Time Warner Cable

Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Time Warner Cable April 2014 - Present
United States Army Reserve July 2006 - October 2013
GC Services April 2010 - May 2012
Skills
PowerPoint, Promotions, Social Promotion, Radio Promotions, Military Logistics, Logistics Management, Microsoft Office, Microsoft Excel, Microsoft Word, 10 Key
Education
Brown Mackie College-San Antonio 2013 — 2015
North Side Excel Academy 2001 — 2005
High School/Secondary Diplomas and Certificates
Yingit Inc August 2015 - Present
Health Management Systems - HMS December 2013 - June 2015
Time Warner Cable January 2013 - December 2013
Time Warner Cable March 2008 - December 2012
COX Communications August 2002 - March 2008
Vartech Systems Inc Manufacturing August 2000 - August 2002
IBM Global Services August 1995 - August 2000
Skills
Chief information..., CIO, Vice President of IT, CTO, Cheif Technology Officer, SVP of IT, Technology &..., Risk and Change..., Operational Analysis &..., Outsourcing /..., Strategic Planning and..., Disaster Recovery /..., Innovation, Services-Oriented..., Joint Ventures &..., Security, Infrastructure, Information Architecture, VP of IT, CIOs, IT Executive Management, CXO level engagement, IT Cost Optimization, Enterprise IT Strategy, Global IT Operations, IT Security Operations, Big Data, Social Networking, Social Media Measurement, Social CRM, Enterprise 2.0, Social Business, Social Innovation, Social Business Design, Social Analytics, Social Media Best..., Change Management, Running IT like a..., Enterprise Risk..., International..., Ability to deliver..., Business, Cloud Computing, Standardization, Business Intelligence, Disaster Recovery, Strategic Planning, Telecommunications, Technology, Integration
Education
Louisiana State University 1993 — 1995
Masters, MBA
Louisiana State University 1988 — 1993
B.S., International Trade and Finance
Massachusetts Institute of Technology 2005 — 2007
Executive MBA / Certification, Business Administration and Management, General, Certitification
Baton Rouge School of Computers 1987 — 1988
Associate’s Degree, Computer and Information Sciences and Engineering, Graduated
Jjamvill Telecom July 2013 - Present
Time Warner Cable August 1996 - July 2013
Communication Wiring Specialists November 1994 - August 1996
Far Eastern International Bank March 1988 - August 1993
Skills
Troubleshooting, Networking, Wireless Networking, VoIP, Testing, Routers, LAN-WAN, Switches, Computer Hardware, Network Design, TCP/IP, Cisco Technologies, Software Installation, computer and networking, Computer Network..., Wireless, Managed Services
Education
MICROSKILLS 2000 — 2009
HARDWARE AND SOFTWARE PC
Jones/NCTI 2008 — 2008
Fiber testing and maintenace, A+
NCTI JONES 2006 — 2006
FIBER INSTALL AND Activate, honor grad
comptia network certified profesional 2003 — 2003
certificate, Network topology wan, lan, can, vpn, A+
Associated Technical College-San Diego 1993 — 1995
telecommunication Technology, Computer Systems Networking and Telecommunications, A+
Central Luzon Institute of Technology 1983 — 1985
Electronics Service Technician, television and audio amplifier circuitry, schematics, diagram, electronic component function and value, A+
Saint Joseph's School
Millennium Products Inc. (GT's Kombucha) December 2014 - Present
Millennium Products, Inc (GT's Kombucha) August 2013 - August 2014
Los Angeles Regional Food Bank January 2013 - July 2013
Pacific Sales Kitchen and Bath September 2012 - December 2012
Bank of America May 2012 - August 2012
Time Warner Cable July 2010 - March 2012
US Census Bureau August 2008 - December 2009
Maxfield November 2007 - June 2008
California Association of Realtors January 2005 - October 2007
Human Touch, LLC June 2003 - December 2004
Skills
Epicor, Microsoft Word, Microsoft Excel, Outlook, Canon Printing, Retail Displays, Frontline Marketing, Logistics Management, Refurbishment Management, Project Management, UPS Shipping, International &..., Inventory Forecasting, Inventory Management, Multi Line Phone Systems, Bilingual-English/Spanis..., Customer Service, Customer-focused Sales, Billing Support, Collections, Technical Support, Retentions, Sales, Training Delivery, Train New Employees, SAP Business Software, CSG, Material Purchasing, Telecom Support, Typing 40 WPM, 10 Key, Forklift Operator, PAC Software, Multi-unit Retail..., Oracle Admin, USPS, FedEx, Data Entry, Customer Retention, Forecasting, Customer Experience, Customer Satisfaction, Team Leadership, Call Center, Temporary Staffing, Talent Acquisition, Cold Calling, Recruiting, Program Management, Account Management
Education
Abram Friedman Occupational Center 2003 — 2003
General, GED
Manual Arts High School 1998 — 2002
Pinnacle Technical Resources November 2013 - October 2014
Home Watch Security Cameras May 2013 - October 2013
Joerns Healthcare April 2011 - June 2012
Time Warner Cable December 2008 - January 2011
U.S. Coast Guard March 2004 - March 2008
Walmart December 2002 - February 2004
Skills
Troubleshooting, Software Installation, Testing, Maintenance & Repair, Electronics, Preventive Maintenance, Electricians, Problem Solving, Wiring, Technical Support, Networking, Software Documentation
Education
Houston Community College 2014 — 2016
Associate's Degree, Electrical and Electronics Engineering, 2.5
Texas Southern University 2012 — 2013
Bachelor's Science, Electronics Engineering, 2.5
ITT Technical Institute-Culver City 2009 — 2012
Computer Technology/Computer Systems Technology, 2.8
Palmdale High 1998 — 2002
Diploma, General Studies
KJRH January 2015 - Present
KERO 23ABC July 2014 - December 2014
Cronkite NewsWatch August 2013 - May 2014
Cronkite News Service August 2013 - December 2013
Arizona Department of Economic Security April 2012 - June 2012
NBC News September 2010 - December 2010
Global Connect, University of California September 2007 - December 2008
Time Warner Cable June 2006 - August 2006
Skills
Final Cut Pro, Avid iNEWS, Journalism, ENPS, Dreamweaver, Blogging, Facebook, Social Media, InDesign, Adobe Premiere, Flash Animation, Tumblr, Political Science, Statistics, Photoshop, Wordpress, Storytelling, Editing, Broadcast, Writing, Video Editing, News Writing, Video, Social Networking, Video Production, Broadcast Journalism, AP Style
Education
Arizona State University - Walter Cronkite School of Journalism and Mass Communication 2012 — 2013
Master of Arts (MA), Journalism
University of California, Irvine 2008 — 2011
Bachelor Of Arts, Political Science, Spanish
Time Warner Cable July 2015 - Present
Time Warner Cable December 2012 - Present
Time Warner Cable 2012 - 2013
Time Warner Cable July 2011 - December 2012
AppleOne 2008 - 2008
Skills
DOCSIS, Customer Satisfaction, Optical Fiber, Call Centers, Customer Service, Telecommunications, Wireless, Customer Experience, VoIP, Broadband, Telephony, Troubleshooting, Ethernet, Customer Retention, Team Building, Technical Support, IP
Education
Everest College-Colorado Springs 2001 — 2002
Medical/Clinical Assistant
Pikes Peak Community College 1999 — 2000
Health/Medical Preparatory Programs
Cognizant Technology Solutions January 2014 - Present
Time Warner Cable January 2014 - Present
Bank of America June 2011 - January 2014
Infosys August 2007 - January 2014
Skills
SQL, Requirements Analysis, Unix, Unix Shell Scripting, Requirements Gathering, Microsoft SQL Server, Business Analysis, Netezza, Teradata Data Warehouse, Data Warehousing, Business Intelligence, Informatica, Shell Scripting, PL/SQL, SDLC, Software Project..., Agile Methodologies
Education
K. J. Somaiya Institute Of Engineering and Information Technology 2004 — 2007
Bachelor of Engineering (B.E.), Computer Engineering
Shah and Anchor Kutchhi Polytechnic 2001 — 2004
Diploma of Information Technology, Information Technology
All in One Hair Studio May 2013 - Present
Time Warner Cable March 2002 - Present
Skills
Call Centers, Telecommunications, Managed Services, Wireless, Telephony, MPLS, Ethernet, Beauty Industry, Customer Satisfaction, VoIP, Direct Sales, Customer Retention, T1, Sales, Customer Service, Salesforce.com, Team Building
Education
Continental School of Beauty Culture 2013 — 2014
Cosmetology/Cosmetologist, General
Onondaga Community College 2004 — 2006
Photography, computer science and Telecommunication
LA BILINGUE PADRE RUFO 1992 — 1996
High School, Computer and Information Sciences and Support Services
Time Warner Cable August 2014 - Present
Time Warner Cable August 2014 - Present
Bross Group July 2014 - August 2014
Insight Global February 2014 - March 2014
ICONMA August 2013 - December 2013
Apex Systems February 2013 - July 2013
IHS October 2012 - February 2013
DDJC ENTERPRISES LLC August 2011 - October 2012
Apex Systems November 2011 - June 2012
Kaiser Permanente September 2003 - July 2011
Skills
Active Directory, Windows Server, Servers, Technical Support, Troubleshooting, Software Documentation, Visio, Lotus Notes, Laptops, Blackberry, BMC Remedy, Operating Systems, Hardware, Microsoft Office, Lync, Outlook, Network Administration, Help Desk Support, Sametime, Remote Troubleshooting, Wireless Networking, Computer Hardware, Windows, Wireless Routers, Ambulatory, Windows 7, Printers, SharePoint, Android, Microsoft Office 2007, Linux Desktop, Microsoft Publisher, Network Design, MS Project, Office 2010, Blackberry Enterprise..., XP, Norton Ghost, Software Installation, Citrix, Microsoft Exchange, Enterprise Architecture, VMware, Networking, VPN, Switches, Linux, Databases, DNS
Education
University of Phoenix 2008 — 2010
None, Information Technology
Westwood College of Technology 2006 — 2008
Information Technology, Information Technology
Colorado Technical Universtity 2005 — 2006
Information Technology, Information Technology
Career Development Institute 1990 — 1991
Certificate Programming and Operations, Information Technology
Time Warner Cable June 2015 - Present
Dying Scene February 2014 - Present
Fr.U.N.T. Music October 2013 - Present
Smittix November 2006 - Present
ARO Artform ARO Boards December 1999 - Present
RSC LLC March 2010 - May 2014
Berkowitz and Goldstein Credit Solutions 2009 - 2010
Galaxy Communications, Syracuse 2002 - 2003
Clear Channel Communications 1998 - 2002
Radio Enterprises 1996 - 1998
Skills
Music Production, Radio, Songwriting, Broadcast, Customer Service, Process Improvement, Promotions, Management, Project Management, Financial Analysis, Strategic Planning, Sales, Advertising, Commercial Production, Photography, Editing, Microsoft Office, Microsoft Excel, Mass Production, Voice Over, Emcee, Film, Music, Radio Broadcasting, Audio Editing, Commercials, Sound, Pro Tools, Radio Host, Audio Engineering, Radio Producing, DJ, Videography, Media Production, Video Production, Final Cut Pro, Television, Radio Advertising, Voice Acting, Video Editing
Education
New School of Radio and Television 1996 — 1996
Broadcast Diploma, Radio and Television
RCS High School 1993 — 1996
Diploma, Focus on Media Education
Clear Channel Outdoor January 2000 - Present
Time Warner Cable March 2007 - September 2009
Regent Broadcasting March 1998 - January 2000
Skills
Radio Advertising, Radio, Media Buying, Digital Media, Advertising, Media Planning, Copywriting, Broadcast, Radio Promotions, Radio Broadcasting, Advertising Sales, Social Media Marketing, Social Media, New Media, Marketing Communications, Commercials, Voice Over, Entertainment
Education
Alexander Hamilton High School
Barclay College
Associate's degree, Business/Commerce, General
Time Warner Cable June 2014 - Present
Old Chicago Restaurants February 2014 - May 2014
Capital Notions Group Inc. June 2008 - January 2012
T-Mobile February 2007 - January 2009
American Furniture Warehouse July 2004 - December 2005
Walgreens February 2002 - January 2004
Skills
Customer Satisfaction, Team Management, Troubleshooting, Customer Service, Customer Retention, Management, Sales Operations, Technical Support
Education
Remington College-Colorado Springs Campus 2005 — 2007
Associates of Information Technology, IT
Northglenn High School 1998 — 2002
Diploma, Basics, D.E.C.A.
Siemens August 2015 - Present
Time Warner Cable July 2014 - Present
IHS March 2012 - April 2014
IMS Research May 2011 - April 2012
ITS University of Texas February 2011 - June 2011
The Univeristy of Texas at Austin-Study Abroad Office August 2009 - May 2010
Skills
Research, Economics, Mandarin, Market Research, Market Analysis, Competitive Intelligence, Competitive Analysis, Data Analysis, Qualitative Research, Business Development, Forecasting, Marketing Strategy, Business Strategy, Marketing Research, New Business Development, Debate, Market Intelligence, Product Management, International Sales, Quantitative Analytics, Segmentation, Primary Research, Quantitative Research, Analytics, International Business, Customer Insight, Analysis, Secondary Research, Writing, Strategy, Public Speaking, Product Marketing, Online Research, International Relations, Customer Service, Creative Writing, Cultural Awareness, Communication
Education
The University of Texas at Austin - The Red McCombs School of Business 2006 — 2011
BBA, International Business, Marketing, East Asian Studies
明海大学 / Meikai University 2010 — 2010
Japanese
National Chengchi University 2008 — 2008
Mandarin
한양대학교 / Hanyang University 2007 — 2007
Korean
Clements High School
California Center For Public Health Advocacy 2011 - Present
Time Warner Cable 2007 - 2011
Warner Bros. Studios 1999 - 2007
American Heart Association 1996 - 1999
State Senator Hilda Solis, California State Legislature 1994 - 1996
Skills
Media Relations, Internal Communications, Corporate Communications, Corporate Social..., Speech Writing, Event Management, Public Affairs, Strategic Planning, Change Management, Community Investment, Diversity & Inclusion, Crisis Communications, Newsletters, Program Management, Community Development, Nonprofits, Volunteer Management, Community Outreach, Budgets, Grant Writing, Copywriting, Fundraising
Education
Claremont Lincoln University 2015 — 2016
Master's Degree, Social Impact
University of California, Berkeley
BA, Sociology
Loyola Marymount University
Certificate, Public Relations
Columbus Clippers Baseball Team April 2015 - Present
Ring of Honor Wrestling Entertainment, LLC January 2015 - Present
Bartha January 2014 - Present
Time Warner Cable November 2012 - Present
CD 102.5 FM January 2012 - November 2012
Freakin' Awesome Network May 2011 - October 2012
Skills
Video Production, Broadcast, Radio, Video Editing, Final Cut Pro, Camera, Editing, Storytelling, Social Media, Videography, Social Networking
Education
Ohio Center for Broadcasting-Columbus 2011 — 2012
Certificate, Radio and Television Broadcasting Technology/Technician
AMP Training Group March 2015 - Present
Time Warner Cable March 2013 - Present
OnForce 2004 - November 2012
Rivernet Communications July 1991 - November 2012
Staples July 2010 - April 2011
Mountain Media Technologies Inc June 2006 - July 2009
Verizon Wireless 2007 - 2007
Level 3 Communications 2001 - 2001
CompuServe June 1997 - 1998
Skills
Technical Support, Networking, Windows XP, Troubleshooting, Help Desk Support, Wireless Networking, OS X, Microsoft Office, Windows, Mac OS X, Logo Design, LogMeIn, Adobe Acrobat, GoToAssist, Ubuntu, Desktop Deployment, Network Administration, Linux, Desktop Administration, Bilingual Proficiency, Wordpress, Dolphin, NetObjects Fusion, iWork, iLife, Final Cut Express, Photoshop, Customer Service, Antivirus, Disaster Recovery, Apple, iPhone Support, iPad, System Deployment, Computer Repair, Gun Safety, Concealed Carry Training, Call Centers
Education
Montana State University-Billings-College of Technology 1999 — 2001
Computer Systems Networking and Telecommunications
Kearny High School 1980 — 1983
Time Warner Cable September 2004 - Present
JLP Constructions 1999 - 2004
Olive Garden 1997 - 1999
Ground Round 1992 - 1997
Skills
VoIP, Call Centers, Telecommunications, Direct Sales, Wireless, IP, Honest, Self-Motivation, Positive Attitude, Computer Literacy, Teamwork, Organized, Fast Learner, productive, Customer Retention, Managed Services, Sales
Education
Bryant and Stratton College-Southtowns 2000 — 2004
Hotel Restaurant Management
Bryant and Stratton College-Southtowns
Information Technology
Mobo Bicycle Cooperative September 2013 - Present
Cincinnati Bike Center May 2014 - September 2014
Brighton Center 2013 - 2014
Brighton Center 2013 - 2014
Time Warner Cable September 2010 - September 2013
Time Warner Cable September 2010 - September 2013
Time Warner Cable September 2010 - September 2013
Convergys March 2006 - October 2006
West IP Communications October 2003 - March 2006
Skills
Microsoft Office, Marine Survey, ICOMS, Technical Support, Call Centers, Time Management, Computer Hardware, Customer Satisfaction, Windows, Access, OS X, Windows 7, Outlook, Windows XP, Customer Service, Operating Systems, Mac OS, Ubuntu, Heavy Equipment, Web Design, Brewing, Culinary Skills, Adobe Design Programs, Open Office
Education
Brighton Center's Center for Employment Training 2013 — 2014
Microsoft Office Specialist, Microsoft Office Specialist (MOS) Expert in Excel
Skagit Valley College 2005 — 2005
G.E.D., General Studies
Time Warner Cable June 2009 - March 2013
Time Warner Cable February 2007 - June 2009
Amphenol Times Fiber February 1999 - February 2007
Time Warner Cable February 1996 - February 1999
Time Warner Cable May 1989 - February 1996
Skills
Account Management, Building Relationships, Operations Management, Performance Improvement, Department Budgeting, Talent Developer, VoIP, IP, Call Centers, Telecommunications, Wireless, Optical Fiber, Management, Project Management, Technical Support, Telephony, Broadband, Sales Operations, Routing, Fiber Optics, T1, Computer Network..., Cabling, Training, Unified Communications, IPTV
Education
Hood Theological Seminary 2005 — 2009
Master of Theological Studies, Care and Counseling
John Wesley College 1994 — 1996
Bachelor of Arts (B.A.), Management
Nationwide Insurance June 2011 - Present
Time Warner Cable June 2010 - June 2011
Kickapoo Lucky Eagle Casino May 2008 - March 2010
General Motors January 2007 - February 2008
Skills
Sales, Sales Management, Sales Operations, Direct Sales, Bilingual-English/Spanis..., Bilingual, Problem Solving, Project Planning, Positive Team Player, Leadership, Achieving Results, Motivation, Driving Results, Influence Others, Hardwork, Organization, Multi Tasking, 5S, Kaizen, Lean manufacturing, Ventas, Eficacia de ventas, Gerencia de ventas, Liderazgo
Education
Instituto Tecnológico de Saltillo 2003 — 2008
Bachelor of Engineering (B.E.), Mechatronics
Us bank November 2014 - Present
Matt Shot First August 2014 - Present
Memories by Matt September 2012 - Present
Time Warner Cable February 2010 - August 2014
Regal Cinemas 2007 - 2010
R-Solutions 2006 - 2008
Skills
Sales, Customer Service, Management, Telecommunications, VoIP, Wireless, Direct Sales, Managed Services, Broadband, Solution Selling, Call Centers, MPLS, Customer Retention, IP, Unified Communications, Account Management, Sales Operations, Sales Management, Salesforce.com, Time Management, Customer Experience, Sales Process, Mobile Devices, Retail Sales, Customer Satisfaction, Training, Coaching, Microsoft Office, Social Media, Negotiation, Social Networking, Leadership
Education
Ohio Center for Broadcasting-Cincinnati 1999 — 2000
Broadcasting Certificate, Communication and Media Studies
WTEN-TV August 2015 - Present
WNYT NewsChannel 13 February 2014 - Present
90 Miles Productions March 2013 - June 2013
Time Warner Cable January 2013 - March 2013
Independant Film January 2013 - January 2013
YMCA August 2010 - May 2012
Hoosick Fall Central School June 2005 - January 2011
McDonald's Corporation May 2009 - August 2010
Time Warner Cable Sports February 2009 - May 2009
Skills
Microsoft Office, Teamwork, Avid Media Composer, Final Cut Pro, Customer Service, Adobe Creative Suite, Lighting, Video Editing, Edius, Sound, Videography, Editing, Camera Operating, Photoshop, Social Media, Video Production, Facebook, PowerPoint, Camera, Television, Social Networking, Microsoft Word, Video
Education
State University of New York College at Plattsburgh 2009 — 2012
Bachelor of Science, TV/Video Production
New School of Radio and Television 2008 — 2009
Technical School Diploma, Television Production
Hudson Valley Community College 2007 — 2009
Associates, Broadcast Communications
United States Air Force September 2014 - Present
The Ohio State University June 2014 - September 2014
The Ohio State University December 2012 - May 2014
Orbital Research Inc. May 2013 - July 2013
NASA Ames Research Center April 2012 - May 2012
NASA Ames Research Center January 2011 - April 2011
Time Warner Cable September 2004 - June 2007
The United States Army, Fort Leonard Wood, MS; Presidio of Monterey December 2001 - July 2003
Skills
Matlab, C++, Microsoft Excel, Microsoft Word, AutoCAD, Adobe Fireworks, Dreamweaver, Windows 7, HTML, Customer Service, Higher Education, Solidworks, Research, Teaching, Testing, Photoshop, Microsoft Office, PowerPoint, CAD, Illustrator, Technical Writing, Adobe Creative Suite, Public Speaking, Management, Data Analysis, Project Management, Editing, Graphic Design, Social Networking, Numerical Analysis, Social Media, Product Design, Leadership, Aerodynamics, Aerospace, CFD, Engineering, Aerospace Engineering, Wind Tunnel Testing, Simulink, Fluid Mechanics, Labview, Heat Transfer, ANSYS, Thermodynamics, Mathematica, Simulations, SolidWorks, LabVIEW, Aircraft
Education
Embry-Riddle Aeronautical University 2015 — 2016
Master’s Degree, Aerospace Engineering
The Ohio State University 2008 — 2014
Bachelor's Degree, Aerospace, Aeronautical and Astronautical Engineering, 3.524
Ohio State University-Newark Campus 2008 — 2009
Associate of Arts (A.A.), College of Arts and Sciences, 3.9
Columbus College of Art & Design 1999 — 2005
Defense Language Institute: Presidio of Monterey 2002 — 2003
Modern Standard Arabic
Reynoldsburg High School
Reynoldsburg High School
Time Warner Cable July 2012 - Present
AT&T Mobility January 2010 - May 2012
Healy & Co May 2008 - April 2009
Romanoff's Classic Tuxedo June 2003 - April 2008
Skills
Microsoft Office, Mathematics, Broadcast, Granite Xng, Radio Broadcasting, T1, Telecommunications, Network Design, Wireless, Ethernet, Provisioning, UMTS, Outlook, CDMA, Microsoft Word, Network Engineering, Project Management, Windows, VLAN, GSM, VoIP
Education
The Ohio State University 2002 — 2006
Bachelor of Arts (B.A.), Communication, General
Ohio Center for Broadcasting-Columbus
HomeTeam Pest Defense February 2015 - Present
Time Warner Cable March 2007 - August 2014
Time Warner Cable August 2005 - March 2007
Qualex Inc. 1995 - 2004
Skills
Organizational..., Call Center..., Performance Reporting, Financial Reporting, Reporting Systems, Building High..., Organization, Team Mentoring, Project Management, Cable Management, Collection Development, Meeting Planning, Event Planning, Time Management, Rewards Programs, Management, Call Centers, Sales, Sales Management, Telecommunications, Strategic Planning, Recruiting, Training, Customer Service, Team Building, Customer Retention, Customer Satisfaction, Sales Operations, Leadership, VOD, VoIP, Project Planning, Direct Sales, Broadband, Customer Experience, Cable Television, Marketing, Salesforce.com, Telephony, Team Leadership, Account Management, Wireless, DOCSIS
Education
Miller-Motte College-Raleigh 2014 — 2016
Associate's Degree, Business Administration and Management, General
Wheaton High School 1985 — 1989
High School
Time Warner Cable July 2013 - Present
Plaza Heights Christian Academy March 2013 - May 2013
Robert half - office team September 2012 - January 2013
International Mission Board, Representative Office in Russia May 2007 - May 2012
Russian Baptist Union January 2006 - April 2007
Belgorod Construction January 2002 - August 2002
Skills
Theology, Preaching, Religion, Administrative Support, Civil Engineering, Non-profits, Microsoft Office, Nonprofits, Administrative..., Public Speaking, Leadership
Education
Wheaton College 2010 — 2010
Certificate, Biblical Studies
Moscow Training Center 2009 — 2009
MS Windows Administrator, Computer Systems Networking and Telecommunications
Moscow Theological Seminary of Evangelical Christians-Baptists 2002 — 2007
Master, Theology
Belgorod Shukhov State Technology University 1997 — 2002
bachelor, civil engineer
Fred Astaire Dance Studio April 2013 - Present
MassMutual Financial Group October 2011 - January 2013
Time Warner Cable October 2010 - June 2011
Bell Techlogix, Inc. June 2010 - September 2010
Education
Lawrence High School
Northeast Technical Institute
MSCDST, Microsoft Desktop Support Specialist
DynPro - AICPA American Institute of CPAs March 2014 - March 2015
Temporary Solutions/NC DHHS November 2013 - March 2014
Roanoke Electric Cooperative June 2009 - May 2013
W.E. Family Home Care II, Inc, April 2008 - April 2009
We Are All Connected, Inc (WAAC, Inc) August 2007 - April 2008
Life, Inc., March 2007 - July 2007
Town of Carrboro November 2003 - July 2004
Mechanics & Farmers Bank May 2001 - November 2003
Time Warner Cable 2000 - 2001
Skills
Technical Writing, Computer Hardware, Troubleshooting, Access, Networking, Microsoft Office, Windows, Change Management, Group Policy, Software Documentation, Project Management, Laptops, Technical Support, Printers, Microsoft Exchange, Strategic Planning, Servers, Blackberry, Wireless Networking, Wireless, Cisco Wireless, Program Management, Active Directory, Operating Systems, System Administration, VMware, Leadership, Management, Windows Server, Windows 7, Software Installation, Hardware, Help Desk Support, DHCP, DNS, Network Administration, Security, Windows Vista, Switches, Server Administration, VPN, VMware ESX, Cisco Technologies, Disaster Recovery, Virtualization, TCP/IP, Telecommunications, Network Security, Routing, Training
Education
Linux FoundationX 2015 — 2015
Certificate of Completion, Linux
Shaw University 2002 — 2004
BA, Religion and Philosophy
Roanoke-Chowan Community College 1993 — 1997
Associate, Microcomputer System Technology, 3.2
Hertford County High School 1988 — 1992
Diploma
LMOC, Inc. / Legal Media of Charleston October 2002 - Present
LMOC October 2002 - Present
Musician January 1984 - Present
Time Warner Cable January 2002 - October 2002
LYFTYM June 1996 - November 2001
Skills
Telecommunications, Computer Hardware, Networking, Network Administration, Windows, Active Directory, Microsoft Office, System Administration, Technical Support, Mac OS X, HTML, TCP/IP, Access, VPN, Customer Service, Sound, Linux, Software Installation, Windows 7, Video, Video Conferencing, XP, Legal Video, DHCP, Servers, Laptops, Routers, Wireless Networking, Help Desk Support, Hardware, Videography, Computer Repair, Windows XP Pro, Video Editing
Education
Charlotte Technical Center 1997 — 2000
none, Network and System Administration/Administrator
Trident Technical College 1985 — 1987
Criminal, law, technical
Frontier Communications January 2012 - Present
Tops Markets September 2004 - Present
PaintRight 2000 - 2011
Bausch + Lomb March 1989 - September 2000
Time Warner Cable January 1989 - October 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop
Education
Monroe 2-Orleans BOCES Center for Workforce Development 2013 — 2014
Monroe Community College 2009 — 2011
Associate of Arts and Sciences (AAS), Visual Communications Technology
Orange Coast College 1985 — 1987
Certificate of Achievement, Business Management
Time Warner Cable Dog BatherPetSmartAugust 2013 - Present
Skills
Call Centers, Telecommunications, Customer Experience, Troubleshooting, Customer Satisfaction, Customer Retention, Technical Support, VoIP, Wireless, Customer Service, Telephony, Broadband, Avaya, Workforce Management, IP, Computer Network..., Team Leadership, Computer Hardware, Routers, Cisco Technologies
Education
Carrington College California-Pomona 2013 — 2015
California State University-Los Angeles 2009 — 2012
Bachelor of Arts (BA), Film/Cinema/Video Studies
Chili's March 2015 - Present
Time Warner Cable September 2013 - March 2015
Darden June 2012 - October 2013
Logan's Roadhouse June 2005 - June 2012
Skills
Call Centers, Troubleshooting, Technical Support, VoIP, Telecommunications, TCP/IP, Customer Experience, Routers, Broadband, Telephony, Wireless, IP, Computer Hardware, Customer Satisfaction, Cisco Technologies, Computer Network..., Switches, Avaya, Ethernet, Wireless Networking
Education
Itt Technical Institute- San Antonio 2012 — 2014
Network Systems Administration, IT
Northeast Lakeview College
Time Warner Cable January 2013 - Present
Education
Everest Institute-Austin 2006 — 2006
Pharmacy Technician/Assistant
Element Times Square by Westin September 2010 - Present
Cablevision June 2007 - October 2010
Time Warner Cable February 2003 - June 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Event Planning, Teamwork, Social Networking
Education
Micropower Career Institute 2002 — 2003
A+ certification & Network certification, Computer Systems Networking and Telecommunications
John Jay College of Criminal Justice 1998 — 1999
Law
Time Warner Cable September 2011 - March 2013
Toys R Us November 2010 - January 2011
PetSmart June 2009 - December 2009
Same Old Grind December 2008 - June 2009
ICG Communications October 1998 - October 2000
Skills
Merchandising, Retail, Customer Service, Visual Merchandising, Inventory Management, Microsoft Office, Windows 7, Windows Vista, Troubleshooting, Telecommunications, Cisco Technologies
Education
American InterContinental University 2011 — 2013
Bachelor of Information Technology, Networking, 4.0
American InterContinental University 2010 — 2011
Associate of Arts, Business Administration2010; Information Systems, 4.0
Associated Technical College-San Diego 1997 — 1998
Certificate, Telecommunications, Passed
Etan Industries February 2015 - Present
Time Warner Cable January 2015 - Present
ExxonMobil 2013 - 2014
Skills
Microsoft Office, Call Centers, Microsoft Word, Team Leadership, Project Planning, Customer Satisfaction, Management, Sales, Strategic Planning, Data Entry, Supervisory Skills, Operations Management
Education
North Lake College 2015 — 2016
CCNA, Information Technology
Ajman University of Science and Technology 2009 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Emirates Institute for Banking and Financial Studies 2008 — 2010
Banking diploma, Banking and Financial Support Services
Private international school 1996 — 2007
Diploma, Science
ADB Companies, Inc. September 2013 - Present
Clear Channel Communications September 2011 - September 2013
WCPO-TV March 2008 - May 2011
Time Warner Cable May 2003 - March 2008
Skills
Network Engineering, CCNA, EIGRP, OSPF, Cisco Certified, VPN, CCENT, VLAN, WAN, STP, TCP/IP, Cisco Nexus, Cisco Routers, ISDN, Cisco IOS, Cisco Security, Routing, Cisco Technologies, Routers, Switches, LAN-WAN, Computer Network..., Cabling, Adobe Audition, Networking, Troubleshooting, IP
Education
IT University Online 2012 — 2013
CCNA Certifications
Ohio Center for Broadcasting-Cincinnati 1996 — 1997
Broadcast Certificate
NYC Department of Education May 2015 - Present
HealthFitness November 2014 - May 2015
Punch Fitness Center September 2014 - November 2014
Fit 4 Life NYC November 2011 - July 2014
Professional Athletic Performance Center March 2014 - May 2014
Yip Man Wing Chun Kung Fu Academy NYC June 2004 - December 2012
Sprint / UGC Wireless October 2009 - July 2010
Murphy & Company September 2006 - August 2009
Time Warner Cable September 2003 - August 2006
Time Warner Cable November 2002 - September 2003
Skills
Email Marketing, Social Media, Digital Media, User Experience, Web Analytics, Google Analytics, Information Architecture, SEO, Digital Marketing, E-commerce, SEM, Online Advertising, Digital Strategy, Online Marketing, Web Development, Web Project Management, Web Marketing, Web Content Management, Marketing, Martial Arts, Analytics, Web Design, Adobe Creative Suite, Training, Leadership, Fitness, Exercise Physiology, Nutrition, Wellness, Facebook, Athletics, Strength & Conditioning, Fitness Instruction, Fitness Training, Strength Training, Weight Training, Personal Training
Education
Queens College 2011 — 2014
Bachelor of Science, Family Nutrition and Exercise Sciences
Yip Man Wing Chun Kung Fu Academy NYC 2004 — 2012
Wing Chun Kung Fu
Career Institute of Health and Technology 2001 — 2002
Systems Engineer / Networking Specialist, Windows and Novell Networking Solutions, 3.9 GPA
Pathway Day Spa & Nail Bar May 2014 - Present
Mitchell's Salon & Day Spa May 2013 - Present
Time Warner Cable August 1994 - January 2013
United States Army August 1988 - August 1992
Skills
Sales
Education
Aveda Fredric's Institute 2013 — 2013
Managing Esthetics
Harmony's Healing Tree May 2015 - Present
www.massagestudio150.com March 2011 - Present
National Grid November 2009 - April 2010
Time Warner Cable November 2005 - February 2008
Skills
Therapeutic Massage, Deep Tissue Massage, Wellness, Trigger Point Therapy, Chair Massage, Swedish, Myofascial Release, Relaxation, Bodywork, Reflexology, Holistic Health, Healing, Aromatherapy, Reiki, Stretching, Fitness, Pain Management, Medical Massage, Wellbeing, Neuromuscular Therapy, Nutrition
Education
Onondaga School of Therapeutic Massage-Syracuse 2010 — 2010
Certificate - 1000 hour, Massage Therapy/Therapeutic Massage
Hatboro - Horsham Sr High School 1988 — 1992
High school diploma, High school
Bill Delord Cadillac November 2012 - Present
Time Warner Cable January 2011 - November 2012
ICTS Europe April 2010 - December 2010
Skills
CCTV, Access Control, Sales, Customer Service, Direct Sales, Customer Satisfaction, Account Management, Sales Management, Telecommunications, Call Centers, Team Leadership, Management, Team Building, Retail, Marketing, Leadership, Training, Marketing Strategy
Education
Aleksandër Xhuvani University of Elbasan 1997 — 1999
Onufri 1986 — 1996
365 Healthcare Staffing Services December 2014 - Present
365 Healthcare Staffing Services December 2014 - December 2014
UCI Medical Center November 2013 - December 2014
Kaiser Permanente April 2013 - July 2013
Ability First 2007 - 2012
Time Warner Cable 2002 - 2006
Skills
Certified Registered..., Cpr Certified, Teamwork, Customer Service, Following Instructions, Phone Etiquette, Bilingual-English/Spanis..., Maintaining A Positive..., Office Administration, Critical Incident..., Constructive Feedback, Can Do Approach, Always Punctual, Professional Ethics, Sterilization, Asking Questions, Eagerness to Learn, Organization &..., Continuous Improvement, Computer/Technical..., CPR Certified, Healthcare, Medical Records, Medical Terminology
Education
Premiere Career College 2012 — 2013
Certified Registered Central Service Technician, Hospital Central Service Technician, 3.8
Gerhard Electric Company November 2013 - Present
All for Health-Health for All February 2013 - June 2013
Time Warner Cable August 2008 - July 2011
City of Anaheim April 1998 - June 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java, Sonography, Leadership
Education
ATI College-Norwalk 2012 — 2013
Diagnostic Ultrasound Technician, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Bank Teller Academy 1996 — 1997
Diploma, Bank Teller
Southeast Regional Occupational Program 1995 — 1996
Medical Assistant Certified, Medical Office Assistant/Specialist
Time Warner Cable October 2013 - Present
West Corporation March 2009 - October 2013
West Corporation March 2009 - August 2009
Central Baptist Church June 2005 - June 2009
Baptist University of the Américas 2001 - 2007
Kingsbrough Ridge Baptist Church 2002 - 2005
Skills
Problem Solving, Staff Development, Project Management, Team Building, Team Leadership, Team Management, Training, Communication, Inter-personal, Attendance Management, Close Attention to..., Customer Service, Public Speaking, Public Relations, Bilingual, Organizational..., Organization, Microsoft Office, Marketing Strategy, Social Media Marketing, Marketing, Audio Conferencing, Telephony, Social Networking, Social Media, Wordpress, Facebook, Customer Retention, Customer Support, Program Management, Program Development, Sales, Short Sales, Mortgage Banking, Production Managment, Management, Call Center, Calligraphy, Leadership, Youth Leadership, Pastoral Care, Pastoral Counseling, Pastoral, Pastoring, Religious Studies, Telemarketing, Coaching, Business Coaching, Teaching
Education
Dallas Baptist University 2014 — 2016
Master's degree, Christian Ministry
Baptist University of the Americas 2001 — 2007
Bachelor of Arts (B.A.), Theological and Ministerial Studies
Dallas Baptist University
Time Warner Cable August 2014 - Present
Time Warner Cable May 2011 - August 2014
Metropolitan State University September 2005 - June 2012
Seagate Technology November 2007 - May 2011
Seagate Technology March 2005 - November 2007
Seagate Technology April 2002 - March 2005
Seagate Technology June 1999 - April 2003
UMBC January 1998 - May 1999
Algorithm Informatics 1993 - 1997
Skills
Management, Cross-functional Team..., SDLC, Business Intelligence, Data Warehousing, Six Sigma, Hadoop, Databases, Software Engineering, Project Management, SQL, PMP, Data Integration, Product Management, Agile Methodologies, Enterprise Software, Oracle, Software Development, Enterprise Architecture, Testing, Analysis, IT Strategy, Business Process, Business Analysis, Program Management, Vendor Management, SOA, Process Improvement, Data Analysis, Software Project..., Business Process..., Integration, Requirements Analysis, Leadership, ETL, Telecommunications, Scrum, Apache Spark, Syncsort, SharePoint
Education
University of Maryland Baltimore County 1998 — 1999
Masters of Science, Information Systems Management, 3.9 / 4.0 GPA
Jami't Alep 1987 — 1991
Bachelor of Science, Mathematics, Information Systems
Blaze 5 Professionals January 2009 - Present
Communications Workers of America local 1106 January 2008 - July 2013
Time Warner Cable November 2006 - December 2007
iQor (formally IRMC) Duke Energy Project May 2005 - November 2006
Rite Aid Pharmacy (formally Eckerd Pharmacy) August 2004 - May 2005
ADP November 2003 - August 2004
The Sunshine House January 2002 - November 2003
Aramark (formally parent company to Children's World Learning Ctr) May 2000 - January 2002
Skills
Management, Payroll, Administrative..., Event Management, Invoicing, Accounts Payable, Employee Benefits, Research, Databases, Outlook, Process Improvement, Human Resources, PeopleSoft, Training, Office Management, Time Management, Office Administration, Employee Relations, Accounts Receivable, Change Management, Teamwork, Business Process..., Performance Management, Forecasting, Risk Management, Finance, Project Coordination, Quality Assurance, Purchasing, Contract Management, Project Management, Call Centers, Inventory Management, Clarity, Microsoft Office 2007, Organizational..., Customer Service, Accounting, Recruiting, Team Building, Supervisory Skills, Team Leadership, Leadership, Customer Satisfaction, Budgets, Project Planning, Administration, PowerPoint, Microsoft Word, Business Planning
Education
Goodwill Training and Employment Center 2014 — 2014
Banking and Financial Support Services
Everest University-South Orlando
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management
ASA Institute of Business and Computer Technology
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
New York State Senate Media Services January 2013 - Present
Time Warner Cable Sports Channel February 2009 - Present
Scotto Films May 2014 - Present
Golden Lamb Productions May 2012 - Present
RPR Studios October 2012 - December 2012
Technical Video Inc. May 2012 - October 2012
Aurora Studios April 2012 - May 2012
Time Warner Cable June 2010 - August 2010
Skills
Video Production, Video Editing, Video, Camera Operating, Videography, Avid Media Composer, Digital Video, Documentaries, Final Cut Pro, Directing, Multimedia, Videographer, Camera, Cinematography, Web Video, Commercials, Master Control, Feature Films, Post Production, Broadcast Television, Audio Post Production, Field Producing, Gaffer, Drama, Live Events, Production Assistance, Media Production, Producing, Adobe Audition, Radio, Business Operations, Editing, Adobe Creative Suite, Camera Operation, Grip, Documentary, Floor Director, Commercial Operations, Camera Operator, Highlight Editor, Avid Interplay Assist, Avid Interplay Access, Adobe Premiere Pro, Canon DSLR, Premiere, Field Production
Education
State University of New York College at Plattsburgh 2009 — 2011
Bachelor of Science (BS), Television/Video Production, 3.42
New School of Radio and Television 2008 — 2009
Associate of Arts and Sciences (AAS), Television/Video Production, 3.75
Hudson Valley Community College 2007 — 2008
Associate of Arts and Sciences (AAS), Television Production/Broadcast Communications, 3.75
Shaker High School
Chapman engineering June 2015 - Present
Bryant heating and cooling October 2013 - Present
FORTIS Colleges and Institutes September 2012 - Present
Time Warner Cable September 2009 - February 2012
Imagepoint March 2002 - August 2007
Skills
Troubleshooting, Cables, Soldering, Electricians, Manufacturing, Wiring, HVAC, Blueprint Reading, HVAC Controls, Multimeter, Leadership, Air Conditioning, Construction, Refrigeration, Customer Service
Education
Fortis College-Cincinnati 2012 — 2013
NATE, EPA, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
MegaPath May 2011 - Present
United States Postal Service September 2009 - November 2010
Time Warner Cable September 2007 - September 2009
Countrywide Mortgage Services August 2006 - September 2007
AT&T August 1998 - July 2006
Skills
Technical Support, Customer Service..., Conflict Resolution, Time Management, Team Leadership, Quota Achievement, Train Staff, Networking, Management
Education
Allied Health Careers
Austin Community College
St. Philip's United Methodist Church June 2013 - Present
1 Stop Financial Service Centers January 2009 - May 2013
Time Warner Cable May 2007 - September 2009
Skills
Team Leadership, Training, Microsoft Office, Project Management, Insurance, Graphic Design, Social Media Marketing, PowerPoint, Data Analysis, Bilingual-Spanish, Excel, Word, Collections, Training & Development, Project Implementation, Teaching, Small Group Instruction
Education
Austin Graduate School of Theology 1998 — 2002
B.A., Christian Ministry
Time Warner Cable October 2011 - Present
Skills
Customer Service, Telecommunications, Troubleshooting, Facebook, Microsoft Office, Computer Hardware, Social Media Marketing, Public Speaking
Education
Ohio Center for Broadcasting-Columbus 2011 — 2012
Centennial High School
Centennial High School
Time Warner Cable July 2006 - Present
Ohio Cable Telecommunications Association January 1990 - June 2006
Education
The Ohio State University Fisher College of Business 2004 — 2006
Capital University Law School 1991 — 1995
Law
The Ohio State University 1983 — 1986
Bachelor of Arts, Spanish
Ohio University 1979 — 1982
Music/Political Science/Spanish
Instituto Tecnológico de Mérida
Spanish
Time Warner Cable December 2010 - Present
Cox Communications September 2008 - December 2010
Cox Communications August 2007 - September 2008
Cox Communications July 2005 - August 2007
Skills
Telecommunications, Troubleshooting, Technical Support, Routing, Customer Satisfaction, Wireless, IP, Broadband, Networking, Call Centers, Switches, Customer Service, VoIP, TCP/IP, Call Center, Telephony
Education
ITT Technical Institute-Warrensville Heights 2010 — 2012
Information Technology and Networking
Time Warner Cable November 2014 - Present
UCH Memorial Health Systems May 2012 - February 2015
Sears Holdings Corporation October 2011 - April 2012
Best Buy February 2011 - September 2011
Walgreens April 2011 - June 2011
Skills
Customer Service, Retail, Warehousing, Pharmacy, Sales, Retail Sales, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Team Building, Time Management, Leadership
Education
Pima Medical Institute-Colorado Springs 2010 — 2011
Certificate For Pharmacy Tech, Pharmacy
University of Florida 2008 — 2010
Buchholz High School 2005 — 2008
High School Diploma
U.S. Bank July 2015 - Present
Citizens Bank January 2015 - July 2015
Citizens Bank May 2013 - December 2014
Microsoft April 2013 - March 2014
Time Warner Cable July 2011 - February 2013
Greene Energy Solutions August 2009 - August 2010
SCICOM (MSC) Berhad. July 2006 - March 2008
Skills
Technical Support, Telecommunications, Sales, Troubleshooting, Market Research, Sales Process, Invoicing, Customer Service, Administration, Time Management, Consulting, Microsoft Office, Team Management, Training, CRM, Business Development, Project Management, Sales Management, Leadership, Project Planning, Management
Education
Independent University, Bangladesh 1999 — 2006
Bachelor of Science (B.Sc.), Computer Science
Time Warner Cable Advanced Product Support SpecialistTIME WARNER CABLE INC $
Skills
BGP, MPLS, Layer 2, IPv4, Microsoft Office, VPN
Education
Ohio Business College-Columbus 2010 — 2012
High School, Computer Science, 3.0
RatingsMax August 2015 - Present
Oxford Global Resources May 2015 - August 2015
Time Warner Cable September 2014 - April 2015
BizLab May 2011 - February 2013
Skills
Employee Benefits
Education
Bryant & Stratton College - Wauwatosa
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Samsung August 2015 - Present
IBEX Global March 2015 - Present
Time Warner Cable August 2013 - Present
Transcom August 2014 - March 2015
Aerotek January 2013 - July 2013
Residential Direct Marketing/Adnetics November 2012 - December 2012
Vutex April 2010 - August 2010
Skills
Technical Support, Customer Service, Customer Satisfaction, iOS, Cisco IOS, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Pro Tools, Internet Explorer, Mobile Technology, Mobile Internet, Audio Engineering, Audio Post Production, Music Production, Manufacturing, Assembler
Education
International Academy of Design and Technology-San Antonio 2010 — 2011
Floresville High School 2004 — 2008
Diploma, Basics
Independent Contractor December 2014 - Present
Freelance Hairstylist and Make-up Artist in the TV and Film Industry March 2009 - December 2014
Herbalife September 2012 - December 2012
Time Warner Cable September 2000 - July 2008
Cigna September 1990 - January 1998
Skills
Event Planning, Customer Service, Management, Event Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Budgets, Typing, Public Speaking, Microsoft Publisher, Project Management, Marketing Event Planning, Style Guides, Office Administration, Pharmacy, Healthcare, Press Releases, Public Relations, Social Media, Social Media Marketing, Strategic Planning, Inventory Management, Supervisory Skills, Logistics, Logo Design, Visual Merchandising, Retail Sales
Education
Paul Mitchell the School-Salt Lake City 2008 — 2009
Graduate, Cosmetology, Barber/Styling
Cerritos College 2001 — 2003
Dance
El Paso Community College 1983 — 1985
Non-Professional General Legal Studies (Undergraduate)
The University of Texas at El Paso 1982 — 1983
Liberal Arts and Sciences/Liberal Studies
Full Time Mom April 2013 - Present
Batista Trucking 2012 - 2012
Lord and Me Transport, LLC September 2011 - December 2011
Everest University March 2002 - May 2011
Time Warner Cable May 2000 - August 2001
Skills
Customer Service, Data Entry, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Administrative..., Office Management, CPR Certified, Community Outreach, Event Planning, Management, Microsoft Excel, Process Scheduler, Social Media, Strategic Planning, Teaching, Team Leadership, Teamwork
Education
Everest Institute-Rochester 1998 — 2000
Associate's degree, Administrative Information Processing
AVON August 2009 - Present
Level 3 Communications June 2007 - Present
AP Wagner March 2007 - June 2007
Time Warner Cable February 2006 - February 2007
adelphia March 2005 - February 2006
Finlay Fine Jewelry October 2000 - July 2005
Dollar General December 2004 - June 2005
Fashion Bug September 2002 - January 2005
Ames Dept Store July 1999 - September 2002
Hills Department Stores August 1992 - July 1999
Skills
Telecommunications, Sales, Call Centers, Telephony, SIP Trunking, Customer Retention, Salesforce.com, Customer Experience, Technical Support, Retail, Visual Merchandising, Communication, Management, Human Resources, Payroll, Scheduling, Shipping & Receiving, Cash Handling, VoIP, Customer Satisfaction, Direct Sales, Network Design
Education
Olean Business Institute 1990 — 1992
Associate's degree, Business Administration and Management, General
Oswayo valley High 1987 — 1990
diploma, Business/Commerce, General
Teach For America June 2015 - Present
Al Jazeera Media Network January 2015 - May 2015
WAMU 88.5 August 2012 - May 2015
Time Warner Cable September 2013 - December 2013
Her Campus August 2013 - December 2013
USAID July 2013 - September 2013
The Eagle August 2011 - January 2013
Prodigo Films June 2012 - August 2012
DC Reads September 2011 - May 2012
Skills
Photoshop, Photography, Editing, Writing, Blogging, Social Media, AP Style, Editorial, Press Releases, Translation, Microsoft Word, Microsoft Excel, PowerPoint, AP style writing, Vocus, Inventory Management, Fundraising, Mac, Public Relations, Public Speaking, Event Planning, Research, HTML, Final Cut Pro
Education
Arizona State University 2015 — 2017
Master of Education (M.Ed.), Secondary Education and Teaching
American University 2011 — 2015
Bachelor of Arts (BA), Broadcast Journalism
Kadir Has Üniversitesi 2014 — 2014
Study Abroad Program: Radio and Television
Academia Cotopaxi
High School
Graded School
High School
UKNYC.Co March 2010 - Present
Gucci May 2014 - January 2015
Puig June 2014 - October 2014
Newyorkdress.com September 2013 - March 2014
Time Warner Cable December 2006 - November 2012
Skills
Social Networking, Customer Experience, Fashion Illustration, Fashion Blogging, Resume Writing, Blogger, Personal Shopping, Data Entry, Visual Styling, Styling, Art Visionary, Trend Analysis, Fashion Design, Visual Merchandising, Textiles, Merchandising, Brand Development, Fashion, Social Media Marketing, Fashion Shows, Apparel, Marketing
Education
New York Institute of Technology-Old Westbury 2007 — 2018
Bachelor's degree, Accounting and Human Resources Business Administration, Scholarship Holder based on GPA
Technical Career Institutes 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Business Administration and Accounting
Bryant & Stratton College - Main Syracuse 2002 — 2003
Associates of Applied Studies, Administration with Medical Options
Playstation Arena November 2014 - Present
VSP Vision Care July 2013 - Present
Traylor Field Services January 2013 - Present
Teleperformance April 2012 - June 2013
Dish Network May 2010 - December 2011
Time Warner Cable June 2008 - April 2010
Skills
Technical Support, Customer Service, Customer Experience, Inspection, Art, Food Safety, Leadership, Teamwork, Team Leadership, Insurance, Work Well Independently, Open Minded, Passion for Helping..., Passion for Success, Passionate about work, Call Centers, Customer Satisfaction, Vision Insurance, Access, Outlook, Team Building, Microsoft Excel
Education
Choffin Career and Technical Center 2005 — 2007
Certificate of completion, Commercial and Advertising Art
Rayen High School 2003 — 2007
High School Diploma
Allstate Insurance Agency October 2014 - Present
Farmers Insurance April 2014 - August 2014
The Gazette May 2006 - January 2014
Time Warner Cable September 2011 - July 2012
Check Unlimited June 1996 - October 1998
Skills
Insurance, Customer Service, Sales, Customer Satisfaction, Customer Retention, Property, Direct Sales, Health Insurance, Life Insurance, Small Business, Sales Management, Investment Properties, Property, Team Building, First Time Home Buyers, Leadership, Management
Education
Remington College-Colorado Springs Campus 2002 — 2004
Business Information Systems
ABM Government Services August 2015 - Present
ABM Government Services December 2014 - July 2015
Time Warner Cable December 2013 - September 2014
Oak Grove Technologies July 2013 - February 2014
Cubic Systems August 2012 - November 2013
Mobius Industries USA, Inc. February 2010 - June 2012
US Security Associates October 2009 - March 2010
Al Aboor General Company/ Iraqi Government July 2000 - August 2009
Global linguists Solutions August 2007 - December 2008
L-3 Communications June 2003 - February 2006
Skills
Native Level..., Networking, Microsoft Office Suite, Excellent ability to..., Internet Research, Over 17 years work..., Corporate Communications, Management, Computer/Technical..., Microsoft Office, Program Management, Government, Military, Time Management, Databases, Team Building, Team Leadership, Online Research, Access, Security Clearance, Strategic Planning, Leadership, DoD, Army, Security, Intelligence
Education
Central Michigan University 2013 — 2015
Master of Public Administration (M.P.A.), International Administarion
Upper Iowa University 2011 — 2012
Bachelor of Science (BS), Public Administration and Social Service Professions
Upper Iowa University 2011 — 2012
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences, General Studies and Humanities
Institute of Technology Inc 1992 — 1994
Associate's degree, Industrial Engineering
It Works Global April 2015 - Present
Family Practice November 2014 - Present
Pain Management March 2013 - November 2014
Captel March 2008 - February 2010
Wilde Toyota February 2007 - February 2008
Time Warner Cable August 2003 - October 2005
Skills
CPR, Customer Service, AAMA Certified medical...
Education
Anthem College-Brookfield 2010 — 2011
Diploma, Medical/Clinical Assistant
Riverside Abstract, LLC January 2014 - May 2015
Chase Abstract LLC January 2011 - January 2014
Bridge, LLP August 2007 - January 2009
Time Warner Cable January 2006 - February 2007
Unspoken Clothing January 2003 - October 2006
Skills
Product Management, Relationship Management, Negotiation, Real Estate, New Business Development, Sales, Business Development, Strategy, Contract Negotiation, Sales Management, Business Planning, Direct Sales, Management, Marketing Strategy, Team Building, Marketing, Start-ups, Account Management, Sales Operations, Operations Management, Entrepreneurship, Mergers & Acquisitions, Investments, Selling, Sales Process, CRM, Salesforce.com, Leadership, Strategic Planning, Business Strategy, Lead Generation, Executive Management, Competitive Analysis, Networking, Strategic Partnerships
Education
California State University-Northridge 2006 — 2008
Associate’s Degree, Marketing, 3.4
Michigan Jewish Institute 2011 — 2012
Bachelor's Degree, Jewish/Judaic Studies, 3.89
Time Warner Cable October 2014 - February 2015
Bob's Discount Furniture April 2014 - October 2014
TD July 2013 - February 2014
GameStop October 2012 - February 2014
Skills
Photoshop, Illustrator, Flash, Adobe Bridge, Microsoft Word, Microsoft Excel, Microsoft Office, CSG, CIC, AAD, Cisco, Netquery, Facebook, Twitter, Tumblr, Squarespace
Education
Chester College of New England 2011 — 2012
N/A, Graphic Design, Freshman
Telcom TC Tower Inc August 2015 - Present
Time Warner Cable April 2012 - February 2015
Ambry Asphalt February 2010 - March 2012
Skills
Cable Networks, Cable Modems, HSD, Heavy Equipment, Laborers, Forklift Operation, Fiber Optic Cable, Cable Television, Asphalt Paving, Striping, General Contracting, Telephone Skills, High Speed Data, Tower Climbing, Construction Safety
Education
Madison Comprehensive High School 2004 — 2006
High School Diploma, General Knowledge, CADD
Madison Adult Career Center
Bossard Group January 2014 - Present
Bossard Americas March 2013 - January 2014
Time Warner Cable August 2011 - March 2013
Kroger October 2010 - August 2011
Active Electric January 2010 - September 2010
Bossard Americas August 2001 - September 2009
Skills
Microsoft Office, Customer Relations, Network Troubleshooting, Sales, Quote Preparation, Presentation Skills, Customer Retention, Shipping & Receiving, Cycle Counting
Education
Kaplan College-Dayton 2009 — 2010
Electrical Technician Certificate, Electrical Technician
Wayne High School 1994 — 1998
High School, Accounting and Business/Management
BlueCross BlueShield of South Carolina June 2015 - Present
Time Warner Cable April 2014 - May 2015
AMCOL Systems March 2013 - August 2013
Medsource Inc, November 2010 - March 2013
MEDSource Inc November 2010 - March 2013
Skills
Medical Coding, HIPAA, Invoicing, Medical Terminology, Microsoft Excel, ICD-9, CPT, Accounts Payable, Healthcare, Outlook, Data Entry, Microsoft Word, Microsoft Office, HCPCS, Customer Service, Medical Billing, Medicare, PowerPoint, Telephone Skills, Spreadsheets, 10 Key, Office Management, Medicaid, Appointment Scheduling, Insurance, Software Documentation, Filing
Education
Remington College-Columbia Campus 2009 — 2010
Associate's degree, Medical Insurance Specialist/Medical Biller
Verizon March 2013 - Present
Cox Communications November 2012 - February 2013
Time Warner Cable August 2012 - November 2012
Time Warner Cable December 2011 - August 2012
Verizon Wireless August 2011 - December 2011
Time Warner Cable January 2011 - August 2011
Time Warner Cable December 2009 - December 2010
WorleyParson Limited March 2006 - July 2007
Fisco Chemicals Nigeria Limited October 2003 - March 2006
Skills
CCNA, CCNP, Cisco Certified, DHCP, CCNP Certified, SNMP, Microsoft Certified..., LAN-WAN, MCSA, CMTS, C4, Routing, Netflow, JUNOS
Education
Fachhochschule Offenburg - Hochschule für Technik, Wirtschaft und Medien 2001 — 2003
University of Lagos 1994 — 1999
Bachelor of Science (B.Sc.)
Mac's Sports Bar -N- Grill February 2009 - Present
ABC Contracting Services, LLC January 2006 - December 2008
Time Warner Cable July 2005 - December 2005
Skills
ICD-9, CPT, HCPCS, Health Information..., Medical Terminology, HIPAA, Medisoft, Active Member of the..., Organizational..., Type 50 WPM, Customer Service, Data Entry, Microsoft Office, Medical Law & Ethics, Medical Billing, Medical Coding, Filing, Exellent Listening..., Outstanding..., Multitasking Skills, Phone Etiquette, JCAHO
Education
Allen School-Phoenix 2012 — 2013
Diploma, Medical Insurance Billing and Coding, 3.75 GPA
Miller-Motte College-Wilmington 2000 — 2000
Diploma, Professional Massage Therapy, 3.75 GPA
Apex Systems 2012 - 2012
American Micro Co January 2011 - September 2011
Centurylink Gardner Ks June 2010 - December 2010
Sprint Nextel January 2007 - July 2009
Infolink December 2005 - January 2007
Infolink December 2005 - January 2007
Time Warner Cable June 2005 - December 2005
Pegasus Communications September 2001 - October 2004
Pegasus Communications September 2001 - October 2004
Education
Cutting Edge Hairstyling Academy 2003 — 2004
Barber Licsence, Hair Styling
IBEW local 236 June 2015 - Present
General Electric (GE) September 2011 - February 2015
Time Warner Cable September 2009 - September 2011
Skills
Conduit, PLC Allen Bradley, GE Proficy, Electrical..., Motor Control, Variable Frequency..., Electricians, Hardware, Preventive Maintenance, Factory, Manufacturing, Automation, PLC, Maintenance, Continuous Improvement, Process Improvement, Troubleshooting
Education
Hudson Valley Community College 2006 — 2008
Associate's degree, Electrical Construction and Maintenance
Orange-Ulster BOCES-School of Practical Nursing 2005 — 2006
Certificate of completion, Electrical construction and maintenance
The Salon at The Domain July 2013 - July 2014
LegalZoom May 2012 - March 2013
Time Warner Cable October 2011 - April 2012
CORESTAFF Services September 2010 - October 2011
The Walt Disney Studios November 2008 - August 2010
Royal Staffing Services April 2004 - July 2008
Skills
•Leadership, •Innovative creative..., •Excellent Communicator, •Team Player, •Sound Judgment, •Adaptable and reliable, •Social Media, •Training and..., •Negotiation, Teamwork, Recruiting, Negotiation, Leadership, Adaptability, Training, Interviews, Internet Recruiting, Applicant Tracking..., Talent Acquisition, Human Resources, Sourcing, Onboarding, Screening, Resume Writing, Temporary Placement, Sales, Customer Satisfaction, Management, Employee Relations, Payroll, Customer Retention, Deferred Compensation, Employee Benefits, Time Management, College Recruiting, Job Fairs
Education
Avenue Five Institute 2011 — 2013
Cosm, Cosmetology
Accenture Digital November 2014 - September 2015
Pivotal Software, Inc. September 2013 - November 2014
CoreSite March 2013 - August 2013
Time Warner Cable June 2012 - February 2013
ManpowerGroup March 2011 - May 2012
Kenexa, an IBM Company March 2004 - April 2009
Robert Half International November 2000 - October 2001
Tech USA April 1998 - October 2000
TEKsystems January 1995 - April 1998
Skills
Talent Acquisition, Information Technology, Talent Management, Recruiting, Full-life Cycle..., Cloud Computing, Big Data, Management, Data Analysis, Hadoop[, CRM, Interviews, Leadership, Onboarding, Enterprise Software, Screening, Networking, Consulting, Screening Resumes, Internet Recruiting, Applicant Tracking..., Cold Calling, Microsoft Exchange, Taleo, Search, Personnel Management, College Recruiting, Benefits Negotiation, Corporate Recruiting, Program Management, Strategic Sourcing, Executive Search, RPO, Temporary Placement, Vendor Management, Employer Branding, Requirements Management, Technical Recruiting, Contract Recruitment, Staff Augmentation, Succession Planning, Employee Benefits, Data Center
Education
The Catholic University of America 1989 — 1993
Bachelor of Arts (BA), Political Science and Government
Katholieke Hogeschool Leuven 1992 — 1992
EEC European Economic Community
Malvern Prep 1983 — 1989
HS Diploma, 7th -12th
Younique Products March 2015 - Present
Time Warner Cable March 2007 - August 2010
Utiliquest June 2004 - March 2007
Skills
Strategic Planning, Social Media, Start-ups, VoIP, Marketing, Sales, Team Building, Event Planning, Microsoft Office
Education
High Point University 2005 — 2005
Early Childhood Development
Computer Insight
Associate’s Degree, Microsoft Software
Concorde School of Hair Design-Ocean Township
Cosmetology/Cosmetologist, General
Guilford Technical Community College
Early Childhood Education, Early Childhood Developement
Harvest Meat Company, Inc. April 2012 - Present
Crunch Fitness May 2010 - April 2012
DC Shoes, Inc., a subsidiary of Quiksilver, Inc May 2006 - June 2010
Time Warner Cable March 2005 - May 2006
EDS January 2003 - March 2005
The Chip Merchant January 1997 - January 2003
Skills
Active Directory, Computer Hardware, Inventory Management, Customer Service, Purchasing, Printers, Contract Management, SLA, Norton Ghost, VPN, Database Administration, Staff Development, Blackberry Enterprise..., SOX, Imaging, Telephone Skills, Troubleshooting, XP, Windows, Microsoft Office, Outlook, Documentation, Desktop Support, Vendor Relations, Customer Relations, Problem Solving, Windows Server 2003, Windows 7, Administration, Disaster Recovery, Servers, Operating Systems, Team Building, Word, System Administration, Team Leadership, VMware, Process Improvement, Cabling, Network Administration, Mentoring, SharePoint, Citrix
Education
Associated Technical College-San Diego 1995 — 1997
Computer Engineering
Southwestern College 1990 — 1991
n/a, Computer Science
Associated Technical College
Microcomputer Technology Diploma
PCOM School of Pharmacy August 2014 - Present
Time Warner Cable February 2003 - September 2012
Skills
Customer Service, Customer Retention, Leadership, Sales, Time Management, Customer Satisfaction, Written Communication, Training, Canvassing, Recruiting, DJ, Cold Calling, Community Pharmacy, Pharmaceutics, Pharmacology, Pharmaceuticals, Pharmaceutical Law, Patient Counseling, Biostatistics, Evidence-based Medicine
Education
Philadelphia College of Osteopathic Medicine- Georgia Campus 2014 — 2018
Doctor of Pharmacy (Pharm.D.)
University of Cincinnati 2013 — 2014
Pre-Pharmacy Studies
Ohio University 1998 — 2002
Bachelor of Science, Sport Industry
Rutherford B. Hayes High School 1994 — 1998
High School Diploma
Time Warner Cable August 2015 - Present
Time Warner Cable May 2013 - Present
Time Warner Cable June 2008 - Present
Time Warner Cable June 2008 - February 2014
Time Warner Cable June 2006 - June 2008
Time Warner Cable January 2006 - June 2008
Time Warner Cable July 2004 - December 2005
German Navy June 2000 - December 2002
German Navy January 1997 - June 2000
Skills
Customer Satisfaction, Problem Solving, Customer Service, Troubleshooting, Telecommunications, Process Improvement, Team Building, Customer Relations, Forecasting, Excel, Contract Management, Supervisory Skills, Software Installation, Coaching, Planning, Team Leadership, Program Management, Microsoft Office, Video, Electronics, Quality Assurance, Testing, Windows, Computer Hardware, Word, Operating Systems, Billing, Cabling, VoIP, Change Management, Microsoft Excel, Project Planning, Operations Management, Leadership, Budgets, Broadband, Call Centers, Telephony, Wireless, Management, Microsoft Word, Training, IP, Optical Fiber, Metro Ethernet, Fiber Optics, Project Management, DOCSIS, Computer Network..., Network Engineering
Education
Hochschule Bremerhaven 1997 — 2000
Master, Communication Electronics
Bremerhaven, Marine Fachschule 1996 — 1998
Telecommunication & Communication Electronics
Deutsche Fachschule
Master Craftsman, Communication and Telecommunications Electronics
Aerotek/Mergis Group/Spherion September 2007 - Present
Gilbarco Veeder Root 2012 - 2012
Time Warner Cable 2009 - 2010
Divers Alert Network August 2005 - December 2006
Washton Institute 1990 - 1992
Skills
Employee Relations, Performance Management, Human Resources, Onboarding, Benefits Administration, Succession Planning, Deferred Compensation, Employee Benefits, HR Policies, Applicant Tracking..., Recruiting, New Hire Orientations, FMLA, PeopleSoft, Training, Policy, Workers Compensation, Background Checks, College Recruiting, HRIS, Temporary Placement
Education
John Wesley College
BA, Management & Ethics
Goucher College 1980 — 1983
BA, Spanish
Universidad de Salamanca 1982 — 1982
Cultural Summer
Parkville Sr. High School 1975 — 1977
Ashford University
Time Warner Cable January 2014 - Present
Time Warner Cable January 2011 - December 2013
Wells Fargo May 2007 - January 2011
Delotte March 2007 - May 2007
Bank of America March 2002 - February 2007
EHC Technologies May 2000 - October 2001
Electronic Data Systems (EDS) May 1998 - May 2000
Health Care Info-Tech, Inc. January 1997 - April 1998
Louisiana State University January 1995 - January 1997
Skills
Business Objects, Data Mining, Oracle, SQL, Analytics, Microsoft SQL Server, Data Warehousing, Analysis, Business Analysis, Data Analysis, Access, Databases, Cognos, Crystal Reports, SDLC, SAS, Tableau, Statistics, Market Research, Business Intelligence, Data Modeling, Microsoft Excel, Banking, Visio
Education
Louisiana State University 1994 — 1997
Western Kentucky University 1992 — 1994
MS
Bangladesh Agricultural University 1984 — 1988
BS
Bangladesh Agricultural University 1980 — 1984
Mcore July 2014 - Present
Flexitallic August 2013 - June 2014
Synacor December 2011 - July 2013
Synacor September 2010 - December 2011
Time Warner Cable December 2007 - November 2008
Skills
Computer Hardware, Troubleshooting, Technical Writing, Operating Systems, Linux, DNS, Servers, Unix, Windows Server, Cisco Technologies, VMware, VPN, Data Center, Network Administration, Active Directory, TCP/IP, DHCP, Networking, VoIP, SAN, Technical Support, XP, System Administration, Firewalls, Windows, Red Hat Linux, Virtualization, Windows 7, Help Desk Support, OS X, Apache, Software Installation, Exchange 2010/2007/2003, Email Migration, Barracuda Spam Firewall, CentOS, Wireless
Education
Bryant and Stratton College-Southtowns
Cordell IT Consulting Services LLC April 2011 - Present
Concentrix October 2014 - June 2015
Time Warner Cable October 2012 - September 2013
Frontier Communications July 2011 - June 2012
Rochester Gas & Electric February 2011 - May 2011
Unisys January 2008 - November 2010
Dish Network November 2007 - January 2008
Saturn May 2007 - November 2007
Ford Motor Company April 2007 - May 2007
ConServe January 2007 - May 2007
Skills
Customer Service, Sales, Marketing, Human Resources, Human Rights, Supervisory Skills, Call Centers, Administration, Consulting, Financial Analysis, KPI Reports, Employee Training, Corporate Communications, Business Management, Technical Support, Active Directory, VMware, Windows Server, Servers, IT Service Management, Management, Networking, Training
Education
Edison Tech 2002 — 2004
High School, Honors/Regents High School/Secondary Diploma Program, 12
Army Academy R.O.C. 1998 — 1999
Certificate, Communications Technology/Technician, 4.00
Howard University 1998 — 1999
Liberal Arts and Sciences, General Studies and Humanities, 3.50
Monroe Community College 1998 — 1998
Associate’s Degree, Business, Management, Marketing, and Related Support Services, 3.50
Time Warner Cable June 2011 - Present
iEnergizer July 2009 - July 2011
Design Originals October 2006 - January 2009
Skills
Architectural Design, Design Research, Architectural Drawings, Residential Design, Construction Drawings, Rendering, AutoCAD, AutoCAD Architecture, Technical Support, Workforce Management, Sales, Customer Retention, Customer Service, Customer Satisfaction, Avaya, Interior Design, CAD, Photoshop
Education
Capitol City Trade and Technical School 2005 — 2006
Associate's Degree, Computer Aided Drafting
David Crockett High School
University Hospitals of Cleveland 2011 - Present
Dr. Kenneth Stern 2013 - 2013
Time Warner Cable February 2007 - September 2011
Skills
Outlook, Customer Satisfaction, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Dispatching, Medical Terminology, Administrative..., Telephone Skills, Supervisory Skills, Time Management, Healthcare, Hospitals, Leadership, Cashiering, Call Centers, Teamwork, Appointment Scheduling, Filing, Clerical Skills, Fax, Team Building, Critical Thinking, Multi-line Phone, Medical Records, Data Entry, Cpr Certified, Microsoft Office, Administrative..., CPR Certified
Education
Cleveland Institute of Dental-Medical Assistants-Cleveland 2005 — 2006
Medical Assistant, Medical/Clinical Assistant
Shaker Heights High School 1994 — 1998
General Diploma, General Education
Prime Properties July 2015 - Present
H&J Hospitality 2014 - October 2014
BeauVine Chophouse & Wine Bar @ the Hilton Garden Inn August 2012 - October 2014
Saratoga National Golf Course March 2010 - November 2010
Owasco Country Club March 2009 - December 2009
Time Warner News Group 2004 - 2007
Time Warner Cable 2002 - 2004
WTEN-TV 2001 - 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Food, Strategic Planning, Microsoft Word, PowerPoint, Negotiation, Team Building, Banquets, Hospitality, Event Management, Inventory Management, Customer Satisfaction, Food, Time Management, Restaurants, Operations Management
Education
New School of Radio and Television 2001 — 2002
Broadcast TV Production/Broadcast Journalism
Burnt Hills - Ballston Lake
Schenectady County Community College
Accounting and Business/Management
Isagenix International, LLC March 2014 - Present
Isagenix International 2014 - 2015
Isagenix International 2014 - 2015
Isagenix International 2014 - 2015
Isagenix International 2014 - 2015
Isagenix International 2014 - 2015
International Cruise and Excursions August 2012 - March 2014
Employment Research July 2011 - August 2012
Time Warner Cable August 2009 - July 2011
Time Warner Cable August 2009 - July 2011
Skills
Call Centers, Avaya, VoIP, Networking, Telecommunications, Troubleshooting, IP, Project Management, Technical Support, Management, IVR, Training, Contact Centers, Servers, Analysis, SIP, Telephony, HTML, JavaScript, Microsoft Office, Microsoft Publisher, Published Author, Labor Relations, Legal Research, Legal Writing, Contract Negotiation, Change Management, Team Leadership, Editing, MPLS, Leadership, Vendor Management, Software Documentation, Mobile Devices, Visio, Employee Training, Negotiation, Cisco Technologies, Avaya Technologies, Print Shop Software, Verint, Union Negotiations, Mentoring, Training & Development, Scriptwriter, Call Copy
Education
National American University-Denver 2001 — 2013
National American University, Business Administration and Management, General, 3.86
National American University 1989 — 2001
B.S, Telecommunications and Business Administration
Time Warner Cable May 2015 - Present
FRISVET, LLC April 2014 - Present
Deposito Veterinario del Norte, SA de CV January 2000 - Present
Universidad TecMilenio January 2003 - April 2005
Skills
Veterinary, Sales Management, Marketing Management, Fluent English, Spanish, Pharmaceuticals, Biotechnology, Team Leadership, Dogs, Horses, Promotions, Animal Health, Animal Nutrition, Vaccines, biology, MBA, Pets, Inventory Management, Science, Marketing Strategy, Online Marketing, English, Team Building
Education
Universidad TecMilenio 2005 — 2007
MBA, Mkt, Business administration, marketing
Centro de Estudios Universitarios Monterrey 1999 — 2002
DVM, Veterinary
Universidad Autónoma de Nuevo León 1995 — 1999
Medicine
Instituto Tecnológico y de Estudios Superiores de Monterrey 1992 — 1994
High School, Math and Science
Apple May 2014 - Present
ACD Direct Inc November 2010 - Present
Hunter Hollis August 2013 - April 2014
Kelly Services at American Greetings October 2012 - December 2012
Time Warner Cable October 2011 - October 2012
National Enterprise Systems August 2011 - October 2011
Convergys July 2009 - December 2010
TeleTech August 2009 - November 2010
The Revenue Group June 2006 - January 2007
The Home Depot March 2005 - June 2006
Skills
BPO, Call Center, Workforce Management, Outsourcing, Contact Centers, Service Delivery, Customer Satisfaction, Inbound Marketing, Customer Service, Customer Experience, IEX, Performance Management, Avaya, Team Management, Vendor Management, Call Center Development, Process Improvement, COPC, Operations Management, Technical Support, Call Centers
Education
ITT Technical Institute-Warrensville Heights 2009 — 2010
Tuskegee University 1991 — 1992
English Language and Literature, General
Cleveland Heights High School 1987 — 1991
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
IT consultant Self Employed 2012 - Present
Time Warner Cable 2004 - 2009
Skills
Troubleshooting, TCP/IP, Routers, VPN, Windows 7, VoIP, Microsoft Excel, Active Directory, Ubuntu, Windows Server, Network Administration, Technical Support, Switches, WAN, Cisco IOS, DHCP, pfSense, LAN-WAN, Customer Satisfaction, Red Hat Linux, Linux Firewalls, Linux KVM, Linux System..., Apache 2, SNMP, Cacti, Hobbit, Zimbra, Unifi, Asterisk, ubiquiti, Airos, Volunteering, FreePBX, SIP, IAX, dns, Dhcpd, Zabbix, Virtualization, Linux, WiFi, Nagios, CentOS, OpenVPN, IPSec, OwnCloud, Amazon EC2, DNS
Education
Central Maine Community College 2011 — 2015
Associate's degree, Computer Science
Northeast Technical Institute 2002 — 2002
Computer Technology/Computer Systems Technology
Supersteam 2009 - Present
Time Warner Cable 2004 - 2009
Skills
Strategic Planning, Real Estate, Customer Service, Account Management, Direct Sales, Team Building, Sales Management, Team Leadership, Marketing Strategy, New Business Development, Microsoft Word, PowerPoint, Direct Marketing, B2B, Social Media Marketing, Microsoft Office, Project Management, Selling, Marketing, Leadership
Education
University of Nebraska-Lincoln
College of Hair Design
Lincoln East
Swope Health Services September 2013 - Present
Dell Inc. / Ascension Health Information Services 2010 - August 2013
Time Warner Cable April 2008 - December 2009
Time Warner Cable 2000 - 2008
Pleasant Valley Mannor Care Center 1998 - 2000
Education
B.S., Mechanical Engineering
Park University
Information and Computer Science
United States Postal Service 2015 - May 2015
Time Warner Cable 2014 - October 2014
Skills
Microsoft Office, PowerPoint, Customer Service, Public Speaking, Microsoft Word
Education
Regency Beauty Institute-Akron
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
The University of Akron
Associate of Arts (A.A.), General Studies
Time Warner Cable May 2015 - Present
Time Warner Cable July 2008 - May 2015
Time Warner Cable December 2006 - July 2008
TREE OF LIFE (Division of Royal Wessanen) June 2006 - December 2006
Parts Alternative, LLC January 2002 - June 2006
Hilton Head Transmission Center September 2000 - December 2001
Nika, Ltd. October 1997 - September 2000
Skills
Access, Hyperion Enterprise, Process Improvement, PeopleSoft, Billing Systems, General Ledger, Financial Reporting, Telecommunications, Accounting, Call Center, Essbase, Variance Analysis, Forecasting, Budgets, Financial Analysis, Account Reconciliation, Accruals, Analysis, Call Centers, Cross-functional Team..., Invoicing, Sarbanes-Oxley Act, Accounts Payable
Education
The University of Texas at Arlington - College of Business 2003 — 2006
Masters, Professional Accounting
Odessa National Academy of Food Technologies 1992 — 1997
Master's degree, Industrial Engineering, 3.5
McKesson 2012 - Present
Fossil Group, Inc. 2010 - 2012
Time Warner Cable September 2006 - 2010
Skills
Variance Analysis, Account Reconciliation, Fixed Assets, PeopleSoft, Forecasting, Financial Reporting, General Ledger, Process Improvement, Accounts Receivable, Budgets, Microsoft Office, Financial Analysis, Access, Sarbanes-Oxley Act, Accounting, Accounts Payable, Accruals, Auditing, Bank Reconciliation, Essbase, Financial Accounting, Financial Statements, Hyperion, Hyperion Enterprise, Invoicing, Journal Entries, Microsoft Excel, Management, GAAP, Team Leadership, Leadership, Internal Controls, Sales, PowerPoint, Outlook, US GAAP
Education
Dhaka University of Engineering and Technology
MBA, Accounting
Southeastern Oklahoma State University
Bachelor of Science (B.S.), Accounting and Computer Science
Time Warner Cable September 2013 - Present
Tower Advertising Group 2012 - May 2013
University of Utah Hospital 1997 - 2012
Full Service Web Design 2010 - 2011
Skills
Adobe Creative Suite, CSS, HTML, Dreamweaver, Mac OS X, Mac, Adobe Acrobat, Web Design, Flash, Photoshop, Illustrator, Graphic Design, Digital Imaging, User Interface Design, HTML 5, Creative Direction
Education
Eagle Gate College-Salt Lake City 2011 — 2012
AS, Web Design and Animation
Eaglegate College 2008 — 2011
Associate of Science (AS), Graphic Design
FJC Security Services, Inc. April 2009 - March 2012
180 Connect March 2006 - December 2007
Time Warner Cable October 1997 - December 2001
Skills
Corporate Security, Security Operations, Physical Security, Security Training, Security Management, Executive Protection, Surveillance, Personal Security, Private Investigations, Access Control, CCTV, Firearms, Personal Protection, Close Protection, Workplace Violence
Education
Micropower Career Institute 2009 — 2010
Certification, Network Specialist with Unix
Career Institute of Health and Technology 2007 — 2008
Certification, Electrician
Technicial Career Institute 1994 — 1996
Associate of Science (AS), Electrical and Electronics Engineering
Time Warner Cable September 2014 - Present
Blue Care Network May 2011 - August 2014
T-Mobile February 2010 - April 2011
HCL Technologies July 2007 - June 2008
Skills
Business Intelligence, Data Warehousing, Databases, SDLC, SQL, PL/SQL, ETL, Manual Testing, Test Strategy, Test Planning, Test Cases, Informatica, Datastage, Oracle, Teradata Data Warehouse, DB2, Microsoft SQL Server, Toad, SQL Server Management..., Oracle SQL Developer, Quality Center, IBM Rational Clear Quest, IBM Tivoli, IBM Rational Functional..., Unix, SoapUI, SSRS, Business Objects, MicroStrategy Reporting, Healthcare Information..., HP Quality Center
Education
New York Institute of Technology 2009 — 2010
Master's Degree, Computer Software Engineering, 3.74
Easwari Engineering College 2003 — 2007
Bachelor's Degree, Electrical, Electronics and Communications Engineering, 3.2
VWR Education July 2008 - February 2012
LocalNet February 2005 - August 2008
Time Warner Cable February 2007 - March 2008
Skills
Technical Support, Microsoft Office, Customer Service, Troubleshooting, Microsoft Excel, Windows
Education
Ижевский Государственный Технический Университет (ИжГТУ) / Izhevsk State Technical University (ISTU)
Software Development
Time Warner Cable 2011 - 2011
US Navy June 2006 - April 2010
Education
Northland Career Center 2004 — 2006
Certificate, Electronics
Time Warner Cable December 2008 - Present
Skills
VoIP, Cisco Technologies, Routers, Microsoft Visio, Windows XP, Windows 7, Soldering, Troubleshooting, Visio, XP, IP, Wireless Networking, Wireless, Network Engineering, Software Installation, WAN, LAN-WAN, Hardware
Education
ITT Technical Institute-Columbia 2010 — 2012
Associate Degree, Computer Networking Systems
Midlands Technical College 2006 — 2008
Associate Degree, Electronics Engineering Technology
University of South Carolina-Columbia 2000 — 2005
Bachelor of Science, Economics
Time Warner Cable June 2012 - Present
Texas Instruments July 2009 - May 2010
Apple October 2008 - May 2009
Skills
Probing, Technical Support, Assemblies, Workshop Facilitation
Education
MediaTech Institute-Irving 2012 — 2013
Trade, Sound Engineering
South Grand Prairie High School 2000 — 2004
H.S. Diploma, All subjects
BAE Systems October 2012 - Present
BAE Systems October 2012 - Present
BAE Systems Information Technology November 2008 - October 2012
Time Warner Cable April 2007 - November 2008
Skills
Troubleshooting, Security+, Active Directory, Switches, DoD, Computer Forensics, Security Clearance, Windows Server, Computer Security, Network Security, Information Assurance, ArcSight, Snort, NetWitness, Security Incident..., Network Monitoring Tools, Information Security, System Administration, Integration, Program Management, Vulnerability Assessment
Education
ITT Technical Institute-Dunmore 2006 — 2008
Associate of Specialized Technology (A.S.T.), Information Technology: Computer Network Systems
Broome Community College 2012 — 2014
Time Warner Cable September 2014 - Present
Skills
Customer Service
Education
American University College of Technology
Associate's Degree
Madawaska H. S.
Shatter I.T. August 2005 - August 2009
ACLU March 2001 - September 2005
AOL October 2003 - May 2004
Time Warner Cable March 2001 - December 2003
Delta Sonic April 2000 - March 2001
Skills
Customer Service, Microsoft Word, Microsoft Excel, Hospitals, Research, Microsoft Office, Clinical Research, Healthcare Management, Strategic Planning, PowerPoint, Nursing, Healthcare, Linux, Teaching, Management, Servers, Windows, VPN
Education
American College of Acupuncture and Oriental Medicine 2009 — 2012
Master's degree, Traditional Chinese Medicine and Chinese Herbology
International Institute for Chinese Medicine 2003 — 2003
Traditional Chinese Medicine and Chinese Herbology
Southwest Acupuncture College-Albuquerque 2003 — 2003
Master's degree
Erie Community College 1994 — 1997
Associate of Arts and Sciences (AAS), Telecommunucations & Computer Repair
AT&T February 2014 - Present
Staples December 2012 - February 2014
Time Warner Cable March 2008 - July 2009
Skills
Technical Support, Troubleshooting, Software Installation, Computer Hardware, Windows XP, Windows 7, Wireless Networking, Cabling, Laptops, Printers, Computer Repair, A+ Certified, Hardware, Help Desk Support, Routers, LAN-WAN, Network Security, Customer Service, Networking, Network Administration, Microsoft Office
Education
ITT Technical Institute-Tarentum 2012 — 2014
Time Warner Cable 2012 - 2013
Dollar Tree Stores April 2011 - July 2012
T.J. Maxx October 2010 - March 2011
Duane Reade April 2009 - July 2010
Skills
Cash-handling, Communication, Sales, 10 Key Touch, Microsoft Office, Google Search, Problem Solving, Microsoft Excel, PowerPoint, Diversity, Energetic team player, Data Entry, Interpersonal..., Motivated self-starter, Organization, Multi Tasking, Flexible to Change, Prioritize Workload
Education
Goodwill Career Development Center 2013 — 2013
Banking, Call Center and Customer Service
New York Medical Career Training Center 2009 — 2010
CNA, Practical Nursing, Vocational Nursing and Nursing Assistants
Sunrise Medical Group January 2015 - March 2015
The Red Dragon School of Martial Arts March 2011 - December 2012
Time Warner Cable April 2010 - April 2010
Regal Entertainment Group May 2007 - February 2010
Erie Community College January 2006 - August 2006
Skills
Microsoft Office, Customer Service, Public Speaking, EHR/EMR, Event Planning, Medical Terminology, Social Media, Marketing, Microsoft Word, Medical Billing, Medical Coding
Education
Bryant & Stratton College - Southtowns 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Medical Administrative Assistant, 3.8
SUNY Polytechnic Institute 2006 — 2009
None, Telecommunications
Erie Community College 2004 — 2006
A.A.S., Telecommunications, 3.0
Continental Message Solution December 2014 - Present
Hollywood Casino September 2014 - November 2014
AT&T U-Verse (Ohio Bell Telephone Company) February 2014 - June 2014
Teleperformance, USA October 2013 - January 2014
Red Lobster February 2013 - October 2013
Pizza Pan October 2012 - January 2013
DuneCraft LLC September 2011 - October 2011
PlusOne Communications January 2011 - October 2011
Patch.com July 2010 - August 2010
Time Warner Cable November 2009 - July 2010
Skills
Microsoft Excel, Microsoft Office, Leadership, Management, Training, Process Improvement, PowerPoint, Recruiting, Outlook, Microsoft Word, Research, Sales
Education
Hamrick School 2011 — 2012
600-hour CDL, Truck and Bus Driver/Commercial Vehicle Operator
Northwestern High School 1994 — 1997
High School Diploma, Data and Phone Network Technology
Time Warner Cable September 2013 - Present
Time Warner Cable Payment Services July 2012 - August 2013
Time Warner Cable June 2008 - July 2012
Time Warner Cable August 2006 - June 2008
Vonage February 2005 - May 2006
Allied Medical and Technical Institute March 2003 - May 2006
Deutsche Bank September 1985 - July 2000
Skills
Project Management, Microsoft Office, Adobe Acrobat, Dreamweaver, Variance Analysis, Data Entry, Customer Service, Customer Retention, IT Service Management, Networking, Troubleshooting, Call Centers, Leadership, Training, Databases, Technical Support, Software Installation, Sales, Invoicing, Access, Teamwork, Software Documentation, Customer Satisfaction, Customer Experience, Time Management, Process Improvement, Information Technology, Outlook, Team Leadership, Analysis, Lotus Notes, Forecasting, Windows 7, Account Reconciliation, Customer Support, SharePoint, Telephony, PeopleSoft, Quality Assurance, Workforce Management, Business Analysis, Management, Inventory Management, Process Scheduler, Administration, Business, System Administration, Salesforce.com, Windows, CRM
Education
PC Tech Learning Center 2003 — 2003
Certification, Computer Technical Support
Centenary College 1984 — 1985
Fashion Merchandising
Time Warner Cable January 2013 - Present
Teleperformance June 2010 - January 2013
Quiznos June 2008 - June 2010
Skills
Troubleshooting, Information Technology, Technical Support, Help Desk Support, Software Installation, Computer Hardware..., Wireless Networking, Network Installation, Wiring, Microsoft Office, ICOMS, Internetworking, Customer Service, Customer Support, Computer Repair
Education
Knox County Career Center 2007 — 2009
Certificate of Completion, Information Technology
East Knox High School 2005 — 2009
High School Diploma, n/a
Time Warner Cable February 2011 - February 2013
Time Warner Cable 2011 - 2013
Skills
Customer Service, Customer Retention, Customer Support, Retail, Sales, Telephone Skills, Solid computer skills
Education
Ohio Valley College of Technology 2005 — 2005
One Semester, Medical/Clinical Assistant
East Liverpool High School 2001 — 2005
Diploma
AT&T October 2013 - Present
Time Warner Cable 2010 - 2012
JPMorgan Chase March 2007 - July 2010
Skills
Fiber Optics, Telephony, UTP, Fusion Splicing, Testing, Troubleshooting, FTTx, OSP, NEC, ANSI, TIA, Wire Bonding, Grounding, TDR, OTDR, VoIP, Cable Modems, OSHA, Signal Processing, Home Theater, CCTV, IP CCTV, Alarm Systems, Surveillance, Satellite TV, Broadband, Fiber Optic Networks, Structured Cabling, Copper Cabling, Cabling, Gigabit Ethernet, Ethernet, FOA Certified, Ladder Handling and..., Gaffer, Pole Climbing with Gaffs
Education
RWM Fiber Optics 2013 — 2013
Telecommunications Techinician, Telecommunications Technology/Technician
Leuzinger High School 2002 — 2006
Diploma
Gleason Works April 2011 - Present
Isaac Heating and Cooling June 2010 - March 2011
Harris Communications / Yoh January 2009 - January 2010
Harris Communications / Yoh September 2008 - July 2009
Time Warner Cable June 2008 - September 2008
Delphi January 1997 - September 2007
United States Air Force April 1991 - December 1999
Skills
Electronics, Testing, Automation, Management
Education
Center for Community Education 2010 — 2010
Stationary Engineering Class
Monroe 2-Orleans BOCES Center for Workforce Development 2009 — 2010
HVAC Trade School, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician, HVAC Universal License
Community College of the Air Force 1991 — 1999
Electronic Systems Technology
Time Warner Cable July 2014 - Present
Ross County Recorder's Office June 2014 - July 2014
Education
The Ohio State University 2014 — 2016
Bachelor of Arts (B.A.), Political Science and Government
Ohio University-Chillicothe Campus 2012 — 2014
Bachelor of Arts (B.A.), Political Science and Government