TwinStar Credit Union
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TwinStar Credit Union Employees
Social Media Manager, Graphic Designer, Food/DIY Blogger and Virtual Assistant July 2010 - Present
The Fayetteville Observer April 2011 - May 2012
BECU March 2004 - February 2008
TwinStar Credit Union February 2002 - February 2004
Skills
Banking, Customer Service, Writing, Facebook, Blogging, Social Media, Social Networking, Social Media Marketing, Advertising, Copywriting, Marketing Communications, Creative Writing, Email Marketing, Online Marketing, SEO, Blogger, Web Content, Newsletters, Online Advertising, Public Relations, Marketing, Copy Editing, Press Releases, Media Relations, Publicity, Content Strategy, Editing, Publishing
Education
Saint Martin's College 2007 — 2009
Bachelor's, Psychology
Frank W. Cox High School
COUNTRY Financial® February 2014 - Present
TwinStar Credit Union February 2010 - August 2013
Woodstone Credit Union July 2003 - January 2010
EverTrust Bank 2000 - 2003
Washington Credit Union 1986 - 2000
Skills
Life Insurance, Auto Insurance, Long Term Care Insurance, Retirement Planning, Mortgage Lending, Banking, Consumer Lending, Credit Unions, Loans, Customer Service, Credit, Branch Management, Small Business Lending, Cash Management, Retail Banking, Financial Services, Budgets, Team Building, Coaching, Strategic Planning, Small Business, Cross Selling, Commercial Lending, Underwriting, Loan Origination, Call Centers, Outlook, Microsoft Office, Branch Banking, Disability Income..., Homeowners Insurance, Investment Solutions, Health, Annuities, Disability Insurance, Fixed Annuities
Education
Western CUNA Management School 2008 — 2010
Credit Unions
Advancing Leadership 2006 — 2007
University of Phoenix 2001 — 2003
BS Business Management, Management
Washington State Consolidated Technology Services August 2015 - Present
Avue Technologies Corporation April 2015 - July 2015
NCI, Inc. June 2014 - April 2015
Festival Transaction Services January 2014 - April 2014
TwinStar Credit Union May 2013 - November 2013
AccessLine Communications April 2012 - May 2013
Army National Guard March 2011 - April 2012
CSN August 2009 - March 2011
US Army November 2004 - August 2009
UDC Computer Services November 1995 - November 2004
Skills
VoIP, Polycom, SIP, Network Administration, Sonicwall, Linux, Satellite Communications, VSAT, WiFi, System Administration, Ethernet, Hardware Support, Network Architecture, Remote Administration, Network Security, Visual Basic, Microsoft Access, Network Engineering, Technical Staff..., Avaya IP Telephony, Avaya Communication..., Avaya, H.323, CentOS, Red Hat Linux, Openfire, Spark, RightFax, Active Directory, Windows Server, TCP/IP, Unix Shell Scripting, T.38, LDAP, Server Administration, Technical Support, Technical Training, Help Desk Support, Routers, Router Configuration, Wireless Routers, Systems Analysis, Report Writing, SQL, MySQL, Avaya Aura, Servers, VMware ESX, Troubleshooting, Network Design
Education
Milwaukee School of Engineering 1998 — 2002
Bachelor of Science, Business & Computer Systems Network Managemrnt
TwinStar Credit Union November 2000 - Present
Skills
Banking, Customer Service, Credit, Team Building, Retail Banking, Teamwork, Coaching, Credit Analysis, Loans, Leadership, Risk Management, Mortgage Lending, Credit Unions, Consumer Lending
Education
University of Phoenix
Business Administration and Management, General
TwinStar Credit Union July 2012 - Present
TwinStar Credit Union February 2011 - July 2012
TwinStar Credit Union May 2006 - February 2011
Skills
Mortgage Lending, Consumer Lending, Retail Banking, Strategic Planning, Team Building, Loans, Financial Analysis
Education
CUNA Management School 2012 — 2014
Saint Martin's University 2000 — 2004
Bachelor of Arts (B.A.), Finance and Management
Washington State Department of Social and Health Services May 2013 - Present
Washington State Department of Social and Health Services July 2012 - May 2013
Washington State Department of Social and Health Services January 2008 - October 2012
TwinStar Credit Union August 2007 - December 2007
TwinStar Credit Union November 2006 - August 2007
TwinStar Credit Union July 2001 - November 2006
TwinStar Credit Union February 1997 - July 2001
Harborview Manor September 1993 - November 1998
Skills
Training, Recruiting, Payroll, Human Resources, Interviews, Access, Policy, HRIS, Management, Hiring, Analysis, Outlook, FMLA, Visio, Customer Service, Temporary Placement, Leadership Development
Education
Western International University 2003 — 2007
Bachelor of Science (B.S.), Human Resources Management and Services
Tacoma Community College 1996 — 2001
Associate of Arts and Sciences (A.A.S.), General Studies
TwinStar Credit Union October 2014 - Present
New American Funding January 2014 - October 2014
Alaska USA Federal Credit Union April 2012 - January 2014
Pinnacle Mortgage Planning April 2010 - February 2012
Northwest Commercial Bank May 2009 - April 2010
Columbia Bank June 1993 - September 2005
Skills
Mortgage Lending, FHA, Loans, Refinance, Credit, USDA, Loan Origination, Reverse Mortgages, First Time Home Buyers, Residential Mortgages, Investment Properties, Mortgage Banking, Underwriting, Real Estate, VA loans, Banking, Lines Of Credit, Commercial Lending, Construction Loans, FHA financing, Consumer Lending, Mortgage Marketing, Government Loans, FHA Financing, VA Loans
Education
University of Puget Sound
BA, Economics
School of Mortgage Banking 2001 — 2003
Master Certified Mortgage Banker, Mortgage Banking
The Evergreen State College May 2012 - Present
Epersonae Enterprises January 2007 - Present
Epersonae Enterprises February 2005 - Present
TwinStar Credit Union December 2006 - April 2012
Pierce College District 11 December 2000 - December 2006
United Way of Pierce County August 1997 - December 2000
Tacoma Little Theatre December 1996 - August 1997
Children's Museum of Tacoma February 1995 - June 1997
Skills
HTML + CSS, PHP, JavaScript, Drupal, WordPress, Email marketing, Adobe Creative Suite, SEO + SEM, Social Media Marketing, Microsoft Office, Writing, Editing, CSS, Wordpress, HTML, Email Marketing, Web Analytics, Web Development, Usability, Web Design, Graphic Design, Information Architecture, Databases, Facebook, Marketing, SEO, Fundraising, Newsletters, User Experience, Photoshop, AJAX, Advertising, XHTML, CMS, User Interface Design, jQuery, Social Media, Dreamweaver, Project Management, Public Speaking
Education
University of Puget Sound 1992 — 1996
BA, English (creative writing)
Fiserv - Credit Union Solutions September 2015 - Present
Home March 2015 - September 2015
TwinStar Credit Union July 2013 - June 2015
Pacific NW Federal Credit Union January 2013 - July 2013
Unitus Community Credit Union July 2002 - January 2012
Foster Area Business Association May 2007 - December 2011
Argay Neighborhood Association August 2009 - September 2011
Fiserv EFT January 2000 - July 2002
Skills
Banking, Loans, Consumer Lending, Credit, Retail Banking, Sales Management, Credit Unions, Customer Service, Coaching, Team Building, Business Development, Mortgage Banking, Risk Management, Mortgage Lending, Commercial Lending, Credit Analysis, Financial Services, Loan Origination, Management, Leadership, Strategic Planning, Sales, Financial Analysis, Budgets, Investments, Underwriting, Process Improvement, Finance, Credit Risk
Education
Boise State University
Parkrose High School
Portland State University
University of Phoenix
TwinStar Credit Union March 2014 - Present
Best Buy September 2013 - January 2014
Dialogue Direct July 2012 - September 2013
Pizza Time December 2011 - July 2012
Bellagios Pizza International, Inc June 2011 - December 2011
Skills
Sales, Sales Management, Customer Service, Recruiting, Management, Computer Hardware, Computer Performance, Charity Marketing, Lead Generation, Direct Sales, Fundraising, Customer Experience, Finance
Education
South Puget Sound Community College 2010 — 2011
Associate of Arts (AA), General Studies
Olympia High 2006 — 2010
High School Diploma, General Studies
The Paragon Group March 2010 - Present
TwinStar Credit Union February 2004 - Present
Skills
Coaching, Team Building, Development Of Employees, Credit Unions, Learning Management, Corporate University, Organizational..., Organizational..., Leadership Development, Adult Learning Theory, Instructional Design, Customer Service, Budgets, Blended Learning, Instructor-led Training, Teamwork, Event Planning, Training Delivery, Project Management, Loans, Training, Leadership, Banking, Workshop Facilitation, Needs Analysis, Strategic Planning, Process Improvement, Employee Training
Education
Antioch University Seattle
Organizational Psychology
Lower Columbia College
School of Nursing
TwinStar Credit Union November 2012 - Present
Brigham Young University - Idaho June 2010 - Present
TwinStar Credit Union June 2011 - November 2012
TwinStar Credit Union December 2010 - June 2011
Washington Credit Union League July 2007 - June 2011
TwinStar Credit Union July 2007 - December 2010
TwinStar Credit Union January 2008 - December 2008
Boy Scouts of America September 2006 - September 2008
TwinStar Credit Union November 2006 - June 2007
Phone Directories Company October 2005 - May 2006
Skills
Marketing, Training, Public Speaking, Sales, Team Building, Management, Policy, Strategy, Leadership, Leadership Development, Program Management, Social Media, Coaching, Teamwork, Microsoft Office, Banking, Public Relations, Customer Service, Adobe Creative Suite, Project Management, Strategic Planning, Team Leadership, Spanish, Team Management, Marketing Strategy, Sales Management, Budgets, Nonprofits, Symitar, Branch Operation, Brand Management, Cooperative, Mac OS, Windows, Credit, Event Planning, Loans, Advertising, Marketing Communications
Education
CUDE 2010 — 2010
CUDE 2010, Development Educator
Brigham Young University - Idaho 1999 — 2005
BS, Communication - Advertising
Yelm High School 1996 — 2000
Diploma, General
TwinStar Credit Union October 2014 - Present
TwinStar Credit Union March 2011 - Present
WSECU June 2008 - May 2010
Washington State Employees Credit Union 2005 - 2010
WSECU August 2005 - June 2008
Skills
Credit Unions, Loans, Credit, Banking, Mortgage Lending, Consumer Lending, Customer Service, Coaching, Strategic Planning, Team Building, Sales Management, Call Center, Leadership, Call Centers, CRM, Management, Sales, Branch Management, Retail Banking, Cross Selling, Analysis, Program Management, Customer Satisfaction, Finance, Underwriting, Credit Analysis, Internet Banking, Process Improvement, Small Business Lending, Lines Of Credit, Risk Management, Home Equity Loans, Credit Risk, Marketing Strategy, Commercial Lending, Residential Mortgages, Mortgage Banking, Loan Origination, Financial Services, Loan Servicing, Financial Analysis, Executive Management
Education
Western CUNA Management School 2013 — 2015
Montana State University-Bozeman 1997 — 1999
Libby Senior High School
College Prep Diploma
TwinStar Credit Union September 2014 - Present
Pineapple Hospitality Company March 2014 - August 2014
CTS International January 2013 - August 2013
Skills
Customer Service, Team Building, Coaching, Teamwork, Management, Human Resources, Leadership, Microsoft Office, Sales, Financial Analysis
Education
The Evergreen State College
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
Advantis Credit Union August 2013 - Present
TwinStar Credit Union March 2012 - August 2013
Columbia Bank February 2010 - January 2012
Columbia River Bank November 2008 - January 2010
Albina Community Bank February 2007 - September 2008
Unitus Community Credit Union September 2005 - February 2007
Nationwide Insurance 1986 - 2002
Education
Portland State University - School of Business 2004 — 2007
MS, Financial Analysis
Linfield College 2000 — 2003
BS, Management
Alkami Technology June 2014 - Present
TwinStar Credit Union May 2013 - June 2014
Online Resources March 2008 - May 2013
TwinStar Credit Union March 1994 - March 2008
Skills
Account Management, Banking, Business Analysis, Financial Analysis, Financial Services, Loans, Payments, Process Improvement, Project Management, Relationship Management, Risk Management, SDLC, SaaS, Salesforce.com, Strategic Planning, Vendor Management
Education
CUNA Enterprise Risk Management Institute 2013 — 2013
Certified Enterprise Risk Management Expert, Enterprise Risk Management
South Puget Sound Community College 1989 — 1991
Associate's Degree, Accounting - Associate of Technical Arts Degree, 4.0
TwinStar Credit Union March 2011 - Present
TwinStar Credit Union May 2011 - July 2015
Cardinal Health October 2007 - October 2008
Armed Forces Bank August 2005 - May 2007
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Social Media, Editing, Management, Teamwork, Training, Data Entry, Leadership, Loans, Payroll, Strategic Planning, Time Management, Team Building, Customer Satisfaction, Banking, Event Planning, Telephone Skills, Public Speaking, Team Leadership, Marketing
Education
Central Michigan University 2008 — 2013
Bachelor of Science in Public Administration, Public Administration
TwinStar Credit Union July 2011 - Present
TwinStar Credit Union March 2008 - August 2010
Skills
Credit, Loans, Finance, Investments, Sales, Insurance, Credit Unions, Selling, Consumer Lending, Mortgage Lending, Retail Banking, Banking, Deposits, Cross Selling, Branch Management, Underwriting, Credit Risk, Call Centers, Loan Origination
Education
Clark College 2011 — 2012
Student, Business Administration and Management, General
Onalaska High School 2001 — 2005
High School Diploma, General Studies, 3.685
Fisher Investments September 2012 - Present
Lacamas Community Credit Union April 2011 - August 2012
TwinStar Credit Union November 2006 - April 2011
Clackamas Federal Credit Union June 2000 - September 2006
Education
Portland State University 1998 — 2006
Bachelor of Applied Science (B.A.Sc.), Business Administration and Marketing
Deseret First Credit Union September 2015 - Present
BYU-Idaho July 2008 - Present
Washington Jump$tart Coalition July 2015 - September 2015
Family Education and Support Services January 2015 - September 2015
TwinStar Credit Union - Imagination Lab (Think Tank) September 2013 - September 2015
Financial Education Public-Private Partnership September 2011 - September 2015
TwinStar Credit Union September 2011 - September 2015
NWCUA September 2011 - August 2014
National Youth Involvement Board February 2014 - July 2014
Pacific Rails Credit Union January 2009 - August 2011
Skills
Social Media Marketing, Public Relations, Marketing, Training, Leadership, Public Speaking, Marketing Strategy, Advertising, Social Media, Strategic Planning, Banking, Community Outreach, Sales, Microsoft Office, Management, Facebook, Credit Unions, Customer Service, Strategy, Event Planning, Project Management, Financial Analysis, Team Building, Program Management, Community Development, Editing, Campaigns, Microsoft Excel, Microsoft Word, Teamwork, Budgets, Retail, Small Business, Project Planning, Coaching, Social Networking, Data Analysis, Teaching, Marketing Communications, Team Leadership, Media Buying, Creative Direction, Business Development, Leadership Development, Fundraising, Nonprofits, Creative Development, Financial Education, Financial Literacy, Brand Development
Education
Western Governors University 2014 — 2016
Master of Business Administration (MBA), Marketing
Bright Solutions Corporate University 2013 — 2013
Certificate of Completion, Succession Development Program
Bright Solutions Corporate University 2012 — 2013
Undergraduate Degree, Management
Bright Solutions Corporate University 2012 — 2012
Core Program, General Studies
Credit Union Development Educator, C.U.D.E. 2012 — 2012
Brigham Young University - Idaho 2001 — 2008
Bachelors of Arts, Communications: Specializing in Advertising and Marketing
Brigham Young University 2005 — 2005
Avenue Espresso October 2013 - Present
EmCentrix August 2012 - 2013
TwinStar Credit Union January 2012 - August 2012
Anchor Bank WA March 2011 - December 2011
Skills
Project Management, Organizational..., Marketing Communications, Compliance, Team Building, Product Development, Customer Service, HR Project Management, Integrated Product..., Management, Small Business, Training, Business Planning, Business Strategy, Marketing Strategy, Leadership Development, Employee Benefits, Applicant Tracking..., Human Resources
Education
Centralia College 2014 — 2016
Associate of Arts (A.A.), Accounting and Finance
Bismarck State College 2010 — 2010
N/a, Nuclear/Nuclear Power Technology/Technician
Centraila College 2007 — 2010
Associate of Arts and Sciences (AAS), Energy Management and Systems Technology/Technician
TwinStar Credit Union June 2012 - Present
TwinStar Credit Union March 1987 - Present
TwinStar Credit Union 1987 - 2013
Skills
Marketing, Marketing Strategy, Marketing Management, Event Planning, Advertising, Marketing Communications, Project Management, Public Speaking, Team Leadership, Team Building, Business Development, Customer Satisfaction, Customer Service, Teamwork, Credit Unions, Sales, Strategic Planning, Public Relations, Social Media Marketing, Budgets, Sales Management, Coaching, Small Business, Partner Management, Banking
Education
Central Washington University
Bachelor of Science, Business/Marketing Management
Saint Martin's University June 2015 - Present
Dana Pethia & Associates May 2014 - Present
Constant Contact April 2010 - April 2014
The Office of the Secretary of State May 2007 - September 2009
TwinStar Credit Union 2000 - 2007
Skills
Public Speaking, Marketing Strategy, Business Strategy, Social Media Marketing, Email Marketing, Advertising, Leadership, Sales, Marketing, Small Business, Marketing Communications, Social Networking, Nonprofits, Social Media, Non-profits, Strategic Planning, Sales Management, Entrepreneurship, Online Advertising, Event Planning, Public Relations, Direct Marketing, Business Development, Online Marketing, Coaching, Team Building, Seminars, Strategy, New Business Development, Customer Service, Event Management, Digital Marketing, Training, SEO, Microsoft Office, Fundraising, Strategic Partnerships, Start-ups, Salesforce.com, Account Management, Management, Strategic Communications, Strategic Consulting
Education
Central Washington University 1989 — 1993
Bachelor of Arts, Speech Communication
Capital High School
TwinStar Credit Union August 2006 - Present
TAG, The Advisory Group June 2010 - Present
Loomis April 2006 - August 2006
Mountain America Credit Union September 1997 - February 2006
Skills
Credit Unions, Vendor Management, ATM networks, Debit Cards, Cash Management, Banking, Retail Banking, Credit, Consumer Lending, Branch Management, Loans, Credit Cards, Mortgage Lending, Cross Selling, Credit Analysis, Payments, Commercial Lending, Team Building, Underwriting
Education
Snow College
GM Financial/AmeriCredit October 2012 - Present
TwinStar Credit Union October 2008 - October 2012
Skills
Typing, Accounting, Business English, Business Math, Loans, Credit Analysis, Banking, Mortgage Lending, Consumer Lending, Retail Banking, Underwriting, Credit Risk, Customer Service, Finance, Credit Cards, Microsoft Excel, Customer Satisfaction, Microsoft Office, Teamwork, 10 Key, Call Center, Microsoft Word, PowerPoint, Cross Selling, Outlook
Education
Centralia College 2006 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Centralia College 2006 — 2008
Associate degree, Technical Arts, Business Administration, Management and Operations
Red Canoe Credit Union January 2013 - Present
Silver State Schools Credit Union July 2012 - Present
Washington State Employees Credit Union July 2011 - July 2012
Michael Hill Jewelers October 2010 - July 2011
TwinStar Credit Union October 2008 - October 2010
Skills
Data Entry, 10 Key, Microsoft Office, Symitar, ShoreTel, Calculations, Instructor-led Training, Training, Business Relationship..., Call Center, Managed Money, Management, Team Leadership, Public Speaking, Meet Deadlines, Banking, Internet Banking, Politics, Bank Secrecy Act, Customer Service, Commission, Goal Oriented, Food & Beverage, International Sales, Cross Selling, Coaching Staff
Education
Washington State University 2011 — 2015
Bachelor of Arts (B.A.), Political Science and Government
Centralia College 2008 — 2010
Associates of Arts, Humanities
State of Washington October 2014 - Present
Petland June 2014 - October 2014
Umpqua Bank April 2013 - June 2014
TwinStar Credit Union July 2007 - April 2013
Bank of America September 2006 - March 2007
Anchor Bank WA April 2003 - September 2006
Skills
Microsoft Office, Customer Service, Strategic Planning, Public Speaking, Loans, Budgets, Credit, Social Media, Analysis, Mortgage Lending, Banking, Process Improvement, Outlook, Event Management, Microsoft Excel, Teamwork, Team Leadership, Event Planning, Credit Analysis, Financial Analysis, Marketing, Data Entry, Team Building, Customer Satisfaction, PowerPoint, Microsoft Word, Business Development, Fundraising, Business Planning, Business Analysis, New Business Development, Small Business, Small Business Lending, Management, Sales, Credit Unions, Marketing Strategy, Public Relations, Sports Marketing, Sports Management, Home Equity Lines of..., Real Estate, Coaching, Consumer Lending, Leadership, Branch Management, Training, Underwriting
Education
Washington State University 1998 — 2002
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Green River Community College 1997 — 1998
AA, General Studies
thomas jefferson high school 1994 — 1997
High School Diploma, General Studies
TwinStar Credit Union 2012 - Present
Americas Credit Union 2009 - 2010
Navy Federal Credit Union 2008 - 2009
Venture Bank 2005 - 2008
Rainier Pacific Bank 1995 - 2005
Skills
Team Building, Leadership, Increasing Sales, Goal Setting/Achievement, Managing Large Staffs, Hiring/Training Staff, Expense Reduction, Expert Communicator, Strategic Thinking, Business/Office..., Empowering Staff, New Buisiness..., Productive Under..., Scheduling, Auditing, Process Improvement, Budgeting, Facilities Management, Payroll, Cash Management, Customer Satisfaction, Budgets, Customer Service, Teller Operations, Consumer Lending, Process Scheduler, Expenses, Commercial Banking, Retail Banking, Accounting, Sales Promotion, Strategic Planning, Banking, Credit, Management
Education
Clover Park Technical College
Diploma, Administation Studies
TwinStar Credit Union August 2013 - Present
American Family Insurance December 2008 - August 2013
Volkswagen Credit/Audi Financial June 2003 - September 2008
First Consumers National Bank September 2000 - March 2003
Skills
Business Owner, Budgeting, Leadership, Budgets, Management, Commercial Insurance, Insurance, Team Building, Call Centers, Customer Satisfaction, Customer Service, Property, Public Speaking, Sales Management, Strategic Planning
Education
Washington State University 1990 — 1992
B.A., Social Studies/Secondary Education
Columbia Basin College 1985 — 1989
A.A., General
Right! Systems, Inc. August 2015 - Present
TwinStar Credit Union September 2012 - Present
Rainier Connect August 2010 - August 2012
ReachONE Internet June 2009 - April 2011
Skills
Routers, Routing Protocols, LAN Switching, DNS, Ticketing Systems, Cabling, Patch Panels, Windows Server, VoIP, Troubleshooting, CCNP, CCIP, MPLS, MPLS VPN, BGP, OSPF, EIGRP, ISIS, Layer 2, Layer 3, LAN-WAN, Security, CCNA, Networking, Data Center
Education
Bates Technical College 2007 — 2009
Iformation Technology Specialist, Computer Systems Networking and Telecommunications, 4.0
Bates Technical College 2007 — 2009
associate of technology, Cisco Networking
Fort Steilacoom GC (Premier Golf) September 2014 - Present
Tom's Golf Center May 2013 - August 2014
Self Employed April 2007 - November 2012
TwinStar Credit Union January 2009 - October 2010
Whisper Rock Golf Club January 2008 - June 2008
Skills
Golf, Sports, Customer Service, Banking, Marketing, Team Building, Public Speaking, Event Planning, Strategic Planning, Club, Golf Course Management, Credit, Loans, Microsoft Office, Teamwork
Education
Saint Martin's University 2003 — 2006
Bachelor's degree, Psychology & Marketing, 3.0
Tacoma Community College 2002 — 2002
TwinStar Credit Union October 2007 - Present
Macy's August 2012 - April 2014
Bergford and Associates Inc May 2006 - April 2008
Mega Foods Lacey Washington August 2004 - August 2005
Sunday River Ski Resort, Bethel, Maine Grand Jordan Hotel December 1999 - October 2002
Skills
Customer Service, Loans, Accounts Receivable, Accounts Payable, Payroll, Budgets, Microsoft Excel, Microsoft Office, Team Building, Teamwork, Event Planning, Microsoft Word, Banking, Administrative..., Front Office, Construction Planning, Bookkeeping, Banquet Operations, Fine Dining, Cash Handling Experience, Cash Balance, Cashiering, Department Stores, Cross Selling, Credit Unions, Credit Cards, ATMs, Mortgage Lending, Credit Analysis, Branch Management, Underwriting, Retail Banking
Education
Bright Solutions Corporate University 2008 — 2013
Basic Credit Union Studies Undergradute & Lending Undergraduate, Banking and Financial Support Services
Notre Dame High School San Jose California
College/University Preparatory and Advanced High School/Secondary Diploma Program
San Jose State University
General Studies
TwinStar Credit Union June 2015 - Present
Social Media Week February 2012 - Present
Independent Consultant November 2011 - Present
HuffingtonPost.com August 2009 - Present
Microsoft January 2013 - April 2013
SeeYourImpact June 2011 - December 2011
Progress House Association October 2007 - June 2011
Tacoma Orthopedia Association's Thrift Boutique November 2009 - April 2011
Skills
Business Travel, Social Selling, Social Media Marketing, Blogging, Social Networking, Social Media, Facebook, Marketing, Public Relations, Leadership, Marketing Communications, Marketing Strategy, Social Media Consulting, Event Planning, Digital Strategy, Nonprofits, Fundraising, Online Marketing, Team Building, SEO, Corporate Blogging, Analytics, Writing, Non-profits, Marketing Research, Strategic Planning, Strategic Partnerships, Business Development, Newsletters, Networking, Email Marketing, Twitter, Digital Marketing, SEM, Social Media Measurement, Content Strategy, WordPress, Business Strategy, Copywriting, Consulting, Pinterest, Small Business, Strategy, Cross-cultural..., Google Analytics, Digital Media, Social Good Campaigns, Brand Awareness, Content Management, Google Plus
Education
Clark Atlanta University 1995 — 2000
Political Science and Marketing
TwinStar Credit Union February 1996 - Present
Sterling Bank August 1987 - February 1996
Great American Bank/Sterling Bank August 1986 - February 1996
Peoples Bank January 1981 - 1986
Skills
Banking, Customer Service, Customer Relations, Credit, Loans, Credit Unions, Budgets, Retail Banking, Team Building, Sales Management, Coaching, Management, Teamwork, Branch Management, Mortgage Lending, Consumer Lending, Underwriting, Credit Analysis, Cross Selling
Education
Peninsula College 1980 — 1982
Port Townsend 1966 — 1979
Association of Washington Cities April 2012 - Present
Netzer Media August 2006 - Present
Altig - American Income Life Insurance Company June 2010 - April 2012
Northwest University August 2007 - May 2009
TwinStar Credit Union May 2007 - August 2007
Evergreen Christian Community August 2004 - August 2007
Skills
Video Editing, Videography, Graphic Design, Adobe Creative Suite, Editing, Graphics, Final Cut Pro, Social Media, Motion Graphics, Social Media Marketing, Social Networking, Marketing, Final Cut Studio, Video Production, Audio Editing, Image Editing, Live Events, Cinematography, Interactive Media, Podcasting, Interactive Marketing, Web Design, Film, Photography, Video, Directing, Producing, Lighting, Event Planning, Television, Digital Media, Mac, Film Production, Digital Video, After Effects, Post Production, New Media, Premiere, Documentaries, Media Production, Blogging, Creative Direction, Digital Photography, Creative Writing, Short Films, Web Video, Screenwriting, Copywriting, Storytelling, Non-linear Editing
Education
Brandman University, Part of the Chapman University System 2013 — 2015
Master of Business Administration (M.B.A.), Certification in Public and Non-Profit Leadership
Los Angeles Film Studies Center 2009 — 2009
Film Concentration, Motion Picture Production
Northwest University 2007 — 2009
Communications, Film
TwinStar Credit Union March 2015 - Present
Washington State Treasurer's Office February 2008 - February 2015
TwinStar Credit Union June 2005 - February 2008
TwinStar Credit Union August 2004 - June 2005
WSECU July 2003 - February 2004
Skills
Project Management, ACH, Check 21, Remote Deposit Capture, Electronic Payments, Credit Cards, Microsoft Office, Creative Writing, Writing, Social Media, Musicians, Musical Theatre
Education
University of Phoenix 2006 — 2008
Bachelor of Science (BS), International Business Management
South Puget Sound Community College 2002 — 2004
Associate of Arts (A.A.), General Studies
TwinStar Credit Union August 2014 - November 2014
TwinStar Credit Union August 2014 - November 2014
Wells Fargo August 2012 - November 2012
Nugget Market, Inc. August 2009 - October 2011
Skills
Retail Banking, Financial Analysis, Teamwork, Credit, Banking, Finance
Education
American Military University 2014 — 2017
Accounting
Bates Technical College 2013 — 2015
Practical Nursing, Vocational Nursing and Nursing Assistants
Woodland Community College 2006 — 2010
Associate's Degree, Business Administration and Management, General
BECU October 2013 - Present
BECU December 2012 - September 2013
BECU April 2009 - November 2012
TwinStar Credit Union September 2005 - May 2008
Sound Credit Union March 2005 - August 2005
Custom Inc. March 2004 - March 2005
TwinStar Credit Union September 1999 - March 2004
Evergreen Federal Credit Union August 1995 - August 1999
US Bank 1993 - 1995
Skills
Credit Unions, Consumer Lending, Loans, Banking, Underwriting, Credit, Sales Management, Project Management, Business Development, Microsoft Office, Team Building, Customer Service, Coaching, Public Speaking, Symitar, OSI, Marketing, Loan Origination, Retail Banking, Credit Analysis, Branch Management, Relationship Management, Microsoft Excel, Management, Leadership, Sales
Education
Whitworth University 1992 — 1995
Bachelor of Arts, Accounting, Business Management
University of Puget Sound 1991 — 1992
Business Management
Internal Medicine for Dr. Zachary Chen July 2015 - Present
St. Charles Medical Center September 1998 - July 2014
Memorial Clinical Assoc May 1992 - May 1997
Washington State Department of Social and Health Services (DSHS) Credit Union September 1980 - January 1987
TwinStar Credit Union June 1979 - September 1980
Skills
Training, Leadership, Microsoft Office, Management, Microsoft Word, Microsoft Excel, PowerPoint, Research, Accounting, Customer Service, Medical Terminology, Information Technology, Scheduling, Access, Outlook, Administration, Data Entry, Call Centers, Teamwork, Telephone Skills, Customer Satisfaction, Time Management
Education
Central Oregon Community College 2001 — 2003
Associate of Applied Science, Health Information/Medical Records Technology/Technician, 14
Freedom Consulting
Freedom Consulting
Freedom Consulting
Freedom Consulting
Graduated from North Thurston High School
Independent Floral Design Company January 2011 - Present
Washington State Department Labor and Industries November 2013 - Present
Washington State Employees Credit Union June 2013 - November 2013
Office of Insurance Commissioner September 2012 - December 2012
TwinStar Credit Union January 2012 - September 2012
America's Credit Union May 2011 - January 2012
Our Community Credit Union April 2008 - May 2011
Skills
Credit, Loans, Customer Service, Banking, Marketing, Team Leadership, Team Building, Social Media, Credit Unions, Public Speaking, Customer Retention, Accounting, Accounts Payable, Payments, Fashion Photography, Consumer Electronics, Internet Services, SharePoint, Microsoft Office, Symitar, ShoreTel, Finance, Consumer Lending, Outlook, Time Management, Management, Call Centers, Interviews, Data Entry, Microsoft Excel, Brand Implementation
Education
Parsons School of Design 2015 — 2016
Bachelor of Arts (BA), Fashion Marketing
Brandman University, Part of the Chapman University System 2012 — 2013
Associate of Arts (A.A.), Marketing
Shelton High School 2002 — 2006
High School Diploma
Compass Housing Alliance June 2015 - Present
Town & Country Bank May 2013 - May 2015
Olympia Federal Savings January 2012 - May 2013
Twinstar Credit Union August 2011 - January 2012
Columbia Bank May 2011 - August 2011
Summit Bank December 2006 - May 2011
US Army June 1992 - May 2006
Education
Pacific Coast Banking School 2013 — 2015
Sacred Heart University 2002 — 2006
MB A, Finance, General
Washington State University 1996 — 2000
Bachelor of Science (BA), International Business
Seattle Lutheran High School
Umpqua Bank June 2002 - September 2014
TwinStar Credit Union July 2011 - July 2012
Sterling Savings Bank December 2010 - October 2011
Skills
Loans, Credit, Retail Banking, Commercial Banking, Banking, Credit Risk, Cash Management, Core Banking, Branch Banking, Internet Banking, Cross Selling, Consumer Lending, Deposits, Credit Cards, Portfolio Management, Relationship Management, Treasury Management, Operational Risk, Financial Services, Operational Risk..., Internal Audit, Debit Cards, Analysis, Payments, Credit Analysis, Financial Risk, Private Banking, Loan Servicing, Financial Institutions, Risk Management, Finance, ACH, Electronic Payments, Fraud, Treasury, Financial Analysis, Cash, Call Centers, Back Office, Financial Transactions, Business Requirements, Lines Of Credit, Business Relationship..., Branch Management, Cash Flow, Wealth Management, Funding, Management
Education
North Idaho College 2005 — 2007
Associate's degree, Business Administration and Management, General
Idaho bankers Association 2003 — 2003
Consumer Lending Certificate, Lending
College of the Canyons 2000 — 2001
Associate's degree, Business Administration and Management, General
Sedgwick October 2014 - Present
Chloe + Isabel Inc. January 2014 - Present
Integrated Claims Management August 2011 - October 2014
Williams, Wyckoff & Ostrander, PLLC February 2010 - May 2011
Jessica Kokis Erwin October 2008 - November 2009
TwinStar Credit Union March 2007 - October 2008
SCA Pacific Case Management March 2006 - March 2007
Education
Centralia College 1989 — 1991
Associate of Arts (A.A.), Business
Providence Health & Services July 2014 - Present
Providence Health & Services September 2013 - July 2014
R and C Roofing Inc February 2013 - September 2013
Providence Health & Services July 2012 - February 2013
Washington State Employees Credit Union March 2012 - May 2012
Regence BlueCross BlueShield September 2010 - September 2011
Washington State Employees Credit Union August 2008 - September 2010
TwinStar Credit Union November 2007 - August 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, HTML, Java, C, English, Matlab, Windows, AutoCAD, Event Planning, SQL, Budgets, Leadership, Call Centers, Human Resources, Employee Benefits, Recruiting, Process Improvement, Onboarding, Talent Acquisition, Team Building, Training, Applicant Tracking..., Talent Management, Leadership Development
Education
City University of Seattle 2009 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
South Puget Sound Community College 2006 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Verity Credit Union October 2014 - Present
TwinStar Credit Union August 2013 - October 2014
In Transition January 2013 - August 2013
Richfield Bloomington Credit Union March 2007 - January 2013
South Metro Federal Credit Union February 2003 - February 2007
The Paragon Consulting Group March 1999 - January 2003
WCLA Credit Union May 1998 - September 2001
WCLA August 1991 - April 1998
Seattle-King County PIC January 1989 - June 1991
Northwest Air Conditioning June 1986 - January 1989
Skills
Strategic Planning, Financial Analysis, Compliance, Accounting, Financial Reporting, ALM, Coaching Certification,..., Training, Risk Management, Credit Unions, Strategic Financial..., Analysis, Banking, Process Improvement, Management, Budgets, Cash Management, Loans, Executive Management, Commercial Banking, Forecasting, Investments, Finance, Credit, Portfolio Management, Credit Analysis, Managerial Finance, Mergers & Acquisitions, Financial Modeling, Underwriting, Financial Risk, Commercial Lending, Financial Institutions, Financial Services, Retail Banking, Credit Risk, Mortgage Lending, Consumer Lending, Enterprise Risk..., Small Business Lending, Interest Rate Risk...
Education
Saint Martin's College 1997 — 1999
MBA, Business
University of Washington, Michael G. Foster School of Business 1984 — 1986
BA, Accounting
TwinStar Credit Union March 2014 - Present
TwinStar Credit Union May 2008 - February 2014
Bank of America October 2007 - May 2008
Fidelity National Title June 2005 - October 2007
Coldwell Banker Bain Associates February 2004 - June 2005
Skills
Loans, Banking, Credit, Consumer Lending, Credit Unions, Mortgage Lending, Credit Analysis, Underwriting, Customer Service, Microsoft Excel, Accounting, Microsoft Office, Outlook, Microsoft Word, Refinance, Teamwork, Management, Retail Banking, Team Building
Education
Bright Solutions Corporate University 2012 — 2013
Undergraduate Degree, Management
Bright Solutions Corporate University 2012 — 2012
Core Program, General Studies
Bright Solutions Corporate University 2012 — 2012
Certificate of Completion, Succession Development Program
Pierce College at Fort Steilacoom
General Studies
South Puget Sound Community College
General Studies
Seattle Metropolitan Credit Union July 2014 - Present
Washington State Employees Credit Union September 2005 - July 2014
TwinStar Credit Union January 2003 - September 2005
World Trade Center June 2002 - December 2002
Merrill Lynch November 2000 - April 2001
Skills
Financial Analysis, Banking, Risk Management, Financial Modeling, Strategic Planning, Financial Reporting, Analysis, Credit Risk, Accounting, Program Management, Business Analysis, Forecasting, Analytics, Microsoft Office, Data Analysis, Budgeting, ALM, Business Intelligence, Excel, Statistics, Risk, Economics, Customer Service, Financial Planning, Data Visualization, Profitability Analysis..., Organizational..., Team Leadership, Cross-functional Team..., Project Management, Cash Flow, Cash Flow Forecasting, Financial Risk, Microsoft Excel, Strategic Financial..., Investments, Finance, Credit, Consumer Lending, Mortgage Lending, Budgets, Change Management, Credit Unions, Underwriting
Education
Western CUNA Management School (WCMS) 2012 — 2014
Saint Martin's College 2002 — 2003
MBA, Finance & Economics
Saint Martin's College 2001 — 2002
BS, Finance & Economics
South Puget Sound Community College 1997 — 1999
Fire & Emergency Services Technology
TwinStar Credit Union January 2013 - Present
TwinStar Credit Union March 2002 - January 2013
Skills
Loans, Consumer Lending, Credit, Credit Unions, Customer Service, Financial Analysis, Microsoft Office, Team Building, Teamwork, Microsoft Excel, Management, Budgets, Coaching, Forecasting, Banking, Analysis, Risk Management, Credit Analysis, Leadership, Portfolio Management
Education
Chapman University 2009 — 2011
Bachelor of Arts (B.A.), Organizational Leadership
Pierce College at Fort Steilacoom
Associate of Arts (A.A.), General Studies
PETCO Animal Supplies, Inc. September 2014 - Present
Goodwill Industries International November 2012 - September 2014
Old Navy November 2008 - November 2012
Old Navy January 2010 - January 2011
Old Navy January 2008 - January 2010
Big Lots January 2006 - January 2008
TwinStar Credit Union January 2005 - January 2008
Westside Eagan’s & Espresso January 1998 - January 2005
Skills
Development Of People, Visual Merchandising, Team Building, Retail Management, Customer Service, Merchandising, Stores, Payroll, Hiring, Inventory Management, Retail, Budgeting, Microsoft Office, Profit, Time Management, Loss Prevention, Scheduling, Vendor Relations, Customer Satisfaction, P&L, Outlook, Public Speaking, Word, Coaching, Employee Relations, Interviewing, Customer Relations, Excel, Teamwork, Inventory Control, Mentoring, Purchasing, Supervisory Skills, Performance Management, Team Leadership, Administration, Forecasting, Customer Experience, Operations Management, Planning, Leadership Development, Problem Solving, Sales Management, Event Planning, Conflict Resolution, Receiving
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
South Puget Sound Community College 2008 — 2009
In progress, Business
Noth Thurston High School 1992 — 1997
Diploma, General Studies
North Thurston High School 1990 — 1997
Graduate, General Studies
PAML December 2013 - Present
Summit Pacific Medical Center March 2011 - December 2013
Haggen, Inc. August 2008 - March 2011
TwinStar Credit Union May 2007 - April 2008
Skills
Certified Phlebotomy..., Customer Service, Banking, Retail Sales, Customer Satisfaction, Customer Support, Laboratory Skills, Laboratory Safety, Phlebotomy, Phlebotomists, Typing, Microsoft Office, Windows, Troubleshooting, Supervisory Skills, Team Leadership, Organization, Always Punctual, Works well in a team, Can Work Alone, Project Management, Project Planning, People Skills, Communication Skills, Telephone Skills, Interpersonal Skill, Social Skills, LIS, Computer Proficiency, Patient Safety, Direct Patient Care, Quality Patient Care, Patient Support
Education
Bates Technical College 2010 — 2011
Certification of Course Completion, Phlebotomy Technician/Phlebotomist
South Puget Sound Community College
TwinStar Credit Union May 2004 - Present
TwinStar Credit Union 2003 - Present
US Bank 1990 - 2004
Skills
Loan Servicing, Mortgage Servicing, Debit Cards, Loans, Business Development, Credit Unions, Small Business, Consumer Lending, Credit, Commercial Lending, Banking, Retail Banking, Branch Management, Coaching, Credit Analysis, Community Outreach, Customer Service, Mortgage Lending, Training, Strategic Planning, Marketing Strategy, Real Estate, Sales
Education
Clark College 1981 — 1983
Tableau Software April 2013 - Present
Clearwire May 2012 - April 2013
Sterling Reference Laboratories August 2010 - May 2012
TwinStar Credit Union June 2006 - June 2007
Skills
Data Analysis, Sales Operations, Microsoft Excel, Tableau, Access, Financial Analysis, Management, Financial Modeling, PowerPoint, Salesforce.com, Budgets, SQL, Business Intelligence, Purchase Orders, SharePoint, Essbase, Variance Analysis, PowerPivot, Pivot Tables
Education
Saint Martin's University 2004 — 2008
Bachelor of Arts (BA), Finance and Marketing
Bellarmine Preparatory 2000 — 2004
HS Diploma, General
TwinStar Credit Union September 2015 - Present
United States Army October 2013 - Present
United States Army February 2012 - October 2013
Verizon Wireless January 2006 - May 2010
Skills
Cyber-security, Information Assurance, Information Technology, Information Security, Penetration Testing, System Administration, System Deployment, Vulnerability Scanning, Vulnerability Management, Troubleshooting, Risk Management, Team Building, Sales Management
Education
Thomas Edison State College
Computer Science
Toledo School District August 2015 - Present
Toledo School District January 2010 - August 2015
Rick Kaut Insurance Agency Inc - Country Financial May 2000 - December 2009
First Community Bank September 1998 - January 2000
TwinStar Credit Union January 1997 - August 1998
Skills
Recruiting, Organizational..., Training, Employee Relations, Human Resources, Microsoft Office, Coaching, Performance Management, Customer Service, Employee Engagement, Talent Acquisition, Research, Microsoft Excel, PowerPoint, Microsoft Word, Interviews, Personnel Management, Employee Training, HR Policies, E-Learning, Union Agreements, Public Schools
Education
Southern Oregon University 2011 — 2013
Bachelor's Degree, Business Administration and Management, General
Centralia College 1997 — 1999
Associate's Degree, General
Adna High School 1994 — 1998
High School
Unitus Community Credit Union December 2014 - Present
TwinStar Credit Union April 2014 - December 2014
Wells Fargo Home Mortgage September 2013 - April 2014
Wells Fargo March 2012 - September 2013
Cozy Homes July 2011 - May 2012
Ultimate Electronics October 2010 - April 2011
Video Only September 2007 - June 2010
Skills
Customer Service, Management, Cold Calling, Salesforce.com, Sales, Retail, Merchandising, Direct Sales, Sales Process, Visual Merchandising, Sales Management, Account Management, Marketing Strategy, New Business Development, Mortgage Lending, Banking, Loans, Microsoft Office, Team Building, Credit, Marketing, Strategic Planning
Education
Lane Community College 2003 — 2005
Thurston High School 2000 — 2003
Changing Seasons Federal Credit Union 2014 - Present
The Partnership Federal Credit Union April 2010 - September 2014
Robert Half International 2009 - 2010
TwinStar Credit Union 2009 - 2009
Nuvell Financial Services 2003 - 2008
Lobel Financial 1997 - 2003
Ford Motor Credit Company 2001 - 2002
Skills
Credit, Loans, Underwriting, Portfolio Management, Sales, Loan Servicing, Banking, Customer Service, Team Building, Accounting, Finance, Management
Education
San Jose State University 1981 — 1984
BS
Rosary High School 1976 — 1981
TWINSTAR CREDIT UNION Mortgage Operations ManagerTwinStar CU2002 - Present
Twin Star Credit Union 1993 - Present
Skills
Retail Banking, Credit, Loans, Consumer Lending, Mortgage Lending, Banking, FHA, Mortgage Marketing, Customer Service, Credit Analysis, Team Building, Credit Unions, Underwriting
Education
Portland State University 1987 — 1990
TwinStar Credit Union June 2012 - Present
Univera October 2011 - June 2012
Univera October 2006 - June 2012
The Olympian October 2004 - October 2006
NCW Media (aka Prairie Media Inc.) August 2000 - June 2004
Skills
Graphic Design, Multimedia, Marketing Materials, Adobe Creative Suite, Web Design, Photoshop, HTML, Photography, Art Direction, InDesign, Illustrator, Creative Direction, Graphics, CSS, Mac, Drupal, Content Management, Budgeting, Production, Magazines, Promotions, Marketing Strategy, Marketing Communications, Logo Design, Brochures, Print Production, Corporate Identity, Layout, Packaging, Typography, Advertising, Logos, Brand Development, Catalogs, Video Editing, Video Production, Live Events, Presentations, PPC, Google Analytics, Social Media Marketing, Mobile Advertising, Git, Project Management, Project Planning
Education
Art Institute of Seattle 1995 — 1996
Audio and Video Production
The University of Montana 1992 — 1995
Fine/Studio Arts, General
Rogue Credit Union March 2014 - Present
Rogue Credit Union December 2013 - March 2014
TwinStar Credit Union May 2006 - August 2013
TwinStar Credit Union March 1998 - May 2006
TwinStar Credit Union March 1992 - March 1998
Skills
Consumer Lending, Credit Unions, Banking, Coaching, Branch Management, Loans, Retail Banking, Credit, Cross Selling, Team Building, Customer Service, Customer Satisfaction, Sales Management, Credit Analysis, Leadership, Sales, Lines Of Credit, Training, Bank Secrecy Act
Education
University of Phoenix 2011 — 2013
Associate of Arts (AA), Business
home March 2012 - Present
TwinStar Credit Union July 2011 - February 2012
Mt. Hood Federal Credit Union November 1990 - July 2011
Skills
Analysis, Credit, Customer Service, Consumer Lending, Loans, Banking, Retail Banking, Branch Management, Credit Analysis, Time Management, Mortgage Lending, Media Relations, Credit Risk, Microsoft Office, Cross Selling, Advertising, Social Media Marketing, Social Media, Investments, Marketing Communications, Underwriting, Social Networking
Education
Clark College
TwinStar Credit Union December 2010 - Present
Gaming Consultants, Inc. September 2005 - July 2010
Skills
Graphic Design, Graphics, Creative Direction, Advertising, Social Media Marketing, Marketing, Adobe Creative Suite, Posters, Brand Management
Education
Central Washington University 2001 — 2005
Bachelor of Arts, Graphic Design
TwinStar Credit Union November 2014 - Present
O Bee Credit Union April 2003 - November 2014
WCLA Credit Union April 1997 - April 2003
Skills
Banking, Credit Unions, Accounting, Financial Analysis, Strategic Financial..., Credit, Account Reconciliation, Financial Audits, Auditing, Financial Accounting, Credit Cards, General Ledger, Internal Controls, ALM, Financial Institutions, Credit Analysis, Financial Reporting, Financial Services, Financial Risk, Cash Management, Financial Planning
Education
St. Martin's University 2012 — 2013
Master of Business Administration (MBA), Accounting and Finance
University of Mary-Hardin Baylor 1991 — 1994
Bachelor of Business Administration (BBA), Accounting
TwinStar Credit Union June 2006 - April 2014
AIG VALIC Financial Services 2000 - 2002
Washington Mutual 1995 - 2000
Skills
Banking, Customer Service, Team Building, Microsoft Office, Credit, Cross Selling, Credit Risk, Budgets, Strategic Planning, Loans, Consumer Lending, Sales, Team Leadership, Sales Management, Branch Management, Outlook, Mortgage Lending, Customer Experience, Data Entry, Underwriting, Retail Banking, Credit Unions, Teamwork, 10 Key, Event Planning, Credit Analysis, Call Centers
Education
Western Washington University 1991 — 1991
Central Washington University 1989 — 1991
Timberline HS
Diploma
Wrigley November 2014 - Present
Liberty Mutual Insurance May 2005 - Present
Liberty Mutual Insurance November 2012 - November 2014
AAA Insurance Olympia Washington February 2012 - November 2012
TwinStar Credit Union December 2010 - February 2012
Skills
Loans, Credit, Banking, Consumer Lending, Underwriting, Customer Service, Insurance, Life Insurance, Sales Management, Fixed Annuities, Property & Casualty..., Term Life Insurance, Retail Banking, Microsoft Excel, Whole Life, Marketing, Outlook, Homeowners, Sales, Umbrella Insurance
Education
Miami University 1999 — 2003
BACHELORS, ENGLISH LITERATURE
Saint Martin's University September 2009 - Present
Diane Bingaman CPA LLC October 2013 - Present
TwinStar Credit Union 2012 - 2015
TwinStar Credit Union 2012 - 2015
Armour Vickerman, PLLC September 2009 - September 2013
South Puget Sound Habitat for Humanity August 2008 - June 2013
Cool Jazz Clean Water 2008 - 2012
RSM McGladrey 2006 - 2008
Skills
Corporate Tax, Tax, Nonprofits, Accounting, Tax Preparation, QuickBooks, Financial Accounting, Income Tax, CPA, Small Business, Fundraising, Strategic Planning, Accounts Receivable, Microsoft Office, Analysis, Leadership, Investments, Cost Accounting, Managerial Finance, Customer Service, Payroll, Cash Flow, Account Reconciliation, Financial Reporting, Event Planning
Education
Belmont University - Jack C. Massey Graduate School of Business 1997 — 1999
MACC, Accounting
University of Mary-Hardin Baylor 1982 — 1983
BA, Finance/Economics
Saint Martin's University
Portland VA Medical Center November 2013 - Present
Portland VA Medical Center May 2012 - November 2013
Portland VA Medical Center December 2010 - May 2012
TwinStar Credit Union September 2004 - January 2008
LCC 2006 - 2007
Washington Mutual Card Services April 2003 - July 2004
AT&T Wireless August 1990 - December 1999
Skills
Customer Service, Team Building, Public Speaking, Coaching, Project Management, Sales Operations, Operations management, Strategic Planning, Outstanding..., Organizational..., Healthcare Management, Operations Management, Training, Organizational..., Leadership, Budgets, Program Management, Small Business, Strategy, Fundraising, Management, Policy, Cross-functional Team..., Government, Team Leadership, Process Improvement, Community Outreach, Banking, Nonprofits, Program Development, Project Planning, Human Resources, Performance Management, Access, Leadership Development, Microsoft Office, Sales, Data Analysis, Outlook, Management Consulting, Community Development, Business Development, Marketing, Workshop Facilitation
Education
Chapman University
Masters, Organizational Leadership
TwinStar Credit Union May 2005 - Present
Sunglass Hut International July 1995 - October 2001
Education
Everett Community College 2008 — 2009
Certificate, Licensed Massage Practitioner
TwinStar Credit Union 1999 - Present
TwinStar Credit Union 1995 - Present
Skills
Project Management, Consumer Lending, Lending Compliance, Communication, Loans, Credit, Mortgage Lending, Underwriting, Retail Banking, Loss Mitigation, Public Speaking, Loan Origination
Education
CUNA Management School 1994 — 1996
University of Wisconsin Graduate School of Business - Credit Union National Association, Credit Union Management, Business, Honors
University of Massachusetts at Lowell 1971 — 1975
Bachelor of Arts (BA), English, American Studies, Magna Cum Laude
H&R Block December 2013 - Present
Panera Bread January 2012 - Present
TwinStar Credit Union May 2013 - August 2013
Chehalis Sheet Metal June 2011 - August 2011
Department of Revenue June 2010 - September 2010
Skills
Legal Research, Policy Analysis, Data Entry, Legal Writing, Public Policy, File Management, PowerPoint, Microsoft Excel, Research, Microsoft Word, Microsoft Office, 10 Key, Spreadsheets, Records Management, Time Management, Critical Thinking, Tax Preparation
Education
Saint Martin's College 2012 — 2016
Olympia High School 2008 — 2012
Anchor Bank December 2012 - May 2015
TwinStar Credit Union June 2011 - November 2012
Evergreen Home Loans April 2007 - February 2011
Home123 November 2002 - March 2007
Skills
Loans, Credit, Mortgage Lending, Refinance, FHA
Education
Eastern Washington University 1995 — 2000
B.A.
Pierce County March 2015 - Present
Pierce County June 2013 - March 2015
CUSTOM, Inc. April 2002 - October 2012
TwinStar Credit Union February 1996 - April 2002
Skills
Banking, Business Analysis, Management, Budgets, Credit Unions, Process Improvement, Customer Service, Microsoft Office, Teamwork, Project Management, Local Government
Education
Saint Martin's University 1998 — 2000
MBA, Business
Western Washington University 1989 — 1993
BA, Accounting
TwinStar Credit Union September 2002 - Present
Skills
Financial Analysis, Accounting, Financial Reporting, Cash Management, Microsoft Excel, Credit, Budgets, Loans, Internal Controls, Banking, Payroll, Forecasting, Financial Modeling, General Ledger, Managerial Finance, Cash Flow, Account Reconciliation, Accounts Receivable, Auditing, Coaching, Team Building
Education
Central Washington University 1993 — 1995
Bachelor of Science (BS), Accounting
TwinStar Credit Union August 1999 - Present
AMERITITLE April 1996 - May 1998
Forest Products Credit Union April 1985 - June 1995
Skills
Credit Unions, Consumer Lending, Loans, Banking, Credit, Retail Banking, Mortgage Lending, Credit Analysis, Customer Service, Underwriting, Outlook, Teamwork, Financial Analysis, Microsoft Office, Customer Satisfaction, Cross Selling, Call Centers
Education
Pacific Lutheran University
WA State Department of Revenue October 2014 - September 2015
Lucky Eagle Casino January 2012 - October 2014
America's Credit Union May 2009 - December 2011
Johnson, Stone & Pagano, P.S. September 2007 - April 2009
TwinStar Credit Union October 2002 - August 2007
Skills
Accounting, General Ledger, Account Reconciliation, Accounts Payable, Financial Reporting, Financial Statements, Auditing, Journal Entries, GAAP, QuickBooks
Education
Saint Martin's College 2004 — 2008
Bachelor of Arts (B.A.), Business Administration with a focus in Accounting
TwinStar Credit Union April 2015 - April 2015
TwinStar Credit Union March 2015 - April 2015
TwinStar Credit Union May 2012 - February 2015
US Banccorp July 2010 - May 2012
Skills
Banking, Retail Banking, Consumer Lending, Loans, Credit, Credit Analysis, Cross Selling, Branch Banking, Lines Of Credit, Credit Cards
Education
South Puget Sound Community College 2015 — 2022
B
Pierce College