Time Customer Service
Time Customer Service List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Customer Service. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Customer Service Salaries. You can even request information on how much does Time Customer Service pay if you want to. Learn about salaries, pros and cons of working for Time Customer Service directly from the past employees.
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Time Customer Service Employees
Time Customer Service Technical Support Analyst-EducationTime Customer Service, Inc.July 2014 - Present
Employment 2000, inc. 2000 - March 2004
Skills
Email Marketing, Direct Marketing, Social Media Marketing, Online Marketing, SEO, Marketing Communications, Recruiting, Microsoft Excel, Microsoft Word, Adobe Acrobat
Education
Rhode Island College 2000 — 2002
Computer Information Systems
American University of Puerto Rico 1997 — 1998
Computer Information Systems
Hillsborough County Tax Collector August 2001 - Present
Progressive Insurance February 1998 - October 2000
Time Customer Service September 1992 - February 1998
Skills
Outlook, Customer Service, Access, Microsoft Word, Microsoft Excel, Microsoft Office, Process Improvement, Team Building, Leadership, Team Leadership, Public Speaking, Windows, Data Entry, Notary Public, Fax, 10 Key, Filing, Telephone Skills, Microsoft Office 2003, Microsoft Office 2007, Office Equipment, Internet Explorer, Copying, Spreadsheets, HTML, Conflict Resolution, Policy, Troubleshooting, Wordperfect, File Management, Analysis, Clerical Skills, Training, Phone Etiquette, Calendaring
Education
Florida Gulf Coast University 2014 — 2016
Master of Public Administration (MPA), Public Administration
Florida Gulf Coast University 2012 — 2013
Bachelor's Degree, Criminal Justice and Corrections/Legal Studies, Magna Cum Laude
Hillsborough Community College 2010 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Leidos February 2009 - Present
CAMRIS International, Inc. 2009 - 2010
SAIC / Entergy / Information Solutions June 1998 - February 2009
Information Solutions June 1992 - February 2009
Time Customer Service 1992 - 1998
CSX Transportation January 1996 - July 1996
McKesson Health Solutions June 1986 - October 1994
Martin Memorial Health Systems March 1986 - August 1986
Daughters of Charity Health System 1982 - 1986
WC Bradley 1981 - 1982
Skills
Software Development, Software Engineering, Java, C, C++, Matlab, COBOL, Unix, Windows, Linux, Perl, PL/SQL, Eclipse, J2EE, Artificial Intelligence, Machine Learning, Natural Language..., Cognitive Science, Algorithms, Integration, SQL, XML, Programming, Computer Science, Visual Studio, UML, Databases, Visual Basic, OOP, Software Design, .NET, Web Services, Object Oriented Design, Neuroscience, Computer Vision, Python, Distributed Systems, C#, Sensory Substitution, PHP, System Integration, PowerBuilder, Android, iOS, JavaScript, 3D visualization, SOA, Shell Scripting, Subversion, System Architecture
Education
University of West Florida - College of Business 1979 — 1983
Computer Science
Stanford University
N/A, Artificial Intelligence
Courtesy Toyota in Brandon March 2014 - Present
Bill Currie Ford April 2009 - April 2014
General Physics Corporation July 2008 - April 2009
Mercedes-Benz and Infiniti April 2005 - April 2008
Autoway Chevrolet August 2004 - April 2005
Autoway Chevrolet May 2004 - August 2004
General Physics Corporation June 2001 - April 2003
General Physics Corporation February 2000 - May 2001
Atlantic, A Lucent Technologies Associated Co September 1999 - February 2000
Time Customer Service April 1999 - September 1999
Skills
Automotive, Automobile, Automotive Aftermarket, Business Development, CRM, Continuous Improvement, Customer Retention, Customer Satisfaction, Customer Service, Dealer Management, Dealers, E-commerce, Finance, Lead Generation, Leadership, Management, Market Planning, Market Research, Operations Management, Product Development, Profit, Retail, Sales, Sales Process, Selling, Team Building, Training, Vehicles
Education
Florida Metropolitan University 1998 — 2001
BA, Marketing and Management
FMU 1997 — 2001
A.A. Degree acquired; B.A. Degree, Commercial Arts; Marketing & Marketing
King High School 1994 — 1997
Diploma
King High School
River hills Christian School
The International Academy of Merchandising and Design
Intermedia Communications
Bright House Networks April 2013 - Present
Vitera Healthcare Solutions (formerly Sage Healthcare) October 2010 - September 2012
Kforce Professional Solutions September 2001 - October 2010
SynergyUS August 2000 - May 2001
LexisNexis Risk Solutions (formerly Adrem Profiles) February 1998 - August 2000
Time Customer Service April 1996 - February 1998
PowerPak Communications September 1995 - March 1996
Naylor Publications August 1994 - August 1995
Skills
Sales Performance..., Pragmatic Marketing..., Dale Carnegie..., Email Marketing, Brand Management, Marketing Strategy, Lead Generation, SEM, Social Media Marketing, Web Marketing, Advertising, Competitive Analysis, Digital Marketing, Online Advertising, Public Relations, Sales, Social Media, Strategy, Direct Mail, Management, Marketing, Marketing Communications, Marketing Management, Multi-channel Marketing, Online Marketing, Positioning, Product Management
Education
Bowling Green State University 1990 — 1994
BSBA, Marketing, Advertising
Silipos October 2013 - October 2014
Bonnier Corporation August 2007 - September 2013
Time Customer Service 2005 - 2007
Time Customer Service 2004 - 2005
Skills
Management, Social Media, Direct Mail, Direct Marketing, Analysis, Customer Retention, Budgets, Training, Magazines, Sales, Marketing, Email Marketing, Marketing Strategy, Marketing Communications, Trade Shows, Medical Sales, Online Marketing
Education
University of South Florida - College of Business Administration 2000 — 2004
Bachelor's in Science
Federal Wage & Labor law Institution February 2013 - Present
KPM & Consulting March 2012 - Present
Interactive Response Technologies, Inc 2009 - 2012
Aegis May 2006 - July 2009
Results Inbound/Outbound Solutions January 2002 - April 2006
Inktel 2003 - 2004
Dakotah Direct / West Corp December 1999 - December 2000
Time Customer Service June 1989 - December 1999
Skills
Program Management, Account Management, Direct Sales, Small Business, Call Center, Customer Service, Collections, Cold Calling, Leadership Development, Sales Operations, TQM, Publications, Morale, Attrition Reduction, Workforce Management, Telemarketing, Customer Experience, Operations Management, Sales, Team Building, Coaching, B2B, Training, Performance Management, CRM, Telecommunications, Team Leadership, Management, IVR, Sales Management, Leadership, Vendor Management, Team Management, Recruiting, New Business Development, Contact Centers, Inbound Marketing, Customer Satisfaction, Outsourcing, Call Center Development, Customer Retention, Quality Assurance, Business Development, ACD, Financial Services, Budgets, Human Resources, Employee Relations, Investments, Call Centers
Education
Middlebury College 1984 — 1985
graduate, Business & Lythography
Nam Phan Photography May 2011 - Present
Digital Fab Studios December 2006 - April 2011
Time Customer Service March 2007 - June 2010
Time Customer Service August 2005 - March 2007
Skills
Graphic Design, Web Design, Dreamweaver, Photography, General Awesomeness, Creative Direction, Image Editing, Entrepreneurship, Magazines, CSS, Marketing, Directing, Producing, Fine Art, Fine Art Photography, Illustrator, Digital Media, Advertising, Blogging, Social Networking, Email Marketing, WordPress, Social Media, Photoshop, Copywriting, Adobe Acrobat, Adobe Creative Suite, Editorial, SEO, Lead Generation, Portrait Photography, Social Media Marketing, Direct Mail, Online Marketing, Creative Writing, Digital Photography, Multimedia, Web Development, Flash, Facebook, Newsletters, Mac, Website Development, Lightroom, Direct Marketing, Digital Marketing, Online Advertising, Brand Development, Corporate Branding, Logo Design
Education
University of South Florida
Computer Engineering
St. Petersburg College 2005 — 2006
CCNA, Cisco Certified Network Associate
Bloomingdale
Massage By Friedrich April 2003 - Present
Alorica January 2014 - November 2014
Charter Communications - Business Services Division November 2011 - May 2013
GuthyRenker Fulfillment Services (Formerly CPU2) January 2010 - October 2011
Pinellas County REC 2001 - 2005
Time Customer Service 1993 - 1998
Skills
Therapeutic Massage, Wellness, Healing, Holistic Health, Bodywork, Relaxation, Fitness, Reiki, Wellbeing, Nutrition, Meditation, Energy Healing, Stress Management, Reflexology, Microsoft Office, Myofascial Release, Headaches, Chronic Pain, Fibromyalgia, Back Pain, Pain Management, Holistic Massage, Cupping, Alternative Medicine, Sports Injuries, Migraine, Medical Massage, Sciatica, Chronic Illness, Deep Tissue Massage, Neck Pain, Detoxification, Insomnia, Digestive Disorders, Arthritis, Acupuncture, Sound Healing
Education
Bhakti Academe' of Massage & Intuitive Healing 2001 — 2002
FL Massage Course Certificate, Massage Therapy
Appalachian State University 1991 — 1993
Bachelor of Arts (B.A.), Psychology, Business Management minor
Central Piedmont Community College 1987 — 1988
Associate of Science (A.S.), Hospitality Administration/Management
Franklin High & Life University
Jabil July 2012 - Present
Raymond James Financial September 2007 - July 2012
JPMorgan Chase July 2005 - September 2007
Accenture September 2003 - July 2005
Time Customer Service August 2002 - June 2003
University of South Florida January 2002 - May 2002
Skills
jQuery, SDLC, Web Development, SQL, Programming, Microsoft SQL Server, ASP.NET, T-SQL, Visio, C#, Requirements Analysis, SOA, Agile Methodologies, AJAX, SharePoint, SSIS, Systems Analysis, SSRS, Business Analysis, IBM BPM, Requirements Gathering, Database Design, Data Modeling, Databases, XML, IIS, VB.NET, Visual Studio, HP Exstream, ASP.NET MVC
Education
University of South Florida - College of Business Administration 2005 — 2007
Master of Science, Management Information Systems
University of South Florida - College of Business Administration 2001 — 2003
Bachelor of Science, Management Information Systems
Ascension Health November 2010 - Present
Enterprise Integration March 2009 - February 2010
MPS Group 2006 - 2009
Time Customer Service January 2002 - May 2005
Time Customer Service January 2001 - January 2002
Time Customer Service January 1996 - January 2001
Time Customer Service January 1994 - January 1995
Time Customer Service January 1993 - January 1994
Skills
Servers, Data Center, Windows Server, Troubleshooting, Operating Systems, Microsoft Exchange, Hardware, Unix, Software Documentation, Windows XP, Visio, Networking, Red Hat Linux, Linux, IIS, Testing, Windows, HP, Access, Software Installation
Education
New Horizons Technical Learning Center 2010 — 2010
MCITP certification
Florida State College at Jacksonville 2006 — 2006
not complete
HealthPlan Services March 2015 - Present
HealthPlan Services June 2013 - March 2015
HealthPlan Services August 2012 - June 2013
HealthPlan Services October 2011 - August 2012
HealthPlan Services July 2009 - August 2012
HealthPlan Services January 2006 - July 2009
MetLife May 2004 - January 2006
Adecco & Consultis Staffing Agencies August 2003 - April 2004
HealthPlan Services October 2000 - August 2003
Time Customer Service June 1997 - June 2000
Skills
Business Analysis, Process Improvement, JCL, TSO, Management, COBOL, Program Management, Operations Management, CICS, Insurance, IT Service Management, Problem Management, Quality Auditing, Metrics Reporting, Case Implementation, Functional Design..., Interview, Hire &..., Delivering Technical..., Project Management, Systems Analysis, Q&A, Benefit Cost Analysis, Evaluation &..., Business Process Flow..., Building & Maintaining..., Subject Matter Expert, Communications Liaison, SDLC, Requirements Analysis
Education
University of Tampa 2010 — 2011
Bachelor of Science (B.S.), Psychology
Hillsborough Community College 2004 — 2006
Associate of Arts (A.A.), Justice Administration
Hillsborough Community College 1995 — 1999
Associate of Science (AS), Computer Programming
University of South Florida 1983 — 1985
Time Customer Service June 2000 - July 2004
Alliantech System February 1996 - April 2000
Larry"s Place January 1985 - April 1999
Skills
Public Speaking, Microsoft Office, Customer Service, Microsoft Excel, Teamwork, Teaching, PowerPoint, Research, HTML, C#, C++, Social Media, Java, Leadership, English, C, Microsoft Word, Matlab
Education
Rock Valley College 2011 — 2014
Jim Browne Automotive Group January 2010 - Present
Buddy Foster Chevrolet/Chevrolet of Dade City March 2004 - July 2008
Time Customer Service September 1998 - February 2004
Barnes & Noble December 1997 - August 1998
Olde City Hall Cafe March 1997 - November 1997
The Tampa Tribune May 1990 - August 1996
Florida Film & Tape 1988 - 1989
Skills
Customer Satisfaction, Customer Retention, Customer Service, Management, Team Building, Marketing, Leadership, Publications, Public Relations, Social Media, Social Media Marketing, Online Marketing, Creative Writing, Marketing Communications, Email Marketing, Lead Generation, Sales Process, Account Management, Social Networking, Time Management, B2B, Journalism, Press Releases, Copy Editing, News Writing, Automobile, Automotive, Dealers, Reynolds, CRM, Dealer Management, Graphic Design, Profit, Online Advertising, Process Consulting
Education
University of Florida
Liberal Arts
Pasco High School 1980 — 1983
Time Customer Service December 2012 - Present
Time Customer Service, Inc. 1999 - November 2012
Skills
SDLC, Payment Card Processing, DB2, Scrum, Business Analysis, Process Improvement, Requirements Analysis, Program Management, Project Management, Business Process..., Data Warehousing, COBOL, Software Documentation, Team Building, Analysis, SQL, Change Management, Budgets, Disaster Recovery, Enterprise Architecture, Management, Vendor Management, Leadership, Software Project..., Software Development, Requirements Gathering, Visio, Integration, MS Project
Education
University of South Florida - College of Business Administration 2008 — 2010
Bachelor's, Finance
Hillsborough Community College 2005 — 2007
Associates, Business Administration
Northern Illinois University
Northern Illinois University
Time Customer Service June 2011 - Present
Time Customer Service February 2011 - June 2011
Infusion Dance Company August 2007 - February 2011
Skills
Research, Editing, Proofreading, Social Media, PeopleSoft, Social Networking, Microsoft Excel, Social Media Marketing, Microsoft Office, Marketing, PowerPoint, Outlook, Email Marketing, Access, Microsoft Word, Creative Writing, Public Speaking
Education
University of South Florida
LeafFilter North, Inc. February 2015 - Present
LeafFilter North, Inc. May 2013 - Present
Clear Passage Physical Therapy September 2012 - Present
Digital Brands Inc. January 2012 - August 2012
Niche Mobile September 2011 - January 2012
Time Customer Service June 2010 - July 2011
Skills
PHP, Web Development, HTML, JavaScript, Java, CSS, jQuery, MySQL, Wordpress, Linux, XML, C#, Agile Methodologies, Email Marketing, Microsoft SQL Server, Technical Support, Joomla, Perl, Google Analytics, AJAX, Apache, JSON, Git, OOP, REST, OAuth, HubSpot, CRM Integration, Mobile Web Design, Ruby, SQLite, SEO, Bash, Vim, Samba, Rsync, Linux System..., System Administration, Pure Data, Project Management, Ruby on Rails, ORM, Web Services, MVC, Servlets, Tomcat, Glassfish, ActiveMQ, OData, Python
Education
University of Florida 2011 — 2013
Master of Science (M.S.), Information Systems & Operations Management
University of Florida - Warrington College Of Business 2009 — 2012
Bachelor of Science in Business Administration (BSBA), Information Systems
College of Central Florida 2007 — 2009
IBM March 2014 - Present
Artech Information Systems July 2013 - March 2014
Artech Information Systems May 2012 - July 2013
University of South Florida January 2007 - June 2012
USF November 2004 - August 2008
Raymond James 2000 - 2004
Time Customer Service 1994 - 1998
Time Customer Service 1994 - 1998
Skills
Unix, VMware, Linux, Red Hat Linux, Cluster, Cloud Computing, OpenStack, KVM, Distributed Systems, Storage Virtualization, ZFS, Windows, GlusterFS, Virtualization, Apache, Databases, Active Directory, Solaris, CentOS, Matlab, SAN, LDAP, VMware ESX, Bash, System Administration, Hardware, Operating Systems, Network Security, Microsoft Office, Cisco Technologies, Windows Server, Linux System..., TCP/IP, DHCP, High Availability, Linux KVM, NFS, xCAT, MySQL, Tomcat, High Performance..., Servers, Ubuntu, Samba, GPFS, QEMU, Systems Engineering, PostgreSQL, LVM, Red Hat Cluster Suite
Education
University of South Florida 1996 — 2007
Chamberlain 1993 — 1996
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.6
Tampa Baptist Academy
Steamshovel Marketing August 2012 - Present
Harland Clarke April 2012 - August 2012
Harland Clarke December 2007 - April 2012
Steamshovel Marketing October 2006 - December 2007
The Zac Team - RE/MAX Greater Atlanta July 2004 - October 2006
Steamshovel Marketing August 2000 - July 2004
Preferred Networks, Inc. (PNI) August 1997 - August 2000
Bauder College September 1995 - August 1997
Time Customer Service February 1988 - June 1995
Skills
Channel Marketing, Project Management, Product Marketing, Marketing Communications, Marketing, Adobe Creative Suite, Fine Art, Graphic Design, Joomla, Wordpress, Microsoft Office, Web Development, HTML, Multi-channel Marketing, Direct Mail, Marketing Strategy, Creative Direction, B2B, Analytics, Social Media, Direct Marketing, Email Marketing, Market Research
Education
University of Florida
BA, Fine Art
Palm Coast Data September 2008 - Present
Guardian ad Litem 10th Judicial Circuit October 2012 - December 2013
Time Customer Service, Inc. May 2003 - September 2008
Time Customer Service, Inc. September 2000 - May 2003
Time Customer Service May 1998 - September 2000
Skills
Magazines, Email Marketing, Direct Marketing, Social Media Marketing, Online Advertising, Marketing Strategy, Social Media, Budget, Marketing Communications, Advertising, Marketing, Analysis, Leadership, Budgets, Publishing, Customer Service, Online Marketing
Education
University of South Florida - College of Business Administration 2000 — 2004
Accounting, Accounting and Finance, 3.5
Xerox 2006 - Present
Time Customer Service July 1998 - July 2005
Texaco February 1989 - June 1998
Skills
SQL, Cognos, DB2, COBOL, Database Design, Application Development, Oracle SQL, Unix, Performance Tuning, Oracle, SDLC, Business Requirements, Microsoft SQL Server, Business Objects, Software Development, Data Warehousing, Business Intelligence, Business Analysis, Requirements Analysis, Requirements Gathering, OLAP, Waterfall, Visio, Software Project..., Business Process..., User Acceptance Testing, Systems Analysis, Software Documentation, Data Modeling, ETL, Process Improvement, Databases, PL/SQL, Data Analysis, SharePoint, Linux, Agile Methodologies, Business Intelligence..., Integration, Business Process, Access, Disaster Recovery, MS Project
Education
Purdue University 1976 — 1978
M.S., Management Information Systems
University of Illinois at Urbana-Champaign 1972 — 1976
B.S., Computer Science
iCandi-Design 2011 - Present
Time Customer Service 2010 - December 2011
Skills
Posters, Graphic Design, Brochures, Direct Mail
Education
International Academy of Design and Technology 2010 — 2012
Bachelor of Fine Arts, Graphic Design
International Academy of Design 2008 — 2011
Associates of Science, Graphic Design
Great Minds in STEM July 2011 - October 2012
MTV Laboratories December 2006 - December 2009
Self-Employed February 2004 - December 2006
AT&T Global Network Services September 1995 - October 2001
Time Customer Service December 1992 - September 1995
Keane September 1991 - December 1992
ComputerPeople September 1990 - September 1991
Citizens and Southern National Bank June 1983 - September 1990
Skills
C, C++, Networking, Linux, Java, Assembly Language, VB.NET, SQL, REXX, Shell Scripting, JavaScript, IPv4, Matlab, Verilog, Xilinx ISE, Multisim, XP/Vista/7, z/OS, Cryptography, Requirements Analysis, Software Development, Program Management, Testing, DB2, Programming, Windows, Security, Analysis, Embedded Systems
Education
University of Central Florida 2011 — 2015
Computer Engineering
Eastern Florida State College 2009 — 2011
AA, AS, Chemical Technology
Edison State College 1979 — 1985
Computer Science
US Coast Guard Auxiliary April 2015 - Present
Your Place Fitness, LLC August 2014 - Present
BayCare Health System January 2013 - April 2013
Time Customer Service January 2002 - February 2013
Time Customer Service August 1998 - January 2002
Nielsen Media Research November 1983 - January 1998
Skills
Leadership, Exercise Physiology, Fitness, Wellness, Teaching, Health Fitness..., Senior Fitness, Research, Team Building, Customer Service, Management, Project Management, Program Management, Process Improvement, Project Planning, Requirements Analysis, Microsoft Office
Education
Barry University 2010 — 2013
Bachelor of Science (B.S.), Exercise Physiology, Graduated
University of Tampa 1995 — 1997
Music Theory and Composition
St. Petersburg College 1991 — 1995
Associate's Degree, Music, Graduated
Wayne State University 1966 — 1970
Math, Psychology
Time Customer Service November 2001 - Present
IBM February 2001 - September 2001
Franklin Templeton Investments August 1994 - February 2001
Skills
MVS Console Operations, Netview, Job Scheduling, Technical Support, Disaster Recovery, Help Desk Support, CICS, Networking, BMC Remedy, Mainframe, Software Documentation, TSO, JES2, IBM Mainframe, JCL, MVS, Vendor Management, Visio, Process Improvement
Education
Computer Systems Institute 1983 — 1984
Associate Degree in Specialized Business, Computer Science
University of Pittsburgh 1974 — 1975
YSF Software Services May 2015 - Present
YSF Tournaments October 2014 - Present
Time Customer Service June 1998 - Present
Fields of Friends, Inc. July 2009 - January 2015
Beneficial Technology Corporation July 1985 - June 1998
British American Tobacco (BATUS) August 1984 - July 1985
RCA January 1984 - August 1984
Limicon July 1982 - January 1984
Skills
Disaster Recovery, Software Documentation, SDLC, Business Analysis, Vendor Management, JCL, TSO, SQL, Mainframe, Process Improvement, MVS, Access, MS Project, IBM Mainframe, REXX, SAS Programming, CA OPSMVS/II, Delta Controls, ASP, IBM Netview Systems..., ooREXX, DB2, Unix
Education
University of South Florida 2010 — 2011
Certificate, Project Management
Centenary College 1994 — 1996
Business Administration and Management, General
Time Customer Service August 1985 - Present
Heritage Bank & Trust January 1980 - August 1985
Skills
Disaster Recovery, Software Documentation, Process Improvement, Access, Project Management, Business Analysis, Microsoft Word, Training, Vendor Management, Budgets, Customer Service, Project Planning, Analysis, Program Management, SDLC, Management, Outlook, Visio, Leadership, MS Project, Business Continuity..., Troubleshooting, Team Building, Microsoft Excel, Team Leadership, Crystal Reports, PowerPoint, Change Management, Business Process..., Customer Satisfaction, Call Centers
Education
University of Illinois at Chicago 1979 — 1985
BA, Education
Quigley Preparatory Seminary South 1975 — 1979
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
CAASPRE Consulting, LLC September 2000 - Present
Raymond James Financial September 2000 - January 2005
DATIS Payroll Processing 2005 - 2005
Ideal Consulting September 1994 - September 2000
HSN January 1990 - September 1994
Time Customer Service December 1988 - February 1990
HSN July 1986 - December 1988
Skills
Software Development, Custom Software..., Process Excellence, BPM Vendor, Business Intelligence, Analyst, Microsoft SQL Server, .NET, Project Management, ASP.NET, Web Services, Visual Basic, Business Strategy, Customer Experience, Technology Planning, Business Analysis, Business Process..., Business Process, SharePoint, SDLC, Abra, Vendors, Strategic Partnerships, Databases, Management, Analysis, Software Documentation, Leadership, Professional Services, Competitive Analysis, Consulting, SaaS, Business Process Design, Executive Management, Business Process..., Cloud Computing, IT Strategy, Data Center, Enterprise Architecture, CRM, IT Management, Software Project..., Integration, Enterprise Content..., Agile Project Management, Strategy, Project Planning, Enterprise Software, Process Improvement, Project Portfolio...
Education
University of South Florida 1982 — 1985
Bachelors
Florida Keys Community College 1980 — 1982
Keep Collier Beautiful January 2012 - Present
National Wildlife Federation 2001 - Present
Corporate Resources Group March 1999 - December 2000
Time Customer Service 1994 - 1998
Norrell February 1988 - December 1994
Skills
Recruiting, Management, Human Capital, Employment Law, TQM, Non-profits, Public Speaking, Strategic Planning, Performance Management, Leadership, Change Management, Organizational..., Nonprofits, Staff Development, Community Outreach, Budgets, Start-ups, Human Resources, Marketing, Strategy, Public Relations, Social Media, Social Media Marketing, Project Planning, Sales, Account Management
Education
University of Florida - Warrington College of Business Administration 1982 — 1986
BS in BA, Major: Marketing
Eustis High School 1977 — 1981
Charter Schools USA June 2013 - Present
Charter Schools USA August 2012 - June 2013
Sykes February 2011 - May 2012
Time Customer Service October 2007 - January 2011
Skills
Variance Analysis, Budgets, Financial Reporting, Financial Analysis, Finance, Analysis, Forecasting, Strategic Financial..., Accounting, Account Reconciliation
Education
University of South Florida 2006 — 2007
Master of Business Administration (M.B.A.), Finance, General
University of South Florida 2001 — 2004
Bachelor's degree, Finance, General
SAG-AFTRA May 2006 - Present
REVOLT MEDIA & TV July 2013 - April 2015
Stratta, Inc. March 2009 - July 2013
Organized by Ginger May 2009 - June 2012
Independent Service Provider January 2007 - March 2009
Maverick Options, LLC January 2001 - November 2007
Independent Contractor December 1996 - December 2003
Time Customer Service October 1993 - March 1996
Skills
Time Management, Event Planning, Customer Service, Project Management, Small Business, Entertainment, Investment Properties, Foreclosures, Administrative..., Business Planning, Microsoft Office, Public Speaking, Home Staging, Short Sales, Entrepreneurial..., Problem Solving, Professional Organizing, Residential Homes, Acting, Seniors, Budgets, Concierge Services, Business Analysis, Travel Management, Research, Relocation, Interior Design, Character Actor, Fitness, Business Launch, US Patent, Physical Theatre, Writing, Executive..., Assisting Executives, Facebook, Administrative..., Management, Marketing, Social Media Marketing, Social Networking
Education
Bergen Community College 2011 — 2012
Associate of Science (A.S.), Business Administration and Management, General, 3.82
Fashion Institute of Technology 2008 — 2008
Accessories Design, A
NYU School of Continuing Studies 2006 — 2006
Creative Writing, A
A.P. Leto High School 1989 — 1992
Robert Half Temp Agency August 2014 - September 2014
Apple One Employment Agency January 2012 - January 2014
Coventry Health Care 2001 - 2011
Time Customer Service 1998 - 2001
Skills
Telephone Skills, Data Entry, Spreadsheets, Networking, PeopleSoft, Time Management, Proficient Typing Skills, Word, Excel 2007, customer service, Leadership Development, Typing, Team Building, Program Management, Coaching, Public Speaking, Customer Service, Process Improvement, Strategic Planning, Sales, Event Planning, Team Leadership, Training, Microsoft Excel
Education
J Sargeant Reynolds Community College 2014 — 2014
Business Classes
Penn Foster Career School 2010 — 2011
Certificate, Medical Billing and Coding, 80
Suffolk County Community College 1982 — 1984
Word Processing certificate 1984, Business classes
Sears Holdings Corporation October 2009 - September 2015
Polis Institute 2014 - 2015
Central Florida Outlook Newspaper February 2008 - December 2008
Time Customer Service December 2007 - December 2008
Florida Sentinel Bulletin Newspaper March 2004 - December 2007
Skills
Copy Editing, Public Speaking, Non-profits, Public Relations, Publications, Editing, Journalism, Interviews, Internal Communications, Nonprofits, Proofreading, Editorial, Press Releases, Customer Service, Training, Leadership, Newspapers, Coaching, Customer Satisfaction, Call Centers, Management, News Writing, Creative Writing
Education
Asbury Theological Seminary 2011 — 2014
Master of Divinity (M.Div.), Organizational Leadership
Florida A&M University 1999 — 2003
Bachelor's degree, Journalism
Nova Management Technical Services, A Service of Nova Management, Inc. September 2012 - Present
Teradata 2010 - September 2012
CA 2004 - 2010
MPS Group March 2003 - May 2004
CP Ships 2002 - 2003
Aquent formerly Renaissance Worldwide 2000 - 2002
Time Customer Service 2000 - 2000
TEKsystems 1997 - 2000
Aerotek Data Services Group/ TEKsystems 1996 - 1997
Skills
Enterprise Software, Lead Generation, Sales Process, SaaS, Strategy, Sales, Management, Channel Partners, Selling, Strategic Partnerships, Strategic Planning, Sales Presentations, Sales Enablement, Sales Operations, Pre-sales, Start-ups, Software Industry, Cross-functional Team..., Storage, Product Management, Security, Business Alliances, Go-to-market Strategy, Leadership, Business Analysis, Complex Sales, Business Strategy, B2B, Partner Management, Competitive Analysis
Education
University of Alabama 1992 — 1996
BA, Marketing
Trinity Preparatory School/Berean Academy January 2006 - June 2012
Time Customer Service 1997 - 2000
BayCare Health System 1993 - 1997
University of Florida 1990 - 1993
Skills
Non-profits, Human Resources, Strategic Planning, Fundraising, Event Planning, Public Speaking, Marketing, Coaching, Team Building, Leadership Development, Leadership, System Administration, Management, Customer Service, Recruiting, Talent Acquisition, Employee Relations, Healthcare, Conflict Resolution, Compliance, Job Descriptions, HR Policies, Legal Compliance, Job Evaluation, FMLA, Employment Law, PHR, College Recruiting, Hiring, New Hire Orientations, Resume Writing, Career Development, Policy, Training, Payroll, Career Counseling, Nonprofits
Education
Human Resources Certification Institute
PHR
University of Florida - Warrington College Of Business
BSBA
Aydenscorner September 2011 - Present
Sam's Club April 2011 - December 2011
LEON COUNTY SCHOOLBOARD August 2010 - June 2011
SAM'S CLUB INC October 2009 - April 2011
Time Customer Service October 2008 - April 2009
Skills
Leadership, Press Releases, InDesign, Photoshop, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Florida State University 2005 — 2011
B.A., English (Editing Writing and Media)
Florida State University 2005 — 2011
Bachelor of Arts, English
LIVELY TECHNICAL CENTER 2010 — 2010
BA, Editing, Writing and Media
Tallahassee Community College 2009 — 2010
AA, Liberal Studies
Tallahassee Community College 2009 — 2010
Associate of Arts, Liberal Studies
APEX Digital Imaging March 2011 - Present
FlashBanc LLC July 2011 - Present
Harvard Risk Management Corporation harvardbenefits.net April 2011 - Present
Barney's Amazon.com March 2009 - Present
Amazon Advertising January 2009 - Present
Insphere Insurance Solutions October 2010 - July 2011
Moffitt Cancer Center August 2009 - December 2010
Time Customer Service April 1993 - November 2008
Skills
Electronic, Sales, Marketing, Social Media, Online Marketing, Customer Relations, Social Media Marketing, Email Marketing, Customer Service, Advertising, Promotions, Public Relations, Word, Research, Product Development, Marketing Communications, Social Networking, Online Advertising, Event Planning, Marketing, Electronics, Management, E-commerce, Market Research, Strategy, New Business Development, Microsoft Word, Sales, Product Marketing, CRM, Selling, Entrepreneurship, Account Management, Fundraising, Product Management, Facebook, Analysis, Lead Generation, Leadership, Salesforce.com, Direct Marketing, SEM, B2B
Education
Daytona State College
Computer Engineering
Remington College
AS Degree, Computer Engineering Technology
Fanatics, Inc. October 2013 - January 2015
United Airlines October 2003 - October 2013
Tanning Technology 1998 - 2003
Time Customer Service 1995 - 1998
Time Customer Service 1995 - 1998
Skills
Databases, Oracle, Enterprise Software, Management, Flights, Enterprise Architecture, SDLC, Data Warehousing, Integration, Business Intelligence, IT Strategy, SOA, Disaster Recovery, Business Analysis, IT Management, Program Management, Data Modeling, Software Development, Software Project..., Solution Architecture, Aircraft, Airlines, Aviation, IT Operations, Process Improvement, SQL, Vendor Management, Project Management
Education
Howard University 1991 — 1993
MSc, Computer Science
University of the West Indies, Mona Campus 1985 — 1988
BSc, Computer Science and Mathematics
Citizens Property Insurance November 2013 - July 2015
Citizens Property Insurance Corporation May 2010 - November 2013
Citizens Property Insurance Corporation June 2006 - May 2010
Florida Metropolitan University October 2004 - January 2007
Poe Financial Group September 2004 - June 2006
Taller Inter Cultural Hispano-Americano (TICH) January 2004 - May 2006
Primerica November 2002 - September 2004
Fidelity Information Services (formerly Cybertek\MYND\PMSC\Alltel) September 1999 - June 2004
Time Customer Service June 1993 - August 1999
TTI Technologies November 1991 - June 1993
Skills
Software Development, Enterprise Architecture, SDLC, Integration, SQL, Microsoft SQL Server, Thunderhead, Visual Basic, C++, Visual C++, Troubleshooting, XML, Web Services, Web Development, Java, HTML, JavaScript, Websphere, .NET, Visual Studio, Agile Methodologies, Requirements Analysis, Team Leadership, Project Management, Software Documentation, Visio, Java Enterprise Edition, Oracle, PL/SQL, T-SQL, SOA, Process Improvement, Requirements Gathering, Active Directory, IT Strategy, JDBC, JSP, MS Project, Scrum, Servlets, Business Intelligence, EJB, Eclipse, Hibernate, IIS, Spring, Struts, MS Access, DB2, WebSphere
Education
Universidad del Sagrado Corazón 1988 — 1995
Master’s Degree, M.B.A with concentration on Information Technology, Suma Cum Laude
University of Puerto Rico-Rio Piedras 1983 — 1987
Bachelor’s Degree, Mathematics and Computer Science, Magna Cum Laude
Robinson High School, Santurce PR 1981 — 1983
High School
JPMorgan Chase October 2011 - Present
Suncoast Solutions October 2010 - October 2011
Dick's Sporting Goods June 2009 - June 2010
Talbots 2006 - 2009
Talbots 2003 - 2006
Talbots 1999 - 2003
Teco 1997 - 1999
Airline Reporting Services 1995 - 1997
Time Customer Service 1991 - 1995
Skills
Databases, Integration, Process Improvement, Microsoft SQL Server, Project Management, Management, E-commerce, SDLC, Testing, Leadership, XML, Outlook, DB2, Software Documentation, Unix, Retail, Business Analysis, Budgets, Customer Service, Program Management, Team Building, Product Development, VB.NET, Mainframe, Forecasting, Analysis, Visual Basic, Business Requirements, ASP.NET, Sourcing, Microsoft Office, COBOL, User Acceptance Testing, CICS, Team Management, Windows, Data Warehousing, Direct Marketing
Education
St. Lawrence University 1975 — 1978
BA, Economics and Political Science
Time Customer Service July 1988 - June 2015
Blue Cross Blue Shield of Massachusetts April 1986 - June 1988
Stone & Webster Engineering November 1983 - April 1986
Skills
HP Exstream, IBM Mainframe, IBM Debugger, DB2, Microsoft Word, Microsoft Excel, PowerPoint, Trello, Skype, COBOL, JavaScript, Basic HTML, Assembly Language, INSYNC, EZTRIEVE, Business Analysis, RACF, Outlook, Fileaid, TSO, ISPF Dialog Manager, Service-now.com, Service Desk, SAS Programming, Requirements Analysis, Process Improvement
Education
Babson College 1982 — 1985
Master of Business Administration (M.B.A.), Management Information Systems, General
Various Navy Schools (Officer Candidate, Supply, Submarine) 1976 — 1978
Naval studies
University of Massachusetts Dartmouth 1972 — 1976
Bachelor’s Degree, Finance, General
PwC September 2014 - Present
Auditwerx, a Certified Public Accounting Firm April 2014 - September 2014
Auditwerx November 2013 - April 2014
Ernst & Young September 2010 - November 2013
Time Customer Service May 2010 - August 2010
Merrill Lynch January 2009 - May 2009
Fifth Third Bank May 2007 - May 2009
Skills
Excel, Word, PowerPoint, Windows, Technical Writing, Spanish, Pivot Tables, Adobe Acrobat, Microsoft Office, Office Administration, Lotus Notes, Customer Relations, Auditing, Customer Service, Accounting, Critical Thinking, Selling, Market Research, Microsoft Excel, Analysis, Microsoft Word, Data Analysis, Financial Analysis, Access, Outlook, Banking, Financial Reporting, Finance, Marketing, Internal Controls, Internal Audit, Leadership, Teamwork, Spreadsheets, Team Building, Process Improvement, Team Leadership, Financial Accounting, Sarbanes-Oxley Act, Financial Modeling, Forecasting, PeopleSoft, US GAAP, GAAP, Account Reconciliation, Analytical Skills
Education
University of South Florida - College of Business Administration 2010 — 2011
Bachelor of Sciences, Accounting & Finance
University of South Florida - College of Business Administration 2004 — 2009
Bachelor of Arts, International Business & Marketing
ADP RPO July 2013 - Present
livingHR January 2013 - July 2013
Paychex, Inc. April 2006 - November 2012
Time Customer Service 2002 - 2006
Integrity Staffing 2001 - 2002
Skills
Applicant Tracking..., Talent Acquisition, College Recruiting, Recruiting, Onboarding, Human Resources, Employee Benefits, Technical Recruiting, Internet Recruiting, Talent Management, Training, Resume Writing, Interviews, HRIS, Cold Calling, Temporary Placement, Leadership Development, Organizational..., Personnel Management, Screening, Leadership, CRM, Payroll, Time Management, Building Relationships, New Hire Orientations, Strategy
Education
Florida State University
Bachelor of Science (B.S.), Communications
KMB Enterprise Inc April 2013 - Present
CS Lifestyle Management June 2012 - April 2014
Time Customer Service November 2011 - May 2012
Arby's Restaurant Group August 2009 - December 2011
Skills
Typing, Customer Service, Management, Data Entry, Cash Management, Cash Receipts, Cashiering, Petty Cash, Staff Supervision, Supervisory Experience, Phone Etiquette, Phone Skills, Answering Phones, Asking Questions, Payment Card Processing, Inventory Management, Order Processing, Sales, Work Orders, Inventory Control, 10 Key, Account Management, Consultation Skills, Creative Writing, Outstanding..., Motivational Speaking, Telephone Skills, Strategic Consulting, Business Process..., Marketing Communications, Employee Training, Spreadsheets, Time Management, Invoicing, Microsoft Publisher, Customer Experience, Editing, PeopleSoft, Social Networking, Office Administration, Facebook, Bookkeeping, Outlook, People Skills, Call Centers, Restaurants, Clerical Skills, Office Management, Social Skills, Goal Oriented
Education
Georgia Perimeter College
Accounting, Finance
Hillsborough Community College
Business/Managerial Economics
University of South Florida
Accounting
Time Customer Service March 2011 - Present
Time Customer Service December 2004 - March 2011
Skills
Accounting, PeopleSoft, Accruals, Financial Reporting, Financial Analysis, Financial Modeling, Finance, General Ledger, Account Reconciliation, Internal Controls, Access, Process Improvement, Financial Statements, Analysis, Microsoft Excel, Customer Service, Sarbanes-Oxley Act, GAAP, Internal Audit, Business Analysis
Education
University of South Florida 2009 — 2010
Certified as a Webmaster
University of South Florida - College of Business Administration 2004 — 2008
Bachelor of Science, Finance
Travel Centers of America September 2015 - Present
Red Light Entertainment November 2013 - Present
Sensible Technologies November 2014 - February 2015
Time Customer Service December 1988 - October 2014
Skills
Parties, Event Planning, Entertainment, Coordinating Events, Social Media Marketing, Public Relations, Social Networking, Online Marketing, Email Marketing, Event Management, Direct Marketing, Customer Service, Marketing Communications, Online Advertising, Press Releases, Facebook, Social Media, Music
Education
Florida Metropolitan University 2003 — 2007
High School, Web Design
Colonia Sr. High 1975 — 1979
General courses, General courses
Time Customer Service August 2010 - Present
Media 7 App May 2005 - Present
Signature Investment and Loan January 1998 - May 2005
Skills
Dreamweaver, Web Development, XHTML, ActionScript, JavaScript, HTML, PHP, Flash, Graphic Design, Web Design, Illustrator
Education
International Academy of Design 2009 — 2011
Bachelor of Science, Web Development
International Academy of Design 2007 — 2009
Associate of Science, Web Design
Universidad de Sevilla 1983 — 1986
Associate, Systems Analyst
JPMorganChase April 2001 - Present
Bear Stearns January 1999 - March 2001
Time Customer Service January 1996 - January 1999
Education
Purdue University 1991 — 1995
BS, Information Technology
DeKalb High School 1988 — 1991
Time Customer Service March 2004 - Present
Time Customer Service, Inc. November 1998 - March 2004
Time Customer Service October 1996 - November 1998
Time Customer Service September 1994 - October 1996
The Marvel Group February 1992 - September 1994
Skills
Process Improvement, Operations Management, Inventory Management, Problem Solving, Team Building, Supply Chain Management, Vendor Management, Project Management, Management, Software Documentation, Leadership, Cross-functional Team..., Business Process..., Strategic Planning, Team Leadership, Business Analysis
Education
Purdue University 1986 — 1991
BS Industrial Engineering
Time Customer Service December 2003 - Present
Verizon Data Services August 1997 - November 2003
Keane Inc. January 1995 - August 1997
GTE Data Services January 1994 - December 1994
Skills
Process Improvement, Vendor Management, Requirements Analysis, Business Analysis, SQL, Mainframe, Disaster Recovery, DB2, Database Administration, Data Center, Testing, COBOL, Databases, Visio, Software Documentation
Education
St. Petersburg College 1999 — 2001
(720 Hour) Basic Law Enforcement Certification Program, Law Enforcement, Passed state of Flroida officer certification exam 94%
University of South Florida 1992 — 1994
Bachelor of Science (B.S.), Information Systems Management, Senior year
St. Petersburg College 1989 — 1991
Transfer to USF, Criminology
Largo Senior High School 1986 — 1989
High School Diploma Ranked 19th out of 411, Diploma
Time Customer Service 2013 - Present
Time Customer Service, Inc. 2011 - 2013
Arry's Roofing Services Inc. 2010 - 2011
Skills
Marketing, Marketing Communications, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Outlook, Team Building, Problem Solving, Planning, Communication, Open-mindedness, Constructive Feedback, Teamwork, Data Entry, Relationship Building, Proofreading, Scheduling, Billing Services, Renewals, Customer Support, Analytical Skills, Strategic Planning, Research, Time Management, Written Communication, Oral Communication, Organizational..., Critical Thinking, Decision Making, Positive Employee...
Education
University of Central Florida 2006 — 2010
Bachelor of Arts (B.A.), English: Creative Writing, Graduated with Honors
University of Central Florida 2006 — 2010
Bachelor of Arts (B.A.), Communication, General, Honors
Palm Harbor University High School
International Baccalaureate Program, GPA: 4.4
Express Employment Professionals April 2014 - Present
Myself Only October 2012 - Present
Time Customer Service August 2012 - September 2012
U.S. Census Bureau -- Census Coverage Management April 2010 - May 2010
WellCare January 2008 - March 2008
Dixie Staffing July 2005 - January 2007
Precision Paper, Inc. October 2002 - March 2003
Skills
Graphic Design, Typography, Social Media, Clerical Skills, Warehouse Control, Event Planning, Assembly Lines, Desktop Publishing, Drawing, Photoshop, Pagemaker, PowerPoint, Logistics, Multimedia, Web Typography, Web Design, Microsoft Excel, Windows Movie Maker, Tax Preparation, Landscaping, Retail, Federal Government, Census, Fine Art, Art History, Administrative Support, Illustration, Illustrator, Digital Imaging, Pressure Washing, Painting
Education
Florida Metropolitan University 2003 — 2006
Associate of Arts (A.A.), Commercial and Advertising Art
SunDance Wealth Management Group, LLC, A Registered Investment Advisory Firm June 2012 - Present
Thomas A Gruber, P.A. CPA June 2012 - Present
University of Phoenix August 2002 - Present
Wiregrass Wobble Turkey Trot 2013 - 2014
Time Inc. February 2005 - May 2012
Time Customer Service October 1988 - February 2005
Skills
Strategic Financial..., Estate Planning, Accounting, Auditing, Corporate Finance, Finance, Tax, Change Management, Leadership Development, Financial Services, Personal Finance
Education
Radford University - College of Business and Economics 1979 — 1981
MS, Businss Administration
Penn State University 1974 — 1978
BS, Agronomy
NRG Energy April 2014 - Present
GAS UNLIMITED August 2013 - April 2014
Solar Energy Services at Hukari Technical Services, Inc. June 2013 - July 2013
First Solar August 2010 - June 2013
First Solar August 2009 - August 2010
Time Customer Service December 2002 - August 2009
Diamond Products Company 2000 - November 2002
Miles Electric, Inc. 1997 - 2000
Arizona Public Service (APS) 1993 - 1996
Arizona Public Service (APS) 1985 - 1993
Skills
Solar Energy, Photovoltaics, Power Plants, Renewable Energy, Nuclear, Continuous Improvement, Power Generation, Solar PV, Solar Thermal, Testing, Process Scheduler, Program Development, Electricians, Technical Support, Engineering, Energy, Preventive Maintenance, Management, Procurement, Factory, Manufacturing, Cross-functional Team..., Construction, Project Management, Energy Management, Inspection, Maintenance Management, Maintenance & Repair, Leadership, Energy Efficiency, Commissioning, Wind, Electrical Engineering, Turbines, Electric Power, Electricity, Alternative Energy, Sustainable Energy, Power Systems, Engineering Management, Smart Grid, Power Distribution, Energy Conservation, Reliability Engineering, Wind Turbines, Generators, PLC, Project Engineering, Gas Turbines, Electrical Safety
Education
Glendale Community College
Electronic Engineering Technology
Hillsborough Community College
Science
Memphis State University
Nuclear Science
Time Customer Service February 2008 - Present
Skills
Human Resources, Talent Management, Background Checks, Job Descriptions, Job Fairs, Recruiting, Organizational..., Staff Development, Interviews, Talent Acquisition, New Hire Orientations, Public Relations, Program Management, Employee Benefits, Onboarding, Customer Retention, Administrative..., Quality Assurance, Benefits Administration, College Recruiting, Leadership, SDLC, Hiring, Analysis, Conflict Resolution, Management, Screening Resumes, Policy, PeopleSoft, Employee Relations
Education
University of South Florida 1992 — 1996
Bachelor's degree, Sociology, Honors
Celestar Corporation January 2015 - Present
Vology July 2011 - January 2015
Creative Recycling Systems September 2010 - March 2011
Equinix, Formerly Switch and Data October 2004 - September 2010
Firm Solutions November 1997 - October 2004
Time Customer Service February 1991 - November 1997
Motorola 1985 - 1990
Skills
Benefits Administration, Payroll, Employee Relations, Performance Management, Talent Management, HRIS Implementation, HRIS, FMLA, Personnel Management, Applicant Tracking..., SPHR, Recruiting, Deferred Compensation, Human Resources, Onboarding, Talent Acquisition, Employee Benefits, Screening, Vendor Management, Employee Handbooks, Temporary Placement, Workforce Planning, New Hire Orientations, Management, Employee Engagement, College Recruiting, Job Descriptions, Policy, Interviews, Technical Recruiting, Employment Law, Training, Compensation & Benefit, Hiring, Executive Search, Internet Recruiting, Benefits Negotiation, HR Policies, Career Development, ADP Payroll
Education
University of South Florida 2006 — 2010
BA, American Studies
Stephen F. Austin State University
Special Education
The Walt Disney Company September 2005 - Present
Walt Disney Imagineering November 1997 - September 2005
Time Customer Service August 1996 - November 1997
Skills
Mobile Devices, Telepresence, Unified Messaging, Project Management, SharePoint, Vendor Management, Visio, Architecture, IT Strategy, Mobile Applications, Business Intelligence, Software Development, MS Project, Integration, Digital Asset Management, Java, Product Management, Cross-functional Team..., Windows, Agile Methodologies, Strategy, Disaster Recovery, Enterprise Architecture, Management
Education
Webster University, Orlando Florida 1997 — 1999
MBA, Business
University of Central Florida 1988 — 1994
BA, Computer Engineering
Axis Group October 2011 - Present
HSBC September 2006 - March 2011
McKesson Provider Technologies January 2005 - January 2006
Time Customer Service March 1992 - August 2000
Beneficial 1901 - 1901
New York Life 1901 - 1901
Skills
Microsoft Office, SharePoint, Access, Quality Center, Oracle, SQL*Plus, Erwin, SAS, Captiva, FileNet/Workplace XT, IAW - Imaging, MVS/JCL, Syncsort, Easytrieve Plus, DB2, COBOL, Assembler, TSO, Fileaid, Content Management, Easytrieve, Systems Analysis, Business Requirements, VSAM, Analysis of business...
Education
Chubb Institute of Technology
Computer Science
Georgetown University
Bachelor of Science, Mathematics
HANNA ANDERSSON CORP June 2003 - Present
Aperture, Inc. (Ingenix, Inc.) November 1997 - June 2003
NORELL August 1997 - November 1997
Time Customer Service September 1996 - August 1997
TIME WARNER COMMUNICATIONS September 1996 - August 1997
Education
Indiana University-Southeast 2001 — 2012
Business Management
iQor After Market Services (formerly Jabil After Market Services) April 2013 - May 2014
MetLife 2012 - April 2013
Time Customer Service 2006 - 2011
St. Petersburg College 2005 - 2006
TECO Energy 1999 - 2004
Skills
Financial Analysis, Forecasting, Analysis, Problem Solving, Corporate Finance, Process Improvement, Financial Reporting, Excel, Strategic Planning, Financial Modeling, PeopleSoft, Microsoft Excel, Finance, Business Planning, Management, Accounting, Leadership, Cross-functional Team..., Strategy, Budgets, Auditing, Mergers & Acquisitions, Project Management, Business Process..., Cash Flow, Negotiation, Risk Management, Business Process, Investments, Access, ERP, Account Reconciliation
Education
City University of New York-Queens College
BS, Mathematics
Stanford University
MS, Operations Research
Time Customer Service May 1989 - Present
Bank of America 1980 - 1989
Skills
Disaster Recovery, DB2, Requirements Analysis, Business Analysis, Unix, Vendor Management, SQL, TSO, Mainframe, Process Improvement, Software Documentation, Project Management, Problem Solving, IT Management, Team Leadership, Strategic Planning, Messaging, SMTP, WebSphere Application..., z/OS, Solution Architecture, IT Solutions, Enterprise Architecture, Critical Thinking, z/VM, ITIL, Visio, Technical Support, Data Center, Troubleshooting, MVS, IBM Mainframe, IT Operations
Education
University of South Florida
Catalina Marketing April 1998 - April 2006
Time Customer Service July 1990 - April 1997
Skills
SQL, Business Analysis, Business Intelligence, SDLC, Requirements Analysis, Data Warehousing, Visio, Microsoft SQL Server, Oracle, Integration, Crystal Reports, SharePoint, Databases, Software Development, Software Project..., Software Documentation, Business Process, Database Design, Unix, XML, Enterprise Architecture, PL/SQL, Data Modeling, ERP, .NET, Web Services, Access, Testing, IT Strategy, JavaScript, Enterprise Software, Analysis, IT Management, MS Project, Vendor Management, VB.NET, Software Implementation, Java, UML, Disaster Recovery
Education
University of South Florida 1989 — 1992
MBA, Information Systems and Decision Sciences
University of South Florida 1985 — 1989
BA, Finance
University of Illinois at Urbana-Champaign 1984 — 1985
none, pre-med
Self-employed May 2007 - Present
Yes Solutions November 2003 - May 2007
Bookspan 2003 - 2007
BMG Music February 2003 - June 2003
BMG Music June 1994 - February 2003
BMG Direct 2000 - 2003
Time Customer Service 1990 - 1994
Time Warner Inc. 1990 - 1994
Time Incorporated 1980 - 1990
Skills
E-commerce, IT Strategy, Vendor Management, Enterprise Architecture, Project Management, Software Development, Business Intelligence, Data Modeling, Content Management, Strategic Planning, Disaster Recovery, Agile Methodologies, Enterprise Software, Data Center, Integration, SOA, Oracle, Outsourcing, CRM, Architecture, Software Project..., Management, Business Process, Project Planning, Business Analysis, Analytics, Project Portfolio..., Databases, Data Warehousing, Requirements Analysis, IT Management, Solution Architecture, .NET, Unix, SaaS, Microsoft SQL Server, System Architecture, Architectures
Education
Purdue University
Industrial Management
Keller Williams Realty July 2007 - Present
Time Customer Service March 1988 - Present
Education
University of Central Florida 1983 — 1985
BS, Computer Science
Edison Community College 1980 — 1982
AA, Computer Science
EMC January 2007 - Present
MTM Technologies January 2006 - November 2006
NEXL Network Systems June 2005 - December 2005
Sun Microsystems, Inc. September 2001 - June 2005
Autodesk October 1997 - November 2000
Time Customer Service March 1989 - October 1997
J. Walter Thompson March 1984 - March 1989
Skills
Professional Services, Cloud Computing, Storage Architecture, Data Center, Storage Area Networks, Storage, Enterprise Storage, Consulting, Sales Process, Sales, NAS, Virtualization, Disaster Recovery, Enterprise Software, SaaS, IT Strategy, Business Development, Solution Selling, VoIP, Managed Services, SAN
Education
State University of New York College at Fredonia 1975 — 1979
Kforce Inc. September 2010 - Present
Time Customer Service 2001 - 2008
ViewSonic 1999 - 2001
Skills
Office Administration, Outlook, Administrative..., Customer Service, Recruiting, PeopleSoft, Training, Microsoft Office, Human Resources, Interviews, Microsoft Excel, Employee Benefits, Employee Relations, Microsoft Word, Time Management, PowerPoint, Administrative..., Leadership
Education
University of Ottawa / Université d'Ottawa
BA, Languages & Translation
Geneva College
International Business
Alliance Academy International
Quito, Ecuador
PSCU (Aerotek)-Hire Date April 2011 October 2010 - Present
Carhartt (Office Team) October 2008 - January 2009
Diversified Distribution Systems July 2007 - September 2008
Sitel/Convergys (General Motors) June 2001 - March 2006
Republic Telecom August 1999 - June 2001
Time Customer Service February 1996 - May 1999
Skills
Call Centers, Training, Customer Service, Problem Solving, Sales, CRM, Customer Support, Payroll, Administration, Spreadsheets, Team Leadership, Management, Office Administration, Financial Accounting, Business
Education
D G Erwin Technical Center 1997 — 1998
Business Administration
Erwin Business/Technical 1996 — 1997
N/A, Accounting
Hillsborough Community College
Time Customer Service March 1998 - Present
Watkins Motor Lines August 1996 - March 1998
Kirchman Corporation June 1995 - August 1996
Skills
DB2, JCL, Excel, Accounting, COBOL, Oracle, SAS, Technical Support, PeopleSoft, Analysis, Vendor Management, Process Improvement, Cognos, Access, Budgets, Financial Analysis, Mainframe, Business Analysis, SQL, Data Warehousing, Software Documentation, Requirements Analysis, Data Migration
Education
University of Central Florida - College of Business Administration 1992 — 1994
B.A., Accounting
The Ohio State University 1984 — 1987
B.A., Finance
Martha Stewart Living Omnimedia February 2012 - Present
Martha Stewart Living Omnimedia February 2009 - February 2012
Martha Stewart Living Omnimedia August 2007 - February 2009
Time Customer Service December 2006 - July 2007
Time Customer Service, Inc. February 2006 - December 2006
Skills
Excel, PeopleSoft, Microsoft Office, nVision, Forecasting, Microsoft Excel, Variance Analysis, GAAP, General Ledger, Finance, Analysis, Accounting, Budgets, Sarbanes-Oxley Act, Account Reconciliation, Financial Analysis
Education
University of South Florida - College of Business Administration 2001 — 2005
BS in Finance; Minor in Accounting
California Public Employees Retirement System (CalPERS) August 2014 - Present
California Correctional Health Care Services November 2011 - August 2014
California Prison Health Care Services October 2008 - November 2011
Retail Pro Inc. January 2008 - August 2008
Throttle Wear Inc. 2002 - 2007
US FileDirect Inc. 2001 - 2002
Tanning Technology 2000 - 2001
Time Customer Service 1989 - 1999
Skills
Data Center, Application Development, Software Project..., Enterprise Architecture, Business Analysis, Software Development, Project Management, Process Improvement, IT Strategy, Integration, Business Process, Linux, SDLC, Cloud Computing, Software Documentation, Agile Methodologies
Education
University of South Florida 1985 — 1989
MBA, IT, Finance
University of Illinois at Urbana-Champaign - College of Business 1970 — 1976
BS, Organizational Admin, Economics
Time Warner Senior ProgammerATCOJanuary 2006 - Present
Snap Dental Imaging January 2006 - Present
Time Customer Service 1993 - Present
ATCO January 2008 - November 2011
Gorilla (Game Programming) January 1994 - March 2005
Skills
Unix, Linux, Disaster Recovery, Oracle, Business Analysis, Business Intelligence, DB2, Data Center, Databases, Enterprise Architecture, High Availability, Integration, Microsoft SQL Server, Operating Systems, Requirements Analysis, SDLC, SQL, Servers, Software Development, Solution Architecture, Solaris, TCP/IP, Troubleshooting, VMware
Education
Montclair State University 1978 — 1984
Bachelor of Science (BS), Computer Science
Visa February 2015 - Present
eBay Inc August 2013 - July 2014
OneWest Bank September 2010 - April 2013
Time Customer Service July 2008 - February 2010
Time Inc. 2008 - February 2010
Time Customer Service, Inc. December 2007 - July 2008
Time Customer Service November 1999 - December 2007
United Way of Tampa Bay 2001 - 2007
Skills
Public Speaking, Team Building, Outlook, Business Grammar &..., Adobe Captivate, Mortgage Servicing, Software Documentation, Captivate, Leadership, Training, Leadership Development, Call Centers, Customer Service, Management, Recruiting, Onboarding, Employee Relations, Sales, Organizational..., Interviews, Team Leadership, Employee Training, Time Management, Program Management, Vendor Management, Analysis, Human Resources, Project Management, Coaching, Employee Benefits, Performance Management, PeopleSoft, Talent Management, Applicant Tracking..., College Recruiting
Education
Judson HS
The University of Texas at Austin
Time Customer Service June 1998 - Present
Skills
Marketing Communications, Social Media Marketing, Email Marketing, Social Media, Direct Marketing, Direct Mail, Marketing, Social Networking, Online Marketing
Education
University of South Florida 1993 — 1997
Bachelor's degree, Mathematics
Time Customer Service August 1992 - Present
Lord Corporation 1989 - 1992
Bausch + Lomb 1984 - 1989
Eastman Kodak September 1976 - June 1979
US Army July 1973 - July 1976
Skills
Unix, Disaster Recovery, Linux, Operating Systems, Requirements Analysis, Oracle, Software Documentation, Enterprise Architecture, Databases, SQL, Data Warehousing, Visio, Integration, SDLC, Software Development, ITIL, SharePoint, Microsoft SQL Server, XML
Education
State University of New York College at Brockport 1979 — 1983
Bachelor's degree, Computer Science
State University of New York College at Brockport 1979 — 1983
Bachelor of Science (B.S.), Computer Science
Time Customer Service February 2008 - Present
Time Customer Service October 1987 - February 2008
Bank of America 1980 - 1987
Education
St. Petersburg College 1978 — 1983
AS in Business Management
Time Customer Service November 2009 - Present
TCS May 2005 - November 2009
Time Customer Service May 2000 - May 2005
Time Customer Service April 2000 - April 2001
TCS - Time Customer Service, Inc. April 1998 - April 2000
TCS - Time Customer Service, Inc. April 1995 - April 1998
TCS - Time Customer Service, Inc. January 1993 - April 1995
Skills
Process Improvement, Leadership, Team Building, Management, Marketing, Account Management, Cross-functional Team..., Leadership Development, Analysis, Marketing Strategy, Marketing Communications, Email Marketing, Direct Marketing, Social Media Marketing, Direct Mail, Advertising
Education
Gaither High School
University of South Florida
Web Design
Time Customer Service 2001 - Present
Berlitz 2010 - 2010
Global Language Center January 2000 - December 2000
Fingerhut January 1999 - December 2000
Skills
Captivate, E-Learning, Distance Learning, Spanish, Instructional Design, Adult Education, Employee Training, Curriculum Development, Curriculum Design, Training, Staff Development, Public Speaking, Teaching, Research
Education
University of South Florida 2005 — 2007
Masters of Arts, Adult Education
salesforce.com March 2014 - Present
Oracle March 2012 - March 2014
RightNow Technologies June 2004 - March 2012
Time Customer Service January 2000 - June 2004
Skills
Cloud Computing, SQL, XML, Software Development, Agile Methodologies, Software Project..., Web Services, Linux, MySQL, Analysis, C#, SOA, Requirements Analysis, Integration, C++, Business Intelligence, SaaS, SDLC, Databases, Enterprise Software
Education
Florida State University 1998 — 2000
Master, Industrial Engineering
Tsinghua University 1993 — 1998
Bachelor of Science (BS), Automation
Bejing No. 4 Middle School
Bejing No. 4 Middle School
Bejing No. 4 Middle School
Time Customer Service Programmer AnalystTime Inc.2005 - Present
Education
Florida State University - College of Business 1998 — 2000
Masters of Science, MIS
Florida Agricultural and Mechanical University 1993 — 1997
Bachelors of Science, AgriBusiness
Mt. Neverrest January 2005 - Present
Innovative Marketing Strategies, Inc. April 1996 - January 2005
Time Customer Service April 1993 - April 1998
Skills
Online Advertising, Lead Generation, PPC, Affiliate Marketing, Email Marketing, Direct Marketing, Mobile Marketing, Customer Acquisition, Telemarketing, Marketing, Marketing Management, Marketing Strategy, Call Centers, Selling, Online Lead Generation, Online Marketing, Web Marketing, Strategic Partnerships, SEM, SEO, Sales
Education
Nebraska Wesleyan University
Time Customer Service September 2007 - Present
Education
University of South Florida 2006 — 2010
Time Customer Service Client Account ManagerTime Inc1995 - Present
Skills
Email Marketing
Education
The University of South Dakota 1991 — 1995
Time Customer Service January 2008 - Present
Time Customer Service January 2000 - January 2008
United States Postal Service 1989 - 2000
Skills
Process Improvement, Budgets, Forecasting, Financial Analysis, Strategic Planning, Accounting, Account Management, Financial Reporting, Management, Direct Mail, Operations Management, Business Analysis, New Business Development, Team Building, Business Process..., Analysis, Change Management, Marketing Strategy, Leadership, Project Management, Direct Marketing, Strategy, Program Management, Risk Management, Contract Negotiation, Cross-functional Team..., Vendor Management, Logistics
Education
University of Phoenix 2000 — 2006
Bachelors of Administration, Business
Time Inc. July 2013 - Present
Time Customer Service August 2011 - July 2013
Time Customer Service, subsidary of Time Inc. and Time Warner 2006 - August 2011
Time Customer Service 2000 - 2006
Time Customer Service 1995 - 2000
Time Customer Service 1993 - 1995
Skills
Project Management, Microsoft Office, Email Marketing, Customer Service, Postal Optimization, Training, Postal Affairs, Marketing Communications, Account Management, Leadership
Education
University of Phoenix 2004 — 2006
MBA, Business
University of South Florida 1982 — 1986
B.A., Theatre, Directing & Performance
Time Customer Service VPtime customer service, inc1988 - 2008
time customer service, inc 1988 - 2008
Skills
Business Analysis, Leadership, Process Improvement, SDLC, Strategic Planning, Team Building, Vendor Management
Education
The University of Chicago Booth School of Business 1982 — 1985
CandD Land LLC January 2010 - Present
American Century Investments December 1994 - Present
DST 1992 - 1994
time customer service 1991 - 1992
Skills
COBOL, DB2, Business Analysis, SDLC, Application Architecture, Websphere, Software Development, Mainframe, SharePoint, C, Enterprise Architecture, Java, Requirements Analysis
Education
Northwest Missouri State University 1982 — 1986
Northwest Missouri State University 1982 — 1986
Time Customer Service June 1998 - Present
Ford Motor Company March 2000 - June 2001
Visteon March 2000 - June 2001
Skills
Industrial Engineering, Process Improvement, Project Management, Operations Management, Visio, Analysis, Business Analysis, Leadership, Microsoft Office, Management, Software Documentation, Program Management, Business Process, Manufacturing, Outlook, Training, Microsoft Excel
Education
Penn State University 1993 — 1998
Bachelor of Science (B.S.), Industrial Engineering
Time Inc. February 2014 - Present
Time Customer Service January 2000 - Present
Time Warner 2000 - Present
TAT Civic Assoc, Inc. April 2013 - March 2014
Decision One 1997 - 1999
Memorex April 1983 - May 1994
Skills
Account Management, Process Improvement, Troubleshooting, Disaster Recovery, Project Management, Business Analysis, Software Documentation, Technical Support, Vendor Management, New Business Development, Team Leadership, Data Center, Management, Cloud Computing, Cross-functional Team..., Networking, Leadership, ITIL, Program Management, Integration, Security, Business Process..., SDLC, Visio, Customer Service, Operations Management, Call Centers, Business Intelligence, SharePoint, Telecommunications
Education
University of Maryland University College 1977 — 1979
Electrical Engineering
Community College of the Air Force 1975 — 1979
Time Customer Service February 2002 - Present
Time Customer Service September 1999 - February 2002
Time Customer Service June 1998 - September 1999
Time Customer Service October 1994 - June 1998
Wheels, Inc. 1992 - 1994
Enterprise Rent-A-Car 1991 - 1992
Skills
Management, Social Media Marketing, Social Media, Software Documentation, Process Improvement, Customer Service, Outlook, Account Management, Project Management, Magazines, Customer Retention, Leadership, Team Leadership, Marketing, Training, Marketing Communications, Customer Satisfaction, Direct Marketing, Vendor Management
Education
Purdue University 1987 — 1991
Bachelor's degree, Organizational Leadership
Time Customer Service May 2005 - Present
Time Customer Service May 1997 - April 2005
Time Customer Service February 1995 - April 1997
Spec's Music August 1986 - February 1995
Skills
Email Marketing, Social Media Marketing, Direct Marketing, Marketing, Newsletters, Digital Marketing, Media Relations, Direct Mail, Online Marketing, Social Media, Press Releases, Constant Contact, Account Management, Copywriting, Marketing Communications, Copy Editing, Management, SEO, Event Planning, Public Relations, Customer Service, Customer Acquisition, Blogging, Online Advertising, Content Management, Marketing Strategy, Adobe Acrobat, Illustrator, Advertising, Microsoft Excel
Education
Florida Southern College 1991 — 1993
BA, Communications/Public Relations
Polk Community College 1987 — 1990
AA, Liberal Arts
Lakeland High School 1984 — 1987
High School
Consulting 2014 - Present
Time Customer Service 1992 - 2014
Skills
Information Security, Disaster Recovery, Network Security, Business Analysis, Unix, IT Audit, Process Improvement, Security, Project Management, Management, Vendor Management, Software Documentation, CISSP, Data Center, Information Security..., CISA
Education
Northwestern University - Kellogg School of Management
MM, MIS
University of Michigan
BA, MA, Mathematics, Education
Penton December 2010 - Present
Lebhar Friedman 1992 - 2010
Time Customer Service 1987 - 1992
Skills
Audience Development, Publishing, Email Marketing, Circulation, Content Strategy, Newsletters, Digital Media, Online Advertising, Customer Engagement, Digital Marketing, Marketing, Campaign Performance..., Marketing Communications, Content Development, Copy Editing, Social Media, Magazines, Publications, Direct Mail, Direct Marketing, Copywriting, B2B
Education
University of South Florida
BA, Social Sciences
Time Customer Service January 2000 - Present
Education
Georgia Institute of Technology 1974 — 1977
Industrial Management
Time Customer Service January 1990 - Present
Skills
Social Media, Social Media Marketing, Online Marketing, Email Marketing, Direct Marketing, Marketing Communications, Direct Mail, Marketing Strategy, Microsoft Excel, Customer Service, Microsoft Office, Outlook, Process Improvement, Budgets, Customer Acquisition, Accounting, Digital Media, Digital Strategy, Integrated Marketing, Financial Reporting, Marketing, Leadership, Account Management
Education
Hillsborough Community College
Computer Science
Seattle Central Community College
Accounting and Business/Management
Bright House Networks November 2010 - Present
Bright House Networks January 2005 - October 2010
Bright House Networks September 2001 - December 2004
Sprint January 2001 - August 2001
Sprint June 1998 - December 2000
Time Customer Service May 1993 - May 1998
Skills
Telephony, Telecommunications, Call Center, Team Leadership, Strategic Planning, Workforce Management, Operations Management, Customer Experience, Call Centers, Executive Management, Performance Management, Outsourcing, Customer Satisfaction, Program Management, Integration, Team Building, Management, Customer Retention, Business Process..., Vendor Management, Process Improvement, Cross-functional Team...
Education
University of South Florida 1995 — 1998
Bachelor’s Degree, Communication
Harvard Business School Executive Education
Cable Executive Management Program 2011
Time Customer Service systems analysttime customer service2004 - 2009
Skills
Email Marketing, Online Marketing, Business Analysis, Process Improvement, Software Documentation, Microsoft Office
Education
Emmanuel College
BA, Mathematics
STAMFORD CATHOLIC HIGH SCHOOL
HS DIPLOMA
University of south florida college of business tampa
MBA, management/info systems
DTCC April 2011 - Present
TechAffinity Global March 2008 - March 2011
Tech Affinity Global 2008 - March 2011
Time Customer Service 2008 - 2009
Verizon Communications 2003 - 2008
Education
Oklahoma City University 1999 — 2001
MS, Computer Science
B. M. S. College of Engineering
Time Customer Service March 2010 - February 2014
Time Customer Service, Inc. July 2007 - March 2010
Time Customer Service, Inc. November 2005 - July 2007
Time Customer Service, Inc. March 2001 - November 2005
Time Customer Service, Inc. December 1997 - March 2001
Time Customer Service, Inc. September 1995 - December 1997
Time Customer Service, Inc. October 1993 - September 1995
Time Customer Service, Inc. May 1992 - October 1993
Skills
Process Improvement, Analysis, Email Marketing, Forecasting, PeopleSoft, Business Analysis, Project Management, Software Documentation, Leadership, Vendor Management, Budgets
Education
University of South Florida 2010 — 2012
Master of Business Administration (M.B.A.)
Saint Leo University 1991 — 1993
Bachelor's Degree, Business Administration and Management, General
Time Customer Service
Skills
Outlook, Direct Marketing
Education
University of South Florida
Urban Outfitters June 2010 - Present
Liz Claiborne April 2007 - June 2010
Liz Claiborne June 2005 - April 2007
Adecco Technical September 2004 - January 2005
Time Customer Service September 2000 - April 2004
Education
Penn State University 1996 — 2000
BS, Industrial Engineering
Time Customer Service October 2009 - Present
Arrowhead Technology Inc. October 2008 - October 2009
Tata Consultancy Services April 2000 - October 2008
Education
University of Madras 1988 — 1992
B.E., Electrical and Electronics
Time Customer Service 1991 - Present
Templeton Mutual Funds 1990 - 1991
Jim Walter Homes 1988 - 1990
Prudential Property & Casualty 1980 - 1988
Skills
Software Documentation, SDLC, Visio, Business Analysis, Process Improvement, COBOL, Systems Analysis, Disaster Recovery, Software Project..., Requirements Gathering, Analysis, SQL, Vendor Management, Business Intelligence, DB2, Requirements Analysis, Project Management
Education
Monmouth University 1979 — 1980
Bachelor's degree, Sociology
Indiana State University Evansville 1976 — 1978
Associate of Arts (AA), Sociology
Raymond James Financial Inc. October 2014 - Present
Raymond James Financial Inc. April 2014 - October 2014
Raymond James Financial Inc. April 2012 - October 2013
Bank of America October 2005 - March 2012
Time Customer Service 2000 - 2005
Eckerd Youth Alternatives 1994 - 2000
Skills
Onboarding, Applicant Tracking..., Talent Acquisition, Recruiting, College Recruiting, HRIS, Technical Recruiting, Interviews, Deferred Compensation, Succession Planning, Internet Recruiting, Talent Management, Sourcing, Employee Engagement, Benefits Negotiation, Coaching, Human Resources, Workforce Planning, Employee Relations, Temporary Placement, Staffing Services, Vendor Management, Performance Management, Employee Benefits, Job Descriptions, Screening Resumes, PeopleSoft, Personnel Management, Hiring, Screening, Taleo
Education
Rutgers University-New Brunswick 1990 — 1994
History, Criminology, Sociology
Time Customer Service July 2011 - Present
Time Customer Service March 2010 - July 2011
the chenille kraft company 2009 - March 2010
Telecommunication systems 2009 - 2010
WorkflowOne May 2006 - March 2009
Amarr Garage Doors December 2005 - February 2006
The Chenille Kraft Company May 1994 - October 2005
Skills
Warehouse Management
Education
Florida Career College 2009 — 2011
CompTIA A+, Information Technology
Highland Park High School 1988 — 1992
Diploma, Arts
College of Lake County
RGIS March 2011 - Present
PepsiCo September 2013 - April 2014
Macy's August 2008 - March 2011
Winston Retail Solutions January 2010 - December 2010
Kelly Services / Adecco Staffing January 2008 - April 2008
Time Customer Service September 2007 - November 2007
Countrywide Home Loans May 2007 - August 2007
David's Bridal December 2005 - August 2007
Michael's Arts and Crafts May 2003 - January 2006
Skills
Merchandising, Visual Merchandising, Retail, Customer Service, Teamwork, Inventory Management, Microsoft Excel, Budgets, Purchasing, Leadership, Sales, Microsoft Office, Telephone Skills, Microsoft Word, Customer Satisfaction, PowerPoint
Education
International Academy of Design and Technology-Tampa 2002 — 2005
Bachelor of Arts (B.A.), Fashion Design and Marketing
North Carolina A&T State University 2000 — 2002
Syniverse Technologies February 2009 - June 2009
Clayton Services November 2008 - January 2009
Women's Care Florida June 2008 - November 2008
Various Trucking Companies May 2003 - September 2007
Telecommunication Services Inc January 1997 - January 2003
Certified Medical Transcribing, Inc January 1996 - December 1999
Time Customer Service January 1990 - January 1997
Education
FastTrain 2007 — 2009
University of South Florida 1980 — 1983
BA
APS Pharmacy May 2005 - Present
Sozo Therapeutics LLC January 2013 - Present
US LAB NETWORK April 2011 - August 2015
Vertical Health Solutions 2004 - 2005
Advanced Pharmacy Solutions 2002 - 2004
DrugMax Inc. 1999 - 2001
Time Customer Service January 1996 - December 1999
Skills
Marketing Strategy, Healthcare, Pain Management, Marketing, Sales, Managed Care, Diabetes, Market Planning, Customer Service, Strategic Planning, Entrepreneurship, Clinical Research
Education
University of South Florida 1992 — 1995
BA, International Studies
Leto High School 1990 — 1992
High School
Time Customer Service November 2007 - Present
Skills
Customer Service, Outlook, Social Media, Account Management, Microsoft Excel, Email Marketing, Leadership, Project Management, Public Speaking, Adobe Acrobat, Software Documentation, Online Advertising, Direct Marketing, Microsoft Office, Team Leadership, Customer Satisfaction, Team Building, PeopleSoft, Analysis, Social Media Marketing, New Business Development, Process Improvement, Marketing, Microsoft Word, Marketing Communications, Direct Mail, Marketing Strategy, Magazines, Call Centers, Management, Technical Support, Business Analysis, Sales Management
Education
University of South Florida 1982 — 1984
Time Customer Service June 1998 - July 2013
Skills
COBOL, SQL, Data Warehousing, Unix, Microsoft Office, JCL, Java, J2EE Application..., MVC Architecture, WebSphere Application..., Oracle Database, DB2
Education
University of Florida - Warrington College Of Business 1996 — 1998
B.S., DIS
Time Customer Service January 2006 - August 2012
Right On Casuals, Inc. June 2000 - August 2003
Education
DeVry University-Florida 2012 — 2014
Bachelors of Science in Technical Management, Technical Management, 4.0
ITT Tecnical Institute 2007 — 2009
Associate of Science (A.S.), Computer Aided Drafting and Design, 3.85
Capital One August 2013 - Present
Time Customer Service October 2011 - July 2013
Lowry Park Zoological Society March 2009 - September 2010
Lenscrafters July 2005 - May 2007
Education
Monroe Community College
AAS, Business Administration
City of DeFuniak Springs January 2013 - January 2015
Digital Assurance Certification December 2011 - May 2012
City of Tallahassee September 1998 - December 2011
Time Customer Service April 1990 - August 1998
1st Batallion 116th Field Artillery Regiment 1986 - 1993
Skills
Financial Analysis, Cash Management, Debt Management, Budgeting, Treasury Management, Financial Reporting, General Accounting, System Development, Microsoft Office 2010, PeopleSoft, QuickBooks, Peachtree Accounting, Pagemaker, Paradox for Windows, Adobe Acrobat, Accounting, Access, Analysis, Government, Budgets, Auditing, Tax, Policy, Microsoft Office, Invoicing
Education
Florida Institute of Technology 1991 — 1994
M.S, Management
Saint Leo University 1987 — 1989
BA, Accounting
Centenary College of Louisiana 1984 — 1985
BA, History
University of Central Arkansas 1981 — 1983
History
Gosnell High School 1977 — 1981
Diploma, Basics
Time Customer Service June 1996 - July 2015
Skills
Proofreading, Software Documentation, Technical Support, Publishing, Magazines
Education
Southeastern University 1980 — 1987
Bachelor of Arts (B.A.), Counseling Psychology
Service Corporation International February 2013 - Present
Express Employment Professionals August 2011 - November 2012
Hiers-Baxley Funeral Services August 2011 - August 2012
Afni/CenturyLink August 2010 - August 2011
Time Customer Service October 2007 - August 2010
GrayHawk Development July 2005 - January 2006
AT&T April 1979 - February 2004
Skills
Telecommunications, Telephony, Ethernet, VoIP, Microsoft Word, Microsoft Excel, Administrative..., Access, Adobe Acrobat, PowerPoint, MS Project, Project Management, Event Planning, QuickBooks, Customer Service, Office Administration, Data Mining, Communication, Typing, Human Resources, Public Speaking, Leadership, Supervisory Experience, Negotiation, Contract Management, Time Management, Volunteering, Accounts Receivable, Executive..., Problem Solving
Education
University of North Florida 2004 — 2004
Certificate, Human Resources Management/Personnel Administration, General, 4.0
AT&T 1979 — 2004
Masters Telecommunication, Telecommunication/Management/Project Management, none
Santa Fe Community College 2000 — 2001
No Degree, Business Administration and Management, General
Dale Carnegie 1989 — 1990
Certificate, Human Relations, 4.0
Stranahan High School 1972 — 1976
Diploma, General Studies
JSA Healthcare Corp June 1995 - May 1996
Sage Abra HRMS June 1994 - June 1995
Salomon Brothers September 1990 - June 1994
Time Customer Service May 1988 - September 1990
Paradyne Corp February 1983 - May 1988
Skills
Linux, Firewalls, Java, C++, HTML, C, Information Security..., Customer Service, Project Management, Troubleshooting, Network Administration, System Administration, Cisco Technologies, Software Installation, Help Desk Support, Training
Education
Computer Associates Data Security 1991 — 1991
St. Petersburg College 1984 — 1987
Carpenter Company 2007 - 2012
Time Customer Service September 2001 - March 2007
Lodging Concepts 1995 - 1999
Skills
Purchasing, Inventory Management, IT Service Management, Bookkeeping, Accounts Payable, Cost Reduction, Customer Relations
Education
Montclair State University 1973 — 1976
Brookdale Community College
IPG, Shared Services September 2008 - Present
Time Customer Service January 2008 - May 2008
PayPal (an eBay Company) September 2005 - August 2007
University of Nebraska Medical Center February 2005 - September 2005
Recruiting Partners, Inc PayPal (Ebay) January 2005 - February 2005
Commerce Bank N.A October 2001 - February 2005
West Corp. May 2001 - October 2001
Hewlette Packard July 1999 - May 2001
Skills
Oracle PeopleSoft, BrassRing, Microsoft Office, SAP, IDE, SharePoint, AS400, Strong oral and written..., Excellent..., Strong administrative..., Excellent interpersonal..., Work well..., Strong interviewing..., Excellent multi-tasking..., Basic project..., Word, Excel, Access,..., Project Planning and...
Education
University of Nebraska at Omaha
Master of Public Administration (MPA), Public Administration, GPA: 3.79
University of Nebraska at Omaha
Bachelor of Science in Social Work (BSW), Social Work, GPA: 3.27
VFW Post 424 May 2013 - Present
American Legion Post 111 March 2012 - April 2013
Time Customer Service January 2012 - April 2012
Walmart 2010 - 2011
Skills
Inventory Control, Microsoft Excel, Customer Satisfaction, Microsoft Word, Data Entry, Microsoft Office, PowerPoint, Sales, Outlook, Teamwork, Customer Service, 10 Key, Office Management, Office Administration, Typing, Upstream, Bartending, Product Ordering, Stocking, Retail, Accounting
Education
FMU 1998 — 1999
Accounting
C. Leon King High School 1980 — 1983
Business
Time Customer Service 1987 - 2011
Education
James H Faulkner State Community College 1972 — 1974
GENERAL COURSES
WESTSIDE HIGH SCHOOL 1971 — 1972
GRADUATED HIGH SCHOOL
Florida Credit Union October 2012 - Present
Advance America June 2012 - October 2012
Office Depot October 2011 - May 2012
Time Customer Service September 2008 - September 2010
Skills
Call Center, Customer Service, Customer Satisfaction, Data Entry, 10 Key, Outlook, Banking, Credit, Loans, Microsoft Excel, Microsoft Office, Consumer Lending, Deposits, Time Management, Fax, Call Centers, Analysis
Education
Santa Fe Community College
TMS Health, a Xerox Company March 2011 - Present
Office Depot May 2008 - March 2011
Influent Inc May 2004 - April 2008
Inktel March 2003 - May 2004
SITEL Corporation December 2001 - March 2003
Bisk Education February 2000 - December 2001
Time Customer Service November 1998 - February 2000
Sturner & Klein August 1997 - November 1998
SITEL Corporation October 1993 - July 1997
United States Air Force October 1985 - September 1993
Skills
Call Centers, Account Management, Strategic Planning, BPO, Team Building, Sales Management, Customer Service, Sales, Sales Operations, Outsourcing, Vendor Management, Process Improvement, CRM, Management, Operations Management, New Business Development, Business Development, Team Leadership, Telecommunications, Business Strategy, Performance Management, B2B, Telemarketing, Budgets, Program Management, Training, Recruiting, Customer Experience, Customer Retention, Selling, Solution Selling, Workforce Management, Leadership, Customer Satisfaction, Strategy, Cross-functional Team...
Education
Community College of the Air Force 1985 — 1987
Associate Degree, Financial Management
University of Maryland University College 1982 — 1983
Business Administration and Management, General
Time Customer Service August 1994 - Present
Marketing Response Group May 1992 - July 1994
US Army May 1988 - March 1992
Skills
Project Management, Windows application..., Postal Affairs, CASS software..., NCOALink software..., Relational Databases, Mainframe, PowerBuilder, Business Continuity, USPS Certified Mail...
Education
St Petersburg College 2013 — 2015
Associate of Science (A.S.), Technology Management, IT Security, CCNA, CISSP
St Petersburg Junior College 1986 — 1988
Computer Science/Aviation, Aviation/Pilot
Embry Riddle Aeronautical University-Worldwide 1985 — 1986
Aviation Management/Flight
Time Customer Service 1998 - Present
Time Customer Service, Inc. 1997 - 1998
Time Customer Service, Inc. January 1991 - 1997
Skills
Accounting, Direct Marketing, Social Media, Account Management, Sales, Event Planning, Customer Satisfaction, Email Marketing, Advertising, Leadership, Online Marketing, Social Networking, Online Advertising, Social Media Marketing, Outlook, Marketing Strategy, Process Improvement
Education
Genesee Community College
Iroquois