Thing5 Company
Industry: Software company
DescriptionFounded: 2004 Parent organization: Cloud5 Communications Subsidiary: Hospitality Technical Services, LLCFeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee outside Moved, closed, or was never hereReportThing5 LLCWebsiteDirections Saved (0) Saved Save 1 Google review Telecommunications service provider in Springfield, Massachusetts Address: 1000 W Columbus Ave, Springfield, MA 01106 Phone: (877) 241-2516Place name: : : : Website: Category: : : Hours: : Website: http://www.thing5.com/ Category: Telecommunications Service Provider Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo.Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (2) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Thing5 LLC Posting publicly on the Web Write a review Reviews 1 Google review
Thing5 List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Thing5. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Thing5 Salaries. You can even request information on how much does Thing5 pay if you want to. Learn about salaries, pros and cons of working for Thing5 directly from the past employees.
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19 Thing5 employees in database. Find out everything there's to know about Thing5 employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Thing5 Employees
Employee
Years
Job
Industry
Michelle Eddington Michelle Eddington's Thing5 Experience December 2011 - May 2013
Job Owner at InterAmerican Community Services
Industry Professional Training & Coaching
Experience
Central Payment February 2009 - Present
Self-employed April 2008 - Present
InterAmerican Community Services April 2008 - Present
Olympus Auto Brokers February 2015 - March 2015
Thing5 December 2011 - May 2013
Skills
Social Media Marketing, Social Media, WordPress, User Interface Design, Website Development, Photoshop, Online Marketing, User Experience, Social Networking, Marketing Strategy, Email Marketing, Public Speaking, XHTML, Microsoft Office, Strategic Planning, Facebook, Training, Team Building, Leadership, Customer Service, Nonprofits
Education
Springfield College 2005 — 2006
Credits only in Human Services
Inter American University of Puerto Rico, Arecibo Campus 2005 — 2005
Accelerated Program
Central Payment February 2009 - Present
Self-employed April 2008 - Present
InterAmerican Community Services April 2008 - Present
Olympus Auto Brokers February 2015 - March 2015
Thing5 December 2011 - May 2013
Skills
Social Media Marketing, Social Media, WordPress, User Interface Design, Website Development, Photoshop, Online Marketing, User Experience, Social Networking, Marketing Strategy, Email Marketing, Public Speaking, XHTML, Microsoft Office, Strategic Planning, Facebook, Training, Team Building, Leadership, Customer Service, Nonprofits
Education
Springfield College 2005 — 2006
Credits only in Human Services
Inter American University of Puerto Rico, Arecibo Campus 2005 — 2005
Accelerated Program
Heather Galus Heather Galus's Thing5 Experience February 2013 - Present
Job Customer Service at Thing5
Industry Telecommunications
Experience
Thing5 February 2013 - Present
Skills
Customer Service, Medical Assisting, Sales
Education
Branford Hall Career Institute-Springfield Campus 2004 — 2005
Certificate, Medical/Clinical Assistant
West Springfield Senior High School 1998 — 2001
Thing5 February 2013 - Present
Skills
Customer Service, Medical Assisting, Sales
Education
Branford Hall Career Institute-Springfield Campus 2004 — 2005
Certificate, Medical/Clinical Assistant
West Springfield Senior High School 1998 — 2001
Kevin Girard Kevin Girard's Thing5 Experience March 2012 - May 2013
Job .
Industry Telecommunications
Experience
SolarCity April 2015 - Present
Valley Communications October 2013 - November 2014
Honda of America Mfg., Inc. July 2013 - September 2013
Thing5 March 2012 - May 2013
Domino's Pizza May 2011 - July 2012
Toys R Us September 2010 - October 2011
Babson Capital Management June 2004 - October 2004
Skills
Customer Service, Photography, Information Technology, Hospitality, Contact Centers, Call Centers, Sales, Hotel Booking, Microsoft Office, Windows, Time Management, Customer Satisfaction, Customer Experience, Retail, Data Entry, Team Building, Team Leadership, Employee Training, Quality Assurance, Management, Troubleshooting, Account Management, Technical Support, Coaching, Leadership, Telephone Skills, Training, Inventory Management, Microsoft Excel, Outlook, Teamwork, Security, Integration
Education
Jefferson Community College
Information Technology
Springfield Technical Community College
Information Technology
SolarCity April 2015 - Present
Valley Communications October 2013 - November 2014
Honda of America Mfg., Inc. July 2013 - September 2013
Thing5 March 2012 - May 2013
Domino's Pizza May 2011 - July 2012
Toys R Us September 2010 - October 2011
Babson Capital Management June 2004 - October 2004
Skills
Customer Service, Photography, Information Technology, Hospitality, Contact Centers, Call Centers, Sales, Hotel Booking, Microsoft Office, Windows, Time Management, Customer Satisfaction, Customer Experience, Retail, Data Entry, Team Building, Team Leadership, Employee Training, Quality Assurance, Management, Troubleshooting, Account Management, Technical Support, Coaching, Leadership, Telephone Skills, Training, Inventory Management, Microsoft Excel, Outlook, Teamwork, Security, Integration
Education
Jefferson Community College
Information Technology
Springfield Technical Community College
Information Technology
Alex Nikitin Alex Nikitin's Thing5 Experience August 2009 - May 2011
Job Linux OPS Engineer II at RackSpace
Industry Computer & Network Security
Experience
Rackspace, the #1 managed cloud company July 2014 - Present
BedWatch February 2014 - July 2014
NSS Labs March 2013 - January 2014
Ixia February 2012 - February 2013
Juniper Networks June 2011 - January 2012
Thing5 August 2009 - May 2011
Skills
Security, Network Security, Linux, Testing, Ruby, Web Applications, Python, Servers, TCP/IP, Unix, MySQL, Operating Systems, Load Balancing, IPS, Application Security, Apache, Penetration Testing, PHP, Performance Tuning, Bash, Perl, Object Oriented Design, Metasploit, System Administration, Web Application Security, Performance Analysis, Solaris, Firewalls, Computer Security, Web Development, Physical Security, Beer, IDS, Intrusion Detection, Systems Analysis, System Design, Web Architecture, Security Analysis, Network Programming, High Performance Systems, REST, Internet Security, Information Security, Linux System..., Open Source, OpenStack, Virtualization
Education
Manchester Community College 2004 — 2008
Computer Science
Hogwarts 2000 — 2004
Master of Geekery and Technical Wizardry, Geekery and Technical Wizardry
Rackspace, the #1 managed cloud company July 2014 - Present
BedWatch February 2014 - July 2014
NSS Labs March 2013 - January 2014
Ixia February 2012 - February 2013
Juniper Networks June 2011 - January 2012
Thing5 August 2009 - May 2011
Skills
Security, Network Security, Linux, Testing, Ruby, Web Applications, Python, Servers, TCP/IP, Unix, MySQL, Operating Systems, Load Balancing, IPS, Application Security, Apache, Penetration Testing, PHP, Performance Tuning, Bash, Perl, Object Oriented Design, Metasploit, System Administration, Web Application Security, Performance Analysis, Solaris, Firewalls, Computer Security, Web Development, Physical Security, Beer, IDS, Intrusion Detection, Systems Analysis, System Design, Web Architecture, Security Analysis, Network Programming, High Performance Systems, REST, Internet Security, Information Security, Linux System..., Open Source, OpenStack, Virtualization
Education
Manchester Community College 2004 — 2008
Computer Science
Hogwarts 2000 — 2004
Master of Geekery and Technical Wizardry, Geekery and Technical Wizardry
David Thor David Thor's Thing5 Experience May 2010 - June 2011
Job Managing Director at Arcus Solutions LLC
Industry Computer Software
Experience
Arcus Solutions LLC July 2013 - Present
influencers@ August 2012 - March 2013
PayPal July 2012 - December 2012
Smarter Travel Media LLC July 2011 - May 2012
Thing5 May 2010 - June 2011
Education
Northeastern University 2009 — 2013
Bachelor's of Science
Longmeadow High School
Longmeadow High School
Loomis Chaffee
Arcus Solutions LLC July 2013 - Present
influencers@ August 2012 - March 2013
PayPal July 2012 - December 2012
Smarter Travel Media LLC July 2011 - May 2012
Thing5 May 2010 - June 2011
Education
Northeastern University 2009 — 2013
Bachelor's of Science
Longmeadow High School
Longmeadow High School
Loomis Chaffee
Corey Clegg Corey Clegg's Thing5 Experience November 2007 - Present
Job Technical Support at Thing5
Industry Telecommunications
Experience
Thing5 November 2007 - Present
Skills
Call Center, VoIP, Telephony, Troubleshooting, OS X, Telecommunications, Cisco Technologies, Workforce Management, Call Centers, Avaya, Unified Communications, Active Directory, Cabling, TCP/IP, MPLS, IP, Network Security, LAN-WAN, Windows Server, Routers, Customer Service, Customer Satisfaction
Education
Porter and Chester Institute of Branford
Information Technology
Thing5 November 2007 - Present
Skills
Call Center, VoIP, Telephony, Troubleshooting, OS X, Telecommunications, Cisco Technologies, Workforce Management, Call Centers, Avaya, Unified Communications, Active Directory, Cabling, TCP/IP, MPLS, IP, Network Security, LAN-WAN, Windows Server, Routers, Customer Service, Customer Satisfaction
Education
Porter and Chester Institute of Branford
Information Technology
Christopher Dearborn Christopher Dearborn's Thing5 Experience 2011 - 2012
Job Visual Communication Designer at New Frontiers Design
Industry Graphic Design
Experience
New Frontiers Design 2005 - Present
Oasis Shower Doors 2013 - 2014
GoGraphix 2008 - 2014
Advertus Media 2006 - 2014
Thing5 2011 - 2012
Mystic Parker Printing 2006 - 2012
Into the Classroom Media 1994 - 2007
Mass Printing and Forms 1993 - 2006
American Repertory Theatre 1993 - 2002
Skills
Advertising, Corporate Identity, Website development, Strategic Concept..., Graphic Design, Copywriting, Photography, InDesign, Photoshop, Illustrator, Keynote, Typography, Graphics, Art Direction, Web Design, Logo Design, Layout, Adobe Creative Suite, WordPress, Brochures, CSS, Posters, Visual Communication, HTML, Illustration
Education
Massachusetts College of Art and Design 1989 — 2002
B.F.A. Graphic Design, Communication Arts
Harvard University Extension School 1997 — 1998
Developing Multi Media
Rhode Island School of Design 1984 — 1985
Freshman Foundation
New Frontiers Design 2005 - Present
Oasis Shower Doors 2013 - 2014
GoGraphix 2008 - 2014
Advertus Media 2006 - 2014
Thing5 2011 - 2012
Mystic Parker Printing 2006 - 2012
Into the Classroom Media 1994 - 2007
Mass Printing and Forms 1993 - 2006
American Repertory Theatre 1993 - 2002
Skills
Advertising, Corporate Identity, Website development, Strategic Concept..., Graphic Design, Copywriting, Photography, InDesign, Photoshop, Illustrator, Keynote, Typography, Graphics, Art Direction, Web Design, Logo Design, Layout, Adobe Creative Suite, WordPress, Brochures, CSS, Posters, Visual Communication, HTML, Illustration
Education
Massachusetts College of Art and Design 1989 — 2002
B.F.A. Graphic Design, Communication Arts
Harvard University Extension School 1997 — 1998
Developing Multi Media
Rhode Island School of Design 1984 — 1985
Freshman Foundation
Susan Konieczny Susan Konieczny's Thing5 Experience March 2013 - August 2014
Job Claims Processor at Cigna
Industry Hospital & Health Care
Experience
Cigna January 2015 - Present
Mercer July 2014 - January 2015
Thing5 March 2013 - August 2014
Coldwater Creek November 2006 - June 2014
Liberty Mutual Insurance January 2011 - April 2012
The Hartford August 2000 - September 2009
MassMutual Financial Group March 1989 - August 2000
Skills
Customer Service, Hospitals, Microsoft Word, Public Speaking, PowerPoint, Microsoft Office, Healthcare, Outlook, Management, Community Outreach, Employee Benefits, Sales, Nonprofits, Call Centers, Cpr Certified, Microsoft Excel, Time Management, Leadership, Insurance
Education
University of Massachusetts, Amherst 1978 — 1982
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies
Cigna January 2015 - Present
Mercer July 2014 - January 2015
Thing5 March 2013 - August 2014
Coldwater Creek November 2006 - June 2014
Liberty Mutual Insurance January 2011 - April 2012
The Hartford August 2000 - September 2009
MassMutual Financial Group March 1989 - August 2000
Skills
Customer Service, Hospitals, Microsoft Word, Public Speaking, PowerPoint, Microsoft Office, Healthcare, Outlook, Management, Community Outreach, Employee Benefits, Sales, Nonprofits, Call Centers, Cpr Certified, Microsoft Excel, Time Management, Leadership, Insurance
Education
University of Massachusetts, Amherst 1978 — 1982
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies
Michelle Torchia Michelle Torchia's Thing5 Experience May 2009 - Present
Job Director of Accounting at Thing5
Industry Telecommunications
Experience
Thing5 May 2009 - Present
Shamrock Foods May 2008 - May 2009
Skills
Microsoft Office, Auditing, Customer Service, Customer Satisfaction, Call Centers, Telecommunications, Payroll, Managerial Finance, Employee Training, Accounts Receivable, Data Analysis, Account Management, Time Management, Social Networking, Coaching, Hospitality, Sales, Customer Experience, Outlook, Event Planning, Management, Inventory Management, Leadership, Budgets, Training, Team Leadership, Microsoft Excel, Teamwork, Data Entry, Team Building, Analysis, Customer Retention, Process Improvement, Accounting, Troubleshooting, Invoicing, Pricing, Revenue Recognition, Financial Statements, Accounts Payable
Education
University of Massachusetts, Amherst 2002 — 2004
BA, Economics
Berkshire Community College 2000 — 2002
A.A, Liberal Arts
Thing5 May 2009 - Present
Shamrock Foods May 2008 - May 2009
Skills
Microsoft Office, Auditing, Customer Service, Customer Satisfaction, Call Centers, Telecommunications, Payroll, Managerial Finance, Employee Training, Accounts Receivable, Data Analysis, Account Management, Time Management, Social Networking, Coaching, Hospitality, Sales, Customer Experience, Outlook, Event Planning, Management, Inventory Management, Leadership, Budgets, Training, Team Leadership, Microsoft Excel, Teamwork, Data Entry, Team Building, Analysis, Customer Retention, Process Improvement, Accounting, Troubleshooting, Invoicing, Pricing, Revenue Recognition, Financial Statements, Accounts Payable
Education
University of Massachusetts, Amherst 2002 — 2004
BA, Economics
Berkshire Community College 2000 — 2002
A.A, Liberal Arts
Maritza Harper-James Maritza Harper-James's Thing5 Experience September 2014 - February 2015
Job Site Director at Thing5
Industry Telecommunications
Experience
Thing5 September 2014 - February 2015
Access Health CT September 2013 - February 2014
Designs For Health October 2010 - October 2012
StubHub March 2005 - October 2010
CIGNA Healthcare December 1993 - May 2004
Travelers September 1988 - August 1992
Skills
Call Center, Customer Experience, Customer Service, Customer Satisfaction, Team Building, Call Centers, Coaching, Sales, Account Management, Management, Customer Retention, Leadership, Sales Operations, Direct Sales, Sales Process, Salesforce.com, Training, Vendor Management
Education
Emerson College 1980 — 1984
BSSP, Business Communication
Thing5 September 2014 - February 2015
Access Health CT September 2013 - February 2014
Designs For Health October 2010 - October 2012
StubHub March 2005 - October 2010
CIGNA Healthcare December 1993 - May 2004
Travelers September 1988 - August 1992
Skills
Call Center, Customer Experience, Customer Service, Customer Satisfaction, Team Building, Call Centers, Coaching, Sales, Account Management, Management, Customer Retention, Leadership, Sales Operations, Direct Sales, Sales Process, Salesforce.com, Training, Vendor Management
Education
Emerson College 1980 — 1984
BSSP, Business Communication
Lisa Ellison Lisa Ellison's Thing5 Experience January 2012 - July 2014
Job Director, Operations Planning at Fidelity Investments
Industry Hospitality
Experience
Fidelity Investments July 2014 - Present
Thing5 January 2012 - July 2014
Village Fertility Pharmacy March 2011 - January 2012
SimplexGrinnell May 1999 - March 2011
Skills
Human Resource Certified, Workforce Management, Workforce Development, Call Routing, Staff Management, Call Processing, Budget Management, Budget Analysis, Capital Budgeting, ROI development, ROI Accountability, Staff Retention, Customer Retention, Leadership Mentoring, Avaya, Business Analytics, Trend Analysis, aux code compliance, Change Management, Customer Service, Asset Management, Cost Reduction, Cost Analysis, Cost Savings, Cost Containment, Human Resources, Asset Managment, Return on Investment, Time Management, Team Building, Budgets, Call Centers, Contact Center..., Coaching, Contact Centers, Employee Relations, Operations Management, Hiring, ROMI, Cost Accounting, Vendor Management, Process Scheduler, Customer Satisfaction, Management, Telephony, Team Leadership, Outsourcing, Forecasting, Training, P&L Management
Education
Northeastern University
SHRM HR Certificate, Human Resource
University of Phoenix
Communication, General
Fidelity Investments July 2014 - Present
Thing5 January 2012 - July 2014
Village Fertility Pharmacy March 2011 - January 2012
SimplexGrinnell May 1999 - March 2011
Skills
Human Resource Certified, Workforce Management, Workforce Development, Call Routing, Staff Management, Call Processing, Budget Management, Budget Analysis, Capital Budgeting, ROI development, ROI Accountability, Staff Retention, Customer Retention, Leadership Mentoring, Avaya, Business Analytics, Trend Analysis, aux code compliance, Change Management, Customer Service, Asset Management, Cost Reduction, Cost Analysis, Cost Savings, Cost Containment, Human Resources, Asset Managment, Return on Investment, Time Management, Team Building, Budgets, Call Centers, Contact Center..., Coaching, Contact Centers, Employee Relations, Operations Management, Hiring, ROMI, Cost Accounting, Vendor Management, Process Scheduler, Customer Satisfaction, Management, Telephony, Team Leadership, Outsourcing, Forecasting, Training, P&L Management
Education
Northeastern University
SHRM HR Certificate, Human Resource
University of Phoenix
Communication, General
Mike Petit Mike Petit's Thing5 Experience January 2009 - March 2015
Job Owner at Pioneer Valley Painting
Industry Construction
Experience
Pioneer Valley Painting June 2015 - Present
Thing5 January 2009 - March 2015
Skills
Call Centers, Telecommunications, Customer Satisfaction, Team Leadership, Team Building, Troubleshooting, Management
Education
Classical High School
Springfield Technical Community College
Pioneer Valley Painting June 2015 - Present
Thing5 January 2009 - March 2015
Skills
Call Centers, Telecommunications, Customer Satisfaction, Team Leadership, Team Building, Troubleshooting, Management
Education
Classical High School
Springfield Technical Community College
William Gilchrist's Thing5 Experience September 2014 - Present
Job Regional Director of Sales at Thing5
Industry Telecommunications
Experience
Thing5 September 2014 - Present
TravelClick January 2004 - September 2014
Dolce Hotels & Resorts January 1990 - January 2003
Dolce International 1990 - 2003
Oak Brook Hills Resort 1998 - 2000
Dolce Hamilton Park 1990 - 1993
Skills
Yield Management, Revenue Analysis, Hospitality Industry, Hotel Management, Hotels, Hospitality Management, Resorts, Hospitality, Tourism, Food & Beverage, Pre-opening, Property Management..., Sales, Front Office, Rooms Division, Restaurants, Hotel Booking, Online Travel, Catering, Banquets, Opening Hotels
Education
East Stroudsburg University of Pennsylvania
Recreation & Leisure Services Management/Hospitality Operations
Thing5 September 2014 - Present
TravelClick January 2004 - September 2014
Dolce Hotels & Resorts January 1990 - January 2003
Dolce International 1990 - 2003
Oak Brook Hills Resort 1998 - 2000
Dolce Hamilton Park 1990 - 1993
Skills
Yield Management, Revenue Analysis, Hospitality Industry, Hotel Management, Hotels, Hospitality Management, Resorts, Hospitality, Tourism, Food & Beverage, Pre-opening, Property Management..., Sales, Front Office, Rooms Division, Restaurants, Hotel Booking, Online Travel, Catering, Banquets, Opening Hotels
Education
East Stroudsburg University of Pennsylvania
Recreation & Leisure Services Management/Hospitality Operations
Donna Zimmerman's Thing5 Experience March 2012 - Present
Job Account Manager at Thing5
Industry Telecommunications
Experience
Thing5 March 2012 - Present
Community Music School of Springfield October 2003 - March 2012
ITT Sheraton 1982 - 1992
Skills
Unified Communications, Strategic Planning, CRM, Telecommunications, Salesforce.com, Account Management, Security, Troubleshooting, Avaya, Call Centers, Customer Service, Customer Satisfaction, Team Leadership, Team Building, Management, Time Management, Hospitality, Sales, Microsoft Office, Customer Retention, Contact Centers, Data Entry, Leadership, Event Management, Customer Experience
Education
University of Massachusetts, Amherst
Bachelor of Science (BS), Hotel, Restaurant and Travel Administration
Thing5 March 2012 - Present
Community Music School of Springfield October 2003 - March 2012
ITT Sheraton 1982 - 1992
Skills
Unified Communications, Strategic Planning, CRM, Telecommunications, Salesforce.com, Account Management, Security, Troubleshooting, Avaya, Call Centers, Customer Service, Customer Satisfaction, Team Leadership, Team Building, Management, Time Management, Hospitality, Sales, Microsoft Office, Customer Retention, Contact Centers, Data Entry, Leadership, Event Management, Customer Experience
Education
University of Massachusetts, Amherst
Bachelor of Science (BS), Hotel, Restaurant and Travel Administration
Clarence O. Tuning III's Thing5 Experience November 2013 - August 2014
Job Senior PostSales Engineering Consultant at ePlus Systems
Industry Telecommunications
Experience
ePlus Systems March 2015 - Present
iRobot Corporation October 2014 - December 2014
Thing5 November 2013 - August 2014
ESPN June 2013 - November 2013
NXO Americas November 2011 - April 2012
Aspen Technology May 2011 - November 2011
OGlobalTel, LLC January 2008 - July 2011
State of West Virginia Office of Technology October 2010 - March 2011
CIGNA Group Insurance 2008 - 2009
Skills
ASA, Project Planning, Management, Cisco Technologies, VPN, CCNA, Switches, Data Center, Network Administration, Firewalls, Networking, WAN, Network Architecture, Network Engineering, OSPF, Routers, Network Design, Security, Network Security, CCNP, Cisco ASA, Operating Systems
Education
Infosec Institute/Intense School 2015 — 2015
Certified Ethical Hacker
University of Hartford
Bachelor's degree, Computer Engineering
ePlus Systems March 2015 - Present
iRobot Corporation October 2014 - December 2014
Thing5 November 2013 - August 2014
ESPN June 2013 - November 2013
NXO Americas November 2011 - April 2012
Aspen Technology May 2011 - November 2011
OGlobalTel, LLC January 2008 - July 2011
State of West Virginia Office of Technology October 2010 - March 2011
CIGNA Group Insurance 2008 - 2009
Skills
ASA, Project Planning, Management, Cisco Technologies, VPN, CCNA, Switches, Data Center, Network Administration, Firewalls, Networking, WAN, Network Architecture, Network Engineering, OSPF, Routers, Network Design, Security, Network Security, CCNP, Cisco ASA, Operating Systems
Education
Infosec Institute/Intense School 2015 — 2015
Certified Ethical Hacker
University of Hartford
Bachelor's degree, Computer Engineering
Juan Andrés Torres's Thing5 Experience February 2014 - Present
Job New Hire Trainer at Thing5
Industry Insurance
Experience
Thing5 February 2014 - Present
Network Health June 2011 - November 2013
TD Bank July 2008 - January 2011
Solstice Sunglass Boutique June 2007 - March 2009
Skills
State Medicaid Policy, Retail Banking, Retail Management, Sales Management, Training & Development, Customer Service, Sales Operations, Call Center Development, Administrative Work, Career Development
Education
Holyoke Community College
Thing5 February 2014 - Present
Network Health June 2011 - November 2013
TD Bank July 2008 - January 2011
Solstice Sunglass Boutique June 2007 - March 2009
Skills
State Medicaid Policy, Retail Banking, Retail Management, Sales Management, Training & Development, Customer Service, Sales Operations, Call Center Development, Administrative Work, Career Development
Education
Holyoke Community College
Taquiyyah Hernandez's Thing5 Experience April 2012 - November 2012
Job sales assoicate at Forever 21
Industry Apparel & Fashion
Experience
Forever 21 November 2012 - Present
Thing5 April 2012 - November 2012
Skills
Customer Service, Data Entry, Call Centers, Telephone Skills, Retail
Education
Holyoke Community College 2012 — 2014
Forever 21 November 2012 - Present
Thing5 April 2012 - November 2012
Skills
Customer Service, Data Entry, Call Centers, Telephone Skills, Retail
Education
Holyoke Community College 2012 — 2014
Natalia Henry's Thing5 Experience June 2012 - August 2013
Job Shipping/Recieving at Premier Transportation
Industry Transportation/Trucking/Railroad
Experience
Premier Transportation September 2013 - Present
Thing5 June 2012 - August 2013
Innovation FIrst Notice August 2011 - June 2012
Skills
Data Entry, Customer Service, Retail, Sales, Claims Handling, Telecommunications, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Firefox, Google Chrome, Social Media
Education
Springfield Technical Community College 2009 — 2015
Some College, Computer Engineering
Springfield Renaissance School 2007 — 2010
High School Diploma, General Studies
Premier Transportation September 2013 - Present
Thing5 June 2012 - August 2013
Innovation FIrst Notice August 2011 - June 2012
Skills
Data Entry, Customer Service, Retail, Sales, Claims Handling, Telecommunications, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Firefox, Google Chrome, Social Media
Education
Springfield Technical Community College 2009 — 2015
Some College, Computer Engineering
Springfield Renaissance School 2007 — 2010
High School Diploma, General Studies
James Darga's Thing5 Experience October 2013 - Present
Job Tier II Technician at Thing5
Industry Telecommunications
Experience
Thing5 October 2013 - Present
Thing5 LLC April 2013 - October 2013
Thing5 LLC May 2012 - April 2013
Skills
Call Centers, Telecommunications, VoIP, Troubleshooting, Avaya Technologies, Telephony, Customer Experience, Contact Centers, Unified Communications, Customer Satisfaction, Workforce Management, MPLS, IP, Customer Retention, TCP/IP, Team Leadership, Cisco Technologies, Customer Service, CRM, Cabling
Education
Holyoke Community College 2011 — 2012
Holyoke High School 2001 — 2005
High School, N/A
Thing5 October 2013 - Present
Thing5 LLC April 2013 - October 2013
Thing5 LLC May 2012 - April 2013
Skills
Call Centers, Telecommunications, VoIP, Troubleshooting, Avaya Technologies, Telephony, Customer Experience, Contact Centers, Unified Communications, Customer Satisfaction, Workforce Management, MPLS, IP, Customer Retention, TCP/IP, Team Leadership, Cisco Technologies, Customer Service, CRM, Cabling
Education
Holyoke Community College 2011 — 2012
Holyoke High School 2001 — 2005
High School, N/A
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk