Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Salaries. You can even request information on how much does Time Warner Cable pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable directly from the past employees.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Aon Hewitt October 2014 - Present
Aon Hewitt June 2013 - October 2014
Aon Hewitt September 2011 - June 2013
City of Charlotte July 2009 - July 2010
Time Warner Cable February 2004 - March 2009
Skills
PeopleSoft, Employee Benefits, HRIS, Human Resources, Payroll, Onboarding, Benefits Administration, New Hire Orientations, FMLA, Microsoft Office, HR Policies, Microsoft Excel, Outlook, Project Management, PowerPoint, Microsoft Word, Administration, Software Documentation, Employee Relations
Education
King's College 1987 — 1991
Business Administration
Time Warner Cable November 2013 - Present
Charter One Bank 2007 - 2013
Skills
Customer Service, Business Development, Management, Phone Etiquette, Network Security, Microsoft Technologies, Cisco Technologies, Firewalls, Wireless Networking, Networking, Network Administration, Switches, Routers, Security, Troubleshooting, Information Technology, Unix, Sales, Shell Scripting
Education
Kent State University 2013 — 2015
Computer Science
Stark State College of Technology 2010 — 2013
Information Technology, Cisco Networking, 3.6 Gpa
Dunkin's Diamonds January 2015 - Present
Zija International 2013 - Present
Dunkins Diamonds November 2014 - January 2015
Dunkins Diamonds June 2013 - November 2014
Dunkins Diamonds April 2009 - May 2013
Time Warner Cable March 2008 - March 2009
Zales Jewelers August 2003 - November 2007
Skills
Retail, Merchandising, Sales, Visual Merchandising, Customer Service, Inventory Management, Inventory Control, Team Building, Jewelry, Public Relations, Loss Prevention, Retail Sales, Store Management, Fashion, Store Operations
Education
Florida Gulf Coast University
Anthropology
Kent State University at Tuscarawas
Small Business Management
Dover High School
High school diploma, Business and Ornamental Horticulture
Global Value Commerce October 2010 - Present
Omega Sports December 2007 - July 2010
Omega Sports December 2007 - July 2010
Cahill Bed and Breakfast April 2006 - October 2007
Harbor Golf Club May 2004 - October 2006
Time Warner Cable March 2003 - August 2004
Saybrook Covered Bridge Pizza May 2002 - August 2004
Saybrook Covered Bridge Pizza April 2000 - August 2004
Skills
Retail, Team Building, Microsoft Office, Customer Satisfaction, Strategic Planning, E-commerce, Merchandising, Project Planning, Golf, Sales, Project Management, Marketing Strategy
Education
North Carolina State University 2013 — 2015
Wake Technical Community College 2009 — 2011
associate, Engineering
Kent State University 2004 — 2006
Bachelor of Architecture (B.E.), Architecture
Time Warner Cable August 2015 - Present
Time Warner Cable May 2014 - August 2015
Cook Out September 2012 - May 2014
Skills
Cisco, Cisco devices, Cisco Switches, Web Design, Microsoft Office, Windows 7, Windows XP Professional, windows vista, Dreamweaver, Adobe Flash, Databases, Web Authoring, Wireless Networking, IP Networking, SOHO, HTML, Microsoft Web..., Microsoft Excel, Microsoft Access, Network Administration, Subnetting, LAN, WAN, Customer Service, Hardware Installation, Cisco Technologies, Troubleshooting, CompTIA A+ Certification, Network Security, Technical Support
Education
King's College 2011 — 2012
Associate's degree, Computer Systems Networking and Telecommunications
City of Oak Creek May 2015 - Present
Cannella Response Television 2014 - 2015
Leukemia & Lymphoma Society February 2014 - September 2014
Time Warner Cable August 1992 - February 2013
Skills
Customer Service, Consulting, Networking, Business Development, Event Planning, Marketing, Strategy, Program Management, Sales, Management
Education
Lakeland College 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Sarofsky April 2014 - Present
Cattails June 2013 - July 2014
Freelance April 2013 - April 2014
Sara and Two C-Dogs Foundation January 2014 - March 2014
WTTW September 2012 - May 2013
Marquette University Law School August 2008 - May 2012
Time Warner Cable June 2010 - September 2010
Skills
Editing, Production, Graphic Design, Photoshop, Avid, Final Cut Pro, Microsoft Office, Microsoft Excel, PowerPoint, Facebook, Video
Education
Marquette University 2008 — 2012
Bachelor of Arts (B.A.), Broadcast & Electronic Communication
King's College London, U. of London 2011 — 2011
Study Abroad Alumni, History and Film
Time Warner Cable February 2014 - Present
Time Warner Cable Business Class November 2012 - February 2014
Allstate April 2010 - October 2012
Health Net November 2009 - April 2010
James, McElroy & Diehl, P.A. 2005 - 2006
Skills
Call Centers, Telecommunications, Customer Satisfaction, Troubleshooting, VoIP, Customer Service, Customer Experience, Customer Retention, Telephony, Wireless, Outlook, IP, Microsoft Office, Time Management, Management, Team Building, Public Speaking
Education
King's College 2003 — 2004
Associate of Arts and Sciences (A.A.S.), PARALEGAL STUDIES
Fayetteville State University 2002 — 2004
WEST CHARLOTTE SENIOR HIGH SCHOOL 1998 — 2002
GENERAL STUDIES, High School/Secondary Diplomas and Certificates
Time Warner Cable 2011 - 2013
T-Mobile January 2011 - December 2011
Skills
Telecommunications
Education
Laguardia Community College
Sinclair Broadcast Group October 2011 - April 2015
Schurz Communications WDBJ 7 September 2004 - October 2011
Time Warner Cable July 2003 - August 2004
WSOC-TV October 1996 - July 2003
Schurz Communications WDBJ 7 September 1991 - October 1996
Media General October 1986 - September 1991
WCYB 5 November 1982 - June 1986
WLRV Radio October 1974 - March 1982
Skills
Camera, Television, Storytelling, Radio Broadcasting, HD Video, Broadcast Journalism, Videography, Media Relations, Video, Video Production, News Writing, Editing, Radio, Breaking News, Final Cut Pro, Film, Journalism, Non-linear Editing, Broadcast, Documentaries, Video Editing, Reporting
Education
University of Tennessee-Knoxville 1979 — 1982
B.S., Communications, Major: Broadcasting/News and Public Affairs
King University 1978 — 1979
Political Science and Government
Washington and Lee University 1977 — 1978
Journalism
Applied Medical Technology, Inc. (AMT) January 2013 - Present
Time Warner Cable October 2012 - April 2013
Kent State 2011 HD Film Production June 2011 - August 2011
Skills
Final Cut Pro, Videography, Video Production, Video Editing, Video, Television, Broadcast, Customer Service, Non-linear Editing, Producing, Multimedia, Social Media Marketing, Advertising, Clean Rooms, Manufacturing, Medical Devices, Quality Control, Social Media, Social Networking, Supervisory Skills, Time Management
Education
Kent State University 2006 — 2011
City of Cleveland Department of Public Utilities October 2014 - May 2015
Cuyahoga Community College September 2013 - October 2014
FirstEnergy Corp May 2007 - September 2013
Medina General Hospital May 2004 - May 2007
Time Warner Cable March 2003 - May 2004
University Hospitals of Cleveland March 1998 - December 2002
HMV Records at the Rock & Roll Hall of Fame August 1996 - March 1998
Skills
Human Resources, Personnel Management, Recruiting, Performance Management, Employee Relations, Workforce Planning, Benefits Administration, Talent Management, Training, HRIS, Onboarding, Talent Acquisition, Change Management, Organizational..., Labor Relations, Policy, Process Improvement, Succession Planning, Employee Benefits, Payroll, New Hire Orientations, Job Descriptions, Compensation & Benefit, Job Analysis, Incentive Programs, Leadership, Salary, HR Policies, Program Management, Management, Employee Engagement, Applicant Tracking..., College Recruiting, Strategic Planning, Executive Pay, Job Evaluation, Interviews, Benchmarking, FLSA, Employment Law, SAP HR, Organizational Design, PeopleSoft, Business Process..., Legal Compliance, Compensation Structures, Union, Employee Training, Career Development, HR Consulting
Education
Kent State University
Bachelor of Science, Secondary Education
Time Warner Cable Business Class June 2008 - February 2013
Time Warner Cable March 2006 - June 2008
First Choice Loan Services April 2004 - March 2006
Americorp January 2002 - June 2004
The Madison Square Garden Company May 1994 - March 2000
Skills
Telephony, MPLS, VoIP, Telecommunications, Wireless, Broadband, IP, Ethernet, Call Centers, Computer Network..., Routers, Cabling, Direct Sales, Wireless Networking, GSM, Sales Operations, Sales Management, Customer Satisfaction, Customer Retention, Customer Support, Long Term Relationship..., Team Building, Team Leadership, Cross Selling, Process Improvement, Marketing Strategy, Coaching, Customer Service, Business Planning, Small Business
Education
LaGuardia Community College
Business Administration and Management, General
Holy Childhood January 2014 - Present
CURE Childhood Cancer Association June 2007 - January 2014
Time Warner Cable January 1997 - June 2007
Warner Cable January 1996 - January 1997
Bell Atlantic (Verizon) January 1995 - January 1996
Sammons Communication January 1982 - January 1995
Wometco 1981 - 1983
Skills
Negotiation, Non-profits, Strategic Planning, Marketing Communications, Public Relations, Government Relations, Grant Writing, Donor Relations, Social Media, Business Strategy, Web Design, Web Development, Event Management, Employee Relations, Event Planning, Fundraising, Board Development, Board Leadership, Contract Negotiations, Income Development, Media Relations, Crisis Communications, Leadership, Program Management, Nonprofits, Contract Negotiation, Project Management, Community Outreach, Community Development, Newsletters, Income
Education
Rochester Institute of Technology 2007 — 2013
MS, Service Management and Leadership
Kutztown University of Pennsylvania 1975 — 1979
BS, Communication and Media Studies
FreeWheel October 2014 - Present
FreeWheel September 2012 - October 2014
LiveU April 2012 - September 2012
Origin Digital November 2010 - April 2012
New Jersey Devils September 2010 - October 2011
Comodo May 2009 - November 2010
Time Warner Cable October 2008 - May 2009
MLB.com June 2008 - May 2009
The FeedRoom October 2008 - February 2009
Brooklyn Cyclones June 2008 - September 2008
Skills
Videography, Final Cut Pro, Avid, Research, Video, Video Editing, Post Production, Premiere, Video Production, HD Video, Flash, Audio Editing, After Effects, Camera, Radio, Mac, Producing, Media Production, Sound, Mobile Devices, Motion Graphics, Web Video, Television, Editing, Encoding, Digital Video, Final Cut Studio, Broadcast Television, Non-linear Editing, Digital Media, Avid Media Composer, Entertainment, Camera Operating, Photography, Broadcast, Photoshop, Multimedia, Streaming Media, Social Media, New Media, Digital Asset Management, Broadcast Engineering, VOD, Content Management, Webcasting, Live Events, Transcoding, IPTV, Recording, Video Coding
Education
Kent State University 2003 — 2007
Bachelor of Science (BS), Electronic Media Production
Kent State University 2003 — 2007
Bachelor of Arts (BA), Psychology
Dani Dental Studio January 2012 - Present
Time Warner Cable November 2007 - Present
kfc June 2006 - Present
community mood corp September 2009 - June 2012
Blue Pay LLC April 2011 - August 2011
Old Timers Club January 2008 - March 2011
Time Warner Cable November 2007 - April 2010
Time Warner Cable January 2007 - March 2009
Universal Syndications August 2006 - August 2007
Universal Syndications August 2006 - August 2007
Skills
Call Center, Customer Service, Customer Satisfaction, Troubleshooting, Outlook, Customer Experience, Customer Retention, Technical Support, Microsoft Office, Microsoft Excel, Data Entry, Computer Hardware
Education
Stark State College of Technology 2007 — 2009
B.A, Health Information Health Information
Kent State University 1994 — 1998
Time Warner Cable May 2007 - Present
Skills
Applicant Tracking..., PeopleSoft, Hiring, Employee Relations, Sourcing, Technical Recruiting, Job Fairs, Background Checks, Customer Service, Interviewing, Telecommunications, Onboarding, Screening, Talent Acquisition, Call Center, Customer Relations, Resume Writing, New Hire Orientation, HRIS, Retail, College Recruiting, Employee Benefits, Interviews, New Hire Orientations, Recruiting, Human Resources, Succession Planning, Call Centers, Personnel Management
Education
Lakeland College 2005 — 2005
PHR Prep Class
University of Wisconsin-Stevens Point 1990 — 1995
Bachelor of Science
Preble High School 1986 — 1990
Time Warner Cable May 2012 - February 2013
Healthcare Support Staffing March 2012 - April 2012
Maximus Inc July 2010 - March 2012
MAXIMUS July 2010 - March 2012
MAXIMUS July 2010 - March 2011
Guaranty Bank February 2009 - March 2010
Guaranty Bank February 2009 - March 2010
Convergys June 2008 - January 2009
Convergys 2008 - 2009
Hunter Douglas Fabricators June 2003 - January 2008
Skills
Customer Satisfaction, Lotus Notes, Customer Service, Credit, Outlook, Software Documentation, XP, Troubleshooting, Call Centers, Human Resources, Sales, Data Entry, Employee Benefits, Banking, Microsoft Word, Telephone Skills, Training, Spanish, Microsoft Excel, Teamwork, Team Leadership, Microsoft Office, Supervisory Skills, Windows, Team Building, PowerPoint, Customer Retention
Education
Knoxville College 1988 — 1989
Knoxville College John Bowne High School
Time Warner Cable July 2012 - Present
Time Warner Cable April 2011 - July 2012
Time Warner Cable October 2008 - December 2010
Time Warner Cable May 2000 - October 2008
Time Warner Cable September 1996 - May 2000
Skills
Call Center, Telecommunications, Solution Selling, Sales Management, PeopleSoft, Account Management, Customer Relations, Customer Service, Team Building, Employee Relations, Performance Management, Community Relations, Problem Solving, Change Management, Leadership Development, Word, Microsoft Office, Broadband, Excel, Billing, Customer Satisfaction, Forecasting, Coaching, Apple Macintosh, Keynote, Pages, Dialers, Customer Retention, Revenue Management, Training & Development, diversity, Diversity Training, Salesforce.com, Call Centers, Training, Community Development, B2B, Sales, Telemarketing, Customer Experience
Education
Kent State University 1996 — 2000
BS, Journalism: Broadcast News
Verizon Wireless 2010 - Present
Time Warner Cable 2008 - 2010
Skills
Customer Service, Sales Operations, Sales Management, Employee Training, Time Management, Direct Sales, Strategic Planning, Team Leadership, Sales Support, Sales, Leadership, Geographic Information..., Market Research, Leadership Development, Achieving Measurable..., Primary Research, Secondary Research, Conflict Resolution, Communication Skills, Persuasive Presentations, High Pressure Situations, Ethical Decision Making, Team Mentoring, Trend Analysis, Direct Marketing, Economic Research, Internal Marketing, B2B, B2C, Project Management, Operations Management, Sales Presentations, Creative Strategy
Education
King College 2012 — 2013
Master of Business Administration (MBA), Marketing
The University of Virginia's College at Wise 2004 — 2007
Bachelors of Arts, Political Science and Government
Time Warner Cable February 2010 - February 2015
Skills
Computer Proficiency, Interpersonal Skill, Customer Service, B2B, Strategic Planning, Fitness, Microsoft Office, Negotiation, Nonprofits, Social Networking, Social Media, Unified Communications, VoIP, Wellness, Windows, Youth Development, Youth Mentoring, Customer Escalation..., Escalation Resolution, Training, Management, Call Centers, Telecommunications, Customer Experience, Technical Support, Broadband, Troubleshooting, Customer Retention, Avaya, Telephony, Wireless, IP
Education
Laguardia Community College
AbilTo September 2013 - Present
Chopsticks or a Fork September 2012 - Present
Hallmark Business Connections March 2011 - July 2012
StayWell Health Management October 2005 - March 2011
CIGNA Behavioral Health July 2003 - December 2004
Dean Health Plan February 1997 - May 2001
Norrell September 1996 - February 1997
Time Warner Cable September 1995 - May 1996
Time Warner Cable March 1994 - September 1995
Skills
Marketing Strategy, Strategic Planning, Marketing Communications, B2B, Relationship Management, Negotiation, Vendor Management, Employee Engagement, Employee Wellness..., Wellness, Wellbeing, Lifestyle Coaching, Health, Disease Management, Employee Recognition, Incentive Programs, Growth Strategies, Fortune 500 Account..., Strategic Consulting, Program Management, Digital Marketing, Online Communications, Healthcare Consulting, Business Strategy, Loyalty Programs, Healthy Lifestyles, Business Planning, Creative Briefs, Contract Negotiation, Public Speaking, International Programs, Social Media Marketing, Greeting Cards, Crowdsourcing, Crowds, Cooking, Photoshop, Image Editing, Image Manipulation, Blogging, Blogger, Event Management, Event Planning, Restaurant Reviews, Dinners, Healthy Eating, Business Development, Management
Education
Lakeland College 2001 — 2003
BA, Double Major: Marketing, Business Administration Minor: Computer Science, 3.44
Time Warner Cable April 2010 - February 2012
The Vitamin Shoppe August 2007 - December 2009
Skills
Microsoft Excel, Microsoft Word, Management, Customer Service, Customer Retention, Detailed Organization, Recruiting, Training, Research, Cash Management, Administrative..., Office Administration, Appointment Scheduling, Accounts Receivable, Payroll, Barista Training
Education
Kingsborough Community College 2002 — 2004
Time Warner Cable 2006 - Present
Education
Kent State University 1985 — 1990
Bachelors of General Studies, Sociology
Cumulus Media August 2013 - Present
StratMar Retail Services May 2012 - July 2013
DeLeon Group LLC October 2007 - May 2012
Party Central 2004 - 2012
Comcast Cable - East Division April 2005 - September 2007
Comcast, CPA Region 1992 - 2005
Time Warner Cable 1997 - 1999
Education
Saint Joseph's University 1993 — 1995
MBA, Marketing
Kutztown University of Pennsylvania 1988 — 1992
BSBA, Marketing
Time Warner Cable April 2007 - Present
Sprint Nextel April 2002 - April 2007
Teligent August 2000 - September 2001
PRTM August 1998 - August 2000
Ericsson August 1989 - August 1996
Skills
Product Management, Product Development, Cable Television, Metro Ethernet, Wireless, Competitive Analysis, Business Modeling, Partner Management, Mobile Applications, Business Development, Start-ups, Telecommunications, Mobile Devices, Strategy, Strategic Partnerships, Vendor Management, Business Analysis, Cross-functional Team..., Enterprise Software, Go-to-market Strategy, Integration, Management, Management Consulting, Product Marketing, Program Management, Solution Selling
Education
Kungliga tekniska högskolan / KTH Royal Institute of Technology 1984 — 1999
MSEE, Electrophysical Engineering
Northwestern University - Kellogg School of Management 1996 — 1998
MBA MMM, Operations, Marketing, Product Development, MBA, MEM (Master of Engineering Management)
Imagine Moore Consulting June 2010 - Present
Teen Straight Talk December 2009 - October 2010
Time Warner Cable May 2000 - December 2009
First Merit Bank November 1995 - April 2000
Walgreens July 1994 - October 1995
Skills
Event Planning, Training, Merchandising, Marketing Strategy, Public Relations, Market Planning, Direct Marketing, Marketing Communications, Direct Mail, Internal Communications, Advertising, Marketing, Salesforce.com, Call Center, Social Media, Call Centers, Integrated Marketing, Sales, Team Building, Television, Public Speaking, Project Management, Process Improvement, Strategy, Leadership, Customer Service, Email Marketing, B2B, Strategic Planning
Education
Robert Morris University 1991 — 1994
BSBA, Marketing
Kent State University 1989 — 1990
n/a, Architecture
Time Warner Cable January 1999 - Present
A Pampered Chef Consultant 2012 - 2012
Skills
Telecommunications, VoIP, Wireless, Call Centers, IP, Broadband, Ethernet, Telephony, MPLS, Troubleshooting, Cisco Technologies, TCP/IP
Education
LaGuardia Community College 1997 — 1999
Associate's degree, Gerontology
Time Warner Cable December 2006 - Present
GameStop April 2002 - November 2006
Blinds To Go November 2001 - April 2002
Innovation Luggage November 1994 - April 2001
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Telecommunications, Workforce Management, Troubleshooting, Technical Support, Broadband, VoIP, Avaya, Customer Service, Customer Support, Team Leadership, Contact Centers, Management, Sales, Training
Education
Laguardia Community College 1988 — 1990
Computer Repair Technology, 2.70 GPA
St. John's University 1982 — 1983
Data Processing
Time Warner Cable August 2013 - Present
TEKsystems April 2013 - April 2013
Custom Computer Specialists September 2012 - December 2012
NYC Department of Education September 2010 - June 2012
LaGuardia Performing Arts Center September 2010 - May 2011
Skills
Active Directory, Laptops, Computer Hardware, Windows 7, Norton Ghost, Windows Server, XP, Windows, Network Administration, Computer Repair, System Administration, Operating Systems, Servers, Printers, Remote Desktop, HTML, IIS, Mac OS X, DHCP, Microsoft Exchange, Help Desk Support, Cable Modems, Cable Broadband, Digital Cable, TCP/IP, Troubleshooting, Wiring, Wireless Networking, Customer Service, Networking, Software Installation, Technical Support, Microsoft Office, Hardware, Information Technology, Outlook, Sales, Microsoft Word, Windows Vista, Windows XP
Education
Laguardia Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Computer Science
Health Proffessions and Human Services 2004 — 2008
Involta July 2015 - Present
Time Warner Cable Business Class October 2012 - July 2015
First Data Merchant Services October 2011 - October 2012
Time Warner Cable Business Class March 2007 - October 2011
Time Warner Cable Business Class March 2006 - March 2007
Time Warner Cable January 2005 - March 2006
Time Warner Cable January 2004 - January 2005
Skills
Direct Sales, Salesforce.com, Solution Selling, Sales, Account Management, Sales Process, VoIP, Selling, Customer Retention, Sales Management, Sales Operations, Cloud Computing, B2B, Cold Calling, New Business Development, Managed Services, Marketing, Strategic Partnerships, Sales Presentations, Call Center, Colo, Cloud Computing IaaS, NOC, Call Centers
Education
Kent State University at Stark
Tallmadge High School
Short and Sweet Weddings September 2014 - Present
LCRA October 2013 - Present
LCRA December 2008 - October 2013
Time Warner Cable 2003 - 2008
CIGNA 1986 - 1993
Skills
Microsoft Office, Microsoft Excel, Outlook, Training, Budgets, Process Improvement, Microsoft Word, Accounting, Customer Service, Leadership, Public Speaking
Education
LaSalle University 1982 — 1986
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix
Master of Business Administration (M.B.A.), Energy Management
Time Warner Cable February 2014 - Present
Time Warner Cable January 2013 - February 2014
Time Warner Cable November 2011 - January 2013
iSafe Technologies, Inc March 2008 - November 2011
YOUR Services 2003 - 2008
Computer Outlet 2005 - 2007
Rational Software January 1997 - January 2002
ClearStory Systems (formerly INSCI Corp.) January 1995 - February 1997
Bull HN January 1992 - January 1995
INTERactive Systems Corporation (Santa Monica, CA) November 1988 - January 1992
Skills
Cloud Computing, Networking, Linux, Unix, Windows, Testing, Cisco Technologies, VOD, Switched Digital Video, Training Delivery, Software Configuration..., Change Management, VoIP, Software Documentation, IT Strategy, Troubleshooting, CRM, Network Administration, Hardware, MySQL, Technical Support, Integration
Education
Knox College 1982 — 1986
BA, Computer Science
Musician and Composer June 2012 - Present
Retired June 2012 - July 2012
Time warner Cable July 2001 - July 2012
Skills
Vocalist, Direct Sales, Cold Calling, Customer Service, Sales Presentations, Music, Pianist, Customer Experience, Public Speaking, Salesforce.com, Customer Retention, Music Teacher, Radio Broadcasting, Sales, Call Centers, Piano Teacher, Team Building, Leadership, Training, Radio Promotions, Management, Sales Operations, song writing, Account Management, Jingle creator, Sales Process, Selling, Marketing, Event Management, Customer Satisfaction, Harmony, Marketing Strategy, Composition
Education
Kent State University 1980 — 1995
Bachelor of Arts (BA), Music
Time Warner Cable June 1999 - Present
TCI November 1988 - June 1999
Skills
Direct Sales, Broadband, Telecommunications, Telephony, Sales Operations, VoIP, Cold Calling, Metro Ethernet, Customer Retention, Sales Process, Call Center, PRI, Customer Experience, Managed Services, Wireless, Call Centers, Customer Satisfaction
Education
Kent State University 2005 — 2007
Applied Business, Information Technology for Adminstrative Professionals, 3.9
JOSUBU Productions July 2006 - Present
Motive nyc June 2010 - May 2011
Scripps Networks 2011 - 2011
Creative Group 2008 - June 2010
Creative Group August 1998 - June 2008
Take Out 2006 - 2008
Broadway Video August 1995 - August 1998
Time Warner Cable 1991 - 1995
Skills
Avid, Video, Post Production, Commercials, Video Production, Producing, After Effects, Video Editing, Film, Broadcast, Avid Media Composer, Music Videos, Avid Symphony, Photoshop, Premiere, Television, Editing, Non-linear Editing, Short Films, HD Video, Motion Graphics, Compositing, Visual Effects, Film Production, Photography, Feature Films, Lighting, Sound, Audio Post Production, Motion Design, Digital Video, Directing, Digital Media, After effects Artist, Broadcast Television, Animation, Film Editing, Color Correction, Media Production
Education
Kutztown University of Pennsylvania 1986 — 1991
Television Production, Television/Audio Production, Music Minor
Xerox COS (Capitol Office Solutions) October 2014 - Present
Xerox: COS (Capitol Office Solutions) April 2013 - Present
Xerox April 2013 - Present
George Mason University August 2011 - Present
Toastmasters January 2011 - Present
Time Warner Cable January 2012 - October 2012
YouthBuild USA December 2010 - December 2011
U.S. Department of Labor December 2010 - December 2011
Corporate Press October 2002 - December 2010
College Summit July 2010 - July 2010
Skills
Creative Writing, Direct Marketing, Public Speaking, Non-profits, Public Relations, Social Media, Program Management, Management, Nonprofits, Budgets, Leadership, Strategic Planning, Microsoft Excel, Sales, Customer Service, Fundraising, Project Planning, Marketing, Teaching, Government, Analysis
Education
George Mason University - School of Management 2011 — 2014
MBA 2014, Business Administration with a concentration in Entrepreneurship
King College 1993 — 1996
BA, History, English
Time Warner Cable July 2005 - Present
Norlight Telecommunications January 2001 - July 2005
Norlight Telecommunications June 1997 - January 2001
United States Army Reserve December 1991 - January 2000
Norlight Telecommunications February 1997 - June 1997
BETA Systems June 1996 - February 1997
Skills
Telecommunications, Linux, Networking, CCNA, Perl, VoIP, Cisco Technologies, Routers, Troubleshooting, BGP, Data Center, Network Administration, CCNP, OSPF, Switches, QoS, WAN, MPLS, Frame Relay, MySQL, Ruby on Rails, Copy and Paste, Widgets, Mac n Cheese
Education
Lakeland College 2001 — 2005
BA, Computer Science
Waukesha Country Technical College 1993 — 1997
AS, Telecommunications
Metro-North Railroad September 2015 - Present
Metro-North Railroad August 2014 - September 2015
Metro-North Railroad August 2012 - August 2014
Metro-North Railroad January 2010 - August 2012
Metro-North Railroad January 2008 - January 2010
Time Warner Cable June 2007 - January 2008
Time Warner Cable September 2006 - May 2007
WVT Communications February 2006 - June 2006
Altec Lansing, A Division of Plantronics, Inc May 2003 - August 2004
WVT Communications January 2001 - August 2002
Skills
Computer Hardware, Microsoft Office, Customer Service, Inventory Management, Troubleshooting, PeopleSoft, Active Directory, Team Leadership, Access, Blackberry Enterprise..., Database Administration, Outlook, Networking, Microsoft Excel, Lotus Notes, Railroad Operations, Transportation..., Railway Systems, Railway Signalling, Railway, Operations Management, Small Engine Repair
Education
King's College 2001 — 2005
Bachelor of Science, Business Administration
Tribos Ministry March 2011 - Present
TCA Fulfillment Company March 2002 - July 2004
Cashpoint Network Svc Inc January 1999 - 2001
Time Warner Cable March 1976 - October 1999
Skills
Management, Customer Service, Training, Team Building, Customer Satisfaction, Marketing, Sales, Data Entry, Budgets, Outlook
Education
LaGuardia Community College 1973 — 1977
Human Services, General
America's Floor Source May 2014 - Present
Time Warner Cable November 2012 - May 2014
Fifth Third Bank June 2011 - October 2012
Education
Kent State University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Sports Administration
Time Warner Cable Business Class January 2012 - Present
Time Warner Cable Business Class February 2011 - January 2012
SIRVA Relocation May 2010 - February 2011
Sirva Relocation October 2006 - May 2010
Time Warner Cable May 2002 - October 2006
Skills
Customer Satisfaction, Account Management, Customer Service, Salesforce.com, Sales, Contract Negotiation, Customer Retention, Sales Management, Solution Selling, B2B, Telecommunications, Direct Sales, Managed Services, Marketing, Process Improvement, Selling, PRI, Cold Calling, Call Centers, Sales Operations, Unified Communications, Sales Process, Telephony, Broadband, Vendor Management, Major Accounts, Enterprise Account..., Wireless, Co-location, MPLS, Metro Ethernet, T1, SIP Trunking, Long Distance, Internet Services, Optical Fiber, Telecommunication..., Ethernet, Carriers, Avaya, Fiber Optics, SIP, WAN, Hosted Services
Education
Kent State University 1998 — 2003
Advertising
Time Warner Cable July 2009 - March 2015
Insight Communications April 2005 - July 2009
Insight Communications September 2003 - April 2005
Skills
Customer Service, Dispatching, Supervisory Skills, Telecommunications
Education
Kentucky State University 1996 — 1998
Earle C. Clements Job Corp Center
Welding Technology/Welder
Fern Creek High School
Jones NCTI
Computers and Broadband Modems
Jones NCTI
Delivering Cable Services
Jones NCTI
Basic Broadband Troubleshooting
Time Warner Cable January 2014 - Present
Time Warner Cable October 2005 - January 2014
Skills
Call Center, Call Centers, Customer Retention, Customer Satisfaction, Sales, Customer Experience, Telecommunications, Direct Sales, Customer Service, Account Management, Salesforce.com, Cold Calling, Sales Operations, Management, Training, Sales Process, Selling
Education
Laguardia Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Fashion Industries High School 1997 — 2001
HS Diploma, Fashion Marketing
Time Warner Cable 2013 - Present
Time Warner Cable 2012 - 2013
Time Warner Cable 2011 - 2012
Time Warner Cable 2010 - 2011
Smyrna Public Library 2010 - 2010
T-Mobile 2009 - 2010
Upper Arlington Public Library 2002 - 2006
Skills
Telecommunications, Salesforce.com, Team Leadership, Troubleshooting, Telephony, Microsoft Office, Mobile Devices, DOCSIS, Cable Television, Internet Services, Telecommunications..., PowerPoint, Microsoft Word, Outlook, Leadership, Wireless Networking, Telecommunication..., Forecasting, Avaya, Windows, PeopleSoft, Microsoft Excel, PRI, WiFi, ICOMS, Hosted Services, Co-location, Avaya Technologies, Training, VoIP, Account Management, Sales Operations, Solution Selling, Direct Sales, Wireless, Call Centers
Education
Franklin University 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Kent State University
Master of Library & Information Science (M.L.I.S.), Library and Information Science
Ohio University
B.S.S. - Humanities, English Literature (British and Commonwealth)
Walgreens January 2015 - Present
Rite Aid June 2014 - November 2014
Santander Bank, N.A. July 2013 - February 2014
Time Warner Cable December 2010 - September 2012
Skills
Google Docs, Customer Service, Stock Control, Microsoft Office, Microsoft Excel, Microsoft Word, Retail, Typing, News Writing, Broadcast Journalism, Public Speaking, Team Building, Team Leadership, At Multitasking, Cash Management, Cashiering, Cash Handling, Telephone Skills, Technical Support, Heavy Lifting, Customer Support, Photography, Photojournalism, Social Networking, Persuasive Speaker, Mac, Video Games, Leadership, Store Management, Store Operations, Interviewing Skills, Debit Cards, Transaction Processing, Finance, PowerPoint, Sales, Time Management, Invoicing
Education
State University of New York College at Oneonta 2006 — 2008
Bachelor's Degree, Mass Communication/Media Studies, A
Kingsborough Community College 2004 — 2006
Associate's Degree, Journalism, A
State University of New York College of Agriculture and Technology at Morrisville 2003 — 2004
Associate's Degree, Journalism, B
Fort Hamilton High School 1999 — 2003
High School, Regents Diploma, A
The Anderson Group January 2013 - Present
NEWVISION Communications September 1996 - January 2013
PPL Corporation June 1994 - December 1996
Time Warner Cable June 1992 - June 1994
Skills
Advertising, Corporate Communications, Integrated Marketing, Social Media Marketing, Web Design, Brand Development, Digital Marketing, Marketing, Television, Video, Social Media, Graphic Design, Creative Direction, Adobe Creative Suite, Marketing Communications, InDesign, Marketing Strategy, Photoshop, Account Management, Social Networking, Email Marketing, Editing, Video Production, Copywriting, Illustrator, Graphics, Strategic Communications, Strategic Planning, Content Strategy
Education
Kutztown University of Pennsylvania 1990 — 1994
Bachelor of Science, Electronic Media
Phoenix Specialty, Inc. February 2014 - Present
Time Warner Cable June 2011 - January 2014
Education
Keystone College 2008 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CUNY School of Public Health March 2015 - Present
Staffmark July 2014 - January 2015
Business of Me June 2013 - December 2013
This is Canon! June 2012 - December 2013
This is Canon! June 2012 - December 2013
This is Canon! June 2012 - December 2013
University of Minnesota June 2012 - August 2012
North Carolina A&T State University September 2011 - May 2012
University of Minnesota May 2011 - August 2011
Time Warner Cable June 2009 - August 2009
Skills
Matlab, Research, C++, C, Java, PowerPoint, Microsoft Office, Public Speaking, Photoshop, Teaching, Data Analysis, Community Outreach, Labview, Microsoft Excel, Customer Service, Data Entry, Blogging, Technical Writing, SEO, Project Management, HTML, Web Development, Social Media, Programming, Analysis, Troubleshooting, Training
Education
Per Scholas Institute For Technology 2013 — 2013
Certificate of Completion, Information Technology
North Carolina Agricultural and Technical State University 2006 — 2012
Bachelor of Science (B.Sc.), Electrical Engineering
Korea University 2008 — 2009
Study Abroad Experience, Electrical Engineering
Time Warner Cable July 2009 - Present
Time Warner Cable January 2009 - July 2009
Time Warner Cable February 2008 - January 2009
Skills
Customer Experience, Customer Retention, Troubleshooting, Process Improvement, VoIP, Training, Broadband, Call Centers, Telecommunications, Customer Satisfaction, Customer Support, Call Center, Customer Service, Interviews, Networking, Telephony, Avaya, Coaching, Team Leadership, Supervisory Skills, VIP Services, Account Management, Avaya Technologies, Call Center Development, Client Relations, Cross-functional Team...
Education
Queens College 2003 — 2005
Bachelor's degree, Social Sciences
Laguardia Community College 2001 — 2003
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Broome Developmental Center (NYS OPWDD) January 2011 - Present
Binghamton City Court (NYS Unified Court System) March 2010 - December 2010
Broome Developmental Center (NYS Office for People with Developmental Disabilities) October 2007 - March 2010
Time Warner Cable March 2006 - October 2007
Medical Societies of Broome, Delaware, Otsego and Tompkins Counties January 1988 - October 2005
WNBF-AM/WHWK-FM June 1985 - December 1987
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Teamwork, Customer Satisfaction, Outlook, Administrative..., Access, Windows, Data Entry, Social Networking, Telephone Skills, Call Centers, Social Media, Accounts Receivable, Time Management, Public Relations, Editing, Creative Writing, Databases, Office Management, Troubleshooting, Spreadsheets, Newsletters, Software Documentation, Advertising, System Administration, Employee Relations, Database Administration, Confidentiality, Administration, Analysis, Change Management, Facebook, Inventory Management, Training
Education
Broome Community College
American Literature (United States)
Keystone College
Associate of Arts (A.A.)
Unilever March 2014 - Present
CBRE June 2011 - July 2013
Time Warner Cable August 2005 - June 2011
The Staubach Company March 2003 - August 2005
Cushman & Wakefield May 2001 - December 2002
General Motors September 1997 - May 2001
General Motors February 1993 - September 1997
General Motors June 1986 - February 1993
Skills
Corporate Real Estate, Leases, Real Estate, Facilities Management, Contract Negotiation, Lease Administration, Portfolio Management, Leadership, Construction Management, Business Development, Negotiation, Strategic Planning, Commercial Real Estate, Management, Strategy
Education
Kettering University 1986 — 1991
BSMSE, Engineering
Time Warner Cable January 1999 - Present
Skills
Microsoft Office, Customer Service, Windows, Public Speaking, Computer Security, Computer Hardware, Computer Repair, Computer Maintenance, A+ Certified IT..., Microsoft Word, Troubleshooting, Microsoft Excel, Networking, Team Leadership, Management, Telecommunications, Technical Support, Account Management, Call Centers, Integration, Network Administration, Training, VoIP, Wireless, Strategic Planning, Sales, Project Planning, Project Management, New Business Development
Education
Kingsborough Community College 1986 — 1988
Computer programming, Computer Programming
Viamedia Creative Group April 2012 - Present
VideoWorks Production Co. December 2001 - April 2012
Comcast / AT&T / Time Warner Cable November 1991 - December 2001
Time Warner Cable 2001 - 2001
WTVE Reading Broadcasting October 1988 - November 1991
Skills
Television, Non-linear Editing, Radio, After Effects, Media Production, Voice Over, Sound, Producing, Commercials, Multimedia, HD Video, Audio Editing, Film, Recording, Creative Writing, Corporate Communications, Marketing Communications, Digital Media, Digital Video, Video Production
Education
Kutztown University of Pennsylvania 1986 — 1989
Bachelor of Science (B.S.), Radio, Television, and Digital Communication
Penn State 1984 — 1986
Business Administration
AHRC New York City April 2014 - Present
Kid Krazy Preschool August 2013 - January 2014
Time Warner Cable September 2011 - August 2013
AHRC New York City March 2007 - March 2013
Metro Food Distributors September 2005 - May 2010
Union Square Partners, LLC August 1998 - November 2003
Mount Sinai Medical Center June 1997 - December 1997
Young and Rubicam November 1996 - June 1997
Mount Sinai Medical Center April 1995 - August 1995
Skills
Microsoft: Word, Excel,..., Microsoft Word, Microsoft Office, Microsoft Excel, Editing, Spreadsheets, Accounting, Teaching, Proofreading, PowerPoint, Outlook, Data Entry, Training, Time Management, Teamwork, Coaching, Windows
Education
Touro College 2015 — 2017
Master of Arts (MA), Early Childhood Education/Special Education, Currently Enrolled
New York Institute of Technology 2007 — 2011
Bachelor's, Early Childhood Education, 3.47
Laguardia Community College 2005 — 2007
Associate of Arts (A.A.), Developmental and Child Psychology, 3.16
Queens Vocational and Technical High School 1985 — 1989
High School Diploma, Business Administration
Technology Solutions Inc December 2012 - Present
Metropolitan Cable Communication July 2012 - August 2013
Time Warner Cable May 2009 - November 2011
Institute for International Research (IIR) August 2006 - August 2008
Century 21 Department Stores June 2004 - April 2006
Skills
Call Centers, Customer Service, Data Entry, Troubleshooting, Microsoft Office, Telecommunications, Telephone Skills, Customer Satisfaction, Training, Microsoft Word, Team Building, Dispatching, Supervisory Skills, Team Leadership, Employee Training, Time Management, Social Media, Google Apps, Clerical Skills
Education
Prospect Heights High School 2000 — 2004
LaGuardia Community College
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies
Education Development Center December 2012 - Present
The Finance Project September 2011 - December 2012
Children's Defense Fund May 2011 - July 2011
Children's Aid Society December 2010 - May 2011
Language Canada January 2007 - July 2010
Kiddoland Montessori School June 2006 - July 2010
Time Warner Cable June 1999 - June 2002
Skills
Program Development, Editing, Higher Education, Microsoft Office, Microsoft Excel, Program Management, Microsoft Word, PowerPoint, Youth Development, Policy, Policy Analysis, Public Policy, Non-profits, Early Childhood..., Early Childhood..., Foster Care, Education, Data Analysis, Sustainability
Education
Teachers College of Columbia University 2010 — 2011
M.A., International Educational Development
University of California, Irvine 2004 — 2005
Certification, Teaching Credential, Secondary Education
King's College London 2002 — 2003
History
University of California, Irvine 1998 — 2003
B.A., History
Windstream January 2015 - Present
Windstream Communications November 2013 - January 2015
Time Warner Cable 2011 - 2013
Skills
Help Desk Support, Servers, Computer Hardware, Networking, Active Directory, Computer Repair, Customer Service, Computer Network..., Computer Proficiency, Web Marketing, Troubleshooting, Technical Support, VPN, TCP/IP, Switches, Windows Server, BMC Remedy Ticketing...
Education
Kent State University 2009 — 2011
Computer Information Systems
Canton South High School 2005 — 2009
Time Warner Cable November 2014 - Present
Powell Industries June 2012 - November 2014
Sears Appliance and Hardware April 2011 - June 2012
Land of Cran Comics Inc April 2000 - September 2010
GE Capital March 2003 - March 2006
US Army February 1991 - July 1991
US Army January 1987 - May 1990
Skills
Material Handling, Inventory Management, Sales Operations, Pricing, Profit, Operations Management, Sales, Customer Satisfaction, Process Improvement, Sales Management, Relationship Management, Customer Service, Customer Retention, Leadership, New Business Development, Continuous Improvement, Procurement, Analysis, Change Management, Logistics, Supply Chain, Management, Competitive Analysis, Account Management, Military, Business Development, Supply Chain Management, Project Planning, Strategic Planning, Manufacturing, Business Analysis, Automotive, Negotiation, Strategy, Budgets, Team Building, Performance Management, Training, Key Account Management, Purchasing, Product Development, Team Management, Contract Negotiation, Cross-functional Team..., Recruiting, Inventory Control, Business Planning, Direct Sales, Contract Management, Product Management
Education
Kent State University at Stark 2000 — 2002
History
DeVry Institute of Technology 1998 — 1999
Coshocton High School 1984 — 1987
AultCare July 2015 - Present
Robert Half Technology December 2014 - June 2015
Western Reserve Group July 2014 - August 2014
Time Warner Cable March 2012 - March 2014
Time Warner Cable March 2010 - March 2012
Time Warner Cable October 2002 - March 2010
Skills
Database Administration, Change Data Capture, Data Mirror, Microsoft SQL Server, Microsoft Operating..., SFTP, PHP, Web Servers, IBM iSeries, iSeries development, ICOMS, Process Improvement, RPG, Integration, Data Warehousing, Servers, Databases, Telecommunications, SQL, Visio, Troubleshooting
Education
Kent State University at Tuscarawas 1985 — 1990
Computer Science
eRetailing Associates LLC January 2012 - Present
City of Dublin - Events Administration May 2011 - August 2011
Noro Intellectual Property August 2010 - December 2010
Time Warner Cable June 2010 - August 2010
Kent State University August 2008 - May 2010
Skills
Social Media, Email Marketing, SEO, SEM, PPC Bid Management, Google Analytics, Google Adwords..., MSN AdCenter, Online Advertising, SEO copywriting, Keyword Research, Keyword Density, Link Building, Content Strategy, Trend Analysis
Education
Kent State University 2009 — 2010
Master, Business Administration
Kent State University 2006 — 2009
Bachelor, Business Administration; Business Management
Time Warner Cable July 2010 - December 2011
Kent State University Dining Services October 2007 - May 2010
Bank of America June 2005 - August 2007
Education
Kent State University
BBA; Marketing
Time Warner Cable August 2009 - Present
Skills
Technical Support, Troubleshooting, Software Installation, Customer Satisfaction, Customer Service, Computer Hardware, Windows, Team Building, Call Center, Microsoft Office, Process Improvement, Development Coaching, Recruitment & Hiring, Call Centers, Hardware, Networking, Team Leadership, Telecommunications, VoIP
Education
Kent State University
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Stark State College of Technology
Certification, Six Sigma Green Belt
NCTI / Jones
Master Technician, Hybrid Fiber/Coax
UpStage Players July 2014 - Present
Howard Hanna January 2014 - Present
Laketran December 2012 - Present
National Association of Watch and Clock Collectors March 2011 - Present
Kristi Ward Communications March 2010 - Present
Villa Beach Communications 2010 - 2011
Liggett Stashower December 1997 - February 1999
Time Warner Cable September 1994 - November 1997
Campus Bus Service at Kent State University September 1993 - July 1994
The Davey Tree Expert Company 1993 - 1994
Skills
Press Releases, Media Relations, Public Relations, Copywriting, Event Management, Public Speaking, Newsletters, Microsoft Office, Internal Communications, Blogging, Social Media, Fundraising, Speech Writing, Editing, Marketing Communications, Nonprofits, Email marketing, Web Content, Grant Writing, Email Marketing
Education
Kent State University 1990 — 1994
Bachelor of Science, Public Relations
Time Warner Cable October 2006 - Present
Adelphia Communications December 2003 - August 2006
Adelphia Communications November 2002 - December 2003
Adelphia Communications February 2000 - November 2002
James Cable Partners / Rapid Cable August 1997 - February 2000
Booth Communications January 1990 - August 1997
Education
King College 2010 — 2011
BBA, Bachelor of Business Administration
Philadelphia Insurance Companies November 2013 - Present
Cubist Media Group January 1998 - November 2013
Time Warner Cable May 1995 - January 1998
Skills
Video, Video Production, Final Cut Pro, HD Video, Documentaries, Voice Over, Commercials, Media Production, Producing, Post Production, Video Editing, Web Video, Corporate Communications, Broadcast, Videography, Non-linear Editing, Dvd, Storytelling, Television, After Effects, Motion Graphics, Final Cut Studio, DVD Studio Pro, Field Producing
Education
Kutztown University of Pennsylvania 1991 — 1995
Clayton Valley High School
North Penn High School
Spring-Ford Area School District February 2000 - Present
Absolute Video September 1998 - Present
Time Warner Cable August 1995 - February 2000
Skills
Channel, Digital Photography, Video Production, Microsoft Office, Final Cut Pro, Social Media, Video Editing, Photography, Photojournalism, Blogging, Adobe Creative Suite, Videography, Video, Digital Media, HD Video, Mac, Documentaries, Film
Education
Kutztown University of Pennsylvania 1992 — 1995
Salon Centric May 2010 - Present
BSG May 2009 - August 2010
Schoeneman Beauty Supply 1996 - 2009
Time Warner Cable April 1988 - August 1997
Marilyn's Dance Studio August 1989 - June 1991
Skills
Retail, Marketing Strategy, Sales, Sales Management, Product Development, Merchandising, Salesforce.com, Chatter, SAP, Sales Operations, Sales Process, Sales Presentations, Hands-on Training, Motivated self-starter, Business Innovation, Team Leadership, Key Account Management, New Business Development, Marketing, Team Building, Fashion, Customer Service, Account Management, Product Marketing, Strategic Planning, Teamwork, Forecasting, Negotiation, Business Planning, B2B, Inventory Management, Direct Sales, Brand Development, Social Media Marketing, Advertising, Salons
Education
Kutztown University of Pennsylvania 1983 — 1987
B.S., Telecommunications
Shannon English Marketing March 1989 - Present
InsideView Reviews July 2007 - Present
Aultman Hospital April 1985 - March 1989
WOAC-TV Channel 67 August 1983 - April 1985
Time Warner Cable May 1982 - August 1983
Skills
Marketing, Creative Direction, Advertising, Public Relations, Strategic Planning, Event Planning, SEM, Web Design, Social Media Marketing, Advertising Sales, Media Relations, Online Advertising, Broadcast, Customer Service, Online Marketing, Video Production, Event Management, Social Media, Nonprofits, Public Speaking, Marketing Communications, Sales, Sales Management, Radio, Leadership, Social Networking, Copywriting, Email Marketing
Education
Kent State University 1978 — 1982
BS Journalism, Public Relations, Business
Kent State University 1978 — 1982
Bachelor of Science (B.S.), Journalism Public Relations
Wide Open West December 2013 - Present
QuickBid LLC. August 2012 - Present
Wide Open West September 2011 - December 2013
Time Warner Cable Business Class August 2010 - September 2011
Time Warner Cable June 2008 - August 2010
Time Warner Cable June 2006 - May 2008
Kent State University August 2002 - May 2006
Skills
Ethernet, Routers, VoIP, Optical Fiber, MPLS, Switches, Troubleshooting, Telecommunications, Fiber Optics, Cisco Technologies, IP, BGP, Cabling, TCP/IP, Electronics, Network Design, OSPF, DOCSIS, Network Administration, Wireless, CCNA, iOS development, PHP, Python, Technical Support, Computer Network...
Education
Kent State University 2002 — 2006
B.S., Industrial Technology - Electronics Concentration
Summa Health System January 2014 - Present
Summa Health System July 2012 - December 2013
Time Warner Cable November 2010 - June 2012
Skills
Windows, Troubleshooting, SQL, PowerPoint, Microsoft Office, Microsoft Excel, HTML, Customer Service, Project Management, Microsoft Word
Education
Kent State University 2004 — 2009
AAMVA (American Association of Motor Vehicle Administrators) September 2013 - Present
Time Warner Cable July 2010 - September 2013
NRECA June 2009 - July 2010
Microsoft June 2008 - June 2009
GC Services August 2006 - June 2008
Blackbaud November 2005 - August 2006
Zale May 2005 - November 2005
Golden Infolink Sdn Bhd. October 2003 - May 2005
Skills
.NET, Software Development, Microsoft SQL Server
Education
Kuvempu Vishwavidyanilaya 1996 — 2000
BTech, Electronics
Heartbeats Video and Computer July 2009 - Present
Time Warner cable July 2004 - November 2007
Las Vegas Photography and Video February 2000 - April 2004
RAM Photography and Video August 1989 - January 2000
Skills
Entertainment, Film, Television, Video Production, Advertising, Marketing Strategy, Customer Service, Marketing, Video, Photography, Film Production, Public Relations, Public Speaking, Recording, Event Management, Music Production, Theatre, Social Media, Sound, Editing, New Media, Stage, Videographer
Education
Lake Tahoe Community College 1991 — 1998
Technical Director for Theatre
West Virginia Wesleyan College, Buckhannon, West Virginia 1973 — 1978
Theatre
Warwick Valley High School, Warwick, NY 1969 — 1973
High School Diplomma
Home Serve USA March 2014 - Present
Time Warner Cable January 2013 - March 2014
Time Warner Cable December 2011 - January 2013
Time Warner Cable October 2009 - September 2012
Time Warner Cable September 2007 - November 2009
Time Warner Cable May 2003 - October 2008
Time Warner Cable September 2001 - May 2003
Skills
Telecommunications, Call Center, Broadband, VoIP, IP, Vendor Management, VOD, Wireless, Process Improvement, Troubleshooting, Computer Network..., Cross-functional Team..., Ethernet, Customer Satisfaction, System Deployment, Team Leadership, Team Building, Customer Experience, Operations Management, Telephony, Data Center, Call Centers, MPLS, Cabling, Customer Retention, Avaya, T1, Optical Fiber, Managed Services, Fiber Optics, Network Design, Co-location, LAN-WAN, Avaya Technologies
Education
City University of New York-Queens College 2011 — 2014
Business, Finance
Kingsborough Community College 1997 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Barnes & Noble May 2014 - Present
Barnes & Noble, Inc July 2011 - May 2014
Dentsu October 2009 - July 2011
Hadassah July 2007 - October 2009
Apple May 2006 - July 2007
Time Warner Cable September 2004 - May 2006
Skills
Mac, Microsoft Office, Customer Service, Excel, Customer Relations, Word, Windows, Problem Solving, PowerPoint, Outlook, Active Directory, Computer Hardware, Operating Systems, XP, Microsoft Word, Project Management, Help Desk Support, Troubleshooting, iLife, OS X, Microsoft Excel, Visio, Windows 7, Windows XP, HTML, System Administration
Education
New York University - Polytechnic School of Engineering 1999 — 2003
LaGuardia Community College
Time Warner Cable August 2014 - Present
Time Warner Cable April 2013 - July 2014
Time Warner Cable August 2006 - April 2013
Time Warner Cable October 2003 - August 2006
Time Warner Cable May 2000 - October 2003
Fluidics, Inc. January 1999 - April 2000
Skills
Talent Acquisition, Employee Relations, Talent Management, Performance Management, HR Policies, Applicant Tracking..., Human Resources, Recruiting, Employee Benefits, Policy, Interviews, Onboarding, Management, Labor Relations, PeopleSoft, Succession Planning, Coaching, Leadership Development, Union, Hiring, College Recruiting, Organizational..., Workforce Planning, Investigations
Education
The University of Akron 1996 — 1998
Master's, Industrial/Organizational Psychology, 3.98 GPA
Kent State University
Bachelor of Arts (B.A.), Psychology
NBCUniversal, Inc. October 2014 - Present
Burnett Avenue Baptist Church May 2014 - Present
Time Warner Cable January 2007 - March 2014
Skills
Project Management, Java, Business Analysis, SQL, Microsoft Office, Sales, Entrepreneurship, Culinary Skills, Network Architecture, Public Speaking, Multi Level Marketing, Direct Sales, Networking, Team Leadership, Team Management, Team Building, Social Media
Education
Knoxville College 1989 — 1995
Marketing With Minor In Computer Science
Jefferson Commnunity College, Louisville, KY
Systems, Networking and LAN/WAN Infrastructure
Time Warner Cable July 2008 - January 2011
AT&T February 2001 - July 2008
Skills
Telecommunications, Call Centers, Direct Sales, Customer Retention, Sales Operations, VoIP, Wireless, Sales Management, Sales, Customer Satisfaction, Account Management, Broadband, Customer Experience, Solution Selling, Sales Process
Education
Lakeland College
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
QVC August 2011 - Present
QVC November 2003 - August 2011
2005 January 2008 - July 2011
QVC ProductWorks 2005 - 2008
QVC January 1997 - January 2003
Advanced Staging Productions January 2001 - January 2002
The Racing Network January 2000 - January 2001
The Racing Network January 1999 - January 2000
CCI Communications January 1998 - January 2000
Time Warner Cable 1994 - 2000
Skills
Broadcast, Video, HD Video, Television, Broadcast Television, Camera, Voice Over, Video Production, Leadership, Advertising, Camera Operating, Digital Video, Sound, Editing, Photography, Producing, Social Media Marketing, Media Production, Videography, Radio, Multimedia
Education
Kutztown University 1992 — 1996
B.S, Telecommunications
Kutztown University of Pennsylvania 1992 — 1996
Bachelor's of Science, Telecommunications
Time Warner Cable July 2004 - February 2013
Opportunity Homes Inc. January 1997 - April 2004
Ameritech April 1995 - April 1996
Skills
Telecommunications, Managed Services, Product Management, Mobile Devices, Team Leadership, Direct Sales, Customer Experience, Strategic Partnerships, Solution Selling, Cross-functional Team..., Product Marketing, Customer Retention, Sales Process, Salesforce.com, Sales Operations
Education
Kent State University 1983 — 1985
Accounting and Business/Management
David Anderson High School 1970 — 1974
Time Warner Cable December 2012 - Present
Time Warner Cable January 2009 - December 2012
Time Warner Cable December 1999 - December 2008
Skills
Telecommunications, Troubleshooting, VoIP, IP, Switches, Routers, Ethernet, Computer Network..., T1, Telephony, Cisco Technologies, Wireless, TCP/IP, Cabling, Fiber Optics, Metro Ethernet
Education
Kent State University 1999 — 2008
Bachelor of Arts, English
Stark State College
Time Warner Cable April 2014 - Present
Wood Partners August 2002 - November 2009
Wood Partners August 2002 - November 2009
Wood Partners August 2002 - November 2009
Summit Properties January 1990 - August 2002
Summit Properties January 1990 - August 2002
Summit Properties January 1990 - August 2002
Summit Properties January 1990 - August 2002
Summit Properties January 1990 - August 2002
Summit Properties January 1990 - January 2002
Skills
Accounts Payable, General Ledger, Financial Statements, Finance, Payroll, Real Estate, Auditing, Budgets, Account Reconciliation, Accounts Receivable
Education
King's College 1986 — 1988
Associate, Accounting
King's College 1986 — 1988
Associate's degree, Accounting
Amazon November 2013 - Present
Time Warner Cable September 2010 - Present
Time Warner Cable February 2010 - September 2010
Time Warner Cable August 2007 - February 2010
Time Warner Cable December 2005 - August 2007
Skills
Claim, Liability, Leadership Development, Accounts Receivable, Litigation, Accounts Payable, Leadership, Workers Compensation, Process Improvement, General Ledger, Legal Liability, Management, Training, Team Leadership, Team Building, PeopleSoft, Employee Benefits, Call Centers, Employee Relations, Customer Retention, Human Resources, Customer Satisfaction, Customer Experience, Vendor Management, Employee Training, Performance Management, Benefits Administration, Hiring
Education
University of North Texas 1991 — 1994
Bachelors Degree, Corporate Finance
Kilgore College 1989 — 1991
General Studies
Charlotte Insurance July 2009 - November 2009
Knauff Insurance, Inc December 2001 - January 2009
Time Warner Cable April 1997 - December 2001
Time Warner Cable October 1990 - July 1996
United States Air Force August 1982 - May 1986
Education
King's College
Medical Secretarial Science Diploma
East Lincoln High School 1976 — 1979
Defense Information School
Basic Journalism Diploma
Interroll March 2015 - Present
Baxano Surgical Inc,. formerly TranS1 June 2012 - January 2014
GRANITE MANPOWER 2006 - 2010
Time Warner Cable April 1999 - November 2005
Skills
Human Resources, HRIS, Employee Relations, Deferred Compensation, Talent Acquisition, Employee Benefits, Performance Management, PeopleSoft, Talent Management, Recruiting, Payroll, Onboarding, Benefits Administration, FMLA, New Hire Orientations, Workforce Planning, Management, College Recruiting, Applicant Tracking..., Personnel Management, HR Policies, Employee Engagement, Hiring, Succession Planning, Interviews, Policy
Education
Kingsborough Community College 1985 — 1988
AAS, Business Administration
Time Warner Cable August 2013 - Present
Time Warner Cable August 2012 - August 2013
Time Warner Cable June 2011 - August 2012
Time Warner Cable January 2010 - June 2011
One Communications 2003 - 2010
Skills
Telecommunications, Sales Management, Leadership Development, Negotiation, Sales Prospecting, Product Management, Account Management, Solution Selling, Managed Services, Sales, Sales Operations, Customer Retention, Direct Sales, Sales Process, Management, Wireless, Business Development, Customer Satisfaction, New Business Development, Contract Negotiation, VoIP, Unified Communications, Salesforce.com, Strategic Partnerships, Selling, Call Centers, Cold Calling, Co-location, B2B, Channel Partners
Education
Kent State University 1990 — 1996
Bachelor of Arts (B.A.), Individual and Family Studies /Child Development Emphasis
PwC 2013 - Present
Mason School Of Business 2012 - 2013
Goldman Sachs & Co May 2012 - August 2012
Kentucky State University August 2008 - December 2010
Talecris Biotherapeutics June 2010 - August 2010
Time Warner Cable June 2008 - August 2008
Union Commercial Ventures Lagos August 2006 - April 2007
Skills
Accounting, Public Speaking, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, Teamwork, QuickBooks, Research, Microsoft Office, Customer Service, Outlook, Payroll, Data Analysis, Account Reconciliation, Financial Reporting, SAP, Finance, Management, Human Resources
Education
William & Mary 2012 — 2013
Master's degree, Accounting
Kentucky State University 2007 — 2010
Bachelor's of Arts, Accounting
Kentucky State University 2007 — 2010
Bachelor of Arts, Accounting; Accounting
Time Warner Cable August 2014 - Present
Time Warner Cable August 2013 - August 2014
Time Warner Cable May 2012 - August 2013
Time Warner Cable October 2001 - May 2012
New York City Department of Sanitation October 1988 - October 2001
Skills
Automotive, Broadband, Customer Retention, Automotive Repair, Operations Management, Inventory Management, Team Building, Troubleshooting, Telecommunications, Direct Sales, Management, Leadership, Sales Process, Customer Service, Customer Satisfaction, Mechanics, Program Management, Team Leadership, Call Centers, Forecasting, Process Improvement, Sales Operations
Education
Laguardia Community College
Associate's degree, Business Administration and Management, General, 3.8
Time Warner Cable August 2007 - Present
Expo Design Center July 2003 - June 2006
Skills
Direct Sales, Customer Service, Telecommunications, Selling, Customer Satisfaction
Education
Kent State University
Maxim Healthcare Services March 2014 - Present
Tri-County Medical Services Inc. March 2006 - Present
Kent State University 2006 - 2011
Northwestern Mutual January 2007 - March 2007
Time Warner Cable August 2002 - May 2006
Skills
Editing
Education
Kent State University
Bachelor of Business Administration, Finance, Economics
Time Warner Cable December 2011 - Present
Education
LaGuardia Community College 2008 — 2009
Inner City Youth Opportunities October 2011 - Present
Embassy Suites June 2011 - Present
Macys April 2009 - Present
Jewish Hospital October 2008 - February 2009
Time Warner Cable 2006 - 2009
Education
Xavier University 2008 — 2012
Bachelor of Liberal Arts, Communication Arts
Kentucky State University 2000 — 2003
Time Warner Cable September 2009 - July 2010
Education
Laguardia Community College 2008 — 2009
Associate, English
Time Warner Cable January 2013 - Present
Valley National Bank May 2009 - September 2011
Sovereign Bank May 2006 - July 2008
The Children's Place December 2004 - May 2006
Skills
Training, Banking, Management, Customer Service, Administration, Microsoft Excel, Retail, Microsoft Office, PowerPoint, Branch Banking, Integration, Cash Flow
Education
University of Phoenix-Jersey City Campus 2009 — 2011
Associates, Human Services Managment
Kingsborough Community College 1998 — 2000
Time Warner Cable May 2014 - Present
The Home Depot 2011 - Present
Landmark Magnolia Theatre February 2005 - July 2011
LifeNet March 2000 - August 2001
Skills
Revit, AutoCAD, Photoshop, Sketching, Microsoft Word, Architectural Design, Management, Interior Design
Education
The University of Texas at Arlington 2006 — 2011
Bachelor of Science (B.S.), Architecture
Kilgore College 1999 — 2001
Associate of Science (A.S.), Engineering
Just Wireless Inc. February 2013 - Present
Time Warner Cable July 2009 - July 2010
Arté Italica January 2000 - November 2009
Time Warner Inc. February 2007 - July 2009
Dewey & LeBoeuf LLP July 2006 - February 2007
Skills
Data Entry, Time Management, Shipping, Customer Service, Management, Troubleshooting, Filing
Education
Kingsborough Community College 2004 — 2004
Liberal Arts Program
New Utrecht High School 1999 — 2003
Diploma
Dsw April 2013 - Present
Time Warner Cable 2011 - 2011
Education
Laguardia Community College 2013 — 2016
Liberal Arts and Sciences/Math
Time Warner Cable February 2008 - Present
ThyssenKrupp Elevator Americas 2013 - 2014
Gap Inc./Old Navy August 2002 - March 2008
Skills
Call Centers, Customer Satisfaction, Customer Service, Telecommunications, Customer Retention, Customer Experience, PeopleSoft, Process Improvement, Outlook, Access, Microsoft Excel, Team Leadership
Education
City University of New York Graduate Center 2010 — 2014
Bachelor's degree, Comminications and Culture
Laguardia Community College 2005 — 2008
Associate of Science (AS), Business Administration and Management, General
Community Health Systems July 2014 - Present
O'Reilly Auto Parts April 2013 - Present
Time Warner Cable March 2006 - August 2012
Alcoa March 2002 - March 2006
Skills
Telecommunications, VoIP, Telephony, Broadband, Wireless, Ethernet, Cabling, Computer Network..., Troubleshooting, Routers, Computer Repair, Networking, LAN-WAN, Software Installation
Education
Kent State University at Trumbull 2002 — 2004
Associate's of Applied Business, Computer Systems Networking and Telecommunications, 3.09 GPA
Warren Western Reserve High School 1983 — 1987
General Studies, Vocational Auto Body/Industrial Arts-(Small engine repair, Woodworking, Drafting and Graphic Arts)
Kent State University at Trumbull 2000 — 2000
Microsoft Certified Systems Engineer in Windows NT 4.0, 4.0 GPA
Ogilvy & Mather January 2015 - Present
Sprint March 2012 - April 2014
Time Warner Cable September 2009 - April 2012
Dell April 2007 - January 2009
Skills
A+ Certified IT..., Management, Customer Service, Sales, Foreign Languages, Technical Support, Cloud Computing, Troubleshooting, Telecommunications, Networking, Computer Hardware, Security, VoIP, Wireless Networking, Help Desk Support, Windows 7, Wireless
Education
LaGuardia Community College
Associate's degree, Computer Science
Time Warner Cable June 2006 - Present
Time Warner Cable September 2004 - June 2006
Time Warner Cable August 2001 - September 2004
Time Warner Cable September 2000 - August 2001
A Child's Place School August 1992 - May 2000
Skills
VoIP, Troubleshooting, Telecommunications, Technical Support, Call Centers, Customer Satisfaction, Networking, Process Improvement, Cisco Technologies, Computer Hardware, Customer Experience, Customer Retention, Customer Service, Leadership, Management, Software Documentation, Team Building, Team Leadership, Training, Vendor Management, Wireless
Education
Walden University 2012 — 2014
Master of Business Administration (M.B.A.), Organizational Leadership
Kent State University 1985 — 1990
Bachelor of Science (B.S.), Early Childhood Education and Teaching
Tata Consultancy Services July 2015 - Present
Good Mortgage September 2012 - September 2014
Time Warner Cable April 2008 - September 2012
Skills
Risk Management, Banking, Credit Analysis, Credit, Mortgage Lending, Underwriting, Microsoft Office, Loans, Microsoft Excel, Strategic Planning, Management, Financial Analysis, Marketing Strategy, Nonprofits, Customer Service
Education
Kentucky State University 1989 — 1995
Bachelor of Business Administration (B.B.A.), Business and Personal/Financial Services Marketing Operations
General Dynamics Armament and Technical Products August 2012 - Present
General Dynamics Armament and Technical Products August 2012 - Present
Time Warner Cable February 2007 - August 2012
Auto One Insurance March 2002 - February 2007
Skills
Solaris 8. 9. 10, 11, AIX 4 5 6, Redhat 4-5-6, Tripwire, Tenable, Quest Authentication..., Vintela, , Veritas Cluster, VCS, VCFS, VXVM, Netbackup,, Oracle,, Apache, Weblogic,, , EMC Navisphere, , Solstice Disk Suite, , MQ-series,, Power Broker, ssh, sudo, KSH Scripting
Education
Laguardia Community College
Computer Science
Advance Auto Parts April 2014 - Present
Time Warner Cable March 2012 - July 2013
LSI Graphic Solutions Plus August 2006 - September 2011
Metaldyne Shaft Operations (formerly Masco Tech Forming Technologies) March 1998 - September 2001
Spenco Mfg. Inc May 1995 - September 1997
North Canton Plastics, Inc. June 1994 - May 1995
Education
Kent State University at Tuscarawas 2003 — 2005
N/A, Electical Engeneering Technology, 3.8 - 4.0
ETI Technical College - North Canton, Ohio 2002 — 2003
N/A - School ownership changed hands 3 times and I transfered to Kent State University, Electronics Technology - Technician, 4.0
Jackson High School 1989 — 1993
School Specialty, Inc. October 2008 - Present
Time Warner Cable 1993 - 2006
Skills
Accounting, Budgets, Account Reconciliation, General Ledger, Financial Accounting, Forecasting, Payroll, Journal Entries, Invoicing, Process Improvement
Education
Lakeland College
Bachelor of Arts (B.A.), Accounting
Lakeshore Technical College
Associate's degree, Accounting