Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Bank of America Merchant Services April 2014 - Present
Verizon Wireless June 2011 - March 2014
Time Warner Cable 2010 - 2011
Verizon 1999 - 2010
Skills
Sales, Customer Satisfaction, Customer Service, Direct Sales, Sales Management, Team Building, Telecommunications
Education
City University of New York-John Jay College of Criminal Justice
Bachelor of Arts (B.A.), Forensic Psychology
United States Army National Guard April 2014 - Present
The Educational Research Group February 2012 - Present
Total Merchant Supply June 2012 - August 2012
MISource November 2010 - December 2010
Time Warner Cable October 2009 - August 2010
FP Marketing January 2009 - July 2009
Cornerstone Medical July 2008 - December 2008
Skills
Sales, Customer Service, Account Management, Microsoft Office, Sales Management, Recruiting, Budgets, Contract Negotiation, Technical Recruiting, Team Leadership, Coaching, Project Management, Management, Microsoft Excel, Process Improvement, Negotiation, Outlook, Telecommunications, PowerPoint, Microsoft Word, Customer Satisfaction, Leadership, Business Strategy, Human Resources
Education
Palmer College of Chiropractic 2014 — 2018
Doctor of Chiropractic (DC), Chiropractic
Clemson University 2004 — 2008
Bachelor of Science, Health Science
Clemson University 2004 — 2008
Bachelor of Science, Health SciencesPre-Professional Health Studies
Social Security Administration August 2014 - Present
Time Warner Cable January 2013 - August 2014
Time Warner Cable April 2012 - January 2013
Time Warner Cable November 2009 - April 2012
Time Warner Cable August 2004 - November 2009
Skills
Call Centers, Telecommunications, Customer Satisfaction, Customer Retention, Wireless, Customer Service, VoIP, Direct Sales, Sales, Customer Experience, Account Management, Sales Management, Team Leadership, Sales Operations, Salesforce.com, Leadership, Interviews, Training
Education
City University of New York-John Jay College of Criminal Justice 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Smarsh November 2012 - Present
Time Warner Cable November 2009 - November 2012
Best Buy November 2006 - March 2009
CyberTech Systems & Software Inc August 2004 - January 2008
NYC Department of Education September 2003 - June 2006
Skills
Troubleshooting, Hardware, Microsoft Office, Computer Hardware, Customer Service, A+ Certified, Operating Systems, Windows, TCP/IP, Certified..., Department of Education..., Active Directory, Database Administration, Problem Solving, Ethernet, Team Leadership, Network Administration, Outlook, System Administration, VMware, Microsoft Exchange, Confluence, Atlassian JIRA, Salesforce.com, Solarwinds
Education
City University of New York-Hunter College 2009 — 2012
Computer Science, 3.2
LaGuardia Community College 2008 — 2009
Computer Science, 4.0
Richmond Hill High School 2002 — 2006
regents diploma, Computer Science
Time Warner Cable January 2004 - Present
Skills
Customer Retention, Direct Sales, Telecommunications, Call Centers, Customer Experience, VoIP, Telephony, Management
Education
Hunter College
Educational Psychology
Caldwell Family Farm May 2012 - Present
Comcast October 2005 - March 2012
Time Warner Cable August 2002 - June 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, English, Time Management, Access, Outlook, Windows
Education
Clackamas Community College 2012 — 2014
Associate of Science (A.S.), Applied Horticulture/Horticulture Operations, General
Time Warner Cable April 2013 - Present
Time Warner Cable November 2010 - April 2013
Cox Communications January 2008 - November 2010
Cox Communications January 2003 - January 2008
Skills
Internal Communications, Corporate Communications, Communication Training, Crisis Communications, Strategic Communications, Social Media, Speech Writing, Marketing Communications, Video, Editing, Internal & External..., Copywriting, Communications Planning, Management, Leadership, Strategy, Strategic Planning, Program Management, Event Management, Strategic Partnerships, Telecommunications, Integrated Marketing
Education
Clark Atlanta University 1993 — 1996
Bachelor of Arts, Mass Communications and Public Relations
Southside High School 1986 — 1990
Time Warner Cable Business Class February 2011 - August 2013
Time Warner Cable February 2008 - February 2011
Skills
Sales, Sales Operations, Customer Service, Management, Call Centers, Customer Satisfaction, Invoicing, Provisioning, Human Resources, Telecommunications, Wireless, Policy, VoIP
Education
City University of New York-John Jay College of Criminal Justice 2006 — 2008
Bachelor of Science (BS), Criminal Justice Administration & Planning, 3.5
New York City Transit March 2013 - Present
Credit Advocates Law Firm, LLC. August 2012 - March 2013
Time Warner Cable November 2011 - August 2012
Dominican Prestige November 2008 - January 2011
Gracious Home October 2006 - November 2007
Macy's Herald Square (New York, NY) September 1997 - May 2006
Skills
Retail, Customer Service, Sales, Merchandising, Visual Merchandising, Customer Satisfaction, Microsoft Office, PowerPoint, Data Entry, Customer Experience, Customer Retention, Telephone Skills, Direct Sales, Call Centers, Management, Time Management, Troubleshooting, Outlook, Process Improvement, Process Scheduler, Microsoft Excel, Team Building, Social Networking, Microsoft Word, Budgets, Employee Relations, Event Planning, Forecasting
Education
Colorado Technical University Online 2009 — 2011
MBA, Human Resource Management
City University of New York-Herbert H. Lehman College 1997 — 2002
Bachelor of Arts, Economics
Ring Power Corporation May 2014 - Present
Ring Power Corporation October 2013 - May 2014
Ring Power Corporation January 2012 - October 2013
Ring Power Corporation May 2005 - January 2012
Touro College February 2002 - March 2005
United States Army Reserve November 1998 - November 2002
Time Warner Cable November 2000 - January 2002
Time Warner Cable July 2000 - November 2000
Time Warner Cable April 2000 - July 2000
Time Warner Cable February 2000 - April 2000
Skills
Customer Service, Customer Satisfaction, Sales Management, Inventory Management, Negotiation, Logistics, Field Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Supervisory Skills, Transportation, Leadership, Teamwork, Continuous Improvement, Sales, Heavy Equipment, Forklift Operator, PowerPoint, Parts, Lotus Notes, Warehousing, Time Management, Purchasing, Operations Management, Team Building, Training, Troubleshooting, Analysis, Budgets, Recruiting, Contract Negotiation, Inventory Control, Strategic Planning, Six Sigma, Sales Operations, Manufacturing, Contract Management, Process Improvement, New Business Development, Account Management, Team Leadership, Pricing, Forecasting, Project Planning, Material Handling, Outlook, Procurement, Fleet Management
Education
University of Phoenix 2007 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Touro College 2002 — 2004
Developmental and Child Psychology
US Army Primary Leadership Development Course (PLDC)
Non-Commisioned Officer Training
US Army Combat School
Infantry
John Jay College of Criminal Justice
Forensic Psychology
Pluris Valuation Advisors LLC February 2014 - Present
Time Warner Cable 2007 - 2013
Skills
Customer Satisfaction, Customer Service, Event Planning, Telecommunications, Troubleshooting, Wireless
Education
Hofstra University 2006 — 2007
Communication, General
Clark Atlanta University 2003 — 2006
Kaiser Permanente December 2014 - Present
Kaiser Permanente April 2011 - December 2014
Time Warner Cable January 2005 - November 2010
Skills
Leadership, Call Center, Project Management, Microsoft Office, Telecommunications, Strategic Planning, Negotiation, Program Management, Customer Service, New Business Development, Microsoft Excel, Sales Management, Team Leadership, Business Development, Account Management, Social Media, Business Strategy, Sales, Change Management, Marketing Strategy, Process Improvement, Analysis, Leadership Development, Training, Vendor Management
Education
Clark Atlanta University 1994 — 1999
BA, Political Science
Time Warner Cable February 2009 - July 2010
American Transit Insurance Company May 2005 - October 2008
Skills
Nutrition Education, Nutrition, Dietetics, Nutritional Counseling, Health Promotion, Health Education, Wellness, Public Health, Wellness Coaching, Prevention, Healthcare, Lifestyle, Cpr Certified
Education
City University of New York-Herbert H. Lehman College 2014 — 2016
Bachelor of Science (BS), Dietetics/Dietitian
CUNY Bronx Community College 2012 — 2013
Associate's degree, Dietetics and Nutrition Sciences
Time Warner Cable February 2014 - Present
Time Warner Cable March 2013 - Present
Education
Clark Atlanta University 1992 — 1997
Bachelor's degree, Marketing
Young & Franklin Inc. October 2014 - Present
Time Warner Cable August 2013 - October 2014
Time Warner Cable January 2013 - March 2013
InfiMed, Inc. June 2009 - April 2012
InfiMed, Inc. October 2005 - June 2009
InfiMed, Inc. December 2004 - October 2005
Wood Group September 2004 - December 2004
Sermatech International Inc. June 2001 - September 2004
Niagara Mohawk Energy Distributed Power` 2000 - 2001
GE Energy Services September 1996 - June 2000
Skills
Medical Devices, Product Management, Management, Manufacturing, Product Development, FDA, ISO 13485, Capital Equipment, Cross-functional Team..., Medical Imaging, Technical Writing, Validation, Testing, Biomedical Engineering, Digital Imaging, Product Marketing, DICOM, ISO, Program Management, Product Launch, Electronics, Engineering Management, Gas Turbines, Turbine Control Systems, Rotating Equipment, Vibration Control, Medical Software, Business Development, Six Sigma, Process Simulation, Lean Manufacturing, Market Development, Engineering, Process Improvement, Systems Engineering, Embedded Systems, Field Service, Software Documentation, Design Control, PACS, X-ray, Quality Assurance
Education
Syracuse University - Martin J. Whitman School of Management 1997 — 2000
Master of Business Administration (M.B.A.), Marketing and Entrepreneurship
Clarkson University 1988 — 1990
Bachelor of Science (BS), Mechanical Engineering
Avon May 2010 - Present
Time Warner Cable Media August 2005 - May 2010
Time Warner Cable October 2001 - August 2005
Skills
Marketing, Sales, Sales Management, Leadership, Microsoft Excel, Customer Service, Team Building, Recruiting, Retail, Strategic Planning, Training, Direct Sales, Time Management, Merchandising, Forecasting, Management, Coaching, Marketing Strategy, Process Improvement, Inventory Management, Social Networking, Customer Satisfaction, Advertising, Event Planning, Team Leadership, Budgets, Account Management, Marketing Communications, Outlook, Public Relations, Social Media Marketing, B2B, Teamwork, Event Management, New Business Development, Social Media, Market Planning
Education
Sinclair Community College 1999 — 2000
Business, Management, Marketing, and Related Support Services
Clark State Community College 1997 — 1999
Associate's degree, Social Work
Greene County Career Center 1994 — 1996
Fashion Retail Merchandising
Greenview High School 1992 — 1996
Time Warner Cable March 2011 - December 2014
WellPoint January 2007 - October 2008
The Essex Companies September 2002 - December 2006
Skills
Sales, Customer Support, Marketing Communications, Corporate Communications, Full-life Cycle..., Healthcare, Call Centers, Management, Leadership, Customer Service
Education
University of Phoenix 2014 — 2016
Master's degree, Business Administration and Management, General
City University of New York-Hunter College 1997 — 2002
Bachelor of Arts (B.A.), Communication and Media Studies
Time Warner Cable March 2010 - Present
Poster XXL January 2009 - March 2010
Inimical Soma April 2008 - January 2010
Cafe La Palette January 2008 - November 2008
MG Installations January 2006 - August 2007
PE Stone June 2005 - August 2005
Skills
Electronics Repair, Cable Networks, Physics, Electrical Engineering, art, Equipment Installation
Education
Hunter College 2010 — 2014
Center for Vein Restoration February 2014 - Present
Paramus Police Department December 2013 - Present
Borough of Paramus Police Department July 2012 - Present
TriState Surgery Center April 2009 - January 2014
State Farm Insurance April 2006 - August 2009
Univision Radio 2008 - 2009
Univision Television Group 2007 - 2008
Allstate January 2001 - March 2006
BCAT 2003 - 2004
Time Warner Cable 2002 - 2003
Skills
Radio, Avid, Entertainment, Final Cut Pro, Television, Video, Broadcast, Video Editing, Journalism, Editing, Post Production, Film, Media Production, Camera, Producing, Sound, Music, Photoshop, Recording, Video Production, HTML, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Bergen County Police and Fire Academy 2013 — 2013
Special Police Officer, Law Enforcement
City University of New York-Hunter College 2006 — 2008
B.A., Media Studies
Hunter College 2006 — 2008
Associate's degree, Music
Hunter College 2006 — 2008
Associate's degree, Political Science and Government
Kingsborough Community College 2004 — 2006
A.S, Broadcasting
AmWINS Group March 2012 - Present
Time Warner Cable May 2010 - March 2012
Abercrombie & Fitch May 2007 - January 2010
Skills
Leadership, Customer Service, Interviews, Human Resources, Hiring, Management, Training, Sales, Time Management, Public Speaking, Entertainment Insurance, Contingency Insurance, Property & Casualty..., Insurance Brokerage
Education
Clark Atlanta University 2004 — 2007
Bachelor of Arts, Speech Communication
Genova Diagnostics, Inc. September 2012 - Present
Metametrix Clinical Laboratory October 2010 - September 2012
Metametrix Clinical Laboratory January 2010 - October 2010
Metametrix Clinical Laboratory October 2008 - January 2010
Time Warner Cable February 2008 - June 2008
Internal Revenue Service February 2007 - July 2007
Skills
Leadership, Customer Service, Training, Outlook, Team Leadership, Process Improvement, Data Entry, Microsoft Office, Microsoft Excel, Sales, Marketing, Team Management, Customer Satisfaction, Call Center, Microsoft Word, Customer Support, PowerPoint, Adobe, Collections, Internet, Management, Healthcare, SharePoint, Switchboard Operator, Salesforce.com, NetSuite, Avaya IP Telephony, Fax, Social Media, JIRA, Atlassian JIRA
Education
Clark Atlanta University 2000 — 2005
Chaminade Julienne 1996 — 2000
AOL September 1997 - Present
Love Funk and Venus Adore Enterprises, LLC. February 1919 - Present
Time Warner Cable April 1991 - July 1997
Time Warner Cable 1990 - 1996
Groovin' In The Ghetto, Inc. September 1982 - December 1987
Skills
Online Advertising, Social Media Marketing, Social Networking, Blogging, Digital Marketing, Outlook, Email Marketing, Event Planning, Office Management, Online Marketing, Advertising, Customer Service, Sales Administration, Entertainment, Event Management, Newsletters, New Media, Mobile Marketing, Mobile Advertising, Digital Strategy
Education
Hunter College
Time Warner Cable March 2010 - Present
Time Warner Cable July 2007 - March 2010
VOSS Automotive Inc. August 2004 - June 2007
United States Air Force Security Forces March 1987 - June 2004
Skills
Leadership, Performance Improvement, Team Building, Training, Multi-cultural..., Customer Retention, Direct Sales, Call Centers, Customer Satisfaction, Sales Operations, Cold Calling, Leadership Development, Salesforce.com, Customer Experience, Team Leadership, Account Management, Sales Process, Sales, Employee Training, VoIP, Sales Management, Wireless, Telephony, CRM, Hiring, Selling, Telecommunications, Networking, Cross-functional Team..., Management, Broadband, Operations Management, Sales Presentations, Recruiting, Coaching, B2B, Customer Service, Solution Selling
Education
Clark State Community College 1997 — 1998
Associate's degree, Criminal Justice/Police Science
E.C. Roosevelt High School
Time Warner Cable January 2010 - October 2011
Time Warner Cable June 2008 - December 2009
Springs Global September 1999 - June 2008
Charlotte-Mecklenburg Schools August 1994 - September 1999
David M. Griffith & Associates, Inc. 1991 - 1994
Skills
Compensation, Benefits, Mergers, Executive Compensation, Vendor Management, Performance Management, Compliance, Strategic Planning
Education
Clemson University
Bachelor of Science, Mathematical Science
MAAC June 2011 - Present
Self Directed Care January 2009 - Present
Pure Romance June 2008 - Present
2010, Dekalb County Foster January 2001 - January 2009
BellSouth Telecommunications 1999 - 2009
AT&T May 2005 - December 2008
Bellsouth/ATT May 2005 - December 2008
Bellsouth August 1999 - May 2005
BellSouth August 1999 - May 2005
Time Warner Cable May 1997 - July 1999
Education
Winthrop University 1992 — 1993
Nursing
Claflin University 1992 — 1992
Nursing
NCT Institute Denver ColoradoWinthrop University
Psychology, Sociology, Zoology
Time Warner Cable February 2014 - Present
Insphere Insurance Solutions February 2012 - February 2014
Sprint Nextel June 2012 - January 2014
RBS Worldpay July 2002 - June 2011
Avaya September 2001 - February 2002
Verizon September 1997 - September 2001
NYPD July 1997 - February 1999
Federal Reserve Bank of New York July 1986 - February 1990
Skills
Call Center, Credit Cards, Customer Service, Process Improvement, Payments, Team Building, Sales, Customer Retention, Account Management, Customer Satisfaction, Credit, Training, Team Leadership, Analysis, Banking, Call Centers, Cold Calling, Insurance, Merchant Services, Product Management, Risk Management, Vendor Management
Education
City University of New York-Herbert H. Lehman College 1995 — 1996
Education
CACI International Inc September 2014 - Present
USIS November 2013 - Present
JPMorgan Chase 2012 - 2013
New York City Council May 2012 - August 2012
Time Warner Cable January 2009 - September 2011
Skills
Microsoft Word, Microsoft Excel, Lexis, Customer Service, Vetting, CSG, PowerPoint, Cash Register, Credit Card Transaction..., Data Entry, Telephone Skills, Customer Retention, PeopleSoft, Analysis, Microsoft Office, Research, Interviews, Background Checks, Public Speaking, Leadership
Education
John Jay College of Criminal Justice 2012 — 2016
Master of Public Administration (MPA), Inspector General
John Jay College of Criminal Justice 2007 — 2011
Bachelor of Arts (BA), Criminal Justice
Time Warner Cable October 2013 - Present
Dial America May 2013 - October 2013
Edenred May 2012 - May 2013
Men's Couture September 2005 - June 2010
Nino Fashion Corporation September 1993 - June 2005
Skills
Bilingual-English/Spanis..., Customer Service, Sales, Call Centers, Payroll, Accounts Receivable, Accounts Payable, Fashion, Accounting, Highly detail oriented, 10 Key, Filing, Cashiering, Clerical Skills, Phone Etiquette, Receptionist Duties, Goal Oriented, Customer Service..., Dependable Team Player, Multi-line Phone, Team-oriented, Microsoft Applications
Education
John Jay College of Criminal Justice 2004 — 2008
Bachelor of Applied Science (BASc), Forensic Psychology
Berkeley College-New York 2001 — 2003
Associate's degree, Paralegal
Time Warner Cable September 2015 - Present
Time Warner Cable February 2011 - September 2015
Time Warner Cable September 2008 - February 2011
Skills
Telecommunications, Call Centers, Customer Satisfaction, Customer Retention, VoIP, Direct Sales, Broadband, Solution Selling, Wireless, Customer Experience, Sales Process, Selling, Sales Operations, Salesforce.com, Cold Calling
Education
John Jay College of Criminal Justice 2009 — 2012
Bachelor of Arts (B.A.), Criminal Justice
Time Warner Cable September 2011 - Present
Education
John Jay College of Criminal Justice 1997 — 2001
Bachelor of Applied Science (BASc), Legal Studies, General
AXA US October 2011 - Present
Eliassen Group/AXA August 2011 - October 2011
Time Warner Cable April 2010 - June 2010
Time Warner Cable September 2006 - April 2010
ActioNet, Inc April 2005 - September 2006
ActioNet 2004 - 2006
Community Preservation and Development Corporation July 2004 - April 2005
Global Mission Network Communication May 2002 - July 2004
CIENA Corporation October 2000 - April 2002
UTOP&W Inc February 1995 - February 2001
Skills
Training, Event Management, Document Management, Instructional Design, Program Management, Project Management, Management, Telecommunications, Software Documentation, Project Coordination, Java, Access, Human Resources, Networking, CRM, Team Building, Leadership
Education
Langevin Learning Center 2007 — 2008
Certified Technical Trainer, Trainer/Instructional Design
Clarion University of Pennsylvania
PSI Institute
Computer Science; General Studies
Buehl Technology January 2013 - Present
Ericsson July 2007 - December 2012
Aptiv Digital May 2005 - June 2007
Buehl Technology January 2003 - May 2005
Time Warner Cable July 1998 - December 2002
Pioneer Digital Technologies January 1997 - July 1998
Time Warner Interactive Broadband Applications November 1993 - December 1996
Optical Research Associates 1980 - 1990
Sperry Univac 1977 - 1980
Anglo American Aviation 1975 - 1977
Skills
VOD, IPTV, MPEG, MPEG2, Digital TV, Set Top Box, Streaming Media, System Architecture, MPEG-4, Conditional Access, DRM, Interactive TV, IP, Content Distribution..., Broadband
Education
Claremont McKenna College 1968 — 1972
BA, Mathematics
Time Warner Cable January 2015 - Present
Private Personal Trainer March 2014 - January 2015
Corriston Assoicates August 2012 - January 2015
Brinks Inc. 2008 - 2010
H&M August 2004 - March 2008
Skills
Cpr Certified, Fitness Training, Fitness, Personal Training, Nutrition, Coaching, Customer Service, Strength Training, Training, Team Building, Microsoft Word, Microsoft Excel, Time Management, Data Entry, Teamwork, Weight Training, Retail, Operations Management, Inventory Management, First Aid, Leadership
Education
John Jay College of Criminal Justice 1999 — 2001
John Jay College of Criminal Justice
Highgate Hotels January 2014 - January 2015
Time Warner Cable January 2011 - January 2014
Cablevision July 2010 - January 2011
Best Buy March 2010 - July 2010
A. L. Bazzini Co. August 2006 - January 2010
Closeout Paradise Co. August 2005 - February 2006
Skills
Hospitality Industry, Teaching, Coaching, Customer Satisfaction, Teamwork, Lesson Planning, Volunteering, Management, Compliance, Hospitality Management, Microsoft Word, Microsoft Excel, Microsoft Office, Social Media, Training, Troubleshooting, Translation, Proofreading, Time Management, Sales, Software Documentation, Customer Service, Hotel Management, Hospitality
Education
City University of New York-Hunter College 2014 — 2015
Bachelor's Degree, Literatures, Language and Criticism
The Manhattan Institute 2013 — 2013
Dialysis Technician, 4.0
LaGuardia Community College 2011 — 2013
Liberal Arts Math and Science
Queensborough Community College 2006 — 2008
Registered Nursing/Registered Nurse
William Cullen Bryant High School 2002 — 2006
High School, Regents Diploma
Lowe's Companies, Inc. May 2015 - Present
Helzberg Diamonds October 2010 - February 2015
Time Warner Cable February 2013 - May 2014
Carolina Friends School August 2011 - November 2012
Triangle Futbol Club August 2010 - May 2012
Carrboro High School February 2011 - May 2011
Ingles Markets June 2008 - May 2010
Skills
Teamwork, PowerPoint, Customer Service, Sales, Event Planning, Microsoft Word, Multilingual, Microsoft Excel, Microsoft Office, Retail, Facebook, Team Leadership, Leadership Development, QuickBooks, Organization skills, Excel, Word, Basic Computer skills, Research, Accounting, Time Management, Communication, Analysis, Leadership
Education
North Carolina State University 2014 — 2015
Tax Strategy
North Carolina Central University 2011 — 2012
Bachelor of Business Administration (BBS), Accounting, 3.6
University of North Carolina at Asheville 2006 — 2009
Spanish, Management, Accounting
Clemson University 2004 — 2005
Transfered
NYC Department of Parks & Recreation February 2015 - Present
Time Warner Cable October 2014 - November 2014
Success Academy Charter Schools May 2014 - August 2014
BMCC August 2013 - June 2014
University of New Haven February 2013 - May 2013
NYC Department of Citywide Administrative Services June 2012 - August 2012
Super Foodtown June 2011 - August 2011
Skills
Customer Service, Microsoft Office, Troubleshooting, Security, Analysis, Team Leadership, Training, PowerPoint, Outlook, Windows, Microsoft Word, Teamwork, Time Management, Microsoft Excel, Computer Hardware, Customer Satisfaction, Social Networking, Windows 7, Critical Thinking, Leadership, A Certified, Networking, Windows XP
Education
Per Scholas Institute for Technology 2014 — 2014
Information Technology
University of New Haven 2009 — 2013
Bachelor of Science, Criminal Justice; Investigative Services
City University of New York-Hunter College
Legal Assistant/Paralegal
Bright House Networks October 2008 - March 2014
Time Warner Cable February 2008 - October 2008
Time Warner Cable November 2006 - February 2008
Bright House Networks April 2005 - November 2006
Huffy Corporation December 2003 - January 2005
Skills
RPG, IBM iSeries, EDI, SQL, IBM AS/400, Programming, DB2, SDLC, Visio, Databases, Software Development, Requirements Analysis, Business Analysis, Testing, Software Documentation, Requirements Gathering, Software Project..., Eclipse, TCP/IP, Troubleshooting, Systems Analysis, Integration, Data Migration, Data Warehousing, Business Requirements, User Acceptance Testing, Access, Operating Systems, Software Design, System Testing, VBScript, Crystal Reports
Education
Clark State Community College 1988 — 1991
Associate's degree, Accounting
Alexander Youth Network March 2014 - Present
Time Warner Cable January 2014 - March 2014
The BDF Law Group February 2010 - January 2014
Dycom Industries February 2008 - February 2010
Virtual Bank January 2007 - January 2008
Universal Analytics March 2003 - February 2007
Skills
Active Directory, VPN, Troubleshooting, Computer Hardware, Printers, Problem Solving, Customer Service, Microsoft Office, Blackberry, Microsoft Exchange, Hardware, Help Desk Support, XP, Citrix, Technical Support, HP, Software Installation, DHCP, Software Documentation, Windows, DNS, System Deployment, Networking, Antivirus, Blackberry Enterprise..., Group Policy, Windows XP
Education
Keller Graduate School of Management 2006 — 2009
Masters, Finance
Claflin University 1986 — 1991
B.S, Business Management
Publishers Press September 2013 - Present
Time Warner Cable April 2013 - September 2013
Kelly Services August 2012 - March 2013
Brooklyn Children's Center October 2007 - June 2012
NYS Insurance Department May 2007 - October 2007
Jennifer Temps, Inc July 2006 - May 2007
GCH Interiors May 2002 - January 2005
Skills
Data Entry, Spreadsheets, File Management, Adobe Acrobat, Microsoft Word, Microsoft Excel, Confidentiality, Microsoft Publisher, Customer Service, Scanners, Executive Level..., Adobe Creative Suite, Digital Illustration, Medical Terminology, Administrative..., Time Management, Illustration, BLS, Emergency Management, Painting, Oil Painting, Digital Painting, Texture Painting, Acrylic Painting, Watercolor Illustration, Watercolor, Venetian Plaster, Sculpture, Wood Carving, Warehousing, Training, Order Processing, Troubleshooting, Purchase Orders, Records Management, Technical Support, Order Fulfillment, Plaster Casting, Unloading, Welding, MIG welding, Power tools, Hand tool, Oxy fuel cutting..., Plasma Cutting
Education
Elizabethtown Community and Technical College
Welding
Borough of Manhattan Comm. College 2011 — 2011
City University of New York-John Jay College of Criminal Justice 2009 — 2009
Emergency Care Programs 2007 — 2007
Certification
The Cooper Union for the Advancement of Science and Art 1996 — 1997
none
Christ the King Regional High School 1994 — 1998
Academic Diploma
S.T.I. LLC October 2010 - Present
Time Warner Cable October 2008 - Present
Verizon Wireless (Worldwide Wireless) 1999 - 2009
Skills
Start-ups, Entrepreneurship, Customer Service, Team Building, Leadership, Training, Microsoft Office, Sales, Telecommunications, Account Management, Management, Customer Satisfaction, Team Leadership, Sales Management, Sales Operations, Salesforce.com, Customer Retention, Public Speaking, Marketing, Microsoft Excel, Call Centers, Direct Sales
Education
Hunter College 2001 — 2005
Bachelor of Business Administration (BBA)
Tom's Guide August 2015 - Present
Time Warner Cable March 2014 - April 2015
GStyle Magazine June 2012 - April 2015
Cablevision October 2007 - December 2012
Childhood Development and Family Services October 2003 - June 2007
Starbucks 2000 - 2002
Skills
Microsoft Office, Call Center, Troubleshooting, Telecommunications, Video, Digital Media, Call Centers, Customer Service, Psychology, Budgets, Networking, Software Documentation, Teaching, Management, Training, Leadership, Editing, Microsoft Excel, Social Networking, Sales, Microsoft Word, Social Media Marketing, Social Media, Public Speaking
Education
City University of New York-Herbert H. Lehman College 2010 — 2015
Bachelor's degree, Psychology
City University of New York-Herbert H. Lehman College 2008 — 2015
Bachelor’s Degree, Psychology, Graduate
Time Warner Cable March 2009 - April 2012
Education
John Jay College of Criminal Justice
HarrisGroup Entertainment Agency January 2010 - Present
City of Riverdale Georgia March 2011 - July 2011
Time Warner Cable January 2008 - November 2009
Education
Clark Atlanta University 2010 — 2012
Masters, Public Administration
Time Warner Cable September 2012 - Present
Whaley Foodservice February 2012 - May 2012
Wuhan Yangtze International School July 2009 - July 2011
OILMENS EQUIPMENT CORPORATION April 2001 - July 2009
PSU/Andrews & Associates June 1998 - April 2001
FALLON LUMINOUS PRODUCTS CORP. May 1997 - June 1998
Bank of America December 1992 - April 1997
Deloitte & Touche January 1990 - November 1992
Skills
Cost Accounting, Financial Reporting, GAAP, Accounting, General Ledger, Accounts Receivable, Forecasting, Fixed Assets, Financial Analysis, Accounts Payable, Internal Controls, Auditing, Payroll, Finance
Education
Clemson University 1984 — 1989
BS, Accounting
Digital Globe Services August 2013 - Present
Time Warner Cable June 2011 - July 2013
Time Warner Cable August 2007 - May 2011
Time Warner Cable March 2006 - July 2007
Adelphia Communications October 2004 - January 2006
EchoStar Communications - DISH Network 2002 - 2003
EchoStar Communications - DISH Network 2001 - 2002
EchoStar Communications - DISH Network 2000 - 2001
Education
Clemson University
B.S., Marketing & Management
George Mason University
School of Management - Leadership Development Program
Time Warner Cable September 2012 - Present
Time Warner Cable July 2007 - September 2012
Time Warner Cable 1996 - 2007
warner cable August 1989 - October 1991
Paragon May 1988 - August 1989
Marcus Communications/Westmarc/WTCI/TCI 1986 - May 1988
Group W Cable June 1983 - May 1986
Westinghouse, Group W Cable June 1983 - May 1985
Skills
Wireless, Telecommunications, VoIP, Broadband, Ethernet, IP, Fiber Optics, Telephony, Management, Product Management
Education
Clarkson University 1981 — 1983
BSECE, Electrical and Computer Engn
Jefferson Community College 1979 — 1981
ASEE, Electrical Engineering
Time Warner Cable September 2014 - June 2015
Napier Park Global Capital December 2013 - July 2014
Assured Guaranty January 2011 - October 2013
Assured Guaranty November 2010 - January 2011
Skills
Microsoft Office 2007, PowerPoint, Microsoft Excel, Outlook, Bloomberg Software, Legal Research, Qualitative Research, HRIS Database Management, Microsoft Office 2010, Teamwork, Microsoft Office, Financial Analysis, Strategic Planning, Social Media, Customer Service, Event Planning
Education
John Jay College of Criminal Justice 2005 — 2010
Bachelor of Arts (BA), Political Science and Government, 3.0
City University of New York-John Jay College of Criminal Justice 2004 — 2010
Bachelor's degree, Political Science and Government/ Pre-Law
Cablevision September 1997 - March 2014
Time Warner Cable October 1990 - February 2003
Skills
Broadband, VoIP, Strategic Partnerships, Direct Sales, Telemarketing, Telecommunications, Cable Television, Team Building, Team Leadership, Leadership Development, Wireless, Sales Process, Solution Selling, Account Management, Salesforce.com, Call Centers, Sales Management, Management, Managed Services, Customer Satisfaction, Customer Retention, Call Center, Product Management, Sales Presentations, Sales, Leadership, Sales Operations, IP, Customer Experience, Telephony, Business Development, Process Improvement
Education
City University of New York-Herbert H. Lehman College
Bachelor of Science (BS), Psychology
Cox Communications August 2015 - Present
Time Warner Cable July 2010 - July 2015
Compass Group North America July 2005 - July 2010
Supreme & Company, Inc. February 2003 - July 2005
Fuji Photo Products Company Limited 2002 - 2003
The Biltmore Company May 1999 - January 2001
Skills
Account Reconciliation, Financial Reporting, Variance Analysis, Financial Analysis, Budgets, General Ledger, Financial Accounting, Accruals, Accounting, Management, Managerial Finance, Accounts Payable, Accounts Receivable, Forecasting, GAAP, Income Statement, Leadership, Cross-functional Team..., Professional Mentoring, Microsoft Excel, PeopleSoft, SAP, QuickBooks, Process Improvement, Analysis, Financial Statements, Internal Controls, Training
Education
Gardner-Webb University 2014 — 2015
Accounting, 4.0
Clemson University 1997 — 2001
Bachelor's of Science, Business Mgt
Time Warner Cable
Skills
Public Speaking, Coaching, Sports, Event Planning, Sports Marketing, Sports Management, Athletics, Leadership, Sports Coaching, Marketing, Direct Sales
Education
DePaul University 2013 — 2016
Communication and Media, Senior
Clark State Community College 2012 — 2013
Associate’s Degree, Associate of Arts
CAMBA August 2014 - Present
Homebase Program, CAMBA October 2010 - August 2014
Office of Disabilities, Hunter College January 2010 - August 2010
Daytime Operations, Sephora, Inc March 2008 - September 2009
Time Warner Cable January 2007 - October 2008
Skills
Administrative..., Event Planning, Research, Community Outreach, Fundraising, Nonprofits
Education
Hunter College 2006 — 2012
Bachelor of Arts (BA), Economics, 3.10
Hunter College, The City University Of New York
Bachelor of Arts Degree, Economics
NY CENTER FOR HEALING April 2015 - Present
NYSOH EXCHANGE (MAXIMUS) February 2014 - April 2015
Complex Care Solutions 2013 - March 2014
GoAccredited 2013 - 2013
Time warner cable April 2005 - July 2012
Law Offices Of Adam S. January 2002 - October 2006
Iron king January 2002 - December 2004
Law Offices of Stuart Goldstein June 1999 - September 2001
Skills
Broadband, Call Center, Wireless, Customer Satisfaction, VoIP, Customer Retention, Telecommunications, Direct Sales, Call Centers, Time Management, Leadership, Management, Microsoft Word, Legal Writing, Team Leadership, Sales, Retail, Business Development, Microsoft Excel, Customer Service, Strategic Planning, Sales Management, Marketing, Microsoft Office, Banking
Education
John Jay College of Criminal Justice 2000 — 2002
Associate's degree, Criminalistics and Criminal Science
United Cerebral Palsy June 2011 - July 2013
Covenant House May 2007 - May 2011
NYC Department of Juvenile Justice September 2006 - April 2007
Time Warner Cable June 1998 - October 2006
Skills
Fundraising, Event Planning, Leadership, Team Leadership, Customer Service, Team Building, Program Management, Training, Nonprofits
Education
City University of New York-Herbert H. Lehman College 2009 — 2015
Master's degree, Therapeutic Recreation/Recreational Therapy
The College of New Rochelle 1998 — 2002
Bachelor of Applied Science (B.A.Sc.), Psychology
Carolina Machine and Tool January 2015 - Present
A3 Communications, Inc. July 2014 - December 2014
Time Warner Cable August 2013 - July 2014
ADT May 2013 - August 2013
Skills
Making Connections, Sales, Optical Fiber, Cabling, Fiber Optics, Ethernet, Telecommunications, Computer Network..., Broadband, Telephony, Networking, Sales Management, Customer Service, Security, Microsoft Office
Education
Post University 2012 — 2012
Clemson University
Chinese language and International Trade
Time Warner Cable August 2014 - Present
Breakaway Courier Systems January 2009 - August 2014
Breakaway Courier Systems August 2005 - January 2009
Affinity Health Plan March 2003 - October 2007
Affinity Health Plan March 2004 - September 2007
Skills
Customer Service, Sales Management, Negotiation, Customer Retention, Marketing, Account Management, New Business Development, Small Business, Strategic Planning, Leadership, Customer Satisfaction, Team Building, Management, Project Management, Training, Computer Literate, Customer Relations, Microsoft Office, Data Entry, Business Development, Problem Solving, Call Centers, Business Strategy, Microsoft Word, Outlook
Education
City University of New York-Herbert H. Lehman College 2006 — 2011
Bachelor of Science- IT, Lehman College
BMCC 2002 — 2004
Associate's degree, Computer Science
Time Warner Cable August 2011 - Present
Triangle Interactive Marketing Association December 2012 - December 2014
Sugarmen Foundation June 2009 - October 2012
Systel Business Equipment September 2010 - September 2011
Aquatica, LLC December 2003 - January 2009
Skills
B2B, Advertising, Prospecting, Marketing, Business Development, Lead Generation, Sales, Digital Marketing, Social Networking, Social Media, Sales Prospecting, Online Advertising, Sales Presentations, Sales Process, Marketing Strategy, New Business Development, Email Marketing, Management, Retail, Cold Calling, Entrepreneurship, Leadership, Social Media Marketing, CRM, Selling, Integrated Marketing, Budgets, Strategic Partnerships, Salesforce.com, Brand Development, Training, Professional Networking, Market Analysis, Qualifying Prospects, SEM, Customer Acquisition, Product Marketing, Brand Communication, Business Networking, Sales Management, Account Management, Competitive Analysis, Customer Retention, Online Marketing, Networking, Sales Operations, Digital Strategy, Strategic Planning
Education
North Carolina State University - College of Management 2009 — 2011
MBA, Marketing and Innovation Management
Clemson University 1996 — 2000
BS, Biological Sciences
Time Warner Cable December 2014 - Present
Enchanted By Karmisha September 2014 - Present
Verizon February 2014 - August 2014
Cablevision Systems Corporation January 2011 - August 2013
Board of Elections in the City of New York September 2012 - November 2012
Dept. of Defense, Defense Media Activity June 2009 - August 2009
Hispanics Association of Colleges and Universities {HACU June 2009 - August 2009
City University October 2007 - June 2009
Skills
Public Relations, Event Planning, Event Management, Television, Project Planning, Analysis, Video, Customer Service, Management, Microsoft Word, Access, Social Media Marketing, Direct Marketing, Advertising, Digital Marketing, Social Networking, Leadership, Training, Marketing, Recruiting
Education
CUNY Graduate Center 2014 — 2016
Urban Studies, Public Administration and Social Service Professions
City University of New York-Herbert H. Lehman College 2004 — 2009
Business, Marketing
Montefiore Health System December 2014 - Present
Onondaga Community College August 2013 - May 2015
Partners Healthcare May 2014 - August 2014
John Muir Health April 2014 - May 2014
Upstate Medical University October 2013 - March 2014
Arc of Onondaga February 2013 - August 2013
Time Warner Cable June 2010 - December 2012
Onondaga Community College August 2007 - June 2009
RCB Fund Services April 2004 - August 2007
Skills
SQL, SAP, Datatel, FrontPage, Microsoft Office, Microsoft Access, PowerPoint, Word, C++, FTP, HTML, ColdFusion, AutoCAD, Excel, Microsoft Excel, Event Planning, Higher Education, Microsoft Word, System Administration, WordPress, Dreamweaver, Administration, Facebook, Program Management, Training, Process Improvement, Teaching
Education
Clarkson University 1998 — 2002
Bachelor of Science (B.S.), Management Information Systems, General
Time Warner Cable February 2014 - Present
Twin City Outreach Mission January 2008 - Present
TWIN CITY OUTREACH MISSION January 2001 - Present
APEX Merchant Group July 2013 - January 2014
Health Care Products llc January 2009 - November 2013
UnitedHealth Group February 2009 - March 2012
Unison Health Plan February 2007 - March 2012
Town of Mayesville 2007 - 2011
South Carolina Heating Fuels, Inc. March 1983 - August 1997
Consolidated Rail Corporation (CONRAIL) March 1978 - August 1983
Skills
Fundraising, Non-profits, Community Outreach, Public Speaking, Grant Writing, Volunteer Management, Public Relations, Event Planning, Strategic Planning, Grants, Program Development, Media Relations, Social Media, Event Management, Philanthropy, Political Campaigns, Marketing, Leadership Development, Research, Community Development, Nonprofits, Staff Development, Healthcare, Customer Service, Team Building, Leadership, Program Management, Medicare, Budgets, Sales, Policy, Training, Organizational..., Management, Social Media Marketing, Coaching, Time Management, Government, Entrepreneurship, Strategy, Proposal Writing, Strategic Communications, Marketing Communications, Healthcare Management, Social Networking, Business Development, Marketing Strategy, Small Business, Direct Sales, Contract Negotiation
Education
Claflin University
Bachelor of Science (BS), Sales/Marketing
United States Airforce Communication Electronic School
Communication, General
EOC of Nassau County April 2012 - Present
Time Warner Cable March 2005 - September 2006
CHRYSLER/JEEP/DODGE June 2004 - October 2004
Instinet Incorporated June 2000 - July 2001
ACCENTURE LLC, New York, NY May 1997 - November 1999
Sotheby's September 1993 - May 1997
Skills
Training Development &..., Consulting Management &..., Strong relationship and..., LAN/WAN, TCP/IP,, SQL, Project Management
Education
City University of New York-Hunter College
Bachelor's degree, Computer Science
City University of New York-Hunter College
Bachelor's degree, Computer Science
Time Warner Cable August 2008 - Present
R Best Produce Inc 2002 - 2006
Skills
Telecommunications, Wireless, VoIP, Broadband, Ethernet, Telephony, Troubleshooting, Network Design, Fiber Optics, Customer Experience, Optical Fiber, Technical Support, Microsoft Office, Avaya, WAN, Networking, Team Leadership, Routing, Computer Network..., TCP/IP
Education
City University of New York-Hunter College 2000 — 2002
Manhattan College 1998 — 1999
Time Warner Cable July 2011 - Present
I Do Video May 2005 - Present
Gap Inc./Old Navy March 2010 - March 2012
United States Census Bureau March 2010 - March 2011
WHLC Lehman College Radio October 2003 - June 2006
Old Navy July 2003 - June 2006
BronxNet Community Television August 2004 - January 2006
Skills
Music, Radio
Education
City University of New York-Herbert H. Lehman College 2003 — 2006
B.A., Communications
Time Warner Cable July 2013 - Present
Family Dollar September 2010 - July 2013
Family Dollar November 2008 - August 2010
Parker Poe Adams & Bernstein LLP February 2005 - October 2008
Ogletree Deakins September 2003 - January 2005
Clemson University August 1999 - August 2000
Skills
Human Resources, Employment Law, Litigation, Strategic Planning, Strategic Thinking, Legal Compliance, Employee Relations, Legal Research, EEOC, HR Policies, Personnel Management, Mediation, FMLA, Workforce Planning, Arbitration, Management, Coaching, Customer Service, Leadership, Training, Team Building
Education
University of South Carolina School of Law 2000 — 2003
Doctor of Law (JD)
Clemson University 1999 — 2000
Master's degree, Human Resources Development
Clemson University 1995 — 1999
Bachelor's degree, Speech and Communication Studies
MetLife February 2015 - Present
Time Warner Cable October 2013 - August 2014
Wright-Patt Credit Union June 2007 - October 2013
Sears, Roebuck and Co. February 2005 - June 2007
Fashion Bug September 2001 - May 2006
Skills
Retail Banking, Customer Service, Finance, Credit Cards, Credit Unions, Lines Of Credit, Home Equity Loans, Student Loans, Credit Reports, Retail Sales, Car Loans, Unsecured Loans, Loan Officers, Collections, Credit Analysis, Training, Sales, Loans, Banking, Team Leadership, Risk Management
Education
Clark State Community College 2012 — 2014
Business, Finance, General
Fairborn High School 1998 — 2002
American Concrete Services, Inc. 2013 - Present
Morgan Corp. 2007 - 2013
Chapman Grading and Concrete 2004 - 2005
USC Upstate 2004 - 2005
Spartanburg Technical College 2003 - 2005
Charter Communications 2001 - 2002
Time Warner Cable 1983 - 2001
Skills
Construction, Construction Management, Engineering, Project Management, Change Orders, Data Management, Process Evaluation and..., Compliance Procedures, Procedure..., Subcontractor/Vendor..., Software Documentation, Construction Safety, Budgets, Project Estimation, Contractors, Contract Negotiation, Project Planning, Subcontracting, Value Engineering, Contract Management, Process Scheduler
Education
Clemson University
Bachelor's degree, Construction Science & Management
Spartanburg Technical College
Associate's degree, Civil Engineering Technology
Time Warner Cable Business Class June 2014 - Present
Time Warner Cable Business Class October 2009 - June 2014
Time Warner Cable October 2007 - October 2009
Skills
Sales, Sales&Marketing, Telecommunications..., Provisioning, Salesforce.com, Accounting Consulting, Customer Service, Outlook, CSG, Technical Support, Microsoft Word, PowerPoint, Microsoft Excel, Windows XP Pro, Windows 7, Android, iOS, Web Design, Photoshop, Adobe Acrobat, Flash, HTML, Call Centers, Telecommunications, Solution Selling, Telephony, Customer Experience, Telecommunication..., Broadband, LAN-WAN, IP, Internet Services, Direct Sales, Customer Satisfaction, SIP, Selling, Customer Acquisition, Training, Problem Solving, T1, SIP Trunking, PRI, Account Management, VoIP, Co-location, MPLS, Long Distance, Managed Services, Hosted Services, Metro Ethernet
Education
City University of New York-Hunter College 2003 — 2007
Bachelor of Arts (B.A.), Communication and Media Studies
LaGuardia Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Computer Science
Time Warner Cable October 2013 - Present
Time Warner Cable July 2012 - Present
Time Warner Cable June 2010 - August 2013
Armstrong Communications January 2012 - January 2012
Victoria's Secret February 2009 - May 2010
Skills
Microsoft Office, Market Research, Marketing, PowerPoint, Microsoft Excel, Social Media Marketing, Strategic Planning, Social Media, Data Analysis, Customer Service, Team Leadership, Cross-functional Team..., Event Planning, Marketing Communications, Teamwork, Social Networking, Research
Education
Clarkson University 2011 — 2012
Masters of Business Administration, Innovation & New Venture Management Track
Siena College 2007 — 2011
B.S, Marketing and Management; Marketing
Universidad de Pablo Olavide 2010 — 2010
International Business
Time Warner Cable October 2011 - Present
Time Warner Cable Business Class October 2011 - 2013
Currently Available for Work November 2010 - April 2011
Custom Staffing February 2008 - February 2011
Custom Staffing, Inc. February 2009 - October 2010
Clark State January 2007 - October 2008
Skills
Customer Service, PowerPoint, Access, Word, Excel, Problem Solving, Provisioning
Education
Clark State Community College 2006 — 2013
secondary 2006 — 2008
Computer Net working, Clark State
Time Warner Cable May 2003 - May 2010
Jill Stuart November 2008 - November 2008
Youbi Inc USA May 1997 - August 2008
Cynthia Steffe March 2008 - May 2008
Pesavento Enterprise December 2006 - February 2007
FIDM 2005 - 2006
Fashion Careers College July 2004 - October 2005
Mad Engine August 2003 - August 2005
Zandra Rhodes Studio January 2005 - March 2005
New York City Board of Education September 1999 - August 2001
Education
Fashion Institute of Technology 2007 — 2007
None, photoshop
Fashion Institute of Design & Merchandising 2004 — 2005
None, Fashion Design
Fashion Careers College 2003 — 2004
None, Fashion Design
City University of New York-John Jay College of Criminal Justice 2001 — 2003
NONE, Computer Science
GoldTech Consulting, Inc. January 2008 - Present
Time Warner Cable 2008 - 2011
Unisa November 2004 - December 2007
Convergys April 2002 - November 2004
Skills
Troubleshooting, Integration, Software Development, SharePoint, SQL, PMP, Business Analysis, Systems Analysis, Disaster Recovery, Programming, VoIP, SDLC, Vendor Management, Databases, Quality Assurance, Operating Systems, Testing, User Acceptance Testing, Software Project..., Analysis, Billing Systems, System Administration, Visio, Requirements Analysis, Program Management, Project Management, IBM iSeries, Solution Architecture, Requirements Gathering, Management, Software Documentation, Business Process
Education
City University of New York-College of Staten Island
Orange Lake Resort March 2012 - Present
Orange Lake Resort March 2010 - March 2012
Advanced Business Solutions March 2009 - March 2010
Hilton Grand Vacations Co May 2001 - February 2009
Schenck Company May 1999 - February 2001
IT Contractor May 1998 - May 1999
Time Warner Cable April 1997 - May 1998
Lord & Taylor 1993 - 1996
Skills
PMP, Customer Service, Contract Negotiation, Management, Project Management, Leadership, Troubleshooting, Telecommunications, Budgets, Databases, Recruiting, Networking, Human Resources, Access, IT Service Management, Team Building
Education
University of Phoenix
Master's Degree, Computer/Information Technology Administration and Management
University of Phoenix 2001 — 2005
Bachelor of Science (B.S.), Information Technology Management
Hunter College 1994 — 1996
Liberal Arts
Other
Other
TWC May 2008 - Present
Time Warner Cable 2007 - Present
time warner cable September 1995 - May 2007
ny presbyterian-columbia September 1972 - April 1973
Skills
Recruiting, Project Management, Sales, Change Management, Call Center, Strategic Planning, Customer Service, Coaching, Process Improvement, Team Building, Performance Management, Account Management, Vendor Management, Talent Acquisition, New Business Development, Management
Education
City University of New York-Herbert H. Lehman College 1996 — 2004
Bachelor of Arts (B.A.), Psychology
Clarendon School District Two October 2011 - Present
Time Warner Cable March 2004 - January 2010
Skills
Staff Development, Call Centers, Wireless, Curriculum Development, Instructional Design, Telecommunications
Education
Capella University 2010 — 2014
Master of Science (M.S.), Counselor Education/School Counseling and Guidance Services
Claflin University 2007 — 2010
Bachelor of Science, Business Management
Wells Fargo Advisors March 2014 - January 2015
Time Warner Cable February 2007 - February 2014
Time Warner Cable September 2003 - February 2007
Skills
Information Security, Network Security, Security, Strategic Planning, Vulnerability Management, Computer Security, Penetration Testing, Vulnerability Assessment, Security Awareness, PCI DSS, IT Audit, Firewalls
Education
Clemson University 1993 — 1996
True Life Enterprises LLC July 2013 - Present
Time Warner Cable September 2010 - April 2013
Time Warner Cable January 2009 - September 2010
Time Warner Cable October 2007 - January 2009
Cox Communications 2001 - 2007
AT&T Broadband September 1996 - November 2000
U S WEST April 1979 - June 1996
The ROOTS Foundation January 1900 - 1900
Skills
Executive Management, Executive Coaching, Leadership, Leadership Development, Motivational Speaking, Life Coaching, Cross-functional Team..., Team Leadership, Mentoring, Personal Development, Professional Mentoring, Mediation, Non-profit..., Optical Fiber, Fiber Optics, Telephony, Ethernet, DOCSIS, Wireless, VOD, VoIP, Networking, IP, Network Engineering, Cabling, Internet Services, MPLS, RF, DWDM, HFC, Cable Television, SIP Trunking, Operations Management, Network Design, WiFi, Network Architecture, Computer Network..., Metro Ethernet, Engineering Management, LAN-WAN, T1, Cable Broadband, Broadband, Telecommunications, IPTV, SIP
Education
University of Washington 1976 — 1993
Bachelor of Science (B.S.), Electrical and Electronics Engineering
City University of Seattle 1988 — 1992
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
UCLA Anderson School of Management
Business Administration and Management, General
Stevens Institute of Technology Financial Systems AnalystStevens Institute of TechnologyNovember 2010 - Present
Time Warner Cable January 2010 - October 2010
Time Warner Cable May 2005 - December 2009
Skills
Visio, Access, Systems Analysis, Business Analysis, MS Office Suite, Training, MySQL, Team Building, SQL, .NET, Project Management, Call Centers, Troubleshooting, Business Requirements, Quality Assurance, Microsoft SQL Server, C#, VBA, Analysis, Business Intelligence, Microsoft Office, Customer Service, Requirements Analysis, Windows, User Acceptance Testing, Software Documentation, Data Warehousing, SharePoint, Active Directory, Databases, Testing, XML, Team Leadership, Business Objects, VMware, MS Project, SDLC, Crystal Reports, Data Analysis, Process Improvement, Oracle, Outlook, Requirements Gathering, Telecommunications, Visual Basic, Integration, System Administration, Technical Support, Software Development, ITIL
Education
Stevens Institute of Technology 2012 — 2013
Master's degree, Business Intelligence and Analytics
Stevens Institute of Technology 2007 — 2010
Masters, Financial Engineering
City University of New York-College of Staten Island 2001 — 2005
BACHELOR OF SCIENCE, INFORMATION SYSTEMS
NBC/UNIVERSAL July 1996 - Present
Time Warner Cable August 1982 - Present
NBCUniversal, Inc. June 1996 - December 2012
NBC July 1996 - August 2012
Education
City University of New York-Herbert H. Lehman College 1976 — 1980
Bachelor of Arts (B.A.), Communication and Media Studies
Bronx High School Of Science
Ricoh/Mindshift May 2014 - Present
Per Scholas December 2013 - April 2014
Time Warner Cable February 2012 - August 2013
Time Warner Cable June 2010 - February 2012
Cablevision May 2006 - July 2008
LG Electronics September 2004 - May 2005
Metrocall November 2001 - May 2002
MCI WORLDCOM February 1998 - November 2001
Skills
Customer Satisfaction, Account Management, Customer Service, Sales, Microsoft Excel, Customer Retention, Management, PowerPoint, Outlook, Microsoft Word, Marketing, Negotiation, Human Resources, Process Scheduler, New Business Development, Call Centers, Strategic Planning, Public Relations, Selling, Business Development, B2B, Cabling, Ghost Imaging, Migration Projects, Data Migration, Altiris Deployment..., Software Deployment, Google Docs, Operating Systems, Windows 7, Mozy, Java, Meraki, Inventory Control
Education
Per Scholas 2013 — 2014
A+ and Network+ Certifications, Information Technology
The City University of New York - The City College of New York 2010 — 2010
Medical Administrative Assistant Certificatiion
Clark Atlanta University 1992 — 1996
Bachelor of Arts degree, Mass Media Arts
Robert Half Management Resources April 2015 - Present
Ascendo Resources October 2014 - Present
KPMG February 2012 - July 2014
Time Warner Cable 2007 - 2008
Skills
Accounting, Internal Controls, Auditing, Sarbanes-Oxley Act, US GAAP, Sarbanes-Oxley, Financial Analysis, Internal Audit, Financial Reporting, Financial Accounting, Tax, GAAP, SEC filings
Education
Clarion University of Pennsylvania 1990 — 1994
Bachelor's degree, Accounting and Computer Science
New York University January 2011 - Present
NBC Universal May 2010 - January 2011
Sirius XM Radio Inc. February 2007 - May 2009
Sirius Satellite Radio August 2006 - February 2007
Time Warner Cable 1996 - 2006
Skills
Employee Relations, PeopleSoft, Deferred Compensation, Payroll, HRIS, ADP Payroll, Auditing, Training, Tax, Employee Training, Employee Benefits, Management, Time Management, Vendor Management
Education
City University of New York-College of Staten Island
Payroll Director, Accounting/Business Administration
City University of New York-College of Staten Island
Accounting and Business/Management
Encompass Media Group January 2003 - Present
Time Warner Cable January 1993 - 2003
Turner Broadcasting System March 1992 - December 1992
Applevision (Closed Circuit TV in Hotels, NYC & Chicago) September 1987 - February 1992
Skills
Integrated Marketing, Advertising, Digital Media, Marketing Strategy, Mobile Marketing, Online Advertising, Social Media Marketing, Marketing, Media Planning, Outdoor Advertising, Media Buying, Digital Marketing, Social Media, Marketing Communications, Relationship Marketing, Public Relations, Strategic Partnerships, Account Management, Sponsorship, Strategic Planning
Education
City University of New York-Hunter College 1983 — 1987
Bachelor of Science (BS), Communication and Media Studies
Music & Art High School 1979 — 1983
Spectra by Comcast Spectacor 2015 - Present
Bright House Networks 2013 - 2015
Tampa General Hospital 2010 - 2013
Time Warner Cable 2002 - 2009
Sony Music Entertainment 2001 - 2002
New York Public Library 1994 - 2001
Skills
Time Management, Employee Benefits, Employee Relations, Recruiting, Human Resources, Performance Management, HRIS, Applicant Tracking..., Benefits Administration, Personnel Management, Onboarding, Deferred Compensation, Talent Management, Leadership, Project Management, Program Management, Employment Law, Management, Budgets, Coaching, Leadership Development, Temporary Placement, Training, Resume Writing, Strategy, Interviews, Team Building, College Recruiting, Talent Acquisition, PeopleSoft, Policy, Change Management, Hiring, New Hire Orientations, Employee Engagement, Performance Appraisal, Employee Training, Organizational..., Workforce Planning, FMLA, Succession Planning, Labor Relations, HR Policies, Conflict Resolution, Job Fairs, Technical Recruiting, Compensation & Benefit, Job Descriptions, Payroll, Organizational...
Education
The New School 2003 — 2006
Master of Science, Human Resources Management
City University of New York-Hunter College 1997 — 2001
BA, Psychology
Society of Human Resources Management
PHR Certification
The Shave Shop Hot Rods & Customs July 2011 - Present
DIRECTV October 2009 - July 2011
Time Warner Cable March 2009 - June 2009
Ideal Properties Group June 2006 - September 2008
Education
City University of New York-College of Staten Island 1989 — 1994
Liberal Arts
Time Warner Cable January 2014 - Present
Time Warner Cable September 2012 - January 2014
Time Warner Cable August 2010 - September 2012
Time Warner Cable February 2008 - August 2010
Time Warner Cable September 2006 - February 2008
Time Warner Cable December 2005 - September 2006
Time Warner Cable June 2005 - December 2005
Skills
Software Installation, Networking, Hardware Diagnostics, HTML, Analytical Skills, People Skills, Management Skills, Troubleshooting, Routers, Switches, TCP/IP, Computer Hardware, WAN, Juniper, Network Architecture, DOCSIS, Broadband, Wireless, Project Management, Linux, VoIP, LAN-WAN, Network Administration, Fiber Optics, Network Design, MPLS, Telecommunications, BGP, Network Engineering, Cisco IOS, Cisco Technologies, IP, Routing, OSPF, Computer Network..., Team Leadership, VPN, Servers, CCNA, DWDM, Cabling, DSL, Metro Ethernet, Routing Protocols, RF Engineering, Frame Relay, Telephony, Wireless Networking, SNMP, IPTV
Education
University of Phoenix
Software Engineering
Midlands Technical College 2008 — 2010
Associates in Science Degree, Computer Engineering
Clemson University 2001 — 2005
Computer Engineering
Punched in the Head Productions August 2013 - August 2013
JUMA ENTERTAINMENT April 2013 - July 2013
Samsung Electronics March 2013 - March 2013
LeftField Pictures 2011 - January 2013
NBC 2013 - 2013
Constance Marks Productions December 2009 - March 2011
Time Warner Cable June 2009 - June 2010
HuffingtonPost.com 2009 - 2009
MTV Networks 2008 - 2009
Film Friends 2008 - 2009
Skills
Post Production, Avid Media Composer, Television, Final Cut Pro, Avid, Final Cut Studio, DVD Studio Pro, Editing, Reality, HD Video, Film Production, Casting, Producing, Video, Final Draft
Education
City University of New York-College of Staten Island 2003 — 2007
Bachelor of Arts, Cinema Studies
The Robbins Company August 2011 - Present
Ceridian May 2006 - December 2008
MACtac May 2004 - November 2005
Time Warner Cable November 1986 - March 2004
Skills
Payroll, Accounts Payable, Invoicing, Accounts Receivable
Education
Clarion University of Pennsylvania
BS, Business Administration
TracFone Wireless, Inc. July 2008 - Present
tracfone wireless, inc June 2008 - Present
Time Warner Cable, Inc. July 2001 - February 2008
Time Warner Cable June 2002 - January 2008
Education
City University of New York-Herbert H. Lehman College 1994 — 1999
BA, Economics
Lehman College
BA, Economics
Time Warner Cable January 2011 - Present
Time Warner Cable March 2008 - March 2011
Time Warner Cable February 2001 - March 2008
Skills
Cross-functional Team..., Call Centers, Wireless, Call Center, Broadband, Vendor Management, VoIP, Telecommunications, Process Improvement, Leadership, Customer Experience, Customer Satisfaction, Management, Product Management, Strategic Partnerships
Education
Clark University 1984 — 1987
BA, Economics
Tuck School of Business at Dartmouth
Leadership Institute Graduate Program
Time Warner Cable Corporate Learning & Development
Strategic Leadership Program
Time Warner Cable November 2012 - Present
Broadview Networks March 2007 - November 2012
Department of Environmental Protection Corona, NY June 2007 - December 2007
Broadview Networks July 1999 - March 2007
Skills
VoIP, Operating Systems, IP, Routers, Telecommunications, Troubleshooting, Team Building, Billing, Access, MPLS, Program Management, Cisco Technologies, Networking, Hosted Services, Managed Services, T1, Invoicing, Telephony
Education
City University of New York-Hunter College 2008 — 2010
Bachelors of Arts, Sociology
Lexington Medical Center 2014 - Present
Time Warner Cable March 2013 - Present
Business Interiors by Staples March 2009 - January 2012
Corporate Express March 2007 - March 2009
Best Buy April 2003 - March 2007
J & L Consultants April 2002 - April 2005
Millers of Greenville June 1999 - May 2002
The R.L. Bryan Company June 1979 - June 1999
The University of South Carolina August 1993 - May 1997
Skills
Sales, Management, Sales Management, Account Management, Customer Service, New Business Development, Customer Satisfaction, Sales Process
Education
Midlands Technical College 2012 — 2014
Certificate, Paralegal
Clemson University 1974 — 1978
BS, Architecture
Time Warner Cable July 2014 - Present
Time Warner Cable March 2013 - June 2014
Lowe's Companies June 2005 - November 2012
KEMET Electronics June 2000 - March 2005
BI-LO, LLC January 1989 - June 2000
Skills
Instructional Design, Performance Management, Performance Consulting, Succession Planning, Needs Analysis, Leadership Development, Onboarding, Talent Management, Employee Engagement, Employee Relations, Organizational..., Performance Improvement, Situational Leadership, Organizational..., Training, HRIS, Employee Training, ADDIE, Recruiting, Coaching, Blended Learning, Human Resources, E-Learning, PeopleSoft, Staff Development, Employee Benefits, Workforce Planning, Training Delivery, New Hire Orientations, Instructor-led Training, Career Development, Conflict Resolution, Learning Management, Workshop Facilitation
Education
Clemson University 2001 — 2010
EdD, Technical Education
Clemson University 1997 — 2001
MHRD, Human Resource Development
University of South Carolina-Columbia 1987 — 1991
BS, Criminal Justice
Cody & Jones CPAs, LLC September 2013 - Present
Ingram Content Group July 2013 - July 2014
SpecialtyCare, Inc. February 2013 - July 2013
SpecialtyCare, Inc. May 2012 - February 2013
SpecialtyCare, Inc. April 2011 - May 2012
Central Parking System September 2010 - April 2011
Time Warner Cable April 2008 - September 2010
Gypsum Express LTD June 2006 - April 2008
Skills
Financial Reporting, GAAP, Excel, Financial Modeling, Valuation, Database Design, Financial Analysis, Hyperion, Cognos, Software Implementation, Business Process..., Acquisitions, Budgets, Accounting, Forecasting, Internal Controls, Process Improvement, SEC Financial Reporting, TM1, Access, General Ledger, Analysis, Internal Audit, PeopleSoft, Payroll, Financial Statements, US GAAP, Journal Entries, Fixed Assets, Microsoft Excel, Hyperion Enterprise, Variance Analysis, Income Tax, Payroll Services
Education
Clarkson University 2004 — 2005
Master of Business Administration (M.B.A.), Accounting and Finance
State University of New York College at Potsdam
B.S., Business Administration
Time Warner Cable Business Class May 2013 - Present
Time Warner Cable November 2012 - May 2013
Time Warner Cable May 2012 - November 2012
Time Warner Cable October 2010 - May 2012
Time Warner Cable 2009 - October 2010
Time Warner Cable 2004 - 2009
Skills
Call Centers, Telecommunications, Customer Satisfaction, Customer Retention, Customer Experience, Customer Service, VoIP, Direct Sales, Account Management, Process Improvement, Sales, Wireless, Team Leadership, Sales Operations, Coaching, Management, Training, Sales Process, Microsoft Excel, Salesforce.com, PowerPoint
Education
John Jay College of Criminal Justice 2000 — 2004
Bachelor of Arts (B.A.), Legal Studies, General
John Jay College of Criminal Justice 2000 — 2004
Bachelor of Arts (B.A.), Legal Studies
Retired and enjoying life 1999 - 2011
Time Warner Cable March 1987 - October 1999
Skills
Public Speaking, Customer Service, Time Management, System Administration, Training, Team Building, Coaching, Strategic Planning, Project Planning, Hospitality, Leadership Development, Microsoft Word, Budgets, Event Management, Research, Program Management, Performance Management, Event Planning, Outlook, Process Scheduler, Teaching, English, Team Leadership, Staff Development, Management, Leadership
Education
City University of New York-Hunter College 1968 — 1970
BA, Art
The Dump July 2015 - Present
Covenant Security Services August 2012 - April 2015
Covenant Security Services August 2012 - December 2012
Time Warner Cable 2011 - 2012
Sizemore Security 2010 - 2011
Highland Homes 2009 - 2010
Miami-Dade Police Department 1987 - 1997
New York City Police Dept 1980 - 1987
Skills
Physical Security, Security Management, Private Investigations, Security Operations, Surveillance, Emergency Management, Access Control, Crisis Management, Investigation, Criminal Justice, Risk Assessment, CCTV, Security, Homeland Security, Security Training, Enforcement, Police, Protection, Vulnerability Assessment, Tactics, Counterterrorism, Background Checks, Firearms, Fraud, Public Safety, Force Protection, Disaster Response, Security Audits, Internal Investigations, Workplace Violence, Business Continuity, Security Awareness, Personal Security, Government, Executive Protection, Criminal Investigations, Interrogation, Personal Protection, Supervisory Skills, Crime Prevention, Training, Asset Protection, Patrol, Microsoft Office, Corporate Security, Evidence
Education
City University of New York-John Jay College of Criminal Justice
Criminal Justice and Sociology
New York Police Academy
Lw enforcement certificate, Law
Southeast Florida Institute of Criminal Justice
Law Enforcement Certificate, Law
Time Warner Cable, Charlotte, NC April 2011 - Present
Time Warner Cable 2011 - 2011
Coca-Cola North America 2003 - 2010
Skills
Recruiting, Customer Service, Onboarding, Human Resources, Employee Relations, Talent Management, Employee Benefits, Applicant Tracking..., Talent Acquisition, Sales, College Recruiting, Training
Education
Clemson University
Time Warner Cable September 2014 - Present
Coach November 2004 - Present
Sports and Arts in Schools Foundation June 2011 - September 2011
Robert’s Communications/Scientific Games April 2004 - May 2009
Sears February 2002 - April 2004
Skills
Time Management, Customer Service, Sales, Retail, Databases, Merchandising, Visual Merchandising, Inventory Management, Inventory Control, Data Entry, Cashiering, Event Planning, PowerPoint, Fashion, Microsoft Office
Education
City University of New York-Hunter College 2009 — 2010
Bachelor of Science (BS), Political Science and Government
Hunter College 2005 — 2009
Bachelors of Science, Political Science
Time Warner Cable Residential Services January 2009 - Present
Time Warner Cable 2009 - 2012
Skills
Sales, Outstanding verbal, Billing Systems, Internet Troubleshooting, VOIP Troubleshooting, CATV Troubleshooting, Customer Service, Customer Satisfaction, Verbal De-escalation, Team Leader, Troubleshooting, Account Management, Call Center, Broadband, Technical Support, Direct Sales, Process Improvement, Microsoft Excel, Training, Customer Experience, Team Building, Team Leadership, Customer Retention, Inventory Management, Telecommunications, Outlook, Time Management, Wireless, Telephony, IP, Vendor Management, VoIP, Sales Operations, Call Centers, Leadership, Avaya
Education
High School of Graphic Communication 2002 — 2006
Advanced Designation Regents Diploma
Hunter College
Pending Degree, Accounting
Time Warner Cable May 2014 - Present
Live Nation April 2011 - Present
First Data Corporation October 2012 - May 2014
Radio City Music Hall October 2011 - December 2012
Trip Consultants January 2012 - August 2012
Skills
Microsoft Office, Social Networking Sites, Account Management, Marketing, Blogging, Social Media Marketing, Event Planning, Customer Service, Data Analysis, SPSS, Fundraising, Microsoft Word, Troubleshooting, Data Entry, Event Management, Microsoft Excel, PowerPoint, Public Speaking, Social Media, Social Networking, Training
Education
World International Training School 2013 — 2014
Personal Training Certification, Personal Training
College of Staten Island 2006 — 2010
Bachelor of Science (B.S.), Marketing
Hunter College 2005 — 2006
Texas Department of Family and Protective Services 2008 - 2012
Internal Revenue Service January 2008 - June 2008
Travis Association for the Blind (The Lighthouse) 2007 - 2008
University of Texas at Austin April 2007 - July 2007
MegaPath October 2006 - January 2007
AT&T/Yahoo September 2005 - August 2006
Apple January 2005 - August 2005
Unisys 1999 - 2004
Time Warner Cable June 1999 - October 1999
Nation's Bank (Now Bank of America) September 1998 - April 1999
Skills
Outlook, Microsoft Office, Technical Writing, Customer Service, Computer Repair, Networking, Workshop Facilitation, Data Entry, Administrative..., Microsoft Excel, Research, Windows 95 through XP..., Apple OS X 10.3 and 10.4, Medical Claims Coding..., Medical Terminology, Radio Production, Announcer, Promotion, Interviews, Audio Editing, Windows 95, Broadcast, Windows XP Pro, Technical Support, Event Planning, Medical Billing, OS X, Microsoft Word, Radio Producing, Social Media, Radio Announcing, Management, Human Resources, Access, Leadership, Call Centers, Budgets, Windows, Social Networking, Team Leadership
Education
The University of Texas at Austin 1981 — 1983
Radio-Television-Film & Psychology
City University of New York-Herbert H. Lehman College 1971 — 1973
Liberal Arts & Psychology
Creative Artists Agency Win 7 Migration TechMoody's Investors ServiceMay 2015 - July 2015
The CDM Group January 2014 - June 2014
Li & Fung USA September 2013 - January 2014
Weight Watchers March 2010 - March 2013
Time Warner Cable 2001 - 2010
Skills
Customer Service, Active Directory, Technical Support, Outlook, Microsoft Office, Windows 7, Computer Hardware, Blackberry Enterprise..., Help Desk Support, Windows, Printers, Service Desk, Laptops, Software Installation, Training, Customer Support, Windows Vista, Blackberry, Microsoft Exchange, OS X, System Deployment, Call Centers, Microsoft Excel, Microsoft Word, iPhone Support, Asset Management, Office 2010, Office 365, Windows XP Pro, Desktop Computers, Troubleshooting, Remote Troubleshooting, Remote User Support, XP, SharePoint, Wireless Networking, VMware, Software Documentation, Windows Server, System Administration, Hardware, Operating Systems, Networking, Remote Desktop, Norton Ghost, Windows XP, Team Leadership, Vendor Management
Education
Hunter College 1994 — 1996
Fidelis Care May 2014 - Present
Time Warner Cable May 2012 - May 2014
Sharp Entertainment 2012 - 2012
NYC Department of Information Technology & Telecommunications June 2008 - March 2011
VH1 2011 - 2011
Skills
Outlook, Facebook, Social Media, Broadcast, Social Networking, Microsoft Office, Project Management, Event Planning, Final Cut Pro, Editing, Video Production, Public Speaking
Education
Hunter College 2007 — 2009
Cum Laude Honors Bachelor of Science (BA), Communication and Media Studies, 3.6 Cumulative GPA 3.8 Media Major GPA
Time Warner Cable May 2012 - Present
Skills
Call Centers, Customer Satisfaction, Customer Experience, Troubleshooting, Customer Retention, Customer Service, Workforce Management, Telecommunications, Technical Support, Avaya, Outlook, Computer Hardware, Data Entry, Telephone Skills, VoIP
Education
East Carolina University 2011 — 2012
N/A, N/A
Clemson University
Time Warner Cable July 2013 - Present
Time Warner Cable September 2011 - July 2013
Time Warner Cable October 2010 - September 2011
Richar F. Sweeney and Westchester County January 2007 - February 2008
Skills
Telecommunications, Customer Retention, Call Centers, Customer Experience, Management, Training, Leadership, Sales
Education
Fordham University 2002 — 2006
Bachelor of Arts (B.A.), Legal & Policy Studies, Business, and Sociology, 3,0
City University of New York-Hunter College 2007 — 2008
Certification, Paralegal Research and Studies
University of Phoenix
Master's degree, Adminstration of Justice and Security, 3.07
GEICO July 2014 - Present
Time Warner Cable June 2009 - August 2013
Time Warner Cable June 2005 - June 2009
Skills
Account Management, Customer Service, Customer Experience, Call Centers, Customer Satisfaction, Insurance, Customer Retention, Telecommunications, Team Leadership, Cold Calling, Invoicing, Access, Process Improvement, Outlook
Education
City University of New York-Hunter College
Psychology
Sheliyah Sheltering Arms January 2004 - Present
Time Warner Cable 2008 - 2013
Skills
Accurate Data Entry, Extensive Typing,..., Non-profit Program...
Education
City University of New York-Hunter College 2000 — 2002
Bachelor of Arts (B.A.), Child Development