Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Salaries. You can even request information on how much does Time Warner Cable pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable directly from the past employees.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Time Warner Cable June 2013 - June 2014
Brand Energy & Infrastructure Services February 2012 - May 2013
KBR July 2011 - December 2011
Installation, Training, Networking, Growth and Development, Sales August 2007 - August 2011
Beck Disaster Recovery, Inc. October 2008 - February 2009
FedEx Kinkos 2003 - 2006
Skills
Energy Conservation, Solar PV, Project Management, TWIC Card, Project Planning
Education
Midwestern State University 1995 — 1998
South Garland Highschool 1994 — 1995
STARTEK January 2015 - Present
STARTEK October 2012 - January 2015
ITT Technical Institute April 2010 - May 2011
Time Warner Cable March 2007 - November 2009
Skills
Call Centers, Sales, Customer Service, Customer Satisfaction, Sales Management, Cold Calling, Coaching, Customer Retention, Microsoft Office, Training, Sales and marketing, Sales training, Account Management, Salesforce.com, Leadership, Marketing, Admissions, Data Entry, New Business Development, Outlook, Computer Hardware, Access, Time Management, Windows 7, eWFM, Outsourcing, Outso, BPO, Management, Workforce Management, Team Leadership, Team Building, Customer Experience, Performance Management
Education
Milwaukee Area Technical College 2004 — 2007
Associate of Arts and Sciences (A.A.S.), Programmer/Analyst
Riverside university high school 2000 — 2004
High school diploma
Verizon Wireless - TEKSystems March 2015 - Present
Kohl's Department Stores - TEKSystems August 2014 - February 2015
Nexius January 2013 - May 2014
U.S. Cellular - TEKSystems February 2013 - February 2013
Chase - PEAK Systems December 2012 - December 2012
Kohl's Department Stores - TEKSystems September 2012 - November 2012
Right Step Inc. January 2012 - June 2012
Friction Stir Link 2009 - 2011
Time Warner Cable 2005 - 2009
Skills
Troubleshooting, Cisco Technologies, Active Directory, Wireless Networking, Computer Repair, Cisco Routers, Google Apps, Microsoft Office 2007, Social Networking, vSphere, Social Media, VoIP, Antivirus, Twitter, Remote Troubleshooting, Juniper, OSI Model, Networking, Windows 7, Windows 7 Migration, RFS4000, Wireless Security, Cloud Storage, WAIK, Motorola WiNG, Routers, Motorola ADSP, Software Installation, Switches, VMware, ServiceNow, Laptops, Network Security, Servers, Cloud Computing, Windows Vista, Cisco IOS, Network Administration, WAN, XP, VMware Workstation, DNS, Printers, Technical Support, VMware ESX
Education
Milwaukee Area Technical College 2013 — 2015
Associate of Applied Science (AAS), IT Information Systems Security Specialist
Milwaukee Area Technical College 2010 — 2012
Associate of Applied Science, IT Network Specialist
UWM School of Continuing Education 2011 — 2011
Entrepreneur Training Program
Steinhafels August 2014 - Present
BSI September 2014 - December 2014
AT&T August 2010 - June 2013
Time Warner Cable August 2009 - June 2010
Skills
Interior Design, Sales, Customer Service
Education
Milwaukee Area Technical College 2012 — 2015
Associate’s Degree, Interior Design
Charter Communications November 2014 - Present
Time Warner Cable February 2011 - November 2013
Time Warner Cable January 2004 - February 2011
Skills
Cable Television, High Speed Data, Customer Service, Business Service..., DOCSIS, Optical Fiber, Broadband, Software Installation, Telephony, Cabling, Fiber Optics, Cables, Metro Ethernet, Wireless
Education
Milwaukee Area Technical College 2001 — 2003
Associate's degree, Business Administration, Management and Operations
Jones/NCTI 2008 — 2008
Installer/Service Technician Certification, Cable Telecommunications
Smith System
Certification, Defensive Driving
KCET November 2012 - Present
Warner Bros. Studios October 2013 - July 2014
Pink Sneakers Productions September 2013 - October 2013
Fancy Film June 2013 - July 2013
Pink Sneakers Productions May 2013 - June 2013
Time Warner Cable June 2008 - August 2008
Skills
Mac OS X, Final Cut Pro, Avid Media Composer, Video Editing, Video Production, Avid, Post Production, Adobe Creative Suite, HD Video, OS X, Film Production, Mac, Videography, Video, Final Cut Studio, Camera Operating, Camera Operation
Education
Video Symphony 2011 — 2012
Certification, TV & Film Editiing
Milwaukee Area Technical College 2007 — 2009
Associates, Television & Video Production
Tribune Publishing Company September 2014 - Present
Time Warner Cable May 2013 - April 2014
Time Warner Cable February 2012 - May 2013
Time Warner Cable September 2009 - February 2012
Rankin County School District August 2008 - July 2009
Superior Asphalt, Inc. (Subsidiary of Yates Construction) June 2006 - July 2008
Stamps & Stamps, Attorneys at Law June 2005 - June 2006
Skills
Leadership, Management, Team Leadership, Telecommunications, Sales Commission, Sales Operations, Salesforce.com, Process Improvement, Customer Service, Training, Cross-functional Team..., Business Analysis, Strategic Planning, Financial Calculations, Financial Reporting, Compensation Structures, Project Management, Team Building, Workflow Management, Problem Solving, Creative Solutions, Big-picture Thinking, Department..., SharePoint..., Sales Compensation..., CRM, Essbase, Microsoft Excel, PeopleSoft, Access Database, Financial Modeling, Finance, Human Resources, Writing, Editing, Teaching, Estimates, Account Reconciliation, Financial Audits, Accounts Payable, Payroll
Education
Millsaps College
Bachelor of Arts (BA), English
Time Warner Cable Retention SupervisorTime Warner CableApril 2013 - Present
Time Warner Cable January 2012 - April 2013
Time Warner Cable March 2007 - January 2012
Skills
Telecommunications, Wireless, Call Centers, Solution Selling, Team Building, Team Leadership, Training, Social Networking, Customer Retention, Coaching, Account Management, Customer Satisfaction, VoIP, Customer Experience, Sales Process, Leadership, Management, Strategic Planning, Time Management, Process Improvement
Education
Milwaukee Area Technical College
Robert W. Baird & Co. December 2014 - Present
Robert W. Baird & Co. February 2013 - December 2014
Aurora Health Care September 2010 - February 2013
Children's Hospital of Wisconsin June 2010 - September 2010
Children's Hospital of Wisconsin June 2008 - July 2010
Black Box Network Services February 1997 - June 2008
Time Warner Cable October 1989 - February 1997
Skills
VoIP, Cisco Technologies, Avaya, Meridian Mail, Cisco Call Manager, Switches, Telecommunications, Integration, Unified Communications, Troubleshooting, Wireless, Computer Hardware, Leadership, Networking, TCP/IP, Contact Centers, Active Directory, Avaya Aura, Cabling, Software Installation, Vendor Management, Voice Mail, IP, Call Centers, WAN, VPN, LAN-WAN, Routers, BCM, Telephony, Network Design, Data Center, System Deployment, IVR, Disaster Recovery, MPLS, Wireless Networking, Video Conferencing, Network Architecture, Routing, Ethernet, Cisco IOS, IP PBX, Visio, Fiber Optics, ITIL, Network Engineering, Optical Fiber, ISDN, Unified Messaging
Education
Milwaukee Area Technical College 2012 — 2013
Cisco Routing and Switching
Global Knowledge 2010 — 2010
certificate, 3006A, Version 2 · Nortel Contact Center Report Creation Wizard
Global Knowledge 2008 — 2008
certificate, Telephony Manager 3.0 Install and maintenace
Global Knowledge 2006 — 2006
certificate, 0702T, Version NA · Fundamentals of BARS/NARS Communication Server 1000 Release 4.5
Global Knowledge 2006 — 2006
certificate, Callpilot 4.0 install and maintenance
Global Knowledge 2005 — 2005
certificate, 263 Nortel large system install and maintenance
Global Knowledge 2005 — 2005
certificate, 272 Nortel dti/pri
Global Knowledge 2004 — 2004
Cerfificate, 0365A, Version 7 · VoIP Technologies
Global Knowledge 2003 — 2003
Certificate, 0100A, Version 15 · Norstar Familiarization
Global Knowledge 2003 — 2003
Certificate, 0137A, Version 8 · Norstar Modular ICS (MICS) Hardware Overview, Installation, and Programming
Time Warner Cable Business Class April 2011 - Present
Time Warner Cable November 2008 - April 2011
Skills
Networking, Computer Network..., Network Design, LAN-WAN, IP, Routers, WAN, OSPF, Troubleshooting, Switches, Cisco Technologies, Network Engineering, Ethernet, Cisco IOS, Juniper, MPLS, Metro Ethernet, Frame Relay
Education
Milwaukee Area Technical College 2007 — 2008
Network Administration
University of Wisconsin-Madison 2000 — 2003
Master of Science (M.S.), Water Resources Management
AT&T July 2014 - Present
Time Warner Cable September 2012 - March 2014
Block Buster Video September 2002 - November 2005
Skills
Call Center, Sales Operations, Customer Service, Sales, Salesforce.com, Retail, Cold Calling, Customer Retention, CRM, Direct Sales, Customer Satisfaction, Management, Advertising, Call Centers, Marketing, Negotiation, B2B, Telecommunications, Sales Process, Networking
Education
Milwaukee Area Technical College
PHYSCOLOGY
For past and up coming sugeries September 2004 - November 2012
Time Warner Cable June 1999 - September 2004
Time Warner Cable June 1999 - September 2004
Time Warner Cable June 1999 - 2004
Potowatomi Bingo and Casino April 1997 - January 1998
Education
Milwaukee Area Technical College 1999 — 2001
no, Computers A+ Certifacation
Time Warner Cable December 2012 - Present
Sonic Drive-In January 2012 - June 2014
Milwaukee Public Schools June 2011 - August 2011
Skills
Microsoft Word, Management, Strategic Planning, Leadership, Customer Service
Education
Milwaukee Area Technical College 2014 — 2016
Human Services, Human Services, General
Northwest Secondary School 2008 — 2012
High School Diploma, General Studies
Strayer University March 2015 - Present
Strayer University April 2013 - January 2014
Pacific Isle Travel November 2011 - February 2013
Justin Claypool Photography June 2010 - February 2013
South Carolina Workers Compensation Commission February 2009 - May 2009
AAA Carolinas August 2006 - December 2006
Time Warner Cable November 2004 - June 2005
Carnival Corporation October 2003 - January 2004
Delta Air Lines March 2000 - February 2001
Skills
Higher Education, Customer Service, Sales, Microsoft Office, Leadership Development, Microsoft Word, Adult Education, Admissions, Student Recruiting, Enrollment Services, Online Enrollment, Student Affairs, Vacation, Travel Management, Tourism, Marketing, Social Networking, Sales Management, Leisure Travel, Hospitality, Event Management, Marketing Strategy, Negotiation, Legal, Event Planning, Training, Public Speaking, Leadership
Education
Penn State University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.) - Criminal Justice, Criminal Justice and Corrections/Homeland Security
Strayer University (DC) 2013 — 2015
Masters of Science, Human Resources Management
Midlands Technical College 2008 — 2009
Associates Degree, Paralegal Studies
Jewish Family Services November 2013 - March 2014
Cosentino Financial Group June 2013 - October 2013
EOI Media/Hezues R' Studios November 2011 - October 2012
Gold's Gym Milwaukee October 2010 - October 2011
Time Warner Cable August 2010 - October 2011
CORE Dj's May 2008 - May 2010
FRED boutique April 2007 - January 2009
US Federal Government May 2007 - August 2007
Cranston Accents May 2005 - February 2007
Skills
Customer Service, Television, Social Networking, Social Media, Sales, Marketing, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, POS, PowerPoint, Term Life Insurance, IRAs, PeopleSoft, Oracle, Video, Advertising, Photography, Event Management
Education
Milwaukee High School Of the Performing Arts 2003 — 2007
College Prep/Vocal Performance
Roosevelt University
Pre-Med
Milwaukee Area Technical College
Psychology
University of Wisconsin-Milwaukee
Marketing, Psychology, Pre-Med
Time Warner Cable March 2013 - Present
Time Warner Cable August 2011 - March 2013
Time Warner Cable January 2004 - August 2011
Time Warner Cable February 2003 - January 2004
APAC Customer Services 2000 - 2003
APAC Customer Services 1998 - 2000
Skills
Call Centers, Workforce Management, Team Leadership, Microsoft Excel, Call Center Development, Forecasting, Customer Experience, Sales, Enterprise Software, Customer Service, Customer Satisfaction, Customer Retention, Avaya, Telecommunications, Contact Centers, Management
Education
Midlands Technical College 1995 — 1999
Associate of Arts (A.A.), Early Childhood Education and Teaching
Verizon Wireless July 2015 - Present
Groomingdales of Columbia, LLC April 2014 - Present
Free Times May 2014 - February 2015
teleNetwork October 2012 - April 2014
AT&T June 2010 - April 2011
Time Warner Cable September 2009 - June 2010
NCR Corporation December 2007 - June 2010
Teleperformance December 2004 - May 2006
Skills
Windows, Mac OS, Ubuntu, Android, iOS, TCP/IP, Malware Analysis, Telecommunications..., Home Networking, BMC Remedy, DOCSIS, Siebel, LogMeIn, Technical Writing, Technical Support, Computer Hardware, Networking, Help Desk Support, Remote Desktop, Telecommunications
Education
Midlands Technical College 2007 — 2008
Sirius XM Radio Inc. November 2012 - Present
Cognizant Technology Solutions January 2010 - September 2012
Aerotek January 2008 - December 2009
Affiliated Computer Services March 2007 - January 2008
Time Warner Cable June 2005 - September 2006
AT&T August 2004 - June 2005
AT&T April 2000 - July 2004
Skills
Team Leadership, Team Building, Change Management, Management, Project Management, Operations Management, Telecommunications, Telephony, Microsoft Office, FMLA, Disability Management, Union, Employee Grievance, Grievance Arbitrations, Unemployment Claims, HR Policies, Sales Management, Network Engineering, Network Administration, Telecommunications..., Disaster Recovery, Leadership, Customer Satisfaction, Team Management, Customer Experience, Customer Retention, Human Resources, Analysis
Education
Milwaukee Area Technical College
Business Development Pros, LLC. November 2011 - Present
Walt Disney World February 2010 - July 2010
Time Warner Cable July 2009 - February 2010
Colders Inc, 2002 - 2007
Skills
Sales, Lead Generation, Team Building, Account Management, Business Development, Microsoft Office, Microsoft Excel, New Business Development, Social Networking, Social Media Marketing, Customer Service, Public Speaking, Marketing, Outlook, Microsoft Word, Teamwork, Data Entry, Negotiation, Sales Management, Event Management, Team Leadership, Social Media, Advertising, Event Planning, Budgets, Public Relations, PowerPoint, Process Improvement, Marketing Strategy, Management, Marketing Communications, Strategic Planning, Purchasing, Project Management, Training, Fundraising, Facebook, Strategic Partnerships, Email Marketing, Contract Negotiation, Hospitality, Time Management, Leadership, Customer Satisfaction, Recruiting, Direct Sales, Salesforce.com, Organized, Cold Calling, Sales Process
Education
Martin Luther High School 1994 — 1998
High School Diploma, General Studies
Milwaukee Area Technical College
Oklahoma Ave Grade School
TRC Global Solutions, Inc. August 2014 - Present
Milwaukee Area Technical College September 2013 - Present
Time Warner Cable 1998 - 2013
Skills
Customer Service, Call Centers, Microsoft Office, Telecommunications, Customer Satisfaction, Customer Experience, Customer Retention, Leadership, Troubleshooting, VoIP, Wireless, Team Leadership, Training, Telephony, Vendor Management, Team Building, Networking, Broadband
Education
Milwaukee Area Technical College 2013 — 2014
Libral Arts, Psychology
4C for Children
Electrolux Major Appliances May 2013 - Present
Time Warner Cable 2012 - 2013
Ultimate Electronics / Out of Business 2009 - 2011
Petra Industries 2008 - 2009
Pitney Bowes 2006 - 2008
Tweeter / Out of business. 2002 - 2006
Skills
Sales Management, Demonstration Skills, Staff Training, Training Delivery, Sales Process, People Management, Great People Skills, Consumer Electronics, Home Appliances, Home Theater, Audio, Video, Business Management, Retail, Retail Management, Inventory Control, Performance Management, Goal Oriented, Microsoft Office, Merchandising, Management, Installation Design, Custom Installation, Goal Development, Training & Development, Training Skills, Audio Technology, Sales Skills Training, Video Technology, Employee Management, Visual Merchandising, Training New Employees, Supervisory Skills, Profit & Loss Management, Home Automation, Multi-channel Retail, Account Management, Surround Sound, Multimedia Projects, Call Center, Customer Retention, Digital Media, New Store Development, Technology Convergence, Product Evangelism, Territory Development, CRM, Income Statement, Store Management, Employee Training
Education
Midlands Technical College 2000 — 2001
Continuing Education
Bradwell Institute
Mannheim American H.S.
HS Diploma
U.S. Cellular November 2008 - June 2011
Time Warner Cable October 2010 - January 2011
Boston Store October 2007 - January 2008
Tri City National Bank May 2007 - August 2007
Sears Holdings Corporation October 2005 - January 2006
Skills
Retail Sales, Customer Satisfaction, Retail, Sales, Cellular Communications, Customer Service, Wireless Broadband, Merchandising, Wireless, Leadership
Education
Milwaukee Area Technical College 2013 — 2015
Associate's degree, Meeting and Event Planning
Riverside University High School 2002 — 2006
High School/Secondary Diplomas and Certificates
Time Warner Cable August 2015 - Present
Time Warner Cable July 2004 - Present
Skills
DOCSIS, Call Centers, Troubleshooting, Team Building, Customer Service, Telecommunications, Telephony, Customer Satisfaction, Leadership, Broadband, PacketCable, Team Leadership, Training, VoIP, Optical Fiber, Fiber Optics, HFC, Ethernet, Avaya, CMTS, T1
Education
Jean Nicolet High School
Milwaukee Area Technical College
North Divison High School
EarthLink May 2015 - Present
Time Warner Cable December 2011 - May 2015
ITT Technical Institute March 2013 - June 2014
Time Warner Cable August 2010 - December 2011
Time Warner Cable February 2010 - August 2010
Time Warner Cable March 2008 - February 2010
Time Warner Cable November 2005 - March 2008
Time Warner Cable June 2005 - November 2005
US Army August 2001 - February 2005
Skills
Troubleshooting, Switches, Ethernet, WAN, Networking, Telecommunications, Routers, Computer Network..., VoIP, Telephony, Metro Ethernet, Technical Support, Call Centers, Network Administration, Optical Fiber, IP, Broadband, Software Installation, Network Engineering, TCP/IP, LAN-WAN, ATM networks, Routing, Cisco Technologies, Fiber Optics, Network Design, Cisco IOS, Process Improvement, Team Leadership, System Deployment, Windows 7, T1, VPN, BMC Remedy, Computer Hardware, Hardware, MPLS, DWDM, Customer Service, Disaster Recovery, Network Security, Cross-functional Team..., Call Center, Microsoft SQL Server, Wireless, Management, Vendor Management, Leadership, Security, Cabling
Education
ITT Technical Institute 2013 — 2014
Associate's Degree, Information Technology; Telecommunications, 3.85
Midlands Technical College 2008 — 2012
Telecommunications Systems Management, Engineering
United States Army Signal School of Excellence 2001 — 2002
Line-of-Sight Communications and Cell Tower technology
Dreher High School
Dreher High School
Time Warner Cable IT Service RepSouth Carolina Law Enforcement Division
Education
Midlands Technical College 2009 — 2011
Associate of Arts (A.A.), Psychology
Time Warner Cable Business Class April 2015 - Present
Time Warner Cable Business Class December 2011 - Present
Time Warner Cable December 2009 - December 2011
Time Warner Cable June 2008 - December 2009
Alltel Wireless July 2007 - June 2008
Verizon Wireless December 2005 - July 2007
Cingular Wireless August 2004 - December 2005
Ultimate Audio 2002 - 2004
Circuit City May 1994 - April 2001
Skills
Time Management, Sales Process, Telecommunications, Solution Selling, Training, Retail, Direct Sales, Teamwork, VoIP, Account Management, Call Centers, Sales Operations, Customer Satisfaction, Customer Retention, Cold Calling, Selling, Sales, Management, Salesforce.com
Education
University of South Carolina-Columbia 1993 — 1998
EE, Business / Engineering
Midlands Technical College
Wells Fargo November 2014 - Present
Time Warner Cable June 2014 - August 2014
Miller-Motte Business College July 2011 - May 2013
Skills
I have received several..., I was the leading..., I have experience in..., Sales, Customer Service, Finance, Direct Sales, Account Management, Telecommunications, Marketing, Microsoft Word, Sales Management, Microsoft Excel, Public Speaking
Education
Miller-Motte College-Wilmington 2012 — 2014
Active, Business Administration and Management, General
Time Warner Cable October 2013 - Present
Glenroy, Inc. August 2010 - September 2013
Glenroy, Inc. June 2007 - August 2010
Skills
Flexo, Packaging, Food Packaging, Color Management, Manufacturing, Continuous Improvement, Key Account Management, Microsoft Excel, Public Speaking, Sports, Metrics, Metrics Reporting, Resin, Slitting, Microsoft Word, Microsoft Office, Mathematics, 5S, Plastics
Education
Milwaukee Area Technical College 2003 — 2005
UW-Whitewater 2002 — 2003
self April 1996 - Present
Time Warner Cable September 1997 - January 2002
BlueCross BlueShield of SC June 1997 - May 2001
Skills
Corporate Finance, Managerial
Education
University of Phoenix 2007 — 2012
Masters degree, Pyschology/Business Managment
Midlands Technical College 2004 — 2007
Bachelors, Certified Public Accountant
Hoffman York March 2013 - Present
Freelance / Graphic and Web Design, Photography August 2010 - Present
Paper Pleasers, LLC March 2013 - August 2013
BDS Marketing October 2010 - December 2010
Divine Divisions March 2010 - June 2010
Time Warner Cable October 2008 - November 2009
Anderson A-Team April 2008 - September 2008
SportService of Milwaukee July 2007 - January 2008
Hannover Life Re January 2007 - April 2007
Park Place Title, Inc. August 2004 - December 2006
Skills
Word, Outlook, InDesign, Illustrator, PowerPoint, Excel, Printers, MP3, Camera, Promotions, Photoshop, Customer Service, Social Media, Event Planning, Social Media Marketing, Adobe Creative Suite, Facebook, Dreamweaver, Microsoft Office, Marketing Communications, Trade Shows, Marketing Strategy, Advertising, Graphic Design, Market Planning, Blogging, Fundraising, Retail, Photography, Event Marketing, Public Relations, Flash, HTML, CSS, Windows, Mac, Tumblr, JavaScript, MySQL, PHP, MySpace, Promoting, Social Networking, Google Analytics, Web Design, Digital Marketing, Website Development, Digital Photography, Direct Marketing, Microsoft Excel
Education
Milwaukee Area Technical College 2010 — 2013
Visual Communications Associates Degree, Graphic Design and Web Development
University of Central Florida - College of Business Administration 2002 — 2004
Bachelor's Degree, Marketing
University of North Florida 2000 — 2002
Associates Degree, General Education
Time Warner Cable May 2011 - Present
Independent Media Producer May 2010 - Present
Skills
Video Production, Post Production, Photography, Nature Photography, Television, Videography, Live Audio, Live Broadcast, Organic Farming, Advertising, Photoshop, Final Cut Pro, Broadcast, Video, Social Media, Customer Service
Education
Milwaukee Area Technical College 2009 — 2011
Associate's degree, TV and Video Production
University of Wisconsin-Milwaukee 2008 — 2009
General Studies
Blue Cross Blue Shield June 2015 - Present
AMPS Magazine January 2013 - Present
Aflac August 2014 - January 2015
Wells Fargo March 2014 - July 2014
Time Warner Cable January 2011 - December 2013
DHL March 2009 - January 2011
Skills
Writers, Journalism, Marketing, Project Management, Entrepreneurship, Microsoft Office, Microsoft Excel, Microsoft Word, telesales, Troubleshooting, Web Design, Flyers, Proofreading, Auditing, Event Planning, Event Management, Coordinating Events, Public Relations, Nonprofits, Networking, Social Media, Customer Service, Leadership, Team Building, Advertising, Social Networking, Social Media Marketing, Research
Education
Career Education Institute 2005 — 2006
Medical Assistant Diploma, Medical Assistant
Midlands Technical College
Associate of Science (A.S.), Business Administration and Management, General
Milwaukee Area Technical College May 2015 - Present
iris healthcare October 2014 - Present
Independence First June 2012 - October 2014
Associated Bank May 2011 - October 2014
Johnson Controls July 2005 - October 2009
Time Warner Cable July 1999 - July 2005
Skills
Mortgage Lending, Customer Service, Loans, Credit, Banking, Financial Analysis, Finance, Risk Management, Insurance, Real Estate, Loan Origination, Refinance, Mortgage Banking, Sales, Credit Analysis, Microsoft Excel, Microsoft Office
Education
Sanford-Brown Institute-New York 2011 — 2012
Diploma, Medical/Clinical Assistant, 3.4
Milwaukee Area Technical College 1995 — 1997
Associate's Degree, Business, Management, Marketing, and Related Support Services
GE Healthcare December 2006 - Present
CC&N December 2006 - Present
Time Warner Cable June 2009 - July 2012
Skills
Customer Service, Account Management, Salesforce.com, Sales, Project Management, Process Improvement, Program Management, Microsoft Office, Management, Sales Management, ITIL, Business Analysis, Team Building, Sales Operations, Strategic Planning, B2B, Data Analysis, Marketing, Sales Presentations, New Business Development, Team Leadership, Call Centers, Customer Satisfaction
Education
Milwaukee Area Technical College 2000 — 2007
Associate's degree, Police Science
University of Milwaukee Wisconsin 2000 — 2007
Bachelor's degree, Criminal Justice
Yuhas Graphics July 2012 - Present
Adserts, Inc. May 2011 - July 2012
Kohl's July 2010 - October 2010
Hanson Dodge July 2010 - August 2010
KSK Design January 2009 - April 2009
brand33 1999 - 2003
Time Warner Cable 1990 - 1995
Education
University of Wisconsin-Madison 1985 — 1989
Bachelor's, Communications
Milwaukee Area Technical College
Associates Degree, Commercial Art
Coating Place Inc. April 2015 - Present
Freelance August 2001 - Present
GoDaddy June 2014 - April 2015
TEKsystems December 2013 - April 2014
Safe Streets USA August 2013 - October 2013
AT&T September 2012 - June 2013
Time Warner Cable April 2012 - August 2012
Time Warner Cable August 2011 - April 2012
Policy Studies December 2010 - August 2011
Dave & Buster's February 2010 - July 2010
Skills
Troubleshooting, Antivirus, Windows Server 2008, Supervising, Operating Systems, Customer Service, Television, Cisco, Active Directory, Computer Hardware, Small Groups, Routers, Switches, Microsoft Office, Software Installation, Hardware, Anti-spam, Problem Solving, Social Networking, Networking, HD Video, Training
Education
Milwaukee Area Technical College 2009 — 2011
A.S., IT-Network Specialist
University of Wisconsin-Green Bay 2005 — 2006
Bachelors, Communication
Milwaukee Area Technical College 2001 — 2003
Associates, TV-Video Production
Time Warner Cable Online Game ReviewerMMOPGJuly 2007 - February 2008
IGN Entertainment June 2007 - February 2008
Calltech January 2005 - January 2006
US Army October 1996 - August 1998
Education
Southeast Arkansas College 2003 — 2004
Midlands Technical College 1999 — 2000
Lexington High School 1991 — 1995
AmerisourceBergen October 2014 - Present
Exeter Finance Corp February 2012 - October 2014
Time Warner Cable February 2002 - February 2012
i2 Technologies 2001 - 2002
Acclivus Corporation February 1992 - June 2001
Skills
Microsoft Excel, Customer Service, Vendor Management, Call Center, Process Improvement, Leadership, Administrative..., Customer Retention, Sales Management, Call Centers, Management, Customer Satisfaction, Employee Relations, Sales, Strategic Planning, Human Resources, Executive Management, Team Building, Team Leadership, Training, Administrative...
Education
Millikin University
Norris Adolescent Ctr July 2013 - Present
Time Warner Cable November 2012 - July 2013
Precise Cleaning Inc August 2010 - November 2012
National Government Services May 2010 - July 2011
Jc Penny Logistics Inc January 2010 - July 2010
Wells Fargo September 2009 - March 2010
Walmart October 2008 - November 2009
Subway March 2005 - July 2007
Skills
Management, Administration, Clerical Skills, Customer Retention, Customer Service, Data Entry, Youth Mentoring, Youth Development, Youth At Risk, Call Centers, Microsoft Office, Front Office, Microsoft Excel, Outlook, PowerPoint, General Office Skills, Calendars, Cash Flow, Customer Satisfaction, Multi-line Phone, At Multitasking, Thrive in A Fast-paced..., Inventory Management, Inventory Control, verbal and written..., Time Management, order entry, detail oriented, Employee Training
Education
University of Wisconsin-Milwaukee 2014 — 2016
Bachelor's Degree, Sociology
Milwaukee Area Technical College 2008 — 2011
Associate's Degree, Criminology
Bojangles' Restaurants, Inc. August 2014 - Present
The Weathers Group August 2010 - Present
Time Warner Cable February 2013 - August 2014
Bojangles' Restaurants, Inc. July 2010 - February 2013
Skills
Oral & Written..., Telecommunications, Customer Service, Strategic Planning, Employee Training, Food Safety, Project Planning, Microsoft Office, Administrative..., Assistant Work, Time Management, Kronos Timekeeping, Avaya, Avaya IP Telephony, CSG, ICOMS, Multi Tasking, Managing Deadlines, Deadline Oriented, Thrive in A Fast-paced..., Data Analysis, Business Analysis, Ideas Development, Pitching Ideas, Team Building, Team Leadership, Teamwork, Instagram, Twitter, Facebook, Social Networking, Social Media Marketing, Manage Client..., Client/server, Cooking, Reports, Risk Based Inspection, Building Relationships, Teaching, Testing, Employee testing of..., Proactive self-starter, Learning Quickly, Timely Delivery, Following Directions, Forecasting, Creative Writing, Report Writing Skills, Mathematics, Engineering
Education
University of North Carolina at Charlotte 2014 — 2016
Bachelor's degree, Mechanical Engineering
Midlands Technical College 2012 — 2014
Time Warner Cable December 2013 - Present
Gold's Gym August 2013 - October 2014
Randstad March 2013 - May 2013
Bose Corporation August 2011 - February 2013
Skills
Sales, Health Promotion, Health Education, Customer Service, Public Health, Customer Satisfaction, Leadership, Personal Training, Recruiting, Interviews, Payroll, Performance Appraisal, Training, Microsoft Excel, OS X, Auditing, PowerPoint, Team Leadership, Management, Human Resources
Education
University of South Carolina-Columbia 2007 — 2010
Bachelor of Science (BS), Major: Public Health Minor: Health Promotion, Education and Behavior
Midlands Technical College 2005 — 2007
Associate of Arts (AA), General Studies
Time Warner Cable July 2013 - Present
Time Warner Cable August 2009 - July 2013
Time Warner Cable August 2007 - August 2009
Time Warner Cable 2004 - 2007
Time Warner Cable 2003 - 2004
Time Warner Cable 2000 - 2003
Skills
Training, Leadership, Sales, Call Center, Customer Service, Management, Broadband, Call Centers, Project Management, Project Planning, Customer Retention
Education
University of Phoenix 2014 — 2016
Bachelor of Business Administration (B.B.A.)
Milwaukee Area Technical College
Associates, Liberal Arts & Science
Boys and Girls Club of Milwaukee June 2015 - Present
Milwaukee Area Technical College October 2014 - Present
Time Warner Cable July 2013 - September 2013
Digital Iris LLC April 2013 - July 2013
Time Warner Cable June 2008 - November 2010
GameStop September 2005 - August 2010
Jewel-Osco May 1997 - July 2004
Skills
Computer Repair, Customer Service, Troubleshooting, Computer Hardware, Inventory Management, Customer Satisfaction, Cashiering, Loss Prevention, Technical Support, Retail, Inventory Control, Microsoft Office, Merchandising, Sales, Store Management, Time Management, Microsoft Excel, Microsoft Word, Outlook, Process Scheduler, Concept Design, Conceptual Modeling, Conceptual Art, 3D Studio Max, Adobe Creative Suite, Maya, Blender, zbrush, Manga Studio, Corel Painter, FL Studio, Comic Art, Cartoons, Computer Graphics, Graphic Design, Video Games, Zbrush, Photoshop, Illustration
Education
Milwaukee Area Technical College 2011 — 2013
Associate's degree, Animation
James Madison High School 1992 — 1996
Electronics; Commercial Art
Level 3 Communications October 2011 - Present
Global Crossing October 1999 - October 2011
JCPenney March 1993 - October 1999
Time Warner Cable July 1992 - March 1993
Viacom March 1989 - June 1992
Skills
Solaris, Security, Apache, Unix, Linux, VoIP, Wireless Networking, System Administration, IP, Data Center, TCP/IP, Ethernet, Switches, Telecommunications, MySQL, MPLS, Cisco Technologies, Network Design, Testing, OS X, Network Architecture, Routers, SIP, Network Engineering, Routing
Education
Milwaukee Area Technical College 1986 — 1990
FHS '85
Time Warner Cable January 2014 - Present
Time Warner Cable February 2013 - January 2014
PC Laser Tech January 2013 - February 2013
Skills
JavaScript, XHTML, HTML, Dreamweaver, Photoshop, Microsoft Office, Microsoft Excel, Microsoft Word, Java, eWFM (electronic..., CSG Billing Software..., ICOMS (Integrated..., Computer Repair
Education
Midlands Technical College 2010 — 2012
Associate's degree, Computer Technology
Time Warner Cable February 2014 - Present
Palmetto GBA February 2011 - February 2014
BCBS/Kelly Services January 2010 - October 2010
1800-Medicare/PalmettoGBA/Kelly Services October 2008 - June 2009
R & L Carrier October 2007 - October 2008
El Chico's Mexican Cafe May 2005 - December 2007
Skills
Account Management, Applications, Athletics, Team Building, Customer Service, Call Center, Customer Insight, Data Entry, Microsoft Excel, Microsoft Office, Microsoft Word, Fast Learner, Medicare, Medical Billing, Goal Oriented, Leadership, Problem Solving, Strategic Planning, PowerPoint, Call Centers, Insurance
Education
Midlands Technical College 2006 — 2008
N/A, Law
Newberry College 2004 — 2005
N/A, Business Administration and Management, General, 3.0
Alvarez & Marsal February 2015 - Present
Comcast March 2012 - December 2014
Comcast October 2010 - March 2012
Time Warner Cable April 2009 - October 2010
Time Warner Cable June 2002 - April 2009
Skills
Call Centers, Customer Retention, Performance Management, Call Center, Sales, Telecommunications, Forecasting, Budgets, Team Building, Customer Satisfaction, Sales Operations, Sales Management, Vendor Management, Telemarketing, Employee Engagement, Account Management, Process Improvement, Billing Systems, Employee Relations, Coaching, Strategic Planning, Customer Service, Team Leadership, Sales Process, Time Management, Employee Recognition, Culture Change, Problem Solving, Budgeting, Mentoring, Retention Strategies, Retention Programs, Project Management, Change Management, P&L Management, Leadership Development, Cross-functional Team..., Pay for Performance, Performance Improvement, Restructuring, Consolidation, Process Optimization, Broadband, Contract Negotiation
Education
University of Phoenix 2005 — 2013
Bachelor of Science (B.S.), Business Administration & Management
Milwaukee Area Technical College 2002 — 2005
Associate of Science (A.S.), Computer and Information Sciences
Time Warner Cable May 2013 - Present
Time Warner Cable May 2013 - Present
Sprint Nextel July 2008 - January 2013
Skills
Wireless, Sales, Telecommunications, VoIP, Direct Sales, Retail, IP, Solution Selling, Managed Services, Unified Communications, Mobile Devices, Call Centers, Telephony
Education
Milwaukee Area Technical College 2000 — 2001
Technical Diploma, Industrial Electronics Technology/Technician
Retired 24 January 2015 January 2015 - Present
Internal Revenue Service February 2002 - January 2015
APAC Customer Services October 1996 - November 2000
Time Warner Cable February 1992 - October 1996
Prudential Financial November 1988 - February 1992
Collins Video Ventures October 1984 - October 1988
US Army July 1970 - October 1984
Skills
Army, DoD, Government Contracting, Training, Security Clearance, Customer Service, Program Management, Military, Enforcement &..., Strategic Planning
Education
St. Mary's University 1978 — 1980
Master of Business Administration (MBA), Business Administration and Management, General
Midwestern State University 1966 — 1970
Bachelor of Arts (B.A.), Political Science-Pre Law
Time Warner Cable January 2013 - Present
Time Warner Cable August 2005 - Present
Verizon Wireless April 2006 - December 2008
Circuit City January 2002 - July 2005
Skills
Direct Sales, Leadership, Training Delivery, Training Facilitation, Program Facilitation, Management, Supervisory Skills, Selling, Customer Retention, Call Centers, Call Center Development, VoIP, Wireless, Telecommunications, IP, Sales, Customer Satisfaction, Customer Service, Customer Experience, Sales Management, Team Building
Education
Midlands Technical College 1998 — 2001
Telecommunication and networking, Computer Systems Networking and Telecommunications
Midlands Technical College 1998 — 2001
Certificate, Computer Systems Networking and Telecommunications
American AVC October 2014 - Present
Exciting Events, Inc. January 2014 - March 2014
Yard Art Patio & Fireplace March 2011 - August 2013
Hospitality Partners February 2005 - October 2010
Tribune Media Services January 2001 - January 2003
Morgan Stanley Smith Barney January 1998 - January 2001
MicroAge September 1997 - March 1998
Time Warner Cable January 1991 - September 1997
Skills
Windows, Office, AT&T..., Hospitality, AV, Training, Customer Satisfaction, Budgets, Management, Event Planning, Lighting, Event Management, Telecommunications, Live Sound, Projection, Lighting Design, Hospitality Industry, Trade Shows, Corporate Events
Education
Milwaukee Area Technical College 1987 — 1990
Assocaite, Telecommunications
Milwaukee Area Technical College
Associate Degree; Certificate, Telecommunications; Business Administration, Marketing
Express Employment Professionals February 2015 - Present
Time Warner Cable December 2012 - February 2014
Heyward Gibbes Middle School 2012 - 2014
Heyward Gibbes Middle School 2012 - 2014
Advantage Sales & Marketing 2009 - 2010
Skills
Call Centers, Customer Retention, Customer Satisfaction, Telecommunications, Troubleshooting, Networking, Customer Service, Management, Leadership, Account Management, Time Management, Training, Microsoft Office, Sales, Marketing, Customer Experience, Data Entry, Microsoft Word, Team Management, Wireless, Microsoft Excel, Team Leadership
Education
Midlands Technical College 2015 — 2015
Certification, Phlebotomy Technician/Phlebotomist
Beta Technical College 2004 — 2006
Certificate, Medical Office Assistant/Specialist
Lexington County School District One July 2011 - Present
Lexington County School District One July 2007 - July 2011
County of Lexington April 2006 - July 2007
Time Warner Cable September 2004 - November 2005
United States Marine Corps August 2000 - July 2004
Skills
Windows Server, Cisco Technologies, Active Directory, Data Center
Education
Midlands Technical College 2009 — 2011
Associate in Applied Science, Management, 3.7
Midlands Technical College 2006 — 2008
Associate in Computer Technology, Telecommunications Systems Management, 3.8
University of South Carolina-Columbia 1991 — 1994
Business Administration and Management, General
TEKsystems February 2015 - Present
SkatersRUs June 2014 - Present
Time Warner Cable March 2012 - February 2013
Skills
Information Technology, System Deployment, VMware Infrastructure, Cisco Technologies, Customer Service, Windows XP, Security, Troubleshooting, Networking, Computer Hardware, C, JavaScript, HTML, Powershell, Shell Scripting, Windows 7, Windows 8.1
Education
Milwaukee Area Technical College 2013 — 2015
Associate's degree, Information Technology Networking
Time Warner Cable December 2014 - Present
Time Warner Cable November 2013 - December 2014
Time Warner Cable March 2011 - November 2013
Time Warner Cable September 2008 - March 2011
USA July 2003 - June 2007
Skills
Technical Support, Customer Service, Military Experience, Telecommunication..., Information Technology, Transportation, Software Installation, Routing, Security, Troubleshooting, Testing, Windows XP, VoIP, Hardware, Solution Selling, Telecommunications, Networking, Call Centers, Wireless, Customer Satisfaction
Education
Milwaukee Area Technical College 2009 — 2014
Associates Degree, Liberal Arts and Sciences/Liberal Studies
Juneau Business High School 1999 — 2003
SEACRET Direct April 2014 - Present
Uhaul Moving and Storage October 2013 - April 2015
JCPenney October 2013 - September 2014
Time Warner Cable March 2010 - October 2013
Skills
Runway, Print & Commercial, Customer Service, Sales, Fashion, Social Networking, Social Media Marketing, Retail, Social Media, Microsoft Office, Time Management, Research
Education
Milwaukee Area Technical College 2014 — 2016
Engineer's degree, Electronic Engineering Technology
Time Warner Cable 2014 - Present
Independent October 2010 - Present
Viking Communications 2013 - 2014
International Autos Group 2013 - 2013
AT&T 2012 - 2012
Skills
Cable Television, Telecommunications, Radio, Broadcast Television, Two Way Radio, Electronics, RF, Fiber Optic Networks, Mac, Telephony, Electricians, Electrical Engineering, PC, SBE, Television Studio..., Computer Networking, Fiber Optic Technology, Leadership, Ethics, Communication, Screenwriting, Creative Writing
Education
Milwaukee Area Technical College 2013 — 2015
Associate's degree, Television Production
Brookfield East 2006 — 2010
Diploma, High School/Secondary Diploma Programs
Lumesse 2015 - Present
DentaQuest April 2014 - Present
Praise Temple International Church October 2011 - Present
Elite Human Capital Group July 2013 - March 2014
Chase February 2012 - November 2012
Time Warner Cable August 2010 - October 2011
Skills
Technical Support, Networking, Help Desk Support, Leadership, Customer Service, Management, Servers, Active Directory, Call Centers, Troubleshooting
Education
Milwaukee Area Technical College 2011 — 2015
Associate's Degree, IT Networking
GO Riteway February 2013 - Present
Time Warner Cable July 2005 - January 2013
GO Riteway February 2002 - June 2005
Kohl’s Corporate Office January 1997 - January 2001
Skills
Outlook, InDesign, Illustrator, Graphic Design, Photoshop, Layout, PowerPoint, Microsoft Excel, Microsoft Word, Telecommunications, Customer Service, Troubleshooting, Microsoft Office, Call Centers, Songwriting, Song Production, Creative Writing, Drawing, Web Design
Education
Milwaukee Area Technical College 2011 — 2013
Associate's degree, Graphic Design, 3.875 GPA
Time Warner Cable July 2015 - Present
Time Warner Cable May 2014 - July 2015
Collabera June 2012 - May 2014
Express Energy February 2011 - March 2012
Skills
Telecommunications, Wireless, VoIP, Call Centers, Troubleshooting, TCP/IP, Project Management, Broadband, Vendor Management, Customer Service, Salesforce.com, Management
Education
Midwestern State University 1996 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Time Warner Cable August 2006 - Present
Time Warner Cable 2006 - 2013
Skills
Training, Management, Coaching, Telecommunications
Education
Milwaukee Area Technical College
NA, Electrical and Electronics Engineering
US Navy 2008 - 2013
Time Warner Cable January 2006 - June 2008
Best Buy October 2003 - January 2006
tumbleweed restaurant 2006 - 2006
Milwaukee Country Club June 2003 - September 2003
Skills
Supervisory Experience, Highly motivated..., Highly detail oriented, Military Experience, Customer Service, Computer Proficiency, Microsoft Office, Data Management, Adaptability, Resourceful..., Leadership Initiatives, Creative Problem Solving, Customer Retention, Financial Transactions, Accurate Record Keeping, Security, Military, Mentoring, Human Resources, Troubleshooting, Team Leadership, Automotive Repair, PTC Creo, Leadership, Military Operations, Self-starter, Problem Solving, DoD, Security Clearance, Sales, Time Management
Education
University of Wisconsin-Milwaukee 2014 — 2019
Mechanical Engineering
Milwaukee Area Technical College 2003 — 2004
Psychology
Martin Luther High School 2000 — 2003
Time Warner Cable April 2013 - Present
Texas Roadhouse May 2010 - April 2013
Clinics of North Texas August 2008 - June 2009
Skills
Timely Decision Making, Problem Solving, Information Processing, Strategic Planning, Organization &..., Data Analysis, Computer Software..., Report Writing, Influence Others, Customer Service, Communication Skills
Education
Midwestern State University 2010 — 2016
Bachelor of Business Administration (BBA), Finance, General
Northeastern State University 2009 — 2010
Biology, General
Aurora Health Care August 2015 - Present
Scion Dental August 2014 - July 2015
Kohl's Department Stores April 2008 - August 2014
Aurora Health Care January 2008 - April 2008
Victory Personnel Services, Inc. July 2007 - December 2007
Time Warner Cable October 2005 - July 2007
Skills
Customer Service, Retail, Merchandising, Sales, Visual Merchandising, Time Management, Customer Satisfaction, Microsoft Word, Teamwork, Inventory Control, Retail Sales, Data Entry, Oracle Applications, Enterprise Software, Microsoft Office, Dental Insurance, Customer Support, Billing Systems, Cable Television, Call Centers, Outlook, Problem Solving, Microsoft Excel, Telephone Skills, PowerPoint, Customer Experience, Process Improvement, Team Building, Training, Troubleshooting
Education
Milwaukee Area Technical College 2015 — 2017
Associate's degree, Legal Assistant/Paralegal
Threadless June 2007 - Present
Oddworx February 2001 - Present
Motion Disorderz January 1999 - Present
Time Warner Cable June 2003 - June 2011
Design By Humans June 2008 - May 2011
shirt.woot June 2008 - May 2011
Time Warner Cable June 2003 - May 2011
Homeboyz Interactive Consulting September 2002 - September 2004
Skills
Graphic Design, Illustration, Illustrator, Typography, Adobe Creative Suite, Logo Design, Art Direction, Layout, Graphics, Photoshop, InDesign, Posters, Mac, Web Design, Corporate Identity, HTML, Painting
Education
Milwaukee Area Technical College
Associate Degree, Graphic Design
Milwaukee Institute of Art and Design 2000 — 2001
Graphic Design Associate Degree, Traditional Art
Milwaukee High School of the Arts
Art
Con-way, Inc (Through Randstad) May 2012 - June 2012
Northwestern Mutual January 2012 - February 2012
CapTel Milwaukee September 2011 - December 2011
One Hour Martinizing May 2011 - August 2011
Time Warner Cable April 2010 - June 2011
Ivize June 2009 - December 2009
United States Census Bureau April 2009 - May 2009
Mojo Mobile November 2008 - January 2009
Beer Belly's June 2008 - September 2008
Culver Franchising System, Inc. May 2004 - May 2008
Skills
Phone Skills, Data Entry, Fax, Filing, Computers, Computer Proficiency, Computer Repair, Computer Hardware, Computer Maintenance, Computer Graphics, Web Design, Customer Oriented, Customer Engagement, Customer Service, Typing, Desktop Computers, Macintosh hardware, Macintosh Applications, Windows 7, Windows Vista, Windows Phone, Microsoft Windows 98, Microsoft Office, Microsoft Excel, Word Processing, Microsoft Word, PowerPoint, Windows XP Pro, Microsoft Office 2007
Education
Milwaukee Area Technical College 2009 — 2011
Didn't finish, IT Networking
St. Francis High School 2004 — 2008
High School Diploma, General Studies
Time Warner Cable October 1992 - Present
Time Warner Cable October 1992 - March 1998
ZTV June 1988 - October 1992
Skills
Digital Photography, Jewelry Design, Computer Hardware
Education
Milwaukee Area Technical College 1998 — 2001
Certificate, AS400 Programming
University of Wisconsin-Milwaukee 1970 — 1972
pre-nursing
John Marshall Jr-Sr High School 1965 — 1970
SAP
South Carolina Enterprise Information System November 2013 - Present
Time Warner Cable August 2012 - November 2013
Harvest hope July 2011 - August 2012
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Customer Support, Event Planning, Sales, Management, Outlook
Education
Midlands Technical College
Richland Northeast High School
Richland Northeast High School
JSJD Media November 2013 - Present
Association Revenue Partners November 2013 - Present
News for My School November 2013 - Present
Multiview October 2008 - November 2013
MultiView (Multibriefs) January 2008 - October 2008
MultiView March 2007 - January 2008
BlueSky Mortgage September 2004 - March 2007
Time Warner Cable 2001 - 2003
Skills
Online Advertising, Account Management, Salesforce.com, Lead Generation, Social Media Marketing, Sales Management, Advertising, Marketing Strategy, New Business Development, Social Media, Email Marketing, Sales, Marketing, Online Marketing, SaaS, Business Development, Cold Calling, Management, B2B, Digital Marketing, SEM
Education
Midwestern State University 1997 — 2001
Bachelor, Business Computer Information Systems
Time Warner Cable August 2011 - Present
Time Warner Cable October 2008 - August 2011
CC&N May 2007 - October 2008
Time Warner Cable February 2002 - May 2007
Skills
Telecommunications, Wireless, VoIP, Cabling, Troubleshooting, Strategic Planning, Management, IP, Fiber Optics, Ethernet, Customer Satisfaction, Cisco Technologies
Education
Milwaukee Area Technical College 2008 — 2011
Associate's Degree, IT Data Networking
Time Warner Cable October 2011 - Present
Time Warner Cable January 2005 - October 2011
Time Warner Cable October 2004 - January 2005
NCR Corporation 2000 - 2002
Skills
Telecommunications, Call Centers, VoIP, Broadband, Troubleshooting, Telephony, Computer Network..., TCP/IP, Wireless, Networking, Technical Support, Routing, Customer Satisfaction, Customer Experience, Windows 7, Computer Hardware, Customer Service, BMC Remedy, XP, Hardware, Call Center, LAN-WAN, DOCSIS, Routers, Cabling, Network Engineering, Switches, Dispatchers, Technical Operations
Education
Midlands Technical College 1993 — 1995
Criminal Justice/Police Science
Lexington High School 1989 — 1993
Time Warner Cable January 1983 - January 2009
Time Warner Cable 1983 - 2009
Skills
Team Building, Telecommunications, Customer Satisfaction, Call Center, Budgets, Account Management, Customer Service, Team Leadership, Operations Management, Recruiting, Leadership, Negotiation, Process Improvement, Coaching, Contract Negotiation, Microsoft Office, Management, Sales, Sales Management, Troubleshooting, New Business Development, Strategic Planning
Education
Midlands Technical College 1981 — 1983
Brookland Cayce High School 1977 — 1981
Midlands Technical College West
Time Warner Cable January 2014 - Present
Convergent August 2011 - January 2014
American College of Education March 2010 - August 2010
Broadview Security June 2008 - March 2010
RealPage, Inc. March 2006 - May 2008
Countrywide Bank 2002 - March 2006
Wachovia 1998 - 2002
US Cellular 1993 - 1998
Skills
Performance Management, Program Management, Leadership, Strategic Planning, Process Improvement, Customer Service, Call Center, Team Building, Management, CRM, Microsoft Office, Coaching, Cross-functional Team..., Change Management, Call Centers, Training, Recruiting, Sales, Customer Satisfaction, Account Management, Team Leadership, Vendor Management, Forecasting, Operations Management, New Business Development, Quality Assurance, Business Analysis, Business Development, Public Speaking, Negotiation, Contract Negotiation, Salesforce.com, Project Management, Analysis, Business Process..., Software Documentation, Budgets
Education
Midwestern State University
Bachelor of Applied Science (B.A.Sc.)
Westwood High School
Charter Communications January 2015 - Present
Charter Communications April 2014 - Present
Charter Communications April 2014 - December 2014
Time Warner Cable September 2011 - April 2014
Skills
Telecommunications, Troubleshooting, Wireless, VoIP, IP, Ethernet, Telephony, Broadband, Fiber Optics, Networking, Network Design, Computer Network..., Cable Management, Microsoft Office, Microsoft Excel, Microsoft Word, CSG, Windows 7, Windows 8, IT Operations, Switches, Optical Fiber, Software Installation, Management, TCP/IP, Routers, Wireless Networking, WAN, Technical Support, Leadership, Integration
Education
Midwestern State University 2010 — 2012
Bachelor's Degree, B.A. Management Information Systems
Wayland Baptist University
Bachelor's Degree, Management Information Systems, General
Time Warner Cable January 2013 - Present
Charter Communications February 2011 - January 2013
Walt Disney World August 2007 - January 2008
Skills
Customer Retention, Account Management, Customer Service, Leadership, Team Building, Time Management, Microsoft Office, Event Planning, Customer Satisfaction, Sales, Public Speaking, Training
Education
Milwaukee Area Technical College 2014 — 2015
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies, A/B
University of Wisconsin-Oshkosh 2006 — 2009
Communication, General
AT&T May 2007 - Present
Norlight Telecommunications 2003 - May 2007
Time Warner Cable September 2002 - November 2003
US Bank January 1999 - April 2002
Education
Milwaukee Area Technical College 1998 — 2000
AT&T May 2012 - Present
Time Warner Cable October 2011 - May 2012
Edison Liquor June 2000 - June 2008
Education
Milwaukee Area Technical College 1997 — 2007
Buena Vision Productions, Inc. March 2015 - Present
Time Warner Cable March 1982 - February 2014
Skills
Video Editing, Editing, Broadcast, Video, Television, Post Production, Producing, Video Production, Sound, Advertising, Avid, Camera Operating, Voice Over, Entertainment, Directing, Camera Operation, Videography, Camera
Education
Milwaukee Area Technical College 1988 — 1995
Associates Degree, Marketing Communications
Uihlein Electric August 2013 - Present
CC&N March 2007 - August 2013
Time Warner Cable May 1985 - April 2007
Skills
Cabling, Troubleshooting, Data Center, Unified Communications, Wireless, LAN-WAN, Network Administration, Telephony, Cisco Technologies, Network Design, Optical Fiber, Networking, Fiber Optics, VoIP, Avaya, VPN, Network Engineering, Security, Switches, Telecommunications, IP, Ethernet, Active Directory, Vendor Management, Routers, Wireless Networking, Routing, MPLS, WAN, Employee Management, Customer Service
Education
Milwaukee Area Technical College 1980 — 1983
Time Warner Cable September 1995 - Present
Time Warner Cable June 2003 - December 2008
Education
Milwaukee Area Technical College
Time Warner Cable August 2001 - August 2013
Network Solutions 1996 - 2000
Skills
Customer Retention, Customer Satisfaction, Telecommunications, Customer Service, Salesforce.com, Performance Management, Team Building, Leadership, Competitive Analysis, Team Leadership
Education
Miller-Motte College-Wilmington 1988 — 1990
Time Warner Cable September 2010 - Present
Time Warner Cable December 2008 - September 2010
Time Warner Cable December 2007 - December 2008
Time Warner Cable 2000 - 2007
Fox Broadcasting September 1995 - December 1999
Times Record News March 1991 - September 1995
Skills
Broadband, Contract Negotiation, Forecasting, Direct Sales, Customer Satisfaction, Team Building, Sales Management, Sales Operations, Marketing, VoIP, Product Marketing, Budgets, Sales, Customer Retention, Account Management, Call Centers, Strategic Partnerships, Customer Experience, Management, Telecommunications
Education
Midwestern State University 1988 — 1991
BA, Mass Communications / Public Relations
Suddenlink Communications January 2011 - Present
Suddenlink Communications March 2009 - January 2011
Time Warner Cable July 2007 - March 2009
Skills
Telephony, Broadband, Telecommunications, Call Center, IP, VoIP, Managed Services, MPLS, Wireless, Cabling, Management, Ethernet, Call Centers, Computer Network..., Network Design, Account Management, T1
Education
Texas Tech University 2001 — 2003
MBA, General Business
Midwestern State University 1997 — 1999
BBA, Management
New Mexico Military Institute 1990 — 1994
HS Diploma, College Prep
non April 2015 - Present
Enterprise Rent-A-Car June 2012 - March 2015
Ecolab June 2011 - May 2012
Time Warner Cable March 2008 - May 2011
Comcast Cable June 2006 - July 2007
Charter Communications December 2005 - June 2006
Adavnce Calling Center September 2005 - December 2005
Skills
Sales Management, Promotions, Forecasting, Public Relations, Direct Sales, Sales, Sales Operations, Account Management, B2B, Customer Retention, Salesforce.com, Cold Calling, Marketing, New Business Development, Customer Satisfaction, Competitive Analysis, Marketing Strategy, Sales Process, Product Marketing, Product Management, Retail, Leadership, Customer Service, Management, Microsoft Office, Team Building, Event Planning
Education
Milligan College 2001 — 2005
Bachelor of Science, Communication-emphasis on Public Relations, Marketing, Sales and Advertising
Time Warner Cable September 1996 - March 2009
Education
Milwaukee Area Technical College 2009 — 2010
Technical Diploma, Pharmacy Technician
NCR August 2004 - Present
Time Warner Cable September 2000 - December 2003
Education
Midlands Technical College 1990 — 1992
Secondary Education
MATC August 2006 - Present
Time Warner Cable January 2000 - September 2003
Education
Milwaukee Area Technical College 2006 — 2010
MORTUARY SCIENCE, FUNERAL SERVICE
Time Warner Cable August 2012 - Present
Time Warner Cable 2010 - 2012
ABRA Auto Body & Glass 2006 - 2008
True2Form Collision Repair Centers 2000 - 2006
Skills
Accounts Payable, Accounts Receivable, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Payroll, Public Speaking, Time Management, Management, Project Management, Process Improvement, Employee Benefits, HR Policies, QuickBooks, Outlook, Bookkeeping, Invoicing, Office Management, Proofreading, Windows, Creative Writing
Education
Miller-Motte College-Wilmington
Massage Therapy
Northwest Technical College
Accounting
Durham Bulls Baseball Club January 2012 - Present
ESPN November 2013 - Present
Time Warner Cable September 2010 - Present
East West Shrine Game 2011 - Present
DNA Of Sports May 2013 - Present
Play-by-Play Sports Properties, LLC September 2009 - Present
Northwestern University Alumni Club of the Triangle 2007 - April 2014
Skills
Sports Marketing, Baseball, Sports, Media Relations, Sports Management, Radio, Radio Host, Press Releases, Facebook, Broadcast, Sponsorship, Social Media, Public Relations, Video Production, Radio Broadcasting, Video Editing, Event Planning, Event Management, Social Media Marketing
Education
Northwestern University
Master of Arts (M.A.), Radio and Television
Millikin University
Bachelor of Science (BS), Communication, Business
Pontiac Township High School
M3 Multifamily Media Management, LLC September 2014 - Present
Time Warner Cable April 2010 - September 2014
American Realtors/ AMF Lending 2009 - 2009
Idearc Media 2005 - 2009
Skills
Analytics, Salesforce.com, Business Intelligence, Competitive Analysis, Business Analysis, Sales Operations, Account Management, Cross-functional Team..., CRM, Product Marketing, Solution Selling, SaaS, Cloud Computing, Direct Sales, Telecommunications, Salesforce Training
Education
Penn State University 2012 — 2014
Masters, Applied Statistics
University of Notre Dame 2011 — 2011
Masters Certificate, Leadership and Management, A
Midwestern State University 1990 — 1994
BBA, Marketing
UW Police Department January 2012 - Present
Time Warner Cable May 2010 - December 2011
Milwaukee Police Department August 1978 - August 2003
Skills
Leadership, Team Leadership, Microsoft Office, Team Building, Management, Security, Project Management, Microsoft Excel, Microsoft Word, Project Planning, PowerPoint, Human Resources, Supervisory Skills
Education
Milwaukee Area Technical College
Elauwit March 2012 - Present
Time Warner Cable 2011 - 2012
Skills
CCNA, Routers, Telecommunications, Networking, Switches, IP, VoIP, OSPF, Wireless, Cisco Technologies
Education
Midlands Technical College 2008 — 2010
Telecommunications Systems Management
Time Warner Cable 2013 - Present
Time Warner Cable 2011 - 2013
Dallas County 2002 - 2011
Skills
Criminal Investigations, Security Management, Security Operations, Integration, Internal Investigations, Asset Protection, Event Management, Crisis Management, Law Enforcement..., Law Enforcement..., SWAT, Certified Firearms..., Enforcement, Policy, Security, Police, Investigation, Law Enforcement, Physical Security, Surveillance, Emergency Management, Management, Team Building
Education
Midwestern State University
Bachelor's degree w/ honors
BlueCross BlueShield of SC May 2011 - March 2013
Time Warner Cable March 2007 - May 2010
Teleperformance USA October 2005 - March 2007
Florida State Flower Farm June 2003 - July 2005
Skills
Troubleshooting, Technical Support, Networking, Management, Sales, Customer Service, Call Centers, Windows 7, Computer Hardware, XP, Active Directory, Windows Server, Software Documentation, Software Installation, TCP/IP, Operating Systems, Hardware
Education
ITT-Technical Institute 2010 — 2012
Associate of Computer Science, Computer Network System
2002-2004 University of South Carolina
Computer Engineering
Midlands Technical College
Computer Engineering
Minacs Marketing Solutions 2008 - Present
Time Warner Cable December 2007 - January 2008
Skills
Email Marketing, Analytics, Account Management, Direct Marketing, Direct Mail, Marketing Strategy, Customer Satisfaction, Inbound Marketing, Online Advertising, Lead Generation, Marketing Communications, Marketing Research, Customer Experience, Social Media Marketing, CRM, Call Center, Social Media, Marketing Management, Social Networking, Customer Retention, Salesforce.com, Multi-channel Marketing, Call Centers
Education
Milwaukee Area Technical College
Associate's degree, Marketing
Time Warner Cable 2010 - 2011
Ticketmaster Entertainment January 2003 - July 2009
Skills
Customer Service, Computer Literate, Great People Skills
Education
Mildred Elley School-Albany Campus 2009 — 2011
Associates, Business Management and Event planning
Lansingburgh highschool 1996 — 1999
Looking for new challenges.... August 2014 - Present
Time Warner Cable December 2008 - August 2014
Time Warner Cable October 2002 - December 2008
Skills
Customer Service, Customer Retention, Call Centers, Sales, People Skills, Team Leadership, Billing Solutions, Payments, Graphic Design, Multi-task & Handle..., Problem Solving, RF Troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Cable Television, Avaya Technologies, ICOMS, Corel Draw, Microsoft Office
Education
Greenfield High School 1979 — 1982
Business/Art
Milwaukee Area Technical College
Accounting/Small Business Accounting/Supervisor Organization
Ken's Shell February 2012 - Present
Dick's Mobil Westridge August 2008 - August 2009
Time Warner Cable January 2007 - May 2008
Skills
Java, VB.NET, ASP.NET, Mobile Applications
Education
Milwaukee Area Technical College 2009 — 2012
Computer Programming
Waukesha County Technical College
Time Warner Cable October 2012 - Present
Education
Midlands Technical College 2013 — 2015
Associate of Arts and Sciences (A.A.S.)
BuySeasons, Inc. July 2011 - Present
Target December 2011 - October 2012
COURTLAND CLEANERS March 2008 - March 2009
Time Warner Cable January 2005 - February 2008
Skills
Customer Service, Retail, Microsoft Office, Microsoft Word, Time Management, Inventory Management, Teamwork, Leadership, Visual Merchandising, Microsoft Excel, Customer Satisfaction
Education
Milwaukee Area Technical College 2008 — 2009
Diploma, Medical Insurance Specialist/Medical Biller, 3.1
Time Warner Cable 2005 - 2011
Skills
Customer Satisfaction, Customer Retention, Call Centers, Customer Service, Customer Experience, Telecommunications, Time Management, Wireless, Outlook, VoIP, Broadband, Direct Sales
Education
Milwaukee Area Technical College
Criminal Justice/Police Science
Time Warner Cable February 2005 - Present
Skills
Troubleshooting, Operations Management, Process Improvement, Telecommunications, Broadband, Cross-functional Team..., Team Leadership, Customer Satisfaction, Team Building, Fiber Optics, VoIP, Project Management, Call Centers, Management, Customer Service, Project Planning
Education
Milwaukee Area Technical College 2000 — 2002
Biomedical/Medical Engineering
AT&T September 1995 - Present
Time Warner Cable March 1992 - September 1995
Foster pontiac April 1979 - March 1992
Education
Milwaukee Area Technical College 1975 — 1977
automotives; biomedical electronics