Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Employee
Years
Job
Industry
Johnny A. Robinson Johnny A. Robinson's Time Warner Cable Experience September 2010 - May 2013
Job Client Services Professional
Industry Marketing and Advertising
Experience
Yodle May 2013 - July 2015
Time Warner Cable September 2010 - May 2013
ViaMetric Inc June 2009 - June 2010
Rainmaker Systems June 2005 - June 2009
Dell Inc October 1996 - May 2005
TAD Technical June 1996 - October 1996
CompuAdd Corporation February 1988 - January 1996
IBM January 1987 - September 1987
BPI Systems October 1983 - May 1986
Skills
CRM, Salesforce.com, Channel, Solution Selling, Sales Operations, Business Development, Cross-functional Team..., Telecommunications, Call Center, Enterprise Software, Account Management, Process Improvement, Vendor Management, Direct Sales, Customer Retention, Call Centers, Customer Satisfaction, Sales Management, Sales, Marketing, Marketing Strategy, Marketing Communications, Online Advertising, Online Marketing, SEO, SEM, Strategy, Leadership, Customer Service, Lead Generation, Sales Process, B2B, Sales Presentations, Selling, Demand Generation, New Business Development, Strategic Partnerships, Professional Services, Cold Calling, Managed Services, Technical Support, Cloud Computing, Customer Experience, Analytics, SaaS, Product Management, Start-ups, Time Management, Team Leadership, Channel Partners
Education
Austin Community College 1977 — 1979
Business Administration and Management, General
Rancho High School 1975 — 1977
Business
Life
Park College
Marketing
The University of Texas at Austin
Business Administration
Yodle May 2013 - July 2015
Time Warner Cable September 2010 - May 2013
ViaMetric Inc June 2009 - June 2010
Rainmaker Systems June 2005 - June 2009
Dell Inc October 1996 - May 2005
TAD Technical June 1996 - October 1996
CompuAdd Corporation February 1988 - January 1996
IBM January 1987 - September 1987
BPI Systems October 1983 - May 1986
Skills
CRM, Salesforce.com, Channel, Solution Selling, Sales Operations, Business Development, Cross-functional Team..., Telecommunications, Call Center, Enterprise Software, Account Management, Process Improvement, Vendor Management, Direct Sales, Customer Retention, Call Centers, Customer Satisfaction, Sales Management, Sales, Marketing, Marketing Strategy, Marketing Communications, Online Advertising, Online Marketing, SEO, SEM, Strategy, Leadership, Customer Service, Lead Generation, Sales Process, B2B, Sales Presentations, Selling, Demand Generation, New Business Development, Strategic Partnerships, Professional Services, Cold Calling, Managed Services, Technical Support, Cloud Computing, Customer Experience, Analytics, SaaS, Product Management, Start-ups, Time Management, Team Leadership, Channel Partners
Education
Austin Community College 1977 — 1979
Business Administration and Management, General
Rancho High School 1975 — 1977
Business
Life
Park College
Marketing
The University of Texas at Austin
Business Administration
Chris Carwile Chris Carwile's Time Warner Cable Experience July 2013 - Present
Job Team Manager AppleCare
Industry Information Technology and Services
Experience
Apple January 2015 - Present
Time Warner Cable July 2013 - Present
Time Warner Cable March 2013 - July 2013
Time Warner Cable September 2012 - July 2013
TechComm Consulting July 2011 - September 2012
Warner Cable Business Class January 2010 - July 2011
Time Warner Cable March 2005 - January 2010
Skills
Innovative Thinking, Proactive Leader, Quick Study, Team Player, Salesforce.com, Analytics, CRM, Account Management, Call Center, Telecommunications, B2B, Forecasting, Contract Negotiation, Leadership, Teamwork, CSG, OMSE, Ethernet, Solution Selling, MPLS, Wireless, VoIP, Broadband, Call Centers, Lead Generation, Customer Service, Sales Operations, Customer Satisfaction, Strategy, Customer Retention, Sales, Cold Calling, Competitive Analysis, Customer Experience, Direct Sales, Management, Networking, Sales Management, Telephony, Managed Services, Sales Process, Selling, SaaS
Education
Austin Community College
Computer Science
Apple January 2015 - Present
Time Warner Cable July 2013 - Present
Time Warner Cable March 2013 - July 2013
Time Warner Cable September 2012 - July 2013
TechComm Consulting July 2011 - September 2012
Warner Cable Business Class January 2010 - July 2011
Time Warner Cable March 2005 - January 2010
Skills
Innovative Thinking, Proactive Leader, Quick Study, Team Player, Salesforce.com, Analytics, CRM, Account Management, Call Center, Telecommunications, B2B, Forecasting, Contract Negotiation, Leadership, Teamwork, CSG, OMSE, Ethernet, Solution Selling, MPLS, Wireless, VoIP, Broadband, Call Centers, Lead Generation, Customer Service, Sales Operations, Customer Satisfaction, Strategy, Customer Retention, Sales, Cold Calling, Competitive Analysis, Customer Experience, Direct Sales, Management, Networking, Sales Management, Telephony, Managed Services, Sales Process, Selling, SaaS
Education
Austin Community College
Computer Science
Bret Bradberry Bret Bradberry's Time Warner Cable Experience October 2013 - April 2014
Job at
Industry Information Technology and Services
Experience
Rush Enterprises, Inc April 2014 - Present
Time Warner Cable October 2013 - April 2014
TelePacific Communications July 2012 - October 2013
Grande Communications March 2008 - July 2012
Grande Communications July 2007 - March 2008
Grande Communications December 2005 - July 2007
Skills
Troubleshooting, Telecommunications, Call Centers, VoIP, Technical Support, T1, Wireless, Management, Training, Call Center, Broadband, Telephony, IP, Customer Satisfaction, MPLS, Networking, SIP, Cisco Technologies, Ethernet, Vendor Management, TCP/IP, Solution Selling, Computer Network..., Change Management, Performance Management, ATM networks, Human Resources, IVR, Performance Improvement, Quality Assurance, Software Documentation, Routers, Operating Systems, Customer Retention, Leadership, Customer Service, Team Leadership, SAP, SAP ERP, SAP Implementation, SAP BW
Education
Austin Community College 1997 — 1999
Associate of Arts and Sciences (A.A.S.)
Rockhurst University Continuing Education
Rush Enterprises, Inc April 2014 - Present
Time Warner Cable October 2013 - April 2014
TelePacific Communications July 2012 - October 2013
Grande Communications March 2008 - July 2012
Grande Communications July 2007 - March 2008
Grande Communications December 2005 - July 2007
Skills
Troubleshooting, Telecommunications, Call Centers, VoIP, Technical Support, T1, Wireless, Management, Training, Call Center, Broadband, Telephony, IP, Customer Satisfaction, MPLS, Networking, SIP, Cisco Technologies, Ethernet, Vendor Management, TCP/IP, Solution Selling, Computer Network..., Change Management, Performance Management, ATM networks, Human Resources, IVR, Performance Improvement, Quality Assurance, Software Documentation, Routers, Operating Systems, Customer Retention, Leadership, Customer Service, Team Leadership, SAP, SAP ERP, SAP Implementation, SAP BW
Education
Austin Community College 1997 — 1999
Associate of Arts and Sciences (A.A.S.)
Rockhurst University Continuing Education
John Sigg John Sigg's Time Warner Cable Experience July 2013 - Present
Job Account Executive at Time Warner Cable
Industry Information Technology and Services
Experience
Time Warner Cable July 2013 - Present
Harte-Hanks, Inc. February 2011 - June 2013
UniVista LLC December 2009 - December 2010
Homewatch CareGivers of Central Texas December 2005 - June 2009
Birch Communications May 2001 - July 2005
Skills
Cloud Computing, Entrepreneurship, Direct Sales, Sales Management, B2B, Virtualization, Leadership, Salesforce.com, Selling, Business Development, Sales Operations, Competitive Analysis, Sales, Training, Management, Telecommunications, Program Management, Business Planning, Data Center, Negotiation, Lead Generation, Solution Selling, Sales Process, Budgets, Security, SaaS, Strategic Partnerships, CRM, Cold Calling, Enterprise Software, Start-ups, Product Marketing, New Business Development, Social Media, Strategy, Sales Presentations, Channel Partners, Product Management, Customer Retention, Marketing, Customer Service, Professional Services, Team Building, Cross-functional Team..., Account Management
Education
Austin Community College 2001 — 2001
Fundamentals of Programming course
St. Louis Community College 1993 — 1994
Modern Japanese - three (3) courses
U.S. Army Armor Officer Advanced Course (AOAC) - Armor Center and School - Ft. Knox, KY 1991 — 1991
Rockhurst University 1989 — 1991
Masters in Business Administration, General Management
U.S. Army Signal Corps Officers' Basic Course - Ft. Gordon, GA 1986 — 1987
University of Central Missouri 1982 — 1986
Bachelors of Science in Business Administration, General Management and military science
Rockhurst High School 1980 — 1982
Bellarmine College Preparatory 1981 — 1981
Time Warner Cable July 2013 - Present
Harte-Hanks, Inc. February 2011 - June 2013
UniVista LLC December 2009 - December 2010
Homewatch CareGivers of Central Texas December 2005 - June 2009
Birch Communications May 2001 - July 2005
Skills
Cloud Computing, Entrepreneurship, Direct Sales, Sales Management, B2B, Virtualization, Leadership, Salesforce.com, Selling, Business Development, Sales Operations, Competitive Analysis, Sales, Training, Management, Telecommunications, Program Management, Business Planning, Data Center, Negotiation, Lead Generation, Solution Selling, Sales Process, Budgets, Security, SaaS, Strategic Partnerships, CRM, Cold Calling, Enterprise Software, Start-ups, Product Marketing, New Business Development, Social Media, Strategy, Sales Presentations, Channel Partners, Product Management, Customer Retention, Marketing, Customer Service, Professional Services, Team Building, Cross-functional Team..., Account Management
Education
Austin Community College 2001 — 2001
Fundamentals of Programming course
St. Louis Community College 1993 — 1994
Modern Japanese - three (3) courses
U.S. Army Armor Officer Advanced Course (AOAC) - Armor Center and School - Ft. Knox, KY 1991 — 1991
Rockhurst University 1989 — 1991
Masters in Business Administration, General Management
U.S. Army Signal Corps Officers' Basic Course - Ft. Gordon, GA 1986 — 1987
University of Central Missouri 1982 — 1986
Bachelors of Science in Business Administration, General Management and military science
Rockhurst High School 1980 — 1982
Bellarmine College Preparatory 1981 — 1981
Samer Tawil Samer Tawil's Time Warner Cable Experience May 2013 - September 2013
Job Actor/Model at Heyman Talent Agency
Industry Telecommunications
Experience
Heyman Talent Agency August 2013 - Present
Time Warner Cable May 2013 - September 2013
Rabadi Muay Thai and BJJ June 2010 - March 2013
Skills
Acting, Film, Entertainment, Feature Films, Television, Film Production, Short Films, Theatre, Directing
Education
Austin Community College 2007 — 2011
Huston-Tillotson University
Heyman Talent Agency August 2013 - Present
Time Warner Cable May 2013 - September 2013
Rabadi Muay Thai and BJJ June 2010 - March 2013
Skills
Acting, Film, Entertainment, Feature Films, Television, Film Production, Short Films, Theatre, Directing
Education
Austin Community College 2007 — 2011
Huston-Tillotson University
Ryan R. Kyle's Time Warner Cable Experience July 2008 - July 2009
Job Analytical, Innovative, and Client Centered Business Professional
Industry Information Technology and Services
Experience
RenewData (Aquired by LDiscovery) February 2014 - January 2015
Deloitte February 2010 - February 2014
Grande Communications October 2001 - February 2010
Time Warner Cable July 2008 - July 2009
Skills
Leadership, Analysis, Litigation Support, Analytics, Data Analysis, Databases, Call Centers, Computer Forensics, Customer Service, Sales Operations, Sales, Direct Sales, Consulting, Project Planning, Budgets, Project Management, Vendor Management, Document Management, Problem Solving, Sales Management, Professional Services, EDRMS, Relativity, Fraud, Security, Creative Problem Solving, Collaborative Problem..., Salesforce Training, Manage Client..., Collections, SQL, Process Excellence, Business Intelligence, Business Operations, Business Development, Training, Standards Development, Financial Performance..., Budget Management, Client Relations, Team Motivation, Cost Control, Reporting & Analysis, T-SQL, Microsoft Excel, Salesforce.com, Technology Management, Management, Process Improvement, Strategy
Education
Brigham Young University - Idaho 2012 — 2013
Austin Community College 2006 — 2007
Yavapai College 1993 — 1994
RenewData (Aquired by LDiscovery) February 2014 - January 2015
Deloitte February 2010 - February 2014
Grande Communications October 2001 - February 2010
Time Warner Cable July 2008 - July 2009
Skills
Leadership, Analysis, Litigation Support, Analytics, Data Analysis, Databases, Call Centers, Computer Forensics, Customer Service, Sales Operations, Sales, Direct Sales, Consulting, Project Planning, Budgets, Project Management, Vendor Management, Document Management, Problem Solving, Sales Management, Professional Services, EDRMS, Relativity, Fraud, Security, Creative Problem Solving, Collaborative Problem..., Salesforce Training, Manage Client..., Collections, SQL, Process Excellence, Business Intelligence, Business Operations, Business Development, Training, Standards Development, Financial Performance..., Budget Management, Client Relations, Team Motivation, Cost Control, Reporting & Analysis, T-SQL, Microsoft Excel, Salesforce.com, Technology Management, Management, Process Improvement, Strategy
Education
Brigham Young University - Idaho 2012 — 2013
Austin Community College 2006 — 2007
Yavapai College 1993 — 1994
Thomas Maynard Thomas Maynard's Time Warner Cable Experience June 2009 - August 2011
Job Manager of Information Services at Medac, Inc and KAM Technologies
Industry Hospital & Health Care
Experience
Medac, Inc and KAM Technologies October 2013 - Present
Medac, Inc and KAM Technologies August 2011 - Present
Time Warner Cable June 2009 - August 2011
Electrolux Major Appliances March 2007 - May 2009
Electrolux Major Appliances February 2003 - March 2007
Skills
Crystal Reports, Microsoft SQL Server, Microsoft Office, SQL Server Management..., SSRS, Business Analysis, Data Analysis, Databases, Personal Development, Personnel Management, Oral & Written..., Time Management, People Development, Visual Studio, Dimensional Modeling, Data Warehousing, Mediation, Technical Training, Relational Databases, Database Design, ETL, ETL Tools, PowerPivot, Forecasting, Access, Database Administration, Analysis Services, SQL
Education
Augusta State University 1994 — 1995
Columbus State University 1993 — 1994
Medac, Inc and KAM Technologies October 2013 - Present
Medac, Inc and KAM Technologies August 2011 - Present
Time Warner Cable June 2009 - August 2011
Electrolux Major Appliances March 2007 - May 2009
Electrolux Major Appliances February 2003 - March 2007
Skills
Crystal Reports, Microsoft SQL Server, Microsoft Office, SQL Server Management..., SSRS, Business Analysis, Data Analysis, Databases, Personal Development, Personnel Management, Oral & Written..., Time Management, People Development, Visual Studio, Dimensional Modeling, Data Warehousing, Mediation, Technical Training, Relational Databases, Database Design, ETL, ETL Tools, PowerPivot, Forecasting, Access, Database Administration, Analysis Services, SQL
Education
Augusta State University 1994 — 1995
Columbus State University 1993 — 1994
Michelle Hodge Michelle Hodge's Time Warner Cable Experience 1999 - 2000
Job High School Spanish Teacher at Lockhart High School
Industry Primary/Secondary Education
Experience
Lockhart High School July 2015 - Present
Kileen Independent School Dst January 2015 - July 2015
Advanced Transcription, Inc. 2007 - 2011
Walmart 2005 - 2006
Affiliated Computer Services 2005 - 2005
Public Storage 2003 - 2004
Austin American-Statesman 2000 - 2003
Time Warner Cable 1999 - 2000
Skills
Spanish Teaching, Spanish, Teaching, Tutoring, Spanish Literature, Spanish-speaking, Translation, Medical Transcription, Computers
Education
The University of Texas at Austin 2012 — 2014
Bachelor of Arts (B.A.), Spanish Language Teacher Education, 3.17
Austin Community College 2010 — 2012
Associate of Arts (AA), Spanish Language Teacher Education, 3.4
Career Step 2006 — 2007
Medical Transcription Certificate with High Honors, Medical Transcription/Transcriptionist
Southern Virginia University 1998 — 1998
Liberal Arts and Sciences/Liberal Studies
Brigham Young University - Idaho 1994 — 1995
Education
Lockhart High School July 2015 - Present
Kileen Independent School Dst January 2015 - July 2015
Advanced Transcription, Inc. 2007 - 2011
Walmart 2005 - 2006
Affiliated Computer Services 2005 - 2005
Public Storage 2003 - 2004
Austin American-Statesman 2000 - 2003
Time Warner Cable 1999 - 2000
Skills
Spanish Teaching, Spanish, Teaching, Tutoring, Spanish Literature, Spanish-speaking, Translation, Medical Transcription, Computers
Education
The University of Texas at Austin 2012 — 2014
Bachelor of Arts (B.A.), Spanish Language Teacher Education, 3.17
Austin Community College 2010 — 2012
Associate of Arts (AA), Spanish Language Teacher Education, 3.4
Career Step 2006 — 2007
Medical Transcription Certificate with High Honors, Medical Transcription/Transcriptionist
Southern Virginia University 1998 — 1998
Liberal Arts and Sciences/Liberal Studies
Brigham Young University - Idaho 1994 — 1995
Education
Edward Burk Edward Burk's Time Warner Cable Experience June 1995 - August 2015
Job Network Supervisor at Time Warner Cable
Industry Financial Services
Experience
Warner Cable July 1995 - August 2015
Time Warner Cable June 1995 - August 2015
Warner Cable January 2002 - January 2004
Warner Cable January 1999 - January 2002
Warner Cable January 1995 - January 2002
Education
Austin Community College
Telecommunications, Current
Warner Cable July 1995 - August 2015
Time Warner Cable June 1995 - August 2015
Warner Cable January 2002 - January 2004
Warner Cable January 1999 - January 2002
Warner Cable January 1995 - January 2002
Education
Austin Community College
Telecommunications, Current
Irma Vazquez's Time Warner Cable Experience 1990 - 2007
Job Program Manager at Family Endeavors, Inc.
Industry Nonprofit Organization Management
Experience
Family Endeavors, Inc. May 2015 - Present
San Antonio Family Endeavors November 2014 - May 2015
San Antonio Family Endeavors June 2014 - November 2014
US Department of Health and Human Services April 2013 - February 2014
Texas Department of Health and Human Services August 2012 - April 2013
Amador Rodriguez Jevenile Boot Camp November 2010 - January 2012
Borland Software November 2007 - February 2010
Apartment Experts January 2010 - 2010
Time warner cable 1990 - 2007
Lacks Furniture 1987 - 1988
Skills
Management, Call Center, Leadership, Process Improvement, Customer Satisfaction, ICD-9, Healthcare Management, Call Centers, Training, Team Building, Program Management, Human Resources, Strategic Planning, Customer Service, Budgets, Team Leadership, Public Speaking, Account Management, Time Management, Policy
Education
Kaplan University-Davenport Campus 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Kaplan Colleg 2010 — 2012
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management, 3.4
University of Phoenix 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
Austin Community College
Family Endeavors, Inc. May 2015 - Present
San Antonio Family Endeavors November 2014 - May 2015
San Antonio Family Endeavors June 2014 - November 2014
US Department of Health and Human Services April 2013 - February 2014
Texas Department of Health and Human Services August 2012 - April 2013
Amador Rodriguez Jevenile Boot Camp November 2010 - January 2012
Borland Software November 2007 - February 2010
Apartment Experts January 2010 - 2010
Time warner cable 1990 - 2007
Lacks Furniture 1987 - 1988
Skills
Management, Call Center, Leadership, Process Improvement, Customer Satisfaction, ICD-9, Healthcare Management, Call Centers, Training, Team Building, Program Management, Human Resources, Strategic Planning, Customer Service, Budgets, Team Leadership, Public Speaking, Account Management, Time Management, Policy
Education
Kaplan University-Davenport Campus 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Kaplan Colleg 2010 — 2012
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management, 3.4
University of Phoenix 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
Austin Community College
Norma Jean Norma Jean's Time Warner Cable Experience February 2015 - Present
Job SMESubject Matter Expert\Retention Tier 3
Industry Telecommunications
Experience
Time Warner Cable February 2015 - Present
Time Warner Cable August 2011 - Present
AT&T December 2008 - June 2011
Verizon Wireless July 2007 - November 2008
TS2 Brand Consulting April 2004 - September 2005
Skills
Training, Management, Customer Experience, Customer Retention, Telecommunications, Call Centers, Customer Satisfaction, Sales, Team Leadership, Wireless, Customer Service, Account Management, Mobile Devices, VoIP, Sales Management, Leadership, Managed Services, Project Management, Sales Process, Vendor Management, Strategic Partnerships, Marketing Strategy, Salesforce.com, Solution Selling, Cross-functional Team..., Broadband, Product Management, CRM, Direct Sales, Sales Operations, IP, Change Management, Competitive Analysis, Program Management, Ethernet, Team Building, Telephony, Business Strategy, Troubleshooting, Marketing, Recruiting, Forecasting, Product Marketing, Process Improvement, Employee Training, Technical Support, Strategic Planning
Education
Austin Community College
Time Warner Cable February 2015 - Present
Time Warner Cable August 2011 - Present
AT&T December 2008 - June 2011
Verizon Wireless July 2007 - November 2008
TS2 Brand Consulting April 2004 - September 2005
Skills
Training, Management, Customer Experience, Customer Retention, Telecommunications, Call Centers, Customer Satisfaction, Sales, Team Leadership, Wireless, Customer Service, Account Management, Mobile Devices, VoIP, Sales Management, Leadership, Managed Services, Project Management, Sales Process, Vendor Management, Strategic Partnerships, Marketing Strategy, Salesforce.com, Solution Selling, Cross-functional Team..., Broadband, Product Management, CRM, Direct Sales, Sales Operations, IP, Change Management, Competitive Analysis, Program Management, Ethernet, Team Building, Telephony, Business Strategy, Troubleshooting, Marketing, Recruiting, Forecasting, Product Marketing, Process Improvement, Employee Training, Technical Support, Strategic Planning
Education
Austin Community College
J. Wes Pickens J. Wes Pickens's Time Warner Cable Experience December 2003 - March 2007
Job Software Developer at Liquid Litigation Management
Industry Computer Software
Experience
Liquid Litigation Management June 2012 - Present
Postini / Google April 2007 - July 2008
Time Warner Cable December 2003 - March 2007
Time Warner Cable November 2002 - December 2003
Time Warner Cable May 2000 - November 2002
Skills
Java, Software Development, jQuery, JavaScript, jQuery UI, OOP, Object-Oriented..., Programming, HTML, AJAX, SQL, Oracle, CSS, Struts, Tomcat, DNS, Linux, Python, Technical Support, Troubleshooting, Enterprise Software, SaaS, Windows, Cloud Computing, MySQL, Git, Subnetting, TCP/IP, Router Configuration, IP, Eclipse, Oracle SQL Developer, Tortoise SVN, C, C++, Haskell, Prolog, Lisp, Google Project Hosting, IP Networking
Education
The University of Texas at Austin 2009 — 2012
B.A., Computer Science
Austin Community College 2008 — 2009
Liquid Litigation Management June 2012 - Present
Postini / Google April 2007 - July 2008
Time Warner Cable December 2003 - March 2007
Time Warner Cable November 2002 - December 2003
Time Warner Cable May 2000 - November 2002
Skills
Java, Software Development, jQuery, JavaScript, jQuery UI, OOP, Object-Oriented..., Programming, HTML, AJAX, SQL, Oracle, CSS, Struts, Tomcat, DNS, Linux, Python, Technical Support, Troubleshooting, Enterprise Software, SaaS, Windows, Cloud Computing, MySQL, Git, Subnetting, TCP/IP, Router Configuration, IP, Eclipse, Oracle SQL Developer, Tortoise SVN, C, C++, Haskell, Prolog, Lisp, Google Project Hosting, IP Networking
Education
The University of Texas at Austin 2009 — 2012
B.A., Computer Science
Austin Community College 2008 — 2009
Michele Glenewinkel's Time Warner Cable Experience May 2012 - July 2014
Job Direct Lead Manager at DKI Commercial Solutions
Industry Telecommunications
Experience
DKI Commercial Solutions July 2015 - Present
Comcast August 2014 - July 2015
Time Warner Cable May 2012 - July 2014
Time Warner Cable May 2010 - May 2012
Time Warner Cable March 2008 - May 2010
Time Warner Cable April 2006 - March 2008
Time Warner Cable October 2005 - March 2006
First USA 1995 - 1999
Skills
Customer Experience, Call Centers, Telecommunications, Customer Retention, VoIP, Broadband, Customer Satisfaction, Workforce Management, Wireless, Avaya, Telephony, Process Improvement, Troubleshooting, Team Leadership, Training, Performance Management, Management, Team Management, Sales, Selling, Avaya Technologies
Education
Austin Community College
Liberal Arts
Hoffman Estates High School
DKI Commercial Solutions July 2015 - Present
Comcast August 2014 - July 2015
Time Warner Cable May 2012 - July 2014
Time Warner Cable May 2010 - May 2012
Time Warner Cable March 2008 - May 2010
Time Warner Cable April 2006 - March 2008
Time Warner Cable October 2005 - March 2006
First USA 1995 - 1999
Skills
Customer Experience, Call Centers, Telecommunications, Customer Retention, VoIP, Broadband, Customer Satisfaction, Workforce Management, Wireless, Avaya, Telephony, Process Improvement, Troubleshooting, Team Leadership, Training, Performance Management, Management, Team Management, Sales, Selling, Avaya Technologies
Education
Austin Community College
Liberal Arts
Hoffman Estates High School
Daniel Denniston Daniel Denniston's Time Warner Cable Experience May 2008 - October 2013
Job Construction Coordinator at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable Business Class October 2013 - Present
Time Warner Cable May 2008 - October 2013
Time Warner Cable October 2007 - May 2008
Noble Resources Corp. May 2007 - October 2007
Skills
Ethernet, Fiber Splicing, Fiber Optics, Problem Solving, Troubleshooting, OSP Engineering, OSP Construction, Project Management, Broadband, Network Design, Project Planning, Cabling, IP, Telephony, Team Leadership
Education
Austin Community College 2002 — 2003
Time Warner Cable Business Class October 2013 - Present
Time Warner Cable May 2008 - October 2013
Time Warner Cable October 2007 - May 2008
Noble Resources Corp. May 2007 - October 2007
Skills
Ethernet, Fiber Splicing, Fiber Optics, Problem Solving, Troubleshooting, OSP Engineering, OSP Construction, Project Management, Broadband, Network Design, Project Planning, Cabling, IP, Telephony, Team Leadership
Education
Austin Community College 2002 — 2003
Christopher Akin's Time Warner Cable Experience January 2014 - April 2015
Job Co Owner of Christopher Robin Enterprises
Industry Telecommunications
Experience
Grande Communications Networks LLC May 2015 - Present
Christopher Robin Enterprises January 2013 - Present
Time Warner Cable January 2014 - April 2015
Akin Inspection January 2005 - April 2015
Safelite AutoGlass March 2013 - October 2013
Skills
Customer Service, Customer Satisfaction, Management, Sales, Troubleshooting, Team Building, Sales Management, Account Management, Training, New Business Development, Business Strategy, Strategic Planning
Education
Austin Community College 2006 — 2008
Associates of Architecture (A.Arch.), Engineering and Design Graphics
Grande Communications Networks LLC May 2015 - Present
Christopher Robin Enterprises January 2013 - Present
Time Warner Cable January 2014 - April 2015
Akin Inspection January 2005 - April 2015
Safelite AutoGlass March 2013 - October 2013
Skills
Customer Service, Customer Satisfaction, Management, Sales, Troubleshooting, Team Building, Sales Management, Account Management, Training, New Business Development, Business Strategy, Strategic Planning
Education
Austin Community College 2006 — 2008
Associates of Architecture (A.Arch.), Engineering and Design Graphics
Alfredo Bernal Alfredo Bernal's Time Warner Cable Experience September 2012 - August 2014
Job REALTOR® at RE/MAX 1
Industry Real Estate
Experience
RE/MAX 1 February 2015 - Present
Premiere Team Real Estate May 2014 - February 2015
Time Warner Cable September 2012 - August 2014
Nexxlinx August 2009 - September 2012
Realty World, John Horton and Associates May 2005 - February 2007
Skills
Troubleshooting, Active Directory, Service Delivery, VMware, Windows Server, Citrix, Telecommunications, Virtualization, Servers, IT Service Management, System Administration, Data Center, ITIL, Windows, Network Administration, CRM, Call Centers, Customer Satisfaction, Customer Service, Management, New Business Development, Project Management, Sales, Team Building, Budgets, Business Development, Leadership, Marketing, Negotiation, Strategic Planning, Real Estate, Microsoft Office, Public Speaking
Education
Saint Edwards University 1992 — 1994
Bachelor of Business Administration (BBA), Finance, General
Austin Community College 1988 — 1991
RE/MAX 1 February 2015 - Present
Premiere Team Real Estate May 2014 - February 2015
Time Warner Cable September 2012 - August 2014
Nexxlinx August 2009 - September 2012
Realty World, John Horton and Associates May 2005 - February 2007
Skills
Troubleshooting, Active Directory, Service Delivery, VMware, Windows Server, Citrix, Telecommunications, Virtualization, Servers, IT Service Management, System Administration, Data Center, ITIL, Windows, Network Administration, CRM, Call Centers, Customer Satisfaction, Customer Service, Management, New Business Development, Project Management, Sales, Team Building, Budgets, Business Development, Leadership, Marketing, Negotiation, Strategic Planning, Real Estate, Microsoft Office, Public Speaking
Education
Saint Edwards University 1992 — 1994
Bachelor of Business Administration (BBA), Finance, General
Austin Community College 1988 — 1991
Christopher Sales's Time Warner Cable Experience December 2006 - February 2008
Job Senior Inside Sales Rep
Industry Business Supplies and Equipment
Experience
Office Depot January 2015 - Present
AT&T May 2008 - November 2014
AT&T November 2012 - October 2013
Time Warner Cable December 2006 - February 2008
Skills
Telecommunications, Wireless, Call Centers, Direct Sales, Customer Experience, VoIP, Solution Selling, Customer Satisfaction, Mobile Devices, Account Management, Sales, Cellular Communications, Cold Calling, Sales Operations, Sales Process, Salesforce.com, Sales Management, Customer Service, Team Leadership, Troubleshooting, Product Management, Retail Sales, Sales Presentations, Training, Retail, New Business Development, Microsoft Office, Technical Support, Mobile Technology, CRM, Wireless Networking
Education
Texas State University 2011 — 2015
Bachelor of Arts (BA), Psychology
Austin Community College 2008 — 2011
Psychology
Office Depot January 2015 - Present
AT&T May 2008 - November 2014
AT&T November 2012 - October 2013
Time Warner Cable December 2006 - February 2008
Skills
Telecommunications, Wireless, Call Centers, Direct Sales, Customer Experience, VoIP, Solution Selling, Customer Satisfaction, Mobile Devices, Account Management, Sales, Cellular Communications, Cold Calling, Sales Operations, Sales Process, Salesforce.com, Sales Management, Customer Service, Team Leadership, Troubleshooting, Product Management, Retail Sales, Sales Presentations, Training, Retail, New Business Development, Microsoft Office, Technical Support, Mobile Technology, CRM, Wireless Networking
Education
Texas State University 2011 — 2015
Bachelor of Arts (BA), Psychology
Austin Community College 2008 — 2011
Psychology
Celena Mangus's Time Warner Cable Experience May 2014 - Present
Job IT Security Analyst at Time Warner Cable
Industry Computer & Network Security
Experience
Time Warner Cable May 2014 - Present
Time Warner Cable February 2013 - April 2014
TechHarte Hanks November 1997 - December 1998
Defense Technical Information Center June 1995 - August 1997
Fort Myer Provost Marshal Office July 1993 - June 1995
ClerkCadet Service Division February 1988 - February 1990
Skills
Nonprofits, Data Entry, Microsoft Office, Outlook, Leadership, Training, Microsoft Excel, Microsoft Word, Access, Troubleshooting, Telephone Skills, Technical Support, PowerPoint, Event Planning, Social Media
Education
Austin Community College 2014 — 2016
CCNA Certification, Internet Security
Global Knowledge 2014 — 2015
CCNA Bootcamp
Time Warner Cable May 2014 - Present
Time Warner Cable February 2013 - April 2014
TechHarte Hanks November 1997 - December 1998
Defense Technical Information Center June 1995 - August 1997
Fort Myer Provost Marshal Office July 1993 - June 1995
ClerkCadet Service Division February 1988 - February 1990
Skills
Nonprofits, Data Entry, Microsoft Office, Outlook, Leadership, Training, Microsoft Excel, Microsoft Word, Access, Troubleshooting, Telephone Skills, Technical Support, PowerPoint, Event Planning, Social Media
Education
Austin Community College 2014 — 2016
CCNA Certification, Internet Security
Global Knowledge 2014 — 2015
CCNA Bootcamp
Laura Pals's Time Warner Cable Experience January 2004 - Present
Job Executive Assistant at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable January 2004 - Present
Mystro TV January 2002 - January 2004
Prudential Relocation September 1999 - April 2001
Skills
Telecommunications, Outlook, Travel Planning, Meeting Scheduling, Meet Deadlines, Calendaring, Office Administration, Office Management, PeopleSoft, Meeting Planning, Administrative..., Budgets, Call Centers, Vendor Management, Administrative..., Management
Education
Augustana College (SD) 1980 — 1984
Bachelor of Arts (BA), Education of the Deaf/Elementary Education
Time Warner Cable January 2004 - Present
Mystro TV January 2002 - January 2004
Prudential Relocation September 1999 - April 2001
Skills
Telecommunications, Outlook, Travel Planning, Meeting Scheduling, Meet Deadlines, Calendaring, Office Administration, Office Management, PeopleSoft, Meeting Planning, Administrative..., Budgets, Call Centers, Vendor Management, Administrative..., Management
Education
Augustana College (SD) 1980 — 1984
Bachelor of Arts (BA), Education of the Deaf/Elementary Education
Shelley Ryan Shelley Ryan's Time Warner Cable Experience 1998 - 2001
Job Manager, Owner Services at Hilton Worldwide
Industry Hospitality
Experience
Hilton Worldwide December 2014 - Present
Hilton Worldwide December 2012 - December 2014
Various Schools and Organizations 2001 - March 2013
Time Warner Cable 1998 - 2001
GE Capital 1996 - 1998
Maynard, Cooper & Gale, P.C. 1995 - 1996
Skills
Process Improvement, Collaborative Problem..., Project Management, Six Sigma, Compliance, Policy Analysis, Policy Writing, Procedure Development, Procedure Manuals, Disaster Recovery, Technical Audits, Risk Assessment, Liaison, Negotiation, Delegation, Organization, Time Management, Microsoft Office, Microsoft Project, Visio, Microsoft Access, Microsoft Excel, PowerPoint, Customer Service, Process Scheduler, Microsoft Word, Data Entry, Office Management, Administrative..., Budget, Budgets, Fundraising, Program Management, Software Documentation, Leadership, Management, Strategic Planning, Event Planning
Education
Auburn University 1991 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
Hilton Worldwide December 2014 - Present
Hilton Worldwide December 2012 - December 2014
Various Schools and Organizations 2001 - March 2013
Time Warner Cable 1998 - 2001
GE Capital 1996 - 1998
Maynard, Cooper & Gale, P.C. 1995 - 1996
Skills
Process Improvement, Collaborative Problem..., Project Management, Six Sigma, Compliance, Policy Analysis, Policy Writing, Procedure Development, Procedure Manuals, Disaster Recovery, Technical Audits, Risk Assessment, Liaison, Negotiation, Delegation, Organization, Time Management, Microsoft Office, Microsoft Project, Visio, Microsoft Access, Microsoft Excel, PowerPoint, Customer Service, Process Scheduler, Microsoft Word, Data Entry, Office Management, Administrative..., Budget, Budgets, Fundraising, Program Management, Software Documentation, Leadership, Management, Strategic Planning, Event Planning
Education
Auburn University 1991 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
Richard Merritt Richard Merritt's Time Warner Cable Experience April 2011 - September 2012
Job Line Cook at Hot Metal Diner
Industry Telecommunications
Experience
Hot Metal Diner November 2014 - Present
Dirtnail April 2013 - November 2014
Apple October 2012 - April 2013
Time Warner Cable April 2011 - September 2012
Big Top Candy Shop July 2011 - December 2011
AT&T Reseller August 2007 - July 2009
Skills
Arc Welding, Cisco Technologies, Troubleshooting, Internet Troubleshooting, Cellular Communications, Sales, Talking, Public Speaking, Call Center, Management, Call Centers, Technical Support, Customer Service, Telecommunications, Routers, Computer Hardware, Customer Satisfaction, Training, Process Improvement, Outlook
Education
Austin Community College 2010 — 2012
Lake Travis 1999 — 2003
Hot Metal Diner November 2014 - Present
Dirtnail April 2013 - November 2014
Apple October 2012 - April 2013
Time Warner Cable April 2011 - September 2012
Big Top Candy Shop July 2011 - December 2011
AT&T Reseller August 2007 - July 2009
Skills
Arc Welding, Cisco Technologies, Troubleshooting, Internet Troubleshooting, Cellular Communications, Sales, Talking, Public Speaking, Call Center, Management, Call Centers, Technical Support, Customer Service, Telecommunications, Routers, Computer Hardware, Customer Satisfaction, Training, Process Improvement, Outlook
Education
Austin Community College 2010 — 2012
Lake Travis 1999 — 2003
Nancy Fitzgerald's Time Warner Cable Experience August 2009 - October 2011
Job Office Manager at WGU Texas
Industry Higher Education
Experience
WGU Texas February 2012 - Present
Time Warner Cable August 2009 - October 2011
Time Warner Cable March 2001 - August 2009
Spherion October 2000 - February 2001
U.S. Risk Underwriters, Inc. June 1997 - October 2000
ECS Underwriting, Inc. May 1996 - June 1997
Skills
Community Outreach, Community Relations, Conferences, Corporate Branding, Corporate Communications, Creative Problem Solving, Creative Writing, Customer Service, Eclipse Traffic Software, Editing, Event Management, Event Planning, GIFTS Corporate..., Management, Marketing, Marketing Communications, Microsoft Office, Newsletters, Office Management, Organizing, Product Launch, Outlook, Product Marketing, Project Execution, Project Planning, Proofreading, PSAs, Public Relations, Public Speaking, Publicity, Reports, Strategic Planning, Team Building, Web Content Manage, Donations, Events, Project Management, CRM, Budgets, Nonprofits, Interviews, Leadership, Salesforce.com, Community Development, Strategy, Organizational..., Administration, Problem Solving
Education
Texas State University-San Marcos 2010 — 2010
Bachelor of Arts, Applied Sciences
Austin Community College 2009 — 2009
Texas A&M University-Corpus Christi 1978 — 1980
Elementary Education
Del Mar College 1976 — 1978
Associate of Arts
WGU Texas February 2012 - Present
Time Warner Cable August 2009 - October 2011
Time Warner Cable March 2001 - August 2009
Spherion October 2000 - February 2001
U.S. Risk Underwriters, Inc. June 1997 - October 2000
ECS Underwriting, Inc. May 1996 - June 1997
Skills
Community Outreach, Community Relations, Conferences, Corporate Branding, Corporate Communications, Creative Problem Solving, Creative Writing, Customer Service, Eclipse Traffic Software, Editing, Event Management, Event Planning, GIFTS Corporate..., Management, Marketing, Marketing Communications, Microsoft Office, Newsletters, Office Management, Organizing, Product Launch, Outlook, Product Marketing, Project Execution, Project Planning, Proofreading, PSAs, Public Relations, Public Speaking, Publicity, Reports, Strategic Planning, Team Building, Web Content Manage, Donations, Events, Project Management, CRM, Budgets, Nonprofits, Interviews, Leadership, Salesforce.com, Community Development, Strategy, Organizational..., Administration, Problem Solving
Education
Texas State University-San Marcos 2010 — 2010
Bachelor of Arts, Applied Sciences
Austin Community College 2009 — 2009
Texas A&M University-Corpus Christi 1978 — 1980
Elementary Education
Del Mar College 1976 — 1978
Associate of Arts
Eric Gentry's Time Warner Cable Experience January 2013 - May 2013
Job Site Manager at DMI Technologies
Industry Telecommunications
Experience
DMI Technologies March 2014 - Present
Schneider Electric May 2013 - November 2013
Time Warner Cable January 2013 - May 2013
Electra Link Dallas February 2012 - November 2012
2003-2007Stanley Security Solutions July 2003 - November 2007
Kohl's Inc January 2000 - January 2003
ACS Dataline August 1999 - February 2000
Concord Insurance, Inc January 1999 - January 2000
Security Technologies Group January 1998 - January 2000
Skills
Project Management, Program Management, Integration, Telecommunications, Management, Sales, Customer Service, Account Management, Networking, Sales Management, Security, Team Leadership, Team Building, Troubleshooting, Customer Satisfaction, Data Center, Process Scheduler, Wireless
Education
Georgetown High School 1988 — 1992
Austin Community College
bachelors degreeHigh School Diploma
DMI Technologies March 2014 - Present
Schneider Electric May 2013 - November 2013
Time Warner Cable January 2013 - May 2013
Electra Link Dallas February 2012 - November 2012
2003-2007Stanley Security Solutions July 2003 - November 2007
Kohl's Inc January 2000 - January 2003
ACS Dataline August 1999 - February 2000
Concord Insurance, Inc January 1999 - January 2000
Security Technologies Group January 1998 - January 2000
Skills
Project Management, Program Management, Integration, Telecommunications, Management, Sales, Customer Service, Account Management, Networking, Sales Management, Security, Team Leadership, Team Building, Troubleshooting, Customer Satisfaction, Data Center, Process Scheduler, Wireless
Education
Georgetown High School 1988 — 1992
Austin Community College
bachelors degreeHigh School Diploma
Andrew Nixon II's Time Warner Cable Experience 2007 - Present
Job Youngevity
Industry Health, Wellness and Fitness
Experience
Youngevity Distributor June 2011 - Present
Time Warner Cable 2007 - Present
Skills
T1, Telecommunications, Call Center, Telephony, Cabling
Education
Austin Community College 1996 — 2003
Semiconductor, Electronics
New Hanover High 1980 — 1983
Diploma, General Studies
Youngevity Distributor June 2011 - Present
Time Warner Cable 2007 - Present
Skills
T1, Telecommunications, Call Center, Telephony, Cabling
Education
Austin Community College 1996 — 2003
Semiconductor, Electronics
New Hanover High 1980 — 1983
Diploma, General Studies
James Contreras's Time Warner Cable Experience February 2015 - June 2015
Job Account Executive at Time Warner Cable
Industry Computer Software
Experience
Verizon Wireless July 2015 - Present
Time Warner Cable February 2015 - June 2015
AT&T October 2013 - September 2014
Sprint May 2012 - December 2012
Apple Retail June 2008 - December 2010
Skills
Advertising, Retail, Computer Repair, Sales, Training, Marketing, Customer Service, Mac, Customer Satisfaction, Microsoft Office, iWork, Consumer Electronics, OS X, Inventory Management, iPhone, Technical Support, Social Networking, iOS, Mac OS, Adobe Creative Suite, Social Media, Account Management, Team Leadership
Education
San Antonio College 2010 — 2013
Associate's degree, Computer Programming
Austin Community College
Computer Science
MacArthur High School
Verizon Wireless July 2015 - Present
Time Warner Cable February 2015 - June 2015
AT&T October 2013 - September 2014
Sprint May 2012 - December 2012
Apple Retail June 2008 - December 2010
Skills
Advertising, Retail, Computer Repair, Sales, Training, Marketing, Customer Service, Mac, Customer Satisfaction, Microsoft Office, iWork, Consumer Electronics, OS X, Inventory Management, iPhone, Technical Support, Social Networking, iOS, Mac OS, Adobe Creative Suite, Social Media, Account Management, Team Leadership
Education
San Antonio College 2010 — 2013
Associate's degree, Computer Programming
Austin Community College
Computer Science
MacArthur High School
Winchester Robinson's Time Warner Cable Experience September 2005 - March 2008
Job Technical Writer and Web Editor
Industry Telecommunications
Experience
Phoenix Risining Art Publishing August 2012 - December 2012
Knology December 2007 - January 2012
Time Warner Cable September 2005 - March 2008
Skills
Windows, Microsoft Office, Mac OS X, CSS Javascript, HTML 5, Dreamweaver, Photoshop, Final Cut Pro, Adobe Acrobat
Education
Georgia Regents University 2006 — 2013
Bachelor of Arts (BA), Communication and Media Studies, 3.1
Augusta Technical College 2000 — 2003
Associate of Science (A.S.), Electrical Engineering Technologies/Technicians
Satellite High School 1997 — 2000
Augusta State University
Communication, Professional, Technical, Business, and Scientific Writing
Phoenix Risining Art Publishing August 2012 - December 2012
Knology December 2007 - January 2012
Time Warner Cable September 2005 - March 2008
Skills
Windows, Microsoft Office, Mac OS X, CSS Javascript, HTML 5, Dreamweaver, Photoshop, Final Cut Pro, Adobe Acrobat
Education
Georgia Regents University 2006 — 2013
Bachelor of Arts (BA), Communication and Media Studies, 3.1
Augusta Technical College 2000 — 2003
Associate of Science (A.S.), Electrical Engineering Technologies/Technicians
Satellite High School 1997 — 2000
Augusta State University
Communication, Professional, Technical, Business, and Scientific Writing
Rick Fuentes Rick Fuentes's Time Warner Cable Experience July 2009 - Present
Job Tech Support Rep at Time Warner Cable
Industry Consumer Services
Experience
Time Warner Cable July 2009 - Present
Time Warner Cable May 2006 - April 2009
Dell 2004 - 2006
Sales Manager May 2001 - January 2004
Harte-Hanks Response Management March 1998 - May 2001
Skills
Coaching, Sales, Team Leadership, Troubleshooting, Direct Sales, Call Center, Call Centers, Management, Time Management, Customer Retention, Customer Satisfaction, Training, Leadership, Telecommunications
Education
Austin Community College
Business
Levelland High School
General
South Plains College
Business
Time Warner Cable July 2009 - Present
Time Warner Cable May 2006 - April 2009
Dell 2004 - 2006
Sales Manager May 2001 - January 2004
Harte-Hanks Response Management March 1998 - May 2001
Skills
Coaching, Sales, Team Leadership, Troubleshooting, Direct Sales, Call Center, Call Centers, Management, Time Management, Customer Retention, Customer Satisfaction, Training, Leadership, Telecommunications
Education
Austin Community College
Business
Levelland High School
General
South Plains College
Business
Britt Schavey Britt Schavey's Time Warner Cable Experience April 2013 - November 2013
Job Account Consultant at CenturyLink
Industry Information Technology and Services
Experience
CenturyLink November 2013 - Present
Time Warner Cable April 2013 - November 2013
CenturyLink August 2011 - April 2013
PAETEC November 2010 - July 2011
AT&T June 2009 - November 2010
Layer One Technical Services February 2008 - June 2009
Simpler-Webb, Inc. April 2006 - January 2008
Twtelecom December 2005 - April 2006
Time Warner Telecom February 2001 - December 2005
The Telephone Connection January 1999 - January 2001
Skills
Corporate Visions -..., Excel, PowerPoint, Photoshop, Photography, Photo Editing, Miller Heiman Sales..., Corporations, Microsoft Excel, Telecommunications, Account Management, Solution Selling, Direct Sales, Sales Process, Enterprise Software, Leadership, Business Development, Management, Sales, Customer Service, Image Editing, MPLS, Thinking Outside The Box, Selling, Co-location, Ethernet, Wireless, Networking, Managed Services, Telephony, Messaging, Marketing, Salesforce.com, Time Management, VoIP, Sales Operations, Sales Management, SaaS, SIP, Unified Communications, Social Networking, Cloud Computing
Education
Austin Community College 2010 — 2015
Associate of Arts and Sciences (AAS), Psychology, 3.5
Burnet High School
diploma, general
CenturyLink November 2013 - Present
Time Warner Cable April 2013 - November 2013
CenturyLink August 2011 - April 2013
PAETEC November 2010 - July 2011
AT&T June 2009 - November 2010
Layer One Technical Services February 2008 - June 2009
Simpler-Webb, Inc. April 2006 - January 2008
Twtelecom December 2005 - April 2006
Time Warner Telecom February 2001 - December 2005
The Telephone Connection January 1999 - January 2001
Skills
Corporate Visions -..., Excel, PowerPoint, Photoshop, Photography, Photo Editing, Miller Heiman Sales..., Corporations, Microsoft Excel, Telecommunications, Account Management, Solution Selling, Direct Sales, Sales Process, Enterprise Software, Leadership, Business Development, Management, Sales, Customer Service, Image Editing, MPLS, Thinking Outside The Box, Selling, Co-location, Ethernet, Wireless, Networking, Managed Services, Telephony, Messaging, Marketing, Salesforce.com, Time Management, VoIP, Sales Operations, Sales Management, SaaS, SIP, Unified Communications, Social Networking, Cloud Computing
Education
Austin Community College 2010 — 2015
Associate of Arts and Sciences (AAS), Psychology, 3.5
Burnet High School
diploma, general
Chad Burkhardt Chad Burkhardt's Time Warner Cable Experience June 2004 - Present
Job Network Engineer at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable June 2004 - Present
Network Engineer 2002 - 2004
AT&T Broadband 2000 - 2002
compath 1998 - 2001
Skills
Troubleshooting, Optical Fiber, BGP, OSPF, Switches, Ethernet, IP, VoIP, DOCSIS, Juniper, Routers, MPLS, Network Engineering, Cisco Technologies, JUNOS
Education
Auburn University 1994 — 1998
MIS
Time Warner Cable June 2004 - Present
Network Engineer 2002 - 2004
AT&T Broadband 2000 - 2002
compath 1998 - 2001
Skills
Troubleshooting, Optical Fiber, BGP, OSPF, Switches, Ethernet, IP, VoIP, DOCSIS, Juniper, Routers, MPLS, Network Engineering, Cisco Technologies, JUNOS
Education
Auburn University 1994 — 1998
MIS
Jesse Henderson's Time Warner Cable Experience September 2011 - April 2012
Job IT Support
Industry Animation
Experience
HomeAway.com March 2015 - Present
BuildASign.com November 2014 - December 2014
Hostgator.com October 2012 - July 2014
Volt April 2012 - September 2012
Time Warner Cable September 2011 - April 2012
Panic Button Games December 2010 - August 2011
Dell August 2007 - January 2008
US Navy July 2001 - July 2007
Skills
Computer Animation, Maya, Character Animation, 3D Studio Max, Animation, Illustration, Game Development, Game Design, Video Games, OS X, 3D, Telecommunications, Customer Service, Web Hosting, Photoshop, Technical Support
Education
Austin Community College 2007 — 2011
Associates Degree in 3D Animation, 3D Animation, 3.2 GPA
Austin Community College 2007 — 2011
Associates Degree in Video Game Art, Computer Games and Programming Skills, 3.2 GPA
HomeAway.com March 2015 - Present
BuildASign.com November 2014 - December 2014
Hostgator.com October 2012 - July 2014
Volt April 2012 - September 2012
Time Warner Cable September 2011 - April 2012
Panic Button Games December 2010 - August 2011
Dell August 2007 - January 2008
US Navy July 2001 - July 2007
Skills
Computer Animation, Maya, Character Animation, 3D Studio Max, Animation, Illustration, Game Development, Game Design, Video Games, OS X, 3D, Telecommunications, Customer Service, Web Hosting, Photoshop, Technical Support
Education
Austin Community College 2007 — 2011
Associates Degree in 3D Animation, 3D Animation, 3.2 GPA
Austin Community College 2007 — 2011
Associates Degree in Video Game Art, Computer Games and Programming Skills, 3.2 GPA
Edward Phuong's Time Warner Cable Experience October 2014 - Present
Job Retail Sale Associate at Time Warner Cable
Industry Retail
Experience
Time Warner Cable October 2014 - Present
T-Mobile November 2009 - Present
Fry's Electronics January 2008 - October 2009
Skills
Sales Operations, Customer Satisfaction, Inventory Management, Direct Sales, Retail Sales, Customer Experience, Sales, Merchandising, Store Management, Microsoft Office, Networking, Team Leadership, Sales Process, Customer Retention, Sales Management, Computer Hardware, Teamwork, Loss Prevention, Visual Merchandising, Cold Calling
Education
Austin Community College
Time Warner Cable October 2014 - Present
T-Mobile November 2009 - Present
Fry's Electronics January 2008 - October 2009
Skills
Sales Operations, Customer Satisfaction, Inventory Management, Direct Sales, Retail Sales, Customer Experience, Sales, Merchandising, Store Management, Microsoft Office, Networking, Team Leadership, Sales Process, Customer Retention, Sales Management, Computer Hardware, Teamwork, Loss Prevention, Visual Merchandising, Cold Calling
Education
Austin Community College
Aaron Poteet Aaron Poteet's Time Warner Cable Experience 1994 - 2012
Job martial arts instructor at APPLIED AIKIDO
Industry Alternative Dispute Resolution
Experience
APPLIED AIKIDO March 2012 - Present
Time Warner Cable 1994 - 2012
ROUSE COMPANY January 1986 - January 1992
Skills
Protection, Teaching, Customer Satisfaction, Customer Service, Customer Retention, Telecommunications, Team Leadership, Leadership, Training, Troubleshooting, Team Building, Sales, Customer Experience, Data Entry, Networking
Education
Northeastern University 1985 — 1991
Bachelor's degree, Criminal Justice/Police Science
Austin Community College
APPLIED AIKIDO March 2012 - Present
Time Warner Cable 1994 - 2012
ROUSE COMPANY January 1986 - January 1992
Skills
Protection, Teaching, Customer Satisfaction, Customer Service, Customer Retention, Telecommunications, Team Leadership, Leadership, Training, Troubleshooting, Team Building, Sales, Customer Experience, Data Entry, Networking
Education
Northeastern University 1985 — 1991
Bachelor's degree, Criminal Justice/Police Science
Austin Community College
Rick Trejo Rick Trejo's Time Warner Cable Experience March 1987 - March 2011
Job Realtor at Keller Willams Realty
Industry Real Estate
Experience
Keller Willams Realty October 2008 - Present
Time Warner Cable March 1987 - March 2011
University Hills Optimist Club March 2005 - March 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Real Estate, Customer Service, Negotiation, Public Speaking, Marketing, PowerPoint, Event Planning, Sales, Outlook, Social Media, Research, Contract Negotiation, Budgets, Social Networking, Teaching, Team Building, Strategic Planning, Leadership, Social Media Marketing, Coaching
Education
Austin Community College 1987 — 1990
Engineer's degree, Electrical and Electronics Engineering
Southwest School of Electronics Austin TX 1987 — 1989
Associate of Science (A.S.), Electrical and Electronics Engineering
Keller Willams Realty October 2008 - Present
Time Warner Cable March 1987 - March 2011
University Hills Optimist Club March 2005 - March 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Real Estate, Customer Service, Negotiation, Public Speaking, Marketing, PowerPoint, Event Planning, Sales, Outlook, Social Media, Research, Contract Negotiation, Budgets, Social Networking, Teaching, Team Building, Strategic Planning, Leadership, Social Media Marketing, Coaching
Education
Austin Community College 1987 — 1990
Engineer's degree, Electrical and Electronics Engineering
Southwest School of Electronics Austin TX 1987 — 1989
Associate of Science (A.S.), Electrical and Electronics Engineering
Kris Snoddy Kris Snoddy's Time Warner Cable Experience March 2008 - December 2013
Job Business Class Customer Care Manager at Time Warner Cable Business Class
Industry Telecommunications
Experience
Time Warner Cable Business Class January 2014 - Present
Time Warner Cable March 2008 - December 2013
Time Warner Cable May 2004 - March 2008
Skills
Management, Cable Television, Broadband, Fiber Optics, Telecommunications, Process Improvement, VoIP, Cross-functional Team..., Team Building, Optical Fiber, Wireless, Customer Satisfaction, Troubleshooting, Call Centers, Cabling, Team Leadership, Ethernet, Call Center, Strategic Planning, Account Management, Training, Customer Service, Product Management, Project Management, Telephony, Preventive Maintenance, Leadership, Inventory Management, Program Management, Operations Management, Customer Retention, DWDM, Project Planning, Microsoft Office, Employee Relations
Education
Austin Community College 1992 — 1994
N/A, General
Time Warner Cable Business Class January 2014 - Present
Time Warner Cable March 2008 - December 2013
Time Warner Cable May 2004 - March 2008
Skills
Management, Cable Television, Broadband, Fiber Optics, Telecommunications, Process Improvement, VoIP, Cross-functional Team..., Team Building, Optical Fiber, Wireless, Customer Satisfaction, Troubleshooting, Call Centers, Cabling, Team Leadership, Ethernet, Call Center, Strategic Planning, Account Management, Training, Customer Service, Product Management, Project Management, Telephony, Preventive Maintenance, Leadership, Inventory Management, Program Management, Operations Management, Customer Retention, DWDM, Project Planning, Microsoft Office, Employee Relations
Education
Austin Community College 1992 — 1994
N/A, General
Nick Rains Nick Rains's Time Warner Cable Experience August 2005 - March 2006
Job Data Engineer at Invodo
Industry Computer Software
Experience
Invodo August 2013 - Present
AT&T Wi-Fi Services November 2010 - August 2013
AT&T Wi-Fi Services October 2008 - November 2010
Wayport March 2007 - October 2008
Keller Williams Realty June 2006 - March 2007
Time Warner Cable August 2005 - March 2006
Century Alpha August 2004 - February 2005
Skills
Troubleshooting, Databases, Software Development, Linux, Bash, SQL, TCP/IP, Networking, Unix, System Administration, Wireless Networking, Network Administration, Oracle, Software Engineering, Ubuntu, PL/SQL, PostgreSQL, MySQL, Python, Ruby, Ruby on Rails, Test Driven Development, Data Analysis, Reporting & Analysis, Amazon Web Services...
Education
Texas State Technical College 2004 — 2006
Network Security
Austin Community College 2001 — 2002
Computer Science
Invodo August 2013 - Present
AT&T Wi-Fi Services November 2010 - August 2013
AT&T Wi-Fi Services October 2008 - November 2010
Wayport March 2007 - October 2008
Keller Williams Realty June 2006 - March 2007
Time Warner Cable August 2005 - March 2006
Century Alpha August 2004 - February 2005
Skills
Troubleshooting, Databases, Software Development, Linux, Bash, SQL, TCP/IP, Networking, Unix, System Administration, Wireless Networking, Network Administration, Oracle, Software Engineering, Ubuntu, PL/SQL, PostgreSQL, MySQL, Python, Ruby, Ruby on Rails, Test Driven Development, Data Analysis, Reporting & Analysis, Amazon Web Services...
Education
Texas State Technical College 2004 — 2006
Network Security
Austin Community College 2001 — 2002
Computer Science
Kenneth Tebbetts Kenneth Tebbetts's Time Warner Cable Experience August 2015 - Present
Job Director Customer Care at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable August 2015 - Present
Time Warner Cable Business Class October 2012 - Present
VMC Consulting September 2011 - October 2012
BroadSource Group LLC August 2009 - May 2011
OnviSource May 2008 - May 2009
Software Spectrum February 2006 - January 2008
MCI June 1998 - December 2005
MCI May 1996 - June 1998
MCI June 1995 - May 1996
MCI August 1985 - June 1995
Skills
Executive Management, Contact Center..., Outsourcing, Outsourced Solutions, Outsourcing Management, Contact Centre Design, Contact Center Strategy, Contact Center..., Contact Center..., Business Development, Full P&L Responsibility, Offshore Management, Management, Customer Satisfaction, P&L Management, Strategy, B2B, Leadership, Call Centers, Sales, Business Intelligence, Customer Retention, Mobile Devices, Forecasting, Business Strategy, Solution Selling, Change Management
Education
Auburn University at Montgomery 1979 — 1985
Bachelor of Science, Business Administration
Time Warner Cable August 2015 - Present
Time Warner Cable Business Class October 2012 - Present
VMC Consulting September 2011 - October 2012
BroadSource Group LLC August 2009 - May 2011
OnviSource May 2008 - May 2009
Software Spectrum February 2006 - January 2008
MCI June 1998 - December 2005
MCI May 1996 - June 1998
MCI June 1995 - May 1996
MCI August 1985 - June 1995
Skills
Executive Management, Contact Center..., Outsourcing, Outsourced Solutions, Outsourcing Management, Contact Centre Design, Contact Center Strategy, Contact Center..., Contact Center..., Business Development, Full P&L Responsibility, Offshore Management, Management, Customer Satisfaction, P&L Management, Strategy, B2B, Leadership, Call Centers, Sales, Business Intelligence, Customer Retention, Mobile Devices, Forecasting, Business Strategy, Solution Selling, Change Management
Education
Auburn University at Montgomery 1979 — 1985
Bachelor of Science, Business Administration
Angela Weston Angela Weston's Time Warner Cable Experience April 2009 - June 2010
Job open
Industry Computer Networking
Experience
Home School August 2011 - Present
Time Warner Cable April 2009 - June 2010
Austin Community College April 2008 - July 2009
Austin Partners in Education July 2007 - April 2008
Dell Inc March 1998 - October 2007
Skills
Call Centers, Windows Server, Technical Support, Team Building, Switches, Laptops, Hardware, Operating Systems, Software Installation
Education
Austin Community College 2004 — 2007
AAS, Computer Information Systems
Home School August 2011 - Present
Time Warner Cable April 2009 - June 2010
Austin Community College April 2008 - July 2009
Austin Partners in Education July 2007 - April 2008
Dell Inc March 1998 - October 2007
Skills
Call Centers, Windows Server, Technical Support, Team Building, Switches, Laptops, Hardware, Operating Systems, Software Installation
Education
Austin Community College 2004 — 2007
AAS, Computer Information Systems
Todd Cregar Todd Cregar's Time Warner Cable Experience 1986 - 1988
Job Director of Business Operations at Historic Oakland Foundation
Industry Telecommunications
Experience
Historic Oakland Foundation January 2014 - Present
nextodd 2012 - Present
VOX Teen Communications 2011 - January 2014
Cox Media Group June 2007 - June 2012
Cox Communications 1998 - 2007
Cox Communications 1996 - 1998
Cox Communications 1995 - 1996
Cox Communications 1989 - 1995
The Coca-Cola Company 1988 - 1989
Time Warner Cable 1986 - 1988
Skills
Strategy, Process Improvement, Cross-functional Team..., Leadership, Change Management, Budgets, Business Process..., Strategic Planning, Project Management, Mergers & Acquisitions, Business Development, Management, Executive Management, Forecasting
Education
Auburn University, College of Business 1977 — 1981
BSBA, Accounting, Economics and Computer Science
Northwestern University 2000 — 2000
Executive Program, Telecommunications Management
Historic Oakland Foundation January 2014 - Present
nextodd 2012 - Present
VOX Teen Communications 2011 - January 2014
Cox Media Group June 2007 - June 2012
Cox Communications 1998 - 2007
Cox Communications 1996 - 1998
Cox Communications 1995 - 1996
Cox Communications 1989 - 1995
The Coca-Cola Company 1988 - 1989
Time Warner Cable 1986 - 1988
Skills
Strategy, Process Improvement, Cross-functional Team..., Leadership, Change Management, Budgets, Business Process..., Strategic Planning, Project Management, Mergers & Acquisitions, Business Development, Management, Executive Management, Forecasting
Education
Auburn University, College of Business 1977 — 1981
BSBA, Accounting, Economics and Computer Science
Northwestern University 2000 — 2000
Executive Program, Telecommunications Management
John Runyon John Runyon's Time Warner Cable Experience June 2014 - Present
Job Senior NOC Operator at TimeWarner Cable
Industry Information Technology and Services
Experience
Time-Warner Cable June 2014 - Present
Runyon Data Systems January 2004 - Present
Proactive Communications July 2011 - August 2012
Skills
Routers, Switches, Cisco Technologies, Network Administration, Troubleshooting, Networking, Servers, Network Security, Hardware, Routing, System Deployment, XP, Network Engineering, WAN, VoIP, Software Installation, Windows 7, Ethernet, Windows XP, Windows Server, System Administration, Technical Support, Microsoft Technologies, Cisco Routers, CCNA, Active Directory, Antivirus, Citrix, Security, Microsoft Certified..., Computer Security, Data Center, Wireless, Cisco IOS, DHCP, Cabling, VPN, DNS, Firewalls, Wireless Networking, TCP/IP, Network Design, Operating Systems, VMware, VMware ESX, Disaster Recovery, Linux, Cisco Nexus, Juniper JNCIA
Education
Austin Community College 1980 — 1983
A.A.S, Management Information Systems
Marion High School 1970 — 1973
Diploma, General Studies
Time-Warner Cable June 2014 - Present
Runyon Data Systems January 2004 - Present
Proactive Communications July 2011 - August 2012
Skills
Routers, Switches, Cisco Technologies, Network Administration, Troubleshooting, Networking, Servers, Network Security, Hardware, Routing, System Deployment, XP, Network Engineering, WAN, VoIP, Software Installation, Windows 7, Ethernet, Windows XP, Windows Server, System Administration, Technical Support, Microsoft Technologies, Cisco Routers, CCNA, Active Directory, Antivirus, Citrix, Security, Microsoft Certified..., Computer Security, Data Center, Wireless, Cisco IOS, DHCP, Cabling, VPN, DNS, Firewalls, Wireless Networking, TCP/IP, Network Design, Operating Systems, VMware, VMware ESX, Disaster Recovery, Linux, Cisco Nexus, Juniper JNCIA
Education
Austin Community College 1980 — 1983
A.A.S, Management Information Systems
Marion High School 1970 — 1973
Diploma, General Studies
Crystal Adle Crystal Adle's Time Warner Cable Experience January 2004 - June 2007
Job Sr. Enterprise IT Security Analyst at West Corporation
Industry Marketing and Advertising
Experience
West Corporation January 2012 - September 2012
Policy Studies Inc November 2011 - February 2012
Petland Omaha January 2010 - October 2010
Time Warner Cable January 2004 - June 2007
Time Warner Cable May 2001 - January 2002
Time Warner Cable March 2000 - May 2001
Skills
Archer Database Admin -..., Corporate Trainer - 7+..., Web Design, Social Media Marketing, Risk Management, Auditing, Network Security, Network Engineering, Microsoft Office, Testing, Troubleshooting, Team Leadership, TCP/IP, Team Management, Team Building, Website Development, Newsletter Writing, Newsletter Design, Newsletter Production, Computer Security, Newsletters, Telecommunications, VoIP, Visio, Account Management, Vendor Management, Training, Strategic Planning, Wireless, Networking
Education
2008 Omaha Metro Community College 2008 — 2008
Associate, Business Management
Austin Community College 2002 — 2002
Certification, Cisco Certified Network Associate
Austin Community College 2000 — 2002
Associates, Web Design & Multimedia
West Corporation January 2012 - September 2012
Policy Studies Inc November 2011 - February 2012
Petland Omaha January 2010 - October 2010
Time Warner Cable January 2004 - June 2007
Time Warner Cable May 2001 - January 2002
Time Warner Cable March 2000 - May 2001
Skills
Archer Database Admin -..., Corporate Trainer - 7+..., Web Design, Social Media Marketing, Risk Management, Auditing, Network Security, Network Engineering, Microsoft Office, Testing, Troubleshooting, Team Leadership, TCP/IP, Team Management, Team Building, Website Development, Newsletter Writing, Newsletter Design, Newsletter Production, Computer Security, Newsletters, Telecommunications, VoIP, Visio, Account Management, Vendor Management, Training, Strategic Planning, Wireless, Networking
Education
2008 Omaha Metro Community College 2008 — 2008
Associate, Business Management
Austin Community College 2002 — 2002
Certification, Cisco Certified Network Associate
Austin Community College 2000 — 2002
Associates, Web Design & Multimedia
Sheila Hall Sheila Hall's Time Warner Cable Experience May 2007 - August 2012
Job Senior Director at Mediacom Communications
Industry Telecommunications
Experience
Mediacom Communications Corporation October 2012 - Present
Time Warner Cable May 2007 - August 2012
Time Warner Cable May 2003 - August 2006
Time Warner Cable December 1997 - March 2003
Time Warner Cable December 1992 - December 1997
Time Warner Cable January 1989 - January 1992
Time Warner Cable January 1987 - January 1989
Time Warner Cable January 1985 - January 1987
Skills
Telecommunications, Call Centers, Process Improvement, Customer Satisfaction, Management, Team Building, Team Leadership, Leadership, Broadband, Operations Management, Wireless, CRM, Vendor Management, Forecasting, Project Management, Training, Customer Service, Customer Retention, Customer Experience, Call Center, Strategic Planning, Telephony, Budgets, Business Process..., Cross-functional Team..., Account Management, IPTV, Cable Television, Strategic Partnerships, DOCSIS, Recruiting, VOD, Ethernet, Continuous Improvement, Program Management, Metrics, Operational Excellence, Contract Negotiation, Coaching, Sales Management, Sales Operations, Executive Management, Managed Services, Cash Management, Change Management, Direct Sales, Product Marketing, Competitive Analysis, P&L Management, Cost Reduction/Avoidance
Education
Austin Community College 1994 — 1995
Business Management, 3.8
Mediacom Communications Corporation October 2012 - Present
Time Warner Cable May 2007 - August 2012
Time Warner Cable May 2003 - August 2006
Time Warner Cable December 1997 - March 2003
Time Warner Cable December 1992 - December 1997
Time Warner Cable January 1989 - January 1992
Time Warner Cable January 1987 - January 1989
Time Warner Cable January 1985 - January 1987
Skills
Telecommunications, Call Centers, Process Improvement, Customer Satisfaction, Management, Team Building, Team Leadership, Leadership, Broadband, Operations Management, Wireless, CRM, Vendor Management, Forecasting, Project Management, Training, Customer Service, Customer Retention, Customer Experience, Call Center, Strategic Planning, Telephony, Budgets, Business Process..., Cross-functional Team..., Account Management, IPTV, Cable Television, Strategic Partnerships, DOCSIS, Recruiting, VOD, Ethernet, Continuous Improvement, Program Management, Metrics, Operational Excellence, Contract Negotiation, Coaching, Sales Management, Sales Operations, Executive Management, Managed Services, Cash Management, Change Management, Direct Sales, Product Marketing, Competitive Analysis, P&L Management, Cost Reduction/Avoidance
Education
Austin Community College 1994 — 1995
Business Management, 3.8
Yahel Johnson Yahel Johnson's Time Warner Cable Experience January 2009 - August 2010
Job Applied Materials GIS Service Desk at Mahindra Satyam
Industry Publishing
Experience
Mahindra Satyam March 2012 - Present
Pearson October 2010 - January 2012
Time Warner Cable January 2009 - August 2010
Harte Hanks July 2007 - November 2009
Skills
Typing, Excel, Microsoft Office 2007, SharePoint, Call Center, Technical Support, Microsoft Office, Outlook, Project Coordination, Troubleshooting, Customer Service, Lotus Notes, Team Leadership, Process Improvement, BMC Remedy
Education
Austin Community College 2012 — 2014
Certificate, Radio, Television, and Digital Communication
Le Cordon Bleu College of Culinary Arts-Austin 2005 — 2007
Associate of Applied Science, Culinary
Loyola University of Chicago 2001 — 2004
Bachelor's degree, BWS, 3.4
Mahindra Satyam March 2012 - Present
Pearson October 2010 - January 2012
Time Warner Cable January 2009 - August 2010
Harte Hanks July 2007 - November 2009
Skills
Typing, Excel, Microsoft Office 2007, SharePoint, Call Center, Technical Support, Microsoft Office, Outlook, Project Coordination, Troubleshooting, Customer Service, Lotus Notes, Team Leadership, Process Improvement, BMC Remedy
Education
Austin Community College 2012 — 2014
Certificate, Radio, Television, and Digital Communication
Le Cordon Bleu College of Culinary Arts-Austin 2005 — 2007
Associate of Applied Science, Culinary
Loyola University of Chicago 2001 — 2004
Bachelor's degree, BWS, 3.4
Clint Oller's Time Warner Cable Experience November 1996 - Present
Job Technical Support Manager at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable November 1996 - Present
Skills
Telecommunications, Routers, NOC, Process Improvement, Technical Support, Customer Experience, Team Leadership, Broadband, VoIP, Troubleshooting, Customer Satisfaction, Telephony, Call Centers, MPLS, Team Building, Metro Ethernet, DWDM, Switches, Call Center, TCP/IP, Ethernet, Fiber Optics, T1, Co-location, Computer Network..., Managed Services, Cabling, Workforce Management, Cross-functional Team..., Wireless, Account Management, Billing Systems, WAN, IPTV, Network Design, Direct Sales, Customer Service, LAN-WAN, Vendor Management, Salesforce.com, Optical Fiber, Network Engineering, Cisco Technologies, VOD, Computer Hardware, Avaya, SIP, Customer Retention, IP, Avaya Technologies
Education
Austin Community College
Business
Time Warner Cable November 1996 - Present
Skills
Telecommunications, Routers, NOC, Process Improvement, Technical Support, Customer Experience, Team Leadership, Broadband, VoIP, Troubleshooting, Customer Satisfaction, Telephony, Call Centers, MPLS, Team Building, Metro Ethernet, DWDM, Switches, Call Center, TCP/IP, Ethernet, Fiber Optics, T1, Co-location, Computer Network..., Managed Services, Cabling, Workforce Management, Cross-functional Team..., Wireless, Account Management, Billing Systems, WAN, IPTV, Network Design, Direct Sales, Customer Service, LAN-WAN, Vendor Management, Salesforce.com, Optical Fiber, Network Engineering, Cisco Technologies, VOD, Computer Hardware, Avaya, SIP, Customer Retention, IP, Avaya Technologies
Education
Austin Community College
Business
Eric Willman Eric Willman's Time Warner Cable Experience 2000 - 2004
Job Implementation Specialist at Glad to Have You™
Industry Information Technology and Services
Experience
Glad to Have You™ January 2015 - Present
HomeAway.com July 2013 - December 2014
QSI NextGen Healthcare November 2011 - March 2013
VersaSuite - Integrated Healthcare Solutions December 2009 - November 2011
City of Austin / Austin Energy August 2007 - March 2010
Stormwater Research Group 2006 - 2007
Apple Computers May 2004 - May 2005
Time Warner Cable 2000 - 2004
pcOrder.com 1999 - 2000
Interlaced Media Services, Ltd. Co. 1998 - 1999
Skills
T-SQL, TCP/IP, LAN/WAN, Technical Support, Account Management, CRM, Computer Hardware, Microsoft Office, Software Documentation, HIPAA, Project Management, Customer Service, Troubleshooting, Healthcare Information..., Salesforce.com, Healthcare, EHR, Data Analysis, Technical Writing, Active Directory, SQL, Databases, EMR, Team Leadership, Training, LAN-WAN, Access, SharePoint, Analysis, Visio, Hardware, System Administration, Customer Satisfaction, XP, Microsoft SQL Server, Quality Assurance, Windows 7, Networking, Integration, Software Implementation, Windows Server, OS X, Call Centers, DNS, Testing, Operating Systems, System Deployment, Windows, Network Administration, Software Installation
Education
Austin Community College 1993 — 1993
Graphic Arts, Graphic Design
Flour Bluff High School 1984 — 1988
Glad to Have You™ January 2015 - Present
HomeAway.com July 2013 - December 2014
QSI NextGen Healthcare November 2011 - March 2013
VersaSuite - Integrated Healthcare Solutions December 2009 - November 2011
City of Austin / Austin Energy August 2007 - March 2010
Stormwater Research Group 2006 - 2007
Apple Computers May 2004 - May 2005
Time Warner Cable 2000 - 2004
pcOrder.com 1999 - 2000
Interlaced Media Services, Ltd. Co. 1998 - 1999
Skills
T-SQL, TCP/IP, LAN/WAN, Technical Support, Account Management, CRM, Computer Hardware, Microsoft Office, Software Documentation, HIPAA, Project Management, Customer Service, Troubleshooting, Healthcare Information..., Salesforce.com, Healthcare, EHR, Data Analysis, Technical Writing, Active Directory, SQL, Databases, EMR, Team Leadership, Training, LAN-WAN, Access, SharePoint, Analysis, Visio, Hardware, System Administration, Customer Satisfaction, XP, Microsoft SQL Server, Quality Assurance, Windows 7, Networking, Integration, Software Implementation, Windows Server, OS X, Call Centers, DNS, Testing, Operating Systems, System Deployment, Windows, Network Administration, Software Installation
Education
Austin Community College 1993 — 1993
Graphic Arts, Graphic Design
Flour Bluff High School 1984 — 1988
Samantha Taliaferro Samantha Taliaferro's Time Warner Cable Experience August 2007 - September 2011
Job Quality Analyst
Industry Telecommunications
Experience
Samsung @ Harte Hanks March 2013 - Present
Get The Picture, Inc. November 2006 - Present
Time Warner Cable August 2007 - September 2011
Sprint June 2003 - January 2006
IBM May 2000 - June 2003
Skills
Advertising, Email Marketing, Marketing Management, Product Marketing, Digital Marketing, Online Marketing, Social Media Marketing, Multi-channel Marketing, Brand Management, Online Advertising, Management, Recruiting, Sales, Customer Service, Event Management, Human Resources, Customer Retention, Interviews, Applicant Tracking..., Onboarding, New Hire Orientations, Temporary Placement, Social Networking, Call Centers, Hiring, Event Planning, Website Development, Account Management, Training, Marketing
Education
Austin Community College 2009 — 2018
Bachelor's of Science (In Progress), A&E CAD/Business Management, 3.7
Reagan High School 1995 — 2000
Diploma, General Studies
Samsung @ Harte Hanks March 2013 - Present
Get The Picture, Inc. November 2006 - Present
Time Warner Cable August 2007 - September 2011
Sprint June 2003 - January 2006
IBM May 2000 - June 2003
Skills
Advertising, Email Marketing, Marketing Management, Product Marketing, Digital Marketing, Online Marketing, Social Media Marketing, Multi-channel Marketing, Brand Management, Online Advertising, Management, Recruiting, Sales, Customer Service, Event Management, Human Resources, Customer Retention, Interviews, Applicant Tracking..., Onboarding, New Hire Orientations, Temporary Placement, Social Networking, Call Centers, Hiring, Event Planning, Website Development, Account Management, Training, Marketing
Education
Austin Community College 2009 — 2018
Bachelor's of Science (In Progress), A&E CAD/Business Management, 3.7
Reagan High School 1995 — 2000
Diploma, General Studies
John Poznich John Poznich's Time Warner Cable Experience January 2015 - April 2015
Job Software Quality Assurance Advisor Senior, Beacon Hill contract employee at Dell
Industry Telecommunications
Experience
Beacon Hill contract employee at Dell August 2015 - Present
Rockwell Automation April 2015 - August 2015
Time Warner Cable January 2015 - April 2015
AMD April 2012 - November 2014
AMD October 2011 - April 2012
Iconma at Dell June 2011 - October 2011
SabeRex April 2008 - June 2011
AMD July 2002 - April 2008
Dell November 2000 - July 2002
Dell April 1996 - October 2000
Skills
Process Development, Computer Hardware, Quality Assurance, Hardware, Testing, Process Simulation, Project Management, Management, Manufacturing, Software Documentation, Processors, Technical Support, PCB design, Leadership, Debugging, Electronics, Microprocessors, Engineering, Troubleshooting, Semiconductors, Integration, Programming, Process Improvement, Lean Manufacturing, Six Sigma, Cross-functional Team..., Continuous Improvement, Failure Analysis, Program Management, Test Engineering, Engineering Management, Computer Architecture
Education
Park University 2002 — 2008
B.S., Management/Computer Information Systems
Austin Community College 1990 — 1994
AAS, Business Administration
Beacon Hill contract employee at Dell August 2015 - Present
Rockwell Automation April 2015 - August 2015
Time Warner Cable January 2015 - April 2015
AMD April 2012 - November 2014
AMD October 2011 - April 2012
Iconma at Dell June 2011 - October 2011
SabeRex April 2008 - June 2011
AMD July 2002 - April 2008
Dell November 2000 - July 2002
Dell April 1996 - October 2000
Skills
Process Development, Computer Hardware, Quality Assurance, Hardware, Testing, Process Simulation, Project Management, Management, Manufacturing, Software Documentation, Processors, Technical Support, PCB design, Leadership, Debugging, Electronics, Microprocessors, Engineering, Troubleshooting, Semiconductors, Integration, Programming, Process Improvement, Lean Manufacturing, Six Sigma, Cross-functional Team..., Continuous Improvement, Failure Analysis, Program Management, Test Engineering, Engineering Management, Computer Architecture
Education
Park University 2002 — 2008
B.S., Management/Computer Information Systems
Austin Community College 1990 — 1994
AAS, Business Administration
Bryan Jennings Bryan Jennings's Time Warner Cable Experience January 2015 - August 2015
Job Account Executive 2 at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable January 2015 - August 2015
Verizon Wireless January 2012 - January 2015
Verizon Wireless October 2001 - November 2012
Arch Wireless September 2000 - October 2001
AT&T Wireless April 1998 - August 2000
Skills
Wireless, Telecommunications, Sales Operations, Wireless Broadband, Wireless Networking, Solution Selling, Direct Sales, Account Management, VoIP, Customer Satisfaction, PowerPoint, 4G, Microsoft Office, Cellular Communications, Microsoft Excel, Microsoft Word, Contract Negotiation, Wireless Security, Wireless Sensor Networks, Wireless Solutions, Wireless Voice, Wireless Services, Salesforce.com, B2B, Business Development, Wireless Routers, Project Management, Sales, Windows, SaaS, New Business Development, Strategic Partnerships, Strategic Communications, Business Strategy, Marketing Strategy, Consultative Selling, Business Development..., Key Account Management, Key Account Development, Selling to VITO, Cloud Applications, Enterprise Mobility, Enterprise..., Enterprise Consulting, Sales Process, Mobile Devices, Managed Services, Customer Retention, Sales Management, Management
Education
Austin Community College 1994 — 1996
Business Administration
Time Warner Cable January 2015 - August 2015
Verizon Wireless January 2012 - January 2015
Verizon Wireless October 2001 - November 2012
Arch Wireless September 2000 - October 2001
AT&T Wireless April 1998 - August 2000
Skills
Wireless, Telecommunications, Sales Operations, Wireless Broadband, Wireless Networking, Solution Selling, Direct Sales, Account Management, VoIP, Customer Satisfaction, PowerPoint, 4G, Microsoft Office, Cellular Communications, Microsoft Excel, Microsoft Word, Contract Negotiation, Wireless Security, Wireless Sensor Networks, Wireless Solutions, Wireless Voice, Wireless Services, Salesforce.com, B2B, Business Development, Wireless Routers, Project Management, Sales, Windows, SaaS, New Business Development, Strategic Partnerships, Strategic Communications, Business Strategy, Marketing Strategy, Consultative Selling, Business Development..., Key Account Management, Key Account Development, Selling to VITO, Cloud Applications, Enterprise Mobility, Enterprise..., Enterprise Consulting, Sales Process, Mobile Devices, Managed Services, Customer Retention, Sales Management, Management
Education
Austin Community College 1994 — 1996
Business Administration
Jeff Hines Jeff Hines's Time Warner Cable Experience September 2006 - February 2007
Job Vice President, Global Retention Marketing at Rosetta Stone
Industry Marketing and Advertising
Experience
SiriusXM Radio Inc. July 2008 - February 2013
XM Satellite Radio April 2007 - July 2008
Time Warner Cable September 2006 - February 2007
America Online June 2005 - April 2006
AOL June 2004 - October 2005
AOL March 2003 - May 2004
AT&T Broadband June 2000 - February 2003
AT&T June 1995 - May 2000
Reserve National Insurance Company February 1989 - August 1993
Skills
Strategic Planning, Project Management, Product Management, Marketing Strategy, New Business Development, Program Management, Telecommunications, Product Development, Business Development, Business Strategy, Team Building, Account Management, Management, Sales Management, Cross-functional Team..., Marketing Management, Strategy, Vendor Management, Direct Marketing, CRM, Market Research, Digital Marketing
Education
Penn State University 1993 — 1995
MBA, Marketing and Finance
East Central University 1985 — 1988
BSBA, Business Management
Austin College 1984 — 1985
Union High School
Union High School
SiriusXM Radio Inc. July 2008 - February 2013
XM Satellite Radio April 2007 - July 2008
Time Warner Cable September 2006 - February 2007
America Online June 2005 - April 2006
AOL June 2004 - October 2005
AOL March 2003 - May 2004
AT&T Broadband June 2000 - February 2003
AT&T June 1995 - May 2000
Reserve National Insurance Company February 1989 - August 1993
Skills
Strategic Planning, Project Management, Product Management, Marketing Strategy, New Business Development, Program Management, Telecommunications, Product Development, Business Development, Business Strategy, Team Building, Account Management, Management, Sales Management, Cross-functional Team..., Marketing Management, Strategy, Vendor Management, Direct Marketing, CRM, Market Research, Digital Marketing
Education
Penn State University 1993 — 1995
MBA, Marketing and Finance
East Central University 1985 — 1988
BSBA, Business Management
Austin College 1984 — 1985
Union High School
Union High School
Lakiesha Harris, MBA, CPC, ELI-MP's Time Warner Cable Experience October 2004 - October 2005
Job Supervisory Staff Accountant (Internal Control Section Chief) at Internal Revenue Service
Industry Government Administration
Experience
Internal Revenue Service February 2010 - July 2011
Wachovia November 2005 - January 2010
National Black MBA Association March 2005 - October 2009
Charlotte Saves March 2005 - July 2008
National Association of Black Accountants (NABA) January 2005 - January 2006
TIME WARNER CABLE October 2004 - October 2005
ALFA INSURANCE CORPORATION July 2001 - October 2004
Alfa Insurance June 2000 - July 2001
Alfa Insurance November 1999 - June 2000
Skills
Analysis, Accounting, Process Improvement, Finance, Budgets, General Ledger, Auditing, Banking, Internal Controls, Management, Financial Analysis, Leadership, PeopleSoft, Project Management, Microsoft Excel, Financial Accounting, Mergers & Acquisitions, Accounts Payable, Account Reconciliation, Managerial Finance, Policy, Internal Audit, Data Analysis, Financial Reporting, Life Coaching, Business Coaching, Coaching, Transformational Life..., Leadership Development, TeamMate, Cross-functional Team...
Education
Queens University of Charlotte 2005 — 2007
Certified Financial Planners Program
Troy University in Montgomery 2003 — 2004
MBA, General Business
Auburn University at Montgomery 1995 — 1999
BS, Accounting
Institute for Professional Excellence in Coaching (iPEC)
Business Coaching
Internal Revenue Service February 2010 - July 2011
Wachovia November 2005 - January 2010
National Black MBA Association March 2005 - October 2009
Charlotte Saves March 2005 - July 2008
National Association of Black Accountants (NABA) January 2005 - January 2006
TIME WARNER CABLE October 2004 - October 2005
ALFA INSURANCE CORPORATION July 2001 - October 2004
Alfa Insurance June 2000 - July 2001
Alfa Insurance November 1999 - June 2000
Skills
Analysis, Accounting, Process Improvement, Finance, Budgets, General Ledger, Auditing, Banking, Internal Controls, Management, Financial Analysis, Leadership, PeopleSoft, Project Management, Microsoft Excel, Financial Accounting, Mergers & Acquisitions, Accounts Payable, Account Reconciliation, Managerial Finance, Policy, Internal Audit, Data Analysis, Financial Reporting, Life Coaching, Business Coaching, Coaching, Transformational Life..., Leadership Development, TeamMate, Cross-functional Team...
Education
Queens University of Charlotte 2005 — 2007
Certified Financial Planners Program
Troy University in Montgomery 2003 — 2004
MBA, General Business
Auburn University at Montgomery 1995 — 1999
BS, Accounting
Institute for Professional Excellence in Coaching (iPEC)
Business Coaching
Gilbert De La Cruz Gilbert De La Cruz's Time Warner Cable Experience June 2013 - Present
Job Systems Technician 3 at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable June 2013 - Present
Twin Liquors May 2012 - June 2013
San Marcos Police Department May 2011 - May 2012
Walmart October 2008 - May 2011
Glazers Wholesale Distributors February 2008 - December 2008
U.S. Army February 1994 - May 2007
Skills
Leadership, Team Leadership, Leadership Development, Cross-functional Team..., Team Building, Team Management, Time Management, Management, Customer Service, Customer Satisfaction, Direct Sales, Creative Merchandising, Organizational..., Strategic Leadership, Strategic Planning, Inventory Management, Account Management
Education
The University of Texas at Austin 2010 — 2010
TECLEOSE Certification, Criminal Justice/Police Science
Austin Community College 2009 — 2010
None, Business, Management, Marketing, and Related Support Services
U.S. Army 2001 — 2001
Basic Non Commissioned Officer Course, Organizational Leadership
U.S. Army 1996 — 1996
Primary Leadership Development Course, Organizational Leadership
Time Warner Cable June 2013 - Present
Twin Liquors May 2012 - June 2013
San Marcos Police Department May 2011 - May 2012
Walmart October 2008 - May 2011
Glazers Wholesale Distributors February 2008 - December 2008
U.S. Army February 1994 - May 2007
Skills
Leadership, Team Leadership, Leadership Development, Cross-functional Team..., Team Building, Team Management, Time Management, Management, Customer Service, Customer Satisfaction, Direct Sales, Creative Merchandising, Organizational..., Strategic Leadership, Strategic Planning, Inventory Management, Account Management
Education
The University of Texas at Austin 2010 — 2010
TECLEOSE Certification, Criminal Justice/Police Science
Austin Community College 2009 — 2010
None, Business, Management, Marketing, and Related Support Services
U.S. Army 2001 — 2001
Basic Non Commissioned Officer Course, Organizational Leadership
U.S. Army 1996 — 1996
Primary Leadership Development Course, Organizational Leadership
Eric Her Eric Her's Time Warner Cable Experience 2013 - 2013
Job Tech Support at Bigcommerce
Industry Internet
Experience
Bigcommerce February 2015 - Present
Cho Sushi 2011 - February 2015
iVerse Media, LLC 2013 - 2014
Time Warner Cable 2013 - 2013
Fable Records June 2011 - November 2012
Skills
HTML5, CSS, JavaScript, jQuery, AngularJS, PHP, MySQL, Git, Laravel, Adobe Creative Suite, Graphic Design, Web Design, HTML, Pro Tools, Illustrator, InDesign
Education
Coder Vox 2014 — 2015
Web Development
Austin Community College 2012 — 2012
Web Design & Development
University of Illinois at Chicago 2002 — 2008
B.A., History
Bigcommerce February 2015 - Present
Cho Sushi 2011 - February 2015
iVerse Media, LLC 2013 - 2014
Time Warner Cable 2013 - 2013
Fable Records June 2011 - November 2012
Skills
HTML5, CSS, JavaScript, jQuery, AngularJS, PHP, MySQL, Git, Laravel, Adobe Creative Suite, Graphic Design, Web Design, HTML, Pro Tools, Illustrator, InDesign
Education
Coder Vox 2014 — 2015
Web Development
Austin Community College 2012 — 2012
Web Design & Development
University of Illinois at Chicago 2002 — 2008
B.A., History
Alan Hanna Alan Hanna's Time Warner Cable Experience 2004 - 2007
Job Senior Consultant at SaaS Consulting Group
Industry Information Technology and Services
Experience
SaaS Consulting Group October 2014 - Present
Gerson Lehrman Group Councils January 2009 - Present
Virtual Tech Gurus Inc March 2013 - October 2014
SaaS Consulting Group September 2012 - March 2013
The Scooter Store February 2011 - September 2012
Eco Interior Sales March 2008 - July 2011
SolarWinds 2007 - 2008
Time Warner Cable 2004 - 2007
Strategy Gym, LLC 2001 - 2004
Oracle / PeopleSoft 2000 - 2003
Skills
SaaS, New Business Development, Management Consulting, Negotiation, B2B, Salesforce.com, NetSuite, Cloud Computing, Network Monitoring Tools, Network Performance..., CRM, Solution Selling, Direct Sales, Lead Generation, Enterprise Software, Integration, Sales Operations, Sales, Managed Services, Strategy, Project Management, Data Center, Consulting, Networking, Management, ERP, Marketing, Recruiting, Training, Business Planning, Sales Process, Forecasting, Marketing Strategy, Partner Management, Start-ups, Selling, Go-to-market Strategy, Cross-functional Team..., Strategic Partnerships, Cold Calling, Account Management, Product Management, Competitive Analysis, Product Marketing
Education
The University of Texas at San Antonio 1990 — 1994
MBA, Finance
Austin College 1980 — 1984
BA, Business Administration
Oliver Wendell Holmes High School
SaaS Consulting Group October 2014 - Present
Gerson Lehrman Group Councils January 2009 - Present
Virtual Tech Gurus Inc March 2013 - October 2014
SaaS Consulting Group September 2012 - March 2013
The Scooter Store February 2011 - September 2012
Eco Interior Sales March 2008 - July 2011
SolarWinds 2007 - 2008
Time Warner Cable 2004 - 2007
Strategy Gym, LLC 2001 - 2004
Oracle / PeopleSoft 2000 - 2003
Skills
SaaS, New Business Development, Management Consulting, Negotiation, B2B, Salesforce.com, NetSuite, Cloud Computing, Network Monitoring Tools, Network Performance..., CRM, Solution Selling, Direct Sales, Lead Generation, Enterprise Software, Integration, Sales Operations, Sales, Managed Services, Strategy, Project Management, Data Center, Consulting, Networking, Management, ERP, Marketing, Recruiting, Training, Business Planning, Sales Process, Forecasting, Marketing Strategy, Partner Management, Start-ups, Selling, Go-to-market Strategy, Cross-functional Team..., Strategic Partnerships, Cold Calling, Account Management, Product Management, Competitive Analysis, Product Marketing
Education
The University of Texas at San Antonio 1990 — 1994
MBA, Finance
Austin College 1980 — 1984
BA, Business Administration
Oliver Wendell Holmes High School
Charles Wright Jr. Charles Wright Jr.'s Time Warner Cable Experience 2006 - May 2012
Job Equipment Specialist channelAustin
Industry Broadcast Media
Experience
Channel Austin February 2014 - Present
EA Sween May 2013 - December 2013
Allied Barton February 2013 - May 2013
Time Warner Cable 2006 - May 2012
US Security Associates 2004 - 2006
Hertz 2002 - 2004
United States Marine Corps 1996 - 2001
Skills
Networking, Troubleshooting, Computer Hardware, Security, Training, Technical Support, Windows 7, Call Centers, Computer Repair, Project Management, Inventory Control, Call Center, Leadership, Software Installation, Hardware, Windows, Information Technology, Customer Service, Help Desk Support, Printers, VoIP, Video Production, Video Editing, Graphic Design, News Writing, Sound Editing, Final Cut Pro, Audacity, Photoshop, GIMP, Microsoft Office
Education
Huston-Tillotson University 2012 — 2014
Bachelor's Degree, Communication and Media Studies, 4.0
Austin Community College 2002 — 2009
Associates of Arts, Government
Channel Austin February 2014 - Present
EA Sween May 2013 - December 2013
Allied Barton February 2013 - May 2013
Time Warner Cable 2006 - May 2012
US Security Associates 2004 - 2006
Hertz 2002 - 2004
United States Marine Corps 1996 - 2001
Skills
Networking, Troubleshooting, Computer Hardware, Security, Training, Technical Support, Windows 7, Call Centers, Computer Repair, Project Management, Inventory Control, Call Center, Leadership, Software Installation, Hardware, Windows, Information Technology, Customer Service, Help Desk Support, Printers, VoIP, Video Production, Video Editing, Graphic Design, News Writing, Sound Editing, Final Cut Pro, Audacity, Photoshop, GIMP, Microsoft Office
Education
Huston-Tillotson University 2012 — 2014
Bachelor's Degree, Communication and Media Studies, 4.0
Austin Community College 2002 — 2009
Associates of Arts, Government
Wade Sisson's Time Warner Cable Experience October 2008 - October 2011
Job Field Technician at Innovative Communication Systems
Industry Information Technology and Services
Experience
Innovative Communication Systems February 2015 - Present
AT&T October 2013 - October 2014
Time Warner Cable October 2008 - October 2011
Time Warner Cable July 2008 - October 2008
Skills
Telecommunications, Information Technology, Computer Repair, Data Wiring, Microsoft Operating..., Microsoft Office, Wireless Networking, PBX, IP PBX, Wireless, Computer Networking, Home Networking, VoIP, Cable Broadband, Wireless Broadband, Cable Television, Cable Modems, POTS, High Speed Data
Education
Austin Community College
Computer Science
Innovative Communication Systems February 2015 - Present
AT&T October 2013 - October 2014
Time Warner Cable October 2008 - October 2011
Time Warner Cable July 2008 - October 2008
Skills
Telecommunications, Information Technology, Computer Repair, Data Wiring, Microsoft Operating..., Microsoft Office, Wireless Networking, PBX, IP PBX, Wireless, Computer Networking, Home Networking, VoIP, Cable Broadband, Wireless Broadband, Cable Television, Cable Modems, POTS, High Speed Data
Education
Austin Community College
Computer Science
Obi Cornell Kurosaki Eke Obi Cornell Kurosaki Eke's Time Warner Cable Experience August 2015 - Present
Job Retail Sales Associate at Time Warner Cable
Industry
Experience
Time Warner Cable August 2015 - Present
Trion Worlds September 2014 - April 2015
Tiff’s Treats August 2013 - April 2014
AT&T Inc January 2013 - May 2013
Best Buy August 2009 - April 2011
Jenny's Hair Supply and Fashion Accessories November 2007 - December 2010
GameStop May 2008 - October 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Oracle Applications
Education
Austin Community College 2013 — 2017
Associate's degree, Business Administration and Management, General
Time Warner Cable August 2015 - Present
Trion Worlds September 2014 - April 2015
Tiff’s Treats August 2013 - April 2014
AT&T Inc January 2013 - May 2013
Best Buy August 2009 - April 2011
Jenny's Hair Supply and Fashion Accessories November 2007 - December 2010
GameStop May 2008 - October 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Oracle Applications
Education
Austin Community College 2013 — 2017
Associate's degree, Business Administration and Management, General
Steven Von Quintus Steven Von Quintus's Time Warner Cable Experience May 2014 - Present
Job QA Engineer at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable May 2014 - Present
Time Warner Cable November 1989 - Present
Cable Cable November 1977 - Present
Skills
Quality Assurance, Troubleshooting, Customer Service, Testing, VoIP, IP, Management, Networking, TCP/IP, Project Management
Education
Austin Community College
Time Warner Cable May 2014 - Present
Time Warner Cable November 1989 - Present
Cable Cable November 1977 - Present
Skills
Quality Assurance, Troubleshooting, Customer Service, Testing, VoIP, IP, Management, Networking, TCP/IP, Project Management
Education
Austin Community College
Natali Martz's Time Warner Cable Experience April 2013 - September 2013
Job Compliance Review Program Administrative Assistant at Texas Department of Public Safety
Industry Government Administration
Experience
Texas Department of Public Safety April 2015 - Present
Texas Department of Public Safety September 2013 - March 2015
Time Warner Cable April 2013 - September 2013
Time Warner Cable November 2012 - April 2013
Time Warner Cable February 2012 - November 2012
Time Warner Cable February 2005 - February 2012
Texas Department of Criminal Justice April 2004 - February 2005
USA Baby and Child Space January 2003 - April 2004
Skills
Telecommunications, Call Centers, Contract Negotiation, Customer Service, Management, Process Improvement, Troubleshooting, Project Management, Team Leadership, Customer Retention, CRM, Sales
Education
Park University 2010 — 2012
Bachelor of Science, Management/Marketing
Austin Community College 2002 — 2005
Associate of Applied Science
David Crockett High School 1998 — 2002
High School Diploma
Texas Department of Public Safety April 2015 - Present
Texas Department of Public Safety September 2013 - March 2015
Time Warner Cable April 2013 - September 2013
Time Warner Cable November 2012 - April 2013
Time Warner Cable February 2012 - November 2012
Time Warner Cable February 2005 - February 2012
Texas Department of Criminal Justice April 2004 - February 2005
USA Baby and Child Space January 2003 - April 2004
Skills
Telecommunications, Call Centers, Contract Negotiation, Customer Service, Management, Process Improvement, Troubleshooting, Project Management, Team Leadership, Customer Retention, CRM, Sales
Education
Park University 2010 — 2012
Bachelor of Science, Management/Marketing
Austin Community College 2002 — 2005
Associate of Applied Science
David Crockett High School 1998 — 2002
High School Diploma
Gifford Brown Gifford Brown's Time Warner Cable Experience August 2011 - December 2011
Job Gifford Brown
Industry Entertainment
Experience
G.Brown LLC November 2014 - Present
Valet Waste September 2010 - November 2013
Silver & Associates TABC Contractor January 2013 - May 2013
Apex Seton Dell October 2012 - January 2013
Dell April 2012 - August 2012
Time Warner Cable August 2011 - December 2011
New Horizons Computer Learning Center May 2010 - November 2011
Fed Ex Ground September 2010 - September 2011
Outer Net July 2011 - August 2011
UPS Freight July 2007 - October 2008
Skills
A+ Certified, Network+, Class A CDL T& X, TWIC Card, MCTS Windows 7..., MCTS Active Directory..., MCTS 2008 Network..., Security+, Microsoft Certified..., CDL Class A, Configuration Management, Computer Hardware, Windows 7, Microsoft Certified..., Active Directory, Configurations, Troubleshooting, Technical Support, Servers, Software Installation, XP, Routers, Windows Server, Networking, Network Administration, Network Security, Cisco Technologies, Testing, Microsoft Exchange, Information Technology, Hardware, Management, Virtualization, TCP/IP, DNS, System Administration, System Deployment, Operating Systems, VMware, DHCP, Printers, SAN, Citrix, Security, Windows, Training, Wireless Networking, Help Desk Support, Disaster Recovery, Laptops
Education
NEW HORIZONS OF 2010 — 2011
MCITP, Information Technology
New Horizons 2010 — 2011
MCITP, Information Technology
New Horizons 2010 — 2011
Certifications, I.T.
Medical SonographyVirginia College 2009 — 2010
Virginia College 2009 — 2010
Austin Community College
Certificate, Real Estate
G.Brown LLC November 2014 - Present
Valet Waste September 2010 - November 2013
Silver & Associates TABC Contractor January 2013 - May 2013
Apex Seton Dell October 2012 - January 2013
Dell April 2012 - August 2012
Time Warner Cable August 2011 - December 2011
New Horizons Computer Learning Center May 2010 - November 2011
Fed Ex Ground September 2010 - September 2011
Outer Net July 2011 - August 2011
UPS Freight July 2007 - October 2008
Skills
A+ Certified, Network+, Class A CDL T& X, TWIC Card, MCTS Windows 7..., MCTS Active Directory..., MCTS 2008 Network..., Security+, Microsoft Certified..., CDL Class A, Configuration Management, Computer Hardware, Windows 7, Microsoft Certified..., Active Directory, Configurations, Troubleshooting, Technical Support, Servers, Software Installation, XP, Routers, Windows Server, Networking, Network Administration, Network Security, Cisco Technologies, Testing, Microsoft Exchange, Information Technology, Hardware, Management, Virtualization, TCP/IP, DNS, System Administration, System Deployment, Operating Systems, VMware, DHCP, Printers, SAN, Citrix, Security, Windows, Training, Wireless Networking, Help Desk Support, Disaster Recovery, Laptops
Education
NEW HORIZONS OF 2010 — 2011
MCITP, Information Technology
New Horizons 2010 — 2011
MCITP, Information Technology
New Horizons 2010 — 2011
Certifications, I.T.
Medical SonographyVirginia College 2009 — 2010
Virginia College 2009 — 2010
Austin Community College
Certificate, Real Estate
Ana Karen Fragoso Ana Karen Fragoso's Time Warner Cable Experience November 2014 - August 2015
Job Receptionist at Telogis Inc
Industry Telecommunications
Experience
Telogis August 2015 - Present
Time Warner Cable November 2014 - August 2015
T-Mobile March 2014 - November 2014
VIGA Trucking May 2013 - August 2014
T-Mobile February 2011 - March 2013
Skills
Customer Experience, Customer Service, Management, Project Management, Telecommunications, Customer Satisfaction, Wireless, Leadership, Team Leadership
Education
Austin Community College
American Sign Language (ASL)
Telogis August 2015 - Present
Time Warner Cable November 2014 - August 2015
T-Mobile March 2014 - November 2014
VIGA Trucking May 2013 - August 2014
T-Mobile February 2011 - March 2013
Skills
Customer Experience, Customer Service, Management, Project Management, Telecommunications, Customer Satisfaction, Wireless, Leadership, Team Leadership
Education
Austin Community College
American Sign Language (ASL)
Edie Carroll Edie Carroll's Time Warner Cable Experience April 2011 - April 2014
Job at
Industry Telecommunications
Experience
C3 Advisory Solutions, LLC July 2014 - Present
Time Warner Cable April 2011 - April 2014
Serotta, Maddocks, Evans & Co., CPA's May 2008 - June 2010
Robert H Smith, Jr., CPA, LLC January 2004 - May 2008
Skills
PeopleSoft, General Ledger, Financial Reporting, Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Sarbanes-Oxley Act, Financial Analysis, Auditing, Variance Analysis, Internal Controls
Education
Augusta State University 2002 — 2010
Master of Business Administration (MBA), Business Administration
Oklahoma Baptist University 1978 — 1981
Bachelor of Arts (BA), Psychology
C3 Advisory Solutions, LLC July 2014 - Present
Time Warner Cable April 2011 - April 2014
Serotta, Maddocks, Evans & Co., CPA's May 2008 - June 2010
Robert H Smith, Jr., CPA, LLC January 2004 - May 2008
Skills
PeopleSoft, General Ledger, Financial Reporting, Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Sarbanes-Oxley Act, Financial Analysis, Auditing, Variance Analysis, Internal Controls
Education
Augusta State University 2002 — 2010
Master of Business Administration (MBA), Business Administration
Oklahoma Baptist University 1978 — 1981
Bachelor of Arts (BA), Psychology
Shawn Massey Shawn Massey's Time Warner Cable Experience April 2015 - Present
Job Account Executive II at Time Warner Cable
Industry Information Technology and Services
Experience
Time Warner Cable April 2015 - Present
BullsEye Telecom August 2014 - April 2015
Logix Communications November 2013 - July 2014
Cbeyond March 2013 - October 2013
VersaTrust October 2009 - March 2013
Massey Telecommunications May 2006 - October 2009
AIT Technologies May 2003 - April 2006
U.S. Army 3/14th 10th MountIn Division November 1985 - May 1989
Skills
VoIP, Telephony, Telecommunications, Unified Communications, MPLS, Networking, Wireless, Cloud Computing, Avaya, SIP Trunking, Managed Services, SIP, T1, Co-location, IP PBX, Ethernet, Solution Selling, Sales Engineering, Direct Sales, TDM, Hosted Services, IP, Fiber Optics, IVR, Broadband, Call Centers, Call Center, Video Conferencing, Carriers, DSL, ISDN, Unified Messaging, Telecommunications..., Avaya IP Telephony, Internet Services, ACD, PRI, Salesforce.com, SMB Sales, WLAN, Proxim, Network Security, Telecommunications Sales, Call Center Development, NEC, Allworx, Avaya Communication..., Avaya Aura, Business Development, Team Management
Education
Hallmark College of Technology/Hallmark College of Aeronautics 1989 — 1991
Associate's degree, Information Technology Project Management
Auburn University at Montgomery 1985 — 1989
BS, Business/Military Science
Southlake Carroll HS
Southlake Carroll HS
Time Warner Cable April 2015 - Present
BullsEye Telecom August 2014 - April 2015
Logix Communications November 2013 - July 2014
Cbeyond March 2013 - October 2013
VersaTrust October 2009 - March 2013
Massey Telecommunications May 2006 - October 2009
AIT Technologies May 2003 - April 2006
U.S. Army 3/14th 10th MountIn Division November 1985 - May 1989
Skills
VoIP, Telephony, Telecommunications, Unified Communications, MPLS, Networking, Wireless, Cloud Computing, Avaya, SIP Trunking, Managed Services, SIP, T1, Co-location, IP PBX, Ethernet, Solution Selling, Sales Engineering, Direct Sales, TDM, Hosted Services, IP, Fiber Optics, IVR, Broadband, Call Centers, Call Center, Video Conferencing, Carriers, DSL, ISDN, Unified Messaging, Telecommunications..., Avaya IP Telephony, Internet Services, ACD, PRI, Salesforce.com, SMB Sales, WLAN, Proxim, Network Security, Telecommunications Sales, Call Center Development, NEC, Allworx, Avaya Communication..., Avaya Aura, Business Development, Team Management
Education
Hallmark College of Technology/Hallmark College of Aeronautics 1989 — 1991
Associate's degree, Information Technology Project Management
Auburn University at Montgomery 1985 — 1989
BS, Business/Military Science
Southlake Carroll HS
Southlake Carroll HS
Robert Skiba Robert Skiba's Time Warner Cable Experience March 2014 - Present
Job Workforce Management
Industry Telecommunications
Experience
Time Warner Cable March 2014 - Present
Time Warner Cable October 2012 - March 2014
Time Warner Cable April 2012 - October 2012
Time Warner Cable October 2011 - April 2012
Wells Fargo October 2007 - July 2008
Capital One October 2006 - October 2007
The Home Depot March 2005 - October 2006
Sears, Roebuck and Co. June 2004 - March 2005
Best Buy December 2002 - February 2004
Best Buy June 2000 - December 2002
Skills
Supervising, Customer Retention, Customer Service, Schedules, Workforce Management, Presentations, Coaching, Training, Communication, Sales, Inventory Management, Increased Profitability, Operations Management, Operational Excellence
Education
Austin Community College
N/A, General Studies
Time Warner Cable March 2014 - Present
Time Warner Cable October 2012 - March 2014
Time Warner Cable April 2012 - October 2012
Time Warner Cable October 2011 - April 2012
Wells Fargo October 2007 - July 2008
Capital One October 2006 - October 2007
The Home Depot March 2005 - October 2006
Sears, Roebuck and Co. June 2004 - March 2005
Best Buy December 2002 - February 2004
Best Buy June 2000 - December 2002
Skills
Supervising, Customer Retention, Customer Service, Schedules, Workforce Management, Presentations, Coaching, Training, Communication, Sales, Inventory Management, Increased Profitability, Operations Management, Operational Excellence
Education
Austin Community College
N/A, General Studies
Christina Ihfe's Time Warner Cable Experience December 2013 - Present
Job Supervisor, Customer Care at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable December 2013 - Present
Time Warner Cable April 2012 - December 2013
Time Warner Cable November 2011 - April 2012
Time Warner Cable July 2001 - November 2011
Skills
Leadership, Management, Team Leadership, Goal-driven leader, Coaching, Call Centers, Organized Multi-tasker, Customer Retention, Customer Experience, Sales Management, Sales, Telecommunications, Customer Satisfaction, Customer Service, Solution Selling, Workforce Management, Sales Process, Motivated self-starter, Goal Oriented, Training
Education
Austin Community College 2011 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Wisconsin-Platteville 1999 — 2001
Pre-Veterinary Studies
Time Warner Cable December 2013 - Present
Time Warner Cable April 2012 - December 2013
Time Warner Cable November 2011 - April 2012
Time Warner Cable July 2001 - November 2011
Skills
Leadership, Management, Team Leadership, Goal-driven leader, Coaching, Call Centers, Organized Multi-tasker, Customer Retention, Customer Experience, Sales Management, Sales, Telecommunications, Customer Satisfaction, Customer Service, Solution Selling, Workforce Management, Sales Process, Motivated self-starter, Goal Oriented, Training
Education
Austin Community College 2011 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Wisconsin-Platteville 1999 — 2001
Pre-Veterinary Studies
Andrew Morehouse Andrew Morehouse's Time Warner Cable Experience September 2011 - May 2013
Job Home Theater, Entertainment, Gaming, and CarFi Team Leader at Best Buy
Industry Retail
Experience
Time Warner Cable September 2011 - May 2013
One West Bank February 2010 - September 2011
Skills
Customer Service, Microsoft Office, Microsoft Word, Salesforce.com..., Training, Outlook, Microsoft Excel, PowerPoint, Account Management, Team Building, Event Planning, Negotiation, Strategic Planning, Recruiting, Coaching, Public Speaking, Sales Management, Call Centers, Windows 7, Data Entry, Administrative..., Social Networking, Contract Negotiation, Social Media, Team Leadership, Teamwork, Marketing, Social Media Marketing, Operations Management, Event Management, Editing, Research, Banking, HTML, WordPress, Leadership Development, Merchandising, Android
Education
Austin Community College 2007 — 2010
Associates of Applied Science, Commercial Music Management
Gloucester High School 1997 — 1999
Diploma
Time Warner Cable September 2011 - May 2013
One West Bank February 2010 - September 2011
Skills
Customer Service, Microsoft Office, Microsoft Word, Salesforce.com..., Training, Outlook, Microsoft Excel, PowerPoint, Account Management, Team Building, Event Planning, Negotiation, Strategic Planning, Recruiting, Coaching, Public Speaking, Sales Management, Call Centers, Windows 7, Data Entry, Administrative..., Social Networking, Contract Negotiation, Social Media, Team Leadership, Teamwork, Marketing, Social Media Marketing, Operations Management, Event Management, Editing, Research, Banking, HTML, WordPress, Leadership Development, Merchandising, Android
Education
Austin Community College 2007 — 2010
Associates of Applied Science, Commercial Music Management
Gloucester High School 1997 — 1999
Diploma
Josephus Willis II Josephus Willis II's Time Warner Cable Experience November 2011 - January 2012
Job Level 2 IT Admin at CDK Global
Industry Information Technology and Services
Experience
Randstad Technologies US August 2014 - Present
ComNet Technical Solutions, Inc. August 2012 - July 2014
Time Warner Cable November 2011 - January 2012
Knology August 2009 - November 2011
Knology October 2007 - April 2009
The Home Depot January 2007 - December 2007
Georgia Regents University November 2004 - May 2006
Augusta State University November 2004 - May 2006
Sitel August 2000 - November 2001
Sitel August 2000 - November 2001
Skills
CompTIA A+, CCNA, Troubleshooting, Windows 7, Network Administration, Technical Support, Software Installation, Switches, Hardware, Routers, Cisco Technologies, Networking, Windows, Network Engineering, Active Directory, Databases, CompTIA, Help Desk Support, Testing, Call Centers, Windows Server, Windows Vista, Wireless, Linux, C++, BMC Remedy, HTML, JavaScript, Programming, SQL
Education
Augusta State University 2001 — 2006
Bachelor Of Science, Computer Science
Fort Valley State University 1999 — 2000
Randstad Technologies US August 2014 - Present
ComNet Technical Solutions, Inc. August 2012 - July 2014
Time Warner Cable November 2011 - January 2012
Knology August 2009 - November 2011
Knology October 2007 - April 2009
The Home Depot January 2007 - December 2007
Georgia Regents University November 2004 - May 2006
Augusta State University November 2004 - May 2006
Sitel August 2000 - November 2001
Sitel August 2000 - November 2001
Skills
CompTIA A+, CCNA, Troubleshooting, Windows 7, Network Administration, Technical Support, Software Installation, Switches, Hardware, Routers, Cisco Technologies, Networking, Windows, Network Engineering, Active Directory, Databases, CompTIA, Help Desk Support, Testing, Call Centers, Windows Server, Windows Vista, Wireless, Linux, C++, BMC Remedy, HTML, JavaScript, Programming, SQL
Education
Augusta State University 2001 — 2006
Bachelor Of Science, Computer Science
Fort Valley State University 1999 — 2000
Jason Zak Jason Zak's Time Warner Cable Experience May 2015 - August 2015
Job Customer Service Manager at CTS Consolidated Telecom Services
Industry Telecommunications
Experience
CTS Consolidated Telecom Services September 2015 - Present
Time Warner Cable May 2015 - August 2015
Western Industries Corporation February 2000 - March 2015
Skills
Corrugated, Continuous Improvement, Business Planning, Logistics, Process Improvement, Customer Service, Strategic Planning, Sales Management, Packaging, Manufacturing, Supply Chain Management, Purchasing, Inventory Management, Cross-functional Team..., Lean Manufacturing, Plastics, Contract Negotiation, Product Development
Education
Austin Community College 2015 — 2015
A+ / Network+ Certification
BF Terry High School 1988 — 1993
CTS Consolidated Telecom Services September 2015 - Present
Time Warner Cable May 2015 - August 2015
Western Industries Corporation February 2000 - March 2015
Skills
Corrugated, Continuous Improvement, Business Planning, Logistics, Process Improvement, Customer Service, Strategic Planning, Sales Management, Packaging, Manufacturing, Supply Chain Management, Purchasing, Inventory Management, Cross-functional Team..., Lean Manufacturing, Plastics, Contract Negotiation, Product Development
Education
Austin Community College 2015 — 2015
A+ / Network+ Certification
BF Terry High School 1988 — 1993
Silvino Jimenez's Time Warner Cable Experience April 2013 - September 2013
Job
Industry Telecommunications
Experience
AT&T April 2014 - Present
Corvalent Corporation September 2013 - April 2014
Time Warner Cable April 2013 - September 2013
Dell January 2000 - January 2012
US Army August 1997 - July 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Customer Service, Computer Hardware..., Cable Television, Internet Troubleshooting, Fiber Optic Cable, Critical Thinking, Operation Monitoring, Quality Control, Jugment and Decision..., Time Management, Management of Personal..., Systems Evaluation, Complex Problem Solving, Equipment Installation, Equipment Selection
Education
Central Texas College 2009 — 2011
Certificate, Information Technology
Central Texas College 2009 — 2011
A.A, Information Technology
Austin Community College
AT&T April 2014 - Present
Corvalent Corporation September 2013 - April 2014
Time Warner Cable April 2013 - September 2013
Dell January 2000 - January 2012
US Army August 1997 - July 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Customer Service, Computer Hardware..., Cable Television, Internet Troubleshooting, Fiber Optic Cable, Critical Thinking, Operation Monitoring, Quality Control, Jugment and Decision..., Time Management, Management of Personal..., Systems Evaluation, Complex Problem Solving, Equipment Installation, Equipment Selection
Education
Central Texas College 2009 — 2011
Certificate, Information Technology
Central Texas College 2009 — 2011
A.A, Information Technology
Austin Community College
Sharon Landy, MBA's Time Warner Cable Experience June 2014 - Present
Job Retention Manager and Life Coach
Industry Telecommunications
Experience
Time Warner Cable June 2014 - Present
Wisdom's Daughter January 2005 - Present
The Landy Group, LLC January 2004 - Present
Time Warner Cable May 2013 - June 2014
Time Warner Cable September 2012 - April 2013
Augusta State University August 2009 - May 2011
Regions Bank January 2000 - January 2004
Skills
Customer Service, Strategic Planning, Microsoft Excel, Research, Public Speaking, Microsoft Office, Budgets, Microsoft Word, Accounting, Data Analysis, Analysis, Financial Analysis, Leadership, Management, Team Building, Sales, Marketing, Training, Entrepreneurship, Coaching, Call Centers, Policy, Process Improvement, Customer Experience, Customer Retention, Team Leadership, Customer Satisfaction, Telecommunications, Account Management
Education
Augusta State University 2009 — 2011
Master's Degree, Business Administration
University of South Carolina-Aiken 2004 — 2008
Bachelor's of Science, Business Administration -Management
Aiken High
Wagener-Salley High
High School Honors Diploma
Time Warner Cable June 2014 - Present
Wisdom's Daughter January 2005 - Present
The Landy Group, LLC January 2004 - Present
Time Warner Cable May 2013 - June 2014
Time Warner Cable September 2012 - April 2013
Augusta State University August 2009 - May 2011
Regions Bank January 2000 - January 2004
Skills
Customer Service, Strategic Planning, Microsoft Excel, Research, Public Speaking, Microsoft Office, Budgets, Microsoft Word, Accounting, Data Analysis, Analysis, Financial Analysis, Leadership, Management, Team Building, Sales, Marketing, Training, Entrepreneurship, Coaching, Call Centers, Policy, Process Improvement, Customer Experience, Customer Retention, Team Leadership, Customer Satisfaction, Telecommunications, Account Management
Education
Augusta State University 2009 — 2011
Master's Degree, Business Administration
University of South Carolina-Aiken 2004 — 2008
Bachelor's of Science, Business Administration -Management
Aiken High
Wagener-Salley High
High School Honors Diploma
Valerie Dennis Valerie Dennis's Time Warner Cable Experience April 2008 - August 2008
Job Application Support Specialist at CompassLearning
Industry Computer Software
Experience
CompassLearning May 2011 - Present
CompassLearning July 2010 - May 2011
Manatron, Inc August 2008 - May 2010
Time Warner Cable April 2008 - August 2008
Catalis, Inc January 2003 - January 2008
John W Harris, Attorney at Law June 2000 - June 2003
Jackson Hewitt January 2000 - April 2000
Internal Revenue Service October 1985 - January 1994
Skills
Training, Technical Writing, Customer Service, Account Management, Software Documentation
Education
Austin Community College 2000 — 2003
AAS, IT LAN Admin, IT Microcomputer App Support, IT Database, Tech Comm
Valparaiso University 1977 — 1978
CompassLearning May 2011 - Present
CompassLearning July 2010 - May 2011
Manatron, Inc August 2008 - May 2010
Time Warner Cable April 2008 - August 2008
Catalis, Inc January 2003 - January 2008
John W Harris, Attorney at Law June 2000 - June 2003
Jackson Hewitt January 2000 - April 2000
Internal Revenue Service October 1985 - January 1994
Skills
Training, Technical Writing, Customer Service, Account Management, Software Documentation
Education
Austin Community College 2000 — 2003
AAS, IT LAN Admin, IT Microcomputer App Support, IT Database, Tech Comm
Valparaiso University 1977 — 1978
Era Sundar's Time Warner Cable Experience April 2013 - November 2013
Job Student Media Adviser, Member of the Florida Bar Association
Industry Broadcast Media
Experience
Austin Community College November 2013 - Present
various publications January 2003 - Present
Time Warner Cable April 2013 - November 2013
Austin Community College April 2013 - July 2013
Austin Community College January 2011 - May 2013
KUT 90.5FM January 2012 - December 2012
Austin Community College May 2011 - July 2011
J Alexander Interiors 2008 - 2009
Skills
Copywriting, Copy Editing, AP style writing, InCopy, InDesign, Photoshop, Microsoft Office, Adobe Audition, Broadcast, Blogging, Fact-checking, Final Cut Pro, AP Style, Research, Hootsuite certified, Editorial, Newspapers, Multimedia, Magazines, Publications, Breaking News, Marketing Communications, Video, Journalism, Radio, Editing, Interviews, Press Releases, Broadcast Journalism
Education
University of Miami School of Law 1992 — 1995
Juris Doctor, Law
Austin Community College 2011 — 2012
Radio Television Film Management and Production Certificates, Journalism and Radio Television Film
University of the Virgin Islands 1988 — 1991
Bachelor of Arts, Business Administration, Accounting, Marketing, Summa Cum Laude
Austin Community College November 2013 - Present
various publications January 2003 - Present
Time Warner Cable April 2013 - November 2013
Austin Community College April 2013 - July 2013
Austin Community College January 2011 - May 2013
KUT 90.5FM January 2012 - December 2012
Austin Community College May 2011 - July 2011
J Alexander Interiors 2008 - 2009
Skills
Copywriting, Copy Editing, AP style writing, InCopy, InDesign, Photoshop, Microsoft Office, Adobe Audition, Broadcast, Blogging, Fact-checking, Final Cut Pro, AP Style, Research, Hootsuite certified, Editorial, Newspapers, Multimedia, Magazines, Publications, Breaking News, Marketing Communications, Video, Journalism, Radio, Editing, Interviews, Press Releases, Broadcast Journalism
Education
University of Miami School of Law 1992 — 1995
Juris Doctor, Law
Austin Community College 2011 — 2012
Radio Television Film Management and Production Certificates, Journalism and Radio Television Film
University of the Virgin Islands 1988 — 1991
Bachelor of Arts, Business Administration, Accounting, Marketing, Summa Cum Laude
Hosea Pierce Hosea Pierce's Time Warner Cable Experience 2012 - 2012
Job Information Technology Specialist at Department of the Air Force
Industry Information Technology and Services
Experience
Department of the Air Force January 2015 - Present
ITT Technical Institute July 2013 - Present
World Wide Technology August 2012 - December 2012
Time Warner Cable 2012 - 2012
University Medical Center Brackenridge September 2010 - September 2011
Skills
Technical Support, Management, Windows Server, Microsoft Office, Network Administration, Customer Service, Windows 7, Logistics Management, Software Documentation, Supply Chain Management, Computer Repair, Red Hat Linux, Linux System..., Perl Script, Visual Studio, Microsoft SQL Server, Microsoft Visual Studio..., Desktop Application..., Property Book and Hand..., Sterile Medical..., Network Systems..., Microsoft Office 2003,..., Property Book Unit..., VMware, Citrix
Education
ITT Technical Institute-Rancho Cordova 2014 — 2016
Bachelor of Sciene, Information Systems and Cyber Security
ITT Technical Institute-Austin 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Network and System Administration/Administrator
Austin Community College 2010 — 2011
Associate of Science (A.S.), Nursing
Department of the Air Force January 2015 - Present
ITT Technical Institute July 2013 - Present
World Wide Technology August 2012 - December 2012
Time Warner Cable 2012 - 2012
University Medical Center Brackenridge September 2010 - September 2011
Skills
Technical Support, Management, Windows Server, Microsoft Office, Network Administration, Customer Service, Windows 7, Logistics Management, Software Documentation, Supply Chain Management, Computer Repair, Red Hat Linux, Linux System..., Perl Script, Visual Studio, Microsoft SQL Server, Microsoft Visual Studio..., Desktop Application..., Property Book and Hand..., Sterile Medical..., Network Systems..., Microsoft Office 2003,..., Property Book Unit..., VMware, Citrix
Education
ITT Technical Institute-Rancho Cordova 2014 — 2016
Bachelor of Sciene, Information Systems and Cyber Security
ITT Technical Institute-Austin 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Network and System Administration/Administrator
Austin Community College 2010 — 2011
Associate of Science (A.S.), Nursing
Janice Farmer Janice Farmer's Time Warner Cable Experience May 2007 - May 2012
Job
Industry
Experience
Allergan February 2013 - Present
Time Warner Cable May 2007 - May 2012
DCOMM December 2006 - May 2007
MasTec August 2005 - December 2006
Skills
Microsoft Office, Sales, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Process Improvement, Outlook, Account Management, Team Leadership, Inventory Management
Education
Austin Community College
Radiology
Allergan February 2013 - Present
Time Warner Cable May 2007 - May 2012
DCOMM December 2006 - May 2007
MasTec August 2005 - December 2006
Skills
Microsoft Office, Sales, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Process Improvement, Outlook, Account Management, Team Leadership, Inventory Management
Education
Austin Community College
Radiology
Harvey Carlisle's Time Warner Cable Experience November 2004 - Present
Job Backup / Recovery Engineer at Time Warner Cable
Industry Entertainment
Experience
Time Warner Cable November 2004 - Present
Piedmont Natural Gas April 2002 - November 2004
Charles Schwab January 2001 - September 2001
Avnet May 1998 - January 2001
USAF September 1977 - October 1988
Skills
Disaster Recovery, Servers, Encryption, Backup, Netbackup, Brocade Fibre Switches, SAN, DNS, Solaris, Data Center, EMC Storage, TCP/IP, Troubleshooting, Unix, NetApp, Red Hat Linux, VMware ESX, AIX, Storage Area Networks, Security, Sun, Storage, Switches, Linux, Brocade, Firewalls, Virtualization, VMware, NetBackup, Backup Solutions, IBM AIX, Storage Solutions, Unix Operating Systems
Education
Auburn University at Montgomery 1989 — 1991
BSIS, Information Systems
Oscoda
Oscoda
Oscoda
Time Warner Cable November 2004 - Present
Piedmont Natural Gas April 2002 - November 2004
Charles Schwab January 2001 - September 2001
Avnet May 1998 - January 2001
USAF September 1977 - October 1988
Skills
Disaster Recovery, Servers, Encryption, Backup, Netbackup, Brocade Fibre Switches, SAN, DNS, Solaris, Data Center, EMC Storage, TCP/IP, Troubleshooting, Unix, NetApp, Red Hat Linux, VMware ESX, AIX, Storage Area Networks, Security, Sun, Storage, Switches, Linux, Brocade, Firewalls, Virtualization, VMware, NetBackup, Backup Solutions, IBM AIX, Storage Solutions, Unix Operating Systems
Education
Auburn University at Montgomery 1989 — 1991
BSIS, Information Systems
Oscoda
Oscoda
Oscoda
Jean Zeigler's Time Warner Cable Experience July 2006 - Present
Job Network Design Engineer
Industry Telecommunications
Experience
Time Warner Cable July 2006 - Present
Time Warner Cable September 1985 - July 2006
Education
Augustana University (SD) 1971 — 1974
Time Warner Cable July 2006 - Present
Time Warner Cable September 1985 - July 2006
Education
Augustana University (SD) 1971 — 1974
Bryan Tucker's Time Warner Cable Experience March 2006 - January 2007
Job IT at HigherTech Consulting
Industry Information Technology and Services
Experience
Higherout September 2007 - Present
HigherTech Consulting September 2007 - Present
ESC - Environmental Systems Corporation 2011 - 2012
Rainmaker Systems 2007 - 2008
Time Warner Cable March 2006 - January 2007
Office Depot 2004 - 2006
Skills
SharePoint, SaaS, Active Directory, SDLC, Technical Recruiting, Networking, Troubleshooting, Technical Support, Visio, Servers, Windows Server, Security, Management, Network Administration, Computer Hardware, Microsoft Exchange, VB.NET, SQL, Network Security, VMware, Microsoft SQL Server, Vendor Management, DNS, Disaster Recovery, Windows 7, Cloud Computing, Business Intelligence, Linux, Software Documentation, System Administration, IT Management, Virtualization, TCP/IP, Information Technology, DHCP, Operating Systems, Data Center, Hyper-V
Education
Texas State University-San Marcos 2010 — 2012
BBA, Computer Information Systems, 3.75
Austin Community College 2005 — 2009
DSHS 2000 — 2004
Lake Travis
Higherout September 2007 - Present
HigherTech Consulting September 2007 - Present
ESC - Environmental Systems Corporation 2011 - 2012
Rainmaker Systems 2007 - 2008
Time Warner Cable March 2006 - January 2007
Office Depot 2004 - 2006
Skills
SharePoint, SaaS, Active Directory, SDLC, Technical Recruiting, Networking, Troubleshooting, Technical Support, Visio, Servers, Windows Server, Security, Management, Network Administration, Computer Hardware, Microsoft Exchange, VB.NET, SQL, Network Security, VMware, Microsoft SQL Server, Vendor Management, DNS, Disaster Recovery, Windows 7, Cloud Computing, Business Intelligence, Linux, Software Documentation, System Administration, IT Management, Virtualization, TCP/IP, Information Technology, DHCP, Operating Systems, Data Center, Hyper-V
Education
Texas State University-San Marcos 2010 — 2012
BBA, Computer Information Systems, 3.75
Austin Community College 2005 — 2009
DSHS 2000 — 2004
Lake Travis
Daniel Nichols's Time Warner Cable Experience March 2008 - September 2008
Job G6 Enterprise Project Manager at Texas Military Forces
Industry Military
Experience
Texas Military Forces February 2015 - Present
Texas Military Forces October 2008 - February 2015
Time Warner Cable March 2008 - September 2008
Time Warner Cable Media Sales November 2006 - March 2008
United States House of Representatives January 2005 - November 2006
Chet Edwards for Congress April 2004 - November 2004
Clark 04 2003 - 2004
Education
The University of Texas at Austin 1998 — 2002
Universitat d'Alacant 2001 — 2001
Austin Community College 1998 — 1998
Texas Christian University 1996 — 1998
Cornerstone Christian School
Fredericksburg High School
Paschal High School
Paschal High School
Texas Military Forces February 2015 - Present
Texas Military Forces October 2008 - February 2015
Time Warner Cable March 2008 - September 2008
Time Warner Cable Media Sales November 2006 - March 2008
United States House of Representatives January 2005 - November 2006
Chet Edwards for Congress April 2004 - November 2004
Clark 04 2003 - 2004
Education
The University of Texas at Austin 1998 — 2002
Universitat d'Alacant 2001 — 2001
Austin Community College 1998 — 1998
Texas Christian University 1996 — 1998
Cornerstone Christian School
Fredericksburg High School
Paschal High School
Paschal High School
Michael S. Foster's Time Warner Cable Experience September 2011 - October 2012
Job Freelance Videographer/Techncial/Marketing Consultant
Industry Computer Hardware
Experience
Vigilant Security Incorporated 2012 - Present
Bordertown Productions June 2011 - Present
GTT February 2015 - August 2015
Genesis Networks Enterprises, LLC April 2013 - September 2014
Time Warner Cable September 2011 - October 2012
Apple November 2004 - June 2011
Broadwing Communications 2000 - 2004
Broadwing Communications 1999 - 2004
The University of Texas System 1996 - 1998
KEYE-TV 1992 - 1998
Skills
Customer Relations, Technical Writing, Microsoft Office, Troubleshooting, Windows, Writing, Customer Service, Graphic Design, Word, PowerPoint, Excel, Final Cut Pro, SAP, Mac OS X, Wireless Networking, Tier 3 Technical Support, Copywriting, Marketing, OS X, Multimedia, Editing, Radio, Sales, Social Networking, Microsoft Excel, Avid, Television, Film, Microsoft Word, Telecommunications, Management, Networking, Leadership, Social Media
Education
The University of Texas at Austin 1996 — 1998
BS, Radio Television & Film
Austin Community College 1996 — 1997
n/a, General
The University of Texas at El Paso 1980 — 1985
BA, Journalism
Vigilant Security Incorporated 2012 - Present
Bordertown Productions June 2011 - Present
GTT February 2015 - August 2015
Genesis Networks Enterprises, LLC April 2013 - September 2014
Time Warner Cable September 2011 - October 2012
Apple November 2004 - June 2011
Broadwing Communications 2000 - 2004
Broadwing Communications 1999 - 2004
The University of Texas System 1996 - 1998
KEYE-TV 1992 - 1998
Skills
Customer Relations, Technical Writing, Microsoft Office, Troubleshooting, Windows, Writing, Customer Service, Graphic Design, Word, PowerPoint, Excel, Final Cut Pro, SAP, Mac OS X, Wireless Networking, Tier 3 Technical Support, Copywriting, Marketing, OS X, Multimedia, Editing, Radio, Sales, Social Networking, Microsoft Excel, Avid, Television, Film, Microsoft Word, Telecommunications, Management, Networking, Leadership, Social Media
Education
The University of Texas at Austin 1996 — 1998
BS, Radio Television & Film
Austin Community College 1996 — 1997
n/a, General
The University of Texas at El Paso 1980 — 1985
BA, Journalism
Anna Lisa Martinez's Time Warner Cable Experience 1995 - 1997
Job Customer Service Administrative Assistant
Industry Accounting
Experience
RBSi Consulting, Inc February 2007 - January 2009
Weight Watchers October 2005 - June 2006
Jim Walter Homes 2003 - 2004
Wells Fargo April 2000 - December 2003
Wells Fargo January 2001 - April 2003
Time Warner Cable 1995 - 1997
Skills
Call Centers, Customer Service, Accounts Payable, Payroll, Time Management, Accounts Receivable, General Ledger, QuickBooks, Data Entry, Recruiting
Education
Austin Community College
General Studies
RBSi Consulting, Inc February 2007 - January 2009
Weight Watchers October 2005 - June 2006
Jim Walter Homes 2003 - 2004
Wells Fargo April 2000 - December 2003
Wells Fargo January 2001 - April 2003
Time Warner Cable 1995 - 1997
Skills
Call Centers, Customer Service, Accounts Payable, Payroll, Time Management, Accounts Receivable, General Ledger, QuickBooks, Data Entry, Recruiting
Education
Austin Community College
General Studies
Graham Vaughan's Time Warner Cable Experience April 2008 - September 2008
Job JNCIESP, JNCIEENT, JNCIESEC
Industry Internet
Experience
Juniper Networks October 2008 - Present
Birmingham Sailing Club January 2011 - June 2014
Time Warner Cable April 2008 - September 2008
Time Warner Telecom March 2006 - April 2008
Level 3 Communications April 2000 - February 2006
BellSouth February 1998 - April 2000
Skills
BGP, Juniper, JUNOS, MPLS, OSPF, RSVP-TE, QoS, VPLS, L3VPN, L2VPN, IP, Cisco IOS, TCP/IP, Ethernet, Routing, Network Engineering, VPN, MPLS VPN, IPv6, Networking, Routing Protocols
Education
Auburn University 1994 — 1997
Bachelor of Computer Engineering, Computer Engineering
Georgia Institute of Technology 1992 — 1993
Juniper Networks October 2008 - Present
Birmingham Sailing Club January 2011 - June 2014
Time Warner Cable April 2008 - September 2008
Time Warner Telecom March 2006 - April 2008
Level 3 Communications April 2000 - February 2006
BellSouth February 1998 - April 2000
Skills
BGP, Juniper, JUNOS, MPLS, OSPF, RSVP-TE, QoS, VPLS, L3VPN, L2VPN, IP, Cisco IOS, TCP/IP, Ethernet, Routing, Network Engineering, VPN, MPLS VPN, IPv6, Networking, Routing Protocols
Education
Auburn University 1994 — 1997
Bachelor of Computer Engineering, Computer Engineering
Georgia Institute of Technology 1992 — 1993
Arnold Chapa's Time Warner Cable Experience November 2000 - Present
Job Eng. Analyst, Process and Service Delivery, Entrepreneur
Industry Telecommunications
Experience
TWC December 2007 - Present
Mightees Promotions January 2006 - Present
Time Warner Cable November 2000 - Present
Time Warner Cable November 2000 - December 2007
Education
Austin College
TWC December 2007 - Present
Mightees Promotions January 2006 - Present
Time Warner Cable November 2000 - Present
Time Warner Cable November 2000 - December 2007
Education
Austin College
Thomas Campbell IV, 6αGB, CCCM's Time Warner Cable Experience May 2009 - May 2014
Job Principle Planning Spec. at Veritas
Industry Consumer Services
Experience
Veritas Support Solutions (Formerly part of Symantec) May 2014 - Present
Time Warner Cable May 2009 - May 2014
First Care August 2008 - May 2009
Education Finance Partners August 2007 - August 2008
Dell April 2004 - August 2007
TXU Communications April 2002 - March 2004
Sears Teleserv May 1999 - April 2002
First USA Bank May 1994 - April 1999
Answers Unlimited March 1991 - February 1994
Skills
Forecasting, Scheduling, Customer Service, Call Center, Process Improvement, Change Management, Excel, Budgeting, Problem Solving, PowerPoint, Data Analysis, Word, Visio, Customer Relations, Microsoft Office, Avaya, SharePoint, Six Sigma, Planning, Outlook, Lotus, Business Analysis, Analysis, Strategic Planning, Team Building, Management, Operations Management, Call Centers, SQL, Budgets, Project Planning, Training, Cross-functional Team..., Leadership, Vendor Management, Performance Management, Project Management, Team Leadership, Workforce Management, Microsoft Excel, Business Process..., Microsoft Word
Education
St. Edward's University 1992 — 1994
Computer Sci
University of Phoenix 2006 — 2013
Business Management
Texas State University 1991 — 1992
Computer Science
Austin Community College 1990 — 1991
Computer Science
Veritas Support Solutions (Formerly part of Symantec) May 2014 - Present
Time Warner Cable May 2009 - May 2014
First Care August 2008 - May 2009
Education Finance Partners August 2007 - August 2008
Dell April 2004 - August 2007
TXU Communications April 2002 - March 2004
Sears Teleserv May 1999 - April 2002
First USA Bank May 1994 - April 1999
Answers Unlimited March 1991 - February 1994
Skills
Forecasting, Scheduling, Customer Service, Call Center, Process Improvement, Change Management, Excel, Budgeting, Problem Solving, PowerPoint, Data Analysis, Word, Visio, Customer Relations, Microsoft Office, Avaya, SharePoint, Six Sigma, Planning, Outlook, Lotus, Business Analysis, Analysis, Strategic Planning, Team Building, Management, Operations Management, Call Centers, SQL, Budgets, Project Planning, Training, Cross-functional Team..., Leadership, Vendor Management, Performance Management, Project Management, Team Leadership, Workforce Management, Microsoft Excel, Business Process..., Microsoft Word
Education
St. Edward's University 1992 — 1994
Computer Sci
University of Phoenix 2006 — 2013
Business Management
Texas State University 1991 — 1992
Computer Science
Austin Community College 1990 — 1991
Computer Science
Marianne Schooley's Time Warner Cable Experience July 2001 - August 2004
Job Customer Satisfaction Supervisor at Texas Parks and Wildlife Department
Industry Recreational Facilities and Services
Experience
Texas Parks and Wildlife Department June 2014 - Present
Texas Parks and Wildlife Department April 2009 - Present
Campus Condos April 2007 - June 2008
REC February 2004 - September 2006
Time Warner Cable July 2001 - August 2004
Road Runner July 1999 - June 2000
Flashnet Marketing, Inc. 1996 - 2000
Education
Austin Community College 2004 — 2006
Art, Design
Richland High School 1973 — 1975
High School Diploma
Texas Parks and Wildlife Department June 2014 - Present
Texas Parks and Wildlife Department April 2009 - Present
Campus Condos April 2007 - June 2008
REC February 2004 - September 2006
Time Warner Cable July 2001 - August 2004
Road Runner July 1999 - June 2000
Flashnet Marketing, Inc. 1996 - 2000
Education
Austin Community College 2004 — 2006
Art, Design
Richland High School 1973 — 1975
High School Diploma
Christy Horton's Time Warner Cable Experience March 1989 - April 2000
Job Executive Pastry Chef and Blogger Liaison at Cookingplanit.com
Industry Public Relations and Communications
Experience
Cookingplanit.com June 2012 - Present
Ivy Worldwide 2012 - Present
Greenling, Inc March 2012 - December 2012
Berger Transfer & Storage 2000 - 2012
Time Warner Cable March 1989 - April 2000
Skills
Knowledge Sharing, Operations, Blogger Outreach, Writing Skills, Team Building, Blogging, Customer Relations, Online Marketing, Social Media, Dispatching, Baking, Pastry, Twitter, Facebook, Volunteer Coordination, Volunteer Recruiting, Volunteer Leadership, Teamwork, Independent Thinker, Food & Beverage, Food Writing, Highly detail oriented, Multi Tasking, Organization &..., Time Management, Crisis Management, Maintaining..., Team Leadership, Critical Thinking, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Mac OS X, Google Analytics, Google Docs, Timely Decision Making, Google +, Exceptional verbal..., Remote Troubleshooting, Route Planning, Digital Photography, Social Networking, Wordpress, Pinterest, Blogger, OS X, Marketing Communications, Sales, Food
Education
Austin Community College 2011 — 2012
Business Administration (A.S.), Business Administration and Management, General
Le Cordon Bleu- Austin 2005 — 2006
Pastry and Baking, Pastry and Baking, 4.0
Baylor University 1987 — 1989
Cookingplanit.com June 2012 - Present
Ivy Worldwide 2012 - Present
Greenling, Inc March 2012 - December 2012
Berger Transfer & Storage 2000 - 2012
Time Warner Cable March 1989 - April 2000
Skills
Knowledge Sharing, Operations, Blogger Outreach, Writing Skills, Team Building, Blogging, Customer Relations, Online Marketing, Social Media, Dispatching, Baking, Pastry, Twitter, Facebook, Volunteer Coordination, Volunteer Recruiting, Volunteer Leadership, Teamwork, Independent Thinker, Food & Beverage, Food Writing, Highly detail oriented, Multi Tasking, Organization &..., Time Management, Crisis Management, Maintaining..., Team Leadership, Critical Thinking, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Mac OS X, Google Analytics, Google Docs, Timely Decision Making, Google +, Exceptional verbal..., Remote Troubleshooting, Route Planning, Digital Photography, Social Networking, Wordpress, Pinterest, Blogger, OS X, Marketing Communications, Sales, Food
Education
Austin Community College 2011 — 2012
Business Administration (A.S.), Business Administration and Management, General
Le Cordon Bleu- Austin 2005 — 2006
Pastry and Baking, Pastry and Baking, 4.0
Baylor University 1987 — 1989
Allen Steadham's Time Warner Cable Experience August 2005 - November 2009
Job Desktop Support Technician at ACS, a Xerox Company
Industry Nonprofit Organization Management
Experience
ACS, a Xerox Company March 2012 - Present
International Size Acceptance Association July 1997 - Present
Microsoft Online BPOS-D/F Technical Support January 2010 - March 2012
Time Warner Cable August 2005 - November 2009
Spherion May 2003 - June 2005
HDR Engineering, Inc November 2000 - March 2003
Dell December 1999 - February 2000
Texas Department of State Health Services July 1996 - December 1999
Skills
Technical Writing, Customer Service, Customer Relations, Call Center, Telephone Skills, Microsoft Office, Writing, Active Directory, Editing, Deployment, Windows, Copy Editing, Word, Computer Hardware, Access, HTML, Excel, PowerPoint, Social Media, Troubleshooting, Documentation, Research, Problem Solving, Administration, Public Speaking, SharePoint, Mentoring, Negotiation, Team Building, Strategic Planning, Outlook, Team Leadership, Coaching, Employee Relations, Inventory Management, Operating Systems, Linux, Customer Satisfaction, Television, Laptops, Windows Server, Blackberry, Data Entry, Servers, Database Administration, Technical Training, Process Improvement, Lotus Notes, XP, Database Management
Education
Texas State University 1993 — 1995
Bachelors, Business (Finance)
Austin Community College 1989 — 1993
Bachelors, Journalism
The University of Texas at Austin 1987 — 1991
Bachelors, journalism
Anderson High School - Austin, TX 1983 — 1987
Diploma, Journalism
ACS, a Xerox Company March 2012 - Present
International Size Acceptance Association July 1997 - Present
Microsoft Online BPOS-D/F Technical Support January 2010 - March 2012
Time Warner Cable August 2005 - November 2009
Spherion May 2003 - June 2005
HDR Engineering, Inc November 2000 - March 2003
Dell December 1999 - February 2000
Texas Department of State Health Services July 1996 - December 1999
Skills
Technical Writing, Customer Service, Customer Relations, Call Center, Telephone Skills, Microsoft Office, Writing, Active Directory, Editing, Deployment, Windows, Copy Editing, Word, Computer Hardware, Access, HTML, Excel, PowerPoint, Social Media, Troubleshooting, Documentation, Research, Problem Solving, Administration, Public Speaking, SharePoint, Mentoring, Negotiation, Team Building, Strategic Planning, Outlook, Team Leadership, Coaching, Employee Relations, Inventory Management, Operating Systems, Linux, Customer Satisfaction, Television, Laptops, Windows Server, Blackberry, Data Entry, Servers, Database Administration, Technical Training, Process Improvement, Lotus Notes, XP, Database Management
Education
Texas State University 1993 — 1995
Bachelors, Business (Finance)
Austin Community College 1989 — 1993
Bachelors, Journalism
The University of Texas at Austin 1987 — 1991
Bachelors, journalism
Anderson High School - Austin, TX 1983 — 1987
Diploma, Journalism
Kelly Plant's Time Warner Cable Experience August 2009 - Present
Job HR Operations Specialist at Time Warner Cable
Industry Human Resources
Experience
Time Warner Cable August 2009 - Present
Houghton Mifflin Harcourt June 2002 - February 2009
Education
Austin Community College
AA - English
Time Warner Cable August 2009 - Present
Houghton Mifflin Harcourt June 2002 - February 2009
Education
Austin Community College
AA - English
Joe Pomerening's Time Warner Cable Experience February 2008 - January 2009
Job iOS Senior Advisor
Industry Consumer Electronics
Experience
Apple February 2013 - Present
Apple October 2013 - February 2014
Volt Technical Resources March 2012 - February 2013
Volt Technical Resources April 2010 - January 2011
Black Box Network Services March 2010 - April 2010
Volt Technical Resources November 2009 - March 2010
WebYES! June 2009 - October 2009
Time Warner Cable February 2008 - January 2009
teleNetwork September 2006 - June 2007
American Cancer Society March 2006 - August 2006
Skills
Troubleshooting, Technical Support, Networking, Hardware, Computer Repair, Windows 7, OS X, Mobile Devices, Customer Experience, Training, Customer Service, Management, Social Media Measurement, Facebook, Consulting
Education
Austin Community College 2007 — 2009
N/A
Apple February 2013 - Present
Apple October 2013 - February 2014
Volt Technical Resources March 2012 - February 2013
Volt Technical Resources April 2010 - January 2011
Black Box Network Services March 2010 - April 2010
Volt Technical Resources November 2009 - March 2010
WebYES! June 2009 - October 2009
Time Warner Cable February 2008 - January 2009
teleNetwork September 2006 - June 2007
American Cancer Society March 2006 - August 2006
Skills
Troubleshooting, Technical Support, Networking, Hardware, Computer Repair, Windows 7, OS X, Mobile Devices, Customer Experience, Training, Customer Service, Management, Social Media Measurement, Facebook, Consulting
Education
Austin Community College 2007 — 2009
N/A
Thomas Wooden's Time Warner Cable Experience January 2007 - October 2008
Job Director of Customer Engineering at Rivet Networks
Industry Computer Networking
Experience
Rivet Networks January 2015 - Present
Qualcomm September 2011 - January 2015
Bigfoot Networks October 2008 - August 2011
Time Warner Cable January 2007 - October 2008
Circuit City September 2006 - January 2007
Skills
Windows, Linux, Hardware, Scripting, C++, C, Troubleshooting, Wireless, Python, WiFi, Bash, Consumer Electronics, Visual Studio, Programming, Networking, Testing, Software Installation, C#
Education
Austin Community College 2012 — 2017
Pflugerville High School 1998 — 2002
Rivet Networks January 2015 - Present
Qualcomm September 2011 - January 2015
Bigfoot Networks October 2008 - August 2011
Time Warner Cable January 2007 - October 2008
Circuit City September 2006 - January 2007
Skills
Windows, Linux, Hardware, Scripting, C++, C, Troubleshooting, Wireless, Python, WiFi, Bash, Consumer Electronics, Visual Studio, Programming, Networking, Testing, Software Installation, C#
Education
Austin Community College 2012 — 2017
Pflugerville High School 1998 — 2002
Craig Finn's Time Warner Cable Experience October 2014 - Present
Job Information Security
Industry Computer & Network Security
Experience
Time Warner Cable October 2014 - Present
Atos June 2012 - Present
Kelly Mitchell Group May 2011 - January 2012
Insight Global February 2011 - April 2011
COMSYS March 2010 - March 2011
COMSYS June 2009 - March 2010
support.com April 2008 - June 2009
Skills
CompTIA A+ Certification, CompTIA Network+..., Troubleshooting, DHCP, Switches, Security+, Information Security, Windows Server, VPN, Servers, Network Administration, Active Directory, Operating Systems, Security, Microsoft Exchange, Hardware, XP, Networking, Unix, Windows XP
Education
El Centro College 2012 — 2013
AAS.CIT.NS.CCNA, COMPUTER INFORMATION TECHNOLOGY -- NETWORK ADMINISTRATOR AND SUPPORT, Attending
Austin Community College 2012 — 2012
Linux Professional Institute Certification Series Course, Linux, Completed April 4, 2012
Time Warner Cable October 2014 - Present
Atos June 2012 - Present
Kelly Mitchell Group May 2011 - January 2012
Insight Global February 2011 - April 2011
COMSYS March 2010 - March 2011
COMSYS June 2009 - March 2010
support.com April 2008 - June 2009
Skills
CompTIA A+ Certification, CompTIA Network+..., Troubleshooting, DHCP, Switches, Security+, Information Security, Windows Server, VPN, Servers, Network Administration, Active Directory, Operating Systems, Security, Microsoft Exchange, Hardware, XP, Networking, Unix, Windows XP
Education
El Centro College 2012 — 2013
AAS.CIT.NS.CCNA, COMPUTER INFORMATION TECHNOLOGY -- NETWORK ADMINISTRATOR AND SUPPORT, Attending
Austin Community College 2012 — 2012
Linux Professional Institute Certification Series Course, Linux, Completed April 4, 2012
Susan Foley's Time Warner Cable Experience August 2012 - January 2013
Job Account Executive at National Business Furniture
Industry Furniture
Experience
National Business Furniture January 2013 - August 2013
Time Warner Cable August 2012 - January 2013
United Stationers January 2010 - June 2011
Officesource February 2006 - January 2010
Falcon Products -St Louis, Mo September 1996 - March 2000
Thomas Ruff 1984 - 1989
Skills
New Business Development, Sales Management, Account Management, Customer Service, Contract Negotiation, Strategic Planning, Marketing Communications, Sales, Selling, Team Building, Furnishings, Interior Design
Education
Auburn University 1979 — 1982
BS, Interior Design
Miami University 1976 — 1978
Architecture
National Business Furniture January 2013 - August 2013
Time Warner Cable August 2012 - January 2013
United Stationers January 2010 - June 2011
Officesource February 2006 - January 2010
Falcon Products -St Louis, Mo September 1996 - March 2000
Thomas Ruff 1984 - 1989
Skills
New Business Development, Sales Management, Account Management, Customer Service, Contract Negotiation, Strategic Planning, Marketing Communications, Sales, Selling, Team Building, Furnishings, Interior Design
Education
Auburn University 1979 — 1982
BS, Interior Design
Miami University 1976 — 1978
Architecture
Kenneth Fields's Time Warner Cable Experience June 2014 - February 2015
Job Paralegal at Banco Popular
Industry Law Practice
Experience
Popular Community Bank February 2015 - June 2015
Time Warner Cable June 2014 - February 2015
Wilson Elser September 2013 - April 2014
Popular Community Bank July 2013 - September 2013
Law Office of John M. Lambros May 2010 - June 2013
Knight Capital Group March 2010 - May 2010
Brown Woods George LLP October 2009 - January 2010
City of New York, Administration for Children's Services June 2008 - July 2009
Skills
Civil Litigation, Litigation, Commercial Litigation, Legal Research, Westlaw, Trials, Legal Writing, Courts, Family Law, Hearings, Criminal Law, Appeals, Immigration Law, Torts, Administrative Law
Education
Penn State University 2004 — 2007
BA, Crime Law Justice
Aurora University 2003 — 2004
Criminal Justice, Psychology
Popular Community Bank February 2015 - June 2015
Time Warner Cable June 2014 - February 2015
Wilson Elser September 2013 - April 2014
Popular Community Bank July 2013 - September 2013
Law Office of John M. Lambros May 2010 - June 2013
Knight Capital Group March 2010 - May 2010
Brown Woods George LLP October 2009 - January 2010
City of New York, Administration for Children's Services June 2008 - July 2009
Skills
Civil Litigation, Litigation, Commercial Litigation, Legal Research, Westlaw, Trials, Legal Writing, Courts, Family Law, Hearings, Criminal Law, Appeals, Immigration Law, Torts, Administrative Law
Education
Penn State University 2004 — 2007
BA, Crime Law Justice
Aurora University 2003 — 2004
Criminal Justice, Psychology
Buddy Bowers (HCBCH)'s Time Warner Cable Experience June 2001 - August 2005
Job Paramedic at Marble Falls Area EMS
Industry Health, Wellness and Fitness
Experience
Marble Falls Area EMS August 2005 - Present
Time Warner Cable June 2001 - August 2005
Dell August 1998 - February 2001
Skills
Cpr Certified, Hospitals, Emergency Management, Microsoft Office, Disaster Response, Healthcare, ACLS, PALS, Emergency Medicine, BLS, CPR Certified, Emergency Services, Leadership, Customer Service, Team Building, Public Speaking, Strategic Planning, Critical Care, First Aid
Education
Austin Community College 2003 — 2005
Associates of Applied Science, Emergency Medical Service Profession
Southwest Texas State University 1993 — 1997
Marble Falls Area EMS August 2005 - Present
Time Warner Cable June 2001 - August 2005
Dell August 1998 - February 2001
Skills
Cpr Certified, Hospitals, Emergency Management, Microsoft Office, Disaster Response, Healthcare, ACLS, PALS, Emergency Medicine, BLS, CPR Certified, Emergency Services, Leadership, Customer Service, Team Building, Public Speaking, Strategic Planning, Critical Care, First Aid
Education
Austin Community College 2003 — 2005
Associates of Applied Science, Emergency Medical Service Profession
Southwest Texas State University 1993 — 1997
Debbi Stringfield's Time Warner Cable Experience June 2011 - Present
Job Technical Support Rep 1 at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable June 2011 - Present
Suddenlink Communications April 2010 - June 2011
Convergys March 2009 - April 2010
Apple Inc. June 2001 - August 2007
Skills
Technical Support, Retail, Time Management, Troubleshooting, Call Centers, Computer Hardware, Windows XP, Software Installation, Routers, Wireless, Software Documentation, Wireless Networking, Help Desk Support
Education
Dallas County Community College 2010 — 2016
Advanced Accounting Professional certification, Accounting
Austin Community College 2003 — 2008
Registered Nursing/Registered Nurse
The University of Texas at Tyler 1991 — 1992
Secondary Education and Teaching
East Texas Baptist University 1984 — 1989
BS, Computer information Systems and Math
Time Warner Cable June 2011 - Present
Suddenlink Communications April 2010 - June 2011
Convergys March 2009 - April 2010
Apple Inc. June 2001 - August 2007
Skills
Technical Support, Retail, Time Management, Troubleshooting, Call Centers, Computer Hardware, Windows XP, Software Installation, Routers, Wireless, Software Documentation, Wireless Networking, Help Desk Support
Education
Dallas County Community College 2010 — 2016
Advanced Accounting Professional certification, Accounting
Austin Community College 2003 — 2008
Registered Nursing/Registered Nurse
The University of Texas at Tyler 1991 — 1992
Secondary Education and Teaching
East Texas Baptist University 1984 — 1989
BS, Computer information Systems and Math
Christopher Levi's Time Warner Cable Experience March 2013 - August 2013
Job Tech Director at The New Movement
Industry Outsourcing/Offshoring
Experience
The New Movement October 2014 - Present
Travis County September 2013 - Present
Giant Pretzel December 2011 - Present
Time Warner Cable March 2013 - August 2013
Time Warner Cable April 2011 - February 2013
A swinging Trio December 2010 - January 2011
The Association 2011 - 2011
Austin Film Festival May 2010 - November 2010
Minacs June 2004 - May 2010
Austin Film Festival 2010 - 2010
Skills
Film Production, Video Production, Screenwriting, Television, Leadership, Training, Creative Writing, Customer Service
Education
The University of Texas at Austin 2009 — 2010
B.A., English, Communications, African-American Studies
Austin Community College 2002 — 2008
AA, English
The New Movement October 2014 - Present
Travis County September 2013 - Present
Giant Pretzel December 2011 - Present
Time Warner Cable March 2013 - August 2013
Time Warner Cable April 2011 - February 2013
A swinging Trio December 2010 - January 2011
The Association 2011 - 2011
Austin Film Festival May 2010 - November 2010
Minacs June 2004 - May 2010
Austin Film Festival 2010 - 2010
Skills
Film Production, Video Production, Screenwriting, Television, Leadership, Training, Creative Writing, Customer Service
Education
The University of Texas at Austin 2009 — 2010
B.A., English, Communications, African-American Studies
Austin Community College 2002 — 2008
AA, English
Dominik Villarreal's Time Warner Cable Experience October 2014 - Present
Job Customer Service Representative at Time Warner Cable
Industry Consumer Services
Experience
Time Warner Cable October 2014 - Present
FEDEX @ Harte-Hanks April 2011 - October 2014
Spheron@ Blizzard Entertainment October 2010 - February 2011
Whole Foods Market April 2002 - August 2010
Skills
Social Networking, Customer Service
Education
Austin Community College 1992 — 1996
Associates, Commerical Art
Time Warner Cable October 2014 - Present
FEDEX @ Harte-Hanks April 2011 - October 2014
Spheron@ Blizzard Entertainment October 2010 - February 2011
Whole Foods Market April 2002 - August 2010
Skills
Social Networking, Customer Service
Education
Austin Community College 1992 — 1996
Associates, Commerical Art
Colby Horan's Time Warner Cable Experience March 2015 - Present
Job Inbound Sales Representative at Time Warner Cable
Industry Marketing and Advertising
Experience
Time Warner Cable March 2015 - Present
Signpost August 2014 - November 2014
Starbucks Coffee Company July 2007 - August 2014
Hollywood Video October 2005 - April 2006
Reel Entertainment November 2002 - December 2003
Skills
Sales, Social Media Marketing, Social Media, Social Networking, Marketing Strategy, Account Management, Customer Service, Microsoft Office, Marketing, Leadership, Management, Microsoft Excel
Education
Texas State University-San Marcos 2008 — 2010
Bachelor of Business Arts, Marketing
Austin Community College 2004 — 2008
Associates Degree, General Arts and Sciences
Time Warner Cable March 2015 - Present
Signpost August 2014 - November 2014
Starbucks Coffee Company July 2007 - August 2014
Hollywood Video October 2005 - April 2006
Reel Entertainment November 2002 - December 2003
Skills
Sales, Social Media Marketing, Social Media, Social Networking, Marketing Strategy, Account Management, Customer Service, Microsoft Office, Marketing, Leadership, Management, Microsoft Excel
Education
Texas State University-San Marcos 2008 — 2010
Bachelor of Business Arts, Marketing
Austin Community College 2004 — 2008
Associates Degree, General Arts and Sciences
Jared Finch, CCNA, JNCIA's Time Warner Cable Experience April 2014 - Present
Job Network Engineer II at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable April 2014 - Present
Time Warner Cable September 2013 - April 2014
Time Warner Cable October 2011 - November 2012
Time Warner Cable October 2009 - October 2011
Time Warner Cable April 2008 - October 2010
Skills
Troubleshooting, Training, Call Center, System Administration, Technical Support, Call Centers, Customer Service, Routers, Telephony, VoIP, Telecommunications, Computer Network..., Process Improvement, Wireless, Broadband, Networking, Routing
Education
Kaplan University 2009 — 2011
Associate of Science (AS), Business Management
Thorndale High School 1996 — 2000
High School Diploma
Austin Community College
Cisco CCNA Exploration Path, Computer Systems Networking and Telecommunications
Time Warner Cable April 2014 - Present
Time Warner Cable September 2013 - April 2014
Time Warner Cable October 2011 - November 2012
Time Warner Cable October 2009 - October 2011
Time Warner Cable April 2008 - October 2010
Skills
Troubleshooting, Training, Call Center, System Administration, Technical Support, Call Centers, Customer Service, Routers, Telephony, VoIP, Telecommunications, Computer Network..., Process Improvement, Wireless, Broadband, Networking, Routing
Education
Kaplan University 2009 — 2011
Associate of Science (AS), Business Management
Thorndale High School 1996 — 2000
High School Diploma
Austin Community College
Cisco CCNA Exploration Path, Computer Systems Networking and Telecommunications
Carl Hewitt's Time Warner Cable Experience March 2015 - Present
Job Network Engineer at Time Warner Cable
Industry Information Technology and Services
Experience
Time Warner Cable March 2015 - Present
Cisco Systems July 2014 - March 2015
Cisco Systems November 2012 - June 2014
Omnitech Deployment Solutions January 2011 - November 2011
Auburn University August 2008 - May 2009
Skills
Cisco IOS, CCNA, Troubleshooting, Routers, CompTIA A+ Certification, Computer Hardware, CCNA-voice, Switches, CompTIA Network+..., Network Engineering, TCP/IP
Education
Colorado Technical University 2009 — 2011
Master of Science (MS), Systems Engineering
Auburn University 2004 — 2009
Bachelor of Science, Mathematics
Time Warner Cable March 2015 - Present
Cisco Systems July 2014 - March 2015
Cisco Systems November 2012 - June 2014
Omnitech Deployment Solutions January 2011 - November 2011
Auburn University August 2008 - May 2009
Skills
Cisco IOS, CCNA, Troubleshooting, Routers, CompTIA A+ Certification, Computer Hardware, CCNA-voice, Switches, CompTIA Network+..., Network Engineering, TCP/IP
Education
Colorado Technical University 2009 — 2011
Master of Science (MS), Systems Engineering
Auburn University 2004 — 2009
Bachelor of Science, Mathematics
Michael Willey's Time Warner Cable Experience August 2011 - Present
Job Construction Manager of Nebraska at Time Warner Cable
Industry Construction
Experience
Time Warner Cable August 2011 - Present
Underground Specialists Inc. June 2000 - August 2011
Paragon Cable Inc. Construction Manager March 1996 - May 2000
Comnet 1993 - 1996
Skills
Construction Management, Trouble Shooting Issues, Engineering Coxail and..., Contractor and..., Leadership within the...
Education
Augustana College (SD) 1989 — 1993
Bachelor's degree, Early Childhood, Middle & Highschool Education Teaching/Administration
Time Warner Cable August 2011 - Present
Underground Specialists Inc. June 2000 - August 2011
Paragon Cable Inc. Construction Manager March 1996 - May 2000
Comnet 1993 - 1996
Skills
Construction Management, Trouble Shooting Issues, Engineering Coxail and..., Contractor and..., Leadership within the...
Education
Augustana College (SD) 1989 — 1993
Bachelor's degree, Early Childhood, Middle & Highschool Education Teaching/Administration
Joshua Carnes's Time Warner Cable Experience January 2007 - Present
Job Facilities Technician at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable January 2007 - Present
Remember Me Tattoos July 2012 - Present
Securitas Inc December 2005 - March 2007
U.S. Army July 2004 - September 2005
Skills
Communication, Timely Decision Making, Goal Oriented, Confidentiality, Adaptability, Resourceful..., Energetic Self-Starter, Work Ethic, Listening to customers, Customer Service, Problem Solving, Computer/Technical..., Honorable Discharge, Dependable Team Player
Education
Texas State University 2010 — 2012
Bachelors of Business Administration, Business
Austin Community College 2007 — 2010
Associate, Business
Time Warner Cable January 2007 - Present
Remember Me Tattoos July 2012 - Present
Securitas Inc December 2005 - March 2007
U.S. Army July 2004 - September 2005
Skills
Communication, Timely Decision Making, Goal Oriented, Confidentiality, Adaptability, Resourceful..., Energetic Self-Starter, Work Ethic, Listening to customers, Customer Service, Problem Solving, Computer/Technical..., Honorable Discharge, Dependable Team Player
Education
Texas State University 2010 — 2012
Bachelors of Business Administration, Business
Austin Community College 2007 — 2010
Associate, Business
Nate Park's Time Warner Cable Experience March 2008 - November 2012
Job Management and Sales Professional
Industry Telecommunications
Experience
Park Distributions/Ensuing Technologies June 2014 - January 2015
NextDesk January 2013 - June 2014
Time Warner Cable March 2008 - November 2012
Maxwell Dodge June 2003 - January 2008
Education
Austin Community College 1997 — 2000
Engineering Technology, General
James Bowie High School 1993 — 1997
General Studies with Honors
Dale Carnegie Leadership Training
Sales Advantage
Park Distributions/Ensuing Technologies June 2014 - January 2015
NextDesk January 2013 - June 2014
Time Warner Cable March 2008 - November 2012
Maxwell Dodge June 2003 - January 2008
Education
Austin Community College 1997 — 2000
Engineering Technology, General
James Bowie High School 1993 — 1997
General Studies with Honors
Dale Carnegie Leadership Training
Sales Advantage
Matthew Marney's Time Warner Cable Experience October 2011 - December 2012
Job GNU/Linux Systems Administrator II at Hostgator.com
Industry Information Technology and Services
Experience
Hostgator.com January 2013 - Present
Time Warner Cable October 2011 - December 2012
JM Electronic Engineering June 2011 - October 2011
Apple August 2008 - January 2009
Lowe's Home Improvement June 2007 - August 2007
Lowe's Home Improvement March 2005 - November 2005
Old Navy January 2005 - July 2005
Target October 2004 - January 2005
Skills
Automation, Linux, Troubleshooting, System Administration, Apache, CentOS, Servers, Firewalls, MySQL, Bash
Education
Round Rock High School 2000 — 2004
Austin Community College
Hostgator.com January 2013 - Present
Time Warner Cable October 2011 - December 2012
JM Electronic Engineering June 2011 - October 2011
Apple August 2008 - January 2009
Lowe's Home Improvement June 2007 - August 2007
Lowe's Home Improvement March 2005 - November 2005
Old Navy January 2005 - July 2005
Target October 2004 - January 2005
Skills
Automation, Linux, Troubleshooting, System Administration, Apache, CentOS, Servers, Firewalls, MySQL, Bash
Education
Round Rock High School 2000 — 2004
Austin Community College
Emiliano Martinez's Time Warner Cable Experience January 2014 - Present
Job Field Tech. Time Warner
Industry Telecommunications
Experience
Time Warner Cable January 2014 - Present
UPS June 2010 - December 2013
UPS January 2008 - June 2010
Whelan Security January 2008 - December 2009
Securitas Security Services USA, Inc. January 2006 - December 2007
US Army December 1993 - December 2004
Skills
Security, Leadership, Switches, Management, Software Installation, Enforcement, Time Management, Dispatching, Preventive Maintenance, Facilities Management, Transportation, Shipping, Supervisory Skills, Hazardous Materials, Warehousing, Law Enforcement, Customer Service, Microsoft Excel, Team Building, Training, Program Management, Team Leadership, Troubleshooting, Microsoft Word, Outlook
Education
Austin Community College 2011 — 2013
Associate of Arts (A.A.), General Studies
Aransas Pass High
Time Warner Cable January 2014 - Present
UPS June 2010 - December 2013
UPS January 2008 - June 2010
Whelan Security January 2008 - December 2009
Securitas Security Services USA, Inc. January 2006 - December 2007
US Army December 1993 - December 2004
Skills
Security, Leadership, Switches, Management, Software Installation, Enforcement, Time Management, Dispatching, Preventive Maintenance, Facilities Management, Transportation, Shipping, Supervisory Skills, Hazardous Materials, Warehousing, Law Enforcement, Customer Service, Microsoft Excel, Team Building, Training, Program Management, Team Leadership, Troubleshooting, Microsoft Word, Outlook
Education
Austin Community College 2011 — 2013
Associate of Arts (A.A.), General Studies
Aransas Pass High
Chad McLain's Time Warner Cable Experience March 2013 - Present
Job Sr. NOC Engineer
Industry Telecommunications
Experience
Time Warner Cable March 2013 - Present
Time Warner Cable February 2008 - March 2013
Skills
Cisco Technologies, Switches, IP, Routers, Broadband
Education
Austin Community College 2012 — 2014
Associate's Degree, Computer Science
Time Warner Cable March 2013 - Present
Time Warner Cable February 2008 - March 2013
Skills
Cisco Technologies, Switches, IP, Routers, Broadband
Education
Austin Community College 2012 — 2014
Associate's Degree, Computer Science
Joyce Cho's Time Warner Cable Experience July 2007 - January 2009
Job Waitress/Entrepreneur
Industry Food & Beverages
Experience
Bar Chi Sushi October 2010 - Present
Capital One January 2011 - January 2013
Beluga August 2009 - August 2010
Time Warner Cable July 2007 - January 2009
Dell January 2005 - June 2007
Education
KD Actors Conservatory Southwest 2002 — 2003
Associate of Arts (A.A.), Film/Television/Radio/Theatre
Austin Community College
Bar Chi Sushi October 2010 - Present
Capital One January 2011 - January 2013
Beluga August 2009 - August 2010
Time Warner Cable July 2007 - January 2009
Dell January 2005 - June 2007
Education
KD Actors Conservatory Southwest 2002 — 2003
Associate of Arts (A.A.), Film/Television/Radio/Theatre
Austin Community College
Christopher Foltz's Time Warner Cable Experience 2005 - 2013
Job Telecommunications Professional
Industry Telecommunications
Experience
Time Warner Cable 2005 - 2013
Education
Auburn University 1988 — 1995
Bachelor of Arts (B.A.), Communication, General
Time Warner Cable 2005 - 2013
Education
Auburn University 1988 — 1995
Bachelor of Arts (B.A.), Communication, General
Peter Houston's Time Warner Cable Experience May 2006 - October 2007
Job Lead Technology Administrator at NFP
Industry Financial Services
Experience
NFP November 2007 - Present
Time Warner Cable May 2006 - October 2007
Mac Haik Automotive Group August 2005 - April 2006
Rackspace, the #1 managed cloud company 1998 - 2001
Rackspace, the #1 managed cloud company 1998 - 2001
Skills
IT Management, Windows 7, Windows 8, Windows XP, Windows Vista, Microsoft Office, Help Desk Support, Help Desk Implementation, conference audio/video..., Troubleshooting
Education
Austin Community College
Criminal Justice and History
NFP November 2007 - Present
Time Warner Cable May 2006 - October 2007
Mac Haik Automotive Group August 2005 - April 2006
Rackspace, the #1 managed cloud company 1998 - 2001
Rackspace, the #1 managed cloud company 1998 - 2001
Skills
IT Management, Windows 7, Windows 8, Windows XP, Windows Vista, Microsoft Office, Help Desk Support, Help Desk Implementation, conference audio/video..., Troubleshooting
Education
Austin Community College
Criminal Justice and History
Cox Communications
Mediacom Communications
Adelphia Communications
Time Warner
Viacom Media Networks
TCI Cable
Cox Communications, Inc
Warner Cable