Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Salaries. You can even request information on how much does Time Warner Cable pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
ACN June 2014 - Present
XOOM Energy May 2014 - June 2014
Lowe's Companies, Inc. February 2014 - March 2014
BB&T November 2013 - January 2014
Extended Stay Hotels February 2013 - November 2013
BASF April 2012 - August 2012
Sony Electronics April 2007 - March 2012
Time Warner Cable January 2003 - April 2007
PAETEC January 2002 - December 2002
Verizon June 2001 - November 2001
Skills
Sales Tax, Use Tax, Property Tax, Corptax, Tax Compliance, Tax Audits, PTMS, Vertex, OneSource, Indirect Taxation, Auditing, Tax Returns, Tax, Accounts Payable, Corporate Tax, General Ledger, Account Reconciliation, Income Tax, Accounting, PeopleSoft, Sales & Use Tax, Tax Accounting, Tax Research
Education
Strayer University (DC) 2010 — 2016
Master of Science in Accounting with a Concentration in Taxation
University of Wisconsin-Madison - School of Business 2010 — 2012
Graduate Certificate, SALT - State and Local Taxation
Thomas Edison State College 2001 — 2006
Bachelor of Science, Business Administration
Harte Hanks April 2015 - Present
Tangoe September 2014 - April 2015
Staffmark- Wincor Nixdorf February 2013 - April 2014
Apple Inc. July 2012 - January 2013
Time Warner Cable June 2006 - November 2011
Skills
CRM, Call Centers, Management, Troubleshooting, Customer Service, Sales, Access, Technical Support, Customer Experience, Leadership, Customer Satisfaction, Direct Sales, Sales Operations, Team Leadership, Telecommunications, VoIP
Education
Baptist Health System School of Health Professions 2009 — 2010
Vocational Diploma, Healthcare / Nursing
The University of Texas at San Antonio 2004 — 2008
Genreal Studies
Lyndon Baines Johnson High School 2000 — 2004
High School, Diploma
Bill Embrey Roofing April 2014 - Present
Time Warner Cable November 2004 - July 2012
Time Warner Cable 2004 - 2012
West Corporation January 2004 - November 2004
Skills
Increasing Sales Revenue, Exceeding Quotas, Customer Service, Customer Satisfaction, Sales Management, Team Leadership, Team Building, Call Centers
Education
The University of Texas at San Antonio 2003 — 2005
High School, Business Administration and Management, General
La Vernia High 1999 — 2003
High School, Diploma
T-Mobile April 2008 - Present
Time Warner Cable February 2005 - September 2007
Comcast Cable March 2003 - January 2005
Skills
Computerization, Keyboard Skills, Microsoft Applications, Customer Satisfaction, Customer-focused Sales
Education
Trident Technical College 2012 — 2015
Associate's degree, Criminal Justice
Time Warner Cable August 2013 - Present
Time Warner Cable August 2013 - Present
Enterprise Rent-A-Car May 2007 - June 2013
Skills
Management, Telecommunications, Customer Retention, Direct Sales, Account Management, Sales Operations, Sales, Customer Satisfaction
Education
The University of Texas at San Antonio 2006 — 2009
Bachelor of Science (B.S.), Mathematics and Computer Science
University of Texas at Brownsville 2004 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Goodwill Industries of Northern New England August 2014 - Present
Self employed IT consultancy April 2013 - August 2014
Time Warner Cable August 2010 - March 2013
PenBay HealthCare July 2007 - March 2010
STG 2006 - 2007
Netcare Inc 2000 - 2005
South Carolina Department of Transportation 1998 - 2000
United States Air Force 1976 - 1998
Skills
Network Technology, Desktop Computers, Help Desk Support, CompTIA A+ Certification, Cabling, System Administration, XP, Routers, Computer Repair
Education
Trident Technical College 2000 — 2003
Associate of Arts (AA), Information Technology
Time Warner Cable February 2013 - Present
L3 Technologies April 2011 - February 2013
eNetInsurance December 2006 - April 2011
ExpoMarketing Group June 2005 - August 2006
WWDMAGIC 2002 - 2005
Skills
Trade Shows, Team Building, Strategic Planning, Strategic Partnerships, Solution Selling, Social Media Marketing, Salesforce.com, Sales Presentations, Sales, Program Management, Leadership, Lead Generation, Direct Sales, Customer Service, Customer Retention, Cold Calling, Account Management, Cisco Technologies, Cloud Computing, Enterprise Software, Managed Services, Marketing, Marketing Communications, Marketing Strategy, Microsoft Office, Networking, Project Management, SaaS, Selling, Telecommunications, Unified Communications
Education
The University of Texas-Pan American 1995 — 2000
BA, History
Mutual of Omaha Investor Svcs June 2015 - Present
Mutual of Omaha June 2014 - Present
Citi December 1999 - June 2014
Time Warner Cable January 1996 - December 1999
Skills
Banking, Credit, Sales Management, Customer Service, Retail Banking, Consumer Lending, Loans, Credit Analysis, Risk Management, Change Management, Commercial Banking, Small Business Lending, Mortgage Lending, Cross Selling, Portfolio Management, Loan Origination, Credit Cards, Mortgage Banking, Cash Management, Operational Risk, Operations Management, Production Managment, Employee Engagement, Employee Training, Sales Process, Staff Development, Quality Management, Quality Control, Sales Rep Training, Financial Services, Lines Of Credit, Deposits, Core Banking, Banking Relationships, Recruiting, Internet Banking, Term Life Insurance, Health Insurance, General Insurance, Disability Insurance, Sales, Customer Satisfaction
Education
The University of Texas at San Antonio 1992 — 1998
Bachelor of Arts, Criminal Justice
Converse Judson High School 1988 — 1992
Port Of Brownsville July 2015 - Present
City of Brownsville, Texas May 2014 - Present
Self-Employed July 2011 - May 2014
Hahn, Texas March 2010 - May 2011
Texas Council on Family Violence April 2009 - March 2010
Time Warner Cable June 2003 - February 2009
City of Austin 2003 - 2006
Skills
Certified Corporate..., Government, Media Relations, Research, Leadership, Event Planning, Public Affairs, Social Media, Public Relations, Crisis Management, Press Releases, Strategic Communications, Copywriting, Speech Writing, Political Campaigns, Internal Communications, Editing, Communications Planning, Public Speaking, Crisis Communications, Corporate Communications, Publicity, Strategic Planning, Message Development, Community Development, Account Management, Email Marketing, Fundraising, Training, Microsoft Office, Facebook, Blogging, Policy, Community Outreach, Newsletters, Event Management, Nonprofits, Strategy, Spokesperson, Legislative Relations, Politics, Communication Training, Volunteer Management, Social Networking
Education
The University of Texas-Pan American
BA, Communications
The Protocol School of Washington
Certified Trainer, Business Etiquette and International Protocol
Leadership Austin
United States Postal Service May 2014 - Present
TelePacific Communications September 2013 - March 2014
DSI Systems Inc. March 2013 - September 2013
Time Warner Cable November 2011 - August 2012
AT&T June 2002 - January 2011
WorldCom March 2002 - July 2002
XO Communications October 2001 - March 2002
McLeodUSA April 2001 - October 2001
Teligent September 2000 - April 2001
Logix Communications February 1997 - April 2001
Skills
Consultative Selling, Wireless, Telecommunications, Sales Management, Account Management, Cold Calling, Territory, Long Distance, LAN/WAN, Managed Services, DS3, T1, Collocation, Solution Selling, Direct Sales, Colocation, MPLS, PRI, VoIP, Contract Negotiations, Channel Management, Salesforce.com, Selling, Ethernet, Sales Support, Key Account Management, Customer Relations, B2B, IP, New Business Development, Unified Communications, Call Center, Hosting, WAN, Sales Process, Fiber, Customer Service, Team Building, Channel, Mobile, PBX, Contract Negotiation, Negotiation, Network Design, SIP Trunking, Telephony, Vendor Relations, Forecasting, Voice Services, Cloud Computing
Education
The University of Texas at San Antonio 1990 — 1997
BBA, Macro & Micro Economics, Finance, Production Management, & Engineering Courses
Level 3 Communications August 2013 - April 2015
WaveCreste August 2012 - December 2012
Purple Patch Nepal January 2011 - February 2012
Time Warner Cable June 2008 - September 2010
PRC, LLC January 2007 - May 2008
Skills
Microsoft Office, Microsoft Excel, Customer Service, Customer Support, Informatica, Help Desk Support, Quality Assurance, Pastry, Oracle SQL Developer, Sharepoint 2010, Microsoft SQL Server, Databases, Technical Support, SharePoint, Troubleshooting, Unix, Testing, Networking, Windows XP, Integration
Education
Tribhuvan Vishwavidalaya 1998 — 2005
Intermediate in Arts and Commerce
Baneshwor Campus 1996 — 1998
Intermediate in Commerce
Hertz Local Edition March 2013 - Present
Time Warner Cable May 2011 - February 2013
American Eagle Outfitters May 2010 - June 2011
Skills
Customer Service, Digital Photography, Multi-line Phone, Microsoft Office, Adobe Creative Suite, Management
Education
Touro College 2011 — 2013
Master of Science & Information Systems, Data Communication
Berkeley College 2006 — 2010
Bachelor of Business Administration (B.B.A.), Information Technology
Art.com March 2011 - Present
Time Warner Cable July 2013 - April 2014
Accelerated Financial Solutions February 2009 - December 2011
Tidewater Community College June 2008 - December 2009
Webber’s Concrete and Construction April 2002 - July 2008
Skills
typing speed: 60 wpm, Technical Writing, Written & Oral..., Communicaitons, Computer-savvy, Customer Satisfaction, Sales, CRM, Customer Service, Time Management, Team Leadership, Negotiation, Microsoft Excel, Start-ups, Invoicing, Social Networking, Accounting, Finance, Customer Retention, Analysis, Call Centers, Training, Customer Experience, Team Building, Outlook, Leadership, Microsoft Office, Microsoft Word, Management, Marketing, Account Management, PowerPoint
Education
Wake Technical Community College 2009 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Enloe
Tidewater Community College
Aetna Health Care December 2014 - Present
Aetna July 2013 - Present
Time Warner Cable February 2010 - June 2013
Time Warner Cable April 2006 - February 2010
Skills
Training, Call Centers, Process Improvement, Project Management, Leadership, Program Management, Change Management, Performance Management, Vendor Management, Testing
Education
The University of Texas at San Antonio 2013 — 2015
Speedy Transmission Center-Marietta March 2011 - Present
Speedy Transmission of Marietta February 2011 - Present
Deltacom June 2010 - March 2011
Time Warner Cable Business Class November 2008 - March 2010
Time Warner Cable 2008 - March 2010
AVV; dominion enterprises May 2007 - November 2008
Flexicom June 2006 - May 2007
AT&T January 2002 - May 2006
Verizon Wireless March 1995 - January 2002
Skills
Managed Services, B2B, Sales Process, Account Management, Sales Management, Solution Selling, Cold Calling, Telecommunications, VoIP, Sales, Selling, Management, Marketing, Salesforce.com, Contract Negotiation, Direct Sales, Training, Budgets, Sales Operations, Wireless, Vendor Management, Customer Satisfaction, Retail, Customer Retention, Unified Communications, Call Centers, Sales Presentations, New Business Development, Customer Service, CRM, Lead Generation, Marketing Strategy, Strategic Planning, Ethernet
Education
Tidewater Community College 1992 — 1994
Intel Corporation September 2014 - Present
Time Warner Cable Business Class September 2013 - September 2014
Time Warner Cable Business Class April 2012 - September 2013
Time Warner Cable June 2010 - April 2012
Time Warner Cable March 2009 - June 2010
Time Warner Cable January 2008 - March 2009
Time Warner Cable August 2007 - January 2008
Convergys August 2001 - August 2007
Skills
Six Sigma, Systems Analysis, Call Center, Forecasting, Budgeting, Workforce Management, Avaya, Customer Service, Segmentation, Modeling, Process Improvement, Analysis, Continuous Improvement, Financial Reporting, Financial Analysis, Statistics, Market Analysis, Strategic Planning, Financial Modeling, Change Management, Call Centers, Budgets, Strategy, Project Planning, Telecommunications, Training, Leadership, Management, Salesforce.com, Visio, Cross-functional Team..., Team Leadership
Education
The University of Texas at San Antonio 2012 — 2014
Master of Business Administration (MBA), Management Science, 3.5 GPA
University of Denver 2010 — 2010
Certification, Cable Finance
The University of Texas-Pan American 2003 — 2007
BBA, Computer Information Systems
HBO September 2014 - Present
AXA March 2014 - August 2014
HBO July 2013 - January 2014
Time Warner Cable September 2009 - June 2012
WeightWatchers.com 2003 - 2009
Synovate 2001 - 2003
Fulcrum Analytics 1999 - 2001
Skills
Focus Groups, Segmentation, Quantitative Research, Consumer Insight, Customer Insight, Marketing Research, Competitive Analysis, Customer Satisfaction, Consumer Behaviour, Ethnography, Product Development, Brand Awareness, Usabilities, Multicultural Research, Cross-Platform Research, Management, Qualitative Research, Analysis, Market Research, Strategy, Marketing Strategy
Education
University of Pennsylvania 1997 — 1999
M.A., Communication Research
Tufts University 1992 — 1996
B.A., Psychology
Time Warner Cable January 2013 - Present
Boddie-Noell Ent. March 2008 - March 2012
Yum! Brands 2002 - 2007
Ferguson Enterprises September 2001 - September 2002
Dell July 1999 - May 2001
Dell January 2000 - December 2000
HR Solutions October 1999 - June 2000
National Instruments March 1998 - October 1998
National Instruments May 1995 - October 1998
Skills
Recruiting, Internet Recruiting, Interviews, Training, Temporary Placement, Sourcing, Screening, College Recruiting, Talent Acquisition, Human Resources, Social Media, Talent Management, Technical Recruiting, Succession Planning, Budgets, Strategic Planning, Employee Relations, Career Development, HRIS, Workforce Planning, PeopleSoft, Job Fairs, Public Relations, Employee Benefits, Taleo, Staffing Services, Resume Writing, Leadership Development, Executive Search, Cold Calling, Contract Recruitment, Employer Branding, Corporate Recruiting, Coaching, Personnel Management, Team Building, Applicant Tracking..., Performance Management, Onboarding, New Hire Orientations, Deferred Compensation, Background Checks, Hiring, Leadership, Management, Behavioral Interviewing, Screening Resumes
Education
The University of Texas at San Antonio 1988 — 1993
Bachelor of Science (BS), Criminal Justice
Time Warner Cable February 2013 - Present
Boston's Restaurant & Sports Bar November 2011 - November 2012
Clear Channel Communications September 2009 - April 2011
Skills
Advertising, Marketing Communications, Marketing, Event Management, Sales, Account Management, Management, New Business Development, Market Planning, Sales Management, Retail, Data Entry, Research, Facebook, Social Media Marketing, Event Planning, Social Media, Public Relations, Media Relations, Social Networking
Education
Trinity University 2003 — 2007
Bachelor of Arts (B.A.), Communication and Political Science
Time Warner Cable 2011 - Present
Windstream Communications 2010 - 2011
Qwest Communications 2005 - 2010
AT&T 2001 - 2002
Teleservice Resources 1998 - 2000
Precison Response Corp 1996 - 1998
West Telemarketing 1990 - 1995
Skills
Executive Level..., Telecommunications Sales, Strategic Planning, Solution Selling, Large Account Sales, Enterprise Account..., Salesforce.com, Sales Relationships, Revenue Forecasting, Quota Attainment, Sales Strategies, Contract Negotiations, Team Selling, Cloud Computing, Contract Negotiation, Cross-functional Team..., Data Center, Business Development, Sales Operations, Sales, VoIP, Marketing Strategy, Strategy, Telecommunications, Cold Calling, SaaS, Management, Enterprise Software, Direct Sales, Selling, Managed Services, Leadership, Negotiation, Product Management, Wireless, Telephony, Unified Communications, MPLS, Sales Process
Education
The University of Texas at San Antonio 1987 — 1991
Business Information Systems
National Hemophilia Foundation June 2012 - Present
Time Warner Cable March 2012 - May 2012
Insight Communications August 2006 - March 2012
Robert Half Technology March 2005 - August 2006
Sapient January 1999 - January 2002
Skills
Cisco IOS, Linux, Windows, CAPM, PMBOK, Mac OS, TCP/IP, Active Directory, BGP, RIP, EIGRP, OSPF, ISIS, VLAN, IPv6, IPSec, ITIL, CCNA, DNS, DHCP, SMTP, SNMP, ARP, Network Design, Network Security, Routing, Switches, Social Media, Data Communication, Internet, Android, Cloud Computing, Virtualization
Education
Touro College 2008 — 2010
Master of Science, Information Systems
New York City College of Technology
Bachelor of Science, Telecommunications
New York City College of Technology
Associates of Applied Science, Electrical Engineering Technology
Time Warner Cable October 2002 - June 2011
Telespectrum April 2002 - October 2002
Skills
Cisco Technologies, Microsoft Office, Cloud Computing, TCP/IP, Windows, Network Security, Troubleshooting, Windows Server, Telecommunications, Active Directory, Virtualization, Network Administration, Customer Service
Education
Trocaire College 2010 — 2012
Associate of Science (A.S.), Computer Network Administration, 3.88
San Antonio Water System April 2015 - Present
L&H Packing February 2014 - April 2015
Time Warner Cable November 2008 - May 2013
VIA Metropolitan Tranis 2008 - 2012
TPRA January 2010 - October 2010
San Antonio Housing Authority 2006 - 2008
Skills
Contract Negotiation, Community Development, Media Relations, Social Media, Strategic Communications, Public Relations, Training, Event Planning, Start-ups, Leadership, Press Releases, Sales Process, Broadband, Marketing, Call Centers, Internal Communications, Public Speaking, Community Outreach, Customer Satisfaction, Team Building, Corporate Communications, Crisis Communications, VoIP, Government, Copywriting, Social Networking, Management, Wireless, Nonprofits, Crisis Management, Social Media Marketing, Advertising, Customer Retention, Fundraising, Strategic Planning, Direct Sales, Customer Service, Event Management, Marketing Communications, Salesforce.com, Strategic Partnerships, Editing, Speech Writing, Team Leadership, Program Management, Publicity, Blogging, Customer Experience, Telecommunications
Education
Trinity University 1995 — 1997
MS, Urban Administration
The University of Texas at San Antonio 1990 — 1994
BA, Criminal Justice
Time Warner Cable Business Class March 2010 - Present
Time Warner Cable July 2005 - March 2010
Tax Busters-Jackson Hewitt December 1997 - April 2002
Education
The University of Texas at San Antonio 2001 — 2003
Buisness Administration
Tesoro October 2013 - Present
JPMorgan Chase January 2012 - October 2013
Time Warner Cable October 2008 - January 2012
ISS Facility Services A/S January 2006 - October 2008
Spurs Sports & Entertainment July 2002 - January 2006
Cott Beverages May 2001 - July 2002
The Hartford August 1999 - March 2001
Skills
Human Resources, Employee Relations, Employment Law, HR Consulting, Organizational..., Personnel Management, EEO, Labor Relations, Employee Benefits, Workforce Planning, Talent Acquisition, Benefits Administration, OFCCP, ADP Payroll, FLSA, Recruiting, Deferred Compensation, College Recruiting, PeopleSoft, New Hire Orientations, Job Fairs, Onboarding, Employer Branding, HRIS, Applicant Tracking..., FMLA, Talent Management, Budgets, Temporary Placement, Benefits Negotiation, Payroll, Employee Training, Project Management, Succession Planning, HR Policies, Taleo, Interviews, Hiring, DOL, Affirmative Action, Employee Engagement, Job Descriptions, Compensation & Benefit, Technical Recruiting, Internet Recruiting, Screening, Budget, Union Experience
Education
The University of Texas at San Antonio 1993 — 1999
BA, American Studies, Psychology
University of Scranton
Master of Science (MS), Human Resources Management and Services
Time Warner Cable June 2014 - Present
Ports America June 2008 - July 2013
PNCT October 2005 - June 2008
UPS October 2003 - October 2005
UPS October 2002 - October 2003
Skills
People Skills, Customer Service, Communication, Microsoft Office, Macintosh Applications, Awesomeness, Management, Time Management, Strategic Planning, Strategic Financial..., Organizational..., Organizational Design, Organizational..., Team Leadership, Leadership, Process Control, Controlling Budgets, Training, Project Planning, Operations Management, Troubleshooting, Logistics, Maritime Operations, Shipping, Container, Ports, Construction, Transportation..., Logistics Management, Team Building, Process Improvement, Supply Chain Management, Trucking, Contract Negotiation, International Logistics, Procurement, Change Management, Employee Relations, Budgets, Contract Management, Project Management, Analysis, Labor Relations, Forecasting, Rail, Purchasing, Performance Management, Transportation Planning, Continuous Improvement, Coaching
Education
Touro College 2009 — 2013
Bachelors of Science; High School Diploma, Business/Management & Finance
Touro College
Bachelor's degree, Business Management
Time Warner Cable January 2013 - Present
Self-employed October 2012 - Present
Company Cue October 2012 - Present
Songza.com October 2012 - April 2014
Rhapsody International May 2013 - February 2014
Skills
Writing, Copy Editing, Blogging, Social Media, Data Analysis, Data Entry
Education
The University of the Arts 2006 — 2010
Bachelor of Fine Arts (BFA), Film/Cinema/Video Studies
Penton July 2015 - Present
Pearson January 2015 - July 2015
The New York Times May 2014 - August 2014
Viacom May 2012 - May 2014
Associated Press/ENPS October 2011 - April 2012
MXM (Meredith Xcelerated Marketing) June 2011 - October 2011
Time Warner Cable February 2010 - June 2011
Snackable Media May 2009 - February 2010
Rodale Inc. April 2008 - May 2009
@radical.media LLC October 2007 - February 2008
Skills
Project Management, Marketing, Information Architecture, Applications, Editing, Research, Quality Assurance, Proposal Writing, Schedules, Writing, Photography, Television, Online Marketing, Digital Strategy, Content Strategy, Mobile Devices, Social Networking, New Media, Integrated Marketing, Creative Direction, Storytelling, Management, Digital Media, Editorial, Blogging, Publishing
Education
Truman State University 1985 — 1989
BA, Communications
Rackspace Hosting January 2012 - Present
Time Warner Cable July 2003 - January 2012
Hawkins Personnel Group July 1997 - July 2003
Skills
Talent Acquisition, Applicant Tracking..., HRIS, Sourcing, Change Management, Organizational..., Workforce Planning, Full-cycle Recruiting, Salary Negotiation, Benefits Negotiation, SDLC, Management, Onboarding, Leadership, Hiring, Employee Relations, Recruiting, Executive Search, Process Improvement, HR Consulting, Employee Engagement, Employee Benefits, Interviews, Taleo, Employee Training, Personnel Management, Employer Branding, Internet Recruiting, Corporate Recruiting, New Hire Orientations, Organizational..., Technical Recruiting, Behavioral Interviewing, Screening, Training, College Recruiting, Deferred Compensation, PeopleSoft, Screening Resumes, Temporary Staffing, Succession Planning, HR Policies, Temporary Placement, Job Fairs, Staffing Services, Vendor Management, Social Networking, Talent Management, Performance Management, Contract Recruitment
Education
The University of Texas at San Antonio 1998 — 2002
BBA, Human Resource Management
OTT Communications December 2014 - August 2015
FairPoint Communications October 2011 - December 2014
Time Warner Cable July 2006 - July 2011
Global Directories Ltd. September 2003 - April 2006
Skills
VoIP, CRM, Selling, Wireless, Cold Calling, Sales Management, Telephony, Managed Services, Customer Service, Sales Operations, Sales, Team Building, Direct Sales, Business Development, Sales Process, Customer Retention, Solution Selling, Telecommunications, IP, Account Management, Salesforce.com, Contract Negotiation, Solution Architecture
Education
University of Southern Maine - School of Business 1998 — 2001
Bachelor's degree, Business Administration and Management, General
Thomas College
Bloomberg BNA May 2013 - Present
CMT Services February 2012 - Present
NRECA March 2012 - May 2013
Robert Half International May 2009 - May 2013
Department of Veterans Affairs 2011 - 2011
Johnson Controls June 2008 - January 2009
Time Warner Cable February 2005 - February 2008
Randolph Brooks Federal Credit Union 2003 - 2004
Skills
General Ledger, Accounting, Financial Reporting, Accounts Payable, Financial Statements, Accounts Receivable, Bank Reconciliation, Budgets, Movex, Project Accounting, Financial Analysis, QuickBooks, Microsoft Excel, Accruals, Variance Analysis, Oracle Discoverer, Oracle Applications, Oracle, Government Proposals, Dashboard, QlikView, Analytics, Account Reconciliation, Microsoft Office, Restaurants, Managerial Finance, Cost Accounting, Payroll, Finance, Management
Education
The University of Texas at San Antonio 1999 — 2003
Bachelor of Business Administration (B.B.A.), Accounting
Altron, Inc. March 2014 - Present
WOW! Internet, Cable & Phone October 2002 - May 2013
Time Warner Cable April 1998 - April 2002
Skills
Telecommunications, Call Center, Administrative..., Customer Service, Outlook, Data Entry, Troubleshooting, Customer Satisfaction, Microsoft Office, Billing Systems, Telephony, VoIP, CSG, Confidentiality, Inventory
Education
Trident Technical College
Associate of Arts (AA)
University of Tennessee April 2015 - Present
TekSystems Placed at University of Tennessee In Contract Position December 2014 - April 2015
ITW Warehouse Automation May 2012 - September 2014
Time Warner Cable May 2011 - April 2012
Pizza Equipment Supply Inc November 2005 - December 2010
South Pine Needles April 2001 - September 2005
Mecklenburg County November 1995 - March 2001
Microsoft Product Support March 1994 - February 1995
The Salvation Army June 1979 - March 1985
Skills
SSIS, Business Intelligence, Data Analysis, SSRS, Visual Basic, VBA, Testing, User Interface Design, Microsoft SQL Server, SQL, Data Modeling, Data Warehousing, T-SQL, Databases, Database Administration, Software Development, Business Analysis, Servers, Software Project..., Leadership, Linux, Security, Windows, Management, Troubleshooting, Windows Server, IIS, Networking, Oracle, ETL (Extract,..., Access, Program Management, SharePoint, Requirements Analysis, SDLC, Training, Visual Studio, Integration, ASP.NET, ETL, XML, Web Development, IT Management, C#, ERP, System Administration, Vendor Management
Education
Ikon 1999 — 2001
Continuing Education, Applications Development, Programming
Microsoft Product Support 1994 — 1995
In House Training, In-House Training Courses
Trevecca Nazarene University 1983 — 1983
Continuing Education Courses, Counseling (Marital and Traumatic)
Salvation Army School For Officers Training 1979 — 1982
BA - Divinity, Theology, Social Work, Psychology
John Tyler High School 1976 — 1979
HS Diploma with Honors, Accounting, Band, National Honor Society, Band Drill Sgt, Treasurer - Off. Educ. Association
Holland & Hart LLP 1999 - Present
Jones Intercable, Inc. (now part of Comcast) 1988 - 1999
Time Warner Cable 1987 - 1988
Holland & Hart LLP 1983 - 1987
Judge Will Garwood, 5th Circuit Court of Appeals 1982 - 1983
Skills
Mergers, Capital Markets..., Contract Negotiation, Corporate Law, Corporate Governance, Corporate Finance, Capital Markets, Mergers & Acquisitions, Finance, Negotiation, Due Diligence, Acquisitions, Joint Ventures
Education
The University of Texas School of Law 1979 — 1982
J.D., Law
Wellesley College 1975 — 1979
B.A., American Studies
Securadyne Systems August 2014 - Present
Heartland Payment Systems August 2013 - August 2014
Time Warner Cable March 2001 - August 2013
Central Maine Power 1990 - 2001
Skills
Enterprise Solution..., Sales Presentations, Account Management, Executive Level..., Solution Selling, Physical Security, IP CCTV, Security Management, Surveillance, Intrusion Detection, Fire Alarm, Alarm Systems, Access Control, Disaster Recovery, Networking, Telecommunications, Data Center, Co-location, IP, Managed Services, Hosted Services, Internet Services, Wireless Networking, Metro Ethernet, MPLS, Ethernet, Sales, Telephony, PRI, VoIP, T1, Call Centers, Broadband, Security, Unified Communications, WAN, Salesforce.com, Direct Sales, Switches
Education
Thomas College 1989 — 1993
Bachelor of Science, Business, 3.63
Kennebec Valley 1987 — 1989
Associates, Business
Lawrence High
Diploma, General
Time Warner Cable Business Class June 2014 - Present
Verizon Wireless February 2014 - May 2014
Time Warner Cable May 2013 - November 2013
Time Warner Cable July 2007 - April 2013
Time Warner Cable June 2003 - June 2007
Time Warner Cable June 2000 - June 2003
Skills
Telecommunications, Account Management, Relationship Management, Marketing, Salesforce.com, Customer Satisfaction, Customer Needs Analysis, Solution Selling, Sales Management, Sales Operations, Customer Experience, B2B sales, Territory sales..., Strong networking and..., B2B, Broadband, Business Development, CRM, Cold Calling, Contract Negotiation, Cross-functional Team..., Customer Analysis, Customer Retention, Direct Sales, Customer Service, Leadership, Managed Services, Management, Marketing Communications, Marketing Strategy, Microsoft Office, Microsoft Excel, Networking, New Business Development, Process Improvement, Sales, Sales Presentations, Sales Process, Selling, Social Media Marketing, Strategic Partnerships, Strategic Planning, Team Building, Team Leadership, Unified Communications, Telephony
Education
The University of Texas at San Antonio 1989 — 2000
B.B.A. in Marketing, Business
Latham & Phillips Ophthalmic December 2014 - Present
Battelle October 2012 - November 2014
Battelle March 2012 - October 2012
American Electric Power April 2010 - January 2012
Brice United Methodist Church January 2009 - November 2011
DFAS 2008 - 2008
Donatos Pizza 2007 - 2008
AirNet Systems 2004 - 2007
Palmetto GBA 2004 - 2005
Time Warner Cable February 2000 - February 2004
Skills
Attention To Detail, Financial Reporting, Accounting Analysis, Financial Analysis, Budgeting, Auditing, Fixed Assets, Reconciliations, Accounting, Account Reconciliation, Budgets, Accounts Payable, QuickBooks, Accounts Receivable, Cash Flow, Internal Controls, Tax, Variance Analysis, Income Statement, Internal Audit, Accruals, Invoicing, Financial Statements, Project Planning, PeopleSoft, Financial Accounting, Teamwork, Journal Entries, General Ledger, Microsoft Office, Process Improvement, Human Resources, Management, Finance, Analysis, Sarbanes-Oxley Act, Payroll, Managerial Finance, Forecasting, GAAP, Cost Accounting, Financial Modeling, Program Management, SAP, Essbase, Bank Reconciliation, Cash Management, Hyperion Enterprise, Strategic Planning, Strategic Financial...
Education
Tiffin University 2001 — 2002
MBA, Management
Tiffin University 1997 — 1999
B.S. Accounting, Accounting
USAA April 2011 - Present
Bubblehead Tea November 2007 - January 2012
Accenture December 2009 - April 2011
Wachovia November 2007 - June 2009
El Paso Energy June 2007 - November 2007
The Fish January 2007 - June 2007
Time Warner Cable January 2006 - January 2007
2005 October 2005 - December 2005
TEKsystems July 2004 - October 2005
Skills
Project Delivery, Project Management, Visio, MS Project, Business Analysis, Program Management, Project Coordination, Project Planning, SharePoint, IT Service Management, SDLC, Change Management, Risk Management, Microsoft Office, Analysis, SQL, PMP, Visual Basic, Vendor Management, Integration, Process Improvement, Software Documentation, Business Planning
Education
The University of Texas at San Antonio 1998 — 2004
BA, Management Information Systems
Time Warner Cable February 2009 - Present
IDEXX Laboratories June 2006 - November 2008
IDEXX Laboratories July 2003 - June 2006
Envisionet May 1999 - May 2005
IDEXX Laboratories September 2001 - July 2003
Envisionet October 1997 - May 1999
Skills
Excel, Outlook, Windows, Word, HTML, Internet, cable, Microsoft Excel, Microsoft Word, Leadership
Education
Thomas College 1993 — 1996
Professional Studies, Computers, Business, Accounting
Daniel P. Marnen, Attorney & Counselor at Law February 2014 - Present
Sebald & Hackwelder May 2014 - July 2015
Shapira Hutzelman Berlin Ely Smith & Walsh December 2012 - November 2013
Marnen Mioduszewski Bordonaro Wagner & Sinnott, LLC March 2007 - December 2012
Time Warner Cable February 1999 - January 2002
Skills
Family Law, Divorce, Estate Planning, Appeals, Powers of Attorney, Civil Litigation, Paternity, Alimony, Adoption, Property Division, Guardianship, Trusts, Probate, Wills, Estate Administration, Public Liability, Appellate Practice, Domestic Relations, Special Needs Trusts, Equitable Distribution, Estate Law, Trial Practice, Personal Injury, Prenuptial Agreements, Property Law, Trials, Legal Research, Legal Writing
Education
Thomas M. Cooley Law School 2003 — 2006
J.D., Law
University of Massachusetts, Amherst 1993 — 1997
B.A., History
Cathedral Preparatory School 1989 — 1993
Diploma
MCCS - Child Development Center April 2013 - Present
MCCS - Military Clothing January 2013 - April 2013
Home June 2008 - January 2013
Campana Healthcare and Rehab October 2007 - June 2008
Time Warner Cable February 2007 - August 2007
MCCS Kaneohe Bay - Marine Mart May 2005 - May 2006
Domino's Pizza September 2004 - May 2005
Skills
Customer Service, Data Entry, Phone Etiquette, Cashiering, Phone Skills, Customer Satisfaction, Cash Register, Time Management, Microsoft Office, 10 Key, Outlook, Microsoft Word, Microsoft Excel, Sales, PowerPoint, Yearbook, Children, Classroom, Presenter, Presentations, Volunteering, Telephone Skills
Education
Liberty University
Associate's degree, Early Childhood Education and Teaching
Tiffin University 2010 — 2013
Associate of Arts (A.A.), General Studies
Sunnyside High School
General Studies
University of Phoenix
Bachelor of Science
GE June 2015 - Present
GE September 2014 - June 2015
GE July 2013 - August 2014
Time Warner Cable November 2012 - July 2013
Time Warner Cable February 2012 - November 2012
CSC April 2010 - February 2012
Skills
Information Security, Information Technology, Network Security, Computer Forensics, Computer Network..., TCP/IP, Splunk, Wireshark, Intrusion Detection, Malware Analysis, Linux, IT Operations, Networking, Troubleshooting, Information Security..., Security, Computer Security
Education
Western Governors University 2014 — 2015
Master's Degree, Information Security and Assurance
Utica College 2011 — 2013
Bachelor of Science (BS), Cyber/Computer Forensics and Counterterrorism, 3.5
Tompkins Cortland Community College 2008 — 2010
Associate of Science (AS), Computer Forensics, 3.7
Aetna April 2013 - Present
Time Warner Cable July 2012 - February 2013
Time Warner Cable March 2008 - July 2012
Time Warner Cable May 2006 - March 2008
Time Warner Cable April 2006 - May 2006
Time Warner Cable June 2003 - March 2006
Skills
Call Center, Telecommunications, Training, Management, Coaching, Training Facilitation, Training Delivery, Training Management, Process Improvement, Performance Management, Training Manuals, Instructional Skills, Adult Learning Theory, Adult Learning..., VoIP, Cable Television, Instructor-led Training, Vendor Management, Curriculum Design, Webinars, Call Centers, Cross-functional Team..., Customer Retention, Customer Experience, Customer Satisfaction, Wireless, Leadership, Direct Sales, Broadband, Instructional Design, Troubleshooting, Employee Training, Sales Operations, Project Management, Time Management, Team Building, Technical Support, Team Leadership, Customer Service, Account Management
Education
The University of Texas at San Antonio 2001 — 2003
Bachelors Degree - Business Information Systems, Business IS
Time Warner Cable Business Class April 2010 - Present
Time Warner Cable September 2007 - April 2010
Radioshack January 2004 - September 2007
Education
Touro College 2000 — 2004
Computer Science, Technological Advancements
MaineGeneral Health June 2014 - Present
MaineGeneral Health September 2011 - June 2014
Time Warner Cable September 2007 - September 2011
Adelphia Communications / Time Warner Cable September 2004 - August 2007
Adelphia Communications October 2001 - September 2004
The Maine InterNetworks - MINT October 1996 - September 2001
Skills
Network Engineering, Wireshark, IPS, Network Security, RADIUS, Spanning Tree, Solarwinds, NAT, LAN Switching, Terminal Server, Wireless Networking, VPN, IPSec, Cisco IOS, ASA, PIX, OSPF, Troubleshooting, VRF, PCI DSS, Video Conferencing, Network Load Balancing, Firewalls, Networking, Sniffer, Routers, IP, Cisco Nexus, OTV, Fabric Path, Fibre Channel, FCoE, GRE, IP Cameras, Web Filtering, Access Control, Log Analysis, Packet Analysis, Pseudowire, Cisco Routers, Cisco Technologies, Security, SIP, Routing, Telecommunications, BGP, WAN, Content Filtering, Wireless, Switches
Education
Thomas College 1999 — 2001
AS, Applied Business
Bright House Networks March 2011 - Present
Bright House Networks September 2008 - February 2011
Time Warner Cable 2007 - 2008
Time Warner Cable 1998 - 2007
Skills
Broadband, DOCSIS, Telecommunications, Ethernet, Fiber Optics, Cable Television, VoIP, Telephony, IPTV, Optical Fiber, Cabling, DWDM, Wireless, IP, Call Centers, Computer Network..., Troubleshooting
Education
Troy University
Bachelor of Science (B.S.), Finance, General
Time Warner Cable March 2004 - Present
Mineral Security Services November 2013 - January 2015
The Coca-Cola Company February 1998 - January 2002
Skills
Call Center, Telecommunications, Customer Retention, Direct Sales, Sales Management, Account Management, Team Building, Vendor Management, Customer Service, Team Leadership, Cross-functional Team..., Customer Satisfaction, Sales Process, Product Marketing, Cold Calling, Sales, Salesforce.com, Process Improvement, Wireless, Customer Experience, Call Centers, VoIP, Broadband, Sales Operations, Solution Selling, Managed Services, Networking, Product Management, Business Development, Contract Negotiation, Strategic Partnerships, Cable Television, Project Management, Employee Training
Education
The University of Texas-Pan American 1995 — 2001
CIS, Business
ICON plc May 2012 - Present
Lowe's February 2008 - May 2012
Wendys International June 2004 - February 2008
Time Warner Cable May 2007 - July 2007
Skills
Programming, Management, Troubleshooting, Data Analysis, Business Process, Team Leadership, Customer Service, Network Security, Conflict Resolution, Microsoft Office, Microsoft Excel, Access, Microsoft Word, Computer Hardware, PowerPoint, Data Entry, Visio, Windows, Software Documentation
Education
The University of Texas at San Antonio 2006 — 2011
Bachelor of Business Administration (B.B.A.), Information Systems & Infrastructure Assurance
Laser Spine Institute September 2013 - Present
Capital One January 2012 - September 2013
Total Quality Logistics, Cincinnati March 2010 - August 2012
Harper Wealth Management June 2008 - February 2010
Insight Communications December 2006 - March 2008
PremierGarage Miami April 2006 - December 2006
Time Warner Cable August 1996 - March 2006
Skills
Public Speaking, Spanish translation, Strategic Planning, Cold Calling, Spanish, Negotiation, Forecasting, Budgets, Process Improvement, Leadership, Sales Management, Team Building, Account Management, Business Development, Customer Service, Direct Sales, Sales Presentations, Operations Management, Sales, Training, Recruiting, Sales Operations, Call Centers, Start-ups, Customer Satisfaction, Coaching, Telecommunications, Customer Retention, Human Resources
Education
Thomas More College 1996 — 1999
Bachelor, Business Administration
Medtronic February 2015 - Present
CPS Energy August 2012 - February 2015
Time Warner Cable May 2009 - August 2012
Skills
Workforce Management, Call Centers, Avaya, Customer Experience, Telecommunications, Capacity Planning, Telephony, ACD, Contact Centers, Call Center Development, Workforce Planning, Vendor Management, Customer Satisfaction, Process Improvement, Forecasting, IVR, Performance Management, Service Delivery, Call Routing, BPO, Avaya Technologies, Training, Team Building, Team Leadership, Cross-functional Team..., Account Management, Customer Retention, Customer Service
Education
The University of Texas at San Antonio 2000 — 2005
Bachelor of Business Administration (B.B.A.)
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.)
Found Communications March 2012 - Present
XO Communications January 2010 - April 2012
Time Warner Cable February 2004 - January 2010
Comcast Cable February 2004 - June 2006
Qwest Communications 2000 - 2001
Skills
Caring, Telecommunications, Ethernet, Cloud Computing, SMS, Coaching, VoIP, SIP Trunking, Managed Services, Co-location, Sales Management, Solution Selling, Product Marketing, CRM, Optical Fiber, MPLS, Selling, Salesforce.com, Direct Sales, Sales, Training, Sales Process, Management, Metro Ethernet, Call Centers, Strategic Partnerships, SIP, T1, Internet Services, Wireless, Networking, IP, Mobile Devices, Broadband, Data Center, Unified Communications, Account Management, WAN, Telephony, Channel Partners, B2B, SaaS, PRI, Leadership, Enterprise Software, Professional Services, Hosted Services, Customer Retention, Security, Long Distance
Education
Towson University
B.S., Marketing/Management
Time Warner Cable January 2012 - Present
Time Warner Cable January 2012 - April 2013
Pierce Promotions - Verizon FiOS July 2008 - December 2011
Helio May 2006 - July 2008
CNCG October 2004 - May 2006
Direct Communications (Cingular Wireless Premier Agent) February 2003 - October 2004
Skills
Contract Negotiations, Multi-channel Retail, Account Management, Business Operations..., Team Building, Team Leadership, Cross-functional Team..., Team Management, Multi Unit Management, Client Services, Client Relationship..., Client Communications, Wireless, Telecommunications, Sales Growth, Business Analysis, Market Growth, Strategic Planning, Strategic Partnerships, Management, Contract Negotiation, Sales Operations, Retail, Sales Management, Sales, Direct Sales, Customer Satisfaction, CRM, B2B, Leadership, Operations Management, Sales Process, Business Development, Customer Retention, Business Strategy, Budgets, Product Marketing, Analysis, Customer Experience, Executive Management, Product Management, P, Strategy, Forecasting, Vendor Management, Mobile Devices, Sales Presentations, Product Development, Inventory Management, Hiring
Education
US Navy 1993 — 1996
Aviation Ordnance, Electronics, Aviation, Ordnance
Thomas Edison State College
Business, Management, Marketing, and Related Support Services
McDermott International Inc. February 2015 - Present
McDermott International Inc. June 2013 - January 2015
McDermott International Inc. March 2012 - June 2013
McDermott International Inc. September 2011 - March 2012
Time Warner Cable August 2010 - April 2011
University of the Incarnate Word July 2009 - October 2010
Pearson Education March 2009 - July 2009
Skills
Recruiting, Human Resources, Employee Benefits, Management, Interviews, Employment Law, Job Fairs, Deferred Compensation, Policy, Employee Relations, HRIS, New Hire Orientations, Onboarding, Talent Management, Workforce Planning
Education
University of the Incarnate Word 2010 — 2011
MBA, Business Administration, 3.95 GPA
The University of Texas at San Antonio 2003 — 2008
BBA, Human Resource Management
Charter Communications November 2013 - Present
City of Columbine Valley January 2011 - Present
Charter Media April 2013 - November 2013
Charter Media November 2009 - April 2013
Time Warner Cable March 2008 - April 2009
Harmonic April 2007 - March 2008
Time Warner Cable - Advanced Technology March 2006 - April 2007
Time Warner Cable January 2004 - March 2006
Time Warner Cable January 2001 - January 2004
AT&T 1990 - 2001
Skills
Interactive Advertising, Video, System Deployment, Management, VOD, Broadband, Cable Television, IPTV, Digital Video, Telecommunications, DOCSIS, IP, DWDM, VoIP, Cables, Ethernet, MPEG2, Wireless, RF, Product Management, Broadcast, Streaming Media, Integration, Leadership, Optical Fiber, Fiber Optics, Strategic Partnerships, Computer Network..., Digital TV, TCP/IP, Mobile Devices, Telephony, SIP, Switches, Cabling, Routers, Cisco Technologies, Routing, Network Engineering, Networking, Network Design, DSL
Education
University of Denver 1994 — 1996
MO
Thomas More College 1984 — 1989
BA
Time Warner Cable December 2013 - Present
Time Warner Cable December 2008 - December 2013
Office of the Prime Minister November 2007 - August 2008
Social Development Commision September 2004 - November 2007
Skills
Project Management, Telecommunications, Customer Satisfaction, Troubleshooting, Call Centers, Vendor Management, VoIP, Management, Telephony, Wireless, Broadband, Customer Experience
Education
The University of the West Indies, Mona 2000 — 2004
Bachelorâs Degree, Political Science and Demography
SchoolDude August 2014 - Present
FacilityDude.com January 2013 - August 2014
SchoolDude.com August 2011 - January 2013
Time Warner Cable March 2010 - August 2011
ADT Security Services January 2009 - March 2010
Crown Honda of Southpoint August 2008 - December 2008
The Hartford October 2006 - July 2008
The Hartford January 2005 - October 2006
The Hartford May 2003 - January 2005
The Hartford June 2002 - May 2003
Skills
Team Building, Customer Service, Customer Relations, Excel, Problem Solving, Insurance, Microsoft Office, Customer Satisfaction, PowerPoint, Product Development, B2B, Word, Account Management, Retail, Coaching, Leadership, Marketing, Lead Generation, Customer Retention, Sales, Sales Presentations, Salesforce.com, Direct Sales
Education
Trinity University 1990 — 1994
BA, Sociology
High Wire Arts January 2014 - Present
Toys R Us July 2012 - Present
Intercultural Development Research Association June 2013 - August 2013
Time Warner Cable March 2010 - February 2012
TOYS "R" US September 2003 - February 2010
TOYS "R" US October 2001 - July 2003
Skills
Art, Inventory Management, Supervisory Skills, Visual Merchandising, Merchandising, Premiere, Customer Service, Organizing, Sketching, Staff Supervision, Staff Training, Photoshop, Illustrator, Editing, Sales, Final Cut Pro, Management
Education
The University of Texas at San Antonio 2012 — 2014
Bachelor of Fine Arts (BFA), New Media and Art History
The University of Texas at San Antonio 2003 — 2008
Bachelor of Arts (BA), Art/Art Studies, General
Accountemps November 2010 - May 2011
Time Warner Cable 2008 - 2010
Cox Communications 2004 - 2008
Trader Publishing October 1997 - September 2003
Unidyne 1995 - 1998
Skills
Payroll, Kronos, PeopleSoft, Onboarding, Employee Relations, Benefits Administration, Team Building, Human Resources, Customer Service, Recruiting, FMLA, Employee Benefits, ADP Payroll, Hiring, Applicant Tracking..., College Recruiting, Deferred Compensation, Training, Talent Acquisition, New Hire Orientations, HRIS, Management, Performance Management, Employee Training, Ceridian, Temporary Staffing, Temporary Placement
Education
Tidewater Community College 2015 — 2017
Associate of Science (A.S.), Business Administration and Management, General
Tidewater Community College 2004 — 2006
Business Administration and Management, General
Greenbrier Christian Academy 1988 — 1992
CPP Class
Farm Credit Mid-America November 2014 - Present
ProEdit February 2014 - October 2014
Adecco Staffing, USA July 2013 - December 2013
Aerotek March 2013 - June 2013
Time Warner Cable March 2012 - August 2012
Insight Communications January 2011 - February 2012
ZirMed November 2007 - September 2010
TEK Systems 2010 - 2010
Gannett July 2006 - November 2007
Louisville Stoneware August 2001 - July 2006
Skills
Documentation, Quality Assurance, Product Development, Video, Technical Writing, SharePoint, Visio, Content Management, Telecommunications, Business Analysis, Team Building, Product Management, Windows, Process Improvement, Team Leadership, Mentoring, Customer Relations, Analysis, Troubleshooting, Microsoft Office, Word, PowerPoint, Excel, Problem Solving, Change Management, Team Management, Planning, Customer Service, Agile, Software Documentation, Project Planning, Project Management, Data Analysis, Management, Access, Integration, Leadership, Sales, Software Development, Program Management, Vendor Management, SDLC, Testing, Salesforce.com, Call Centers, Networking, CRM, Business Intelligence, Agile Methodologies, Training
Education
University of Louisville 1990 — 2002
Occupational Training and Development
Atherton High School 1986 — 1990
Diploma, Honors Program
Transylvania University
Time Warner Cable August 2013 - Present
Calidad Home Health August 2011 - May 2013
Cano Auto Sales #2 June 2011 - August 2012
Jarman October 2009 - December 2010
US Army April 2004 - August 2007
Skills
Sales, Customer Service and..., Account Management, Marketing Research, Marketing Strategy, Sales Operations, Territory..., Territory Account..., Account Executives, Health Insurance, Microsoft Office, Business Development, Ingenuity, Salesforce.com, CRM
Education
University of Texas Pan American 2010 — 2013
Bachelors Business Administration, Marketing
The University of Texas-Pan American 2009 — 2012
Bachelor of Business Administration (BBA), Marketing
Harlingen High School 1998 — 2002
High School Diploma
Siemens PLM Software July 2014 - Present
Time Warner Cable October 2011 - Present
Daimler Trucks North America 2013 - 2014
Lash Group May 2011 - October 2011
Simplexity August 2009 - May 2011
Verizon Wireless December 2000 - November 2008
Skills
SDLC, Requirements Analysis, Databases, ETL, Database Design, Training, T-SQL, Analysis, Cognos, Data Mining, Data Warehousing, Business Intelligence, Business Analysis, Data Modeling, SQL, Business Intelligence..., Data Analysis, SSRS, SharePoint, Requirements Gathering, Vendor Management, Quality Assurance, XML, Software Project..., Microsoft Office, Analytics, Telecommunications, Call Center, Management, Customer Service, Information Technology, PeopleSoft, Product Management, Call Centers, Project Management, Microsoft SQL Server, Oracle, Visio, Dashboard, SSIS, Business Objects, Full SDLC, Access, MySQL, Metadata, Teradata, Systems Engineering, System Administration, OLAP, Data Integration
Education
Trident Technical College 2005 — 2007
Time Warner Cable February 2015 - Present
Time Warner Cable Business Class June 2005 - Present
MVCommunities December 2001 - February 2005
Lenscrafters March 1996 - October 1999
Cognis Corp. March 1986 - October 1996
Skills
In-depth knowledge of..., Excellent written and..., Strong organizational,..., Call Centers, Salesforce.com, Telecommunications, Outlook, Customer Service, Software Documentation, Direct Sales, Sales, Account Management
Education
Thomas More College 1996 — 1998
Bachelor of Business Administration
University of Cincinnati-Raymond Walters College 1993 — 1995
Associate of Applied Business Technology
Kroger January 2014 - Present
Xavier Women's MBA Association August 2009 - Present
Enquirer Media April 2013 - December 2013
Gannett April 2012 - March 2013
Gannett May 2011 - March 2013
The Nielsen Company March 2010 - December 2010
Time Warner Cable August 2007 - March 2010
Time Warner Cable August 2005 - August 2007
Time Warner Cable March 2001 - August 2005
Skills
Marketing Strategy, Social Media, Promotions, Advertising, Customer Relations, Sales Support, Social Media Marketing, Digital Marketing, Marketing Communications, Event Marketing, Online Marketing, Direct Marketing, Email Marketing, Public Relations, Facebook, Social Networking, Event Planning, Marketing Research, Market Research, Competitive Analysis, Copywriting, B2B, Brand Development, Newsletters, Market Planning, Cross-functional Team..., Internal Communications, Strategic Planning, Marketing Management, Event Management, Copy Editing, Team Leadership, Web Content, Advertising Sales, Lead Generation, Brand Awareness, Direct Mail, Digital Strategy, Customer Service, Sales, Sales Operations, Marketing, Management, SEM, Team Building, Budgets, Business Strategy, Google Adwords, Leadership, Web Design
Education
Xavier University 2007 — 2009
Master of Business Administration
Thomas More College 2002 — 2004
Business Administration
Cincinnati Bell September 2014 - Present
Cincinnati Bell May 2010 - Present
Time Warner Cable October 2007 - February 2010
Time Warner Cable October 2006 - October 2007
Time Warner Cable June 2003 - May 2006
Fifth Third Bank December 2001 - June 2003
Macy's September 1998 - December 2001
Skills
Strong leadership..., 10 years of sales..., Top performer in..., Over 2 years of sales..., Sold the most Fioptics..., Efficient at Microsoft..., Sales Process, Customer Retention, Sales
Education
Thomas More College 2010 — 2014
Bachelors Degree, Business Administration, Management and Operations
University of Central Florida March 2010 - July 2013
University of Central Florida April 2001 - March 2010
Time Warner Cable 2000 - 2001
Orange County Public Schools 1995 - 2001
AT&T 1992 - 1994
American Red Cross 1986 - 1991
Skills
Planning, Coordination, E-learning, Business Analysis, Program Development, Staff Development, Needs Analysis, Teaching, Higher Education, Mentoring, Strategic Planning, Process Improvement, Analysis, Program Management, Adult Education, Problem Solving, Requirements Analysis, SharePoint, Administration, Documentation, Project Planning, Portuguese, E-Learning, Microsoft Office, Software Documentation, Team Building, Team Leadership, Instructional Design, Budgets, Training, Project Management, Troubleshooting, Distance Learning, SDLC, Security, Leadership, System Administration, Leadership Development, Technical Writing, Nonprofits, Data Analysis, Visio, Organizational..., Change Management, Teamwork, MS Project, Access, Government, Databases, Integration
Education
Webster University
MBA
Troy State University 1989 — 1991
MPA, Public Administration
University of Maryland College Park 1986 — 1989
BS, Business & Management
Time Warner Cable July 2015 - Present
Simon-Kucher & Partners July 2013 - June 2015
Simon-Kucher & Partners December 2009 - July 2013
Simon-Kucher & Partners April 2008 - December 2009
Kraft Foods June 2007 - August 2007
Missouri Public Service Commission March 2003 - June 2005
Missouri Office of Public Counsel May 1997 - March 2003
Skills
market research..., Market Research, Data Analysis, Management Consulting, Cross-functional Team..., Pricing Strategy, Product Development, Leadership, Pricing, Segmentation, Market Analysis, Strategy, Analysis, Financial Modeling, Forecasting, Competitive Analysis, Marketing Strategy, Project Management, Marketing, Strategic Consulting, Quantitative Analytics, B2B, Market Entry, Analytics, Business Analysis, Brand Management, Business Strategy, Business Planning, Product Management, Valuation, Business Development, Start-ups, Entrepreneurship, Business Modeling, Telecommunications, Mergers & Acquisitions
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2006 — 2008
MBA, Strategy / Pricing
University of Rochester School of Medicine and Dentistry 2005 — 2006
Health Service Research
University of Missouri-Columbia 1994 — 1997
PhD, Economics
Tsinghua University 1984 — 1989
BE, Management Information Systems
AIG, Inc October 2014 - Present
AIG October 2013 - October 2014
USAA October 2011 - October 2013
USAA October 2010 - October 2011
Time Warner Cable January 2010 - October 2010
Ahern, Triem, Kirk, and Grater April 2007 - January 2010
USAA October 1998 - March 2007
Skills
Leadership, Management, IT Operations, Regulatory Compliance, Governance, Executive-level..., Project Coordination, Cross-functional Team..., Research, Microsoft Office, Requirements Analysis, Requirements Gathering, Strategic Planning, Business Analysis, Business Planning, Business Process..., Data Analysis, Data Visualization, Presentation Skills, IT Strategy, Relationship Management
Education
University of the Incarnate Word 2011 — 2013
Master of Arts in Administration, Organizational Development
Trinity University
Bachelor of Science in Business Administration, Finance
Charter Communications April 2014 - Present
Foundation Financial Group April 2013 - Present
Time Warner Cable 2012 - 2012
GEICO May 2003 - May 2007
Skills
Licensed Property &..., Auto Insurance, Homeowners Insurance, Motorcycle Insurance, Sales, Life Insurance, Umbrella Insurance, Homeowners, Underwriting, Whole Life, Insurance, Customer Satisfaction, Customer Service, Marketing, Health Insurance, Employee Benefits, Property & Casualty..., Sales Management, Customer Retention, Motorcycle
Education
Insurance Educational Systems 2013 — 2013
Property Casulaty License, Insurance
Trinity Baptist College 1997 — 1999
Church Ministries
Comcast Cable April 2012 - Present
Comcast Cable January 2009 - April 2012
Comcast Cable June 2007 - December 2008
Time Warner Cable August 2006 - August 2007
Comcast 2005 - 2006
Skills
Direct Marketing, Customer Retention, Marketing Communications, Product Marketing, Telecommunications, Competitive Analysis, Marketing Strategy, Marketing, Call Center, Salesforce.com, Cross-functional Team..., Budgets, Forecasting, Sales, Account Management, Customer Service, Management, Process Improvement, Team Building, Strategic Planning, Leadership, Strategic Partnerships, Sales Operations, Direct Sales, Call Centers
Education
Tiffin University 2000 — 2005
Business Administration
The Boeing Company September 2008 - Present
TAC Worldwide June 2008 - September 2008
Tek Systems June 2008 - July 2008
Xpel Technologies October 2006 - February 2008
Crest Metal Doors Inc. May 2006 - August 2006
Time Warner Cable May 2005 - August 2005
Time Warner May 2004 - May 2004
Science Applications International Corporation May 2003 - December 2003
Skills
Windows Server, Servers, Troubleshooting, Firewalls, Switches, Data Center, Routers, Computer Hardware, Microsoft SQL Server, Telecommunications, Technical Support, Networking, Windows, IP, Software Installation, Hardware, Network Administration, Customer Service, Linux, TCP/IP, Security Architecture..., Software Documentation, VPN, Network Architecture
Education
The University of Texas at San Antonio 2003 — 2008
BBA, Infrastructure Assurance
Verizon Enterprise Solutions September 2014 - Present
XO Communications August 2011 - September 2014
Time Warner Cable 2010 - August 2011
Time Warner Cable April 2007 - April 2010
Time Warner Cable August 2000 - April 2007
Skills
Product Strategy, Broadband, Product Requirements, Product Management, Vendor Management, Product Marketing, Telephony, VoIP, Vendor Relations, Telecommunications, Product Life Cycle..., Contract Negotiations, Budget Management, Product Launch, Program Management, Marketing Research, Cross-functional Team..., Competitive Analysis, Product Development, Marketing Strategy, Strategic Planning, Go-to-market Strategy, Team Leadership, Partner Management, Product Launches, Business Case, Wireless Broadband, Wireless, Broadband Access, Market Analysis, Budgets, Product Lifecycle..., Contract Negotiation, Strategic Partnerships, CRM, Strategy, Mobile Communications, Mobile Applications
Education
Virginia Polytechnic Institute and State University 1998 — 2000
MBA, Marketing
Towson University 1993 — 1996
MA, Counseling Psychology
University of Virginia 1989 — 1993
BA, English and Psychology
Time Warner Cable October 2006 - Present
Security Consultant Practices 2002 - 2006
Sherwin-Williams Company 1986 - 2002
Education
Thomas Edison State College
Bachelors, Business Management
Time Warner Cable January 2009 - Present
Time Warner Cable April 2006 - Present
L. Robert Kimball & Associates November 2001 - June 2006
Net-tel Communications July 2000 - November 2000
Winstar December 1998 - March 2000
Skills
Telecommunications, IP, VoIP, Wireless, Troubleshooting, Telephony, MPLS, Provisioning, Routers, T1, Routing, Computer Network..., Ethernet
Education
Towson University 1982 — 1986
B.A., Business Administration
Comcast November 2007 - Present
1st Ayd Corporation February 2003 - October 2012
Time Warner Cable August 2001 - September 2003
Vitas Healthcare October 1995 - October 2000
Cent December 1992 - August 1995
Skills
Chemistry, Process Improvement, Strategic Planning, Product Development, Teamwork, Microsoft Office, Business Strategy, Sales Management, Project Management, New Business Development, Microsoft Excel, SAP, Manufacturing, Change Management, Negotiation, Customer Satisfaction, Sales, Analysis, Troubleshooting, Direct Sales, Human Resources, Performance Management, Purchasing, B2B, Account Management, Accounting, Team Leadership, Research, Forecasting, Selling, Sales Operations, Training, Marketing, Team Building, Telecommunications, Management, Marketing Strategy, Call Centers, Salesforce.com, Interviews, CRM, Business Development, Contract Negotiation, Business Planning, Market Research, Recruiting, Product Management, PowerPoint, Competitive Analysis, Time Management
Education
Trinity International University 1987 — 1996
Bachelor's degree, Communication and Media Studies
Lincoln Christian University 1986 — 1987
Apple Inc. December 2010 - Present
Merck/Pinnacle Technical Resources October 2007 - December 2010
Time Warner Cable October 2004 - March 2007
Sprint PCS June 1997 - February 2002
Sprint June 1997 - December 1998
Skills
Unix, Linux, Windows, OS X, SAP, IBM iSeries, Mainframe, HRIS, Quality Center, Teradata, Autosys, Troubleshooting, Disaster Recovery, Data Center, ITIL, Mac OS X, Project Management, Multiple Project..., BMC Remedy, Remedy User, HP Openview, ICOMS, Nagios, HP Insight Manager, Cascade, Hummingbird Exceed, Visio, OmniGraffle, Reflection, DOCSIS, ILO, HP Blade, CSU/DSUs, Cisco Routing &..., iWeb, HR Policies, Reporting & Analysis, Fleet Management, New Hire Orientations, new hire training, Employee Benefits, Safety Management..., Data Management, Executive Reporting, Team Management, Operations Management, LAN-WAN, Database Administration, Database Admin, Network Administration
Education
Fort Mill High School
Graduated
Trevecca Nazarene University
Time Warner Cable November 2008 - Present
Saturn of Dayton North May 2006 - November 2008
Hemm's Glass, Inc. November 2004 - May 2006
Skills
Customer Satisfaction, RF Troubleshooting, Troubleshooting, Customer Service, Critical Thinking, Fiber Optic Cable, Fusion Splicing, Cable Networks, Cross-functional Team..., Inventory Management, Operations Management, Team Building, Sales, Strategic Planning, Microsoft Office, Marketing Strategy
Education
Tri-State University 1999 — 2003
BS, Management
MAXIMUS June 2013 - Present
Harte-Hanks, Inc. January 2013 - May 2013
T-Mobile February 2010 - June 2012
Convergy's September 2008 - October 2009
Time Warner Cable December 2007 - September 2008
Expedia, Inc. June 2002 - 2007
Skills
Call Center, Workforce Management, Customer Experience, Vendor Management, P&L Management, Program Launches, Leadership Development, Sales Operations, Operations Management, Six Sigma, Program Management, Renewals, Customer Retention, Process Improvement, Process Development, Team Management, Change Leadership, Strategic Planning, Payroll Administration, Training & Development, Customer Relations, Innovation, Coaching, Interviewing, Conducting Interviews, Change Management, Customer Service, Interviews, Call Centers, Customer Satisfaction, Telecommunications, Employee Training, Payroll, Team Building, Human Resources, Contact Centers, Analysis
Education
The University of Texas-Pan American 2001 — 2002
Donna High School 1998 — 2001
High School
AT&T June 2013 - Present
At&t Communications March 2009 - Present
ATT 2007 - Present
AT&T February 2011 - May 2013
AT&T May 2008 - February 2011
AT&T June 2007 - May 2008
Time Warner Telecom September 2005 - June 2007
Time Warner Cable June 2005 - August 2005
MCI January 1985 - August 2005
WorldCom 1985 - 2005
Skills
Telecommunications, Ethernet, Unified Communications, Co-location, VoIP, Sales Management, Managed Services, Direct Sales, Hosted Services, Solution Selling, IP, MPLS, SaaS, SIP Trunking, Wireless, Sales Process, Data Center, Telephony, T1, Broadband, WAN, Cisco Technologies, Call Centers, Professional Services, Sales, Mobile Devices, Selling, Channel Partners, SIP, Cloud Computing, Private Line, PRI, Long Distance, DSL, Internet Services, Frame Relay, CPE, M2M, Go-to-market Strategy
Education
The University of Texas at San Antonio
Time Warner Cable April 2002 - Present
CompUSA 1999 - 2002
Skills
Team Building, Project Management, Customer Service, Inventory Management, Process Improvement, Management, Analysis, Leadership, Team Leadership, Coaching, Operations Management, Logistics, Inventory Control, Public Speaking, Sales, Cross-functional Team..., Time Management, Telecommunications, Account Management
Education
Thomas More College 2014 — 2015
Master of Business Administration (M.B.A.)
University of Cincinnati 1993 — 1997
Bachelor of Arts (B.A.), Communication
Badin High School 1989 — 1992
Time Warner Cable Business Class May 2015 - Present
Time Warner Cable January 2013 - Present
GeniSys Networks February 2008 - January 2013
Skills
Data Center, Cloud Computing, Solution Selling, Start-ups, Windows, Process Improvement, Team Building, Strategy, Strategic Partnerships, SaaS, Salesforce.com, Microsoft Office, Enterprise Software, Executive Management, Strategic Planning
Education
Troy University 1976 — 1980
Bachelor's degree, Education
Troy University 1976 — 1980
BS, Education
Time Warner Cable 2012 - Present
Time Warner Cable 2007 - 2012
Time Warner Cable 2004 - 2007
Time Warner Cable 2000 - 2004
Time Warner Cable 1999 - 2000
Skills
Microsoft SQL Server, ASP.NET, JavaScript, C#, .NET, Troubleshooting, Testing, SQL, Integration, Software Development, SSRS, SSIS, ASP, VB.NET, IIS, HTML, Databases
Education
Thomas More College 1998 — 2000
Time Warner Cable June 2014 - Present
Time Warner Cable January 2011 - June 2014
PricewaterhouseCoopers November 2001 - January 2011
Ecosav March 1997 - July 1999
Skadden, Arps, Slate, Meagher & Flom LLP September 1994 - February 1997
Skills
Financial Modeling, Strategic Planning, Project Management, Management Consulting, Enterprise Software, Video, Data Analysis, Business Strategy, Product Management, Business Development, Business Process..., Mergers & Acquisitions, Competitive Analysis, Leadership, Strategy, Research, Budgets, Cross-functional Team..., Marketing Strategy, Valuation, Analysis, Digital Media, Due Diligence, Mergers, Product Development, Program Management, Management, Financial Analysis, Corporate Finance, Analytics, Strategic Partnerships
Education
University of Virginia Darden School of Business 1999 — 2001
MBA
Tufts University 1990 — 1994
Bachelor of Arts, French
L'Université de Paris-Sorbonne (Paris IV) 1992 — 1993
French literature
Cisco Systems August 2012 - Present
Ericsson November 2010 - August 2012
Time Warner Cable August 2010 - November 2010
University of Texas at pan american June 2009 - December 2009
University of Texas - Pan American September 2008 - May 2009
University of Texas Pan American May 2008 - August 2008
University of Texas - Pan American August 2007 - April 2008
Skills
Cisco Technologies, TCP/IP, Routers
Education
The University of Texas-Pan American 2007 — 2009
M.S, Electrical and Telecommunications Engineering
The University of Texas-Pan American
Rackspace, the #1 managed cloud company November 2014 - Present
Rackspace Hosting February 2012 - Present
Rackspace Hosting 2007 - January 2012
Time Warner Cable May 2006 - May 2007
Concept Communications January 2002 - January 2006
Skills
PIX, Load Balancing, ASA, VPN, Network Security, Firewalls, Cisco, Security+, DNS, Red Hat Linux, CCNA, System Administration, TCP/IP, VMware, Bash, Linux, Apache, Computer Hardware, Troubleshooting, Perl, IPSec, RedHat, CCNP, Juniper, MySQL, Network Administration, Switches, Computer Security, Network Engineering, PHP, Routers, Penetration Testing, Virtualization, Cisco IOS, Routing, OSPF, FreeBSD, Cisco Technologies, F5 BigIP, Network Architecture, Networking, IDS, IP, High Availability, Integration, Servers, CentOS, Nagios, VMware ESX, Cluster
Education
The University of Texas at San Antonio 2002 — 2007
BS, Computer Science
University of Houston 1998 — 2002
Business Administration
Panasonic Automotive Systems January 2013 - Present
Harlingen High School February 2006 - Present
Panoptic Entertainment Group July 2003 - Present
Dish Network September 2010 - April 2012
Time Warner Cable August 2007 - October 2009
Time Warner Cable SW Division August 2007 - October 2009
Echostar 2003 - 2008
EchoStar Satellite LLC July 2006 - June 2007
Echostar Satellite LLC 2003 - 2007
EchoStar Satellite LLC February 2005 - July 2006
Skills
Call Center, Microsoft Office, Forecasting, Workforce Management, Call Centers, Management, Customer Service, Analysis, Process Improvement, Leadership, Team Leadership, Time Management, Account Management, Business Analysis, Operations Management, Budgets, Project Management, Vendor Management, Leadership Development, Contract Negotiation, Project Planning, Customer Satisfaction, Training, Team Building
Education
The University of Texas-Pan American 1998 — 2002
Speech, Communications
Time Warner Cable October 2014 - Present
Verizon Wireless January 2013 - February 2014
Verizon Wireless April 2011 - December 2012
Alltel Communications October 2008 - April 2011
Alltel June 2007 - October 2008
Arrow Uniform Rental June 1999 - January 2007
Skills
B2B, Sales Operations, Sales, New Business Development, Wireless, Customer Service, Direct Sales, Cold Calling, Business Intelligence, Solution Selling, Salesforce.com, Account Management, Sales Management, Leadership, M2M, VoIP, Management, Team Leadership, Strategic Planning, Networking, Business Development, Contract Negotiation, Managed Services, Quotas, Cellular Communications, Troubleshooting, 4G, Call Centers, Customer Retention, Telecommunications, Customer Experience, Strategic Partnerships, Sales Presentations
Education
Axiom/ PSP 2013 — 2013
Axiom Selling Science, Solution Sales
Tiffin University 1996 — 1999
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Elyria Catholic High School
Diploma
Datawatt Solutions September 2015 - Present
DataWatt Solutions, Inc. September 2015 - Present
Time Warner Cable January 2014 - Present
DukeNet Communications November 2012 - Present
Herman G. Lynch, Jr. November 1974 - Present
DukeNet Communications March 2006 - November 2012
DukeNet Communications January 2001 - March 2006
MainStreet Networks, Inc. April 2000 - January 2001
Duke Energy Corporation January 2000 - April 2000
DukeSolutions November 1998 - January 2000
Skills
Project Management, Engineering, Construction Management, Carpentry, Training, Corporate Communications, Internal Communications, Computer Proficiency, Optical Fiber, Ethernet, Wireless, Telecommunications, Vendor Management, SIP, DWDM, Fiber Optics, SDH, IP, Software Documentation, Network Design, Broadband, MPLS, Networking, Metro Ethernet, Computer Network...
Education
Trident Technical College 1983 — 1985
Associate's degree, Electrical Engineering Technologies/Technicians, 3.89
Duke Energy Continuing Education
Time Warner Cable April 2008 - Present
Education
The University of Texas at San Antonio
HR Management, Human Resources
Clear Channel Outdoor July 2010 - April 2011
SFBR January 2009 - July 2010
Time Warner Cable September 2005 - May 2008
Bromley Communications (a Publicis Agency) 2003 - 2005
Skills
Financial Reporting, General Ledger, Accounting, Financial Forecasting, Finance, Income Statement, Variance Analysis, Account Reconciliation, Microsoft Excel, Financial Statements, Analysis, Fixed Assets, GAAP
Education
University of the Incarnate Word 2005 — 2007
MBA, General Business
The University of Texas at San Antonio 1998 — 2002
BBA, Accounting
Dobos Consessions January 2014 - Present
Time Warner Cable March 2000 - October 2013
Pine Ridge Fire Department March 1998 - October 2001
Paradise Computers, Inc January 1990 - February 2001
Skills
Management, Sales Management, Team Leadership, Leadership, Team Building, Training, Sales, Sales Process, Sales Operations, Direct Sales, Retail, Call Centers, Customer Service, Customer Retention, Customer Satisfaction, Customer Experience, Process Improvement, B2B, Telecommunications, Broadband, VoIP, Account Management, Hardware, Operating Systems, Salesforce.com
Education
Trident Technical College 1978 — 1980
Industrial Management, Business
American Modern Insurance Group February 2014 - Present
Time Warner Cable February 2011 - March 2013
Alliance Data (formerly Spirit of America National Bank) May 2007 - January 2011
Citibank September 2000 - April 2007
Aristech Acrylics LLC February 1991 - September 2000
Skills
Call Center, Customer Experience, Operations Management, Process Improvement, Development Of People, Sales Management, Customer Service, Workforce Management, Credit Cards, Telecommunications, Problem Solving, Sales Operations, Customer Satisfaction, Call Centers, Sales, Management, Strategic Planning, Team Building, Coaching, People Development, Cross-functional Team..., Leadership, Customer Retention, Recruiting, B2B, Marketing, Team Leadership, Employee Training, Performance Management, Business Development, Sales Process, Budgets, Product Management, Vendor Management, Forecasting, Account Management, Time Management, Change Management, Leadership Development, Project Planning, Hiring, CRM, Employee Relations, Strategy, Analysis, Team Management, Human Resources, Banking, Inventory Management, Project Management
Education
Thomas More College 1997 — 1999
Bachelor, Business Administration
Thomas More College 1993 — 1997
Associates, Microcomputer Applications
Time Warner Cable June 2006 - Present
Education
Baptist School Of Health Professions
The University of Texas at San Antonio
Time Warner Cable May 2015 - Present
Sistema Azteca March 2013 - Present
US mexico foundation 2013 - 2013
Skills
Bilingual-Spanish, Teamwork, Creative Problem Solving, Special Education, International Business..., Microsoft Office, Linux, Android, LibreOffice, Telecommunications, Program Management, Business Development, Spanish, Management
Education
The University of Texas at San Antonio 2007 — 2011
Bachelor's Degree, International Business
UTSA 2007 — 2011
University of the Incarnate Word 2005 — 2007
Bachelor of Business Administration (BBA), International Business
Bexar Waste Inc. February 2015 - Present
CD Clark & Co. Gold Buyers February 2009 - January 2015
Time Warner Cable July 2006 - February 2009
Pinnacle Foods Inc March 2005 - April 2006
Skills
Financial Analysis, Analysis, Account Reconciliation, Access, Process Improvement, Accounting, Budgets, Finance, PeopleSoft, Management, Project Planning, Project Management, Accruals, Microsoft Excel, Business Planning, Financial Statements, Journal Entries, Inventory Management, Microsoft Office, PowerPoint
Education
The University of Texas-Pan American 1999 — 2003
BBA, Finance
Time Warner Cable February 2008 - Present
Allied Air Enterprises, division of Lennox International June 2000 - March 2007
Armstrong Air Conditioning 1990 - 2007
Skills
Employee Relations, Applicant Tracking..., Benefits Administration, Change Management, Coaching, College Recruiting, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Training, Employment Law, FMLA, HR Policies, Hiring, Human Resources, Interviews, Leadership, Leadership Development, Management, New Hire Orientations, Onboarding, Organizational..., PeopleSoft, Performance Management, Personnel Management, Process Improvement, Recruiting, Screening Resumes, Succession Planning, Talent Acquisition, Talent Management, Team Building, Temporary Placement, Training, Training Delivery
Education
Tiffin University 2000 — 2005
Bachelor, Organizational Management
Time Warner Cable November 2008 - December 2009
Cognizant Technology Solutions 2005 - 2008
Skills
Cognos, Data Warehousing, PL/SQL, Oracle, DB2, Databases, SQL, Business Intelligence, Microsoft SQL Server, Project Management, Training, Management
Education
Thiagarajar College of Engineering 2001 — 2005
B.Tech, Information Technology
Thiagarajar College of Engineering 2001 — 2005
Bachelor of Technology (B.Tech.), Information Technology
Houston Grand Opera February 2009 - Present
Opera Vista 2009 - 2011
Lake George Opera 2008 - 2008
Time Warner Cable 2003 - 2006
Skills
Music, Singing, Chamber Music, Opera, Theatre, Art, Vocal, Piano, Ensemble, Arts Administration, Music Theory, Stage, Musical Theatre, Classical, Performing Arts, Orchestral Music, Music Education, Vocal Coaching, Acting, Choral, Symphony, Oratorio, Festivals
Education
The University of Texas at San Antonio 1997 — 1999
University of Houston
2002, Vocal Performance
WCTV April 2015 - Present
WCTV 2014 - 2015
WCTV 2006 - 2014
WHEC-TV 10 NBC 2005 - 2006
Time Warner Cable 1998 - 2005
Time Warner Cable 1997 - 1998
Northern Television, KTVA-TV 11 1994 - 1997
United States Army 1989 - 1994
AudioVisions of Gainesville, Inc. 1985 - 1989
Car Stereo Specialists 1982 - 1985
Skills
Advertising, Marketing, Social Media Marketing, Social Media, Online Advertising, Sales, Facebook, Microsoft Word, Microsoft Excel, Microsoft Office, Advertising Sales, Sales Management, Television, New Business Development, Leadership, Account Management, Customer Service, Teaching, Research, Media Planning, Public Relations, Digital Media, Online Marketing, Windows, Outlook, PowerPoint, English
Education
University of Florida 1980 — 1982
University of Alaska Anchorage
Associate of Arts
Thomas Edison State College 2012 — 2015
B.S., Applied Science and Technology
Time Warner Cable June 2011 - Present
USAA February 2011 - May 2011
Cott Corporation October 2006 - February 2011
Skills
Recruiting, HRIS, Team Leadership, Deferred Compensation, Employee Relations, Human Resources, Training, Employee Benefits, Management, Leadership, New Hire Orientations, Coaching, Onboarding, Applicant Tracking..., Team Building
Education
The University of Texas at San Antonio 2004 — 2008
Bachelors, Interdisciplinary Studies
Time Warner Cable August 2011 - Present
US Navy September 2005 - September 2011
Skills
Navy, Military, Security Clearance, Military Experience, DoD, Military Operations, Command, Operational Planning, Military Training, Force Protection, National Security, Information Assurance
Education
The University of Texas at San Antonio 2011 — 2015
Dominion Enterprises June 2012 - January 2013
BCS Voice and Data Solutions May 2012 - June 2012
Virginia Beach City Public Schools January 2012 - April 2012
Electronic Systems, Inc February 2008 - January 2012
Marine Hydraulics March 2006 - September 2007
Time Warner Cable October 2005 - March 2006
Education
Advanced Technology Center (ATC)
Computer Network Administration (Vocational Technical Education)
Tidewater Community College
Associate, Business Administration; Information Technology
Time Warner Cable June 2014 - Present
Time Warner Cable June 1999 - May 2014
Skills
Customer Experience, VoIP, Telecommunications, Customer Satisfaction, Call Centers, Project Coordination, User Acceptance Testing, Customer Retention, Customer Oriented, Customer Support, Leadership, Team Leadership, Leading Diverse Teams, Managed Services
Education
The University of Texas-Pan American
Time Warner Cable February 2015 - Present
Mac Haik Automotive Group August 2013 - June 2014
Paesanos Riverwalk November 2012 - August 2013
Landry's Restaurants June 2011 - July 2012
Academy August 2010 - May 2011
Genesys Works August 2008 - August 2009
Skills
Microsoft Office, Customer Satisfaction, Customer Service, Teamwork, Social Networking, Inventory Management, Microsoft Word, PowerPoint, Time Management
Education
The University of Texas at San Antonio 2009 — 2013
Time Warner Cable March 2015 - Present
Skills
Customer Service, PowerPoint, Microsoft Word, Computer Repair, Illustrator, Photoshop, Process Scheduler, Microsoft Office, Microsoft Excel, Scheduling, Adobe Software, Quickbooks, Customer Relations, Electronics Repair, Sales, Direct Sales
Education
Trinity Valley Community College 2006 — 2010
Business Administration and Management, General
University of Texas at Tyler
Time Warner Cable November 2012 - Present
Aerotek 2011 - 2012
RYLA Inc. September 2010 - January 2011
Skills
Windows 7, Call Center
Education
Everest College 2010 — 2011
Certificate, Medical Assisting
Tidewater Tech-Trades 2006 — 2008
Associate of Science (AS), Computer Systems Networking and Telecommunications
Global Wireless Solutions, Inc. December 2013 - March 2014
NIT 2010 - 2013
Time Warner Cable January 2006 - March 2010
Sprint Nextel December 2004 - January 2006
Boston Connects Inc. 2003 - 2003
Agilent Technologies 2000 - 2001
Skills
Wireless, Telecommunications, Product Management, Microsoft Office, CDMA, Mobile Devices, Mobile Technology, Microwave, RF, IT Strategy, Product Development, Process Improvement, Training, Mobile Applications, New Business Development, Program Management, Fiber Optics, Cellular Communications, Cross-functional Team..., Vendor Management, Strategic Partnerships, 3G, Product Marketing, Broadband
Education
Tufts University 1998 — 2000
Master of Science (M.S.), Electrical Engineering
Tufts University 1994 — 1998
Bachelor of Science (B.S.), Electrical Engineering
Electronic Systems Inc March 2013 - Present
Precious Interior Designs May 1995 - Present
Time Warner Cable December 2008 - August 2012
Comcast January 2006 - July 2008
Miami Park Elementary December 2005 - June 2006
Skills
Typing, Data Entry, Answering Telephones, Computer Proficiency, Organization, Reliability, hardworker, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Troy State University 1989 — 1990
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
Robert E Lee High 1987 — 1989
Advanced diploma, General Studies
CPS Energy November 2012 - Present
CPS Energy February 2005 - November 2012
CPS Energy September 2004 - February 2005
Time Warner Cable August 2003 - August 2004
Skills
Professional Engineer, Power Engineering, Distribution and..., Engineers, Power Systems
Education
The University of Texas at San Antonio 1997 — 2003
Bachelor of Science (B.S.), Electrical Engineering
Time Warner Cable October 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
The University of Texas at San Antonio 2005 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Kinetic Concepts October 2012 - Present
Time Warner Cable May 2012 - October 2012
Walmart April 2007 - May 2012
Skills
Troubleshooting, Technical Support, Management, Information Technology, Purchasing, Customer Service, Microsoft Office, Process Improvement, Inventory Management, Team Leadership, Microsoft Excel, Cross-functional Team...
Education
The University of Texas at San Antonio 2007 — 2012
Bachelor of Business Administration (B.B.A.), Infrastructure Assurance
Time Warner Cable May 2008 - Present
Skills
Analysis, Call Centers, Troubleshooting, Customer Service, Process Improvement, Salesforce.com, Telecommunications, Forecasting, PeopleSoft, Negotiation, Customer Experience, Microsoft Excel, Financial Analysis, Customer Retention, Finance, Team Leadership, Management, Invoicing, Access, Customer Satisfaction, Outlook, Leadership, Budgets, Training, Sales, Cross-functional Team..., Vendor Management, Sales Operations, Teamwork, Business Analysis, Operations Management, Pricing, Accounts Receivable, CRM, Data Analysis, Data Entry, Software Documentation, Team Building, Banking, Account Management, Cold Calling
Education
Troy University 2003 — 2004
Bachelor of Science (B.S.), International Relations and Affairs
Univeristy of Nairobi, Kenya.
Univeristy of Nairobi, Kenya.
Time Warner Cable March 2014 - Present
Exceptional Family Resources March 2013 - Present
Enable of Syracuse August 2012 - Present
Alpine Access February 2011 - December 2011
Rapid Response Monitoring October 2008 - July 2010
National Income NILICO January 2008 - January 2008
Verizon Telecom January 2005 - January 2007
Skills
Training, Networking, Call Centers, Telecommunications, Technical Support, Leadership, Coaching, Interviews, Troubleshooting, Customer Support, Customer Service, Customer Retention, Sales, Customer Satisfaction, Data Entry, Telephone Skills, Outlook, Customer Experience
Education
Tompkins Cortland Community College
Business Administration, Accounting and Bookkeeping
Time Warner Cable 2012 - 2015
Education
The University of Texas-Pan American 2000 — 2000
Communications, Communication
Retired and enjoying Life. August 2008 - Present
Source Broadband Services November 2006 - August 2008
Time Warner Cable December 2000 - August 2005
Time Warner Cable April 1988 - December 2000
Star Cable June 1986 - April 1988
Skills
Project Management, Program Management, Integration, Business Analysis, Project Planning, Vendor Management, Management, Software Project..., Change Management, Product Management, Team Leadership, Wireless, Process Improvement, Requirements Analysis, Team Management, Telecommunications, Team Building, VoIP, IP
Education
Troy University in Montgomery 1978 — 1981
Bachelor's Degree, Criminal Justice and Corrections
Gen. HH Arnold High School, Wiesbaden, Germany 1964 — 1965
High School Diploma
Sincera Consulting, LLC June 2014 - Present
Time Warner Cable 2010 - 2014
AT&T 2005 - 2010
Skills
Network Design, IP, Telecommunications, VoIP, Wireless, MPLS, Switches, Ethernet, Telecommunications..., Network Engineering
Education
Thomas Edison State College 2003 — 2005
Bachelor of Applied Science (BASc), Nuclear Engineering Technology/Technician
Time Warner Cable December 2011 - Present
Canoe Associates Insurance January 2007 - December 2010
Education
Tompkins Cortland Community College 2004 — 2006
Business Administration, Marketing