Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Salaries. You can even request information on how much does Time Warner Cable pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable directly from the past employees.
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Time Warner Cable Employees
YouTube (Google) January 2014 - September 2015
YouTube (Google) August 2014 - September 2014
YouTube May 2012 - December 2013
Google June 2011 - May 2012
VSC Consulting April 2009 - May 2010
Time Warner Cable June 2008 - August 2008
Skills
Social Media Marketing, Social Media, Social Networking, Online Advertising, Public Relations, Facebook, Research, Spanish, Project Management, Marketing Strategy, Marketing, Strategic Planning, YouTube, Photoshop, Device Integration, Blogging
Education
University of California, San Diego 2015 — 2017
Master of Science (M.S.), Computer Science and Engineering
University of California, Berkeley, Haas School of Business 2007 — 2011
Bachelor of Science (B.S.), Business Administration
University of California, Berkeley, College of Natural Resources 2007 — 2011
Bachelor of Arts (B.A.), Environmental Economics & Policy
Beijing Normal University 2010 — 2010
Chinese Language & Culture
FRONTLINE SECURITY SERVICES July 2014 - Present
BCSI, INC March 2012 - July 2014
Time Warner Cable January 2012 - May 2012
G4S May 2010 - April 2012
OfficeTeam October 2011 - December 2011
Xerox June 2010 - July 2010
Guardsmark October 2008 - May 2010
Northrop Grumman Corporation January 2000 - August 2002
Skills
Active Listening, Customer Service, Critical Thinking, Complex Problem Solving, Management of Personnel..., Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Operation & Control, Time Management, Adobe Acrobat, Avaya IP Telephony, Google Calendar, Google Chrome, Internet Explorer, Military Employee System, Microsoft Office, Lenel, Lotus Notes, Oracle Applications, PeopleSoft, Homeland Security, Human Resources, Security, Security Clearance, SharePoint, Telecommunication..., Windows 7, Windows XP, Windows Vista, Active Learning, Initiation
Education
Ashford University 2014 — 2018
Bachelor's Degree, Management Information Systems, General
Sanz School 2002 — 2003
Diploma, General Office Occupations and Clerical Services, 3.91
DeVry University 2012 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.41
Sharp HealthCare September 2012 - Present
Vinculum Communications - Vintalk 2004 - Present
Time Warner Cable June 2012 - September 2012
Vinculum Communications July 2004 - September 2012
Cricket Communications May 2011 - May 2012
US Foodservice June 2001 - July 2004
Skills
Telecommunications, Business Development, Strategy, Financial Analysis, Business Planning, Financial Reporting, Accounting, CRM, Business Strategy, SaaS, Strategic Planning, Business Analysis
Education
1989 — 2004
Bsc., Economic and Management
Alliant International University-San Diego Scripps Ranch 1997 — 1999
MBA, Corporate and International Finance
Alorica March 2013 - December 2013
ACS May 2012 - February 2013
Redcats February 2011 - May 2012
Time Warner Cable June 2009 - January 2011
West Corporation December 2003 - March 2009
GC Services April 2000 - November 2003
Archstone May 1997 - December 2000
Skills
Accounts Receivable, Accounting, Accounts Payable, Account Reconciliation, Financial Reporting, General Ledger, Microsoft Excel, Invoicing, QuickBooks, Financial Analysis, Microsoft Office, Microsoft Word, Outlook, Payroll, Journal Entries, Budgets, Auditing, Forecasting, Financial Accounting
Education
Academia de Studii Economice din București 1979 — 1983
Bacalaureat Diploma, Accounting and Business/Management
San Antonio River Authority February 2013 - Present
KGBTexas .communications June 2010 - February 2013
San Antonio River Authority February 2010 - June 2010
The Cartel Group November 2007 - May 2009
LatinWorks January 2007 - October 2007
Fleishman-Hillard September 2006 - December 2006
Waggener Edstrom May 2006 - August 2006
Time Warner Cable 2005 - 2005
Skills
Press Releases, Strategic Communications, Event Planning, Social Media Marketing, Social Media, Marketing Communications, Public Relations, Crisis Communications, Facebook, Media Relations, Community Development, Advertising, Blogging, Publicity, Corporate Communications, Event Management
Education
The University of Texas at Austin 2005 — 2006
BS, Public Relations
The University of Texas at Austin - Moody College of Communication 2005 — 2006
Bachelor of Science (B.S.), Public Relations
Time Warner Cable June 2013 - Present
Time Warner Cable July 2004 - Present
Time Warner Cable January 2004 - Present
Monre Muffler and Brake October 2002 - August 2004
Skills
Telecommunications, Cable Networks, RF Troubleshooting, Broadband, HFC, QAM, DOCSIS, CMTS, MoCA, ICOMS, Cable, Amplifiers, DVR, Cables, Cable Television, Cat5, Automotive, Computer Hardware, Hand Tools, Arc Welding, MIG welding, Automotive Technology, Multimeter, Spectrum Analyzer, HDMI, NTSC, OCAP, Set Top Box, Brakes, Automotive Repair, Suspension, Powertrain
Education
Alamance Community College
Alamance Community College
Time Warner cable August 2013 - Present
Cold water creek, retail clothing store November 2012 - August 2013
Alamance Community College, Graham, NC April 2011 - May 2013
Best Western Plus December 2010 - April 2011
Skills
Marketing, Marketing Communications, Journalism, Typing, Fashion, Visual Merchandising, Business administration, Public Speaking, Team Leadership, Multitasking Skills, Critical Thinking, Event Planning, Leadership, Social Networking, Teamwork, PowerPoint, Social Media, Merchandising, Microsoft Office, Social Media Marketing
Education
Alamance Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Kings College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Hospitality and Recreation Marketing Operations
OzCam US July 2012 - Present
Apple September 2009 - August 2012
Exp Photo Art August 2009 - December 2011
University of Wisconsin Milwaukee January 2009 - May 2009
Frontpage Milwaukee September 2008 - May 2009
Time Warner Cable Media Sales June 2007 - August 2007
Time Warner Cable June 2006 - July 2007
Skills
Social Media, Broadcast, Social Media Marketing, Marketing Communications, Press Releases, Public Relations, Digital Media, Video Production, Media Relations, Editing, Video, Facebook
Education
University of Wisconsin-Milwaukee 2006 — 2009
Mass Communications, Journalism, Adverting, Graphic Design, Japanese
Seijo University 2007 — 2008
Mass Communications
Columbia College Chicago 2004 — 2005
Time Warner Cable April 2014 - Present
ARRIS October 2012 - April 2014
TEKsystems November 2011 - July 2012
Mykotronx June 1998 - May 2003
Skills
Cables, Electronics, Testing, Cat5, Cat6, Fiber Optics, Troubleshooting, Telecommunications, Ethernet, Switches, Cabling, Routers, Hardware, Optical Fiber, Telephony, RF
Education
RWM Fiber Optics 2005 — 2005
Certifications, Cable, Fiber Optics and telephony
ITT Technical Institute 1995 — 1997
Associates of Applied Science, Electronics
Exelon December 2012 - Present
Constellation Energy June 2009 - Present
Time Warner Cable March 2008 - June 2009
St. Joseph's Hospital January 2003 - March 2008
Skills
Troubleshooting, Software Documentation, Process Improvement, Visio, Quality Assurance, SharePoint, Technical Support, Access, Analysis, Quality Control, Process Scheduler, MS Project, Security, Testing
Education
Alfred State College - SUNY College of Technology 2000 — 2002
Associates of Occupational Science, Computer and Electronic Systems
Rite Aid Pharmacy July 2015 - Present
Xerox September 2014 - July 2015
ITT-Technical Institute August 2013 - May 2014
Macy's March 2010 - January 2014
Cracker Barrel August 2011 - May 2012
Time Warner Cable April 2010 - September 2010
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Team Leadership, Typing, Cash Register, Telephone Skills, Office Administration, Admissions, Hostesses, Problem Solving, Sales, Recruiting, Interviews, Management, Outlook, Public Speaking
Education
North Carolina Central University 2005 — 2009
Bachelor's Degree, Business Management
The Hair Design School-Durham 2010 — 2012
Certificate, Cosmetology/Cosmetologist, General
Time Warner Cable February 2000 - Present
Video Only 1997 - October 1999
Kercheval Engineers 1991 - 1992
Skills
Telecommunications, Telephony, Broadband, Call Centers, Wireless, VoIP, Fiber Optics, Computer Network..., Ethernet, IP, Network Design, Wireless Networking, VOD, Cabling, Routers, Troubleshooting, Cable Television, Mobile Devices, Customer Experience, Security, LAN-WAN, Optical Fiber
Education
Academy of Art University 1995 — 1998
Interior Architecture & Design
Bank of America July 2013 - Present
Time Warner Cable August 2012 - May 2013
Bank of America September 2011 - July 2012
Abbott May 2011 - September 2011
Zurich North America January 2011 - May 2011
Wonderware September 2009 - December 2010
Skills
Six Sigma, Netezza, MicroStrategy Reporting, ASQ, CSSGB, Data Warehousing, Data Analysis, Unix, SDLC, Databases, Requirements Gathering, SQL, Testing, Unix Shell Scripting, Performance Tuning, Project Management
Education
California State University-Northridge 2008 — 2010
Master's degree, Engineering/Industrial Management
Vidya Jyothi Institute Of Technology 2003 — 2008
Bachelor's degree, Information Technology
Time Warner Cable August 2014 - Present
MyComputerCareer 2013 - 2014
MyComputerCareer 2013 - 2014
Scorpian Case Manufacturing 2012 - 2012
I Wood If I Could August 2008 - February 2011
Skills
Network Administration, Hyper-V, C#, Python, System Administration, Operating Systems, Remote Troubleshooting, Critical Thinking, Logical Thinker, Objectivity, Wireless Networking, Cable Networks, Programming, Manufacturing
Education
MyComputerCareer 2013 — 2014
Tri-Rivers Career Center 2008 — 2010
Welding Engineering Technology/Technician
DBB Advertising April 2011 - Present
Machias Savings Bank September 2010 - Present
Time Warner Cable March 2009 - August 2010
Duty Free Americas May 2007 - November 2009
Skills
Computer Repair, Computer Network..., CompTIA A+ Certification, CompTIA Network+, CompTIA Linux+, Microsoft MCSA, Dell KACE, Android, Linux, Linux Server, Security, Customer Service, CompTIA, Disaster Recovery, Banking
Education
Washington County Community College 2005 — 2007
Bank of America September 2012 - Present
Time Warner Cable October 2009 - September 2012
The Siegfried Group February 2008 - March 2009
Time Warner Inc. September 2006 - February 2008
PwC September 2001 - August 2006
Skills
Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Accounting, Auditing, Microsoft Excel, Business Process..., Visio, Microsoft Word, Microsoft Office, SAP, PowerPoint, Sarbanes-Oxley, PeopleSoft, General Ledger, GAAP, Variance Analysis, Financial Statements, Account Reconciliation, Forecasting, Management, Access
Education
Alabama Agricultural and Mechanical University 1996 — 2001
Bachelor of Science (BS), Accounting
Time Warner Cable November 2014 - Present
Web coordinator August 2014 - November 2014
OasisFM Gabes August 2013 - November 2013
SCM service June 2013 - August 2013
RIA-BOX February 2013 - May 2013
Studio Lassaad, Chenini August 2012 - December 2012
Studio lassaad Chenini May 2010 - September 2012
Alstom Power July 2012 - August 2012
UDEVIA July 2011 - August 2011
Oasis-Tec January 2009 - January 2010
Skills
Desktop support, Computer Hardware, Help Desk Support, Windows 8, Software, IT Solutions, Desktop Computers, Web 2.0, Windows 7, Microsoft Office, Windows, Windows 8.1, Windows XP, Website Development, Web Development, WordPress, Joomla, Ubuntu, JavaScript, HTML, Windows 2000, HTML 5, CSS3, PHP, SQL, WAMP, Pinnacle Studio, Photoshop, Windows Vista, Photography, CSS, Technical Support
Education
Université de Gabès 2010 — 2013
Bachelor of Applied Science ( Computer science ), Computer Science, Diplomat
lycée oasis chenini , gabes 2005 — 2010
High school (computer science), High school
T-Mobile October 2014 - Present
Call Center May 2013 - Present
UnitedHealth Group April 2010 - May 2013
Time Warner Cable October 2007 - March 2009
Dish Network May 2006 - September 2007
Skills
Training, Customer Service, Call Centers, Microsoft Office, Team Building, Data Entry, Customer Retention, Recruiting, Customer Experience, HIPAA, Quality Assurance, Process Improvement, Employee Training, Outlook, Microsoft Excel, Coaching, Microsoft Word, Time Management, Telephone Skills, Medicare, Leadership Development, Insurance, Employee Relations, CPT, ICD-9, Teamwork, Medical Coding, CSG, Classroom Management, Conducting Interviews, Ramp-up, Continuing Education, Medicare Advantage, Medicare Part D, Medical Terminology, Front Office, Health Insurance, HMO, Clerical Skills, Soft Skills, Phone Etiquette, Appointment Scheduling, Claim, Staff Supervision, Healthcare, Medical Billing, Internet Explorer, Fax, Hands-on Training, Six Sigma
Education
Southern Careers Institute-Harlingen 2009 — 2010
Associate's degree
Harlingen High South 1996 — 2000
Daymon Worldwide June 2014 - August 2014
TUDOR INVESTMENT CORPORATION November 2013 - May 2014
Fieldpoint Private June 2013 - July 2013
Lumineye, LLC. July 2008 - April 2013
Gartner 2005 - 2008
Time Warner Cable 1997 - 2005
Franchise Mortgage Acceptance Corp. (Division of Greenwich Capital) January 1995 - January 1997
Chase Manhattan Banking Corp January 1989 - January 1995
Skills
Forecasting, Business Strategy, Executive Management, Budgeting, Financial Reporting, P&L, P&L Management, Process Improvement, Strategic Planning, Financial Analysis, Budgets, New Business Development, Cross-functional Team..., Accounting, Income Statement, Strategy, Management, Leadership, Product Management, Finance, Portfolio Management, Project Management, Sales, Mergers & Acquisitions, Banking, Marketing
Education
Adelphi University
M.B.A, Finance
Manhattan College
B.S, Mechanical Engineering
Time Warner Cable August 2008 - Present
Skills
Graphic Design, Fashion Design
Education
Westwood College-South Bay
Time Warner Cable September 2013 - Present
The NPD Group May 2013 - August 2013
The NPD Group August 2011 - April 2013
University of Wisconsin-Madison May 2010 - May 2011
University of Wisconsin-Madison October 2008 - May 2010
Kraft Foods June 2009 - August 2009
Gardner Inc. January 2007 - July 2008
Air Chef Holdings LLC April 2005 - December 2006
Axi Tours Izi October 2003 - October 2004
Skills
New Product Development, Consumer Behaviour, Marketing Strategy, Marketing Research, Quantitative Analytics, SPSS, Segmentation, Market Analysis, Competitive Analysis, Program Management, Market Research, Marketing, Integrated Marketing, Brand Management, Marketing Management, Marketing Communications, Strategic Partnerships, Business Development, Analytics, Customer Insight
Education
University of Wisconsin-Madison - School of Business 2010 — 2015
PhD Candidate, Marketing
University of Wisconsin-Madison - School of Business 2008 — 2010
MBA, Brand and Product Management
1999 — 2003
Bachelor of Economics, Commerce
MARRIOTT RESIDENCE INN January 2015 - Present
VINCE’S AUTO BODY WORKS (Ethan Allen Staffing) September 2013 - October 2013
DUTCHESS COMMUNITY COLLEGE – BOOKSTORE (Ethan Allen Staffing) August 2013 - September 2013
JABIL CIRCUIT, INC (Ethan Allen Staffing) June 2013 - July 2013
Time Warner Cable December 2002 - December 2011
United Way of New York City / Choice Temps Inc February 2001 - July 2001
King TeleServices LLC October 1997 - April 1998
Edward Blank Associates September 1992 - September 1997
Skills
Inventory Management, Bookkeeping, Customer Service, Accounts Payable, Data Entry, Supervising, Employee Evaluation, Payment Processing, Reporting & Analysis, Excel, Employee Training, Supervisory Skills, Marketing, Telemarketing, Merchandising, PeopleSoft, Program Administration, HR Policy Formulation, Quality Control, Hands-on Training, Hands-on Problem Solver, Bartending, PowerPoint, Microsoft Word, AS400 system, Oracle, Microsoft Office, Microsoft Excel, Kronos, Vendor Relations
Education
Wilmington University 2014 — 2018
Bachelor's Degree, Human Resources Management and Services, 3.92 GPA
ABC Bartending School 2013 — 2013
Certificate of Completetion, Bartending/Bartender
Fayetteville Technical Community College 1987 — 1987
Adult H.S. Diploma, Basic Studies
John Jay H.S. 1982 — 1985
Primerica October 2014 - Present
Time Warner Cable November 2014 - August 2015
URGE Mobile® July 2014 - November 2014
United Community Center of Westchester, Inc. December 2012 - November 2013
Royal Prestige November 2010 - November 2012
Grupo Puntacana March 2008 - April 2010
Central Romana Corporation, Ltd. March 1996 - February 2008
Skills
Accounting, Bookkeeping, Accounts Payable, Account Management, Payroll, Accounts Receivable, Sales, Direct Sales, Sales Management, Customer Service, Computer Management, Data Management, Software Installation, SAP
Education
Universidad Federico Henríquez y Carvajal 1992 — 1999
Bachelor's degree, Accounting
Pitney Bowes Software October 2013 - August 2014
Pitney Bowes Software July 2013 - September 2013
Time Warner Cable April 2013 - June 2013
Capital Region BOCES December 2009 - May 2013
National Baseball Hall of Fame June 2011 - December 2012
Skills
Teaching, Research, Public Speaking, Event Planning, Non-profits, Microsoft Office, Customer Service, Facebook, Event Management, Social Media, Public Relations, Community Outreach, Nonprofits, Business Development, Salesforce.com, Lead Generation, PowerPoint, Microsoft Excel
Education
Albany Law School of Union University 2014 — 2017
State University of New York at Albany 2009 — 2012
Business Administration, Finance and Management
Московский Государственный Технический Университет им. Н.Э. Баумана (МГТУ) / Bauman Moscow State Technical University 2012 — 2012
Graduate Certificate, Computer and Information Systems Security/Information Assurance, Graduate Level
CRCS
JP Morgan Chase October 2006 - Present
La Quinta Inn & Suites January 2005 - October 2006
Accenture January 2004 - January 2005
Time Warner Cable February 2003 - January 2004
Education
Houston Community College
General Studies
San Antonio College
General Studies
University of Cosmetology Arts & Sciences-San Antonio Perrin
Cosmetology/Cosmetologist, General
University of Houston
Bachelor of Applied Science (B.A.Sc.)
University of Houston
Bachelor of Business Administration (B.B.A.)
ARCOOM April 2013 - Present
Clarity Solution Group 2012 - April 2013
Ernst & Young April 2011 - February 2012
Time Warner Cable 2010 - 2012
Cytec 2009 - 2012
ISA Consulting February 2006 - April 2011
Ethicon 2006 - 2007
Sky Solutions February 2005 - February 2006
InfoWorld Romania February 2004 - February 2005
Skills
Data Warehousing, Cognos, Business Intelligence, Data Modeling, ETL, OLAP, Data Integration, SQL Server, PL/SQL, SQL, SSIS, Oracle SQL, Databases, Requirements Analysis, DB2, Cognos ReportNet, Data Analysis, Dimensional Modeling, Database Design, Business Intelligence..., Architecture, SDLC, Visual Basic, Agile, Microsoft SQL Server, Oracle, Enterprise Software, Analytics, Master Data Management, Data Warehouse..., Big Data, Informatica, Business Objects, Data Quality, Data Governance, Netezza
Education
Academia de Studii Economice din București 1998 — 2004
Bachelor of Science (B.S.), Computer Science
Retail Industry October 2000 - Present
Time Warner Cable January 2010 - January 2012
Hickory Farms October 2009 - January 2012
Victoria's Secret October 2000 - December 2009
Lane Bryant January 2008 - July 2009
Choice Hotels International January 1996 - October 2000
Garden Homes Construction Company Ltd March 1990 - October 2000
Skills
Operational Excellence, Event Management, Strategic Planning, Accounting, Advertising, Customer Service, Team Building, Troubleshooting, Data Analysis
Education
University of Nueva Caceres 1983 — 1987
Bachelor of Science (BS), Accounting and Business/Management
University of Saint Anthony 1978 — 1983
Bachelor of Commerce (B.Com.), Business Administration and Management, General
Time Warner Cable Business Class July 2014 - Present
Time Warner Cable June 2013 - Present
Wells Fargo July 2010 - May 2013
Travelers Insurance July 2008 - February 2009
Nationwide Insurance November 2006 - July 2008
Student Conservation Association May 2006 - August 2006
Skills
Customer Service, Outlook, Excel, Word, Insurance, Microsoft Excel
Education
Gonzaga University 2010 — 2013
MA Communication and Leadership
Albright College 2002 — 2006
BA Sociology: Criminology/Political Science
Clever Container January 2015 - Present
lia sophia Jewelry March 2010 - December 2014
Time Warner Cable June 2001 - October 2010
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, PeopleSoft, Coaching, Human Resources, Employee Benefits, Leadership Development, Training, Outlook, Performance Management, Team Building, Organizational..., Leadership, Time Management, Sales, Management
Education
University of Colorado at Colorado Springs 1997 — 1999
Bachelor of Arts (BA), Communication/Recording Arts
Pikes Peak Community College 1996 — 1997
General Studies
Adams State College 1994 — 1995
Elementary Education and Teaching
LabCorp Certified Medical AssistantAllianceOctober 2012 - November 2013
Time Warner Cable January 2009 - June 2011
American Express November 2005 - November 2008
Skills
Customer Service, Microsoft Word, Research, PowerPoint, Microsoft Excel, Leadership, Team Building, Public Speaking, Outlook, Policy, Strategic Planning, Microsoft Office, Call Centers, Process Improvement, Customer Satisfaction, Data Entry, Time Management
Education
Winston-Salem State University 2012 — 2014
Master's Degree, Health/Health Care Administration/Management
Albany State University 2000 — 2004
Bachelor's degree, Business Administration and Management, General
ShoreGroup November 2014 - Present
ShoreGroup January 2014 - February 2015
ShoreGroup May 2012 - February 2013
ShoreGroup September 2010 - May 2012
Time Warner Cable September 2009 - September 2010
Time Warner Cable May 2008 - September 2009
Time Warner Cable January 2007 - May 2008
Clear Channel Communications September 2005 - December 2006
Nextel Communications September 2002 - October 2004
University of Helsinki Language Centre January 2002 - June 2002
Skills
Project Management, Change Management, Troubleshooting, Microsoft Office, Servers, Telecommunications, Program Management, Active Directory, Networking, Switches, Hardware, Team Leadership, ITIL, Testing, Cisco Technologies, Software Documentation, Cloud Computing
Education
Helsinki School of Economics and Business Administration 2000 — 2002
Master of Business Administration (M.B.A.)
University of Washington 1998 — 2000
MA
State University of New York College at Oswego 1994 — 1998
BA
Time Warner Cable October 2010 - Present
CGI Group Inc. March 2006 - October 2010
TEKSystems May 2005 - March 2006
Alfred University STA August 2003 - May 2005
Skills
Linux, Apache, Windows, Troubleshooting, Active Directory, MySQL, PHP, Technical Support, Web Development, Perl, Servers, Operating Systems, Programming, LAMP, Server Administration, HTML, JavaScript, Software Documentation, CSS, jQuery, Microsoft Office, Desktop Support, AngularJS
Education
Alfred University 2003 — 2005
BA, Computer Science
Onondaga Community College 2000 — 2003
Computer Science
JCB Highschool
Design and Print October 2012 - Present
Time Warner Cable June 2012 - November 2012
Self Employed February 2011 - July 2012
United States Army June 2003 - February 2008
Skills
website copy, Copywriting, SEO, Online Marketing, Advertising, Social Media Marketing, Email Marketing, Marketing Strategy, Web Design, Blogging, Market Research, Digital Marketing, Facebook, Start-ups, Social Media, Marketing
Education
ECPI College of Technology 2009 — 2010
Academy of Art University 2008 — 2010
Digital Arts & Communications, Digital Arts & Communications, Animation & Visual Effects, Advertising
Healthfirst June 2013 - Present
Time Warner Cable February 2012 - February 2013
Cablevision April 2008 - April 2011
Cablevision March 2006 - March 2008
Skills
Sales, Salesforce.com, Cold Calling, Account Management, Direct Sales, Call Centers, Customer Retention, Sales Management, Customer Satisfaction, Sales Process, Solution Selling, Training, Selling, Customer Service, Management, Team Building, Telecommunications, Organizational..., Organizational..., Organizational..., Curriculum Design, Curriculum Development, Process Improvement, sales pro, Project Management
Education
Adelphi University 2008 — 2011
Master of Arts (M.A.), Elementary Education and Teaching
Spelman College 2001 — 2005
Bachelor of Arts (B.A.), Music w/Vocal Concentration
Spelman College 2001 — 2005
Bachelor of Arts (B.A.), Music Performance, General
Siemens Industry USA April 2014 - July 2015
TaskRabbit April 2013 - January 2015
Dave Schur Construction September 2013 - January 2014
Coast Guard Exchange Alameda January 2011 - December 2011
Time Warner Cable February 1999 - August 2002
Skills
Customer Service, Microsoft Excel, Microsoft Office, Telecommunications, Microsoft Word, Public Speaking, Coaching, Negotiation, Management, Marketing, Leadership, Training, Research, Photography, Event Planning, Social Networking, Social Media, Marketing Strategy
Education
Academy of Art University 2005 — 2005
N/A, Design
San Diego Mesa College 2002 — 2004
N/A, Architecture
Elite Video Productions March 2012 - Present
Chris Tarrant Photography June 2000 - Present
Starbucks March 2007 - July 2013
Time Warner Cable March 2007 - May 2011
AVTS January 2010 - January 2011
KRBC-TV August 2001 - June 2004
Skills
Photography, Non-linear Editing, Camera Operator, Camera Operating, Final Cut Pro, Mac, Video, Video Editing, Video Production, Videography, Digital Photography, Camera Operation, Media Production
Education
Abilene Christian University 2002 — 2006
BAS, Electronic Media
Time Warner Cable March 2014 - Present
Verizon Wireless September 2011 - January 2014
Homewood Suites July 2010 - September 2011
Homewood Suites by Hilton July 2010 - September 2011
Sears Holdings Corporation February 2009 - May 2011
Sears Hardware February 2009 - June 2010
Albertus Magnus College 2006 - 2010
WTNH News Channel January 2008 - May 2009
wthn 2008 - 2009
kc 101 September 2008 - December 2008
Skills
Marketing, Sales, B2B, Customer Service, Public Speaking, Direct Sales, Social Networking, Advertising, Social Media, Human Resources, Editing, Radio
Education
Albertus Magnus College 2006 — 2010
BA, Communications
Hamden High Scool 1999 — 2003
High School Diploma, general
Time Warner Cable December 2010 - Present
Time Warner Cable January 2007 - April 2012
Time Warner Cable July 2006 - December 2007
Time Warner Cable July 2004 - July 2006
Comcast Cable January 2000 - January 2004
Great Plains Foods January 1999 - January 2000
House of Smoke November 1998 - September 1999
FedEx March 1995 - September 1998
United States Air Force June 1982 - August 1992
Skills
Broadband, Call Centers, Cisco Technologies, Coaching, Cross-functional Team..., Customer Service, DOCSIS, Ethernet, IP, Leadership, PeopleSoft, Process Improvement, Program Management, Project Management, Routers, Routing, Start-ups, Switches, TCP/IP, Team Leadership, Technical Support, Telecommunications, Telephony, Testing, Training, Troubleshooting, VOD, VoIP
Education
Regis University 2002 — 2004
Computer Science
University of Phoenix 2001 — 2002
Information Systems
Front Range Community College 2000 — 2001
Computer Networking
Aims Community College 1998 — 2000
Computer Networking
Cubic Global Defense Systems April 2015 - Present
Presidio October 2014 - April 2015
SRC December 2012 - December 2013
AmeriCU Credit Union April 2012 - December 2012
Time Warner Cable November 2009 - March 2011
Skills
Management and..., Computer: Word,..., Easily adapt to..., Accounting:..., Business: Mastered..., Costpoint, Procurement, Government Contracting, Accounting, PowerPoint, Microsoft Word
Education
Alfred University 2005 — 2009
Bachelor of Science (B.S.), Business Administration
Time Warner Cable June 2015 - Present
Time Warner Cable September 2013 - Present
Time Warner Cable July 2012 - September 2013
Time Warner Cable August 2010 - July 2012
Town of Goshen Justice Court, NY June 2010 - August 2010
Salt Lake City Justice Court January 2008 - June 2010
Legal Aid Society of Orange County, NY August 2004 - November 2008
Skills
Telecommunications, IP, Wireless, Salesforce.com, Optical Fiber, Team Leadership, Customer Service, Courts, Management, Project Management, Account Management, Internet Services, Telephony, Routers, SIP, Telecommunication..., Broadband, Interviews, Microsoft Office, Legal Documents, Provisioning, T1, Legal Assistance, Legal Translation, Positive Personality, Teamwork, Dependable Team Player, Foreign Languages, Process Improvement, Criminal Law, Real Estate, Legal Research, Civil Litigation, Document Drafting, Legal Interpretation, Co-location, Court Proceedings, Social Psychology, Positive Psychology, Self-starter, Criminal Defense, Trusts, Family Law, Tenacious Work Ethic, Wills, Road Traffic Law, Simultaneous..., Consecutive..., Marketing, Contractual Agreements
Education
Marist College 2012 — 2013
Paralegal Studies, Legal
University of Phoenix 2007 — 2010
Associate of Science (A.S.), Psychology
Universidade Regional de Blumenau 2000 — 2001
Bachelor of Laws (LL.B.), Law
Time Warner Cable January 2015 - Present
Calvin Access Controls, Inc. November 2012 - January 2015
Union Tank Car Company - UTLX February 2012 - September 2012
Calvin Access Controls, Inc. September 2010 - February 2012
Skills
Computer Hardware, Computer Hardware..., Customer Service, Computer Hardware..., Software Installation, Software Troubleshooting, Networking, Maintenance & Repair, Windows XP, Windows Vista, Windows 7, Windows 8.1, Windows 10, Telephone Skills, Sales, Avaya IP Telephony, Team Leadership, Team Building, Project Management, Construction, Construction Management, Contractors, Process Scheduler, Renovation
Education
TechSkills-Columbus 2014 — 2015
Certifications (In Progress), Information Technology
Cisco Meraki May 2015 - Present
Time Warner Cable April 2014 - April 2015
Staples April 2014 - July 2014
Cisco January 2014 - April 2014
Alfred State College January 2012 - December 2013
Alfred State College August 2011 - May 2013
Alfred State College August 2011 - May 2013
Wakefern Food Corp. May 2012 - July 2012
McDonald's Corporation August 2010 - August 2011
Skills
Network Administration, Conflict Resolution, Computer Hardware, Active Directory, Windows Server, Web Development, Windows 7, XP, Troubleshooting, Social Change, Cisco IOS, Network Security, Windows, Computer Repair, Linux, Microsoft Office, Public Speaking, Policy Enforcement, Database Design, System Administration, Ubuntu, Windows XP
Education
Alfred State College - SUNY College of Technology 2011 — 2014
Bachelor of Technology (B.Tech.), Network and System Administration/Administrator
Alfred State College - SUNY College of Technology 2011 — 2013
Associate of Arts and Sciences (AAS), Computer and Information Systems
Orange-Ulster BOCES Career and Technical Education Center Engineering Academy 2009 — 2011
Cisco Networking Academy
Pine Bush High School 2007 — 2011
Time Warner Cable Business Class November 2013 - Present
Time Warner Cable Business Class 2005 - Present
Time Warner Cable 2008 - 2013
Time Warner 2006 - 2008
TWC 2006 - 2008
Skills
Ethernet, WAN, VoIP, MPLS, Routers, Metro Ethernet, IP, Telephony, Cisco Technologies, Switches, DOCSIS, Information Technology, Troubleshooting, Wireless, Telecommunications, LAN-WAN, Network Engineering, OSPF, BGP
Education
Ain Shams University 1991 — 1996
BSEE, Engineering
Jewish Board of Family and Children's Services March 2015 - Present
Abbott House March 2014 - Present
The New York Foundling August 2014 - February 2015
New Alternatives For Children March 2014 - August 2014
Abbott House April 2013 - March 2014
Lutheran Social Services of New York December 2012 - March 2013
New York City Department of Health and Mental Hygiene July 2010 - November 2011
New York City Transit September 2007 - July 2010
Time Warner Cable May 2007 - August 2007
Time Warner Cable May 2005 - May 2007
Skills
Family Therapy, Social Services, Case Managment, Training, Leadership Development, Psychotherapy, Management, Community Outreach, Conflict Resolution, Nonprofits, Team Building, Workforce Development, Customer Service, Resume Writing, Policy, Fundraising, Volunteer Management, Workshop Facilitation, Organizational..., Microsoft Office, Community Development, SPSS, Analytical Skills, Call Centers, Interviews, Student Counseling, Cross-functional Team..., Child Development, Written & Oral..., Oral & Written..., Team Management, SharePoint, IEX Total View, CSG, Visio, Citrix, Outstanding verbal, Outstanding..., Interpersonal Leadership, Early Childhood..., Child Welfare, Bilingual, Problem Solving, Vital Events..., Education, Program Development, Public Speaking, Leadership, Grant Writing, Event Planning
Education
Alfred University 2012 — 2013
Certificate of Advanced Studies in Mental Health Counseling, Certificate of Advanced Study in Mental Health Counseling
Alfred University 2010 — 2012
Master’s Degree, Counselor Education/School Counseling and Guidance Services, 3.98
Queens College 2006 — 2009
Bachelors, Psychology & Sociology
Relativity Media October 2013 - December 2013
Sony Pictures Television November 2012 - June 2013
Warner Bros. Television September 2007 - December 2011
20th Century Fox 2006 - 2007
Sony Entertainment, NBC Universal, ABC Disney, Paramount, Fox 1990 - 2007
Time Warner Cable 1985 - 1990
Skills
Contract Negotiation, Contract Management, Production Budgeting, Hiring Crew, Creative Direction, Project Coordination, Managing Assistants and..., Photography, Decisioning, Ideation, Visual Consultant, Operations Management, Logistics Management, Operations Planning, Event Planning, Community Relations, Conditional Use..., Government Liasioning, Third Party Vendor..., Production Managment, Management, Film, Television, Post Production, Video, Music Videos, Commercials, Film Production, Feature Films, Community Development, Producing, Camera, Operational Planning
Education
Adelphi University
Bachelor of Science (BS), Business Administration and Management, General
New York University, Steinhardt School
M.A., Communications
Time Warner Cable June 2012 - Present
Time Warner Cable February 2012 - May 2012
Stanley Black & Decker , Inc. 2007 - April 2011
Stanley Bostitch 2003 - 2007
Stanley Bostitch 1995 - 2003
The Home Depot May 1999 - October 1999
Skills
Supervisory Skills, Mechanical, Excel, Forklift Operator, Kaizen, Lean Manufacturing, Cpr Certified, Training & Development, Product Testing, Training, Troubleshooting, Employee Training, Microsoft Excel
Education
Windham Technical High School 1990 — 1994
High School Diploma, Electronics
Sun Information Systems Inc. June 2011 - Present
Korn/Ferry Futurestep December 2010 - July 2011
Time Warner Cable July 2009 - November 2010
WorldAvenue 2008 - 2009
Sun Information Systems, Inc 1999 - 2009
Price Waterhouse Coopers 2002 - 2003
CRM Communications 2001 - 2002
Citigroup 2000 - 2001
Citibank 1999 - 2001
RCG Global Services 1997 - 1999
Skills
Technical Recruiting, Talent Acquisition, Recruiting, Sourcing, Internet Recruiting, Interviews, Talent Management, Management, Screening Resumes, Human Resources, Temporary Placement, Leadership, Consulting, Screening, Strategy, Training, Contract Recruitment, Project Management, Business Networking, Executive Search, Business Development, Vendor Management, Hiring, Program Management, Staffing Services, Networking, Benefits Negotiation, Enterprise Software, Professional Services, Business Intelligence, Staff Augmentation, Professional Networking, CRM, Management Consulting, Employee Relations, Coaching, Negotiation, Entrepreneurship, Behavioral Analytics, Behavioral Interviewing
Education
Adelphi University
Marketing/Marketing Management, General
Adelphi University
Business, Management, Marketing, and Related Support Services
Nassau Community College
Business Management & Marketing
TIAA-CREF March 2014 - Present
Time Warner Cable 2013 - January 2015
CTS May 2012 - June 2013
Sapient August 2010 - April 2012
S&P January 2009 - July 2010
GMP Recruitment Services July 2007 - December 2007
Emerio Globesoft Pvt Ltd April 2005 - June 2007
Zenith Infotech January 2005 - April 2005
KUB.com October 2000 - December 2004
Skills
Core Java, J2EE Architecture, Fatwire, Struts2, Spring, AJAX, Oracle SQL, Interwoven, Web Services, Weblogic, WebSphere Application..., Java Enterprise Edition, Struts, Spring Framework, WebLogic, Oracle, Java, Hibernate, SDLC
Education
Madurai Kamaraj University 2000 — 2003
MCA, Computers
Acharya Nagarjuna University 1996 — 1999
B.Com, Commerce
Kendriya Vidyalaya 1993 — 1995
Science
M2K Audio, LLC June 2000 - Present
Time Warner Cable July 1998 - April 2000
AT&T May 1996 - August 1998
Skills
Music Production, Music, Sound, Music Industry, A&R, Songwriting, Recording
Education
TechSkills-Columbus 2007 — 2008
A+ and Networking Certifications
REC Workshop 2006 — 2007
Recording Studio Engineer Certificate, Music
Time Warner Cable January 2015 - Present
AOL FREIGHT SOLUTIONS December 2012 - April 2014
Iran Railway Company - RAJA January 2009 - December 2012
ITS Persia March 2007 - December 2012
IRNA November 2000 - December 2012
Skills
MySQL, Linux, SQL Server 2005/2000, SQL database design, Oracle, C#, Delphi, php, MySQL DBA, Linux server..., Cisco devices, Mikrotik, Juniper, Silverlight, WCF, VMware Server, VMware ESX, Java, IIS, Databases, Database Design, LINQ, MVC, Web Services, .NET, Visual Studio, Microsoft SQL Server, VB.NET, Linux System..., Test Driven Development, ASP.NET, REST, Cisco Technologies, jQuery, SQL, T-SQL, Git, Subversion, PHP, OOP, PostgreSQL, Object Oriented Design, XSLT, SOAP, ASP.NET MVC, ASP, TFS, Apache, JSON, WPF
Education
University of Applied Science and Technology 2009 — 2012
BS, Computer Software Engineering
technical institute 1997 — 2000
Associate's degree, Computer Software
Time Warner Cable Media July 2015 - Present
Time Warner Cable 2012 - Present
Colangelo Synergy Marketing October 2009 - November 2012
NBC Universal October 2005 - December 2008
GEM Group May 2001 - October 2005
Rapp Collins Worldwide January 2000 - May 2001
Alcone Marketing Group January 1998 - 2000
b12 1998 - 1999
Skills
Global Marketing, Promoting, Telco, Advertising, Promotions, Event Management, Entertainment, Budgeting, Integrated Marketing, Advertising Sales, Brand Development, Digital Marketing, Direct Marketing, Marketing Communications, Social Media Marketing, Marketing Strategy, Experiential Marketing, Marketing Management, Affiliate Marketing, Social Media, Strategy, Digital Media, Marketing, Digital Strategy, Management, Online Advertising, Strategic Partnerships
Education
Harvard Business School 2008 — 2008
CTAM U, Executive Program
City University of New York-Hunter College 1996 — 1998
Bachalor of Science, Nutrition and Marketing
Universidade Santa Úrsula 1993 — 1996
BS, Nutrition and Food Science
WICT Class 27
Cyveillance August 2013 - Present
Time Warner Cable 2006 - 2013
Ethiopian Telecommunications Corporation (ETC) January 2000 - September 2004
Skills
IP Multimedia Subsystem..., SIP, MGCP, H232, ISDN, CCNA and CCVP on Cisco..., Wireless Technologies..., IPv4, IPv6 and IP..., VoIP and Data..., Operating system Unix (..., Shell Script, SQL, PHP,..., DOCSIS 2.0 & DOCSIS 3.0, Packet Cable 2.0, Database SQL, IP Multimedia Subsystem, IP, SIP, MGCP, VoIP, PacketCable, Cisco Technologies, Telecommunications, POP, Systems Engineering, Solution Architecture, Fiber Optic Technology, Switches, ATM networks, MPLS, SQL, Software Documentation, Computer Network..., Routers, Integration, GSM, Network Administration, Juniper, Wireless, Network Architecture, Juniper Technologies
Education
Strayer University (VA) 2012 — 2015
Master of Business Administration (MBA), MBA, with concentration in Information Systems
Addis Ababa University
Bachelor of Science (B.S.), Electrical Engineering
DHL November 2012 - Present
Talent Management Alliance August 2012 - October 2012
Time Warner Cable November 2011 - July 2012
Skills
Qualitative Research, Customer Service, Databases, Upgrades, Information Management
Education
Universidad Internacional de las Américas 2012 — 2015
English Translation, Language Interpretation and Translation, BA
Pet360 March 2015 - Present
Pet360 March 2015 - Present
Comcast October 2009 - June 2014
T-Mobile September 2008 - September 2009
SunCom Wireless September 2007 - September 2008
Time Warner Cable 2001 - 2002
RadioShack 2000 - 2001
Skills
a+, Microsoft, Mac OS X, DOS, Internet, Cable Television, Cable Modems, Telephony, Wireless Networking, Wireless Routers, Windows, Linux, Android, Blackberry Enterprise..., Cable Broadband, Sales, Sales Management, Direct Sales, Online Research, HTML, Outlook, Cabling, Collections
Education
Williamsburg Technical College 2005 — 2007
Associate's, Information Systems Security
Williamsburg Technical College 2002 — 2004
Associate's, Business Managment
DuPont Fabros June 2008 - Present
Time Warner Cable October 2006 - June 2008
Time Warner Cable October 2006 - June 2008
Skills
VMware, Virtualization, Storage Virtualization, Data Center, Cloud Computing, Network Engineering, Cisco Technologies, Network Administration, Disaster Recovery, Network Design, VoIP, Telecommunications, Troubleshooting, Enterprise Storage, Windows Server, NetApp, DNS
Education
Alfred State College - SUNY College of Technology 2004 — 2006
Alfred University 2002 — 2003
Time Warner Cable January 2009 - Present
Time Warner Cable May 2000 - Present
General Security November 1998 - May 2000
Education
Alfred University 1995 — 1997
UTHSCSA May 2015 - Present
Aflac November 2014 - March 2015
Humana June 2014 - October 2014
Time Warner Cable December 2011 - May 2014
Time Warner Cable August 2011 - December 2011
Time Warner Cable August 2006 - August 2011
Southwestern Bell Telecom February 2000 - November 2005
Skills
Call Centers, Team Leadership, Agent Development, Sales, Sales Management, Telephony, Internet Services, Alarm Systems, Cable Television, Satellite TV, Recruiting, Life Insurance, Term Life Insurance, Health Insurance, Property & Casualty..., Inbound Lead Generation, Outside Sales, Team Building, Teamwork, Team Management, Winning Teams, Collections, Customer Retention, Sales Force Development, ADP Payroll, Time Management, NICE Call Recording, CMS, Insurance Brokerage, Independent Contractors
Education
Southwest School of Business and Technical Careers-San Antonio 2000 — 2003
Time Warner Cable August 2013 - Present
Time Warner Cable January 2012 - July 2013
Time Warner Cable August 2009 - December 2011
Time Warner Cable October 2007 - August 2009
Time Warner Cable November 2005 - September 2007
Time Warner Cable April 2004 - October 2005
Skills
Troubleshooting, Customer Experience, Telecommunications, Change Management, Call Center, Vendor Management, Team Leadership, Management, Process Improvement, Operations Management, Customer Satisfaction, Cross-functional Team..., Team Building, Call Centers, Customer Service, Training, Networking, Telephony, Customer Retention, Software Documentation, Project Management, VoIP, Team Management, Broadband, MPLS, Technical Support, Direct Sales, IP, VOD, IPTV, Integration, Computer Network..., Wireless, Data Center, Optical Fiber, Ethernet, Managed Services, Fiber Optics, T1, System Deployment, Avaya, Cabling, Network Engineering, Workforce Management, Network Design, LAN-WAN, Switches, Routers, DWDM, Internet Services
Education
The King’s University
www.KaramelKremez.com May 2014 - Present
Deshawn Graphic Designs & Business Essentials August 2012 - Present
Convergys May 2011 - November 2011
Time Warner Cable April 2006 - December 2010
Accor December 2003 - August 2005
Skills
Customer Service, Training, Time Management, Team Building, Budgets, Operations Management, Recruiting, Leadership, Team Management, Customer Satisfaction, Customer Retention, Human Resources, Employee Training, Management, Marketing
Education
Strayer University 2005 — 2013
Bacholars of Business, Business Administration and Leadership
Alamance Community College 2000 — 2004
Associates, Information Systems Technology
Bartlett Yanceyville Senior High School 1995 — 1999
High School Diploma, General
Deloitte LLP October 2011 - Present
Time Warner Cable June 2006 - July 2010
Time Warner Cable January 2004 - June 2006
META Group 2000 - 2003
Skills
Budgets
Education
Albertus Magnus College
Time Warner Cable March 2015 - Present
Avalon Consulting, LLC September 2014 - February 2015
Janus Capital Group January 2014 - August 2014
Level 3 Communications October 2011 - January 2014
USDA August 2002 - October 2011
Hewlett-Packard April 1999 - April 2002
CSG International August 1998 - April 1999
Hewlett-Packard May 1995 - August 1998
Skills
Scrum, Testing, Test Planning, Test Cases, SDLC, Visio, Agile Project Management, .NET, Agile Methodologies, Microsoft SQL Server, Quality Assurance, Visual Studio, Tortoise SVN, Software Quality..., Requirements Analysis, Web Applications, MS Project, Agile & Waterfall..., Section 508, Java, SharePoint, Certified ScrumMaster
Education
Capella University
Bachelors, Information Technology Project Management
Aims Community College 1992 — 1995
Associates, General Studies
Aims Community College 1992 — 1994
Certificate, Engineering Technology
Aims Community College 1992 — 1994
Certificate, Drafting Technology
Denver Real Estate Institute
Real Estate Licence, Real Estate
Time Warner Cable December 1998 - Present
Skills
Security, NFPA, NICET, Fire Alarm, Burglar Alarm, CCTV, Access Control, Intercom, Technical Support, Cabling, Software Installation, Security Systems..., Environmental..., Telecommunications, Value Engineering, Construction, VoIP, Troubleshooting, Building Codes, Wireless, IP, Ethernet, Telephony, Call Centers, Cisco Technologies, Fiber Optics, Switches, Networking, TCP/IP, LAN-WAN, Routers, Integration, Cisco Routers, Project Management, Team Leadership, Customer Satisfaction
Education
Alfred State College - SUNY College of Technology 1996 — 1998
Associate's degree, Electrical/Electronics Maintenance and Repair Technology
Ogdensburg free academy
HS Diploma
Sonic 2015 - Present
Time Warner Cable August 2010 - March 2013
Skills
Telecommunications, Customer Service, Management, Project Management, Leadership, Team Leadership, Account Management, Wireless, VoIP, Sales Management, Sales
Education
Alabama State University 2002 — 2004
Long Beach Poly high school 1999 — 2002
General studies , General add
Time Warner Cable April 2007 - Present
Time Warner Cable April 2005 - April 2007
Skills
Telecommunications, Salesforce.com, Account Management, Direct Sales, Solution Selling, Customer Retention, Call Centers, Sales Process, Managed Services, Cross-functional Team..., VoIP, Forecasting, Team Building, Process Improvement, Management
Education
Academy of Court Reporting and Technology-Cleveland 1999 — 2001
Associate's degree, Business Administration and Management, General
The University of Akron 1996 — 1999
Associate’s Degree, Psychology
St. Thomas Aquinas
TeleTech October 2014 - January 2015
Time Warner Cable March 2012 - June 2014
Insight Communications October 2011 - March 2012
Sykes August 2009 - April 2011
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Retention, Troubleshooting, Telecommunications, Technical Support, Customer Service, Telephone Skills, Customer Support, Data Entry, Avaya, Outlook, Workforce Management, Invoicing, Telephony, Software Documentation, VoIP, Team Leadership, Computer Hardware
Education
University of South Alabama Mitchell College of Business 2015 — 2017
Bachelor’s Degree, Business Administration and Management, Human Resource Management, 3.5 GPA
Jefferson Community College 2012 — 2014
Associate’s Degree, Business Administration and Management, General
Murphy High School 2005 — 2009
Diploma, General Studies
Keane Group June 2007 - Present
Time Warner Cable July 2006 - February 2007
Adelphia Communications January 2005 - July 2006
Skills
CAD, Project Management, Inventor, Metal Fabrication, AutoCAD, Engineering Design, Autodesk Inventor, Machining, Project Planning, Autodesk Software, AutoCAD Mechanical, Hydraulic Fracturing, Prototype, Mechanical Product..., Dust Collection, Emissions Control, Pressure Vessels, Fluid Power, Piping, Natural Gas, Engineering, Gas, Petroleum, Customer Service, Electricians
Education
Alfred State College - SUNY College of Technology 2002 — 2004
Associates of science, Electromechanical/Tool & Die/Drafting - Design
Bolivar Richburg Central School 1996 — 2002
NY State Regents Diploma, CAD/CADD Drafting and/or Design Technology/Technician
Time Warner Cable August 2015 - Present
DIRECTV June 2013 - August 2015
Acxiom October 2011 - June 2013
Acxiom July 2010 - October 2011
Acxiom August 2009 - July 2010
Acxiom March 2008 - August 2009
Middle Tennessee State University March 2003 - October 2006
Skills
Email Marketing, Digital Marketing, Online Marketing, CRM, Analytics, Campaign Management, Management, Marketing, HTML, Marketing Strategy, Dreamweaver, Photoshop, Project Management, Database Marketing, Content Management, Digital Strategy, Multi-channel Marketing, CSS, Cross-functional Team..., Client Services, Reporting & Analysis, Traffic Management, Microsoft Office, Online Advertising, Advertising, Account Management
Education
Middle Tennessee State University 2002 — 2007
B.B.A., Management / Business Administration
Middle Tennessee State University 2002 — 2007
B.A., Global Studies / International Relations
埼玉大学 / Saitama University 2005 — 2006
Study Abroad, Short Term Exchange Program in Saitama
MRC Smart Technology Solutions, A Xerox Company January 2015 - Present
HQ Unlimited July 2013 - January 2015
Time Warner Cable February 2014 - November 2014
Saddleback College January 2014 - May 2014
Pier 1 Imports August 2013 - December 2013
St. John's Regional Medical Center April 2012 - July 2013
UCSB Anual Fund August 2012 - October 2012
Scitrek March 2011 - June 2011
Skills
Healthcare, CPR Certified, Health Education, Fitness, Clinical Research, Social Networking, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Sales, Customer Service, Social Media, Public Speaking, Marketing, Leadership, Team Leadership
Education
University of California, Santa Barbara 2009 — 2013
Bachelor of Science (B.S.), Biopsychology
University College Utrecht
Wurldtech Security Technologies, A GE Company August 2015 - Present
TIAA-CREF June 2014 - August 2015
Bank of America August 2009 - June 2014
Intrinsic Security Partners November 2008 - August 2009
Estee Lauder Companies, Inc. November 2007 - November 2008
Homeland Technologies Inc. June 2007 - October 2007
Walt Disney World October 2006 - June 2007
Department of Defense February 2006 - October 2006
Time Warner Cable March 2005 - February 2006
Wachovia May 2004 - March 2005
Skills
Information Security..., Network Security, Physical Security, Security Audits, PCI DSS, DITSCAP, DIACAP, NIST, Disaster Recovery, Business Continuity, Security Awareness, Technical Training, CISSP, Cisco Security, Firewalls, Standards Compliance, Security Policy, Data Center, Risk Assessment, Vulnerability Assessment, FISMA, Identity Management, Penetration Testing, IT Governance, Compliance Management, Computer Security, Information Security, IT Audit, GLBA, CCNA, Vulnerability Management, ISO 27001, Security, COBIT, Application Security, Data Security, Information Technology, Information Assurance, HIPAA, IDS, Vulnerability Scanning, Security Architecture..., IT Management, Enterprise Risk..., Nessus, ITIL, Risk Management, Sarbanes-Oxley Act, IPS, Incident Response
Education
Nova Southeastern University 1989 — 1991
MBA, Info Technology
University of Tampa 1985 — 1987
Bachelor of Science (B.S.), Management Information Systems, General
City University of New York - Medgar Evers College 1976 — 1978
BS, Accounting
Andrew Jackson HS 1972 — 1976
Diploma, Academic
University of Fairfax
Master of Science (M.S), CyberSecurity and Information Systems Assurance
Southern Word February 2008 - Present
Inside Track December 2012 - Present
Southern Word February 2008 - Present
Acting 2008 - 2012
Time Warner Cable February 2010 - November 2011
Warner Cable February 2010 - November 2011
Metro Nashville Public Schools February 2004 - May 2008
Skills
Customer Service, Microsoft Office, Outlook, Call Center, Process Improvement, Microsoft Excel, Customer Satisfaction, Microsoft Word, Troubleshooting, Process Scheduler, Public Speaking, Project Management, Sales, Project Planning, Acting, Teaching Writing, Drama, Monologues, Spoken Word, Performance Poetry, Social Media Marketing, Social Networking, Leadership Development, Coaching, Management, Stage, Entertainment
Education
Alabama A&M University 1999 — 2003
Bachelor of Science, IET G. Studies
Alabama Agricultural and Mechanical University 1999 — 2003
B.S., Industrial Technology
Hunters Lane 1995 — 1999
AmeriGlide January 2014 - Present
The Wellington Group December 2011 - February 2013
Clean Energy Developers, LLC 2010 - 2011
Time Warner Cable 2009 - 2010
Secur-Tek, Inc. 2004 - 2008
United States Air Force 1990 - 1998
Skills
Sales, New Business Development, Massage Therapy, Customer Service, PowerPoint, Retail, Word, Talent Acquisition, Recruiting, Headhunters, Biotechnology, Biopharmaceuticals, Process Engineering, Bioprocessing, Bioprocess
Education
The Medical Arts School 2003 — 2004
Certificate, Massage Therapy
Potomac High School 1986 — 1990
George Mason University January 2014 - May 2015
Time Warner Cable June 2014 - August 2014
St. John College of Engineering and Technology August 2011 - June 2013
Skills
Java, JavaScript, Eclipse, Programming, jQuery, SQL, AJAX, CSS, HTML 5, AngularJS, MySQL, PHP, Linux, C++, phpMyAdmin, HTML, Oracle, Selenium Testing, Positive Team Player, Microsoft Office, Databases, Software Engineering, Testing, SDLC, Web Development, OOP, MVC, Project Management, Windows, Unix, NetBeans, Agile Methodologies, JSP, Visual Studio, JIRA
Education
George Mason University 2013 — 2015
Master of Science (MS), Information Systems
Xavier Institute Of Engineering 2007 — 2011
Bachelor's degree, Information Technology
Time Warner Cable June 2015 - Present
Time Warner Cable November 2014 - June 2015
T-Mobile November 2006 - September 2014
The Nook November 2005 - October 2007
FedEx Office formerly Kinko's January 2003 - June 2005
Skills
Call Centers, Telecommunications, Coaching, Wireless, Team Leadership, Customer Experience, Management, Performance Management, Team Building, Customer Satisfaction, Team Management, Mobile Devices, Leadership, VoIP, Customer Retention, Customer Service, Troubleshooting, Cross-functional Team..., Process Improvement, Employee Training
Education
Adams State University 1979 — 1983
Bachelor of Arts (B.A.), History and Government
Time Warner Cable January 2014 - Present
C3 Broadband Integration LLC October 2003 - Present
Comcast Communications January 2013 - January 2014
Insight Communications February 2009 - March 2012
International Cable Inc June 2002 - September 2003
Charter Communications March 2001 - June 2002
Millennium Digital Media LLC. March 1999 - April 2001
Coaxial Communications December 1989 - August 1998
Continental Cablevision, Northeastern District January 1988 - January 1989
Continental Cablevision, Southeastern District January 1986 - January 1988
Skills
Telecommunications, Budgeting, IP, Change Management, Customer Service, Video, Cabling, Due Diligence, Microsoft Office, Policy Analysis, Process Engineering, Supply Chain Management, Venture Capital, Team Building, Program Management, Operations Management, Process Improvement, Customer Relations, Strategic Planning, Contract Negotiation, Cross-functional Team..., Problem Solving, Negotiation, Integration, Call Center, P&L Management, Team Leadership, New Business Development, Broadband, Business Strategy, Budgets, Project Management, VoIP, Start-ups, Wireless, Call Centers, Management, Strategy, Vendor Management, Telephony, Strategic Partnerships, VOD, Mergers & Acquisitions, Product Development, Product Management, Enterprise Software, Leadership, Fiber Optics
Education
Brown University 1966 — 1970
BA, Anthropology - Sociology
Adelphi University
Apple August 2013 - Present
Volt November 2012 - August 2013
Time Warner Cable March 2012 - September 2012
Apple October 2009 - October 2010
Volt October 2008 - October 2009
Fry's Electronics 2006 - 2008
Skills
Troubleshooting, Technical Support, Sales, Communication, Writing, Leadership, Dedicated Professional, Call Center, Call Logging, Maintenance, Performance Metrics, Call Centers, Hardware, Wireless, Networking, iPhone, Routers, iOS, Customer Satisfaction, Customer Service, Computer Hardware, Mac OS, OS X
Education
Austin Community College 2006 — 2007
Southwest Institute of Technology 2004 — 2005
IBM 2009 - 2010
Time Warner Cable 2005 - 2007
City of Commerce City 2002 - 2004
Value Line, Inc. 1999 - 2002
Skills
Financial Analyst, Budget Analyst, Help Desk Analyst, Microsoft Certified..., Windows 7, Windows Vista, Windows XP, Microsoft Word, Microsoft Excel
Education
Alfred University 1991 — 1993
Bachelor of Business Administration (B.B.A.), Business administration, 3.5
Arvada Chamber of Commerce June 2015 - Present
KPI Guy January 2015 - Present
TeleManagement Forum May 2010 - Present
University of Denver September 2012 - February 2015
Cliintel 2005 - 2015
Comcast 2008 - 2010
Charter Communications 2007 - 2008
Time Warner Cable 2006 - 2008
CONVERGYS - Denver 2005 - 2008
RSC Equipment Rental July 1998 - July 2000
Skills
Business Intelligence, Databases, Business Process..., Program Management, Telecommunications, Software Project..., Analytics, Analysis, Project Management, Business Strategy, Software Development, IT Strategy, Sales, SaaS, Enterprise Software
Education
Albion College 1978 — 1982
BS Management, Information Technology
OARnet March 2015 - Present
Time Warner Cable January 2013 - February 2015
American Health Holding, Inc October 2005 - January 2013
Jerome D. Schottenstein Center February 2001 - May 2001
Skills
CompTIA A+ Certification, Microsoft Certified..., Microsoft Network, Utilization Management, Healthcare, Utilization Review, Customer Service, Managed Care, Healthcare Management, Microsoft Office, Public Speaking, Health Insurance, Microsoft Excel, Marketing, Human Resources, Management, Technical Support, Account Management
Education
TechSkills-Columbus 2012 — 2013
Miami University 2001 — 2005
Bachelors
Miami University 2001 — 2005
Bachelor of Science
Datto, Inc. October 2014 - Present
Datto, Inc. August 2014 - October 2014
Verde Energy USA, Inc. November 2010 - June 2014
Clearbrook Invesment Consulting July 2007 - October 2010
Connecticut Friends School June 2002 - September 2007
Time Warner Cable July 1996 - June 2002
New York Life June 1992 - July 1996
Skills
Financial Analysis, Sarbanes-Oxley Act, Financial Modeling, Sarbanes-Oxley, Access, Variance Analysis, Hyperion Enterprise, Accounting, Forecasting, Financial Reporting, PeopleSoft, Budgets, Accounts Receivable, Auditing, Corporate Finance, QuickBooks, Analytics, General Ledger, Microsoft Excel, Internal Controls, Management, Quarterly Reporting, Employee Relations, Managerial Finance, Cash Management, Expense Budget...
Education
Adelphi University 1988 — 1992
BBA, Accounting / Economics
Top of Your Game Resume Services July 2013 - Present
Summit Mental Health Clinic August 2013 - December 2013
Rainmaker July 2012 - June 2013
eBay Inc March 2012 - July 2012
Time Warner Cable November 2011 - March 2012
LegalZoom February 2011 - November 2011
LandSafe January 2010 - December 2010
Skills
Telecommunications..., Billing Systems, Customer Service, Banking, Loans, Technical Support, Sales Management, Collections, A/R collections, Customer Retention, Relationship Management, Mortgage Lending, Sales, Account Management, Financial Services, Credit Cards, Call Centers, SharePoint, Salesforce.com, Customer Satisfaction, Team Management, Telecommunications..., Oral & Written..., Microsoft Office, Microsoft Excel, Microsoft Word, Direct Client..., Credit, Time Management
Education
Austin Community College 2014 — 2016
Associate's degree, Business Administration and Management, General
Sanford-Brown College-Dallas 2008 — 2009
Associate's degree, Medical/Clinical Assistant
Seagoville High School 1999 — 2003
Diploma, General Education
Time Warner Cable June 2010 - Present
The Conference Board February 2010 - June 2010
NYC & Company 2008 - 2009
The Economist Group May 2007 - February 2008
Skills
ColdFusion, Web Development, jQuery, JavaScript, Web Applications, AJAX, XHTML, HTML, Microsoft SQL Server, CSS, MySQL, XML, PHP, SQL, Java
Education
University of Manila 1990 — 1993
Bachelor of Science in Computer Science
Coram CVS/Specialty Infusion Services February 2013 - Present
Apria Healthcare August 2012 - February 2013
Apria Healthcare October 2011 - August 2012
Stryker Communications 2010 - 2011
Time Warner Cable 2010 - 2010
Buckle Inc 2009 - 2010
Skills
Marketing, Leadership, Event Planning, Sales Operations, Sales, Management, Advertising, Customer Service, Public Speaking, PowerPoint, Microsoft Excel, Social Media, Team Building, Microsoft Word, Training, Account Management, Research, Social Media Marketing, Healthcare, Cold Calling, Time Management, Community Outreach, Strategic Planning, Sales Management, Hospitals, Marketing Strategy, Process Improvement, New Business Development, Salesforce.com, Medical Devices, Sales Presentations, Customer Satisfaction, Budgets
Education
Abilene Christian University 2004 — 2008
BS, Marketing and Management
Abilene Christian University 2004 — 2008
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Time Warner Cable August 2000 - Present
DST Innovis February 2000 - August 2000
NCC Systems, Inc. August 1997 - February 2000
Cox Communications May 1993 - August 1997
Robins Air Force Base June 1989 - May 1993
Skills
Billing Systems, ICOMS, IBM iSeries, Cross-functional Team..., Process Improvement, Cable Television, Satellite TV, Staff Development, Change Management, PCI Standards, Sarbanes-Oxley, Project Planning, Managed Services, Vendor Management, Software Development, Broadband, Customer Experience, Call Centers, Disaster Recovery, System Administration, SDLC, Project Management, Team Leadership, Integration
Education
University of Southern Mississippi 1985 — 1989
Bachelor of Science (B.S.), Business Administration, Management and Operations
University of Southern Mississippi College of Business
Engineering/Industrial Management
HBO May 2010 - Present
Creative Writer August 2002 - Present
Sony Pictures Home Entertainment March 2007 - 2010
Burns & Wilcox 2005 - 2006
Acacia Pacific Holdings Inc 2003 - 2005
Time Warner Cable May 2000 - August 2000
Skills
Screenwriting, Blogging, Business Planning, Resume, Entertainment, Television, Film, Film Production, Video Production, Digital Media, Video, Production Managment, Post Production, New Media, Final Cut Pro, Feature Films, Social Media, Directing, Broadcast, Producing, Comedy, Reality, Creative Writing, HD Video, Dvd, Content Strategy, Festivals, Final Cut Studio, Commercials, Camera, Music Videos, Scripting, Casting, Final Draft, Broadcast Television, Short Films, Avid, Drama, Pre-production, Media Production, Voice Over, Documentaries, Storytelling, Screenplays, Script Coverage, Video Editing, Independent Film, Avid Media Composer, Acting, Film Editing
Education
Academy of Art University 2003 — 2006
MFA, Motion Pictures and Television
University of North Carolina at Pembroke
BS, Mass Communications
IBM Cognos 2007 - Present
Time Warner Cable 2011 - 2011
Time Warner Cable 2011 - 2011
Bank of Canada May 2006 - August 2006
Bank of Canada September 2005 - December 2005
Bank of Canada December 2004 - April 2005
JSI Telecom October 2001 - October 2003
JDSU December 1994 - August 2001
Mitel June 1978 - January 1993
Skills
Databases, Data Warehousing, Business Analysis, ERP, SQL, Integration, Oracle, Project Management, ITIL, Analysis, Software Development, Requirements Analysis, Solution Architecture, Management, Enterprise Architecture, Analytics, Cloud Computing, Business Intelligence, Enterprise Software, SOA, Software Project..., SaaS, DB2, Agile Methodologies, Testing
Education
Algonquin College of Applied Arts and Technology 2004 — 2006
Computer Engineering Technologist - Computer Science
Algonquin College of Applied Arts and Technology 1974 — 1978
Computer Engineering Technology - Computer Science
Time Warner Cable August 2012 - Present
Time Warner Cable Deportes August 2011 - Present
Telefutura Network January 2001 - December 2011
Boxing Play by Play for Univision Network - Telefutura Network January 1999 - December 2011
Boxing Play by Play - HBO Latinoamerica November 2006 - December 2010
Telemundo February 1994 - May 1999
Telemundo Network May 1994 - December 1998
Host TV Show KWEX TV Channel 41 August 1992 - May 1994
KSAH-720AM Radio festival January 1992 - May 1994
KVEA-TV Channel August 1990 - August 1992
Skills
Video Editing, Photoshop, Editing, Spanish, Writting, Application Development, TV production, Scriptwriter, Media Production, Entertainment, Screenwriter, Television, Video Production, Radio, Avid, Sports Writing, Software Development, Sports, Storytelling, Broadcast, Voice Over, Final Cut Pro, Radio Producing, Journalism, Radio Broadcasting, Broadcast Television, Commercials, Writing, Adobe Audition, Producing, Play-by-play, Broadcast Journalism
Education
University of the Incarnate Word 1988 — 1990
Master, Television Production
Universidad del Noreste 1980 — 1984
Bachelor, Communications
Incarnate Word College
Masters, Television Production
Universidad del Noreste Tampico
BA, Mass Media Communications
Time Warner Inc. May 2008 - Present
Time Warner Cable March 2006 - May 2008
Charter Communications July 2003 - March 2006
Comcast (formerly AT&T Broadband) July 2000 - July 2003
MediaOne January 1999 - July 2000
ERA GSM (Deutsche Telekom) 1996 - 1999
U S WEST 1994 - 1996
Education
Adams State University
University of Colorado Boulder
University of Denver - Sturm College of Law
Washburn University School of Law
HCA May 2015 - Present
Windstream Communications August 2014 - May 2015
Time Warner Cable May 2009 - July 2014
Sprint September 2008 - September 2010
Sprint Nextel July 2007 - August 2008
Intrigue Park Place Hotel June 2006 - July 2007
A F Ferguson & Co 2000 - 2005
Skills
Routers, Routing, Cisco Technologies, Troubleshooting, Juniper, Network Administration, BGP, Networking, Network Engineering, OSPF, IP, WiMAX, EIGRP, Active Directory, Servers, Hardware, Integration, Computer Network..., DHCP, TCP/IP, MPLS, LAN-WAN, WAN, VoIP, VPN, Ethernet, Cisco IOS, CCNA, CCNP, Project Management, Telecommunications, QoS, Wireless Networking, Juniper Technologies, C4, Subnetting, Access Lists, EVDO, Network Security, JUNOS, HFC, Network Architecture, DOCSIS, IPTV, VOD, PacketCable
Education
Longview Community College 2006 — 2008
CCNA/NP, Cisco Networks
Shah Abdul Latif University, Khairpur 1997 — 2000
BCS, Computer Science
Time Warner Cable April 2005 - Present
MTV Networks 2002 - 2004
National Football League 1997 - 2001
MTV Networks 1988 - 1997
Skills
Digital Media, Strategic Planning, Analytics, Strategic Partnerships, Management, Online Advertising, Digital Marketing, Finance, Strategy, Financial Reporting, Financial Analysis, Process Improvement, Analysis, Forecasting, Competitive Analysis, Mergers
Education
Adelphi University 2003 — 2006
MBA, Finance
Ithaca College 1982 — 1985
Bachelor of Science (BS), Finance
Stellar HR Solutions, LLC June 2006 - Present
Hudson Guild November 2010 - February 2012
Verizon Telecom July 2007 - August 2009
Youth Consultation Services January 2006 - January 2007
Time Warner Cable February 2000 - November 2005
Skills
Interviews, Talent Management, Payroll, Recruiting, Talent Acquisition, Screening, Legal Compliance, Employee Relations, Applicant Tracking..., Human Resources, Technical Recruiting, HRIS, Leadership, Personnel Management
Education
The New School 2000 — 2005
Masters, Human Resources Mgt
Adelphi University
BS, Communications and Marketing
Dept of Homeland Security BlueWater Federal September 2010 - Present
NOAA December 2008 - September 2010
NOAA July 2005 - December 2008
Time Warner Cable November 2002 - March 2006
Skills
Program Management, Active Directory, DNS, Troubleshooting, ITIL v3 Foundations..., ITIL Service Strategy, ITIL Service Design, Network Architecture, Network Security, WAN, Customer Service, Firewalls, VMware ESX, VMware Infrastructure, VMware Server, IT Service Management, Windows Server, Integration, Cloud Computing, Virtualization, Computer Science, Microsoft Office, ITIL, XP, System Deployment, Computer Hardware, Cisco Technologies, Software Installation, Security, Crisis Management, Security Management, System Administration, Help Desk Support, Network Administration, Networking, Information Technology, Technical Support, Process Improvement, Project Management, Computer Security, IT Strategy, Government, IT Management, Operating Systems, TCP/IP
Education
Jamestown Community College 2000 — 2001
Associate of Science (A.S.), Computer Science
Alfred University 1998 — 2000
Ceramic Engineering
Time Warner Cable May 2010 - Present
Education
Alfred University 1989 — 1991
Harris Teeter April 2012 - Present
Time Warner Cable June 2013 - August 2013
First Data Corporation January 2012 - March 2012
Bank of America January 2009 - December 2011
AT&T Mobility May 2008 - December 2008
HomeDepot February 2006 - April 2008
AT&T Wireless January 2004 - December 2005
New World Mobility August 2003 - December 2003
Omantel November 2001 - July 2003
Qwest Communications April 2001 - October 2001
Skills
Oracle Certified DBA, Netezza Certified DBA, MYSQL DBA, Oracle RAC, Oracle ASM, Database Administration, Database Design, Data Warehousing, OEM 12c
Education
Kakatiya University 1997 — 2000
Master of Computer Applications
Acharya Nagarjuna University 1993 — 1996
APRDC, BSC
Acharya Nagarjuna University 1993 — 1996
Acharya Nagarjuna University 1993 — 1996
Acharya Nagarjuna Vishwavidhyalayamu 1993 — 1996
Bachelor of Science
Various agencies 2009 - 2013
CDW 2007 - 2009
Time Warner Cable 2006 - 2007
Time Warner Cable 2005 - 2006
Skills
Technical Support, Troubleshooting, Windows Server, Microsoft Office, Help Desk Support, Active Directory, Software Documentation, Operating Systems, XP, Windows 7, Citrix, Dell Computers, HP, Hardware Installation, Hardware Support, Windows XP, Oracle 10g, Dreamweaver, Military Electronics..., Multimeter, Soldering, Software Implementation, Hardware Diagnostics, Software Support, Desktop Support, Documentation, SQL Query Writing, Unit Testing, Logging and Reporting, Defect and Bug Discovery, Issue Identification, Adobe Creative Suite, Adobe Captivate, Servers, System Deployment
Education
University of Denver 2010 — 2012
Graduate Certificate, Database Design/Administration
Akron Institute of Herzing University 2003 — 2004
Certificate, Networking Technologies
U.S. Army 2000 — 2000
Primary Leadership Development Course
U.S. Army 1998 — 1998
Electrical Systems Repair
Wittenberg University
Bachelor of Arts, Biology
United Hospital Center August 2013 - Present
United Hospital Center January 2013 - August 2013
United Hospital Center December 2012 - January 2013
United Hospital Center August 2012 - November 2012
Wal-Mart November 2008 - July 2012
CVS Pharmacy November 2005 - November 2008
Time Warner Cable October 2003 - November 2005
Skills
Customer Service, Customer Satisfaction, Inventory Management, Merchandising, Retail, Sales, Leadership, Situational Leadership, Team Building, Budgets, Training, Strategic Planning, Marketing, Trend Analysis, Sales Management, Market Planning, Management, Outlook, Forecasting, Recruiting, Healthcare, Event Planning, Time Management, Analysis, Access, Cross-functional Team..., Hospitals, Advertising, Research, Team Leadership, Healthcare Management, Data Entry, Data Analysis, Microsoft Word
Education
Pfeiffer University 2011 — 2012
M.H.A., Healthcare Administration
Alderson Broaddus University 1999 — 2003
B.S., Marketing
Philip Barbour High School 1996 — 1999
Time Warner Cable RecruiterComcast Cable2005 - 2006
Comcast 2005 - 2006
Skills
Recruiting, Sourcing, Applicant Tracking..., Temporary Placement, Onboarding, New Hire Orientations, PeopleSoft, Training, Interviews, Leadership, Call Centers, College Recruiting, Talent Acquisition, Job Fairs, Technical Recruiting, Internet Recruiting, HR Policies, Human Resources, Benefits Negotiation, Workforce Planning, Networking, Vendor Management, Cold Calling, Employee Relations, Succession Planning, Employee Benefits, Performance Management, HRIS, Hiring, Labor Relations, Interviewing, Customer Retention, Selling, Deferred Compensation, Job Descriptions, Temporary Staffing, Benefits Administration, Talent Management, Leadership Development, Employee Training, FMLA, Employee Engagement, Personnel Management
Education
Abilene Christian University 1999 — 2003
science, gerontology
Time Warner Cable May 2011 - Present
Electrolux Major Appliances August 2010 - June 2011
Time Warner Cable November 2007 - August 2010
Time Warner Cable November 2007 - April 2009
Oxford University Press 2005 - 2007
Bookspan 2002 - 2002
Skills
Finance, Forecasting, Process Improvement, Financial Reporting, Analysis, Budgets, Variance Analysis, Sales Operations, Competitive Analysis, Microsoft Office, SQL, Cognos, JD Edwards, PeopleSoft Financial, nVision, Crystal Reports, Toad, Monarch Pro, Hyperion, SSAS, MicroStrategy
Education
LIU Post 2002 — 2004
MBA, International Finance
Alfred University 1998 — 2001
Bachelor of Science in Business Administration, MIS
ATTO Technology, Inc. April 2015 - Present
ACP Technologies, Inc. October 2013 - April 2015
PremCom December 2006 - September 2013
Time Warner Cable August 2005 - January 2007
YourQ 2004 - 2005
Skills
VoIP, Network Security, Cloud Computing, Cisco Technologies, WAN, Telephony, Telecommunications, Security, VPN, Unified Communications, Managed Services, SIP, Virtualization, TCP/IP, Disaster Recovery, Active Directory, IP, Wireless, Firewalls, Troubleshooting, Data Center, Network Engineering, Network Administration, Windows Server
Education
Alderson-Broaddus College 1986 — 1987
Medical Science
State University of New York College at Oswego 1984 — 1986
Computer Science / Music
Rochester Institute of Technology 1983 — 1983
Electrical Engineering
Time Warner Cable Business Class April 2012 - Present
Time Warner Cable December 2006 - April 2012
Frontier Communications January 2001 - January 2003
Skills
Public Relations, Event Management, Direct Sales, Sales, Sales Management, Public Speaking, Customer Service, Retail, Telecommunications, VoIP, Wireless, Solution Selling, Account Management, Call Centers, Salesforce.com, Managed Services, IP, Product Management, Management, Vendor Management
Education
State University of New York College at Oneonta 2003 — 2005
BA, Communications
Alfred State College - SUNY College of Technology 1992 — 1995
AAS, Engineering
Alfred State College - SUNY College of Technology 1992 — 1995
Civil Engineering, Construction Engineering, AAS- Civil Engineering
Bank of America June 2013 - Present
Time Warner Cable June 2009 - May 2013
BEA Systems 2004 - 2004
Skills
Agile Methodologies, Linux, QTP, Java, SQL, Oracle, Software Development, Java Enterprise Edition, Testing, XML, Manual Testing, Test Automation
Education
Nagarjuna University
Master of Computer Applications (M.C.A.), Computer Science
NBCUniversal, Inc. 2014 - Present
Time Warner Cable 2012 - 2014
RealAge, Hearst Corporation 2010 - 2012
E*TRADE Financial 2009 - 2010
Meijer 2008 - 2009
Skills
SAS, Data Mining, Predictive Modeling, Database Marketing, SQL, Excel With VBA..., Tableau, Statistics, Multivariate Statistics, Matlab, Java, Python, R, Omniture, VBA, Analytics
Education
RMIT University 2003 — 2005
Postdoc Research Fellow, Intelligent Systems
Southwest China Normal University 1999 — 2003
PhD, Data Mining
Time Warner Cable November 2008 - Present
Grand Bahama Vacations September 1997 - September 2004
Princess Hotels April 1991 - August 1997
Princess Hotels March 1988 - March 1992
Skills
Telecommunications, High Speed Internet, DOCSIS, Broadband, Metro Ethernet, Wireless, VoIP, T1, Troubleshooting, Customer Experience, Management, Carrier Ethernet, Cables, SIP, Fiber Optics, Optical Fiber, Sales, Broadband Access, Call Center, Telephony, Ethernet, Computer Network..., Customer Retention, Call Centers
Education
Adelphi University 1989 — 1991
B.S., Management & Communications
Nassau Community College 1981 — 1983
A.A.S., Marketing with Specialization in Hotel & Restaurant Technology Administration
Unyts May 2015 - Present
PCB Piezotronics August 2013 - May 2015
ATTO Technology February 2010 - August 2013
SunLync April 2009 - February 2010
ATTO Technology September 2008 - March 2009
Medaille College August 2008 - September 2008
Derrick Corporation December 2005 - June 2006
Time Warner Cable April 2004 - June 2004
Skills
TCP/IP, XP, Active Directory, Hardware, Testing, Servers, Technical Support, Windows XP
Education
Alfred State College - SUNY College of Technology 2006 — 2008
Bachelor of Technology (B.Tech.), Information Technology - Network Administration
Erie Community College 2004 — 2006
A.S.S. - Computer Information Systems, Information Technology
American Eagle Federal Credit Union June 2007 - Present
The Thompson Corporation May 2005 - June 2007
The Goodyear Tire & Rubber Company 2004 - 2005
Time Warner Cable 1999 - 2004
Skills
Records Management, Vendor Management, Risk Management, Business Analysis
Education
Albertus Magnus College 1995 — 1997
Bachelor of Arts (B.A.), Business Administration and Management, General, 3.90
Malone College 1995 — 1997
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Stark State College of Technology
Associate of Arts (A.A.), Records Management
Time Warner Cable June 2012 - August 2014
Wells Fargo January 2010 - February 2012
Wells Fargo May 2009 - December 2009
STA Travel October 2007 - February 2009
Travel Impressions Call Center December 2005 - June 2007
Airport Marina Honda January 2005 - December 2005
21st Century Auto Insurance Call Center December 2003 - January 2005
Verizon Wireless September 1995 - December 2003
Trans World Airlines February 1991 - September 1995
Education
C.A.L. State University of Dominguez Hills
Associates, Telecommunications
South West College
Diploma
West Los Angeles College
Time Warner Cable September 2010 - Present
Douglas J. Gardner Consulting February 2006 - August 2010
MUZAK CORPORATION February 2006 - October 2006
Verizon January 2002 - June 2006
Bell Atlantic January 2000 - January 2002
Bell Atlantic January 1997 - January 1999
NYNEX January 1996 - January 1997
Skills
Product Management, Leadership, Customer Satisfaction, Marketing Strategy, Online Marketing, Call Center, Cross-functional Team..., Telecommunications, Process Improvement, Call Centers, Customer Retention, Team Building, Social Media Marketing, Sales Management, Management, Marketing Communications, Product Marketing, Business Strategy, Team Leadership, Coaching, Vendor Management, Budgets, Strategy, CRM, Sales, Training, Project Management, Sales Operations, Retail, Customer Experience, Customer Service, Direct Sales, Salesforce.com, Selling, B2B, Account Management, Strategic Partnerships, Cold Calling, Sales Process, Business Development, Human Resources, Wireless, Solution Selling, VoIP
Education
Dowling College, MBA 1998 — 2001
MBA, General Business
Adelphi University
BA, Business Management and Communications
Echostar Broadcasting 2002 - Present
Time Warner Cable 1999 - 2002
TCI of New York 1980 - 1999
Skills
Broadband, Fiber Optics, VOD, Construction, Wireless, Troubleshooting, Telecommunications, RF, VoIP, IP, Ethernet
Education
Alfred State College - SUNY College of Technology 1972 — 1974
aas, Broadcasting
Hutch Tech 1968 — 1972
hs, electronics
TRRN, LLC November 2014 - Present
Definitions Private Training Gyms September 2013 - Present
Multiworks October 2012 - July 2013
Time Warner Cable May 2010 - March 2012
US Army December 2008 - January 2012
Signature Fitness Pty Ltd January 2009 - July 2009
New York Life Insurance Company May 2007 - June 2007
Skills
Customer Service, Fitness, Nutritional Counseling, Personal Training, Training, Wellness, Leadership, Strength, Nutrition, Strength & Conditioning
Education
SUNY Cortland 2006 — 2008
Bachelor of Science (B.S.), Kinesiology and Exercise Science, 2.8
Alfred University
Time Warner Cable December 2001 - Present
Time Warner Cable July 2000 - December 2001
Skills
Print Production..., Aprimo, Vendor Relations, Project Management, Traffic Management, Creative Services, Budgeting, Creative Briefs, Direct Marketing, Eye For Detail, Creative, Print Collateral, Art Buying, Print Purchasing, Project Management..., Vendor Negotiations, Press Checks, Scheduling and Budgeting, Negotiation, Budgets, Print, Brand Development, Cable Television, Layout, Branding & Identity, Social Media Marketing, Adobe Creative Suite, Interactive Marketing, Management, Adobe Acrobat, Art, Logo Design, Copywriting, VOD, Broadband, Art Direction, Database Marketing, Outdoor Advertising, Advertising Sales, QuarkXPress, Newsletters, Marketing Communications, Corporate Branding, Creative Problem Solving, Direct Mail, Digital Media, Marketing, Collateral, Online Advertising, Brochures
Education
Alfred University 1992 — 1996
BFA, Graphic Design
Oceanside High School 1988 — 1992
Time Warner Cable May 2014 - Present
NodaVare Corporation February 2014 - April 2014
Mereb ICT Solutions PLC 2008 - 2013
SEDNet General Business PLC 2005 - 2008
Skills
PHP, JavaScript, JSON, UML, Java, SQL, C++, AJAX, jQuery, XML, CSS, HTML, RPC, SOAP, REST, MySQL, Apache, Curl, SVN, MVC, AngularJS, Bootstrap, LESS, Node.js
Education
Addis Ababa University 2000 — 2005
Bachelor's Degree, Information Systems
Time Warner Cable July 2009 - Present
Cablevision May 2005 - July 2009
Verizon May 2001 - March 2005
Skills
Call Center, Telecommunications, Sales Management, Sales, Team Building, Team Leadership, Strategic Planning, Retail, Call Centers, Account Management, Direct Sales, Customer Retention, Customer Satisfaction, Strategic Partnerships, Customer Experience, New Business Development, Sales Operations, Management, Product Management, Salesforce.com, Selling, Leadership, Sales Process, Broadband, Cross-functional Team..., Product Development, Strategy, Solution Selling, Contract Negotiation
Education
Dowling College 2000 — 2004
Masters Degree, Business Adm/Marketing
Adelphi University 2000 — 2003
Bachelor of Science, Business Adm
Federal Aviation Administration - FAA January 2015 - Present
DAL Global Services, LLC July 2014 - January 2015
Olive Garden March 2011 - November 2014
Time Warner Cable January 2014 - July 2014
SCIS AIR SECURITY January 2010 - November 2010
Skills
Customer Service, Restaurant Management, Scheduling, Inventory Management, Word, Time Management, Restaurants, Data Entry, Telephone Skills, Cashiering, Customer Satisfaction, Teamwork, Microsoft Word, Process Scheduler, Hospitality, Food & Beverage, Airlines, Aviation, Airports, Transportation, Security Clearance
Education
Fox Valley Technical College 2014 — 2016
Associate's degree, Accounting
Aims Community College 2010 — 2012
Associate of Applied Science (AAS), Air Traffic Control
Academy College 2009 — 2010
Associate of Applied Science (AAS), Aviation Business
Fox Valley Technical College 2008 — 2009
Technical Diploma-Professional Pilot, Airline/Commercial/Professional Pilot and Flight Crew
Time Warner Cable October 2000 - Present
Education
Oklahoma State University 1999 — 2000
Computer Science
Technische universiteit ilmenau 1996 — 1997
Université Cadi Ayyad Marrakech 1993 — 1995
Time Warner Cable January 2013 - Present
Time Warner Cable November 2011 - January 2013
Olum's of Binghamton October 2010 - November 2011
Olum's of Binghamton September 2009 - October 2010
54 Freedom July 2009 - January 2010
Emerald City Grill June 2006 - August 2009
Sutherland Global Services January 2009 - February 2009
Lifetouch September 2008 - November 2008
Extreme Makeover: Home Edition July 2008 - July 2008
Freeman Interiors Ltd July 2007 - August 2007
Skills
AutoCAD, Microsoft Office, Excel, Photoshop, Viz, SketchUp, 3D rendering, Phone Skills, Graphic Design, Interior Design, Customer Service, Word, PowerPoint, Outlook, Adobe Acrobat, Photography, Windows, Space Planning, Data Entry, Writing, Problem Solving, Telephone Skills, Microsoft Word, Public Speaking, Microsoft Excel, Retail, Time Management, Public Relations
Education
State University of New York College of Agriculture and Technology at Morrisville 2009 — 2009
Certificate, Office Technology
Cazenovia College 2006 — 2008
Bachelor's of Fine Arts, Interior Design
Alfred State College - SUNY College of Technology 2004 — 2006
AAS, Interior Design
Time Warner Cable 2002 - Present
Progress Energy January 1999 - May 2000
Holiday Inn 1990 - 1998
Skills
Call Center, Telecommunications, Customer Satisfaction, Customer Service, Customer Experience, Team Leadership, Customer Retention, Process Improvement, Workforce Management
Education
Duke University 2004 — 2004
SHRM - Certificate of Human Resources Management, Human Resources Management/Personnel Administration, General
Alcorn State University
Business Administration and Management, General
Comcast Cable February 2010 - Present
Time Warner Cable March 1984 - February 2010
Skills
Direct Sales, Call Centers, Broadband, Account Management, Salesforce.com, Customer Retention, Sales Operations, Sales Management, Sales, Solution Selling, Cold Calling, Sales Process, VoIP, Customer Satisfaction, Telecommunications
Education
Alfred State College - SUNY College of Technology 1978 — 1980
Time Warner Cable December 1994 - Present
Education
Addis Ababa University
Engineer’s Degree, Electrical and Electronics Engineering
Time Warner Cable Business Class March 2011 - Present
Time Warner Cable January 2011 - March 2012
Verizon Wireless September 2010 - January 2011
Skills
Sales Management, Call Centers, Telecommunications, Direct Sales, Customer Satisfaction, Customer Retention, Account Management, Salesforce.com, Sales, Telephony, Cold Calling, Solution Selling, Sales Process, Customer Service, Sales Operations, Selling, Leadership, Team Building, Team Leadership, Outlook, Sales Presentations
Education
Alabama State University 2005 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Time Warner Cable Owner/Designer/DeveloperCharles Franklins LLCJanuary 2004 - Present
Education
Alabama State University 2001 — 2005
Bachelor's degree, Psychology
Savannah College of Art and Design 2000 — 2001
Illustration
Coppin State University
Business, Management, Marketing, and Related Support Services
Pizza Hut January 2015 - February 2015
Time Warner Cable November 2014 - February 2015
University of Pittsburgh at Johnstown September 2011 - April 2013
TRIO Upward Bound June 2012 - August 2012
Skills
Java, C++, Objective-C, SQLite, JavaScript, Customer Service, Customer Retention, Food & Beverage, Non-profit Volunteering, Educational Leadership, Computer Repair, Youth Mentoring, Software Engineering..., Leadership, Public Speaking, Time Management
Education
University of Pittsburgh-Johnstown 2011 — 2016
Bachelor's Degree, Computer Science
University of Pittsburgh-Titusville 2007 — 2011
Computer Science
Time Warner Cable September 2007 - Present
Best Buy May 2005 - September 2007
Giant Eagle, Inc. June 1999 - May 2005
Education
Akron Institute of Herzing University 2013 — 2016
Bachelor of Science (B.S.), Business Management focus in Marketing, 3.77 GPA