United Service Source Inc
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United Service Source Inc Employees
Ford Motor Company July 2014 - Present
Percepta April 2007 - July 2014
United Service Source, Inc October 2006 - March 2007
BISYS April 2005 - October 2006
Tires Plus Total Car Care October 2001 - September 2004
Skills
Automotive, Tires, profit, Customer Retention, Sales&Marketing, auto parts, Customer Satisfaction, Dealers, Warranty, Sales, Process Improvement, Inventory Management, Profit, Retail, Vehicles, Automobile, Continuous Improvement, Marketing, Business Planning, Business Development, Program Management, Analysis, Parts, Pricing, Sales Management, Auto Parts, Automotive Aftermarket, Operations Management, Sales Process, Sales Operations, Forecasting, Dealer Management, Team Building, B2B, Customer Experience, Account Management, Call Centers, Cross-functional Team..., CRM, Cold Calling, Team Leadership, Training, New Business Development, Purchasing, Leadership, Six Sigma, Employee Training, Customer Service, Negotiation, Management
Education
University of Central Florida 2004 — 2006
BSBA, Business Management and Administration
Eastern Florida State College
Associate of Science (A.S.), MIS
NNK Technologies, LLC August 2013 - Present
United Service Source Inc March 2012 - December 2013
Water Child Active Wear 2005 - 2009
Nextell Partners 2003 - 2004
Rolls-Royce 1997 - 1999
Vasp Brazilian Airlines 1993 - 1996
Skills
Telecommunications, Project Management, Microsoft Office, Linux, Java, Strategic Planning, Customer Service, Team Leadership, C, New Business Development, Microsoft Excel, QuickBooks, Microsoft Word, Mac OS X, typing average 65 wpm, PowerPoint, Outlook Express, Adobe Creative Suite, Care tracker and SRS..., Business Strategy, Networking, Operations Management, Contract Negotiation, Sales, Troubleshooting, Management, Program Management
Education
UCLA 2000 — 2002
Extension Program, International Business
Santa Monica College 1990 — 1991
Extension Program, Business Administration and Management, General
Faculdades Integradas Helio Alonso 1985 — 1988
Bachelor's degree, Communication and Media Studies
Faculdades Integradas Estacio de Sa 1984 — 1985
Communication and Media Studies
United Service Source Inc August 2012 - Present
United Service Source Inc August 2012 - Present
Skills
Project Management, Integration, Management, Process Improvement, Program Management, Project Planning, Requirements Analysis, Team Leadership, Troubleshooting, Telecommunications, Quality Assurance, Testing, Change Management, Leadership, Business Analysis, Microsoft Project
Education
University of Central Florida 2008 — 2012
Bachelor of Science (B.S.)
Hard Rock International March 2007 - Present
United Service Source Inc May 1998 - March 2007
Skills
Logistics, Transportation..., Forecasting, Management, Inventory Management, Strategic Planning, Team Building, Supply Chain, Pricing, 3PL, Customer Satisfaction, Operations Management, P&L Management, Process Scheduler, Sourcing, Hospitality Industry, Hospitality, Negotiation, Purchasing, Project Planning, Warehouse Management, Budgets, Customer Service, Micros, Restaurants, Logistics Management, Inventory Control, Supply Chain Management, Income Statement, Contract Negotiation, Training, Sales, Profit, Continuous Improvement, Tourism, Banquets, Account Management, Shipping, Transportation, Leadership, Warehousing, Retail, Supply Chain..., Sales Management, Sales Operations, Process Improvement, Team Leadership, Reverse Logistics, International Logistics, Notary, State of Florida
Education
Community College of the Air Force
CompuCom February 2013 - Present
NETVIEW, INC. January 2013 - Present
tekservePOS 2012 - Present
Samsung 2011 - Present
Self-employed July 2008 - Present
United Service Source Inc 2012 - Present
Secure Technologies International Inc. May 2008 - October 2010
Skills
Information Technology, Network Security, CompTIA A+ Certification, DCSE, MCSE 2003, Loss Prevention, GNU/Linux, Gentoo Linux, Ubuntu, Red Hat Linux, Windows Server, Android, Android Development, Operating System..., Operating System..., Cisco Routers
Education
ITT Technical Institute-Newburgh 2003 — 2005
Associate of Arts and Sciences (AAS), Computer and Electronic Engineering/Computer Networking Systems
Castle High School
Northrop Grumman Aerospace Systems May 2009 - Present
Symetrics Industries 2001 - 2008
Symetrics Industries 2001 - 2006
United Service Source, Inc 1998 - 2001
United Service Source Inc 1995 - 1998
Skills
DoD, Government Contracting, Proposal Writing, Security Clearance, Earned Value Management, RFP, Program Management, Aerospace, Defense, FAR, Integration, Information Assurance, Military, Process Improvement, Requirements Analysis, Government, Security, Cross-functional Team..., Management, Supply Chain Management
Education
Michigan State University 1980 — 1984
Bachelor of Arts (B.A.), Telecommunications
National University 1988 — 1989
Master of Business Administration (MBA)
Brevard County Board of County Commissioners January 2013 - December 2013
United Service Source Inc October 2012 - January 2013
Harris Corporation October 2011 - January 2012
United Space Alliance December 2006 - August 2011
Spherion October 2003 - December 2006
Teledyne Brown Engineering January 2000 - July 2004
Boeing July 1999 - January 2000
NASA May 1996 - January 1999
Skills
Configuration Management, Software Documentation, Troubleshooting, ITIL, Maximo, Systems Engineering, Active Directory, Technical Support, Security, Testing, IT Service Management, Quality Assurance, XP, Hardware, Laptops, Software Installation, Windows Server, Technical Writing, Microsoft Exchange, Windows 7, Integration, Computer Hardware, Technical Documentation, Operating Systems, Visio, SharePoint, Printers, Windows, Access, Help Desk Support, Servers, System Administration, Disaster Recovery, System Deployment, TCP/IP, BMC Remedy, Requirements Analysis, Network Administration, Windows XP, Networking, VPN
Education
Brevard Community College 1984 — 2008
A.A, GENERAL EDUCATION
Calhoun Community College 2000 — 2002
A.S, Computer Information Systems
United Service Source Inc January 1994 - Present
Space Coast Quarter Midget Racing Association January 2009 - Present
United States Air Force August 1995 - April 2000
USAF, Florida Air National Guard June 1989 - July 1995
US Army September 1986 - September 1988
Skills
Telecommunications, Program Management, Management, Troubleshooting, Integration, Team Leadership, Strategic Planning, Team Building, Wireless, Project Management
Education
Florida Institute of Technology 1990 — 1993
BS Airway Science Management, Aviation Management, Industrial Engineering
Inmarsat Marine October 2012 - Present
United Service Source Inc March 2011 - July 2012
Sprint January 2006 - August 2008
Skills
Technical Support, Troubleshooting, Routers, Wireless Networking, Telecommunications, RF, Testing, T1, Frame Relay, GSM, Software Installation, Wireless, MPLS, IP, TCP/IP, VoIP, DS3, VPN, Computer Network..., Network Design, Fiber Optics, Cabling, DSL
Education
Cisco Taining Camp 2009 — 2012
CCDA Certificate, Networking
Eastern Florida State College 1981 — 1991
Associate, Pre-engineering
United Service Source Inc May 2013 - December 2013
Conexion Wireless September 2011 - April 2013
We Play Global April 2012 - March 2013
Ringleader Agency January 2010 - September 2011
Holiday Builders June 2007 - July 2009
DRS Technologies January 2006 - August 2006
DRS Technologies May 2004 - January 2006
Skills
Negotiation, New Business Development, Marketing Strategy, Strategic Planning, Account Management, Project Management, Media Planning, Media Buying, Program Management, B2B, Program Development, Public Relations, Sales, Process Improvement, Advertising, Budgets, Market Research, Forecasting, Competitive Analysis, Market Planning, Contract Negotiation, Business Strategy, Employee Training, Operations Management, Strategic Hiring, Training Management, Timeline Development, Contractor Management, Business Development, Training, Start-ups, Copywriting, Email Marketing, Strategy, CRM, Marketing, Integrated Marketing, Time Management, Marketing Research, Sales Management, Leadership, Management, Proposal Writing
Education
Grand Valley State University
Bachelor of Arts (B.A.), Advertising and Public Relations
Pound Dog Partners of Guernsey County April 2014 - Present
Frontier Communications May 2012 - Present
Frontier Communications January 2011 - May 2012
United Service Source Inc November 2006 - January 2011
WTVG 13ABC February 2005 - November 2006
Skills
Satellite, RF, Engineers, Outside Plant, Troubleshooting, Telecommunications, Copper, Work Orders, Fiber, Broadband, Project Engineering, Broadcast Television, Satellite Communications, Telephone, Television, Fiber Optics, DSLAM, DSL, Telecommunications..., Optical Fiber, Cabling
Education
Bowling Green State University 2002 — 2006
Bachelors Degree, Telecommunications
Tri-Valley High School 1998 — 2002
High School Diploma
Visionary 360 August 2013 - Present
Sanforce, LLC. July 2010 - September 2012
United Data Technologies March 2008 - November 2008
United Service Source Inc November 2006 - January 2008
United Service Source Inc August 2006 - November 2006
Solunet May 2002 - August 2006
Solunet August 1998 - May 2002
Solunet November 1997 - August 1998
Solunet August 1997 - November 1997
Solunet January 1997 - August 1997
Skills
Program Management, Microsoft Excel, Visio, Inventory Management, Contract Management, PowerPoint, Microsoft Word, Product Management, Proposal Writing, Internet Explorer, Call Center, ConnectWise, Customer Service, Call Centers, Business Analysis, Business Development, Policy Writing, Crisis Management, Multi Tasking, Performance Metrics, Metrics Reporting, Operations Management, Organizational..., Profit Maximization, Computer Proficiency, Cost Management, Sales Operations, Procurement, Business Process..., VoIP, Management, Cisco Technologies, Process Improvement, Unified Communications, Negotiation, Telecommunications, Solution Selling, Cloud Computing, Account Management, Managed Services, Leadership, Team Building, New Business Development, Sales, Project Management, Channel Partners, Strategy, Project Planning, Sales Management, Salesforce.com
Education
Florida Medical Training Institute 2009 — 2009
E.M.T, Emergency Medical Technician
Florida Institute of Technology 1990 — 1994
B.S., Psychology
IBM Strategic Outsourcing March 2014 - September 2014
SageNet (formely known as Spacenet) November 2012 - November 2013
Harris CapRock Communications 2012 - 2012
MASTEC NSORO, LLC / AT&T June 2011 - 2012
Program and Project Management Consulting 2009 - May 2011
LM Development Group, Inc. / Ross Realty Investments April 2007 - August 2008
Lennar Homes June 2006 - April 2007
WCI Communities, Inc. June 2005 - February 2006
Comtech Systems, Inc January 2004 - October 2004
United Service Source, Inc March 2002 - December 2003
Skills
Program Management, Cross-functional Team..., Six Sigma, Management, Leadership, Contract Negotiation, Performance Reporting, Project Management, Project Planning, MS Project, Vendor Management, Strategic Planning, Telecommunications, Business Analysis, Process Improvement, Project Portfolio..., Change Management, Project Delivery, Team Leadership, Budgets, Analysis, Training, Quality Assurance, Team Building, Microsoft Project
Education
University of Miami - School of Business 1982 — 1983
MBA, International Business, Strategic Management
University of Miami - School of Business 1980 — 1982
BBA, Business Administration
Sun Plumbing March 2013 - Present
United Service Source Inc August 2012 - March 2013
Brevard Electric Services Inc Melbourne Fl May 2011 - February 2012
Interlock Systems of Florida Melbourne Fl April 2009 - May 2011
ADT Security Services Melbourne Fl August 2005 - February 2009
Dictaphone Corporation October 2002 - May 2005
Dictaphone Corporation October 1999 - October 2002
Walgreen's Corporation Palm Bay Fl March 1991 - November 1998
Eau Gallie High School August 1987 - June 1991
Skills
Administration, Benefits Administration, Payroll Processing, Accounts Receivable, Accounts Payable, Account Management, Inventory Management, Program Management, Customer Relations, Customer Service, Customer Satisfaction, Microsoft Office, Quickbooks, Business Management, Team Leadership, Project Execution, Personnel, Scheduling, Order Management, Sales Order Processing, Order Processing, Excel, Microsoft Excel, Human Resources, Process Scheduler, QuickBooks, Management, Project Management, Payroll, Telecommunications, Access Control, Alarm Systems, Sales Management, Troubleshooting, Project Planning, Sales, Microsoft Word, Team Building, Contract Negotiation, Training, System Administration, Leadership
Education
Brevard Community College 2010 — 2013
Associate's Degree, Business
Eau Gallie High School 1987 — 1991
Diploma, \
OMNI Healthcare March 2014 - Present
United Service Source Inc 2010 - 2013
Mike Erdman Motors 2007 - 2009
MB Seafood, Inc. 2005 - 2007
United States Army 2001 - 2005
Skills
IT Networking, Help Desk Support, Help Desk Management, C++, Network Technology, CompTIA A+ Certification, Network + Certified, Microsoft MCSE, Cisco CCNA, Technical Support, Networking Solutions, Salesforce.com, Information Security, Microsoft System..., Project Management, Outlook, Telecommunications, Equipment Repair, McAfee, Norton Products, Networking Protocol, Remote Desktop, VPN, Photoshop, Dreamweaver, Spyware Removal, Web Design, Microcomputer..., Hardware Upgrades, Authentication Processes, MS-DOS, Unix, Linux, Mac OS, Windows 2000, Windows XP Pro, Windows Vista, Backup Processes, Accel Network, Tandberg Video..., CompTIA, CCNA
Education
Brevard Community College 2005 — 2007
Associate of Arts (AA), General Studies
State of Ohio September 2014 - Present
United Service Source Inc July 2013 - December 2013
GSI Commerce July 2009 - June 2010
National Transport, LLC May 2007 - July 2007
Publix October 2005 - October 2006
Universal Orlando January 2001 - July 2003
Skills
Customer Service, Computers, Microsoft Office, Cashiering, Safe Balancing, Check Cashing, Word Processing, Organization, Communication, Analytical Skills, Leadership, Call Center, Telephone, Call Centers, Retail, Filing, Checks, Accounts Receivable, Accounts Payable, Data Entry, Management, Time Management, Training
Education
University of Phoenix 2009 — 2013
Bachelor's degree, Cultural Communications, 3.2
University of Phoenix 2009 — 2011
Associate of Arts Degree, Communications
h.h. gregg November 2013 - Present
Dollar Tree Stores 2011 - 2013
The Home Depot 2007 - 2011
Event Imaging Solutions, a Kodak Company 2003 - 2007
GSI Commerce 2000 - 2003
United Service Source Inc 1996 - 2000
Skills
Employee Relations, Performance Management, Labor Relations, Talent Management, Succession Planning, Coaching, HR Strategy, Workforce Planning, Leadership Development, Personnel Management, Applicant Tracking..., Employee Training, Hiring, Human Resources, Leadership, Management, Onboarding, Organizational..., Payroll, Process Improvement, Recruiting, Strategic Planning, Talent Acquisition, Temporary Placement, Training, Benefits Administration, Sourcing
Education
Florida Institute of Technology 1992 — 1993
MS, Industrial / Organizational Psychology
Quinnipiac University 1986 — 1990
BS, Business Administration / Marketing & Advertising
ALSTOM February 2012 - Present
Independent Contractor June 2011 - March 2012
United Service Source Inc June 2005 - April 2011
Harris Corporation September 1978 - May 2003
Skills
IS / IT Operations, Telecommunication..., Call Center Operations, Infrastructure Planning, Special Projects, VoIP, Integration, Infrastructure, Telecommunications, Software Installation, Call Center, Call Centers, IT Operations, Program Management, IP, Networking, Hardware, Technical Support, Wireless, Satellite Communications
Education
Rollins College
BS, Business Admin / Computer Science
Inmarsat October 2013 - Present
United Service Source Inc June 2010 - October 2013
Boathouse Discount Marine April 2009 - June 2010
Top Notch Marine & RV June 2008 - September 2008
Skills
Technical Support, Troubleshooting, Call Centers, Telecommunications, Routers, Wireless Networking, Help Desk Support, Software Installation, Computer Hardware, Hardware, VPN, Switches, Wireless, Active Directory, Cellular Communications, Satellite Communications, Fiber Optics, Data Center, Operating Systems, RF, IP, VoIP, Integration
Education
Brevard Community College 2008 — 2012
Associate in Applied Sciences (A.A.S.), Engineering Technology
Eau Gallie High School 2004 — 2008
High School Diploma
Broadcast & Network Services June 2014 - Present
United Service Source Inc. May 2001 - Present
Eckerd Drug 1987 - 2000
Skills
Telecommunications, Troubleshooting, Integration, Satellite, Windows, VoIP, Testing, Wireless Networking, Hardware, Networking, Computer Hardware, Software Installation, Customer Service
Education
University of Kentucky 1980 — 1983
Greenup County High School
Deposition Sciences Inc. a wholly owned subsidiary of Lockheed Martin Corporation June 2015 - Present
United Service Source Inc June 2014 - May 2015
United Service Source Inc August 2013 - June 2014
US Army January 2010 - May 2013
Abercrombie + Fitch September 2007 - March 2009
Direct Auto Market June 2008 - September 2008
Skills
Human Resources, Microsoft Office, Army, Operational Planning, Customer Service, Leadership, Afghanistan, Sales, Research, Critical Thinking, Information Systems, Oral Communication, German Language..., Written Communication, Always Punctual, Great Personality, Training, Cold Calling, Interpersonal Skill, Organization, Travel, Steep learning curve, Sense Of Urgency, Professionalism, Negotiation, Proof Reading, Attention to Detail, Microsoft Excel, Presentation, Program Management
Education
Florida Institute of Technology 2013 — 2015
Master of Business Administration (MBA), Business Administration, 3.6
Stonehill College 2005 — 2009
B.S.B.A, International Business
Franklin High School 2001 — 2005
HS Diploma, General Studies
Apian Gymnasium 2002 — 2003
General Studies
United Service Source Inc June 2000 - Present
Brevard County School Board September 1992 - June 2001
Perkins Restaurant April 1988 - October 1991
Skills
Telecommunications, Satellite Communications, Project Planning, Program Management, Sales Management, Customer Satisfaction, Troubleshooting, Wireless Networking, Hardware, Sales, Satellite, Team Leadership, Process Scheduler, Wireless, Training, Windows, Integration, Management, VoIP, Customer Service, Microsoft Office, Project Management, Networking, Account Management
Education
Morris Hills High School 1975 — 1979
Brevard Community College
United Service Source Inc April 2014 - Present
American Tower November 2001 - April 2014
Skills
4G, Telecommunications, Wireless, Vendor Management, Sales Operations, Project Management, Operations Management, Microwave, Management, Cellular Communications
Education
Bradley University 1981 — 1985
United Service Source Inc August 2008 - Present
TEKsystems October 2007 - May 2008
Marriott Vacation Club International 2006 - 2007
Skills
Wireframes, Email Marketing, HTML 5, XHTML, Cross-browser..., User Interface Design, User Experience, Dreamweaver, Software Installation, Information Architecture, Leadership, Databases, Web Applications, E-commerce, Program Management, Routers, CSS, Technical Support, JavaScript
Education
Univ. of Phoenix 2001 — 2001
United Service Source Inc August 2014 - Present
Globecomm Systems Inc. March 1996 - March 2014
GTE Spacenet International January 1977 - February 1995
Skills
Telecommunications, RF, Microwave, Satellite Communications, SATCOM, Satellite, VSAT, Transmission, Antennas, Integration, Fiber Optics, Systems Engineering, IPTV, IP, WiMAX, Broadband, Wireless, VoIP
Education
Satellite Communications, George Washington University, Washington, DC
Northeastern University
Bachelor's Degree, Electrical and Electronics Engineering
United Service Source Inc June 2001 - Present
United Service Source Inc 1996 - 2000
United Service Source Inc 1995 - 1996
Skills
Management, Program Management, Software Installation, Networking, Project Management, Change Management, Requirements Analysis, Team Leadership, Routers, Telecommunications, Account Management, Security, Troubleshooting, Integration, Data Center, Technical Support, Business Development, Wireless, Operations Management, VoIP, WAN
Education
University of Central Florida - College of Business Administration
BA, MIS
University of South Florida - College of Business Administration
United Service Source Inc May 2000 - Present
United Service Source Inc May 2000 - Present
Payless ShoeSource December 1993 - July 2000
Skills
VoIP, Networking
Education
Keiser College 1999 — 2001
A.S. CNE, Network Eng.
UCF
PMP
eBay Enterprise May 2005 - Present
Devereux Foundation May 2006 - June 2009
United Service Source Inc February 2000 - May 2004
Skills
Web Analytics, SEO, E-commerce, SEM, Conversion Optimization, PPC, Online Advertising, Affiliate Marketing, Google Adwords, Information Architecture, Google Analytics, Digital Strategy
Education
Barry University 2012 — 2013
Master of Arts (M.A.), Business Administration, Management and Operations, 3.45
Barry University 2008 — 2012
BSA, Business Administration and Management, General, 3.30
Melbourne Regional Chamber of East Central Florida May 2014 - Present
United Service Source Inc April 2011 - May 2014
It’s Better Septic, LLC, July 2005 - April 2011
Patrick F Adams Llc January 2003 - November 2008
Wholesale Verticals August 1986 - December 2002
Skills
Telecommunications, Customer Service, Call Centers, Outlook, Microsoft Excel, Team Leadership, Networking, Troubleshooting, Customer Satisfaction, Microsoft Office, System Administration, Process Scheduler, Project Planning, Administration, Call Center, Windows, Program Management, Leadership, Management, Project Management, Accounting, Accounts Payable, Accounts Receivable, Sage MAS200, Peachtree, QuickBooks, Payroll, Negotiation
Education
Post University 2013 — 2015
Master of Science (M.S.), Accounting
Everest University-Tampa 2009 — 2013
Bachelor of Science (BS), Accounting
United Service Source Inc Sales RepresentativePath-TecAugust 2004 - August 2006
Education
Georgia Southern University 2004 — 2008
B.S., Community Health
Admiral Security Services August 2009 - Present
Admiral Security Services August 2009 - Present
Florida Department of Corrections February 2002 - March 2006
United Service Source Inc December 1999 - February 2002
Skills
Law Enforcement, Business
Education
Eastern Kentucky University
Associate's degree, Emergency Medical Technology/Technician (EMT Paramedic)
Florida Metropolitan University
Bachelor of Science (BS), Criminal Justice and Corrections
United Service Source Inc March 1998 - Present
Bank of America 1996 - 1998
Skills
Management
Education
Florida Institute of Technology 2001 — 2003
Master of Science (M.S.), Purchasing, Procurement/Acquisitions and Contracts Management
University of Central Florida 1987 — 1992
Bachelor of Business Administration (B.B.A.), Concentrations in Finance and General Business