Travelers Company
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Travelers Employees
Travelers February 2015 - Present
Travelers Insurance November 2010 - February 2015
International Facilities Insurance November 2002 - October 2010
National Interstate Insurance Company July 2000 - February 2002
Lemac & Associates July 1995 - July 2000
Skills
Interpersonal Skill, Oral & Written..., Customer Service, Leadership, Negotiation, Strategic Planning, Problem Solving, Property & Casualty..., Underwriting, Commercial Insurance, Commercial Lines, Insurance, Life Insurance, Claims Management, Workers Compensation, Management, Umbrella Insurance, Marketing
Education
Platt College-Ontario 2000 — 2002
AA Degree, Paralegal Studies, A
Travelers April 2013 - Present
Travelers September 2001 - April 2013
The Richardson Agency January 1986 - September 2001
Thomas Scientific 1985 - 1986
Thomas Scientific 1984 - 1985
Skills
Underwriting, Property & Casualty..., Surety Bonds, Insurance agent, Insurance, Surety, Commercial Insurance, Liability, Customer Service, Management, Casualty, Commercial Lines, Employment Practices..., Umbrella Insurance, Inland Marine, General Insurance, Liability Analysis, Brokers, Financial Risk, Casualty Insurance
Education
Penn State University
Bachelor of Science, Management
Archbishop John Carroll High School, Radnor, PA
High School
St John Neumann, Bryn Mawr, PA
Alcoa Inc. May 2002 - Present
Aon March 1996 - January 2001
Crawford & Company April 1991 - March 1996
CNA Insurance April 1981 - March 1990
Travelers November 1978 - March 1981
Skills
Claims Management, Claim, Insurance, Negotiation, Workers Compensation, Strategic Planning, Risk Management, Property & Casualty..., Commercial Insurance, Liability, Risk Assessment, Litigation Management, Claim Investigation, Investigation, Casualty, Casualty Insurance, Management
Education
Penn State University 1974 — 1978
Bachelor of Science (BS), Man-Environment Relations
Berman More Gonzalez, Attorneys at Law March 2013 - Present
Travelers January 1992 - March 2013
Skills
Personal Injury, Legal Research, Product Liability, Litigation Management, Mediation, Trials, Arbitration
Education
Pepperdine University School of Law 1989 — 1992
Juris Doctor, Law
University of California, Irvine 1984 — 1988
Bachelor of Arts (BA), Legal Studies and Criminology
Travelers April 2015 - Present
Travelers October 2013 - April 2015
Travelers November 2012 - October 2013
Travelers Insurance May 2010 - November 2012
Skills
Insurance, Property & Casualty..., Commercial Insurance, Underwriting, General Insurance, Account Management, Liability, Casualty, Commercial Lines, Sales, Workers Compensation, Casualty Insurance, Legal Liability
Education
Temple University - Fox School of Business and Management 2005 — 2008
Bachelor of Business Administration, International Business and Marketing
Philadelphia University 2003 — 2005
Marketing
Illinois Business Consulting April 2015 - Present
Essendant May 2015 - August 2015
Illinois Business Consulting January 2015 - May 2015
Illinois Business Consulting September 2014 - December 2014
Seoul Metropolitan Office of Education August 2011 - March 2014
YBM ECC Language Institute August 2010 - August 2011
Idiomas 24/7 Language Institute May 2009 - April 2010
Travelers June 2007 - December 2008
JPMorgan Chase May 2005 - August 2005
Education
University of Illinois at Urbana-Champaign 2014 — 2016
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
Penn State University 2003 — 2007
Bachelor of Science (B.S.), Marketing
Lovitt & Touché, Inc. October 2014 - Present
Lovitt & Touche, Inc. May 2008 - October 2014
Webb & Greer Insurance March 2004 - May 2008
Travelers December 1990 - March 2004
HRH June 1982 - November 1990
Skills
Property & Casualty..., Casualty, Commercial Insurance, Marketing, Professional Liability, Commercial Lines, Umbrella Insurance, Underwriting, Insurance, Liability, Life Insurance, Customer Service, Workers Compensation, General Insurance, Computer Proficiency, Work Under Minimal..., Grace Under Pressure, Self-starter, Self Management, Highly motivated..., Brokers, Casualty Insurance
Education
Phoenix College 1983 — 1985
Associate of Arts and Sciences (AAS), Mass Communication/Media Studies
Travelers July 2012 - Present
Travelers Insurance May 2008 - July 2012
21st Century Insurance March 2007 - April 2008
21st Century Insurance September 2003 - March 2007
21st Century Insurance March 1990 - September 2003
Circuit City November 1985 - March 1990
Skills
Management, Sales, Call Center, Property & Casualty..., Customer Service, Underwriting, Customer Satisfaction, Customer Experience, Coaching, Cross Selling, Insurance, Workforce Management, General Insurance, Leadership, Call Centers, Risk Management, Training, Telecommunications, Recruiting, Operations Management, Budgets, Sales Management, Liability, Performance Management, Team Building, Conflict Resolution, Team Management, Contact Centers, Account Management, Business Process, Employee Benefits, Outlook, Time Management
Education
Call Center Industry Advisory Council (CIAC) 2005 — 2006
Certification, Call Center Operations Manager
Pierce College 1984 — 1986
McConkey Insurance & Benefits December 2013 - Present
Travelers November 2011 - December 2013
Travelers April 2008 - November 2011
LA Fitness 2007 - 2008
Skills
Insurance, Property & Casualty..., Workers Compensation, Underwriting, Claim, Customer Service, Sales, Team Building, Sales Management, Coaching, Leadership, Customer Retention, Negotiation, Strategic Planning, Marketing, Liability, Commercial Lines, Casualty
Education
Penn State University 2004 — 2007
Bachelor of Science (B.S.), Crime, Law & Justice
Millersville University of Pennsylvania 2003 — 2004
Travelers October 2013 - Present
The Bancorp September 2012 - October 2013
INROADS June 2010 - June 2011
Forever 21 January 2007 - January 2011
Liberty Mutual Insurance June 2010 - August 2010
Skills
Banking, Time Management, PowerPoint, Leadership, Customer Service, Teamwork, Health Savings Accounts, Event Planning, Microsoft Excel, Access, Public Speaking, Team Management, Internet Banking, Analytic Thinking, Fraud Detection, Employee Training, Reports, Reporting & Analysis, Opening New Accounts, Quality Auditing, Presentations, Financial Analysis, Management Liability, Insurance, Fidelity Bonds, Underwriting
Education
Penn State University 2008 — 2012
Bachelor of Science (B.S.), Finance, General
The Pennsylvania State University, Smeal College of Business 2008 — 2012
Bachelor of Science (B.S.), Finance
Travelers April 2015 - Present
Travelers October 2013 - March 2015
Skills
Commercial Insurance, Analysis, Change Management, Claim, Finance, Financial Analysis, Insurance, Investments, Leadership, Budgets, Management, Marketing, Microsoft Excel, Portfolio Management, Process Improvement, Project Management, Property, Risk Management, Strategic Financial..., Strategic Planning, Strategy, Team Building, Underwriting, Workers Compensation
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2009 — 2011
MBA, Finance
Aetna September 2014 - Present
First Senior Financial Group March 2012 - March 2014
Law Offices of Bonnie-Ann Brill Keagy June 2009 - March 2012
Bee, Bergvall & Co September 2007 - June 2009
Travelers July 1991 - January 2003
KPMG US September 1988 - July 1991
Skills
QuickBooks, Payroll, Financial Reporting, Account Reconciliation, Accounting, Auditing, Cash Management, Finance, Financial Statements, General Ledger, Internal Audit, Internal Controls, Microsoft Excel, Budgets, Financial Analysis, Management
Education
Penn State University 1984 — 1988
Bachelor's degree, Accounting
RTI International June 2009 - Present
TDX Associates 2007 - 2009
Qualex 1997 - 1999
Travelers April 1994 - March 1997
Travelers 1991 - 1994
Skills
Access, PowerPoint, Cognos, Query Studio, Variance Analysis, Report Studio, Analysis Studio, Ad Hoc Reporting, User Acceptance Testing, Requirements Gathering, Training Delivery, Excel, Analysis, Finance, Microsoft Excel, Forecasting, Accounts Payable
Education
The University of Connecticut 1992 — 1996
MBA
Penn State University 1987 — 1991
Bachelor of Science (B.S.), Management Information Systems
The Hanover Insurance Group June 2014 - Present
Travelers Insurance April 2010 - June 2014
Travelers April 2006 - March 2010
Zenith Insurance Company (United States) April 2004 - April 2006
Liberty Mutual Insurance September 1998 - April 2004
Skills
Property & Casualty..., Construction, Manufacturing, Workers Compensation, Insurance, Commercial Insurance, Legal Liability, Claim, Underwriting, Casualty, Risk Management, Claims Management, Liability, Financial Risk, Risk Assessment, Professional Liability, General Insurance, Commercial Lines, Healthcare, Team Building
Education
Pepperdine University 2003 — 2005
MBA, Finance
Slippery Rock University of Pennsylvania 1994 — 1998
Bachelor of Science, Safety and Environmental Management
Travelers April 2012 - Present
Verizon Wireless January 2009 - January 2012
Alltel October 2002 - January 2009
Alltel January 2000 - October 2003
Alltel June 1995 - December 1999
Skills
Physical Security, Security Management, Investigations, Corporate Security, Asset Protection, Risk Assessment, Security, Loss Prevention, Investigation, Crisis Management, Training, Business Continuity, Fraud, Private Investigations, Computer Forensics, Emergency Management, Certified Fraud Examiner, Risk Management, Surveillance
Education
Penn State University 2011 — 2012
Masters, Professional Studies in Homeland Security
University of Phoenix 2008 — 2010
Bachelor of Science, Organizational and Security Management
Wake Technical Community College 2004 — 2006
Associates in Applied Science, Criminal Justice
Travelers July 2014 - Present
Travelers June 2013 - August 2013
Penn State College Independents January 2011 - April 2013
Travelers May 2012 - August 2012
Prudential Financial May 2011 - August 2011
Skills
Financial Analysis, Financial Reporting, Corporate Finance, Underwriting, Corporate Communications, Community Outreach, Microsoft Office, Group Dynamics, Cross-functional Team..., Leadership Development, Report Writing, Risk Assessment, Business Analysis, Teamwork, Spanish-speaking, Long Distance Running, Insurance, Fundraising
Education
Penn State University 2010 — 2014
Bachelor of Science (B.S.), Finance Major, Economics Minor
Travelers March 2011 - Present
Allstate December 2008 - February 2011
Greg Mares State Farm Insurance Agency April 2004 - September 2008
Skills
Property, Insurance, Sales, Commercial Insurance, Customer Retention, Account Management, Strategic Planning, Negotiation, Workers Compensation, Sales Management, Casualty, Legal Liability, Liability, Recruiting, Commercial Lines, Professional Liability, Business Development, Umbrella Insurance, Business Strategy, Strategy, Team Leadership, Life Insurance, Cross-functional Team..., D, Health Insurance, Brokers, Claim, Underwriting, General Insurance, Employment Practices...
Education
University of Arizona 1996 — 1999
Business Management
Pima Community College 1994 — 1998
Business Management
Eaton & Berube Insurance Agency March 2013 - Present
The Hanover Insurance Group March 2011 - March 2013
Acadia Insurance July 2006 - March 2011
CNA Insurance June 1996 - July 2006
Travelers October 1991 - June 1996
Skills
Commercial Insurance, Property & Casualty..., Risk Management, Workers Compensation, Underwriting, Casualty, Insurance, Liability, Legal Liability, Claims Management, Brokers, Professional Liability, Umbrella Insurance, General Insurance, Casualty Insurance
Education
Plymouth State University 1987 — 1991
Bachelor's degree, Business Administration and Management, General
OneBeacon Insurance May 2011 - Present
Maine Pretrial Services 2009 - Present
LL Bean November 2010 - April 2011
Travelers September 2003 - June 2010
Amica Mutual Insurance Co. 1982 - 1988
Education
Plymouth State University 1978 — 1981
BS, Business Management
Travelers May 2014 - Present
Freelance, self-employed 2010 - Present
TruGreen LandCare 2008 - 2009
The Hartford April 2008 - September 2008
Skills
Construction Management, Hardscape Design, Kitchen and Bathe...
Education
Pensacola Christian College 2007 — 2012
Bachelor of Science (BS), Business Administration, Management and Operations, 3.0
Travelers November 2011 - Present
Aetna May 2011 - November 2011
Travelers November 2010 - May 2011
Arbor/ResCare (Tampa Bay Workforce Alliance) July 2010 - November 2010
Arbor/ResCare (Career Central) February 2010 - July 2010
Career Central (Manpower Temps.) October 2009 - February 2010
INROADS October 2002 - May 2009
Nationwide Insurance January 2002 - October 2002
UOL February 2000 - June 2001
Skills
Recruiting, Training Facilitation, Coaching, Academic Advising, Customer Service, Staffing Coordination, Interviewing Skills, Staffing Services, Project Management, Property & Casualty..., Insurance
Education
Penn State University 1992 — 1997
Bachelor of Arts (B.A.), Administration of Justice
Willis August 2014 - Present
First National insurance Agency August 2013 - August 2014
Travelers 2009 - July 2013
Travelers 1999 - 2009
Marsh 1991 - 1999
AIG 1988 - 1991
Skills
Underwriting, Operations Management, Insurance Brokerage, Management, Risk Management, Process Improvement, General Insurance, Property & Casualty..., Commercial Insurance, Liability, Business Analysis, Insurance, Reinsurance, Team Building, Leadership, Financial Risk, Brokers, Workers Compensation
Education
Point Park University
Business Management
Travelers April 2015 - Present
Liberty Mutual Insurance November 2012 - April 2015
Liberty Mutual Insurance June 2012 - November 2012
Honda of America Mfg., Inc. May 2011 - August 2011
Skills
Ergonomics, Greenhouse Gas, Renewable Energy, Harmful substance..., Production Efficiency, Safety, Presentations, Problem Solving, Consulting, Risk Management, Workers Compensation, Training, Management, Property & Casualty..., Claims Management, Commercial Insurance, Legal Liability, Casualty, Risk Assessment, Liability, Industrial Safety, Risk Analysis, Reinsurance, Financial Risk, Commercial Lines, EHS, Enterprise Risk..., Safety Training, Accident Investigation, Behavior Based Safety, Workplace Safety, Hazard Analysis, Fire Safety, Construction Safety, Risk Management..., Hazard Recognition, Insurance
Education
Penn State University 2008 — 2012
BS, Energy Engineering
PNC Bank September 2008 - March 2013
Travelers February 2007 - September 2008
Independence Blue Cross March 2005 - February 2007
Independence Blue Cross August 2002 - March 2005
Independence Blue Cross April 1998 - August 2002
First Data/TeleCheck August 1986 - April 1998
Skills
Managing Employee..., Leadership Development, Performance Management, Talent Management, Organizational..., Instructional Design, Talent Development, Coaching, Facilitative Coaching, Consultative Selling, Compliance, Mentoring, Blended Learning, Leadership, Learning Management..., Product Development, Curriculum Development, Employee Engagement, Curriculum Design, Employee Training, Cross-functional Team..., Training, Selling, CRM, Team Management, Career Development, Strategic Planning, Program Management, Management, Management Development, Project Management
Education
Saint Joseph's University
Master's Degree, Organizational Development and Leadership
Saint Joseph's University - Erivan K. Haub School of Business 1999 — 2002
MBA, Management
Philadelphia University 1980 — 1982
Bachelor of Science (B.S.), Business Administration - Marketing
East Stroudsburg South High School 1974 — 1978
Capital One July 2014 - Present
Capital One July 2013 - July 2014
University of Massachusetts Amherst August 2011 - May 2013
UMass Biomechanics Laboratory August 2008 - December 2012
ProPhase Labs May 2012 - August 2012
UMass Kinesiology Department August 2009 - August 2011
Penn State Biomechanics Laboratory January 2007 - May 2008
Penn State IFC/Panhellenic Dance Marathon April 2007 - April 2008
Travelers May 2006 - August 2006
Skills
Public Speaking, PowerPoint, Microsoft Office, Microsoft Excel, Research Design, Data Analysis, Microsoft Word, Statistics, Research, Agile & Waterfall..., Lean Process Improvement, Six Sigma, Kanban, Superior Work Ethic, Social Media, SAS, Marketing, Mathematical Modeling, Statistical Modeling, Science, Analysis, Matlab, Prezi
Education
University of Massachusetts, Amherst 2011 — 2013
MBA, Marketing
University of Massachusetts, Amherst 2008 — 2011
MS, Kinesiology (concentration: Biomechanics)
Penn State University 2004 — 2008
BS, Kinesiology, graduated with Honors and with High Distinction
Red Bull June 2010 - Present
The University of California (UCLA) June 2008 - June 2010
HDI-Gerling Industrie Versicherung AG December 2004 - June 2008
ACE Group December 2003 - January 2005
Travelers October 1998 - October 2003
The Hartford October 2001 - October 2002
Skills
Insurance, Claim, Claims Management, Underwriting, Casualty, Commercial Insurance, Professional Liability, Property & Casualty..., Reinsurance, Liability, Product Liability, Litigation, Litigation Management, Legal Liability, Negotiation, General Insurance, Excess, Personal Injury, Liability Analysis, Risk Management, Workers Compensation, Employment Practices..., Commercial Lines, Casualty Insurance
Education
Pepperdine University School of Law
Master's Degree, Alternate Dispute Resolution
Texas Wesleyan University School of Law (now Texas A&M University School of Law)
Juris Doctor (J.D.), Law
Pepperdine University School of Law
Certificate in Dispute Resolution
University of Houston-Downtown
Bachelor of Science (B.Sc.), Social Sciences
Travelers March 2015 - Present
Travelers Insurance November 2006 - March 2015
International Insurance Institute August 2005 - November 2006
Progressive Insurance April 2002 - August 2005
AIG July 1998 - March 2002
GMAC Insurance June 1992 - May 1996
Skills
Liability, Claim, Insurance, Claims Management, Legal Liability, Property & Casualty..., Litigation Management, Commercial Insurance, General Insurance, Casualty, Litigation, Professional Liability, Claim Investigation, Leadership, Casualty Insurance, Commercial Lines, Excess, Accident, Subrogation, Personal Injury, Underwriting, CPCU, Inland Marine, Insurance Law, Claims Handling, Risk Management, Property Damage, Liability Analysis, Reinsurance, Product Liability, Employment Practices..., D&O, Umbrella Insurance, Workers Compensation, General Liability..., Severity Management, Business Process..., Business Analytics, Project Management, Management, Training, Process Improvement, Customer Service, Claims Resolution, Strategic Planning, Analysis, Operations Management, Sarbanes-Oxley Act, Financial Risk, Workers' Compensation...
Education
Point Park University 1998 — 2000
MBA, Strategic Planning
State University of New York College at Fredonia 1985 — 1989
BS, Psychology/Business
Brocton Central School 1981 — 1985
Travelers October 2012 - Present
Personal Investment Portfolio 2005 - 2015
Travelers August 2008 - October 2012
CUNA Mutual February 2008 - July 2008
Skills
SAS, R, General Insurance, Actuarial Science, Mathematics, GLM, Predictive Modeling, Data Science, Data Mining
Education
UK Actuarial Profession 2008 — 2012
Actuarial
Penn State University 2003 — 2007
Masters, Physics
Trinity College, Dublin 1999 — 2003
BA, Theoretical physics
Travelers June 2002 - Present
Travelers May 2002 - Present
Skills
Property & Casualty..., Commercial Insurance, Insurance, Liability, Underwriting, Casualty, Coaching, Commercial Lines, Team Building, Workers Compensation, General Insurance, Legal Liability, Umbrella Insurance, Professional Liability, Claims Management, Casualty Insurance, Risk Management
Education
Pittsburg State University
The University of Texas at Arlington
JHS Media & Advertising January 2015 - Present
Travelers Insurance January 2010 - July 2013
Travelers Insurance January 2008 - January 2010
Travelers August 2007 - January 2008
Travelers June 2006 - August 2007
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Insurance, Workers Compensation, Professional Liability, General Insurance, Commercial Lines, Account Management, Casualty, Health Insurance, Legal Liability, Liability, Customer Service, Risk Management, Sales, Marketing, Microsoft Excel, Employment Practices..., Inland Marine
Education
Penn State University 2002 — 2006
Marketing, Spanish, International Studies
UMUC June 2009 - Present
Pentagon September 2007 - March 2008
Pandect Solutions 1999 - 2007
US Department of Homeland Security 2005 - 2006
Freddie Mac 2004 - 2005
New York Life 2003 - 2004
Travelers 2001 - 2002
VISA 2000 - 2001
MetLife April 1998 - September 1998
Skills
PMP, SDLC, Program Management, Project Management, ITIL, Enterprise Software, Business Analysis, Strategy, Leadership, PMO, Information Technology, MS Project, Management, Consulting, Vendor Management, Requirements Analysis, Change Management, Software Development, Security, Analysis, Process Improvement, Training, Business Process..., IT Strategy, Network Administration, Network Security, Network Design, Management Consulting, Organizational..., Product Development, Business Development, Editing, Continuous Improvement, Knowledge Management, Team Leadership, Linux, Legal Writing, Networking, Project Planning, Quality Assurance, Quality Management, Quality Control, Software Quality..., Quality Auditing, Risk Management, Team Management, Unix, User Acceptance Testing, Writing, OS X
Education
University of Maryland University College 2009 — 2017
Cyber Security
Project Management Institute 2005 — 2007
Certificate, Project Management Professional - PMP
Portland State University 1973 — 1978
Business, IT, Biology, Chemistry
Crunchbutton August 2015 - Present
Crunchbutton January 2015 - Present
Orange County Public Defender June 2014 - August 2014
Travelers June 2013 - August 2013
Canyon Consulting LLC May 2012 - August 2012
Skills
Financial Modeling, Financial Analysis, Public Speaking, Politics, Research, Leadership, Microsoft Office, Analysis, Data Analysis, Social Media, Spanish, Teamwork, Market Research
Education
Pepperdine University 2011 — 2015
International Studies Business Management
Travelers October 2011 - Present
Common Cause May 2010 - August 2011
Common Ground Community June 2008 - June 2008
Skills
Non-profits, Government, Organization, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Leadership, Fundraising, Event Planning, Customer Service, Strategic Planning, Public Speaking, Access, Nonprofits, Time Management, Training, Research, Data Analysis, Writing, Policy Analysis, Analysis, Community Outreach
Education
Penn State University 2006 — 2010
International Politics, Government
XO Communications 2000 - 2008
Iron Mountain March 2007 - September 2007
Travelers February 2006 - March 2007
First Union National Bank November 1985 - January 1999
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Research, PowerPoint, Management, Training, Photoshop, Analytical Skills, Customer Service, Invoicing, Problem Solving, Outlook, Call Centers, Credit, Customer Satisfaction, Analysis, Customer Retention, Data Entry, Risk Management, Strategic Planning, Teamwork, Collections, Telecommunications..., Billing Solutions, Customer Relations
Education
Pennsylvania State University-Penn State Berks 1995 — 1997
Paralegal Certification, 4.0
Pennsylvania State University-Penn State Berks
Paralegal Certification, Legal Assistant/Paralegal
The Hartford October 2014 - Present
The Hartford November 2012 - Present
The Hartford May 2012 - November 2012
Travelers August 2006 - April 2012
Skills
Property & Casualty..., Workers' Compensation..., Commercial Insurance, Workers Compensation, Claim, Claims Management, Casualty, Liability, Insurance, Commercial Lines, Claim Investigation, General Insurance, Professional Liability, Legal Liability, Customer Service, Underwriting, Litigation Management
Education
Portland State University 2012 — 2016
Criminology
Portland Community College 2010 — 2012
Psychology
JAM Enterprises 2008 - Present
Travelers 1984 - 2012
Travelers 1980 - 1984
Travelers 1977 - 1980
Skills
Highly detail oriented, Reliable, Analytical Skills, Logical Thinker, Auditing, Accounting, QuickBooks, Commercial Insurance, Workers Compensation, Problem Solving, Team Management, Insurance, Liability, Claim, Legal Liability, Risk Management, Payroll, Training, Management, Process Improvement, Leadership
Education
Penn State University
Bachelor of Science, Accounting
Mt Lebanon High School
Pepperdine University March 2015 - Present
Travelers January 2014 - March 2015
Public Counsel May 2012 - August 2012
Los Angeles County District Attorney's Office, Major Crimes January 2012 - May 2012
Dalit Freedom Network May 2011 - July 2011
Alliant Insurance Services May 2007 - August 2007
Skills
California Labor Law, Workers Compensation..., Employment Law, Insurance Law, Mediation, Alternative Dispute..., Arbitration, Legal Writing, Litigation, Appellate Practice, Public Interest..., Cross-Cultural Dispute..., Negotiation, Workers Compensation, Corporate Law, Appeals
Education
Pepperdine University School of Law 2010 — 2013
Doctor of Law (JD)
Pepperdine University School of Law 2010 — 2013
Master of Arts (MA), Dispute Resolution
Pepperdine University 2005 — 2009
B.S. Cum Laude, Business Administration, Non Profit Management (minor)
The Hartford May 2011 - Present
LECG 2009 - 2011
Travelers 2000 - 2009
The Hartford October 1997 - April 2000
Travelers Life and Annuity 1992 - 1996
Skills
Life Insurance, Liability, Professional Liability, Actuarial Science, Pensions, Reinsurance, Analysis, Insurance, Underwriting, Fixed Annuities, Risk Management, Claim, Property, Management, Employment Practices..., Financial Analysis, Financial Services, Financial Modeling, General Insurance, Financial Risk, Retirement, Investments, D
Education
Penn State University 1987 — 1991
Bachelor of Science (B.S.), Mathematics
General Reinsurance Corp. October 1991 - Present
Crum & Forster September 1986 - October 1991
Prudential Re June 1986 - September 1986
Travelers June 1978 - May 1986
Clarion State College March 1976 - May 1978
Skills
Claim, Claims Management, Reinsurance, Liability, Property & Casualty..., Casualty Insurance, Commercial Insurance, Legal Liability, General Insurance, Insurance
Education
Penn State University 1971 — 1975
BS, Law Enforcement & Corrections
Travelers August 2001 - Present
Chubb Insurance-Technology August 2000 - August 2001
Reliance September 1998 - August 2000
Arthur J. Gallagher & Co. August 1996 - August 1998
Travelers August 1994 - August 1996
Home insurance August 1989 - August 1994
AiG - commerce and industry August 1987 - August 1989
Industrial risk insures June 1985 - August 1987
Skills
Property, Commercial Insurance, Underwriting, New Business Development, Leadership, Training, Casualty Insurance, Strategic Planning, Liability, General Insurance, Sales Management, Customer Service, Insurance
Education
Penn State University 1981 — 1985
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Travelers 2009 - Present
Ellwood City Police Department 2007 - 2009
Commonwealth of Pennsylvania Office of Attorney General 2002 - 2007
City of Pittsburgh 1989 - 2002
Skills
Criminal Investigations, Evidence, Firearms, Management, Interrogation, Criminal Justice, Police, Investigation, Enforcement, Criminal Law, Internal Investigations, Private Investigations, Background Checks, Fraud, Surveillance, Workplace Violence, Crime Prevention, Asset Protection, Executive Protection, Protection, Corporate Security, Physical Security, Forensic Analysis, Public Safety, Security Operations, Investigative Reporting, Crisis Management, Emergency Management, Tactics, Law Enforcement
Education
University of Pittsburgh
Bachelor of Science (B.S.), Psychology
Point Park University
Master of Business Administration (MBA)
Bristol-Myers Squibb May 2015 - Present
The Hartford December 2013 - August 2014
Travelers March 2013 - November 2013
Skills
Windows 7, Windows XP, Technical Support, Software Installation, Laptops, DHCP, System Deployment, Computer Hardware, HP, Computer Repair, Active Directory, Help Desk Support, Printers, Remote Desktop, Networking, Access, VPN, DNS, Hardware, Operating Systems, TCP/IP, Troubleshooting, SCCM, Wireless Networking, LAN-WAN, Routers, Switches, Hardware Support, windows 7 deployment, CompTIA A Certification, Comp TIA N+, CompTIA A
Education
Porter and Chester Institute 2011 — 2012
Career Computers and networking, Computer information and networking
Porter and Chester Institute Rocky hill 2011 — 2012
Diploma, Career computers and networking, graduated already
Travelers December 2003 - Present
RSA March 2001 - December 2003
Allstate March 2000 - March 2001
Kemper Insurance September 1986 - March 2000
Skills
Large Property (HPR)..., HPR Risk Control, Business Development, Marketing, Commercial Insurance, Property & Casualty..., Relationship Management, Employee Training, Development Of Employees, Casualty Insurance, Workers Compensation
Education
Penn State University 1982 — 1986
Bachelor of Science (BSEE), Electrical and Electronics Engineering
Cathedral Preparatory High School 1978 — 1986
The Hartford June 2015 - Present
Travelers September 2013 - June 2015
Travelers November 2011 - August 2013
Travelers May 2009 - October 2011
Travelers April 2008 - May 2009
Nationwide Insurance February 2007 - April 2008
Skills
Claim, Claims Management, Commercial Insurance, Insurance, Legal Liability, Liability, Litigation Management, Process Improvement, Property
Education
Penn State University 1998 — 2002
Bachelor's Degree, Labor and Industrial Relations
Travelers June 2015 - Present
Goodwin College August 2014 - June 2015
Connecticut Section PGA January 2014 - July 2014
PGA of America 2011 - 2013
Skills
Golf Instruction, PGA, Player Development, Junior Golf, Tournaments, Golf
Education
University of Central Florida 2011 — 2013
Master of Arts (M.A.), Instructional Design and Technology
Penn State University 2007 — 2011
Bachelor of Science (B.S.), PGA Golf Management
Travelers March 2015 - Present
Mayer Brown October 2012 - March 2015
Mayer Brown May 2011 - August 2011
Skills
Intellectual Property, Trademark Law, Anti-counterfeiting, Copyright Law, Trade Secrets, Litigation, Data Privacy, Privacy Law, Legal Writing, Legal Research, Civil Litigation, Commercial Litigation
Education
University of Virginia School of Law 2009 — 2012
Doctor of Law (J.D.)
Penn State University 2005 — 2009
B.S., Marketing, B.A., Sociology
Selective Insurance June 2014 - Present
Travelers 2007 - June 2014
Liberty Mutual Insurance 1998 - 2007
Skills
Insurance, Claim, Liability, Claim Investigation, Subrogation, General Insurance, Liability Analysis, Claims Handling, Claims Resolution, Property Claims, Automobile Accidents, Home Owners, Claims Management, Commercial Insurance, Casualty Insurance, Legal Liability, Property & Casualty..., Property Damage, Workers Compensation, Xactimate
Education
Rowan University 1994 — 1996
Bachelor of Arts, Exercise Science
Penn State University 1990 — 1993
Travelers September 2013 - Present
Universal North America July 2012 - September 2013
Universal North America January 2009 - July 2012
AAA Texas January 2004 - December 2008
Automobile Club of Southern California January 1992 - September 2003
Skills
Property & Casualty..., Underwriting, Insurance, Casualty, General Insurance, Liability, Umbrella Insurance, Claim, Workers Compensation, Brokers, Life Insurance, Microsoft Excel
Education
University of Phoenix 2007 — 2009
Masters, MBA
Point Loma Nazarene University 1984 — 1989
BA, History
Travelers April 2012 - Present
Education
Penn State University
BS, Mathematics
Mill Creek Residential Trust LLC January 2015 - Present
Simpson Housing January 2013 - January 2015
Simpson Housing July 2007 - January 2013
CB Richard Ellis July 2006 - June 2007
Travelers May 2003 - December 2005
Skills
Real Estate Development, Commercial Real Estate, Real Estate, Investment Properties, Apartments, Due Diligence, Marketing, Management, Brokerage, Mixed-use, Construction Management, Entitlements, Zoning, Project Planning, Green Building, Project Management, Sales, Location Intelligence
Education
Penn State University 2002 — 2006
Bachelor of Arts, Psychology
Liberty Mutual Insurance June 2015 - Present
Liberty Mutual Insurance October 2013 - Present
Donatech February 2013 - Present
Travelers February 2013 - October 2013
Travelers Insurance July 2008 - October 2013
Globus Medical 2006 - 2008
The Reading Hospital Medical Group August 2003 - November 2006
West Pharmaceutical Services 1982 - 1996
Skills
Healthcare, Case Management, Managed Care, Research, Quality Assurance, Dialysis, Trauma, Claim, Claims Management, Workers' Compensation..., EMR, Insurance, Utilization Review, Case Managment, Healthcare Information..., EHR, Certified Case Manager, Utilization Management, Disease Management, Medicare, Medicine, Healthcare Management, Disability Management, Home Care, Medical Case Management, Claims Resolution, Hospitals, HIPAA, Claim Investigation, Medical/Surgical, Medicaid, Health Insurance, Nursing, Workers Compensation, Management, Customer Service
Education
TUI University 2011 — 2016
Master of Business Administration (M.B.A.), Business administration and Strategic Leadership Matriculating
Trident University International 2008 — 2011
Bachelor's Degree, Health Services/Allied Health/Health Sciences, General, Graduated Suma cum laude
Reading Area Community College 2003 — 2005
Associate's Degree, Registered Nursing/Registered Nurse
Pennsylvania State University-Penn State Berks 1980 — 1982
Associate Degree, Chemical Engineering Technology
Travelers December 2014 - Present
Nationwide Insurance December 2013 - November 2014
Johns Hopkins Bayview Medical Center September 2012 - April 2013
Johns Hopkins Bayview Medical Center September 2011 - May 2012
University of Maryland School of Social Work August 2011 - May 2012
Skills
Strategic Communications, Risk Analysis, Accident Investigation, Auditing, Case Managment, Group Therapy, Mental Health Counseling, Family Therapy, Individual Therapy
Education
University of Maryland School of Social Work 2011 — 2013
Master's degree, Clinical/Medical Social Work
Penn State University 2006 — 2010
Bachelor's degree, Elementary Education and Teaching
The Hartford Financial Services Group, Inc. September 2014 - Present
Old Republic Construction Program Group January 2012 - August 2014
Travelers October 2004 - December 2011
ProTrades Connection February 2003 - October 2004
ECC May 1993 - February 2003
RESNA Industries/WGR Inc. January 1990 - May 1993
Weiss Associates September 1988 - January 1990
Skills
Construction Safety, OSHA Trainer, Fleet Management, Workers Compensation, Occupational Health, Property & Casualty..., Safety Management..., Industrial Hygiene, Public Safety, Fire Safety, Injury Prevention, Accident Investigation, Risk Assessment, Fall Protection, Defensive Driving, Excavation Safety, Confined Space, Temporary Staffing, Environmental Consulting, Risk Management, Training, Casualty, Insurance, Legal Liability, Commercial Insurance
Education
University of California, Santa Cruz 1994 — 1996
Professional Certificate Program (226 hours), Occupational Safety & Health Management
Portland State University 1986 — 1988
Bachelor of Science Degree, Community Health Education
University of Oregon 1985 — 1986
General Studies
Travelers December 2014 - Present
LEGO Group May 2013 - November 2014
Sports Technologies May 2006 - May 2013
MASSIVE (Com Color) February 2004 - March 2006
LEGO Systems May 2002 - February 2004
Situant November 2001 - February 2002
rM27 2001 - 2001
unit.e 1995 - 2001
Skills
Information Architecture, User Interface Design, Branding & Identity, Project Management, Interaction Design, Graphic Design, Art Direction, User Experience, Creative Direction, Visual Design, Web Design, Experience Design, User Experience Design, Mobile Design, Graphics, User Interface, Design Strategy, User Research, Information Design, Concept Development, HTML 5, Adobe Creative Suite, Web Development, InDesign, Creative Strategy, Brand Development, HTML5, CSS
Education
Plymouth State University 1991 — 1996
BFA, Graphic Design
Travelers January 2012 - Present
Travelers October 2009 - Present
The Hartford October 2006 - October 2009
TheHartford October 2003 - October 2006
UnitedHealth Group 2001 - 2003
Skills
Business Analysis, Program Management, Business Architecture, Business Strategy, Enterprise Architecture, Strategic Planning, Operating Models, Agile portfolio..., Building Organizational..., Business Transformation, Business Process..., Strategic Roadmaps, Management, SDLC, CRM, IT Strategy, Enterprise Software, Cross-functional Team..., Process Improvement, Requirements Gathering, Leadership, Project Portfolio..., Vendor Management, Risk Management, Resource Management, Project Delivery
Education
Plymouth State University 1994 — 1998
Bachelor of Science (B.S.), Computer Information Systems
State Street Corporation February 1999 - February 2009
Baldrige National Quality Award Program March 1994 - September 2004
State Street January 1997 - January 1999
John Hancock August 1990 - December 1996
Travelers September 1983 - July 1990
Travelers July 1979 - August 1983
Skills
Business Process..., Program Management, Leadership, Quality Management, Performance Improvement, Balanced Scorecard, Organizational..., Management Consulting, Six Sigma, Process Engineering, Cross-functional Team..., Process Improvement, Training, Change Management, Performance Management, Strategic Planning, Coaching, Quality Assurance, Operational Excellence, Team Building, Continuous Improvement, Lean Manufacturing, Operations Management, Healthcare, Business Process Mapping, Quality System, Root Cause Analysis, DMAIC, Supply Chain Management, Value Stream Mapping, TQM, Strategy, Business Process, Process Management, Analysis, Project Management
Education
The University of Connecticut School of Business 1973 — 1977
MBA
Penn State University 1963 — 1967
Bachelor of Science
Travelers June 1987 - Present
Skills
Property & Casualty..., Reinsurance, Insurance, Commercial Insurance, Casualty, Actuarial Science, Commercial Lines, Surety Bonds, Financial Analysis, Casualty Insurance, Analysis
Education
Penn State University 1983 — 1987
Wyoming Area High School
ACE Private Risk Services August 2012 - Present
Travelers July 2006 - July 2012
AIG VALIC September 2000 - July 2006
Education
University of Houston-Downtown 2000 — 2005
Computer Science, Computer Science and Mathematics
Penn State University 1991 — 1995
Vertebrate Physiology
Dollar General 2010 - 2010
Sunoco 2007 - 2008
Travelers Insurance 2006 - 2007
Travelers 2005 - 2005
IBI 2002 - 2002
Skills
Talent Acquisition, Business Intelligence, Visio, Business Analysis, Vendor Management, Requirements Analysis
Education
Penn State University 1973 — 1981
Business
Travelers April 2009 - Present
Elite Recruiting 2006 - Present
ACE 2003 - 2006
ACE 2001 - 2003
Arthur Andersen 1999 - 2001
Education
Penn State University 1995 — 1999
Antommaria & Associates, LLC September 2012 - Present
Weld County DA's Office May 2007 - September 2012
Bucks County DA's Office August 2006 - January 2007
Travelers November 2004 - May 2006
Delaware Supreme Court 2005 - 2006
Keller, Lisgar & Williams 2002 - 2004
Skills
Legal Research, Criminal Law, Pleadings, Corporate Law, Legal Writing, Legal Assistance, Courts, Hearings, Family Law, Appeals, Juvenile Law, Civil Litigation, Bankruptcy, Litigation, Trials
Education
Widener University School of Law 2003 — 2006
J.D. Cum Laude, Law
Plovdivski universitet 'Paisii Hilendarski' 2001 — 2006
Master of Laws (LLM), law
Plovdivski universitet 'Paisii Hilendarski' 1996 — 2001
LLM, law
English Language High School "Plovdiv" 1991 — 1996
High School Diploma, Foreign Languages
Liberty Mutual Surety April 2012 - Present
Liberty Mutual Surety March 2001 - April 2012
Travelers June 2000 - March 2001
Reliance Surety November 1999 - June 2000
Skills
Surety, Surety Bonds, Underwriting, Bonds, Financial Risk, Insurance
Education
Penn State University 1993 — 1998
Bachelors of Science, Marketing
Limeade June 2013 - August 2013
Simsbury, CT November 2012 - June 2013
Travelers January 2009 - November 2012
UnitedHealth Group July 2006 - January 2009
UnitedHealth Group January 2005 - July 2006
UnitedHealth Group September 2003 - January 2005
UnitedHealth Group August 2001 - September 2003
UnitedHealth Group April 1999 - August 2001
UnitedHealth Group June 1998 - April 1999
UnitedHealth Group January 1996 - June 1998
Education
The University of Connecticut School of Business 1993 — 1995
MBA
Penn State University 1985 — 1989
BS
Simsbury High School
Travelers March 2012 - Present
Travelers 1987 - Present
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Liability, General Insurance, Workers Compensation, Insurance, Claim, Casualty, Claims Management, Commercial Lines, Employment Practices..., Umbrella Insurance, Casualty Insurance, Reinsurance, Professional Liability
Education
Pennsylvania State University-Erie Campus 1981 — 1985
BA, Communications
Travelers March 2013 - Present
Travelers January 2004 - March 2013
AEGON May 2003 - December 2003
St. Paul Companies June 1997 - December 2002
Skills
Disaster Recovery, Visio, Networking, SharePoint, Linux
Education
Pennsylvania State University 1993 — 1997
Bachelor of Science (BS), Management Information Systems
Travelers June 2015 - Present
USAA July 2008 - May 2015
Skills
Property & Casualty..., Strategic Planning, Claims Management, Process Improvement, Employee Training, Project Management, Banking, Public Relations, Corporate Branding, Change Management, Career Development, Mentoring, Coaching, Leadership
Education
Pepperdine University 1993 — 1997
Travelers Insurance Comp May 2009 - Present
Travelers 2004 - Present
FM Global 1997 - 2003
Education
Penn State University 1987 — 1992
Travelers January 2014 - Present
Travelers Insurance April 2009 - January 2014
XL Capital January 2008 - April 2009
The Hartford January 2004 - January 2008
Education
Penn State University 1999 — 2003
St. Joseph's Preparatory School 1996 — 1999
Optum Technology - UnitedHealth Group August 2014 - Present
MetLife April 2012 - July 2014
Citi Bank November 2009 - April 2012
Travelers November 2005 - October 2009
ACS Motorola March 2002 - October 2005
Skills
SDLC, Pre-sales, Software Project..., Project Planning, Risk Management, Global Delivery, Management, Stakeholder Management, Requirements Analysis, Project Governance, PMP
Education
Pondicherry University 1990 — 1994
Insurity August 2014 - Present
Guidewire Software July 2013 - July 2014
Audatex December 2004 - July 2013
Selective Insurance 2002 - 2004
ClaimPlace- a Hartford backed Venture 2000 - 2002
The Hartford 1998 - 2000
Travelers 1988 - 1998
Skills
P&C Claim Operations..., Business Strategy, Information Technology, Insurance, Data Warehousing, Business Intelligence, Analytics, Return on Investment..., Metric Development, Performance Metrics, Problem Solving, Business Analysis, Agile Methodologies, Requirements Analysis, Claim Workflow, Product Management, Team Leadership, Project Management, Process Improvement, Vendor Management, Business Process, Software Project..., Salesforce.com, SaaS, Data Analysis, Software Development, CRM, Quality Assurance, Enterprise Architecture, Cross-functional Team..., Enterprise Software, Analysis, Strategy, Management, Leadership, Property & Casualty...
Education
University of California, Berkeley - Walter A. Haas School of Business 2010 — 2010
Product Management
Salem State University 1983 — 1986
BS, MIS & Computer Science
University of Massachusetts, Amherst 1981 — 1983
Engineering Management-Business
Penn State University
Travelers January 1981 - Present
Travelers Insurance 1981 - Present
Skills
Construction, Compliance, Risk Assessment, Workers Compensation, Safety Management, Risk Management, Inspection, Contract Negotiation, Safety Management..., Liability, Construction Safety, Occupational Health, Accident Investigation, Hazard Analysis, Industrial Safety, Safety Training, Supervisory Skills, Workplace Safety, Behavior Based Safety, Claims Management, Hazard Recognition, Ergonomics, Hazardous Waste..., EHS
Education
Penn State University 1976 — 1979
Travelers May 2005 - Present
Kellys Collison September 2003 - May 2005
PA Department of Environmental Protection Agency May 2001 - August 2001
Skills
Claim, Property & Casualty..., Claims Management, Negotiation, General Insurance, Automotive, Insurance, Process Improvement, Commercial Insurance, Strategic Planning, Casualty, Customer Service, Liability, Analysis, Casualty Insurance
Education
Pennsylvania College of Technology 1999 — 2003
B.S., Automotive Technology Management
Department of Human Services July 2013 - Present
Department of Human Services May 2013 - July 2013
Goodwill Industries of the Columbia Willamette 2012 - May 2013
Wells Fargo 2011 - 2012
Comcast 2011 - 2011
Travelers 2008 - 2011
WAUNA Federal Credit Union 2005 - 2008
Legacy Community Federal Credit Union 2004 - 2005
St. Helens Community Federal Credit Union 2002 - 2004
Portland Teachers Credit Union 2000 - 2002
Skills
10 Key By Touch, Word Processing &..., Exceptional Customer..., Accounts Payable &..., Filing & Data Archiving, Telephone Reception &..., General Basic..., Problem Solving, Accurate Data Entry, Inventory Collateral..., Payment History..., Wire Transfers, Performed Credit Checks, Research Assistance, Trained New Loan..., Microsoft Office..., Computer Operations, Have Been Bonded, Credit Union Branch..., Confidential With..., Loans, Credit, 10 Key, Recruiting, Microsoft Office, Financial Analysis, Event Planning, Team Building, Customer Service, Coaching, Resume Writing, Outlook, Data Entry, Job Coaching, Banking, Microsoft Word, Leadership, Career Counseling, Training, Employee Training, Program Management, Sales, Marketing, Interviews, Risk Management
Education
Portland Community College 2007 — 2014
Business Management, Business
Mead High School
High School Diploma, General Studies
Horace Mann March 2014 - Present
Travelers 2012 - February 2014
Travelers Insurance 2005 - February 2014
Unitrin Direct 2002 - 2005
Esurance 2001 - 2002
eCoverage 1999 - 2001
Skills
Property & Casualty..., Underwriting, Product Management, Critical Thinking, Insurance, Program Management, Project Portfolio..., Project Management, Project Delivery, Product Development, Solution Architecture, Solution Implementation, Vendor Management, Risk Management, Analysis, Process Improvement, Trusted Business Partner
Education
Penn State University 1991 — 1995
BS, Marketing
Travelers September 2010 - Present
Dietz & Bluett Insurance January 2010 - September 2010
Aegis Security June 2008 - January 2010
Lincoln General Insurance Company January 2003 - June 2008
St. Paul Companies August 1998 - December 2002
Skills
Commercial Insurance, Commercial Lines, Underwriting, Property & Casualty..., Insurance, Legal Liability, Casualty, Umbrella Insurance, General Insurance, Liability, Professional Liability, Workers Compensation, Brokers, Claim, Claims Management, Reinsurance, Liability Analysis, Excess
Education
Penn State University 1988 — 1993
Bachelor of Science (B.S.), Mathematical Sciences
Travelers April 2015 - Present
The Coca-Cola Company January 2014 - Present
Coca-Cola Refreshments June 2006 - Present
Delta Dental 1998 - 2006
FiServ April 1985 - August 1997
Skills
z/OS, SAP R/3, Disaster Recovery, Integration, Databases, SQL, Process Improvement, Troubleshooting, SDLC, Unix, Automation, Microsoft SQL Server, Vendor Management, Visio, System Automation, Management, SAP, Data Center, Business Analysis, Mainframe
Education
Phillips Graduate Institute 1986 — 1988
AS, Computer Science
The Hartford March 2014 - Present
Travelers September 2011 - March 2014
The PMA Insurance Group April 1999 - August 2011
Zurich Insurance/Maryland Casualty Company November 1997 - April 1999
Maryland Casualty Company February 1989 - November 1997
Skills
Employment Practices..., Property & Casualty..., Legal Liability, Insurance, Professional Liability, Liability, Umbrella Insurance, General Insurance, Reinsurance
Education
The Pennsylvania State University 2001 — 2004
Bachelor of Science, Business degree with emphasis in Insurance Management
Insurance Institute of America 1984 — 1995
Chartered Property and Casualty Underwriter, Charter Property Casualty Underwriter
The Hartford August 2015 - Present
Travelers May 2012 - August 2015
Travelers November 2010 - May 2012
United HealthGroup, Ingenix August 2007 - November 2010
United HealthGroup, Ingenix January 2004 - July 2007
United HealthGroup, Ingenix September 1995 - December 2003
Skills
Data Warehousing, Business Intelligence, Data Analysis, Data Management, Reporting & Analysis, ETL, Business Requirements, Requirements..., Customer Focus, Operations Management, Process Improvement, Product Development, Capacity Planning, Performance Metrics, Change Leadership, Team Leadership, Data Quality, Customer Experience, Protocol Development, Demand Management, Project Execution, Business Architecture, Business Process
Education
Penn State University
Associate Degree
Travelers February 2015 - Present
Strategic Staffing Solutions January 2014 - February 2015
RBS Citizens, NA December 2007 - January 2014
Marathon Consulting Group 2006 - 2007
Skills
Management, Leadership, Risk Management, Business Analysis, Banking, Project Management, Process Improvement, Vendor Management, SDLC, Retail Banking
Education
Philadelphia University
Travelers June 2014 - Present
Travelers November 2012 - Present
Travelers August 2006 - November 2012
Travelers 2001 - 2006
Travelers 1997 - 2001
ConservCo 1993 - 1997
Travelers 1991 - 1993
Travelers 1987 - 1991
Travelers 1983 - 1987
Skills
Workers Compensation, Insurance, Casualty, Property & Casualty..., Commercial Insurance, Leadership Development, Underwriting, Professional Liability, Commercial Lines, Management, Risk Management, Legal Liability, General Insurance, Employment Practices..., Liability, Litigation Management, Inland Marine, Claims Management, Directors & Officers..., Claim, Leadership, D&O, Reinsurance, Brokers, Property Damage, Excess, Captives, Claim Investigation, Liability Analysis, Umbrella Insurance, Surety Bonds, Casualty Insurance
Education
Rensselaer Polytechnic Institute 1986 — 1991
Master of Business Administration (M.B.A.), Finance
Penn State University 1979 — 1983
Bachelor of Science (B.S.), Business Logistics
ADP TotalSource December 2014 - Present
ADP TotalSource August 2004 - December 2014
Travelers February 2002 - August 2004
Reliance Insurance February 1999 - January 2002
Skills
Workers Compensation, Training, Benefits Administration, Leadership, Risk Management, Performance Management, Compliance, Human Resources, Employee Benefits, Recruiting, Risk Assessment, Claims Management, Talent Acquisition, Claim, Talent Management, Health Insurance, Team Leadership, Insurance, Liability, Payroll, Project Management, Employee Engagement, Onboarding, Property & Casualty..., Hiring, Customer Service, Time Management, Employee Relations
Education
Penn State University 2010 — 2015
Master’s Degree, Master of Professional Studies in Human Resources and Employment Relations
Mercy Cross
Mercy Cross
The University of Southern Mississippi
BS, Paralegal Studies/Criminal Justice
Coventry Workers Compensation Services July 2007 - Present
Coventry Workers Compensation Services July 2007 - January 2013
Coventry Workers Compensation Services June 2004 - July 2007
Coventry Workers Compensation Services May 2001 - June 2004
Concentra- Now Coventry Workers Compensation Services December 1997 - May 2001
Travelers January 1993 - December 1997
Skills
Managed Care, Case Management, Workers Compensation, Quality Assurance, Training, Utilization Management, Medicare, Healthcare, Provider Relations, Claim, Case Managment, Disease Management, Leadership, Team Building, Health Insurance, Medicaid, Short and Long Term...
Education
University of Maryland College Park 1990 — 1992
Masters, Rehabilitation Counseling
Penn State University 1986 — 1990
Bachelor's degree, Rehabilitation Counseling and Psychology
Erie Insurance Group July 2013 - Present
Travelers July 1997 - July 2013
Travelers March 1987 - July 1997
Conroe Forge & Mfg. Corp. June 1984 - February 1987
Skills
Insurance, Property & Casualty..., Workers Compensation, Casualty, Commercial Lines, Commercial Insurance, Underwriting, Claims Management, General Insurance, Legal Liability, Liability, Risk Management, Risk Assessment, Reinsurance, Professional Liability, Claim, Excess, Investigation, Subrogation, Claim Investigation, Brokers, Accident Investigation, Casualty Insurance
Education
Penn State University 1979 — 1984
B.S., Mechanical Engineering
Mathnasium - The Math Learning Center February 2015 - Present
Travelers January 2014 - May 2015
The Hartford January 2003 - December 2013
Conning February 2000 - January 2003
Allstate April 1990 - January 2000
Skills
Insurance, Underwriting, Marketing Research, Property & Casualty..., Business Strategy, Analysis, Cross-functional Team..., Strategic Planning, Management, Training, Project Management, Product Development, Business Analysis, Risk Management, Market Research
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1997 — 2000
MS, Business Management
Penn State University 1985 — 1989
BS, Mathematics
Travelers March 2014 - Present
ORC International June 2006 - March 2014
ORC International October 2005 - June 2006
Upromise August 2001 - April 2005
eSupportNow October 2000 - August 2001
Entergy May 1999 - September 1999
Skills
Confirmit, SPSS, Dimensions, Wincross, Microsoft Office, Excel, Data Analysis, Voxco, Microsoft SQL Server, PowerPoint, Customer Insight, Survey Design, Dimension, International Research, Statistics, Focus Groups, Market Analysis, Secondary Research, Questionnaires, Microsoft Excel, Customer Satisfaction..., Survey Research, Data Collection, Primary Research, Qualitative Research, Questionnaire Design, CATI, Market Research, Marketing Research, Analytics, Quantitative Research, Analysis, Consumer Behaviour, R
Education
Plymouth State University
Bachelor of Science, Interdisciplinary: Technology Management
State Auto Insurance September 2014 - Present
Travelers July 2012 - September 2014
Travelers April 2008 - July 2012
Thrivent Financial for Lutherans June 2007 - April 2008
Hockley & O'donnell Insurance Agency August 2003 - June 2007
Skills
Insurance, Umbrella Insurance, Customer Service, Underwriting, Commercial Insurance, Commercial Lines, Marketing, New Business Development, Property, Casualty, Liability, Property, Workers Compensation, Casualty Insurance, Claim, Professional Liability
Education
Penn State University 1998 — 2002
BS, Human Development & Family Studies
Gettysburg High School 1994 — 1998
Travelers July 2010 - Present
Retail January 2008 - May 2010
Are U Hungry June 2005 - December 2007
Skills
Claim, Commercial Insurance, General Insurance, Insurance, Property, Management, Risk Management, Underwriting, Workers Compensation, Training, Casualty, Life Insurance, Liability, Health Insurance
Education
Penn State University 2004 — 2007
Bachelor of Science, Actuarial Science
Travelers May 2013 - Present
Travelers August 2009 - May 2013
Travelers October 2006 - August 2009
Zurich North America February 2000 - October 2006
Skills
Strategic Planning, New Business Development, Relationship Management, Business Intelligence, Business Strategy, Negotiation, Strategy, Business Development, Direct Sales, Project Management, Sales Management, Process Improvement, Insurance, Underwriting, Sales, Leadership, Property & Casualty...
Education
Penn State University
Microsoft September 2015 - Present
AIG August 2014 - September 2015
Microsoft October 2011 - September 2015
Capital One March 2014 - June 2014
PPG Industries March 2014 - April 2014
Capital One July 2012 - February 2013
Travelers February 2012 - July 2012
JP Morgan Chase April 2010 - June 2010
Skills
SCCM, System Deployment, Windows Server, Windows 7, Cloud Computing, Project Management, Software Deployment, Software Installation, VBScript, Powershell, Microsoft Exchange, Windows Azure, Data Migration, MDT, Desktop Deployment, System Center..., Windows 8, Windows Vista, Desktop Administration, Windows 7 Migration, SharePoint, Disaster Recovery, Application Lifecycle..., Computer Hardware, Mobile Device Management, Virtualization, Business Analysis, System Migration, Migration Projects, User Acceptance Testing, Software Integrations, IT Hardware Support, Computer Security, Enterprise Network..., Encryption, ATM networks, ATM Migration, ATM Security, Windows 8.1, Mobile Devices, Application..., Mobile Applications, Private Cloud, Windows 10, Enterprise Mobility, VMware, Citrix, App-V, Active Directory, Strategic Planning
Education
Penn State University 2002 — 2008
Bachelors, International Business, Finance, Marketting
Council Rock High School North 1998 — 2002
HS Diploma
Travelers September 2013 - Present
Ashford General Insurance Agency, LLC May 2008 - August 2013
Sterling Underwriters of Illinois, LLC May 2008 - August 2013
Fitness Formula Clubs June 2007 - December 2007
Personal Fitness May 2006 - May 2007
Penn State Athletics September 2005 - December 2005
Detroit Pistons/Shock June 2005 - August 2005
Greenview Data, Inc. June 2004 - August 2004
Skills
Insurance, Account Management, Dog Training, Employment Practices..., Auto Liability, General Liability, Flood Insurance, Commercial Insurance, Inland Marine, Excess, Property & Casualty..., Product Liability, Premises Liability, Microsoft Office, B2B, Management, Leadership, Training
Education
Penn State University 2002 — 2006
B.S. with Distinction, Marketing, Minor- Recreation, Park & Tourism Management, 3.78
Travelers October 2012 - Present
Farmers Insurance April 2008 - September 2012
State Farm Insurance June 2007 - August 2007
Skills
SAS, Data Analysis, Analytics, Predictive Analytics, Predictive Modeling, Actuarial Science, Statistical Modeling, Business Analysis, SAS programming, Data Mining, Property & Casualty..., Excel, Regression, Statistics, SQL, Mathematics, Loss Reserving, Commercial Insurance, GL, Microsoft Excel, SAS Programming
Education
Pepperdine University 2003 — 2007
B.S., Mathematics
Travelers May 2011 - Present
YMCA of Greater Charlotte October 2008 - Present
Royal & Sun Alliance 2002 - 2003
Liberty Mutual Insurance 2000 - 2002
Skills
Public Speaking, Customer Service, Leadership, Event Planning, Insurance, Strategic Planning, Coaching, Sales, Microsoft Office, Social Media, Fundraising, Management
Education
Penn State University 1994 — 1998
BS, Business Management
Travelers Insurance 2008 - Present
Travelers 1996 - 2012
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Legal Liability, Liability, General Insurance, Insurance, Casualty, Commercial Lines, Workers Compensation
Education
Pittsburg State University 1985 — 1990
BS, Management and Mathematics
Shawnee Mission South 1983 — 1985
Diploma
Philadelphia Insurance Companies April 2013 - Present
Philadelphia Insurance Companies July 2011 - April 2013
Travelers January 2006 - June 2011
St. Paul Companies September 1995 - June 2002
Harleysville Insurance 1988 - 1995
Skills
Claim, Claims Management, Legal Liability, Underwriting, Insurance, Liability, Litigation Management, Product Liability, Subrogation, Property & Casualty..., Commercial Lines, Employee Benefits, Litigation, Medical Malpractice, Professional Liability, Risk Assessment, Liability Analysis, Construction Law, Claim Investigation, Commercial Insurance, Workers Compensation, Public Liability, Casualty, Reinsurance, Employment Practices..., General Insurance
Education
Penn State University 1974 — 1976
None, Theatre Arts
Cedar Cliff HS
Travelers October 2005 - Present
Professional Underwriters May 2005 - October 2005
Liberty Mutual Insurance October 2000 - May 2005
CNA Insurance April 1986 - July 2000
Liberty Mutual Insurance September 1983 - April 1986
Skills
Casualty, Underwriting, Commercial Lines, Commercial Insurance, Property & Casualty..., Liability, Umbrella Insurance, Employment Practices..., Workers Compensation, D&O, General Insurance, Inland Marine, Legal Liability, Excess, Professional Liability, Insurance, Casualty Insurance
Education
Penn State University 1980 — 1982
BS, Business/Marketing
York College of Pennsylvania 1978 — 1980
AS, Retail/Marketing
Westfield Group/Westfield Insurance October 2010 - Present
Travelers June 2000 - September 2005
Seltzer Insurance September 1994 - June 2000
Skills
Customer Service, Management
Education
Penn State University 1978 — 1982
Biology, General
Lowry & Associates April 2014 - Present
Travelers October 2011 - November 2013
PRGX May 2008 - October 2011
Skills
Auditing, Accounting Research, Variance Analysis, Account Reconciliation, Accounts Payable, Accounting, Budget Setting, Lease Audit, CAM Reconciliation, Accounts Receivable
Education
Linfield College 2006 — 2008
Bachelor of Science (BS), Accounting
Portland Community College 2002 — 2005
Associate of Arts (A.A.), Accounting
Travelers May 2001 - Present
Travelers January 1996 - March 2001
Travelers May 1988 - January 1996
Skills
Property & Casualty..., Commercial Lines, Commercial Insurance, Casualty, Underwriting, Workers Compensation, Liability, Insurance, Umbrella Insurance, General Insurance
Education
Penn State University 1978 — 1982
Masters, Urban & Regional Planning
Millersville University of Pennsylvania 1974 — 1978
BA, Liberal Arts
Travelers March 2014 - Present
Gurney Kerr Contractors, Inc 2004 - 2008
Skills
Construction Management, Contract Management, QuickBooks, Project Estimation, Carpentry, Construction, Renovation, Green Building, Project Management, Contractors
Education
Penn State University 1999 — 2003
B.S. Management/Logistics
AdvoCare March 2014 - Present
Travelers November 2013 - October 2014
Enterprise Rent-A-Car May 2012 - November 2013
Dye Personal Lawn Services April 2005 - April 2012
Drake Software May 2010 - July 2010
Georgia Mountain Fairgrounds October 2003 - October 2008
Skills
Strategic Partnership..., Product Marketing, Marketing Strategy, Marketing Research, Brand Awareness, Brand Development, Event Planning, Microsoft Office, Team Leadership, Relationship Development, Customer Service, Account Management, New Business Development, Social Media, Operations Management, Logistics, Post-sale Support, Revenue Recognition, Problem Solving, Team Building, Relationship Management, CRM, Spiritual Leadership, Conflict Resolution, Risk Analysis, Building Strong..., Employee Training, Customer Satisfaction, Building Customer..., Insurance, Partnerships, Social Media Marketing
Education
Piedmont College 2007 — 2011
B.A., Business Administrations, Marketing, Sports Marketing
Travelers June 2007 - Present
Horace Mann Insurance Cos. March 2004 - June 2007
Firemans Fund Insurance Cos. August 2001 - March 2004
Skills
CPCU
Education
Texas Christian University 1982 — 1988
Bachelor of Business Administration, Finance
Penn State University 1974 — 1976
Bachelor of Arts, Sociology
Mid Valley GA October 2011 - Present
Travelers July 1998 - July 2011
Skills
Commercial Lines, Property & Casualty..., Liability, General Insurance, Casualty, Insurance, Commercial Insurance, Professional Liability, Legal Liability, Workers Compensation, Underwriting, Umbrella Insurance, Casualty Insurance
Education
Portland State University
Arthur J. Gallagher & Co. September 2014 - Present
Christie & Associates Insurance Agency October 2013 - September 2014
Travelers December 2005 - October 2011
CVS Caremark Corporation August 2003 - November 2005
Education
Penn State University 1999 — 2003
BS, Crime, Law and Justice
Travelers May 2008 - Present
CNA Insurance March 2007 - May 2008
Harleysville Insurance November 1986 - November 2005
Metropolitan Property and Casualty 1985 - 1986
Liberty Mutual Insurance 1984 - 1985
Skills
Casualty, Claims Management, Property & Casualty..., Liability, Legal Liability, Subrogation, Claim, Commercial Lines, Insurance, Claim Investigation, Liability Analysis, Litigation Management, General Insurance, Property Damage, Commercial Insurance, Underwriting, Professional Liability, Reinsurance, Claims Handling, Workers Compensation, Inland Marine, Claims Resolution, Umbrella Insurance, Employment Practices..., Brokers, D&O, Workers' Compensation..., Excess, Insurance Law, Health Insurance, Settlement, Disability Insurance, Product Liability, Life Insurance, Employee Benefits, Fixed Annuities, Accident, CPCU, Property Claims, Risk Management, Claims Investigations, Investigation, Casualty Insurance
Education
Philadelphia University
BS, Business Administration and Management, General
Roman Catholic HS
Travelers March 1982 - Present
Skills
Project Management, Strategic Planning, PowerPoint, Risk Management, Business Analysis, Claim, Liability, Legal Liability, Claims Management, Professional Liability, Call Centers, Access, Litigation Management, Workers Compensation, Process Improvement, Product Liability, Analysis, Negotiation, Casualty, Performance Management, General Insurance, Commercial Lines, Commercial Insurance, Underwriting, Reinsurance, Umbrella Insurance, Claims Resolution, Brokers, Team Building, Accident, Subrogation, Employee Benefits, Liability Analysis, Workers' Compensation..., Property Damage, Adjustments, Claim Investigation, Employment Practices..., Health Insurance, Excess, Inland Marine, D&O, Insurance Law, Fixed Annuities, Fraud, Mediation, Personal Injury, Executive Management, Arbitration, Metrics
Education
Penn State University 1974 — 1978
Bachelor of Arts (B.A.), Fine/Studio Arts, General
Republic Indemnity July 2013 - Present
Travelers 2011 - 2013
Pinnacle West Capital Corporation January 1995 - January 2011
Skills
Workers' Compensation...
Education
Grand Canyon College 1978 — 1979
Elementary Education and Teaching
Phoenix College 1976 — 1977
South Mountain High School 1974 — 1976
HS Diploma
Travelers April 2009 - Present
Education
Plymouth State University 2000 — 2004
Bachelor of Science (B.S.), Health and Physical Education/Fitness
Travelers January 2015 - Present
Travelers April 2010 - Present
Travelers August 2004 - April 2010
Skills
Claim, Property & Casualty..., Liability, Professional Liability, Litigation Management, Legal Liability, Casualty Insurance
Education
Penn State University
History, Liberal Arts
Travelers September 2014 - Present
Travelers October 2007 - September 2014
Skills
Commercial & Personal..., Expert in coverage, Expert in Xactimate..., Insured to Value..., Mentor/Leadership of...
Education
Plymouth State University 2001 — 2005
Physical Education
Claims Adjustment Specialists January 2012 - Present
Travelers January 2010 - January 2012
Progressive Insurance May 2006 - May 2009
Progressive Insurance September 2002 - May 2006
Skills
Team Management, Team Leadership, Staff Development, Claim, Insurance, General Insurance, Claims Management, Property Claims, Commercial Insurance, Property, Property Damage, Subrogation, Casualty Insurance, Liability, Customer Service, Claim Investigation
Education
Penn State University 1993 — 1997
Bachelor's degree, Criminal Justice/Law Enforcement Administration
CNA Insurance April 2014 - Present
Liberty Mutual Insurance November 2013 - April 2014
Travelers June 2003 - August 2013
Education
Pikes Peak Community College
Associate's degree, Early Childhood Education and Teaching