Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Salaries. You can even request information on how much does Time Warner Cable pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable directly from the past employees.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Time Warner Cable February 2008 - July 2015
USAF February 2005 - August 2010
Texstar Enterprises September 2006 - February 2008
USAF August 1998 - February 2005
Skills
Telecommunications, Troubleshooting, Fiber Optics, Analysis, Optical Fiber, Training, Management, Wireless, Testing, Networking, Ethernet, Quality Assurance, Project Management, Program Management, VoIP, IP, Broadband, Team Leadership, Customer Service, Telephony, Network Design, Vendor Management, Project Planning, Process Improvement
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
ITT Technicial Institute 2009 — 2011
Bachelors, Project Management
Community College of the Air Force 2000 — 2004
Associates, Electronics
Aaron's, Inc September 2015 - Present
Bank of America April 2015 - September 2015
Time Warner Cable July 2013 - September 2014
Time Warner Cable April 2012 - July 2013
Time Warner Cable July 2011 - April 2012
Time Warner Cable August 2010 - July 2011
Time Warner Cable December 2009 - August 2010
Comcast Cable July 2007 - November 2009
Sitel February 2004 - July 2007
Skills
Telecommunications, VoIP, Call Centers, IP, Wireless, Customer Retention, Telephony, Customer Experience, Team Building, Microsoft Office, Account Management, Managed Services, Direct Sales, MPLS, Solution Selling, Mobile Devices, Product Management, Sales Management, Sales Operations, Leadership, Vendor Management, Broadband, Process Improvement, Sales, Customer Satisfaction, Salesforce.com, Troubleshooting, Team Leadership, CRM, Training
Education
University of Phoenix 2014 — 2015
Master's Degree, Business Administration and Management, General, 4.0
University of Phoenix 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
Time Warner Cable Business Class March 2014 - Present
Time Warner Cable December 2012 - March 2014
Time Warner Cable May 2012 - December 2012
Sears Holdings Corporation October 2010 - May 2012
Sears Holdings Corporation March 2010 - October 2010
Luxottica Retail- Sunglass Hut August 2005 - March 2010
Skills
Merchandising, Visual Merchandising, Retail, Loss Prevention, Store Management, Real Time Monitoring, eWFM, Workforce Management, Customer Service, Customer Retention, escalations Tier ll, RTA, Microsoft Office 2007, Analytical Skills, Coaching, Time Management, Human Resources, Microsoft Office, Call Centers, Customer Satisfaction, Leadership, Management, Sales, Team Building, Customer Experience
Education
University of Phoenix 2009 — 2013
Associates- In Process, Business Administration and Management, General
Gonzalo Garza High School
H.S. Diploma
University of Phoenix at Austin
Business, Progress
Memorial Sloan Kettering Cancer Center June 2015 - Present
Time Warner Cable January 2015 - June 2015
Bloomingdale's December 2014 - January 2015
Bank of America September 2008 - July 2014
LIDS Sports Group March 2006 - September 2007
Skills
Bilingual, Microsoft Excel, Microsoft Word, Sales, Management, Banking, Finance, Sales Process, Customer Satisfaction, Risk Management, Customer Service, Data Entry, Recruiting, Call Centers, Credit, Leadership, Loans, Relationship Management, Retail Banking, Credit Cards, Cross Selling, Deposits, Refinance, Teamwork
Education
University of Phoenix 2014 — 2018
Bachelor's Degree, Business Management, Freshman
Landmark High School 1996 — 1999
Time Warner Cable February 2006 - April 2015
U.S. Army Regular July 2002 - May 2005
Skills
Communication, Teamwork, Adaptation, Analytical Skills, Budgets, Customer Service, Business, Leadership, Microsoft Excel, Time Management, Invoicing, Finance, Analysis, Payroll, Accounting, Access, Financial Reporting, Internal Audit, Variance Analysis, Forecasting, QuickBooks, Financial Analysis, Software Documentation, Account Reconciliation, Sarbanes-Oxley Act, Financial Accounting, Management, Accounts Payable, General Ledger, Accounts Receivable
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (BASc), Accounting
University of Phoenix completed 2011 2008 — 2011
Associates degree, Accounting
Miami East High School 2000 — 2002
Diploma
Northside Pharmacy 2012 - 2013
Time Warner Cable August 2008 - April 2012
Skills
Strategic Planning, Organizational..., Organizational..., Organizational..., Project Planning, Leadership, Team Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Writing, Proofreading, Listening to customers, Keen Listener, Research, Typing
Education
University of Phoenix 2010 — 2012
Zane State College 2006 — 2008
A.A.B., Business Management, Human Resource Management
Randstad USA May 2013 - July 2013
APEX SYSTEMS March 2013 - April 2013
International Software Techniques (IST) July 2012 - August 2012
CBRE January 2009 - May 2011
Time Warner Cable November 2007 - May 2011
Wells Fargo (Wachovia) August 2007 - October 2008
Wells Fargo Securities (Wachovia Securities) January 2006 - August 2007
Wells Fargo Securities (Wachovia Securities) October 2004 - January 2006
SunTrust Bank March 2004 - October 2004
SunTrust Bank September 2002 - March 2004
Skills
Oracle, Beta, Rumba, Casper, Scanners, Einstein, Citrix Metaframe, PeopleSoft, Embossing, 10 Key, IT Strategy, Software Lifecycle, COBOL, Peers, CICS, Energy Star, MS Project, MS Office 365, MS SharePoint, MS Visio, MS InfoPath, MS Dynamics, Cisco, iSeries, MS SQL, MS Access, Teradata, Windows Application, Client Server and..., Java Programming, IBM Microfiche and film, HP Mail sorter, BancTec Check sorter, Document scanners, Postage Machine, MS Excel Pivot Tables, MS Excel, Agile Methodologies, Waterfall, MS Excel VLookups, Strategic Planning, Compass, MS Lync, Lotus Domino..., AS400 system, SAP, Accruals, Accounts Payable, Derivatives, General Ledger
Education
University of Phoenix 2013 — 2014
Master's degree, Information Technology, 3.3
University of Phoenix 2007 — 2011
BS, Criminal Justice Administration
University of Phoenix Online 2005 — 2007
AAS, Information Systems
John Marshall 1983 — 1987
Advanced Diploma, Academic
United Healthcare July 2013 - Present
UnitedHealth Group July 2013 - Present
Time Warner Cable December 1994 - April 2013
Time Warner Cable Business Class December 1994 - April 2013
Skills
Telecommunications, Cross-functional Team..., VoIP, Sales Process, Account Management, Access, Project Management, B2B, Broadband, Customer Retention, Call Centers, Customer Satisfaction, Co-location, Customer Service, Direct Sales, MPLS, Managed Services, Management, Order Management, Networking, Sales, Sales Management, Sales Operations, Solution Selling, Salesforce.com, Strategic Partnerships, Team Building, Team Leadership, Telephony, Troubleshooting, Unified Communications, Vendor Management, Wireless
Education
University of Phoenix 2006 — 2011
Associate's degree, Business
Time Warner Cable March 2014 - Present
Time Warner Cable March 2014 - September 2014
Atento December 2012 - October 2013
Xerox April 2009 - November 2012
Skills
•Knowledge of all OS..., •Typing Speed with..., •Multiple screen..., •Experience with..., •Sensitivity training,..., Customer Service..., Customer Relations, Technical Support, Telecommunications, Customer Retention, Banking, IT Security Best...
Education
University of Phoenix 2009 — 2014
Associate's degree, Criminal Justice and Corrections
Breckenridge H.S.
Ultra Electronics Advanced Tactical Systems 2012 - Present
Dell 2011 - 2012
Bienestar Inc. 2007 - 2009
Logical Information Machines 2007 - 2007
Ultra Electronics, Advanced Tactical Systems 2004 - 2007
Time Warner Cable 2002 - 2004
United States Marine Corps 1997 - 2002
Skills
Systems Engineering, DoD, Security Clearance, Information Assurance, Testing, Hardware, Integration, Linux, TCP/IP, Troubleshooting, VMware, Operating Systems, Network Security, Military Operations, Computer Security, VMware ESX, Windows, Aerospace, Configuration Management, Engineering, Avionics, RF, Technical Documentation, Active Directory, Cisco Technologies, Network Administration, System Administration, DBMS, Air Defense, Software Implementation, Technical Support, Instructor-led Training, Technical Training, System Deployment, Software Integrations, Security Plus, Active DoD Top Secret..., Healthcare Information..., Information Technology, Information Security, Information Systems, Project Management, Operations Management, Quality Assurance, Management, Overseas Experience, Government Contracting, Defense Contracting, Marine Corps, Military Experience
Education
CompTIA 2012 — 2012
Certificate, Network Security: Security +
University of Phoenix 2003 — 2006
Bachelor of Science (B.S.), Information Technology, 3.78
Vubiquity May 2014 - Present
Time Warner Cable December 2009 - February 2014
Time Warner Cable November 2007 - December 2009
Time Warner Cable August 2005 - October 2007
US Army July 2001 - July 2005
Skills
Information Technology, Customer Service, Leadership, Management, Hardware, Troubleshooting, Networking, Software Documentation, Network Administration, Software Installation, Wireless Networking, Routers, DHCP, Cisco Technologies, Routing
Education
Brand College 2013 — 2014
CCNA, Cisco Network Engineering
University of Phoenix 2010 — 2014
Bachelor's degree, Marketing
ITT Technical Institute 2005 — 2007
Associate's degree, Computer Networking Systems
Korcett January 2013 - January 2014
Korcett Holdings, Inc. November 2012 - January 2013
Korcett June 2012 - January 2013
Discount Electronics April 2011 - May 2012
Time Warner Cable September 2006 - February 2010
Skills
Network Design, Network Administration, Switches, CCNA, Team Management, Servers, Active Directory, Windows Server, System Administration, Data Center, Team Leadership, Network Engineering, Networking, DHCP, Software Installation, Wireless, Technical Support, VoIP, VPN, Firewalls, Routers, Troubleshooting, DNS, TCP/IP, Network Security, Cisco Technologies, Linux, Computer Hardware
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Bachelor of Science in Information Technology/Information Systems, GPA 3.3
Crockett High School 1995 — 1999
High School Diploma
Time Warner Cable July 2008 - Present
Education
University of Phoenix-Southern California Campus 2005 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Bersin by Deloitte October 2014 - Present
Bersin by Deloitte March 2012 - Present
Sutherland Global Services June 2011 - February 2012
Time Warner Cable Business Class January 2006 - June 2011
Time Warner Cable September 2004 - June 2006
Bausch & Lomb September 2001 - September 2004
Hickey Freeman January 2000 - January 2001
Rueby Corporation January 1997 - January 2000
Hartmarx January 1996 - January 1997
Anesi, Ozmon, Rodin, Novak & Kohen, Ltd. January 1991 - January 1995
Skills
Salesforce.com, Technical Support, Account Management, Administrative..., Team Building, Customer Service, Sales Operations, Sales, Troubleshooting, Customer Satisfaction, Leadership, Direct Sales, Telecommunications, Outlook, Training, Lead Generation, New Business Development, Selling, Business Development, Team Leadership, Microsoft Excel, Customer Retention, Solution Selling, Coaching, Employee Training, Management, Vendor Management, Human Resources, Process Improvement, Performance Management, Cross-functional Team..., Customer Experience, Management Consulting, Strategy, SaaS, Leadership Development, Strategic Partnerships, B2B, CRM, Sales Management, Cold Calling, Sales Process
Education
University of Phoenix 1999 — 2004
Associate's degree Business Marketing, Marketing/Marketing Management, General
Robert Morris University - Illinois 1989 — 1991
Associates, Business Management
Homes Media Solutions (Homes.com Division of Dominion Enterprises) May 2015 - Present
Time Warner Cable November 2014 - May 2015
Time Warner Cable May 2014 - November 2014
US Navy July 2003 - July 2007
Skills
Team Leadership, Customer Service, Leadership, Sales, Training, Team Building, Management, Customer Satisfaction, Military, Military Operations, Networking, Account Management, Business Development, Cold Calling, Customer Retention, Marketing
Education
University of Phoenix 2011 — 2013
Marketing
University of Phoenix 2011 — 2013
Bachelor of Applied Science (B.A.Sc.) business, Business, Management, Marketing, and Related Support Services
BeneTrac May 2014 - Present
Astonville January 2012 - April 2014
Time Warner Cable December 2010 - January 2012
U. S. Navy November 1989 - October 2009
Skills
Network Administration, Servers, Switches, Technical Support, Customer Service, Real Estate, Leadership, Team Building, Process Improvement, Microsoft Office, Project Management, Budgets, Strategic Planning, DoD, Analysis, Management, Public Speaking, Training, Negotiation, Program Management, Military, Networking, Microsoft Word
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.)
Time Warner Cable 2006 - Present
El Paso County Sheriff's Office August 2008 - November 2010
U.S. Army July 2002 - July 2006
Skills
Telecommunications, Wireless, Troubleshooting, Process Improvement, Project Management, Team Building
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
AMLI Residential September 2014 - Present
Intuit September 2010 - July 2014
Time Warner Cable September 2007 - August 2010
AT&T May 1998 - August 2007
Skills
QuickBooks, Microsoft Office, Accounting, Payroll, Account Reconciliation, Software Documentation, CPA, Call Centers, Management, Coaching, Training, Technical Support, Troubleshooting, Leadership, Quality Assurance, Budgets, Microsoft Excel, Financial Statements
Education
University of Phoenix 2007 — 2008
Master of Business Administration (M.B.A.), Accounting
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Accounting
Time Warner Cable March 2012 - Present
Insight Communications March 2007 - March 2012
Time Warner August 2006 - July 2010
Insight Communications 2007 - 2008
Adelphia August 2001 - July 2006
Adelphia Communications February 2000 - August 2001
Skills
Perl, PostgreSQL, Java, Cisco IOS, HTML, MySQL, Troubleshooting, Security
Education
University of Phoenix 2009 — 2012
BSIT/ISS, Information Systems Security
University of Pittsburgh 2006 — 2008
Computer Science
University of Pittsburgh 2005 — 2005
Perl Programming
Myrtle Tabernacle Adademy 1982 — 1985
Time Warner Cable
Skills
Microsoft Office, Team Building, Customer Service, Social Networking, Marketing, Small Business, Social Media, Public Speaking, Entrepreneurship, Online Marketing, Marketing Strategy, Social Media Marketing, Online Advertising
Education
University of Phoenix 2009 — 2011
Bachelor of Science in Business, Human Resources Management and Services, 3.20
Innovation Associates October 2008 - Present
Time Warner Cable May 2006 - October 2009
Skills
Computer Hardware, Troubleshooting, Microsoft SQL Server, Software Documentation, Technical Support, Windows Server, System Administration, Disaster Recovery, Active Directory, Servers, VoIP, DNS, PBX Administration, Testing, Visual Basic, VB.NET, Technical Documentation, Windows, Integration, XP, SQL, MS Project, Visual Studio, Visio, Windows XP
Education
University of Phoenix 2004 — 2006
Bachelor's degree, Information Technology
AT&T September 2012 - Present
Provide Commerce January 2012 - October 2012
AP Technology February 2012 - March 2012
Time Warner Cable July 2005 - December 2010
Sharp HealthCare July 2003 - July 2005
Quality Built January 2001 - January 2002
Skills
Process Development, Customer Relations, Technical Training, Customer Satisfaction, Windows, Problem Solving, Team Leadership, Troubleshooting, Microsoft Office, Call Center, Computer Hardware, Analysis, Customer Service, Planning, XP, Documentation, Remedy, Software Installation, Access, Operating Systems, Visio, Desktop Support, Routers, Telecommunications, Escalation, TCP/IP, Billing, Active Directory, Printers, VPN, Cabling, BMC Remedy, Technical Support, Telephony, Call Centers, LAN-WAN, Networking, Software Documentation, WAN, Windows XP, VoIP, Training, Leadership, Process Improvement, Wireless, Team Building, Vendor Management, IP, Help Desk Support, Management
Education
University of Phoenix 2003 — 2005
B.A, Information Technology
Kelsey Jenny College 1999 — 2001
A.A, Applied Science
Time Warner Cable December 2014 - Present
Time Warner Cable July 2008 - December 2014
Skills
Call Centers, Telecommunications, VoIP, Broadband, Telephony, Wireless, Customer Experience, IP, MPLS, Managed Services, Ethernet, Direct Sales, Avaya, Networking, T1, Customer Service, Team Building, Training
Education
University of Phoenix-Southern California Campus 2005 — 2009
Bachelor of Science (BS), Business Management
Cerner Corporation August 2015 - Present
Cerner Corporation February 2013 - Present
Cerner Corporation October 2011 - January 2013
MetLife July 2007 - September 2011
T-Squared 2008 - 2011
Aerotek Staffing Service March 2006 - July 2007
Time Warner Cable December 2005 - February 2006
T-Mobile Wireless July 2003 - November 2005
Skills
Project Management, Requirements Gathering, Customer Service, Microsoft Office, Insurance, Software Documentation, Troubleshooting, SDLC, Leadership, Strategic Planning, Financial Analysis, Healthcare, Requirements Analysis, Performance Improvement, Negotiation, Process Improvement, Employee Relations, Team Leadership, Business Analysis, Employee Benefits, Business Intelligence, Employee Training, Management, Analysis, Databases
Education
University of Phoenix 2009 — 2011
Bachelor's, Business Management
Wichita State University 1999 — 2003
Associate, Liberal Arts
Home August 2011 - Present
Time Warner Cable November 2008 - February 2009
MetroPCS March 2006 - February 2008
Skills
Bilingual in Spanish, Microsoft Excel, Microsoft Word, Microsoft Windows Me, Microsoft 2000, Microsoft Office Xp, Microsoft Office 2003, Microsoft Office 2007, Microsoft office 2010, Mac OS X, Mac OS 9
Education
University of Phoenix 2011 — 2015
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
High Tech Institute of Irving 2003 — 2003
Diploma, Medical Assisting
IQNavigator September 2012 - Present
Time Warner Cable May 2008 - September 2010
Transaction Services May 2005 - April 2008
IBM January 2005 - February 2005
Stratos January 2001 - August 2004
Skills
Computer Proficiency, Troubleshooting, Research, Writing, Customer Service, Communication, Problem Solving, Microsoft Office, Presentations, Internet, Innovation, Organization, Web Applications, Windows, Windows Server, Network Security, Networking
Education
University of Phoenix 2010 — 2012
B.S, Information Technology
Speedwire Inc. October 2013 - Present
Time Warner Cable October 2012 - August 2013
Randstad Sourceright at GE March 2012 - October 2012
Accolo February 2011 - March 2012
Dex One April 2008 - February 2011
Manpower, IBM January 2008 - April 2008
Advantage Human Resources May 2007 - December 2007
Spherion, Microsoft January 2007 - May 2007
Volt Technical 2006 - 2007
Dish Network 2004 - 2005
Skills
Full Cycle Recruiting, Candidate Screening, Candidate Selection, Behavioral Based..., Technical Recruiting, Recruitment Advertising, Recruitment/Retention, College Recruiting, Employee Relations, Direct Sourcing, New Hire Orientation, Benefits Administration, Customer Relations, Talent Acquisition, Recruiting, Interviews, Sourcing, New Hire Orientations, Screening Resumes, Employee Benefits, Customer Service, SDLC, Human Resources, Screening, Executive Search, Payroll, Training, Applicant Tracking..., Onboarding, Temporary Placement, Hiring, Taleo, Benefits Negotiation, Workforce Planning, HRIS, HR Policies, Management, BrassRing, Consulting, Cold Calling, Job Descriptions, Personnel Management, Career Development, Job Fairs, Leadership, Internet Recruiting, Talent Management, Performance Appraisal, Contract Recruitment, Deferred Compensation
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business Management
University of Phoenix 2009 — 2012
BA of Management
Time Warner Cable June 2010 - Present
Fuquay-Varina Police Officer January 1998 - January 2001
Skills
Photoshop, HTML, Physical Security, Project Planning, Access, Police, Team Leadership, Negotiation, Security, Surveillance, Private Investigations, Corporate Security, Security Operations, Security Management, Investigation, Firearms, Security Audits, Security Training, Internal Investigations, Enforcement, Background Checks, Homeland Security, Counterterrorism, Tactics, Public Safety, Criminal Justice, Protection, Security Awareness, Emergency Management, Asset Protection, Fraud, Weapons, Crisis Management, Intelligence Analysis, Force Protection, CCTV, Vulnerability Assessment, Security+, Law Enforcement
Education
University of Phoenix
Business Administration and Management, General
Baldwin High School 1990 — 1993
Fun Learning Childcare January 2012 - Present
FLC123, LLC January 2011 - Present
Time Warner Cable December 2007 - December 2011
Skills
Customer Service, Microsoft Excel, Telecommunications, Microsoft Office, Project Management, PowerPoint, Employee Relations, Social Media, Inventory Management, Public Speaking, Leadership, Training, Curriculum Design, Staff Development, Time Management, Teaching
Education
CUNY School of Professional Studies 2012 — 2014
Child Development Associate (CDA)
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Wood Tobe-Coburn School 2000 — 2001
Associate of Arts (A.A.), Business Administration and Management, General
Time Warner Cable July 2009 - Present
TWC November 2005 - July 2009
Skills
Business Process..., Call Center, Program Management, Troubleshooting, Management, Cross-functional Team..., Telecommunications, Process Improvement, Call Centers, Customer Service, Business Intelligence, Vendor Management, Technical Support, VoIP, Training, Change Management, Project Management, Routers
Education
University of Phoenix 2003 — 2005
Santa Teresa, NM, BS Information Technology
NYS December 2005 - Present
Time Warner Cable Business Class April 2002 - Present
Time Warner Cable May 2011 - December 2014
Time Warner Cable December 2012 - February 2014
Coalition for the Homeless, Inc. September 2010 - April 2013
Coalition for the Homeless, Inc. September 2010 - December 2012
NYPD May 1993 - April 1996
Skills
Budgets, Problem Solving, Call Center, Unified Communications, Telecommunications, Broadband, Customer Service, Customer Retention, Cable Television, Management, Metro Ethernet, Troubleshooting, Nonprofits, Human Resources, Community Outreach, Team Building, MPLS, Marketing, DOCSIS, Call Centers, Social Media Marketing, Project Management, Software Documentation, Technical Support, Salesforce.com, Managed Services, Recruiting, SIP Trunking, Sales, Employee Relations, Sales Operations, DWDM, Program Evaluation, Wireless, Account Management, Team Leadership, Networking, Co-location, T1, Telephony, Direct Sales, Strategic Partnerships, Microsoft Office, Customer Experience, Hosted Services, Data Center, CRM, Strategic Planning, Telecommunication..., Access
Education
University of Phoenix
Associate of Arts concentrating in Business Foundations
New York Paralegal School 2005 — 2006
Legal Assistant/Paralegal
John Adams HS 1988 — 1992
High School
AT&T November 2012 - Present
2Wire August 2008 - September 2010
Time Warner Cable October 2005 - September 2007
United States Air Force August 2000 - January 2005
Skills
Active Directory, Analysis, Call Centers, Cisco Technologies, CompTIA, Computer Hardware, Customer Service, Help Desk Support, Military, Program Management, Security, Security Clearance, Software Installation, Technical Support, Training, Troubleshooting, Unix, VoIP, Windows 7
Education
University of Phoenix 2008 — 2009
Information Systems Security, Information Technology
University of Phoenix 2004 — 2008
Bachelor's of Science, Information Technology
Time Warner Cable August 2015 - Present
Gujurati Samaj of VA & NC March 2012 - Present
Time Warner Cable September 2013 - August 2015
PRACS Institute FKA Cetero Research October 2007 - July 2012
Variety Wholesalers Inc September 2004 - October 2007
Days Inn December 1996 - June 2004
Skills
Financial Analysis, Financial Reporting, Budgets, Access, Auditing, Account Reconciliation, Finance, Financial Modeling, Microsoft Excel, Hyperion Enterprise, Financial Accounting, Forecasting, PeopleSoft, Great Plains Software, Variance Analysis, General Ledger, Trend Analysis, Accounting, Microsoft Word, Teamwork, Salesforce.com, Microsoft Dynamics, Marketing Strategy, Revenue Forecasting, Corporate Finance, Cash Management, Data Analysis, Journal Entries, Treasury Management, Macro, Financial Planning, Budget Analysis, Budget Management, Excel, Capital Budgeting, Ad Hoc Reporting, Cash Flow Management, Budgeting, Month End Close, Year End Close, Revenue Management, Headcount, Word, Pivot Tables, Attention To Detail, Highly Adaptable, Highly Analytical, Strong Business Acumen, Hyperion
Education
University of Phoenix 2008 — 2010
MBA, Business Administration
Western Carolina University 1998 — 2002
Bachelors of Science, Corporate Finance
Time Warner Cable December 2004 - Present
DialAmerica February 2000 - December 2004
Skills
Information Technology, Internet, VoIP, Security, Video, Networking, HTML 5, CSS3, JavaScript
Education
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
University of Phoenix 2011 — 2014
Bachelor's Degree, Information Technology/Web Development
Lynda.com 2013 — 2013
Certificate of Completion, Web Development
Jones/NCTI Workforce Performance Solutions 2005 — 2008
Installation, Service, Voice/Data, TCP/IP, and other Certificates earned
Computer Education Institute 2001 — 2002
Computer Systems Repair degree, Computer Hardware Engineering
Castle Park High School 1997 — 1998
High School/Secondary Diplomas and Certificates
Chula Vista High School 1994 — 1997
High School/Secondary Diplomas and Certificates
Amsterdam Printing February 2014 - March 2014
Bassett Healthcare Network October 2012 - November 2013
Time Warner Cable February 2012 - October 2012
Hermes Wealth Management August 2009 - May 2011
Skills
Administrative..., Data Entry, Spreadsheets, Office Management, Outlook, Medical Terminology, Medical Records, Filing, Office Administration, Telephone Skills, Process Scheduler, Healthcare, Access, Microsoft Word, HIPAA, PowerPoint, Microsoft Excel, Event Planning, Epic Systems, Invoicing, Time Management, Customer Service, Fax, EMR, Software Documentation
Education
University of Phoenix 2013 — 2016
Associate's degree, Human Services, General
SUNY Cobleskill 2009 — 2010
Gilboa Conesville Central School 1994 — 2009
Time Warner Cable 2002 - 2012
Skills
Supplier Diversity,..., Administrative..., Call Centers, Lotus Notes, Access, PeopleSoft, Outlook, Invoicing, Data Entry, Administration, Office Management, Spreadsheets, Telephone Skills, Office Administration, Fax, Customer Satisfaction, Travel Arrangements, Leadership, Customer Service, Training, Time Management, Public Speaking, Team Building, Microsoft Office, Employee Relations, Administrative..., Sales, Microsoft Excel
Education
University of Phoenix 2012 — 2015
Bachelor of Applied Science (BASc), Business Management
Fashion Institute of Atlanta 1981 — 1983
Associate of Arts (A.A.), Fashion Merchandising/Marketing
Sage Automation, Inc June 2013 - Present
Time Warner Cable March 2007 - June 2013
US Army January 2000 - May 2005
Skills
Telephony, Cabling, VoIP, Troubleshooting, Telecommunications, Computer Network..., Routers, LAN-WAN, Switches, Windows 7, Technical Support, Wireless Networking, TCP/IP, Security, Wireless, Windows, Operating Systems, Networking, Network Administration, Team Leadership, Windows XP
Education
University of Phoenix 2012 — 2013
Associate of Arts (AA), Network and System Administration/Administrator
University of Phoenix
Bachelor of Science (B.S.), Computer Software Engineering
Citi July 2014 - Present
Corinthian Colleges September 2012 - July 2014
Corinthian Colleges September 2010 - August 2012
Time Warner Cable January 2008 - July 2010
Skills
Staff Development, Resume Writing, Higher Education, Adult Education, Career Counseling, Admissions, Student Affairs, Training, Coaching, Leadership Development, Public Speaking, Career Development, College Recruiting, Recruiting, Customer Service, Leadership, Enrollment Management, Instructional Design, E-Learning, Team Building, Employee Training, Student Recruiting, Retaining Customers, Interviews, Campus, Conflict Resolution, Job Coaching, Job Search Strategies, Interview Preparation, Hiring, Job Fairs, CampusVue, Temporary Placement, New Hire Orientations, Academic Advising, Applicant Tracking..., Customer Retention
Education
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
USF 2008 — 2009
Riverview High School 1999 — 2003
High School Diploma
Time Warner Cable March 2008 - Present
Time Warner Cable April 2002 - March 2008
Skills
Servers, Microsoft Servers, SCCM, VMware, vSphere, Active Directory, Troubleshooting, Data Center, DHCP, SCOM, System Center Suite, Windows Updates, App-V, Microsoft Excel, Microsoft Technologies, Asset Managment, Telecommunications, LAN-WAN, WAN, DNS, Hyper-V, Group Policy, Routers, TCP/IP, EMC Storage, HP Storage, Thin Clients, Cisco Technologies
Education
University of Phoenix 2006 — 2008
Bachelors, IT Business Management
Hachette Filpacchi Media US Inc February 2005 - November 2009
Independence Community Bank June 2004 - February 2005
Kids Headquarters January 2004 - June 2004
ABC October 2001 - October 2003
Georgeson Shareholders Service September 1999 - September 2000
Lehman Brothers NJ January 1999 - June 1999
American Investment Banking Capital May 1996 - January 1999
Time Warner Cable November 1989 - April 1996
Education
Wiedner Wilmington 1986 — 1990
Yes, Accounting & Marketing
Bayside Bayside New York HS 1983 — 1986
Yes, accounting
University of Phoenix
Pennsylvania School of Technology North Campus June 2014 - Present
Certified Billing and Coding Specialist June 2014 - July 2014
Charles Cole Memorial Hospital October 2010 - March 2012
Alfred Travel Center January 2006 - August 2008
Time Warner Cable 2001 - 2006
Skills
I have worked as a..., I am currently working..., I plan on completing my..., uing on to my B.S., as..., I was employed as a..., Warner Cable for over..., Customer Service, Cpr Certified, Healthcare, Teamwork, Medicine, Hospitals, Microsoft Word, Public Speaking
Education
Pennsylvania School of Technology North Campus 2013 — 2013
Administrative Medical Associate, Coding and Billing
University of Phoenix 2010 — 2012
Working toward Associate Degree, General Studies
Connections Academy November 2008 - November 2010
Time Warner Cable April 2000 - December 2007
Skills
Accounts Payable, Customer Service, Time Management, Access, Administrative..., Communication, Data Entry, Microsoft Office, Outlook, Public Speaking, Research, Team Building, Teamwork, Telephone Skills, Training, Microsoft Word, PowerPoint
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Health/Health Care Administration/Management
Time Warner Cable September 2015 - Present
Precision Chrysler Jeep Dodge Ram April 2012 - Present
Tenafly Kia May 2011 - April 2012
Fette KIA 2010-2011 January 2010 - May 2011
Stateline Hyundai Ford January 2007 - April 2009
Simply Wireless 2006 November 2005 - December 2006
Skills
Negotiation, Customer Service, Customer Relations, Inventory Management, Purchasing, Advertising, Marketing Management, Sales Management, Direct Sales, Sales, Sales Operations, CRM, B2B, Vehicles, Management, Automobile, Time Management, E-commerce, Account Management, Dealers, Customer Satisfaction, Selling, Customer Retention, Automotive, Profit, Lead Generation, New Business Development, Sales Process, Training, Team Building, Pricing, Cold Calling, Contract Negotiation, Leadership, Team Leadership
Education
Kearny High School 2002 — 2006
General
University of Phoenix
Associate’s Degree, Business Administration and Management, General
University of Phoenix
Bachelor’s Degree, Communications
Ryan’s Alternative Staffing July 2014 - Present
Time Warner Cable January 2013 - October 2013
VXi Corporation December 2011 - November 2012
Skills
Databases, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning
Education
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Information Technology
Warner Cable June 2007 - May 2012
Time Warner Cable 2007 - 2012
Visiting Nurse Service 2002 - 2012
Visiting Nurse Service March 2002 - September 2006
Childrens Hospital November 1996 - July 2000
Akron’s Children's Hospital November 1996 - July 2000
Education
University of Phoenix
Business
Bank of the West June 2015 - Present
Modis International January 2015 - March 2015
TEKsystems May 2014 - October 2014
Daystar Television Network January 2014 - February 2014
Native Staffing February 2012 - October 2013
Kaplan College January 2011 - May 2011
Time Warner Cable March 2010 - August 2010
Fit For life July 2009 - September 2009
Arlington Star Telegram July 2001 - September 2009
Tel-Vista May 2007 - September 2007
Skills
Customer Service, Troubleshooting, Documentation, Windows 7, Computer Hardware, Microsoft Office, Hardware, Outlook, Printers, Windows, Operating Systems, Word, Excel, PowerPoint, Customer Relations, Laptops, Mac OS X, Desktop Support, Software Installation, XP, Call Center, Problem Solving, Computer Repair, Technical Training, Photoshop, Research, Customer Satisfaction, Teamwork, Inventory Management, SharePoint, Microsoft Word, Software Documentation, Help Desk Support, TCP/IP, Networking, Technical Support, Microsoft Excel, Call Centers, OS X, Servers, Active Directory, System Administration, VPN, Information Technology, Remote Desktop, Training, Windows Vista, Norton Ghost, Wireless Networking, Remote Troubleshooting
Education
University of Phoenix 2014 — 2017
Bachelor of Science (B.S.), Information Technology
Kaplan College 2010 — 2011
Computer Support Technician Diploma, Information Technology
Waste Management March 2015 - Present
Guaranty Bank/ Best Bank March 2014 - February 2015
Time Warner Cable January 2013 - February 2014
SNL Financial January 2012 - January 2013
John Amato Nissan September 2010 - December 2011
M&I Bank October 2008 - November 2009
Skills
Banking, Microsoft Excel, Microsoft Office, Data Entry, Customer Service, Cash Handling, Management, Access, Financial Analysis, Outlook, Customer Satisfaction, Time Management, Sales Operations, Call Centers, Teller Operations, Collections, Microsoft Word
Education
University of Phoenix 2009 — 2010
Associates, Criminal Justice/Law Enforcement Administration
Kilmer South High School 2008 — 2009
High School Diploma, English Language and Literature, General
Nationwide Insurance May 2011 - Present
Time Warner Cable May 2009 - May 2011
Time Warner Cable December 1998 - May 2009
Insight Communications September 1997 - December 1998
US Computer Systems (formally CableData) January 1997 - December 1997
US Computer Systems (formally CableData) January 1996 - December 1997
US Computer Systems (formally CableData January 1994 - December 1996
Comcast Cable January 1992 - December 1994
US Computer Systems (formally CableData) January 1989 - December 1991
US Computer Systems (Formally CableData) September 1985 - December 1989
Skills
Disaster Recovery, Project Management, Troubleshooting, Budget, Vendor Management, Budgets, Negotiation, Managerial Finance, SDLC, Program Management, Cross-functional Team..., Call Centers, Windows Server, Process Improvement, Business Intelligence, Product Management, Enterprise Software, Leadership, Data Center, Microsoft SQL Server, Management, Telecommunications, SharePoint, Networking, PMP
Education
University of Phoenix 2007 — 2011
Master Business Administration, Business Administration
DeVry Institute of Technology 1982 — 1985
BS Computer Science, Computer
Littestown High School 1979 — 1982
Design Concepts Inc. January 2014 - Present
Direct Connect Inc. January 2010 - January 2014
Consolidated Smart Systems 2008 - 2009
Time Warner Cable May 1990 - January 2007
Skills
Contract Negotiation, Business Development, Telecommunications, Security, Strategic Partnerships, VoIP, New Business Development, Sales Management, Direct Sales, Account Management, Team Building, Broadband, Selling, Wireless, Sales, Start-ups, Marketing Strategy, Marketing, Customer Retention, Strategic Planning, Entrepreneurship, Management, Negotiation, Leadership
Education
University of Phoenix 1985 — 1989
Business Administration and Management, General
CBS Corporation 2013 - Present
TeleNext Media February 2002 - October 2012
Time Warner Cable February 1998 - January 2002
Skills
CCNA, CISSP, SOX 404, COBIT, ISO 27001, Network Administration, System Administration, SAN, Cisco Technologies, Technical Leadership, Information Technology, Microsoft Technologies, Technology Management, Technology Needs..., Telecommunications, pfSense, Routing, VLAN, LAN-WAN, Wireless Networking, Cisco Wireless, Cisco Routing &..., Business Technology, Business Technology..., Fiber Optic Technology, Passion for Technology, Cisco Routers, Network Security
Education
University of Phoenix 2008 — 2010
MBA, Technology Management
University of Phoenix 2001 — 2005
BS, Information Technology
Time Warner Cable June 2005 - Present
Education
University of Phoenix 2007 — 2009
Associates of Arts in Business, Accounting, Economics, Marketing, Finance
Milwaukee Mental Health Associates September 2014 - Present
Traci Lynn Fashion Jewelry February 2014 - Present
Milwaukee Journal Sentinel January 2012 - September 2014
Milwaukee Journal Sentinel May 2011 - September 2014
TMP Directional Marketing November 2010 - April 2011
Mt. Lebanon Ev. Lutheran Church December 2006 - April 2011
Time Warner Cable April 1999 - December 2006
Skills
Marketing, Microsoft Excel, Leadership, Project Management, Outlook, Call Centers, Customer Retention, Budgets, Cold Calling, Business Development, Recruiting, Sales Management, Social Networking, Salesforce.com, New Business Development, Direct Mail, Social Media Marketing, Event Planning, Administration, Team Building, Email Marketing, Team Leadership, Marketing Communications, Lead Generation, Public Speaking, Coaching, Facebook, Event Management, Online Marketing, Strategic Planning, Office Management, B2B, Marketing Strategy, Fundraising, PowerPoint, Blogging, Microsoft Word, Public Relations, Time Management, CRM, Newsletters, Market Research, Editing, Interviews, Digital Marketing, Press Releases, Direct Marketing, Customer Service, Training, Management
Education
University of Phoenix
Human Services
Madison Unveristy High School 1993 — 1997
Diploma
Banshee Brewing Company, LLC August 2012 - Present
SystemMetrics Corporation July 2014 - August 2015
Time Warner Cable February 2012 - October 2013
Positive Lite December 2011 - May 2012
Insight Communcations March 2007 - February 2012
Gryphon Technologies October 2004 - March 2007
Naval Research Lab December 2001 - October 2004
Skills
Troubleshooting, Linux, VoIP, Systems Engineering, TCP/IP, Cisco Technologies, Integration, Wireless, Windows, Perl, Unix, Telecommunications, Network Security, IP, Servers, Network Design, Virtualization, Switches, Networking, Computer Network..., Security, Telephony, Cisco IOS, Data Center, Disaster Recovery, Hardware, Network Administration, Network Engineering, System Deployment, Technical Support, Testing
Education
University of Phoenix 2001 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Frontier Airlines March 2015 - Present
Wells Fargo October 2014 - March 2015
Time Warner Cable September 2013 - October 2014
GE Capital July 2013 - September 2013
Intergys Gas December 2009 - July 2013
Skills
Computer Network..., Customer Service, IT Service Management, Healthcare, Troubleshooting, Call Centers, Customer Experience, Telecommunications, Technical Support, Sales
Education
University of Phoenix 2014 — 2016
Associate of Arts (A.A.), Health/Health Care Administration/Management
Hopewell high 2007 — 2007
Harding high 2004 — 2007
Configure, Inc. - Connecting people and machines for better, more cost-effective business outcomes™ May 2015 - Present
TelePacific Communications May 2011 - May 2015
CommPartners Connect 2007 - 2010
Time Warner Cable November 1997 - September 2003
Skills
Customer Service, Management, Networking, Sales
Education
University of Phoenix
Associate's degree, Business Administration and Management, General
Aon Hewitt June 2015 - Present
Time Warner Cable September 2006 - February 2015
Wachovia Bank November 2004 - August 2006
Skills
Benefits Administration, Onboarding, Benefits, PeopleSoft, Customer Service, Excel, Call Center, Outlook, Word, Bilingual-Spanish, Kronos, Oracle Financials, Avaya, Mainframe, Leaves Of Absence, FMLA, Short Term Disability, Family Business, Training & Development, Dashboard, Microsoft Office, Pre-employment, Microsoft Excel, Microsoft Word, Customer Retention, Call Centers, Employee Benefits, Employee Training, Leave of Absence, Management, New Hire Orientations, Background Checks, Training, Human Resources, Leadership, Recruiting
Education
University of Phoenix 2013 — 2016
Bachelor’s Degree, Business Administration, Management and Operations
University of Phoenix 2010 — 2012
Associate of Arts, Business Adminstration
Avnet Services December 2014 - Present
Ohio Willow Wood April 2013 - December 2014
Honda R&D Americas, Inc January 2013 - March 2013
Ross Computer Consulting (Self-Employment) March 2009 - December 2012
Limited Brands (Contract) July 2012 - November 2012
TEKsystems ( Cardinal health) August 2011 - July 2012
Time Warner Cable April 2009 - April 2010
Skills
Servers, Testing, Technical Support, Data Migration, EDI, Computer Hardware, Active Directory, Windows Server, Troubleshooting, VMware, VMware ESX, Operating Systems, Linux, Windows, Windows XP, Infrastructure, Windows 7, CentOS, Ubuntu, Windows Vista, Virtualization, DNS, System Deployment, Hardware, Networking, Microsoft Technologies, CompTIA Network, Software, Microsoft Exchange
Education
University of Phoenix 2009 — 2011
Assoicates, Information Technology
Westland 1994 — 1998
Diploma
GameStop June 2015 - Present
JC Penneys January 2014 - Present
Time Warner Cable September 2003 - July 2013
Speedway SuperAmerica LLC November 2001 - August 2003
Robertson County Sheriff's Department 2000 - 2001
Skills
Troubleshooting, Telecommunications, Broadband, Call Center, VoIP, Telephony, Computer Network..., Vendor Management, Wireless, Customer Satisfaction, IP, Process Improvement, Management, Customer Experience, Human Resources, Switches, SIP, Technical Support, Customer Retention, Internet Services, Product Management, Customer Service, Disaster Recovery, Team Leadership, Workforce Management, RF, Software Documentation, Cisco Technologies, Document Management, Ethernet, Healthcare, T1, Call Centers
Education
University of Phoenix 2009 — 2010
AAB, Business
East Robertson High School 1998 — 2001
Associate of Arts and Buisness
Time Warner Cable August 2013 - Present
The Summit Country Day School August 2008 - Present
MarketSource Inc. (T-Mobile USA) June 2011 - August 2013
Hope 4 Change April 2010 - September 2012
T-Mobile April 2007 - June 2009
Skills
Sales Trainings, Sports Coaching, Motivational Speaking, Leadership, Leadership Development, Marketing Communications, Job Coaching, Networking, Sales, Account Management, Coaching, Public Speaking, Time Management, Cold Calling, Customer Service, Direct Sales, Recruiting, Team Building, Training
Education
University of Phoenix 2008 — 2011
Business Communication, Communication
Reading High School 2004 — 2005
FinneyTown High School 2001 — 2003
Bechtel Corporation May 2014 - Present
Bechtel Corporation August 2012 - May 2014
Level 3 Communications October 2011 - August 2012
Mastertax October 2011 - October 2011
YMCA of the Desert December 2007 - June 2011
Toyota of the Desert November 2006 - December 2007
Time Warner Cable June 2003 - November 2006
Skills
Analysis, Information Security, Network Forensics, IT Management, ArcSight, Host Forensics, Splunk, Incident Response, Management, Information Assurance, Jazz Improvisation, Making Coffee, Rollerblading, Rainmaker, Fire Eating, Program Management, Networking, Security
Education
Western Governors University 2012 — 2014
Bachelor's degree, Computer and Information Systems Security/Information Assurance
University of Phoenix 2006 — 2007
AA, Information Technologies
Palm Desert High School 1999 — 2001
Diploma, Information Technologies
Time Warner Cable November 2013 - Present
Fairfield Residential August 2010 - November 2010
CIT July 2006 - June 2008
Skills
Customer Service, Troubleshooting, Outlook, Operating Systems, Windows, Training, Software Documentation, Networking, Call Centers, Computer Hardware, System Administration, Technical Support, Vendor Management, Help Desk Support, Telecommunications, Windows 7
Education
University of Phoenix 2015 — 2016
Bachelor's degree, Project Management
ITT Technical Institute 2008 — 2010
Associate's degree, Computer Systems Networking and Telecommunications
Time Warner Cable July 2014 - Present
Time Warner Cable August 2007 - Present
Time Warner Cable August 2007 - Present
US Navy August 2003 - August 2007
Skills
Telecommunications, Computer Network..., Digital Cable, Wireless Networking, Wireless Security, Multi-line Phone, Security Operations, Business Strategy, Communication Skills, Written & Oral..., Presentation Design, Software Installation, Technical Support, Troubleshooting, Security, Strategic Planning, Security, Network Security, Navy, Leadership, Customer Service, Networking, Time Management, Program Management
Education
University of Phoenix 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Time Warner Cable February 2014 - Present
Time Warner Cable September 2005 - February 2014
IBM March 2005 - September 2005
Perfect Computer Solutions September 2004 - March 2005
West Point Association of Graduates March 2004 - August 2004
Bank of America Specialty Group 2000 - 2001
Skills
Technical Support, Customer Experience, Customer Satisfaction, VoIP, Call Center, Process Improvement, Telephony, Telecommunications, Troubleshooting, Software Documentation, Avaya, Computer Network..., Network Design, Workforce Management, Help Desk Support, Network Engineering, Management, DOCSIS, Vendor Management, Wireless Networking, Wireless, VOD, Team Leadership, Network Administration, VMware, Software Installation, Networking, Disaster Recovery, Computer Hardware, Data Center
Education
University of Phoenix 2006 — 2009
BSB/IS, Management/ Information Technology
Half The Sky
Time Warner Cable 2006 - Present
Adelphia Communications 2000 - 2006
Skills
Contract Review, Negotiation, Customer Service, Contract Negotiations, Customer needs anaysis, New Business Development, Competitive Analysis, Contract Negotiation, Customer Requirements, Account Management, Customer Retention, Management, Telecommunications, Direct Sales, Customer Satisfaction, Salesforce.com, Contract Management, Sales, Team Building, Strategic Planning
Education
University of Phoenix 2008 — 2009
Business Writiing Essentials
Northwest State College
Coldwell Banker Residential Brokerage March 2015 - Present
Time Warner Cable - San Diego Division 2003 - 2010
Time Warner Cable 2003 - 2010
Skills
Call Centers, Project Management, Wireless, Managed Services, Broadband, Process Improvement, Sales Management, Networking, Leadership, Account Management, Sales Process, Management, Customer Retention, B2B, Sales, Salesforce.com, Telecommunications, Telephony, Solution Selling, Troubleshooting, Marketing Strategy, Customer Service, VoIP, Marketing Communications, Customer Satisfaction, New Business Development, Direct Sales, Time Management, Call Center, Team Building, Selling, Sales Operations, Strategic Partnerships, Cold Calling, CRM, Cross-functional Team..., Customer Experience, Vendor Management, Competitive Analysis, Lead Generation, Team Leadership
Education
DMACC, UOP, Palomar College
Business, Management, Marketing, and Related Support Services
University of Phoenix
Prime Source Mortgage July 2015 - Present
Residential Bancorp June 2014 - Present
Time Warner Cable September 2010 - June 2014
Skills
Investment Properties, Customer Service, Sales, First Time Home Buyers, Real Estate, Mortgage Lending, Team Building, Marketing, Strategic Planning, Management, FHA, Telecommunications
Education
University of Phoenix 2003 — 2006
Bachelor's Degree, Business Management, 3.6 gpa
University of Phoenix 2002 — 2006
Bachelor's degree, Business, Management, Marketing, and Related Support Services
UnitedHealth Group September 2004 - Present
Child Protective services Indianapolis April 2003 - October 2005
Time Warner Cable May 2001 - April 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Data Entry
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Business Administration, Management and Operations
University of Phoenix 2010 — 2014
Bachelors Degree in Global Business Management, Business Administration and Management, General, 3.4 GPA
Time Warner Cable February 2011 - Present
Time Warner Cable August 2008 - February 2011
Time Warner Cable March 2004 - August 2008
Time Warner Cable November 2002 - March 2004
Skills
Telecommunications, Vendor Management, Customer Service, Operations Management, Team Leadership, Team Building, Troubleshooting, Cross-functional Team..., Project Management, Change Management, Performance Management, Budgets, Employee Relations, Cabling, Management, Strategic Planning, Facilities Management, Customer Satisfaction, Customer Experience
Education
University of Phoenix 2010 — 2012
Associates of Arts, Foundations of Business
Eagle High School 1997 — 2001
Ferguson Enterprises January 2015 - Present
Lights Unlimited September 1999 - December 2014
Time Warner Cable January 2010 - November 2010
Tyco Security Products August 2005 - June 2008
Skills
Team Building, Team Management, Strategic Planning, Collaboration Solutions, Goal Analysis, Business Strategy, Business Analysis, Business Process..., Customer Service, Team Leadership, Account Management, Customer Satisfaction, Inventory Management, Security, Sales
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Management
Womens Business Enterprise Alliance November 2014 - Present
Sutherland Global Services October 2013 - Present
Time Warner Cable 2011 - 2012
Texas Children's Hospital January 2007 - January 2009
Skills
Photography, Social Networking, Creative Writing, Telecommunications, Customer Retention, Marketing, Microsoft Office, Customer Service, Call Centers, Networking, Employee Relations, Leadership, Sales, Teamwork, Time Management, Training, Customer Satisfaction, Coaching, Human Resources, Strategic Planning, Employee Benefits, Team Building, Recruiting, Outlook, Analysis
Education
University of Phoenix
Health/Health Care Administration/Management
Time Warner Cable August 2014 - Present
Comcast Cable July 2013 - August 2014
Crunch Fitness August 2010 - October 2012
BankerTek - Financial Services Consulting Solutions, Inc. January 2010 - December 2010
New York Sports Club February 2008 - May 2010
Sentry Builders Corporation February 2007 - February 2008
Wells Fargo January 2005 - February 2007
Skills
Account Management, Sales, Fitness, Sales Management, Customer Retention, B2B, Cold Calling, Coaching, Team Building, Social Media Marketing, Business Development, Management, Leadership, Marketing, Training, Direct Sales
Education
University of Phoenix 2012 — 2014
B.S, Business/Marketing
Bensalem High School 1996 — 2000
Diploma, General Studies
Time Warner Cable July 2014 - July 2015
8x8 Inc. November 2012 - May 2014
Comcast October 2010 - November 2012
Skills
Customer Satisfaction, Telecommunications, Customer Service, Account Management, Sales Operations, Management, Customer Retention, Sales, Client Retention..., Quality Assurance, Forecasting, Retention Strategies, Strategic Planning, PHP and Pearl..., VoIP, Cisco VoIP, Ethernet, Microsoft Office, Microsoft Word, Microsoft Excel
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Computer Software Engineering
Mission College 2011 — 2013
AA in Liberal Arts, Mathematics
Time Warner Cable November 2013 - Present
Sprint Nextel October 2011 - November 2013
Brock and Scott 2010 - 2011
Verizon Wireless March 2005 - June 2010
Verizon Wireless 1999 - 2010
Skills
Wireless, Wireless Voice, Telecommunications, Call Center, EVDO, CDMA, 4G, Mobile Communications, Management, Customer Satisfaction, Technical Support, Ethernet, Interviews, T1, DSL, Training, RF, Call Centers, GSM, Computer Network..., Customer Retention, VoIP, Account Management, Managed Services, Optical Fiber, Microwave, Wireless Networking, Team Building, Mobile Devices, Mobile Technology, IP, Troubleshooting, Networking, Team Leadership, Unified Communications, Telephony, M2M, LTE, Software Documentation, Customer Service, Customer Experience, Cellular Communications, Broadband
Education
University of Phoenix 2007 — 2012
Bachelors of Science, Human Service Management
University of Phoenix 2007 — 2012
Associate of Science (A.S.), Human Service Management
Time Warner Cable January 2013 - Present
Orkin Pest Control December 2011 - January 2013
CenturyLink June 2005 - November 2011
US Navy Reserve August 1996 - May 2009
Coast to Coast Security August 1996 - April 1999
US Navy July 1987 - August 1996
Skills
Military, Security Clearance, Program Management, Navy, Team Leadership, Process Improvement, Operations Management, Microsoft Office, Telecommunications, Security, Troubleshooting, Team Building, Quality Assurance, Problem Solving, Electronics, Strategic Planning, T1, POTS, Repeaters, Network Cards, Mentoring, Supervisory Skills, Operation, Scheduling, Planning, Organizational..., Administration, Technical Training, Inventory Management, Public Speaking, Coaching, Risk Management, Project Management
Education
University of Phoenix 2005 — 2008
B.S., Information Technology
Time Warner Cable September 2010 - Present
Rivermine December 2009 - July 2010
MBG Expense Management LLC May 1997 - November 2009
Skills
Telecommunications, SharePoint, Troubleshooting, Vendor Management, Active Directory, System Deployment, Integration, Data Center, TCP/IP, Operating Systems, Group Policy, Servers, Switches, Project Management
Education
University of Phoenix 2004 — 2010
Bachelor of Science, Information Technology
University of Phoenix
Masters of Science, Information Systems
Gateway Technical College September 2012 - Present
Brew City HDI March 2012 - Present
Time Warner Cable March 2005 - August 2012
Gateway Technical College September 2002 - August 2012
Sta-Rite Industries 1999 - 2002
Skills
Help Desk Institute..., Help Desk Institute, Network Engineering, Hardware, Process Improvement, Program Management, System Administration, Disaster Recovery, Access, IT Management, XP, Call Centers, Computer Hardware, Customer Service, Databases, IT Operations, IT Service Management, ITIL, Information Technology, Integration, Laptops, Microsoft Office, Network Administration, Networking, Remote Desktop, Security, Servers, SharePoint, Software Documentation, Technical Support, Visio, Windows, Windows 7, Windows XP
Education
University of Phoenix 2013 — 2015
Master of Business Administration (M.B.A.), Information Technology
University of Phoenix - Milwaukee Campus 2002 — 2005
Bachelor of Science (B.S.), Information Technology
Gateway Technical College - Elkhorn Campus 1996 — 2000
Associate of Applied Science, Computer Information Systems: Microcomputer Specialist
Time Warner Cable September 2014 - Present
Cable ONE 2015 - 2015
Suddenlink Communications February 2012 - January 2014
Windstream Communications April 2010 - February 2012
Skills
Telecommunications, Sales Presentations, Salesforce.com, Sales Management, Wireline, Cable Television, Security Clearance, Solution Selling, CCTV, Fire Alarm, Wireless Routers, Managed Security..., Managed Services, PRI, SIP Trunking, MPLS VPN, Co-location, Cold Calling, Account Management, Customer Retention, VoIP, Direct Sales, Wireless, Call Centers
Education
University of Phoenix 2003 — 2006
Bachelor of Science (BS), Marketing, 3.76 GPA
Whirlpool Corporation April 2015 - Present
Whirlpool Corporation June 2013 - April 2015
Snyder's-Lance, Inc. May 2009 - May 2013
Time Warner Cable, Corporate June 2005 - May 2009
Time Warner Cable, Corporate September 2002 - June 2005
Time Warner Cable September 2000 - September 2002
Kroger (King Soopers) August 1997 - August 2000
Kroger January 1995 - August 1997
Skills
Talent Acquisition, Applicant Tracking..., Talent Management, Employee Relations, Workforce Planning, Full-cycle Recruiting, Salary Negotiation, Direct Recruiting, College Recruiting, Recruitment/Retention, Executive Search, Succession Planning, Internet Recruiting, Performance Management, Onboarding, Policy, Sourcing, Metrics, HR Consulting, Employer Branding, Vendor Relations, Vendor Management, Process Improvement, Change Management, Diversity Recruitment, Screening, Technical Recruiting, Direct Sourcing, Benefits Negotiation, Recruiting, Human Resources, Interviews, Grocery Industry, Benefits Administration, Career Counseling, Deferred Compensation, Employee Benefits, Employee Training, FMLA, HR Policies, HRIS, Hiring, Labor Relations, Leadership, Leadership Development, Merchandising, Organizational Design, PeopleSoft, Organizational..., Personnel Management
Education
Virginia Military Institute 1987 — 1991
BA, History
University of Phoenix 1999 — 2000
MA, Organizational Management
Oracle January 2013 - May 2014
Anji Technologies 2011 - 2012
BMI Hobbies April 2005 - October 2011
KPMG US April 2000 - April 2003
AT&T August 1997 - July 2000
MetaSolv Software April 1997 - August 1998
Time Warner Cable 1992 - 1997
Time Warner Cable 1992 - 1997
US Army August 1987 - August 1995
Skills
Telecommunications, Sales, Management, Microsoft Excel, Microsoft Word, Visio, Project Management, Program Management, Marketing, Isp, Network Engineering, Metasolv M6, Management Consulting, Consulting, Strategic Consulting, Software Project..., Software Installation, User Acceptance Testing, Oracle CRM, Government Contracting, Stakeholder Engagement, Proposal Writing, Proposal Generation, Government Proposals, Fiber Optics, Technical Writing, Team Management, Team Leadership, Microsoft Technologies, MS Project, Project Engineering, Integration, VoIP, Business Process, Strategy, Provisioning, Business Development, Vendor Management
Education
University of Phoenix
BS/EB
Cypress Creek HS 1984 — 1988
Highschool Diploma
University of Phoenix
BS/EB
EXP Realty August 2015 - Present
SYSTEMSEVEN February 2015 - Present
Electronic Payment Brokers September 2007 - Present
Stone Fly Realty February 2015 - August 2015
Systemseven January 2011 - February 2015
Business Networking International December 2008 - September 2014
Cross Connection Communications October 2006 - November 2007
Time Warner cable January 2001 - December 2005
Time Warner Cable March 1997 - December 2000
TCI 1993 - 1996
Skills
Project Management, Business to Business..., B2B, Troubleshooting, VoIP, Business, Marketing, Public Speaking, Leadership, Management, New Business Development, Sales, Training, Telecommunications, Account Management, Business Strategy, Sales Management, Project Planning, Strategic Planning, Marketing Strategy, Start-ups, Budgets, Customer Satisfaction, Team Building, Business Planning, Team Leadership, Operations Management, Coaching, Contract Negotiation, Direct Sales, Business Development, Negotiation, Process Improvement, Customer Service, VOD, Entrepreneurship, Cold Calling, Product Development, Solution Selling, Sales Process, Forecasting, Small Business, Product Management, Selling, Change Management, Strategy, Team Management, Leadership Development, Sales Operations, Cross-functional Team...
Education
University of Phoenix 2008 — 2009
Business
ACC 1988 — 1989
Ball Corporation August 2015 - Present
Krones Inc. March 2013 - Present
Krones Inc. May 2008 - June 2013
Ball Corporation November 2003 - May 2008
Time Warner Cable July 2002 - March 2003
Mercury Marine 1999 - 2000
Electric Motor Service June 1998 - August 1999
Skills
Packaging, Blow Molding, Manufacturing, Engineering, Plastics, Process Improvement, Continuous Improvement, Beverage Industry, Injection Molding, Troubleshooting, Lean Manufacturing, Product Development, Testing, Project Management, 5S, Six Sigma, Process Engineering, Manufacturing..., Industrial Engineering, Cross-functional Team..., Root Cause Analysis, Kaizen, ISO, SPC, PLC, Automation, Project Planning, Product Design, Sales, Production Planning, Management, TPM, Materials, Supply Chain, Design for Manufacturing, R&D, Quality Management, Quality System, Training, New Product..., Equipment Qualification, Qualification..., Qualification Testing, Technical Qualifications, Commercial Qualification, Extrusion, Unigraphics
Education
University of Phoenix 2005 — 2006
MBA, Technology Management
University of Wisconsin-Stout 1997 — 2002
ENGINEERING TECHNOLOGY, Mechanincal Design
Madison West High 1993 — 1997
Time Warner Cable July 2013 - Present
Time Warner Cable July 2012 - July 2013
Time Warner Cable January 2004 - July 2012
Skills
Leadership, Call Centers, Customer Satisfaction, Management, Customer Service, Team Leadership, Process Improvement, Customer Retention, Customer Experience
Education
University of Phoenix 2003 — 2006
Master of Business Administration (MBA), Business Administration/Marketing
University of South Carolina
Bachelor's Degree, Business Administration and Management, General
Comcast Cable June 2007 - Present
Time Warner Cable 2001 - 2006
Education
University of Phoenix 2003 — 2005
Time Warner Cable August 2013 - Present
Time Warner Cable February 2001 - Present
One Network/ Alorica June 2000 - November 2000
Alorica Information Technology Services January 2000 - June 2000
RDB Network Consulting August 1997 - January 1999
Skills
Project Planning, VoIP, Strategic Planning, Billing Systems, Computer Network..., Cisco Technologies, Data Center, Telecommunications, Network Architecture, Telephony, Switches, Broadband, TCP/IP, Troubleshooting, Networking, System Deployment, Network Administration, Microsoft Exchange, WAN, Network Engineering, LAN-WAN, Network Design, Routing
Education
University of Phoenix 2006 — 2012
(BSIS), Business Managment Information Systems
ICON Technologies 1997 — 1997
MCSE, Microsoft Certified Systems Engineer
Netcracker Technologies October 2010 - Present
Time Warner Cable July 2009 - September 2010
CSG Systems October 2005 - July 2009
Comcast Cable August 2003 - October 2005
AT&T Broadband March 2000 - May 2003
AT&T Broadband November 1997 - December 1999
le Triomphe Property Group, LLC November 1996 - October 1997
TCI Communications, Inc March 1995 - November 1996
The C J Brown Corporation October 1988 - January 1995
Skills
Program Management, Business Analysis, Billing Systems, Call Center, Management, Telecommunications, Vendor Management, Process Improvement, Integration, Product Management, Business Intelligence, Strategy, Leadership, Project Portfolio..., IT Strategy, Call Centers, Strategic Planning, Testing, SDLC, Databases, Enterprise Software, Team Management, Budgets
Education
University of Phoenix 2005 — 2012
Business Administration
McGladrey March 2014 - Present
WASHINGTON WOMEN’S LEADERSHIP INITIATIVE - WWLI.org April 2013 - Present
Time Warner Cable May 2006 - May 2013
Time Warner Cable October 2010 - November 2011
Time Warner Cable 2006 - November 2011
Sun Microsystems 2004 - 2006
AOL Time Warner 2001 - 2003
AOL Time Warner 2000 - 2001
Verizon Wireless (Previously Bell Atlantic Mobile) 1990 - 2000
Courtyard by Marriott 1986 - 1990
Skills
Customer Acquisition, conversational Spanish, Wireless, Wireless Broadband, Channel Management, Channel Marketing, Channel Partners, Channel Programs, Channel Creation, New Business Development, Channel, Multi-channel Marketing, Business Development, Product Marketing, Mobile Devices, Strategy, Enterprise Software, Program Management, Telecommunications, Professional Services, Management, Integration, Strategic Partnerships, Leadership, Multi-media Marketing..., Direct Sales, Executive Management, Product Management, Mergers & Acquisitions, Cross-functional Team..., Go-to-market Strategy, Marketing, Marketing Communications, SaaS, Competitive Analysis, Business Alliances, Sales, Segmentation, Start-ups, Solution Selling, Vendor Management, CRM, Mobile Technology, Customer Retention, Analytics, Market Planning, Salesforce.com, Broadband, Product Launch, Customer Experience
Education
University of Phoenix
Bachelor of Science, Business Administration
Comcast Spotlight September 2014 - Present
Comcast Spotlight March 2012 - Present
Gray Media July 2011 - March 2012
Cumulus Broadcasting July 2010 - August 2011
Finishing Touch Corporation September 2008 - October 2010
Oceanic Time Warner Cable February 2003 - February 2007
Time Warner Cable April 1998 - April 2003
Jones Intercable 1990 - 1996
Skills
Management, Direct Marketing, Sales, Sales Management, Forecasting, Marketing Strategy, Advertising, Product Marketing, Customer Service, Operations Management, Training, Cross-functional Team..., New Business Development, Marketing, Strategic Planning, Budgets, Marketing Communications, Marketing Research, Account Management, Online Advertising, B2B, Media Planning, Marketing Management, Brand Management, Radio, Media Buying, Project Management, P&L Management, Contract Negotiation, Social Media Marketing, Integrated Marketing, Digital Marketing, Digital Media, Advertising Sales, Public Relations, Online Marketing, Email Marketing, Lead Generation, Sponsorship, Strategic Partnerships
Education
University of Phoenix 2003 — 2007
B.S., Marketing
Hawaii Preparatory Academy 1985 — 1988
High School/Secondary Diplomas and Certificates
Time Warner Cable March 2013 - Present
Time Warner Cable July 2005 - March 2013
Time Warner Cable June 2001 - July 2005
National Support Center February 1999 - June 2001
Skills
Troubleshooting, Networking, VoIP, Call Center, Telecommunications, Team Leadership, Coaching, Business Development, Operations Management, Sales Operations, Business Process..., Call Centers, Process Improvement, Vendor Management, Time Management, Technical Support, Customer Service, IP, Cisco Technologies, Quality Assurance, Customer Experience, Wireless, Computer Network..., Network Design, Ethernet, LAN-WAN, Security, Project Management, Leadership, Telephony, Routers, Team Building, TCP/IP, Mobile Devices, Customer Satisfaction, Software Documentation, Management, Sales, Computer Hardware, Data Center, Switches, Training, System Deployment, Broadband
Education
University of Phoenix 2014 — 2016
Master's Degree, Industrial and Organizational Psychology
University of Phoenix 2009 — 2014
Bachelor's Dgree, Psychology
University of South Carolina - The Moore School of Business 2003 — 2009
Certificate, Management
Greenwood High School 1992 — 1993
Diploma
ADT October 2011 - Present
ADT August 2006 - September 2011
ADT June 2005 - August 2006
Time Warner Cable October 1997 - June 2005
Skills
Access Control, CCTV, Alarm Systems, Sales, Fire Alarm, Physical Security, Operations Management, IP Cameras, Security, Loss Prevention, Surveillance, Video over IP, Video Analytics, Security Management, Biometrics, Intrusion Detection, Corporate Security, Life Safety, Security Operations, Fire Protection, Security Audits, Security+
Education
University of Phoenix 2004 — 2007
Masters, Business and Marketing
Los Angeles Mission College
CNN November 2014 - Present
Turner Broadcasting System November 2014 - Present
Turner Broadcasting September 2008 - March 2013
SnowFin Corp September 2007 - July 2008
Time Warner Cable September 2003 - July 2008
Stargate Industries October 2002 - October 2003
Skills
CompTIA, CCNA, Unix, MCSA, CCNP, Security+, .NET, CCDA, Troubleshooting, Call Center, Networking, Technical Support, Telecommunications, Active Directory, Computer Hardware, Windows 7, Windows Server, SharePoint, Customer Service, Vendor Management
Education
University of Phoenix 2006 — 2008
B.A, Business Administration
IADT - International Academy of Design and Technology 2000 — 2002
Associates, Computer Information Management
Comcast February 2011 - Present
Comcast January 2010 - February 2011
Time Warner Cable January 2008 - February 2010
Comcast / Time Warner Cable December 2004 - January 2008
Time Warner Cable December 1999 - November 2003
ECHOSTAR/DISH NETWORK January 1998 - January 1999
JONES INTERCABLE January 1992 - January 1998
United States Marine Corps June 1981 - October 1985
Skills
Management, Direct Sales, Training, Sales Management, Telecommunications, Selling, Negotiation, Business Development, Coaching, Customer Retention, Sales Process, Cold Calling, New Business Development, Team Leadership, Networking, Sales Operations, B2B, Budgets, Sales, Leadership, Strategic Planning, Broadband, Project Management, Recruiting, Forecasting, Marketing, Customer Satisfaction, Call Centers, Account Management, Strategic Partnerships, Retail, Solution Selling, Contract Negotiation, Customer Experience, Product Marketing, Cross-functional Team..., Sales Presentations, Vendor Management, Product Management, Competitive Analysis, Lead Generation, P&L, P&L Management
Education
University for Phoenix AZ On Line 2002 — 2003
Communications
University of Phoenix
Contemporary Issues, American Business
Time Warner Cable June 2014 - Present
Time Warner Cable November 2012 - June 2014
Delhaize Group September 2011 - November 2012
PAETEC June 2009 - September 2011
Skills
Fixed Assets, General Ledger, Sarbanes-Oxley Act, Account Reconciliation, GAAP, Accruals, Financial Reporting, Journal Entries, Financial Analysis, Variance Analysis, Financial Accounting, Fixed Asset Management, Depreciation, Accounts Payable, Payroll
Education
University of Phoenix 2004 — 2007
MBA, ACCOUNTING
Winthrop University 1993 — 1997
BS, Accounting
Time Warner Cable November 2011 - Present
Google, Inc. March 2008 - January 2011
DoubleClick, Inc. September 2000 - March 2008
Skills
Vendor Management, Data Center, Strategic Planning, Program Management, Process Improvement, Project Management, Troubleshooting, Telecommunications, Management, Disaster Recovery, Facilities Management, Security, Team Leadership, IT Management, Leadership
Education
University of Phoenix
MBA, Business
Time Warner Cable October 2011 - Present
Time Warner Cable October 2010 - October 2011
Ajilon Consulting May 2010 - October 2010
Time Warner Cable February 2003 - August 2009
Time Warner Cable August 1999 - February 2003
Skills
Computer Hardware, Cabling, Routers, Customer Service, TCP/IP, VoIP, Networking, Ethernet, Microsoft Office, Windows 2000, Microsoft Windows 98, Telephone Skills, Outlook, Digital Imaging, Windows 95, Modems, Call Centers, Help Desk Support, Printers, Software Installation, Team Building, Technical Support, Telecommunications, Troubleshooting
Education
University of Phoenix 2006 — 2009
BS, Information Technology
Goldsboro High School
Diploma
One Exchange September 2013 - Present
Sprint March 2013 - October 2013
Time Warner Cable April 2012 - February 2013
1800flowers.com December 2008 - May 2012
Skills
Customer Service, Time Management, Troubleshooting, Supervisory Skills, Customer Satisfaction, Microsoft Exchange, Internet Troubleshooting, Customer Retention, Microsoft Office, Office Administration, Oracle Applications, Merchandising, Data Entry, Inventory Management, Word, Help Desk Support, Excel, Retail, Online Help, Citrix Metaframe, Cash Handling Experience, Mobile Devices, Microsoft Word
Education
University of Phoenix 2011 — 2014
Bachelors, B.A English
Rowlett High School 1998 — 1999
GED, General Studies
New Hanover County January 2014 - Present
City of Wilmington January 2012 - January 2014
Time Warner Cable February 2008 - April 2011
Walmart March 2003 - February 2008
Skills
Security, Interviews, Policy, Risk Assessment, Customer Service, Microsoft Office, Supervisory Skills, Team Leadership, Leadership, Team Building, Microsoft Word, Insurance, Time Management, Customer Satisfaction, Social Media, Sales, Microsoft Excel
Education
University of Phoenix 2014 — 2016
Pursuing an Associates Degree in Human Services, Counselor Education/School Counseling and Guidance Services
Time Warner Cable March 2013 - Present
J.D. Byrider March 2011 - February 2013
Green Ford March 2010 - May 2011
Frito-Lay August 2005 - October 2009
Skills
Vehicles, Negotiation, New Business Development, Account Management, Customer Satisfaction, Sales Process, Microsoft Office, Marketing, Microsoft Excel, Team Building, B2B, Marketing Strategy, Inventory Management, Strategic Planning, Retail, Cold Calling, Sales Operations, Direct Sales, Automotive Aftermarket, Customer Retention
Education
University of Phoenix 2010 — 2012
Bachelors of Science, Human Resource Management
University of Phoenix 2008 — 2010
Associates, Bussiness
AmeriPride Uniform Services September 2012 - Present
Time Warner Cable January 2001 - May 2011
Education
University of Phoenix
The Booking Group March 2012 - Present
Time Warner Cable February 2010 - March 2012
Greyhound Lines, Inc. February 1998 - May 2009
Skills
Teaching, Strategic Planning, Human Resources, Non-profit Leadership, Financial Accounting, Benefits Administration, Account Reconciliation, Operations Management
Education
University of Phoenix 2004 — 2008
Bachelor of Science (BS), Business Administration, Management and Operations
Amphitheatre High School
Time Warner Cable Community Resources ManagerCalifornia Police Athletic FederationApril 2013 - Present
San Diego LGBT Pride January 1992 - August 2012
Education
University of Phoenix 1997 — 2001
Bachelor's degree, Business Management & Marketing
Time Warner Cable May 2013 - Present
Xerox May 2012 - April 2013
U.S. Coast Guard January 1986 - January 2006
Skills
Mac OS X, iMac, MacBook Pro, MacBook, Apple Certified, Technical Support
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Academy of Math & Science 1985 — 1986
Time Warner Cable April 2009 - Present
Education
University of Phoenix
AS, Information Technology
Time Warner Cable February 2005 - Present
Education
University of Phoenix 2006 — 2008
Bachelor of Business Administration (B.B.A.)
uacj 1989 — 1993
Ingenieria Industrial
Valley National Bank November 2009 - June 2013
Credit Suisse May 2007 - May 2008
Time Warner Cable February 1998 - November 2006
Skills
Banking, Credit, Commercial Banking, Loans, Customer Service, Commercial Lending, Call Centers, Customer Satisfaction, Outlook, Data Entry, Microsoft Excel
Education
University of Phoenix 2004 — 2007
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
Time Warner Cable Business Class January 2005 - Present
Time Warner Cable January 2005 - Present
West Corporation October 2001 - January 2005
Education
University of Phoenix 2012 — 2014
The Center for medical weight loss 2012 - Present
Pure Fishing July 2009 - March 2012
Pro Staff January 2009 - May 2010
Time Warner Cable 2006 - 2009
Kramer and Frank P.C. 2003 - 2006
Heritage Computer Consulting & Services, Inc. 2001 - 2003
Education
University of Phoenix 2008 — 2011
Bachelor of Business Administration (B.B.A.)
Cablevision July 2015 - Present
Time Warner Cable December 2014 - July 2015
Time Warner Cable March 2013 - December 2014
Time Warner Cable January 2012 - March 2013
Time Warner Cable June 2010 - January 2012
Con Edison August 2006 - June 2010
Skills
Customer Service, Call Centers, Team Management, Customer Satisfaction, Customer Retention, Avaya, Telephone Skills, Telephony, Sales, Employee Training, Staff Development, Microsoft Office, Outlook
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business
Kris-Way Truck Leasing October 2013 - Present
Time Warner Cable May 2013 - October 2013
Time Warner Cable January 2011 - May 2013
NAPA Auto Parts April 2009 - January 2011
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, CDL Class A, Electricity, Technical Skillset, Supervision, Leadership, Organization, Team-oriented, Troubleshooting, Cables, Customer Satisfaction, Training, New Business Development, Team Building
Education
University of Phoenix
Westbrook High School
Time Warner Cable June 2011 - Present
Skills
Computer Hardware, Computer Repair, Computer Network..., Computer Maintenance, Customer Service, Customer Support, Product Knowledge, Knowledge Management, Time Management, Quick Thinker, Teamwork, Problem Solving
Education
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Information Technology
Seymour High School 1995 — 1999
high school diploma
Time Warner Cable 2011 - Present
Sears, Roebuck and Co. 2009 - 2011
Target Distribution Center 2004 - 2009
Dawson State Jail 2003 - 2004
United States Army 1997 - 2003
Skills
United States Army-..., United States Army- Air..., Professional Drummer, Microsoft Office
Education
University of Phoenix 2008 — 2014
Bachelor's Degree, Criminal Justice and Corrections
Comcast Cable 2013 - Present
Comcast Cable 2013 - Present
Time Warner Cable November 1999 - January 2012
Education
University of Phoenix
Time Warner Cable April 2015 - Present
Wake Technical Community College September 2014 - Present
Verizon November 2006 - December 2009
Verizon January 2005 - November 2006
Verizon October 2003 - January 2005
Verizon April 2003 - October 2003
Verizon July 2000 - April 2003
IBM August 1995 - April 2000
Education
Wake Technical Community College 2011 — 2012
4.0
University of Phoenix 2003 — 2004
3.67