UCare Company
Industry: Company
DescriptionHeadquarters: Minneapolis, MN Chief medical officer: Julia Joseph-Di Caprio (M.d.) Founded: 1984 Chief legal officer: Daniel Santos (Esq.) SVPs: Julia Joseph-Di Caprio, Daniel Santos
UCare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UCare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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UCare Employees
Wells Fargo Advisors November 2011 - April 2013
UCare September 2011 - December 2011
Education
Hennepin Technical College 2013 — 2015
Associate's Degree, Accounting and Business/Management
Minnesota Realty School 2014 — 2014
Real Estate
UCare August 2008 - Present
Star Tribune 2000 - 2007
ADX 1997 - 1999
Skills
Process Improvement, Insurance, Training, Team Building, Project Management, Healthcare, Managed Care, HIPAA, Customer Service, Provider Relations, Music Education, Musical Theatre, Pianist, Acting, Singing, Leadership, Strategic Planning, Hospitals, Marketing
Education
Hamline University 1969 — 1973
Music Education, Music
Hennepin County Medical Center June 2012 - Present
HealthEast May 2007 - June 2012
UCare December 2005 - May 2007
Skills
Type 50 or more wpm..., Microsoft Office, Microsoft Excel, Microsoft Word, First Responder, Leadership, EHR, HIPAA, Medical Terminology, Medicine, Clinical Research, EMR, Epic Systems, Nursing
Education
Hennepin Technical College 2012 — 2015
Associate of Health and Sciences (A.A.S.), Medical/Clinical Assistant
UCare March 2015 - Present
UCare August 2013 - February 2015
OptumInsight March 2011 - August 2013
UnitedHealthcare June 2010 - March 2011
Skills
Criminal Investigations, Evidence Collection, Fraud Claims, Insurance Fraud, Investigative Services, Claims Investigations, Statement Taking, Claim, Fraud, Internal Investigations, Investigation, Leadership, Marketing, Management, Background Checks
Education
Metropolitan State University 2014 — 2015
Bachelor's Degree, Criminal Justice
North Hennepin Community College 2009 — 2011
Associate of Science (A.S.), Criminal Justice
UCare January 2014 - March 2015
Blue Cross and Blue Shield of Minnesota September 1996 - May 2013
United HealthCare Corporation April 1990 - September 1996
John Alden Life Insurance Company 1979 - 1989
Skills
Medical Underwriting, Health Insurance, Insurance, Underwriting, Microsoft Excel, Healthcare, Process Improvement, Microsoft Office, Microsoft Word, PowerPoint, Time Management, Presentations, Public Speaking, Sales, Leadership, Analysis, Account Management, Training
Education
Bethel University
B.A., Business Administration
Gravie September 2015 - Present
UCare March 2013 - September 2015
Medica January 2011 - March 2013
Medica March 2009 - March 2010
Farm Bureau Financial Services March 2009 - January 2010
Medica May 2008 - March 2009
Skills
Health Insurance, HMO, Medicare, Managed Care, Health Savings Accounts, Account Management, Insurance, Sales, Medicare Part D, Brokers, Medicaid, Management, Employee Benefits, Provider Relations, Process Improvement, Customer Service
Education
Mayville State University 2000 — 2005
Bachelor's degree, Business, Management, Marketing, and Related Support Services
UCare March 2015 - Present
Best Buy 2014 - 2014
Best Buy 2009 - 2014
Best Buy 2009 - 2009
Best Buy 2008 - 2009
Best Buy 2001 - 2008
Best Buy 2000 - 2001
Best Buy 1996 - 2000
Skills
Merchandising, Program Management, Microsoft Office, Management, Retail, Loss Prevention, Team Building, Profit, Budgets, Sales, Analytics, Operations Management, Microsoft Excel, Leadership, Outsourcing, Customer Service, Human Resources, Customer Satisfaction, Big Box, Inventory Management, P&L Management, Inventory Control, Training, Store Management, Process Scheduler, Forecasting, Cross-functional Team..., P&L, Multi-Unit Management, Relationship Management, Cross Functional..., Facilities Management, Project Management, Team Leadership
Education
Marquette University
MBA
Marquette University
BS, Personnel Management
Rust Consulting November 2014 - Present
Aimia Inc 2015 - 2015
Aimia Inc 2015 - 2015
MoneyGram International July 2014 - October 2014
UCare October 2013 - June 2014
Medica April 2013 - September 2013
Express Scripts November 2012 - April 2013
HealthPartners December 2011 - November 2012
UnitedHealthcare March 2011 - November 2011
Blue Cross Blue Shield MN October 2010 - March 2011
Skills
Program Management, Vendor Management, RFP, SDLC, Entrepreneurship, Strategic Program..., Business Analysis, Cross-functional Team..., Project Management, Offshore Software..., Business Process, Leadership, Integration, CRM, Strategy, PMO, Software Documentation, Management, Enterprise Software, Analysis, Project Planning, Software Development, Data Warehousing
Education
University of Minnesota - Carlson School of Management 2003 — 2003
MEP, Minnesota Executive Program
Rational Systems 2002 — 2002
Certificate, Reqmnts Mgmnt - Use Cases and Object-Oriented Analysis and Design Using the Unified Modeling Lang
Rational Systems - Object oriented Design, Development and Use Case Analysis 2002 — 2002
Certificate, Object oriented Design, Development and Use Case Analysis
U of MN - Carlson School of Mgmt - e-Business Strategy 2002 — 2002
Certificate, e-Business Strategy
University of St. Thomas - Opus College of Business 2002 — 2002
Mini-Masters, Software Design and Development
University of St. Thomas - Opus College of Business 2002 — 2002
Mini-Masters, e-Commerce
Emory University - Goizueta Business School 1984 — 1986
MBA, Accounting
Macalester College 1979 — 1981
Bachelor of Arts (B.A.), Economics & Political Science
Traust Consulting August 2015 - Present
UCare June 2015 - Present
Restaurant Technologies, Inc. January 2014 - July 2015
Restaurant Technologies, Inc. October 2011 - January 2014
Skyline Exhibits February 2005 - October 2011
Sebasco Harbor Estates May 2003 - December 2004
Marsh & McLennan May 2002 - May 2003
Skills
Project Management, Account Management, Cross-functional Team..., Product Development, Business Process..., Leadership, Program Management, Strategy, Budgets, New Business Development, Process Improvement, Product Management, Strategic Planning, Management, Team Building, Marketing Communications, Marketing Strategy, Customer Service, Market Research, Sales, Marketing, Team Leadership, B2B, Time Management, Operations Management
Education
Luther College 2000 — 2004
B.A.
UCare February 2014 - Present
UCare August 2012 - February 2014
Kohl's Department Stores 2011 - 2012
Target June 2010 - August 2010
Target March 2008 - September 2008
Skills
Computer Proficiency, History, Music History, European History, World History, American History, Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Critical Thinking, Product Development, Microsoft Publisher, Data Entry
Education
University of Minnesota Duluth 2009 — 2011
Bachelor of Arts (B.A.), History
Century College 2007 — 2009
Mounds View High School, Class of 2007 2003 — 2007
tapQA LLC May 2010 - February 2015
DecoPac, Inc. March 2014 - January 2015
AAXIS Commerce March 2014 - January 2015
UCare August 2013 - March 2014
Bremer Bank February 2013 - August 2013
Modern Climate November 2012 - February 2013
Thermo King October 2012 - November 2012
The Toro Company January 2012 - November 2012
Univita Health Inc September 2011 - February 2012
PeopleNet February 2011 - September 2011
Skills
User Acceptance Testing, SDLC, Quality Center, Test Planning, Agile Methodologies, Quality Assurance, Testing, Test Cases, Test Automation, Business Analysis, Software Quality..., Test Management, Regression Testing, Software Development, Program Management, Business Process, Test Strategy, PMO, Process Improvement, Requirements Analysis, Waterfall, Oracle, JIRA, Retail, Banking, Financial Services, Release Management, Project Planning, Integration Testing, System Testing, Offshore Operations, Software Project..., Team Building, Offshore Resource..., Scrum, QTP, Team Leadership, Leadership Development, Agile Testing, Requirements Gathering, Cross-functional Team..., Business Strategy, New Business Development, Process Implementation, Career Development, automation strategies, Agile Project Management, Manage Client..., Mobile Applications, System Migration
Education
Metropolitan State University
Bachelor's Degree, Computer Science
University of Minnesota-Twin Cities
Master's Degree, Master of Science in Software Engineering
UCare March 2015 - Present
Hill-Rom Company, Inc. Medical Devices January 2009 - November 2014
KIM Neurosurgery, PLLC. November 2006 - February 2009
Metropolitan Medical Associates of MN January 1998 - November 2006
Cardiovascular Consultants Ltd. February 1993 - January 1998
Strategicare April 1992 - February 1993
Central Pediatrics August 1991 - April 1992
University of Minnesota Bethesda Clinic January 1989 - August 1991
Skills
Medicare, Medical Devices, Medical Compliance, Appeals Specialist, Medicare/Medicaid..., Health Insurance, Third Party Billing, Collections, Medical Office, Medical Coding, Medical Terminology, Account Reconciliation, Accounts Receivable, Accounts Payable, Medical Transcription, Medical Records, Microsoft Excel, MS Excel Pivot Tables, Microsoft Word, Outlook, SharePoint, Microsoft Office, Lotus Notes, JD Edwards, Comply Track software, MacPractice Software, EPIC Medical Software, HIPAA, Healthcare, Medicaid, Process Improvement, Medicare & Medicaid RAC..., Hospitals, Cross-functional Team..., Managed Care, Management, Leadership, Team Building, Software Documentation, Data Entry, Customer Service
Education
University of Minnesota-Twin Cities 1985 — 1989
Liberal Arts, 3.07 GPA
Concordia College 1984 — 1985
Equilvent of German Major at German Institute, Germanic Languages, Literatures, and Linguistics, 3.85 GPA
Minneapolis School of Anesthesia August 2013 - Present
Stillwater Medical Group and Lakeview Hospital January 2012 - August 2013
Nursefinders January 2012 - August 2013
Regions Hospital January 2011 - August 2013
Regions Hospital February 2010 - December 2010
Fairview Homecare and Hospice January 2006 - December 2006
Fairview Health Services September 2004 - December 2005
UCare June 2003 - August 2004
UCare February 2002 - June 2003
Skills
ICU, Registered Nurses, Surgery, Nursing, Healthcare, Hospitals, BLS, Patient Safety, ACLS, Inpatient, Trauma Nursing, PALS
Education
Minneapolis School of Anesthesia 2013 — 2015
Master of Science, Nurse Anesthesia
University of Minnesota-Twin Cities 2008 — 2009
Master of Nursing
Kyoto Seika University 1998 — 2000
Japanese Government (Monbukagakusho) Scholarship, Traditional Japanese Printmaking and Papermaking
University of Michigan - Ann Arbor, School of Art and Design 1994 — 1998
Bachelor of Fine Arts (BFA), Ceramic Arts and Ceramics, Printmaking
Wells Fargo Home Mortgage January 2013 - Present
PLATO Learning May 2012 - November 2012
General Mills February 2012 - April 2012
Rust Consulting December 2011 - February 2012
RZ Solutions June 2010 - December 2011
UCare February 2010 - July 2010
Xata October 2009 - January 2010
PeopleNet July 2009 - August 2009
On Approach February 2009 - May 2009
Stanley Security Solutions July 2008 - February 2009
Skills
Data Warehousing, Business Objects, Business Intelligence, Business Analysis, Project Management, SQL, CRM, Training, Database Design, Process Improvement, Data Modeling, Software Documentation, SDLC, ERP, Web Intelligence, ETL, Analysis, Business Requirements, Requirements Analysis, Integration, Management, Leadership, Business Process, Visio
Education
Augsburg College 1998 — 2005
Bachelors Degree, Communications/Emphasis Supervisory Mgmt
Saint Mary's University of Minnesota 2014 — 2017
Masters, Information Technology Management
HireRight October 2012 - Present
Sisters of Mercy of the Americas October 2008 - September 2012
UCare July 2006 - August 2008
Farmers Home Group February 2005 - June 2006
Education
National American University-Bloomington 2003 — 2003
Networking, MCSE (Microsoft Certified Systems Engineer)
University of Minnesota-Twin Cities 1994 — 1994
Macalester College 1990 — 1994
UCare Mathematics Teacher and Curriculum CoordinatorLearning for Leadership Charter SchoolJanuary 2010 - March 2012
Nanjing University of Aeronautics and Astronautics September 2008 - June 2009
Montgomery County Public Schools July 2005 - June 2008
Education
University of Minnesota-Twin Cities 2009 — 2012
Master of Science (MS), Financial Mathematics
Indiana University-Purdue University at Indianapolis 2000 — 2004
Bachelor of Science (BS), Mathematics
LTCG May 2013 - Present
UCare November 2012 - May 2013
Capital Benefits Group February 2012 - October 2012
Robert Half Legal May 2011 - December 2011
OptumHealth November 2009 - May 2011
OptumInsight November 2004 - November 2009
Skills
Negotiation, Subrogation, Legal Research, Legal Services, Insurance, Research, Customer Service, Compliance, Analysis, Hiring, Claims, Customer Relations, Excel, Legal Assistance, Health Insurance, Recruiting, Management, Employee Benefits, Claim, Outlook, HIPAA, Human Resources, Workers Compensation, Medicaid
Education
Metropolitan State University 2009 — 2012
Bachelor of Arts, Business Law
Inver Hills Community College 2006 — 2008
Associate in Science, Paralegal
UCare September 2010 - Present
University of Minnesota - post masters Certificate Program in Program Evaluation September 2009 - August 2010
Genesis II February 2010 - May 2010
Minnesota Health Department, Newborn Screening Follow Up Program January 2009 - April 2009
Children's Hospitals and Clinics of Minnesota May 2006 - December 2008
Children's Hospitals and Clinics of Minnesota May 1990 - May 2006
University of North Carolina January 1989 - December 1990
Skills
Program Development, Program Evaluation, Small Group Facilitation, Training, Health Education, Qualitative Research, Program Coordination, Parent Education, Team Building, Leadership, Healthcare, Teaching, Program Management, Public Health, Community Outreach, Group Development, Grant Writing
Education
University of Minnesota-Twin Cities 2009 — 2010
Graduate Certificate in Program Evaluation
Yale School of Public Health 1973 — 1975
M.P.H.
Connecticut College 1967 — 1971
B.A., American History
Sidwell Friends
UCare July 2015 - Present
PreferredOne June 2011 - July 2015
Saint Therese July 2009 - June 2011
North Clinic May 2007 - July 2009
Skills
Utilization Management, Medicare, Medicaid, Health Insurance, Medical Case Management, Utilization Review, Healthcare, Healthcare Management, Insurance, Hospitals, Managed Care, Patient Advocacy, HIPAA, NCQA, Case Management, Long-term Care, HMO, Healthcare Industry, Home Care, Provider Relations, Elder Care, Customer Service
Education
North Hennepin Community College 2007 — 2009
Associate's degree, Registered Nursing/Registered Nurse
Hennepin Technical College 2005 — 2007
Associate's degree, Licensed Practical/Vocational Nurse Training
Armstrong High School 1999 — 2003
Diploma
UCare August 2015 - Present
UCare February 2013 - August 2015
UCare Minnesota March 2012 - February 2013
Medtronic January 2010 - March 2012
Medtronic May 2009 - October 2010
Medtronic August 2007 - May 2009
Regions Hospital June 2006 - August 2007
Skills
Regulatory Reporting, HIPAA, Customer Service, Compliance, Documentation, Complaint Handling, Medicare, Complaint Management, Medicare Advantage, Software Documentation, Cross-functional Team..., Policy, Project Management, Healthcare
Education
Capella University 2014 — 2018
Master's degree - 2018 graduate, Health/Health Care Administration/Management
Northwestern College
Bachelors of Science, Human Resource Management
UnitedHealth Group May 2015 - Present
Prime Therapeutics March 2015 - May 2015
Dell Services/Harvard Pilgrim Healthcare October 2012 - July 2014
DST Health Solutions 2012 - 2012
UCare 2009 - 2010
Skills
Analysis, Project Management, SQL, Business Objects, Project Planning, Teamwork, Amisys, Access, Business Analysis, Process Improvement, Data Analysis, Leadership, Healthcare, Accounting, Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, IDX, COSMOS, Customer Service, Software System Analysis, User Acceptance Testing, Quality Assurance, Claims Resolution, Medicaid, Testing, Medicare, HIPAA
Education
Hennepin Technical College 1994 — 1995
Richfield High School 1982 — 1986
UCare November 2014 - Present
Skills
Art, Nonprofits, Art History, Microsoft Word, Art Exhibitions, Knowledge of Art History, Social Media, Editing, Facebook, Customer Service, PowerPoint, Time Management, Work Well Under Pressure, Work Well With People, Dependable, Cashiering, Data Entry
Education
Gustavus Adolphus College 2010 — 2013
Bachelor of Arts (B.A.), Art History
The University of Texas at Dallas 2009 — 2010
DoorDash June 2015 - Present
UCare May 2015 - Present
Postmates May 2015 - July 2015
White Buffalo Websites May 2015 - July 2015
Elk Grove Unified School District April 2014 - April 2015
Healthcare Organization February 2014 - April 2014
Fleet Feet Sports Sacramento November 2013 - March 2014
Healthcare Organization October 2013 - November 2013
Healthcare Organization August 2013 - September 2013
Healthcare Organization December 2012 - March 2013
Skills
Project Management, Operations Management, Leadership, Project Planning, Auditing, Accounting, Management, Process Improvement, Account Management, Retail, Sales, Training, Data Analysis, Recruiting, Cross-functional Team..., Project Coordination, Facilities Management, Analysis, Budgets, Healthcare Indus, Medicare Part D, Compliance, Product Development, Product Launch, Product Analysis, Reporting & Analysis, Retail Sales, Healthcare, Buyers, Business Process..., Microsoft Excel, Microsoft Project, Visio, Medical Compliance, Regulatory Compliance, Customer Service, Business Analysis, Microsoft Office, Consulting, Strategic Planning
Education
California Polytechnic State University-San Luis Obispo 1984 — 1990
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
CenterPoint Massage and Shiatsu Therapy School and Clinic
Certificate, Spa Massage
Medica May 2015 - Present
Superb Janitorial August 2010 - Present
Isagenix July 2014 - Present
UCare February 2012 - March 2015
UCare January 2009 - February 2012
Cubby's April 2008 - December 2008
Buffalo Wild Wings May 2005 - December 2007
Superior Janitorial May 2003 - May 2005
Skills
Customer Service, Customer Satisfaction, Team Building, Operations Management, Leadership, Process Improvement, Strategic Planning, Team Leadership, Budgets, Human Resources, Training, Microsoft Office, Public Speaking, Marketing Strategy, Project Management, Management, Access, Account Management, Analysis, Business Analysis, Business Planning, Business Strategy, CRM, Call Centers, Change Management, Coaching, Contract Negotiation, Cross-functional Team..., Data Analysis, Event Planning, Healthcare, Insurance, Leadership Development, Management Consulting, Marketing, Microsoft Excel, Microsoft Word, Negotiation, New Business Development, Non-profits, Organizational..., Outlook, Performance Management, Policy, PowerPoint, Program Management, Project Planning, Public Relations, Recruiting, Sales
Education
DeVry University, Keller Graduate School of Management 2003 — 2006
Graduate Certificate, Financial Management
Keller Graduate School of Management of DeVry University 2003 — 2006
Masters of Business Administration, Human Resources
Dakota Wesleyan University 2000 — 2002
BA, Psychology
UCare January 2015 - Present
Ain Dah Yung “Our Home” Center August 2014 - December 2014
Open Cities Health Center July 2013 - December 2014
Minnesota State Department of Health June 2009 - May 2011
Office of Minority and Multicultural Health June 2008 - August 2008
Skills
Community Outreach, Leadership, Research, Nonprofits, Public Health, Public Speaking, Healthcare, Customer Service, Program Development, Analysis, Grants, Management, Microsoft Office, PowerPoint, Fundraising, Healthcare Management, Case Management, Microsoft Excel, Case Managment, Statistics, Health Education, Non-profits, Adolescents, Data Analysis, Team Leadership, Training, Mentoring, Policies and Procedures, Strategic Planning, Data Abstraction, Risk Assessment, Managing Project Budgets, Departmental Liaison, Focus Groups, Survey Design, Diversity & Inclusion, Events Coordination, Behavior Management, Home Care, Clinical Protocols, Health Statistics, Key Informant Interviews, OSHA Certified, Medical Records, File Management, SPSS, Allscripts, Trend Analysis, MNsure Certified..., Event Planning
Education
Jackson State University 2011 — 2012
Bachelor of Science (B.S.), Healthcare Administration, 3.0
Macalester College 2006 — 2009
Central High School
Diploma
Ameriprise Financial Services, Inc. April 2013 - Present
Ameriprise Financial Services, Inc. April 2009 - Present
Ameriprise Financial January 2007 - April 2009
Champion Auto Supply Store and Service Center January 2002 - January 2007
UCare January 2001 - January 2002
American Express January 1997 - January 2001
Grenadier Realty Corp January 1994 - January 1997
Gruner + Jahr USA Publishing January 1990 - January 1993
Reise Organization January 1983 - January 1990
Skills
Access, Program Management, Administrative..., Leadership, Project Management, Analysis, Risk Management, Process Improvement, Budgets, SharePoint, Software Documentation, Team Building, Management, Performance Management, Policy, Administrative...
Education
Hennepin Technical College
Mahoney Business School
Business
Audrey Cohen College
Comcast August 2014 - Present
UCare January 2013 - July 2014
Ameriprise Financial Services, Inc. Via Syntel Inc June 2011 - December 2012
PNM Resources Via Cognizant Technology Solutions August 2010 - June 2011
Cognizant Technology Solutions October 2007 - June 2011
Ramco Systems January 2007 - October 2007
Ceequence Technologies 2004 - 2006
Skills
SDLC, Oracle PL/SQL..., PL/SQL, Software Development, System Architecture, Data Modeling, UC4 Administration, UC4 Development, TWS, Job Scheduling, SSAS 2008, SSIS, Toad, Data Analysis, Application Support..., Requirements Gathering, Requirements Analysis, Systems Analysis, Testing, Oracle, SQL, SQL Loader, Healthcare, Banking, Utility Industry, Business Objects, Unix Shell Scripting, EDI, Appworx, Visual Studio, MapForce, Altova, Numara Track-It, Visio, Data Mining, ETL, UC4, Amisys, XML, Quality Center, TFS, Shell Scripting, Business Analysis
Education
Bharathidasan University 2004 — 2006
Master of Business Administration (MBA), Information Technology
University of Madras 2000 — 2003
Bachelor of Science (BS), Computer Science
Don Bosco School, tanjore
Cognizant October 2014 - Present
Life Time - The Healthy Way of Life Company August 2014 - October 2014
UCare February 2014 - July 2014
Tata Consultancy Services October 2013 - February 2014
Digital River May 2013 - October 2013
IBM April 2012 - March 2013
Recurting 2006 - 2013
Capgemini Government Solutions April 2010 - March 2012
Tech Mahindra (formerly Mahindra Satyam) 2006 - 2009
Skills
ETL Tools, Oracle, DB2, Microsoft SQL Server, Toad 9.0, Quality Center, Basics of Unix, Agile Methodologies, SDLC, Scrum, Business Requirements, Unix
Education
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor's Technology, Computer Sciecne and Information Technology
Jupiter Intermediate College 1998 — 2000
Higher Secondary, Mathematics, Physics and Chemistry (M.P.C)
UCare October 2012 - Present
UCare Minnesota August 2001 - September 2012
Skills
Disease Management, Healthcare, Case Management, Case Managment, Managed Care, Nursing
Education
Inver Hills Community College 2010 — 2011
Associate's degree, Registered Nursing/Registered Nurse
Eversharp Knives October 2013 - Present
UCare August 2013 - October 2013
Blick Art Materials March 2013 - August 2013
Caribou Coffee 2012 - March 2013
Chipotle Mexican Grill 2012 - 2012
Augsburg College 2010 - 2012
Skills
Videographer, Photographers, Video Editing, Final Cut Pro, DVD Studio Pro, Acting, Cashiering, Video Production, Film Cameras, Film Studies, Theatrical Performance, Sound Design, Stage Management, Customer Service, Theatre, Voice Acting, Short Films, Directing, Film Editing, Film Production, Film, Editing, Social Media, Social Networking
Education
Augsburg College 2008 — 2012
Bachelor of Arts (BA), Cinematography and Film/Video Production
Babb, Inc. October 2012 - Present
Courage Center September 2010 - July 2012
Courage Center June 2010 - July 2012
UCare September 2008 - May 2009
CHOICE, Inc September 2004 - May 2009
Skills
Fitness, Health Education, Healthcare, Public Health, Wellness, Holistic Health, CWWS, NAHU Certified PPACA..., Health Promotion, HIPAA, Program Development, Cpr Certified, CPR Certified, Nonprofits, Training, Yoga, Nutrition
Education
St. Catherine University 2006 — 2009
Master of Arts, Holistic Health Studies
Concordia College 2000 — 2004
Bachelor of Arts, Sociology
- Freelance June 2014 - Present
Coastal Court Reporters April 2014 - Present
Beisel & Dunlevy, P.A. August 2012 - August 2013
Milkweed Editions August 2012 - April 2013
Graywolf Press March 2012 - July 2012
Wells Fargo Document Custody February 2012 - May 2012
UCare September 2011 - February 2012
Graywolf Press May 2011 - September 2011
Milkweed Editions January 2011 - May 2011
Augsburg College Writing Lab January 2009 - May 2011
Skills
Proofreading, Copy Editing, Books, Editing, Publishing, Creative Writing, Copywriting, Chicago Manual, Publicity, Editorial, FileMaker, AP Style, Literature
Education
Augsburg College 2007 — 2011
English Literature, Media Writing
Augsburg College
Bachelor of Arts (B.A.), English Literature and Writing
UCare July 2014 - Present
HealthEast May 2012 - July 2014
Skills
Customer Service, Microsoft Office, Data Entry, Public Speaking, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Research, Social Media, Medical Coding, Medical Billing, Medical Terminology, Health Insurance, Communication, Problem Solving, Provider Education, Epic Resolute..., FileMaker, Collaboration, Presentations, Accounting, Economics, Money Management, Centricity, ICD-9, ICD-10, EHR, Healthcare, CPT, HIPAA
Education
Augsburg College 2013 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
Augsburg College 2006 — 2011
Bachelor of Arts, Psychology and Women's Studies
UCare March 2012 - Present
Securian Financial Group November 2003 - October 2011
Securian Financial Group December 1994 - November 2003
The Prudential Insurance Company of America June 1988 - May 1994
Skills
Insurance, Leadership, Process Improvement, Compliance, Project Management, Analysis, Cross-functional Team..., Health Insurance, Medicare, Insurance Compliance, Regulations, Editing, Product Development, Healthcare, Employee Benefits, Regulatory Research, Writing and Editing, Insurance Plan Document..., Customer Service
Education
Bemidji State University
BS, Communications Media/Journalism
OptumInsight July 2013 - Present
The Clarity Group January 2013 - July 2013
Bethel University February 2007 - May 2013
UCare November 2011 - January 2013
OptumInsight (formerly known as Ingenix) February 2007 - November 2011
The Clarity Group® March 1995 - February 2007
Wilson Learning 2001 - 2003
U S West Communications 1984 - 1994
City of Minneapolis (Minnesota) April 1981 - October 1984
Northwest Central Dispatch System (NWCDS) May 1979 - April 1981
Skills
Leadership, Cross-functional Team..., Strategy, Process Improvement, Leadership Development, Management, Strategic Planning, Healthcare, Change Management, Management Consulting, Training, CRM, Performance Management, Program Management, Coaching, Consulting, Business Strategy, Healthcare Information..., Project Management, Team Building, Account Management, Managed Care, Organizational..., HIPAA, Budgets, Performance Improvement, Data Analysis, Medicaid, Sales, Policy, Government, Public Speaking, Forecasting, Staff Development, Customer Service, Team Leadership, Sales Operations, Human Resources, Workshop Facilitation, Business Process..., Analysis, Nonprofits, Customer Satisfaction, Business Process, Business Intelligence, Client Relationship..., Organizational..., Organizational Change
Education
University of Denver 1992 — 1993
Advanced Graduate Certificate, Global Business and Culture
University of Minnesota - Carlson School of Management 1989 — 1989
Advanced Graduate Certificate, Minnesota Management Institute - Mini MBA
Illinois Institute of Technology 1975 — 1977
MPA, Public Administration
University of Illinois at Chicago 1972 — 1973
B.A., Criminal Justice
Forest View High School 1966 — 1970
Target January 2015 - Present
. September 2008 - Present
CoSourcing Partners July 2014 - January 2015
UCare April 2013 - June 2014
Minnesota Timberwolves September 2011 - April 2013
YWCA of Minneapolis August 2009 - September 2011
BryPhil Enterprises August 2007 - June 2009
BryPhil Enterprises June 2006 - August 2007
Skills
Security, Network Security, Windows Server, Firewalls, VPN, Active Directory, Microsoft Exchange, Information Security..., Windows 7, Computer Security, Technical Support, Desktop Support, SQL Server, PCI DSS, Disaster Recovery, Information Security, IT Management, Server Administration, Firewall Management, Firewall Administration, Oracle SQL, Cisco devices, Group Policy, Business Continuity, LAN/WAN, HTML + CSS, Servers, Management, CISSP, Information Technology, IT Audit, IIS, JavaScript, MS Office Suite, Symantec Antivirus, Intrusion Detection, System Administration, Technical Writing, Team Building, Vulnerability Assessment, Security Audits, Virtualization, Security Policy, Budgets, Software Documentation, DNS, Integration, ISO 27001, Microsoft Office, Microsoft SQL Server
Education
Hennepin Technical College 2008 — 2010
University of Buea 2001 — 2004
UCare December 2013 - Present
InSite Software Solutions August 2010 - June 2013
Synergistic Software Solutions; Division of BDO Seidman, LLP 1991 - 2009
Synergistic Software Solutions 1991 - 2009
Skills
Accounting, CRM, Business Process, Management, Process Improvement, Accounts Payable, Team Building, Organization, Dependable Team Player, Team-oriented, Mas 90, ConnectWise, Office Administration, Sense Of Urgency, Work Ethic, Creativity, Oral & Written..., Discretion, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Digital Photography
Education
North Hennepin Community College 2013 — 2014
Certificate, Microsoft Office 2010 Office Professional Certificate
North Hennepin Community College 2010 — 2010
Certificate, Accounting Essentials - CareerSmart
Minnesota School of Business 1990 — 1991
certificate, Administrative Secretary
Hennepin Technical College
Accounting Essentials Certificate, Accounting
IVDesk August 2015 - Present
CFC Corporation December 2014 - Present
UCare February 2015 - May 2015
Long Lake Fire Department August 2000 - April 2015
XRS Corporation October 2011 - December 2014
Retail Merchandising Services February 2011 - October 2011
Archway Marketing Services November 2009 - January 2011
SumTotal Systems August 2006 - January 2009
Target Corporation June 2004 - August 2006
Target Corporation June 2002 - June 2004
Skills
Business Intelligence, Management, SaaS, Process Improvement, Software Development, Software Quality..., CRM, Project Management, Team Management, Enterprise Software, Strategy, Leadership, Quality Assurance, Strategic Planning, Software Documentation, Agile Methodologies, ITIL, Software Project..., Integration, Analysis, Operations Management, Budgets, Cross-functional Team..., Training, Data Center, Business Analysis, Requirements Analysis, Professional Services, E-commerce, Disaster Recovery, Vendor Management, Consulting, Program Management, Team Building, SDLC, Team Leadership, Account Management, Customer Service, Information Technology, SharePoint, Sales, Cloud Computing, Pre-sales
Education
Eastern Illinois University 1995 — 1999
BS in Computer Management, Business and computer science
UCare March 2015 - Present
HealthTrx March 2011 - Present
Medica 2013 - 2014
MetLife 2011 - 2012
Prudential Financial June 2005 - August 2011
CBSA 2003 - 2004
Skills
Life & Health Insurance..., Policy Analysis, Business Analysis, Customer Relations, Customer Experience, Project Management, Management, Health Insurance
Education
Minneapolis Community and Technical College 2014 — 2015
Project Management, A
Hennepin Technical College
Desktop Publishing
University of Arizona
BA, Polical Science
UCare June 2014 - Present
Prime Therapeutics August 2013 - March 2014
OptumRx January 2012 - August 2013
Blue Cross Blue Shield of Minnesota May 2010 - January 2012
MN Chapter HFMA June 2009 - May 2010
Medica 2007 - 2010
LarsonAllen, LLP 2006 - 2007
Eide Bailly, LLP 2005 - 2006
Medica 2002 - 2005
Allina Hospitals & Clinics 2001 - 2002
Skills
Medicare, Analysis, Health Insurance, Strategy, Healthcare Consulting, Insurance, Budgets, Auditing, Financial Analysis, Management, Hospitals, Contract Management, Claim, Internal Controls, Customer Service, Outlook
Education
Augsburg College 1991 — 1992
Bachelor of Arts; CPA, Business Administration, Accounting Specialization
University of Minnesota-Twin Cities
BS, Medical Technology
UCare March 2014 - Present
W2 January 2013 - March 2014
Green Tree Servicing November 2011 - December 2012
Boston Scientific June 2006 - November 2011
American Greetings July 2005 - May 2006
OfficeTeam February 2005 - December 2005
Luther Seminary June 2000 - January 2005
Minnesota Twins May 2000 - September 2000
Skills
Business Analysis, Analysis, Requirements Gathering, Requirements Analysis, Problem Solving, Technical Writing, Cross-functional Team..., Databases, Data Analysis, Process Engineering, Risk Management, Process Improvement, Change Management, Oracle CRM, SDLC, Application Design, Enterprise Mobility, Wireless Mobility, Documentation, Software Documentation, Microsoft SQL Server, Microsoft Office, Visio, SQL, Java, Social Media, Training, Testing, User Acceptance Testing, Quality Assurance, CRM, SharePoint, Customer Relations, Customer Service, Mentoring, Team Leadership, Research, HTML, XML, Mobility Strategy, Investment Strategies, Asset Allocation, Retirement Strategies, Retirement Distribution..., Retirement Accumulation..., Education Funding, Project Management
Education
University of Saint Thomas - School of Business 2009 — 2009
Mini MBA, Business Administration and Management, General
Luther Seminary 2000 — 2005
Master of Divinity, Church History
Luther College 1996 — 2000
B.A., Religion and Greek
Waupaca High School 1992 — 1996
UCare October 2013 - Present
Minnesota Department of Human Services-Disabilty Services Division February 2006 - October 2013
City of Crystal January 2003 - December 2010
Wright County, MN August 2004 - February 2006
Skills
Local Government, Policy, Process Improvement, Program Development, Case Managment, Government, Economic Development, Social Services, Minnesota Board of..., Grants, Public Policy, Program Management, Administration, Case Management, Research, Public Speaking, Community Development, Community Outreach
Education
Augsburg College 2001 — 2002
MA, Social Work
University of Iowa 1987 — 1994
BS, Social Work
UCare December 2013 - Present
3M Health Care March 2013 - Present
Target December 2012 - March 2013
UCare Minnesota May 2011 - May 2012
Skills
SQL, Business Objects, Crystal Reports, Databases, MS Access, MS Excel, Microsoft Office, SSRS, Microsoft SQL Server, SharePoint, Data Analysis
Education
Concordia University-St. Paul 1999 — 2001
BA, Information Management
Normandale Community College 2011 — 2011
Healthcare IT
UCare March 2015 - Present
UCare March 2015 - Present
Peoria Housing Authority 2014 - 2014
American Refugee Committee August 2010 - November 2013
UCare January 2009 - August 2010
Pillsbury United Communities January 2005 - December 2008
Weisman Enterprises (Best Vendors) June 1999 - October 2004
Skills
Motivated self-starter, Polished professional;..., Precise attention to..., Dependable Team Player, Computer Proficiency, Research, Event Planning, Problem Solving, Program Development, Human Resources, Humanitarian Assistance, Human Rights, International..., NGOs, Policy Analysis, Capacity Building, Program Management, Program Evaluation, Non-profits, Nonprofits, Volunteer Management
Education
University of St. Thomas 2013 — 2013
Mini MBA for Non Profit Management
American Refugee Committee 2012 — 2012
Introduction to Humanitarian Assistance
Metropolitan State University 2010 — 2012
Bachelor's Degree, Organizational Administration
Northwestern College 2002 — 2004
FOCUS Program, Organizational Administration
UCare September 2013 - Present
Allina Health January 2012 - April 2013
Kelly Services January 2011 - January 2012
Skills
Medical Billing, Epic Systems, HIPAA, Medical Terminology, Healthcare, Revenue Cycle, Hospitals, Medical Coding, ICD-9, CPT, Medical Records, Medicare, Data Entry, Invoicing
Education
Everest Institute-Eagan 2010 — 2011
Diploma
UCare 2012 - Present
Medtronic 2009 - 2011
Medtronic 2006 - 2009
Medtronic 2005 - 2006
GMSA/U.S. Speed Skating January 2003 - December 2005
Augsburg College January 2003 - June 2005
Target Corporation May 2003 - September 2003
Minnesota Timberwolves September 2002 - May 2003
Skills
Marketing Strategy, Marketing Communications, Project management, Technical Writing, Marketing, Publicity, Presentation Development, Proposal Writing, Strategic Communications, Editing, Public Relations, Medicine, Radio, Copywriting, Press Releases, Project Management, Newsletters, Product Launch, Advertising, Brand Development, Internal Communications, Strategy, Marketing Management, Creative Direction, Fundraising, Management, B2B, Corporate Communications, Market Research, Integrated Marketing, Sponsorship, Media Relations, Email Marketing, Product Marketing
Education
University of Minnesota - Carlson School of Management 2009 — 2012
MBA, Business, Marketing
Augsburg College 2001 — 2005
Bachelor of Arts, Marketing 2005 Business Administration
UCare October 2013 - Present
Minnesota Public Health Association January 2012 - Present
Andrea L Halland, Inc. October 2011 - October 2013
Commonwealth Care Alliance May 2007 - September 2010
Health Care for the Homeless St. Paul February 2003 - July 2005
Skills
Health Policy, Public Health, Managed Care, Health Care Regulation, Policy Analysis, Healthcare Management, Health Promotion, Healthcare, Program Management, Medicare, Quality Improvement, Medicaid
Education
Boston University 2005 — 2007
Masters of Public Health, Health Policy & Management
Macalester College 1997 — 2001
Bachelor of Arts, Psychology, Women's & Gender Studies
UnitedHealthcare September 2012 - Present
Walk-in Counseling Center October 2011 - June 2012
The Emily Program May 2011 - August 2011
UCare 2008 - 2010
Catholic Charities of St. Paul and Minneapolis 2001 - 2007
DataCore Engineering 1999 - 2002
Skills
Training, Change Management, Communications Planning, Project Portfolio..., Healthcare Information..., Program Management, Vendor Management, HIPAA, Process Improvement, Project Management, Project Planning, Problem Solving, Analysis, Cross-functional Team...
Education
Normandale Community College
Health Information Technology - Implementation Specialist
Central Michigan University
MA, Healthcare Admin
Michigan State University
BA, Social Sciences
UCare August 2013 - Present
Medica March 2012 - August 2013
Capella University November 2006 - April 2012
Capella University March 2005 - November 2006
Capella University September 2003 - March 2005
Dorothy Day House February 2002 - July 2003
Skills
SAS, Oracle SQL, PeopleSoft CRM, MS Visual Studio, I3, Business Analytics, Call Centers, Microsoft Excel, Analytics, Oracle, Databases, E-Learning, PeopleSoft, Project Management, SQL
Education
Capella University 2009 — 2010
Post-Baccalaureate Certificate, Health Care Administration
Concordia College 1999 — 2003
Bachelor of Arts, Business and Spanish
Saint Paul College-A Community and Technical College
UCare January 2013 - Present
UCare March 2009 - January 2013
Prime Therapeutics LLC March 2008 - March 2009
HealthEast St. John’s Hospital May 2006 - March 2008
Blue Cross and Blue Shield of Minnesota June 1991 - May 2006
Skills
Software Documentation, Business Analysis, Training, Management, Program Management, Insurance, Process Improvement, Accounting, Auditing, Health Insurance, Healthcare, Medicaid, Testing, Vendor Management, Visio, Strategic Planning, Managed Care, Healthcare Management
Education
Bethel University
Bachelor of Science Degree, Health Care Management
UCare March 2014 - Present
UCare May 2011 - March 2013
Ramsey County Human Services July 2010 - May 2011
Ramsey County Mental Health Center July 1996 - July 2010
Mental Health Resources, Inc. January 1990 - July 1996
Mental Health Resources, Inc. 1986 - December 1990
Skills
Program Development, Social Services, Mental Health, Case Managment, Healthcare, Treatment, Clinical Research, Crisis Intervention, Medicare, Strategic Planning, Policy, Psychotherapy, Medicaid, Healthcare Management, Nonprofits, Behavioral Health, Managed Care, Hospitals, Fundraising, Case Management, Group Therapy, Quality Improvement, Program Management
Education
University of Wisconsin-Madison 1981 — 1983
MSSW, Social Work
Bethel University 1973 — 1977
B.A., Psychology
UCare October 2013 - Present
Ridgeview Medical Center April 2006 - Present
Prime Therapeutics December 2011 - August 2013
Prime Therapeutics November 2010 - December 2011
Walgreens January 2007 - November 2010
Macalester ITS October 2006 - August 2010
Asian Women of the Diaspora October 2007 - May 2010
Skills
Benefit Operations, Hospitals, Clinical Research, Nonprofits, Data Analysis, Research
Education
Macalester College 2006 — 2010
Bachelors, Anthropology, Biology
Chaska High School 2002 — 2006
Diploma
Minnesota State University, Mankato
UCare July 2015 - Present
Optum December 2014 - July 2015
Prime Therapeutics October 2013 - December 2014
UnitedHealthcare November 2009 - October 2013
Blue Cross and Blue Shield of Minnesota May 2007 - November 2009
Human Services, Inc (HSI) 2004 - 2005
Children's Hospitals and Clinics of Minnesota August 2001 - 2004
Skills
Medicare, Medicaid, HIPAA, Managed Care, Health Insurance, Medicare Part D, Process Improvement, Insurance, Health Policy, Healthcare, Microsoft Excel, Customer Service, Medical Compliance, Data Analysis, Team Leadership, Microsoft Office, Disability Insurance, Workers Compensation, Visio, Behavioral Health, Quality Assurance, Fraud Investigations, Management
Education
Inver Hills Community College 2006 — 2007
Certificate, Paralegal
Saint Mary's University of Minnesota 2001 — 2004
Master of Arts, Human Development
University of Minnesota-Twin Cities 1988 — 1993
Bachelor of Science, Child Psychology
Burnsville Senior High School
UCare February 2015 - Present
Skills
Customer Service, Nutrition
Education
Century College
Associate's degree, Pre-Nursing Studies
Lakeview Health March 2012 - Present
United Way Womens Leadership Council 2013 - 2014
United Way of Washington County-East November 2008 - April 2012
Health Communications 1996 - 2012
UCare 2006 - 2008
UCare Minnesota 2006 - 2008
Eating Disorder Institute 2005 - 2006
HealthPartners 1987 - 2003
Skills
Health Education, Healthcare, Nutrition Education, Public Health, Health Promotion, Community Outreach, Program Development, Leadership, Program Evaluation, Community Health, Nonprofits, Public Speaking, Nutrition, Grants, Fundraising, Community Development, Social Services, Prevention, Grant Writing, Volunteer Management, Event Planning, Wellness Coaching, Clinical Research, Medical Nutrition..., Wellness, Healthcare Management, Case Managment, Workshop Facilitation, Dietetics, Quality Improvement, Youth Development, Staff Development, Treatment, Volunteer Recruiting, Community Organizing, Employee Wellness..., Mental Health, Psychotherapy, Health Policy, Leadership Development, Hospitals, Medicaid, Medicare, Policy, Philanthropy, Board Development, Non-profit..., Annual Giving, Nutritional Counseling, Disease Management
Education
Minnesota State University, Mankato 1993 — 2000
MS, Community Health
University of Iowa 1985 — 1986
RD, Dietetics
Concordia College 1981 — 1985
BA, Biology/Nutrition
UCare Workforce ManagerUCare$
Skills
Process Improvement, Customer Service, Management, Leadership, Training, Project Management, Analysis, Data Analysis, Program Management, Business Analysis
Education
Bethel University 2012 — 2015
Bachelor's degree, Business Management
U.S. Bank 2014 - Present
UCare 2013 - 2013
UCare 2012 - 2012
Minnesota Department of Human Services 2012 - 2012
Capella University 2009 - 2010
Wells Fargo 2007 - 2009
Skills
Risk Management
Education
William Mitchell College of Law 2010 — 2013
Juris Doctor (J.D.)
Carleton College 2003 — 2007
Bachelor's Degree
Ames Construction July 2014 - Present
UCare July 2012 - July 2014
Memorial Blood Centers August 2008 - July 2012
Clean Energy Resource Teams October 2011 - May 2012
Hamline University, Environmental Studies Program August 2011 - January 2012
Sears Holdings Corporation October 2004 - May 2011
Skills
Customer Service, Strategic Communications, Microsoft Office, Blogging, Time Management, Recruiting, Data Entry, Business Strategy, Outlook, Social Media Marketing, Social Media Outreach, Editing, Social Media, Nonprofits, Training, PowerPoint
Education
Hamline University 2009 — 2012
Bachelor of Arts (B.A.), Environmental Studies
Minneapolis Community and Technical College 2007 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
UCare July 2014 - Present
State of Minnesota May 2013 - July 2014
Metropolitan State University February 2011 - May 2013
Metropolitan State University January 2007 - February 2011
Century College January 2006 - January 2007
Skills
System Center Suite, System Administration, Application Packaging, Mac OS X, Windows Server, SCCM, DNS, Active Directory, Group Policy, Troubleshooting, Windows, Technical Writing, DHCP, Software Installation, Patch Management, OS X, Operating Systems, SharePoint, Technical Support, Visio, Security, Network Administration, Management, Computer Hardware, Process Improvement, Higher Education
Education
Metropolitan State University 2001 — 2006
Bachelor of Arts (B.A.), Writing
UCare August 2014 - Present
UnitedHealth Group July 2012 - March 2014
UnitedHealth Group April 2007 - July 2012
UnitedHealth Group December 2002 - April 2007
UnitedHealth Group January 2002 - December 2002
Skills
Project Management, Six Sigma, Process Improvement, Business Analysis, Operations Management, DMAIC, Lean Operations, Team Building, Team Leadership, Kaizen, Business Process..., Cross-functional Team..., Health Insurance, Leadership, Management, Customer Service, Change Management, Meeting Planning, Healthcare, Insurance, Continuous Improvement, Microsoft Excel, Training, Visio, Managing Meetings, Quality Improvement, Quality Assurance, 5S, Value Stream Mapping, Operational Excellence, Root Cause Analysis, Agile Methodologies, SharePoint, Creative Problem Solving, Project Planning, Communication Skills, Requirements Analysis, Software Project..., PMP
Education
Hennepin Technical College 2000 — 2002
General Studies
St. Cloud State University 1998 — 2000
General Studies
Big Lake High School 1994 — 1998
High School Diploma
UCare January 2015 - Present
MDVA and UCare January 2014 - September 2014
Hamline University August 2011 - December 2013
Hamline University May 2011 - August 2013
Skills
Molecular Biology, Biochemistry, Research, Laboratory, Sports Injuries, Chemistry, Community Outreach, Critical Thinking, Sports Medicine, Time Management, Cell Culture, Microsoft Word, Training, Leadership, Public Speaking, PowerPoint
Education
Dr. William M. Scholl College of Podiatric Medicine at Rosalind Franklin University of Medicine and 2015 — 2019
DPM, Podiatric Medicine/Podiatry
Hamline University 2009 — 2013
Bachelor of Science (BS), Biochemistry, Senior
ChiroCare March 2015 - Present
Conflict Resolution Center August 2011 - Present
Minnesota Department of Human Services February 2014 - July 2014
UCare November 2013 - February 2014
Scheller Legal Services January 2013 - May 2013
Cancer Legal Line August 2012 - December 2012
Chamberlin Edmonds August 2006 - August 2010
Ingenix July 2003 - July 2006
The MENTOR Network May 2000 - June 2004
Metavante March 1999 - December 1999
Skills
Legal Writing, Public Speaking, Legal Research, Medicaid, Research, HIPAA, Westlaw, Insurance, Dispute Resolution, Legal Assistance, Policy, Mediation, Arbitration, Appeals
Education
Hamline University School of Law
Juris Doctor
Minnesota Paralegal Institute
Post-baccalaureate Paralegal Certificate
University of Minnesota-Twin Cities
B.A. Cultural Anthropology
UCare April 2015 - Present
HealthEast July 2014 - April 2015
HealthEast January 2012 - July 2014
UCare Minnesota November 2008 - January 2012
UCare Minnesota January 2008 - November 2008
Community Consulting Group October 2007 - January 2008
Skills
Managed Care, Healthcare, Medicaid, Medicare, Process Improvement, Health Insurance, Data Analysis, Policy, Hospitals, Project Management, Insurance, Analysis, Microsoft Office, Research, Access, Team Building, Healthcare Information..., Leadership, Public Speaking, Microsoft Word, Microsoft Excel, Strategic Planning, Business Analysis, Program Management, Market Research, Nonprofits, Revenue Cycle, Marketing Strategy, Health Policy, Case Managment, Strategy, Leadership Development, Fundraising, Management, Healthcare Industry, Training, Government, Provider Relations, Account Management, Quality Improvement, Visio, Performance Improvement, Program Development, Healthcare Consulting, Public Health, Cross-functional Team..., Recruiting, Outlook, Community Outreach, Change Management
Education
Goldsmiths College, U. of London 2006 — 2007
Master of Arts, Sociology
University of Minnesota-Twin Cities 2002 — 2006
Bachelor of Arts, Individually Designed Major
UCare August 2011 - September 2014
Edward Jones June 2007 - February 2009
Associated Bank October 2004 - May 2006
Skills
Training & Development, Human Resources, Situational Leadership, Critical Thinking, Strategic Planning, Team Building, Public Relations, Public Speaking, Business Ethics, Cross-functional Team..., Organizational..., Office Administration, Media Relations, Marketing Communications, Corporate Branding, Community Development, Project Implementation, Cross-cultural..., Multi-Cultural Team..., Customer Relations, CRM Databases, Coaching, Resource Management, Materials Management, Project Management, Problem Solving, Business Analysis, Business Intelligence, Written Communication, Interpersonal..., Healthcare, Healthcare Consulting, Healthcare Compliance, Health Insurance
Education
Chippewa Valley Technical College 2000 — 2004
Associate's degree, Business, Management, Marketing, and Related Support Services
UCare February 2014 - Present
Augsburg Fortress Publishers February 2012 - January 2014
Meritide April 2011 - February 2012
IC System, Inc January 2007 - December 2010
IC System, Inc. January 2003 - December 2006
IC System January 2000 - December 2002
IC System January 1997 - December 1999
IC System June 1995 - December 1996
Skills
CRM, Business Analysis, Scribe Insight, Microsoft CRM, Software Documentation, Management, Microsoft Excel, Project Management, Customer Service, Dashboards, Integration, Analysis, Training, Requirements Gathering, Process Improvement, Sales, Data Migration, Visio, Microsoft Word, Microsoft Dynamics, Project Coordination, Microsoft Office, PowerPoint, Marketing, Business Process, Business Intelligence, Data Mapping, Outlook, Business Process..., Reporting & Analysis, Marketing Automation, Requirements Analysis, Coaching, Marketing Strategy, Lead Generation, Administration, Workflow Analysis, System Administration, Technical Support, Email Marketing, Dashboard, Team Leadership, Change Management, Databases, Excel, Microsoft NAV, Word
Education
Augsburg College
Bloom Health December 2014 - Present
Bloom Health October 2013 - December 2014
UCare June 2013 - August 2013
Lawrence University Honor Council May 2012 - May 2013
Lawrence University Rowing Club May 2011 - May 2013
Lawrence University March 2011 - March 2013
Skills
Administration, Event Planning, Writing, Social Media, Management, Economics, Community Outreach, Public Speaking, Facebook, Blogging, Research, Editing, PowerPoint, Customer Service, Microsoft Word, Microsoft Office, Volunteer Management, Fundraising, Spanish, Teamwork
Education
Lawrence University 2009 — 2013
Bachelor of Arts, Economics
Robbinsdale Armstrong Senior High School Class of 2009 2005 — 2009
High School
UCare April 2012 - Present
Ramsey County Human Services August 2008 - April 2012
State of Minnesota February 2008 - August 2008
Ramsey County Human Services June 2002 - February 2008
Phoenix Alternatives, Inc October 1997 - June 2002
Phoenix Residence, Inc. December 1993 - October 1997
Skills
Case Managment, Social Services, Program Development, Community Outreach, Mental Health, Non-profits, Public Speaking, Policy, Conflict Resolution, Behavioral Health, Staff Development, Child Welfare, Healthcare, Program Management, Supervisory Skills, Case Management, Managed Care, Medicare, Nonprofits, Health Insurance, Process Improvement, Medicaid, Leadership, Training, Healthcare Management, HIPAA
Education
Augsburg College
Bachelor of Arts (B.A.), Elementary Education, Special Education and Psychology
Retina Center Minnesota January 2012 - Present
UCare November 2007 - January 2012
Phoenix Medical Services, Inc. November 2001 - November 2007
Skills
Home Care, Patient Advocacy, Cpr Certified, Collections, Customer Service, Process Improvement, Training, Insurance, Healthcare, Medicare, Health Insurance, HIPAA, Outlook, Data Entry, Managed Care, Microsoft Excel, Team Building, Strategic Planning, Project Management, Hospitals, Healthcare Information..., Medicaid, Microsoft Office, Leadership, Software Documentation, Healthcare Management, Microsoft Word, Administration, Invoicing, Customer Satisfaction, Call Centers, Telephone Skills, Management, Accounts Receivable, Medical Terminology, Employee Benefits, PowerPoint, Medical Billing, Problem Solving, EMR, Sales, Team Leadership, Cross-functional Team..., EHR, Medical Coding, Policy, Provider Relations, New Business Development, Access, Revenue Cycle
Education
Century College 2013 — 2013
Certificate of completion, Medical Terminology and ICD-10, A-
Century College 2013 — 2013
Certificate of completion, Medical coding with CPT-4
Century College 1981 — 1985
Associate's degree, Small Business Administration/Management
Century College 1981 — 1985
certificate of complete, horticulture
UCare June 2015 - Present
St. Jude Medical September 2014 - May 2015
GE Capital July 2014 - August 2014
Wells Fargo March 2014 - July 2014
Assurant October 2013 - January 2014
Green Tree Servicing October 2012 - July 2013
Teradata June 2012 - August 2012
UnitedHealth Group March 2012 - April 2012
Wells Fargo December 2006 - January 2012
Ecolab June 2006 - October 2006
Skills
Data Warehousing, Business Intelligence, Data Analysis, DB2, Quality Assurance, Data Modeling, Retail Banking, Credit, Loans, Mortgage Lending, Banking, Database Design, Visio, HP Quality Center, SDLC, Databases, Compliance, HIPAA, Metadata Standards and..., Teradata Data Warehouse, LPS/MSP, ETQ, BMC Remedy, Microsoft SQL Server, Healthcare Information..., Health Insurance, Oracle SQL Developer, Oracle Database, Business Analysis, Management, SQL
Education
various 2000 — 2015
continuing education, DB2 UDB, Oracle, Novell Netware, UNIX, Database Design, Data Modeling, Teradata, SQL Server, Linux
Chippewa Valley Technical College 1986 — 1988
Associate of Science (AS), Computer Programming
University of Wisconsin-Eau Claire 1979 — 1985
Bachelor of Arts (BA), Music
UCare March 2015 - Present
UCare February 2013 - March 2015
UCare June 2012 - February 2013
Caribou Coffee July 2011 - January 2013
Skills
Microsoft Excel, Microsoft Word, Customer Service, Customer Experience, Marketing, International Business, Training, Travel, Analysis, Call Centers, Marketing Strategy, PowerPoint, Public Speaking, Social Media, Time Management, Event Planning, Sales
Education
University of St. Thomas 2014 — 2015
Mini MBA For Nonprofit Organizations
Augsburg College 2007 — 2011
Bachelor of Arts (B.A.), Marketing
316 PROPERTY PRESERVATION January 2012 - Present
316 PROPERTY PRESERVATION February 2011 - Present
UCARE January 2011 - February 2011
Skills
Wound Care, ACLS, Patient Education, Hospitals, Healthcare, Vital Signs, Medication..., Patient Safety, Cpr Certified, Medical/Surgical, Clinical Research, IV, Medical Terminology, Inpatient, Healthcare Management, Critical Care, Phlebotomy
Education
Amarillo College 1992 — 1994
Nursing Education
UCare July 2002 - Present
Medica Health Plan June 1999 - July 2002
Medica Health Plan/ United Health Care January 1985 - January 1997
METHODIST HOSPITAL January 1981 - January 1985
Skills
Business Strategy, Business Writing, Relationship Management, Product Development, Program Management, Healthcare Industry, Contract Negotiation, Healthcare, Managed Care, Medical Compliance, Disease Management, Health Policy, Microsoft Excel, Provider Relations, Clinical Research, Management, Data Analysis, Healthcare Information..., Healthcare Management, Process Improvement, Software Documentation, Hospitals, HIPAA
Education
Metropolitan State University 1997 — 2001
Master of Business Administration (MBA)
Metropolitan State University
Bachelor of Arts, Business Administration
Lutheran Deaconess Hospital School of Nursing
Registered Nurse Diploma
UCare February 2015 - Present
G&K Services August 2014 - January 2015
Eagle Creek Software Services August 2013 - June 2014
Prime Design - Aluminum Ladder Racks May 2013 - August 2013
Hennepin County Medical Center March 2013 - May 2013
UCare October 2012 - March 2013
Menards September 2006 - May 2012
Skills
Applicant Tracking..., Interviews, Recruiting, Employee Relations, Human Resources, New Hire Orientations, Talent Acquisition, Employee Benefits, HRIS, Hiring, Customer Service, Screening Resumes, Performance Management, Healthcare, Microsoft Excel, College Recruiting, Customer Satisfaction, PeopleSoft, Payroll, Succession Planning, Microsoft Office, HR Policies, Teamwork, Recruitment Advertising, Hiring Practices, SHRM, Outlook, PowerPoint, Health Insurance, Hospitals, Interviewing, Workers Compensation, I-9 Compliance, PHR, Sports, Orientation, Recruitment/Retention, HR Strategy, Unemployment Claims, Training & Development, LOA, Cornerstone, ADP HRB, ADP E-Time, LinkedIn Recruiter, Extending Offers, Workbrain, CareerBuilder, Taleo, Technical Recruiting
Education
Minnesota State University 2001 — 2005
Bachelor's Degree, Majors: Marketing, Management and Human Resource Management. Minor: Business Administration
Mesa Community College 2000 — 2001
Generals
The University of South Dakota 1999 — 2000
Generals
HealthPartners October 2015 - Present
Neighborcare Health July 2014 - Present
HealthPartners March 2011 - July 2014
UCare November 2009 - March 2011
University of Minnesota/Community-University Health Care Center August 2007 - October 2009
Peace Corps May 2005 - July 2007
Community-University Health Care Center October 2003 - May 2005
Minnesota Department of Health/Health Economics Program May 2004 - September 2004
Center for Victims of Torture March 2003 - August 2003
Skills
Grant Writing, Program Evaluation, Program Management, Community Outreach, Grants, Public Health, Policy, Proposal Writing, Data Analysis, Healthcare, Research, Global Health, Public Speaking, Community Health, NGOs, Project Management, Program Development, Budgets, Hospitals, Quality Improvement, Nonprofits, Workshop Facilitation
Education
University of Minnesota-Twin Cities 2003 — 2005
MPP, Health Policy
Macalester College 1995 — 1999
BA, Psychology
Lincoln High School
UCare September 2014 - Present
Project Management Institute March 2014 - Present
Good Samaritan Society June 2003 - September 2014
The Evangelical Lutheran Good Samaritan Society 2003 - September 2014
Project Management Institute February 2013 - February 2014
Colorado Technical University 2005 - December 2009
Gateway 1995 - 2003
Skills
CPM, PMP, PMBOK, Teaching, Project Portfolio..., Leading Projects, PMI, Coaching, PMO, Distance Learning, Non-profits, Vendor Management, Healthcare, Program Management, Change Management, Strategic Planning, Business Analysis, Cross-functional Team..., Management, Nonprofits, Project Management, Leadership, Strategy, Higher Education, Team Building, Project Planning, Analysis, Leadership Development, Training, Management Consulting, Business Process..., Team Leadership, Policy, Enterprise Software, Organizational..., Software Documentation, Budgets, Operations Management, Risk Management, Public Speaking, Business Performance...
Education
Colorado Technical University 2003 — 2005
MBA, Project Management
Colorado Technical University 2003 — 2004
MSM, IT-PM
Excelsior College 1994 — 2003
BS, Area Studies
Blue Cross of Idaho May 2013 - Present
UCare 2007 - May 2013
University of Michigan Health System 1998 - 2007
SelectCare 1989 - 1998
Skills
Leadership, Process Improvement, Cross-functional Team..., Strategic Planning, Medicaid, Contract Negotiation, Managed Care, Medicare, Quality Improvement, Business Process..., Vendor Management, Call Centers, Program Management, Health Policy, Change Management
Education
Luther College 1977 — 1981
BA, Biology/Health Education
Famous Dave's of America March 2014 - Present
UCare November 2013 - March 2014
Unemployed Customer Service Expert September 2013 - November 2013
National Recoveries Inc. August 2013 - September 2013
Medtox Laboratories May 2012 - August 2013
Boston Scientific CRV September 1999 - April 2012
Guidant 2005 - 2007
RNB Ntertainment May 2006 - September 2006
Target Corporation 1997 - 1999
McDonald's Corporation January 1996 - March 1997
Skills
Proofreading, Video Production, Video Editing, Microsoft Office, Siebel, Vantive, Avaya, SAP R/3, Father, Customer Relations, SAP, Customer Service, Problem Solving, Troubleshooting, Word, PowerPoint, Excel, Outlook, Team Building, Teamwork, Windows, Coaching, Testing, Quality Assurance, Mentoring, Process Improvement, Editing, Public Speaking, Writing, Social Media, SharePoint, Data Analysis, French, Strength-Based Learning, Ethics, Corporate Culture, Fun, High Energy, Adobe Premiere Elements, Sony Acid Pro, Singing, Dancing, YouTube, Facebook, Google+, My43things.com, Call Centers, Microsoft Excel, Microsoft Word
Education
Bethel University 2011 — 2012
Bachelor's, Business Management
Brown College 1994 — 1996
Associate in Applied Science, Radio & Television Broadcasting
Centennial High School 1991 — 1994
Diploma, French, Science
UCare July 2013 - Present
Coventry Health Care August 2012 - July 2013
Coventry Health Care January 2011 - August 2012
Children's Mercy Family Health Partners 2007 - December 2011
Children's Mercy Hospital 2005 - 2007
US Army 2003 - 2005
US Army 2000 - 2003
US Army 1995 - 2000
Skills
Leadership, Healthcare, Healthcare Management, Medicare, Insurance, Hospitals, HIPAA, Medicaid, Employee Benefits, Human Resources, Healthcare Information..., Training, Managed Care, Quality Improvement, Public Speaking, Process Improvement, Health Insurance, Strategic Planning, Team Building, Quality Management, Customer Service, Software Documentation, Disease Management, Program Management, Health Policy, Healthcare Consulting
Education
Liberty University 2012 — 2013
Master of Arts (MA), Theology/Theological Studies
Portland State University 1997 — 1999
MBA
St. Cloud State University 1985 — 1989
BA, English
UCare February 2015 - Present
Minnesota Chapter of Project Management Institute April 2014 - Present
Minnesota Change Management Network February 2014 - Present
Optimum Informatique Inc. June 2008 - December 2011
Axa Canada September 2005 - December 2007
Axa Canada January 2001 - August 2005
Axa Canada August 1998 - December 2000
Groupama December 1994 - March 1998
Skills
Business Intelligence, Customer Focus, Team Leadership, MS Project, Project Planning, Six Sigma, Website Development, Agile Project Management, Business Analysis, Business Ethics, Autonomy, Strategic Analysis, Organizational..., Leading Change, Crisis Management, Management, Change Management, Project Management, CRM, PMP, Leadership, Strategy, Training
Education
The College of St. Scholastica 2012 — 2013
Graduate certificate, Management - Change Leadership, GPA: 4.0
Technologia 2010 — 2010
Adult continuing education, Strategic Leadership Program - 3x2 days
AXA Université (Bordeaux, France) 2006 — 2006
Certification, Six Sigma
École des sciences de la gestion (ESG UQAM) 1999 — 2002
Master's Degree, Project Management
Université Lumière (Lyon II) 1992 — 1993
Master's Degree, Socio-Economic Statistics & Computer Science
Université Claude Bernard Lyon 1 1990 — 1992
Bachalor’s Degree, Applied Mathematics & Social Sciences
Midwest Immunology Clinic and Infusion Center May 2011 - Present
Aerotek Engineering October 2010 - June 2011
Ucare September 2009 - October 2010
Education
Bethel University 2004 — 2009
B.A. Biology
UCare April 2013 - Present
UCare October 2012 - April 2013
Community Health Partnership July 2005 - October 2012
Skills
Healthcare Information..., Healthcare, Medicaid, HIPAA, Healthcare Management, Hospitals, Applied Mathematics, Data Analysis, Data Warehousing, Process Improvement, Managed Care, EHR, EMR, Data Entry, Clinical Research, ICD-9, Program Management
Education
Augsburg College 1993 — 1997
Bachelor of Arts (B.A.), Mathematics, emphasis in Applied Mathematics
Prime Therapeutics January 2015 - Present
Medica March 2014 - January 2015
Medica January 2011 - March 2014
UCare September 2009 - December 2009
Skills
Healthcare Compliance, Health Law, Insurance Law, Health, Health Care Compliance, Affordable Care Act, Regulations, Insurance, Public Health, Medicare, Health Policy, Health Care Reform, Health Insurance, Medicaid, Managed Care
Education
Hamline University 2007 — 2010
Juris Doctor (J.D.), Health Law and Health Care Compliance
University of Wisconsin-La Crosse 2004 — 2007
B.S., Exercise Science; Pre-Physical Therapy
Valparaiso University 2002 — 2004
Pre-Physical Therapy
Georgia Tech Research Institute November 2014 - Present
EXIM October 2013 - May 2014
Procentrix, Inc. January 2013 - August 2013
UCare August 2012 - November 2012
In-Q-Tel April 2011 - April 2012
PENDERTECH November 2010 - April 2011
BRTRC September 2009 - November 2010
Noblis November 2004 - September 2009
THCFG June 2001 - April 2004
Skills
SharePoint, C#, Microsoft SQL Server, ASP.NET, Visual Studio, Object Oriented Design, .NET, Web Design, JavaScript, CSS, Web Development, SDLC, Agile Methodologies, Business Intelligence, WordPress, Microsoft Office..., Requirements Analysis, SharePoint Designer, Architecture, SSRS, E-commerce, jQuery, Integration, Program Management, Security, Software Development, Web Applications, HTML, TFS, Enterprise Architecture, XML, AJAX, XSLT, InfoPath, LINQ, IIS, Software Project..., Enterprise Software, SQL, Solution Architecture, Web Services, CRM, T-SQL, Databases, ASP, Database Design, SOA, Scrum, Visio, WCF
Education
George Mason University 2006 — 2007
Master of Science, Technology Management
Colorado Christian University 1996 — 1999
Bachelor of Science, Computer Information Systems Management
UCare March 2015 - Present
UCare August 2013 - February 2015
UCare August 2011 - August 2013
Education
Dickinson State University
Bachelor's degree, Business Administration
UCare January 2014 - Present
Mayo Clinic Health System in Eau Claire December 2011 - June 2013
UnitedHealth Group February 2011 - December 2011
Manpower Inc. January 2010 - February 2011
Thomson Reuters September 2006 - October 2009
Volt 2004 - 2006
Skills
Interviews, College Recruiting, Technical Recruiting, Applicant Tracking..., Recruiting, Talent Acquisition, Onboarding, Recruitment Advertising, Temporary Staffing
Education
Georgia State University - J. Mack Robinson College of Business 1997 — 2001
BBA, Business Administration and HR
UCare October 2014 - Present
UCare February 2014 - October 2014
Meritain Health January 2007 - February 2011
Skills
Customer Service, Process Improvement, Sales, Healthcare, Team Building, Marketing, Training, Leadership, Strategic Planning, Time Management, HIPAA, Medicaid, Medicare, Medicare Part D, Medicare Prescription..., Healthcare Analytics, Managed Care, Health Insurance, Health Insurance..., Call Centers, Outlook, PowerPoint, Employee Learning &..., Project Management, Provider Relations, Utilization Management, Service Delivery
Education
Century College
University of Minnesota-Twin Cities
UCare January 2013 - Present
UCare Minnesota January 2005 - December 2012
Skills
Healthcare Information...
Education
University of Minnesota-Twin Cities 2010 — 2011
Masters of Health Informatics, Health Informatics
University of St. Thomas 1999 — 2002
Masters, Software Engineering
Makerere University 1993 — 1996
Bachelors, Statistics and Applied economics
UCare May 2013 - Present
Best Buy November 2012 - May 2013
Thomson Reuters December 2011 - October 2012
Advanced Informatics, LLC January 2006 - December 2011
Thomson Reuters September 2010 - December 2010
University of Minnesota, BioMed Library 2009 - 2009
Advanced Informatics, LLC September 2001 - January 2006
HealthPartners - Ramsey Family and Community Medicine September 1999 - July 2001
American Academy of Neurology April 1996 - March 1999
United Nations Office and Information Centre November 1990 - June 1995
Skills
Project Management, Information Architecture, Management, User Experience, Research, Databases, Customer Service, Workshops, Microsoft Office, CSS, Library Science, Digital Libraries, Healthcare Industry
Education
Saint Catherine University 2009 — 2010
MLIS
Central College 1992 — 1996
BA, Political Science; French
UCare January 2014 - Present
Blue Cross Blue Shield of Minnesota July 2011 - January 2014
Blue Cross February 2010 - July 2011
Unity Hospital June 2003 - March 2011
Skills
Nonprofits, Disease Management, Case Management, Customer Service, Strategic Planning, Microsoft Office, Behavioral Health, Social Services, Medicaid, Process Improvement
Education
University of Minnesota-Twin Cities 2005 — 2007
Masters, Social Work
Bethel University 1999 — 2003
BA, Social Work
UCare May 2009 - Present
Skills
Medicare, Medicaid, Managed Care, Health Insurance, Healthcare, Healthcare Information..., Healthcare Management, Hospitals, Healthcare Industry, Provider Relations, HIPAA, Insurance, Leadership, Customer Service, Process Improvement
Education
Bethel University
BA, Business Management
UCare October 2014 - Present
Prime Therapeutics February 2011 - October 2014
MinuteClinic January 2007 - May 2010
medica 2005 - 2006
Delta Dental 1998 - 2005
DeCare Dental 1998 - 2005
United Stores 1988 - 1995
Skills
Call Center, Insurance, Healthcare, HIPAA, Software Documentation, Healthcare Information..., Vendor Management, Leadership, Process Improvement, Customer Satisfaction, Customer Service, Business Analysis, Project Management, Outlook, Team Building
Education
Brown College 1993 — 1994
radio/tv broadcasting
HealthPartners April 2014 - Present
UCare 2013 - 2014
Office of the Revisor of Statutes December 2010 - March 2013
Education
William Mitchell College of Law 2007 — 2010
Augustana University (SD) 2002 — 2006
B.A., Government and International Affairs
MoneyGram International October 2014 - Present
UCare January 2014 - September 2014
Land O' Lakes, Inc. March 2013 - September 2013
Sr. IT Consultant December 2011 - February 2013
RBC Wealth Management August 2010 - December 2011
SUPERVALU October 2008 - August 2010
UnitedHealthcare December 2006 - October 2008
Kroll Ontrack Inc. 2003 - 2006
Skills
SDLC, SharePoint, Software Documentation, Business Analysis, Project Management, CRM, Integration, Cross-functional Team..., Visio, Data Warehousing, SQL, Analysis, Quality Assurance, Requirements Gathering, ITIL v3 Foundations..., Stakeholder Management, Project Planning, Project Estimation
Education
Metropolitan State University 1990 — 1993
Bachelor of Arts, Marketing Management
University of St. Thomas
Project Management Certificate, Project Management
UCare February 2013 - Present
Prime Therapeutics October 2000 - October 2006
Education
Buena Vista University 1982 — 1986
UCare October 2012 - Present
Minnesota Credentialing Collaborative August 2011 - May 2012
Robert Half International October 2009 - June 2011
The Saint Paul Hotel October 2001 - May 2011
Jenny Krol Photography January 2005 - March 2008
KQ92 2007 - 2007
Minnesota Women's Press 2006 - 2006
Star Tribune 2005 - 2005
St. Catherine University 2004 - 2005
University of St. Thomas 2004 - 2005
Skills
Emotional Intelligence, Streamlining..., Streamlining Operations, Business Process..., Process Improvement, Portal Development, Portals, Help Desk Support, Critical Thinking, Troubleshooting, Employee Training, Employee Management, Employee Handbooks, Corporate Blogging, Social Networking, Project Management, Project Coordination, Project Planning, Research, Contract Management, Legal Compliance, Legal Documents, Legal Writing, Compliance Management, Medical Compliance, Regulatory Compliance, Streamline Verify, Microsoft CRM, Nonprofits, Digital Photography, Fine Art Photography, Adobe Creative Suite, Adobe Professional, Nutritional Counseling, Nutritional Analysis, Nutrition Education, Community Outreach, Public Speaking, Customer Service, Healthcare, Social Media
Education
University of Minnesota-Twin Cities 2015 — 2015
College of Continuing Education, Pathophysiology, B
St. Catherine University 2001 — 2005
BA, Print Journalism & Photography, 3.0
University of Saint Thomas 2001 — 2005
Bachelor of Arts (B.A.), Print Journalism
Saint Paul College-A Community and Technical College
Continuing Education, Chemistry, Biology, & Mathematics
Minneapolis Community and Technical College
None, Digital Imaging, Chemistry
Century College
Phlebotomy Certificate, Phlebotomy Technician/Phlebotomist
Davita
Hemodialysis Technician, Hemodialysis Technician Training
Good Samaritan Society
Certified Nursing Assistsnt, Nursing Assistant/Aide and Patient Care Assistant/Aide
LogicStream Health Inc. January 2014 - Present
Park Nicollet Health Services July 1999 - Present
UCare October 2012 - January 2014
ProVation Medical January 2006 - March 2012
Collins Medical Associates January 1998 - January 1999
Duke University January 1989 - January 1991
Skills
Health Informatics, Clinical Terminologies, SQL, Clinical Content, Order Sets, Clinical Decision..., Informatics, Physicians, EHR, Clinical Research, Medicine, Pediatrics, Epic Systems, Healthcare Information..., CPOE, EMR, Healthcare Consulting
Education
University of Minnesota-Twin Cities 2006 — 2012
Masters, Health Informatics
State University of New York Downstate Medical Center College of Medicine 1991 — 1995
M.D., Medicine
Duke University 1987 — 1991
BS, Biomedical Engineering
University of Wisconsin Hospital and Clinics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
Excellus BCBS October 2012 - April 2014
UCare May 2011 - September 2012
Physician Health Partners August 2010 - May 2011
CIGNA Healthcare January 2008 - August 2010
Great West Healthcare September 2005 - December 2007
Skills
SQL, Access, Business Objects, Forecasting, Financial Reporting, Pricing, Financial Analysis, Healthcare, Customer Service, Microsoft Office, Budgeting, Excel, Analysis, Business Analysis, Microsoft Excel, Data Analysis, Budgets, Insurance, Health Insurance, Management, Leadership
Education
University of Colorado Denver 2008 — 2011
Masters, Business
Brigham Young University - Idaho 1999 — 2005
Bachelors, Economics
Brigham Young University - Idaho 1999 — 2003
Associates, Computer Science
UCare January 2014 - Present
UCare April 2013 - Present
UnitedHealth Group August 2010 - April 2013
Allina Hospitals & Clinics September 2006 - October 2010
Northwest Airlines December 2005 - September 2006
MGI Pharma 2005 - 2006
Fairview Health Services May 2000 - July 2005
Skills
Healthcare, Process Improvement, Hospitals, Healthcare Management, Revenue Cycle, Managed Care, Medicaid, Healthcare Information..., Management, Data Analysis, HIPAA, Analysis, Access, Financial Analysis
Education
University of Minnesota Duluth 1996 — 1998
BS, Accounting
Holyoke Community College 1990 — 1992
Accounting
UnitedHealth Group January 2014 - Present
United HealthGroup 2011 - January 2014
UnitedHealthcare 2009 - 2011
UnitedHealth Group January 2006 - September 2009
UnitedHealth Group 2005 - 2006
UnitedHealth Group 2004 - 2005
UnitedHealth Group 2002 - 2004
UCare 1998 - 2002
Coca-Cola Enterprises 1997 - 1998
Skills
Provider Relations, Business Process, Data Analysis, Financial Accounting, Forecasting, Health Insurance, Health Policy, Healthcare, Informatics, Leadership, Program Management
Education
University of Minnesota - Carlson School of Management 1999 — 2002
MBA, Finance, Marketing
Augustana University (SD) 1994 — 1998
BA, Business Administration, Physics, Engineering Management
UCare April 2013 - Present
Blue Cross Blue Shield of Minnesota December 2008 - February 2011
Deloitte Consulting May 1995 - November 2008
Education
Xavier University 1992 — 1994
MHA, Hospital and Health Administration
Gustavus Adolphus College 1986 — 1990
BA, Organzational Management
UCare September 2014 - Present
St. Jude Medical October 2013 - August 2014
St. Jude Medical August 2010 - October 2013
Digital River May 2007 - April 2010
Digital River March 2001 - August 2007
Skills
Cloud Computing, Visio, Management, Information Security, CISSP, Vulnerability Management, Risk Management, Security, PCI DSS, VMware, Process Improvement, Vulnerability Assessment, E-commerce, Solaris, DNS, F5 BigIP, Identity Management, IIS, Network Security, Financial Risk, Active Directory, Apache, Windows Server, SDLC, Troubleshooting
Education
Brown College
PCLAN
Medica November 2014 - Present
North Memorial Health Care July 2014 - October 2014
UCare December 2013 - June 2014
People's Center Health Services April 2013 - December 2013
Open Cities Health Center (OCHC) November 2012 - February 2013
United Family Medicine November 2012 - February 2013
Rosenberg Clinic August 2012 - November 2012
Century College January 2012 - May 2012
Home April 2001 - December 2011
U.S. Bank April 1999 - March 2001
Skills
Access, Healthcare, HIPAA, Leadership, Training, Program Management, Medical Billing, Medical Terminology, Hospitals, Analysis, EMR, Medicare, EHR, Management, Cross-functional Team..., Strategy, Medical Coding, Budgets, Market Research, Medicaid
Education
AHIMA 2012 — 2012
Certified Coding Associate (CCA), Medical Coding
Century College 2012 — 2012
Medical Coding Associate, Medical Informatics
University of St. Thomas 1994 — 1997
Master of Business Administration (MBA), Marketing
Bangalore University 1988 — 1992
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
G&K Services / Robert Half International August 2014 - September 2014
Optum April 2012 - May 2014
Cargill July 2011 - April 2012
UCare August 2006 - June 2011
UnitedHealth Group August 1997 - August 2006
Skills
Contract Negotiation, Contract drafting, Medicare, Medicaid, Insurance, Managed Care, HIPAA, HMO, Health Insurance, Medicare Part D, PPO, Healthcare Industry, Medicaid Managed Care, Training
Education
Grand Valley State University
Bachelor's Degree
MINNESOTA PARALEGAL INSTITUTE
Paralegal Certificate; ABA approved program
Rochester High School
Lawinger Consulting Inc. January 2012 - April 2013
AVT Consulting December 2008 - March 2009
UCare December 2008 - March 2009
Lawinger Consulting 2007 - 2008
3M 2007 - 2008
Compuware 1980 - 2006
Education
Brown College
certficate, computer programming
University of Minnesota-Twin Cities
B. A., B.S., German, Biology
UCare June 2014 - Present
NorthShore Resources, Inc. April 2013 - June 2014
UnitedHealth Group March 2007 - March 2013
Qwest June 2000 - February 2007
U S WEST August 1998 - June 2000
U S WEST July 1996 - August 1998
U S WEST June 1995 - July 1996
Skills
Healthcare IT, Perl, Autosys, TWS, HTML, Korn Shell, TCL, ColdFusion, Shell Scripting, Windows Batch, SQL, Oracle PL/SQL..., Oracle Application..., DB2, Problem Solving, Learn New Software..., Process Automation, System Automation, Software Engineering, Software Design, Scrum, Web Services, Healthcare Information..., Unix, Servers, Oracle, Ksh, Automation, Critical Thinking, Tcl-Tk, Sybase, Agile & Waterfall..., Linux, Expect, AutoIt, Process Improvement, Business Solutions..., Unix Shell Scripting, Software Development, Troubleshooting, AIX, Windows, Databases, SharePoint, PL/SQL, Database Design, SDLC, Operating Systems, Red Hat Linux, Software Documentation
Education
Anoka Ramsey Community College
AAS, Computer Support Specialist
Coon Rapids Senior High
UCare September 2014 - Present
Winona State University, College of Nursing and Health Sciences August 2008 - May 2015
Mayo Clinic April 2008 - September 2014
Winona State University, College of Nursing and Health Sciences August 2006 - May 2008
Mayo Clinic April 2006 - April 2008
Mayo Clinic April 1990 - April 2006
Skills
Healthcare, Clinical Nurse..., Management and..., TPA/Medical Management, Managed Care, Healthcare Management, Hospitals, Psychology, Psychiatry, Nursing, Mental Health, Medicare, Behavioral Health, Clinical Research, HIPAA, Healthcare Consulting
Education
Winona State University 2004 — 2006
MS, Nursing Administration
Saint Mary's University of Minnesota 1988 — 1990
MA, Human Development
Luther College 1981 — 1985
BA, Nursing
Robert Half Technology July 2014 - Present
Optum November 2011 - May 2014
OptumHealth April 2010 - November 2011
Genesis10 January 2010 - April 2010
UCare May 2009 - October 2009
UCare May 2001 - May 2009
UCare August 2000 - May 2001
Marsh January 1998 - August 2000
Marsh January 1996 - January 1998
Skills
SDLC, Process Improvement, Cross-functional Team..., Business Analysis, Analysis, Recruiting, Healthcare, Testing, Leadership, Management, Enterprise Software, Team Building, Insurance, Policy, Employee Benefits, Managed Care, New Business Development, Customer Service, Troubleshooting, Strategic Planning, Data Analysis, HIPAA, Claim, Visio, Medicare
Education
University of Iowa 1992 — 1995
M.A.
Grinnell College 1987 — 1991
B.A.
UCare June 2015 - Present
Scentsy Independent Consultant November 2012 - Present
The Pampered Chef October 2012 - Present
A Moment in Time MN February 2005 - Present
Hollstadt & Associates April 2012 - April 2015
ACS Healthcare Solutions February 2008 - April 2012
BCBSMN 1995 - 2008
Skills
Lean Certification, Microsoft Office 2007, Business Process..., Documentation, Business Analysis, Business Process, Requirements Analysis, Mentoring, Change Management, Analysis, Process Improvement, Problem Solving, Requirements Gathering, Business Requirements, Outlook, Visio, User Acceptance Testing, Excel, Customer Relations, Data Analysis, PowerPoint, Word, Access, Systems Analysis, Healthcare, Microsoft Office, SharePoint, SQL, Customer Service, Testing, Planning, Insurance, Supervisory Skills, Auditing, Software Documentation, Project Management, SDLC, Training, Team Leadership, Test Planning, Test Management, Test Cases, System Testing, Manual Testing, Regression Testing, Leadership, Team Building
Education
Inver Hills Community College
UCare April 2015 - Present
UCare October 2014 - March 2015
Hamline University October 2010 - February 2015
Hamline University January 2011 - October 2014
North Suburban Aquatic Club May 2010 - August 2013
Skills
Microsoft Visio, Research, Public Speaking, Microsoft Office, PowerPoint, Microsoft Word, Editing, Community Outreach, Photoshop, Creative Writing, Technical Writing, Report Writing, Nonprofits
Education
Hamline University 2006 — 2010
Duluth East High School 2002 — 2006
UCare July 2013 - Present
Fulfillment Distribution Center November 2012 - July 2013
Wilson McShane Corp November 2007 - July 2012
Project Manager December 2006 - November 2007
Unisys Corporation October 1983 - June 2006
Skills
Problem Solving, Strategic Leadership, Project Management, Operations Management, Continuous Improvement, Six Sigma, Purchasing, Customer Service, Microsoft Office, GreenPOWER, Vendor Selection
Education
Cardinal Stritch University
Bachelor of Science (BS), Business Management
PreferredOne September 2015 - Present
UCare September 2014 - September 2015
Medica Health Plans June 2013 - May 2014
Medica Health Plans 2006 - June 2013
Medica Health Plans 2004 - 2006
Skills
Health Insurance, Healthcare Industry, Healthcare Information..., Medicaid, Vendor Management, Healthcare, HIPAA, Leadership, Employee Benefits, Strategic Planning, HMO, Provider Relations, PPO, Medicare, Managed Care, Healthcare Management, Revenue Cycle, Claim, Insurance, Process Improvement, Network Development, Contract Negotiation, Customer Service
Education
Bethel University
UCare December 2012 - Present
Amplifon January 2006 - August 2010
Skills
Medical Devices, Healthcare, Sales Management, Cross-functional Team..., Process Improvement, Team Building
Education
American InterContinental University 2008 — 2010
Bachelor's degree, Criminal Justice with Concentrations on Forensic Science
U.S. Bank May 2015 - Present
Bethel University 2011 - Present
UCare April 2015 - May 2015
Target November 2014 - February 2015
U.S. Bank May 2012 - October 2014
US Bank February 2011 - May 2012
US Bank September 2009 - February 2011
Skills
Financial Analysis, Banking, Process Improvement, Portfolio Management, Risk Management, Analysis, Forecasting, Management, Financial Modeling, Credit
Education
Bethel University 2009 — 2011
MBA, Finance
St. Cloud State University 2002 — 2007
BA, Economics
UCare May 2015 - Present
Mercer February 2011 - Present
OptumHealth June 2009 - January 2011
U.S. Office of Personnel Management December 2002 - May 2009
Skills
Actuarial Science, Employee Benefits, Reinsurance, Insurance, VBA, SAS, Health Insurance, Financial Risk, Statistics, Risk Management, Statistical Modeling
Education
Colorado State University 1998 — 2002
Bachelors of Science, Mathematics
UCare July 2007 - Present
South Metro Human Services January 2005 - June 2007
Liberty Mutual Insurance November 1999 - May 2003
Fairview Hospital 1983 - 1987
Fairview Hospital 1983 - 1987
Skills
Medicaid, Healthcare, Medicare, Process Improvement, Insurance, Health Insurance, Managed Care, Sales Presentations, Customer Service, Analysis, Sales, Leadership, Strategic Planning, Marketing, HIPAA, Healthcare Industry, Hospitals, Provider Relations, Medicare Part D
Education
Saint Mary's University of Minnesota 2015 — 2016
M.A., Human Development
Metropolitan State University 1996 — 1999
B.A., Psychology
UCare February 2013 - Present
Skills
Active Directory, Networking, Servers, Troubleshooting, Windows Server, Windows 7, XP, System Administration, Operating Systems, VMware, Technical Support, Windows XP, Cisco Technologies, Cisco Routers, LAN Switching, SCCM 2012, Cisco VoIP, Amisys, Maccess EXP, BMC Remedy Ticketing..., TrackIT, ServiceNow, VLAN, Subnetting, VTP
Education
DeVry University's Keller Graduate School of Management-California 1997 — 2001
Bachelor's degree, Computer Information Systems
DeVry University-California 1997 — 2001
Bachelor's degree, Computer Information Systems
UCare September 2012 - April 2013
Fairview Princeton Hospital October 2011 - December 2011
Wolters Kluwer Financial Services November 2005 - April 2008
Polaris Industries September 1997 - July 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Healthcare, Project Management, Contract Management
Education
Anoka Technical College 2009 — 2011
AAS, Heath Information Technology, 3.4
North Hennepin Community College 1994 — 1996
Associate of Arts and Sciences (AAS), Business Communications & Management, 4.0
Endocrinology of Minneapolis June 2013 - Present
Rehab, Consultants P.A. May 2012 - June 2012
UCare June 2009 - August 2009
Skills
Phlebotomy and..., Medical Terminology, Medical Office..., Detail Oriented and..., Fluent in English and...
Education
North Hennepin Community College 2013 — 2018
Herzing University-Minneapolis 2011 — 2012
UCare August 2013 - Present
Experienced Resources, LLC September 2012 - Present
Education
Cardinal Stritch University 2008 — 2012
Bachelor's degree, Business Administration and Management, General, 3.83
Cardinal Stritch University 2007 — 2012
Bachelor of Science, Management, 3.83
Humana June 2014 - Present
UCare December 2013 - March 2014
Univita Health Inc November 2012 - June 2013
Lakeshore Heartland 2009 - 2012
Skills
LPN, Medication..., Nursing, BLS, Medical Terminology, Care Mangement
Education
Augusta State University
West Kentucky Community and Technical College
paducah tilghman
paducah tilghman
ClearScript 2014 - Present
Fairview Health Services/Fairview Pharmacy Services, LLC 2010 - 2014
UCare 2008 - 2010
UCare 2005 - 2008
Medica 1999 - 2005
Skills
Medicare Part D, Reporting & Analysis, Pharmacy Benefit..., Clinical Pharmacy, Pharmacy Operations, Data Analysis, Data Management, Managed Care, HEDIS, HIPAA, Auditing, Microsoft Office Suite, Process Improvement, Contract Administration, Quality Assurance, Medicaid, Medicare Advantage, Health Insurance, Healthcare Compliance, Team Leadership, Meeting Facilitation, Purchasing, Management
Education
Metropolitan State University
Bachelor of Arts Degree (BA)
Minneapolis Community and Technical College
Associate of Arts Degree (AA)
UnitedHealth Group November 2013 - Present
UCare 2011 - 2012
Metropolitan Health Plan September 2006 - September 2011
Metropolitan Health Plan September 2010 - March 2011
Metropolitan Health Plan 2002 - September 2006
Metropolitan Health Plan 2000 - January 2002
Education
University of St. Thomas 2007 — 2007
Mini-Masters of Project Management, Project Management
Hamline University 1986 — 1990
Bachelor of Liberal Arts, Philosophy
Deluxe Corporation (Horizontal Integration) August 2012 - March 2013
OptumHealth (Safenet) September 2011 - July 2012
UCare January 2010 - September 2011
Skills
Managing Large Scale..., Business Analysis, Requirements Gathering, Technical Requirements..., Process Flow..., Technical Documentation, Agile & Waterfall..., Business Process Mapping, Business Process..., Reporting & Analysis, Data Warehousing, Data Modeling, Data Migration, Data Analysis, Requirements Analysis, Stakeholder Engagement, Software Project..., Business Intelligence..., Microsoft Office, Microsoft Excel, Vendor Relationships, Customer Engagement, Risk Management
Education
University of Minnesota 2009 — 2010
Project Management Certificate
ACCIS 2000 — 2002
Management of Information Studies, I, 3.92 GPA
Cardinal Stritch University 1997 — 1998
Management Classes
Century College 1991 — 1996
Associate of Arts and Sciences (A.A.S.), Marketing/Marketing Management, General, 3.65 GPA
UCare 2012 - 2013
Fairview Health Services January 2010 - August 2012
Allina Health July 2006 - January 2010
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Lotus Notes, Epic Systems, Insurance, HIPAA, Claim, Denials, PowerPoint, Confidentiality, Dual Monitors, Great Customer Service..., Friendly Personality, Teamwork, Works well under..., college success, Speech, Communication in..., Career Development, Introduction to..., Environmental Science, Careers in Criminal...
Education
Brown College 2013 — 2015
Criminal Justice and Corrections
DaVita Kidney Care August 2014 - Present
MTM, Inc. March 2012 - May 2014
UCare July 2011 - February 2012
HealthSource Chiropractic & Progressive Rehabilitation March 2011 - June 2011
Skills
Access, Customer Service, Healthcare, Microsoft Office, Process Improvement, Outlook, Data Entry, Microsoft Excel, Microsoft Word, Managed Care, Healthcare Management, Medicaid, Project Management, Team Building, Medicare, PowerPoint, Administrative..., Leadership, Employee Relations, Public Speaking
Education
Everest Institute-Eagan 2010 — 2011
Medical Administrative/Executive Assistant and Medical Secretary
Fairfield Inn & Suites by Marriott May 2014 - Present
UCare December 2013 - April 2014
United Family Healthcare February 2013 - August 2013
TruStone Financial June 2012 - January 2013
Skills
Healthcare, Customer Service, Leadership, Project Management, Training
Education
Hennepin Technical College
Medical Administrative/Executive Assistant and Medical Secretary
UCare July 2014 - Present
UCare November 2011 - July 2014
SCAN Health Plan December 2008 - August 2011
Skills
Microsoft Office, Research, Training, Sales, Leadership, English, Process Improvement
Education
Concordia University-St. Paul 2014 — 2015
Master's degree, Health/Health Care Administration/Management
Minnesota State University, Moorhead 2000 — 2002
Bachelor’s Degree, Community Health
Concordia University-St. Paul 1998 — 2000
Bachelor’s Degree, Kinesiology