Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Love, Life & Film Productions March 2014 - Present
JC2 Technologies 2014 - Present
Houston ISD August 2013 - September 2014
North Forest ISD October 2009 - June 2013
St. Thomas High School February 2011 - May 2011
Belmont Abbey College September 2008 - June 2009
Time Warner Cable June 2007 - August 2008
Enterprise Rent-A-Car May 2005 - May 2007
Skills
Sales, Salesforce.com, Account Management, Employee Training, Sales Presentations, New Business Development, Lead Generation, Leadership Development, Manage Client..., Teacher Training, Team Building, Teaching, Teamwork, Sports Coaching
Education
High Point University 2002 — 2004
B.S., Industrial; Organizational Psychology
Catawba College 1999 — 2001
St. Thomas high school
St. Thomas high school
Time Warner Cable November 2005 - Present
Sport Management Now Inc., (SMN) May 2011 - August 2013
Twin City Financial (TCF) October 2003 - November 2005
Milwaukee Journal Sentinel January 1996 - October 2003
Skills
Product Marketing &..., Operational Performance..., Facilitating High-Touch..., Business Development, Relationship Management, Market Analysis, Change Management, Accountability, Performance Tuning, Sales Plan, Business Process..., Customer Retention, Sales, Sales Management, Account Management, Marketing, Direct Sales, Salesforce.com, Retail Sales, Retail Marketing, Training, Recruiting, Marketing Communications, Market Research, Financial Accounting, Customer Service, Management, Strategic Partnerships, Customer Satisfaction, Leadership, Performance Improvement, Sales Operations, Online Marketing
Education
Cardinal Stritch University 2006 — 2009
Masters Degree, Business Administrations
Ingersoll Rand May 2011 - Present
Time Warner Cable November 2002 - June 2011
Pillowtex Corporation June 1998 - November 2002
Pillowtex Corporation January 1995 - June 1998
Pillowtex Corporation January 1992 - January 1994
Skills
Employee Relations, Personnel Management, Interviews, Leadership, Management, Process Improvement, Payroll, Change Management, New Hire Orientations, Program Management, Team Building, Project Management, Analysis
Education
Pfeiffer University 2004 — 2008
M.S.L, Organizational Leadership and Change
Catawba College 1999 — 2004
B.B.A, Business
U.S. Department of Veterans Affairs 2015 - Present
Southern New Hampshire University 2014 - Present
University Health Care System 2015 - 2015
US Department of Army 2011 - 2014
Georgia Institute of Technology 2010 - 2011
Time Warner Cable 2007 - 2010
Hansgrohe Inc July 2006 - September 2007
Skills
Windows Server, Disaster Recovery, Security, Cisco Technologies, VPN, Networking, VoIP, Network Administration, Computer Hardware, Microsoft Exchange, Switches, Microsoft Certified..., Technical Support, Project Management, Citrix, CCNA, Information Security, Management, Computer Security, Leadership
Education
Capella University 2010 — 2014
Doctor of Philosophy (PhD), Organization Management
Capella University 2008 — 2009
Masters of Science, Information Technology - Network Design
Herzing University-Atlanta
Bachelor's degree, Computer Science
Time Warner Cable August 2013 - Present
Contactability 2013 - Present
Meridian Insurance & Financial Group, LLC. March 2012 - Present
Meridian Insurance & Financial Group, LLC. 2012 - Present
Skills
Insurance, Customer Satisfaction, Problem Solving, Marketing, Term Life Insurance, Health Insurance, Property & Casualty..., Fixed Annuities, Disability Insurance, Life Insurance, Long-term Care, General Insurance, Employee Benefits, Commercial Insurance, Umbrella Insurance, Whole Life, Underwriting, Casualty, Brokers, Universal Life, Retirement Planning, Liability, Homeowners, Retirement, Legal Liability, Workers Compensation, Critical Illness, Small Business, Accident, Medicare, Claim, Professional Liability, Commercial Lines, Long Term Care Insurance, Health Savings Accounts, Renters, Sales, Lead Generation, Customer Retention, Direct Sales, Sales Presentations, Claims Management, Selling, Insurance Brokerage, Cold Calling, Call Centers, Strategic Financial..., Agents, Account Management, Financial Planners
Education
Capital University
Bachelor of Arts (BA)
GREENLIGHT TRAINING
CERT. OF COMPLETION, LIFE, HEALTH, AND SERIES SIX PREP
Wells Fargo Home Mortgage December 2013 - August 2014
St. Charles Youth and Family Services 2010 - 2012
Time Warner Cable 2008 - 2010
Dollar General 2008 - 2008
University Directories 2006 - 2006
Skills
Leadership, Sales, Management, Community Outreach, Youth Mentoring, Customer Service, Operations Management, Marketing, Coaching, Youth Empowerment, Youth Development, Community Engagement, Community Service, Communication, Mass Communication, Sales Management, Account Management, Microsoft Office, Overcome Objections, Negotiation, Public Speaking, Training
Education
Cardinal Stritch University 2010 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Mississippi Valley State University 2003 — 2007
Bachelor of Arts (BA), Communication and Media Studies
James Madison University High School 1999 — 2003
High School Diploma
Community First Credit Union June 2014 - Present
Connecting IT with your Business February 2014 - June 2014
Time Warner Cable (1998-2014) December 2012 - February 2014
Time Warner Cable May 2005 - November 2012
Time Warner Cable December 1998 - May 2005
Metso (Valmet) - Global Paper Machinery Manufacturer 1991 - 1998
Skills
Vendor Management, Disaster Recovery, Program Management, Telecommunications, Project Management, Change Management, Business Intelligence, Active Directory, Network Engineering, Altiris, Hardware, Security, Windows, ERP, PMP, Servers, TCP/IP, SAN, ITIL, Desktop Architecture, Desktop Deployment, Call Center, Fleet Optimization, Regional Planning, Team Building, Team Leadership, Cross-functional Team..., Distributed Team..., Virtual Teams, Customer Service, Enterprise Architecture, Microsoft Office, Negotiation, Outsourcing, Onboarding, Strategic Planning, Risk Assessment, Strategic Partnerships, VoIP, Visio, OS X, Call Centers, IT Infrastructure..., IT Project Leadership, Management, Information Technology, Leadership, Process Improvement
Education
University of Wisconsin-Oshkosh
Bachelor of Science (B.S.), Computer Science, MIS, Business
Cardinal Stritch University
Master of Business Administration (M.B.A.), Business Administration
North Central Technical College
Diploma, Mechanical Drafting
Bordini Center - Appleton WI
Various Team Building and Leadership Workshops
WERE 1490 AM Radio (Independent Programming) July 2013 - Present
Voice It Radio March 2013 - Present
News Talk 1490 W E R E - AM Radio (Independent Programming) March 2013 - Present
CMC Radio May 2013 - 2014
Cuyahoga County Board of Elections (ballot position) August 2013 - November 2013
News Talk 1490 WERE (Independent Programming) April 2012 - March 2013
A community action organization November 2008 - January 2009
Time-Warner Cable January 2005 - May 2005
CENEX Casting; other indepenent casting companies 1999 - 2002
SLAVE (group band) 2000 - 2000
Skills
Acting, Comedy, Theatre, Television, Singing, Microsoft Word, Entertainment, Radio, Public Relations, Stage, Feature Films, Improvisation, Commercials, Film Production, On-camera Host, Research, Drawing, Poetry, Songwriting, Teaching, Modeling, Dance, Public Speaking, Recruiting, Editing, Activism, Organizing Meetings, Creative Writing, Music Production, Television Studio..., Corporate Communications, Business owner..., Radio Drama, Leadership, Project Planning, Multiple Intelligences, Press/Media, Short Films, Music, Voice Over, Photography, Advertising, Computer/Technical..., Caregiver (people and..., Directing, Casting, Sound, Artistic Abilities, Elections, Producing
Education
Hondros College 2006 — 2007
Certificates and pre-lisensure, Real Estate Sales and Appraisal
Case Western Reserve University 1983 — 1991
Bachelor of Arts (BA), Art Psychology (R)
Hathaway Brown School 1977 — 1983
Diploma, Art, French, Science, English
ADT January 2015 - Present
Time Warner Cable January 2006 - January 2015
U.S. Cellular January 2004 - March 2005
Sprint September 2001 - January 2004
Skills
Telecommunications, VoIP, Troubleshooting, Wireless, Telephony, Customer Service, Cable Television, High Speed Data, Integrated Security..., Account Database..., ICOMS, BMC Remedy Ticketing..., Customer Satisfaction, Management, Team Leadership, Security, Technical Support, Wireless Networking, Customer Retention, Networking, Cabling, Call Centers, IP
Education
Carthage College 1997 — 2001
Theatre and Communications
Planned Parenthood Minnesota, North Dakota, South Dakota September 2015 - Present
Planned Parenthood of Wisconsin August 2012 - September 2015
Jewish Home and Care Center Foundation July 2012 - 2013
Aurora Health Care August 2010 - July 2012
Time Warner Cable January 2004 - August 2010
Skills
Social Media, Marketing Communications, Project Management, Event Management, Fundraising, Nonprofits, Leadership, Marketing, Strategic Communications, Public Relations, Event Planning, Management, Social Networking, Creative Direction, Web Content Management
Education
Cardinal Stritch University
Bachelor of Science (B.S.)
Advanced Communication Specialists October 2012 - January 2015
Sound Designs August 2005 - July 2012
Time Warner Cable February 2005 - July 2005
Time Warner Cable March 2003 - February 2005
Advanced Communication Specialists October 1993 - January 2003
Skills
Troubleshooting, Software Installation, Security, Networking, Computer Hardware, Wireless Networking, Cabling, CCTV, Hardware, A/V
Education
Cardinal Stritch University 1987 — 1990
Bachelor of Business Administration (BBA), Business Management, Human Resources
MATC assoc business management 1983 — 1990
Associate's degree, Business Administration and Management, General
cedarburg high school 1980 — 1983
High school diploma, Three years of electronics, 12
Time Warner Cable January 2013 - Present
FIS October 2010 - October 2012
Skills
Troubleshooting, Active Directory, XP, Technical Support, Windows, Windows 7, Windows Server, Lotus Notes, Customer Service, Retail Banking, Management
Education
Cardinal Stritch University 2013 — 2015
Master of Business Administration (MBA)
Unversity of Phoenix 2011 — 2013
Bachelor of Science (BS), Human Services, General
University of Phoenix 2009 — 2011
Associate of Arts (AA), Criminal Justice and Corrections
Time Warner Cable October 2002 - Present
Software Configuration Solutions, Inc. January 2001 - October 2002
Skills
A+ Certified, Microsoft Certified..., Mobile Device Management, Desktop Administration, Altiris Help Desk..., Altiris CMS 7.5..., Apple IOS Device Support, Technical Support, Microsoft Office Suite's, Avaya ETS and ATS Phone..., Dell Certified..., Troubleshooting, Desktop Deployment, Verizon Enterprise..., Blackberry Device..., Android Device Support, Windows 7, Photoshop, Community, FrontPage, Adobe Photoshop, Microsoft FrontPage, HTML, VPN, Windows Server, Software Installation, Active Directory, System Deployment, Security, Call Centers, Hardware, Account Management, VoIP, Help Desk Support, Servers, Telecommunications, Customer Service, Networking
Education
Carroll University 1996 — 2001
Bachelor's degree, Networking/ Web Design /Graphic Communications
Dell Online
Certified on Desktops and Laptops
Global Knowledge
Microsoft Certified Professional
Tech Skills
A+ Certified
Time Warner Cable December 2010 - Present
Time Warner Cable April 2009 - December 2010
Metavante/FISERV January 2003 - October 2006
M&I Corp/BMO Harris Bank November 1999 - October 2006
U.S. Bank January 1995 - November 1999
Skills
Telecommunications, Customer Service, Project Management, Team Leadership, Sales, Leadership, Team Building, Process Improvement, Customer Satisfaction, Account Management, Management, CRM, Customer Retention, Call Centers, Product Management, Sales Operations, Customer Experience, Training, Cross-functional Team...
Education
Cardinal Stritch University 1998 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.78 Cumulative GPA/Honors List
Cardinal Stritch University 1990 — 1997
Bachelor's of Science, Business Administration and Management, General
Time Warner Cable May 2013 - Present
Time Warner Cable January 2008 - May 2013
Skills
Outlook, Customer Service, Microsoft Office, Microsoft Word, Windows, Microsoft Excel, PowerPoint, Call Centers, Budgets, Research, Troubleshooting, Telecommunications, Access, Team Leadership, Customer Satisfaction, Software Documentation, Team Building, Process Improvement, Leadership, Computer Hardware, Networking, Teamwork, Training, Time Management, Management, Technical Support, Customer Experience, VoIP, Telephony, Wireless, Customer Retention, Vendor Management, Account Management, Broadband, Sales
Education
Strayer University 1996 — 2016
Master's Degree, Masters in Accounting
Capitol College 1998 — 2002
Bachelor's Degree, Telecommunications Management
Strayer University 1996 — 1998
Associate's Degree, Accounting, 3.5 gpa
Mueller Die Cut Solutions Inc. July 2013 - Present
Carolinas Healthcare System March 2012 - July 2013
Carolinas Healthcare System December 2011 - March 2012
Time Warner Cable October 2010 - March 2011
Assurant Health December 2006 - December 2008
Aerotek 2005 - 2006
CDW 2005 - 2006
Skills
Onboarding, Recruiting, Human Resources, Applicant Tracking..., Employee Relations, Employee Benefits, Personnel Management
Education
Carthage College 2000 — 2005
BA, Marketing
Carthage College
CareWorks 2013 - Present
Time Warner Cable November 2012 - November 2013
Sedgwick CMS February 2011 - November 2012
dELiA*s July 2007 - February 2011
CVS Pharmacy August 2004 - July 2007
Alliance Data July 2002 - August 2004
Skills
Claim, Workers Compensation, Claims Management, Customer Service, Outlook, Microsoft Excel, Microsoft Office, Data Entry, Microsoft Word, PowerPoint, Presentations, Employee Training, Time Management, Organization, Incentive Programs, Quality Assurance, Paralegals, Calibration, Call Center..., Call Centers, Data Management, Highly detail oriented, Training, Sales, Coaching, Telephone Skills, Analysis, Merchandising, Critical Thinking, Spreadsheets, File Management, Teamwork, Human Resources, Data Analysis, Customer Experience, Cashiering, Administration, Policy, Troubleshooting
Education
Capital University Law School 2010 — 2010
Master's level certification, Paralegal studies
Otterbein College 2004 — 2008
Bachelor of Arts (B.A.), History
CUNY TV April 2014 - Present
Freelance Television Production March 2012 - Present
Special Olympics December 2012 - February 2013
Arirang Korea TV December 2011 - December 2012
Avaaz.org July 2010 - October 2010
CBS Corporation June 2007 - December 2007
WWBT/NBC12 Raycom Media August 2002 - January 2007
Time Warner Cable January 2002 - August 2002
NBC News, Dateline NBC 1994 - 2002
NBC News January 1993 - April 1994
Skills
Field Producing, Breaking News, Broadcast Journalism, Journalism, Live shots, Media training, Public speaking, Image consulting, Media Studies, Editing, Live Shots, Television, Public Speaking, Broadcast, Broadcast Television, Producing, Video Production, Storytelling, ENPS, Video, Public Relations, Speech Writing, Investigative Reporting, Non-linear Editing, AP Style
Education
Columbia University - Graduate School of Journalism 1991 — 1992
Master of Science (MS), Journalism
Carleton University 1984 — 1988
BA, Linguistics/Anthropology
Time Warner Cable April 2007 - Present
Missy's Child Care June 2002 - March 2006
Denny's February 2000 - June 2002
Skills
Microsoft Office, Multi Tasking, Delivering Exceptional..., Team Leadership, Perfect Attendance, Close Attention to..., Telecommunications, People Skills
Education
Cardinal Stritch University 2011 — 2014
Associate of Science in Business, Business Administration, Management and Operations, 3.0
Time Warner Cable April 2008 - Present
Time Warner Cable January 2008 - August 2010
Verizon Communications, Inc June 2006 - April 2008
yellowpages January 2005 - February 2006
Alltel February 2004 - January 2005
Sprint/Nextel January 2001 - January 2005
Skills
Sales Management, Cold Calling, Proposal Writing, Account Management, New Business Development, Forecasting, Customer Satisfaction
Education
American InterContinental University Online (AIU Online) 2005 — 2007
BBA, Management
Catawba College 2002 — 2004
AA Degree, Management
Time Warner Cable June 2015 - Present
Easter Seals NH March 2011 - April 2015
Cooper Industries 2007 - March 2011
Cooper Crouse-Hinds June 2007 - October 2007
Medaille College August 2005 - April 2006
Rochester Institute of Technology September 2002 - October 2005
Rochester Institute of Technology August 2002 - August 2005
SAGE COLLEGE January 2001 - January 2002
Elmira College January 1998 - January 2001
Skills
Microsoft Word, Marketing, Human Resources, Microsoft Office, Benefits Administration, Recruiting, Microsoft Excel, Six Sigma, PowerPoint, Training, Management, Employee Relations, PeopleSoft, Administration, Public Speaking, Customer Service, Community Outreach, Nonprofits, Strategic Planning, Leadership Development
Education
Elmira College 1998 — 2001
MS. Ed, Education/Literacy
Castleton University 1993 — 1998
BS, Literature
Glenwood Development March 2013 - Present
Independent Contractor March 2011 - Present
Time Warner Cable March 2011 - January 2012
Charlotte Honda July 1996 - March 2011
CEM Corporation December 1993 - July 1996
Skills
PeopleSoft Financials, ADP Lightspeed..., Microsoft Office: Word,..., Microsoft Excel, ADP Payroll, PeopleSoft, Accounting, Management, Recruiting, Internal Audit, Auditing, Outlook, Finance, Payroll, Financial Accounting, Internal Controls, Forecasting, Human Resources, Cash Flow, External Audit, Account Reconciliation, Tax, Process Improvement, Microsoft Word, JD Edwards, Financial Statements, Invoicing, Balance, Financial Reporting, Microsoft Office, General Ledger, Accruals, SAP, Accounts Payable, Customer Service, Journal Entries
Education
UNC Charlotte 1991 — 1994
MBA, Business Administration
Catawba College 1987 — 1991
BA, Financial Accounting
Columbus Neighborhood Health Centers, Inc. September 2013 - Present
SafeAuto Insurance Company June 2013 - September 2013
Time Warner Cable August 2011 - December 2012
Urban Active Fitness March 2009 - January 2011
The Cellular Connection - Verizon Wireless Premium Retailer July 2007 - March 2009
Ohio Department of Commerce February 2004 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook, Microsoft Word, Microsoft Office 2007, Internet, Typing, Fax, Copying, Scanners, File Systems, Data Entry, Phone Skills, Phone Etiquette, Multi-line Phone, Salesforce.com, Sales, Avaya, ADP E-Time, Kronos Timekeeping, Windows 7, Outlook, Sales Management, Telephone Skills, PowerPoint, Customer Service, Telecommunications, Wireless, Customer Retention, Human Resources, Social Networking, Customer Experience, Broadband, Direct Sales, Inventory Management, Hiring, Coaching, Interviews, Sales Presentations, PeopleSoft, New Hire Orientations, Retail, Social Media, Webinars, Account Management, Time Management, Personal Lines Auto, Insurance, Property & Casualty...
Education
Hondros College 2013 — 2013
Insurance
Capital University 2005 — 2007
History
Columbus State Community College 2003 — 2005
Sport and Fitness Administration/Management
Badger Meter May 2014 - Present
Badger Meter January 2011 - Present
Racine Federated Inc. July 2006 - January 2011
Time Warner Cable January 2004 - July 2006
US Navy September 1997 - September 2004
Skills
Electronics, Troubleshooting, Customer Service, Problem Solving, Customer Relations, Testing, Process Improvement, Manufacturing, Team Building, Technical Training, Engineering, Product Development, Instrumentation, Automation, Continuous Improvement, Electrical Engineering, Process Control, PLC, Electricians, Leadership, Meters, Sales Operations, Project Management, Team Leadership, SCADA, Cross-functional Team..., Operations Management, Process Automation, Program Management, Project Planning, Energy, Project Engineering, Contract Negotiation
Education
Cardinal Stritch University 2011 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
US NAVY
Heavy Iron Studios, Inc. June 2015 - August 2015
Time Warner Cable June 2013 - August 2013
Harvey Mudd College January 2013 - May 2013
National Center for Atmospheric Research May 2012 - August 2012
Skills
Game Development, Video Game Production, Agile Methodologies, Unity3D, C#, Game Design, Video Games, Perl, C++, Java, Python, Perforce, Git, Subversion, Software Engineering, Matlab, Android Development, Systems Engineering, OpenGL ES, HTML, SSL Certificates, Qt
Education
Carnegie Mellon University 2014 — 2016
Master of Entertainment Technology, Entertainment Technology
Harvey Mudd College 2010 — 2014
Bachelor of Science (BS), Engineering
Bryant & Stratton College July 2015 - Present
Time Warner Cable March 2015 - May 2015
EUCHNER-USA August 2011 - February 2015
Rapid Response Monitoring August 2008 - August 2011
Skills
Microsoft Dynamics GP, Data Entry, Multi-task & Handle..., Organizational &..., Order Processing, Microsoft Word, Databases, Employee Training, Oral Communication, Written Communication, Customer Follow-up, Call Centers, Phone Etiquette, Multi-line Phone, Inventory Management, Bulk Mailing, Windows 7, Filing, Scanners, Order Fulfillment, Microsoft Excel, Customer Service, Outlook, Microsoft Office, Customer Satisfaction
Education
Castleton State College 2004 — 2008
Bachelor of Arts (BA), Music Education, 3.77 GPA
Apple August 2014 - Present
Split Session January 1995 - Present
Dish Network June 2012 - August 2014
Time Warner Cable August 2011 - June 2012
Chase March 2004 - November 2010
HHGregg March 2000 - January 2004
Hocking College May 1999 - February 2000
Midwest National Mortgage Bank, Inc. August 1998 - May 1999
ABC Warehouse September 1996 - August 1998
Paragon Sight and Sound March 1995 - March 1996
Skills
Customer Retention, Technical Support, Public Relations, Call Centers, Sales, Sales Management, Billing Solutions, Customer Service, Communication Skills, Creative Problem Solving, Public Speaking, Sales Presentations, Key Account Acquisition..., Customer Engagement, Long-term Customer..., Telecommunications..., Billing Mediation, Call Center Development, Call Center..., Project Management, Account Management, Team Management, Supervisory Skills, Satellite Communications, Computer Information..., Superior Computer Skills, Musical Theatre, Theatrical Production, Stage Lighting, Community Theatre, Audio Engineering, Live Sound, Audio Editing, Audio Post Production, Videography, Video Production, Video Editing, Video Conferencing, Camera Operating, Wedding Videos, Concert Production, Mortgage Banking, Loan Servicing, Credit Risk, Credit Analysis, Credit Management, Fraud Claims, Interest Rate Risk..., Home Theater, Political Science
Education
Ohio University 1993 — 1995
BSC Junor Status, Telecommunications Engineering, 3.2
Capital University 1992 — 1993
Certifcate of completion - The Recording workshop, Information Technology, 3.94
Athens High School 1984 — 1987
College Prep, 3.0
Time Warner Cable June 2014 - Present
Carson-Newman University January 2014 - May 2014
Craine Thompson & Jones, P.C. January 2014 - May 2014
Walgreens September 2009 - November 2013
Chipmenders December 2006 - August 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Public Speaking, Customer Service, Social Media, Research, Leadership, Teaching, Photoshop, Teamwork, Editing, Time Management, Marketing, Team Leadership, Critical Thinking, Problem Solving
Education
Carson-Newman College 2011 — 2014
Bachelor of Business Administration (BBA), Accounting
Carson-Newman University 2011 — 2014
Bachelor's degree of Accounting, Accounting
Allstate Insurance May 2014 - Present
Kut'n it Up Barber and Beauty July 2011 - Present
Allstate Insurance November 2013 - May 2014
Allstate Insurance January 2013 - November 2013
Another Choice for Black Children Adoption Agency June 2012 - January 2013
Time Warner Cable 1988 - 2010
Skills
Customer Service, Call Center, Management, Call Centers, CRM, Recruiting, Training, Employee Training, Telecommunications, Technical Support, Customer Experience, Team Leadership, Customer Retention, Team Building, Coaching, Cross-functional Team..., Interviews, Sales Process, Leadership Development, Human Resources, Hiring, Community Outreach, Public Relations, Vendor Management, Leadership
Education
Rutledge Business College 1980 — 1982
Business Management, Business Administration
Carolina School of Broadcasting
Gaiam January 2015 - Present
SportsLabs - A Silver Chalice Company December 2013 - December 2014
Robert Half December 2013 - October 2014
Time Warner Cable May 2013 - October 2013
Double Encore, Inc. September 2011 - February 2013
Metropolitan Pathologists June 2008 - September 2011
Physician Reimbursement Systems March 2003 - May 2008
National Technology Transfer February 2000 - June 2002
Skills
iPhone, iPad, Objective-C, SQLite, Xcode, Software Development, iOS, 4D, Relational Databases, Agile Methodologies, JSON, PHP, phpMyAdmin, MySQL, LinkedIn API, Facebook API, Github, Lighthouse, Basecamp, Pivotal Tracker, Linux, XML, JavaScript, OS X, MVC, 4th Dimension, Amazon Web Services..., REST, HTML, HTML 5, SQL, iOS development, Databases, Subversion, Mobile Applications, Apache, Python, User Interface, Web Applications, Object Oriented Design, CSS, Git, Mobile Devices, iOS Development, HTML5, iPad Development
Education
Colorado State University 2010 — 2011
Master of Science in Business Administration - Computer Information (MSBA-CIS)
Colorado State University 1995 — 1998
Bachelor of Science, Computer Engineering
Case Western Reserve University 1981 — 1985
Electrical Engineering
Time Warner Cable July 2007 - Present
TIME WARNER CABLE October 1999 - June 2007
Skills
Broadband, Cabling, Call Center, Call Centers, Cross-functional Team..., Employee Relations, Event Planning, Leadership, Management, Optical Fiber, Process Improvement, Team Leadership, Telecommunications, Telephony, Troubleshooting, VoIP, Wireless, Customer Experience, Customer Satisfaction, Customer Service, DOCSIS, Sales, Team Building
Education
Cardinal Stritch University
Business Management
Time Warner Cable July 2006 - Present
Ohio Cable Telecommunications Association January 1990 - June 2006
Ohio House of Representatives 1986 - 1988
Ohio Senate 1983 - 1984
Skills
Legislative Relations, Public Policy, Government, Public Speaking, Policy Analysis, Politics, Political Campaigns, Policy, Nonprofits, Strategic Communications
Education
The Ohio State University - The Max M. Fisher College of Business 2004 — 2006
MBA
Capital University Law School 1991 — 1995
Law
The Ohio State University 1983 — 1986
Bachelor of Arts, Spanish
Cable MSOs (CMCSA,TWC,LMCA) 1984 - 2015
Comcast Cable 2005 - 2014
Cox Communications 2003 - 2005
Liberty Global 1999 - 2002
Liberty Global 1991 - 1998
Hong Kong Cable Communications 1990 - 1991
Time Warner Cable 1985 - 1990
Skills
Sales Management, Direct Sales, B2B, Access, New Business Development, Customer Retention, Contract Negotiations, Market Development, Telecommunications, Sales, CRM, Wireless, Business Planning, Sales Process, Leadership, Strategic Planning, Selling, Account Management, Start-ups, Sales Operations, Strategy, Contract Negotiation, Team Building, Product Development, Cross-functional Team..., Customer Satisfaction, E-commerce, Integrated Marketing, Vendor Management, Call Centers, Marketing, Forecasting, Management, Strategic Partnerships, Business Development, Salesforce.com, Team Leadership, Networking, Solution Selling, Product Management, Product Marketing, Competitive Analysis, Mergers & Acquisitions, Analytics, P&L Management, Lead Generation, International Sales, Analysis
Education
Carnegie Mellon University - Tepper School of Business 2004 — 2004
Managing Financial Value
University of Wisconsin (M.S.)
M.S., Economics, Sociology, 4.0
University of Wisconsin (B.A.)
B.A., Broad Field Social Science
Time Warner Cable December 2009 - Present
Kaztronix/COX October 2009 - December 2009
Sprint April 2005 - March 2009
Nextel Inc. March 1999 - April 2005
Nextel Communications 1999 - 2003
Iridium LLC April 1997 - April 1999
AT&T Wireless Services October 1995 - April 1997
Bell South January 1994 - October 1995
Bell Labs Lucent Technologies April 1979 - January 1994
AT&T Bell Labs 1979 - 1994
Skills
TCP/IP, GSM, VoIP, SS7, Systems Engineering, Telecommunications, Wireless, IP, Network Design, Wireless Networking
Education
The George Washington University 1984 — 1986
MSEE, Communications
Capitol College 1976 — 1979
BSEE, Electronics
Time Warner Cable November 2012 - Present
Adecco August 2005 - November 2012
Skills
Human Resources, Employee Relations, Operations Management, Management, Talent Acquisition, Temporary Staffing, Temporary Placement, Account Management, Recruiting, Staffing Services, Onboarding, Call Centers, Strategy, Interviews, Talent Management, Sourcing, Performance Management, Personnel Management, Applicant Tracking..., Hiring, New Hire Orientations, HRIS, Technical Recruiting
Education
Catawba College 1992 — 1996
BA, Business Administration
Time Warner Cable 2013 - 2013
jcpenney August 2011 - March 2012
Education
Cardinal Stritch University 2013 — 2016
Time Warner Cable June 2011 - Present
ESPN August 2014 - Present
Coaches Aid Corporation March 2013 - Present
Charlotte Knights July 2013 - September 2013
Time Warner Cable March 2006 - June 2011
Group 1 Software January 2004 - February 2006
Precision Fabrics Group November 1999 - December 2003
Gerber Products Company November 1996 - November 1999
Skills
Sales, PeopleSoft, Leadership, Access, Microsoft Excel, PowerPoint, Management, Web ET, Final Cut Pro, Avid, Broadcast HD, Mica500, Adobe Audition, Cool Edit Pro, SAM Broadcaster, Microsoft Office, Production Assistance, Account Reconciliation, Broadcast, Invoicing
Education
Carolina School of Broadcasting 2012 — 2014
Certification, Broadcast Communications Technology
North Carolina Agricultural and Technical State University 1992 — 1994
Animal Sciences
Apartments Now July 2014 - Present
Time Warner Cable August 2013 - July 2014
Time Warner Cable Lead Dispatcher (2011-current) January 2011 - January 2013
Time Warner Cable March 2008 - January 2011
Boston Store November 2006 - September 2007
Skills
Telecommunications, Dispatching, Call Center, Broadband, Customer Satisfaction, Troubleshooting, Customer Service, Sales, Account Management, Call Centers, Direct Sales, Leadership, Training, Team Building, Customer Retention, Team Leadership, Customer Experience, VoIP
Education
Cardinal Stritch University 2009 — 2011
Associates, Business Management
Messmer High School 2002 — 2006
Racine Unified School District June 2013 - Present
Fuel Media Group September 2011 - Present
Fuel Media Group January 2006 - January 2011
SC Johnson & Son December 2010 - 2011
Northwestern Mutual March 2009 - June 2010
Northwestern Mutual March 2009 - June 2010
Time Warner Cable April 2008 - March 2009
Time Warner Cable February 2006 - January 2009
TIME February 2007 - April 2008
CNH Global December 2005 - February 2007
Skills
Social Media Marketing, Customer Service, Marketing, Management, Sales, Project Planning, Strategy
Education
Carthage College 2002 — 2010
Dual Bachelor's, Marketing & Business Administration
Horlick High
Liquidation Channel March 2011 - Present
MagRabbit, Inc. December 2010 - March 2012
Time Warner Cable September 2008 - January 2011
The Jewelry Channel April 2007 - April 2008
Skills
Radio, Broadcast, Video, Adobe Audition, Broadcast Television, Television, Video Production, Camera, Radio Broadcasting, Radio Producing, Wireless, Camera Operating, Troubleshooting, OS X, Final Cut Pro, Film Production, Video Editing, Videography, Sound, Post Production, Producing, Voice Over
Education
The University of Texas at Austin 2002 — 2004
Bachelors of Science, Radio-TV-Film
Casper College 2000 — 2002
Associate of Arts (AA), Theatre/Theater Performance
ADTRAN November 2014 - Present
Time Warner Cable June 2013 - November 2014
Windstream Communications March 2012 - June 2013
Windstream Communications October 2007 - March 2012
Hargray Communications November 2009 - February 2011
Windstream Communications, INC September 2001 - November 2009
CT Communications INC January 1999 - September 2007
Skills
Ethernet, Network Engineering, DWDM, DSL, Network Design, Metro Ethernet, VoIP, LAN-WAN, Fiber Optics, Cisco Technologies, Carrier Ethernet, DS3, TDM, Telephony, Adtran, Broadband, Troubleshooting, DSLAM, TCP/IP, Wireless, T1
Education
MEF-CECP Certification 2013 — 2013
Certification, Carrier Ethernet
Catawba College 2005 — 2008
Bachelor, Business Administration, Information Systems
Southern Alamance High School 1989 — 1992
High School/Secondary Diplomas and Certificates
Time Warner Cable 2014 - Present
WebFinance, Inc. 2013 - 2014
Fannie Mae 2012 - 2014
QuadraMed (Now Nuance Communications) 2009 - 2012
CGI 2000 - 2009
Skills
CRM, Product Management, Software Development, Scrum, Program Management, Management, Business Analysis, Business Development, Enterprise Software, SDLC, Requirements Analysis, Integration, Software Project..., Agile Methodologies, Business Intelligence, Product Development, Team Building, Enterprise Architecture, Outsourcing, ERP, Consulting, SharePoint, Quality Assurance, Strategy, SaaS, Agile Project Management, Software Documentation, IT Strategy, Leadership, Cloud Computing, Healthcare Information..., Cross-functional Team..., Project Management, Java, P&L Management, Budgets, Testing, PMO, Professional Services, Sales, Mergers & Acquisitions, Strategic Partnerships, Process Improvement, Vendor Management, Proposal Writing, Negotiation, E-commerce, Mobile Devices, EHR, ICD-10
Education
Carnegie Mellon University
Masters, Information System Management, 3.8 GPA
Harvard University
Graduate Studies, Computer Science
Drake University
BSBA, Marketing / Management, 3.9 GPA
Emory Univeristy
Management of Global Teams (Executive Education)
Resource Ammirati May 2014 - Present
ESPN June 2012 - May 2014
Time Warner Cable May 2010 - May 2012
Fahlgren Mortine Public Relations June 2006 - May 2010
Columbus Blue Jackets August 2005 - May 2006
Fahlgren August 2005 - May 2006
Ohio Department of Insurance August 2004 - August 2005
Skills
Media Relations, Social Media, Public Relations, Big-picture Thinking, Crisis Communications, Press Releases, Public Speaking, Research, Broadcast, New Media, Creative Direction, Leadership, Integrated Marketing, Strategic Communications, Sponsorship, Event Planning, Spokesperson, Event Management, Strategic Planning, AP Style, Nonprofits, Community Outreach, Social Media Marketing, Corporate Communications, Publications, Media Buying, CRM, Television, Strategy, Editing, Newsletters, Content Development, Project Management, Advertising, Digital Strategy, Publicity, Digital Marketing, Marketing Communications, Sports, Media Planning, Digital Media, B2B, Blogging, Internal Communications, Messaging, Copywriting, Marketing, Speech Writing, Budgets, Facebook
Education
Capital University 2002 — 2006
Gahanna 1998 — 2002
Time Warner Cable February 2011 - Present
Time Warner Cable 2006 - 2011
Time Warner Cable July 2004 - 2006
REW Materials 2002 - 2004
Skills
People Development, Interviews, Conflict Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Team Leadership, Leading Meetings, Public Speaking, Inventory Management, Dispatching, Change Management, Event Management, Operations Management, Analysis, Leadership, Management, Call Centers, Process Scheduler, Time Management
Education
Cardinal Stritch University 2010 — 2014
Bachelor's of Business Management, Business Administration, Management and Operations, 3.97 g.p.a
Hawthorne Neighborhood Council January 2015 - Present
Hawthorne Neighborhood Community Council December 2013 - Present
Comcast June 2008 - January 2012
Time Warner Cable May 1994 - June 2008
Carlson Marketing January 1985 - March 1994
Skills
Mentoring, Liaison, Process development, Change Management, Cultural Diversity, Time Management, Goal-oriented..., Strategic Leadership, Conflict Resolution, Program Management, Community Outreach, Process Simulation, Leadership, Team Building, Management, Training, Project Management, Government, Project Planning, Telecommunications, Newsletters, Public Relations, Event Planning, Fundraising, Nonprofits, Strategic Communications, Budgets, Public Speaking, Strategic Planning, Marketing, Volunteer Management, Policy, Community Development, Event Management
Education
Colorado Technical University On-line 2005 — 2006
Master's degree, Business Management
Cardinal Stritch University 2002 — 2004
Bachelor's degree, Business Management
Marcus Hotels & Resorts May 2014 - Present
Divine Destinies Life Skills & Educational Training December 2009 - Present
Marquette University October 2003 - Present
Time Warner Cable May 2012 - May 2014
Time Warner Cable April 2005 - May 2014
Trisept Solutions/La Macchia Enterprises September 1994 - April 2005
Skills
Process Improvement, Troubleshooting, Project Management, Management, Analysis, Access, Public Speaking, Strategic Planning, Program Management, Leadership, Project Planning, Public Relations, Training, Information Technology, Analytics, SQL, Creative Problem Solving, Cross-functional Team..., Success Driven, Passion for Success, Passion for Helping..., Team Mentoring, Youth Mentoring, Wireless Networking, Business Process, Technical Presentations, Written & Verbal..., Positive Can-do Attitude, Friendly Personality
Education
Cardinal Stritch University 2003 — 2005
Master of Business Administration (MBA), Business
Milwaukee School of Engineering 1996 — 2000
Bachelor of Science (BS), Computer Systems and Networking
Homestead High School - Mequon, WI 1992 — 1996
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Time Warner Cable August 2014 - Present
Time Warner Cable June 2010 - Present
Time Warner Cable April 2013 - November 2013
Skills
Telecommunications, Training, Sales, Call Centers, Wireless, Direct Sales, VoIP, Customer Retention, Customer Satisfaction, Account Management, Solution Selling, Customer Experience, Salesforce.com, IP, Broadband, Sales Operations
Education
Cardinal Stritch University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Human Services, General
Marquette University 2008 — 2009
International Affairs, International Affairs
Milwaukee Lutheran High School 2004 — 2008
High School
Texas Department of Family and Protective Services June 2013 - Present
Communities In Schools of San Antonio February 2011 - June 2013
State of Tennessee June 2008 - December 2010
Walgreens August 2006 - May 2008
Time Warner Cable July 2003 - July 2006
Skills
Social Services, Public Speaking, Program Development, Community Outreach, Nonprofits, Youth Development, Child Welfare, Tutoring, Child Development, SPSS, Case Managment, Crisis Intervention, Community Development, Adolescents, Supervisory Skills, Leadership, Qualitative Research, Research, Staff Development, Student Counseling, Child Advocacy, Youth Mentoring, Family Services, Foster Care, Program Coordination, Case Management Services, Student Affairs, Event Planning, Case Management, Psychotherapy, Volunteer Management, Mental Health, Mental Health Counseling, Group Therapy
Education
The University of Texas at San Antonio 2013 — 2015
Master of Social Work (M.S.W.), Social Work
Capella University 2009 — 2011
Master of Science (MS), Human Services, General
University of Tennessee-Knoxville 2006 — 2008
Bachelor of Arts (B.A.), Psychology
Time Warner Cable September 2014 - Present
Time Warner Cable June 2014 - September 2014
Time Warner Cable April 2013 - June 2014
Time Warner Cable September 2013 - March 2014
Time Warner Cable October 2007 - April 2013
Time Warner Cable December 2006 - October 2007
Time Warner Cable August 2005 - December 2006
SBC (Now AT&T) June 2002 - December 2003
Skills
Customer Service, Leadership, Microsoft Office, Public Speaking, Strategic Planning, Budgets, Customer Satisfaction, Cross-functional Team..., Call Centers, Customer Retention, Sales Management, Sales Process..., Customer Experience, Team Building, Internal & External..., Training, Coaching, Data Analysis, Outlook, Windows, Management, Sales, Account Management, Team Leadership
Education
Cardinal Stritch University 2008 — 2014
Bachelor of Science - Management, Business Administration and Management, General
UWP 1998 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Time Warner Cable Business Class February 2015 - Present
Time Warner Cable February 2010 - February 2015
Masters Gallery Foods, Inc. January 2005 - 2008
Skills
Sales Operations, Sales, Account Management, Telecommunications, Broadband, Direct Sales, Customer Service, Customer Retention, Networking, Customer Satisfaction, VoIP, PRI, Salesforce.com, T1, Solution Selling, Wireless, B2B, Fiber Optic Technology, Metro Ethernet, Disaster Recovery, SIP Trunking, Cloud Strategy
Education
Cardinal Stritch University 2014 — 2016
Bachelor's degree, Business Management and Operations
University of Wisconsin-Oshkosh 2008 — 2010
Logistics, Materials, and Supply Chain Management
Big Lots Stores June 2015 - Present
Time Warner Cable March 2013 - June 2015
Time Warner Cable September 2012 - March 2013
Time Warner Cable June 2011 - September 2012
Skills
Social Media, Public Speaking, Graphic Design, Leading Groups, Project Management, Leadership, Internal Communications, Campaign Managment, Promotions, Sports Marketing, Project Organization, Editing, Brand Development, Management, Marketing Communications, Public Relations, Media Relations, Press Releases, Strategic Communications, Crisis Communications, PowerPoint, Event Planning
Education
Capital University 2009 — 2013
B.A., Public Relations, Communication, Public Speaking
Quarles & Brady LLP June 2014 - Present
Assurant Healthcare February 2008 - June 2014
Time Warner Cable August 2003 - February 2008
AIM Healthcare August 2001 - August 2002
EMJAY Corp / Wells fargo Retirement Plan Services September 1999 - August 2001
Skills
Insurance, Forecasting, Strategic Planning, Financial Analysis, Health Insurance, Process Improvement, Finance, Strategic Financial..., Financial Modeling, Analysis, Leadership, Variance Analysis, Account Management, Analytics, Marketing, Business Process..., Financial Reporting, Competitive Analysis, Business Planning, Corporate Finance, Financial Accounting, Accounting, Access, Outlook, Project Management, Microsoft Excel, Budgets, Business Analysis, Data Analysis, Pricing, Risk Management, Mergers & Acquisitions, Sarbanes-Oxley Act
Education
Cardinal Stritch University 2002 — 2004
MBA, Business
University of Wisconsin-Madison - School of Business 1994 — 1999
Operation Supply Drop August 2014 - Present
W2O Group July 2014 - Present
Revionics August 2013 - July 2014
Mutual Mobile November 2012 - July 2013
Etuvian, LLC July 2011 - February 2013
TechExecs January 2010 - October 2012
Parts.com June 2006 - June 2011
Time Warner Cable August 2001 - May 2006
Jumpstart Revenue August 1999 - August 2001
BroadCloud Communications 2000 - 2001
Skills
Enterprise Mobility, Enterprise Software, Mobile Technology, IT Strategy, Cloud Computing, Emerging Technologies, IT Management, SaaS, Mobile Applications, Strategic Technology..., Turn Around Management, New Business Development, Vendor Management, Business Intelligence, Enterprise Architecture, Venture Capital, Web 2.0, IT Operations, Resource Management, Strategic Partnerships, Mobile Devices, Management, Project Management, Strategy, Product Management, Entrepreneurship, Start-ups, Business Development, Project Planning, Leadership, Mergers & Acquisitions, IT Service Management, Salesforce.com, Integration, Executive Management, CRM, Mobile Strategy, Telecommunications, Business Process..., Analysis, Information Technology, Professional Services, Contract Negotiation, Outsourcing, E-commerce, Cross-functional Team..., Go-to-market Strategy, Consulting, Project Portfolio..., Software Development
Education
Carnegie Mellon University
BSIM, Entrepreneurship
University of Limerick
Charter Communications October 2014 - Present
Time Warner Cable November 2012 - October 2014
HoneyBaked Ham November 1998 - April 2014
Time Warner Cable February 2011 - November 2012
Proveer November 2008 - December 2009
Proveer May 2008 - October 2008
Lawson Products, Inc 2006 - 2008
Case Western Reserve University 2000 - 2003
Hyde School 2001 - 2001
Skills
Sales, Training, Customer Service, B2B, Troubleshooting, Selling, Inventory Management, Call Centers, Retail, Fundraising, Technical Leadership, Public Speaking, Sales Process, Dispatching, Social Media, Graphic Design, Printers, Account Management, New Business Development, Technical Support, Merchandising, Sales Management, Microsoft Office, Organizational..., Customer Retention, Technical Analysis, Job Scheduling, Customer Engagement, Customer Satisfaction, Wide Format Printing, Customer Oriented, Microsoft Excel, Customer Experience, Remote Troubleshooting, Internet Troubleshooting, Telecommunications
Education
Case Western Reserve University 2000 — 2005
Bachelor of Arts, Political Science
Hyde School 1995 — 2000
Quad/Graphics 2015 - Present
The Hackett Group 2014 - 2015
Brady Corporation November 2011 - June 2014
Time Warner Cable August 2010 - November 2011
Odell Volunteer Fire & Rescue 2008 - 2011
Wells Fargo November 2007 - August 2010
KBACE Technologies June 2007 - November 2007
Cisco Systems 2007 - 2007
Ingersoll Rand 2001 - 2007
Skills
PeopleSoft, HRIS, Oracle E-Business Suite, Workday, Lean Transformation, Strategic Thinking, Project Portfolio..., IT Strategy, Change Management, Department Budgeting, Training Facilitation, Business Process..., Global Program..., Multi-state Payroll..., Human Resources, Training, Recruiting, Management
Education
Catawba College 2002 — 2006
BBA, Business Administration
Glen Este High School
The School District of Janesville May 2013 - Present
Clean Power March 2013 - May 2013
Catholic Charities of the Archdiocese of Milwaukee, Inc November 2012 - January 2013
Waterstone Mortgage Corporation March 2011 - August 2012
Security MicroImaging December 2008 - March 2011
Time Warner Cable 2006 - 2008
Fiserv, Inc. 2000 - 2006
Skills
Employee Relations, Employee Benefits, Compliance Management, Compliance Audits, OFCCP, Talent Management, Talent Acquisition, Talent Development, Performance Management, Organizational Change, EEOC, Benefits Administration, Benefits Design, Coaching, Compensation, Policy Writing, PeopleSoft, ADP Payroll, Job Description..., Change Management, Personnel Management, Quality Auditing, Human Resources, Deferred Compensation, HRIS, Training, Job Descriptions, Management, Strategic Planning, Employee Engagement, FMLA, Policy, Payroll, Recruiting, Onboarding, Temporary Placement, Hiring, Applicant Tracking..., Employment Law, Leadership, Compensation & Benefits, Team Building, Interviews, Process Improvement
Education
Cardinal Stritch University
BA, Business Management
NEW WORLD FINANCIAL May 2005 - June 2009
PEOPLE CHOICE MORTGAGE March 2003 - May 2005
Time Warner Cable February 2001 - March 2003
Diversey Inc March 1994 - August 1999
Education
Carthage College 1994 — 1997
BA, Marketing, Spanish, Computer Science
Time Warner Cable February 2014 - Present
Time Warner Cable March 2010 - January 2014
Time Warner Cable January 2008 - April 2010
Central Benefits January 2006 - February 2008
Diamond Innovations, Inc., U.S.A. 2004 - 2005
Skills
Account Reconciliation, Accounting, Microsoft Excel, PeopleSoft, Variance Analysis, Microsoft Office, Financial Analysis, Monarch Pro, Adobe Fireworks, VBA, Journal Entries, Team Leadership, Financial Reporting, General Ledger, Access, Process Improvement, Analysis, Sarbanes-Oxley Act, Budgets, Forecasting, Financial Statements
Education
University of Phoenix 2013 — 2017
Master of Business Administration (MBA), Accounting, 4.0 Currently
Capital University 2008 — 2010
Partial MBA
The Ohio State University 1995 — 2000
Bachelor of Science (BS), Accounting, Graduated Cum Laude
Time Warner Cable July 2010 - Present
Carroll University January 2002 - July 2012
Pinstripe Inc. October 2007 - July 2010
University of Phoenix August 2004 - September 2007
Skills
Interviewing, Talent Acquisition, Onboarding, Technical Recruiting, Hiring, Recruiting, Taleo, Applicant Tracking..., Human Resources, Sourcing, Interviews, College Recruiting, Employee Relations, Outsourcing, Training, Team Building, Management, Staff Development, Coaching, Employee Training, Cold Calling, Talent Management, New Hire Orientations, Time Management, Behavioral Interviewing, Sales, Resume Writing, Employee Benefits, Internet Recruiting
Education
Carroll University 1997 — 2001
University of Phoenix 2004 — 2005
Business
SOAR 2014 - 2015
True Value January 2013 - April 2014
Johnson Publishing Company March 2012 - December 2012
(Independent) February 2010 - February 2012
Chicago Magazine 2000 - 2010
Draft Worldwide, Chicago 1999 - 2000
KJM Consulting 1998 - 2000
Time Warner Cable 1993 - 1998
Time Warner Cable 1989 - 1993
Office of President Nixon 1981 - 1983
Skills
Event Management, Strategic Partnerships, Project Management, Proposal Writing, Budget Management, Contract Negotiation, Training, Research and Analysis, Research, Marketing, Marketing Strategy, Publishing, New Business Development, Advertising, Email Marketing, Direct Marketing, Public Relations, Copywriting, Brand Development, Event Planning, Social Media, Sponsorship, Management, Brand Management, Leadership, Integrated Marketing, Sales, Strategic Planning, Product Development, Marketing Research, Marketing Communications, Online Marketing, Digital Marketing, Fundraising, Nonprofits
Education
Cardinal Stritch University
BS
TrueCar, Inc. June 2014 - Present
Toyota May 2013 - August 2013
Rohrback Cosasco Systems, Inc. November 2009 - May 2012
Jaco Trading International Corporation January 2009 - June 2011
Time Warner Cable June 2008 - August 2008
Carnegie Mellon University 2006 - 2008
Kavlico Corporation May 2007 - August 2007
Carnegie Mellon University January 2007 - May 2007
Skills
SQL, Omniture, Hive, Tableau, Web Analytics, MicroStrategy, Engineering, Product Development, CAD, Solidworks, Rapid Prototyping, GD&T, MS Project, Microsoft Office, Mechanical Engineering, Inventor, Testing, Pro Engineer, Manufacturing, Matlab, Autodesk Inventor
Education
University of Southern California - Marshall School of Business 2012 — 2014
Master of Business Administration (MBA)
Carnegie Mellon University 2008 — 2008
MS, Mechanical Engineering
Carnegie Mellon University 2004 — 2008
BS, Mechanical Engineering
Time Warner Cable June 2013 - Present
Time Warner Cable October 2010 - June 2013
AOL April 2009 - October 2010
AOL January 2008 - April 2009
America Online July 2004 - December 2007
America Online May 2001 - July 2004
Carnegie Mellon University August 1998 - May 2002
Skills
Cisco Technologies, Routing, Data Center, Network Design, Juniper, Load Balancing, Network Engineering, Troubleshooting, TCP/IP, Switches, BGP, Cisco IOS, Cloud Computing, System Deployment, Networking, Routing Protocols, Ethernet, Network Architecture, MPLS, Wireshark, OSPF, VPN, Computer Network..., Wireless Networking, IPv6, QoS, WAN, JUNOS, Cisco Routers, F5 BigIP, VLAN, Network Security, Firewalls, LAN-WAN, IS-IS, Switching, A10, DNS, SNMP, RIP, VoIP, Performance Tuning, Collaborative Problem..., MPLS VPN, IPSec, Cisco Nexus, Routers, IP, Juniper Technologies, Management
Education
George Mason University 2004 — 2007
MS, Telecommunications
Carnegie Mellon University 1998 — 2002
BS Policy and Management
University City Senior High School 1994 — 1998
HS
Time Warner Cable September 2008 - Present
Broadband Design & Engineering May 2005 - September 2008
AmeriSuites Hotels April 2002 - May 2005
Sunburst Hospitality/ Clarion Hotel July 1999 - February 2002
Skills
Networking, Access, VOD, IPTV, Account Management, Team Building, Sales Management, Negotiation, Operations Management, Budgets, Sales, Broadband, Ethernet, Wireless, Telecommunications, Training, Vendor Management, Set Top Box, DOCSIS, IP, Management, Digital TV, VoIP, TCP/IP, MPEG, Fiber Optics, Optical Fiber, HFC, Teamwork, Teaching, DAC, Motorola Hardware
Education
Castleton University 1999 — 2003
Time Warner Cable April 2013 - Present
Time Warner Cable November 2006 - April 2013
Time Warner Cable January 2001 - November 2006
Kohl's Department Store 1996 - 2000
Skills
Advertising, Marketing Communications, Direct Marketing, Marketing Strategy, Customer Retention, Marketing, Product Marketing, Integrated Marketing, Team Building, Social Media Marketing, Digital Marketing, Strategic Planning, Event Planning, Email Marketing, Social Media, Leadership, B2B, Online Marketing, Strategic Partnerships, Account Management, Online Advertising, Salesforce.com, Lead Generation, Competitive Analysis, Market Research, Marketing Management, Market Planning, Direct Sales
Education
Concordia University-Wisconsin 2011 — 2013
Bachelor's Degree, Business Management
Cardinal Stritch University 2009 — 2011
ABT Power Management, Inc. June 2014 - Present
Time Warner Cable April 2011 - June 2014
UNC Charlotte March 2010 - December 2010
Multi-Wall Packaging February 2007 - February 2010
Rowan Cabarrus Community College 2010 - 2010
WA Brown April 2006 - January 2007
Shat-R-Shield, Inc. May 1998 - April 2006
Catawba College July 1985 - April 1998
Rowan Cabarrus Community College 1998 - 1998
Skills
Process Improvement, SharePoint, Business Analysis, System Administration, Vendor Management, Troubleshooting, Project Management, Management, Analysis, SQL, Business Intelligence, Access, Team Leadership, Data Analysis, Program Management, Budgets, PeopleSoft, Performance Management, Training, Visio, Sequel ViewPoint
Education
Catawba College 1990 — 1996
B.A., Computer Information Systems
East Carolina University 2004 — 2005
Non, MIS Performance Improvement
University of North Carolina at Charlotte 2005 — 2005
P.M.P., Process Improvement / Project Management
Rowan Cabarrus Community College 1980 — 1982
A.A.S., Data Processing
Genesys April 2014 - Present
Broadsoft January 2008 - April 2014
Time Warner Cable September 2006 - January 2008
Cisco Systems August 1999 - September 2006
Bell Atlantic (now Verizon) January 1981 - August 1999
Skills
VoIP, Wireless, IP, Ethernet, Telephony, SIP, Telecommunications, Cloud Computing, Sales Engineering, Product Management, Unified Communications, Mobile Devices, Managed Services, TCP/IP, Enterprise Software, Go-to-market Strategy, Strategic Partnerships, Integration, SaaS, Broadband, MPLS
Education
The Johns Hopkins University 1994 — 1996
Master of Science, Telecomm Info Systems and Advanced Technology
Carnegie Mellon University 1990 — 1991
Professional Studies, Graduate School of Computer Science and Electrical Engineering.
Columbia Union College 1980 — 1984
Bachelor of Science, Business and Information Systems
DIRECTV January 2014 - July 2015
Kaiser Permanente IT October 2011 - April 2013
DIRECTV January 2011 - October 2011
Kaiser Permanente July 2010 - January 2011
Computer Systems Catalyst February 2008 - June 2010
Time Warner Cable November 2006 - January 2008
PMI-LA January 2007 - December 2007
American Honda Motor Company, Inc. April 2003 - October 2006
Prudential California Realty December 2000 - March 2003
Computer Sciences Corporation March 1996 - December 2000
Skills
SDLC, Information Technology, ITIL, MS Project, Project Management, Software Project..., PMP, Visio, Leadership, Data Center, Contract Negotiation, PMBOK, Budgets, Training, Release Management, Management, Vendor Management, Software Development, Marketing, Process Improvement, Integration, PMO, Telecommunications, Requirements Analysis, SQL, Program Management, Microsoft Project
Education
Capella University 2003 — 2005
Master of Science, Information Technology - Specialization Project Management and Leadership
Pepperdine University, The George L. Graziadio School of Business and Management 1990 — 1992
Master of Business Administration (MBA)
University of Redlands 1987 — 1989
Bachelor of Science, Business Administration and Management, General
El Camino College 1974 — 1989
AA
Loyola Marymount University 1970 — 1972
Communication Arts
Project Management Institute
PMP, Project Management Professional
University of California, Irvine
Certificate, Project Management
University of California, Los Angeles
Certificate, Government Contract Management
Universal Companies September 2014 - Present
Universal Companies September 2014 - Present
Jay B. Fresh January 2009 - Present
Bryant & Stratton College April 2013 - September 2014
Time Warner Cable November 2010 - May 2011
Brady Corp July 2006 - December 2008
Brady Corporation June 2004 - July 2006
Best Buy October 2003 - September 2004
Skills
Leadership, Sales, Customer Service, B2B, Public Speaking, Social Media, Social Media Marketing, Marketing, Training, Event Planning, Team Building, Social Networking, Strategic Planning, Recruiting, Negotiation, Project Management, Microsoft Excel, Outlook, Budgets, Analysis, Coaching, Music Industry, Music, Promotions, Management, Event Management, Information Technology, Software Solution Sales, Entertainment, Microsoft Office, Community Outreach, Leadership Development
Education
Cardinal Stritch University 2005 — 2007
MBA
University of Wisconsin-Whitewater 2000 — 2004
BBA
Rufus King 1996 — 1999
College Prep
Time Warner Cable September 2013 - Present
Skills
Embedded Systems, Product Management, Cross-functional Team..., Product Development, Six Sigma, Engineering Management, Project Management, Process Improvement, Strategy, Business Analysis, Business Strategy, Manufacturing, Simulations, Integration, IT Strategy, Engineering, Wireless, Process Engineering, Program Management, Software Development, Electronics, Testing
Education
Carnegie Mellon University - Tepper School of Business 2006 — 2009
MBA, General Management, Strategy, Marketing, Organizational Behavior
University of California, Los Angeles 2004 — 2005
Postdoctoral Fellowship, Wireless Networks
University of Cincinnati 1999 — 2004
Ph.D., Computer Science
Indian Institute of Technology, Roorkee 1995 — 1999
BS, Electronics and Communication Engineering
Delhi Public School - R. K. Puram
Time Warner Cable Advanced Technology Group 2004 - Present
enableTV October 2008 - November 2009
Time Warner Cable 2004 - November 2009
Vidiom Systems October 2003 - September 2008
Fiserv Inc June 1984 - June 2003
Mellon Bank 1984 - 1990
FNB of Slippery Rock September 1976 - June 1984
Isaly's Dairy Company 1969 - 1976
Skills
Technical Documentation, Manuals, Technical Writing, Software Documentation, Agile Methodologies, Writing, Online Help, Product Management, Content Management, Linux, Testing, FrameMaker, Visio, RoboHelp, SharePoint, Content Development, Unix, Integration, Telecommunications, Management, Project Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1979 — 1984
MBA, Business
Carnegie Mellon University 1970 — 1975
BA in English, Rhetoric and Composition/Writing Studies
Taylor Allderdice HS 1966 — 1971
Diploma
Comcast Cable June 2011 - Present
Insight Communications November 2005 - June 2011
Time Warner Cable March 1988 - May 2005
Time Warner Cable Western Ohio 1988 - 2005
Skills
Employee Relations, Performance Management, Compensation, Benefits Administration, Onboarding, Payroll, Employee Engagement, Applicant Tracking..., Coaching, Talent Acquisition, Organizational..., Talent Management, Call Center, FMLA, Benefits, HR Policies, Hiring, Payroll Processing, Workers Compensation, Technical Recruiting, Employee Recognition, Recruitment/Retention, Policy Analysis, Conflict Resolution, Budgeting, Deferred Compensation, Employee Benefits, Change Management, Employee Training, Budgets, Workforce Planning, Call Centers, Training Delivery, HRIS, Succession Planning, New Hire Orientations, Human Resources
Education
Capital University
BorgWarner April 2013 - Present
Lear Corporation January 2012 - March 2013
Time Warner Cable January 2008 - January 2012
Lear Corporation May 2001 - January 2008
Draw Enterprises October 1995 - May 2001
Skills
Access, Accounting, Account Reconciliation, Accounts Receivable, Accounts Payable, Accruals, Auditing, Automotive, Budgets, Cash Flow, Consolidation, Continuous Improvement, Cost Accounting, Cross-functional Team..., Finance, Financial Accounting, Financial Analysis, Financial Modeling, Financial Statements, Financial Reporting, Fixed Assets, Forecasting, GAAP, General Ledger, Hyperion Enterprise, Internal Audit, Internal Controls, Management, Managerial Finance, PeopleSoft, Payroll, Process Improvement, SAP, Sarbanes-Oxley, Sarbanes-Oxley Act, Strategic Planning, US GAAP, Variance Analysis, Hyperion
Education
Youngstown State University 2000 — 2001
MBA, Business
Case Western Reserve University 1991 — 1995
Bachelor of Science, Accounting
Direct Supply December 2012 - Present
time warner cable November 2006 - May 2010
Starbucks 1995 - 1998
Skills
Talent Acquisition, Organizational..., Coaching, Project Management, Affirmative Action, Public Speaking, Candidate Generation, Employee Training, Employee Relations, Customer Service, Management, Event Planning, HR Consulting, Retail Buying, Strategic Partnerships, Sales Recruitment, Sourcing, Technical Recruiting, Recruiting, Interviews, Onboarding, Applicant Tracking..., College Recruiting, Temporary Placement, Strategic Planning, Human Resources
Education
Cardinal Stritch University 2012 — 2014
Master's degree, Business Administration and Management, General
University of South Carolina-Columbia 1982 — 1986
Bachelor of Science (BS), Management Science and Marketing
Clark Atlanta University
TCS June 2010 - Present
TCS June 2007 - May 2010
Time Warner Cable 1998 - 2007
Skills
Onboarding, Human Resources, Employee Relations, Applicant Tracking..., Employee Benefits, Talent Acquisition, Benefits Administration, College Recruiting, Recruiting, New Hire Orientations, Succession Planning, Interviews, Talent Management, Internet Recruiting, Employee Engagement, PeopleSoft, Compensation & Benefits, Compensation, Leave Administration, Training
Education
Carthage College 2005 — 2007
University of Phoenix
Cudahy High School
Time Warner Cable 2012 - 2013
Lincoln Financial Group 2010 - 2012
Celenia Software November 2007 - November 2009
ERP Consultant 2007 - 2008
Optimus Solutions 2005 - 2007
Mohawk Industries, Inc. 2001 - 2004
Bond Technologies 1999 - 2001
Skills
ERP, Software Project..., Business Intelligence, Business Analysis, Software Development, Project Management, SDLC, Web Services, Requirements Analysis, Visio, Program Management, Integration, Agile Methodologies, Requirements Gathering, Microsoft Dynamics, SQL, Cloud Computing, Scrum, Process Improvement
Education
Carnegie Mellon University 1994 — 1998
Jeppesen (via Tek Systems) August 2014 - October 2014
Allegion US December 2013 - June 2014
Time Warner Cable September 2012 - November 2013
Time Warner Cable June 2012 - September 2012
nSpire health July 2010 - September 2011
Time Warner Cable January 2010 - July 2010
Tendril Networks August 2008 - December 2009
JDSU January 2007 - 2008
On Command Corp January 2006 - December 2006
Fischer Imaging July 2004 - April 2005
Skills
Agile Methodologies, Java, Networking, Programming, Labview, Mac OS X, CCNA, Software Development..., Environments, CompTIA Network+, Testing, Linux, Quality Assurance, Troubleshooting, C++, Unix, Engineering, OS X, Microsoft SQL Server, Software Quality..., Embedded Systems, SDLC, SQL, Management, Software Development, Telecommunications, Program Management, Operating Systems, Product Development, Technical Support, Windows, Wireless, Hardware, Automation, Start-ups, Manufacturing, Test Planning, Test Automation, Mobile Devices, XML, Android, JavaScript, Agile Testing, Project Management, System Testing, Team Leadership, Team Building, Mobile Applications, HTML, Software Engineering
Education
Colorado Technical University 2011 — 2013
Master of Science, Computer Science - Software Engineering
Colorado Technical University 2006 — 2008
MSEE, Electrical Engineering
Case Western Reserve University 1991 — 1996
BSEE, Electrical Engineering
Batky-Howell
Certificate of Completion, Android Application Development (Programming)
Time Warner Cable Customer Care SupervisorTime Warner Cable1993 - Present
Education
Carroll University 1977 — 1980
National Cable Security March 2002 - Present
Time Warner Cable 2002 - 2011
Software People Inc December 1998 - March 2002
Education
Capital University 1993 — 1997
Time Warner Cable August 2005 - Present
Education
Cardinal Stritch University 2008 — 2010
Business Management and Admin.
The Penworthy Company April 2012 - Present
Verizon Wireless 2009 - 2011
Time Warner Cable June 2007 - 2009
AT&T 2006 - 2007
AT&T 1993 - 2006
Skills
SAP, Customer Service, Management, Sales Management, Sales Operations, Sales Process, Team Building, Time Management
Education
Cardinal Stritch University 2001 — 2003
University of Wisconsin-Milwaukee 1984 — 1987
Business/Corporate Communications
University of Wisconsin-Oshkosh 1978 — 1986
University of Wisconsin-Oshkosh 1982 — 1984
Muskego High School 1978 — 1982
ExxonMobil April 2014 - Present
Time Warner Cable April 2012 - February 2013
Verizon Communications February 2009 - April 2012
Verizon Business June 2004 - July 2007
Manager – Product Management – Verizon Communications (May 2000 – Jan 2004) May 2000 - January 2004
GTE November 1998 - May 2000
GTE May 1997 - November 1998
AAP Telecommunications March 1995 - August 1996
Skills
Product Marketing, Product Management, Marketing Strategy, Product Development, Go-to-market Strategy, Management, Marketing Management, Telecommunications, Project Management, Promotions, Market Penetration, Campaign Management, Multi-channel Marketing
Education
Carnegie Mellon University - Tepper School of Business 1991 — 1993
MBA, Marketing and Finance
Penn State University 1986 — 1990
Bachelor of Science (B.S.), Industrial Engineering, 3.8 GPA
Time Warner Cable April 2004 - Present
Time Warner Cable April 2004 - Present
Union EMS January 1995 - January 2002
Skills
SCTE BPI, SCTE BPT, SCTE BPE, Telecommunications, VoIP, Wireless, IP, Troubleshooting, Broadband, Customer Satisfaction, Process Improvement, Customer Service, Customer Experience, Leadership, Training, Computer Network..., Customer Retention, Networking, Team Leadership
Education
Carolinas College of Health Sciences
Emergency Medical Technology/Technician (EMT Paramedic)
Time Warner Cable December 2005 - Present
Skills
Broadband, VoIP, Ethernet, DOCSIS, IP, Fiber Optics, Telecommunications, Cabling, Computer Network..., VOD, Wireless, DWDM, IPTV, HFC, Troubleshooting, Routers, Optical Fiber, Switches, TCP/IP, Cable Television
Education
Capella University 2013 — 2014
BSIT, Computer Systems Networking and Telecommunications
LTS College 2008 — 2010
I.T Certifications, A+, NET+
ITT TECHNICAL INSTITUTE 2000 — 2003
A/S, ELECTRONICS ENGINEERING
Time Warner Cable September 2013 - Present
Time Warner Cable January 2007 - Present
Skills
Leadership, Telecommunications, Marketing Strategy, Product Marketing, Marketing Communications, Strategic Communications, PR Analytics & Insights, Programming, Cross-functional Team..., Team Building, Change Management, Project Management, Account Management, Customer Satisfaction, Broadband, Business Planning, Financial Modeling, Contract Negotiation, Virtual Teams, Media Monitoring, Vocus, Social Media Measurement, Radian6, Sales, Marketing, SharePoint, Microsoft Office, Analytic Thinking, Call Centers
Education
University of Wisconsin-Madison 1996 — 2001
BBA, Marketing and Finance
Cardinal Stritch University 2009 — 2011
MBA, Business Management
Cherry Creek Consulting, LLC June 2014 - Present
Time Warner Cable 2011 - 2013
Time Warner Cable 2008 - 2010
Time Warner Cable 2006 - 2008
Time Warner Cable 2002 - 2006
IBM 1998 - 2001
Computer Sciences Corporation 1996 - 1998
CSC 1995 - 1996
Skills
HRIS, HR Consulting, HR Policies, HR Transformation, Strategic HR, HR Software, HR Project Management, Project Management, Microsoft Office, E-Learning, Automation, Customer Service, Consulting, Managerial Finance, Internal Communications, Knowledge Management, Outsourcing, PowerPoint, Strategic Planning, PMP, Quantitative Research, s, Strategic Partnerships, Vendor Management, Windows, Writing, PeopleSoft, Employee Relations, Deferred Compensation, Performance Management, Talent Acquisition, Process Improvement, Onboarding, Applicant Tracking..., Succession Planning, Employee Benefits, Talent Management, Benefits Administration, Recruiting, Human Resources, Employee Engagement, Leadership, Employee Training
Education
University of Florida - Warrington College Of Business 2009 — 2011
MBA, Business
Carnegie Mellon University 2005 — 2005
N/A, Corporate eLearning
University of Houston 1983 — 1986
BS, Finance
Verallia/Saint-Gobain June 2010 - Present
Pep Boys May 2009 - July 2009
Kraft Foods May 2001 - March 2009
Time Warner Cable April 1995 - September 2000
Bradley Center September 1990 - April 1995
Skills
Human Resources, Personnel Management, Talent Management, Employee Relations, Succession Planning, Onboarding, Talent Acquisition, HRIS, Employee Engagement, Performance Management, Recruiting
Education
Cardinal Stritch University 1999 — 2001
MBA, Business
Aurora Health Care June 2011 - Present
Affinity Health System April 2010 - July 2012
Humana Insurance November 2007 - January 2009
Time Warner Cable December 2000 - June 2007
Skills
Healthcare, Epic Systems, EHR, Software Documentation, Ambulatory, Training, Nursing, EMR, Process Improvement, Management, Healthcare Information..., Informatics, Healthcare Management, CPOE, Customer Service, HIPAA, Cerner, Troubleshooting, Hospitals, Clinical Research, Clinics, Meditech, Physician Relations, Ambulatory Care, Team Leadership, Networking, Databases, Stork, Revenue Cycle, Medical/Surgical, Six Sigma, Security, Fundraising, Customer Satisfaction, PMP, Employee Training, Training & Development, Adult Education, Leadership, Physicians, Documentation, Project Management, Medical Terminology, Strategic Planning, Team Building, Patient Safety, Outlook, Microsoft Word, Access, Microsoft Excel
Education
Northeast Wisconsin Technical College 2009 — 2012
Associates, Nursing
Fox Valley Technical College 1998 — 2000
Associate, Computer Networking
Carroll University 1994 — 1998
Bachelor, Psychology
Time Warner Cable June 2015 - Present
Time Warner Cable November 2013 - June 2015
Time Warner Cable July 2013 - November 2013
Time Warner Cable December 2011 - July 2013
Time Warner Cable December 2009 - December 2011
Time Warner Cable December 2008 - December 2010
Time Warner Cable April 2008 - December 2008
Time Warner Cable December 2007 - April 2008
Time Warner Cable May 2005 - December 2007
Skills
Process Improvement, Customer Satisfaction, Telecommunications, Troubleshooting, Management, Project Management, Call Centers, Security, Customer Service, Time Management, Customer Experience, Vendor Management, VoIP, Customer Retention, Wireless, Broadband, Networking, Leadership
Education
Cardinal Stritch University 2009 — 2012
Bachelor, Strategic Management of Information Systems
Time Warner Cable July 2008 - Present
Time Warner Cable April 2006 - July 2008
Time Warner Cable December 2004 - April 2006
Ameritech May 2000 - July 2002
Skills
Telecommunications, Call Center, Customer Experience, Wireless, Customer Satisfaction, Avaya, Sales Management, Managed Services, Sales
Education
Cardinal Stritch University 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.5
National Youth Advocate Program (NYAP) 2015 - Present
CASA of Franklin County 2010 - 2015
Time Warner Cable 2006 - 2010
Skills
Nonprofits, Non-profits, Event Planning, Customer Service, Leadership, Strategic Planning, Account Management
Education
Case Western Reserve University 1995 — 2000
Hamilton High School 1992 — 1995
St. Jude Children's Research Hospital January 2012 - Present
St. Jude Children's Research Hospital August 2007 - January 2012
AUTOZONE INC October 2005 - August 2007
TIME WARNER CABLE February 2005 - October 2005
Technicolor 2001 - 2004
Skills
Troubleshooting, Computer Hardware, Hardware, Active Directory, Telephone Skills, Customer Service, Windows, Outlook, Call Center, Laptops, Operating Systems, TCP/IP, Data Entry, XP, Microsoft Office, Customer Satisfaction, Problem Solving, Software Installation, System Deployment, Windows 7, Group Policy, OS X, Help Desk Support
Education
Capitol College 2010 — 2011
Masters of Science, Information Assurance
University of Phoenix 2009 — 2010
Masters of Science, Information Systems
DeVry University 2006 — 2007
Bachelors of Science, Technical Management
Gigwalk September 2015 - Present
Robert J Bemboom, Ltd. December 2014 - September 2015
Cascade Vacation Rentals and Cascade Property Sales August 2005 - July 2015
Superior National Golf Course and Grand Marais EDA 2007 - 2013
Chez Jude 2009 - 2010
Carlson Marketing 2004 - 2005
Carlson Marketing 2003 - 2004
Time Warner Cable 2001 - 2003
Skills
Sales, Marketing Strategy, Social Media Marketing, Customer Service, Tourism, Advertising, Financial Reporting, Accounting, Merchandising, Print Media, Financial Analysis, Customer Service..., Microsoft Word, Microsoft Excel, Photoshop, InDesign, Social Media
Education
Cardinal Stritch University 2003 — 2005
Master of Business Administration (M.B.A.)
Bemidji State University 1997 — 2001
Bachelor's Degree, Accounting
Jo-Ann Stores, Inc. October 2010 - Present
Northwest Human Services (NHS) August 2011 - August 2013
Time Warner Cable April 2010 - August 2010
Post-Up Stand June 2008 - October 2009
Skills
Customer Service, Microsoft Office, Adobe Creative Suite, Retail, Customer Relations, Troubleshooting, Art, Photoshop
Education
Case Western Reserve University 2007 — 2008
MA, Art Education
Case Western Reserve University 2003 — 2007
BS, Art Education
Cleveland Institute of Art
Samsung September 2014 - Present
Sprint Nextel December 2012 - September 2014
Time Warner Cable 2004 - December 2012
Corporate Express 2001 - 2004
Skills
Call Center, Customer Retention, Sales, Account Management, Sales Operations, Salesforce.com, Customer Satisfaction, Leadership, Inventory Management, Call Centers, Sales Management, Customer Service, Networking, CRM, Coaching, Solution Selling, Strategy, Team Leadership, Management, B2B, Process Improvement, Cross-functional Team..., Team Building, Recruiting
Education
Clemson University - College of Business and Behavioral Science 2015 — 2017
Master of Business Administration (MBA)
Cardinal Stritch University 2008 — 2011
Bachelor of Business Management, Business Administration, Management and Operations, Summa Cum Laude
Masco Contractor Services June 2011 - Present
Masco Retail Sales Support June 2005 - June 2011
Time Warner Cable March 2010 - May 2010
Skills
New Business Development, Sales Presentations, Business Acumen, Sales Trainings, Self Starter, Account Management, Customer Service, Sales Support, Sales Operations, Direct Sales, Sales, Sales Management
Education
Capital University - School of Management 2007 — 2009
MBA, Business Administration and Management, General
Youngstown State University 2002 — 2005
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Steubenville Catholic Central
BMO Harris Bank March 2012 - Present
BMO Harris Bank June 2005 - March 2012
Time Warner Cable 2000 - 2005
Marcus Hotels & Resorts October 1985 - May 2000
Skills
Accounting, Analysis, Accounts Payable, Process Improvement, Financial Reporting, Budgeting, PeopleSoft, Excel, Outlook, General Ledger, Payroll, Word, Problem Solving, Lotus Notes, ERP, Vendor Management
Education
Carroll College 1980 — 1985
BS, Accounting
Time Warner Cable April 2011 - Present
Verizon July 2006 - November 2009
Honda of America Mfg., Inc. March 2005 - July 2006
Skills
Call Center, Telecommunications, Troubleshooting, Customer Service, Customer Satisfaction, BMC Remedy, Avaya, Vendor Management, Routers, Cabling
Education
The Ohio State University 1994 — 1998
Bachelor of Science (B.S.), Social Work
Capital University 1993 — 1994
Time Warner Cable September 2013 - Present
Time Warner Cable November 2012 - August 2013
Time Warner Cable April 2002 - October 2012
Time Warner Cable April 2001 - March 2002
Time Warner Cable July 2000 - March 2001
Time Warner Cable April 1998 - June 2000
Skills
Call Center
Education
Cardinal Stritch University 2010 — 2014
Bachelor's Degree, Business Administration
Time Warner Cable May 2014 - Present
DukeNet Communications September 2013 - May 2014
Duke Energy September 2012 - September 2013
Verizon Wireless November 2011 - September 2012
Verizon Wireless January 2010 - November 2011
Skills
Wireless Networking, Troubleshooting, Wireless, Telecommunications, Technical Support, Computer Network..., Routers, Cisco Technologies, Switches, IP, Networking, TCP/IP, Ethernet, Network Design, VoIP
Education
Catawba College 2003 — 2008
Bachelor's degree, Information Systems
Time Warner Cable 1988 - 2010
Marshall Field's/Macy's September 1986 - December 2009
Education
Carroll College 1977 — 1979