Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Salaries. You can even request information on how much does Time Warner Cable pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable directly from the past employees.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Texas Gas Service April 2013 - Present
Time Warner Cable October 2006 - April 2013
Skills
Process Improvement, Customer Service, Microsoft Excel, Microsoft Word
Education
El Paso Community College
Business Administration and Management, General
U.S. Bank June 2013 - Present
ORBIS Corporation January 2011 - June 2013
Time Warner Cable October 2010 - January 2011
BRAVA Enterprises August 2009 - December 2009
American Liver FoundationMadison November 2008 - May 2009
Skills
Event Planning, Trade Shows, Public Relations, Market Research, Event Management, Promotions, Marketing Communications, Web Content, Media Relations, Facebook, Marketing Research, Corporate Communications, Internal Communications, Social Media, Special Events, Adobe Creative Suite, Community Outreach, InDesign, Editing, Advertising, Illustrator, PowerPoint, Fundraising, Social Media Marketing, Magazines, Photoshop, Microsoft Office, Lean Sigma, SAP, Strata, Admall, Scarborough, Non-profits, Salesforce.com, B2B, Newsletters, Marketing, Email Marketing
Education
Edgewood College 2008 — 2010
Bachelor of Science, Communication Studies
AT&T January 2015 - Present
AT&T January 2014 - August 2014
AT&T January 2013 - December 2013
NCAAHPERD August 2010 - August 2012
Time Warner Cable August 2009 - April 2010
Skills
Network Operations, Network Administration, Web Applications, Project Management, Web Development, MS Project, Database Administration, Web Services, Wireline, Cisco Routers, Incident Management, Databases, Photoshop, Public Speaking, Social Media
Education
Elon University - Martha and Spencer Love School of Business 2013 — 2015
Bachelor of Science (BS), Finance & Economics, 4.0
Strayer University 2011 — 2013
Bachelor of Science (B.S.), Major in Information Systems; Double Minor in Finance and Operations Management, 3.88
Smithfield-Selma High School 2004 — 2008
High School Diploma, Technology
Mills Fleet Farm April 2014 - Present
Time Warner Cable April 2008 - April 2014
American TV June 2005 - May 2008
Skills
Direct Sales, Sales Presentations, Customer Satisfaction, Account Management, Sales Process, Salesforce.com, Wireless, Selling, Customer Experience, New Business Development, Customer Retention, Sales Management, Cold Calling, Solution Selling, Product Marketing, B2B, Call Centers, Sales, Telecommunications, Sales Operations, VoIP, Strategic Partnerships
Education
Edgewood College 2001 — 2005
Bachelor Degree, Marketing/Management
Proof Advertising September 2013 - Present
Arnold Worldwide May 2013 - August 2013
St. Mary's University August 2011 - April 2012
Time Warner Cable July 2010 - August 2010
Skills
Adobe InDesign, Adobe Photoshop, Microsoft Office, Layout, Social Media, Blogging, InDesign, Photoshop, Advertising, Marketing, Digital Strategy, Facebook, Creativity, Writing, Leadership, Google Analytics, Editorial, Twitter, Research, Storytelling, Social Media Marketing, Newsletters
Education
Emerson College 2012 — 2013
Master of Arts (MA), Global Marketing Communications and Advertising
St. Mary's University 2008 — 2012
Bachelor of Arts, English-Communication Arts
Cleveland Clinic August 2014 - Present
BJ's Wholesale Club June 1998 - Present
National General Insurance July 2013 - April 2014
Time Warner Cable November 2008 - April 2013
Time Warner Cable May 2005 - November 2008
Skills
Customer Service, Data Entry, Microsoft Excel, Telephone Skills, Call Centers, Administrative..., Selling Skills, Cash Register, Broadband, Customer Satisfaction, Management, Troubleshooting, Outlook, Employee Relations, Outlook Express, Inventory Management, Supervisory Experience, Cash Management, Loss Prevention, Microsoft Office, Sales, Team Building, Analysis, ICOMS, Administrative Tools, Microsoft Word, Customer Retention, Training, Selling, Recruiting, Team Leadership, Leadership, Budgets, Account Management, Inventory Control, Answering Phones, Problem Solving, Billing, Refunds, Automotive Insurance, Clerical Skills
Education
Elmira College 1995 — 1996
General Studies, 3.0
Ellet High School 1993 — 1995
Ohio Honors High School Dipolma, Honors and Advanced Placement Classes, B+
ECTC August 2012 - December 2014
Elad Consulting Inc June 2013 - February 2014
Comcast September 1997 - April 2012
Time Warner Cable August 1984 - September 1997
Skills
Network Administration, Windows, Budgets, Broadband, Telecommunications, Broadcast
Education
Elizabethtown Community and Technical College 2012 — 2014
Associate's Degree, Computer Science, 3.27
CompTia 2012 — 2013
A+ Certification, Computer Science
Hickman County High School 1973 — 1977
HS Diploma, General
ALBANY MEDICAL CENTER June 2014 - Present
St. Peter's Hospital October 2013 - May 2014
Capital Repertory Theatre February 2012 - May 2013
Time Warner Cable May 2009 - May 2010
Skills
Human Resources, Customer Service, Direct Patient Care, Employee Training, Cpr Certified, Hospice, Volunteering, Volunteer Management, Microsoft Office, Microsoft Excel, Healthcare, Fundraising, Nonprofits, Home Care, Arts Administration, Operations Management, CPR Certified, Community Outreach, Editing, Event Management, Event Planning, Management, Public Speaking, Social Media, Training
Education
Maria College of Albany 2011 — 2014
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Elmira College 1996 — 2000
Bachelor of Arts (B.A.), Theatre/Theater
Time Warner Cable April 2005 - April 2013
GMST TV Guide September 1992 - April 2005
Andersen July 1989 - September 1992
Arthur Andersen September 1985 - June 1989
Skills
Strategy, Customer Insight, Analytics, Segmentation, Marketing Strategy, Competitive Intelligence, Product Marketing, Customer Experience, Product Development, Competitive Analysis, Market Research, Strategic Thinking, Marketing Research, Product Management, Management, Ethnography
Education
Emory University
BBA, Accounting, Marketing
Lowe's Hillsboro, OR January 2013 - Present
Lowe's Companies, Inc. June 2012 - December 2012
Lowe's Companies, Inc. May 2012 - June 2012
WinCo Foods April 2012 - May 2012
Target November 2010 - April 2012
Express Employment Professionals, 7417 SW Beaverton-Hillsdale Hwy., Suite 300, Portland, OR 97225 April 2010 - April 2012
Quantem Aviation Services, PDX June 2009 - April 2010
Time Warner Cable June 2002 - January 2009
Target April 2002 - October 2002
The Home Depot January 1995 - April 2002
Skills
Customer Service, Team Building, Inventory Management, Time Management, Employee Relations, Training, Teamwork
Education
Edison Community College 1992 — 1994
Personal Enrichment
Barron G Collier, High School 1978 — 1981
Diploma
Time Warner Cable Business Class December 2014 - Present
Time Warner Cable Business Class May 2014 - December 2014
Time Warner Cable April 2012 - April 2014
Swissport January 2011 - April 2012
LA Fitness March 2008 - August 2009
Pride Chiropractic May 2005 - March 2008
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Airports, Photography, Sales, Direct Sales, X-ray
Education
El Camino College 2009 — 2011
Degree completion currently on hold
ADP April 2012 - March 2015
Time Warner Cable February 2012 - April 2012
Piercing Pagoda August 2011 - February 2012
ADP February 2008 - July 2010
Socorro ISD November 2001 - May 2006
Skills
Customer Service, Retail, Retail Sales, Store Management, Merchandising, Microsoft Office, Sales, Teamwork, Marketing, Performance Management
Education
The University of Texas at El Paso 2011 — 2012
BMS, Multi/Interdisciplinary Studies
El Paso Community College 1998 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
djiftw.com September 1995 - Present
Time Warner Cable January 2001 - February 2011
Scratch Academy LA June 2005 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Editing
Education
El Camino College 1999 — 2001
2 year course, Audio Engineering, 4.0
Southern California Regional Occupational Center 1997 — 2000
Desktop Publishing/Business Applications & Media Design
Hawthorne High School 1995 — 1999
High School Diploma
Armanino LLP August 2015 - Present
RBZ, LLP May 2013 - July 2015
Time Warner Cable October 2005 - July 2011
Skills
Technical Support, Help Desk Support, Active Directory, Windows 7, Windows XP, Troubleshooting, Computer Hardware, Software Installation, VMware, Operating Systems, Microsoft Exchange, Hardware, A+ Certified
Education
El Camino College
Computer Technology/Computer Systems Technology
Time Warner Cable Media January 2014 - Present
Time Warner Cable Media April 2012 - January 2014
Time Warner Cable Media January 2007 - April 2012
Time Warner Cable August 2005 - January 2007
Time Warner Inc. 2002 - 2005
Excite@Home January 2000 - 2001
Unicast Communications 1998 - 2000
NetGravity / DoubleClick 1997 - 1998
Time Warner 1992 - 1997
Skills
Strategy, Product Management, Digital Marketing, Strategic Partnerships, Digital Strategy, Online Advertising, Mobile Devices, Analytics, Integrated Marketing, Advertising, Competitive Analysis, Start-ups, Product Development, Online Marketing, Strategic Planning, E-commerce, Marketing, Digital Media, Direct Marketing, Business Development, Marketing Strategy, Management, New Media, Database Management, Product Marketing, SEM, Entrepreneurship
Education
Harvard Business School Executive Education 2014 — 2014
Columbia University Executive Education 2007 — 2008
Emerson College
B.S. Mass Communications
Conduit Global March 2011 - May 2014
Time Warner Cable February 2007 - March 2011
MCS Industries, Inc. October 2006 - November 2006
Executive Maintenance Service September 2002 - September 2006
The Holmes Group October 2003 - May 2005
Skills
Technical Support, Customer Support, Help Desk Support, Customer Service, Project Management, Process Improvement, CRM, Technical Training, Performance Improvement, Metrics, Program Development, Data Analysis, Hardware Support, Product Support, Executive Support, Analytics, Cross-functional Team..., Business Intelligence, Business Analysis, Training, Team Building, Applicant Tracking..., Technical Recruiting, Management, Employee Relations, Onboarding, Talent Acquisition, Leadership
Education
El Paso Community College
Business Administration and Management, General
Time Warner Cable September 2011 - Present
Comcast October 1996 - August 2011
Sprint 1986 - 1996
Henry Sherry Associates 1983 - 1986
Atlanta Journal Constitution 1981 - 1983
Skills
Cross-functional Team..., P&L Management, Customer Retention, Sales Management, Managed Services, Marketing Strategy, Negotiation, Strategic Planning, Telecommunications, Call Center, Budgets, Customer Service, Team Building, B2B, Broadband, Call Centers, Customer Experience, Customer Satisfaction, Direct Sales, Leadership, Sales Operations, Sales, Strategy, Marketing, Strategic Partnerships, Vendor Management
Education
Tulane University - A.B. Freeman School of Business 1979 — 1981
MBA, Marketing
Emory University
BA, Economics and Psychology
Harrah's Rincon April 2013 - Present
The Art Institute San Diego January 2012 - Present
Romano's Macaroni Grill July 2011 - March 2012
Time Warner Cable June 2008 - December 2009
Education
The Art Institute of California-San Diego 2010 — 2013
Bachelor of Arts (B.A.), Restaurant, Culinary, and Catering Management/Manager
Embry Riddle Aeronautical University-Worldwide 2007 — 2010
Bachelor of Science (B.S.), Aerospace, Aeronautical and Astronautical Engineering
Warner Cable January 2001 - January 2013
Time Warner Cable January 1994 - January 2013
Currently Unemployed January 1994 - January 2013
Warner Cable January 2000 - January 2001
Warner Cable January 1995 - January 2000
Skills
Expertise in..., Sales, Microsoft Office, Warehousing, Customer Service, Microsoft Word, Procurement, Training, Management, Microsoft Excel, Public Speaking, Distribution Center..., Process Improvement, Analysis
Education
Elizabeth City State University
IBM/State of Ohio June 2014 - Present
Central Ohio Agile Association January 2012 - November 2014
JPMorgan Chase March 2013 - June 2014
Time Warner Cable November 2007 - 2012
Comcast 2004 - 2007
Adelphia January 2000 - January 2004
Consulting November 1998 - March 2000
Skills
Telecommunications, Video, Team Building, Broadcast, Strategic Planning, Broadband, Troubleshooting, Vendor Management, Television, Call Center, Account Management, VoIP, Process Improvement, Budgets, Sales Management, Disaster Recovery, Building Relationships, Quality Control, Token Ring, Employee Relations, Technical Support, Customer Service, Staff Development, Business Process..., Project Management, Contract Negotiation, Program Development, Recruiting, Systems Analysis, Start-ups, Inventory Management, Capital Budgeting, Increase Productivity, Performance Management, Agile Project Management, IT Management, Marketing Strategy, Desktop Administration, Consumer Electronics, Cloud Computing, Donations, Call Centers, Project Planning, Training, Quality Assurance, Operations Management, Enterprise Software, Analysis, Management, System Deployment
Education
Western Governors University
Bachelor of Applied Science (B.A.Sc.), Computer Science
SUNY Empire State College 2010 — 2012
Computer Science
Buffalo State College
Studies, Management Information Systems, General
Erie Community College
Associate of Arts and Sciences (AAS), Telecommunications/IT
The George Washington University
Certifcate, Project Management
Trinity Lutheran
Dancil-Jones & Associates, Inc. June 2015 - Present
Independent Consultant January 2015 - Present
Career Sabbatical October 2013 - December 2014
Time Warner Cable October 2008 - September 2013
Time Warner Cable August 2006 - October 2008
Cox Communications November 2004 - August 2006
Emory University September 2002 - June 2004
Franklin Templeton Investments March 2002 - August 2002
Interim HealthCare May 2000 - October 2001
HOPE Worldwide February 1998 - May 2000
Skills
Employee and labor..., Financial planning/..., Recruiting, Process and policy..., HRIS management, Compensation & Benefits, Building collaborative..., Policy, Collaboration, HRIS, Project Management, Management, Talent Management, Organizational..., Strategic Financial..., Human Resources, Labor Relations, Employee Relations, Budgets, Program Management, Strategy, Leadership, Performance Management, Training, Employee Training, Talent Acquisition, Strategic Planning, Employee Benefits, Process Improvement, Team Building, Payroll, Call Centers, Onboarding
Education
Emory University - Goizueta Business School 2002 — 2004
MBA, Organization & Management
Florida Agricultural and Mechanical University 1993 — 1997
B.S., Business Administration
Dave Murray, CPA December 2014 - Present
Shelby County Counseling Center August 2013 - December 2014
Fortson Professionals June 2009 - April 2014
Schaefer & Co March 2012 - June 2012
Time Warner Cable August 2011 - June 2012
Wal-Mart October 2007 - October 2010
Skills
Management, Payroll, Accounts Receivable, Accounts Payable, Employee Benefits, Office Administration, Human Relations, Data Entry, Customer Service, Medical Billing, Time Management, Front Office, Documentation, Filing, Microsoft Office, Scheduling, Typing, Organizing, Process Scheduler, Software Documentation, People Skills, Physician Practice..., Cloud Computing, MOSS 2007, Switchboard, Digital Media, Leadership, Invoicing, Human Resources
Education
Urbana University 2013 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.35
Edison Community College 2011 — 2013
Associate of Applied Business, Office Systems Administration, Administrative Assistant, Medical Office Support, 3.50
Urbana University 1990 — 1992
Associate of Arts, Business Administration and Management, 3.65
DENSO July 2013 - February 2014
CBRE May 2011 - January 2013
LA Food Truck Critic January 2011 - May 2011
WellPoint December 2009 - December 2010
TIME WARNER CABLE November 2006 - June 2009
Northrop Grumman Corporation January 2006 - November 2006
NORTHROP GRUMMAN April 2004 - December 2005
Skills
Training, Real Estate, Administrative..., Budgets, Property Management, Blogging, Process Scheduler, Management, Customer Service, Event Planning, Marketing, Microsoft Office, Public Speaking, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Research, Editing, Fundraising, Strategic Planning, Outlook, Human Resources, Team Building, Coaching, Nonprofits, Social Networking, Public Relations, Negotiation, Social Media, Leadership Development, Sales, Organizational..., Contract Negotiation, Recruiting, Social Media Marketing, Team Leadership, Employee Relations, Project Management, Event Management, Time Management, Administration, Program Management
Education
Emerson College
B.S., Business & Organizational Communication
Hofstra University
Theater
University of Rhode Island
Theater
Time Warner Cable March 2015 - Present
Time Warner Cable October 2013 - March 2015
Elon University September 2012 - May 2013
Dorchester Bay EDC June 2012 - September 2012
Skills
Analysis, Microsoft Excel, Oracle Applications, Access, Agile & Waterfall..., Visio, Teamwork, Nonprofits, Editing, Event Planning, Vlookup, SDLC, Microsoft Office, Windows, Grant Writing, Databases, Outlook, Problem Solving, Customer Service, Planning, Internet, Non-profits, Organizing, Youth Mentoring, MySQL, Pivot Tables
Education
ELON UNIVERSITY, Elon College, College of Arts &Sciences 2009 — 2013
Bachelor of Science, Computer Information Systems
Elon University 2009 — 2013
Bachelor of Science (B.S.), Computer and Information Sciences, General
Holobaugh Insurance January 2012 - Present
Time Warner Cable February 2007 - January 2012
Time Warner Cable January 2007 - January 2012
Hoying & Hoying Builders 2005 - 2007
United States Army342nd MP Company January 1999 - January 2005
US Army 1999 - 2005
Skills
Direct Sales, Situational Leadership, Team Motivator, Customer Service, Sales, Call Centers, Account Management, Networking, VoIP, Leadership, Broadband, Telecommunications, Team Building, Strategic Planning, Management, Customer Retention, Insurance, Training, Cold Calling, Customer Satisfaction, Sales Management, Sales Operations
Education
Edison Community College 1998 — 1999
Creative Media Concepts February 2010 - Present
Larsen Media Services, LLC 2010 - 2015
Larsen Media Services, LLC 2010 - 2015
Time Warner Cable February 1997 - April 2008
Skills
Sales, Media Buying, Digital Media, Retail, Radio, Marketing Communications, Advertising, Digital Marketing, Marketing, Copywriting, Integrated Marketing, Social Media Marketing, Event Planning, Online Advertising, Event Management, Media Planning, Social Networking, Email Marketing, Television, Broadcast, New Media, Direct Marketing, Sponsorship, Press Releases, Media Relations, Video Production, Video, Advertising Sales, Facebook, Radio Advertising, Digital Strategy, Online Marketing, Radio Broadcasting, Public Relations, Mobile Marketing, Social Media, Publicity, Brand Development, Entertainment, Film, Cable Television, Broadcast Television, Radio Promotions, Lead Generation, Creative Direction, Radio Producing, Blogging, Brand Awareness, Radio Host, Sports Marketing
Education
Ellsworth Community College
Retail Marketing
Time Warner Cable March 2014 - Present
AVSX September 2012 - July 2014
SecureWatch, LLC October 2009 - September 2012
Skills
Customer Service, Marketing Strategy, Direct Sales, Sales, Microsoft Excel, Team Building, PowerPoint, Account Management
Education
Elizabeth City State University 2005 — 2008
Bachelor of Education (BEd), Health and Physical Education/Fitness, 3.2
North Carolina Central University 1998 — 2003
Bachelor of Science (BS), Psychology
Comcast Cable January 2014 - Present
Time Warner Cable August 2011 - December 2013
AOL June 2009 - August 2011
Sprint/Clearwire June 2007 - June 2009
Kodiak Networks May 2006 - May 2007
Sprint Nextel May 2005 - May 2006
Nextel September 1999 - May 2005
H&R Block Financial Advisors February 1995 - June 1998
Skills
Product Management, Partner Management, Staff Management, Product Marketing, Management, Digital Marketing, Marketing, Strategy, Wireless, Telecommunications, Mobile Devices, Leadership, Product Launch, E-commerce, Enterprise Software, Cross-functional Team...
Education
Elon University - Martha and Spencer Love School of Business 1990 — 1995
BS, Marketing, Finance, Economics
W.T. Woodson
Time Warner Cable December 2012 - Present
EXB Group May 2008 - Present
PAETEC April 2007 - December 2012
Windstream Communications April 2007 - October 2012
Windstream March 2007 - July 2012
Fifth Third Bank November 2005 - March 2007
First Charter Bank November 2005 - March 2007
SunTrust Bank December 2004 - November 2005
Wilmington Athletic Club August 2002 - February 2004
Skills
T1, Account Management, Outside Sales, Sales Process, Telecommunications, Sales Operations, Selling, Direct Sales, Customer Satisfaction, Sales, Sales Management, Cold Calling, IP, CRM, Public Speaking, Business Development, Solution Selling, B2B, Communication, Salesforce.com, Customer Retention, Contract Negotiation, People Skills, Sales Presentations, Negotiation, Marketing, Marketing Strategy, Leadership, Team Leadership, New Business Development, Business Strategy, Customer Service, Management, Team Building, Managed Services, PRI, Time Management, MPLS, Strategy, Ethernet, Cisco Technologies, Retail, Advertising
Education
Emmanuel College 1995 — 2001
Bachelor of Science, Kinesiology / Business - Sports Management
Emmanuel College 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Kinesiology and Exercise Science/ Sports Management
Charter Communications February 2014 - Present
Time Warner Cable March 2008 - January 2014
Insight Communications February 2000 - March 2008
Insight Communications September 1999 - February 2000
Comcast Cable June 1998 - August 1999
Skills
Telecommunications, Broadband, VoIP, Vendor Management, Fiber Optics, Troubleshooting, Network Engineering, Integration, Optical Fiber, Process Improvement, Disaster Recovery, IP, Wireless, Telephony, Computer Network..., Network Design, DOCSIS, Cable Television, HFC, Cabling, T1, VOD, DWDM, MPLS, LAN-WAN, Routers, Internet Services, Cable Modems, Networking, Software Installation, Customer Experience, Routing, Management, Avaya, Metro Ethernet, SIP, Digital Video, Billing Systems, System Deployment, Provisioning, Workforce Management, DSL, TDM, Customer Satisfaction, Unified Communications, CMTS
Education
Elizabethtown Community and Technical College 1984 — 1985
Business Administration and Management, General
East Hardin High School 1981 — 1983
High School Diploma, General Studies, 3.8
Time Warner Cable February 2002 - Present
All My Sons Moving & Storage October 2000 - July 2001
US Army 82nd Airborne Division 1SG(RET) August 1980 - September 2000
Skills
IT, Telecommunications, Network Design, Customer Experience, Call Center, DOCSIS, Wireless Networking, Ethernet, Computer Network..., Networking, Wireless, VoIP, Broadband, Call Centers, Leadership, Cabling, Telephony
Education
Embry-Riddle Aeronautical University
Aircrft Accident Investigation\Aviation Law
A&E Television March 2014 - Present
Time Warner Cable January 2008 - December 2013
Court TV (TruTV) July 2006 - December 2007
CNN March 2000 - June 2006
Turner Broadcasting 1994 - 2000
Turner Broadcasting 1992 - 1994
Goldstein Golub & Kessler, PC 1989 - 1992
Skills
Finance, Forecasting, Strategic Partnerships, Financial Analysis, Strategy, Strategic Planning, Financial Reporting, Mergers & Acquisitions, Process Improvement, Cross-functional Team..., Budgets, Management, Sarbanes-Oxley Act, Analytics, Executive Management, Financial Modeling, Account Management, Business Development, Competitive Analysis, Business Strategy, Accounting, Digital Media, Social Media, Contract Negotiation
Education
Emory University - Goizueta Business School 1999 — 2000
MBA, Business
University at Albany, SUNY 1986 — 1989
BS, Accounting
St. Anthony's Smithtown, NY
St. Anthony's Smithtown, NY
St. Anthony's South Huntington, NY
St. Anthony's South Huntington, NY
T&W TIRE October 2010 - Present
Time Warner Cable October 2008 - October 2010
Southern Tire Mart January 2005 - October 2008
Petro Lube January 1997 - December 2004
Skills
Sales Management, Customer Service, Sales, Management, Leadership
Education
National Institute of Technology 2004 — 2015
Licentiate degree, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician (HAC, HAC
El Paso Community College
Accounting and Finance
Manchester By The Sea Police Department January 2007 - Present
Comcast Cable January 2006 - Present
AT&T/Comcast Merger May 1999 - January 2006
Time Warner Cable January 1998 - May 1999
Time Warner Cable November 1992 - August 1997
Skills
Technical Leadership, Trend Analysis, Employee Engagement, Project Management, Law Enforcement..., Fiber Optics, Broadband, Telecommunications, Telephony, High Speed Data, EMT, Network Design, Teaching, Microsoft Excel, WiFi, DOCSIS, RF, VOD, Telecommunications..., Computer Network..., Training, VoIP, Troubleshooting
Education
Endicott College 2004 — 2007
Bachelor's Degree, Business Administration and Management
Endicott College 2001 — 2004
Associate of Science (A.S.), Business Administration and Management, General
Lynn Vocational Technical Institute 1989 — 1993
Diploma, Basic Electronics
Los Angeles County Department of public social services September 2001 - January 2012
Time Warner Cable September 1999 - August 2000
Skills
Microsoft Excel, Microsoft Word, Social Media, Accounts Payable, Account Reconciliation, Typing, 10 Key, Customer Service, Cashiering, Invoicing, Call Centers, Data Entry, Clerical Skills, Accounts Receivable, Fax, Lotus Notes, Windows, Accounting, Telephone Skills, File Management, Critical Thinking, Clerical Work, Government, Mail Sorting, General Office Skills, Social Networking
Education
El Camino College 1992 — 1994
N/A, General Studies
George Washington Preparatory High school 1988 — 1991
Diploma, General Studies
Fischer Insurance October 2013 - Present
MurTech Consulting April 2012 - Present
Ambit Energy April 2012 - Present
Time Warner Cable June 2012 - May 2014
Skills
Sales, Customer Service, Networking, Customer Satisfaction, Team Building, Business Development, Project Management, Training, Telecommunications, Microsoft Office, Budgets, Team Leadership, Contract Negotiation, Applicant Tracking..., Access, Troubleshooting, Technical Recruiting, Salesforce.com, Negotiation, Recruiting, Sales Process, B2B, Sales Presentations, Inventory Management, Forecasting, Sales Management, Analysis, Coaching, Sales Operations, Team Management, Business Analysis, Consulting, Cold Calling, Employee Training, Human Resources, Microsoft Excel, Marketing, Social Media Marketing
Education
Erie Business Center-Erie 2000 — 2001
Computer Technician
Harbor Creek High School 1995 — 2000
Comcast Cable March 2015 - Present
Comcast Cable March 2009 - March 2015
Charter Communications May 2007 - January 2009
Time Warner Cable August 2006 - January 2007
Comcast February 2001 - July 2006
AT&T Broadband March 2000 - February 2001
MediaOne July 1998 - February 2000
AT&T Wireless February 1997 - July 1998
American Golf Corporation 1996 - 1997
Quantum International Group February 1994 - May 1996
Skills
Telecommunications, VoIP, Process Improvement, Vendor Management, Call Center, Product Management, Integration, Troubleshooting, Call Centers, Project Management, Cross-functional Team..., Leadership, Team Leadership, Strategy, Development Of Employees, ITIL, Budgets, Analysis, Management, Wireless, Outsourcing, Program Management, IT Service Management, IT Strategy, Strategic Planning, IT Management, Project Planning, Cloud Computing
Education
UCLA Anderson School of Management 1998 — 2001
MBA
Emory University 1989 — 1992
BA, Economics
Cranston West High School
Honda Federal Credit Union April 2015 - Present
Belkin International January 2010 - March 2015
TBC Corporation December 2003 - January 2009
TBC Corporation December 2003 - January 2009
Time Warner Cable July 2002 - August 2003
SBC April 2000 - November 2001
Skills
Troubleshooting, Active Directory, Operating Systems, Desktop Support, Computer Hardware, Supervisory Skills, Norton Ghost, Symantec Antivirus, Smart Deploy, AS400
Education
Devry University 2009 — 2012
Bachelor of Science, Technical Management, minor in networking
El Camino College 1989 — 1994
Associated of Science, Computer Information Systems
KPMG US March 2015 - Present
Diamond White Weddings/Event Planning April 2010 - Present
AT&T March 1996 - November 2014
Time Warner Cable January 1994 - January 1996
North Jersey Media Group - Community Life Newspaper January 1992 - January 1994
Skills
Customer Service, Customer Satisfaction, Quality Assurance, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Management, Leadership, Training, Research, English, Writing, Social Media, Event Planning, Wedding Planning, Wedding Coordinating, Wedding Photography, Photography, Marketing, Retail, SOX compliance
Education
St. Thomas Aquinas College 1990 — 1993
Bachelor's Degree, Communication and Media Studies
Endicott College 1989 — 1990
Studio and Journalistic Photography, Photography
YMCA of Greater Charlotte May 2015 - Present
Elon University January 2014 - Present
The Charlotte Observer June 2014 - Present
SHRM August 2014 - Present
Elon University July 2014 - Present
Panhellenic Council January 2014 - Present
Time Warner Cable November 2014 - January 2015
Panhellenic Council January 2014 - January 2015
Panhellenic Council January 2013 - January 2014
YMCA of Greater Charlotte May 2011 - August 2013
Skills
Time Management, Human Resources, Psychology, Administration, Risk Management, Fundraising, Community Outreach, Nonprofits, Leadership Development, Youth Development, Staff Development, Organizational..., PowerPoint, Public Speaking, Leadership, Program Development, Microsoft Word, Microsoft Office, Social Media, Microsoft Excel
Education
Elon University 2011 — 2015
Bachelor's degree, Psychology
Winrock International July 2014 - Present
International Executive Service Corps (IESC) January 2014 - July 2014
International Executive Service Corps (IESC) January 2013 - July 2014
Counterpart International July 2011 - January 2013
Population Services International 2007 - 2011
Time Warner Cable January 2004 - June 2007
Skills
Policy, Employee Relations, Performance Management, Organizational..., HRIS, Budgets, Capacity Building, HR Policies, Human Resources, Nonprofits, Employee Engagement, New Hire Orientations, Personnel Management, Leadership, NGOs, Training, Recruiting, Benefits Administration, Talent Management, Leadership Development, Coaching, Strategic Planning, International..., Training Delivery, Proposal Writing, Onboarding, Project Management, Payroll, Workforce Planning, Management, Interviews, Government, HR Consulting, Employment Law, Program Management, Deferred Compensation, System Administration, Succession Planning, Policy Analysis, Employee Training, Workshop Facilitation, Change Management, Conflict Resolution, Employee Benefits, Performance Appraisal, Strategy, Sourcing, Analysis, Talent Acquisition, Team Building
Education
Elon University 1991 — 1996
Political Science
Jacksonville High School
WBBZ April 2014 - Present
Time Warner Cable February 2014 - Present
One Wolf Productions November 2013 - Present
One Wolf Productions September 1998 - Present
One Wolf Productions October 1998 - Present
David Collins Productions 2007 - Present
Seneca Niagara Casino September 2011 - Present
Western New York Public Broadcasting January 2008 - August 2010
Skills
DVD authoring, Video, DVD, Final Cut Pro, Television Production, Editing, Television, Panasonic AG-HVX200..., Dvd, Video Production, Documentaries, Panasonic Camcorders, Short Films, Photoshop, Camera, Commercials, Sound, Digital Photography, Film, Web Video, Lighting, Producing, Directing, DVD Studio Pro, Motion Graphics, After Effects, Video Editing, Premiere, Final Cut Studio, HD Video, Avid, Camera Operating, Feature Films, Videography, Digital Video, Camera Operation, DVD Authoring
Education
State University of New York College at Buffalo 1985 — 1988
BA, Broadcasting
Erie Community College 1983 — 1985
AS, Computer Science
Time Warner Cable September 2015 - Present
FORTIS Colleges and Institutes April 2015 - August 2015
Five Star International, LLC September 2014 - March 2015
Rent-A-Center February 2013 - September 2014
Target December 2012 - February 2013
Bankers Life and Casualty October 2012 - December 2012
West Corporation January 2011 - May 2012
West Corporation September 2009 - January 2011
West Corporation January 2007 - September 2009
PCA International February 2004 - January 2007
Skills
Call Center, Customer Satisfaction, Troubleshooting, Customer Service, Data Entry, Sales, Leadership, Outlook, Training, Process Scheduler, Management, Project Management, Microsoft Office, Team Leadership, Retail, Call Centers
Education
Edinboro University of Pennsylvania 2005 — 2010
BS in Education, Secondary Education, Focus in Social Studies, Minors in History and Political Science
General McLane HS 1991 — 1995
Time Warner Cable October 2013 - Present
CenturyLink July 2010 - October 2013
CenturyLink (Embarq) April 2008 - August 2010
BellSouth-AT&T April 1990 - April 2008
Education
Emory University - Goizueta Business School 1987 — 1989
Master of Business Administration (MBA)
University of Richmond 1983 — 1987
Bachelor of Science (BS) in Business Administration
Blackwater Group, LLC December 2011 - Present
Time Warner Cable February 2006 - August 2011
Liberty Global 2004 - 2006
chellomedia 2002 - 2004
AT&T/TCI/InterMedia Partners June 1991 - May 2001
Skills
Marketing Strategy, Promotions, Integrated Marketing, Marketing Research, Cross-functional Team..., Analytics, Strategic Planning, Segmentation, Business Strategy, Team Building, Account Management, New Business Development, Sales Management, Product Management, Product Marketing, Strategy Development, Team Leadership, Strategy, Telecommunications, Direct Sales, P&L Management, Digital Marketing, Sales Operations, Market Planning, Leadership, Marketing Management, Online Marketing, Sales Process, Lead Generation, Social Media Marketing, Pricing, Marketing Communications, Sales, Competitive Analysis, Retail, Salesforce.com, B2B, CRM, Strategic Partnerships, SEM, Start-ups, Market Analysis, Mergers & Acquisitions, Direct Marketing, Customer Retention, Advertising, Mobile Devices, Marketing, Business Development, Online Advertising
Education
Emporia State University 1981 — 1984
Harvard Business School Executive Education Program
CTAM University, HBS Program
AT&T Leadership Development Program
Primerica Financial Services March 1996 - Present
Time Warner Cable May 2013 - December 2013
Terry Labonte Chevrolet February 2012 - May 2013
AT&T Mobility June 1996 - August 2010
Best Buy August 1995 - December 1997
Avis Budget Group EMEA March 1990 - August 1995
United States Air Force May 1981 - January 1990
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Social Media
Education
ECPI University 1994 — 1995
Diploma, Computer and Information Sciences and Support Services
Nashville Auto and Diesel College 1977 — 1978
Diploma, Welding Technology/Welder
Achievement Center April 2015 - Present
MacLean-Fogg Component Solutions, Saegertown, PA April 2013 - April 2015
Time Warner Cable October 2006 - April 2013
Welch's August 2000 - October 2006
Associated Spring January 2000 - August 2000
Lord Corporation January 1997 - December 1999
Skills
Talent Acquisition and..., Onboarding, Succession Planning, Compensation and..., Organizational..., Performance Management, Leadership Development, Employee Training, Change Management, Process Improvement, Regulatory Compliance, Policy Writing, Team Development, Employee and Labor..., Conflict Management, Complaint Investigations, EEO Investigations, HRIS, University Teaching, Employee Relations
Education
Gannon University 2009 — 2012
PhD, Organization Learning & Leadership
Edinboro University of Pennsylvania
BA, Speech Communications
Edinboro University of Pennsylvania
MA, Communications Studies
Misix, Inc. May 2014 - November 2014
North American Herb & Spice September 2013 - March 2014
Time Warner Cable November 2012 - March 2013
Local Edge May 2010 - June 2012
Erie's Last Call February 2011 - June 2011
THE MEADVILLE TRIBUNE June 2006 - February 2009
Skills
Social Media Marketing, Social Media, Digital Media, Social Networking, Facebook, Twitter, Social Analytics, Copywriting, Copy Editing, Graphic Design, Email Marketing, Newsletters, Media Trends, Marketing Research, HootSuite, Shoutlet, Pinterest, Google+, InDesign, Photoshop, PowerPoint, Illustrator, Microsoft Word, Microsoft Excel, Analytics, Vocalist, Barbershop Quartet, Opera, Adobe Acrobat, Dreamweaver, Web Analytics, Budget Monitoring, Buffer, WordPress, Budgets, Blogging, Layout Design, Logo Design, QuarkXPress, Online Research, Advertising, Google Adwords, SEO, Customer Service, Marketing, Marketing Communications, Editing, Content Strategy, Online Advertising, Digital Marketing
Education
Edinboro University of Pennsylvania 2004 — 2006
Bachelor of Arts (BA), Graphic Design, Vocal Music, Graduated
Northern Arizona University 1998 — 2001
Bachelor of Arts (B.A.), Secondary Music Education
Skagit Valley College September 2014 - Present
Skagit Valley College September 2013 - May 2014
Navy Child Development Home June 2010 - May 2013
Time Warner Cable August 2006 - February 2008
Skills
Leadership, Time Management, Teaching, Higher Education, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Skagit Valley College 2012 — 2015
Associate’s Degree, Science, 3.28 GPA
El Paso Community College 2008 — 2010
Associate’s Degree, Electrical and Electronics Engineering, 3.0 GPA
Time Warner Cable August 2013 - Present
Time Warner Cable June 2011 - August 2013
Skills
Technical Support, Troubleshooting, Customer Service, Call Centers, Software Documentation, Goal Oriented, Routers, LAN-WAN, Wireless Networking, Computer Hardware, XP, People Skills, Networking, Highly detail oriented, BMC Remedy, Customer Satisfaction, Windows XP, Customer Retention
Education
ECPI College of Technology 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Computer Engineering Technology/Technician
ECPI University 2008 — 2010
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Time Warner Cable October 2015 - Present
Young Williams PC August 2015 - September 2015
Technique Solutions, Inc January 2013 - September 2015
Self-Employment Freelance Work January 2001 - March 2015
Skills
Troubleshooting, Security, Computer Security, Network Administration, Oracle Database, Red Hat Linux, Fedora, Networking, Software, VMware, Microsoft Office, Windows Server, Windows, Virus Removal, Computer Hardware, Active Directory, Computer Maintenance, ITIL v3 Foundations..., VMware ESX, Disaster Recovery, Linux, Virtualization, Server Administration, SharePoint, Microsoft Exchange, DNS, TCP/IP, Windows 7, Firewalls, DHCP, IIS, System Administration, Backtrack, SSL Certificates, Network Security, Computer Repair
Education
ECPI University 2014 — 2016
Bachelor's Degree, Network and System Administration/Administrator
ECPI College of Technology 2001 — 2003
Associate's degree, Computer Science
See II Products December 2002 - Present
Gethsemane's Garden of Praise Church September 2012 - Present
Time Warner Cable May 2005 - February 2011
Skills
Entertainment, Television, Music, Video
Education
El Centro College 1998 — 2001
Associate's degree, Law
El Centro College 1998 — 2001
Associate's degree, Law
Time Warner Cable 2011 - Present
Skills
Telecommunications, Call Centers, Troubleshooting, VoIP, Wireless, IP, Broadband, Telephony, Ethernet, Cisco Technologies, Customer Experience, TCP/IP, Routers, Customer Retention, Customer Service, Cabling, Computer Hardware, Wireless Networking, Avaya, LAN-WAN, Windows Server, Unified Communications, Windows 7, Software Installation, Routing, Product Management, Mobile Devices, Technical Support
Education
El Paso Community College 2001 — 2005
System, Networking, and LAN/WAN Management/Manager
Freddie Mac 2014 - Present
Time Warner Cable 2005 - 2013
MCI 2003 - 2005
Sprint 1991 - 2002
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Customer Management
Education
University of Maryland University College 2000 — 2003
Master’s Degree, Management
Elon University 1987 — 1991
Bachelor’s Degree, Major: Psychology / Minor: Human Services
Time Warner Cable October 2013 - Present
Orange Lake Resorts, Holiday Inn Club Vacations November 2011 - October 2013
Wyndham Vacation Ownership May 2008 - July 2011
Whirlpool Corporation June 2002 - May 2008
The Old Fort Banking Co December 1999 - May 2002
Bay Area Christian Academy July 1999 - December 1999
Wollin Products, Inc March 1996 - May 1999
Skills
Employee Relations, Hiring, Employee Engagement, Benefits Administration, Performance Management, Recruiting, HRIS, Coaching, New Hire Orientations, Training, College Recruiting, Deferred Compensation, Human Resources, Onboarding, Talent Acquisition, Succession Planning, Applicant Tracking..., Employee Benefits, Time Management, Personnel Management, Employee Training, Temporary Placement, FMLA, Talent Management, Interviews, Labor Relations
Education
Great Plains Baptist College 1995 — 1999
BA, Education/Business Administration
Ehove Career Center 1989 — 1991
Office Administration, Business Administration
Time Warner Cable Business Class June 2015 - Present
Frontier Communications September 2014 - June 2015
US Air Force Reserve June 2013 - June 2015
Au'some Candy February 2013 - August 2014
US Air Force Reserve December 2002 - June 2013
Lockheed Martin May 2011 - May 2012
United States Air Force January 2009 - May 2011
Sumter Home Insulators, Inc April 2007 - October 2008
Time Warner Cable April 2004 - April 2007
Merritt Veterinary Supplies 1996 - 1999
Skills
Military, Sales, Sales Process, Sales Presentations, Customer Retention, Troubleshooting, Electronics, Test Equipment, Quality Assurance, Aerospace, Air Force, Security Clearance, DoD, Avionics, Maintenance & Repair, Systems Engineering, Preventive Maintenance, Radar, Military Experience, Military Operations, Salesforce.com
Education
Embry Riddle Aeronautical University-Worldwide 2009 — 2014
Bachelor's of Science, Technical Management, 3.14
Community College of the Air Force 2003 — 2008
Associate's of Applied Science, Avionic Systems Technology
Sumter High School 1997 — 1998
High School Diploma, Everything
Laurence Manning Academy 1994 — 1997
Josephson Institute April 2015 - Present
CHARACTER COUNTS! August 2012 - Present
Insight Communications/Time Warner Cable June 2011 - April 2012
Bluewave Communications August 2010 - June 2011
Time Warner Cable February 2004 - July 2010
Comcast Cable July 1998 - June 2003
Comcast October 2001 - May 2003
AT&T Broadband/Comcast July 1999 - May 2003
AT&T Broadband January 2001 - October 2001
AT&T Broadband July 1999 - January 2001
Skills
Leadership, Strategy, Nonprofits, Strategic Partnerships, Public Speaking, Sales, Change Management, Marketing, Team Building, Sales Management, Strategic Planning, Management, Program Management, Recruiting, Account Management, Training, Cross-functional Team..., B2B, Customer Retention, Public Relations, Coaching, Direct Sales, Marketing Strategy, Advertising, Selling, Retail, Sales Process, Staff Development, Project Management, New Hire Training, Contract Recruitment, Marketing Communications, Project Planning, Team Leadership, Budgets, Direct Marketing, Leadership Development, Corporate Social...
Education
Edinboro University of Pennsylvania 1975 — 1979
B.A., Communications
New Brighton Area High 1972 — 1975
Diploma, College Prep
Polo Custom Products, a Division of M-C Industries, Inc. August 2006 - Present
Time Warner Cable 1998 - 2004
US Beef Corp 1995 - 1998
Walmart 1988 - 1995
Skills
Global Sourcing, Harmonized Tariff..., Vendor Relationships, International Project..., Project Coordination, Sourcing, Product Development, Negotiation, Marketing Communications, Inventory Management, Purchasing, Procurement, Supply Chain..., Supply Chain, Contract Negotiation, Supply Chain Management, Strategic Sourcing, Process Improvement
Education
Emporia State University
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
SunStreet Energy Group/ Lennar January 2015 - Present
Time Warner Cable Business Class May 2009 - November 2014
Time Warner Cable October 2007 - May 2009
Time Warner Cable February 2003 - October 2007
Time Warner Cable February 2002 - October 2007
Green Bear Technologies September 2002 - January 2003
AT&T June 2002 - July 2002
Global Crossing Communications November 2000 - March 2002
Skills
Telecommunications, VoIP, Call Centers, Salesforce.com, Wireless, Account Management, Direct Sales, Managed Services, Customer Service, IP, Telephony, Customer Satisfaction, MPLS, Sales, Customer Retention
Education
DeVry University-California 1996 — 2000
Bachelor's degree, Telecommunications Technology/Technician
El Camino College 1996 — 1996
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Second National Bank April 2015 - Present
Second National Bank May 2005 - Present
Gateway Youth Programs, Council on Rural Services July 2004 - May 2005
Time Warner Cable May 1986 - May 2004
Skills
Credit Risk, Banking, Credit Analysis, Commercial Banking, Loans, Credit, Financial Analysis, Agricultural Lending, Commercial Lending, Long-term Customer..., Leadership
Education
Edison Community College
Associate's Degree, Business Administration and Management, General
RMA University
Lendig Decision Process
RMA University
Commercial Real Estate Lending
Time Warner Cable July 2012 - Present
Alphanumeric Systems March 2012 - January 2013
Novozymes September 2011 - March 2012
Alphanumeric Systems May 2011 - September 2011
Louisburg College May 2010 - August 2010
Education
Elizabeth City State University 2006 — 2011
BS, Engineering Technology
Time Warner Cable August 2012 - December 2012
State Farm Bank March 2006 - May 2012
Walmart November 2000 - April 2002
Skills
Banking, Loans, Consumer Lending, Retail Banking, Bank Secrecy Act, Call Center, Commercial Banking, AML, Core Banking, Deposits, Financial Services, Customer Retention, Relationship Management, Customer Experience, Finance, Call Centers, Loan Origination, Internet Banking, Insurance, Cross Selling, Payments, Branch Management, Operational Risk..., Customer Satisfaction, Networking, Project Management, Troubleshooting, Customer Service
Education
The University of Texas at El Paso 2003 — 2004
El Paso Community College
Bachelor's degree, Mechanical Engineering
Securus GPS July 2011 - February 2013
Time Warner Cable January 2010 - February 2011
Time Warner Cable January 2009 - November 2009
GASTON COUNTY SHERRIF'S February 2008 - November 2008
Family Readiness Group National Guard January 1998 - February 2008
Skills
Strong organizational..., Enthusiastic developer..., Creative problem solver, Energetic work attitude, Fast learner with a..., Problem Solving, Technical i, Technical Support, Positive Work..., Commitment to Customer..., Customer Support, Creative Solutions, Teamwork, Call Center, Hiring, Customer Satisfaction, Troubleshooting, Customer Engagement, Management, Product Development, Team Leadership, Customer Experience, Customer Retention, Customer Service, Outlook, Time Management, CRM, Training, Telecommunications, Access, Process Improvement, Sales Operations, Call Centers, Leadership, Sales, Microsoft Office, Team Management, Public Speaking
Education
EVEREST COLLEGE 2006 — 2008
ASSOCIATE, APPLIED SCIENCE; CRIMIMAL JUSTICE
ECPI College of Technology 1992 — 1994
CERTIFICATE, COMPUTER SPECIALIST
TRITON HIGH SCHOOL 1985 — 1987
DIPLOMA, Regular/General High School/Secondary Diploma Program
Pronto Insurance March 2013 - Present
Time Warner Cable January 2012 - September 2012
Hinduja Global Solutions December 2010 - January 2012
Skills
Insurance, Property & Casualty..., General Insurance, Casualty, Liability, Health Insurance, Underwriting, Claim, Legal Liability, Professional Liability, Workers Compensation, Claims Management, Sales, Sales Management, Employee Benefits, Customer Service, New Business Development, Marketing, Team Building, Management
Education
El Paso Community College
Time Warner Cable News - Texas March 2014 - Present
Time Warner Cable News - Texas December 2010 - March 2014
Time Warner Cable January 2008 - December 2010
Skills
Cisco IOS, Cisco CatOS, Cisco ASA, VMware vSphere, Symantec Endpoint..., Symantec Backup Exec, Altiris Deployment..., Websense, Microsoft Servers, Cisco Networking, Omneon, vSphere, Backup Exec, Cisco Technologies, Routers, Windows Server, Servers, Switches, Integration
Education
Elon University 2003 — 2007
Bachelor of Science (BS), Major: Physics Minor: Psychology
Time Warner Cable May 1997 - Present
Time Warner Cable May 2007 - April 2008
Time Warner Cable November 1999 - May 2007
Skills
Billing, Customer Service, Process Improvement, Customer Relations, Microsoft Office, Employee Relations, Supervisory Skills, Hiring, Outlook, Coaching, Excel, Documentation, Account Management, Word, Telecommunications, Windows, Team Building, Operations Management, Problem Solving, PeopleSoft, Order Entry, Change Management, Mentoring, Team Leadership, Administration, Call Center, Sales Support, Process Engineering, PowerPoint, Troubleshooting, Inventory Management, Invoicing, Call Centers, Training, Software Documentation, Performance Management, Customer Experience, Project Management, Leadership, Budgets, Broadband
Education
Edinboro University of Pennsylvania
Special Education minor in Spanish
Erie Community College
Business Administration, Management and Operations
Premium Retail Services August 2013 - Present
Time Warner Cable January 2011 - August 2013
BDS Marketing March 2010 - August 2013
Stryker Endoscopy May 2008 - July 2009
Nebraska Furniture Mart May 2006 - May 2008
Skills
Sales, Troubleshooting, Direct Sales, Surgery, Account Management, Customer Satisfaction, Customer Service, Customer Retention, Marketing, Sales Process, Training, Inventory Management, Retail, Microsoft Office, Management, Leadership, Selling, Sales Presentations, Cold Calling
Education
Emporia State University 2001 — 2004
Bachelor of Science in Business, Business Administration
Johnson County Community College 1998 — 2001
Associate of Arts, Liberal Arts
Shawnee Mission Northwest
Vail Resorts September 2015 - Present
Suncor Energy May 2012 - August 2015
MAK-J Energy Operating Company, LLC February 2011 - May 2012
Energy Transfer May 2008 - January 2011
Mueller Reports October 2007 - April 2008
KeyBank January 2006 - October 2007
Time Warner Cable May 2005 - December 2005
Sales Strategies Group, Inc. October 2004 - May 2005
Skills
SAP, Accounting, QuickBooks, Microsoft Excel, Financial Analysis, Access, Analysis, Business Analysis, Operational Analysis, Procurement, Contract Administration, Compliance, Project Management, Operational Efficiency, Process Improvement, Operational Excellence, Software Documentation, Sales, Data Analysis, Financial Accounting, Financial Reporting, Business Process..., Cost Accounting, PowerPoint, Contract Management, Strategic Planning, Leadership, Management, Microsoft Word, Finance, Human Resources, Team Building, Auditing, Natural Gas, Budgets, Customer Service, Sarbanes-Oxley Act, Forecasting, Energy, Energy Industry, Internal Controls, Internal Audit, Cash Flow
Education
Metropolitan State University of Denver 2010 — 2012
B.S. Accounting, Accounting
Erie Community College
A.A. Humanities and Social Science
United States Coast Guard Auxiliary 2014 - Present
Time Warner Cable April 2007 - December 2012
Verizon Wireless August 2002 - July 2005
Adelphia Wireless (Devon Mobile) April 2000 - August 2002
Sprint PCS October 1995 - April 2000
NOKIA 1991 - 1995
Boston Communications Group (Beeper One) January 1988 - June 1991
Uniden January 1987 - January 1988
Cellular One Buffalo Telephone Company September 1984 - January 1987
Skills
Sales Management, Telecommunications, Wireless, Fiber, Product Management, Direct Sales, VoIP, Solution Selling, Channel, Salesforce.com, New Business Development, Strategic Partnerships, Account Management, Customer Retention, B2B, Customer Satisfaction, Broadband, Sales, Cold Calling, Management, Optical Fiber, Customer Service, Contract Negotiation, Retail, Coaching, Business Development, Marketing, Networking, Call Centers, Training, Product Development, P&L Management, Marketing Strategy, Sales Operations, Managed Services, Recruiting, Sales Process, Start-ups, Product Launch, Budgets, Product Marketing, Inventory Management, Project Management, Cross-functional Team..., Mobile Devices, Vendor Management, Customer Experience, Performance Management, Strategy, Project Planning
Education
State University of New York College at Fredonia 1980 — 1982
Bachelor's of Science
Erie Community College 1977 — 1980
Associates
Central Maine Power April 2011 - Present
Central Maine Power Company March 2008 - April 2011
Time Warner Cable September 2005 - March 2008
Skills
Public Speaking, Management, Customer Service, Analysis, Advertising, Marketing, Access, Web Video, Microsoft Office, Strategic Planning, Event Planning, Project Planning, Vendor Management, PowerPoint, Project Management, HTML, Microsoft Excel, Sales, Leadership
Education
Emerson College 2003 — 2004
MA, Global Marketing Communications and Advertising
Saint Lawrence University 1999 — 2003
2003, Mathematics and Computer Science
Time Warner Cable May 2012 - Present
Beachbody March 2012 - June 2014
RCN Metro Optical Networks March 2003 - May 2012
Sidera Networks March 2003 - May 2012
Sidera Networks 2003 - May 2012
RCN Metro Optical Networks March 2003 - January 2010
Focal Communications March 2001 - October 2002
Skills
Co-location, Salesforce.com, MPLS, Customer Service, Telecommunications, Account Management, VoIP, Project Management, Managed Services, Troubleshooting, Wireless, Networking, Direct Sales, Sales, Selling, Strategic Planning, Vendor Management, Ethernet, Data Center, New Business Development, Microsoft Office, Fiber Optics, IP
Education
Elon University 1996 — 2000
BS, Business Administration
Middletown High School South
Time Warner Cable August 2006 - Present
Comcast Cable March 2001 - July 2006
AT&T Broadband 2001 - 2004
AT&T Broadband 2000 - 2004
Comcast Cable February 2000 - February 2001
Comcast Cable December 1997 - January 2000
Skills
Call Center, Vendor Management, Cross-functional Team..., Telecommunications, Broadband
Education
El Camino College
AA, History
Loyola Marymount University
BA, Summa Cum Laude, History, Art History
Time Warner Cable Media Sales February 2004 - Present
time warner cable 2003 - Present
Comcast Spotlight July 1989 - April 2004
Education
University of Phoenix 2001 — 2003
Master of Arts, Organizational Management
Elon University 1985 — 1989
B of A, Communications
SuccessFactors, an SAP Company October 2013 - Present
Alliance Hospitality Management LLC March 2010 - October 2013
Jefferson County Board of Education April 1990 - June 2013
FHI 2008 - January 2010
LexisNexis January 2006 - July 2008
Time Warner Cable April 1999 - December 2005
Siemens Power Transmission & Distribution 1997 - 1999
Skills
Employment Law, Compensation, Workforce Planning, Benefits, Mergers, Deferred Compensation, Employee Benefits, Policy, Recruiting, Mergers & Acquisitions, Human Resources, Employee Relations, Training, Talent Management, HR Policies, HRIS, Leadership, Personnel Management, Interviews, Management, Performance Management, Organizational..., Strategy
Education
University of Denver - Sturm College of Law 1979 — 1981
J.D., Employment Law
Georgia State University 1976 — 1978
M.A. & Ed.S., School Psychology/Counseling
Emory University 1968 — 1971
BA, Psychology & French
Lanier High School
Time Warner Cable March 2015 - Present
United States Postal Service June 2013 - August 2014
Dollar/Thrifty Rent A Car January 2012 - January 2013
Hertz Rent A Car May 2010 - January 2011
1ST California Investments and Loans May 2009 - November 2009
Equity Residential 2009 - 2009
Wells Fargo Home Mortgage June 2003 - August 2008
enterprise rent a car 2007 - 2008
Santa monica boys/girls club 2002 - 2008
Santa Monica Boys/Girls Club 2002 - 2008
Skills
Banking, Customer Service, Loans, Real Estate, Refinance, Commercial Banking, Mortgage Lending, Customer Satisfaction, Credit, Team Building, Training, Sales, Risk Management, Sales Management, Networking, Strategic Planning, Financial Analysis, Finance, Cross Selling, Marketing, Leases, Management, Team Leadership, Budgets, Marketing Strategy, Social Media, Leadership, Financial Services, Retail Banking, Consumer Lending, Business Development, Coaching, Commercial Lending, Credit Analysis
Education
El Camino College 1992 — 1994
Daniel Murphy High School 1984 — 1988
St Bernard High school 1984 — 1988
Time Warner Cable October 2006 - Present
Education
El Camino College 1982 — 1993
CVS Caremark Corporation January 2013 - Present
Time Warner Cable May 2012 - August 2012
Convergys January 2007 - February 2012
Convergys June 2001 - December 2006
Convergys October 1998 - May 2001
Convergys January 1997 - September 1998
John Hancock August 1986 - January 1997
Skills
PMP, SDLC, ITIL, Software Project..., MS Project, Requirements Gathering, Telecommunications, SharePoint, Project Management, Team Leadership
Education
Elgin Community College
Time Warner Cable April 2012 - Present
Aon Hewitt February 2008 - April 2012
Towers Perrin December 2002 - January 2008
BlueCross BlueShield of Tennessee March 2000 - December 2002
Skills
Employee Benefits, Benefits Administration, Health, Plan Design, HR Consulting, Vendor Management, Business Planning, Human Resources
Education
Emory University
MPH, Health Management
Penn State University
BS, Health Policy and Management, Biobehavioral Health
Freelance Steadicam, Jib, Camera September 2012 - Present
Time Warner Cable September 2012 - May 2014
ESPN July 2009 - September 2012
Boston Bureau Productions September 2008 - July 2009
BlueWave Marketing & Promotions May 2008 - September 2008
SoccerPlus Camps 2005 - 2007
SoccerPlus Camps June 2000 - August 2005
Skills
Final Cut Pro, Camera, Video Production, Avid Media Composer, Television, Final Cut Studio, Post Production, Video Editing, Producing, Media Production, Production Managment, Camera Operating, Video, Videography, Camera Operation, Documentaries, Editing, Photography, Broadcast Television, HD Video, Broadcast, Film, Sports
Education
Emerson College 2005 — 2008
BA Media Arts, TV/Video, Film
Konecranes November 2011 - Present
Buckeye Business Solutions LLC April 2010 - November 2011
Miami Valley Steel October 2003 - June 2010
Time Warner Cable 2002 - 2003
Education
Franklin University 2003 — 2008
Bachelor of Science, Information technology
Edison Community College 1998 — 2000
Associates of Applied Science
SixFoot January 2015 - Present
Time Warner Cable July 2014 - January 2015
Ubisoft May 2011 - November 2013
Ubisoft August 2010 - May 2011
Ubisoft November 2009 - August 2010
Funcom May 2008 - October 2008
GameStop October 2006 - June 2008
Skills
Xbox 360, Video Games, PS3, Wii, Bug Tracking, Game Development, Game Design, Online Gaming, Computer Games, Level Design, Unreal Engine 3, JIRA, Customer Service, Customer Service..., PSP, Nintendo DS, Maya, 3D Studio Max, iPhone, Unity3D, Photoshop, Zbrush, Scripting, RightNow, OTRS, Drupal, Adobe Creative Suite, Unreal Editor, 70 Words per minute..., Xbox, Gameplay, Console, MMORPG, MMO, Casual Games, Social Games
Education
Elizabeth City State University 2004 — 2005
Bachelor of Fine Arts (BFA), Graphic Design
Athens Drive High School 2000 — 2004
High School Diploma
Modern Herbs 2011 - Present
Time Warner Cable December 2005 - November 2009
Center for Creative Leadership 1997 - 2004
Cornell University 1990 - 1995
Skills
Leadership Development, Organizational..., Executive Coaching, Coaching, 360 Feedback, Instructional Design, Employee Engagement, Staff Development, Performance Management, Management Development, Career Development, Team Building, Organizational..., Personal Development, Workshop Facilitation, Culture Change
Education
Elmira College 1993 — 1997
Masters, Education
University of North Carolina at Greensboro
Bachelor's degree, Sports and Exercise
Time Warner Cable August 2005 - Present
Gateway Computers 1998 - 2004
Service Merchandise January 1994 - May 1998
Education
Elon University 1987 — 1991
BS, Business Administration
Time Warner Cable September 2000 - Present
Abbott Laboratories 1986 - 1994
Education
Edgecombe Community College 1982 — 1983
Diploma, Electronic Servicing
Brookside High School 1977 — 1981
Time Warner Cable March 2015 - Present
BDS Marketing, Inc. November 2014 - March 2015
Dedicated Computing August 2013 - October 2014
Gandrud Auto Group May 2013 - August 2013
Wisconsin Independent Network September 2012 - May 2013
TDS Telecommunications Corp. January 2012 - September 2012
TDS Metrocom March 2011 - January 2012
IPMobileNet November 2006 - March 2009
AT&T January 2004 - November 2006
AT&T January 2002 - December 2003
Skills
Telecommunications, SIP Trunking, Call Center, MPLS, Frame Relay, Networking, T1, Sales, PRI, Solution Selling, Ethernet, Product Management, Business Development, Team Building, Wireless, Account Management, Optical Fiber, Direct Sales
Education
Edgewood College 1996 — 1999
MBA, Business
University of Wisconsin-Madison 1989 — 1992
B.S., Wildlife Ecology-Natural Science
Oshkosh West High School
Harbor Inn Seafood November 2011 - Present
Time Warner Cable July 2009 - November 2011
KPMG May 2008 - December 2009
KPMG August 2006 - April 2008
Skills
CPA, Accounting, Financial Reporting, Financial Analysis, US GAAP, Auditing, Internal Controls, Financial Accounting, Sarbanes-Oxley Act, GAAP, External Audit, Revenue Recognition, Internal Audit, Sarbanes-Oxley, Microsoft Excel, Budgets, Microsoft Office, Analysis
Education
Emory University - Goizueta Business School 2002 — 2006
Bachelor of Business Administration (BBA), Accounting
Freelance Television and Commercial Film Production November 2008 - Present
The City of Torrance January 2008 - Present
Time Warner Cable 2006 - 2007
Skills
Writing, Public Relations, Social Media, Public Speaking, Guitarist, Song Writer, Editor, Avid Editor, Final Cut Pro Editor, Newscast Segment...
Education
University of California, Los Angeles
Business Administration and Management, General
CSU Long Beach
Bachelor of Arts (B.A.), Cinematography and Film/Video Production
El Camino College
Time Warner Cable October 2013 - Present
Time Warner Cable January 2008 - October 2013
Time Warner Cable October 2006 - January 2008
Best Buy January 2005 - 2007
Time Warner Cable June 2006 - October 2006
Time Warner Cable October 2004 - June 2006
Time Warner Cable February 2004 - October 2004
Time Warner Cable June 2003 - February 2004
Time Warner Cable August 2002 - June 2003
WORDEN BROTHERS, INC January 2000 - June 2002
Skills
CompTIA Network+, Troubleshooting, Microsoft Excel, Customer Service, Call Center, Training, Management, Human Resources, Leadership, Technical Support, Networking, Account Management, Software Installation, Call Centers, Customer Satisfaction, Customer Retention, Sales, Interviews, Testing, Telecommunications, Project Management, Computer Network..., VoIP, Cross-functional Team..., Computer Hardware, Broadband, Customer Experience, Time Management, IP, Wireless, Vendor Management, Quality Assurance, Strategy, Ethernet, Telephony, Cabling, Avaya, Routers, LAN-WAN, T1
Education
Elizabeth City State University 1994 — 1998
Bachelor of Science, Industrial Technology Minor in Electronics
Soulastic Institute / Samaya Inc October 2007 - Present
Telic Systems, Inc October 2000 - Present
Dean Health Plan, Inc. November 2013 - February 2014
CNA Insurance September 2011 - December 2011
Asurion January 2007 - November 2008
Petco February 2008 - August 2008
Time Warner Cable May 2004 - September 2006
American Express 2004 - 2004
Harcourt 2002 - 2003
RCI Consulting S/A 1999 - 2001
Skills
SDLC, ERP, PeopleSoft, Project Management, Business Intelligence, Data Warehousing, Program Management, Leadership, Process Improvement, Testing, SharePoint, Business Process, Business Process..., Enterprise Software, Integration, PMO, Business Analysis, Analysis, Requirements Analysis, Vendor Management, Training, Business Process...
Education
The Chopra Center 2006 — 2007
Elmhurst College 1988 — 1991
Bachelors, Finance
Toshiba Business Solutions July 2013 - April 2014
Learn To Drive October 2009 - December 2012
Comcast October 2007 - October 2009
Cox Communications January 2007 - December 2008
Spectrum Telecom January 2006 - December 2006
Time Warner Cable January 2003 - January 2006
Highspeed Communications May 2002 - December 2004
Skills
Training, Sales Management, Sales, Team Building, Coaching, Customer Service, Customer Retention, New Business Development, Strategic Planning, Strategic Partnerships, Marketing Strategy, Cold Calling, Operations Management, Telecommunications, Direct Sales, Team Leadership, Account Management, Start-ups, Budgets, Contract Negotiation
Education
University of Phoenix 1993 — 1995
MBA, Organizational Management
Elmhurst College 1975 — 1977
Bachelor, Business and Economics
Time Warner Cable July 2005 - Present
Cricket Communications May 2002 - November 2004
Skills
Customer Satisfaction, Customer Retention, Leadership, Customer Experience, Sales Management, Sales, Retail, Sales Process, Social Networking, Call Centers, Customer Service, Management, Direct Sales, Cold Calling, Team Building, Coaching, Marketing, Salesforce.com, Account Management, Selling, Training, Team Leadership, Sales Presentations, Time Management, Networking, B2B, Sales Operations, Forecasting, Product Marketing, Social Media Marketing, Inventory Management, CRM, Advertising, Telecommunications, Marketing Communications, Merchandising
Education
Elizabeth City State University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Marketing
West Charlotte 1994 — 1997
Inspired IT March 2012 - Present
Emedco November 2011 - March 2012
UBMD June 2011 - July 2011
Peak Systems March 2010 - May 2011
Synergy Global Solutions February 2010 - March 2011
Cardiology Group of Western New York November 2008 - June 2009
Manhattan Bagel August 2008 - November 2008
Time Warner Cable October 2007 - April 2008
20/20 Companies April 2006 - June 2007
Skills
Active Directory, Servers, DNS, Troubleshooting, IP, VPN, XP, Cisco Technologies, Network Security, VMware, Network Administration, Help Desk Support, Computer Hardware, Cloud Computing, Sales, Databases, Disaster Recovery, Hardware, Firewalls, Technical Support, Networking, Laptops, Windows, Operating Systems, Customer Service, Windows Server, TCP/IP, System Administration, SharePoint, Windows 7
Education
Erie Community College 2005 — 2010
Associates, Information Technology, Information System Security
Time Warner cable July 1997 - Present
Heath Consultants April 1992 - September 1997
Education
Edinboro University of Pennsylvania 1986 — 1990
BSBA, Business Administration
Time Warner Cable April 2009 - Present
Time Warner Cable October 2009 - January 2013
Time Warner Cable April 2009 - September 2012
Time Warner Cable April 2008 - April 2009
Time Warner Cable October 2007 - April 2008
Cox Communications May 2006 - October 2007
Cox Communications April 2005 - May 2006
Wireless USA November 2003 - December 2004
Skills
Troubleshooting, Telecommunications, Training, DOCSIS, Customer Service, HFC, Cabling, Networking, Customer Experience, Call Centers, Process Improvement, Broadband, Customer Satisfaction, Team Leadership, IP, Vendor Management, Telephony, Windows, PeopleSoft, People Management, People Development, BMC Remedy, Oracle, Microsoft Office, Project Management, VoIP, JavaScript, Visio, Aspect
Education
University of North Carolina at Pembroke 2015 — 2016
Bachelor's degree, Applied Information Technology
ECPI University 2001 — 2003
Associate's degree, Computer Electronics Technology
Travel San Diego June 2001 - Present
Time Warner Cable January 1997 - June 2001
Alliance Hospital of Santa Teresa, NM January 1995 - January 1997
Skills
International Relations, Research, International..., Policy Analysis, Microsoft Office, Public Speaking, Nonprofits, Social Media, English, Politics, Strategic Planning, Project Management, Program Management, Editing, Public Policy, Capacity Building, Microsoft Excel, Public Relations, Spanish, PowerPoint
Education
University of Phoenix 1996 — 1998
Bachelor of Science, Accounting
El Paso Community College 1993 — 1995
Cathedral Energy Services September 2011 - Present
National Oilwell Varco December 2010 - August 2011
Cuba-Rushford Central School October 2007 - November 2010
MTPCS, LLC DBA Cellular One December 2006 - May 2007
Time Warner Cable July 2003 - December 2006
Skills
Educational Technology, Technology Integration, Instructional Technology, K-12, Computer Hardware..., Troubleshooting Hardware, Troubleshooting, Electronics, Oilfield Services, Oil&Gas, MWD, Home Networking, Wireless Networking, Windows Server 2008, Windows Server 2003, Technology Development, Budget Management, Mobile Technology, Mobile Devices, Remote Support, Sales Support, Computer Hardware, Computer Repair, Computer Maintenance, Gamma, Radio Advertising, Radio Production
Education
Erie 1 BOCES 2001 — 2003
Certificate, Computer Systems Technology
Wellsville High School
Cornerstone OnDemand September 2013 - Present
Time Warner Cable October 2008 - February 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Visual Basic, Customer Service, Executive Administrative, Office Management, Office Administration, Qualitative Research, Marketing Research, Help Desk Support, Schedules, Presentations, Training, Sales Operations, Event Planning, Corporate Events
Education
El Camino College 2012 — 2014
Business Administration and Management, General
Austin & Associates 1989 - Present
State of Georgia 1989 - 1991
Time Warner Cable 1982 - 1985
Education
Emory University School of Law 1986 — 1989
Juris Doctorate, Law
Syracuse University
Bachelor of Science, School of Human Development
Time Warner Cable July 2012 - Present
GEICO March 2010 - April 2012
Tidewater Mortgage Services, Inc March 2010 - August 2011
hsbc March 2004 - March 2009
HSBC 2004 - 2009
HSBC 2004 - 2009
Skills
Real Estate, Insurance, CRM, Finance, Strategy, Call Centers, Certified Mortgage..., Selling, Marketing, Customer Retention, Customer Service, Cold Calling, Management, Strategic Planning, Project Management, Telecommunications, Team Building, Microsoft Office, Business Strategy, Account Management, Analysis, Leadership
Education
Old Dominion University 2002 — 2006
Bsc, Economics/finance
achimota school 1994 — 1996
High School Diploma/ SSCE
ECPI University
Associate of Science (A.S.), Information Technology
Time Warner Cable December 2010 - Present
Time Warner Cable Media April 2007 - April 2009
Rensselaer County Regional Chamber of Commerce September 2005 - April 2007
Skills
Outlook, Administrative..., Telecommunications, Customer Service, PeopleSoft, Call Centers, Invoicing, Microsoft Office, Office Management, Microsoft Excel, Data Entry, Event Planning
Education
Elmira College 1999 — 2003
Bachelor's degree, Business Administration and Management, General
Time Warner Cable November 1995 - Present
Education
Elizabeth City State University 1975 — 1978
Music
SP Plus Corporation/City of Charlotte January 2013 - Present
Time Warner Cable November 2004 - December 2012
JPMorgan Chase May 2002 - October 2004
RCN March 2000 - April 2002
SAMW (South Asia Media Wise) November 1998 - February 2000
Skills
WAN, Switches, VPN, Routers, Frame Relay, TCP/IP, T1, Routing, OSPF, Telecommunications, EIGRP, CCNA, Cisco, Network Operations, Cisco Switches, Project Management, Operations Management, Vendor and Customer..., IT System Implementation, Budget Management, Reporting and Analysis, Training and Development, Compliance
Education
University of Phoenix 2010 — 2013
Bachelors of Science, Information Technology Networking and Telecommunications
Edinboro University of Pennsylvania
Business Administration
Business Delivery Systems June 2013 - Present
Pete Hawk Music June 2007 - Present
Time Warner Cable December 2012 - May 2013
Central Air Southwest December 2011 - February 2012
United States Air Force April 2006 - May 2008
USAF June 2002 - April 2006
USAF January 1995 - February 2000
USAF June 1989 - January 1995
Skills
Aviation, Commercial Aviation, Security Clearance, DoD, Military, Airlines, Air Force, Program Management, Operations Management, Aircraft, Flights, Flight Safety, Aircraft Maintenance, Aerospace, Command, Management
Education
Embry-Riddle Aeronautical University 2010 — 2012
Bachelor of Science, Aviation Operations Managment / Aviation Safety
The Recording Workshop 1986 — 1986
RECW Certification, Recording Engineering / Producing
Wittenberg University 1984 — 1986
Political Science, English, Economics, Social Sciences
Project Resources Group, Inc. July 2014 - Present
Time Warner Cable July 2014 - Present
Frontier Communications March 2010 - November 2013
MCI TELECOMMUNICATINS/VERIZON BUSINESS 1998 - 2010
VERIZON BUSINESS January 2002 - August 2004
Skills
VoIP, Telecommunications, Call Centers, Customer Satisfaction, Telephony, Account Management, Ethernet, Wireless, DSL, Salesforce.com, T1, Managed Services, MPLS, Broadband, IP, Unified Communications, LAN-WAN, Metro Ethernet, SIP Trunking, WAN, Co-location, Optical Fiber, DWDM, Avaya, Fiber Optics, SIP, Frame Relay, Cabling, TDM, DS3, Network Engineering, PRI, Hosted Services, Network Design, Sales Engineering, Customer Retention, Direct Sales, Vendor Management, Management, Solution Selling, Sales, Data Center, Project Management, Avaya Technologies, Troubleshooting, Customer Service, Process Improvement, Sales Operations, Team Leadership, Networking
Education
The George Washington University 2008 — 2009
Associate's degree, Project Management
El Centro College
Business Administration, Management and Operations
Time Warner Cable July 2012 - Present
Time Warner Cable January 2008 - July 2012
Sprint November 2007 - April 2008
Skills
Telecommunications, Wireless, VoIP, Broadband, IP, Network Architecture, Network Engineering, Fiber Optics, Fiber Optic Networks, Networking, Computer Network..., Network Design, Telephony, Wireless Networking, Ethernet, LAN-WAN, Switches, Routers, WAN, Provisioning, Troubleshooting, TCP/IP, Active Directory, Software Installation, Cisco Technologies, Hardware, Technical Support, Network Administration
Education
ITT Technical Institute2009-2011Kansas 2009 — 2011
Associate Degree of Science Degree, Information Technology - Computer Network Systems
Flint Hills Technical College2005 2005 — 2007
Associates Degree, Computer Programming and Design - Computer Programming
Emporia State University 2004 — 2007
Bachelors, Computer Information Systems - Computer Network Systems
Time Warner Cable January 2012 - Present
Time Warner Cable December 2007 - January 2012
Time Warner Cable August 2006 - December 2007
Time Warner Cable May 2004 - August 2006
Time Warner Cable September 2002 - May 2004
Skills
Subject Matter expert..., Spreadsheets, Telecommunications, Computer Hardware, Phone Skills, IP Phones, MS Office Suite, Customer Service, Typing, Mentoring, Software Installation, Cable Modems, Cable Management
Education
Empire College School of Business 2001 — 2002
Lake Tahoe Community College 1994 — 1996
Midas Auto Service Center March 2011 - Present
Time Warner Cable July 2007 - March 2011
AT&T January 2000 - January 2007
Education
Edison State Community College
CompuCom June 2010 - Present
AT&T November 2009 - May 2010
Time Warner Cable June 2006 - June 2009
ITT Industries February 2004 - December 2004
US Army September 1998 - December 2003
Skills
Network Administration, Network Engineering, Cisco Technologies, Technical Support, CCNP Certified, Security Clearance, HSRP, MLPS VPN, OSPF, Cisco Security, LAN Switching, BGP, TACACS+, Spanning Tree, Cisco IOS, Routing Protocols, EIGRP, VTP, VRRP, GLBP, CCIE
Education
El Centro College 2010 — 2011
H. Grady Spruce
Time Warner Cable November 2007 - Present
Skills
Customer Experience, Customer Satisfaction, Call Centers, Telecommunications, Customer Retention
Education
UNIVRSITY OF DC 1974 — 1977
Elizabeth City State University 1973 — 1974
Time Warner Cable April 2014 - Present
ManpowerGroup March 2014 - April 2014
Tailored Management November 2013 - December 2013
Sedgwick July 2013 - August 2013
Teleperformance October 2012 - June 2013
World Harvest Church August 2009 - February 2013
Advance Auto Parts October 2011 - October 2012
World Overcomers Church May 2004 - September 2008
Target December 2006 - April 2007
Skills
Crisis Communications, Christianity, Drawing, Adobe Creative Suite, Graphic Design, Social Media, Photoshop, Social Networking, Customer Service, Advertising, InDesign, Microsoft Office, Event Planning, PowerPoint, Illustrator, Microsoft Word, Facebook, iMovie, Photography, Sales, Blogging
Education
Valor Christian College 2009 — 2011
Associate of Arts and Sciences (AAS), Pastorial Leadership
Elgin Community College 2007 — 2009
Studies and Associate of Applied Science, Graphic Design
Time Warner Cable July 2004 - Present
Western Fire Dept. November 1994 - Present
Skills
Firefighting, EMT, Piloting, Rescue Diver, Emergency Management
Education
Embry-Riddle Aeronautical University 1993 — 1996
Aeronautics/Aviation/Aerospace Science and Technology, General
Rome Catholic High School 1987 — 1993
Time Warner Cable April 2014 - Present
Education
Embry-Riddle Aeronautical University 1998 — 2000
Charter Communications October 2008 - Present
Time Warner Cable March 2006 - March 2008
MCI Corporation October 2003 - August 2004
Skills
Broadband, VoIP, Telephony, Telecommunications, Fiber Optics, Cabling, IP, Ethernet, DOCSIS, Optical Fiber, Computer Network..., Wireless, Troubleshooting, Switches, Routers, TCP/IP, DWDM, Network Design, Wireless Networking, Call Centers, HFC, Networking, Cisco Technologies, WAN, MPLS
Education
Elon University 1989 — 1993
Bachelor of Arts (B.A.), Economics
Clear Channel Media + Entertainment June 2013 - Present
Time Warner Cable April 2002 - January 2013
ESPN May 2000 - May 2002
Clear Channel Radio 1998 - 2000
Skills
Accomplished sale..., Negotiation, Management, Budgets, Sales, Leadership, Business Strategy, Sales Management, New Business Development, Strategy, Forecasting, Change Management, Coaching, Project Management, Account Management, B2B, Advertising, Online Advertising, Marketing Strategy
Education
Franklin University 1988 — 1992
BS, Communication and Media Studies
Edinboro University of Pennsylvania
Time Warner Cable August 2012 - Present
RadioShack November 2011 - July 2012
Macy's November 2009 - November 2010
Education
Erie Community College 2010 — 2011
Erie 1 BOCES 2007 — 2008
Completion, Licensed Practical/Vocational Nurse Training
Time Warner Cable 2010 - 2012
Directory Distributing Associates February 2006 - October 2009
Skills
Wireless, Call Centers, Customer Satisfaction, VoIP, Telecommunications
Education
El Camino College 2007 — 2010
Business Administration and Management, General
Jordan High School 2001 — 2005
High School Diploma
Time Warner Cable May 2013 - Present
AT&T 2008 - 2013
Lonseal, Inc. October 2004 - January 2008
Skills
Telecommunications, Technical Support, IT Service Delivery, Telephony, VoIP
Education
El Camino College 2001 — 2004
San Gorgonio High School 1993 — 1997
High School Diploma, Basic Course Study
City of Union Service TechnicianPacific Telemangement SvcDecember 2013 - May 2014
City of Englewood March 2001 - January 2014
Time Warner Cable December 2012 - December 2013
Kroger September 1999 - July 2008
Skills
Police, Microsoft Office, Public Speaking, Government, Customer Service, Leadership, Law Enforcement, Emergency Management, Public Safety, Criminal Justice, Firearms, Investigation, Training
Education
Miami Valley Career Technology Center 2001 — 2011
Firefighter Level 2 and EMT Intermediate
Edison Community College 2007 — 2007
OPOTA Basic Peace Officer Academy
Time Warner Cable August 2013 - Present
Time Warner Cable October 2008 - August 2013
West Corporation April 2008 - October 2008
Skills
VoIP, Broadband, Telecommunications, Customer Experience, Avaya Technologies, Troubleshooting, Telephony, Call Centers, Technical Support, Customer Service, Customer Satisfaction, Customer Retention, Wireless, IP, Team Leadership, Switches, Routers, Network Design
Education
Edgecombe Community College
Durham Public Schools October 2014 - Present
Durham Public Schools September 2012 - Present
Time Warner Cable September 2011 - September 2012
Apple December 2009 - September 2011
TigerDirect.com March 2007 - December 2009
Skills
Information Technology, Troubleshooting, Customer Service, Microsoft Office, Active Directory, Computer Hardware, Sales
Education
ECPI College of Technology 2007 — 2009
Associate of Arts and Sciences (AAS), Information Technology and Network Security Management
Reynolds and Reynolds December 2014 - Present
Lipo Technologies Inc June 2012 - December 2014
Time Warner Cable May 2009 - May 2010
U.S. Air Force January 2003 - August 2009
Skills
Process Improvement, Process Engineering, R&D, Chemistry, Product Development, Customer Service, Polymers, New Business Development
Education
Edison Community College 2010 — 2011
None
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Portland Computer Copy Inc May 2015 - Present
Time Warner Cable March 2013 - April 2015
Skills
Troubleshooting, Telecommunications, Networking, Web Development, LAMP administration, Windows Server, Bootstrap, AngularJS, JavaScript, PHP
Education
Embry-Riddle Aeronautical University 2007 — 2008
Aeronautics/Aviation/Aerospace Science and Technology