Time Warner Telecom
Industry: Telecommunications company
DescriptionTW Telecom, was a business telecommunications company headquartered in Littleton, Colorado, United States. The company provided business voice services, transport, Internet, data services and wholesale fiber capacity. It was an early leader in the deployment of Ethernet for metropolitan areas, dubbed Metro Ethernet. Headquarters: Littleton, CO CEO: Larissa Herda (Jun 19, 1998–) Founded: 1993 Ceased operations: October 31, 2014 Subsidiaries: Time Warner Telecom Holdings Inc,
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Time Warner Telecom Employees
St Theresa Catholic School June 2015 - Present
CenturyLink Technology Solutions March 2014 - Present
CenturyLink December 2012 - March 2014
CenturyLink April 2011 - December 2012
CenturyLink December 2009 - April 2011
Qwest 2004 - November 2009
Time Warner Telecom 2001 - 2004
Skills
Telecommunications..., Network Design, Carrier Ethernet, Ethernet/IP, DWDM, Data Center, Telecommunication..., Telecom Infrastructure, Product Development, Layer 2, Layer 3, MPLS, Ethernet, Layer 1, Metro Ethernet, Ultra Low Latency, Ecosystem, IP, Telecommunications, Cisco Technologies, Managed Services, Solution Selling, VoIP, Sales Engineering, LAN-WAN, Strategy, SIP Trunking, Unified Communications, SIP, WAN, Fiber Optics, VPLS, Routing, ATM networks, VPN, Co-location, Network Architecture, Telephony, Hosted Services, Cloud Computing, Broadband, Wireless, Sales Process, TDM, T1, Sales Operations, Avaya, Frame Relay, DSL, Internet Services
Education
University of California, San Diego 1991 — 1995
BA, Communications
Arizona State University 2000 — 2003
MA, Mass Communications, Walter Cronkite School of Journalism and Telecommunications
Brophy College Preparatory 1987 — 1991
Arts and Science
AT&T December 2007 - Present
AT&T December 2007 - July 2012
Time Warner Telecom February 2002 - November 2007
MCI Corporation 2000 - 2002
Skills
Leadership, Management, Professional Services, Solution Selling, Unified Communications, VoIP, Account Management, Co-location, Integrated Marketing, Strategy, Telecommunications, Sales, Managed Services, Call Centers, MPLS, CRM, Sales Operations, SIP Trunking, Mobile Devices, Direct Sales, Wireless, Strategic Partnerships, Cloud Computing, Project Management, Telephony, Ethernet, Customer Retention, Data Center, Channel Partners, Product Management, SIP, WAN, Hosted Services, Contract Negotiation, Sales Process, IP, B2B, Vendor Management, SaaS, Internet Services, Business Strategy, Customer Experience, Video Conferencing, Sales Presentations, Sales Management, Fiber Optics, Virtualization, Network Security, Business Continuity, Mobile Communications
Education
VM Ware Partner University 2012 — 2012
VSP5 Certification, IT Asset Virtualization
Loyola University New Orleans 1986 — 1990
Bachelor of Arts (B.A.), English Language and Literature, General
Jesuit High School 1982 — 1986
Standard Diploma., Honors English
Comcast Business Class October 2011 - Present
Charter Communications April 2010 - November 2011
Arapahoe Douglas Works via 530inc March 2010 - April 2010
Children's Hospital 2009 - April 2010
Time Warner Telecom 2004 - 2008
Nextel 1999 - 2004
Centura Health 1998 - 1999
HCR ManorCare 1994 - 1998
Belk 1991 - 1994
Skills
Recruiting, Onboarding, Process Improvement, Employee Relations, Cross-functional Team..., Leadership Development, Talent Management, Training, Leadership, Change Management, Talent Acquisition, Human Resources, Employee Benefits, Call Centers, Management, Personnel Management, Strategy, Networking, Operations Management, Hiring, Sales, Team Building, Organizational..., Employee Engagement, Performance Management, Succession Planning
Education
University College at The University of Denver 2002 — 2003
Certification, Alternative Dispute Resolution
Regis University 1997 — 1999
MS, Management
Elon University 1987 — 1991
BS, Business Adminstration
First Colonial High School 1984 — 1987
HR Policy Association
Labor Relations Professional Certification
Netsonic 2002 - Present
Time Warner Telecom 1998 - 2001
Internet Connect 1995 - 1998
SparkNET Interactive 1993 - 1995
Skills
Data Center, Cloud Computing, Virtualization, Cisco Technologies, DNS, VoIP, Network Architecture, Juniper, High Availability, Linux, MySQL, Xen, FreeBSD, OSPF, BGP, Start-ups, Co-location, Apache, Disaster Recovery, Networking, Juniper Technologies
Education
Grand Canyon University
Bachelor of Science (B.S.), Entrepreneurial Studies
IQNavigator April 2015 - Present
Level 3 Communications January 2015 - April 2015
tw telecom, inc. June 2011 - December 2014
tw telecom, inc. July 2009 - June 2011
Time Warner Telecom October 2007 - April 2009
Skills
Telecommunications, Salesforce.com, CRM, Leadership, Sales Process, Sales Operations, Excel VBA, Cloud Computing, Team Management, Marketing, Strategy, PowerPoint, Product Management, Software Documentation, Management
Education
Elon University 2003 — 2007
Bachelor of Science (BS), Business Management
JPMorgan Chase & Co. October 2014 - Present
PEARSON North America 2002 - 2014
Time Warner Telecom 2000 - 2001
City of Los Angeles, African Marketplace and Cultural Faire 1994 - 2001
Skills
Program Management, Project Management, Building Relationships, Requirements ..., Budget Monitoring, Microsoft Project, Contractual Obligations, Agile Project Management, Software Project..., Content Management, PMP, Project Planning, Analysis, Team Management, Customer Service, Leadership Development, Process Improvement, Team Building
Education
University of the Incarnate Word, San Antonio,
Bachelor's Degree, Fashion Merchandising & Business
Houston Community College
Associate's Degree, Data Processing
Wild At Heart Animal Massage LLC September 2012 - Present
Sacred Silence Massage and Wellness September 2003 - September 2009
Time Warner Telecom November 1999 - August 2002
AT&T 1997 - 1999
Skills
Canine Massage, Essential Oils, Therapeutic Massage, Bodywork, Relaxation, Deep Tissue Massage, Reiki, Healing, Holistic Health, Chair Massage, Trigger Point Therapy, Myofascial Release, Pain Management, Flower Essences, Herbal Remedies, Yoga, Belly Dance, Injury, Wellbeing, Meditation
Education
Tallgrass Animal Acupressure Institute 2013 — 2014
Small Animal Acupressure
Rocky Mountain School of Animal Acupressure and Massage 2012 — 2012
Certified Canine Massage Therapist, Canine Therapeutic Massage, Sports Massage, Palliative/End of Life Care
Colorado School of Healing Arts 2002 — 2003
Certificate, Massage Therapy/Therapeutic Massage
Windstream Communications August 2013 - Present
Broadvox November 2012 - July 2013
FiberCloud January 2011 - October 2012
Qwest Communications October 2008 - October 2010
Time Warner Telecom March 2007 - September 2008
Speakeasy December 2005 - September 2006
Sprint June 2004 - May 2005
iSECUREtrac Corporation December 2003 - June 2004
AT&T October 1995 - November 2002
Skills
Networking, Co-location, Solution Selling, VoIP, SaaS, Telecommunications, Account Management, Cloud Computing, Cold Calling, Direct Sales, Salesforce.com, Lead Generation, MPLS, Managed Services, Sales Process, Data Center, Enterprise Software, New Business Development, Sales Operations, Selling
Education
Bellevue College
Accounting, General Business; Sales & Marketing
Issaquah
XO Communications July 2014 - Present
Alta Telecom/Spreadnetworks. October 2010 - Present
Time Warner Telecom February 2000 - March 2010
MCI/WORLDCOM/VERIZON April 1996 - February 2000
Skills
Fiber Optics, WAN, Telephony, Data Center, DWDM, Optical Fiber, Computer Network..., Cabling, LAN-WAN, Switches, Telecommunications, Routers, Network Design, Co-location, TCP/IP, Wireless Networking, Network Architecture, Troubleshooting, Networking, ATM networks, Cisco IOS, Broadband, Firewalls, Managed Services, Juniper, Metro Ethernet, Software Installation, Network Engineering, T1, Transmission, Integration, Cisco Technologies, •Hands on experience...
Education
Microtrain 2010 — 2012
Associate's Degree, Network + A+ MCP CCNA
DeVry University 1990 — 1992
A.A.S. Degree, Computer and Local Area Networks
Kenneth L. Bertino June 2004 - Present
Time Warner Telecom October 1994 - June 2004
communication Systems Services May 1993 - October 1994
Pacific Bell June 1989 - December 1991
Pacific Bell May 1983 - May 1989
Pacific Bell July 1978 - May 1983
Pacific Bell June 1969 - July 1978
US Navy August 1964 - April 1969
Skills
Shipping, Negotiation, Strategic Planning, Logistics, New Business Development, Customer Service, Project Planning, Change Management, Business Strategy, Yachting, Process Improvement, Management, Maritime Operations, Sailing, Navigation, Marketing, Boat, Sales Management, Contract Negotiation, Account Management
Education
National University 1977 — 1987
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Grossmont College 1972 — 1975
State of Washington December 2012 - Present
Red Lion Hotels Corporation May 2012 - November 2012
Red Lion Hotels Corporation June 2011 - May 2012
Alpine Access October 2007 - May 2010
Time Warner Telecom July 2000 - January 2003
Skills
Customer Service, Call Center, Teamwork, Outlook, Event Planning, Microsoft Office, Customer Satisfaction, Lodging, Microsoft Excel, Training, Data Entry, Front Office, Team Building, Microsoft Word, Time Management, Account Management, Internet Explorer, Accounts Payable, Invoicing, Executive Reporting, Social Media, Social Networking, Public Relations, Social Media Marketing, Tourism, Hotels, Office Administration, Hospitality Industry, Customer Experience, Administrative...
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Business Administration and Management, General
University of Phoenix-Portland Campus 2010 — 2012
Associate of Arts (A.A.), Human Services, General
Arizona State University
Bachelor of Arts (B.A.), Business/Corporate Communications
tw telecom July 2010 - Present
tw telecom May 2006 - July 2010
Time Warner Telecom July 2001 - May 2006
Time Warner Telecom May 2000 - July 2001
Time Warner Telecom March 1999 - May 2000
Time Warner Telecom September 1998 - March 1999
United States Air Force September 1994 - September 1998
Skills
SPHR, Leadership, Talent Management, Performance Management, Employee Relations, Employment Law, Legal Compliance, EEO Investigations, HR Policies, Employee Handbooks, HRIS, Change Management, Development & delivery..., Learning Management..., Vendor Management
Education
Colorado Christian University
Bachelor of Science (B.S.), Organizational Management Human Resources
Community College of the Air Force
Associate of Science (A.S.), Electronic Systems
Graybar February 2015 - Present
W.W. Grainger May 2002 - December 2014
Grainger May 2002 - December 2003
DATATEL October 2001 - May 2002
Time Warner Telecom November 1999 - October 2001
Arch Paging May 1996 - November 1999
Ferguson Enterprises March 1995 - May 1996
The TJX Companies, Inc. September 1991 - January 1995
Target October 1989 - September 1991
jcpenney 1985 - 1989
Skills
Solution Selling, Sales Process, Cold Calling, B2B, Sales Presentations, Direct Sales, Account Management, Sales Management, Sales, New Business Development, Major Accounts, National Accounts, Outside Sales, Forecasting, Marketing, Qualifying Prospects, Sales Operations, Key Account Management, Salesforce.com, Strategic Selling, Negotiation, Team Building, Contract Negotiation, Pricing, CRM, Customer Retention, Key Account Development, Selling
Education
University of Idaho 1982 — 1988
Bachelor of Science (B.S.), Human Resources Management and Services
Boise State University
General Studies
Emmett High School
High School Diploma
level 3/twtelecom August 2005 - Present
Noble Resources Corp. May 2002 - August 2005
Time Warner Telecom September 2000 - April 2002
Skills
Outside Plant, Project Management, Customer Service
Education
Eckerd College 2001 — 2003
Bachelor of Arts (B.A.), Management; Infomation Systems Minor, 4.0 GPA
Farmingdale State University of New York
Associate of Science (A.S.), Accounting, 3.75 GPA
Colorado Department of Public Health and Environment April 2013 - Present
Colorado Department of Public Health and Environment October 2007 - April 2013
Time Warner Telecom June 2006 - April 2007
StarTek February 2004 - April 2006
Skills
Visio, Troubleshooting, Data Analysis, Quality Assurance, Process Improvement, Microsoft Excel, MS Project, Project Management, Lean Tools, Help Desk Support, Business Process..., Leadership, GMS, HRIS, SharePoint, Problem Solving, Appreciative Inquiry, Performance Management, Quality Improvement, Public Health, Accreditation
Education
DeVry University Phoenix 1997 — 2000
Bachelor of Science (B.S.), Computer Information Systems
Insight Global/Level 3 Communications June 2014 - February 2015
WellPoint January 2014 - April 2014
Insight Global/ CBeyond Communications August 2012 - October 2013
Centura Health May 2008 - September 2012
Craig Hospital August 2007 - April 2008
Time Warner Telecom April 2006 - December 2006
ICG Communications/ Level 3 Communications May 2003 - April 2006
ICG Communications July 2000 - May 2003
ICG Communications February 2000 - July 2000
ICG Communications October 1999 - February 2000
Skills
Software Documentation, SharePoint, Analysis, Visio, Access, Quality Assurance, Microsoft Office, Call Centers, Management, Telecommunications, SharePoint Designer, Customer Service, Customer Satisfaction, Training, Networking, VoIP, SQL, Troubleshooting, Cisco Technologies, System Administration, Leadership, Vendor Management, Team Leadership, Project Planning, Windows, Testing, Databases, Unix, Strategic Planning, Call Center, XHTML, HTML5, Microsoft Excel, Healthcare, Process Improvement, Photoshop CC/CS6
Education
Metropolitan State College of Denver 2010 — 2016
Bachelor's degree, Technical Communication with Emphasis on Multimedia Production, 3.0
Arapahoe Community College 2004 — 2004
Certification, Contemporary Management, 4.0
California University of Pennsylvania 1991 — 1993
Graphic Communications
Solar UV Solutions, LLC October 2013 - Present
River Networks February 2013 - October 2013
Indy IT Professionals January 2012 - January 2013
One Communications/EarthLink Business March 2010 - November 2011
McLeodUSA/PAETEC December 2005 - June 2008
Axia Technology Partners, LLC 2007 - 2008
SBC Communications 2005 - 2008
Time Warner Telecom 2004 - 2005
Skills
Data Services, Telecommunications, Direct Sales, Managed Services, Telephony, Hosted Services, Colocation, SIP Trunking, T1, Unified Communications, MPLS, Long Distance, VoIP, Hosted VoIP, Cloud Computing, Cold Calling, Salesforce.com, Contract Negotiations, Solution Selling, Sales Management, LAN/WAN, Ethernet, Account Management, SIP, Consultative Selling, PRI, Wireless, IP, Data Center, WAN, New Business Development, Channel Management, Channel, Managed Hosting, Sales Process, Network Design, Sales Engineering, PBX, Cisco, Disaster Recovery, Collocation, Fiber Optics, Customer Satisfaction, Customer Relations, Fiber, Sales Support, Sales Presentations, Internet Services, Negotiation, Forecasting
Education
Indiana University - Kelley School of Business 1974 — 1977
BS, Marketing/Management
Butler University 1973 — 1974
Marketing & Management Major
Carmel High School 1970 — 1973
Level 3 / Time Warner Telecom August 2002 - Present
Level 3 / Time Warner Telecom January 2002 - August 2002
Time Warner Telecom December 1998 - January 2002
Time Warner Cable May 1989 - December 1998
Time Warner International Group June 1995 - August 1995
Skills
Optical Fiber, Telecommunications, VoIP, Ethernet, Financial Accounting, Accounts Receivable, Accounts Payable, Payroll, Operating Budgets, Capital Budgeting, Forecasting, Cost Accounting, PeopleSoft, Fiber Characterization..., Construction Safety, Fleet Management, Network Architecture, Business Case, Asset Managment, Due Diligence, Working Capital..., Project Management, Delivering Technical..., Internal Audit, Trend Analysis, Testing, DWDM, Project Planning, Fiber Optics, IP, Broadband, T1, Networking, Wireless, Management, Switches, Budgets, Co-location, Operations Management, Outside Plant, Leadership, Routing, Telephony, Call Centers, MPLS, Vendor Management, Computer Network..., Telecommunications..., Metro Ethernet, Juniper
Education
Regis University 1989 — 1991
Master of Business Administration (M.B.A.), Accounting & Finance
Saint Bonaventure University 1979 — 1981
Bachelor of Business Administration (B.B.A.), Accounting & Finance
Broome Community College 1977 — 1979
Associate of Arts (AA), Accounting
THF Management Inc. April 2015 - Present
Lincoln County January 2011 - December 2014
Citi June 2010 - December 2010
Verizon Business August 2007 - March 2009
Time Warner Telecom April 2006 - March 2007
Time Warner Telecom August 2003 - April 2006
DeWitt Insurance of May 2002 - March 2003
Libla Communications, Inc October 2000 - February 2002
Verizon Telecom February 1997 - October 2000
Verizon November 1994 - February 1997
Skills
Accounts Payable, Accounts Receivable, Customer Service, Microsoft Office, Management, Budgets, Microsoft Excel, Account Reconciliation, Accounting, Access, Invoicing, PeopleSoft, Training, Internal Audit, Time Management, Policy, Microsoft Word, Spreadsheets, Analysis
Education
Central Methodist College 1982 — 1986
Bachelor of Science, Business Administration
St. Charles Co. Community College
Cedexis August 2014 - Present
Telx February 2010 - August 2014
Yipes Enterprise Services, Inc. January 2006 - February 2010
Time Warner Telecom 2004 - 2006
Winstar Communications 2001 - 2003
Skills
Data Center, Consultative Selling, Ethernet, WAN, Connectivity, Colocation, Cloud Computing, Solution Selling, Direct Sales, Contract Negotiations, Disaster Recovery, Professional Services, Account Management, Sales Management, Telecommunications, Salesforce.com, SaaS, Network Security, Customer Relations, New Business Development, Start-ups, Competitive Analysis, Co-location, Selling, Customer Service, Contract Negotiation, Managed Services, CRM, Sales, IP, Pre-sales, SIP, VoIP, MPLS, Unified Communications, Channel Partners, Enterprise Software, Strategic Partnerships, Leadership, Networking, Go-to-market Strategy, Amazon Web Services..., Vendor Management, Cisco Technologies, Network Architecture, Virtualization, Network Design, Sales Process, Storage, Security
Education
Bowling Green State University 1994 — 1999
Bachelor of Science, Technology
Children's Hospital Colorado September 2011 - Present
The Childrens Hospital 2009 - 2009
Sprint/Nextel March 2006 - November 2008
Pinnacol Assurance 2002 - 2003
Time Warner Telecom 1998 - 2000
Skills
Healthcare, Outlook, Insurance, Customer Service, Workers Compensation
Education
Front Range Community College 1991 — 1993
Nursing
Rock Star Leaders September 2007 - Present
Humanetrics January 2012 - Present
Time Warner Telecom June 2004 - August 2007
ROI Marketing Management May 1992 - June 2004
Sprint April 1988 - May 2004
Wang Laboratories June 1983 - April 1988
IBM March 1981 - March 1983
Epsilon Data Management 1980 - 1981
Skills
Leadership, Leadership Development, Strategic Planning, Public Speaking, Team Building, Coaching, Marketing Communications, Training, Sales, Strategy, B2B, Product Development, Change Management, Executive Coaching, Entrepreneurship, Start-ups, Strategic Partnerships, Organizational..., Business Strategy, Personal Development, Team Leadership, Executive Management, Mentoring, Problem Solving, Peak Performance, Productivity Coaching, Keynote, Professional..., Program Facilitation, Management, Marketing, Consulting
Education
Northeastern University - Graduate School of Business Administration 1982 — 1985
MBA, Marketing & Finance
Boston University 1972 — 1976
BS, Communication
Level 3 Communications August 2013 - Present
Wade Acres Farm & Ranch January 2009 - August 2013
ranchwabble.com September 2008 - August 2013
Time Warner Telecom October 2003 - August 2013
Wade & Assoiciates Farm & Ranch, LLC. DBA Wade Acres June 2003 - August 2013
Zombie Killers International, LLC. October 2007 - December 2009
Ecua-Direct, LLC. August 2008 - December 2008
The Team January 2007 - January 2008
ACN 2007 - 2008
ICG Communications, Inc. August 1999 - October 2003
Skills
Troubleshooting, Social Networking, Telecommunications, Leadership, SIP, Goal Oriented, Switches, Integrity, Loyalty Programs, Management, Testing, Mobile Devices, Wireless, Networking, Analysis, Routing, Training, Business Development, VoIP, Ethernet, Leadership Development, Team Leadership, Managed Services, Team Building, Sales, Social Media, E-commerce, Account Management, Business Planning, Telephony, Blogging, Teamwork, Event Management, CRM, Entrepreneurship, Customer Service, Marketing, Vendor Management, Program Management, Time Management, Computer Network..., MPLS, IP
Education
Self study 2007 — 2012
Sales & Networking
Self study 2007 — 2012
Leadership Development
Sonus Networks 2007 — 2007
Sonus Switch troubleshooting
Phoenix University 2000 — 2003
BSBA, Business Administration
Lucent Technologies 1999 — 1999
5ESS Switch Maintenance
University of Denver 1998 — 1998
Telecommunications Electronics
US ARMY 1996 — 1996
PLDC - U.S. Army Leadership Development Course
Cameron University 1993 — 1993
Public Speaking
US ARMY SIGNAL SCHOOL 1992 — 1992
Central Office Switching Systems Operator, Maintainer 31F
CenturyLink November 2013 - Present
Time Warner Cable April 2013 - November 2013
CenturyLink August 2011 - April 2013
PAETEC November 2010 - July 2011
AT&T June 2009 - November 2010
Layer One Technical Services February 2008 - June 2009
Simpler-Webb, Inc. April 2006 - January 2008
Twtelecom December 2005 - April 2006
Time Warner Telecom February 2001 - December 2005
The Telephone Connection January 1999 - January 2001
Skills
Corporate Visions -..., Excel, PowerPoint, Photoshop, Photography, Photo Editing, Miller Heiman Sales..., Corporations, Microsoft Excel, Telecommunications, Account Management, Solution Selling, Direct Sales, Sales Process, Enterprise Software, Leadership, Business Development, Management, Sales, Customer Service, Image Editing, MPLS, Thinking Outside The Box, Selling, Co-location, Ethernet, Wireless, Networking, Managed Services, Telephony, Messaging, Marketing, Salesforce.com, Time Management, VoIP, Sales Operations, Sales Management, SaaS, SIP, Unified Communications, Social Networking, Cloud Computing
Education
Austin Community College 2010 — 2015
Associate of Arts and Sciences (AAS), Psychology, 3.5
Burnet High School
diploma, general
EMC October 2014 - Present
Zayo January 2014 - November 2014
Sabre Travel Network March 2011 - January 2014
Time Warner Telecom August 2006 - March 2011
SBC January 2003 - June 2006
Looking Glass Networks July 2001 - January 2003
AboveNet May 1998 - July 2001
Logix Communications January 1997 - January 1998
Brooks Fiber Communications April 1995 - January 1997
Skills
Alliance-building, Global Alliance..., Field Enablement, Go-to-market Strategy, Strategic Partnerships, Team Building, Solution Selling, Telecommunications, Sales, Managed Services, SaaS, Enterprise Software, CRM, Cloud Computing, Product Management, Account Management, Business Development, Sales Process, Strategy
Education
The University of Texas at Dallas 1995 — 1997
MBA, Managerial Finance, Cum Laude
Saint Louis University 1993 — 1995
Master of Business Administration (M.B.A.), Business
Indiana University Bloomington 1987 — 1991
BS, Business
Parkway Central 1983 — 1987
High School
Magnolia Audio Video at Best Buy, Inc. November 2014 - Present
Magnolia Audio Video at Best Buy, Inc. January 2013 - Present
Washington State Air National Guard April 1994 - March 2013
Magnolia Audio Video at Best Buy, Inc. April 2007 - January 2013
Magnolia Audio Video at Best Buy, Inc. December 2005 - April 2007
Time Warner Telecom June 1999 - September 2002
US Navy February 1987 - January 1993
Skills
Audio, Video, Engineering, Electrical, AV, Consumer Electronics, Home Theater, Electricians, Sound, Digital Signage, Electronics, Video Conferencing, Home Automation, Product Management, Control Systems Design, Sales, Lighting Control, Sales Operations, System Design, Sales Management, P&L Management, Retail, Cross-functional Team..., Integration, Control 4, AMX, Lutron, 70 Volt Audio, Lighting System Design, Employee Training, Technical Writing, Fiber Optic Networks, Local Area Network, Telephony, Wireless Networking, Ruckus, MoCA, Cabling, Telepresence, Low Voltage, Technical Support, Acoustics, Professional Audio, Automation, HDMI, NVR, IP Cameras, Sonos, Audio Conferencing, Telecommunications
Education
University of Washington 1998 — 2000
Bachelors, Computer Science
Edmonds Community College 1995 — 1998
Transfer, Pre-Engineering
TLS. NET October 2011 - Present
Presidio July 2010 - February 2011
Prayer Industries LLC 2010 - 2011
Sprint 1997 - 2007
Time Warner Telecom 2004 - 2005
KLF, Inc. 1993 - 1997
Pansophic Systems 1979 - 1982
Skills
Solution Selling, Account Management, Unified Communications, Cloud Computing, Project Management, Cisco Technologies, VoIP, Sales Management, New Business Development, Direct Sales, Telecommunications, Sales, Managed Services, Business Development, Salesforce.com, SaaS, Sales Process, Contract Negotiation, Negotiation, CRM, IaaS, Social Media, Data Center, Customer Service, Disaster Recovery, Firewalls, Internet, IP, Key Account Development, Leadership, Multimedia, Network Security, Problem Solving, Strategic Planning, Virtualization, Web Development, Telephony, Professional Services, Call Center, Co-location, MPLS, Wireless, Cold Calling, Channel Partners, SIP Trunking, Strategic Partnerships, Sales Presentations, Enterprise Software, WAN, Storage
Education
Leadership Johnson County 2009 — 2010
Indiana Wesleyan University 2000 — 2004
Bachelor of Science, Business Management
Nike January 2015 - Present
Vesta Corporation April 2014 - December 2014
Nike October 2013 - April 2014
Vesta Corporation June 2010 - October 2013
Kronos Talent Management Division September 2006 - May 2010
Fujitsu Consulting - Formerly Rapidigm August 2004 - September 2006
Columbia Memorial Hospital July 2004 - November 2004
Time Warner Telecom July 2001 - September 2001
Skills
JUnit, XSLT, Spring, SOAP, Hibernate, ASP, C#, ASP.NET, Mockito, Guice, Ant, XPath, CVS, Groovy, GWT, JMS, JavaScript, Log4j, Selenium, IIS, Java, Microsoft SQL Server, Tomcat, Subversion, Eclipse, Scrum, Software Development, Java Enterprise Edition, Databases, Oracle, Spring Framework
Education
Eastern Washington University 2002 — 2004
BS (pending completion), Software Solutions Development / Applied Technology
Clark College 1999 — 2001
AAS, Data Networks and Telecommunications
Level 3 Communications August 2013 - 2014
Time Warner Cable March 2010 - June 2013
Time Warner Telecom May 2008 - March 2010
Cox Communications 1997 - 2008
Paging Network of Los Angeles July 1990 - July 1996
Skills
Co-location, Solution Selling, Telecommunications, Unified Communications, Telephony, B2B, Broadband, Managed Services, VoIP, Ethernet, Strategic Partnerships, SaaS, Call Centers, Vendor Management, Salesforce.com, MPLS, Direct Sales, Sales, Account Management, Cloud Computing, Wireless, Sales Process, Competitive Analysis, Business Development, Strategy, IP, Selling, Fiber Optics, Cisco Technologies, Sales Operations, CRM, Sales Management, Product Management, New Business Development, Customer Retention, Mobile Devices, Product Marketing
Education
California State University-Fullerton
Level 3 Communications January 2015 - Present
tw telecom, inc. August 2011 - January 2015
TW Telecom May 2006 - August 2011
Time Warner Telecom April 2000 - May 2006
Time Warner Telecom March 1999 - April 2000
AT&T November 1998 - March 1999
US Air Force November 1987 - November 1998
Skills
Telecommunications, MPLS, Ethernet, Managed Services, Metro Ethernet, DWDM, VoIP, Provisioning, TDM, IP, TCP/IP, Networking, Optical Fiber, Cross-functional Team..., Telephony, Team Leadership, WAN, Carrier Ethernet, Network Design, Co-location, Customer Service, Computer Network..., Switches, Team Building, Cisco Technologies, Six Sigma, SONET, OSI Model, Customer Care, Executive Communications, ITIL Certified, Layer 2, BGP, Layer 3, SIP Trunking, Virtual Teams, Acquisition Integration, Customer Experience..., Net Promoter Score, Vendor Relationship..., Program Management, Strategic Planning, Converged Communications, Data Center, Cloud Computing, IP VPN
Education
Colorado State University 2007 — 2010
MBA
University of Phoenix 2000 — 2003
BS, Business and Information Systems
Community College of the Air Force 1990 — 1995
AAS, Electronics Systems Technology
Wake Tech College August 2009 - Present
Estes Photo Tours, LLC 2002 - 2008
Time Warner Telecom 1998 - 2002
MAI Consulting Engineering 1993 - May 1998
Gates Rubber Company 1986 - July 1993
Skills
Customer Service, Photography, Sales Management, Marketing, Social Media, Social Media Marketing, Public Relations, Event Planning, Social Networking, Advertising, Management, Sales, Public Speaking, Strategic Planning, Leadership
Education
Ball State University 1981 — 1985
BS, Marketing
Portage High School
Business, Management, Marketing, and Related Support Services
VCE, the Virtual Computing Environment Company October 2013 - Present
Mezeo Software Corporation November 2011 - May 2013
MD Anderson Cancer Center November 2010 - November 2011
Time Warner Telecom December 2007 - September 2009
Robbins & Myers April 2005 - December 2007
RLX Technologies July 2004 - December 2004
Yahoo! November 2001 - April 2004
Yahoo, Inc. 2001 - 2004
Alteon WebSystems / Nortel Networks August 2000 - November 2001
Raytheon Systems Company June 1999 - August 2000
Skills
BGP, VLAN, Network Administration, VRRP, VTP, Co-location, Frame Relay, Cisco Technologies, Data Center, Network Design, TCP/IP, VPN, Routers, WAN, Firewalls, Switches, Network Architecture, Cisco IOS, Network Engineering, Network Security, Integration, Solution Architecture, Routing, IP, Networking, Ubuntu, CentOS, Red Hat Linux, Linux Clustering, VMware ESX, VMware, ATM networks, Network Load Balancing, Telecommunications..., Team Management, Active Directory, LDAP, Linux, Juniper, System Deployment, Cisco Routers, System Administration, Unix, Wireless, Juniper Technologies
Education
Chapman University 1991 — 1994
J L McCullough High School 1986 — 1990
The AR Group, LLP May 2007 - Present
GE Access (sold to Avnet 1/1/2007) 2006 - 2007
Republic Financial Corporation April 2004 - May 2006
Time Warner Telecom June 2001 - April 2004
NexGen Communications May 1999 - June 2001
U S WEST October 1994 - April 1999
McGrann Shea 1992 - 1994
Skills
Compliance, Dispute Resolution, Investigations, Employment Law, Contract Negotiation, Mediation, Due Diligence, Arbitration, Compensation, Corporate Governance, Employee Relations, Legal Research, Employment Litigation, Public Speaking, Expert Witness, Leadership, Corporate Law, Commercial Litigation, Private Investigations, Deferred Compensation, Legal Advice, Legal Compliance, Start-ups, Mergers & Acquisitions, Litigation, Legal Writing, Licensing, Organizational..., Training, Negotiation, Litigation Support, Human Resources, Legal Issues, Legal Assistance, Policy, Joint Ventures, Trade Secrets, Intellectual Property, Personnel Management, Employment Law..., Trademarks, Litigation Management, Alternative Dispute..., Securities Regulation, Privacy Law, Copyright Law, Trials, Bankruptcy, Employment Contracts, Immigration Law
Education
University of Michigan Law School 1989 — 1992
Boston College 1987 — 1989
BA, Psychology
Serra High School
Merit Technology Partners October 2013 - Present
Boulder Outdoor Survival School May 2012 - Present
Natural Action Technologies November 2012 - May 2013
Charter Communications July 2002 - June 2009
New Edge Networks March 2002 - May 2002
Time Warner Telecom June 2001 - December 2001
Time Warner Telecom December 2000 - June 2001
GST Telecom September 2000 - December 2000
Freightliner Group Ltd February 2000 - August 2000
Skills
Cisco Routers, Cisco Technologies, WAN, Networking, Tower Climbing, Microwave Engineering, IP, Network Engineering, DOCSIS, DNS, Servers, BGP, Network Administration, Troubleshooting, LAN-WAN, Mac OS X, Primitive Skills, Communication, CMTS, Martial Arts, Outdoor Education, Guiding, Leadership, Team Leadership, Team Building, Strategic Communications, Healing, Microwave Links, Fortinet, Cisco VoIP, VoIP, Wireless Networking, Ubiquiti Networks, Cabling, Telco Industry
Education
Boulder Outdoor Survival School 2011 — 2011
Certificate of Completion, Primitive Living Skills & Wilderness Survival, Survived
Heald College-Portland 1999 — 2001
Associate of Science (AS), Computer Science
National Outdoor Leadership School
Charles Schwab August 2013 - Present
TeleTech December 2010 - August 2013
TeleTech August 2006 - November 2010
TeleTech February 2006 - July 2006
TeleTech January 2005 - January 2006
Time Warner Telecom June 2001 - December 2004
RSA August 1999 - March 2001
Skills
Quality Assurance, Performance Management, Call Center, Oracle HRMS, Peoplesoft HRMS, HRIS, Software Project..., Business Analysis, SaaS, Solution Architecture, Functional..., Requirements Analysis, Project Planning, Project Implementation, Saba, Applicant Tracking..., PeopleSoft, Oracle E-Business Suite, Software Documentation, System Configuration, Employee Self Service, Manager Self-Service, System Requirements, Systems Analysis, Vendor Management, Oracle HR, Call Centers, Oracle, Project Management, MS Project, Requirements Gathering, Requirements Management, Software Requirements, Product Requirements, Process Improvement, System Testing, User Acceptance Testing, System Integration..., Enterprise Software, Testing, Crystal Reports, SQL, Software Development, Business Process Design, Business Process, Outsourcing
Education
Metropolitan State College of Denver 1996 — 1999
Bachelor's degree, Business Administration, Management and Operations
Adams State College 1994 — 1996
Business Administration and Management, General
EchoStar Corporation November 2014 - Present
St. Cyprian's School June 2014 - August 2014
EchoStar Corporation November 2012 - April 2014
Kiewit October 2007 - June 2012
Spherion April 2007 - October 2007
On Sabbatical February 2006 - March 2007
Time Warner Telecom June 2005 - February 2006
JD Edwards/PeopleSoft/Oracle March 2003 - June 2005
WorldCom June 2000 - March 2003
Granger Bay Hotel School 1991 - 1994
Skills
CCENT, CompTIA Network+, Solarwinds, Orion, IP SLA, Netflow, Active Directory, Technical Documentation, Technical Support, Help Desk Support, Hardware Support, Customer Support, Windows Server, Windows 7, Telecommunications, Wireless Networking, Computer Hardware, Desktop Administration, Desktop Deployment, Remote Desktop, CCNA, Troubleshooting, Microsoft Exchange, Servers, System Administration, Software Installation, Networking, System Deployment, Firewalls, Hardware, Visio, Blackberry Enterprise..., SharePoint, ITIL, Software Documentation, Retail Sales, Microsoft Publisher, Phone Etiquette, Hotels, Remote Access, Technical Leadership, Network Engineering
Education
Cape Peninsula University of Technology 1991 — 1994
3 year professional cooking diploma, Cooking and Related Culinary Arts, General
Pretoria Technical College 1987 — 1989
Matriculated, High School/Secondary Diplomas and Certificates
University of Minnesota July 2015 - Present
Renodis April 2012 - July 2015
Verizon Business (formerly MCI) 2006 - 2011
Verizon Business/ MCI 2005 - 2006
Time Warner Telecom 2003 - 2005
MCI/Worldcom 1992 - 2003
GTE-Government Systems 1990 - 1992
United States Air Force 1986 - 1990
Skills
VoIP, Telecommunications, Call Center, MPLS, Network Design, Call Centers, VPN, Troubleshooting, Networking, DSL, Telephony, WAN, TCP/IP, Managed Services, Routers, Cisco Technologies, Frame Relay, Cloud Computing, Data Center, ATM networks, Enterprise Software, Switches, Wireless Networking, Wireless, Software Documentation, Unified Communications, Ethernet, CRM, LAN-WAN, Testing, Disaster Recovery, Computer Network..., IP, SIP, Network Engineering, Software Installation, SIP Trunking
Education
Central Lakes College-Brainerd
Knight Office Solutions, Inc. May 2012 - Present
Commercial IT Solutions, Inc. July 2008 - March 2012
Grande Communications October 2007 - June 2008
tw telecom, inc. January 2002 - March 2004
Time Warner Telecom 2002 - 2004
Logix Communications March 2000 - January 2002
CMS - Technical Services 1998 - 2000
Franklin Publishing 1994 - 1998
Skills
Sales, Networking, Business Strategy, Solution Selling, Managed Services, MPLS, Cloud Computing, Telecommunications, Account Management, VoIP, Direct Sales, Salesforce.com, B2B, SaaS
Education
Auburn University, College of Business 1989 — 1993
Marketing/Marketing Management, General
American Solutions for Business January 2007 - Present
St David's South Austin Medical Center December 2013 - August 2014
Lowes Home Improvement April 2012 - February 2014
St David's South Austin Medical Center October 2011 - September 2012
Lakeway Regional Medical Center June 2012 - August 2012
Mimis Cafe October 2010 - July 2011
Rainmaker Systems March 2006 - September 2007
Broadwing Communications March 2002 - October 2005
Time Warner Telecom February 1999 - January 2001
AT&T Business Services 2001 - 2001
Skills
Problem Solving, Fundraising, Contract Development, Mediation, Web Applications, Sales Operations, Customer Relations, Vendor Relations, Lead Generation, Medical Terminology, Medical Billing, Portfolio Management, Technical Training, Software Implementation, Organizational Design, Marketing Strategy, Account Management, Accounts Receivable, Content Writing, Web Content, Project Coordination, Administration, Telecommunications, Network Design, business to business..., Medical Insurance, Sales Support, Diversity, Project Management, Marketing, Customer Service, Healthcare, B2B, Team Building, Business Development
Education
Trident Technical College 2011 — 2012
Certified Coding Specialist~Medical, Medical Info Technology / Allied Health Sciences, 3.8 GPA
Austin Community College 2009 — 2011
Associates of Applied Science, Health Information Technology / Medical Administration~Insurance & Billing Specialist
Austin Community College
Certificate, Telecom & Fiber Optic Architecture
Carpathia Hosting, Inc. February 2011 - Present
Qwest Communications July 2009 - March 2011
Time Warner Telecom October 2007 - July 2009
ATX Communications September 2005 - August 2007
PAETEC March 2003 - August 2005
Wired Business 2001 - February 2003
E.spire Communications May 1998 - March 2001
Verizon Business 1996 - 1998
Skills
Co-location, Cloud Computing, Telecommunications, Managed Services, VoIP, Data Center, MPLS, IP, Virtualization, Product Management, Disaster Recovery, Account Management, Professional Services, Ethernet, Solution Selling, Unified Communications, Sales Process, Selling, Enterprise Software, Networking, Sales Operations, Security, B2B, Management, Competitive Analysis, Leadership, New Business Development, Sales, Strategy, SaaS, Sales Management, Direct Sales, Salesforce.com, Sales Presentations, Strategic Partnerships, Wireless
Education
University of the District of Columbia 1989 — 1991
Marketing
Bakersfield College 1986 — 1988
General Studies
Spingarn High School 1983 — 1986
Microsoft October 2014 - Present
Microsoft March 2006 - October 2014
Time Warner Telecom April 2003 - March 2006
Time Warner Telecom 2003 - 2006
Level 3 Communications 1999 - 2003
Skills
Troubleshooting, IP Networking, Technical Writing, 802.1x, VPN, IP, IPSec, DNS, Windows, Technical Documentation, Network Security, TCP/IP, Network Access..., Windows Server, Software Documentation, Technical Communication, SharePoint, Perl, Microsoft Technologies, DHCP, Online Help, Cloud Computing, Unix, Networking, System Deployment, Virtualization
Education
University of Colorado School of Medicine 1996 — 1999
Post doctoral fellowship, Neurocardiology
East Tennessee State University 1987 — 1993
Ph.D., Biomedical Science
University of Minnesota-Duluth 1979 — 1987
BS, Chemistry
Self Employed/Retired August 2015 - Present
Lane and Associates, P.C. June 2010 - August 2015
The Glove Lady of Colorado, Inc. September 2007 - August 2015
Tip to Toe Protection,LLC September 2007 - August 2015
Tip to Toe Protection, LLC September 2007 - August 2015
Time Warner Telecom 1997 - December 2007
Fishkill National Banks January 1993 - January 1995
Areas of Experience January 1985 - January 1993
Skills
Sales, Management, Executive Administrative, Computers, Client Liaison, Animal Welfare, Executive Support, Online Research, Project Management, Telecommunications, Customer Service, Horses, Microsoft Office, Equestrian, Small Business, Leadership, Project Planning, Visio
Education
Colorado State University 1969 — 1971
Colorado State University 1968 — 1970
Veterinary Science
Colorado State University 1968 — 1969
animal science
Schneider Electric HMI & Supervisory August 2013 - Present
WJF Institute May 2001 - August 2013
Time Warner Telecom 1996 - 2001
Skills
Administrative..., Event Planning, Customer Service, Marketing Communications, Training, Management, Administrative..., Business Development, Human Resources, Strategic Communications, Microsoft Word, Microsoft Office, Travel Planning, Personal Support, Google Calendar, Calendar Planning, Hyperion HFM, OPUS, SAP, Microsoft Dynamics, SAP BW
Education
Austin Community College
Prologis March 2008 - Present
Time Warner Telecom June 1999 - March 2008
University of Colorado at Denver April 1994 - May 1999
Denver Technical College September 1992 - August 1995
United States Air Force December 1982 - September 1992
United States Air Force June 1970 - December 1982
Skills
E-Learning, Technical Training, Instructional Design, Captivate, Training, Curriculum Development, Training Delivery, Knowledge Management, Needs Analysis, Employee Training, ADDIE, Articulate Studio, Virtual Learning, Web Design, WebEx, Performance Management, Workday, SuccessFactors, Salesforce.com, SharePoint, Talent Management, Succession Planning, Distance Learning, Learning Management, Learning Management..., Instructor-led Training, Software Documentation, Organizational Learning, Human Resources, Vendor Management, Project Management, Program Management, Management, Leadership, Process Improvement
Education
University of Colorado Denver 1997 — 1999
MA, Information & Learning Technologies
The University of Southern Mississippi 1980 — 1982
BS, Industrial & Vocational Education
Community College of the Air Force 1980 — 1981
AAS, Instructor in Technology
IPitomy September 2013 - Present
Fathom Voice November 2012 - August 2013
Vintalk March 2012 - November 2012
Vintalk January 2006 - February 2012
Nuvox September 2003 - December 2005
Cinergy Commnications April 2001 - August 2003
Time Warner Telecom April 1999 - March 2001
American Hospitality Net May 1996 - April 1999
Opticom March 1989 - April 1996
Skills
Networking, Management, Selling, SIP, VoIP, IP, Telecommunications, SIP Trunking, Unified Communications, Managed Services, Telephony, Call Center, Cloud Computing, Account Management, Network Design, Product Management, Network Security, MPLS, Solution Selling, Sales Management, Start-ups, CRM, Enterprise Software, Sales Operations, Strategy, Sales, Co-location, IP PBX, Hosted Services, Wireless, SaaS, PRI, Call Centers
Education
Indiana University Bloomington 1975 — 1979
Bachelor of Science (BS), Telecommunications, Business
Chrysler High School
Time Warner Cable Business Class January 2011 - Present
Cogent Communications June 2008 - January 2011
Logix Communications 2006 - 2008
Solunet, Inc 2005 - 2006
Time Warner Telecom 2003 - 2005
Intrepid Enterprises 2001 - 2003
NEC America, Inc 2000 - 2001
Memotec Communications, Inc 1998 - 2000
Cray Communications 1994 - 1998
Micom Communications Corporation 1985 - 1994
Skills
Telecommunications, Ethernet, Fiber, Metro Ethernet, PRI, Selling, MPLS, VoIP, Consultative Selling, Internet Access, Bandwidth, Customer Relations, New Business Development, Wireless, Contract Negotiation, Sales Management, WAN, IP, Fiber Optics, Territory, Data Center, Video, Cold Calling, Private Line, Vendor, Connectivity, Negotiation, Customer Satisfaction, Disaster Recovery, Account Management, Managed Services, Collocation, LAN/WAN, Marketing Strategy, Frame Relay, Promotions, T1, Security, Long Distance, Requirements Analysis, Co-location, Sales Operations, Unified Communications, Internet Services, Cloud Computing, Salesforce.com, Professional Services, Optical Fiber, Direct Sales, Customer Service
Education
Control Data Institute 1981 — 1982
Associates Degree, Computer Technology/Computer Systems Technology
Lamar University 1980 — 1981
Computer Technology
Miami College
Architecture
AvalonBay Communities April 2013 - Present
Archstone January 2011 - April 2013
Archstone 2008 - December 2010
Archstone-Smith June 2005 - December 2007
University of Colorado January 2004 - June 2005
Access Data March 2000 - April 2003
Time Warner Telecom 2000 - 2003
AdminiQuest February 1999 - March 2000
ImageMatrix February 1998 - February 1999
Haight Ashbury Free Clinics August 1989 - August 1993
Skills
Data Analysis, Visio, MS Project, Rational, Software Requirements, Rally, Microsoft Excel, Scrum, Agile Project Management, Microsoft Word, User Stories, User Experience, Business Process..., PowerPoint, Wireframes, Team Building, Project Management, Marketing, Training, Apartments, Business Intelligence, Requirements Analysis, Business Analysis, Process Improvement, CRM, SharePoint Designer, Software Documentation, Contract Negotiation
Education
University of Michigan 1993 — 1995
MPH, Health Economics
Amherst College 1985 — 1989
Bachelor of Arts (BA), English Literature (British and Commonwealth)
Accenture 2015 - Present
Level3 Technology April 2005 - September 2015
Time Warner Telecom April 2005 - 2015
Omni Financial 2003 - 2005
U of C Federal Credit Union 2001 - 2003
Skills
MPLS, Telecommunications, Managed Services, Telephony, Co-location, Network Design, Management, VoIP, Ethernet
Education
Colorado Mesa University
Cricket Communications March 2005 - Present
Time Warner Telecom 2004 - 2005
Expanets 2001 - 2005
Relera 2000 - 2001
US West 1988 - 2000
USWest Dex 1995 - 1998
USWest Cellular 1990 - 1993
USWest Inc. 1988 - 1990
Arthur Young & Co. 1985 - 1988
Skills
Compensation, Sales Compensation, Incentive Programs, Incentives, Job Descriptions, Workforce Planning, Deferred Compensation, Executive Pay, Employee Relations, Compensation & Benefit, Human Resources, Job Evaluation, Salary, Performance Management, HRIS, Succession Planning, PeopleSoft, Employee Engagement, Leadership, HR Policies, Compensation Structures, Talent Management, Strategy, Performance Appraisal, Management, Onboarding, Employee Benefits, Benefits Administration, Organizational Design, Personnel Management, FMLA, Talent Acquisition, Labor Relations, Applicant Tracking..., College Recruiting, Payroll, New Hire Orientations, Compensation, HR Transformation
Education
Colorado State University 1981 — 1985
Bachelors, Accounting
IBM September 2015 - Present
Cisco July 2013 - September 2015
Dell July 2011 - 2013
Network Engines Inc. (NEI) NASDAQ NENG April 2007 - June 2011
Time Warner Telecom 2006 - 2007
Data Return LLC./Terremark/Verizon 2003 - 2006
Qwest Communications Centurylink Inc. 1998 - 2002
Skills
VoIP, Product Management, VMware, Networking, Account Management, Enterprise Software, Professional Services, Cisco Technologies, Cloud Computing, Pre-sales, Infrastructure, SaaS, Cisco Certified Design..., VmWare Technical Sales..., Data Center, Managed Services, Solution Selling, Virtualization, Storage, Telecommunications, Integration, Disaster Recovery, Security, Go-to-market Strategy, Strategic Partnerships, Unified Communications, Channel Partners, Wireless, IP, Cross-functional Team..., Servers, SAN, Network Architecture, Salesforce.com, Vendor Management, Network Security, Ethernet, Network Design
Education
Illinois State University 1981 — 1983
B.A., Psychology
Danville Area Community College 1979 — 1981
Associates Degree, Liberal Arts, Psychology, Communications
University of North Texas
Paralegal Certification, Law, Paralegal Studies, Pre-Law, Finished 2nd in class
Internetwerx, Inc. Major Account ManagerLOGIX CommunicationsAugust 2007 - July 2015
PFLAG - Parents, Families and Friends of Lesbians and Gays January 2012 - May 2012
Logix Communications August 2007 - July 2011
Time Warner Telecom 2005 - 2007
XO, and Xspedius Communications 2002 - 2005
XO Communications 2002 - 2005
Cbeyond 2001 - 2002
Skills
Sales, Commercial Real Estate, Marketing Strategy, Enterprise Software, Networking, Sales Process, Telecommunications, Managed Services, Time Management, Strategy, Direct Sales, Sales Operations, VoIP, Solution Selling, Customer Service, Account Management, Team Building, Unified Communications, Selling
Education
Baylor University 1990 — 1993
Integra December 2010 - Present
Integra Telecom February 2008 - December 2010
Integra Telecom April 2005 - February 2008
Integra Telecom September 2003 - April 2005
Time Warner Telecom October 1999 - August 2002
US Air Force August 1990 - August 1994
Skills
Telecommunications, Networking, Call Centers, Telephony, VoIP, LAN-WAN, Troubleshooting, Computer Network..., Salesforce.com, Routers, Microsoft SQL Server, Supervising, T1, Team Building, Business Analysis, Service Delivery, Ethernet, Network Design, Managed Services, Production Support, Business Intelligence, TCP/IP, DSL, SDH, IP, Switches, Integration, Wireless Networking, Network Operations, Cloud Computing, Cisco Technologies, Network Administration, Broadband, ServiceNow, ITIL Process, User Acceptance Testing, Agile Methodologies, Change Management, Project Management, HTML, VB.NET
Education
University of Colorado at Boulder 1996 — 1999
BA, Geography and GIS
Portland Community College 2010 — 2011
Computer and Information Sciences, General
University of Colorado at Denver 2002 — 2003
Geographic Information Science and Cartography
University of Denver 2000 — 2001
Geographic Information Science and Cartography
Front Range Community College 1994 — 1996
Transfer Credit
Optiv Inc April 2013 - Present
Accuvant April 2012 - April 2013
Verecloud, Inc. January 2007 - April 2012
Qwest Communications 2009 - 2010
Time Warner Telecom August 2005 - January 2008
Qwest Communications January 2003 - August 2005
Charter Communications December 2001 - January 2003
Circadence July 2000 - October 2001
Level 3 Communications August 1999 - July 2000
Lucent Technologies October 1998 - August 1999
Skills
Cloud Computing, Product Management, SaaS, Telecommunications, Software Development, Integration, Enterprise Software, Project Management, Virtualization, Architecture, Enterprise Architecture, Agile Methodologies, Scrum, Java, Web Services, IT Strategy, Oracle, Start-ups, Management, Fundamentals, Strategy, Security, Solution Architecture, Business Intelligence, Software Project..., Pre-sales, SDLC, E-commerce, Data Center, Vendor Management, Professional Services, Requirements Analysis, Solution Selling, Strategic Partnerships, SOA, Mobile Devices, Go-to-market Strategy, Wireless, Cross-functional Team..., VoIP
Education
University of Colorado Denver 2003 — 2009
MS (dual degree), Masters of Business Administration and Information Systems
Colorado School of Mines 1994 — 1999
BS, Chemical Engineering and Petroleum Refining
Heelan
TriNet August 2011 - Present
Salesforce.com May 2010 - August 2011
Qwest Communications 2004 - 2005
Time Warner Telecom 2002 - 2004
Digex Corporation/WorldCom January 2001 - January 2002
Level 3 Communications January 1999 - January 2001
Skills
account management, customer relations, needs analysis, problem solving, strategic selling, Direct Sales, Strategic Negotiations, Startup Consulting, PEO, HRO, HR Transformation, Negotiation, SaaS, Sales Process, Consultative Selling, Cloud Computing, Salesforce.com, Sales Presentations, New Business Development, Selling, Start-ups, Business Development, CRM, SMB, Employment Law, Employee Wellness..., Sales Prospecting, Cold Calling, Sales, Human Resources, Strategy, Managed Services, Management, Solution Selling, Lead Generation, Strategic Planning, Account Management, Talent Management, Strategic Partnerships, Professional Services, B2B, Recruiting, Customer Retention, Software Industry, Employee Benefits, Talent Acquisition, Consulting, Building Relationships, Personnel Management, Applicant Tracking...
Education
Cal Poly San Luis Obispo 1989 — 1993
Bachelor of Science, Human Development, Psychology
Papa Murphy's International August 2015 - Present
Rejuvenation (Williams-Sonoma) February 2011 - August 2015
Compyled Consulting August 2002 - February 2011
Time Warner Telecom January 2001 - August 2002
GST Telecommunications August 1997 - January 2001
Advantage Sales & Marketing July 1996 - August 1997
Skills
SharePoint, ERP, SSRS, MS Dynamics AX 2009, TARGIT Business..., Business Analysis, Business Process, Software Implementation, Business Intelligence, Management, Microsoft SQL Server, Data Warehousing
Education
Washington State University 1992 — 1994
Bachelor of Arts, Mass Communication/Media Studies
Clark College 1989 — 1992
Associate of Arts, Psychology
Cisco April 2011 - Present
DukeNet Communications July 2007 - April 2011
Cisco Systems November 2005 - May 2007
Time Warner Telecom 2001 - 2005
Adelphia Business Solutions 1999 - 2001
Skills
Managed Services, Telecommunications, Cloud Computing, Data Center, Cisco Technologies, Networking, Solution Selling, VoIP, Competitive Analysis, IP, Unified Communications, Virtualization, Ethernet, WAN, Business Development, Account Management, Professional Services, MPLS, Direct Sales, Sales Process, Strategic Partnerships, Channel Partners, Network Architecture, Network Design, Channel, Routing, Sales Engineering, Social Media, Business Strategy, IT Strategy, Network Building, Sales Presentations, Communication Skills, Strategy, Optical Network, Voice & Data Convergence, TDM, Fiber Optics, Cisco WAN, Cisco Routers
Education
The University of Georgia
MA, Political Science
University of Massachusetts at Amherst - Isenberg School of Management
MBA, Business
University of North Carolina at Chapel Hill
BA, Political Science
Cisco June 2015 - Present
AT&T April 2014 - Present
AT&T March 2008 - Present
Time Warner Telecom December 2006 - February 2008
AT&T / SBC Communications April 2000 - November 2006
Nationwide Insurance January 1996 - April 2000
Nationwide Insurance 1996 - 2000
Skills
Managed Services, Business Development, MPLS, Wireless, IP, Strategic Partnerships, Solution Selling, Unified Communications, Consulting, Telecommunications, Direct Sales, Professional Services, Sales, Contract Negotiation, SaaS, Sales Operations, Ethernet, Account Management, VoIP, Call Centers, Sales Management, Selling, Networking, Cloud Computing, Sales Process, Data Center, Channel Partners, Salesforce.com, Co-location
Education
Franklin University 1998 — 2000
MBA
Ohio University 1992 — 1995
ToolWatch November 2014 - Present
Charter Communications June 2014 - November 2014
BlueRadios March 2013 - August 2014
Pixorial June 2010 - May 2014
Kiosk Information Systems July 2006 - June 2010
Time Warner Telecom April 2006 - July 2006
Lockheed Martin October 2004 - April 2006
Skills
Objective-C, Interface Builder, Storyboards, iOS(iPhone/iPad) app..., OOP, MVC
Education
DeVry University 2003 — 2006
Bachelor of Science, Electronics Engineering Technology
Blue Ruby Photography June 2008 - Present
Time Warner Telecom 1999 - 2002
Skills
Photography, Photos, Pets, Direct Sales, Portraits, Graphic Design, Digital Photography, Social Media Marketing, Lightroom, Adobe Creative Suite, Portrait Photography, Image Manipulation, Food Photography, Pet Portraits, On Location
Education
Art Institute of Colorado 1995 — 1997
Associates
Art Institute of Colorado 1995 — 1997
Associates, Culinary Arts
Cisco January 2015 - Present
Cisco Systems November 2010 - December 2014
Cisco Systems October 2008 - November 2010
Time Warner Telecom May 2007 - July 2008
University of Colorado at Boulder August 2007 - December 2007
Skills
Cisco Technologies, Network Design, IP, CCNA, VoIP, CCNP, Telecommunications, Unified Communications, Networking, Testing, OSPF, BGP, Routing, Routing Protocols, MPLS, QoS, RIP, IPv6, EIGRP, Ethernet, Metro Ethernet, Cisco VoIP, CCIE, Cisco Call Manager
Education
University of Colorado Boulder 2006 — 2008
MS, IP Networking
University of Colorado at Boulder 2006 — 2008
Masters, Telecommunications
Vivekanand Education Society's Institute Of Technology
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
Boart Longyear June 2014 - September 2015
Boart Longyear March 2012 - June 2014
Boart Longyear September 2010 - March 2012
Xavient Information Systems March 2008 - December 2008
Level 3 Communications September 2006 - April 2008
Time Warner Telecom November 1999 - March 2006
C&R Real Estate Services Co. November 1997 - November 1999
Sharp MET April 1992 - June 1996
Skills
Lean Manufacturing, Supply Chain Management, Supply Chain, Procurement, Process Improvement, Business Process, Six Sigma, Quality Assurance, Manufacturing, Logistics, Continuous Improvement, Materials Management, Integration, Purchasing, Team Management, Strategic Sourcing, Change Management, Operational Excellence, Inventory Management, Operations Management, Management
Education
Eastern Oregon University
John A. Logan College August 2009 - Present
School Center Inc. December 2008 - June 2009
FWHS Behavioral Health Agency August 2005 - May 2008
Rend Lake College January 2005 - May 2005
Luzerne County Community College August 2002 - December 2004
TXU Communications, (Acquired FBC Communications) April 2000 - May 2002
Time Warner Telecom 1999 - 2000
Kenan Systems Corporation 1998 - 1999
Sprint Corporation 1980 - 1997
Skills
JavaSE, Visual Basic.Net, Software Analysis and..., Software Project..., Adult Education, Curriculum Development, Instructional Design, Curriculum Design, University Teaching, E-Learning, Distance Learning, Leadership Development, Blackboard Content..., Desire2Learn Content..., C++, MS Access, DB2, Management, VB.NET, Training
Education
University of Denver 1999 — 2000
Project Management Certificate, GPA 4.0
Kansas State University 1978 — 1980
Masters of Science, Computer Science, GPA 3.8
Wichita State University 1972 — 1975
Bachelor of Arts, Secondary Education and Teaching, GPA 3.75
Amgen April 2015 - Present
Merck January 2013 - Present
Merck April 2006 - December 2012
Time Warner Telecom January 2004 - December 2005
Lake Brantley High School August 1999 - December 2003
Skills
Cardiology, Diabetes, Sales Effectiveness, Product Launch, Pharmacy, Sales Presentations, Product Management, Specialty, Forecasting, Healthcare, Key Account Development, Managed Care, Cold Calling, Neurology, Pharmaceutical Industry, Long Term Business..., Hospitals, Endocrinology, Internal Medicine, Selling Skills
Education
Florida State University 1991 — 1995
BS English Education, English
IHS, Inc. 2008 - April 2013
Time Warner Telecom August 2000 - 2008
Skills
Vendor Management, Contract Negotiation, Strategy, Business Strategy, Negotiation, Procurement, Competitive Analysis, Program Management, Strategic Partnerships, SaaS, Business Development, Outsourcing, Strategic Planning, Management, Forecasting, Business Process..., Account Management, CRM, Cloud Computing, Business Analysis, New Business Development, Product Marketing, Risk Management, Operations Management, Start-ups, Project Planning, Cross-functional Team...
Education
The University of Alabama School of Law 1993 — 1996
Doctor of Law (J.D.)
Huntingdon College 1989 — 1993
Bachelor's degree, History
Tampa August 2013 - Present
tw telecom February 2007 - August 2013
Time Warner Telecom August 2000 - February 2007
MCI - WorldCom August 1998 - August 2000
Intermedia Communications, Inc. March 1997 - August 1998
WorldCom/ WilTel December 1989 - March 1997
U.S. Army November 1982 - February 1990
Skills
Product Management, Enterprise Software, RFP, Cisco Routers, Sales Process, Cisco Certified, Co-location, Unified Communications, MPLS, Wireless, Direct Sales, Sales Engineering, Metro Ethernet, Networking, Cisco Technologies, Telecommunications, IP, VoIP, Data Center, Ethernet, Managed Services, Leadership, Solution Selling, SIP, Frame Relay, ATM networks, Network Design, SDH, TDM, Computer Network..., Telephony, SIP Trunking
Education
Lindenwood University 1992 — 1995
Bachelor of Arts (BA), Business Management
BAE Systems I&S January 2014 - Present
BAE Systems Information Technology March 2011 - January 2014
US Army Reserve January 2012 - February 2013
Florida Army National Guard March 2008 - December 2011
US Army January 2010 - December 2010
Time Warner Telecom March 1999 - March 2001
Skills
Fiber Optic Technician..., Security+, Security Manager..., Security Clearance, Force Protection, DoD, Air Force, Military Operations, Network+, Computer Hardware, Information Assurance, Defense, Top Secret, Active Directory, Military Experience, Network Administration, Intelligence, System Administration, Military, Network Security, Help Desk Support, National Security, Intelligence Analysis, Security, Army, Troubleshooting, Computer Security, Government Contracting, Command, Systems Engineering, CompTIA, CISSP, Electronic Warfare, C4ISR, Configuration Management, Information Security, Vulnerability Assessment, Routers, Operational Planning, Active DoD Secret..., SIGINT, DIACAP, Government, COMSEC, SATCOM, Cisco IOS, Radar, Special Operations, Military Training, Satellite Communications
Education
Allied American University 2009 — 2012
Bachelor's degree, General Studies
Community College of the Air Force 1992 — 1996
Associate of Arts and Sciences (AAS), Information Systems Technology
Deloitte Consulting, LLC July 2014 - Present
Rapid Technologies October 2008 - Present
BMC Software October 2012 - July 2014
Caridian BCT April 2007 - October 2008
Time Warner Telecom May 2006 - March 2007
MCI/Verizon Business October 2001 - May 2006
Rythyms Net Connection June 2001 - August 2001
High Speed Access Corporation April 1999 - April 2001
Skills
Change Management, ITIL, IT Service Management, Incident Management, Business Analysis, Integration, Project Management, Knowledge Management, Troubleshooting, Service Desk, SQL, Program Management, Microsoft SQL Server, Telecommunications, Requirements Analysis, Windows, HTML, Unix, IT Management, BMC Remedy, CMDB, Service Level Management, Solution Architecture, Software Documentation, BMC Patrol, Pre-sales, SaaS, Cloud Computing, Service Management, IT Asset Management, Release Management, Problem Management, Enterprise Software, Enterprise Architecture, SDLC, Configuration Management, Disaster Recovery, Solaris, Requirements Gathering, Virtualization, Data Center, IT Operations, IT Strategy, System Deployment, SharePoint, VMware, Business Intelligence, Professional Services, Managed Services, Service Delivery
Education
Colorado State University 1982 — 1985
Industrial Technology, Manufacturing Engineering, Bachelors Degree
Bear Creek High School 1976 — 1979
High School Diploma, Mechanics and Repairers, General
Visa March 2014 - Present
Visa January 2012 - March 2014
DIRECTV September 2002 - December 2011
Ericsson 2000 - 2002
Lucent Technologies 1999 - 2000
Time Warner Telecom 1997 - 1999
United States Air Force February 1992 - December 1997
Skills
SDLC, Software Project..., Vendor Management, Mobile Devices, Program Management, Integration, Release Management, PMP, Project Management, Product Management, Telecommunications, Cross-functional Team..., Requirements Gathering, Solution Architecture, Process Improvement, CRM, IT Management, Business Intelligence, Enterprise Software, Requirements Analysis, Agile Methodologies, PMO, Project Portfolio..., Agile Project Management, IT Strategy, Enterprise Architecture, IT Operations, Software Development, ITIL, Business Process
Education
Colorado Technical University 2005 — 2007
MSM, PM
Colorado Christian University
Bachelor of Science (BS), Computer Science
Community College of the Air Force
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
MHO Networks June 2015 - Present
GDS Financial Services January 2015 - June 2015
MassMutual Financial Group June 2014 - January 2015
Cbeyond March 2013 - October 2013
TCAST Communications, Inc September 2009 - March 2013
TelePacific Communications September 2008 - August 2009
Travel Coupon Guide March 2006 - July 2008
Broadwing Communications May 2005 - February 2006
Time Warner Telecom September 2004 - May 2005
XO Communications April 2003 - March 2004
Skills
Strategic Selling, Marketing, Fiber Optics, Cloud Services, VOIP, Sales & Marketing..., Cloud Marketing, IP Telephony, Channel Partner..., Direct Sales, Computer Network..., Business Networking, Social Networking, MPLS Networking, Fiber Optic Networks, Ethernet over Copper, SIP Trunking, Channel Sales, Solution Selling, Salesforce.com, Sales Management, Channel Partners, Sales Process, Sales Presentations, Sales Channel..., Sales Presentation..., Cloud Applications, Cloud Computing, Turn Around Management, Start-up Environment, Startup Marketing, Leadership Development, Strategic Leadership, Technical Leadership, Thought Leadership, Complex Sales, Information Technology, Coaching Staff, Channel Strategy, Managing Distribution..., IT Solutions, Organizational..., Increased Profitability, Market Planning, Cross-functional Team..., Situational Leadership, Passion for Success, Success Driven, Cloud Security, Cloud Storage
Education
Western State University College of Law 1990 — 1991
National University 1985 — 1991
B.S., Business
California State University-Dominguez Hills 1982 — 1984
AA, Liberal Arts
El Rancho High School 1970 — 1973
Our Lady of Loretto 1963 — 1968
CenturyLink June 2014 - Present
Access Data Consulting Corporation March 2010 - June 2014
Appirio September 2008 - December 2009
VerizonBusiness July 2007 - September 2008
Ezenia Inc. 2005 - 2007
Technical Experts Group 2001 - 2005
Kabira 2000 - 2001
Twisted Pair, Inc. 1998 - 2000
Evolving Systems 1997 - 1998
Time Warner Telecom 1994 - 1996
Skills
SFDC, Enterprise Architecture, Requirements Analysis, Software Development, Enterprise Software, Salesforce.com, Telecommunications, Agile Methodologies, Engineers, Proposal Writing, Business Analysis, Scrum, Leadership, SQL, Process Improvement, Requirements Gathering, Business Intelligence, Business Process Design, Software Documentation, Architecture, Software Project..., CRM, Integration, Consulting, Business Process, Management, IT Strategy, Product Management, Agile Project Management, Analysis, Web Services, XML, Cross-functional Team..., Project Management, Solution Architecture, System Architecture, Software Engineering, Visio, IT Management, Visualforce Pages, SOQL, Apex Programming
Education
Colorado Technical University 1989 — 1991
Masters
Colorado College 1976 — 1980
BA
Chaminade High School
Fidelity Investments July 2015 - Present
CooperRiis April 2013 - August 2015
Lumina Wealth September 2012 - January 2014
Merrill Lynch June 2008 - September 2012
MountainTop Ventures February 2005 - June 2008
Strum Construction November 1995 - June 2008
Time Warner Telecom June 2000 - February 2003
CT Communications 1998 - 2000
MCI 1995 - 1996
Skills
Non-profit..., IRS Form 990, Capital Budgeting, MBA, Financial Analysis, Portfolio Management, Finance, Series 7, Asset Management, Account Management, Strategic Planning, Public Speaking, Financial Modeling, Investment Advisory, Microsoft Excel, Budgets, Strategy, Market Analysis, Risk Assessment, Trend Analysis, Budget Analysis, Microsoft Office, Financial Planning, Business Strategy, Excel, Team Building, Investments, Management, Analysis, Asset Allocation, Small Business, Strategic Financial..., Concur, Financial Reporting, Cognos, Intacct, Leadership, Customer Service, Sales, Nonprofits, Entrepreneurship, Marketing
Education
Wake Forest University - Babcock Graduate School of Management 2011 — 2013
MBA, Finance
Kaplan University 2010 — 2011
CFP, Financial Planning
College for Financial Planning 2009 — 2010
CRPC, Chartered Retirement Planning Counselor
University of North Carolina at Chapel Hill 1991 — 1995
BA, Economics and Political Science
franklin high
Computershare/ SLS August 2014 - Present
Air Methods January 2013 - July 2014
Various Contract Recruiting positions August 2012 - January 2013
AePONA August 2011 - May 2012
Echostar 2008 - August 2011
Echostar 2008 - 2008
Travelport May 2007 - December 2007
Time Warner Telecom September 2005 - May 2007
Aurora Loan Services December 2004 - September 2005
Great-West Life January 2000 - August 2004
Skills
Telecommunications, Financial Services, Sales, Talent Acquisition, Recruiting, College Recruiting, Applicant Tracking..., Technical Recruiting, People Skills, People-oriented, Social Networking, Sourcing, Interviews, Management, New Hire Orientations, Internet Recruiting, Graduate Recruitment, Vendor Management, Contract Recruitment, Corporate Recruiting, Screening, Job Fairs, Taleo, Screening Resumes, PeopleSoft, Cold Calling, Permanent Placement, Behavioral Interviewing, HRIS, Human Resources, Personnel Management, Employee Engagement, Workforce Planning, Benefits Negotiation, Employee Benefits, Employee Relations, Hiring, Performance Management, Employer Branding, Executive Search, Staffing Services, Job Descriptions, Talent Management, Payroll, Training, Onboarding, Succession Planning, Temporary Placement
Education
Kent State University 1985 — 1987
N/A, Elem Ed
Stow High School 1980 — 1984
TIME WARNER TELECOM January 2008 - June 2008
QWEST COMMUNICATIONS January 2001 - January 2004
QWEST COMMUNICATIONS January 1998 - January 2001
Centura Health January 1994 - January 1998
Skills
Project Management, Microsoft Office, Contract Management, Management, Purchasing, Telecommunications, Contract Negotiation, Project Planning, Procurement, Negotiation, Process Improvement, Program Management, PeopleSoft, Strategic Planning, Customer Service, Budgets, Change Management, Team Building, Vendor Management, Cross-functional Team..., Account Management, Supply Chain, Operations Management, Inventory Management, Team Leadership, Microsoft Word, Leadership, Software Documentation, Training, Troubleshooting, Business Process..., Analysis, Access, Sales, Time Management, Outlook, Microsoft Excel, RFP, Quality Assurance, Forecasting, MS Project
Education
Bergen Community College
Associates, Liberal Arts and Sciences/Liberal Studies
Level 3 Communications (formerly tw telecom; formerly Time Warner Telecom) October 2014 - Present
tw telecom (formerly Time Warner Telecom) February 2003 - October 2014
Time Warner Telecom February 2000 - February 2003
Skills
Telecommunications, Managed Services, Management, VoIP, Sales, Account Management, Leadership, Cloud Computing, Training, MPLS, Salesforce.com, Unified Communications, IP, Ethernet, Telephony, Vendor Management, Program Management, Wireless, Cross-functional Team..., Solution Selling, UPK, Articulate Suite, Camtasia, Movie Maker
Education
Colorado State University-Pueblo 1995 — 1998
Bachelor, Social Work, Social Science
Booz Allen Hamilton February 2005 - Present
CACI International Inc 2003 - 2005
bd Systems, Inc 2002 - 2003
Time Warner Telecom 1998 - 2002
Skills
ITIL, PPO, IT Service Management, Compliance, Program Management, ITIL Certified, Management, Project Management, Information Technology, Integration, Information Assurance, Change Management, PMP, SOA, Systems Engineering, Process Improvement, Cloud Computing, Leadership, Software Development, DoD, SharePoint, Government, Enterprise Architecture, Process Engineering, Requirements Analysis, Business Development, IT Management, Security, Strategy, CMMI, Governance, Security Clearance, SDLC, Requirements Management, Analysis, Business Process..., IT Strategy, Configuration Management, Information Security..., Management Consulting, PMO, Project Portfolio..., Information Security, Proposal Writing, Resource Management, Software Project..., Vendor Management, Business Analysis
Education
Naval Postgraduate School 1990 — 1992
M.S., Systems Technology (Command and Control)
Brigham Young University 1980 — 1982
B.S., Computer Science
Infusionsoft September 2010 - Present
Infusionsoft May 2010 - September 2010
Airband Communications November 2009 - April 2010
T-Mobile October 2008 - July 2009
Time Warner Telecom March 2007 - October 2008
Jasmine Technologies November 2005 - December 2006
Cbeyond May 2005 - November 2005
Healthpoint 2003 - 2005
Skills
Marketing Automation, Integrated Marketing, Facebook, Web Marketing, SEM, Web Analytics, Small Business, Marketing Management, Closing Deals, Customer Acquisition, Content Marketing, Business Strategy, Start-ups, Coaching, Telemarketing, Multi-channel Marketing, Analytics, Budgets, Blogging, Account Management
Education
Texas Christian University 2000 — 2005
Bachelor of Science, Fashion Merchandising
Chandler/Gilbert Community College
Community Vocational Enterprises, Inc. May 2012 - May 2013
County of San Bernardino March 2007 - April 2012
TIme Warner Telecom January 2000 - September 2006
Skills
Community Outreach, Research, Microsoft Office, Contract Management, Cross-functional Team..., Project Planning, Project Implementation, Project Coordination, Vigorous Problem Solver, Team Building, Databases, Data Management, Customer Service, Nonprofits, Microsoft Excel, Process Improvement, Social Media, Program Management, Microsoft Word, Training, Leadership, Fundraising, Program Development, Staff Development, Management, Library, Community Development, Strategic Planning, Library Science, Collection Development, Project Management, Government, Volunteer Management, Grant Writing, Cataloging
Education
Drexel University 2005 — 2006
Masters, Library and Information Science
University of Phoenix 2001 — 2004
BS, Information Technology
Open Range Communications March 2010 - Present
TIME WARNER TELECOM September 2009 - Present
PROACTIVE ENERGY SOLUTIONS September 2007 - October 2008
Level 3 Communications February 2005 - October 2007
METRO NETWORK SYSTEMS February 2006 - September 2007
Time Warner Telecom April 1998 - January 2005
TIME WARNER TELECOM April 1998 - January 2005
TIME WARNER TELECOM April 1998 - January 2005
TIME WARNER TELECOM April 1998 - January 2005
NEW YORK April 1998 - January 2005
Skills
Negotiation, Business Process..., Due Diligence, Auditing, Telecommunications, VoIP, Leadership, Project Management, Cross-functional Team..., Business Planning, Management, Integration, Ethernet, Vendor Management, Disaster Recovery, SaaS, Contract Negotiation, Wireless, Managed Services, Networking, Strategic Partnerships, IP, Product Management, MPLS
Education
LIU Post 1996 — 1998
MBA, Finance/Management
Long Island University 1996 — 1998
Master of Business Administration degree, Management & Finance
Brooklyn Polytechnic University
DeVry Institute of Technology
Bachelor of Science, Electronic Engineering Technology
Verizon Business May 2006 - September 2008
Altum, Inc. October 2004 - October 2005
Advanced Networking May 2001 - September 2004
Cable & Wireless June 1998 - May 2001
Cable & Wireless January 1994 - May 1998
Time Warner Telecom January 1993 - December 1993
Verizon March 1984 - August 1992
Federal Communications Commission November 1979 - April 1984
Education
Boston University School of Law
JD, Law
Carleton College
BA, English
Google April 2008 - Present
Performics December 2007 - April 2008
DoubleClick November 2004 - December 2007
Time Warner Telecom August 1999 - August 2004
Aerotek August 1997 - July 1999
Education
Colorado Technical University 2000 — 2000
IT, Networking and Systems Administration
Creighton University 1993 — 1997
BSBA, Marketing/MIS
TW Telecom formally Time Warner Telecommunications July 1998 - Present
Ball Aerospace July 1993 - Present
Rocky Flats June 1993 - Present
Time Warner Telecom July 1998 - August 2012
tw telecom, inc. July 1998 - August 2012
TWTC June 1998 - August 2012
Work History January 1996 - January 2002
Lucent Technologies July 1996 - July 1998
NORTHERN TELECOM June 1995 - July 1996
Northern Telecom (NORTEL) 1993 - 1996
Education
Arizona State University 1983 — 1986
N/A, Electronic Engineering Technology
Mesa Community College. Visiting
Arizona State University
Electronic Engineering Technology
DeVry Institute of Technology
Diploma
Sprint June 2007 - Present
eCollege 2005 - 2006
Proteus Solutions, Inc January 2003 - December 2004
Time Warner Telecom 1998 - 2003
Skills
Databases, Microsoft SQL Server, Oracle, HTML, Visual Basic, Access, Operating Systems, Servers, Cluster, Sybase, VBA, Vendor Management, SDLC, SQL, Telecommunications, Integration, Disaster Recovery, Business Analysis, Software Development, Unix, Windows Server
Education
Arapahoe Community College 1998 — 1999
Metropolitan State University of Denver 1992 — 1993
Arapahoe Community College 1991 — 1992
Colorado's Finest Alternative High School
Time Warner Telecom Sr. Corporate Account ManagerVerizon Business [MCI]July 1990 - October 2006
Education
Averett University 1995 — 1997
Level 3 Communications September 2014 - Present
Time Warner Telecom May 2007 - September 2014
Echostar 2004 - 2007
Pulte Mortgage March 2003 - October 2005
Syngistix August 2000 - March 2003
Distribution Resources Corporation 2000 - 2003
American Fundware October 1998 - August 2000
TurnKey Solutions, LLC October 1997 - September 1998
Skills
.NET, SQL Server, ASP.NET, Web Services, SQL, WCF, Agile, T-SQL, Programming, C#, Visual Studio, Application Development, Agile Methodologies, Microsoft SQL Server, Object Oriented Design, Software Development, Integration, Databases
Education
University of Colorado Boulder - Leeds School of Business 1990 — 1992
MBA
Colorado College 1983 — 1987
BA
Passion Parties June 2012 - Present
Dove Chocolate Discoveries February 2012 - Present
The Lodge Casino February 2009 - July 2010
Wiland Direct July 2008 - November 2008
Time Warner Telecom January 2007 - May 2007
Sagem Morpho September 1999 - March 2004
Skills
Telecommunications, Troubleshooting, Networking, Vendor Management, Security, Project Management, Cisco Technologies, Integration, VoIP, System Administration, Technical Support, Program Management
Education
Colorado Christian University 1997 — 1998
Bachelor of Arts (B.A.), Computer Information Systems Management
Community College of Aurora 1994 — 1997
Associate of Arts and Sciences (A.A.S.), Computer Information Systems
Windstream February 2015 - Present
Windstream Communications October 2013 - Present
SMI Telecoms August 2011 - October 2013
PAETEC Communications (through Superior Group) February 2011 - July 2011
PAETEC October 2004 - December 2008
Time Warner Telecom 1997 - 2004
Skills
Product Management, Product Development, Cross-functional Team..., Sales Operations, Telephony, Telecommunications, IP, Product Launch, Customer Retention, Solution Selling, Managed Services, Vendor Management, Project Management, Marketing Communications, VoIP, Wireless, Ethernet
Education
Appalachian State University
BS, Sociology
Lightower Fiber Networks April 2013 - Present
Lightower Fiber Networks May 2008 - April 2013
Time Warner Telecom January 2008 - May 2008
RCN Business Solutions (Formally Con Edison Comm.) February 2007 - December 2007
RCN Business Solutions (Formally Con Edison Comm) January 2004 - February 2007
Education
Manhattan College 2000 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General
Fordham University 1985 — 1989
BA Communications
Savannah River Nuclear Solutions/ESGI/United States Department of Energy August 2010 - Present
Time Warner Telecom May 2008 - April 2010
Carrier Access Corporation 2006 - 2008
Booz/Allen/Hamilton, Level 3 Communications, Customer Connections 2003 - 2006
Dept. of Energy/Rocky Flats/Kaiser-Hill 1994 - 2003
Education
Duke University
GC, International Policy
University of North Carolina at Chapel Hill 1987 — 1992
BA, Political Science (Public Policy)
Time Warner Telecom
Skills
SIP, TDM, VoIP, SIP Trunking, MPLS, Ethernet, IP, Unified Communications, Telephony, ISDN, Telecommunications, Broadsoft
Education
Fort Lewis College 1987 — 1991
Windstream Communications, Inc. May 2012 - Present
Windstream Communications December 2010 - May 2012
Norlight Telecommunications August 2006 - December 2010
Time Warner Telecom November 1999 - May 2003
Skills
CISSP, Telecommunications, MPLS, VoIP, T1, Data Center, Cisco Technologies, IP, WAN, Computer Network..., Managed Services, Ethernet, Troubleshooting, Routers, Switches, Telephony, Cross-functional Team..., BGP
Education
Cardinal Stritch University 1984 — 1986
Bachelor of Arts (B.A.), Sociology
University of Arizona 1980 — 1981
Willis April 2014 - Present
Emdeon August 2012 - April 2014
Smoothstone IP Communications September 2008 - August 2012
Time Warner Telecom June 2007 - April 2008
Symphony Services Inc June 2006 - August 2007
XO Communications November 2000 - June 2006
Skills
Telecommunications, Cisco Technologies, Project Management, Call Center, MPLS, VoIP, Troubleshooting, Management, IP, Switches, Telephony, Call Centers, Unified Communications, Testing, Technical Support, LAN-WAN
Education
Georgetown College 1993 — 1998
Bachelor of Science, Education, Political Science
Level 3 Communications June 2009 - Present
Hoff & Leigh Management Inc December 2007 - June 2009
Time Warner Telecom September 2000 - November 2007
Skills
Contract Negotiation, Sales Management, Management, Negotiation, Sales, Selling, Real Estate, Direct Sales, Ethernet, Competitive Analysis, Networking, VoIP, Coaching, Business Development, Managed Services, Security, Enterprise Software, T1, Co-location, Solution Selling, Telecommunications, Sales Process, SIP Trunking, Training, Cold Calling, MPLS, Unified Communications, Sales Operations, CRM, Account Management, Salesforce.com, Customer Retention, Optical Fiber
Education
Arizona State University 1995 — 2000
Kinesiology and Exercise Science
Leadership Pikes Peak 2012 — 2013
Cheyenne Mountain High School 1992 — 1995
Sonic Drive-In November 2011 - Present
Whataburger 2003 - November 2011
L & A Consulting 2003 - 2007
ClearOak Technologies 2001 - 2003
Time Warner Telecom 2000 - 2001
J.D. Edwards 1992 - 2000
Skills
Business Intelligence, Data Warehousing, PMP, Requirements Analysis, Business Analysis, ETL, IT Management, SQL, SharePoint, .NET, Microsoft SQL Server, Software Development
Education
Colorado State University 1990 — 1992
Bachelor of Science (BS), Computer Science
Brigham Young University 1981 — 1987
Bachelor of Science (B.S.), Business Administration, Finance
Time Warner Telecom Sr. Account ManagerX/O Communications, Inc.2005 - 2007
Sprint 2002 - 2004
Education
Louisiana State University 1964 — 1969
The Results Companies July 2015 - Present
Nordstrom February 2014 - June 2015
24-7 Intouch June 2013 - January 2014
tw telecom, inc. February 2012 - May 2013
Time Warner Telecom 2007 - February 2012
Covad Communications May 2007 - December 2007
Covad Communications October 1999 - May 2007
Nextel 1996 - 1999
Skills
Vendor Management, VoIP, Call Center, Cross-functional Team..., Telecommunications, Call Centers, Process Improvement, Team Leadership, T1, Executive Management, Cloud Computing, Wireless, CRM, Managed Services, Salesforce.com
Education
University of Denver 2012 — 2014
Master of Business Administration (MBA), Business
Colorado State University 1992 — 1996
BA, Communications
Harcourt Assessment, Inc. March 2002 - Present
Time Warner, Telecom December 2000 - March 2002
Electric Lightwave, Inc 1999 - 2000
Education
Houston Community College 1984 — 1987
A.A., Data Processing, Programming
University of the Incarnate Word 1977 — 1981
B.S., Merchandising & Business
East Central High School 1974 — 1977
Renal Ventures Management, LLC May 2008 - Present
Renal Ventures Management, LLC May 2008 - Present
Aggregate Industries March 2005 - May 2008
On Command Video September 2002 - 2005
Time Warner Telecom 1999 - 2002
SSI/TS March 1995 - October 1998
Skills
Employee Relations, Succession Planning, Human Resources, Talent Management, HRIS, Talent Acquisition, Coaching, Onboarding, Benefits Administration, Deferred Compensation, Employee Engagement, Workforce Planning, Employee Benefits, Performance Management, Interviews, Recruiting, Organizational..., Applicant Tracking..., PeopleSoft, Labor Relations, Employment Law, Training, Leadership, Hiring, Vendor Management, Change Management, Process Improvement, Taleo, HR Policies, Temporary Placement, College Recruiting, Temporary Staffing, Sourcing, ADP Payroll, FMLA, Payroll, New Hire Orientations, Job Descriptions, Personnel Management, Conflict Resolution, HR Consulting, Career Development, Organizational..., Internet Recruiting, Employer Branding, Employee Training, Technical Recruiting, Executive Pay, Screening, Executive Coaching
Education
Harvard Business School 2011 — 2011
Executive Education - DPTM
Colorado State University 2002 — 2003
Masters - Human Resources, Organization Performance & Change
University of Oklahoma 1989 — 1991
BA Journalism, Radio/TV/Film
Time Warner Telecom July 2007 - Present
Level 3 Communications 2006 - 2007
XO Communications 2005 - 2006
Education
American Academy of Dramatic Arts 1990 — 1991
Dramatic Arts, Dramatic Arts
Kennesaw State University 1988 — 1990
Dramatic Arts
Ameritraining, Inc. December 2008 - Present
Technical Design Services Inc July 2007 - March 2008
Time Warner Telecom September 2006 - June 2007
Brookfield Travel January 2001 - September 2006
SBC March 1979 - November 2000
att 1979 - 2000
AT&T / SBC / Ameritech 1979 - 2000
AT&T 1979 - 2000
AT&T (formerly SBC/Ameritech) 1979 - 2000
Education
Cardinal Stritch University 1986 — 1988
Business (MBA)
Marquette University 1973 — 1977
BA
Greater Denver Area August 2014 - Present
PipelineRx. August 2014 - Present
Kaiser Permanente/KForce April 2013 - Present
Global Healthcare Exchange May 2009 - March 2013
Comcast Media Center December 2008 - April 2009
Chatham Financials January 2008 - October 2008
McKesson MPT March 2006 - August 2006
Time Warner Telecom December 1999 - November 2004
HNC Software 1995 - 1998
Nellcor-Puritan Bennett 1994 - 1995
Skills
Technical Trainers, Test Automation..., Quality Center, Perl Automation, SDLC, Scrum, System Testing, Testing, Quality Assurance, Agile Methodologies, Requirements Analysis, VBScript, Test Automation, Data Driven Testing, Test Planning, Test Management, Test Automation Tools, Performance Testing, LoadRunner, Hudson, Defect Tracking, Wiki Development, HL7, QTP, Basics of Unix, Unix Shell Scripting, Web Services, PL/SQL, Microsoft Excel, Visio, Technical Documentation, Functional Testing, Rally, Interviewing Skills, Mentoring, XML, DOS commands, Manual Testing, Regression Testing, User Acceptance Testing, PowerPoint, RequisitePro, WinRunner, Middleware, Fault Tolerance, FTP, Remedy Software, VBA, Integration Testing, System Integration...
Education
Indiana University Bloomington
BS in General Studies In Business (nearly complete)
Community College of the Air Force
Associate of Science (A.S.), Technical Instruction and Curriculum Development
Community College of the Air Force
Associate of Science (A.S.), Avionics Electronics
Comcast April 2011 - Present
The Dancer's loft November 2003 - February 2011
Time Warner Telecom 1998 - 2002
Skills
Managed Services, Sales, Telecommunications, Sales Process, Telephony, Salesforce.com, B2B, Selling, Internet Services, New Business Development, Sales Operations, Customer Retention, Optical Fiber, Sales Presentations, Customer Satisfaction
Education
Florida International University 1989 — 1993
Bachelor's degree, International Relations and Affairs
Windstream January 2015 - Present
tw telecom November 2013 - December 2014
tw telecom January 2006 - October 2013
Time Warner Telecom April 2001 - December 2005
Maxis Communications Bhd January 1997 - November 2000
Skills
Ethernet, VoIP, Product Implementation, Vendor Integration, Strategic Planning, Product Strategies, Contract Negotiation, Strategic Partner..., New Market Growth, Team Management, Vendor Performance, Operational Performance, P&L Budget Management, Global Access, Process Development, Cross Functional Team..., Cost Savings, Revenue Growth, Change Management, End to End Solutions, Team Mentoring and..., Solutions Design, Operations Turnaround, Product Lifecycles, Operations Management, Team Productivity, Vendor Review, Growth Strategy, Top-Box Scores, Public Policy, Customer Support..., System Integration, SLA Performance, Wireless Platform..., Regulatory Affairs, SIP, Telecommunications, Wireless, Cross-functional Team..., Growth Strategies, Performing, Networking, Product Marketing, P&L Management, Solution Selling, Strategy, Vendor Management, Project Management, Unified Communications, Strategic Partnerships
Education
University of Liverpool
LLB, Hons, Law
Regis University
Master of Business Administration (MBA), International Business, Strategic Planning & Marketing
Kolej Tuanku Ja'afar
Daimler Trucks North America June 2002 - Present
Time Warner Telecom January 2001 - October 2001
GST Telecom January 2000 - January 2001
GST Telecom April 1999 - December 1999
Credence September 1994 - April 1999
Skills
SQL Server, Databases, Microsoft SQL Server, Database Administration, Servers, Sybase, Data Warehousing, SharePoint, Requirements Analysis, Technical Support, Data Modeling, Security, Software Documentation, Enterprise Architecture, SQL, Database Design, Performance Tuning, ETL, SSIS
Education
Portland State University 1987 — 1990
Bachelor of Science (BS), Electrical / Computer Engineering
Clackamas Community College 1983 — 1985
Associate of Science (AS), General Studies (Math/Science)
Open Technology Solutions October 2008 - Present
Time Warner Telecom January 2005 - October 2008
Coalfire Systems, Inc. October 2004 - December 2004
IBM 2002 - October 2004
Firstworld 2000 - 2002
Verado 2000 - 2002
US Air Force December 1995 - December 1999
Skills
Project Management, Risk Management, Risk Assessment, Information Security..., Vendor Management, Business Continuity..., Strategic Planning, Security Audits, Vulnerability Assessment, Disaster Recovery, Security, Network Security, CISSP, PCI DSS, Information Security, Computer Security, Firewalls, Security Architecture..., Servers, Unix, Network Architecture, Networking
Education
Colorado Technical University 2004 — 2006
MBA, Executive MBA
Colorado Technical University 2001 — 2003
Bachelors, Computer Science
Time Warner Telecom January 2006 - Present
NetCracker 2003 - 2008
XO Communications October 2003 - January 2006
Education
Colorado State University 1996 — 2001
Lea Pearl September 2004 - Present
Lea Pearl June 2005 - Present
IPC January 2002 - May 2013
Time Warner Telecom April 2001 - December 2001
MCI Worldcom May 1999 - April 2001
Aerotek (contract for Lucent Technologies) October 1998 - May 1999
Wheels, Inc. January 1996 - October 1998
Skills
Flash, HTML, Photoshop, 3D Studio Max, CSS, Dreamweaver, OS X, Web Design, Adobe Creative Suite, PHP, Web Development, Microsoft Office, Illustrator, Mac, Brochures, Digital Media, Graphic Design, Graphics, Layout, Management, Project Management, Public Speaking
Education
Illinois Institute of Art 2007 — 2008
Bachelor of Fine Arts (BFA), Web Design and Interactive Media
Time Warner Telecom
Skills
MPLS, VoIP, Provisioning, Billing Systems, Managed Services, IP, Call Centers, Ethernet, Integration, Telecommunications, Wireless, Vendor Management, Telephony
Education
Community College of Aurora
Level 3 Communications November 2008 - Present
Masergy Communications September 2007 - November 2008
Verizon Business January 2006 - July 2007
Time Warner Telecom December 1994 - August 2005
TCG / ATT June 1993 - November 1994
Sprint January 1985 - April 1992
Skills
Wholesale, Business Development, Start-ups, CRM, Market Penetration, Sales, Co-location, Channel, Solution Selling, Managed Services, Unified Communications, Telecommunications, Wireless, Professional Services, Broadband, Direct Sales, Sales Engineering, VoIP, SaaS, MPLS, Account Management, Marketing Strategy, Critical Account..., Sales Operations, Management, Salesforce.com, Metro Ethernet, Enterprise Software, Networking, New Business Development, Selling, Sales Process, Sales Management, International Sales
Education
University of California, San Diego 1995 — 1996
Telecom Certificate, Telecommunications
Louisiana State University 1979 — 1983
BS, Marketing
SilverPeak Consulting 2009 - Present
ESRI June 2008 - November 2009
Time Warner Telecom 2005 - 2008
Avaya January 1999 - August 2001
Lucent Technologies January 1996 - December 1998
AT&T January 1992 - January 1996
Skills
Channel Management, VoIP, LAN/WAN, Solution Selling, Consultative Selling, Software Sales, Direct Sales, Telecommunications, Strategic Partnerships, Salesforce.com, Avaya, SIP, Sales Management, Strategy, LAN-WAN, Wireless, Channel Partners, Business Development, IP, Selling
Education
East Tennessee State University
Computer Science
Virginia Polytechnic Institute and State University
Microbiology, General
tw telecom October 2008 - Present
Time Warner Telecom October 2001 - October 2008
MCI 1992 - 2000
Skills
Finance
Education
Iowa State University 1984 — 1989
Exercise Physiology/Athletic Training
Iowa State University 1984 — 1989
Level 3 Communications October 2007 - Present
Time Warner Telecom 2003 - 2007
tw telecom 1999 - 2003
Clawson Communications June 1994 - March 1999
Skills
Managed Services, IP, Ethernet, VoIP, Telecommunications, MPLS, Network Design, Road Warrior, Global Consolidation, Telephony, Janitorial, DWDM, Unified Communications, Traditional Chinese..., Co-location, Optical Fiber, TDM, T1, SIP Trunking, Management
Education
Indiana University-Purdue University at Indianapolis 1994 — 1999
...
Verizon Enterprise Solutions April 2015 - Present
Self Employed March 2014 - April 2015
Sprint February 2013 - April 2014
Modus Group, LLC April 2009 - May 2012
Modus Group, LLC April 2009 - March 2011
Time Warner Telecom November 2007 - April 2009
Sprint Nextel 1999 - 2006
Verizon June 1989 - April 1999
Skills
Wireless, Telecommunications, Co-location, Direct Sales, Managed Services, SIP Trunking, Solution Selling, Salesforce.com, Unified Communications, Strategic Partnerships, MPLS, Account Management, Contract Negotiation, Professional Services, M2M, SaaS, Public Speaking, Presenter, Business Strategy, Marketing Strategy, Sales Management, Selling, Key Client Relationships, Manage Client..., Strategy, Plannning, Cloud Computing, VoIP, IP, New Business Development, Data Center, Security, Customer Satisfaction, Sales, Channel Partners, Networking, Sales Process, Sales Operations, Enterprise Software, Go-to-market Strategy, B2B, Product Management, Mobility Strategy, Mobility Management, Enterprise Mobility, CRM
Education
City College of San Francisco
STA
Orica USA Inc March 2014 - Present
Orica September 2012 - March 2014
Orica Mining Services June 2012 - September 2012
The Patrick Group, LLC March 2011 - November 2011
Comcast Cable January 2011 - April 2011
US Census Bureau December 2008 - September 2010
US Census Bureau December 2008 - January 2009
Arrow Electronics August 2007 - August 2008
Time Warner Telecom February 2008 - February 2008
Centrix Financial February 2005 - August 2007
Skills
Training, Management, Full-cycle Recruiting, Staff Training, Talent Acquisition, Strategic Planning, Call Center, Insurance, Talent Management, Microsoft Office, Public Speaking, Process Improvement, Human Resources, Employee Training, SDLC, Leadership, Employee Relations, Hiring, Employee Benefits, Leadership Development, Temporary Placement, Recruiting, Vendor Management, Call Centers, Customer Service, Interviews, Time Management, New Hire Orientations, Performance Management, Technical Recruiting, Start-ups, Sourcing, Benefits Administration, Onboarding, Recruitment Advertising, Program Management, Applicant Tracking..., Project Management
Education
Grambling State University
B.A., Communications
Lion Holdings Inc. July 2008 - Present
Business Communication Specialists, Inc. April 2008 - July 2008
Time Warner Telecom April 2007 - April 2008
Art of Communication, Inc. 2002 - 2005
The Amanda Company 1994 - 1998
The Automatic Answer 1992 - 1997
IBM 1978 - 1982
Education
California State University-Fullerton 1971 — 1976
Bachelor of Arts, Business Administration/Economics
Scharf Holdings, LLC January 1999 - Present
CareerShift, LLC February 2013 - Present
AbsenceSoft February 2015 - Present
Fidelity National Financial November 2014 - February 2015
DMEautomotive March 2012 - March 2013
MSC Care Management August 2011 - February 2012
Reed Group August 2008 - August 2011
Home Buyers Warranty July 2005 - July 2008
Time Warner Telecom January 2005 - June 2005
BATMANN Consulting 2005 - 2005
Skills
WCF, C#, Web Services, AJAX, jQuery, MVC, SOA, .NET, Database Design, ASP.NET MVC, ASP.NET, T-SQL, Visual Studio, HTML, SQL, XML, LINQ, IIS, Web Applications, ADO.NET, REST, SDLC, Architecture, Scrum, Integration, Software Development, Databases, NoSQL, TFS, Web Development, SSIS, HTML 5, SQL Server, Agile, CSS, Agile Methodologies, Microsoft SQL Server, Cloud Applications, jQuery UI, WPF, JSON, XPath, XSLT, SSO, JavaScript, Node.js, CouchDB, ElasticSearch, MapReduce, Big Data
Education
Colorado Technical University 2001 — 2003
BS, MBA, IT Business Management
ITT Technical Institute 1998 — 2000
AS, IT Network Engineering
Time Warner Telecom Sales ManagerPAETECMarch 1999 - April 2002
Brooks Fiber Communications/ WorldCom January 1997 - February 1999
Education
California State University-Bakersfield 1991 — 1993
Time Warner Telecom Code Committee ChairBICSI1995 - Present
tw telecom, inc. 1993 - 2012
Skills
Data Center, Cabling, Optical Fiber, Fiber Optics, Network Design, Telecommunications, Structured Cabling, Troubleshooting, MPLS, Wireless, VoIP, Outside Plant, Fiber Optic Networks, Telephony, Project Management
Education
Ball State University 1971 — 1971
'471 Patent (Surgical-Medical) / HCM-INF, LLC. December 2006 - Present
Independent Product/Service Design Engineer January 1991 - Present
Michigan State University August 2001 - December 2004
Time Warner Telecom October 1997 - January 2000
Paul Kagan Associates/Kagan World Media January 1993 - September 1996
Frontier Communications August 1990 - January 1993
Skills
Network Design, Strategic Planning, Financial Management, Telecommunications, Health, Surgery, Hospitals, Medicine, New Business Development, Product Development, Business Development, Research, Managerial Finance, Business Process..., Healthcare, Leadership, Strategy, Management, Cross-functional Team..., Program Management, Business Strategy, Product Management
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School, MBA Program 1988 — 1990
MBA, Strategy/Finance
Excelsior College
Bachelor's Degree, Economics/Liberal Studies
Magellan Health Services October 2013 - Present
Chino Valley Police Department January 2013 - October 2013
West Yavapai Guidance Clinic January 2011 - June 2011
Colorado State Corrections May 2008 - January 2011
Paradigm Christian Counseling Services October 2002 - February 2008
Denver Health Medical Center February 2006 - January 2008
Time Warner Telecom February 1995 - November 2003
Skills
Mental Health Counseling, Time Management, Psychotherapy, Hospitals, Crisis Intervention, Case Managment, Social Services, Mental Health, Group Therapy, Photography, Family Therapy, Program Development
Education
Colorado Christian University 1996 — 2000
Master's degree, Counseling, 3.85 gpa
Colorado Christian University 1996 — 1997
Bachelor's degree, Organizational Management, 3.85 gpa
Level 3 Communications January 2011 - Present
Time Warner telecom September 2006 - December 2010
Education
Fairfield University
Time Warner Telecom Network TechnicianTTM2001 - 2005
Skills
Networking, Cisco Technologies, Switches, Troubleshooting, VoIP, Routers, Network Administration, Telecommunications, WAN, Network Design
Education
Community College of the Air Force 1985 — 1997
Juniper Networks October 2008 - Present
Birmingham Sailing Club January 2011 - June 2014
Time Warner Cable April 2008 - September 2008
Time Warner Telecom March 2006 - April 2008
Level 3 Communications April 2000 - February 2006
BellSouth February 1998 - April 2000
Skills
BGP, Juniper, JUNOS, MPLS, OSPF, RSVP-TE, QoS, VPLS, L3VPN, L2VPN, IP, Cisco IOS, TCP/IP, Ethernet, Routing, Network Engineering, VPN, MPLS VPN, IPv6, Networking, Routing Protocols
Education
Auburn University 1994 — 1997
Bachelor of Computer Engineering, Computer Engineering
Georgia Institute of Technology 1992 — 1993
IHS, Inc. September 2007 - Present
TeleTech February 2007 - August 2007
Time Warner Telecom 2000 - 2007
Skills
Strategic Sourcing, Vendor Management, Contract Management, Contract Negotiation, Procurement, RFP, Process Improvement, Cross-functional Team..., Management, Project Management, Change Management, Outsourcing, Supply Management, Strategy, Business Process..., Purchasing, Supply Chain Management, Humorist, Business Strategy, Sourcing, Accelerometer, Operations Management, Supply Chain, Negotiation, Program Management, Leadership, Product Management, Telecommunications, Orthopedic..., Meat Processing, Project Planning, ERP, Business Analysis, Product Development, Business Development, New Business Development, Pillows, Metrics, Risk Management, Performance Metrics, Management Consulting, Performance Management, Analysis, Forecasting, Competitive Analysis, Supplier Evaluation, International Business, Spend Analysis, Finance, Meticulous eye for...
Education
University of Denver - Sturm College of Law 1994 — 1997
Juris Doctor
California State University-Chico 1986 — 1990
BA, International Relations
CoBank 2003 - Present
Time Warner Telecom 2001 - 2003
GST Telecom 1996 - 2001
KPMG 1993 - 1996
Skills
Financial Planning, Corporate Tax, Financial Accounting, Supervisory Skills, Financial Analysis, Banking, Financial Modeling
Education
Brigham Young University 1989 — 2003
Master's degree, Accounting and Finance
Brigham Young University - Idaho 1985 — 1986
Masters of Accountancy
Richland College August 2014 - Present
Richland College 2013 - August 2014
TransPerfect Legal Solutions April 2013 - December 2013
Credit Solutions February 2009 - September 2009
Technical Resource Group October 2008 - February 2009
Denver Police Department January 2006 - May 2008
Adams County Sheriff's Office March 2004 - December 2005
Time Warner Telecom 2001 - 2004
Ajilon June 2000 - December 2000
Software Spectrum March 2000 - June 2000
Skills
Business Analysis, SQL, Project Management, Visio, SharePoint, Vendor Management, CRM, Active Directory, EnCase, FTK/UTK, Digital Forensics, Prodiscover, Functional Analysis, Query Analyzer, Microsoft SQL Server, Program Management, Software Documentation, Process Improvement, VMware, VMware ESX, VMware Workstation, cPanel, WHMCS, Ubuntu, Raptor, Linen, Networking, Integration, Training, Troubleshooting, Servers, Information Technology, Windows Server, Security, Network Security, Windows 7, System Administration
Education
Champlain College 2013 — 2014
Bachelor's degree, Computer Forensics & Digital Investigations, 3.3
Richland College 2010 — 2013
Digital Forensics studies, Associate of Science
Dallas County Community College 2009 — 2011
Associate of Science (A.S.), Sciences
United States Postal Service October 2014 - Present
United States Postal Service June 2010 - October 2014
Arrow Electronics 2005 - 2008
XO Communications August 2001 - March 2005
Covad Communications March 2000 - November 2000
Time Warner Telecom December 1998 - February 2000
Telewire Supply January 1996 - February 2000
Skills
Purchasing, Inventory Management, Procurement, Supply Chain, Forecasting, Supply Chain Management, Sales, Negotiation, Product Marketing, New Business Development, Account Management, Product Management, Inventory Control, Sales Management
Education
Colorado State University 1990 — 1993
BS, Business Management
Optimum Lightpath November 2008 - Present
Level3 September 2004 - August 2008
Level 3 Communications, LLC 2006 - 2008
Looking Glass Networks 2004 - 2008
Time Warner Telecom December 1998 - September 2004
tw telecom, inc. 1998 - 2004
CPS July 1989 - November 1994
Education
City University of New York-Hunter College 1974 — 1976
no, Economics
TIAA-CREF November 2013 - Present
Colorado Rocky Mtn. Association of Contingency Planners January 2005 - Present
TriZetto Corporation August 2011 - November 2013
Default Servicing Solutions October 2010 - July 2011
Noble Continuity Consulting, Inc. March 2008 - December 2009
Time Warner Telecom June 2005 - March 2008
Qwest Communications May 2003 - December 2004
Qwest Communications June 2000 - May 2003
Abacus Direct December 1997 - May 1999
Skills
Software Documentation, Process Improvement, Risk Assessment, Team Leadership, Project Management, Disaster Recovery, Business Continuity, Business Continuity..., Enterprise Software, Data Center, Business Process..., Training, Management, Project Planning, Security, Change Management, Leadership, Risk Management, Business Process, Data Analysis, Vendor Management, Databases, Testing, Software Development, Solution Architecture, IT Management, Business Analysis, Program Management, SDLC, IT Strategy, IT Service Management, Governance, Consulting
Education
Cornell College
B.A., Anthropology, International Relations, German
tw telecom, inc. VoIP EngineerLevel 3 CommunicationsOctober 2014 - Present
Time Warner Telecom 2000 - Present
Skills
VoIP, Telecommunications, IP, Wireless, Networking, Cisco Technologies, Network Design, Unified Communications, MPLS, SIP
Education
Fort Lewis College 1987 — 1991
Bachelor of Arts (B.A.), English Communications
Douglas County Sheriff Office June 2015 - Present
National Alliance of State Animal and Agricultural Programs (NASAAEP) 2008 - Present
Colorado Veterinary Medical Association December 2013 - June 2015
PetAid Colorado (formerly the Colorado Veterinary Medical Foundation) August 2012 - June 2015
PetAid Colorado (formerly Colorado Veterinary Medical Foundation) May 2012 - September 2012
American Humane Association 2006 - May 2012
NARSC June 2006 - 2012
American Humane 2006 - 2010
American Humane 2006 - 2008
Time Warner Telecom 1996 - 2006
Skills
Volunteer Management, Program Management, Non-profits, Program Development, Grant Writing, Grants, Community Outreach, Fundraising, Public Speaking, Disaster Response, Management, Project Management, Policy, Emergency Management, Leadership Development, Training, Budgets, Philanthropy, Nonprofits, Leadership, Project Planning, Program Evaluation, Proposal Writing, Organizational..., Team Building, Event Planning, Government, Workshop Facilitation, Public Relations, Community Development, Analysis, Non-profit..., Board Development, Strategic Communications, Strategic Planning, Event Management, Policy Analysis, Conflict Resolution, Public Policy, Editing, Staff Development, Media Relations, Newsletters, Emergency Services, International..., Research, Speech Writing, Strategy, Social Media, Press Releases
Education
American Public University 2012 — 2014
Bachelor of Arts (B.A.), Emergency and Disaster Management, 3.98 Magna Cum Laude
Red Rocks Community College 2005 — 2007
Emergency Management & Planning
University of Phoenix 1993 — 1995
Business Administration
University of Montana 1977 — 1981
Psychology
Adonai Technology Services October 2011 - Present
Catholic Health Initiatives September 2005 - September 2011
Time Warner Telecom April 2004 - 2005
ICG Communications 2002 - 2004
Lucent Technologies-Riyadh Saudi Arabia 2001 - 2001
AtLink Networks 2000 - 2001
ICG Communications 1998 - 2000
Internet Communications Inc 1997 - 1998
US Air Force December 1987 - July 1997
Skills
Disaster Recovery, Healthcare Information..., VMware, Integration, Networking, Firewalls, HIPAA, Enterprise Architecture, Active Directory, ITIL, IT Management, Data Center, Citrix, Cisco Technologies, Security, LAN-WAN, Management, Troubleshooting, VoIP
Education
Community College of the US Air Force
Online Apple Support 2009 - 2010
Securus Technologies August 2007 - July 2008
Valor Telecom April 2004 - October 2006
Verizon November 2003 - April 2004
Cunningham Lindsey February 2003 - November 2003
Citizens Communication March 1998 - June 2002
Time Warner Telecom April 1990 - March 1998
Education
Christian Brothers University
BS, Information System Management
State Technical Institute
AA, Computer Engineering Technology
Science Applications International Corporation (SAIC) March 2005 - Present
Time Warner Telecom January 2002 - January 2004
Lucent Technologies January 1997 - January 2001
Education
Indiana Wesleyan University 1997 — 1999
MSM, Management
Humanify a TeleTech Company September 2011 - Present
Winning Gifts May 2003 - September 2011
Time Warner Telecom April 1996 - June 2003
Baptist Healthcare System June 1986 - April 1996
Skills
Enterprise Architecture, System Architecture, User Experience, Leadership, Management, Start-ups, Mobile Devices, Business Analysis, Entrepreneurship, Enterprise Software, E-commerce, Integration, Databases, CRM, Business Intelligence, Cloud Computing, Telecommunications, Networking, Strategy, Process Improvement, Vendor Management, Mobile Application..., Mobile Application...
Education
University of Phoenix 2004 — 2005
MBA, Technology Management
Indiana University-Southeast 1981 — 1985
BS, Computer Science/Business
NAPROTEK INC September 2011 - May 2012
ITT November 2000 - October 2010
ITT/EDO Reconnaissance and Surveillance, (Formerly Condor Systems) January 2000 - January 2005
Design Ocataves February 1999 - November 2000
Design Ocataves January 1999 - January 2000
Time Warner Telecom Co. May 1998 - December 1998
Time Warner Telecom January 1998 - January 1998
Education
Austin Community College 1995 — 1995
no
Austin Community College
Austin Community College
Sam Houston High School
University of Michigan
White Salmon Valley School Distric August 2004 - Present
Time Warner Telecom January 1999 - January 2001
Education
Portland State University 2001 — 2008
MEd- C&I, Curriculum & Instruction
Eastern Oregon University 1974 — 1978
B.S., Education
ARRIS January 2009 - Present
Arris (formerly C-COR) July 2005 - January 2009
SolvOne, LLC January 2003 - July 2005
C-COM January 2002 - August 2002
Time Warner Telecom January 1999 - February 2001
Skills
Documentation, Servers, Integration, Linux, Testing, Unix, Troubleshooting, Telecommunications, Quality Assurance, SQL, Solaris, Customer Service, Software Documentation, Technical Support
Education
Glendale Community College
Thersa Lerch CNM P.C. 2008 - 2011
Jackson Hole Bakery and Creekside Deli September 2004 - March 2007
Time Warner Telecom September 2000 - July 2004
Skills
Management, Vendor Management, Process Improvement, Software Documentation, Budgets, Training, Account Management, Product Development, Program Management, Project Management, Leadership, CRM, Telecommunications, Troubleshooting, Sales, Inventory Management, Team Building, Customer Satisfaction, Project Planning, Team Leadership, Access, Contract Negotiation, Team Management, Call Centers, Cross-functional Team..., System Administration, Analysis, Operations Management, Quality Assurance, Visio, Networking, Business Analysis, Sales Operations, Salesforce.com, Business Process..., Time Management, Customer Retention, SharePoint, Human Resources, Customer Experience, Data Analysis, Process Scheduler, Outlook, Teamwork, Administration, Telephone Skills
Education
Stanford University 1998 — 1998
Certificate, Financial Seminar for Non-Financial Managers
Carnegie Mellon University 1994 — 1994
Information Networking Institute, A
Regis University
BS Computer Information Systems, Computers, 3.65
Resource Management Systems October 2011 - Present
Time Warner Telecom January 2000 - August 2003
Fanch Communications August 1997 - January 2000
Skills
Payroll, Accounting, Human Resources, Employee Benefits, Benefits Administration, Customer Service, Team Building, Onboarding, Outlook, Process Improvement
Education
Rancho Santiago 1991 — 1993
Accounting and Finance
Cypress College 1990 — 1991
Accounting and Finance