United Concordia Dental
Industry: Insurance company
DescriptionUnited Concordia is a dental insurance company headquartered in Harrisburg, Pennsylvania, United States. It is one of the largest dental insurers in the United States. The company currently insures more than 8 million members worldwide. Headquarters: Harrisburg, PA Parent organization: Highmark Founded: 1992 CEO: Michael Sullivan (May 2014–) Number of employees: 1,200
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United Concordia Dental Employees
United Concordia Dental July 2015 - Present
Hershey Entertainment & Resorts October 2013 - July 2015
Under Armour August 2013 - May 2014
Susquehanna University January 2013 - May 2013
Susquehanna University Athletic Department September 2011 - December 2012
Little League International August 2012 - October 2012
Highmark May 2012 - August 2012
Skills
InDesign, Illustrator, Microsoft Office, Desktop Publishing, Microsoft Publisher, Social Media, Media Relations, Sports, Twitter, Facebook, Event Planning, Public Relations, Internal Communications, PowerPoint, Project Management, Time Management, Microsoft Excel, Organization, Interpersonal..., Interviewing Skills, Instagram, Writing, AP Style, Marketing, Community Outreach, Volunteer Management
Education
Susquehanna University 2009 — 2013
Bachelor of Arts, Communications; Public Relations, Advertising, Magna Cum Laude
United Concordia Dental August 2015 - Present
Healthy Kids Running Series April 2014 - August 2015
PC Parts, Inc. December 2009 - August 2015
Bro Retail Group May 2002 - December 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, Computer Hardware, Microsoft Excel, PowerPoint, Strategic Planning, Inventory Management, Social Media, Printers, Auditing, Procurement, Data Entry, Data Management, Bulk Mailing, Mailers, Mail Sorting, Fundraising, Retail Category..., Retail Sales, Heavy Phones, Phone Etiquette, Community Outreach, Project Coordination, Event Planning
Education
HACC, Central Pennsylvania's Community College
Business Administration and Management, General
Glendale Community College
Scottsdale Community College
United Concordia Dental September 2014 - Present
Kaiser Permanente April 2012 - December 2013
Claremont University Consortium April 2007 - March 2012
American Lung Association, San Francisco & San Mateo Counties June 2005 - April 2007
University of North Carolina at Chapel Hill December 2003 - May 2005
Orange County Health Department May 2004 - October 2004
Skills
Community Outreach, Non-profits, Research, Grant Writing, Public Speaking, Event Planning, Editing, Microsoft Office, Health Education, Public Health, Group Therapy, Health Promotion, Program Management, Program Development, Volunteer Management, Program Evaluation, Strategic Planning
Education
University of North Carolina at Chapel Hill 2003 — 2005
Master of Public Health, Health Behavior and Health Education
University of California, San Diego 1997 — 2001
Bachelors, Sociology, Spanish, Health Care
Fullerton union high school
UMB Bank November 2009 - January 2014
University of Maryland School of Medicine November 2009 - January 2014
University of Maryland Biotechnology Institute March 2005 - November 2009
United Concordia Companies, Inc May 2003 - September 2005
United Concordia Dental August 1999 - May 2003
Skills
Project Management, Meeting Scheduling, Customer Service, Event Planning, Process Improvement
Education
Baltimore City Community College
Associate’s Degree, Business Administration
Niagara LaSalle Corporation October 2014 - Present
Family Express Corporation December 2009 - May 2014
United Concordia Dental November 1999 - March 2002
Highmark Inc. June 1998 - November 1999
Ford Motor Credit Company August 1994 - October 1997
Skills
Finance, Marketing, Analysis, Financial Analysis, Forecasting, Data Analysis, Leadership, Financial Modeling
Education
Nova Southeastern University 1992 — 1994
Master of Business Administration (M.B.A.), 3.8
Trinity University 1986 — 1990
Bachelor's Degree, Marketing, 3.0
Republic Services Inc January 2013 - Present
United Concordia Dental 1997 - 2012
A&E Products 1994 - 1997
Skills
Insurance, Employee Benefits, Account Management, RFP/Proposal Management, Creative Writing, Technical Writing, Marketing Communications, Relationship Management, Strategic Partnerships, Account Servicing, Management, Sales Operations, Sales, Presentation Design, Proposal Writing, Integrated Marketing, Strategy, Project Management, Sales Management, Trade Shows, Event Planning, Contract Management, RFI, RFx, Supplier Sourcing, Content Management, Negotiation, Marketing Strategy, Salesforce.com, Customer Retention, Customer Service, CRM, Analysis, Selling, Sales Process, Marketing, Competitive Analysis, Direct Marketing, New Business Development, Leadership, Contract Negotiation, Team Building, Sales Presentations, Business Development, Direct Sales, Cross-functional Team...
Education
Arizona State University
Bachelor's degree, Global Business - Marketing
Northern Arizona University
Marketing
Greenway High School
Advanced Studies Diploma
McDonald Leavitt Insurance Agency June 2015 - Present
Pan American Insurance Agency September 2014 - March 2015
Sitzmann Morris & Lavis Insurance Agency April 2013 - August 2014
Dickerson Employee Benefits June 2009 - March 2013
Lebherz Insurance Agency July 2003 - May 2009
CIMS General Agency January 2001 - January 2003
Principal Financial Group January 2000 - January 2001
United Concordia Dental January 1997 - January 2000
American Medical Security January 1990 - January 1997
Employers Health Insurance January 1987 - January 1990
Skills
Employee Benefits, Disability Insurance, Employee Wellness, Voluntary Employee..., Life Insurance, Property Casualty..., Workers Compensation, Benefits Administration, Health Insurance, Insurance, Health Savings Accounts, Sales, Underwriting, Brokers, Property & Casualty..., Account Management
Education
Lehigh Carbon Community College
United Concordia Dental May 2014 - Present
ANSA Exhaust Technologies (Formerly ANSA Automotive Parts Distributors, Inc.) July 2009 - May 2014
Inspirage, LLC. August 2007 - February 2013
ANSA Automotive Parts Distributors, Inc. March 2006 - July 2007
HODAC, Inc. April 2005 - March 2006
Skills
Services Marketing, Product Marketing, Marketing, Marketing Communications, Public Relations, Leadership, Advertising, Marketing Strategy, Trade Shows, Event Management, Inbound Marketing, Microsoft Office, Adobe Creative Suite, WordPress, Constant Contact, Integrated Marketing, Project Management, Product Development, Strategy, Email Marketing, Sales Operations, Digital Strategy, Social Media Marketing, Strategic Planning, Customer Service, Online Marketing, Program Management, Start-ups, B2B & B2C Brand..., Brand Positioning, Vendor Relations, Creative Development, Customer Retention
Education
University of Alaska Anchorage 2008 — 2010
MBA, General Managment
California University of Pennsylvania 2000 — 2004
BS, Marketing
Independent Contractor May 2015 - Present
United Concordia Dental April 1994 - May 1997
Transamerica January 1991 - April 1994
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Time Management, Social Media, Marketing
Education
Chaminade College Preparatory
Los Angeles Pierce College
Associate of Arts (A.A.)
United Concordia Dental May 2014 - Present
United Concordia November 2010 - May 2014
United Concordia November 2010 - August 2012
Skills
Claim, Insurance, Employee Benefits, Disability Insurance, Life Insurance, Customer Service, HIPAA
Education
Bloomsburg University of Pennsylvania
Bachelor's degree, Business Administration and Management, General
Penn State University
Bachelor's degree
Vera Whole Health September 2014 - Present
Jewett Investment Partners April 2009 - April 2014
United Concordia Dental October 1997 - March 2009
Skills
Healthcare Management, Life Insurance, Buy-sell Agreements, Employee Benefits
Education
The American College
Chartered Financial Consultant (ChFC)
The American College
Chartered Life Underwriter (CLU)
University of Puget Sound 1968 — 1972
Bachelor of Business Administration (B.B.A.), Finance, General
United Concordia Dental April 2014 - Present
PA Media Group August 2013 - April 2014
McDonald's Corporation May 2010 - April 2014
abc27-WHTM Television May 2013 - August 2013
Indiana University of Pennsylvania October 2012 - May 2013
IUP-TV August 2010 - May 2013
IUP-TV August 2010 - May 2013
Indiana University of Pennsylvania September 2009 - May 2010
Original Italian Pizza May 2007 - May 2010
Skills
Highly Dedicated, Computer Graphics, Camera Operating, On-air Announcing, Microsoft Office, Video Editing, Microsoft Excel, Communication, Microsoft Word, Social Media, Audio Editing, Sound, Sports, Broadcast
Education
Indiana University of Pennsylvania 2009 — 2013
Bachelor of Science (B.S.), Communication and Media Studies
Sovereign Health Group March 2014 - Present
Cigna 2011 - 2012
WellPoint 2006 - 2010
United Concordia Dental 1988 - 2006
Skills
New Business Development, Account Management, Provider Relations, Network Development, Customer Service, Strategic Planning
Education
University of Santa Monica
Master of Arts (MA), Psychology
Leclerc July 2015 - Present
WSP Solvay October 2014 - March 2015
United Concordia Dental December 2013 - April 2014
Hope Enterprise September 2013 - November 2013
Mainstay Life Services July 2012 - July 2013
Allegheny General Hospital January 2013 - June 2013
Skills
Brookfield Viscometer, pH meter, Centrifuge, Anton Paar, Ubbelohde Viscometer, Fann Viscometer, Polymer Chemistry, Titration, Spectroscopy, Team Building, Team Leadership, Organization Skills, Healthcare, Customer Service, CPR Certified, HIPAA, Data Entry, Microsoft Office, Microsoft Word, PowerPoint, Chemistry, Microsoft Excel, Public Speaking, Laboratory, Research
Education
University of Pittsburgh 2009 — 2012
Bachelor of Science (BS), Biology/Biological Sciences, Chemistry, 3.43
United Concordia Dental May 2014 - Present
Skills
Social Media, Website Development, Salesforce.com, Drupal, Media Planning, Media Buying, Email Marketing, Marketing Strategy, Photography, Social Networking, Event Management, Trade Shows, Public Relations, CRM Program Management, Video Production, Fundraising, Photoshop, Joomla, Brand Management, HTML, HTML 5, PHP, Corporate Communications, Strategy, Sales, CRM, Marketing
Education
West Virginia University 2013 — 2015
Masters of Business Administration
Clarion University of Pennsylvania 2001 — 2005
B.S.
United Concordia Dental April 2012 - Present
United Concordia Dental November 2004 - April 2012
United Concordia Dental September 2001 - August 2004
United Concordia Dental April 2001 - September 2001
United Concordia Dental January 2000 - April 2001
United Concordia Dental March 1999 - January 2000
United Concordia Dental July 1996 - March 1999
Skills
Insurance, Process Engineering, Process Improvement, Health Insurance, Business Analysis, Leadership, Strategic Planning, Relationship Management, Team Building, Employee Benefits, Risk Management, Analysis, Account Management, Health Savings Accounts, Disability Insurance, Call Centers, Claim, Brokers, Management
Education
University of Phoenix 2007 — 2009
MBA, Business Administration
Shippensburg University of Pennsylvania 1991 — 1996
Bachelor's Degree, Finance, General
United Concordia Dental February 2015 - Present
Keystone Indoor Drill Association 2012 - Present
United Concordia June 2012 - February 2015
United Concordia January 2010 - June 2012
Century Resources October 2008 - July 2009
Lehman Brothers/CampusDoor June 2006 - October 2008
HealthAmerica April 2005 - June 2006
SunGard HE February 2004 - April 2005
Skills
Project Management, Business Development, Project Coordination, Voice of the Customer, Developing Client..., Account Management, Product Development, Marketing, Training, Management, Sales Operations, Project Planning, Sales, Customer Service, Recruiting, Business Strategy, Access, Start-ups, Relationship Management, Salesforce.com, Leadership, Team Building, Process Improvement, Insurance
Education
Mountain State University 2007 — 2009
M.S., Strategic Leadership
West Chester University of Pennsylvania 2001 — 2004
B.S., Marketing
United Concordia Dental February 2014 - Present
United Concordia Dental February 2012 - February 2014
Sprint 1990 - 1992
United Telephone Company 1987 - 1990
Skills
Process Improvement, Insurance, Business Analysis, Project Management, Analysis, Collaborative Leadership, Data Analysis, Strategic Planning, Organizational..., Internal Communications, Strategic Leadership, Team Leadership, Community Outreach, Corporate Events, Change Management, Business Transformation, Facility Safety, Vendor Relationship..., Business Process..., Employee Benefits, Program Management, Healthcare, Risk Management
Education
Mount Saint Mary's College 1990 — 1994
MBA, Management
Shippensburg University of Pennsylvania 1982 — 1986
BSBA, Finance
Mansfield University of Pennsylvania September 2014 - May 2015
Fairfield Auto Group May 2014 - September 2014
United Concordia Dental August 2013 - March 2014
Mansfield University of Pennsylvania August 2011 - May 2013
GameStop November 2003 - August 2006
Hershey Entertainment & Resorts April 2002 - August 2006
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Mansfield University of Pennsylvania 2009 — 2016
Bachelor's degree, Geography
Mansfield University of Pennsylvania 2010 — 2015
Bachelor of Science (B.S.), Geography
United Concordia May 2012 - Present
United Concordia August 2009 - May 2012
United Concordia Dental January 2006 - August 2009
United Concordia Dental March 2002 - January 2006
Skills
Dentistry, Health Insurance, Insurance, Process Improvement, Employee Benefits, Team Building, Customer Service, Claim, Leadership, Healthcare, Training, Management, Analysis, Project Management, Medicare, Business Analysis, Program Management
Education
Hagerstown Community College 1994 — 1996
Associate's degree
Hagerstown MD 1994 — 1996
AA, General
United Concordia Dental February 2014 - Present
Navtech October 2013 - February 2014
Carolina Connection Radio Show January 2013 - April 2013
Sports Xtra September 2012 - April 2013
Zeta Tau Alpha Franklin 5K August 2012 - March 2013
ESPN June 2012 - August 2012
Harrisburg City Islanders Pro USL Soccer Team May 2011 - August 2011
Skills
Facebook, Social Media, Public Relations, Public Speaking, Editing, Research, Nonprofits, Final Cut Pro, Microsoft Office, Social Media Marketing, PowerPoint, Event Planning, Microsoft Excel, Writing, Salesforce.com, SharePoint, Graphic Design, Access
Education
University of North Carolina at Chapel Hill 2009 — 2013
Bachelor of Arts (B.A.), Journalism and Mass Communication
United Concordia Dental December 2008 - Present
UnitedHealthcare 2005 - 2009
Travelers 1990 - 2000
Skills
Employee Benefits, Health Insurance, Sales, Insurance, Account Management, Customer Retention, Health Savings Accounts, Disability Insurance, Health Care Reform, Selling, Life Insurance, Term Life Insurance, Brokers, Managed Care, Medicare, Strategic Planning, Sales Management, Dental Insurance, Vision Insurance
Education
James Madison University 1984 — 1986
BBS, Management
United Concordia Dental February 2014 - Present
Commonwealth of Pennsylvania 2008 - Present
Inspector General PA 1999 - 2008
Commonwealth of Pennsylvania - Office of Inspector General 1998 - 2007
Skills
Workforce Development, Training, Policy, Government, Employee Training, Public Speaking, Workshop Facilitation, Leadership, Leadership Development, Organizational..., Employee Relations, Program Development, Staff Development, Community Outreach, Conflict Resolution, Nonprofits, E-Learning
Education
Juniata College 1986 — 1990
Liberal Arts, Art History
United Concordia Dental June 2014 - Present
UPMC Health Plan December 2012 - May 2014
UPMC Health Plan December 2010 - December 2012
UPMC Health Plan February 2006 - December 2010
Skills
Health Insurance, Medicare, Data Analysis, Systems Analysis, Managed Care, Access, EDI, TPA Implementation, Microsoft Excel, SQL, Relational Databases, Root Cause Analysis, Enrollment Management, Software Documentation, Training, Tableau, Visual Analytics, Reporting, Teradata SQL, SQL Server Management..., WinSQL, 837P, 837I, 834, 835, Complaints, Grievances, Appeals, 5010, Operations Analysis, SAS Enterprise Guide, 837D, HIPAA
Education
North Park University
United Concordia Dental January 2015 - Present
United Concordia January 2013 - January 2015
United Concordia September 2005 - January 2013
Karat Gold Jewelers March 1990 - October 2005
Skills
Insurance, Health Insurance, Claim, Employee Benefits, Brokers, Customer Service, Call Centers, Outlook, Access, Process Improvement, Training, Team Building, Healthcare, Leadership, Account Management, Microsoft Office, Management
Education
Elizabethtown College 1972 — 1976
Bachelor's degree, Biology, General
Lehigh University 1970 — 1971
United Concordia Dental March 2015 - Present
Sparks Grove February 2014 - March 2015
PetSmart June 2013 - August 2013
The Boeing Company March 2011 - July 2012
Marriott International July 2008 - March 2011
Skills
Budgets, Inventory Management, Microsoft Excel, PowerPoint, Microsoft Office, Customer Service, Microsoft Word, Forecasting, Process Improvement, Strategic Planning, Team Building, Financial Reporting, Analysis, Food & Beverage, Financial Modeling, Management, Hospitality, Market Research, Marketing, Strategy, PeopleSoft, Business Process..., Revenue Analysis, Negotiation, Cross-functional Team..., Data Analysis, Finance, Customer Satisfaction, Leadership
Education
Texas A&M University 2012 — 2013
Master of Business Administration (M.B.A.)
Penn State University 2004 — 2008
B.S., Finance
Penn State University 2004 — 2008
B.S., Hotel, Restaurant, & Institutional Management
Afni January 2012 - Present
Designed 2B Perfect Travel & Event Planning 2006 - Present
Comcast January 2012 - November 2012
United Concordia Dental January 2003 - January 2010
Skills
Sales, Sales Presentations, Database Admin, QuickBooks, Microsoft Office, Account Management, Employee Benefits, Project Management, Customer Service, Customer Retention, Sales Management, Outlook, Customer Satisfaction, Data Entry, Telephone Skills, Spreadsheets, Time Management, Office Management
Education
Strayer University
Bachelor of Applied Science (B.A.Sc.), Health Services Administration
Robert Clemente College Prep 1981 — 1985
High School Diploma
United Concordia Dental September 2014 - Present
United Concordia January 2012 - September 2014
United Concordia Companies, Inc May 2008 - February 2012
United Concordia Companies, Inc October 1997 - May 2008
Blue Cross and Blue Shield of Illinois June 1993 - October 1997
Blue Cross and Blue Shield of Maryland June 1990 - June 1993
Blue Cross & Blue Shield of Maryland June 1989 - June 1990
Skills
Insurance, Analysis, Employee Benefits, Health Insurance, Project Management, Health Care Reform, Healthcare, Underwriting, Actuarial Science, Claim, Management, Process Improvement, Leadership, Team Building, Medicare, Product Development, Competitive Analysis, Strategic Planning, Innovation, Software Documentation, Life Insurance, Brokers, Data Analysis, Managed Care, Long-term Care, Account Management, Microsoft Office, Customer Service, Relationship Management, Sales, Risk Management, Health Savings Accounts, HMO, Project Implementation, Business Analysis, Marketing, Team Leadership, New Business Development, Strategy, Cross-functional Team..., Employee Wellness..., Overall Wellness, Wellness
Education
Towson University 1987 — 1990
BS Degree, Applied Mathematics; Applied Mathematics Laboratory
Grossmont College 1985 — 1987
Undergraduate Studies
Grossmont High School 1981 — 1985
SF Chamber of Commerce 2011 - Present
Mina Levi DDS November 2002 - Present
United Concordia Dental 2009 - 2014
Henry Schein 2007 - 2014
California Center for Aesthetic Dentistry 2002 - 2010
Skills
Dentistry, Invisalign, Cosmetic Dentistry, Restorative Dentistry, Teeth Whitening, Veneers, Periodontics, Orthodontics, Braces, CEREC, Prosthodontics, Dentures, Oral Surgery, TMJ dysfunction, Aesthetics, Sedation Dentistry, Endodontics, TMJ Dysfunction, Pediatric Dentistry, Sleep Apnea
Education
Medical University Sofia
DDS, School of Dentistry
UCLA
DDS, School of Dentistry
United Concordia Dental December 2014 - Present
USDA May 2014 - September 2014
Consultant to LA County for Obamacare development. August 2013 - November 2013
Experis September 2012 - March 2013
IBM Global Business Process Services October 2011 - September 2012
Genesis Networks Solutions dba Wavecreste March 2011 - August 2011
U.S. Department of Commerce 2010 - 2010
IT Resource Solutions 2009 - 2009
Wal-Mart 2008 - 2009
Tech Partners 2007 - 2007
Skills
COBOL, DB2, IMS DB/DC, JCL, C, C++, Unix, CICS, Databases, SDLC, Requirements Analysis, VSAM, Mainframe, IDD, ADSO, IDMS DB/DC, CA7, ESP, SQL, Microfocus Cobol, IMS, Oracle, Xpediter, Toad, Putty, TSO, SPUFI, IBM Mainframe, Endeavor, QMF, Fileaid, Systems Analysis, Testing, z/OS, Univac COBOL, DMS 1100, Websphere, AIX, OS/390, Quality Center, Microsoft SQL Server, SOA, IDMS, Serena Changeman, Crystal Reports, Access, IBM AIX, HP Quality Center, WebSphere
Education
Florida International University 1978 — 1980
Bachelor of Science, Computer science
University of Florida 1975 — 1977
Pharmacy, Computer Science
Hollywood Hills
United Concordia Dental March 2006 - July 2013
Skills
Health Insurance, Account Management, Marketing, Health Care Reform, Microsoft Office, Marketing Strategy
Education
Lebanon Valley College 2008 — 2010
MBA
York College of Pennsylvania 2000 — 2004
BA, English, Business Administration
United Concordia Dental May 2014 - Present
Nuance International October 2013 - May 2014
Military Credentialing Solutions, Inc. April 2012 - October 2013
Nuance International, Inc. March 2011 - January 2012
Peachtree Awnings June 2007 - November 2010
Philip Weltner Library September 2009 - December 2009
Skills
Community Outreach, Social Media, Illustrator, Database Administration, Salesforce.com, Blogging, Trade Shows, Event Management, Facebook, Social Media Marketing, Marketing Communications, Microsoft Office, Project Management, Spanish, Customer Service, Event Planning, Time Management, Microsoft Excel, Sales, Baking, PowerPoint
Education
Oglethorpe University 2006 — 2010
Bachelor of Arts
Volvo Construction Equipment March 2012 - Present
Middle Spring Presbyterian Church August 2009 - Present
Amazon September 2010 - February 2012
United Concordia Dental 2000 - 2006
Skills
Customer Service, Microsoft Office, Inventory Management, Process Improvement, Logistics, Customer Satisfaction, Time Management, Management, Leadership, PowerPoint, Strategic Planning, Coaching, Teaching, Volunteering, Event Planning, Church Events, Youth Development, Youth Ministry, Youth Leadership, Youth Mentoring, Youth Programs, Public Speaking, Mission Work, Operations Management
Education
Shippensburg University of Pennsylvania 2006 — 2007
Certificate in Secondary Education, Social Studies Teacher Education
Penn State University 1995 — 1999
Bachelor of Arts (B.A.), Political Science
United Concordia Dental May 2014 - Present
United Concordia July 2013 - October 2014
Graystone Tower Bank May 2011 - July 2013
Graystone Tower Bank March 2010 - May 2011
PA Air National Guard May 2005 - May 2011
HACC 2006 - 2008
US Army May 2002 - May 2005
Skills
Deposit Operations, Financial Controls, General Ledger..., Quality Auditing, Accounting, Account Reconciliation, Microsoft Office 2007, Fiserv Premier, Cognos, Viewpoint, Organizational..., Financial Accounting, Training & Development, Team Leadership, Organizational..., Business Analysis, Project Implementation, Regulatory Requirements, Banking, Banking Operations, Achiever, Maximizer, Individualization, Arranging, Efficiencies, Internal Communications
Education
Capital College, Pennsylvania State University 2008 — 2011
Bachelor of Science, Accounting
Harrisburg Area Community College 2006 — 2008
Associate of Arts, Business Administration
United Concordia Dental August 2014 - Present
Crossroads Counseling, Inc February 2014 - August 2014
Jersey Shore State Bank June 2013 - February 2014
Lock Haven University September 2010 - May 2013
Bath & Body Works May 2011 - August 2011
PNC December 2009 - January 2011
Skills
Data Entry, Communication, Organization, Teamwork, Management, PowerPoint, Microsoft Excel, Time Management, Customer Service, Event Planning, Microsoft Word
Education
Lock Haven University of Pennsylvania 2009 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
Highmark October 2011 - Present
United Concordia Dental October 2011 - Present
Guardian Storage Solutions December 2007 - September 2011
FDDM Digital Marketing Co. October 2001 - December 2007
RentPort, Inc. March 2000 - October 2001
Information Management Consultants, Inc. (IMC) September 1995 - March 2000
Deloitte Consulting December 1989 - September 1995
Skills
Digital Marketing, Social Media, Online Marketing, SEM, Social Networking, SEO, Social Media Marketing, Email Marketing, PPC, Web Analytics, Digital Strategy, Marketing Strategy, Online Advertising, Marketing Communications, E-commerce, Mobile Marketing, Blogging, Google Adwords, Facebook, Google Analytics, Direct Marketing, Affiliate Marketing, Public Relations, Digital Media, Twitter, Web Design, Advertising, Copywriting, Viral Marketing, Web 2.0, Lead Generation, Website Development, Integrated Marketing, Community Management, Brand Development, Analytics, Online Branding, Media Planning, Interactive Marketing, Online PR, Event Management, Web Development, Media Relations, Writing, Event Planning, Promotions, Budgeting, Mobile Applications, Gamification, User Experience
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1994 — 1995
MBA, Marketing Management
University of Pittsburgh - Joseph M. Katz Graduate School of Business
Master of Business Administration (MBA), Marketing/Marketing Management, General
University of Pittsburgh
B.S., Psychology/Communications
United Concordia Dental September 2015 - Present
United Concordia Dental September 2015 - Present
Utz Quality Foods January 2015 - September 2015
Lowe's Companies, Inc. August 2014 - May 2015
Sears Holdings Corporation November 2013 - August 2014
InterContinental Hotels Group/ IHG Army Hotels November 2011 - December 2012
Shoprite February 2008 - December 2009
The Wendy's Company June 2002 - August 2004
Skills
Sales, Cash Register, Research, Payments, Pricing, Credit, Customer Satisfaction, Hospitality, Customer Service, Time Management, Cashiering, Microsoft Office, Event Planning, PowerPoint, Inventory Management, Microsoft Word, Teamwork, Microsoft Excel, Outlook, Retail Sales, Telephone Skills, Retail, Problem Solving, Computer Proficiency, Leadership, Merchandising
Education
Pennsylvania College of Technology 2013 — 2015
Undergrad 2nd yr plan to return to school, Early Childhood Education and Teaching
Pennsylvania College of Technology 2012 — 2014
None- Taking a Break, Hospitality Management
New Dorp High School 2002 — 2006
High School, Gilder Lehrman American Studies and Law
United Concordia Dental August 2015 - Present
Walterama LLC January 2012 - Present
Mullen May 2013 - March 2015
Brunner, Inc. June 2010 - May 2013
Smith Brothers Agency May 2009 - May 2010
American Eagle Outfitters October 2007 - June 2009
Del Monte Foods July 2005 - September 2007
Ripple Effects Interactive November 2001 - December 2004
Blattner Brunner May 2000 - August 2001
Lycos October 1996 - November 1999
Skills
Digital Marketing, Advertising, Marketing, Digital Strategy, Social Media Marketing, Social Media, Integrated Marketing, Email Marketing, Mobile Marketing, Brand Management, Marketing Strategy, Online Advertising, SEM, Digital Media, Creative Strategy, Brand Development, Creative Direction, Interactive Marketing, E-commerce, Media Planning, Event Planning, Direct Marketing, Product Development, Nonprofits, CPG Industry, Retail Marketing, Hokey Pokey, Yodeling, MBA, New Product Concepting, New Product Development, Nonprofit Consulting, Basic HTML, CSS, JavaScript
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2001 — 2005
MBA, Marketing
Fordham University 1995 — 1996
MA, Public Communications
University of Pittsburgh 1990 — 1994
BA, English Writing
United Concordia Dental August 2013 - Present
Health Advocate November 2010 - August 2013
Strategic Employee Benefit Services May 2006 - July 2010
UnitedHealthcare January 2004 - May 2006
UnitedHealthcare July 2003 - December 2003
Skills
Employee Benefits, Health Insurance, Insurance, Account Management, Sales, Healthcare, Disability Insurance, Managed Care, Benefits Administration, New Business Development, Customer Service, Leadership, Strategic Planning, Health Savings Accounts, Sales Management, COBRA, Employee Wellness..., Solution Selling, Open Enrollment, Sales Presentations, Flexible Spending..., Human Resources, Brokers, HIPAA, Management, Selling, Health Care Reform
Education
University of North Carolina at Chapel Hill 1999 — 2003
BA; BA, Management and Society; Psychology
Beddingfield High School 1995 — 1999
United Concordia Dental March 2015 - Present
Personalized Prevention 2007 - 2014
MPRO 2006 - 2007
Skills
Healthcare, Wellness Coaching, Disease Management, Nutrition, Financial Analysis, Wellness, Team Building, Strategic Planning, Public Speaking, Public Health, Program Management, New Business Development, Management, Managed Care, Leadership, Hospitals, Health Promotion, Health Education, Fitness, Employee Wellness, Diabetes, Corporations
Education
Texas Christian University 2004 — 2006
MBA, Strategy
Parker College of Chiropractic 1995 — 1999
Doctorate, Chiropractic
Baylor University 1989 — 1994
BA, Psychology
The Hershey Company March 2014 - November 2014
Deloitte May 2013 - November 2013
Deloitte April 2012 - May 2013
Ahold (Giant Foods) May 2011 - December 2011
United Concordia Dental July 2010 - February 2011
Skills
IT Business Strategy, Business Analysis, Business Development, Business Planning, Budgets, Business Process..., Business Intelligence, Business Process, Information Technology, Information Management, Information Design, Project Management, IT Operations, Operations Management, IT Solutions, IT Strategy, IT Management, process, Process Improvement, Performance Improvement, Innovation Development, Business Innovation, techno, Technological Innovation, E-Learning, Learning Management..., Leadership, Adaptive Learning, Adaptive Leadership, Identifying Trends, Identifying Issues, Identifying New Revenue..., Defect Identification, Defect Elimination, Defect Tracking, Financial Analysis, Requirements Analysis, Requirements Gathering, Business Requirements, Requirements Management, req, Functional Requirements, Requirement..., System Requirements, Software Requirements, Software Documentation, Software Development, Technical Documentation, Documentation, Cost Benefit
Education
Lebanon Valley College 2004 — 2010
Bachelor of Business Administration (B.B.A.); Bachelor of Accounting, Business & Accounting, 3.5
Compass Group North America June 2014 - Present
CapTech April 2013 - June 2014
United Concordia August 2012 - April 2013
Highmark Inc. January 2010 - September 2012
United Concordia January 2009 - January 2010
United Concordia Dental December 2005 - January 2009
KPMG October 2004 - November 2005
Skills
Six Sigma, Certified Project..., Black Belt, Data Analysis, Insurance, Process Improvement, Project Management, Business Analysis, Access, Health Insurance, Analysis, Project Coordination, Team Building, PMP, Management, Consulting, Budget Process, Staffing Models, Software Implementation, Metric Development, Performance Metrics, Process Redesign, Visio, SDLC, Change Management, Analytics
Education
Penn State University 2010 — 2012
MBA, Business Administration and Management
Project Management Institute 2012 — 2012
PMP
Juran Institute 2007 — 2008
Six Sigma Black Belt, Project Management
Susquehanna University
Bachelor's Degree, Management Information Systems, General
United Concordia Dental April 2013 - Present
United Concordia Dental December 2012 - April 2013
United Concordia Dental August 2012 - December 2012
United Concordia September 2010 - August 2012
Capital Blue Cross August 2000 - August 2010
Morneau Sobeco August 1996 - August 2000
The Underwriters Group July 1995 - July 1996
Skills
Insurance, Health Insurance, Employee Benefits, Benefits, Product Development, Project Management, Sales, Account Management, Brokers, New Business Development, Underwriting, Managed Care, Health Savings Accounts, Marketing, Microsoft Excel, Disability Insurance, Medicare, Health Care Reform, Life Insurance, Team Building, Management, Healthcare, Leadership, Customer Service, Process Improvement, Strategic Planning, Strategy, Consultative Approach, Product Launch, Cross-functional Team..., Dental Insurance, Product Innovation, Consulting, Analysis, Business Analysis, Strategic Partnerships, Term Life Insurance
Education
Towson University 1993 — 1995
BS, Psychology
St. Joseph's University 1991 — 1993
Psychology
United Concordia Dental June 2015 - August 2015
Telerx June 2014 - August 2014
Chiropractic Healing Arts Center November 2013 - August 2014
Culinary Services Group August 2011 - August 2013
Skills
Healthcare Information..., Marketing Strategy, Market Research, Project Management, SQL, Competitive Intelligence, PowerPoint, Market Analysis, Microsoft Excel, Basic HTML, Tableau, Siebel, Microsoft Outlook, Information Technology, Student Leadership, PHP, Data Entry, Health Policy, Project Coordination, Outlook
Education
Penn State University 2012 — 2016
Health Policy Administration Minoring in Information Sciences and Technology, Marketing Research/Marketing, Senior
United Concordia Dental May 2015 - Present
Skills
Leadership, Customer Service, Marketing, Data Entry, Sales Management, Strategic Planning, Sales, Retail, Team Building, Time Management, I help women to take..., I encourage and inspire..., Management, Training, Team Mentoring, Cosmetics, Social Networking, Customer Satisfaction, Entrepreneurship, Recruiting, Social Media, Public Speaking
Education
Kaplan Career Institute-Harrisburg 2010 — 2011
Dilpoma, Medical Billing and Coding
Catonsville Community College 2003 — 2003
Certificate, Introduction to Medical Billing
Catonsville Community College 2000 — 2001
Elementary Education and Teaching
Comcast June 2015 - Present
United Concordia Dental October 2013 - January 2015
WESCO Distribution May 2011 - September 2013
Coventry Health Care, an Aetna Company March 2011 - August 2011
Isaac's deli February 2011 - July 2011
Cummings and associates November 2010 - February 2011
Skills
Customer Service, Sales, Filing, Data Entry, Time Management, Telephone Skills, Microsoft Word, Customer Satisfaction, Teamwork, Microsoft Office, Team Building, Microsoft Excel, Hospitality, Cashiering, Critical Thinking, Account Management, Sales Management
Education
Keystone Technical Institute 2009 — 2011
Associate's degree, Medical/Clinical Assistant
Central dauphin HS 2005 — 2009
Hs Diploma
United Concordia Dental September 2014 - Present
Central Dauphin School District September 2012 - March 2015
United Concordia September 2000 - September 2014
Skills
Basketball Coaching, Health Insurance, Coaching, Claim, Microsoft Excel, Training, Outlook, Data Entry, Lotus Notes, Insurance, Claims Management, PowerPoint, Time Management, Microsoft Word, Teamwork, Microsoft Office, Microsoft Office 2007, SharePoint, Teaching, Public Speaking, Research, Process Improvement, Project Management, Team Building, Leadership Development, Sports
Education
Penn State University
Anthem, Inc. September 2005 - Present
Anthem September 2005 - Present
Kaiser Permanente October 2003 - December 2004
Medtronic October 2001 - October 2003
United Concordia Dental April 1997 - June 2001
Skills
Management, HIPAA, Training, SharePoint, Sales, Call Centers, Sales Management, Insurance, New Business Development, Strategic Planning, Account Management
Education
Los Angeles Pierce College 2008 — 2012
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Los Angeles Mission College 2001 — 2003
Certification, Medical Terminology
North Valley Occupational Center 1994 — 1995
Certificate, Computer Applications
Van Nuys Business College 1990 — 1992
Computer and Information Sciences and Support Services
United Concordia Dental August 2015 - Present
Dauphin County District Attorney's Office May 2013 - May 2015
CVS Caremark Corporation April 2006 - November 2014
Dauphin County District Attorney's Office June 2009 - April 2011
Dauphin County District Attorney's Office March 2009 - June 2009
Skills
Microsoft Word, PowerPoint, Data Entry, Microsoft Excel, Microsoft Office, Outlook, Administrative..., Spreadsheets, Access, Telephone Skills, Time Management, Administration, Office Administration, Office Management
Education
Pennsylvania State University, The Dickinson School of Law 2012 — 2015
Juris Doctor, Law
Central Penn College 2007 — 2010
Bachelor of Science (BS), Legal Studies, General
United Concordia Dental May 2015 - Present
United Concordia 2013 - May 2015
United Concordia 2010 - 2013
CR Bard 2000 - 2001
Skills
Direct Sales, Organizing, Business Analysis, Fundraising, Customer Relations, Customer Service, Billing, Budgeting, New Business Development, Microsoft Office, Account Management, Problem Solving, PowerPoint, Word, Team Leadership, Coaching, Outlook, Teamwork, Accounts Receivable, Hiring, Online Marketing, Documentation, Promotions, Writing, Marketing Strategy, Budgets, Insurance, Health Insurance, Salesforce.com, Training, Program Management, Microsoft Word, Customer Satisfaction, Recruiting, Invoicing, Management, Leadership, Process Improvement, Sales Operations, Marketing, Call Centers, Software Documentation, Sales, Analysis
Education
Shippensburg University of Pennsylvania 2011 — 2012
MBA, Business Administration
Millersville University of Pennsylvania 1990 — 1993
B.S, Business Administration; Marketing
University of New Mexico August 2015 - Present
University of Pittsburgh January 2015 - May 2015
University of Pittsburgh January 2013 - May 2015
University of Pittsburgh August 2014 - December 2014
University of Pittsburgh January 2012 - December 2014
United Concordia Dental June 2014 - August 2014
The Pennsylvania Geographical Society May 2013 - May 2014
University of Pittsburgh at Johnstown August 2012 - May 2014
Eshbach Brothers Masonry Contractors May 2012 - May 2014
University of Pittsburgh January 2012 - May 2013
Skills
Event Planning, Event Management, Etiquette, Conflict Resolution, Conflict Management, Emergency Management, Staff Development, Staff Management, Qualitative Research, Quantitative Research, Human Geography, Urban Redevelopment, Community Development, Community Engagement, Political Geography, Cultural Geography, Urban Geography, Economic Geography, Student Affairs, Student Development, Program Development, History, Higher Education, Leadership, Public Speaking, Editing, Community Outreach, Urban Planning
Education
The University of New Mexico 2015 — 2017
Master's Degree, Geography and Environmental Studies
University of Pittsburgh 2011 — 2014
Bachelor's Degree, Majors in Geography and History, 3.738 - Magna Cum Laude
Red Land High School 2007 — 2011
Diploma
United Concordia Dental June 2000 - Present
CSC - Computer Sciences Corporation January 2000 - June 2000
Health Partners Of Alabama Inc August 1994 - January 2000
Carraway Methodist Medical Center August 1985 - August 1994
Skills
Sales Management, Sales, Team Building, Account Management, Customer Service, Management, Project Management, Process Improvement, Healthcare, New Business Development, Marketing, Dental Insurance, Health Insurance
Education
University of Alabama at Birmingham
United Concordia May 2012 - Present
United Concordia Dental January 2012 - May 2012
United Concordia Dental November 2007 - January 2012
Nestlé Purina North America October 2005 - September 2007
Associated Cardiology P.C. July 2002 - October 2005
Education
Keystone Technical Institute
Associate's degree, Medical Office Management/Administration
ViSalus October 2013 - Present
Group Benefit Services May 2013 - Present
United Concordia Dental July 2001 - April 2006
Skills
Fundraising, Volunteer Management, Nonprofits, Event Planning, Leadership, Outlook, Customer Service, Public Relations, Healthcare, Employee Benefits, Public Speaking, Marketing
Education
Howard University 1995 — 1999
Bachelor's degree, Health Services/Allied Health/Health Sciences, General
A Company Ready To Grow May 2014 - Present
Capital BlueCross 2008 - 2014
Harbor Dental Plan 2004 - 2005
United Concordia Dental 1997 - 2001
Skills
Team Building, New Business Development, Leadership, Health Insurance, B2B, Managed Care, Customer Service, Sales Management, Strategic Planning, Marketing Strategy, Account Management, Sales, Start-ups, Direct Sales, Selling, Business Strategy, Sales Operations, Disability Insurance, Management
Education
Penn State University
Bachelor of Science (B.S.), Psychology
United Concordia Dental September 2014 - Present
Highmark Blue Cross Blue Shield October 2012 - September 2014
Red Robin July 2010 - September 2012
The Bravo Group October 2009 - March 2010
Clear Channel June 2009 - August 2009
Skills
Restaurants, Customer Service, Provider Relations, Health Insurance, Microsoft Office, Creative Writing, Organizing, Change Orders, Inventory Control, Ordering & Receiving, Scheduling, Hiring, New Hire Orientation, New Hire Training, Food Cost, P&L, Invoice Processing, Interviewing, Local Marketing, Press Releases, Sales, Training, Outlook, Telephone Skills, Phone Etiquette, P, Leadership, Event Management, Social Networking, Process Scheduler
Education
Indiana University of Pennsylvania 2004 — 2009
Communications Media, Spanish
Hempfield High School 2000 — 2004
United Concordia Dental May 2015 - August 2015
Moe's Southwest Grill May 2013 - August 2014
Education
Bloomsburg University of Pennsylvania 2012 — 2016
Bachelor's Degree, Marketing and Management with a Supply Chain Track, 3.2
Cigna June 2015 - Present
Lion Tutors January 2013 - May 2015
Pennsylvania State University August 2011 - May 2015
United Concordia Dental June 2014 - August 2014
Penn State University August 2013 - May 2014
The Buckle March 2011 - August 2013
Greiner Industries Inc. June 2010 - August 2012
Skills
Healthcare Management, Public Health, Interpersonal..., PowerPoint, Microsoft Excel, Microsoft Word, Human Physiology, Biology, Public Speaking, Leadership, Time Management, Social Media, Microsoft Access, Direct Sales, Team Management, Microsoft Office, Access, Strategic Planning, Data Analysis, Customer Service
Education
Penn State University 2011 — 2015
Warwick High School 2007 — 2011
United Concordia Dental September 2015 - Present
Delta Dental of Minnesota December 2014 - September 2015
Delta Dental of Minnesota August 2011 - December 2014
Delta Dental of Minnesota February 2005 - August 2011
Delta Dental of Minnesota June 2000 - October 2004
Skills
Insurance, Employee Benefits, Dental Insurance, Account Management, Project Implementation, Contractual Agreements, Appeals, Regulatory Compliance, HIPAA, ERISA, Client Relations, Customer Service, Customer Service...
Education
Concordia University-St. Paul
B.A. Human Resource Management
United Concordia Dental June 2015 - Present
Education
Penn State University
BS
Bishop McDevitt H.S. Harrisburg PA
United Concordia Dental September 1996 - Present
CIGNA Healthcare 1988 - September 1996
Skills
Health Insurance, Insurance, Account Management, Claim, Recruiting, Employee Benefits, Life Insurance, Customer Service, Underwriting, Long-term Care, Data Analysis, Disability Insurance, Medicare, Term Life Insurance, Health Savings Accounts, Team Building, Brokers, Benefits Administration, Managed Care, Leadership, Management
Education
University of La Verne 2006 — 2009
Bachelor of Science, Organizational Mgmt
Pepperdine University 1990 — 1991
Business Management
United Concordia Dental May 2014 - Present
United Concordia April 2011 - Present
United Concordia May 2013 - May 2014
Highmark January 2007 - April 2011
Highmark Blue Shield March 2005 - January 2007
Highmark Blue Cross Blue Shield May 2003 - March 2005
United Concordia February 2002 - May 2003
Skills
Data Analysis, Business Analysis, Project Coordination, ITIL, Access, MS Project, SQL, Health Insurance, Web Application Design, Cognos, Unica, Tealeaf, Partner Relationship..., Dental Insurance, Web Project Management, EDI, Customer Service, Project Management, Microsoft Excel, Report Writing, Requirements Analysis, Visio, HIPAA, E-commerce, Leadership
Education
Penn State University 2012 — 2014
Master of Business Administration (M.B.A.)
Elizabethtown College 2008 — 2011
Bachelor of Science, Business Administration, Accounting
Elizabethtown College 2008 — 2010
Associates, Business Administration
Delta Dental April 2005 - March 2014
United Concordia Dental March 2014 - 2014
PacifiCare Health Systems July 2003 - September 2004
Hotel Nikko San Francisco September 2002 - July 2003
Peninsula Golf and Country Club July 2001 - September 2002
Skills
Health Insurance
Education
Santa Clara University 1996 — 2000
United Concordia Dental October 2014 - Present
United Concordia September 2012 - October 2014
Highmark May 2011 - October 2012
United Concordia August 2010 - May 2011
United Concordia December 1999 - August 2010
United Concordia Dental June 1996 - December 1999
Skills
Insurance, Health Insurance, Process Improvement, Inventory Management, Employee Benefits, Adobe Creative Suite, Disability Insurance, Marketing, Microsoft Office, Life Insurance, Account Management, Customer Service, Outlook, Managed Care, Project Management, Event Planning, Healthcare
Education
University of Phoenix
Bachelor of Science (BS), Project Management
United Concordia Dental March 2011 - Present
United Concordia June 2001 - March 2011
United Concordia January 1997 - June 2001
Education
California State University-Northridge 1964 — 1992
All Risks, Ltd July 2002 - Present
United Concordia Dental April 2001 - July 2002
TrueCare Medical Group May 2000 - April 2001
Skills
Marketing Communications, Email Marketing, Digital Marketing, Brand Development, Brand Management, Customer Acquisition, Customer Retention, Corporate Website..., Online Marketing, Advertising, Surveying, Public Relations, Press Releases, Content Strategy, Sales Brochures, Collateral Materials..., Copywriting, Editing, Directories, Integrated Marketing, Special Events..., Project Management, Product Launch, Team Leadership, Marketing, P&C Insurance, Property & Casualty..., Homeowners, Excess & Surplus Lines, Insurance Brokerage, Commercial Insurance, Insurance
Education
Chowan University 1996 — 2000
Bachelor's Degree, Business Administration, Marketing
United Concordia Dental 2012 - Present
Live Bait Enterprises 2003 - Present
HC MedNet, Inc. 2003 - Present
Tyco Electronics August 2007 - August 2012
American Water December 2004 - August 2007
Computer Aid, Inc 1988 - 2004
Education
University of Pittsburgh 1986 — 1987
MBA, MIS
Hard Knocks
Hard Knocks https://www.facebook.com/benjaminokeefeofficial/videos/886359208098749/
Hard Knocks https://www.facebook.com/benjaminokeefeofficial/videos/886359208098749/
United Concordia Dental April 2014 - Present
United Concordia June 2009 - March 2014
Pressley Ridge July 2008 - December 2008
Family & Children Services of Central Pennsylvania June 2007 - June 2008
United Way of the Capital Region 2000 - 2007
PA Cable & Telecommunications Association 1996 - 1999
PA Department of Education 1990 - 1996
PA House of Representatives 1989 - 1991
Governor's Office of Communications 1988 - 1989
Skills
Media Relations, Public Relations, Marketing Communications, Integrated Marketing, Corporate Communications, Marketing, Crisis Communications, Advertising, Nonprofits, Fundraising, Social Media, Leadership, internal and external..., Speech Writing, Marketing Research, Brand Management, Public Speaking
Education
West Virginia University 2011 — 2014
Master of Science (M.S.), Integrated Marketing Communications
Penn State University 1983 — 1987
BA, Journalism and Economics
United Concordia November 2013 - Present
United Concordia Companies, Inc. January 2012 - November 2013
Highmark September 2010 - December 2011
United Concordia December 2009 - October 2010
United Concordia Dental December 2007 - December 2009
United Concordia Companies, Inc. December 2007 - December 2009
United Concordia January 2004 - December 2007
United Concordia May 2001 - January 2004
United Concordia March 2000 - April 2001
United Concordia September 1998 - March 2000
Skills
Health Insurance, Insurance, Managed Care, Health Care Reform, Health Savings Accounts, Marketing, Medicare, Strategic Planning, Healthcare, Competitive Analysis, Marketing Communications, Marketing Strategy, Direct Marketing, Claim, Employee Benefits, Leadership, E-commerce, Strategy, Dental Insurance
Education
Lebanon Valley College 2001 — 2005
MBA
Messiah College 1988 — 1992
B.S., Marketing
MetLife October 2014 - Present
MetLife February 2009 - October 2014
MetLife September 2005 - February 2009
United Concordia Dental March 1993 - December 2004
Skills
Disability Insurance, Health Insurance, Brokers, Employee Benefits, Insurance, Life Insurance, Underwriting, Claim, Sales, Term Life Insurance, Benefits Administration, Account Management, Property & Casualty..., Managed Care
Education
La Salle University 1984 — 1988
BS, Marketing/Management
United Concordia Dental June 2002 - Present
Education
Seton Hill University 2004 — 2006
Master of Business Administration (M.B.A.)
University of Houston 1990 — 1992
Bachelor's Degree
Stephen F. Austin State University 1988 — 1990
Memorial Senior High School 1985 — 1988
High School for the Performing & Visual Arts 1984 — 1985
The Guardian October 2010 - December 2013
United Concordia Dental July 2005 - October 2010
Pacific Union Dental February 2003 - July 2005
Self employed January 2000 - January 2003
Health Net April 1977 - January 2000
Skills
Open Enrollment, PowerPoint, Claim, Brokers, Invoicing, Accounting, Enrollment Management, Insurance, International Relations, Customer Service, Account Management, Sales, Microsoft Office, Training
Education
Cerritos Col 1974 — 1975
None, History and Spanish
Gavilan College 1971 — 1974
None, Government
Gilroy High School 1969 — 1973
High School Diploma, General Education
CIGNA May 2012 - Present
United Concordia Dental November 2005 - May 2012
CIGNA Healthcare 2000 - 2005
Humana 1994 - 1998
Skills
Health Insurance, Insurance, Employee Benefits, Managed Care, Disability Insurance, Underwriting, Medicare, Health Savings Accounts, Healthcare, Brokers, Strategic Planning, Account Management, 401k, Analysis, Benefits Administration, COBRA, Claim, Call Centers, Cold Calling, Commercial Insurance, Dentistry, Direct Sales, Executive Management, Fixed Annuities, General Insurance, HIPAA, HMO, Health Care Reform, Health Policy, Life Insurance, Leadership, Management, Long-term Care, Marketing, New Business Development, Process Improvement, Property, Relationship Management, Retirement, Retirement Planning, Sales, Risk Management, Sales Management, Selling, Strategic Financial..., Team Building, Workers Compensation, Term Life Insurance
Education
Kent State University 1988 — 1992
BBA, Finance
United Concordia Dental March 2015 - Present
United Concordia August 2013 - March 2015
United Concordia May 2012 - August 2013
United Concordia September 2010 - May 2012
TD Bank August 2008 - September 2010
Skills
Insurance, Claim, Employee Benefits, Health Insurance, Underwriting, Life Insurance
Education
Penn State University
MSO, Inc. (The Mutual Service Office, Inc.) January 2013 - Present
Prudential Financial February 2012 - December 2012
United Concordia Dental February 2011 - February 2012
Aegis Security Insurance Company January 2008 - February 2011
Delta Dental April 2002 - January 2008
EDS, Inc February 1994 - July 1996
Pennsylvania State University February 1993 - December 1993
Student Loan Servicing Center (Abel Temps) August 1991 - September 1992
Skills
Insurance, Underwriting, Risk Management, Process Improvement, Property & Casualty..., Commercial Insurance, Actuarial Science, Management, Health Insurance, Financial Risk, Statistical Data..., Product Development, Pricing, Quality Assurance, Business Analysis, Life Insurance, File Management, Dental Insurance, Data Modeling
Education
Insurance Institute of America
Associate, Risk Management Certification
Penn State University
Masters, Business Administration
Penn State University
Bachelors of Science, Mathematics
Trenton State College 1987 — 1991
Statistics
Perth Amboy High School 1983 — 1987
United Concordia Dental April 2015 - Present
United Concordia July 2013 - Present
Highmark June 2012 - July 2013
Highmark Blue Cross Blue Shield October 2008 - June 2012
App-Techs March 2008 - October 2008
Linked Logic July 2005 - February 2007
SusCom April 2004 - July 2005
EMSED.COM LLC October 2002 - April 2004
AdvancePCS 1996 - 2002
Skills
Process Improvement, ITIL, Process Engineering, Business Process..., Software Documentation, IT Service Management, Management, Change Management, Telecommunications, Project Planning, Security, Project Management, Call Centers, Leadership Development, Troubleshooting
Education
Drexel University 2010 — 2013
BS, Information Security
Penn State University 1996 — 1998
RULE, Rural Urban Leadership Enrichment
Anne Arundel Community College 1992 — 1996
AA, Computer Info Systems
United Concordia Dental December 2014 - Present
Lincoln Financial Group May 2008 - December 2014
Mutual of Omaha 2003 - 2008
Canada Life March 2000 - March 2003
Skills
Insurance, Sales, Employee Benefits, Disability Insurance, Health Insurance, Life Insurance, Term Life Insurance, Underwriting, Dental Insurance, Long-term Care, Fixed Annuities, Benefits Administration, Marketing
Education
California State University-Northridge 1993 — 1996
B.S. Degree, Business Management
United Concordia Dental September 2000 - Present
United Concordia Dental September 2000 - Present
Education
Golden Gate University 1975 — 1981
Master's Degree, Public Administration
United Concordia Dental April 2015 - Present
PFM Asset Management LLC June 2006 - August 2013
Skills
Financial Analysis, Analysis, Microsoft Excel, Data Analysis, Financial Modeling, Finance, Process Improvement, Project Management, Microsoft Access, Commercial Banking, Business Analysis
Education
Penn State University
Bachelor's degree, Finance, General
United Concordia November 1995 - Present
United Concordia Dental November 1995 - Present
Skills
Insurance, Health Insurance, Healthcare, Customer Service, Employee Benefits, Team Building, HIPAA, Claim, Medicare, Dentistry, Managed Care, Process Improvement, Analysis, Healthcare Information..., Project Management
Education
Shippensburg University of Pennsylvania 1980 — 1984
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Shippensburg University of Pennsylvania 1980 — 1984
Bachelor of Arts (B.A.), Writing, General
Jenkins Family Childcare September 2005 - Present
United Concordia Dental May 2000 - August 2005
Skills
Public Speaking, Social Media, Nonprofits, Microsoft Office, Teaching, Event Planning, Customer Service, Microsoft Excel, Microsoft Word
Education
Antelope Valley College
Highmark Blue Cross Blue Shield May 2013 - Present
United Concordia Dental 2009 - December 2012
United Concordia Dental 2008 - 2009
United Concordia Dental 2006 - 2008
Highmark Blue Cross Blue Shield 2000 - 2006
Highmark Blue Cross Blue Shield 1994 - 2000
Skills
Process Improvement, Health Insurance, Business Analysis, Insurance, Analysis, Leadership, Healthcare, Strategic Planning, Data Analysis, Microsoft Office
Education
Lebanon Valley College 1994 — 1997
Master of Business Administration (MBA), Business Administration and Management, General
Penn State University 1988 — 1991
BS Accounting, Accounting and Finance
United Concordia April 2011 - Present
United Concordia Dental April 2011 - Present
United Concordia Dental November 2003 - April 2011
Skills
Underwriting, Insurance, Health Insurance, Risk Management, Process Improvement, Data Analysis, Leadership, Mentoring Of Staff, Collaboration
Education
Bellevue University 2008 — 2011
Master of Business Administration (MBA)
Shippensburg University of Pennsylvania 1991 — 1995
Bachelor of Science (BS), Business Administration
United Concordia Dental March 2013 - Present
United Concordia Dental March 2013 - Present
United Concordia Dental December 2009 - March 2013
Locust Lane Dental Group September 1991 - December 2009
Skills
Customer Service, Dentistry, Healthcare, HIPAA, Team Building, Process Improvement, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Elizabethtown College 1987 — 1988
no degree, undeclared
Elizabethtown Area High School 1983 — 1987
High School Diploma
Bright and Brown Attorneys At Law 2005 - 2007
Dental Power of Western Pennsylvania June 2003 - June 2005
United Concordia Dental May 1998 - April 1999
Skills
Healthcare, Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, PowerPoint, Microsoft Word
Education
University of Southern California 1993 — 1997
Bachelor of Arts (B.A.), Chemistry
Chaminade College Preparatory
United Concordia Dental
Skills
SDLC, SharePoint, Business Analysis, Software Documentation, Requirements Analysis, Visio, Leadership
Education
Penn State University 2001 — 2012
Communication, Minor in Information Technology, Communication and Media Studies
Harrisburg Area Community College
Wellpoint/ NGS July 2013 - Present
United Concordia Dental September 2009 - May 2011
Education
Harrisburg Area Community College 2014 — 2016
University of Phoenix 2011 — 2013
Associate of Arts (AA), Health/Health Care Administration/Management
JFC Staffing Companies March 2015 - June 2015
United Concordia Dental January 2014 - March 2015
Aflac May 2012 - January 2014
TransCore March 2012 - May 2012
RLD Associates Inc. April 2011 - March 2012
Education
Penn Foster 2014 — 2015
Career Diploma, Dental Assisting/Assistant, A
Penn Foster 2013 — 2014
Career Diploma, Administrative Assistant and Secretarial Science, General, 98
Novitas Solutions, Inc. August 2011 - July 2015
United Concordia Dental August 2005 - August 2011
Highmark Inc. February 1997 - August 2005
Highmark Inc. March 1993 - February 1997
Education
Indiana University of Pennsylvania 1981 — 1985
Bachelor of Science (BS), Business Administration and Management, General, 3.0
United Concordia Dental July 1995 - September 2010
US Navy October 1974 - February 1995
Education
HACC, Central Pennsylvania's Community College 2013 — 2016