UMass Memorial Healthcare
Industry: Not-for-profit organization
DescriptionUMass Memorial Health Care is the clinical partner of the University of Massachusetts Medical School and is the largest health care system in Central and Western Massachusetts. UMMHC is a not-for-profit health care network providing all levels of primary to quartary health care. Tax ID: 04-3358566 Number of beds: 781 CEO: Eric W. Dickson (Feb 25, 2013–) Headquarters: Massachusetts Founded: 1930 Subsidiaries: UMass Memorial Medical Center, Inc.,
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UMass Memorial Healthcare Employees
NormaTec September 2015 - Present
ADJ Productionz May 2008 - Present
NP Medical July 2011 - August 2015
NP Medical 2011 - 2012
The Jolly Scholar September 2010 - May 2011
Umass Memorial Healthcare July 2008 - January 2011
eClinicalWorks 2006 - 2008
Skills
Hindi, Spanish, Microsoft Office 2007, Calibration, DJ, Music Production, Tutoring, Bhangra, Dance, PowerPoint, Microsoft Excel, Microsoft Word, Gage R, Microsoft Office, ISO 13485, 21 CFR, FDA, Quality System, CAPA, GMP, Quality Auditing, SPC, Medical Devices, Root Cause Analysis, Supplier Quality, Six Sigma, Lean Manufacturing, DMAIC, Process Improvement, ISO, 5S, Iso 9000, CQA, Biomedical Engineering, Injection Molding, Statistics, Visio, Quality Control, Training, Regulatory Affairs, Data Analysis, Technical Writing, Quality Assurance, Continuous Improvement, FMEA, Manufacturing
Education
Fitchburg State College 2013 — 2015
Plastics and Polymer Engineering Technology/Technician
Case Western Reserve University 2007 — 2011
UMass Memorial Healthcare October 2007 - Present
Society for Integrative Oncology 2003 - 2011
AAHPM 2005 - 2010
Hospice & Palliative Care of Cape Cod 2006 - 2007
San Diego Hospice & Palliative Care July 2005 - July 2006
Seeinglong Biotech Pharmaceutics, Ltd. - Shanghai, China 2004 - 2006
Billings Clinic 2003 - 2005
University of Michigan August 2001 - July 2003
Baystate Medical Center July 1998 - June 2001
University of Rochester, School of Medicine and Dentistry January 1995 - January 1996
Skills
Physicians, Medical Education, Quality Improvement, Palliative Care, Mindfulness, Integrative, Pain Management, Healthcare, Internal Medicine, Wellness, Medicine, Hospitals, Health Education, Clinical Research, Prevention, Healthcare Management, Medicare, Critical Care, Treatment, Board Certified, Cancer, Inpatient, Public Health, EMR, Healthcare Consulting, Patient Safety
Education
University of Southern California - Marshall School of Business 2003 — 2004
MMM
University of Michigan 2001 — 2003
University of Rochester School of Medicine and Dentistry 1993 — 1998
MD
Bryn Mawr College 1992 — 1993
Goethe Institute 1990 — 1990
Bowdoin College 1986 — 1990
AB attained
St. Mark's School 1983 — 1986
High School Diploma
UMass Memorial Healthcare June 2015 - Present
Partners HealthCare January 2014 - June 2015
UMass Memorial Medical Center February 2011 - January 2014
Texterity, Inc. December 2010 - February 2011
IBM November 1995 - March 2010
Iris Associates May 1997 - 2001
Lotus Development November 1995 - May 1997
MediQual Systems Inc 1994 - 1995
Dun & Bradstreet Software 1986 - 1994
Skills
Agile Methodologies, JIRA, Testing, Test Planning, XML, Software Quality..., Software Development, Quality Assurance, Java, Integration, Project Management, SaaS, Software Engineering, Test Cases, MySQL, DB2, Test Automation, SDLC, Scrum, Databases, Troubleshooting, Mobile Applications
Education
Framingham State University 2007 — 2008
Worcester Art Museum 1978 — 1981
RiverMead November 2008 - Present
Dartmouth Hitchcock Clinic-Keene October 2005 - Present
Neighborhood Property Solutions 2013 - 2014
Deer Run Baking Company April 2008 - December 2011
Monadnock Community Hospital August 2003 - April 2005
R.H. Thackson 2003 - 2004
Umass Memorial Healthcare November 1999 - June 2003
The Country Bear Gift Shop 1999 - 2003
Independent Consultant for The Pampered Chef 1995 - 2000
Skills
Nursing, Hospitals, BLS, Patient Safety, Acute Care, EMR, Telephone Triage, Medical-Surgical, Medicine, Pediatrics
Education
Rivier University 1999 — 2010
Associate's degree, Nursing
Rivier University 1986 — 1994
Associate's degree, Business (marketing)
Greater Lowell Technical School 1977 — 1981
Diploma, Secretarial
Steward Health Care September 2011 - Present
Jordan Hospital August 2005 - February 2011
Saint Vincent Hospital October 2002 - August 2005
UMass Memorial Healthcare 2000 - 2002
Education
Tulane University 2003 — 2004
Master of Medical Management (MMM), Health Systems Management
Northwestern University - The Feinberg School of Medicine 1971 — 1975
MD
St. Elizabeth's Medical Center July 2015 - Present
Clinovations September 2014 - June 2015
Clinovations April 2014 - September 2014
UMass Memorial Healthcare January 2011 - March 2014
American College of Physician Executives( now American Association for Physician Leaders AAPL) 2010 - 2013
Partners HealthCare July 2008 - January 2011
PerotSystems 2005 - 2008
D2Hawkeye June 2004 - May 2005
Ernst & Young March 2002 - June 2004
Arthur Andersen (acquired by Ernst & Young 2002) 1999 - 2002
Skills
Healthcare Information..., Healthcare, EHR, Healthcare Management, HIPAA, Informatics, Hospitals, Critical Care, Healthcare Consulting, Clinical Research, Medicine, Patient Safety, Program Management, Performance Improvement, Internal Medicine, EMR, Cardiology, Nursing, Treatment, Physicians, Acute Care, Medical Education, Home Care, Quality Improvement, Board Certified, Public Health, Inpatient, Revenue Cycle
Education
Oregon Health and Science University
Clinical Informatics
Tulane University School of Medicine 1996 — 1998
MMM, Masters in Medical Management
Boston University School of Medicine 1983 — 1985
MD/Cardiology Fellowship, Cardiology
Boston University School of Medicine 1980 — 1983
MD, Internship at University Hospital
Albert Einstein College of Medicine 1976 — 1980
MD, Medicine
University of Massachusetts, Amherst 1972 — 1976
BS Psychology, Psychology
IT consultant Self Employed September 2013 - Present
UMass Memorial HealthCare December 2006 - September 2013
Nortel June 1993 - March 2006
NextiraOne 2004 - 2006
Nortel / Northern Telecom 1993 - 2006
Rikal 1986 - 1993
Skills
Unified Communications, VoIP, IP, Telephony, Ethernet, Telecommunications, Wireless, IVR, Avaya, Call Center, SIP, ACD, Managed Services, Voice Mail, CTI, Contact Centers, MPLS, Meridian, ATM networks, TCP/IP, Distrubuted Antenna..., Call Centers, Management, Troubleshooting, Disaster Recovery, Routing, Cisco Technologies, LAN-WAN, Vendor Management, Project Management, Data Center, Switches, WAN, Frame Relay, Cloud Computing, Solution Selling, Leadership, Program Management, Networking, IT Management, Training, Security, System Deployment, Integration, Network Design, Project Planning, Cisco Call Manager, VPN, Software Documentation, Testing
Education
University of Maryland College Park 1968 — 1974
BS, Public Health
Boston University School of Medicine September 2010 - Present
Boston University School of Medicine 2005 - September 2010
New Bedford Whaling Museum May 2000 - November 2005
UMass Memorial Healthcare August 1999 - May 2000
St. Catherine University July 1994 - December 1998
Memorial Healthcare System October 1990 - January 1994
Skills
Crisis Communications, Media Relations, Copy Editing, Strategic Planning, Healthcare, Research, New Media, Press Releases, Newsletters, Spokesperson, Public Relations, Strategic Communications, Internal Communications, Editing, Corporate Communications, Fundraising, Social Media, Copywriting
Education
Rowan University 1979 — 1982
BA
Bikram Yoga Herald Square October 2014 - Present
Catch NYC June 2013 - Present
EMM Group August 2012 - Present
Catch NYC August 2012 - June 2013
Fusion Lounge and Nightclub April 2010 - July 2012
UMass Memorial Healthcare January 2008 - August 2011
Skills
Hospitality, Leadership, Marketing Communications, Customer Service, Customer Satisfaction, Yoga, Time Management, Team Building, Youth Development, Nonprofits, Customer Experience
Education
Quinsigamond Community College 2009 — 2010
Psychology
inVentiv Health September 2014 - Present
UMass Memorial Healthcare March 2013 - September 2014
Publicis Touchpoint Solutions, Inc. January 2012 - October 2012
Sanofi-Aventis October 2010 - January 2012
sanofi-aventis July 2007 - October 2010
sanofi-aventis May 2003 - July 2007
Pharmacia Corporation February 2002 - May 2003
pharmacia 2002 - 2003
Serono Inc January 2000 - January 2002
Schering-Plough Pharmaceuticals 1980 - 2000
Skills
Urology, Cardiology, Managed Care, Neurology, Pharmaceutical Sales, Pharmaceutical Industry, Product Launch, Endocrinology, Sales Effectiveness, Diabetes, Hospital Sales
Education
Northeastern University
Bachelor of Science, Health Administration
Umass Memorial HealthCare February 2001 - Present
ARAMARK July 2012 - November 2014
UMass Medical School - Hoagland-Pincus Conference Center July 2008 - July 2012
Community Healthlink 1999 - 2001
Skills
Sales, Hospitality, Catering, Sales Management, Hospitality Management, Food & Beverage, Customer Service, Hospitality Industry, Meeting Planning
Education
University of Phoenix 2010 — 2012
Master's degree, Management
Johnson and Wales University 2005 — 2008
Bachelor's degree, Event Management
eClinicalWorks July 2014 - Present
eClinicalWorks January 2011 - July 2014
UMass Memorial Health Care 2000 - 2009
UMass Memorial Healthcare 2000 - 2009
Fidelity Investments 1996 - 1999
FDIC 1991 - 1994
Worcester County Institution for Savings 1986 - 1989
Skills
Healthcare Information..., EHR, HL7, Health Information..., HIPAA, EMR, Ambulatory, Biochemistry, CPOE, Channel, Clinical Research, Documentaries, Health Information..., Healthcare, Healthcare Consulting, Healthcare Management, Hospitals, IT Management, Informatics, Integration, Leadership, Management, Meditech, Software Documentation, Software Implementation, System Administration, Troubleshooting
Education
University of Denver
Professional Data Services January 2002 - Present
UMASS-Memorial Healthcare 1998 - 2005
Skills
Cisco Technologies, TCP/IP, Linux, Operating Systems, Switches, Network Security
Education
Springfield Technical Community College 1997 — 1999
UMass Memorial Healthcare January 2013 - Present
LabCorp April 2009 - January 2013
Cord Blood Registry August 2001 - April 2009
Tools for Tomorrow August 1993 - June 2001
University of Alberta, Visual Cognition Lab May 1999 - May 2001
Nortel Networks September 1999 - December 1999
Skills
Testing, Technical Writing, Policy, Software Project..., Process Improvement, SDLC, Business Analysis, Data Analysis, Visio, Vendor Management, Cross-functional Team..., SharePoint, Software Development, Analysis, Requirements Gathering, Program Management, Integration
Education
University of Arizona, Eller College of Management 2006 — 2008
MBA
University of Alberta 1996 — 2001
Bachelor of Science, Cognitive Psychology, Computer Science
CRC SERVICES, LLC May 1994 - Present
UMass Memorial Healthcare 2003 - 2003
Skills
Workers Compensation, Employment Law, Personal Injury, Career Counseling, Vocational..., Courts, Medical Malpractice, Liability, Case Managment, Job Analysis, Resume Writing, Disability Management, Rehabilitation..., Expert Witness, Disabilities, Job Search Strategies, Career Assessment, Traumatic Brain Injury, Job Search, Career Development, Social Services, Policy, Case Management
Education
Springfield College 1990 — 1997
M.Ed., Rehabilitation Counseling/Vocational Evaluation & Work Adjustment
ACHE of Massachusetts November 2014 - Present
KMoore & Associates January 2014 - Present
UMass Memorial HealthCare 2013 - 2014
Marlborough Hospital, a member of Umass Memorial Health Care November 2011 - April 2013
ACHE-MA 2011 - January 2013
KINDRED HOSPITAL January 2008 - December 2010
MITSS 2000 - 2010
BAYSTATE FRANKLIN MEDICAL CENTER (BFMC) January 2003 - January 2007
MONE 2005 - 2007
Baystate Franklin Medical Center July 2001 - January 2002
Skills
Healthcare Information..., Hospitals, Inpatient, Healthcare, Leadership, Home Care, Physician Relations, Healthcare Management, Nursing, Clinical Research, Strategic Planning, Oncology, Surgery, EMR, Patient Safety, Physicians, Medicine, Radiology, Healthcare Consulting, Revenue Cycle, Quality Improvement, Ambulatory, Managed Care, Informatics, EHR, HIPAA, Medicare, Health Policy, Medicaid, Performance Improvement, Healthcare Industry, JCAHO, Disease Management
Education
University of Massachusetts, Amherst 1986 — 1989
MS, Healthcare Administration
McGill University 1979 — 1980
Post Graduate Fellowship, Neuroscience nursing
Boston State College
Bachelors of Science, Nursing
Hoagland Pincus Conference Center July 2008 - Present
UMass Memorial Healthcare February 2001 - Present
Education
Johnson & Wales University
Bachelor of Science, Event Management
University of Phoenix
Masters, Management
Salter College Medical TechnologistAthena Diagnostics2001 - 2004
UMass Memorial Healthcare 1981 - 2001
Education
Fitchburg State University 1972 — 1975
BS, Medical Technology
UMass Memorial Healthcare February 2007 - June 2013
Wachusett Environmental 2006 - 2013
Charles River Laboratories December 2002 - April 2006
Charles River Laboratories February 2001 - December 2002
BASF Bioresearch 1997 - 1998
Skills
Validation, Cell Culture, ELISA, GMP, Biotechnology, Lifesciences, Immunology
Education
Boston College 1985 — 1989
BS, Biology
Umass-Memorial Healthcare January 2003 - Present
Gillette Corporation 2002 - 2003
Genzyme Corporation January 1993 - January 2002
Transkaryotic Therapies January 1991 - January 1993
Quabbin Animal Hospital January 1988 - January 1991
University of Minnesota January 1986 - January 1987
Skills
ELISA, Immunology, In Vivo, Western Blotting, Antibodies, Tissue Culture, Assay Development, Clinical Research, FACS, Transfection, Molecular Biology, Immunoprecipitation, Protein Purification, Immunoassays, Cell Culture, Cell, GMP, Biotechnology
Education
Smith College
B.A, Ancient Studies; Science, Writing, Literature
University of Minnesota-Twin Cities
Biology, Chemistry, Classics, Social Sciences
Worcester State College
Anatomy, Neuroanatomy and Physiology, Statistics, Psychology
University of Massachusetts
Technical and Scientific Writing
Worcester Polytechnical Institution
Computer Studies
Quinisigamund Community College
Computer Studies
National Grid March 2014 - Present
Boston Scientific September 2013 - February 2014
John Hancock Life Insurance Company (U.S.A.) February 2010 - March 2013
Fresenius Medical Care June 2009 - February 2010
Fidelity Investments 2000 - 2009
Hanover Insurance (formerly Allmerica Financial) 1998 - 2000
UMass Memorial Healthcare 1997 - 1998
Hanover Insurance (formerly Allmerica Financial) 1996 - 1997
Commerce Insurance 1990 - 1996
Skills
SDLC, Program Management, Process Improvement..., Agile & Waterfall..., PMO, Waterfall, Business Intelligence, Product Management, Change Management, Process Improvement, Leadership, Strategy, Management, Business Analysis, Budgets, Project Management, Vendor Management, Cross-functional Team..., PMP, Project Portfolio..., Software Project..., Business Process..., Requirements Gathering, Business Requirements, Analytics, Requirements Analysis, Resource Management, Visio, Agile Project Management
Education
College of the Holy Cross 1981 — 1985
BA, English
The George Washington University 1999 — 2001
Professional Certificate, Masters Certificate in Project Management
St. Mary's High School, Worcester MA
Convergence Healthcare Consultants 2014 - Present
Roy Associates 2000 - Present
Gestalt International Study Center 2005 - Present
Southcentral Foundation November 2010 - 2013
C.R. Bard 2005 - 2010
UMASS MEMORIAL HEALTHCARE 2004 - 2010
Skills
Practice Management, Nuka System, Executive Coaching, Multidisciplinary Teams, Change Management, Physician Leadership..., Leadership Development, Organizational..., Management Consulting, Workshop Facilitation, Culture Change, Team Building, Strategic Planning, Physician Leadership..., Business Strategy, Personal Development, Organizational..., Emotional Intelligence, Leadership, Healthcare, Conflict Management, Management Development, Strategy, Nonprofits, Physicians, Talent Management, Process Improvement, Competency Development, Interdisciplinary..., Post Consolidation...
Education
Boston University
Master's Degree, Human Resource Education
Gestalt Institute of Cleveland
Organization and Systems Development
Bishop's University
Bachelor's Degree, Business Administration
UMass Memorial HealthCare 2011 - Present
UMass Memorial Medical Center May 2003 - February 2011
UMass Memorial Medical Center June 2000 - May 2003
UMass Memorial Medical Center August 1998 - June 2000
Anderson Products 1993 - 1998
Skills
EHR, EMR, HIPAA, Healthcare, Healthcare Information..., HRIS, Hospitals, Meditech
Education
Nichols College
Business Administration and Management, General
Tufts University School of Medicine June 2014 - Present
UMass Medical School January 2014 - Present
Kindred Healthcare October 2013 - Present
TJX Co June 1980 - Present
UMassMemorial Healthcare 2006 - October 2013
UMass Memorial Healthcare June 1990 - October 2013
University of Massachusetts Medical School January 2003 - January 2006
Skills
Public Health, Healthcare Management, Molecular Biology, Research, Healthcare Information..., Managed Care, Clinical Research, Healthcare, Medical Education, Cell Biology, Cancer, Neuroscience, Cell Culture, Nonprofits, Healthcare Analytics, Healthcare improvement, Process Improvement, Quality Improvement, Medicine
Education
University of Massachusetts Medical School 1973 — 1977
Doctor of Medicine (MD), Internal Medicine Residency Program
University of Wisconsin-Madison 1969 — 1973
Bachelor of Science (BS), Molecular Biology
Montshire Advisors 2011 - Present
UMass Memorial Healthcare 2001 - Present
National Life Group November 2007 - February 2010
The Hanover Insurance Group 2003 - 2007
Allmerica Financial 1996 - 2003
Allmerica Financial 1992 - 1996
Price Waterhouse Coopers 1987 - 1992
Sansiveri, Kimball & Co., L.L.P. 1985 - 1987
Ernst & Young 1982 - 1985
Price Waterhouse Coopers 1981 - 1982
Skills
Enterprise Risk..., Board Relations, Mergers & Acquisitions, Strategy, Mergers, Financial Reporting
Education
Bryant University 1977 — 1981
B.S., Business Administration
UMass Memorial Healthcare March 2008 - Present
Youville Hospital and Rehabilitation /Medical /Surgical II Clinical September 2008 - December 2008
Massachusetts Hospital School/ Pediatrics Clinical March 2008 - May 2008
Brigham and Women's Hospital/ Maternity Clinical January 2008 - March 2008
ManTech Systems Engineering Corporation September 2007 - January 2008
Newton Scientific April 2003 - August 2007
Spaulding Hospital and Rehabilitation/ Medical/ Surgical I Clinical November 2006 - December 2006
Bournewood Health Systems/ Psychiatric Clinical September 2006 - November 2006
Don Orion Nursing Home /Geriatrics Clinical January 2006 - May 2006
Education
Bunker Hill Community College
Associates of Science, Nursing
UMASS Memorial Healthcare April 2013 - Present
UMASS Memorial Healthcare August 2012 - April 2013
Staples September 2011 - August 2012
Staples Inc April 2008 - August 2012
Charming Shoppes Inc January 2003 - April 2008
Skills
Customer Service, Appointment Scheduling, Medical Terminology, Call Centers, Customer Satisfaction, Retail Marketing, Retail Sales, Employee Training, Patient Support
Education
Framingham State College 2000 — 2001
English; writing
Quinsigamond Community College 1999 — 1999
Liberal Arts major
Millbury Memorial Jr. Sr. High School
Elmwood Street Elementary School
Millbury Jr. Sr. High School
Staples University
Umass Memorial Healthcare Registered NurseMcLean HospitalMay 2009 - Present
The Auburn Club January 1999 - January 2000
Education
Fitchburg State University 2002 — 2008
BSN, Nursing
Umass Memorial Healthcare July 2013 - Present
Health Alliance Hospital June 2008 - July 2013
UMass Memorial Medical Center April 2006 - January 2012
UMass Memorial Medical Center May 2000 - April 2006
Sunita Godiwala MD 1998 - 2000
Skills
Healthcare, Meditech, EHR, Hospitals, Healthcare Management, Siemens Soarian, HIPAA, Patient Safety, EMR
Education
Quinsigamond Community College 2010 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Salter School
Medical Assistant Certification Program, Medical/Clinical Assistant
Primerica December 2014 - Present
Reliant Medcial Group August 2006 - Present
UMass Medical School September 1994 - September 2004
Umass Memorial Healthcare May 1984 - September 1994
Skills
Clinical Research, Program Evaluation, Healthcare, Program Development, Community Outreach, Research, Nonprofits, Motivational..., Nutritional Counseling, Worksite Wellness, Healthy Schools, Autism Spectrum..., Special Eduction...
Education
The University of Connecticut 1990 — 1992
Master’s Degree, Alllied Health with Concentration in Nutrition Education
Framingham State University
UMass Memorial Healthcare April 2014 - Present
Commonwealth Medicine/UMMS 2008 - 2013
UMass Memorial Medical Center 2000 - 2008
Tri-County Medical Associates/Milford Regional Healthcare Systems 1995 - 2000
Skills
Human Resources, Medical Coding, Physicians, Healthcare, Training, Policy
Education
Assumption College
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Assumption College MBA Program
Clark University
Certificate in Public Administration, Public Administration
Massachusetts Technology Collaborative March 2013 - Present
Genzyme Corp January 2007 - August 2012
UMASS Memorial Healthcare December 2005 - November 2007
Trinity Lutheran Church January 2005 - December 2005
EMC Corp January 1997 - January 2002
Neles Controls Inc January 1991 - January 1997
Seaboard Express Inc January 1986 - January 1989
Skills
MFG PRO, Data Entry, Kronos, Microsoft Office, Procurement, Kofax, Customer Service, Oracle Financials, SAP, Auditing, Accounting, Sarbanes-Oxley Act, Accounts Payable, ADP Payroll, Invoicing, Payroll
Education
Holy Name High School 1974 — 1978
Bancroft School of Massage Therapy
Quinsigamond Community College
Care New England August 2012 - Present
Umass Memorial Healthcare February 2012 - August 2012
Steward Health Care May 1987 - February 2012
Skills
Process Improvement, Budgets, Hospitals, Microsoft Excel, Microsoft Office, Project Management, Strategic Planning, Access, Microsoft Word, Team Building, Data Analysis
Education
Nichols College 1983 — 1987
BSBA, Accounting