UMR: A United Healthcare Company
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UMR: A United Healthcare Company Employees
American Family Insurance November 2014 - Present
UMR: A United Healthcare Company October 2011 - October 2014
UMR October 2010 - October 2011
UMR September 2006 - October 2010
Skills
Instructional Design, InDesign, Photoshop, Illustrator, E-Learning, Captivate, Public Speaking, Instructional Technology, Training, Soft Skills, Learning Management..., Newsletter Production, SharePoint, WebEx, Job Aids, Claim, Microsoft Excel, Leadership, Customer Service, Computer Graphics Design, Human Development, Accounting, Business Writing, Distance Learning, Employee Benefits, Insurance, Customer Satisfaction, Health Insurance, Access, Instructor-led Training, Call Centers, Process Improvement, Coaching, Data Analysis, Outlook, Technical Writing, HIPAA, Claims Management, PeopleSoft, PowerPoint, Visio, Leadership Development, ADDIE, SnagIt, Blended Learning, Needs Analysis, Hands-on Training, Adult Learning Theory, Technical Training, Team Building
Education
University of Wisconsin-Green Bay 2008 — 2011
Bachelor of Arts (BA), Interdisciplinary Studies (Business emphasis), Minor - Human Development
University of Phoenix 2005 — 2007
Associate of Arts (AA), Business Administration and Management, General
UMR, A United Healthcare Company August 2009 - Present
UMR 1994 - 2009
Education
Mt Healthy High School 1979 — 1982
Cincinnati State Technical and Community College
Accounting, Healthcare
Health Plans, Inc. March 2015 - Present
Sullivan Benefits December 2012 - February 2015
United Healthcare February 2009 - December 2012
UMR, a United Healthcare Company May 1993 - February 2009
Skills
Employee Benefits, Health Insurance, Health Savings Accounts, Managed Care, Management, Medicare, Life Insurance, Healthcare, Customer Retention, Claims Management, General Insurance, Healthcare Industry, 401k, Retirement, Sales, Provider Relations, Pensions, Defined Benefit, Retirement Planning, Insurance, Disability Insurance
Education
Bentley University
Bachelor of Science, Management
UMR - a United Healthcare Company November 2000 - Present
The Pampered Chef 1997 - 2000
Skills
Health Insurance, Customer Retention, Insurance, Leadership, Sales, Team Building, Training
Education
Elgin Community College
Oak Hill Services Group January 2012 - Present
HealthSmart Holdings, Inc. December 2010 - December 2011
Principal Financial Group November 2008 - December 2010
UMR, a United Healthcare Company June 1997 - November 2008
Kaiser Foundation Health Plan 1996 - 1998
Skills
Community based..., Pharmacy Benefit..., Managed Care, Employee Benefits, BPO, Health Insurance, Healthcare Information..., Hospitals, Healthcare, Medicaid, New Business Development, Sales, Team Building, Health Information..., Health Policy, Insurance, Medicare, Leadership, Brokers, Health Care Reform, Health Savings Accounts, Healthcare Consulting, Business Development, HIPAA, Healthcare Industry, Enterprise Software, PPO, Long-term Care, Analytics, Disease Management, Disability Insurance, Consulting, Provider Relations, HMO, Healthcare Management, Physicians, EHR, Workers Compensation, Practice Management, Employee Wellness, Self-funded, Claim, COBRA, Dentistry, Accountable Care, Revenue Cycle, Medicare Part D, Informatics, Life Insurance, EMR
Education
University of Minnesota-Twin Cities
Bachelor's Degree
University of Minnesota-Twin Cities
Master's Degree
John Morrell & Co. March 2010 - Present
UMR, A United Healthcare Company October 2008 - September 2009
UMR, United Healthcare Company March 2006 - October 2008
UMR January 2003 - March 2006
UMR September 1998 - December 2002
Prudential Healthcare September 1980 - September 1998
Skills
Process Improvement, Business Analysis, Change Management, Business Strategy, Strategy, Healthcare, Account Management, Leadership, Management, Integration, New Business Development
Education
Bowling Green State University
Pharmacy
UMR A United Healthcare Company January 2012 - Present
Skills
Employee Benefits, Health Insurance, Insurance, Brokers, Managed Care, Underwriting, Claim, Health Savings Accounts, Account Management, Benefits Administration, Group Insurance, Reinsurance, Process Improvement, Disability Insurance
Education
Southern Connecticut State University
Bachelor of Science (BS), Business Administration
UnitedHealth Group November 1988 - Present
UMR a United HealthCare Company 1988 - Present
Skills
Process Improvement, HIPAA, Managed Care, Medicare, Medicaid, Healthcare Management, Healthcare Industry, Healthcare Information..., Healthcare Consulting, Revenue Cycle, Health Insurance, Healthcare, Credentialing, Hospitals, Practice Management, Medicare Part D, Medical Coding, EMR, Medical Billing, Insurance, ICD-9, CPT, Quality Improvement, Claim, EHR, Physicians, Business Analysis, Strategic Planning, Team Building, Vendor Management
Education
Illinois State University 1972 — 1977
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences and Support Services
UMR, A United Healthcare Company December 2008 - Present
Fiserv Health 2006 - 2008
UnitedHealth Group June 2005 - October 2006
Definity Health May 2000 - June 2005
Wells Fargo 1995 - 2000
Wells Fargo Home Mortgage 1990 - 1995
Skills
Product Development, Creative Concept..., Business Strategy, Start-ups, Strategic Planning, Strategic Partnerships, Product Management, Leadership, Strategy, Budgets, Competitive Analysis, Management, Vendor Management, Portfolio Management, Program Management, Sales, SaaS, Finance, Business Development, Risk Management, Project Management, Cross-functional Team...
Education
University of Minnesota - Carlson School of Management 1998 — 2002
MBA, Strategic Management
St. Olaf College 1986 — 1990
BA, Mathematics & Economics - dual major
New Trier High School 1982 — 1986
High School Diploma
American Family Insurance 2010 - Present
UMR, a United Healthcare company 2009 - 2010
Liberty Mutual/Wausau Insurance 2000 - 2009
Spring Air Mattress Company 1986 - 2000
Property Casualty Insurers of America (previously NAII) 1984 - 1986
Skills
Communications Planning, Marketing Communications, Public Relations, Internal Communications, Strategic Communications, Corporate Communications, Crisis Communications, Social Media, Advertising, Business Development, Media Relations, B2B, Marketing, Budgets, Strategic Planning, Press Releases, Team Building, Speech Writing, Newsletters, Marketing Strategy, Editing, Workers Compensation, Analysis, Social Media Marketing, Insurance
Education
Georgetown University
B.S.
International School Bangkok
Singapore American School
UMR a United Healthcare Company November 2008 - Present
UnitedHealthcare_ November 2008 - Present
Allstate Insurance Company September 2007 - November 2008
Aetna Insurance October 1997 - August 2007
Skills
Health Insurance, Insurance, Claim, Reinsurance, Disability Insurance, Brokers, Medicare, Managed Care, Employee Benefits, Life Insurance, PPO, Claims Management, HMO, Workers Compensation, Healthcare
Education
South Suburban College 2013 — 2016
Bachelor of Science, Nursing
International Business College
Ivy Tech State College
Bachelor of Science, Paralegal