Tunstall Americas
Industry: Company
DescriptionHeadquarters: Oceanside, NY Founded: 1981 Subsidiaries: LSSB Corporation, Answer Connecticut Inc., Parent organization: Tunstall Group LimitedFeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee outside Moved, closed, or was never hereReportTunstall AmericasWebsiteDirections Saved (0) Saved Save 11 Google reviews Call center in Queens, New York Address: 36-36 33rd St, Astoria, NY 11106 Phone: (800) 286-2622Place name: : Website: : Hours: Category: : : : : Website: http://americas.tunstall.com/ Category: Call center Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo.Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Tunstall Americas Posting publicly on the Web Write a review Reviews 11 Google reviews
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Tunstall Americas Employees
Employee
Years
Job
Industry
Cleveland Edwards Cleveland Edwards's Tunstall Americas Experience January 2005 - June 2008
Job Student Intern Group Insurance Short Term Disability at Prudential Financial
Industry Higher Education
Experience
Borough of Manhattan Community College August 2012 - Present
Prudential Financial June 2015 - August 2015
New York State Senator Gustavo Rivera's District Office January 2014 - April 2014
Atlantic Coast Media Group April 2010 - August 2012
Atlantic Coast Media Group February 2009 - April 2010
Time Warner Cable August 2008 - January 2009
Tunstall Americas January 2005 - June 2008
Tunstall Americas 2005 - 2005
New York University September 2001 - May 2004
Skills
Customer Service, Sales, Team Building, Call Centers, Public Speaking, Leadership, Budgets, Customer Retention, Event Planning, Microsoft Excel, Sales Development..., PowerPoint, E-commerce, Email Marketing, Microsoft Office, Cross-functional Team..., Interviews, Lotus Notes
Education
Borough of Manhattan Community College 2009 — 2013
Associate of Arts (AA), Liberal Arts, GPA 3.85
Columbia University in the City of New York 2014 — 2016
Bachelor of Arts (B.A.), Financial Economics
Borough of Manhattan Community College August 2012 - Present
Prudential Financial June 2015 - August 2015
New York State Senator Gustavo Rivera's District Office January 2014 - April 2014
Atlantic Coast Media Group April 2010 - August 2012
Atlantic Coast Media Group February 2009 - April 2010
Time Warner Cable August 2008 - January 2009
Tunstall Americas January 2005 - June 2008
Tunstall Americas 2005 - 2005
New York University September 2001 - May 2004
Skills
Customer Service, Sales, Team Building, Call Centers, Public Speaking, Leadership, Budgets, Customer Retention, Event Planning, Microsoft Excel, Sales Development..., PowerPoint, E-commerce, Email Marketing, Microsoft Office, Cross-functional Team..., Interviews, Lotus Notes
Education
Borough of Manhattan Community College 2009 — 2013
Associate of Arts (AA), Liberal Arts, GPA 3.85
Columbia University in the City of New York 2014 — 2016
Bachelor of Arts (B.A.), Financial Economics
Davis Matos Davis Matos's Tunstall Americas Experience August 2006 - August 2009
Job Technical Service Specialist at Whyte Hirschboeck Dudek S.C
Industry Information Technology and Services
Experience
Whyte Hirschboeck Dudek S.C. September 2011 - Present
PcBodyshop August 2012 - Present
American Family Insurance June 2011 - September 2011
Tunstall Americas August 2006 - August 2009
Skills
Active Directory, Windows 7, Microsoft Office, Troubleshooting, Management, Technical Support, XP, Computer Hardware, Cisco Call Manager, Windows Server, Help Desk Support, IIS, VMware ESX, Customer Service, Visio, DHCP, Printers, Computer Repair, Computer Diagnostics, Teamwork, Symantec Antivirus, Software Documentation, Networking, Windows, Citrix, Windows XP Pro, System Administration, Microsoft Exchange, Network Administration, Virus Removal, Laptops, Outlook, Servers, Cisco Technologies, Dell Computers, Remote Desktop, Antivirus, Server Administration, Workstations, Hardware Support, Training, Windows Vista, Access, Blackberry Enterprise..., Microsoft SQL Server, SharePoint, Windows XP, Integration, Databases, Visual Basic
Education
Madison Area Technical College 2014 — 2016
Associate's Degree, Network Security Specialist
University of Phoenix 2009 — 2011
BSIT/Telecommunications and Networking University of Phoenix., Computer Science, 3.06
Universidad Automona de Santo Domingo UASD 1996 — 2002
Ingeniero en Sistemas de Informacion
Whyte Hirschboeck Dudek S.C. September 2011 - Present
PcBodyshop August 2012 - Present
American Family Insurance June 2011 - September 2011
Tunstall Americas August 2006 - August 2009
Skills
Active Directory, Windows 7, Microsoft Office, Troubleshooting, Management, Technical Support, XP, Computer Hardware, Cisco Call Manager, Windows Server, Help Desk Support, IIS, VMware ESX, Customer Service, Visio, DHCP, Printers, Computer Repair, Computer Diagnostics, Teamwork, Symantec Antivirus, Software Documentation, Networking, Windows, Citrix, Windows XP Pro, System Administration, Microsoft Exchange, Network Administration, Virus Removal, Laptops, Outlook, Servers, Cisco Technologies, Dell Computers, Remote Desktop, Antivirus, Server Administration, Workstations, Hardware Support, Training, Windows Vista, Access, Blackberry Enterprise..., Microsoft SQL Server, SharePoint, Windows XP, Integration, Databases, Visual Basic
Education
Madison Area Technical College 2014 — 2016
Associate's Degree, Network Security Specialist
University of Phoenix 2009 — 2011
BSIT/Telecommunications and Networking University of Phoenix., Computer Science, 3.06
Universidad Automona de Santo Domingo UASD 1996 — 2002
Ingeniero en Sistemas de Informacion
Andrea Taillon Andrea Taillon's Tunstall Americas Experience February 2012 - Present
Job Telecommunications Agent at Tunstall/Amac
Industry Telecommunications
Experience
Tunstall Americas February 2012 - Present
Clean Water Action June 2008 - February 2012
Skills
Fundraising, Leadership, Training, Community Organizing, Politics, Environmental Awareness, Community Outreach, Grassroots Organizing, Hospitality, Customer Service, Nonprofits, Performing Arts, Civic Engagement, Telecommunications, Social Networking, Event Planning, Public Relations, Volunteer Training, Volunteer Recruiting, Non-profit..., Public Speaking, Time Management, Volunteer Management, Management, Event Management, Grant Writing, Community Development
Education
Rhode Island College
Bachelor of Arts (B.A.) Communication and minor in Political Science, Organizational Communication, General
Tunstall Americas February 2012 - Present
Clean Water Action June 2008 - February 2012
Skills
Fundraising, Leadership, Training, Community Organizing, Politics, Environmental Awareness, Community Outreach, Grassroots Organizing, Hospitality, Customer Service, Nonprofits, Performing Arts, Civic Engagement, Telecommunications, Social Networking, Event Planning, Public Relations, Volunteer Training, Volunteer Recruiting, Non-profit..., Public Speaking, Time Management, Volunteer Management, Management, Event Management, Grant Writing, Community Development
Education
Rhode Island College
Bachelor of Arts (B.A.) Communication and minor in Political Science, Organizational Communication, General
Keith Coutain Keith Coutain's Tunstall Americas Experience April 2012 - Present
Job Salesforce.com Developer at Tunstall Americas
Industry Telecommunications
Experience
Tunstall Americas April 2012 - Present
Call4health June 2008 - March 2012
Skills
Junior Salesforce..., Junior Java/ C, C++..., MS SQL, Databases, JavaScript, Eclipse, Visual Studio, Integration, Microsoft SQL Server, Troubleshooting, Amtelco Developer, C#, SQL, Salesforce.com, Visio, Oracle Application..., Access, HTML, Project Management, CRM, Customer Service, Team Building, Team Leadership, Strategic Planning, Process Improvement, Call Centers
Education
Palm Beach State College
Computer Programming
Tunstall Americas April 2012 - Present
Call4health June 2008 - March 2012
Skills
Junior Salesforce..., Junior Java/ C, C++..., MS SQL, Databases, JavaScript, Eclipse, Visual Studio, Integration, Microsoft SQL Server, Troubleshooting, Amtelco Developer, C#, SQL, Salesforce.com, Visio, Oracle Application..., Access, HTML, Project Management, CRM, Customer Service, Team Building, Team Leadership, Strategic Planning, Process Improvement, Call Centers
Education
Palm Beach State College
Computer Programming
Robert Ruggiero Robert Ruggiero's Tunstall Americas Experience November 1997 - July 2013
Job Accountant at Techclean Industries, LTD
Industry Hospital & Health Care
Experience
Techclean Industries, LTD September 2013 - Present
Tunstall Americas November 1997 - July 2013
American Medical Alert Corporation January 1990 - October 1997
Skills
Accounts Payable, Account Reconciliation, Accounts Receivable, Payroll, General Ledger, Accounting, Cash Flow, ADP Payroll, Analysis, Process Improvement, Financial Analysis, Teamwork, Access, Management, Auditing, ERP, Time Management, Finance, Budgets, Invoicing
Education
Adelphi University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Techclean Industries, LTD September 2013 - Present
Tunstall Americas November 1997 - July 2013
American Medical Alert Corporation January 1990 - October 1997
Skills
Accounts Payable, Account Reconciliation, Accounts Receivable, Payroll, General Ledger, Accounting, Cash Flow, ADP Payroll, Analysis, Process Improvement, Financial Analysis, Teamwork, Access, Management, Auditing, ERP, Time Management, Finance, Budgets, Invoicing
Education
Adelphi University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Jeremy Bustos Jeremy Bustos's Tunstall Americas Experience November 2007 - October 2014
Job Accounts Payable Coordinator at Anomaly
Industry Marketing and Advertising
Experience
Anomaly November 2014 - Present
Tunstall Americas November 2007 - October 2014
Skills
Accounts Payable, Microsoft Excel, Accounting, Finance, General Ledger, Outlook, Invoicing, Microsoft Word, Teamwork, Financial Analysis, Bookkeeping, Process Improvement, Financial Reporting, Internal Controls, Management, QuickBooks, Accounts Receivable, Account Reconciliation, Self-starter, Bank Reconciliation, Intercompany...
Education
Queens College
Bachelor of Arts (BA)
Anomaly November 2014 - Present
Tunstall Americas November 2007 - October 2014
Skills
Accounts Payable, Microsoft Excel, Accounting, Finance, General Ledger, Outlook, Invoicing, Microsoft Word, Teamwork, Financial Analysis, Bookkeeping, Process Improvement, Financial Reporting, Internal Controls, Management, QuickBooks, Accounts Receivable, Account Reconciliation, Self-starter, Bank Reconciliation, Intercompany...
Education
Queens College
Bachelor of Arts (BA)
Rob Yanes Rob Yanes's Tunstall Americas Experience January 2013 - January 2015
Job Client Services Professional
Industry Medical Devices
Experience
Tunstall Americas January 2013 - January 2015
Tunstall Americas August 2012 - January 2013
American Medical Alert July 2005 - August 2012
American Medical Alert December 2003 - June 2005
Phoenix Media/Communications Group June 2001 - June 2002
FNX Radio Network January 2001 - June 2001
Skills
Customer Service, Medical Devices, Project Management, Call Centers, Team Building, Account Management, Cross-functional Team..., Customer Satisfaction, Data Analysis, Leadership, Management, Process Improvement, Quality Assurance, Salesforce.com, Troubleshooting, Vendor Management, Operations Management, Product Management, Sales, Software Documentation, Team Leadership, Training, Program Management, CRM, Telecommunications, Healthcare, Sales Operations, Employee Training, Customer Experience, Recruiting, Visio, Microsoft Excel, Technical Support, Product Development, Outlook, Data Entry, Microsoft Word, PowerPoint, Strategic Planning, Strategy, Teamwork, Microsoft Office
Education
The City University of New York - The City College of New York 2009 — 2011
Bachelor of Arts (B.A.), Sociology, 3.62
Tunstall Americas January 2013 - January 2015
Tunstall Americas August 2012 - January 2013
American Medical Alert July 2005 - August 2012
American Medical Alert December 2003 - June 2005
Phoenix Media/Communications Group June 2001 - June 2002
FNX Radio Network January 2001 - June 2001
Skills
Customer Service, Medical Devices, Project Management, Call Centers, Team Building, Account Management, Cross-functional Team..., Customer Satisfaction, Data Analysis, Leadership, Management, Process Improvement, Quality Assurance, Salesforce.com, Troubleshooting, Vendor Management, Operations Management, Product Management, Sales, Software Documentation, Team Leadership, Training, Program Management, CRM, Telecommunications, Healthcare, Sales Operations, Employee Training, Customer Experience, Recruiting, Visio, Microsoft Excel, Technical Support, Product Development, Outlook, Data Entry, Microsoft Word, PowerPoint, Strategic Planning, Strategy, Teamwork, Microsoft Office
Education
The City University of New York - The City College of New York 2009 — 2011
Bachelor of Arts (B.A.), Sociology, 3.62
Erving Percy Erving Percy's Tunstall Americas Experience May 2011 - April 2015
Job Pharmaceutical Project / Account Manager
Industry Marketing and Advertising
Experience
Flashpoint Medica May 2015 - June 2015
Tunstall Americas May 2011 - April 2015
Health Science Communication December 2010 - May 2011
Health Science Communications October 2006 - December 2010
Adelphi Publications Inc April 2006 - October 2006
Ogilvy Healthworld October 2005 - March 2006
QED Communications/Quintiles, Inc December 2001 - June 2005
Curry, Martin, Schiavelli, Inc January 2000 - July 2001
Skills
Marketing Strategy, Healthcare, Account Management, Budgets, CRM, Oncology, Leadership, Management, Integrated Marketing, Human Resources, Event Planning, Digital Strategy, Diabetes, Marketing Communications, Program Management, Project Management, Microsoft Excel, Public Speaking, Social Media, Strategic Planning, Trade Shows, Training, Advertising, CME, Clinical Trials, Cross-functional Team..., Customer Service, Pharmaceutical Industry
Education
City University of New York City College 1993 — 1996
Associates Degree, Marketing and Sales
Baruch College, City University of New York (CUNY)
BA, Marketing and Sales
Flashpoint Medica May 2015 - June 2015
Tunstall Americas May 2011 - April 2015
Health Science Communication December 2010 - May 2011
Health Science Communications October 2006 - December 2010
Adelphi Publications Inc April 2006 - October 2006
Ogilvy Healthworld October 2005 - March 2006
QED Communications/Quintiles, Inc December 2001 - June 2005
Curry, Martin, Schiavelli, Inc January 2000 - July 2001
Skills
Marketing Strategy, Healthcare, Account Management, Budgets, CRM, Oncology, Leadership, Management, Integrated Marketing, Human Resources, Event Planning, Digital Strategy, Diabetes, Marketing Communications, Program Management, Project Management, Microsoft Excel, Public Speaking, Social Media, Strategic Planning, Trade Shows, Training, Advertising, CME, Clinical Trials, Cross-functional Team..., Customer Service, Pharmaceutical Industry
Education
City University of New York City College 1993 — 1996
Associates Degree, Marketing and Sales
Baruch College, City University of New York (CUNY)
BA, Marketing and Sales
Joe Sarno Joe Sarno's Tunstall Americas Experience October 2014 - Present
Job Director, Sales / Operations | Pharmaceutical Group at Tunstall Americas
Industry Pharmaceuticals
Experience
Tunstall Americas October 2014 - Present
WPI Ventures LLC July 2012 - October 2014
WPI Ventures LLC January 2011 - February 2014
FFP Global 2008 - 2011
Vantage Deluxe World Travel 2007 - 2008
WPI Advertising 2001 - 2007
Protocol Global Solutions {Formerly Cross Industry Communications} 2000 - 2001
Cross Industry Communications 1991 - 1999
InfoPlus Inc. 1985 - 1990
Skills
Sales, Customer Service, Leadership, Analysis, Call Center, Operations Management, Sales Management, CRM, Advertising, New Business Development, Project Management, Strategic Partnerships, Business Development, Management, Marketing, Start-ups, Call Centers, P&L Management, Direct Marketing, Lead Generation, Vendor Management, Outsourcing, Strategy, Process Improvement, Program Management, Strategic Planning, Team Building, Account Management, Salesforce.com, Competitive Analysis, Analytics, Executive Management, Change Management, Cross-functional Team..., Contract Negotiation, Entrepreneurship, Product Management, E-commerce
Education
Northeastern University
Tunstall Americas October 2014 - Present
WPI Ventures LLC July 2012 - October 2014
WPI Ventures LLC January 2011 - February 2014
FFP Global 2008 - 2011
Vantage Deluxe World Travel 2007 - 2008
WPI Advertising 2001 - 2007
Protocol Global Solutions {Formerly Cross Industry Communications} 2000 - 2001
Cross Industry Communications 1991 - 1999
InfoPlus Inc. 1985 - 1990
Skills
Sales, Customer Service, Leadership, Analysis, Call Center, Operations Management, Sales Management, CRM, Advertising, New Business Development, Project Management, Strategic Partnerships, Business Development, Management, Marketing, Start-ups, Call Centers, P&L Management, Direct Marketing, Lead Generation, Vendor Management, Outsourcing, Strategy, Process Improvement, Program Management, Strategic Planning, Team Building, Account Management, Salesforce.com, Competitive Analysis, Analytics, Executive Management, Change Management, Cross-functional Team..., Contract Negotiation, Entrepreneurship, Product Management, E-commerce
Education
Northeastern University
Jeremy Simons Jeremy Simons's Tunstall Americas Experience May 2014 - Present
Job Webmaster at Tunstall Americas
Industry Design
Experience
Tunstall Americas May 2014 - Present
JS Web and Graphic Design May 2010 - Present
Tunstall Americas November 2013 - May 2014
New England Institute of Technology October 2009 - May 2010
Loeckler Associates, Inc. June 2004 - October 2009
Skills
InDesign, Dreamweaver, Flash, Illustrator, After Effects, Mac, Web Design, Photoshop, Graphics
Education
New England Institute of Technology 2014 — 2016
Bachelor's Degree, Video Game Design
New England Institute of Technology 2012 — 2014
Associate's Degree, Video Game Design
New England Institute of Technology 2009 — 2010
Associate in Science, Multimedia, Web Design, Graphics
Tunstall Americas May 2014 - Present
JS Web and Graphic Design May 2010 - Present
Tunstall Americas November 2013 - May 2014
New England Institute of Technology October 2009 - May 2010
Loeckler Associates, Inc. June 2004 - October 2009
Skills
InDesign, Dreamweaver, Flash, Illustrator, After Effects, Mac, Web Design, Photoshop, Graphics
Education
New England Institute of Technology 2014 — 2016
Bachelor's Degree, Video Game Design
New England Institute of Technology 2012 — 2014
Associate's Degree, Video Game Design
New England Institute of Technology 2009 — 2010
Associate in Science, Multimedia, Web Design, Graphics
Jami Ritter Jami Ritter's Tunstall Americas Experience December 2014 - Present
Job Senior Vice President, Systems and Quality at Tunstall Americas
Industry Consumer Services
Experience
Tunstall Americas December 2014 - Present
Thought Leaders Consulting Group April 2014 - December 2014
Women's Empowerment Initiative August 2013 - December 2014
Philips Lifeline October 2011 - September 2013
Philips Lifeline October 2000 - October 2011
Internet Strategies, Inc., Ashland MA 1999 - 2000
CareGroup, Inc., Boston, MA 1996 - 1999
Arthur D. Little, Inc., Cambridge, MA 1991 - 1996
Birch & Davis Associates, Inc., Silver Spring, MD 1985 - 1991
Skills
Change Management, Leadership, Process Improvement, Team Building, Strategic Planning, Business Process..., Management, Business Planning, Healthcare, Budgets, Cross-functional Team..., Vendor Management, Coaching, Troubleshooting, B2B, Call Centers, Project Management, Start-ups, Strategy, Product Management, Mergers & Acquisitions, Customer Satisfaction, Sales, Marketing Strategy, Integration, Human Resources, Sales Operations, CRM, Customer Service, Business Strategy, Operations Management
Education
University of Maryland - Robert H. Smith School of Business
Master of Business Administration (MBA), Finance and Operations Research
Tunstall Americas December 2014 - Present
Thought Leaders Consulting Group April 2014 - December 2014
Women's Empowerment Initiative August 2013 - December 2014
Philips Lifeline October 2011 - September 2013
Philips Lifeline October 2000 - October 2011
Internet Strategies, Inc., Ashland MA 1999 - 2000
CareGroup, Inc., Boston, MA 1996 - 1999
Arthur D. Little, Inc., Cambridge, MA 1991 - 1996
Birch & Davis Associates, Inc., Silver Spring, MD 1985 - 1991
Skills
Change Management, Leadership, Process Improvement, Team Building, Strategic Planning, Business Process..., Management, Business Planning, Healthcare, Budgets, Cross-functional Team..., Vendor Management, Coaching, Troubleshooting, B2B, Call Centers, Project Management, Start-ups, Strategy, Product Management, Mergers & Acquisitions, Customer Satisfaction, Sales, Marketing Strategy, Integration, Human Resources, Sales Operations, CRM, Customer Service, Business Strategy, Operations Management
Education
University of Maryland - Robert H. Smith School of Business
Master of Business Administration (MBA), Finance and Operations Research
Keith Tremblay Keith Tremblay's Tunstall Americas Experience March 2015 - Present
Job IT Development Manager at Tunstall Americas
Industry Banking
Experience
Tunstall Americas March 2015 - Present
Citizens Bank April 2011 - September 2014
The Computer Merchant 2006 - 2011
Robert Half Technology 2004 - 2005
CVS Caremark Corporation 2002 - 2004
Skills
Business Analysis, Change Management, Requirements Analysis, Project Delivery, Retail Banking, Project Management, Commercial Banking, Operational Risk, Project Planning, Project Coordination, Leadership, Technical Translation, Creative Problem Solving, Requirements Gathering, Persuasive Presentations, Regulatory Analysis, Telehealth
Education
Johnson & Wales University
Bachelor of Science (B.S.), Information Science
Tunstall Americas March 2015 - Present
Citizens Bank April 2011 - September 2014
The Computer Merchant 2006 - 2011
Robert Half Technology 2004 - 2005
CVS Caremark Corporation 2002 - 2004
Skills
Business Analysis, Change Management, Requirements Analysis, Project Delivery, Retail Banking, Project Management, Commercial Banking, Operational Risk, Project Planning, Project Coordination, Leadership, Technical Translation, Creative Problem Solving, Requirements Gathering, Persuasive Presentations, Regulatory Analysis, Telehealth
Education
Johnson & Wales University
Bachelor of Science (B.S.), Information Science
Keith Tillier Keith Tillier's Tunstall Americas Experience December 2013 - Present
Job Manager, IT Production Support at Tunstall Americas
Industry Hospital & Health Care
Experience
Tunstall Americas December 2013 - Present
Tunstall AMAC January 2011 - December 2013
MD On Call Acquisition Corp An American Medical Alert Corp. Subsidiary May 2004 - January 2011
Smart Management, Inc. May 2001 - May 2004
Skills
Vendor Management, Outsourcing, Program Management, Product Development, CRM, Team Building, Sales, Operations Management, Account Management, Team Leadership, Call Center, Telecommunications, Project Management, Software Documentation, Team Management, Management, Quality Assurance, Strategic Planning, System Administration, Call Centers, Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Office, Training, Leadership, Teamwork, Analysis, Process Improvement, Access, Business Development, Employee Training, Coaching, Business Analysis, Budgets, Project Planning, Cross-functional Team...
Education
Dean College 2012 — 2014
Business Administration and Management, General
University of Rhode Island 1999 — 2002
Computer Science
Tunstall Americas December 2013 - Present
Tunstall AMAC January 2011 - December 2013
MD On Call Acquisition Corp An American Medical Alert Corp. Subsidiary May 2004 - January 2011
Smart Management, Inc. May 2001 - May 2004
Skills
Vendor Management, Outsourcing, Program Management, Product Development, CRM, Team Building, Sales, Operations Management, Account Management, Team Leadership, Call Center, Telecommunications, Project Management, Software Documentation, Team Management, Management, Quality Assurance, Strategic Planning, System Administration, Call Centers, Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Office, Training, Leadership, Teamwork, Analysis, Process Improvement, Access, Business Development, Employee Training, Coaching, Business Analysis, Budgets, Project Planning, Cross-functional Team...
Education
Dean College 2012 — 2014
Business Administration and Management, General
University of Rhode Island 1999 — 2002
Computer Science
Heidi Wagner Heidi Wagner's Tunstall Americas Experience April 2013 - Present
Job QA/RA Specialist at Tunstall Americas
Industry Medical Devices
Experience
Tunstall Americas April 2013 - Present
Genzyme July 2012 - April 2013
Alexion Pharmaceuticals March 2009 - July 2012
Alexion Pharmaceuticals May 2007 - February 2009
Skills
Aseptic Technique, Validation, Cell Culture, GMP, CAPA, Trackwise, Aseptic Processing, Change Control, SOP, Quality Assurance, Quality Auditing, Biotechnology, Biopharmaceuticals, FDA, 21 CFR Part 11, HPLC, Lifesciences, Fermentation, LIMS, Quality Control, V&V, SOP development, Technology Transfer, Chromatography, Filtration, cGMP practices, Protein Purification, Quality System, ISO 13485, Computer System..., Bioreactor, Deviations, Regulatory Affairs, Vaccines, Cleaning Validation, GxP, cGMP manufacturing, HIPAA, ISO 14001, Life Sciences
Education
Community College of Rhode Island
Associate's degree
Community College of Rhode Island 2005 — 2007
Biotechnology Certification, Biotechnology
EWG
Tunstall Americas April 2013 - Present
Genzyme July 2012 - April 2013
Alexion Pharmaceuticals March 2009 - July 2012
Alexion Pharmaceuticals May 2007 - February 2009
Skills
Aseptic Technique, Validation, Cell Culture, GMP, CAPA, Trackwise, Aseptic Processing, Change Control, SOP, Quality Assurance, Quality Auditing, Biotechnology, Biopharmaceuticals, FDA, 21 CFR Part 11, HPLC, Lifesciences, Fermentation, LIMS, Quality Control, V&V, SOP development, Technology Transfer, Chromatography, Filtration, cGMP practices, Protein Purification, Quality System, ISO 13485, Computer System..., Bioreactor, Deviations, Regulatory Affairs, Vaccines, Cleaning Validation, GxP, cGMP manufacturing, HIPAA, ISO 14001, Life Sciences
Education
Community College of Rhode Island
Associate's degree
Community College of Rhode Island 2005 — 2007
Biotechnology Certification, Biotechnology
EWG
Judy Ryder Hayes Judy Ryder Hayes's Tunstall Americas Experience May 2013 - November 2014
Job Marketing/Communications Specialist
Industry Hospital & Health Care
Experience
Ryder Creative Group 2012 - Present
Tunstall Americas May 2013 - November 2014
Alternate Solutions HealthCare System 2009 - 2012
Alternate Solutions HomeCare 2000 - 2009
SS&C TECHNOLOGIES, INCORPORATED 1996 - 1999
Skills
Microsoft Exchange, Customer Service, Event Planning, Organizational Culture, Workshop Facilitation, Medical Terminology, SurveyMonkey, Donor Recognition, Coordinating Special..., Public Speaking, Conference Coordination, Account Management, Social Media Marketing, Marketing, Marketing Communications, Fundraising, Recruiting
Education
Kent State University
Political Science and Government
Wright State University
Bachelor's Degree
Wright State University
Bachelor of Arts (B.A.), Liberal Arts and Sciences/History
Ryder Creative Group 2012 - Present
Tunstall Americas May 2013 - November 2014
Alternate Solutions HealthCare System 2009 - 2012
Alternate Solutions HomeCare 2000 - 2009
SS&C TECHNOLOGIES, INCORPORATED 1996 - 1999
Skills
Microsoft Exchange, Customer Service, Event Planning, Organizational Culture, Workshop Facilitation, Medical Terminology, SurveyMonkey, Donor Recognition, Coordinating Special..., Public Speaking, Conference Coordination, Account Management, Social Media Marketing, Marketing, Marketing Communications, Fundraising, Recruiting
Education
Kent State University
Political Science and Government
Wright State University
Bachelor's Degree
Wright State University
Bachelor of Arts (B.A.), Liberal Arts and Sciences/History
DeNita McGuinn DeNita McGuinn's Tunstall Americas Experience May 2014 - Present
Job Vice President, Regional Sales at Tunstall Americas
Industry Hospital & Health Care
Experience
Tunstall Americas May 2014 - Present
College Nannies & Tutors, Grayson GA January 2010 - May 2014
Philips Home Monitoring, Lifeline January 2004 - December 2009
Care 24, Inc. November 1996 - December 2003
Skills
Team Building, Entrepreneurship, Sales Management, Strategic Planning, Account Management, New Business Development, Marketing, Marketing Strategy, Healthcare, Sales Operations, Medical Devices, Sales, Cold Calling, Coaching, Business Development, Selling, Training, Small Business, Customer Service, Start-ups, Strategy, Leadership, CRM, Management, Cross-functional Team...
Education
California Coast University 1998 — 2001
BS in Business, Business
Tunstall Americas May 2014 - Present
College Nannies & Tutors, Grayson GA January 2010 - May 2014
Philips Home Monitoring, Lifeline January 2004 - December 2009
Care 24, Inc. November 1996 - December 2003
Skills
Team Building, Entrepreneurship, Sales Management, Strategic Planning, Account Management, New Business Development, Marketing, Marketing Strategy, Healthcare, Sales Operations, Medical Devices, Sales, Cold Calling, Coaching, Business Development, Selling, Training, Small Business, Customer Service, Start-ups, Strategy, Leadership, CRM, Management, Cross-functional Team...
Education
California Coast University 1998 — 2001
BS in Business, Business
Krystal Potenza Krystal Potenza's Tunstall Americas Experience November 2014 - Present
Job Marketing Coordinator at Tunstall
Industry Medical Devices
Experience
Tunstall Americas November 2014 - Present
Waste Management, Inc. June 2011 - March 2014
Waste Management, Inc. August 2007 - May 2011
Providence Monthly/East Side Monthly December 2006 - June 2007
Island Def Jam Music Group 2006 - 2007
Skills
Marketing, Advertising, Sales, Social Media Marketing, Leadership, Customer Service, Social Networking, Event Planning, Marketing Strategy, Marketing Communications, Social Media, Negotiation, Team Building, Salesforce.com, Account Management, Strategic Planning, Microsoft Office, Sales Management, Event Management, Public Relations, Waste Management, Sustainability, New Business Development, Photoshop, Email Marketing, Online Marketing, Market Research, B2B, Waste, Media Relations, Facebook, Branding & Identity, Project Management, Microsoft Excel, Adobe Creative Suite, Microsoft Word, Cold Calling, PowerPoint, Online Advertising, Press Releases, Graphic Design, Public Speaking, Outlook, Operations Management, Blogging, Logistics, Hazardous Waste..., Editing, InDesign, iContact
Education
Johnson & Wales University 2003 — 2007
Bachelor’s Degree, Marketing, 3.65 GPA
Tunstall Americas November 2014 - Present
Waste Management, Inc. June 2011 - March 2014
Waste Management, Inc. August 2007 - May 2011
Providence Monthly/East Side Monthly December 2006 - June 2007
Island Def Jam Music Group 2006 - 2007
Skills
Marketing, Advertising, Sales, Social Media Marketing, Leadership, Customer Service, Social Networking, Event Planning, Marketing Strategy, Marketing Communications, Social Media, Negotiation, Team Building, Salesforce.com, Account Management, Strategic Planning, Microsoft Office, Sales Management, Event Management, Public Relations, Waste Management, Sustainability, New Business Development, Photoshop, Email Marketing, Online Marketing, Market Research, B2B, Waste, Media Relations, Facebook, Branding & Identity, Project Management, Microsoft Excel, Adobe Creative Suite, Microsoft Word, Cold Calling, PowerPoint, Online Advertising, Press Releases, Graphic Design, Public Speaking, Outlook, Operations Management, Blogging, Logistics, Hazardous Waste..., Editing, InDesign, iContact
Education
Johnson & Wales University 2003 — 2007
Bachelor’s Degree, Marketing, 3.65 GPA
Shakina Mitchell Shakina Mitchell's Tunstall Americas Experience March 2012 - April 2013
Job Medical Assistant At Gastro Assoc. of Brooklyn
Industry Hospital & Health Care
Experience
Health Check January 2015 - May 2015
Global Contact Services (GCS) March 2014 - January 2015
Tunstall Americas March 2012 - April 2013
Skills
Call Centers, Telecommunications, Customer Satisfaction, Team Leadership, Workforce Management, Customer Service, Software Documentation, Telephone Skills, Data Entry, Access, EAGLE/IDX
Education
Allen School-Brooklyn 2014 — 2015
Certificate, Medical Assistant
The Allen School of Health Sciences 2014 — 2015
Medical Assistant
Health Check January 2015 - May 2015
Global Contact Services (GCS) March 2014 - January 2015
Tunstall Americas March 2012 - April 2013
Skills
Call Centers, Telecommunications, Customer Satisfaction, Team Leadership, Workforce Management, Customer Service, Software Documentation, Telephone Skills, Data Entry, Access, EAGLE/IDX
Education
Allen School-Brooklyn 2014 — 2015
Certificate, Medical Assistant
The Allen School of Health Sciences 2014 — 2015
Medical Assistant
Candida Baez Candida Baez's Tunstall Americas Experience February 2011 - May 2014
Job Operations Manager at Montefiore Orthopedic Surgery
Industry Hospital & Health Care
Experience
Montefiore Medical Center May 2014 - Present
Tunstall Americas February 2011 - May 2014
American Medical Alert Corp (AMAC) July 2009 - February 2011
American Medical Alert Corp (AMAC) March 2007 - July 2009
The Zucker Hillside Hospital-North Shore LIJ October 2004 - April 2005
Skills
Account Management, Call Centers, Customer Service, Team Leadership, Telecommunications, Customer Experience, Management, Team Management, Customer Satisfaction, Quality Assurance, Training, Vendor Management, Leadership, Team Building, Healthcare, Process Improvement, Healthcare Management
Education
Queens College 2006 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General
Queensborough Community College 2003 — 2005
Associates in Liberal Arts and Sciences, Focus in Psychology
Montefiore Medical Center May 2014 - Present
Tunstall Americas February 2011 - May 2014
American Medical Alert Corp (AMAC) July 2009 - February 2011
American Medical Alert Corp (AMAC) March 2007 - July 2009
The Zucker Hillside Hospital-North Shore LIJ October 2004 - April 2005
Skills
Account Management, Call Centers, Customer Service, Team Leadership, Telecommunications, Customer Experience, Management, Team Management, Customer Satisfaction, Quality Assurance, Training, Vendor Management, Leadership, Team Building, Healthcare, Process Improvement, Healthcare Management
Education
Queens College 2006 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General
Queensborough Community College 2003 — 2005
Associates in Liberal Arts and Sciences, Focus in Psychology
Paul Stasio Paul Stasio's Tunstall Americas Experience August 2013 - Present
Job Help Desk Associate at Tunstall Americas
Industry Information Technology and Services
Experience
Tunstall Americas August 2013 - Present
Allegan County Michigan Works May 2012 - August 2012
Kalamazoo Valley Community College September 2011 - December 2011
Ferris State University September 1999 - May 2001
Skills
Customer Service, Customer Escalation..., Help Desk Support, Computer Hardware, Computer Repair, Microsoft Operating..., Microsoft Servers, Linux, Novell Netware, Network Security, DNS, DHCP, Multicast, Active Directory, Microsoft Office, SDLC, Visual Studio, Programming, .NET, Visual C#, Visual Basic, Turbo Pascal, Lotus Notes, Virtual PC, Wireshark, Nmap, AirSnort, Process Explorer, UBCD, Antivirus, Firewalls, MMC, Oscilloscope, CompTIA A+ Certification, CompTIA Network+..., Technical Writing, User Manual Development, Technical Documentation
Education
Kalamazoo Valley Community College 2010 — 2012
Associate of Science (AS), Computer Support Technician
Ferris State University 1998 — 2001
Computer Networks and Systems
Tunstall Americas August 2013 - Present
Allegan County Michigan Works May 2012 - August 2012
Kalamazoo Valley Community College September 2011 - December 2011
Ferris State University September 1999 - May 2001
Skills
Customer Service, Customer Escalation..., Help Desk Support, Computer Hardware, Computer Repair, Microsoft Operating..., Microsoft Servers, Linux, Novell Netware, Network Security, DNS, DHCP, Multicast, Active Directory, Microsoft Office, SDLC, Visual Studio, Programming, .NET, Visual C#, Visual Basic, Turbo Pascal, Lotus Notes, Virtual PC, Wireshark, Nmap, AirSnort, Process Explorer, UBCD, Antivirus, Firewalls, MMC, Oscilloscope, CompTIA A+ Certification, CompTIA Network+..., Technical Writing, User Manual Development, Technical Documentation
Education
Kalamazoo Valley Community College 2010 — 2012
Associate of Science (AS), Computer Support Technician
Ferris State University 1998 — 2001
Computer Networks and Systems
Peter Trask Peter Trask's Tunstall Americas Experience June 2013 - December 2014
Job Revenue, Billing & Collections Manager at Walker
Industry Medical Devices
Experience
Walker October 2015 - Present
Boston Children's Hospital 2015 - 2015
Tunstall Americas June 2013 - December 2014
Affiliated Professional Services December 2004 - September 2012
Demos Consulting Group May 2000 - November 2004
OEM Development Corp. August 1998 - March 2000
Communica, Inc. November 1992 - March 1998
Social Security Administration June 1990 - November 1992
Cohasset Fire Department August 1983 - September 1988
Skills
Accounts Receivable, Quickbooks, Accounting, Financial Reporting, Cash Flow, Spreadsheets, Revenue Cycle, Process Improvement, Healthcare, Financial Analysis, Invoicing, Budgeting, Policy, Auditing, Payments, Medical Billing, Excel, EDI, Billing Systems, Supervisory Skills, Office Management, Customer Service, Hiring, P&L, Administration, Word, Contract Management, Outlook, Customer Relations, Analysis, Microsoft Office, Contract Negotiations, Account Reconciliation, General Ledger, Balance, Medicare, Finance, Management, Managed Care, Healthcare Management, Team Building, Healthcare Consulting, Leadership, Medicaid, Healthcare Reimbursement, Revenue Cycle Management, Medical Compliance, Claim, Medicare/Medicaid..., Health Insurance
Education
University of Massachusetts Boston 1988 — 1990
Bachelor's degree, Economics
University of Massachusetts Boston 1980 — 1990
Economics, Accounting, Finance, Public Policy
Walker October 2015 - Present
Boston Children's Hospital 2015 - 2015
Tunstall Americas June 2013 - December 2014
Affiliated Professional Services December 2004 - September 2012
Demos Consulting Group May 2000 - November 2004
OEM Development Corp. August 1998 - March 2000
Communica, Inc. November 1992 - March 1998
Social Security Administration June 1990 - November 1992
Cohasset Fire Department August 1983 - September 1988
Skills
Accounts Receivable, Quickbooks, Accounting, Financial Reporting, Cash Flow, Spreadsheets, Revenue Cycle, Process Improvement, Healthcare, Financial Analysis, Invoicing, Budgeting, Policy, Auditing, Payments, Medical Billing, Excel, EDI, Billing Systems, Supervisory Skills, Office Management, Customer Service, Hiring, P&L, Administration, Word, Contract Management, Outlook, Customer Relations, Analysis, Microsoft Office, Contract Negotiations, Account Reconciliation, General Ledger, Balance, Medicare, Finance, Management, Managed Care, Healthcare Management, Team Building, Healthcare Consulting, Leadership, Medicaid, Healthcare Reimbursement, Revenue Cycle Management, Medical Compliance, Claim, Medicare/Medicaid..., Health Insurance
Education
University of Massachusetts Boston 1988 — 1990
Bachelor's degree, Economics
University of Massachusetts Boston 1980 — 1990
Economics, Accounting, Finance, Public Policy
Caitlyn Rodgers Caitlyn Rodgers's Tunstall Americas Experience June 2013 - Present
Job Security Officer at Tunstall Americas
Industry Military
Experience
Tunstall Americas June 2013 - Present
U.S. Army March 2005 - Present
Dolce vita August 2009 - July 2011
Securitas July 2007 - October 2008
Skills
Microsoft Office, Cpr Certified, First Aid, Security, Emergency Management, Criminal Justice, Data Entry, Time Management, Forensic Analysis, Public Safety, Physical Security, Counterterrorism, Firearms, Hazardous Materials, Fire Safety
Education
American InterContinental University 2011 — 2013
Bachelors of Science, Criminal Justice/ Forensic Science
Johnson and Wales University 2004 — 2005
Tunstall Americas June 2013 - Present
U.S. Army March 2005 - Present
Dolce vita August 2009 - July 2011
Securitas July 2007 - October 2008
Skills
Microsoft Office, Cpr Certified, First Aid, Security, Emergency Management, Criminal Justice, Data Entry, Time Management, Forensic Analysis, Public Safety, Physical Security, Counterterrorism, Firearms, Hazardous Materials, Fire Safety
Education
American InterContinental University 2011 — 2013
Bachelors of Science, Criminal Justice/ Forensic Science
Johnson and Wales University 2004 — 2005
Allison Frazer's Tunstall Americas Experience September 2013 - Present
Job Director of Marketing at Tunstall Americas
Industry Medical Devices
Experience
Tunstall Americas September 2013 - Present
BeoCare, Inc. 2013 - Present
ASAP Medical Supply, LLC November 1998 - December 2012
DALE MEDICAL PRODUCTS, INC September 1983 - September 2011
DALE MEDICAL PRODUCTS, INC January 1992 - January 2002
Skills
Medical Devices, Capital Equipment, Product Development, Product Launch, Sales Management, Market Development, Disposables, Global Marketing, Market Research, Hospitals, Product Marketing, Advertising, Marketing Strategy, Marketing Management, Commercialization, Operating Room, Hospital Sales, Sales Operations, Cross-functional Team..., Trade Shows, Sales Force Development, Surgical Instruments, Product Management, Market Planning, Management, Sales, Selling, Urology, Selling Skills, Marketing, Leadership, Salesforce.com, Cold Calling, Sales Presentations, Direct Sales, Healthcare, Strategic Planning, Customer Service, Strategy, Competitive Analysis
Education
Bay Path College 2006 — 2010
BS, Business Management
Tunstall Americas September 2013 - Present
BeoCare, Inc. 2013 - Present
ASAP Medical Supply, LLC November 1998 - December 2012
DALE MEDICAL PRODUCTS, INC September 1983 - September 2011
DALE MEDICAL PRODUCTS, INC January 1992 - January 2002
Skills
Medical Devices, Capital Equipment, Product Development, Product Launch, Sales Management, Market Development, Disposables, Global Marketing, Market Research, Hospitals, Product Marketing, Advertising, Marketing Strategy, Marketing Management, Commercialization, Operating Room, Hospital Sales, Sales Operations, Cross-functional Team..., Trade Shows, Sales Force Development, Surgical Instruments, Product Management, Market Planning, Management, Sales, Selling, Urology, Selling Skills, Marketing, Leadership, Salesforce.com, Cold Calling, Sales Presentations, Direct Sales, Healthcare, Strategic Planning, Customer Service, Strategy, Competitive Analysis
Education
Bay Path College 2006 — 2010
BS, Business Management
Jazmin Lara Jazmin Lara's Tunstall Americas Experience August 2014 - Present
Job ...
Industry Hospital & Health Care
Experience
Tunstall Americas August 2014 - Present
MT TAX SERVICES AND CONSULTING January 2014 - Present
Delta Projects, Inc. 2012 - 2013
Walgreens June 2010 - November 2010
Skills
Customer Service, Highly detail oriented, Leadership, Organization, Confidentiality, Reliability, Dependable Team Player, Work Well Independently, Independence, Healthcare, Data Entry, Time Management, Microsoft Word, Medical Terminology, Teamwork, Microsoft Office, Critical Thinking, PowerPoint, HIPAA, Communication, Fax, Cashiering, Problem Solving, Pharmacy, Event Planning, Filing, Patient Safety, Computer Proficiency, Typing, Pharmaceutical Industry
Education
Lincoln Technical Institute-Lincoln 2010 — 2010
CERTIFICATION, Pharmacy
ALTERNATIVE DIPLOMA EVENING PROGRAM 2007 — 2007
HIGH SCHOOL DIPLOMA, High School/Secondary Diplomas and Certificates
Tunstall Americas August 2014 - Present
MT TAX SERVICES AND CONSULTING January 2014 - Present
Delta Projects, Inc. 2012 - 2013
Walgreens June 2010 - November 2010
Skills
Customer Service, Highly detail oriented, Leadership, Organization, Confidentiality, Reliability, Dependable Team Player, Work Well Independently, Independence, Healthcare, Data Entry, Time Management, Microsoft Word, Medical Terminology, Teamwork, Microsoft Office, Critical Thinking, PowerPoint, HIPAA, Communication, Fax, Cashiering, Problem Solving, Pharmacy, Event Planning, Filing, Patient Safety, Computer Proficiency, Typing, Pharmaceutical Industry
Education
Lincoln Technical Institute-Lincoln 2010 — 2010
CERTIFICATION, Pharmacy
ALTERNATIVE DIPLOMA EVENING PROGRAM 2007 — 2007
HIGH SCHOOL DIPLOMA, High School/Secondary Diplomas and Certificates
Anthony DeRose Anthony DeRose's Tunstall Americas Experience September 2013 - Present
Job Chairman of the Rhode Island Democratic LGBTQ Caucus
Industry Government Relations
Experience
Tunstall Americas September 2013 - Present
Rhode Island Democratic Party May 2012 - Present
Club Body Center - Philadelphia January 2011 - February 2012
Pottery Barn February 2008 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Meeting Planning, Meeting Scheduling, Office Administration, Customer Service, Customer Satisfaction, Telephone, Politics, Non-profits, Banking, Event Planning, Fundraising, Facebook, Google Docs, Political Intelligence, Political Institutions, Social Media, Social Networking, Windows, Highly detail oriented, Event Management, Volunteer Management, Nonprofits, Community Outreach, Public Speaking
Education
University of Massachusetts Dartmouth 2000 — 2003
Political Science and Government
BMC Durfee High School 1993 — 1997
High School Diploma, General Studies
Tunstall Americas September 2013 - Present
Rhode Island Democratic Party May 2012 - Present
Club Body Center - Philadelphia January 2011 - February 2012
Pottery Barn February 2008 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Meeting Planning, Meeting Scheduling, Office Administration, Customer Service, Customer Satisfaction, Telephone, Politics, Non-profits, Banking, Event Planning, Fundraising, Facebook, Google Docs, Political Intelligence, Political Institutions, Social Media, Social Networking, Windows, Highly detail oriented, Event Management, Volunteer Management, Nonprofits, Community Outreach, Public Speaking
Education
University of Massachusetts Dartmouth 2000 — 2003
Political Science and Government
BMC Durfee High School 1993 — 1997
High School Diploma, General Studies
Venkatakrishnan Sathiyamoorthy Venkatakrishnan Sathiyamoorthy's Tunstall Americas Experience November 2014 - Present
Job Senior Vice President at Tunstall Americas
Industry Telecommunications
Experience
Tunstall Americas November 2014 - Present
Tunstall Healthcare November 2012 - Present
Tunstall AMAC November 2011 - November 2012
Allsec Technologies July 2009 - October 2011
Allsec Technologies Ltd April 2008 - June 2009
Allsec Technologies April 2006 - March 2008
Allsec Technologies April 2005 - March 2006
Allsec Technologies Ltd April 2003 - March 2005
Allsec Technologies July 2002 - March 2003
Allsec Technologies March 2001 - July 2002
Skills
Service Delivery, Operations Management, Business Process..., Six Sigma, Telecommunications, BFSI, BPO, Transition Management, Call Center, Team Management, Vendor Management, Pre-sales, Process Management, Outsourcing, Process Improvement, Team Leadership, Customer Satisfaction, Call Centers, Leadership, Project Management, Management, MIS, Soft Skills, Business Development, Offshoring, CRM, Business Analysis, Performance Management, Sla, Global Delivery, Business Process..., Workforce Management, Project Planning, Customer Experience, Process Excellence, Program Management, Employee Engagement, Business Process, Hospital Sales, People Management, Team Building, Strategy, SLA
Education
Symbiosis Institute of Business Management 2003 — 2006
PGDBA, SCDL, Operations
Hindustan College of Engineering, University of Madras 1996 — 2000
B.E, Electonics and Instrumentation
Tunstall Americas November 2014 - Present
Tunstall Healthcare November 2012 - Present
Tunstall AMAC November 2011 - November 2012
Allsec Technologies July 2009 - October 2011
Allsec Technologies Ltd April 2008 - June 2009
Allsec Technologies April 2006 - March 2008
Allsec Technologies April 2005 - March 2006
Allsec Technologies Ltd April 2003 - March 2005
Allsec Technologies July 2002 - March 2003
Allsec Technologies March 2001 - July 2002
Skills
Service Delivery, Operations Management, Business Process..., Six Sigma, Telecommunications, BFSI, BPO, Transition Management, Call Center, Team Management, Vendor Management, Pre-sales, Process Management, Outsourcing, Process Improvement, Team Leadership, Customer Satisfaction, Call Centers, Leadership, Project Management, Management, MIS, Soft Skills, Business Development, Offshoring, CRM, Business Analysis, Performance Management, Sla, Global Delivery, Business Process..., Workforce Management, Project Planning, Customer Experience, Process Excellence, Program Management, Employee Engagement, Business Process, Hospital Sales, People Management, Team Building, Strategy, SLA
Education
Symbiosis Institute of Business Management 2003 — 2006
PGDBA, SCDL, Operations
Hindustan College of Engineering, University of Madras 1996 — 2000
B.E, Electonics and Instrumentation
Tony DeMarinis Tony DeMarinis's Tunstall Americas Experience February 2013 - August 2013
Job Senior Regulatory & Quality Consultant ASQ Fellow, CQA, CBA, CMQ/OE, CSSBB, CPGP
Industry Medical Devices
Experience
The FDA Group April 2014 - Present
Oxford Global Resources February 2014 - Present
Validant September 2013 - Present
ASQ 1993 - Present
American Society for Quality 1993 - 2014
Tunstall Americas February 2013 - August 2013
Sealed Air Corporation March 2010 - January 2013
CR Bard August 1990 - March 2010
SCOTT Laboratories April 1985 - August 1990
National Cancer Institute June 1977 - April 1985
Skills
Quality System, ISO 13485, FDA, Quality Management, Root Cause Analysis, Validation, Six Sigma, CAPA, ISO, Medical Devices, GMP, DMAIC, Process Improvement, Lean Manufacturing, ISO 9001, Quality Assurance, Quality Auditing, V&V, Sterilization, Controlled Environments, Aseptic Processing, CQA, SPC, TQM, Cleaning Validation, Supplier Quality, Design Control, Design of Experiments, Process Engineering, Kanban, Regulatory Affairs, FMEA, ASQ, Value Stream Mapping, Operational Excellence, 5S, Microbiology, ISO 14001, Manufacturing, Calibration, Biocompatibility, Six Sigma Black Belt, Continuous Improvement, Mammalian Cell Culture, Minitab, Kaizen, Change Control, Quality Control, ISO 14971, Iso 9000
Education
Anna Maria College 1994 — 1995
MS, Quality Management
Penn State University 1971 — 1976
BS/BS, Biology & Microbiology
The FDA Group April 2014 - Present
Oxford Global Resources February 2014 - Present
Validant September 2013 - Present
ASQ 1993 - Present
American Society for Quality 1993 - 2014
Tunstall Americas February 2013 - August 2013
Sealed Air Corporation March 2010 - January 2013
CR Bard August 1990 - March 2010
SCOTT Laboratories April 1985 - August 1990
National Cancer Institute June 1977 - April 1985
Skills
Quality System, ISO 13485, FDA, Quality Management, Root Cause Analysis, Validation, Six Sigma, CAPA, ISO, Medical Devices, GMP, DMAIC, Process Improvement, Lean Manufacturing, ISO 9001, Quality Assurance, Quality Auditing, V&V, Sterilization, Controlled Environments, Aseptic Processing, CQA, SPC, TQM, Cleaning Validation, Supplier Quality, Design Control, Design of Experiments, Process Engineering, Kanban, Regulatory Affairs, FMEA, ASQ, Value Stream Mapping, Operational Excellence, 5S, Microbiology, ISO 14001, Manufacturing, Calibration, Biocompatibility, Six Sigma Black Belt, Continuous Improvement, Mammalian Cell Culture, Minitab, Kaizen, Change Control, Quality Control, ISO 14971, Iso 9000
Education
Anna Maria College 1994 — 1995
MS, Quality Management
Penn State University 1971 — 1976
BS/BS, Biology & Microbiology
Casey Pittock Casey Pittock's Tunstall Americas Experience March 2014 - Present
Job President and CEO at Tunstall Americas
Industry Health, Wellness and Fitness
Experience
Tunstall Americas March 2014 - Present
BAM Labs, Inc. February 2012 - March 2014
Blue Libris, Inc. February 2011 - December 2011
Wellcore Corporation May 2010 - February 2011
Wellcore Corporation July 2009 - June 2010
Avalopa Inc. July 2007 - September 2009
Independent Security Evaluators February 2007 - June 2007
Philips Lifeline August 1999 - December 2006
TelCARE Systems November 1995 - July 1999
Ed Bozarth Automobile Dealerships May 1991 - September 1995
Skills
Strategy, Sales, Finance, Organizational Design, Team Building, Mergers, Leadership, Start-ups, Entrepreneur, Healthcare, Mergers & Acquisitions, Strategic Partnerships, Business Development, Marketing Strategy, Medical Devices, Entrepreneurship, Recruiting, Account Management, Product Marketing, Cross-functional Team..., Strategic Planning, Lead Generation, Product Management, Selling, Management, Business Strategy, Market Research, Product Development, Executive Management, SaaS, Competitive Analysis, Product Launch, Sales Operations, Business Planning, CRM, Sales Process, New Business Development, P&L Management, Market Planning
Education
Stanford University 1985 — 1989
Bachelor of Arts (BA), Sociology: Organizational Behavior
Stanford University 1985 — 1989
Bachelor of Arts (B.A.), Organizational Behavior Studies
Tunstall Americas March 2014 - Present
BAM Labs, Inc. February 2012 - March 2014
Blue Libris, Inc. February 2011 - December 2011
Wellcore Corporation May 2010 - February 2011
Wellcore Corporation July 2009 - June 2010
Avalopa Inc. July 2007 - September 2009
Independent Security Evaluators February 2007 - June 2007
Philips Lifeline August 1999 - December 2006
TelCARE Systems November 1995 - July 1999
Ed Bozarth Automobile Dealerships May 1991 - September 1995
Skills
Strategy, Sales, Finance, Organizational Design, Team Building, Mergers, Leadership, Start-ups, Entrepreneur, Healthcare, Mergers & Acquisitions, Strategic Partnerships, Business Development, Marketing Strategy, Medical Devices, Entrepreneurship, Recruiting, Account Management, Product Marketing, Cross-functional Team..., Strategic Planning, Lead Generation, Product Management, Selling, Management, Business Strategy, Market Research, Product Development, Executive Management, SaaS, Competitive Analysis, Product Launch, Sales Operations, Business Planning, CRM, Sales Process, New Business Development, P&L Management, Market Planning
Education
Stanford University 1985 — 1989
Bachelor of Arts (BA), Sociology: Organizational Behavior
Stanford University 1985 — 1989
Bachelor of Arts (B.A.), Organizational Behavior Studies
Darlene DeCesare's Tunstall Americas Experience August 2013 - Present
Job Healthcare Industry
Industry Health, Wellness and Fitness
Experience
Tunstall Americas August 2013 - Present
Women & Infants Hospital- Brown Center for Children December 2005 - November 2011
EP Bradley Hospital October 1999 - November 2005
Area Hospitals 1990 - 1993
Eastern Airlines 1979 - 1989
Suburban Travel 1976 - 1979
Skills
Healthcare, Medical Terminology, Human Anatomy, Analysis, Client Liaison, Training, Research Projects, Microsoft Office, Hospitals, Clinical Research, Customer Service
Education
University of Rhode Island 1996 — 1999
Bachelor's, Health Service Administration, Highest Distinction (summa cum laude)
Bunker Hill Community College 1988 — 1990
Associate of Science (A.S.), Nuclear Medicine Technology/Technologist, High Honors
Tunstall Americas August 2013 - Present
Women & Infants Hospital- Brown Center for Children December 2005 - November 2011
EP Bradley Hospital October 1999 - November 2005
Area Hospitals 1990 - 1993
Eastern Airlines 1979 - 1989
Suburban Travel 1976 - 1979
Skills
Healthcare, Medical Terminology, Human Anatomy, Analysis, Client Liaison, Training, Research Projects, Microsoft Office, Hospitals, Clinical Research, Customer Service
Education
University of Rhode Island 1996 — 1999
Bachelor's, Health Service Administration, Highest Distinction (summa cum laude)
Bunker Hill Community College 1988 — 1990
Associate of Science (A.S.), Nuclear Medicine Technology/Technologist, High Honors
Erez Pick Erez Pick's Tunstall Americas Experience May 2014 - Present
Job Group Director, Operations at Tunstall Americas
Industry Medical Devices
Experience
Tunstall Americas May 2014 - Present
Tunstall Americas December 2012 - May 2014
Vision Sciences, Inc. April 2007 - August 2012
Aircast LLC August 1987 - February 2007
AIR FORCE July 1976 - August 1980
Skills
Medical Devices, Strategic Planning, Product Development, Sales Management, Project Management, New Business Development, Process Improvement, Team Building, Microsoft Office, Cross-functional Team..., Negotiation, Microsoft Excel, Marketing Strategy, Healthcare, Management, Account Management, Budgets, Product Management, Change Management, Customer Service, Lean Manufacturing, TQM, DFMA, Quality System, FDA, CAPA, Design Control, Design for Manufacturing, Analysis, Six Sigma, Continuous Improvement, Program Management, ISO 13485, ISO 14971, Forecasting, Manufacturing, Strategy, Quality Assurance, Manufacturing..., Injection Molding, Engineering, Start-ups, Manufacturing..., SPC, Business Planning, V&V, Validation, FMEA, Design of Experiments, R&D
Education
Baruch College, City University of New York (CUNY) 1986 — 1989
MBA, Industrial Marketing
TECHNION, Israeli Institute of Technology 1981 — 1985
BS, Engineering
Tunstall Americas May 2014 - Present
Tunstall Americas December 2012 - May 2014
Vision Sciences, Inc. April 2007 - August 2012
Aircast LLC August 1987 - February 2007
AIR FORCE July 1976 - August 1980
Skills
Medical Devices, Strategic Planning, Product Development, Sales Management, Project Management, New Business Development, Process Improvement, Team Building, Microsoft Office, Cross-functional Team..., Negotiation, Microsoft Excel, Marketing Strategy, Healthcare, Management, Account Management, Budgets, Product Management, Change Management, Customer Service, Lean Manufacturing, TQM, DFMA, Quality System, FDA, CAPA, Design Control, Design for Manufacturing, Analysis, Six Sigma, Continuous Improvement, Program Management, ISO 13485, ISO 14971, Forecasting, Manufacturing, Strategy, Quality Assurance, Manufacturing..., Injection Molding, Engineering, Start-ups, Manufacturing..., SPC, Business Planning, V&V, Validation, FMEA, Design of Experiments, R&D
Education
Baruch College, City University of New York (CUNY) 1986 — 1989
MBA, Industrial Marketing
TECHNION, Israeli Institute of Technology 1981 — 1985
BS, Engineering
Ann Marie Gignac Ann Marie Gignac's Tunstall Americas Experience October 2014 - Present
Job Illinois Government Liaison/ American Med Alert Corp/Senior Territory Manager at Tunstall Americas
Industry Hospital & Health Care
Experience
Tunstall Americas October 2014 - Present
Connect America Medical Alert Company December 2013 - September 2014
VGo Communications Inc September 2012 - November 2013
Philips Healthcare -Philips Lifeline September 1989 - May 2010
Skills
New Business Development, Healthcare, Selling Skills, Sales Management, Account Management, Marketing, Market Development, Sales Operations, Business Development, Selling, Leadership, Medical Devices, Strategy, Sales, Direct Sales, Marketing Strategy, Management, Strategic Planning, Training, Market Planning, Capital Equipment, Recruiting, Time Management, Customer Satisfaction, Cold Calling, Contract Negotiation
Education
Bradley University 1983 — 1987
BA, International Studies and French
Philips Healthcare coursework
senior certified advisory
Tunstall Americas October 2014 - Present
Connect America Medical Alert Company December 2013 - September 2014
VGo Communications Inc September 2012 - November 2013
Philips Healthcare -Philips Lifeline September 1989 - May 2010
Skills
New Business Development, Healthcare, Selling Skills, Sales Management, Account Management, Marketing, Market Development, Sales Operations, Business Development, Selling, Leadership, Medical Devices, Strategy, Sales, Direct Sales, Marketing Strategy, Management, Strategic Planning, Training, Market Planning, Capital Equipment, Recruiting, Time Management, Customer Satisfaction, Cold Calling, Contract Negotiation
Education
Bradley University 1983 — 1987
BA, International Studies and French
Philips Healthcare coursework
senior certified advisory
Dennis W. Liu, CPA Dennis W. Liu, CPA's Tunstall Americas Experience November 2013 - Present
Job Controller at Tunstall Americas
Industry Accounting
Experience
Tunstall Americas November 2013 - Present
Tunstall Americas May 2013 - November 2013
PwC November 2011 - May 2013
Deloitte & Touche September 2009 - November 2011
Skills
SEC filings, Cash Flow Forecasting, Variance Analysis, Cash Management, GAAP, Financial Statements, Financial Audits, US GAAP, Big 4, Sarbanes-Oxley, General Ledger
Education
New York University
Certificate in Advanced Financial Analysis
University of Illinois at Urbana-Champaign - College of Business
Master, Accounting
Tunstall Americas November 2013 - Present
Tunstall Americas May 2013 - November 2013
PwC November 2011 - May 2013
Deloitte & Touche September 2009 - November 2011
Skills
SEC filings, Cash Flow Forecasting, Variance Analysis, Cash Management, GAAP, Financial Statements, Financial Audits, US GAAP, Big 4, Sarbanes-Oxley, General Ledger
Education
New York University
Certificate in Advanced Financial Analysis
University of Illinois at Urbana-Champaign - College of Business
Master, Accounting
Randall Martinek Randall Martinek's Tunstall Americas Experience January 2013 - October 2014
Job Vice President of Sales at Medicomp Inc.
Industry Medical Devices
Experience
Medicomp Inc. October 2014 - Present
Tunstall Americas January 2013 - October 2014
Philips Healthcare - Remote Cardiac Services, Patient Moitoring, and Telehealth Division March 2009 - December 2012
Apria Healthcare 2007 - 2009
Exaeris January 2007 - October 2007
Exaeris October 2005 - January 2007
Odyssey Pharmaceuticals 2004 - 2005
First Horizon Pharmaceutical Corp March 2002 - May 2004
First Horizon Pharmaceutical Corp August 2000 - March 2002
CompUSA September 1996 - August 2000
Skills
Cardiology, Cardiac, Salesforce.com, Marketing Management, Hospitals, Sales Management, Electrophysiology, Telehealth, Sales Force Development, IDN, GPO, Territory Management, Pulmonology, Pharmaceutical Industry, Diabetes, Hospital Sales, Medical Devices, Gastroenterology, Capital Equipment, Healthcare, Sales Operations, Urology, Managed Care, Product Launch, Management, Clinical Research, Business Development, Pharmaceutical Sales, Sales, CRM, Leadership, Start-ups, Neurology, Training, Disposables, Sales Effectiveness, Operating Room, Selling Skills, Orthopedic, Surgeons, Surgical Instruments, Key Account Management, New Business Development
Education
Grand Valley State University 1992 — 1997
Bachelors of Science, Bio-Medical Sciences
SHHS 1989 — 1992
Medicomp Inc. October 2014 - Present
Tunstall Americas January 2013 - October 2014
Philips Healthcare - Remote Cardiac Services, Patient Moitoring, and Telehealth Division March 2009 - December 2012
Apria Healthcare 2007 - 2009
Exaeris January 2007 - October 2007
Exaeris October 2005 - January 2007
Odyssey Pharmaceuticals 2004 - 2005
First Horizon Pharmaceutical Corp March 2002 - May 2004
First Horizon Pharmaceutical Corp August 2000 - March 2002
CompUSA September 1996 - August 2000
Skills
Cardiology, Cardiac, Salesforce.com, Marketing Management, Hospitals, Sales Management, Electrophysiology, Telehealth, Sales Force Development, IDN, GPO, Territory Management, Pulmonology, Pharmaceutical Industry, Diabetes, Hospital Sales, Medical Devices, Gastroenterology, Capital Equipment, Healthcare, Sales Operations, Urology, Managed Care, Product Launch, Management, Clinical Research, Business Development, Pharmaceutical Sales, Sales, CRM, Leadership, Start-ups, Neurology, Training, Disposables, Sales Effectiveness, Operating Room, Selling Skills, Orthopedic, Surgeons, Surgical Instruments, Key Account Management, New Business Development
Education
Grand Valley State University 1992 — 1997
Bachelors of Science, Bio-Medical Sciences
SHHS 1989 — 1992
Htet Htet Zin Oo(Vanessa) Htet Htet Zin Oo(Vanessa)'s Tunstall Americas Experience February 2015 - July 2015
Job Connecting futures VISTA
Industry Government Relations
Experience
AmeriCorps August 2015 - Present
Tunstall Americas February 2015 - July 2015
Abbott Lab April 2012 - March 2014
Penumbra, Inc. 2010 - 2012
Skills
ISO 13485, Quality System, Medical Devices, FDA, R
Education
Foothill College
Humanity
AmeriCorps August 2015 - Present
Tunstall Americas February 2015 - July 2015
Abbott Lab April 2012 - March 2014
Penumbra, Inc. 2010 - 2012
Skills
ISO 13485, Quality System, Medical Devices, FDA, R
Education
Foothill College
Humanity
Chris Witherspoon Chris Witherspoon's Tunstall Americas Experience September 2013 - Present
Job Care Counselor at Tunstall Americas
Industry Pharmaceuticals
Experience
Tunstall Americas September 2013 - Present
Rebel Theater Company, Blue Pearl Theatrics, FIG Theater Group. And/With Creative, Impavid Films September 2012 - Present
Advanced Energy Group June 2012 - September 2013
GDS International May 2011 - June 2012
Skills
Customer Service, Microsoft Excel, PowerPoint, Research, Windows, Outlook, HTML, Public Speaking, C++, Negotiation, Editing, C, Social Media, Training, Energy, Poetry, Theatre, Acting, Sales, International Sales, Travel
Education
Dutchess Community College 2001 — 2003
Theater
CTI 1991 — 1992
Certicate - All inclusive travel and tourism studies, Tourism and Travel Services Management
Tunstall Americas September 2013 - Present
Rebel Theater Company, Blue Pearl Theatrics, FIG Theater Group. And/With Creative, Impavid Films September 2012 - Present
Advanced Energy Group June 2012 - September 2013
GDS International May 2011 - June 2012
Skills
Customer Service, Microsoft Excel, PowerPoint, Research, Windows, Outlook, HTML, Public Speaking, C++, Negotiation, Editing, C, Social Media, Training, Energy, Poetry, Theatre, Acting, Sales, International Sales, Travel
Education
Dutchess Community College 2001 — 2003
Theater
CTI 1991 — 1992
Certicate - All inclusive travel and tourism studies, Tourism and Travel Services Management
Ashley Owens Ashley Owens's Tunstall Americas Experience January 2015 - Present
Job Territory Manager Tunstall
Industry Hospital & Health Care
Experience
Tunstall Americas January 2015 - Present
Affiliated Monitoring January 2012 - December 2014
Philips November 2007 - October 2011
Curtis Media Group July 2006 - October 2007
EcoQuest International March 2002 - August 2005
City of High Point 1999 - 2001
Skills
Sales Management, Marketing, Strategic Planning, Team Building, Great People Skills, Leading People, Activator, Includer, Relator, Responsibility, Sales Presentations, Channel Marketing, Territory, Key Account Development, Product Marketing, Cold Calling, Value Proposition, Market Development, Sales Process, Strategic Partnerships, Market Penetration, Hospitals, Strategy Development, Medical Devices, Driving Revenue, Government Liaison, Community Relations, Independent Thinker, Interviewing Skills, Interrogation, Value Propositions, Leadership, Sales Operations, Strategy, Lead Generation, Community Development, Multi-channel Marketing, Free Thinking, Competitive Analysis, Direct Sales, Sales, Healthcare, Positive Personality, Love Of Learning, Friendly Personality, Common Sense, Market Planning, Contract Negotiation, Marketing Communications, Advertising
Education
Davidson County Community College 2000 — 2002
Associates, Education
University of North Carolina at Greensboro 1998 — 2000
Criminology, Psychology
Tunstall Americas January 2015 - Present
Affiliated Monitoring January 2012 - December 2014
Philips November 2007 - October 2011
Curtis Media Group July 2006 - October 2007
EcoQuest International March 2002 - August 2005
City of High Point 1999 - 2001
Skills
Sales Management, Marketing, Strategic Planning, Team Building, Great People Skills, Leading People, Activator, Includer, Relator, Responsibility, Sales Presentations, Channel Marketing, Territory, Key Account Development, Product Marketing, Cold Calling, Value Proposition, Market Development, Sales Process, Strategic Partnerships, Market Penetration, Hospitals, Strategy Development, Medical Devices, Driving Revenue, Government Liaison, Community Relations, Independent Thinker, Interviewing Skills, Interrogation, Value Propositions, Leadership, Sales Operations, Strategy, Lead Generation, Community Development, Multi-channel Marketing, Free Thinking, Competitive Analysis, Direct Sales, Sales, Healthcare, Positive Personality, Love Of Learning, Friendly Personality, Common Sense, Market Planning, Contract Negotiation, Marketing Communications, Advertising
Education
Davidson County Community College 2000 — 2002
Associates, Education
University of North Carolina at Greensboro 1998 — 2000
Criminology, Psychology
Sarah Wakefield's Tunstall Americas Experience October 2012 - June 2013
Job
Industry Health, Wellness and Fitness
Experience
Arivale July 2015 - Present
Iverson Genetics November 2013 - July 2015
The Creative Group September 2013 - November 2013
Tunstall Americas October 2012 - June 2013
Tunstall Americas April 2011 - October 2012
Tunstall Americas (formerly American Medical Alert Corp) April 2009 - April 2011
Capital Counsel October 2007 - September 2008
Architel February 2006 - September 2007
The Squires Group / The Events Network September 2004 - February 2006
First Baptist Church September 2003 - September 2004
Skills
Program Management, Business Analysis, Vendor Management, Project Management, Account Management, Team Building, Process Improvement, Budgets, Business Strategy, New Business Development, Business Development, SaaS, Security, Telecommunications, CRM, Marketing Communications, Marketing Strategy, B2B Marketing, Social Media, Media Relations, Operations Management, Databases, Software Documentation, Quality Assurance, Access, Customer Satisfaction, Team Management, Analysis, Training, Leadership, Product Management, Entrepreneurship, Strategy
Education
Florida State University 1999 — 2003
Information Studies, Database Management
Florida State University 1999 — 2003
Social Science, Sociology, Communication
Lake Highlands High School
Arivale July 2015 - Present
Iverson Genetics November 2013 - July 2015
The Creative Group September 2013 - November 2013
Tunstall Americas October 2012 - June 2013
Tunstall Americas April 2011 - October 2012
Tunstall Americas (formerly American Medical Alert Corp) April 2009 - April 2011
Capital Counsel October 2007 - September 2008
Architel February 2006 - September 2007
The Squires Group / The Events Network September 2004 - February 2006
First Baptist Church September 2003 - September 2004
Skills
Program Management, Business Analysis, Vendor Management, Project Management, Account Management, Team Building, Process Improvement, Budgets, Business Strategy, New Business Development, Business Development, SaaS, Security, Telecommunications, CRM, Marketing Communications, Marketing Strategy, B2B Marketing, Social Media, Media Relations, Operations Management, Databases, Software Documentation, Quality Assurance, Access, Customer Satisfaction, Team Management, Analysis, Training, Leadership, Product Management, Entrepreneurship, Strategy
Education
Florida State University 1999 — 2003
Information Studies, Database Management
Florida State University 1999 — 2003
Social Science, Sociology, Communication
Lake Highlands High School
Joleen Diaz Joleen Diaz's Tunstall Americas Experience August 2014 - Present
Job Client Service Associate at Tunstall
Industry Hospital & Health Care
Experience
WeWork May 2015 - Present
Tunstall Americas August 2014 - Present
Karizma Lounge September 2013 - March 2014
Vasquez Family June 2006 - August 2013
Claire's Accessories December 2012 - April 2013
Tata's Clothing Store October 2010 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Web-based Research, Typing, Organizational..., Interpersonal Skill, Communication, Bilingual, child care, Visio, Microsoft Publisher, PowerPoint, Easily Adaptable, organizational skills, Strong work ethic, Multi-task & Handle..., high call volume
Education
Queens College 2012 — 2014
Bachelor's degree, Sociology w/ minor in Psychology
Laguardia Community College 2009 — 2012
Bachelor of Applied Science (BASc), Math and Science
WeWork May 2015 - Present
Tunstall Americas August 2014 - Present
Karizma Lounge September 2013 - March 2014
Vasquez Family June 2006 - August 2013
Claire's Accessories December 2012 - April 2013
Tata's Clothing Store October 2010 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Web-based Research, Typing, Organizational..., Interpersonal Skill, Communication, Bilingual, child care, Visio, Microsoft Publisher, PowerPoint, Easily Adaptable, organizational skills, Strong work ethic, Multi-task & Handle..., high call volume
Education
Queens College 2012 — 2014
Bachelor's degree, Sociology w/ minor in Psychology
Laguardia Community College 2009 — 2012
Bachelor of Applied Science (BASc), Math and Science
Annis Rhodes's Tunstall Americas Experience February 2012 - May 2015
Job Storage Plus
Industry Warehousing
Experience
Space Plus Self Storage May 2015 - Present
Tunstall Americas February 2012 - May 2015
United States Postal Service October 2013 - January 2014
Time Warner Cable 2002 - 2010
Son Hess Mart November 1999 - January 2002
Skills
Collections, Excel, Customer Service, Customer Experience, Sales, Telecommunications, Customer Satisfaction, Data Entry, Call Centers, Customer Retention, Direct Sales, Networking, Salesforce.com, Troubleshooting, Vendor Management, VoIP, Wireless
Education
Schenectady County Community College
changed to Criminal Justice
Space Plus Self Storage May 2015 - Present
Tunstall Americas February 2012 - May 2015
United States Postal Service October 2013 - January 2014
Time Warner Cable 2002 - 2010
Son Hess Mart November 1999 - January 2002
Skills
Collections, Excel, Customer Service, Customer Experience, Sales, Telecommunications, Customer Satisfaction, Data Entry, Call Centers, Customer Retention, Direct Sales, Networking, Salesforce.com, Troubleshooting, Vendor Management, VoIP, Wireless
Education
Schenectady County Community College
changed to Criminal Justice
Eve Zeman Eve Zeman's Tunstall Americas Experience August 2013 - Present
Job Extraordinary Customer Care Professional
Industry Consumer Services
Experience
Tunstall Americas August 2013 - Present
WGBH October 2003 - August 2011
Plan International August 1998 - October 2003
Skills
Event Planning, Social Media, Fundraising, Editing, Non-profits, Marketing, Public Speaking, Community Outreach, Broadcast, Marketing Communications, Event Management, Management, Video Production, Microsoft Office, Outlook, Customer Service, Strategic Planning, Direct Mail, Call Center, Microsoft Excel, Nonprofits, Social Networking, Call Centers, Social Media Marketing
Education
SUNY Empire State College 2006 — 2009
Bachelor of Arts (B.A.), Humanistic Studies/Sociology/Psychology
Johnson and Wales University
Associate of Science (A.S.), Business, Consumer Behavior, Marketing, Web Design
Tunstall Americas August 2013 - Present
WGBH October 2003 - August 2011
Plan International August 1998 - October 2003
Skills
Event Planning, Social Media, Fundraising, Editing, Non-profits, Marketing, Public Speaking, Community Outreach, Broadcast, Marketing Communications, Event Management, Management, Video Production, Microsoft Office, Outlook, Customer Service, Strategic Planning, Direct Mail, Call Center, Microsoft Excel, Nonprofits, Social Networking, Call Centers, Social Media Marketing
Education
SUNY Empire State College 2006 — 2009
Bachelor of Arts (B.A.), Humanistic Studies/Sociology/Psychology
Johnson and Wales University
Associate of Science (A.S.), Business, Consumer Behavior, Marketing, Web Design
Brian Verban Brian Verban's Tunstall Americas Experience May 2010 - Present
Job Business Development at Tunstall Americas
Industry Hospital & Health Care
Experience
Tunstall Americas May 2010 - Present
HomeFree, Inc. May 2002 - May 2010
Education
Marquette University
Business, Double Major: Marketing and Information Technology
Tunstall Americas May 2010 - Present
HomeFree, Inc. May 2002 - May 2010
Education
Marquette University
Business, Double Major: Marketing and Information Technology
Jenn Polanco's Tunstall Americas Experience June 2008 - February 2009
Job HR/Executive Administrative Assistant at Reis | Commercial Real Estate Data and Analytics
Industry Human Resources
Experience
Reis Commercial Real Estate Data and Analytics May 2015 - Present
Iowa Sports Management August 2009 - Present
Iowa Sports Management September 2012 - June 2015
Tunstall Americas June 2008 - February 2009
Tunstall Americas April 2007 - June 2008
Skills
Coaching, Customer Service, Wellness, Microsoft Excel, Microsoft Office, Time Management, Fitness, PowerPoint, Management, Organization Skills, Motivational Speaking, Psychology, Recruiting, Performance Management, Human Resources, SPSS, Interpersonal Skills, Payroll Processing, Social Psychology
Education
City University of New York-Hunter College 2013 — 2015
Bachelor of Arts (BA), Psychology
Borough of Manhattan Community College 2011 — 2013
Associate of Arts (AA), Psychology, 3.9
Reis Commercial Real Estate Data and Analytics May 2015 - Present
Iowa Sports Management August 2009 - Present
Iowa Sports Management September 2012 - June 2015
Tunstall Americas June 2008 - February 2009
Tunstall Americas April 2007 - June 2008
Skills
Coaching, Customer Service, Wellness, Microsoft Excel, Microsoft Office, Time Management, Fitness, PowerPoint, Management, Organization Skills, Motivational Speaking, Psychology, Recruiting, Performance Management, Human Resources, SPSS, Interpersonal Skills, Payroll Processing, Social Psychology
Education
City University of New York-Hunter College 2013 — 2015
Bachelor of Arts (BA), Psychology
Borough of Manhattan Community College 2011 — 2013
Associate of Arts (AA), Psychology, 3.9
Ravindra Rao, PMP's Tunstall Americas Experience 2015 - Present
Job
Industry Information Technology and Services
Experience
Tunstall Americas 2015 - Present
Language Testing International, Inc. 2013 - 2015
New York Life Insurance Company 2011 - 2012
American Originals Corporation 2010 - 2011
Vitech Systems Group 2007 - 2010
CA Technologies 1995 - 2007
Skills
SDLC, Requirements Analysis, Business Analysis, SharePoint, User Acceptance Testing, Quality Assurance, Cloud Computing, CRM, Salesforce.com, Requirements Gathering, Visio, SaaS, Information Technology, PMP, MS Project, Software Project..., Business Requirements, Scrum, Requirements Management, Waterfall, Gap Analysis, Project Management, Wireframes, UI prototyping, Microsoft SketchFlow, Salesforce..., Agile, Salesforce.com..., ScrumMaster, Agile Methodologies, JIRA
Education
City University of New York-Baruch College
MBA
New York Institute of Technology
MS
Bangalore University
BS
Tunstall Americas 2015 - Present
Language Testing International, Inc. 2013 - 2015
New York Life Insurance Company 2011 - 2012
American Originals Corporation 2010 - 2011
Vitech Systems Group 2007 - 2010
CA Technologies 1995 - 2007
Skills
SDLC, Requirements Analysis, Business Analysis, SharePoint, User Acceptance Testing, Quality Assurance, Cloud Computing, CRM, Salesforce.com, Requirements Gathering, Visio, SaaS, Information Technology, PMP, MS Project, Software Project..., Business Requirements, Scrum, Requirements Management, Waterfall, Gap Analysis, Project Management, Wireframes, UI prototyping, Microsoft SketchFlow, Salesforce..., Agile, Salesforce.com..., ScrumMaster, Agile Methodologies, JIRA
Education
City University of New York-Baruch College
MBA
New York Institute of Technology
MS
Bangalore University
BS
Edgar Malaran's Tunstall Americas Experience February 2012 - Present
Job Claims Analyst at GEICO
Industry Information Services
Experience
GEICO August 2013 - Present
Tunstall Americas February 2012 - Present
Zija International January 2013 - Present
Tunstall Americas July 2007 - February 2012
Banyan Hypnosis Center 2002 - 2008
Dr Genera Medina January 2002 - July 2006
Blockbuster June 1998 - February 2001
Skills
Customer Service, Data Entry, Microsoft Office, Program Management, Call Centers, Microsoft Excel, Team Leadership, Access, Microsoft Word, Leadership, Outlook, Case Managment, Team Building, Training, Public Speaking
Education
Allen School-Jamaica 2010 — 2011
Certified Medical Assistant, Phlebotomy, EKG
Hunter College 2003 — 2007
Biology
St. John's University 1996 — 2001
Bachelor's degree, Psychology
Nassau Community College 1997 — 2000
Associate's degree
GEICO August 2013 - Present
Tunstall Americas February 2012 - Present
Zija International January 2013 - Present
Tunstall Americas July 2007 - February 2012
Banyan Hypnosis Center 2002 - 2008
Dr Genera Medina January 2002 - July 2006
Blockbuster June 1998 - February 2001
Skills
Customer Service, Data Entry, Microsoft Office, Program Management, Call Centers, Microsoft Excel, Team Leadership, Access, Microsoft Word, Leadership, Outlook, Case Managment, Team Building, Training, Public Speaking
Education
Allen School-Jamaica 2010 — 2011
Certified Medical Assistant, Phlebotomy, EKG
Hunter College 2003 — 2007
Biology
St. John's University 1996 — 2001
Bachelor's degree, Psychology
Nassau Community College 1997 — 2000
Associate's degree
Oretha McBride's Tunstall Americas Experience August 2014 - Present
Job WFM Supervisor at Tunstall Americas
Industry Medical Devices
Experience
Tunstall Americas August 2014 - Present
Blue Cross & Blue Shield of RI September 2005 - November 2011
Blue Cross Blue Shield of Rhode Island April 2001 - September 2005
Brown University 1994 - 1998
American College of Physicians 1990 - 1994
Philadelphia Association of Clinical Trials 1982 - 1991
Riley & Fleming 1985 - 1989
Riley & Fleming 1982 - 1989
Riley & Fleming Associates 1982 - 1989
Philadelphia Association of Clinical Trials 1986 - 1988
Skills
Forecasting, Call Centers, Visio, Training, Employee Training, Process Improvement, Analysis, Management, Customer Service, Vendor Management, Call Volume Forecasting, Process Development, Business Process..., Change Management, Microsoft Excel, Lean Six Sigma, Software Documentation, Call Center, Team Leadership, Process Simulation, Time Management, Insurance, Health Insurance, Business Analysis, HIPAA, Windows, Project Planning, Lotus Notes, Workforce Management
Education
Delaware County Community College 1980 — 1982
Business Administration & Accounting
Tunstall Americas August 2014 - Present
Blue Cross & Blue Shield of RI September 2005 - November 2011
Blue Cross Blue Shield of Rhode Island April 2001 - September 2005
Brown University 1994 - 1998
American College of Physicians 1990 - 1994
Philadelphia Association of Clinical Trials 1982 - 1991
Riley & Fleming 1985 - 1989
Riley & Fleming 1982 - 1989
Riley & Fleming Associates 1982 - 1989
Philadelphia Association of Clinical Trials 1986 - 1988
Skills
Forecasting, Call Centers, Visio, Training, Employee Training, Process Improvement, Analysis, Management, Customer Service, Vendor Management, Call Volume Forecasting, Process Development, Business Process..., Change Management, Microsoft Excel, Lean Six Sigma, Software Documentation, Call Center, Team Leadership, Process Simulation, Time Management, Insurance, Health Insurance, Business Analysis, HIPAA, Windows, Project Planning, Lotus Notes, Workforce Management
Education
Delaware County Community College 1980 — 1982
Business Administration & Accounting
William Roberge's Tunstall Americas Experience May 2013 - 2014
Job Emergency Response Operator at Tunstall Americas
Industry Banking
Experience
Tunstall Americas May 2013 - 2014
Sovereign Bank October 2010 - October 2011
PFPC April 2001 - January 2008
Log on America August 2000 - November 2000
Showcase Cinemas September 1998 - September 2000
Skills
Customer Service, Call Center, Research, Teamwork, Microsoft Publisher, Microsoft Word, Microsoft Excel, Call Centers
Education
Community College of Rhode Island 1998 — 2000
A.S., Paralegal Studies
Johnson & Wales University 1984 — 1986
AS, Culinary Arts
Rhode Island College 1970 — 1976
B.A., English
Salve Regina University
Certificate, Microsoft Office
Woonsocket High School
College Prep
Tunstall Americas May 2013 - 2014
Sovereign Bank October 2010 - October 2011
PFPC April 2001 - January 2008
Log on America August 2000 - November 2000
Showcase Cinemas September 1998 - September 2000
Skills
Customer Service, Call Center, Research, Teamwork, Microsoft Publisher, Microsoft Word, Microsoft Excel, Call Centers
Education
Community College of Rhode Island 1998 — 2000
A.S., Paralegal Studies
Johnson & Wales University 1984 — 1986
AS, Culinary Arts
Rhode Island College 1970 — 1976
B.A., English
Salve Regina University
Certificate, Microsoft Office
Woonsocket High School
College Prep
Randy Gemme's Tunstall Americas Experience June 2013 - September 2014
Job Design Engineering Technician at Coto Technology
Industry Electrical/Electronic Manufacturing
Experience
Coto Technology September 2014 - Present
Tunstall Americas June 2013 - September 2014
BBA Remanufacturing August 2010 - February 2012
Sensata Technologies (formerly Texas Instruments) 1992 - 2009
Sensata Technologies 1992 - 2009
Sensata Technologies 1992 - 2009
Sensata Technologies 1992 - 2009
Skills
Automotive, Electronics, Engineering, FMEA, Lean Manufacturing, Process Engineering, SPC, Six Sigma, 5S, Continuous Improvement, Design for Manufacturing, Design of Experiments, Engineering Management, Manufacturing, Root Cause Analysis
Education
Community College of Rhode Island 2012 — 2015
Associate's degree, Emergency Management and Homeland Security
New England Institute of Technology 1987 — 1989
As, Electronics
Coto Technology September 2014 - Present
Tunstall Americas June 2013 - September 2014
BBA Remanufacturing August 2010 - February 2012
Sensata Technologies (formerly Texas Instruments) 1992 - 2009
Sensata Technologies 1992 - 2009
Sensata Technologies 1992 - 2009
Sensata Technologies 1992 - 2009
Skills
Automotive, Electronics, Engineering, FMEA, Lean Manufacturing, Process Engineering, SPC, Six Sigma, 5S, Continuous Improvement, Design for Manufacturing, Design of Experiments, Engineering Management, Manufacturing, Root Cause Analysis
Education
Community College of Rhode Island 2012 — 2015
Associate's degree, Emergency Management and Homeland Security
New England Institute of Technology 1987 — 1989
As, Electronics
Scott Tousignaut's Tunstall Americas Experience January 2000 - Present
Job National Director, Outside Operations at Tunstall Americas
Industry Medical Devices
Experience
Tunstall Americas January 2000 - Present
American Medical Alert Corp. January 2000 - February 2010
Broomfield Emergency Ambulance March 1987 - August 1999
American Medical Response 1993 - 1996
Reed Ambulance 1987 - 1993
Western Ambulance Service, Inc. dba Ambforce 1981 - 1987
Ambulance Service Company 1979 - 1983
Skills
Training, Marketing Strategy, Medical Devices, Product Marketing, Account Management, Software Documentation, Business Planning, Customer Service, Team Building, Healthcare, Strategic Planning, Leadership, Program Management, Cross-functional Team..., Team Leadership, Process Improvement, Management, Operations Management, Start-ups, Project Management, Strategy, Business Development, Vendor Management, Product Management, Contract Negotiation, Business Strategy, Change Management, Integration, Telecommunications, Budgets, Business Analysis, CRM, Call Centers, Coaching, Continuous Improvement, Customer Satisfaction, Marketing, New Business Development, Outsourcing, Product Development, Quality Assurance, Recruiting, Sales, Sales Management, Product Launch, Healthcare Information..., Inventory Management
Education
Colorado Christian University
Organization Management and Human Resource Management
University of Colorado Colorado Springs
Biology, General
Tunstall Americas January 2000 - Present
American Medical Alert Corp. January 2000 - February 2010
Broomfield Emergency Ambulance March 1987 - August 1999
American Medical Response 1993 - 1996
Reed Ambulance 1987 - 1993
Western Ambulance Service, Inc. dba Ambforce 1981 - 1987
Ambulance Service Company 1979 - 1983
Skills
Training, Marketing Strategy, Medical Devices, Product Marketing, Account Management, Software Documentation, Business Planning, Customer Service, Team Building, Healthcare, Strategic Planning, Leadership, Program Management, Cross-functional Team..., Team Leadership, Process Improvement, Management, Operations Management, Start-ups, Project Management, Strategy, Business Development, Vendor Management, Product Management, Contract Negotiation, Business Strategy, Change Management, Integration, Telecommunications, Budgets, Business Analysis, CRM, Call Centers, Coaching, Continuous Improvement, Customer Satisfaction, Marketing, New Business Development, Outsourcing, Product Development, Quality Assurance, Recruiting, Sales, Sales Management, Product Launch, Healthcare Information..., Inventory Management
Education
Colorado Christian University
Organization Management and Human Resource Management
University of Colorado Colorado Springs
Biology, General
Thomas Rossi's Tunstall Americas Experience March 2011 - February 2013
Job Sales Executive at Shredit
Industry Information Services
Experience
Shred-it May 2013 - Present
Tunstall Americas March 2011 - February 2013
Tunstall Americas February 2009 - March 2011
SDS Financial Technologies October 2008 - February 2009
Intercontinental Exchange June 2008 - October 2008
Zale July 2006 - June 2008
Skills
Account Management, Customer Service, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Microsoft Office, Sales, Team Building, Social Media Marketing, Process Improvement, Marketing Strategy, Social Media, New Business Development, Team Leadership, Training, Leadership, Marketing, Budgets, Strategic Planning
Education
University of Scranton 2000 — 2004
Bachelor's Degree, Business Administration, 3.40/4.00
Shred-it May 2013 - Present
Tunstall Americas March 2011 - February 2013
Tunstall Americas February 2009 - March 2011
SDS Financial Technologies October 2008 - February 2009
Intercontinental Exchange June 2008 - October 2008
Zale July 2006 - June 2008
Skills
Account Management, Customer Service, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Microsoft Office, Sales, Team Building, Social Media Marketing, Process Improvement, Marketing Strategy, Social Media, New Business Development, Team Leadership, Training, Leadership, Marketing, Budgets, Strategic Planning
Education
University of Scranton 2000 — 2004
Bachelor's Degree, Business Administration, 3.40/4.00
Fred Currier's Tunstall Americas Experience November 2013 - August 2015
Job Oncology Contact Support at Tunstall Americas
Industry Outsourcing/Offshoring
Experience
Tunstall Americas November 2013 - August 2015
Adecco / MetLife January 2013 - September 2013
Insight Global / CVS Caremark October 2010 - November 2010
Blue Cross and Blue Shield of RI August 2009 - February 2010
Newport County YMCA August 2006 - January 2008
General Nutrition Center August 2005 - March 2006
Enterprise Rent a Car of RI January 2001 - July 2005
Enterprise Rent-A-Car 2001 - 2005
General Nutrition Center November 1998 - March 2000
Looking Upwards June 1995 - February 1999
Skills
Management, Sales, Data Entry, Employee Benefits, Customer Service, Call Centers, Human Resources, Sales Management, Health Insurance, Retail, Account Management, Employee Relations, Recruiting, Team Leadership, Team Building, Training, Employee Training, Customer Satisfaction, Insurance, Strategic Planning
Education
Gordon College
Bachelor of Arts, Psychology
Tunstall Americas November 2013 - August 2015
Adecco / MetLife January 2013 - September 2013
Insight Global / CVS Caremark October 2010 - November 2010
Blue Cross and Blue Shield of RI August 2009 - February 2010
Newport County YMCA August 2006 - January 2008
General Nutrition Center August 2005 - March 2006
Enterprise Rent a Car of RI January 2001 - July 2005
Enterprise Rent-A-Car 2001 - 2005
General Nutrition Center November 1998 - March 2000
Looking Upwards June 1995 - February 1999
Skills
Management, Sales, Data Entry, Employee Benefits, Customer Service, Call Centers, Human Resources, Sales Management, Health Insurance, Retail, Account Management, Employee Relations, Recruiting, Team Leadership, Team Building, Training, Employee Training, Customer Satisfaction, Insurance, Strategic Planning
Education
Gordon College
Bachelor of Arts, Psychology
Chris Harley's Tunstall Americas Experience October 2013 - May 2014
Job Credit and Collection ManagerConsultant at igus Inc.
Industry Financial Services
Experience
igus Inc. November 2014 - Present
Tunstall Americas October 2013 - May 2014
American Career Institute March 2011 - January 2013
Law Offices of Boudreau and Associates October 2006 - September 2010
Transworld Systems, an NCO Company January 1998 - October 2006
Skills
Process Improvement, Compliance, Policy Improvement, Cash Flow Management, Accounts Receivable, Forecasting, Negotiation, Team Building, Budgeting, Business Operations..., Coaching, Performance Management, Hiring, Strategic Planning, Excel, Outlook, Leadership Development, Business Strategy, Budgets, Analysis, Customer Service, Customer Retention, Cash Flow, Accounting, Management, Leadership, Microsoft Excel, Human Resources, Team Leadership, Operations Management, Training, Start-ups, Strategy, Inventory Management, Sales, Change Management, Recruiting, System Administration, Public Speaking, Call Centers, New Business Development, Staff Development, Business Development, Microsoft Word, CRM, Payroll, PowerPoint, Microsoft Office, Employee Relations, Customer Satisfaction
Education
Northeastern University
Bachelor of Science
igus Inc. November 2014 - Present
Tunstall Americas October 2013 - May 2014
American Career Institute March 2011 - January 2013
Law Offices of Boudreau and Associates October 2006 - September 2010
Transworld Systems, an NCO Company January 1998 - October 2006
Skills
Process Improvement, Compliance, Policy Improvement, Cash Flow Management, Accounts Receivable, Forecasting, Negotiation, Team Building, Budgeting, Business Operations..., Coaching, Performance Management, Hiring, Strategic Planning, Excel, Outlook, Leadership Development, Business Strategy, Budgets, Analysis, Customer Service, Customer Retention, Cash Flow, Accounting, Management, Leadership, Microsoft Excel, Human Resources, Team Leadership, Operations Management, Training, Start-ups, Strategy, Inventory Management, Sales, Change Management, Recruiting, System Administration, Public Speaking, Call Centers, New Business Development, Staff Development, Business Development, Microsoft Word, CRM, Payroll, PowerPoint, Microsoft Office, Employee Relations, Customer Satisfaction
Education
Northeastern University
Bachelor of Science
Casey Sanford's Tunstall Americas Experience November 2014 - Present
Job Engineering Technician at Tunstall Americas
Industry Telecommunications
Experience
Tunstall Americas November 2014 - Present
American Traffic Solutions October 2011 - July 2014
Nestor Traffic Systems January 2005 - September 2011
Skills
Testing, Program Management, Process Improvement, Team Building, Manufacturing, Operations Management, Project Management
Education
New England Institute of Technology 1999 — 2002
Bachelor of Applied Science (BASc), Electronics Engineering Technology
Tunstall Americas November 2014 - Present
American Traffic Solutions October 2011 - July 2014
Nestor Traffic Systems January 2005 - September 2011
Skills
Testing, Program Management, Process Improvement, Team Building, Manufacturing, Operations Management, Project Management
Education
New England Institute of Technology 1999 — 2002
Bachelor of Applied Science (BASc), Electronics Engineering Technology
Patricia Anastasopoulos Dominguez's Tunstall Americas Experience May 2015 - September 2015
Job Branch supervisor at First central savings bank
Industry Banking
Experience
Tunstall Americas May 2015 - September 2015
FIRST CENTRAL SAVINGS BANK March 2008 - May 2015
FCSB February 2008 - May 2015
Skills
Customer Service, Microsoft Office, Microsoft Word
Education
Queensborough Community College 1989 — 1991
Associate in applied science, Electrical engineering
Tunstall Americas May 2015 - September 2015
FIRST CENTRAL SAVINGS BANK March 2008 - May 2015
FCSB February 2008 - May 2015
Skills
Customer Service, Microsoft Office, Microsoft Word
Education
Queensborough Community College 1989 — 1991
Associate in applied science, Electrical engineering
James Montas's Tunstall Americas Experience May 2011 - June 2012
Job Manager Member Services Call Center Operations
Industry Hospital & Health Care
Experience
Amida Care January 2013 - Present
Tunstall Americas May 2011 - June 2012
Sitel November 2002 - October 2010
MiTAC International Inc. July 2000 - July 2002
East West Bank June 1996 - June 2000
Skills
Call Center, Management, Leadership, Workforce Management, BPO, Contact Centers, Customer Experience, Vendor Management, Customer Satisfaction, Operations Management, Process Improvement, P&L Analysis, P&L Forecasting, Reporting & Analysis, Quality Assurance, Performance Reviews, Team Building, Strategic Planning, Six Sigma, Call Centers, Project Management, Strategy, Outsourcing, Training
Education
AMA University 1992 — 1996
Bachelor, Computer Engineering
University of Sto. Tomas 1990 — 1992
Electrical, Engineering
Amida Care January 2013 - Present
Tunstall Americas May 2011 - June 2012
Sitel November 2002 - October 2010
MiTAC International Inc. July 2000 - July 2002
East West Bank June 1996 - June 2000
Skills
Call Center, Management, Leadership, Workforce Management, BPO, Contact Centers, Customer Experience, Vendor Management, Customer Satisfaction, Operations Management, Process Improvement, P&L Analysis, P&L Forecasting, Reporting & Analysis, Quality Assurance, Performance Reviews, Team Building, Strategic Planning, Six Sigma, Call Centers, Project Management, Strategy, Outsourcing, Training
Education
AMA University 1992 — 1996
Bachelor, Computer Engineering
University of Sto. Tomas 1990 — 1992
Electrical, Engineering
Garreth Smith's Tunstall Americas Experience January 2013 - June 2013
Job Business Professional
Industry Management Consulting
Experience
Cavalry Portfolio Services August 2013 - Present
Tunstall Americas January 2013 - June 2013
Tunstall Americas June 2012 - December 2012
Aflac April 2011 - June 2012
DGA Security Systems January 2000 - November 2010
Skills
Onboarding, New Business Development, Team Building, Public Speaking, Marketing, Management, Analysis, Team Leadership, Leadership, Sales Operations, Operations Management, Program Management, Data Analysis, Customer Satisfaction, Email Marketing, Research, Call Centers, Outlook, Recruiting, Coaching, Sales Management, Employee Relations, Microsoft Word, Windows, Security, Online Marketing, Performance Management, Direct Sales, Negotiation, Marketing Strategy, Change Management, Healthcare, Public Relations, Logistics, Market Research, Teaching, Social Media Marketing, Event Management, Event Planning, Social Networking, Customer Service, Sales, Microsoft Excel, Salesforce.com, Customer Retention, Time Management, Training
Education
SUNY Stony Brook 1994 — 1999
BA, Physical Anthropology
Cavalry Portfolio Services August 2013 - Present
Tunstall Americas January 2013 - June 2013
Tunstall Americas June 2012 - December 2012
Aflac April 2011 - June 2012
DGA Security Systems January 2000 - November 2010
Skills
Onboarding, New Business Development, Team Building, Public Speaking, Marketing, Management, Analysis, Team Leadership, Leadership, Sales Operations, Operations Management, Program Management, Data Analysis, Customer Satisfaction, Email Marketing, Research, Call Centers, Outlook, Recruiting, Coaching, Sales Management, Employee Relations, Microsoft Word, Windows, Security, Online Marketing, Performance Management, Direct Sales, Negotiation, Marketing Strategy, Change Management, Healthcare, Public Relations, Logistics, Market Research, Teaching, Social Media Marketing, Event Management, Event Planning, Social Networking, Customer Service, Sales, Microsoft Excel, Salesforce.com, Customer Retention, Time Management, Training
Education
SUNY Stony Brook 1994 — 1999
BA, Physical Anthropology
Seth Muraskin's Tunstall Americas Experience February 2012 - Present
Job Human Resources, VP
Industry Human Resources
Experience
Tunstall America's February 2012 - Present
The Really Cool Food Company, LLC 2009 January 2009 - September 2011
The Really Cool Food Company, LLC and The Starec Trust January 2009 - September 2011
Law Office of Seth Muraskin January 1998 - June 2008
Suffolk County Chapter September 2007 - April 2008
Suffolk County District Attorney's Office October 1995 - January 1998
Education
Touro College Jacob D. Fuchsberg Law Center 1992 — 1995
JD, Law
New York University 1990 — 1993
MA, History
The George Washington University 1987 — 1989
BA, Urban Studies/Education
Tunstall America's February 2012 - Present
The Really Cool Food Company, LLC 2009 January 2009 - September 2011
The Really Cool Food Company, LLC and The Starec Trust January 2009 - September 2011
Law Office of Seth Muraskin January 1998 - June 2008
Suffolk County Chapter September 2007 - April 2008
Suffolk County District Attorney's Office October 1995 - January 1998
Education
Touro College Jacob D. Fuchsberg Law Center 1992 — 1995
JD, Law
New York University 1990 — 1993
MA, History
The George Washington University 1987 — 1989
BA, Urban Studies/Education
Mario O Guevara's Tunstall Americas Experience March 2015 - Present
Job Patient Coordinator at Tunstall Americas
Industry Hospital & Health Care
Experience
Tunstall Americas March 2015 - Present
Opinion Access Corp. August 2014 - February 2015
The Office Gurus February 2014 - July 2014
Ubiquity Global Services Inc. December 2012 - January 2014
Let's Do It El Salvador March 2012 - June 2013
Stream Global Services 2009 - 2011
Skills
Public Relations, Customer Service, Customer Satisfaction, CRM, Strategic Planning, Team Management, Market Research, Marketing Strategy, Spanish, Administration, Sales, Healthcare Management, English, Kernel, Strategic Public..., Leadership, Team Leadership
Education
Universidad Católica de Occidente 2007 — 2010
Industrial Engineer, Industrial Engineering
Tunstall Americas March 2015 - Present
Opinion Access Corp. August 2014 - February 2015
The Office Gurus February 2014 - July 2014
Ubiquity Global Services Inc. December 2012 - January 2014
Let's Do It El Salvador March 2012 - June 2013
Stream Global Services 2009 - 2011
Skills
Public Relations, Customer Service, Customer Satisfaction, CRM, Strategic Planning, Team Management, Market Research, Marketing Strategy, Spanish, Administration, Sales, Healthcare Management, English, Kernel, Strategic Public..., Leadership, Team Leadership
Education
Universidad Católica de Occidente 2007 — 2010
Industrial Engineer, Industrial Engineering
Joshua Pak's Tunstall Americas Experience August 2012 - October 2013
Job Associate at ICON Investments
Industry Financial Services
Experience
ICON Investments October 2013 - Present
Tunstall Americas August 2012 - October 2013
ALPS Price Meadows July 2011 - May 2012
Four Winds Interactive December 2010 - July 2011
Skills
Hedge Funds, Bloomberg, Finance, Financial Modeling, Financial Reporting, Financial Accounting, Financial Analysis
Education
University of Colorado at Boulder 2006 — 2010
Bachelor's degree, Accounting
ICON Investments October 2013 - Present
Tunstall Americas August 2012 - October 2013
ALPS Price Meadows July 2011 - May 2012
Four Winds Interactive December 2010 - July 2011
Skills
Hedge Funds, Bloomberg, Finance, Financial Modeling, Financial Reporting, Financial Accounting, Financial Analysis
Education
University of Colorado at Boulder 2006 — 2010
Bachelor's degree, Accounting
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY