Experience
United Healthcare Medicare Solutions   November 2013 - Present
UnitedHealthcare  August 2011 - December 2013
Self Employed Insurance Industry  August 2009 - August 2011
UnitedHealthcare  October 2008 - August 2009
Circuit City  October 2007 - August 2008
Circuit City  October 2005 - October 2007
US Air Force Reserve  September 2004 - September 2007
United States Air Force  April 2001 - September 2004

Skills
Sales Management, Sales Presentations, Health Insurance, Medicare, Insurance, Training, Coaching, Brokers, Medicare Part D, Building Relationships, Employee Benefits, Networking, Life Insurance, Direct Sales, Sales, Managed Care, Leadership

Education
Community College of the Air Force   2001 — 2006
Licensed Fire Fighter 1,2, Airport and Hazmat Operations, Fire Protection and Aerospace Maintenance

Experience
United Healthcare Medicare Solutions   March 2013 - Present
Preferred Care Partners  June 2011 - March 2013
PBS&J  March 2007 - June 2011

Skills
SSIS, SSRS, Microsoft SQL Server, Database Design, Oracle SQL, Crystal Reports, .NET, C#, Active Directory, Analysis Services, Business Analysis, Data Warehousing, Database Administration, Databases, ETL, Requirements Analysis, SQL, Stored Procedures, Systems Analysis, VB.NET, Visual Studio, Business Intelligence, Integration, T-SQL, Visio, SDLC, SharePoint

Education
Florida International University   2000 — 2005
Bachelor of Science (B.S.), Computer Science

Experience
Regence BlueCross BlueShield of Oregon & BridgeSpan Health   September 2013 - Present
Health Net  September 2011 - December 2012
Regence Life & Health   April 2011 - September 2011
United Healthcare Medicare Solutions   September 2010 - June 2011
Regence BlueCross BlueShield of Oregon  January 2007 - July 2010
Simple Insurance Solutions   September 2004 - January 2007
COUNTRY Insurance & Financial Services, Beaverton, OR   May 2001 - September 2004
Titan Benefits Group   November 1998 - May 2001
Greater Europe Mission  June 1991 - August 1991

Skills
Health Insurance, Medicare Supplements, Insurance, Employee Benefits, Medicare, Customer Relations, Group Presentations, Staff Training, Copy Editing, Life Insurance, Customer Service, Disability Insurance, Training, Sales, Marketing, Sales Presentations, Selling, Customer Retention, Sales Management, Coaching, Health Savings Accounts, Underwriting, Managed Care, Public Speaking, Medicare Part D, Account Management, Long-term Care, HMO, Term Life Insurance, COBRA, Brokers, Group Insurance, Benefits Administration, Voluntary Employee..., Health Care Reform

Education
North Park University   1988 — 1991
BA, Theology, Liberal Arts

Experience
WilsherCo   January 2012 - Present
Masters student at UHCL   August 2010 - May 2012
United Healthcare Medicare Solutions   June 2010 - March 2011
Zachry  January 2001 - February 2009
Pearson Education  2009 - 2009
Sears, Roebuck and Co.   June 1999 - October 1999
City of Houston  April 1991 - August 1999

Skills
Word, Accounting, Microsoft Office, Excel, Access, Inventory Management, PowerPoint, Customer Service, Auditing, Budgeting, SAP, Analysis, Strategic Planning, Financial Analysis, Planning, Research, Employee Relations, Forecasting, Outlook, Problem Solving, Customer Relations, Compliance, Risk Management, Supervisory Skills, Visio, Team Building, Process Improvement, Public Speaking, Data Entry, Data Analysis, Change Management, Windows, Business Analysis, Documentation, Team Leadership, Microsoft Excel, Budgets, Operations Management, Decision Analysis, Decisiveness, Action Plan Development, Business Strategy, Time Management, IFRS, GAAP, Microsoft Word

Education
University of Houston-Clear Lake   2010 — 2012
MS, Accounting, 3.33

University of Houston-Clear Lake   2007 — 2008
BS, Business

San Jacinto College   2006 — 2007
AA, Business

Experience
United Healthcare Medicare Solutions   August 2011 - Present
Mesa Insurance Agency   June 2011 - Present

Skills
2-40 Licene

Education
Hillsborough Community College

University of South Florida

Experience
United Healthcare Medicare Solutions   February 2009 - Present
African American Wellness Institute   May 2010 - August 2014

Skills
Social Services, Nonprofits, Grant Writing, Crisis Intervention, Microsoft Word, Microsoft Excel, Case Management, Community Outreach

Education
Metropolitan State University   2013 — 2014
Bachelor of Social Work, Family Studies

Minneapolis Community and Technical College   2008 — 2010
Associate of Science (A.S.), Human Services, General

Indiana University Northwest   1999 — 2003
Bachelor of Technology (B.Tech.), Medical Laboratory Technology

Experience
United Healthcare Medicare Solutions   October 2015 - Present
Dillards  October 2014 - April 2015
Wells Fargo  September 2013 - July 2014
Plano ISD  August 2012 - February 2013
Macy's  February 2010 - November 2011
Emeritus  January 2008 - December 2009

Skills
Administrative..., Receptionist Duties, Warehousing, Mentoring, Tutoring, Clerical Skills, Customer Service, Sales, Competitive Analysis, Computers, Data Entry, Project Planning, Payroll, Microsoft Word, Marketing, Filing, Event Planning, Communication, Microsoft Office, Management, Outlook, Microsoft Excel, Merchandising, Inventory Control, Team Building, Teamwork, Public Speaking, Access, Training, Administrative..., Leadership, Time Management, Social Networking, Strategic Planning, PowerPoint, Customer Satisfaction

Education
Panola College   2015 — 2015
Business, Management, Marketing, and Related Support Services

Louisiana State University in Shreveport   2006 — 2008
General Studies

Longview High School   2002 — 2006

Experience
Worters Insurance Solutions   November 1991 - Present
United Healthcare Medicare Solutions   March 2005 - August 2013
Bankers Life and Casualty Company  November 1991 - March 2005

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Photoshop, HTML, Strategic Planning, Negotiation, Editing, C++, C, Java, Customer Service

Education
Grand Canyon University   1965 — 1969
BS

Grand Canyon University   1965 — 1969
BS in Business Administration, Business Administration and Management, General

Experience
New York Life  February 2014 - Present
Geisinger Health Plan  August 2013 - Present
SOULHOUSE   January 2011 - Present
House of Vocals   January 2005 - Present
HOUSE OF VOCALS   January 2005 - Present
HOUSE OF VOCALS   January 2001 - Present
United Healthcare Medicare Solutions   July 2012 - July 2013
Aetna  September 1995 - July 2012
WRSC/WQWK/WRKZ ASCENSION RECORDS   June 1988 - September 1995

Skills
Strong interpersonal..., Music, Insurance, Singing, Interpersonal Skill, Public Speaking, Health Insurance, Guitarist, Rock, Medicare, Sound, Songs, Blues, Life Insurance, Long-term Care, Entertainment, Vocal, Health Savings Accounts, Sales Management, New Business Development, Medicare Part D, Brokers, Healthcare, Direct Sales, Team Building, Term Life Insurance, Marketing, Vocal Instruction, Leadership, Employee Benefits, Vocal Coaching, Account Management, Sales, Managed Care, Disability Insurance, Dentistry, Strategic Planning, Small Business, Fixed Annuities, Coaching, Musicians, Vocals, Process Improvement, Business Development, Leadership Development, Marketing Strategy, Advertising, Retirement, Concerts, Customer Retention

Education
Penn State University   1984 — 1988
Bachelor of Arts, Speech Communications Marketing, Radio/TV

Experience
United Healthcare Medicare Solutions   April 2015 - Present
Hanger, Inc.   May 2012 - November 2014
LabCorp  May 2009 - February 2011
Valley Baptist Medical Center  January 2003 - May 2009

Skills
Account Management, Business Development, Cold Calling, Business Strategy, Marketing Strategy, Business Planning, Contract Negotiation, Sales Presentations, Market Analysis, New Business Development

Education
The University of Texas-Pan American
Bachelor of Business Administration (BBA), International Business/Trade/Commerce

Experience
United Healthcare Medicare Solutions   April 2013 - Present
Cherry Creek High School  February 2012 - Present

Skills
Microsoft Office, PowerPoint, Account Management, Coaching, Customer Service, Customer Retention, Team Leadership, Microsoft CRM, Cpr Certified, Public Speaking, Event Planning, Training, Volunteer Management, Social Media, Marketing, Social Media Marketing, Fundraising, Public Relations, Nonprofits, Management, Strategic Planning, Budgets, Outlook, Time Management, Community Outreach, Social Networking, Healthcare, Program Development, Team Building, Leadership, Event Management, Sales Operations, Marketing Communications, Sales, Leadership Development, Recruiting, Customer Satisfaction, Microsoft Excel, Teamwork, Marketing Strategy, Research, Microsoft Word, Data Entry, Staff Development, Supervisory Skills, Hospitality, Program Management, Employee Relations

Education
University of North Texas   2005 — 2007
BS, Hospitality Management

Collin County Community College   2002 — 2005
General Studies

Experience
Principal Financial Group  2012 - Present
Aflac  2013 - Present
United Health Care (One)   2013 - Present
Aetna  2013 - Present
Humana  2014 - Present
United Healthcare Medicare Solutions   2015 - Present
Florida Blue  2013 - Present
New York LIfe Insurance  2011 - 2012
Carrabba's Italian Grill  2004 - 2011

Skills
Strategic Financial..., Retirement Planning, Fixed Annuities, Variable Annuities, Investment Advice, 401k Rollovers, IRAs, Mutual Funds, Financial Services, Business Strategy, Life Insurance, Disability Insurance, Education Funding, Business Planning, Marketing Strategy, Business Development, Health Insurance, Long Term Care Insurance, Term Life Insurance, Asset Allocation, Financial Advisory, Financial Planning, Estate Planning, tax-deferred savings, Charitable Giving, Individual Pension Plans, Wealth Accumulation, Split Dollar Plans, buy-sell review, buy-sell aggreements, Financial Analysis, Income Protection, Supplemental Retirement, Management, Sales, Investments, Finance

Education
University of North Florida
Bachelor's Degree in Business Administration, Marketing

University of North Florida
Bachelor's Degree in Business Administration, Management

University of North Florida
Bachelor's Degree in Business Administration, Finance

Winter Haven High School

Experience
Optum  August 2013 - Present
United Healthcare Medicare Solutions   January 2012 - August 2013
United Healthcare Medicare Solutions   January 2008 - January 2012
UnitedHealthcare  January 2006 - January 2008
UnitedHealthcare  March 2004 - January 2006
UnitedHealthcare  May 2001 - March 2004

Skills
Healthcare, Insurance, Managed Care, Health Insurance, Medicare, Medicaid, HIPAA, Life Insurance, Team Building, Claim, Leadership, Long-term Care, Account Management, Disability Insurance, Employee Benefits, Medicare Part D, Brokers

Education
Southwest Minnesota State University
Bachelor of Science (B.S.), Marketing

University of Wisconsin-Superior
Master of Arts (MA), Speech Communication and Rhetoric

Experience
Golden Triangle Insurance Agency LLC   January 2008 - Present
United Healthcare Medicare Solutions   2007 - Present

Skills
Annuities, Long Term Care Insurance, Medicare, Medicare Advantage, Medicare Part D, Life Insurance, Individual and Group..., Whole Life, Term Life Insurance, Long-term Care, Insurance, Health Savings Accounts, Health Insurance, Fixed Annuities, Retirement Planning, Critical Illness, Retirement

Education
Lamar University

The American College

West Orange High School

Experience
United Healthcare Medicare Solutions   February 2015 - Present
FULL TIME STUDENT  2014 - Present
Westport Media   December 2014 - February 2015
THE Gatesworth  May 2014 - November 2014
Walmart  December 2011 - February 2014
Taco Bell  July 2009 - June 2010

Skills
Leadership, Youth Mentoring, Biblical Studies, Microsoft Office, Time Management, Communication, Political Science, Ancient Greek, Philosophy, Social Networking, Research, Teamwork, Facebook, Public Speaking, Microsoft Word

Education
Walden University   2014 — 2016
Master of Business Administration (MBA), Corporate Finance

University of Missouri-Columbia   2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Political Science and Government

Grandview Senor High School   2006 — 2010
General Studies, General Studies, Graduate

Experience
United Healthcare Medicare Solutions   July 2012 - Present
HSBC  August 2007 - May 2009
Webster Bank  June 2005 - May 2007
Wachovia, A Wells Fargo Company  January 2001 - May 2005
HealthNet of the Northeast aka PHS aka Physicians Health Services   May 1990 - October 2001

Skills
Health Insurance, Sales, Business Development, Microsoft Word, Small Business, Account Management, Employee Benefits, Public Speaking, Team Leadership, Management, Medicare, Medicare Part D, Medicare Advantage, Medicare Prescription..., Retail Banking, Branch Banking, Event Planning, Marketing, Fixed Annuities, Life Insurance, Public Relations, Disability Insurance, Fundraising, Credit, Organizational..., Healthcare, Customer Service, Finance, Insurance, Leadership

Education
Sacred Heart University   1996 — 2000
MBA, Marketing

University of Illinois at Urbana-Champaign
BA, Psychology

Experience
Long and Foster Real Estate  January 2014 - Present
Bayside Health Partners, LLC   January 2013 - Present
Humana  October 2011 - Present
United Healthcare Medicare Solutions   March 2008 - January 2013
Anthem  2011 - 2012

Skills
Medicare, Fixed Annuities, Healthcare, Accident, Term Life Insurance, Life Insurance, Health Savings Accounts, Employee Benefits, Insurance, Customer Service, Universal Life, Whole Life, Health, Benefits, Funeral Counselor, Long Term Care Insurance, Disability Insurance, Long-term Care, Health Insurance, Sales Management, Sales

Education
Pittsburg State University
Paralegal Studies

Experience
WebstaurantStore.com  May 2014 - Present
WebstaurantStore.com  September 2013 - Present
Roanoke County Public Schools  September 2012 - June 2013
Botetourt County  September 2012 - June 2013
United Healthcare Medicare Solutions   August 2010 - November 2011

Skills
Classroom, Special Education, Public Speaking, Curriculum Design, K-12, Teaching, Research, PowerPoint, Community Outreach, Microsoft Office, Leadership Development, Microsoft Excel, Photoshop, Lightroom, WordPress, Event Planning, Fundraising, Editing, Marketing, Leadership

Education
Hollins University   2009 — 2013
M.A. Teaching, Pedagogy, Learning Psychology, Modern and Historical Developments in Education

Slippery Rock University of Pennsylvania   2006 — 2009
B.A. History, American and World History with an emphasis in the developing world.

Experience
United Healthcare Medicare Solutions   July 2008 - Present
UnitedHealth Group  September 2007 - July 2008

Education
Texas Woman's University   2008 — 2012
MBA, Business

Eureka College   1998 — 2002
BA, Business Administration, Spanish

Experience
United Healthcare Medicare Solutions   November 2012 - Present
Express Employment Professionals  May 2012 - November 2012
National Government Services  November 2011 - May 2012
Trailblazer Health Network   November 2010 - November 2011
Southern Arkansas University  June 2008 - September 2010
Cigna  February 1997 - May 2006

Skills
Health Insurance, Provider Relations, Higher Education, Medicare/Medicaid..., Medicare, Healthcare Management, Nonprofits, Medicare Prescription..., Creative Writing, Sales, Teaching, Student Affairs, Editing, Research, Public Speaking, Grant Writing, Tutoring, Event Planning, Microsoft Office, PowerPoint, Copy Editing, Microsoft Word, Community Outreach, Social Media, Blogging, Proofreading, Human Resources, Student Development

Education
University of Arkansas at Fayetteville   1987 — 1995
Master's degree

Dension High School   1982 — 1986

Experience
Unum  January 2015 - Present
United Healthcare Medicare Solutions   March 2013 - December 2014
HSN  April 2011 - February 2012
Edward white hospital  August 2010 - April 2011
McKesson Provider Technologies  January 2007 - May 2009
St. Mary's Regional Medical Center   August 2003 - June 2006

Skills
Customer Service, Microsoft Office, Healthcare, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Data Entry, Time Management, Public Speaking, Cpr Certified, Leadership

Education
University of South Florida   2009 — 2013

Experience
Doctors Community Hospital  February 2015 - Present
UnitedHealth Group  June 2014 - February 2015
United Healthcare Medicare Solutions   December 2012 - June 2014
WyzAnt Tutoring  November 2010 - December 2012
Hagerstown Community College  August 2009 - May 2012
Hagerstown Community College  January 2010 - August 2010

Skills
Tutoring, Distance Learning, Research, Microsoft Office, Microsoft Excel, Educational Technology, Learning Management..., Microsoft Word, Photoshop, Google Apps, Team Leadership, Help Desk Support, Microsoft Technologies, Mathematics, Revenue Analysis, Healthcare Information..., Meditech, Account Reconciliation, Software Testing

Education
University of Maryland University College   2011 — 2012
BS, Psychology

Hagerstown Community College   2009 — 2009
AA, General Studies

Experience
Flgulfcoastinsurance.com   January 2011 - Present
United Healthcare Medicare Solutions   August 2008 - Present
Taylor, Bean & Whitaker   February 2007 - August 2008
AOL Time Warner  November 2005 - January 2007
Blue Cross Blue Shield Fl  2005 - 2006
Select Quote Insurance   September 2004 - November 2005
Pitney Bowes  February 1979 - June 2003

Skills
Sales, Sales Operations, Team Building, Sales Presentations, Customer Service, Training, Marketing, Analysis, Management, Sales Management

Education
Center For Technolgy Training   2009 — 2009
Cert, MCSE

New Horizons   1995 — 2006
Novel Adv Admin, Computer Networking

Tampa Technical Institute   1978 — 1979
Certificate, Electronics

State College of Florida-Manatee-Sarasota   1973 — 1974

Experience
United Healthcare Medicare Solutions   October 2013 - Present
Stockton Financial Services   October 2013 - Present
Bank of America  July 2012 - Present
Self employed  January 2004 - Present
Guilford Technical Community College  December 2010 - June 2011
AMARR Garage  March 2010 - May 2010
Time Warner Cable  February 2003 - October 2009
Food Lion Inc  April 1990 - April 2002

Skills
Accounts Receivable, Retail and Staff..., Tax Preparation, Microsoft Excel, Microsoft Word, Outlook, Datatel, J.D. Edwards, Mortgage Servicing, Collections, Delinquency Management, Highly detail oriented, Customer Service, Accounting, General Ledger, Account Reconciliation, Invoicing, Management, Accounts Payable, Bank Reconciliation, Analysis, Auditing, Software Documentation

Education
2006-2007, Strayer University, Greensboro Campus   2006 — 2007
M.S, Professional Accounting; Controllership

Strayer University (DC)   2006 — 2007
Masters of Science in Professional Accounting, Accounting and Controllership

Guilford College   2002 — 2005
Bachelors of Science in Accounting, Accounting and Finance

Patrick Henry Community College   1990 — 1992
Associates of Science in General Studies, General Studies

Experience
Transamerica Financial Advisors, Inc.   July 2014 - Present
United Healthcare Medicare Solutions   October 2010 - Present
Sammons Securities  July 2011 - January 2014
H. Beck, Inc.   January 2010 - July 2011
Pacific Life  August 2007 - October 2009
RBC Capital Markets  January 1999 - June 2002

Skills
Investments, Strategic Financial..., Retirement Planning, Mutual Funds, Wealth Management, Portfolio Management, Financial Analysis, Risk Management, Retirement, Life Insurance, Fixed Annuities, Equities, Investment Advisory, Disability Insurance, Estate Planning, Medicare Advantage, Medicare Part D, Medicare Prescription..., Licensed Life & Health..., IRAs, Trading, Fixed Income

Education
Creighton University   1994 — 1998
BSBA, Finance, General

Experience
United Healthcare Medicare Solutions   July 2013 - Present
Consult CORE Group   October 2011 - December 2014
BMO Financial Group  June 2011 - October 2011
M&I Bank  August 2007 - October 2011
MRA - THE MANAGEMENT ASSOCIATION  January 1993 - August 2007
HYDRITE CHEMICAL COMPANY   January 1981 - January 1993

Skills
Talent Management, Leadership Development, Team Facilitation, Team Building, Executive Coaching, Job Coaching, Change Management, Conflict Management, Resilience, Program Facilitation, Succession Planning, Employee Engagement, Strategic Planning, Large-scale Event..., Management, Performance Management, Employee Relations, Management Consulting, Organizational..., MBTI, Career Development, Organizational Learning, Staff Development, Culture Change, Workshop Facilitation, Training, Personal Development, Strategy, Large Scale Events, Coaching, Human Resources, Leadership, Personnel Management, Organizational..., Employee Training, Organizational Design, Onboarding, Executive Management, 360 Feedback, Executive Development, Human Capital, CRM, Performance Improvement, Workforce Planning, Business Coaching, HR Consulting, Talent Acquisition, Training Delivery, Emotional Intelligence, Deferred Compensation

Education
Marquette University
Organizational Leadership

Experience
Aflac  December 2013 - Present
United Healthcare Medicare Solutions   August 2013 - December 2013
Multiview  August 2011 - November 2011
Texas Green Sink   December 2010 - August 2011
ImageNet  January 2009 - November 2010
Galderma  June 2006 - August 2006

Skills
Salesforce.com, Account Management, Sales Process, Direct Sales, SaaS, Sales, New Business Development, Business Development, Sales Management, Social Media, Strategic Planning, Marketing, Customer Service, Enterprise Software, Marketing Strategy, Sales Presentations, Selling

Education
University of Oklahoma - Price College of Business   2005 — 2008
BBA, Marketing

Experience
TRICARE Network Development & Operations WellPoint Military Care   January 2015 - Present
United Healthcare Medicare Solutions   February 2013 - January 2015
Consulting  January 2012 - January 2013
HUMANA, Inc  January 2007 - December 2011
UnitedHealthcare  2000 - 2006
UnitedHealthcare  1999 - 2000
UnitedHealthcare  1997 - 1999
CAREMARK PHARMACEUTICAL SERVICES   January 1994 - January 1996

Skills
Medicare, Medicaid, Claim, Staff Development, Managed Care, Health Insurance, Provider Relations, HIPAA, Network Development, HMO, Insurance, Utilization Management, Healthcare, Leadership, Physicians, Healthcare Consulting, Healthcare Industry, EHR, Healthcare Information..., Sales, Healthcare Management, Revenue Cycle, Hospitals, Revenue Cycle Management, Physician Relations, Management, Health Policy, Executive Management, PPO, Process Improvement, Informatics, Medicare Part D, Disease Management, Credentialing, Pharmacy Benefit..., Employee Benefits, Medical Terminology, Home Care, Quality Improvement, ICD-9, Long-term Care, CPT, Medical Billing, Provider Network..., Medicaid Managed Care, Medical Coding, Practice Management, HEDIS, NCQA, Provider Education

Education
Florida Atlantic University   2012 — 2013
Executive Certificate in Project Management, Project Management Program

Ohio University   2010 — 2012
Master, Health Administration

University of Phoenix   2004 — 2009
Bachelors of Science, Business Management

Ursuline High School   1977 — 1980
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Enright Insurance Brokerage Services   March 2015 - Present
Southern Financial Consultants, Inc.   September 2012 - Present
Humana  July 2012 - Present
Cigna-HealthSpring  October 2014 - Present
Aetna  September 2014 - Present
Mutual of Omaha  August 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   July 2012 - Present
United Healthcare Medicare Solutions   November 2014 - Present
Midwest Insurance Brokerage Service, Inc  July 2012 - Present
Allegis Advisor Group  August 2012 - Present

Skills
Life & Health Insurance..., Employee Benefits, Health Insurance, Life Insurance, Permanent Life Insurance, Term Life Insurance, Irrevocable Life..., Guaranteed Lifetime..., Customer Service, Direct Sales, Selling, Customer Satisfaction, Supervisory Experience, Budgets, Educational Leadership, Team Building, Technology Integration, Microsoft Office, System Administration, Strategy, Cafeteria Plans, Voluntary Employee..., Brokers, Retirement, Insurance, Administrative Work, Public Speaking, Critical Illness, Universal Life, Retirement Planning, Investments, Nonprofits, Leadership, Small Business, Long Term Care Insurance, Account Management, Accident Insurance, Long-term Care, Health Savings Accounts, Fixed Annuities, Accident, Whole Life, Flexible Spending..., Vision Insurance, Medicare, Medicare Advantage, Medicare Part D, Licensed Life & Health..., Property & Casualty..., Financial Services

Education
University of Iowa   1986 — 1988
M.A., Educational Administration

University of Northern Iowa   1975 — 1978
B.A., History, Education, PE

Experience
Wesley Norris Insurance Agency   2007 - Present
Wesley Norris Insurance Agency   March 2006 - Present
Wesley Norris Insurance Agency   March 2006 - Present
United Healthcare Medicare Solutions   September 2010 - December 2013
Veolia Transportation  July 2006 - May 2010
Prepaid Legal  2006 - 2010
Tertulia Charter School   October 2004 - September 2005
Arizona Traffic School   2004 - 2005

Skills
Customer Service, Public Speaking, Insurance, Organizational..., Negotiation, Leadership Development, Small Business, Sales Management, Strategic Planning, Microsoft Office, Entrepreneurship, Sales, Marketing Strategy, Budgets, Event Planning, Life Insurance, Time Management, Employee Relations, New Business Development, Team Building, Health Insurance, Training, Public Relations, Social Networking, Employee Benefits, Risk Management, Marketing, Medicare, Human Resources, Microsoft Excel, Change Management, Property & Casualty..., Contract Negotiation, Leadership, Management, Policy, Account Management, Critical Illness, Finance, Program Management, Term Life Insurance, Underwriting, Legal Liability, Brokers, Disability Insurance, Business Development, Team Leadership, Workers Compensation, Long-term Care, Fixed Annuities

Education
San Diego City College   1981 — 1982
Business Communication

San Diego Mesa College   1979 — 1980
Business

Abraham Lincoln High School   1973 — 1975
Diploma

Experience
Adreima  August 2011 - Present
Senor Rio Tequila   November 2011 - May 2014
Kelly Healthcare Resources  March 2004 - December 2013
TakeCare Health at Intel   September 2008 - April 2011
Banner Health  August 2006 - April 2008
TriWest Healthcare Alliance  December 2004 - June 2006
United Healthcare Medicare Solutions   March 2004 - December 2004
General Motors  June 2003 - March 2004
Kelly Healthcare Resources  June 2000 - March 2004
St. Joseph Mercy Hospital  June 2000 - June 2003

Skills
Healthcare Management, ICU, Healthcare Consulting, Revenue Cycle, Radiology, Inpatient, Critical Care, Meditech, Acute Care, Wound Care, Medical/Surgical, Patient Safety, Home Care, Medical Coding, BLS, ACLS, Healthcare Information..., Medical-Surgical, Nursing, Physicians

Education
Miami Dade College   1984 — 1986
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse

Belchertown High School   1978 — 1980
HS diploma, Physical Sciences/English

Experience
World Financial Group (WFG)   June 2015 - Present
United Healthcare Medicare Solutions   June 2015 - Present
Independent Insurance Agent  June 2015 - Present

Skills
Life Insurance, Fixed Annuities, Term Life Insurance, Disability Insurance, Retirement Planning, Health Insurance, Financial Planning, Customer Service, Sales, Risk Management, Retirement, Employee Benefits, Long-term Care, Whole Life

Education
Tarrant County College
Accounting and Finance

Experience
Premier Financial Alliance  October 2014 - Present
The Insurance People   June 2010 - Present
United Healthcare Medicare Solutions   2006 - 2014
The Insurance Store, Inc.   December 2009 - June 2011
The Insurance Store  2009 - 2010
United States Army  December 1995 - October 2008
United Healthcare  2006 - 2008

Skills
Team Building, Training, Insurance, Health Insurance, Customer Service, Management, Small Business, Marketing, Recruiting, Healthcare, Customer Retention, Selling, Entrepreneurship, Medicare, Strategic Planning, Leadership, Life Insurance, Public Speaking, Coaching, Time Management, Disability Insurance, Whole Life, Senior Health Insurance, Sales, Sales Operations, Term Life Insurance, Fixed Annuities, Medicaid, Brokers, Health Savings Accounts, Employee Benefits, Long-term Care, Sales Management

Education
Life and Business Experience   1996 — 2015
Life and Health Insurance Broker

Chemeketa Community College   1999 — 2000
NA

Experience
United Healthcare Medicare Solutions   April 2015 - Present
Humana  May 2014 - April 2015
Accenture Services  May 2010 - March 2014
Mercy Hospital  February 2009 - March 2010
DaVita Village Health  December 2007 - February 2009
Precision Rx Specialty/ WellPoint   September 1997 - September 2007

Skills
Disease Management, Program Development, Managed Care, Healthcare, Case Managment, Inpatient, Program Management, Healthcare Consulting, Utilization Management, Healthcare Management, Nursing, Hospitals, Medicare, Healthcare Information..., Clinical Research, Medicaid, Healthcare Industry, EHR, Case Management, EMR, Elder Care, Medicine, Home Care, HIPAA, Quality Improvement, Management, Leadership, Quality Management

Education
Ohio University-Lancaster   2010 — 2013
Bachelor's in Nursing Degree, Registered Nursing/Registered Nurse

Hamilton University   2003 — 2005
Bachelor of Science (BS) and Master of Science (MS), Health Services Administration, 4.0

Kettering College of Medical Arts   1993 — 1996
Associate's degree in Nursing, Nursing

Monroe High School

Experience
United Healthcare  March 2015 - Present
United Healthcare Medicare Solutions   May 2011 - February 2015
UnitedHealthcare  August 2007 - May 2011

Skills
Medicare, Provider Relations, Health Insurance, HMO, Network Development, Medicaid, Healthcare, Long-term Care, Health Policy, Insurance, Healthcare Management, Strategic Planning, Employee Benefits, Team Building, Healthcare Industry, Claim, Brokers, Call Centers, Credentialing, Disability Insurance, Disease Management, Dogs, EMR, Elder Care, HIPAA, Healthcare Consulting, Healthcare Information..., Home Care, Hospitals, Leadership, Medical Billing, PPO, Pharmacy Benefit..., Physician Relations, Physicians, Process Improvement, Public Speaking, Quality Improvement, Retirement, Revenue Cycle, Sales, Term Life Insurance, Training, Utilization Management

Education
University of Phoenix   2003 — 2005
MBA, Health Care Management

Slippery Rock University of Pennsylvania   1986 — 1991
Bachelor of Arts, Political Science

Experience
Kemper  June 2014 - Present
Transamerica Agency Network, Inc.   September 2011 - June 2014
United Healthcare Medicare Solutions   May 2009 - September 2011
WellCare Health Plans  September 2007 - May 2009
Kemper  April 2001 - September 2007

Skills
Customer Service, Health Insurance, Insurance, Life Insurance, Management, Property

Education
Murray State University
Bachelor's degree, Political Science and Government

Experience
United Healthcare Medicare Solutions   July 2013 - Present

Skills
Medicare, Medicare Part D, Medicare Advantage, Medicare/Medicaid..., Medicare Prescription..., Medicare Suppliment..., HMO, Medicaid, Medicare/Medicaid..., Provider Relations, Health Insurance, Healthcare, Leadership, Process Improvement, Training, Team Building, Strategic Planning

Education
University of Colorado Boulder   1983 — 1988
Bachelor's degree, Economics and German

Universität Regensburg   1985 — 1986
Bachelor's Degree, German and Economics

University of Colorado Denver MBA
Master of Business Administration (MBA), Executive Management

Experience
HIgh Country Insurance   October 2007 - Present
Covered California  December 2013 - March 2014
United Healthcare Medicare Solutions   2009 - 2014
SCAN Health Plan  October 2004 - March 2007
Blue Cross & Blue Shield of Ca.   May 1999 - October 2004

Skills
Health Insurance, Medicare Advantage, Medicare Prescription..., Medicare Supplements, Small Group Health..., Long Term Care Insurance, Public Speaking, Medicare Part D, Health Savings Accounts, PPO, Healthcare Industry, Sales Presentations, Medicare, Life Insurance, HMO

Education
Pasadena City College   1975 — 1976
Art/Art Studies, General

Temple City High School   1972 — 1975

Experience
United Healthcare Medicare Solutions   June 2015 - Present
Dorsch Ford Kia   October 2010 - June 2015
ATP/WTA tour tennis   July 2010 - August 2010
Northern Michigan University  July 2008 - August 2010
Jason Berryman Memorial Tournament   August 2006 - August 2010
Cone Corner   May 2003 - August 2008

Skills
Leadership skills, Time management, Organization, Punctuality, Customer Service, Microsoft Office, Adobe Photoshop, Problem Solving

Education
Northern Michigan University   2005 — 2010
bachelors, marketing

Experience
Minnesota Adult & Teen Challenge  December 2014 - Present
Ace Hardware  August 2014 - October 2014
Denver Seminary  March 2012 - August 2014
Amtae Middle School   August 2009 - August 2010
Haenam Middle School   August 2008 - August 2009
United Healthcare Medicare Solutions   October 2007 - June 2008
Menards  January 2005 - September 2007

Skills
Community Outreach, Public Speaking, Nonprofits, Teaching, Research, Data Entry, Higher Education, Microsoft Office, Volunteer Management, Team Building, PowerPoint

Education
Denver Seminary   2011 — 2014
Master of Divinity (M.Div.), Biblical Studies

University of Minnesota-Duluth   2003 — 2007
Bachelor of Arts (B.A.), Political Science and Government

Experience
Goldfinch Financial   November 2013 - Present
United Healthcare Medicare Solutions   2010 - 2014
United Healthcare Medicare Solutions   2010 - 2014
Baystate Financial Services  August 2011 - October 2013
Boston Partners Financial Group  July 2005 - September 2011

Skills
Securities, Financial Planners, Analysis, Project Planning, Finance, Investments, Series 63, Strategic Partnerships, Risk Management, Insurance, Strategic Financial..., Investment Strategies, Strategy, Retirement Planning, FINRA, Mutual Funds, Small Business, Tax

Education
Saint Anselm College   2001 — 2005
Bachelor of Arts (BA), Theology

Experience
United Healthcare Medicare Solutions   July 2010 - Present
Wood Associates, Inc   July 2009 - Present
Liberty Mutual Group  July 2007 - June 2009
Health Markets Group   March 2005 - July 2007
American Express Business Travel  November 1996 - December 2004

Skills
Sales Management, Project Management, Management Consulting, Strategic Planning, General Insurance, Customer Service, Organizational..., Organizational..., Team Leadership, Presentations, Classroom Management, Insurance Sales, Blended Learning, Large Group Facilitation, Insurance, Sales

Education
Rivier College   1993 — 1996
Master of Business Administration (MBA), Business Administration and Management, General

Keene State College
Bachelor's degree, Education

Experience
United Healthcare Medicare Solutions   July 2015 - Present
Cornerstone Brokerage Insurance Services   February 2011 - November 2014
Lang Financial Group  October 1994 - February 2011

Skills
Health, Insurance, Health Insurance, Health Savings Accounts, Medicare, Medicare Part D, Customer Service, Long Term Care Insurance, Health Care Reform, Brokers, Life Insurance, Underwriting, Critical Illness, Licensed Life & Health..., Universal Life, Healthcare, Voluntary Employee..., Accident Insurance, PPO, HMO, Accident, Insurance Brokerage, General Insurance, Permanent Life Insurance, COBRA

Education
Cincinnati State Technical and Community College   1987 — 1988

Cincinnati Christian High School   1983 — 1987
Diploma

Experience
Alcoa  May 2015 - Present
Takeda Oncology  October 2014 - April 2015
Florida Dept of Health  November 2012 - October 2014
United Healthcare Medicare Solutions   2008 - 2012
Novartis  2007 - 2008
Bristol-Myers Squibb  2002 - 2007

Education
University of Pittsburgh

Experience
United Healthcare Medicare Solutions   January 2013 - Present
Remember and Honor.com   July 2006 - Present

Skills
History, Strategic Planning, Event Management, Leadership, New Business Development, Fundraising, Business Development, Change Management, Creative Writing, Research, Team Building, Non-profits, Military, Program Management, Process Improvement, Public Speaking, World War II, Security Clearance, Project Management, Storytelling, Government, Cross-functional Team..., Public Relations, Marketing, WWII, Training, Sales, Management, Interviews, Account Management, Small Business, Counterterrorism, Project Planning, Sales Management, Team Leadership, Policy, Customer Service, Logistics, Editing, Coaching, Social Networking, Community Outreach, Leadership Development, Military History, Physical Security, Emergency Management, Operations Management, Microsoft Office, Analysis, Writing

Education
Colorado State University   1980 — 1984
Business Administration and Management, General

Experience
Synergy Benefits   February 2013 - Present
United Healthcare Medicare Solutions   March 2012 - Present
RMS Consulting  January 2002 - Present
Aflac  December 2001 - December 2009
CARFAX  January 1991 - December 2000
R L Polk  1981 - 1991

Skills
Direct Mail, Operations Management, Process Improvement, Integrated Marketing, Brand Awareness, Marketing Strategy, Brand Development, Business Development, Leadership, Strategic Planning

Education
Ohio Life and Health License   2001 — 2001
Licensed Agent, Life and Health

Drexel University - College of Business and Administration   1975 — 1980
BS, Marketing/Math

Experience
United Healthcare Medicare Solutions   October 2010 - Present
Aflac  August 2009 - Present

Education
Rollins College - Crummer Graduate School of Business   1976 — 1980
BS, Business Administration

Experience
United Healthcare Medicare Solutions   OwnerRon Senior Insurance, LLC2008 - Present
Colorado Access  2004 - 2008

Skills
Medicare Part D, Insurance, Health Insurance, Managed Care, Medicare, Healthcare, Team Building, Term Life Insurance, Medicaid, Life Insurance, Fixed Annuities

Education
Mount Mery College
Bachelor of Science, Business

Kirkwood Community College
Associates of Applied Science, Orthopedic Physician Assistant

Experience
Universal American  October 2013 - Present
United Healthcare Medicare Solutions   October 2013 - Present
US Security Associates  October 2012 - Present
Securitas  October 2009 - October 2012
Excalibur Sires   April 2006 - June 2011
Contemporary Personnel Staffing  April 2007 - November 2008
NYS Thruway Authority  December 2006 - April 2007
Leading Edge Logistics  March 2006 - August 2006
Maintenance Engineering/Lighting   December 2004 - July 2005
Semex  August 1997 - November 2004

Skills
Forecasting, Process Scheduler, Selling, Security, Emergency Management, Crisis Management, Cold Calling, Security Clearance, Risk Assessment, Military, Security Training, Corporate Security, Security Operations, Cpr Certified, Physical Security

Education
University of Florida   1968 — 1970
Masters of Science in Agriculture, Dairy Science-Quantitative Genetics

Cornell University   1964 — 1968
Diploma, Animal Science/Pre Vet

Albany High School

Albany High School

Experience
Align Insurance Services   April 2012 - Present
My Piece of Security Inc.   June 2012 - March 2015
United Healthcare Medicare Solutions   2010 - 2015
Bankers Life and Casualty  April 2010 - November 2012
Fireside Bank  January 2008 - January 2009
Fireside Bank  May 2002 - December 2007
Fireside Bank  January 1998 - January 2002
Fireside Bank  June 1998 - July 2000
Fireside Bank  January 1996 - January 1998

Skills
Loans, Human Resources, Fixed Annuities, Credit, Long-term Care, Retirement Planning, Retirement, Health Insurance, Universal Life, Medicare, Medicaid, Strategic Financial..., Term Life Insurance, Long Term Care Insurance, Financial Planning, Life Insurance, Sales, Team Building

Education
Mount San Antonio   1990 — 1992
General

Mt. San Antonio College

at Mt. San Antonio College for Business Management
BA degree

Experience
Accurate Choice Insurance Exchange   March 2013 - Present
United Healthcare Medicare Solutions   November 2010 - March 2013
Virtual Cosurcing Insurnace Solutions   January 2006 - February 2011
United American Insurance  August 2005 - January 2006
Washington Mutual  2004 - 2006

Skills
Senior Market Insurance..., Medicare, Medicare 101, Medicare Advantage, Medicare Part D, Medicare Part D Extra..., Medicare Supplement, Medicare Low Income..., Senior Vision Coverage, Senior Dental Coverage, Final Expense Planning, Burial Insurance, Guaranteed Issue Burial..., Legacy Safeguard..., Customer Service

Education
Long Beach City College   2001 — 2009
Accounting

Los Angeles Harbor College   2001 — 2009
Associates, Accounting

Experience
Group Benefits Ltd  January 2011 - Present
United Healthcare Medicare Solutions   2010 - 2011
The Rasmussen Group, Inc.   March 2006 - September 2009
Group Benefits Ltd  2002 - 2005
Krist Insurance Services  2001 - 2003

Skills
Health Insurance, Life Insurance, Employee Benefits, Disability Insurance, Insurance, Sales Presentations, Meeting Planning, Leading Meetings, Customer Retention, Organization, Sales, Long Term Care Insurance, Medicare Advantage, Medicare Prescription..., Event Planning, Baking, Human Resources, Personnel Supervision, Communication Skills, Employee Benefits Design, Leadership, Voluntary Employee..., Cake Decorating, 401k, Health Savings Accounts, Payroll, Section 125 Plans, Group Life, Cafeteria Plans, Employee Relations, Self-funded, PPO, HMO, Health Care Reform, Term Life Insurance

Education
Des Moines Area Community College   1981 — 1983
AS, AAS, Retail, Business

Earlham Community School

Experience
Blue Cross Blue Shield of Florida  April 2010 - Present
United Healthcare Medicare Solutions   May 2008 - April 2010
United States Pharmaceutical Group, L.L.C.   October 2005 - May 2008

Skills
Healthcare, Medicare, Insurance, Health Insurance, Medicare Part D

Education
University of Central Florida
BA

Experience
United Healthcare Medicare Solutions   2013 - Present
United Healthcare Medicare Solutions   2013 - Present
Humana  April 2006 - April 2013

Skills
Health Insurance, Disability Insurance, Life Insurance, Health Savings Accounts, Medicare, Term Life Insurance, Long-term Care, Medicare Part D, HMO, Whole Life, Medicare Advantage

Education
The Ohio State University   1971 — 1975
BA Journalism, Public Relations/Image Management

Experience
United Healthcare Medicare Solutions   March 2010 - Present
Wealthy Affiliate Programs   2015 - 2015
Wealthy Affiliate Programs   2015 - 2015
Wealthy Affiliate Programs   2015 - 2015
Wealthy Affiliate Programs   2015 - 2015
Universal American  May 2008 - February 2010

Skills
Disability Insurance, Insurance, Term Life Insurance, Health Insurance, Life Insurance, Fixed Annuities, Account Management, Retirement, Medicare, Retirement Planning, Strategic Planning, Customer Service, Long-term Care, Team Building, Leadership, Brokers

Education
University of Central Oklahoma   2007 — 2017

Experience
United Healthcare Medicare Solutions   2008 - Present
Lehigh Valley Aging in Place Coalition   2012 - 2015
Lehigh Valley Aging in Place Coalition   2012 - 2015

Skills
Marketing, Public Relations, Microsoft Office, Microsoft Excel, Microsoft Word, English, Windows, Research, Outlook, Teaching, Photoshop, HTML, Budgets, Editing, C++, C, Java, Leadership Development, Medicare

Education
Barry University   1983 — 1986
B.A. Communications, M.A. Management, Communications & Management

Experience
5 Star Insurance Group, LLC   June 2010 - Present
United Healthcare Medicare Solutions   September 2006 - September 2011
Insurers Administrative Corporation  February 2001 - May 2005
Humana  September 1996 - April 2001

Skills
Insurance, Life Insurance, Health Insurance, Medicare, Dental Insurance, Fixed Annuities, Employee Benefits, Term Life Insurance, Disability Insurance, Sales, Brokers, Long-term Care, Customer Service, Team Building, Whole Life, Underwriting, Health Savings Accounts, Medicare Part D, Commercial Insurance, Strategic Planning, Leadership, Claim, Long Term Care Insurance, Medicare Advantage, Property & Casualty...

Education
Northeast Wisconsin Technical College   1986 — 1988
Associate's degree, Business Administration and Management, General

Community College   1984 — 1986
Associate, Business Administration

Experience
United Healthcare Medicare Solutions   June 2014 - Present
Zions Bank  April 2011 - June 2014
Wells Fargo Bank  April 2002 - April 2011

Skills
Financial Analysis, Process Improvement, Customer Service, Accounting, Microsoft Word, Financial Reporting, Change Management, Loans, Public Speaking, Commercial Banking, Management, Sales, Leadership, Banking, Training, Team Building, Analysis

Education
Utah State University   2010 — 2011
MBA, Business Administration and Management, General

Utah State University   1998 — 2000
BA, Business, Marketing

Brigham Young University - Idaho   1996 — 1998
Associates, Business

Experience
YP  February 2014 - Present
United Healthcare Medicare Solutions   August 2013 - Present
MarketSource  August 2012 - August 2013
Some Place Like Home Assisted Living   August 2011 - December 2011
T-Mobile  October 2008 - October 2011
Shands Jacksonville  January 2009 - May 2009

Skills
Healthcare, Healthcare Management, EMR, CPR Certified, Hospitals, HIPAA, Healthcare Information..., Outlook, PowerPoint

Education
University of Central Florida   2009 — 2011
Master of Health Services Administration, Health/Health Care Administration/Management

University of North Florida   2004 — 2009
Bachelor in Health Administration, Health/Health Care Administration/Management

Experience
UnitedHealth Group  September 2012 - Present
United Healthcare Medicare Solutions   November 2005 - Present

Skills
many positions in...

Education
Rio Hondo College   1982 — 1984
none, business

Experience
United Healthcare Medicare Solutions   2015 - Present
Aflac, Everwell and many more   September 2006 - Present
Aflac  July 2013 - September 2014

Skills
Disability Insurance, Life Insurance, Employee Benefits, Accident, Customer Service, Critical Illness, Accident Insurance, Training, Cold Calling, Health Insurance, Small Business, Insurance, Fixed Annuities, Long-term Care, Term Life Insurance, Whole Life, Health Savings Accounts

Education
State University of New York College at Oneonta
Secondary Education/Educational Psychology

Experience
United Healthcare Medicare Solutions   October 2010 - January 2011
United Health Care  October 2010 - January 2011
Kelsey-Seybold Medicare Advantage   October 2008 - October 2009
Kelsey Seybold Offices   October 2008 - January 2009
F.S. Corporate Offices   November 2007 - December 2008
Greyhound/Trailways   November 2005 - November 2007

Education
San Jacinto College   2009 — 2010
Human Service, Social Science

San Jacinto College

Experience
Aetna  November 2011 - Present
United Healthcare Medicare Solutions   November 2010 - Present
ADP Statewide Insurance Agencies, INC.   November 2011 - March 2013
The Bank of New York Mellon  1991 - 2008

Skills
Insurance, Property & Casualty..., Series 7, Bloomberg, Asset Managment, Portfolio Management, Liability, Risk Management, Investments, Commercial Insurance, Life Insurance, Brokers, Health Insurance, Securities, Bonds, Mutual Funds, Derivatives, Workers Compensation, General Insurance, Professional Liability, Sales, Equities, Marketing, Fixed Income

Education
Berkeley College   1991 — 1993
Associate of Arts and Sciences (A.A.S.), Office Management and Supervision

Experience
Doctors Choice LLC   January 2013 - Present
self employed  June 1989 - Present
United Healthcare Medicare Solutions   January 2007 - January 2013
United Healthcare Medicare Solutions   January 2005 - January 2013

Skills
Medicare, Medicare Part D, Insurance, Health Insurance, Life Insurance, Term Life Insurance, Long-term Care, Employee Benefits, Critical Illness, Fixed Annuities, Strategic Planning, Disability Insurance, Retirement

Education
New England School of Law   1986 — 1989
Doctor of Law (J.D.)

Providence College   1983 — 1986
BA English

Experience
Midland National Life Insurance   March 2012 - Present
United Healthcare Medicare Solutions   September 2008 - Present
CBCA Administrators  May 2009 - October 2009
CBCA Administrators  June 2000 - May 2009
CBCA Administrators  December 1997 - June 2000

Education
University of Phoenix   2012 — 2014
Associate's degree, Health/Health Care Administration/Management

Experience
University of North Carolina at Chapel Hill  October 2013 - Present
United Healthcare Medicare Solutions   September 2013 - Present
American Family Life Insurance Company of Columbus   April 2012 - Present
Duke University Health System  January 2007 - April 2012
Franklin Regional Medical Central   January 2001 - December 2006

Skills
Healthcare, Microsoft Office, Microsoft Excel, Hospitals, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Clinical Research, Project Management, Healthcare Management, Public Speaking, Research, Nursing, Process Improvement, Change Management, Team Building, Healthcare Information..., Outlook, Budgets

Education
Pfeiffer University   2005 — 2009
MBA/MHA, Healthcare

North Carolina Central University   1989 — 1994
Bachelor of Business Administration (B.B.A.), Accounting

Experience
United Healthcare Medicare Solutions   October 2011 - Present
Wells Fargo bank  May 2008 - October 2011

Education
Nova   2011 — 2011
BS, Business administration

Florida National College-Main Campus   2008 — 2010
A.A, Business administration

Experience
United Healthcare Medicare Solutions   August 2015 - Present
Mutual of Omaha  January 2015 - September 2015
Bankers Life and Casualty Company  January 2014 - January 2015
Ahrav   July 2013 - January 2014

Skills
Life Insurance, Insurance, Customer Service, Management, Sales, Troubleshooting, Windows Server, Computer Hardware, Team Building, Active Directory, Long-term Care, Fixed Annuities, Marketing, Customer Satisfaction, Health Insurance

Education
Centenary College   2008 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General

Centenary College   2008 — 2012
Bachelor's degree, Business Administration and Management, General

Experience
United Healthcare Medicare Solutions   2005 - Present

Skills
Medicare, Customer Service, Insurance, Health Insurance, Healthcare, General Insurance, Underwriting, Claim, Long-term Care

Education
Normandale Community College