Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Spectrum Business December 2011 - Present
Charter Business January 2010 - December 2011
Charter Business January 2007 - January 2010
Charter Business July 2003 - January 2007
Time Warner Cable February 2001 - July 2003
Skills
Sales Management, Telecommunications, Selling, PRI, IP, Direct Sales, Fiber, Fiber Optics, Ethernet, Cold Calling, MPLS, B2B, Salesforce.com, WAN, LAN/WAN, Optical Fiber, Broadband, Sales Operations, LAN-WAN, Sales Process, VoIP, Co-location, Managed Services, SIP Trunking, Unified Communications, Long Distance, Wireless, Networking, Solution Selling, T1, Telephony, Sales, Metro Ethernet, SIP, Internet Services, Hosted Services, Private Line, Dark Fiber, Data Center, DWDM, Telecommunication...
Education
Missouri State University 1991 — 1996
MS, Chemistry
Optiv Inc August 2015 - Present
FishNet Security April 2015 - Present
FishNet Security March 2014 - April 2015
FishNet Security May 2012 - March 2014
MJ FITNESS June 2011 - June 2013
Time Warner Cable February 2009 - May 2012
Time Warner Cable January 2008 - February 2009
Time Warner Cable June 2007 - January 2008
Skills
Training, Sales, Security, Management, Sales Operations, Networking, Customer Service, Marketing, Information Security, Coaching, Cold Calling, Public Speaking, Salesforce.com, Leadership, Sales Process, Data Entry, Customer Retention, Computer Security, Sales Management, Direct Sales, Enterprise Software, Network Security, Solution Selling, Lifestyle, Human Anatomy, Crossfit Certified, Troubleshooting, Lead Generation, Prevention, Social Media Marketing, Team Leadership, Professional Services, Sales Trainings, Account Management, First Aid, NSCA Certified, Cpr Certified
Education
Missouri State University
Pinnacle Career Institute
Certified Personal Trainer
Pittsburg State University
Advocare June 2012 - Present
Time Warner Cable August 2007 - Present
Skills
Call Centers, Telecommunications, Customer Service, Team Building, Troubleshooting, Team Leadership, Sales, Customer Experience, Management, Microsoft Office, Coaching, Wireless, Training, Technical Support, Outlook, Microsoft Word, Inventory Management, Managed Services, PowerPoint, Marketing, Windows, Data Entry, Security
Education
Monroe Community College 2003 — 2006
Visual communications, Photographic and Film/Video Technology/Technician and Assistant
Minneapolis Community and Technical College February 2015 - Present
Midwest Home Health Care Services, Inc. April 2012 - Present
Minneapolis Community and Technical College September 2014 - February 2015
Enterprise Rent-A-Car October 2013 - October 2014
Comcast October 2006 - April 2011
Time Warner Cable January 2001 - October 2006
Skills
Administrative..., Data Entry, Customer Service, Technical Support, Time Management, Typing, Telephone Skills, Customer Satisfaction, Call Centers, Teamwork, Microsoft Excel, Troubleshooting, Microsoft Word, PowerPoint, Training, Research, Team Building, Microsoft Office, Outlook, Access, Telecommunications, Microsoft Publisher, Business Communications, Spreadsheets
Education
Minneapolis Community and Technical College 2014 — 2016
Administrative Assistant/Software Support Specialist - AAS
Maggy London Inc. November 2014 - Present
Custom Computer Specialists May 2014 - November 2014
Time Warner Cable February 2013 - May 2014
Interface Computer Communications April 2010 - January 2013
CIS Interprises August 2004 - June 2008
Clear Harbor 2007 - 2008
Skills
Active Directory, Windows 7, Windows XP, Servers, Windows Server, Troubleshooting, Laptops, Technical Support, Computer Hardware, VMware, Hardware, Network Administration, Cisco Technologies, Microsoft Exchange, Printers, Software Installation, Help Desk Support, Disaster Recovery, Virtualization, Microsoft Office, Outlook, System Migration, Windows Vista, CompTIA Network+..., CompTIA A+ Certification, CCNA, CompTIA A+
Education
Monroe College 2015 — 2017
Bachelor’s Degree, Information Technology, 3.89 GPA
Dominica State College 2000 — 2002
Associate's Degree, BUILDING & CIVIL ENGINEERING
TCS 2009 — 2010
Cetifications, A+, Network+ & CCNA
East Bay Door and Hardware December 2011 - Present
Valley Yellow Pages June 2010 - November 2011
Time Warner Cable June 2007 - April 2010
Skills
Sales, Marketing, Computer Proficiency, Typing, Project Bidding, Estimating, Customer Service..., Site Plans, Floor Plans, Project Management, Spanish-speaking, Account Executives, Doors, Customer Service, Schedules, Advertising, Call Centers, Contract Management, Contract Negotiation, Value Engineering, Construction Management, Budgets, Contractors
Education
MiraCosta College 2003 — 2005
Associate's degree, Business, Management, Marketing, and Related Support Services
Time Warner Cable Business Class May 2014 - Present
SMC-Verizon November 2013 - April 2014
RCN May 2012 - October 2013
Time Warner Cable Business Class June 2010 - August 2012
Time Warner Cable October 2006 - June 2010
Deluxe Delivery Systems September 2005 - October 2006
Aladdin Knowledge Systems June 1996 - August 2005
Skills
Telecommunications, Selling, PRI, Direct Sales, Telephony, VoIP, Sales Process, Salesforce.com, Sales, New Business Development, Co-location, Long Distance, Account Management, B2B, Solution Selling, Cold Calling, Managed Services, Sales Management, Metro Ethernet, Leadership, Customer Service, SIP Trunking, Broadband, Ethernet, Call Centers, Training, Customer Retention, Management, Contract Negotiation, Customer Satisfaction, Wireless, Customer Relations, Hosted Services, IP, Bi-Lingual, Dia, Optical Fiber, LAN-WAN, Multilingual, Hosted Voice, Sage CRM, Salesforce, Point to Point Ethernet, Networking, SIP
Education
Monroe College 2002 — 2004
Bachelors, Business
Parsons School of Design 1985 — 1989
Bachelors, Illustration
HS of Art & Design 1981 — 1985
High School, Illustration & Painting, Diploma
Health Agency Private Duty Licensed Practical NurseRecover Health, IncJuly 2014 - Present
Minnesota Visiting Nurse Agency August 2013 - June 2014
Anoka Metro Regional Treatment Center January 2008 - October 2013
Catholic Eldercare November 2000 - August 2008
Methodist Hospital August 2000 - January 2001
Prudential Financial May 2000 - August 2000
Time Warner Cable 1995 - 2000
Skills
Microsoft Office, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Management, Customer Service, Research, Sales, Training
Education
University of Northwestern - St. Paul 2014 — 2015
Associate's of Arts and Bible, Theology/Theological Studies
Minneapolis Community and Technical College 1998 — 2000
Licensed Practical Nurse, Adult Health Nurse/Nursing
Progressive Insurance November 2012 - November 2014
Waste Management June 2010 - November 2012
Time Warner Cable October 2007 - June 2010
Psychiatric Consultants and Therapist September 2005 - October 2007
Skills
Payroll, Outlook, Microsoft Excel, Microsoft Word, Access, Microsoft Office, Customer Service, PowerPoint, CPT, Medical Coding, ICD-9, Windows
Education
Milwaukee Career College
Medical Billing and Coding Specialist
Rochester Gas & Electric June 2013 - Present
Verizon Wireless May 2010 - May 2013
Time Warner Cable August 2009 - May 2010
CVS Caremark Corporation June 2008 - August 2009
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Telecommunications, Troubleshooting, Customer Retention, Team Leadership, Microsoft Office, Process Improvement, Microsoft Excel, Wireless, Workforce Management, Technical Support, Vendor Management, Team Building
Education
Monroe Community College 2013 — 2015
Associate of Science (AS), Information Technology
University at Albany 2005 — 2009
Bachelors, Mathematics
Time Warner Cable August 2015 - Present
H.P. Neun Company, Inc./Viva Foam Products, Inc. November 2013 - August 2015
TERACAI Corporation February 2013 - November 2013
MCPc May 2008 - February 2013
Printer Components, Inc. May 1998 - April 2008
Skills
Solution Selling, Data Center, Managed Services, Cold Calling, VDI, Sales Operations, Servers, Cisco Technologies, Unified Communications, Storage, Networking, Network Security, Citrix, Sales, Wireless Networking
Education
Monroe Community College 1989 — 1991
Associate's Degree, Communication and Media Studies
Luxury Hotel Publications March 2011 - Present
WPDE September 1996 - November 1999
Time Warner Cable May 1994 - May 1996
Skills
Hotels, Marketing Strategy, Marketing, New Business Development, Event Management, Sales Management, Advertising, Integrated Marketing, Strategic Planning, Online Advertising, Sales, Online Marketing, Account Management, Direct Marketing, Hospitality
Education
HGTC 2000 — 2002
Degree in Hospitality and Tourism Management, Hospitality Marketing
Monmouth University 1978 — 1982
Bachelor of Arts in Communications
Randolph High School 1974 — 1978
Graduate
Apple Retail October 2011 - Present
Time Warner Cable February 2010 - October 2011
Sprint Nextel September 2004 - January 2010
Skills
Retail Category..., Theatre, Acting, Music, Customer Service, Solutions Marketing, Dance, Ballet, Modern Art, Contemporary Dance, Modern Dance, Hip Hop, POP, Television
Education
MiraCosta College 2010 — 2013
Associate of Arts and Sciences (AAS), Political Science and Government/Film Theatre/Dance
The Ohio State University 2002 — 2005
BS, Marketing/Marketing Management, General/Theatre/Communications
Tank Connection Affiliate Group May 2015 - Present
LogoNation, Inc. August 2014 - March 2015
Laferla Ortho May 2014 - August 2014
Public Broadcasting Service - Ozarks Public TV August 2013 - May 2014
Time Warner Cable May 2013 - August 2013
American Family Insurance January 2012 - August 2012
Skills
News Writing, Film Editing, Video Production, Camera Skills, Communication, Strategic Communications, Internal Communications, Image Editing, Broadcast Television, Broadcast Journalism, Positivity, Motivation, Media Relations, Television, Public Relations, Online Journalism, Sports, Blogging, Facebook, Content Development
Education
Missouri State University 2011 — 2014
Bachelor of Science (B.S.), Broadcast Journalism
Missouri State University 2011 — 2014
Bachelor of Science (B.S.), Journalism
Time Warner Cable June 2012 - Present
Prime STEAKHOUSE ROCHESTER NY July 2011 - April 2012
Lansing Sales May 2010 - June 2011
Monroe Community College January 2008 - May 2010
Blue Heron Hills Country Club March 2007 - October 2008
Moscow’s Eclectic Dining April 2002 - April 2006
Skills
Culinary Skills, Menu Development, Food, Cuisine, Catering, Food Service, Recipes, Cooking, Fine Dining, Restaurants, Food Safety, Food & Beverage
Education
Monroe Community College 2008 — 2010
Associate's degree, Small Business Administration/Management, 3.6 GPA
Monroe Community College 2008 — 2010
A.S, Applied Business Science; Small Business Management
R.I.T 1997 — 1998
Chef Certification Courses, Hotel, Motel, and Restaurant Management
Charter Communications December 2010 - Present
Bresnan Communications August 2009 - December 2010
Comcast Cable January 2008 - February 2009
Comcast February 2005 - January 2009
Adelphia 2005 - 2007
Time Warner Cable September 1986 - February 2002
Skills
Broadband, HFC, Troubleshooting, Problem Solving, Microsoft Office, Computer Hardware, DWDM, Cabling, TCP/IP, Fiber Optics, Video, Mentoring, Headend, QAM, MoCA, Delivering Technical..., Technical Presentations, Technical Demonstrations, High-Level Presentations, DOCSIS 3.0, DOCSIS, Telecommunications, VoIP, Optical Fiber, Call Centers, Training, IP, VOD, Routers
Education
SCTE 2014 — 2014
Certificates, SCTE DVEP
CompTia 2002 — 2002
CompTia A+ Network + Cerifications
Monroe Community College 1998 — 1999
Technical classes
Madison University
Associates, Business
The ExecuSearch Group August 2013 - Present
Amplify Education March 2013 - August 2013
Prudential Financial October 2012 - December 2012
Time Warner Cable September 2011 - February 2012
Time Warner Cable June 2011 - September 2011
Warwick International Hotels February 2008 - April 2011
Skills
Taleo, Kenexa..., Applicant Tracking..., Talent Acquisition, Recruiting, Interviews, Onboarding, Sourcing, Human Resources, Temporary Placement, Hiring, Internet Recruiting, Talent Management, Temporary Staffing, Deferred Compensation, Employee Benefits, Technical Recruiting, New Hire Orientations, HRIS
Education
Molloy College 1999 — 2004
Bachelor's degree, Business Administration and Management, General
Cut to the Content February 2015 - Present
Village News January 2014 - Present
Chauncymiller.com May 2012 - Present
XERXES style company January 2010 - Present
YMCA April 2009 - June 2014
Athgo International September 2013 - January 2014
Warner Cable October 2005 - March 2009
Time Warner Cable June 2002 - February 2009
Warner Cable July 2002 - October 2005
Snapple, INC June 2001 - July 2002
Skills
Software Installation, Video, Mac, Adobe Creative Suite, Digital Imaging, Designing, Social Media, Video Editing, Press Releases, Graphic Design, Blogging, Photography, Dreamweaver, Multimedia, Digital Photography, Customer Service, Microsoft Office, Social Networking, Public Speaking
Education
National University 2009 — 2012
Bachelor's degree, Digital Communication and Media/Multimedia
The National University 2009 — 2012
Multimedia Engineering, Multi-Media Arts
Mississippi State University
Business Communications
Mount Miguel High School
High School Diploma, General Studies
Time Warner Cable October 2013 - Present
Time Warner Cable June 2012 - September 2013
Cablevision February 2008 - June 2010
Cablevision November 2006 - February 2008
Skills
Account Management, Customer Satisfaction, Customer Service, Customer Experience, Sales Process
Education
Monroe College 2010 — 2013
Bachelor's degree, Criminal Justice, 3.96
Bronx high school of science 2002 — 2006
Advanced Regents H.S. Diploma
Time Warner Cable September 2013 - Present
Time Warner Cable 2007 - 2013
Time Warner Cable 2000 - 2007
Time Warner Cable 1999 - 2000
ABVI-Goodwill 1992 - 1999
Skills
Training and development, Training Delivery, Adult Learning..., Curriculum Development, Microsoft Excel, Microsoft Word, PowerPoint, Virtual Training, Webinars, Outlook, Instructor-led Training, Needs Analysis, Call Centers, Coaching, Mentoring, Leadership, Motivated self-starter, Project Management, Supervisory Skills, Program Management, Leadership Development, Team Building, Performance Management
Education
State University of New York College at Brockport 2012 — 2016
Master's degree, Counselor Education/School Counseling and Guidance Services
State University of New York College at Brockport 1999 — 2004
Bachelor's degree, Psychology
Monroe Community College 1989 — 1991
Associates in Applied Science Degree, Office Technology - Executive Admin.
Centerlight Health System October 2013 - Present
Center for Nursing & Rehabilitation June 2011 - September 2013
Time Warner Cable June 2006 - April 2011
Education
Molloy College 2006 — 2011
Bachelor of Applied Science (B.A.Sc.), Music Therapy/Therapist
Time Warner Cable April 2014 - Present
Time Warner Cable November 2006 - April 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Training, Photoshop, English
Education
Monroe College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Information Technology
Fruition Athletics/CrossFit Fruition May 2012 - Present
Advocare January 2012 - Present
Time Warner Cable 2006 - 2011
Skills
Fitness, Nutrition, Weight Training, Personal Training, Wellness, CrossFit, Athletics, Strength & Conditioning, Fitness Training, Weight, Customer Service, Supplements, Sports, Sales Presentations, Strength Training, Fitness Industry, Coaching, Sports Nutrition, Sales, Direct Sales, Kettlebells, Marketing, Marketing Strategy, Social Media, UFC, MMA, Customer Retention, Staff Retention, Retention Strategies, Building Relationships, Relationship Marketing, Functional Training, Fitness Consulting, Referral Network, Business Development, Endurance, Exercise Physiology, Nutritional Counseling, Sales Process, Training, Weight Management, Leadership, Olympic Lifting, Multi Level Marketing, CrossFit Kettlebell, Wellness Coaching, Public Speaking, Small Business, Social Networking, Personal Development
Education
Monroe Community College 1997 — 1999
Webster Schroeder High School 1994 — 1997
American Capital January 2014 - Present
American Capital Ltd September 2005 - Present
Amtrak June 2003 - September 2005
Towers Watson January 2001 - March 2003
Time Warner Cable 1998 - 2001
HCR ManorCare June 1996 - December 1998
United States Marine Corps June 1992 - June 1996
Education
Minnesota State University, Moorhead
Finance, Finance and Business Administration- double major
Time Warner Cable January 2015 - Present
Excel Global Security March 2014 - January 2015
Time Warner Cable March 2010 - March 2014
Excel Global Security March 2009 - March 2010
Procida Construction Corp. March 2007 - January 2008
Newmark Grubb Knight Frank September 2000 - May 2005
Skills
Sage 50, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Access, QuickBooks, Yardi, BJ Murray, MRI, Lawson, Sage MAS200, AS400, PeopleSoft, Budgeting, Accounts Receivable, Bank Reconciliation, Accounts Payable, Access, Customer Service, PowerPoint
Education
Monroe College 2008 — 2009
Master of Business Administration (M.B.A.), Accounting and Finance, 3.9
The College of New Rochelle 1996 — 2000
Bachelor's Degree, Accounting and Finance, 3.0
ON24 September 2013 - Present
Time Warner Cable July 2011 - August 2013
Time Warner Cable February 2008 - July 2011
Time Warner Cable December 2006 - February 2008
Wegmans Food Markets June 1998 - December 2006
Skills
Troubleshooting, Technical Support, Networking, OS X, Cisco Technologies, Windows, Help Desk Support, Windows 7, Customer Service, Network Administration, Windows XP Pro, Software Installation, Microsoft Office, System Deployment, iOS, Computer Hardware, Switches, LAN-WAN, Project Management, Computer Repair, DJ, Hardware Installation, software troubleshooting, TCP/IP, Inventory Management, POS, Customer Support, Team Building, Wireless Networking, Altiris Deployment..., Network+, product education, Audio Visual Support, Change Management, Avaya IP Telephony, Software Deployment, Android, Hardware Diagnostics, PGP, ICOMS, Integrity, Team-oriented, scheduling, Cross Functional Team..., Active Directory, Microsoft Exchange, Cisco Call Manager
Education
Monroe Community College 2002 — 2006
Associates, Business Administration
Eastern Monroe Career Center 1999 — 2001
Computer Science
Owensboro Municipal Utilities October 2013 - Present
Self Employed April 2013 - October 2013
Time Warner Cable October 2010 - March 2013
Time Warner Cable October 2006 - October 2010
Time Warner Cable August 2005 - October 2006
Time Warner Cable January 2005 - August 2005
Lightyear Communications July 2000 - December 2004
Global Crossing July 1998 - June 2000
Global Crossing July 1996 - July 1998
Frontier Communications July 1995 - July 1996
Skills
Telecommunications, VoIP, Call Centers, Management, Team Leadership, Leadership, Contract Negotiation, Project Planning, Strategic Planning, Budgets, Forecasting, Networking, Access, Switches, Product Development, Mergers & Acquisitions, Broadband, Public Relations, Team Building, Wireless, Strategy, Training, Call Center, Vendor Management, Cross-functional Team..., Program Management, Customer Satisfaction, Project Management, Product Management, Sales Operations, Customer Experience, Strategic Partnerships, P&L Management, Executive Management, Customer Retention, Direct Sales, Managed Services
Education
Rochester Institute of Technology 1996 — 1999
M.B.A., Telecommunications & Information Systems
The University of Southern Mississippi 1992 — 1994
B.S.B.A., Banking & Finance
Monroe Community College 1989 — 1990
A.A.S., Business Administration
Time Warner Cable May 2013 - Present
Office On The Run August 1990 - Present
North Carolina Department of the Secretary of State March 2010 - July 2013
Yellow Dot, Inc. July 2005 - November 2008
Cauldwell Wingate August 2001 - March 2004
ViaSource Communications, Inc. June 1997 - February 2002
Word Pro's Business System November 1995 - June 1997
Skills
PowerPoint, Payroll, Microsoft Excel, Access
Education
United Bible College and Seminary 1990 — 1998
Master, Theology
Monroe College 1984 — 1986
Master, Computer Science
Charter Communications December 2013 - Present
Zen Teledata Group, Inc. November 2008 - May 2013
Time Warner Cable March 1994 - June 2007
United Artists Cable June 1985 - March 1993
Skills
Telecommunications, Strategic Partnerships, Direct Sales, IP, Customer Satisfaction, Call Center, Business Development, MPLS, Fiber Optics, Account Management, VoIP, Team Building, Call Centers, Product Management, Wireless, Solution Selling, Broadband, Sales Management, Vendor Management, Selling, Mobile Devices, Salesforce.com, Sales Presentations, Sales Process, Contract Negotiation, P&L Management, Product Marketing, Telephony, Customer Retention, Managed Services, Customer Experience, B2B, Sales Operations, Sales
Education
Missouri State University 1978 — 1984
BS, Business & Industrial Communications
Johnson Controls via Adecco Technical Staffing September 2014 - Present
Milwaukee Irish Fest 2010 - Present
Time Warner Cable 2012 - 2014
Adecco/ Johnson Controls Institute March 2011 - March 2012
proPRCopy.com November 2010 - February 2011
Milwaukee School of Engineering October 2006 - July 2010
Linetec January 2006 - May 2006
The Home Depot November 2003 - November 2005
Kolbe & Kolbe Millwork Co., Inc. November 1999 - April 2003
Skills
Photoshop, PowerPoint, Word, Dreamweaver, Outlook, Illustrator, Sametime, SnagIt, Excel, Microsoft Excel, Microsoft Word, Editing, Technical Writing, Training, Project Management, Software Documentation, Public Relations, Visio, InDesign, Customer Service, Copywriting, Windows, Graphic Design, Microsoft Office, Public Speaking, Leadership, Management, Social Media, Program Management, Event Planning
Education
Milwaukee School of Engineering 2006 — 2011
Bachelor of Science, Technical Communication
Cedarburg High School 1989 — 1993
Diploma, College Prep
EMCOR Services - Betlem March 2013 - Present
Pactiv (Advantage Staffing) June 2010 - June 2013
Pactiv (Onward Technologies) June 2007 - June 2010
Time Warner Cable March 1990 - November 2007
WXXI Public Broadcasting Council May 1986 - March 1990
Skills
AutoCAD, Manufacturing, Automation, Troubleshooting, SmarTeam, Continuous Improvement, Customer Service, Software Installation, CAD, Windows, Video, Printers, Plastics, Testing, Microsoft Office, Engineering, Root Cause Analysis, Technical Support, Software Documentation, XP, Hardware, Windows 7, Computer Hardware, Inventor, Lotus Notes, PLC, Lean Manufacturing, Microsoft Office 2007, Product Design, Windows XP
Education
Monroe Community College 1987 — 1993
AAS, Electrical Engineering Technology
Time Warner Cable January 2013 - Present
Time Warner Cable August 2012 - December 2012
Logan June 2012 - August 2012
Troika Design Group February 2011 - January 2012
BPG (Big Picture Group) December 2010 - February 2011
Buster Design April 2009 - September 2010
Royal Pictures February 2007 - December 2008
G4 Media 2006 - 2008
Logan 2003 - 2006
Channel One News 1999 - 2002
Skills
Animation, Cinema 4D, After Effects, Broadcast, Photoshop, Illustrator, 3D, Motion Graphics, Television, Post Production
Education
Minneapolis College of Art and Design 1990 — 1992
Media Arts
Crossroads Highschool 1987 — 1990
Time Warner Cable March 2012 - Present
GENCO October 2011 - March 2012
Dollar Thrifty Automotive Group March 2003 - October 2011
Skills
Account Management, Sales Management, Forecasting, Operations Management, Customer Retention, Direct Sales, Territory..., Territory Penetration, Team Leadership, Leadership, Sales Coordination, Sales Management..., Development of Sales, Sales Retention, Lean Thinking, Waste Reduction, Forward Thinking, ICOMS, Fastlane, Team Building, Team-oriented, Goal-oriented..., Sales Growth, Operational Efficiency, Increasing Operational..., Increasing Sales Revenue, Increase Productivity, Increasing Brand..., Sales, Customer Service
Education
Milwaukee Area Technical College
Time Warner Cable December 2013 - Present
Time Warner Cable September 2012 - December 2013
Time Warner Cable June 2011 - September 2012
Time Warner Cable 2005 - June 2011
Turning Stone Casino 2003 - 2005
Skills
Routers, Switches, VoIP, Ethernet, Troubleshooting, Cisco Technologies, IP, TCP/IP, LAN-WAN, WAN, Networking, Network Engineering, Network Administration, Call Centers, Hardware, Provisioning, Metro Ethernet, Optical Fiber
Education
Kaplan College
AAS, Computer Information Systems
Mohawk Valley Community College
State University of New York Institute of Technology at Utica/Rome
Sears Holdings Corporation March 2011 - November 2014
Direct Link Couriers February 2010 - July 2010
Hampton Automotive July 2009 - December 2009
Time Warner Cable April 1991 - February 2009
Time Warner Cable 1991 - 2009
Star Installations, Inc. 1989 - 1991
Heritage Cablevision 1988 - 1989
Storer Cable Communications September 1976 - 1988
Skills
Leadership, Sales Management, Customer Service, Cross-functional Team..., Project Planning, Management, Sales, Incentive Programs, Team Building, Training, Selling, Sales Process, Call Centers, Recruiting, Marketing Strategy, Retail, Customer Satisfaction, New Business Development, Customer Retention, Strategic Planning, Coaching, Public Speaking, Telecommunications, Product Marketing, Marketing, CRM, Direct Sales, Account Management, Budgets, Team Leadership, Performance Management, Vendor Management, Strategy, Forecasting, Cold Calling, B2B, Networking, Sales Operations, Leadership Development, Process Improvement, Contract Negotiation, Customer Experience, Salesforce.com, Operations Management, P&L Management, Competitive Analysis, Product Management, Solution Selling, Business Development, Strategic Partnerships
Education
Monmouth University 1976 — 1978
Business Management
Wall High School - Go Crimson Knights!
Diploma, Business
A.B.C> September 2013 - Present
Comcast August 2006 - March 2010
Time Warner Cable August 2000 - July 2009
Warner Cable January 2000 - January 2006
Skills
Data Entry, Customer Service
Education
Minneapolis Community and Technical College 1987 — 1988
Data Entry
Mt. Lake High School 1972 — 1978
Diploma
Minneapolis Community and Technical College
Minnesota West Community & Technical College
Lightower Fiber Networks August 2015 - Present
Fibertech Networks October 2014 - Present
Fibertech Networks October 2011 - October 2014
Fibertech Networks October 2009 - November 2011
tw telecom March 2004 - October 2009
Time Warner Telecom January 1999 - March 2004
Time Warner Telecom January 1997 - January 1999
Timer Warner Cable January 1995 - January 1997
Time Warner Communications January 1993 - January 1995
Time Warner Cable March 1991 - January 1993
Skills
Optical Fiber, Network Administration, DWDM, MPLS, DSL, Fiber Optics, Ethernet, IP, VoIP, Managed Services, Network Design, TDM, Metro Ethernet, Telecommunications, T1, Troubleshooting, SDH, Telephony, Computer Network..., Cabling, Co-location
Education
Monroe Community College 1997 — 1999
Telecommunications
Staples October 2003 - Present
Time Warner Cable February 2003 - October 2003
BEA Systems September 2000 - September 2002
US West / Qwest Communications August 1998 - July 2000
Bellcore / Telcordia Technologies September 1997 - July 1998
US West Technologies April 1997 - August 1997
Saxe, Inc. October 1996 - April 1997
IHS Information Technology & Services February 1996 - October 1996
US West Technologies August 1994 - February 1996
Digital Equipment Corporation December 1989 - August 1994
Skills
SDLC, Software Quality..., Agile Methodologies, Unix, Testing, User Acceptance Testing, Test Automation, Test Planning, Requirements Analysis, Software Development, Certified Scrum Master..., scrum, Technical Leadership, Java, JavaScript, Data Migration, Linux, Unix Shell Scripting, Object Oriented Design, Web Applications, XML, SQL, DB2, Integration, Perl, Scrum, Software Project..., System Testing
Education
Monmouth University 1980 — 1984
BS
Time Warner Cable August 2009 - Present
Time Warner Cable December 2006 - August 2009
Time Warner Cable January 2002 - December 2006
Skills
System Deployment, Servers, Testing, Software Documentation, Integration, Test Planning, DOCSIS, VOD, Broadband, IPTV, Quality Assurance, TCP/IP, Ethernet, IP, VoIP, Telecommunications
Education
Monroe Community College 2004 — 2006
Time Warner Cable June 2015 - Present
Verizon Wireless April 2014 - May 2015
Skills
Sales Management, Sales Operations, Direct Sales, Customer Service, Wireless, Leadership, Product Development, Credit, Budgets, Recruiting, Marketing Strategy, Coaching, Sales, Retail, Management, Customer Retention, Finance, Strategy
Education
Monroe College 2000 — 2002
Time Warner Cable July 2014 - Present
Schwans September 2013 - Present
Time Warner Cable March 2001 - February 2013
Skills
Telecommunications, VoIP, Wireless, Ethernet, Telephony, Broadband, Computer Network..., Call Centers, Fiber Optics, Troubleshooting
Education
Monroe Community College 1991 — 1992
Criminal Justice, Business
Honeoye Falls Lima CSD 1988 — 1991
Newstar Internet Solutions January 2014 - Present
NewStar internet solution November 2010 - Present
Time Warner Cable April 2013 - February 2014
Sutherland Global Services January 2011 - March 2013
Skills
SEO, Web Development, Graphic Design, Customer Service, Web Design, Public Speaking, MySQL, Training, Research, Customer Satisfaction
Education
Monroe Community College 2014 — 2016
Web/Multimedia Management and Webmaster
Anadolu Üniversitesi 2002 — 2006
Web/Multimedia Management and Webmaster
Time Warner Cable 2010 - Present
Excel Global Security March 2009 - March 2010
Procida Construction Corp. March 2007 - January 2008
Newmark & Company Real Estate, Inc. September 2000 - May 2005
Skills
Project Management, Budgets, Time Management, Telecommunications, Call Centers, Invoicing, Billing Systems, Broadband, Wireless, Accounts Receivable, PeopleSoft, VoIP, Microsoft Office, V Lookups, Microsoft Excel, Microsoft Word, Privet Tables, QuickBooks, BJ Murray, People Skills, Team-oriented, MRI Software, Yardi, Sage MAS200, AS400 system, Troubleshooting, Financial Statements, Bank Reconciliation
Education
Monroe College 2008 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
College of New Rochelle 1996 — 2000
Bachelor of Science (BS), Accounting and Business/Management
Time Warner Cable July 2015 - Present
Time Warner Cable (Market Street Contractor) October 2014 - July 2015
MCLMG, LLC June 2013 - October 2014
Walmart February 2009 - November 2011
Skills
Customer Service, Public Speaking, Business Strategy, Leadership, Team Leadership, Dashboarding, Dashboard, Dashboard Builder, Performance Dashboards, Strategic Planning, Team Management, Team Oriented, SQL, Team Building, Internal Communications, Highly Adaptable, Problem Solving, Self Driven, Autonomy, Event Management, Project Management, Inventory Management, Customer Relations, Microsoft Office, Internet Explorer, MS Excel Pivot Tables, Business Analysis, Data Analysis, Data Modeling, Writing, Strategy, Training, Analysis, Retail, PowerPoint, Microsoft Word, Microsoft Excel, Management, Research, Sales Force, Excel Models, Excel Dashboards
Education
SUNY Institute of Technology 2011 — 2013
Master of Business Administration (M.B.A.), Technology Management, 3.81/4.0 GPA
SUNY at Buffalo 2004 — 2006
Bachelor of Science, Business Administration, 3.2/4.0 GPA
Mohawk Valley Community College 2001 — 2004
Associate of Science (A.S.), Business Administration and Management, General, 3.7/4.0 GPA
University of Rochester Medical Center March 2013 - Present
University of Rochester Medical Center September 2012 - Present
Rochester Area Alumni Association of Alpha Phi Omega July 2011 - September 2012
Time Warner Cable September 2011 - July 2012
Concentrix August 2009 - September 2011
Concentrix May 2009 - July 2009
Concentrix March 2008 - July 2009
Concentrix March 2007 - May 2009
Concentrix March 2008 - January 2009
Concentrix October 2006 - March 2007
Skills
Problem Solving, Customer Satisfaction, Customer Service, Excel, Word, Microsoft Office, Troubleshooting, Retail, Critical Thinking, Reasoning, Microsoft Excel, Management, Leadership, Reasoning Skills, Microsoft Word, Call Centers, Training, Coaching, Interviews
Education
State University of New York College at Brockport 2002 — 2005
B.S., Business Administration
Monroe Community College 1999 — 2001
A.S., Liberal Arts & Sciences
Pittsford Mendon High School. 1993 — 1997
GE Healthcare July 2011 - Present
GE Healthcare November 2010 - July 2011
Bridgewood Group, LLC January 2010 - June 2011
Time Warner Cable November 2006 - October 2009
Time Warner Cable June 1999 - November 2006
DecisionOne, Grove City, OH May 1997 - June 1999
DecisionOne, Menomonee Falls, WI January 1995 - May 1997
Bell Atlantic BSS September 1991 - January 1995
Manufacturing Leaders May 1979 - September 1991
Skills
ISO9001:2008 Lead..., Certified Scrum Master..., Project Management..., Project Management, Process Improvement, Networking, Strategic Planning, Leadership, Software Development, Quality Control, Microsoft Office, Inventory Management, Logistics, MIS, Iso 9000, Electronics Repair, Integration, Vendor Management, PMP, PMO, Business Process..., Telecommunications, Program Management, Management, Quality Assurance, Product Development, SDLC, Cross-functional Team..., Project Planning, Continuous Improvement, Security, Six Sigma, Call Centers, Management Consulting, Start-ups, Product Management, Budgets, Outsourcing, Manufacturing, Business Intelligence, Business Analysis, Project Portfolio..., IT Service Management, Testing, Business Process
Education
University of Wisconsin-Milwaukee 1983 — 1987
BSEE
Milwaukee School of Engineering 1979 — 1981
Certification in Fluid Mechanics
Waukesha County Technical College 1977 — 1979
Assoc in Electronics
Project Management (University of Wisconsin) Project Facilitation (University of Michigan)
Time Warner Cable May 2012 - Present
WYNIT Distribution, LLC December 2010 - May 2012
WYNIT Distribution, LLC May 2008 - December 2010
WYNIT Distribution, LLC April 2007 - May 2008
WYNIT Distribution, LLC January 2006 - April 2007
AT&T 2004 - 2005
AT&T 2001 - 2004
AT&T 1998 - 2001
AT&T 1989 - 1998
Education
LeMoyne College
Mohawk Valley Community College
Onondaga Community College
University of Phoenix
BS, Management
Utica College
Time Warner Cable December 2013 - Present
Ubee Interactive April 2012 - November 2013
Panasonic Solutions Company May 2011 - April 2012
Alticast November 2009 - April 2011
Alticast, Inc. July 2009 - October 2009
enableTV, Inc. September 2008 - June 2009
Vidiom Systems, Inc. May 2008 - August 2008
Vidiom Systems May 2006 - May 2008
Vidiom Systems January 2004 - May 2006
Time Warner Cable, MystroTV January 2002 - November 2003
Skills
Program Management, Product Strategy, Product Marketing, Cross-functional Team..., Marketing Strategy, Product Evangelism, New Business Development, Business Planning, Competitive Analysis, Interactive TV, Pay TV, OCAP, Set Top Box, Technical Demonstrations, Trade Shows, Middleware, Embedded Systems, Strategic Communications, Innovative Problem..., Software Requirements, Business Requirements, User Scenarios, Product Management, VOD, Start-ups, Integration, IPTV, Business Development, Strategy, Mobile Devices, Digital TV, Consumer Electronics, Software Engineering, Strategic Partnerships, Streaming Media, Telecommunications, Marketing, Software Development, Digital Video
Education
Milwaukee School of Engineering 1990 — 1994
Bachelor of Science (BS), Technical Communication
Google February 2015 - Present
Spotify February 2014 - February 2015
YouTube May 2011 - January 2014
Time Warner Cable August 2009 - April 2011
Joost March 2008 - July 2009
CableLabs November 2007 - March 2008
Comcast Interactive Media January 2006 - October 2007
Comcast April 2003 - January 2006
CableLabs November 2001 - April 2003
Global Crossing May 1997 - August 2001
Skills
Product Management, Streaming Media, VOD, Mobile Devices, IP, IPTV, Telecommunications, VoIP, Agile Methodologies, SIP, Management, Strategy, Hadoop, Product Development, Wireless, Architecture, Software Design, Strategic Partnerships, System Architecture, Broadband, Cloud Computing, Network Architecture, Mobile Applications, Scalability, Linux, Leadership, TCP/IP, DOCSIS, Distributed Systems, Ethernet, Cross-functional Team..., Start-ups, Embedded Systems, Network Engineering, Mobile Technology, Video, Software Engineering, Scrum, Routing, Android, QoS, Apache, Software Development, HTML 5
Education
Milwaukee School of Engineering 1993 — 1997
BS, Computer Engineering
Time Warner Cable July 2015 - Present
Time Warner Cable April 2014 - Present
Time Warner Cable September 2011 - April 2014
Time Warner Cable May 2010 - September 2011
Skills
Management, Sales, Account Management, Marketing, Leadership, Customer Retention, Broadband, Advertising, Marketing Strategy, Project Planning
Education
Monroe College-New Rochelle 2006 — 2010
Bachelor’s Degree, Business Administration, Management and Operations, 3.4
HCR Home Care November 2014 - Present
HCR Home Care October 2014 - November 2014
RESOLVE of Greater Rochester August 2013 - April 2014
Heritage Christian Services February 2013 - June 2013
Frontier Communications August 2009 - January 2013
Time Warner Cable December 1990 - April 2005
U.S. Air Force August 1984 - August 1989
Skills
Medicaid Managed Care, Medicaid, Home Health Agencies, Community Engagement, Crisis Intervention, Social Services, Outreach Services, Research, Documentation, People Skills, Advocacy, Community Outreach, Case Management, Mental Health, Workshop Facilitation, Volunteer Management, Grant Writing, Fundraising, Customer Service, Public Relations, Event Planning, Nonprofits, Social Networking, Community Development, Leadership, Conflict Resolution, Public Speaking, Supervisory Skills, Resume Writing, Team Building, Interviews, Team Leadership, Creative Writing, Career Counseling, Staff Development, Community Relations, Microsoft Office, Writing, Communication, Sociology, Social Media, Networking
Education
State University of New York College at Brockport 2009 — 2014
Bachelor's Degree, Social Work/Sociology
Monroe Community College 1990 — 1992
Associates of Applied Sciences, Communications and Media Arts
Fairport High School 1979 — 1982
Diploma, High School/Secondary Diplomas and Certificates
Casa Montessori School August 2015 - Present
Casa Montessori Child Development Center December 2012 - Present
Lake Hills Montessori Preschool June 2011 - December 2012
Time Warner Cable March 2011 - June 2011
Time Warner Cable August 2007 - March 2011
Time Warner Cable September 2005 - August 2007
Skills
Data Entry, Customer Service, Microsoft Office, Microsoft Excel, Teaching, PowerPoint, Call Center, Outlook, Microsoft Word, Leadership, Sales, Call Centers, Data Analysis, Creative Writing, Database Administration, Customer Satisfaction, Software Documentation, Classroom Management, Organization Skills, Personal Security, Professional...
Education
St Louis Montessori Training Center AMI 2014 — 2015
AMI Training, Montessori Teacher Education, Primary
Missouri Southern State University 2000 — 2005
Bachelor of Science, Elementary Education
Apple February 2014 - Present
Faraj Management September 2013 - Present
Apple October 2011 - Present
Time Warner Cable May 2010 - October 2011
T-Mobile February 2009 - February 2010
Sprint Nextel July 2004 - February 2009
Best Buy September 2000 - September 2003
Skills
Sales, Customer Experience, OS X, Retail, Customer Service, Telecommunications, Salesforce.com, Sales Operations, Account Management, iWork, Leadership, Sales Management, Team Leadership, Customer Retention, Mobile Devices, Store Management, Social Media, Retail Sales, Management, Microsoft Office, Visual Merchandising, Merchandising, iOS, iPhone, Project Management, Microsoft Excel, B2B, Mac, Social Media Marketing, Product Marketing, Strategic Planning, Marketing Strategy, Cross-functional Team..., Loss Prevention, Inventory Management, Product Management, Solution Selling, Social Networking, Time Management, Team Building, Sales Process, Training, Marketing, Wireless
Education
MiraCosta College 2011 — 2013
Political Science
The Ohio State University 2000 — 2004
Bachelor's degree, Business & Journalism
Baldwin Richardson Foods January 2012 - Present
Monro Muffler Brake December 2011 - December 2011
Time Warner Cable October 2009 - August 2011
Time Warner Cable October 1998 - October 2009
Skills
Employee Relations, HRIS, Benefits Administration, Human Resources, PeopleSoft, FMLA, Employee Benefits, Customer Service, Recruiting, Budgets, Open Enrollment, Employee Engagement, Event Planning, Performance Management, Job Descriptions, Workers Compensation, Onboarding, Employee Recognition, Records Management, ADP HRB, Problem Resolution, Notary Public, Employee Advocacy, Payroll Liaison, Event Coordination, Vendor Liaison, Budget Preparation, Disability, Compensation & Benefits
Education
Saint John Fisher College
BA, Communications/Journalism
Monroe Community College
AS, Communications/Mass Media
Time Warner Cable August 2014 - December 2014
Cablevision May 2008 - October 2013
Cablevision April 2005 - May 2008
Cablevision August 2002 - April 2005
Cablevision May 2001 - August 2002
US Army 1999 - 2001
Fits Systems January 1998 - January 1999
Gruntal Co. & L.L.C 1996 - 1998
Army Reserve 1996 - 1997
Chemical Bank/Chase Temp 1995 - 1996
Skills
Call Centers, Analysis, Access, Troubleshooting, Process Improvement, Workforce Management, Data Analysis, Time Management, Databases, PowerPoint, Reports, eWFM, Cargo Handling, Driving/Maneuvering..., 19K M1 Armor Crewman, Range Safety Officer, Skill with Hand Tools..., ARRIS WrokAssure, ATG Tools - Big Brother, OMSE, Team Building, Training, Account Management, Performance Management
Education
Monroe Community College 1990 — 1992
Some College, Computer Science
PWK Law aka The Law Offices of Pamela Williams Kelly November 2010 - Present
City of Memphis March 2009 - July 2013
Axia College at the University of Phoenix February 2006 - June 2011
Strayer University October 2003 - June 2011
Remington College April 2003 - October 2007
Time Warner Cable October 2004 - October 2005
Skills
Public Speaking, Event Planning, Broadcast, Radio Promotions, Curriculum Design, Grant Writing, Professor, Litigation, Contract Negotiation, Writing, Organization, Adult Education, Secondary Education, Social Networking, Training, Teaching, Mentoring, Editing, Legal Research, PowerPoint, Leadership, Event Management, Civil Litigation, Courts, Commercial Litigation, Marketing, Non-profits, Social Media, Research, Intellectual Property, Management, Family Law, Copyright Law, Legal Writing, Press Releases, Mediation, Newsletters, Entertainment Law, Nonprofits
Education
The University of Memphis 1995 — 1999
J.D., Law
Mississippi State University 1983 — 1987
B.A., Communications (PR Emphasis)
NBTY Inc. February 2015 - Present
Estee Lauder July 2007 - September 2014
Sourcewave, Inc/Estee Lauder October 2003 - July 2007
Credit Suisse First Boston June 2001 - October 2003
Salomon Smith Barney March 1999 - October 2000
Credit Suisse First Boston May 1998 - January 1999
Bear Stearns October 1997 - May 1998
Time Warner Cable April 1995 - August 1996
Bankers Trust July 1994 - April 1995
Lehman Brothers 1990 - 1994
Skills
Servers, Technical Support, Troubleshooting, Microsoft Exchange, DHCP, Active Directory, Network Administration, System Deployment, HP, System Administration, Help Desk Support, Software Installation, Networking, Hardware, Project Management, BMC Remedy, ITIL, Laptops, Lotus Notes, Disaster Recovery, Blackberry Enterprise..., XP, Service Desk, Windows XP, AS400 Administration
Education
Monroe College 1981 — 1983
Associate, Computer Science
Central Commercial 1973 — 1975
Big 5 Sporting Goods 2014 - Present
Greater Pentecostal Temple October 2012 - Present
LifeWay Christian Resources November 2013 - September 2014
Time Warner Cable May 2013 - November 2013
Bank of America November 2012 - April 2013
Aerie by American Eagle October 2008 - February 2013
Broken Hearts Ministries June 2012 - August 2012
Faith In Christ Ministries June 2012 - June 2012
Aerie by American Eagle October 2008 - May 2012
MBS Textbook Exchange November 2011 - 2012
Skills
Customer Service, System Administration, Microsoft Word, Sales, Social Media
Education
University of Missouri-Columbia 2008 — 2013
English / Religious
Oral Roberts University
Bible/Biblical Studies
2004 - 2007 Rock Bridge Senior High SchoolCollege
Moberly Area Community College
University of Missouri-Kansas City
Chemistry/ BiologyPre-Med Biological Sciences
JPMorgan Chase & Co. July 2015 - Present
Time Warner Cable October 2012 - July 2015
New York City Management Information Systems August 2011 - August 2012
New York City Human Resources Administration May 2011 - August 2011
Skills
Technical Support, Troubleshooting, Analysis, Microsoft Office, Access, Data Analysis, Data Center, SQL, C++, Hardware, Active Directory, Windows Server, Computer Network..., Reporting & Analysis, Business Intelligence..., C++ Language, Microsoft Excel, PowerPoint, Ad Hoc Reporting, Analytics, Data Mining, Business Analysis, Visual Basic, MySQL, C
Education
Monroe College 2010 — 2012
Bachelor of Science (BS), Information Technology
New York University - Polytechnic School of Engineering 2005 — 2010
Bachelor of Science (B.S.), Electrical Engineering
University of New Haven
Master of Science (M.S.), Network and System Administration/Administrator
Wells Fargo Capital Finance February 2010 - Present
Wells Fargo May 2006 - February 2010
Time Warner Cable September 2004 - May 2006
Mak-Bea Laboratories October 2002 - May 2004
Quinlivan & Associates May 1998 - October 2002
Skills
Financial Analysis, Financial Statements, GAAP, General Ledger, Accounting, Financial Reporting, Sarbanes-Oxley Act, Internal Controls, Cash Flow, Finance, Cash Management, SEC filings, Auditing, Financial Accounting, Account Reconciliation, Internal Audit, Strategic Financial..., Accounts Receivable, QuickBooks, Accounts Payable, Microsoft Excel, banking
Education
Minnesota State University, Mankato 1997 — 2004
Bachelor's Degree, Corporate Finance and Business Administration, 3.7 GPA on a 4.0 Scale
StyleSelect Technologies, Inc. October 2014 - Present
OpenEnglish July 2013 - October 2014
Stella & Dot June 2012 - July 2013
Overstock.com January 2011 - May 2012
Time Warner Cable February 2010 - January 2011
Evite December 2008 - February 2010
LinkedIn May 2008 - November 2008
Gordon Software, Inc. October 1999 - May 2008
Animotion 1993 - 1994
Animotion 1993 - 1994
Skills
Hibernate, Ant, Struts, Spring, Tomcat, Java, Java Enterprise Edition, Performance Tuning, iOS, Flex, XML, REST, Web Services, JUnit, jQuery, JSON, Objective-C, SOA, Design Patterns, AJAX, JavaScript, Object Oriented Design, Maven, Apache, Web Applications, JSP, MySQL, Agile Methodologies, Software Engineering, Continuous Integration, iOS development, Spring Framework, iOS Development
Education
Mississippi College 1989 — 1993
CSC
Time Warner Cable March 2013 - Present
Technology Sandbox 2012 - July 2014
Skills
HTML, XP, Windows 7, Operating Systems, MySQL, Troubleshooting, Computer Hardware, Networking, Laptops, Software Installation, Hardware, Printers, Routers, Windows
Education
Monroe College 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Information Technology
Adlai E. Stevenson
Time Warner Cable May 2014 - Present
Time Warner Cable June 2013 - May 2014
MetLife 2011 - 2013
Bank of America December 2009 - December 2010
Bank of America November 2004 - November 2009
Skills
Customer Service, Technical Support, Branch Management, Branch Operation, Call Centers, Disability Claims..., Job Coaching, Quality Assurance, Microsoft Office, Coaching, Credit, Management, Sales, Team Building, Leadership, Training, Banking, Customer Experience, Customer Satisfaction, Process Improvement, Sales Management, Customer Retention, Risk Management
Education
Mohawk Valley Community College 2011 — 2014
Currently Attending, Business Administration and Management, General
Word of Life Bible Institute 1995 — 1997
Completed 2 Years, Philosophy and Religious Studies
Mississippi College School of Law April 2005 - Present
Time Warner Cable February 2002 - January 2005
Blue Cross & Blue Shield of Mississippi August 1998 - February 2002
Skills
Legal Writing, Microsoft Office, Civil Litigation, Personal Injury, PowerPoint, Legal Research, Westlaw, Litigation, Microsoft Excel, Research, Criminal Law, Microsoft Word, Lexis, Appeals, Family Law, Courts
Education
Mississippi College 2012 — 2015
Phillips Junior College
Time Warner Cable August 2011 - Present
Blackwood Studios April 2009 - Present
National Marketing Resources March 2009 - April 2011
YouthFriends April 2007 - January 2009
American College of Clinical Pharmacy (ACCP) 2001 - 2007
Cameron Newspapers, Inc. June 1999 - March 2001
St. Joseph News-Press January 1998 - May 1998
Skills
Editing, Newsletters, Blogging, Email Marketing, Marketing, Social Media, Web Design, Project Management, E-commerce, Advertising, Nonprofits, Web Content, Dreamweaver, Graphic Design, Customer Service, Event Planning, SEO, PPC, Leadership, Online Marketing, Social Networking, Non-profits, Online Advertising, Storytelling, Communication, Resolving Issues, Conflict Resolution, News Writing, Technical Support, Cable Networks
Education
Missouri Western State University 1993 — 1999
Bachelor's degree, English, journalism
Benton
Time Warner Cable December 2010 - August 2013
Revonate October 2010 - December 2010
Lakeview Lawn and Landscaping June 2010 - October 2010
Skills
Graphic Design, Adobe Creative Suite, Athletic, Mac, OS X, Dreamweaver, Adobe Acrobat, Web Design, User Interface Design, Flash, User Experience, Illustrator, InDesign, Advertising, Creative Direction, Multimedia, Branding & Identity, Layout
Education
Mohawk Valley Community College 2009 — 2011
Associate's degree, Graphic Design, 3.5 GPA
Mohawk Valley Community College 2006 — 2009
Associate's degree, Individual Studies/Animation, 3.25
Beaver River Central School 2003 — 2006
High School Diploma, General Studies, B+
Time Warner Cable January 2015 - Present
Wellpoint Anthem August 2014 - October 2014
United States Marine Corps March 2014 - July 2014
Wright Career College February 2014 - March 2014
Kansas Department of Health and Environment June 2013 - August 2013
Topaz Shared Services November 2012 - May 2013
Westar Energy January 2011 - June 2011
Vangent, Inc. October 2009 - September 2010
Accent Marketing August 2006 - February 2009
T-Mobile September 2005 - August 2006
Skills
Curriculum Development, Team Building, Leadership, Management Development, Instructional Design, Call Center Development, Training, Program Management, CRM, Coaching, Quality Assurance, Training Delivery, Performance Management, Call Centers, Employee Training, Adult Learning..., Management, Instructor-led Training, Time Management, Needs Analysis, Captivate, Leadership Development, Workshop Facilitation, Blended Learning, Strategy, E-Learning, Employee Engagement, Talent Management, Adult Education, Staff Development, Performance Improvement, Interviews, Organizational..., Onboarding, Conflict Resolution, Change Management, Policy, Training Facilitation, Organizational..., Succession Planning, Employee Relations, Human Resources, ADDIE, Distance Learning, Software Documentation, Sales, Customer Service, Curriculum Design
Education
Park University 2011 — 2013
Master of Education (MEd), Adult and Continuing Education and Teaching, 4.0
Missouri Western State University 1998 — 2002
BSE, Secondary Education/English
Clientela (HyphenLab) January 2015 - Present
Made by Bklyn April 2012 - Present
Hallmark Cards October 2008 - April 2011
Time Warner Cable June 2004 - August 2006
Skills
User Interface Design, Web Design, iOS Design, User Experience, Visual Design, Iconography, Layout, typography
Education
Missouri Western State University 2002 — 2007
Bachelors of Interdisciplinary Studies, Liberal Arts
Santander Consumer USA Inc. May 2013 - November 2014
Pioneer Natural Resources Company January 2012 - March 2013
Pioneer Natural Resources Company July 2011 - January 2012
Multivac, Inc January 2011 - June 2011
Chase Professionals June 2010 - December 2010
Time Warner Cable July 2004 - September 2009
Staffing Industry March 2000 - July 2004
Skills
PeopleSoft, SuccessFactors, Workday, Ultipro, Kenexa BrassRing, Taleo, Service-now.com, Business Intelligence, Lotus 123, Unix, Kronos, Linux, Onboarding, Applicant Tracking..., Employee Relations, Talent Acquisition, Recruiting, Interviews, Human Resources, Talent Management, Personnel Management, Leadership, Profiles International, Microsoft Office, Prove It, E-Verify, Payroll Administration, Benefits Administration, FMLA, Workers Compensation, Compensation
Education
Missouri Western State University
Bachelor of Science Degree, Business Administration/Marketing
Time Warner Cable October 2010 - March 2013
ARC of Monroe County February 2009 - June 2009
Walmart February 2006 - March 2008
Skills
Computer Proficiency, PowerPoint, Customer Service, Customer Oriented, Typing, Billing Process, Appointment Scheduling, Call Centers
Education
edison technical and occupational education center 2000 — 2004
high school diploma, business & computers
Monroe Community College
no degree yet
Time Warner Cable June 2013 - Present
TEKsystems October 2011 - June 2013
M&I Bank March 2008 - August 2011
Starbucks Coffee Company 2003 - 2008
Community State Bank 2002 - 2003
Community State Bank 1999 - 2002
Skills
Retail Management, Coffee, Store Management, Microsoft Office, Invoice Processing, Data Analysis, Financial Tracking, Teamwork, System Administration, Troubleshooting, Customer Service
Education
Milwaukee Area Technical College 2010 — 2012
IT - Networking, CISCO, Network+
Time Warner Cable September 2013 - Present
Time Warner Cable March 2012 - September 2013
Time Warner Cable March 2008 - March 2012
Level 3 Communications December 2000 - February 2008
Telergy 1999 - 2000
Northland Communications Company May 1995 - February 1999
USC The Business College August 1998 - January 1999
PSINet July 1994 - March 1995
Skills
DWDM, Network Engineering, OSPF, Ethernet, MPLS, Computer Network..., BGP, Juniper, IP, Network Design, Routers, Metro Ethernet, SDH, VPN, Networking, Telecommunications, Switches, TDM, Optical Fiber, LAN-WAN, Routing, VoIP, WAN, Network Architecture, Broadband, Fiber Optics, Cisco Technologies, Telephony, Routing Protocols, Cisco IOS, SNMP
Education
State University of New York Institute of Technology at Utica/Rome 1992 — 1994
Bachelors of Science, Telecommunications
Mohawk Valley Community College 1989 — 1991
Associates, Electrical Engineering technologies
Time Warner Cable November 2005 - Present
Northwest Missouri Psychiatric Rehabilitation Center October 1984 - April 2004
Education
Missouri Western State University 1985 — 1990
B. S., Computer Information Systems, Accounting
MWSU 1984 — 1990
Duke Energy Corporation January 2014 - Present
TIAA-CREF November 2012 - January 2014
BB&T September 2011 - June 2012
Time Warner Cable January 2010 - March 2011
Duke Clinical Research Institute June 2009 - January 2010
HSBC December 1999 - December 2007
Sprint August 1993 - November 1999
Skills
Data Warehousing, Business Intelligence, Business Analysis, SDLC, Analytics, Integration, Leadership, Management, Software Project..., Vendor Management, Analysis, IT Strategy, Requirements Gathering, Program Management, Project Management, Consulting
Education
Missouri State University 1988 — 1992
Digital River November 2006 - Present
Digital River November 2006 - Present
Time WArner Cable 2002 - 2006
Education
Minnesota School of Business
Comcast Spotlight August 2013 - Present
Northwest Cable News February 2011 - July 2013
Time Warner Cable August 1998 - March 2011
Charter Communications 1992 - 1998
Skills
Cross-functional Team..., Advertising, Sales Management, CRM, Team Building, Sales, Management, Leadership, Strategy, Public Relations, Recruiting, Forecasting, Training, Broadcast, Budgets, Digital Marketing, Negotiation, New Business Development, Digital Media, Online Advertising, Marketing, Branding & Identity, Account Management, Selling Skills, Marketing Strategy, Program Management, Strategic Planning, Social Media Marketing, Marketing Communications, Social Media, B2B, Event Planning, Sales Process, Salesforce.com, Coaching, Advertising Sales, Competitive Analysis, Cold Calling, Sales Presentations, Customer Retention, Strategic Partnerships, Lead Generation, Direct Sales, P&L Management, Product Marketing, Direct Marketing, Sales Operations, Integrated Marketing, Online Marketing, Selling
Education
Missouri State University
Business Management
Time Warner Cable October 2014 - Present
Time Warner Cable August 2006 - Present
Adelphia Communications January 2002 - August 2006
Datatrac January 1995 - December 2001
Nordic Systems, Ltd May 1989 - December 1994
Skills
BGP, IP Transit, Peering, OSPF, Juniper, Network Engineering, Routing, Cisco IOS, Cisco Technologies, IPv6, IP, Routers, Unix, Ethernet, Frame Relay, VoIP, VLAN, Routing Protocols, Juniper Technologies, TCP/IP, WAN, VPN, QoS, Switches, Computer Network..., Network Design
Education
Milwaukee School of Engineering 1987 — 1992
Computer Science and Engineering
Bright House Networks May 2007 - May 2013
Time Warner Cable September 2001 - May 2007
Skills
VoIP, Wireless, Product Development, Telecommunications, Program Management, Video Engineering, Video, Ethernet, Broadband, MPLS, Fiber Optics, Computer Network..., DOCSIS, DWDM, Metro Ethernet, BGP, Network Design, SIP, IPTV, VOD, Product Management, IP, RF, Network Engineering, WiFi, Optical Fiber, Routing, WAN, Telephony, HFC, TCP/IP, Routers, Switches, OSPF, DSL, Cable Television, LAN-WAN, QoS, Cisco Technologies, SNMP, IPv6, Cisco IOS, Juniper, Cabling, Network Architecture, Routing Protocols, T1, FTTx, System Deployment, Provisioning
Education
University of Denver 1991 — 1991
Cert. in accounting management, Accounting and Computer Science
Mohave Community College 1987 — 1989
Certificate of completion, Computer Science
Time Warner Cable February 2014 - Present
Time Warner Cable September 2011 - February 2014
Time Warner Cable January 2006 - June 2012
Time Warner Cable May 2005 - December 2005
Time Warner Cable May 2003 - May 2005
Skills
DOCSIS, Linux, Servers, Computer Network..., MySQL, System Deployment, Perl, Microsoft SQL Server, Cable Television, Broadband, IP, Operating Systems, Ethernet, VoIP, Troubleshooting, Windows Server, OS X, Hardware, System Administration, Optical Fiber, Linux System..., Routers, Databases, Fiber Optics, Network Engineering, HFC, Cisco IOS, PHP, RF, Cisco Technologies, Switches, Network Administration, TCP/IP, CMTS, Cable Modems, CentOS, Firewalls, Network Design, Routing, VPN, Mac OS X, MS Office Suite, VMware vSphere, VMware ESX, VMware
Education
Mississippi State University 1991 — 1993
Marketing/Professional Golf Management
Dennis-Yarmouth Regional HS 1987 — 1991
Time Warner Cable April 2015 - Present
Greenleaf VI Inc. May 2013 - October 2014
Greenleaf, VI Inc. February 2007 - May 2013
March of Dimes August 2004 - January 2007
The Bank of New York September 2002 - August 2004
Skills
Budgets, Benefits Administration, Data Entry, Payroll, Interviews, HRIS, Grants, Human Resources, Onboarding, Outlook, Leadership, Performance Management, Job Descriptions, Conflict Resolution, Office Administration, Time Management, Customer Service, HR Policies, Hiring, Training, Employee Relations, Talent Management, Personnel Management, FMLA, Employee Benefits, Building Relationships, Deferred Compensation
Education
Walden University 2011 — 2013
Master of Science (MS)
Monroe College 2001 — 2004
Bachelor of Business Administration (B.B.A.)
ECC Technologies March 2009 - Present
Time Warner Cable 2004 - 2008
Time Warner Cable 1997 - 2004
Frontier Communications 1987 - 1997
Skills
Business Case, Negotiation, Billing Systems, Turn Around Management, Workforce Management, Sales Presentations, System Deployment, Business Strategy, Customer Acquisition, Selling Skills, Telecommunications, Leadership, Sales, Financial Accounting, Organizational..., Telephony, Broadband, VoIP, Wireless, Marketing, Strategic Planning, Account Management, Sales Engineering, Managed Services, IP, Data Center, Project Management, Strategy, Management, B2B, Team Building, Optical Fiber
Education
Rochester Institute of Technology 1984 — 1987
Bachelor of Technology with High Honors, Electrical Engineering Technology
Monroe Community College 1982 — 1984
Associate of Applied Science with Distinction, Electronics Engineering Technology
Bishop Kearney High School
St. James Grammar School
glentricity productions January 2008 - Present
SUNY Brockport January 2011 - May 2013
Hubbard Broadcasting June 2008 - September 2008
WXXI April 2007 - January 2008
wroc tv 2008 - 2008
Christiano Film Group September 2007 - October 2007
Jason B. McCaan Films June 2007 - June 2007
The Alphabet Killer, LLC November 2006 - February 2007
Time Warner Cable July 2001 - January 2006
Woodstock Broadcasting, Inc June 1998 - October 2001
Skills
Broadcast, Television, Camera, Film, Producing, Photography, Screenwriting, Short Films, Music Videos, Feature Films, Journalism, Directing
Education
State University of New York College at Brockport 2010 — 2011
B.S. Studio Arts, Photography
Monroe Community College 2004 — 2006
AAS, Visual Communications - TV/Photography
BJ's Wholesale Club June 2009 - Present
Time Warner Cable October 2008 - January 2009
Morgan Stanley June 2007 - October 2007
Education
Monroe College 1993 — 1998
Bachelors, Accounting
Major League Baseball Advanced Media March 2015 - Present
The Madison Square Garden Company May 2011 - Present
Northeast Conference April 2012 - Present
IBT Media April 2013 - May 2014
Time Warner Cable January 2009 - April 2012
WMCX 88.9FM March 2007 - May 2009
Madison Square Garden/ ESPN Radio April 2007 - June 2007
Skills
Broadcast, Radio, Play-by-play, Television, Editing, Sports, Radio Broadcasting, Video Production, Interviews, Photoshop, Adobe Audition, Radio Host, Interviewing, Editorial, Management, AP Style, Marketing, Writing, Journalism, Blogging, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, WordPress, HTML, Pro Tools, Social Media, Facebook, Twitter, Social Networking, Public Speaking, Radio Producing, Broadcast Journalism, News Writing, Voice Over, Sports Writing, Broadcast Television, Radio Programming, Production, Football, College Football, Soccer, Golf, Basketball, Hockey, Baseball, Lacrosse, News, Customer Service
Education
Monmouth University 2005 — 2008
B.A. Communication, Broadcast Journalism - TV/Radio, 3.2
Monsignor Farrell High School 2000 — 2004
Academic, Academic
Time Warner Cable November 2011 - Present
Sears Holdings Corporation September 2009 - October 2011
Mount Vernon Mortgage Corporation January 2006 - January 2008
Skills
Financial Analysis, Social Media, Credit, Customer Service, Banking, Mortgage Lending, Technical Support, Sales, Sales Presentations, Mortgage Underwriting, Credit Analysis, Remote Troubleshooting, Loan Origination, Residential Mortgages
Education
Monroe Community College
Associate of Science (A.S.), Business Administration, Management and Operations
SUNY Brockport
Bachelor of Science (BS), Business Administration and Management, General
Time Warner Cable April 2011 - Present
Bank of America July 2010 - April 2011
Bank of America March 2010 - July 2010
Wachovia Securities, LLC July 2005 - August 2008
Bank of America February 1997 - February 2004
University of Missouri Hospital and Clinics February 1995 - July 1996
Education
Missouri Western State University 1990 — 1994
no, Business
Hickman High School
Time Warner Cable January 2005 - August 2015
Adelphia Communications 1998 - 2005
Prestige Cable TV January 1985 - January 1998
Skills
Excellent communication..., Staff Training, Interpersonal Skills, Social Skills, Customer Service, Training, Invoicing, Call Centers, Customer Satisfaction, Customer Experience, Process Scheduler, Hiring, Customer Retention, Broadband, Telecommunications, Telephony, VoIP, Troubleshooting, Management, Cable Modems, Wireless, Cabling, Technical Support, Computer Network..., Cable Television, Fiber Optics, Avaya, DOCSIS, Workforce Management, Routers, HFC, Avaya Technologies
Education
Mitchell Community College
Business Major
North Carolina Central University
Business Major
Time Warner Cable April 2015 - Present
Roback Games June 2008 - Present
Best Buy September 2013 - April 2015
Kmart Corporation October 2012 - September 2013
Pyramid Management Group April 2008 - November 2009
Target June 2007 - April 2008
Skills
Team Leadership, Loss Prevention, Social Media Marketing, Security, CSS, Microsoft Excel, Microsoft Word, Retail, Customer Service, Team Building, Management, Sales, Physical Security, Leadership, Microsoft Office, WordPress, Joomla, Blogging, Coaching, Employee Training, Customer Experience, Merchandising, Retail Sales
Education
Mohawk Valley Community College 2006 — 2007
College work completed, Business Management, 3.0
Time Warner Cable September 2010 - Present
TruGreen LawnCare January 2010 - June 2010
Avis Budget Group November 2005 - January 2010
Education
State University of New York College at Brockport 2005 — 2011
Bachelor of Science (B.S.), Finance
Monroe Community College 2001 — 2003
Associate of Science (A.S.), Business Administration
HomeAway.com May 2013 - Present
Time Warner Cable April 2010 - May 2013
Harte hanks 2007 - 2010
Dell 2004 - 2007
MCI 2000 - 2004
Skills
Call Center, Vendor Management, Telecommunications, Process Improvement, Management, Product Management, Cross-functional Team..., SDLC, Call Centers, Program Management, Customer Satisfaction, Software Documentation, Analysis, Business Analysis, Customer Experience, Integration, Training
Education
Minnesota State University, Mankato 1997 — 1998
Heartland Payment Systems May 2014 - Present
Whole Approach January 2005 - Present
Heartland Payment Systems May 2013 - May 2014
Heartland Payment Systems May 2012 - May 2013
LunchByte Systems, Inc. May 2012 - June 2012
Wegmans Food Markets September 2011 - May 2012
Time Warner Cable September 2006 - September 2011
Soyata Computers January 2005 - September 2006
Big Lots October 2004 - December 2004
Brockport Central School District (K-12 IT Dept.) June 2003 - August 2004
Skills
Troubleshooting, Networking, Technical Support, Customer Service, Windows, Call Centers, Computer Repair, Software Documentation, Computer Hardware, Customer Satisfaction, SQL, Telecommunications, Hardware, Microsoft SQL Server, Printers, PHP, Active Directory, Windows 7, TCP/IP, Laptops, Testing, Microsoft Office, System Administration, Android, Help Desk Support, Servers, Software Installation, Linux, MySQL, jQuery Mobile, jQuery UI, phpMyAdmin, Mac OS, VoIP, Network Administration, VMware, Cisco Technologies, Scrum, jQuery, Call Center, Apache Cordova, Ubuntu, Apache, HHFKA Menu Planning, C#, visual basic 6, ASP.NET MVC, Shell Scripting, JavaScript, LINQ
Education
Monroe Community College 2004 — 2006
Computer Science, Graphics Design
Brockport High School 2000 — 2004
High School Diploma
CompassLearning October 2013 - Present
Bjorn Nelson August 2010 - Present
Cashman Photo Enterprises April 2006 - July 2010
Perfect Marketing Concepts September 2003 - April 2006
Pacific Monarch Resorts April 2003 - September 2003
Animatic Media Inc. December 2002 - January 2003
Time Warner Cable February 2002 - November 2002
Allen Interactions, Inc. February 2001 - June 2001
Medtronic May 2000 - September 2000
Science Museum of Minnesota June 1999 - December 1999
Skills
PHP4/5, Microsoft SQL Server, User Interface Design, Prototyping, HTML 5, jQuery, JavaScript, CSS, Network administration, Photoshop, Web Applications, Adobe Director 12, Maxon Cinema 4D, BackTrack Linux, Security Auditing, Penetration Testing, Troubleshooting, User Experience, E-commerce, Social Media Marketing, HTML5, PHP, SASS, Mobile Web Design
Education
Minneapolis College of Art and Design 1997 — 2001
Bachelor of Science: Visualization
Time Warner Cable March 2014 - Present
5LINX Enterprises Inc. April 2012 - December 2013
AIDS ROCHESTER November 2010 - February 2012
Gay Alliance of the Genesee Valley November 2010 - February 2012
Geva Theatre Center January 1993 - January 2005
Hilton Central School District January 1995 - January 1998
East Side Community Center January 1986 - January 1993
Skills
Fundraising, Training, Program Management, Budgets, Proposal Writing, Administration, Grants, Nonprofits, Event Planning, Public Speaking, Community Outreach, Volunteer Management, Grant Writing, Human Resources, Program Development, Event Management, Marketing, Non-profits, Editing, Public Relations, Teaching, Team Building, Leadership, Strategic Planning, PowerPoint, Customer Service, Research, Staff Development
Education
State University of New York College at Buffalo 1980 — 1982
Education
Monroe Community College 1981 — 1982
A.A.S., Human Services
New York City Office of Chief Medical Examiner April 2011 - May 2014
Artnet April 2009 - March 2011
TreeHuggers Almanac February 2010 - May 2010
Artnet April 2008 - April 2009
Time Warner Cable May 2007 - May 2008
E1 Asset Management October 2007 - March 2008
New Rochelle Municipal Housing Authority January 2007 - December 2007
Education
The George Washington University 2013 — 2015
Master of Professional Studies, Security and Safety Leadership - Strategic Cybersecurity Enforcement
Stanford University 2012 — 2014
Advanced Project Management Certificate, Stanford Advanced Project Management Program
Netcom Information Technology 2011 — 2011
Adobe Graphic and Web Designer CS5 (InDesign, Acrobat, Photoshop, Illustrator, Dreamweaver and Flash
Netcom Information Technology 2010 — 2010
PMP / Project Management Professional Certification Preparation
Netcom Information Techonlogy 2010 — 2010
Certificate Course, Website Development Professional
Pace University 2008 — 2010
M.S., Internet Technology
Monroe College 2005 — 2007
B.S., Computer Information Systems
Beach Channel High School 2001 — 2005
Genesee Valley Emergency Medical Services 2010 - Present
Time Warner Cable November 2006 - May 2015
Skills
Software Installation, Telephony, Troubleshooting, Telecommunications, VoIP, Wireless, Cabling, Networking, Technical Support, IP
Education
Monroe Community College 2012 — 2013
Emergency Medical Technology/Technician (EMT Paramedic), 4.0
Time Warner Cable January 2013 - Present
Best Buy January 2011 - December 2012
Family Dollar August 2010 - June 2011
The Devereux June 1996 - June 2011
Namco/Bandi January 1996 - January 2009
Discover Zone January 1992 - January 1996
Edison Brothers January 1986 - January 1992
Skills
Sales Management, New Business Development, Strategic Planning, Negotiation, Marketing Strategy, Team Building, Retail, Business Strategy, Consumer Electronics, Operations Management, Customer Service, Sales, Inventory Management, Business Development, Account Management, Budgets, Product Marketing, Purchasing
Education
Mohawk Valley Community College
Business Management
Utica College
Finance
wser June 2005 - Present
Time Warner Cable September 2010 - September 2011
MATC 2010 - 2011
GameStop June 2007 - December 2009
Skills
Customer Service, Word, Microsoft Office, PowerPoint, Critical Thinking, Monitoring, Active Learning
Education
Milwaukee Institute of Art and Design 2006 — 2010
bfa, Illustration
Milwaukee High School of the Arts 2002 — 2006
Time Warner Cable October 2006 - November 2011
Sutherland Global Services November 2005 - July 2007
Curves July 2003 - January 2005
Skills
IP, Broadband, Customer Retention, Solution Selling, Customer Service, Troubleshooting, Sales Management, Sales Operations, Computer Network..., ICOMS, AAD, Salesforce
Education
Monroe Community College
AAS, FOOD SERVICE ADMINISTRATION
Time Warner Cable August 2012 - Present
Sutherland Global Services May 2011 - October 2011
Securitas Security Services USA, Inc. March 2010 - January 2011
Autozone January 2006 - December 2009
Skills
Customer Service, Microsoft Excel, Sales, Microsoft Word, Training, Leadership, PowerPoint
Education
Monroe Community College
Criminal justice, Criminal Justice and Corrections
University of Rochester Medical Center October 2012 - Present
Enterprise Rent-A-Car December 2007 - October 2012
Time Warner Cable May 2007 - August 2007
Sutherland Global Services August 2006 - May 2007
Dial America Marketing February 2004 - July 2006
Skills
Sales, New Business Development, Lead Generation, Management, Customer Retention, Fleet Management, Development Of Employees, Customer Satisfaction, Cold Calling, Car Rental, Customer Service, Profit, Outlook, Outside Sales, Sales Process, Account Management, Marketing, Time Management, PowerPoint, Microsoft Office
Education
Saint Bonaventure University 2001 — 2002
Political Science and Government
Monroe Community College
Liberal Arts and Sciences, General Studies and Humanities
Time Warner Cable May 1996 - Present
Skills
RF troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Direct Sales, Customer Retention, Unified Communications, Customer Service, Customer Satisfaction, Sales, T1, IP, Software Installation, Networking, Switches, Optical Fiber
Education
Missouri State University 1985 — 1989
Business Administration and Management, General
Raytown South High School 1982 — 1985
On Hiatus July 2015 - Present
Comcast March 2012 - July 2015
Comcast August 2006 - March 2012
Time Warner Cable September 2001 - August 2006
Time Warner Cable February 1990 - September 2001
Minnesota North Stars September 1987 - June 1991
Paragon Cable Systems November 1986 - February 1990
Telecrafter Corporation July 1985 - November 1986
Midland CableVision April 1984 - July 1985
TCI Systems June 1980 - April 1984
Skills
Broadband, Optical Fiber, Cable Television, Project Planning, Metro Ethernet, Engineering, Networking, Process Improvement, Analysis, Software Documentation, RF, Construction, T1, Budgets, Cables, Fiber Optics, Telephony, Telecommunications, Wireless, VoIP, Troubleshooting, Call Centers
Education
Minnesota State Community and Technical College 1982 — 1984
Associate's Degree, Broadband Technology
Wadena-Deer Creek Public Schools 1969 — 1982
General Studies, Standard Cirriculum, K-12
Windstream 2013 - 2015
Whole Latte Love 2012 - 2013
Nu Look Collision October 2011 - October 2012
Paychex October 2010 - May 2011
Time Warner Cable October 2009 - October 2010
Time Warner Cable October 2007 - October 2009
ADT July 2006 - October 2007
ADT June 2004 - July 2006
Skills
Social Media, Social Media Marketing, Sales, Vendor Relationships, Estimates, Customer Service, Customer Retention, Online Communications, Online Reputation..., Enterprise Software, Technical Support, Information Technology, Knowledge Base, Windows, Linux Desktop, Android, Windows Phone, WebOS, iOS, Blackberry, Cable Broadband, Wireless Broadband, VoIP, POTS, Security, Alarm Systems, Dispatching, Wireless Networking, Customer Satisfaction
Education
Monroe Community College 2013 — 2013
EMT-B, Emergency Medical Technology/Technician (EMT Paramedic), A
Monroe Community College 2004 — 2011
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Finger Lakes BOCES 2001 — 2003
Certificate, Criminal Justice/Police Science
The Salzman Group September 2013 - Present
The Salzman Group February 2013 - September 2013
Little Falls Lumber Co August 2012 - January 2013
Little Falls Lumber Co July 2010 - January 2011
Time Warner Cable October 2009 - June 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Microsoft Office, Sales, Accounts Payable, Accounts Receivable, Account Reconciliation, QuickBooks, Data Entry, Deposits, Outlook, Cash, Expenses, Invoicing, Retail, Public Speaking, Event Planning, Team Building, Leadership, Event Management, Fundraising, Community Outreach, Social Media, Training, Social Networking, Time Management, Facebook, Nonprofits
Education
Monroe Community College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), General Studies
Time Warner Cable July 1981 - April 2014
Education
Mohawk Valley Community College-Utica Branch 1978 — 1980
Associate's Degree, Electrical/Electronics Maintenance and Repair Technology, 3.8 GPA
Time Warner Cable April 1986 - Present
Skills
Project Management, Construction Management, Construction Safety, Contractors, Customer Service, Project Engineering, Contract Negotiation, Materials Management, Product Evaluations
Education
Milwaukee Area Technical College 1980 — 1981
Milwaukee Tech 1975 — 1979
Machine Trade
Time Warner Cable December 1998 - Present
Education
Mohawk Valley Community College
Time Warner Cable October 1999 - Present
Time Warner Cable October 1999 - Present
Charter One Bank February 1992 - July 1999
Skills
Customer Satisfaction, Training, Customer Service
Education
E.J Wilson High School 1988 — 1990
Monroe Community College
Time Warner Cable February 2005 - Present
Skills
Telecommunications, VoIP, Wireless, Call Centers, IP, Broadband, Ethernet, Telephony, MPLS, Troubleshooting, Cisco Technologies, TCP/IP, Network Design, Switches, Computer Network..., Fiber Optics, Managed Services, Vendor Management, Routers, Customer Satisfaction
Education
Monroe College 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Technology