UMR Company
Industry: Insurance company
DescriptionHeadquarters: Minnetonka, MN Founded: 1983 Parent organizations: PacifiCare Health Systems, United HealthCare Services, Inc. Subsidiaries: Commonwealth Administrators LLC, Pomcoplus, LLC, POMCO of Florida Ltd
UMR List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UMR. You can filter them based on skills, years of employment, job, education, department, and prior employment.
UMR Salaries. You can even request information on how much does UMR pay if you want to. Learn about salaries, pros and cons of working for UMR directly from the past employees.
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UMR Employees
UMR 2013 - April 2015
Rutgers University September 2012 - May 2013
Rutgers University February 2011 - May 2013
Princeton University Numismatic Library July 2011 - December 2011
Skills
Research, Community Outreach, Qualitative Research, Microsoft Office, Program Management, Politics, Political Science, SPSS, Policy Analysis, International Relations, Human Rights, Public Speaking, Human Rights Law, Microsoft Excel, Nonprofits
Education
The American University in Cairo 2015 — 2017
Master of Arts (M.A.), Women and Gender Studies, Migrant and Refugee Studies
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2013
Bachelor of Arts (B.A.), Political Science, History, Middle Eastern Studies, Magna Cum Laude
TechWhirl September 2013 - Present
ForWord Consulting, LLC December 2012 - Present
ADEPTCentral March 2012 - Present
Visiont April 2011 - Present
Zirous October 2010 - March 2011
KForce - for State of Iowa Judicial Branch August 2010 - October 2010
Atos Origin November 2008 - September 2010
UMR November 2007 - November 2008
Miami University of Ohio January 2006 - May 2007
Skills
Technical Writing, Technical Documentation, Technical Communication, Instructor-led Training, Instructional Design, E-learning, Documentation, Proposal Writing, Software Documentation, Training, Project Management, Editing, SAP, Distance Learning, Project Planning, Manuals, Business Process, Testing, Requirements Analysis, Management, Online Help, SharePoint, Databases, Content Management, Visio, SnagIt, Content Development
Education
Miami University 2005 — 2007
MTSC, Master of Technical and Scientific Communication
University of Northern Iowa 2001 — 2005
BA, Communication, General
Storm Lake High School
UnitedHealth Group August 2015 - Present
UMR August 2012 - Present
UMR May 2010 - August 2012
Skills
Budgets, Customer Service, Microsoft Office, Process Improvement, Team Building, Healthcare, Microsoft Excel, Health Insurance, Medicare, Strategic Planning, Marketing
Education
Northwest Vista College 2007 — 2008
Associate of Arts and Sciences (A.A.S.), Kinesiology and Exercise Science, 3.9 GPA
San Antonio College 2006 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities, 3.8 GPA
San Antonio College 2006 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
WA Insurance Group / Winona Agency September 2013 - Present
Winona Agency, Inc. July 2012 - October 2013
Winona Agecy September 2011 - August 2012
UMR December 2010 - September 2011
PacificSource Health Plans November 2007 - June 2010
Skills
Health Insurance, Employee Benefits, Insurance, Customer Service, Sales, Life Insurance, Disability Insurance, Brokers, General Insurance, Microsoft Excel, Microsoft Office, AMS360, Communication, Human Resources, Employee Wellness, Marketing, Claim, Leadership, Account Management, Risk Management, Dental Insurance, Voluntary Employee...
Education
Saint Mary's University of Minnesota 2003 — 2007
Bachelor of Arts (BA), English Language and Literature, General
UMR October 2008 - Present
American Medical Security January 2004 - January 2006
AON January 2003 - January 2004
Skills
Self-funded, Insurance, Strategic Planning, Health Insurance, Medicare, Disability Insurance, Life Insurance, HMO, Account Management, Relationship Management, COBRA, Term Life Insurance, Group Insurance, Benefits Administration, Process Improvement, Customer Service, Healthcare, Licensed Life & Health..., Leadership, Team Building, Health Care Reform
Education
Northeast Wisconsin Technical College
Wausau West High School
SWBC March 2012 - Present
Wortham Insurance & Risk Management March 2011 - March 2012
UMR November 2003 - March 2011
Skills
Life & Health Insurance..., Dependable Team Player, Employee Training, Auditing, Microsoft Office, Conflict Resolution, Ultipro, AS400 system, FACTS, Brokerage Builder, Insurance, Invoicing, Claim, Customer Service, Employee Benefits, Benefits Administration, Health Insurance, Sales, Account Management, Health Savings Accounts, Training, Brokers, Disability Insurance, Life Insurance, Underwriting
Education
University of Phoenix 2007 — 2008
Bachelor's degree, Business Management
Hallmark College of Technology/Hallmark College of Aeronautics 2000 — 2001
Associate's degree, Medical Specialist
UMR February 2015 - Present
Golden Gate National Parks Conservancy November 2013 - February 2015
Delta Dental of California October 2013 - February 2015
Project REAL August 2012 - June 2013
Williams-Sonoma, Inc. July 2012 - June 2013
Mystery Adventures 2012 - 2012
OfficeTeam August 2010 - September 2011
Intertek September 2007 - July 2010
Skills
Microsoft Office, Event Planning, Microsoft Excel, Merchandising, Customer Service, Inventory Management, Logistics, Customer Satisfaction, Sales Operations, Process Improvement..., Telecommunications, Supply Chain, Project Planning, Program Management, Training, Procurement, Inventory Control, PowerPoint, Written & Oral..., Guided Tours, Criminal Procedure, Criminal Justice, Legal System, Court Proceedings, Client Correspondence, Business Communications, Quality Assurance, File Management, Clerical Skills, Access Database, Database Administration, Oracle Applications, Knowledge Base, Sales, Social Media, Administrative..., Software Documentation, Retail, Management, Trade Shows, Social Networking, Budgets, Leadership, Team Building, Fashion, Event Management, Marketing
Education
Nevada State College 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Criminal Justice
College of Southern Nevada 2010 — 2012
Associates of Applied Science, Criminal Justice
Ohio National Financial Services July 2013 - Present
Ohio National Financial Services August 2001 - 2013
UMR January 1998 - August 2001
Sun TV 1993 - January 1998
Skills
Whole Life, Insurance, Life Insurance, Disability Insurance, Term Life Insurance, Health Insurance, Customer Service, Claim, Customer Satisfaction, Retirement Planning, Underwriting, Brokers, Retirement, Long-term Care, Software Documentation
Education
American InterContinental University 2012 — 2015
Bachelor of Business Administration (BBA), Marketing
Erie Community College
Some college, Business
Medialle College
Some college, Business
U.S. Department of Justice September 2014 - Present
Hill Country Karate May 2011 - Present
The University of Texas at San Antonio January 2010 - May 2014
The University of Texas at San Antonio August 2012 - May 2013
The University of Texas at San Antonio August 2011 - May 2012
UMR April 2006 - June 2011
Bealls October 2005 - April 2006
Sears, Roebuck and Co. May 2000 - June 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Access, Program Management, Sales, Time Management, Analysis
Education
The University of Texas at San Antonio 2011 — 2014
Bachelor of Science (B.S.), Mathematics, 3.56
West Virginia University 1999 — 2000
United Healthcare 2006 - Present
UMR June 2005 - Present
UnitedHealth Group 2005 - Present
Dept for Social Ins. 1990 - 1993
Skills
Human Resources, Benefits Administration, Health Insurance, Software Documentation, Employee Benefits, Customer Service, Technical Writing, Insurance, Employee Relations, Training, Process Improvement, Coaching, Leadership, Instructor-led Training, Leadership Development, Team Building, Public Speaking
Education
University of Cincinnati
AS, Law Enforcement
Wilberforce University
BA, Organizational Management
UMR October 2013 - Present
UMR August 2011 - October 2013
Globe University November 2009 - August 2011
Family Video Movie Club February 2009 - November 2009
National Appraisals & Consulting September 2008 - February 2009
Skills
Customer Service, Insurance, Public Speaking, Event Planning, Sales, Coaching, Microsoft Office, PowerPoint, Public Relations, Leadership, Microsoft Word, Social Media, Program Management, Management
Education
University of Wisconsin-Eau Claire 2005 — 2008
Bachelor's, Public Relations & Sociology
Arizona State University 2003 — 2005
Mass Communication and Journalism
UMR July 2012 - Present
UMR October 2007 - July 2012
UMR October 2007 - July 2012
Skills
Health Insurance, Call Centers, Insurance, Employee Benefits, Customer Service, Claim, Customer Satisfaction, Medicare, Underwriting, Outlook, Access, Process Improvement
Education
Northcentral Technical College 1999 — 2003
Associate's degree, Human Services, General
University of West Georgia
UMR March 2008 - May 2014
Fiserv Health, Inc. May 2003 - March 2008
Wausau Benefits, Inc. October 2000 - May 2003
Skills
Account Management of..., Customer Retention, Account Management, Health Care Reform, Consumer-driven Health..., Employee Benefits, New Business Development, Stop Loss Coverage, Sales Presentations, Solaris, InfoPort, Disability Insurance, Self-funded dental, Performance Reporting, Insurance, CRM, Sales, Health Insurance, Brokers, Managed Care, Strategic Planning
Education
International Foundation of Employee Benefit Plans, Wharton School of the University of Pennsylvania 2014 — 2015
Group Benefits Associate (GBA) designation, Group Health Plan Design, Group Benefits Management and Health Care, Financing, Quality & Reform
Professional Career Development courses
Continued Account Management education
Phoenix College
English Language and Literature, General coursework
Grone Schule, Mannheim
Medical Assistant Education and Certificate, Medical Assistant
Alfred-Delp Schule in Lampertheim, Germany
Midwest Communications, Inc. August 2014 - Present
Wausau Coated Products July 2012 - April 2014
UMR March 2010 - July 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Budgets, Strategic Planning, Java, Accounts Receivable, Accounting, Payroll
Education
University of Upper Iowa 2013 — 2016
Bachelor's degree, Healthcare Services Administration
Northcentral Technical College 2001 — 2003
Associate's degree, Accounting
NorthCentral Technical College 2000 — 2002
Associates in Applied Science, Accounting, Accounting, 3.97 on a 4.0 system
UMR January 2008 - Present
Education
Minneapolis Business College 2002 — 2004
Associate's degree, Accounting
UMR September 2013 - Present
Fishbowl Pottery - Small Business Owner March 1995 - Present
City of Lebanon January 2013 - May 2013
Piney Ridge Center 2009 - 2012
Skills
Competent communicator, Creative Work, Ceramic artist (potter), Highly Organized, Close Attention to..., Motivated self-starter, Microsoft Office, Writing, Advertising, Event Planning, Marketing, Art, Leadership
Education
Drury University 2010 — 2013
Bachelor of Science, Communication: Public Relations
Madison Area Technical College
Early Childhood Specialist, Education
Reuther High School
UMR December 2013 - Present
Beacon Health System January 2013 - November 2013
Elkhart General Hospital February 2003 - December 2012
Skills
Healthcare, Microsoft Office, Customer Service, Hospitals, Microsoft Excel, Strategic Planning, Microsoft Word, Healthcare Management, PowerPoint, Clinical Research, Project Management, Research, Talent Management, Employee Relations
Education
Indiana University South Bend
Master of Business Administration (M.B.A.)
St. Mary of the Woods College
Bachelor of Science, Business Administration and Management, General
UMR August 2013 - Present
UnitedHealth Group November 2011 - Present
Nationwide Better Health July 2010 - September 2011
MetroHealth Medical Center September 2009 - June 2010
Cuyahoga County Board of Health May 2007 - September 2009
Cleveland Clinic 2001 - 2002
Skills
Wellness Coaching, Corporate Wellness, Nutrition, Stress Management, Nutritional Counseling, Nutrition Education, Clinical Nutrition, Employee Wellness, Health Promotion, Clinical Research, Motivational..., Behavior Change, Health Education, Corporations, Weight Management, Wellness, Fitness
Education
Nebraska Methodist College 2010 — 2011
Master of Science, Health Promotion Management
Kaplan University 2009 — 2010
Bachelor of Science, Health and Wellness
Cuyahoga Community College 1995 — 2001
Associate of Applied Science, Dietetic Technology
Mount St. Joseph University July 2014 - Present
Cincy Magazine January 2011 - June 2014
UMR June 2010 - January 2011
Kovsky Miller Research September 2003 - June 2010
Union Institute & University August 1996 - September 2002
Skills
Non-profits, Marketing Communications, Media Relations, Social Media, Nonprofits, Marketing, Magazines, Copywriting, Press Releases
Education
Ashland University 1991 — 1995
Bachelor of Arts, English
UMR October 2013 - Present
UnitedHealthcare June 2011 - October 2013
United Health Group November 2007 - June 2011
Skills
Microsoft Excel, Medicare, Customer Service, Healthcare, Process Improvement, Data Entry, Software Documentation, Health Insurance, Team Building, HIPAA, Outlook, Data Analysis, Strategic Planning, Healthcare Management, Supervisory Skills, Training, Leadership, Microsoft Office, Microsoft Word, PowerPoint, Program Management, Analysis, Medical Billing
Education
Ashford University 2012 — 2014
Master of Business Administration (M.B.A.), Healthcare Administration, 3.71
Kentucky Health Administrators January 2011 - Present
Neace Lukens March 2009 - January 2011
Colonial Life December 2006 - March 2009
UMR March 2001 - December 2006
JR Young Company October 1996 - March 2001
Humana September 1993 - September 1996
Skills
Health Insurance, TPA, Reinsurance, Account Management, Project Management, Product Development, Strategic Consulting, Sales Management, Employee Benefits, Benefits Administration, COBRA, Flexible Spending..., Health Savings Accounts, Life & Health Insurance..., Life Insurance, Strategic Financial..., Business Development, Provider Network..., Contract Negotiation, Benefits Negotiation, Customer Service, Customer Oriented, Insurance, Brokers, Underwriting, Workers Compensation, Long-term Care, Medicare, Group Insurance, Claim, Term Life Insurance, Health Care Reform, Self-funded, Accident, Cafeteria Plans
Education
Bellevue University 2010 — 2011
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Indiana Wesleyan University 2006 — 2008
Associate of Science (A.S.), Business Administration and Management, General
The American College 1998 — 2001
RHU - Registered Health Underwriter, Insurance
Emory University Hospital October 2013 - Present
Cherokee County Fire and Emergency Services November 2011 - Present
A Southern Tree May 2013 - October 2013
UMR May 2012 - June 2013
NTB January 2009 - March 2013
Central EMS February 2011 - September 2012
Skills
Emergency Services, EMS, Cpr Certified, Rescue, Firefighting, BLS, EMT, Public Safety, AED, First Responder, First Aid, Hazardous Materials, Disaster Response, Fire Safety, Healthcare, Ambulance, Hospitals, Fire Protection, EKG, Fire Suppression Systems, Customer Service, Emergency Medical, Preparedness, Fire Management, Incident Command, Direct Patient Care, Supervisory Skills, Vital Signs, Weapons of Mass..., Microsoft Word, Emergency Management, Emergency Medicine, NIMS, Medical Terminology, Phlebotomy, Patient Safety
Education
Chattahoochee Technical College 2009 — 2010
EMT-I, EMS
Sequoyah High School 2004 — 2008
Auto tech, Automobile/Automotive Mechanics Technology/Technician
Veolia Water December 2014 - Present
UnitedHealth Group October 2014 - December 2014
UMR May 2014 - September 2014
Coventry Health Care October 2012 - April 2014
Links Staffing 2012 - October 2012
Office Depot January 2011 - June 2012
Walgreens October 2005 - January 2011
Skills
CRM, Management, Process Improvement, Customer Service
Education
Lee College 2011 — 2012
35 credit hours, Business Administration and Management, General
San Jacinto College 2011 — 2012
35 credit hours, Business Administration and Management, General
Parker, Smith & Feek July 2013 - Present
Mt Baker Chapter of SHRM January 2014 - Present
UMR 2009 - July 2013
United Healthcare 2007 - 2009
Health Net September 2005 - December 2006
Skills
Employee Benefits, Health Insurance, Insurance, Health Savings Accounts, Self-funded, Benefits Administration, Brokers, Managed Care, HMO, Underwriting, Account Management, COBRA, PPO, Claim, Selling, Health Policy, Health Care Reform, Sales, Business Planning, Open Enrollment, Pharmacy Benefit..., Flexible Spending..., Renewals, Group Health, Wellness Programs, Plan Design, Medicare, Employee Wellness, Health Plans, Dental, Consultative Selling, Life Insurance, Leadership
Education
California State University-Hayward - School of Business and Economics 2000 — 2005
Bachelor of Science, Business Administration/Marketing
Frey Insurance Services, Inc. October 2012 - Present
The Tori Group May 2013 - January 2015
UMR August 2010 - September 2012
Frey Consulting August 2009 - August 2010
Beneficial Administration Company November 2006 - August 2009
PacAdvantage September 2003 - October 2006
Beneficial Administration Company August 1985 - February 2002
Skills
Brokers, Healthcare Information..., Carriers, Insurance, Employee Benefits, Managed Care, Health Savings Accounts, HMO, Health Policy, Self-funded, Health Insurance, Medicare, Benefits Administration, Disability Insurance, Flexible Spending..., Term Life Insurance, COBRA, Claim, HIPAA, Underwriting, Dentistry, PPO, Health Care Reform, Group Insurance, Long-term Care, Workers Compensation, Cafeteria Plans, Pharmacy Benefit..., Reinsurance, Property & Casualty..., Claims Management, Leadership, Strategy, Disease Management, Life Insurance, General Insurance, Healthcare, Human Resources, Long Term Care Insurance, Insurance Brokerage, Fixed Annuities, Accident, Employee Wellness, Whole Life, Critical Illness, Legal Liability, Medicare Part D, Sales, Medicaid, Commercial Insurance
Education
LIU Post 1976 — 1980
B.A, Criminal Justice
UMR February 2010 - Present
WesCorp February 2000 - March 2008
Diversified Check Solutions 2008 - 2008
Security Pacific Bank 1980 - 1985
Skills
Process Improvement, Risk Management
Education
University of California, Los Angeles 1969 — 1973
BA, Economics
Drucker School of Managament
Executive MBA, Business
UMR, A United Healthcare Company August 2009 - Present
UMR 1994 - 2009
Education
Mt Healthy High School 1979 — 1982
Cincinnati State Technical and Community College
Accounting, Healthcare
SkillsUSA Ohio September 2010 - Present
UMR April 2007 - Present
SkillsUSA June 2011 - June 2013
UnitedHealthcare (UMR) April 2007 - March 2010
UnitedHealthcare 2007 - March 2010
Church of the Ascension January 2007 - March 2007
Dorothy Lane American Baptist Church April 2004 - June 2006
Church of the May 2001 - June 2005
Jan-Bell October 1996 - December 1999
Skills
Account Management, Leadership, Sales, Marketing, Customer Service, Customer Retention, Public Speaking, PowerPoint, Microsoft Office, Sales Operations, Microsoft Word, Health Insurance, Team Building, Insurance, Microsoft Excel, Employee Benefits, Strategic Planning, Event Planning, Coaching, HIPAA
Education
Sinclair Community College 2004 — 2006
Associate's degree, Business Information System
Franklin University 1991 — 1993
Applied, Communications
Qorvo, Inc. March 2015 - Present
FormFactor December 2011 - March 2015
FormFactor 2007 - January 2012
Raytheon 2001 - 2007
Thin Film Technology 2000 - 2001
Tribo Coating 1996 - 2000
UMR 1992 - 1996
Education
University of Missouri-Rolla 1994 — 1996
M.S., Ceramic Engineering / Materials Science
University of Missouri-Rolla 1991 — 1994
B.S., Ceramic Engineering
Truman State University 1989 — 1991
Alegeus Technologies August 2014 - Present
HSA Bank, a division of Webster Bank, N.A. April 2014 - August 2014
Tango Health, Inc. January 2012 - April 2014
SRC Benefits Group, Ltd. May 2000 - January 2012
S&S HealthCare Strategies, Ltd. October 1998 - May 2000
Aetna 1997 - 1998
Richard B. Cross & Associates 1996 - 1997
UMR 1994 - 1995
Skills
TPA Operations, Business Process, Employee Engagement, Health Insurance, Presenter, Consumerism, Health Savings Accounts, Customer Satisfaction, Sales Process, TPA, ACA Compliance, Leadership, Executive Management, Process Improvement, Insurance, Workers Compensation, Healthcare, Managed Care, Management, PPO, Brokers, Sales, Employee Benefits, Self-funded, Benefits Administration, Account Management, Selling, Cold Calling, Marketing, Strategic Planning, Sales Presentations, Salesforce.com, Strategic Partnerships, SaaS, Flexible Spending..., Training, Team Building, CRM, Direct Sales, Start-ups, Ninja Skills
Education
Ohio University 1989 — 1993
Bachelor of Science, Healthcare Administration
Cardinal Mooney HS 1987 — 1989
UMR February 2010 - Present
UnitedHealthcare February 2010 - Present
Royal Homes 2000 - 2013
Arise Health Plan July 2005 - February 2010
American Medical Security February 1997 - July 2005
Skills
Health Insurance, Data Analysis, Insurance, Strategic Planning, Customer Service, Budget, Event Planning, Public Speaking, Microsoft Excel, Employee Benefits, Microsoft Office, Medicare, Process Improvement, Vendor Management, Real Estate, Project Planning, Business Analysis, Six Sigma, Managed Care, Budgets, Risk Management, Project Management, Issue Management, Team Leadership
Education
Concordia University-Wisconsin 2010 — 2012
MBA, Business
Lakeland College 2007 — 2010
Bachelor's degree Business, Business Administration and Management, General
University of Wisconsin Green Bay 1981 — 1985
BA, Communications
Comey & Shepherd October 2014 - Present
Sibcy Cline Realtors October 2009 - October 2014
McGohan Brabender May 2006 - January 2011
UMR 2005 - 2006
Fifth Third Bank April 1996 - March 2001
Skills
Employee Benefits, Account Management, Real Estate, Seller Representation, Buyer's Agent, New Home Construction, Marketing, Customer Service, Real Estate Negotiating, Social Media, Health Insurance, Sales, New Business Development, Strategic Planning, Healthcare, Employee Relations, Outlook, Public Speaking, Investment Properties, Time Management
Education
University of Cincinnati 1989 — 1993
Bachelor of Arts, Psychology
Walnut Hills High School
Premera Blue Cross March 2013 - Present
Seeking Employment October 2012 - March 2013
UMR November 2009 - October 2012
Safeco Insurance June 2007 - April 2009
Fluke Networks June 2005 - June 2007
WDS Global September 2004 - June 2005
AT&T Wireless November 1998 - April 2004
US Army February 1995 - February 2000
Dynacare Laboratories September 1997 - November 1998
United States Marines June 1986 - June 1990
Skills
Customer Satisfaction, Customer Service, Call Center, Management, Technical Support, Time Management, Sales, Insurance, Security, Retail, Claim, Employee Benefits, Logistics, Microsoft Office, Windows 7, Call Centers, Networking
Education
Art Institute of Seattle 1992 — 1994
Associate's degree, Design and Visual Communications, General, 2.9
Tahoma Sr Highschool 1984 — 1986
Highschool Diploma, n/a, 3.2
UMR October 2012 - Present
UASI - United Audit Systems, Inc. October 2012 - January 2013
UC Health September 2011 - September 2012
TriHealth October 2007 - September 2011
Skills
ICD-9, ICD-10, Epic Systems, EMR, Inpatient, Medical Coding, Medical Terminology, EHR, Healthcare Information..., HIPAA, Meditech, Medical Records, Hospitals, Healthcare Management, Medical Billing, CPT, Health Information..., Medicaid, Emergency Room, Medicare, Healthcare Consulting, ICD-9-CM, HCPCS, Medical Compliance, JCAHO, Coders, Orthopedic, RHIT, Ambulatory, Quality Improvement, Release of Information, Data Entry, Critical Care, Physicians, Outpatient Surgery, Radiology, Cerner, Charge Capture, Credentialing, Revenue Cycle Management
Education
Cincinnati State Technical and Community College 2003 — 2006
Associate of Science (AS), Health Information/Medical Records Technology/Technician
CORE Health Center February 2015 - Present
Enero Massage February 2014 - Present
Lexington Healing Arts Academy July 2013 - Present
UMR May 2007 - March 2015
Skills
Outlook, Stop Loss, Myofascial, Equine Massage, Canine Massage, Feline Massage, Therapeutic Massage, Swedish Massage, Chair Massage, Deep Tissue Massage, Microsoft Office, Microsoft Excel, Microsoft SQL Server, Microsoft Word, Access Database, Multi-line Phone, Task Assignment, Crystal Reports, SOAP notes, Human Anatomy, Data Analysis, Medical Terminology, Swedish, Wellness, Customer Service, Social Media
Education
Equissage, Inc 2013 — 2013
certification, equine, canine, feline massage
Lexington Healing Arts Academy 2012 — 2013
Massage Therapy/Therapeutic Massage
University of Kentucky 2002 — 2006
Animal Sciences
UMR November 2007 - June 2013
Skills
Access, Customer Service, Health Insurance, Employee Benefits, Insurance, Process Improvement, Team Building, Healthcare, Medicare, Managed Care, HIPAA, Benefits Administration, Claim, HTML, Microsoft Office, Windows, CSS, C#, JavaScript, Databases
Education
Sullivan University 2011 — 2014
Bachelor of Science (BS), Information Technology
Sullivan University 2011 — 2014
Bachelor of Science (B.S.), Information Technology
UMR June 2014 - Present
UMR May 1992 - June 2014
Skills
Process Improvement, Employee Benefits, Insurance, Call Centers, Vendor Management, Customer Service, Account Management, Leadership, Team Building, Management, Healthcare
Education
Upper Iowa University 1998 — 2002
Bachelor's degree, Business Administration and Management, General
Northcentral Technical College 1990 — 1992
Associate's degree, Major: Insurance; Minor: Accounting
Vera Bradley Designs June 2005 - Present
UMR January 2003 - May 2005
Skills
Hiring, Employee Relations, Benefits, Coaching, Retail Industry, HRIS, HR Strategy, Employment Law, Employee Engagement, State Laws, International Management, Retail, Personnel Management, Employee Benefits, Leadership, Succession Planning, Human Resources, New Hire Orientations
Education
Ball State University - College of Business
Bachelor's degree, Human Resource Management
UMR June 2012 - Present
Best Buy September 2011 - June 2012
Kwik Trip, Inc. May 2008 - September 2011
Kwik Trip, Inc. May 2007 - May 2008
Bath & Body Works June 2006 - May 2007
The Buckle November 2005 - August 2006
Gap Inc. July 2004 - October 2005
Zales January 2004 - October 2004
FYE September 2003 - January 2004
Target August 2001 - June 2003
Skills
Business Strategy, Strategic Planning, Marketing Strategy, Sales Management, Human Resources, Organization, Business Analysis, Communication, Microsoft Technologies, Event Planning, Sourcing, Photoshop, Sales, Customer Service, Customer Satisfaction, Retail, Inventory Management, Teamwork, Recruiting, Microsoft Word, PowerPoint, Data Entry, Microsoft Excel, Microsoft Office, Merchandising, Customer Retention, Telephone Skills, Call Centers, Hiring, Public Speaking, Insurance, Time Management, Coaching
Education
Rasmussen College-Wisconsin 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
University of Wisconsin-Marathon County 2003 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
ARC Services November 2011 - February 2014
UMR June 2010 - November 2011
UMR June 1998 - June 2010
Anthem April 1995 - March 1998
Skills
HIPAA, ICD-9, CPT, HCPCS, Insurance Claims, Customer Service, Insurance, Claims, Health Insurance, Dental, Claim, Brokers, Managed Care, Medicare, Medicaid, Underwriting, Health Savings Accounts, Call Centers, PPO, Healthcare, Flexible Spending..., Claim Investigation, Disability Insurance, Training, Employee Benefits, Life Insurance, Account Management, Benefits Administration
Education
Indiana Wesleyan University 2007 — 2010
BSM, Business Management
John Morrell & Co. March 2010 - Present
UMR, A United Healthcare Company October 2008 - September 2009
UMR, United Healthcare Company March 2006 - October 2008
UMR January 2003 - March 2006
UMR September 1998 - December 2002
Prudential Healthcare September 1980 - September 1998
Skills
Process Improvement, Business Analysis, Change Management, Business Strategy, Strategy, Healthcare, Account Management, Leadership, Management, Integration, New Business Development
Education
Bowling Green State University
Pharmacy
UMR September 2011 - Present
Riverside Medical Center May 2006 - September 2009
Illinois State University August 2002 - May 2006
Education
Walden University 2007 — 2013
Master of Science, Mental Health CounselingPresent
Illinois State University 2002 — 2006
Bachelor of Science, Psychology2006
UnitedHealth Group March 2015 - Present
UMR October 2010 - Present
S&S Healthcare Strategies, Ltd March 2010 - October 2010
Benefits Network Insurance Agency August 2009 - March 2010
UMR June 2005 - August 2009
Skills
Employee Benefits, Account Management, Benefits Administration, Customer Service, Health Insurance, Insurance, Disability Insurance, Healthcare
Education
University of Cincinnati 1993 — 1997
Bachelor's of Science, Health Promotion and Athletic Training
Walnut Hills High School 1987 — 1993
Diploma
UMR November 2011 - Present
Marywood Center July 2006 - September 2012
Education
Northcentral Technical College 2012 — 2014
Associate's degree, Healthcare Business
Physicians Mutual May 2015 - Present
Younkers October 2014 - July 2015
The Pampered Pooch Emporium & Dog Barkery April 2014 - December 2014
Miche Bag September 2009 - December 2014
UMR December 2010 - September 2013
Marshfield Clinic October 2005 - December 2010
Skills
Customer Service, Retail Sales, Direct Sales, Marketing, Customer Satisfaction, Sales Management, Team Building, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Publisher, Outlook, Health Insurance, Medical Coding, Medical Terminology, Medical Records
Education
Northcentral Technical College 2015 — 2015
Insurance
University of Wisconsin-Stevens Point 1999 — 2006
Bachelor of Science (BS), Business Administration, Management and Operations
Mid-State Technical College 1995 — 1996
Technical Diploma, Health Unit Coordinator/Ward Clerk
Bloomberg LP July 2014 - July 2015
Bloomberg LP May 2013 - July 2015
Bloomberg LP June 2011 - July 2014
University of North Carolina Wilmington February 2010 - December 2010
Fifth Third Bank May 2010 - July 2010
UMR May 2009 - August 2009
Skills
Venture Development, Business Innovation, Start-up Consulting, Team Leadership, Manage Client..., Project Management, Bloomberg Terminal, Management, Talent Management, Project Planning, Data Analysis, Recruiting, Finance, Mentoring New Hires, Accounting, Financial Data, Employee Training, Organization
Education
Indiana University - Kelley School of Business 2015 — 2017
Master of Business Administration (M.B.A.), Corporate Innovation and Venture Development
University of North Carolina at Wilmington 2007 — 2011
Bachelor's Degree, Business Administration with concentration in Accounting
Lakota East 2003 — 2007
High School, Cincinnati, OH
Corporation Service Company June 2012 - Present
Pat's Family Restaurant December 2008 - May 2012
UMR 2008 - 2008
Skills
Account Management, New Business Development
Education
Rider University 2002 — 2003
Bachelor’s Degree, Special Education and Elementary Education/ Psychology
Marietta College 1999 — 2001
Bachelor’s Degree, Education
The Hanneman Household July 2012 - Present
UMR January 2010 - July 2012
American Health Holding December 2008 - January 2010
Avidyn Health 2004 - 2008
Skills
Healthcare, Insurance, Account Management, Health Insurance, Process Improvement, Team Building, Leadership, Customer Service, Strategic Planning, Data Analysis, Managed Care, HIPAA, Project Management, Healthcare Management, Employee Benefits, Medicare, Training, Public Speaking, Blogging, Event Planning, Microsoft Word, Creative Writing, Management, Volunteer Management, Fundraising
Education
St. Norbert College 2000 — 2004
BA, Communication, Leadership
Newman Catholic High School
UnitedHealth Group July 2015 - Present
UMR November 2010 - Present
Principal Financial Group May 2010 - November 2010
Principal Financial Group October 2006 - May 2010
Principal Financial Group June 2002 - October 2006
Principal Financial Group June 1999 - June 2002
Skills
Employee Benefits, Health Insurance, Wellness Programs, Underwriting, Customer Service, Strategic Planning, Account Management, Employee Wellness, CRM, Insurance, Training
Education
Central College 1995 — 1999
BA, International Studies
University of London 1998 — 1998
Linn-Mar High School 1991 — 1995
High School Diploma
Greater Des Moines Leadership Institute
Washington State University August 2011 - February 2015
Pacific Northwest National Lab February 2009 - November 2010
Pacific Northwest National lab February 2009 - November 2010
Pacific Northwest National Laboratory January 2009 - November 2010
Missouri S&T January 2007 - December 2008
Missouri S & T June 2007 - August 2007
UMR August 2006 - December 2006
University of kalyani September 2003 - April 2004
Skills
fungal molecular biology, Molecular Biology, Microbiology, PCR, DNA, Biofuels, Protein Chemistry, Assay Development, Fermentation, qPCR, GC-MS, Biochemistry, Gas Chromatography, Laboratory, Northern Blotting, Primer Design, Research, Science, Sequencing
Education
Washington State University 2011 — 2015
Doctor of Philosophy (Ph.D.), microbiology and molecular biology
Missouri University of Science and Technology 2006 — 2008
MS, Applied and Environmental Biology; Microbiology, 4.0
University of Kalyani
M.Sc, Environmental Sciences; Environmental biotechnology and molecular toxicology
University of Kalyani
BS, Bioscience; Zoology; Chemistry and Plant Biology
UMR May 2011 - Present
Be The Match operated by National Marrow Donor Program 2012 - 2013
UMR 2002 - May 2011
Central Benefits 2000 - 2002
Central Benefits 1986 - 2000
Central Benefits 1985 - 1986
Central Benefits (Formerly Blue Cross of Central Ohio) 1984 - 1985
Central Benefits (Formerly Blue Cross of Central Ohio) 1983 - 1984
Diamond Savings October 1982 - April 1983
Skills
Training, Insurance, Claim, Employee Benefits, Benefits Administration, Customer Service, Management, Health Insurance, Program Management, Leadership, Strategic Planning, Vendor Management, Team Building, Project Management, Coaching, Process Improvement
Education
The Ohio State University 1978 — 1982
BA, Communications
UMR October 2012 - Present
Allstate Benefits January 2010 - October 2012
Humana April 2007 - January 2010
Skills
Health Insurance, Healthcare, Account Management, Brokers, Claim, Disease Management, Employee Benefits, Health Savings Accounts, Healthcare Management, Insurance, Managed Care, Management, New Business Development, Sales, Wellness, Sales Management, Strategic Planning, HIPAA, Coaching, Health Policy, Employee Relations, Hospitals, Employee Wellness, Sales Presentations, Human Resources, Benefits Administration, Training, Disability Insurance, Long-term Care, COBRA, Life Insurance, Term Life Insurance, Accident, Health Care Reform, Flexible Spending..., Self-funded, Group Medical, Critical Illness, Business Planning, Healthcare Consulting, Healthcare Information...
Education
Grand Canyon University 2014 — 2016
Master of Public Health (MPH)
Arizona State University 2003 — 2006
Bachelors, Nutrition
American University 1999 — 2000
Bachelor's degree, General Studies
United Sorghum Checkoff Program December 2013 - Present
City of New Melle April 2007 - Present
Abengoa Bioenergy May 2011 - December 2013
Parsons December 2004 - May 2011
URS Corporation February 2009 - March 2010
Drury University January 2004 - 2010
Saint Louis Christian College 2004 - 2010
City of New Melle June 2006 - January 2008
UMR 2003 - 2004
Doe Run Recycling Division 1993 - 2003
Skills
Project Management, Stormwater Management, NEPA, EMS, RCRA, Auditing, Environmental Awareness, Supply Chain Management, Environmental Compliance, Environmental..., Environmental Impact..., Environmental Consulting, ISO 14001, EHS, Risk Assessment, Waste Management, Sustainability, Program Management, Proposal Writing, Environmental..., Environmental Science, Water Quality, Environmental Permitting, Remediation, Policy, Occupational Health, Environmental Issues, Industrial Safety, Project Planning, Wastewater Treatment, Energy Efficiency, Process Engineering, Phase I, Renewable Energy, Environmental Policy, Water, Water Treatment, Hazardous Waste..., Sampling, Environmental..., Energy
Education
Lindenwood University 2008 — 2010
MBA, Business Administration
Saint Louis Christian College 2000 — 2003
B.S., Christian Ministry
University of Central Missouri 1979 — 1993
M.S., Industrial Hygiene, Industrial Safety
Hazelwood West 1976 — 1979
Erika A Mayers, LPCA June 2015 - Present
UMR January 2001 - Present
Children and Family Counseling Associates October 2013 - March 2014
Anne Nooe Rehabilitation Center February 2012 - January 2013
Skills
Training, Medicaid, Employee Benefits, Microsoft Excel, Healthcare, Case Management, Medicare, Mental Health, HIPAA, Managed Care, Management, Psychotherapy, Analysis, Therapists, Mental Health Counseling, Insurance, Access, Treatment, Software Documentation, Case Managment, Health Insurance, Data Analysis, Databases, Process Improvement, Business Analysis, SQL, Treatment Planning, Behavior Supports
Education
Asbury Theological Seminary 2008 — 2012
Master of Arts (MA), Mental Health Counseling/Counselor
Florida Atlantic University 1991 — 1993
Bachelor of Science (B.S.), Accounting
UMR 2003 - Present
Aon 1999 - 2002
Skills
Health Insurance, Managed Care, Employee Benefits, Insurance, Health Savings Accounts, Account Management, Brokers
Education
Miami University
Bachelor of Science, Business Administration and Management, General
Ohio National Financial Services 2011 - Present
Reminger Co. LPA November 2009 - November 2010
UMR March 2008 - November 2009
Lerner, Sampson & Rothfuss April 2004 - March 2008
Skills
Civil Litigation, Personal Injury, Litigation, Insurance Coverage..., Analysis, Department Budgeting, Legal Research, Legal Writing, Legal Compliance, Trials, Legal Issues, Legal Documents, Foreclosures, Westlaw, PACER, Pleadings, Courts, Federal Law, Federal Courts, FINRA, SEC filings
Education
WE Lead program 2014 — 2015
Leadership
University of Cincinnati 1996 — 2001
Bachelor of Science (B.S.)
Seton High School 1993 — 1996
Diploma, College Prep
St. Ursula Academy 1992 — 1993
College Prep
University of Cincinnati
Clinical Trial Research Certificate, Clinical Trial Research
USI Insurance Services May 1997 - Present
UMR April 1990 - April 1994
Skills
Microsoft Office, Microsoft CRM, Public Speaking, Problem Solving, Creative Marketing, Jerry Rigging, Parenting on a budget, Marketing, Budgets
Education
University of Cincinnati 1983 — 1988
BFA, Broadcasting
Finneytown High School
UMR September 2001 - Present
Bolton Social Media Consulting May 2014 - Present
Hashtag Bolton / Dad Hacks / Welcome to Boltonshire June 2008 - Present
Revelation GFX Media June 2007 - January 2011
Century 21 Howard Shelf and Assoc October 2005 - December 2008
WellMed Medical Management 1997 - 2000
Skills
Customer Service, Team Leadership, Troubleshooting, Implementation Of..., Microsoft Office, Adobe Creative Suite, Real Estate, Direct Marketing, Email Marketing, Online Marketing, Blogging, Spanish, Account Management, Marketing, Online Advertising, Social Media Marketing, Facebook, Social Media, Management, Leadership, Social Networking, Advertising
Education
Northwest Vista College 2009 — 2009
Multimedia Design
Alamo Institute 2005 — 2006
Real Estate
Texas A&M University 1993 — 1996
Environmental Design
UMR December 2012 - Present
Red Line Greenway 2009 - Present
UnitedHealthcare January 2010 - December 2012
UnitedHealthcare June 2009 - January 2010
Minds Matter of Cleveland October 2007 - August 2009
Vantage Financial Group, Inc. December 2008 - April 2009
Vantage Financial Group, Inc. August 2006 - December 2008
Vantage Financial Group, Inc. February 2006 - August 2006
Westfield Group February 2005 - May 2005
Cuyahoga County Prosecutor's Office 2001 - 2003
Skills
Employee Benefits, Insurance, Disability Insurance, Life Insurance, Strategic Planning, Management, Small Business, Contract Negotiation, Strategic Financial..., Health Insurance, Health Savings Accounts, Benefits Administration, Brokers, Account Management, Marketing, Managed Care, Medicare
Education
Baldwin Wallace University 2003 — 2006
BA, Management, Finance, Human Resources
Cuyahoga Community College 2001 — 2003
Business, Technology
Express Scripts February 2010 - Present
UMR 1998 - 2009
ChoiceCare/Human 1994 - 1998
Anthem Blue Cross 1980 - 1992
Skills
Account Management, Pharmacy Benefit..., Sales, Medicaid, Healthcare, Employee Benefits, Customer Service, Process Improvement, Leadership, Call Centers, Managed Care, Insurance, Cross-functional Team..., Health Insurance, Management, Strategic Planning, Team Building
Education
Thomas More College 2005 — 2009
UMR 2000 - 2013
Lake Chelan Lutheran Church May 1995 - October 1996
Trinity-Zoar Lutheran Parrish April 1992 - May 1995
Skills
Customer Service, Health Insurance, Volunteer Training, Event Planning, Outlook, Customer Satisfaction, Access
Education
Pacific Lutheran Theological Seminary 1988 — 1991
Master of Divinity (M.Div.), Pastoral Minstry
California State University-Long Beach 1967 — 1969
Bachelor of Arts, Social Welfare
LaVerne University 1965 — 1967
UnitedHealth Group June 2013 - Present
UMR June 2011 - June 2013
United Healthcare March 2009 - June 2011
Innoviant Inc July 2005 - March 2009
Skills
SDLC, Agile & Waterfall..., Requirements..., Requirements Gathering, Requirements Analysis, Risk Management, Release Management, Project Management, Business Analysis, Cross-functional Team..., Process Improvement, Access, Quality Assurance, Software Documentation, Visio, Healthcare, Management, Leadership, Health Insurance, Program Management, Vendor Management
Education
Cardinal Stritch University 2006 — 2011
BSM, Project management, Data analysis
Miami Valley Women's Center June 2014 - Present
UMR January 2007 - May 2014
Skills
Insurance, Accounts Payable, Employee Benefits, Microsoft Excel, Great Plains Software, PeopleSoft Financial, Account Reconciliation, Accounting, Healthcare, Account Management, Data Analysis, Customer Service, Microsoft Word
Education
Campbellsville University 2002 — 2006
Bachelor of Science, Marketing
Quantum Health April 2014 - Present
UMR January 2008 - January 2014
Fiserv Health February 2006 - January 2008
Principal Financial Group February 2001 - February 2006
Skills
Sales, Health Insurance, Insurance, Employee Benefits, Health Savings Accounts, Brokers, Underwriting, Disability Insurance, Managed Care, Account Management, Sales Management, Life Insurance, New Business Development, Strategic Planning, COBRA
Education
University of Phoenix 1996 — 1998
MBA, Business
Drake University 1989 — 1992
Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities
UMR January 2011 - Present
UnitedHealth Group March 1987 - March 2011
UnitedHealth Care September 2000 - July 2009
Education
University of Cincinnati
Economics
UMR March 2013 - Present
UMR February 2010 - March 2013
UMR September 2004 - February 2010
Humana September 2003 - September 2004
EyeMed Vision Care April 1997 - March 2003
Skills
Insurance, Employee Benefits, Customer Service, Health Insurance, Claim, Managed Care, Healthcare, Strategic Planning, Health Savings Accounts, Medicare, Management, Brokers, Disability Insurance, Call Centers, COBRA, Benefits Administration, PPO, Self-funded, Process Improvement, Account Management, Leadership
Education
Ohio University 1987 — 1992
B.A., French and Political Science
Bishop Hartley High School 1983 — 1987
UMR Human ResourcesComcast1999 - 2001
Education
Concordia University-Ann Arbor
Campbell County Schools July 2006 - Present
UMR October 1996 - December 2000
The Consult Inc August 1992 - October 1996
Skills
Insurance, Commercial Insurance, Microsoft Office, Process Improvement, Administration, Employee Benefits, Public Speaking, Staff Development, Sales
Education
Miami University 1988 — 1992
Custom Design Benefits February 2014 - Present
Custom Design Benefits May 2012 - Present
Neace Lukens October 2011 - July 2012
UMR April 2007 - September 2009
Skills
Employee Benefits, Stop Loss, Self-funded, Insurance, Health Savings Accounts, FMLA, Access, COBRA, Commercial Insurance, HIPAA, General Insurance, 401k, Fixed Annuities, Account Management, Brokers, Outlook
Education
University of Cincinnati
UMR March 2011 - Present
Mercer Human Resource Consulting May 1999 - April 2011
United Healthcare of Iowa 1986 - 1993
Skills
Health Insurance, Employee Benefits, Brokers, Disability Insurance, Benefits Administration, Insurance, Health Savings Accounts, COBRA, Managed Care, Underwriting
Education
Drake University 1981 — 1983
MBA, Business Administration
UMR February 2014 - Present
UMR April 2009 - February 2014
UMR October 2001 - April 2009
Skills
Health Insurance, Employee Benefits, Account Management, Managed Care, Claim, Sales, Marketing Strategy, Marketing
Education
Indiana Wesleyan University 2006 — 2008
Master of Business Administration (MBA), Applied Management
University of Cincinnati College of Business 1984 — 1989
Bachelor of Business Administration (BBA), Marketing and Management
UMR 2005 - Present
Fiserv Health, formerly Benefit Planners, Inc. 2002 - 2005
Benefit Planners, Inc. 2001 - 2002
Benefit Planners, Inc. 1999 - 2000
Benefit Planners, Inc. 1999 - 1999
Skills
Account Management, Customer Service, Change Management, Process Improvement, Team Building, Business Analysis, Leadership, Team Leadership, Selling, Customer Retention, Employee Benefits, Call Centers, Strategy, Sales
Education
San Antonio College
UMR June 2012 - Present
UMR 2009 - Present
MillerCoors February 2005 - October 2008
Skills
Microsoft Office, Customer Satisfaction, Employee Benefits, Financial Reporting, HR Consulting, Visio
Education
University of Cincinnati 1982 — 1984
Accounting and Finance
North College Hill High School 1978 — 1981
High School Diploma, General Studies
Air Force Villages, Inc November 2009 - Present
UMR May 2006 - November 2008
St. Brigid Church 1993 - 2008
UMR February 2001 - May 2006
Humana Healthcare 1996 - 2001
Humana Healthcare 1994 - 1996
Skills
Customer Service, Policy, Management, Team Building, Strategic Planning, Software Documentation, Microsoft Office, Training, Analysis, Program Management, Leadership, Microsoft Word, Public Speaking, PowerPoint, Microsoft Excel, Customer Satisfaction, Time Management
Education
Cuyohoga Community College
Oblate School of Theology
Associate's degree, Lay Ministry
Palo Alto College
burncoat sr high
Aspirus December 2014 - Present
Aspirus September 2011 - Present
UMR April 2007 - September 2011
Renaissance Learning April 2005 - April 2007
Lands' End June 2001 - February 2005
Skills
Crystal Reports, Business Analysis, Business Process..., Visio, SQL, Access, Systems Analysis, Software Documentation, Requirements Analysis, Project Management, Business Intelligence, Databases
Education
University of Wisconsin-Eau Claire 1997 — 2001
BS, Management Information Systems
Brigham Young University - Hawaii 2000 — 2000
MIS, Study Abroad Program
UMR December 1991 - Present
UMR December 1991 - Present
Skills
Health Insurance, Insurance, Employee Benefits, Claim, Medicare, Underwriting, Customer Service, Call Centers, Process Improvement, Managed Care, Brokers, Access, HIPAA, Account Management, Outlook
Education
Sinclair Community College 1979 — 1980
Health/Health Care Administration/Management
Kolbe Windows & Doors September 2013 - Present
Kolbe & Kolbe Millwork Co., Inc. May 2012 - August 2013
Kolbe & Kolbe Millwork Co., Inc. 2011 - May 2012
UMR March 2010 - May 2011
Communicor October 2008 - March 2010
St. Norbert College June 2007 - May 2008
St. Norbert College October 2005 - December 2006
Skills
InDesign, Photoshop, Illustrator, Word, Excel, PowerPoint, Brochures, Mac, Adobe Creative Suite, Microsoft Office, Layout, Graphic Design, Logo Design, Advertising, Photography, Newsletters, Copywriting, Editing, Customer Service, Leadership, Marketing Communications, Creativity, Graphics, Social Networking
Education
St. Norbert College 2004 — 2008
BA, Art
Florence University of the Arts 2007 — 2007
Art, Art
UMR January 2008 - Present
UMR January 1996 - Present
UMR 1996 - 2009
Skills
Instructional Design, Instructor-led Training, Health Insurance, Employee Benefits, Insurance, Technical Writing, Training, Customer Service, E-Learning, Process Improvement, Call Centers, Microsoft Office, Coaching, Team Building, Public Speaking, Needs Analysis, Project Management, ADDIE, Vendor Management, Business Analysis
Education
Rock Valley College 1986 — 1987
UMR January 2011 - Present
Neace Lukens June 2008 - January 2011
UHC June 1981 - June 2008
Skills
Employee Benefits, Claim, Account Management, Health Insurance, Health Savings Accounts, Insurance, Underwriting, Managed Care, Disability Insurance, Brokers, Benefits Administration, Healthcare, Life Insurance
Education
University of Cincinnati
UMR April 2014 - Present
Ahold March 2013 - February 2014
Department of Chemistry and Biochemistry - George Mason University September 2012 - December 2012
Skills
Microsoft Office, Public Speaking, Pharmaceutical Industry, English, Team Leadership, Microsoft Excel, Research, Microsoft Word, Customer Service, Biotechnology, Lifesciences, PowerPoint, Teamwork
Education
George Mason University 2009 — 2013
Bachelor's Degree, Global Community Health, Pre-Pharmaceutical Studies
Healthcare Management Administrators November 2012 - Present
UMR May 2001 - May 2012
Skills
HIPAA, Health Insurance, Insurance, Customer Service..., Medicare
Education
Everett Community College 1976 — 1980
AA, Secretarial Studies
Allied Health Chiropractic Centers October 2012 - Present
UMR September 2009 - December 2011
Shopko September 2007 - October 2008
Aurora Community Services April 2004 - May 2005
Skills
Data Entry, Training, Customer Service, Microsoft Office, Management, Budgets, Healthcare, Insurance, HIPAA, Hospitals, Healthcare Information...
Education
Capella University 2009 — 2010
BA, Business management and leadership
north central technical college, wausau, WI 2003 — 2005
healthcare business
UMR October 2010 - Present
Coventry Health Care of Louisiana September 1997 - October 2010
Audubon Girl Scout Council 1988 - 1997
St. Joseph's Academy 1982 - 1988
Education
Louisiana State University 1976 — 1982
BS, Speech and Drama
UMR May 1998 - Present
UnitedHealth Group 1998 - Present
Hospital February 1981 - June 1998
Skills
Disease Management, Medicare, Managed Care, Health Insurance, Medicaid, HIPAA, Healthcare, Healthcare Management, Health Policy, Healthcare Information..., HMO, Pharmacy Benefit..., Hospitals, Nursing, Healthcare Consulting, PPO
Education
Cardinal Stritch University 2005 — 2007
BSM
Milwaukee Area Technical College 1978 — 1980
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
UMR July 2011 - Present
UMR April 1999 - Present
Education
Northcentral Technical College
UMR January 2002 - Present
UMR, a division of UnitedHealthcare 2002 - Present
Walnut Hollow® August 2000 - December 2001
Fiskars Brands May 2000 - August 2000
Skills
InDesign, Graphics, Photoshop, Advertising, Graphic Design, Microsoft Office, Social Media Marketing, Social Media, Adobe Creative Suite, Mac, Web Design, Marketing Communications, Brand Development, User Experience, Creative Strategy, Concept Development, Branding, Logo Design, Corporate Branding, Direct Mail, User-centered Design, Project Management, Corporate Identity, Creative Direction, Marketing, User Experience Design, Information Graphics, Marketing Strategy, Information Design, User Interface Design, Collateral, Art Direction
Education
Saint Mary's University of Minnesota 1997 — 2001
Bachelor of Arts (B.A.), Graphic Design
MiniPenders March 2014 - Present
UMR June 2008 - June 2014
AdminaStar Federal 1991 - 2006
Education
Cincinnati State Technical and Community College
Associate, Computerized Business Applications
Great Oaks Institute of Technology and Career Development
Sales and Marketing
Northwest Eye Surgeons December 2012 - Present
Center for Women's Health at Evergreen May 2012 - October 2012
UMR October 2009 - March 2010
Back 2 Naismith 2008 - 2008
Ashley Crown 2008 - 2008
Skills
Healthcare Management, Healthcare, Healthcare Information..., Nursing, Medical Terminology, Hospitals, EMR, Managed Care, HIPAA, Medicaid, Epic Systems, Medicare, Clinical Research, EHR, Critical Care, CPT, Phlebotomy, Inpatient, Home Care, Healthcare Consulting, Medical Coding
Education
Bellevue Community College 1997 — 2001
Associate of Arts and Sciences (AAS), Human Movement (Kinesiology)
Alexander & Company March 2014 - Present
Aetna October 2012 - Present
Unum June 2000 - October 2012
UMR June 1997 - July 1999
Skills
Insurance, Life Insurance, Disability Insurance, Employee Benefits, Term Life Insurance, Group Insurance, Accident, Critical Illness, Benefits Administration, Account Management, Long Term Care Insurance
Education
University of Cincinnati
HealthPartners May 2014 - Present
HealthPartners June 2008 - Present
UMR 2005 - 2008
Wausau Insurance 2004 - 2005
The Pampered Chef 1992 - 2004
Health Risk Management 1985 - 1992
Blue Cross and Blue Shield of Minnesota 1985 - 1986
Blue Cross and Blue Shield of Minnesota 1984 - 1985
Skills
Health Insurance, Employee Benefits, Managed Care, Customer Service..., Sales Management, Direct Sales, Group Presentations, Conflict Resolution, Health Savings Accounts, Health Care Reform, Account Management, Health & Welfare..., Stop Loss, Medical Underwriting, Strategic Negotiations, Self funding, Health and Wellness, Onsite Clinics, Sales, Disease Management, Writing, Proposal Writing, Training, Management, Healthcare, Process Improvement, Customer Service, Strategic Planning, Insurance
Education
Bethel University 1980 — 1984
B.A., English
The Center for Success Sr. Director, Wellness and CoachingJTA WellnessOctober 2014 - Present
UMR 2004 - Present
Skills
Wellness, Healthcare, Public Speaking, Newsletters, Coaching, Nutrition, Wellness Coaching, Health Promotion, Leadership Development, Employee Wellness, Health Education, Teaching, Fitness, Team Building, Event Planning
Education
The University of Texas at Austin 1992 — 1997
Doctor of Philosophy (Ph.D.), Health Education/Health Promotion
University of the Incarnate Word 1985 — 1988
Master's Degree, Nutrition Sciences
UMR Manager of OperationsUMRJanuary 2009 - June 2011
Skills
Health Insurance, Employee Benefits, Claim, Brokers, Underwriting, Customer Service, Process Improvement, Medicare, Insurance, Managed Care, Benefits Administration, Account Management
Education
The University of Texas at San Antonio 2009 — 2011
BBA, Business Management
UMR May 2008 - Present
Childrens Medical Center of Dallas September 1998 - May 2008
Prudential Insurance July 1992 - 1997
Physicians Choice Home Care 1989 - 1992
Skills
EMR, ICU, ACLS, Health Education, Nursing Management, Medical Terminology, Health Promotion, Epic Systems, Health Care Systems, Clinical Research, NICU, ICD-9, PALS, CCM
Education
The University of Texas at Arlington 1986 — 1988
BSN, Nursing
North Central Texas College 1983 — 1986
Associate Degree, Nursing
UMR March 2008 - Present
Golden LivingCenters June 2007 - February 2008
Clark County Health Department August 2004 - May 2007
Education
Kaplan Contiuing Education 2009 — 2010
Project Management, Project Management Professional
University of Wisconsin-Eau Claire 1994 — 1999
BSN, Nursing
North Hennepin Community College 1982 — 1984
Associate, Dental Laboratory Technology
UMR December 2000 - December 2013
Skills
Health Insurance, Disability Insurance, Call Centers, Team Building, Business Analysis, Vendor Management, Executive Management, Customer Service, Leadership, Account Management, Access, Data Analysis
Education
The Ohio State University 1988 — 1991
Bachelor of Science (BS), Accounting and Finance
Kao USA Inc. December 2005 - Present
Omnicare August 2004 - August 2005
Medical Recovery Systems, INc. 1999 - 2004
UMR 1998 - 1999
Prudential Healthcare 1994 - 1998
CIGNA Healthcare 1990 - 1994
Skills
Employee Benefits, Deferred Compensation, HRIS, Human Resources, ADP ReportSmith, ADP HRB, ADP E-Time, 401k, Pension Administration, Workers' Compensation..., Flexible Spending..., High Deductible Health..., Employee Benefits Design, New Hire Orientations, Health & Welfare..., Health Savings Accounts, COBRA
Education
Thomas More College
Business Administration and Management, General
UMR
Skills
Health Insurance, Dental, Employee Benefits, Account Management, Management/Supervisory, Flexible Spending..., COBRA Administration, Short Term Disability, Long Term Disability..., Self Funded and Fully...
Education
DePaul University
Bachelor of Science, Finance
Dominiican University
MBA, Business Administration
UMR October 2000 - Present
Skills
Sales, Customer Service, Direct Sales, Account Management, Managed Care, Underwriting, Microsoft Excel, Customer Satisfaction, Outlook
Education
Northcentral Technical College 1997 — 2000
Associate's degree, Health Care Business
Mosinee High School 1992 — 1997
Arch Insurance Group September 2013 - Present
HCC Life Insurance Company October 2012 - September 2013
UMR August 2000 - September 2012
Principal Financial Group August 2008 - December 2010
Skills
Health Insurance, Health Savings Accounts, Employee Benefits, Self-funded, Insurance, Managed Care, Underwriting, Brokers, Disability Insurance, Account Management, Medicare, Dentistry, Pharmacy Benefit..., Sales Management, Sales Presentations, Life Insurance, Long-term Care, Benefits Administration, Healthcare, Claim, Term Life Insurance, COBRA, Health Care Reform, Sales, Workers Compensation, Construction, Retail Banking, Flexible Spending..., Claims Management, Fixed Annuities, General Insurance, Reinsurance, Commercial Insurance
Education
Bowdoin College 1982 — 1986
Bachelor of Arts (B.A.), Physics / Art History
UMR January 2007 - Present
Downtown Lexington Corporation April 2003 - May 2006
Michaels Arts and Crafts September 2000 - April 2003
Skills
Employee Benefits, Insurance, Brokers, Health Insurance
Education
Miami University 1996 — 2000
Bachelor of Arts (B.A.), Zoology/Animal Biology
Lafayette Senior High School 1992 — 1996
UMR January 2012 - Present
Principal Financial Group September 1984 - October 2011
Education
South Suburban College 1977 — 1978
Associate Degree of Science, Nursing
Bremen High School
Northcentral Technical College July 2014 - Present
Granite Peak December 2013 - Present
Mary Kay Inc. 2010 - Present
UMR January 2014 - June 2014
Assist @ Home Quality Care September 2011 - December 2012
Skills
CNA
Education
Mount Mary University 2009 — 2013
Bachelor of Arts (B.A.), Justice
UMR January 2003 - Present
Education
Cincinnati State Technical and Community College
Umr December 2007 - Present
american showa April 2004 - December 2007
Anthem April 1995 - January 2000
Skills
Customer Service, Microsoft Office, Health Insurance, Insurance, Healthcare, Data Entry, HIPAA, Outlook, Microsoft Word, Access, Managed Care, Public Speaking, Telephone Skills, Training
Education
Ross Institute of Medical and Dental Technology 1995 — 1995
diploma
Western Brown high school 1984 — 1988
UMR January 2004 - Present
Education
Central Washington University 1999 — 2001
Bachelor's degree, Law and Justice
Bellevue Community College 1997 — 1999
Associate of Arts (AA), General Studies
UMR May 2005 - Present
SportOpedics Medical Shoppe, Inc. November 2000 - March 2005
Moore Chiropractic Clinic June 1998 - October 2000
The Medicine Shoppe January 1997 - June 1998
Skills
Health Insurance, Medicare, HIPAA, Medicaid, Insurance, Medical Billing, CPT, Managed Care, Claim, Invoicing, Medical Coding, Outlook, Medical Terminology, Data Entry, Access, ICD-9, Microsoft Excel
Education
Wright State University 1999 — 2001
Marriage and Family Therapy/Counseling, Graduate Study
Wright State University 1995 — 1999
Bachelor of Arts (BA), Psychology
Ohio University 1994 — 1995
Forensic Psychology
UMR December 2006 - Present
Fiserv September 2002 - December 2006
Wausau Benefits August 1999 - September 2002
Skills
Project Management, Analysis, Cross-functional Team..., Process Improvement, Management, Business Analysis, Business Process..., Change Management, Financial Analysis
Education
UW Eau Claire 1984 — 1987
Bachelor of Business Administration (B.B.A.), Business
Bethany Lutheran College 1981 — 1983
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
UMR Senior Lead Programmer/ AnalystFigis Inc1987 - 2006
Figis Inc 1987 - 2006
Skills
COBOL, RPG IV, JCL, CICS, CL, Accounting, Customer Service
Education
Northcentral Technical College 1986 — 1987
Associate's Degree, computer programming, 3.87 GPA
UMR October 2008 - Present
Northcentral Technical College 2000 - 2011
Aspirus May 2000 - June 2006
Aspirus August 1997 - November 1999
Wausau Insurance 1997 - 1999
Skills
Data Analysis, Analysis, Training, Software Documentation, Leadership, Instructional Design, Team Building, Coaching, Customer Service, Microsoft Office, HIPAA, Public Speaking
Education
Marian College of Fond du Lac 1991 — 1994
Bachelor's degree, Business Administration and Management, General
UnitedHealth Group June 2010 - Present
UMR January 1999 - June 2010
Emery Air Freight February 1997 - January 1998
Education
a. O'Reilly School of Technology 2011 — 2015
Kettering College of Medical Arts (Biomedical Equipment Technology) 1985 — 1987
Associate's degree, Electronic Data Processing, Graduated with Honors
Sinclair Community College 1976 — 1978
Associate's degree, Electronic Data Processing, Graduated with Honors
Wells Fargo Insurance Services July 2012 - Present
Benefit Management Administrators April 2012 - July 2012
UMR September 1995 - August 2011
Skills
Insurance, Health Insurance, Employee Benefits, Managed Care, Brokers, Health Savings Accounts, Account Management, Medicare, Disability Insurance, Underwriting, Life Insurance, Claim, Benefits Administration, HMO, Salesforce.com, New Business Development, Selling, HIPAA, Customer Service, Process Improvement, Call Centers, Team Building, Healthcare, PPO, COBRA
Education
The University of Texas at San Antonio 1983 — 1987
UMR September 2010 - Present
Marshfield Clinic July 2005 - August 2010
Skills
Computers, Microsoft Office, Healthcare Industry, Customer Service, Phone Skills, Phone Etiquette, Telephone Skills
Education
Northcentral Technical College 2003 — 2005
Medical Coding
Wittenberg Birnamwood High School
UMR January 2011 - Present
UMR 2011 - 2013
Humana Military Healthcare Services June 2000 - January 2011
Skills
Health Insurance, Insurance, Claim, Medicare, Reinsurance, Employee Benefits, Life Insurance, Disability Insurance, Workers Compensation, General Insurance, Claims Management, Health Savings Accounts, HIPAA, Managed Care, HMO, PPO, Medicaid
Education
Sullivan University 2007 — 2010
Human Resources Management and Services
UnitedHealthcare May 2013 - Present
UMR February 2006 - May 2013
Children's Hospital of Wisconsin 1999 - 2004
Skills
Registered Nurse, Healthcare, Disease Management, HIPAA, Nursing, Medicaid, Health Insurance, Case Managment, Critical Care, Health Education, Clinical Research, Medicare, Health Policy
Education
Alverno College 1995 — 1998
Bachelor of Science, Registered Nursing/Registered Nurse
William Rainey Harper College 1992 — 1995
Associate of Science (AS)
n/a May 2012 - Present
Pikeville Medical Center August 2011 - April 2012
Pikeville Medical Center January 2010 - August 2011
UMR June 2005 - July 2009
Radisson February 2004 - June 2005
Skills
Previously held both..., Previously a Notary...
Education
Morehead State University 1997 — 2003
Business Administration/Economics
Elkhorn City High School
UMR May 2010 - Present
GEHA May 1994 - October 2007
Skills
Medical Case Management, Disease Management, Case Management Services
Education
Research College of Nursing 1975 — 1978
Diploma, Registered Nursing/Registered Nurse
UMR January 2013 - Present
Equity Staffing Group April 2012 - January 2013
Skills
Currently licensed in..., Continue to follow...
Education
Rasmussen College-Wisconsin 2011 — 2013
Healthcare Management, Business Administration and Management, General, 3.90
UW-Stout 1990 — 1994
Graphic Design, 3.2
Foundation Finance Company LLC August 2013 - Present
UMR August 1999 - May 2013
Skills
Employee Benefits, Auditing, Access, Customer Service, Insurance, PeopleSoft, Invoicing, Data Entry, Outlook, Process Improvement, Analysis, Accounting, Time Management, Financial Planning, Administration, Risk Management, Training, Human Resources
Education
Antigo High School
Northcentral Technical College
Associate's degree
UMR
Skills
Insurance, Employee Benefits, Process Improvement, Project Management, Health Insurance, Vendor Management
Education
The Ohio State University
Psychology
UMR Account ExecutiveScott InsuranceSeptember 2013 - Present
UMR October 2010 - Present
Skills
Insurance, Health Insurance, Account Management, Employee Benefits, Process Improvement, Underwriting, Claim, Managed Care, Brokers, Healthcare
Education
Meredith College
UMR March 2002 - Present
Compuware January 2000 - March 2002
Wausau Insurance June 1997 - December 1999
Skills
Information Technology, COBOL, DB2, SQL, CICS, Insurance, Financial Analysis, Business Analysis, Access, Microsoft Office, Visio, Requirements Gathering, Microsoft SQL Server, Process Improvement, SharePoint, Requirements Analysis, Software Documentation, Vendor Management, SDLC, Crystal Reports
Education
Bellevue University 2014 — 2016
Master of Science (M.S.), Business Analytics
University of Wisconsin - Stevens Point 1995 — 1998
Bachelor of Science (B.S.), Computer and Information Sciences, General
Gogebic Community College 1991 — 1992
None, Computer and Information Sciences, General
UMR March 2011 - Present
UMR November 2005 - Present
UMR November 2005 - March 2011
McKesson June 1996 - November 2001
Education
Southwest Wisconsin Technical College 1993 — 1996
Associate's degree, Information Technology
CenterBank February 2000 - Present
UMR February 1995 - February 2000
Provident Bank 1990 - January 1995
Skills
Customer Service, Core Banking, Branch Management, Internet Banking, Retail Banking, Banking, Branch Banking, Credit
Education
University of Cincinnati 1980 — 1981
Associate's degree, Business/Commerce, General
Oakland Community College 1977 — 1979
Accounting
UMR August 2006 - Present
Group Health Cooperative of Eau Claire 2005 - 2006
Skills
COBOL, COBOLII, CICS, JCL, DB2 / SQL, JAVA, Endevor, Panvalet, File-Aid, REXX, Testing, Project Management, Troubleshooting, Software Documentation, Root Cause Analysis, Endeavor
Education
Lakeland College
Bachelor of Arts (BA), Computer Science
University of Wisconsin-Eau Claire
Bachelor of Arts (BA), English
Parallon October 2013 - Present
Mercy Health Partners September 2011 - October 2013
Custom Design Benefits March 2011 - September 2011
Arbor healthcare August 2010 - March 2011
UMR October 2007 - August 2010
UMR October 2004 - October 2007
Skills
Healthcare, Hospitals, HIPAA, Revenue Cycle, Managed Care, Medical Terminology, Customer Service, Microsoft Excel, Microsoft Office, Financial Analysis
Education
University of Cincinnati College of Business 1999 — 2004
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Oldenburg Academy 1995 — 1999
Diploma, College Prep
UnitedHealth Group - UMR October 2014 - Present
UMR October 1990 - Present
Skills
Microsoft Office, Microsoft Excel, Health Insurance, Customer Service, Account Management, Team Building, Insurance, Process Improvement
Education
Northcentral Technical College 1989 — 1991