Unicare Company
Industry: Health insurance company
DescriptionUniCare is an American health insurance company owned by Anthem Inc. Headquarters: Indianapolis, IN Owner: Anthem
Unicare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Unicare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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261 Unicare employees in database. Find out everything there's to know about Unicare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Unicare Employees
Destiny Health Management Services Corp. August 2014 - Present
Aunt Martha's Health Network July 2012 - January 2014
North Shore Health Centers January 2010 - June 2012
Unicare January 2005 - November 2009
New Visions Home Health Care July 1999 - January 2005
Skills
Healthcare Management, Nursing, EHR, Patient Education, Medicaid, Acute Care, Medicare, Program Development, Health Policy, Health Promotion, Inpatient, Community Health, Nursing Education, Performance Improvement, Patient Advocacy, Disease Management, Leadership, JCAHO, HIPAA, Hospitals, Utilization Management, Quality Improvement, Data Analysis, Population Management, Health Information..., Data Management, Accountable Care..., HEDIS, Primary Care, NCQA, Patient Centered..., Home Health, Risk Management, Accreditation, Healthcare Consulting, Patient Safety, Nursing Management, Patient Outcomes, Ambulatory, Prevention, Ambulatory Care, Healthcare improvement, EMR, Clinical Research, Infection Control, Healthcare Industry, Healthcare, Healthcare Information..., Home Care, Case Management
Education
Governors State University 2012 — 2014
Masters Degree, Nursing Administration
Governors State University 2012 — 2014
Master of Science (M.S.), Nursing Administration
Accenture December 2014 - Present
Concentra April 2013 - December 2014
Compass Technology Group October 2012 - April 2013
Unicare March 2008 - April 2011
Unicare June 2003 - March 2008
Unicare July 2002 - June 2003
Unicare January 2000 - July 2002
Unicare August 1998 - January 2000
Skills
Insurance, Claim, Process Improvement, Customer Service, Call Center, HIPAA, Employee Benefits, Leadership, Microsoft Office, Health Insurance, Managed Care, Medicare, Call Centers, Mediation, Microsoft Excel, Outlook, Microsoft CRM, Lync, Lotus Notes, Offshore Outsourcing, Contract Negotiation, Business Analysis, Team Leadership, Vendor Management
Education
Southern Methodist University 2012 — 2012
Continuing Education, Paralegal Certificate Program
University of North Texas 2011 — 2012
Bachelor Applied Arts and Sciences, with concentrations in Alternative Dispute Resolution, Sociology, Political Science and Business, Dean's List and President's List
Collin County Community College
Associates of Arts, Liberal Arts, President's List
Poms & Associat 2011 - Present
Catalina Restaurant Group December 2009 - May 2011
Experience Unlimited October 2009 - December 2009
Experience Unlimited September 2009 - November 2009
Employers Direct Insurance Company May 2003 - June 2009
Royal & Sun Alliance June 1998 - May 2003
Unicare January 1989 - June 1998
Pacific Compensation Insurance Co. 1987 - 1989
CIGNA Group Insurance June 1981 - June 1987
Safeco March 1980 - June 1981
Skills
Risk Management, CRM, Management, Workers Compensation, Insurance, Training, Risk Assessment, Analysis, Budgets, Employee Benefits, Human Resources, Interviews, Legal Liability, Liability, Negotiation, New Business Development, Program Management, Public Safety, Safety Management..., Software Documentation, Underwriting, Casualty, Leadership, Casualty Insurance
Education
Eastern Illinois University
Bachelor of Science, Home Economics in Business
Orange Coast College
AA, Occupational Safety and Health
The Institues/Insurance Education Association
Associate in Risk Management (ARM)
Blue Shield of California February 2007 - Present
Unicare March 2003 - February 2007
UnitedHealthcare October 2002 - February 2003
Skills
Health Insurance, Health Savings Accounts, Managed Care, Insurance, Brokers, Medicare, Employee Benefits, Underwriting, HMO, Health Care Reform, PPO, Sales Management, Strategic Planning, Account Management, Vendor Management, Process Improvement, Life Insurance, Sales, Long-term Care, Term Life Insurance, Claim, Workers Compensation, Commercial Insurance
Education
Illinois State University 1980 — 1984
Bachelor of Science (B.S.), Economics
Lincolnwood H.S. 1976 — 1980
McKesson January 2014 - Present
McKesson May 2010 - December 2013
McKesson November 2007 - April 2010
Unicare June 2004 - October 2007
CNA Insurance May 2000 - June 2004
Skills
Sarbanes-Oxley Act, Financial Reporting, Strategic Planning, Accounting, Variance Analysis, Financial Analysis, Project Management, Forecasting, Process Improvement, Managerial Finance, Financial Modeling, Hyperion Enterprise, Essbase, Finance, Internal Controls, Access, Consolidation, Financial Forecasting, Strategic Financial...
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2002 — 2004
University of St. Francis 1998 — 2000
Bachelor of Science (B.S.), Accounting
Health New England July 2006 - Present
Unicare July 1988 - September 2003
Skills
Software Documentation, Process Improvement, Insurance, Underwriting, HIPAA, Outlook, Benefits Administration, Call Centers, Administrative..., Analysis, Risk Management, Microsoft Office, Microsoft Word, Training, Employee Relations
Education
Holyoke Community College 2003 — 2015
Group Health Cooperative February 2012 - December 2012
Soundpath Health (formerly Puget Sound Health Partners) April 2010 - February 2012
Unicare July 2007 - December 2009
Unicare January 2006 - July 2007
Unicare January 2003 - January 2006
Unicare September 2000 - January 2003
Illinois State University January 1999 - January 2000
Skills
Lean Initiatives, Process Improvement, Cross-functional..., Customer Service, Visio, Business Analysis, Microsoft Excel, Outlook, Microsoft Office, Budgets, PowerPoint, Microsoft Word, Business Process, Sales, Marketing, Temporary Placement, Advertising, Sarbanes-Oxley, Data Migration, System Administration, Policy Analysis, Health Insurance, Medicare, Leadership, Training, Management, Insurance, Cross-functional Team..., HIPAA, Healthcare, Call Centers, Team Building, Medicaid, Provider Relations, New Business Development, Strategic Planning, Vendor Management, Integration, Team Leadership, Healthcare Management, Change Management, SharePoint, EHR, Business Process..., Project Management, Managed Care, Healthcare Information..., Business Requirements, Medicare Part D, Hospitals
Education
Benedictine University 2006 — 2007
MBA, Business Management, finance, accounting, project management
Illinois State University 1996 — 2000
Bachelors of Arts Degree, English
Sedgwick July 2001 - Present
Unicare May 2000 - July 2001
City Transfer Company March 2000 - May 2000
Wausau Insurance Companies September 1989 - March 2000
Skills
Insurance, Claims Management, Claim, Legal Liability, Workers Compensation, Subrogation, Licenses: Currently..., Claim Investigation, Commercial Insurance, Workers' Compensation..., Casualty Insurance
Education
Grand Rapids Community College 1991 — 1994
Associate of Arts (A.A.)
Guntersville High School 1982 — 1983
High School Diploma
Sunnyslope Consulting, LLC January 2014 - Present
WellPoint 2009 - 2013
UniCare 2007 - 2009
Anthem Blue Cross and Blue Shield of Indiana 2000 - 2007
Skills
Insurance, Health Insurance, Employee Benefits, Managed Care, Medicare, Healthcare, Strategic Planning
Education
Indiana University - Kelley School of Business 1990 — 1992
Mba
Georgetown University 1970 — 1974
Bachelor of Business Administration (B.B.A.), Management
Mercy Health Systems of Kansas 1998 - 2005
Unicare January 1996 - April 1998
Skills
Medical Billing, Auditing, Registration, Cash Register, General Office Skills, Mail Sorting, Bulk Mailing, Claims Handling, Customer Service, Customer Oriented
Education
Tarrant County College 2011 — 2013
Foods, Nutrition, and Wellness Studies, General
Fort Scott Community College 2002 — 2004
General Studies
Land of Lincoln Health August 2015 - Present
Marianne Mascio LTD, a non ( financial) profit organization. November 2014 - June 2015
Humana August 2010 - October 2014
Unicare September 2000 - December 2009
AT&T August 1983 - November 1998
Skills
Health Insurance, Sales, Employee Benefits, Insurance, Account Management, Customer Service, Leadership, Strategic Planning, Health Savings Accounts, Life Insurance, Call Centers, Brokers, Term Life Insurance, Team Building, Disability Insurance, Management
Education
Eastern Illinois University
Bachelor of Science, Psychology and Sociology
Eastern Illinois University
Bachelor's degree, Psychology/Sociology
FTD January 2013 - February 2013
Comcast Cable December 2006 - March 2011
Comcast December 2006 - March 2011
CAE Billing and Repair December 2006 - March 2011
Comcast Cable April 2008 - July 2008
Sprint PCS October 2000 - February 2003
Sprint PCS October 2000 - January 2003
Sprint PCS January 2000 - January 2003
Sprint PCS January 2000 - January 2003
Unicare January 1997 - January 1998
Skills
Call Center, Troubleshooting, Technical Support, Telecommunications, Customer Satisfaction, Telephone Skills, Customer Service, Call Centers, Training, Customer Experience, Coaching, System Administration, Process Improvement, Windows, Software Documentation, Leadership, Data Entry, Vendor Management, Invoicing, Customer Retention, Outlook, Team Leadership
Education
Joiet Junior College 1991 — 1994
AAS, Computer Programming
Joliet Junior College 1991 — 1994
AAS, Computers
Joliet Junior College 1991 — 1994
AAS, Microcomputers for Business
Paris High School 1975 — 1979
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Xerox State Healthcare, LLC March 2012 - Present
Xerox State Healthcare, LLC November 2011 - March 2012
Affiliated Computer Services November 2010 - March 2011
Molina Medicaid Solutions February 2007 - September 2010
PRG Schultz International April 2007 - April 2008
First Health Services August 2004 - March 2007
WellCare Health Plans December 2003 - August 2004
Sierra Military Health Services May 2003 - October 2003
UniCare September 2000 - January 2003
Concentra 1998 - 2000
Skills
Executive Management, Account Management, Operations Management, Business Process..., Process Improvement, Project Management, Program Management, Team Leadership, Team Building, Change Management, Mentoring, Strategic Planning, Project Planning, P&L Management, Budgets, Proposal Writing, Healthcare, Medicaid, Managed Care, Vendor Management, Customer Relations, Health Insurance, Contract Negotiation, Contract Management, Policy, HIPAA, Customer Service, Call Centers, Start-ups, Provider Relations, Negotiation, Analysis, Training, Supervisory Skills, Microsoft Excel, Microsoft Office, Excel, Outlook, Visio, Administration, PowerPoint, Word, Management, Claims, Leadership, Customer Satisfaction, Quality Assurance, Microsoft Word
Education
Ithaca College 1975 — 1978
Bachelor of Science (B.S.), Allied Health Care Management
Baylor Scott & White Health May 2015 - Present
Dell November 2014 - May 2015
Unicare January 1993 - March 2015
Mynet Universe 2005 - 2012
GMT May 2003 - May 2005
Skills
Customer Satisfaction, Health Insurance, Medical Billing, Office Management, Account Management, Customer Service, Call Center, Sales, Management, Medicare, Managed Care, Insurance, HIPAA, Employee Benefits, Healthcare, Benefits Administration, Telemarketing, Data Entry
Education
Fort Scott Community College 1987 — 1990
Associate's degree, Social Work
Fort Scott Christian Hts. 1980 — 1983
high school deploma
Concorde Career Colleges, Inc. July 2015 - Present
Western State College of Law July 2014 - Present
Maryalice Khan February 2014 - Present
Wellpoint Health Networks April 2007 - Present
WellPoint 2007 - Present
Orange County Bar Association - CA January 2014 - December 2014
Orange County Bar Association July 2012 - December 2013
Orange County Public Law Center February 2012 - December 2012
Wellpoint Anthem April 2000 - December 2005
Unicare April 1999 - April 2000
Skills
PPO, Utilization Management, Healthcare Quality, Quality Measurement, Compliance, Regulatory Requirements, CMS, URAC, Health Care Law, Contract Review, International Law, Human Rights Law, Policy, Legal Research, Legal Writing, Regulatory Submissions, Regulatory Reporting, Healthcare, Negotiation, Insurance Fraud, Medicare, HIPAA, NCQA, HMO, insurance waste and..., Stark Law, False Claims, Health Law, Insurance, Nursing, Advocacy, Land Use Planning, Auditing, Utilization Review, Human Rights, Contract Management, Litigation, Product Quality, Mediation, Arbitration, Privacy Law, Medical Compliance, Insurance Law, Westlaw, Legal Compliance, Corporate Law, Health Policy, Legal Assistance, Medicaid, Healthcare Industry
Education
Chapman University, School of Law 1995 — 1998
J.D., Law
Golden West College 1987 — 1988
ASN, Nursing Science (RN)
Eisenhower High School
Corinthian Colleges, Inc. April 2014 - Present
American InterContinental University February 2013 - March 2014
American InterContinental University January 2006 - February 2013
WellPoint February 2000 - June 2005
Unicare January 2000 - January 2005
UnitedHealthcare January 1996 - January 2000
United States Air Force January 1989 - January 1993
Skills
Microsoft Office, Project Planning, Project Execution, Supervisory Skills, Mentoring, Organizational..., Accreditation, PeopleSoft
Education
American InterContinental University 2009 — 2011
Bachelor of Business Administration, Management
American InterContinental University 2009 — 2011
B.A, Business Administration; Management
Western Illinois University 1993 — 1996
B.A, Law Enforcement
ActiveHealth Management 2007 - Present
MetLife 2003 - March 2007
Unicare 1999 - 2003
Skills
Registered Nurse, Healthcare Management, Clinical Research, Disease Management, Healthcare, Healthcare Information..., Medicare, Hospitals, Managed Care, Microsoft Office
Education
Elgin Community College 1973 — 1975
Associates Degree, Nursine
Heartland Alliance for Human Needs & Human Rights July 2015 - Present
FreshStart Realty and Development Corporation January 2010 - Present
Heartland Alliance for Human Needs & Human Rights August 2014 - June 2015
Heartland Alliance for Human Needs & Human Rights March 2012 - August 2014
Neighborhood Housing Services of Chicago April 2004 - December 2009
Neighborhood Housing Services of Chicago April 2003 - June 2004
Neighborhood Housing Services of Chicago April 2002 - March 2003
Neighborhood Housing Services of Chicago August 2000 - March 2002
Unicare November 1999 - May 2000
First Source Urban Realty September 1998 - November 1999
Skills
Operations Management, Contract Negotiations, Cross-functional Team..., Project Planning, Project Management, MS Office Suite, MS Project, Visio, Project Implementation, Project Coordination, Project Execution, Project Delivery, Strategic Planning, Community Development, Affordable Housing, Real Estate Development, Real Estate Transactions, Contract Negotiation, Microsoft Office, Program Management, Investments, Real Estate, Community Outreach, Customer Service, Construction, Budgets, Strategy, Management, Entrepreneurship, Process Improvement, Marketing, Property Management, Training
Education
Lewis University 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 4.0
Illinois Institute of Technology
Master's Certificate, Information Technology Project Management
Florida Atlantic University
Finance, General
University of Phoenix
Bachelors of Science, Business Management
Nationwide Private Client July 2015 - Present
ACE Group April 2015 - July 2015
Fireman's Fund Insurance Company September 2013 - April 2015
Fireman's Fund Insurance Company September 2006 - September 2013
Fireman's Fund Insurance Company October 2003 - September 2006
Fireman's Fund Insurance Company March 1998 - October 2003
Unicare March 1997 - March 1998
CNA Insurance January 1997 - March 1997
The Hartford October 1993 - January 1997
Skills
Insurance, Property & Casualty..., Underwriting, General Insurance, Call Centers, Process Improvement, Commercial Insurance, Customer Service, Vendor Management, Liability, Workers Compensation, Casualty, Health Insurance, Project Management, Project Planning, Workflow, Operations Management, Team Leadership, Team Building, Teamwork, Prioritize Workload, Workplace Safety, High Net Worth..., Highly detail oriented, Highly motivated..., Mentoring, Microsoft Office, Staff Development, Coaching Staff, Workshop Facilitation, Process Efficiency, Process Control, Policy Writing, Employee Training, Technical Training, Job Aids, Phone Etiquette, Phone Screening, Photography, Quality Assurance, Quality Control, Research, Analysis, Action Plan Creation, Service Level Agreements, Building Relationships, Relationship Management, P, Homeowners, Excess
Education
College of DuPage 1992 — 1994
Naperville Central High School 1989 — 1992
Colorado Technical University January 2011 - Present
Benedictine University January 2010 - December 2010
Navistar Inc November 2005 - December 2008
Navistar Inc November 2004 - December 2005
Navistar Inc November 2003 - November 2004
Alcatel-Lucent February 2000 - November 2003
Unicare April 1996 - February 2000
Aetna February 1994 - April 1996
Education
Benedictine University 2007 — 2009
MBA, Business Administration and Management, General
Benedictine University
Master of Business Administration (MBA), Business Administration and Management, General
Marina Home Health June 2015 - Present
Allegiance Benefit Plan Management November 2011 - September 2013
Meritain Health November 1998 - May 2011
Unicare September 1986 - April 1998
Skills
Luminx, Claim, Claim Investigation, Insurance, Reinsurance, Disability Insurance, Health Insurance, Claims Management, Professional Liability, Medicare
Education
Cleveland State University 1983 — 1986
BA, Sociology
Cleveland State University 1983 — 1986
Bachelor of Arts (B.A.), Sociology
Coventry Health Care May 2011 - Present
Reliv International November 2008 - Present
Abbott Photography November 1999 - Present
Old Domionion University November 2007 - 2011
Overland Solutions May 2009 - October 2010
CIGNA Healthcare September 2008 - March 2009
Information Providers Inc November 2006 - December 2007
Unicare September 2000 - June 2006
Unicare September 2000 - June 2006
Skills
Health Insurance, Auditing, Insurance, Customer Service, Marketing, Workers Compensation, Health Policy
Education
Moraine Valley Community College Phlebotomy 1994 — 1995
Joliet Junior College
Titus Reginal Hospital May 2015 - Present
Stonebriar Ear Nose & Throat April 2011 - June 2011
Allmedical April 2011 - June 2011
Unicare Life and Health Plano,Texas November 1998 - April 2010
Unicare 2008 - 2010
Unicare October 1999 - January 2008
Clovis Unified School District September 1985 - June 1997
Internal Revenue Service April 1995 - May 1995
Christam Around The World June 1983 - December 1994
HVAC Air Conditioning September 1994 - November 1994
Skills
Claim, PPO, Health Insurance, Insurance, HMO, Medicare, Claims Management, Customer Service, Managed Care, HIPAA, Medicaid, 10 Key, Medical Terminology, Healthcare, Medical Billing, Medical Records, Call Centers
Education
Collin County Community College 2010 — 2010
collen commuity, Health Information Technology
Executrain 1999 — 1999
Certificate, Excell
Kaset International Program /Unicare 1999 — 1999
Certificate, Customer Relations-Skills & Strategies
Clovis Adult School 1984 — 1984
Certificate, General Office
Sierra College of Beauty 1969 — 1970
Board Certified, Cosmetologist
Mariposa Hight School 1966 — 1968
Diploma, Business
Anthem, Inc. (fka as WellPoint, Inc.) January 2008 - Present
UniCare January 2003 - January 2008
John Hancock March 1995 - January 2003
Skills
Litigation Management, Litigation, Health Insurance, Insurance, Claim, HIPAA, Employee Benefits, Workers Compensation, HMO, Medicare, Process Improvement
Education
Southern New Hampshire University
Associate's degree
Boston University
Achieved 60 credits towards Bachelor's Degree, Journalism
Northeastern University
Paralegal Certification
Charles Rutenburg November 2008 - Present
remax realty of joliet May 2007 - Present
Unicare November 1999 - Present
Xerox September 1997 - November 1999
Education
Joliet Junior College 2004 — 2004
Real Estate
Chicago State University 2002 — 2004
Business Mgmt
MassMutual Financial Group September 2000 - Present
Unicare May 1996 - September 2000
MassMutual Financial Group March 1980 - May 1996
Skills
Insurance, Process Improvement, Employee Benefits, Administrative..., Microsoft Excel, Leadership, Human Resources, Vendor Management, System Administration, Visio, Employee Relations, Microsoft Office, SharePoint, Software Documentation, Call Centers, Customer Satisfaction, Program Management, Strategic Planning, Business Analysis, Business Process..., Risk Management
Education
Holyoke Community College
MetLife June 2000 - June 2006
Unicare May 1996 - August 1999
Skills
Microsoft Word, Customer Service, Outlook, Microsoft Office, Insurance, Access, PowerPoint, Microsoft Excel, Data Entry, Customer Satisfaction, Public Speaking, Nonprofits, Training, Social Media, Team Building, Leadership
Education
Capella University 2009 — 2013
Master of Business Administration (MBA)
Ashford University 2006 — 2009
Organizational Management
Aon Hewitt January 2013 - Present
KMN Contracting August 2012 - December 2012
Anthem / Unicare / Wellpoint 07/2000 - 03/2012 February 2009 - March 2012
Unicare / Wellpoint December 2007 - February 2009
Unicare September 2003 - August 2007
Great West Life July 2000 - September 2003
Skills
Six Sigma, Process Improvement, System Transitioning, Microsoft Office, Accounting, Financial Management, Accounts Payable, Accounts Receivable, Health Insurance, COBRA, Medicare, Claims Handling, Managerial Finance, General Ledger, Business Process, Access, Auditing, Leadership, HIPAA, Data Analysis, Software Documentation, Budgets, Sarbanes-Oxley Act, Customer Service, Managed Care, Employee Benefits, Account Reconciliation, Healthcare, Microsoft Excel, Business Requirements, Life Insurance, Program Management, Human Resources, Management
Education
MicroTrain 2013 — 2014
Six Sigma/Lean Certification
Governors State University
Accounting
Joliet Jr College
Accounting and Computer Science
Project Management Institute
Currently Studying, PMP Certification
Catholic Charities of the Archdiocese of Chicago August 2014 - Present
Providence Life Services May 2012 - May 2014
Community Housing Advocacy & Development May 2013 - July 2013
Wheaton Christian Reformed Church May 2010 - May 2013
TCF Bank September 2011 - May 2012
Universal Taxi October 2008 - August 2009
Meijer May 2008 - October 2008
SOURCECORP February 2008 - March 2008
Unicare August 2007 - January 2008
US Navy November 2001 - November 2006
Skills
Customer Service, Human Resources, Digital Photography, Writing, Event Planning, Management, Access, Program Management, Training, Leadership, Microsoft Word, Microsoft Office, Public Speaking, Nonprofits
Education
Elmhurst College 2012 — 2014
Bachelor's Degree, Urban Studies/Minor in Political Science
College of DuPage 2009 — 2011
Political Science
Wheaton Academy West
Wheaton North High School
Volvo Group Headquarters: HR Services February 2014 - Present
Volvo Group Headquarters: Accounting and Company Control; HR Services June 2010 - January 2014
Volvo Logistics September 2007 - June 2010
Unilin March 2005 - August 2007
Provider Business Services, High Point, NC 2003 - 2005
Aon January 1998 - May 2003
Unicare January 1996 - January 1998
Prudential Insurance January 1994 - January 1996
Skills
Process Improvement, Change Management, SAP, Continuous Improvement, Business Analysis, Forecasting, Supply Chain Management, Automotive, Six Sigma, Business Process, Logistics, Purchasing, Leadership, Project Management, Management, CRM, Operations Management, Program Management, Analysis, Training, Supply Chain, Customer Service, Microsoft Excel, ERP, Accounting, Business Process..., Customer Satisfaction, Software Documentation, Marketing, New Business Development, Lean Manufacturing, Budgets, Inventory Management, Cross-functional Team..., Supply Management, Pricing, SAP R/3, Sales, Team Management
Education
High Point University, High 2006 — 2008
BS, Business Administration
Guilford Technical Community College 1994 — 1996
Associates, Pre-Liberal Arts
MassageLuxe September 2012 - Present
Illinois Wellness Group August 2012 - Present
Populus Group August 2011 - December 2011
Unicare April 1997 - December 2010
SNI Management April 1996 - April 1997
Bolingbrook Family Medicine 1988 - 1996
Skills
Employee Benefits, Medicare, Insurance, Team Building, Benefits Administration, Leadership, Underwriting, Health Insurance, Microsoft Office, Customer Service, Call Center, Healthcare, Call Centers, Access, Coaching, Training
Education
Cortiva Institute-Chicago 2011 — 2012
Certified, Licensed Massage Therapist
Bolingbrook High School
Business
Blue Shield of California July 2013 - Present
WellPoint October 2008 - July 2013
WellPoint February 2008 - October 2008
WellPoint February 2007 - February 2008
WellPoint June 2006 - February 2007
Anthem Blue Cross September 2004 - June 2006
WellPoint January 2004 - September 2004
Anthem Blue Cross February 2000 - January 2004
Anthem Blue Cross January 1999 - February 2000
Unicare September 1998 - January 1999
Skills
Insurance, Health Insurance, Process Improvement, Program Management, Strategic Planning, Healthcare, Medicare, Managed Care, Team Building, Project Management, Quality Improvement, Healthcare Information..., Leadership, Data Analysis, Visio, Outsourcing, Health Policy, Training, Healthcare Management, Business Process..., Organizational..., Medicaid, Utilization Management, Disease Management, Budgets, Strategy, Team Leadership, Performance Management, Change Management, HMO, Healthcare Industry, Provider Relations, Case Managment, Management, HIPAA, Call Centers, Claim, Medicare Part D, Affinity Groups, Case Management, Employee Benefits, Network Development, PPO, Executive Management, Health Care Reform, NCQA
Education
California State University-Northridge 2006 — 2008
M.S., Family and Consumer Sciences
California State University-Northridge 2002 — 2004
B.A., Sociology
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - Present
The TriZetto Group July 2011 - April 2012
Blue Cross Blue Shield of Illinois April 2011 - July 2011
Wellpoint 2007 - March 2010
WellPoint 2003 - 2007
WellPoint 2001 - 2003
WellPoint 1999 - 2001
Unicare 1997 - 1999
Skills
Health Insurance, Business Analysis, Project Management, Product Development, Operations Management, COBRA, Insurance, Managed Care, Process Improvement, SDLC, Vendor Management, Cross-functional Team..., Product Management, Healthcare, Strategic Planning, Claim, Employee Benefits, HIPAA, Management, Medicare, Project Delivery, Strategic Consulting, Strategic Thinking, Training
Education
Illinois State University
B.S., Occupational Safey
EPCHS
EPCHS
MicroTrain
Six Sigma Green Belt Training
MicroTrain
Business Analysis Workshop
Right Management
RSA Medical 2006 - Present
Holy Cross Catholic Church 2005 - Present
RSA Medical January 2005 - July 2006
UniCare 2004 - 2005
Unicare April 1996 - 2004
Hallmark Services Corporation (BCBSIL) October 1994 - 1996
Wellpoint 1990 - 1994
Skills
Health Insurance, Medicare, Insurance, Healthcare, Healthcare Management, Process Improvement, Case Managment, HIPAA
Education
College of the Desert 1978 — 1982
Registered Nurse, Nursing
Zurich North America July 2013 - Present
OfficeMax Corporate October 2012 - December 2012
New Birth Christian Center March 2010 - August 2011
Unicare December 2006 - January 2010
Unicare October 2002 - November 2006
Medi-systems corp July 2001 - October 2002
Market USA November 2000 - July 2001
Skills
Insurance, Job Scheduling, Administrative..., Microsoft Office, Telephone, Human Resources, Events, Medical Terminology, Customer Service, Microsoft Excel, Outlook, Microsoft Word, Training, Troubleshooting, Invoicing, Interviews, Call Centers
Education
Ashford University 2008 — 2013
Bachelor of Arts, Communications
Ashford University 2008 — 2013
B.A. Communication, Business; writing, communications, public relations
2000 Illinois School of health Careers/ Medical assistant-Billing 2000 — 2000
Diploma, Medical Assistant/Billing
Robert Morris University - Illinois
GED
CareMedic Systems Medical BillingMedical Management Professionals2004 - 2006
Advocate Health Partners Operations 1999 - 2001
UniCare 1998 - 1999
The Signature Group 1993 - 1995
MetLife 1988 - 1989
Allstate Life 1988 - 1989
Education
Harper College
Beginners Depot Child and Family Development Center September 2014 - March 2015
Bank One Capital Corporation 2000 - 2003
Unicare 1997 - 2000
Skills
Access, Microsoft Excel, Customer Service, Gift Baskets, Crochet, Corporate Gifts, Custom Invitations, Accounts Receivable, Entrepreneurship, PowerPoint, Online Research, Accounts Payable, Proofreading, Photoshop, MS Word, MS PowerPoint, MS Access, MS Excel, Print Shop, Adobe Photoshop, Administrative Assistant, General Office Skills, Color Printing, Paper Craft, Coupons, Experience Working with..., Microsoft Word, Event Tickets, Design Event programs, Wise Coupon..., Early Childhood..., Child Development, mandated reporter, CPR Certified, AED, First Aid Training, Team Building, Microsoft Office, Public Speaking, Strategic Planning
Education
City Colleges of Chicago-Olive-Harvey College 2014 — 2015
Basic Certificate, Child Development - Pre-School Education, 3.81
City Colleges of Chicago-Richard J Daley College 2014 — 2015
Basic Certificate, Child Development - Pre-School Education, 3.81 GPA
Northwestern Business College 1995 — 1997
Associate's degree, Accounting and Business Administration
Lindblom 1989 — 1991
City Colleges of Chicago-Richard J Daley College
Child Development - Pre-School Education
Chicago State University
Blue Cross & Blue Shield Association March 2008 - Present
Sedgwick CMS August 2002 - January 2008
Unicare September 2000 - August 2002
United Healthcare May 1999 - September 2000
LaPorte Hospital May 1991 - May 1999
Skills
Insurance, Medicare, Medicaid, Customer Service, Managed Care, Health Policy, Health Insurance, Program Management, Healthcare, Strategic Planning, Nonprofits, Data Analysis, Hospitals, Team Building, Disease Management, Employee Relations, Provider Relations, Vendor Management, Policy, Utilization Management, Disability Insurance, Vendor Relationship...
Education
Ivy Tech Community College 1993 — 1995
Certificate in Practical Nursing, Practical Nursing (LPN)
Commonwealth Business College 1986 — 1988
Associate degree, Business Management
United Healthcare May 2000 - Present
Unicare June 1995 - May 2000
Skills
Health Insurance, Medicare, Insurance, Provider Relations, Claim, Medicaid, Managed Care, Medicare Part D, Employee Benefits, Utilization Management, Disability Insurance, Customer Service, Underwriting, HIPAA, Call Center
Education
Kaplan University 2011 — 2013
Associate Degree, Applied Science in Business Administration and Management, General, 3.93
Illinois Valley Community College May 2010 - Present
Illinois Valley Community College January 2007 - May 2010
Illinois Valley Community College May 2004 - May 2010
Illinois Valley Community College August 2001 - May 2004
Illinois Valley Community College August 2002 - December 2002
Unicare August 1993 - February 2001
Prudential Insurance April 1992 - August 1993
Kable October 1984 - July 1991
Skills
Higher Education, Troubleshooting, Computer Hardware, Windows 7, System Administration, Public Speaking, Hardware, Teaching, Customer Service, Technical Support, Soundbooth, Sound, AV, Software Installation, Microsoft Office, Training, Marketing, Team Building, Software Documentation, Staff Development, Programming, PowerPoint, Strategic Planning, Microsoft Word, Problem Solving, Microsoft Excel, Event Planning, Leadership Development, Process Improvement, Publishing, Operating Systems, Networking, Leadership, Fundraising, XP, Distance Learning, Account Management, Budgets, Management, Microsoft Office 2007, Nonprofits, Sales, OS X, Editing, Research, Recruiting, Active Directory, Access, Windows, Outlook
Education
Extron Electronics 2014 — 2014
EAVA Certified, Electronics, Networking in Audio-Visual
IAITAM 2009 — 2009
CSAM, Software Asset Management
Illinois Valley Community College 2001 — 2003
AAS, Network Administration, Microcomputers
Highland Community College 1986 — 1989
Business, Marketing
Fastenal June 2015 - Present
EMSI September 2014 - January 2015
RSA Medical July 2006 - August 2014
Unicare August 2000 - July 2006
Jewel Food Stores November 1989 - July 2000
Sportmart Distribution Center September 1991 - March 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Training, Management, Research, Customer Service, Process Improvement, Outlook, Healthcare, Data Entry, Teamwork, Time Management
Education
Joliet Junior College 2015 — 2018
Associate of Science (A.S.), Registered Nursing/Registered Nurse
HCC Medical Insurance Services May 2015 - Present
CNO Financial Group April 2014 - April 2015
CNO Financial Group March 2012 - April 2015
CNO Financial Group November 2010 - May 2012
WellPoint December 2009 - October 2010
Unicare April 2006 - December 2009
WellPoint April 2003 - April 2006
Accenture 1998 - 2003
Accenture 1998 - 2003
Skills
Data Warehousing, Consulting, Process Improvement, Acquisition Integration, Business Process, Program Management, Business Process..., Leadership, Project Management, Financial Forecasting, Strategy, Health Insurance, Insurance, Analysis, Management, Risk Management, Strategic Planning, Financial Analysis, Employee Benefits, Finance, Business Analysis, Team Building
Education
Illinois State University 1991 — 1995
MBA, Finance
Illinois State University 1991 — 1995
Bachelor of Science (B.S.), Finance and Financial Management Services
Can2Cann January 2005 - Present
TEKsystems June 2000 - April 2005
Unicare April 1995 - May 2000
Skills
Social Media Marketing, Personal Branding, Customer Satisfaction, Strategic Planning, E-commerce, WordPress, Sales, Web Design, SEO, Google Analytics, Google Adwords, Customer Service, Training, Program Management, Cross-functional Team..., Management, Recruiting, Budgets, Human Resources, Interviews
Education
Collin County Community College
Internet Marketing Certification
University of the Incarnate Word
Marketing, Business
Bodylitics 2011 - Present
Yum! Brands April 2012 - December 2013
WellPoint June 2007 - March 2012
WellPoint 2008 - 2011
Unicare 2007 - 2008
Frankfort High School January 2003 - June 2007
Skills
Training, Leadership Development, Leadership, Team Building, Employee Training, Coaching, Instructional Design, Public Speaking, Management, Body Language, Organizational..., Performance Consulting, Program Management, Talent Management, Insurance, Health Insurance, Employee Benefits, Organizational..., Presentation Skills..., Strategy, Instructor-led Training
Education
University of Louisville 2005 — 2007
Master of Education, K-12
Eastern Kentucky University 1998 — 2002
B.A, English Teaching 8-12
Simplified Accounting January 2013 - Present
Illinois Department of Revenue January 2010 - June 2012
Illinois Department of Revenue January 2008 - January 2010
UniCare August 2007 - January 2008
Integrity Piping March 2007 - January 2008
Lighthouse Financial Group December 2003 - March 2007
Skills
Microsoft Office, Customer Service, Office Management, Social Media, Microsoft Word, Microsoft Excel, Public Speaking, Accounting, Tax Accounting, Bookkeeping, Payroll Services, New Business Set-up, Operations Management, Social Networking, Team Building, Leadership, Nonprofits, Small Business, Income Tax, Training, Budgets, Tax, Accounts Receivable, Management, Accounts Payable, Payroll, QuickBooks
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master of Arts (MA), Accounting and Financial Management
DeVry University-Illinois 2004 — 2007
Bachelor's degree, Accounting
AccentCare dba Texas Home Health August 2015 - Present
Guardian HealthCare An Evolution Health Company August 2013 - August 2015
Sleeper Sewell Insurance Services May 2007 - January 2009
Sleeper Sewell Insurance Services February 2001 - March 2007
Unicare January 1997 - February 2001
Skills
Spreadsheets, Insurance, Account Management, Customer Service, Organization, Claims Resolution, Billing Solutions, Multi Tasking, Troubleshooting, Microsoft Excel, Microsoft Word, PowerPoint, Strong Analytical Skills, Highly detail oriented, Work in A Fast Paced..., Typing, People Skills, First Aid & CPR..., Medicare, Medicare Advantage, Commercial Insurance, Management, Home Health Agencies, Employee Benefits, Team Building, Sales, Healthcare, Process Improvement, Health Insurance, Training, HIPAA
Education
The American College 2006 — 2007
Designation School, Insurance
Collin County Community College 1997 — 1999
Business Administration and Management, General
Plano East Senior High School 1995 — 1997
Diploma, All
Town of South Hadley October 2013 - Present
Town of South Hadley May 2012 - October 2013
Excel Nursing March 2003 - May 2012
Unicare January 2001 - November 2002
Unicare January 1998 - January 2001
Skills
Customer Service, Research, Healthcare, Management, Wellness, Payroll, Government, Marketing, Human Resources, Administrative..., Data Entry, Office Administration, Office Management, Administration, Microsoft Office, Microsoft Excel
Education
American International College
Master of Arts (M.A.), Clinical Psychology
Springfield Technical Community College
Associate's degree, Office Administration
Western New England University
Bachelor's degree, Psychology
UnitedHealth Group July 2009 - Present
Unicare February 2001 - February 2008
Unicare April 1995 - January 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Photoshop, Public Speaking, Editing, Java, Data Entry, Account Management, Healthcare, Employee Benefits, Process Improvement, Health Insurance, Managed Care, Team Building, Insurance
Education
El Centro College 1976 — 1980
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CUNA Mutual Group February 2011 - August 2013
MHBT December 2005 - October 2010
Unicare 2000 - 2005
Skills
Spanish, Health Insurance, Consultancy
Education
Central College 1996 — 2000
BA, Business Management, Marketing, Spanish
PulteGroup, Inc. August 2014 - Present
AmerisourceBergen June 2013 - August 2014
PulteGroup, Inc. November 2003 - January 2013
Dynacast March 1999 - November 2003
Unicare September 1995 - March 1999
MetLife October 1991 - September 1995
Skills
Contract Management, Customer Satisfaction, Negotiation, Customer Service, Budgets, Team Building, Process Scheduler, Process Improvement, Microsoft Office, Account Management, Forecasting, Residential Homes, Leadership, Management, Team Leadership, New Business Development, Contract Negotiation
Education
Aurora University 1990 — 1991
History / Political Science
Augustana College 1987 — 1991
History / Political Science
Ingalls Memorial Hospital March 2004 - Present
Northwest Communty Healthcare Wellness January 2000 - October 2004
Unicare July 1998 - October 2000
Skills
Compliance, Business Analysis, Business Process...
Education
Concordia University-Wisconsin 2003 — 2007
Master of Business Administration (M.B.A.), Project Management
Illinois State University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
The Iron Yard September 2015 - Present
Easter Seals North Georgia May 2010 - September 2015
Bound To Be Read Books September 2005 - May 2015
Atlanta Intown Mortgage March 2005 - May 2010
Upshaw Lending Professionals September 2003 - March 2005
First Financial Mortgage Services May 2003 - September 2003
Unicare September 1996 - May 2003
Education
Art Institute of Atlanta 1999 — 2001
Associate of Arts, Multimedia & Web Design
University of Texas at Arlington 1986 — 1991
Bachelor of Arts, Communications
The Iron Yard
Allmark Properties October 1991 - February 2015
Technicolor 1980 - 1982
Unicare October 1979 - October 1980
Skills
Advertising, Online Marketing, Apartments, Promotions, Real Estate, Commercial Photography, Writing, Sales, Residential Homes, Social Media Marketing, Selling, Property Management, Rentals, Property, Market Analysis, Management, Marketing, Team Building, Marketing Strategy
Education
California State University-Fullerton 1975 — 1979
BA, Communications
Upland High School 1971 — 1975
Unicare July 2004 - Present
H&R Block January 2012 - April 2013
Solavei 2013 - 2013
Self Employed September 2010 - September 2012
Access Telemarket April 2002 - October 2004
The Eagle-Tribune September 2002 - March 2003
Metro One Telecommunications June 2002 - August 2002
McKesson October 2001 - June 2002
lucent technologies March 2001 - June 2001
Dunkin Donuts June 1999 - February 2001
Skills
Social Networking, Team Building, Analysis, Process Improvement, Leadership, Customer Service, Social Media Marketing, Coaching, Insurance, Strategic Planning, Word, Microsoft Office, Excel, PowerPoint, Social Media, Problem Solving, Fundraising, Access, HTML, Photoshop, Outlook, Windows, Supervisory Skills, Data Analysis, InDesign, Web Design, Graphic Design, Video Editing, HIPAA, EDI, WordPress, health insurance, Training, Marketing, Online Marketing
Education
Northern Essex Community College 2006 — 2011
Computer Science
Ashford University
Business Informations Systems
Northern Essex Community College
Northern Essex Community College
Associates Degree, Computer Science; Application Option
Nuance Communications September 2011 - Present
The Forum Corporation September 2000 - October 2011
Unicare January 1997 - 2000
John Hancock Life Insurance Company (U.S.A.) 1994 - 1997
Skills
Salesforce.com, Webinars, Program Management, Project Management, Change Management, Team Leadership, Enterprise Software, Team Building, Cross-functional Team..., Process Improvement, Strategic Planning, Vendor Management, Business Analysis, Leadership
Education
Framingham State University 1989 — 1993
BS, Education
The George Washington University - School of Business
Graduate Certificate, IT Project Management, PMP Certified
Clark University
Graduate Certificate, Client Server Programming and Web Development
City Colleges of Chicago March 2011 - Present
DePaul June 2005 - September 2010
Northwestern University July 2000 - June 2005
Andersen Consulting October 1999 - December 1999
Unicare June 1999 - October 1999
Rags to Riches October 1992 - April 1999
Skills
Training, Databases, Higher Education, Business Intelligence, Teaching, Research, PeopleSoft, Editing, Data Analysis, Consulting, SharePoint, Management, Project Management, Psychotherapy, Academic Advising, SQL, Nonprofits, Tableau, Business Process..., IT Operations, Database Admin, Marketing Communications, Reporting & Analysis, Legal Issues, Computer Diagnostics, Medical Diagnostics, Performance Metrics, Report Writing, Technical Writing, Creative Strategy, Relationship Building, Customer Relations, Vendor Management, Knowledge Management, Leadership, Operations Management, Public Speaking, Program Management, Software Quality..., Retail, Sales, Strategy, Troubleshooting, Program Development
Education
DePaul University 1987 — 1991
BA
First Group America September 2009 - Present
Revelink (Software division of IPS) September 2006 - September 2009
First Student Transportation April 2005 - September 2006
Portsmouth Christian Academy July 2003 - August 2006
John Hancock Insurance Company December 1999 - June 2002
Data General February 1999 - May 1999
Unicare October 1998 - February 1999
State Street Bank January 1997 - October 1998
Hanold Corporation December 1996 - December 1996
Essex Corporation November 1995 - November 1996
Skills
PL/1, JCL, CICS, Troubleshooting, Windows, Mainframe, SQL, C, Documentation, VSAM, TSO, Software Documentation, Networking, Unix
Education
Med Pro-Educational 2012 — 2012
Certificate, EKG Technician, 3.95
Daniel Webster College 2002 — 2004
Certificate of completion, Microsoft .NET
Northern Michigan University 1979 — 1985
Bachelors of Science, Computational Mathematics / Physics
Allscripts (Formerly Eclipsys) January 2006 - Present
Allscripts (formerly Eclipsys) January 2006 - October 2010
McKesson Health Solutions 2004 - 2006
Unicare 2003 - 2004
Fallon Community Health Plan 2003 - 2003
Parker International 1999 - 2002
Skills
Primary Research, Salesforce.com, Market Research, Competitive Intelligence, Oracle Applications, Siebel, Writing, Sales Operations, Sales Support Tools, Executive Reporting, Financial Forecasting, Marketing Strategy, CRM Integration, CRM, Healthcare Information..., Healthcare Industry, EHR, EMR, Healthcare Analytics, Sales Process, Marketing Communications, Managed Care, Hospital Information..., Strategic Planning, Business Strategy, Team Building, Team Leadership, Strategic Communications, Communication, Competitive Analysis, Management, Analysis, Strategy, Leadership, Marketing Research, Forecasting
Education
Boston University
MS, Public Relations and Market Research
Syracuse University
BA, Polical Science and English
Downey Financial Group January 2011 - Present
SE Leite and Company May 2010 - October 2010
RSA Medical May 2009 - April 2010
Hallmark Services Corporation, Health Care Services Corporation March 2005 - May 2009
Hallmark Services Corporation March 2005 - May 2009
Unicare April 2003 - March 2005
WellPoint March 2000 - March 2005
Unicare January 2000 - January 2005
Unicare August 2001 - April 2003
Education
Brigham Young University 1998 — 2000
Brigham Young University
Brigham Young University
Sears Tower
Sears Tower
UNICARE
Accretive Health July 2007 - Present
Wolcott, Wood and Taylor, Inc. December 2001 - July 2007
Unicare August 2000 - December 2001
UnitedHealth Group August 1998 - August 2000
Skills
Healthcare Information..., Process Improvement, EHR, HIPAA, Business Analysis, Healthcare Management, Business Process..., Project Management, Healthcare Analytics, Hospitals, Healthcare, Analysis, Revenue Cycle, Healthcare Consulting, Revenue Cycle Management, Data Analysis, Leadership, Medicare, Training, Strategic Planning, EMR, Management, Change Management, Management Consulting, Managed Care, Healthcare Industry
Education
Governors State University 2005 — 2008
Master of Health Administration (MHA)
U.S. Cellular March 2005 - Present
U.S. CELLULAR CORPORATION January 2005 - Present
Roosevelt University January 2003 - January 2005
Institute for Continued Learning at Roosevelt University 2003 - 2005
UNICARE LIFE AND HEALTH INSURANCE January 1996 - October 2002
Unicare 1996 - 2002
ASHLAND CHEMICAL January 1993 - January 1996
AMERITECH, TWO WESTBROOK CORPORATE CTR January 1987 - January 1993
Education
Benedictine University 2010 — 2013
8 class to graduation, Organizational Leadership concentration H.R.
Austin High School
Illinois State University
General Studies
Roosevelt University
Organizational Leadership
Boston University April 2013 - Present
Consultant January 2009 - Present
UniCare June 1997 - December 2008
Blue Cross Blue Shield of MA June 1992 - March 1997
Towers Perrin 1988 - 1991
New England Life 1984 - 1988
John Hancock Financial Services 1982 - 1984
Shiloah Insurance May 1982 - November 1982
John Hancock Financial Services 1977 - 1981
Skills
Health Insurance, Insurance, Data Analysis, Underwriting, Employee Benefits, Leadership, Medicare, Actuarial Science, Managed Care, Analysis, Program Management
Education
Brown University 1973 — 1977
Sc.B., Mathematics
Classical High School 1970 — 1973
Blue Cross and Blue Shield of MA May 2000 - Present
CIGNA Health and Life Insurance Company September 1997 - May 2000
Unicare May 1997 - September 1997
Fallon Community Health Plan July 1995 - May 1997
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Health Savings Accounts, Strategic Planning, Customer Service, Brokers, Underwriting, Account Management, Life Insurance, Leadership, Managed Care, Benefits Administration, Process Improvement, Management
Education
Providence College 1991 — 1995
Bachelor of Applied Science (BASc), Marketing and Finance
Anna Maria College 1996 — 1998
Master of Business Administration (M.B.A.), Business/Health Care Administration
MassMutual March 2008 - Present
MassMutual Financial Group 2008 - Present
Genworth Financial March 2001 - January 2007
Genworth Financial (Formerly GE Financial Assurance/Now Sunlife) 2001 - 2007
GE Financial March 2001 - July 2004
Genworth - Long Term Care Insurance 2000 - 2004
UNICARE 1994 - 2001
MassMutual 1994 - 1996
Bellevue Downtown Association, Bellevue, WA 1992 - 1994
Digital Equipment Corporation, Seattle, WA 1989 - 1991
Skills
Process Improvement, Training
Education
University of Phoenix 2002 — 2005
Bachelors, Business Management
Holyoke Community College 1974 — 1976
Associates, Business Studies
ARAMARK July 2013 - Present
Crothall Healthcare July 2012 - June 2013
Crothall Healthcare December 2009 - July 2012
NAHSE 2010 - 2012
Rush University Medical Center November 2004 - May 2009
Unicare 2004 - 2004
UNICARE 2002 - 2004
UNICARE 2001 - 2002
Skills
Forecasting, Budgeting, Project Planning, Analysis, Healthcare, Process Improvement, Strategic Planning, Risk Management, Financial Analysis, Budgets, Leadership, Team Building, Contract Negotiation, Operations Management, Data Analysis, Financial Reporting, Management, Project Management, Finance, Time Management, Strategic Financial..., Accounting, Policy, Strategy, Sales, Change Management, Managerial Finance, Training
Education
Loyola University of Chicago - Graduate School of Business 2009 — 2009
Master of Business Administration (M.B.A.), Project Management Certificate Program
Loyola University Chicago 1998 — 2001
MBA, Marketing, International Business and Accounting
Hampton University 1991 — 1995
BS, Finance
Viant January 2012 - Present
Viant January 2011 - January 2012
Windmill Environmental Services, LLC2009 June 2009 - December 2010
Argent Mortgage 2004 March 2006 - August 2007
2004-2006 March 2004 - August 2006
Washington Mutual2003-2004 January 2003 - March 2004
Unicare January 1998 - January 2002
Unicare January 1996 - January 1998
Unicare January 1993 - January 1997
Unicare January 1991 - January 1993
Skills
Provider Relations, Sales, HMO, Customer Satisfaction, CRM, Training, Management, Marketing, PPO, Customer Service, Network Development, Recruiting, Insurance, Healthcare
Education
Aurora University 1976 — 1982
B.A, Sociology and Biology
Rentech January 2015 - Present
Rentech December 2013 - January 2015
Sierra Nevada Corporation February 2013 - December 2013
In Transition July 2012 - February 2013
Employers Insurance Group December 2008 - July 2012
Employers Insurance Group December 2007 - December 2008
Employers Insurance Group October 2005 - November 2007
Employers Insurance Group February 2000 - October 2005
Unicare August 1990 - March 1998
Skills
SDLC, Data Warehousing, Business Intelligence, Change Management, PMP, ITIL, SOX, PMI, Vendor Management, MS Project, ETL, Visio, SharePoint, Process Improvement, Hyperion, Customer Focus, Team Building, Customer Relations, Analysis, Strategic Planning, Budgeting, IT Management, Software Project..., Access, Mentoring, COBIT, Business Analysis, Project Planning, PMBOK, IT Strategy, Vendor Relations, Requirements Analysis, Certified Project..., Cognos, Requirements Gathering, Team Leadership, Cross-functional Team..., Leadership, Budgets, Sarbanes-Oxley Act, Project Management, PMO, Program Management, Governance, Project Portfolio..., Disaster Recovery, Management, IT Service Management, Business Requirements, Data Modeling
Education
Project Management Institute 2006 — 2007
PMP, Project Management
Boston University 2005 — 2007
Project Management, Project Management
Fullerton College 2000 — 2002
California State University-Fullerton 1989 — 1993
Business Administration and Management, General
Mt. San Antonio College 1989 — 1991
ARAMARK October 2013 - Present
ARAMARK October 2012 - October 2013
ARAMARK Refreshment Services September 2008 - October 2012
LaSalle Bank/Bank of America September 2001 - April 2008
Unicare February 1997 - August 1999
Weber Stephen Products May 1995 - February 1997
Skills
Employee Benefits, Leadership, College Recruiting, Policy, Applicant Tracking..., Employee Relations, Interviews, Employment Law, Employee Engagement, Coaching, Strategy, Onboarding, Conflict Resolution, Hiring, Succession Planning, Management, Microsoft Office, Change Management, Customer Retention, Customer Service
Education
Cincinnati State - Midwest Culinary Institute
Culinary Arts Technology
Illinois State University
Bachelor of Science, Industrial and Organizational Psychology
State Street Global Advisors July 2010 - Present
State Street March 2009 - July 2010
State Street February 1999 - March 2009
State Street Global Advisors 1999 - March 2009
Unicare April 1997 - February 1999
St. Mary's Woman and Infant Center July 1996 - April 1998
Progressive Insurance January 1991 - July 1996
Skills
Administrative..., Executive Management, Lotus Notes, Outlook, Office Administration, Visio, PeopleSoft, Customer Service, Accounts Receivable, Microsoft Office, Microsoft Excel, Training, Recruiting, Insurance, Payroll, Accounting, SharePoint, Human Resources, Office Management, Professional Services, Interviews, Calendaring, Employee Benefits, Invoicing, Management, Adobe Acrobat, Vendor Management, Employee Relations, PowerPoint, Microsoft Word, Travel Arrangements, Process Scheduler, Leadership, Software Documentation, Data Entry, Expense Reports, Executive Support, Analysis, Confidentiality, Budgets, College Recruiting, Onboarding, Financial Services, Process Improvement, Time Management
Education
Eastern Nazarene College 1994 — 1996
BSBA, Small Business Administration/Management
Lesley University 1993 — 1993
Business Administration and Management, General
Quincy College 1992 — 1993
Associates, Business
Newbury College 1985 — 1986
Accounting
Marine Corps Community Services July 2009 - Present
USMC, Marine Corps Community Services January 2006 - July 2009
Marine Corps Community Services July 2003 - December 2005
Marine Corps Community Services August 2002 - June 2003
Self-employed July 1998 - June 2002
Unicare 1997 - 1998
CSULB 1988 - 1990
Nordstrom 1983 - 1987
Skills
Leadership Development, Human Resources, Training, Team Building, Change Management, Management, Recruiting, Government, Employee Benefits, Policy
Education
California State University-Long Beach 1987 — 1991
M.S.--all but thesis, Organizational/Personnel Psychology
University of California, Los Angeles 1972 — 1975
B.A., English
Tel Aviv University 1970 — 1971
Retired February 2007 - Present
John Hancock Financial Services 2001 - 2006
IBM Global Services November 2000 - July 2005
P&H Solutions September 1999 - November 2000
State Street September 1998 - September 1999
Unicare March 1997 - September 1998
John Hancock January 1982 - March 1997
Skills
Solaris, Project Management, Data Center, Customer Service, Vendor Management, Windows Server, SDLC, Integration, Disaster Recovery, Unix
Education
MGH Institute of Health Professions 2005 — 2007
Cert in Medical Imaging, Medical Imaging
Bridgewater State University 1979 — 1981
Computer Science
Massachusetts College of Pharmacy and Health Sciences 1966 — 1971
Valence Health March 2015 - Present
FlexTech, Inc. July 2014 - Present
HealthEdge June 2013 - July 2014
Aldera (formerly Healthation) April 2005 - May 2013
Celtic Insurance November 2003 - April 2005
Westlake Financial Services May 2003 - November 2003
Unicare June 2001 - May 2003
American Medical Management 1997 - May 2001
Health Direct 1994 - 1997
Other Employment Experience 1984 - 1994
Skills
Managed Care, Insurance, Process Improvement, Business Analysis, Health Insurance, HIPAA, Claim, Healthcare Information..., Medical Billing, Software Documentation, Health Policy, Project Management, Visio, New Business Development, COBRA, Requirements Analysis, Microsoft Office, Microsoft Word, Negotiation, Requirements Gathering, Business Process, Coaching, Strategic Planning, Vendor Management, Access, Management, Software Project..., Program Management, Benefits Administration, SDLC, Customer Service, Outlook, Employee Benefits, Business Process..., Team Leadership, Business Intelligence, Account Management, Team Building, Medicaid, Analysis, Medicare, SharePoint, Budgets, EDI, HMO, Healthcare, Change Management, Cross-functional Team..., Training, Microsoft Excel
Education
Indiana University Bloomington 1967 — 1968
N/A, Elementary Education
Northwestern Memorial Hospital July 2006 - Present
Advocate Health Care 2001 - July 2006
Unicare 1999 - 2001
Skills
Clinical Research, Healthcare, Hospitals, Healthcare Management, Managed Care, Medical Staff..., HIPPA, Time Management, Compliance, Auditing, HIPAA, Patient Safety, Microsoft Office, PowerPoint, Microsoft Excel, Process Improvement, Customer Service, Medical Terminology, Microsoft Word, Outlook, Legal Research, Policy, Event Planning
Education
City Colleges of Chicago-Harold Washington College 1998 — 2000
Associate of Arts and Sciences (AAS), Business Administration and Management, General
DePaul University 1997 — 1998
College of DuPage
Associate of Arts and Sciences (AAS), Business Administration and Management, General
City Colleges of Chicago-Malcolm X College
Associate of Arts and Sciences (AAS), Early Childhood Education and Teaching
Unicare September 2008 - Present
Health Net of California June 2006 - September 2008
Education
California State University-Northridge 1998 — 2001
Huntleigh McGehee May 2004 - Present
Willis June 1997 - May 2004
Unicare July 1996 - May 1997
United Healthcare June 1993 - June 1996
Skills
Employee Benefits, Brokers, Workers Compensation, Insurance, Strategic Planning, Underwriting, Sales, Microsoft Office, Health Insurance, Disability Insurance, Umbrella Insurance, Property & Casualty..., Life Insurance, Team Leadership, Training, Liability, Account Management, Leadership, Commercial Insurance, Team Building, Negotiation, New Business Development, Professional Liability, Sales Management, Risk Management, Leadership Development, Customer Service, Casualty, Claim
Education
Drake University 1985 — 1990
Bachelor of Business Administration (BBA), Finance & Insurance
Ford Motor Company August 2014 - Present
Ford Motor Company March 2014 - August 2014
Ford Motor Company January 2012 - February 2014
Ford Motor Company May 2010 - December 2011
Ford Motor Company May 2007 - April 2010
Ford Motor Company April 2005 - March 2007
Ford Motor Company June 2002 - March 2005
Ford Motor Company September 2000 - May 2002
Unicare January 2000 - August 2000
Unicare April 1996 - December 1999
Education
Central Michigan University 2001 — 2007
Master's of Science in Administration, Human Resources Management
Wayne State University 1992 — 1995
Bachelor's of Science, Criminal Justice
Henry Ford Community College 1990 — 1992
Associate of Arts (AA), Criminal Justice
Benefits, Inc. May 2007 - Present
Unicare 1994 - 2006
Northwestern National Life 1980 - 1993
Skills
Managed Care, Disability Insurance, Health Insurance, Health Savings Accounts, Underwriting, Employee Benefits, Insurance, Brokers, Life Insurance
Education
Houston Baptist University 1979 — 1983
BA, Management & Psychology
National Imaging Associates December 2008 - Present
Multiplan August 2005 - December 2008
Private Healthcare Systems August 2005 - December 2008
Beech Street Corporation June 2002 - August 2005
Unicare June 1997 - July 2002
PCMC May 1999 - June 2002
American General August 1990 - September 1993
Sylvania Country Club May 1988 - November 1990
Education
Bowling Green State University 1985 — 1989
BSBA, Healthcare Administration
St. Francis 1981 — 1985
UnitedHealth Group August 2014 - Present
UnitedHealth Group June 2014 - August 2014
UnitedHealth Group October 2013 - June 2014
UnitedHealth Group February 2013 - October 2013
UnitedHealth Group June 2009 - February 2013
Viant, Inc. May 2008 - June 2009
MultiPlan July 1999 - May 2008
UnitedHealth Group June 1998 - July 1999
Unicare 1996 - 1998
Skills
Provider Relations, Managed Care, Network Development, PPO, Medicare, Medicaid, Health Insurance, HMO, Healthcare, HIPAA, Healthcare Industry, Healthcare Management, Credentialing, Claim, Physician Relations, Medicaid Managed Care, Claims Resolution, Medicare/Medicaid..., Claims Management, CPT, Insurance, EDI, Provider Networks, Physicians, Medical Billing, ICD-9, Provider Network..., HCPCS, Healthcare Consulting
Education
Augustana College 1987 — 1990
BA, Business Administration
University of Arizona Health Network Health Plans December 2010 - May 2015
The University of Arizona Health Network December 2008 - September 2010
University Physicians Healthcare December 2007 - December 2008
The University of Arizona Health Network May 2007 - December 2007
Convergys May 2006 - October 2006
Kelly Services April 2006 - May 2006
Unicare August 2003 - January 2006
Kelly Services February 2003 - June 2003
Provident Funding Associates L.P. November 2002 - January 2003
MECU April 2000 - October 2002
Skills
Healthcare, Managed Care, Customer Service, Insurance, Medicare, Training, Leadership, Outlook, Team Building, Health Insurance, HIPAA, Microsoft Word, Analysis, Public Speaking, Employee Benefits, Problem Solving, Excel, Microsoft Excel, Social Networking, Medicaid, IDX, Telephone Skills, Microsoft Office, Data Entry, Nonprofits, Social Media, Word, Typing, Training Skills, Cash Handling, Answering Phones
Education
Pima Community College 2014 — 2016
Certificate, Health Information/Medical Records Technology/Technician
Claremont McKenna College 1988 — 1992
B.A., Government
Semtech July 2010 - Present
Semtech July 2010 - July 2013
Specialty Laboratories,Part of Quest Diagnostics February 2009 - July 2010
WellPoint September 2000 - July 2007
Unicare 1998 - 1999
Skills
HRIS, Onboarding, Human Resources, New Hire Orientations, Applicant Tracking..., Employee Benefits, PeopleSoft, Workday, Background Checks, E-Verify, SharePoint, Employee Engagement, Taleo, Performance Management, Workforce Planning, Employee Relations, Abra, Cornerstone, Payroll, College Recruiting, HR Policies, FMLA, uPerform, Articulate Suite
Education
California State University-Northridge 2000 — 2003
BS, Business Administration
Independent Healthcare Advisor June 2014 - Present
SAS Institute October 2009 - June 2014
The Actuarial Foundation January 2011 - December 2013
The Sentinel Group (a division of Trustmark) May 2005 - May 2009
Trustmark Insurance May 2000 - May 2005
PricewaterhouseCoopers 1999 - 2000
Independent Consulting/Arthur Andersen 1998 - 1999
Unicare May 1997 - June 1998
Foundation Health Systems (Health Net) 1996 - 1997
Bankers Life and Casualty 1983 - 1996
Skills
Strategy, Strategic Planning, Business Planning, Start-ups, Healthcare Information..., Leadership, Business Development, Healthcare, New Business Development, Strategic Partnerships, Change Management, Mergers & Acquisitions, Recruiting, Entrepreneurship, Selling, Management, Sales
Education
DePaul University 1979 — 1983
BS, Math and Computer Science
DentaQuest July 2003 - Present
The Segal Company 2000 - 2003
Unicare March 1997 - January 2000
The Chickering Group 2000 - 2000
John Hancock Life Insurance Company (U.S.A.) March 1982 - March 1997
Skills
Health Insurance, Insurance, Underwriting, Employee Benefits, Strategic Planning, Microsoft Excel, Account Management, PowerPoint, Customer Service, Microsoft Word, Risk Management, Claim, Financial Analysis, Brokers, Analysis, Disability Insurance, Process Improvement, Training, Marketing, Access, Vendor Management, Negotiation, Call Centers, Business Analysis, Medicare, Health Savings Accounts, HMO, PPO, Team Building
Education
University of Maine 1979 — 1981
Political Science/Constitutional Law
Northeastern University 1978 — 1979
Boston University
Zenith American Solutions May 2008 - Present
American Administrative Group 2003 - 2008
Unicare 2000 - 2003
Alexian Brothers Health Providers 1998 - 2000
Prudential Insurance 1988 - 1995
Skills
Insurance, Health Insurance, Claim, Employee Benefits, Microsoft Excel, Reinsurance, Customer Service, Employee Relations, Process Improvement, Healthcare, Claims Management, Call Centers, Vendor Management, Human Resources, Team Building, Business Analysis, Account Management, Leadership, Training, Operations Management, Business Process..., Performance Management, Program Management
Education
Harper College 1999 — 2000
Certificate in Supervisory and Administrative Management, Management
WellPoint January 2001 - February 2009
WellPoint 2005 - 2009
Unicare 2005 - 2009
Education
Keller Graduate School of Management of DeVry University 1999 — 2001
Masters in Information Systems Management, Information Systems
Panjab University 1989 — 1990
Panjab University 1986 — 1989
Bachelor of Law, Law
Panjab University 1981 — 1984
Bachelor of Accounting
UNICARE November 1998 - Present
Skills
Healthcare Management, Medicine, Informatics, EHR, Healthcare Consulting, Public Health, Physician Relations, Patient Safety, Inpatient, Orthopedic, Medical Records
Education
Henry Ford Community College 1991 — 1993
adn, nursing
Melvindale High School 1980 — 1984
ADN
Consumer Financial Protection Bureau June 2014 - Present
Experian October 2012 - June 2014
FDIC September 2010 - September 2012
Unicare November 1999 - September 2010
FDIC March 1990 - February 1999
Capitol Bank of Westmont 1989 - 1990
Skills
Risk Management, Financial Reporting, Management, Banking, Strategic Planning, Financial Analysis, Policy, Training, Leadership, Internal Audit, Project Management, Process Improvement, Finance, Account Reconciliation, SOX Compliancy, Financial Operations, Claims Management, Claims Resolution, Operational Efficiency, Credit Risk, Credit, Strategic Policy..., Bank Reconciliation, Funding, Executive Reporting, Forecasting, Financial Services, Financial Risk, Cash Management, Loans, Portfolio Management, Credit Analysis, Underwriting, Month End Close, Government, Corporate Governance
Education
Jones International University 2007 — 2009
MBA Certificates
Excelsior College
Bachelor of Science (B.S.), Business Administration and Management, General
North Central College
Benefit Administrative Systems February 2014 - Present
Family Health Network June 2013 - February 2014
CONSILINK July 2012 - June 2013
Medical Home Network September 2011 - July 2012
Rush University Medical Center July 2004 - August 2011
WellCare February 2002 - July 2004
Unicare March 1995 - February 2002
Skills
Access, Business Intelligence, Data Analysis, Analytics, Microsoft SQL Server, Analysis, Data Warehousing, ETL, Healthcare Analytics, Healthcare Information..., Data Mining, SQL, Data Quality, HEDIS, HIPAA, Data Integration, Reporting & Analysis, Business Requirements, Technical Documentation, Business Process..., Medicaid, Medicaid Managed Care, Managed Care, Data Analytics, Healthcare Industry, Data Modeling, Informatics, Healthcare Information..., Healthcare Reimbursement, Microsoft Excel
Education
DePaul University
Bachelor of Arts - with concentration in Data Analysis
City of Los Angeles November 2004 - Present
ARL Consulting January 1996 - Present
Los Angeles Department of Water and Power August 1999 - November 2004
City of Los Angeles May 1998 - August 1999
Los Angeles Department of Water and Power January 1996 - May 1998
Unicare October 1993 - January 1996
United States Army Reserve August 1990 - November 1993
California Casualty Management Company September 1992 - October 1993
Transamerica Workers Compensation August 1990 - September 1992
Nils Publishing Company June 1988 - August 1990
Skills
American History, Nonprofits, Auditing, Military, Historical Research, Military History, Government
Education
California State University-Northridge 1987 — 1993
MA, History
The University of Chicago 1979 — 1982
BA, Political Science/History
Brinson Benefits August 2013 - Present
Westside Baptist Church 2012 - 2014
Prescott Pailet Benefits, A Marsh & McLennan Agency LLC Company September 2012 - September 2013
Brinson Benefits March 2009 - September 2012
Strategic Employee Benefits April 2007 - February 2009
Assurant Employee Benefits January 2007 - April 2007
WellPoint December 1999 - October 2006
Unicare 1999 - 2006
Skills
Health Savings Accounts, Disability Insurance, FSA, Dentistry, HRA, Health Insurance, Employee Benefits, Insurance, Term Life Insurance, Self-funded, Brokers, Medicare, Healthcare Industry, Employee Training, Account Management, Benefits Administration, Long-term Care, Life Insurance, COBRA
Education
Brookhaven Community College 1996 — 1999
Associates, Arts and Science, Computer Programing
American Academy of Accounting - Alaska 1985 — 1986
Accounting
Advocate Health Care April 2012 - Present
Advocate Health Care April 2011 - April 2012
Sedgwick CMS May 2006 - January 2011
Unicare September 2001 - May 2006
Hand Surgery Associates July 1996 - September 2001
Education
Northwestern University 2008 — 2010
Masters of Science, Medical Informatics
University of Phoenix 2003 — 2006
Bachelors of Science in Health Care Services
Elgin Community College 1990 — 1994
Associate of Applied Science in Nursing
Allegiant Insurance Services November 2007 - Present
Care Improvement Plus September 2006 - October 2007
Humana 2006 - 2006
Unicare 2001 - 2001
Education
Cisco Junior College 1994 — 1996
None, General
Abilene Christian University 1979 — 1984
None, Education, Business
Reliance Standard Life Insurance Company October 2011 - Present
Aetna May 2007 - May 2010
Aetna May 2007 - May 2010
M-CARE 2005 - 2007
CIGNA 2002 - 2005
Unicare 1997 - 2001
John Hancock Mutual Life Insurance Company 1978 - 2001
Skills
Health Insurance, Insurance, Managed Care, Employee Benefits, HIPAA, Healthcare, Claim, Customer Service, Leadership, Management, Healthcare Information..., Account Management, Sales, Medicare, Disability Insurance, Strategic Planning, Customer Retention, Team Building, Process Improvement, Medicaid, Life Insurance, Vendor Management
Education
Eastern Michigan University 1973 — 1977
BBA, Business
Edsel Ford
Unicare AccountantTransport Indemnity Company1983 - 1985
Education
University of Phoenix 2010 — 2011
MBA, Business
Chicago State University
BSBA, Accounting
BlueCross BlueShield of SC January 2011 - Present
Naumoff Benefit Solutions June 2009 - September 2010
Unicare June 1989 - February 2009
MassMutual 1989 - 1997
Great-West June 1996 - November 1996
Great-West Life 1988 - 1990
Skills
Underwriting, Medicare, Health Insurance, Employee Benefits, Marketing, Claim, Healthcare, Insurance, Managed Care, Disability Insurance, Account Management, Benefits Administration, HIPAA, HMO, New Business Development, 401k, Analysis, Brokers, Business, Call Centers, Claims Management, Customer Retention, Critical Illness, Commercial Insurance, Fixed Annuities, Executive Management, Dentistry, Health Policy, Health Care Reform, General Insurance, Healthcare Industry, Healthcare Consulting, Health Savings Accounts, Life Insurance, Long-term Care, Leadership, Management, Medicaid, Process Improvement, Property, Reinsurance, Retirement Planning, Risk Management, Sales, Sales Management, Self-funded, Small Business, Selling, Strategic Planning, Team Building
Education
Auburn University 1982 — 1990
Bachelor of Business Administration (B.B.A.)
May River Academy 1981 — 1990
Auburn University 1985 — 1988
Business, Marketing
West Hills College 1984 — 1985
Football
WellPoint March 1985 - Present
Unicare 1994 - 2008
ITT Hartford 1985 - 1994
Skills
Insurance, Process Improvement, Outlook, Access, Business Analysis, Excel, Word, PowerPoint, Microsoft Office, Health Insurance, Problem Solving, ClearQuest, Microsoft Excel, Microsoft Word, Medicare, Healthcare, Vendor Management, Strategic Planning, Customer Service, Data Analysis, Visio, Change Management, SharePoint, Requirements Gathering, Business Process..., Analysis, Project Management, Call Centers, HIPAA, Team Building, Leadership, Business Requirements, Employee Benefits, SDLC, Medicaid, Systems Analysis, Network Development, Training, Risk Management, Software Documentation, Project Portfolio..., Claim, PeopleSoft, Provider Relations, HMO, Health Policy, Managed Care, Medicare Part D, Program Management, RequisitePro
Education
Joliet Junior College 1982 — 1986
Joliet East 1980 — 1984
Aetna June 2014 - Present
CIGNA Healthcare October 2008 - June 2014
Unicare March 2005 - October 2008
Unicare October 1999 - March 2005
Education
Illinois State University 1991 — 1995
Bachelor, Finance
Christian Investors Financial (CIF) July 2006 - Present
Bethel Church, Fargo, ND 2002 - 2006
Elim Care, Fargo, ND 1998 - 2002
Unicare 1978 - 1980
Unicare 1978 - 1980
Skills
Non-profits, Staff Development, Public Speaking, Missions, Volunteer Management, Religion, Fundraising, Coaching, Leadership Development, Teaching, Strategic Planning, Leadership, Team Building, Organizational..., Volunteer Recruiting, Event Management, Editing, Volunteering, Spiritual Direction, Strategic Consulting, Capital Campaigns, Campaign Plans, Program Development, Non-profit..., Pastoral Care, Church Events, Nonprofits
Education
Indiana University-Purdue University at Indianapolis 2010 — 2010
Certificate in Fund Development / Fund Raising, Philanthropy
University of Minnesota-Twin Cities 1975 — 1976
Graduate Studies, Health Care Administration
St. Luke's School of Nursing, Fargo, ND 1967 — 1970
Associate's Degree, Registered Nurse
Lidgerwood High School 1962 — 1966
Mount Holyoke College November 2012 - Present
MassMutual Financial Group February 2008 - December 2010
Unicare September 2002 - February 2007
Skills
Access, Microsoft Office, Colleague, Microsoft Word, Outlook, PowerPoint
Education
American International College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2012 - Present
North American Medical Management January 2010 - December 2012
Unicare January 2008 - October 2012
WellPoint December 2004 - December 2007
Step by Step Pediatrics, LLC May 2001 - October 2004
Pediatric Nursing Specialists January 2002 - March 2003
Clarian Health Partners August 2000 - May 2001
Skills
Utilization Management, Managed Care, Medicare, Healthcare, Nursing, Hospitals, Home Care, Case Management, Health Insurance, Inpatient, Utilization Review
Education
Indiana University-Purdue University at Indianapolis 1995 — 2000
BSN, Nursing
Anthem January 2013 - Present
RSA Medical July 2010 - December 2012
Unicare October 1988 - January 2010
Skills
Health Insurance, Insurance, Customer Service, Process Improvement, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, Call Center, Underwriting, Healthcare, Claim, Problem Solving, Account Management
Education
Joliet Junior College
UnitedHealth Group January 2010 - Present
The Capital H Group January 2008 - March 2009
Unicare January 2004 - January 2008
Skills
Insurance, Property & Casualty..., Underwriting, Claim, Liability, Claims Management, Workers Compensation, Financial Services, Brokers
Education
Baker College of Flint 2008 — 2010
Bachelor of Business Administration (BBA), Finance, General
Wayne County Community College District 2006 — 2008
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Delta Dental of Illinois Benefits & Payroll Analyst1st MidAmerica Credit UnionMarch 2013 - October 2014
Holmes Murphy & Associates September 2005 - March 2013
Aon Consulting October 1998 - August 2005
UniCare September 1995 - September 1998
Skills
Health Insurance, Group Benefits, Employee Benefits, Insurance, Benefits Administration
Education
Hickey College
Staunton High School
Blue Cross Blue Shield of Illinois April 2011 - Present
Unicare February 2000 - March 2010
Skills
Outlook, Health Insurance, Customer Service, Insurance, HIPAA, Microsoft Excel, Administrative..., Healthcare, Benefits Administration, Claim, PowerPoint, Medicare, Data Entry, Employee Benefits, Fax, Event Planning
Education
Joliet Junior College
Northern Illinois University
NCN September 2011 - Present
Unicare September 2005 - March 2010
Unicare April 1999 - September 2005
Unicare January 1997 - April 1999
UniCare Insurance January 1997 - April 1999
UniCare Insurance August 1987 - January 1997
Skills
Data Entry, Process Improvement, Health Insurance, Insurance, Customer Service, Access, Microsoft Word, Management, Microsoft Excel, Sales, Healthcare
Education
Joliet Junior College 1983 — 1985
Sociology
Providence Catholic High School 1979 — 1983
Miscellaneous Courses
UniCare October 1998 - Present
Primerica 1987 - September 1997
Skills
Healthcare, Strategic Planning, Process Improvement, Coaching, Customer Service, Healthcare Management, Public Speaking, Microsoft Office, Team Building, Outlook, Leadership, Microsoft Excel
Education
Georgia State University 1977 — 1979
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Augusta State University 1975 — 1977
N.A.S. Whiting Field Pharmacy June 2010 - Present
Unicare May 2006 - October 2010
Altapointe Health Systems July 2008 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, Public Speaking, C++, C, Editing, Strategic Planning, Negotiation, Java
Education
University of Alabama 1993 — 1996
Doctor of Law (J.D.), Law
Howard University 1986 — 1992
B.S., Pharmacy
Dearborn National Life Insurance Company May 2010 - July 2013
Group Administrators, LTD August 2003 - March 2008
Unicare October 1999 - March 2002
Skills
Customer Service, Microsoft Word, Social Media, Microsoft Office, Lotus Notes, Citrix, Exxel, Claim, Process Improvement, Outlook, Customer Satisfaction, Troubleshooting, Employee Benefits, Data Entry, Training, Software Documentation, Accounting, Time Management, SQL, HTML, Visio, Access, Medical Billing, Disability Insurance, Policy, Salesforce.com, Accounts Payable, Microsoft Excel, Team Leadership, Human Resources, Administrative..., Budgets, PowerPoint, Call Centers, Hospitals, Fundraising, Windows 7, Analysis, Data Analysis, Insurance, Windows, Strategic Planning, Negotiation
Education
Dominican University 1988 — 1989
Bachelor's degree, Communcations, Speech, Voice, Music Theater, psychology and pre-requsite courses for nursing.
ProMedica Erie West Hospice January 2011 - Present
Unicare August 1976 - December 2008
Education
Dorsey Business Schools-Southgate
Dearborn National November 2002 - January 2011
CIGNA Group Insurance January 1999 - June 2002
Unicare February 1996 - December 1999
Standard Insurance Company August 1994 - January 1996
Education
California State University, Fresno 1969 — 1974
B.S. Degree, Child Development
Celtic Insurance Company (a Centene subsidiary) June 2008 - December 2014
Celtic Insurance December 2002 - June 2008
Unicare September 2000 - January 2001
AMA Insurance Agency May 1992 - August 2000
Skills
Marketing Communications, Product Marketing, Analysis, Marketing, Strategic Planning, Multi-channel Marketing, Direct Marketing, Advertising, Leadership, Public Relations, Project Management, Social Media, Budgets, Media Relations, Program Management, Event Management, Sales, Email Marketing
Education
Keller Graduate School of Management of DeVry University
MBA, Marketing Concentration
Loyola University of Chicago
Bachelor's Degree, Psychology
Macy's September 2011 - Present
Harmony Health Plans, Inc. June 2006 - August 2008
Unicare September 1986 - September 2004
Skills
Customer Service, Call Center, Word, Excel, Data Entry, Billing, Problem Solving, Customer Relations, Outlook, Telephone Skills, Microsoft Office, HIPAA, Risk Management, Health Insurance, Documentation, Sales Support, Process Improvement, COBRA, Invoicing, Microsoft Excel, Microsoft Word, Training, Office Management, Time Management
Education
South Suburban College 1982 — 1983
Associate in Arts, Business Administration, 3.1
Illinois Institute of Technology
None earned, Computer Science
WellCare December 2012 - Present
WellCare January 2010 - December 2012
WellCare August 2002 - January 2010
Unicare July 1997 - August 2002
Health Care Service Corporation December 1996 - July 1997
Health Care Service Corporation April 1996 - December 1996
Skills
16 years of HEDIS...
Education
Indiana University-Purdue University at Indianapolis 1977 — 1983
Bachelor's degree, Registered Nursing/Registered Nurse
Anthem, Inc. October 2010 - Present
Unicare January 1999 - October 2010
Wellpoint Health Networks April 1986 - December 1998
Blue Cross of California October 1984 - April 1986
Skills
Insurance, SQL, Process Improvement, Management, Project Management, Microsoft Office, Leadership, Visio, Business Requirements, SharePoint, HIPAA
Education
Los Angeles Pierce College 1987 — 1989
Chemeketa Community College 1982 — 1983
University of Oregon 1980 — 1981
2-10 Home Buyers Warranty February 1997 - February 2000
UniCare January 1994 - January 1997
Skills
Data Entry, Medical Records, Customer Service, Accounting, Leadership, Outlook, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel
Education
H Councill Trenholm State Technical College 1991 — 1993
Associate's degree, Word Information Systems
CareCentrix August 2006 - Present
Unicare January 1999 - September 2003
Skills
HIPAA, Healthcare Information..., Healthcare, Process Improvement, Training, Team Building, Hospitals, Business Analysis, Healthcare Management, Software Documentation, Analysis, Data Analysis
Education
College of Our Lady of the Elms 1997 — 1999
Business Administration and Management, General
OhioHealth June 2004 - Present
Unicare March 1992 - May 2004
Delta Dental of Ohio April 1979 - March 1991
Skills
Medical Coding, Health Information..., Healthcare Information..., CPT, Medical Terminology, EHR, ICD-9, HIPAA, Healthcare, Medical Records, Medical Billing, Healthcare Management, Insurance, Hospital Revenue Cycle, Revenue Cycle, Medicaid
Education
Columbus State Community College 2007 — 2012
Associate of Arts and Sciences (AAS), HIMT
Columbus State Community College 2007 — 2012
Associates, HIMT
Converse July 2004 - Present
Unicare July 1998 - July 2004
Education
Franklin Pierce College
Bachelor's degree, Business, Management, Marketing, and Related Support Services
The Ivy Tanning and Spa January 2009 - Present
Kathy M. Paul Real Estate June 1993 - Present
Unicare April 1997 - August 2003
MassMutual Financial Group December 1983 - March 1997
Skills
Microsoft Excel, Customer Service, PowerPoint, English, Research, Windows, Teaching, Strategic Planning, Negotiation
Education
Westfield State College 1978 — 1980
Bachelor of Science (BS), Physical Education Teaching and Coaching
Branford Hall Career Institute-Springfield Campus 2004 — 2004
Certificate, Massage Therapy/Therapeutic Massage
Xerox January 2013 - Present
U S Cellular 2006 - 2012
Unicare 2000 - 2005
Skills
Microsoft Word, Employee Benefits, Call Centers, Customer Retention, Customer Service, Troubleshooting, Sales, Customer Satisfaction, Customer Experience, Telecommunications, Management, Wireless, Microsoft Excel, Cellular Communications, Wireless Networking
Education
Bradley University
Bachelor's degree, Political Science and Government
Elmhurst College
Certificate, Secondary Education and Teaching
Baltazar Contractors, Inc. July 2003 - Present
Unicare 1997 - September 2003
Skills
Microsoft Office, Account Reconciliation, General Ledger, Invoicing, Data Entry, QuickBooks, Bookkeeping, Outlook, Customer Service, Accounts Receivable, Financial Controlling, Accounts Payable, Human Resources, Journal Entries, Microsoft Excel
Education
Bay Path College 1993 — 1996
Bachelor of Arts (BA), Psychology
Bay Path College 1991 — 1993
Associate of Arts (AA), Human Services, General
Blue Cross Blue Shield of Michigan May 2009 - Present
Unicare August 2003 - December 2008
Select Specialty Hospital July 2001 - August 2003
Skills
Utilization Management
Education
Henry Ford Community College 1982 — 1986
Associate's degree
United Healthcare May 1999 - Present
Unicare June 1985 - May 1999
Education
Alamance Community College 1982 — 1984
MassMutual Financial Group November 2002 - April 2015
Unicare January 1998 - November 2002
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Customer Service..., Customer Service, Lean Six Sigma, Lean Management, Training, Product Development, Insurance, Underwriting, Time Management, Team Leadership, Leadership Development, Cross-functional Team..., Process Improvement
Education
Holyoke Community College 1983 — 1985
Associate's degree, Business Administration and Management, General
Holyoke Community College 1983 — 1985
Associate's degree, Business Administration and Management, General