TSYS Debt Management
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TSYS Debt Management Employees
Nordstrom September 2013 - Present
Nordstrom October 2011 - August 2013
NCO September 2009 - September 2010
TSYS Debt Management September 2006 - August 2009
Capital One May 2002 - September 2006
Capital One November 1999 - April 2002
SUPERVALU (Richfood Division) May 1995 - November 1999
Skills
Financial Analysis, Credit, Management, Credit Cards, Leadership, Project Management, Financial Services, Process Improvement, Credit Risk, Risk Management, Operations Management, Call Center, Strategic Planning, Vendor Management, Portfolio Management, Program Management, Relationship Management, Analytics, Strategy, CRM, Outsourcing, Call Centers, Executive Management, Sales, Business Planning, Accounts Receivable, Competitive Analysis, Banking, Forecasting, Business Development, Team Building, Insurance, Account Management, Business Analysis, Loans, Finance, Analysis, Product Marketing, Start-ups, Business Strategy, Cross-functional Team..., Customer Retention, Business Process..., New Business Development, Training, Team Leadership, Customer Satisfaction, P&L Management, Strategic Partnerships, Customer Experience
Education
Tulane University - A.B. Freeman School of Business 1993 — 1995
MBA, Finance
University of Richmond 1987 — 1991
BA, Economics
FMG Corporation July 2008 - Present
TransCore December 2007 - July 2008
Silverpop Systems November 2006 - November 2007
TSYS Debt Management January 2006 - November 2006
Skills
Program Management, Cross-functional Team..., Leadership, Project Management, Management, Quality Assurance, Business Development, Budgets, Professional Services, Networking, Vendor Management, Change Management, Executive Management, Email Marketing, Requirements Analysis, Business Strategy, Business Process, Strategic Planning, Human Resources, Organizational..., Training, Management Consulting, Strategy, Product Management, Problem Solving, Forecasting, Process Improvement, Integration, Team Building, CRM, Business Process..., Start-ups, Business Analysis, Outsourcing, SaaS, Business Intelligence, Team Leadership, Budgeting, Agile Project Management, Agile & Waterfall..., Healthcare Information..., Microsoft Project, McKesson STAR, Ninja Skills
Education
Harvard Business School 2008 — 2009
Advanced Management Program
Cornell University - Johnson Graduate School of Management 2006 — 2007
Certification, Executive Leadership
Georgia Institute of Technology - Georgia Tech College of Management 2001 — 2004
MBA, Operations Management
University of California, Berkeley, Haas School of Business
BS, Business
Synchrony Financial April 2014 - Present
GE Capital September 2005 - April 2014
Alliance Data 2003 - 2005
TSYS Debt Management 2001 - 2003
Crane Materials International 1998 - 2001
GE Capital 1990 - 1998
Skills
Credit Cards, Cross-functional Team..., Vendor Management, Outsourcing, Contract Negotiation, Performance Management, Relationship Management, Strategic Partnerships, BPO, Call Center, Business Development, Process Improvement, Financial Services, Strategic Planning
Education
University of Richmond 1986 — 1990
United Collection Bureau, Inc. (UCB) September 2013 - Present
MRS Associates August 2012 - August 2013
AMCOL Systems April 2008 - August 2012
AMCOL Systems 2008 - 2012
SITEL NAFS 2007 - 2008
HSI 2007 - 2008
Chase Bank 2006 - 2008
TSYS Debt Management 2000 - 2005
GC Services 1983 - 1988
Asset Care 1985 - 1986
Skills
Business Development, Call Center, Sales, Operations Management, Customer Service, Team Building, Process Improvement, Call Centers, Executive Management, Insurance, Management, Vendor Management, Change Management, Contract Negotiation, Leadership, Program Management, Risk Management, Budgets, Strategic Planning, Healthcare, Team Management, Outsourcing, Microsoft Excel, Account Management, Salesforce.com, Coaching, New Business Development, Sales Management, Customer Retention, Selling, Training, CRM, Strategy, Start-ups, Direct Sales, Forecasting, Business Analysis, Revenue Cycle Management, Business Planning, Strategic Partnerships, P&L Management, Sales Operations, Analytics, Revenue Cycle, Cross-functional Team..., Financial Analysis, Mergers & Acquisitions, Business Process..., Healthcare Industry, Hospitals
Education
American University
BA, Psychology
InfraScience, LLC February 2010 - Present
Seraph Information Technology LLC November 2009 - February 2010
NCO Group September 2009 - January 2010
TSYS Debt Management May 1998 - August 2009
Skills
Windows Server, Cisco Technologies, Microsoft Certified..., Disaster Recovery, Information Security, VoIP, Servers, Network Administration, IT Operations, Security, Active Directory, Integration, Data Center, Networking, Hardware, Network Design, Linux, VMware, Technical Support, Infrastructure, Project Management, Business Continuity, Telecommunications, Visio, IT Management, Firewalls, System Deployment, Virtualization, SharePoint, Management, Vendor Management, Call Center, Information Technology, Storage, Microsoft Exchange, WAN, CRM
Education
Lanier Technical College 1999 — 2003
Associate, Information Systems
Lanier Technical College 1999 — 2002
Associate's degree, Computer Science
Centerplate May 2015 - Present
Bon Appétit Management Company February 2012 - May 2015
Paradigm Staffing Solutions USA September 2011 - February 2012
Tsys Debt Management 2004 - 2007
Tsys Debt Management 2004 - 2007
Skills
Accounting, Financial Reporting, QuickBooks, Accounts Payable, Accounts Receivable, Financial Accounting, Microsoft Excel, Microsoft Office, Microsoft Word, Bookkeeping, Payroll, PowerPoint, Auditing, Peachtree, Spreadsheets
Education
California State University-East Bay 2013 — 2016
Kenexa October 2006 - July 2008
Redeem LLC September 2006 - January 2007
TSYS Debt Management June 2004 - January 2006
Education
Colorado Technical University 2008 — 2010
MBA, Finance
Middle Georgia State University June 2014 - Present
Georgia Center of Innovation for Aerospace - part of the Georgia Department of Economic Development September 2013 - May 2014
Lincoln Public Schools October 2012 - June 2013
Military Unit June 2009 - February 2012
Webpage iQ May 2010 - June 2011
East Carolina University August 2008 - May 2010
Google August 2007 - August 2008
Spectrum Healthcare Resources October 2006 - April 2007
TSYS Debt Management December 2000 - April 2002
Skills
SEO, Marketing, Business Analysis, Marketing Strategy, Requirements Analysis, Technical Writing, Content Strategy, Web Marketing, Content Development, Strategy, Writing, Collaboration Tools, Relationship Management, Web Design, Google Analytics, Online Marketing
Education
East Carolina University 2008 — 2010
Masters of Arts in English, Technical and Professional Communication, 3.81 GPA
University of Minnesota-Twin Cities 2010 — 2010
Certificate in Business Analysis, Business Analysis
East Carolina University 2008 — 2009
Post-baccalaureate Certificate, Professional Communication
University of Washington 1998 — 2000
B.A. Business Administration, Marketing, Information Technology, cum laude
Points of Light 2012 - Present
Travelport 2010 - 2012
Strayer University 2006 - 2009
SunTrust Bank 2005 - 2006
TSYS Debt Management 2003 - 2005
BetaSphere, Inc. 2000 - 2001
Planned Parenthood Mar Monte January 1999 - December 2000
Partners in Business Systems, Inc. 1996 - 1999
Congregation Beth Sholom 1994 - 1996
Wells Fargo Bank 1988 - 1993
Skills
Team Management, Staff Development, Net Promoter Score, Voice of the Customer, Service Operations, Program Management, Analysis, Non-profits, Strategy Development, Strategic Planning, Management Consulting, Team Building, Change Management, Process Improvement, Budgeting, Business Planning, Cross-functional Team..., Customer Research, Market Research, Project Execution, Strategic Communications, Business Relationship..., Vendor Management, Planning, Project Planning, Project Implementation, Research Project..., Client Interfacing, Stakeholder Engagement, Strategy, Project Management, CRM, Nonprofits, Strategic Partnerships, Management, Leadership Development, Leadership, Marketing, Training, Budgets, Business Strategy, Integrated Marketing, Business Development, Product Development, Executive Management, Policy, Enterprise Software, Start-ups
Education
Harvard Business School
MBA
Pomona College
B.A.
BMO Financial Group October 2014 - Present
BMO Financial Group October 2014 - Present
Safe Couriers September 2012 - October 2014
TSYS Debt Management February 2004 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, microsoft power point, Cash Handling, Data Entry, team member training, bank teller, Customer Service, Academic Tutoring
Education
Herzing University-Brookfield 2014 — 2015
Medical Billing and Coding Diploma, Medical Billing and Coding Specialist, 3.91
Columbia College Chicago 2001 — 2002
High School, Music Business, 3.75
Latitude Software August 2012 - December 2013
The Law Offices of Ross Gelfand June 2008 - August 2012
Academy Collection Services 2008 - 2008
TSYS August 2006 - November 2007
TSYS Debt Management 2006 - 2007
Risk Management Alternatives, Inc. / NCO Group, Inc. 1999 - 2005
Risk Management Alternatives 1999 - 2005
RMA 1999 - 2005
Nationwide Credit 1994 - 1996
Master Collectors 1988 - 1994
Skills
Account Management, Accounts Receivable, Analysis, Banking, Budgets, Business Analysis, Call Center, Call Centers, Collections, Credit, Credit Cards, Customer Service, Executive Management, Financial Analysis, Financial Services, Forecasting, Leadership, Insurance, Management, Negotiation, Operations Management, Outsourcing, Performance Management, Portfolio Management, Process Improvement, Project Management, Recruiting, Risk Management, Strategic Planning, Strategy, Team Building, Team Leadership, Training
Education
De Paul University 1976 — 1978
MS Accountancy, Accounting and Finance
Loyola University of Chicago 1969 — 1973
BS Psychology
Quigley South 1965 — 1969
InComm January 2012 - Present
InComm November 2011 - January 2012
InComm May 2010 - November 2011
InComm May 2007 - May 2010
Bath & Body Works July 1999 - November 2007
TSYS Debt Management November 2003 - May 2007
Nielsen March 2001 - August 2003
The Disney Store August 2001 - March 2002
Skills
Relationship Management, Change Control, Business Requirements, Quality Assurance, Project Management, Vendor Management, Visio, Process Improvement, Customer Service, Account Management, Software Documentation, Training, Business Analysis, CRM, Leadership, Management
Education
Johnson & Wales University 1998 — 2002
BA, Business Management
TSYS Debt Management
Education
Ryazan State Radiotechnical University (former Academy) 1969 — 1974
Arise Virtual Solutions Inc. July 2012 - Present
Dolmar Power Products June 2008 - Present
Beazer Homes, USA February 2006 - September 2007
Rhodes Furniture July 2001 - December 2005
TSYS Debt Management June 1997 - September 1999
Skills
Customer Service, Furniture, Space-planning
Education
Brenau University 1998 — 2001
MasterCard 2011 - 2015
MasterCard 2009 - 2011
MasterCard 2006 - 2009
MasterCard 2004 - 2006
The Home Depot 2002 - 2004
TSYS Debt Management 2001 - 2002
Wachovia Bank 2000 - 2001
Partners First Holdings, L.L.C. 1998 - 2000
AT&T Universal Card Services 1997 - 1998
Jax Navy FCU 1995 - 1996
Skills
Debit Cards, Risk Management, Financial Services, Fraud, Program Management, Credit Cards, Payments, Leadership, Vendor Management, Banking, Management, E-payments, Payment Systems, Payment Card Processing, Retail Banking, Cards, Mobile Payments, Process Improvement, Portfolio Management, Business Analysis, Electronic Payments, Strategic Partnerships, Credit, Analytics, Acquiring, Financial Risk
Education
University of North Florida 1988 — 1992
B.A., Mass Communications
Enhanced Recovery Company August 2010 - April 2013
Northland Group January 2007 - August 2010
TSYS Debt Management January 2005 - February 2007
OSI Collections March 2003 - February 2005
Risk Management Alternatives 2000 - 2003
Skills
Credit Risk, Executive Management, Call Centers, Budgets, Strategic Planning, Portfolio Management, Finance, Financial Analysis, Financial Services, Call Center, Project Management, Customer Experience, Process Improvement, Credit, Analysis, Skip Tracing, Vendor Management, Loans, Operations Management, Risk Management, Customer Service, Business Analysis, Training, Account Management, Sales, Credit Cards, Accounts Receivable, Negotiation, Outsourcing, Management, Microsoft Office, Team Building, Recruiting, Banking, Microsoft Excel, Mortgage Lending, Loss Mitigation, Credit Analysis, Team Leadership, Customer Satisfaction, Analytics, Leadership, Microsoft Word, Change Management
Education
University of Cincinnati 1994 — 1999
MedQuest Associates April 2011 - Present
Total Debt Management, an NCO Company September 2009 - October 2010
TSYS Debt Management May 2007 - September 2009
Culpepper & Associates November 2006 - May 2007
Culpepper and Associates, Inc November 2006 - May 2007
Home Depot Supply Lumber and Building Materials October 2005 - November 2006
Williams Bros. Lumber Co. 2005 - 2006
Interland 2004 - 2005
Skills
Databases, SSIS, Microsoft SQL Server, T-SQL, Visio, Process Improvement, SSRS, C#, Access, IIS, Database Administration, Business Intelligence, Data Warehousing, ASP.NET, Visual Basic, VB.NET, Stored Procedures, Database Design, SQL Server Management..., Crystal Reports, SQL
Education
Keller Graduate School of Management 2004 — 2006
Master of Business Administration focus, Information Systems Management
DeVry University 2000 — 2004
Bachelor of Science, Computer Information Systems; English
Humana July 2012 - Present
Rita Staffing March 2012 - July 2012
Archway Marketing Services August 2010 - November 2011
TRAK America January 2010 - September 2010
TSYS Debt Management March 2009 - September 2009
Total Debt Management an NCO Company 2009 - 2009
Marriott Vacation Club International March 1999 - November 2008
Palex Inc April 1996 - February 1999
Pick Professionals Inc. January 1995 - January 1995
KHP Services March 1992 - January 1995
Skills
HTML, JavaScript, CSS, Programming, XML, Databases, Windows, Unix, AIX, Linux, Database Design, Troubleshooting, Testing, Windows 7, Microsoft Office, System Administration, Requirements Analysis, Oracle, TCP/IP, ITIL, MySQL, ASP.NET, Microsoft SQL Server, Program Management, Disaster Recovery, Windows Server, C, SQL, Software Engineering, Analysis, Visual Basic, Systems Analysis, Database Administration, Operating Systems, Data Analysis, Software Project..., Software Documentation, Networking, C#, Software Development, VB.NET, Business Analysis, Java, Business Intelligence, SDLC, Access, Python, Security, Network Administration, Integration
Education
Polk State College 2012 — 2012
Continuing Educateion, SQL Programming
University of Missouri-Saint Louis 1995 — 1995
Continuing Ed, Unix - Administration Classes
Saginaw Valley State University 1989 — 1991
Bachelor of Science, Electrical Engineering
Oakland University 1981 — 1982
none, Electrical Engineering/Computer Science
Delta College 1978 — 1979
AS, Pre Engineering
Purchasing Power March 2014 - Present
NCO Financial Systems August 2008 - February 2014
TSYS Debt Management July 2004 - August 2008
Prudential Financial 1996 - 2004
Skills
CRM, Customer Service, Management, Project Management, Process Improvement, Leadership, Performance Improvement, Team Building, Staff Management, Risk Management, Analytics, Accounts Receivable, Process Management, Training, Vendor Management, Credit, Credit Risk, Recruiting, Analysis, Business Analysis
Education
Georgia Southern University 1992 — 1996
Bachelor of Business Administration (BBA), Business Administration and Management, General
CredAbility January 2010 - Present
TSYS Debt Management May 2007 - October 2010
rdbc, llc 2001 - 2009
NSA / Juice Plus+ 2002 - 2006
TSW International 1994 - 1997
Education
Jacksonville State University 1980 — 1985
B.S., Computer Information Systems
TSYS Debt Management IT DeveloperInnotrac Corp1999 - 2008
Education
Auburn University at Montgomery 1979 — 1981
MBA, BUSINESS
Auburn University at Montgomery 1973 — 1978
BS, PHYSICAL SCIENCE
Gwinnett Technical College
JAVA CERTIFICATION
TJ2 Photography Studios 2005 - Present
TSYS Debt Management 2002 - 2005
Alumax 1989 - 1998
Skills
Project Management, Experienced Business..., Adobe Muse, Portrait Photography, Business Process..., Website Development, Event Photography, Portraits, Business Analysis, Customer Service, Process Improvement, Commercial Photography, Digital Photography, Fine Art Photography, T-shirts, T-shirt Graphics, Sports Photography, Uniforms, Apparel, Polos, Management Consulting, Analysis, Programming, Software Development, Software Design
Education
Brenau University 1997 — 1998
BS, Computer Science
Western Carolina University 1980 — 1981
Computer Science
Assurant Specialty Property October 2007 - Present
TSYS Debt Management August 2006 - April 2007
Children's Medicine, P.C. September 2005 - April 2006
Pathway Center For Psychotherapy February 2005 - September 2005
Education
DeVry University 2008 — 2011
Bachelor's degree, Business Administration and Management, General
Gwinnett College-Lilburn 2004 — 2005
Associate's degree, Medical/Clinical Assistant
Roswell Wireless Zone December 2009 - July 2015
TSYS Debt Management September 2000 - December 2009
Pony Express Delivery Services, Inc June 1998 - September 2000
Pony Express Delivery May 1989 - June 1998
Skills
Accounting, Credit Risk, Credit, Internal Controls, Sarbanes-Oxley Act, Financial Reporting, CPA, Forecasting, Risk Management, Credit Cards, Auditing, Analysis, Budgets, Income Tax, Strategic Planning, Due Diligence, Finance, Accounts Receivable, Strategy, Leadership, Management, Cash Management, Insurance, Cash Flow
Education
University at Buffalo
BS, Accounting
TSYS Debt Management August 2005 - Present
TSYS Debt Management September 1997 - July 2005
Education
City University of New York City College
A.A.S., Design Drafting - Mechanical
Presidio Networked Solutions January 2014 - March 2014
IST Management October 2012 - July 2013
APS Healthcare June 2008 - October 2012
CareKeeper Software September 2006 - February 2008
TSYS Debt Management June 2000 - January 2006
Abaco, Inc. August 1998 - December 1999
Skills
SSIS, Microsoft SQL Server, T-SQL, ASP.NET, C#, ASP.NET MVC, VB.NET, JavaScript, Web Development, Client-server...
Education
ProData 2014 — 2014
Project Management
Georgia State University - J. Mack Robinson College of Business 2010 — 2012
Master of Business Administration (M.B.A.), Finance, Project Management
Columbus State University
Bachelor's Degree, Computer Science
University of Florida
Bachelor's Degree, Electrical Engineering
ASIA
The Santa Fe Group February 2013 - Present
ADoganspa4u October 2010 - Present
Resurgent Capital Services February 2007 - February 2013
Verizon Wireless June 2006 - February 2007
TSYS Debt Management June 2003 - April 2006
Dr. Brown January 1999 - January 2003
BTHRA February 1999 - August 1999
Sprint Yellow Pages September 1998 - February 1999
UNC Charlotte January 1997 - January 1998
Sprint January 1995 - January 1997
Skills
Compliance, Access, Budgeting, Security, Documentation, Excel, PowerPoint, Customer Service, Customer Relations, Word, Problem Solving, Process Improvement, Team Building, Microsoft Word, Management, Risk Management, Microsoft Excel, Software Documentation, Financial Analysis, Data Analysis, Leadership, Call Center, Microsoft Office, Budgets, Portfolio Management, Credit Cards, Operations Management, Finance, Event Planning, Call Centers, Credit, Accounts Receivable, Financial Services, Banking, Accounting, Troubleshooting, Analysis, Vendor Management, Auditing, Business Analysis, Project Management, Strategic Planning
Education
University of Phoenix 2004 — 2005
MBA/TM, Technology Management
University of Phoenix 2004 — 2005
M. B. A, Technology Mgmt2005
Southern Wesleyan University 2000 — 2003
B.S, Business Management2003
Wytheville Community College 1992 — 1994
A.A.S, Electronics Engineering Technology