Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
FCB Global April 2015 - Present
FCB Global February 2014 - Present
EMC August 2011 - February 2014
Fidelity Investments February 2008 - August 2011
Fidelity Investments March 2007 - February 2008
Miami Dolphins & Sun Life Stadium November 2006 - February 2007
Time Warner Cable January 2004 - November 2006
HC Consulting September 2002 - December 2003
The Nelson Group July 2000 - August 2002
Marketing Communications agencies - various April 1995 - June 2000
Skills
Talent Management, Leadership Development, Change Management, Action Learning, Organizational..., Executive Coaching, Organizational Design, Organizational..., Diversity & Inclusion, Workshop Facilitation, High Potential Programs, MBTI Certified, Team Building, Program Management, Human Resources, MBTI, Strategy, Business Strategy, Leadership, Organizational..., Performance Management, Training, Coaching, Management Development, Management, 360 Feedback, HR Consulting, Culture Change, Strategic Communications
Education
Fielding Graduate University 2013 — 2014
Comprehensive Certificate, Evidence Based Coaching
American University 1999 — 2001
MSOD, Organization Development (AU/NTL)
Colby College 1989 — 1993
BA, Sociology & English
Moses Brown School 1985 — 1989
Concours Motors February 2014 - Present
Time Warner Cable November 2013 - January 2014
U.S. Bank March 2013 - November 2013
Kohl's Department Stores July 2012 - March 2013
Skills
E-commerce, Sales Management, Customer Retention, Customer Service, Customer Satisfaction, Team Building, Microsoft Excel, Time Management, Sales, Microsoft Office, Leadership, Automotive, Microsoft Word, PowerPoint, Retail
Education
Alverno College 2015 — 2017
Bachelor of Arts (B.A.), Communication, General
University of Wisconsin-Parkside 2011 — 2012
Communication and Media Studies
Lane College 2009 — 2011
Mass Communication/Media Studies
Aflac June 2014 - Present
Aflac September 2013 - June 2014
Time Warner Cable September 2012 - September 2013
ClearTalk December 2011 - August 2012
Holiday Inn Express August 2010 - December 2011
J. S. Renee Restaurant April 2006 - May 2010
Bi-lo August 2008 - January 2010
Skills
QuickBooks, Payroll, Bookkeeping, Accounting, Accounts Payable, Accounts Receivable, Data Entry, Invoicing, Spreadsheets, Fax, Account Reconciliation, Inventory Management, Customer Satisfaction, Cash Flow, Customer Service, Microsoft Excel, Microsoft Word, General Ledger, Bank Reconciliation, Financial Statements, Sales, Telephone Skills, 10 Key, Outlook, Inventory Control, Microsoft Office, Call Centers, Clerical Skills, Office Management
Education
American InterContinental University 2011 — 2012
Associate of Arts, Business Administration
Airport High School 2003 — 2005
High School Diploma
Time Warner Cable January 2009 - Present
Delaware North Companies June 2007 - March 2008
The Bedford Village Inn May 2003 - September 2006
Skills
Microsoft Office, Computer Repair
Education
American InterContinental University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Project Management
American InterContinental University
Time Warner Cable Business Class November 2012 - September 2013
Time Warner Cable February 2000 - April 2001
Cox Communications April 1998 - January 2000
Time Warner Cable April 1997 - May 1998
Donrey Outdoor Advertising Company March 1996 - April 1997
TCA Cable TV of Amarillo August 1992 - March 1996
Skills
Product Marketing, Marketing Management, Social Media Marketing, Strategic Planning, Strategy Development, Strategic Communications, Marketing Research, Public Relations, Community Relations, Marketing Communications, Community Outreach, Communications Strategy, Training & Development, New Business Development, B2B Marketing, Corporate Events, Corporate Branding, Brand Awareness, Company Branding, Brand Innovation, Outdoor Advertising, Advertising Sales, Advertising Management, Creative Concept..., Creative Problem Solving, Creative Writing, Content Creation, Event Management, Sales Management, Account Management, Event Planning, Event Marketing, Special Events, Special Projects, Internal Communications, Windows, Excel, PowerPoint, Email Marketing, Production, Telecommunications, Business Communications, Cross-functional Team..., Cross-functional..., Incentive Programs, Strategy, Customer Retention, Solution Selling, Selling, Business Development
Education
West Texas A&M University 1992 — 1995
Bachelor of Arts (BA), Marketing Business Administration, 2
Amarillo College 1989 — 1992
Associate of Science (A.S.), Business Administration and Management
El Camino College Compton Center January 2015 - Present
Southern California Edison (SCE) August 2014 - December 2014
SADA Systems December 2013 - June 2014
Time Warner Cable October 2013 - December 2013
Unbounded Solutions, Inc. April 2013 - July 2013
Career Colleges of America February 2010 - January 2013
Myspace February 2008 - June 2009
Connexus Corporation June 2005 - December 2007
First Million Design July 2001 - March 2005
TEKsystems 1997 - 2001
Skills
Servers, Windows Server, Microsoft Exchange, DHCP, VMware, Windows XP, Windows 7, Troubleshooting, Disaster Recovery, VMware ESX, Software Installation, Data Center, Networking, Wireless Networking, Antivirus, Routers, Switches, Server Administration, DNS, System Deployment, Management, Virtualization, Cloud Computing, Microsoft SQL Server, Active Directory, Testing, Leadership, Computer Network..., Linux, System Administration, Vendor Management, IIS, Technical Support, Cisco Technologies, TCP/IP, Service Desk, Network Administration, Security, Lync, Firewalls, Workstations, Telecommunications, High Availability, Information Technology, Network Security, Network Engineering, Hardware, Computer Hardware, Office 365
Education
ABCO Technology 2005 — 2008
Microsoft Operating Systems and Servers
American InterContinental University 2005 — 2006
Master's Degree, Computer and Information Systems Security/Information Assurance, 3.13
American InterContinental University 2004 — 2005
Bachelor's Degree, Network and System Administration/Administrator, 3.12
ExecuStay May 2014 - Present
RightSource Specialty Pharmacy March 2012 - May 2014
Time Warner Cable May 2010 - March 2012
Skills
Goal Oriented, Close Attention to..., Dependable Team Player, Microsoft Office, Leadership, Communication Skills, World Class Customer..., Desire to Succeed, Customer Service, Time Management, Call Centers
Education
American Public University System 2013 — 2016
Bachelor's degree, Business Administration and Management, General
Time Warner Cable 2015 - Present
Aaron and Burney Bivens Funeral Home and Cremation Services July 2009 - Present
LPL Financial March 2015 - August 2015
Time Warner Cable 2013 - 2015
Delhaize America 2010 - 2013
Central Piedmont Community College and University of Phoenix 2007 - 2013
City of Charlotte 2007 - 2010
Lowe's Companies, Inc. 2006 - 2007
Stanley Associates, Inc. (now CGI) 2005 - 2006
Skills
Internal Communications, Corporate Communications, Community Relations, Public Speaking, Communications Project..., Strategic Communications, Public Relations, Press Releases, Communications..., Editing, Social Media, Community Development, Media Relations, Crisis Communications, Newsletters, Leadership, Event Planning, Marketing Communications, Speech Writing, Interpersonal...
Education
Hampton University 2000 — 2004
B.A., Media Management
American University 2004 — 2005
M.A., Communication
Wells Fargo Home Mortgage June 2014 - Present
Wells Fargo Capital Finance June 2013 - June 2014
Wells Fargo Home Mortgage February 2013 - June 2013
Wells Fargo Home Mortgage June 2012 - January 2013
Wells Fargo Home Mortgage August 2009 - May 2012
Time Warner Cable June 2009 - May 2010
Skills
Facilitation skills, Communication skills, Planning, Direct Sales, Customer Service, Mortgage Underwriting, Negotiation, Leadership Development, Sales, Time Management
Education
Alverno College 2010 — 2013
Masters of Education, Organizational Development
Lane College 2005 — 2009
Bachelors of Arts, Mass Communications
Texas Comptroller of Public Accounts September 2012 - Present
US Navy September 1988 - October 2011
Time Warner Cable December 1997 - February 2011
Skills
Troubleshooting, Software Documentation, Force Protection, Technical Support, Hardware, Navy, Military Training, Databases, Disaster Recovery, Networking, Windows 7, Computer Hardware, Windows XP, Servers, Cisco IOS, Counterinsurgency, Emergency Management, Firearms, Damage Control, Naval Operations, Enforcement, Expeditionary Warfare, USS, Joint Military..., Software Installation, Printers, Call Centers, Active Directory, Military Operations, Information Assurance, National Security, Security Clearance, TCP/IP, Cabling, Inventory Management, Operating Systems, Leadership, Administration, Information Technology, Training, Quality Assurance, VMware, Windows, Control M
Education
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Information Technology
American InterContinental University 2007 — 2007
Associate's degree, Business Administration and Management, General
CHR Solutions February 2015 - Present
Time Warner Cable September 2013 - March 2015
POWER Engineers December 2012 - September 2013
Cam-comm November 2007 - September 2009
United States Army August 2001 - August 2009
Nexlink February 2007 - November 2007
Skills
Telecommunications, Project Management, Team Leadership, Product Management, Microsoft Office, Telephony, Leadership, Fiber Optics, Network Design, Microsoft Excel, Networking, Optical Fiber, Salesforce.com, Cisco Technologies
Education
American InterContinental University 2012 — 2015
Bachelor of Science (B.S.), Computer Programming
American InterContinental University 2010 — 2010
Associate of Arts (A.A.), Business Administration, Management and Operations
Walgreens Boots Alliance September 2015 - Present
Walgreens Boots Alliance March 2015 - September 2015
Time Warner Cable November 2012 - February 2014
Cablevision January 2009 - February 2012
Cablevision July 1998 - January 2009
Cablevision June 1997 - July 1998
Cablevision June 1995 - June 1997
Cablevision November 1988 - June 1995
Cablevision April 1987 - June 1988
Cablevision March 1985 - April 1987
Skills
Operations Management, Customer Service, Leadership, Team Leadership, Telecommunications, Troubleshooting, Management, Training, VoIP, Networking, Microsoft Office, Program Management, Wireless, Vendor Management, Broadband, Call Centers, Technical Training, Business Strategy, Cable Modems, Fiber Optic Cable, Digital Cable, Presentations, Oracle, Proprietary Software, ServAsure, Tech Trac, ETA Direct
Education
Grantham University 2010 — 2012
Master of Business Administration (M.B.A.)
American Military University 2005 — 2007
Bachelor's degree, B.S. Legal Studies
Mercy College 1985 — 1986
Paralegal Certificate “With Distinction”
Westchester Community College 1980 — 1982
Associate of Liberal Arts, Liberal Arts and Sciences/Liberal Studies
Vyve Broadband February 2014 - Present
Star Cable Corporation October 2013 - February 2014
Grayco Communications January 2013 - October 2013
Charter Communications 2009 - 2012
Cox Communications February 2008 - September 2009
wheat state pizza August 2005 - February 2008
Charter Communications 2003 - 2005
Time Warner Cable 2000 - 2003
Skills
Telecommunications, Broadband, VoIP, Fiber Optics, Team Leadership, Cabling, Wireless, Ethernet, Troubleshooting, IP, Networking, RF, Telephony, TCP/IP, Routers, Wireless Networking, Optical Fiber
Education
American Intercontinental University 2008 — 2009
Associate's degree, Operations Management and Supervision, 3.67
Time Warner Cable August 2013 - Present
Time Warner Cable Business Class June 2012 - August 2013
Time Warner Cable March 2010 - June 2012
PRC, LLC October 2008 - April 2009
PRC, LLC May 2007 - October 2008
Skills
Troubleshooting, Computer Network..., Technical Support, VoIP, Telephony, Call Centers, Telecommunications, Routers, Ethernet, Broadband, Cabling, T1, LAN-WAN, Customer Service, MPLS, IP, WAN, Fiber Optics, Software Installation, Optical Fiber, C++, C#, Java, HTML Scripting, CSS, JavaScript, jQuery, PHP, Python, Ruby
Education
American Sentinel University 2011 — 2015
Bachelor of Science (BS), Computer Science
Lake Region High School 1997 — 2001
High School Diploma, Academic
Command-Shift-N LLC March 2011 - Present
Coroutine LLC September 2014 - April 2015
bounce.io August 2013 - July 2014
Dojo4, LLC August 2012 - August 2013
Snugg Home, LLC June 2011 - July 2012
Boulder JUG January 2009 - December 2011
Time Warner Cable March 2010 - March 2011
Oracle Corporation February 2010 - February 2010
Sun Microsystems July 2007 - February 2010
PrO Unlimited April 2007 - July 2007
Skills
JRuby, Ruby on Rails, Ruby, Rake, ActiveRecord, Objective-C, iPhone development, Interface Builder, Xcode, Vim, Technical Leadership, iOS development, REST, Agile Methodologies, Mobile Applications, Architecture, Scalability, Scrum, AJAX, Oracle, System Architecture, Distributed Systems, Web Applications, JavaScript, CSS, Open Source, JSP, Groovy, JDBC, Servlets, Ant, Git, JUnit, Architectures, Java Enterprise Edition, iOS Development
Education
Ambassador University 1993 — 1997
BS, Management Information Systems
University of Denver
Time Warner Cable October 2012 - Present
The Mergis Group September 2009 - November 2012
Wachovia September 2006 - 2009
Washington Mutual June 2004 - August 2006
Covenant Healthcare Systems, Inc August 2001 - June 2004
Metavante Corporation March 1999 - July 2001
TEKsystems June 1995 - March 1999
Skills
Recruiting, Applicant Tracking..., Human Resources, Talent Management, Project Management, Temporary Placement, Interviews, Screening, Staffing Services, Employee Relations, Business Analysis, Organizational..., Relationship Management, Mortgage Lending, Training, Recruiters, Project Managers, Sourcing, Vendor Management, Strategic Planning, Corporate Communications, Reporting & Analysis, Leadership
Education
Alverno College 2004 — 2006
BS, Business Administration
Taylorsville High School
adam.paxton@twcable.com July 2014 - Present
Time Warner Cable September 2008 - July 2014
AOL LLC September 1996 - October 2010
Skills
Perl, Solaris, Apache, Linux, Unix, Unix Shell Scripting, Virtualization, VMware, TCP/IP, DNS, RedHat, System Administration, Performance Tuning, Red Hat Linux, Bash, Shell Scripting, MySQL, Cloud Computing, Network Security, Data Center, High Availability, Databases, Servers, Tomcat, Nagios, Load Balancing, Linux System..., CentOS
Education
American InterContinental University 2003 — 2006
BIT, Business, DBA, Programming, Project Management, Summa Cum Laude
Time Warner Cable February 2015 - Present
AT&T Mobile Tel October 2007 - July 2014
Permit Comany April 1996 - April 2004
Skills
Call Center, Customer Satisfaction, Customer Service, Billing, Troubleshooting, Customer Relations, Telecommunications, Wireless, Telephone Skills, Escalation, Cellular, Computer Hardware, Problem Solving, Wireless Networking, Microsoft Office, Excel, Fax, LAN/WAN, Call Centers, Process Improvement, Project Management, Team Building, Team Leadership, Account Management, Customer Retention, Microsoft Excel, Program Management, Sales
Education
American Business & Technology University 2012 — 2012
Networking and Business Applications, Integrated Business Applications-Microsoft Office, Networking Security Fundamentals.
Bosse High School 1979 — 1983
Time Warner Cable August 2008 - Present
MAC Cosmetics October 2000 - January 2012
Skills
Telecommunications, VoIP, Managed Services, Solution Selling, Direct Sales, Wireless, MPLS, Unified Communications, Account Management, Salesforce.com, IP, Sales Operations, Telephony, Ethernet, B2B, Cold Calling
Education
Amberton University 2013 — 2015
Master's Degree, Human Resources Training and Development
Cardinal Stritch University
Bachelor of Applied Science (BASc), Business Administration and Management, General
Ashley Furniture Homestores November 2014 - Present
Ashley Furniture Homestore (KHF) November 2014 - Present
SERVPRO of Madison, Rockcastle, Garrard & Lincoln Counties June 2014 - November 2014
Safelite AutoGlass January 2013 - March 2014
EnerSys January 2012 - January 2013
Multiband June 2011 - February 2012
Time Warner Cable August 2006 - May 2011
U.S. Army June 1991 - October 2005
Skills
Troubleshooting, Customer Service, Problem Solving, Microsoft Office, Security, Leadership
Education
American Public University System 2009 — 2011
BA, Political Science
Madison Central High School 1988 — 1991
High school diploma, General
Time Warner Cable July 2000 - Present
Skills
Telecommunications
Education
Alverno College 2002 — 2005
Bachelor's degree, Business Administration and Management, General
American Airlines September 2013 - Present
Residential Services, Inc. 2009 - December 2013
AT&T 2008 - 2009
Time Warner Cable 2007 - September 2008
BCBSNC 2006 - 2007
AirTran Airways 2002 - 2006
Skills
Customer Service, Call Center, Payroll, Recruiting, Benefits Administration, PowerPoint, Microsoft Word, PeopleSoft, Kronos, Workshop Facilitation, ADP Payroll, Employee Relations, Employee Benefits, HRIS, File Management, Microsoft Office, Call Centers, Training, Outlook, Access, Coaching, HR Policies, Human Resources, Internet Recruiting, Leadership, Microsoft Excel, New Hire Orientations, Performance Management, Sales, Time Management
Education
Capella University 2014 — 2017
Dr. Of Education
University of Phoenix 2011 — 2013
Master's degree
American InterContinental University 2007 — 2009
BA
Pittsburgh Technical Institute 1999 — 2001
AABA
Time Warner Cable November 2006 - Present
Skills
Customer Service, Call Center, Broadband, Microsoft Office, Adobe Acrobat, Cable Television, Customer Retention, Marketing Strategy, Telecommunications, Marketing Communications, Call Centers, VoIP, Sales Management, Team Building, Customer Satisfaction, Account Management, Sales, Cross-functional Team..., Leadership, Marketing, Training, Customer Experience, Salesforce.com, Selling, Direct Sales, Sales Process, Telephony, Strategic Partnerships, Cold Calling, Solution Selling, B2B, Wireless, Sales Presentations, Networking, Product Marketing, New Business Development, Competitive Analysis, Direct Marketing, Team Leadership, Contract Negotiation, Management, Forecasting, IP, Coaching, Team Management, Operations Management, Recruiting, Hiring, Selling Skills
Education
American InterContinental University 2006 — 2008
Associate of Arts (A.A.), Business Administration and Management, General, With Honors
Euclid Sr. High School
Diploma, Honors English & Social Studies
Cox Communications February 2012 - Present
Time Warner Cable September 2008 - November 2011
Time Warner Cable 2004 - 2008
Skills
Contract Negotiation, Leadership, Strategy, New Business Development, Strategic Planning, Account Management, Sales, Sales Management, Strategic Partnerships, Marketing Strategy, Direct Sales, Sales Operations, Team Building, Marketing, Budgets, Management, Advertising, Product Management, Marketing Communications, Selling
Education
Harvard Business School 2002 — 2002
CTAM Executive Management Program
Amberton University 1989 — 1991
MBA, Marketing Administration
US Coast Guard Academy
BS, Management and Econimics
Sodexo September 2013 - Present
Highview Christian Fellowship January 2008 - Present
Hewlett-Packard January 2012 - August 2013
Time Warner Cable June 2011 - February 2012
Enlightened, Inc June 2010 - June 2011
University of Phoenix July 2006 - February 2008
Diamond Resorts International January 2001 - January 2004
Skills
Hiring, Scheduling, Policy, Microsoft Office, Recruiting, Technical Writing, Technical Recruiting, Documentations, Management, Event Planning, Operations Management, Hiring Practices, Sales, Direct Sales, Marketing, Social Media Marketing, Human Resources, Human Relationship, Online Advertising, Business Analysis, Apple, Bookkeeping, Benefits Negotiation, Team Building, Customer Service, CCNA, Community Outreach, Coordination, Contractors, Cold Calling, Call Center, Cpr Certified, Cisco Technologies, Creative Direction, Creative Writing, Customer Satisfaction, Database Administration, Digital Marketing, Google Docs, E-Learning, Entertainment, Economics, Editing, Employee Relations, Front-end, Financial Analysis, Financial Reporting, Forecasting, Higher Education, Call Centers
Education
University of Phoenix 2007 — 2009
MBA, Business
American InterContinental University 2004 — 2006
BBA, Business
Virginia Commonwealth University 2001 — 2005
Bachelor of Science (B.S.), Business
Time Warner Cable March 2010 - Present
Skills
Construction Safety, Fire Safety, Food Safety, Field Service, Public Safety, hazard audits, recommending hazard..., Progress Reports, Call Center, Telecommunications, Troubleshooting, Customer Service, Windows, Avaya, Billing Systems, Microsoft Office, Provisioning, T1, Billing, DOCSIS, Workers Compensation, Call Centers
Education
IT University Online 2013 — 2013
Cisco CCNA/CCNP, IT
Community Education LLC 2010 — 2010
Certification, Residential Care Facility, PASS
ISO 2006 — 2007
Certification, Loss Control, Pass
American River College 1999 — 1999
Certification of Fire Safety, Fire Science/Fire-fighting, PASS
Ohlone College 1997 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.0
Kroger May 2015 - August 2015
PCMS Datafit February 2015 - April 2015
Atos IT Solutions and Services A/S November 2014 - March 2015
Time Warner Cable October 2013 - September 2014
University of Cincinnati May 2013 - August 2013
US Army June 2007 - June 2012
US Army November 2009 - March 2011
Skills
Help Desk Support, Technical Support, Project Management, Supervisory Skills, Military Experience, Customer Satisfaction, Inventory Management, Operations Management, Telecommunications, Customer Service, Virtual Private Networks, Microsoft Office, Leadership, Cisco Technologies, Avaya IP Telephony, Structured Cabling, Helpdesk Management, Troubleshooting, Technology Hardware..., Telephony, Broadcast Technology, Cable Television, Home Technology Support, Public Speaking, Crisis Management, Inventory Control, Sales, Microsoft Word, VMware Workstation, Oracle VirtualBox, Microsoft Excel, Health and Fitness, Cash Management, Store Operations, Retail, Call Centers, Software Installation, Hardware, Management, Training
Education
University of Cincinnati-Clermont College 2013 — 2014
Associate’s Degree, Network and System Administration/Administrator
American Military University
Certificate, Network and System Administration/Administrator
American Military University
Undergraduate Certificate, Cloud Computing
Milford High School
MasterCard December 2011 - Present
Pepsi Beverages Company - PepsiCo March 2009 - December 2011
Pepsi Bottling Group March 2009 - March 2010
GE Capital June 2004 - March 2009
GE Capital October 1999 - June 2004
GE Capital July 1997 - October 1999
Time Warner Cable 1993 - 1997
Skills
Strategy, Corporate Governance, Process Improvement, Cross-functional Team..., Strategic Planning, Management, Risk Management, Financial Analysis, Contract Negotiation, Vendor Management, Mergers & Acquisitions, Change Management
Education
American Public University System 2014 — 2018
Bachelor’s Degree, Business Administration and Management, Business Analysis
n-Link January 2015 - Present
Time Warner Cable 2013 - October 2014
Time Warner Cable January 2013 - April 2014
T-Mobile USA September 2011 - June 2013
United States Army Reserve September 2001 - September 2012
University at Albany Student Association September 2010 - May 2011
Skills
PowerPoint, Photoshop, Microsoft Word, Public Speaking, Military, Sales, Customer Service, Retail Sales, Retaining Customers, Nonprofits, Policy, Leadership, Time Management, Coaching, Data Entry, Microsoft Office, Fundraising, Microsoft Excel, Marketing, Training, Community Outreach
Education
State University of New York 2007 — 2011
BA, Globalization Studies
University at Albany 2007 — 2011
Bachelor of Arts (B.A.), Globalization Studies/ Latin American & Caribbean Studies
American InterContinental University 2006 — 2007
Associate of Arts (A.A.), Business Administration and Management, General
Time Warner Cable February 2014 - Present
Time Warner Cable June 2013 - February 2014
Meridian Technologies March 2012 - June 2013
Rackspace Hosting September 2010 - September 2011
United Pet Group November 2007 - September 2011
Skills
Windows Server, Microsoft SQL Server, Cloud Computing, Active Directory, VMware, SQL, Hyper-V, Powershell, Databases, Disaster Recovery, Firewalls, Red Hat Linux, DNS, Data Center, Security, Troubleshooting, System Administration, Servers, Computer Security, Systems Engineering, Patch Management, Crisis Management, Escalations Management, Systems Analysis, Technical Leadership, Critical Incident..., Escalation Resolution, Technical Documentation, Performance Improvement, Process Improvement, Networking, Operating Systems, Scripting, Hardware, Group Policy, Information Technology, Windows, Software Documentation, VMware ESX
Education
American Sentinel University, Denver 2007 — 2010
BS
Wright State University
County of Cumberland January 2011 - Present
Fayetteville State University January 2010 - December 2010
Time Warner Cable November 2007 - October 2009
Continental Tax Service December 2006 - February 2009
Crawling to Crayons February 2007 - August 2007
Cingular Wireless November 2005 - November 2006
J's Mini Mart February 2004 - December 2005
J’s Mini Mart January 1995 - January 2002
Skills
Customer Service, Customer Satisfaction, Management, Bookkeeping, Tax Preparation, Income Tax, Tax, Small Business, Business, Thinking Outside The Box, Strategic Thinking, Critical Thinking, Big-picture Thinking, Visionary Thinking, Free Thinking, Design Thinking, Change Management, Sales Management, Project Management, Event Management, Operations Management, Inter-personal, Business Intelligence, Internal Communications, Internet, Technology, Writing, Creative Writing, Proposal Writing, Technical Writing, Report Writing, Resume Writing, Public Speaking, Public Relations, Public Health
Education
American InterContinental University 2004 — 2005
Associate of Arts (AA), Business Administration and Management, General
Time Warner Cable May 2014 - Present
Time Warner Cable April 2012 - May 2014
Time Warner Cable June 2010 - April 2012
Skills
Account Management, VoIP, Telecommunications, Direct Sales, Solution Selling, Managed Services, Wireless, Salesforce.com, Call Centers, Customer Retention, Unified Communications, MPLS, IP, Sales, Sales Process, Sales Management, Cold Calling
Education
American InterContinental University 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
RetailData, LLC December 2014 - May 2015
Mutual of Omaha August 2014 - February 2015
Sprint August 2013 - July 2014
Time Warner Cable March 2009 - May 2013
Time Warner Cable December 2006 - March 2009
Time Warner Cable December 2006 - February 2009
Time Warner Cable May 2006 - December 2006
APAC Customer Services October 2005 - March 2006
First Data Corporation September 2000 - October 2005
Blue Marketing August 1999 - July 2000
Skills
Training, Call Centers, Troubleshooting, Telecommunications, Human Resources, Customer Service, Sales, Access, Vendor Management, Wireless, Sales Operations, Leadership, Process Improvement, Team Leadership, Call Center, Account Management, Project Management, Cross-functional Team..., Team Building, CRM, Customer Retention, Customer Experience, Product Management, Microsoft Office, Open Innovation, Data Analysis, Integrity, Resilience, Sales Channel..., Cable Management, Strategic Planning, SQL, Databases, Invoicing
Education
American Public University System 2012 — 2017
Bachelor of Business Administration (BBA), Business Analysis
New York Institute of Technology 2002 — 2003
Undergraduate Study, Computer Science
Wabash College 1998 — 2000
Undergraduate Study, Political Science, Computer Science
Robstown High School 1994 — 1998
High School Diploma
Scana May 2015 - Present
Time Warner Cable January 2007 - May 2015
United Airlines November 2000 - May 2005
Skills
.NET, ASP.NET, VB.NET, C#, SQL, XML, HTML, XHTML, Microsoft Applications, Troubleshooting, JavaScript, CSS, Windows, Web Development, Microsoft SQL Server
Education
American Public University 2013 — 2016
Bachelor of Science (BS), Information Technology, 3.66 GPA
American Public University System 2011 — 2012
Certificate, Computer Programming, Specific Applications
Universidade Federal do Paraná 1994 — 1996
Associate's degree, Economics
Time Warner Cable June 2015 - Present
Time Warner Cable November 2013 - June 2015
Red Hat April 2012 - November 2013
United Airlines January 2010 - April 2012
Etrade Financial June 2006 - December 2009
Skills
Equity Compensation, Restricted Stock, Options, Incentive Programs, Executive Compensation, SEC reporting, Mergers, Account Reconciliation, Presentation Preparation, Project Management, Internal Communications, Equities, Securities, Equity Edge, Stock, Employee Benefits, Compensation, Series 7, Performance Management, Compliance, SOX, Excel, Corporate Governance, Administration, Microsoft Office, Executive Pay, SEC filings, Microsoft Excel, Stocks, Deferred Compensation, Sarbanes-Oxley Act, Mergers & Acquisitions, Human Resources, Accounting, Process Improvement
Education
American Intercontinental University 2005 — 2005
MBA, Finance and Accounting
University of North Carolina at Chapel Hill 1998 — 2001
BA, Political Science, Communications
Columbus City Council April 2015 - Present
Ohio Association of Community Colleges October 2011 - April 2015
Time Warner Cable May 2010 - October 2011
Office of the Ohio Secretary of State January 2007 - May 2010
Dix Newspapers/The Youngstown Vindicator September 2000 - January 2007
The Columbus Dispatch February 1994 - September 2000
Skills
Media Relations, Speech Writing, Public Policy, Crisis Communications, Legislative, Internal Communications, Community Relations, Government Relations, Writing, Editing, Strategic Communications, Issues Management, Reputation Management, Corporate Communications, Press Releases, Newsletters, Social Media, Blogging, Communications Strategy, Broadcast, Executive Communications, Crisis Management, Public Relations, Message Development, Legislative Relations, Lobbying, Communication Training, Community Development, Politics, Marketing Communications, Public Speaking, Newspapers, New Media, Copy Editing, Storytelling, Journalism, Government, Policy, Advertising, Marketing, Community Outreach, Nonprofits, Leadership, Research, Coalitions, Political Campaigns, Grassroots Organizing, Public Affairs, International Relations, Proposal Writing
Education
American University
Communications and Political Science
The Ohio State University
Bachelor of Arts (B.A.), Political Science and Government
Time Warner Cable August 2000 - Present
Education
Alverno College 2003 — 2008
Starz Entertainment March 2013 - Present
Comcast Spotlight July 2010 - Present
Turner Broadcasting Inc. 2006 - 2010
MTV Networks 2000 - 2006
The Weather Channel 1999 - 2000
Time Warner Cable 1993 - 1999
Skills
Advertising, Forecasting, New Media, Customer Relations, Ad Sales, Digital Media, Advertising Sales, Interactive TV, Online Advertising, Interactive Advertising, Sponsorship, Integrated Marketing, Promotions, Affiliate Marketing, Budget Management, Account Management, Leadership, Digital Strategy, B2B, Media Buying, Strategy, Sales Management, Marketing Communications, Sales, Marketing, Creative Direction, Radio, Customer Service, Digital Marketing, Mobile Marketing, Management, Budgets, Marketing Strategy, Online Marketing, Social Media Marketing, Strategic Partnerships, Strategic Planning
Education
Harvard Business School
CTAMU Executive Program
American University 1987 — 1988
MA, Film & Video
Appalachian State University 1981 — 1985
BS, Communications
Taylor'd Services March 2003 - Present
Time Warner Cable 2004 - 2008
Education
American InterContinental University 2004 — 2005
BBA, Management
Time Warner Cable August 2013 - Present
Time Warner Cable March 2009 - August 2013
Time Warner Cable October 2006 - February 2009
Technica Corporation June 2004 - October 2006
UUNET July 2000 - June 2004
UUNET March 2000 - May 2000
UUNET June 1999 - February 2000
Skills
Security, Optical Fiber, OTN, Fiber Optics, Unix, Network Design, IP, Ethernet, Optical Communications, Juniper, Cisco Technologies, Routing, MPLS, DWDM, WAN, Network Engineering, OSPF, Requirements Analysis, Linux, Testing, Computer Network..., Switches, VoIP, Engineering, Program Management, VPN, Networking, LAN-WAN, Cross-functional Team..., Telecommunications, BGP, Cisco IOS, Wireless, Project Management, Network Architecture, Data Center, Systems Engineering, Routers, Broadband, Metro Ethernet, TCP/IP
Education
American InterContinental University 1999 — 2001
Master's, Information Technology
Virginia Polytechnic Institute and State University 1993 — 1999
BA, Chemistry
Virginia Polytechnic Institute and State University 1993 — 1998
BS, Food Science and Technology
Wake County Public School System 2012 - Present
Time Warner Cable November 2013 - October 2014
Best Buy July 2013 - January 2014
Starbucks December 2012 - July 2013
Guilford County Schools October 2009 - July 2012
Graffiti Xpressions, Inc. January 2003 - July 2012
Verio July 1999 - January 2003
Skills
Customer Service, Training, Employee Training, Teacher Training, Hosting, Graphic Design, Product Demonstration, Public Speaking, Acting, Voiceovers
Education
American InterContinental University-South Florida 1997 — 2007
Bachelor of Information Technology, Information Technology
Time Warner Cable May 2015 - Present
Time Warner Cable Business Class August 2014 - May 2015
Time Warner Cable April 2009 - August 2014
Craynon Fire Protection March 2007 - May 2008
Pitney Bowes July 1999 - February 2007
Skills
State of Ohio Real..., State of Ohio Insurance..., State of Ohio Fire..., Six Sigma, Lead Program/BTS, SME S3 Sales Process, Project Management, Cold Calling, Forecasting, Analysis, Management, Account Management, Sales Process, Sales, Team Leadership, Recruiting, Budgets, Direct Sales, Broadband, Telecommunications
Education
American InterContinental University 2005 — 2007
Associate's Degree, Business Administration, Management and Operations
JLL July 2015 - Present
Accruent January 2015 - July 2015
Apple July 2014 - December 2014
Time Warner Cable October 2010 - August 2013
Time Warner Cable November 2007 - October 2010
ProStaff IT July 2007 - October 2007
Dell Financial Services August 2006 - July 2007
Galloway Research Services September 2000 - July 2003
Skills
Netcool, Vendor Management, Incident Handling, Networking, Process Improvement, Project Management, Altiris, Microsoft Office, Customer Service, Team Leadership, Project Planning, Cabling, Troubleshooting, Budgets, Call Center, Team Building, Outlook, Disaster Recovery, Facilities Management, Program Management, Call Centers, Access, Management, Technical Support, Leadership, Human Resources, Strategy, Testing, Employee Relations, Events Coordination
Education
American InterContinental University 2007 — 2008
Masters, Information Technology: Internet Security
American InterContinental University
Bachelors, Information Technology: Network Administration
Zonta International 1987 - Present
Milwaukee Christian Center December 2010 - September 2012
State of Wisconsin April 2006 - December 2010
YWCA of Greater Milwaukee November 2002 - May 2005
Time Warner Cable October 2000 - October 2002
Fortis Healthcare June 1997 - December 1999
AT&T 1990 - 1997
Milwaukee Womens Fund 1992 - 1995
Skills
Executive Management, Human Resources, Public Speaking, Event Planning, Non-profits, Strategic Planning, Fundraising, Volunteer Management, Staff Development, Nonprofits, Grant Writing, Call Centers, Customer Service, Community Outreach, Leadership, Program Evaluation, Program Development, Research, Leadership Development, Public Relations, Program Management, Government, Training, Management, Community Development, Team Building, Grants, Policy, Organizational..., Public Policy, Social Services, Economic Development, Workforce Development, Event Management, Social Media
Education
Alverno College 1978 — 1982
Bachelor of Arts (B.A.), Business Management
Licensed Massage Therapist November 2012 - Present
YMCA of Central Ohio March 2013 - October 2013
Time Warner Cable March 2006 - June 2011
Skills
Wellness, Swedish, Deep Tissue Massage, Therapeutic Massage, Chair Massage, Small Business, Myoskeletal Alignment..., Neuromuscular Therapy, Aromatherapy, Bodywork, Reiki, Stress, Wellbeing
Education
American Institute of Alternative Medicine 2011 — 2012
Massage Therapy/Therapeutic Massage
TCGrafix September 2009 - Present
Minuteman Press July 2003 - September 2009
Time Warner Cable August 1997 - June 2001
Skills
Graphic Design, Web Design, Web Development, Vector Illustration, Photoshop, Adobe Creative Suite, Microsoft Excel, Microsoft Word, Microsoft Office, InDesign, Advertising, Dreamweaver, Illustrator, Branding & Identity, Layout, Graphics, Posters, Brochures, Logo Design, Flyers, Business Cards, Direct Mail, Banners, Newsletters, Magazines, Collateral
Education
American InterContinental University 2009 — 2012
Bachelor of Arts (BA), Visual Communications, Magna Cum Laude
American InterContinental University 2009 — 2010
Associate's degree, Business Administration
Time Warner Cable January 2014 - Present
AAA Carolinas May 2012 - January 2014
Belk Stores Services March 2010 - April 2011
LexisNexis formerly Choicepoint Inc August 2006 - June 2010
ChoicePoint August 2006 - June 2008
Spherion: Choicepoint Inc March 2006 - August 2006
Spherion: American Red Cross September 2005 - March 2006
Skills
Microsoft Access, Microsoft Excel, VBA, Access, Software Documentation, Analysis, Data Analysis, SharePoint, SQL, Databases, Leadership, Outlook, Email Marketing, Troubleshooting, Marketing Strategy, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Budgets, Event Planning, Research, Public Speaking, Visual Basic
Education
American Public University System 2011 — 2013
BA, Psychology, 3.3 GPA
Central Piedmont Community College 2006 — 2008
Simulation and Game Development
Central Piedmont Community College 2000 — 2001
EMT-Basic, Emergency Medicine
Time Warner Cable January 2015 - Present
Time Warner Cable April 2014 - January 2015
Time Warner Cable January 2013 - April 2014
American Income Life March 2012 - October 2012
24 Hour Fitness March 2011 - December 2011
Velocity Sports Performance February 2010 - September 2010
Purdue University September 2008 - April 2009
Fort Wayne TinCaps February 2007 - July 2008
University of Detroit Mercy June 2005 - May 2006
Skills
Customer Service, Community Relations, Strategic Planning, Sales, Insurance, Life & Health Insurance..., Field Development, Marketing, Accident Insurance, Community Development, Coaching, Account Management, Marketing Strategy, Team Building, Event Planning, Recruiting, Event Management, Cross-functional Team...
Education
Purdue University - Krannert School of Management 2008 — 2009
Master of Science, Industrial Administration
Elon University 2002 — 2005
Bachelor of Science, Leisure & Sports Management
Allegheny College 2001 — 2002
Gannett December 2013 - October 2014
Time Warner Cable 2002 - 2013
Reliacast 2000 - 2001
NxNetworks / Netrix Corp. 1991 - 1999
Skills
Program Management, Risk Management, Process Improvement, Quality Assurance, Telecommunications, Vendor Management, Testing, Project Management, Management, Integration, Leadership, Strategy, Troubleshooting, Software Development, Software Documentation, MS Project, Agile Methodologies, SDLC, Product Development, Wireless, Business Process, Enterprise Software, Networking, Analysis, Product Management, Cross-functional Team..., Continuous Improvement, Broadband, Ethernet, Mobile Devices, IP, Test Planning, Test Management, Test Automation
Education
American University
BS, Math and Computer Science
George Mason University
Executive Development Program
Booz Allen Hamilton 2013 - Present
Time Warner Cable June 2010 - May 2013
Time Warner Cable October 2006 - June 2010
Verizon Business / MCI 2003 - 2006
Verizon Business / MCI 2000 - 2003
Verizon/MCI 2000 - 2003
MCI 1998 - 2000
MCI 1997 - 1998
Skills
Leadership, Process Improvement, Project Management, Consensus Building, Business Analysis, Exceptional Listener, Communication, Timely Decision Making, Team-oriented, Cross-functional Team..., Business Requirements, Documentation, Software Documentation, Troubleshooting, Vendor Management, Telecommunications, Customer Satisfaction, Management, VoIP, Team Leadership, Wireless, Strategy, Call Centers, Business Process..., Product Management, Budgets, Customer Service, Access, Analysis, Program Management, Strategic Planning, Human Resources, Integration, PMP, CRM, Customer Experience, Visio, Marketing
Education
American Public University System 2009 — 2010
Bachelor, Psychology
University of Phoenix 2002 — 2004
Business Administration
Camping World and Good Sam June 2013 - Present
Mountain Relycs Bargyn Shop August 2011 - July 2012
Time Warner Cable November 2009 - June 2011
Warner Cable November 2009 - June 2011
United Recovery System December 2007 - September 2009
MSC Industrial Supplies January 2003 - December 2007
Integrity Staffing November 2002 - January 2003
Pam’s Computer Tech’s July 2001 - November 2002
Skills
Customer Experience, Customer Satisfaction, Call Center, AS400 system, SAP, CCTP, CSPro, CRM, System X, BOSS, ACSR, AAD, IRIS, Microsoft Office, Microsoft Excel, Microsoft Word, Windows 7, E-commerce, Unix, Call Centers, Customer Retention, Time Management
Education
Career Solution College 1999 — 2000
Certification, Network Specialist
American River College
Welding Technology/Welder
Time Warner Cable Business Class April 2014 - Present
Time Warner Cable May 2012 - April 2014
MTN NIGERIA July 2009 - September 2011
Oando Plc August 2007 - December 2008
Skills
Microsoft Office, Customer Service, Financial Reporting, Account Reconciliation, Business Analysis, Cash Flow, Team Management, Project Management, Microsoft Excel, Management, General Ledger, Data Entry, Customer Experience
Education
Ambrose Alli University 2002 — 2006
Bachelor's degree, Statistics, Second class- Upper division
Traci Lynn Fashion Jewelry January 2012 - Present
Time Warner Cable September 2013 - February 2014
Sigma Beta Xi Sorority Incorporated May 2009 - December 2012
Trane February 2005 - December 2011
Skills
Public Speaking, Customer Service, Fundraising, Training, Recruiting, Budgets, Leadership, Sales, Event Planning, Public Relations, Event Management, Social Media, Team Building, Microsoft Office, Strategic Planning, Social Networking, Microsoft Word, Research, Marketing, Nonprofits, Management, Policy, Coaching, Software Documentation, Leadership Development, Outlook, Social Media Marketing, Program Management, Time Management, Community Outreach, Team Leadership, PowerPoint
Education
American Military University 2014 — 2017
Bachelor of Applied Science (BASc), Information Technology Management
fchs
High School Diploma
fchs
Shanta's Mary Kay Cosmetics December 2006 - Present
Time Warner Cable May 2006 - January 2008
Skills
Skin Care, Cosmetics, Beauty Tips, Beauty, Event Planning, Social Networking, Event Management, Coaching, Customer Service, Entrepreneur, Leadership Development, Beauty Industry, Entrepreneurship, Fashion, Retail, Sales
Education
Alvin Community College 2010 — 2013
Health Sciences, Nursing
Serrano High School 1991 — 1995
Diploma
L-3 Communications February 2008 - Present
Engility Corporation February 2008 - Present
Time Warner Cable July 2005 - February 2008
Skills
Networking, Technical Support, Windows, Information Technology, Security Clearance, Telecommunications, Software Development, Military, Microsoft Office, Management, Network Security, Troubleshooting, DoD, System Administration, Security, Leadership, Customer Service, Project Management, Training, Integration
Education
American InterContinental University 2011 — 2012
Information Technology
ITT Technical Institute 2005 — 2007
CNS, Computer Network Systems
Time Warner Cable Business Class February 2014 - September 2015
KARE FARMS December 2013 - September 2015
Time Warner Cable January 2013 - February 2014
Time Warner Cable March 2012 - January 2013
Time Warner Cable April 2011 - March 2012
Time Warner Cable February 2009 - April 2011
San Diego Chapter of SCTE January 2009 - January 2011
San Diego Community College District July 2007 - January 2009
Time Warner Cable January 2006 - January 2009
Time Warner Cable July 2003 - January 2006
Skills
Environmental Policy, Negotiation, MS Project, Cross-functional Team..., Technical Management, Construction Management, Project Planning, Urban Planning, Water Resources, Pollution Control, Team Building, Environmental Impact..., Environmental Science, Environmental Education, Business Communications, Planning, Program Management, Public Speaking, Supervisory Skills, Research, Problem Solving, Microsoft Office, Data Analysis, Team Leadership, Time Management, GPS, Training, Telecommunications, Project Management, Network Design, Watershed Management, Environmental Planning, Process Scheduler, Scheduling, Distributed Team..., CEQA, NEPA, Firearms, Radiotelemetry, Chemical Immobilization, Maps, Small mammal sampling, Fish sampling, Habitat Management, Restoration Ecology, Management, Networking, Strategy, Contract Management
Education
American Public University System 2011 — 2016
MS, Environmental Policy and Management, 3.63 GPA
Castleton State College 2012 — 2012
Summer 2012 Wildlife Biology Field Course, Field Techniques and Current Topics in Wildlife Biology, Grade A = 4.0
American Public University System 2008 — 2010
B.S., Environmental Studies, Cumulative G.P.A. = 3.86
San Diego State University-California State University 2009 — 2009
Professional Certificate, Project Management, Excellent (Cumulative G.P.A. equivalent = 4.0)
Arapahoe Community College 2004 — 2009
Certificate, Broadband Technical Management, Cumulative G.P.A. = 4.0
Arapahoe Community College 2004 — 2009
Certificate, Broadband Digital Management, 4.0
San Diego City College 1999 — 2001
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.62
San Diego Mesa College 1996 — 1999
Associate of Arts (AA), Anthropology, Cumulative G.P.A. = 3.71
Elite Medical Clinic May 2015 - Present
Agostini Residence August 2014 - Present
Elite Medical Group April 2015 - July 2015
Time Warner Cable March 2008 - November 2012
Time Warner Cable February 2005 - March 2008
Time Warner Cable February 2004 - February 2005
Skills
Customer Service, ambulation, Vital Signs, Customer Satisfaction, Spanish, Healthcare, Elder Care, Alzheimer's Care, Alzheimer's Disease, Quality Assurance, Snellen Eye Test, Microsoft Office, Leadership, Microsoft Word, Outlook, Troubleshooting, Team Building, Sales, Microsoft Excel, PowerPoint, Windows, Data Entry, Access, Teaching, HTML, Budgets, English, Research, Strategic Planning, Editing, Administrative..., Appointment Scheduling, Medical Terminology, Call Centers, Training, Team Leadership, Customer Experience, Customer Retention
Education
Allen School-Brooklyn 2014 — 2015
Certification, Medical/Clinical Assistant, 4.0 GPA
Boys and Girls High School 1996 — 2000
CUNY New York City College of Technology
Time Warner Cable January 2009 - Present
Premier Election Solutions April 2007 - December 2008
Skills
General Ledger, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, Account Reconciliation, GAAP, Asset Management, Fixed Assets, Financial Analysis, Microsoft Excel, Forecasting, Process Improvement, Budgets, Customer Service
Education
American InterContinental University 2003 — 2005
Bachelor’s Degree, Accounting and Finance, 3.90
University of Maryland College Park 1992 — 1996
Associate’s Degree, Business Administration and Management, General, 3.78
Keller Graduate School of Management of DeVry University
Graduate Degree, Accounting, 3.50
Riverside Research February 2015 - Present
BAE Systems September 2013 - January 2015
BAE Systems September 2014 - December 2014
Colorado Army National Guard April 2013 - April 2014
General Dynamics Information Technology October 2012 - April 2013
Time Warner Cable September 2010 - July 2011
US Army July 2004 - July 2008
Education
American Military University
General Studies Associates
Time Warner Cable December 2011 - Present
Time Warner Cable February 2008 - December 2011
Time Warner Cable February 2007 - February 2008
University of South Carolina December 2006 - February 2007
Allen University August 2002 - April 2006
USC/VSAC Program Conference May 2000 - July 2002
Allen University August 2000 - April 2002
Skills
Switches, Cisco Technologies, Networking, Routers, Ethernet, VoIP, Network Engineering, Telecommunications, Computer Network..., Network Administration, Troubleshooting, Data Center, Telephony, IP, Call Centers, Wireless, Software Installation, TCP/IP, Customer Service, Fiber Optics, Technical Support, Network Design, Broadband, Call Center, Salesforce.com, Managed Services, DWDM, Cisco IOS, BMC Remedy, Windows 7, Cabling, MPLS, LAN-WAN, Routing, Metro Ethernet, Optical Fiber, Avaya, VPN, WAN, Network Architecture, Wireless Networking, RF, CCNA, Juniper, System Deployment, OSPF, BGP, T1, DOCSIS, JDSU PathTrak
Education
Walden University 2013 — 2014
M.S. Information Systems
Allen University 2002 — 2006
Bachelors, Business Management
Time Warner Cable Territory ManagerAT&T National Business MarketAugust 2003 - January 2013
Skills
Account Management, Customer Service, Direct Sales, Leadership, Management, Call Centers, Customer Retention, Customer Satisfaction, Team Building, Telecommunications
Education
Cardinal Stritch University 2012 — 2013
Human Resources Management/Personnel Administration, General
Alverno College
Professional Communications
Time Warner Cable Business Class May 2014 - Present
Time Warner Cable Business Class May 2012 - May 2014
Time Warner Cable June 2010 - April 2012
Help U Bill Consultation Services April 2005 - July 2010
Hansen's Advisory Services September 2009 - June 2010
Nine Mile Nuclear Power Plant March 2008 - October 2008
Chipola Healthy June 2006 - November 2007
Jackson County Times July 2005 - November 2007
Lockheed Martin, MS2 December 2000 - April 2005
Education
American InterContinental University 2003 — 2005
Bachelors, Business Administration with concentration in management
National Education Center/Bryman Campus 1981 — 1982
Certificate, Dental Assisting/Assistant
US Army August 2012 - Present
Time Warner Cable August 2010 - August 2012
Staples December 2007 - August 2010
Skills
TCP/IP, Routing, LAN Switching, Satellite Communications, Satellite Command &..., Customer Service, Windows, Microsoft Office, Linux, Military Operations, SHF, Troubleshooting, RF Circuits, Security Clearance, Software Installation, Computer Repair, Computer Diagnostics
Education
American Military University 2014 — 2018
Bachelor’s Degree, Computer/Information Technology Administration and Management
Harris Corporation June 2015 - Present
Florida State University May 2014 - May 2015
AM/NS Calvert August 2011 - May 2014
Alma College 2007 - 2011
Time Warner Cable January 2010 - April 2010
College Pro May 2008 - September 2009
Skills
PowerPoint, Critical Thinking, Microsoft Office, Public Speaking, Microsoft Word, Microsoft Excel, Customer Service, Time Management, Research, Event Planning, Teamwork, Management, Leadership
Education
Florida State University 2014 — 2015
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management
Alma College 2007 — 2011
BA, Business Administration
Time Warner Cable May 2013 - Present
Amgen June 2011 - October 2012
Amgen January 2010 - June 2011
Amgen April 2009 - December 2009
Amgen October 2005 - April 2009
Trinity Institution July 2004 - June 2005
GE February 2000 - May 2005
GE July 1999 - May 2005
Skills
Human Performance, Training Delivery, Training Design, Performance Improvement, Instructional Design, Adult Learning Theory, Curriculum Development, ADDIE, Learning Organizations, Operational Excellence, Six Sigma, Workshop Facilitation, Validation, GMP, FDA, Cross-functional Team..., Biotechnology, Quality System, Software Documentation, Change Control, Quality Assurance, Pharmaceutical Industry, CAPA, Training, Coaching, Manufacturing, Organizational..., Leadership, Process Simulation, Technical Writing, Learning Management..., Sop, E-Learning, Management, Strategy, Instructor-led Training, Needs Analysis, Lean Manufacturing, Captivate, Technical Training, Quality Auditing, Learning Management, Employee Training, Business Process, Blended Learning, Adult Education, Knowledge Management, Performance Consulting, Analysis, Organizational...
Education
Capella University 2005 — 2011
Master of Science (M.S.), Education; Training and Performance Improvement
American InterContinental University 2004 — 2004
M.Ed., Instructional Technology
State University of New York College of Environmental Sciences and Forestry 1996 — 2000
Bachelor of Science (B.S.), Chemistry
Hudson Valley Community College 1994 — 1996
A.A.S., Chemistry
Arbor Hill Elementary School
Rensselaer Polytechnic Institute
Time Warner Cable April 2015 - Present
US Army May 2013 - Present
Tarrant County College - South Campus August 2011 - Present
Everest University, Online Division May 2011 - Present
Tarrant County College - South Campus January 2011 - Present
Time Warner Cable June 2009 - Present
Texas Army National Guard June 2011 - February 2012
Verizon Business August 2008 - January 2009
Foxconn International Holdings February 2007 - August 2008
Beacon Insurance Group, Wichita Falls, TX May 2004 - February 2007
Skills
Project Management, SDLC, Six Sigma, Analysis, Business Process..., Program Management, Process Improvement, Team Leadership, Team Building, Microsoft Office, Project Planning, Leadership, Business Analysis, Strategic Planning, Customer Service, Management, Data Analysis, Change Management, Microsoft Excel, Troubleshooting, Visio, Leadership Development, Databases, Microsoft SQL Server, SQL, Quality Assurance, Software Documentation, Access, Training
Education
United States Army Signal Center of Excellence – Fort Gordon, GA 2011 — 2012
Diploma - Signal Support Systems Specialist
American InterContinental University 2008 — 2009
MIT
Ashford University 2007 — 2008
MBA
Midwestern State University 2002 — 2006
BBA
Aflac September 2013 - Present
Ranstad/Aflac October 2012 - September 2013
Time Warner Cable August 2006 - December 2010
Skills
Customer Service, Microsoft Office, Sales, Insurance, Microsoft Word, PowerPoint, Microsoft Excel, Analysis, Process Improvement, Account Management, Teamwork, Time Management, Outlook, Commercial Insurance, Property
Education
Ashford University 2014 — 2016
Bachelor of Business Administration (B.B.A.), International Business
American InterContinental University 2009 — 2010
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
RBC May 2013 - Present
Bank of America July 2010 - May 2013
Vodafone October 2008 - June 2010
Time Warner Cable January 2007 - October 2008
CIBC July 2002 - February 2007
Skills
Business Strategy, Cross-functional Team..., Business Analysis, Strategy, Project Management, Telecommunications, Business Process, Business Intelligence, Lead Generation, Integration, CRM, Requirements Analysis, Business Process..., Customer Retention, Process Improvement, IT Strategy, Software Project..., Change Management, SAS, SQL, Data Analysis
Education
Algonquin College of Applied Arts and Technology
Computer Programming
Kohl's Department Stores January 2015 - Present
Kohl's Department Stores July 2014 - January 2015
Expedia November 2012 - July 2014
Ambit Energy June 2012 - November 2012
T-Mobile January 2011 - July 2012
Encore Payment Systems June 2010 - January 2011
Time Warner Cable July 2004 - May 2010
Skills
Telecommunications, GSM, UMTS, Wireless, 3G, Sales Management, Customer Retention, Customer Service, Customer Satisfaction, Cable Management, Risk Management, Team Leadership, Training & Development, Methods Development, Procedure Development, Microsoft Office, Sales Presentations, Technical Training, Call Centers, Cellular Communications, Coaching, Cross-functional Team..., Customer Experience, Employee Training, Leadership, Management, Mobile Devices, Networking, Sales, Sales Operations, Team Building, Team Management, Technical Support, Telephone Skills, Training, Troubleshooting, Strategy
Education
American InterContinental University 2011 — 2014
Walmart April 2010 - Present
WestPac heating and airconditioning September 2006 - April 2009
Bank of America January 2001 - May 2005
Crown Prince, Inc 1998 - 2001
Time Warner Cable September 1995 - May 1997
Skills
Customer Service, Retail, Customer Satisfaction, Inventory Management, Data Entry, Merchandising, Customer Experience, Sales, Team Building, Coaching, Inventory Control, Microsoft Word, Microsoft Office
Education
American Career College-Ontario 2009 — 2010
Boeing Commercial Airplanes April 2008 - Present
Time Warner Cable January 2000 - March 2008
Skills
Program Management, Management, Process Improvement, Team Building, Customer Service, Project Management, Continuous Improvement, Strategic Planning, Leadership, Budgets, Account Management, Troubleshooting
Education
American InterContinental University 2012 — 2015
Bachelors, Business Administration and Management, General, Human Resources
Nielson's Electronic Institute 1997 — 1999
Associate of Arts (A.A.), Electrical and Electronics Engineering
Orange Regional Medical Center July 2012 - Present
Genpak, LLC March 2010 - October 2012
Time Warner Cable 2008 - 2009
Time Warner Cable 1999 - 2001
Renaissance Media 1997 - 1999
Skills
Data Entry, Human Resources, Microsoft Excel, Microsoft Word, EMR, Healthcare, Outlook, Microsoft Office, Benefits Administration, Reiki 1 & 2 Certified, Healthcare Management, Recruiting, Budgets, Team Building, BLS, Management, Hospitals, Strategic Planning, EHR, Customer Service, Patient Safety
Education
American College of Healthcare Sciences 2015 — 2018
Associate’s Degree, CAM with specialization in Aromatherapy
Hasbrouck Heights HS
Housing Authority City of Milwaukee Data Entry Clerk II
Time Warner Cable 1999 - 1999
Skills
Public Speaking, Event Planning, Non-profits, Customer Service, Community Outreach, Training, Community Development, Government, Leadership, Volunteer Management, Higher Education, Fundraising, Policy, Accounts Receivable, Grant Writing, Budgets, Microsoft Office, Research, Nonprofits, PowerPoint, Staff Development, Employee Relations, Grants, Leadership Development, Teaching, Strategic Planning, Microsoft Excel, Microsoft Word, Program Development
Education
Cardinal Stritch University 2012 — 2012
Certificate, Human Resource Management
Cardinal Stritch University 2007 — 2009
Master of Business Administration (MBA)
Alverno College 2002 — 2006
Bachelor of Arts (B.A.), Business Management and Professional Communication (dual major)
Time Warner Cable June 2014 - Present
AT&T March 2013 - May 2014
Classic Ford of Columbia June 2011 - August 2013
Skills
Sales Process..., Relationship Marketing, Strategic Communications, Internal Communications, Public Speaking, Automotive, Vehicles, Customer Satisfaction, Sales Process, New Business Development, Team Building, Market Research, Business Planning, Public Relations, Business Strategy, Leadership Development, Brand Management, Change Management, Forecasting, Customer Service, Event Planning, Retail, Direct Marketing, Dealers, Marketing Strategy, Automotive Aftermarket, Automobile, Customer Retention, Sales, Sales Management, Competitive Analysis, Management, Profit, Account Management, Sales Operations, Inventory Management, Cold Calling, Direct Sales, Pricing, Selling, Market Planning, CRM, Sales Presentations, Negotiation, Marketing, P&L, Time Management, Income Statement, Training, Lead Generation
Education
University of South Carolina-Columbia 2013 — 2014
Master of Business Administration (MBA), Accounting and Finance
American InterContinental University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lower Richland 1974 — 1976
General, Basic Skills and Developmental/Remedial Education
Beachbody September 2010 - Present
Time Warner Cable June 2000 - February 2001
Adtech Inc June 1999 - September 1999
DeVry University August 1996 - February 1999
Skills
E-Learning, Instructional Design, Teaching, Microsoft Office, HTML, Social Media, Project Management, Research, Educational Technology, PowerPoint, Public Speaking, Nonprofits, Community Outreach, Microsoft Excel, Event Planning, Access, Sales, Creative Writing, Fundraising, Social Networking, Customer Service, Management, Budgets, Time Management, Blogging, Editing, Team Leadership, Training, Leadership, Outlook, Wellness, Program Development, Microsoft Word, Data Entry, Software Documentation, Proofreading, Marketing, Public Relations, Lifestyle, Weight, Holistic Health, Visio
Education
American Intercontinental University 2005 — 2005
Master of Education (M.Ed.), Instructional Technology, 4.0
DeVry University-Georgia 1996 — 1999
Bachelor of Science (B.S.), Telecommunications Management, 3.96
Time Warner Cable August 2008 - Present
Skills
Telecommunications, Leadership
Education
Amberton University 2013 — 2015
Master of Science (M.S.), Training and Development
Cardinal Stritch University
Human Resource Certificate
Cardinal Stritch University
Bachelor of Science (B.S.), Business Administration and Management, General
Department of the Army April 2012 - Present
Robbins-Gioia, LLC December 2010 - April 2012
Robbins-Gioia, LLC December 2009 - December 2010
US Department of Homeland Security April 2008 - January 2010
Time Warner Cable November 2000 - July 2007
Skills
Leadership, Management, Software Documentation, HTML, Program Management, Analysis, Strategic Planning, Access, Project Planning, Supply Chain, Data Analysis, Microsoft Office, Visual Basic, Troubleshooting, SQL, MS Project, Customer Service, Security Clearance, Proposal Writing, Requirements Analysis, DoD
Education
American InterContinental University 2004 — 2005
Master, Information Technology
richard king high school
N Touch Wireless September 2015 - Present
Men's Wearhouse April 2015 - September 2015
Cellular Sales June 2014 - December 2014
Time Warner Cable January 2011 - May 2014
Channel Partners July 2010 - December 2010
United States Marine Corps May 2002 - May 2010
BDS Marketing August 1999 - November 2001
AMS Holding Group February 2000 - September 2001
Skills
Team Leadership, Sales, Customer Service, Team Building, Leadership, Competitive Analysis, Microsoft Office, Marketing, Customer Satisfaction, Negotiation, Program Management, Human Resources, Teamwork, Direct Sales, Salesforce.com, Retail, PowerPoint, Outlook, Leadership Development, Sales Operations, Customer Retention, New Business Development, Cross-functional Team..., Sales Process, Account Management, Process Improvement, Employee Training, Microsoft Technologies, Risk Management, Coaching, Public Speaking, Military, Cold Calling, Networking, Sales Presentations, Organizational..., Solution Selling, Supervisory Skills, Presentation Skills, Lean Six Sigma, Customer Relations, Problem Solving, E-Learning, ICOMS, Blue Ocean Strategy, Persuasion, Managerial Economics, Conflict Management, Operational Risk..., CRM
Education
Webster University 2010 — 2013
Masters, Business Administration
Coastal Carolina Community College 2011 — 2011
Certification, Lean Six Sigma Yellow Belt
American Public University System 2006 — 2010
Bachelors, Business Administration
Long Island University, C.W. Post Campus 1995 — 1999
Bachelors, Computer Science
Time Warner Cable August 2014 - Present
Time Warner Cable January 2013 - August 2014
Skills
Team Leadership, Customer-focused Service, Conflict Resolution, Customer Satisfaction, Call Centers, Communication, Customer Retention, Interpersonal Skills, Customer Service, Customer Experience, Leadership, Training, Time Management, Troubleshooting, Outlook
Education
American Public University System 2014 — 2017
Bachelor of Arts (BA), Psychology, Junior
York County Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Criminal Justice
IBM Cognos 2007 - Present
Time Warner Cable 2011 - 2011
Time Warner Cable 2011 - 2011
Bank of Canada May 2006 - August 2006
Bank of Canada September 2005 - December 2005
Bank of Canada December 2004 - April 2005
JSI Telecom October 2001 - October 2003
JDSU December 1994 - August 2001
Mitel June 1978 - January 1993
Skills
Databases, Data Warehousing, Business Analysis, ERP, SQL, Integration, Oracle, Project Management, ITIL, Analysis, Software Development, Requirements Analysis, Solution Architecture, Management, Enterprise Architecture, Analytics, Cloud Computing, Business Intelligence, Enterprise Software, SOA, Software Project..., SaaS, DB2, Agile Methodologies, Testing
Education
Algonquin College of Applied Arts and Technology 2004 — 2006
Computer Engineering Technologist - Computer Science
Algonquin College of Applied Arts and Technology 1974 — 1978
Computer Engineering Technology - Computer Science
Time Warner Cable September 2015 - Present
Advance Auto Parts February 2013 - August 2015
Time Warner Cable October 2012 - February 2013
SunTrust Bank July 2012 - October 2012
GENERAL PARTS INTERNATIONAL, INC (CARQUEST) September 2011 - June 2012
Datrose/Kodak 2008 - 2011
Veritude April 2007 - October 2008
MJM Investigations 2004 - 2007
Skills
Full-cycle Recruiting, Talent Acquisition, Onboarding, Sourcing, HRIS, Interviewing, Employee Relations, Hiring, Technical Recruiting, Benefits Administration, Performance Management, Applicant Tracking..., Talent Management, College Recruiting, Internet Recruiting, Process Improvement, Customer Service, Administration, Customer Relations, Background Checks, Call Center, Compensation, Workforce Planning, Negotiation, Outlook, Vendor Management, Team Building, Excel, Organizational..., Coaching, Employee Engagement, Change Management, Microsoft Office, Cold Calling, Mentoring, Operations Management, Payroll, Employment Law, Leadership Development, Problem Solving, Labor Relations, Teamwork, Word, Recruiting, Microsoft Excel, Call Centers, Screening, System Administration, Employee Benefits, Interviews
Education
American InterContinental University 2014 — 2017
Studying Healthcare Management
Learning Objects June 2014 - Present
USAC October 2013 - June 2014
USAC September 2012 - October 2013
Bike & Build May 2012 - August 2012
USAC November 2010 - May 2012
Universal Service Administrative Company February 2009 - November 2010
Grant Thornton August 2008 - January 2009
Time Warner Cable June 2007 - August 2007
Skills
SQL, Business Process, Strategy, Business Strategy, Project Planning, Agile Methodologies, Financial Analysis, Customer Service, Change Management, Team Leadership, Policy, Time Management, Vendor Management, Financial Modeling, Fundraising, PMO
Education
American University 2004 — 2008
BSBA
Brookfield High School
Air Methods November 2012 - January 2015
EchoStar Corporation September 2010 - November 2012
EchoStar Technologies, LLC February 2009 - September 2010
Ultimate Electronics November 2007 - May 2008
Wild Oats Markets July 2004 - October 2007
Time Warner Cable 2000 - 2002
Skills
Documentation, Incentive Programs, Defined Benefit, Compliance, HRIS, 401k, Stock Management, Profit Sharing, Deferred Compensation, Employee Benefits, Compensation, Plan Design, Benefits, Executive Compensation, Retirement, Policy, Plan Administration, ERISA, COBRA, Writing, Benefits Administration, Analysis, HR Policies, FMLA, Open Enrollment, Performance Management, Job Evaluation, Salary, Bonus, Microsoft Office, Pension Administration, Problem Solving, Proposal Writing, Supervisory Skills, Onboarding, Market Pricing, SOX, ESOP, Research, Software Documentation, Human Resources, Personnel Management, Applicant Tracking..., Business Planning, Compensation, Compensation Structures, Employee Engagement, Employee Relations, Executive Pay, Leadership
Education
University of Northern Colorado 1995 — 1998
Bachelor of Arts (BA)
Ambassador University 1994 — 1995
Time Warner Cable October 2007 - Present
Time Warner Cable 2008 - 2012
Skills
Broadband, DOCSIS, VOD, VoIP, Ethernet, Telecommunications, IPTV, IP, TCP/IP, Wireless, MPEG, Set Top Box, RF
Education
American InterContinental University-South Florida 2000 — 2002
Master's degree, Information Technology
John Brown University 1988 — 1992
Bachelor of Science (BS), Business Administration
Pfizer April 2015 - Present
Pfizer September 2001 - Present
KPR May 2000 - February 2001
Pfizer September 1997 - February 2000
Time Warner Cable January 1996 - September 1997
MetLife June 1986 - January 1996
Skills
Microsoft Word, Outlook, PowerPoint, SharePoint, Project Management, International Logistics, WebEx, Ariba, Microsoft Excel, Management, Administration, Microsoft Office, Nonprofits, Public Speaking, Strategic Planning
Education
American InterContinental University 2006 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Briarcliffe College 2004 — 2005
Bachelor's degree, Business Administration and Management, General
Katherine Gibbs School 1995 — 1996
Associate's degree, Business Administration and Management, General
Time Warner Cable January 2011 - Present
Time Warner Cable August 2009 - January 2011
Convergys May 2008 - July 2009
Pierce Manufacturing 2006 - 2007
Skills
VoIP protocols SIP, VoIP, Technical Writing, Technical Training, Cisco VoIP, Visual Studio, Windows, Linux, Python, Software Development, VB.NET, SQL, .NET, ASP.NET, JavaScript, Java, C#, Troubleshooting, Microsoft SQL Server, Networking, Software Documentation, Windows 7, Operating Systems, Hardware, Technical Support, Telephony, Network Administration, TCP/IP, Windows Server
Education
American Sentinel University, Birmingham 2008 — 2013
Bachelor's degree, Computer Science
U.S. Department of Veterans Affairs May 2015 - Present
Travis County Sheriff's Office November 2012 - July 2015
Texas Youth Commission June 2010 - November 2012
Time Warner Cable February 2007 - March 2009
Time Warner Cable February 2002 - February 2007
Skills
Windows, Team Building, Vulnerability Management, Physical Security, Security Operations, Call Centers, Conflict Resolution, Corrections, Customer Satisfaction, Customer Service, Emergency Management, Government, Interviews, Law Enforcement, Leadership, Microsoft Excel, Microsoft Office, Outlook, Policy, PowerPoint, Program Management, Public Speaking, Security, Social Networking, Software Documentation, Strategic Planning, Team Leadership, Telecommunications, Training, Troubleshooting, VoIP
Education
American Public University System 2007 — 2010
BS, Security Management
Faraday Future August 2015 - Present
TrueCar, Inc. October 2013 - August 2015
M-GO May 2013 - October 2013
Hewlett-Packard May 2012 - May 2013
Jeppesen January 2012 - May 2012
Time Warner Cable November 2010 - December 2011
Dish Network/Echostar Satellite LLC October 2005 - November 2010
Lexmark International March 2001 - October 2005
Kurtzman+Slavin January 1999 - March 2001
Ian Ryan and Associates November 1997 - January 1999
Skills
Usability Testing, User Interface Design, User-centered Design, Software Documentation, Mobile Devices, Interaction Design, Information Architecture, Agile Methodologies, Usability, Web Applications, Web Development, User Interface, Cognitive Psychology, Mobile Applications, Wireframes, Product Management, Process Improvement, HTML 5
Education
American Academy of Art 1994 — 1998
BFA, Interaction Design
Time Warner Cable August 2008 - Present
Time Warner Cable April 2006 - Present
Time Warner Cable April 2004 - Present
Nortel Networks 1997 - 2003
The Monterey Bay Aquarium May 1994 - February 1996
Blue Cross of California May 1988 - December 1993
Skills
Onboarding, Employee Relations, Talent Acquisition, Performance Management, Human Resources, Organizational..., Talent Management, Workforce Planning, HRIS, Applicant Tracking..., College Recruiting, Succession Planning, Employee Engagement, HR Transformation, Change Management, Training & Development
Education
Amberton University 1998 — 2000
Master of Science (MS), Business and Human Resources, 4.0
Amherst College
BA, Sociology
US Foods March 2014 - Present
Parkway Plastics, Inc. March 2010 - March 2014
Datamonitor February 2008 - January 2009
Time Warner Cable August 2005 - February 2008
FedEx Express November 1999 - April 2005
Skills
Payroll, Invoicing, Human Resources, Customer Satisfaction, Customer Service, Databases, Data Entry, Outlook, Administrative..., Recruiting, Microsoft Excel, Microsoft Office, PowerPoint, Employee Relations, Office Administration, Microsoft Word, PeopleSoft, Applicant Tracking..., Telephone Skills, Office Management, Training, Account Management, Administration
Education
American InterContinental University 2007 — 2009
Associates, Business Administration
Electrolux February 2011 - June 2015
Time Warner Cable September 2009 - February 2011
Comcast Cable December 2006 - October 2008
Comcast Cable August 2005 - December 2006
Comcast April 1999 - August 2005
Skills
Call Center, Customer Service, Process Improvement, Workforce Management, Avaya, Performance Management, Operations Management, Telecommunications, Forecasting, Troubleshooting, Billing, Customer Relations, Coaching, Change Management, Supervisory Skills, Metrics, Scheduling, Problem Solving, Cross-functional Team..., Outlook, Strategic Planning, Customer Focus, Continuous Improvement, Lotus Notes, Visio, Access, Team Building, Call Centers, Customer Experience, Customer Satisfaction, Leadership, Management, Program Management, Project Management
Education
American InterContinental University 2004 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
American InterContinental University
Bachelor of Science, Business Management
Time Warner Cable September 2012 - Present
Time Warner Cable March 2008 - September 2012
Kraft Foods May 1990 - March 2008
US Navy 1978 - 2006
Skills
Human Resources, Succession Planning, Employee Relations, Recruiting, Leadership Development, Organizational..., Leadership, Team Building, Onboarding, Coaching, Strategic Planning, Deferred Compensation, Workforce Planning, Process Improvement, Talent Acquisition
Education
Alverno College 2012 — 2014
Master's Degree, MBA
Vassar College 1974 — 1978
AB, History
Valena C Jones
Time Warner Cable January 2011 - Present
Harte-Hanks June 2010 - January 2011
chase card services 2006 - July 2010
Apple Inc. 2009 - 2010
americredit 2005 - 2009
Americredit 2005 - 2009
Skills
Research, Technical/Customer..., Programming
Education
American Public University System 2009 — 2011
Legal Studies, Law
The University of Texas at San Antonio 2002 — 2004
Computer Science/Biology
The Helmsman Group September 2014 - Present
Anthem April 2003 - April 2011
Time Warner Cable April 1997 - March 1999
Skills
Health Insurance, Claims Management, COBOL, Testing, CICS, JCL, VSAM, IBM Mainframe, Process Improvement, Requirements Gathering, Claim, Visio, Insurance, Business Analysis
Education
American Military University 2011 — 2014
Bachelor's Degree, Legal Studies, General, 3.84 GPA
University of Denver 1989 — 1990
Graduate certificate in Computer Programming WICS, Programming
Central University of Iowa
Bachelor of Arts, Secondary Education
TIAA-CREF September 2013 - Present
Time Warner Cable March 2012 - September 2013
Ally Financial Inc. August 2008 - February 2012
Retirement Services Wachovia Corporation 1997 - 2008
Transamerica June 1994 - June 1997
MassMutual Financial Group January 1990 - June 1994
Skills
SDLC, XML, Java, Project Plans, PMP, Testing, DB2, Data Modeling, Analysis, Business Analysis, Project Management, Leadership
Education
Western New England University 1989 — 1998
MBA, Management Information Systems
American International College 1981 — 1985
B.S., Accounting, Computer Science
Brintons Us Axminster Inc December 2014 - Present
Atlanta Airlines Terminal Corporation (AATC) January 2014 - Present
Turner Broadcasting January 2009 - January 2014
Southeastern Data Cooperative June 2007 - December 2008
Time Warner Cable July 2006 - May 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Editing, PeopleSoft, AssureNet, ReconNet, Account Reconciliation
Education
American Intercontinental University 2001 — 2002
MA, Information Technology
Clark Atlanta University 1993 — 1997
BA, Accounting
Children's Hospital of Wisconsin August 2015 - Present
Kohl's Department Stores July 2015 - Present
Rausch, Sturm, Israel, Enerson & Hornik June 2014 - January 2015
Educators Credit Union October 2009 - August 2011
Time Warner Cable March 2008 - August 2008
Skills
Credit, Loans, Call Centers, Credit Cards, Customer Service, Sales, Loan Servicing, Cross Selling, Cash Management, Training, Team Building
Education
Alverno College 2011 — 2016
Milwaukee School of Languages 2000 — 2004
High School Diploma, German and General Studies
Time Warner Cable August 2006 - April 2008
Skills
Microsoft Office, Public Policy, Nonprofits, Community Outreach, Policy, Government, Policy Analysis, Management, Customer Service, Public Speaking, Strategic Planning, Research, Leadership, PowerPoint, Team Building, Coaching, Training
Education
Webster University 2011 — 2013
Master's degree, Health/Health Care Administration/Management
Allen University 2002 — 2006
Bachelor Social Science, Social Sciences
Macedonia High
Macedonia High
South Bay Audio Video Communications October 2010 - Present
Time Warner Cable May 2006 - July 2008
U.S. Army August 1998 - September 2005
Skills
Home Automation, Crestron, Home Theater, Lighting Control, Projectors, Networking, URC, Wireless Networking
Education
American InterContinental University 2005 — 2008
BIT, Information Technology
Johnson Controls June 2011 - Present
Johnson Controls Inc June 2011 - Present
Johnson Controls Inc September 2007 - June 2011
Johnson Controls Inc January 1998 - January 2009
Johnson Controls Inc August 2006 - September 2007
Time Warner Cable January 1996 - January 1998
Ameritech January 1994 - January 1996
Skills
Microsoft Office, Excel, Word, Microsoft Excel, Access, Lotus Notes, Accounting, Customer Service, Microsoft Word, Invoicing, Training, Security, Sales, Customer Satisfaction, Management, Operations Management, Process Improvement, Purchasing
Education
Alverno College 2013 — 2017
Marketing
UW Health August 2010 - Present
SourcePoint Staffing February 2010 - August 2010
Time Warner Cable April 2006 - June 2009
Skills
Clerical Skills, Call Center, Customer Service
Education
Milwaukee Area Technical College 2009 — 2010
college coursework, associate nursing program
Alverno College 2002 — 2007
BA, Liberal Arts
Time Warner Cable March 2012 - Present
XO Communications 2003 - 2011
XO Communications October 2003 - July 2007
Skills
Strong understanding of..., Analyze issues and..., Works effectively in a..., Private Line, DS3, CLEC, DS0, Site Acquisition, Telecommunications..., TDM
Education
Amberton University 1987 — 1989
Master of Art, Human Relations and Business
Texas A&M University-Commerce 1979 — 1982
Bachelor of Arts, Social Work/Psychology
BAE Systems October 2012 - May 2015
BAE Systems January 2008 - October 2012
Johnson Outdoors, Inc September 2006 - July 2007
Time Warner Cable 2003 - 2006
Skills
SumTotal, Captivate, SCORM, System Administration, Training, Software Documentation, Performance Management, Learning Management..., HRIS, Process Improvement, PeopleSoft, Recruiting, Microsoft Office, Employee Relations, Employee Training, Testing, Analysis, Learning Management, Coaching, Interviews, Project Management, Leadership, Personnel Management
Education
American InterContinental University 2012 — 2014
Bachelor of Applied Science (BASc)
Herkimer County Community College 2007 — 2009
Associate of Arts and Sciences (A.A.S.)
Time Warner Cable May 2015 - Present
CSC September 2013 - May 2015
Envistion Technical Services June 2011 - August 2013
Lockheed Martin Information Technology July 2004 - June 2011
Skills
Linux, TCP/IP, Requirements Analysis, System Architecture, Unix, DoDAF, Testing, Active Directory, Enterprise Architecture, VMware, Software Development, Solaris, Configuration Management, Systems Engineering, Java, Virtualization, Java Enterprise Edition, Requirements Management, Integration, Software Engineering, Perl, Troubleshooting, HP Openview, DoD, Earned Value Management
Education
American Intercontinental University 2006 — 2009
Bachelor of Applied Science (BASc), Computer Technology/Computer Systems Technology, 3.97
Self-employed July 2010 - Present
Time Warner Cable January 1998 - January 2010
Comcast Cable February 2003 - January 2006
Skills
Computer Hardware, Competitive Analysis, Customer Satisfaction, Customer Retention, Patient Support, Nursing, Financial Accounting
Education
American InterContinental University 2003 — 2006
Bachelor's degree, Information Technology
Far Eastern University 1993 — 1995
Bachelor of Business Administration (BBA), Accounting
Spredfast April 2013 - May 2015
Tabbedout 2012 - 2013
Riot Games August 2011 - January 2012
Harte-Hanks, Inc. February 2011 - July 2011
Tangoe February 2010 - August 2010
Time Warner Cable July 2009 - February 2010
Blizzard Entertainment April 2008 - June 2009
ABRO Computers June 2005 - March 2008
UPS September 2001 - March 2004
Skills
Customer Support, Team Building, Technical Support, Marketing, Project Management, Troubleshooting, Problem Solving, Technical Staff..., Metric Management, POS, Time Management, Customer Experience, Salesforce.com..., Strategic Partnerships, Product Marketing, Training, Linux, Microsoft Exchange, Sales, Salesforce.com, Software Documentation, Online Marketing, Cross-functional Team..., Testing, Competitive Analysis, Email Marketing, Team Leadership, Account Management, Customer Satisfaction, Access, Management, E-commerce, Operating Systems, Windows, Quality Assurance, Call Centers, Software Installation, Customer Service, Social Media Marketing, Sales Management, Product Development, OS X, Computer Hardware, Product Management, Strategic Planning, Analytics, SQL, Social Media Measurement, Social Media, Google Analytics
Education
Allan Hancock College 1999 — 2001
Cenergy International Services July 2014 - Present
TEKsystems July 2013 - July 2014
Signs & Banners 2013 - 2013
Time Warner Cable 2004 - 2007
KM Computers 2002 - 2005
NBC NEWSCHANNEL 2000 - 2002
US Army 1995 - 2000
Skills
Graphic Design, Animation, Advertising, Writing, IT, Video Editing, Copy Editing, Audio Editing, Audio Engineering, Videography, Video Production, Video Games, Voice Acting, Radio Broadcasting, Broadcast Television
Education
West Texas A&M University 2010 — 2012
Amarillo College 2008 — 2010
Associate of Arts and Sciences (AAS), Graphic Design
New Horizons Computer Learning Center 2002 — 2003
A+/NET +
Carolina School of Broadcasting 2000 — 2001
Time Warner Cable September 2013 - Present
Time Warner Cable January 2012 - Present
Time Warner Cable September 2012 - May 2013
Time Warner Cable November 2006 - January 2012
Skills
Process Improvement, Customer Retention, Cross-functional Team..., Team Leadership, Management, Budgets, Forecasting, Call Centers, VoIP, Wireless
Education
American InterContinental University 2003 — 2006
Bachelor's degree, Business Administration
Perinton Paving Inc. June 1986 - Present
Time Warner Cable October 2010 - January 2011
Gateway Energy company January 2010 - October 2010
Skills
All aspects of..., Sales and customer..., Class A NYS CDL
Education
American InterContinental University 2007 — 2008
AABA, Business Administration and Management, General