Trans World Entertainment
Industry: Retail-store company
DescriptionTrans World Entertainment Corporation is an American company which operates entertainment media retail stores across the United States of America. It currently operates just over 300 freestanding and shopping mall-based stores under several brand names, down from about 540 in August 2010. Headquarters: Albany, New York, United States CEO: Michael Feurer (3 Sep 2014–) Founder: Robert J Higgins Founded: December 1972 Subsidiaries: FYE, etailz, Inc., Suncoast Motion Picture Company,
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Trans World Entertainment Employees
Sleepy's, The Mattress Professionals September 2014 - Present
Waste Management July 2011 - August 2014
Walgreens October 2010 - July 2011
Crossmark July 2010 - October 2010
Goodwill Industries of SE Wisconsin July 2007 - November 2009
Trans World Entertainment January 2001 - January 2007
Systemax, Inc January 2000 - January 2001
Select Comfort, Sales January 1999 - January 2000
Joilet Township High Schools January 1992 - January 1993
Musicland Group January 1992 - January 1993
Skills
Inventory Management, Sales, Customer Service, Retail, Payroll, Merchandising, Process Scheduler, Supervisory Skills, Loss Prevention, Accounts Payable, Cold Calling, Distribution Center..., Accounting, Technical Support, Cash Flow
Education
Cornell College 1987 — 1991
B.A., Computer Science
Cornell College 1987 — 1991
Bachelors, Computer Science
JTHS Central Campus, college preps 1983 — 1987
KRNL Radio ( Cornell College campus station)
Trans World Entertainment June 2005 - Present
CGI September 1999 - May 2005
Rattan Consulting June 1997 - September 1999
Oklahoma Employment Security Commission September 1996 - June 1997
YORK INTERNATIONAL October 1995 - June 1997
Skills
Visio, IBM iSeries, Business Analysis, SDLC, Software Documentation, Systems Analysis, Project Management, Requirements Analysis, EDI, SQL, Team Leadership, E-commerce, Business Process, Program Management, Software Project..., Change Management, Project Planning, Team Building, SSIS, VB.NET, Island Pacific, Infinium, Hawkeye, Turnover, RPG IV / ILE, CLP, FTP / sFTP, IFS
Education
University of Oklahoma - Price College of Business 1995 — 2001
BA, MIS
Rose State College 1995 — 1996
Associate in Art
Butler County Community College 1993 — 1995
Associate in Science
Dish Network October 2014 - Present
Dish Network July 2013 - October 2014
Dish Network/Blockbuster October 2012 - November 2013
Trans World Entertainment September 2008 - October 2012
OfficeMax November 2005 - September 2008
Circuit City Stores, Inc. August 1999 - November 2005
Circuit City November 2001 - May 2004
Circuit City August 1999 - November 2001
Skills
Merchandising, Tactical Planning, Inventory Management, Vendor Relations, Forecasting, Inventory Control, Visual Merchandising, Retail, Pricing, Global Sourcing, Supply Chain, Negotiation, Assortment, Sourcing, Strategic Planning, Profit, Vendor Management, Contract Negotiation, P&L Management, Planning, Promotions, Team Building, Excel, Team Leadership, Retail Buying, Word, Analysis, Private Label, Financial Planning, Financial Analysis, Project Planning, Project Implementation, Project Coordination, Problem Solving, Cross-functional Team..., Consumer Electronics, Merchandise Planning, Purchasing, Store Management, Retail Category..., Planograms, Competitive Analysis, Demand Planning, Store Operations, Trend Analysis
Education
Clarkson University 1998 — 1999
MBA, Finance/Investments
State University of New York College at Potsdam 1994 — 1998
BA, Industrial Labor Relations, Economics
Cigna June 2013 - Present
Trans World Entertainment October 2011 - November 2012
Shaffer Construction May 2005 - June 2011
Skills
Health & Wellness, Social Networking, Microsoft Office, Microsoft Excel, Customer Service, Windows 7, Software Documentation, Coding Languages, Microsoft Word, Project Management, C++, Visio, Access, Health Insurance, VBA, VBScript, Technical Support
Education
Carson-Newman College 2001 — 2006
Bachelor of Arts (BA), Religon/Computer Science
Rhino Entertainment February 2013 - Present
Rhino Entertainment September 2009 - February 2013
Guess November 2008 - September 2009
Trans World Entertainment September 2002 - November 2008
Petco, Inc. January 2000 - September 2002
PETCO Animal Supplies, Inc. 2000 - 2002
Wyse Advertising 1998 - 2000
United States Army 1988 - 1992
Skills
Excel, E-commerce, Search Engine..., Online Marketing, Direct Marketing, Email Marketing, Affiliate Marketing, Affiliate Programs, SEM, SEO, SEO copywriting, Email Design, Web Analytics, Google Analytics, Google Adwords, Yahoo Search Marketing, Bing, Social Media, Social Media Marketing, Facebook, Twitter, Tumblr, Mobile Marketing, Mobile Advertising, Mobile Applications, Online Advertising, Blogging, Marketing, Digital Media, Creative Direction, Marketing Strategy, Omniture, Analytics, Strategy, Multi-channel Marketing, Digital Strategy, B2B, Microsoft Excel, Digital Marketing, Interactive Marketing, Direct Mail, Content Strategy, Newsletters, New Media, Integrated Marketing, PPC
Education
Cleveland State University 1994 — 1999
Bachelors, Communications/Marketing
T-Mobile USA October 2007 - Present
Brookstone May 2003 - October 2007
The Wiz 2002 - 2003
Trans World Entertainment April 2001 - February 2002
Hollywood Entertainment May 1996 - April 2001
Skills
Customer Experience, Sales, Customer Retention, Customer Satisfaction, Sales Operations, Training, Sales Management, Loss Prevention, Management, Customer Service, Leadership, Inventory Management, Team Leadership, Account Management, Team Building
Education
Chaffey College 1988 — 1990
Associate of Arts and Sciences (A.A.S.), Correctional science
AT&T March 2014 - Present
Lowe's Home Improvement June 2011 - March 2014
Trans World Entertainment October 2010 - April 2011
Military Deli Bakery Services June 2008 - September 2010
Skills
Customer Service, Lighting, Electricians, Microsoft Office, Troubleshooting, Computer Repair, Computer Maintenance, Computer Hardware, Computer Network..., Management, Sales Management, Money Management, Point of Purchase, Payroll, Mobile Devices, Mobile Technology, Inventory Control, Visual Merchandising, Training, Coaching, Customer Satisfaction, Distribution Center..., Forklift Operator, Inventory Management, Microsoft Excel, Networking, POS, Process Scheduler, Sales, Technical Support, Windows Vista, Team Leadership, Retail, Telecommunications, Windows 7, Employee Training, Call Centers, Security, Wireless, Outlook, Testing, Scheduling, Process Improvement, Merchandising, Team Management, Software Installation, Microsoft Word, Account Management, Hiring
Education
DeVry University-California 2012 — 2014
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
College of the Sequoias 2007 — 2011
Liberal Arts and Sciences/Liberal Studies
Simplified Accounting Solutions February 2012 - Present
Milton Hershey School January 2004 - June 2009
Highmark May 2002 - September 2003
Trans World Entertainment May 2000 - May 2002
PwC January 1997 - June 2000
Skills
Tax Reduction Strategies, Profit Improvement, Expense Reduction, Cash Flow Management, Business Analysis, New Business Development, Business Planning, Small Business..., Tax Return Preparation, Payroll Administration, Tax Accounting, Accounting, Accounts Payable, Accounts Receivable, Bookkeeping, Cost Analysis, Budget Preparation, Budget Analysis, Financial Analysis, Financial Planning, Loan Documentation, Cash Flow, Tax, Tax Preparation, Small Business, Strategic Planning, Budgets, Strategic Financial..., Payroll, Start-ups
Education
Bucknell University 1994 — 1997
Bachelor of Arts, Economics
East Pennsboro Area High School 1990 — 1993
Trans World Entertainment 2012 - Present
Dish Network April 2011 - June 2012
Blockbuster April 2008 - June 2012
Education
Brookdale Community College 2008 — 2012
Associate's degree, Animation, Interactive Technology, Video Graphics, Post Production and Special Effects
Whitney Point High School August 2015 - Present
SUNY Cortland August 2014 - May 2015
Cortland Youth Bureau - Randall Elementary School November 2014 - February 2015
SUNY Cortland Center for Gender and Intercultural Studies (CGIS August 2012 - May 2014
Trans World Entertainment August 2010 - January 2013
The Source – Barney’s New York Warehouse February 2010 - March 2010
SUNY Cortland Sport Management Department August 2008 - December 2009
Skills
Sports Coaching, Video Editing, Microsoft Office, PowerPoint, Social Networking, Dreamweaver, OS X, Social Media, Photoshop, Leadership, Microsoft Word, Facebook, Microsoft Excel, Color Commentary, Camera Operation
Education
State University of New York College at Cortland 2008 — 2015
Communication and Media Studies, Senior
CUNY Bronx Community College 2011 — 2012
Bachelor of Business Administration (B.B.A.), Economics
Brooklyn Botanic Garden February 1996 - Present
Trans World Entertainment 1990 - 1996
Nobody Beats The Wiz June 1987 - April 1990
Crazy Eddie/Ben-El Distributors 1978 - 1988
Hertz Rent a Car 1974 - 1980
Skills
Non-profits, Volunteer Management, Grant Writing, Event Management, Research, Community Outreach, Fundraising, Nonprofits, Public Speaking, Museums, Customer Service, Project Planning, Teaching, Microsoft Office, Sports, Policy, Music, Social Media, Program Development, Access Control, Arts Administration, Community Development, Crowd Control, Public Relations, Security, Blogging, Editing, History, Event Planning
Education
City University of New York-Baruch College
BS, Business Managment
Kingsborough Community College
AAS, Music
Payscape Advisors August 2014 - Present
Color Scheme Creative May 2006 - Present
Trans World Entertainment October 2000 - March 2003
Skills
Account Management, Digital Marketing, Marketing Strategy, Event Planning, Advertising, Online Advertising, Marketing Communications, Marketing, B2B, Sales, Social Media Marketing, New Business Development, Lead Generation, Email Marketing, Sales Management, Digital Strategy
Education
Cuyahoga Community College 2011 — 2013
Associate of Applied Business, Marketing
Kent State University 1997 — 2000
Business, Management, Marketing, and Related Support Services
EduPristine July 2015 - Present
Araxam June 2013 - Present
University of South Florida May 2014 - February 2015
Accusoft February 2011 - May 2014
ISPE March 2010 - September 2010
Cryo-Cell International January 2009 - October 2009
Cryo-Cell International January 2008 - December 2008
Cryo-Cell International January 2006 - December 2007
Trans World Entertainment February 2003 - January 2006
Mercedes-Benz Cup 2002 - 2003
Skills
Public Relations, Marketing Communications, SEO, Online Marketing, Marketing Strategy, Inbound Marketing, Social Media, Event Management, Social Media Marketing, SEM, Corporate Communications, PPC, Promotions, Media Relations, Marketing Management, Press Releases, Trade Shows, Brand Development, Web Analytics, Product Marketing, Google Adwords, Blogging, Advertising, Public Speaking, International Marketing, Email Marketing, Google Analytics, Social Networking, Event Planning, Digital Marketing, Facebook, B2B, Web 2.0, Strategic Planning, Market Planning, B2C, LinkedIn, Twitter, Strategic Communications, Marketing, Internal Communications, Lead Generation, Content Management, B2B Marketing, Digital Strategy, Analytics, Sales, Online Advertising, New Business Development, Management
Education
Boston University 2011 — 2013
Master of Science (M.S.), International Marketing Management
University of South Florida 2004 — 2005
Bachelor of Arts (B.A.), Interpersonal and Organizational Communications
University of Florida 1998 — 2000
Public Relations
St. Petersburg Junior College
Associate of Arts (A.A.), Mass Communications
William Paterson University September 2015 - Present
Colonial Bakery June 2015 - Present
Experiential Learning & Career Development Center February 2015 - May 2015
Trans World Entertainment August 2012 - May 2015
TEA Factory Co. January 2014 - January 2015
Atlantic Records May 2014 - August 2014
'Stache Media January 2014 - May 2014
Michaels Stores, Inc. June 2013 - August 2013
Staples May 2013 - August 2013
Stop & Shop January 2012 - February 2013
Skills
Customer Service, Sales, Telephone Skills, Filing, Cashiering, Facebook, Clerical Skills, Creative Writing, Medical Records, Data Entry, Retail, Time Management, Merchandising, Microsoft Word, PowerPoint, Academic Writing, Social Media
Education
William Paterson University of New Jersey 2015 — 2017
Master of Business Administration (M.B.A.)
Albright College 2011 — 2015
Bachelor of Arts (B.A.), Music Business
Trans World Entertainment October 2011 - Present
Jakks Pacific January 2011 - October 2011
Skills
Illustration, Adobe Creative Suite, Packaging, Pottery, Carpentry, Typography, Visual Merchandising, QuarkXPress, Drawing, Airbrush, Mosaics, Product Design, Metals, Illustrator, Mac, Graphic Design, Photoshop, Advertising, InDesign, Layout, Display Design, Creative Direction, Logo Design
Education
Art Institute of Philadelphia 2008 — 2011
Bachelor of Science in Graphic Design GPA 3.5, Graphic Design
Associated Credit Union of Texas (ACU of Texas) January 2011 - Present
Associated Credit Union of Texas (ACU of Texas) August 2005 - January 2011
Trans World Entertainment January 2002 - May 2005
Skills
Banking, Credit, Commercial Lending, Consumer Lending, Credit Analysis, Customer Service, Finance, Financial Analysis, Financial Risk, Loans, Retail Banking, Risk Management, Underwriting, Financial Services, Leadership, Management, Team Building, Loan Origination, Sales, Cross Selling, Credit Unions, Coaching, Training, Credit Risk
Education
University of Houston-Clear Lake 2014 — 2016
Master of Science (MS), Professional Accounting
University of Houston-Clear Lake 2011 — 2013
Bachelor of Science (BS), Professional Accounting
College of the Mainland 2007 — 2010
Associate of the Arts, Business
Little Sprouts, LLC November 2012 - Present
Trans World Entertainment 2011 - 2012
Ellen Jackson Children's Center July 2010 - August 2011
Sociedad Latina July 2007 - May 2010
Skills
Teaching, Customer Service, Poetry, Behavior Management, Experience Working with..., Volunteering, Non-profit Volunteer, Microsoft Office, Microsoft Word, PowerPoint, Classroom, Classroom Management, Lesson Planning, Staff Development, Child Development, Working With Children, Childcare, Leadership, Early Childhood..., Photography
Education
Bunker Hill Community College 2012 — 2016
Early Childhood Education and Teaching, Freshman
Boston Day And Evening Academy 2008 — 2011
High School Diploma
West Marine January 2014 - Present
West Marine April 2012 - January 2014
West Marine September 2011 - April 2012
West Marine September 2010 - September 2011
West Marine March 2009 - September 2010
Trans World Entertainment May 2008 - October 2009
Trans World Entertainment March 2007 - May 2008
Trans World Entertainment October 2004 - March 2007
Skills
Project Management, Corporate Communications, Internal Communications, Strategic Communications, Communication Skills, Visual Merchandising, Innovation, Business Innovation, Event Management, Operations Management, Store Operations, Inventory Management, Invention, Creative Problem Solving, Creative Direction, Microsoft Excel, Microsoft Office, Microsoft Word, Written & Oral..., Marketing Event Planning, Event Planning, Customer Service, Retail, Management
Education
ATI College of Health 2007 — 2009
Associate of Science (A.S.), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Trans World Entertainment August 2015 - Present
Prescott Support January 2015 - June 2015
Berry Aviation, Inc July 2011 - December 2014
Great Lakes Airlines February 2007 - June 2011
FYE August 2005 - February 2007
Zens Bistro August 2004 - August 2005
Laramie County Sheriffs Department September 2002 - August 2004
Skills
Aircraft, Airlines, Airports, Aviation, Commercial Aviation, Flight Planning, Flights, Charter, Flight Safety, Piloting, Crew Resource Management, Civil Aviation, Aerospace, Military, Airworthiness
Education
Austin Community College 2015 — 2016
A.A. English/Technical Writing/Editing
Jeppesen Academy 2007 — 2007
Dispatch license, Aviation
Laramie County Community College
Leeward Community College
Stimumate LLC May 2014 - Present
Trans World Entertainment September 2013 - Present
Christian Family February 2013 - August 2013
RadioShack June 2012 - February 2013
RadioShack October 2011 - June 2012
Skills
Customer Service, Microsoft Office, Sales, Microsoft Word, PowerPoint, Microsoft Excel, Time Management, Retail, Customer Satisfaction, Inventory Management, Outlook, Teamwork, Retail Sales, Merchandising, Data Entry
Education
Clark College 2009 — 2011
TouchSource June 2013 - Present
Ascend Learning November 2010 - June 2013
Bentley University August 2008 - May 2010
Bentley University September 2006 - May 2010
City Year September 2009 - December 2009
Trans World Entertainment May 2009 - December 2009
BJK Entertainment- Movie Theater March 2006 - January 2009
Johnson & Johnson May 2008 - August 2008
Sommerville Recreation May 2007 - August 2007
Education
Bentley University 2006 — 2010
Bachelor's Degree
Immaculata High School 2002 — 2006
High School
Bob's Discount Furniture December 2009 - Present
Athletic Quest April 2009 - December 2009
Trans World Entertainment August 2007 - January 2009
Advance Auto Parts March 2006 - March 2007
Jo Ann Stores 2004 - 2006
Cole Managed Vision April 2002 - April 2003
Cole National 2002 - 2003
Lechters Housewares 1990 - 2001
Skills
Merchandising, Loss Prevention, Customer Service, Retail, Teamwork, Visual Merchandising, P&L, Stores, Inventory Management, Hiring, Planning, Sales Management, Team Building, Project Planning, Training, Management, Sales, Coaching, Time Management, Human Resources, Leadership, Profit, Store Management, Recruiting, Team Leadership
Education
Baruch College, City University of New York (CUNY) 1974 — 1978
BA, Management
Trans World Entertainment October 1996 - July 2011
The Bon Ton Stores Inc. 2011 - 2011
Trinity Regional Health System July 2009 - October 2009
Skills
Microsoft Word, Windows, Retail, Training, Hiring Employees, Sales, Customer Service, Event Planning, Digital Photography, Hospital Registration, Retail Management, Daily Operations, Internet, Typing, 10 Key
Education
Black Hawk College 2005 — 2005
Moline Sr. High School 1990 — 1994
Sultan Interactive March 2010 - Present
Social2B January 2011 - May 2012
Zephyr Technology Ventures January 2011 - September 2011
Esultancy November 2008 - March 2010
Nextweb New York September 2007 - August 2009
Tacit Knowledge May 2008 - October 2008
The Economist June 2007 - May 2008
Sapient Corporation September 2006 - June 2007
Alliance Consulting January 2004 - October 2006
Trans World Entertainment July 2001 - December 2003
Skills
Digital Strategy, Change Management, New Media, Strategy, MySpace, Social Media, Facebook, Business Process..., Management Consulting, Widgets, Casual Games, Video Games, Project Management, Wireless, Start-ups, E-commerce, Social Media Marketing, Product Management, Product Development, Digital Marketing, Marketing Communications, Email Marketing, Social Networking, CRM, Blogging, User Interface Design, Leadership, Marketing Strategy, Mobile Applications, Marketing, Creative Direction, Mobile Marketing, Strategic Partnerships, Online Advertising, Brand Management, Management, Mobile Devices, Digital Media, Lead Generation, Business Strategy, PPC, Program Management, Web Marketing, Content Management, Web Analytics, Online Marketing, Integrated Marketing, Content Strategy, Entrepreneurship, Analytics
Education
Carnegie Mellon University 1997 — 1999
MS, Information Science / Policy
University of Pittsburgh 1995 — 1996
BA, Linguistics / Economics
Goethe Institut 1992 — 1994
ZDF, German
Duquesne University 1991 — 1994
B.S. Program, Marketing / Economics
Sitel August 2012 - Present
Trans World Entertainment September 2010 - January 2011
FYE September 2009 - January 2010
Skills
Editing, Writing, Copy Editing, Creative Writing, Proofreading, Typing, Computer Literate
Education
College of Central Florida 2009 — 2010
Associate of Arts (AA), English Language and Literature, General
Forest High School 2004 — 2008
Diploma recieved, GPA of higher than 3
The i LOVE Team July 2014 - Present
ICE Enterprises LLC July 2012 - Present
Target September 2009 - March 2013
Target April 2008 - September 2009
Trans World Entertainment October 1995 - January 2008
Skills
Loss Prevention, Team Leadership, Inventory Control, Multi-Unit Management, Performance Management, Leadership Development, Customer Service, Onboarding, Retail Sales, Store Management, Visual Merchandising, Sales Management, Planograms, Retail, Multi-unit, Big Box, Asset Protection, PowerPoint, Profit, Microsoft Excel, College Recruiting, Succession Planning, Recruiting, Income Statement, Leadership, Merchandise Planning, Time Management, Budgets, Merchandising, Store Operations, Driving Results, Assortment, District Management, Payroll, Training, CPFR, Strategic Planning, Forecasting, Employee Relations, Operations Management, New Store Openings, Interviews, Customer Satisfaction, Music, Conflict Resolution, Hiring, P&L Management, Coaching, Team Building, Inventory Management
Education
Berklee College of Music 1987 — 1992
Ba, Music Education & Jazz Composition
University of Colorado Boulder 1992 — 1993
Master's Degree, Education
SimpliSafe January 2015 - Present
Alliance Consultants December 2014 - January 2015
Newbury Comics July 2008 - December 2014
Trans World Entertainment May 2005 - July 2008
McDonald's Corporation May 2004 - May 2005
Skills
Facebook, Retail, Customer Service, Merchandising, Inventory Management, Microsoft Word, Visual Merchandising, Sales, Social Media, Data Entry, Event Planning, Microsoft Office, PowerPoint, Microsoft Excel, Social Networking
Education
University of Massachusetts Boston 2007 — 2013
Bachelors Degree, English
Bunker Hill Community College 2002 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
MarketStar August 2012 - Present
The Scotts Miracle-Gro Company February 2009 - September 2012
Trans World Entertainment February 2006 - January 2008
Skills
Sales Management, Account Management, Customer Service, Operations Management, Sales, Hiring, Staff Management, Visual Merchandising, Training, Team Building
Education
Case Western Reserve University 2000 — 2004
Bachelor's degree, Psychology
West Geauga High School 1997 — 2000
High School Diploma, General Studies
The Home Depot August 2010 - Present
Lakeshore Learning Materials September 2009 - December 2009
Trans World Entertainment May 2008 - January 2009
Skills
Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Word, Customer Service, Social Media Marketing, Facebook, Advertising, Marketing Communications
Education
Temple University 2009 — 2012
Bachelor of Arts (B.A.), Advertising
Cabrini College 2008 — 2009
Epicor Software Corp May 2012 - Present
WAKA Kickball March 2011 - Present
Epicor Software Corp December 2000 - August 2011
Phish.Net - http://www.phish.net/ March 1997 - June 2009
EpicorCRS Retail Solutions Division December 2005 - February 2008
CRS Retail Systems August 2003 - December 2005
CRS Retail Systems December 2000 - August 2003
Borders August 1999 - March 2001
Trans World Entertainment July 1998 - November 2000
Skills
Systems Analysis, Troubleshooting, Software Implementation, Customer Service, POS, System Integrators, System Testing, Retail Systems, Social Media, Social Media Marketing, Social Networking, Social Networking Sites, Windows, Windows Server, Windows XP Professional, Operating Systems, SQL Server, SQL, Scripting, Database Management, Internet, HTML + CSS, Perl, JavaScript, PHP, MSQL, Unix Shell Scripting, Research, Linux, iPhone, Network Operations, SSH, SFTP, FTP, TCP/IP, Emerging Technologies, New Media, Digital Media, Sports, Activity Planning, Music, Theatre, Retail Management
Education
State University of New York at New Paltz 1993 — 1995
Communications (Radio/TV Production), Computer Science
Boston College 1991 — 1993
Liberal Arts, Political Science, Computer Science
Prime Motor Group February 2013 - Present
Bath & Body Works 2005 - 2015
Sovereign Bank February 2012 - December 2012
Sovereign Bank December 2009 - February 2012
Sovereign Bank July 2009 - December 2009
Sovereign Bank October 2008 - July 2009
Trans World Entertainment October 2000 - October 2008
O'Connor & Drew, P.C. 2004 - 2005
O'Connor & Drew, P.C. 2004 - 2005
Skills
Banking, Customer Service, Auditing, Loans, Credit, Consumer Lending, Small Business Lending, Commercial Banking, Cash Management, Commercial Lending, Deposits, Sales, Sales Management, Mortgage Lending, Relationship Management, Payroll, Retail Banking, Microsoft Excel, Financial Analysis, Team Leadership, Lines Of Credit
Education
Baker College Center for Graduate Studies 2013 — 2015
Bachelor of Science (B.S.), Accounting and Finance
Quincy High School 1999 — 2003
Diploma, Accounting and Business/Management
Habitat for Humanity Greater Boston December 2010 - July 2014
Trans World Entertainment May 1989 - February 2010
Skills
Merchandising, Retail, Team Building, Event Management, Visual Merchandising, Store Management, Inventory Control, Leadership, Team Leadership, Advertising, Training, Management, Sales, Promotions, Customer Service, Operations Management, Marketing, District Management, Driving Results, Time Management, New Store Openings, Multi-Unit Management, Selling, Budgets, Big Box, Store Operations, Coaching, Profit, Loss Prevention, Microsoft Excel, Multi-unit, Purchasing, Inventory Management, Marketing Strategy, Recruiting, Account Management, Sales Management, Forecasting, Microsoft Word, Sales Operations, Income Statement, Negotiation, Social Media, Event Planning, New Business Development, Strategic Planning, Microsoft Office, Customer Satisfaction, Planograms, Customer Retention
Education
Bentley University
BS, Marketing Management
Farmers Insurance October 2014 - Present
Intrado September 2013 - October 2014
Jax Mercantile May 2010 - September 2013
Trans World Entertainment December 2005 - May 2010
Skills
Management, Customer Service, Sales, Product Management, Analysis, Retail, Inventory Management, Leadership, Strategic Planning, Merchandising, Training, Supply Chain Management, Merchandise Planning, Sales Management, Microsoft Office, Team Leadership, Marketing, Team Building, Marketing Strategy, Business Planning, Operations Management, Project Management, Forecasting, Customer Service..., Recruiting, Change Management, Supply Chain, Purchasing, Sales Operations, Assortment, Process Improvement, Mac OS, Strategic Communications, Event Planning, System Administration, Continuous Improvement, Event Management, Budgets, Coaching, Business Development, Strategy, Project Planning
Education
Colorado State University 2004 — 2008
Bachelor of Science (B.S.), Corporate Finance
Monarch High Schol 2000 — 2004
High School
Trans World Entertainment February 2012 - October 2012
Skills
Music Production, Composition, Music Theory, Pro Tools, Video Editing, Recording
Education
Brigham Young University 2012 — 2017
Brigham Young University - Hawaii 2011 — 2011
MWT - AT&T Authorized Retailer January 2015 - Present
Trans World Entertainment September 2013 - November 2014
US Security Associates March 2013 - September 2013
Walmart April 2011 - March 2013
Gap Inc./Old Navy January 2010 - May 2011
Pacific Sunwear January 2006 - May 2009
Claire's Accessories January 2000 - January 2005
Skills
Loss Prevention, Training, Leadership, Management, Team Leadership, Asset Protection, Time Management, Sales, Private Investigations, Strategy, Customer Service, Profit, Policy, CCTV
Education
Central Michigan University 2005 — 2007
Business Administration and Management, General
Michigan State University 2001 — 2005
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
American Airlines June 2013 - Present
Air France USA JFK Airport January 2009 - Present
Air France November 2009 - April 2013
American Airlines April 2008 - November 2009
American Airlines JFK Airport January 2008 - January 2009
The Bombay Company March 2007 - February 2008
The Bombay Company January 2007 - January 2008
Trans World Entertainment June 1996 - March 2007
Trans World Entertainment January 1996 - January 2007
Skills
Customer Service, Microsoft Excel, Airports, Training, Event Planning, Microsoft Office, Retail, Store Management, Public Speaking, Flights, Airlines, Teamwork, Operations Management, Customer Satisfaction, Profit, Negotiation, Inventory Management, Management, Sales, Team Building, Team Leadership
Education
Hofstra University 1993 — 1996
History
Adelphi University 1991 — 1993
Play-Well TEKnologies December 2014 - Present
Konditor Meister Inc August 2011 - December 2014
Camp Calumet Lutheran July 2011 - July 2011
Trans World Entertainment February 2009 - July 2011
Camp Calumet Lutheran June 2005 - August 2010
Raefield Jewelry & Designs September 2008 - January 2009
CVS Pharmacy November 2005 - September 2006
Skills
PowerPoint, Advertising, Cooking, Customer Service, Microsoft Office, Leadership, Facebook, Time Management, Baking, Pastry, Cake Decorating, Microsoft Word, Sales, Event Planning, Outlook
Education
Lincoln Culinary Institute 2010 — 2011
Certification, International Baking and Pastry
Boston University 2006 — 2008
Elementary Education
Berlin High School 2003 — 2006
High School Diploma
Burlington College November 2012 - Present
Burlington College August 2012 - Present
Burlington College August 2011 - Present
Trans World Entertainment November 2005 - August 2011
Middlebury College May 2001 - June 2003
Skills
Microsoft Excel, SCT Banner, Microsoft Word, Online Research, Data Entry, Sales Management, Project Management, Technical Writing
Education
University of Vermont 2011 — 2013
Master of Arts (M.A.), English Language and Literature/Letters
Burlington College 2008 — 2010
Bachelor of Arts (B.A.), Writing and Literature
AccuQuest Hearing Centers January 2015 - Present
California Spine Center September 2013 - December 2014
The Men's Wearhouse, Inc August 2005 - March 2013
California Check Cashing Stores inc. October 2004 - July 2005
Trans World Entertainment February 2001 - October 2004
Walmart April 1994 - November 1998
Skills
Customer Service, Inventory Management, Data Entry, Store Management, Inventory Control, Merchandising, Telephone Skills, Outlook, Time Management, Microsoft Office, Microsoft Word, Loss Prevention, Team Building, Visual Merchandising, Teamwork, Critical Thinking, Store Operations, Recruiting, Highly detail oriented, Phone Etiquette, Microsoft Excel, Sales, Retail, PowerPoint, Cashiering, Hiring, Inventory, Interviews, Office Administration, Employee Relations, Administrative..., Profit, Team-oriented, Schedules, Customer Experience, Training, Medical Terminology, Employee Management, HIPAA, New Hire Orientations, PeopleSoft, ICD-9, Appointment Scheduling, Medical Records, Medical Billing, Payroll, Process Scheduler, Management, Leadership
Education
University of Phoenix-Sacramento Valley Campus 2012 — 2014
Bachelor of Science (BS), Health/Health Care Administration/Management
Diablo Valley College 1996 — 2000
General Studies
One, Inc. (Sacramento, CA) January 2015 - Present
Hewlett Packard June 2013 - June 2014
California State University, Chico January 2012 - May 2013
Best Buy July 2002 - January 2005
Trans World Entertainment June 1997 - July 2002
Babbage's Etc. October 1998 - January 2000
Skills
Higher Education, Research, Public Speaking, Matlab, Statistics, Microsoft Office, PowerPoint, C++, Tutoring, Critical Thinking, Data Analysis, Microsoft Excel, Microsoft Word, Social Media, Databases, Teamwork, SAP ERP, Technical Writing, SQL, SAP, Customer Service, Management
Education
California State University-Chico 2011 — 2013
Bachelor of Science (BS), Business Information Systems
San Jose State University 2008 — 2010
Synergy Computer Solutions November 2014 - Present
Synergy Computer Solutions September 2007 - Present
Axle Alliance Company January 2007 - September 2007
Chrysler LLC. 2004 - January 2007
Daimler/Chrysler 2004 - 2006
Subway February 1990 - August 2004
Trans World Entertainment November 1988 - January 1990
Western Merchandisers November 1984 - June 1988
Skills
Technical Recruiting, Talent Acquisition, Full-cycle Recruiting, Sourcing, Internet Recruiting, Contract Recruitment, Microsoft Office, Interviewing, SDLC, Screening, Vendor Management, Interviews, Recruiting, Staffing Services, Benefits Negotiation, Screening Resumes, Customer Service, Staff Augmentation, Management, Applicant Tracking..., Business Development, System Administration, IT Recruitment, Sales, Executive Search, College Recruiting, Temporary Placement, Onboarding, Permanent Placement, Human Resources, Employee Relations, Training, Talent Management, HRIS, Recruitment Advertising
Education
Brookhaven Community College 1984 — 1987
Business
Franklin High School 1984 1980 — 1984
Michaels Stores, Inc. 2012 - Present
YourSigma 2009 - Present
Inpoint an AON Company 2012 - 2012
American Water Enterprises 2007 - 2009
Stream Global Services 2006 - 2007
Trans World Entertainment December 2001 - December 2005
Ernst & Young 2000 - 2001
KPMG 1999 - 2000
Fujitsu 1994 - 1999
First Financial Management Corp. (FFMC) 1994 - 1994
Education
Cleveland State University - Cleveland-Marshall College of Law 1982 — 1984
Law and Accounting
Golden Gate University 1979 — 1982
Masters of Science, Tax
University of Colorado Boulder 1973 — 1978
Georgia State University
Sunfrog Shirts February 2012 - Present
AT&T Mobility September 2010 - Present
Trans World Entertainment November 2009 - May 2010
Abercrombie & Fitch September 2008 - October 2009
Nautilus Fitness System November 2006 - August 2008
Skills
Sales, Management, Training, Selling
Education
Central Michigan University 2004 — 2008
Bachelor of Applied Arts, Broadcast & Cinematic arts/Interpersonal & Public Communication
CVS Caremark Corporation July 2011 - Present
Lowe's September 2009 - December 2010
Trans World Entertainment October 2006 - January 2009
Trans World Entertainment November 2003 - October 2006
TSX T-shirts, Skate wear and More August 2001 - November 2003
Skills
Customer Service, Management, Merchandising, Sales, Store Management, Visual Merchandising
Education
State University of New York College at Oswego 1999 — 2001
Bachelor of Science, Marketing and Economics
Corning Community College 1997 — 1999
Associates Degree, General Studies
Neuehouse July 2012 - Present
Harpervision Associates January 2009 - Present
Gadgetoff 2001 - Present
Trans World Entertainment March 1998 - Present
Troxell Communications November 2010 - Present
Institute of Audio Research February 2008 - Present
Cerberus Corp January 1995 - Present
MyPublisher November 2001 - December 2003
Next Venue January 1999 - August 2001
MSNBC Desktop Video December 1995 - January 1999
Skills
Strategic Consulting, Conference Speaking, New Media, System Design, Problem Solving, Multimedia Journalism, Video Conferencing, Mobile Technology, Educational Technology, Mobile Internet, Emerging Technologies, Digital Media, Video, Audio Design, Television, TV production, Video Production, Event Management, Lighting Design
Education
Amherst College 1971 — 1975
BA, Psychology, Dramatic arts
American school of Paris 1967 — 1970
Saratoga Performing Arts Center May 2011 - Present
Pixelheap 1999 - 2012
CDPHP April 2009 - May 2011
L&P Media/ Light & Power Communications, Ltd February 2006 - April 2009
Trans World Entertainment July 2003 - March 2006
Mercury Web Solutions April 2002 - July 2003
L&P Media/ Light & Power Communications, Ltd February 2001 - April 2002
Snowball.com / IGN Entertainment November 1999 - February 2001
Skills
Web Design, Graphic Design, PHP, JavaScript, jQuery, Animation, Illustration, Social Networking, Network Administration, Email Marketing, User Experience, Online Advertising, User Interface Design, XHTML, Brand Development, Advertising, Facebook, Illustrator, SEO, Photoshop, Online Marketing, Web Development, Flash, HTML 5, Digital Marketing, CSS, Interaction Design, Editing, HTML, Logo Design, InDesign, Adobe Creative Suite, Brochures, Website Development, Project Management, Graphics, Information Architecture, Mac, Social Media, Newsletters, Web Analytics, Dreamweaver, CMS, Google Analytics, Software Development, Creative Direction, Web Project Management, Awesomeness, WordPress, E-commerce
Education
Art Institute of Philadelphia 1997 — 1999
Associates of Applied Technology, Computer Animation / Media Arts
Hudson Valley Community College 1995 — 1997
Computer Information Systems
BrandXads, Inc. September 2015 - Present
Trans World Entertainment February 2015 - September 2015
Richard C. Fanch Tax and Financial 2008 - February 2015
GEM Advertising January 2014 - April 2014
Downtown Albany BID May 2013 - August 2013
Phillip Van Heusen May 2010 - 2012
Skills
Microsoft Excel, Social Media, Market Planning, Merchandise Planning, Facebook, Public Relations, Press Releases, Marketing Communications, Sales, Public Speaking, Social Networking, Microsoft Word, Editing, PowerPoint, Marketing, Research, Customer Service, Event Planning, Photoshop, Project Management, Hootsuite, Blogging, Google Docs, Advertising, MailChimp, Blogger, Social Media Marketing, Merchandising Strategies, Visual Merchandising, Market Pricing
Education
Quinnipiac University 2012 — 2014
Bachelor's Degree, Communication and Media Studies
Castleton State College 2010 — 2012
Saratoga Springs High School 2006 — 2010
Saratoga Waldorf School
Stoner Periodontics October 2014 - Present
MeCo Retail Specialists February 2014 - Present
Barnes & Noble September 2001 - October 2013
Jo-Ann Stores, Inc. September 2000 - September 2001
Linens N Things September 1996 - September 2000
Media Play 1998 - 1999
Trans World Entertainment September 1987 - March 1994
Skills
Visual Merchandising, Management, Loss Prevention, Inventory Management, Driving Results, Customer Service, Team Building, Sales, Merchandising, Microsoft Word, Retail, Outlook, Process Improvement, Employee Training, Training, Store Management, Store Operations, Leadership, Trend Analysis, Task Assignment, Task Management, Coaching, Selling, Profit, Inventory Control, Forecasting, Marketing, Employee Relations, Hiring, Big Box
Education
Columbus State Community College 1997 — 2003
Associate's of Science, Landscape Design/Build
The Ohio State University 1986 — 1992
Lee County April 2005 - Present
Books A Million May 2004 - April 2005
The Sharper Image November 2003 - May 2004
Trans World Entertainment December 2000 - November 2003
Skills
Teamwork, Group Leadership, Creative Problem Solving, Team Management, Customer Service, Library Reference, Inventory Management, Microsoft Word, Interviews, Microsoft Excel, Sales, Library Instruction, Collection Development, Public Libraries
Education
Brandeis University 1995 — 1999
B.A., History, Anthropology, Classical Studies
swimsuitsforall.com January 2011 - Present
Private practice January 2007 - Present
Trans World Entertainment 2004 - 2006
Rainbow Apparel 2001 - 2004
SilverCarrot 1999 - 2001
Jennifer Convertibles 1995 - 2000
Lane Bryant (div of The Limited) 1979 - 1985
Deloitte 1964 - 1967
Skills
Retail, Strategic Partnerships, Sales, Marketing, E-commerce, Income Statement, Leadership, P&L Management, Team Building, Strategic Planning, Marketing Strategy, Direct Marketing, Management, Forecasting, Email Marketing, Sales Management, Online Advertising, Negotiation, Account Management, Social Media Marketing, Team Leadership, Social Media, Strategy, Sales Operations, Merchandising, P&L
Education
University of Pennsylvania - The Wharton School 1960 — 1964
BS, Accounting, Finance & Marketing
City University of New York-Baruch College
MBA, Finance
Adage Technologies August 2014 - December 2014
Highland Solutions September 2013 - August 2014
Highland Solutions January 2011 - September 2013
Trans World Entertainment November 2006 - August 2011
Entertainment Cruises Inc. March 2009 - December 2010
Stewart's Shop January 2006 - December 2009
Jumpstart Chicago October 2006 - June 2007
Tech Valley Communication June 2004 - November 2004
Skills
Customer Service, Project Management, Agile Project Management, Agile Testing, Agile Methodologies, Business Analysis, Building Relationships, Budget Monitoring, Scope Management, Training, Data Analysis, Leadership, CRM, Teamwork, Team Building, Data Mining, Access, Management, Data Cleaning, Quality Assurance, Microsoft Word, SQL, Human Resources, SugarCRM, Customer Satisfaction, Microsoft Excel
Education
DePaul University 2006 — 2010
B.A., Economics, Spanish, International Business
Portland Mercury January 2013 - Present
Portland Mercury April 2012 - February 2013
Portland Mercury April 2003 - April 2012
RED Distribution August 1999 - April 2003
Trans World Entertainment April 1994 - August 1999
Skills
Consultative Selling, Account Management, Lead Generation, Client Communication, Creative Problem Solving, Advertising Sales, Prospect Research, Proposal Creation, Sales Presentations, DoubleClick for..., Google Analytics, Flurry, Selling, Proposal Writing, Advertising, Sales, Marketing Management, Digital Strategy, Marketing, Digital Marketing, Email Marketing, Marketing Communications, Online Advertising, Social Media Marketing
Education
Clark College 1995 — 1997
Associates Degree, Business Marketing
Team Beachbody 2013 - Present
NY Statewide Financial System August 2008 - Present
(1) NYS Stateweide Financial System; (2) Empire State College; (3) Independent BeachBody Coach August 2008 - Present
Empire State College 2008 - Present
Trans World Entertainment October 2005 - February 2008
Bank of America February 1993 - August 2005
AIG 1987 - 1991
Skills
SDLC, Program Management, Business Analysis, Release Management, PMO, PMP, Project Management, Change Management, Process Improvement, Project Planning, Vendor Management, Visio, Project Portfolio..., Software Project..., Cross-functional Team..., Team Leadership, Software Documentation, Requirements Management, Requirements Gathering, Requirements Analysis, Testing, Business Requirements, Leadership, Team Building, Business Process, Training, Management, Business Process..., Risk Management, Disaster Recovery, Analysis
Education
Boston College 1974 — 1975
Master of Education (M.Ed.), Religious Education
Northeastern University 1970 — 1974
Bachelor of Science (BS), Applied Mathematics
TicketNetwork, Inc. March 2014 - Present
Trans World Entertainment July 2010 - November 2013
Bernie's Audio, Video, TV and Appliances, Inc. June 2007 - April 2010
Prentice Capital Management, LP - Levitz Home Furnishings July 2006 - June 2007
PLATFORM LEARNING, INC September 2005 - June 2006
BED, BATH AND BEYOND, INC January 1999 - January 2005
KPMG June 1997 - January 1999
Valassis (ADVO) 1995 - 1997
Skills
Process Improvement, Leadership, Vendor Management, Team Building, Supply Chain Management, Income Statement, Leadership Development, Retail, Strategy, Customer Service, Operations Management, Contract Negotiation, Project Management, Strategic Planning, Change Management, Budgets, Management, Inventory Management, E-commerce, Merchandising, Project Planning, Business Strategy, Cross-functional Team..., Supply Chain, Integration, Logistics, Team Leadership, Training, Forecasting, Coaching, Performance Management, Business Process, Inventory Control, Sales, Program Management, Negotiation, Profit, Purchasing, Pricing, P&L Management, Business Analysis, Analysis, IT Management, Business Process..., CRM, Customer Satisfaction, Sales Operations, Call Centers, Start-ups, Time Management
Education
Boston College 1980 — 1983
Bachelor of Science Degree, Business Management and Computer Science
West Virginia University June 2015 - Present
JCPenney May 2013 - May 2015
Berea College Printing Services August 2012 - May 2015
Pierpont Continuing Education February 2012 - August 2012
Trans World Entertainment July 2011 - January 2012
TeleTech May 2011 - July 2011
Xerox May 2009 - April 2011
Hastings Entertainment May 2008 - September 2009
TeleTech February 2008 - April 2008
Log House Craft Gallery August 2006 - January 2008
Skills
Customer Service, Leadership, Customer Satisfaction, Sales, Training, Microsoft Office, Data Entry, Data Analysis, Management, Access, Microsoft Word, Program Management, Inventory Management, Payroll, Microsoft Excel, PowerPoint, Public Speaking, Technical Support, Filing, Leadership Development, Bookkeeping, Team Leadership, Coaching, Team Building, Analysis, Invoicing, Cashiering, iPhone, Call Centers, Windows, Troubleshooting, Rapport Building, Scheduling, Staff Scheduling, Time Management
Education
West Virginia University 2015 — 2016
Master of Business Administration (M.B.A.)
Berea College 2012 — 2015
Bachelor of Science, Business Administration - Accounting and Finance
Fairmont State University 2011 — 2012
Business and Mathematics
Berea College 2006 — 2008
Booster LLC April 2015 - Present
Freelance PR, Social media, Marketing January 2009 - Present
People's United Bank April 2012 - March 2015
TD Bank Group April 2010 - March 2011
Trans World Entertainment November 2006 - June 2010
Skills
Social Media, Social Media Marketing, Graphic Design, Video Game Journalism, Customer Service, Blogger, Web Design, Computers, Technology, Creative Writing, Tabletop Game Designer, Creative Problem Solving, Public Speaking, Logo Design, business card design, WordPress, Game Theory, Photoshop, Mac, Photography, Microsoft Office, Problem Solving
Education
New England Institute of Art 2008 — 2010
Advertisement and Marketing
DeVry University 2007 — 2008
Gould Innovations, Inc September 2005 - Present
Safran Group/MorphoTrak, Inc June 2011 - July 2013
Nomia Inc February 2008 - July 2011
United Nations University September 2005 - November 2007
Aoyama Gakiun (University) February 2006 - September 2007
English Now September 2004 - September 2005
ACA Advertising February 2000 - March 2004
Trans World Entertainment March 1999 - January 2000
Education
Colorado Technical University 2005 — 2010
Bachelor of Science, Business Administration - Information Technology
ITT Technical Institute 2001 — 2002
(32 credits), Computer Networking
Pottery Barn April 2015 - Present
Cumulus Media March 2014 - Present
Trans World Entertainment August 2014 - May 2015
Gap Inc. February 2012 - August 2014
Education
Central New Mexico Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Psychology
Healing Journey Within Wellness Center August 2015 - Present
Melissa Ashline LMT / Healing Hands Massage October 2012 - Present
Elements Massage December 2014 - August 2015
Troy Community Massage and Holistic Therapies January 2014 - January 2015
Bombers Burrito Bar July 2013 - January 2015
Knockouts Haircuts for Men November 2012 - March 2013
US Navy September 2009 - March 2011
Trans World Entertainment May 2007 - September 2009
Skills
Leadership, Customer Service, Microsoft Office, Microsoft Word, Therapeutic Massage
Education
Center for Natural Wellness School of Massage Therapy 2011 — 2012
Certificate of Massage Therapy, Massage Therapy, 4.0
State University of New York College at Oneonta 2001 — 2003
BA, Music Business
Hudson Valley Community College 1999 — 2001
AS, Business Administration
Casa Turrent Cigars / Familia Turrent / A. Turrent Cigars June 2015 - Present
La Matilde Cigar LLC January 2012 - June 2015
The Vitamin Shoppe June 2011 - June 2015
Caribbean Sun Mover / Caribbean Sun Transport / Caribbean Video / Caribbean Service Station October 2009 - June 2011
Cigar Country Stores April 2004 - September 2009
Trans World Entertainment June 2002 - April 2004
Sunglass Hut January 2001 - June 2002
Smt Duty Free Inc July 1999 - January 2001
Almacenes Riviera December 1996 - June 1999
JCPenney April 1994 - November 1996
Skills
Operations Management, Loss Prevention, P&L Analysis, Retail, Customer Service, Management, Training, Inventory Management, Team Leadership, Team Building, Coaching, Purchasing, Public Speaking, Project Planning, Strategic Planning, Merchandising, Store Management, Sales, Visual Merchandising, Profit, Hiring, Store Operations, Inventory Control, Budgets, Recruiting, Retail Sales, Planograms, Employee Relations, Shrinkage, New Store Openings, New Store Development, Employee Training, Big Box, Driving Results, POS, District Management, JDA, Merchandise Planning, Asset Protection, Multi-unit Retail..., Marketing, New Hire Orientations, Microsoft Word, PowerPoint, Building Relationships, Outlook, Human Resources, Internal Investigations, Networking, LinkedIn
Education
Tobacconist University 2015 — 2016
Salesforce Tobacconist Certification, Tobacconist Specialist
Capella University 2014 — 2016
Doctor of Philosophy (Ph.D.), Business Management Education
Universidad de Puerto Rico 2010 — 2011
Doctor of Philosophy (Ph.D.), History
Universidad Interamericana 2008 — 2010
Master of Arts (MA), Higher Education/Higher Education Administration, 4.0
Universidad Interamericana 2004 — 2008
Bachelor of Arts (B.A.), Political Science and Government, 3.2
Outerwall July 2011 - Present
Redbox May 2010 - June 2011
Redbox January 2009 - May 2010
Trans World Entertainment August 2002 - January 2010
Concordia University Chicago August 2005 - August 2008
Skills
Interviews, Leadership, Customer Service, Social Media, Film, Project Planning, PowerPoint, Employee Benefits, Team Building, Time Management, Microsoft Excel, Merchandising, Microsoft Word, Public Speaking, Program Management, Event Planning, Call Centers, Sales, Microsoft Office, Customer Satisfaction, Facebook, Outlook, Management, Social Networking, Training
Education
Concordia University Chicago 2004 — 2008
Bachelor's, Communications
Morton West High School 2000 — 2004
High School Diploma obtained, 2004
North Carolina Department of Labor October 2014 - Present
J Photography January 2001 - Present
Quality Staffing Specialists January 2014 - August 2014
NC TriColor Imaging April 2011 - January 2014
iContact October 2009 - September 2010
123Triad Web Design July 2007 - September 2009
Lee Hansley Gallery July 2006 - June 2007
Trans World Entertainment October 2000 - July 2006
Marc Addleman Photography June 2005 - December 2005
Alyssa Pizer Management April 2005 - July 2005
Skills
Adobe Creative Suite, Social Media Marketing, Blogging, SEO, Microsoft Office, Event Management, Creative Direction, Photoshop, Dreamweaver, Adobe, CSS, HTML, ROES, Software Testing Life..., Real Time Software..., QA Software Tester, Image Editing, Direct Marketing, Web Analytics, Digital Marketing, Art Direction, Online Marketing, Newsletters, Commercial Photography, Content Management, Brochures, Layout, Art, Graphics
Education
Brooks Institute of Photography 2002 — 2005
Bachelor of Arts (BA), Professional Photography: Commercial Advertising
Stella & Dot August 2014 - Present
Trans World Entertainment March 2013 - Present
Albany Marriott January 2013 - Present
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Prezi, Human Resources, Public Speaking, Time Management, Event Planning, Event Management, Editing
Education
The College of Saint Rose 2010 — 2012
Bachelor of Science (B.S.), Human Resources Management and Services
Alfred University 2009 — 2010
Business Administration and Management, General
Herkimer County Community College 2007 — 2009
Associates of Applied Science, Hospitality and Events Management
Kershner Office Furniture, Inc. August 2015 - Present
Advanced Furniture Services March 2015 - August 2015
Diversified Design October 2013 - July 2014
University of Pennsylvania November 2012 - April 2013
University of Pennsylvania April 2012 - October 2012
Trans World Entertainment November 2008 - May 2009
Skills
AutoCAD, SketchUp, InDesign, Interior Architecture, Rendering, Furniture, Interior Design, Illustrator, Photoshop, 3D Studio Max, Microsoft Word, Drawing, Submittals, Microsoft Excel, Revit, Graphic Design, Social Media, 20-20 CAP Studio, 20/20 Technologies, ECI TeamDesign, Sketching, Space Planning
Education
Drexel University 2009 — 2013
Bachelor of Science in Interior Design, Interior Design
Chase January 2014 - Present
Chase January 2013 - December 2013
Bank of America September 2012 - December 2012
JCIII & Associates 2009 - 2012
CVS Health August 2008 - February 2009
Rock Spring Country Club 2006 - 2009
Rock Spring Country Club 2004 - 2006
Trans World Entertainment 2003 - 2004
Education
County College of Morris 2003 — 2007
Liberal Arts and Sciences, General Studies and Humanities
West Orange High School 1999 — 2003
High School Diploma
Trans World Entertainment June 2013 - July 2015
Trans World Entertainment July 2010 - June 2013
Trans World Entertainment / Sears Holdings Corporation / Musicland Group September 2002 - July 2010
Skills
Merchandising, Sales, Visual Merchandising, Store Management, Loss Prevention, Retail, Retail Sales, Inventory Control, Profit, Store Operations
Education
Columbus College of Art & Design 1998 — 2002
Bachelors, Advertising
HC Construction Inc. November 2014 - April 2015
U.S. Geological Survey (USGS) June 2014 - August 2014
Trans World Entertainment September 2011 - January 2014
AmeriCorps/Southwest Conservation Corps May 2013 - August 2013
Borders October 2010 - September 2011
Education
Polytechnic University of Puerto Rico 2010 — 2015
Bachelor of Science in Civil Engineering (BSCE), Civil Engineering
Automeca Technical College-Aguadilla 2008 — 2009
Automotive Mechanic Degree, Automotive Technician
Nutmeg State Financial Credit Union March 2014 - Present
Nutmeg State Financial Credit Union March 2013 - March 2014
Trans World Entertainment September 2010 - March 2013
WWE (World Wrestling Entertainment) January 2011 - May 2011
Blockbuster June 2008 - January 2011
GameStop September 2006 - June 2008
Skills
Payroll, Customer Service, Entertainment, Budgets, Management, Retail, Final Cut Pro, Television, Leadership, Editing, Human Resources, Training, Hiring, Coaching, Business Development, Banking, Customer Satisfaction
Education
Central Connecticut State University 2006 — 2011
Bachelor's Degree, Communications; Broadcast Journalism
Freelance Digital 3D Artist - Self Employeed June 2012 - Present
Infinite Productions June 2014 - September 2014
Language Services Associates October 2010 - January 2014
infoUSA February 2010 - May 2010
Trans World Entertainment January 2009 - January 2010
Vertical Reality March 2007 - April 2008
Skills
Maya, Computer Animation, Photoshop, Texturing, Compositing, ZBrush, Traditional Animation, Computer Graphics, 3D Modeling, Character Animation, Digital Art, Adobe Creative Suite, Character Rigging, Visual Effects, 3D, Digital Compositing, Nuke, Lighting, After Effects, Macintosh Applications, Microsoft Suites, Intercultural..., Autodesk Software, Autodesk MotionBuilder, Microsoft Office, Windows, Customer Service..., Sales, Adobe Design Programs, Creative Visualization, Photoshop Elements, Image Editing, Game Design, Creative Direction, 3D rendering, UV mapping, Color Correction, Eye for Details, Deadline Driven, Highly personable, Resourceful..., Positive Can-do Attitude, 3D Animation, Highly Reliable, Softimage, Mudbox, Syntheyes, Houdini
Education
Full Sail University 2012 — 2015
Bachelor of Science (B.S.), Computer Animation
The Art Institute of Pittsburgh-Online Division 2010 — 2010
Game Design, Game Art
Cabrini College 2008 — 2009
NA, Graphic Design
Haddonfield Memorial High School 2004 — 2008
High School Diploma, High School Diploma
Catalyst Partners February 2014 - Present
Hat World / Lids.com November 2010 - January 2012
Barnes & Noble March 2009 - October 2010
Hat World / Lids.com April 2006 - February 2009
Modell's Sporting Goods November 2005 - April 2006
Trans World Entertainment November 2004 - November 2005
Education
Community College of Rhode Island 2003 — 2006
Business Administration
Roger Williams University 2002 — 2003
Clear Channel Media + Entertainment February 2014 - Present
WJPA Radio January 2013 - Present
Giant Eagle August 2013 - May 2014
Trans World Entertainment March 2013 - August 2013
WJPA Radio January 2013 - May 2013
WCAL FM August 2010 - May 2013
California University of Pennsylvania September 2009 - May 2013
Pilot Flying J August 2011 - March 2013
St. Barnabas Health System February 2009 - August 2010
Skills
Facebook, Broadcast, Video Production, Television, Social Media, Entertainment, Editing, Video Editing, Adobe Audition, Avid, Digital Media, Microsoft Office, Audio Engineering, Blogging, Systematic Approach, Video, Final Cut Pro, Last.fm, Twitter, Close Attention to..., Audio Processing, Passion to Succeed, Mentoring, PowerPoint, Professional Ethics, Looking At the Big..., Energetic team player, Resiliency, Coordinating Events
Education
California University of Pennsylvania 2009 — 2013
Bachelors, Communication Studies-Radio & Television
Pine Richland High School 2005 — 2009
High School Diploma
Walt Disney World January 2015 - April 2015
Disney Consumer Products April 2014 - January 2015
Trans World Entertainment July 2014 - November 2014
Skills
Costumes, Sewing, Customer Service, Adobe Creative Suite, Entertainment, Theatre, Facebook
Education
Columbia College Chicago 2007 — 2013
Bachelor of Arts (B.A.), Technical Theatre/Theatre Design and Technology
Manpower April 2014 - Present
Jo Ann Warren Studio September 1994 - Present
Assabet Valley Regional Continuing Education January 1997 - Present
Ed Burch Dance January 2009 - Present
ManpowerGroup 2013 - Present
Harvard University August 2013 - Present
Debbie's Staffing Services, Inc March 2007 - January 2012
Trans World Entertainment January 1993 - April 2007
Skills
Training, Employee Training, Leadership, Customer Service, Coaching, Management, Human Resources, Public Speaking, Interviews, Marketing Management, Dance, Team Building, Temporary Placement, Recruitment Training, Employee Relations, Sales, Public Relations, Teaching, Hiring, Talent Management, Presentation Development, Customer Engagement, Supervisory Skills, Time Management, Temporary Staffing, Customer Satisfaction, Creative Services, Teaching Adults, Athletic Training, Presenter, Communications Planning, Contemporary Dance, Customer Insight, Training & Development, Instructing, Teaching Skills, Ballroom, Dance Instruction, Customer Relations, Customer Loyalty, Working With Children, Computer Literate, Customer Presentations, Creative Concept..., Technical Recruiting, Recruiting, Recruitment Advertising, Internet Recruiting, Permanent Staffing, Staffing Services
Education
Clark University 1993 — 1997
Computer Programming/Programmer, General
Worcester State University 1994 — 1996
Business Administration and Management, General
Kelly Services July 2015 - Present
Stryker August 2014 - March 2015
Small Bone Innovations, Inc. April 2011 - August 2014
Small Bone Innovations, Inc. February 2007 - March 2011
Trans World Entertainment October 2004 - October 2006
Skills
FDA, CAPA, ISO 13485, Document Management, Medical Devices, Validation, Regulatory Affairs, Product Launch
Education
Temple University 2004 — 2006
Bachelor of Arts (BA), Art/Art Studies, General
Bucks County Community College 2001 — 2004
Associate's degree, Graphic Design
IHS Engineering360 Media Solutions October 2008 - Present
Linear Air May 2008 - October 2008
Innovectra Inc 2006 - 2008
Schenectady ARC 2002 - 2004
Northeast One Stop 2000 - 2003
Valley Media 1993 - 2000
trans world entertainment 1988 - 1993
good vibrations 1975 - 1988
Skills
Sales Management, Consultative Selling, Advertising Sales, P&L responsibility, New Business Development, Client Development, Team Building, Cross-functional Team..., Online Marketing, Digital Media, Selling, P&L Responsibility, Advertising, Online Advertising, Marketing, Lead Generation, Social Media Marketing, Leadership, Contract Negotiation, Budgets, Operations Management, Business Strategy, Strategic Partnerships, Strategic Planning, Direct Sales, Marketing Strategy, Customer Service, Account Management, Competitive Analysis, Sales, Product Marketing, Market Research, B2B, Customer Retention, Strategy, Sales Operations, Direct Marketing, Sales Process, P&L Management, Business Development, B2B Marketing, Team Management, Salesforce.com, Key Account Management, Recruiting, Training, Email Marketing, Sales Presentations, CRM, Digital Marketing
Education
Bentley University 1975 — 1979
BS, Accounting
Bentley University
BS Accounting
Trans World Entertainment August 2008 - Present
Skills
Customer Service, Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Photoshop, Facebook, Social Networking, Retail
Education
Rutgers University 2012 — 2014
Bachelor's degree, Women's Studies, 3.34
Brookdale Community College 2009 — 2012
Associate's degree, Liberal Ed, 3.4
Frameworks April 2004 - Present
Trans World Entertainment Corp. September 1991 - January 2012
Trans World Entertainment September 1991 - January 2012
Skills
Business, Retail, Inventory Management, Customer Service, Sales Management, Merchandising, Sales, Visual Merchandising, Store Management, Loss Prevention, Management, Profit, Inventory Control, Training, Leadership
Education
Cuyahoga Community College 1994 — 1995
Business
Maine Medical Center August 2014 - Present
Eastern Maine Medical Center August 2012 - July 2014
Harvard University Health Services April 2003 - June 2012
CVS Pharmacy February 1999 - April 2003
Trans World Entertainment 1998 - 2002
Skills
Technological..., Team-oriented, Skilled Multi-tasker, Skilled Communicator, Highly self-motivated, Hands-on Approach, Clinical Research, IV, Pharmacy, Pharmacueticals, Pharmacy Technicians
Education
University of Massachusetts Boston 2012 — 2014
Bachelor's Degree, Nursing Science
Bunker Hill Community College 2008 — 2010
Associates Degree, Science; Nursing
Medford High School 1994 — 1998
College Preparation
BCS CallProcessing Inc May 2015 - Present
Whitman Hanson Regional School District July 2014 - May 2015
EMD Serono, Inc. (Randstad) September 2013 - July 2014
UMass Amherst May 2010 - May 2012
Irrational Games May 2011 - September 2011
Boston Tops June 2008 - August 2011
UMass Amherst September 2009 - May 2010
Trans World Entertainment May 2006 - January 2009
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Access, Microsoft Word, Outlook, Customer Service, Teamwork, Research, Leadership, Data Entry, Time Management, Public Speaking, Photoshop, Team Leadership
Education
University of Massachusetts at Amherst - Isenberg School of Management 2009 — 2012
Bachelor of Science (B.S.), Resource Economics
Anna Maria College 2008 — 2009
Business Administration
GE Capital January 2004 - Present
Transamerica Commercial Distribution Finance June 2000 - January 2004
Trans World Entertainment August 1995 - May 2000
Trans World Entertainment and The Musicland Group June 1992 - October 1995
Skills
Customer Service, Portfolio Management, Program Management
Education
Ball State University 1991 — 1995
Master of Arts, History
Ball State University-College of Architecture and Planning 1981 — 1985
Bachelors of Environmental Design, Architecture
Shepard Chevrolet January 1996 - December 2011
Trans World Entertainment April 1989 - January 1996
Skills
Accounts Payable, Account Reconciliation, Customer Service, Cash Handling, Benefits Administration, Switchboard Operator, Deposits, Data Entry, Extended Warranty..., Workers Compensation..., Corel Office, Microsoft Works, Microsoft Office, ADP, Hospitality, Tutoring, Staff Training, Staff Management, Online Research, Office Administration
Education
College of Lake County
Associate of Arts
Vogster Entertainment September 2011 - February 2012
GameStop January 2009 - August 2009
Trans World Entertainment January 2006 - January 2009
Skills
Game Design, Maya, Character Animation, Illustration, Animation, Level Design, Game Maker, Photoshop, Flash, 3D Modeling, Adobe Creative Suite, Graphic Design, Adobe Photshop, Japanese Culture, Chinese Culture, Video Games
Education
University of Bridgeport 2014 — 2016
Master's degree, East Asian and Pacific Rim Studies
Bloomfield College 2010 — 2012
Bachelor of Arts (B.A.), Video Game Design
Westchester Community Collage
Associate Degree, Liberal Arts and Humanities
New York City Department of Education May 2011 - Present
MOG 2009 - 2011
Navarre Entertainment Media 2000 - 2007
Trans World Entertainment 1990 - 1998
Skills
Editing, Blogging, Social Networking, Music Industry, Social Media, Music, Entertainment, Digital Media, New Media, Social Media Marketing, Creative Writing, Journalism, Editorial, Publicity, Copy Editing, Copywriting, Publishing, Content Strategy, Event Planning, Advertising, Video
Education
Carleton College 1982 — 1984
English
CSC, Inc. July 2005 - Present
Trans World Entertainment 2002 - 2005
GE Plastics 1989 - 2002
Skills
VPN, DNS, Troubleshooting, Software Documentation, Windows, VMware, Microsoft SQL Server, System Administration, Switches, Citrix, Firewalls, IT Service Management, Network Administration, Visio, TCP/IP, Disaster Recovery, Active Directory, ITIL, IT Management, Data Center, Cisco Technologies, IT Operations, VMware ESX, Computer Hardware, Routers, DHCP, Servers, Linux, SAN, Virtualization, Microsoft Exchange, vSphere, System Deployment, IIS, Windows Server, Help Desk Support, Hardware, Technical Support, Operating Systems, FTP, Database Administration, Information Security, Red Hat Linux, Process Automation, Perl, Perl Script
Education
Alfred University
BS, Ceramic Sciences and Engineering
Universal Music Group October 2004 - Present
Burton Snowboards October 2003 - October 2004
Trans World Entertainment May 2000 - October 2003
Vermont National Country Club/JA McDonald, INC April 1998 - May 2000
Skills
Social Media Marketing, Digital Marketing, Music, Digital Media, Marketing, New Media, Social Media, Entertainment, Advertising, Music Industry, Digital Strategy, Strategic Partnerships, Sales, Online Advertising
Education
Nyack College 1994 — 1996
BS Communications, music, marketing, audio/video, communications, business, econmics, etc
Ithaca College 1993 — 1994
Clemson University 1992 — 1993
Trans World Entertainment May 1994 - Present
Record Explosion 1983 - May 1994
Jimmy's Music World 1977 - 1983
E.J. Korvettes December 1968 - 1977
Skills
Social Media Marketing, Purchasing, Retail, New Media, Merchandising, Strategy, Music Industry, Analytical Skills, Contract Negotiation, A&R, Entertainment, Marketing, Strategic Partnerships, Product Marketing, E-commerce, Store Management, Email Marketing, Advertising, Income Statement, Music Production, Marketing Strategy, Event Management, Inventory Management, Online Marketing, Music Publishing, Brand Development, Music Licensing, Event Planning, Music, Sales Management, Digital Strategy, Budgets, Market Planning, Social Networking, Consumer Electronics, Strategic Planning, Social Media, Digital Media, Digital Marketing, Forecasting, New Business Development, Team Building, Online Advertising, Record Labels, P&L Management, Product Management, Management, Sales, Visual Merchandising, Product Development
Education
City University of New York-Baruch College 1968 — 1970
Accounting and Finance
Sterling Jewelers July 2013 - Present
Sterling Jewelers August 2011 - July 2013
American Greetings October 2008 - August 2011
InkStop December 2007 - October 2008
Trans World Entertainment October 1990 - November 2007
Skills
Access, Store Management, Process Improvement, Customer Service, Team Building, Leadership, Budgets, Forecasting, Demand Planning, Supply Chain Management, Management, Analysis, Project Management, Microsoft Excel, Web Design, Financial Analysis, Data Analysis, Business Analysis, Project Planning, JDA, Sales Operations, Operations Management, Microsoft Word, Planograms, Marketing Strategy, New Business Development, Negotiation, PowerPoint, Account Management, Microsoft Office, Business Strategy, Contract Negotiation, Product Development, Strategic Planning, Training, Procurement, Team Leadership, Change Management, Outlook, SAP, Sales Management, Merchandise Planning, Assortment, Logistics, Time Management, Demand Forecasting, Marketing, Process Scheduler, Customer Satisfaction, Coaching
Education
Ashland University 2009 — 2012
6 courses towards MBA, Supply Chain Management
Empire State College
BA, Liberal Arts
Rensselaer Polytechnic Institute August 2010 - Present
Rensselaer Polytechnic Institute July 2008 - August 2010
Trans World Entertainment January 2000 - June 2007
ITT Technical Institute July 1998 - January 2000
Skills
Inventory Management, Customer Service, Event Planning, Management, Budgets, Team Building, Strategic Planning, Marketing, Leadership
Education
Bryant University 1991 — 1995
Maine Township High School District 207 March 1998 - Present
Trans World Entertainment January 1997 - March 1998
KB Toys April 1995 - January 1998
Education
Columbia College Chicago 1993 — 1996
College of Lake County 1991 — 1993
Trans World Entertainment May 2015 - August 2015
Trans World Entertainment March 2013 - May 2015
Bath & Body Works October 2013 - November 2013
Trans World Entertainment October 2012 - March 2013
Perkins & Marie Callender's, LLC December 2009 - March 2013
DeSoto Holiday House July 2008 - June 2009
Hot Topic October 2007 - May 2008
Borders September 2007 - January 2008
Marriott International October 2006 - November 2007
YMCA June 2006 - August 2006
Skills
Customer Service, Social Networking, Public Speaking, Management, Sales, Retail, Customer Satisfaction, Team Management, Loss Prevention, Sales Management, Teamwork, Training, Hospitality
Education
University of Pittsburgh-Bradford 2015 — 2017
Bachelor of Science (B.S.), Psychology
Dickinson College 2002 — 2006
Bachelor of Arts, Women's Studies
University of East Anglia 2004 — 2005
English and American Studies
Chambersburg Area Senior High School 1999 — 2002
High School Diploma, College Prep
University at Albany August 2007 - May 2012
Trans World Entertainment November 1988 - March 2007
Skills
Inventory Management, Vendor Relations, Purchasing, Retail, Merchandising, Promotions, Excel, Word, Forecasting, Negotiation, Event Planning, Visual Merchandising, Budgeting, Planning, Supervisory Skills, Supply Chain Management, Event Management, Customer Relations, Team Leadership, Problem Solving, Customer Service, Inventory Control, Allocation, New Business Development, Retail Management, Mentoring, Contract Negotiation, Process Scheduler, Program Management, Sales, Advertising, Marketing Strategy, Procurement, Budgets, Account Management, Time Management, Pricing, Social Networking
Education
Assumption College
BA, Management
Shaker High School
Envision Creative Design January 2004 - Present
Serotta Competition Bicycles February 2006 - January 2008
Trans World Entertainment February 2004 - January 2006
KB Toys April 2001 - February 2004
Invensys Powerware 1999 - 2001
Invensys powerware 1999 - 2001
Skills
Graphic Design, Creative Direction, Retail, Illustration, Microsoft Office, Marketing, Graphics, Photoshop, Illustrator, Advertising, Adobe Creative Suite, Social Media, Mac, Web Design, Posters, Corporate Identity, Marketing Strategy, InDesign, Logo Design, Direct Mail, Concept Development, Typography, Email Marketing, Digital Illustration, Dreamweaver, QuarkXPress, Photography, Layout, Art Direction, Brochures, Visual Communication, Corporate Branding, Branding & Identity, Brand Development
Education
Campbell University 1996 — 1999
BA, Advertising & Graphic Arts
State University of New York - System 1995 — 1997
AS, Communications & Media Arts
Hartford Central School
Intercept Youth Services May 2012 - Present
Intercept Youth Services March 2011 - Present
Piedmont Community Services June 2009 - June 2011
Piedmont Community Services November 2003 - July 2009
Piedmont Community Services February 2002 - October 2002
Trans World Entertainment 1999 - 2002
Skills
Case Managment, Community Outreach, Event Planning, Marketing, Mental Health, Nonprofits, Program Development, Public Speaking, Research, Case Management, Customer Service, Grant Writing, Training
Education
D'Amore-McKim School of Business at Northeastern University 2008 — 2009
MBA, Marketing
Coastal Carolina University
BA, Psychology
Franklin Foods September 2015 - Present
Office Depot December 2013 - Present
Office Depot January 2011 - December 2013
Payless Shoe Source October 2008 - January 2011
2006-2008 Payless Shoe Source August 2006 - October 2008
Trans World Entertainment September 1998 - August 2006
2006 Trans World Entertainment September 1998 - August 2006
Trans World Entertainment January 2000 - January 2002
Trans World Entertainment January 1998 - January 2000
Wal-Mart April 1996 - September 1998
Skills
Forecasting, Purchasing, Stores, Budgeting, Inventory Control, Inventory Management, Vendor Relations, Supply Chain Management, Excel, Word, Access, Analysis, Planning, Budgets, Management, Marketing, Merchandising, Microsoft Excel, Project Planning, Retail, Sales
Education
Seton Hall University 1990 — 1994
Baker University
MBA
Seton Hall University
Bachelor of Arts
Barnes & Noble 1998 - Present
Barnes & Noble 1993 - 1998
Trans World Entertainment 1990 - 1993
Skills
Visual Merchandising, Cross-functional Team..., Retail, Multi-channel Retail, Product Marketing, Merchandising, Inventory Management, Marketing Strategy, Marketing, E-commerce, Social Media Marketing, Team Building, Leadership, Management, Sales Operations, Strategic Planning, Sales, Business Planning, Market Planning, New Business Development, Retail Financing, Retail Marketing, Budgets, Digital Media, Purchasing, Negotiation, Business Strategy, Contract Negotiation, Supply Chain, P&L Management, P&L, Inventory Control, Supply Chain Management, Analysis, Store Management, Profit, Competitive Analysis, Advertising, Assortment, Brand Development, Brand Management, Forecasting, Merchandise Planning, Pricing, Product Development, Retail Sales, Store Operations, Loss Prevention, Apparel, CPFR
Education
Cleveland Institute of Music 1982 — 1986
BA, Performance
Academy of the Pacific Rim August 2015 - Present
American Chinese Academy May 2015 - July 2015
University of Maryland August 2014 - July 2015
Prince George's County Public Schools October 2014 - June 2015
Trans World Entertainment May 2014 - August 2014
St. Stephen's & St. Agnes School August 2013 - April 2014
EF English First August 2012 - July 2013
Prince George's County Public Schools October 2011 - August 2012
Borders Books September 2010 - September 2011
Economic Consulting Services January 2010 - January 2010
Skills
English, French, Mandarin, Chinese, Translation, Customer Service, International Relations, Research, Writing, Microsoft Office, PowerPoint, Customer Relations, Word, Market Research, SPSS, Editing, Economics, Public Speaking, Politics, Proofreading, Excel, Teaching, Public Relations, Strategic Planning, Social Media, Marketing Strategy, Analysis, Event Management, Negotiation, Data Analysis, Problem Solving, Event Planning, Business Strategy, International Business, Outlook, Policy, Conferences, Access, Inventory Management, Intercultural..., Press Releases, ESL, Microsoft Excel, Curriculum Design, Spanish, Microsoft Word, Chinese culture
Education
The George Washington University 2008 — 2010
M.A., International Affairs, China Regional Studies
Kenyon College 2001 — 2005
BA, Modern Languages & Lit, Chinese, French
Middlebury College 2004 — 2004
Certificate Mandarin Chinese, Chinese Language, Classical Chinese
Capital University of Economics and Business 2003 — 2004
certificate in Mandarin, Mandarin Chinese, Chinese Culture, Classical Chinese
Middlebury College 2002 — 2002
certificate Mandarin Chinese, Chinese Language and Current affairs
Key School
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS)
Arabic Language and Literature
Designers Surplus, LLC March 2009 - August 2010
Mattress Discounters June 2002 - December 2008
Trans World Entertainment March 1999 - May 2000
Camelot Music March 1998 - March 1999
The Wall Music 1992 - 1998
Education
Camden County College 1992 — 1994
AS, History
High School 1967 — 1971
eClerx October 2012 - Present
Trion March 2012 - October 2012
Comcast Cable October 2011 - March 2012
Comcast Cable August 2009 - October 2011
Comcast Cable April 2008 - August 2009
Verizon Communications January 2001 - January 2007
Verizon Communications January 1999 - January 2001
Trans World Entertainment January 1997 - January 1999
Skills
Process Improvement, Telecommunications, Call Center, Customer Service, Troubleshooting, Call Centers, Customer Retention, Performance Management, Leadership, Quality Assurance, Management, Customer Experience, Project Management, CRM, Sales, Analysis, Coaching, Interviewing Skills, Recruiting, Training
Education
Peirce College
BS, Business Management and Information Technology
Bloomfield College
Help Desk Specialist
University of The Arts
Ocean State Job Lot March 2006 - Present
strawberries March 2000 - March 2003
trans world entertainment 2000 - 2003
auto zone March 1996 - January 2001
auto palace May 1994 - January 1996
auto palace 1990 - 1993
Skills
Visual Merchandising, Income Statement, Merchandising, Profit, Inventory Control, Retail, Inventory Management, Performance Management, Employee Relations, Team Building, Recruiting, Coaching, Operations Management, Shrinkage, P&L, Hiring, Store Operations, P&L Management
Education
Rhode Island College 1990 — 1993
BS, Management/Engineering
Bristol Community College 1988 — 1990
AS, Electrical Engineering
Trans World Entertainment November 2001 - January 2015
Lechters Housewares July 1986 - October 2001
Skills
Inventory Management, P, Visual Merchandising, Inventory Control, Retail, Merchandising, Loss Prevention, Sales, Profit, Team Building, Recruiting, Leadership, Customer Service, Store Operations, Business Planning, Driving Results, Employee Training, Income Statement, Marketing, Multi-unit, Project Planning, Sales Management, Selling, Store Management
Education
Dowling College
Simply Mac April 2014 - Present
Trans World Entertainment April 2007 - February 2014
Trans World Entertainment March 2006 - April 2007
Skills
Store Management, Loss Prevention, Visual Merchandising, Merchandising, Store Operations, Driving Results, Profit, Multi-unit, District Management, New Store Openings, Retail, Big Box, Shrinkage, Planograms, Inventory Control, Multi-Unit Management, P&L, Inventory Management, Retail Sales, Assortment
Education
Central Michigan University 1981 — 1988
Bachelor's degree, Communication and Media Studies
Saint Albans Town Educational Center June 2014 - Present
Colchester School District June 2013 - June 2014
Trans World Entertainment August 2011 - September 2013
GameStop November 2007 - June 2011
Staples June 2007 - November 2007
Circuit City April 2005 - May 2007
Skills
Loss Prevention, Store Management, Big Box, Planograms, Shrinkage, Store Operations, Retail Sales, Merchandising, Associate Development, Retail, Inventory Management, Visual Merchandising, Customer Satisfaction, Inventory Control, Customer Service, Hiring, Marketing, Spiceworks, Active Directory, Information Technology
Education
Champlain College 2011 — 2015
Bachelor, Network Security
Trinity Baptist high school 1995 — 2001
Finger Lakes Library System March 2014 - Present
Cayuga XPress November 2007 - March 2013
Staples 2004 - 2007
Verizon Wireless 2000 - 2004
Trans World Entertainment 1996 - 2000
Skills
Customer Service, Training, Management, Inventory Management, Sales Management, Retail, Sales, Leadership, Social Media, Marketing, Team Building, Store Management, Coaching, Fundraising, Event Planning, Public Speaking, Sales Operations, Account Management, Leadership Development, Public Relations, Customer Retention, Customer Satisfaction, Negotiation, Microsoft Office, Recruiting, Time Management, Team Leadership, Budgets, Employee Relations, Strategic Planning, Microsoft Excel, Social Networking, Advertising, Process Scheduler, PowerPoint, Microsoft Word, Operations Management, Contract Negotiation, Employee Training, Event Management, Merchandising, Policy, Human Resources, Direct Sales, Retail Management, Grant Writing, Grant Administration, Annual Reports, Payroll, Non-profit...
Education
Ashford University 2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management
Ashford University 2005 — 2007
B.A., Organizational Management
Tompkins Cortland Community College 1995 — 1998
A.S., Liberal Arts
Dryden Central Schools 1990 — 1995
High School Diploma, Regents
GNC June 2015 - Present
Trans World Entertainment February 1999 - June 2015
Camelot Music July 1990 - February 1999
Skills
Leadership, Retail, Sales, Loss Prevention, Team Building, Multi-unit, District Management, Inventory Control, Inventory Management, Merchandising, P, Profit, Store Management, Store Operations, Visual Merchandising, Multi-Unit
Education
Columbus State University 1986 — 1989
Walmart April 2014 - October 2014
Entertainment Cruises June 2013 - April 2014
Centric Magazine August 2012 - December 2012
Orange County Government May 2012 - December 2012
Cantone Mayoral Campaign October 2011 - April 2012
Organize Now! August 2011 - January 2012
Entertainment Cruises Inc. May 2010 - January 2011
NVPools May 2008 - August 2008
Trans World Entertainment June 2007 - January 2008
Skills
Facebook, Customer Service, Event Planning, Social Media, Editing, Microsoft Office, PowerPoint, Social Networking, Time Management, Microsoft Excel, Microsoft Word, Sales, Event Management, Social Media Marketing, Public Speaking, Research and Analysis, Policy Analysis, Technical Writing, Written and Oral...
Education
Concordia University-Portland 2015 — 2016
Master of Arts (M.A.), International Development and Service
University of Central Florida 2009 — 2012
Bachelor of Arts in Political Science, International Relations Comparative Politics, Journalism
Radford University 2008 — 2009
Sunmark FCU December 2012 - Present
Trans World Entertainment May 2000 - Present
Cohoes Savings Bank 1997 - 1999
KeyBank March 1988 - November 1997
Skills
Treasury Management, Cash Flow Forecasting, Short Term Investments, Contract Negotiations, Bank Relationship..., SOX Controls, Loan Covenant..., MS Office Suite, Daily Cash Positioning, Employee Management, Audit Management, Sales & Use Tax..., Unclaimed Property, Personal Property Tax..., 1099 Reporting..., Business License..., Cash Management Product..., Cash Management, Internal Controls, Analysis, Microsoft Office, Compliance, Asset Based Credit..., Investments, Sarbanes-Oxley, Banking, Credit Unions, Process Improvement, Payroll, Contract Negotiation, Management, Treasury, Internal Audit, Financial Analysis, Loans, Sarbanes-Oxley Act, Forecasting, Tax, Cash Flow, Finance, Mergers & Acquisitions, Financial Reporting, Strategic Financial..., Financial Modeling, Auditing, Credit, Corporate Finance, P&L, Financial Planning
Education
Canisius College 1983 — 1987
BS, Finance
Eastern Contractors Association, Inc. November 2011 - Present
Denuke Services September 2009 - October 2010
Shaw Environmental March 2009 - September 2009
Kneeland Construction Company, Inc May 2007 - June 2008
Trans World Entertainment September 2006 - May 2007
SUNY Administration July 2003 - September 2006
Center for Disability Services January 2006 - April 2006
Skills
Project Management, Construction, Remediation, Account Reconciliation, Accounting, Invoicing, Environmental Compliance, Environmental..., Auditing, Cost Accounting
Education
The Sage Colleges 2006 — 2010
Bachelor's Degree, Accounting
Bryant & Stratton College 2004 — 2006
Associate Degree, Accounting; Accounting
Best Buy November 2014 - Present
Trans World Entertainment March 2006 - March 2014
Musicland 1997 - 2006
Skills
Inventory Management, Visual Merchandising, Loss Prevention, Store Management, Merchandising, Retail, Profit, P&L, Inventory Control, Team Building, Hiring, Driving Results, Store Operations, Recruiting, Sales, Retail Sales, Multi-Unit, Customer Satisfaction, Time Management
Education
Corning Community College
Associate of Science (A.S.), Computer Science
Health Strategies Group August 2011 - Present
Terranova Environmental, LLC August 2010 - June 2011
Avon Cosmetics March 2009 - December 2010
Staples September 2006 - December 2010
Trans World Entertainment September 2004 - August 2006
Education
Capella University 2010 — 2012
Bachelors, Software Architecture and Networking Technology
Trans World Entertainment June 2009 - Present
Spencer Gifts July 1981 - March 2009
Skills
Trend, Sourcing, Retail Buying, Purchasing, Pricing, Assortment, Visual Merchandising, Merchandising, Management, Trade Shows, Open to Buy Management, Sales, Brand Development, Inventory Management, Forecasting, Retail, Marketing Strategy, Apparel, Merchandise Planning, Wholesale, Trend Analysis, Negotiation, Sales Management, Inventory Control, Product Development, Store Management, New Business Development, Multi-channel Retail, Profit, Global Sourcing, Planograms, P&L Management
Education
American International College 1976 — 1980
BS, Marketing
Facility Solutions Group September 2006 - Present
O.K. Electric Supply Co. April 2000 - September 2006
Trans World Entertainment September 1990 - March 1995
Skills
Electricians, Contractors, Process Scheduler, Contract Negotiation, Contract Management, Construction, Lighting, Facilities Management, Energy Management, Sales, Energy Efficiency, Lighting Design, Green Building, Lighting Control, Key Account Management, Pricing, Account Management, Sales Management, Energy, Direct Sales, Energy Conservation, Purchasing, Energy Audits, New Business Development, Building Automation, Power Distribution, Training
Education
Brookdale Community College 1993 — 1996
Associate in Arts, Business
Leah James Inc. November 2012 - Present
TLK Fusion March 2012 - June 2012
Los Angeles Clippers March 2011 - October 2011
Sin City Films October 2000 - May 2005
Metro Interactive June 2000 - October 2000
[S] Affiliated November 1998 - June 2000
Interscope Records November 1997 - November 1998
Trans World Entertainment July 1997 - October 1997
Priority Records January 1994 - July 1997
Skills
Editing, Press Releases, Public Relations, Marketing Strategy, Event Marketing, Microsoft Office, Social Media, Promotions, Blogging, Excel, Marketing Research, PowerPoint, Brand Development, Guerrilla Marketing, Teamwork, Wordpress, Copywriting, Entertainment, Conferences, Integrated Marketing, Contract Negotiation, Events, Microsoft Excel, Strategic Communications, Publicity, Music, Television, Marketing, Market Research, Sponsorship, Nonprofits, Radio, Event Planning, Event Management, Retail, Video, Sales, WordPress, Advertising, Facebook, Leadership, Broadcast, Creative Writing, New Media, Management, Digital Media, Publishing
Education
California State University-Long Beach
Bachelor of Arts (B.A.), Speech Communication
Atlantic Records November 2014 - Present
Atlantic Records October 2012 - October 2014
Soundspeak September 2010 - January 2013
Verse Music Group September 2010 - September 2012
LBi June 2010 - August 2010
Vermillion Media August 2008 - May 2010
WHRW 90.5 FM Binghamton August 2006 - May 2010
Trans World Entertainment August 2005 - January 2010
A&M/Octone Records May 2008 - August 2008
Skills
Blogging, Music, Entertainment, Press Releases, Writing, Drupal, Online Video, Social Media Marketing, Social Media, Social Media Monitoring, Social Media Outreach, Microsoft Office, Advertising, Broadcast, Editing, Email Marketing, Event Planning, Facebook, Film, Marketing, Music Industry, New Media, Radio, Recording, Social Media Measurement, Social Networking, Web Video, YouTube
Education
State University of New York at Binghamton 2006 — 2010
BA, English, General Literature, and Rhetoric
Middlesex University 2008 — 2008
English Literature, Music and Arts Management
Briarcliff High School 2002 — 2006
Brown Shoe Company September 2008 - Present
Trans World Entertainment September 2001 - September 2008
Sam's Club May 1999 - September 2001
Comp USA January 1997 - May 1999
Camelot Music January 1990 - January 1997
Skills
Customer Service
Education
American Public University System 2011 — 2014
Environmental Science
American Public University
Costanzo's Bakery April 2012 - August 2013
Allied Frozen Storage February 2011 - April 2012
Trans World Entertainment April 2006 - February 2010
Media Play November 2004 - January 2006
Eastco Multi Media Solutions August 1994 - November 2004
Education
Art Institute of Pittsburgh 1992 — 1994
Associates Degree, Music & Video Business
TZR TRANSPORTATION June 2007 - October 2010
Trans World Entertainment February 2006 - February 2007
Conquest Marketing January 2002 - May 2004
Education
The Manhattan Institute 2014 — 2014
Diploma, Nursing Assistant
Adelphi University 1997 — 2001
Bachelor's Degree, ECONOMICS
CoorsTek August 2011 - Present
Trans World Entertainment June 2004 - December 2010
Skills
Succession Planning, Human Resources, Recruiting, Leadership, Onboarding, Employee Benefits, Benefits Administration, New Hire Orientations, Talent Acquisition, Talent Management, Deferred Compensation
Education
California State University-Dominguez Hills
Bachelors, Business Administration
Huntington Learning Center Center DirectorSylvan Learning CentersFebruary 2009 - May 2009
Trans World Entertainment February 2003 - October 2008
Huntington Learning Center March 1999 - October 2002
Education
Clark University 1991 — 1996
BA, Spanish, Education
Simsbury High School 1987 — 1991
Bed Bath & Beyond/Harmon November 2010 - Present
Torrid 2009 - January 2011
Hot Topic 2008 - 2009
Lane Bryant 2004 - 2005
Trans World Entertainment 2002 - 2004
Skills
Retail, Store Management, Visual Merchandising, Loss Prevention, Merchandising, Training & Development, Recruitment/Retention, Store Operations, Recruiting, Employee Training, Training, Temporary Placement, Employee Relations, Driving Results, Retail Sales, Hiring
Education
Charter Oak State College 2011 — 2012
Bachelor's degree, Psychology- Mental Health specialization
Southern Connecticut State University 1999 — 2003
Comcast Cable February 2013 - Present
AAA February 2007 - March 2011
Trans World Entertainment January 2005 - January 2007
Verizon Wireless February 2003 - January 2005
Skills
Loss Prevention, Customer Service, Customer Satisfaction, Sales, Retail, Phone Skills, Profit, Call Center, Inventory Management, Customer Experience, Data Entry, Team Building, Outlook, Sales Management, Customer Retention
Education
Full Sail University 1990 — 1992
Associates, Recording Engineering
Cape Cod Community College
N/A, Liberal Arts and Sciences/Liberal Studies
Bobbies Flowers & Gift Shop 2012 - February 2015
Trans World Entertainment November 2009 - July 2014
Barnes & Noble October 2012 - September 2013
Borders 2007 - 2009
Target September 2006 - March 2007
Skills
Visual Merchandising, Merchandising, Loss Prevention, Store Management, Retail, Planograms, Inventory Management, Store Operations, Customer Service, Sales, Inventory Control, Deliveries, Driving License, Taekwondo, Martial Arts, Physical Education, Cashiering, Time Management, Leadership, Telephone Skills, Retail Sales
Education
Arizona State University 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Astrophysics, 3.76
Mesa Community College 2008 — 2013
Associate's degree, General Studies, 3.82
Fletcher Allen Heatlh Care 2013 - Present
Outright Vermont January 2009 - June 2013
Macy's November 2012 - January 2013
Trans World Entertainment May 2012 - June 2012
Skills
Singing
Education
essex technology of Vermont 2014 — 2015
License Nursing Assistant
Community College of Vermont 2014 — 2014
Music technology class
Champlain College 2009 — 2010
Digital Film-Making
Patterson,NY January 1997 - Present
Trans World Entertainment August 1994 - June 1996
The Museum Company October 1993 - January 1994
Skills
Retail, Inventory Management, Fashion, Hiring, Scheduling, Customer Service, Customer Relations, Budgeting, Photography, Graphic Design, Art, Microsoft Word
Education
SUNY Binghamton 1979 — 1980
Bachelor of Arts (Studio Art), Design
Broome Community College 1975 — 1977
A.A. Liberal Arts, Liberal Arts
CDW August 2011 - Present
Trans World Entertainment August 2009 - April 2011
Education
Arizona State University
Chandler Gilbert Community College
Mesa Community College
Arthur Middleton Capital Holdings February 2008 - April 2011
Trans World Entertainment September 2005 - January 2008
Skills
Data Entry, Typing, Copying
Education
Stark State College of Technology 2006 — 2007
Certificate, AutoCad
Art Institute of Pittsburgh 1980 — 1982
Associate, Visual Communications
Self-Employed July 1997 - Present
Trans World Entertainment 2005 - 2010
Education
Chippewa Valley Technical College
Liberal Arts, Journalism
The Wedge Community Co-op August 2009 - August 2010
Caribou Coffee December 2007 - March 2009
Trans World Entertainment December 2005 - October 2007
International Dairy Queen March 2001 - September 2003
Education
Concordia University-St. Paul 2010 — 2012
Bachelor of Arts, Marketing Management
Speedway LLC May 2012 - Present
ARAMARK May 2007 - September 2010
Trans World Entertainment November 2007 - May 2008
Skills
Microsoft Office, Internet Research, Customer Service, Customer Experience, Managerial Experience, Retail Experience, Team Leadership, Critical Thinking
Education
Baldwin-Wallace College 2008 — 2012
Bachelor of Arts (B.A.), Marketing
Trans World Entertainment October 1992 - Present
Trans World Entertainment October 1992 - Present
Skills
Sales Management, Staff Scheduling, Staff Training, Training & Development, Merchandising, Shipping/receiving, Customer Service, Customer Relations, Performance Appraisal, Cost Control, Employee Hiring, Training New Hires
Education
Baker College Business and Corporate Services
Associate's degree, Accounting
M&T Bank February 2015 - Present
M&T Bank November 2013 - February 2015
M&T Bank September 2010 - November 2013
Trans World Entertainment June 2006 - February 2010
LINSTAR Inc 2003 - 2003
Skills
Commercial Banking, Banking, Sales, Risk Management, Call Centers, Customer Service, Management, Relationship Management, Leadership
Education
Canisius College 2001 — 2007
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Erie Community College 1999 — 2001
Associate of Science (A.S.), Business Administration and Management, General
Pro Lettering May 2008 - Present
Trans World Entertainment September 2008 - May 2009
Nationwide Credit, Inc. June 2006 - February 2007
Skills
Microsoft Office, Image Editing, Music Industry, Computer Technology, Customer Service, Data Entry, Machine Embroidery, French, History
Education
Broome Community College 2005 — 2006
No Degree, Music, Business, Chemistry
Allied Barton March 2012 - Present
Rieker Inc. July 2011 - January 2012
Trans World Entertainment August 2008 - October 2010
Skills
Cpr Certified, First Aid, Certified in Heimlich, Customer Experience..., Staff Management..., Communication Skills, Outstanding time..., Works well in a team, Marketing Research, marketing presentations, Marketing, Tutoring, Customer Service
Education
Cabrini College 2004 — 2008
Bachelor's degree, Marketing
Harriton High School 2000 — 2004
Bagel Me! January 2009 - Present
Trans-World Entertainment November 2007 - December 2008
Cold Stone Creamery March 2007 - October 2007
Skills
Communication, Microsoft Word, Microsoft Exel, Organization, Spelling and Grammar, Writing, Multitasking Skills, Memory, Customer Service, Sales, Typing 55 WPM, Driving Efficiency, Self-management, Self-motivated Team..., POS, Friendly Personality, Outgoing, Fast-paced, Problem Solving and..., Cash Handling Experience, Coordinate Catering, Quick & Eager Learner
Education
Santiago Canyon College 2009 — 2013
Associate's of Arts, Psychology, 3.9
Cal State Fullerton
UNICOM Government, formerly GTSI June 1999 - Present
Comstor November 2005 - January 2007
Trans World Entertainment August 1991 - May 1999
Skills
Project Management
Education
Colorado State University
James Madison University
Political Science, Paralegal Studies
Momentum media December 2014 - Present
Taxi's Piano Bar November 2014 - Present
Cheatham Street Warehouse June 2014 - Present
Noel Community Arts Program 2008 - 2013
Trans World Entertainment 2005 - 2010
Skills
Drum Set, Piano, Acoustic Guitar, Bass Guitar, Electric Guitar, Lead Guitar, Rhythm Guitar, Singing, Singer-songwriter, Composers, Music Theory, Music Production, Rock Music, Microsoft Excel, Microsoft Word, Microsoft Office, Management, Sound
Education
Centenary College of Louisiana 2010 — 2013
Bachelor's Degree, Music Theory and Composition
Northwestern State University 2001 — 2005
Associate's Degree, music education, general studies
Olive Garden July 2013 - Present
Spencer Gifts July 2008 - August 2013
Trans World Entertainment October 2006 - June 2010
Skills
Venipuncture, Management, Anesthesia, Radiology, Restraint, Veterinary Medicine, Exotic Animals, Small Animal, Animal Medication..., Teamwork, Training, Laboratory Skills
Education
Bradford School 2013 — 2014
Associate In Applied Science, Veterinary Technician
Service Trucking, Inc. March 2007 - March 2015
Walmart March 2006 - February 2007
Walmart April 2005 - March 2006
Walmart May 2003 - April 2005
Walmart March 2002 - May 2003
Kwik King Food Stores, Inc. September 2001 - December 2001
Rent-A-Center September 1998 - August 2001
Trans World Entertainment March 1994 - June 1998
Skills
Customer Service, Retail, Store Management, Store Operations, Hiring, Cashiering, Management, Customer Satisfaction, Retail Sales, Loss Prevention, Merchandising, Sales
Education
College of Central Florida 2007 — 2007
Professional Truck Driving
Trans World Entertainment September 2012 - Present
School of Rock August 2012 - September 2012
McDonald's Corporation June 2010 - June 2012
Skills
People Skills, Retail Marketing, Sales Operations, Project Management, Task Management, Task Driven, Project Coordination, Operations Management
Education
Bridgewater State University 2014 — 2016
Bristol Community College 2011 — 2013
Buisness; History
D-Tech January 2012 - Present
Convergys May 2014 - December 2014
Uptown Bistro Bar & Grille September 2008 - June 2014
Muzik Mafia September 2007 - March 2008
Bluesboro September 2007 - February 2008
Silke's Old World Breads April 2007 - August 2007
Olive Garden September 2004 - July 2007
The Old Spaghetti Factory January 2006 - February 2007
Red Lobster August 2005 - December 2005
Trans World Entertainment December 2000 - August 2005
Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Experience, Troubleshooting, Technical Support, Inventory, Microsoft Office, HTML
Education
Middle Tennessee State University 2005 — 2016
Bachelor of Science (B.S.), Liberal Arts and Sciences/Liberal Studies
Berklee College of Music 2002 — 2004
Bachelor's degree, Music Business/Management, Drumset Principle
Hempfield High School 1998 — 2002
College/University Preparatory and Advanced High School/Secondary Diploma Program