Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Salaries. You can even request information on how much does Time Warner Cable pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable directly from the past employees.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Big West Conference at ESPN October 2013 - Present
Sweet Talkin Sports August 2010 - Present
Time Warner Cable October 2012 - January 2014
iBN Sports July 2010 - February 2013
National Football Authority March 2011 - August 2011
CBS2/KCAL9 January 2009 - July 2010
Home Field Sports August 2009 - December 2009
Skills
Videography, Blogging, Broadcast, Social Media Marketing, Sports, Radio, Social Networking, Recruiting, Facebook, Entertainment, Media Relations, Public Relations, Content Strategy, Broadcast Television, Press Releases, Multimedia, Film, Broadcast Journalism, Television, Storytelling, Social Media, Writing
Education
Liberty University
Bachelor's, Multidisciplinary Studies, concentration in communications
ImproMed, LLC December 2014 - Present
Time Warner Cable June 2004 - March 2012
Kruegers True Value July 1998 - June 2003
Skills
C++, Microsoft Office, Windows, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Computer Hardware, Windows Server, Access, SQL
Education
Lakeland College 2011 — 2013
Bachelor of Arts (B.A.), Computer Science
Neenah High School 1998 — 2001
Time Warner Cable November 2003 - Present
Various February 1993 - June 2000
Skills
Team Leadership, Optical Communications, IP, DOCSIS, VOD, Optical Fiber, Ethernet, VoIP, Telecommunications, Cable Modems, HFC, IPTV, Cable Television, Computer Network..., Telephony, Broadband, Switches, RF systems, Project Implementation, Equipment Management, DOCSIS 3.0, IP Networking, MPLS, RF, Cabling, T1, DWDM, Wireless, DSL, WiFi, Network Engineering, LAN-WAN, Routers, Network Design, Billing Systems
Education
Lamar Institute of Technology
Time Warner Cable Sales, installation, service, maintenance of tv, internet, and phone services.$
Skills
All Field positions, Broadband, Optical Fiber, Sales, Telecommunications, Telephony, VoIP, Ethernet, Fiber Optics, Cabling
Education
Hardin-Jefferson High-school
Lamar University
All My Sons Moving & Storage September 2015 - Present
Time Warner Cable January 2015 - August 2015
Landmark Structures March 2014 - January 2015
Tiger Inc May 2013 - December 2013
US Army October 2010 - April 2013
C.M.T.E. 1 June 2006 - June 2010
Skills
Administrative..., Construction, Microsoft Office, Heavy Equipment, Direct Sales, Leadership, PowerPoint, AutoCAD, Army, Microsoft Word, Microsoft Excel, Team Leadership, Project Planning, Teamwork, Management, Negotiation, Training, Customer Satisfaction, Team Building, Sales, Sales Management, Customer Service, Budgets, Sales Operations, Account Management, Customer Retention, Marketing, Strategic Planning
Education
Lansing Community College 2008 — 2010
Time Warner Cable July 2013 - Present
Skills
MPLS, Metro Ethernet, 4G, IP, Ethernet, Juniper, DWDM, IPv6, VoIP, Cisco Technologies, Broadband, Telecommunications, Network Engineering, Fiber Optics, Networking, Telephony, Managed Services, Optical Fiber, SIP, OSPF, BGP, Computer Network..., IPTV, Wireless, Network Design, Network Architecture, Integration, WAN, LAN-WAN
Education
Lamar University 1986 — 1988
Time Warner Cable November 2013 - Present
SUNY Empire State College 2003 - Present
Comcast Cable January 2010 - November 2013
jcpenney March 2009 - September 2009
Kelly Services April 2005 - March 2009
Deluxe Corporation 1996 - 2004
Skills
Microsoft Office, Troubleshooting, PowerPoint, Microsoft Excel, Customer Service, Call Centers, Call Center..., Healthcare, Healthcare Recruiting, Recruiting, College Professor, Project Management, Operations Management, Sales Management, Event Management, Manufacturing, Financial Services, Process Improvement, Customer Experience, Telecommunications, Training, Management, Customer Satisfaction, Customer Retention
Education
Le Moyne College 1998 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
Le Moyne College 1988 — 1992
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Bar Louie June 2013 - November 2014
SuperMedia LLC June 2009 - June 2013
Comcast Cable April 2008 - May 2009
Comcast Spotlight February 2007 - April 2008
Time Warner Cable February 2006 - February 2007
M.D. Anderson Cancer Center December 2003 - February 2006
Skills
Microsoft Office, Microsoft Access, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft SQL Server, SQL, Salesforce.com, Process Improvement, Data Analysis, Team Building, Forecasting, Editing, Financial Analysis, Recruiting, Employee Training, Technical Writing, Analysis, Marketing, CRM, Management, Training
Education
The University of Dallas 2011 — 2014
Master of Business Administration (M.B.A.), Marketing
University of Houston-Clear Lake 1999 — 2001
Bachelor of Arts (B.A.), English Language and Literature, General
Lee College 1997 — 1999
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Lee College 1997 — 1999
Associate of Arts (A.A.), English Language and Literature, General
Laredo Community College January 2014 - Present
Laredo Community College September 2011 - December 2013
Time Warner Cable October 2006 - August 2011
H&R Block October 2005 - April 2006
H&R Block November 2004 - April 2005
H&R Block October 2003 - April 2004
Brooks Brothers/Retail Brand Alliance February 2003 - January 2004
Blockbuster August 1999 - November 2002
Skills
Fiber Optic Networks, Internet Services, Cable Networks, Broadband Networks, Telecommunications, Social Networking, Unix Administration, Network Design, Mathematics, Technical Support, Leadership, Research, Customer Service, Troubleshooting, microsoft, Internet Troubleshooting, Training & Development, Database Administration, Microsoft Server..., Tutoring, Employee Training, Teamwork, Cisco Technologies, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Training, Account Management, Team Building, Fundraising, Retail, Teaching, Higher Education, Database Design, Data Entry
Education
Laredo Community College 2011 — 2013
Associate of Science (A.S.), Pre-Engineering & Computer Electronics
Laredo Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Information Systems Specializing in Networking
Palomar College 1999 — 2002
Aeronautical Sciences Aircraft Commercial Pilot, Aeronautical Operations and Aviation Management
El Camino High School 1995 — 1999
High School Diploma, General Studies
Time Warner Cable April 2010 - Present
OfficeMax Enterprise Solutions May 2004 - August 2006
CompUSA April 1993 - September 2003
CompUSA January 2001 - January 2003
CompUSA January 1998 - January 2001
CompUSA January 1995 - January 1997
CompUSA January 1993 - January 1995
Skills
Customer Service, Sales Management, Sales, Business Development, Account Management, Cold Calling, Selling, Budgets, Salesforce.com, B2B, Telecommunications, Management, Direct Sales, Networking, Cloud Computing, Contract Negotiation, Customer Retention, Business Intelligence, Solution Selling, Forecasting
Education
California State University
Bachelor of Arts, Art
Landmark Education
Graduate
Pierce College
UPS November 2014 - January 2015
Ohio State Highway Patrol June 2014 - July 2014
UPS November 2013 - January 2014
Time Warner Cable May 2013 - November 2013
Home Depot May 2012 - July 2012
Sam’s Club August 2006 - January 2010
Skills
Social Media Development, Public Relations, Marketing Communications, Social Media Marketing, Loss Prevention, Demographic Analysis, Relationship Management, Relationship Marketing, Time Management, Marketing, CRM, Sales, Customer Service, Communication, Event Planning, Writing, Media Relations, Social Networking
Education
Lakeland Community College 2006 — 2009
Associate of Arts
University of Toledo 2010 — 2013
Bachelor of Arts, Communication; Public Relations
one seven two arts & photography November 2010 - Present
Stone Systems of Central Texas 2007 - 2010
Time Warner Cable 2005 - 2007
Skills
Microsoft Office, Hand Percussion, Photography, Photoshop, Computer Hardware, Customer Service, Web Design, Graphic Design, Countertop Templating, Basic CAD, Microsoft Excel, Adobe Creative Suite, Digital Photography, Mac, Video Editing, Windows, Illustrator, Project Management
Education
LeTourneau University 1999 — 2003
Psychology/Business/Computer Science
Hilton Worldwide June 2015 - Present
Octagon 2013 - June 2015
TracyLocke 2010 - 2013
Time Warner Cable 2003 - 2009
Education
Lehigh University - College of Business and Economics 1997 — 2001
Bachelor of Science in Business & Economics
Lake Charles Clinical Trials December 2014 - Present
Lake Charles Clinical Trials December 2014 - Present
Labor Ready August 2014 - Present
Lake Charles Memorial Hospital October 2014 - February 2015
Pizza Hut February 2005 - June 2014
Time Warner Cable April 2013 - October 2013
Skills
Laboratory Skills, Digital Cable, Psychology, Chemistry, Service Delivery, TWIC Card, extension ladder..., CPR Certified, Customer Service, Microsoft Office, Teamwork, Healthcare, Data Analysis
Education
Lamar University 2005 — 2009
Bachelor's Degree, Psychology, 3.71 GPA
Lamar University 2004 — 2009
Bachelor's of Science in Psychology, Psychology
Time Warner Cable June 2009 - Present
MetroCast Cablevision 2004 - May 2009
RadioShack 2000 - 2004
Skills
Direct Sales, Customer Satisfaction, Customer Service, Cable Television, Electricians, Sales, Troubleshooting, Software Installation, Telephony
Education
Lakes Region Community College 2001 — 2003
Electrical/Electronics Equipment Installation and Repair, General
Plymouth Regional High 1997 — 2001
DGB Consulting, LLC January 2013 - Present
Genband June 2010 - October 2012
Nortel Networks February 2006 - June 2010
Time Warner Cable June 2005 - August 2005
Chittenango Central School May 2003 - December 2004
Skills
Project Management, Consulting, Sales, Business Development, Marketing, Telecommunications, SIP, SS7, TDM, IP, Testing, Unified Communications, UMTS, Integration, VoIP, GSM, Wireless, H.248, Media Gateways, IPTV, Internet Protocols, WiMAX, ISUP, TCAP, Centrex
Education
Le Moyne College
Bachelor of Science, Business Administration & Information Science
Currently seeking new opportunity May 2015 - Present
Everest Institute July 2008 - April 2015
Rochester City School District September 1997 - June 2003
Time Warner Cable June 1994 - July 1995
NewChannels Cable Television January 1989 - June 1994
Skills
Staff Training, Presentation Development, Marketing Strategy, Public Speaking, Teaching, Event Planning, Writing, Budgets, Classroom, Community Outreach, Curriculum Development, Customer Service, Data Analysis, Educational Leadership, Entrepreneurship, Fundraising, Healthcare, Team Building, Career Counseling, Event Management, Leadership, Leadership Development, Microsoft Office, Public Relations, Social Networking, Staff Development, Strategic Planning, Team Leadership, Time Management, Training, Microsoft Word, Research, PowerPoint, Marketing, Microsoft Excel, Higher Education
Education
Nazareth College of Rochester 1995 — 1997
Masters, Education: Elementary, Special Ed; English
Le Moyne College 1984 — 1988
Bachelor of Arts, English/Communications
Burkes Dog Care & Walkers January 2015 - Present
Constant Contact August 2009 - November 2014
PC Connection, Inc. May 2006 - August 2009
Tufts Health Plan April 2002 - May 2006
Time Warner Cable January 1997 - August 2001
Skills
Sales, Training Delivery, Coaching, Management, Program Management, Customer Service
Education
Lesley University 1992 — 1995
Master of Science (M.S.), Training and Development
University of Massachusetts, Amherst 1988 — 1990
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Time Warner Cable October 2009 - Present
Time Warner Cable October 2007 - Present
Skills
Call Center, Customer Service, Billing, Avaya, Troubleshooting, Customer Satisfaction, Telephony, Cabling, Workforce Management, Telephone Skills, Customer Relations, Computer Hardware, Order Entry, Outbound, Telecommunications, Microsoft Office, Outlook, Call Centers, Technical Support
Education
Laney College 1977 — 1978
GLENVILLE HIGH SCHOOL 1973 — 1976
Time Warner Cable Media May 2014 - Present
Time Warner Cable Media Sales August 2010 - May 2014
Time Warner Cable Media Sales February 2007 - August 2010
Time Warner Cable January 2006 - February 2007
Skills
Microsoft Office, Training, Advertising, Marketing Strategy, Online Advertising, Account Management, Microsoft Excel, Customer Service, Social Media Marketing, PowerPoint, Marketing Communications, Digital Media, Sales, Media Buying, Leadership, Media Planning, Event Planning, Digital Marketing, Project Management, Marketing, Social Media, Social Networking
Education
Lamar University 2008 — 2010
MBA, Enterprise Resource Planning
Lamar University 2001 — 2006
BBA, Marketing
Milwaukee Area Technical College January 2010 - Present
Will update this section soon June 1980 - December 2011
Time Warner Cable December 2001 - March 2007
Skills
Photoshop, Illustrator, Flash, JavaScript, After Effects, C#, Microsoft Office, PowerPoint, Microsoft Word, Visual Basic, Visual Studio, Visio, Java, 3D Studio Max, Microsoft Excel, Adobe Creative Suite, Twitter, Facebook, Google Docs, ASP.NET, Access, Adobe CS4, Troubleshooting
Education
Milwaukee Area Technical College 2010 — 2012
Associate of Applied Science Degree, Programmer/Analyst, 3.87
ITT Technical Institute - Greenfield, Wisconsin 2007 — 2008
Associate of Applied Science Degree (on hold), Information Technology – Multimedia, 4.0
Lane Community College 1990 — 1991
Graduated, Massage Therapist
Wake Forest University School of Business August 2015 - Present
LPL Financial February 2014 - August 2015
Time Warner Cable April 2010 - December 2013
Capital One October 2007 - March 2009
Capital One June 2001 - October 2007
Newell Rubbermaid August 1999 - May 2001
Newell Rubbermaid December 1996 - August 1999
International Paper 1991 - 1996
Skills
Talent Management, Employee Relations, Human Resources, Change Management, Leadership, Organizational Design, Succession Planning, Performance Management, Reorganization/Reduction..., HR Process Redesign, HR Metrics, Coaching, College Recruiting, Employee Engagement, Employee Training, Executive Coaching, HR Consulting, HR Policies, Interviews, Leadership Development, Management, New Hire Orientations, Onboarding, Organizational..., Organizational..., Outsourcing, Policy, Process Improvement, Recruiting, Strategic Planning, Strategy, Talent Acquisition, Workforce Planning
Education
Greenwood High School
Lander University
B.S.
Vanderbilt University - Owen Graduate School of Management
MBA
Charter Communications October 2012 - Present
exact-communication September 2011 - October 2012
Time Warner Cable January 2001 - 2011
Time Warner Cable August 2006 - September 2008
Time Warner Cable January 2001 - August 2006
Liberty/Dayton Area Chamber of Commerce January 1996 - January 2001
Skills
Crisis Communications, Strategic Communications, Grassroots Advocacy, Media Relations, Public Affairs, Speech Writing, Internal Communications, Public Relations, Grassroots Organizing, Community Development, Integrated Marketing, Blogging, Leadership, Communication Training, Corporate Communications, Media Studies, Spokesperson, Crisis Management, Press Releases, Communications Planning, Publicity, Reputation Management, Newsletters, Marketing Communications, Policy, Fundraising, Social Media, Facebook, Community Outreach, Event Planning, Public Speaking, New Media, Broadcast, Editing, Interviews, Legislative Relations, Video
Education
Texas State University 1992 — 1997
BA, mass communication
Lamar University 1989 — 1991
Communications
Time Warner Cable July 2015 - Present
Hardees Food System June 2015 - Present
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Team Building, Team Leadership, Microsoft Office
Education
Lenoir-Rhyne College 2012 — 2015
Bachelor of Arts (BA), Marketing
Lamar Community College 2010 — 2012
General Associates of Science
Pearson Learning Solutions October 2013 - Present
Pearson Learning Solutions January 2013 - October 2013
Pearson Learning Solutions January 2012 - December 2012
Pearson Learning Solutions January 2008 - December 2011
Prentice Hall 2004 - 2007
Time Warner Cable 2002 - 2004
Skills
Sales Presentations, Academic Publishing, Training, Leadership, Marketing Communications, Custom Publishing, Sales Management, Coaching, Team Building, Publishing, Online Publishing, Ebooks, Management, Sales, Content Strategy, Content Management, New Business Development, Marketing Strategy, Editorial, Books, Publications, Time Management, Proofreading, Sales Operations, Internal Communications, Customer Retention, Customer Focus, Creative Problem Solving, Highly Adaptable, Results Oriented, Priority Management, Project Coordination, Account Management, Solution Selling, Salesforce.com, Strategic Planning, Strategy, Content Development, Goal Oriented, Adaptation, E-Learning
Education
Le Moyne College 2004 — 2006
MBA, Management
Rochester Institute of Technology 1998 — 2002
Bachelors, Marketing, Communications
Apple May 2014 - Present
Sedgewick CMS February 2013 - November 2013
Time Warner Cable March 2011 - June 2012
CGI November 2009 - May 2010
Universal Electronics Ltd March 2009 - November 2009
Skills
Customer Service, Technical Support, Telecommunications, Networking, Wireless Networking, Computer Repair, Microsoft Office, Retail, Sales, 10 Key, Singing, Vocal Theory, Music Theory, Warehousing, Typing, Troubleshooting
Education
Lakeland Community College 2009 — 2010
Time Warner Cable June 2015 - Present
Time Warner Cable January 2012 - June 2015
Time Warner Cable April 2007 - December 2011
Kopp Billing Agency February 2006 - April 2007
Visiting Nurse Association of Central New York, Inc. July 2005 - February 2006
Skills
CSG, ICOMS, PeopleSoft, Accounting, Account Reconciliation, G/L Reconciliations, G/L Analysis, Microsoft Office, Journal Entries, Statistical Reporting, Variance Analysis, Process Improvement, Invoicing, Sarbanes-Oxley Act
Education
Le Moyne College 1999 — 2004
Bachelor of Science (B.S.), Accounting
Time Warner Cable June 2009 - Present
Time Warner Cable May 2006 - June 2009
First Line Solutions February 2005 - May 2006
Midwest Sterilization Corp. 2004 - 2005
ISE, LTD 2003 - 2005
Kapplan College May 2003 - December 2004
Skills
Customer Service, VoIP, Troubleshooting, Call Center, Telecommunications, Wireless, Customer Satisfaction, Vendor Management, Call Centers, Telephony, Team Building, MPLS, Ethernet, Broadband, Technical Support, Account Management, IP, Team Leadership, Event Planning, Unified Communications, Managed Services, Networking
Education
Texas A&M International University 2007 — 2008
MBA, Management
Texas A&M International University 2002 — 2003
BBA, Management of Information Systems
Laredo Community College 1999 — 2001
Associate's Degree, Network Administration
Laredo Community College 1999 — 2001
Associate's Degree, Software Development
Ericsson September 2009 - Present
Sprint Nextel June 2006 - September 2009
Time Warner Cable August 2005 - June 2006
Satellite Dealer Supply January 2001 - August 2005
Education
Lamar University 1998 — 2001
A.A.S. Electronics Technology, Electronics
Time Warner Cable May 2014 - Present
Time Warner Cable June 2012 - May 2014
Time Warner Cable August 2010 - June 2012
Verizon Telecom January 2009 - March 2010
Verizon Telecom January 2007 - December 2008
Verizon Telecom January 2003 - December 2006
Verizon Telecom January 2000 - December 2002
Skills
Project Portfolio..., Project Planning, Project Execution, Project Delivery, MS Project, Product Development, Product Management, Product Design, Product Launch, Product Strategy, Product Marketing, Sales Management, Sales Support, Sales Operations, Sales Pipeline..., Sales Process, Direct Sales, Sales Order Processing, Salesforce.com, Sales Engineering, Network Architecture, Network Design, Network Optimization, Sales Compensation..., Employee Management, Budget Oversight, Budget Management, ROI Accountability, Complex Solutions, Contract Negotiation, Account Management, Business Strategy, Change Management, Documentation, Event Management, Financial Analysis, KPI, Kronos, Leadership Development, Mentoring, Microsoft Office, Organizational..., Strategic Planning, Quality Management, Customer Relations, Project Management, Program Management, Budgets, Team Leadership, Strategy
Education
The University of Texas at Arlington 2010 — 2010
Certificate, Project Management
LeTourneau University 1993 — 1995
BS, Business Management
Fins Company December 2010 - Present
American Diabetes Association January 2008 - Present
Lennar October 2012 - May 2015
Brightstar Care December 2010 - February 2013
Time Warner Cable March 2006 - December 2010
Time Warner Cable January 2004 - March 2006
Marketwire April 2002 - January 2004
Disney July 2000 - April 2002
ZATSO Internet Broadcasting 1998 - 2000
Comcast June 1996 - December 1999
Skills
Business Planning, Team Building, Sales Management, Problem Solving, Small Business, Healthcare, Strategic Planning, Business Strategy, Marketing Strategy, Customer Relations, Coaching, Product Management, Management Consulting, Change Management, Start-ups, New Business Development, Competitive Analysis, Strategy Development, Customer Service, Training, Process Improvement, Leadership Development, Public Relations, Marketing, Organizational..., Team Leadership, Strategy, Contract Negotiation, Strategic Partnerships, Leadership, Account Management, Cross-functional Team..., Social Media, Entrepreneurship, Project Management, CRM, Management, Business Development, Sales, Budgets, Program Management, Mergers & Acquisitions, Product Development, Consulting
Education
Massachusetts Institute of Technology - Sloan School of Management 1991 — 1993
MSM
Lehigh University 1984 — 1988
BSME
National Baseball Hall of Fame June 2000 - January 2014
Cooperstown Medical Transport November 2007 - Present
Time Warner Cable 1998 - 2000
WPBS-TV (formerly WNPE-WNPI) 1996 - 1998
WWNY-TV 1994 - 1996
Skills
Videography, Video Production, Video Editing, Video, Television, Editing, Camera, Sound, Film, Multimedia, HD Video, Non-linear Editing, Journalism, Broadcast, Final Cut Pro, Radio, Creative Writing, Storytelling, Adobe Creative Suite, Blogging, Copy Editing, Social Media, Graphic Design, WordPress, Sports, Content Strategy, History, Media Relations, Copywriting, Broadcast Journalism, Event Management, Editorial, New Media, Camera Operating, Photography, Social Networking, Publications, Research, Entertainment, Avid, Public Relations, Press Releases, Digital Media, Publishing, Facebook, Advertising, Producing, Social Media Marketing, AP Style
Education
Le Moyne College 1990 — 1994
BA, English
Time Warner Cable April 2012 - Present
Best Buy January 2011 - April 2012
Time Warner Cable June 2002 - January 2011
Best Buy November 1998 - June 2002
Sam's Club September 1996 - October 1999
Skills
Telecommunications, Customer Experience, Wireless, Product Management, Customer Retention, Customer Satisfaction, Strategic Partnerships, Management, Team Leadership, Marketing
Education
University of South Florida
Bachelor's degree, Mass Communications
Liberty University
Master's degree, Business Management and Leadership
CPS Recruitment, Inc. August 2011 - Present
Time Warner Cable October 2010 - August 2011
Robert Half International August 2002 - October 2010
PricewaterhouseCoopers February 2001 - August 2002
PricewaterhouseCoopers September 1997 - February 2001
Skills
Management, Recruiting, Business Development, Accounting, Talent Acquisition
Education
Le Moyne College
Bachelor’s Degree, Accounting
Hotel Valencia Riverwalk April 2015 - Present
Omni Hotels & Resorts April 2014 - April 2015
Audience Member April 2014 - May 2014
Allstate January 2012 - February 2014
Stand in Extra February 2013 - June 2013
Party girl 2013 - 2013
Patient 2013 - 2013
Time Warner Cable January 2011 - December 2011
Skills
Food & Beverage, Hospitality, Customer Service, Film Production, Public Speaking, Film, Sales
Education
The Groundlings in los Angeles, California 2015 — 2018
Master of Arts (M.A.), Sketch comedy and Improvisation
Laredo Community College 2007 — 2009
Associate of Arts (A.A.), Radio and Television Broadcasting Technology/Technician
Time Warner Cable August 2003 - August 2009
Skills
Cashiering, Merchandising, Data Entry, Retail, Inventory Management, Time Management, Outlook, PowerPoint, Tumblr, Microsoft Office, Teamwork
Education
Lakeland Community College 2011 — 2012
Business/Nursing
Time Warner Cable January 2013 - Present
Crouse Hospital July 2011 - January 2013
H&R Block December 2011 - April 2012
ProLiteracy Worldwide April 2011 - June 2011
Social Security Administration June 2010 - January 2011
Westcott Community Center October 2009 - November 2009
Social Security June 2009 - September 2009
Skills
Access, PowerPoint, Microsoft Office, POS 2011, Appointment Scheduling, WebEx, GoToMeeting, Microsoft Word, Microsoft Excel, Perl, Java, JavaBeans, JavaScript, Microsoft Project, MS Project, Community Outreach, Customer Service, SharePoint, Payroll, Research, Windows, Sales, Time Management, Interviews, SAP, Data Entry, SQL, Software Documentation, Training, System Administration, Analysis, Troubleshooting, Databases, Oracle, Program Management, Management, Visio, Administrative..., Data Analysis, Team Leadership, Outlook
Education
South University 2011 — 2013
Master's degree, Information Technology, 4.0
Le Moyne College 2007 — 2011
Bachelor, Science Information System
Le Moyne College 2007 — 2011
Bachelor, Science Business Management
Carestream Health March 2013 - Present
Carestream Health March 2013 - Present
Time Warner Cable March 2009 - February 2013
Conn's May 2007 - March 2009
Porter May 2007 - March 2009
United States Postal Service August 2002 - May 2007
West Telemarketing August 2001 - August 2002
Skills
Troubleshooting, Testing, Forklift Operator, Retail, Inventory Control, Warehousing, Inventory Management, Sales Operations, Supply Chain Management
Education
Lamar University 1999 — 2002
Central High School 1995 — 1999
High School Diploma
Lamar University
Fresenius Medical Care of North America May 2011 - Present
Fresenius Medical Care of North America November 2007 - April 2010
Time Warner Cable January 2007 - October 2007
Pick ‘N Save Grocery July 2004 - December 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Public Speaking, Teamwork, HTML, Java, Windows, Social Networking, Sales, Team Leadership, Management, Social Media Marketing, Public Relations, Team Building, Market Research, Nonprofits, Marketing Communications, Coaching, Troubleshooting, Leadership Development, Facebook, Administration, Entrepreneurship, Marketing
Education
Texas Southern University 2010 — 2014
Bachelor of Business Administration (BBA), Marketing
Lane College 2005 — 2005
JGC America March 2014 - Present
US Oncology January 2014 - February 2014
LyondellBasell October 2013 - December 2013
CompuCom October 2011 - October 2013
Firestone April 2010 - December 2011
2010 Jason's Deli January 2010 - March 2010
Time Warner Cable 2008 - 2009
Alliance Data Systems June 2008 - October 2008
Nortel Networks June 1993 - May 2008
Skills
Microsoft Office, Vendor Management, MS Project, Process Improvement, Project Management, Troubleshooting, Customer Satisfaction, Customer Service, Computer Hardware, Team Leadership, Telecommunications, Wireless, Budgets, Networking, Software Documentation, Active Directory, XP, Windows 7, Software Installation, Technical Support, Training, IP, Cross-functional Team..., windows 8, Hardware, Cisco Technologies, Integration, Program Management, DHCP, System Deployment, Management, Databases, Call Centers, Help Desk Support, Switches, TCP/IP, Visio, Routers, Project Planning, System Administration, LAN-WAN, Operating Systems, VoIP, Wireless Networking, Windows XP
Education
Lamar University 2011 — 2013
Bachelor's degree, Industrial Technology
Lamar University 2011 — 2013
Bachelor's degree, Industrial Technology
A.M.C.E., Rowlett, TX (http://www.xraytraining.com/) 2009 — 2009
State Licensed, NCT Radiographer (X-Ray Tech.)
Lamar University 1985 — 1986
Associates, Computer Electronics and Robotics
Lamar University 1983 — 1985
Associates, Industrial Electronics
Red Cross
Associate; Associate, Computer Electronics and Robotics; Industrial Electronics Technology
Time Warner Cable July 2015 - Present
Time Warner Cable March 2014 - July 2015
Gerbing´s Heated Clothing January 2013 - February 2014
Gerbing´s Heated Clothing 2011 - December 2012
New Vision Solutions 2010 - 2012
Lowe's Home Improvement 2008 - 2011
Skills
Inventory Management, Customer Service, Retail, Sales, Project Planning, Retail Sales, Customer Satisfaction, Sales Management, Adobe Creative Suite, Product Development, Management, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Liberty University 2014 — 2017
Bachelor of Business Administration, Application Programming, Computer Programming/IT
Rockingham Community College 2007 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Texas Workforce Commission January 2011 - Present
Texas Workforce Commission October 2010 - Present
Time Warner Cable January 2008 - January 2010
Conn's Corporate Office June 2003 - February 2006
Dillard's January 1989 - January 2003
Kid's Korner January 1999 - January 2002
Market Basket January 2000 - March 2000
Skills
Human Resources, Recruiting, Training, Employee Relations, Interviews, Organizational..., Leadership, Payroll, Employee Benefits, HRIS, Policy, Management, Access, Benefits Administration, Customer Service, New Hire Orientations, Public Speaking, Workforce Planning, Leadership Development, Conflict Resolution, Microsoft Office, Career Development, Government, FMLA, Time Management, Employee Training, Onboarding, Personnel Management, Career Counseling, System Administration, Talent Acquisition, Team Building, Customer Retention, Resume Writing, Employee Engagement, Coaching, Job Coaching, Research
Education
Lamar University-Port Arthur 1989 — 1990
General Studies
Port Neches High School 1984 — 1988
High School Diploma, Finance, General
Lamar University
Time Warner Cable Executive AssistantAdelphia Communications2001 - 2006
Cablevision 1997 - 2001
Education
Lakeland Community College 1979 — 1980
no, Accounting
Home-based business OwnerEnrich Training SystemsAugust 2012 - March 2013
Time Warner Cable September 2004 - August 2012
Ecoquest Int October 1999 - September 2002
Skills
Coaching, Sales, Customer Service, Management, Public Speaking, Training, Small Business
Education
Lakeland Community College 1997 — 1999
Small Business Management
Lakeland Community College
Integrity Financial and Insurance PLLC June 2006 - Present
tw telecom, inc. June 1997 - May 2005
Time Warner Cable June 1995 - June 1997
Sprint June 1994 - June 1995
United Telephone June 1981 - June 1993
United Telephone Company 1981 - 1990
Skills
Sales, Direct Sales, Customer Retention, Strategic Partnerships, Solution Selling, Strategic Planning, New Business Development, Account Management, Product Marketing, Sales Process, Business Development, Channel Partners, Health Insurance, Life Insurance, Financial Planning, Variable Annuities
Education
Liberty University 1992 — 1994
MBA, Business & Finance
University of Florida 1979 — 1981
BSBA, Economics & Finance
New Mexico Military Institute 1977 — 1979
AA, Finance
United States Department of Defense/Department of the Army December 2012 - Present
San Antonio Independent School District August 2008 - December 2012
American Funds March 2006 - July 2008
NEC Unified Solutions April 2004 - February 2006
Clear Channel Media + Entertainment July 2001 - January 2002
Time Warner Cable January 2000 - July 2001
United States Air Force January 1992 - March 1999
Skills
Lesson Planning, Classroom Management, Classroom, Curriculum Design, Differentiated..., Curriculum Development, Teaching, Educational Leadership, Educational Technology, Secondary Education, Medical Education, Recruiting, Veterans, Military Experience, Military Training, Adult Education, Adult Learning Theory, Academic Advising
Education
Lamar University 2010 — 2012
Master's degree, Educational Technology and Leadership
Park University 2000 — 2001
Bachelor's degree, Business, Management, Marketing, and Related Support Services
CarMax August 2014 - Present
Verizon Wireless 2012 - Present
Time Warner Cable March 2014 - August 2014
Rei Cinemas April 2006 - October 2012
Skills
Customer Experience, Telecommunications
Education
Lander University 2007 — 2011
Bachelor of Science (BS), Mass Communication/Media Studies
Sports Television September 2012 - Present
Time Warner Cable Sports July 2012 - Present
Oakley August 2014 - Present
Sports Television June 2013 - Present
Time Warner Cable January 2012 - May 2012
Skills
Social Networking, Advertising, PowerPoint, Public Speaking, Customer Service, Video Production, Final Cut Pro, Editing, EVS, Zeplay Operator, Broadcast Television, Radio Broadcasting, Television Studio..., Sports, Broadcast, Video Editing, Radio Producing, Public Relations, Marketing, Tape, Media Production, iMovie, Camera Operating, Final Cut Studio, News Writing, Keynote, WordPress, Power Utilities, Premiere, Broadcasting, Event Management, Writing, Sales, Social Media, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Le Moyne College 2008 — 2012
Bachelor's Degree, Communications - Television & Radio
Time Warner Cable June 2014 - Present
Advanced Distinction May 2013 - June 2014
Verizon October 2006 - April 2013
Comcast September 2003 - February 2006
Comcast Cable 2000 - 2005
Skills
Product Development, Forecasting, Team Building, Online Advertising, Contract Negotiation, Digital Marketing, Telecommunications, Competitive Analysis, Budgets, Team Leadership, Project Management, Business Development, Product Management, Project Planning, Marketing Management, Product Marketing, Start-ups, Marketing Strategy, Cross-functional Team..., Strategic Partnerships, Negotiation, Analysis, New Business Development, Management, Business Strategy, Advertising, Vendor Management, Marketing, Leadership, Entrepreneurship, Strategy, CRM, Account Management, Direct Sales, B2B, Solution Selling, Sales Operations, P&L Management, Go-to-market Strategy, Customer Retention
Education
Liberty University 2015 — 2015
Keller Williams Realty, Inc. March 2015 - Present
Lamar Advertising Company June 2014 - Present
Lamar Advertising Company June 2014 - September 2015
ADT February 2014 - June 2014
Time Warner Cable January 2012 - April 2013
Skills
Sales, Marketing, Sales Management, Direct Sales, Customer Service, Customer Retention, Collections, Digital Marketing, Product Development, Product Marketing, Sales Presentations
Education
Lamar University 1997 — 2000
Time Warner Cable February 2015 - Present
Time Warner Cable October 2013 - Present
AT&T Mobility 2010 - 2013
Greenwood Chamber of Commerce September 2011 - December 2011
Foot Locker May 2008 - October 2010
Skills
Telecommunications, Wireless, Direct Sales, Customer Retention, Mobile Devices, Customer Service, Retail Sales, Retail, Marketing, Sales Presentations, B2B, CDMA, Sales Process, Account Management, Sales, Video Editing, Salesforce.com, Solution Selling, Team Building, Customer Satisfaction, Customer Experience, Sales Operations
Education
Lander University 2007 — 2012
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Griswold Home Care of South Charlotte & Union County, NC May 2014 - Present
Time Warner Cable 2013 - February 2014
Time Warner Cable 1999 - 2002
Skills
SharePoint, PeopleSoft, Business Analysis, Process Improvement, Budgets, Project Management, Risk Assessment, Risk Management, Communication, Compliance, Financial Analysis, Financial Reporting, SDLC, Cross-functional Team..., Leadership, Program Management, Telecommunications, Management, Integration, Enterprise Software, Vendor Management
Education
Lehigh University - College of Business and Economics 1988 — 1992
B.S., Accounting
Nursing student and ROTC cadet August 2014 - Present
Tully's Good Times June 2009 - June 2013
Le Moyne College 2009 - 2013
Le Moyne College 2009 - 2013
Time Warner Cable December 2011 - June 2012
Skills
Video Editing, Video Production, Public Speaking, Public Relations, Broadcast Television, Broadcast Journalism, Sound Board Operation, Radio Broadcasting, Sound Editing, News Writing, Report Writing, Speech Writing, Text Editing, Camera Operating, Editing
Education
Le Moyne College 2009 — 2013
Bachelor's degree, Communication and Media Studies, Graduated
University of South Carolina-Columbia
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Time Warner Cable Business Class May 2015 - Present
Time Warner Cable May 2014 - May 2015
Time Warner Cable March 2012 - June 2014
Time Warner Cable Business Class April 2007 - March 2012
Time Warner Cable March 2004 - March 2007
Cebridge Cable April 2001 - March 2003
White Mountain Cable January 1998 - April 2001
Skills
● Hands on Technical..., ● Report Preparation, ● Written Correspondence, ● Computer Savvy, ● Strong Customer..., ● Trouble Shooting..., ●Training employees, Troubleshooting, Networking, Software Documentation, Telecommunications, Software Installation, Leadership, Fiber Optics, Telephony, Customer Service, VoIP
Education
Lamar Institute of Technology 2005 — 2005
Received Certificate, Utility Pole Climbing, and Pole Maintenance, Received Certificate
NCTI
SCTE
Joseph Noctum Photography May 2014 - Present
The Waxhole July 2013 - Present
Cirrus Logic June 2011 - Present
Libations & Oscillations 2010 - 2015
AT&T March 2008 - June 2011
Time Warner Cable January 2007 - January 2008
Prophets and Poets 2004 - 2007
JIVE Magazine, and Feedback Magazine 2004 - 2006
Rainmaker 2004 - 2005
Skills
Troubleshooting, Technical Support, Management, Email Marketing, Hardware, Customer Support, Training, Computer Hardware, Marketing, Customer Service, Databases, Public Relations, Wireless Networking, Operating Systems, Software Documentation, Call Centers, Networking, Cisco Technologies, Press Releases, Strategic Planning, Active Directory, Windows 7, Red Hat Linux..., Citrix Xen App..., SVN Server Management, Bash Programming, Mac OSX Automation, Project Management, Linux, Unix, Social Media, Integration, Microsoft Office, Event Planning
Education
University of Phoenix 2006 — 2007
Associates, Business
Texas State University 2000 — 2001
Communications
Lamar University 1998 — 2000
Little Cypress Mauriceville 1997 — 1998
High School
Cathedral In The Pines Christian Academy 1995 — 1997
High School
Central Pre-Mix / Oldcastle Materials April 2015 - Present
Vintage Diva Antiques May 2014 - Present
Time Warner Cable July 2006 - February 2015
Verizon April 2004 - July 2006
Cox Communications June 2001 - January 2004
Cox Communications November 1998 - July 2000
Skills
Ethernet, VoIP, Account Management, Telecommunications, Managed Services, Wireless, Customer Service, Sales, Event Management, Team Building, Training, Event Planning, Marketing, Program Management, Direct Sales, Call Centers, B2B, Cloud Computing, Co-location, PRI, Product Management, Project Management, Selling, Solution Selling, Unified Communications
Education
Lewis-Clark State College 2015 — 2018
Business with an Emphasis on Communications and a Minor in Marketing, Business, Management, Marketing, and Communications
VMware April 2015 - Present
Time Warner Cable July 2010 - April 2015
Ericsson August 2004 - July 2010
Sprint Nextel January 2001 - July 2004
Sprint Nextel May 2000 - January 2001
Sprint 1998 - 1999
Skills
Service Management, vmware ITBM, Telecommunications, Computer Network..., CDMA, Wireless Networking, Network Engineering, Troubleshooting, VoIP, Integration, Wireless, Testing, Cross-functional Team..., Network Design, Vendor Management, Project Management, People Skills, Team Leadership, vendor, Cross, Enterprise Architecture, Solution Architecture, Databases, Metrics
Education
Lewis University 2002 — 2004
M.B.A., E-business & E-marketing
Lewis University
B.A, Management Information Systems
Time Warner Cable 2007 - 2014
Ceres Group 2003 - 2007
ADC 2003 - 2003
PHD, Inc 1994 - 2002
Boston Distributors 1990 - 1993
Skills
ICOMS Security, Networking, VPN, Software Documentation, Servers, Security, Hardware, Active Directory, TCP/IP, Network Administration, Troubleshooting
Education
The University of Akron 1983 — 1990
BS Electronic Technology
Lakeland Community College 1997 — 2002
Web Page, Digital/Multimedia and Information Resources Design
Polaris Career Center 2002 — 2003
Hummel's Office Plus April 2015 - Present
Time Warner Cable August 2013 - April 2015
Skills
PowerPoint, Customer Service, Public Speaking, Microsoft Word, Broadband, Research, Microsoft Office, Social Media, Call Centers, Account Management, Customer Satisfaction, Customer Retention, Leadership, Direct Sales, Sales, Team Leadership, Salesforce.com
Education
Le Moyne College 2009 — 2013
Bachelor of Science (B.S.), History
Westmoreland High School 2005 — 2009
TPP Acquisition, Inc dba Picture People August 2011 - Present
Time Warner Cable Media Sales 2005 - 2009
J-Kraft, Inc 2004 - 2009
Link Staffing 2003 - 2004
Time Warner Cable 2001 - 2002
Todd and Sherman Land Developement 1998 - 2001
Camden Property Trust 1995 - 1998
Skills
Accounting, Forecasting, Sales, Financial Reporting, Accounts Payable, Accounts Receivable, Account Reconciliation, Management, General Ledger, Microsoft Excel, Customer Service, Leadership, Finance, Budgets, Team Building, Analysis, Account Management, Financial Analysis, Microsoft Office, Invoicing, Advertising, Variance Analysis, Sarbanes-Oxley Act, Marketing, Cash Flow, Process Improvement, Internal Controls, PeopleSoft, Sarbanes-Oxley, Journal Entries, Consolidation, Payroll, Real Estate, Human Resources, GAAP, Accruals, Financial Statements, Managerial Finance, Recruiting, Income Statement, Fixed Assets, Great Plains Software, Time Management, Team Leadership, Training, PowerPoint, Hyperion Enterprise, Microsoft Word, Business Intelligence, Team Management
Education
University of Houston-Downtown 1993 — 2002
BBA, Accounting
LeTourneau University 1999 — 2000
BBA, Business
Time Warner Cable September 2014 - Present
Pinnacle DataCom December 2011 - September 2014
Skills
POTS, DSL, Point to Point, Metro Ethernet, Managed Internet..., Sales, VoIP, Wireless Mobility, MPLS, Dedicated Internet, Integrated Access, Centrex, AT&T BVoIP, Frame Relay, Long Distance, Telecommunications..., Telemarketing, Telecommunications, Managed Services, Hosted Services, Telephony, PRI, Broadband, Unified Communications, SIP, Avaya
Education
Lamar State College-Port Arthur
Time Warner Cable August 2006 - Present
Skills
Employee Relations, Performance Management, HRIS, Onboarding, Benefits Administration, Talent Acquisition, HR Policies, Human Resources, New Hire Orientations, Deferred Compensation, FMLA, Applicant Tracking..., Personnel Management, College Recruiting, Workforce Planning
Education
Lamar University 1997 — 2003
Bachelor in Business Adm in Human Resource Management, Human Resources
CB&I (Chicago Bridge & Iron Company N.V.) January 2008 - Present
Time Warner Cable July 2001 - September 2007
Skills
Active Directory, Troubleshooting, Cabling, Windows 7, Servers, Hardware, Backup Exec, Windows Server 2003, Windows, Lotus Notes, Outlook, Cisco Call Manager, Windows Server, System Administration, Computer Hardware, Software Installation, Technical Support, TCP/IP, Operating Systems, XP, VoIP, Telecommunications, Microsoft Office, Supervisory Skills, Software Documentation, Network Security, Visio, Process Scheduler, Networking, Oil & Gas Industry, Wireless, VMware, IT Operations, Cisco Technologies, Network Administration, Help Desk Support, Disaster Recovery, IT Management, Blackberry Enterprise..., DHCP, Firewalls, Data Center, Virtualization, LAN-WAN, SCCM, Microsoft Technologies, Group Policy, Management, MS Project, Symantec Endpoint...
Education
Lamar University 2000 — 2002
Network
Nederland High School
Neopost July 2013 - Present
Neopost June 2012 - August 2013
Time Warner Cable February 2011 - June 2013
ClearCareMedical.com January 2009 - October 2010
4g Mortgage January 2009 - January 2010
FedEx Kinko's October 2006 - January 2009
Blockbuster Online April 2005 - August 2006
Blockbuster 2005 - 2006
Cox Communications August 2001 - April 2005
Skills
CRM, Process Improvement, Call Center, Program Management, CompTIA, Management, Leadership, Training, Customer Service, Team Building, Team Leadership, Project Management, Sales, Analysis, Business Analysis
Education
LeTourneau University
Bachelor of Business Administration (BBA)
Tyler Junior College 2002 — 2004
AAS
The LEEdership Institute May 2013 - Present
The A.G.A.P.E. Resource Network July 2011 - Present
Evangelism Ministry of Healing Hurting Hearts Ministries 2010 - Present
Healing Hurting Hearts Ministries, Inc 2001 - Present
Time Warner Cable October 1983 - January 2009
Skills
Community Outreach, Fundraising, Budgets, Customer Service, Non-profits, Healthcare, Strategic Planning, Team Building, Nonprofits, Grants, Public Speaking, Networking, Leadership Development, Teaching, Research, Program Development, Program Management, Training, Volunteer Management, Organizational..., Leadership, Staff Development, Grant Writing
Education
Liberty University 2014 — 2014
Graduate Certificate, Executive Leadership in Masters of Human Services Program
Strayer University 2009 — 2013
Masters, Public Administration and Social Service Professions
East Coast Apostolic Prophetic Training School 2010 — 2012
Certificate, Five-fold Ministry
North Carolina Agricultural and Technical State University 1977 — 1981
B.S., Early Childhood Education and Teaching
Williamston High School 1973 — 1977
Diploma, General Studies
MetroPCS July 2013 - Present
Harland Clarke May 2012 - July 2013
Time Warner Cable December 2005 - November 2011
Dish Network May 2001 - November 2005
Skills
Sales Management, Sales Support, Budgeting, Budget Management, Operations Management, Sales Operations, Call Center, Performance Management, Customer Experience, Vendor Management, Vendor Relations, Team Building, Virtual Teams, Cross-functional Team..., Telecommunications, Program Management, Budgets, Call Centers, Sales Process, Sales, Customer Retention, Direct Sales, Forecasting, Competitive Analysis, Strategic Planning, Outsourcing, Business Development, Strategy, Team Leadership, Selling, Business Process, Strategic Partnerships, Product Marketing, Managed Services, Management, Product Management, Customer Satisfaction, Account Management, Employee Engagement, Customer Service, Contract Negotiation, Wireless, Quality Assurance, CRM, Solution Selling, Leadership, Process Improvement, Salesforce.com, Cold Calling, B2B
Education
Liberty University 2009 — 2014
BS, Business & Finance
New River Community College
A.A.S, Marketing
Time Warner Cable March 2014 - Present
Samsung Electronics December 2012 - May 2013
Convergence Consulting & Technology-A UTS Company September 2011 - May 2012
CompuBase International- A United Technology Solutions Company January 2009 - August 2011
Standard Chartered Bank January 2008 - November 2008
Skills
Cross Selling, Relationship Management, Training, Marketing, Leadership, Strategy, Business Development
Education
•Le Moyne College, Syracuse, New York, United States 2003 — 2007
Bachelor of Science in Business Administration, Marketing
Le Moyne College
Time Warner Cable September 2015 - Present
Time Warner Cable Business Class November 2013 - September 2015
Time Warner Cable Business Class February 2013 - November 2013
Time Warner Cable Business Class June 2012 - February 2013
Skills
VoIP, Customer Experience, Telecommunications, Call Centers, Microsoft Office, Customer Satisfaction, Troubleshooting, Networking, Technical Support, Customer Retention, Salesforce.com, Management, Customer Service, Microsoft Excel, Microsoft Word, Sales, Team Leadership
Education
Liberty University 2005 — 2009
Pastor Leadership
Winchester Church of God January 2014 - Present
Time Warner Cable September 2011 - January 2014
Shentel September 2009 - September 2011
Comcast May 1998 - August 2009
Skills
Marketing Research, Direct Marketing, Forecasting, Budgeting, Financial Analysis, Product Marketing, Marketing Strategy, Segmentation, Competitive Analysis, Marketing Management, Budgets, Strategy, Marketing, Management, Product Development, Business Development, Cross-functional Team..., Telecommunications, Marketing Communications, Market Planning, B2B, Strategic Partnerships, Analytics, Advertising, Internal Communications, Direct Sales, Email Marketing, Digital Marketing, Leadership, Sales, Team Building, Market Research, Product Management, Customer Retention, CRM, Integrated Marketing, Customer Experience, Lead Generation, Account Management, Online Marketing, Sales Operations, Multi-channel Marketing, Salesforce.com, P&L Management, Product Launch, Start-ups, B2B Marketing, Customer Acquisition, Brand Management, Market Analysis
Education
Rider University 1997 — 2000
Bachelor of Science, Marketing
Liberty University
Master of Business Administration (M.B.A.)
IBM April 2013 - Present
IBM 2008 - Present
IBM 2006 - 2008
IBM 2000 - 2006
Time Warner Cable 1994 - 2000
Education
Walden University 2013 — 2016
Doctor of Business Administration (D.B.A), Project Management Specialization, 3.8
St. Edward's University 1999 — 2001
Master of Business Administration (M.B.A.)
LeMoyne-Owen College 1996 — 1998
Bachelor of Business Administration (B.B.A.)
Time Warner Cable Sr Director, CompetitionTime Warner Cable2010 - Present
Starz 1997 - 2002
Skills
Product Marketing, Telecommunications, Sales Management, Product Management, Call Center, Direct Sales, Marketing Strategy, Leadership, Management, Change Management, Account Management, Team Leadership, Call Centers, Sales Process, Broadband, Strategic Partnerships, Customer Retention, Marketing, Sales Operations, Cross-functional Team..., Sales, Team Building, VoIP, Customer Service
Education
Langston University 1986 — 1993
Texas A&M International University February 2012 - Present
Texas A&M International University January 2004 - August 2010
Time Warner Cable 1990 - 2000
Education
Texas A&M International University 2006 — 2010
Laredo Community College
Associate of Science (AS), Computer Science
Paving the Way February 2013 - Present
Red Arrows Consulting November 2009 - Present
GotChosen, Inc. August 2014 - March 2015
Astronaut Scholarship Foundation December 2013 - June 2014
Pediavision October 2011 - February 2013
Bright House Networks August 2007 - October 2009
Bright House Networks May 2001 - August 2007
Time Warner Cable July 1997 - May 2001
Time Warner Cable October 1995 - July 1997
Time Warner Cable March 1994 - October 1995
Skills
Sales Training, Executive Coaching, Program Development, Marketing, Advertising, Presentation Design, New Business Development, Lead Generation, Account Management, Strategic Partnerships, Trade Shows, Integrated Marketing, Social Media Marketing, B2B, Online Advertising, B2B Marketing, Email Marketing, Digital Media, Positioning, Product Marketing, Market Planning, Sales Process, Mobile Marketing, Selling Skills, Fundraising, Public Relations, Management, Social Networking, Entrepreneurship, Business Planning, Budgets, CRM, Direct Mail, Executive Management, Marketing Management, Mobile Devices, New Media, Online Marketing, Press Releases, SEO, Sales, Sales Operations, Social Media, Start-ups, Strategy, Training, Program Management, Marketing Strategy, Leadership, Business Development
Education
Northern Arizona University, College of Business Administration 1979 — 1983
BS, Hotel and Restaruant Mgmt
University of Arizona 1978 — 1979
Pre-med, General
Landmark Worldwide
Personal training and development
Hasco Medical April 2013 - Present
JP Energy Partners September 2012 - April 2013
Terra Renewal Services 2011 - 2012
Time Warner Cable May 2009 - February 2011
Friedmans Jewelers December 2007 - December 2008
CompUSA June 2000 - December 2007
CompUSA, Inc. January 2002 - December 2004
Micron Technology 1998 - 2000
Texas Instruments 1987 - 1998
Skills
Cash Management, Accounting, Management, Auditing, Databases, Account Reconciliation, Forecasting, Variance Analysis, Internal Controls, Invoicing, General Ledger, Customer Service, Retail, Sales, Analysis, Accruals, Banking, Journal Entries, Leadership
Education
LeTourneau University 1993 — 1995
BS, Management
Comcast Cable February 2013 - Present
Time Warner Cable December 2009 - February 2013
Time Warner Cable July 2006 - January 2010
Skills
Telecommunications, Broadband, Wireless, Call Center, Optical Fiber, Call Centers, Customer Experience, Technical Support, Routers, Cross-functional Team..., Telephony, Customer Satisfaction, Customer Retention, VoIP, Avaya, DOCSIS, Computer Network..., Cable Television, Workforce Management, Telecommunications..., Team Leadership, Product Management, Metro Ethernet, Ethernet, Cabling, Operations Management, Fiber Optics, Program Management
Education
Liberty University 2012 — 2016
Business Administration and Management, General
Miami University 1999 — 2001
Time Warner Cable July 2014 - Present
PPG Architectural Coatings January 2004 - Present
Xerox Global Services January 1996 - January 2004
Skills
Active Directory, Troubleshooting, Technical Support, Laptops, Management, System Deployment, Customer Satisfaction, Networking, Windows, Servers, A+ Certified, Wireless Networking, Software Installation, SharePoint, Windows Server, Windows 7, HP, Help Desk Support, Software Documentation, Hardware, XP, Citrix, VMware, DHCP, Network Administration, Computer Hardware, System Administration, Windows XP, IT Service Management, IT Management
Education
Lakeland Community College 1991 — 1994
Associate of Business, Information Systems Specialty; Microcomputers, GPA: 3.8 - Dean's List Recipient
Mentor High School 1988 — 1990
College Prep
Intuit October 2012 - July 2015
Staples September 2003 - April 2012
Time Warner Cable April 1999 - August 2001
Carrier Corporation May 1997 - August 1998
Skills
Retail, Microsoft Office, Customer Service, Management, Microsoft Excel, Team Leadership, Sales, Team Building, Microsoft Word, PowerPoint, Accounting, Process Improvement, Finance, Time Management, Leadership, Research, Sales Management
Education
Syracuse University 2001 — 2003
Master of Science, Information Studies; Telecommunications & Network Management, 3.6
Le Moyne College 1997 — 2001
BS, Accounting, 3.15
Revolution Group, Inc. June 2014 - Present
Oxford Consulting Group February 2014 - May 2014
Oxford Consulting Group February 2013 - May 2014
Oxford Consulting Group April 2012 - February 2013
Time Warner Cable Business Class November 2009 - April 2012
Time Warner Cable February 2008 - November 2009
CoreComm August 2007 - January 2008
CoreComm April 2007 - August 2007
CoreComm November 2004 - April 2007
Skills
DNS, TCP/IP, Troubleshooting, VPN, Routers, Cisco Technologies, Switches, Technical Support, Linux, Networking, Apache, Servers, Linux System..., Red Hat Linux, CentOS, Ubuntu, Virtualization, Cisco IOS, Active Directory, Firewalls, Juniper, Network Engineering, Wireless Networking, Network Administration, Network Security, Server Administration, System Administration, Windows Server, Network Design, System Deployment, Operating Systems, Data Center
Education
Lansing Community College 2002 — 2005
Media Technology
Oakland Community College 2000 — 2001
Computer Science
Michigan State University 1999 — 2001
General Studies
Stratfor December 2014 - Present
Genesis Today, Inc. March 2014 - October 2014
Time Warner Cable April 2002 - March 2014
Nextel Communications- Call Center September 2009 - April 2010
First USA Bank- Credit Card Bank-Call Center November 1993 - September 2001
Skills
Customer Satisfaction, Call Centers, Leadership, Customer Retention, Project Management, Customer Service, Customer Experience, Sales, Leadership Development, Marketing, Team Leadership, Telecommunications, Team Building, Process Improvement, Management, Operations Management, Vendor Management, VoIP, Coaching, Sales Operations, Broadband, Workforce Management, Strategic Leadership, Performance Improvement, Call Center Metrics and..., Planning and Organizing, Creating Structure, Coaching & Mentoring, Conflict Resolution, Training & Development, Call Monitoring and..., Strategic Planning
Education
LeTourneau University 2006 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Austin Community College 2004 — 2006
General Courses toward Bachelors, Business Administration and Management, General
Charter Communications August 2015 - Present
Liberty A/V Solutions February 2012 - July 2015
PPC March 2010 - December 2011
Evolution Broadband, LLc March 2003 - March 2010
Time Warner Cable November 1982 - December 2002
ATC-American Television & Communications November 1982 - January 1986
Gates Learjet - Tucson, AZ January 1980 - October 1982
Skills
IPTV, Fiber Optics, Purchasing, Broadband, Cross-functional Team..., Contract Negotiation, Optical Fiber, Wireless, Change Management, Project Management, Product Marketing, Product Management, RF, Negotiation, Project Planning, Process Improvement, Team Building, Cable Television, Operations Management, Procurement, Strategic Planning, Telecommunications, New Business Development, Ethernet, Forecasting, Strategic Partnerships, Product Development, Strategy, VOD, P&L Management, Satellite, Cables
Education
Lasell College
BA, Business
Time Warner Cable July 2001 - Present
Teleperformance December 1999 - June 2001
Comfort Suites May 1999 - October 1999
Skills
Routers, VoIP, Cisco Technologies, MPLS, Switches, WAN, LAN-WAN, OSPF, Network Engineering, IP, Network Design, Ethernet, Telecommunications, BGP, VPN, Cisco IOS, Data Center, Network Security, Networking, Disaster Recovery, Windows Server, Broadband, Telephony, Juniper, Active Directory, Network Administration, Troubleshooting, TCP/IP, Routing, Wireless, DNS, Wireless Networking, Firewalls, Juniper Technologies
Education
Lewis & Clark Law School 1990 — 1992
Law
Portland State University 1984 — 1987
BS, Pre-law
Lewis and Clark College 1981 — 1983
BS, Philosophy
Time Warner Cable January 2015 - Present
FCSU August 2014 - Present
FCSU August 2006 - August 2014
National Grid January 2012 - November 2013
National Grid February 2008 - January 2012
National Grid February 2005 - February 2008
Skills
Program Management, Business Analysis, Vendor Management, Process Improvement, Project Management, Business Process..., Disaster Recovery, PeopleSoft, Change Management, Requirements Analysis, Governance, Business Process, Contract Management, Visio, Project Planning, Project Delivery, Risk Management, Mainframe, PMO, ITIL, Software Documentation, Data Center, Integration
Education
Syracuse University - Martin J. Whitman School of Management 1996 — 1998
MBA, MIS & HRM
Le Moyne College 1991 — 1994
BS, Psychology
Global Knowledge
ITIL Foundations, ITIL PPO
Medtronic August 2014 - Present
Time Warner Cable July 2012 - August 2014
Time Warner Cable October 2010 - July 2012
The Scooter Store March 2009 - September 2010
The Scooter Store October 2007 - March 2009
ACS March 2007 - October 2007
ACS July 2006 - March 2007
West Corporation March 2006 - July 2006
West Corporation September 2004 - March 2006
West Corporation January 2004 - September 2004
Skills
Leadership, Management, Performance Management, Call Centers, Call Center, Workforce Management, Process Improvement, Customer Satisfaction, Business Process..., Six Sigma, Analysis, Business Analysis, Strategy, Strategic Planning, Customer Experience, Outsourcing, Project Management, Change Management, Customer Service, Quality Assurance, Vendor Management, Team Management, Team Leadership, Coaching, Team Building, Cross-functional Team..., Budgets, P&L Management, Program Management, Project Planning, Training, Operations Management, Telecommunications, Forecasting, Account Management, Time Management
Education
Liberty University 2009 — 2016
Economics
The University of Texas at San Antonio 2003 — 2006
Economics
Crosstell Inc. May 2015 - Present
Elgia, Inc. June 2014 - November 2014
Time Warner Cable August 2012 - January 2013
Charter Communications February 2012 - August 2012
EarthLink October 1997 - December 2011
MCI 1987 - September 1995
Skills
Co-location, SIP Trunking, MPLS, Managed Services, VoIP, Ethernet, SIP, Wireless, SDH, ATM networks, Solution Selling, Network Design, Data Center, Strategic Partnerships, Cloud Computing, Call Center, Long Distance, Account Management, Vendor Management, IP, Telephony, Metro Ethernet, T1, Private Line, Selling, Unified Communications, Networking, Optical Fiber, Broadband, Internet Services, Telecommunications, Management, Direct Sales, Contract Negotiation, Leadership, WAN, Sales, Salesforce.com, Product Management, Sales Management, Sales Operations, Sales Process, Cold Calling, SaaS, Business Development, Mobile Devices, New Business Development, Channel Partners, Professional Services
Education
Lambuth University 1977 — 1981
BS, Marketing
Hillwood 1974 — 1977
Bachelor of Business Administration (BBA), Marketing
Foreign Strandz January 2014 - Present
CVS Caremark Corporation April 2012 - January 2014
Time Warner Cable August 2006 - January 2009
Skills
Call Centers, Troubleshooting, Customer Satisfaction, Customer Experience, Customer Service, Customer Retention, Technical Support, Vendor Management, Telephony, Team Leadership, Process Improvement, Hair Extensions, Beauty Industry
Education
Lakeland Community College
Bachelor of Science (BS), Business Administration and Management, General
Time Warner Cable News Albany October 2013 - Present
Time Warner Cable June 2009 - October 2013
CBS WTVH-5 Syracuse January 2007 - May 2009
Granite Broadcasting 2007 - 2009
Skills
Broadcast, Multimedia, Television, Radio, Broadcast Journalism, ENPS, Video Production, Video, Broadcast Television, Avid, Video Editing, Media Relations
Education
Le Moyne College 2003 — 2007
Bachelors, Communications Television Radio
Time Warner Cable July 2009 - Present
Skills
Employee Relations, Human Resources, Performance Management, Team Building, Leadership Development, Onboarding, Talent Management, Employee Engagement, Organizational..., Succession Planning
Education
Le Moyne College
BS, Industrial-Labor Relations/Human Resource Management
Time Warner Cable May 2003 - December 2008
Education
Lamar University 1979 — 1983
BBA, Finance, Accounting, Computer Science
Time Warner Cable March 2008 - February 2009
Langston University 1999 - 2001
Skills
Servers, Windows, Hardware, Databases, Troubleshooting, TCP/IP, Disaster Recovery, Technical Support, Active Directory, Software Documentation, Visio, Vendor Management, Operating Systems, Software Installation, Customer Service, VoIP, Human Resources
Education
Langston University 1972 — 1977
BS, Biology
iHeartMedia April 2014 - Present
Suddenlink Communications April 2012 - March 2014
Time Warner Cable February 2008 - April 2012
Lamar University August 2001 - May 2010
Beaumont Enterprise August 2004 - December 2007
Skills
Advertising, Customer Service, Social Media, Public Relations, Cold Calling, Salesforce.com, Account Management, Sales Management, Marketing, Microsoft Office, Marketing Communications, Marketing Strategy, Speech Writing, Cable Television, American History, World History
Education
Lamar University 1995 — 2004
Master of Arts (M.A.), History
Lamar University 1996 — 2000
Bachelor of Arts (B.A.), History
Time Warner Cable August 1997 - Present
Fay's Drug Stores/Wheels Discount Auto Supply/The Paper Cutter 1988 - 1997
Education
Le Moyne College
Bachelor's degree, Accounting
Austin Energy May 2014 - Present
LifeHouse Fellowship June 2008 - February 2015
Time Warner Cable June 2013 - March 2014
Time Warner Cable April 2011 - June 2013
Time Warner Cable August 2008 - April 2011
Skills
Husband, Father, Customer Service, Coaching, Public Speaking, Team Building, Preaching, Mac OS, Microsoft Office, Nonprofits, Worship Music, Microsoft Excel, Microsoft Word, PowerPoint, English, Outlook, Church Planting, Drums, Musicians, Church Music, Sales, Team Leadership, Leadership, Call Centers, Management, Customer Satisfaction
Education
Lee University 1994 — 1997
Bachelor's Degree, Church Music
Ohio School of Ministry 2005 — 2006
Licensed Minister, Religion/Religious Studies
WYNIT Distribution, LLC Sales ConsultantAshley FurnitureNovember 2011 - May 2012
The Source Fine Jewelers May 2011 - November 2011
Time Warner Cable December 2010 - May 2011
Verizon Wireless February 2010 - November 2010
Sears Holdings Corporation August 2003 - November 2009
Hezel Associates February 2003 - June 2003
Skills
Marketing, Customer Service, Sales, Advertising, Public Speaking, Microsoft Office, Publicity, Research, Windows, Persuasion, Cold Calling, Trade Shows
Education
Le Moyne College 2002 — 2004
Bachelor of Science 2004, Business Administration/Marketing
Onondaga Community College 1999 — 2001
Associate's degree, Business Administration
Suddenlink Communications November 2012 - Present
United Rentals August 2010 - November 2012
Time Warner Cable July 2003 - September 2009
Time Warner Cable January 2001 - July 2003
Time Warner Cable January 1996 - January 2001
TCI Cable January 1992 - January 1996
Skills
Sales Management, B2B, Sales, Selling, Advertising, Strategy, Marketing, Account Management, Management, Customer Service, Budgets, Business Planning, Marketing Communications, Market Planning, Market Analysis, Leadership, Sales Operations, Customer Retention, Public Relations, Telecommunications, Coaching, Pricing, Project Management, Project Planning, Sales Process, Regional Sales..., Effective Leadership..., Customer Relations, Analysis, Change Management, Digital Online...
Education
Lamar University
Bachelor of Business Administration, Marketing
Time Warner Cable September 2006 - Present
career connections 2005 - 2006
Potlatch Corporation November 1997 - November 2000
Providence Hospice and Home Care of Snohomish County March 1994 - February 1997
Education
Lewis-Clark State College 2000 — 2003
AAS, Information Systems
CBS Corporation June 2014 - Present
Time Warner Cable May 2013 - June 2014
Time Warner Cable July 2011 - May 2013
Bank of America Merrill Lynch March 2010 - July 2011
Merrill Lynch 2008 - 2010
Merrill Lynch 2007 - 2008
Skills
Derivatives, Bloomberg, Capital Markets, Finance, Financial Modeling, Middle Office, Financial Analysis, Investment Banking, Equities, Fixed Income, Asset Management, Treasury, Corporate Finance, Investments, Portfolio Management, Financial Services, Trading, Financial Risk
Education
New York University - Leonard N. Stern School of Business 2010 — 2013
Master of Business Administration (M.B.A.), Specializations in Corporate Finance, Financial Instruments and Markets, and Management
Lehigh University 2003 — 2007
Bachelor of Science (BS), Finance
Nazareth Area High School 1999 — 2003
Buckman August 1994 - Present
Time Warner Cable January 1991 - December 1994
Time Warner Cable January 1989 - December 1991
Time Warner Cable January 1987 - December 1989
Time Warner Cable January 1986 - December 1987
Skills
Continuous Improvement, Polymers, Inventory Management, Manufacturing, Microsoft Word, Microsoft Excel, PowerPoint, Six Sigma, Process Improvement, Process Optimization, Team Building, Project Management, Strategic Planning, Change Management, New Business Development, Coatings
Education
LeMoyne-Owen College 1967 — 1969
University of Phoenix
Associate's degree, Business Administration and Management, General
Aspen Dental Management, Inc. (ADMI) November 2014 - Present
Aspen Dental Management, Inc. (ADMI) May 2011 - November 2014
Self -Employed July 2009 - April 2011
Time Warner Cable March 2006 - June 2009
Staples January 1999 - March 2006
Skills
Management, Sales, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint
Education
Le Moyne College 1999 — 2001
Political Science and Government
Onondaga Community College 1996 — 1998
Liberal Arts and Sciences, General Studies and Humanities
Time Warner Cable 2011 - Present
Comcast January 2010 - July 2011
Comcast January 2008 - January 2010
Comcast November 2006 - January 2008
Skills
Telecommunications, Broadband, Telephony, Account Management, Cable Television, Cabling, Call Center, Call Centers, Co-location, Customer Retention, Customer Experience, Customer Satisfaction, Direct Sales, Ethernet, Fiber Optics, HFC, IP, Leadership, MPLS, Managed Services, Metro Ethernet, Optical Fiber, PRI, Sales, Wireless, VoIP, Vendor Management, Unified Communications, Troubleshooting, T1
Education
Lebanon Valley College 2000 — 2006
National Grid May 2014 - Present
JPMorgan Chase June 2011 - January 2013
Time Warner Cable June 2010 - November 2010
Raven Helicopter Rentals August 2005 - August 2009
Wegmans Food Markets June 2003 - June 2007
Skills
Customer Service, Invoicing, Sales, Analysis, Microsoft Excel, Microsoft Office, Customer Satisfaction, PowerPoint, Microsoft Word, Outlook, Time Management, Leadership, Process Improvement, Forecasting, Customer Retention, Cash Handling Experience
Education
Le Moyne College 2008 — 2010
Bachelor of Science (BS), Finance, 3.2
Onondaga Community College 2006 — 2008
Associate of Science (A.S.), Business Administration, 3.2
Time Warner Cable February 2014 - Present
Time Warner Cable November 2011 - March 2014
Time Warner Cable October 2009 - November 2011
Time Warner Cable May 2008 - October 2009
Time Warner Cable December 2006 - May 2008
Time Warner Cable March 2006 - December 2006
US Army September 1992 - December 1997
Skills
IP, Cisco Technologies, Troubleshooting, Provisioning, Linux, VOD, DOCSIS, OCAP, QAM, Cable Modems, IPTV, Integration, Ethernet, Digital TV, Solaris, TCP/IP
Education
Le Moyne College 2000 — 2002
BA, Mathematics
Onondaga Community College 1998 — 2000
AA, Humanities
First Choice Emergency Room May 2014 - Present
Time Warner Cable June 2010 - February 2011
Lowe's Home Improvement January 2009 - June 2010
Skills
Healthcare, Radiology, Computed Tomography, Hospitals, Patient Safety, Medical Terminology, BLS, HIPAA, Cpr Certified, Customer Service, Medical/Surgical, Microsoft Word, Meditech, Inpatient
Education
Lamar Institute of Technology 2008 — 2011
Associates of Applied Science, Medical Radiologic Technology, 3.6 Gpa
Orangefield Highschool 2000 — 2003
Diploma, General Studies
Time Warner Cable December 2013 - Present
Skills
SQL, Troubleshooting, Telecommunications, Microsoft SQL Server, Team Leadership, Management, Project Management, Microsoft Office
Education
Le Moyne College
B.S. MIS, Management Information Systems
Lemoyne College
Bachelor of Science (BS), Management Information Systems, General
Time Warner Cable March 2012 - Present
Hughes Security September 2007 - August 2010
Seductive Car Audio June 2007 - September 2007
KFDM May 1998 - June 2007
Skills
Computer Repair, Computer Hardware
Education
Lamar University
Time Warner Cable July 2001 - March 2013
Skills
Telecommunications, VoIP, Call Centers, Account Management, Broadband, Telephony, Customer Service, Data...
Education
Lamar University 1978 — 1984
Bridge City High School - Bridge City, TX 1974 — 1978
Diploma
HG Weber Co, Inc June 2013 - Present
HG Weber October 2012 - June 2013
Time Warner Cable 1983 - 2011
Skills
Telecommunications, T1, Broadband, Call Center, Telephony, VoIP, Wireless, Provisioning, Computer Network..., Cabling, Ethernet, Fiber Optics, Call Centers, Optical Fiber, Training, Leadership
Education
Lakeshore Technical College 1980 — 1982
Associate of Applied Arts Degree, Accounting
Carrier Enterprise 2015 - Present
Carrier Enterprise LLC May 2011 - May 2015
Time Warner Cable 2009 - 2011
Centro Properties Group 2007 - 2009
Skills
Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Auditing, Financial Reporting, General Ledger, Budgets
Education
Le Moyne College 2005 — 2007
Bachelor's degree, Accounting
Onondaga Community College 2002 — 2004
Accounting
Time Warner Cable January 2005 - January 2009
Progressive Insurance January 2001 - January 2005
Progressive Insurance January 2000 - January 2001
Progressive Insurance January 1999 - January 2000
Progressive Insurance January 1997 - January 1999
Skills
Problem Solving, Project Management, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Communication, ICD-9-CM, CPT, Medical Terminology, EKG, Troubleshooting, Time Management, Crystal Reports, Access, Training, Job Coaching, Quality Auditing
Education
Lakeland Community College 2010 — 2013
Associate of Science (AS), Multi Skilled Health
Lakeland Community College
Associate's Degree, Multi Skilled Health
Time Warner Cable March 2015 - Present
Time Warner Cable March 2010 - March 2015
POMCO Group May 2008 - March 2010
Skills
Analysis, Budgets, Outlook, Accounting, Microsoft Excel, Problem Solving, Financial Reporting, Access, Hyperion Enterprise, Variance Analysis, Risk Management, Financial Forecasting, Business Analysis, Financial Analysis, Forecasting, Financial Modeling, PeopleSoft, PowerPoint, Business Process..., Salesforce.com, Microsoft Word, Microsoft Office, Spreadsheets, Telecommunications, Data Analysis, Finance, Process Improvement, Training, Hyperion
Education
SUNY Oswego 2011 — 2013
Master of Business Administration (M.B.A.), Business
Le Moyne College 2001 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Onondaga Community College 1999 — 2001
Associate's degree, Electronic Media Communications
Time Warner Cable August 2010 - Present
Time Warner Cable February 2009 - August 2010
Skills
Call Center, Customer Experience, Telecommunications, Customer Satisfaction, Customer Retention, Customer Support, Customer Service, Troubleshooting, Technical Support, VoIP
Education
Lawrence University 2004 — 2008
Bachelor of Arts (BA), German Studies
Mount Anthony Union High School 2000 — 2004
Time Warner Cable 1984 - 2011
Education
Lamar University 1980 — 1993
Math, English
Braeview Nursing and Rehabilitation Center June 2012 - Present
SP Data 2012 - Present
Call Center Resources, Inc. August 2008 - January 2009
Time Warner Cable October 2007 - August 2008
Skills
Superior Computer Skills, Communication, Phone Etiquette, Sales, Order Processing, Billing Systems
Education
Lakeland Community College 2010 — 2014
Health Information/Medical Records Administration/Administrator
Euclid High School 2002 — 2006
High School/Secondary Diplomas and Certificates
Time Warner Cable October 2002 - June 2013
Dannible & McKee, LLP September 2001 - June 2002
Education
Le Moyne College 1997 — 2001
Bachelor of Science (B.S.), Accounting
Time Warner Cable January 2013 - Present
Comcast November 2007 - October 2012
Cox 1999 - 2007
Skills
Telecommunications, VoIP, Management, Fiber Optics, IP, Wireless, Telephony, Managed Services, Broadband, Network Design, Call Centers, Ethernet, Networking, Troubleshooting
Education
LeTourneau University 1996 — 1998
Bachelor of Business Administration (BBA), Business Administration and Management, General
Butterball, LLC August 2010 - Present
AT&T August 2009 - August 2010
Time Warner Cable February 2005 - August 2009
Skills
Process Improvement, Technical Support
Education
Lenoir Community College
Time Warner Cable October 2014 - Present
Education
Langston University 2002 — 2005
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Time Warner Cable February 2015 - Present
Bank of America February 2013 - December 2014
JPMorgan Chase & Co. July 2010 - August 2012
Osmose Utilities Services, Inc. January 2010 - July 2010
Le Moyne College January 2009 - December 2009
Le Moyne College September 2008 - September 2009
Skills
Customer Service, Management, Risk Management, Microsoft Office, Leadership, Business Analysis, Information Technology, IT Security Best..., IT Security Operations, IT Security Policies &..., Identity Management, IT Operations, PeopleSoft, Active Directory, LDAP Administration, Citrix, RSA SecurID, RSA Tokens
Education
Le Moyne College 2006 — 2009
Bachelor of Science (B.S.), Management Information Systems, General