TLK Group, LLC

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TLK Group, LLC Employees

Employee
Years
Job
Industry
Krystal Washington Krystal Washington Charleston, South Carolina Details
Krystal Washington's TLK Group, LLC Experience November 2010 - March 2012
Job Customer Service Specialist
Industry Retail
Experience
Enterprise  October 2013 - April 2014
Food Lion  January 2013 - July 2013
Lowe's Companies, Inc.   March 2012 - December 2012
TLK Group, LLC   November 2010 - March 2012

Education
University of Phoenix   2013 — 2015
Associate of Arts (A.A.), Psychology

North Charleston High School   2001 — 2005
H.S. Diploma, 3.3

Hubert Oteng Hubert Oteng Bronx, New York Details
Hubert Oteng's TLK Group, LLC Experience June 2011 - August 2012
Job Shuttler at Avis Budget Group
Industry Medical Practice
Experience
Avis Budget Group  June 2013 - Present
TLK Group, LLC   June 2011 - August 2012
Chaney Dining hall   September 2011 - May 2012

Education
SUNY at Buffalo   2012 — 2015
Major in Sociology Minor in Biology

SUNY College of Technology at Canton   2010 — 2012

Rachel N. Whitmore Rachel N. Whitmore Huntington, West Virginia Details
Rachel N. Whitmore's TLK Group, LLC Experience June 2014 - September 2014
Job Merchandiser at Sears, Roebuck and Co.
Industry Information Services
Experience
Sears, Roebuck and Co.   June 2015 - Present
Marshall University Center For African American Students   May 2013 - Present
Marshall University  July 2013 - Present
TLK Group, LLC   June 2014 - September 2014
Marshall University  February 2013 - May 2013
Whitlan Tax Services   January 2009 - January 2013
Douglas Services LLC   June 2009 - January 2010

Skills
Proven ability to work..., Strong work ethic;..., Consistently promoted..., Quick learner; works..., Strong computer skills...

Education
Marshall University   2013 — 2016
Bachelor's degree, Finance, General, 3.1

Campbellsville University   2007 — 2008

David Goularte David Goularte Portland, Oregon Details
David Goularte's TLK Group, LLC Experience November 2012 - July 2013
Job Sales & Operations Professional
Industry Internet
Experience
reINVENT Consulting LLC   September 2013 - Present
TLK Group, LLC   November 2012 - July 2013
TLK Group, LLC   September 2011 - November 2012
Briefings Media Group, LLC   May 2010 - June 2011
TLK Group LLC  February 2009 - March 2010
The Martin Call Center   June 2007 - August 2009
Liberty Mutual Insurance  November 2005 - May 2007
AIG  January 2004 - November 2005
Take Charge America, Inc.   August 2000 - August 2003

Skills
CRM, Time Management, Performance Management, Sales Management, Sales Operations, Workforce Management, Leadership Development, Sales Process, Employee Training, Strategic Planning, Performance Metrics, Microsoft Office, Operations Management, Data Analysis, New Hire Training, P&L Management, Turnaround Experience, Call center start-up, Call Quality, Call Monitoring, Daily Operations, Business Operations, Incentive Programs, Sales Compensation, Forecasting, Dialer Management, Trend Analysis, Trend Forecasting, Inbound Lead Generation, Outbound Marketing, Product Training, Training Manuals, Analytical Skills, Strategic Leadership, Business Planning, Performance Improvement, Performance Reporting, Contact Center..., Growth Strategies, Contact Center..., Contact Center..., Contact Center..., Organizational Growth, Compensation Structure..., Strategic Growth, Sales, Team Building, Start-ups, Training, Leadership

Education
Grand Canyon University   2009 — 2011
Master, Business Administration

University of Northern California   1996 — 1999
JD, Law

Westminster College   1983 — 1987
BA, Philosophy

Gridley High School

Jeremiah Prince Jeremiah Prince Antioch, Tennessee Details
Jeremiah Prince's TLK Group, LLC Experience September 2013 - Present
Job Verifier at TLK Group, LLC
Industry Restaurants
Experience
TLK Group, LLC   September 2013 - Present
Steak n Shake  May 2011 - Present

Skills
Training, Time Management, Restaurant Management, Food Service, Customer Satisfaction, Cooking, Labor Control, Cash Handling Experience, Cash Register, People Skills, Food & Beverage, Restaurants, Employee Training, Networking, Organization, Call Centers, Data Entry

Education
Nashville State Community College   2013 — 2016
Associate's Degree of Applied Science, Computer Networking

Cane Ridge High School   2009 — 2013
High School Diploma, Criminal Justice and Corrections

Chad Connolly Chad Connolly Bethesda, Maryland Details
Chad Connolly's TLK Group, LLC Experience September 2012 - Present
Job Real Estate
Industry Telecommunications
Experience
Potomac Holdings   September 2012 - Present
TLK Group, LLC   September 2012 - Present
19th Judicial Circuit Public Defender's Office   September 2010 - September 2012

Skills
Litigation, Legal Research, Legal Writing, Corporate Law, Microsoft Office, Microsoft Excel, Microsoft Word, Courts, Mediation, PowerPoint, Property Law

Education
University of Miami School of Law   2006 — 2009
Doctor of Law (J.D.)

Univeristy of Florida   2003 — 2006
Bachelor of Arts (B.A.), Economics

Corey Clark Corey Clark South Point, Ohio Details
Corey Clark's TLK Group, LLC Experience August 2014 - March 2015
Job Emergency Services Dispatcher at Cabell County 911
Industry Military
Experience
Cabell County 911   March 2015 - Present
Clark & Hick's Recycled Decor   October 2014 - Present
TLK Group, LLC   August 2014 - March 2015
Graphic Solutions, LLC   May 2012 - August 2014
Marshall University Recreation Center  December 2010 - May 2012
United States Marine Corps  December 2006 - December 2010

Education
Capella University   2015 — 2017
Master's Degree, Masters of Science in Human Services with a specialization in Multidisciplinary Human Services

Marshall University   2011 — 2014
Bachelor's Degree, Regents Bachelor of Arts, Emphasis on Religious Studies and Psychology, 3.01/4.0

South Point High School   2002 — 2006
High School, High School Diploma

Marcus Fletcher Marcus Fletcher Richmond, Virginia Details
Marcus Fletcher's TLK Group, LLC Experience April 2013 - Present
Job Call Center Manager at TLK Group LLC
Industry Telecommunications
Experience
TLK Group LLC  April 2013 - Present
Capital One  June 2005 - March 2013
Virginia Army National Guard  August 2000 - December 2011

Skills
Call Centers, Customer Experience, Workforce Management, Customer Satisfaction, Telecommunications, Telemarketing, Customer Service, Team Leadership, Troubleshooting, Operations Management, Training, Management, Leadership, Coaching, Process Improvement, Team Building, Microsoft Office

Education
Virginia State University   2005 — 2012
Bachelor of Science (BS), Accounting

Marion Military Institute   2001 — 2003
Associate of Arts (AA), General Studies

Valerie Vreeland Valerie Vreeland Raleigh, North Carolina Details
Valerie Vreeland's TLK Group, LLC Experience September 2013 - Present
Job Client Services Account Manager at TLK Group, LLC
Industry Telecommunications
Experience
TLK Group, LLC   September 2013 - Present
Sigma Kappa Sorority  January 2013 - Present
Jackson Whaley Vreeland Agency Inc.   August 2008 - September 2013
Red Hot & Blue  February 2008 - September 2013
East Coast Truck & Trailer Sales, Inc.   2005 - 2007

Skills
Team Building, Microsoft Office, Customer Service, Sales, Microsoft Excel, Marketing, Event Management, Event Planning, PowerPoint, Social Media, Strategic Planning, Public Speaking, Insurance, Customer Satisfaction, Management

Education
North Carolina State University   2000 — 2004
BS, Business Management

University of London   2003 — 2003

Stacy Donohue Stacy Donohue Richmond, Virginia Area Details
Stacy Donohue's TLK Group, LLC Experience December 2011 - Present
Job Director at TLK Group, LLC
Industry Telecommunications
Experience
TLK Group, LLC   December 2011 - Present
American CyberSystems Inc   August 2009 - January 2012
Verizon  2007 - 2009
Verizon  August 1993 - November 2008
Verizon  2005 - 2007
Verizon  2003 - 2005
Verizon Wireless  2003 - 2005

Skills
Social Media, Social Networking, Microsoft Excel, PowerPoint, Microsoft Word, Marketing, Marketing Strategy, Event Management

Education
Campbell University   1991 — 1993

Saint Mary's Raleigh, NC   1988 — 1991

Joseph Drakeford Joseph Drakeford Chesterfield, Virginia Details
Joseph Drakeford's TLK Group, LLC Experience June 2012 - Present
Job customer service at TLK Group, LLC
Industry Marketing and Advertising
Experience
TLK Group, LLC   June 2012 - Present
aeropostale  October 2009 - February 2012
mcdonalds  May 2007 - June 2007

Skills
Cashiering, Customer Service, Merchandising, Time Management, Inventory Management, Social Media, Social Networking, Retail Sales, PowerPoint, Microsoft Office, Event Planning, Microsoft Word, Marketing, Microsoft Excel, Visual Merchandising

Education
CUNY New York City College of Technology   2011 — 2012
Associate of Arts and Sciences (A.A.S.), Advertising and Design

Clover Hill Highschool   2009 — 2010
Diploma, Liberal Arts

Josh Oudeh Josh Oudeh Piketon, Ohio Details
Josh Oudeh's TLK Group, LLC Experience October 2013 - November 2014
Job Operations Coordinator at Innovative Solutions Unlimited LLC
Industry Electrical/Electronic Manufacturing
Experience
Innovative Solutions Unlimited LLC   November 2014 - Present
TLK Group, LLC   October 2013 - November 2014
iPacesetters, LLC.   June 2010 - August 2013
CDG Management  September 2008 - January 2010
CDG Management  February 2007 - September 2008
CDG Management  June 2005 - February 2007
CDG Management  November 2004 - June 2005

Skills
Employee Relations, Operations Management, Leadership, Management, Sales, Call Centers, CRM, Outsourcing, Strategic Planning, Team Building, Vendor Management, Training, Performance Management, Account Management, Budgets, Business Development, Business Process..., Change Management, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Employee Training, Forecasting, Telecommunications, Team Leadership, Talent Management, Talent Acquisition, Strategy, Security, Recruiting, Project Management, Program Management, Process Improvement, Organizational..., Human Resources, Lead Generation, New Business Development

Education
Ohio University   2002 — 2006
Business Management

Collins Career Center   2000 — 2001
2 year certification, Business

Stephanie J Benavides Stephanie J Benavides Washington D.C. Metro Area Details
Stephanie J Benavides's TLK Group, LLC Experience May 2006 - May 2008
Job Financial and Budget Specialist at Fluet Huber + Hoang PLLC
Industry Legal Services
Experience
Fluet Huber + Hoang PLLC  March 2011 - Present
Bowman Chiropractic Center   March 2009 - October 2010
TLK Group, LLC   May 2006 - May 2008

Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, QuickBooks, Accounts Payable, Accounts Receivable, Financial Reporting, Financial Accounting, Administrative..., Litigation, Analysis, Legal Writing, Legal Research, Leadership, Management, Research, Government, Government Contracting, Small Business, Customer Service, Defense, Data Analysis, Program Management, Proposal Writing, SharePoint, Federal Government, Spanish, Public Speaking, Nonprofits, Teamwork, Policy, Data Entry, Contract Negotiation, Westlaw, Employee Relations, Mediation, Event Planning, Strategic Planning, Security Clearance, Yammer, Administrative...

Education
George Mason University   2009 — 2012
B.S., Accounting

Northern Virginia Community College   2006 — 2008
A.S., Business Administration

F. Annette Bates F. Annette Bates Washington D.C. Metro Area Details
F. Annette Bates's TLK Group, LLC Experience June 2013 - June 2014
Job Inbound/Outbound Call Support Services Agent
Industry Information Technology and Services
Experience
Lunarline, Inc  June 2014 - Present
TLK Group, LLC   June 2013 - June 2014
Prince William County Public Schools  June 2011 - June 2013
Walmart  June 2009 - August 2011

Education
Howard University   2005 — 2008
Bachelor of Fine Arts (BFA), Fine Arts

Monasia Ray Monasia Ray Norfolk, Virginia Details
Monasia Ray's TLK Group, LLC Experience February 2009 - June 2009
Job Experienced Administrative Assistant
Industry Telecommunications
Experience
Alorica  September 2014 - Present
Stratford University  August 2012 - August 2014
BabiesRUs   May 2011 - July 2012
Central Shenandoah Valley Office at Youth   August 2010 - October 2010
Woodrow Wilson Rehabilitation Center  December 2009 - October 2010
TLK Group LLC  February 2009 - June 2009

Skills
Retail, Loss Prevention, Inventory Management, Customer Service, Retail Sales, Sales, Microsoft Office, Microsoft Word, Microsoft Excel, Internet, Microsoft Publisher, Outlook, PowerPoint, Public Speaking, Typing, Flyers, Presentations, Administrative..., Metrics, Job Analysis, Social Networking, Time Management, Interviews, Higher Education, Team Building, Training, Administrative..., Management, Research, Leadership

Education
Stratford University   2012 — 2016
Bachelor's, Business Administration; Business Administration; Human Resources

Woodrow Wilson Center for Employment   2009 — 2010
CertificateBusiness and Information Technology; Administrative Assistant

Amber Knox Amber Knox Norfolk, Virginia Details
Amber Knox's TLK Group, LLC Experience April 2009 - August 2010
Job Student at Norfolk State University
Industry Entertainment
Experience
Uncle Julio's Corporation  May 2011 - August 2012
Norfolk State University  January 2011 - May 2011
Forever 21  April 2010 - May 2011
Norfolk State University  August 2010 - December 2010
TLK Group, LLC   April 2009 - August 2010

Skills
Editing

Education
Norfolk State University   2010 — 2014

Keith Rosenberg Keith Rosenberg Washington D.C. Metro Area Details
Keith Rosenberg's TLK Group, LLC Experience 2006 - 2010
Job Business Consultant
Industry Management Consulting
Experience
Hannibal Farms, Inc.   April 2014 - Present
HafeziCapital LLC   October 2011 - Present
Cohen and Burnett   June 2011 - Present
Marble Alley   March 2007 - Present
Collier Plaza   May 2011 - January 2013
Potomac Holdings   February 2008 - August 2010
TLK Group, LLC   2006 - 2010
AMS, Inc.   January 2004 - February 2005

Skills
Commercial Litigation..., Strategic Planning, Real Estate, Mergers & Acquisitions, Management, Entrepreneurship, Real Estate Transactions, Business Planning, Due Diligence, Start-ups, Contract Negotiation, Business, Leadership, Strategic Business..., Business Organization, Business Development, Policy, Venture Capital, Executive Management, New Business Development, Marketing, Research, Business Strategy

Education
American University, Washington College of Law   1970 — 1973
JD, Law

American University   1969 — 1970
MA, International Relations

American University   1965 — 1969
BA American University, School of International Service

Chrystal Young Chrystal Young Dumfries, Virginia Details
Chrystal Young's TLK Group, LLC Experience August 2009 - January 2013
Job Business Development Associate at Sareen and Associates
Industry Marketing and Advertising
Experience
Sareen and Associates   May 2013 - Present
TLK Group, LLC   August 2009 - January 2013
TLK Group, LLC   2009 - 2013

Skills
Account Management, Sales, CRM, Sales Process, Lead Generation, Sales Operations, Strategic Planning, Customer Experience, Cold Calling, Customer Satisfaction, Business Planning, Marketing, Call Centers, Sales Management, Customer Retention, Sales Presentations, Direct Sales, Telephone Skills, Business Development, Training, Telemarketing, Management

Education
Strayer University-Virginia   2011 — 2014
Bachelor's degree, Criminal Justice and Corrections

Everest College-Arlington   2009 — 2011
Associate of Science (AS), Legal Assistant/Paralegal

Rebecca Broyhill Rebecca Broyhill Woodbridge, Virginia Details
Rebecca Broyhill's TLK Group, LLC Experience May 2011 - September 2011
Job Higher Education Professional
Industry Higher Education
Experience
Northern Virginia Community College  2011 - 2012
TLK Group, LLC   May 2011 - September 2011

Skills
Spanish-English

Education
Northern Virginia Community College   2011 — 2014
General Studies

Arielle' Hudson Arielle' Hudson Washington D.C. Metro Area Details
Arielle' Hudson's TLK Group, LLC Experience February 2008 - March 2009
Job Administrative Assistant / Estimator at ServiceMaster of Woodbridge and Fredericksburg
Industry Accounting
Experience
ServiceMaster of Woodbridge and Fredericksburg   August 2009 - Present
TLK Group, LLC   February 2008 - March 2009
DC DOES, Office of Youth Programs   June 2005 - August 2006

Education
Northern Virginia Community College   2011 — 2015
General Studies

Woodbridge Senior High School June 2009
Advanced Academic Diploma

Sophia Giles Sophia Giles Richmond, Virginia Area Details
Sophia Giles's TLK Group, LLC Experience June 2013 - May 2014
Job Customer Care Representative
Industry Hospital & Health Care
Experience
General Dynamics Information Technology  August 2014 - Present
Open Door Resource Center, INC   August 2014 - November 2014
TLK Group, LLC   June 2013 - May 2014
Keener Communications, Inc.   June 2012 - October 2012
Richmond Shared Service-HCA   June 2008 - December 2011

Skills
HIPAA, Medicare, Healthcare, Healthcare Information..., Medicaid, Medical Terminology, Process Improvement, Meditech, Managed Care, Financial Analysis, Customer Service, Outlook, Data Entry, Insurance, Medical Records, Microsoft Office, Microsoft Word, PowerPoint, Leadership, Team Building, Microsoft Excel, Human Resources, Public Speaking, Training, Event Planning

Education
Bryant & Stratton College - Richmond
Bachelor's Degree, BBA-General Management

Bryant & Stratton College - Richmond   2013 — 2014
Associate of Human Resources Specialists, Human Resources, Deans List-5 semesters; Presidents List 2 semesters

Amelia County High School   1998 — 2000
General Studies

Kelly Heathman Kelly Heathman Glendale, Arizona Details
Kelly Heathman's TLK Group, LLC Experience August 2014 - March 2015
Job Graphic Design Professional
Industry Graphic Design
Experience
Self-employed  January 2009 - Present
TLK Group, LLC   August 2014 - March 2015
H&R Block  January 2008 - March 2008
The Foundation for Blind Children - Adult and Transition Services  May 2007 - August 2007

Skills
Photoshop, Digital Photography, Digital Illustration, Digital Painting, Creative Writing, Content Writing, Drawing, Editing, Blogger

Education
Arizona State University   2010 — 2014
Bachelor of Arts (B.A.), Interdisciplinary Arts and Performance

Mountain Ridge High School   2004 — 2007
High School Diploma, Fine and Studio Arts

Cira Marticorena Cira Marticorena Phoenix, Arizona Area Details
Cira Marticorena's TLK Group, LLC Experience June 2013 - March 2014
Job Quality Assurance/Training Specialist
Industry Telecommunications
Experience
Lexington Law Firm  April 2014 - June 2015
TLK Group, LLC   June 2013 - March 2014
Advantage Marketing Services   February 2011 - April 2011
FreeLife International  August 2008 - June 2010
Qwest  October 2007 - July 2008
UIT  January 2007 - October 2007
Verizon  June 1979 - January 2007

Skills
Coaching, Administration, Microsoft, Call Center, Mentoring, Leadership Development, Team Building, Customer Service, Performance Management, Process Improvement, Organizational..., Problem Solving, Public Speaking, Customer Relations, Talent Management, Outlook, Instructional Design, PowerPoint, Call Centers, Curriculum Development, Curriculum Design, Training, Brand Development, Compliance, Commissioning, Classroom, Consultants, Microsoft Word, Creative Writing, Sales Management, Management, Telecommunications, Leadership, Customer Satisfaction, Team Leadership, Quality Assurance, Customer Retention

Education
Cerritos College   1977 — 1978
General Studies

Job Corps   1977 — 1978
Trade School Certification, Office Management and Supervision

Britney Saunders Britney Saunders Richmond, Virginia Area Details
Britney Saunders's TLK Group, LLC Experience December 2010 - Present
Job Sales Representative at TLK Group, LLC
Industry Marketing and Advertising
Experience
TLK Group, LLC   December 2010 - Present
verizon communications  June 2009 - November 2009
CVS Pharmacy  July 2007 - January 2009

Skills
typing, Customer Service, Sales Operations

Education
Bryant and Stratton College

Valencia Hunter Valencia Hunter Petersburg, Virginia Details
Valencia Hunter's TLK Group, LLC Experience January 2014 - Present
Job Business Account Executive
Industry Telecommunications
Experience
TLK Group, LLC   January 2014 - Present
Premier Store Fixtures, Inc  July 2012 - January 2014
Capital One  October 2011 - July 2012
Gotta Have It Fashions   February 2007 - November 2010

Skills
Communication, Problem Solving, Customer Service, Team Leadership, Microsoft Excel, Microsoft Word, Internet, Epicor, Strategic Planning, Organizational..., Time Management, Loss Mitigation, Shipping Systems, Microsoft Office, Dedication to work, International &..., Parcel Shipping, Debt Collection, Call Centers, Insite, Avaya IP Telephony, Skip Tracing, Cash Register, Cash Handling, Internet Explorer, Windows 7, Strategic Leadership, Retail Sales, Point of Sales, Building Rapport

Education
John Tyler Community College   2014 — 2016
Associate's degree, Information Technology

Prince George High School   2006 — 2009
High School Diploma, General Studies

Jamilia Tedder Jamilia Tedder Richmond, Virginia Details
Jamilia Tedder's TLK Group, LLC Experience April 2012 - November 2013
Job Customer Service Representative at TLK Group, LLC
Industry Human Resources
Experience
Capital One  November 2013 - Present
Capital One  November 2013 - July 2015
TLK Group, LLC   April 2012 - November 2013
Amazon  November 2012 - January 2013
Burlington Coat Factory  March 2011 - November 2012
Gap Inc./Old Navy   May 2005 - July 2011

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PeopleSoft, People-oriented, Interpersonal Skill, Hardwork, Telephone Skills, Teamwork

Education
J Sargeant Reynolds Community College   2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General

J Sargeant Reynolds Community College   2011 — 2013
Associate's degree, Business Administration and Management, General

Seth Summers Seth Summers Phoenix, Arizona Area Details
Seth Summers's TLK Group, LLC Experience July 2015 - Present
Job XFinity/Comcast Provider
Industry Accounting
Experience
TLK Group, LLC   July 2015 - Present
Neutron Industries  May 2015 - July 2015
International Cruise & Excursions, Inc.   July 2014 - June 2015
Brookstone  November 2014 - February 2015
CUTCO Cutlery  June 2014 - February 2015
Subway  January 2014 - August 2014
Nice's Diner   January 2009 - January 2014

Skills
Sales, Phone Etiquette, Sales Management, Direct Sales, Technical Product Sales, Product Marketing, Floor Cleaning, Window Cleaning, Professional Cleaning, Sales Presentations, Sandwiches, Food Safety, Food & Beverage, Science, Smartboard, Customer Service, Social Media, Computer Hardware, Internet Explorer, Outlook, Microsoft Word, Microsoft Excel, Supervision, Supervisory Skills, Team Leadership, Teamwork, Team Building, Team Management, Quick Study, Account Management, Customer Satisfaction, Marketing Strategy, Marketing, Leadership, Cold Calling, Time Management, Training, Management, New Business Development

Education
Rio Salado College   2014 — 2015
Associate's degree, General Studies

Salem High School   2010 — 2014
Core 40, General

Adam Butts Adam Butts Eugene, Oregon Area Details
Adam Butts's TLK Group, LLC Experience July 2010 - January 2011
Job Sales / Customer Service Management / Leader
Industry Staffing and Recruiting
Experience
SELECTEMP Employment Services  February 2015 - Present
InterSolutions, LLC  May 2012 - August 2014
Nike  October 2011 - June 2012
TLK Group, LLC   July 2010 - January 2011

Skills
Customer Service, Sales, Retail Sales, Recruiting, Human Resources, Interviews, Talent Acquisition, Employee Relations, Training, Talent Management, Temporary Placement, Onboarding, Staffing Services, Social Media, Supervisory Skills

Education
Lane Community College   2013 — 2015
Bachelor of Business Administration (BBA), Business

Florida Gulf Coast University   2011 — 2013
Business Administration and Management, General

Barry University   2010 — 2011
Business/Managerial Economics

Jonathan Madson Jonathan Madson Glendale, Arizona Details
Jonathan Madson's TLK Group, LLC Experience August 2013 - Present
Job Workforce Manager at TLK Group, LLC
Industry Telecommunications
Experience
TLK Group, LLC   August 2013 - Present
TLK Group, LLC   December 2012 - March 2015

Skills
Microsoft Excel, Microsoft Office, Employee Training, Operations Management, Sales Management, Sales Operations, Recruiting, Communication, Marketing, Data Analysis, Data Entry, Strategic Planning, Business Strategy, Project Management, Time Management, Management, Strategy, Call Centers, Analysis, Mentoring, Coaching, Customer Service, Customer Satisfaction, Team Leadership, Leadership, Team Building, Project Planning, Team Management, Supply Chain Management, Inventory Management, Cross-functional Team..., Change Management, Training, Process Improvement, Customer Experience, Program Management, Vendor Management, Forecasting, Sales, Telecommunications, Logistics, Business Process..., Business Development, Performance Management, Public Speaking, Leadership Development, Nonprofits, Microsoft Word, Workforce Management, Human Resources

Education
Grand Canyon University

Ylonda Sifford Ylonda Sifford Raleigh-Durham, North Carolina Area Details
Ylonda Sifford's TLK Group, LLC Experience August 2010 - July 2012
Job Executive and Administrative Support
Industry Consumer Services
Experience
Fidelity Investments  July 2014 - May 2015
Sykes  March 2014 - July 2014
Imani's Place Management   July 2012 - July 2014
Smithfield Farmland  November 2012 - March 2014
TLK Group, LLC   August 2010 - July 2012
North Carolina State University  August 2008 - January 2010

Skills
CRO, Microsoft Office Suite, Microsoft Excel, Marketing, Research, Call Centers, Interviews, Quality Assurance, Customer Service, Analysis, Teamwork, Microsoft Word, Microsoft Office, Public Speaking, Data Entry, Employee Benefits, Administrative...

Education
North Carolina State University   2008 — 2016
Bachelor of Science, Biological and Physical Sciences

North Carolina State University   2008 — 2016
Bachelor of Science (B.S.), Biology/Biological Sciences, General

Samantha Hendricks Samantha Hendricks Greater Nashville Area Details
Samantha Hendricks's TLK Group, LLC Experience November 2012 - Present
Job Client Services Manager at TLK Group, LLC
Industry Telecommunications
Experience
TLK Group, LLC   November 2012 - Present
CMG Models   September 2009 - Present
Bettys Nosh   2012 - December 2012
Pita Jungle  March 2010 - July 2012

Skills
Customer Service, Management, Social Media Marketing, Facebook, Telecommunications, Event Management, Marketing Strategy, Event Planning, Microsoft Office, Call Centers, Public Speaking, Budgets, Strategic Planning, Telemarketing, Restaurant Management, English, New Restaurant Openings, Bar Management, Quality Assurance, Data Entry, Research, Outlook, Photoshop, Bartending, Liquor Licensing, Staff Development, Staff Management, Telesales, Data Analysis, Data Management, Sales Promotion, Client Services, Client Relations, Organizational..., Account Management, Sales, Customer Satisfaction, Leadership, Team Building, Customer Retention, Microsoft Word

Education
COHS   1999 — 2003

University of Phoenix
Bachelor of Science (BS), Psychology

FIDM/Fashion Institute of Design & Merchandising-Los Angeles   2003 — 2005
Associate of Arts (AA), General Sales, Merchandising and Related Marketing Operations

Marquise Mann Marquise Mann Madison, Tennessee Details
Marquise Mann's TLK Group, LLC Experience January 2013 - January 2014
Job Training tech at Comcast communications
Industry Telecommunications
Experience
Cal-Tenn Financial   2015 - Present
Urban Icon   January 2002 - Present
Comcast communications  January 2010 - April 2014
TLK Group, LLC   January 2013 - January 2014
Fox Star Studios   June 2010 - July 2013
Metropolitan Police  April 2007 - March 2008

Skills
Entertainment, Television, Training, Social Media, Customer Service, Public Relations, Film, Event Planning, Leadership, Video, Public Speaking

Education
Northern Illinois University   2010 — 2011
Bachelor of Arts (B.A.), Psychology

Tennessee State University   2007 — 2010
Bachelor of Arts (BA), Counseling Psychology

Motlow State Community College   2006 — 2008
Associate of Science (AS), Criminal Justice and Corrections

Hillsboro high   2002 — 2004
General, General Studies

Jeremy Criss Jeremy Criss Huntington, West Virginia Details
Jeremy Criss's TLK Group, LLC Experience October 2013 - Present
Job Site Director at TLK Group, LLC
Industry Marketing and Advertising
Experience
TLK Group, LLC   October 2013 - Present
TLK Group, LLC   March 2013 - September 2013
TLK Group, LLC   October 2012 - March 2013
Global Contact Services  August 2009 - October 2012
Global Contact Services  July 2005 - August 2009
Sitel  August 2001 - May 2005

Skills
Inbound Marketing, Call Center, BPO, Telemarketing, Outsourcing, Workforce Management, Customer Satisfaction, Customer Service, Operations Management, Lead Generation, Account Management, Process Improvement, Customer Experience, Performance Management, Team Management, Contact Centers, Troubleshooting, Strategic Planning, Team Leadership, Sales Management, Call Centers, Customer Retention, Management, Leadership, Sales, Talent Acquisition, Quality Assurance, Recruiting, Telecommunications, CRM, Training, Program Management, Team Building, Insurance, Call Center Development, Vendor Management, Sales Operations, Coaching, Employee Training, Human Resources

Education
Marshall University   1996 — 2001
BA, Education

Shanice Cole Shanice Cole Richmond, Virginia Details
Shanice Cole's TLK Group, LLC Experience September 2010 - December 2011
Job Associate
Industry Sports
Experience
State Farm Insurance  February 2013 - Present
Richmond City Public Schools  September 2012 - February 2013
TLK Group, LLC   September 2010 - December 2011
Charlotte Knights  April 2010 - August 2010
Bud Childers Basketball Camp   June 2007 - August 2010
Winthrop Coliseum   January 2010 - May 2010

Skills
Event Management, Sports Marketing, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Advertising, Time Management, Leadership, Market Research, Operations Management, Sports Management, Sports, Public Speaking, Social Media, Event Planning, Microsoft Office, Sport Administration, Facebook, Social Networking, Marketing Strategy, Sponsorship

Education
Southern New Hampshire University   2011 — 2014
Master of Business Administration (MBA), Business Administration w/a Certificate in Athletic Administration, 3.6 GPA

Winthrop University   2006 — 2010
Bachelor of Science, Sport Management/Administration

Pamela Griffith Pamela Griffith El Mirage, Arizona Details
Pamela Griffith's TLK Group, LLC Experience September 2012 - Present
Job Customer Service at TLK Group, LLC
Industry Telecommunications
Experience
TLK Group, LLC   September 2012 - Present
Farmer Leavitt Insurance Agency   2006 - 2009

Skills
Property & Casualty..., Claims Management, Insurance, Commercial Insurance, Claim, Health Insurance, Workers Compensation, Call Centers, Employee Benefits, Benefits Administration, General Insurance, Medicare, HIPAA, Data Entry, Customer Satisfaction, Administrative..., Telephone Skills, Administration, Leadership

Education
Brown Mackie College-Phoenix   2010 — 2012
Associate's degree, Health Services Administration, 3.45

Brown Mackie College-Phoenix   2010 — 2012
Associate's degree, Healthcare Administration

Brown Mackie College-Phoenix   2010 — 2012
Associate’s Degree, Health/Health Care Administration/Management, 3.45

Joe Tuttle Joe Tuttle Greater Philadelphia Area Details
Joe Tuttle's TLK Group, LLC Experience July 2014 - Present
Job Director of Compliance at TLK Group, LLC
Industry Telecommunications
Experience
TLK Group, LLC   July 2014 - Present
Mass Marketing Insurance Group (MMIG)   February 2002 - October 2013

Skills
Account Management, Marketing Strategy, Direct Marketing, Customer Service, Strategic Planning, Sales Management, CRM, Customer Satisfaction, Call Centers, Marketing Communications, Business Development, Vendor Management, Customer Experience, Customer Retention, Training, Lead Generation, Leadership, Strategy, Recruiting, B2B, Marketing, Email Marketing, Online Marketing, Salesforce.com

Education
The University of Phoenix   2014 — 2014
Project Management Certification Program, Project Management, 3.87

Mansfield University of Pennsylvania
Bachelor of Science (BS), Business Administration, Management and Operations, 3.20

Tamara Johnson-Braxton Tamara Johnson-Braxton Richmond, Virginia Area Details
Tamara Johnson-Braxton's TLK Group, LLC Experience May 2015 - Present
Job Recruiter
Industry Human Resources
Experience
TLK Group, LLC   May 2015 - Present
Independent Consultant/ Recruiter   2011 - Present
AlliedBarton Security Services  September 2010 - August 2011
Diversified Sourcing Solutions  January 2010 - 2010
WellPoint  January 2008 - September 2008
Qimonda  September 2006 - October 2007

Skills
Applicant Tracking..., Benefits Administration, Benefits Negotiation, Cold Calling, College Recruiting, Contract Recruitment, Employee Benefits, Employee Relations, HRIS, Human Resources, Internet Recruiting, Interviews, Management, New Hire Orientations, Onboarding, PeopleSoft, Performance Management, Recruiting, Sales Process, Sourcing, Staffing Services, Talent Acquisition, Talent Management, Technical Recruiting, Temporary Placement, Temporary Staffing, Training

Education
James Madison University   1991 — 1995
BBA, Marketing

James Madison University - College of Business   1991 — 1995
BBA, Marketing

Cumberland High School

Christal Owens Christal Owens Washington D.C. Metro Area Details
Christal Owens's TLK Group, LLC Experience August 2009 - November 2011
Job Administrative Customer Support at Super Book Deals
Industry Information Technology and Services
Experience
Super Book Deals   July 2012 - Present
Allstate Insurance Company  March 2012 - July 2012
TLK Group, LLC   August 2009 - November 2011
Computer Sciences Corporation  July 2008 - August 2009
Computer Sciences Corporation  January 2008 - July 2008
Army Knowledge Online AKO(contractor)-Intech Inc   August 2005 - January 2008
University of Phoenix  November 2004 - July 2005

Skills
Troubleshooting, Access, Technical Support, Hardware, Software Installation, Help Desk Support, Training, Data Entry, Customer Service, Printers, Teamwork, Administrative..., Active Directory

Education
Ashford University   2012 — 2016
Bachelor's degree, Project Management

Year Up Washington D.C.   2008 — 2009
18 College Credits, Information Technology

Joe Canez Joe Canez Phoenix, Arizona Area Details
Joe Canez's TLK Group, LLC Experience November 2012 - Present
Job Site Director at TLK Group, LLC
Industry Consumer Services
Experience
TLK Group, LLC   November 2012 - Present
Take Charge America, Inc.   August 2000 - November 2012
Personal Debt Solutions   1998 - 2000

Skills
Call Center, Workforce Management

Education
University of Phoenix   2007 — 2010
Bachelor's degree, Business, Management, Marketing, and Related Support Services

Dominica Becton Dominica Becton Woodbridge, Virginia Details
Dominica Becton's TLK Group, LLC Experience 2010 - 2011
Job Customer Account Executive
Industry Telecommunications
Experience
Comcast Cable  January 2012 - July 2012
TLK Group, LLC   2010 - 2011
Timberland  November 2008 - December 2010
Wegmans Food Markets  March 2008 - January 2009

Education
Northern Virginia Community College
Social Science

monica brunson monica brunson Woodbridge, Virginia Details
monica brunson's TLK Group, LLC Experience June 2012 - Present
Job SALES CUSTOMER SERVICE REP at TLK Group, LLC
Industry Marketing and Advertising
Experience
TLK Group, LLC   June 2012 - Present

Skills
Customer Service, Sales Presentations, Telecommunications

Education
Northern Virginia Community College   2011 — 2013

gar-field senior high school   2007 — 2011
High School/Secondary Diplomas and Certificates

Juana Murphy Juana Murphy Richmond, Virginia Details
Juana Murphy's TLK Group, LLC Experience May 2013 - October 2014
Job Technical Support at Apple
Industry Telecommunications
Experience
Apple  May 2015 - Present
General Dynamics Information Technology  September 2014 - March 2015
TLK Group, LLC   May 2013 - October 2014
Rainbow Apparel Co  February 2013 - May 2014
Amazon  September 2012 - February 2013
Kmart Corporation  September 2008 - September 2012

Skills
Technical Support, AHA, Call Centers, Customer Retention, Customer Relations, Customer Service, Collections, Team Leadership, Sales, Research, Public Speaking, Visual Merchandising, Merchandising, Inventory, Project Management, Retail, PCA, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Windows 7, Windows Vista, iOS, Mac OS

Education
Bryant and Stratton College   2012 — 2016
Criminal Justice/Safety Studies

Monica Brunson Monica Brunson Woodbridge, Virginia Details
Monica Brunson's TLK Group, LLC Experience June 2012 - January 2013
Job Student at Northern Virginia Community College
Industry
Experience
TLK Group, LLC   June 2012 - January 2013

Education
Northern Virginia Community College   2011 — 2014

angelique montgomery angelique montgomery Richmond, Virginia Details
angelique montgomery's TLK Group, LLC Experience August 2010 - March 2011
Job Scoopologist (ice cream) at Friendly's Ice Cream, LLC
Industry Restaurants
Experience
Friendly's Ice Cream, LLC   March 2013 - Present
Dickey's Barbecue Restaurants, Inc.   June 2011 - February 2013
TLK Group, LLC   August 2010 - March 2011

Skills
Social Skills, Computer Proficiency, Customer Service, Childcare, Tax Preparation, Sales, Proficient Typing Skills

Education
ECPI College of Technology   2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Web Development

Janelle Scheper Janelle Scheper Richmond, Virginia Details
Janelle Scheper's TLK Group, LLC Experience October 2013 - September 2014
Job Training Supervisor at TLK Group, LLC
Industry Telecommunications
Experience
TLK Group, LLC   October 2013 - September 2014

Education
Point Loma Nazarene University

Madison Pleasant Madison Pleasant Copper Hill, Virginia Details
Madison Pleasant's TLK Group, LLC Experience August 2010 - February 2011
Job Primary/Secondary Education Professional
Industry Primary/Secondary Education
Experience
The Floyd Country Store   March 2013 - Present
The Nordic School   2010 - Present
TLK Group, LLC   August 2010 - February 2011
The Humane Society of the United States  March 2004 - January 2005

Skills
Microsoft Office, Microsoft Word, Russian History, Russian, Veterinary, Political Campaigns, Food Safety, Food Service, Public Speaking, Writing, Chicago Style, Teaching, Communication

Education
Virginia Commonwealth University   2008 — 2010
Bachelor of Arts (BA), History, Russian Language

University of North Carolina at Asheville   2005 — 2007
Bachelor of Arts (B.A.), History

Justin McLaurin Justin McLaurin Norfolk, Virginia Details
Justin McLaurin's TLK Group, LLC Experience May 2006 - September 2006
Job Usher/Cashier at Maingate Movie Theater
Industry Motion Pictures and Film
Experience
Maingate Movie Theater   June 2012 - Present
Walmart  June 2010 - September 2011
TLK Group, LLC   May 2006 - September 2006

Education
Norfolk State University   2010 — 2015
in progress, Mass Communications-Radio

Oak Hill Academy   2002 — 2006
High School Diploma, Communication and Media Studies