Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Time Warner Cable Employees
Main Street Digital October 2014 - Present
LeeLocal October 2010 - October 2014
Venture Group Enterprises Inc May 2007 - December 2010
Board of Directors - Rock Hill Community Theatre 2004 - 2008
Time Warner Cable January 2005 - May 2007
Comporium March 2000 - January 2005
Comporium August 1997 - March 2000
ALLTEL 1986 - 1996
Skills
Leadership, Start-ups, Sales Management, Social Media Marketing, SEO, Social Media, Strategy, Telecommunications, Digital Marketing, Project Management, Selling, Marketing, Sales, Direct Marketing, Online Marketing, Telemarketing, Marketing Strategy, Call Centers, Online Advertising, Business Strategy, Blogging, Call Center, Customer Retention, Direct Sales, Advertising, Coaching, Operations Management, Strategic Planning, Executive Management, Website Development, Entrepreneurship, E-commerce, Local Search, Web Development, CRM, Management, Digital Media, Vendor Management, Sales Operations, Social Networking
Education
Kent State University 1983 — 1988
BBA
Antioch School of Ministry 2012 — 2016
Pursuing Master of Ministry
Time Warner Cable May 2014 - Present
Pitney Bowes November 2013 - May 2014
Pitney Bowes September 2011 - November 2013
Pitney Bowes August 2005 - September 2011
J.J. Keller & Associates, Inc. September 1997 - August 2005
Skills
Selling, Sales Management, Leadership, Sales, Business Development, Customer Service, Direct Sales, Management, Call Centers, Training, Coaching
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
MBA, Emphasis in Marketing
Marian College of Fond du Lac 1999 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Fox Valley Technical College 1994 — 1997
Associate's degree, Marketing
Time Warner Cable February 2014 - Present
Time Warner Cable June 2013 - February 2014
Time Warner Cable May 2008 - June 2013
Time Warner Cable August 2004 - April 2008
Goodrich Aerospace (through Volt Management Corp.) November 2003 - December 2004
Health Net of Arizona, Inc. August 2000 - October 2003
AOL April 2003 - July 2003
Health Net of Arizona, Inc. December 1998 - November 2000
Skills
Training, Customer Service, Coaching, Customer Satisfaction, Onboarding, Telecommunications, Process Improvement, Leadership, Account Management, Employee Relations, Sales, Performance Management, Sales Management, Project Management, Team Building, Public Speaking, Customer Retention, Microsoft Office, Classroom Management, Instructional Design, Troubleshooting, Team Leadership, Microsoft Word, Outlook, Talent Management, Staff Development, Cold Calling, Recruiting, Vendor Management, Customer Experience, Leadership Development, Networking, Organizational..., Employee Training
Education
Mount Mary College 2012 — 2015
Master of Business Administration (MBA), General
Kent State University 2005 — 2007
BA, Organizational Communication
Time Warner Cable November 2011 - Present
Sun Healthcare Group September 2008 - November 2011
TRC Staffing Services October 2004 - September 2008
Todays Staffing July 1999 - October 2004
Skills
Recruiting, Temporary Placement, Staff Development, Time Management, Talent Acquisition, Onboarding, Applicant Tracking..., Employee Relations, Human Resources, Technical Recruiting, College Recruiting, Performance Management, Cold Calling, Resume Writing, Talent Management, Management, Interviews, Sourcing, Training, Hiring, New Hire Orientations, Employee Benefits, Internet Recruiting, Staffing Services, Temporary Staffing, Screening, Screening Resumes, Job Fairs, Workforce Planning, Contract Recruitment, Executive Search, Employee Training, Employee Engagement, Personnel Management, Career Development, Leadership Development, Permanent Placement, HR Policies, Coaching, Customer Service, Behavioral Interviewing, Job Descriptions, Vendor Management, Customer Retention, Networking, Training Delivery, Leadership, Team Building, HRIS, Succession Planning
Education
University of Cincinnati
Kennesaw State University
Education
Time Warner Cable January 2015 - Present
Time Warner Cable April 2014 - January 2015
Time Warner Cable September 2012 - April 2014
Time Warner Cable December 2011 - September 2012
Time Warner Cable October 2007 - November 2011
Citi September 2005 - July 2006
Skills
Telecommunications, Troubleshooting, VoIP, Call Centers, Vendor Management, Integration, Testing, Process Improvement, Analysis, Team Building, Visio, Sales, Strategy, Customer Experience, Customer Service, Microsoft Office, Customer Satisfaction, Management
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (M.B.A.), Finance and Financial Management Services, 3.23
State University of New York College at Old Westbury 2003 — 2006
Bachelor of Science (BS), Management Information Systems, General
AT&T Chief Security Office December 2007 - Present
Carolina Juniors Volleyball 2010 - 2015
Time Warner Cable August 2005 - December 2007
AT&T Managed Security Services May 2003 - August 2005
Crown Castle International May 2001 - November 2002
Red Hat Professional Consulting Services - AT&T Wireless August 1998 - May 2001
Trend Consulting Services 1999 - 2001
Alltel Information Services August 1997 - August 1998
Education
The University of Akron 1997 — 2000
Bachelor of Science (BS), Computer Engineering
Kent State University 1995 — 1997
Bachelor of Science (BS), Athletic Training
Time Warner Cable May 2012 - Present
AT&T Mobility April 2010 - August 2011
Best Buy May 2003 - April 2010
Skills
Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Sales, Telecommunications
Education
National Institute of Technology 2002 — 2003
Computer Information Services, Information Technology
Kent State University 2001 — 2001
General Studies
Manchester High School 1997 — 2001
Time Warner Cable January 2015 - Present
InterAct Public Safety December 2013 - January 2015
Project Management Institute August 2013 - October 2014
Fayetteville Area Volleyball Association (FAVA) 2012 - 2014
K3 Enterprises Inc. October 2011 - November 2013
Logistic Services International, Inc. June 2010 - December 2011
Advanced Computer Learning Company (ACLC) September 2007 - July 2009
CompUSA 1994 - 1999
Skills
Instructional Design, E-learning, Course Development, ADDIE, Distance Learning, Curriculum Development, Adult Education, Needs Analysis, E-learning Development, Interactive Multimedia..., Program Management, Government Contracting, Curriculum Design, Learning Management, Learning Management..., Captivate, Job Aids, Mobile Learning, Instructional Technology, Leadership Development, Adult Learning Theory, SnagIt, Project Management, PMP, E-Learning, Interactive Media, Government, Instructor-led Training, Training
Education
University of Phoenix 2004 — 2006
Masters, Curriculum and Instruction
Kent State University 1989 — 1993
Bachelor of General Studies, Concentrations: Psychology and Sociology
Avon High School
SaferVPN June 2015 - Present
Vanguard Wines March 2014 - September 2015
Panera Bread November 2013 - July 2014
Time Warner Cable January 2013 - September 2013
Galitz School of Photography July 2012 - November 2012
Big Bang Entertainment August 2012 - October 2012
University of Cincinnati June 2010 - June 2012
Anderson Community Television October 2010 - November 2010
University of Cincinnati October 2010 - October 2010
TJ Maxx September 2005 - August 2010
Skills
Adobe Creative Suite, Photoshop, Photography, Video Production, Digital Photography, Social Media, Editing, Microsoft Excel, Advertising, Research, Sound, Film, Facebook, Graphic Design, Event Planning, Video Editing, Public Speaking, Multimedia, Video, Illustrator, Camera Operating, Social Networking, Press Releases, Blogging, Customer Service, Microsoft Office, Newsletters, Pro Tools, PowerPoint, Videography, Social Media Marketing, Copywriting, Celtx, Event Management, Camera, Time Management, Final Cut Pro, Mac, Microsoft Word, Leadership
Education
University of Cincinnati 2008 — 2012
Associate of Applied Science in Electronic Media Technology, Media
Kent State University 2007 — 2008
Communication and Media Studies
Time Warner Cable August 2006 - Present
Adelphia Cable Communications November 2004 - August 2006
Adelphia Cable Communications March 2002 - November 2004
Skills
Teamwork, Event Management, Project Planning, Team Leadership, Inventory Management, Project Management, Microsoft Office Suite, Public Relations, AutoCAD, Management, Troubleshooting, Networking, Technical Support, Network Administration, Software Installation, Computer Hardware, Switches, System Deployment, Leadership, Social Media, System Administration, Cabling, Active Directory
Education
Kent State University 1994 — 1999
Bachelor's Degree, Aerospace Flight Technology
Evins Personnel Consultants, Inc April 2014 - Present
Time Warner Cable November 2007 - July 2013
Dell Computers Inc May 1998 - June 2007
Skills
Management, Process Improvement, Vendor Management, Budgets, Access, Microsoft Office, Telecommunications, Customer Service, Recruiting, Project Management, Troubleshooting, Customer Satisfaction, Contract Negotiation, Human Resources, Facilities Operations, Maintenance Management, Preventive Maintenance, Organizational..., Order Management, Order Processing, Work Orders, Customer Retention, Payroll Administration, Online Research
Education
Keller Graduate School of Management of DeVry University 2011 — 2016
Bachelor’s Degree, Business Management minor in HR, 3.0
Clarksville High School Graduate 1985 — 1989
Diploma, Basic Skills and Developmental/Remedial Education
Apple March 2015 - Present
Kent State University August 2013 - December 2014
Target October 2010 - August 2013
TriCounty Cleaning and Maintenance January 2010 - October 2010
Blockbuster August 2009 - February 2010
Time Warner Cable July 2007 - February 2009
GameStop March 2006 - November 2007
Skills
Communication, Customer Service, Social Media, Social Networking, Marketing Communications, Social Media Marketing, PowerPoint, Public Speaking, Teamwork, Microsoft Word, Teaching, Research, Facebook, Microsoft Office
Education
Kent State University 2009 — 2013
Bachelor of Arts (BA), Major in Applied Communication, Minor in Interpersonal Communication
Kent State University
Mass and Mediated Communication
Time Warner Cable June 2010 - Present
Signature Consultants November 2009 - May 2010
Principle Solutions Group July 2009 - November 2009
COMSYS June 2006 - March 2009
HAVI Global Solutions March 2001 - June 2006
Eskye Solutions Inc. June 2000 - July 2001
Enterprise Information Solutions June 1998 - June 2000
University Health Systems Consortium March 1998 - June 1998
Gensys (Computer Vision) January 1998 - March 1998
Skills
Certified ScrumMaster, Master in Project..., Databases, ETL, Oracle, Unix, Data Warehousing, Business Intelligence, Microsoft SQL Server, PL/SQL, SQL, Integration, Data Modeling, Testing, Analysis, Business Analysis, Business Intelligence..., Informatica
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Project Management, Project Management
University of Saint Francis 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Computer Science
Joliet Junior College 1994 — 1996
Associates Degree in Applied Science, Computer Information Systems
Bright House Networks December 2013 - August 2014
Time Warner Cable October 2012 - December 2013
Self Employed April 2004 - October 2013
Comcast Spotlight January 2007 - December 2011
Comcast Spotlight 2004 - 2011
Comcast Spotlight April 2004 - January 2007
GTech, Technical services June 2002 - April 2004
Film / Video Equipment Service Company August 2000 - May 2002
Burst Communications September 1998 - August 2000
Skills
Program Management, Project Planning, Project Execution, Project Coordination, Launching Of New..., Performance Testing, Project Implementation, Technical Training, Technical Service, Production Support, Project Management, Technical Support, Networking, Broadcast, Camera, Video, Streaming Media, Digital Video, Troubleshooting, Digital Media
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Still Attending, Electronic Engineer Technologies, 3.5
Sony Boradcast 1999 — 2001
Technical training, Beta Cam, Betacm SP, Digital Compression Theory, Broadcast Camroders, VTRS', DVCAM, Completed
DeVry EET
Electronic Engineering Technologies
Hydro-Environmental Technologies, Inc. May 2013 - July 2014
Time Warner Cable July 2012 - March 2013
Rennsselaer Polytechnic Institute July 2010 - August 2012
AMRI January 2006 - May 2010
Taconic January 2004 - January 2006
Skills
Research, Data Analysis, GMP, Event Planning, Windows, Outlook, EHS, Biosafety, Hazard Analysis, Biotechnology, Workplace Safety, Construction Safety, Team Leadership, Leadership, Hazardous Materials, Hazard Recognition, Management, Healthcare, Teaching, Strategic Planning, Project Management, Training, Risk Assessment, Safety Management..., Hazardous Materials..., Customer Service, HAZWOPER, Hazardous Waste..., Policy, Leadership Development, Social Media, Chemical Safety, RCRA, EPA
Education
Keene State College 1997 — 2001
Bachelor of Science (B.S.), Safety Studies
Shenedehowa High School 1988 — 1996
Time Warner Cable Corporate April 2012 - Present
Time Warner Cable Corporate 2010 - 2012
Time Warner Cable 2008 - 2010
Time Warner Cable 2007 - 2008
Time Warner Cable 2005 - 2007
Skills
TCP/IP, VOD, Telecommunications, VoIP, Servers, Troubleshooting, Broadband, Customer Service, Call Center, Telephony, Ethernet, IP, IPTV, Call Centers, Computer Network..., Cisco Technologies, Networking, Technical Support
Education
DeVry University's Keller Graduate School of Management-North Carolina 2004 — 2005
MBA Candidate
The Ohio State University 1999 — 2004
BA, Interactive Communications
Comcast Spotlight October 2013 - Present
Valassis February 2012 - November 2013
Time Warner Cable September 2010 - February 2012
Insight Media Advertising September 2006 - September 2010
Advo, Inc. January 2004 - January 2006
The Louisville Courier - Journal January 2001 - January 2004
The Cincinnati Enquirer January 1992 - January 2001
Skills
Advertising, Marketing Strategy, Account Management, Team Building, Salesforce.com, Direct Mail, Digital Strategy, Social Media, Media Planning, Online Marketing, Social Media Marketing, New Business Development, Lead Generation, Online Advertising, Digital Marketing, Integrated Marketing, Mobile Marketing, Advertising Sales, Sales Presentations, Database Marketing, Business Development, Strategy, Marketing, Direct Marketing, Sales, Management, Digital Media, Leadership, B2B, Market Planning, Email Marketing
Education
Kent State University 1983 — 1988
Bachelor of Science
Time Warner Cable November 2006 - Present
Time Warner Cable November 2006 - Present
Time Warner Cable November 2006 - Present
JPMorgan Chase November 1996 - May 2005
Skills
Call Centers, Management, CRM, Analysis, Team Building, Leadership, Business Development, Credit, Sales, Customer Retention, Customer Satisfaction, Analytics, Process Improvement, Forecasting, Telecommunications
Education
Kent State University
Business Management
Sterling Jewelers August 2012 - Present
Time Warner Cable December 2009 - April 2012
Skills
Computer Hardware, OS X, Windows, Technical Support, Access, Customer Satisfaction, Retail, Microsoft Office, Social Networking, Windows 7, Customer Service, Call Center, Talent Management, iWork, iLife, Photography, Social Media, Mac OS X, Apple Aperture, Sales
Education
Kent State University 2002 — 2005
Psychology
Time Warner Cable Business Class July 2002 - Present
Time Warner Cable June 1998 - July 2002
Skills
VoIP, Solution Selling, Account Management, Enterprise Software, Managed Services, Cloud Computing, Co-location, Direct Sales, Salesforce.com, Unified Communications, Telecommunications, Telephony, Ethernet, Sales Process, Wireless, MPLS, Management, Networking, Sales
Education
Kent State University 1993 — 1997
Time Warner Cable February 2012 - Present
Time Warner Cable November 2009 - February 2012
H & R Block January 2006 - February 2012
Jefferson Wells July 2007 - December 2008
IPM-Software April 2006 - April 2007
Wisconsin Department of Transportation 1999 - 2005
Skills
SQL, McAfee, Internet Explorer, Excel, Customer Service, Reconciliation, Outlook, Microsoft Office, Word, Problem Solving, PeopleSoft, PowerPoint, Administration, Windows, System Administration, Microsoft Excel, Process Improvement, Microsoft Word, Account Management, Sales, Access, Accounting, Financial Analysis, Management, Team Building, Training, Troubleshooting
Education
Keller Graduate School of Management of DeVry University 2007 — 2011
Master of Business Administration, Business and Finance Analysis
University of Wisconsin-Milwaukee
Bachelor of Business Administration, Management Information Systems
Binary Tactics, LLC April 2011 - Present
American Medical Response June 2009 - April 2011
Kent State Stark 2006 - 2008
SCORE January 2007 - August 2007
Time Warner Cable June 2006 - August 2006
Skills
Recruiting, Management, Human Resources, Project Management
Education
Kent State University 2005 — 2009
Business Administration, Business, Management, Marketing, and Related Support Services
Leadership Buffalo 2013 - Present
Time Warner Cable February 2012 - Present
Mercy touch International 2013 - 2014
Mercy touch International 2013 - 2014
Time Warner Cable July 2008 - 2013
NAMIC 2009 - 2011
Time Warner Cable March 2004 - July 2008
Time Warner Cable May 2003 - March 2004
Sprint PCS June 2000 - April 2002
Skills
Leadership, Call Center, Business Acumen, Training, Customer Service, Team Building, Classroom, Leadership Development, Inventory Management, Sales, Contract Management, Coaching, Incentive Programs, Call Centers, Management, Employee Relations, Program Management, Analysis, Cross-functional Team..., Customer Experience, Strategic Planning, PowerPoint, Outlook, Troubleshooting, Access, Account Management, Customer Retention, Human Resources, Time Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
Network Communication
University of Phoenix 2008 — 2010
Business Administration
South Carolina State University 1993 — 1997
B.S., Business Administration-Marketing
Hillcrest High School
Yoh, A Day & Zimmermann Company May 2013 - July 2014
Time Warner Cable January 2011 - May 2013
Target January 2008 - March 2009
Target August 2005 - January 2008
Skills
Troubleshooting, Management, Software Documentation, Call Centers, Team Leadership, Project Management, Microsoft Office, Leadership, Process Improvement, Telecommunications, Team Building, Windows, Microsoft Excel, Customer Service, Security, Networking, Sales
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Master of Project Management, Project Management, 3.87
Devry University 2007 — 2010
Bachelor, Network and Communication management, 3.77
PNC February 2013 - Present
Jboogie Entertainment January 1999 - Present
Time Warner Cable September 2010 - February 2013
Diebold July 2007 - August 2010
Enterprise Rent-A-Car August 2003 - July 2007
Skills
Sales, Account Management, Public Speaking, Radio Broadcasting, Mentoring, Customer Service, Sales Operations, Sales Process, Management, Marketing, Leadership, Sales Management, Customer Satisfaction, Business Planning, Direct Marketing, Marketing Strategy, New Business Development, Customer Retention, Cross-functional Team..., Direct Sales, Social Networking, Marketing Communications, Teamwork, Cold Calling, Team Building, Call Centers
Education
Kent State University 1997 — 2003
Fine and Professional Arts, Communication Studies
Patterson Career Academy 1993 — 1997
Time Warner Cable December 2014 - Present
Advantage Sales & Marketing January 2014 - Present
Acosta Sales & Marketing June 2013 - December 2013
First Communications September 2012 - March 2013
InfoCision Management Corporation October 2010 - May 2012
Windstream Communications July 1999 - November 2009
Wagler Homes 1992 - 1993
Skills
Customer Service, Advertising, Supervisory Skills, Sales, Marketing Communications, Customer Satisfaction, Account Management, Coaching, Microsoft Office, Social Media, Interviews, Merchandising, Social Media Strategist, Demographics, Employee Training, Training, Leadership, Call Centers, Marketing Strategy
Education
Kent State University 1983 — 1988
Bachelor of Science, Fashion Design & Merchandising
AT&T August 2013 - August 2014
United States Postal Service December 2011 - August 2013
Mas Tec 2010 - 2010
Time Warner Cable September 2008 - November 2009
Time Warner Cable August 2006 - August 2008
Time Warner Cable March 2005 - August 2006
Comcast Cable March 2001 - February 2005
Golden Sky Systems October 1997 - March 2001
Skills
Customer Satisfaction, Customer Service, Leadership, Team Building, Customer Retention, Troubleshooting, Process Improvement, Management, Vendor Management, Telecommunications, Call Centers, VoIP, Team Leadership, Wireless, Account Management, Training, Broadband, Customer Experience, Sales
Education
Kent State University 1973 — 1976
Communications
Kent State University
Weltman, Weinberg & Reis Co., LPA July 2014 - Present
Fleet Response November 2013 - July 2014
Time Warner Cable August 2007 - April 2013
Time Warner Cable June 2004 - August 2007
Medco September 2003 - June 2004
Skills
Promotions, Copywriting, Editing, Community Building, Marketing Communications, Media Planning, Event Marketing, Event Planning, Customer Service, Marketing Strategy, Market Planning, Online Marketing, Media Buying, Marketing, Digital Marketing, Sponsorship, Direct Marketing, Digital Media, Product Marketing, Integrated Marketing, Internal Communications, Newsletters, Corporate Branding, Account Management, CRM, Online Advertising, Management, Cross-functional Team..., Budgets, Advertising, Email Marketing, Relationship Marketing, Social Media Marketing, Direct Mail
Education
Ohio Dominican University 2005 — 2009
Master of Business Administration, Business
Kent State University 1999 — 2003
Bachelor, Advertising and Marketing, School of Journalism and Business
Ja' Mone' Couture October 2008 - Present
Servpro of South Brevard August 2000 - August 2007
Time Warner Cable June 1996 - August 2000
Skills
Small Business, Customer Service, Retail, Public Speaking, Marketing, Coaching, Sales, Entrepreneurship, Social Networking, Leadership Development
Education
Keiser College 1991 — 1992
The Ohio State University March 2014 - Present
Time Warner Cable February 2013 - March 2014
CAS September 2012 - January 2013
PNC November 2011 - October 2012
The Ohio State University September 2008 - August 2011
Clinton Consultants January 2011 - June 2011
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Leadership, Dreamweaver, Web Design, Microsoft Word, Adobe Creative Suite, Training, Marketing Research, Creative Writing, Photoshop, Databases, Time Management, Social Media, Public Speaking, JavaScript, Adobe Fireworks, Adobe Photodeluxe, Multimedia, French, Drawing, InDesign, Communication, Mathematics, Writing, Illustrator, Windows 7, Windows XP Pro, Customer Service, Windows Vista, Windows 8, Mac OS, Organizational..., Ticketing Systems, Team Building, Management, Project Management
Education
Keller Graduate School of Management of DeVry University 2014 — 2017
Master's Degree, Business Administration and Management, Information Systems Management, 3.73 GPA
The Ohio State University 2007 — 2011
Bachelor’s Degree, New Media and Communicaion Technology
Bishop Hartley High School 2004 — 2007
Diploma
Thorntons Inc. August 2013 - Present
Time Warner Cable March 2012 - August 2013
Insight Communications January 2010 - February 2012
Yum 2007 - 2009
Long John Silver's / A&W 2007 - 2009
Skills
Outlook, Microsoft Office, Training, Access, Team Building, Customer Service, Troubleshooting, Microsoft Excel, Process Improvement, Leadership, Strategic Planning, Employee Relations, Human Resources, Editing, Lotus Notes, Customer Satisfaction, Software Documentation, PowerPoint, Call Centers, Time Management, Data Entry, Team Leadership, Recruiting, Payroll, Invoicing, Microsoft Word, Project Management, Vendor Management, Performance Management, Windows, Operations Management, Event Planning, Coaching, Leadership Development, Organizational..., Onboarding, Marketing, Social Networking, Retail, Employee Training, Event Management, Telecommunications, Public Speaking, Benefits Administration, Networking, New Hire Orientations
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA), Concentration in Project Management and Human Resources
MacLean Power Systems October 2014 - Present
Time Warner Cable March 2014 - October 2014
Time Warner Cable November 2011 - March 2014
US Foodservice February 2006 - November 2011
Skills
Accounting, Financial Reporting, GAAP, Sarbanes-Oxley Act, General Ledger, Internal Controls, SEC filings, Hyperion Enterprise, Fixed Assets, Variance Analysis, US GAAP, JD Edwards, Accruals, Revenue Recognition, CPA, Sarbanes-Oxley, Financial Statements, Financial Accounting, Journal Entries, Tax Accounting, Cost Accounting, SEC Filings
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Master, Accounting and Financial Management
It Works Global December 2014 - Present
Time Warner Cable June 2014 - Present
PlusOne Communications November 2012 - July 2014
PlusOne Communications August 2009 - November 2012
Center for Families and Children February 2011 - May 2011
Giant Eagle June 2007 - August 2009
Skills
Microsoft Office, Marketing, Advertising, PowerPoint, Microsoft Excel, Public Speaking, Social Media, Microsoft Word, 10 Key, Customer Service, Time Management, Human Resources, Management, Sales, Call Centers
Education
Kent State University 2006 — 2011
Bachelors, Marketing
Garfield High School 2002 — 2006
Diploma, Required
Cartesian October 2014 - April 2015
Convergence Acceleration Solutions/CAS Group June 2014 - October 2014
Time Warner Cable Business Class September 2012 - June 2014
T-Mobile March 2012 - June 2012
TMNG May 1999 - March 2012
The Management Network Group May 1999 - March 2012
Time Warner Cable June 2010 - December 2011
RVA Consulting November 2008 - March 2010
Virgin Media May 2006 - June 2008
Telfort 2003 - 2007
Skills
Telecommunications, Business Analysis, Business Process, E-commerce, Integration, Leadership, Management, Management Consulting, Process Improvement, Program Management, Requirements Analysis, SDLC, Service Delivery, Testing, User Acceptance Testing, Vendor Management, VoIP, Wireless
Education
Kent State University 1969 — 1971
Cardinal High School 1965 — 1969
SuccessStreet December 2011 - August 2013
Time Warner Cable May 1996 - October 2011
University of Akron, Kent State University, Mount Union University 1970 - 2008
Time Warner Cable April 2002 - February 2004
Time Warner Cable May 1996 - June 1997
City of Norton, OH January 1985 - July 1992
Skills
Community Relations, Event Planning, Government Liaison, Public Relations, Public Speaking, Community Outreach, Writing, Marketing Communications, Media Relations, Internal Communications, Strategic Planning, Social Media, Crisis Communications, Strategic Communications, Marketing Strategy, Event Management, Leadership Development, Promotions, Team Building, Coaching, Research, Government Relations, Editing, PowerPoint, Problem Solving, Entrepreneurship, New Media, Start-ups, Web Project Management, Community Development, Press Releases, Advertising, Fundraising, Corporate Communications, Marketing, Integrated Marketing, Newsletters, Video, Social Networking, Publicity, Social Media Marketing, Speech Writing, Blogging, Online Marketing, Copywriting, Facebook, Television, Volunteer Management, Email Marketing, Digital Media
Education
Kent State University 1996 — 2005
PhD, Education
Mount Union College
Bachelor of Arts, Education
University of Akron
Master's degree, Higher Education/Higher Education Administration
Time Warner Cable January 2000 - Present
Skills
VoIP, Wireless, Telecommunications, Invoicing, Broadband, IP, Telephony, Ethernet, MPLS, DWDM, Team Leadership
Education
Kent State 1998 — 1998
Kent State University
United World Line October 2012 - Present
Bay Presbyterian Church August 2012 - Present
Mediterranean Shipping Company September 2010 - October 2012
Time Warner Cable August 2010 - September 2010
Geek Squad October 2005 - August 2010
Skills
Maritime Logistics, Business Development, Sales, Leadership, Logistics, Management, Supply Chain, Customer Service, Training, Customer Satisfaction, 3PL, Retail, Budgets, Teamwork, Team Leadership, Ocean Freight, CRM, Operations Management, Troubleshooting, Planning, Salesforce.com..., Inventory Management, Project Planning, Procurement
Education
Kent State University 2009 — 2011
Bachelor, Business Administration
Lorain County Community College 2007 — 2009
Associate of Applied, Business
Bank of America October 2014 - Present
TEKsystems March 2014 - September 2014
Duke Energy Corporation July 2013 - December 2013
Time Warner Cable April 2013 - July 2013
Time Warner Cable April 2011 - April 2013
Lowe's Companies October 2007 - April 2011
Denise Hunter Communications January 2003 - December 2007
UNC Charlotte June 2005 - October 2007
CARQUEST Corporation August 2004 - June 2005
Peace College March 2002 - August 2004
Skills
Internal Communications, Media Relations, Press Releases, Strategic Communications, Public Relations, Newsletters, Editing, Corporate Communications, Marketing Communications, Publications, Web Content, Community Development, Employee Engagement, Social Media Marketing, Strategy, Change Management
Education
Kent State University 1990 — 1994
Bachelor of Science, Public Relations
The Village Network April 2013 - Present
The Village Network March 2011 - April 2013
Office Team October 2010 - March 2011
Homesite Home Insurance March 2008 - May 2009
Adecco/Arrow Electronics November 2007 - March 2008
Time Warner Cable October 2006 - October 2007
Time Warner Cable July 2005 - October 2006
American Medical Response November 2004 - July 2005
Spherion Staffing September 2002 - November 2004
Skills
PeopleSoft, Employee Relations, Recruiting, Human Resources, Resume Writing, Background Checks, HRIS, Training, Interviews, Employee Benefits, Temporary Placement, Sourcing, New Hire Orientations, Hiring, Screening
Education
The University of Akron 1998 — 2000
Business Management Technologies
Kent State University
of study, Fashion Design/Merchandising
Medina County Career Center
of study, Computer Programming
University of Akron, Wayne College
Associates Degree, Business Management Technologies
Crestwood Management, LLC May 2011 - Present
Contract IT April 2010 - May 2011
Safeguard Properties December 2008 - February 2010
Jones Day October 2006 - December 2008
Time Warner Cable October 2004 - March 2008
Sapphire Technologies February 2006 - May 2006
Per-Se Technologies August 2003 - March 2004
Westfield Group December 2000 - March 2003
Progressive Insurance November 1998 - November 2000
Skills
Management, Access, Call Center, Process Improvement, Visio, Project Management, Customer Service, Training, SharePoint, Vendor Management, Team Building, Change Management, Performance Management, Lotus Notes, Software Documentation, Integration, Business Intelligence, Quality Assurance, Coaching, Troubleshooting, Call Centers, Operations Management, Team Leadership, Program Management, Leadership, Analysis, Business Analysis, Business Process..., IT Management, Technical Support, Information Technology, System Administration, PMP, Help Desk Support, SDLC, ITIL, Microsoft Project, Budgets, Cross-functional Team...
Education
Kent State University 1986 — 1991
Political Science
Ride for Diabetes, Inc. April 2015 - Present
Greg Veal Consulting, Incorporated July 2009 - Present
COMMON, A Users Group 1979 - Present
Real Estate Investor 2002 - 2014
Real Estate Investor 2002 - 2014
RPG World 1989 - 2010
Time Warner Cable May 2008 - June 2009
Barnes Distribution 2007 - 2008
Briteskies, LLC 2006 - 2008
ASUG 1902 - 2008
Skills
RPG III, Databases, Business Process, Software Documentation, Business Intelligence, IBM iSeries, Data Warehousing, Consulting, Database Design, Systems Analysis, SQL, RPG, IBM AS/400, Strategy, OS/400, Programming, DB2, CLP, Operating Systems, IT Management, Computer Hardware, Public Speaking, System Administration
Education
Kent State University 1965 — 1973
BA, Psychology, Music
Parma High School 1960 — 1964
The 3rd degree., Music
DeVry Education Group May 2014 - November 2014
DeVry University October 2012 - November 2014
DeVry University July 2010 - September 2012
DeVry University May 2009 - July 2010
The Real Estate Book September 2008 - February 2009
Cox Radio Dayton January 2006 - February 2008
Time Warner Cable October 2002 - January 2006
Cincinnati.com August 2000 - October 2002
Cox Interactive Media 1999 - 2000
Skills
Microsoft Office, Troubleshooting, Problem Solving, Team Building, Cross-functional Team..., Cross Selling, Cross Media Marketing, Account Management, Research, Charity Work, Lifestyle Coaching, Coaching Staff, Creativity, Computer Proficiency, Professional Experience, Self-driven, Customer Service, Customer Satisfaction, Customer Retention, Customer Acquisition, Customer Analysis, Achieving Results, SEM, Radio, B2B Marketing, Process Scheduler, Time Management, Strategic Planning, Career Counseling, Higher Education, Leadership, Staff Development, Recruiting, Public Speaking, Management, Sales, Training, Advertising, Academic Advising, Admissions, Budgets, Coaching, Facebook, Fundraising, Leadership Development, Integrated Marketing, New Business Development, Online Advertising, Online Marketing, Sales Operations
Education
DeVry University's Keller Graduate School of Management-Ohio 2009 — 2013
MBA, Public Administration, 3.81
Wright State University 1986 — 1988
BA, Organizational Communicatiions
University of Louisiana at Lafayette 1982 — 1986
Business Communications
Carroll High School 1978 — 1982
CCA Global Partners October 2013 - Present
Your Meeting Professional October 2010 - October 2013
HelmsBriscoe ResourceOne December 2011 - September 2013
Meeting Professionals International - WestField Chapter July 2012 - June 2013
MPI WestField July 2009 - June 2011
Wings Unlimited Inc. 2010 - 2011
Deloitte May 2000 - July 2009
Independent Jewelers Organization April 1998 - March 2000
Time Warner Cable November 1994 - April 1998
Wertheim Schroeder 1984 - 1988
Skills
Global Meeting Planning, International Site..., Hotel Contract..., Meeting Management, Budget Management, Onsite Management, Corporate Meetings, Conference Management, Hotel Site Selection, Event Management, Event Planning, Food & Beverage, Meeting Planning, Special Events, Corporate Events, Incentives, Conferences, Vendor Relations, Contract Negotiations, Association Meeting..., Events, Venue Site Selection, Relationship Management, Global Sourcing, Vendor Management, Location Intelligence, Trade Shows, Hotels, Sponsorship, Budgets, Strategic Planning, Hospitality Industry, Contract Negotiation, Management, Hospitality Management, Hospitality, Resorts, Time Management, Project Planning, Negotiation, Customer Service
Education
State University of New York Empire State College
AS, Business
Kent State University
Psychology, Photography
Cuyahoga Falls High School
AultCare 2014 - Present
Zollinger, Gruber, Thomas & Co July 2010 - 2014
TM Bigrigg Photography, LLC October 2009 - 2014
Time Warner Cable August 2006 - July 2010
Time Warner Cable September 2005 - August 2006
Ohio Business Forms February 2004 - September 2005
Borders Books 2000 - 2002
Trivium 1994 - 1999
Skills
Windows Server, Disaster Recovery, Linux, Unix, Troubleshooting, System Administration, VPN, Operating Systems
Education
Stark State College of Technology 2003 — 2006
Kent State University 1994 — 2002
History, Sociology
McKinley Sr. High
United Methodist Church of Kent January 2015 - Present
Klaben Auto Store September 2011 - Present
Time Warner Cable August 2009 - October 2011
Time Warner Cable May 2008 - August 2009
Hollywood Video September 2003 - March 2008
Hollywood Video July 2002 - September 2003
Hollywood Video May 2001 - July 2002
Skills
Microsoft Office, Adobe Design Programs, WordPress, InDesign, MailChimp, Copywriting, Typesetting, Customer Service, Customer Retention, Customer Relations, Microsoft Word, Microsoft Excel, Outlook, Google Docs, Google Maps, Google Drive, Automotive, Inventory Management, R&R, POS, Wireless Networking, Access
Education
Kent Theodore Roosevelt High School
Kent State University
Bachelor of Arts, Classics
ProofHQ, a Workfront Company February 2015 - Present
ProofHQ March 2014 - Present
iContact March 2012 - February 2014
iContact September 2011 - March 2012
iContact June 2011 - September 2011
iContact November 2010 - June 2011
Time Warner Cable June 2009 - October 2010
Newell Rubbermaid June 2007 - January 2009
Skills
Salesforce.com, Email Marketing, Call Center, Marketing Strategy, Selling, Microsoft Excel, SaaS, Account Management, Sales Process, Direct Sales, Cold Calling, Sales, Social Media Marketing, Solution Selling, Customer Satisfaction, Marketing, Customer Retention, E-commerce, Management, Email Marketing Software, Email Strategy, Retention Management, Internet, Telephone Interviewing, Interviews, Interviewing Skills, Training, Customer Service, Customer Acquisition, Customer Support, Customer Insight, Customer Oriented, Strategic Partnerships, Social Networking, Social Media, CRM, Analysis, Coaching, Recruiting, Call Centers, Selling Skills, Sales Management, Sales Operations, Strategy, Analytics, New Business Development, Building Relationships, Business Development, Google Analytics, Online Marketing
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
M.B.A., H.R.
Pennsylvania State University 2003 — 2007
B.S., Marketing
Combined Insurance United States July 2015 - Present
Colonial Life October 2014 - August 2015
Time Warner Cable December 2012 - August 2014
Richland School District One February 2012 - December 2012
Pizza the Pie September 2008 - February 2012
Skills
Public Speaking, Sales, Leadership, Team Building, Sales Management, Customer Satisfaction, Strategic Planning, Customer Service, Microsoft Office, Call Centers, Food & Beverage, Restaurants, Restaurant Management, Management, Training
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
South Carolina State University 2002 — 2007
Music, Music Technology
Northwestern University August 2014 - Present
Northwestern University February 2014 - July 2014
Northwestern University September 2013 - November 2013
Shaffer Capital March 2010 - July 2012
The Columbus Dispatch March 1997 - October 1999
John Bailey & Associates June 1996 - October 1996
Time Warner Cable May 1995 - May 1996
Skills
Marketing Communications, Social Media Marketing, Social Media, Email Marketing, Public Relations, Marketing, Copywriting, Marketing Strategy, Press Releases, Digital Marketing, Facebook, Direct Marketing, Integrated Marketing, Event Planning, Event Management, Internal Communications, Media Relations
Education
Kent State University 1991 — 1995
Bachelor of Science (BS), Journalism with a minor in Business Management
Our Country Homes February 2013 - Present
Time Warner Cable September 2013 - December 2014
Skills
Customer Service, Project Management, Management, Strategic Planning, Leadership, Microsoft Word, Project Planning, Budgets, Public Speaking, Sales, Entrepreneurship, Construction, Contract Management, Contract Negotiation, Negotiation, Process Scheduler, Purchasing, Residential Homes
Education
Kent State University 2000 — 2004
Bachelor's Degree, Computer Science, 3.82 g.p.a.
Kent State University 2000 — 2004
Bachelor's degree, Computer Science
Irc September 2015 - Present
Time Warner Cable October 2014 - Present
Stark summit ambulance January 2012 - September 2014
Servpro West akron July 2011 - October 2012
Orion Construction&Electric 2012 - 2012
Castle Aviation Inc January 2005 - January 2007
Skills
Airline security, Photoshop, Networking, Social Networking, Social Media Marketing, IICRC Certified, Marketing, Sales, Leadership, Customer Service, Management, Small Business, Team Leadership, Social Media, Marketing Strategy, Training, Strategic Planning, New Business Development, Public Speaking
Education
Kent State University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.2
Time Warner Cable Cash Disbursements/Accounts Payable /Quality Assurance SpecialistTime Warner CableSeptember 1998 - Present
Skills
Outlook, PeopleSoft, Auditing, Customer Service, Account Reconciliation, Accounts Receivable, Budgets, General Ledger, Bank Reconciliation, Analysis, Accounts Payable, Accounting, Microsoft Office, Microsoft Word, Financial Analysis, Financial Reporting, Leadership
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MAFM, Accounting, Financial Management, CFE (certified forsenic examiner)
University of Phoenix 2006 — 2010
BS, Business Manangement
Time Warner Cable September 2014 - Present
Allstate January 2002 - January 2012
Skills
Performance Management, Call Centers, Coaching, Operations Management, Leadership Development, Strategic Planning, Talent Management, Leadership, Customer Service, Project Management, Call Center, Recruiting, Training, Employee Relations, Instructional Design, Management, Team Building, Change Management, Employee Engagement, Insurance, Process Improvement
Education
Kent State University
BA, Psychology
Time Warner Cable Business Class November 2011 - Present
Time Warner Cable February 2008 - November 2011
Ohio Edison First Energy March 2005 - February 2008
Payless ShoeSource June 2004 - February 2008
Skills
Customer Service, Sales, Telecommunications, Management, Account Management, Leadership, Team Leadership, Customer Satisfaction, Sales Management, Marketing, Customer Retention, Sales Operations, Customer Experience, Training, Salesforce.com, Team Building, Direct Sales, Sales Process, Invoicing, Solution Selling, Time Management, Teamwork
Education
Kent State University 2004 — 2006
Associate's degree, Business, Management, Marketing, and Related Support Services
Ellet High School 2000 — 2004
High School Diploma, General Studies, 9-12
Dish Satellite TV January 2015 - August 2015
Time Warner Cable January 2013 - December 2013
Verizon Wireless September 2010 - October 2011
PNC Investments (Unofficial) May 2002 - February 2009
Fifth Third Securities May 1998 - May 2002
Skills
Film Editing I Movie..., Microsoft Powerpoint, Social Networking, Social Media Marketing, Sales, Customer Satisfaction, Social Media, Small Business, Investments, Microsoft Office, Microsoft Excel, Negotiation, Website Development, Investment Management, Investment Strategies, Tax Preparation, Time Management, P&C, Life and Health, Training, Public Speaking, Website Promotion, Website Monetization, Income Tax, Income Tax Preparation, Android, Content Managed Websites, Strategic Financial..., Blogging, Finance, Event Planning, PowerPoint
Education
Kent State University 2015 — 2015
Public Relations/Image Management, 3.28
University of Cincinnati 1980 — 1985
BBA, Accounting, 3.0
NASCAR January 2015 - Present
Time Warner Cable November 2013 - December 2014
Jazzercise, Inc November 2010 - January 2014
SCOR Global Life Americas June 2008 - October 2013
Transamerica Reinsurance September 2005 - June 2008
American Greetings May 2005 - August 2005
American Greetings August 2002 - August 2005
Skills
Financial Analysis, Process Improvement, Financial Reporting, Analysis, Risk Management, Leadership, Auditing, Program Management, Sarbanes-Oxley Act, Team Leadership, Finance, Business Process, Insurance, Performance Management, Coaching, Credit, Sales, New Business Development, Variance Analysis, Accounts Payable, Training, PeopleSoft, QlikView, Microsoft SQL Server, Hyperion Essbase, Quality Assurance, Quality Control, Data Mining, Financial Statements, PowerPoint, Microsoft Excel, US GAAP, IFRS, Accounts Receivable
Education
Keller Graduate School of Management of DeVry University 2006 — 2009
Master of Business Administration (M.B.A.)
University of Dayton 1998 — 2002
Bachelors of Science in Business Administration, Marketing
Revere High School 1994 — 1998
Verizon Digital Media Services June 2014 - Present
Time Warner Cable November 2013 - June 2014
Time Warner Cable May 2013 - November 2013
BT Americas (British Telecom) November 2012 - May 2013
BT Americas (British Telecom) April 2010 - November 2012
BT Americas (British Telecom) February 2009 - November 2011
ITT February 2007 - August 2008
Verizon August 2001 - February 2007
SBC June 2000 - July 2001
US Navy July 1991 - July 1999
Skills
Network Performance..., Microsoft Office, Computer Network..., Time Management, Troubleshooting, Technical Training, Communication Skills, Highly motivated..., Enthusiasm to learn, Adaptability, Positive Team Player, Confidence Building, IT Operations, Fiber Optic Networks, Military Aviation, Creative Problem Solving, Cost Planning, Team Leadership, Networking, LAN-WAN, Work Ethic, Program Management, Technical Support, IP, TCP/IP, Cisco Technologies, DSL, Switches, VoIP, Network Design, SharePoint, Ethernet, Telecommunications, MPLS, Routers, Telephony, Network Administration, Data Center, Network Architecture, WAN, Software Documentation, Network Engineering, Software Installation, T1, Wireless, Wireless Networking, Firewalls, Network Security, Unified Communications, Managed Services
Education
University of Phoenix 2002 — 2008
Bachelor's degree, Business Administration and Management, General
Keller Graduate School of Management of DeVry University
Master's degree, Information Technology Security
Advanced.1 2014 - August 2015
Time Warner Cable 2011 - 2014
Time Warner Cable 2008 - 2011
Gevity 2007 - 2008
HBO 2001 - 2006
IBIS 1999 - 2001
Showtime Networks 1996 - 1999
Skills
Strategic Partnerships, Leadership, Strategy, Training, Sales, Telecommunications, Management, Customer Retention, Business Development, Call Centers, Marketing, Competitive Analysis, Selling, Account Management, Managed Services, Direct Sales, Call Center, New Business Development, Sales Management, Customer Satisfaction, Outsourcing, Networking, Product Development, Solution Selling, CRM, B2B, Team Leadership, Program Management, Customer Experience, Wireless, Employee Training, Customer Service, Cold Calling, Strategic Planning, VoIP, Vendor Management, Analysis, Operations Management, Coaching, Process Improvement, Sourcing, Sales Operations, Human Resources, Cross-functional Team..., Negotiation, Sales Process, Product Management, Forecasting, Broadband, Team Management
Education
Kennesaw State University 2003 — 2005
Masters, Conflict Management
The University of Georgia 1990 — 1994
B.S., Speech Communication
Time Warner Cable February 2015 - Present
Time Warner Cable October 2012 - February 2015
SparkBase June 2011 - October 2012
Sherwin Williams October 2009 - June 2011
Skills
Web Applications, Test Automation, SQL, Mobile Applications, Android, Java, PHP, JavaScript, MySQL, Testing, Ruby, HTML, C++, iOS, jQuery, Android SDK, QA Scripting, Atlassian JIRA, Manual Testing, MonkeyTalk, Eclipse, CSS, CSS3, Test Cases, Mobile Devices
Education
Kent State University 2007 — 2011
BS, Computer Science
Kenston High School 2001 — 2005
Environmental Design Group March 2015 - Present
Parsons March 2013 - March 2015
URS Corporation May 2004 - March 2013
Ohio Department of Transportation June 2000 - May 2004
Snelling Staffing Services June 1998 - October 1999
Time Warner Cable July 1994 - May 1998
Skills
Transportation..., Civil Engineering, Highways, Road, Microstation, Erosion Control, Highway Design, Sewer, Land Development, CAD, Transportation Planning, Concrete, Construction, Construction Management, Site Development, Geotechnical Engineering, Traffic Engineering, Surveying, Bridge, Structural Engineering
Education
The University of Akron 1999 — 2004
BS, Civil Engineering
Kent State University 1993 — 1996
n/a, Architecture
Tallmadge High School 1985 — 1989
Diploma, College Prep
Ashtabula County Medical Center July 2015 - Present
Adecco Engineering & IT January 2014 - July 2015
Time Warner Cable April 2012 - January 2014
Jason J Sams Computer Service July 2011 - September 2012
Walmart February 2005 - September 2009
Skills
IT Consulting, Computer Repair, Troubleshooting, Microsoft Operating..., Microsoft Office, Wireless Networking, Networking, Java, C++, Visual Basic, HTML, Cable Broadband, Telecommunications, Home Theater, Cable Television, Training & Development, Customer Service, Inventory Management, Management, Laptops, Printers, Wireless
Education
Kent State University
Associate's degree, Applied Business in Computer Technology
Lakeland Community College
Data Modeling/Warehousing and Database Administration
Integra Optics, Inc. January 2014 - Present
Telecommunications and Healthcare IT Consultant May 2012 - January 2014
North State Communications March 2010 - April 2012
Time Warner Cable September 2007 - December 2009
Time Warner Cable January 1999 - August 2007
Skills
Telecommunications, Sales Management, Sales Operations, Product Management, B2B, Solution Selling, Customer Service, Call Center, VoIP, Team Leadership, Team Building, Cross-functional Team..., Mentoring, Contract Negotiations, Customer Satisfaction, P&L Management, Process Improvement, Strategic Planning, P&L, Budgeting, Planning, Go Live Support, Healthcare Information..., Budgets, Contract Negotiation, Project Planning, Income Statement, Strategy, Change Management, Program Management, Operations Management, Negotiation, Management, Leadership, Start-ups, Marketing Strategy, Sales, Business Planning, Direct Sales, Training, Business Analysis, Project Management, Business Development, Marketing, Account Management, Consulting, CRM, Vendor Management, Executive Management, Human Resources
Education
Kent State University 1998 — 1999
Executive Masters Program
New England College
Bachelors, Business Administration
Target October 2010 - Present
Cedar Fair Entertainment Company September 2010 - October 2010
Tri-County Cleaning & Maintenance January 2010 - October 2010
Blockbuster August 2009 - March 2010
Cedar Fair Entertainment Company September 2009 - November 2009
Penny Arcade Expo August 2006 - September 2009
Time Warner Cable July 2007 - February 2009
GameStop March 2006 - November 2007
Pacific Sunwear March 2006 - January 2007
Education
Kent State University 2009 — 2013
Applied Communications, Communications, Japanese
Mtuity February 2014 - Present
Sequoia Worldwide November 2012 - February 2014
Cisco Systems November 2011 - October 2012
Time Warner Cable May 2009 - November 2011
BabyEarth.com August 2008 - April 2009
Bulldog Solutions July 2007 - August 2008
Smarter Solutions, Inc. 2005 - 2007
ACS Dataline July 2004 - June 2005
Flowserve Corporation 2000 - 2004
Skills
Cloud Computing, Software Development, Web Development, SEO, Enterprise Software, Web Services, User Interface, Agile Methodologies, Integration, Marketing Automation, Cross-functional Team..., Domain Names, Enterprise Architecture, User Interface Design, Internet Entrepreneur, User Experience, Solution Architecture, User Experience Design, Business Analysis, JavaScript, XML, Web Applications, E-commerce, SEM, Agile Project Management, CSS, Cisco Technologies, Lean Six Sigma, REST, Software Project...
Education
Keller Graduate School of Management 2002 — 2004
Masters, Business Administration (concentration in Project Management)
DeVry University 1999 — 2002
Bachelor of Science, Telecommunications Management
Sherman High School
Humana August 2013 - Present
Time Warner Cable May 2012 - July 2013
Insight Communications, LLC 2009 - July 2012
GE October 2006 - November 2009
Skills
Budgeting, Forecasting, Variance Analysis, operations analysis, Financial Reporting, Team Leadership, Presentation Skills, Financial Modeling, Financial & Operational..., Project Management, Microsoft Excel, Microsoft Word, Hyperion, Microsoft PowerPoint, Microsoft Access
Education
Kennesaw State University - Michael J. Coles College of Business 2005 — 2008
Master’s Degree, Accounting, 4.0
Xavier University 1996 — 1999
Master of Business Administration (M.B.A.), 3.8
University of Kentucky 1985 — 1989
Bachelor’s Degree, Business and Economics, 3.2
Time Warner Cable Engineering August 2012 - Present
Time Warner Cable August 2010 - August 2012
Polaris Cable Services August 2003 - August 2010
Skills
Cable Television, Fiber Optics, Motorola Hardware, VOD, Switched Digital Video, MPEG, Big Band, Headend, Hub, Video Analytics, CMTS
Education
Kennebec Valley Community College 2002 — 2003
Associate's degree, Lineworker
Oracle September 2014 - Present
Time Warner Cable October 2013 - September 2014
Time Warner Cable 2006 - September 2013
Time Warner Cable 2005 - 2006
Time Warner Cable March 2003 - 2005
Wells Fargo 2002 - 2003
Virtex Networks 1999 - 2002
Sprint Nextel April 1999 - September 1999
Skills
Cisco Technologies, Network Engineering, Telecommunications, VoIP, WAN, Network Design, Juniper, Firewalls, Network Architecture, Network Security, Switches, MPLS, Networking, Routing, Data Center, Ethernet, OSPF, Routers, BGP, IP, TCP/IP, VPN, Cisco IOS, Computer Network..., IPv6, QoS, LAN-WAN, Telephony, Broadband, Routing Protocols, DWDM, SIP, Wireless, DOCSIS, Juniper Technologies, Cloud Computing
Education
Kennesaw State University 1997 — 1999
Computer Science
State University of New York College at Geneseo 1995 — 1997
Computer Science
Smithtown HS 1992 — 1995
High School
1 EDI Source, Inc. July 2015 - Present
Time Warner Cable May 2014 - July 2015
Verizon Wireless January 2010 - May 2014
Verizon Wireless January 2007 - December 2009
Verizon Wireless October 2003 - December 2006
education January 2001 - September 2003
Skills
Wireless, M2M, Direct Sales, Telecommunications, Customer Retention, Solution Selling, Cold Calling, Cellular Communications, Mobile Devices, Quotas, Sales Operations, Sales Process, Customer Experience, Account Management, Call Centers, 4G
Education
Kent State University 1995 — 2000
Masters of Arts in Teaching; Bachelors of Arts, English, 7-12 Instruction, English, Literature, Creative Writing Minor, Overall GPA: 3.8
Vox Mobile February 2013 - Present
Vox Mobile April 2012 - Present
Time Warner Cable January 2005 - April 2012
First Communications November 2000 - January 2005
ICG Communications 1996 - 2000
Skills
Customer Relations, Telecommunications, Customer Service, Team Building, Performance Management, Employee Relations, Call Center, Problem Solving, Process Improvement, Customer Satisfaction, Customer Retention, Call Centers, Employee Training, Account Management, Sales Management, Sales, Vendor Management, Contract Negotiation, Budgets, Team Leadership, VoIP, Outlook, Leadership, Project Management, Troubleshooting, Direct Sales, Technical Support, Management, Cross-functional Team..., Broadband, Managed Services, Telephony, Wireless, Business Strategy, Cable Broadband, Customer Experience, Digital Cable, Internet Security, Root Cause Analysis, Networking, Internet Services, Root Cause Problem..., Salesforce.com, Strategic Planning, Technical Leadership
Education
Kent State University 1990 — 1995
Bachelor of Arts (B.A.), Family and Individual Studies
Time Warner Cable September 1970 - Present
Time Warner Cable September 1970 - Present
Education
Kent State University 1980 — 1985
Comcast April 2011 - Present
Time Warner Cable October 2007 - April 2011
Presbyterian Mo-Ranch Assembly October 2003 - August 2007
Probity Electronics April 2000 - October 2003
Argus Communications January 1998 - September 1999
Orthofix, Inc August 1989 - January 1997
Skills
Employee Relations, Recruiting, Human Resources, Personnel Management, HRIS, Employee Benefits, Customer Retention, Deferred Compensation, Management, FMLA, Training, Succession Planning, Call Centers, Strategy, Leadership, Customer Satisfaction
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MBA
Midwestern State University 1983 — 1987
Time Warner Cable September 2007 - 2010
Time Warner Cable 1996 - 2007
Skills
Marketing, Strategic Partnerships, Broadband, Digital Marketing, Management, Telecommunications, Sales Management, Product Development, Strategy, Account Management, Contract Negotiation, Strategic Planning, B2B, Product Marketing, Direct Marketing, Marketing Communications, Business Development, Marketing Strategy, Social Media Marketing, Digital Media, Cross-functional Team..., IPTV, Product Management, Security, VOD, Online Advertising, Advertising, Integrated Marketing, New Media, Sales, Broadcast, Television, New Business Development, Digital Strategy, Competitive Analysis, Wireless, Leadership, Video, VoIP, Mobile Devices, Team Leadership, Direct Sales, Media Planning
Education
Kent State University 1978 — 1982
BS Business, Marketing
Time Warner Cable November 2004 - Present
NBC Universal September 2003 - November 2004
CNBC June 2002 - September 2003
General Electric September 2001 - June 2002
NBC Universal February 2000 - September 2001
Primedia November 1998 - February 2000
Arthur Andersen April 1997 - November 1998
MCI Telecommunications Corp. April 1995 - April 1997
Sales Technologies January 1994 - April 1995
Skills
Forecasting, Financial Analysis, Budgets, Strategic Planning, Financial Reporting, Variance Analysis, Accounting, Process Improvement, Long Range Planning, Business Analysis, Financial Modeling, Content Acquisitions, Broadcast Television, Strategic Data Analysis, Managerial Finance, Managerial Skills, Financial Accounting
Education
Kent State University 1989 — 1993
BJ's Wholesale Club June 2009 - April 2012
Time Warner Cable October 2008 - January 2009
Morgan Stanley June 2007 - October 2007
The Bank of New York August 2005 - June 2007
EQUISERVE September 1999 - August 2005
Skills
Reconciliation, Customer Service, Administration, Problem Solving, Trading, Analysis, Excel, Customer Relations, Documentation, Word, Microsoft Office, Compliance, Financial Reporting, Balance
Education
Monroe College 1993 — 1998
Bachelor of Business Administration, Accounting
Keller Graduate School of Management of DeVry University
Bachelor of Business Administration (B.B.A.), Accounting
Cisco Systems November 2012 - Present
Cox Communications 2013 - 2014
Cox Communications 2013 - 2014
Juniper Networks December 2009 - November 2012
Time Warner Cable July 2008 - December 2009
Logicalis January 2008 - July 2008
Nationwide Insurance October 2005 - January 2008
Kent State University 1998 - 2005
Skills
BGP, Network Security, IP, Network Engineering, OSPF, Juniper, Networking, CCNP
Education
Kent State University 1998 — 1999
M.A., Computer Science
The Ohio State University 1993 — 1996
Master of Science (M.S.), Chemical Physics
University of Science and Technology of China 1988 — 1993
BS, Polymer Chemistry
Xi'an Jiaotong University
Verizon Wireless October 2013 - Present
MBO Partners/ Logistics Health Incorporated March 2009 - Present
Kelly Services November 2011 - October 2013
Time Warner Cable January 2010 - November 2010
Logistics Health Incorporated (MBO Partners) 2008 - March 2009
South Carolina State University February 2005 - August 2007
AT&T March 2003 - November 2004
AVAYA, INC (Formerly Lucent Technologies) September 2000 - January 2003
AVAYA, INC (Formerly Lucent Technologies) March 1997 - January 2003
Skills
Call Center, Customer Relations, Microsoft Office, Planning, Problem Solving, Access, Excel, Program Management, PowerPoint, Visio, Public Speaking, Windows, Team Building, Event Planning, Team Leadership, Fundraising, Vendor Relations, Process Improvement, Budgeting, Public Relations, Word, Customer Service, Administration, Strategic Planning, Coaching, Documentation, Non-profits, Event Management, Telecommunications, Teamwork, MS Project, Operations Management, Process Engineering, Proposal Writing, Inventory Management, Account Management, Business Analysis, SharePoint, Supervisory Skills, Contract Negotiation, Research, Microsoft Word, Project Planning, Microsoft Excel, Budgets, System Administration, Call Centers, Leadership, Networking, Management
Education
Keller Graduate School of Management of DeVry University 2002 — 2005
Masters of Public Administration, Public Administration
Keller Graduate School of Management of DeVry University 1999 — 2002
Masters of Telecommunications Management, Telecommunications
South Carolina State University 1989 — 1994
BS, Mechanical Engineering Technology
Richland Northeast 1985 — 1989
Spoken Communications November 2014 - Present
Time Warner Cable July 2009 - November 2014
Avaya June 2006 - March 2009
Skills
SIP, VoIP, Unified Communications, Telecommunications, Avaya, IP, Telephony, TCP/IP, Troubleshooting, Routing, Switches, Project Management, Integration, LAN-WAN, Network Design, Ethernet
Education
Kent State University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cisco February 2015 - Present
Time Warner Cable November 2008 - Present
Time Warner Cable 2005 - 2008
Skills
Cisco Technologies, Telecommunications, VoIP, TCP/IP, VOD, Troubleshooting, Ethernet, Network Design, IP, Network Engineering, IPTV, Switches, Broadband, Wireless, MPLS, Computer Network..., Routers, Testing, Integration, Networking, Security, Unix, Telephony, Routing, System Deployment, Cisco IOS, LAN-WAN, WAN, Cabling, Network Architecture, VPN
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Univar August 2015 - Present
NSL Analytical Services, Inc. April 2012 - Present
Time Warner Cable May 2009 - April 2012
CDI Corporation December 2006 - September 2008
OSI April 2006 - December 2006
Call Center Resources, Inc. November 2003 - March 2006
FCI Financial Services May 2002 - June 2003
CNAC - JD Byrider November 1999 - April 2002
Citi June 1994 - November 1999
Skills
Process Improvement, Change Management, Team Building, Operations Management, Strategic Planning, Outsourcing, Customer Satisfaction, Account Management, Management, Performance Management, Call Centers, Vendor Management, Customer Experience, Budgets, Employee Relations, Cross-functional Team..., Leadership Development, Team Management, Customer Retention, Coaching, New Business Development, Training, Hiring, Customer Service, Recruiting, Sales, Telecommunications, Sales Management, Leadership, Team Leadership, Sales Operations, Forecasting, Direct Sales, CRM, Selling, Sales Process, Contract Negotiation, Business Development, Cold Calling, B2B, Strategy, Employee Training, P&L Management, Project Management, Negotiation, Business Planning, Solution Selling, Sourcing, Salesforce.com, Program Management
Education
Kent State University 1998 — 2003
Bachelor of Education (B.Ed.), Education, K-12
Normandy High School 1982 — 1985
Time Warner Cable August 2014 - August 2015
Nationwide Childrens Hospital October 2013 - June 2014
Omnicare Inc. September 2012 - September 2013
Expedient Communications December 2010 - September 2012
Sarcom October 2009 - December 2010
Insight June 2009 - July 2009
Time Warner Cable February 2006 - March 2009
JPMorgan Chase 2009 - 2009
Skills
Troubleshooting, Outlook, VMware, Disaster Recovery, Active Directory, Servers, Computer Hardware, DNS, Windows, Hardware, VPN, Windows Server, Data Center, Technical Support, Security, Windows 7
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Masters of Information Systems Management, IS Management, Project Management, 3.9
DeVry University 2000 — 2003
Time Warner Cable August 2012 - Present
Time Warner Cable April 2005 - August 2012
AlphaGraphics August 2003 - April 2005
Skills
Telecommunications, Troubleshooting, VoIP, Wireless, Customer Service, Management, Networking, IP, Integration, Sales
Education
Kent State University 1998 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management
Sandy Valley High School 1995 — 1998
High School
The Cleveland Browns August 1999 - Present
DMH Video March 1984 - Present
Time Warner Cable July 1987 - August 2010
Prism Video July 1986 - 2007
WKYC TV-3 May 2001 - August 2005
WAKR Radio - Rubber City Radio Group April 2001 - June 2002
WOIO/WUAB Channel 19/43 January 1998 - April 2001
Image Video Ltd. September 1981 - June 1990
WDLI TV-17 August 1979 - March 1984
Skills
Video, Videographer, Broadcast, Advertising, Videography, Sports, Graphics, Video Production, Camera, Editing, Television, Final Cut Pro, Sound, Video Editing, Social Media, Avid Media Composer, Avid
Education
Kent State University
Louisville High
Time Warner Cable May 2014 - Present
Time Warner Cable March 2008 - May 2014
Time Warner Cable March 2001 - March 2008
Time Warner Cable November 1999 - March 2001
Skills
Troubleshooting, Technical Support, Hardware, Video, Broadband, Broadcast, Digital Video, Broadcast Television, VoIP, Ethernet, Radio, IP, Cabling, Technical Documentation, Digital TV, Cisco IOS
Education
Kent State University 1985 — 1989
BS, Telecommunications
ReliabilityFirst Corporation June 2010 - Present
Time Warner Cable June 2000 - December 2008
Caliber Technology 1997 - 2000
Pagenet 1992 - 1997
Education
Kent State University 1980 — 1985
BBA ACCOUNTING, Accounting
AmTrust Financial Services, Inc. (AFSI) June 2012 - Present
Time Warner Cable June 2009 - March 2012
ITT Corporation - Cleveland Motion Controls September 2008 - January 2009
GOJO Industries August 2007 - January 2008
Rockwell Automation Control Systems March 2007 - August 2007
Goodyear Tire and Rubber Company May 2006 - December 2006
Bronx/Taylor-Wilson August 2004 - March 2006
OEConnection August 2001 - April 2003
Complient October 2000 - August 2001
PPI Technical Communications March 2000 - July 2000
Skills
Technical Writing, Technical Documentation, RoboHelp, Online Help, Reference Manuals, Online Help Development, Training Documentation, Document Design, Document Writing, Diagrams, Maintenance Manuals, ISO, Documentation, Visio, SnagIt, Adobe Acrobat, Software Documentation, Manuals, SharePoint, Microsoft Office, Word, Excel, Proofreading, Research, Problem Solving
Education
Youngstown State University 1987 — 1991
BA, Professional Writing and Editing
University of Tampa 1980 — 1981
BA, Sociology
Kent State University
Time Warner Cable October 2014 - Present
Time Warner Cable April 2013 - October 2014
Time Warner Cable August 2012 - April 2013
Time Warner Cable March 2011 - August 2012
Dr. Chander Mohan, M.D. November 2010 - February 2011
AVI Foodsystems, Inc January 2010 - November 2010
Kent State University September 2008 - December 2009
Kent State University August 2008 - December 2009
Kent State University August 2007 - December 2009
Kent State University August 2007 - August 2008
Skills
Interviews, Event Planning, Customer Service, Telephone Skills, Microsoft Office, Interviewing, Internal Communications, Employee Training, Professional Writing
Education
Kent State University
Bachelor of Arts, Communication Studies; Organizational Communication
Kent State University
Bachelor's degree Communcation Studies, Communcations
Hearst Television November 2011 - Present
Vision New Media October 2009 - November 2011
Rubber City Radio Group February 2009 - October 2009
Time Warner Cable January 2007 - May 2009
Kent State University 2005 - 2009
Skills
Video, Editing, Multimedia, Storytelling, Event Management, Radio Broadcasting, Producing, Research, Broadcast, Video Production, Video Editing, Television, News Writing, Social Media, Final Cut Pro, New Media, Adobe Audition, Avid, Journalism, Videography, Digital Media, AP Style, Broadcast Television, Public Relations, Press Releases, Radio Producing, Broadcast Journalism, Radio, Non-linear Editing, Breaking News, Avid Media Composer, ENPS, Social Networking, Media Relations, Documentaries, Investigative Reporting, Media Production, Copy Editing, Blogging, Audio Editing, Web Content, Facebook, Audacity, Newspapers, Feature Articles, News Anchoring, Voice Over, Radio Host, Copywriting, Edius
Education
Kent State University 2005 — 2009
Bachelor of Science, Broadcast News
Kent State University 2005 — 2009
Bachelor of Science (B.S.), Broadcast Journalism
Time Warner Cable October 2003 - Present
Qwest Communications February 1999 - September 2003
Skills
Metro Ethernet, MPLS, VoIP, Telecommunications, Broadband, Cloud Computing, Co-location, DS3, Data Center, Ethernet, Managed Services, Networking, Optical Fiber, Telecommunications..., Unified Communications, IP
Education
Kent State University 1989 — 1992
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
NEW July 2013 - Present
Time Warner Cable July 1998 - December 2011
Skills
Avaya Certified..., CompTIA Convergence+, CompTIA Network+ (2004), Cisco Certified Network..., Microsoft Certified..., 2007 Dell Warranty..., Adtran Certified..., Adtran Virtual Wireless..., NEC SV8100 8300, VoIP, CCNA, Avaya, Telephony, IP, Cisco Technologies, Ethernet, VPN, LAN-WAN, Data Center, Routing, WAN, Telecommunications, MPLS, Switches, TCP/IP, Wireless, Routers, Troubleshooting, IT Service Management, Computer Network..., Network Design, Technical Support, Cisco IOS, Networking, Call Centers, Unified Communications, Network Engineering, Network Architecture, Wireless Networking, System Deployment, Network Security, Disaster Recovery, Network Administration, SIP, Firewalls, Managed Services, Hardware, DNS, Integration, Software Installation
Education
Kennedy Western University 1999 — 2003
Bachelors Degree, Computer Science
Wayne Homes February 2011 - Present
Energy Management Solutions August 2009 - January 2011
Time Warner Cable July 2000 - March 2009
Education
Keller Graduate School of Management of DeVry University 2005 — 2008
Master of Networking and Telecommunication Management, General Sales, Merchandising and Related Marketing Operations
Temple University, Tyler School of Art 1988 — 1992
Bachelor of Fine Arts (BFA), Painting
Time Warner Cable November 2002 - May 2010
Education
Kent State University 1976 — 1982
BGS, Historey, Psychology, History
Time Warner Cable November 2013 - Present
Verizon Enterprise Solutions February 2001 - Present
Verizon Business March 2004 - October 2013
Skills
Call Center, MPLS, Telecommunications, VoIP, IP, Microsoft Office, Call Centers, Leadership, Managed Services, Team Leadership, Training, Troubleshooting, Vendor Management, Customer Service, Security, Project Management, Management, Team Building
Education
Keller Graduate School of Management of DeVry University
Project Management
Multifamily Media Management, LLC February 2010 - Present
Time Warner Cable 2004 - 2007
Hollywood Park Racing Association LLC 2003 - 2003
Dominion 1993 - 2002
Skills
Sales, Information Systems..., Contract Negotiation, Solution Selling, Information Systems, Broadband, Strategic Planning, Negotiation, New Business Development, B2B, Sales Management, Account Management, Business Development, Budgets, Marketing, Team Building, Salesforce.com, Marketing Strategy, Direct Sales, Telecommunications, Customer Retention, Selling, Sales Operations, Customer Service, Sales Process
Education
Kent State University 1997 — 2001
BBA, Computer Information Systems
Time Warner Cable January 1994 - April 2013
Akron Recreation Bureau January 1990 - March 1994
Kraft Foods May 1988 - November 1989
Skills
Direct Sales, Customer Retention, Customer Satisfaction, Cold Calling, Coaching, Customer Service, Team Leadership, Recruiting
Education
The Ohio State University 1981 — 1987
Kent State University
Time Warner Cable July 2008 - Present
Kent State University May 2007 - May 2008
Skills
Video Editing, Videography, News Reporting, Broadcast Journalism, Broadcast Television, Non-linear Editing, Broadcast, Storytelling, News Writing, Breaking News, Avid, Media Relations, Journalism, Final Cut Pro, Creative Writing, Camera, Video, Video Production
Education
Kent State University 2004 — 2008
Bachelor of Science, Broadcast News
North Royalton High School 2000 — 2004
Safelite AutoGlass April 2014 - Present
Safelite AutoGlass August 2009 - April 2014
Cass Information Systems May 2004 - October 2008
Ashland Distribution May 2000 - May 2004
Time Warner Cable 1998 - 2000
Skills
Sales Management, Process Improvement, Negotiation, Customer Satisfaction, Team Leadership, Coaching, Leadership, Teamwork, Call Centers, Team Building, Customer Service, Account Management, Customer Retention, Employee Relations, Employee Training, Management, Recruiting, Sales, Training
Education
Keller Graduate School of Management of DeVry University
MBA, Business Administration
University of South Florida
Bachelor of Arts, British and American Literature
Lockheed Martin September 2014 - Present
Stanley Black & Decker, Inc. November 2013 - Present
American Municipal Power, Inc. February 2013 - October 2013
Time Warner Cable January 2011 - February 2013
J.P. Morgan June 2009 - June 2010
City of Dayton September 2006 - January 2009
City of Dayton May 2006 - August 2006
Skills
Financial Analysis, Operational Analysis, Compliance, Auditing, legal documents, Microsoft Office, Customer Service, Forecasting, Variance Analysis, Accounting, Analysis, Access, Process Improvement
Education
Ohio University 2012 — 2014
Master of Business Administration (M.B.A.), Executive Management
Keller Graduate School of Management of DeVry University 2010 — 2012
Master's degree, Accounting & Financial Management
Wright State University 2002 — 2006
Bachelor of Science (BS), Public Administration
Time Warner Cable June 2007 - Present
Skills
Microsoft Excel, Microsoft Word, Sales, Leadership, Windows, English, Microsoft Office, Outlook, Photoshop, Training, PowerPoint, Research
Education
Kent State University 2002 — 2006
General Studies
Kent State University January 2010 - January 2011
Time Warner Cable May 2006 - December 2008
Education
Kent State University 2009 — 2012
Bachelor of Arts (B.A.), Justice Studies, Graduated
Time Warner Cable June 2013 - Present
hhgregg 2002 - 2012
Sears Holdings Corporation August 1997 - August 2002
Skills
Store Management, Loss Prevention, Merchandising, Retail, Big Box, Retail Sales, Inventory Control, Store Operations, Visual Merchandising, Profit, Shrinkage, Inventory Management, Driving Results, Planograms, Customer Service, Associate Development, Customer Satisfaction, Sales, POS, Sales Management, New Store Openings, Hiring, Microsoft Office, Microsoft Word, Customer Experience, Time Management, Microsoft Excel, Team Building, Team Leadership, Training, PowerPoint, Employee Training, Customer Retention, Telephone Skills, People Development, Outside Sales, New Hire Training, Consumer Electronics, Performance Management, Coaching, Direct Sales, Product Knowledge, Home Appliances, Inventory
Education
Kent State University 1997 — 2004
Bachelor's business management, Business Administration and Management, General
Kent State University 1997 — 2005
Associate of Arts and Sciences (A.A.S.), CAD/CADD Drafting and/or Design Technology/Technician
Time Warner Cable November 2012 - Present
Skills
Telecommunications, Call Centers, VoIP, Wireless, Troubleshooting, IP, Vendor Management, Customer Satisfaction, Process Improvement, Customer Service, Broadband, Team Leadership, Customer Experience, Project Management, Cross-functional Team...
Education
Thomas College 2011 — 2013
Master's degree, Business Administration
Thomas College 2008 — 2011
Bachelor of Science (BS), Business/Managerial Economics
Kennebec Valley Community College 1998 — 2000
Associate's degree, Electronics and Computer Technology
Time Warner Cable 2000 - 2014
Skills
SQL, Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, HTML, Software Documentation
Education
DeVry University's Keller Graduate School of Management-Wisconsin 2007 — 2015
Computer Info Systems
Time Warner Cable October 2006 - Present
Education
Kent State University 1989 — 1993
Bachelor's degree, Accounting
Time Warner Cable July 2009 - Present
Skills
Telecommunications, Troubleshooting, Wireless, VoIP, IP, Integration, TCP/IP, Linux, Testing, Management
Education
Keller Graduate School of Management of DeVry University 2004 — 2009
Master of Business Administration (M.B.A.), Information Technology
Cleaning with Care by Kellie, LLC. October 2013 - Present
GE Capital Retail Bank November 2010 - Present
Time Warner Cable October 2007 - November 2010
HCS August 2006 - October 2007
Skills
Credit, Credit Analysis, Credit Risk, Credit Cards, Financial Analysis, Retail Banking, Consumer Lending, Financial Risk, Finance, Financial Services, Risk Management, Call Centers, Underwriting
Education
Jackson High School Massillon Ohio
Kent State University
Bachelors of Science, Human Development and Family Studies, General
Time Warner Cable June 2010 - Present
Suarez Corporation Industries October 2009 - June 2010
Skills
Call Centers, Customer Service, Sales, Mentoring, Technical Support, Billing Solutions, Cable Television, Internet
Education
Kent State University
Public Relations, Advertising, and Applied Communication
Malone College
Public Relations, Advertising, and Applied Communication
National Institutes of Health May 2015 - Present
La Danse Cleveland August 2012 - May 2015
National Institutes of Health June 2014 - August 2014
National Institutes of Health June 2013 - August 2013
Viva Dance Studio May 2008 - August 2012
Time Warner Cable July 2001 - November 2010
Education
Kent State University 2011 — 2015
Bachelor's Degree, Cell/Cellular and Molecular Biology, 3.97
Kent State University 2011 — 2015
Bachelor's Degree, Psychology, 3.97
Kent State University 2011 — 2015
Bachelor's Degree, Economics, 3.97