Truliant Federal Credit Union
Truliant Federal Credit Union was founded in 1952 in Winston-Salem, North Carolina, to serve the employees of Western Electric. First known as Radio Shops Credit Union, the credit union later became known as AT&T Family Federal Credit Union. Customer service: 1 (800) 822-0382 Headquarters: Winston-Salem, NC CEO: Marcus B. Schaefer (Jan 3, 1995–) Founded: January 1, 1952, Winston-Salem, NC Subsidiary: Truliant Federal Credit Union, 401K Plan Areas served: North Carolina, South Carolina, Virginia
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Truliant Federal Credit Union Employees
Truliant Federal Credit Union September 2005 - Present
Eastern Corporate Federal Credit Union February 2003 - September 2005
Public Responsibility In Medicine & Research February 2001 - January 2003
Education
Bentley University 1996 — 2000
BA
Vesalius College (Brussels, Belgium) 1999 — 1999
Thousand Islands High School 1994 — 1996
Miss Porter's School 1992 — 1994
Carolinas HealthCare System December 2014 - Present
Carolinas Healthcare System April 2014 - December 2014
Carolinas Healthcare System April 2012 - April 2014
Truliant Federal Credit Union June 2007 - March 2012
YMCA June 2006 - April 2007
Skills
EMR, Healthcare Management, Data Entry, Healthcare Information..., Public Health, Cerner, Durable Medical..., Medicare, Medicaid, Health Insurance, Outlook, Microsoft Excel, SharePoint, STAR, Healthcare
Education
Gardner Webb University 2008 — 2011
Bachelor of Science (B.S.), Psychology
Gaston College 2005 — 2008
Associate of Arts (A.A.)
Truliant Federal Credit Union September 2014 - Present
Truliant Federal Credit Union April 2007 - October 2014
First American Corporation April 2005 - April 2007
Skills
HTML, MySQL, JavaScript, SQL, Business Analysis, Linux, Microsoft Office, Photoshop, jQuery, AJAX, PHP, CSS, MVC, JSON, HTML 5, Web Development, Database Design, XHTML, Windows, Online Advertising, XML, Apache, LAMP, DHTML, Drupal, Zend Framework, Front-end, Ruby on Rails, jQuery UI, phpMyAdmin, SOAP, Databases, Web Applications, Git, OOP, REST, Subversion, Troubleshooting, Ubuntu, WordPress, CMS, Windows Server, Requirements Analysis, Visual Basic, Customer Service, Integration, Strategic Planning, Project Management, Access, Microsoft SQL Server
Education
High Point University 2004 — 2007
Bachelors, Computer Information Systems
Lincoln Financial Group May 2011 - Present
Sweetest Expressions July 2010 - June 2012
Robbins Consulting June 2009 - May 2011
Allegacy Federal Credit Union January 2009 - June 2009
Allegacy Federal Credit Union April 2006 - January 2009
Forrester Smith February 2005 - August 2006
Truliant Federal Credit Union June 1995 - February 2005
Skills
Marketing, Advertising, Newsletters, Marketing Strategy, Strategic Planning, Microsoft Office, Photoshop, Social Media, Email Marketing, Creative Direction, Marketing Management, Digital Marketing, Leadership, Facebook, Writing, Management, Event Planning, Budgets, Life Insurance
Education
Forsyth Technical Community College 2000 — 2002
Associates, Information Systems - Desktop Publishing
High Point University 1994 — 1998
Bachelor of Science, Business Administration - Marketing
Self Employed January 2013 - Present
Running Strong for American Indian Youth June 2010 - February 2013
Truliant Federal Credit Union September 2008 - June 2010
Lutheran Family Services in the Carolinas January 2005 - January 2008
Skills
Immigration Law, Event Management, Management, Nonprofits, Community Outreach, Fundraising, Event Planning, Public Speaking, Research, Microsoft Office, PowerPoint, Social Media, Microsoft Word, Microsoft Excel, Deep Tissue Massage, Infant Massage, Pregnancy Massage
Education
Guilford College 2002 — 2006
Bachelor's degree, Spanish Language and Literature
Carolina Friends School
Novant Health August 2012 - June 2013
Novant Health October 2010 - August 2012
Fort Bragg Federal Credit Union August 2008 - March 2010
Truliant Federal Credit Union August 2006 - May 2008
Skills
Certified Nursing..., CPR/BLS, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Fayetteville Technical Community College 2006 — 2007
Certified Nursing Assistant
Forsyth Technical Community College 2004 — 2006
Associate of Arts and Sciences (AAS)
Progressive Business Media May 2014 - Present
Lonesource January 2011 - May 2014
Truliant Federal Credit Union January 2005 - February 2011
Skills
Microsoft Excel, Microsoft Word, Illustrator, InDesign, Microsoft Office, Customer Service, PowerPoint, Social Media, Adobe Acrobat, Email Marketing, Graphic Design, Photoshop, Social Media Marketing, Marketing, QuarkXPress, Newsletters, Brochures, Outlook, Photography, Marketing Communications, Mac, Advertising, Sales, Project Management, Adobe Creative Suite, Posters, Graphics, Flyers, Online Marketing, Banners, Creative Direction, Direct Mail, Web Design, Social Networking, Facebook, Direct Marketing, Brand Development, Art, Catalogs, Business Cards, Online Advertising, Particle Illusion, Vector Illustration, Visual Communication, Discreet Combustion, Invitations, Web Graphics, Stationery, Typesetting, Collateral
Education
Art Institute of Pittsburgh 2003 — 2004
Certification
Edinboro University of Pennsylvania 1996 — 2000
BFA
General Dynamics Information Technology August 2013 - Present
Truliant Federal Credit Union January 2010 - August 2013
JPMorgan Chase May 2004 - January 2010
Skills
Consumer Lending, Credit, Banking, Loans, Call Center, Customer Service, Credit Analysis, Mortgage Lending, Credit Cards, Cross Selling, Loan Origination, Sales, Customer Experience, Process Improvement, Mortgage Banking, Coaching, Training, Finance, Call Centers, Risk Management, Payments, Financial Services, Credit Unions, Cash Management, Deposits, Team Leadership, Microsoft Excel, Leadership, Management, Strategic Planning
Education
High Point University 2012 — 2014
Business Administration
Granite Mountain Records Vault Teaching AssistantBrigham Young UniversityAugust 2012 - April 2013
Truliant Federal Credit Union June 2012 - August 2012
Truliant Federal Credit Union June 2011 - August 2011
Skills
PowerPoint, Research, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Archival Research, Museum Collections, Organized self-starter, Archiving, Inventory, Written & Verbal..., Team-oriented, Artifact Analysis, Highly Detailed
Education
Brigham Young University 2010 — 2013
Bachelor of Arts (BA), Anthropology with an emphasis in archaeology
Truliant Federal Credit Union August 2013 - Present
Truliant Federal Credit Union July 2012 - July 2013
Truliant Federal Credit Union May 2011 - July 2012
Truliant Federal Credit Union June 2006 - May 2011
Pinedale Christian Church April 2003 - May 2008
Skills
Disaster Recovery, Technical Support, Windows Server, Networking, Banking, Call Centers, Customer Service, Microsoft Exchange, Help Desk Support, Network Administration, Microsoft Office, Credit Unions, Active Directory, Linux Server, Telecommunications, Loans, Vendor Management, Cisco Technologies, VMware, Virtualization, Windows Desktop..., End User Training, Credit, Financial Analysis, Consumer Lending, Credit Analysis, Access, Data Center, IT Management, Windows, Linux Desktop, Batch Processing, Business Continuity, Visio
Education
Appalachian State University 2007 — 2011
Computer Information Systems, Securities
West Forsyth High School 2003 — 2007
High School Diploma
Truliant Federal Credit Union January 2013 - May 2013
Palm rasmussen efft. February 2007 - July 2011
Skills
Excels, PowerPoint, Microsoft Word, Analyzer, Finance, Economics, Statistics, Microsoft Excel
Education
Syddansk Universitet 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Economics
Copenhagen Business Academy 2011 — 2013
Associate’s Degree, Finance and Financial Management Services
Truliant Federal Credit Union October 2014 - Present
Bank of America February 2010 - October 2014
Denali Alaskan Federal Credit Union October 2008 - October 2009
Subway May 2008 - September 2008
Skills
Data Analysis, Financial Analysis, Microsoft Office, Team Leadership, Project Management, Time Management, working with executives, SharePoint, Cognos
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Business Administration (MBA), Finance and Economics
Pfeiffer University 2002 — 2006
Bachelor's degree, Management
Truliant Federal Credit Union March 2013 - Present
Truliant Federal Credit Union June 2012 - February 2013
JCPenney February 2012 - June 2012
Build-A-Bear Workshop August 2011 - May 2012
Walt Disney World August 2010 - January 2011
Winston Salem Monthly Magazine May 2010 - July 2010
Skills
Photoshop, Microsoft Office, InDesign, Copywriting, Graphics, Social Media, Social Networking, Customer Service, PowerPoint, Facebook, Microsoft Word, YouTube, Social Media Marketing
Education
Appalachian State University 2006 — 2011
BS, Communication, Advertising
North Davidson High School 2002 — 2006
Truliant Federal Credit Union March 2010 - April 2011
Skills
Process Scheduler, Microsoft Office, Microsoft Excel, Customer Service, Office Management, Contract Management, Microsoft Word, Budgets, Outlook, Accounts Payable, Accounts Receivable
Education
Central Piedmont Community College 2007 — 2009
Associate of Science (A.S.), Athletic Training/Trainer
Hearst Magazines April 2014 - Present
Delray Buick GMC March 2012 - March 2014
Optical Distributor Group May 2010 - April 2012
Truliant Federal Credit Union September 2008 - May 2010
Red Door Spa 2010 - 2010
Skills
Microsoft Money, Quickbooks, Applied Business..., Accounts Payable, Accounting, Bookkeeping, Accounts Receivable, Payroll, Payroll Administration, Reception, Outstanding Customer..., Outlook, Excel, Word, PowerPoint, P.E.T.S, Member Services, Financial Accounting, managerial accounting, Finance, Statements, Data Entry, Month End Close, inventory, monthly reports, Reconciliation, Banking, Vendor Relations, Check Processing, Filing, daily reports, Mail, Attendance, purchase orders, Retail Banking, Deposits, withdrawals, Money Market, Confidentiality, QuickBooks, Account Reconciliation, Microsoft Excel, General Ledger, Financial Statements, Cash Receipts, Expenses, Customer Service, Microsoft Office
Education
University of North Carolina at Charlotte 2007 — 2010
Accounting
Central Piedmont Community College 2009 — 2009
Quickbooks Level I
Bank of Oak Ridge May 2011 - Present
Mary Kay Independent Business Owner May 2013 - Present
Bank of Oak Ridge September 2012 - March 2014
Truliant Federal Credit Union February 2008 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Consumer Lending, Employee Relations, Team Building, Financial Analysis, Leadership Development, Business Development, System Administration, Training, Project Management, Banking, Process Improvement, Strategic Planning
Education
Guilford Technical Community College 2004 — 2007
Some College, Communications
Actuarial Management Resources November 2014 - Present
B.L. Sizemore & Associates, Inc. October 2013 - Present
E & K Logistics, Inc. July 2014 - November 2014
Truliant Federal Credit Union May 2012 - September 2013
Truliant Federal Credit Union June 2011 - May 2012
Family Dollar April 2011 - June 2011
Wachovia (Bank June 2010 - March 2011
Dillards Department Stores September 2009 - June 2010
JCPenney December 2008 - September 2009
Gallins Foods Inc July 2007 - February 2008
Skills
Customer Service, Word, PowerPoint, Microsoft Office, Customer Relations, Financial Analysis, Social Media, Retail, Problem Solving, Inventory Management, Banking, Sales, Consumer Lending, Deposits, Credit, Loans, Loan Origination, Credit Unions, Credit Analysis, Mortgage Lending, Finance, Loan Servicing, Management, Microsoft Word, Payroll
Education
Robert B. Glenn High School 1997 — 2001
Appalachian State University
Winston-Salem State University
Exercise Science; Health, Exercise Science Major; Physical Education, Recreation; Dance
Piedmont Advantage Credit Union October 2014 - Present
Piedmont Advantage Credit Union September 2011 - September 2014
Piedmont Advantage Credit Union December 2011 - March 2012
Truliant Federal Credit Union November 2009 - November 2011
Truliant Federal Credit Union October 2005 - November 2009
Truliant Federal Credit Union October 2004 - October 2005
Skills
Microsoft Office, Microsoft Excel, Credit Analysis, Banking, Consumer Lending, Loan Origination, Strategic Planning, Team Building, Credit, Financial Analysis, Credit Risk, Mortgage Lending, Customer Service, Call Centers, Risk Management, Operations Management, Performance Management, Underwriting, Loans, Credit Unions, Retail Banking, Residential Mortgages, Credit Cards, Leadership, Management, Coaching
Education
Florida State University 1976 — 1978
BA of Communications/Public Relations, Speech Communication and Rhetoric, 3.5 GPA
Health Alliance Medical Plans October 2014 - Present
Rural King Farm & Home Store June 2014 - October 2014
Team Connection January 2012 - 2014
Truliant Federal Credit Union March 2011 - November 2011
Skills
Graphic Design, Adobe Creative Suite, Layout, Web Design, Logo Design, Typography, Corporate Identity, Illustration, Motion Graphics, Product Design, Concept Design, Color Theory, CSS, HTML, Freehand
Education
Guilford Technical Community College 2010 — 2012
Computer Graphics Certificate, Web Design
Lincoln College 2007 — 2009
Associates of Liberal Arts, Graphic Design
P. S. Photography August 2011 - Present
Truliant Federal Credit Union October 2009 - January 2012
Chick-fil-A January 2001 - November 2004
Skills
Photography, Lightroom, Lifestyle Photography, Natural Lighting, Interior Design, DIY, Upcycling, Custom Work, Fixing Things, AutoCAD, Hand Drafting, Display Boards, Perspective Drawings, Hand-rendering, Teller Operations, Depository Services, New Account Opening, Money Market Accounts, Prospecting New Accounts, Suspicious Activity..., Cash Handeling, Digital Photography, SketchUp, Sketching, Family Photography, Kronos, Adobe Acrobat, Customer Service
Education
Forsyth Technical Community College 2009 — 2011
Associate's degree, Interior Design
University of North Carolina at Charlotte
Psychology
Truliant Federal Credit Union June 2014 - Present
Newbold Advisors August 2012 - December 2013
United Guaranty Corporation July 2006 - January 2012
United Guaranty Corporation July 2004 - June 2006
United Guaranty Corporation June 2003 - June 2004
United Guaranty Corporation February 1997 - May 2003
United Guaranty Corporation July 1992 - January 1997
United Guaranty Corporation July 1990 - June 1992
Rolane Corporation August 1988 - June 1990
Carolina Biological Supply Company December 1985 - July 1988
Skills
Risk Management, Process Improvement, Business Process..., Insurance, Compliance, Business Analysis, Risk Assessment, Privacy Compliance, Records Management, Analysis, Vendor Management, Management, SDLC, Software Documentation, Program Management, Internal Controls, Project Management, Leadership, Visio, Business Process, Sarbanes-Oxley Act, Team Building, Strategic Planning, Training, Project Planning, Team Leadership, Cross-functional Team...
Education
Elon University 1981 — 1985
BS, Accounting
UNCG Bryan School of Business 2004 — 2004
Program for Management Development
Kaplan Early Learning Company September 2014 - Present
Hilco Transport, Inc. February 2014 - June 2014
TIMCO Aerosystems July 2013 - February 2014
Best Services Group June 2010 - June 2013
Asbury Automotive Group June 2009 - February 2010
Truliant Federal Credit Union 2007 - 2008
Skills
Payroll, New Hire Orientations, Garnishments, Accounting, Customer Service, Human Resources, Multi-State Sales Tax, Ultipro, Applicant Tracking..., Microsoft Excel, Payroll Processing, Multi-state Payroll, Great Plains Software, Background Checks, Payroll Software, Attention To Detail, Vantage, Payroll Taxes, Ceridian Payroll System
Education
High Point University
Bachelor's degree, Accounting and Business Administration
United States Postal Service December 2013 - May 2014
Target Mobile May 2013 - September 2013
Bank of America April 2012 - May 2012
Laboratory Corporation of America January 2012 - February 2012
Truliant Federal Credit Union October 2010 - May 2011
The Wireless Solution January 2006 - October 2010
Skills
Customer Service, Word, PowerPoint, Excel, Microsoft Office, Sales, Inventory Management, Telephone Skills, Outlook, Data Entry, Retail, Windows
Education
Wake Technical Community College 2015 — 2017
Associate of Science (A.S.), Pre-Radiology
Guilford Technical Community College 2014 — 2015
Associate of Science (A.S.), General Studies
Alamance Community College 2011 — 2011
Associate of Science (A.S.), General Studies
Truliant Federal Credit Union April 2015 - Present
Truliant Federal Credit Union October 2010 - April 2015
ACS Benefit Services July 2004 - September 2006
Med/Flex Benefits May 1995 - October 1999
Skills
Payments, Deposits, Customer Service, Banking, Insurance
Education
Guilford Technical Community College 1992 — 1994
Associate's degree, Administrative Office Technology
Randleman High School 1989 — 1992
Diploma
Toledo Area Ministries June 2014 - May 2015
Catholic Charities Diocece of Charlotte November 2012 - June 2014
Truliant Federal Credit Union October 2007 - November 2012
Krispy Kreme Doughnuts March 2007 - September 2007
The Basement Experts January 2006 - February 2007
Flower Hospital Pharmacy January 2004 - January 2006
Skills
Microsoft Office, Customer Service, Inventory Management, Administrative..., Outlook, Banking, PowerPoint, Microsoft Word, Microsoft Excel, Budgets, Marketing, Social Media, Analysis, Teamwork, Team Leadership, Software Documentation
Education
Forsyth Technical Community College 2008 — 2009
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Forsyth Technical Community College 2007 — 2009
Associate Degree, Business Administration
Southern HealthCare Management November 2014 - Present
Peak Resources, Inc October 2013 - June 2014
PruittHealth September 2012 - October 2013
Medical Facilities of America March 2011 - September 2012
Hampton Inn & Suites-Hilton Property March 2010 - March 2011
Goudarzi & Goudarzi Medical Practice- The Vein & Laser Center of Wilmington April 2009 - December 2009
State Employees Federal Credit Union July 2006 - July 2007
Truliant Federal Credit Union May 2005 - May 2006
Skills
Marketing, Health Insurance, Communication, Networking, New Business Development, Data Entry, Customer Service, Contract Negotiation, Microsoft Office, Direct Patient Care, Quality Patient Care, Patient Counseling, Healthcare, Team Leadership, Time Management, Long-term Care, Managed Care, Strategic Planning, Team Building, Medicare, Hospitals, Home Care, Healthcare Management, Elder Care, HIPAA, Leadership, Physician Relations, Public Speaking, Healthcare Industry, Healthcare Consulting, Medicaid
Education
University of North Carolina at Wilmington 2006 — 2009
Bachelor of Arts in Physical Education, Community Health Education Concentration
Peace College 2004 — 2006
Graphic Design
Walter M. Williams 2000 — 2004
High School Diploma
Alamance Community College
Certified Nurses Assistant
Bluefield College July 2014 - Present
Corinthian Colleges, Inc. October 2013 - June 2014
Corinthian Colleges October 2009 - October 2013
Corinthian Colleges May 2008 - October 2009
Truliant Federal Credit Union June 2006 - August 2007
Skills
Student Financial Aid, Financial Aid..., Proprietary Education, Title IV, Strategic Planning, Revenue Analysis, Management, Team Leadership, CampusVue, Enrollment Management, Student Loans, Student Recruiting, Academic Administration, Admissions, Retaining Customers, Adult Education, Career Counseling, Customer Retention, Higher Education, Leadership Development, Public Speaking, Student Affairs, Staff Development
Education
Bluefield College 2004 — 2007
Bachelor of Science, Business Administration and Communications
Bluefield College 2004 — 2007
Bachelor of Science (B.S.), Business Administration
P.F. Chang's China Bistro September 2015 - Present
Truliant Federal Credit Union November 2014 - March 2015
Texas Roadhouse September 2004 - January 2015
Massage Envy December 2012 - December 2013
SunTrust Bank June 2011 - October 2011
Wachovia, A Wells Fargo Company April 2010 - May 2011
GGS Technical Publication Services December 2009 - March 2010
Skills
Credit, Consumer Lending, Small Business Lending, Commercial Lending, Loans, Banking, Commercial Banking, Credit Analysis, Financial Analysis, Mortgage Lending, Deposits, Retail Banking, Insurance, Loan Origination, Risk Management, Mortgage Banking, Underwriting, Cross Selling, Finance, Series 7, Time Management, Customer Service, Sales, Training, Team Building, Microsoft Office, Customer Satisfaction, Process Improvement, Leadership, Microsoft Excel, Financial Services, Microsoft Word, Team Leadership, Coaching, Teamwork, Outlook, Management, PowerPoint, Communication, Problem Solving, Access, Data Entry
Education
Forsyth Technical Community College 2006 — 2009
Associate of Applied Science, Business Administration
Davie County High School 2002 — 2006
High School Diploma, Regular/General High School/Secondary Diploma Program
American Partners Federal Credit Union 2015 - Present
Ethics and Compliance Solutions, LLC 2012 - Present
Inmar 2014 - 2014
Pine Apparel, Inc. 2010 - 2011
Truliant Federal Credit Union 2004 - 2010
BB&T 2001 - 2004
Skills
Risk Management, Business Development, Financial Analysis, Negotiation, New Business Development, Customer Service, Banking, Sales Management, Effective public..., Public Speaking, Budgets, Strategic Planning, Process Improvement, Credit, Forecasting, Management, Account Management, Sales, Team Building, Coaching, Marketing, Project Management, Microsoft Office, Negotiation skills, Ability to work well..., Excellent written and..., Exceptional time..., Wholesale Marketing, Merchandising, E-commerce, Product Development, CRM, Operations Management, Inventory Management, Fashion, Salesforce.com
Education
Wake Forest University 2008 — 2009
Master of Business Administration (M.B.A.), Business Administration
Appalachian State University 1998 — 2000
Bachelor of Science (B.S.), Business Administration
Wofford College 1996 — 1998
Rescue House Church January 2013 - Present
Truliant Federal Credit Union December 2011 - January 2013
Strauch Fitzgerald & Green P.C. October 2009 - November 2011
Skills
Community Outreach, Leadership Development, Volunteer Training, Volunteer Management, Marketing Communications, Office Administration, Nonprofits, Team Leadership, Customer Service, Call Centers, Legal Research, Civil Litigation, Legal Writing, Pleadings
Education
Forsyth Technical Community College 2007 — 2009
Associate's degree, Paralegal Technology
Benchmark Recruiting 2013 - Present
New Growth Press 2010 - 2012
Truliant Federal Credit Union 2007 - 2010
Skills
Talent Acquisition, Executive Search, Sourcing, Talent Management, Internet Recruiting, Staffing Services, Screening Resumes, Technical Recruiting, Contract Recruitment, Benefits Negotiation, Organizational..., Screening, Staff Augmentation, Permanent Placement, Onboarding, Full-life Cycle..., Building Relationships, Cold Calling, Employee Benefits, Hiring, Sales, Personnel Management, Employee Training, New Hire Orientations, New Business Development, Contract Negotiation, Customer Service, Purchasing, Team Building, Sales Management
Education
Appalachian State University 2002 — 2006
BS, Business Administration and Finance
Truliant Federal Credit Union December 2014 - Present
YMCA May 2013 - November 2014
The Vocal Company June 2013 - July 2014
Christ United Methodist Church October 2013 - June 2014
HPU Toccatatones May 2011 - May 2014
Golf Galaxy/Dick's Sporting Goods May 2012 - October 2012
High Point Bank May 2010 - January 2012
Skills
Musical Directing, A Cappella group..., Music, Music Performance, Music Preparation, Music Production, Arranging, Conducting, Sight Reading, Organization, Pro Tools, Event Planning, Money Management, Business, Time Management, Music Theory, Music Technology, Email Clients, Ensemble, Facebook, Customer Service, Recording, Public Speaking
Education
High Point University 2010 — 2014
"Bachelor of Arts", Music Performance
Trulaint Federal Credit Union July 2012 - Present
Truliant Federal Credit Union March 2010 - July 2012
Truliant Federal Credit Union August 2008 - March 2010
Citi December 2004 - August 2008
Skills
Notary Public, Microsoft Office, Sales, Consumer Lending, Loans, Human Resources, Customer Service, Banking, Kronos
Education
Strayer University 2010 — 2012
MBA, Human Resources
North Carolina A&T State University 2001 — 2008
Bachelor of Science, Psychology
Choice One Marketing October 2008 - Present
Truliant Federal Credit Union 2005 - 2007
Skills
Social Media Marketing, Microsoft Office, Social Media, Email Marketing, Customer Service, Social Networking, Marketing Strategy, Marketing, Event Planning, Multimedia, Online Advertising, Marketing Communications, Blogging, Small Business, Public Relations, Web Design, Team Building
Education
Appalachian State University 2001 — 2005
Bachelors, Electronic Media and Broadcasting, Computer Information Sytsems
Memento May 2012 - Present
North Atlanta Psychiatry February 2012 - May 2012
North Fulton Community Charities November 2011 - January 2012
Truliant Federal Credit Union October 2010 - July 2011
SunTrust Bank November 2008 - July 2010
The Disney Store June 2008 - January 2010
Michaels Stores, Inc. April 2006 - September 2007
Walt Disney World June 2005 - January 2006
Skills
Microsoft Office, 10 Key, Problem Solving, Banking, Word, Customer Service, PowerPoint, Writing, Excel, Outlook, Cash Handling, Office Equipment, Adobe Acrobat, Retail Banking, Branch Banking, Telephone Skills, General Office Duties, Digital Cameras, Medium Format, 35mm, Darkroom, Film Processing, Album Design, Newborn Photography, Maternity Photography, Children Photography, Corporate Portraits, Studio Photography, Portrait Photography, Landscape Photography, Management, Office Management, Marketing, Accounts Payable
Education
East Carolina University 2004 — 2008
Photography
Truliant Federal Credit Union November 2014 - Present
BB&T March 2013 - November 2014
BB&T July 2011 - March 2013
BB&T April 2009 - July 2011
BB&T June 2008 - January 2009
Ajilon December 2007 - May 2008
Professional Property Management, Inc. May 2006 - December 2007
PPM Inc 2006 - 2007
Riverstone Residential Group 2003 - 2005
G.H. Bass & Co. 1997 - 2001
Skills
Recruiting, Sourcing, Management, Banking, Leadership, Financial Services, Portfolio Management, Finance, Customer Service, Credit, Risk Management, Loans, Sales, Analysis, Financial Analysis, Mortgage Lending
Education
Appalachian State University 1995 — 1999
BS, Political Science
Appalachian State University 1995 — 1999
Bachelor of Science (B.S.), Political Science and Government
TIMCO Aerosystems October 2013 - Present
Truliant Federal Credit Union October 2008 - October 2013
Truliant Federal Credit Union April 2007 - October 2008
Kohl's Department Stores June 2006 - July 2007
Skills
Account Reconciliation, Accounts Payable, Risk Management, Access, Payments, Microsoft Excel, Financial Reporting, Credit Cards, Finance, Loans, Cash Management, Internal Controls, Financial Services, Credit, Deposits, Payroll, Customer Service, General Ledger, Banking, Journal Entries, Budgets, Financial Analysis, Process Improvement
Education
Gardner-Webb University 2012 — 2014
Master's degree, Accounting
High Point University 2009 — 2012
Bachelor of Science (B.S.), Accounting
Truliant Federal Credit Union June 2015 - Present
Truliant Federal Credit Union July 2012 - Present
Bay View Funding June 2011 - June 2012
First Citizens Bank April 2007 - May 2011
Goldleaf Financial Solutions February 2002 - March 2007
Skills
Asset Based Lending, Commercial Lending, Financial Services, Credit, Business Development, Credit Analysis, Financial Risk, Banking, Refinance, Portfolio Management, Lines Of Credit, Underwriting, Credit Risk, Sales, Finance, Cash Flow, Loans, Commercial Banking, Loan Origination, Small Business Lending, Risk Management, CRM, Relationship Management, Financial Structuring, Commercial Mortgages, Financial Analysis, Commercial Finance, Retail Banking, Cash Management, Mortgage Lending, Investments, Factoring, Corporate Finance, Strategic Financial..., Funding, Executive Management, Consumer Lending
Education
Furman University 1996 — 2000
B.A., Economics
Truliant Federal Credit Union April 2015 - Present
Truliant Federal Credit Union January 2014 - April 2015
Truliant Federal Credit Union January 2012 - January 2014
Truliant Federal Credit Union June 2006 - December 2011
Skills
Microsoft Excel, Data Analysis, Financial Analysis, Data Management, Loans, Consumer Lending, Mutual Funds, Life Insurance, Investment Advisory, Financial Reporting, Retail Banking, Credit Analysis, Credit Reports, Risk Management, Risk Analysis, Personal Financial..., Customer Service, Microsoft Office, Banking, Credit, Finance
Education
North Carolina State University 2002 — 2005
Bachelor of Business Managemen, Accounting and Finance
Truliant Federal Credit Union March 2008 - Present
GMAC 2006 - 2008
Citigroup November 2004 - December 2006
Bank of America 1997 - 2004
Skills
Credit Unions, Leadership, Cross-functional Team..., Sales Management, Call Center, Internet Banking, Mobile Banking, Retail Banking, Credit Cards, Deposits, Project Management, Contact Centers, Call Centers, Banking, Team Building, Management, Loans, Financial Services, Finance, Strategy, CRM, Customer Satisfaction, Executive Management, Customer Experience, Analysis, Business Process..., Team Leadership, Recruiting, Program Management, Coaching, Risk Management, Customer Retention, Retail, Cross Selling, Process Improvement
Education
Elon University - Martha and Spencer Love School of Business 2007 — 2009
MBA, Operations
Walden University
BS, Business Adminstration, minor Human Resources
Inmar January 2011 - Present
Inmar August 2009 - December 2010
Truliant Federal Credit Union November 1996 - August 2007
Skills
Account Management, Salesforce.com, Marketing, Sales, Project Management, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Leadership, Training, Recruiting, Team Leadership, Consulting, New Business Development, Sales Management, Organizational..., Customer Retention, Solution Selling, Analysis, Business Development
Education
University of North Carolina at Greensboro 1992 — 1995
BS Marketing, Marketing/Marketing Management, General
East Carolina University 1989 — 1991
Accounting and Business/Management
T. Wingate Andrews 1985 — 1989
Merrill Lynch November 2014 - Present
Sterling Jewelers April 2013 - September 2014
Truliant Federal Credit Union 2014 - 2014
Senn Dunn Insurance August 2013 - December 2013
Skills
Sales, Customer Service, Retail, Retail Sales, Data Entry, Customer Satisfaction, PowerPoint, Microsoft Office
Education
Greensboro College 2010 — 2014
Bachelor of Arts (B.A.), Business administration and economics
Truliant Federal Credit Union Training and Performance Development ConsultantThe AcademyAugust 2011 - August 2014
SunTrust Bank February 2010 - August 2011
SunTrust Bank May 2005 - February 2010
The Academy 2000 - 2005
Verizon Wireless 1999 - 2000
PNC Credit Card Division 1996 - 1999
Skills
Leadership Development, Training, Instructional Design, Leadership, Staff Development, Customer Service, Coaching, Performance Improvement, Workshop Facilitation, Program Management, Sales, Sales Management, Microsoft Office, Hiring Employees, Team Leadership, Project Management, Staff Management, Banking, Employee Relations, Employee Training, Performance Management, Team Building
Education
Belmont Abbey College
Bachelors of Arts, Business Administration
Truliant Federal Credit Union August 1993 - Present
Skills
Loans, Credit Unions, Consumer Lending, Banking, Credit, Mortgage Lending, Credit Analysis, Loan Origination, Underwriting, Retail Banking, Credit Risk, Residential Mortgages, Refinance, Credit Cards, Financial Services, Mortgage Banking, Commercial Banking, Commercial Lending, Loan Servicing, Home Equity Loans, Lines Of Credit, FHA, Finance, Deposits, Executive Management, Risk Management, Car Loans
Education
Appalachian State University 1988 — 1992
BS, Marketing
Carolinas Credit Union League January 2014 - Present
NC Credit Union League April 2009 - December 2013
Jennings November 2007 - April 2009
Truliant Federal Credit Union 2005 - 2007
Skills
Public Speaking, Event Planning, Social Media, Non-profits, Public Relations, Community Outreach, Fundraising, Media Relations, State Politics, Editing, Research, Strategic Communications, Nonprofits, Credit Unions, Press Releases, Leadership Development, Marketing Communications, Leadership, Legislative Relations, Training, Public Policy, Management, Policy, Speech Writing, Volunteer Management, Crisis Communications, Grassroots Organizing
Education
North Carolina State University - College of Management
Bachelor of Science (B.S.), Business, Marketing Concentration
Carolina Postal Credit Union March 2007 - Present
Credit Union National Association 1987 - Present
Allegacy Federal Credit Union 2006 - 2007
Community Credit Union March 1995 - September 2005
BB&T May 1990 - February 1995
Truliant Federal Credit Union September 1985 - May 1990
Skills
Marketing, Business Development, Marketing Strategy, Marketing Communications, Strategic Planning, Direct Marketing, Advertising, Social Media, Public Relations, Direct Mail, Email Marketing, Social Media Marketing, Credit Unions, Product Development, Public Speaking, Fundraising, Banking, Marketing Management, Product Marketing, Leadership, New Business Development, Market Research, Integrated Marketing, Online Marketing, SEO, Brand Development, Copywriting, Lead Generation, Brand Management, Strategy
Education
Guilford Technical Community College 1976 — 1978
Commercial Art & Advertising Design, Advertising
T W Andrews High School 1973 — 1976
High School
Wells Fargo June 2015 - Present
Cellular Sales July 2014 - May 2015
Architech sports and physical therapy March 2014 - April 2015
Volvo Trucks May 2012 - August 2012
Truliant Federal Credit Union June 2009 - July 2012
Skills
Coaching, Sales, Retail, Account Management, Customer Service, Sales Management, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Leadership
Education
University of North Carolina at Charlotte 2010 — 2015
Exercise Science, Kinesiology and Exercise Science
Catawba College 2010 — 2012
Carolina Cooperative Federal Credit Union December 2014 - Present
Hornets Sports and Entertainment August 2014 - Present
RoundPoint Financial Group May 2014 - October 2014
RoundPoint Financial Group June 2013 - October 2014
Rapid Cash Refund January 2013 - May 2013
Bisque Imports April 2012 - December 2012
CMC Rebar of North Carolina June 2006 - February 2011
Gaston Eye Associates January 2005 - September 2005
Gaston Rentals September 2003 - October 2004
Truliant Federal Credit Union March 1989 - March 2003
Skills
Payroll, Mortgage Lending, Insurance, Customer Service, Encompass 360, Mortgage Refinance, Title insurance, FHA financing, VA financing, Mortgage Servicing, Word Processing, Microsoft Excel, Collections, Telephone Triage, Purchasing, Purchase Orders, Tax Preparation, Data Management, Outlook, Finanace, Velocify, Procurement
Education
Gaston College 1986 — 1989
Associate's Degree, Administrative Assistant and Secretarial Science, General
University of North Carolina at Charlotte
Bachelor's Degree, Business Administration and Management, General
Truliant Federal Credit Union June 2012 - Present
Wells Fargo Insurance Services June 2014 - August 2014
Charlotte Metro Federal Credit Union August 2013 - August 2014
University of North Carolina at Charlotte - Cone Center March 2013 - December 2013
Truliant Federal Credit Union June 2012 - July 2013
Winston-Salem/ Forsyth County School District June 2010 - July 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, HTML, Windows, English, Event Planning, Budgets, Sales, Finance, Auditing, Leadership, Accounting, Outlook, Risk Management, Access, Data Analysis, Banking, Time Management, Business Strategy, Financial Analysis, Strategic Planning, Data Entry, Retail, Team Leadership, Analysis, Training, Social Networking
Education
University of North Carolina at Charlotte 2011 — 2016
Mathematics For Business
Forsyth Technical Community College 2010 — 2011
Truliant Federal Credit Union November 2013 - Present
Chick-fil-A January 2012 - November 2013
Carousel Cinemas February 2010 - November 2012
Elon Campus Recreation September 2010 - February 2012
Skills
Management, Teamwork, Time Management, Customer Service, People Skills, Financial Analysis, Financial Services, Credit Unions, Consumer Lending, Sales, Loans, Credit Reports, Finance, Home Equity Loans, Credit Analysis, Banking, Mortgage Lending, Loan Origination, Leadership, Entrepreneurship, PowerPoint, Microsoft Office, Microsoft Excel, Sports Coaching, Coaching, Employee Training, Employee Management, Team Leadership, Microsoft Word, Public Speaking
Education
Elon University - Martha and Spencer Love School of Business 2014 — 2017
Master of Business Administration (M.B.A.)
Elon University - Martha and Spencer Love School of Business 2010 — 2014
BSBA, Management
Elon University
Truliant Federal Credit Union January 2014 - Present
Capital Bank April 2013 - January 2014
Carolina Premier Bank October 2011 - April 2013
Blue Ridge Savings Bank October 2010 - October 2011
Integrity First Financial Group May 2009 - September 2010
Carolina Commerce Bank March 2008 - April 2009
American Community Bank - Charlotte, NC September 2005 - March 2008
RBC Bank June 1999 - September 2005
Skills
Loans, Credit, Portfolio Management, Risk Management, Underwriting, Relationship Management, Small Business Lending, Financial Services, Loan Origination, Cash Management, Due Diligence, Negotiation, Strategic Planning, CRM, Commercial Lending, Credit Analysis, Banking, Mortgage Lending, Sales Management, New Business Development, Consumer Lending, Commercial Real Estate, Business Development, Strategy, Lines Of Credit, Commercial Banking, Credit Risk, Commercial Mortgages, Mortgage Banking, Asset Based Lending, Refinance, Treasury Management, Investments, Residential Mortgages
Education
East Carolina University - College of Business 1981 — 1985
BSBA, Marketing & Management
Reel Sisters Talent Agency October 2010 - Present
Truliant Federal Credit Union July 2014 - Present
Talbots October 2006 - Present
United States Postal Service July 2007 - September 2007
Carolina Talent June 2007 - June 2007
Skills
Microsoft Office, Entertainment, Social Media, Television, Film, Customer Service, Video Production, Microsoft Excel, Public Speaking, Film Production, Video Editing, Facebook, Editing, Acting, Final Cut Pro, Commercials, Social Networking, Camera, Event Planning, Screenwriting, Video, Feature Films, Theatre, Microsoft Word
Education
University of North Carolina at Greensboro 2011 — 2013
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Guilford Technical Community College 2002 — 2007
Associate of Arts (A.A.), Communication, General
Wake Forest Baptist Health August 2014 - Present
Kershaw Health May 2013 - July 2013
ECR Software Corporation February 2013 - May 2013
Truliant Federal Credit Union June 2011 - January 2012
Skills
Microsoft Office, Adobe InDesign, Adobe DreamWeaver, Customer Service, Social Media, Data Entry, Social Networking, Telephone Skills, Teamwork, Public Speaking, Leadership, Research, Prezi, Web Design, Proposal Writing, Usability Testing, Business Writing, Business Analysis, InDesign, Newsletters, Press Releases, Event Planning, Adobe Acrobat, Editing, PowerPoint, Proofreading, Microsoft Excel, Technical Writing, AP Style, WordPress, Analysis, Microsoft Word, Copywriting, Spreadsheets, Written Correspondence
Education
Appalachian State University 2007 — 2013
Bachelor of Arts (BA), Professional, Technical, Business, and Scientific Writing
Forsyth Technical Community College 2010 — 2011
Special Credit Courses
Piedmont Advantage Credit Union May 2013 - Present
Truliant Federal Credit Union September 1992 - May 2013
Skills
Consumer Lending, Loans, Mortgage, Credit, Banking, Customer Service, Budgeting, Customer Relations, New Business Development, Problem Solving, Microsoft Office, Sales Management, Hiring, Team Management, Credit Unions, Commercial Lending, Loan Servicing, Management, Business Development, Budgets, Project Management, Recruiting, Credit Risk, Loan Origination, Risk Management, Team Leadership, Retail Banking, Branch Management, Deposits, Home Equity Loans, Lines Of Credit, Mortgage Lending, Residential Mortgages, Financial Services, Financial Institutions, Home Equity Lines of..., Credit Cards, Cross Selling, Leadership, Small Business Lending
Education
Montreat College 2010 — 2011
Bachelor of Science, Management
New River Community College
A.A.S
Waffle House May 2013 - Present
SECU January 2013 - May 2013
Gerry Wood Auto Group December 2011 - October 2012
Charlotte Metro Federal Credit Union November 2009 - November 2011
Truliant Federal Credit Union February 2008 - November 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Access, PowerPoint, Sales, Customer Service, Cash Handling Experience, Management of small..., Loans, Time Management
Education
East Carolina University College of Business 2011 — 2013
Bachelor of Business Administration, Business Administration, Management
Davidson County Community College 2005 — 2009
None; College Transfer, Business Administration and Management, General
Word of Life Bible Institute 2004 — 2005
1st Year Certificate, Bible/Biblical Studies
First Command Financial Planning June 2009 - Present
NC Rural Economic Development Center August 2005 - September 2009
Truliant Federal Credit Union August 2003 - August 2005
Skills
Retirement Planning, Financial Analysis, Cash Management, College Savings Plans, Strategic Financial..., Fixed Annuities, Retirement Income..., Risk Management, Disability Insurance, Financial Education, Investment Strategies, Federal Employee..., Long-term Care, Debt Consolidation, Debt Management, Insurance Planning, Long Term Care, Business Planning, Annuities, Savvy Social Security...
Education
North Carolina State University - College of Management 1999 — 2003
Business Management, Marketing, Finance
BB&T October 2013 - March 2014
Robert Half January 2013 - June 2013
Truliant Federal Credit Union January 2012 - December 2012
Alternative Brand December 2007 - September 2009
TCI January 2001 - November 2007
Skills
Quickbooks, Tax, Accounts Receivable, Great Plains, Payroll, FASB, Accpac, Costing, SAP, Asset, Financial Reporting, Accounts Payable, Accounting, GAAP, General Ledger, Cost Accounting, Fixed Assets, SEC reporting, Internal Controls, Journal Entries, Reconciliation, Financial Accounting, Cash Flow, Reconciliations, Cash Management, Bookkeeping, Account Reconciliation, Financial Analysis, QuickBooks, Budgets, Forecasting, Management, Finance, CPA, Auditing, Analysis, Internal Audit, Variance Analysis, Sarbanes-Oxley Act, Consolidation, Peachtree, US GAAP, Financial Statements, Strategic Financial..., Revenue Recognition, Tax Preparation, SEC filings, Great Plains Software, Accruals, Financial Audits
Education
University of Wisconsin-Madison
Certification, Business Lending Credit Analysis, A
Western University 2003 — 2005
MBA, Accounting
High Point University
Concentration, Accounting
Appalachian State University 1981 — 1983
BT, Business/Education
Terri Bias and Associates January 2014 - Present
Truliant Federal Credit Union August 2012 - September 2014
Skills
Real Estate Transactions, Banking, Creative..., Real Estate, Microsoft Excel, Public Speaking, Leadership, Microsoft Word, Time Management, Event Planning, Finance, Management
Education
Appalachian State University 2014 — 2018
East Forsyth High School 2010 — 2014
The Conservation Fund April 2015 - Present
Middle of the Root December 2014 - Present
Fresh Ash Designs March 2012 - Present
Fresh Feather Designs September 2009 - Present
Intellect Resources June 2014 - July 2014
Tanger Factory Outlet Centers, Inc. September 2013 - May 2014
Back to the Roots LLC August 2013 - December 2013
Terra Ferma Landscapes January 2013 - June 2013
Truliant Federal Credit Union April 2011 - August 2012
Northstar Travel Media March 2008 - April 2011
Skills
Marketing Communications, Marketing, Community Development, Local Food, Sustainable Agriculture, Sustainable Design, Graphic Design, Email Marketing, Social Media, Adobe Creative Suite, Social Media Marketing, Event Management, Brand Development, InDesign, Photoshop, Lead Generation, Copywriting, Art Direction, Online Marketing, User Experience, Illustrator, Online Advertising, Strategic Planning, Facebook, PowerPoint, Non-profit Board..., Nonprofits
Education
California College of the Arts 2012 — 2014
Master of Business Administration (M.B.A.), Design Strategy
High Point University 2003 — 2006
B.S., Business, Marketing, Psychology
Billups April 2013 - February 2015
Wilkins Media Company April 2011 - April 2013
Clear Channel Outdoor November 2002 - April 2011
Truliant Federal Credit Union August 2001 - October 2002
PRStreet January 2001 - May 2001
Skills
MapInfo Professional, PowerPoint, Excel, Outdoor Advertising, Advertising, Account Management, Social Media, Customer Service, Microsoft Office, New Business Development, Sales, Public Relations, Marketing, Event Planning, Microsoft Word, Digital Marketing, Research, Social Networking, Press Releases, Social Media Marketing
Education
North Carolina State University
BA, Communication - Public Relations, Journalism
Truliant Federal Credit Union February 2015 - Present
Xerox 2014 - 2015
Skills
Customer Service, Call Centers, Banking, Customer Satisfaction, Customer Experience, Sales, Microsoft Word, Microsoft Office, Microsoft Excel, Troubleshooting, Teamwork, Windows, Outlook, PowerPoint, Retail Banking, Credit
Education
Universidad Latinoamericana de Ciencias y Tecnologia 2009 — 2013
Bachelor’s Degree, Law
University of Phoenix
Piedmont Advantage Credit Union April 2015 - Present
Piedmont Advantage Credit Union September 2013 - April 2015
Piedmont Advantage Credit Union September 2014 - February 2015
Truliant Federal Credit Union August 2008 - September 2013
Skills
Problem Solving, Leadership, Team Building, Microsoft Office, Account Management, Vendor Management, Coaching, Sales, Sales Management, Interviews, Banking
Education
Forsyth Technical Community College
University of North Carolina at Charlotte
Hulu May 2015 - Present
Logix Federal Credit Union April 2014 - April 2015
Logix Federal Credit Union April 2013 - April 2014
Logix Federal Credit Union March 2010 - April 2013
Truliant Federal Credit Union August 2007 - August 2008
Skills
Recruiting, Onboarding, Applicant Tracking..., Talent Acquisition, Interviews, Leadership, Taleo, Banking, Relationship Management, Corporate Recruiting, Credit Unions, New Hire Orientations, Hiring, Finance, Phone Screening, Pre-employment Testing, I-9 Compliance, Manage Client..., Customer Service, Non-profit Boards, Non-profit..., Nonprofits, Non-profit Volunteering, Team Building, Sales, Employee Benefits, Management, Social Networking
Education
High Point University
Bachelor's Degree, Management, Summa Cum Laude
OrcaTec LLC October 2013 - Present
Truliant Federal Credit Union February 2012 - October 2013
Truliant Federal Credit Union June 2010 - February 2012
Skills
Back-end Programming, Automation, Linux, Linux System..., Redis, Python, Object Oriented Software, Red Hat Linux, VirtualBox, TCP/IP, Socket Programming, Multithreading, RDBMS, MySQL, Networking, SQL, Business Analysis, Programming, Microsoft SQL Server, Shell Scripting
Education
Appalachian State University 2005 — 2010
Bachelor of Science (B.S.), Computer Science
VF Corporation November 2014 - Present
EY September 2013 - October 2014
Ernst & Young, LLP June 2012 - August 2012
Oscar N. Harris & Associates, P.A October 2009 - May 2012
Truliant Federal Credit Union May 2011 - August 2011
Skills
Microsoft Excel, Microsoft Office, Accounting, PowerPoint, Auditing, Microsoft Word, Financial Analysis, Financial Reporting, Financial Accounting, Internal Controls, Management, Research, Teamwork, SEC filings, General Ledger, Fixed Assets, Accounts Payable, Account Reconciliation, Leadership, Analysis, Customer Service, Time Management, Public Speaking, Finance
Education
North Carolina State University 2012 — 2013
Master of Accounting, Accounting
Campbell University 2008 — 2012
Bachelor of Business Administration (BBA), Accounting
Willow Creek Tree Farms October 2014 - Present
Clark's Quality Roofing, Inc./ Cornerstone Business Management June 2014 - Present
Clark's Quality Roofing, Inc./Cornerstone Business Management June 2014 - Present
Clearwater Lodge 2014 - 2015
Clearwater Lodge 2014 - 2015
Aaron's Sales and Lease Ownership July 2012 - June 2014
Eastern Utah Community Credit Union March 2010 - April 2012
Summit Credit Union February 2008 - February 2009
Mobiloil Federal CreditUnion February 2007 - February 2008
Truliant Federal Credit Union September 2004 - February 2007
Skills
Leadership, Management, Sales, Customer Service, Strategic Planning, Team Building, Leadership Development, Coaching, Project Management, Marketing Strategy, Sales Management, Account Management, Change Management, Marketing, Financial Analysis, Customer Engagement, Social Media, Training & Development, Team Management, Brand Development, Process Improvement, Networking, Social Networking, Entrepreneurship, Employee Engagement, Community Outreach, Community Engagement, Budgets, Team Leadership, Managerial Finance, Commercial Banking, Organizational..., Online Branding, Organizational..., Public Speaking, Contract Negotiation, B2B, Recruiting, Training, Human Resources, Business Development, Customer Retention, Negotiation, Strategy, Operations Management, Business Strategy
Education
Michigan State University 2015 — 2017
Master’s Degree, Management, Strategy, and Leadership
University of Phoenix 2009 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.75
Defense Language Institute 1994 — 1995
Arabic Studies
University of North Carolina at Chapel Hill 1989 — 1993
Bachelor's Degree, International Relations and Affairs, 3.5
Davie High School
High School, General, 3.2
OptumInsight April 2007 - Present
AIM Healthcare 2007 - 2010
Truliant Federal Credit Union January 2006 - January 2007
Skills
Strategic Planning, Microsoft Office, Healthcare, Team Building, Policy Analysis, Financial Analysis, Revenue Cycle, Public Speaking, Volunteer Management, Time Management, Analysis, Managed Care, Data Analysis, Training, HIPAA, Microsoft Excel
Education
Appalachian State University 2014 — 2017
Master of Public Administration (MPA), Political Science and Government, 3.85
Appalachian State University 2001 — 2005
BS, Political Science and Communication
Ardent Health Services January 2014 - August 2015
Community Health Systems January 2013 - October 2013
HC Tec / CHS September 2011 - November 2012
HCA November 2007 - September 2011
Truliant Federal Credit Union 2004 - 2007
US Airways July 2004 - October 2004
US Airways 1978 - 2004
Skills
CPOE, Healthcare, EHR, Zynx, EMR, Technical Writing, Meditech, HIPAA, Healthcare Information..., Cerner, Software Documentation, Troubleshooting, Healthcare Industry, Training, Process Improvement, Nursing, Health Information..., Visio, System Administration, Information Technology, SharePoint, Physician Relations, Leadership, Testing, Clinical Research, Documentations, Analysis
Education
High Point University
Truliant Federal Credit Union December 2014 - Present
Surry Community College July 2012 - November 2014
Surry Community College July 2005 - June 2012
Surry Community College July 2001 - June 2005
Skills
Servers, Active Directory, Windows, Network Administration, Computer Hardware, Troubleshooting, System Administration, Educational Technology, Networking, Software Installation, VMware, DHCP, Technical Support, DNS, Software Documentation, Group Policy, Customer Service, Security, Operating Systems, XP, Switches, Routers, TCP/IP, Cisco Technologies, Disaster Recovery, Microsoft Office, Excel, Linux, Cisco, Windows Server, Network Security, Windows Server 2003, Firewalls, VPN, Windows Server 2008, Cisco VoIP, Cisco Call Manager, Palo Alto Networks, Cisco ASA
Education
East Carolina University 2006 — 2009
BSBE, Information Technology
Surry Community College 1998 — 2001
AAS, Network Administration and Support
Surry Community College 1989 — 1991
AAS, Electronics Engineering Technology
Tenet Healthcare January 2014 - Present
NAHSE Memphis Chapter 2014 - 2014
Saint Francis Hospital-Memphis June 2013 - September 2013
Meharry Medical College August 2011 - May 2013
American College of Healthcare Executives June 2012 - August 2012
Truliant Federal Credit Union 2010 - 2011
Tennessee Hospital Association 2010 - 2010
Tennessee Hospital Association 2010 - 2010
Tennessee Hospital Association 2010 - 2010
Skills
Health Equity, Healthcare Management, Public Health, Health Policy, Program Development, Healthcare, Epidemiology, Quality Improvement, Grant Writing, Health Promotion, Program Evaluation, Global Health, Health Education
Education
Meharry Medical College 2011 — 2013
Master of Science (M.S.), Public Health
Truliant Federal Credit Union January 2012 - Present
Truliant Federal Credit Union October 2007 - January 2012
Skills
Banking, Consumer Lending, Credit, Call Centers, Deposits, Teller Operations, Credit Unions, Retail Banking, Loans, Loan Origination, Mortgage Lending, Credit Cards, Lines Of Credit, Cross Selling, Finance, Financial Institutions, Risk Management, Cash Management, Customer Experience, Payments, Credit Analysis, Executive Management, Loan Servicing, Commercial Banking, Financial Services, Residential Mortgages, Refinance, Credit Risk, Home Equity Lines of..., Core Banking, Home Equity Loans, Underwriting, Internet Banking
Education
Forsyth Technical Community College 2003 — 2004
Nursing Education
University of North Carolina at Greensboro 2001 — 2002
Nursing Education
Truliant Federal Credit Union May 2014 - Present
Truliant Federal Credit Union December 2011 - Present
The Great Wolf Lodge June 2008 - May 2012
UNC Charlotte August 2008 - May 2009
Little Dooey BBQ & Blues January 2008 - May 2009
Dillards January 2007 - June 2007
Belk April 2006 - December 2006
Skills
Microsoft Excel, Food & Beverage, Hospitality Management, Hospitality, Micros, Banquets, Facebook, Hotels, Restaurants, Catering, Resorts, Social Networking, TIPS Certified, Pre-opening, Fine Dining, PowerPoint, Microsoft Word, Problem Solving, Hospitality Industry, Editing, Volunteering, Organization, Microsoft Office, Event Planning, Customer Service, Sales, Banking, Leadership, Social Media, Team Building, Outlook, Time Management, Marketing, Loans, Car Loans, Credit Unions, Customer Satisfaction, Deposits, Mortgage Banking, Opening New Accounts, Private Banking, Sociology, Withdrawals
Education
University of North Carolina at Charlotte 2007 — 2010
Bachelor of Arts (BA), Sociology
Forsyth Technical Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.)
Truliant Federal Credit Union March 2015 - Present
Truliant Federal Credit Union August 2014 - March 2015
Truliant Federal Credit Union January 2014 - August 2014
CarMax March 2011 - January 2014
Skills
Sales, Customer Service, Financial Analysis, Making Connections, Persuasion, Account Management, Leadership, Microsoft Office, Banking, Retail, Credit, Finance, Microsoft Word, Loans, Credit Analysis, Team Leadership
Education
Winston-Salem State University 2008 — 2009
B.S., Business Management
Forsyth Technical Community College 2002 — 2006
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Winston-Salem Forsyth County Schools August 2014 - Present
Piedmont Advantage Credit Union January 2013 - August 2014
Communities In Schools of North Carolina August 2013 - May 2014
Brazos de Amor School December 2011 - March 2012
Walt Disney World August 2010 - December 2010
Truliant Federal Credit Union April 2007 - July 2010
Food Lion June 2006 - June 2010
Skills
Execellent..., Innovative Problem..., Collaborative Working, Able To Work Under..., Diversity, Children, Youth Empowerment, Women Empowerment, Collaborative..., Therapists, Child Development, Teamwork, Spanish, Nonprofits, Customer Service, Team Leadership, Mental Health, Community Outreach
Education
University of North Carolina at Greensboro 2009 — 2014
Bachelor of Social Work, Spanish Minor
Forsyth Technical Community College 2006 — 2008
Transfer Student, Pre-Psychology
Truliant Federal Credit Union July 2015 - Present
Lincoln Financial Group January 2015 - June 2015
Allegacy Federal Credit Union April 2003 - January 2015
Skills
Outlook, Microsoft Excel, Financial Analysis, Accounting, Credit, Customer Service, Risk Management, Management, Credit Card Fraud, Loans, Team Building, Finance, Strategic Planning, Budgets, Process Improvement, Coaching
Education
Guilford Technical Community College 1981 — 1983
Associate's degree, Accounting
Owens Corning March 2014 - March 2015
Owens Corning April 2013 - March 2014
Johnson Controls Automotive January 2012 - April 2013
Truliant Federal Credit Union January 2008 - May 2010
Truliant Federal Credit Union February 2005 - January 2008
BB&T July 2004 - February 2005
Skills
Finance, Strategic Financial..., Budgets, Management, Business Development, Negotiation, Credit Analysis, SAP, Change Management, Financial Analysis, Strategic Planning, Financial Reporting, Sales, Risk Management, Project Management, Investments, Credit, Business Analysis, New Business Development, Business Planning, Team Leadership, Process Improvement, Microsoft Excel, PowerPoint, Pricing Strategy, Accounting, Automotive, Quote Preparation, Transfer Pricing, International Project..., Capital Budgeting, Budget, Business Objects, SG&A, Working Capital..., Forecasting, Training, Managerial Finance, Financial Planning
Education
University of Notre Dame 2010 — 2011
MBA, Corporate Finance and Business Leadership
University of Notre Dame - Mendoza College of Business 2010 — 2011
MBA, Corporate Finance, Business Leadership
High Point University 2007 — 2009
Business Finance, Finance, Management, Economics, 3.87
Guilford Technical Community College 1999 — 2002
AAS, Business Administration
Ledford Senior High School 1995 — 1999
Sedgewick Homes May 2012 - Present
NC Investigative Services January 2008 - Present
Truliant Federal Credit Union April 2007 - May 2012
Sears Holdings Corporation June 1999 - April 2007
Skills
Conducting Interviews, CCTV, Alarms, Fraud, Internal Investigations, Loss Prevention, Asset Protection, Identity Theft, Loans, Internal Audit, Auditing, Private Investigations, Investigation, Interrogation, Risk Management, Surveillance, Criminal Investigations, Credit, Mortgage Lending, Banking, Criminal Justice, Physical Security, Shrinkage, Security Operations, Security Management, Credit Cards, Business Continuity, Firearms, Payments, Public Safety, Consumer Lending, Background Checks, Retail Banking, Evidence, Deposits, Expert Witness, Credit Risk, Loan Origination, Loan Servicing
Education
Gardner-Webb University 2004 — 2007
Bachelor's of Science, Criminal Justice
Mitchell Community College 2002 — 2004
Associate's in Applied Science, Criminal Justice
Truliant Federal Credit Union June 2000 - Present
Education
University of Redlands 1997 — 1998
MA, Education/Counseling
Appalachian State University 1992 — 1995
BA, Psychology
Surry Community College 1990 — 1992
AA, Liberal Arts
Simmons Bedding Company May 2015 - Present
AZZ WSI LLC September 2014 - May 2015
AZZ WSI LLC January 2013 - September 2014
AZZ WSI LLC November 2009 - January 2013
AZZ WSI LLC March 2008 - November 2009
FedEx Office March 2006 - March 2008
PepsiCo September 2003 - March 2006
Truliant Federal Credit Union January 2001 - June 2003
Skills
Financial Analysis, Variance Analysis, Forecasting, Accounting, TM1, Financial Reporting, Salesforce.com, Essbase, Auditing, Cash Flow, Financial Modeling, Oracle, Analysis, Budgets, Strategic Financial..., Process Improvement, Financial Statements, Hyperion Enterprise, Access, Excel, General Ledger..., Payroll, PowerPoint, Journal Entries, Balance, Hyperion Planning, Visio, Job Costing, Ad Hoc Reporting, Oracle Discoverer, Microsoft Excel, Sarbanes-Oxley Act, Accruals, GAAP, Finance, Consolidation, Financial Accounting, PeopleSoft, Financial Planning, Corporate Finance, Management
Education
North Carolina Agricultural and Technical State University 1994 — 1999
Bachelor of Science, Accounting
Brigham Young University August 2012 - Present
Brigham Young University June 2013 - Present
The Church of Jesus Christ of Latter-day Saints June 2014 - June 2015
Brigham Young University August 2013 - April 2014
EPIK August 2011 - August 2012
Truliant Federal Credit Union February 2011 - August 2011
BYU-Idaho April 2010 - December 2010
The Church of Jesus Christ of Latter-day Saints September 2006 - October 2008
Skills
Teaching, Research, Statistics, Public Speaking, SPSS, Training, Psychology, PowerPoint, Microsoft Excel, Microsoft Word, Analysis, Korean, Stata, Customer Service, AMOS, Eagle Scout, Qualtrics, NVivo
Education
Brigham Young University 2012 — 2016
Doctor of Philosophy (Ph.D.), Applied Social Psychology
Brigham Young University - Idaho 2005 — 2010
Bachelor's of Science, Psychology
Mid Atlantic Infrastructure January 2015 - Present
Truliant Federal Credit Union May 2013 - May 2014
American Friends Service Committee June 2010 - August 2010
Skills
Solid computer skills, Communication, Bilingual, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Outlook, English, Data Entry, QuickBooks, Accounting, Research, Teamwork, Accounts Receivable, Accounts Payable, Spanish, Spreadsheets, Time Management, Bookkeeping, Filing, Leadership
Education
Guilford College 2009 — 2013
"BS" Accounting, Spanish
Ralph Lauren July 2015 - Present
Ralph Lauren August 2012 - July 2015
Truliant Federal Credit Union April 2013 - November 2013
Ralph Lauren Corporation July 2009 - September 2012
RalphLauren.com February 2007 - July 2009
Victoria's Secret Direct 2006 - 2007
Bath and Body Works March 2006 - October 2006
Victoria's Secret Direct August 1997 - March 2006
Victoria's Secret Direct May 1994 - August 1997
Skills
Customer Service, Customer Relations, Call Center, Coaching, Customer Experience, Strategic Planning, Process Improvement, Microsoft Office, Budgeting, Event Planning, Workforce Management, Leadership Development, E-commerce, Call Centers, Budgets, Strategy, Vendor Management, Training, Leadership, Team Building, Sales, Business Process, Start-ups, Retail, Operations Management, Time Management, Customer Satisfaction, Management
Education
Nyack College 2005 — 2007
Bachelor's degree, Business Administration and Management, General
The Ohio State University 1991 — 1993
Aviation/Airway Management and Operations
Truliant Federal Credit Union 1993 - Present
Skills
Leadership, Executive Management, Business Development, Operations Management, Underwriting, Risk Management, Credit, Strategic Planning, Customer Service, Loans, Deposits, Consumer Lending, Budgets, Credit Unions, Management, Finance, Banking, Commercial Lending, Financial Services, Credit Risk, Credit Analysis, Loan Origination, Mortgage Lending, Financial Analysis, Credit Cards, Home Equity Lines of..., Home Equity Loans, Strategic Financial..., Loan Servicing, Retail Banking, Series 6, Residential Mortgages, Lines Of Credit, Investments, Call Centers, Branch Management, Construction Loans, Cross Selling, Refinance, Internet Banking, Relationship Management, Sales, Sales Management
Education
Appalachian State University 1988 — 1991
Bachelor of Science, Business Administration: Finance and Risk Management
Molly N. Howard Law Office, P.C. November 2012 - Present
Law Offices of Bob Davidson, Jr. April 2012 - October 2012
Middlesex District Attorney's Office March 2007 - May 2010
US Department of Justice 2005 - 2006
Truliant Federal Credit Union 2005 - 2005
Hart. Calley, Gibbs and Karp, P.C. 2003 - 2004
Skills
Legal Research, Courts, Legal Writing, Civil Litigation, Litigation, Legal Assistance, Personal Injury, Administrative Law, Commercial Litigation, Westlaw
Education
New England School of Law 2006 — 2010
Doctor of Law (J.D.)
University of North Carolina at Greensboro 2001 — 2004
Sociology and Political Science, Criminology
Sharonview FCU April 2014 - Present
Truliant Federal Credit Union October 2004 - March 2014
Skills
Credit Unions, Internet Banking, Credit Cards, Mobile Banking, Remote Deposit Capture, Bill Payment, Deposits, Online Fraud, eStatements, Web Design, Web Development, Leadership, Payments, Retail Banking, Banking, Spanish-speaking, Financial Services, MBA, Management, Customer Service, Credit, Executive Management, Loans, Strategic Planning
Education
Wake Forest University School of Business 1999 — 2001
MBA, IT Management, Operations
Brigham Young University 1994 — 1995
BS, Psychology
Truliant Federal Credit Union August 2012 - Present
Natural Choice Fundraising October 2011 - July 2012
PetSmart March 2009 - October 2011
PetSmart January 2007 - March 2009
Pep Boys Auto April 2006 - September 2006
Old Navy 2003 - 2006
Lowe's Home Improvement April 2000 - May 2003
Education
Guilford College 2012 — 2013
Bachelor of Science (BS), Criminal Justice/Police Science, with Honors
Guilford Technical Community College 2000 — 2001
AA, Gen. Ed/Criminal Justice, GPA 3.5
Truliant Federal Credit Union May 2007 - May 2013
Patriot Federal Credit Union October 2003 - November 2006
Charleroi Federal Savings Bank October 1997 - August 2003
North Side Bank 1991 - 1997
Skills
Banking, Retail Banking, Mortgage Lending, Customer Service, Consumer Lending, Loans, Loan Origination, Credit Unions, Credit, Credit Analysis, Deposits, Underwriting, Payments, Credit Cards, Credit Risk, Refinance, Home Equity Lines of..., Residential Mortgages, Cross Selling, Internet Banking, Sales, Team Building, Lines Of Credit, Remote Deposit Capture, Home Equity Loans, Branch Management, Financial Institutions, Management, Finance, Customer Satisfaction, Loan Servicing, Commercial Banking, Mortgage Banking, Commercial Lending, Cash Management, Financial Services, Construction Loans, Core Banking, Risk Management, Executive Management, Financial Analysis, Call Centers, Fraud, Mortgage Underwriting, Small Business Lending, Branch Banking, Loss Mitigation, Credit Scoring, Mortgage Servicing, Teller Operations
Education
Butler County Community College 1984 — 1986
Associate, Business Management
Robert Morris University 1984 — 1985
Butler Senior High School 1980 — 1984
PepsiCo July 2014 - Present
Truliant Federal Credit Union October 2012 - July 2014
Truliant Federal Credit Union April 2011 - October 2012
Grove Winery April 2010 - February 2012
Industrial Federal Savings Bank January 2006 - January 2010
United Way of Forsyth County July 2005 - December 2005
The Law Offices of John T. Orcutt August 2002 - July 2005
Skills
Loans, Strategic Planning, Fundraising, Non-profits, Refinance, Mortgage Lending, Construction Loans, Event Planning, Auditing, Loan Origination, Credit, Credit Unions, Commercial Lending, Consumer Lending, SBA, SBA 504, Credit Analysis, Small Business Lending, Banking, Commercial Banking, Deposits, Underwriting, Retail Banking, Mortgage Banking, Financial Services, Credit Risk, Portfolio Management, Loan Servicing, Nonprofits
Education
Wake Forest University - Babcock Graduate School of Management 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
North Carolina State University 1998 — 2002
B.S., Business Management
Piedmont Advantage Credit Union March 2015 - Present
Piedmont Advantage Credit Union October 2013 - March 2015
Truliant Federal Credit Union December 2012 - September 2013
Truliant Federal Credit Union October 2003 - December 2012
Truliant Federal Credit Union July 2002 - October 2003
Skills
Financial Services, Financial Analysis, Finance, Team Building, Banking, Cash Management, Risk Management, Strategic Planning, Credit Risk, Financial Reporting, General Ledger, Budgets, Accounting, Credit Cards, Credit, Retail Banking, Microsoft Excel, Account Reconciliation, Executive Management
Education
Appalachian State University
Harvard University March 2014 - Present
Harvard University September 2011 - March 2014
Muscular Dystrophy Association April 2008 - September 2009
Truliant Federal Credit Union 2006 - April 2008
First Trust Bank 2005 - 2006
First Charter Bank 2000 - 2005
Education
Northeastern University
Master of Education (M.Ed.), Higher Education/Higher Education Administration
Western Carolina University
Bachelors Degree
Novant Health, Inc April 2014 - Present
Truliant Federal Credit Union 2005 - 2008
Blue Cross and Blue Shield 1999 - 2003
The LifeSavers Company 1989 - 1996
Nabisco 1989 - 1996
LifeSavers 1989 - 1996
Skills
Sales, Marketing, Public Relations, Hospitals, Email Marketing, Marketing Communications, Management, Project Management, Leadership, Event Planning, Advertising, Marketing Strategy
Education
High Point University 1990 — 1992
BS, Business and Economics
Brooks Brothers January 2015 - Present
Brooks Brothers October 2013 - Present
Cellular Sales February 2012 - April 2013
Truliant Federal Credit Union May 2011 - January 2012
American Express March 2008 - January 2009
Skills
Sales, Team Building, Customer Service, Sales Management, Negotiation, Inventory Management, Marketing, Direct Sales, Microsoft Office, PowerPoint, Social Media, Android, iPhone, New Business Development, Account Management, Menswear, Suiting
Education
Guilford Technical Community College 2005 — 2006
Truliant Federal Credit Union November 2014 - Present
Fuji Foods USA July 2004 - October 2014
Skills
Performance Management, Talent Acquisition, Human Resources, Employee Relations, Talent Management, HR Policies, Onboarding, Team Building, Employee Engagement, Benefits Administration, Hiring, New Hire Orientations, Executive Search, Sourcing, Temporary Placement, Internet Recruiting, Leadership Development, Training, Interviews, Payroll, Applicant Tracking..., Employee Benefits
Education
Lafayette College
Bachelor of Arts (B.A.), International Relations and Affairs
Columbia University in the City of New York
History, PoliSci, Spanish
University of Florida
AA, Computer Science, Liberal Arts
Truliant Federal Credit Union December 2011 - Present
American Express July 2009 - February 2011
AT&T Mobility August 2008 - May 2009
North State Communications July 2003 - August 2008
Junior Achievement of Central North Carolina October 2000 - June 2002
Dance Connection, Inc June 1994 - July 1997
Skills
Customer Service, Sales Management, Call Center, Team Building, Customer Satisfaction, Merchandising, Inside Sales, B2B Sales, Event Planning, Event Management, Fundraising, Staff Training, Training & Development, Retail, Sales Process, Teamwork, Sales, Training, Team Leadership, Loans, Coaching, Recruiting, Inventory Management, Leadership Development, Customer Experience, Direct Sales, Building Relationships, Employee Training, Management
Education
Montclair State University 1988 — 1992
BA, General Humanities
Allegacy Federal Credit Union February 2010 - Present
Allegacy Federal Credit Union February 2009 - February 2010
Allegacy Federal Credit Union October 2007 - February 2009
Allegacy Federal Credit Union September 2005 - October 2007
Southern Community Bank and Trust December 2004 - September 2005
Truliant Federal Credit Union October 2002 - December 2004
Truliant Federal Credit Union October 1998 - October 2002
McGladrey 1995 - 1998
SECU 1988 - 1995
Skills
Cash Management, Budgets, Internal Audit, Loan Origination, Fixed Assets, General Ledger, GAAP, Strategic Planning, Accounting, Financial Reporting, Auditing, Financial Modeling
Education
University of North Carolina at Chapel Hill 1983 — 1988
BA, English and Psychology
High Point University 1991 — 1992
Accounting
All About Baby Boutique and Education Center September 2011 - March 2013
Truliant Federal Credit Union January 2005 - November 2010
Skills
Cloth Diaper Expert, Project Management, Multitasker...
Education
Greensboro College 2000 — 2004
B.A., Spanish
First Citizens Bank and Trust Company, Inc. March 2013 - Present
First Citizens Bank & Trust of South Carolina January 2012 - April 2013
First Citizens Bancorporation October 2001 - 2011
Truliant Federal Credit Union January 1999 - October 2001
Skills
Loss Prevention, Fraud, Banking, Emergency Management, Sales, Internal Investigations, Investigation, Private Investigations, Contract Negotiation, Mortgage Lending, Loans, Credit, Budgets, Physical Security, Corporate Security, Customer Service, Underwriting, Risk Management
Education
Furman University 1994 — 1998
BA, Music
Salem National Leasing 2014 - Present
High Point Bank February 2012 - December 2013
American Express 2008 - 2011
Truliant Federal Credit Union 2003 - 2007
B/E Aerospace 1999 - 2002
Skills
Employee Relations, Human Resources, Organizational..., Training and Development, Open Enrollment, Strategic Planning, Coaching, Onboarding, Personnel Management, New Hire Orientations, Team Building, Performance Management, Forecasting, Employee Wellness..., Vendor Relationships, Call Center Operations
Education
North Carolina Agricultural and Technical State University
Master of Science (M.S.), Education
North Carolina Agricultural and Technical State University
Bachelor of Science (B.S.), Marketing
Pfeiffer University
MSL, Leadership and Organizational Change
Rodan and Fields Dermatologists February 2015 - Present
Wells Fargo May 2014 - Present
Truliant Federal Credit Union July 2007 - May 2010
The Bombay Company September 2003 - April 2006
The Museum Company September 1995 - June 2003
Skills
Training, Coaching, Hiring Personnel, Team Building, Customer Satisfaction, Driving Results, Time Management, Public Speaking, Store Operations, Payroll, Scheduling Management, Budget Setting, Budget Monitoring, Inventory Management, Inventory Control, Visual Merchandising, Credit Unions, Retail Banking, Commercial Banking, Deposits, Banking, Credit Cards, Cross Selling, Management, Hiring
Education
Onondaga Community College
American Airlines Federal Credit Union August 2013 - Present
Truliant Federal Credit Union July 2011 - June 2013
Truliant Federal Credit Union October 2007 - June 2011
Wake Forest University May 2007 - October 2007
Skills
Customer Service, Active Directory, Networking, Troubleshooting, Management, Help Desk Support, Microsoft Office, Windows 7, Technical Support, Telecommunications, Software Installation, Software Deployment, Technical Systems, Network Administration, Windows XP, Hardware, Leadership, VMware, Data Center, Hardware Deployments, Hardware Installation, Software Solutions, Software Procurement, Team Management, Switches, Call Centers, Laptops, Microsoft Exchange, Hardware Platform, Hardware Diagnostics, Manage Multiple, Management Development, Project Team Management, Operating Systems, TCP/IP, IT Operations, Batch Processing, ITIL v3 Foundations..., System Administration, Change Management
Education
Guilford College 2002 — 2006
Computer Information Systems and Computer Information & Technology
Truliant Federal Credit Union May 2011 - Present
Premier Federal Credit Union May 2007 - May 2011
National 1st Credit Union January 2001 - May 2007
JAX Federal Credit Union September 1999 - December 2000
Skills
Credit Unions, Direct Mail, Marketing, Graphic Design, Budgets, Adobe Creative Suite, Public Relations, Brand Development, Brand Management, Corporate Branding, Copywriting, Copy Editing, Project Management, Project Planning, Logo Design, Strategic Planning, Marketing Strategy, Email Marketing, Advertising, Market Planning, Marketing Communications, Integrated Marketing, Fundraising, Online Marketing, Digital Marketing, Direct Marketing, Online Advertising, Social Media Marketing, Newsletters, Press Releases, Social Media
Education
Milligan College 1995 — 1999
BS, Business and Marketing
Spotsylvania High School 1991 — 1995
High School Degree
Truliant Federal Credit Union August 2014 - Present
Johnson Brothers Liquor Co. December 2012 - July 2013
Wisdom Beverage 2011 - November 2012
Modern Infiniti of Winston Salem February 2008 - August 2011
Dun and Bradstreet January 2009 - September 2009
Modern Infiniti of Winston Salem 2006 - 2008
Gamestop, Inc 2005 - 2006
American Eagle Outfitters, Inc January 2000 - January 2002
Skills
Management, Sales, Leadership, Small Business, Wine, Sales Operations, Marketing Strategy, Customer Satisfaction, Beer, Networking, Wine Tasting, Account Management, Relationship Building, Retail, Customer Service, Key Account Management
Education
Gardner-Webb University 2004 — 2007
B.S., Business Administration
Piedmont Advantage Credit Union March 2012 - Present
Truliant Federal Credit Union June 1983 - February 2012
Skills
Loans, Credit, Mortgage, Banking, Risk Management, Payments, Underwriting, Consumer Lending, Mortgage Lending, Credit Unions, Real Estate, Strategic Planning, Credit Analysis, Financial Reporting, Excel, Word, Financial Institutions, Operations Management, Loan Origination, Product Development, Fundraising, Performance Management, Secondary Market, Project Management, member service, Construction Loans, Loan Servicing, VA loans, Home Equity Loans, Residential Mortgages, Mortgage Underwriting, Mortgage Marketing, Financial Analysis, Financial Risk, Second Mortgages, Investment Properties, Second Home, FHA financing, Credit Risk, Credit Scoring, Home Equity Lines of..., Construction, Real Estate Transactions, Real Estate Financing, Real Estate Lending..., Microsoft Word, Microsoft Excel, Refinance
Education
Forsyth Technical Community College
Business & Paralegal
Truliant Federal Credit Union September 2003 - Present
Food Lion October 1999 - March 2004
Walt Disney World June 1985 - December 1994
Skills
Human Resources, Ceridian, Recruiting, Microsoft Office, Microsoft Excel, Talent Acquisition, Customer Service, Account Management, Payroll, Temporary Staffing, ADP Payroll, Talent Management, Employee Benefits, Deferred Compensation, Employee Relations, Training, FMLA, Employee Training, HRIS, Onboarding, Benefits Administration, Kronos, Coaching, Leadership, PeopleSoft, Garnishments, Accounts Payable, Credit Unions, Payroll Taxes, Accounts Receivable, General Ledger, Outlook, Banking, Account Reconciliation, Building Relationships, Process Improvement, Payments
Education
Guilford Technical Community College 1982 — 1983
Administration
Northwest Guilford High School 1979 — 1982
First National Bank Cortez December 2011 - Present
Eastern Utah Community Credit Union March 2010 - December 2011
Summit Credit Union March 2008 - March 2009
Mobiloil FCU March 2007 - March 2008
Truliant Federal Credit Union 2004 - 2007
Truliant Federal Credit Union 2004 - 2007
Skills
Fluent in Spanish, Franklin Covey Certified, Sherpa Coaching
Education
University of Phoenix 2009 — 2010
MBA, Business Administration
North Carolina Agricultural and Technical State University 2000 — 2002
K-12 License, Education
University of North Carolina at Chapel Hill 1989 — 1993
BA, International Studies
StellarOne Bank March 2004 - Present
Truliant Federal Credit Union March 1998 - March 2004
Dublin Garment August 1994 - March 1998
Skills
Consumer Lending, Loans, Retail Banking, Commercial Banking, Banking, Credit, Lines Of Credit, Loan Origination, Credit Risk
Education
New River Community College 1989 — 1991
Accounting
Pulaski County High School 1985 — 1989
Diploma, General Studies
Axion Healthcare Staffing August 2014 - Present
Truliant Federal Credit Union December 2013 - Present
Strategic Healthcare Staffing May 2011 - November 2012
ProMed Assistance Group September 2001 - April 2011
Skills
Nurse Recruitment, Medical Staffing, Temporary Staffing, Healthcare, Customer Service, Staffing Services, Banking, Microsoft Office, Microsoft Word, PowerPoint, Customer Retention, Permanent Staffing, Healthcare Management, Branch Banking
Education
Forsyth Technical Community College 2012 — 2014
Associate's degree, Health/Health Care Administration/Management
Breeden Insurance Services Inc April 2013 - Present
Wake Forest Baptist Health-School of Medicine September 2012 - March 2013
Williams, Roberts, Young Inc 2011 - September 2012
Truliant Federal Credit Union July 2007 - 2011
Skills
•Records Management•..., •Skilled in..., •Accounts..., Microsoft Office, Excel, Building Relationships, Client Relationship..., Research, Career Assessment, Career Counseling, Outplacement, Microsoft Excel, Analysis, Social Media, Customer Service, Coaching
Education
Forsyth Technical Community College
Virginia529 College Savings Plan June 2014 - Present
Truliant Federal Credit Union August 2007 - February 2013
Marshall's 2005 - 2007
Skills
Loans, Mortgage Lending, Loan Origination, Credit, Refinance, Credit Analysis, Consumer Lending, Banking, Mortgage Banking, Commercial Lending, Residential Mortgages, Underwriting, Commercial Banking, Financial Analysis, Retail Banking, Credit Risk, Finance, Risk Management, Strategic Financial..., Home Equity Lines of..., Home Equity Loans, Credit Cards
Education
J Sargeant Reynolds Community College 2001 — 2005
Major: Business Administration and Minor: Nursing
Goochland High School 1999 — 2002
Advanced High School/Secondary Diploma Program
Azure Group January 2015 - Present
Truliant Federal Credit Union November 2011 - November 2014
Wake Forest Baptist Medical Center 2008 - 2008
Education
Catawba College 2009 — 2011
Bachelors of Science, Business Administration; Accounting, 3.96 GPA
Truliant Federal Credit Union January 2010 - Present
JPMorgan Chase May 2003 - December 2009
Skills
Loans, Credit, Banking, Retail Banking, Consumer Lending, Commercial Banking, Credit Analysis
Education
High Point University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Elon University June 2015 - Present
Elon University November 2013 - May 2015
Truliant Federal Credit Union November 2012 - November 2013
Arbonne International November 2011 - November 2013
J.Crew August 2004 - November 2011
Skills
Recruiting, Customer Service, Leadership Development, Human Resources, Employee Training, Training
Education
Boyce College 2004 — 2007
Bachelor's of Science, Counseling
Meredith College 2003 — 2004
Piedmont Advantage Credit Union September 2010 - July 2012
Truliant Federal Credit Union July 1997 - September 2010
Skills
Business Analysis, IT Management, Project Management, Disaster Recovery, Microsoft SQL Server, Vendor Management, Active Directory, SQL, Windows Server, IT Strategy
Education
Baker College Business and Corporate Services 2007 — 2009
Northampton Community College 1985 — 1987
Associate of Science (A.S.)
Truliant Federal Credit Union October 2009 - January 2013
Village Kids October 2006 - October 2009
Skills
I possess strong..., I am greatly capable of..., I am a highly motivated..., My knowledgeable...
Education
Guilford College
Wells Fargo June 2015 - Present
Aon Hewitt April 2014 - April 2015
Truliant Federal Credit Union May 2000 - April 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, Analysis, Process Improvement, Project Management, Team Leadership, Budgets, Banking
Education
High Point University 2001 — 2005
Bachelor of Science (BS), Management Information Systems, General
Winston-Salem State University
Six Sigma Certification, Black Belt
Truliant Federal Credit Union
Skills
Data Center, Active Directory
Education
Appalachian State University 1982 — 1986
BS Computer Science, Computer Software Engineering
Truliant Federal Credit Union November 2011 - Present
Truliant Federal Credit Union August 1999 - November 2011
Strop Brewery Credit Union November 1993 - July 1999
Skills
Highly detail oriented, Work Very Well with..., Mortgage Lending, Understand adhering to..., Dependable Team Player, Data Analysis, Analysis, Loan Origination, Loans, Consumer Lending, Credit, Banking, Credit Analysis, Refinance
Education
Appalachian State University 1986 — 1990
Bachelor of Science (BS) Business Administration, Banking, Economics and Management
Truliant Federal Credit Union 1990 - Present
First American Savings Bank May 1987 - June 1990
Skills
Financial Reporting, Accounting, Cash Management, General Ledger, GAAP, Finance, Auditing, Banking, Account Reconciliation, Internal Controls, Financial Accounting, Strategic Financial..., Fixed Assets, Accounts Receivable, Cash Flow, Financial Statements
Education
University of North Carolina at Greensboro 1998 — 2000
Masters of Science, Information Systems & Management
University of North Carolina at Greensboro 1985 — 1988
Master of Business Administration (MBA)
James Madison University - College of Business 1977 — 1980
Bachelor of Business Administration (B.B.A.), Accounting
Truliant Federal Credit Union 2010 - 2012
Education
High Point University 2004 — 2008
Bachelor of Applied Science (BASc), Interior Design
Truliant Federal Credit Union April 2006 - Present
World Relief August 2004 - April 2006
Skills
Training, Employee Training
Education
Crown College 2005 — 2009
Masters, Intercultural Leadership
Asbury College 2000 — 2004
Masters, Sociology