UniCare/WellPoint Company
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UniCare/WellPoint Employees
T-Mobile November 2009 - April 2011
Unicare/Wellpoint July 2008 - November 2009
Skills
Call Centers, Customer Retention, Customer Experience
Education
Collin County Community College 2011 — 2013
Basics/Texas Core
9 Screens International January 2005 - Present
WellPoint 1997 - 2005
Wellpoint Health Networks 1997 - 2005
Anthem Blue Cross 1997 - 2005
UniCare/Wellpoint 1997 - 2005
AchieveGlobal January 1994 - January 1996
Jackson & Coker January 1989 - January 1992
Skills
Change Management, Customer Service, Leadership, Public Speaking, Team Building, Leadership Development, Insurance, Motivational Speaking, Customer Retention, Health Insurance, Training, Strategic Planning, Management, Employee Training, Fundraising, Coaching, Workshop Facilitation, Sales Management, Sales, Recruiting, Healthcare, Process Improvement, Executive Coaching, Teaching, Motivation, Exceptional public..., Performance Improvement, Executive Management, Policy, Employee Relations, Strategy, Staff Development, Management Development, Team Leadership, Human Resources, Personal Development, Training Delivery, Time Management, Organizational..., Program Management, Culture Change, Performance Management, Instructional Design, Organizational..., Employee Benefits, Small Business, Management Consulting, Conflict Resolution, Selling Skills, MBTI
Education
Wake Forest University 1975 — 1977
Bachelor of Arts, Speech Communications
Appalachian State University 1972 — 1974
Football, Tackles and Blocks
Catamaran formerly SXC Health Solutions, Inc. February 2007 - Present
SXC Health Solutions, Inc. August 2006 - February 2007
Caremark RX February 2006 - August 2006
Unicare/Wellpoint October 2003 - November 2005
Martin Boyer Company/AON Corp. March 2000 - July 2003
National Healthcare Resources May 1999 - February 2000
Midwest Business Medical Association/Foundation July 1991 - May 1999
Allstate/Met Life Ins. Co. April 1984 - July 1991
Skills
IBM 8100, IBM 5520, Wordperfect, AS400 system, WOCCS, Microsoft Excel, PowerPoint, STAR SYSTEM, CATS, Microsoft Office, Microsoft Word, RXCLAIM, RXACT, RXSUPPORT, CFS (CUSTOMER FIRST..., Pulse, Insurance, Healthcare Management, Managed Care, Customer Service, Team Building, Negotiation, Operations Management, Healthcare, Team Leadership, Management, Strategic Planning, Project Management, Medicare Part D, Employee Benefits, Call Centers
Education
Benedictine University 2002 — 2005
Bachelors of Arts in Management, Business Management, 3.75
Advocate Sherman Hospital January 2012 - Present
Advocate Sherman Hospital September 2010 - January 2012
Unicare/Wellpoint June 1993 - December 2009
CIGNA Group Insurance 1985 - 1992
Skills
Health Insurance, Insurance, Underwriting, Access, Excel, Microsoft Office, Dental, Risk Management, Data Analysis, Analysis, Employee Benefits, Research, Administration, Dentistry, Strategic Planning, Account Management, Life Insurance, Disability Insurance
Education
Northern Illinois University 1976 — 1978
B. S., Mathematics
BlueCross BlueShield Texas January 2012 - Present
UniCare Health Plans of Texas December 2010 - January 2012
Managed Care Consulting October 2009 - December 2010
Gorman Health Group October 2009 - February 2010
WellCare of Texas Inc. July 2008 - June 2009
Great-West Healthcare (Denver, CO) November 2005 - July 2008
CIGNA Healthcare September 2004 - November 2005
Unicare/Wellpoint 2003 - 2004
Unicare Insurance Co. (Wellpoint Health Plans) 1995 - 2003
Memorial Hermann Healthcare System 1984 - 1995
Skills
Compliance, Network Development, Medicaid, Provider Relations, Contract Negotiation, Managed Care, Health Insurance, Medicare, Healthcare Management, Healthcare, Health Policy, Healthcare Industry, Healthcare Consulting, Leadership, HIPAA, Program Management, Insurance, Revenue Cycle, PPO, Public Speaking, Employee Benefits, Performance Improvement, EMR, Claim, EHR, Practice Management, Management, Process Improvement, Physician Relations, Healthcare Information..., Credentialing, HMO, Disease Management, Strategic Planning, Pharmacy Benefit..., Case Managment, Physicians, Long-term Care, Hospitals, Utilization Management
Education
Alliant International University-Los Angeles 1978 — 1980
Masters, Psychology
University of California, Los Angeles 1973 — 1977
BA, Psychology
Humana January 2015 - Present
HumanaVitality January 2011 - December 2014
Humana January 2008 - March 2011
UniCare/WellPoint 2006 - January 2008
WellPoint / Unicare 2006 - 2008
Wellpoint June 2006 - December 2007
Skills
Health Insurance, Managed Care, Medicare, Dental, Medicaid, Team Building, Provider Relations, Healthcare, Health Savings Accounts, Leadership, Health Policy, Dentistry, Network Development, Wellbeing, Insurance, Employee Benefits, Sales, Health Care Reform, Marketing, Strategic Planning
Education
University of Louisville 1989 — 1992
Bachelor of Science (B.S.), Biology Major, Chemistry Minor
Anthem BCBS November 2009 - Present
UniCare/Wellpoint 1996 - 2008
MassMutual 1986 - 1996
Skills
Marketing Research, Insurance, Marketing Analytics, Health Savings Accounts, Strategic Planning, Marketing Strategy, Marketing, Trade Shows, Account Management, Direct Mail, Managed Care, Competitive Analysis
Education
Bentley University 1981 — 1985
Bachelor's degree
Classic Equipment Services, Inc. May 2011 - Present
Anthem October 2009 - March 2011
UniCare/WellPoint April 1996 - February 2009
Massachusetts Mutual Life Insurance January 1988 - April 1996
Massachusetts Mutual Life Insurance January 1985 - January 1988
Skills
Office Management, Inventory Management, Administration, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Customer Service, Scheduling, Budgets, Forecasting, Project Planning, Project Management
Education
Queensborough Community College
Associates
Wellpoint Sr. Account ManagerUnicare2007 - Present
UniCare/Wellpoint 2007 - Present
Education
Strome College of Business
United Health Care July 2009 - Present
RediClinic 2006 - 2009
Humana May 2002 - August 2005
HealthHelp December 2000 - November 2001
safeguard Dental June 2000 - December 2000
Unicare/Wellpoint October 1996 - June 2000
Skills
Managed Care, Hospitals, Management, Process Improvement, Business Analysis, Budgets, Account Management, Financial Analysis, Medicaid, HIPAA, Analysis, Project Planning, Microsoft Excel, Team Building
Education
Louisiana State University 1984 — 1988
Business-Finance, Finance
BlueCross BlueShield of SC June 2009 - Present
UniCare/Wellpoint May 1997 - February 2009
John Hancock Life Insurance Company (U.S.A.) September 1995 - May 1997
Resource Opportunities Inc. January 1994 - September 1995
Aetna Life & Casualty January 1985 - January 1994
Education
University of Alabama 1980 — 1984
B.A., COMMUNICATION
Kaiser Foundation Health Plan July 2010 - Present
Healthsmart Network Solutions July 2008 - August 2010
Emerald Health Network August 1999 - June 2008
Unicare/Wellpoint March 1998 - July 1999
Unicare/Wellpoint January 1997 - March 1998
MassMutual March 1996 - January 1997
MassMutual February 1995 - March 1996
MassMutual July 1992 - February 1995
Tipperary Ireland January 1991 - July 1992
Cleveland Claims Office June 1984 - January 1991
Skills
PPO, Health Insurance, HMO, Team Building, Claim, Self-funded, Insurance, Provider Relations, Software Documentation, Program Management, Benefits Administration, Health Policy, Healthcare, Training, Customer Service, HIPAA, Management, Employee Benefits, Healthcare Industry, Vendor Management, Employee Training, Utilization Management, Healthcare Analytics, Healthcare Management, Hospitals, Employee Engagement, Health Care Reform, Cross-functional Team..., Performance Management, Coaching, Strategic Planning, Business Analysis, Access
Education
Miami University 1976 — 1980
BA, Political Science
Miami University 1976 — 1980
BA, Political Science
Lorain High School
Lorain High School
Stivers Staffing Services July 2011 - Present
JROCK Creative Studios December 2007 - June 2011
UniCare Health Networks 2001 - 2007
Unicare/Wellpoint 2001 - 2007
Skills
Microsoft Word 2007, Microsoft Excel 2007, Microsoft Power Point...
Education
Main South H.S. Park Ridge, IL
Triton College
Associates Degree, Business Administration