The Scooter Store
Industry: Company
DescriptionThe SCOOTER Store, Ltd. was a privately held provider of power mobility products, including power chairs and mobility scooters and related products and accessories, based in New Braunfels, Texas. The company served 48 U.S. states. Ceased operations: 2013 Headquarters: New Braunfels, Texas, United States Founded: 1991 Area served: United States of America Fate: Chapter 11, Title 11, United States Code Type of business: Privately held company
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The Scooter Store Employees
The Scooter Store 2001 - 2011
Skills
Customer Service, Sales, Microsoft Office, Management, Leadership, Sales Management, Microsoft Excel, Marketing, Product Development, Team Building, Healthcare, Marketing Strategy, Microsoft Word, Account Management, Training
Education
Everest Institute-San Antonio
Certification, Medical Assisting
Zachry Group September 2015 - Present
Success Leadership Consulting, LLC, Developing Leaders Who Make a Difference in the Lives of Others September 2013 - Present
Zachry Group January 2012 - September 2015
Right Management May 2011 - January 2012
The SCOOTER Store March 2009 - May 2011
PDI October 2002 - February 2009
United States Air Force 1981 - 2003
USAF, North Central Region, Minneapolis December 2000 - October 2002
the Air Force Academy January 1999 - December 2000
Joint Task Force May 1999 - August 1999
Skills
Leadership Development, 360 Feedback, Organizational..., Talent Management, Talent Assessment, Coaching, Human Capital Management, Psychology, Executive Assessment, Counseling, Executive Coaching, Performance Management, Organizational Change, Succession Planning, Executive Development, Change Management, Organizational..., MBTI, Organizational Design, Employee Engagement, Instructional Design, Team Building, Career Development, Workforce Planning, Employee Relations, Feedback, HR Strategy, Management Consulting, Strategic Planning, Onboarding, Emotional Intelligence, Conflict Resolution, Culture Change, Team Management, Public Speaking, Talent Development, Performance Improvement, Mentoring, Career Counseling, Interviewing, HR Consulting, Organizational..., Career Management, Conflict Management, Strategy Development, E-learning, Management Development, Personal Development, Large Group Facilitation, Action Learning
Education
University of Oregon 1994 — 1999
Ph.D, Counseling Psychology
Troy University 1985 — 1987
M.S, Counseling and Human Development
Angelo State University 1977 — 1981
B.A, Psychology
Birkman Assessments
CPP Certified
MBTI, FIRO, CPI, TKI, & Strong
Center for Creative Leadership
360 Degree Feedback Certification
Hogan Assessments
Management Research Group (MRG) Assessments
Personnel Decisions International (currently Korn Ferry)
Profilor: 360 Feedback and Coaching Certification
Records Consultants, Inc. July 2014 - Present
Conn's October 2012 - July 2014
The Scooter Store January 2009 - March 2012
Fry's Electronics June 2005 - August 2009
El Toro Mexican Restaraunt January 2002 - November 2004
Skills
Coaching, Strategic Planning, New Business Development, Public Speaking, Call Center, Selling, Team Leadership, Sales Presentations, Training, Sales Management, Hospitals, Salesforce.com, Microsoft Office, Operations Management, Management, Recruiting, Leadership, Strategy, Employee Training, Marketing Strategy, Inventory Management, Performance Management, Purchasing, Lead Generation, Forecasting, B2B, Marketing, Selling Skills, Call Centers, Cold Calling, Sales
Education
Brazosport College 1996 — 1997
San Jacinto College
ECS Team September 2014 - Present
Denver Software Solutions January 2008 - Present
Rightpoint May 2014 - September 2014
GoDaddy.com November 2012 - May 2014
GoDaddy.com November 2009 - November 2012
The Scooter Store October 2006 - September 2009
Statera Corporation 2009 - 2009
KCI Medical July 2005 - February 2006
Intel 1995 - 2004
Skills
Web Services, C#, ASP.NET, Microsoft SQL Server, jQuery, ASP.NET MVC, SharePoint, JavaScript, SOAP, LINQ, WCF, Information Technology, C++, Consulting, wordpress, Winforms, NHibernate, Tortoise CVS, Oracle SQL, Sitecore
Education
Brigham Young University 1992 — 1999
Master of Science (M.S.), Computer Science
Madison High School, San Antonio, TX 1987 — 1991
High School Diploma
Making Sense January 2002 - Present
COPsync, Inc. October 2011 - Present
The Scooter Store January 2006 - April 2009
Dell January 2007 - May 2007
Making Sense November 2002 - January 2006
Universidad CAECE March 2000 - March 2003
Gie SA March 1999 - November 2002
Skills
Enterprise Architecture, Research, Programming, Software Design, Algorithm Design, Logic Programming, Distributed Systems, Low Level Programming, Innovative Thinking, Software Project..., Security Engineering, Software Development, Security, Scrum, Testing, .NET, Web Services, Business Analysis, Agile Methodologies
Education
Universidad Centro de Altos Estudios en Ciencias Exactas 2000 — 2003
Colegio Nacional U. Illia 1992 — 1996
Bachelor, Computer Science
Recall December 2013 - Present
The SCOOTER Store January 2010 - October 2013
Target November 2007 - October 2009
OfficeMax September 2004 - May 2007
FedEx Express September 1999 - November 2003
FedEx Express May 1996 - August 1999
Skills
Inventory Management, Operations Management, Customer Service, Time Management, Organization, Compliance, Management, Key Performance..., Microsoft Office, Office Management, Warehousing, Process Improvement, Job Scheduling, Team-oriented, Leadership, Performance Management, Coaching, Vendor Relationships, Customer Satisfaction, Retail Category..., Logistics Management, Transportation..., Store Management, Loss Prevention
Education
University of Central Florida - College of Business Administration
Clarion University of Pennsylvania
The Scooter Store 1993 - 2013
Skills
Team Building, Sales Operations, Product Development, Medical Devices, Sales, Product Marketing, Account Management, Orthopedic, Process Improvement, Guitar, Product Launch, Technical Training, Medical Sales, Capital Equipment, Healthcare, Hospitals, Pharmaceutical Sales, Sales Process, Call Centers, Sales Management, Market Development, Cross-functional Team..., Cardiology, Sales Force Development, Customer Service, Managed Care, Strategic Planning, Product Management, Employee Training
Education
Coastal Bend College 1968 — 1970
No, Liberal Arts and Sciences/Liberal Studies
PayPal May 2011 - Present
The Scooter Store December 2010 - April 2011
Sears Holdings Corporation September 2010 - December 2010
Skills
User Experience, JavaScript, MySQL, CSS, PHP, SQL, Java, Linux, Web Analytics, SSRS, Web Applications, Microstrategy, Database Design, XHTML, Call Centers
Education
Bossier Parish Community College 1996 — 1997
General Studies
Stay at Home Mom June 2006 - Present
New Braunfels Presbyterian Kids Day Out August 2013 - May 2014
Walgreens August 2012 - January 2013
The Scooter Store August 2010 - October 2010
Hoity Toit Beer Joint June 2005 - May 2006
Huisache Grill June 2005 - October 2005
Seton Healthcare Family April 2003 - May 2005
Skills
Data Entry, Microsoft Word, Microsoft Office, Customer Service, Healthcare, Retail, Telephone Skills, Teaching, Organizational..., First Aid
Education
WGU Washington 2014 — 2017
Interdisciplinary Studies K-8, Elementary Education and Teaching
Austin Community College 2011 — 2012
Certificate, Pharmacy Technician/Assistant
Santa Barbara City College
CBE Companies March 2015 - Present
Not Just Shades of Gray August 2014 - Present
Time Warner Cable February 2013 - July 2014
The Scooter Store April 2011 - August 2012
Target November 2009 - April 2011
Kirkwood Manor December 2007 - February 2010
Skills
Customer Service, Technical Support, Troubleshooting, Call Centers, Process Improvement, Microsoft Excel, Team Leadership, Customer Satisfaction, Strategic Planning, Microsoft Office, Sales, Management, Software Documentation
Education
Argosy University 2015 — 2019
Business Administration
San Antonio College 2011 — 2016
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Aeromobility June 2013 - Present
The Scooter Store April 2007 - June 2013
Fox Transportation April 2005 - April 2007
Education
Cerritos College 2006 — 2008
Engineering
East Los Angeles College 2004 — 2006
Liberal Arts and Sciences/Liberal Studies
... August 2013 - Present
The Scooter Store March 2000 - March 2013
HD Supply January 2007 - January 2008
Bradfield Properties February 1998 - April 2000
Skills
Problem Solving, Customer Service, Customer Satisfaction, Customer Advocacy, Marketing, Telephone Skills, Quality Assurance, Inventory Management, Hiring, Vendor Management, Product Management, Management, Invoicing, Administrative..., Operations Management
Education
College of San Mateo 1978 — 1979
course work, Advertising
Skyline Jr College 1977 — 1978
course work, Advertising
Rush Enterprises, Inc June 2015 - Present
G&L Enterprises April 2014 - August 2014
Maalt Transport April 2013 - April 2014
The Scooter Store 2007 - 2012
Walmart January 2006 - November 2006
Skills
Dispatching, Hydraulic Fracturing, Oil & Gas Industry, Logistics, DOT Compliance, Sales Force Development, Data Entry, Telephone Skills, Long-term Customer..., Goal-oriented..., Dependable Team Player, Positive Personality, Exceeding Quotas, Exceed Sales Goals, Time Management, Highly motivated..., Copying, Filing, Fax, Insurance, Medical Devices, Medical Sales, Physician Relations, ICD-9, CPT, Medical Records, HIPAA, Medicare, Medical Terminology, Healthcare, Medical Billing, Managed Care, Medisoft, Confidentiality, Billing Process, Inventory Management, Microsoft Excel, Operations Management, Supervisory Skills, Supply Chain Management, Logistics Management, Contract Negotiation, Team Building, Strategic Planning, Management, Training, Microsoft Office
Education
San Antonio College 2012 — 2013
Career Point College, LVN
Career Point College 2006 — 2007
Medical Office Assistant/Specialist
Alamo Colleges January 2015 - 2015
Belk September 2013 - 2015
The Scooter Store April 2012 - April 2013
Judith Hackett, M.D, February 2011 - February 2012
Word In Season Ministries, Inc. March 2007 - November 2010
Freedom Realtors of Middle GA June 2006 - October 2010
Kohl's Department Stores June 2008 - March 2009
New Hope International March 2004 - January 2006
Cox Communications March 2003 - March 2004
Skills
Computer Proficiency, Software, Oracle HR, Application Support..., Kronos Timekeeping, Lotus Notes, Medical Records, SharePoint, Accounts Receivable, Accounts Payable, Office Equipment, Typing, Real Estate Transactions, Real Property
Education
Grand Canyon University 2014 — 2017
Bachelor of Science in Elementary Education and Special Education dual major, Elementary Education and Teaching, 4.0
Job Readiness Class 2013 — 2013
Job-Seeking/Changing Skills, 4.0
Fort Valley State University 2009 — 2010
Education / Special Education, 3.66
Middle Georgia Technical College 2004 — 2005
Early Childhood and Education, 4.0
Borough of Manhattan Community College 1980 — 1982
Liberal Arts and Sciences/Liberal Studies, 2.57
BD August 2013 - Present
The Scooter Store October 2007 - March 2013
Big 5 Sporting Goods July 2005 - January 2007
UPS July 2004 - June 2005
English Language Institute/China (ELIC) June 2000 - December 2000
Synergy Staffing January 2000 - May 2000
US Navy February 1994 - November 1999
Skills
Training
Education
California State University-San Bernardino 2002 — 2005
History
Chaffey College 2000 — 2002
Precision Gasket Company (PGC) May 2015 - Present
Precision Gasket Company (PGC) October 2011 - Present
Advocare September 2014 - Present
Brooklyn Park Tater Dazes May 2012 - Present
The Scooter Store May 2003 - July 2011
The Scooter Store September 2006 - November 2009
Skills
Military, Customer Service, Microsoft Office, Sales, Process Improvement, Cross-functional Team..., Team Building, Budgets, Operations Management, Team Leadership, Strategic Planning, Product Development
Education
Brown College 1993 — 1995
Broadcast Journalism
North Hennepin Community College 1990 — 1992
Associate of Arts (A.A.), General
Seacoast Brokers, LLC May 2012 - Present
Seacoast Insurance September 2010 - May 2012
BB&T Carswell Insurance Services November 2006 - October 2010
The Scooter Store June 2004 - October 2006
Rensselaer Co. Dept of Social Services May 1995 - June 2003
Skills
Insurance, Underwriting, Property & Casualty..., Training, Sales, Umbrella Insurance, Casualty, Marketing, Liability, Leadership, Brokers, Inland Marine, General Insurance, Casualty Insurance
Education
Assumption College 1990 — 1994
Bachelors
Springbrook High 1986 — 1990
HS Diploma
Brainlab Inc December 2011 - Present
The Scooter Store January 2009 - September 2010
Education
Barry University 2007 — 2009
BS, Health Services Administration
American Public University System July 2011 - July 2015
Brown Mackie College March 2014 - June 2015
Park University January 2000 - November 2014
Brown Mackie College September 2012 - March 2014
The SCOOTER Store April 2009 - July 2011
Washington Mutual Bank September 2008 - January 2009
WaMu October 2005 - January 2008
NJ Dept. of Labor February 2000 - May 2002
Skills
Training Course..., Strategic Planning..., Training Delivery, Leadership Development, E-Learning, Performance Consulting, Process Improvement, Blended Learning, Curriculum Development, Distance Learning, Selling Skills, Situational Leadership, ILT, TQM, Personal Coaching, Staff Development, Performance Management, Change Management, Leadership, Call Center, Personal Development, Instructional Design, Organizational..., Training, Team Building, Strategic Planning, Coaching, Management, Workshop Facilitation, Instructor-led Training, Career Counseling, Adult Education, Learning Management..., Resume Writing, Curriculum Design, Employee Relations, Learning Management, Public Speaking, Needs Analysis, Teaching, Personnel Management, Recruiting, Career Development, Call Centers, Sales
Education
Community College of the Air Force 1993 — 1997
A.A.S.
Bellevue University 1991 — 1996
M.A.
Southern New Hampshire University 1989 — 1993
Bachelor’s Degree
Dell May 2013 - Present
The Scooter Store May 2012 - March 2013
Trinity Millennium Group September 2011 - May 2012
Pearson June 2009 - November 2011
Harcourt Assessment October 2007 - June 2009
Tetco, Inc. May 2000 - October 2007
Ultrafryer Systems March 1997 - April 2000
Columbia Health Management, Inc March 1996 - March 1997
Northside Independent School District September 1995 - March 1996
New London, Inc February 1994 - August 1995
Skills
Microsoft SQL Server, Visual Studio, Agile Methodologies, C#, ASP.NET, Web Services, SQL, Software Development, Visual Basic, Scrum, .NET, SSIS, SQL Server, Java, TFS, jQuery, XML, ASP.NET MVC, Object Oriented Design, JavaScript, Integration, Perl, A+ Certified, T-SQL, FoxPro, Business Intelligence..., SOAP, WCF, SharePoint, Microsoft Certified..., REST, SSRS, OOP, Design Patterns, Database Design, IIS, Unit Testing, MVC, Oracle SQL, Accpac, MCSE, Programming, UML, WPF, LINQ, Software Design, Java Enterprise Edition, WinForms, TeamCity, Business Intelligence
Education
University of Phoenix 2004 — 2006
Masters of Science, Computer Information Systems, 3.8 GPA
American InterContinental University 2001 — 2004
Bachelor's Degree, Information Technology, 4.0 GPA
Marine Corps Institute 1981 — 1984
Certification
Smithson Valley HS 1976 — 1980
High school diploma
TAABS, Inc June 2013 - Present
The Scooter Store April 2011 - March 2013
Skyline Limousine March 2008 - September 2011
True Independence at Home July 2007 - January 2008
Bee Clutter-Free May 2005 - July 2007
Captivated Audiences Advertising, Inc May 2004 - May 2005
Skills
Sales, Customer Service, Marketing Communications, Public Relations, Public Speaking, Advertising, Organization, Direct Sales, Sales Presentations, Non-profit Leadership, Non-profit Volunteer, New Business Development, Human Resources, Payroll, Office Management, Medical Devices, Medicare, Insurance, Healthcare, Account Management, Interviews, Hiring, Cold Calling, Business Development, Customer Satisfaction, Editing, Event Planning, Fundraising, Leadership, Management, Marketing, Sales Management, Sales Process, Selling, Strategy, Team Leadership, Social Networking, Coaching, Negotiation, Strategic Planning, Customer Retention, Forecasting, Marketing Strategy, Product Development, Social Media
Education
Texas State University-San Marcos 2001 — 2004
BA, Mass Communication -- Public Relations
Freie Universität Berlin 2003 — 2003
German
Baylor University 1999 — 2001
The Scooter Store September 2010 - Present
The Scooter Store 2010 - 2013
Education
Texas State University-San Marcos 2006 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Austin Community College 2003 — 2006
Helicopter Tours of Texas January 2014 - Present
The Scooter Store April 2010 - March 2013
MCFTB April 2008 - March 2010
Skills
Graphic Design
Education
Art Institute of Pittsburgh 2006 — 2012
NBHS
TWU Lasso August 2011 - May 2013
The Scooter Store October 2009 - August 2012
Summit DME October 2008 - June 2009
Skills
Image Editing, Photography, Photojournalism, Photos, Digital Photography, basic HTML, Web Editing, Photo Editor, Adobe Creative Suite, Publications
Education
Texas Woman's University 2010 — 2013
Bachelor of Arts (B.A.), Art History
Austin Community College 2000 — 2003
Associate of Arts (A.A.), General Studies in Liberal Arts
Department of State September 2011 - Present
The Scooter Store 2008 - 2011
U.S. Army 2003 - 2008
Skills
Business Development, Project Management, SharePoint, Team Leadership, SEO, Sales Management, Microsoft SQL Server, Web Development, HTML, CRM, Account Management, Windows Server, JavaScript, CSS, Google Adwords, Database Design, Business Analysis, Analytics, Sales, Management, Website Development, Social Media, WordPress, E-commerce, Google Analytics, Digital Marketing, System Administration, Information Security, CMS, Business Strategy, IT Management, Security, Program Management, Marketing, Marketing Strategy, Team Building
Education
Bellevue University 2009 — 2011
Master of Science, Management of Information Systems
Columbia Southern University 2005 — 2009
Bachelor of Science, Information Technology
Dimensional Fund Advisors August 2014 - Present
Hellas Construction, Inc. March 2013 - August 2014
The Scooter Store July 2012 - March 2013
Austin Country Club December 2008 - February 2011
The Retreat at Balcones Springs September 2007 - December 2009
Springbox 2005 - 2007
Optimum Health Institute of Austin February 2001 - July 2004
Skills
Outlook, Event Planning, Corporate Events, Social Media
Education
QC School of Planning 2009 — 2011
Event & Wedding Planning, Event Industry
Austin Community College 2002 — 2003
American Seating & Mobility January 2014 - March 2015
The Scooter Store May 2012 - October 2013
P.L. Borgardt & Assoc. July 2007 - August 2011
Creative Music Co., Inc. May 1996 - June 2005
Creative Computer Center July 2000 - March 2005
Intype Corporation October 1997 - June 1999
Skills
New Media, Strategy, Marketing, Training, Management, Team Building, Inventory Management, Sales, Budgets, Business Development, Customer Service, Software Documentation, CRM, Process Scheduler, Employee Training, Human Resources, Marketing Strategy, Social Media, Social Networking, Photography, Public Relations, Photoshop, Advertising, E-commerce, Podcasting, Social Media Marketing, Online Marketing, Video Editing, Online Advertising, Marketing Communications, Team Leadership
Education
California State University, Fresno 1986 — 1994
B.A., Mass Communications: Journalism
California State Exemptee
National Registry of Rehabilitation Technology Suppliers
RRTS
Local October 2013 - Present
The Scooter Store September 2010 - Present
The Scooter Store September 2007 - September 2010
The Scooter Store June 2006 - September 2007
The Scooter Store September 2003 - June 2006
Canyon Lake Water Supply Company May 2003 - September 2003
WorldCom December 1999 - May 2002
Mississippi Baptist Medical Center January 1994 - January 2002
Opelousas General Health System June 1992 - December 1993
Lafayette General Medical Center October 1989 - June 1992
Skills
Medical Equipment, Healthcare, HIPAA, Sales Operations, Software Documentation, Process Improvement, Sales Process, Customer Service, Medical Devices, Account Management, Goal Oriented, Durable Medical..., Sales, Team Building, Sales Management, Marketing, Customer Satisfaction, Hospitals, Time Management, Management, Sales Force Development, Medical Sales, Training, Cold Calling, Orthopedic, Selling, Sales Presentations, Direct Sales, Team Leadership
Education
Hinds Community College 1998 — 1999
1998, Desktop Publishing
Acadiana Technical College 1986 — 1988
Data Processing, Data Processing
Institute of Cosmetology in Lafayette, LA 1978 — 1979
Cosmetologist, Cosmetology/Cosmetologist, General
Opelousas Catholic High School 1974 — 1978
Opelousas Catholic, High School/Secondary Diplomas and Certificates
The Scooter Store June 2007 - April 2013
Community Emergency Response Team March 2009 - March 2013
Office of Emergency Management November 2007 - September 2011
American Red Cross July 2004 - January 2007
United States Air Force June 1997 - February 2001
USSTRATCOM April 1994 - June 1997
United States Air Force February 1991 - June 1994
United States Air Force February 1990 - February 1991
United States Air Force June 1986 - February 1990
Skills
Emergency Management, Exercise Design, Instructor-led Training, Test Writing, Writing learning..., Designing Learning, Microsoft Office, Powered Mobility..., Amature Radio..., Emergency Procedures, Emergency Planning, Training, Team Building, Time Management, Project Planning, Management, Security, Emergency Services, Logistics, Military, Disaster Recovery, Policy, Public Safety, Disaster Response, Government, First Responder, Air Force, Security Clearance, Risk Assessment, Hazardous Materials, Homeland Security, Contingency Planning, Organizational..., Crisis Management, Exercises, Incident Command, Cpr Certified, Command, Leadership, Supervisory Skills
Education
Charter Oak State College 2003 — 2007
Bachelor of Science (BS), Public Safety Administration
Community College of the Air Force
Associate of Science (A.S.), Instructor of Technology and Military Science
Community College of the Air Force
Associate of Science (A.S.), Information Systems Technology
Trident Precision Manufacturing 2013 - Present
The Scooter Store 2008 - 2013
North Star Supply Co. April 2006 - April 2008
Irr / Jordan Supply Centers, Inc. April 2002 - April 2006
Skills
Supply Chain Management, Inventory Management, Customer Service, Building Relationships, Job Scheduling, Routing, Wholesale Purchasing, Credit Analysis, Vendor Relationships, Market Research, Operational Risk, Sales Management
Education
Oregon State University 2013 — 2015
Bachelor's degree, Economics
University of Pittsburgh 2010 — 2010
Certificate, Emerging Leaders
Everest Institute-Rochester 2000 — 2002
Associate of Science (A.S.), Business Administration, Management and Operations
Quintiles October 2014 - Present
Westglen G.I. Consultants February 2014 - October 2014
Cardiovascular Imaging Technologies, Inc. October 2012 - February 2014
Saint Luke's Health System November 2011 - October 2012
Otto Bock Orthopedic Services May 2011 - November 2011
The Scooter Store July 2007 - October 2010
Via Christi Cardiac and Pulmonary Rehabiliation October 2006 - July 2007
Skills
Hospitals, Healthcare, Orthopedic, Clinical Research, Healthcare Management, Cpr Certified, HIPAA, Medical Terminology, Customer Service, Training, Rehabilitation, Outlook, Cardiology, Process Improvement, Data Analysis, Team Building, Leadership, Medical Devices, Research, Medical Sales, Telemetry, Exercise Physiology, Stress Testing, Nuclear Medicine, Health Education, Medical Exercise, Exercise Equipment, EKG, Exercise Prescription, Fitness, Wellness, Weight Training, Patient Education, EHR, Clinical Trials, GCP, Oncology
Education
Fort Hays State University 2005 — 2006
Master of Science, Health & Human Performance
Baker University 2000 — 2002
Bachelor of Science, Physical Education & Health
Barton County Community College 1998 — 2000
Associate of Science (A.S.), Health and Physical Education/Fitness
CFBS, Inc. May 2012 - Present
Alliance Seating and Mobility/The SCOOTER Store April 2007 - May 2012
The SCOOTER Store May 2005 - April 2007
Park Seed Company February 2002 - May 2006
Salience Associates March 1999 - February 2002
MCI Telecommunications December 1995 - March 1999
MCI Telecommunications August 1994 - December 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML
Education
Belmont Abbey College 1989 — 1994
Bachelor's degree, Sports Management
Publicis Touchpoint Solutions September 2014 - Present
Publicis Touchpoint Solutions October 2012 - October 2014
Helzberg Diamonds November 2005 - December 2012
Peace Corps January 2011 - October 2011
The Scooter Store May 2005 - November 2005
Helzberg Diamonds February 2003 - May 2005
Skills
Sales Management, Management, Sales Training, Client Relations Skills, Group Leadership, Hands-on Training, Retail Sales, Staff Development, Communication Skills, Teamwork, Cross-functional Team..., 10 Key, Visual Merchandising, Selling Skills, Loss Prevention, Retail, Store Management, Sales Operations, Profit, Customer Service, Inventory Control, Inventory Management, Coaching, Team Building, Budgets, Employee Relations, Operations Management, Performance Management, Team Leadership, Customer Satisfaction, Hiring, Interviews, Leadership, Merchandising, Sales
Education
Avila University 2001 — 2005
Bachelor of Science (B.S.), Psychology, 3.8
Harland Clarke May 2014 - Present
Merle Norman and Day Spa March 1991 - Present
The Scooter Store April 2011 - December 2012
The Scooter Store March 2009 - April 2011
Mercer University November 2004 - December 2008
Skills
Call Center, Customer Satisfaction, Order Management, Customer Service, 10 Key, Customer Support, Customer Retention, Technical Support, Outlook, Process Improvement, Troubleshooting, Photoshop, Advocacy, Team Building, Call Centers, Training, Microsoft Excel, Management, Direct Sales, Customer Experience, Sales, Leadership, Team Leadership, Sales Operations, Account Management, Quality Assurance, CRM
Education
Art Institute of Pittsburgh 2007 — 2009
Digital Design Diploma, Prepress/Desktop Publishing and Digital Imaging Design
The Scooter Store July 2012 - January 2013
CHI-LLC July 2011 - May 2012
The Scooter Store March 2008 - July 2011
Kent School District October 1997 - March 2008
Skills
Account Management, Closing Business, Top Producer, Territory Management, Territory Development, Building Relationships, Business Development, Long-term Customer..., Sales Operations, New Business Development, Sales Force Development, Sales, Management, Marketing Strategy, Direct Sales
Education
British Columbia Institute of Technology 1976 — 1978
Bachelor's degree, Business Administration and Management, General
The University of Texas at San Antonio Receptionist/Human ResourcesTetco, IncMay 2008 - August 2011
The Scooter Store May 2002 - August 2005
Continental Airlines May 1998 - June 2004
Skills
Customer Service, Teaching, Teamwork, Publications, Photoshop, Newsletters, Microsoft Office, PE
Education
The University of Texas at San Antonio 2009 — 2012
B.S, Kinesiology
Angelo State University 1990 — 1992
The Scooter Store January 2011 - Present
Drez Computer Sales and Service April 2009 - Present
Skills
Medical Devices, Process Improvement, Sales Management, Strategic Planning, Customer Service
Education
Ashford University 2011 — 2013
Associates, Elementary Education
Appleton West Highschool 1999 — 2003
Diploma, All required Courses, 3.5
BarrNone Antiquities August 2014 - Present
Seguin ISD August 2013 - June 2014
The Scooter Store March 2012 - April 2013
CHRISTUS Health January 2011 - March 2012
Gruene Mansion Inn September 2010 - January 2011
Trainer.Tracy February 2008 - September 2010
Anytime Fitness August 2007 - February 2008
Spectrum Health Clubs March 2007 - July 2007
Dr. Elmer O Fisher DDS April 1990 - December 1990
Skills
Data Entry, Microsoft Excel, Professional..., Sales, Invoicing, Office Management, Customer Service, Microsoft Word, Filing, Receptionist Duties, Leadership, Time Management, Strategic Planning, Employee Relations, Organizational..., Coaching, Microsoft Office, Sales Presentations, Business Development, Public Speaking, EMD, QuickBooks
Education
Ashford University 2013 — 2015
Bachelor of Arts (B.A.), Health and Wellness
Thomas Nelson Community College 1989 — 1990
Environmental Science
Tabb High School 1987 — 1989
High School Diploma Academic Excellence
Castletop Capital August 2006 - Present
Texas Capital Partners 2006 - 2006
Nanocoolers 2004 - 2006
The Scooter Store 2002 - 2004
The Scooter Store 2002 - 2002
J Addisons Salon 1999 - 2002
Skills
QuickBooks, Travel Management, Microsoft Office, Executive..., Accounts Payable, Account Management, Distribution Center..., Bank Reconciliation, Recruiting, Notary Public, Expense Control, Shipping/receiving, Calendar Planning, Event Planning, Data Entry, Supply Ordering, Online Research, Administrative..., Friendly Personality, Always Punctual, Bookkeeping, Cash Receipts, Flexibility, Maintenance Management, Customer Satisfaction, Sales, Confidentiality, Customer Service, Social Media Marketing, Social Media, Management, Payroll
Education
Texas State University
BS, Psychology
Austin Community College 2014 — 2014
Continuing Education, Accounting Technology/Technician and Bookkeeping
Hospice Compassus September 2014 - Present
Kenneth Rozenberg - Centers for Specialty Care Group February 2013 - Present
Broadway Healthcare May 2011 - January 2013
Harrah's Entertainment April 2010 - April 2011
Borgata Hotel Casino & Spa September 2008 - April 2010
The Scooter Store October 2007 - May 2008
KWTX-TV January 2007 - May 2007
City Lights Television September 2006 - December 2006
Skills
Marketing, Marketing Communications, Marketing Strategy, Broadcast, Publicity, Management, Interviews, Social Media, Public Relations, Social Media Marketing, Advertising, Social Networking, Microsoft Office, Customer Service, PowerPoint
Education
Baylor University 2003 — 2007
B.A, Communications
State of Oregon : Oregon health Authority August 2014 - Present
Black Rock Rangers May 2008 - Present
State of Oregon January 2014 - August 2014
The Scooter Store January 2012 - March 2013
Columbia Community Mental Health February 2008 - February 2010
Health Net of Oregon September 2006 - February 2008
Wells Fargo Bank March 2002 - August 2006
Skills
Psychology, Fundraising, HIPAA, Financial Analysis, SPSS, PowerPoint, Outlook, Customer Service, Insurance, Microsoft Office, Healthcare, Health Insurance, Time Management, Mental Health, Microsoft Word, Microsoft Excel, Training, Management, Access, Data Entry, Social Media, Non-profits, Public Speaking, Teamwork, Community Outreach, Team Leadership, Teaching, Report Writing, Statistics, Logistics, Leadership, Leadership Development, Cooking, baking, Paper Craft, sewing, Quilting, Comparison Shopping, Design logos, Nonprofits
Education
Capella & UT Austin 2010 — 2013
PhD, Psychology
Capella University 2006 — 2009
Masters, Psychology
Portland State University 2001 — 2004
Bachelors, Psychology
Clatskanie High School 1997 — 2000
Quitman ISD June 2012 - July 2015
Site Architects February 2009 - June 2011
Lucifer Lighting Compnay April 2007 - September 2008
Lucifer Lighting Company 2007 - 2008
The Scooter Store September 2005 - April 2007
Skills
Coaching, Customer Service, Microsoft Office, Sales
Education
Baylor University - Hankamer School of Business 1983 — 1987
BBA, Entrepreneurship/ Real Estate
Mobility Freedom, Inc June 2013 - Present
The Scooter Store July 2010 - July 2011
Pressed 4 Business 2000 - 2011
Johnson Controls April 1998 - June 2000
US Navy June 1988 - May 1992
Skills
Customer Service, Team Building, Management, Sales, Sales Management, Entrepreneurship, Leadership, Commercial Aviation, Marketing Strategy, Direct Sales, Sales Operations, Marketing, Aviation, Operations Management, Aircraft, Customer Retention, Medical Devices, Strategic Planning, Commercial Privileges, First Class Medical, Wheelchairs, Small Business Marketing, Single Engine Land, Cessna, Account Management, Long Term Relationship..., Mentoring Of Staff, Hiring Employees, Commercial Pilot, Instrument Rated Pilot, FCC License, Buying a Business, New Hire Training, Store Operations, Automotive, Solution Selling, Up-selling, International Sales
Education
Aerosim Flight Academy 2012 — 2013
Commercial Pilot License, Airline/Commercial/Professional Pilot and Flight Crew
Embry Riddle Aeronautical University-Worldwide
Southeast Frozen Foods May 2013 - Present
The Scooter Store March 2009 - May 2013
Brown Distributing Company March 2007 - December 2008
SUPERVALU August 2006 - February 2007
UPS February 1990 - May 2006
Skills
Purchasing, Operations Management, Logistics, Inventory Management, Process Improvement, Distribution Center..., Forecasting, Sales, Program Management, Training, Budgets, Customer Service, Leadership, Warehousing, Materials Management, Supply Chain, Recruiting, Warehouse Management, Process Scheduler, Management, Hiring, Team Building
Education
Averett University 1999 — 2001
Bachelor's degree, Business Administration, Management and Operations
@Business Inc. - Contingent Worker at Southern California Edison January 2014 - July 2014
Scooter Store March 2013 - September 2013
The Scooter Store April 2011 - March 2013
Scooter Store September 2010 - April 2011
Bordner Engineering July 2009 - April 2011
Ontario Mills Mall September 2006 - July 2009
City of Rancho Cucamonga March 2005 - September 2006
Target Corporation July 2003 - May 2005
Eastern Washington University January 2003 - March 2004
Skills
Microsoft Windows 7, Windows Vista, XP, Apple Lion, Snow Leopard, Linux, SQL, Visual Basic, Oracle SQL, Visual C++, Microsoft Office, Microsoft SQL Server, Lotus Notes, IEX Total View, Runzheimer Logistics..., V-Frameworks, LiveMeeting, Net-meeting, Visio, Data Entry, Data Analysis, Network Administration, Webmaster Services, Customer Service, Leadership, Access, Windows 7, Management, Process Improvement, Windows XP, Budgets, Microsoft Excel, Live Meeting, Project Management, Statistics, Team Leadership, Sales, Team Building
Education
California Baptist University 2005 — 2008
Master, Business Administration
Easter Washington University 1999 — 2004
Bachelor of Arts, Business Administration; Management Information System Emphasis
Eastern Washington University 1999 — 2004
Bachelor of Arts (B.A.), Management Information Systems, General
Wittigs Office Interiors May 2015 - Present
Mission Restaurant Supply November 2013 - July 2014
The Scooter Store November 2009 - March 2013
HD Supply August 2007 - November 2009
Applebee’s August 2004 - August 2007
Wings ‘N More April 2002 - August 2004
Logan’s Roadhouse March 2001 - April 2002
Skills
Sales Management, Account Management, Team Building, Sales, Customer Service, New Business Development, Sales Process, Strategic Planning, Forecasting, Product Management, Process Improvement, Product Development, Coaching, Customer Satisfaction, Direct Sales, Sales Operations, Training, Management, Team Leadership, Call Centers, Client Relations Skills, Cold Calling, Inventory Management, Selling, Leadership, Time Management, Human Resources, Budgets, Vendor Management, Marketing, Customer Retention, Payroll, Interviews, CRM, Salesforce.com, Insurance, Hiring, Sales Presentations, Cross-functional Team..., Operations Management, Sales Force Development, Strategy, Employee Training, Recruiting, Business Development
Education
Brookhaven Community College 1995 — 1997
Basics, Sophmore
The Colony High School 1991 — 1995
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, Graduated
The Scooter Store CounselorLaurel Ridge Treatment Center2011 - Present
Education
Capella University 2013 — 2015
Master's degree, Counseling Psychology
University of Phoenix
Bachelor's degree, Counseling Psychology
Fidelity National Financial May 2010 - Present
The Scooter Store February 2009 - April 2010
LandAmerica Financial Group December 2003 - November 2008
Self-employed 1999 - 2003
Spherion September 1996 - October 1999
Barry University 1994 - 1996
Skills
Instructional Design, Project Management, Hands-on Training, Technical Writing, E-Learning, Instructor-led Training, Performance Consulting, Blended Learning, Needs Analysis, Process Improvement, Training, Leadership Development, Performance Management, Staff Development, Training Delivery, Curriculum Design, Performance Improvement, Employee Training, SharePoint, Leadership, Technical Training
Education
Barry University 1995 — 1997
MS, Training & Development
Barry University 1990 — 1994
BS, Accounting
Salwa C. Lanford December 2003 - Present
The Scooter Store September 2002 - December 2003
Prime Time Newspapers January 1999 - September 2002
Skills
Copy Editing, Journalism, Web Content, Editing, Copywriting, Newsletters, Speech Writing, Press Releases, Media Relations, AP Style, Internal Communications, Magazines, News Writing, Publications, Publishing, Blogging, Community Outreach, Editorial, Event Planning, Creative Writing, Marketing, Nonprofits, Public Relations, Public Speaking, Social Media, Storytelling
Education
Baylor University 1986 — 1990
B.A., Journalism
Executive Scheduling Associates November 2012 - Present
The Scooter Store January 2010 - January 2011
St. Joseph's Catholic School January 2009 - January 2010
St. Joseph's Catholic School January 2009 - January 2010
First Union Mortgage January 1998 - January 2000
Skills
Leadership, Customer Service, Fundraising
Education
Arizona State University 1991 — 1993
BA, Sociology
Tex-Air Filters October 2011 - Present
The Scooter Store June 2011 - October 2011
Texas Re-Key Service March 2006 - March 2007
Travis County Clerks Office January 2004 - February 2006
United States Marine Corps August 1998 - August 2002
Skills
Office Management, General Office Duties, Microsoft Office, Sales
Education
Texas State University 2008 — 2010
Bachelor, General Studies
Austin Community College 2006 — 2008
Associate of Arts, General Studies
Intuit September 2015 - Present
TruGreen January 2014 - September 2015
Culture.Service.Growth (CSG) Call Center Solutions September 2013 - January 2014
The Scooter Store August 2009 - March 2013
Independent School District February 2007 - May 2009
Creek Elementary School March 2003 - May 2006
Skills
Team Building, Call Center, Coaching, Customer Satisfaction, Workforce Management, Management, Team Management, Process Improvement, Leadership, Call Centers, Account Management, Data Analysis, Operations Management, Performance Management, Analysis, Customer Service, Sales Operations, Sales Process, Quality Assurance, Great Motivator, Sales, Forecasting, Call Center Development, Direct Sales, Training, Team Leadership, Cold Calling, Strategic Planning, Sales Management, Time Management, Cross-functional Team..., Healthcare, CRM, Employee Training, Customer Retention, Selling, Leadership Development, Customer Experience, Recruiting, Business Strategy, Hiring, Strategy
Education
Grand Canyon University 2014 — 2016
Master of Science (M.S.), Leadership
Austin Graduate School of Theology 2001 — 2004
B.S., Biblical Studies and Christian Ministry
Trinity Valley Community College 1994 — 1996
Associates of Science, Speech Communication
AAA Texas March 2014 - Present
Tolbert CPA LLC October 2013 - 2014
The Scooter Store August 2012 - March 2013
HEB May 2009 - August 2012
Bulverde Spring-Branch Chamber of Commerce October 2011 - May 2012
Clear Channel Radio January 2011 - June 2011
Bryan College Station Apartment Association July 2008 - February 2009
Asset Property Management June 2006 - July 2008
Nordstrom August 2005 - May 2006
Skills
Retail, Microsoft Office, Social Media, PowerPoint, Merchandising, Microsoft Word, Facebook, Microsoft Excel, Event Planning, Sales, Time Management, Customer Service, Employee Relations, Training, Team Building, Outlook, Inventory Management, Public Speaking, Blogging, Photoshop, Social Networking, WordPress, Social Media Marketing, Teamwork, Telephone Skills, Marketing Communications, Resume Writing, Fundraising, Copy Editing, Editing, Visual Merchandising, Call Centers, Troubleshooting, Public Relations, Marketing
Education
Texas A&m University-San Antonio 2010 — 2012
Bachelor of Arts (BA), Communication
Blinn College 2008 — 2010
Communication, General
Smithson Valley High School 1994 — 1998
Rodan + Fields Dermatologists / Skin & Beauty Logic April 2013 - Present
The SCOOTER Store May 2011 - April 2013
Go Guide Stone Oak March 2011 - May 2011
Jose Luis Salon June 2005 - March 2011
3D Resort Communities 2009 - 2009
Skills
Marketing, Sales, Business Development, Sales Process, CRM, Customer Service, Social Media Marketing, Account Management, Direct Sales, Marketing Strategy, Sales Management, Social Media, New Business Development, Salesforce.com, Sales Operations, Cold Calling, Social Networking, Advertising, Online Advertising, Online Marketing, Team Building, Negotiation, Medical Devices, Retail, Leadership, Customer Retention, Training, Sales Presentations, Selling, Customer Satisfaction, Coaching, Strategic Planning, Product Development
Education
Texas State University-San Marcos 2007 — 2009
Mass Communication
Victoria Beauty College Inc 2004 — 2004
Cosmetology License
Keller Williams Realty Southwest June 2015 - Present
Resolute Health August 2012 - February 2015
The Scooter Store July 2002 - July 2012
DELL COMPUTER CORPORATION June 1998 - July 2002
JOHNSON CONTROLS SERVICE & DISTRIBUTION CENTER July 1994 - May 1998
Skills
Applicant Tracking..., Sales, Employee Training, Employee Relations, Analysis, Performance Management, Talent Management, Recruiting, Management, Workforce Planning, Program Management, Onboarding, Compensation & Benefit, Healthcare, Executive Coaching, Employee Engagement, Cross-functional Team..., Strategy, Succession Planning, Leadership, Training, Talent Acquisition, Employee Benefits, Sourcing, Change Management, Human Resources, Benefits Administration, Staff Development, Technical Recruiting, Vendor Management, Strategic Planning, College Recruiting, Process Improvement, Coaching, Organizational..., Leadership Development, Risk Management, Team Building, HRIS, Personnel Management, Employer Branding, Deferred Compensation, Hiring, Organizational..., New Hire Orientations, Interviews, PeopleSoft, FMLA, Temporary Placement, HR Policies
Education
Our Lady of the Lake University 1994 — 1996
MBA, Specialization in Finance
Bowling Green State University
BS in Business Administration, Human Resources
Texan Nursing and Rehab of Gonzales October 2014 - Present
The Vaz Clinic, PA February 2013 - September 2014
South Texas Oncology and Hematology October 2012 - February 2013
The Scooter Store November 2009 - September 2012
Texas Physical Therapy Spec. April 2007 - October 2009
Skills
Invoicing, Auditing, Medical Coding, Management, Software Documentation, Budgets, Medicare, Customer Service, Medical Billing, EHR, Healthcare, CPT, Revenue Cycle, HIPAA, Process Improvement, Healthcare Information..., Team Leadership, Team Building, Managed Care
Education
Mansfield Business College 1990 — 1992
Associates, Business Administration and Management, General
Allied Health Careers 1991 — 1991
Medical/Clinical Assistant
HomeAway.com January 2014 - Present
Portico by Exclusive Resorts December 2012 - January 2014
The Scooter Store November 2011 - December 2012
Information Control Corporation December 2008 - December 2011
HCR ManorCare August 2007 - December 2008
HCR ManorCare January 2006 - August 2007
Skills
SSIS, SSAS, SSRS, SQL Server, T-SQL, Business Intelligence, Data Warehousing, Database Design, Data Integration, VB.NET, Microsoft Office, ETL, OLAP, Data Modeling, Sharepoint BI, Analysis Services, Databases, Business Intelligence..., Microsoft SQL Server, Dimensional Modeling, Microstrategy, SharePoint, SQL, Testing, Requirements Gathering, Relational Databases, Data Migration, Agile Methodologies, SDLC, .NET, Visual Basic, C#, Data Warehouse..., Business Requirements, Crystal Reports, Requirements Analysis, SQL Tuning, Performance Tuning, Dashboard, Integration, DTS, Web Services, Analytics, Software Documentation, Architectures
Education
Bowling Green State University 2006 — 2007
MS, Computer Science
Anna University 2001 — 2005
BE, Computer science
JGVV
High school
Jayne Jarnigan Robertson, P.C. September 2012 - Present
Mutual Assurance Administrators, Inc. June 2010 - March 2012
Government Liquidation May 2009 - January 2010
The Scooter Store April 1999 - July 2008
Skills
Microsoft Word, Microsoft Excel, Outlook, Spreadsheets, Medical Manager, Microsoft Outlook, Microsoft Access, Microsoft Power Point, Internet search engines, Windows Professional, Microsoft Works, AS-400, People Soft, Alpha-numeric Data..., 10-Key (10,500 KSPH), Amicus, Timeslips, CaseMap, PowerPoint, Customer Service, Insurance, Healthcare, Workers Compensation
Education
University of Central Oklahoma 2013 — 2017
Bachelor's degree in Science, Clinical Psychology, 3.8
Oklahoma State University-Oklahoma City 2010 — 2014
Associates in Enterprise Development, Clinical Psychology
Platt College-North OKC 1997 — 1998
Registered Medical Assistant and Phlebotomist, Medical Assistant and Phlebotomy, 4.0
Northbrook High School 1992 — 1996
Diploma, High School
Sente Mortgage October 2015 - Present
Lonestar Tooling Solutions September 2014 - September 2015
Outsource Solutions Group January 2012 - September 2014
The Scooter Store 2001 - 2012
Coldwell Banker D'Ann Harper, REALTORS 1995 - 2001
United States Air Force 1988 - 1993
Skills
New Business Development, Sales Process, Innovation Management, Leadership Development, Sales Forecasting, Business Model..., Long-term Customer..., Trade Shows and..., Strategic Leadership, Team Leadership, Sales Presentations, Conflict Management, Change Management, Strategic Vision and..., Inside Sales, Employee Performance..., Strategic Account..., Call Center Operations, Cycle and Lead Time..., Continuous Process..., Trend Analysis, Incentive Programs, Program Management, Business Development..., Corporate Intelligence, Client Retention..., Customer Training and..., Customer Needs Anaylsis, Contracts and...
Education
Boston College
Bachelor of Business Administration (Studies),
Community College of the Air Force, (sponsored by Boston College)
Bachelor of Studies Criminal Psychology, Criminal Psychology
Graduate of the Real Estate Institute
Mannapov LLC June 2015 - Present
Kristy's TNT November 2012 - Present
Howard Payne University May 2013 - Present
NBCA August 2008 - August 2012
The Scooter Store March 2002 - January 2004
Schlitterbahn Waterparks March 1998 - July 2001
Randolph-Brooks FCU July 1992 - September 1997
Skills
Public Speaking, Team Building, Customer Service, Coaching, Social Media, Leadership Development, Event Planning, Microsoft Office, Training, Marketing, Public Relations, Strategic Planning, Sales, Social Media Marketing, Marketing Strategy, Microsoft Excel, Recruiting, Employee Relations, Fundraising, Management, Human Resources, Selling, Teaching, Time Management, Leadership, Social Networking, Nonprofits, Networking, Sales Management, Team Leadership, Cold Calling, Organizational..., Customer Satisfaction, Account Management, New Business Development, Healthcare, Event Management, Strategy, Advertising, Marketing Communications, Employee Benefits, Contract Negotiation, Entrepreneurship, Small Business, Employee Training, Staff Development, Inventory Management, Microsoft Word, Project Planning, Change Management
Education
Chapman University 1989 — 1991
Master of Science (MS), Human Resources Management and Services
Drury University 1983 — 1987
Bachelor of Arts (B.A.), Communication and Media Studies
Whitworth Stained Glass 2013 - Present
CMR Art Studio May 1991 - Present
The Scooter Store April 2011 - September 2012
Displays Unlimited, Inc. / Displays Fine Art Services October 2004 - January 2008
Bullock Texas State History Museum March 2001 - October 2004
The Hummel Museum October 1998 - March 2001
Skills
Art, Fine Art, Contemporary Art, Art Direction, Visual Arts, Teaching, Event Management
Education
Baylor University 1993 — 1997
Bachelor of Fine Arts (BFA), Fine/Studio Arts, General
Stellar Oilfield Rentals May 2015 - Present
Hourglass Services February 2015 - Present
FourWinds Logistics - SATX September 2014 - February 2015
Hippy Gypsy February 2012 - June 2014
Robert Half Technology March 2013 - November 2013
The Scooter Store February 2012 - March 2013
Property Professionals Inc April 2011 - September 2011
Synergy Financial Group September 2010 - February 2011
Skills
Sales, Management, Customer Service, Team Building, Supply Chain, Purchase Orders, frac sand, Hydraulic Fracturing, Logistics, Oil & Gas, Invoicing, Operations Management, Cold Calling, Account Management, Leadership, Networking, New Business Development, Microsoft Office, Time Management, Team Leadership, Horizontal Directional..., Sales Operations, Sales Process, Direct Sales, Customer Satisfaction, Salesforce.com, Access, Online Marketing, Accounts Payable, Property Management, Accounts Receivable, Call Centers, Selling, Inside Sales, Windows, Mac, Filing, Building Relationships, Quickbooks, Phone Skills, Outside sales, Property Marketing, Mac/PC proficient, Petroleum, Supervisory Skills, Rentals
Education
Lamar University 2010 — 2011
NA, Radiology
Blinn College 2008 — 2009
General Studies
Texas A&M University 2008 — 2009
Business Administration and Management, General
SaaS Consulting Group October 2014 - Present
Gerson Lehrman Group Councils January 2009 - Present
Virtual Tech Gurus Inc March 2013 - October 2014
SaaS Consulting Group September 2012 - March 2013
The Scooter Store February 2011 - September 2012
Eco Interior Sales March 2008 - July 2011
SolarWinds 2007 - 2008
Time Warner Cable 2004 - 2007
Strategy Gym, LLC 2001 - 2004
Oracle / PeopleSoft 2000 - 2003
Skills
SaaS, New Business Development, Management Consulting, Negotiation, B2B, Salesforce.com, NetSuite, Cloud Computing, Network Monitoring Tools, Network Performance..., CRM, Solution Selling, Direct Sales, Lead Generation, Enterprise Software, Integration, Sales Operations, Sales, Managed Services, Strategy, Project Management, Data Center, Consulting, Networking, Management, ERP, Marketing, Recruiting, Training, Business Planning, Sales Process, Forecasting, Marketing Strategy, Partner Management, Start-ups, Selling, Go-to-market Strategy, Cross-functional Team..., Strategic Partnerships, Cold Calling, Account Management, Product Management, Competitive Analysis, Product Marketing
Education
The University of Texas at San Antonio 1990 — 1994
MBA, Finance
Austin College 1980 — 1984
BA, Business Administration
Oliver Wendell Holmes High School
Right Choice Realty June 2015 - Present
Orangetheory Fitness October 2014 - June 2015
RE/MAX Realty Group March 2013 - June 2015
Wavetech Powersports December 2012 - September 2014
The Scooter Store September 2010 - April 2013
RIVA Motorsports May 2006 - July 2010
BDP INC January 2000 - February 2005
GHP INC November 1997 - February 2005
Skills
Management, Training, Customer Service, Sales, Marketing
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2005 — 2006
Averett University 1996 — 1998
Hargrave Military Academy 1993 — 1996
High School
Randstad June 2014 - Present
Randstad June 2012 - June 2014
Randstad February 2011 - June 2012
The Scooter Store 2002 - 2011
Cardinal Health 2000 - 2002
Harland Clarke 1997 - 2000
Skills
Sourcing, Operations Management, Account Management, Recruiting, Applicant Tracking..., Temporary Staffing, Temporary Placement, Cold Calling, Sales, Employee Relations, Staffing Services, Human Resources, Technical Recruiting, Talent Management, Talent Acquisition, Negotiation, Team Building, Management, Training, Interviews, Sales Management, Performance Management, Vendor Management, Leadership, Hiring, Contract Recruitment, Executive Search, Internet Recruiting, Networking, College Recruiting, Onboarding
Education
Central Michigan University 1993 — 1997
Bachelor of Science, Business Administration, Logistics Management
Baptist Health System November 2014 - Present
Cherokee Nation Businesses June 2014 - November 2014
Optum June 2013 - June 2014
80/20 Medical Management & Services Group LLC November 2012 - February 2013
The Scooter Store June 2012 - October 2012
Progressive Billing March 2012 - April 2012
USAA March 2005 - July 2011
Skills
Microsoft Office 2007, Microsoft Word, Microsoft Office, Spanish, Research, Microsoft Excel, Negotiation, Customer Service, PowerPoint, CPT, Outlook, Data Entry, Access, Project Management, Accounts Receivable, ICD-9-CM, HCPCS, CMS-1500, EMR, Bilingual, Medical Coding, ICD-9, Medicare, Medical Terminology, Insurance, Medical Records, HIPAA, Healthcare, Sales, Software Documentation, Health Insurance, 10 Key, Revenue Cycle, Medical Billing, Medicaid, ICD-10
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2011 — 2012
Certification, Health/Health Care Administration/Management
Cameron University 1996 — 1999
Associate of Science (AS), Interdisciplinary Studies
Baker College January 2014 - June 2015
The Scooter Store 2009 - 2012
ATA Retail Services 2008 - 2009
Art Van Furniture 1999 - 2006
Skills
Customer Service, Troubleshooting, Healthcare, Microsoft Word, Microsoft Office, Training, Process Improvement, Medical Devices, Software Documentation, Technical Support, Sales, PowerPoint, Field Service, Electronics, Quality Assurance, Laptops, Testing, Help Desk Support, Printers, Hardware, Software Installation, Computer Hardware, Customer Satisfaction, Windows 7, Sales Operations, Time Management, Networking, Teamwork, Research, Retail, Call Centers, Communication, Coaching, ICD-10, Epic Systems, CPT, Healthcare Information..., Healthcare Management
Education
Baker College of Clinton Township 2014 — 2015
Associate of Science (A.S.), Healthcare Information Technology / RHIT, Graduated with honors.
Rush Enterprises July 2014 - Present
The Scooter Store April 2009 - March 2013
New Braunfels Podiatry May 2008 - February 2009
The Scooter Store October 2007 - April 2008
The Scooter Store May 2006 - July 2006
Cherokee Medical Services February 2005 - March 2006
Skills
Customer Service, Sales, Medical Devices, Microsoft Excel, Sales Process, Organization, Credentialing, Schedule Control, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Customer Support, Document Review, Administrative..., Office Administration, Computer Proficiency, Microsoft Word, Employee Training, Youth Ministry, Medical Assisting, Call Centers, Program Management, Program Coordination, Training Program..., Project Management, Program Administration, Fleet Management
Education
Career Point College 2007 — 2007
Medical Secretary, Medical, 3.87
SS&C Technologies May 2014 - Present
Noble Environmental Power February 2013 - May 2013
Entergy July 2010 - September 2012
The Scooter Store January 2009 - June 2010
MagnaCare January 2007 - December 2008
Skills
Microsoft SQL Server, Databases, Data Warehousing, ETL, T-SQL, Disaster Recovery, SSIS, SQL, SSRS, IIS, Performance Tuning, Data Migration, Analysis Services, Servers, Business Objects, Cluster, Testing, OLAP, Stored Procedures, Oracle
Education
University of Louisville 2006 — 2008
Master's degree (MS), Computer Science and Engineering, A
Bangalore University 2003 — 2005
Master of Business Administration (MBA), Systems and Marketing, A
Visvesvaraya Technological University 1998 — 2002
Bachelor's degree in Engineering (BE), Electronics and Communications Engineering, A
Prism Data Systems, Inc. May 2015 - Present
Athlete Guild January 2013 - Present
Level 3 Communications March 2014 - February 2015
Castle Cleaning May 2013 - August 2013
Alliance Seating and Mobility March 2010 - September 2012
The Scooter Store March 2009 - March 2010
MyARCworld, Inc. January 2008 - February 2009
Alamo Community Colleges March 2008 - December 2008
AutoGas Systems, Inc. April 2002 - January 2008
AutoGas Systems, Inc. January 1998 - April 2002
Skills
Leadership, Training, Sales, Management, New Business Development, Marketing, Team Building, Sales Management, Process Improvement, Sales Process, Sales Operations, Account Management, Strategic Planning, B2B, Direct Sales, Customer Satisfaction, Customer Service, Team Leadership, Business Planning, Analysis, Business Development, Medical Devices, Coaching, Healthcare, Cold Calling, Marketing Strategy, Product Development, Cross-functional Team..., Retail, Selling, Strategy, Sales Presentations, Entrepreneurship, Contract Negotiation, Lead Generation, Salesforce.com, Product Management, Software Documentation, Competitive Analysis, POS, Strategic Partnerships, Building Relationships, Forecasting, Motivational Speaking, Public Relations, Relationship Marketing, Sales Force Development, Territory Management, Start-ups
Education
Western Kentucky University 1990 — 1992
Master's Degree, Organizational Communication & Development
Abilene Christian University 1984 — 1989
Bachelor of Arts (B.A.), Business/Corporate Communications
New Braunfels High School 1980 — 1984
Xenex Disinfection Services June 2013 - Present
The Scooter Store June 2002 - March 2013
Operational Technologies September 2000 - June 2002
Pioneer Flour Mills January 1994 - January 2000
Pioneer Flour Mills January 1992 - January 1994
Pioneer Flour Mills January 1990 - January 1992
Kraft Food Service January 1986 - January 1990
Skills
Process Improvement, Inventory Management, Supply Chain Management, Operations Management, Logistics, Warehousing, Inventory Control, Team Building, Cross-functional Team..., Purchasing, Forecasting, Continuous Improvement, Lean Manufacturing, Sales Operations, Warehouse Management, Performance Management, Negotiation, Customer Service, Leadership, Procurement, P&L Management, Budgets, Project Management, Team Leadership, Strategic Planning, Human Resources, Transportation, Quality Assurance, Management, Contract Negotiation, Six Sigma, Training, Customer Satisfaction, Shipping, Sales, Recruiting
Education
Southwest Texas State University
Bachelor of Business Administration, Marketing/Business Management
Angelina College
Associate of Arts (AA), General Studies
Angleton High School
Tropicare / Delray Plants August 2014 - September 2015
The Champion Group August 2013 - May 2014
The Delta Company December 2012 - August 2013
CORD Financial Services November 2011 - November 2012
The Scooter Store July 2010 - November 2011
Independent Consultant May 2009 - July 2010
AveryDennison September 2008 - May 2009
Verisign Inc October 2006 - March 2008
Cott Beverages May 2001 - October 2006
Golden Books Family Entertainment March 1999 - May 2001
Skills
Market Analysis, Category Management, B2B, Team Building, Marketing Research, Competitive Analysis, New Business Development, Strategic Planning, Sales Management, Mentoring, Consumer Insights, Strategy Development, Coaching, Business Planning, Problem Solving, Account Management, Strategy, Management, Merchandising, Customer Insight, Retail, Sales Operations, Forecasting, Selling, Sales, Product Development, Marketing, Leadership, Contract Negotiation, Business Development, Product Marketing, Process Improvement, Program Management, Analysis, Training, Sales Process, Customer Service, Business Analysis, Sales Presentations, Marketing Strategy, Cross-functional Team..., Cold Calling, Direct Sales, Salesforce.com, Employee Training, CRM, Negotiation, Customer Satisfaction, Team Leadership
Education
The University of Texas at Austin 1980 — 1984
ArtCenter College of Design 1986 — 1989
Baer Works, LLC May 2013 - Present
Medtronic August 2012 - May 2013
The Scooter Store February 2006 - May 2012
Harland Clarke September 1999 - January 2005
Skills
Budgets, Strategic Planning, Customer Service, Leadership, Sales Management, Sales, Time Management, Management, Outlook, Microsoft Word, PowerPoint, Healthcare Industry, Team Leadership, Project Management, Training and Development, Team Facilitation, Business Communications, Business Process Mapping, Research, Microsoft Excel, Negotiation, Editing, Data Analysis, Retail, Training, Sales Operations, Process Improvement, Team Building
Education
West Texas A&M University 1984 — 1988
Bachelor's degree, Elementary Education and Teaching
Amarillo College
McKesson Health IT April 2014 - Present
MDeverywhere Inc. May 2013 - April 2014
ZirMed February 2011 - May 2013
The Scooter Store May 2010 - November 2010
Forest Laboratories October 2007 - June 2009
Skills
Analytical Skills, Account Management, Sales Operations, New Business Development, Salesforce.com, Healthcare, SaaS, Revenue Cycle Management, Revenue Cycle, Sales Process, Business Strategy, Sales, Direct Sales, Sales Management, Process Improvement, Solution Selling, Business Development, Training, Managed Care, B2B, Leadership, Sales Presentations, Building Relationships, Team Leadership, Marketing, Cold Calling, Cloud Computing, Management, Hospitals, Selling, Cardiology, CRM, Strategic Partnerships, Lead Generation, Customer Satisfaction, Competitive Analysis
Education
ESCP-EAP (ES) 2012 — 2012
International Business Management, International Business
Bellarmine University 2011 — 2012
MBA, Finance and Economics
University of Kentucky 1997 — 2001
Bachelor, Business Administration (BBA); Finance
Ballard High School
Texas Department of Public Safety (through NHRG) January 2014 - July 2015
JMJ Associates (through Bridgepoint Consulting) October 2013 - December 2013
The Scooter Store May 2012 - September 2013
Dell Computers (through Randstand) November 2011 - March 2012
Austin Tele-Services (through Harder Consulting) October 2010 - June 2011
Emerson Process Management January 2007 - September 2010
Independent Consultant January 2006 - December 2006
CSC June 1994 - December 2005
Skills
Team Building, Productivity Improvement, Strategic Thinking, Research, End User Training, Databases, Testing, Microsoft SQL Server, Business Process, Visio, Agile Methodologies, Budgets, Oracle E-Business Suite, MS Project, Change Management, Software Documentation, Process Improvement, Business Process..., Business Intelligence, Human Resources, Consulting, Crystal Reports, Financial Analysis, Enterprise Software, Time Management, Leadership, Quality Assurance, Management, Cross-functional Team..., ERP, PL/SQL, Project Management, Oracle, Cloud Computing, Business Requirements, Business Analysis, PMP, Integration, SharePoint, Requirements Gathering, SDLC, Analysis, Vendor Management
Education
Boston University - School of Management 2008 — 2011
MS
University of Houston
BBA
LeadingAge CAST (Center for Aging Services Technologies) February 2014 - Present
City University of New York January 2013 - Present
Selfhelp Community Services September 2010 - February 2014
Selfhelp Community Services August 2008 - September 2010
Selfhelp Community Services August 2006 - August 2008
The Scooter Store July 2005 - June 2006
Skills
Research, Marketing, Seniors, Home Care, Healthcare, Program Management, Strategic Planning, Strategy, Program Development, Management, Nonprofits, Public Speaking, Leadership, Community Outreach, Fundraising, Grant Writing, Case Management, Social Services
Education
Baruch College, City University of New York (CUNY) 2008 — 2010
MBA, Marketing
San Diego State University-California State University 2003 — 2005
Masters of Science, Gerontology
Montana State University-Bozeman 1998 — 2002
Bachelors of Science, Psychology
The Scooter Store June 2008 - Present
UnitedHealth Group October 2007 - June 2008
Sonic Drive-In November 2004 - November 2006
Skills
Outstanding Customer..., Organizing, Able To Multi-task
Education
Collin County Community College 2002 — 2004
General Studies
Frisco High School 1999 — 2003
Diploma
The Scooter Store July 2002 - February 2013
Synamics Inc February 2001 - August 2001
Nortel Networks June 1991 - January 2001
Skills
Software Documentation, Dreamweaver, Technical Writing, Editing, FrameMaker, Training, RoboHelp, Project Management, SharePoint, Corporate Compliance, Policies and Procedures, Process Improvement, Policy Analysis, Internal Audit, Quality Auditing, Technical Training, Multimedia, Quality Standards, Hardware Documentation, HIPAA, ACHC, Content Management, Instructional Design, Program Management, Team Leadership, Adobe Acrobat, Captivate, Content Development, Team Building
Education
Carleton University 1987 — 1991
BJ, Journalism
Roofing Supply Group (RSG) April 2015 - Present
Roofing Supply Group (RSG) November 2014 - April 2015
Hewlett-Packard Financial Services December 2012 - October 2014
NCH Corporation September 2009 - December 2012
The Scooter Store September 2007 - June 2009
The Scooter Store January 2004 - June 2007
Sears Lockhart Dealer Store November 2002 - January 2004
Fredericksburg Title July 2001 - October 2002
Omi's Attic of Antiques April 1998 - March 2001
Skills
Accounts Payable, Sales Tax, Tax Research, Tax Compliance, Process Improvement, Use Tax, Sales & Use Tax, Account Reconciliation, General Ledger, Accounts Receivable, QuickBooks, Microsoft Excel, PeopleSoft, Multi-State Sales Tax, Training, Accruals, Bookkeeping, Tax Returns, Time Management, Budgets, Invoicing, Management, Auditing, Forecasting, Income Tax
Education
Brookhaven Community College 2010 — 2013
Associate of Applied Sciences Business Management, Business Management, 3.8 GPA
University of Incarnate Word 2003 — 2004
Business
St. Mary's University 1976 — 1977
Business
San Antonio College
Business
Making Sense LLC January 2009 - Present
Common Sense November 2009 - February 2011
Common Sense March 2002 - January 2009
The Scooter Store 2005 - 2008
Skills
.NET, ASP.NET, Scrum, Software Project..., Microsoft SQL Server, SQL, Agile Methodologies, XML, HTML, Web Development, Windows, C++, Visual Studio, Web Services, Databases, Web Applications, ASP, UML, IIS, Software Design
Education
Universidad Centro de Altos Estudios en Ciencias Exactas 2001 — 2006
Bachelor, Computer Science
Embassy Suites San Marcos July 2013 - Present
Embassy Suites San Marcos July 2013 - Present
The Scooter Store June 2011 - March 2013
Skills
Customer Satisfaction, Hospitality Management, Direct Sales, Sales, Event Planning, Special Events..., Staff Supervision, Client Services
Education
Austin Community College
U.S. Department of Veterans Affairs May 2015 - Present
Goodwill Industries of Central Texas September 2014 - October 2014
3M April 2014 - May 2014
Flextronics July 2013 - February 2014
City of Austin May 2013 - June 2013
The Scooter Store January 2013 - February 2013
Roadwire LLC / Classic Soft Trim June 2009 - January 2013
Germania Insurance May 2008 - May 2009
Dell January 2008 - April 2008
Guaranty Bank December 2007 - December 2007
Skills
SQL, Scrum, Agile Methodologies, Requirements Analysis, Visio, Requirements Gathering, SharePoint, Web Applications, SDLC, Quality Assurance, Business Analysis, Business Process, Cross-functional Team..., Project Management, Business Intelligence, SaaS, Process Improvement, Product Management, User Experience, Testing, Change Management, Business Requirements, Integration, Analysis, Management, Systems Analysis, Business Process..., Software Documentation, Software Project..., Information Architecture, ERP, User Acceptance Testing, User Experience Design, User Interface Design, Knowledge Management, Databases, Software Development, E-commerce, User Stories, Test Cases, Taxonomy, Wikis, Use Case Analysis, Use Case Diagrams, Healthcare Information..., Microsoft SQL Server, Technical Writing, Project Planning, Data Warehousing, Diagrams
Education
The University of Texas at Austin
MLIS, Library & Information Science
Abilene Christian University
Bachelor of Science (B.S.), Cum Laude, Social Work
Consulting Solutions.Net
Computer Software Applications Developer, Excel 2013, Oracle SQL, Sharepoint, Java
Rackspace Hosting (RAX) July 2007 - Present
The Scooter Store August 2005 - July 2007
Managment Technologies January 2004 - October 2004
Lockheed Martin Information Technology January 2000 - January 2004
American InterContinental University at San Antonio 2003 - 2004
Skills
MCSE, MCSA, MCP, Disaster Recovery, Windows Server, Citrix, Microsoft Exchange, SAN, Business Continuity, Networking, Virtualization, Cloud Computing, VMware, Data Center, High Availability, Active Directory, System Administration, DNS, Cisco Technologies, NetApp, Enterprise Architecture, Cluster, Storage, Server Architecture, Red Hat Linux, Firewalls, Security, Managed Services, VDI, Becoming a Trusted..., Perfect Pitch & White..., HP, SharePoint, Dell PowerEdge Servers, Hyper-V, Enterprise Software, iSCSI, NAS, Network Security, Microsoft Certified..., VPN, Xen, VMware ESX, Servers, Microsoft Technologies, System Deployment, VMware Infrastructure, Load Balancing, TCP/IP, vSphere
Education
American InterContinental University 2003 — 2004
MIT, Masters of Information Technology
Texas Lutheran University 1992 — 1997
BA, Sports and Business Management
St. Mary's University January 2007 - Present
CPS Energy August 2006 - Present
CPS Energy December 2004 - August 2006
The Scooter Store 2002 - 2004
Skills
Program Management, Research, Data Analysis, Project Management, Training, Instructional Design, Leadership, Energy, Strategic Planning, Curriculum Design, Leadership Development, Public Speaking, Curriculum Development, Conflict Resolution, Renewable Energy, Analysis, Strategy, Workshop Facilitation, Visio, Electric Vehicles, Electric Vehicle Supply..., Engineering Systems..., Contract Negotiation, Research and Development, Organizational Managment, Technology Innovation, Electric Vehicles for...
Education
Massachusetts Institute of Technology 2014 — 2014
Continuing Professional Education, Beyond Smart Cities
Capella University 2010 — 2013
Doctor of Philosophy (PhD), Organizational Management
Universty of Texas at Austin 2012 — 2012
Continuing and Innovative Education, Creative Leadership and Innovation Management Certification
Massachusetts Institute of Technology 2010 — 2010
Continuing Professional Education, Technology & Innovation
St. Mary's University 2002 — 2004
MS, Engineering Systems Management
The Scooter Store July 2009 - March 2010
The Scooter Store July 2008 - July 2009
Rent.com (an eBay Company) November 2006 - November 2007
Rent.com (an eBay Company) November 2004 - November 2006
Skills
Customer Service, Invoicing, Time Management
Education
California State University-Fullerton
Mission Restaurant Supply June 2012 - Present
Cortez Web Services June 2003 - Present
The SCOOTER Store October 2004 - June 2012
USAA 2001 - 2003
USAA 2001 - 2003
drkoop.com 1999 - 2001
US Army June 1993 - October 1999
Skills
Process Improvement, Web Applications, T-SQL, Web Analytics, Web Development, Vendor Management, Data Analysis, IT Management, Microsoft SQL Server, E-commerce, Content Management, Analytics, Web Services, Requirements Analysis, JavaScript, SEO, SEM, ASP.NET, PHP, Management, Online Marketing, Product Management, Website Development, Conversion Optimization, Google Analytics, Google Adwords, Visio, Integration, Software Development, Software Project..., Databases, Agile Project Management, User Experience, Start-ups, Mobile Applications, User Interface Design, CRM
Education
Park University 1997 — 2001
Campbell University 1994 — 1997
Jeff Grad
HEB January 2015 - Present
Macmillan Science and Education March 2014 - January 2015
PrintGlobe, Inc. June 2012 - February 2014
PrintGlobe, Inc. January 2011 - June 2012
WILLIAMS-SONOMA STORES November 2000 - March 2012
The Scooter Store October 2009 - January 2011
1154 LILL STUDIOS September 2007 - December 2009
SEDA FRANCE CANDLES September 2008 - October 2009
I'M THE BABY.COM October 1999 - January 2001
MOTOROLA, Wireless Communications Division August 1999 - November 2000
Skills
Training, Process Management, Sales, Sales Management, Account Management, Advertising, Customer Service, New Business Development, Trade Shows, Team Building, Marketing Strategy, Direct Mail, Negotiation, Retail, Recruiting, Coaching, Email Marketing, Direct Sales, Sales Process, Selling
Education
Brigham Young University 1991 — 1994
Degree: B. S, Business Management, Marketing emphasis
Alorica/West Business Solutions March 2015 - Present
West Corporation July 2013 - Present
The Scooter Store November 2010 - April 2013
The Scooter Store January 2011 - June 2011
The Scooter Store April 2008 - January 2011
The Scooter Store August 2007 - April 2008
The Scooter Store November 2002 - April 2008
Devlin Partners, LLC, d.b.a. Papa John's Pizza November 1996 - November 2002
Skills
Sales Management, Product Management, Product Development, Business Strategy, P&L Management, Operations Management, Sales Operations, Strategic Planning, Team Building, Call Center Leadership, Start-ups, Leadership, Process Improvement, Cross-functional Team..., Direct Sales, Management, Contract Negotiation, Account Management, E-commerce, Sales Process, Vendor Management, Sales, New Business Development, Customer Satisfaction, Business Development, Competitive Analysis, Forecasting, Team Leadership, Market Research, Healthcare, Coaching, Selling, Change Management, Marketing, Budgets, Retail, Training, CRM, Customer Service, Salesforce.com, Strategy, Sales Presentations, Customer Retention, Medical Devices, Product Launch, Product Marketing, B2B, Project Management, Lead Generation, Marketing Strategy
Education
The University of Kansas 1990 — 1995
BGS, Psychology
Baker University 2001 — 2003
MBA, Business
USAA January 2015 - Present
USAA January 2014 - January 2015
USAA August 2011 - December 2013
The SCOOTER Store February 2005 - August 2011
Skills
Online Advertising, Email Marketing, SEO, SEM, Interactive Marketing, Lead Generation, Web Analytics, Direct Marketing, Digital Marketing, PPC, Marketing, Analytics, Mobile Marketing, Web Marketing, Marketing Strategy, Customer Acquisition, Advertising, Marketing Research, Google Analytics, Online Marketing, Competitive Analysis, Segmentation, E-commerce, Google Adwords, Integrated Marketing, Project Management, Market Research, Digital Strategy
Education
Baylor University 1999 — 2003
Baylor University
TSSI May 2003 - Present
The Scooter Store August 2006 - May 2009
Education
Brown College 1994 — 1995
The Scooter Store March 2009 - Present
Education
Baker University 2004 — 2006
Rebecca Creek Baptist Church January 2007 - Present
The Scooter Store March 2007 - August 2010
USAA January 2007 - March 2007
Dell, Inc November 2004 - August 2005
Dell September 2003 - November 2004
Dell April 2002 - September 2003
Dell August 2000 - April 2002
Dell January 1997 - August 2000
Dell October 1991 - June 1997
Digitron Systems May 1989 - October 1991
Skills
Six Sigma, Product Management, Workforce Management, Customer Experience, SharePoint, Business Intelligence, Team Leadership, Business Analysis, Change Management, Visio, Business Objects, Segmentation, Forecasting, Requirements Analysis, Quality Assurance, Project Management, Technical Writing, Business Process..., Strategy, Troubleshooting, Team Building, Training, Software Documentation, Customer Service, Access, Project Planning, Leadership, Coaching, Data Analysis, Analysis, Product Development, Business Strategy, Management, Budgets, Strategic Planning, Windows
Education
Texas State University-San Marcos 1994 — 1998
Bachelor's degree, Geography
Austin Community College 1992 — 1994
Associates, Physical Science
The Scooter Store November 2009 - April 2012
DR Horton June 2008 - November 2009
Kelly Scientific Resources August 2007 - April 2008
Fortune Personnel Consultants April 2006 - August 2007
Abbott Laboratories June 1986 - April 2006
Abbott Diagnostics June 1986 - April 2006
Skills
Quality Assurance, CRM, Recruiting, Team Leadership, Project Management, Talent Acquisition, Sales, Software Documentation, Medical Devices, Process Scheduler, Customer Satisfaction, Manufacturing
Education
Bethel University 1978 — 1985
J Randall Bishop Consulting June 2002 - Present
The Scooter Store March 2012 - August 2012
USESI , Inc July 2007 - May 2009
USESI , Inc July 2007 - May 2009
Hagemeyer North America 2000 - 2002
Cameron & Barkley 1984 - 2002
Ernst & Young May 1976 - December 1984
Skills
Forecasting, Financial Analysis, Financial Reporting, Strategic Planning, Budgets, Accounting, Mergers, New Business Development, Corporate Finance, Business Strategy, Inventory Management, Contract Negotiation
Education
Clemson University - College of Business and Behavioral Science 1972 — 1976
B.S., Accounting
Pacolet High Schhol 1966 — 1972
Accounting
HOLT CAT July 2014 - Present
Axeon Specialty Products December 2013 - March 2014
UnitedHealth Group September 2013 - December 2013
Rackspace, the #1 managed cloud company March 2013 - September 2013
The Scooter Store August 2012 - March 2013
United States Air Force Services Agency February 2011 - August 2012
San Antonio CAN! High School August 2009 - January 2011
Church & BSA January 1987 - September 2010
Kinetic Concepts, Inc. November 2008 - April 2009
KCI Medical November 1999 - April 2009
Skills
Process Development, Requirements Analysis, Vendor Relations, Documentation, SDLC, IT Strategy, IT Operations, Team Leadership, Software Implementation, SLA, Deployment, Service Delivery, Systems Analysis, Business Process Design, Business Transformation, Consultancy, Project Delivery, People Management, Team Management, Data Modeling, IT Management, Outsourcing, Integration, Application Development, Process Improvement, Cross-functional Team..., Change Management, SOX, Oracle E-Business Suite, Business Continuity, Quality Assurance, Team Building, Budgeting, Project Portfolio..., PMP, Software Project..., Resource Management, Vendor Management, Business Process..., Project Implementation, Solution Design, IT Outsourcing, Oracle Applications, ERP, Program Management, Business Analysis, Process Engineering, Project Planning, MS Project, PMI
Education
Texas A&M University - San Antonio 2010 — 2013
MBA w/Concentration in Enterprise Resource Planning (ERP) Systems
University of Phoenix 2007 — 2010
Masters Degree, Information Systems, 4.0
Texas A&M University-Corpus Christi 1984 — 1985
Bachelor of Science Degree, Computer Science
Brigham Young University 1979 — 1981
Economics
Del Mar College
The University of Texas at San Antonio
Chemistry
Comal County January 2014 - July 2014
The Scooter Store December 2002 - March 2013
Education
Austin Community College 2014 — 2016
Dental Hygiene/Hygienist
New Breed Logistics February 2014 - Present
Vinum Wine Importing and Distribution August 2012 - February 2014
The Scooter Store 2008 - September 2012
Starbucks Coffee Company February 2008 - August 2008
Starbucks Coffee Company September 2002 - February 2008
FRITO LAY, INC January 2000 - August 2002
FRITO LAY, INC January 1997 - January 2000
Skills
Process Improvement, Warehousing, Warehouse Management, Continuous Improvement, Distribution Center..., Team Building, Shipping, Inventory Control, Inventory Management, Management, Leadership, Supply Chain Management, Supply Chain, Operations Management, Logistics, Cross-functional Team..., Lean Manufacturing, Customer Service, Materials Management, Budgets, Forecasting, Analysis
Education
Clark College
Business Administration and Management, General
Lower Columbia College
The SCOOTER Store April 2010 - Present
The SCOOTER Store April 2008 - April 2010
The SCOOTER Store October 2005 - April 2008
The SCOOTER Store September 2003 - October 2005
Skills
Medical Equipment, Medical Sales, Healthcare, Sales Operations, Durable Medical..., Sales Force Development, Cold Calling, Hospitals, Sales Management, Orthopedic, New Business Development, Selling, Process Improvement, Healthcare Information..., Sales Process
Education
Colorado College
The University of Texas at San Antonio
YP℠ Marketing Solutions January 2012 - Present
AT&T January 2003 - January 2012
The Scooter Store June 1999 - April 2002
Skills
Online Advertising, Online Marketing, Search, Yellow Pages, Google Adwords, Yahoo Search Marketing, Closing Abilities, Sales Management, Digital Media, Internet Yellow Pages, Direct Marketing, Advertising Sales, Mobile Advertising, Salesforce.com, Display Advertising, Contract Negotiation, Marketing Communications, Account Management, Key Account Development, Key Account Management, Consulting, Website Promotion, Business Development, Small Business, Medium Business, Social Media, Photography, Veterinary Technology, Dog Behavior, Animal Behavior, Inside Sales, Outside Sales, Marketing Strategy
Education
Augusta Technical College 1988 — 1990
Emergency Medical Technician, Emergency Medicine
SpectraCell Laboratories, Inc. March 2011 - Present
Exotic Thai Bistro August 2006 - Present
The Scooter Store January 2009 - October 2010
Daiichi Sankyo September 2004 - August 2006
Advantage Rent A Car September 2001 - September 2004
Enterprise Rent-A-Car October 1998 - September 2001
Skills
Sales Management, Marketing, Marketing Strategy, Social Media Marketing, Sales Operations, New Business Development, Strategic Planning, Insurance, Sales, Business Development, Customer Service
Education
California State Polytechnic University-Pomona 1991 — 1997
BS, Hotel and Restaurant Management
Stites Tax Consulting May 2013 - Present
The Scooter Store November 2009 - April 2013
Stites Tax Consulting September 1999 - February 2010
Arthur Andersen October 1996 - September 1999
KPMG September 1995 - October 1996
Arthur Andersen November 1992 - September 1995
James Mahoney CPA August 1988 - November 1992
California State Board of Equalization November 1981 - August 1988
Skills
Tax Research, SEC filings, Auditing, Property Tax, State Tax, Sales & Use Tax, Sarbanes-Oxley Act, Tax, Income Tax, Corporate Tax, Tax Accounting, Sales Tax, Accounting, Tax Advisory, Multi-State Sales Tax
Education
California State University-Northridge 1976 — 1981
BS, Accounting
Keller Williams Heritage New Braunfels May 2013 - Present
The Scooter Store May 2011 - Present
Boyle Plumbing & Contracting, Inc. September 2004 - May 2011
Boyle Training & Consulting April 2002 - September 2004
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Outlook, Process Scheduler, Administrative..., Construction, Project Planning, Contract Management, Office Management, Data Entry, Healthcare, Administration, Software Documentation, Real Estate, Selling, Sales
Education
Abilene Christian University 1976 — 1980
Barchelor of Science in Education, Speech-Language Pathology/Pathologist
Northbrook High School
National Seating & Mobility September 2013 - Present
California Home Medical Equipment July 2012 - September 2013
The Scooter Store June 2009 - July 2012
Alliance Seating and Mobility June 2009 - June 2012
California Rehabilitation Equipment April 1989 - June 2009
California Rehabilitation Equipment March 1989 - June 2009
San Jose Urban Ministry March 1985 - March 1989
San Jose Urban Ministry January 1985 - January 1989
Harbor Hills Hospital January 1984 - January 1985
Harbor Hills Hospital 1984 - 1985
Skills
Call Center, FDA, Medical Devices, Product Development, Sales Management, Strategic Planning, Team Building, New Business Development, Leadership Development, Access, Web Design, Technical Support, Healthcare, Business Analysis, Strategic Leadership, Market Planning, Human Resources, Six Sigma, Management, Training, Sales, Hospitals, Sales Operations, Direct Sales
Education
Adams State University 1979 — 1983
BA, MA, Guidance and Counseling
Adams State University 1979 — 1983
Master of Arts, Guidance and Counseling
Commercial Restoration March 2013 - Present
The Scooter Store September 2011 - March 2012
Culinary Enterprises May 2008 - May 2011
Fifth Third Bank October 2006 - May 2007
OneBeacon Insurance January 2003 - May 2006
Skills
Word Processing, Data..., Strong verbal and..., Time Management, Organized,detail..., Ability to handle phone..., Proficiency in keeping..., Ability to work..., Proficient in using all..., Customer Satisfaction, Organize travel..., Data Entry, Invoicing, Filing
Education
Briarcliffe College 2011 — 2014
Bachelor's degree, Business Administration
Briarcliffe College 1997 — 2000
Associate's degree, Business/Office Automation/Technology/Data Entry
Gentiva Health Services 2013 - Present
Amedisys Home Health Care, San Luis Obispo June 2010 - December 2011
The Scooter Store November 2009 - June 2010
RS Medical September 2003 - November 2008
Comprehensive Medical Imaging September 2000 - May 2002
Skills
Business Development, Healthcare, Hospitals, Marketing, Leadership, Sales, Sales Operations, Networking, Medicare, Pain Management, Training, Surgeons, Start-ups, Medical Devices
Education
Antioch university,SB 2001 — 2003
MA, Organizational Management
American University of Rome
B.A, Interdisciplinary Studies; Communication and International Relations
American University of Rome
B.A, Interdisciplinary Studies; Communication and International Relations
Antioch University
M.A, Organizational Management
Antioch University
M.A, Organizational Management
The Scooter Store June 2007 - Present
Skills
Workforce Planning, Market Planning, Team Leadership
Education
American InterContinental University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Psychology and Human Resource
Southern Illinois University, Carbondale
basic course, Psychology
CeloNova BioSciences, Inc. March 2014 - Present
The Scooter Store September 2012 - March 2014
Kinetic Concepts May 2009 - September 2012
Kinetic Concepts June 2007 - May 2009
Kinetic Concepts April 2007 - June 2007
Jenkens & Gilchrist September 1997 - April 2007
Education
The University of Texas School of Law 1994 — 1997
JD, with Honors
Baylor University 1989 — 1993
BBA
Travis Medical May 2013 - Present
Alliance Seating and Mobility 2009 - March 2013
The Scooter Store June 2000 - June 2009
Skills
Medical Devices, Sales Management, Coaching, Team Building, Healthcare, Sales, Customer Service, Managed Care, Account Management, Sales Process, Selling, Marketing, Team Leadership, Hospitals, HIPAA, Orthopedic, New Business Development, Customer Satisfaction, Cold Calling, Sales Operations, Management, Market Development, Leadership, Training, Forecasting, Process Improvement, Product Launch, Project Management, Cross-functional Team..., Contract Negotiation, Strategic Planning, Sales Force Development, Direct Sales, Capital Equipment, Salesforce.com, Sales Presentations, Product Development, Product Management, Inventory Management, Medicare
Education
Sterling College
Alliance Seating and Mobility October 2009 - Present
The Scooter Store August 2005 - October 2009
Haynes Furniture Company July 2003 - July 2005
Skills
Musical Performance, Mobile Computing, Sales Operations, Sales, Organizational..., PowerPoint, Research, Performance Tuning, Business Analysis, Musicians, Gigs, Product Management, Customer Engagement, Product Launch, Market Development, Negotiation, Microsoft Word, Business Strategy, Training, Client Liaison, Budgets, Managed Care, Six Sigma, Promotional, Concerts, Reviews, Marketing, Cross-functional Team..., Selling
Education
Queens College 1966 — 1972
Bachelor's degree, Psychology
Central Virginia Community College
Information Technology
Maximus November 2014 - Present
Electronic Arts (EA) February 2014 - October 2014
Caterpillar Logistics Inc. June 2013 - November 2013
Centurylink January 2013 - June 2013
The Scooter Store June 2012 - December 2012
Ashley Furniture April 2012 - May 2012
Shieffservices.com March 2009 - February 2012
Skills
Customer Service, Time Management, Customer Experience, Call Centers, Sales, Microsoft Office, Data Entry, Microsoft Excel, Microsoft Word, 10 Key, Warehousing, Multi Tasking, Webinars, Employee Training
Education
Career Point College 2006 — 2006
N/A
James Madison High School 1994 — 1998
High School Degree
The Den April 2011 - Present
Texas State University August 2009 - Present
Zen Bar and Lounge April 2008 - Present
The Scooter Store January 2011 - May 2011
Fastenal January 2007 - January 2008
TXU Electric Delivery May 2004 - December 2006
US Army January 1998 - July 2006
Rent-A-Center July 2003 - May 2004
Town East Ford January 2003 - June 2003
Education
Texas State University-San Marcos 2008 — 2012
Bachelor of Science, Commercial Recreation Administration
Brookhaven Community College 2007 — 2009
The Scooter Store September 2006 - December 2006
The Scooter Store June 2002 - August 2006
The Scooter Store January 2001 - July 2003
Tesoro September 2001 - April 2002
Universal Forest Products September 2000 - July 2001
Smith Banc Equipment July 1996 - April 2000
Education
University of Texas, San Antonio 1979 — 1982
None, Accounting
Texas Tech University 1971 — 1973
MA, Sociology, History
Baylor University 1969 — 1971
BA, Sociology, History
It Works! Global June 2014 - Present
The Scooter Store July 2011 - March 2012
Skills
Medical Devices, Process Improvement, Sales Operations, Healthcare, Customer Service, Cross-functional Team..., Sales, Account Management, Software Documentation, Team Building, Troubleshooting, Team Leadership, Call Centers, Sales Management, Customer Satisfaction
Education
Brigham Young University - Idaho
The Scooter Store January 2007 - July 2011
The Scooter Store September 2006 - December 2006
The Scooter Store September 2002 - August 2006
Education
The University of Texas at San Antonio 1980 — 1982
Accounting
Texas Tech University 1971 — 1973
MA, Sociology
Baylor University 1969 — 1971
BA, Sociology
Greenville County Detention Center June 2011 - Present
Apria Healthcare April 2005 - May 2010
The Scooter Store February 2002 - July 2004
Skills
Aircraft Transportation, Medical Equipment Repair, Digital Photography
Education
Bob Jones University 1996 — 1999
Master of Arts, Cinema and Video production
Bob Jones University 1990 — 1994
Bachelor of Science, Marketing Management
Boyd'n Co. September 2003 - Present
The Scooter Store September 2009 - June 2011
Boise Cascade December 1978 - November 2004
Skills
Accounting, Market Planning
Education
Boise State University 1993 — 1995
Marketing Mid Management
The Scooter Store September 2009 - Present
Kohl's Department Stores August 2008 - September 2009
Prudential Premier Properties/Century 21 December 2002 - October 2005
Education
University of Wisconsin-Parkside 1992 — 1995
Psychology
Bethel University 1986 — 1988
Progressive Insurance May 2014 - Present
Progressive Insurance May 2012 - May 2014
The Scooter Store January 2011 - March 2012
Harris Connect May 2006 - October 2010
Innovative Communication Systems November 2003 - March 2006
MCI (Verizon) January 2000 - October 2003
Skills
patient evaluation, knowledge of medical..., excellent communication, Customer Service, Inside Sales, Call Center, Windows 7, Windows XP Professional, Microsoft Office, Outlook Express, Internet Explorer, Internet Research, Data Entry, Quality, Property & Casualty..., Call Centers, Sales, Training, Direct Sales
Education
Austin Community College
Registered Nursing/Registered Nurse, 3.7
Wood-Land Unfinished Furniture August 2012 - Present
The Scooter Store May 2011 - August 2012
US Army Natick Soldier Research, Development, and Engineering Center November 2009 - April 2011
US Army Natick Soldier Research, Development, and Engineering Center October 2005 - April 2011
US Army Natick Soldier Research, Development, and Engineering Center November 2008 - November 2009
US Army Natick Soldier Research, Development, and Engineering Center April 2008 - November 2008
US Army Natick Soldier Research, Development, and Engineering Center December 2007 - April 2008
US Army October 2006 - December 2007
US Army Natick Soldier Research, Development, and Engineering Center April 2005 - October 2006
Nayfa’s Furniture September 2002 - August 2004
Skills
Training, Leadership, Human Resources, Army, Command, Sales, Time Management, Purchasing, Personnel Management, Call Centers, New Business Development, Defense, Operations Management, Process Improvement, Team Building, Team Leadership, Management, Recruiting, Cross-functional Team..., Employee Training
Education
University of North Texas 1995 — 1997
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services, 2.9
Cheonggang Academy
Bachelor’s Degree, Business Administration; Human Resource Management
USAA November 2014 - Present
The Scooter Store October 2000 - August 2012
Skills
Customer Service, Sales, Sales Management, Microsoft Office, Interviews, HIPAA, Compliance, Consultants, Microsoft Excel, Internet, 10 Key, Key Performance..., Key Account Management, Key Account Development, Lead Generation, Microsoft Word, Military, Market Analysis, New Business Development, Office Management, Office Administration, Social Media, Typing, Windows, YouTube
Education
Austin Peay State University 1990 — 1991
Associate's Degree, Business Administration, Management and Operations
The Scooter Store May 2009 - Present
Education
Brooklyn College
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
The Scooter Store Sales ConsultantDabella Exteriors LLCMay 2014 - Present
Education
Clackamas Community College
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration
The Scooter Store July 2009 - Present
South Texas Radiology Group 2006 - 2009
Schertz Bank & Trust 2004 - 2005
Skills
Accounts Payable, Sales, Sales Operations, Account Management, Cold Calling, Sales Management, Customer Service, Process Improvement, New Business Development, Team Building, Marketing, Inside Sales, Strategic Planning, Management, Microsoft Office
Education
Career Quest 2005 — 2006
Medical Information Management, Billing and Coding
Burnet High School 1987 — 1990
The Scooter Store July 2012 - October 2013
The Scooter Store July 2012 - January 2013
Micron Technology October 2011 - January 2012
APX Alarm Service January 2008 - January 2010
Stone Roma Marble & Granite March 2004 - January 2007
Education
Boise State University 2002 — 2005
Computer Service Technology
Nampa Senior High 1997 — 1999
High School Diploma
The Greater St. Luke Baptist Church February 2012 - Present
Shiloh Fellowship Church January 2003 - Present
JTEnterprise January 2014 - January 2014
The Scooter Store 2002 - December 2013
US Army August 1989 - March 2000
Skills
Warehousing, Budgets, Project Planning, Forklift Operator, Employee Training, Team Leadership, Purchasing, Logistics, Inventory Management, Supply Chain Management, Military, Inventory Control, Supervisory Skills, Supply Chain, Military Logistics, Training, Transportation..., Management, Administration, Supply, Freight, Negotiation, Trucking, Forecasting, 3PL, Organizational..., Army, Military Experience, Conflict Resolution, Dispatching, Sales, Vendor Management, Teamwork
Education
McNeese State University 2013 — 2013
Sociology
Central Texas College
Logistics, Materials, and Supply Chain Management
Open Bible Seminary
Us army quartermaster school
Transportation/Mobility Management
KCI USA March 2014 - August 2014
The Scooter Store September 2009 - March 2013
Aetna March 2000 - October 2006
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Research, Teamwork, Social Media, English, Java, HTML, C, Windows, AutoCAD, Time Management, Team Leadership, Medical Billing
Education
Allen School-Jamaica 2013 — 2014
Medical Billing and Coding
Patients Choice Medical November 2013 - Present
The Scooter Store July 2009 - March 2013
Education
Brigham Young University 1965 — 1972
Bachelor of Science (BS), History
Key Personnel January 2014 - Present
The Scooter Store April 2005 - March 2013
Central Texas Medical Center December 2003 - April 2005
Skills
Microsoft Office, Typing, Medical Terminology, Medical Records, Medical Coding, Quality Auditing, Quality monitoring, Direct Sales, Call Centers, Customer Service, Customer Retention, Internet Explorer
Education
Career Quest 2003 — 2003
•Medical Information Management, 3.8