The Signature Group
Industry: Company
DescriptionFounded: 2011 Subsidiaries: DeVargas Funeral Home and Crematory, Gabaldon Mortuary, Daniels Family Funeral Services, LLC Parent organization: Park Lawn
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The Signature Group Employees
The Signature Group April 1988 - August 1998
Skills
Microsoft Office, Microsoft Word, Customer Service, Photoshop, PowerPoint, Outlook, Microsoft Excel, Research, Windows, Social Media, Digital Photography, Visual Studio, Notepad++, MySQL, Microsoft Office 2013, NetBeans, Adobe Creative Cloud, iTunes, ICloud, One Drive, Graphic Design
Education
AIU-American Intercontinental University 2014 — 2015
Bachelor's (BIT) - Information Technology, BIT - Specialization in Software Analysis and Development, 13
Lowell HIgh School 1970 — 1975
Graduated main area of study Business, Diploma
Ivy Tech Community College 1993 — 2003
Bachelor's degree, Business and Computers
CTU - COLORADO TECHNICAL UNIVERSITY ONLINE 2015 — 2018
Bachelor Of Science in Information Technology - Concentration: BSIT - Elective Option, Software & Web Design, Sophmore
Collaborative Career Coaching August 2012 - Present
Textron July 2004 - December 2011
Textron July 2003 - June 2004
Textron July 2002 - July 2003
Textron May 2000 - July 2002
Textron January 1998 - April 2000
Shastar February 1994 - December 1997
Pakula & Company August 1985 - December 1989
The Signature Group 1981 - 1985
SKIL Corporation 1980 - 1981
Education
University of Wisconsin-Madison 1974 — 1978
BA, Communication
Northwestern University - Kellogg School of Management 1986 — 1988
MBA, Executive Leadership Program (EMP16)
Bluewater Media May 2014 - Present
Haneke Design January 2014 - April 2014
As Seen On TV, Inc. September 2011 - January 2013
Allstar Products Group January 2009 - June 2011
Livemercial April 2008 - January 2009
Media Resource Group January 2005 - April 2008
Hilti May 2001 - December 2004
Media Solution Services January 2000 - April 2001
First Card August 1998 - July 1999
The Signature Group June 1996 - August 1998
Skills
Direct Marketing, Marketing Strategy, Competitive Analysis, Strategy, Sales, Leadership, E-commerce, Business Planning, B2B, Lead Generation, New Business Development, Agile & Waterfall..., Product Marketing, Supply Chain, Online Advertising, Forecasting, CRM, Sales Operations, P&L Management, Retail, Marketing, Start-ups, International Logistics, Customer Acquisition, Management, Product Management, Negotiation, Operations Management, Brand Development, Sales Force Development, Cross-functional Team..., Advertising, Market Analysis, Budgets, Customer Retention, Microsoft Excel, Project Planning, Digital Media, Mac, SEO, Business Strategy, Merchandising, EDI, ERP, Account Management, Email Marketing, NetSuite, Segmentation, Online Marketing, Strategic Planning
Education
St. Joseph's College (IN) 1992 — 1996
BA
University of Florida
Senior Accounting Professional / Executive November 2013 - Present
FANUC America Corporation April 2006 - November 2013
Accountemps November 2005 - April 2009
RCB Accounting Services June 1992 - November 2005
Crum & Forster March 1988 - June 1992
The Signature Group July 1983 - March 1988
Skills
Project Management, Strong Business Acumen, Team Building, Strong Analytical..., Professional..., Managerial Finance, Financial Analysis, Financial Statements, Fixed Assets, Planning & Organizing..., Variance Analysis, Forecasting, Sarbanes-Oxley Act, Hyperion Enterprise, Department Budgeting, Strategic Financial..., Auditing, Budget Process, Cash Management, Fundraising, Community Outreach, Non-profit Volunteer, Problem Solving, Business Ethics, Payroll, Communication, Dedication to..., Driven By Results, Flexibility, Integrity, Judgment, Team Leadership, Management Skills, Oracle E-Business Suite, Process Focused, Strategic Initiatives, Timely Decision Making, Accounting, Accounts Payable, Accounts Receivable, Capital Projects, Cash Flow, General Ledger, Internal Control..., Procedures Documentation, Financial Reporting, Management, Financial Planning, Leadership
Education
Career Place
Saint Mary's University of Minnesota
Bachelor of Arts (B.A.), Accounting and Business/Management
GPS Insight August 2004 - Present
Sedonatech, Inc. 2000 - 2008
Citadel Investment Group June 1997 - April 2000
CNA Insurance November 1996 - June 1997
United States Army 1992 - 1997
The Signature Group March 1994 - November 1996
Coldwell Banker Relocation 1993 - 1994
Skills
Private Pilot, Enterprise Software, Direct Sales, Telematics, Business Analysis, Start-ups, SaaS, Leadership, New Business Development, Sales, Location Based Services, Executive Management, M2M, Account Management, Selling, Salesforce.com, Databases, Wireless, Business Development, Product Management, Marketing, Email Marketing, Lead Generation, Sales Process, Management, Entrepreneurship, Sales Management, Telecommunications, Solution Selling, GPS, Cloud Computing, Strategy, Product Marketing, Strategic Partnerships, Marketing Strategy
Education
DePaul University 1999 — 2003
MS, Finance
DePaul University 1996 — 1999
MS, Computer Science
University of Illinois at Urbana-Champaign 1987 — 1991
BS, Finance
Nazareth Academy 1983 — 1987
Experian Marketing Services June 2010 - Present
Zurich North America April 2004 - June 2010
Discover Financial Services August 2000 - April 2004
General Electric July 1999 - August 2000
The Signature Group April 1994 - June 1999
SymphonyIRI Group June 1993 - April 1994
Skills
Segmentation, Analytics, Database Marketing, Predictive Modeling, Strategy, Email Marketing, Marketing Analytics, Analysis, Digital Marketing, SAS programming, Management, Market Analysis, Marketing Research, KXEN, SAS, CRM, Direct Marketing, Marketing, Cross-functional Team..., Leadership, Team Leadership, SAS Programming
Education
Northern Illinois University - College of Business 2008 — 2011
Master of Business Administration, Business
Purdue University 1991 — 1993
Master of Science, Applied Statistics
Creighton University 1987 — 1991
Bachelor of Science, Mathematics, Statistics
ASG Direct LTD 2006 - Present
Hamilton Communications 2006 - June 2010
Townsend Agency 2002 - 2006
Frankel/Publicis Communications Group S.A. 1997 - 2002
Leo Burnett 1989 - 1997
The Signature Group 1984 - 1989
Skills
Advertising, Direct Marketing, Direct Mail, Leadership, Integrated Marketing, Budgets, Email Marketing, Print Management, Digital Marketing, Marketing Strategy, Marketing Communications, Account Management, B2B, Brand Development, Brochures, CRM, Creative Direction, Creative Strategy, Interactive Marketing, Lead Generation, Management, New Business Development, Online Advertising, Online Marketing, Packaging, Print Production Process, Project Management, Relationship Marketing, Social Media Marketing, Strategy, Trade Shows
Education
Northeastern Illinois University
BA, Speech Performing Arts, Communication
ZF Friedrichshafen September 2012 - Present
YNOT OUTREACH April 2007 - Present
Ulta November 2011 - March 2012
SXC Health Solutions February 2011 - June 2011
McGraw-Hill Higher Education June 2009 - September 2010
Comcast February 2008 - May 2009
Sprint Nextel December 2004 - October 2007
AT&T / Ameritech February 1996 - July 2005
The Signature Group September 1994 - January 1996
Skills
Troubleshooting, Technical Support, Software Documentation, Help Desk Support, VPN, Training, Windows 7, Windows XP, Program Management, Leadership, Microsoft Office, Call Centers, Computer Hardware, Software Installation, Windows, Customer Service, Access, Active Directory, Outlook, Salesforce.com, Customer Satisfaction, Call Center, Lotus Notes, Hardware, Network Administration, BMC Remedy, Quality Assurance, SAP, XP, Management, Networking, A+ Certified, MCITP, Community Outreach, CCNA, Dameware, Citrix, SMS, Database Administration, MCSE 2003, CompTIA A+ Certification, CompTIA Network+, Information Technology, SCCM, System Migration, Data Migration, Large Scale Deployments, Desktop Deployment
Education
MicroTrain 2012 — 2014
CERTIFICATION, MCITP/MCST/CCNA/CCNP/SECURITY, Comptia A+, Comptia Network+, Windows 7, ITIL
American Intercontinental University(online)
Business, Criminal Justice
DeVry University
Earle High
Harold Washington College
Business Administration and Computer Science
Financial Services April 2013 - Present
GLS INVESTMENTS LLC March 2013 - Present
ALLSTATE\ INSURITY January 2013 - March 2013
Experian Marketing Services June 2009 - October 2011
Experian Marketing Services December 2007 - May 2009
GE Money Services December 2006 - November 2007
GE Partnership Marketing Group October 2005 - November 2006
GE Money Partnership Marketing Group October 2004 - September 2005
GE Money Partnership Marketing Group June 2000 - September 2004
The Signature Group November 1995 - May 2000
Skills
Project Management, Change Management, Data Warehousing, Six Sigma, Software Development, Financial Management, Financial Analysis, Capital Budgeting, Budget Management, Software Lifecycle..., System Architecture, ETL, OLAP, IT Management, Direct Marketing, Call Center Development, Sales Support, CRM software, Oracle Financials, PeopleSoft, Siebel, Offshore Management, Offshore Software..., Business Intelligence, Intranet Strategy, CRM, Budgets, Analytics, Business Process, IT Strategy, Software Project..., Process Improvement, Cross-functional Team..., Managerial Finance, Databases, Management, Pre-sales, Strategy
Education
Indiana University - Kelley School of Business
MBA, Finance and Financial Management Services
Purdue University - Krannert School of Management
BSM, Accounting
Various Organizations February 2011 - Present
AT&T June 2006 - February 2011
AT&T June 2003 - June 2006
AT&T November 2001 - June 2003
AT&T November 2000 - November 2001
The Signature Group April 1996 - November 2000
The Signature Group November 1990 - April 1996
Skills
organized, Analytical Abilities, Problem Solving, Self Starter, Prioritization, Able To Multi-task, follow-through, strict attention to..., strong written and..., work independently as..., Microsoft Office, Internet, Business Objects, FrontPage, Easily learn to utilize..., develop & maintain good..., entrepreneurial spirit, proactive communication, project audits to..., creative, dependable, high sense of..., Integrity, investigative skills, Emergency Evacuation..., Disaster Recovery, Medical Terminology, Analytical Skills, Human Resources, Organization &..., Entrepreneurship, Telecommunications, Time Management, Investigative Reporting
Education
Roosevelt University 1993 — 1998
Bachelor, Organizational Communication / Business
Baxalta July 2015 - Present
Baxter International Inc. 2015 - July 2015
Baxter Healthcare 2012 - 2015
Baxter International Inc. 2011 - 2012
Baxter International Inc. 2007 - 2011
Baxter International Inc. 2003 - 2007
Baxter International Inc. 2001 - 2003
Accord Software 1999 - 2001
The Signature Group 1997 - 1999
The Signature Group 1995 - 1997
Skills
SDLC, Microsoft SQL Server, Visual Basic, Information Technology, Business Intelligence, Project Managment, Vendor Management, Business Analysis, Cognos, Data Warehousing, Project Management, Business Process..., Testing, Analysis, Management, IT Strategy, Requirements Gathering, Team Leadership, Requirements Analysis, Team Management, Cross-functional Team..., Vendor Relationships
Education
Northern Illinois University 1994 — 1996
MBA, Business
Northern Illinois University 1989 — 1991
BA, Finance, Math
1st Money Center October 2014 - Present
Innovations Management Group July 2013 - October 2014
Graphic Arts Innovations October 2010 - June 2013
The Signature Group October 2001 - August 2004
Skills
Customer Service, PowerPoint, Office Management, Research, Environmental Awareness, Project Management, Event Planning, Accounts Payable, Accounts Receivable, Budgets, Administrative..., Sustainability, Invoicing, Administration, QuickBooks, Payroll, Bookkeeping, Office Equipment, Executive Support, Fax
Education
Cincinnati State Technical and Community College
Kindred Healthcare October 2006 - Present
St Jude Medical Center September 1997 - September 2006
The Signature Group October 1994 - September 1997
Skills
Healthcare Management, Healthcare, Hospitals, Meditech, Medicare, Revenue Cycle, Managed Care, Medicaid, Patient Safety, Revenue Cycle Management, JCAHO, Medical Terminology, HIPAA, Insurance, Healthcare Information..., Physician Relations, Healthcare Consulting, Healthcare Industry, Medical Billing
Education
Cerritos College
Early Childhood Education and Teaching
Kaplan University
Business Administration and Management, General
Jade Maintenance July 2011 - Present
Jade Direct January 2008 - Present
RMG Direct, Inc. December 2004 - January 2007
Greene & Associates December 2004 - January 2007
NorthWest Direct October 2003 - December 2004
GE Financial Assurance 2000 - 2004
Teleperformance USA July 2001 - October 2003
Teleperformance 2000 - 2003
The Signature Group 1994 - 2000
Amoco Interprises July 1987 - October 1992
Skills
Call Center, Strategic Planning, Outsourcing, Lead Generation, Direct Marketing, New Business Development, Telemarketing, Inbound, P&L Management, Customer Experience, Customer Acquisition, Start-ups, Sales Management, Customer Retention, Account Management, Contract Negotiations, Forecasting, Team Building, Business Strategy, Cross-functional Team..., Operations Management, Customer Relations, Marketing Strategy, B2B, Client Services, Mergers, Product Management, Vendor Management, BPO, Contract Negotiation, Negotiation, P&L, Business Planning, Online Marketing, Email Marketing, Business Management, Team Leadership, Budgeting, Management Consulting, Budget Management, Marketing Management, Team Management, Sales Support, Insurance, Marketing Communications, Sales, Strategy, Management, Call Centers, CRM
Education
Carthage College 1962 — 1967
BA, Business & Art
Carthage College 1962 — 1967
Bachelor of Arts (B.A.), Business Administration and Management, General
Microsoft January 2015 - Present
Concur June 2014 - January 2015
Microsoft September 2011 - January 2015
Microsoft April 2004 - September 2011
Microsoft August 1997 - March 2004
Ameritech Communications, Inc September 1996 - December 1996
The Signature Group January 1995 - September 1996
Safety-Kleen Corporation September 1993 - January 1995
Skills
Cross-team collaboration, Talking about Business..., Customer Presentations, Product Management, Product Marketing, Analyst Relations, Sales Enablement, Market Requirements..., Customer Demos, Executive-level..., Executive Presentations, Public Speaking, Coaching, Enterprise Software, Product Launch, Value Propositions, Product Planning, Software Product..., Messaging, Competitive Analysis, Product Lifecycle..., Cross-functional Team..., Product Evangelism, Technology Evangelist, Positioning, Competitive Intelligence, Mobile Devices, Mobile Enterprise, Enterprise Mobility, CRM, Microsoft Technologies, Leadership, Content Strategy, Management, Thought Leadership, Channel Partners, Software Industry, B2B Marketing, VDI, Networking, Systems Management, Marketing, Segmentation, Global Marketing, Customer Engagement, Virtual Teams, Marketing Management, Cloud Applications, SaaS, Cloud Computing
Education
University of Washington 2007 — 2008
Certificate, Executive Development Program
Northern Illinois University 1991 — 1993
BS, Applied Computer Science
Harper College 1989 — 1991
AS, Computer Science
Western Union March 2002 - Present
Izodia May 2000 - March 2002
US West Dex August 1997 - May 2000
The Signature Group 1993 - 1997
Skills
Mobile Payments, Product Management, Payments, Electronic Payments, Credit Cards, Debit Cards, Payment Systems, Payment Card Processing, Financial Services, Relationship Management, Strategic Partnerships, Banking, E-payments, Strategy, Cards, Segmentation, ACH, Business Development, Gift Cards, Analytics, Payment Services, Business Strategy, Product Marketing, Remittances, Competitive Analysis, Customer Acquisition, P&L Management, Product Development, Mobile Commerce, Payment Cards, Mobile Marketing, Integrated Marketing
Education
Northwestern University 1992 — 1993
Master of Science, Integrated Marketing Communication, emphasis Database Marketing
University of Northern Colorado 1988 — 1992
Bachelor of Science, Marketing
Hamilton Xpress Travel November 2009 - Present
Carlson Wagonlit Travel March 1998 - June 1998
The Signature Group September 1996 - March 1998
Skills
Tourism, Event Management, Negotiation, Hospitality, Event Planning, Hotels, Meeting Planning, Customer Service, Contract Negotiation, Strategic Planning, Hospitality Industry, Public Relations, Hospitality Management, Trade Shows, Incentive Travel, Nonprofits
Education
Airline Reporting Corporation (ARC) 2002 — 2002
Certified, ARC Certification
Delta College 1984 — 1984
Certified, Travel Agent Program
The Signature Group October 2014 - Present
The Signature Group July 2014 - October 2014
Cisco Systems December 2012 - June 2014
Cisco Systems February 2007 - December 2012
Cisco Systems May 2005 - August 2006
Skills
IP Networking, Routing Protocols, EIGRP, BGP, OSPF, LAN Switching, STP, Cisco Call Manager, RIP, MPLS VPN, Catalyst Switches, Cisco Routers, Multicast, PfR, VoIP, Cisco UCS, VMware, VSS, Cisco 6500, QoS, DMVPN, HSRP, FHRP
Education
North Carolina State University 2001 — 2006
Bachelor of Science (B.S.), Computer Engineering
North Carolina State University 2001 — 2006
Bachelor of Science (B.S.), Electrical Engineering
North Carolina State University 2001 — 2006
Minor, Economics
Wolters Kluwer NA September 2015 - Present
Allstate Insurance 2008 - 2014
GE Capital - Partnership Marketing Group 2004 - 2008
GE Financial Assurance - Partnership Marketing Group 1999 - 2004
The Signature Group 1995 - 1999
Skills
Insurance, Process Improvement, Strategic Planning, Health Insurance, Financial Reporting, Executive..., Administrative..., Leadership, Program Management, Management, Team Building, Strategy, Account Management
Education
College of DuPage
Business administrative course work
Careington International 2001 - Present
Protective Life 1996 - 2001
Roy Thomas, Inc. 1995 - 1996
The Signature Group 1986 - 1995
Skills
Sales Management, Strategic Planning, Account Management, Marketing Strategy, Direct Mail, Health Insurance, Product Development, Sales, Marketing, PPO, E-commerce, Customer Acquisition, Database Marketing, Insurance, Loyalty Programs, Direct Marketing, Segmentation, Business Strategy, Customer Retention
Education
Northern Illinois University 1992 — 1994
MBA, Marketing
University of Wisconsin-Oshkosh 1984 — 1986
MS, Organizational Psychology
CWIE Holding Company, INC August 2014 - Present
CWIE Holding Company, INC January 2014 - August 2014
The Signature Group June 2013 - December 2013
CWIE Holding Company, INC October 2011 - May 2013
Hostgator.com April 2011 - September 2011
Korcett Holdings, Inc. April 2009 - September 2010
Purdue University April 2003 - September 2008
Purdue University June 2000 - March 2003
Skills
Linux, FreeBSD, Solaris, Xen, VMware, vSphere, VMware ESX, Solaris Zones, Windows Server, C, Java, Perl, Unix Shell Scripting, VBScript, Cisco Switches, Dell, Juniper, CentOS, Red Hat Linux, ZFS, JavaScript, MySQL, PostgreSQL, Oracle, Apache, Tomcat, Active Directory, LDAP, System Administration, Unix, Network Administration, DNS, Security, Operating Systems, RedHat, Bind, Network Design, Shell Scripting, Linux System..., RHEL, Nagios, Cloud Computing, Dell Computers, Bash, Debian, Servers, Virtualization, cPanel, LAMP, Network Security
Education
Purdue University 2001 — 2003
Computer Engineering
American Institutes for Research January 2013 - Present
DeVry University January 2011 - Present
JPMorgan Chase April 2012 - December 2012
Tellabs 1999 - February 2012
DeVry University 2005 - 2009
The Signature Group 1997 - 1999
System Software Associates 1996 - 1997
Lucent Technologies 1980 - 1996
Skills
Project Planning, Product Management, Process Improvement, Software Development, Product Development, Team Leadership, Team Building, Program Management, Process Development, Cross-functional Team..., Integration, Systems Engineering, MS Project, Engineering Management, Leadership, Requirements Analysis, Telecommunications, Testing, Troubleshooting, Software Design, Management, Project Management, Networking, Wireless, Vendor Management, Linux, Software Engineering, SDLC, Unix, Software Project..., Visio, PMP, Business Process, Software Documentation, Quality Assurance, Agile Methodologies, Databases, System Architecture
Education
Stony Brook University 1974 — 1979
PhD
Keller Graduate School of Management of DeVry University
MPM
Area Agency on Aging West Palm Beach/Treasure Coast February 2013 - Present
Experienced eLearning Designer/LMS Administrator June 2012 - February 2013
Martin Health System - 100 Top Hospitals, National Employer of Choice, Best Place to Work May 2004 - June 2012
Financial Network April 2003 - June 2004
Smart Document Solutions June 1998 - April 2003
AT&T June 1997 - June 1998
GE Capital November 1994 - June 1998
The Signature Group June 1994 - June 1998
IdealNet June 1993 - November 1994
Skills
Management, Event Planning, Marketing & Fundraising, Technology Integration, Sales Operations, System Administration, Marketing, Program Management, Public Speaking, Hospitals, Strategic Planning, Organizational..., Healthcare, Customer Service, Instructional Design, Project Management, E-Learning, Process Improvement, Training, Employee Benefits, Learning Management, Administration, Nonprofits, Microsoft Office, Microsoft Excel, Vendor Management, HIPAA
Education
Indian River Community College 2005 — 2010
Associate of Arts and Sciences (AAS), Business Administration
Eastern Michigan University 1989 — 1990
BMO Financial Group July 2014 - Present
Ernst & Young May 2012 - July 2014
City of Toronto September 2006 - June 2012
Ryerson HRSA (Human Resources Student Association) September 2010 - May 2012
AstraZeneca Pharmaceuticals May 2011 - August 2011
The Signature Group 2010 - 2010
Skills
Time Management, Recruiting, Human Resources, Teamwork, Leadership, Leadership Development, Customer Service, Training, Team Leadership, Event Planning, Microsoft Excel, Microsoft Office, PowerPoint, Team Building, Outlook
Education
Ryerson University 2008 — 2012
Business Management, Human Resources Management
The Royal Conservatory of Music 1995 — 2011
ARCT (Associate of the Royal Conservatory of Music), Piano Performance, First Class Honours
The Signature Group May 2015 - Present
Abedin Solutions, LLC March 2007 - Present
RaySat 2005 - 2010
American Diabetes Association 2008 - 2009
Harmony Information Systems 2007 - 2007
Skills
Telecommunications, Business Development, Data Center, Mobile Devices, Switches, Product Management, Business Analysis, Information Technology, Cloud Computing, Strategic Planning, Security, Integration, Software Development, Troubleshooting, Networking, Cisco Technologies, Strategic Partnerships, VoIP, Start-ups, Network Security, Strategy, Wireless, Windows, IP, Disaster Recovery, Vendor Management, Project Management, New Business Development, Program Management
Education
Liverpool John Moores University 2012 — 2014
Master of Business Administration (MBA), Cloud Computing, Graduated with Merit Honor
University of Virginia 1998 — 2001
Bachelor, Major in Molecular Biology, Minor CS
Northern Virginia Community College 1995 — 1998
Pre-Medicine/Pre-Medical Studies, HONOR Roll
The Signature Group January 2015 - Present
HP September 2010 - November 2014
The Signature Group, Inc. January 2009 - September 2010
Avaya October 2007 - December 2008
Avaya August 2006 - September 2007
Avaya November 2003 - July 2006
Expanets April 2003 - November 2003
Expanets April 2000 - March 2003
Skills
Unified Communications, Managed Services, VoIP, Avaya, Telephony, Telecommunications, Salesforce.com, Service Delivery, Leadership, Process Improvement, Sales Operations, Call Centers, Cloud Computing, Wireless, Professional Services, Direct Sales, Account Management, Vendor Management, Data Center, Contact Centers, Channel Partners, Solution Selling, SaaS, Cisco Technologies, Integration, Enterprise Software, IVR, Team Leadership, SIP, IP, Go-to-market Strategy, CRM, MPLS, Virtualization, Strategic Partnerships, Networking, Pre-sales, Disaster Recovery, Video Conferencing, WAN, Security, Avaya Technologies
Education
Marshall University 1986 — 1990
BBA, Marketing
World Wide Technology September 2013 - Present
Xerox September 2007 - September 2013
ACS June 2005 - September 2007
The Walt Disney Company April 2004 - June 2005
The Walt Disney Company January 2003 - April 2004
Wachovia March 2002 - October 2002
The Signature Group August 2001 - October 2002
Merchant Wired (a subsidiary of Simon Property Group) November 2000 - July 2001
CMG Telecom March 2000 - November 2000
MRI Software LLC September 1999 - March 2000
Skills
Project Management, Cisco, Network Engineering, PMP, Project Planning, PMO, Visio, SharePoint, MS Project, Project Implementation, Telecommunications, Cisco Technologies, Business Process..., Solution Implementation, IP, TCP/IP, Project Portfolio..., Routers, Vendor Management, Business Process, ITIL, IT Service Management, Disaster Recovery, System Deployment, IT Operations, IT Strategy, IT Management, Management, Infrastructure, Networking, Service Delivery, Integration, Technical Support, Information Technology, Strategy, DNS, Data Center, Network Architecture, Enterprise Architecture, Testing, Outsourcing, Project Delivery, Wireless, Security, Solution Architecture, Cloud Computing, Program Management, Software Project..., Agile Project Management, IT Outsourcing
Education
Case Western Reserve University 1994 — 1997
B.A., Biology, Psychology
University of Phoenix
MBA study
ZANIES Comedy Club May 2012 - Present
ZANIES Comedy Club July 1998 - April 2012
Pheasant Run Resort November 2009 - November 2011
The Signature Group September 1984 - March 1993
Skills
Event Management, Event Planning, Entertainment, Sponsorship, Social Media, Advertising, Marketing Strategy, Marketing, Email Marketing, Tourism, Copywriting, Digital Marketing, Budgets, Corporate Events, Theatre, Social Media Marketing, Resorts, Television, Live Events, Negotiation, Customer Satisfaction, Team Building, Creative Writing, Online Marketing, Online Advertising, Sales, Sales Management, Customer Service, Marketing Communications, Training, Media Planning, Account Management, Sports
Education
Columbia College Chicago 1985 — 1987
BA, Marketing Communications
Northern Illinois University 1980 — 1984
Bachelor of Marketing Communications, PR/Advertising/Journalism
GlynnDevins September 2002 - Present
Barkley and Evergreen 2000 - 2002
The Lacek Group 1997 - 2000
The Signature Group 1992 - 1996
Skills
Interactive Marketing, Email Marketing, Integrated Marketing, Marketing Communications, Digital Marketing, Advertising, Digital Strategy, Mobile Marketing, Direct Mail, Direct Marketing, Creative Strategy, Online Advertising, Interactive Advertising, Brand Development, Social Media Marketing
Education
Iowa State University - College of Business 1987 — 1991
Journalism, Mass Communication
MedSynergies October 2013 - Present
Belo Corp. November 2005 - October 2013
USA Mobility September 2001 - November 2005
Network Associates, Inc 1999 - September 2001
The Signature Group 1998 - 1999
Caterpillar Inc. 1994 - 1998
Skills
IT Audit, Internal Audit, SOX, Security, Risk Assessment, Compliance, Audit, Sarbanes-Oxley Act, Information Security, Auditing, Business Process, Network Security, CISSP, Cisco Technologies, CISA, Information Security..., Enterprise Risk..., Business Process..., Firewalls, Routers, Workday, Business Continuity, TeamMate, Disaster Recovery, Internal Controls, Sarbanes-Oxley, Information Technology, Cloud Computing, COBIT, Integration, Security Audits, ERP, Governance, Databases, IT Management, Enterprise Software, PCI DSS, Computer Security, ITIL, WAN, Microsoft SQL Server, CISM, IT Strategy, Enterprise Architecture, Oracle, Vendor Management, Data Center, Analysis, VPN, Access
Education
Bradley University 1990 — 1994
BS, Electrical Engineering
Chris Gagnon Trust & Co. June 2015 - Present
Sportdecals, Inc 2005 - June 2015
The Delta Factor Marketing Group June 1999 - July 2005
The Signature Group June 1997 - June 1999
Skills
Competitive Analysis, Digital Marketing, Product Management, Direct Response, Product Marketing, Brand Development, Google Adwords, Business Development, Advertising, Brand Management, Creative Direction, PPC, Fundraising, Direct Marketing, Market Research, Strategy, Multi-channel Marketing, Start-ups, Interactive Marketing, B2B Marketing, Management, Digital Strategy, Entrepreneurship, Mobile Marketing, Copywriting, Digital Media, Selling, Landing Page..., Conversion Optimization, Trade Shows, P&L Management, Web Marketing, Media Planning, Customer Insight, Small Business, Search Advertising, Campaign Management, Sales
Education
Northern Illinois University 1986 — 1989
BS, Marketing
Antioch Community High School
J. Anthony Clark May 2009 - Present
Clark Legal Group April 1997 - Present
Office of the Special Deputy 2004 - 2008
Harold Washington College 2002 - 2008
Blau & Bonavich 1997 - 2003
The Signature Group 1986 - 1997
Education
Cornell University 1980 — 1981
Hampton University 1970 — 1974
BA, Journalism
St. Barts
The University of Chicago
Law
other
AWK Technical Services, Inc. August 2008 - Present
eBOS Ventures, LLC. August 2014 - Present
United delivery Service, Ltd August 2008 - Present
qSrSoft, Inc. February 2001 - August 2008
Teleformix October 1998 - February 2001
The Signature Group December 1996 - October 1998
GTE Airfone January 1996 - December 1996
McDonald's Corporation June 1991 - January 1996
Navistar January 1989 - June 1991
CAP Gemini America February 1988 - January 1989
Skills
Cloud Computing, Enterprise Architecture, Management, Software Development, Software Design, Agile Project Management, Integration, Linux, Databases, Apache, Agile Methodologies, Software Project..., Perl, SDLC, Unix, Database Design, JavaScript, SOA, MySQL, PHP, Scrum, Mobile Applications, SQL, Software Engineering, Web Applications, POS, XML, Architecture, C++, SOAP, Design Patterns, AJAX, Distributed Systems, Object Oriented Design, C#, Shell Scripting, REST, Application Architecture, Scalability, .NET, Unix Shell Scripting, Business Analysis, Team Leadership, Process Improvement, Project Management, Team Building
Education
Elmhurst College 1994 — 1998
Bachelor of Arts (B.A.), English with a Writing Emphasis
Joliet Junior College 1990 — 1992
Associate of Arts (A.A.), English Language and Literature/Letters
WindmillNext March 2014 - Present
Follett Higher Education Group November 2010 - March 2014
Pepper Global November 2009 - November 2010
CCM and Associates, Inc. June 2000 - November 2009
Foote, Cone & Belding (now Draftfcb) July 1998 - July 1999
CM Partners, Inc. February 1993 - July 1998
The Signature Group January 1992 - February 1993
Skills
Integrated Marketing, Database Marketing, Marketing Strategy, B2C, B2B, Brand Development, Multi-channel Marketing, Market Research, Direct Marketing, Lead Generation, Digital Marketing, Email Marketing, Social Media Marketing, Online Marketing, Product Marketing, Marketing Communications, Social Media, Marketing Management, Interactive Marketing, B2B Marketing, Advertising, Strategic Partnerships, Customer Retention, Account Management, E-commerce, Consumer Insights, Strategic Planning, Online Advertising, Strategy, Leadership, Marketing, Digital Strategy, Digital Media, Creative Direction, Sales, CRM, Management, New Business Development, Brand Management, Team Leadership, Customer Acquisition, Relationship Marketing, Positioning, Business Strategy, Internal Communications, Brand Awareness, Market Planning
Education
Northwestern University 1991 — 1992
Masters, Integrated Marketing Communications
Drake University 1987 — 1991
B.A., Business
DeKalb High School 1984 — 1987
Digital Doctor Solutions July 2011 - Present
Practice Systems Integration October 2010 - February 2011
Managed Nodes March 2009 - August 2010
The Signature Group May 2009 - November 2009
Managed Nodes 2009 - 2009
Practice Systems Integration June 2006 - May 2008
Loan to Learn 2006 - 2006
Skills
Mobile Marketing, Search Engine Ranking, Dental Practice..., Business Intelligence, Salesforce.com, Enterprise Software, Integrated Marketing, Cloud Computing, Sales, VoIP, Sales Management, Competitive Analysis, Mobile Devices, Mobile Applications, Integration, SaaS, Data Center, Solution Selling, Disaster Recovery, Network Security, Virtualization, Managed Services, Telecommunications, Unified Communications, CRM, Professional Services, Strategic Partnerships, Lead Generation, Pre-sales, Networking, Information Technology, IT Management, Direct Sales
Education
ECPI University 2000 — 2001
A.A.S, Computer Technology
CrossFire Group April 2015 - Present
Better Business Tax & Accounting January 2015 - April 2015
BELFOR Property Restoration December 2013 - January 2015
Cross of Christ Lutheran Church January 2012 - October 2013
Able Orthopedics, Inc. September 2010 - April 2011
Accountemps September 2006 - February 2010
Alpine Tree Care, Inc. January 1996 - January 2006
National Interchem August 1991 - December 1995
The Signature Group May 1988 - January 1991
Skills
Accounting, Accounts Payable, Payroll, Account Reconciliation, Journal Entries, Human Resources, Microsoft Excel, Benefits Administration, Office Management, General Business..., Bookkeeping, Accounts Receivable, Payroll Taxes, General Ledger, Administrative Work, Office Administration, Collections, Payroll Administration, Financials, Small Business..., Administrator, Business Adminstrator, Full Charge Bookkeeper, Small Business, Manufacturing, Medical Records, Customer Oriented, Customer Retention, Customer Service
Education
Oakland Community College 2011 — 2016
Associates Degree, Business Administration
Sterling Heights High School 1978 — 1980
CCC Information Services October 1996 - Present
The Signature Group June 1990 - October 1996
Skills
Technical Support, SaaS, Salesforce.com, Software Documentation, Call Centers, Troubleshooting, Software Implementation, Enterprise Software, Cloud Computing, SharePoint, Customer Satisfaction, Disaster Recovery, Vendor Management, CRM, Integration, Servers, VMware, Networking, Information Technology, Data Center, Databases, Visio, Help Desk Support, System Deployment, Computer Hardware, Windows 7, Software Installation, Hardware, Windows XP, Operating Systems, IT Operations
Education
Loyola University of Chicago
Bachelor of Arts (BA), Political Science and Government
Affinion Group 2006 - 2011
Affinion Group 2005 - 2006
Trilegiant & Cendant Marketing Services 2001 - 2005
Sbarro, Inc. 1999 - 2001
Discovery Zone, Inc. 1996 - 1999
Victory Capital LLC (formerly Forschner Enterprises) 1992 - 1996
The Signature Group 1989 - 1992
Imagine Entertainment 1986 - 1989
Ernst & Young 1978 - 1986
Skills
Investor Relations, Strategic Planning, Risk Management, Human Resources, Corporate Governance, Project Management, Mergers, Team Building, Leadership, Strategic Partnerships, Forecasting, Financial Analysis, Business Strategy, Financial Reporting, Budget, Start-ups, Business Process..., Strategic Leadership, Process Improvement, Restructuring, Management, Due Diligence, SEC filings, Mergers & Acquisitions, Analysis, Finance, Strategy
Education
Saint John's University - Peter J. Tobin College of Business 1975 — 1978
B.S., Accounting
First Financial Bank NA February 2015 - Present
The Signature Group August 2008 - February 2015
Cotton April 2006 - August 2008
C and B Services June 2001 - April 2006
Skills
Management, Production, Profit, Budgets, Sales, Recruiting, Customer Satisfaction, Sales Operations, Forecasting, Time Management, Business Planning, Customer Service, Business Development, Leadership, Selling, Public Speaking, Program Management
Education
Lamar University 1988 — 1992
Bachelor of Science, Education
Port Neches-Groves High School 1984 — 1988
Labelmaster July 2015 - Present
Labelmaster January 2014 - July 2015
W.W. Grainger April 2009 - November 2013
W.W. Grainger July 2008 - March 2009
General Electric, GE Capital, Consumer Finance July 2005 - July 2008
Lanyon, Inc. January 1999 - June 2004
The Signature Group January 1998 - January 1999
Citicorp Services January 1991 - January 1998
Newell International 1989 - 1990
Official Airline Guides / Dun and Bradstreet May 1983 - October 1989
Skills
Direct Marketing, Business Development, Business Strategy, Strategy, Vendor Management, Cross-functional Team..., Leadership, Operations Management, Project Management, Sales, Strategic Partnerships, CRM, Process Improvement, Team Building, Sales Process, B2B, Management, E-commerce, Product Marketing, Strategic Consulting, Sales Operations, Negotiation, Strategic Planning, Contract Negotiation, Change Management, New Business Development, Mobile Devices, Six Sigma, Salesforce.com, Sales Management, Innovation, Customer Service, Solution Selling, Mergers & Acquisitions, Team Leadership, Account Management, Multi-channel Marketing, Product Development, Financial Services, Relationship Management, Product Management, Pricing, Marketing Management, P&L Management
Education
DePaul University 1976 — 1980
B.A.
Roosevelt University 1982 — 1984
MBA Candidate
GEICO January 2007 - Present
Software Consortium 2007 - Present
Chaplin Solutions, Inc. 1999 - Present
Astellas Pharma 2000 - 2006
Delta Solutions, Inc. 2000 - 2006
The Signature Group June 1986 - October 1997
Skills
Java Enterprise Edition, Hibernate, Java, Struts, JSF, Data Warehousing, Software Development, Business Analysis, Enterprise Software, Agile Methodologies, Web Services, Websphere, Spring Framework, SOA, Spring, Data Analysis, Management, SDLC, Enterprise Architecture, J2EE, JMS, SQL, Design Patterns, Application Architecture, Requirements Analysis, Data Science, Machine Learning, Python
Education
Northwestern University 1975 — 1979
BA, Mathematics
General Assembly
General Assembly
MP Marketing Services 2002 - Present
Sourcelink 2001 - 2002
Berlin Industries 1995 - 2001
Publications International, Ltd. 1991 - 1995
The Signature Group 1989 - 1991
TelAction 1987 - 1989
Carson Pirie Scott 1985 - 1987
Rand McNally 1982 - 1985
Education
DePaul University 1983 — 1985
MBA, Marketing
Indiana University Bloomington 1980 — 1982
MA, Economics
University of Illinois at Urbana-Champaign 1976 — 1980
BS, Economics
Forest View High School
Rehabilitation Institute of Chicago November 2011 - Present
Northwestern Memorial Hospital May 2011 - January 2012
McKesson July 2010 - May 2011
Horizon Hospice July 2008 - January 2010
St Michael Catholic Worker NFP 2009 - 2010
Lakeview Nursing & Rehabilitation Centre March 2008 - July 2008
ADP 2002 - 2005
The Signature Group 1985 - 1990
Skills
Non-profits, Timely, Referrals, Hospitals, Healthcare, Records
Education
South Plains College 1975 — 1976
None, Computer Information Systems
Modern Motors Mazda Dodge RAM September 2005 - Present
Scholastic July 2002 - May 2005
Scholastic Inc., Danbury, CT 2003 - 2005
Outpost.com August 1999 - June 2002
The Signature Group January 1997 - June 1999
America Online July 1996 - August 1997
Skills
Online Marketing, Digital Marketing, SEO, Direct Marketing, Email Marketing, Newsletters, PPC, Facebook, Advertising, Marketing, E-commerce, Lead Generation, Copy Editing, Integrated Marketing, Publishing, Online Advertising, Direct Mail, Marketing Strategy, Product Marketing, Product Development, Google Analytics, Sales, Negotiation, Mobile Marketing, SEM, Management, New Business Development, Web Analytics, Affiliate Marketing, Customer Retention, Multi-channel Marketing, Customer Acquisition, Budgets, Customer Service, Database Marketing
Education
Western Connecticut State University 1993 — 1997
Master of Business Administration (MBA)
Bentley College 1988 — 1991
Bachelor of Science (BS), Marketing
Michael Best & Friedrich LLP July 1998 - Present
Otjen, VanErt, Stangle, Lieb & Weir March 1997 - July 1998
Schellinger & Doyle June 1993 - March 1995
The Signature Group April 1992 - June 1993
British Steel September 1989 - August 1990
Skills
Patent Prosecution, Patent Litigation
Education
Harper College
Medical, Paralegal
AT&T (Amdocs via Kelly Mitchell) May 2013 - March 2014
US Cellular (via TEKsystems) January 2013 - May 2013
AT&T (nextGen-IS) September 2010 - July 2012
AT&T (Fujitsu) November 2009 - June 2010
AT&T (Fujitsu / Instant Technology) January 2007 - September 2009
Lawson Products September 1998 - September 2006
HSBC (Household Finance Corp) January 1997 - September 1998
Pioneer Financial Services 1994 - 1997
The Signature Group January 1993 - January 1994
CINCINNATI BELL INFORMATION SYSTEMS January 1985 - January 1993
Skills
PMP, Design Solutions, SDLC, MS Project, Systems Analysis, Visio, Business Analysis, PMO, Vendor Management, Process Improvement, Project Portfolio..., Software Project..., Requirements Gathering, Business Process..., Requirements Analysis, Business Process, Business Intelligence, Team Leadership, Scrum, Program Management, SharePoint, Agile Methodologies, Testing, Software Documentation, CRM, IT Management, Data Warehousing, Analysis, Telecommunications, Project Management, IT Strategy, Cross-functional Team..., Management, Integration, Leadership, Business Requirements, Access, Information Technology, Agile Project Management, Resource Management, ITIL, IT Service Management, ERP, Enterprise Architecture, Project Planning, Project Delivery, PMI, Change Management, Release Management, IT Operations
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1982 — 1991
MBA, Marketing
Roosevelt University 1976 — 1981
BS, Computer Science
The Signature Group December 2014 - Present
Abeinsa EPC April 2014 - October 2014
The Brock Group October 2013 - March 2014
The Signature Group March 2012 - November 2013
FHI Plant Services November 2012 - April 2013
Skills
Microsoft Office, Administración y..., Microsoft Excel, Microsoft Word, Investigación y..., Microsoft PowerPoint, Liderazgo, Entrenamiento
Education
Centro de Estudios Universitarios Xochicalco 2001 — 2005
Medico Cirujano y partero, Medicina General
Colegio Sor Juana Ines de la Cruz 1998 — 2000
Tecnico Programador de Computadoras, Tecnología de la información
The Signature Group April 2014 - Present
CareLink Community Support Services September 2010 - July 2014
GameStop October 2012 - November 2013
Skills
Customer Service, Microsoft Exchange, Troubleshooting, Networking, Active Directory, Help Desk Support, Windows Server, Cisco Call Manager, Microsoft SQL Server, Network Security, Microsoft Word, Microsoft Office, Nonprofits, Unity Connection, Cisco Technologies, VMware vSphere, Cisco VPN, DNS management, SNMP, Software Deployment, Network Load Balancing, Symantec Endpoint..., CommVault, Cisco ASA, BMC Remedy Ticketing..., IIS, DHCP, DNS, Cisco Routers, Technical Support, VoIP, SharePoint..., SharePoint
Education
Penn State University
Bachelor of Science (B.S.)
Epsilon (formerly Aspen Marketing) June 2013 - June 2014
Martopia October 2004 - June 2013
United Loyalty Services June 2002 - October 2004
Rawhide Internet Services, Inc. January 2001 - November 2001
MyPoints.com November 1999 - April 2001
RR Donnelley - Creative Services April 1999 - November 1999
The Signature Group May 1996 - April 1999
Skills
Direct Marketing, Loyalty Marketing, Copywriting, Direct Mail, One-to-one Marketing, Online Advertising, SEO, Advertising, Email Marketing, Integrated Marketing, Strategy, Digital Marketing, Corporate Communications, Content Strategy, Marketing, Interactive Marketing, B2B, Marketing Strategy, Lead Generation, Newsletters, User Experience, Public Relations, Marketing Management
Education
Northern Illinois University
BA
Citizens' Advisory Council 2010 - Present
West Ridge Community Church 1998 - 2001
The Signature Group 1995 - 1999
McKnight Medical Communications/Medical Economics 1992 - 1995
Skills
Non-profits, Strategic Communications, Research, Marketing Strategy, Spokesperson, Newspaper, News Writing, Ap Style, Creative Writing, PowerPoint, Strategic Media..., Stakeholder Engagement, Nonprofits, Newsletters, Press Releases
Education
Northwestern University 1990 — 1991
Masters, Journalism
California State University-Fullerton 1988 — 1990
Bachelors, Communications
Golden West College 1986 — 1988
Associates, Communications
Discover Financial Services September 1998 - Present
The Signature Group March 1998 - September 1998
Analysts International July 1988 - September 1998
Allstate July 1988 - October 1992
Encyclopaedia Britannica March 1985 - June 1988
Lyon Metal Products July 1984 - March 1985
Stone Container Corporation December 1983 - July 1984
Western Railroad Traffic Association November 1982 - December 1983
Education
College of DuPage
North Central College
Ivy Tech Community College August 2007 - Present
Walden University 2008 - 2010
Ivy Tech Community College 2002 - 2009
The Signature Group 1988 - 1999
Indiana State University Summer Theatre 1978 - 1978
Skills
Student Affairs, Distance Learning, Curriculum Design, Teaching, Public Speaking, Higher Education, Curriculum Development, Instructional Design, Research, Adult Education, Event Planning, Student Development, Microsoft Office, Non-profits, College Teaching, Program Development, Educational Technology, E-Learning, Staff Development, Creative Writing, Instructional Technology, Community Outreach, University Teaching, Courses, Grant Writing, Leadership Development, Nonprofits, Admissions, Career Counseling, Classroom, Fundraising
Education
Walden University 2008 — 2011
Phd. Candidate, Community College Leadership
Indiana Wesleyan University 1997 — 1999
MBA, Business
Indiana State University 1976 — 1984
BS/MA, Theatre
Indiana State University 1976 — 1980
B.S., Theatre
North Liberty High School 1972 — 1976
H.S. Diploma
CareMedic Systems Medical BillingMedical Management Professionals2004 - 2006
Advocate Health Partners Operations 1999 - 2001
UniCare 1998 - 1999
The Signature Group 1993 - 1995
MetLife 1988 - 1989
Allstate Life 1988 - 1989
Education
Harper College
Citi August 2012 - Present
Fidelity Investments January 2012 - August 2012
Cincinnati Childrens Hospital Medical Center January 2010 - July 2011
Cincinnati Children's Hospital Medical Center-www.cincinnatichildrens.org/careers 2009 - 2011
Anthem Insurance/ Wellpoint August 2009 - February 2010
Cincinnati Bell Technology Services January 2009 - July 2009
The Nielsen Company April 1999 - January 2009
The Signature Group 1987 - 1997
Skills
Databases, Microsoft SQL Server, SQL, Access, Technical Support, Program Management, Software Development, Business Intelligence, Crystal Reports, ETL, SharePoint
Education
Judson University 1997 — 1999
BA, Leadership & Management
Triton-College 1987 — 1989
AAS, Information Technology
Elevate Energy September 2014 - Present
Village of Arlington Heights August 2013 - Present
Center for Neighborhood Technology January 2014 - August 2014
Alliance for the Great Lakes May 2013 - September 2013
The Biodiversity Project December 2012 - January 2013
Village of Arlington Heights April 2012 - October 2012
Alliance for the Great Lakes May 2012 - August 2012
Village of Arlington Heights January 2006 - January 2009
Packaging Corporation of America August 1998 - February 2007
The Signature Group 1996 - 1998
Skills
Research, Non-profits, Microsoft Office, Microsoft Excel, Data Analysis, Policy Analysis, Public Speaking, Budgets, Project Management, Public Policy, Microsoft Publisher, Stata, VB.NET, VBA, Microsoft Access, SQL, HTML, Banded Report Writers..., Financial Accounting, Accounting Applications, Social Media..., Problem Solving, Financial Reporting, Technical Concept..., Event Planning, Public Service..., Software Development, Software Project..., Database Design, Community Outreach, Policy
Education
Loyola University of Chicago 2010 — 2013
Master of Arts (MA), Public Policy, Summa Cum Laude
University of Illinois at Urbana-Champaign 1985 — 1989
Bachelor of Science (B.S.), Finance, General, Graduated with Honors
Beaumont Enterprise October 2014 - Present
Cakepops by Shannon January 2012 - Present
Group Six Communications June 2013 - February 2014
Beacon Maritime, Inc. January 2012 - May 2013
Dransco February 2011 - August 2011
The Signature Group August 2010 - February 2011
Beck Disaster Recovery, Inc. September 2008 - July 2009
Capital One February 2008 - August 2008
Wachovia Securities Financial Network November 2006 - July 2007
Wells Fargo February 2006 - November 2006
Skills
Accounts Payable, Financial Accounting, Accounts Receivable, Sales, ADP Payroll, Sage MAS200, Sage ERP X3, QuickBooks, Microsoft Office, Accounting, Finance, Contract Management, Payroll, Contract Negotiation, Team Building, Project Planning, Management, Customer Service
Education
Southern Oregon University 1999 — 2002
Communication, General
Panola College 1991 — 1993
Theatre/Theater
The Signature Group June 2015 - Present
Bechtel Oil, Gas, & Chemicals - Sabine Pass LNG November 2013 - December 2014
Bechtel Power Corporation November 2012 - August 2013
Bechtel Power Corporation August 2011 - November 2012
Greater Springfield Board of Realtors 2000 - 2006
Skills
Document Management, SharePoint, Documentum, Access, Quality Assurance, Records Management, Microsoft Office, Supervisory Skills, Auditing, Purchasing, Nuclear, Training, Invoicing, Power Plants, Piping, Project Control
Education
Southwest Missouri State University 1997 — 1999
Master of Business Administration (MBA), Business Administration and Management, General
University of Louisiana at Lafayette 1993 — 1996
Bachelor's degree, Natural & Applied Sciences
3Points, LLC July 2014 - Present
COMM TECH March 1990 - July 2014
The Signature Group 1982 - 1990
Skills
Salesforce.com, B2B Marketing, New Business Development, Telemarketing, Recruiting, Lead Generation, Setting Appointments, Team Leadership, Direct Marketing, Sales, Cold Calling, Marketing, Management, Sales Management, Account Management, Leadership, Marketing Strategy, Customer Service
Education
Bradley University
Bachelor's degree, Marketing and Communications
Dale Carnegie
Cisco May 2015 - Present
The Signature Group November 2014 - May 2015
Cisco Systems January 1999 - November 2014
Skills
FCoE, Nexus, Data Center Architecture, Network Architecture, Cisco IOS
Education
North Carolina State University 1991 — 1996
Bachelor of Science (BS), Mathematics
Ageology 2011 - Present
First Community Financial Bank 2008 - Present
National Financial Partners January 2001 - Present
Saint Joseph's College of Indiana 1998 - Present
Partners Financial 1995 - Present
Partners Wealth Management March 1991 - Present
Northwestern Mutual Life 1991 - 2001
Spiegel, Inc. February 1988 - April 1991
The Signature Group June 1987 - February 1988
Skills
Wealth Management, Asset Protection, Investment Management, Insurance, Business Planning, Risk Management, Securities, Tax, Expert Witness, Divorce Mediation, Public Speaking, Strategic Financial..., Investment Advisory, Finance, Estate Planning, Financial Advisory, Life Insurance, 401k, Alternative Investments, Financial Planners, Retirement Planning, Fixed Annuities, Strategy, Wealth, Financial Services, Wealth Management..., Retirement, Banking, Investments, Series 7, Mutual Funds, Asset Allocation, Disability Insurance, Long-term Care, Asset Managment, Series 63, IRAs, Investment Strategies, Employee Benefits, Portfolio Management, Series 6, High Net Worth..., Pensions, Term Life Insurance, FINRA, Executive Pay, Wealth Accumulation, Uniform Combined State..., Estate Tax Planning, Trust Services
Education
The American College 1998 — 2000
Masters of Science, Financial Services
DePaul University 1989 — 1991
Masters in Business Administration, Marketing
St. Joseph's College (IN) 1983 — 1987
Bachelor, Management/Marketing Information Systems
Bishop Dwenger High School 1979 — 1983
Labelmaster January 2015 - Present
Labelmaster February 2014 - January 2015
W.W. Grainger May 2011 - January 2014
W.W. Grainger November 2004 - June 2011
Sears, Roebuck and Co. July 1998 - November 2004
St. James Associates 1996 - 1998
The Signature Group 1994 - 1996
May Department Stores August 1988 - June 1992
Skills
Multi-channel Marketing, Marketing Communications, B2B, Direct Marketing, B2B Marketing, Integrated Marketing, Email Marketing, Database Marketing, Marketing Strategy, Product Marketing, Lead Generation, Cross-functional Team..., Digital Marketing, Brand Management, CRM
Education
University of Illinois at Chicago 1994 — 1996
MBA, Marketing
Indiana University Bloomington 1984 — 1988
Bachelor of Science, Marketing
Ubisoft Toronto May 2015 - Present
McDonald's Canada September 2013 - May 2015
McDonald's Canada May 2013 - August 2013
Ryerson University (Career Development and Employment Centre) October 2012 - April 2013
Ryerson Entrepreneurial Institute June 2011 - May 2012
The Signature Group August 2010 - March 2011
Skills
Recruiting, Resume Writing, Leadership, Teamwork, Customer Service, Time Management, Resource Management, Human Resources, Leadership Development, Team Leadership, Professional..., Peer Mentoring, Team Building, Project Planning, PowerPoint, Research, Retention Strategies, LinkedIn
Education
Ryerson University 2008 — 2013
Bachelor of Commerce (B.Com.), Human Resources Major, Marketing Minor
AHIMA May 1999 - December 2014
Zacks Investment Research 1997 - 1999
The Signature Group 1991 - 1997
Nightingale-Conant 1987 - 1989
International Masters Publishers 1987 - 1989
Knapp Communications 1984 - 1987
APS Advertising 1983 - 1984
Skills
Integrated Marketing, Marketing Communications, Direct Marketing, Newsletters, Email Marketing, Healthcare, Direct Mail, Positioning, Marketing Strategy, Publishing, Trade Shows, Online Marketing, Leadership, Marketing, Brand Development, Press Releases, Marketing Management, Lead Generation, Content Development, Nonprofits, Account Management, Public Relations, Creative Direction, Writing, Copywriting
Education
California State University-San Bernardino 1981 — 1983
B.A., English
San Bernardino Valley College 1979 — 1981
AA, English
World Wide Technology June 2009 - Present
The Signature Group May 1998 - June 2009
First Union National Bank December 1995 - May 1998
Wachovia Bank 1995 - 1997
Bayer January 1990 - December 1995
Dairy Farm Products 1981 - 1990
Skills
Cisco, Unified Communications, Routing, Network Security, Wireless, Cisco Technologies, Network Architecture, Network Engineering, Network Design, VoIP, Data Center, Cisco Networking
Education
Indiana University South Bend 1983 — 1993
BS, Computer Science
Social Security Disablity July 2009 - Present
Alpine Access Inc October 2013 - February 2014
Vangent / CMS September 2007 - February 2008
CBS Personnel Services May 2007 - August 2007
Bekins Van Lines June 2002 - November 2003
Big Beam Emergency Systems June 1996 - October 1997
The Signature Group March 1995 - August 1995
Household International July 1990 - March 1995
Skills
Medical Terminology, Medical Billing, Medical Coding, Accounts Receivable, Accounts Payable, Call Centers, Teamwork, Retail, Data Entry, Invoicing, Outlook, Customer Satisfaction, Process Scheduler, Office Administration, Fax, Customer Service, Microsoft Word, Telephone Skills, PowerPoint, Microsoft Excel
Education
Grand Canyon University 2009 — 2012
Bachelor's Degree, Psychology, 3.0
Somerset Community College 2006 — 2009
Associate's Degree, Medical Information Technology-Transcription Option, 3.2
McHenry County College 1997 — 1999
GED, I also completed classes in Real Estate Appraisal and passed the state exam.
the American Medical Association June 2007 - Present
Hartford Life January 2004 - March 2006
CNA Insurance October 1996 - December 2003
CNA Insurance October 1988 - September 1996
The Signature Group June 1977 - January 1988
Skills
SDLC, Requirements Gathering, Project Management, Business Analysis, Vendor Management, Project Portfolio..., PMO, Process Improvement, IT Strategy, PMP, E-commerce, Information Technology, Software Development, Software Project..., Enterprise Software, SharePoint
Education
DePaul University 2000 — 2004
BA, IT Project Management
MasterCard June 2013 - Present
Discover Financial Services February 2006 - Present
Sears, Roebuck and Co. February 2002 - February 2004
Discover Financial Services August 1999 - February 2002
Leo Burnett July 1998 - August 1999
The Signature Group July 1996 - July 1998
GE August 1990 - July 1996
Skills
Payments, Marketing, Business Development, Communicaitons, Relationship Mgmt, Relationship..., Six Sigma, Call Centers, Vendor Management, Direct Marketing, Manage Client..., Credit Cards, Relationship Management, Financial Services, Management, Customer Retention, Strategy, Strategic Partnerships, Program Management, Executive Management, CRM, Leadership, Strategic Planning
Education
DePaul University
Bachelor's Degree, Integrated Marketing Communications
Capital One March 2013 - Present
Capital One April 2012 - February 2013
HSBC Card Services July 2011 - December 2011
Leap of Faith Technologies February 2009 - August 2011
Precision Dormer, Inc June 1998 - January 2009
The Signature Group 1996 - 1997
Skills
Marketing Strategy, Integrated Marketing, Marketing Communications, Direct Marketing, Account Management, Strategic Planning, Budgets, Marketing Research, Change Management, Email Marketing, Forecasting, Healthcare, Competitive Analysis, Social Media, Product Launches, Budgeting, Customer Relations, Certified Scrum Master...
Education
Eastern Illinois University 1972 — 1976
BA
Naperville Central High School 1969 — 1972
Lake Forest Graduate School of Management
MBA
The University of Dallas
MBA Marketing
Wells Fargo Home Mortgage November 2013 - Present
Wells Fargo Home Mortgage 1999 - 2004
The Signature Group 1996 - 1999
Skills
Process Improvement, Project Portfolio..., Quality Assurance, Customer Service, User Acceptance Testing, Credit, SDLC, Business Requirements, Risk Management, Business Analysis, Change Management, Leadership, Mortgage Lending
Education
Drake University 1996 — 2000
MBA, Business Administration
Drake University 1983 — 1987
BSE, Education
CWPS February 2014 - Present
mindSHIFT February 2012 - February 2014
Cogent Communications December 2009 - October 2010
immixGroup March 2009 - November 2009
The Signature Group May 2008 - March 2009
Skills
Salesforce.com, Government, Solution Selling, SaaS, Account Management, Business Development, Program Management, Leadership, Enterprise Software, New Business Development, Strategic Partnerships, Professional Services, Team Building, Cold Calling, Business Process..., Process Improvement, Data Center, CRM
Education
George Mason University 2001 — 2006
BA, Government
PSA June 2008 - Present
GE Money April 2007 - June 2008
The Signature Group October 2003 - August 2007
GE Money August 2006 - April 2007
Skills
Gift Cards, Account Management, Loyalty Programs, Direct Mail, Print Production..., Purchasing, Direct Marketing, Customer Relations, Vendor Relations, Customer Service, Marketing Management, Marketing Communications, Budget Management, Digital Printing, Campaign Management, Six Sigma, Retail, Pricing, Email Marketing, Print Management, Multi-channel Marketing, Offset Printing, Database Marketing, Sales, Competitive Analysis, Leadership, Management, Budgets, Marketing Strategy, Variable Data Printing, Vendor Management, Digital Marketing, Integrated Marketing, Packaging, B2B, Customer Retention, CRM, B2B Marketing, Strategic Partnerships, Direct Sales, Advertising, Project Management, Product Marketing, Marketing
Education
Harper College
The Results Companies September 2010 - Present
Intelenet Global Services April 2005 - January 2009
PROTOCOL March 1998 - April 2005
APAC Teleservices February 1997 - March 1998
The Signature Group October 1986 - August 1996
Skills
Call Centers, Leadership, Training, Management, Operations Management, Team Leadership, Team Management, Business Development, Account Management, Forecasting, Employee Training, Project Management, Coaching, Customer Retention, Sales, Human Resources, Strategic Planning, Leadership Development, Competitive Analysis, Analysis, Recruiting, Budgets, Organizational..., Call Center, Customer Service, Inbound Marketing, Workforce Management, Customer Satisfaction, BPO, Call Center Development, Client Development
Education
University of Notre Dame 1992 — 1994
Masters, Business Administration
Michigan State University 1979 — 1980
Bachelor of Science, Agriculture and Natural Resources
Dowagiac Union 1971 — 1975
High School Diploma, General Course Study
Branksome Hall June 2012 - Present
Shoppers Drug Mart February 2012 - May 2012
York Catholic District School Board June 2007 - January 2012
Bombardier Aerospace March 2007 - May 2007
The Signature Group May 2003 - April 2007
Skills
Media Relations, Press Releases, Speech Writing, Corporate Communications, Public Relations, Internal Communications, Communications Planning, Copywriting, Copy Editing, Editing, Social Media, Writing, Event Management, Critical Thinking, Problem Solving, Photography, Research, Event Planning, Crisis Communications, Strategic Communications, Annual Reports, Newsletters, Publications, Proofreading, Web Content, Reputation Management, Social Media Marketing
Education
Centennial College 2006 — 2007
Graduate Certificate, Corporate Communications & Public Relations
York University 2002 — 2006
Honours Bachelor of Arts, Communication Studies & Sociology
Burrow Global, LLC September 2015 - Present
Scendero Outfitters Llc February 2012 - Present
Scendero BD & Consulting February 2012 - Present
The Signature Group April 2011 - May 2015
Signature Industrial Services April 2011 - March 2012
RECON Remedial Construction Services June 2007 - April 2011
Esther's Seafood & Oyster Bar, Inc. November 1989 - June 2007
Skills
Construction, Contract Management, Supervisory Skills, Energy, Business Development, Petroleum, Risk Assessment, Project Planning, Hazardous Waste..., Safety Management..., Industrial Safety, Procurement, Contract Negotiation, Budgets, Construction Safety, Waste Management, Gas, Strategic Planning, Remediation, Team Building, Environmental Compliance, Project Management, Environmental..., Operations Management, Microsoft Office, Waste, Coaching, Risk Management, Purchasing, Accident Investigation, Microsoft Excel, Accounts Receivable, Hazardous Materials, QuickBooks, Hazard Analysis, Analysis, Teamwork, Negotiation, Behavior Based Safety, Auditing, Outlook, Forecasting, Corporate Development, Problem Solving, Leadership Retreats, Promotional Products, Corporate Retreats, Hunting, Corporate Marketing &..., Paintball
Education
Lamar University 1980 — 1988
Bachelor, Accounting
Port Neches Groves High School
CCC Information Services June 2015 - Present
Cloud Contact Solutions October 2014 - June 2015
WebQA November 2013 - September 2014
RLB Affinity Group, Inc. December 2003 - November 2013
Gateway Marketing December 2002 - December 2003
Experian January 2002 - December 2002
United Marketing Group October 2000 - December 2001
Sears, Roebuck and Co. January 1999 - October 2000
First Data Corporation January 1998 - December 1998
The Signature Group April 1986 - December 1997
Skills
Customer Relations, Insurance, Advertising, Direct Marketing, Lead Generation, Direct Mail, Strategy, Customer Service, Database Marketing, Marketing, Sales, CRM, Strategic Planning, Marketing Strategy, Small Business, Selling, Business Development, Leadership, Business Planning, Retail, Strategic Partnerships, Online Marketing, Management, Start-ups, Entrepreneurship, Email Marketing, Customer Acquisition, E-commerce, Online Advertising, Customer Retention, B2B, Analytics, Multi-channel Marketing, SEM, Mobile Marketing, Web Marketing, Affiliate Marketing, PPC, Marketing Management, B2B Marketing, Segmentation, SaaS, Call Centers, Account Management, New Business Development
Education
University of Northern Iowa
MBA, Finance/Marketing
Iowa State University
BS, City and Regional Planning
The Signature Group 1988 - 1998
Skills
Event Planning, Event Management
Education
Eastern Kentucky University 1981 — 1985
ShoreTel, Inc. February 2011 - Present
Hospital Housekeeping Systems July 2009 - February 2011
Borland Software, Inc May 2007 - August 2009
Asuragen, Inc May 2006 - May 2007
Ambion, Inc December 2004 - May 2006
NetSolve, Inc January 2003 - December 2004
USF Processors, Inc May 2000 - June 2002
HP Enterprise Services July 1998 - May 2000
FirstPlus Financial, Inc January 1997 - July 1998
The Signature Group September 1996 - January 1997
Skills
Benefits Administration, ADP Payroll, Payroll Taxes, Garnishments, 401k, New Hire Orientations, Open Enrollment, FMLA, Employee Benefits, Accruals, Outlook, Microsoft Excel, Payroll, ADP ReportSmith, Account Reconciliation, Accounting, Accounts Payable, Analysis, Auditing, Ceridian, Deferred Compensation, Employee Handbooks, Employee Relations, Hiring, Human Resources, Interviews, Journal Entries, Management, Mergers & Acquisitions, Multi-State Sales Tax, Policy, Recruiting, Tax, Time Management
Education
Dallas County Community College 1982 — 1994
Management
United Marketing Group / Teleformix September 2008 - Present
GE Partnership Marketing Group 2004 - 2007
GE Money 2004 - 2007
GE Financial Assurance Partnership Marketing Group 1999 - 2004
The Signature Group 1998 - 1999
Skills
PMP, PMI, Project Management, Six Sigma, Process Improvement, Direct Marketing, Marketing Management, Scriptwriter, Telemarketing, Copy Editing, Creative Writing, Content Creation, Compliance, Compliance Audits, Customer Focus, Attention To Detail, Analytical Abilities, Analytical Skills, Content Strategy, Marketing Communications, Project Coordination, Cross-functional Team..., Advertising, Marketing Strategy, Social Media Marketing, Email Marketing, Market Research, Social Networking, Segmentation, Database Marketing, Integrated Marketing, Website Development, Direct Mail, CRM, Product Management, Marketing
Education
DePaul University
Business/Corporate Communications
Roosevelt University
Business/Corporate Communications
Undisclosed December 2011 - Present
General Dynamics Advanced Information Systems April 2005 - December 2011
SecureInfo February 2004 - March 2005
Raytheon July 2002 - February 2004
Kenrob 2001 - 2002
Reliacast 2000 - 2001
The Signature Group 1999 - 2000
Descartes Systems Group 1998 - 1999
Micros 1997 - 1998
United States Marine Corps 1992 - 1996
Education
William Mitchell College of Law
Juris Doctor (J.D.)
Harvard University 2006 — 2012
Masters of Liberal Arts (ALM), Information Technology
Strayer University 2004 — 2006
BS, Computer Networking
Luther College 1990 — 1991
none
Motion Industries April 2012 - Present
RSC Equipment Rental November 2010 - April 2012
The Signature Group April 2008 - November 2010
T. Johnson Industries April 2005 - April 2008
Jefferson County Environmental Control November 1992 - March 2005
Skills
Sales Management, New Business Development, Key Account Management, Contract Negotiation, Account Management, Operations Management, Inventory Management, Sales, Outside Sales, Team Building, Sales Process, Pricing, Customer Service, Strategic Planning, Contract Management, P, Forecasting, Budgets, Profit, Business Development, Marketing Strategy, Inventory Control, Supply Chain Management, Logistics, Key Account Development, Sales Presentations, Project Management, Negotiation, Sales Operations, Customer Retention, Petroleum, Cold Calling, Purchasing, B2B, Direct Sales, Manufacturing, Selling, Procurement
Education
Lamar University 1988 — 1992
Utica National Insurance Group June 2015 - Present
MetLife January 2014 - August 2014
Allianz Global Corporate & Specialty January 2010 - May 2013
Fireman's Fund Insurance Company January 2003 - January 2010
GMAC Insurance November 2001 - January 2003
Fireman's Fund Insurance Company February 1996 - November 2001
Worldwide Insurance/Providian March 1989 - February 1996
The Signature Group 1982 - 1989
Skills
Insurance, Vendor Management, Customer Satisfaction, Property & Casualty..., Business Process..., Risk Management, Business Analysis, Brokers, Commercial Insurance, Process Improvement, Change Management, Casualty, Sales, Leadership, Underwriting, Reinsurance, Strategic Planning, Claim, General Insurance, Legal Liability, Call Center, Claims Management, Call Centers, Operations Management, Customer Service, Commercial Lines, Innovation, Operational Excellence, Excess, Coaching, Professional Liability, D&O, Team Leadership, Workers Compensation, Umbrella Insurance, Property Damage, Liability, Claim Investigation, Health Insurance, Management, Team Building, Casualty Insurance
Education
Lindenwood University
BA, Business Administration
Sears Holdings Corporation May 2013 - Present
Sears Holdings Corporation October 2011 - May 2013
Little City Foundation January 2009 - October 2011
EPP Corporation July 2007 - January 2009
HSBC Card Services August 2005 - June 2007
Sears Holdings Corporation 1999 - 2005
The Signature Group 1996 - 1999
Quill Corporation February 1994 - August 1996
The Bradford Group 1988 - 1992
Skills
Integrated Marketing, Marketing, Program Management, Direct Marketing, CRM, Management, Database Marketing, Business Development, Marketing Strategy, Sales, Market Planning, Competitive Analysis, Direct Mail, Business Planning, Strategy, Analytics, Lead Generation
Education
DePaul University 1986 — 1988
Bachelor's degree, Marketing
DePaul University
Master of Business Administration (MBA), Marketing Managerment
Footprint Retail Services November 2005 - Present
GE Financial Assurance 1979 - 2003
The Signature Group 1979 - 2002
The Signature Group 1979 - 1999
Skills
CRM, Cross-functional Team..., Leadership, Management, Process Improvement, Marketing, Strategic Planning, Product Marketing, Team Building, Marketing Communications, Training, Sales, Account Management
Education
DePaul University 1978 — 1983
BS
St. Pascal
Flex Brown Fitness Program ManagerIT Independent ConsultantAugust 2011 - Present
Octo Consulting Group March 2009 - May 2010
Cognitive Technologies October 2007 - March 2009
The Signature Group September 2004 - October 2007
Hewlett-Packard July 2000 - September 2004
NOAA April 1994 - July 2000
Education
DePaul University
BA, English
University of Phoenix
MIS, Information Systems Management
MuleSoft September 2015 - Present
MicroPact June 2011 - August 2015
Deltek/FedSources January 2010 - June 2011
The Signature Group May 2008 - August 2009
Navstar, Inc. January 2006 - April 2008
Skills
Consulting, Business Development, Sales, Government Contracting, Cloud Computing, Strategic Planning, Solution Selling, Government, New Business Development, Management, Selling, Strategy
Education
University of Maryland University College 2009 — 2013
Master of Science (MS), Technology Management, Homeland Security Management Specialization
Northwood University 2001 — 2005
BBA, Management
GE Capital August 2012 - 2014
GE Corporate, North American Life & Health 2008 - April 2012
GE Money Partnership Marketing Group October 2004 - April 2012
GE Money 2007 - 2008
GE Partnerhip Marketing Group July 1999 - October 2004
The Signature Group 1997 - 1999
Skills
Cross-functional Team..., Segmentation, Six Sigma, Analytics, Risk Management, Vendor Management, Strategic Planning, Pricing, Strategy, Leadership, Management, Product Management, Banking, Competitive Analysis, CRM, Marketing, Executive Management, Process Improvement, Forecasting, Product Marketing, Product Development, Business Strategy, Strategic Partnerships, Business Development, Business Process..., Program Management, Analysis, Start-ups, Change Management, P&L Management, Team Leadership, Mergers & Acquisitions, Team Building, New Business Development, Business Planning, Marketing Strategy, Sales Management, Market Analysis, Financial Services, Customer Retention, Relationship Management
Education
Saint Xavier University 1972 — 1976
Bachelor of Science (BS), Educational Leadership and Administration, General
Home IT LeaderGE MoneyAugust 1999 - June 2007
The Signature Group March 1988 - July 1999
Education
DePaul University
BA, History
St. Augustine High School
Randstad Pharma on assignment at Takeda Pharmaceuticals September 2013 - March 2015
H. Lundbeck A/S March 2010 - May 2012
Astellas Pharma 2009 - 2010
Motorola 1999 - 2008
Motorola Mobile Devices 1999 - 2008
Ameritech 1999 - 1999
The Signature Group 1993 - 1998
Unisys 1990 - 1993
Skills
New Hire Orientations, Creative Solutions, Outlook, Customer Service, Training, Human Resources, Microsoft Excel, Management, Interviews, Onboarding, PowerPoint, Access, Program Management, Time Management, Sales, Customer Satisfaction
Education
Roosevelt University 1996 — 1999
MA, Training and Employee Development
Northern Illinois University 1983 — 1987
BA, Communications and English
College of DuPage 1979 — 1983
West Chicago High School
Grainger July 2012 - Present
W. W. Grainger January 2012 - Present
W.W. Grainger June 2011 - December 2011
W.W. Grainger April 2009 - June 2011
W.W. Grainger August 2007 - April 2009
W. W. Grainger August 2005 - September 2007
Sears, Roebuck and company April 1998 - April 2005
The Signature Group 1983 - 1998
Skills
B2B, Account Management, Sales Operations, New Business Development, Cross-functional Team..., Sales Process, Direct Sales, Go-to-market Strategy, Marketing, Solution Selling, Direct Marketing, Pricing, Selling, Product Marketing, Competitive Analysis
Education
Roosevelt University 2012 — 2015
Bachelor's Degree
Harper College
Associate of Arts (A.A.), General
Servicemaster October 2010 - Present
ServiceMaster April 2006 - October 2011
Discover Financial Services September 1995 - January 2006
Discover Card 1996 - 2006
Ameritech 1994 - 1995
The Signature Group 1991 - 1994
The Bradford Group 1987 - 1991
Skills
Database Marketing, Customer Acquisition, Direct Marketing, Lead Generation, Analytics
Education
Loyola University Chicago
MBA, Finance
Inte Q, LLC October 2014 - Present
SHC Direct July 2005 - October 2014
Sears - CRM March 1997 - May 2005
Sears, Roebuck and Co. 1997 - 2005
Sears 1997 - 2005
The Signature Group 1993 - 1995
Skills
Database Marketing, Analytics, Loyalty Marketing, Segmentation, Predictive Modeling, Customer Analysis, Direct Marketing, Marketing Analytics, SAS, Customer Insight, Loyalty Programs, Multi-channel Marketing, Strategy, Campaign Management, Customer Acquisition, CRM, Marketing Strategy, Integrated Marketing, Marketing, Email Marketing, Predictive Analytics, Competitive Analysis
Education
Northern Illinois University 1986 — 1992
Master of Science (M.S.), Applied Probability and Statistics
Epsilon March 2008 - Present
Daystar Wheaton Group August 1996 - February 2008
The Bradford Group December 1990 - August 1996
The Signature Group 1987 - 1988
Education
Illinois State University
Marketing
General Electric Integration Architect/ManagerAllstate Insurance2005 - 2006
GE Money 2000 - 2005
GE 2001 - 2004
The Signature Group 1996 - 1999
Brigham Young University 1992 - 1994
Skills
Enterprise Architecture, IT Strategy, Program Management, Business Intelligence, Vendor Management, Technical Architecture, Business Process...
Education
Brigham Young University 1987 — 1993
BA, Communications
Pacific Gas and Electric Company April 2010 - Present
Cedar Parkway Solutions January 2001 - Present
Motorola Mobile Devices June 2005 - June 2007
Chordiant Software 1999 - 2001
MCI Systemhouse 1997 - 2000
APAC 1994 - 1997
The Signature Group 1987 - 1994
Skills
Call Center, Process Improvement, Vendor Management, VoIP, Program Management, Mobile Devices, Unified Communications, Wireless, Product Management, Cross-functional Team..., Business Process..., Customer Experience, CRM, Consulting, Contact Centers, IVR, Integration, Outsourcing, Professional Services, Call Centers, Cloud Computing, Strategy
Education
Roosevelt University 1996 — 2000
BGS
Dundalk Institute of Technology 1978 — 1982
St. Kevins CBS 1973 — 1978
Leaving Cert
Hollender & Company January 2015 - Present
Steelhead Corp August 2004 - December 2014
Media Arts Group, Inc. November 1999 - September 2001
The Franklin Mint 1996 - 1998
Metromail Corporation 1985 - 1991
The Signature Group 1980 - 1985
Skills
Strategic Planning, Management, Database Marketing, Customer Acquisition, Direct Marketing, Project Planning, Process Improvement, Contract Negotiation, Start-ups, Cross-functional Team..., CRM, Marketing Strategy, Strategy, Product Management, Lead Generation, New Business Development, Business Development, Analytics, Integrated Marketing, Segmentation, Business Strategy
Education
The Ohio State University - The Max M. Fisher College of Business
BS and MBA, MBA
Massachusetts Institute of Technology
Post MBA Executive Program, Finance, General
Switchfast Technologies August 2011 - Present
Iron-Grey Management Consultants August 2010 - August 2011
myEARTH360.com June 2007 - July 2010
Citi Cards September 2004 - December 2008
GE Financial Assurance 2000 - 2002
GE Financial 2000 - 2002
Sears Direct Response Group 1995 - 2000
The Signature Group 1988 - 1995
Skills
Strategic Financial..., Financial Analysis, Profit Maximization, Database Analysis, Team Management, Operations Management, Marketing Strategy, Direct Marketing, Managing Partner..., Data Analysis, Cross-functional Team..., Analytics, Product Management, Program Management, Strategy, Start-ups, CRM, Leadership, Insurance, Management, Financial Planning, Marketing, Analysis, Executive Management, Strategic Planning
Education
Northern Illinois University
MBA, Marketing and Finance
Bradley University 1984 — 1988
BS, Business and Marketing
Wells Fargo Card Services June 1997 - Present
Wells Fargo 1997 - Present
The Signature Group 1994 - 1997
Skills
Management, Financial Services, Banking, Credit, Marketing, Relationship Management
Education
Iowa State University 1988 — 1992
Wisconsin Department of Public Instruction 2011 - Present
Department of Public Instruction, Resources for Libraries and Life Long Learning 2006 - 2011
University of Chicago Graduate School of Business July 2002 - September 2006
LexisNexis 1999 - 2002
The Signature Group March 1997 - January 1999
Montgomery Ward 1994 - 1997
LaGrange Park Public Library 1992 - 1993
Forest Park Public Library 1979 - 1981
Stickney Forest View Public Library 1976 - 1977
Skills
Higher Education, Community Outreach, Library
Education
Dominican University 1978 — 1979
Master of Library & Information Science (MLIS)
University of Illinois at Chicago 1976 — 1978
B.A., American History, English Literature
Washington University in St. Louis 1974 — 1976
English Literature, American History
Childtime Learning Center October 2008 - Present
Chicago Tribune June 2004 - July 2007
Chicago Tribune Media Group 2004 - 2007
GE Capital - Partnership Marketing Group June 1999 - May 2002
The Signature Group - Montgomery Ward January 1982 - June 1999
The Signature Group 1982 - 1999
Skills
CDA, One On One, Training, Workshop Facilitation, Staff Development, Coaching, Public Speaking, Editing, Customer Service, Leadership Development, Social Media, Instructional Design, Blogging, Leadership, Research, Creative Writing, Management, Teaching, Call Center, Interviews, Team Building, Sales, Organizational..., Conflict Resolution, Curriculum Design, Employee Training, Copy Editing, Content Management, Team Leadership, Organizational..., Marketing, Quality Assurance, Time Management, Call Centers, Recruiting, Strategic Planning, Customer Retention
Education
Roosevelt University 1999 — 2002
Degree of Bachelor of Professional Studies
Truman College 1987 — 1989
AA
CDA for Infant and Toddlers September 2012
CDA renewed until Oct 2017
DialAmerica Marketing April 2007 - February 2008
iProtect Direct (Formerly Chase Insurance Direct) November 2005 - November 2006
Labelmaster February 2004 - November 2005
APAC Customer Services January 2000 - September 2003
The Signature Group September 1990 - August 1999
Education
Northwest Missouri State University 1983 — 1985
Theater and Business
Truman High School 1980 — 1983
Insight Marketing August 2002 - Present
The Signature Group January 1995 - August 2000
GE Partnership Marketing Group January 1995 - August 2000
Enesco January 1993 - August 1995
Skills
Advertising, Marketing Strategy, Digital Marketing, Integrated Marketing, Social Media Marketing, Marketing, Online Marketing, Marketing Communications, Marketing Management, Direct Marketing, New Business Development, Direct Mail, Lead Generation, Account Management, Email Marketing, SEM, Social Media, Mobile Marketing, Interactive Marketing, Start-ups, Online Advertising, Database Marketing
Education
Bradley University 1988 — 1992
Business Management, Marketing
Sears Holdings Corporation February 1996 - Present
The Nielsen Company April 1990 - January 1996
Kraft Foods December 1985 - March 1990
The Signature Group September 1983 - November 1985
Skills
Data Modeling, Data Integration, Business Intelligence, Data Warehousing, Teradata, ETL, Databases, Hadoop, Big Data, Architecture, Database Design, Netezza, SQL, Enterprise Architecture, Data Analysis
Education
Loyola University of Chicago 1988 — 1992
Masters, Computer Science
Loyola University of Chicago 1978 — 1983
Bachelors, Math and Computer Science
The Signature Group 1984 - 1987
Education
National Louis University
Tukaiz SalesClassic Color2002 - 2004
Tarco 2001 - 2003
Latham & Watkins 1998 - 2000
Brann Marketing 1988 - 1998
The Signature Group 1981 - 1987
Skills
Direct Mail, Direct Marketing, Sales, Integrated Marketing, Customer Service, Digital Printing, Packaging, Account Servicing, Email Marketing, Print Management, Advertising, Offset Printing, Variable Data Printing, Account Management, Print Consulting, Pre-press, Marketing, Marketing Communications, Marketing Strategy, Interactive Marketing, Print On Demand, Trade Shows, Wide Format Printing, Catalogs
Education
Dominican University 1982 — 1985
MBA, Marketing
University of Illinois at Chicago 1975 — 1980
BA, Communicatio Design, Photography, Animation
Tidelands Condominium Association April 2010 - Present
VAS Advisory Services, Inc January 2000 - Present
Food Ingredients Processing co. January 2010 - May 2014
Young America, Inc April 2007 - October 2008
The Signature Group 1994 - 2000
Pansophic 1985 - 1990
Pansophic Systems 1984 - 1990
First Chicago 1980 - 1985
Skills
Call Center, Operations Management, Strategic Planning, Process Improvement, Business Planning, Business Strategy, Team Leadership, Outsourcing, Strategy, Project Management, Contract Negotiation, CRM, New Business Development, Call Centers, Product Management, Cross-functional Team..., Start-ups, Business Development, Program Management, Vendor Management, Business Process..., Risk Management, Change Management, Budgets, Mergers & Acquisitions, Management Consulting, Strategic Partnerships, Management, Leadership, Team Building, Marketing Strategy, Finance, Marketing, Analytics, Business Intelligence, Executive Management
Education
New York University - Leonard N. Stern School of Business 1980 — 1982
MBA, International Finance
City University of New York City College 1968 — 1972
Bachelor of Arts (BA), Computational and Applied Mathematics
National Flood Services May 2013 - Present
Kistler Financial Insurance Group February 2010 - May 2012
21st Century Insurance/AIG Agency Auto December 2003 - December 2009
Assurant Solutions February 1998 - November 2003
The Signature Group February 1990 - February 1998
Direct Marketing Technology October 1988 - February 1990
GE Medical Systems formerly Technicare October 1980 - January 1987
Skills
Expertise in Flood..., Financial Services, Insurance, Account Management, Property & Casualty..., Competitive Analysis, Product Management, Vendor Management, Sales, Marketing, Relationship Management, Business Development, New Business Development, Market Research, Strategic Planning, Product Development, Business Strategy, Process Improvement, General Insurance, Leadership, Management, Sales Operations, Training, CRM, Analysis, Direct Marketing, Customer Retention, Selling, Product Marketing
Education
Columbia College 1995 — 1997
Bachelor of Science, Marketing and Management
Beaumont School 1975 — 1979
College Prep
Bill Jacobs November 2009 - Present
K-Plus August 2008 - December 2008
Austin AECOM January 2005 - June 2008
The Austin Company July 1998 - December 2004
Cadstation May 1989 - June 1998
The Signature Group December 1985 - June 1989
Skills
AutoCAD, Active Directory, Operating Systems, Windows, Troubleshooting, Computer Hardware, Windows Server, System Administration, Microsoft Office, Servers, Outlook, Purchasing, Backup Exec, Customer Service, Windows Server 2003, Disaster Recovery, Customer Relations, Software Installation, Hardware, DHCP, Laptops, Printers, Sales Process, Vehicles, Automotive, Customer Satisfaction, Customer Retention, Project Management
Education
College of DuPage 1985 — 1988
Associates of Applied Science
Glenbard North High School 1981 — 1985
Microtrain
The Signature Group July 1998 - Present
VisitBritain 1995 - 1998
VisitBritain 1990 - 1995
Skills
Cisco Technologies, Disaster Recovery, Virtualization, Telecommunications, Data Center, Routing, Unified Communications, Process Improvement, VoIP, Cloud Computing, Security, Network Architecture, VMware, Change Management, Switches, Network Security, Cisco Call Manager, Firewalls
Education
University of Durham 1986 — 1989
School of Engineering and Applied Sciences
The Corsham School 1979 — 1986
Bernard Silverman and Affiliates March 2010 - Present
Benedictine University 1980 - 2013
DataCo October 2008 - February 2010
Maritz Research 2004 - 2008
Bernard Silverman and Affiliates 2002 - 2004
Market USA 1998 - 2002
Customer Development Corp 1992 - 1997
The Signature Group 1978 - 1992
Skills
Market Research, Marketing Research, Customer Insight, Direct Marketing, Focus Groups, Marketing, Product Development, Statistics, Segmentation, Analysis, Survey Design, Research, Data Analysis, Quantitative Research, Survey Research, Analytics, Qualitative Research, Consumer Behaviour, Questionnaire Design, Advertising Research, Research Design, Questionnaires, Competitive Intelligence
Education
Michigan State University 1967 — 1971
Ph.D, Social Psychology
The Signature Group May 2014 - May 2015
Newcomer's Longview Funeral Home and Cemetery January 1989 - May 2015
Skills
Customer Service, Team Building, Strategic Planning, Sales Management, New Business Development, Fitness, Marketing Strategy, Coaching, Budgets, Wellness, Personal Training, Sales, Business Strategy, Management, Marketing, Negotiation, Operations Management, Microsoft Office, Event Management, Public Speaking, Event Planning, Leadership Development
Education
Kansas City Kansas Community College 1986 — 1989
M, Mortuary Science and Embalming/Embalmer
Hastings High School, Hastings Nebraska 1983 — 1986
High School Graduate 1986
NSC Admin.National Safety Council1988 - Present
The Signature Group July 1980 - March 1988
Education
Michigan State University
Fifth Third Bank April 2009 - Present
HSBC April 2007 - January 2009
Citigroup October 2000 - April 2007
Discover Financial Services March 1997 - October 2000
The Signature Group August 1995 - March 1997
Household International January 1992 - August 1995
Chicago Opera Theatre October 1990 - January 1992
Skills
Credit Cards, Portfolio Management, Telemarketing, Vendor Management, Product Management, Banking, Strategic Planning, CRM, Analytics, Direct Marketing, Leadership, Marketing Strategy, Marketing, Management, Strategy, Email Marketing, Financial Services
Education
North Central College
B.A. - Business Management, Business Management
Huntley High School August 2014 - Present
Marengo Community High School March 2014 - May 2014
SMC Consulting April 2001 - January 2003
Sears Holdings Management Corporation January 1999 - October 1999
The Signature Group June 1995 - December 1998
GE Capital June 1985 - July 1994
Skills
Literary Criticism, Cooperative Learning, Differentiated..., Instructional Design, Creative Writing, Expository Writing, Lesson Planning, Experiential Learning, Direct Marketing, Database Marketing, Customer Acquisition, Email Marketing, Marketing Strategy, Strategic Planning, Strategic Partnerships, Lead Generation, Analytics, Integrated Marketing, Sales Management, Strategy
Education
National Louis University 2013 — 2014
Professional Educator License, Language Arts, Business/Marketing endorsements
Keller Graduate School of Management of DeVry University 1993 — 1995
MBA, Marketing
New York University 1983 — 1985
BA, Economics
Trumbull High School 1977 — 1980
Zurich North America March 2000 - Present
Allstate October 1998 - March 2000
The Signature Group January 1995 - October 1998
Albert H. Wohlers & Company September 1988 - January 1995
Skills
Direct Marketing, Direct Mail, Marketing Management, Insurance, Property & Casualty..., Marketing, Strategy, Account Management, Email Marketing, Sales, Call Centers, New Business Development, Segmentation, Marketing Strategy, Customer Retention, Commercial Lines, Digital Marketing, Underwriting, Fundraising, Time Management, Integrated Marketing, Casualty, Program Management, Commercial Insurance, Lead Generation, Social Media Marketing, Marketing Communications, Liability, Customer Acquisition, Professional Liability, Legal Liability, Eloqua, Multi-channel Marketing, B2B Marketing, General Insurance
Education
Penn State University 1984 — 1987
BA, Speech Communication
Serra High School 1979 — 1983
Staples Business Advantage April 2013 - Present
Lewis University 2006 - Present
Patch.com April 2012 - March 2013
AXA 2006 - 2012
Synergy 3 Communications 2003 - 2006
Optima Educational Solutions- A Healthstar Company 2002 - 2003
Spiegel Catalog 1999 - 2002
The Signature Group 1996 - 1998
Skills
Marketing Communications, Marketing Strategy, Marketing, Product Management, Direct Marketing, Event Planning, Advertising, Sales, Public Relations, Strategy, Project Planning, B2B, Negotiation, Management, Public Speaking, Social Media, Editing, Strategic Planning, Social Media Marketing, Training, Account Management, Sales Management, Program Management, Online Advertising
Education
Roosevelt University 1997 — 1999
MBA, Integrated Marketing Communications
Eastern Illinois University 1987 — 1991
BS, Marketing/Psychology
The General Board of Pension and Retirement Benefits 2011 - Present
Experian 2010 - 2011
ALLANT GROUP 2007 - 2009
Citi Cards 2003 - 2006
SEARS ROEBUCK AND COMPANY 1998 - 2003
FIRSTCARD 1997 - 1998
The Signature Group 1990 - 1997
Ill. Criminal Justice Info Authority 1985 - 1987
Loyola University of Chicago 1982 - 1985
Skills
Analysis, Analytics, Segmentation, Portfolio Management, Database Marketing, Management, Mergers & Acquisitions, Credit, Strategy, CRM, Predictive Modeling, Marketing, Direct Marketing, Financial Services, Data Mining, Direct Mail, SAS, Finance, Marketing Strategy, Leadership, Email Marketing, Customer Acquisition, Customer Insight, Market Research
Education
Loyola University of Chicago 1978 — 1982
M.A., Sociology
Loyola University of Chicago 1974 — 1978
B.S., Psychology/Sociology
Larkin High School
DIploma
The Bradford Group Account SupervisorWalter Latham Company1989 - 1990
The Signature Group June 1986 - July 1989
Skills
Email Marketing, Start-ups, Direct Mail, Marketing, Integrated Marketing, Direct Marketing, Database Marketing, E-commerce, Marketing Strategy, Advertising, Strategic Planning, Multi-channel Marketing, P&L Management
Education
North Central College 1974 — 1978
B.A., English
State Farm Insurance June 1999 - Present
Crum & Forster September 1997 - May 1999
General Accident Insurance July 1996 - September 1997
American Ambassador Casualty Company August 1990 - August 1994
The Signature Group February 1984 - August 1990
Education
University of Arkansas at Little Rock 2011 — 2015
Criminal Justice
Harper College 2000 — 2004
Associates Degree, Paralegal
The Signature Group May 2011 - Present
API February 2013 - March 2014
Direct Marketers of Charleston 2003 - 2009
Skills
TCP/IP, Cisco Call Manager, VoIP, Networking, Routing, Network Architecture, Cisco Technologies, SMTP, SNMP, Linux, VMware Infrastructure, Cisco Firewall Security, Cisco Routers, Cisco IOS, VMware ESX, DNS, Network Security, Virtualization, VMware, Data Center
Education
College of Charleston 2007 — 2011
Bachelor of Science (BSc), Computer Science
First Baptist Temple of Oshkosh November 2002 - Present
First Baptist Church of Rittman May 2000 - November 2002
The Signature Group January 1999 - May 2000
PageNet September 1994 - February 1999
United State Naval Reserves July 1989 - July 1995
Medina County Sheriff Office November 1993 - September 1994
Skills
Pastoral Care, Event Planning, Preaching, Pastoral Counseling, Discipleship, Theology, Biblical Studies, Apologetics, Evangelism, Religion, Church Events, Church Growth, Gospel, Spiritual Direction, Missions, Pastoral, Youth Ministry, Liturgy, Pastoring, Bible, Church Consulting, Church Administration, Discipleship Training, Expository Preaching, Hermeneutics, Homiletics, Exegesis, Pastors, Stewardship, Volunteer Management, Student Ministry, Pastoral Theology, Biblical Teaching, Chaplaincy, Ministry Development, Practical Theology, Religious Studies
Education
Faith Baptist Bible College and Theological Seminary 1998 — 2000
Master of Arts (M.A.) in Religion, Religion/Religious Studies, 3.938
The University of Akron 1989 — 1994
Bachelor of Applied Science (B.A.Sc.), Political Science and Criminal Justice, 2.756
The University of Akron 1989 — 1992
Associate's of Applied Science, Criminal Justice, 2.768
Allstate July 2008 - Present
GE Money January 1996 - June 2008
The Signature Group 1996 - 1998
Skills
Customer Acquisition, Product Management, Business Development, Marketing, Analytics, Direct Marketing, Cross-functional Team..., Insurance, Vendor Management, Financial Services, Relationship Management, Process Improvement, Lead Generation, Competitive Analysis, Strategic Planning, P&L Management, Strategic Partnerships, Finance, Customer Retention, Strategy, Executive Management, Segmentation, Leadership, Database Marketing, Account Management
Education
Keller Graduate School Mgmt 1989 — 1993
MBA, Business Administration and Management, General
Illinois State University 1974 — 1978
Bachelor of Science, Business
Mercedes-Benz London 2013 - Present
mindyourmind (Family Service Thames Valley program) September 2006 - Present
The Signature Group June 2004 - June 2005
Skills
Community Outreach, Psychology, Psychotherapy, Mental Health, Public Speaking, Social Services, Program Development, Adolescents, Counseling Psychology, Crisis Intervention, Nonprofits, CBT, Treatment, Customer Service, Research
Education
The University of Western Ontario - King's University College 2010 — 2013
B.A. Honors, Psychology
Schaumburg School District 54 August 2012 - Present
Addison School District 4 August 2009 - July 2011
Blackhawk Middle School 2005 - 2009
Bensenville Elementary School District 2 April 2008 - July 2008
Computer Associates (CA) June 1988 - October 1990
The Signature Group June 1986 - June 1988
Walker Interactive Systems 1985 - 1986
Skills
Educational Leadership, Educational..., Classroom Instruction, Staff Development, Teaching, K-12, Classroom Management, Elementary Education, Research, Classroom, Literacy, Educational Technology, Differentiated..., Special Education, Instructional Design, Lesson Planning, Curriculum Design, Teacher Training, Instructional Technology, Technology Integration, RTI
Education
Aurora University 2007 — 2009
MAEL, Educational Leadership
Roosevelt University 2003 — 2005
MA, Education
Northern Illinois University 1993 — 1995
BS, Business: Marketing
The Allant Group 2001 - Present
Travel Planners International 2004 - August 2015
GC Services 1996 - 2000
The Signature Group January 1994 - October 1996
Enesco August 1990 - January 1994
Skills
Database Marketing, Segmentation, CRM, Multi-channel Marketing, Direct Marketing, Analytics, Interactive Marketing, Integrated Marketing, Digital Marketing, Marketing Strategy, Direct Mail, Process Improvement, Customer Acquisition, B2B Marketing, Web Analytics, ETL, Email Marketing, Team Leadership, Lead Generation
Education
Bradley University 1986 — 1990
BS, Communications - Advertisting/PR
SWISS RE (formerly GE Insurance Solutions) December 2003 - January 2014
CNA INSURANCE COMPANY February 2002 - December 2003
MILLIMAN & ROBERTSON, INC November 1999 - October 2001
PARSON GROUP May 1997 - November 1999
The Signature Group March 1989 - May 1997
The Signature Group August 1988 - March 1989
Signature Group December 1987 - August 1988
Signature Group March 1987 - December 1987
American Family Insurancre August 1981 - March 1987
American Family Insurnace January 1981 - January 1987
Skills
Insurance, Claims Management, Risk Management, Liability, Underwriting, Reinsurance, Claim, Casualty, Commercial Insurance, Legal Liability, Property & Casualty..., Analysis, Workers Compensation, General Insurance, Litigation Management
Education
Quinlan School of Business, Loyola University Chicago 1994 — 1998
MBA, Management
Loyola University
Masters, Business Administration
Insurance Institute of America
Associate, Risk Management ARM
Roosevelt University
BGS, Psychology
American Educational Institute
Heine and Assoc Executive vice presidentMontgomery Ward1967 - 2002
The Signature Group 1991 - 1993
Education
St. John's University School of Law 1965 — 1969
JD, Law
Columbia University in the City of New York 1959 — 1963
Bachelor's Degree, Political Science and Government
Sears Roebuck 2000 - Present
Sears Roebuck 1990 - 2000
The Signature Group 1976 - 1990
Education
Northwestern University - Kellogg School of Management 1982 — 1983
Masters Management, Business
Georgia State University 1967 — 1970
Bachelor, Business
The Signature Group September 2008 - Present
Skills
Employee Relations, HRIS, Succession Planning, Performance Management, Management, Training, Talent Acquisition, Deferred Compensation, Employee Engagement, Employee Benefits, Organizational..., Consulting, Leadership, Onboarding, Talent Management, New Hire Orientations, Human Resources, Benefits Administration, Personnel Management, College Recruiting, Leadership Development, Workforce Planning
Education
New Mexico State University 1994 — 1999
Bachelor’s Degree, Business Administration
COUNTRY ® Financial July 2003 - Present
GEFA PMG November 1999 - October 2002
The Signature Group February 1997 - November 1999
The Signature Group May 1991 - February 1997
The Signature Group November 1984 - May 1991
Skills
Life Insurance, Disability Insurance, Property & Casualty..., Fixed Annuities, Insurance, Process Improvement, Term Life Insurance, Long-term Care, Retirement Planning, Finance, Health Insurance, Strategic Financial..., Long Term Care Insurance, Banking, Investments, Whole Life, Mutual Funds, Commercial Insurance, Casualty, Series 6, Universal Life, Retirement, Six Sigma, 401k, Financial Planners, IRAs, Homeowners, Series 63, Underwriting, Umbrella Insurance, Financial Planning
Education
Southern Illinois University, Carbondale 1978 — 2001
Bachelor of Science, Business
Northern Illinois University 1988 — 1991
MBA, Finance
TMP Directional Marketing July 2005 - Present
Teleperformance USA March 2000 - July 2005
Teleformix August 2004 - June 2005
The Signature Group March 1995 - November 1999
The Signature Group February 1993 - March 1995
The Signature Group December 1990 - February 1993
The Signature Group August 1987 - December 1990
Education
Northeastern Illinois University
Accounting
Sullivan High School
Langley Federal Credit Union 2005 - Present
Thomas Nelson Community College 2004 - 2005
Humana Military Healthcare Services 2001 - 2004
Anthem Alliance Health Insurance Company 1997 - 2001
The Signature Group 1995 - 1997
US Navy 1988 - 1993
Skills
Enterprise Content..., Business Intelligence, Business Analysis, Application Support..., Disaster Recovery, IT Asset Management, Strategic Planning, ITIL, Data Center, IT Management, Process Improvement, Team Leadership, Project Management, Cross-functional Team..., IT Operations, IT Infrastructure..., Capital Budgeting, Vendor Relationships
Education
Florida Institute of Technology 2002 — 2003
Masters of Science, Systems Management
Saint Leo University 1996 — 2001
Bachelor's of Science, Computer Information Systems
Vanguard January 1999 - Present
Home Sweet Home Mission August 1998 - December 1999
The Signature Group June 1994 - July 1997
Harris Bank June 1993 - July 1994
Skills
General Project..., People Management, Information Technology, Agile Methodologies, Microsoft Office, Relationship Management, Close Attention to..., Highly personable
Education
Keller Graduate School 1999 — 2001
Master of Business Administration (M.B.A.)
University of Bristol 1998 — 1998
Business Management, Summer Study Abroad
Illinois State University 1994 — 1998
Bachelor of Science (BS), International Business & Marketing
Elgin high school
Epsilon April 2013 - Present
Fifth Third Bank September 2009 - April 2013
PwC July 2000 - January 2001
InfiStar June 1999 - July 2000
Discover Financial Services February 1996 - June 1999
Discover Financial Services April 1993 - February 1996
The Signature Group 1990 - 1993
Skills
SAS programming, SQL, Oracle SQL, SQL DB2, PowerPoint, Microsoft Excel, Microsoft Word, CRM, Strategy, SAS, Analysis, Database Marketing, Direct Marketing, Finance, Program Management, Management, Analytics, Data Analysis
Education
University of Iowa 1985 — 1998
Master of Arts (M.A.), Economics
Loras College 1981 — 1985
Bachelor of Arts (B.A.), Economics
JLL September 2014 - Present
SC Johnson & Son, Inc. October 1998 - August 2014
The Signature Group 1996 - 1998
McDonald's Corporation 1993 - 1996
Skills
CAD, Project Management, AutoCAD, MS Project, Project Coordination
Education
Harrington College of Design
The Signature Group 1972 - 1999
Skills
Qualitative Research, Quantitative Research, DBA, CSA, Socio-economic Research, Cook/Campbell..., SPSS, SAS, Risky Decision Making, Daniel Kahneman & Amos..., William Shadish..., Roy Bhaskar Critical..., Baysian Statistics, Method of loci, Archaeology, Pevsner Buildings of..., Architecture, David J Hand The..., Mathematical psychology, J L Fleiss Statistical..., Descriptive, predictive..., Methodology in all..., Wm Dunn Pragmatic..., Cambridge Univ Social..., Ethnocentrism of..., General Systems Theory
Education
Harvard University 1958 — 1961
Master's degree, Cognitive Philology w/ Comparitive Linguistics, Cognitive Psychology, Ethnic Studies, Cognitive Archaeology, Only With Hard Evidence to Substantiate
Harvard University 1958 — 1961
Master's degree
Cambridge University 1959 — 1960
Research Student, Jurisprudence and Social Ethics, Dissertation Social Justice as a Legal Ideal
P&G Long Island Insurance Brokers February 2015 - Present
Schaefer Enterprises, Inc. June 2012 - February 2015
National Insurance Brokerage of New York November 2008 - April 2012
The Signature Group 2012 - 2012
The Signature Group 2012 - 2012
The Treiber Group 2004 - 2009
The Treiber Group 2004 - 2009
The Treiber Group 2004 - 2009
Skills
Marketing, Property & Casualty..., Casualty Insurance, Liability, Commercial Insurance, Underwriting, Insurance, Workers Compensation, Professional Liability, Brokers, Legal Liability, Commercial Lines...
Education
New York Institute of Technology 1990 — 1992
Fine/Studio Arts, General, 3.2
Suffolk County Community College 1978 — 1980
Business Administration and Management, General, 3.0
Academy of St Joseph 1973 — 1977
Regents Diploma, business, A
Advocate Christ Medical Center July 2014 - Present
Alexian Brothers Health System (Ascension Health) September 2012 - August 2013
Sanofi (formerly Sanofi-Aventis) April 2000 - December 2009
Johnson Products Company, Inc., (Division of L'Oreal) May 1991 - June 1999
GSK (formerly Smith Kline Beecham) October 1987 - May 1990
The Signature Group January 1984 - April 1987
Skills
Pastoral Care, Training, Customer Service, Team-oriented, Team Building, Pastoral Theology, Customer Retention, Customer Oriented, Compassion, Sales Presentations, Pharmaceutical Sales, Critical Thinking, Hospitals, Palliative Care, End of Life, Building Relationships, Account Management, Written & Verbal..., Collaborative Problem..., Ethical Decision Making, Management, Telemarketing, Building Customer..., Crisis, Public Speaking, Theology, Leadership, Sales Operations, Fundraising, Community Outreach, Nonprofits, Program Development
Education
Chicago Theological Seminary
Master of Divinity (M.Div.)
The University of Chicago
Bachelor of Arts (B.A.), Biology/Biological Sciences, General
Granville Health System November 2011 - January 2013
VCU Health System January 2004 - November 2011
VCU Health Systems January 2004 - January 2005
HCA -CJW Medical Center August 2002 - December 2003
Remedy Intelligent Staffing Solutions-FirstHealth Services Corp February 2002 - August 2002
Bernard C. Harris Publishing Co January 2001 - January 2002
Office Depot January 1999 - January 2000
The Signature Group January 1996 - January 1999
Wal-Mart January 1993 - January 1996
Education
NursingJohn Tyler Community College
Old Dominion University
Criminal Justice
Park View Senior High
H.S, Accelerated Learning