Experience
Foothills Lincoln Mazda   November 2014 - Present
Thrifty Car Rental   April 2013 - Present
M.O.O.S.E. Project   April 2014 - Present
Foothills Lincoln and Mazda   February 2013 - April 2013
Enterprise Rent-A-Car  January 2008 - January 2013
Home Funds Direct  February 2006 - September 2007
AOL  May 2001 - September 2004

Skills
Customer Satisfaction, Customer Service, Profit, Sales, Sales Management, Fleet Management, Inventory Management, Automobile, Customer Retention, Account Management, Cold Calling, Microsoft Office, Marketing, Sales Process, Sales Operations, Direct Sales, Team Building, New Business Development, Selling, Sales Presentations, B2B, Training, Marketing Strategy, Leadership, Coaching, Team Leadership, Strategic Planning, Operations Management, Business Development, Management, Social Networking, Negotiation

Education
Colorado Technical University   2014 — 2017
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

Whatcom Community College   1995 — 1996
General Ed Classes

Anacortes High   1991 — 1995

Experience
THRIFTY CAR RENTAL   January 2000 - Present
The Bollard Group LLC  December 2006 - June 2013
THE BOLLARD GROUP LLC  December 2006 - June 2013
International Institute of Boston  December 1996 - December 2006
SOMALI WOMEN & CHILDREN   January 2005 - January 2006
International Institute of Boston  January 1996 - January 2006
International Institute of Boston (IIB)   1996 - 2006
Medecins-Sans Frontieres  January 1993 - January 1994

Education
University of Massachusetts   2003 — 2006
Bachelor of Science in Management, Accounting Concentration

UNIVERSITY OF MASSACHUSETTS
Bachelor of Science, Management; Accounting

Harvard Extension School
Master of Library & Information Science (M.L.I.S.), Accounting and Finance

Experience
CMA CGM  July 2007 - Present
CMA CGM (America) LLC   July 2007 - Present
CMA CGM (AMERICA) LLC   July 2007 - Present
CMA CGM (AMERICA) LLC   July 2007 - Present
Avis Budget Group  August 2005 - July 2007
Avis Budget Group, LLC   August 2005 - July 2007
Thrifty Car Rental   November 2003 - August 2005
Hannaford/Kroger Grocery Stores   January 1997 - May 2003

Skills
Shipping, Maritime, International Shipping, Transportation, Logistics, Freight, International Trade, International Logistics, Ocean, Navigation, Logistics Management, Freight Forwarding, Export, Container

Education
University of Phoenix   2008 — 2010
Masters, Business Administration; Technology Management

Old Dominion University
Bachelors of Science, Business Administration; Information Technology

Salem High School   1994 — 1998
Diploma

Experience
Wal-Mart Distribution Center  April 2013 - Present
Cd'A Press   March 2007 - April 2013
Center Partners  January 2010 - January 2011
Thrifty Car Rental   April 2004 - February 2007
The Spokesman-Review  September 2002 - February 2007

Skills
High Organizational..., Sales, Problem Solving, Customer Service, Fact-checking, Leadership, Editing, Statistics, Marketing Communications, Research, Time Management, Multitasking Skills, Proofreading, Integrated Marketing..., Microsoft Excel, Financial Modeling, Financial Statement..., Critical Thinking, PowerPoint, News Writing, Sports Management, InDesign, Online Journalism, InCopy, AP style writing, Business Strategy, Sports Marketing, Golf, Poker, Strategic Communications, Team Leadership, Strategic Thinking, Facebook, Public Relations, Multimedia, Process Improvement, Adobe Creative Suite, Microsoft Word, Business Journalism, Analysis, Financial Analysis, Sports Media, Microsoft Office, Event Planning

Education
Gonzaga University - School of Business Administration   2011 — 2012
MBA, Marketing/Finance/Supply Chain Management

Gonzaga University   2005 — 2007
Masters, Sports and Athletic Administration

Gonzaga University   2001 — 2005
Bachelor's, Journalism/political science

Experience
Ideal Image  December 2007 - Present
Thrifty Car Rental   July 2007 - November 2007
Postcard Mania   May 2006 - January 2007

Skills
Sales, Time Management, Team Building, Customer Service, Leadership, Public Speaking, Marketing, Data Entry, Healthcare, Customer Satisfaction, Team Leadership, Social Media Marketing, Training, Nursing Education, Nursing Care

Education
Park University   2015 — 2016
Associates in Nursing - Bridge Program, Registered Nursing/Registered Nurse

Northland Career Center
LPN Licensure, Nursing

Experience
Absolute Home Mortgage Corporation  November 2013 - Present
Residential Finance  May 2012 - November 2013
Equity Loans, LLC  February 2011 - May 2012
Equity Source Home Loans  May 2008 - February 2011
AmeriLoan Capital, LLC   July 2002 - May 2008
Thrifty Car Rental   1994 - 2001

Skills
Debt Consolidation, FHA financing, Reverse Mortgages, Divorce Planning, Refinance, VA loans, Mortgage Planning, FHA, Residential Mortgages, Mortgage Industry, USDA, Government Loans, Conforming, Conventional, Mortgage Lending, VA, Mortgage, Loans, Home, First Time Buyers, Funding, First Time Home Buyers, Purchase, Mortgage Banking, Residential, Investment Properties, Short Sales, Credit, Condos, Real Estate, Loan Origination, Single Family Homes, Referrals, Home Equity Lines of..., Non-Conforming, New Home Sales, Certified Mortgage..., Residential Homes, Commercial Mortgages, Finance, Sellers, Sales, Real Estate Financing, Real Estate Economics, Home Equity Loans, Mortgage Underwriting, Investors, REO, Commercial Lending, Foreclosures

Education
City University of New York-Baruch College - Zicklin School of Business   1976 — 1980
Batchelor of Science, Finance- Investments and Corp Finance

Experience
Matter of Fact Ent.   October 2013 - Present
Thrifty Car Rental   August 2012 - August 2013
Sam's Club  April 2010 - August 2013
WTST Radio & Television, Tennessee State University   May 2008 - August 2012
Tennessee State University  2011 - May 2012
Fort Sill National Bank  November 2008 - 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking

Education
Tennessee State University   2008 — 2012
Bachelor's degree, Mass Communication/Media Studies

Experience
Girl Scouts of the USA  June 2015 - Present
Hertz  February 2014 - June 2015
Dollar Thrifty Automotive Group  April 2008 - February 2014
Dollar Thrifty Automotive Group  August 2002 - March 2008
Thrifty Car Rental   August 2001 - August 2002
Sunglass Hut  1996 - 2000

Skills
Coaching - Track & Field, Tourism, Coaching, Sales Management, Revenue Analysis, Resorts, Contract Negotiation, Customer Satisfaction, Marketing, Trade Shows, Marketing Strategy, Sales, Hotels, Market Planning, Account Management, Strategic Planning, Hiring, Car Rental, Travel Management, Yield Management, Leisure Travel, Pricing, Hospitality, Leisure, Business Travel, Online Marketing, Vacation, Online Advertising, Income Statement, Online Travel, B2B, P&L, New Business Development, E-commerce, Hospitality Management, Profit, Customer Retention, Event Management, Hospitality Industry, Team Building, Forecasting, Leadership, Competitive Analysis, Strategy, Sales Presentations, Negotiation, Sales Process

Education
Creighton University   1995 — 1998
English

Kamehameha High School   1989 — 1995

Experience
VW Credit, Inc.   General Manager, RiskVolkswagen Group of AmericaApril 2008 - August 2013
Valcourt Building Services, LC   May 2003 - April 2008
The Vassar Group, LLC   2005 - January 2008
Thrifty Car Rental   July 1986 - June 2002

Skills
Risk Management, Strategic Planning, Insurance, Operations Management, Financial Risk, New Business Development, Pricing, Project Management, Contract Negotiation, Customer Service, Employee Benefits, Forecasting, Management, Process Improvement, Customer Satisfaction, Business Planning, Negotiation, Budgets, Business Strategy, Leadership, Financial Analysis, Analysis, Team Building, Automotive, Strategy

Education
American University   1976 — 1980

Newington High   1972 — 1976

Experience
C.J. Office Furniture   September 1996 - Present
Sandoz Pharmaceuticals  September 1994 - September 1996
Thrifty Car Rental   June 1992 - September 1994

Skills
Team Building, Strategic Planning, Account Management, New Business Development, Leadership, Marketing Strategy, Sales, Sales Management, Business Development, Marketing, Negotiation, Budgets, Social Media, Project Management, Customer Service, Furniture, Retail, Selling, Start-ups, Contract Negotiation, Strategy, Product Development, CRM, Cross-functional Team..., Entrepreneurship, Purchasing

Education
University of Kentucky   1986 — 1990
B.A., Political Science

Mountain Lakes High School   1982 — 1986

Experience
Headhunters family hair care   August 2012 - Present
Bank of America  July 2008 - August 2012
Thrifty car rental   May 2006 - July 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C

Education
Midlands Technical College   2012 — 2014
Associate's in science, Dental Hygiene/Hygienist

Experience
HospiScript Services  December 2013 - Present
InMed   December 2012 - Present
Thrifty Car Rental   March 2012 - December 2012
US Airways  August 2005 - December 2011

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Public Speaking, Social Media, Teamwork, Photoshop, English, Event Planning, Windows, Data Entry, Access, Training, Leadership, Sales, Healthcare, Telephone Skills, Cpr Certified, Retail

Education
Fortis College-Montgomery   2012 — 2013
Certified Medical Office Assistant

Experience
Thrifty Car Rental   March 2014 - Present
Embassy Suites - Portland Downtown  June 2006 - September 2014

Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, OnQ, Front Office, Hotel Management, Rooms Division, Property Management..., Guest Service Management, Revenue Analysis, Hotel Booking

Education
Portland State University - School of Business   2010 — 2012
Bachelor of Science, Management & Leadership, HR

Experience
Freelance Writer  January 2008 - Present
Rent Max Car Rental   March 2011 - April 2013
Craig's Korea   June 2008 - January 2011
Net Management Services   January 2001 - April 2008
Thrifty Car Rental   August 1998 - May 2001
Alamo Rent A Car  April 1995 - July 1998

Skills
Social Media Marketing, Editing, Web Content, Marketing, Training and Development, Inside and Outside Sales, Operations Management, Public Relations

Education
University of Florida
BS, Journalism/Minor-Political Science

Experience
Securitas Security Services USA, Inc.   February 2013 - Present
Equifax  February 2012 - February 2013
AlliedBarton Security Services  August 2001 - February 2012
Interland Web Hosting   2000 - 2001
Thrifty Car Rental   January 1998 - January 2000
Budget Rent a Car  January 1994 - January 1998
Ford Motor Credit Company  January 1991 - January 1994

Skills
Sales Management, Customer Relations, Consultative Selling, Cold Calling, Proposal Writing, Team Building, Account Management, New Business Development, Coaching, Contract Negotiations, Contract Negotiation, Salesforce.com, B2B, Selling, Management, CRM, Team Leadership, Marketing, Sales, Business Development, Security, Sales Operations, Training, Customer Service, Strategy, Sales Process, Forecasting, Lead Generation, Competitive Analysis, Customer Retention, Leadership, Solution Selling, Human Resources, Executive Management, Customer Satisfaction, Operations Management, Strategic Partnerships, Direct Sales, Consulting, Sales Presentations, Cross-functional Team..., Start-ups, Strategic Planning, P&L Management, Key Account Management, Business Strategy, Business Planning, Negotiation, Budgets, P&L

Education
Boston University - School of Management   1987 — 1991
BS / BA, Operations Management

Babylon High School   1984 — 1987

Experience
Applied Tissue Technologies   November 2012 - Present
Applied Tissue Technologies   2012 - Present
Mammoth Media  June 2011 - November 2012
Auburndale Donut Group Investment LLC   December 2009 - June 2011
SpringBoost USA Ltd   June 2006 - March 2009
Firestone  April 2004 - May 2006
Thrifty Car Rental   September 1997 - April 2004

Skills
Strategy, Entrepreneurship, Sales, Financial Reporting, Financial Analysis, Microsoft Excel, Auditing, Sales Management, Finance, Microsoft Office, Management, New Business Development, Marketing Strategy, Process Improvement, Start-ups, Microsoft Word, Account Reconciliation, Account Management, Strategic Planning, Cross-functional Team..., Marketing, Leadership, Small Business, Market Research, Business Development, Product Development, Competitive Analysis, Business Strategy, Business Planning, Forecasting, Product Marketing

Education
Babson College - Franklin W. Olin Graduate School of Business   2013 — 2014
Master of Business Administration (M.B.A.), Entrepreneurial Thought and Action

Assumption College   1999 — 2003
BA, Accounting

Experience
Dish Network  May 2013 - Present
Safelite AutoGlass  January 2011 - April 2013
Xpress Auto Rental   January 2009 - December 2010
Insurance Auto Auctions  January 2006 - December 2008
U-Save Car & Truck Rental  July 2001 - June 2006
U-Save Car & Truck Rental  August 1997 - July 2001
Thrifty Car Rental   May 1994 - August 1997
Enterprise Rent-A-Car  March 1991 - April 1994

Skills
Management, Leadership, Sales, Customer Service, Retail, Recruiting, P&L Management, Customer Satisfaction, Sales Management, Automotive, Team Building, Account Management, Operations Management, Negotiation, Executive Management, Purchasing, Marketing, New Business Development, Coaching, Sales Operations, Profit, Sales Process

Education
California Polytechnic State University-San Luis Obispo   1986 — 1990
Bachelor of Arts (BA), Communications and Marketing

Experience
Bank of America  rscVerizon WirelessDecember 2013 - Present
AT&T Mobility  August 2004 - December 2010
AT&T  August 2004 - December 2010
Saab Automobile AB  January 2000 - January 2004
Marin Mazda Subaru   September 1999 - January 2000
Thrifty car rental   March 1999 - September 1999
Dollar rent-a-car  March 1997 - March 1999
Dollar Thrifty Automotive Group  January 1997 - January 1999
Alamo rent-a-car  March 1993 - June 1997
Esprit De Corp  January 1981 - January 1984

Skills
conversational French, Spanish

Education
School of hard knocks   1987 — 1992
Black belt, Stand up comedy

City College of San Francisco   1981 — 1983

George Washington high school

Experience
National Youth Advocate Program  December 2005 - Present
Protiviti  July 2004 - December 2005
NBBJ  September 2001 - July 2004
Hyperlogistics Group   July 1999 - September 2001
CyberMark LLC   May 1997 - July 1999
Thrifty Car Rental   June 1996 - April 1997
Holiday Inn  May 1995 - June 1996
Rosemont Center  March 1989 - April 1995
Marriott International  April 1988 - April 1989
Matthews System Services, Inc   April 1983 - June 1988

Skills
Financial Reporting, Accounts Payable, Accounts Receivable, Account Reconciliation, Accounting, Finance, Budgets, Financial Statements, GAAP, Great Plains Software, Internal Controls, Time Management

Education
University of Dayton   1965 — 1969

Experience
Independent Sector  March 2012 - Present
American Society of Travel Agents  March 1990 - April 2011
American Society for Cell Biology  January 1989 - March 1990
Thrifty Car Rental   July 1987 - October 1988
American Society of Travel Agents  November 1983 - May 1987
American Society of Travel Agents  June 1981 - November 1983

Skills
Event Management, Tourism, Travel Management, Business Travel, Meeting Planning, Event Planning, Cruises, Nonprofits, Trade Shows, Leisure, Hospitality, Hospitality Industry, Contract Negotiation, Leisure Travel, Resorts, Incentives, Hotels, Non-profits, Marketing Communications, Operations Management, Budgets, Vacation, Incentive Travel, Online Travel, Tour Operators, Revenue Analysis, Hotel Management, Hotel Booking, Yield Management, Public Relations, Corporate Events, Adventure Travel, Sustainable Tourism, Hospitality Management

Education
Ohio Wesleyan University   1976 — 1980
BA, Early Childhood Development and Family Studies, Psychology

Experience
Aldine ISD  October 2012 - Present
St. Luke's Hospital   November 2010 - August 2011
St. Luke's Episcopal Health System   September 2006 - August 2010
Thrifty Car Rental   March 1998 - September 2006

Skills
Sales, Customer Service, Healthcare, Healthcare Management, Acute Care, HIPAA, Nursing, Editing, Interviews, Hospitals, Event Planning, EMR, Management, Team Building

Education
University of Phoenix   2010 — 2012
Masters, Healthcare Administration/Gerontology

University of Phoenix   2007 — 2010
Bachelor, Science Healthcare Administration

Houston Community College
Associate of Fine Art

Experience
Hannaford Bros. Co.   Truck rental agentWestgate Service Center1992 - 2010
School of Popular Music   September 1972 - June 1996
Thrifty Car Rental   April 1981 - September 1992

Skills
Grocery Industry, Retail, Supermarkets, Cashiering

Education
College of San Mateo   1966 — 1968
Electronics and Music, A

Plus School of Business   1964 — 1965
Diploma in Data Processing, IBM technology, A

Husson College   1962 — 1963
Business Administration and Management, General

Experience
Allstate  December 2013 - Present
LifeQuotes   August 2013 - December 2013
Life4Diabetes   July 2013 - December 2013
Kemper  May 2013 - July 2013
U.S. Healthcare Advisors, LLC   February 2013 - May 2013
SunTrust Bank-Sea Pines Branch   January 2004 - February 2011
SunTrust Bank  January 2004 - February 2011
Lighthouse Community Bank   April 1998 - January 2004
Lighthouse Community Bank   April 1998 - January 2004
Thrifty Car Rental   January 1990 - February 1998

Skills
Licensed Life Insurance..., Term Life Insurance, Whole Life, Final Expense Planning, Permanent Life Insurance, Universal Life, Variable Life, Licensed Life & Health..., Retirement Planning, Sales, Eagle Scout, Finance, Banking, Financial Services, Leadership, Management, Fixed Annuities, Retirement, Commercial Banking, Investments, Mortgage Lending, Underwriting, Credit, Insurance, Small Business Lending

Education
Rice University   1976 — 1987
Bachelor of Arts, Economics

Stuttgart High School   1973 — 1975

Experience
STCU  July 2015 - Present
Centerplate  March 2000 - Present
STCU  September 2000 - July 2015
Numerica Credit Union  May 1999 - September 2000
Thrifty Car Rental   April 1997 - May 1999

Skills
Hard Worker, Auditing, Secondary Market..., Leadership, Customer Service, Project Management, Accounting, Mortgage Lending, Banking, Budgets, Financial Analysis, Finance, Loans, Management, Outlook, Time Management, Credit, Credit Analysis, Team Building, Team Leadership

Education
Western Governors University   2012 — 2014
Bachelor's degree, Accounting and Finance

Spokane Community College   2006 — 2007
AA, Accounting

John R Rogers HS   1993 — 1996
Diploma (2003, General

Experience
Laramie Peak Motors - Ford   April 1994 - Present
Moore Cadillac Company   January 1989 - March 1994
Thrifty Car Rental   July 1985 - September 1987

Skills
Community Building, Automotive, Automobile, Vehicles, Entrepreneurship, Sales Management, Parts

Education
University of Notre Dame   1981 — 1985
BBA, Finance & Accounting

The Abbey School   1977 — 1981

Experience
ITT Technical Institute  October 2014 - Present
Robert Morris University, Chicago, IL   November 2012 - 2013
Robert Morris University, Chicago, IL   January 2011 - January 2012
Robert Morris University  July 2007 - January 2011
J.P Morgan Chase  January 2006 - June 2007
Hertz Local Edition  March 2003 - December 2005
Thrifty Car Rental   2002 - 2003
Enterprise Rent-A-Car  September 2000 - February 2002

Skills
Customer Service, Management, Recruiting, Leadership, Training, Team Building, Budgets, Sales, Coaching, Program Management, Time Management, Resume Writing, Staff Development, Higher Education, Public Speaking, Marketing, Enrollment Management, Admissions, Career Counseling, Teaching, Student Affairs, Human Resources, Student Financial Aid, Leadership Development, Nonprofits

Education
Morris Graduate School of Managemet   2011 — 2012
Masters of Management, Higher Education

Madonna University (Formerly Saint Mary's College at Orchard Lk)   1997 — 2000
Bachelors, Management

Macomb Community College   1994 — 1996
Associates, Liberal Arts & General Studies

Detroit Benedictine High School   1990 — 1993
H.S Diploma

Experience
Jack Cooper Transport  August 2003 - Present
Allied Systems  April 1984 - August 2003
Thrifty Car Rental   September 1983 - April 1984
Lester Moore Chevrolet   April 1983 - September 1983
Prudential Insurance  September 1980 - April 1983
R & R Trucking   September 1979 - September 1980
St. Joseph Tobacco Co.   September 1976 - September 1979
Farmer's Feed Store   September 1973 - September 1976

Skills
Transportation, Microsoft Office, Logistics, Automated Load Builder..., Negoiated Local..., Trucking, Process Improvement, Shipping, Operations Management, Automation, Customer Service, Warehousing, Contractual Agreements, Management, Transportation..., Load, Budgets, Forecasting, Fleet Management, Training, LTL, Team Building, DOT regulations, Strategic Planning, Inventory Management, Inventory Control, Negotiation, Customer Satisfaction, Automotive, Purchasing, Vehicles, Contract Negotiation, Leadership, Sales, Supply Chain, Continuous Improvement, Supply Chain Management, Process Scheduler, Logistics Management, 3PL, Dispatching, Quality Assurance, Team Leadership, Supply Chain Operations, P&L, Project Planning, Income Statement, Freight, Safety Management..., Container

Education
Transportation Safety Institute   2006 — 2006
Certificate, Motor Carrier Safety Compliance

Dale Carnegie   1992 — 1992
Certificate - Effective Speaking/Human Relations

Aubrey Daniels & Associates   1989 — 1989
Certificate - Advanced Performance Management

Missouri Western State University   1976 — 1979
70 hours, Business, Science

Experience
Frontline Performance Group  July 2011 - Present
Frontline Performance Group  August 2012 - December 2013
Frontline Performance Group  July 2011 - August 2012
Thrifty Car Rental   September 2007 - July 2011
Dollar Thrifty Automotive Group  March 2004 - September 2007
Thrifty Car Rental   September 2003 - March 2004
Thrifty Car Rental   November 2000 - September 2002

Skills
Automotive, Retail, Profitability, Employee Engagement, Team Building, Team Management, Team Leadership, Profit Improvement, Profit & Loss Management, Car Rental, Strategy Development, Time Management, Profit Maximization, Profit, Marketing Strategy, Customer Retention, B2B, Performance Management, Budgets, Sales Management, Sales, Leisure, Business Planning, Sales Operations, Fleet Management, Coaching, Account Management, Management, Employee Training, Income Statement, Customer Experience, Negotiation, P&L Management, Leadership, Training, Strategic Planning, Strategy, Pricing, Customer Service, Customer Satisfaction, Operations Management, New Business Development, Outsourcing, Forecasting, Hospitality, Business Development, Contract Negotiation, P

Education
Concejalia de Juventud Las Rozas, Madrid
Associate's degree, Interior Design

Universidad Complutense de Madrid
Business Administration

Experience
Precision Hydraulics, LLC   July 2011 - Present
City of Gervais   January 2009 - December 2012
GISI Marketing Group®  2003 - 2009
Thrifty Car Rental   2003 - 2005
Hertz Local Edition  2000 - 2003
RITE AID  1994 - 2000
Antelope Valley Family YMCA   1988 - 1991
Antelope Valley Family YMCA   1988 - 1991

Skills
Sales, Customer Service, Direct Sales, Team Building, Sales Management, Account Management, Marketing, Public Speaking, Customer Satisfaction, Microsoft Office, Leadership, New Business Development, Social Networking, Retail, Team Leadership, Government, Local Government, Management, Strategic Planning, Marketing Strategy, Sales Operations, Training, Visual Merchandising, Social Media, Social Media Marketing, Coaching, Project Management, Inventory Management, Sales Process, B2B, Operations Management, Merchandising, Business Development, CRM, Purchasing, Strategy

Education
Antelope Valley College   1987 — 1990
Communication, General

Paraclete High School   1983 — 1987
High School

Experience
Angie's List  June 2015 - Present
Angie's List  June 2014 - June 2015
TCLogic   January 2013 - June 2014
Thrifty Car Rental   June 2012 - August 2012
Thrifty Car Rental   June 2010 - January 2011
Aeropostale  September 2009 - May 2010
Thrifty Car Rental   June 2009 - August 2009

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Documentations, Computers, Technical Writing, Organization, Resume Writing, Report Writing, Technical Documentation, Internet Explorer, Car Rental, Retail Sales, Microsoft SQL Server, Visual Studio, Windows Remote Desktop, Parallels, Salesforce.com, Basecamp, Process Improvement, Email Clients, Google Docs, Google Drive, C++, Microsoft Visual Studio..., Databases

Education
Purdue University   2008 — 2012
Bachelor's Degree, Organizational Leadership and Supervision, Graduated

Experience
Hertz Dollar Thrifty   November 2003 - Present
Dollar Thrifty Automotive Group  November 2003 - Present
DECATHLON U.S.A.   July 2003 - November 2003
Southern New Hampshire University  August 2000 - July 2003
Thrifty Car Rental   May 1997 - September 2001

Skills
Customer Service, Management, Car Rental, Fleet Management, Sales, Team Building, Operations Management, Marketing, Customer Satisfaction, Vehicles, Automobile, Inventory Management, Interviews, Event Management, Pricing, Microsoft Office, Parts, Retail, Accounts Payable, Payroll, Sports, Training, Account Management, New Business Development, Strategic Planning, Sales Management, Leadership, Facebook, Automotive, Vendor Management, Time Management, Organization Skills, Coaching, Communication

Education
Southern New Hampshire University   2000 — 2002
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services

New Hampshire College   1996 — 2000
Bachelor’s Degree, Business Administration

Experience
FamilyLife  October 2014 - Present
Belk  May 2013 - Present
Mood Media  September 2011 - Present
Belk  2014 - 2014
Rack Room Shoes  August 2006 - September 2007
Thrifty Car Rental   1995 - 2004

Skills
Budgeting, Social Media, Marketing Strategy, Marketing Communications, Advertising, Budgets, Copywriting, Copy Editing, Research, Project Management, Photography, Social Networking, Media Relations, Brand Development, Email Marketing, Facebook, Press Releases, Public Relations, Trade Shows, Account Management, Internal Communications, Customer Service, Brand Management, Marketing, Sales, B2B, Content Strategy, Editing, Event Planning, Corporate Communications, New Business Development, Digital Media, Newsletters, Social Media Marketing, Digital Strategy

Education
Oklahoma State University
Bachelor of Arts, Journalism

Experience
Thrifty Car Rental   December 2012 - Present
Lentz Automotive   July 2010 - October 2011
Midas Automotive Service   April 2009 - October 2009
Appleby's Service   January 2008 - February 2009
Auto Analyzers   April 2007 - October 2007
Pep Boys Auto Center   July 2002 - April 2006
Sears Auto Center  September 1998 - March 2002
Sears Auto Center Rivertown Parkway   September 1998 - March 2002

Skills
Able to diagnose most..., 4 Wheel Alignments, Automotive Electronics, Brake, Suspension, Automobile, Steering, Tires, Parts, Motors, Automotive Aftermarket, Pumps, Components

Education
Lake Michigan College   2011 — 2011
Industrial Maintanence

Grand Rapids Community College

Experience
San Diego Padres  June 2013 - Present
United Leasing Championship   March 2013 - Present
Haynie Travel   August 2012 - November 2012
South Hampton Inn   June 2010 - August 2010
Thrifty Car Rental   October 2006 - August 2009
The Fresh Market  September 2005 - April 2006

Skills
Organizational Structure, Data Entry, Customer Service, Customer Satisfaction, Outlook, Retail, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Sales, Customer Experience

Education
University of Evansville   2009 — 2013
Bachelor of Science (BS), Business Administration/Management, Senior

Experience
Alcatel-Lucent  March 2015 - Present
JDSU  August 2014 - March 2015
Thrifty Car Rental   March 2014 - March 2015
Iron Horse Security   June 2014 - July 2014
CA A. Soetbeer   August 1994 - March 2014
Tango Line, Bremen   1998 - 2010
various enterpises   1986 - 1990

Skills
LAN network..., political strategies..., developing strategic..., event management for..., truck and bus driving, speaking, reading,..., Excel, Word, Microsoft Office, SAGE 50, QuickBooks, Accounting, Customer Service, Microsoft Excel, Training, Team Leadership

Education
College Dr. Endriss   2005 — 2008
Certificate, taxation, balancing, accounting

Grone College   1992 — 1994
Assistant Chartered Accountant, Diploma

University of Mainz   1987 — 1990
african languages, politics, anthropology

Experience
Diverse Marketing  October 2010 - Present
Mosaic Sales Solutions  July 1997 - April 2011
Frenchman's Reef Resort   January 1986 - January 1987
Thrifty Car rental   July 1983 - January 1986

Skills
Microsoft Office, Windows 7, Sales Management, Accounts Receivable, Advertising Sales, Training & Development, Merchandising, Account Management, Sales Operations, Organizational..., Sales, Key Account Development, Wholesale, Inventory Management, Training, Employee Training, Marketing, Retail, Trade Shows, Customer Service, New Business Development, Negotiation, Leadership, Marketing Strategy, Team Building, Tenacious Work Ethic

Education
Tennessee Temple University   1978 — 1979
none, Business

Experience
Pourshins  June 2014 - Present
Simplexity LLC  October 2007 - Present
InPhonic  March 2004 - October 2005
Go2Net.com/InfoSpace.com   July 1999 - October 2001
Thrifty Car Rental   February 1992 - December 1994
Budget Rent a Car  September 1987 - September 1991

Skills
Operations Management, CRM, Telecommunications, Call Center, Customer Experience, Vendor Management, Call Centers, Training, Quality Assurance, Project Planning, Analysis, Management, Budgets, Sales, Recruiting, Cross-functional Team...

Education
Reed College   1981 — 1985
BA, Philosophy

Bonn American High School, Bonn, Germany   1979 — 1981
High School Diploma

Experience
BioMarin Pharmaceutical Inc.  September 2015 - Present
BioMarin Pharmaceutical Inc.  February 2014 - September 2015
BioMarin Pharmaceutical, Inc  September 2012 - February 2014
BioMarin Pharmaceutical, Inc  November 2009 - September 2012
Icon Capital Group   March 2006 - November 2009
Thrifty Car Rental   November 1999 - May 2004

Skills
GMP, Documentation, Compliance, Biotechnology, cGMP, Microsoft Office, Excel, Process Improvement, SOP, FDA, Customer Relations, Word, Outlook, Troubleshooting, Problem Solving, Customer Service, PowerPoint, Sop, Software Documentation, 21 CFR Part 11, Training, Change Control, Trackwise, Computer System..., Validation, Biopharmaceuticals

Education
Colorado Technical University   2015 — 2017
Bachelor of Science (B.S.), Business Administration - Information Technology

Villanova University   2014 — 2015
Master Certificate, Information Technology Project Management

St. Vincent   1995 — 1999

Mountain Shadows Middle School/RPJH   1993 — 1995

Experience
Product Action  September 2004 - January 2008
Product Action International  2004 - 2008
thrifty car rental   1998 - 2002

Education
Northeastern State University   1991 — 1995

Experience
Tulsa Transit  July 1997 - Present
Thrifty Car Rental   October 1996 - June 1997

Education
Oklahoma State University   1989 — 1992
Bachelor of Science, Journalism and Broadcasting

Experience
Choice Hotels International  January 2015 - Present
Choice Hotels International  March 2012 - January 2015
Choice Hotels International  2005 - March 2012
Choice Hotels International  2002 - 2005
Europcar  2001 - 2002
Dollar Rent A Car  1997 - 2001
Dollar Rent A Car  1994 - 1997
Thrifty Car Rental   1993 - 1994
Loews Anatole Hotel  1991 - 1993

Skills
Account Management, B2B, Marketing Strategy, Hospitality, New Business Development, Budgets, Business Development, Competitive Analysis, Contract Negotiation, Customer Satisfaction, Customer Service, Direct Sales, E-commerce, Event Management, Forecasting, Hospitality Industry, Hotel Management, Leadership, Management, Market Planning, Marketing, Negotiation, Online Marketing, Operations Management, Program Management, Revenue Analysis, Sales, Team Building, Trade Shows, Training, Yield Management

Education
University of Oklahoma   1982 — 1984

Sooner High School, Bartlesville, Oklahoma   1980 — 1982

Experience
Greater Clark County School Corp.   August 2009 - Present
Indianapolis Public Schools  2003 - 2008
Thrifty Car Rental   April 2000 - August 2007

Skills
Team Building, Community Outreach, Staff Development, Elementary Education, Differentiated..., Classroom, Curriculum Design, Curriculum Development, Educational Leadership, Instructional Design, Nonprofits, Tutoring, Curriculum Mapping, Lesson Planning, Classroom Management, Microsoft Office, Educational Technology, Special Education, Literacy, Management, Customer Service

Education
Indiana University-Purdue University at Indianapolis   1998 — 2004
BS, Elementary Education

Experience
Advantage  December 2012 - Present
Vanguard Car Rental  December 2002 - December 2008
National Car Rental  2002 - 2007
Thrifty Car Rental   September 1997 - March 2002

Skills
Fleet Management, Employee Relations, Sales Management, Sales, Forecasting, Team Building, P&L, Customer Retention, Budgets, Operations Management, Strategic Planning, Change Management, Customer Satisfaction, Negotiation, Marketing, Contract Negotiation, Inventory Management, Process Improvement, Income Statement, Training, Account Management, Hospitality, Team Management, New Business Development, Profit, Marketing Strategy, Performance Management, Team Leadership, Hiring, Talent Acquisition, Recruiting, Pricing, Coaching, Leadership, Business Development, Customer Service, Business Planning, Revenue Analysis, Strategy, Retail, P&L Management, Purchasing, Management, Human Resources, Sales Operations, Business Strategy, Microsoft Excel, Sales Process

Education
University of Central Florida - College of Business Administration   1974 — 1977
Business

Valencia College   1973 — 1973
business, Marketing

Experience
Independent Projects and Opportunities   2007 - Present
Marco Office Supply   October 2012 - August 2015
Winterberry Christian Academy   2010 - 2011
THE SHELDON GROUP, LLC   May 2007 - 2009
lmgconcerts.com   2007 - 2008
Thrifty Car Rental   September 1995 - January 2007
Thrifty Car Rental   September 1995 - January 2007
THRIFTY CAR RENTAL, TRUCK RENTAL and AIRPORT PARKING   September 1995 - January 2007
ANGELONI'S COLLISION CENTER   January 1990 - January 1992
ENTERPRISE RENT A CAR  January 1989 - January 1990

Skills
Sales, Event Planning, Business Development, Team Building, Program Management, Customer Satisfaction, Sales Management, Public Speaking, Customer Service, Nonprofits, Community Outreach, Project Planning, Community Development, Networking, Sponsorship, Strategic Business..., Key Account Management, Employee Training, Business Revenue Growth, Cold Calling, Strategic Planning, Strategic Partnerships, High Profile Clientele, Caring for People, Serving Others, Reinventing Creatively, Learning New Skills, Flexible, Regrouping Quickly, Resourceful, Creative Financially, Financially Creative, Think outside the Box, Good Communicator, Problem Solver, Love Challenging..., Management, Conflict Resolution, Growing Businesses, Growing Organizations, Promotional Marketing, Thrive in A Fast-paced..., Love Competitive Target..., Organized, Motivated, High-Profile Clientele..., Good Listener, Team Player, Care Giver, Person that chooses to...

Education
Franklin Pierce College, Rindge NH   1985 — 1989
Bachelor of Arts and Science, Marketing /Management

Franklin Pierce University   1985 — 1989
BA, Business, Marketing

Experience
Wiggins, LLC.   February 2014 - Present
JD Byrider  October 2009 - 2014
Mr. T's Auto Detail   June 2007 - October 2009
four seasons claims   2005 - 2009
American Car Company   August 2006 - June 2007
Manheim  March 2005 - July 2006
Hallmark Dodge   May 2003 - August 2003
Thrifty Car Rental   September 1998 - August 2002

Skills
Automotive, Automobile, Customer Satisfaction, Inventory Management, Sales, Sales Management, Team Building, Purchasing, Customer Service, Negotiation, Vehicles, Account Management, Retail, Process Improvement, New Business Development, Profit, Budgets, Forecasting, Marketing, Management, Finance, Customer Retention, Sales Process

Education
Northwood University   2002 — 2004
Bachelor's Degree, Automotive Marketing and Management

Middle Tennessee State University   1998 — 2002

Experience
Unavailable  April 2014 - Present
State College of Florida, Manatee-Sarasota  July 2013 - July 2014
State College of Florida - Manatee-Sarasota  January 2001 - July 2013
Iwerks Entertainment  1995 - 1999
Nickelodeon Studios Orlando   February 1995 - September 1995
University of Central Florida  1993 - 1994
Thrifty Car Rental   1988 - 1992
Estee Lauder  1980 - 1987

Skills
Training, Public Speaking, Adult Education, Teaching, Career Counseling, Small Business, Event Planning, Higher Education, Research, Training Delivery, Distance Learning, Editing, E-Learning, Curriculum Development, Public Relations, Coaching, Instructional Design, Microsoft Office, Blended Learning, Program Management, Curriculum Design, Customer Service, Leadership Development, Program Development, Budgets, Strategic Planning, Team Building, Project Management, Educational Technology, Community Outreach, Organizational..., Staff Development, Leadership, Educational Leadership, Employee Training, PowerPoint, Creative Writing, Management, Project Planning, Instructional Technology, Microsoft Word, Academic Advising, Outlook, Student Development, Admissions, Higher Education..., Student Counseling, Teaching Adults, Microsoft Excel, Workshop Facilitation

Education
University of Central Florida   1993 — 1994
BA, Motion Picture Technology

Manatee Community College   1989 — 1991
Associate of Arts (AA), Communication and Media Studies

University of Tampa   1976 — 1978

Experience
General Motors  November 2014 - Present
General Motors  January 2013 - Present
General Motors  October 2010 - January 2013
Convergys  November 2009 - December 2010
OnStar  August 2005 - January 2010
Thrifty Car Rental   September 2004 - August 2005

Skills
Sales Management, Management, Sales Operations, Sales, Leadership, Training, Salesforce.com, Employee Training, Sales Process, Business Planning, Customer Service, Call Centers, Customer Retention, Marketing, Customer Satisfaction, Automotive, Account Management

Education
Oakland University   1999 — 2003
BA, Major: English; Minors: Political Science and Communications

Oakland University   1999 — 2003

Experience
Dollar Thrifty Automotive Group  August 2006 - Present
Thrifty Car Rental   December 2002 - July 2006
Thrifty Car Rental   October 1984 - December 2002

Skills
Inventory Management, Process Improvement, Customer Service, Team Building, Leadership, Microsoft Office, Training, Microsoft Excel, Process Scheduler, Coaching, Microsoft Word, Strategic Planning, Troubleshooting, PowerPoint, Public Speaking, Management, Supervisory Skills, Employee Training

Education
The Ohio State University   1981 — 1984

Experience
V&F Coffee   August 2015 - Present
Miller's Office Products  January 2003 - April 2015
Thrifty Car Rental   December 1998 - December 2002

Skills
Customer Service, Financial Reporting, Accounts Receivable, Accounts Payable, Financial Accounting, QuickBooks, Financial Analysis, Microsoft Excel, Payroll, Microsoft Office

Education
Strayer University   2013 — 2017
Bachelor’s Degree, Accounting and Finance

Wilson Senior High School   1983 — 1986
General Business Studies

Experience
West Interactive  November 2009 - Present
West Interactive  July 2009 - November 2009
West Interactive  November 2007 - July 2009
Walgreens  February 2006 - November 2007
Thrifty Car Rental   July 1997 - February 2006

Skills
Unix, IVR, Disaster Recovery, IT Management, SQL, Microsoft SQL Server, Visio, Troubleshooting, Call Centers, System Administration, Vendor Management, Integration, Data Center, Perl, Servers, TCP/IP, SharePoint, Databases, SDLC, Active Directory, Windows Server, Microsoft Exchange, Network Administration, Virtualization, Linux, Software Documentation, IT Strategy, Software Development, Requirements Analysis, Windows, PHP, Database Design, Informix, Lotus Notes, Testing, Telecommunications, Cisco Technologies, VoIP, Process Improvement, Program Management, Management, Business Analysis

Education
Bellevue University   2006 — 2007
Bachelor of Science (B.S.), Information Technology

Experience
Coastal Carolina University  January 2011 - Present
Vocus  2012 - 2012
Thrifty Car Rental   May 2007 - August 2011

Education
Coastal Carolina University   2008 — 2011
Management

Experience
1057associates, LLC   January 1970 - Present
THRIFTY CAR RENTAL   1964 - 2001
Belcan Engineering  1964 - 1969
Caterpillar Inc.  1960 - 1964

Education
University of Oklahoma   1955 — 1962
B.S., M.S., Aeronautical Engineering

Experience
SouthCoast-Health  October 2013 - Present
SouthCoast Health  October 2011 - October 2013
SouthCoast-Health  June 2010 - 2011
Thrifty Car Rental   July 2006 - June 2010
US Army  2004 - October 2005
US Army  July 1989 - October 2005
US Army  2002 - 2003
US Army  1999 - 2000

Skills
Training, Data Analysis, Leadership, Project Management, Management, Analysis, Healthcare Information..., Policy, Healthcare, Customer Service, Hospitals, Microsoft Excel, Healthcare Management, Team Building, PowerPoint, HIPAA, Research

Education
South University   2011 — 2013
MBAHA, Master of Business Administration in Healthcare Administration

University of Phoenix   2007 — 2009
Bachelor of Science, Business Management

Fayetteville Technical Community College
AAS, Industrial Tech & ManagementMajor or field of study

Experience
Hometown News  May 2004 - April 2013
Thrifty Car Rental   August 1994 - August 2001

Skills
Account Management, Advertising, Social Media, Media Relations, Sales, SEO, Online Advertising, Social Media Marketing, New Business Development, Marketing Strategy, Sales Management, Marketing Communications

Education
Brevard Community College

University of Central Florida
Bachelor of Science (BS), Criminal Justice

Experience
Richmond county school   November 2012 - Present
Connextions  November 2010 - June 2012
Carriage Club Assistant Living   June 2008 - January 2009
Batte Cancer Center   March 2008 - April 2008
HealthSouth Rehabilitation Center  July 2006 - March 2007
Annie Maria Rehabilitation and Nursing   November 2005 - March 2006
Thrifty Car Rental   June 2001 - April 2004

Skills
Research, HTML, Editing, Strategic Planning, Negotiation, Java, Teaching, Microsoft Office, ICD-9, Microsoft Excel, Microsoft Word, PowerPoint, HIPAA, Excels, Medical Terminology, Medical Billing, Medical Transcription, Medical Records, Medical Coding, Blood Pressure, Drawing Blood, EKG, Injections, Sterile wound care, Pharmacology, Healthcare, Medical Assisting, Vital Signs

Education
USC Aiken   2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse

ECPI University   2007 — 2010
Health Science (A.A.S), Medical/Clinical Assistant

Divine Health Care School   2007 — 2007
Medication Tech Certification, Medication Tech

Tender Care Training School   2004 — 2004
Certified Nursin Assistant Certification, CNA

East Orange High School   1996 — 1999
High School Diploma, High School/Secondary Diplomas and Certificates

Experience
Randstad  September 2012 - Present
BNY Mellon  January 2011 - October 2012
BNY Mellon  January 2011 - October 2012
Clicks  September 2010 - November 2011
Volt Staffing/Clicks Document Mgmnt   June 2010 - November 2011
Manpower  July 2009 - May 2010
Iron Mountain  July 2008 - September 2009
PNC Bank  November 2008 - March 2009
Thrifty Car Rental   October 2005 - March 2006

Skills
Computers, Microsoft Office, Office Equipment, Customer Service

Education
Community College of Allegheny County

Taylor Allderdice High School
High School Diploma

Experience
Kirby of Pensacola   January 2010 - Present
The Rate Manager   June 2000 - August 2009
Dollar Rent A Rent   October 1998 - June 2000
Thrifty Car Rental   March 1983 - September 1998

Skills
Customer Service, Sales, Microsoft Office, Retail, Sales Management, Microsoft Excel, Inventory Management, Team Building, Team Leadership, Time Management, Leadership, Microsoft Word, Account Management, Direct Sales

Education
University of West Florida   1982 — 1985
Bachelor of Science (BS), System Science Scientific Options

Pensacola Junior College   1980 — 1982
AA, Engineering

Experience
Enterprise Rent-A-Car  November 2004 - Present
Thrifty Car Rental   February 1989 - January 2003
Sunshine Biscuits  May 1983 - August 1988

Education
California State University-Long Beach   1974 — 1978
Accounting

Experience
Cartridge World  October 2009 - Present
Donna's Residential Cleaning Service   February 1998 - May 2008
Thrifty Car Rental   January 1986 - April 1993

Skills
Customer Service, Microsoft Office, Microsoft Word, Teamwork, Employee Relations, Employee Training, 10 Key, Typing, Research, Customer Retention

Education
San Jacinto College   2013 — 2015
Medical Coding and Billing Certificate, 4.0

Houston Community College   2014 — 2014
Certificate in Global Logistics Technician Certificate (CGLT), Global Supply Chain Logistics