TracFone Wireless
Industry: Mobile network operator company
DescriptionTracFone Wireless, Inc. is a prepaid mobile virtual network operator in the United States, Puerto Rico, and the US Virgin Islands. Headquarters: Miami, Florida, United States Number of employees: 400 Founded: 1996 Area served: United States of America Subsidiaries: Simple Mobile, Page Plus Cellular Parent organization: América Móvil
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TracFone Wireless Employees
TracFone Wireless December 2012 - Present
TracFone Wireless March 2007 - Present
www.imranrazaq.com January 2000 - Present
Rewards Network June 2006 - March 2007
Next leve graphix January 2000 - December 2005
Skills
User Interface Design, User Experience, CSS, After Effects, Web Development, Graphic Design, jQuery, HTML 5, CSS3, Mobile Web Design, Photoshop, User Experience Design, Content Management, Wordpress, SEO, Web Design, Front-end, WordPress, XHTML, Social Media Marketing, MySQL, Java, HTML, E-commerce, PHP, Logo Design, JavaScript, Web Services, User Interface, CMS, AJAX, Information Architecture, Databases, Email Marketing, HTML5, Web Applications, Online Marketing, User-centered Design, Mobile Devices, Wireframes
Education
Miami Dade College 2003 — 2006
Associates in Science, Web Design
Miami Dade College 2000 — 2003
Associates in Science, Graphic Design /Typography/Print
Norriseal - A Dover Company June 2014 - Present
Welker, Inc. September 2012 - June 2014
Choice Trailers Manufacturing May 2012 - August 2012
The Ashvins Group March 2012 - March 2012
TracFone Wireless September 2011 - October 2011
Full Sail University November 2010 - March 2011
MCT Manufacturer of Industrial Valves January 2007 - January 2010
HECORSA August 2006 - December 2006
INEXEL Contrucciones y Projectos January 2006 - July 2006
MCT Manufacturer of Industrial Valves February 2005 - December 2005
Skills
MS Project, Microsoft Office 2007, Visio, Engineering, Customer Service, Technical Support, Project Management, Project Planning, Adaptation, Team Leadership, Problem Solving, Quality Assurance, Black Box Testing, Defect Tracking, Usability Testing, CRM, Management, Petroleum, Gas, Leadership, SAP, Analysis, Microsoft Project
Education
Full Sail University 2010 — 2011
Master of Science (M.S.), Software Production, Project Management, Game Design, 3.5
Universidad Simón Bolívar 1998 — 2004
Bachelor of Science, Material Science Engineer, 3.67
Colegio San Ignacio 1986 — 1997
High School Diploma, High School
TracFone Wireless June 2012 - Present
The Scotts Miracle-Gro Company February 2011 - August 2012
Johnson & Johnson 2006 - February 2011
J.B. Hunt Transport, Inc. July 1998 - February 2006
Anderson Trucking Service February 1997 - July 1998
Continental Airlines April 1990 - February 1997
Skills
Purchasing, Product Development, Negotiation, Supply Chain Management, Forecasting, Project Planning, Retail, Management, Process Improvement, Market Research, Supply Chain, Sales, Team Building, Pricing, Consumer Products, Competitive Analysis, Strategic Planning, Marketing
Education
NorthWest Arkansas Community College 2005 — 2006
Certificate, Marketing Analyst Program
University of Central Missouri 1980 — 1984
BS, Mass Communications
TracFone Wireless September 2015 - Present
TracFone Wireless December 2014 - Present
TracFone Wireless June 2012 - January 2015
TracFone Wireless August 2010 - June 2012
Skills
SQL, Tealeaf, QTP, Oracle, XML, Telecommunications, Business Analysis, Troubleshooting, Process Improvement, Call Centers, Customer Experience, Project Management, Quality Center, Wireless, Team Management, Software Quality..., Regression Testing, Mobile Devices, Microsoft Office, Test Cases, Test Planning, Manual Testing, Databases, System Testing, Microsoft Excel, Test Automation, Customer Retention
Education
Miami Dade College 2012 — 2015
Computer information systems, Computer and Information Sciences and Support Services
Politécnico de la costa atlantica 2007 — 2010
Marketing and publicity specialist, Marketing and publicity specialist
TracFone Wireless May 2015 - Present
CROC July 2011 - March 2015
Modern University for the Humanities, Moscow December 2008 - June 2011
Modern University for the Humanities, Moscow February 2006 - November 2008
Sputnik Labs April 2005 - September 2005
Russian State Social University (former Moscow State Social University) June 2003 - February 2004
Skills
Business Analysis, UML, Requirement..., Rational DOORS, QA Engineering, Crystal Reports, Quality Assurance, Data Analysis, Data Reporting, Software System Analysis, Technical Documentation, Requirements Management, Document Management, Business Process..., RequisitePro, ClearQuest, JIRA, Jive, Documentum, Manual Testing, Testing, SQL, R, Python, Github, SharePoint, Test Planning, Software Testing, Agile Methodologies
Education
Moscow Institute of Electronics and Mathematics (Technical University) 2006 — 2010
Doctor of Philosophy (Ph.D.), Adaptive control algorithms for load balancing in server farm
Moscow Institute of Electronics and Mathematics (Technical University) 2004 — 2006
Bachelor's Degree, Project Management, 4.73 out of 5.00
Moscow Institute of Electronics and Mathematics (Technical University) 2001 — 2006
Master's Degree, Computer Science, 4.78 out of 5.00 (diploma with honors)
TracFone Wireless April 2015 - Present
Mauricio Chiropractic Clinics, P.A July 2011 - January 2015
PepsiCo July 2014 - September 2014
Orlando Predators February 2014 - July 2014
University of Central Florida January 2014 - June 2014
Dr. C. Keith Harrison: NFL, NBA, UFC, UCF Football & UF Football October 2012 - April 2014
Storm the Campus 10 Miler January 2014 - March 2014
Education
University of Central Florida 2011 — 2014
Bachelor's Degree, Marketing
Miami Dade College
Associate of Arts (AA), Business Administration
Sabadell United Bank November 2014 - Present
TracFone Wireless October 2014 - November 2014
Rank Strong Corp June 2014 - September 2014
GlobalMedia IT February 2013 - June 2014
GlobalMedia IT April 2012 - February 2013
Local Initiatives Support Corporation (LISC) January 2011 - May 2011
Chick Evans Scholars Marquette Chapter August 2010 - May 2011
Marquette University Office of Student Development August 2009 - May 2011
Marquette University Athletics Marketing Department August 2010 - September 2010
Marquette Tribune August 2008 - May 2009
Skills
Public Relations, Internal Communications, Social Media, Press Releases, Facebook, Blogging, Event Planning, Media Relations, Editing, Ap Style, Journalism, Copy Editing, Public Speaking, Copywriting, Social Media Marketing, Newsletters, Event Management, Non-profits, Marketing Communications, Strategic Communications, Marketing, Spanish, Leadership, Corporate Communications
Education
Marquette University 2007 — 2011
Bachelor of Art, Corporate Communication
MiamiHeatNation.com June 2015 - Present
Starbucks (HMSHost) February 2015 - Present
RPG-Directory February 2014 - Present
City Year July 2014 - January 2015
FTI Consulting 2015 - 2015
N/A June 2014 - August 2014
Freelance June 2014 - June 2014
Grinnell College August 2010 - May 2014
TracFone Wireless June 2013 - August 2013
Breakthrough Miami June 2011 - August 2012
Skills
Editing, Social Media, Teaching, Research, Acting, Web Design, Microsoft Excel, PowerPoint, Social Media Marketing, Statistical Data..., Modern Dance, Theatre, HTML, Political Campaigns, Photoshop, Advertising, Windows, Xenforo, phpBB, GIMP, Facebook, Twitter, Mac OS, Linux, CSS, Fight Choreography, Stunt Training, Digital Archiving, C, Java, Microsoft Office, Singing, English, Digital Marketing, Microsoft Word, Spanish, Film Editing, Choreography, Movement Analysis, Sword Fighting, Graphic Design, Screenwriting, Blogging, Camera Skills (Video..., Creative Writing, Tumblr, Community Outreach, WordPress, SPSS, Public Speaking
Education
Grinnell College 2010 — 2014
Bachelor of Arts (B.A.), Political Science
TracFone Wireless May 2012 - Present
Onemode Studios April 2004 - Present
Nextselection Lifestyle Group February 2008 - October 2011
Skills
HTML, CSS, PHP, jQuery, Final Cut Pro, Cinema 4D, 3D Studio Max, Photoshop, InDesign, Illustrator, MySQL, JavaScript, User Interface Design, Java Enterprise Edition, UnderscoreJS, BackboneJS, Appcelerator, Titanium Mobile, NodeJS, Parse, Node.js, Web Development, Social Media, Website Development, XML, HTML5, WordPress, AJAX
Education
Full Sail University 2006 — 2007
B.A. Computer Science, Digital Art & Design
e-Builder November 2014 - Present
TracFone Wireless September 2013 - November 2014
Sosa and Associates January 2013 - September 2013
Medical Art Works September 2012 - September 2013
Skills
SEO, Google Analytics, Web Analytics, SEM, Google Adwords, PPC, WordPress, Online Marketing, Online Advertising, Digital Marketing, Web Development, CSS, html, Email Campaigning, Link Building, Programming, Photoshop, InDesign, Help Desk Support, Testing, Quality Assurance, Business Analysis, HTML
Education
Miami Dade College 2010 — 2012
Associate of Arts (A.A.), Biotechnology
Universidad Rafael Urdaneta 2004 — 2009
Bachelor's degree, Computer Engineering
TracFone Wireless May 2014 - Present
Marlabs Inc December 2012 - Present
Burlington Coat Factory 2013 - May 2014
Chartis July 2011 - December 2012
Mphasis Corp. December 2005 - December 2012
General Motors August 2010 - July 2011
Charles Schwab June 2006 - July 2010
Charles Schwab July 2009 - December 2009
MultiSoft Corporation June 2002 - December 2005
Skills
Requirements Analysis, SDLC, Oracle, PL/SQL, Web Services, Agile Methodologies, Weblogic, Java Enterprise Edition, EJB, UML, JSP, Java, JavaScript, SOA, Servlets
Education
Kakatiya University 1998 — 2001
M.C.A., Computer Science
Osmania University 1996 — 1998
M.Sc., Mathematics
Spa World Corporation 2011 - 2013
TracFone Wireless August 2001 - July 2004
Ericsson January 1994 - July 2001
Skills
Customer Service &..., • Business..., • Call Center..., Loyalty & Retention, • KPI – Key..., • Issues &..., Accountability &..., Account Management, • Revenue..., B2B & B2C Sales
Education
Nova Southeastern University 1999 — 2003
Bachelor of Applied Science (BASc), Education with Specialization in Literacy
TracFone Wireless December 2014 - Present
Ragalta USA June 2012 - December 2014
P&S International Supply January 2010 - June 2012
Skills
Logistics, Shipping, Logistics Management, Data Analysis, Inventory Management, Supply Chain Operations, Ocean Freight, International Logistics, Management, Transportation..., Air Freight, Warehousing, 3PL, Negotiation, Freight Forwarding, Freight Transportation, Microsoft Office, Transportation, Import Logistics, Route Planning, Import/Export Operations, Supply Chain, Customs Regulations, Truckload, Analysis, Reverse Logistics, Forecasting, Demand Planning
Education
Nova Southeastern University 2012 — 2014
Master's degree, International Business
Universidad Ricardo Palma 2000 — 2005
Bachelor's degree, Business Administration, Management and Operations
ProcessMAP Corporation June 2014 - Present
TracFone Wireless October 2013 - June 2014
Hess Corporation December 2004 - January 2013
Skills
Programming, Databases, Network Security, Java, Web Development, Leadership, JavaScript, PL/SQL, Management, MySQL, Embedded Systems, Retail, AutoCAD, Training, C++, HTML 5, SQL, P&L Management, CSS, LAN-WAN, Network Administration, Networking, PHP, AJAX, Software Engineering, Apache, Microsoft SQL Server, HTML5
Education
Florida International University 2010 — 2014
Bachelor's degree, Computer Engineering
Miami Dade College 2006 — 2009
Associate of Arts (A.A.), Computer Engineering
TracFone Wireless February 2014 - Present
TracFone Wireless July 2008 - February 2014
TracFone Wireless April 2006 - July 2008
Skills
Microsoft Excel, Forecasting, Analysis, Analytics, Management, Telecommunications, Auditing, Cross-functional Team..., Budgets, Financial Analysis, Business Analysis, Competitive Analysis, Strategic Planning, Leadership, Financial Reporting, Data Analysis, Variance Analysis, Business Intelligence, SQL, Marketing Strategy, Financial Modeling, Marketing, Sales, Finance, Hyperion Enterprise, Access, Strategic Financial..., Pricing, Process Improvement, Mergers & Acquisitions, Business Process..., Corporate Finance, Strategy, Risk Management
Education
Nova Southeastern University 2007 — 2008
MBA, Masters of Business
University of Central Florida - College of Business Administration 1998 — 2002
BS, Business
OpenRam International Group. www.openramintl.com September 2014 - Present
TracFone Wireless August 2012 - August 2014
TracFone Wireless January 2008 - August 2012
TracFone Wireless, Inc March 2007 - January 2008
TracFone Wireless, Inc May 2004 - March 2007
HV consultant March 2003 - April 2004
Empresas Polar November 1999 - March 2003
CANTV - GTE April 1994 - November 1999
Skills
Vendor Management, Project Management, Business Analysis, Competitive Analysis, Coaching, Product/service..., Vendor Contracts, Supplier Evaluation, Vendor Relationships, Resource Allocation, Supplier Negotiation, Outsourcing, Telecommunications, Strategic Planning, Cross-functional Team..., Recruiting, IT Management, Team Leadership, Product Management, VoIP, Management, Negotiation, Team Management, Process Improvement, Strategy, Program Management, PMP, Business Strategy, Operations Management, Leadership, Analysis, E-commerce, Vendor Relationship...
Education
SoftKey PM U, PMI South Florida Chapter 2015 — 2015
PMP Exam Prep Boot Camp - 35 hrs, Project Management
University of Notre Dame - Mendoza College of Business 2011 — 2011
Executive Certificate, Executive Certificate in Negotiation program ( Three Modules)
Montgomery College, Maryland
A.A, Computer Science
The Johns Hopkins University
System Engineering
University of Maryland College Park
BSCS, System Information
Florida Academy of Nursing June 2014 - Present
Miami New Times 2011 - Present
Peace Love World, LLC April 2013 - April 2014
TracFone Wireless January 2013 - April 2014
Royal Caribbean Cruises, Ltd. 2009 - 2012
Royal Caribbean Cruises, Ltd. 2006 - 2009
Royal Caribbean Cruises, Ltd. 2004 - 2006
Royal Caribbean Cruises, Ltd. 2000 - 2004
Century 21 Continental 2000 - 2002
Skills
Customer Service, Microsoft Excel, Sales, Accounts Payable, Invoicing, Microsoft Word, Accounts Receivable, Event Planning, AS400 system, Training, Spanish, JD Edwards, QuickBooks, Lotus Notes, Social Networking, Microsoft Office, Accounting, World Class Customer..., International Sales, Sales Operations, Reservation, GUI, Siebel, Multiple Listing Service, Google Docs, Bilingual-English/Spanis..., Microsoft Office 2007, Office Administration, Real Estate, Purchase Orders, Blue Cherry, Authorize.net, Magento, Teamwork, Language Development, Spreadsheets, Internet Explorer, Receptionist Duties, Vendor Relationships, Fax, Telephone Skills, Filing, Travel Planning, SnagIt, Team Building, Windows, Social Media Marketing, MailChimp, Engrade
Education
Miami Dade College
Associate of Arts (A.A.), Speech-Language Pathology/Pathologist
Theodore Roosevelt High School 1998 — 2000
High School Diploma
Antonian College Preparatory High School 1996 — 1998
TracFone Wireless September 2014 - Present
Oasis Church June 2014 - September 2014
Office depot August 2013 - March 2014
Office Depot February 2012 - March 2014
Office Depot April 2011 - December 2011
Palm Beach Atlantic University July 2009 - May 2010
Youth With A Mission January 2003 - July 2003
Skills
Access, PowerPoint, Spanish, Microsoft Office, Excel, Visio, Word, Outlook, Sales, Microsoft Excel, Program Management, Management, Financial Analysis, Business Planning, Retail, SQL, Business Analysis, Microsoft Word, Training, Leadership, Process Improvement
Education
Palm Beach Atlantic University 2009 — 2011
MBA, Business Administration
Northwood University 2008 — 2009
Bachelor of Business Administration, Business Management
Palm Beach Community College 2006 — 2007
Associate in Arts, Business Management
Colegio Batista Mineiro 1990 — 2002
High School
Etsy August 2015 - Present
Free People September 2014 - August 2015
Free People January 2013 - September 2014
TracFone Wireless June 2012 - January 2013
Simple Mobile LLC September 2010 - June 2012
Boost Mobile June 2009 - September 2010
Boost Mobile June 2007 - June 2009
Boost Mobile April 2006 - June 2007
Boost Mobile March 2005 - April 2006
Skills
Cross-functional Team..., Merchandising, Channel Marketing, Market Planning, Product Management, Event Marketing, Marketing Strategy, Vendor Management, Sales Management, People Development, Presentation Development, Wireless, Multi-channel Marketing, Creative Direction, Strategic Planning, Integrated Marketing, Sales, Management, Event Planning, Direct Sales, Retail, Strategy, Competitive Analysis, Brand Awareness, Sales Operations, Salesforce.com, Marketing, Account Management, Mobile Devices, Strategic Partnerships, Brand Development, Brand Management
Education
Kent State University 2000 — 2004
Bachelor of Science, Major: Fashion Merchandising; Minor: Marketing
Westland
Women's Enterprise Center September 2014 - June 2015
University of Richmond August 2011 - June 2014
University of Richmond May 2013 - August 2013
SOLMEDICA SRL. May 2012 - August 2012
TracFone Wireless August 2008 - July 2009
Skills
Event Management, Research, Strategic Leadership, Public Relations, Public Speaking, Foreign Languages, SPSS, Spanish, Data Analysis, English, Statistics, Economics, Customer Service, Higher Education, Microsoft Office, Microsoft Word, PowerPoint
Education
Georgetown University 2015 — 2017
Master’s Degree, Latin American Studies
University of Richmond 2010 — 2014
Bachelor of science in Business Administration, Economics and Sociology
Università Commerciale 'Luigi Bocconi' 2012 — 2012
Dante Aliguieri Language School 2009 — 2009
Italian Language Diplome, Italian Studies, Proficiency in Italian
Saint Andrew's School 1996 — 2009
High School Diploma
Staples January 2015 - Present
Staples April 2013 - January 2015
Staples November 2011 - April 2013
TracFone Wireless April 2010 - August 2011
Burger King Corporation March 2007 - April 2010
Skills
Customer Satisfaction, Customer Experience, Data Analysis, Managed Print Services, Leadership, Business Process..., Customer Service, Management, Training, Cross-functional Team..., Operations Management, Team Leadership, Team Building, Strategy, Strategic Planning, Analysis, Program Management, Sales, Time Management, Microsoft Excel
Education
Florida State University - College of Business 2002 — 2005
Bachelors, Finance, Multinational Business Operations
Western High School 1998 — 2002
High School Diploma, General Studies
Goldcoast Schools 2010 — 2010
Professional License, Florida Real Estate License
Kaplan University December 2010 - Present
TracFone Wireless April 2003 - December 2010
TracFone Wireless Inc May 2006 - April 2009
Skills
Student Financial Aid, Higher Education, Student Affairs, Coaching, Educational Leadership, Curriculum Development, Curriculum Design, Training, Customer Service, Team Building, Research, Marketing, Program Management, PowerPoint, Microsoft Office, Management, Leadership Development, Leadership, Fundraising, Nonprofits
Education
Kaplan University Online 2009 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, Final G.P.A 3.58
Kaplan University - Online 2007 — 2011
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Kaplan University
Master's of Science, Business, Management, Marketing, and Related Support Services
TracFone Wireless July 2012 - Present
Wal-Mart Stores, Inc. September 2009 - July 2012
The Scotts Miracle-Gro Company 2007 - 2009
Procter & Gamble de Venezuela 2003 - 2006
Procter & Gamble 2000 - 2002
Procter & Gamble 1998 - 2000
Procter & Gamble 1995 - 1998
Loral WDL / Space Systems Loral 1991 - 1993
Skills
Brand Management, Brand Architecture, Brand Equity, Competitive Analysis, Consumer Goods, Consumer Insight, Digital Marketing, Financial Services, FMCG, Integrated Marketing, Market Planning, Marketing Research, Marketing Strategy, Mobile Phone Industry, Positioning, Product Innovation, Product Management, Retail, Segmentation, Shopper Marketing, Strategic Planning, Marketing, Parallel Parking, Marketing Communications, Marketing Management, Strategy, Sales, Leadership, Management, E-commerce, P&L Management, SEO
Education
Northwestern University - Kellogg School of Management
MBA
Rice University
Bachelor of Science
Hunter College High School
TracFone Wireless November 2005 - Present
Skills
Customer Satisfaction, Mobile Devices, Customer Retention, Customer Experience, Call Centers, Call Center, Business Analysis, Process Improvement, Product Management, Telecommunications, Wireless
Education
Miami Dade College
Corelytics June 2014 - Present
F5 Networks March 2014 - September 2014
TracFone Wireless March 2012 - May 2013
Gilju Middle School August 2008 - August 2010
Skills
Microsoft Excel, Data Analysis, Microsoft Office, Forecasting, Retail, PowerPoint, Leadership, Market Research, Microsoft Word, Research, Analysis, Strategic Planning, Marketing Strategy, Public Speaking, Access, Teaching, Customer Service, Business Intelligence, Python, SQL, Microsoft SQL Server, Shell Scripting, Project Management, Microsoft Reporting..., Data Science, Data Mining
Education
University of Washington 2013 — 2015
Master of Science in Information Management, Data Science, 3.94
University of Arkansas at Fayetteville 2012 — 2013
MBA, Finance, 4.0
Harding University 2004 — 2008
Bachelor of Arts (BA), General Studies, 3.4
TracFone Wireless January 2015 - Present
Start Wireless Group November 2003 - January 2015
Page Plus Cellular January 2001 - October 2003
Skills
Mobile..., Strategic Planning, Corporate Management, Certified Project..., Call Center Development, Product Development, National Account..., Branding Development, Human Resources..., Policy/Procedure..., Business Intelligence, Market Analysis, Customer Service, VAS, Call Centers, Management, Account Management, Program Management, Quality Assurance, Operations Management, Direct Sales, Personnel Management, Customer Experience, Vendor Management, Team Building, Project Management, Business Development, Integration, Leadership, Analysis, Telecommunications, Strategic Partnerships, Sales Management, Mobile Telephony, Performance Management, Mobile Devices
Education
Villanova University 2009 — 2010
Master Certificate, Project Management
Jami'at Amman Al-Ahliyya 1992 — 1996
Bachelor's, Computer Engineering
University of St. Augustine for Health Sciences March 2015 - Present
Kaplan University October 2009 - March 2015
Adventure Sports Inc. 2002 - 2005
TracFone Wireless 1999 - 2002
Skills
Higher Education, Admissions, Communication, Adult Education, Online Enrollment, Call Centers, Customer Service, Client Rapport, Sales, Teamwork, Microsoft CRM, Microsoft Office, Writing, Social Listening, Phone Etiquette, Leadership Development, Career Counseling, Coaching, Public Speaking, Staff Development, Training
Education
Nova Southeastern University 2007 — 2009
Bachelor's Degree, Elementary Education and Teaching, 3.79 GPA Magna Cum Laude
Cable & Wireless Communications April 2015 - Present
Cable & Wireless Communications February 2014 - April 2015
TracFone Wireless July 2012 - January 2014
Murray State University January 2012 - May 2012
Delta Air Lines May 2009 - May 2011
Skills
Data Analysis, Microsoft Office, SQL, Financial Analysis, Leadership, Microsoft Excel, Microsoft PowerPoint, Strategic Planning, SQL DB2, Operations Improvement, Process Improvement, Project Management, Business Analysis
Education
Murray State University 2011 — 2012
Master of Business Administration (MBA), Finance, General
Purdue University - Krannert School of Management 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
TracFone Wireless July 2015 - Present
Smithfield Farmland August 2014 - October 2014
United States Olympic Committee June 2014 - August 2014
TQE Marketing November 2012 - August 2013
Nike November 2012 - February 2013
College Pro September 2012 - November 2012
Pelican Broadcasting February 2012 - August 2012
Skills
Social Networking, Sports Marketing, Brand Management, Marketing, SEO, Sales, Google Adwords, Facebook, Social Media, Sports, Social Media Marketing, Radio, Online Advertising, Online Marketing, Digital Marketing, Event Planning, SEM, Broadcast, Google Analytics, Marketing Communications, Event Management, Television, Marketing Strategy, Sponsorship, Public Relations, Advertising, Media Relations, Media Planning, Brand Development, Market Research, Press Releases, Leadership, Management, Public Speaking, Microsoft Office
Education
The College of William and Mary - The Mason School of Business 2013 — 2015
Master of Business Administration (MBA), Brand Management
Louisiana State University 2009 — 2010
Master of Science (MS), Sports Administration
Louisiana State University 2005 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Fiserv March 2009 - Present
Kforce Technology Staffing January 2008 - January 2009
HSBC November 2004 - January 2008
TracFone Wireless 1998 - 2004
Alx Technologies 1995 - 1998
Amadeus January 1992 - February 1995
Lynks Data System 1990 - 1991
Florimex 1984 - 1991
Skills
Project Management, CRM, PMO, SDLC, PeopleSoft, Leadership, Management, Business Strategy, Vendor Management, Salesforce.com, Analytics, PMP, Software Implementation, Business Development, Business Analysis, Program Management, Professional Services, IT Audit, SharePoint, Borland Delphi, Visio, Visual Studio, Photoshop, professional photography, Music Production, Graphic Design, Motivation, PMO set-up, Project Manager..., Full project lifecycle..., IT Project Leadership, Enterprise IT Strategy, Architecture Governance, IT Executive Management, Business Process, Software Project..., Training
Education
Miami Dade College 1982 — 1986
Associate's degree, Computer Science
Sunset Sr High School
University of Phoenix
Robot Wars of Arkansas July 2015 - Present
Brad Harvey Marketing August 2015 - Present
Blur State May 2015 - Present
Nerdies July 2013 - Present
Foundation for Nerd Advancement January 2014 - Present
Tyson Foods December 2012 - May 2014
Amos Digital November 2011 - May 2012
FD&H Mobile Media LLC 2010 - 2012
Amos Press July 2011 - October 2011
TracFone Wireless 2010 - 2011
Skills
Digital Marketing, Mobile Devices, CRM, Business Development, Management, Mobile Marketing, Analytics, Marketing, Telecommunications, Advertising, Sales Operations, Program Management, Sales, Sales Management, Business Intelligence, Strategic Planning, Project Management, Strategic Consulting, Market Research, Selling, Business Strategy, New Business Development, Strategic Partnerships, Publishing, Mobile Solutions, Business Planning, Solutions Marketing, Business Analysis, Competitive Analysis, Integration, E-commerce, Nerds, Start-ups, Higher Education, Educational Leadership, Branding & Identity, Branding, Branding Consultancy, Product Marketing, Product Development, Mobile Advertising, Brand Development
Education
Houston Baptist University - College of Business and Economics 1999 — 2001
MBA, Information Technology
Texas Tech University 1992 — 1997
BS, Mathematics
TracFone Wireless March 2014 - Present
Qpay May 2013 - June 2014
Visa February 2012 - November 2012
Greenburg and Traurig Attorneys at Law March 2002 - December 2006
Skills
Credit Cards, Banking, Financial Services, Payments, Call Center, Retail Banking, Credit, Relationship Management, Business Analysis, Customer Service, Risk Management, Debit Cards, Financial Analysis, Payment Card Processing, Portfolio Management, Vendor Management, Process Improvement, Customer Experience, Microsoft Excel, Electronic Payments, Analysis
Education
Florida State University 2006 — 2011
Bachelor of Arts, International Business, Finance
Tyson Foods November 2014 - Present
Tyson Foods September 2013 - November 2014
Starbucks November 2012 - September 2013
TracFone Wireless September 2011 - November 2012
PepsiCo October 2010 - September 2011
PepsiCo October 2006 - October 2010
PepsiCo March 2005 - September 2006
PepsiCo September 2003 - March 2005
IRI July 2002 - September 2003
Food Marketing Institute June 2001 - August 2001
Skills
Shopper Marketing, Data Analysis, Event Planning, Category Analysis, Strategic Planning, Category Management, Competitive Analysis, Market Research, Analytics, Budgeting, Consumer Insights, Communication Strategies, Customer Insight, Budgets, Management, Strategic Communications, Leadership, Analysis, Sales, Consumer Products, Forecasting, Business Development, Retail, Marketing, Marketing Research, Cross-functional Team...
Education
Texas A&M University 2000 — 2002
Masters, Agribusiness
Louisiana State University and Agricultural and Mechanical College 1995 — 1999
BS, Agribusiness
St. Joseph's Academy 1991 — 1995
TracFone Wireless July 2015 - Present
NextWave Enterprises, LLC November 2013 - October 2014
Nova Southeastern University July 2012 - August 2013
Ofimaster C.A. September 2011 - December 2011
AT&T May 2010 - October 2010
RGIS January 2010 - May 2010
Comunicaciones Garmai V.V., C.A. June 2008 - January 2010
Alimentos Berrios C.A. ALBECA April 2007 - February 2008
Alimentos Berrios C.A. ALBECA August 2005 - April 2007
Skills
Bilingual: Fluent in..., Excellent interpersonal..., Capable of working..., Confident and effective..., Committed to customer..., Logistics, Inventory Management, Retail, Merchandising, Market Research, Inventory Control, Warehousing, Telecommunications, Microsoft Office, Microsoft Excel, Team Leadership, PowerPoint, Invoicing, Public Speaking, Microsoft Word, Spanish, Marketing Strategy, Leadership, Time Management, Project Planning
Education
Nova Southeastern University 2012 — 2013
Master in Business Administration, Business Administration and Management, General, 3.78
Universidad Tecnologica del Centro 2000 — 2005
Bachelor in Business Administration and Management. Minor in Marketing and Logistics, Business administration marketing and logistics
Micros Systems Inc August 2011 - Present
TracFone Wireless 2009 - 2011
Skills
SDLC, SQL, Requirements Analysis, Unix, Java, Oracle Applications, Business Analysis, PL/SQL, Microsoft SQL Server, Oracle
Education
Jawaharlal Nehru Technological University 2001 — 2005
B.Tech, Electronics and Communications Engineering
Prosper Marketplace August 2015 - Present
Coupons Inc. October 2011 - August 2015
West Valley Staffing Group September 2011 - October 2011
Sundown6 Consulting Inc. June 2006 - September 2011
IGW Software / Global Entertainment Holdings/Equities, Inc. March 2004 - August 2006
TracFone Wireless January 2002 - March 2004
TracFone Wireless November 2000 - January 2002
TransAtlantic Bank June 1998 - July 2000
Skills
SQL Server, SSIS, SSRS, T-SQL, DTS, Log Shipping, Mirroring, OLTP, Query Analyzer, SQL Server 2000-2008, SQL Profiler, OLEDB, System Tuning, Normalization, Query Optimization, Queries, Indexing, Enterprise Manager, Partitioning, SQL Server 2005/2000, Microsoft SQL Server, SQL, Performance Tuning, Servers, Web Services, Databases, .NET, Database Design, VMware ESX, Partition, IIS, MySQL, Disaster Recovery, Stored Procedures, Linux, Data Center, Technical Support, Relational Databases, Data Warehousing, Networking, SQL Tuning, DB2, Database Administration, Shell Scripting, Perl, Testing
Education
Oracle University 2010 — 2010
MySql for Database Administrators Ed 1
Executrain 2003 — 2003
M2071B Querying Microsoft SQL Server 2000 with Transact-SQL
Executrain 2003 — 2003
M20738 Programming a Microsoft SQL Server 2000 Database
Miami Dade College 2003 — 2003
None
Productivity Point 2003 — 2003
M2072 Administering a Microsoft SQL Server 2000 Database
Witness University 2003 — 2003
Certification - Witness eQuality Balance Ver. 6.3
Microsoft 2002 — 2002
Certification - Microsoft Certified Professional (MCP)
Witness University 2001 — 2001
Certification - Witness eQuality Balance Ver. 5.2
Actavis plc May 2014 - Present
TracFone Wireless December 2012 - May 2014
Kunin Associates June 2011 - November 2012
Skills
Interviews, HRIS, Employee Relations, Cold Calling, Hiring, Customer Service, Human Resources, Leadership, New Hire Orientations, Management, Onboarding, Recruiting, Resume Writing, Performance Appraisal, Applicant Tracking..., Benefits Administration, Exit Interviews, Internet Recruiting, Performance Management
Education
Nova Southeastern University 2012 — 2014
Master's degree, Human Resources Management and Services
University of Central Florida 2007 — 2011
Interpersonal Organizational Communications
TracFone Wireless December 2013 - Present
SAIC January 2010 - April 2012
BAE Systems January 2009 - January 2010
ITT Systems June 2006 - December 2009
US Army September 1997 - August 2005
Skills
Troubleshooting, Microsoft Excel, Customer Service, Security Clearance, Inspection, Testing, Management, Procurement, Time Management, Microsoft Office, Program Management, Process Improvement, Leadership, PowerPoint, Microsoft Word, Team Leadership, Transportation, Project Management, Team Building, Strategic Planning, Maintenance & Repair, Electricians, Budgets, Public Speaking, Mechanical Testing, Military, Data Analysis, Networking, Access, Training, Negotiation
Education
Nova Southeastern University 2012 — 2014
Masters of Computer Science, Management Information Systems, 3.75
American InterContinental University 2005 — 2007
Bachelor, Information Technology; Network Administration, 3.05
Happily retired February 2012 - Present
Avocent June 2007 - February 2012
MedEvant September 2006 - June 2007
TracFone Wireless August 2005 - September 2006
Skills
Java, cics, cobol, Requirements Analysis, COBOL, Software Development, CICS, SQL, Testing
Education
Howard University 1970 — 1975
BS, Electrical Engineering
Howard University 1970 — 1975
Bachelor's degree, Electrical and Electronics Engineering
OpenPeak May 2015 - Present
Apps Direct September 2011 - Present
Interval International March 2014 - May 2015
Royal Caribbean International September 2011 - March 2014
TracFone Wireless June 2011 - September 2011
Sensei, Inc. January 2009 - May 2011
Exadel December 2007 - March 2009
Exadel January 2007 - December 2007
Exadel, Belarus branch http://www.exadel.com (Minsk, Belarus) January 2005 - March 2006
Luxoft March 2004 - December 2004
Skills
Enterprise Architecture, Java, Spring, Hibernate, Struts, J2EE, RMI, EJB, OOP, SOA, HTML + CSS, JavaScript, Web Services, JAX-WS, UML Tools, JAXB, XSL, XML, JCR, XACML, Java Enterprise Edition, RichFaces, Design Patterns, Maven, Subversion, Servlets, JBoss Application Server, HTML, Core Java, Web Applications, Agile Methodologies, Weblogic, Oracle, Spring Framework, Spring Boot, RabbitMQ, REST
Education
Moscow Institute of Physics and Technology 2002 — 2003
Specialist, Enterprise Java Development
State Education Center "Algorithm PC" (Minsk, Belarus) 2001 — 2001
AA, Java Programming
Belarusian State University of Informatics and Radioelectronics 1996 — 1998
MA, Television and Broadcasting
Military Academy of Belarus 1992 — 1996
Telecommunications
National Defense Industrial Association October 2010 - Present
Advanced Computer Concepts March 2009 - October 2010
Green Field S.A. February 2007 - November 2007
TracFone Wireless May 2006 - December 2006
Skills
Strategic Planning, Program Management, Project Management, Team Leadership, Business Intelligence, Microsoft Office, SharePoint, Data Mining, Data Integrity, Customer Satisfaction, Customer Oriented, Query Writing, Query Optimization, Data Management, CRM databases, Close Attention to..., Strategic Financial..., Market Research, CRM, Project Planning
Education
Liberty University 2010 — 2012
MAML, Masters in Management & Leadership - Overton Graduate School of Business
Liberty University
BS, Business Management
Universidad Católica Boliviana
Lic., Administracion de Empresas
InComm January 2015 - Present
Qpay August 2007 - December 2014
Crescent Heights January 2003 - July 2007
TracFone Wireless January 2000 - August 2002
Skills
Network Administration, Management, Active Directory, IT Management, DHCP, DNS, SharePoint, Network Security, System Administration, Visio, Troubleshooting, Windows Server, Network Design, Network Architecture, Firewalls, Servers, Software Documentation, VPN, Security, Disaster Recovery, Data Center, Networking, WAN, Cloud Computing, Cisco IOS, Load Balancing, CCNA, TCP/IP, Routing, Network Engineering, Virtualization, Citrix, Switches, LAN-WAN
Education
New Horizon 2001 — 2003
Networking
Nova Southeastern University
Networking, Network Services and Systems Information
MATTLogic August 2010 - Present
The Ironside Group, Inc. 2012 - Present
Genuine Parts Company 2010 - 2011
Corevision April 2008 - August 2010
Cognos 2000 - 2008
SunTrust Bank 2006 - 2007
Merial 2005 - 2006
Tracfone Wireless 2004 - 2004
Bausch & Lomb 2003 - 2004
Kimberly-Clark 2001 - 2002
Skills
Business Intelligence, Data Warehousing, Cognos, Data Modeling, Requirements Analysis, Project Planning, Data Marts, Databases, TM1, Cubes, Data Migration, Management Consulting, ETL, Dashboard, Data Integration, Business Analysis, OLAP, Requirements Gathering, Solution Architecture, Enterprise Architecture, Business Requirements, Dimensional Modeling, SQL, Business Analytics, Data Warehouse..., Business Development, Enterprise Software, Microsoft SQL Server, Master Data Management, SDLC, Software Project..., Oracle, Project Management, Database Design, Data Analysis, SSIS, Data Quality, BICC, Cognos Dynamic Cubes, Business Process..., Team Leadership, Offshore Resource..., DB2, Business Intelligence...
Education
Information Technology Institute 1997 — 1998
Post Graduate Diploma, Information Technology
NED University of Engineering and Technology 1990 — 1995
BE, Mechanical Engineering
TracFone Wireless February 2012 - Present
DeVry University August 2010 - February 2012
OfficeMax August 2008 - August 2010
Aqua Air Environmental Engineer pvt. Ltd., March 2007 - March 2008
En-Vision Enviro Engineers Pvt. Ltd. September 2005 - March 2007
Skills
Oracle, Oracle SQL, Access, MS Office Suite, AutoCAD, MS Project, Windows 7, Microsoft Windows 98, Windows XP Professional, Visio, PL/SQL, Computer Repair, Microsoft Office, Windows, Excel, XP, Troubleshooting, Operating Systems, Microsoft Excel, Project Planning, Manufacturing, Programming, Customer Service, Software Documentation, Process Engineering, Team Leadership, Process Improvement, Testing, Outlook, Quality Assurance, SQL, Analysis, Integration, Data Analysis, Management, Unix, PowerPoint, SharePoint, Java, SAP, Program Management, Project Management, Business Analysis, Microsoft Word, Training, Databases, Process Simulation, Operations Management, SDLC, Minitab
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MISM, Managemant Information Systems
University of Pune 2001 — 2005
Bachelor of Engineering, Chemical Engineering
TracFone Wireless November 2013 - Present
Celebrity Cruises November 2009 - September 2013
Celebrity Cruises December 2005 - November 2009
Royal Caribbean Cruises, Ltd. February 2003 - December 2005
Royal Caribbean Cruises, Ltd. April 2001 - February 2003
Royal Caribbean Cruises, Ltd. December 1997 - April 2001
Skills
Forecasting, Essbase, Financial Analysis, Hyperion Enterprise, Financial Reporting, Budgets, Accounting, Sarbanes-Oxley Act, Variance Analysis, Financial Modeling, Financial Forecasting, Managerial Finance, Revenue Analysis, Strategic Financial..., Financial Accounting, Data Analysis, Access Database, Microsoft Office, Revenue Forecasting, Cost Accounting, Financial Planning, Hyperion, Accounts Receivable
Education
Nova Southeastern University 1998 — 2000
Masters of Accounting, Management Accounting
Howard University 1993 — 1997
Bachelor of Business Administration (B.B.A.), Accounting
TracFone Wireless November 2014 - Present
The Triple-I Corporation January 2014 - September 2014
Soakb Group LLC January 2011 - December 2013
The Latin Products LLC January 2008 - January 2013
Metro Brokers/GMAC Real Estate June 2004 - April 2008
ECI Groups April 2001 - June 2005
Skills
E-commerce, Marketing, SEO, Entrepreneurship, Business Development, Leadership, Business Planning, Online Advertising, Social Media Marketing, Online Marketing, Commerce, Project Management, Negotiation, Management, Consulting, Strategic Consulting, Supply Chain Management, Marketing Management, Organization Change..., Program Management, IT systems development, IT MDM Strategy, ERP, Client Account..., Resource Management, Team Building, SharePoint, HP Quality Center, Mobile Marketing, Marketing Strategy, Strategy, Change Management, Account Management
Education
Nova Southeastern University 2015 — 2017
Master of Business Administration (M.B.A.), Management
Mercer University 1998 — 2002
Bachelor of Science, Computer Information Systems
ADP December 2013 - Present
TracFone Wireless October 2010 - November 2013
Kforce Inc 2009 - 2013
World Avenue August 2008 - February 2009
Interval International 2008 - 2009
JM Family Enterprises January 2008 - July 2008
Massachusetts Department of Public Health January 2007 - December 2007
Tavant Technologies 2004 - 2007
Ameriquest Mortgage August 2004 - December 2006
Skills
Software Development, Spring, SOA, Web Services, Java Enterprise Edition, Tomcat, Struts, JMS, JSP, XML, Hibernate, Java, EJB, Agile Methodologies, JDBC, Oracle, Maven, Ant, SOAP, Digital Security, Test Driven Development, Social Networking..., Artificial Intelligence, NoSQL, Linux, Discrete Mathematics, Ubiquitous Computing, Big Data, Spring Framework
Education
Harvard University
Ecommerce Strategies
Indian Institute of Technology, Kharagpur
Post Graduate in IT, Information Technology
Sun System
Sun Certified, Java Business component Developer
Singleton Consulting August 2014 - Present
Active Business Network December 2009 - December 2014
IBM September 2009 - January 2010
West Corporation January 2006 - June 2009
TracFone Wireless December 2003 - January 2005
AT&T 2001 - 2003
Lucent Technologies June 2000 - May 2001
Skills
Integration, Software Development, Agile Methodologies, SQL, Java, Telecommunications, Unix, Requirements Analysis, Business Analysis, JavaScript, Microsoft SQL Server, XML, Consulting, Management
Education
Queen's University 1993 — 1995
MSc, Computer Science
Laurentian University/Université Laurentienne 1989 — 1993
BSc, Computer Science
JPMorgan Chase September 2012 - Present
Collabera June 2012 - September 2012
Bowe Bell + Howell November 2008 - May 2012
Axiom Technology Group October 2006 - November 2008
Crowe Chizek March 2008 - April 2008
TracFone Wireless September 2007 - March 2008
Great American Insurance May 2007 - August 2007
Skills
Spring, Hibernate, Struts, JDBC, AJAX, Java, JavaScript, Unix, SOAP, JBoss Application Server, Linux, Software Development, Web Services, Oracle, XML, SDLC, Microsoft SQL Server, Design Patterns, Agile Methodologies, Subversion, Testing, Java Enterprise Edition, SOA, Eclipse, PL/SQL, .NET, Tomcat, Software Engineering, SQL, JSP, Weblogic, Ant
Education
Jawaharlal Nehru Technological University 2001 — 2005
B.Tech
Farelogix July 2015 - Present
Nova Southeastern University May 2015 - July 2015
Royal Caribbean Cruises, Ltd. August 2014 - March 2015
IOS Health Systems December 2011 - June 2013
Global Personals Media February 2009 - November 2011
TracFone Wireless September 2008 - February 2009
Kaplan January 2006 - September 2008
PBS&J August 2004 - November 2005
ABN AMRO 2002 - 2004
Cruise Path Network 2000 - 2002
Skills
Quality Center, User Acceptance Testing, System Testing, Test Design, Regression Testing, Test Planning, Manual Testing, Quality Assurance, SQL, Testing, Waterfall, SDLC, Test Automation, Web Applications, Black Box Testing, QTP, Test Cases, Selenium, SharePoint, MySQL, HP Quality Center, HP QTP
Education
Miami Dade College 1995 — 1999
Case Ghost February 2014 - August 2015
American Arbitration Association June 2010 - November 2013
Union Corp Bay Solutions January 2009 - June 2010
TracFone Wireless February 2007 - November 2008
Arise Virtual Solutions Inc. January 2005 - November 2006
DHL July 1989 - 2005
Skills
Training, Conflict Resolution, Mediation, Management, Customer Service, Recruiting, Alternative Dispute..., Conflict Management, Leadership Development, Performance Management, HRIS, Microsoft Office, Employee Relations, Dispute Resolution, Supervisory Experience, Human Resources, Employee Training, Staff Development, Office Management, Time Management, Building Relationships, Staff Appraisal, Case Management, Legal Research, Cultural Diversity, Case Managment, Bilingual, Administration, HR Project Management, Account Management, Program Management, Program Development, Staff Management, Staff Supervision, Writing, Management Training..., One-on-one Instruction, Leadership, Process Improvement, Coaching, Team Building, Vendor Management, Call Centers, Operations Management, Customer Satisfaction, Team Leadership, Team Management, Outsourcing, Strategy
Education
Miami Dade College 1982 — 1985
Associate's degree, Business Administration/Management, General
Health November 2014 - February 2015
Fred E. Glickman, P.A. March 2012 - November 2014
Garrido & Rundquist, P.A. January 2011 - January 2012
11th Judicial Circuit Court January 2011 - May 2011
HUMANA, INC June 2006 - November 2009
TracFone Wireless 2006 - 2006
TracFone Wireless 2005 - 2006
ADP TotalSource 2004 - 2005
American Express January 1998 - January 2004
American Express 1998 - 2004
Skills
Lotus Notes, Outlook, Fax, Telephone Skills, Excel, Supervisory Skills, Customer Satisfaction, Spanish, Administrative Support, PowerPoint, Word, Typing, Customer Relations, Documentation, Conferences, Accounting, Windows, Shipping, Spreadsheets, Data Entry, Administration, Access, Customer Service, Billing, Accounts Receivable, Time Management, Internet Explorer, Hiring, Microsoft Office, Visio, Office Management, Scheduling, Accounts Payable, ADP, PeopleSoft, Call Center, Problem Solving, Policy Analysis, Inventory Management, Invoicing, Microsoft Works, Research, Confidentiality, Analysis, Expenses, Office Administration, Calendars, Charts, Quickbooks, Internet Research
Education
Rollins College 1991 — 1992
Paralegal, Paralegal
Southwest Miami Senior High 1983 — 1985
Miami Dade College
Computer Science
Young Entrepreneurs in Toronto September 2014 - Present
LMG Global March 2014 - July 2014
TracFone Wireless March 2013 - August 2013
FIFA June 2011 - August 2011
Universidad del Norte June 2010 - October 2010
Skills
Microsoft Office, Microsoft Excel, Financial Analysis, Marketing Strategy, Teamwork, Team Leadership, Customer Service, Finance, Leadership, Data Analysis
Education
George Brown College 2013 — 2014
Marketing Managment and Financial Services, Business, Management, Marketing, and Related Support Services
Universidad del Norte 2008 — 2013
Bachelor of international Business, Marketing, Emphasis in Finance
TracFone Wireless May 2012 - Present
Phoenix Children's Hospital 2004 - 2006
Fundación Omar Dengo 1989 - 1994
Skills
Language Teaching, Translation, Linguistics, Proofreading, Multilingual, Editing, Social Media, Public Relations, English, Spanish, Trados, Localization, Legal Translation, Interpreting, Technical Translation
Education
Indiana University Bloomington 1988 — 1989
MA, English
University of Costa Rica 1981 — 1986
BA, English
Royal Caribbean Cruises, Ltd. March 2015 - Present
Royal Caribbean Cruises, Ltd. September 2013 - March 2015
TracFone Wireless September 2012 - September 2013
Consolidated Credit February 2011 - December 2011
HomeXperts June 2008 - January 2011
Skills
Business Analysis, Skilled Multi-tasker, Team Building, Requirements Analysis, Training, Customer Service, Integration, Management, Software Documentation, Research, Quality Assurance, Quality Management, Quality Control, SDLC, ALM, JIRA, Zephyr, BMC Remedy, Microsoft Office, JavaScript, Crash Dump Analysis, Code Review, PeopleSoft, Scrum, Agile Methodologies, CSS, Selenium, iMacros, Powershell, HP QTP, LoadRunner
Education
Miami Dade College
Dell May 2012 - Present
Dell July 2004 - July 2012
The Answer Group (TAG) January 1999 - January 2001
TracFone Wireless January 1998 - January 1999
PRC, LLC January 1996 - January 1998
Skills
Call Centers, Troubleshooting, Hardware, Computer Hardware, Management, Project Management, People Management, Team Leadership, Microsoft Excel, Windows XP
Education
Miami Dade College 2001 — 2003
Associate's degree
Assurant July 2014 - Present
Ryder System, Inc. March 2014 - July 2014
TracFone Wireless August 2010 - October 2013
TracFone Wireless October 2011 - August 2013
Resource Technologies Corporation April 2010 - July 2011
Florida Department of Transportation December 2007 - April 2010
Sunrise Opportunities, Inc January 2003 - October 2007
Skills
Windows 7, Troubleshooting, Technical Support, Networking, Laptops, Access, Outlook, Training, Microsoft Office 2007, Printers, Hardware, Management, Network Security, Windows, Microsoft Exchange, Help Desk Support, Information Technology, Windows Server, XP, Software Installation, Network Administration, Computer Hardware, VPN, Software Documentation, Operating Systems, System Deployment, Microsoft Technologies, IT Operations, Software, Windows Vista, System Administration, Active Directory, Servers, Databases, Microsoft Office, Windows XP, Customer Service, Security, Microsoft SQL Server, Leadership, VMware, DHCP
Education
ITT Technical Institute-Miami 2009 — 2012
Bachelor's degree, Computer and Information Systems Security, 3.5
ITT Technical Institute 2008 — 2010
Associate of Science Degree, Information Technology; Computer Network Systems
Arise Virtual Solutions Inc. January 2012 - Present
TracFone Wireless October 2008 - January 2012
Arise Virtual Solutions Inc. March 1998 - April 2008
City of Hialeah July 2000 - July 2005
Skills
Outsourcing, Vendor Management, Customer Satisfaction, Customer Service, Customer Experience, Call Centers, BPO, Technical Support, Process Improvement, Workforce Management, Troubleshooting, Telecommunications
Education
American Institute of Science 2000 — 2002
Forensics and criminal investigation, A
Newtown High School 1974 — 1978
Miami Dade College
TracFone Wireless May 2015 - Present
United States Steel Corporation March 2014 - May 2015
Accenture April 2011 - March 2014
Impact Creative Marketing August 2010 - January 2011
Skills
Oracle, Shell Scripting, Troubleshooting, Unix, SOA, System Deployment, SQL, Data Migration, ITIL, Enterprise Architecture
Education
Northern Kentucky University 2008 — 2011
Bachelor of Science (B.S.), Computer Information Technology
Academy of Marketing and Socio-Informational Technologies 2002 — 2006
Bachelor of Science (B.S.), International Relations and Diplomacy
AvMed September 2014 - Present
Assurant Solutions June 2012 - September 2014
TracFone Wireless October 2010 - November 2012
Gemalto May 2007 - June 2010
Teleperformance November 2005 - May 2007
Hewlett-Packard 1988 - 1999
Skills
Software Project..., Program Management, Team Management, Telecommunications, PMP, Business Analysis, Requirements Analysis, Project Management, Integration, Mobile Payments, CMMI, IT Management, Project Portfolio..., Pre-sales, Leadership, SDLC, PMO
Education
HEC Montréal 2006 — 2008
Certificate, Project Management
Universidad Católica Andrés Bello 1999 — 2000
Master of Business Administration (MBA), Marketing & Finance
Universidad Católica Andrés Bello 1998 — 2000
MBA, Management - Marketing
Universidad Metropolitana (VE)
Engineer Bsc, System Engineering
TracFone Wireless February 2015 - July 2015
Jamaica National Overseas 2011 - 2011
Skills
Event Management, Event Planning, Customer Service, Invoicing, Social Media Marketing
Education
Nova Southeastern University 2012 — 2014
Master of Business Administration (MBA), Supply Chain Management
University of the West Indies 2007 — 2010
Bachelor of Science (BSc) Management Studies, Marketing
San Ysidro Health Center November 2010 - Present
Open Door Community Health Centers May 2003 - November 2010
College of the Redwoods 2002 - 2003
TracFone Wireless 2000 - 2002
Outreach Broward 1992 - 2000
Skills
Employee Relations, Performance Management, Compensation, Talent Management, Event Planning, Deferred Compensation, Onboarding, Human Resources, Training, Applicant Tracking..., Personnel Management, Benefits Administration, Recruiting, Talent Acquisition, Organizational..., College Recruiting, FMLA, New Hire Orientations
Education
National Louis University
Bachelor's Degree, Management
National-Louis University
Bachelor of Arts (B.A.), Management
TracFone Wireless 2015 - Present
Medtronic 2011 - 2014
Medtronic 2011 - 2013
Stryker Latin America 2007 - 2011
MetroPCS 2002 - 2007
Compass Health Systems, LLC 1999 - 2002
Skills
Performance Management, Coaching, Employee Relations, Organizational..., Employee Engagement, Leadership Development, Talent Management, Recruiting, Human Resources, Training, Change Management, Onboarding, Event Management, Leadership, Customer Service, Project Management, Team Leadership, Management, Microsoft Office, Interviews, Strategy, Sales, Time Management, Project Planning, Outlook, Employee Benefits, Payroll, Marketing, Negotiation, Team Building, Strategic Planning
Education
Keller Graduate School of Management of DeVry University 2013 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2007 — 2012
Bachelor's of Science, Business Management
TracFone Wireless May 2014 - Present
Tata Consultancy Services September 2011 - April 2014
GE Appliances & Lighting November 2010 - September 2011
CtrlS Datacenters Ltd March 2008 - October 2010
Skills
Oracle Service Bus, Oracle, Oracle BPEL, SOA, Oracle SOA Suite, Weblogic, BPEL, Oracle RAC, WebLogic, Oracle Fusion Middleware, Integration, SQL, Web Services, OSB, Unix, Requirements Gathering, Tomcat, PL/SQL, Red Hat Linux, Apache, Requirements Analysis, Java, BAM, Cluster
Education
Jawaharlal Nehru Technological University 2009 — 2011
Mtech, computers
Nilsen Ventures August 2015 - Present
First Classics Inc July 2014 - August 2015
TracFone Wireless 2013 - 2014
TracFone Wireless 2011 - 2013
TracFone Wireless 2010 - 2011
Brunswick Corporation 2007 - 2008
Executive Office of Governor Jeb Bush 2004 - 2006
Skills
Telecommunications, Wireless, Mobile Devices, Product Management, Strategic Partnerships, Business Development, Mobile Technology, Cross-functional Team..., Mobile Communications, Strategy, Product Marketing, Competitive Analysis, New Business Development, Account Management, CRM, Outsourcing, Cloud Computing, Business Strategy, Start-ups, Go-to-market Strategy, Healthcare, Mobile Health, Health Insurance
Education
Stetson University College of Law 2006 — 2009
Doctor of Law (JD)
Florida State University 2003 — 2006
Bachelor of Social Science
ONDIGO March 2015 - Present
THIRD COMMA April 2009 - Present
TRACFONE WIRELESS June 2012 - September 2013
BOOST MOBILE March 2004 - March 2009
OAKLEY January 2001 - February 2004
U.S. DYNAMIC INDUSTRY GROUP June 1999 - December 2000
ANUCCI October 1997 - June 1999
Skills
Market Penetration, Marketing, Negotiation, Product Launch, Business Development, Start-ups, Competitive Analysis, Business Strategy, New Business Development, Strategic Partnerships, Pricing Strategy, Strategy, Relationship Management, Strategic Planning, Sales Management, Sales Operations, Leadership, CRM, Management, Sales, E-commerce, Entrepreneurship, Product Development, Mobile Devices, Cross-functional Team..., Business Planning, B2B, Marketing Strategy, Product Management, Product Marketing, Telecommunications, Vendor Management, Mergers & Acquisitions, Account Management, Marketing Management, Retail, Market Planning, Segmentation, Advertising, Brand Management, Pricing, Channel Partners, Executive Management, Training, International Business, Analysis, P&L Management
Education
Georgetown University - The McDonough School of Business 2008 — 2009
Master of Business Administration, Emphasis on Global Trade, International Policy, and Entrepreneurship
Georgetown University - The McDonough School of Business 2007 — 2008
Certificate, Director Leadership Series
University of California, Santa Barbara 1993 — 1998
Bachelors of Arts, Business Economics
Fenari Systems January 2014 - Present
Siemens May 2008 - September 2013
TracFone Wireless April 2007 - March 2008
Motorola, Inc. March 2004 - March 2007
Motorola, Inc. November 1997 - March 2004
Skills
Change Management, Business Development, Six Sigma, Process Improvement, Strategy, CRM, Contract Negotiation, Supply Chain Management, Acquisition Integration, Financial Analysis, Enterprise Risk..., Leadership Development, Management, Program Management, Business Process..., Project Management, Integration, Mobile Devices, Governance, Leadership, Mergers & Acquisitions, Budgets, Cross-functional Team..., Human Resources, Team Leadership, Project Planning, Telecommunications, Business Analysis, Consulting, Strategic Planning, Management Consulting, Team Management, Business Planning, Analysis, Product Management, Sales, Finance, Business Strategy, PMO, Negotiation, Executive Management, Microsoft Project, Vendor Management
Education
Nova Southeastern University 2004 — 2006
Master of Business Administration (MBA), International Business
The George Washington University 2005 — 2005
Master Certificate in Project Management
Rutgers University-New Brunswick 1990 — 1993
Bachelor of Science (BS), Electronics Engineering
TrueBlue Inc. June 2015 - Present
TracFone Wireless June 2013 - June 2015
TracFone Wireless October 2011 - June 2013
THINK Interactive, Inc January 2011 - August 2011
THINK Interactive, Inc November 2009 - January 2011
THINK Interactive, Inc October 2007 - October 2009
DigitasLBi (formerly Digitas) April 2006 - August 2007
Carat Fusion January 2003 - April 2006
Rapp Collins Worldwide 2002 - 2003
Royal Philips Electronics N.V. 1999 - 2002
Skills
Market Research, Revenue Management, Client Services, Strategic Planning, Marketing Strategy, Brand Awareness, Online Marketing, Online Advertising, SEO, Customer Retention, Program Management, Project Portfolio..., Product Marketing, Product Launch, Product Strategy, Corporate Branding, Brand Equity, Website Development, Email Marketing, Loyalty Marketing, Brand Loyalty, Social Media, Social Marketing, ecommerce, Lead Generation, E-commerce, Strategy, Product Management, Mobile Devices, Brand Management, Competitive Analysis, Marketing, Interactive Marketing, Creative Direction, Account Management, Mobile Marketing, Digital Strategy, Integrated Marketing, SEM, Multi-channel Marketing, Analytics, Web Analytics, Digital Marketing, Direct Marketing, Strategic Partnerships, PPC, Marketing Management, Leadership, Management, Social Media Marketing
Education
Oglethorpe University
Bachelor of Business Administration, Marketing / Mathematics
Our-Hometown, Inc. May 2015 - Present
TracFone Wireless July 2013 - April 2015
Simple Mobile March 2012 - June 2013
tracfone January 2005 - March 2012
TracFone Wireless August 2000 - December 2004
AIG June 1997 - January 1999
Skills
Outsourcing, Wireless, Vendor Management, Integration, Telecommunications, Cloud Computing, Strategic Partnerships, Mobile Devices, Virtualization, Strategy, SaaS, Call Center, IT Operations, Management, Product Management, Business Development, Program Management, Cross-functional Team..., Call Centers, Project Management, Disaster Recovery, Strategic Planning, IT Strategy, Start-ups, Data Center
Education
Morehead State University 1975 — 1977
MS, Secondary Ed and math
Morehead State University 1971 — 1975
BS, Mathmatics
Augusta high school
Tracfone Wireless January 2002 - Present
Skills
Software Quality..., Mobile Devices, Product Development, Product Management, Telecommunications, Management, Cross-functional Team..., Change Management, Integration, Wireless, Vendor Management, Process Improvement, Quality Assurance, Strategic Planning, Business Analysis, Agile Methodologies, Program Management, Project Management, Business Strategy
Education
Northeastern University 1982 — 1983
Ms, Engineering Management
Northeastern University 1978 — 1982
Bs, Industrial Engineering
Tyco May 2014 - July 2015
Altegra Health March 2013 - May 2014
TLO October 2010 - May 2012
TracFone Wireless January 2008 - July 2010
Focus Air January 2005 - March 2007
Skills
Security, Adobe Acrobat, Software Documentation, Linux, HTML
Education
Nova Southeastern University 1993 — 1994
Computer Science, 3.51
JEB Stuart High School 1962 — 1964
TracFone Wireless June 2014 - Present
Costa Farms August 2012 - July 2014
Monterey Boats May 2012 - August 2012
Armani Exchange May 2008 - May 2010
Skills
Systems Engineering, Visual Basic, Oracle SQL Developer, Operations Research, Supply Chain, Statistics, Lean Manufacturing, Calculus, Chemistry, Physics, Economics, Excel, AutoCAD, Statics, Materials, Engineering Economics, Quality, Facilities Management, Process Simulation, Process Improvement, Spanish, Portuguese, Microsoft Excel
Education
University of Florida 2010 — 2012
Bachelor of Science (BS), Industrial Engineering
Miami Dade College 2008 — 2010
Bachelor of Science (BS), Industrial Engineering
TCF Bank September 2014 - Present
Bill Hurley Consulting October 2006 - Present
Accenture Mortgage Cadence December 2013 - September 2014
UCare July 2013 - September 2013
tapQa April 2013 - June 2013
Blue Cross Blue Shield of Minnesota July 2011 - March 2013
Wells Fargo Bank September 2010 - July 2011
TracFone Wireless March 2010 - September 2010
Lifetouch National School Studios March 2009 - September 2009
Logic Information Systems December 2006 - October 2008
Skills
Software Quality..., Business Analysis, Testing, Manual Testing, Test Automation, User Acceptance Testing, Integration, Software Documentation, Quality Assurance, Quality Center, Test Planning, QTP, Requirements Analysis, Agile Methodologies, SDLC, Oracle, Visio, Microsoft SQL Server, SQL, XML, Software Development, Web Applications, Databases, Test Cases, Software Project..., Requirements Gathering, Analysis, Software Design, System Testing, SharePoint, HP Quality Center
Education
Minnesota School of Business 1998 — 2000
Associates, Multimedia Computer Graphics
Edina
Edina
Royal Caribbean Cruises, Ltd. October 2013 - Present
Royal Caribbean International March 2008 - Present
Blue Frog Solutions August 2006 - March 2008
TracFone Wireless May 2004 - August 2006
LHS August 1998 - October 2002
Skills
Project Management, Telecommunications, CRM, Software Development, Integration, Management, Software Quality..., Financial Services, Cross-functional Team..., PMP, Analysis, Leadership, PMO, Change Management, Business Development, Business Process, Oracle, IT Management, Software Project..., ITIL, SDLC, Requirements Analysis, Agile Methodologies, Strategy, Project Portfolio..., Cloud Computing, Program Management, Product Management, Business Analysis, Agile Project Management, SOA, MS Project, Project Planning, Process Improvement, Team Building, IT Strategy, Business Process...
Education
IESA 1996 — 1998
MBA
Universidad Simón Bolívar 1989 — 1994
B.S.
Instituto Escuela 1987 — 1989
High School
Elementary School
Miqueo Ink May 2015 - Present
TracFone Wireless February 2012 - May 2015
TracFone Wireless October 2009 - February 2012
TracFone Wireless April 2007 - October 2009
Black and Decker August 2006 - May 2007
Miqueo INK April 2003 - August 2006
ByeByeNow Travel 2000 - 2001
Skills
Account Management, Customer Retention, Marketing Strategy, Online Advertising, Digital Marketing, Contract Negotiation, Marketing Communications, Advertising, Spanish, Social Media Marketing, Microsoft Office, Social Media, Telecommunications, Wireless, SOA, PMP, Business Process..., Business Analysis, Cross-functional Team..., Project Management, CRM, Strategy, Business Development, Marketing, SEO, Direct Marketing, Product Management, E-commerce, Product Development, Program Management, Business Intelligence, Leadership, Mobile Marketing, Mobile Devices, Competitive Analysis, Copywriting, Strategic Partnerships, Product Marketing, Direct Sales, Process Improvement, Analytics, Negotiation, Vendor Management, User Experience, Start-ups, Analysis, New Business Development, Team Leadership, Management, Online Marketing
Education
Institute for Integrative Nutrition 2013 — 2014
Board Certified Health Coach, Health Coaching
Miami Ad School 2001 — 2003
Advertising and Marketing, Copywriting
University of Central Florida 1996 — 1998
Bachelor's degree, English Literature
Power Financial Credit Union June 2006 - December 2012
TracFone Wireless June 2004 - February 2006
MCI July 2003 - May 2004
AOL 2002 - 2004
Skills
Online Advertising, Direct Marketing, Business Development, Marketing Strategy, Email Marketing, Social Media, Marketing Communications, Advertising, Account Management, E-commerce, Sales, SEO, Strategic Planning, SEM, Strategic Partnerships, Integrated Marketing, Digital Marketing
Education
James Madison University 1995 — 1999
Bachelor of Arts, Speech Communications
TracFone Wireless July 2013 - Present
DBLmediastudio July 2012 - July 2013
Skills
Telecommunications, Product Management, Windows, Microsoft Office, Customer Service, Microsoft Excel, Research, English, Outlook, PowerPoint, Microsoft Word, Public Speaking, Quality Center, Agile Methodologies, Software Quality...
Education
Miami Dade College 2012 — 2013
NTT DATA Americas November 2013 - Present
TracFone Wireless December 2012 - November 2013
Floyd Memorial Hospital & Health Services March 2012 - December 2012
Floyd Memorial Hospital & Health Services March 2010 - March 2012
Floyd Memorial Hosptial & Health Services April 2004 - March 2010
Floyd Memorial Hospital & Health Services December 2001 - April 2004
Floyd Memorial Hospital and Health Services December 1999 - January 2001
Floyd Memorial Hospital & Health Services December 1997 - December 1999
Papa Johns March 1998 - November 1998
Bauer, Blake & Biery LLC March 1995 - 1997
Skills
WebSphere Portal, WebSphere Application..., Databases, Lotus Domino, Lotus Connections, JavaScript, Quickr, Portals, Websphere, Software Documentation, DB2, OS/400, IBM iSeries, SOA, Lotus Notes, Enterprise Architecture, Software Project..., Microsoft Office, IBM HTTP Server, Website Development, IBM Certified, IT Strategy, AIX, Windows Server, Apache, Troubleshooting, Sametime, Unix, Solution Architecture, Servers, Software Development, Integration, SDLC, WebSphere, IBM AIX, Cloud Computing, Project Management, Business Analysis, Testing, Enterprise Software, Web Applications, IT Service Management, Consulting, HTML, CRM
Education
Indiana University-Southeast 1998 — 2004
BSCS, Computer Science
North Central College 1983 — 1984
Computer Science
Johnsburg HS
Vendavo, Inc. May 2011 - Present
Move, Inc. October 2010 - May 2011
Adobe Systems March 2009 - October 2010
Applied Materials May 2008 - February 2009
TracFone Wireless September 2006 - May 2008
Dhishna Technologies Pvt. Ltd September 2004 - April 2006
Skills
LoadRunner, Web Services, Performance Tuning, SDLC, JBoss Application Server, JMeter, Load Testing, Databases, Web Applications, Agile Methodologies, Quality Center, Test Automation, Business Intelligence, HP Business..., Testing, SAP Netweaver, Flex, HP Openview, Firebug, Dynatrace, Enterprise Software, Capacity Planning, Baselining, HP Performance Center, QTP, WebLogic, Test Planning, Benchmarking, HP QTP, Software Development, CRM
Education
University of Madras 1995 — 1998
Master of Computer Applications (M.C.A.), Computer Software Engineering
Mahatma Gandhi University 1992 — 1998
Bsc, Maths
TracFone Wireless June 2014 - November 2014
360T March 2012 - June 2013
Commerz Finanz GmbH April 2010 - February 2012
Freelancer April 2009 - December 2009
Radiant InfoSystems March 2007 - April 2009
SureServSolutions Inc April 2006 - February 2007
Skills
Spring, Java Enterprise Edition, Java, Hibernate, JSP, Maven, Tomcat, Ant, JUnit, EJB, JBoss Application Server, Weblogic, Struts, Web Services, Servlets, JMS, JPA, Design Patterns, Eclipse, UML, Subversion, Multithreading, JSF, SOA, Oracle, OOP, Object Oriented Design, PL/SQL, Agile Methodologies, Scrum, AJAX, XML, Unix, Unix Shell Scripting, Software Development, Spring Framework, Shell Scripting
Education
Indian Institute of Technology, Kanpur 2000 — 2005
Master of Science Integrated
U.S and E.U Enterprises March 2014 - Present
TracFone Wireless January 2006 - January 2014
HP Consultant to Ceridian Corporation April 2005 - September 2005
HP February 2004 - June 2004
Skills
Disaster Recovery, Analysis, Project Planning, IT Management, Business Continuity, Wireless, Telecommunications, Training
Education
Marist College
BA, History
Intellect Design Arena Ltd A Polaris Group Company March 2014 - Present
Verde Beans August 2013 - Present
Apps N'At 2014 - Present
Baking Ninjas March 2013 - January 2015
Environmental Charter School at Frick Park 2012 - June 2014
General Dynamics C4 Systems August 2006 - February 2014
E*TRADE Financial November 2005 - August 2006
Chicago Board of Trade March 2004 - November 2005
TracFone Wireless January 2003 - March 2004
Aon January 2002 - September 2002
Skills
Human Centered Design, User Experience Design, User Research, User Interface Design, Unix, Solaris, Information Architecture, Requirements Gathering, Integration, Concept Mapping, XSLT, Servers, System Architecture, Testing, Apache, Software Design, XML, Software Engineering, Operating Systems, Enterprise Software, Tomcat, SQL, Troubleshooting, Perl, Distributed Systems, Software Development, Networking, Hardware, Architectures, Linux, Object Oriented Design, Strategy, Oracle, SAN, Singing, Data Science, Managing Workflow, Data Analysis, Workshop Facilitation, User Experience
Education
University of Phoenix 2006 — 2008
Master of Arts (M.A.), Adult Education and Training, 4.0
Massachusetts Institute of Technology 1992 — 1996
BS, Cognitive Science
Tracfone Wireless 2005 - Present
Education
Isenberg School of Management, UMass Amherst 1986 — 1990
TracFone Wireless December 2010 - Present
tracfone wireless November 2006 - Present
American Express 2000 - 2005
Alamo Rent A Car 1990 - 1995
Skills
BPO, Call Center, Vendor Management, Process Improvement, Six Sigma, Telemarketing, Team Management, Outsourcing, Change Management, People Management, Customer Relations, Coaching, Vendor Relations, Leadership Development, Team Building, Program Management, Operations Management, Hiring, Forecasting, Quality Assurance, Customer Service, Customer Experience, Continuous Improvement, Account Management, Contract Negotiations, Performance Management, Cross-functional Team..., Business Process..., Team Leadership, Management, Call Centers, Leadership, CRM, Contract Negotiation, Training, Workforce Management, Contact Centers, Customer Retention, Telecommunications, Strategy, Time Management, Business Analysis, Business Development, Analysis, Employee Engagement, Executive Management, P&L Management, Recruiting
Education
Nova Southeastern University 1998 — 2000
MBA, Business
Educational Networks September 2006 - Present
Chicago Apartment Finders September 2011 - Present
Dyson May 2003 - October 2006
TracFone Wireless June 2000 - February 2003
Mosaic Sales Solutions (Formerly TMG/The Merchandising Group) December 1996 - June 2000
Reebok (Contractor) January 1995 - December 1996
Skills
Product Development, Sales, New Business Development, CRM, Contract Negotiation, Budgets, Training, Nonprofits, Strategic Planning, Project Management, Research, Brand Management, Public Speaking, Leadership, Marketing
Education
Illinois Institute of Technology
Behavioral Health and Wellness, Psychology
University of Illinois at Urbana-Champaign
Psychology
TracFone October 2013 - Present
TracFone Wireless August 2012 - September 2013
TracFone Wireless June 2009 - July 2012
TracFone Wireless April 2007 - June 2009
Systar January 2007 - March 2007
Redwood Software September 2006 - January 2007
University of North Carolina at Chapel Hill April 2006 - September 2006
IBM May 2004 - April 2006
Bronto Software March 2004 - August 2004
NC IDEA October 2003 - March 2004
Skills
Java, Web Services, Oracle, SOA, Spring, Maven, XML, Eclipse, JDBC, UML, Hibernate, MySQL, Weblogic, Software Engineering, Unix, REST, ADF, Borland Delphi, Git, Apache, Design Patterns, OOP, JSTL, PHP, Software Design, SOAP, JIRA, DB2, WebSphere
Education
North Carolina State University
Bachelor's degree
Fidelity Investments August 2015 - Present
Marlabs Inc June 2008 - Present
Plymouth Rock Assurance September 2013 - July 2015
Boston Financial Data Services January 2013 - August 2013
Schneider Electric 2012 - 2013
TracFone Wireless 2011 - 2012
Cognizant September 2005 - March 2008
Camo Software India Pvt. Ltd 2005 - 2005
Planetasia 2000 - 2001
Planetasia 2000 - 2001
Skills
Hibernate, SpringSource, Liferay Portal, J2EE Web Services
Education
Gauhati University
TracFone Wireless May 2014 - Present
TracFone Wireless May 2014 - Present
The Ashvins Group August 2013 - March 2014
MCNA Dental: Managed Care of North America August 2012 - May 2013
Acceller, Inc. September 2011 - May 2012
Canada Safeway Limited- IT Department December 2009 - April 2011
IBM March 2009 - September 2009
Building Systems Design September 2008 - March 2009
Skills
SQL, Quality Center, JIRA, JavaScript, Linux, C++, Unix, C, .NET, Eclipse, Ruby, PHP, TCP/IP, Subversion, SharePoint, SoapUI, Websphere, Testing Tools, RUP, VoIP, SDLC, Scrum, Testing, Agile Methodologies, Test Planning, Test Automation, Visual Basic, System Testing, DB2, Web Applications, Regression Testing, Defect Tracking, QTP, LoadRunner, Quality Assurance, Databases, Java, Software Development, PL/SQL, XML, Perl, Visio, Release Management, Selenium, Microsoft SQL Server, Software Quality..., Software Project..., Manual Testing, Web Services, Visual Studio
Education
Florida State University 2000 — 2004
BS, Electrical Engineering/Computer Engineering
Ely High
Altria June 2013 - Present
William Wrigley Jr. Company November 2008 - June 2013
Pepsi Bottling Group February 2008 - July 2008
Pepsi Bottling Group January 2007 - January 2008
Pepsi Bottling Group July 2005 - December 2006
TracFone Wireless January 2005 - June 2005
Macy's April 2001 - December 2004
WorldCity Business 2000 - 2001
ABC Cellular 1994 - 1994
Skills
Account Management, Business Relationship..., Sales Operations, Retail, Food Service, Key Account Management, IRI, Merchandising, Sales Management, AC Nielsen, Forecasting, Sales, Consumer Products, Pricing, Marketing, Business Development, Market Planning, Sales Presentation..., Product Training, Cold Calling, Contract Negotiation, Market Intelligence, Closing Deals, Market Analysis, Grocery
Education
University of Mobile 1996 — 1998
B.S., Marketing
Franciscan University of Steubenville 1988 — 1991
History
American Cooperative School 1987 — 1988
High School Diploma, High School/Secondary Diplomas and Certificates
Belen Jesuit Preparatory School 1983 — 1985
HS
Regions Financial Corporation May 2015 - Present
The Honorable Judge Alan L. King, Jefferson County Probate Court May 2015 - Present
Keiser University April 2011 - May 2013
AT&T November 2010 - March 2011
TracFone Wireless April 2007 - October 2010
Amadeus IT Group February 2001 - November 2006
US Army May 1995 - February 2001
Skills
Interpretation, Multilingual, Strategic Planning, Change Management, Process Improvement, Microsoft Office 2007, Employee Training, Business Communications, Organizational Structure, Documentations, Temporary Placement, Project Finance, Software Development, PowerPoint, Hands-on Training, International Sales, Global Business..., Trade Facilitation, Import/Export Operations, Analysis, Documentation, System Administration, Public Speaking, Leadership, Management, Training, Customer Service, Event Planning, Microsoft Office, Public Relations, Research, Social Media, Social Networking, Software Documentation
Education
Samford University, Cumberland School of Law 2014 — 2017
Juris Doctor, Law
Keiser University-Ft Lauderdale
Master of Business Administration (M.B.A.), International Business
University of South Alabama
Bachelor of Arts, International Studies
TracFone Wireless January 2005 - Present
Education
LIU Post
BS, Business Administration
Kaplan November 2009 - Present
TracFone Wireless January 2009 - November 2009
Royal caribbean International September 2007 - October 2008
Harborline Mortgage, Inc. February 2007 - August 2007
Fiserv Lending Solutions February 2004 - January 2007
Raymond James January 1999 - February 2004
Skills
SDLC, Business Process, Business Analysis, Disaster Recovery, Project Planning, Team Leadership, ERP, Project Management, Management, Vendor Management, Visio, Analysis, Quality Assurance, IT Management, Enterprise Software, PMP, Software Project..., Program Management, PMO, IT Strategy, SharePoint, Process Improvement, Integration, Scrum, SQL, Requirements Analysis, Business Process..., Problem Solving, Systems Analysis, Troubleshooting, Application Development, Project Portfolio..., Agile, Change Management, Business Intelligence, Business Management, Software Development, Telecommunications, Strategic Planning, Product Management, Agile Project Management
Education
University of Florida 1994 — 1999
B.S.B.A
Nova Southeastern University
PMP Certification
TracFone Wireless March 2012 - Present
Fulcrum Logic December 2005 - March 2012
TracFone Wireless 2006 - 2011
Skills
Java, JavaScript, XML, C#, Microsoft SQL Server, Project Management, SQL, .NET, ASP.NET, Business Analysis, Requirements Analysis, Enterprise Architecture, Web Services, Agile Methodologies, Spring, SOA
Education
Louisiana Tech University 2000 — 2003
Master of Science (MS), Computer Science
TracFone Wireless February 2011 - Present
TracFone Wireless January 2002 - February 2011
Skills
Telecommunications, Customer Satisfaction, Business Analysis, Customer Service, Forecasting, Access, Troubleshooting, Microsoft Excel, Operations Management, Auditing, Analysis, Team Leadership, Process Improvement, Accounting, Business Development
Education
Miami Dade College 2010 — 2012
Bachelor of Science, Supervision & Management
Miami Dade College 2002 — 2008
Associate of Arts (A.A.), Accounting
AT&T Mobile Tel September 2015 - Present
Aristocrat Technologies December 2013 - Present
Hospira December 2012 - December 2013
TracFone Wireless October 2010 - November 2012
Marist College September 2008 - May 2010
Maersk Group July 2006 - May 2007
Skills
CA Clarity, XOG, NSQL, GEL SCRIPTING, Requirements Analysis, Business Analysis, Business Objects, SQL, PL/SQL, SDLC, Software Project..., Project Management, Microsoft SQL Server, Team Management, Mainframe, BMC Remedy, Oracle Financial, Active Directory, Windows Server, Testing, Software Development
Education
Marist College 2008 — 2010
Masters
Sathyabama Institute of Science and Technology 2003 — 2007
Bachelor of Technology (BTech)
WellDyneRx / TechUSA October 2014 - Present
HealthPlan Services / DayStar Consulting February 2013 - October 2014
WellCare September 2010 - February 2013
FAS Group January 2001 - August 2010
Aeroturbine 2007 - 2009
TracFone Wireless 2000 - 2004
CitiBank International January 1996 - January 2001
AmeriMark, Inc January 1992 - January 1996
FUJI PHOTO FILM, INC February 1988 - January 1991
MICHELIN TIRE CORPORATION January 1985 - January 1988
Skills
Information Security, Information Technology, Change Management, Strategic Planning, PMO, Disaster Recovery, Process Improvement, IT Management, ITIL, Risk Management, Business Continuity, Program Management, SDLC, IT Strategy, Project Management, Project Portfolio..., IT Audit, Project Planning, MS Project, Software Project..., PMP, Business Process, Testing, Software Documentation, Integration, Cross-functional Team..., Outsourcing, Microsoft Project
Education
Clemson University 1986 — 1989
MBA Studies, International Operations
Nicholls State University 1976 — 1979
BA, Computer Science Studies
TracFone Wireless October 2005 - Present
Boston Public Health Commission March 1998 - October 2005
Education
Isenberg School of Management, UMass Amherst 1986 — 1990
BBA, Management
Smartmatic of Haiti S.A. June 2014 - Present
ASSOCIATION HAITIENNE DES GESTIONNAIRES DE PROJETS July 2012 - Present
Universite Quisqueya September 2010 - Present
UNIBANK, S.A. 2010 - December 2013
Office Depot January 2007 - November 2008
TracFone Wireless December 2003 - 2005
Skills
Project Management, Hyperion Enterprise, Retail, Financial Systems, PMO Development, PMP, Business Process..., Program Management, Oracle E-Business Suite, Cross-functional Team..., ERP, Telecommunications, Project Planning, Strategic Planning, Cloud Computing, Six Sigma, Project Portfolio..., Product Management, Management, Business Strategy, Business Analysis
Education
International Institute for Learnig /PMI 1998 — 1998
PMP Certification, Project Management
New York University - Polytechnic School of Engineering 1990 — 1992
MS, Operations Management
TracFone Wireless November 2013 - Present
TracFone Wireless June 2012 - Present
TracFone Wireless 2008 - June 2012
TracFone Wireless 2006 - 2008
TracFone Wireless 2005 - 2006
Centennial Wireless 2002 - 2005
KPMG Consulting 2000 - 2002
Phelps Dodge 1999 - 2000
Texaco Inc. 1989 - 1999
Skills
Succession Planning, Human Resources, Talent Acquisition, Employee Relations, Compensation & Benefits, Employee Benefits, Management, Leadership, Leadership Development, Compensation, HRIS, Performance Management
Education
Purdue University 1987 — 1989
Master's Degree
Kent State University 1983 — 1986
BA
Emerson Network Power January 2011 - Present
TracFone Wireless 2009 - 2011
Legis June 2005 - September 2008
Alpopular Popular Bank April 2003 - June 2005
Radian Colombia April 2002 - April 2003
Skills
Oracle, Java, PL/SQL, SOA, OSB, Oracle Coherence, J2EE Web Services, EJB, JPI, Spring, Toplink, Hibernate, Security, OWSM, Web Services, Java Web Services, BPMN, BAM, AIA, Java Enterprise Edition, SOAP, Spring Framework, WebLogic
Education
Maharishi University of Management 2008 — 2009
Master, Computer Science
Universidad Distrital Francisco José de Caldas 2002 — 2002
Specialist, Teleinformatics
Universidad Distrital Francisco José de Caldas 1996 — 2001
Bachelor, Computer Science
Oracle
Oracle BPM 11g: Implement the Process Model Ed 2 PRV
Oracle
Oracle Coherence 3.6: Share and Manage Data in Cluster Ed 1 LVC
Oracle
Oracle AIA Foundations Pack, SOA Governances
Oracle
Oracle Fusion Middleware Build Java EE Application with EJB 3.0
Oracle
Oracle SOA Suite 11g Developer Training
Orcle
Sun Certified Programmer for Java 2 Platforms
Oracle
Oracle: PL/SQL, Forms, Reports, Designer and DBA Oracle
ADT August 2014 - Present
TracFone Wireless November 2011 - July 2014
Motorola Solutions March 2006 - November 2011
Office to Go September 2001 - March 2006
Skills
Product Management, Business Development, Quality Management, Technical Liaison, Portfolio Development, Product Development, Strategic Planning, Mobile Communications, Leadership, Program Management, Telecommunications, Product Lifecycle..., Management, Process Improvement, Product Marketing, Mobile Devices, Competitive Analysis, Cross-functional Team..., Strategic Partnerships, Vendor Management, Wireless, Go-to-market Strategy, Start-ups, Mobile Technology, Strategy, CRM, Operations Management, Project Management, Cellular Communications, Cloud Computing, Business Strategy, Integration, Solution Selling, Outsourcing, SaaS, Six Sigma, Account Management, Product Launch, Training, Team Leadership
Education
Nova Southeastern University 2000 — 2002
Master, Business Administration
Florida International University 1997 — 1999
Bachelor of Science, Environmental Studies
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
HSBC February 2013 - August 2014
Gap Inc. January 2012 - February 2013
Target March 2011 - January 2012
TracFone Wireless January 2010 - March 2011
National Grid December 2008 - January 2010
Skills
ETL, Datastage, Data Warehousing, Teradata, DB2, Oracle, SDLC, PL/SQL, Unix Shell Scripting, SQL, Requirements Analysis, Data Analysis, Data Integration, DataStage, Databases, Informatica, Quality Center, Shell Scripting, Software Development, Unix, XML
Education
University of New Haven 2007 — 2008
Master's degree, Computer Engineering
Jawaharlal Nehru University 2001 — 2005
Bachelor of Science, ECE
Citrix Systems March 2010 - Present
Royal Carribean Cruises Ltd October 2009 - March 2010
Fidelity National Information Services October 2007 - September 2009
TracFone Wireless February 2005 - September 2007
Education
Kakatiya University
Kakatiya University
Wells Fargo April 2014 - Present
Union Bank August 2012 - Present
TracFone Wireless August 2011 - November 2012
Skills
Data Warehousing, ETL, Informatica, Oracle, PL/SQL, SQL, Teradata, Unix, Unix Shell Scripting, Windows, Business Objects, Java, Web Services
Education
Chaitanya Central School
Jawaharlal Nehru Technological University
TracFone Wireless March 2015 - Present
Consultant May 2013 - March 2015
MetLife November 2007 - 2011
Reliance Insurance March 2006 - October 2007
India Infoline Ltd December 2004 - 2006
Skills
Project Management, Business Analysis, Certified Scrum Master..., Agile Methodologies, MS Project, Visio, Process Improvement, Software Project..., Cross-functional Team..., Mobile Applications, Mobile Technology, Customer Satisfaction, Telecommunications, Business Planning, Revenue Forecasting, Financial Analysis, Business Development, Key Account Management, Sales Management, Relationship Management, Customer Service
Education
Karnatak University
Bachelor of Commerce, Tax, Accounting & Business.
TracFone Wireless October 2014 - Present
TracFone Wireless March 2013 - October 2014
TracFone Wireless August 2011 - March 2013
TracFone Wireless March 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Strategic Planning, SQL, Analysis, Data Analysis
Education
Liberty University 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Expedia, Inc. March 2014 - Present
Expedia, Inc. May 2011 - February 2014
Venture Soft Global November 2010 - May 2011
TracFone Wireless November 2007 - December 2010
Marlabs Inc May 2005 - October 2007
Marlabs Inc December 2004 - May 2005
Skills
Data Warehousing, Hadoop, Big Data, Java, MapReduce, Hive, Data Modeling, Data Integration, Database Design, DB2, Agile Methodologies, Perl, Control-M, Oracle, Unix Shell Scripting, T-SQL, SSIS, SDLC, Business Intelligence, PL/SQL, Microsoft SQL Server, ETL, Databases, Informatica
Education
University of Kentucky 2001 — 2004
MS, Computer Science
Jawaharlal Nehru Technological University 1997 — 2001
B.Tech, Computer Science and Engineering
Dale Carnegie Course 2010 — 2010
TracFone Wireless May 2011 - Present
NationsLine September 2003 - December 2010
Huffman & Nixon P.C. September 2000 - September 2003
Education
Washington and Lee University School of Law 1997 — 2000
J.D.
Washington and Lee University School of Law 1997 — 2000
Niagara University 1995 — 1997
M.S.
State University of New York at Buffalo 1992 — 1995
B.A.
TracFone Wireless December 2013 - Present
TracFone Wireless July 2011 - December 2013
TracFone Wireless February 2011 - July 2011
Smart Bites To Go August 2010 - December 2010
UF Department of Geology 2008 - 2010
Skills
Visio, Process Improvement, SQL, Outlook, Process Engineering, Data Analysis, Microsoft Office, Microsoft Excel, Leadership, Business Process, Quality Assurance, Access, Business Process..., Oracle SQL, VBA, Problem Solving, Excel, Team Leadership, SAP BI, IBM Websphere Commerce, Cognos, Management, Project Management, Analysis, Telecommunications
Education
Nova Southeastern University 2014 — 2016
Master's Degree, Management Information Systems, General, 3.5
University of Florida 2006 — 2010
BS, Industrial and Systems Engineering
Copart November 2013 - Present
TracFone Wireless March 2011 - October 2013
Morgan Stanley February 2010 - February 2011
Skills
Vendor Management, Business Analysis, T-SQL, Technical Recruiting, PL/SQL, .NET, Resource Management, Microsoft SQL Server, Requirements Analysis, Talent Acquisition, Information Technology, Sourcing
Education
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor of Technology (BTech), Computer Science
Cognizant Technology Solutions February 2012 - Present
TracFone Wireless June 2010 - November 2011
Skills
Weblogic Administration, Wily Introscope, Unix
Education
Southern Illinois University, Carbondale
MS, Electrical And Computer Engineering
Jawaharlal Nehru Technological University
BTech, Electrical And Electronics Engineering
TracFone Wireless April 2010 - May 2014
Aetna October 2006 - December 2008
Goodrich 1997 - 2005
Skills
Data Warehousing, SDLC, SSIS, Business Intelligence, Data Modeling, PL/SQL, Databases, Oracle, Microsoft SQL Server, Visio, Unix, ETL
Education
Nova Southeastern University 2003 — 2005
Masters, Management Information Systems
TracFone Wireless May 2014 - Present
TracFone Wireless October 2011 - May 2014
Data Targeting February 2010 - July 2010
University of Florida April 2009 - August 2009
Skills
Data Analysis, Business Analysis, Survey Research, SPSS, SQL, Market Research, Consumer Insight, Strategic Planning, Project Management, Microsoft Excel, Access, Analysis, Analytics
Education
Nova Southeastern University 2015 — 2016
Master of Business Administration (M.B.A.), Business Intelligence & Analytics
University of Florida 2007 — 2011
Bachelor of Science (B.S.), Statistics
Ballantyne Brands, LLC October 2012 - Present
TSC Global, LLC January 2001 - January 2012
TracFONE Wireless 1997 - 2000
Top Sales Company 1995 - 1997
Woods Industries 1993 - 1995
General Electric 1985 - 1993
Skills
Telecommunications, Retail, Strategic Planning, Change Management, Customer Relations, Negotiation, Microsoft Office, Customer Service, Business Strategy, Excel, Budgeting, New Business Development, Sales Management, Team Building, Product Development, Problem Solving, Planning, Marketing Strategy, Business Planning, Account Management, Product Management, Vendor Management, Mergers, Word, Leadership, Sales, P&L Management
Education
Lindenwood University 1982 — 1984
MBA, Business Adminstration
Web SEO and Design August 2014 - September 2015
TracFone Wireless March 2013 - August 2014
Office Team July 2012 - January 2013
Broward Meals On Wheels June 2012 - November 2012
MotionPoint March 2008 - May 2012
Yoh, A Day & Zimmermann Company 2007 - 2008
NewCom International 2007 - 2007
Galaxy / SKY / DirecTV Latin America 1997 - 2006
Later Today TV 1996 - 1997
Manhattan Transfer Miami 1991 - 1993
Skills
Software Documentation, SharePoint, Quality Assurance, CRM, Customer Service, Social Media, HTML, Leadership, Management, Technical Support, Windows, Databases, Blogging, Testing, Spanish, Information Technology, Microsoft Excel, PowerPoint, Problem Solving, Microsoft Word, Access, Wordpress, Social Media Marketing, Desktop Support, Help Desk Management, Data Entry, Proofreading, Software Quality..., Documentation, Typing, Word, E-mail Management, Podcasting, Client Services, Client Engagement, Client Communications, Teleconferencing, User Acceptance Testing, Usability Testing, Manual Testing, Service Level Agreements, SOP development, Workforce Management, Newsletters, Drupal, Insightly, Managed Hosting, CMS, BigCommerce, Trello
Education
Ed2go 2012 — 2012
Broward College 2009 — 2011
Associate of Arts and Sciences (AAS)
University of Miami 1999 — 1999
Career Institutes of America 1990 — 1991
Associate of Arts (A.A.)
Miami Dade College 1986 — 1988
North Miami Senior High
High School Diploma
TracFone Wireless November 2005 - Present
Fontainebleau Miami Beach January 2003 - April 2004
Education
Miami Dade College 1991 — 1995
First Vehicle Services May 2011 - March 2012
MDA LLC April 2007 - October 2010
PM Security June 2005 - February 2007
TracFone Wireless November 2002 - June 2005
Miami Dade School Board November 1998 - September 2002
Skills
Highly skilled in...
Education
Miami Central Senior High School
Miami Dade College
TracFone Wireless November 2007 - Present
All American Semiconductor August 2005 - September 2007
First Data Corporation August 1999 - December 2004
Motorola Solutions America Latina y Caribe November 1996 - October 1998
Education
Nova Southeastern University 1994 — 1998
Bachelor of Business Administration (B.B.A.), International Business, 3.28
City of Boca Raton August 2013 - Present
TracFone Wireless March 2013 - July 2013
Motorola Mobility 1998 - 2012
Skills
LTE, Testing, GSM, Troubleshooting, RF, Mobile Devices, Mobile Applications, Product Management, Wireless, Engineering, CDMA, Embedded Systems, Telecommunications, Cellular Communications, Android, Mobile Communications
Education
University of Hawaii at Hilo 1994 — 1998
Bachelor's degree, Natural Science, Minor in Geology / Earth Space Science
George Brown College 1990 — 1991
Associate's degree, Instrumentation Technology/Technician
Florida Department of State April 2015 - Present
BXP Consulting March 2011 - April 2015
Northern Capital Insurance August 2006 - December 2010
TracFone Wireless January 2006 - March 2007
Skills
Management, Training, Call Centers, Human Resources, Consulting, Sales, Customer Retention, Coaching, Budgets, Project Management, Psychology, Psychological Assessment, Management Consulting, Strategic Consulting, Metrics, KPI Implementation, Workforce Planning, Workforce Management, Quality Assurance
Education
University of Miami 2015 — 2018
Master of Science (MS), Social Psychology
University of Miami 2011 — 2014
Bachelor of Science (B.S.), Social Psychology, cum laude
Miami Dade College 2008 — 2011
Associate of Science (A.S.), Psychology
University of South Carolina-Columbia 2000 — 2002
Associate of Arts (A.A.), Political Science and Government