Experience
Demograph™   January 2014 - Present
LSDM DESIGN   January 2001 - Present
Thomas Cook North America   May 2005 - September 2007
Lombardi Publishing Corporation   January 2005 - March 2005
Hippo Media   2001 - 2005
Kwik Kopy Printing  2000 - 2002
Humber College Digital Imaging Training Centre   2000 - 2001
Staples  1998 - 2000

Skills
Graphic Design, Creative Direction, Automated Publishing, Consultancy, Art Direction, Web Project Management, Marketing Strategy, Visual Communication, Graphic Arts, Graphics, User Interface Design, Web Design, Logo Design, Print Production, Print Management, Print Production..., Planning, Print, Email Marketing, Brand Development, Advertising, Brochures, Integrated Marketing, Layout, Adobe Creative Suite, Pre-press, Marketing Communications, Corporate Branding, Typography, Branding, Creative Strategy, User Experience, Image Manipulation, Newsletters, Copywriting, Project Planning, Marketing

Education
Humber College   2000 — 2000
Graphic Design

Humber College   1998 — 1999
Marketing

Experience
Humber College  September 1998 - Present
Everest College Canada  September 1998 - July 2001
Signature Vacations  April 1996 - July 1998
Signature Vacations  November 1994 - April 1996
Signature Vacations  September 1992 - November 1994
Signature Vacations  November 1989 - September 1992
Carlson Wagonlit Travel  July 1988 - November 1989
Marlin Travel Service Guaranteed   January 1988 - July 1988
Thomas Cook North America   April 1987 - January 1988
Air Canada Vacations  February 1986 - April 1987

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Sabre, Galileo, Twitter, Pinterest, Facebook, LinkedIn, Blackboard

Education
Seneca College of Applied Arts and Technology   1995 — 1996
Adult Education Certificate, Staff Training & Development

Centennial College   1986 — 1988
Travel Counsellor Diploma, Travel & Tourism

Humber College

Experience
James Lorimer & Company Ltd   June 2013 - Present
Mahaya Forest Hill   June 2012 - Present
Pearson Education Canada  December 2010 - June 2013
University of Toronto Press  August 2010 - December 2010
Thomas Cook North America   December 2008 - April 2010
Working to Empower   October 2007 - October 2008
University of Guelph  September 2006 - December 2007

Skills
Research, Communications, Project Management, Microsoft Excel, Editing, Copy Editing, Social Media, Copywriting, Proofreading, Editorial, Time Management, Social Media Marketing, Publishing, Event Planning, Blogging, Email Marketing, Teaching, Web Content, Marketing, Books, Adobe Creative Suite, Publications, Marketing Strategy, Leadership

Education
Ryerson University   2010 — 2010
Publishing

University of Guelph   2006 — 2008
MA, History

University of Toronto - University College   2002 — 2006
BA (Hons.), European Studies, History, Psychology

Experience
Thomas Cook North America   February 2001 - Present
The Ultimate Unisex Beauty Salon   July 1994 - February 2000

Skills
Microsoft Word, Windows, Event Planning, Customer Service, English, Microsoft Excel, PowerPoint

Education
Toronto School of Business   1999 — 1999
Diploma, Travel and Tourism

Topaz Cosmetology School   1995 — 1996
Diploma, Cosmetology

Experience
Marvellous Items Inc.   December 2013 - Present
JK Consulting  April 2011 - Present
Ryerson Marketing Association  March 2012 - April 2013
dealfrenzy.com   May 2012 - January 2013
Vibrant Ideation & Marketing  May 2011 - April 2012
Competitactics   December 2010 - January 2012
Thomas Cook North America   July 2011 - December 2011
Marketing Association of Seneca College   September 2010 - September 2011
Leadbetter Foods Inc.   May 2010 - December 2010

Skills
Public Speaking, Writing Skills, Promotions, Customer Service, Retail, Microsoft Office, PowerPoint, Word, Teamwork, Excel, Marketing Strategy, Microsoft Excel, Advertising, Microsoft Word, Social Media Marketing, Integrated Marketing, Event Management, Strategy, Time Management, Sales, Competitive Analysis, Marketing Research, Leadership, Marketing Communications, Social Networking, Market Research, Online Marketing, Public Relations, Facebook, Customer Satisfaction, Analysis, Event Planning, Digital Marketing, Brand Development

Education
Ryerson University   2011 — 2013
Bachelor of Commerce (BCom), Business, Management, Marketing, and Related Support Services, 3.6 CGPA

Seneca College of Applied Arts and Technology   2009 — 2011
Ontario College Advanced Diploma, Marketing, 4.0 CGPA

George Brown College   2004 — 2005
Chef's Certificate, Culinary Arts

Experience
Air Canada Vacations  September 2008 - Present
Thomas Cook North America   1998 - 2008
Canada Trust Financial Institution   October 1995 - August 1999

Skills
Bilingual, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, Problem Solving, PowerPoint, Strategic Planning, Contract Negotiation, Organization, Customer Service, Hotels, Leisure Travel, Product Development, Event Management, Revenue Analysis, Sales

Education
Humber College   1993 — 1995
Dipolma, Travel & Tourism

Experience
Ariad Communications  June 2011 - Present
Sears Canada  January 2011 - June 2011
Thomas Cook North America   August 2010 - February 2011
EF Educational Tours  February 2010 - August 2010
Yesmail  July 2007 - February 2010
Yesmail  July 2007 - February 2010
Empire Music Group   July 2004 - July 2007
Warner Music  2003 - 2004

Skills
Email Marketing, Social Media, Online Marketing, Marketing Strategy, Social Media Marketing, Email Solutions, E-commerce, Digital Marketing, Interactive Marketing, Lead Scoring, Marketing Automation, Customer Acquisition, Online Advertising, Web Analytics, Digital Strategy, Copywriting, Marketing, Competitive Analysis, CRM, Facebook, Strategy, Web Marketing, Database Marketing, Mobile Marketing, Direct Mail, Integrated Marketing, Direct Marketing, Creative Direction, SEM, Google Analytics

Education
Wilfrid Laurier University   2004 — 2007
BA, Communications and Contemporary Studies

Trebas Institute of Music Management   2003 — 2004
Diploma, Music Management

Sheridan College   2001 — 2002
Certificate, Marketing

Experience
Digital Pathways Consulting   November 2001 - Present
Merrill Lynch  1996 - 2001
Merrill Lynch  1994 - 1996
Thomas Cook North America   1989 - 1994
Kraft Foods  1985 - 1989

Skills
Program Management, Systems Engineering, Microsoft Certified..., Microsoft Certified..., Microsoft Certified, CRM, ERP, Web Services, QuickBooks, sage crm, IT Strategy, Software Project..., Cloud Computing, Disaster Recovery, Sage CRM, Enterprise Architecture

Education
Union County College   1988 — 1988
Accounting

Microsoft Certified Systems Engineer

Experience
Northwestern Mutual  September 2013 - Present
Northwestern Mutual  January 2005 - August 2013
Northwestern Mutual  November 2001 - January 2005
Morgan Stanley Smith Barney  November 1999 - October 2001
Thomas Cook North America   November 1998 - November 1999
Strong Capital Management  November 1997 - November 1998

Skills
Retirement Planning, Series 7, Retirement, Series 63, Fixed Annuities, Strategic Financial..., Securities, Mutual Funds, Life Insurance, Wealth Management, Finance, Asset Allocation, Disability Insurance, FINRA, Financial Planning, Insurance, Investment Advisory, Investments, Leadership, Strategic Planning

Education
St. Norbert College   1992 — 1996
Bachelor of Business Administration, Business

Experience
Ensign Energy Services  March 2013 - Present
Sysco Calgary  2004 - February 2013
Tripeze.com   1999 - 2002
Thomas Cook North America   1984 - 1999

Skills
Certified CPC & ELI-MP, Talent Management, Energy Leadership, Succession Planning, Leadership Development, Executive Coaching, Career Development, Organizational..., Strategic Planning, Culture Change, 360 Feedback, Performance Management, Organizational Learning, Management Development, Emotional Intelligence, Sales Training, Change Management

Education
Institute for Professional Excellence in Coaching   2010 — 2011

Southern Alberta Institute of Technology

Experience
Travelex  August 2013 - Present
Travelex  July 2010 - Present
Travelex  July 2009 - July 2010
Travelex  June 2006 - July 2009
Travelex  February 2002 - June 2006
Thomas Cook North America   March 1998 - February 2002

Skills
Currency, Sales Management, Salesforce.com, AML, Foreign Exchange, Sales, New Business Development, Retail, Customer Service, Foreign Exchange..., KYC, OFAC, Banking, Relationship Management, Management, Business Development

Education
Hennepin Technical College   1996 — 1998
Certificate, Audio Recording

Community College   1992 — 1993
AA

Experience
GP Strategies Corporation  April 2014 - Present
Rochester Telemessaging Center  August 2011 - April 2014
Brogan Travel   September 1994 - December 1999
Thomas Cook North America   December 1986 - April 1993
Ask Mr Foster Travel Service   July 1983 - December 1986

Skills
Customer Service, Training, Team Building, Microsoft Office, Event Planning, Social Media, Microsoft Word, Time Management, Outlook, Event Management

Education
Macomb Community College   2009 — 2011
Accounting Certificate, Business Administration/Accounting

American Travel Schools Inc.   1982 — 1983
Certification as a Travel Agent, Travel and Tourism

Experience
CAA South Central Ontario  December 2011 - Present
Thomas Cook North America   2007 - 2010
Signature Vacations  1996 - 2007
Signature Vacations  1993 - 1996

Skills
Vendor Management, QuarkXPress, Direct Mail, Microsoft Word, Microsoft Excel, Print, Print Production..., Project Management, Budgeting, Media Buying, Vendor Selection, Tour Operators, Organizational..., Time Management, Vendor Relations, Budget Management, Budget Tracking, Budget Preparation, Quotes, RFQ, Design Specifications, Certified Print..., Print Production, Print Collateral, Press Checks, Proofreading, Proofing, Eye For Detail, Photoshop, Word, Excel, Mac/PC proficient, Photo Research, Print Purchasing, Photo Purchasing, Budgets, Holiday Packages, Tour Packages, Caribbean Travel, Brochures, Negotiation, Supplier Evaluation, Purchasing, Collateral, Marketing, Proof, Advertising, Management, Quote, Email Marketing

Education
DPA Communications   2003 — 2003
Certificate

Institute of Canadian Advertising   1996 — 1998
Certificate

Toronto School of Business   1986 — 1987
Certificate

Experience
SM+i Strategic Meetings + Incentives   January 2015 - Present
Strategic Meetings + Incentives   June 2011 - Present
Strategic Meetings + Incentives   October 2010 - May 2011
Thomas Cook North America   December 2007 - November 2010
Bilingual Source  2006 - 2007

Skills
Tourism, Travel Management, Event Management, Incentives, Trade Shows, Business Travel, Hospitality, Customer Service, Event Planning, Recruiting, Travel Planning, Hospitality Industry, Hospitality Management, Building Relationships, Account Management, Employee Relations, Marketing Communications, Online Travel, Sales, Talent Acquisition, Talent Management, Onboarding

Education
Southern Alberta Institute of Technology
Business & Marketing

Experience
Majer Hockey Ltd.,   August 2011 - Present
Majer Hockey   September 2011 - July 2012
FOOTBALANCE   May 2011 - April 2012
George Brown College  September 2011 - January 2012
Thomas Cook North America   September 2011 - January 2012
Shoedawgz Events Management and Coaching   November 2008 - June 2010
Running Room Canada   September 2005 - April 2008
Eastern Canada   May 2003 - September 2005
Room Canada Inc   January 2000 - January 2003
Room Canada Inc   January 1996 - January 2000

Skills
Recruitment/Retention, Event Management, Customer Retention, Employee Relations, Retail, Fundraising, Policy, Coaching, Human Resources, Recruiting, Strategic Planning, Business Development, Marketing, Time Management

Education
George Brown College   2011 — 2011
Post Graduate Certificate

University of Waterloo   1984 — 1988
General Arts

Experience
Club Med  December 2012 - Present
Transat  September 2009 - October 2012
AVIA Marketing Consultants Inc.   June 2009 - August 2009
Thomas Cook North America   September 2003 - May 2009
Transat Holidays  1998 - 2003
Vacances Exosol   1994 - 1998
Royal Airlines  1992 - 1994
Vacances Exosol   1985 - 1992

Skills
Travel Management, Airlines, Revenue management, Inventory Management, Inventory Control, Yield Management, Hotels, Forecasting, Sales Management, Operations Management, Contract Negotiation, Office Management, Tourism, Cruises, Tour Operators, Revenue Analysis, Vacation, Customer Service, Airports, Amadeus, Business Planning, Hotel Management, Management, Negotiation, Sabre, Sales

Education
Université de Montréal - HEC Montréal   1981 — 1983
certificat gestion de l'entreprise, Finance

Collège Français   1978 — 1980
DEC, Human Sciences

Experience
Risk Reward Americas   July 2014 - Present
W3BF   March 2011 - Present
Risk Reward Ltd   June 2009 - July 2014
Risk Reward Limited   June 2006 - July 2009
BDKT Lifescience Facilities   January 2002 - June 2006
CUH2A  1999 - November 2001
V&A National Design Museum   September 1997 - September 2000
Bloomingdale's  December 1989 - December 1995
Thomas Cook North America   September 1979 - October 1981
United Nations  September 1977 - September 1979

Skills
Banking, Pension Funds, Insurance, Investment Management, Stock Exchange, International Trade, International Relations, Exporting UK Financial..., Global Business..., Financial Markets, Financial Markets Human..., Global Women in Banking..., International..., Public Private..., Emerging Markets, Global Operations, Design Build Manage..., Business Planning, Strategy, Restructuring, Economics, Business Development, Risk Management, Financial Risk, Management, Financial Services, Finance, Credit Risk

Education
City University of New York-Hunter College   1977 — 1980
BA, International Relations: Political Science & Economics;

Willamette University   1974 — 1976
BA, Poltiical Science, Economics

Experience
Oracle  August 2013 - Present
Tekelec  March 2011 - July 2013
Nortel Network Inc.   September 2005 - July 2011
ITOCHU Corporation  September 1999 - September 2004
Cummins Engine Company  June 1994 - October 1998
Thomas Cook North America   August 1988 - February 1994

Skills
Account Reconciliation, SAP, Accounting, Microsoft Excel, Process Improvement, Accounts Receivable, Access, Journal Entries, Analysis, Financial Reporting, Inventory Management, Sarbanes-Oxley Act, Budgets, Payroll, Accounts Payable, Variance Analysis, Software Documentation, Cash Management, Invoicing, ERP, Finance, General Ledger, Leadership, Excel, Reconciliation, Oracle Project..., Oracle IProcurement, SharePoint..., Beehive

Education
Pace University   1988 — 1992
BBA, General Accounting

Experience
Stamp in' Up   April 2014 - Present
Great-West Life Assurance Company  1991 - 1993
Legislative Assembly of Alberta  1986 - 1990
Thomas Cook North America   1973 - 1980

Skills
Strategic Planning, Public Speaking, Team Building, Customer Service, Event Planning, Team Leadership, Sales, Coaching, Event Management, Organizational..., Editing, Volunteer Management, Office Administration, Newsletters, Proofreading, Copy Editing, Speech Writing

Education
University of Calgary   1969 — 1970
English Language and Literature/Letters

University of Alberta   1968 — 1969
Rehabilitation Medicine

Experience
Creative Dot Designs   August 2013 - Present
La Tazza Inc - Dessert Bar   June 2003 - Present
DeAmicis Designs   1995 - 2013
Burke Advertising, LLC  1994 - 1996
Thomas Cook North America   1989 - 1992
Hill Holliday  1986 - 1989

Skills
Customer Service, Restaurants, Social Media, Microsoft Office, Event Planning, Marketing, Public Speaking, Hospitality, Social Media Marketing, Sales, Event Management, Advertising, Graphic Design, Interior Design, Trade Shows, Training, Public Relations, Adobe Creative Suite, QuarkXPress, Promotions, Conference Coordination, PowerPoint, Digital Photography, Proofreading, Sales Presentations, Team Building, Strategic Planning, Marketing Communications, Online Marketing, Newsletters, Email Marketing, Press Releases, Facebook, Social Networking, SEO, Brand Development, Online Advertising, Marketing Strategy

Education
Fitchburg High School   1980 — 1982

Clark University
Graphic Design

Fitchburg State University
Bachelor of Science (BS), Communication and Media Studies

Experience
JPMorgan Chase  March 2014 - Present
JPMorgan Chase  March 2006 - February 2014
Dendrite International  March 2005 - March 2006
Johnson & Johnson  November 2002 - March 2005
Merrill Lynch  March 1999 - November 2002
Comcity Consulting - Johnson & Johnson – Network & Computing Services   May 1997 - March 1999
ER Consulting - Lehman Brothers   September 1996 - March 1997
Merrill Lynch  October 1994 - September 1996
Thomas Cook North America   October 1990 - October 1994
BV Capital Management   January 1990 - October 1990

Skills
Program Management, PMP, Project Management, Project Planning, Large Scale Deployments, ITIL, PMO, Vendor Management, Project Portfolio..., IT Strategy, Project Delivery, Enterprise Architecture, Resource Management, IT Operations, IT Management, Infrastructure, Business Analysis, Disaster Recovery, Business Process..., Management, Outsourcing, Risk Management, Governance, Data Center, Process Improvement, System Deployment, Business Process, Information Technology, SDLC, Team Leadership, Testing, Software Project..., Visio, Software Documentation, Requirements Gathering, IT Service Management, SharePoint, Service Delivery, Business Continuity, Integration, Requirements Analysis, Solution Architecture, Agile Project Management

Education
Western Governors University   2010 — 2015
BS IS/IT, Information Technology Security

Villanova University   2010 — 2010
Master Certificate, IS/IT Project Management

Lincoln Technical Institute-Edison   1985 — 1987
Electronics, Computer Repair & Robotics, Electronics, Systems Design, Computer Repair & Robotics

Susan E. Wagner HS   1979 — 1983
High School, General Studies

Experience
The University of British Columbia  July 2015 - Present
The University of British Columbia  June 2014 - June 2015
Vancouver Convention Centre  July 2005 - March 2014
Thomas Cook North America   January 2004 - June 2005
Ready to Learn Partnership   October 2002 - August 2003
Quest Limited   June 2001 - September 2002
Marcus Evans  June 1999 - December 2000

Skills
Strategy, Leadership, Lead Generation, Business Development, Sales, Strategic Partnerships, Marketing Strategy, Marketing, CRM, Networking, Customer Service, Management, Training, Business Strategy, Competitive Analysis, International Sales, Market Research, Social Media Marketing, Marketing Management, Project Management, Sales Process, Team Management, Market Planning, Executive Search, Customer Retention, Business Analysis, Product Development, B2B, B2B Marketing, International Marketing, Competitive Intelligence, Product Launch, Customer Relations, Marketing Communications, Social Media, Strategic Planning, Target Marketing, Asian markets, Corporate Sales..., Asian Business, Customer Engagement

Education
The University of British Columbia
Introduction to Business Analysis

British Columbia Institute of Technology
Certificate, Marketing Management, GPA 86 - With Distinction

RMIT University
Bachelor, Tourism, Graduated with High Distinction.

Holmesglen Institute
Diploma of Tourism, Retail / Wholesale and Tour Operations

National Institute of Information Technology
Diploma, Computer Systems Management, A+

Marketing Research Intelligence Association
Certificate, 101 - Introduction to Marketing Research

Hootsuite University
Social Media Courses

British Columbia Institute of Technology
Advanced Marketing Management Certificate, Marketing

Experience
PacificHealth Labs Inc.   August 2000 - Present
New Concepts Management   1997 - 2000
Dean Witter  1996 - 1997
First Fidelity Bank  1993 - 1996
Thomas Cook North America   1991 - 1993
Stephen P. Radics & Co   1988 - 1990

Skills
Financial Analysis, Payroll, Financial Reporting, Accounting, Forecasting, Tax, Budgets, Coaching, Strategic Planning, Process Improvement, Management, Leadership, Business Planning, Mergers & Acquisitions, Team Building, Executive Management, Small Business, Finance, Management Consulting, Operations Management, Internal Audit, Internal Controls, Auditing, General Ledger, Accounts Payable, Financial Statements, Accounts Receivable

Education
Ramapo College of New Jersey

Experience
MED e-care Healthcare Solutions, Inc.   January 2013 - Present
Thomas Cook North America   July 2012 - November 2012
Thomas Cook North America   September 2011 - June 2012
ctcTrainCanada   January 2011 - September 2011
Lainick Group of Companies   2011 - 2011
SEED Infotech  February 2005 - November 2009
Green Cyber   March 2003 - October 2004

Skills
ASP.NET, JavaScript, ASP.NET AJAX, C#, VB.NET, ASP, PHP, XML, XSL, jQuery, XSLT, Web Applications, AJAX, MVC, Web Development

Education
Pune University   1998 — 2004
Bachelor of Computer Science

Pune University   2001 — 2003
MCS, Computer Science

Experience
CIBC  July 2013 - Present
Byron Capital Markets  April 2011 - July 2013
Thomas Cook North America   2009 - 2011
Thomas Weisel Partners  2006 - 2009
Orion Securities Inc.   2002 - 2005
Scotia Capital  1999 - 2002

Skills
Equity Research, Capital Markets, Equities, Financial Modeling

Education
Sheridan College   1997 — 1999
Journalism

Experience
Thomas Cook North America   October 2011 - April 2012
Thomas Cook  May 2007 - October 2011
Sunquest Vacations  December 2005 - April 2007

Skills
Tourism, Travel Management, Leisure Travel, Hotels, Business Travel, Hospitality, Ticketing, Customer Service, Front Office, Hotel Management, Hospitality Management, Hospitality Industry, Travel Planning, Customer Satisfaction, Airlines

Education
Seneca College of Applied Arts and Technology   2003 — 2005
Travel and Tourism - Coop option, Tourism and Travel Services Management

Experience
Your Virtual Butler   August 2011 - Present
Thomas Cook North America   January 2010 - August 2011
XP Innovations   September 2006 - September 2009
Network Design and Analysis Corp.   May 2001 - April 2006
Broadbase Software Inc   January 2001 - April 2001

Skills
Agile, SDLC, OOAD, OOP, Design Patterns, C#, ASP.NET, jQuery, AJAX, JSON, HTML, CSS, JavaScript, NUnit, XML, XSLT, TFS, CRM Dynamics 4/2011, Microsoft Application..., Visual Studio 2008/2010, Resharper, VSS, Infragistics, Crystal Reports, C++, Visual C++, Eclipse, Java, JDBC, Web Services, SQL Server 7.0/2008, Oracle 8i/10i, Agile Methodologies

Education
The Institute for Computer Studies   1998 — 1998
Computer Programming and Internet Application Professional Diploma with Honors, Programming

Universitatea Tehnică „Gh. Asachi” din Iași   1986 — 1991
Bachelor's degree, Engineering

Experience
Thomas Cook North America   Ticket AgentJAT

Education
Seneca College of Applied Arts and Technology   1985 — 1987
Travel and Tourism, Tourism and Travel Services Management

Experience
AVO Advanced Solutions Inc.   2006 - Present
Thomas Cook North America   2009 - 2012
MyTravel Canada   2006 - 2007
MyTravel Canada / Cruises Only   1996 - 2006
The Last Minute Club   1988 - 1995
Westbury Hotel   1987 - 1988
ADT Security  1983 - 1986

Skills
Cruises, Leisure Travel, Tour Operators, Business Travel, Tourism, Vacation, Travel Management, Travel Insurance, Online Travel, Customer Service, Leisure, Sabre, Travel Planning, Adventure Travel, Hospitality, Sales, Airlines, Incentives, Honeymoons, Hotel Booking, Resorts, Hospitality Management, Trade Shows, Airline Reservations, Leadership, Incentive Travel, Hotels, Travel Technology, Event Planning, Event Management, Marketing Strategy, Research

Education
TICO   2009 — 2009
Licensed Travel Agent TICO, Travel Certification

Canadian Institute of Travel Counsellors   1998 — 1999
CTC, Certified Travel Consultant

Dynamind   1995 — 1996
Practicioner, NLP Neuro Linguistic Programming

Dale Carnegie Sales Certification   1987 — 1988
Sales Certificate

Michael Power St.Joseph's Etobicoke
Secondary School Honours Graduation Diploma (Grade 13)

Université Laval   1976 — 1976
Advanced, French Immersion - Summer Program

Seneca College & Humber College, Continuing Education
Part-time courses

Experience
Swissport  January 2003 - Present
Thomas Cook North America   1997 - 2003
Civial Aviation Directory, Ministry of Transport   1984 - 1997

Skills
Movex, Financial Reporting, Accounts Payable, Airlines, Training, Human Resources, Accounting, Airports, Forecasting, IATA, Management, Operations Management, Amadeus, Pricing, Ground Handling, Aviation, Customer Service, Commercial Aviation

Education
Universiteti i Tiranës   1983 — 1984
Masters on Civil Aviation Industry, Earning in Revenue from Over Flights on Albanian Sky

Universiteti i Tiranës   1979 — 1983
Bachelor of Arts in Economics, Economist for the Industry, 3.43

Experience
InDestinations Inc.   June 2013 - Present
GOGO Worldwide Vacations Canada   September 2012 - May 2013
Thomas Cook North America   June 2012 - July 2012
Thomas Cook North America   2011 - 2012
Thomas Cook North America   2010 - 2011
Thomas Cook North America   2008 - 2010
Thomas Cook North America   2006 - 2008
Thomas Cook North America   2004 - 2006
Thomas Cook North America   2002 - 2004
Thomas Cook North America   2000 - 2001

Skills
Budgeting/ Forecasting, Business Analysis, Business Development, Change Management, Operations Management, Sales Management, Management, Business Relationship..., Account Management, Training Delivery, Highly motivated..., Entrepreneurship, Microsoft Excel, Sales Presentations, E-commerce, Strategic Planning, Marketing, Leisure, Forecasting, Team Leadership, Tourism, Team Building, Sales, Hotels, Budgets, Competitive Analysis, Marketing Strategy, Analysis

Education
Arcandor Business Talents Program

Centenial College

Central Commerce Collegiate

Ryerson University

Experience
Cambridge Mercantile  November 2001 - Present
Thomas Cook North America   January 1990 - March 2000
Deak International  December 1986 - January 1990

Skills
Financial Markets, Salesforce.com, FX Options, Risk Management, Sales, Relationship Management

Education
Lafayette College   1977 — 1981
Bachelor of Arts (BA), Economics & Business