Unisys Technical Services
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Unisys Technical Services Employees
Texas State University February 2012 - February 2013
AT&T Wi-Fi Services July 2010 - June 2012
Unisys Technical Services February 2009 - June 2010
Unisys Technical Services March 2008 - February 2009
Apple Inc May 2007 - January 2008
Warner Cable November 2005 - April 2007
RailEurope Incorporated May 2005 - November 2005
IBM Global Services May 2004 - May 2005
Skills
XP, Leadership, Technical Support, OS X, Networking, Mac OS, WordPress, Software Documentation, Windows, Active Directory, Hardware, Troubleshooting, Software Installation, Computer Hardware
Education
University of North Carolina at Wilmington 1999 — 2004
Bachelor of Science, Business Administration; MIS option
Stefanini Inc July 2012 - Present
Stefanini US July 2012 - May 2014
Stefanini July 2012 - May 2014
Unisys Technical Services August 2007 - December 2011
Tech Team August 2005 - May 2006
Edcor July 2002 - January 2005
Skills
Troubleshooting, Software Installation, Technical Support, Computer Hardware, Printers, Laptops, Hardware, XP, Windows 7, Help Desk Support, Active Directory, Servers, Windows Server, Computer Repair, Wireless Networking, Network Administration, Operating Systems, Networking, Routers, Call Centers, Software Documentation, Windows XP
Education
National Institute of Technology
Network Administration Diploma, Computer Repair/Networking Coursework
Wayne State University
Apple March 2014 - Present
Apple May 2013 - March 2014
Tennessee State Guard August 2012 - December 2013
Corizon Health November 2012 - February 2013
Windsor Health Plan December 2011 - November 2012
Bell Techlogix November 2011 - December 2011
Kelly IT Services September 2011 - November 2011
Kelly IT Services June 2011 - August 2011
Unisys Technical Services November 2010 - June 2011
PCS of Sparta September 2006 - January 2011
Skills
Troubleshooting, Technical Support, Computer Hardware, Hardware, Help Desk Support, System Deployment, Laptops, Windows 7, Leadership, Networking, XP, Management, Operating Systems, Microsoft Office, Software Documentation, Microsoft Certified..., Software Installation, Windows, VPN, Process Improvement, A+ Certified, Dell Computers, Microsoft Exchange, Testing, Call Center, Disaster Recovery, Microsoft Excel, Printers, Windows Vista, SharePoint, Sales, Outlook, Wireless Networking, Visio, Network Security, DHCP, Coaching, Lotus Notes, Technical Writing, Customer Satisfaction, Remote Desktop, Routers, Computer Repair, Desktop Computers, Problem Solving, BMC Remedy, OS X, Business Analysis, Excel, Apple CPU Support
Education
North Tennessee Bible Institute and Seminary
Bachelor of Arts (B.A.), Business Management (Concentration In Computer Sciences), 3.9
Nashville State Technical Institute 1991 — 1994
Electronics Engineering Technology
Tennessee Technological University 1988 — 1990
IET, Industrial Engineering
White County High School 1983 — 1987
High School Diploma, General
Frontier Communications April 2013 - Present
Unisys Technical Services March 2010 - May 2012
Skills
Active Directory, Windows Server, VMware, Servers, Windows 7, XP, Citrix, Microsoft Exchange, Blackberry Enterprise..., VPN, DHCP, Windows XP, Laptops, Help Desk Support, SCCM, BMC Remedy
Education
Monroe Community College 2011 — 2013
Information Technology
Capital One November 2012 - Present
Unisys Technical Services January 2011 - November 2013
Skills
Active Directory, Windows Server, VMware, Servers, ITIL, Virtualization, Disaster Recovery, Data Center, Troubleshooting, Cisco Technologies, Windows 7, Microsoft Exchange, DNS, IT Service Management, TCP/IP, VMware ESX, Citrix, Windows XP, Network Security, Technical Support, Network Administration
Education
Tulane University - A.B. Freeman School of Business
Unisys Technical Services February 2008 - Present
ADT Security Services Authorized Dealer January 2004 - January 2005
Eastman Kodak January 2000 - August 2003
Addeco Technologies (Eastman Kodak Company) January 1998 - January 2000
Skills
Active Directory, Computer Hardware, Data Center, Hardware, IT Service Management, ITIL, Servers, Service Delivery, Troubleshooting, Virtualization, Windows Server, Storage, Windows XP, Help Desk Support, HP, Technical Support, Windows 7, Networking, Printers, Team Leadership, Program Management
Education
Foley & Belsaw 2006 — 2008
Certified Diploma, PC Repair
Bryant & Stratton College - Henrietta 1995 — 1997
Associate's degree, Word Processing Secretarial
Alfred State College - SUNY College of Technology 1990 — 1991
Architecture
Be About It Productions June 2015 - Present
B&B Plate Glass January 2015 - April 2015
Postmates October 2014 - January 2015
IKEA Group May 2014 - October 2014
AustinVestors August 2011 - May 2014
JB Goodwin Realtors August 2010 - May 2011
Keller Williams Realty June 2010 - August 2010
Unisys Technical Services April 2009 - April 2010
Student/Free Lance Computer Repair and Web Development 2007 - 2009
Home Repair and Remodeling Contractor 2004 - 2007
Skills
A+ Certified, Network+ Certified, CDPE™ Certified..., CIAS™ Certified..., Buyer Representation, First Time Home Buyers, Relocation, Listings, Investment Properties, Buying, Contract Negotiation, Short Sales, Sellers, Foreclosures, New Home Sales, First Time Buyers, Single Family Homes, Negotiation, Investors, Project Management, Buyers, Mortgage Lending, Property Management, FHA, Sales Management, Real Estate, Selling, Condos, Residential Homes, Advertising, Microsoft Office, Outlook, Management, Leases, Sales, Referrals, Marketing, Real Estate Transactions, Network+, Real Estate Development, Construction, Investments, Luxury, Resellers, ABR, Rentals, Loans, REO, Seller Representation, New Homes
Education
Austin Community College 2008 — 2008
PC Technician Series-Continuing Education
Institution: Austin Community College Adult Learning Center
Active Computing Calgary 2002 - Present
Pason 2015 - 2015
Pason 2015 - 2015
Ducktoes Computer Services 2010 - 2015
Connacher Oil and Gas Ltd 2011 - 2012
Pengrowth Energy Corporation 2011 - 2011
CGI 2010 - 2011
Unisys Technical Services 2009 - 2010
Geeks On The Way 2008 - 2009
Metafore IT Solutions 2006 - 2008
Skills
Word, Excel, Outlook, Windows, Windows Server, Active Directory, Exchange 2007, Adobe Acrobat, Computer Hardware, Remedy, SCCM, LANDesk, Blackberry Enterprise..., Microsoft Office, Microsoft Excel, Web Design, Microsoft Exchange, BMC Remedy, Servers, Microsoft Word, Technical Support, Help Desk Support, Software Installation, Networking, Troubleshooting, Windows 7, Laptops, System Deployment, Team Leadership, System Administration
Education
Southern Alberta Institute of Technology
A+, Information Technology
Southern Alberta Institute of Technology / SAIT
Network+, Information Technology
Southern Alberta Institute of Technology / SAIT
MCITP Server Administrator, Information Technology
VWR International, LLC April 2015 - Present
VWR International, LLC December 2013 - March 2015
Unisys Technical Services August 2013 - November 2013
Yale School of Drama August 2011 - May 2013
The Sandra Feinstein-Gamm Theatre July 2007 - June 2011
Brown University Dept. of Theatre, Speech, & Dance January 2003 - May 2007
Skills
Theatre, Research, Event Planning, Public Speaking, Teaching, Microsoft Office, Non-profits, Editing, Social Media, Photoshop, Microsoft Excel, Grants, PowerPoint, Social Media Marketing, Fundraising, Higher Education, Nonprofits, Public Relations, Event Management, Community Outreach, Strategic Planning, Customer Service, Microsoft Word
Education
Yale School of Drama 2011 — 2013
Technical Design and Production
Brown University 2002 — 2007
AB, American Civilization
Isidore Newman School 1998 — 2002
High School Diploma
Unisys Technical Services March 2015 - Present
Market Vision Media June 2013 - March 2015
Desktop Visual Products January 2012 - June 2014
Digital Worxs February 2013 - August 2013
Orbit Irrigation July 2012 - November 2012
Davis School District June 2011 - December 2011
KSL News 2011 - 2011
KUTV May 2010 - August 2010
Skills
Video Editing, Public Relations, Marketing, SEO, Writing for Broadcast, Writing for Print, Writing for Social Media, Reporting, Photo Editing, Social Media and..., Audio / Visual..., Digital Marketing, Video Production, Copywriting, SEO copywriting, Computer Hardware...
Education
University of Utah 2010 — 2011
Bachelor of Science, Journalism / New Media
Salt Lake Community College 2008 — 2009
Associate's Degree, General Studies
Davis Applied Technology College
Davis Applied Technology College
Davis Applied Technology College
Texas A&M University-Central Texas August 2014 - Present
Texas A&M University-Central Texas August 2012 - August 2014
Convergys December 2010 - September 2012
Unisys Technical Services April 2008 - January 2010
NCS Pearson September 2005 - April 2008
NCS Pearson November 2004 - September 2005
AVE July 2004 - November 2004
Good Communication April 2004 - June 2004
A Great Rate Insurance May 2003 - August 2003
Shepherd Security, Inc. March 2002 - May 2003
Skills
Windows, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Troubleshooting, Active Directory, Computer Hardware, Laptops, Printers, Typing, Data Entry, 10 Key, Records Management, Medical Terminology, Customer Service, Clerical, Networking, Spreadsheets
Education
Dakota State University 2013 — 2015
Certificate, Health Care Coding
Central Texas College 2010 — 2011
Medical Transcription/Health Information Technology
Virginia College at Austin 2005 — 2008
Associates in Applied Science, Microsoft Network Engineer
present time May 2014 - Present
Unisys Technical Services August 2012 - May 2014
Comcast Cable August 2011 - April 2012
ACS Commercial Vehicles Operations November 2005 - May 2009
Lowe's Companies, Inc. October 2000 - March 2004
Apple October 1992 - August 2000
Domestic Automation Company 1988 - 1992
Skills
Customer Satisfaction, Team Management, Inventory Control, Database Admin, Troubleshooting, Technical Writing, Database Management, Verbal and Written..., Customer Service, Management, Sales, Account Management, Microsoft Excel, Team Building, Microsoft Office, Microsoft Word, Training, Strategic Planning, Leadership, Program Management, Call Centers, Technical Support, Time Management, Team Leadership
Education
University of Minnesota-Twin Cities 1976 — 1977
Unfortunately, after only 1 year, I got married and moved to California., Computer Science
Control Data Institute 1970 — 1971
Computer Technology Certificate, Computer Technology, Pass or fail,and I passed easily.
Unisys Technical Services November 2013 - Present
American Red Cross Biomedical Services June 2003 - November 2013
American Red Cross of Greater Columbus Chapter March 2001 - June 2003
Computerized Fiscal Planning March 1992 - September 2000
Skills
Disaster Recovery, Program Management, Cisco Technologies, Software Documentation, System Administration, Networking, Windows Server, Windows 7, SharePoint, Microsoft Exchange, Network Administration, Troubleshooting, Vendor Management, VMware
Education
The Ohio State University 1983 — 1988
BA Journalism, Public Relations
EMC December 2012 - Present
Unisys Technical Services August 2012 - November 2012
Convergys July 2009 - July 2012
Affordable Computer Repair - ACR. May 2009 - December 2009
Unisys June 2008 - April 2009
Teleperformance USA May 2007 - November 2007
Six Flags New England May 2005 - November 2005
Specto Tecnologia - SC/SP - Brazil November 2002 - April 2005
Skills
Windows, XP, Microsoft Exchange, Windows Vista, Linux, Troubleshooting, Technical Support, Hardware, Software Installation, HTML, MySQL, SQL, Databases, Networking, PHP, Photoshop, Outlook, Citrix, Laptops, Help Desk Support, Windows 7, Computer Hardware, Active Directory
Education
Universidade Presbiteriana Mackenzie 1998 — 2003
Marketing Advertisement
Liceu Pasteur 1992 — 1996
High School, Normal
Unisys Technical Services (Contract) May 2009 - Present
Interface Computer Communications April 2009 - May 2009
Unisys Technical Services February 2008 - February 2009
Star Graphics, INC March 2007 - September 2007
Staffmark February 2006 - January 2007
A & A Teledata, INC April 2005 - October 2005
Skills
Computer Hardware, Access, Inventory Management, Software Installation, Laptops
Education
Del Mar College 1974 — 1974
Certificate, Electronic Theory and Cobol computer programming
Harris RF Communications Division November 2012 - Present
Unisys Technical Services October 2012 - November 2012
Stone Construction Equipment, Inc. April 1987 - August 2012
Education
Rochester Institute of Technology 2000 — 2006
Master's degree, Information Technology
Rochester Institute of Technology 1989 — 1995
Bachelor's degree, Information Systems
Finger Lakes Community College 1983 — 1987
Associate's degree, Data Processing
Unisys Technical Services October 2012 - Present
Unisys October 2011 - Present
UPS November 2009 - December 2009
Pittsburgh Transportation Company Inc. November 1997 - February 2006
ComputerPeople Inc. (Now Fujitsu America) November 1996 - March 1997
WESCO Distribution September 1996 - September 1996
AT&T Communications May 1996 - May 1996
Office Depot December 1995 - May 1996
Cabot Oil & Gas November 1995 - December 1995
Electronic Data Systems March 1994 - January 1995
Skills
Linux, Windows Server, Hardware, Technical Support, Networking, Windows 7, Laptops, Troubleshooting
Education
Pittsburgh Technical Institute 2010 — 2011
Certificate, Microsoft Network Professional + Program
University of Pittsburgh 1990 — 1993
BS, Computer Science
Community College of Allegheny County 1986 — 1989
AS, Computer Science
Unisys February 2011 - Present
Unisys Technical Services August 2008 - February 2011
Unisys May 2005 - August 2008
Verizon Wireless May 2000 - June 2003
Soyata Computers August 1999 - January 2000
Skills
Troubleshooting, Operating Systems, Computer Hardware, Networking, Windows 7, Computer Security, Network Administration, Team Leadership, Windows XP Pro, Remote Desktop, Microsoft Office, TCP/IP, Remote Troubleshooting, Phone Etiquette, Phone Skills, Microsoft Office 2007, Technical Leadership, Training, Windows Remote Desktop, Linux, Training Delivery, Microsoft Office 2010, ip networking, windows 8 enterprise, Active Directory, Technical Support, Help Desk Support
Education
Monroe Community College
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
Rochester Institute of Technology
Networking and System Security
Discover Financial Services August 2014 - Present
Discover Financial Services October 2012 - August 2014
Arlington Computer Products June 2011 - October 2012
Unisys Technical Services May 2010 - June 2011
Stone Security January 2008 - August 2009
Stone Security April 2007 - August 2007
eBay March 2006 - August 2006
MSN April 2003 - January 2004
Skills
Troubleshooting, Security, Windows 7, System Administration, Operating Systems, Technical Support, VPN, Software Documentation, Networking, Windows Server, Apache, Linux, SCCM, Network Security, Avaya, Desktop Support, Network Administration, Servers, Cisco Technologies, Help Desk Support, VMware, ITIL, Windows XP, Windows Server 2008, Active Directory, Citrix, Leadership, Windows, Cisco, XP, Disaster Recovery, Visio, Computer Repair, Team Leadership, Vendor Management, Enterprise Software, Data Center, IT Service Management, Information Security, Integration, Testing, Software Installation, Computer Hardware, Change Management, Incident Management, IT Asset Management, Financial Services
Education
Brigham Young University - Idaho 2006 — 2010
CIT, Computer Information Technology, Criminal Justice
CompuCom August 2011 - July 2015
Yale University November 2010 - January 2011
St. Vincent's Hospital September 2010 - October 2010
Unisys Technical Services August 2009 - February 2010
Greenwich Library October 2005 - July 2008
Coface September 2004 - May 2005
Nasdaq October 1997 - June 2001
Skills
Technical Support, Field Service, Lexmark Printers, Computer Repair, Computer Hardware..., Laptops, Laser Printers, Microsoft Operating..., IT Hardware Support, CompTIA A+, Software Installation, Computer Hardware..., Desktop Computers, Hardware Diagnostics
Education
Rice University 2008 — 2009
Cognitive Science
Norwalk Community College 2004 — 2007
Associate of Arts, Math & Science - Magna Cum Laude, 3.75
Cruise America February 2013 - Present
Recovery Innovations Incorporated April 2011 - February 2013
SMCI January 2011 - March 2011
Unisys Technical Services January 2010 - February 2011
Adecco Technical June 2009 - January 2010
DoctorSolutions, Inc. August 2006 - March 2009
DoctorSolutions, Inc. 2006 - 2009
CompuCom January 2005 - August 2006
Excell Data 2006 - 2006
Siemens Business Services January 2000 - December 2005
Skills
TCP/IP, XP, Troubleshooting, DHCP, DNS, Network Administration, Management, VPN, Virtualization, Operating Systems, Cisco Technologies, IT Management, Hardware, Disaster Recovery, Technical Support, Routers, Dell PowerEdge Servers, Software Installation, Help Desk Support, Networking, WAN, Laptops, Security, Windows Vista, Backup Exec, Antivirus, HP, Microsoft Technologies, BMC Remedy, Active Directory, Wireless Networking, Windows XP
Education
DeVry University 2004 — 2006
Bachelors, Technical Management
Heald College 1989 — 2001
AAS, Electronics Technology
Unisys Technical Services July 2010 - Present
Purdue University August 2004 - April 2008
Skills
Technical Support, XP, Video Games, Troubleshooting, Computer Hardware, Research, Higher Education, Laptops, University Teaching, Microsoft Office, Public Speaking, Windows 7, Social Media, Windows XP, Critical Thinking
Education
Purdue University 2003 — 2008
MA, Philosophy
The College of Idaho
Think Finance June 2014 - Present
Unisys Technical Services November 2013 - June 2014
DG February 2012 - October 2013
Skills
Technical Support, Troubleshooting, Call Centers, Streaming Media, Windows 7, Active Directory, Servers, BMC Remedy, Help Desk Support, SCCM, Software Installation, Windows, Hardware, Computer Hardware, VPN, Windows XP
Education
ATI Career Training Center-North Richland Hills 2001 — 2003
Information Systems Network Administration
ShoreTel October 2012 - July 2015
Unisys Technical Services May 2010 - October 2012
Xerox July 2008 - January 2010
Sears Holding Company March 2007 - July 2008
Weco Metal Products October 2006 - March 2007
Skills
Windows 7, Help Desk Support, Active Directory, Troubleshooting, Networking, Technical Support, Hardware, XP, Windows, Testing, SQL, Wireless, Laptops, Computer Hardware, Operating Systems, Windows Vista, Quality Assurance, Business Analysis, Network Security, Printers, VoIP protocols SIP, VoIP, MPLS Networking, Managed Services, Customer Service, Windows XP
Education
Rochester Institute of Technology 2010 — 2015
Bachelors Degree, Networking, System Administration, and Security
Monroe Community College 1999 — 2001
Associates Degree, Business Administration
Monroe Community College 1998 — 2000
Associates Degree, Business Administration
Wayne Central High School 1994 — 1998
Regents Diploma, Math and Science
Rochester Institute of Technology
Bachelors Degree, Networking, System Administration; Security
iTOK July 2013 - Present
Teleperformance December 2011 - June 2013
Teleperformance, USA May 2011 - December 2011
Unisys Technical Services August 2007 - February 2011
C. Tanner January 1999 - January 2004
Iomega Corporation January 1991 - January 1998
Skills
Information Technology, Customer Service, Technical Support, Computer Hardware, Software Documentation, Internet Troubleshooting, Team Leadership, Supervisory Experience, Technical Product..., Access, Windows XP
Education
2009 — 2011
Bachelor's degree, Computer Science, 3.97
Stevens-Henager College 2009 — 2011
Bachelor of Science (B.S.), Computer Science
Korcett Holdings, Inc. October 2010 - Present
Unisys Technical Services June 2008 - June 2010
CompuCom 2009 - 2010
Skills
A+ Certified, Desktop Support, Computer Hardware, Documentation, DNS, Ethernet, Ethical Hacking, Firewalls, LAN/WAN, FreeBSD, PostgreSQL, Linux, Mikrotik, Network Administration, Network Design, Routers, System Administration, Servers, Windows 7, Switches, Troubleshooting, VPN, Wireless, Windows Server, Red Hat Linux, Active Directory, Data Center, Apache, TCP/IP, Programming, Shell Scripting, Cisco, Fiber Optics, IPFW, MySQL, Network Security, Operating Systems, PHP, RouterOS, Software Installation, Windows XP Professional, Unix, Dell Switches, Dell PowerEdge Servers
Education
CyberTex Institute of Technology 2011 — 2012
Network Engineer
InfoSec Institute
Ethical Hacking
San Antonio College
Computer Science
Bill Good Marketing September 2014 - Present
Teleperformance, USA September 2013 - August 2014
CSS Corp September 2012 - August 2013
iOPEX technologies June 2012 - September 2012
Unisys Technical Services October 2007 - June 2012
Skills
Active Directory, Windows 7, RSA SecurID, Windows Vista, Windows XP Pro, VPN, Customer Service, MS Outlook, MS Word, Entrust PKI, Communication, types 45+ wpm, Technical Support, Blackberry Enterprise..., Help Desk Support, Computer Hardware, Windows XP
Education
Salt Lake Community College 2001 — 2002
General Education
East High School 1996 — 2000
Diploma, Generals
Akorbi June 2013 - March 2015
Fast Exact February 2013 - April 2013
Europe, Asia and South America October 2011 - February 2013
AT&T 2010 - 2011
Appolicious 2010 - 2010
nGenera Corporation 2008 - 2009
Unisys Technical Services 2007 - 2008
Europe, Asia and South America 2006 - 2006
Covad Communications 1998 - 2005
Skills
Networking, Telecommunications, Troubleshooting, Switches, Technical Support, Computer Network..., Routers, Network Administration
Education
City College of San Francisco
Associate's degree
Unisys Technical Services March 2012 - Present
Impact Technologies, LLC May 2006 - January 2007
Eastman Kodak July 2005 - August 2006
Skills
Computer Hardware, Programming, Java, HTML, MySQL, HTML 5, Apache, Linux, Windows 7, Microsoft Office, Active Directory, C++, C#, JavaScript, Adobe Creative Suite, Photoshop, CSS, PHP, Project Management, Android, Computer Network..., Knowledge Base, Blackberry Enterprise..., Lync Server 2010, PGP, Disk Encryption, Account Management, C, Organizational..., jQuery, phpBB, HTML5, HTML + CSS, Assembly, Customer Service, Microsoft Excel, Microsoft Word, Computer Repair, Computer Security, Computer Maintenance, PeopleSoft, Service Delivery, Service Desk, Knowledge Management, Avaya IP Telephony, Cisco Call Manager, Help Files, RFCs, Network Administration, Client Co-ordination
Education
Binghamton University 2006 — 2010
Greece Athena High School 2002 — 2006
Regents Diploma with Advanced Designation
Unisys Technical Services January 2007 - Present
Hill Country Fitness Supply June 2009 - June 2011
Skills
Microsoft SQL Server, Technical Support, Active Directory, Windows 7, Troubleshooting, Operating Systems, SQL, Servers, Computer Hardware, Windows Server, TCP/IP, VMware, IT Service Management, DNS, Windows XP, Microsoft Exchange, IIS
Education
University of Texas at San Antonio 1996 — 2006
Unisys Technical Services
Skills
Windows, Project Management, Linux, Software Development, Cloud Computing, Business Analysis, Databases, IT Service Management, Troubleshooting, Software Documentation, Program Management
Education
University of Houston 1984 — 1989
M.S., Geosciences
Rice University 1980 — 1984
B.A., Geology
consilium1 August 2014 - Present
Unisys January 2009 - July 2014
UNISYS June 2008 - January 2009
UNISYS Technical Services January 2008 - June 2008
Old Toad Ltd September 2004 - December 2007
Rochester Institute of Technology July 2001 - June 2002
Skills
Blackberry Enterprise..., Technical Support, Customer Service, Computer Hardware, Hardware, Operating Systems, Troubleshooting, XP, Software Installation, Laptops, Windows, System Administration, Windows Server, Networking, Active Directory, Visual Basic, Service Desk, Training, Windows 7, Software Documentation, Microsoft Exchange, IT Service Management, ITIL, IT Operations, TCP/IP, Servers, Network Administration, VoIP, BMC Remedy Ticketing..., Windows XP
Education
Rochester Institute of Technology 2001 — 2004
Graduate Coursework, Computer Science
Rochester Institute of Technology 1996 — 2001
Bachelor of Science, Imaging Science
Air National Guard October 2003 - Present
Speed E' PC January 1996 - Present
Unisys Technical Services January 2008 - October 2009
ACS January 1999 - January 2006
United States Air Force January 1995 - January 1999
Education
University of Phoenix 2007 — 2009
Masters, Information Systems
Community College of the Air Force 2006 — 2007
Associates, Networking and Switching
University of Phoenix 2003 — 2007
Bachelors of Science, Information Technology
Community College of the Air Force 1995 — 1996
Associates, Imagery Analysis
EMC December 2012 - Present
Unisys Technical Services April 2011 - December 2012
Skills
Microsoft Office, Windows, Troubleshooting, Customer Service, Networking Fundamentals, Lotus Notes, VMware, EMCISAv2
Education
Salt Lake Community College 2009 — 2012
Business Transfer, Information Systems
Dex Media July 2014 - Present
Randstad April 2014 - July 2014
Paychex May 2012 - December 2013
Salzman Group June 2010 - March 2012
Unisys Technical Services January 2008 - June 2010
Eastern United States April 1999 - August 2007
Concentrix Corporation October 2005 - July 2006
Sutherland Global Services September 2004 - August 2005
Skills
Management, Training, Salesforce.com, Sales, Software Documentation, Recruiting, Process Improvement, Integration, Troubleshooting, Project Management, Research, CRM, ITIL, Change Management, Quality Assurance, Security, Prospecting Skills, Cold Calling, Direct Sales, Online Marketing, Social Media Marketing
Education
Rochester Institute of Technology
Professional Certificate, ISO
Saint Bonaventure University
BA, Classical Literature, 3.374/4.0
State University of New York at Buffalo
Master of Library & Information Science (MLS), Information and Library Sciences; Knowledge Management concentration, 3.81/4.0
State University of New York at Buffalo
MA, Art History, 3.91/4.0
Sogeti September 2014 - Present
XL Catlin March 2015 - Present
XL Catlin January 2015 - March 2015
MediTract December 2012 - September 2014
RouteMatch Software July 2012 - December 2012
ADERANT July 2011 - July 2012
Unisys Technical Services September 2010 - May 2011
Wegmans Food Markets 2005 - 2007
Skills
Servers, Microsoft SQL Server, SQL, Troubleshooting, Testing, Visual Studio, Integration, Software Documentation, Quality Assurance, Test Planning, Requirements Analysis, Software Engineering, Test Cases, Software Development, Business Analysis, Databases, Project Management, Management
Education
Southern Polytechnic State University 2007 — 2010
BS, Software Engineering
Kiewit August 2012 - Present
Technisource September 2010 - July 2012
Telenetwork September 2009 - September 2010
Unisys Technical Services March 2009 - September 2009
NCI Information Systems, Inc. March 2008 - September 2008
Skills
Windows XP-7, Office 2003-2010, Citrix PNA/AMC, Cisco VPN, Oracle Applications, Remedy, Malwarebytes, Exchange Server, Service-Now, Sun Virtual Box, VMware Server, VMware Workstation, Ubuntu Server, Windows Server 2003-2008, Quest Active Roles, SCCM, Citrix, Windows Server, Microsoft Exchange, Windows 7, Network Security, Technical Support, Service Desk, Software Installation, Blackberry Enterprise..., Printers, Hardware, Windows, VMware, Blackberry, Windows XP, Ubuntu, VirtualBox, DHCP, Help Desk Support, Routers, VPN, Active Directory, BMC Remedy, Office 2010, Computer Hardware, Disaster Recovery, Network Administration, Operating Systems, Servers, Software Documentation, System Administration, System Deployment, Troubleshooting, SharePoint
Education
ITT Technical Institute-Austin 2009 — 2011
Associates, Applied Computer Science - Information Technology, 3.5
MobiCorp Inc April 2013 - Present
Pervasive Software March 2010 - April 2013
Unisys Technical Services January 2008 - March 2010
Harte Hanks February 2007 - January 2008
K-Max Air Conditioning and Heating November 2006 - February 2007
Texas Land and Cattle Co May 2006 - November 2006
The Olive Garden February 2004 - May 2006
Skills
Active Directory, Troubleshooting, XP, System Administration, Networking, Hardware, Windows, Enterprise Software, Technical Support, Software Installation, Management, Program Management, IT Service Management, Sales, Customer Service, Information Technology, Salesforce.com, Software Documentation, Virtualization, Technical Writing, System Deployment, Team Leadership, Windows 7, Help Desk Support, Sales Process, Access, Integration, Visio, Data Analysis, Business Analysis, Account Management, Microsoft Office, SaaS, XML, Databases, Cloud Computing, Customer Satisfaction, VMware, Computer Hardware, Servers, Security, Linux, Data Center, Disaster Recovery, Operating Systems, SQL, Microsoft SQL Server, SharePoint, Software Development, CRM
Education
New Horizons 2012 — 2012
New Horizons 2010 — 2010
CompTIA 2009 — 2010
Cert, A+ Certification
Texas State University 2007 — 2009
Business Administration
Austin Community College 2004 — 2008
Associate, Business administration
Mclennan Community College 2001 — 2003
Business Administration
Sutherland Global Services July 2014 - Present
Xerox Services December 2013 - April 2014
Convergys March 2013 - September 2013
Unisys Technical Services July 2007 - January 2013
Teleperformance USA June 2004 - December 2005
Newspaper Agency Corporation September 2002 - August 2003
Skills
Hardware Troubleshooting, Software Troubleshooting, Network & VPN..., Office 2003, 2007 &..., Windows XP & Windows 7, Citrix Environment, Active Directory, Current Active Top..., Phlebotomy..., Pharmacology (Sub-q,..., Medical Asepsis..., Vital Signs &..., 12-lead EKG, Urinalysis Lab..., Autoclave &..., Practical Radiology, Records & Bookkeeping, Insurance Law & Ethics, Front Office Skills, Appointment scheduling, IDC-9 and CPT Coding, Medical Billing &..., Medical Terminology, Technical Support, Call Centers, Help Desk Support, Software Installation, Hardware, Training, Customer Service, SLA, Software Documentation, Management
Education
Southern New Hampshire University 2015 — 2019
Bachelor of Science (B.S.), Information Technology
Medical Specialties Stevens-Henagar College 2008 — 2010
Associate, Medical Specialties, 3.89
Woods Oviatt Gilman LLP September 2008 - October 2009
Unisys Technical Services November 2007 - September 2008
AT&T May 2007 - August 2007
ConServe March 2005 - January 2007
Concentrix Corporation September 2004 - March 2005
One Auto Finance March 2003 - September 2004
Education
Monroe Community College
Associates Degree, Nursing
Amazon July 2013 - Present
Independant Work May 2002 - Present
Texas State University August 2010 - July 2013
atsec information security corporation 2012 - 2012
Unisys Technical Services November 2008 - May 2010
Kenny's Coffee Company May 2008 - November 2008
Skills
Web Services, C, Wireless Networking, Eclipse, Integration, Servers, Virtualization, C#, Statistics, Windows Server, Linux, Network Security, C++, Databases, Troubleshooting, Testing, Software Documentation, Windows, Java, Algorithms, System Administration, Programming, Python, Networking
Education
Texas State University-San Marcos 2010 — 2013
Bachelor of Science, Electrical Engineering
Austin Community College 2007 — 2009
The University of Texas at Dallas 2002 — 2003
Bachelor of Science, Software Engineering
Fern Bluff Elementary
Fern Bluff Elementary
Unisys Technical Services July 2012 - Present
Progrexion 2011 - 2012
Apple Retail 2011 - 2011
Skills
Technology
Education
Weber State University 2011 — 2011
None, Computer Science
Brigham Young University 2008 — 2008
None, International Business
CSC September 2014 - Present
Field Nation August 2012 - Present
Insight Global 2010 - 2012
Manpower July 2010 - September 2010
Unisys Technical Services September 2007 - April 2009
Tech Team May 2006 - September 2007
Complete Computer Components Inc August 2004 - May 2006
Skills
Active Directory, XP, Technical Support, VPN, Windows 7, Troubleshooting, Software Installation, Help Desk Support, Hardware, Routers, Networking, Firewalls, Printers, Cisco callmanager, Cisco Unity Connection..., Zebra printer, SAP, Active Directory..., Wireless Networking
Education
Olivet College 1992 — 1996
Bachelor of Arts, Sociology
Abcott Institute
Gannett May 2015 - Present
Unisys Technical Services February 2014 - May 2015
Frontier Communications October 2012 - February 2014
DialAmerica Marketing August 2010 - May 2012
Adecco Group June 2010 - March 2011
Skills
Sales Management, Manage Client..., Market Research, Marketing, Public Relations, Customer Retention, Recruiting, Account Management, CRM, Team Management, Customer Satisfaction, Management
Education
St. Bonaventure University 1996 — 2000
Bachelor of Arts (B.A.), Journalism/Mass Communications
Lenel Systems International August 2013 - Present
Unisys Technical Services 2011 - 2013
Pizza Shack 2 June 2007 - September 2010
St. John Fisher College October 2004 - December 2006
Skills
Active Directory, Help Desk Support, Troubleshooting, VMware, Microsoft Exchange, Windows 7, Technical Support, Internet Explorer, VPN, Avaya IP Telephony, Windows, Software Installation, Citrix, operating systems, Internet Troubleshooting, Microsoft Office, Windows Registry, Remote Desktop, Remote Troubleshooting, Cisco VPN, Customer Service, Printers, IT Hardware Support, LogMeIn, Process Explorer, Windows XP Pro, Account Maintenance, Blackberry Enterprise..., Smartphones, BMC Remedy, DHCP, Antivirus, TCP/IP, Hardware, Cisco Technologies, Blackberry, Norton Ghost, Laptops, Windows Vista, XP, Dell Computers, Hardware Support, SCCM, Desktop Computers, Group Policy, Workstations, Wireless Networking, Access Control, SQL Server Management..., Operating Systems
Education
Southern New Hampshire University
BS Business Studies in Computer Information Technology
teleNetwork June 2011 - Present
O'Hanlon, McCollom, Demerath January 2007 - June 2012
Unisys Technical Services January 2010 - May 2011
Skills
Active Directory, Windows Server, Windows 7, Servers, Computer Hardware, Troubleshooting, Windows XP, Technical Support, VMware, Network Administration, Microsoft Exchange, Operating Systems, DNS, Linux, System Administration, Windows, TCP/IP, Help Desk Support, Software Installation
Education
Austin Community College 2010 — 2012