Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Diebold February 2014 - Present
Time Warner Cable November 2003 - Present
Dixon's tv and appliance October 1999 - November 2003
Skills
Telecommunications, Broadband, Telephony, VoIP, Cable Modems, Computer Network..., Troubleshooting, Customer Experience, Wireless, DOCSIS, Cable Television, Cabling, Routers, Technical Support, TDM, Wireless Networking, Routing, TCP/IP, Software Installation, Internet Services, Networking, Computer Hardware, Hardware, Cat5, Customer Satisfaction
Education
Henderson Community College 2013 — 2013
Time Warner Cable March 2012 - Present
VSR October 2008 - March 2012
Circuit City Stores, Inc April 2004 - January 2008
Circuit City Stores, Inc January 1999 - April 2004
Circuit City Stores, Inc January 1998 - January 1999
Skills
Leadership, Management, Vendor Management, Business Development, Training, Team Building, Business Process..., Enterprise Software, Integrated Marketing, Contract Negotiation, Retail, Talent Acquisition, Cross-functional Team..., Sales, Store Management, Income Statement, Sales Operations, Strategy, Merchandising, Forecasting, Integration, Business Strategy, P&L Management, Profit, Strategic Planning, Customer Service, Sales Management, Process Improvement, Product Marketing, Inventory Management, Strategic Partnerships, Competitive Analysis, Time Management, Product Management, Inventory Control, Public Speaking
Education
University of Virginia Darden School of Business 1988 — 1990
MBA, Business Management
University of Virginia 1980 — 1984
BA, Chemistry
Harvard Business School Executive Education
Cable Excutive Management Program
UEMSI October 2005 - Present
Noobsource 2010 - Present
Mithrax Networking, Inc July 2004 - October 2005
Time Warner Cable October 2002 - November 2003
Foley & Lardner LLP July 1998 - May 2002
Skills
IT Management, IT Operations, IT Strategy, ERP, Integration, Disaster Recovery, Data Center, Microsoft Exchange, IT Service Management, Active Directory, Servers, Windows Server, Hardware, VMware, Network Administration, New Business Development, EDI, Networking, Routers, Cisco Technologies, Switches, Security, Leadership, Microsoft Office, Social Media Marketing, Social Networking, Customer Service
Education
Hawaii Pacific University 1996 — 1998
Marine Biology and Biological Oceanography
Hoffman Estates High School 1992 — 1994
TEKsystems October 2013 - Present
QTS (Quality Technology Services) June 2012 - September 2013
Time Warner Cable June 2009 - December 2011
Wide Open West January 2007 - March 2009
United States Marine Corps August 2002 - July 2006
Skills
Information Technology, Team Leadership, Computer Hardware, Operating Systems, Structured Cabling, Network Administration, DNS, Networking, Data Center, Routing, Software Installation, System Administration
Education
Heald College-Rancho Cordova 2012 — 2015
In Progress, Information Technology
Military Occupational School 2002 — 2006
N/A, Computer Systems Networking and Telecommunications
Time Warner Cable January 2014 - Present
Southern California Edison 2012 - 2014
Southern California Edison 2009 - 2012
San Manuel Band of Mission Indians 2006 - 2008
Catalyst Consulting 2002 - 2006
New World Capital Markets 1997 - 2001
Field Controls 1994 - 1997
Skills
Portfolio Management, Business Development, Public/private..., Start-ups, Business Strategy, Strategic Planning, Renewable Energy, Mergers, Energy, Private Equity, Venture Capital, Solar Energy, Due Diligence, Mergers & Acquisitions, Cross-functional Team..., Risk Management, Contract Negotiation, Leadership, Analysis, Management, Strategy
Education
Stanford University
BA, Economics
Harvard University
MPA, Public Policy
University of Southern California - Marshall School of Business
MBA, International Business
Time Warner Cable 2004 - 2010
Aspire Business Solutions 1996 - 2000
Harris Chemical Group 1992 - 1996
Koch Industries 1984 - 1991
Education
Harding University
BBA
Time Warner Cable May 2007 - Present
UNIFIRST CORPORATION March 2006 - May 2007
SBC PHONE SERVICE October 2005 - March 2006
FOOT LOCKER February 2004 - November 2005
INDUSTRIAL TOWEL & UNIFORM May 1999 - November 2003
COMBINED INSURANCE COMPANY July 1994 - May 1999
Skills
Salesforce.com, Direct Sales, Solution Selling, Account Management, Telecommunications, Cold Calling, Sales Process, Sales Operations, Managed Services, Customer Retention, Selling, Product Marketing, VoIP, Strategic Partnerships, SaaS, Sales, Customer Service, Marketing, Social Media Marketing, Social Networking, Management, Advertising, Marketing Strategy, Event Planning, Leadership, Strategic Planning, Event Management, Team Building, Public Relations, Sales Management, Marketing Communications
Education
Hibbing Community College-A Technical and Community College 1984 — 1986
Business Administration and Management, General
Southern Farm Bureau April 2007 - Present
Time Warner Cable 2002 - 2005
Skills
Health Insurance, Insurance, Property & Casualty..., Commercial Insurance, Life Insurance, Fixed Annuities, Disability Insurance, Term Life Insurance, Employee Benefits, Underwriting, Training, General Insurance, Workers Compensation, Customer Service, People Skills, Liability
Education
Hinds Community College 1969 — 1971
Associate's Degree, Administrative Assistant and Secretarial Science, General
wingfield 1967 — 1969
Heriot-Watt University January 2014 - Present
Clear Channel Radio May 2006 - December 2013
Cooper Realty July 2008 - May 2009
Starbucks January 2008 - July 2008
Oregon Family Christmas Trees November 1999 - January 2006
Time Warner Cable May 2005 - August 2005
Reggie Smith Baseball Centers May 1998 - August 2004
Skills
Social Media, Market Research, Social Networking, Research, Social Media Marketing, Public Speaking, Event Management, Microsoft Office, Marketing Strategy, Public Relations, Marketing Communications, Event Planning, Teamwork, Online Advertising, Editing, Digital Marketing, Fundraising, Strategic Planning, Customer Service, Marketing Research, Strategy, Sales, Advertising, University Teaching
Education
Heriot-Watt University 2014 — 2017
Doctor of Philosophy (Ph.D.), Business Administration and Management, General
The London School of Economics and Political Science (LSE) 2014 — 2014
Ethnography
The University of Glasgow 2011 — 2012
MSc, International Business and Entrepreneurship, Graduate Candidate Merit 2:1/3.8 equivalent
The University of Glasgow 2010 — 2011
MSc, Media Management, Graduated Merit 2:1/3.8 equivalent
University of Tampa 2003 — 2007
BA, Mass Communications
El Camino Real 1999 — 2003
A+E Networks January 2013 - Present
NAMIC February 2012 - Present
A&E Television Networks October 2010 - December 2012
LIDS Sports Group November 2006 - April 2010
A&E Television Networks May 2007 - August 2007
MTV Networks May 2006 - August 2006
Time Warner Cable June 2005 - August 2005
Skills
Marketing, Marketing Communications, Marketing Strategy, Public Relations, Social Media Marketing, Digital Media, Social Media, Budgets, Management, Sales, Product Marketing, Integrated Marketing, Television, Advertising, Online Advertising, New Media, Strategic Partnerships, Social Networking, Media Planning, Event Planning, Microsoft Excel, Sales Operations, Digital Marketing, Event Management, Promotions, Business Strategy, Microsoft Word, Team Building, Entertainment, Brand Management, Affiliate Relations, Affiliate Marketing
Education
Hampton University 2005 — 2010
Bachelor of Science (BS), Marketing
Bishop Montgomery High School 2001 — 2005
Mcguire bearing company January 2014 - Present
Chewack wildfire June 2013 - January 2014
United States Air Force June 2012 - May 2013
Time Warner Cable August 2008 - May 2012
Education
Heritage College-Kansas City 2006 — 2007
Associate's degree, Occupational Therapy/Therapist
Nevada high school 2002 — 2006
Diploma, General studies
Time Warner Cable August 2013 - Present
Dish installer April 2013 - July 2013
Dunkin Donuts March 2012 - April 2013
Casinos Austria International 2007 - 2011
Tec. Comp. (Hardware Dept.) March 2005 - April 2007
Tec. Comp March 2005 - April 2007
Phelobater Computer System Co December 2001 - January 2004
Skills
Technical Support, Microsoft Office, Computer Hardware, Networking, Customer Service, Team Leadership, Computer Repair, Customer Satisfaction, Training, Software Installation, Troubleshooting, Computer Maintenance, Management, Printers, Electronics, Windows 7, Network Administration, Security, Wireless Networking, Hardware, Active Directory
Education
Helwan University 1998 — 2001
Bachelor Degree, Computers & Technology
Helwan University Cairo 1998 — 2001
Bachelor's degree, Computer Science
L-3 Communications December 2012 - Present
Exel/Kraft January 2011 - November 2012
Premier Warehousing Services November 2001 - December 2010
Time Warner Cable November 2000 - November 2001
Skills
Supervising/Management, All Warehousing..., Shipping/Receiving/Inven..., Microsoft Office, Inventory Management, Inventory Control, Distribution Center..., Operations Management, Logistics, Process Improvement, Project Management, Packaging, Forklift Operator, Customer Service, Management, Photoshop, Warehousing, Team Building, Project Planning, Logistics Management, Process Scheduler, Program Management, Purchasing
Education
Hinds Community College 1988 — 1990
did not graduate, Drafting and Design
CBS Interactive May 2013 - Present
CBS Interactive June 2012 - May 2013
Perspective: Branding April 2012 - June 2012
Avatar Reality, Inc. April 2010 - January 2011
Time Warner Cable March 2009 - January 2010
Skills
Social Media, Editing, Facebook, Blogging, Press Releases, Community Outreach, Photoshop, HTML, Microsoft Office, Advertising, PowerPoint, Customer Service, Public Relations, Microsoft Word, Microsoft Excel, Event Planning, SFDC, Social Networking, Online Advertising, Marketing, Management, Market Research, Social Media Marketing, New Media, Product Marketing, Online Marketing, Public Speaking, Digital Media, Digital Marketing, Salesforce.com, Email Marketing, Web Analytics, Digital Strategy, Marketing Communications, Integrated Marketing, Leadership, Mobile Marketing
Education
Hawaii Pacific University 2011 — 2011
MA, Communication, 3.8 GPA
Hawaii Pacific University 2007 — 2010
BA, Journalism, Marketing, 3.8 GPA, Graduated Cum Laude
Minot State University 2005 — 2007
BA, English
Time Warner Cable April 2012 - Present
Time Warner Cable March 2007 - April 2012
Insight Communications March 2006 - March 2007
Lucent Technologies August 1996 - May 2001
United States Air Force June 1995 - June 1997
Skills
Telecommunication..., Technical Services, Dispatching, Video Production, Sports, Soccer, Baseball, Football
Education
Walden University 2014 — 2015
Communications
Harford Community College 2004 — 2005
Associate of Arts and Sciences (AAS), Communication and Media Studies
PPC Broadband, Inc. - A Belden Brand May 2008 - Present
Time Warner Cable 1981 - 2006
U.S.ARMY May 1977 - May 1981
Skills
Wireless, Telecommunications, RF, LTE, Optical Fiber, Cellular Communications, Product Management
Education
Xavier University Cincinnati, Ohio
Train the Trainer, Certification
Southern Ohio College Cincinnati, Ohio 1994 — 1996
Business Administration and Management, General
Highline College 1980 — 1981
Telecommunications
Saint Mary's High School Colorado 1978 — 1979
High School Dilpolma
Reading High School Ohio 1965 — 1977
k-11
Time Warner Cable March 2013 - Present
Milinda Martin Consulting 2010 - Present
Time Warner Cable May 2011 - March 2013
Macy's 2009 - May 2011
Macy's West 2006 - 2009
Robinsons-May 2001 - 2006
Skills
Public Relations, Event Planning, Thought Leadership, Strategic Communications, Leadership, Community Development, Internal Communications, Social Media, Media Relations, Crisis Communications, Corporate Social..., Corporate Communications, Fundraising, Public Speaking, Team Leadership, Nonprofits, Social Networking
Education
Harvard Business School
Executive Education, Corporate Social Responsibility: Strategies to Create Business and Social Value
The London School of Economics and Political Science (LSE)
Certificate, Economics
Tufts University
B.A., Economics
Charter Communications April 2015 - Present
Time Warner Cable July 2014 - April 2015
Oracle September 2010 - June 2014
Hewlett-Packard February 2009 - August 2010
Skills
Unix, Solaris, Virtualization, Linux, Servers, Storage, Storage Area Networks, Oracle, Enterprise Software, SAN, High Availability, Cluster, Technical Support, Operating Systems, VMware, Cisco Technologies
Education
Harrisburg University of Science and Technology 2005 — 2008
Bachelor of Science (B.S.), Integrative Sciences
Permanent Mission of the Philippines to the United Nations May 2011 - Present
Time Warner Cable February 2014 - Present
University of Edinburgh August 2012 - Present
Mission of Spain to the UN March 2011 - May 2011
United Nations Development Programme January 2011 - March 2011
Multicultural Communities Council of South Australia July 2009 - August 2009
Shelter UK February 2009 - June 2009
Runtime Revolution Ltd January 2008 - March 2008
Skills
Politics, Policy Analysis, Human Rights, Policy, Public Policy, Program Management, International Relations, NGOs, Foreign Policy, Conflict, Political Science, Africa, Intercultural..., European Union, Research, International..., Diplomacy, International Security, International...
Education
The University of Edinburgh 2006 — 2010
MA International Relations
United Nations Institute for Training and Research 2012 — 2014
Certificate, Multilateral Diplomacy
Harvard Kennedy School of Government 2013 — 2013
Exec. Ed., Global Change Agents
New York University 2011 — 2012
SCPCS, Global Affairs
Universidad de Cantabria 2005 — 2005
Advanced Spanish
Liberty Mutual Insurance August 2015 - Present
Triple Play Consulting (clients: Sapient, Publicis, Rapp, Organic, Pillsbury, Showtime, Scripps) December 2005 - Present
McCann Regan Campbell Ward December 2014 - July 2015
ATCS Inc. August 2014 - January 2015
Harvard Club of New York August 2007 - December 2014
SapientNitro June 2014 - July 2014
Capgemini Consulting June 2012 - March 2014
Time Warner Cable January 2011 - August 2011
RAPP 2010 - 2010
Publicis Modem March 2008 - July 2008
Skills
Strategy, Digital Strategy, Marketing Strategy, Online Advertising, Integrated Marketing, Analytics, Digital Marketing, Business Strategy, Marketing, Digital Media, Market Research, Business Development, Strategic Planning, Management Consulting, Social Media, Marketing Communications, Product Development, Competitive Analysis, Business Planning, Advertising, Customer Insight, Online Marketing, Mobile Marketing, Cross-functional Team..., Product Management, Multimedia, Project Management, General Awesomeness, Analysis, Monetization Strategy, Consumer Goods Marketing, Strategic Analysis, Mobile Strategy, Business Plan..., Investor Presentations, Pricing Strategy, Interim Management, Research Project..., Multimedia Project..., Product Strategy, Vision Development, Problem Solving, Digital Communication..., Pharmaceutical Industry, Media & Entertainment, CRM, Social Media Marketing, Management, Leadership
Education
Wharton School, University of Pennsylvania 1990 — 1992
MBA, Marketing
Harvard University 1984 — 1988
A.B., Economics
Dore Property Ventures July 2008 - Present
RE/MAX Executive Realty October 2013 - March 2014
Showcase Realty 2011 - 2012
U.S. Census Bureau June 2008 - June 2010
Grubb and Ellis Company January 2007 - January 2008
Family Dollar November 2005 - March 2006
Time Warner Cable January 2003 - May 2005
Wachovia Corporation April 2002 - January 2003
Conseco, Inc. June 1999 - February 2001
Thomson SA (RCA) November 1995 - June 1999
Skills
Technologically Savvy, Project Portfolio..., Cost Reduction, Negotiation, Asset Management, Property Management, Team Building, Site Selection, Due Diligence, Contract Negotiations, Strategic Planning, Contract Negotiation, Financial Analysis, Corporate Real Estate, Market Research, Mergers, Lease Administration, Budgeting, Leases, Retail, Real Estate Investment, Real Estate Development, Brokerage, Valuation, Contract Management, Portfolio Management, Facilities Management, Construction Management, Customer Relations, Operations Management, Market Analysis, Real Estate Transactions, Compliance, New Business Development, Investments, Vendor Management, Business Planning, Accounting, Market Planning, Marketing Strategy, Team Leadership, Problem Solving, Risk Management, Investment Properties, Executive Management, Land Acquisition, Dispositions, Selling, Real Estate Negotiation, Location Intelligence
Education
Haslam College of Business at the University of Tennessee 1975 — 1980
BSBA
Webb School of Knoxville 1970 — 1974
Aflac - Supplemental Insurance September 2013 - Present
National Children's Oral Health Foundation May 2012 - January 2013
Addison Whitney December 2010 - March 2012
AdvantaClean Systems, Inc. July 2009 - June 2010
Cash Cycle Solutions, Inc. May 2008 - March 2009
Exclusive Motors, Inc. 2005 - 2008
Time Warner Cable June 2003 - June 2007
PCA International, Inc. September 1995 - January 2001
Bank of America March 1988 - September 1995
Positive Response, Inc. June 1986 - March 1988
Skills
Culture Building, Strategic Communications, Cross-functional Team..., Customer Experience, Marketing, Positioning, Management, Research, Marketing Strategy, Marketing Communications, Strategic Planning, Social Media Marketing, Public Relations, Advertising, Project Management, Leadership, Customer Service, Direct Marketing, Start-ups, Entrepreneurship, New Business Development, Business Planning, Brand Development, Creative Direction, Product Development, Organizational Culture, Strategy, Market Analysis, Budgets, Nonprofits, Training, Internal Communications, Brand Architecture, Management Consulting, Sales, Integrated Marketing, Market Research, Product Marketing, Marketing Management, Online Marketing, Email Marketing, Strategic Partnerships, Newsletters, Brand Management, Online Advertising, Marketing Research, Competitive Analysis, Market Planning, Digital Marketing, B2B
Education
Harvard Business School
MBA
Wellesley College
B.A., Psychology-major, English/Sociology-minors
Time Warner Cable June 2011 - Present
Times Union September 2010 - November 2011
Education
Hartwick College 2006 — 2010
Bachlors, Political Science, Theatre Arts
Computer Solutions February 2011 - Present
Northside ISD March 2010 - February 2011
Northside ISD December 2007 - March 2010
2Wire 2007 - 2007
Time Warner Cable 2006 - 2006
Skills
Cisco Technologies, Firewalls, Network Design, Troubleshooting, Networking, BGP, EIGRP, OSPF, Network Security, Switches, Wireless, Data Center, ISE, Load Balancing, Cisco Nexus, Active Directory, VMware, Virtualization, Network Engineering, Microsoft Office, Cisco Firewall Security, Windows, HTML, VPN, CCNA, CCNP, Routing, Technical Support, PIX, 802.1x, OTV, CCDP, CCNA Security, Security, Disaster Recovery, Network Administration
Education
University Of Phoenix 2009 — 2013
Bachelor of Applied Science (BASc), Business Information Systems
Heald College 2001 — 2003
Associate of Science (AS), Computer Technology
Time Warner Cable December 2010 - Present
Ellis Park Racing January 1998 - Present
Royal Crown Cola January 1998 - March 2007
Skills
Customer Service, Cold Calling, Sales Support, Customer Satisfaction, Call Center, Sales Management, Risk Management, Advertising, Sales Operations, Call Centers, Data Entry
Education
Henderson Community College 2000 — 2004
Bachelor of Business Administration (B.B.A.), Banking and Financial Support Services, Graduated with A honers and Degree in hand!!
Henderson Co High 1998 — 2000
Broadband Networks/Omnicity April 2013 - February 2014
Cable ONE June 2011 - April 2012
Time Warner Cable 1980 - 2011
Time Warner Cable 1980 - 2011
Time Warner Cable 1980 - 2011
Bright House Networks May 2000 - March 2010
BrightHouse Networks January 2000 - January 2010
Time Warner Cable January 1998 - January 2000
Paragon Cable, Southwest Division January 1988 - January 1998
Paragon Cable 1988 - 1998
Skills
Strategy, Business Development, Process Improvement, Start-ups, Employee Engagement, Executive Management, Strategic Planning, Leadership, Management, Training, Mergers & Acquisitions, Analysis, Entrepreneurship, Business Planning, Team Building, Forecasting, Marketing, Telecommunications, Team Leadership, Budgets, Call Centers, Customer Service, Contract Negotiation, Negotiation, Business Strategy, Operations Management, Sales Operations, Marketing Strategy, Integration, Sales, Financial Analysis, Program Management, Strategic Partnerships, Cross-functional Team..., Vendor Management, Competitive Analysis, Product Management, Networking
Education
IFREC (Institute of Florida Real Estate Careers) 2014 — 2020
Real Estate, Successful Completion
West Volusia County Board of Realtors 2014 — 2015
Real Estate Marketing Analysis and Property Valuation, Successful Completion
Harvard University 2008 — 2008
Telecommunications Management, Successful Completion Certificate
Downing College, Cambridge University 1987 — 1987
Law, Successful Completion Certificate
The University of Memphis 1974 — 1979
B.A., Political Science
Indiana Commission for Continuing Legal Education
Certificate, Civil Mediation
The University of Memphis
Graduate coursework, public administration
The University of Memphis
B.A, Political Science
Southwestern Energy June 2014 - Present
RigNet March 2014 - May 2014
McDermott International Inc. April 2008 - March 2014
The Planet December 2006 - April 2008
Time Warner Cable April 2001 - December 2006
Skills
Cisco Call Manager, Switches, LAN-WAN, Cisco VoIP, Project Management, Customer Service, Unity Connection, Cisco Telepresence, Cisco IP Telephony..., Cisco UCS, VMware, VMware ESX, IP, H.323, MGCP, CUBE, SIP, Networking, Cisco IOS, Cisco Routers, QoS, ISDN, T1, Routing Protocols, E1, TCP/IP, Cisco Jabber, WebEx, Cisco Meeting Place, SRST, DHCP, IPV4, OSPF, Cisco Contact Center, Internetworking, Windows Server, Cisco Technologies, Wireless, Netflow, Solarwinds, Visio, Technical Documentation, Network Diagrams, PRI Circuits, Servers, Windows, Video, Voice Mail, Dial Plans
Education
Virginia College 2000 — 2001
Networking Certificate, A+, Net+, CCNA, Networking
Hinds Community College 1998 — 2000
na, General
Charter Communications December 2012 - Present
Advanced Communications Inc July 2002 - July 2012
Time Warner Cable 1987 - 2002
Skills
Customer Experience, Customer Service, Cabling
Education
Harding University 1974 — 1978
Bachelor of Arts (B.A.), History
Campbell High School, Campbell CA 1969 — 1972
Yes
Samsung July 2015 - Present
Time Warner Cable 2014 - June 2015
Covidien 2011 - 2014
Pathways to Wellness 2011 - 2013
McKesson Health Solutions 2010 - 2011
Philips Healthcare 2000 - 2006
CVS Caremark Corporation 1997 - 2000
Penn Traffic 1995 - 1997
Milena September 1988 - April 1991
Russian Federation Junor Olympic Team September 1977 - May 1980
Skills
Strategic Planning, Project Management, Customer Service, Business, Corporate Finance, Continuous Improvement, Cross-functional Team..., Team Building, Healthcare, Forecasting, Business Strategy, Business Development, Leadership, Process Improvement, Product Development, Competitive Analysis, Business Planning, Budgets, Sales, New Business Development, Entrepreneurship, Mergers & Acquisitions, Training, Pricing, Strategy, Executive Management, Market Analysis, Project Planning, Management, Finance, Start-ups, Product Marketing, Strategic Partnerships, Negotiation, Product Launch, Analysis, Retail, Marketing, Sales Operations, Product Management
Education
Harvard School of Public Health 2004 — 2005
non-degree, Health Risk Analysis
The University of Chicago - Booth School of Business 1993 — 1995
MBA, Marketing
Hydrometeorological Institute 1983 — 1989
MS, Meteorology
University of Phoenix
DHA, Healthcare Management
Town of Laguna Vista October 2008 - Present
Time Warner Cable May 1999 - December 2008
City of San Benito May 1994 - May 1999
Skills
Social Media, Media Relations, Marketing Communications, Crisis Communications, Public Relations, Strategic Communications, Strategic Planning, Press Releases, Event Planning, Public Speaking, Internal Communications
Education
Harvard University Kennedy School of Government 1996 — 1996
Trinity University
BB&T Insurance Services Inc. November 2013 - Present
The Fresh Market October 2012 - November 2013
Private Client(s) March 2011 - December 2011
American Express December 1995 - December 2010
Time Warner Cable 2003 - 2006
American Express December 1988 - December 1995
Skills
HR Policies, Conflict Resolution, MS Office Suite, Microsoft Office, Employee Relations, Call Center, Process Improvement, Performance Management, Employee Engagement, Vendor Management, Change Management, PeopleSoft, Coaching, Recruiting, Onboarding, Talent Acquisition, Talent Management, Workforce Management, Call Centers, Employee Benefits, Project Management, Customer Retention, HRIS, Human Resources, Leadership, Strategy, Interviews, Payroll, Management, Personnel Management, Hiring, FMLA, Policy, Analysis, Software Documentation, Training, Benefits Administration, Workforce Planning, New Hire Orientations, Time Management, Succession Planning, Applicant Tracking..., Employee Training, Access, Temporary Placement, College Recruiting, HR Consulting, Taleo, Internet Recruiting, Labor Relations
Education
High Point University 1996 — 2001
BS, Computer Information Systems
National Business Equipment August 2013 - Present
Olympic Regional Development Authority November 2004 - Present
Time Warner Cable September 2012 - August 2013
Northwestern Mutual Financial Network April 2011 - January 2012
National Income Life Insurance April 2009 - April 2011
Skills
Life Insurance, Cold Calling, Insurance, Sales Presentations, Microsoft Office, Employee Benefits, Disability Insurance, Masonry, Landscaping, Painting, People-oriented, Friendly Personality, Financial Security..., Snowboard Instructor, Professional Rescuer, Painter, Chimney Sweep, Managed Print Services, Product Demonstration, Volunteering, Fundraising, Sales Prospecting, Public Speaking
Education
Hartwick College 2000 — 2004
BA, Business Management
ClearMind Media August 2010 - Present
Enhanced Information Solutions (EIS) February 2012 - January 2013
Time Warner Cable April 2011 - January 2012
BB&T July 2009 - December 2009
Duke Energy August 2007 - June 2009
Time Warner Cable April 2006 - August 2007
Meridian Systems January 2005 - April 2006
Moody's Analytics November 2003 - December 2004
Skills
Business Analysis, Project Management, Process Improvement, Visio, Software Documentation, Vendor Management, SDLC, Requirements Analysis, Change Management, SharePoint, Program Management, Team Leadership, Troubleshooting, Risk Management, ERP, Project Planning, ITIL, Integration, Information Technology, Requirements Gathering, Agile Methodologies, Networking, IT Management, Analysis, Budgets, PMP, Business Process..., Business Intelligence, Resource Management, Testing, Security, Management, MS Project, Training, Software Project..., Enterprise Software, CRM, Business Process, Databases, Business Development, Operations Management, Business Requirements, Software Development, SQL, Leadership
Education
Keller Graduate School of Management 2009 — 2011
MBA, Business Administration (MBA)
University of Phoenix 2006 — 2009
Bachelor of Science, Business Management
Heald College 2001 — 2002
Associate in Applied Science, Networking Technology-Cisco Systems
Heald College 2000 — 2001
Associate in Applied Science, Computer Technology
BenMar Development Group 2009 - Present
Presence Health 2015 - Present
Benedictine University October 2011 - Present
Bridgeview Bank Group April 2012 - May 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2006 - 2011
Computershare February 2001 - May 2006
Time Warner Cable February 1998 - February 2000
University of Wisconsin - Whitewater 1988 - 1998
Skills
Instructional Design, Leadership Development, Organizational..., Talent Management, Change Management, Program Management, Leadership, Training, Employee Relations, Staff Development, Succession Planning, Organizational..., Management, Coaching, E-Learning, Human Resources, Team Building, Employee Training, Career Development, Workshop Facilitation, Curriculum Design, Performance Management, Policy, Executive Coaching, Training Delivery, Strategic Planning, Workforce Planning, Management Consulting, Consulting, Program Development, Public Speaking, Adult Education, Process Improvement, Nonprofits, Blended Learning, Time Management, Learning Management, Higher Education, Personal Development, Administration, Instructor-led Training, Vendor Management, PeopleSoft, Project Management, Emotional Intelligence
Education
Harvard University, John F. Kennedy School of Government
MLE, Leadership - Lifelong Learning
University of Wisconsin-Whitewater
MBA, Management - Finance - HR
University of Wisconsin-Whitewater
MS, Curriculum & Instruction
University of Wisconsin-Whitewater
BS, Biology - Health Sciences
Mountain Media August 2014 - Present
School of Management - Union Graduate College January 2014 - Present
Time Warner Cable May 2013 - October 2013
NewJuicingLife.com January 2013 - March 2013
Internet Marketing Ninjas May 2012 - January 2013
ERP Fit Inc. January 2012 - March 2012
Directive, LLC June 2011 - October 2011
ERP Fit Inc May 2010 - August 2010
Oneonta Taekwon-Do January 2010 - January 2010
Skills
Social Media, SEO, SEM, SEO copywriting, Microsoft Office, Great People Skills, Team Oriented, Team Management, Social Media Marketing, Marketing, WordPress, Web Design, Team-oriented, Blogging, Advertising, Strategy, Social Networking, Newsletters, Lead Generation, Sales, Online Marketing, Facebook
Education
Hartwick College 2007 — 2011
Bachelor of Arts, Business Administration
Union Graduate College
General MBA, Business Administration and Management, General
Time Warner Cable March 2012 - Present
Time Warner Cable October 2009 - March 2012
Verizon Business May 2007 - April 2009
Verizon Business February 2004 - May 2007
Verizon Business May 2002 - February 2004
Verizon Business July 2000 - May 2002
Skills
OSPF, Switches, MPLS, Network Engineering, Ethernet, TCP/IP, IS-IS, IP, Network Operations, Routing Protocols, T1, VLAN, Troubleshooting, LAN/WAN, Cisco IOS, Cisco Switches, Routers, Routing, Network Design, LAN-WAN, Cisco Technologies, Juniper, BGP, VoIP
Education
Heidelberg University 1993 — 1995
Computer Information Systems
Time Warner Cable October 2011 - Present
Time Warner Cable August 2009 - October 2011
Sprint 2004 - September 2009
Sprint PCS 2000 - 2004
Education
Harvard Business School 2014 — 2014
CTAM Cable Executive Management Program
Dartmouth College - The Tuck School of Business at Dartmouth 2012 — 2012
SCTE Executive Leadership Program
Rockhurst University 2007 — 2009
MBA
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2006 — 2006
Jinsei2.0 Consulting April 2015 - Present
Espial April 2015 - Present
Time Warner Cable January 2010 - March 2015
Mindspeed Technologies April 2005 - December 2013
BroadLogic April 2004 - December 2012
Time Warner Cable October 1992 - August 2009
Scientific Atlanta September 1989 - August 1992
Pioneer Communications of America May 1979 - July 1989
Pioneer Electronics September 1978 - May 1979
Skills
Technology Strategy, Strategic Planning, Operational Execution, Incremental Growth..., Cost Savings Initiatives, P&L Leadership, Project Management, Program Management, Product Innovation, R&D, Product Development..., New Product Launch, Product Management, Product Marketing, Strategic Partnerships, Vendor Management, Team Leadership, Cable Television, Technology, Video, Consumer Electronics, Internet, Software Systems, Telecommunications, Wireless, Network Architecture, Broadband, VOD, DVR, IPTV, Fiber Optics, Digital TV, Interactive TV, Set Top Box
Education
The Ohio State University Fisher College of Business 1984 — 1986
MBA, Marketing
Harvey Mudd College 1974 — 1978
BS, Engineering
Nationstar Mortgage September 2012 - Present
Time Warner Cable May 2009 - January 2012
Education
Henderson State University 2005 — 2009
Bachelor's degree, Business Administration and Management, General
Time Warner Cable 1989 - Present
Skills
Communication, Management
Education
Harvard University 1962 — 1966
Bachelor of Science (BS), Communication, General
Time Warner Cable November 2006 - Present
Scientific Atlanta, A Cisco Company 2004 - 2006
Zagat Survey 2000 - 2002
Merrill Lynch 1997 - 1999
Skills
Strategy, Business Development, New Business Development, Marketing, Strategic Partnerships, Telecommunications, Product Management, Wireless, Product Marketing, Start-ups, Cross-functional Team..., Competitive Analysis, Business Strategy, Mergers & Acquisitions, Broadband, Go-to-market Strategy, Solution Selling, Marketing Strategy, Corporate Development, Management, Leadership, Strategic Planning
Education
Harvard Business School 2002 — 2004
MBA
Yale University 1993 — 1997
BA, Economics and International Studies
Time Warner Cable April 2009 - Present
Pepsi Bottling Ventures 2008 - 2009
Wachoiva Bank and Trust May 2000 - June 2007
Partners HealthCare March 1996 - May 2001
TE Connectivity September 1983 - May 1996
Skills
BGP, OSPF, MPLS, Switches, Ethernet, Network Engineering, Routers, VoIP, IP, Cisco Technologies, Network Design, DOCSIS, Routing, Juniper, Computer Network..., Metro Ethernet, WAN, TCP/IP, Cisco IOS, DWDM
Education
High Point University 1999 — 2002
BS, Computer Information/ Mathematics
Bolston Electronics Institute 1984 — 1986
associates, Electronics engineering
Endevvr August 2013 - Present
Launch Summer Program July 2012 - September 2013
Nestle Waters 2011 - 2012
Time Warner Cable 2009 - 2010
2020 - Verizon 2008 - 2009
Thomas Pink 2001 - 2002
Skills
Teaching, Graphic Design, Management, Student Recruiting, Coaching, Sales Management, Selling Skills, Sales Operations, Curriculum Design, Sales&Marketing, Administration, Branding, Sales Training, Employee Training, Leadership Development, Hiring
Education
Harvard University 2011 — 2013
Extension Studies, Economics, Psychology
Molloy College 2003 — 2005
History, Global Studies, Chemistry
Baldwin HS 1999 — 2001
Gartner August 2012 - Present
Bridgewater Associates October 2007 - December 2011
Bridgewater Associates July 2010 - June 2011
Bridgewater Associates 2009 - 2010
Time Warner Cable May 2006 - September 2007
McKinsey & Company August 2003 - May 2006
Harvard-Smithsonian Center July 2001 - June 2003
Brooklyn Technical High School March 2000 - June 2001
Lehman Brothers January 2000 - March 2000
Skills
Connecting people with..., Financial Modeling, Connecting People, Hedge Funds, Private Equity, Due Diligence, Venture Capital, Corporate Finance, Equities, Management, Trading, Leadership, Start-ups, Mergers & Acquisitions, Product Management, Mentoring, Economics, Valuation, M&A experience, Entrepreneurship, Asset Management, Strategy, Asset Allocation, Product Development, Derivatives, Financial Markets, Wealth Management, Investment Management, Mutual Funds, Bloomberg, Business Strategy, Finance, Emerging Markets, Acquisition Integration, Alternative Investments, Investments, Portfolio Management, Equity Research, Corporate Development, Competitive Analysis, Strategic Consulting, Analysis, Management Consulting, Restructuring, Capital Markets, Financial Services, Asset Managment, Investment Banking, Securities, Investment Strategies
Education
Harvard University 2001 — 2003
AM, Astrophysics
New York University 1994 — 2000
BS, Physics and Mathematics
Hunter College High School 1988 — 1994
High School Diploma
Nothing But...Goodness August 2013 - Present
Laureate Education May 2010 - Present
Time Warner Cable October 2006 - December 2009
HTH Worldwide February 2006 - July 2006
Nielsen Entertainment June 2003 - August 2005
Skills
Leadership, SPSS, Community Outreach, Public Relations, Time Management, Market Research, Nonprofits, Customer Service
Education
Walden University 2010 — 2013
Ph.D, Public Policy and Administration
Walden University 2007 — 2009
Masters, Business Administration
American Intercontinental University 2002 — 2005
B.F.A., Media Production
Hawaii Pacific University 2000 — 2002
BA, Psychology
Comcast Cable July 2013 - Present
Comcast Cable May 2009 - July 2013
Time Warner Cable March 2005 - September 2008
Time Warner Cable September 1990 - March 2005
Vicksburg Evening Post June 1988 - September 1990
Terrell Stubbs December 1987 - March 1988
Mike Sturdivant for Governor May 1987 - August 1987
Simpson County News January 1985 - May 1987
Skills
Integrated Marketing, Marketing Communications, Marketing Strategy, Competitive Analysis, Budget Management, Product Management, Strategic Planning, Team Building, Negotiation, Customer Retention, Product Launches, Marketing Management, Product Marketing, Market Planning, Strategic Partnerships, Brand Development, Social Media Marketing, Segmentation, Email Marketing, Direct Mail, Brand Awareness, Public Relations, Channel Marketing, Advertising, Budgets, CRM, Creative Direction, Cross-functional Team..., Customer Acquisition, Digital Media, Direct Marketing, Lead Generation, Leadership, Management, Market Research, Marketing, Marketing Research, Multi-channel Marketing, Product Development, Media Planning, Product Launch, Program Management, Sales, Strategy
Education
University of Alabama 1982 — 1984
BA, Communications
Hinds Community College 1980 — 1982
Associate, Journalism
Time Warner Cable July 2014 - Present
Time Warner Cable November 2012 - June 2014
Time Warner Cable March 2008 - October 2012
Time Warner Cable March 2005 - March 2008
Time Warner Cable April 2004 - March 2005
Time Warner Inc. 2001 - 2004
McKinsey & Company August 1997 - June 2001
Skills
Executive management, Product Management, Strategic Planning, Strategy, Management, Product Development, Executive Management, Telecommunications, Competitive Analysis, Business Strategy, Leadership, Strategic Partnerships, P&L Management, Business Development, Cross-functional Team..., Cable Television, Cloud Computing, Start-ups, Mergers & Acquisitions, Marketing Strategy, Corporate Development, Entrepreneurship, SaaS, Product Marketing
Education
Harvard University 1990 — 1994
Bachelor’s Degree, Music and English & American Literature & Language
Yale Law School 1994 — 1997
JD
MasTec Advanced Technologies April 2014 - Present
MasTec Advanced Technologies July 2013 - April 2014
Broadband Telecom Services July 2012 - July 2013
Time Warner Cable January 2012 - July 2012
Primerica November 2010 - January 2012
Comcast Cable April 2009 - April 2010
Staffing Now 2007 - 2008
American Signature, Inc February 1999 - June 2007
TCI Cable June 1998 - February 1999
Kravet Fabrics August 1996 - January 1998
Skills
Mentoring, Customer Service, Call Center, Training, Direct Sales, Troubleshooting, Invoicing, Team Building, Coaching, Time Management, Inventory Management, Employee Training, Employee Relations, Leadership Development, Employee Benefits, Human Resources, Sales, Accounting, Performance Management, Customer Retention, Customer Satisfaction, Team Leadership, Call Centers, Process Scheduler, Retail
Education
Harper College 1996 — 1998
Associates, Business Administration
Chicago Vocational H.S. 1986 — 1990
HS Diploma, General
Time Warner Cable December 1986 - Present
Medford Property Management August 1981 - July 1983
Regent Energy January 1977 - August 1981
Skills
Microsoft Office, Customer Service, Quality Assurance, Microsoft Word, Microsoft Excel, PowerPoint, Billing Systems, Outlook, Budgets, Accounting, Payroll, Accounts Payable, Quarterly Reporting, Accounts Receivable, QuickBooks, Quicken, Quarterly Taxes, Turbo Tax, Windows, Editing, Research, Negotiation, Strategic Planning, Team Building
Education
Hanover College
University of Kentucky
Psychology
The Raine Group June 2015 - August 2015
Time Warner Cable September 2013 - July 2014
Time Warner Cable August 2012 - September 2013
Accenture August 2010 - August 2012
University of California Student Association August 2009 - August 2010
Associated Students of the University of California May 2009 - May 2010
Accenture June 2009 - August 2009
United Talent Agency June 2007 - August 2007
Skills
Financial Modeling, Management Consulting, Business Case, Analytics, Data Analysis, Strategy, Business Strategy, Program Management, Business Development, Marketing Strategy, Project Management, Competitive Analysis, New Business Development, Telecommunications, Consulting, Finance, Market Research, Sales, Business Analysis
Education
Harvard Business School 2014 — 2016
Master of Business Administration (M.B.A.)
University of California, Berkeley 2006 — 2010
B.A., Media Studies, Public Policy, Entrepreneurship & Technology
Cloud by IX March 2015 - Present
Time Warner Cable February 2014 - March 2015
Vantage Point Consulting, Inc. June 2013 - November 2013
YTB Travel July 2011 - May 2013
Heidelberg University August 2008 - May 2013
Ameriwood Industries May 2012 - August 2012
Hearts of Hope Institute May 2009 - August 2011
Skills
Event Planning, Marketing, PowerPoint, Public Speaking, Social Media, Social Networking, Sports, Travel Planning, Event Management, Coaching, Sports Management, Microsoft Office, Microsoft Word, Customer Service, Team Building
Education
Heidelberg University 2008 — 2013
Bachelor of Arts (B.A.), Sports Management
Heidelberg University
Bachelor of Science (B.S.)
Nortek Engineering Services May 2010 - February 2012
Comcast Cable 2008 - July 2010
Time Warner Cable July 2004 - May 2008
Skills
Telecommunications
Education
Haslam College of Business at the University of Tennessee 1975 — 1979
Time Warner Cable April 2008 - Present
Chronarch 2000 - 2010
Hanes Brands 1993 - 2003
Skills
Data Warehousing, Data Warehouse..., Netezza, Microstrategy, Business Intelligence, Cognos, ETL
Education
High Point University
BS CIS, Computer Information Systems
University of Phoenix
MS CIS, Computer Information Systems
LexisNexis February 2013 - Present
Wand Corporation February 2011 - August 2011
Black Box Network Services June 2006 - February 2009
Time Warner Cable July 2004 - March 2006
ALLIANCE PIPELINE, LP October 2000 - May 2003
UNISYS CORPORATION May 1999 - October 2000
EDINA PUBLIC SCHOOL August 1995 - May 1999
ARMSTRONG SUBWAY INC March 1993 - August 1995
Roger Karjalahti Insurance Agency, Inc May 1989 - March 1993
Skills
Troubleshooting, Hardware, Computer Hardware, Software Documentation, Windows 7, Software Installation, Call Centers, Networking, VPN, Help Desk Support, Access
Education
Edina High School 1980 — 1986
Hennepin Technical College
Diploma, Business Microcomputing
The Wendy's Company May 2015 - Present
The Wendy's Company August 2013 - Present
The Wendy's Company August 2011 - August 2013
Wendy's/Arby's Group, Inc. March 2010 - August 2011
Wendy's/Arby's Group, Inc. January 2009 - May 2010
Tek Systems March 2008 - January 2009
Time Warner Cable December 2006 - October 2007
Time Warner Cable March 2003 - December 2006
Network Data Systems December 2002 - March 2003
Leapfrog Services, Inc. February 2000 - November 2002
Skills
Process Improvement, System Administration, Networking, Customer Service, Servers, Active Directory, Technical Support, VMware, Microsoft Exchange, SharePoint, Data Center, Project Management, Management, Blackberry, Windows Server, Integration, Microsoft SQL Server, Disaster Recovery, Help Desk Support, Budgets, Quality Assurance, System Deployment, Team Building, Troubleshooting, Microsoft Office, Software Documentation, Information Technology
Education
Heald College 1988 — 1990
A.S.
Time Warner Cable June 2014 - Present
Time Warner Cable August 2010 - June 2014
Time Warner Cable September 2008 - August 2010
Time Warner Cable July 2006 - September 2008
Sprint Nextel September 2004 - July 2006
Telecommunications Development Fund February 2001 - May 2004
PricewaterhouseCoopers February 1999 - February 2001
Arthur Andersen May 1995 - February 1999
Skills
Product Development, Venture Capital, Due Diligence, Technology Evaluation, Mobile, Wireless, Product Management, Product Strategy, Telecommunications, Mobile Devices, Broadband, Cross-functional Team..., Competitive Analysis, Strategy, Business Development, WiFi, Strategic Partnerships, Financial Analysis, Integration, Corporate Development, Management, Strategic Planning, Leadership, Product Marketing
Education
Harvard Business School 2013 — 2013
Cable Executive Management Program sponsored by CTAM Educational Foundation
University of Maryland - Robert H. Smith School of Business 1999 — 2001
MBA, Finance
University of Maryland - A. James Clark School of Engineering 1991 — 1995
BSME, Mechanical Engineering
Cogent Communications April 2014 - Present
Time Warner Cable June 2002 - March 2013
Teligent 1997 - 2002
Skills
Telecommunications, VoIP, Strategic Planning, Business Development, Ethernet, Management, Product Management, Team Leadership, Vendor Management, Wireless, Managed Services, Sales Operations, B2B, Leadership, Strategic Partnerships, Direct Sales, Telephony, Call Centers, Solution Selling, Cloud Computing, Broadband, IP, Mobile Devices, SaaS, Salesforce.com
Education
University of Wisconsin-Madison 1980 — 1984
Harvard University 1981 — 1981
Bravotechpc Technical Services - Now Bagal Technologies April 2006 - Present
Epiphany Management Group September 2014 - April 2015
The Freedonia Group, Inc. August 2012 - September 2014
Bravo Services February 2009 - August 2014
Time Warner Cable February 2009 - August 2012
Time Warner Cable April 2008 - February 2009
NE Dynamic Data, Inc. August 2007 - December 2007
City of Akron February 2007 - July 2007
Schoolone.com September 2003 - January 2007
C & W Telecom, LLC November 1999 - June 2002
Skills
Cisco Technologies, Hardware, Active Directory, Windows 7, Social Media, JavaScript, Windows Server, Microsoft SQL Server, Team Building, Networking, Personal Development, HTML, Web Design, Wireless Networking, Customer Satisfaction, Technical Support, Management, Software Installation, OS X, Switches, XP, Computer Hardware, Network Administration, Software Documentation, VoIP, MySQL, PHP, Troubleshooting, DNS, TCP/IP, Windows, System Administration, LAN-WAN, Servers, Operating Systems, VMware, System Deployment, Network Security, Disaster Recovery, Microsoft Exchange, Help Desk Support, VPN, Security, Data Center, Information Technology, Virtualization, Cloud Computing, Microsoft Technologies, IT Management, SharePoint
Education
Hiram College 1989 — 1993
B.A., History
Time Warner Cable 2006 - Present
Skills
Talent Management, Performance Management, Talent Acquisition, Employee Benefits, Succession Planning, Human Resources, Employee Relations, Change Management, Labor Relations, Deferred Compensation, Onboarding, Organizational..., Strategy, Process Improvement, Management, PeopleSoft, Employee Development, Compensation
Education
Hiram College
B.A., Business Management
Time Warner Cable October 2009 - Present
systemtec August 2007 - October 2009
novartis animal health February 2006 - August 2008
Liberty Hardware May 2004 - November 2005
Oakwood homes January 2000 - May 2004
Skills
Active Directory, Hardware, Citrix, Laptops, Troubleshooting, Security, Routers, XP, Technical Support, Microsoft Exchange, Operating Systems, Printers, Networking, VPN, Help Desk Support, Windows, Windows XP
Education
High Point University 1983 — 1986
religion
Time Warner Cable March 2012 - Present
Insight Communications May 2008 - March 2012
Hitachi Consulting June 2006 - May 2008
Vonage July 2005 - June 2006
BearingPoint March 2004 - July 2005
Adelphia Communications September 1996 - December 2003
Frontier June 1989 - 1996
Skills
Telecommunications, VoIP, Vendor Management, Call Center, Program Management, Process Engineering, Process Improvement, Product Management, Change Management, Operations Management, Cross-functional Team..., Team Building, Team Leadership, Business Analysis, Planning, Organizational..., Customer Satisfaction, Performance Management, Integration, Product Development, New Business Development, Start-ups, Management Consulting, Budgeting, Problem Solving, Strategy Development, Contract Negotiations, Strategic Planning, Business Strategy, Project Management..., Software development..., Hiring, Highly motivated..., Customer Service..., Technical Leadership, Technical Presentations, Project Management, Call Centers, Leadership, Strategy, Wireless, Project Planning, Software Project..., Telephony, Budgets, Broadband, Management
Education
Harvard Business School
Cable Executive Management
NAMIC
Cable Executiuve Leadership Seminar
Polytechnic University 1991 — 1993
Master of Science (M.S.), Computer Systems Networking and Telecommunications
Mount Saint Mary College 1989 — 1991
Bachelor of Science (B.S.), Accounting and Finance
Time Warner Cable 2005 - 2013
Tachyon 2004 - 2005
Teligent Inc 2000 - 2004
MCI 1997 - 2000
Colgate Palmolive 1993 - 1997
Skills
Product Marketing, Competitive Analysis, Strategy, Marketing, Program Management, Management, Telecommunications, CRM, Segmentation, Cross-functional Team..., Product Management, Product Development, Wireless, Business Development, Business Analysis, Customer Experience, Go-to-market Strategy, Strategic Partnerships, Mobile Devices, Start-ups, Vendor Management, Solution Selling, Salesforce.com, Customer Retention, Demand Generation, Broadband, Sales Operations, Partnership Marketing, Relationship Marketing, Relationship Management, Social Media Marketing
Education
Harvard Business School
MBA
The London School of Economics and Political Science (LSE)
M.SC, Ind. Relations
Wellesley College
B.A., Economics
Time Warner Cable May 2014 - Present
Time Warner Cable March 2006 - May 2014
Time Warner Cable January 2002 - March 2006
DCS Corporation January 2001 - January 2002
Office of the Comptroller of the Currency January 2000 - January 2001
EDS January 1998 - January 1999
Seven Hills Charter Public School August 1995 - June 1998
Gloucester High School January 1995 - January 1996
Peace Corps July 1991 - August 1995
Motorola October 1988 - July 1991
Skills
ITIL, eTOM, Business Analysis, Business Process Design, Business Process..., MSO, Workflow, Network Operations, Technical Writing, Telephony, CLEC, Knowledge Management, People Management, Process Engineering, Process Development, Converged Networks, Cable, OSS, SID, Business Requirements, Functional..., Design Specifications, Software Documentation, Open Source Software, VoIP, Process Simulation, Computer Network..., Mobile Devices, SharePoint, Networking, Ethernet, Management, Project Management, Call Centers, Troubleshooting, Testing, Analysis, Leadership, Telecommunications, SDLC, Business Process, Enterprise Architecture, Service Delivery, Cross-functional Team...
Education
Harvard University Graduate School of Education 1995 — 1996
M. Ed.
University of Michigan 1987 — 1988
M.A.
Trinity College-Hartford 1982 — 1986
B.A.
OneBeacon Insurance September 2012 - Present
The Mosaic Company March 2009 - August 2012
Tennant Company August 2006 - March 2009
Time Warner Cable June 1996 - August 2006
Skills
Accounts Payable, SAP, General Ledger, Vendor Management, Accounting, Microsoft Office, Forecasting, Invoicing, Monthly Close Process, Metrics Reporting, 1099 Processing, Vendor Master, Unclaimed Property..., Best Practices, Process Improvement
Education
Metropolitan State University 2012 — 2015
BS, Business Administration
Hennepin Technical College 2003 — 2008
AAS, Accounting
Time Warner Cable January 2013 - Present
Time Warner Cable July 2012 - January 2013
Time Warner Cable February 2010 - July 2012
Time Warner Cable August 2007 - February 2010
Time Warner Cable September 2005 - August 2007
Weil, Gotshal & Manges LLP 1998 - 2005
Skills
Programming, Cable Networks, Video Distribution, VOD, Copyright Law, Licensing, Music Licensing, Commercial Video, Content Strategy, Content Distribution..., Digital Video, Entertainment Law, Broadcast, New Media, Digital Media, IPTV, Sports Networks, Strategic Partnerships, Television
Education
Harvard Business School 2014 — 2014
Cable Executive Management Program
University of Michigan Law School 1995 — 1998
J.D., cum laude
Franklin Pierce Law Center 1996 — 1996
Intellectual Property Summer Institute
Harvard University 1990 — 1994
A.B., magna cum laude
Time Warner Cable April 2010 - Present
Sprint Nextel April 2007 - November 2009
Examinetics April 2006 - December 2006
ProDrivers 2002 - 2004
Education
Hastings College 1991 — 1994
Sociology
Unum July 2013 - Present
Unum February 2012 - June 2013
Unum August 2010 - February 2012
Time Warner Cable January 2009 - July 2010
Time Warner Cable May 2006 - December 2008
Time Warner Cable September 2003 - April 2006
National Basketball Association September 1997 - April 2001
Skills
Strategic Partnerships, Contract Negotiations, Integrated Marketing, Competitive Analysis, Analytics, Strategy, Marketing, Management, Marketing Strategy, Contract Negotiation, Leadership, Start-ups, Product Management, Strategic Planning, Product Marketing, Business Development, Business Strategy, Digital Media
Education
Harvard Business School 2001 — 2003
MBA
University of Pennsylvania 1996 — 1997
MA, History
University of Pennsylvania 1992 — 1996
BA, History
Milton Academy 1989 — 1992
High School Diploma
Ameripride Services Inc 1998 - Present
Hennepin Technical College 1997 - 1998
Time Warner Cable 1994 - 1996
Skills
Storage Area Networks, Troubleshooting, Data Center, VMware ESX, VMware, Operating Systems, Hardware, Active Directory, Microsoft Exchange
Education
Hennepin Technical College 1997 — 1998
Network and Data Communication
Minneapolis College of Art and Design 1987 — 1991
BFA, Media Arts (Focus in Photography)
Apple Valley Senior High 1984 — 1987
The University of Texas at Austin Project ManagerMorgan Stanley Smith BarneyFebruary 2008 - September 2009
Time Warner Cable October 2005 - August 2007
Richemont North America December 2004 - July 2006
Ohio House of Representatives December 2003 - November 2004
John Carroll University September 2001 - May 2003
Skills
Microsoft Office, Social Media, Research, Non-profits, Public Speaking, Nonprofits, Data Analysis, Microsoft Excel, Fundraising, Project Management, Event Planning, Editing, Grant Writing, Community Outreach, Volunteer Management, Leadership, Program Development
Education
Harvard University 2010 — 2013
Master of Divinity (MDiv), Theology and Hinduism
John Carroll University 2001 — 2003
MA, Humanities
State University of New York College at Geneseo 1997 — 2001
CBS Corporation November 2013 - Present
Fox News April 2007 - November 2013
Time Warner Cable 2005 - 2007
Zomba Recording Corporation 2000 - 2003
Siegel Carter & McCallum 1996 - 1999
Skills
Television, Digital Strategy, Digital Media, Management, Strategic Partnerships, Marketing Strategy, Cable Television, New Media, Integrated Marketing, Entertainment, Broadcast, VOD, Advertising, Social Media, Contract Negotiation, Marketing, Strategy, Business Strategy, Social Media Marketing, Start-ups, Digital Marketing, Strategic Planning, Licensing, Content Strategy, Broadcast Television
Education
University of Notre Dame Law School 1989 — 1992
J.D., Law
Harvard University 1985 — 1989
A.B., Government
JetBlue Airways February 2012 - Present
UniWorld Group October 2010 - February 2012
Miles Ahead Entertainment January 2007 - October 2010
Formula PR July 2005 - December 2006
Time Warner Cable October 2001 - July 2005
Dan Klores Communications 2000 - 2001
Skills
Event Marketing, Integrated Marketing, Corporate Communications, Marketing Communications, Community Relations, Media Relations, Publicity, Public Relations, Event Planning, Newsletters, Internal Communications, Marketing, Entertainment, Community Development
Education
Hampton University 1995 — 2000
BA, Mass Media Arts
Trane-Raleigh DSO January 2008 - January 2014
Volvo Financial Services January 2006 - January 2007
Time Warner Cable January 2003 - January 2006
Fain Enterprises January 2002 - January 2003
Mullen / LHC Advertising January 1999 - January 2001
Pepsi-Cola Inc January 1996 - January 1998
First Union National Bank January 1996 - January 1996
Levolor Home Fashions January 1995 - January 1996
American Express Corporation January 1991 - January 1995
Skills
HVAC, Air Conditioning, HVAC Controls, Contract Negotiation, Sales Management, Construction Management, Manufacturing, Contract Management, Refrigeration, Energy Efficiency, Heating, Value Engineering, Energy Management, Budgets, Customer Service, Customer Oriented, Customer Acquisition, Sales, Operations Management
Education
High Point University
Bachelor of Science, Computer Information Systems; Computer Information Systems
North Carolina State University
Time Warner Cable August 2013 - Present
Time Warner Cable May 2008 - August 2013
Time Warner Cable January 2006 - May 2008
Time Warner Cable September 2003 - January 2006
Time Warner Cable September 2001 - September 2003
Education
University of Phoenix 1998 — 2000
BS, Business Management
Harvard Business School 2012 — 2012
The Tuck School of Business at Dartmouth 2005 — 2005
Certificate of Completion, Tuck Executive Program
Time Warner Cable October 2012 - Present
Time Warner Cable December 2009 - Present
Time Warner Cable June 2007 - December 2009
CompUSA, Inc September 2000 - March 2007
Skills
Sales Management, Customer Service, Merchandising, Sales, Retail, Social Media Marketing, Marketing, Leadership, Training, CRM, Selling, Coaching, Customer Retention, Sales Operations
Education
Highline College 1998 — 2000
Highline College
First Citizens Bank November 2009 - Present
First Citizens Bank May 2008 - December 2009
EMC December 2007 - April 2008
Time Warner Cable January 2007 - October 2007
Logan Systems, Inc July 2002 - December 2006
New Horizons of Greensboro July 2000 - July 2002
Skills
NetApp, Servers, Active Directory, Storage, Disaster Recovery, VMware, Data Center, Virtualization, Windows Server, Storage Area Networks, TSM, iSCSI, Microsoft Cluster, Backup & Restore, TCP/IP, Troubleshooting, Business Continuity, Enterprise Architecture, Brocade, System Administration, Software Documentation, Security, Hyper-V, AIX, Data Protection, Team-oriented, Hitachi Storage, Systems Engineering, Storage Architecture, Data Privacy, Infrastructure, Networking, DHCP, SAN, Enterprise Storage, Fibre Channel, High Availability, Information Technology, NFS, NAS, Storage Management, VMware ESX
Education
High Point University 1991 — 1995
Bachelor of Arts
Comcast September 2008 - Present
Time Warner Cable February 2006 - September 2008
Adelphia Communications Inc 2001 - 2006
Bristol-Myers Squibb 2000 - 2001
Education
Henry Ford Community College
Time Warner Cable January 2013 - Present
Time Warner Cable October 2011 - January 2013
Nove Technologies, Inc. 1998 - 2006
McKinsey & Company 1993 - 1998
Skills
Product Management, Start-ups, Strategy, Strategic Partnerships, Go-to-market Strategy, Cross-functional Team..., Executive Management, Competitive Analysis, Analytics, Product Marketing, Mobile Devices, Business Development, Business Strategy, SaaS, Telecommunications, Management Consulting, Program Management, Enterprise Software, Vendor Management, Strategic Planning, Product Development, Entrepreneurship, Cloud Computing, New Business Development
Education
Harvard Business School 1991 — 1993
Master of Business Administration (MBA)
University of Notre Dame 1984 — 1988
Bachelor of Science (BS), Electrical and Electronics Engineering
Dealertrack Technologies January 2014 - Present
Dealertrack Technologies June 2012 - January 2014
Dealertrack Technologies January 2011 - June 2012
triVIN, Inc October 2007 - January 2011
Time Warner Cable 2004 - 2007
Time Warner Cable August 2002 - September 2004
Skills
Process Improvement, Employee Relations, Training, Management, Account Management, Strategic Planning, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Client Focus, Client Follow-up, Multi Tasking, Team Leadership, Leadership, Customer Service, Sales Operations, Customer Satisfaction, Sales Process, Customer Retention, CRM, New Business Development, Salesforce.com, Automotive, Team Building, Cold Calling
Education
Hartwick College 1998 — 2002
Bachelor of Arts (BA), History with a Concentration in Education
Barry, Evans, Josephs, and Snipes (BEJS) August 2012 - Present
Time Warner Cable February 2007 - August 2012
Barry, Evans, Josephs & Snipes (Wachovia) January 2005 - February 2007
Wachovia August 1999 - January 2005
Skills
Executive Pay, Project Planning, Business Process..., Strategy, Leadership, Human Resources, Deferred Compensation, Incentive Programs, Retirement Planning, Program Management, Equities, Insurance, Employee Benefits, Life Insurance, Change Management, Outsourcing, Strategic Planning, Compensation Structures, Compensation Strategies, Employment Contracts, Restrictive Covenants, 409A, Due Diligence, Data Analysis, Team Building, HR Policies, Accounting, Benefits Design, Budget Process, Client Presentation, hris
Education
University of North Carolina at Charlotte - Belk College of Business
MBA, Business Administration, Management
High Point University
Bachelor, Business Administration, Evening Degree Program
Time Warner Cable 2011 - Present
Skills
Strategy, Finance, Operations Improvement, Corporate Development, Start-ups, Strategic Partnerships, Mergers, Management Consulting, Financial Modeling, Business Strategy, Business Development, Executive Management, Mergers & Acquisitions, Financial Analysis, Leadership, Management, Marketing Strategy, Product Management, Telecommunications, Product Development, Cross-functional Team..., Contract Negotiation, New Business Development, Portfolio Management, Venture Capital, Competitive Analysis, Product Marketing, Analytics, Entrepreneurship, Business Planning, CRM, Strategic Planning, Mobile Devices, E-commerce, P&L Management, Investments, Vendor Management, Market Research, Market Analysis, Program Management, Go-to-market Strategy, Forecasting, Analysis, Due Diligence, SaaS, Business Analysis, Corporate Finance, Process Improvement, Business Process..., Valuation
Education
Harvard Business School 1990 — 1992
MBA, Business Administration and Management, General
University of Cambridge 1980 — 1983
Ph.D., Chemical Engineering
University of Newcastle-upon-Tyne 1976 — 1979
B.Sc., Chemical Engineering
Gosforth High School
Time Warner Cable March 2015 - Present
Time Warner Cable August 2012 - March 2015
Comcast Cable August 2006 - August 2012
Time Warner Cable April 2004 - August 2006
SkyTel April 1999 - April 2004
Skills
Linux, T1, Cisco IOS, Technical Support, Ethernet, Metro Ethernet, Unix, DOCSIS, Computer Hardware, BGP, SIP Trunking, LAN-WAN, HTML, CSS, JavaScript, XML, Java, Tomcat, NetBeans, C, ISDN, T3, PSTN, HFC, QAM, CMTS, MPLS, L2TP, 802.1q, TACACS+, PPTP, ISIS, OSPF, EIGRP, RIP, IEEE 802.11, IPSec, DWDM, CWDM, VPLS, Project Management, SQL, Video over IP, PON, JUNOS, VPN, Firewalls, MEF, Networking, Routers
Education
University of Phoenix 2008 — 2012
BS, Computer Science
University of Mississippi 1994 — 1996
Biology
Hinds Community College 1992 — 1994
Biology
Time Warner Cable January 2013 - Present
Time Warner Cable 2003 - December 2012
Exult September 2001 - March 2003
C&D Industrial Tools & Supplies, Inc. January 1996 - June 2001
Skills
Payroll, Human Resources, Access, PeopleSoft, Customer Service, Accounts Payable, Process Improvement, Kronos, Microsoft Excel, Team Leadership, Microsoft Word, Microsoft Office, Team Building, Performance Management, Employee Relations, Program Management, Cross-functional Team..., Coaching, Leadership
Education
Pfeiffer University 2007 — 2009
MSL, Leadership & Organizational Change
High Point University 1995 — 1999
BS, Computer Information Systems
DeVry Univeristy 1986 — 1988
TelePacific Communications December 2014 - Present
Time Warner Cable 2012 - 2014
Counterpointe Solutions & Associates, LLC January 2011 - June 2012
XO Communications January 2010 - July 2010
Counterpointe Solutions & Associates, LLC January 2008 - December 2009
AT&T July 1998 - May 2007
Skills
Project Management, Social Media, Solution Selling, Unified Communications, Telecommunications, Cloud Computing, Managed Services, Enterprise Software, CRM, Business Development, Business Intelligence, Sales, Leadership, Marketing, Management, Direct Sales, Strategy, Sales Management, IP, Strategic Partnerships, Account Management
Education
Harvard University 1985 — 1989
Bachelor's Degree, Organizational Psychology, 3.0
Time Warner Cable September 2010 - Present
McKinsey & Company July 2001 - September 2010
CDW/Micro Warehouse 2003 - 2003
Education
Harvard University 1997 — 2001
AB, Chemistry
University of Pennsylvania - The Wharton School 2004 — 2006
Master of Business Administration (MBA)
Lowe's Companies, Inc. June 2015 - Present
Time Warner Cable August 2013 - June 2015
Time Warner Cable Business Class January 2010 - August 2013
Time Warner Cable January 2010 - January 2013
Time Warner Cable June 2009 - January 2010
Hampton University's Department of University Relations June 2008 - May 2009
The Charlotte Observer May 2007 - August 2007
Skills
Oral Communications, Communication Written, Analytics, Team Leadership, Outstanding Customer..., Direct Marketing, Project Coordination, Sales Support, Multitasker, Time Management, Organizing, Customer Service, Sales Operations, Management, Marketing Communications, Press Releases, Sales, Training, Cross-functional Team..., Leadership
Education
Hampton University 2006 — 2009
Bachelors of Arts, Communications
Robert Morris University 2005 — 2006
Advertising
Northwest Swim Club November 2014 - Present
Time Warner Cable February 2014 - February 2015
Gallos Pit BBQ August 2012 - November 2013
Northwest Swim Club January 2010 - September 2013
Top That Pretzel January 2006 - June 2013
Bishop Watterson High School October 2005 - June 2012
Northwest Swim Club May 2006 - September 2008
Skills
Management, Leadership, Team Building, Public Speaking, Budgets, Training, Customer Service, Event Management, Sales, Account Management, Event Planning, Strategic Planning, Social Media, Strategy, Microsoft Office, PowerPoint, Microsoft Excel, Process Improvement, Microsoft Word, Operations Management, Sales Management, Marketing Strategy, Restaurant Management, Food Cost Analysis, Restaurants, Food Cost Management, Catering Sales, Staff Management, B2B, Accounting, Accounts Payable, Accounts Receivable, Financial Reporting, Auditing, Account Reconciliation
Education
Hiram College
Business
Time Warner Cable November 2005 - November 2010
Ogilvy & Mather December 2001 - April 2005
Young & Rubicam May 1993 - November 2001
US Embassy Prague February 1991 - July 1991
Skills
Market Research, Research, Brand Management, Marketing Research, Public Relations, Competitive Analysis, Consumer Behaviour
Education
Harvard University 1987 — 1990
BA, Psychology
Time Warner Cable January 2011 - Present
Time Warner Cable March 2006 - May 2011
Time Warner Cable November 2004 - November 2007
TEKsystems May 2003 - August 2004
TEKsystems February 2003 - May 2003
AT&T Broadband July 1998 - February 2002
MediaOne May 1987 - July 1998
Skills
SQL, MapInfo, Visio, Broadband, Microsoft Office, Microstation, Fiber Optics, RF, Java, DWDM, CWDM, HFC, CMTS, SDV, VOD, Headend Documentation, OSP design, Excel, MapMarker, GIS, Oracle SQL, NetZoom, Bentley Microstation, Bentley Geo-Web, Bugzilla, Fiber documentation, Program Development, Optical Fiber, Ethernet, DOCSIS, Cabling, Network Design, Cables, Databases, FTTx, Internet Services, Outside Plant, Unified Communications
Education
University of Minnesota-Twin Cities 1987 — 1991
Electricial Engineering
Hennepin Technical College 1982 — 1984
Architectal Drafting
North Dakota State University 1980 — 1981
Architecture
Time Warner Cable April 2013 - Present
Time Warner Cable February 2009 - April 2013
Time Warner Cable November 2008 - February 2009
Materials Marketing June 2005 - November 2008
Larson Companies April 2004 - December 2004
Ford Audio Video January 2001 - July 2003
Zio's Italian Kitchen 1996 - 2000
Skills
Employee Relations, New Hire Orientations, Onboarding, HRIS, Benefits Administration, PeopleSoft, Deferred Compensation, Performance Management, Human Resources, Conflict Resolution, Job Fairs, Applicant Tracking..., HR Policies, Training, Customer Service, Employee Benefits, Talent Acquisition, College Recruiting, Talent Management, Recruiting
Education
Harvard Extension School 2015 — 2017
Strategic Management Certificate
University of Wisconsin-Eau Claire 2003 — 2005
MBA, Business Administration
University of Central Oklahoma 1995 — 2000
Bachelors, Business Administration
Gator Cases Inc. Warranty -customer serviceGator Cases Inc.July 2007 - Present
Time Warner Cable July 1988 - October 2001
Education
Hennepin Technical College
Television Production
SC DEW January 2012 - Present
South Carolina Employment and Workforce March 2009 - Present
SCBOA 2009 - Present
Time Warner Cable January 2008 - March 2009
ECPI University March 2007 - October 2007
Skills
Customer Service, Coaching, Employee Benefits, Policy, Microsoft Office, PowerPoint, Social Media, Microsoft Word, Microsoft Excel, Government, Outlook, Training, Public Relations, Management
Education
High Point University 2003 — 2005
B.S., Sports Management & Recreation
Walters State Community College 2001 — 2003
A.S, General Studies
Sedgwick May 2015 - Present
Sedgwick CMS October 2011 - Present
Time Warner Cable 2010 - 2011
Nationwide Better Health 2008 - 2010
Mac Tools 2004 - 2008
Frontstep, Inc. 2001 - 2003
Shaw Co. 2000 - 2001
Skills
Financial Analysis, Process Improvement, Reconciliation, Excel, Accounting, Forecasting, Analysis, Budgets, Access, Business Analysis, Strategic Planning, Financial Reporting, Pricing
Education
Heidelberg University 1996 — 2000
Bachelor's, Accounting
John Glenn High School 1992 — 1998
Diploma, College Prep
Time Warner Cable June 2012 - Present
Skills
Marketing, Strategic Partnerships, Public Relations, Telecommunications, Broadband, Cable Television, Leadership, Program Management, Strategic Planning, Strategic Communications, Management, Community Outreach, Strategy, Public Speaking, Press Releases, Customer Service, Social Media, Media Relations, Fundraising, Nonprofits, Public Affairs, Internal Communications, Non-profits, Event Planning, Budgets, Customer Retention, Legislative Relations, Social Media Marketing, Contract Negotiation, Marketing Strategy, Government, Event Management, Digital Media
Education
Harvard University
A.B. American History, American History (United States)
Louis D. Brandeis School of Law at the University of Louisville
Doctor of Law (J.D.)
Time Warner Cable Senior HR ExecutiveCable ConnectionMay 2000 - July 2007
Education
Harvard Business School 1990 — 1993
Masters, Business Administration
Time Warner Cable August 2013 - Present
Ed Dubiel Photography May 2008 - Present
Time Warner Cable April 2012 - August 2013
Time Warner Cable April 2008 - April 2012
Time Warner Cable August 2006 - April 2008
Eddy's Bike Shop, Inc. January 2004 - July 2006
Cole National June 2002 - August 2003
Skills
Photography, Telephone Skills, Creative Problem Solving, Saxophone, Clarinet, Tuba, Microsoft Office, Microstrategy, Bicycle Repair, Customer Retention, Call Centers, Databases, Time Management, Customer Satisfaction, Sales Management, Sales, Customer Service, Training, Team Leadership, Social Networking, Microsoft Excel, Inbound Sales, Direct Sales, Retail Sales, ICOMS
Education
Hiram College 2009 — 2013
Bachelor of Arts (B.A.), Business Management, Communications (Minor), Magna Cum Laude
The University of Akron 2001 — 2005
Music Education, History
Time Warner Cable November 2014 - Present
Time Warner Cable July 2013 - November 2014
Time Warner Cable /Legacy Insight Communications , Columbus OH November 2011 - July 2013
Insight Communications July 2010 - November 2011
Alliance Data October 1995 - April 2011
Skills
Call Centers, Customer Service, Team Building, Management, Customer Experience, Process Improvement, Leadership, Customer Satisfaction, Account Management, Customer Retention, Training, Team Leadership, Telecommunications, Cross-functional Team..., Employee Training, Microsoft Office, Employee Relations, Project Management
Education
Hampton University
The Ohio State University
Time Warner Cable April 2013 - July 2014
Atlantis Submarines August 2011 - October 2012
Arc Machines Inc. November 2006 - January 2010
US Navy November 2001 - November 2006
Skills
Troubleshooting, Digital Electronics, RF, Customer Service, Electricians, Testing, Electronics, Calibration, Maintenance, Power Supplies, Radar, Test Equipment, Preventive Maintenance, Soldering, Automation, Electricity, Avionics, Antennas, Microprocessors
Education
Hawaii Pacific University 2010 — 2011
Naval Air Technical Training Center 2002 — 2002
Certificate, Aviation Electronics Technician
Time Warner Cable August 2006 - Present
Adelphia Cable Communications January 2000 - August 2006
Adelphia Cable Communications September 1991 - December 1999
Skills
Microsoft Excel, Microsoft Word, Customer Service
Education
State University of New York College at Fredonia 1985 — 1987
Bachelor of Science (BS), Business Administration and Management, General
Hilbert College 1982 — 1984
Associate of Science (A.S.), Business Administration and Management, General
Time Warner Cable Business Class April 2012 - Present
Time Warner Cable August 2007 - April 2012
U.S. Army August 1993 - August 1998
Skills
VoIP, Telecommunications, Call Centers, MPLS, Team Leadership
Education
Haywood Community College 2003 — 2005
Wildlife, Fish and Wildlands Science and Management
Nirthwestern High School 1991 — 1993
Action Pest Control February 2015 - Present
Time Warner Cable October 2010 - July 2014
Insight Communications February 2002 - October 2010
Insight Communications December 2005 - December 2006
Insight Communications June 2001 - February 2002
Skills
Call Centers, Telecommunications, Customer Service, Management, Troubleshooting, Technical Support, Team Leadership, VoIP, Testing, Training, Customer Experience, Team Building, Broadband, Telephony, Coaching, Customer Satisfaction, Time Management, IP, Wireless
Education
Ivy Tech Community College-Southwest 2014 — 2016
Associate's degree in business, Business Administration and Management, General
Henderson Community College 1998 — 2000
Time Warner Cable November 2010 - Present
US Army May 2004 - May 2014
Time Warner Cable May 2006 - November 2010
Skills
Network Design, MPLS, Network Engineering, Cisco Routers, Routers, OSPF, VMware, Network Security, BGP, Servers, SAN, Optical Network, Security Clearance, Intelligence Analysis
Education
Hawaii Pacific University
Bachelor of Science (BS), Computer Science