Travel Leaders
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Travel Leaders Employees
Travel Leaders November 2010 - Present
Seattle Community College District April 2010 - March 2012
US Department of Commerce April 2010 - June 2010
Northgate Travel and Cruise June 1999 - January 2009
Metropolitan Travel October 1995 - April 1999
Mutual Travel April 1985 - March 1995
Skills
Tourism, Editing, Online Travel, Advertising, Teaching
Education
Gustavus Adolphus College
Bachelor of Arts, Psychology; English
Simley High School
Travel Leaders July 2015 - Present
Gunn Marketing Group/GMG Tours November 2013 - April 2015
MGA Hospitality/Technologies-The Travel Source May 2011 - September 2011
Ageless Placements Inc. September 2008 - May 2010
Cox Auto Trader Publishing July 2006 - November 2007
All Travel Designs October 1987 - March 2006
Carlson Adventure Travel September 1997 - October 2003
American International Travel 1987 - 1997
Corporate Travel Services April 1985 - September 1987
Liberty Travel March 1983 - April 1985
Skills
Hospitality, Marketing, Management, Customer Service, Hotels, Event Planning, Event Management, Strategic Planning, Tourism, Advertising, Email Marketing, Marketing Communications, Market Planning, Public Relations, Marketing Strategy, Trade Shows, Hospitality Industry, Customer Satisfaction, Retail, Negotiation, Time Management, Corporate Events, Leadership, Social Media Marketing, Team Building, New Business Development, Contract Negotiation, Teamwork, Sales Management, Budgets, Process Scheduler, Account Management, Online Advertising, Travel Management, Cruises, Training, Travel Planning, Social Networking, Social Media, Online Marketing, Recruiting, Sales, Team Leadership
Education
Bergen Community College 1981 — 1983
Business/Travel Program
Mahwah High School 1975 — 1979
Diploma
EDD, LLC July 2011 - Present
Travel Leaders 1999 - Present
Brookdale Community College September 1994 - Present
Skills
Travel Management, Event Planning, Leisure Travel, Travel Planning, Grant Writing, Travel Writing, Event Management, Public Relations, Events Coordination, Strategic Planning, Writing, Teaching, Academic Tutoring, Online Tutoring, Nonprofits, Fundraising
Education
The George Washington University - School of Business 2009 — 2011
Master of Tourism Administration, Sustainable Destination Management & Events and Meetings Management
Longwood University 1985 — 1989
Bachelor of Arts (B.A.), English
Travel Leaders Corporate November 2012 - Present
Travel Leaders Corporate, LLC June 2010 - November 2012
Travel Leaders June 1999 - June 2010
Skills
Accounting, Business Planning, Travel Management, Managerial Finance
Education
Muskegon Community College 1984 — 1985
Jamberry Nails November 2014 - Present
Positive Approach Doggy Daycare and Training April 2012 - Present
Travel Leaders June 2014 - March 2015
Shared Housing Services 2011 - 2014
Prison Pet Partnership May 2011 - October 2013
Skills
Dogs, Dog Training, Dog Behavior, Pets, Behavior Modification, Animal Behavior, Animal Work, Animal Welfare, Critical Thinking, SPSS, Animal Training, Applied Behavior..., Community Outreach, Public Speaking, Event Planning
Education
Pacific Lutheran University 2007 — 2011
Bachelor of Science (BS), Psychology
Pacific Lutheran University 2007 — 2011
Bachelor of Science (B.S.), Psychology
Travel Leaders June 1988 - Present
Travel Leaders 1988 - 2010
Skills
Travel Management, Leisure Travel, Cruises, Sales Management, Tourism
Education
Hamline University 1984 — 1988
Bachelors, Business - Accounting
Frank B. Kellogg High School 1982 — 1984
Roseville Hockey
FFW March 2015 - Present
Numeric Analytics August 2012 - December 2014
Selfware - an ActualMe, LLC. & Thinking Craft, Inc. company January 2011 - August 2012
Clickbooth December 2008 - July 2010
Travel Leaders 2007 - 2008
Garber FCm Travel Solutions 2006 - 2007
US Airways July 1999 - November 2005
Skills
Web Analytics, Digital Marketing, Email Marketing, Lead Generation, Marketing Strategy, Corporate Sales, Strategy, C Level Selling, CMS, Account Management, SaaS, Business Development, Strategic Partnerships, Sales, SEM, Management, Start-ups, Online Marketing, CRM, Online Advertising, Drupal, Product Development, SEO, Marketing Communications, Omniture, Sales Management, New Business Development, Sales Operations, Entrepreneurship, Mobile Devices, Customer Acquisition, Predictive Analytics, Business Intelligence, Adobe Marketing Cloud, IBM Tealeaf, Salesforce.com, Adobe Analytics, Adobe Target, Adobe Social, Adobe Campaign, Marketing Automation, Tealium, Ensighten, Google Analytics, Channel Sales
Education
Liberty University
BS, Business Management
U.S. Bank 2014 - Present
Carlson Wagonlit Travel 2012 - 2013
Carlson Wagonlit Travel 2011 - 2012
Travel Leaders 2003 - 2011
Skills
Travel Management, Account Management, Business Travel, Travel Technology, Business Development, Email Marketing, Advertising, Incentives, Marketing Communications, Tourism, Supplier Negotiation, Marketing Strategy, Strategy, Sales, Manage Client..., Supervisory Experience, Web Analytics, Marketing..., Marketing, Competitive Analysis, Marketing Management, Negotiation, Franchise Consulting, Online Advertising, Analytics, Management, E-commerce, Online Marketing, CRM, Leisure Travel, B2B, Customer Retention, Strategic Partnerships, Social Media Marketing, Strategic Communications, Trade Shows, Direct Marketing, Operations Management, Market Research, Brand Development, Project Management
Education
University of St. Thomas Executive Education
Mini MBA Program
Metropolitan State University
Bachelor of Science Degree in Marketing
Parkway School District/Kelly Educational Staffing November 2014 - Present
Travel Leaders June 2014 - September 2014
Vera Bradley August 2013 - June 2014
Brentwood Travel Service January 2014 - April 2014
Schnuck Markets, Inc. October 2008 - December 2013
Melbourne Zoo August 2011 - December 2011
Walt Disney World January 2010 - May 2010
Skills
Customer Service, Training, Event Management, Food & Beverage, Customer Satisfaction, Time Management, Teamwork, Facebook, Inventory Management, Management, Restaurants, Critical Thinking, Menu Development, Event Planning, PowerPoint, Microsoft Word, Microsoft Office, Social Media, Microsoft Excel, Social Networking, Hospitality, Leisure Travel, Travel Planning
Education
Maryville University of Saint Louis 2015 — 2017
Bachelor of Science (B.S.), Secondary Education Social Studies
University of Missouri-Columbia 2009 — 2014
Bachelor of Science (B.S.), Parks, Recreation and Leisure Studies
Monash University 2011 — 2011
Bachelor of Science (B.S.), Parks, Recreation, and Tourism
Parkway West High School 2005 — 2009
Diploma
Travel Leaders September 2014 - Present
First National Realty August 2011 - Present
Arnold Rental December 2011 - June 2014
Prudential Collins-Maury, Inc. November 2010 - June 2011
ATM Central Processing September 2009 - September 2010
Skills
REO, Marketing, Sales, National Association of..., New Home Sales, HUD, Single Family Homes, Buyer Representation, Customer Service, Listings, Real Estate Transactions, Investors, Selling, HUD Foreclosures, Real Estate Financing, Real Property, Management, ABR, Buyers, Seller Representation, Relocation Buyers, Move Up Buyers
Education
Lincoln High School
Macomb Community College
N/A August 2012 - Present
U2U English February 2015 - May 2015
Quarles & Brady LLP May 2014 - August 2014
Travel Leaders May 2013 - August 2013
Skills
Organization, Creativity, Hard Working, Dependable Team Player, Leadership, Social Skills, Teamwork, Event Planning, Business, Business Strategy, Work Ethic, Analytical Skills
Education
Indiana University Bloomington 2012 — 2016
Bachelor’s Degree, Finance and Technology Management
Cathedral High School 2008 — 2012
Travel Leaders September 1996 - Present
Skills
Microsoft Excel, Customer Service, PowerPoint, English, Research, Outlook, Teaching, Photoshop, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Kent State University 1978 — 1982
Bachelor of Arts (BA), Art History
Travel Leaders January 1991 - August 2015
Carlson Wagonlit Travel May 1978 - November 1990
Skills
Leisure Travel, Tourism, Travel Management, Business Travel, Cruises, Online Travel, Sabre, Travel Technology, Honeymoons, Vacation, Galileo, Amadeus, Incentive Travel, Car Rental, Leisure, Apollo GDS, Worldspan, Customer Service, Customer Satisfaction, Customer Retention, Customer Relations, Microsoft Word, Travel Planning
Education
Saint Louis Community College-Meramec 1972 — 1974
Liberal Arts and Sciences/Liberal Studies
Bishop DuBourg High School
Qvidian March 2014 - Present
Mercury Systems December 2011 - January 2014
Travel Leaders August 2010 - December 2011
Virtusa Corporation July 2009 - August 2010
Juniper Networks February 2008 - February 2009
Mercury Computer Systems 1992 - 2006
Carlson Wagonlit Travel 1983 - 1991
Skills
Sales Operations, Cross-functional Team..., Personnel Management, Forecasting, Sales, Sales Management, Salesforce.com..., Team Building, Analysis, Training, Marketing, Project Management, Sales Process, Process Improvement, Salesforce.com, CRM, Management, Business Development
Education
Salem State University
University of Massachusetts at Lowell
Gensler January 2015 - Present
Kellogg School of Management January 2014 - Present
IES Abroad October 2013 - December 2013
Tigers Ltd. November 2012 - September 2013
Tigers Ltd. February 2012 - November 2012
Travel Leaders January 2010 - February 2011
Radisson Blu July 2009 - December 2009
Huazhong Normal University May 2006 - August 2006
Skills
Microsoft Office, Phone Etiquette, Administrative Duties, Cold Calling, Travel Planning, Chinese culture, Business in China, Mandarin, South East Asia, Cultural Diversity, Customer Retention, International Relations, International Business, Visas, passports, Customer Service, Administration, Chinese, Employee Training, Sales Operations, Chinese Culture, Management, Social Media, Sales, Event Planning, International Logistics
Education
Kansas State University 2004 — 2008
Bachelors of Science, International Marketing; Mandarin
Women's International Pharmacy November 2012 - December 2013
Travel Leaders September 2009 - November 2012
Skills
Accounting, Data Entry, Microsoft Excel, Financial Analysis, Financial Calculations
Education
Madison Area Technical College
Accounting
Dakota County Public Health January 2013 - Present
Dakota County January 2009 - January 2013
Mall of America July 2007 - January 2009
Travel Leaders October 2006 - July 2007
Skills
Microsoft Office, Customer Service, Microsoft Word, Outlook, Travel Management, Travel Planning, Tourism, Spanish, Management, Public Relations, Policy, Data Entry
Education
The Travel Academy 2006 — 2006
Travel Certificate, Tourism and Travel Services Management
Minneapolis Business College 1993 — 1994
Administrative Assistant and Secretarial Science, General
Humboldt High School 1988 — 1992
Travel Leaders February 2013 - Present
Travel Leaders June 2006 - July 2012
Carlson Wagonlit Travel July 1986 - June 2005
Skills
Customer Service, English, Sales&Marketing, Problem Solving, Management, Travel Planning, Training, Public Speaking, Team Leadership
Education
Augsburg College
Falls High School
The Solana At Cinco Ranch May 2014 - Present
Hilton Worldwide October 2013 - Present
Pet Details , V.I.P Services for your pet. October 2009 - March 2013
Courtyard by Marriott September 2008 - September 2009
Travel Leaders June 2002 - August 2008
American Express March 1996 - June 2002
Skills
Business Travel, Honeymoons, Dog Training, Leisure, Tourism, Dogs, Pet Sitting, Pets
Education
Allegro Travel School 1988 — 1990
Travel and Tourism, Travel and Tourism
Landmark College 1987 — 1989
Travel and tourism, Tourism and Travel Services Management
Adelman Travel August 2014 - Present
Smith Micro Software November 2010 - June 2014
Marriott International August 2006 - May 2013
Worldview Travel November 2009 - December 2010
Worldview Travel June 2009 - November 2009
Travel Leaders December 2008 - June 2009
Carlson Wagonlit Travel January 2006 - June 2009
Johnson & Johnson Ortho Biotech 2001 - 2006
Rare Medium, Inc 1999 - 2001
Corinthian Colleges, Inc 1996 - 1999
Skills
Travel Management, Contract Negotiations, Vendor Management, Trade Shows, Business Development, Account Management, Contract Negotiation, Customer Service, Procurement, Business Travel, Event Management, Strategic Partnerships, Sales Operations, New Business Development, Operations Management, Data Analysis, Budgets, Strategic Planning, Sales, Marketing Strategy, Social Media Marketing, Sales Management, Management, Marketing, Strategy, Training, Awesomeness, General Awesomeness
Education
University of Phoenix - Foothill Ranch 2002 — 2006
BSBM/MKT, Business Management & Marketing
University of Phoenix 2002 — 2006
BSBM/MKT, Business/Marketing
Irvine Valley College 2010 — 2010
Digital Graphic Design
Travel Leaders March 2015 - Present
Hanszen Laporte, LLP March 2014 - March 2015
D'lish Catering, Inc September 2013 - January 2014
Rising Roll Gourmet (Midtown) May 2013 - September 2013
TutorVille Texas February 2013 - April 2013
Lincoln Property Company August 2012 - January 2013
The Houstonian Hotel, Club and Spa February 2008 - July 2012
Hampton Inn Hotel July 2007 - January 2008
Skills
Resorts, Revenue Analysis, Hotels, Hospitality, Hospitality Industry, Customer Service, Catering, Restaurants, Front Office, Hotel Management, Meeting Planning, Yield Management, Food & Beverage, Banquets, Hospitality Management, Event Planning
Education
Art Institute of Houston 2009 — 2012
Stephen F. Austin State University 2005 — 2008
Blinn College 2003 — 2005
Music Education
Eastern Washington University November 2012 - September 2014
Travel Leaders September 2009 - November 2012
Lawton Publications January 2008 - March 2009
Eastern Washington University September 2006 - June 2007
Nostalgia Magazine June 2005 - September 2005
Tree Specialists January 2001 - January 2005
Campbell House January 1994 - January 1995
Skills
Editing, Event Planning, Event Management, Press Releases, Public Relations, Social Media, Newsletters, Copywriting, Teaching, Customer Service, Social Networking, Microsoft Word, Public Speaking, Curriculum Development, Staff Development
Education
Eastern Washington University 2003 — 2007
English
Eastern Washington University 2002 — 2006
English
CHIEF (Frmrly: Rock Creek Strategic Marketing) March 2012 - Present
Sierra Bravo Corporation; The Nerdery March 2011 - March 2012
PLATO Learning July 2010 - April 2011
Travel Leaders September 2007 - July 2010
Northwest Airlines; e-Learning Dept. April 2007 - September 2007
Axcept Media, LLC October 2002 - March 2007
James Tower June 2000 - November 2002
Minnesota State University, Mankato August 2001 - December 2001
Skills
Usability, CMS, Social Media, Business Strategy, Consulting, User Experience, Information Architecture, Interactive Creative..., User Interface Design, Web Design, Usability Testing, GUI development, Web Analytics, Digital Strategy, E-commerce, Interaction Design, Email Marketing, Creative Direction, Interactive Marketing, Digital Marketing, User Experience Design, User Research, Persona, Flash, Online Marketing, Heuristic Evaluation, User Scenarios, Visual Design
Education
Minnesota State University, Mankato 1996 — 2002
BFA, Graphic Design, Sculpture
Travel Escapes September 2013 - January 2015
Travel Leaders July 2000 - August 2013
Travel Agencies within the Columbus Area September 1981 - July 2000
Skills
Leisure Travel, Customer Service, Event Planning, Leadership, Marketing, Strategic Planning, Team Building, Leadership Development, Public Relations, Social Media, Business Travel, Tourism, Vacation, Account Management, Travel Planning, Cruises, Travel Management
Education
Columbus State Community College 2010 — 2012
Healthcare Management, 3.8
The Ohio State University 1973 — 1975
Communications/Journalism
Travel Leaders September 2014 - Present
Scenic Blue Travel LLC 2013 - Present
Scenic Blue Travel LLC 2013 - Present
Caribou Coffee 2011 - 2013
Skills
Adventure Travel, Leisure Travel, Eco-Travel, Team Leadership, Team Management, Organization Skills, Delphi, Worldspan, Sabre, Microsoft Excel, Microsoft Office, PowerPoint, Interpersonal..., Event Planning, Event Management, Events Coordination, Operations Management, Social Media Marketing, Train New Employees, New Hire Orientations, Sales Management, High Pressure..., Client Rapport, Inventory Management, Inventory Analysis, Profit & Loss Management, Staff Supervision, ADP Payroll, Staff Scheduling, Social Networking
Education
Century College 2005 — 2007
Associate's Degree, Tourism and Travel Services Management
Lake Superior College
Associate of Science (A.S.), Tourism and Travel Services Management
The Boston Copywriter February 2010 - Present
Travel Leaders September 2011 - March 2013
Burst Media March 2008 - January 2010
Lyon~Waugh Auto Group October 2006 - October 2007
Skills
Sales, Business Development, Account Management, Online Advertising, Travel Management, Online Marketing, SEO, Copy Editing, Mobile Devices, Copywriting, Digital Media
Education
Merrimack College 2002 — 2006
BA, English
Travel Leaders June 2015 - Present
Presentation Sisters Convent May 2014 - May 2015
Aberdeen Downtown Association October 2012 - August 2013
HKG Architects August 2009 - September 2012
Palm Garden April 2008 - June 2011
Skills
Microsoft Office, Event Planning, Social Media, Customer Service, Microsoft Excel, Project Planning, Strategic Planning, Public Relations, Higher Education, Research, Social Media Marketing, Social Networking
Education
Presentation College 2011 — 2015
Bachelor's degree, Business Administration and Management, General
Athenaeum Foundation April 2014 - Present
Travel Leaders April 2014 - Present
Cato Corporation August 2013 - Present
Education
International Business College-Indianapolis 2013 — 2014
Associates Degree, Tourism and Travel Services Management
Travel Leaders February 2012 - Present
Skills
Hotels, Travel Management, Tourism, Cruises, Leisure Travel, Business Travel, Tour Operators, Online Travel, Hotel Booking, Leisure, Hospitality, Hospitality Industry, Resorts, Revenue Analysis, Vacation, Incentive Travel, Sabre, Adventure Travel, Honeymoons, Car Rental
Education
DATS LLC-Dental Assistant School 2015 — 2015
Dental Assisting/Assistant
Vahala Marketing LLC & 944 Automotive April 2012 - Present
Spokane Coeur d'Alene Living Magazine September 2013 - Present
Dealers Auto Auction January 2005 - Present
EWI of Spokane January 2008 - Present
G-FORCE November 2003 - Present
Travel Leaders August 2007 - December 2014
Starbucks Coffee Company 2000 - 2002
Itron 1997 - 2000
Alaska Airlines 1990 - 1994
Skills
Travel Management, Tourism, Business Travel, Leisure Travel, Hotels, Cruises, Airlines, Vacation, Revenue Analysis, Hospitality, Meeting Planning, Online Marketing, Event Planning, Online Travel, Hospitality Industry, Marketing, Resorts, Event Management, New Business Development, Contract Negotiation, Management, Budgets
Education
Highline College 1977 — 1979
AA, Travel Business Management
Orbitz Worldwide June 2014 - Present
Travel Incorporated November 2011 - May 2014
Travel Leaders December 2009 - November 2011
Park's Place September 2009 - December 2009
American Express October 1991 - August 2009
Skills
Account Management, Business Development, Sales, Travel Management, Business Travel, Salesforce.com, B2B, New Business Development, Sales Management, Customer Retention, Management, Strategic Partnerships, Sabre, CRM, Team Building, Lead Generation, Expense Management, Pricing, Solution Selling, Sales Presentations, Vendor Management, Key Account Management, Product Management, Marketing Strategy, Sales Operations, RFP, Credit Cards, Payments, Account Development, Consultative Selling, Cards, Supplier Relations, Customer Relations, Cost Reduction, Vendor Relations, Payment Solutions, SaaS
Education
Dekalb Community College 1990 — 1992
Travel Leaders January 2013 - Present
Rockwood Property Management September 2009 - December 2012
Russell Enterprises 2004 - 2008
Skills
Customer Service, Microsoft Excel, Tourism, Tenant, Outlook, Microsoft Office, Management, Event Planning, Microsoft Word, Employee Relations, Leases, Property Management, SharePoint, Contract Negotiation, Hospitality, Negotiation, Property, SharePoint Designer
Education
Gonzaga University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Whitworth University 2011 — 2014
B.A. Organizational Management, Business, Management
Coeur d'Alene High School
Travel Leaders April 2010 - Present
Moreno Valley Unified School District January 2006 - Present
Maxima Travel April 2003 - Present
Education
Kaplan University 2009 — 2012
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 3.95 Ovall GPA
CSUSB
Bachelors of Arts with an emphasis in Psychology, Adult and Continuing Education and Teaching
Riverside Community College 2003 — 2006
Associate of Arts and Sciences (AAS), General Studies
Travel Management Partners March 2014 - Present
Travel Leaders April 2012 - March 2014
The OnStaff Group July 2010 - February 2012
McDonald's USA January 2008 - June 2010
MPI Research 2005 - 2006
Pharmacia/Pfizer 1999 - 2004
Pharmacia & Upjohn 1994 - 1998
Skills
Hotels, Meeting Planning, Staff Management, Facilities Management, Contract Negotiation, Event Management, Corporate Events, Event Planning, Microsoft Office, Strategic Planning, Training, Budgets, Leadership, Time Management, Administration, Management, Hospitality
Education
Kalamazoo Valley Community College 2007 — 2010
Hospitality Management
VHS
United Fairfax Travel May 2012 - Present
Travel Leaders May 2011 - March 2012
Fredericksburg Area Museum and Cultural Center August 2010 - March 2012
Travel Leaders March 2011 - April 2011
Stafford County Public Schools March 2010 - April 2011
JC Penney May 2009 - November 2009
Education
Northern Virginia Community College 2011 — 2012
Certification, Travel and Tourism
Randolph College 2005 — 2009
BA, History
Sun Prairie Area School District January 2015 - Present
Travel Leaders November 2012 - Present
Experian/TRW January 1996 - January 1999
IBM January 1992 - January 1993
IBM January 1991 - January 1992
Temp Agency January 1990 - January 1991
Skills
Customer Service, Training, Travel Arrangements, Organization, Sales, Call Center, Telephone Skills, Call Centers
Education
Northern Illinois University 1993 — 1995
Bachelor of Arts (B.A.), Sociology
Harper Community College
Associates
Fox World Travel May 2012 - Present
Travel Leaders August 1999 - May 2012
Carlson Wagonlit Travel December 1992 - May 1999
Skills
Destination Wedding..., Group Coordinator, Mexico Specialist, Caribbean Specialist, London Specialist, Italy Specialist, Ireland Specialist, Alaska Specialist, Disney Specialist, Princess Commodore, Adventure Travel, Team Leadership, Customer Service, Vacation, Travel Management, Caribbean, Travel Planning, Budgets, Tourism, Leisure Travel, Negotiation, Leisure, Marketing Communications, Business Travel, Resorts, Social Media, Hotel Booking, Incentive Travel, Team Building, Cruises, Strategic Planning, Hotels
Education
Milwaukee Area Technical College 2008 — 2009
Psychology, 4.0
KMLHS 1980 — 1981
Grafton High School 1978 — 1979
Moraine Park Technical College
Certified Child Care
Travel Leaders January 2005 - Present
Carlson Wagonlit Travel / Bayberry Travel 1986 - 2005
Best Western Dinkler Motor Inn 1977 - 1985
Skills
Travel Management, Tourism, Vacation, Hotels, New Business Development, Sales Management, Cruises, River Cruises, Group Cruises, Leisure Travel, Leisure, Business Travel, Incentive Travel, Revenue Analysis, Resorts, Travel Planning, Online Travel, Incentives, Hospitality, Honeymoons, Luxury, Meeting Planning, Travel Technology, Sabre, Tour Operators, Car Rental, Hotel Booking, Adventure Travel, Hospitality Industry, Amadeus, Hospitality Management, Hotel Management, Yield Management, Trade Shows, Airlines, Google Groups, Travel Insurance, Front Office, Destination Marketing, Weddings, Food & Beverage, Corporate Events, Event Management, Sustainable Tourism
Education
Michigan State University 1957 — 1963
BS, Hotel & Restaurant Administration
Affordable Display Products November 2014 - Present
DC Johnson Books June 2011 - Present
Arrow S3 August 2012 - December 2013
Kroll Ontrack September 2010 - April 2011
Travel Leaders January 2010 - September 2010
Xiotech Corporation December 2006 - April 2009
Bremer Bank May 2005 - June 2006
Grocery Shopping Network 2003 - 2005
Skills
Dreamweaver, SEO, Web Design, CSS, HTML, Usability, Flash, XHTML, Adobe Creative Suite, Adobe Acrobat, Google Analytics, Google Webmaster Tools, Google Adwords, Google Website Optimizer, Pinterest, Google+, Mobile Marketing, YouTube, Facebook, Facebook Marketing, Twitter, LinkedIn, XML, RedDot, Sharepoint, Landing Page..., Google Places, Press Releases, Exact Target, HTML E-mails, Photoshop, Soundbooth, Premier Pro, Social Media Marketing, Website Design, RSS Feeds, Blogs, ColdFusion, Search Engine..., Web Usability, ExactTarget, Blogging, Management, Editing, Creative Writing, SharePoint, Eloqua, Marketing, Email Marketing, Web Marketing
Education
University of Minnesota-Twin Cities
Bachelor's Degree, Computer Science and Curriculum & Instructional Systems, 3.2
Anoka Ramsey Community College
Associate's Degree, General
Travel Leaders December 2013 - Present
Coldwell Banker United, Realtors September 2009 - October 2014
Shell Oil Company November 2006 - August 2009
Shell Oil Company October 2005 - November 2006
Shell Oil Company April 2004 - December 2005
Shell Oil Company December 2002 - April 2004
Shell Oil Company July 2000 - November 2002
Skills
Relocation, Move-Up Home, Investments, Construction, Home, Residential Homes, Real Estate, Negotiation, Accounting, Contract Negotiation, Sales, Financial Analysis, Microsoft Excel, Budget, Investment Properties, Budgets
Education
Sam Houston State University 2003 — 2005
MBA, Business Administration and Management, General
Sam Houston State University 1996 — 2000
BBA, Finance
Travel Leaders June 2011 - Present
The Wright Touch Custom Vacations January 2007 - Present
Drug & Alcohol Consortium June 2004 - Present
Abundant Life Christian Center January 1987 - Present
Petroleum Traders Corp January 1996 - January 2003
Fox Jewelers January 1995 - January 1997
GEOS Corporation, Osaka, Japan November 1994 - June 1995
Skills
Customer Service, Sales, Human Resources, Research, Public Relations, Insurance, Data Management, Persuasion, Financial Tracking, Teamwork, Time Management, Organization, Process Scheduler, Outlook, Travel Management
Education
Purdue University 1990 — 1994
Bachelor of Arts, German Language and Culture
Worldview Travel Corporate Travel Management December 2013 - Present
Travel Leaders 2010 - November 2013
Travel Leaders 2005 - 2010
Travel Leaders 2002 - 2005
Carlson Wagonlit Travel 2000 - 2002
Carlson Wagonlit Travel 1994 - 2000
Skills
Travel Management, Business Travel, Sabre, Travel Technology, Online Travel, Account Management, Training, Leisure Travel, Management, Tourism, Help Desk Support, Concur, GDS, Travel Planning, Amadeus, Customer Service, Hotels, New Business Development, Hospitality
Education
Minnesota State University, Moorhead
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Travel Leaders Corporate Travel Management June 1984 - Present
Travel Leaders June 1984 - Present
Skills
Excellent People Skills, Complete knowledge of..., Travel Management, Business Travel, Program Management, Change Management, Management, Training, Negotiation, Account Management, Sales Management, Direct Sales, Contract Negotiation, New Business Development, Leisure Travel, B2B, Customer Service, Sales, Leadership, Hotels
Education
East Carolina University 1976 — 1980
Bachelor of Business Administration (B.B.A.)
East Carolina University - College of Business 1976 — 1980
East Carolina University
American Society of Travel Agents September 2014 - Present
Travel Leaders Franchise Group January 2008 - Present
Cruise Holidays 2001 - 2009
Travel Leaders 1988 - 2009
Carlson Wagonlit Travel 1988 - 2008
Northwestern Business Travel 1984 - 1988
Travel Agencies 1978 - 1988
Rocori High School 1974 - 1978
Education
CLIA 2006 — 2008
ACC, Cruise Industry
The Travel Institute 2005 — 2005
CTIE, Management
The Travel Institute 1984 — 1986
CTC, Management
University of Minnesota-Twin Cities 1972 — 1974
BS, English and Speech Communication BS
Gustavus Adolphus College 1970 — 1972
English Education
AAA Southern New England October 2010 - Present
Travel Leaders April 1994 - September 2010
Lucas Epsco June 1983 - February 1994
Skills
Leisure Travel, Business Travel, Travel Management, Travel Planning, Cruises, Vacation, Customer Service, Call Centers, Sabre, Tourism, Sales, Tour Operators, Leisure, Online Travel
Education
Framingham State University 1984 — 1987
Bachelor of Arts (BA), Political Science and Government
Framingham State University
Bachelor of Arts (B.A.), Political Science and Government
Direct Travel November 2013 - Present
Travel Leaders September 2009 - October 2013
Worldtek Travel January 2007 - January 2009
Navigant International (now, Carlson Wagonlit Travel) September 1999 - December 2007
McGregor Travel (became Navigant International & later purchased by Carlson Wagoinlit Travel) September 1994 - September 1999
Carlson Travel Network (now, Carlson Wagonlit Travel) August 1990 - September 1994
La Reserve Hotel September 1988 - August 1990
Skills
Travel Management, Business Travel, Contract Negotiation, New Business Development, Business Writing, Consultative Sales..., RFP Response Development, Sales Process, Hospitality Industry, Leadership, RFP, Salesforce.com, Negotiation, Travel Technology, Budgets, Meeting Planning, Selling, Business Development, Tourism, Hotels, Online Travel, Sales
Education
Ithaca College 1984 — 1988
BA, Speech Communication, Applied Writing
Travel Leaders January 2007 - Present
Skills
Social Media, Vendor Management, Event Planning, Management, Photography, Account Management, Customer Service, Travel, Hospitality, Travel Management, Travel Planning, Budgets, Accounting, Operations Management, Web Content, Supplier Development, Leadership, Public Relations, Sales Management, Event Management, Hotels, Business Travel
Education
Salt Lake Community College 2009 — 2010
AS, General Studies
Travel Leaders August 2013 - Present
Brumond Smith Nursery April 2009 - November 2013
Travel Dimensions January 2013 - July 2013
Cowan Community Schools March 2012 - June 2012
Skills
Customer Service, Sales, Management, Time Management, Tourism, Hospitality, Social Media, Travel Planning, Travel Arrangements, Vacation, Amadeus, Sabre, Customer Satisfaction, Social Networking, Computer Proficiency, Worldspan, Leisure Travel
Education
Ball State University 2009 — 2013
Bachelor of Science (BS), Travel and Tourism
Travel Leaders June 2010 - Present
QT Books April 2009 - Present
Windward Travel 1998 - 2009
Executive Meetings and Incentives September 1992 - August 1998
Greenwich Travel-Ciba Geigy Summit NJ 1984 - 1987
BPF Travel 1983 - 1987
Skills
Travel Management, Business Travel, Sabre, Customer Service, Tourism, Leisure, Microsoft Office, Online Travel, Meeting Planning, Airlines, Incentives, Hotel Booking, Marriott Meeting..., Marriott Hotel..., Certified Austrailian..., Microsoft Suite, Wyndam Hotel Specialist, Holland America..., Japan Travel Specialist, StarwoodPro, Sabre for over twenty..., Amadeus for almost 2..., Apollo, Meeting/Event Planning..., Sheraton, Holiday Inn,..., Carlson Rezidor Hotel..., BritAgent, Starwood Destination..., Virgin Atlantic..., Travel Leaders..., Switzerland Specialist, Windstar Cruise...
Education
Berkeley College 1998 — 2000
Associate's degree, Legal Assistant/Paralegal
Berkeley College Woodbridge NJ 1998 — 2000
Associate Degree, Paralegal
Livingston High School 1976 — 1979
Diploma, General
Travel Leaders/Market Square Travel 1993 - Present
Travel Leaders 1991 - 2011
Skills
Leisure Travel, Event Planning, Customer Service, Travel Management, Cruises, Tourism, Event Management, Vacation, Hospitality, Business Travel, Airlines, Hotels, Incentive Travel
Education
Fordham University
MA, religious education
STEP Outdoor Adventures March 2009 - Present
Hoag Hospital May 2008 - Present
Stantec Consulting August 1998 - March 2009
City of Irvine February 1997 - July 1998
Travel Leaders 1989 - 1998
Skills
Strategic Planning, Leadership, Project Management, Public Speaking, Team Building, Budgets, Leadership Development, Program Management, Coaching, Research, Change Management, Microsoft Office, Project Planning, Fundraising, Nonprofits, Marketing Strategy, Social Media, Event Management, Training, Community Outreach, Event Planning
Education
Irvine Valley College 2009 — 2011
Psychology
Saddleback College 2009 — 2011
Food & Nutrition
California State Polytechnic University-Pomona
BS, Business Management
Travel Leaders, formerly known as Carlson Wagonlit Travel February 2004 - Present
Travel Leaders February 2004 - July 2010
Park Plaza July 2004 - January 2005
Initial Tropical Plants August 2003 - July 2004
CBC Companies March 2003 - August 2003
TQ3 Maritz Travel Solutions April 2001 - October 2001
World Travel Partners (BCD) January 1999 - January 2001
American Express January 1997 - January 1999
Scott Byron & Company January 1996 - January 1997
American Express January 1990 - January 1996
Education
Jackson Community College
Macomb Community College
Travel Academy
T. A. I, Management
Woods Real Estate July 2009 - Present
The Pampered Chef July 2009 - January 2012
Travel Leaders October 2009 - July 2010
Bella Pictures September 2007 - June 2009
Accredited Home Lenders February 2002 - June 2007
Skills
Sales, Sales Management, Sales Operations, Direct Sales, Mortgage Lending, Real Estate, Salesforce.com, Account Management, Cold Calling, New Business Development, Customer Service, Negotiation, Team Building, Direct Marketing, B2B, Event Planning, Selling, Training
Education
Framingham State College 1984 — 1988
Bachelor of Arts (BA), Psychology
Arbonne International February 2007 - Present
Travel Leaders Fairfax October 2004 - Present
Travel Leaders October 2003 - Present
Uniglobe Travel August 2000 - September 2003
American Express Travel June 1999 - July 2000
Skills
Event Planning, Tourism, Travel Management, New Business Development, Management, Negotiation, Business Development, Marketing, Time Management, Travel Planning, Event Management, Hospitality, Leisure Travel, Sales
Education
Moscow City Teachers’ Training University (MGPU) 1986 — 1991
Geography, Biology
Travel Leaders June 2015 - Present
Intrepid USA Healthcare Services November 2014 - June 2015
Gentiva Health Services May 2014 - July 2014
HCR ManorCare July 2013 - April 2014
Kroger, Gardis & Regas, LLP May 2013 - July 2013
Park Square Manor Five Star Quality Care July 2009 - May 2013
The Travel Agent January 2009 - February 2009
Ace Mortgage Funding March 2001 - May 2008
Conseco 1999 - 2001
Maritz Travel Company 1991 - 1999
Skills
Marketing, Marketing Strategy, Advertising, Account Management, Lead Generation, Public Relations, Marketing Management, Event Planning, Sales, Strategy, Competitive Analysis, Team Building, Contract Negotiation, Budgets, Forecasting, Negotiation, Leadership, Customer Service, Key Account Management, New Business Development, Social Media Marketing, Email Marketing, Project Planning, Market Planning, Product Marketing, Business Development, B2B, Sales Operations, Time Management, Marketing Communications, Management, Strategic Planning
Education
Indiana University - Kelley School of Business 1993 — 2000
Bachelor's degree, Business/Marketing
Plainfield high
TravelSolutions by Campbell February 2015 - August 2015
Worldview Travel May 2013 - April 2014
Travel Leaders August 2009 - April 2013
RadiusPoint September 2006 - April 2009
Memphis Regional Chamber May 2003 - August 2006
Northwest Airlines February 2002 - May 2003
Swiss International Air Lines February 1999 - February 2002
Skills
Business Travel, Travel Management, Expense Management, Vacation, Negotiation, Telecommunications, Outsourcing, Contract Negotiation, Franchising, Leisure Travel, Leadership, Team Management, Marketing Strategy, Training, Account Management, Marketing Communications, Team Building, Tourism, Sales, Incentives, Customer Service, Strategic Planning, Travel Technology, Hospitality, Hotels, Management, Business Development, Business Strategy, Sabre, Airlines, Social Media, Recruiting, Incentive Travel, Cruises, Leisure, Travel Planning, Tour Operators, Revenue Analysis, Online Travel, Travel Insurance, New Business Development, GDS, Hotel Booking, Adventure Travel, Honeymoons, Amadeus, Ticketing, Car Rental, Meeting Planning, Destination Marketing
Education
New York Institute of Technology 1987 — 1989
Independent Private Chef February 2015 - Present
Travel Leaders December 2014 - July 2015
Premier Properties 2010 - January 2014
Private 2007 - 2010
Salon Vivid 2002 - 2007
Ennis Chiropractic 1999 - 2002
Skills
Customer Service, Microsoft Excel, Budgets, Outlook, Microsoft Office, Microsoft Word, Negotiation, Research, Strategic Planning, PowerPoint, Teaching, English, Windows, Photoshop, Public Speaking, HTML
Education
Clear Lake High School 1994 — 1997
Christian Liberty Academy
Galveston College
Associate of Arts (A.A.), Culinary Arts and Related Services
Hurtigruten, North America February 2014 - Present
Intrav Private Jet Travel 2013 - February 2014
Travel Leaders November 2011 - July 2013
Europe Express January 2005 - February 2009
Maestro June 2001 - January 2005
CB Tours, Moscow, Russia October 1994 - June 2001
Skills
Leadership, Travel Management, Project Planning, Management, Tourism, Public Relations, Travel Planning, Time Management, Sales, Coordinating Events, MS Project, Hospitality, International Travel, PowerPoint, Recruiting, Project Coordination, Managing Events, International Logistics, English, Customer Satisfaction, Marketing, Event Planning, Customer Service, Account Management, Trade Shows, Business Development, Project Management, Key Account Management, Vendor Management, Supplier Negotiation, Supply Chain Management, Supplier Development, Business Strategy, International Relations, Strategic Sourcing, Global Sourcing, Event Management, Marketing Strategy, Cruises
Education
Moscow Academy for Humanities and Social Studies (former Moscow Humanitarian University) 1984 — 1989
BA, Russian History
Edmonds Community College 2009 — 2010
ATA Business Management, Project Management Certificate & Business Management
Guest Services, Inc. July 2015 - Present
Contemporary Staffing Solutions February 2013 - Present
Travel Leaders April 2012 - February 2013
Annapolis Offices at Bestgate December 2011 - November 2012
Three Keys Music June 2009 - December 2011
Supafraud Productions April 2010 - October 2010
Voice of America June 2008 - September 2008
Clear Channel Communications June 2008 - August 2008
Skills
Social Media Marketing, Promotions, Public Relations, Radio, Production, Video, Social Media, Facebook, Social Networking, New Media, Marketing Communications, Media Relations, Digital Media, Event Planning, Online Marketing, Email Marketing, Web Content Management, Google Analytics, Website Management, Online Advertising, CMS, WordPress, Photoshop, Blogging, Webmaster Services, Management, Web Analytics, Copywriting, Marketing, Editing, Video Editing, Project Management, Newsletters, Lead Generation, CRM
Education
Georgetown University
Professional Certificate in Digital Media Management
Montgomery College
Certificate in Radio Production
St. Paul University
Bachelor of Arts (B.A.) - Mass Communication, Broadcast Journalism Major
Travel Leaders Group April 2011 - Present
Travel Leaders March 2008 - April 2011
Travel Acquisitions Group (formerly Carlson Leisure Group) January 2008 - March 2008
Carlson Leisure Group February 1999 - January 2008
Edelman March 2005 - December 2005
American Society of Travel Agents (ASTA) February 1994 - February 1999
Ruder Finn 1993 - January 1994
Skills
Media Relations, Public Relations, Press Releases, Strategic Communications, Internal Communications, Leadership, Tourism, Event Management, Integrated Marketing, Blogging, Email Marketing, Marketing Communications, Public Speaking, Strategic Planning, Advertising, Marketing, Strategy, Marketing Strategy, Social Media, Management, Event Planning, Online Marketing, Social Media Marketing, Entrepreneurship, Corporate Communications, Crisis Communications, Budgets, Online Advertising, Non-profits, Spokesperson, Hospitality, Sales, Reputation Management, Editing, Coaching, Emcee
Education
Marquette University
BA, History, Political Science
Self-Employed August 2014 - Present
Youth For Change March 2010 - August 2014
2Knights Creations January 2012 - October 2013
Travel Leaders September 2008 - December 2009
GameStop February 2007 - October 2008
Paradise Post May 2000 - July 2003
Paradise Post Printing May 2000 - June 2003
Skills
Marketing, Web Design, Advertising, Management, Graphics, Time Management, Adobe Creative Suite, Social Media, Social Media Marketing, Retail, Event Planning, Email Marketing, Graphic Design, Blogging, Direct Mail, Social Networking, Facebook, Photoshop, Editing, WordPress, Event Management, SEO, Copywriting, Website Development, Publishing, CSS
Education
Butte College 2013 — 2015
Associate's Degree, Multimedia Studies / Communication Design
Butte College 1990 — 1994
Associate of Arts (AA), Business Management
Life Time - The Healthy Way of Life Company December 2014 - Present
Travel Leaders December 2014 - Present
Massage Envy Spa August 2013 - Present
Loreal / salon centric March 2009 - September 2012
Lancome September 2007 - September 2009
Skills
Retail, Customer Service, Sales, Merchandising, Cosmetics, Marketing, Inventory Management, Visual Merchandising, Retail Sales, Skin Care, Customer Satisfaction, Beauty Industry, Makeup Artistry, Microsoft Word, Loss Prevention
Education
Hair Professionals School of Cosmetology 2005 — 2006
Licensed, Esthetician
Hair Professionals School of Cosmetology 2005 — 2006
Licensed, Esthetician
Patrica Stevens 1990 — 1991
Travel & Tourism, Tourism and Travel Services Management
Travel Leaders April 2013 - 2015
Xerox August 2012 - April 2013
G&K June 2009 - June 2010
Verso Technologies 2008 - 2008
Radixx International - Airline Technology Solutions February 2007 - November 2007
Turner Broadcasting System 1999 - 2000
Rosenbluth International Global TMC 1991 - 1999
Midway Airlines March 1992 - December 1992
Eastern Airlines January 1985 - January 1992
Skills
Problem Solving, Performance Management, Process Improvement, Team Building, Outsourcing, Change Management, Leadership, Vendor Management, Customer Satisfaction, Call Centers, Customer Service, E-commerce, CRM, Quality Assurance, Time Management, Training, MS Project, Marketing, Operations Management, Team Leadership, Management, Customer Retention, Program Management, Coaching, Contract Negotiation, Sales, Account Management, Cross-functional Team..., Negotiation, Strategy, Business Intelligence, Strategic Planning
Education
Mercer University 1992 — 1995
BA EQ, Business Management Major, Computer Science Minor, 3.8 GPA
Travel Leaders Corporate, LLC November 1997 - Present
Travel Leaders 1991 - Present
Tottenville High School September 1973 - June 1995
Skills
Destination weddings, Group Cruises, Custom itineraries, Leisure, Hotels, Leisure Travel, Weddings, Negotiation, Tourism, Travel Management, Travel Planning, Business Travel, Sabre, Online Travel, Incentive Travel, Resorts, Cruises
Education
Adelphi University
BS in Secondary Education, Speech and Theatre
Brooklyn College
MA in Theatre, Theatre
Baylor Hospital and Healthcare July 2012 - April 2013
Travel Leaders April 1994 - June 2009
Skills
Cardiovascular Imaging, Healthcare, CPR Certified, Interventional..., Hospitals, Cardiovascular, Interventional Radiology, Radiology, Cath Lab, Medical Devices, Cardiovascular Disease, Medicine, Patient Safety, Customer Service, Leadership, Direct Patient Care, Allied Health, Sterilization, Echocardiography, Vascular, Peripheral Vascular, ACLS, Surgical Assisting, Cardiac Cath, Event Management, RCS, Clinical Research, Physicians
Education
El Centro College 2009 — 2013
Associate of Applied Sciences Degree AAS, Invasive Cardiovascular Technologist, Honor Graduate
Collin County Community College 2007 — 2010
Allied Health, Honors
Ford Lincoln of Franklin April 2014 - Present
Travel Leaders March 2012 - March 2013
Travel Leaders February 2012 - March 2013
FROSCH October 2008 - October 2011
Travelink, American Express Travel October 2004 - October 2007
Tennessee State Fairgrounds May 2002 - October 2004
American Airlines May 2000 - May 2002
Sabre Travel Network May 1986 - May 2000
Education
Belmont University 1979 — 1981
Music/Business
Travel Leaders Chippewa Falls May 2010 - Present
Travel Leaders 2001 - Present
Skills
Disney, Vacation, Cruises, Resorts, Destination Weddings, Weddings, Hospitality, Tourism, Event Management, Sales, Hotels, Wedding Planning, Trade Shows, Customer Service, Hotel Management
Education
Chippewa Valley Technical College 1987 — 1989
Associate's degree, Hospitality Management
Carlson Travel Academy
KELLY SCOTT MADISON May 2015 - Present
KELLY SCOTT MADISON May 2014 - May 2015
KELLY SCOTT MADISON May 2013 - May 2014
KELLY SCOTT MADISON April 2012 - April 2013
Travel Leaders August 2011 - July 2012
Watson's Family Leisure May 2009 - August 2009
Bella Vita Restaurant March 2007 - January 2009
DSW Shoes July 2008 - September 2008
Logger Head Coffee January 2004 - May 2008
Skills
Social Media, Marketing, Social Media Marketing, CRM, Advertising, Strategy, Digital Media, SEM, Sales, Account Management, Business Development, Analytics, Time Management, PPC, Customer Service, Sales Management, Project Planning, Teamwork, Analysis, Research, Facebook, Online Advertising, Digital Marketing
Education
Indiana University - Kelley School of Business 2007 — 2011
Bachelor of Science, Marketing
The Institute for the International Education of Students 2010 — 2010
IES Abroad UK Today Program
ALL INCLUSIVE COLLECTION ® April 2011 - Present
Travel Leaders November 2004 - April 2011
Skills
Business Development, Business Travel, Contract Negotiation, Cruises, Customer Service, Event Management, Event Planning, Honeymoons, Hospitality, Hospitality Management, Hotels, Leisure, Leisure Travel, Marketing, Marketing Strategy, Resorts, Sales, Sales Management, Sales Operations, Spa, Tourism, Travel Management, Vacation, Weddings
Education
Minnesota State University, Mankato
Rasmussen College
Business Management
Travel Leaders January 1994 - Present
Skills
Business Travel, Vacation, Revenue Analysis, Cruises, Tourism, Leisure Travel, Hospitality, Selling, Marketing, Hotels, Travel Management, Leisure, Sabre, Real Estate, Sales
Education
California State University San Marcos 2003 — 2006
B.A., Communication
Raptim Humanitarian Travel (formerly MTS Travel) November 2010 - August 2015
Travel Leaders June 2006 - November 2010
Travel Center of Potomac July 2005 - January 2007
Travel Center of Potomac January 1998 - July 2005
Travel Center of Potomac January 1994 - January 1998
Cal Simmons Travel January 1991 - January 1994
Vanslyke & Reeside Travel April 1987 - January 1991
Skills
Customer Service, Management, System Administration, Sales, Teamwork, Microsoft Word, Account Management, Sales Management, Tourism, Event Planning, Amadeus, Leisure Travel, Travel Arrangements, Travel Management, Travel Planning, Airlines, Business Travel, Strategic Planning
Education
International Travel Training 1987 — 1987
Diploma Awarded, Travel
Montgomery College 1985 — 1986
Winston Churchill High School 1982 — 1985
Diploma
MarketingProfs September 2013 - Present
Goodsill Anderson Quinn & Stifel November 2012 - August 2013
Travel Leaders February 2011 - November 2012
Capstone Publishers February 2010 - February 2011
Capstone Publishers October 2008 - February 2011
Capstone Publishers June 2008 - October 2008
Stone Arch Books February 2007 - June 2008
SPSI December 2005 - February 2007
Scientific Societies 2001 - 2005
Skills
Online Marketing, Data Analysis, Social Media, E-commerce, Social Networking, Promotions, Email Marketing, Marketing Communications, Social Media Marketing, HTML, Adobe Creative Suite, Microsoft Office, Budgeting, Google Analytics, Publishing, Budgets, Copywriting, Marketing Strategy, Advertising, Marketing, Content Management, Strategy, B2B, Analytics, Management, Business Development, Product Management, Project Management, Online Advertising, Strategic Planning, Digital Marketing, Direct Marketing, Market Planning, Integrated Marketing
Education
Metropolitan State University 1999 — 2001
BA, Communications, Public Relations
TZELL PARK AVENUE/TRAVEL LEADERS January 2010 - Present
TRAVEL LEADERS 1999 - 2014
Skills
Research, Sales, Leadership, Travel Agency..., Management Accounting, System Designs, Telecommunications..., Cost Accounting
Education
City University of New York-Brooklyn College
Wolverine World Wide July 2012 - Present
BCD Travel May 2011 - 2012
Travel Leaders February 2008 - May 2011
United Airlines May 2004 - January 2008
Skills
Travel Management, Business Travel, Account Management, Airlines, Pricing, New Business Development, Salesforce.com, Tourism, Negotiation, Contract Negotiation, Sales Management, Strategic Planning, Customer Service, Sales, Process Improvement, Customer Satisfaction, Trade Shows, Marketing Strategy, Team Building
Education
Central Michigan University 1992 — 1997
Bachelor of Science, Business Administration
Central Michigan University 1992 — 1997
Bachelor of Science, Psychology
@Home Realty West Michigan June 2013 - Present
Travel Leaders April 2013 - June 2013
Babbitt's Sports Center March 2012 - April 2013
Creative Plastics February 2011 - March 2012
VantagePointe Financial May 2009 - June 2011
Koele Godfrey Investment Group January 2008 - May 2009
Herman Miller October 2005 - December 2007
Herman Miller January 2004 - October 2005
Huntington National Bank September 2002 - December 2003
Herman Miller October 2000 - January 2002
Skills
Talent Acuisition, Employee Relations, Payroll Management, Corporate Communications, Management Accounting, SHRM Membership, Financial Reporting, Strategic Financial..., Financial Analysis, Payroll, Close Attention to..., Budgets, Employee Benefits, Human Resources, Accounting, Management, Finance, Strategy, Analysis, Leadership, Strategic Planning, Team Building
Education
Baker College Center for Graduate Studies 2000 — 2002
MBA, Business
Travel Leaders October 2012 - Present
Automobile Club of Southern California August 2008 - September 2012
Washington Mutual 2003 - 2004
Skills
Analytics, Competitive Analysis, Segmentation, Product Management, Business Analysis, Direct Marketing, Marketing Strategy, Product Marketing, Market Research, Market Analysis, Web Analytics, Database Marketing, Marketing
Education
Metropolitan State University 2015 — 2017
Masters Management Information Systems (MMIS), Management Information Systems
California State University-Fullerton - College of Business and Economics 1999 — 2003
International Business
California State University-Fullerton 1997 — 2002
International Business
Travel with Ease December 2013 - Present
Travel Leaders November 1993 - December 2013
Skills
Tourism, Hospitality, Meeting Planning, Customer Service, Cruises, Hospitality Management, Vacation, Sales Management, Event Planning, Hotel Booking, Hotels, Event Management, Leisure Travel, Social Media, Sabre, Leisure, Revenue Analysis, Budgets, Travel Planning, Weddings, Food & Beverage, Marketing Strategy, Incentive Travel, Negotiation, Marketing, Travel Management, Resorts, Business Travel, Strategic Planning, Contract Negotiation, Online Travel, Honeymoons, Sales, Incentives, Tour Operators, Adventure Travel, Hospitality Industry
Education
Camden County College 1971 — 1973
ResortsandLodges.com March 2014 - Present
Independent Contractor January 2011 - Present
Travel Leaders October 2005 - May 2013
Delta Air Lines - MLT Vacations 2000 - 2005
ANC Rental Group - National Car Rental & Alamo Car Rental 1995 - 2000
Avis Budget Group August 1988 - October 1996
Hertz July 1985 - August 1988
Skills
E-commerce Optimization, Revenue Management, Yield Management, B2B Marketing Strategy, SEM Marketing Strategy, Product Development, R.O.I. Analysis, Customer Retention, B2C Marketing Strategy, Demand Forecasting, New Client Acquisitions, Logistics Management, Personnel Management, Legal Compliance, SEM, Revenue Analysis, Copywriting, B2C marketing, Online Lead Generation, Marketing Strategy, E-commerce SEO, E-commerce, Online Marketing, Digital Marketing, SEO, Creative Direction, Online Advertising, Sales, Marketing, Brand Development, CRM, Competitive Analysis, Advertising, Strategy, Web Analytics, Social Media Marketing, Market Planning, Web Marketing, Affiliate Marketing, Brand Awareness, Management, Product Management, Google Analytics, Interactive Marketing, Retargeting, Attribution Modeling, Contextual Advertising, Performance Based..., Digital Strategy, Internet Strategy
Education
University of Minnesota-Twin Cities
Oracle Application Development and Database Principles
Minnesota State University, Mankato
Computer Science & Communications
Edina Senior High School
Travel Leaders January 2015 - Present
RE/MAX Ability Plus December 2006 - September 2011
Skills
Sales
Education
Indiana University Bloomington 1995 — 1999
University of California, Office of the President December 2010 - Present
Travel Leaders 2003 - 2009
Travel Leaders 2003 - 2009
Navigant International 1996 - 2003
American Airlines, Inc June 1993 - October 1994
American Airlines October 1992 - May 1994
American Airlines, Inc October 1992 - May 1994
American Airlines, Inc April 1981 - June 1992
Skills
Strategy, Contract Negotiation, Negotiation, Business Development, Account Management, Sales, Management, Marketing Strategy, Marketing, Customer Service, Contract Management, Program Management, Strategic Partnerships, Analysis, Customer Satisfaction, Team Management, Training, Travel Management, Travel Technology
Education
California State University-Long Beach 1977 — 1981
Bachelor's degree
Abercrombie & Kent Residence Club September 2010 - April 2012
Travel Leaders October 2009 - September 2010
Skills
Hospitality Management, Tourism, Hotels, Hospitality, Travel Management, Leisure Travel, Leisure, Administrative..., Medical Assisting
Education
College of DuPage
Travel & Tourism and Meeting & Event Planning
Target November 2013 - August 2015
Target August 2012 - September 2013
Temple Israel May 2010 - August 2012
Temple Israel December 2009 - May 2010
Travel Leaders June 2006 - August 2009
Nordstrom October 2004 - December 2005
Headquarters of the Evangelical Covenant Church October 2003 - December 2003
Skills
Event Management, Research, Fundraising, Newsletters, Editing, Marketing, Public Relations, Nonprofits, Event Planning, Training, Strategic Planning, Strategy, Leadership, Outlook, Administration, Administrative..., Management, Customer Service, Public Speaking, Social Media, Volunteer Management, Microsoft Office, Human Resources, Community Outreach, Social Networking
Education
University of Minnesota-Twin Cities 2007 — 2010
Master of Liberal Studies, Emphasis in Human Rights, Public and International Policy, and LGBT Asylum Seekers/Refugees
North Park University 1999 — 2003
B.A., Advertising, Fine Arts
Travel Leaders June 2013 - Present
French Lick Resort 2011 - June 2013
Cook Medical June 1994 - August 2011
KSB, Inc. 1992 - 1994
L.S. Ayres 1990 - 1992
Skills
Event Management, Corporate Events, Customer Service, Clerical Skills, Administrative Office..., Social Media Marketing, Event Planning, Trade Shows, Public Relations, Marketing, Marketing Strategy, Marketing Communications, Sales Management, Medical Devices, Office Administration, Marketing Management, Market Planning, Online Marketing, Social Media, Email Marketing, Brand Development
Education
IU Division of Continuing Studies 1998 — 1999
Management skills Certificate Program, Management
Indiana State University 1971 — 1972
Certificate, Management
TTFG June 1989 - Present
Travel Leaders Group June 1989 - Present
Travel Leaders Franchise Group 1989 - Present
Carlson Wagonlit Travel 1989 - Present
Travel Leaders 2010 - 2011
Travel Leaders 2003 - 2010
Travel Leaders HQ 2000 - 2010
Travel Leaders HQ 1998 - 2010
Travel Leaders 1998 - 2010
Travel Leaders 1995 - 2010
Skills
Travel Management, Customer Service, Contract Negotiation, Social Media Marketing, Tourism, Account Management, Sales Management, Hotels, Hospitality
Education
Greenville College 1978 — 1980
Elem Education
Travel Leaders February 2011 - Present
American Express Business Travel October 2009 - February 2011
CAE USA August 1997 - October 2008
Reflectone August 1991 - August 1997
Education
Purdue University
Business Admin
Hillsborough Community College
Travel & Tourism
William Henry Harrison High School
Workplace Resource Group February 2013 - Present
Systems Operational Support, LLC March 2009 - Present
Aegis Healthcare March 2009 - February 2013
Travel Leaders 2009 - 2010
Herman Miller October 1986 - March 2009
Herman Miller January 2000 - May 2004
Skills
Process Improvement, Project Planning, Team Leadership, Accounting, Finance, Financial Reporting, Budgets, Change Management, Analysis, ERP, Strategic Planning, Project Management, Financial Analysis
Education
Grand Valley State University 1986 — 2008
General Business, financial systems and accounting
Travel Leaders June 1976 - Present
Carlson Wagonlit Travel 1976 - 2011
Travel Leaders 1976 - 2010
Skills
Airlines, Small Business, Integration, Customer Relations, Budgeting, Management Consulting, Strategic Planning, Contract Negotiation, Budgets, Customer Service, Public Speaking, Marketing Strategy, Event Planning, Event Management, Hotels, Public Relations, Travel Management, Entrepreneurship, Hospitality, New Business Development, Tourism, Account Management, Sales Management, Team Building, Online Marketing, Incentive Travel, Sales, Leisure Travel, Cruises, Vacation, Meeting Planning, Business Travel, Honeymoons, Leisure, Tour Operators, Travel Planning, Adventure Travel, Incentives, Trade Shows, Revenue Analysis, Resorts, Hospitality Industry, Yield Management, Travel Technology, Hospitality Management, Car Rental, Online Travel, Luxury, Weddings, Corporate Events
Education
Georgetown University
BA, Psychology, Humanities
Marywood College
Harbor Lawn - Mt. Olive Memorial Park & Mortuary March 2010 - Present
Travel Leaders June 2005 - March 2010
Carlson Wagonlit Travel February 2004 - June 2005
Navigant International January 2000 - January 2005
Montrose Travel December 1995 - December 1999
Archer Travel January 1991 - December 1995
Foresight Travel August 1987 - January 1990
Minolta Business Systems April 1986 - July 1987
Harry's Painting Company March 1977 - March 1986
Skills
Sales Management, Contract Negotiation, Business Travel, New Business Development, Account Management, Travel Management, B2B, Salesforce.com, Selling, Event Management, Sales Process, Strategic Partnerships, Cold Calling, Business Development, Trade Shows, Social Networking, Marketing Strategy, Event Planning, Sales, Team Building, Customer Satisfaction, Customer Service, Marketing, Negotiation, Strategic Planning, Social Media Marketing, Budgets, Training, Leadership, Small Business, Management
Education
Insurance and Securities School of California 2010 — 2010
California Life Insurance License # 0H01329
California Contractors State License Board 1980 — 1981
California State Contractor's License #449653, Specialty Contractor C-33
Pasadena City College 1974 — 1976
AA, Sociology
Travel Leaders January 2011 - Present
Tzell Travel March 2010 - Present
Tzell Travel November 1996 - Present
Tzell Travel 1996 - 2011
American Express June 1981 - November 1996
Skills
Corporate Travel Agent
Education
Baruch College
Travel Leaders January 2007 - Present
Carlson Wagonlit Travel 2006 - 2009
Congressman Peter King January 2003 - June 2004
Congressman Felix Grucci January 2001 - December 2002
Grucci for Congress Campaign March 2000 - December 2000
Education
American University 1995 — 1999
Manhasset High School 1991 — 1995
Deloitte July 2013 - Present
IRS OFFICE OF CHIEF COUNSEL May 2012 - August 2012
HON. WILLIAM M. CONLEY, United States District Court May 2011 - July 2011
Travel Leaders 2006 - 2010
The Nitty Gritty August 2002 - February 2009
Skills
Spanish, French, Problem Solving, Communication, Tax Law, Business Planning
Education
Marquette University 2011 — 2014
Master of Business Administration (MBA)
Marquette University Law School 2010 — 2013
Juris Doctor, Cum Laude
University of Wisconsin-Madison 1999 — 2005
Bachelor of Arts, French and Spanish
Waunakee
Travel Leaders business travel specialistcarlson wagonlit travel2003 - 2008
Education
Grand Valley State University 2003 — 2007
english, english, elementary education
Metropolitan State University of Denver 1998 — 2000
Ambers Last Promise Inc August 2013 - Present
ELJO Travel LLC June 2012 - Present
Brewers Fantasy Camp 2004 - Present
Travel Leaders August 2007 - March 2013
East Town Travel October 1985 - August 2007
Skills
Customized Group Travel..., Hospitality, Tourism, Hotels, Event Management, Marketing Strategy, Hospitality Management, Event Planning, Marketing Communications, New Business Development, Sales Management, Account Management, Online Advertising, Marketing, Social Media Marketing, Trade Shows, Contract Negotiation, Team Building, Social Media, Budgets, Advertising, Public Relations, Sales, Email Marketing, Social Networking, Strategic Planning, Corporate Events, Customer Service, Leadership, Online Marketing
Education
Alverno College 1977 — 1979
Associate's degree, Art History, Criticism and Conservation
Sevastopol High School - Sturgeon Bay 1973 — 1977
Art History, Criticism and Conservation
Meetings International November 2013 - Present
Travel Leaders November 2013 - Present
Destination Concepts inc October 2014 - Present
The Event Team October 2014 - Present
ACCESS Destination Services November 2010 - October 2014
Skills
Destination Management..., Sabre GDS, Airline Ticketing, Transportation..., Arrivals and Departures, Hospitality Management, Hospitality Industry, Hotels, Hotel Management, Hospitality, Resorts, Food & Beverage, Property Management..., Convention Services, Tourism
Education
San Diego State University-California State University 2005 — 2007
Bachelors, Hospitality Management
Travel Leaders/Market Square December 1979 - Present
Travel Leaders 1984 - 2009
Skills
Tourism, Cruises, Leisure Travel, Vacation, Travel Management, Business Travel, Leisure, Adventure Travel, Travel Planning, Hotels, Incentive Travel, Honeymoons, Marketing Strategy, Online Travel, Resorts, New Business Development, Social Media
Education
Marquette University
Bachelor of Science, Business/Marketing major
Marquette University
Travel Leaders September 1990 - Present
Travel Leaders - Virginia Beach 1988 - Present
Oil Transport, Inc. 1973 - 1994
Skills
Business Travel, Travel Management, Leisure Travel, Incentive Travel, Cruises, Vacation, Tourism, Online Travel, Incentives, Leisure, Honeymoons, Travel Planning, Adventure Travel, Tour Operators, Hotel Booking, Airlines, Meeting Planning, Revenue Analysis
Education
Saint Louis University 1969 — 1973
Business
Fork Union Military Academy 1966 — 1969
High School Grad
Travel Leaders May 2010 - June 2014
Travel Leaders October 2009 - May 2010
Best Buy April 2009 - July 2009
The Travel Franchise Group November 2005 - March 2009
Carlson Wagonlit Travel July 1985 - January 2005
Skills
Training, Budgets, Customer Service, Airlines, Process Improvement, Management, Marketing, Project Management, Travel Management, Sabre, Team Building, Business Travel
Education
Normandale Community College 2009 — 2010
Organizational and Personal Development
Travel Leaders (formerly CWT Travel Associate) 2009 - Present
travel leaders February 2000 - Present
TRI R REALTY/MGTM CO April 1976 - July 2011
TRI R PHARMACIES July 1968 - September 2005
Skills
INST RATED PILOT, RETIRED MAGISTRATE, Business Travel, Public Speaking, Travel Management, Team Leadership, Contract Negotiation, Hotels, Management, Account Management, New Business Development, Airlines, Social Media, Budgets, Strategic Planning, Marketing, Team Building, Sales Management, Microsoft Excel, Marketing Strategy, Customer Service, Business Strategy, Negotiation, Leisure Travel, Tourism, Hospitality, Vacation
Education
Albany College of Pharmacy of Union University 1959 — 1963
bs, pharmacy
VVS HIGH SCHOOL 1952 — 1959
Travel Leaders February 1997 - Present
Morningstar Travel Gallery 1996 - 1997
Skills
Travel Management, Budgets, Account Management, Event Planning, Customer Service, Hospitality, Tourism, Event Management, Sales, Business Travel, Process Improvement, Meeting Planning, Office Management, Public Relations, Leisure Travel, Marketing, Healthcare, Management
Education
Central Christian College of Kansas 1991 — 1993
Tampa Baptist Academy 1988 — 1991
Travel Leaders August 1992 - Present
Skills
Cruises, Tourism, Business Travel, Travel Management, New Business Development, Leisure Travel, Sabre, Online Travel, Vacation
Education
Drexel University - LeBow College of Business 1984 — 1987
MBA, Marketing
La Salle University 1978 — 1982
BS, Marketing & Management
Travel Leaders March 2013 - Present
Lyric Arts Main Street Stage 2009 - Present
University of St Thomas March 2009 - March 2013
Patterson Thuente Christensen Pedersen, P.A. May 2008 - October 2008
CU Companies, Inc. June 2006 - May 2008
Ernst & Young January 2003 - May 2006
KPMG, LLP June 1999 - January 2002
North Central Career Development Center June 1998 - June 1999
The Billy Graham Evangelistic Association November 1995 - June 1998
Skills
Time Management, Access, Microsoft Office, Event Planning, Customer Service, Public Speaking, Microsoft Excel, Nonprofits, Administrative..., Editing, Marketing, Higher Education
Education
Northwestern College 1978 — 1980
Secretarial Science Major
Connexions Loyalty June 2015 - Present
Federal Reserve Bank of Minneapolis April 2013 - June 2015
MLT Vacations, A subsidery of Delta Airlines September 2008 - April 2013
Elizabeth Charles Corporation April 2007 - June 2008
Travel Leaders May 2006 - April 2007
Aon Hewitt June 2004 - May 2006
Northwest Airlines 1995 - 2000
Skills
Travel Management, Budgets, Tourism, Airlines, Leadership, Management, Content Management, Forecasting, Training, Business Analysis, Process Improvement, CRM, Account Management, Strategy, Analysis, Customer Service, Cross-functional Team..., Strategic Planning, ITIL, Information Security, Learning Management..., Product Management, Program Management, Software Quality..., Agile Methodologies, Project Management, User Acceptance Testing, Airline Management, Call Centers, SDLC, Quality Assurance, Test Strategy, Test Management, Leadership Development, Operations Management, Human Resource...
Education
Bethel University
BA, Organizational Leadership, Organizational Leadership
Travel Leaders Main Street Travel February 1990 - Present
Travel Leaders February 1989 - Present
Skills
Family Vacations, Business Travel, Cruises, Disney, Travel Management
Education
Arkansas State University 1977 — 1981
Bachelors, Education
Travel Leaders October 2008 - Present
Carlson Leisure Group May 1999 - September 2008
Buckhead Life Restaurant Group May 1993 - December 1997
Pavilion Restaurant Group October 1987 - November 1993
Skills
Travel Management, Business Travel, Customer Relations, New Business Development, Tourism, Travel Technology, Account Management, Online Travel, Airlines, E-commerce, Customer Service, Management, Sabre, Hospitality, Hotels, Leisure Travel, Training, Contract Negotiation
Education
University of South Florida 1980 — 1982
BFA, Dance and Theater
Colby-Sawyer College 1974 — 1976
AA, Theater and Dance
BCD Travel November 2013 - Present
American Express April 2010 - July 2013
Retail Business Development April 2007 - April 2010
Bon Voyage Travel, Inc. March 2005 - April 2007
Travel Leaders February 2003 - March 2005
Skills
Travel Management, Sales, Training, Team Building, Sales Management, Recruiting, Customer Service, Account Management, Outlook, Microsoft Office, Customer Satisfaction, Marketing, Call Centers, Management, Contract Negotiation, Customer Retention, Operations Management, Direct Sales, Sales Operations
Education
Broward College
Bachelor of Applied Science (BASc), Supervision and Management
Travel Leaders tioColonia De Feria rainha do mar1972 - 1992
Agrale S.A 1986 - 1987
Skills
Sabre, Business Travel, Tourism, Online Travel, Hotels, Travel Management, Leisure, Airlines, Leisure Travel, Travel Planning, Hotel Booking, Hospitality
Education
Pontifícia Universidade Católica do Rio Grande do Sul 1978 — 1981
Travel Leaders January 2000 - Present
Skills
Resorts, Hotels, Travel Technology, Sabre, Business Travel, Travel Management, Online Travel, Leisure, Incentives, Leisure Travel, Travel Planning, Cruises, Online Advertising, Hotel Booking, Tourism
Education
Florida International University
Travel Leaders October 1996 - Present
Skills
Hawaiian Islands,..., Cruises, Escorted...
Education
Madison Area Technical College 1994 — 1996
Associate, Travel and Travel Services, Hospitality
Madison Area Technical College 1994 — 1996
Associate's degree, Tourism and Travel Services, Hospitality
Travel Leaders November 2004 - Present
Holiday Inn & Conference Center June 1999 - August 2002
Holiday Inn & Conference Center February 1994 - June 1999
Skills
Incentives, Event Management, Budgeting, Customer Relations, Hotels, Meeting Planning, Meeting Management, Conferences, Budget Management, Site Selection, Hotel Contract..., Conference Management, Microsoft Office, Corporate Events, Special Events, Food & Beverage, Hospitality Industry, Staff Supervision, Site Supervision, Budgets, Travel Management, Trade Shows, Contract Negotiation, Supervising, Customer Service, Hospitality, Location Intelligence, Hospitality Management, Business Travel, Incentive Travel, Hotel Booking, Resorts
Education
Hope College 1980 — 1982
BA, Business Administration
Travel Leaders 2003 - Present
Skills
Leisure Travel, Travel Management, Customer Service, Event Planning, Sales, Event Management, Marketing, Hospitality, Hotels, Marketing Strategy
Education
University of Maryland College Park 1962 — 1965
Nova Southeastern University
Master's degree, Marriage and Family Therapy/Counseling
Travel Leaders January 1996 - Present
Unisys 1974 - 1976
Moorman's Travel Service 1973 - 1974
Skills
English, French, Tourism, Event Management, Customer Service, Microsoft Word, Event Planning, Hospitality, Hotels, Sales, Travel Management, Genealogy research, Online Travel, Business Travel, Leisure Travel, Travel
Education
Michigan State University 1970 — 1973
Bachelor of Arts (BA), Tourism and Travel Services Management
Kalamazoo College 1969 — 1970
French Language and Literature
Travel Leaders May 2015 - Present
Cirro Inc November 2014 - April 2015
Matrix Equity Capital December 2010 - August 2014
Tunuva Media February 2013 - October 2013
Skills
Microsoft Excel, Accounts Payable, QuickBooks, Access, Training, Employee Benefits, Analysis, Strategic Planning, Microsoft Office, Accounting, Management, PowerPoint, Customer Service, Microsoft Word, Strategic Partnerships, Event Planning
Education
California State University-Fullerton 2010 — 2014
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Saddleback College 2011 — 2013
Associate's degree, Computer and Information Sciences and Support Services
Orange Coast College 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Travel Leaders March 2001 - Present
Education
Carlson Travel Academy 2000 — 2001
Colorado State University
Bachelor of Science, Speech Pathology and Audiology
University of Minnesota Duluth
Master of Arts, Communicative Disorders
Marilyn McCourt Travel, d.b.a. Forest Travel 2010 - Present
Travel Leaders 1996 - 2010
Delta Air Lines 1978 - 1994
Aquarius Travel, CWT 1971 - 1978
Skills
Customer Service, Imagination, Creativity, Resorts, Travel expertise, Marketing, Sales, Leisure, Business Development, Cruises, Luxury, Leisure Travel, Adventure Travel, Hotels, Tourism, Business Travel, Travel Management, Online Travel, Airlines, Corporate Events, Hospitality Management, Sabre, Travel Planning, Online Marketing, Hotel Booking, Italian, Hospitality Industry, Hospitality, Vacation, Event Management, Tour Operators, Revenue Analysis, Car Rental, French, Galileo, Travel Agency, Incentives, Meeting Planning, Travel Technology, Incentive Travel, Food & Beverage
Education
Cruise Lines International Association Academy 2012 — 2013
Certified Cruise Counsellor, Completing program now.
Italian Government Office of Tourism 2007 — 2009
Italian Travel Specialist
Institute of Certified Travel Consultants 1981 — 1982
Certified Travel Consultant
University of Virginia, Mary Washington College 1967 — 1971
Bachelor of Arts (B.A.), Foreign Service and International Relations
Loyola University of Chicago, Rome Center, Rome, Italy 1969 — 1970
European History and Arts, International Relations and Foreign Affairs
University of Pittsburgh 1967 — 1967
International Relations and Affairs
Carlson Wagonlit Travel 2014 - Present
Professional Travel November 2011 - March 2014
Travel Leaders November 2002 - November 2011
Skills
Business Travel, Tourism, Travel Management, Travel Planning, Hotels, Airlines, Incentives, Account Management, Customer Service, Sales Management, Sales, Leisure Travel, Event Management, Hospitality, Negotiation, New Business Development, Sabre, Online Travel, Contract Negotiation, Marketing Strategy, Hotel Booking, Event Planning
Education
Ferris State University 1974 — 1978
B.A., Bus Admin / Acct'g / Real Estate
Ferris State University 1974 — 1978
Bachelor's degree, Business Administration and Management, General
Travel Leaders September 2003 - May 2011
University of Dubuque September 2002 - July 2003
Education
Liberty University 2006 — 2009
MBA, Business
Emmaus Bible College 1998 — 2001
BS in Biblical Studies and Youth Ministries, Youth Ministries
Our Sunday Visitor November 2009 - Present
Travel Leaders October 1987 - November 2009
Travel Leaders October 1987 - November 2009
Skills
Sales Management, Sales, Lead Generation, Publishing, Advertising, Customer Service, Social Media, Email Marketing, Marketing, Account Management, Sales Operations, Marketing Communications, Social Networking
Education
Travel School 1987 — 1988
Certificate, Travel and Exploration
Ball State University 1983 — 1987
Foods, Nutrition, and Related Services
Travel Leaders 1994 - Present
Skills
Sales, Sales Management, Customer Service, Team Building, New Business Development, Customer Experience, Budgets, Travel Management, Contract Negotiation
Education
Florida State University 1990 — 1991
Western Kentucky University 1972 — 1974
Travel Leaders AuditorArthur Young1986 - 1989
Education
Loyola University of Chicago
Travel Leaders February 2001 - Present
Travel Leaders Corporate, LLC February 2001 - August 2011
Brookside Travel September 1999 - February 2001
Education
Framingham State College
B.A.
Adelman Travel January 2015 - Present
Travel Leaders 2011 - 2014
Ultramar Travel Management 2007 - 2009
Euro Lloyd Travel Group 2001 - 2006
Euro Lloyd Travel Group 1999 - 2001
Skills
Account Management, Profit Maximization, Training, Program Management, Project Management, Event Management, Budgets, Travel Management, Contract Negotiation, Tourism, Customer Satisfaction, Customer Service, Online Travel, Travel Technology, Process Improvement
Education
Montclair State University 1988 — 1992
B.S., Business Administration
Free Rein Marketing January 2012 - Present
Travel Leaders April 2005 - August 2011
Skills
Adobe Creative Suite, Event Management, Microsoft Office, Graphic Design, Marketing Strategy, Market Research, Creative Development
Education
Central Washington University 2003 — 2005
BS, Advertising
Columbia Basin College 2001 — 2003
AA
Travel Leaders June 2013 - Present
the Ministry of Culture of China August 1995 - November 2006
Hengdong County High School, Hunan Province, China August 1990 - July 1992
Skills
Microsoft Excel, PowerPoint, Customer Service, Windows, Research, Outlook, Photoshop, Teaching, Public Speaking, Editing, Strategic Planning, Accounting, Tax Returns, Data Analysis
Education
Southwest TN Community College 2010 — 2012
Associate's degree, Accounting
Peking University 1992 — 1995
Master's degree, Law (International Politics)
Hunan Normal University 1986 — 1990
Bachelor's degree, History
Harmon Travel March 2010 - Present
Travel Leaders March 1999 - March 2010
Skills
Deluxe custom travel...
Education
Michigan State University
Bachelor of Science (B.S.), Tourism and Travel Services Management
SkyCorporate September 2013 - Present
Metrosetters January 2013 - August 2013
Qb Leathers January 2010 - June 2011
Vanguard Car Rental August 2004 - January 2009
Travel Leaders 1996 - 1999
Skills
Public Speaking, Teamwork, Real Estate, Event Planning, English, Marketing, Financial Analysis, Outlook, Time Management, Negotiation, Accounting, Account Management, Sales Process, Sales, Customer Service
Education
California State University-Los Angeles 2013 — 2013
Bachelor of Business Administration (B.B.A.), Real Estate
Los Angeles Trade Technical College 2011 — 2012
Transfer Program, Real Estate
The University of Texas at Austin 1973 — 1978
Bachelor of Business Administration (B.B.A.), Accounting
GOGO Worldwide Vacations December 2009 - Present
Travel Leaders September 2001 - August 2009
Departures Travel March 1999 - September 2001
Skills
Business Travel, Leisure, Tourism, Travel Management, Sales, Trade Shows, Management, Leisure Travel, Meeting Planning
Education
Wellesley 1988 — 1990
Certified Travel Counselor Program, Tourism and Travel Services Management
Loyola University New Orleans 1985 — 1986
Business Management Certification, Business Management
Travel Leaders February 2015 - Present
City of League City January 2015 - February 2015
Colfax Fluid Handling October 2013 - October 2014
Cone Shipping L.L.C. June 2013 - September 2013
United States Air Force April 2011 - June 2013
United States Air Force May 2010 - April 2011
United States Air Force April 2008 - May 2010
United States Air Force August 2004 - April 2008
Skills
Military, DoD, Analysis, Human Resources, Air Force, Intelligence, Accounts Receivable, Administrative..., Payroll, Active Top Secret/SCI..., Intelligence Analysis, Analysts, Dispatching, Accounts Payable, Data Entry, Six Sigma, Lean Management, Lean Thinking, Administrative..., Military Operations, Project Management, Microsoft Office, Operations Management, Microsoft Excel, Government
Education
American Military University 2014 — 2017
Bachelor's degree, Business Administration and Management, General
Management and Strategy Institute 2014 — 2014
Certification, Six Sigma Lean Professional (SSLP)
Management and Strategy Institute 2014 — 2014
Certification, Change Management Specialist
Community College of the Air Force 2009 — 2011
Associate's degree, Communications Applications Technology
Travel Leaders July 2013 - Present
MLT Vacations January 2012 - Present
Advantage Performance Network June 2005 - March 2009
Skills
Computers, Typing, Customer Service, Call Center, Worldspan
Education
Ask Mr.Foster Travel Academy 1990 — 1991
Travel
Saint Paul College-A Community and Technical College
Generals
Travel Leaders January 2010 - Present
Travel Advantage February 2001 - January 2010
Arlene's Travel and Colpitts Travel Center June 1981 - January 2001
Skills
Hotels, Hotel Booking, Leisure, Tourism, Cruises, Resorts, Business Travel, Vacation, Leisure Travel, Tour Operators, Travel Management, Incentive Travel
Education
Rowan University
B.A./ M.A.
Rowan University
Bachelor's degree/Master's degree
Travel Leaders June 2013 - Present
Tri CIty Herald May 2009 - April 2013
Fema January 2006 - May 2006
Fluor Hanford March 2000 - September 2005
Richland Chamber of Commerce October 1992 - March 2000
Skills
Newspapers, Media Relations, Digital Media, Advertising, Journalism, Social Media, Advertising Sales, Magazines, Customer Service, Storytelling, New Media, Media Planning, News Writing, Online Advertising, Social Media Marketing, Editorial, Event Planning, Marketing, Nonprofits
Education
UCLA 1994 — 1999
Chamber !anagement
Columbia Basin College
None
Travel Leaders November 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Indiana Institute of Technology 2011 — 2015
Travel Leaders October 1991 - Present
Education
Black Hills State University
Associate's degree, Tourism and Travel Services Management
Travel Leaders
Skills
Event Planning, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel
Education
El Camino College 1996 — 1998
English Language and Literature/Letters
Travel Leaders April 2001 - Present
Loveland Travel Agency February 1987 - March 2001
Skills
Leisure Travel, Business Travel
Education
Colorado State University 1980 — 1984
Bachelor of Arts (BA), Journalism/Marketing
Travel Leaders February 2002 - Present
Education
Eastern Washington University 1981 — 1985
Bachelor of Science (BS), Organizational Communication, General
Chartwell Staffing Solutions March 2015 - Present
Corporate Resource Services October 2014 - Present
Time Warner Cable January 2013 - Present
Travel Leaders February 2011 - August 2011
Qdoba Restaurant Corporation January 2008 - May 2010
Adecco Group August 2007 - December 2007
Stivers Staffing Services May 2006 - January 2007
Skills
Call Centers, Management, Training, Aviation, Customer Service, Hospitality Management, Recruiting, CRM
Education
Rio Salado College 2002 — 2002
Certificate Airline Operations, Aviation/Airway Management and Operations, 4.0
Travel Leaders August 2009 - Present
World Travel Holdings June 2002 - December 2008
Trans World Airlines August 1996 - May 2002
Skills
Business Travel, Tourism, Customer Service, Online Travel, Contract Negotiation, Hotels, Sabre, Travel Technology
Education
TWA Travel School 1996 — 1996
Lewis and Clark Community College 1992 — 1994
General Studies
Saint Louis University 1991 — 1992
General Studies