strategic Partnerships, Brand Management
Education
Monmouth University
Bachelor of Science (BS), Business Administration and Management, General
St. Andrews Country Club March 2008 - Present
The Ritz-Carlton Club October 2007 - April 2008
The Tesoro Club - Ginn Development June 2004 - May 2006
Willoughby Golf Club May 2002 - June 2004
Mariner Sands Golf Club April 1990 - May 2002
Education
Florida State University - College of Business 1978 — 1982
BS, Accounting
Keyser Interiors, LLC September 2010 - Present
Inner Design November 2005 - August 2010
The Ritz-Carlton Club 2005 - 2005
University of Denver Sturm College of Law February 2003 - November 2004
St. Norbert College January 2002 - February 2003
International Engineering Consortium 1995 - 2001
Leo Burnett March 1992 - May 1995
Skills
Higher Education
Education
Northwestern University 1988 — 1992
Bachelor of Arts, English Literature and Creative Writing
The Ritz-Carlton Hotel Company L.L.C. February 2013 - Present
The Ritz-Carlton Hotel Company LLC September 2011 - February 2013
The Ritz-Carlton Club September 2010 - September 2011
Skills
Front Office, Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Pre-opening, Resorts, Rooms Division, MICROS
Education
Johnson & Wales University
Bachelor’s Degree, Hotel Management
The Ritz-Carlton Club Armor car guardDunbar ArmoredMarch 2001 - Present
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Resorts, Hotel Management, Pre-opening, Food & Beverage, Banquets, Revenue Analysis, Front Office, Restaurants, Catering, Micros, Rooms Division, Menu Development, Fine Dining, Yield Management, Tourism, Restaurant Management
Education
Palm Beach State College 1994 — 1996
Associate's degree, Computer Programming, Specific Applications