United Services Automobile Association
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 1 (800) 531-8722 Headquarters: San Antonio, TX CEO: Stuart Parker Members: 12.4 million (2017) Number of employees: 32,896 (2017) Founded: June 20, 1922, San Antonio, TX
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United Services Automobile Association Employees
Employee
Years
Job
Industry
Erica Jordy Erica Jordy's United Services Automobile Association Experience May 2006 - August 2006
Job Sr. Marketing Coordinator at Vaughn Construction
Industry Construction
Experience
Vaughn Construction December 2011 - Present
Perspectiva Group, Inc October 2008 - December 2011
Perspectiva Group, Inc. October 2008 - December 2011
ICON Magazine March 2008 - July 2008
Custom Spray-On Liners December 2007 - February 2008
CE Group January 2007 - May 2007
United Services Automobile Association May 2006 - August 2006
Skills
Microsoft Office, Proposal Writing, Photoshop, Adobe InDesign, InDesign, Public Relations, Submittals, PowerPoint, Marketing, Adobe Acrobat, Social Media, Adobe Creative Suite, Marketing Communications
Education
The University of Texas at San Antonio 2003 — 2007
Bachelor of Arts, Communication; Public Relations
Vaughn Construction December 2011 - Present
Perspectiva Group, Inc October 2008 - December 2011
Perspectiva Group, Inc. October 2008 - December 2011
ICON Magazine March 2008 - July 2008
Custom Spray-On Liners December 2007 - February 2008
CE Group January 2007 - May 2007
United Services Automobile Association May 2006 - August 2006
Skills
Microsoft Office, Proposal Writing, Photoshop, Adobe InDesign, InDesign, Public Relations, Submittals, PowerPoint, Marketing, Adobe Acrobat, Social Media, Adobe Creative Suite, Marketing Communications
Education
The University of Texas at San Antonio 2003 — 2007
Bachelor of Arts, Communication; Public Relations
Eric Miskowsky Eric Miskowsky's United Services Automobile Association Experience
Job Senior Business Development Advisor at United Services Automobile Association
Industry Real Estate
Experience
United Services Automobile Association
Skills
Sales, Strategic Planning, Strategy, Banking, Leadership, Customer Service, Coaching, Team Building, Process Improvement, Risk Management, Business Development, Contract Negotiation, Marketing Strategy, Call Centers, Management, Team Leadership
Education
Arizona State University
Bachelor of Arts (BA), Education
United Services Automobile Association
Skills
Sales, Strategic Planning, Strategy, Banking, Leadership, Customer Service, Coaching, Team Building, Process Improvement, Risk Management, Business Development, Contract Negotiation, Marketing Strategy, Call Centers, Management, Team Leadership
Education
Arizona State University
Bachelor of Arts (BA), Education
Shannon Barry Shannon Barry's United Services Automobile Association Experience October 2004 - March 2006
Job Veterans Service Representative at Department of Veterans Affairs
Industry Government Administration
Experience
Department of Veterans Affairs April 2015 - Present
Department of Veterans Affairs, San Diego Regional Office September 2014 - Present
US Air Force, 412th Medical Support Squadron February 2014 - August 2014
Keller Williams Realty October 2013 - January 2014
Okinawa International Women's Club April 2012 - May 2013
Bolling Area Home Educators October 2008 - May 2009
Parents & Children Fighting Cancer January 2007 - December 2007
United Services Automobile Association October 2004 - March 2006
Volunteer Resource Program March 2003 - April 2004
Consulting Engineers Council of Illinois October 1994 - June 1997
Skills
Customer Service, Insurance, Health Insurance, Management, Human Resources, Technical Support, Resume Writing, Web Content, Creative Writing, Database Administration, Telecommunications, General Insurance, Casualty, Liability, Property & Casualty..., Web Applications, Database Design, Microsoft Office, Remedy Ticketing System, Field Services..., Remote Desktop, Equipment Custodian, IT Hardware Support, Software Installation, Editing, Computer Maintenance, Computer Network..., Microsoft Excel
Education
Park University 1998 — 2001
Bachelor of Science (BS), Management/Human Resources
Park University 1998 — 2001
Bachelor of Science (BS), Management/Computer Information Systems
Department of Veterans Affairs April 2015 - Present
Department of Veterans Affairs, San Diego Regional Office September 2014 - Present
US Air Force, 412th Medical Support Squadron February 2014 - August 2014
Keller Williams Realty October 2013 - January 2014
Okinawa International Women's Club April 2012 - May 2013
Bolling Area Home Educators October 2008 - May 2009
Parents & Children Fighting Cancer January 2007 - December 2007
United Services Automobile Association October 2004 - March 2006
Volunteer Resource Program March 2003 - April 2004
Consulting Engineers Council of Illinois October 1994 - June 1997
Skills
Customer Service, Insurance, Health Insurance, Management, Human Resources, Technical Support, Resume Writing, Web Content, Creative Writing, Database Administration, Telecommunications, General Insurance, Casualty, Liability, Property & Casualty..., Web Applications, Database Design, Microsoft Office, Remedy Ticketing System, Field Services..., Remote Desktop, Equipment Custodian, IT Hardware Support, Software Installation, Editing, Computer Maintenance, Computer Network..., Microsoft Excel
Education
Park University 1998 — 2001
Bachelor of Science (BS), Management/Human Resources
Park University 1998 — 2001
Bachelor of Science (BS), Management/Computer Information Systems
Devin Doman Devin Doman's United Services Automobile Association Experience May 2011 - August 2011
Job Software Development Engineer at Yahoo!
Industry Computer Software
Experience
Yahoo! January 2012 - Present
United Services Automobile Association May 2011 - August 2011
BYU-Idaho April 2010 - April 2011
BYU-Idaho January 2009 - December 2010
The Church of Jesus Christ of Latter-Day Saints January 2006 - January 2008
Skills
Programming, Java, C++, Research, Team Leadership, Teamwork, Software Development, Software Engineering, Software Design, Android, iPhone development, Discrete Mathematics, Algorithms, Complexity Theory, XML, iOS development, Mobile Applications, C#, Troubleshooting, Perl, Linux, Web Services, JavaScript, Subversion
Education
Brigham Young University - Idaho 2008 — 2011
Bachelor of Science, Computer Science
Yahoo! January 2012 - Present
United Services Automobile Association May 2011 - August 2011
BYU-Idaho April 2010 - April 2011
BYU-Idaho January 2009 - December 2010
The Church of Jesus Christ of Latter-Day Saints January 2006 - January 2008
Skills
Programming, Java, C++, Research, Team Leadership, Teamwork, Software Development, Software Engineering, Software Design, Android, iPhone development, Discrete Mathematics, Algorithms, Complexity Theory, XML, iOS development, Mobile Applications, C#, Troubleshooting, Perl, Linux, Web Services, JavaScript, Subversion
Education
Brigham Young University - Idaho 2008 — 2011
Bachelor of Science, Computer Science
Steve Rivas, PHR Steve Rivas, PHR's United Services Automobile Association Experience 2008 - January 2009
Job Director People Services Project Delivery at USAA
Industry Financial Services
Experience
USAA October 2010 - Present
USAA August 2004 - February 2009
United Services Automobile Association 2008 - January 2009
USAA 2000 - August 2006
Skills
Program Management, SDLC, SharePoint, Business Process..., Vendor Management, PMP, Process Improvement, PMO, Project Portfolio..., Change Management, Business Analysis, Requirements Gathering, Agile Methodologies, Strategic Planning, Workforce Planning, Performance Management, Business Transformation, Project Management, Project Delivery, Human Resources, Resource Management, Leadership, Business Process, Risk Management
Education
The University of Texas at San Antonio 1985 — 1990
USAA October 2010 - Present
USAA August 2004 - February 2009
United Services Automobile Association 2008 - January 2009
USAA 2000 - August 2006
Skills
Program Management, SDLC, SharePoint, Business Process..., Vendor Management, PMP, Process Improvement, PMO, Project Portfolio..., Change Management, Business Analysis, Requirements Gathering, Agile Methodologies, Strategic Planning, Workforce Planning, Performance Management, Business Transformation, Project Management, Project Delivery, Human Resources, Resource Management, Leadership, Business Process, Risk Management
Education
The University of Texas at San Antonio 1985 — 1990
Teneva Elam Teneva Elam's United Services Automobile Association Experience October 2008 - December 2008
Job Logical Access/IT Compliance Administrator
Industry Oil & Energy
Experience
Shell Oil Company February 2013 - May 2015
Parallon Business Solutions June 2012 - February 2013
Kirby Professional Recruiting January 2011 - December 2011
United Services Automobile Association October 2008 - December 2008
Redcats January 2007 - October 2008
Redcats January 2004 - October 2007
Skills
Recruiting, Customer Service, Microsoft Excel, Leadership, Microsoft Office, Management, PowerPoint, Microsoft Word, Access, Team Leadership, Social Media, Leadership Development, Event Management, Event Planning, Inventory Management
Education
The University of Texas at San Antonio 2009 — 2011
Bachelor of Business, Business Management and Entrepreneurship
San Antonio College
B.B.A, BUSINESS MANAGEMENT
Shell Oil Company February 2013 - May 2015
Parallon Business Solutions June 2012 - February 2013
Kirby Professional Recruiting January 2011 - December 2011
United Services Automobile Association October 2008 - December 2008
Redcats January 2007 - October 2008
Redcats January 2004 - October 2007
Skills
Recruiting, Customer Service, Microsoft Excel, Leadership, Microsoft Office, Management, PowerPoint, Microsoft Word, Access, Team Leadership, Social Media, Leadership Development, Event Management, Event Planning, Inventory Management
Education
The University of Texas at San Antonio 2009 — 2011
Bachelor of Business, Business Management and Entrepreneurship
San Antonio College
B.B.A, BUSINESS MANAGEMENT
Bettina Jacobson Bettina Jacobson's United Services Automobile Association Experience February 2001 - February 2005
Job Court Services Assistant II at Nevada County Superior Court
Industry Law Practice
Experience
Nevada County Superior Court July 2013 - Present
United Law Center April 2013 - July 2013
Yolo Superior Court December 2012 - January 2013
Law Offices of Keegan & Myers January 2012 - October 2012
Placer Speech and Hearing Services February 2005 - March 2011
United Services Automobile Association February 2001 - February 2005
Skills
Microsoft Office, Phoneslips, Timeslips, Lexis, Essential Forms, Wordperfect, Outlook, Typing, Calendaring, Meet Deadlines, Court Appointed Receiver, Track Record Of..., Customer Service, Appointment Scheduling, Dependable Team Player, Personality, Confidentiality, Professional
Education
MTI College 2011 — 2012
A.A. Degree, Paralegal Studies
Heald College 1986 — 1987
A.A. Degree, Accounting Studies
Nevada County Superior Court July 2013 - Present
United Law Center April 2013 - July 2013
Yolo Superior Court December 2012 - January 2013
Law Offices of Keegan & Myers January 2012 - October 2012
Placer Speech and Hearing Services February 2005 - March 2011
United Services Automobile Association February 2001 - February 2005
Skills
Microsoft Office, Phoneslips, Timeslips, Lexis, Essential Forms, Wordperfect, Outlook, Typing, Calendaring, Meet Deadlines, Court Appointed Receiver, Track Record Of..., Customer Service, Appointment Scheduling, Dependable Team Player, Personality, Confidentiality, Professional
Education
MTI College 2011 — 2012
A.A. Degree, Paralegal Studies
Heald College 1986 — 1987
A.A. Degree, Accounting Studies
Frank Diaz Jr Frank Diaz Jr's United Services Automobile Association Experience 1990 - 2001
Job Learning and development Professional
Industry Education Management
Experience
RoadVantage 2013 - Present
Conney Solutions Group 2012 - 2012
Dell 2011 - 2012
Dell 2004 - 2011
General Casualty Insurance 2001 - 2004
United Services Automobile Association 1990 - 2001
Skills
Call Center, Team Building, Technical Training, Customer Service, Requirements Analysis, People Management, Performance Management, Customer Experience, ITIL, Program Management, Change Management, Business Process..., Process Improvement, Troubleshooting, Business Process, Training, Six Sigma, Project Management, Customer Satisfaction, Cross-functional Team..., Project Planning, Analysis, Leadership, Cloud Computing, Vendor Management, SharePoint, Strategic Planning, Property & Casualty..., CPCU, Learning Management, Coaching, Enterprise Software, Management, Call Centers, Sales, Strategy, Team Management, Underwriting, Educational Programs, Cold Calling, Succession Planning, Business Acumen, New Hire Orientations, Business Analysis
Education
The University of Texas at San Antonio 1982 — 1985
Business
Texas A&M University 1971 — 1975
BBA, Management
University of Virginia Darden School of Business
Executive Training
RoadVantage 2013 - Present
Conney Solutions Group 2012 - 2012
Dell 2011 - 2012
Dell 2004 - 2011
General Casualty Insurance 2001 - 2004
United Services Automobile Association 1990 - 2001
Skills
Call Center, Team Building, Technical Training, Customer Service, Requirements Analysis, People Management, Performance Management, Customer Experience, ITIL, Program Management, Change Management, Business Process..., Process Improvement, Troubleshooting, Business Process, Training, Six Sigma, Project Management, Customer Satisfaction, Cross-functional Team..., Project Planning, Analysis, Leadership, Cloud Computing, Vendor Management, SharePoint, Strategic Planning, Property & Casualty..., CPCU, Learning Management, Coaching, Enterprise Software, Management, Call Centers, Sales, Strategy, Team Management, Underwriting, Educational Programs, Cold Calling, Succession Planning, Business Acumen, New Hire Orientations, Business Analysis
Education
The University of Texas at San Antonio 1982 — 1985
Business
Texas A&M University 1971 — 1975
BBA, Management
University of Virginia Darden School of Business
Executive Training
Allan Osterman's United Services Automobile Association Experience 2007 - March 2011
Job Director of Process Engineering
Industry Financial Services
Experience
Argo Group International Holdings, Ltd. July 2015 - Present
Kaeppel Consulting March 2011 - July 2015
United Services Automobile Association 2007 - March 2011
USAA March 2002 - July 2007
Bombardier Aerospace August 1999 - March 2002
Wichita State University 1998 - 1999
Hormel Foods January 1997 - August 1998
Skills
Process Improvement, Six Sigma, Project Management, Program Management, Change Management, Strategic Planning, Process Engineering, Business Process..., Business Analysis, Forecasting, Black Belt, Operational Excellence, Analysis, Analytics, Business Intelligence, Business Process, Business Process Design, Business Process Mapping, Business Process..., Business Strategy, Business Transformation, CRM, Coaching, Consulting, Continuous Improvement, Cross-functional Team..., Data Analysis, Executive Management, Governance, Leadership, Management, Management Consulting, Operations Management, Outsourcing, Performance Management, Process Management, Quality Assurance, Requirements Analysis, Requirements Gathering, Risk Management, Strategy, Team Leadership, Training, Vendor Management, Visio
Education
Wichita State University 1994 — 1996
MS, Statistics
Friends University 1989 — 1994
BS, Mathematics
Argo Group International Holdings, Ltd. July 2015 - Present
Kaeppel Consulting March 2011 - July 2015
United Services Automobile Association 2007 - March 2011
USAA March 2002 - July 2007
Bombardier Aerospace August 1999 - March 2002
Wichita State University 1998 - 1999
Hormel Foods January 1997 - August 1998
Skills
Process Improvement, Six Sigma, Project Management, Program Management, Change Management, Strategic Planning, Process Engineering, Business Process..., Business Analysis, Forecasting, Black Belt, Operational Excellence, Analysis, Analytics, Business Intelligence, Business Process, Business Process Design, Business Process Mapping, Business Process..., Business Strategy, Business Transformation, CRM, Coaching, Consulting, Continuous Improvement, Cross-functional Team..., Data Analysis, Executive Management, Governance, Leadership, Management, Management Consulting, Operations Management, Outsourcing, Performance Management, Process Management, Quality Assurance, Requirements Analysis, Requirements Gathering, Risk Management, Strategy, Team Leadership, Training, Vendor Management, Visio
Education
Wichita State University 1994 — 1996
MS, Statistics
Friends University 1989 — 1994
BS, Mathematics
Robert L. Johnson, MS, CSP, REM Robert L. Johnson, MS, CSP, REM's United Services Automobile Association Experience November 1996 - Present
Job Director Safety/Environmental Affairs, United Services Automobile Association
Industry Insurance
Experience
United Services Automobile Association November 1996 - Present
KEI Consultants 1992 - 1996
Skills
Risk Management, Environmental Awareness, Strategic Planning, Facilities Management, Management, Auditing, Team Building, Asbestos, Contract Management, Environmental..., Indoor Air Quality, Insurance, Leadership, Policy, Program Management, Contract Negotiation, Process Improvement, Training, Hazardous Waste..., Industrial Hygiene, Hazardous Materials, Emergency Management, Management Consulting, Microsoft Office, Public Speaking, Analysis, Budgets, Business Planning, Change Management, Coaching, Construction Safety, EHS, Employee Benefits, Employee Relations, Environmental Compliance, Executive Management, Government, HAZWOPER, Human Resources, Industrial Safety, Operations Management, Project Management, Project Planning, Risk Assessment, Supervisory Skills, Occupational Health, Remediation, Safety Management..., Leadership Development, Workers Compensation
Education
Southern Methodist University 2000 — 2003
MS, Environmental Systems Management
Our Lady of the Lake University 1990 — 1993
BAS, Business Management
United Services Automobile Association November 1996 - Present
KEI Consultants 1992 - 1996
Skills
Risk Management, Environmental Awareness, Strategic Planning, Facilities Management, Management, Auditing, Team Building, Asbestos, Contract Management, Environmental..., Indoor Air Quality, Insurance, Leadership, Policy, Program Management, Contract Negotiation, Process Improvement, Training, Hazardous Waste..., Industrial Hygiene, Hazardous Materials, Emergency Management, Management Consulting, Microsoft Office, Public Speaking, Analysis, Budgets, Business Planning, Change Management, Coaching, Construction Safety, EHS, Employee Benefits, Employee Relations, Environmental Compliance, Executive Management, Government, HAZWOPER, Human Resources, Industrial Safety, Operations Management, Project Management, Project Planning, Risk Assessment, Supervisory Skills, Occupational Health, Remediation, Safety Management..., Leadership Development, Workers Compensation
Education
Southern Methodist University 2000 — 2003
MS, Environmental Systems Management
Our Lady of the Lake University 1990 — 1993
BAS, Business Management
Erin Rosch Erin Rosch's United Services Automobile Association Experience October 2010 - Present
Job Graphic Design Professional
Industry Graphic Design
Experience
United Services Automobile Association October 2010 - Present
Macaroni and Cheese via Ribbonhead July 2010 - Present
Zietta Clara, Inc. October 2008 - Present
Skills
InDesign, Illustrator
Education
Colorado Technical University
Associate of Science; Bachelor of Science, Visual Communications; Visual Communications, Graphic Design
United Services Automobile Association October 2010 - Present
Macaroni and Cheese via Ribbonhead July 2010 - Present
Zietta Clara, Inc. October 2008 - Present
Skills
InDesign, Illustrator
Education
Colorado Technical University
Associate of Science; Bachelor of Science, Visual Communications; Visual Communications, Graphic Design
Michael Polendo Michael Polendo's United Services Automobile Association Experience March 2005 - September 2009
Job Contracts Administrator 2 Fin at Oracle
Industry Military
Experience
Oracle January 2015 - Present
SWBC November 2014 - January 2015
American GI Forum July 2012 - October 2014
Farmers Insurance July 2011 - November 2011
Thrifty Liquor February 2010 - August 2011
United Services Automobile Association March 2005 - September 2009
United States Marine Corps June 1994 - December 2003
United States Marine Corps June 1994 - December 2003
Skills
Insurance Agents, Mentoring, Customer Service, Problem Solving, PowerPoint, Word, Team Leadership, Supervisory Skills, Administration, Microsoft Office, Military Experience, Military Operations, Military Logistics, Military Liaison, Marine Corps, Security Clearance, Military Training, Customer Retention, Employee Training, Quality Control, Quality Auditing, Cross-functional Team..., Cash Handling Experience, Inventory Control, Microsoft Word, System Administration, Insurance Brokerage, Government, Personnel Supervision, Leadership, Management, Training
Education
The University of Texas at San Antonio 2009 — 2010
Bachelors, History
San Antonio College 2004 — 2009
Associates, Liberal Arts
Thomas Edison High School
Oracle January 2015 - Present
SWBC November 2014 - January 2015
American GI Forum July 2012 - October 2014
Farmers Insurance July 2011 - November 2011
Thrifty Liquor February 2010 - August 2011
United Services Automobile Association March 2005 - September 2009
United States Marine Corps June 1994 - December 2003
United States Marine Corps June 1994 - December 2003
Skills
Insurance Agents, Mentoring, Customer Service, Problem Solving, PowerPoint, Word, Team Leadership, Supervisory Skills, Administration, Microsoft Office, Military Experience, Military Operations, Military Logistics, Military Liaison, Marine Corps, Security Clearance, Military Training, Customer Retention, Employee Training, Quality Control, Quality Auditing, Cross-functional Team..., Cash Handling Experience, Inventory Control, Microsoft Word, System Administration, Insurance Brokerage, Government, Personnel Supervision, Leadership, Management, Training
Education
The University of Texas at San Antonio 2009 — 2010
Bachelors, History
San Antonio College 2004 — 2009
Associates, Liberal Arts
Thomas Edison High School
Barbra Donachy Barbra Donachy's United Services Automobile Association Experience February 1991 - May 2003
Job Teacher at International School of Ulaanbaatar (ISU)
Industry Education Management
Experience
International School of Ulaanbaatar (ISU) July 2014 - Present
Photographer 1984 - Present
North Slope Borough School District August 2012 - May 2014
North Slope Borough School District August 2011 - May 2014
Bering Strait School District August 2010 - May 2011
Sacramento City Unified School District September 2002 - June 2010
United Services Automobile Association February 1991 - May 2003
Skills
Classroom, Educational Technology, Curriculum Development, Staff Development, Curriculum Design, Educational Leadership, Language Arts, Technology Integration, Photography, Instructional Technology, Teaching, Teacher Training, Lesson Planning, K-12, Elementary Education, Instructional Design, Literacy, Differentiated..., Adult Education, E-Learning, Distance Learning, Tutoring, Classroom Management, Classroom Instruction, Technology Mentoring
Education
University of Alaska Southeast 2011 — 2014
Master's degree, Educational Technology, 4.0
California State University-Sacramento 2003 — 2005
Teaching Credential, Education
University of San Francisco 2000 — 2003
Bachelor of Science (BS), Organizational Behavior, 4.0
C.K. McClatchy High School 1980 — 1984
International School of Ulaanbaatar (ISU) July 2014 - Present
Photographer 1984 - Present
North Slope Borough School District August 2012 - May 2014
North Slope Borough School District August 2011 - May 2014
Bering Strait School District August 2010 - May 2011
Sacramento City Unified School District September 2002 - June 2010
United Services Automobile Association February 1991 - May 2003
Skills
Classroom, Educational Technology, Curriculum Development, Staff Development, Curriculum Design, Educational Leadership, Language Arts, Technology Integration, Photography, Instructional Technology, Teaching, Teacher Training, Lesson Planning, K-12, Elementary Education, Instructional Design, Literacy, Differentiated..., Adult Education, E-Learning, Distance Learning, Tutoring, Classroom Management, Classroom Instruction, Technology Mentoring
Education
University of Alaska Southeast 2011 — 2014
Master's degree, Educational Technology, 4.0
California State University-Sacramento 2003 — 2005
Teaching Credential, Education
University of San Francisco 2000 — 2003
Bachelor of Science (BS), Organizational Behavior, 4.0
C.K. McClatchy High School 1980 — 1984
Erin Baucum Erin Baucum's United Services Automobile Association Experience June 2004 - July 2007
Job Product Manager Analytics
Industry Information Technology and Services
Experience
Lytx, Inc. December 2011 - Present
University of San Diego August 2011 - December 2012
Republic National Distributing Company January 2010 - June 2010
Hopkins Agriculture Services January 2007 - September 2009
United Services Automobile Association June 2004 - July 2007
Skills
Financial Modeling, Finance, Microsoft Excel, Corporate Finance, Investments, Quantitative Analytics, Program Management, Problem Solving, Budgets, Entrepreneurship, Outlook, Data Cubes, Budget, Customer Service, Training, OLAP, Tableau
Education
University of San Diego 2011 — 2013
International MBA, Finance
Texas State University 2000 — 2004
BBA, Finance
Lytx, Inc. December 2011 - Present
University of San Diego August 2011 - December 2012
Republic National Distributing Company January 2010 - June 2010
Hopkins Agriculture Services January 2007 - September 2009
United Services Automobile Association June 2004 - July 2007
Skills
Financial Modeling, Finance, Microsoft Excel, Corporate Finance, Investments, Quantitative Analytics, Program Management, Problem Solving, Budgets, Entrepreneurship, Outlook, Data Cubes, Budget, Customer Service, Training, OLAP, Tableau
Education
University of San Diego 2011 — 2013
International MBA, Finance
Texas State University 2000 — 2004
BBA, Finance
☆ Yvonne Wheeler ☆ ☆ Yvonne Wheeler ☆'s United Services Automobile Association Experience June 1994 - February 1997
Job Effective/Results Driven Director of Marketing, Business Development & Public Relations ☆
Industry Hospital & Health Care
Experience
Self May 2014 - Present
Victory Healthcare San Antonio March 2012 - April 2014
Morningside Ministries February 2011 - February 2012
CHRISTUS Santa Rosa Health System August 2006 - May 2010
CHRISTUS Spohn Health System December 2004 - August 2006
American Heart Association November 2001 - November 2004
Cox Radio, Inc February 1999 - November 2001
North San Antonio Chamber of Commerce September 1997 - February 1999
United Services Automobile Association June 1994 - February 1997
Skills
Public Relations, Spokesperson, Corporate Communications, Newsletters, Media Relations, Advertising, Brochures, Budgets, Business Development, Community Development, Community Outreach, Crisis Communications, Editing, Event Management, Event Planning, Facebook, Integrated Marketing, Internal Communications, Leadership, Marketing, Marketing Communications, Marketing Strategy, Media Planning, Nonprofits, Press Releases, Program Management, Project Planning, Publicity, Radio, Reputation Management, Social Media, Social Media Marketing, Social Networking, Speech Writing, Sponsorship, Strategic Communications, Strategic Planning, Management
Education
The University of Texas at San Antonio 1994 — 1996
Bachelor of Arts Degree, Communications; Public Relations
The University of Texas at San Antonio
Bachelor of Arts (BA), Business Administration
Self May 2014 - Present
Victory Healthcare San Antonio March 2012 - April 2014
Morningside Ministries February 2011 - February 2012
CHRISTUS Santa Rosa Health System August 2006 - May 2010
CHRISTUS Spohn Health System December 2004 - August 2006
American Heart Association November 2001 - November 2004
Cox Radio, Inc February 1999 - November 2001
North San Antonio Chamber of Commerce September 1997 - February 1999
United Services Automobile Association June 1994 - February 1997
Skills
Public Relations, Spokesperson, Corporate Communications, Newsletters, Media Relations, Advertising, Brochures, Budgets, Business Development, Community Development, Community Outreach, Crisis Communications, Editing, Event Management, Event Planning, Facebook, Integrated Marketing, Internal Communications, Leadership, Marketing, Marketing Communications, Marketing Strategy, Media Planning, Nonprofits, Press Releases, Program Management, Project Planning, Publicity, Radio, Reputation Management, Social Media, Social Media Marketing, Social Networking, Speech Writing, Sponsorship, Strategic Communications, Strategic Planning, Management
Education
The University of Texas at San Antonio 1994 — 1996
Bachelor of Arts Degree, Communications; Public Relations
The University of Texas at San Antonio
Bachelor of Arts (BA), Business Administration
Jessye Grigsby Jessye Grigsby's United Services Automobile Association Experience January 2011 - April 2011
Job Health, Wellness, and Fitness Professional
Industry Health, Wellness and Fitness
Experience
McFinnigans Pub February 2011 - Present
United Services Automobile Association January 2011 - April 2011
University of Texas at Tyler August 2010 - December 2010
University of Texas January 2010 - December 2010
University of Texas January 2010 - April 2010
Inside Outside Wellness Clinic and Medical Spa June 2009 - August 2009
UTSA Strength and Conditioning Program January 2009 - April 2009
UTSA Laboratory January 2009 - February 2009
Skills
Customer Service, Strength Training, Management, Fitness
Education
The University of Texas at Tyler 2009 — 2011
Masters of Science, Kinesiology
The University of Texas at San Antonio 2006 — 2009
Bachelors of Science, Kinesiology; Exercise Science
University of Incarnate Word 2004 — 2005
Bachelors of Arts, Communication Arts; Speech
McFinnigans Pub February 2011 - Present
United Services Automobile Association January 2011 - April 2011
University of Texas at Tyler August 2010 - December 2010
University of Texas January 2010 - December 2010
University of Texas January 2010 - April 2010
Inside Outside Wellness Clinic and Medical Spa June 2009 - August 2009
UTSA Strength and Conditioning Program January 2009 - April 2009
UTSA Laboratory January 2009 - February 2009
Skills
Customer Service, Strength Training, Management, Fitness
Education
The University of Texas at Tyler 2009 — 2011
Masters of Science, Kinesiology
The University of Texas at San Antonio 2006 — 2009
Bachelors of Science, Kinesiology; Exercise Science
University of Incarnate Word 2004 — 2005
Bachelors of Arts, Communication Arts; Speech
Denise Joy Shipp Denise Joy Shipp's United Services Automobile Association Experience 2004 - 2011
Job Management Consultant at RGP
Industry Management Consulting
Experience
Resources Global Professonals September 2014 - Present
Aventine Hill Partners, Inc. September 2012 - September 2014
United Services Automobile Association 2004 - 2011
Denise Shipp Consulting February 2004 - May 2004
Washington Mutual 2002 - 2004
Siebel Systems, Inc 2001 - 2001
Primus Knowledge Solutions 1999 - 2001
Skills
Business Transformation, Start-up Consulting, Engagement Management, Management Consulting, Change Management, Program Management, Program Development, Project Portfolio..., Project Implementation, Project Execution, Software Project..., Business Reorganizations, Process Performance..., Knowledge Management, Performance Improvement, Operational Excellence, Business Analytics, Data Management, Technology Needs..., Business Technology..., Data Mining, Predictive Modeling, Knowledge Discovery, Management, Business Process..., Project Management, Requirements Analysis, Business Process, Business, Leadership, CRM, Strategy, Strategic Planning, SDLC, Process Engineering, IT Strategy, PMO, Continuous Improvement, Six Sigma, Process Improvement, Vendor Management, Enterprise Software
Education
University of Phoenix 2002 — 2004
MBA
California State University-San Bernardino 1988 — 1992
BS
Resources Global Professonals September 2014 - Present
Aventine Hill Partners, Inc. September 2012 - September 2014
United Services Automobile Association 2004 - 2011
Denise Shipp Consulting February 2004 - May 2004
Washington Mutual 2002 - 2004
Siebel Systems, Inc 2001 - 2001
Primus Knowledge Solutions 1999 - 2001
Skills
Business Transformation, Start-up Consulting, Engagement Management, Management Consulting, Change Management, Program Management, Program Development, Project Portfolio..., Project Implementation, Project Execution, Software Project..., Business Reorganizations, Process Performance..., Knowledge Management, Performance Improvement, Operational Excellence, Business Analytics, Data Management, Technology Needs..., Business Technology..., Data Mining, Predictive Modeling, Knowledge Discovery, Management, Business Process..., Project Management, Requirements Analysis, Business Process, Business, Leadership, CRM, Strategy, Strategic Planning, SDLC, Process Engineering, IT Strategy, PMO, Continuous Improvement, Six Sigma, Process Improvement, Vendor Management, Enterprise Software
Education
University of Phoenix 2002 — 2004
MBA
California State University-San Bernardino 1988 — 1992
BS
Chase Franklin's United Services Automobile Association Experience June 2005 - Present
Job Management Consultant for USAA
Industry Management Consulting
Experience
United Services Automobile Association June 2005 - Present
Capital One August 2002 - July 2005
Verizon Terremark November 1999 - August 2002
Computer Science Corporation June 1997 - October 1999
Skills
Management, IT Strategy, Business Analysis, Business Process..., Project Portfolio..., Strategy, Process Improvement, Management Consulting, Business Process, Business Transformation, Vendor Management, Change Management, Project Management, Risk Management, Program Management, Enterprise Architecture, SDLC, Business Strategy, Strategic Planning, Cross-functional Team..., Mergers, Finance, Financial Modeling, Outsourcing, Mergers & Acquisitions
Education
Texas Tech University
Bachelor of Arts, Economics
University of Arizona
Business Administration and Management, General
United Services Automobile Association June 2005 - Present
Capital One August 2002 - July 2005
Verizon Terremark November 1999 - August 2002
Computer Science Corporation June 1997 - October 1999
Skills
Management, IT Strategy, Business Analysis, Business Process..., Project Portfolio..., Strategy, Process Improvement, Management Consulting, Business Process, Business Transformation, Vendor Management, Change Management, Project Management, Risk Management, Program Management, Enterprise Architecture, SDLC, Business Strategy, Strategic Planning, Cross-functional Team..., Mergers, Finance, Financial Modeling, Outsourcing, Mergers & Acquisitions
Education
Texas Tech University
Bachelor of Arts, Economics
University of Arizona
Business Administration and Management, General
Kimberly Heilig Kimberly Heilig's United Services Automobile Association Experience January 2007 - January 2009
Job Billing Adjudicator at Omnicare
Industry Pharmaceuticals
Experience
Omnicare November 2012 - Present
WellDyne RX January 2011 - January 2012
Anazaohealth Corporation January 2010 - January 2011
United Services Automobile Association January 2007 - January 2009
Progressive Insurance January 2001 - January 2007
Acosta Sales and Management January 2000 - January 2001
Seminole Indian Casino June 1995 - February 2000
Skills
Customer Service, Cashiering, Phone Etiquette, Cash Handling Experience, Phone Manner, Professional Phone..., Multi-tasking..., Relationship-builder..., Knowledge-hungry Learner, Grasp New Concepts..., Handle Multiple..., Dosage Calculations, Pharmacy Technicians, Prescription Drugs, Mail Order Pharmacy, Medicare Prescription..., Medicare/Medicaid..., Individual Health..., Supplemental Health, Medical Billing, Administrative..., Customer Demos, Food Demonstrations, PowerPoint, Sales, Insurance, Outlook
Education
Sanford-Brown Institute-Tampa 2010 — 2011
certificate, Pharmacy Technician/Assistant
Florida Metropolitan University 2003 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Brandon Senior High School 1992 — 1995
high school diploma, health care
Omnicare November 2012 - Present
WellDyne RX January 2011 - January 2012
Anazaohealth Corporation January 2010 - January 2011
United Services Automobile Association January 2007 - January 2009
Progressive Insurance January 2001 - January 2007
Acosta Sales and Management January 2000 - January 2001
Seminole Indian Casino June 1995 - February 2000
Skills
Customer Service, Cashiering, Phone Etiquette, Cash Handling Experience, Phone Manner, Professional Phone..., Multi-tasking..., Relationship-builder..., Knowledge-hungry Learner, Grasp New Concepts..., Handle Multiple..., Dosage Calculations, Pharmacy Technicians, Prescription Drugs, Mail Order Pharmacy, Medicare Prescription..., Medicare/Medicaid..., Individual Health..., Supplemental Health, Medical Billing, Administrative..., Customer Demos, Food Demonstrations, PowerPoint, Sales, Insurance, Outlook
Education
Sanford-Brown Institute-Tampa 2010 — 2011
certificate, Pharmacy Technician/Assistant
Florida Metropolitan University 2003 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Brandon Senior High School 1992 — 1995
high school diploma, health care
Lee Tallier Lee Tallier's United Services Automobile Association Experience December 2006 - January 2009
Job Administrative Professional with Business, Financial, and Policy Experience
Industry Financial Services
Experience
Texas State Guard November 2009 - Present
USAA December 2006 - October 2009
United Services Automobile Association December 2006 - January 2009
Washington Mutual June 2005 - December 2006
Alamo City Galleries October 2002 - January 2004
Skills
Investments, Budgets, Insurance, Mutual Funds, Finance, Securities, Banking, Financial Services, Leadership Development, Government, Microsoft Office, Risk Management, Microsoft Word, PowerPoint, Loans, Data Analysis, Asset Allocation, Financial Advisory, Valuation, Research, Financial Analysis, Teaching, Series 7, Counterterrorism, Command, Strategy, Team Leadership, Program Management, Leadership, Military, Customer Service
Education
Northcentral University 2012 — 2016
Doctor of Business Administration; Master of Business Administration, Public Administration
Colorado State University 2008 — 2011
MBA, Business/Finance
Pacific Lutheran Theological Seminary 1997 — 1999
MTS, Theology
Texas Lutheran 1993 — 1996
BA/BA, German/Music
Pflugerville HS 1989 — 1992
High School
US Air Force Air University
Squadron Officer School
Texas State Guard November 2009 - Present
USAA December 2006 - October 2009
United Services Automobile Association December 2006 - January 2009
Washington Mutual June 2005 - December 2006
Alamo City Galleries October 2002 - January 2004
Skills
Investments, Budgets, Insurance, Mutual Funds, Finance, Securities, Banking, Financial Services, Leadership Development, Government, Microsoft Office, Risk Management, Microsoft Word, PowerPoint, Loans, Data Analysis, Asset Allocation, Financial Advisory, Valuation, Research, Financial Analysis, Teaching, Series 7, Counterterrorism, Command, Strategy, Team Leadership, Program Management, Leadership, Military, Customer Service
Education
Northcentral University 2012 — 2016
Doctor of Business Administration; Master of Business Administration, Public Administration
Colorado State University 2008 — 2011
MBA, Business/Finance
Pacific Lutheran Theological Seminary 1997 — 1999
MTS, Theology
Texas Lutheran 1993 — 1996
BA/BA, German/Music
Pflugerville HS 1989 — 1992
High School
US Air Force Air University
Squadron Officer School
Andrew Enochs's United Services Automobile Association Experience July 2013 - Present
Job Corporate Security Analyst at United Services Automobile Association
Industry Financial Services
Experience
United Services Automobile Association July 2013 - Present
USAA November 2011 - July 2013
United States Marine Corps December 2006 - November 2012
Albuquerque Public Schools August 2008 - December 2009
Skills
Leadership, Management, Innovation, Team Building, Java, Programming, Customer Service, Building Relationships, New Product Ideas, Microsoft Access, Microsoft Excel, C, Visual Basic, Unix, Technology Evaluation, Communication, Sales, Data Analysis, Technological Innovation, Business Model..., Management of small..., Product Development
Education
The University of Texas at San Antonio 2013 — 2015
Master of Business Administration (M.B.A.), Management Of Technology
The University of New Mexico
Bachelor's degree, Communication and Media Studies
United Services Automobile Association July 2013 - Present
USAA November 2011 - July 2013
United States Marine Corps December 2006 - November 2012
Albuquerque Public Schools August 2008 - December 2009
Skills
Leadership, Management, Innovation, Team Building, Java, Programming, Customer Service, Building Relationships, New Product Ideas, Microsoft Access, Microsoft Excel, C, Visual Basic, Unix, Technology Evaluation, Communication, Sales, Data Analysis, Technological Innovation, Business Model..., Management of small..., Product Development
Education
The University of Texas at San Antonio 2013 — 2015
Master of Business Administration (M.B.A.), Management Of Technology
The University of New Mexico
Bachelor's degree, Communication and Media Studies
Heidi Bergdahl Heidi Bergdahl's United Services Automobile Association Experience November 2001 - November 2008
Job Artist and Owner, Crimson Compass Rose Graphic Designs
Industry Graphic Design
Experience
Crimson Compass Rose Graphic Designs August 2010 - Present
OfficeTeam November 2008 - August 2010
United Services Automobile Association November 2001 - November 2008
Gregory B. Bragg & Associates July 1995 - November 2001
Trans Cal Associates April 1991 - June 1995
Saccani Distributing September 1989 - April 1991
Skills
Data entry 14000 KPH, 10-key by touch, Microsoft Excel, Microsoft Word, Microsoft Office, Adobe Bridge, Adobe Illustrator, Adobe InDesign, Adobe Creative Suite, Adobe Acrobat, Multi-line Phone, Typing, Property & Casualty..., Third Party Liability, Bookkeeping, Accounts Receivable, Bank Teller, Customer Service, Cash Drawer management, Drawing, Graphic Design, Publication Design, Data Entry, Illustrator, InDesign, Dreamweaver, Mac, Newsletters, Event Planning, Numeric, Layout, Facebook, Social Networking, Invoicing, Photography, Web Design, Photoshop, Social Media, Management, Posters, Digital Photography, Office Administration, Marketing, Process Scheduler, Editing, Illustration, Logo Design, Desktop Publishing, Brochures, Calendars
Education
International Academy of Design and Technology-Sacramento 2012 — 2015
Bachelors, Web and Graphic Design
American River College 2010 — 2010
Art New Media, Graphic Design, 3.42 GPA
Crimson Compass Rose Graphic Designs August 2010 - Present
OfficeTeam November 2008 - August 2010
United Services Automobile Association November 2001 - November 2008
Gregory B. Bragg & Associates July 1995 - November 2001
Trans Cal Associates April 1991 - June 1995
Saccani Distributing September 1989 - April 1991
Skills
Data entry 14000 KPH, 10-key by touch, Microsoft Excel, Microsoft Word, Microsoft Office, Adobe Bridge, Adobe Illustrator, Adobe InDesign, Adobe Creative Suite, Adobe Acrobat, Multi-line Phone, Typing, Property & Casualty..., Third Party Liability, Bookkeeping, Accounts Receivable, Bank Teller, Customer Service, Cash Drawer management, Drawing, Graphic Design, Publication Design, Data Entry, Illustrator, InDesign, Dreamweaver, Mac, Newsletters, Event Planning, Numeric, Layout, Facebook, Social Networking, Invoicing, Photography, Web Design, Photoshop, Social Media, Management, Posters, Digital Photography, Office Administration, Marketing, Process Scheduler, Editing, Illustration, Logo Design, Desktop Publishing, Brochures, Calendars
Education
International Academy of Design and Technology-Sacramento 2012 — 2015
Bachelors, Web and Graphic Design
American River College 2010 — 2010
Art New Media, Graphic Design, 3.42 GPA
Tenisha Pruitt MBA HRM's United Services Automobile Association Experience February 2004 - February 2007
Job Auto NonInjury Claims Adjuster
Industry Insurance
Experience
Ameriprise Financial Services, Inc. October 2014 - Present
USAA June 2013 - October 2014
USAA June 2012 - June 2013
Arizona Women's Education & Employment (AWEE) April 2012 - May 2012
Arnold Scott Harris, P. June 2011 - February 2012
Meyer & Njus, P.A. July 2009 - April 2010
City Colleges of Chicago March 2009 - December 2009
Allstate Insurance Company May 2008 - November 2008
Affirmative Insurance Company May 2007 - May 2008
United Services Automobile Association February 2004 - February 2007
Skills
Docketing, Proofreading, Court Filing, Corporate Law, Customer Service, Research, Insurance, Compliance, Training, Time Management, Teamwork, Team Building, Sales, PowerPoint, Program Management, Policy, Public Speaking, Legal Writing, Leadership, Management, Microsoft Excel, Outlook, Administrative..., Call Centers, Filing
Education
Robert Morris University 2009 — 2012
MBA, Management & Human Resources, 3.33
Robert Morris University 2008 — 2009
BS, Professional Studies; Paralegal
Robert Morris University 2002 — 2003
AAS, Paralegal Studies
Ameriprise Financial Services, Inc. October 2014 - Present
USAA June 2013 - October 2014
USAA June 2012 - June 2013
Arizona Women's Education & Employment (AWEE) April 2012 - May 2012
Arnold Scott Harris, P. June 2011 - February 2012
Meyer & Njus, P.A. July 2009 - April 2010
City Colleges of Chicago March 2009 - December 2009
Allstate Insurance Company May 2008 - November 2008
Affirmative Insurance Company May 2007 - May 2008
United Services Automobile Association February 2004 - February 2007
Skills
Docketing, Proofreading, Court Filing, Corporate Law, Customer Service, Research, Insurance, Compliance, Training, Time Management, Teamwork, Team Building, Sales, PowerPoint, Program Management, Policy, Public Speaking, Legal Writing, Leadership, Management, Microsoft Excel, Outlook, Administrative..., Call Centers, Filing
Education
Robert Morris University 2009 — 2012
MBA, Management & Human Resources, 3.33
Robert Morris University 2008 — 2009
BS, Professional Studies; Paralegal
Robert Morris University 2002 — 2003
AAS, Paralegal Studies
Juan Crescencio Flores Juan Crescencio Flores's United Services Automobile Association Experience February 2013 - Present
Job Sr Data & Business Solutions
Industry Financial Services
Experience
United Services Automobile Association February 2013 - Present
Aviat Networks December 1996 - January 2013
QIV Systems April 1994 - November 1996
Skills
Database Administration, Business Intelligence, Web Applications, Software Project..., ETL, Data Warehousing, Database Design, Data Mining, SSIS, OOP, OOAD, T-SQL, Interaction Design, Database Replication, Data Cubes, Replication, SDLC, MySQL, Databases, Agile Methodologies, Integration, .NET, AIX, C#, Enterprise Software, Linux, Microsoft SQL Server, Oracle, Performance Tuning, Requirements Analysis, Software Design, Software Development, System Administration, Visio, Web Services
Education
The University of Texas at San Antonio 2007 — 2009
Master of Sciences, Information Technology, 3.83
United Services Automobile Association February 2013 - Present
Aviat Networks December 1996 - January 2013
QIV Systems April 1994 - November 1996
Skills
Database Administration, Business Intelligence, Web Applications, Software Project..., ETL, Data Warehousing, Database Design, Data Mining, SSIS, OOP, OOAD, T-SQL, Interaction Design, Database Replication, Data Cubes, Replication, SDLC, MySQL, Databases, Agile Methodologies, Integration, .NET, AIX, C#, Enterprise Software, Linux, Microsoft SQL Server, Oracle, Performance Tuning, Requirements Analysis, Software Design, Software Development, System Administration, Visio, Web Services
Education
The University of Texas at San Antonio 2007 — 2009
Master of Sciences, Information Technology, 3.83
Tally Keller Tally Keller's United Services Automobile Association Experience March 2007 - December 2007
Job Online Merchandising Consultant at Dell
Industry Computer Hardware
Experience
Dell July 2014 - Present
Dell July 2011 - July 2014
USAA July 2010 - July 2011
USAA February 2010 - December 2010
USAA January 2008 - February 2010
United Services Automobile Association March 2007 - December 2007
USAA January 2005 - March 2007
Skills
Web Analytics, Analytics, SEM, E-commerce, Digital Marketing, PPC, Online Marketing, SEO, Online Advertising, Web Marketing, Search Advertising, Google Adwords, Website Development, Lead Generation, Paid Search Campaigns, Mobile Marketing, Demand Generation, Omniture, Email Marketing, Marketing, Management, Google Analytics, Marin Software, Adgooroo, Yahoo Search Marketing, Paid Search Strategy, APRIMO, Adobe Insight, Omniture SiteCatalyst, Segmentation, Strategy, Product Management, Remarketing, Landing Page..., User Experience Testing, Bing, Automated Bidding, Retargeting, content marketing, Conversion Optimization, Multi-channel Marketing, Customer Acquisition, A/B testing, Interactive Marketing, B2B Marketing, Campaign Management, Digital Strategy, Content Marketing, Online Lead Generation, Search
Education
The University of Texas at Austin - The Red McCombs School of Business 1999 — 2003
Finance, Business Honors Program
Stratford HS
Dell July 2014 - Present
Dell July 2011 - July 2014
USAA July 2010 - July 2011
USAA February 2010 - December 2010
USAA January 2008 - February 2010
United Services Automobile Association March 2007 - December 2007
USAA January 2005 - March 2007
Skills
Web Analytics, Analytics, SEM, E-commerce, Digital Marketing, PPC, Online Marketing, SEO, Online Advertising, Web Marketing, Search Advertising, Google Adwords, Website Development, Lead Generation, Paid Search Campaigns, Mobile Marketing, Demand Generation, Omniture, Email Marketing, Marketing, Management, Google Analytics, Marin Software, Adgooroo, Yahoo Search Marketing, Paid Search Strategy, APRIMO, Adobe Insight, Omniture SiteCatalyst, Segmentation, Strategy, Product Management, Remarketing, Landing Page..., User Experience Testing, Bing, Automated Bidding, Retargeting, content marketing, Conversion Optimization, Multi-channel Marketing, Customer Acquisition, A/B testing, Interactive Marketing, B2B Marketing, Campaign Management, Digital Strategy, Content Marketing, Online Lead Generation, Search
Education
The University of Texas at Austin - The Red McCombs School of Business 1999 — 2003
Finance, Business Honors Program
Stratford HS
Cheryl Steinmetz Cheryl Steinmetz's United Services Automobile Association Experience August 2003 - June 2006
Job Assistant Account Manager at HUB International
Industry Insurance
Experience
HUB International August 2014 - Present
AIG January 2010 - July 2014
SCF Arizona August 2006 - September 2009
United Services Automobile Association August 2003 - June 2006
American Express June 1995 - May 2003
Skills
Call Centers, Insurance, Management, Payroll, Analysis, Customer Service, Policy, Underwriting, Brokers, Casualty Insurance, Software Documentation, Workers Compensation, Commercial Insurance, General Insurance, Legal Liability, Liability
Education
Phoenix College 1997 — 1997
General Education Diploma
HUB International August 2014 - Present
AIG January 2010 - July 2014
SCF Arizona August 2006 - September 2009
United Services Automobile Association August 2003 - June 2006
American Express June 1995 - May 2003
Skills
Call Centers, Insurance, Management, Payroll, Analysis, Customer Service, Policy, Underwriting, Brokers, Casualty Insurance, Software Documentation, Workers Compensation, Commercial Insurance, General Insurance, Legal Liability, Liability
Education
Phoenix College 1997 — 1997
General Education Diploma
Richard G. Rivera, CCP Richard G. Rivera, CCP's United Services Automobile Association Experience November 2008 - October 2009
Job Bank Vendor Relationship Manager at USAA Federal Savings Bank for TEKsystems
Industry Financial Services
Experience
TEKsystems August 2015 - Present
Robert Half Management Resources October 2014 - August 2015
Accenture - Business Process Outsourcing Service Delivery Operations October 2011 - March 2014
FRONTWARD CONSULTING LLC, San Antonio, Texas October 2009 - October 2011
United Services Automobile Association November 2008 - October 2009
United Way of San Antonio & Bexar County 1993 - 2009
United Services Automobile Association April 2001 - October 2008
United Services Automobile Association March 1991 - April 2001
United Services Automobile Association 1991 - 1992
United Services Automobile Association September 1989 - March 1991
Skills
Program Management, Strategic Planning, Budgets, Change Management, Supply Chain Management, Compensation and..., Training and..., Productivity and..., Business Metric..., Project Management, Team Leadership, Business Process..., Six Sigma, Process Improvement, Leadership, Organizational..., Strategy, Training, Process Engineering, Management, Human Resources, Employee Relations, Analysis, Recruiting, Talent Acquisition, Project Planning, Personnel Management, Procurement, Vendor Management, Mergers & Acquisitions, Interviews, Negotiation, Deferred Compensation, Organizational Design, Outsourcing, Performance Management, Management Consulting, Team Building
Education
Our Lady of the Lake University 1985 — 1987
MBA, Business Administration
The University of Texas at San Antonio 1975 — 1978
BBA, Management / Marketing
TEKsystems August 2015 - Present
Robert Half Management Resources October 2014 - August 2015
Accenture - Business Process Outsourcing Service Delivery Operations October 2011 - March 2014
FRONTWARD CONSULTING LLC, San Antonio, Texas October 2009 - October 2011
United Services Automobile Association November 2008 - October 2009
United Way of San Antonio & Bexar County 1993 - 2009
United Services Automobile Association April 2001 - October 2008
United Services Automobile Association March 1991 - April 2001
United Services Automobile Association 1991 - 1992
United Services Automobile Association September 1989 - March 1991
Skills
Program Management, Strategic Planning, Budgets, Change Management, Supply Chain Management, Compensation and..., Training and..., Productivity and..., Business Metric..., Project Management, Team Leadership, Business Process..., Six Sigma, Process Improvement, Leadership, Organizational..., Strategy, Training, Process Engineering, Management, Human Resources, Employee Relations, Analysis, Recruiting, Talent Acquisition, Project Planning, Personnel Management, Procurement, Vendor Management, Mergers & Acquisitions, Interviews, Negotiation, Deferred Compensation, Organizational Design, Outsourcing, Performance Management, Management Consulting, Team Building
Education
Our Lady of the Lake University 1985 — 1987
MBA, Business Administration
The University of Texas at San Antonio 1975 — 1978
BBA, Management / Marketing
Floyd Kessler's United Services Automobile Association Experience December 2010 - March 2012
Job Executive Director Business Control Management Bank at United Services Automobile Association
Industry Human Resources
Experience
USAA August 2015 - Present
USAA March 2012 - Present
United Services Automobile Association December 2010 - March 2012
USAA February 2006 - August 2011
US Navy May 1999 - May 2003
Skills
Operational Risk..., Enterprise Risk..., Risk Management, Financial Risk, Finance, Financial Analysis, Financial Services, Governance, Business Analysis, Change Management, Financial Modeling, Leadership
Education
St. Mary's University 2012 — 2014
Bill Greehey School of Business (MBA), Bus. Administration and Mgmt / Ethics
Texas State University-San Marcos 2003 — 2005
McCoy College of Business Administration, Finance
USAA August 2015 - Present
USAA March 2012 - Present
United Services Automobile Association December 2010 - March 2012
USAA February 2006 - August 2011
US Navy May 1999 - May 2003
Skills
Operational Risk..., Enterprise Risk..., Risk Management, Financial Risk, Finance, Financial Analysis, Financial Services, Governance, Business Analysis, Change Management, Financial Modeling, Leadership
Education
St. Mary's University 2012 — 2014
Bill Greehey School of Business (MBA), Bus. Administration and Mgmt / Ethics
Texas State University-San Marcos 2003 — 2005
McCoy College of Business Administration, Finance
Brendan McBride Brendan McBride's United Services Automobile Association Experience October 1997 - March 1998
Job The McBride Law Firm, of Counsel toGravely & Pearson, LLP
Industry Law Practice
Experience
Gravely & Pearson, LLP November 2010 - Present
The McBride Law Firm May 2009 - Present
Prichard, Hawkins, McFarland & Young, LLP September 1999 - May 2009
United Services Automobile Association October 1997 - March 1998
Skills
Litigation, Product Liability, Appeals, Insurance, Civil Litigation, Commercial Litigation, Trial Practice, Arbitration, Personal Injury, Mediation, Torts, Courts, Trials, Legal Research, Personal Injury..., Wrongful Death, Legal Writing, Corporate Law, Intellectual Property, Medical Malpractice, Trade Secrets, Class Actions, Business Litigation
Education
University of Washington School of Law 1994 — 1997
Juris Doctor, Law
Gonzaga University 1992 — 1994
B.A., History, Philosophy
Gravely & Pearson, LLP November 2010 - Present
The McBride Law Firm May 2009 - Present
Prichard, Hawkins, McFarland & Young, LLP September 1999 - May 2009
United Services Automobile Association October 1997 - March 1998
Skills
Litigation, Product Liability, Appeals, Insurance, Civil Litigation, Commercial Litigation, Trial Practice, Arbitration, Personal Injury, Mediation, Torts, Courts, Trials, Legal Research, Personal Injury..., Wrongful Death, Legal Writing, Corporate Law, Intellectual Property, Medical Malpractice, Trade Secrets, Class Actions, Business Litigation
Education
University of Washington School of Law 1994 — 1997
Juris Doctor, Law
Gonzaga University 1992 — 1994
B.A., History, Philosophy
Stephen Mudd Stephen Mudd's United Services Automobile Association Experience 2011 - 2012
Job Insurance Professional
Industry Insurance
Experience
auto claims adjusting February 2012 - Present
United Services Automobile Association 2011 - 2012
Mercury Insurance Group July 2004 - December 2010
Skills
Claim, Property & Casualty..., Insurance, Underwriting, Customer Service, Employee Benefits, Access, Health Insurance, Data Entry, Outlook, Risk Management, Policy, Process Improvement, Lotus Notes, Team Building, Microsoft Excel, Microsoft Office, Analysis, Legal Liability, Training, Leadership, Call Centers
Education
University of North Georgia 1973 — 1977
Bachelor of Science (BS), Criminal Justice
North Georgia College 1973 — 1976
Bachelor of Science, Criminal Justice
auto claims adjusting February 2012 - Present
United Services Automobile Association 2011 - 2012
Mercury Insurance Group July 2004 - December 2010
Skills
Claim, Property & Casualty..., Insurance, Underwriting, Customer Service, Employee Benefits, Access, Health Insurance, Data Entry, Outlook, Risk Management, Policy, Process Improvement, Lotus Notes, Team Building, Microsoft Excel, Microsoft Office, Analysis, Legal Liability, Training, Leadership, Call Centers
Education
University of North Georgia 1973 — 1977
Bachelor of Science (BS), Criminal Justice
North Georgia College 1973 — 1976
Bachelor of Science, Criminal Justice
Demetrius Donseroux Demetrius Donseroux's United Services Automobile Association Experience 1990 - Present
Job Financial Services Director at USAA
Industry Financial Services
Experience
Oak Hills Counseling Center October 2009 - Present
USAA November 2007 - Present
United Services Automobile Association 1990 - Present
USAA 1990 - 2014
Skills
Insurance, General Insurance, Compliance, Underwriting, Customer Service, Customer Relations, Property & Casualty..., Risk Management
Education
St. Mary's University 2009 — 2013
Doctor of Philosophy (Ph.D.), Mental Health Counseling/Counselor
St. Mary's University 2007 — 2009
MS, Community Counseling
University of the Incarnate Word 1995 — 1997
MBA, Finance
Oak Hills Counseling Center October 2009 - Present
USAA November 2007 - Present
United Services Automobile Association 1990 - Present
USAA 1990 - 2014
Skills
Insurance, General Insurance, Compliance, Underwriting, Customer Service, Customer Relations, Property & Casualty..., Risk Management
Education
St. Mary's University 2009 — 2013
Doctor of Philosophy (Ph.D.), Mental Health Counseling/Counselor
St. Mary's University 2007 — 2009
MS, Community Counseling
University of the Incarnate Word 1995 — 1997
MBA, Finance
Jamon Joseph Sigler Jamon Joseph Sigler's United Services Automobile Association Experience April 2007 - July 2009
Job Independent Distributor for Health and Wellness Market
Industry Health, Wellness and Fitness
Experience
NextGen MonaVie October 2009 - Present
Rojo Hospitality Group July 2010 - November 2010
Arizona Army National Guard September 2007 - August 2010
United Services Automobile Association April 2007 - July 2009
Bally Total Fitness June 2001 - October 2003
United States Marine Corps September 1996 - February 2002
Skills
Public Relations, Training, Fitness, Marketing Strategy, Leadership, Wellness, Team Building, Nutrition, Marketing, Entrepreneurship, Personal Training, Management, Sales, Community Outreach, Time Management, Customer Service
Education
Napa Valley College 2014 — 2016
Associate's Degree, Nursing Education
Grand Canyon University 2008 — 2010
BS/MBA, Corporate Fitness Wellness/Exercise and Health Science
NextGen MonaVie October 2009 - Present
Rojo Hospitality Group July 2010 - November 2010
Arizona Army National Guard September 2007 - August 2010
United Services Automobile Association April 2007 - July 2009
Bally Total Fitness June 2001 - October 2003
United States Marine Corps September 1996 - February 2002
Skills
Public Relations, Training, Fitness, Marketing Strategy, Leadership, Wellness, Team Building, Nutrition, Marketing, Entrepreneurship, Personal Training, Management, Sales, Community Outreach, Time Management, Customer Service
Education
Napa Valley College 2014 — 2016
Associate's Degree, Nursing Education
Grand Canyon University 2008 — 2010
BS/MBA, Corporate Fitness Wellness/Exercise and Health Science
Christopher Therrien's United Services Automobile Association Experience June 2002 - May 2008
Job Sr. Software Consultant, BMC Software
Industry Computer Software
Experience
BMC Software June 2008 - Present
United Services Automobile Association June 2002 - May 2008
Skills
Service Assurance, BMC Patrol, Service Management, Systems Management, Application Performance..., BMC Remedy, Pre-sales, Enterprise Software, Provisioning
Education
The University of Texas at Austin 2001 — 2002
Information Technology
The University of Texas at Austin 2000 — 2001
Electical Engineering
BMC Software June 2008 - Present
United Services Automobile Association June 2002 - May 2008
Skills
Service Assurance, BMC Patrol, Service Management, Systems Management, Application Performance..., BMC Remedy, Pre-sales, Enterprise Software, Provisioning
Education
The University of Texas at Austin 2001 — 2002
Information Technology
The University of Texas at Austin 2000 — 2001
Electical Engineering
Brittany Burback Brittany Burback's United Services Automobile Association Experience January 2008 - May 2011
Job Law and Contracts Intern at Honeywell Aerospace
Industry Law Practice
Experience
Honeywell Aerospace May 2013 - Present
Indian Legal Clinic at Arizona State University January 2013 - January 2014
Miller Weber Kory, LLP August 2012 - December 2012
The Superior Court of Maricopa County June 2012 - August 2012
Shawnee County September 2011 - July 2012
United Services Automobile Association January 2008 - May 2011
United Services Automobile Association April 2006 - January 2008
Skills
Insurance, Claim, Property & Casualty..., Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Legal Research, Analysis, Courts, Personal Injury, Family Law
Education
Arizona State University College of Law 2012 — 2014
Doctor of Law (J.D.)
Washburn University School of Law 2011 — 2012
Doctor of Law (J.D.)
Arizona State University
Bachelor of Arts (BA), Sociology
Honeywell Aerospace May 2013 - Present
Indian Legal Clinic at Arizona State University January 2013 - January 2014
Miller Weber Kory, LLP August 2012 - December 2012
The Superior Court of Maricopa County June 2012 - August 2012
Shawnee County September 2011 - July 2012
United Services Automobile Association January 2008 - May 2011
United Services Automobile Association April 2006 - January 2008
Skills
Insurance, Claim, Property & Casualty..., Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Legal Research, Analysis, Courts, Personal Injury, Family Law
Education
Arizona State University College of Law 2012 — 2014
Doctor of Law (J.D.)
Washburn University School of Law 2011 — 2012
Doctor of Law (J.D.)
Arizona State University
Bachelor of Arts (BA), Sociology
Norma Brooks Norma Brooks's United Services Automobile Association Experience October 2014 - Present
Job HR Advisor at United Services Automobile Association
Industry Human Resources
Experience
United Services Automobile Association October 2014 - Present
USAA 1990 - Present
Skills
Applicant Tracking..., Organizational..., Performance Management, Process Improvement, Risk Management, Employee Benefits, Recruiting, Human Resources, Employee Relations, Team Building, Onboarding, PeopleSoft, Banking, Change Management, Succession Planning, Talent Acquisition, Personnel Management, Employee Engagement, Call Center, Leadership, College Recruiting, Talent Management, Workforce Planning, Training, Operational Planning, Insurance, Leadership Development, Customer Retention, Coaching, Call Centers
Education
Our Lady of the Lake University 1985 — 1990
United Services Automobile Association October 2014 - Present
USAA 1990 - Present
Skills
Applicant Tracking..., Organizational..., Performance Management, Process Improvement, Risk Management, Employee Benefits, Recruiting, Human Resources, Employee Relations, Team Building, Onboarding, PeopleSoft, Banking, Change Management, Succession Planning, Talent Acquisition, Personnel Management, Employee Engagement, Call Center, Leadership, College Recruiting, Talent Management, Workforce Planning, Training, Operational Planning, Insurance, Leadership Development, Customer Retention, Coaching, Call Centers
Education
Our Lady of the Lake University 1985 — 1990
Herman Leon Harris, Jr. Herman Leon Harris, Jr.'s United Services Automobile Association Experience June 2014 - Present
Job Injury Claims at United Services Automobile Association
Industry Security and Investigations
Experience
United Services Automobile Association June 2014 - Present
The Whitestone Group July 2013 - June 2014
Prince William County ADC February 2011 - May 2013
Governement Employees Insurance Company November 1998 - January 2011
Skills
Law Enforcement, Criminal Justice, Firearms, Police, Criminal Investigations, Public Safety, Emergency Management, Patrol, Private Investigations, Crime Prevention, Automobile Insurance..., Retail Managment, Negotiation, Courts, Therapeutic Modalities, Microsoft Office
Education
Longwood University 1989 — 1993
Bachelor's Degree, Business Administration and Management, General, 3.0
Longwood University
Bachelor of Science in Business Administration
United Services Automobile Association June 2014 - Present
The Whitestone Group July 2013 - June 2014
Prince William County ADC February 2011 - May 2013
Governement Employees Insurance Company November 1998 - January 2011
Skills
Law Enforcement, Criminal Justice, Firearms, Police, Criminal Investigations, Public Safety, Emergency Management, Patrol, Private Investigations, Crime Prevention, Automobile Insurance..., Retail Managment, Negotiation, Courts, Therapeutic Modalities, Microsoft Office
Education
Longwood University 1989 — 1993
Bachelor's Degree, Business Administration and Management, General, 3.0
Longwood University
Bachelor of Science in Business Administration
Kathrine (Kathy) Tondre's United Services Automobile Association Experience March 1999 - 2014
Job Sr. Licensing Analyst at United Services Automobile Association (USAA)
Industry Financial Services
Experience
United Services Automobile Association March 1999 - 2014
Adami Goldman & Sheffield January 1998 - March 1999
Checks in the Mail October 1995 - January 1998
Aquarena Springs April 1995 - October 1995
Fiesta Texas January 1992 - April 1995
Skills
Insurance, Analysis
Education
University of Phoenix 2005 — 2009
Masters, Management
Texas State University 1991 — 1997
BS BA, Management
United Services Automobile Association March 1999 - 2014
Adami Goldman & Sheffield January 1998 - March 1999
Checks in the Mail October 1995 - January 1998
Aquarena Springs April 1995 - October 1995
Fiesta Texas January 1992 - April 1995
Skills
Insurance, Analysis
Education
University of Phoenix 2005 — 2009
Masters, Management
Texas State University 1991 — 1997
BS BA, Management
Katherine Lamb, PMP's United Services Automobile Association Experience February 2004 - Present
Job Sr Business Manager
Industry Insurance
Experience
United Services Automobile Association February 2004 - Present
United Services Automobile Association February 2001 - February 2004
United Services Automobile Association December 1994 - February 2001
United Services Automobile Association December 1993 - December 1994
United Services Automobile Association December 1990 - December 1993
United Services Automobile Association February 1989 - December 1990
United Services Automobile Association February 1986 - February 1989
Skills
Insurance, Process Improvement, Change Management, Claim, Property & Casualty..., Strategic Planning, Team Building, Customer Service, Risk Management, Operations Management, Leadership Development, Subrogation, Project Management, Vendor Management, Program Management, Coaching, Claim Investigation, Budgets, Microsoft Office, Analysis, Management, Training
Education
St. Mary's University 2005 — 2008
Masters, Public Administration
University of Virginia Darden
School, Business Administration; Education
The University of Texas at San Antonio
BA, English
Go Rockets!
United Services Automobile Association February 2004 - Present
United Services Automobile Association February 2001 - February 2004
United Services Automobile Association December 1994 - February 2001
United Services Automobile Association December 1993 - December 1994
United Services Automobile Association December 1990 - December 1993
United Services Automobile Association February 1989 - December 1990
United Services Automobile Association February 1986 - February 1989
Skills
Insurance, Process Improvement, Change Management, Claim, Property & Casualty..., Strategic Planning, Team Building, Customer Service, Risk Management, Operations Management, Leadership Development, Subrogation, Project Management, Vendor Management, Program Management, Coaching, Claim Investigation, Budgets, Microsoft Office, Analysis, Management, Training
Education
St. Mary's University 2005 — 2008
Masters, Public Administration
University of Virginia Darden
School, Business Administration; Education
The University of Texas at San Antonio
BA, English
Go Rockets!
Melissa Rodarte's United Services Automobile Association Experience March 2007 - June 2009
Job Experienced Design Controls
Industry Medical Devices
Experience
Kinetic Concepts September 2009 - 2014
United Services Automobile Association March 2007 - June 2009
United Services Automobile Association September 2003 - March 2007
City of San Antonio September 2001 - September 2003
United Services Automobile Association March 2000 - September 2001
United Services Automobile Association June 1999 - March 2000
Skills
Business Analysis, Visio, Project Management, Analysis, Proposal Writing, Budget, Finance, Contract Management, Executive Management, Disaster Recovery, Outlook, Leadership, Microsoft Excel, Materials Management, PowerPoint, Training, Process Improvement, Software Documentation, Project Delivery, PMP, Project Portfolio..., Business Strategy, Financial Analysis, FDA, Cross-functional Team..., Requirements Analysis, Business Process, Medical Devices, Design Control, SharePoint, Team Building, PMO, Integration, ISO 13485, Product Launch, Software Project..., Testing, Business Intelligence
Education
Our Lady of the Lake University 2003 — 2005
MBA, Management
University of TX at San Antonio 1995 — 1998
BBA, Personnel/Human Resource Management
Kinetic Concepts September 2009 - 2014
United Services Automobile Association March 2007 - June 2009
United Services Automobile Association September 2003 - March 2007
City of San Antonio September 2001 - September 2003
United Services Automobile Association March 2000 - September 2001
United Services Automobile Association June 1999 - March 2000
Skills
Business Analysis, Visio, Project Management, Analysis, Proposal Writing, Budget, Finance, Contract Management, Executive Management, Disaster Recovery, Outlook, Leadership, Microsoft Excel, Materials Management, PowerPoint, Training, Process Improvement, Software Documentation, Project Delivery, PMP, Project Portfolio..., Business Strategy, Financial Analysis, FDA, Cross-functional Team..., Requirements Analysis, Business Process, Medical Devices, Design Control, SharePoint, Team Building, PMO, Integration, ISO 13485, Product Launch, Software Project..., Testing, Business Intelligence
Education
Our Lady of the Lake University 2003 — 2005
MBA, Management
University of TX at San Antonio 1995 — 1998
BBA, Personnel/Human Resource Management
Deborah Schuler's United Services Automobile Association Experience September 2007 - Present
Job Data Quality Analyst
Industry Information Technology and Services
Experience
USAA September 2007 - Present
United Services Automobile Association September 2007 - Present
Randstad Technologies US September 2006 - September 2007
Harland-Clarke September 2000 - April 2005
Harland Clarke September 1998 - September 2000
Skills
SQL Server, SQL, Requirements Analysis, Integration, XML, Analysis, Change Management, Enterprise Architecture, Microsoft SQL Server, Process Improvement, Software Documentation, Testing, Business Analysis, Cross-functional Team..., Data Analysis, Disaster Recovery, Leadership, SDLC
Education
The University of Texas at San Antonio 1992 — 1994
The University of Texas at Dallas 1988 — 1990
BS, Public Administration
GWHS
USAA September 2007 - Present
United Services Automobile Association September 2007 - Present
Randstad Technologies US September 2006 - September 2007
Harland-Clarke September 2000 - April 2005
Harland Clarke September 1998 - September 2000
Skills
SQL Server, SQL, Requirements Analysis, Integration, XML, Analysis, Change Management, Enterprise Architecture, Microsoft SQL Server, Process Improvement, Software Documentation, Testing, Business Analysis, Cross-functional Team..., Data Analysis, Disaster Recovery, Leadership, SDLC
Education
The University of Texas at San Antonio 1992 — 1994
The University of Texas at Dallas 1988 — 1990
BS, Public Administration
GWHS
Sharon Tellman's United Services Automobile Association Experience 1996 - March 1999
Job Insert headline here
Industry Information Technology and Services
Experience
GoDaddy March 2014 - February 2015
Weight Watchers July 2013 - February 2014
ADP Dealer Services May 2006 - December 2012
Frost & Sullivan 2003 - April 2006
McCombs Enterprises 2001 - 2002
United Services Automobile Association 1996 - March 1999
Skills
Salesforce.com, Sales, Account Management, Competitive Analysis, Customer Retention, Strategic Planning, New Business Development, Process Improvement, Sales Management, Solution Selling, Team Leadership, Team Building, CRM, Sales Presentations, Customer Satisfaction, Cold Calling, Time Management, Customer Service, Sales Operations, Direct Sales, Selling, Analysis, Sales Process, Lead Generation, Business Development, B2B, Project Planning, Forecasting, SaaS, Strategy, Leadership, Strategic Partnerships, Product Marketing
Education
The University of Texas at San Antonio 1993 — 2000
BBA, Information Systems
Seguin High School 1989 — 1993
High School Diploma
GoDaddy March 2014 - February 2015
Weight Watchers July 2013 - February 2014
ADP Dealer Services May 2006 - December 2012
Frost & Sullivan 2003 - April 2006
McCombs Enterprises 2001 - 2002
United Services Automobile Association 1996 - March 1999
Skills
Salesforce.com, Sales, Account Management, Competitive Analysis, Customer Retention, Strategic Planning, New Business Development, Process Improvement, Sales Management, Solution Selling, Team Leadership, Team Building, CRM, Sales Presentations, Customer Satisfaction, Cold Calling, Time Management, Customer Service, Sales Operations, Direct Sales, Selling, Analysis, Sales Process, Lead Generation, Business Development, B2B, Project Planning, Forecasting, SaaS, Strategy, Leadership, Strategic Partnerships, Product Marketing
Education
The University of Texas at San Antonio 1993 — 2000
BBA, Information Systems
Seguin High School 1989 — 1993
High School Diploma
David Palermo's United Services Automobile Association Experience September 2012 - October 2013
Job Financial Analyst at Sykes Enterprises, Inc.
Industry Financial Services
Experience
Sykes February 2015 - Present
The Coca-Cola Company December 2013 - January 2015
United Services Automobile Association September 2012 - October 2013
USAA May 2008 - September 2012
General Nutrition Centers, Inc August 2004 - May 2008
Skills
Microsoft Excel, Team Leadership, Microsoft Office, Finance, Data Analysis, Access, PowerPoint, Process Improvement, Series 7, Leadership, Investments, Financial Analysis, Analysis, Mutual Funds, Investment Strategies, Financial Reporting, SAP, Variance Analysis, Account Reconciliation, Accounting, Invoicing, Forecasting, Financial Statements
Education
Saint Leo University 2012 — 2013
Master of Business Administration (MBA), Accounting and Finance, 3.75
University of South Florida 2001 — 2006
Bachelors Science, Criminology, 3.20
Bloomingdale HS
Sykes February 2015 - Present
The Coca-Cola Company December 2013 - January 2015
United Services Automobile Association September 2012 - October 2013
USAA May 2008 - September 2012
General Nutrition Centers, Inc August 2004 - May 2008
Skills
Microsoft Excel, Team Leadership, Microsoft Office, Finance, Data Analysis, Access, PowerPoint, Process Improvement, Series 7, Leadership, Investments, Financial Analysis, Analysis, Mutual Funds, Investment Strategies, Financial Reporting, SAP, Variance Analysis, Account Reconciliation, Accounting, Invoicing, Forecasting, Financial Statements
Education
Saint Leo University 2012 — 2013
Master of Business Administration (MBA), Accounting and Finance, 3.75
University of South Florida 2001 — 2006
Bachelors Science, Criminology, 3.20
Bloomingdale HS
Jeremy Whitley's United Services Automobile Association Experience July 2007 - February 2012
Job Executive Director, Church Operations
Industry Religious Institutions
Experience
Redeemer Presbyterian Church September 2015 - Present
Fleet Feet Sports San Antonio March 2014 - August 2015
USAA March 2012 - March 2014
United Services Automobile Association July 2007 - February 2012
USAA October 2005 - November 2006
Skills
Cross Functional Team..., Leadership Development, Cross-functional Team..., Business Strategy, Strategic Planning, Digital Strategy, Strategic Thinking, Social Media, Digital Marketing, Mobile Design, Product Management, E-business, Self Service, Program Management, Website Development, E-commerce, Insurance, Executive Management, IT Management, Strategy, Project Management, Coaching, Management, Leadership, Business Analysis, Process Improvement, Business Process..., Customer Experience, Analytics, User Experience, Team Leadership, Performance Management, Vendor Management, Start-ups, Change Management, Competitive Analysis, SDLC, Banking, Team Building, Business Development, Training, Financial Services
Education
McMurry University 1995 — 1998
BS Computer Science, computer science, computer information systems
Redeemer Presbyterian Church September 2015 - Present
Fleet Feet Sports San Antonio March 2014 - August 2015
USAA March 2012 - March 2014
United Services Automobile Association July 2007 - February 2012
USAA October 2005 - November 2006
Skills
Cross Functional Team..., Leadership Development, Cross-functional Team..., Business Strategy, Strategic Planning, Digital Strategy, Strategic Thinking, Social Media, Digital Marketing, Mobile Design, Product Management, E-business, Self Service, Program Management, Website Development, E-commerce, Insurance, Executive Management, IT Management, Strategy, Project Management, Coaching, Management, Leadership, Business Analysis, Process Improvement, Business Process..., Customer Experience, Analytics, User Experience, Team Leadership, Performance Management, Vendor Management, Start-ups, Change Management, Competitive Analysis, SDLC, Banking, Team Building, Business Development, Training, Financial Services
Education
McMurry University 1995 — 1998
BS Computer Science, computer science, computer information systems
Tim Ballew's United Services Automobile Association Experience 1998 - 2000
Job Director of Internal Audit
Industry Hospital & Health Care
Experience
Disability Services of the Southwest/Lifespan Home Health/CDS of Texas March 2014 - Present
Dell Financial Services 2007 - January 2014
BMC Software January 2006 - January 2007
Quanta Services January 2005 - January 2006
Mariner Health Care 2003 - 2004
Mariner Health Care 2001 - 2003
Howrey, Simon, Arnold, and White 2000 - 2001
United Services Automobile Association 1998 - 2000
United Services Automobile Association 1997 - 1998
United Services Automobile Association 1985 - 1997
Skills
SOX, Compliance, Process Improvement, Internal Controls, Internal Audit, Sarbanes-Oxley Act, Financial Analysis, Enterprise Risk..., Project Management, Auditing, Accounting, Analysis, Forecasting, Finance, Business Process..., Risk Management, Financial Services, Financial Reporting, Due Diligence, Governance, Budgets, Management, Mergers & Acquisitions, Start-ups, Risk Assessment, ERP, Strategic Financial..., Financial Accounting, Program Management, Business Planning
Education
The University of Texas at Austin - Red McCombs School of Business
MBA, Finance, Accounting, Marketing
The University of Texas at Austin
BBA, Biology, Psychology
The University of Texas at San Antonio
ISACA 2009 — 2009
Certified Information Systems Auditor, IT Audit Security and Controls
The Institute of Internal Auditors 2008 — 2009
Certified Internal Auditor
The Project Management Institute 2004 — 2004
Project Managment Professional, Project Management
Resources Global Professionals
The University of Texas at San Antonio
Disability Services of the Southwest/Lifespan Home Health/CDS of Texas March 2014 - Present
Dell Financial Services 2007 - January 2014
BMC Software January 2006 - January 2007
Quanta Services January 2005 - January 2006
Mariner Health Care 2003 - 2004
Mariner Health Care 2001 - 2003
Howrey, Simon, Arnold, and White 2000 - 2001
United Services Automobile Association 1998 - 2000
United Services Automobile Association 1997 - 1998
United Services Automobile Association 1985 - 1997
Skills
SOX, Compliance, Process Improvement, Internal Controls, Internal Audit, Sarbanes-Oxley Act, Financial Analysis, Enterprise Risk..., Project Management, Auditing, Accounting, Analysis, Forecasting, Finance, Business Process..., Risk Management, Financial Services, Financial Reporting, Due Diligence, Governance, Budgets, Management, Mergers & Acquisitions, Start-ups, Risk Assessment, ERP, Strategic Financial..., Financial Accounting, Program Management, Business Planning
Education
The University of Texas at Austin - Red McCombs School of Business
MBA, Finance, Accounting, Marketing
The University of Texas at Austin
BBA, Biology, Psychology
The University of Texas at San Antonio
ISACA 2009 — 2009
Certified Information Systems Auditor, IT Audit Security and Controls
The Institute of Internal Auditors 2008 — 2009
Certified Internal Auditor
The Project Management Institute 2004 — 2004
Project Managment Professional, Project Management
Resources Global Professionals
The University of Texas at San Antonio
Nathaniel J. Wimberly, PCLA's United Services Automobile Association Experience January 1989 - January 1991
Job Director of Claims Operations at Federated National Insurance Company
Industry Insurance
Experience
Federated National Insurance Company July 2013 - Present
Federated National Insurance Company July 2006 - August 2013
Poe Financial Group June 2005 - July 2006
Prudential Financial January 1991 - January 2004
United Services Automobile Association January 1989 - January 1991
Progressive Casualty Insurance January 1987 - January 1989
Electronic Data Systems Corporation January 1985 - January 1987
Ohio Bell January 1980 - January 1985
Skills
Customer Service, Negotiation, Customer Satisfaction, Sales, Management, Marketing, Automotive, Settlement, Telecommunications, Property & Casualty..., Communication Skills, Property Damage, Team Building, Operations Management, Leadership, Property Claims, Claim, Casualty, Claims Handling, Claims Management, Training, Subrogation
Education
American Educational Institute 1995 — 1996
Associate's degree, Property Claims Law -
The College of Wooster 1974 — 1978
Bachelor of Arts (B.A.), Sociology and minor in Studio Art
Federated National Insurance Company July 2013 - Present
Federated National Insurance Company July 2006 - August 2013
Poe Financial Group June 2005 - July 2006
Prudential Financial January 1991 - January 2004
United Services Automobile Association January 1989 - January 1991
Progressive Casualty Insurance January 1987 - January 1989
Electronic Data Systems Corporation January 1985 - January 1987
Ohio Bell January 1980 - January 1985
Skills
Customer Service, Negotiation, Customer Satisfaction, Sales, Management, Marketing, Automotive, Settlement, Telecommunications, Property & Casualty..., Communication Skills, Property Damage, Team Building, Operations Management, Leadership, Property Claims, Claim, Casualty, Claims Handling, Claims Management, Training, Subrogation
Education
American Educational Institute 1995 — 1996
Associate's degree, Property Claims Law -
The College of Wooster 1974 — 1978
Bachelor of Arts (B.A.), Sociology and minor in Studio Art
Robinson Pat's United Services Automobile Association Experience August 1997 - October 2006
Job Senior Member Relationship Specialist at United Services Automobile Association
Industry Insurance
Experience
USAA October 2006 - Present
United Services Automobile Association August 1997 - October 2006
Education
Strome College of Business 1995 — 1997
MBA, Management
USAA October 2006 - Present
United Services Automobile Association August 1997 - October 2006
Education
Strome College of Business 1995 — 1997
MBA, Management
Adrianne Pete's United Services Automobile Association Experience January 2013 - July 2014
Job Bakery Team Member at Whole Foods Market
Industry Insurance
Experience
Whole Foods Market March 2015 - Present
United Services Automobile Association January 2013 - July 2014
DISABILITY DETERMINATION SERVICES September 2010 - January 2013
Allstate Insurance September 2005 - August 2010
Clark Farley Insurance Agency February 2004 - September 2005
Nationwide Insurance December 2000 - January 2004
Salomon Smith Barney, Inc October 1999 - July 2000
Education
Johnson & Wales University 2014 — 2015
Associate's Degree
Syracuse University 1995 — 1999
Bachelor's Degree
Our Saviour Lutheran High School 1991 — 1995
High School
Whole Foods Market March 2015 - Present
United Services Automobile Association January 2013 - July 2014
DISABILITY DETERMINATION SERVICES September 2010 - January 2013
Allstate Insurance September 2005 - August 2010
Clark Farley Insurance Agency February 2004 - September 2005
Nationwide Insurance December 2000 - January 2004
Salomon Smith Barney, Inc October 1999 - July 2000
Education
Johnson & Wales University 2014 — 2015
Associate's Degree
Syracuse University 1995 — 1999
Bachelor's Degree
Our Saviour Lutheran High School 1991 — 1995
High School
Steven Heist's United Services Automobile Association Experience November 2009 - June 2014
Job I/T Technical Manager at USAA
Industry Financial Services
Experience
USAA June 2014 - Present
United Services Automobile Association November 2009 - June 2014
United Services Automobile Association July 2007 - November 2009
Skills
Intrusion Detection, Security Architecture..., Network Security, Computer Security, Cisco Technologies, Switches, Security, Routers, Cisco Call Manager, TCP/IP, VoIP, System Administration, DHCP, Troubleshooting, Windows Server, IP, Network Architecture, Linux, Firewalls, Content Filtering, TACACS+, Computer Forensics, VPN, Vulnerability Assessment, Network Design, IDS, Disaster Recovery, Information Security, Cisco IOS, Information Security..., Vulnerability Management, IPS, Penetration Testing, Application Security, Vulnerability Scanning, Network Engineering, Security+, IPSec, Security Awareness, CCNA, Checkpoint, Security Audits, Incident Response, ArcSight
Education
University of Texas at San Antonio Graduate School 2009 — 2011
Master of Science, Information Technology; Infrastructure Assurance
The University of Texas at San Antonio 2005 — 2008
Bachelor of Business Administration (BBA), Infrastructure Assurance
United States Merchant Marine Academy 2002 — 2004
Not Completed., Logistics and Intermodal Transportation
USAA June 2014 - Present
United Services Automobile Association November 2009 - June 2014
United Services Automobile Association July 2007 - November 2009
Skills
Intrusion Detection, Security Architecture..., Network Security, Computer Security, Cisco Technologies, Switches, Security, Routers, Cisco Call Manager, TCP/IP, VoIP, System Administration, DHCP, Troubleshooting, Windows Server, IP, Network Architecture, Linux, Firewalls, Content Filtering, TACACS+, Computer Forensics, VPN, Vulnerability Assessment, Network Design, IDS, Disaster Recovery, Information Security, Cisco IOS, Information Security..., Vulnerability Management, IPS, Penetration Testing, Application Security, Vulnerability Scanning, Network Engineering, Security+, IPSec, Security Awareness, CCNA, Checkpoint, Security Audits, Incident Response, ArcSight
Education
University of Texas at San Antonio Graduate School 2009 — 2011
Master of Science, Information Technology; Infrastructure Assurance
The University of Texas at San Antonio 2005 — 2008
Bachelor of Business Administration (BBA), Infrastructure Assurance
United States Merchant Marine Academy 2002 — 2004
Not Completed., Logistics and Intermodal Transportation
Catherine Arrington's United Services Automobile Association Experience January 1990 - January 2009
Job Senior Member Relationship Specialist at
Industry Insurance
Experience
USAA January 1990 - Present
USAA January 1990 - September 2009
United Services Automobile Association January 1990 - January 2009
Landmark Communications January 1987 - January 1989
Sentara Nursing Home January 1979 - January 1987
Education
Norfolk State University 1973 — 1977
BS, ACCOUNTING
Norfolk State University
Bachelor of Science Degree, Accounting
USAA January 1990 - Present
USAA January 1990 - September 2009
United Services Automobile Association January 1990 - January 2009
Landmark Communications January 1987 - January 1989
Sentara Nursing Home January 1979 - January 1987
Education
Norfolk State University 1973 — 1977
BS, ACCOUNTING
Norfolk State University
Bachelor of Science Degree, Accounting
Dawn Lawver, MBA's United Services Automobile Association Experience May 2001 - September 2009
Job Owner of The Dawn of Organization
Industry Professional Training & Coaching
Experience
United Services Automobile Association May 2001 - September 2009
USAA May 1991 - April 2001
USAA January 1990 - January 1991
USAA January 1987 - January 1990
Skills
Leadership, Project Management, Professional Organizing, Office Organizing, Planning & Organizing..., Organizational..., Organizing Meetings, Organization, Organizational..., Organizational..., Management, Training, Team Leadership, Human Resources, Business Process, Microsoft Office, Call Center, Customer Service, Process Improvement, Coaching, Team Building, Strategic Planning, Social Networking, Insurance, Property & Casualty..., Microsoft Excel
Education
Golden Gate University 1988 — 1990
Master of Business Administration, Management
University of Nevada-Reno 1983 — 1987
Bachelor of Science (B.S.), Business Management
Chaparral High School
United Services Automobile Association May 2001 - September 2009
USAA May 1991 - April 2001
USAA January 1990 - January 1991
USAA January 1987 - January 1990
Skills
Leadership, Project Management, Professional Organizing, Office Organizing, Planning & Organizing..., Organizational..., Organizing Meetings, Organization, Organizational..., Organizational..., Management, Training, Team Leadership, Human Resources, Business Process, Microsoft Office, Call Center, Customer Service, Process Improvement, Coaching, Team Building, Strategic Planning, Social Networking, Insurance, Property & Casualty..., Microsoft Excel
Education
Golden Gate University 1988 — 1990
Master of Business Administration, Management
University of Nevada-Reno 1983 — 1987
Bachelor of Science (B.S.), Business Management
Chaparral High School
David Jefferson's United Services Automobile Association Experience January 2015 - Present
Job P&C Countrywide Underwriting; United Services Automobile Association
Industry Insurance
Experience
United Services Automobile Association January 2015 - Present
United Services Automobile Association December 2013 - January 2015
United Services Automobile Association October 2007 - November 2013
United Services Automobile Association 2006 - 2007
United Services Automobile Association 2004 - 2006
California State Automobile Association (AAA) 2002 - 2004
Skills
Project Management, Operations Leadership, Product Management, P&C Insurance, Insurance Compliance, Training, Insurance, Claim, Operations Management, Cross-functional Team..., Risk Management, General Insurance, Sales, Property & Casualty..., Management, New Business Development, Employee Benefits, Underwriting, Leadership, Performance Management, Strategy, Business Process...
Education
Golden Gate University 1984 — 1989
EMPA, Executive Master of Public Administration (2009 Graduate)
San Francisco State University 1984 — 1989
BA, Sociology
High School 1980 — 1984
Executive Master of Public Administration , General Studies
United Services Automobile Association January 2015 - Present
United Services Automobile Association December 2013 - January 2015
United Services Automobile Association October 2007 - November 2013
United Services Automobile Association 2006 - 2007
United Services Automobile Association 2004 - 2006
California State Automobile Association (AAA) 2002 - 2004
Skills
Project Management, Operations Leadership, Product Management, P&C Insurance, Insurance Compliance, Training, Insurance, Claim, Operations Management, Cross-functional Team..., Risk Management, General Insurance, Sales, Property & Casualty..., Management, New Business Development, Employee Benefits, Underwriting, Leadership, Performance Management, Strategy, Business Process...
Education
Golden Gate University 1984 — 1989
EMPA, Executive Master of Public Administration (2009 Graduate)
San Francisco State University 1984 — 1989
BA, Sociology
High School 1980 — 1984
Executive Master of Public Administration , General Studies
Jeffrey Duke's United Services Automobile Association Experience 1994 - 2002
Job Claim Director, Everest Reinsurance
Industry Insurance
Experience
Everest Reinsurance February 2006 - Present
MiniCo, Inc. October 2003 - February 2006
Horace Mann Insurance September 2002 - October 2003
United Services Automobile Association 1994 - 2002
Skills
Management, Leadership, Strategic Planning, Organizational Design, Reinsurance, Insurance, Claims Management, Claim, Property & Casualty..., Brokers, Business Process..., Change Management, Casualty, Legal Liability, Liability, Claim Investigation, Organizational..., Litigation Management, Professional Liability, Excess, Liability Analysis, Commercial Lines, D&O, General Insurance, Umbrella Insurance, Inland Marine, Commercial Insurance, Property Damage, Project Management, Workers Compensation, Insurance Law, Organization..., Insurance Claims, Reinsurance Claims, Casualty Insurance
Education
Brigham Young University
BA, History and Spanish
Our Lady of the Lake University
MBA, Finance and International Business
University of California, Los Angeles
MA, International Studies
Everest Reinsurance February 2006 - Present
MiniCo, Inc. October 2003 - February 2006
Horace Mann Insurance September 2002 - October 2003
United Services Automobile Association 1994 - 2002
Skills
Management, Leadership, Strategic Planning, Organizational Design, Reinsurance, Insurance, Claims Management, Claim, Property & Casualty..., Brokers, Business Process..., Change Management, Casualty, Legal Liability, Liability, Claim Investigation, Organizational..., Litigation Management, Professional Liability, Excess, Liability Analysis, Commercial Lines, D&O, General Insurance, Umbrella Insurance, Inland Marine, Commercial Insurance, Property Damage, Project Management, Workers Compensation, Insurance Law, Organization..., Insurance Claims, Reinsurance Claims, Casualty Insurance
Education
Brigham Young University
BA, History and Spanish
Our Lady of the Lake University
MBA, Finance and International Business
University of California, Los Angeles
MA, International Studies
Heidi Walther's United Services Automobile Association Experience January 1988 - March 1995
Job Claims Specialist at Zurich Insurance
Industry Insurance
Experience
Zurich Insurance January 2010 - Present
Allied/Nationwide April 2007 - June 2009
California State Automobile Association February 2002 - May 2007
California State Automobile Association November 1999 - February 2002
United Services Automobile Association January 1988 - March 1995
Skills
Analysis, Call Centers, Casualty, Claim Investigation, Claim, Claims Management, Commercial Insurance, Commercial Lines, Customer Retention, Customer Service, Insurance, Legal Liability, Liability, Liability Analysis, Microsoft Word, Negotiation, Outlook, Professional Liability, Property, Property Damage, Settlement, Subrogation, Underwriting, Umbrella Insurance
Education
Auburn University 1981 — 1986
Bachelor of Science, Consumer and Family Economics
Insurance Institute of America
Zurich Insurance January 2010 - Present
Allied/Nationwide April 2007 - June 2009
California State Automobile Association February 2002 - May 2007
California State Automobile Association November 1999 - February 2002
United Services Automobile Association January 1988 - March 1995
Skills
Analysis, Call Centers, Casualty, Claim Investigation, Claim, Claims Management, Commercial Insurance, Commercial Lines, Customer Retention, Customer Service, Insurance, Legal Liability, Liability, Liability Analysis, Microsoft Word, Negotiation, Outlook, Professional Liability, Property, Property Damage, Settlement, Subrogation, Underwriting, Umbrella Insurance
Education
Auburn University 1981 — 1986
Bachelor of Science, Consumer and Family Economics
Insurance Institute of America
Andrew Ditlevsen's United Services Automobile Association Experience October 2008 - June 2009
Job Attorney at Terra Law LLP
Industry Law Practice
Experience
Terra Law LLP November 2012 - Present
Terra Law LLP May 2011 - November 2012
United States District Court Northern District of California January 2011 - May 2011
California Franchise Tax Board June 2010 - August 2010
United Services Automobile Association October 2008 - June 2009
University of California September 2007 - June 2008
Bertling & Clausen, LLP June 2007 - June 2008
Skills
Commercial Litigation, Litigation, Civil, Legal Research, Civil Litigation, Legal Writing, Real Estate, Corporate Law, Motions, Pleadings, Appeals, Dispute Resolution, Bankruptcy, Hearings, Torts, Trials
Education
Santa Clara University School of Law 2009 — 2012
Juris Doctorate
University of California, Santa Barbara 2004 — 2008
B.A. (Magna Cum Laude), Law and Society (with honors); Communication
Terra Law LLP November 2012 - Present
Terra Law LLP May 2011 - November 2012
United States District Court Northern District of California January 2011 - May 2011
California Franchise Tax Board June 2010 - August 2010
United Services Automobile Association October 2008 - June 2009
University of California September 2007 - June 2008
Bertling & Clausen, LLP June 2007 - June 2008
Skills
Commercial Litigation, Litigation, Civil, Legal Research, Civil Litigation, Legal Writing, Real Estate, Corporate Law, Motions, Pleadings, Appeals, Dispute Resolution, Bankruptcy, Hearings, Torts, Trials
Education
Santa Clara University School of Law 2009 — 2012
Juris Doctorate
University of California, Santa Barbara 2004 — 2008
B.A. (Magna Cum Laude), Law and Society (with honors); Communication
Carl Rizzo's United Services Automobile Association Experience April 1994 - September 1995
Job Director at Alaric Compliance Services, LLC
Industry Investment Management
Experience
Alaric Compliance Services, LLC April 2011 - Present
Steelbridge Compliance LLC December 2010 - April 2011
Self-employed July 2009 - November 2010
ACA Compliance Group January 2006 - July 2009
Bank of America April 2001 - December 2005
U.S. Securities and Exchange Commission September 2000 - March 2001
Rodney Square Management Corporation August 1996 - April 1999
Aid Association for Lutherans September 1995 - August 1996
United Services Automobile Association April 1994 - September 1995
U.S. Securities and Exchange Commission July 1987 - April 1994
Education
Georgetown University Law Center
LL.M -- Securities Regulation
University of Richmond School of Law 1974 — 1977
JD
Davidson College 1969 — 1973
AB, History
Alaric Compliance Services, LLC April 2011 - Present
Steelbridge Compliance LLC December 2010 - April 2011
Self-employed July 2009 - November 2010
ACA Compliance Group January 2006 - July 2009
Bank of America April 2001 - December 2005
U.S. Securities and Exchange Commission September 2000 - March 2001
Rodney Square Management Corporation August 1996 - April 1999
Aid Association for Lutherans September 1995 - August 1996
United Services Automobile Association April 1994 - September 1995
U.S. Securities and Exchange Commission July 1987 - April 1994
Education
Georgetown University Law Center
LL.M -- Securities Regulation
University of Richmond School of Law 1974 — 1977
JD
Davidson College 1969 — 1973
AB, History
Brittany Garner's United Services Automobile Association Experience January 2010 - August 2014
Job Learning Coordinator at AchieveGlobal, a MHI Global Co
Industry Consumer Services
Experience
AchieveGlobal January 2015 - Present
Achieve Global 2015 - 2015
United Services Automobile Association January 2010 - August 2014
Tampa Bay Brewing Compant September 2008 - January 2010
Skills
Time Management, Banking, Credit, Microsoft Excel, Customer Service, Credit Analysis, Microsoft Office, PowerPoint, Financial Analysis, Microsoft Word, Sales, Finance, Investments, Marketing, Management, Accounting, Forecasting, Training, Portfolio Management, Commercial Banking, Credit Risk, Leadership, Insurance, Strategic Financial..., Analysis, Team Building, Organizational..., Coaching, Strategic Planning
Education
University of Phoenix 2011 — 2013
Masters, Management
University of South Florida 2007 — 2009
Bachelors Degree, Finance
Hillsborough Community College 2004 — 2007
Associates in Arts Degree, Business
AchieveGlobal January 2015 - Present
Achieve Global 2015 - 2015
United Services Automobile Association January 2010 - August 2014
Tampa Bay Brewing Compant September 2008 - January 2010
Skills
Time Management, Banking, Credit, Microsoft Excel, Customer Service, Credit Analysis, Microsoft Office, PowerPoint, Financial Analysis, Microsoft Word, Sales, Finance, Investments, Marketing, Management, Accounting, Forecasting, Training, Portfolio Management, Commercial Banking, Credit Risk, Leadership, Insurance, Strategic Financial..., Analysis, Team Building, Organizational..., Coaching, Strategic Planning
Education
University of Phoenix 2011 — 2013
Masters, Management
University of South Florida 2007 — 2009
Bachelors Degree, Finance
Hillsborough Community College 2004 — 2007
Associates in Arts Degree, Business
Jeffrey Desilets's United Services Automobile Association Experience April 1991 - September 2001
Job Casualty Claims Examiner at Sedgwick CMS
Industry Insurance
Experience
Sedgwick CMS April 2013 - Present
Safeco Insurance September 2012 - October 2012
Sedgwick CMS post acquisition of Specialty Risk Services, LLC March 2011 - February 2012
Specialty Risk Services, LLC April 2002 - March 2011
United Services Automobile Association April 1991 - September 2001
Liberty Mutual Insurance June 1985 - April 1991
Skills
Litigation Management, Claims Management, Insurance, Workers Compensation, Claim, Legal Liability, Casualty, Reinsurance, Commercial Lines, Professional Liability, General Insurance, Claim Investigation, Mediation, Liability, Litigation, Personal Injury
Education
Hartwick College 1980 — 1984
BA, Political Science
Sedgwick CMS April 2013 - Present
Safeco Insurance September 2012 - October 2012
Sedgwick CMS post acquisition of Specialty Risk Services, LLC March 2011 - February 2012
Specialty Risk Services, LLC April 2002 - March 2011
United Services Automobile Association April 1991 - September 2001
Liberty Mutual Insurance June 1985 - April 1991
Skills
Litigation Management, Claims Management, Insurance, Workers Compensation, Claim, Legal Liability, Casualty, Reinsurance, Commercial Lines, Professional Liability, General Insurance, Claim Investigation, Mediation, Liability, Litigation, Personal Injury
Education
Hartwick College 1980 — 1984
BA, Political Science
Karen Schiele's United Services Automobile Association Experience October 1991 - May 2001
Job Interior Designer, Project Manager
Industry Design
Experience
Business Resource Group April 2010 - Present
Krause & Associates January 2008 - April 2009
United Services Automobile Association October 1991 - May 2001
3D International/Hoover & Furr October 1987 - October 1991
Danze & Davis Architects, Inc. March 1986 - October 1987
Skills
Interior Design, Space-planning, Move Management, Space planning, Interior Architecture, Sustainable Design, Project Management, Furnishings, Facilities Management
Education
The University of Texas at Austin
BS, Interior Design
Business Resource Group April 2010 - Present
Krause & Associates January 2008 - April 2009
United Services Automobile Association October 1991 - May 2001
3D International/Hoover & Furr October 1987 - October 1991
Danze & Davis Architects, Inc. March 1986 - October 1987
Skills
Interior Design, Space-planning, Move Management, Space planning, Interior Architecture, Sustainable Design, Project Management, Furnishings, Facilities Management
Education
The University of Texas at Austin
BS, Interior Design
Mark Hinojosa's United Services Automobile Association Experience November 1998 - November 2002
Job System Administrator at Paladin
Industry Information Technology and Services
Experience
Paladin August 2009 - Present
CAPITOL GROUP December 2007 - July 2009
CHRISTUS Health June 2006 - December 2007
World Savings June 2003 - June 2006
UNITED SERVICES AUTOMOBILE ASSOCIATION November 1998 - November 2002
JCPENNEY INSURANCE GROUP January 1997 - November 1998
Education
Texas A&M University 1990 — 1995
BBA, MIS
Texas A&M University, College
Bachelor of Business Administration, Management Information Systems
Paladin August 2009 - Present
CAPITOL GROUP December 2007 - July 2009
CHRISTUS Health June 2006 - December 2007
World Savings June 2003 - June 2006
UNITED SERVICES AUTOMOBILE ASSOCIATION November 1998 - November 2002
JCPENNEY INSURANCE GROUP January 1997 - November 1998
Education
Texas A&M University 1990 — 1995
BBA, MIS
Texas A&M University, College
Bachelor of Business Administration, Management Information Systems
Elsie Adams's United Services Automobile Association Experience June 2004 - January 2008
Job Benefit/LOA Specialist at Baptist Health System
Industry Human Resources
Experience
Baptist Health System December 2012 - Present
West Corp July 2012 - Present
Schertz, Cibolo September 2010 - May 2012
Pace Americas (Volt) August 2011 - November 2011
United Services Automobile Association June 2004 - January 2008
USAA October 2003 - May 2004
USAA September 1998 - October 2003
USAA January 1989 - September 1998
Skills
Benefits Administration, Payroll, Onboarding, Employee Benefits, Performance Appraisal, FMLA, Orientation, Payroll Processing, Administration, Microsoft Office, Customer Service, Background Checks, Employee Handbooks, Compensation, Benefits, HR Policies, New Hire Orientations
Education
Colorado Technical University 2008 — 2011
BSBA, Business Management, 3.88
Colorado Technical University 2008 — 2011
A.S; Associate of Science, General Studies
Baptist Health System December 2012 - Present
West Corp July 2012 - Present
Schertz, Cibolo September 2010 - May 2012
Pace Americas (Volt) August 2011 - November 2011
United Services Automobile Association June 2004 - January 2008
USAA October 2003 - May 2004
USAA September 1998 - October 2003
USAA January 1989 - September 1998
Skills
Benefits Administration, Payroll, Onboarding, Employee Benefits, Performance Appraisal, FMLA, Orientation, Payroll Processing, Administration, Microsoft Office, Customer Service, Background Checks, Employee Handbooks, Compensation, Benefits, HR Policies, New Hire Orientations
Education
Colorado Technical University 2008 — 2011
BSBA, Business Management, 3.88
Colorado Technical University 2008 — 2011
A.S; Associate of Science, General Studies
Tiffany D. Chatmon, MBA's United Services Automobile Association Experience March 2011 - September 2012
Job Shift Manager, Walmart
Industry Retail
Experience
Walmart December 2013 - Present
Target August 2012 - December 2013
United Services Automobile Association March 2011 - September 2012
Art Institute September 2009 - March 2011
Enterprise Rent-A-Car December 2003 - September 2009
Skills
Customer Service, Leadership, Public Speaking, Budget, Microsoft Office, Social Media, Management, Sales, Financial Reporting, Presentations, Coaching, Human Resources, Budgets, Customer Satisfaction, Interviews, Program Management, Insurance, Leadership Development, Employee Benefits, Hiring, Onboarding, Data Analysis, Microsoft Excel, Team Leadership, Outlook, Performance Management, Recruiting, Team Building, Marketing, Time Management, Training, Cold Calling, College Recruiting, Organizational..., Social Networking, Talent Management, Staff Development, New Hire Orientations, Succession Planning, Applicant Tracking..., Employee Engagement, Event Planning, Personnel Management, PeopleSoft, Talent Acquisition, Sourcing, Career Counseling, Technical Recruiting, Strategic Planning
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Universtiy of Florida 1999 — 2003
B.S, Public Relations
Walmart December 2013 - Present
Target August 2012 - December 2013
United Services Automobile Association March 2011 - September 2012
Art Institute September 2009 - March 2011
Enterprise Rent-A-Car December 2003 - September 2009
Skills
Customer Service, Leadership, Public Speaking, Budget, Microsoft Office, Social Media, Management, Sales, Financial Reporting, Presentations, Coaching, Human Resources, Budgets, Customer Satisfaction, Interviews, Program Management, Insurance, Leadership Development, Employee Benefits, Hiring, Onboarding, Data Analysis, Microsoft Excel, Team Leadership, Outlook, Performance Management, Recruiting, Team Building, Marketing, Time Management, Training, Cold Calling, College Recruiting, Organizational..., Social Networking, Talent Management, Staff Development, New Hire Orientations, Succession Planning, Applicant Tracking..., Employee Engagement, Event Planning, Personnel Management, PeopleSoft, Talent Acquisition, Sourcing, Career Counseling, Technical Recruiting, Strategic Planning
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Universtiy of Florida 1999 — 2003
B.S, Public Relations
Anthony Castiglione's United Services Automobile Association Experience December 2006 - Present
Job Executive Director IP Counsel United Services Automobile Association (USAA)
Industry Financial Services
Experience
United Services Automobile Association December 2006 - Present
Kinetic Concepts September 2005 - November 2006
Brooks, Cameron & Huebsch, PLLC May 2003 - August 2005
First Judicial District - Minnesota October 2001 - May 2003
Skills
Corporate Law, Start-ups, Risk Management, Protection, Strategy, Banking, Legal Research, Joint Ventures, Copyright Law, Legal Writing, Strategic Planning, Business Development, Management, IP, Product Development, Entrepreneurship, Patent Prosecution, Patentability, Patent Portfolio..., Patent Applications, Software Patents, Patent Litigation, Patent Searching, Contract Negotiation, Breach Of Contract, Strategic Thinking
Education
Hamline University School of Law 1998 — 2001
J.D, Intellectual Property Law
Angelo State University 1995 — 1997
Master of Science (M.S.), Biology/Biochemistry
Angelo State University 1990 — 1995
Bachelor of Science (B.S.), Biology, General
United Services Automobile Association December 2006 - Present
Kinetic Concepts September 2005 - November 2006
Brooks, Cameron & Huebsch, PLLC May 2003 - August 2005
First Judicial District - Minnesota October 2001 - May 2003
Skills
Corporate Law, Start-ups, Risk Management, Protection, Strategy, Banking, Legal Research, Joint Ventures, Copyright Law, Legal Writing, Strategic Planning, Business Development, Management, IP, Product Development, Entrepreneurship, Patent Prosecution, Patentability, Patent Portfolio..., Patent Applications, Software Patents, Patent Litigation, Patent Searching, Contract Negotiation, Breach Of Contract, Strategic Thinking
Education
Hamline University School of Law 1998 — 2001
J.D, Intellectual Property Law
Angelo State University 1995 — 1997
Master of Science (M.S.), Biology/Biochemistry
Angelo State University 1990 — 1995
Bachelor of Science (B.S.), Biology, General
Rohan Myrie, MBA's United Services Automobile Association Experience May 2012 - 2014
Job Liquidity Management Professional at Santander Consumer USA Inc.
Industry Accounting
Experience
Santander Consumer USA Inc. 2014 - Present
United Services Automobile Association May 2012 - 2014
United Services Automobile Association March 2011 - May 2012
Simmons Bedding Company 2009 - 2009
Fiserv, Inc. 2008 - 2009
Ernst & Young LLP 2003 - 2008
FreeMarkets, Inc. 2000 - 2002
Legg Mason Wood Walker, Inc. 1997 - 2000
Skills
Financial Modeling, Risk Management, Forecasting, Business Process..., Strategy, Financial Analysis, Process Improvement, Analysis, Internal Controls, Internal Audit, Financial Risk, Banking, Management, Accounting, Finance, Management Consulting
Education
Emory University - Goizueta Business School
MBA, Finance and Strategy
University of Pittsburgh
Certificate in Accounting, Accounting
State University of New York at Albany
Bachelor of Arts, Economics
Santander Consumer USA Inc. 2014 - Present
United Services Automobile Association May 2012 - 2014
United Services Automobile Association March 2011 - May 2012
Simmons Bedding Company 2009 - 2009
Fiserv, Inc. 2008 - 2009
Ernst & Young LLP 2003 - 2008
FreeMarkets, Inc. 2000 - 2002
Legg Mason Wood Walker, Inc. 1997 - 2000
Skills
Financial Modeling, Risk Management, Forecasting, Business Process..., Strategy, Financial Analysis, Process Improvement, Analysis, Internal Controls, Internal Audit, Financial Risk, Banking, Management, Accounting, Finance, Management Consulting
Education
Emory University - Goizueta Business School
MBA, Finance and Strategy
University of Pittsburgh
Certificate in Accounting, Accounting
State University of New York at Albany
Bachelor of Arts, Economics
Matthew Ackley's United Services Automobile Association Experience January 1999 - December 2006
Job Associate Customer Service Representative
Industry Insurance
Experience
Aetna November 2013 - Present
Nationwide Insurance December 2009 - May 2013
South West Business Corporation January 2007 - September 2009
United Services Automobile Association January 1999 - December 2006
Skills
Call Centers, Insurance, Training
Education
Grand Canyon University 2014 — 2017
Doctor of Education (EdD), Organizational Leadership with an Emphasis in Health Care Administration
Western International University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Western International University 2010 — 2012
Bachelors, Business Administration
Aetna November 2013 - Present
Nationwide Insurance December 2009 - May 2013
South West Business Corporation January 2007 - September 2009
United Services Automobile Association January 1999 - December 2006
Skills
Call Centers, Insurance, Training
Education
Grand Canyon University 2014 — 2017
Doctor of Education (EdD), Organizational Leadership with an Emphasis in Health Care Administration
Western International University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Western International University 2010 — 2012
Bachelors, Business Administration
Joe Tovar's United Services Automobile Association Experience June 1997 - May 2005
Job Manager at Farmers
Industry Insurance
Experience
Farmers May 2005 - Present
FARMERS INSURANCE COMPANY May 2005 - Present
UNITED SERVICES AUTOMOBILE ASSOCIATION June 1997 - May 2005
USAA May 1993 - May 2005
USAA March 1993 - June 1997
Skills
Microsoft Office, Business Analysis, Project Management, Risk Management, Strategic Planning, Process Improvement, Microsoft Excel
Education
Our Lady of the Lake University 2001 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
Our Lady of the Lake University
Master of Business Administration
UTSA 1991 — 1995
Bachelor's degree, Business Administration and Management, General
University of Texas
Bachelor of Business Administration; B.B.A
Farmers May 2005 - Present
FARMERS INSURANCE COMPANY May 2005 - Present
UNITED SERVICES AUTOMOBILE ASSOCIATION June 1997 - May 2005
USAA May 1993 - May 2005
USAA March 1993 - June 1997
Skills
Microsoft Office, Business Analysis, Project Management, Risk Management, Strategic Planning, Process Improvement, Microsoft Excel
Education
Our Lady of the Lake University 2001 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
Our Lady of the Lake University
Master of Business Administration
UTSA 1991 — 1995
Bachelor's degree, Business Administration and Management, General
University of Texas
Bachelor of Business Administration; B.B.A
Andrea (Andrew) Fallucca's United Services Automobile Association Experience June 2006 - Present
Job
Industry Financial Services
Experience
United Services Automobile Association June 2006 - Present
Skills
SDLC, Agile & Waterfall..., Software Design, Object Oriented Design, J2EE Application..., Continuous Integration, MVC, WebSphere Application..., Web Services, SOA, REST, SOAP, JMS, EJB, JPA, Hibernate, Database Design, DB2, SQL, JDBC, Oracle SQL, MySQL, Unix Shell Scripting, JSP, AJAX, Servlets, JavaScript, XML, JSON, Java, XSLT, JAXB, Unit Testing, JUnit, ODM, Software Development, Agile Methodologies, Integration, Business Analysis, Enterprise Architecture
Education
Northern Michigan University 2002 — 2006
2006 Bachelor of Science, Business/Computer Information Systems
United Services Automobile Association June 2006 - Present
Skills
SDLC, Agile & Waterfall..., Software Design, Object Oriented Design, J2EE Application..., Continuous Integration, MVC, WebSphere Application..., Web Services, SOA, REST, SOAP, JMS, EJB, JPA, Hibernate, Database Design, DB2, SQL, JDBC, Oracle SQL, MySQL, Unix Shell Scripting, JSP, AJAX, Servlets, JavaScript, XML, JSON, Java, XSLT, JAXB, Unit Testing, JUnit, ODM, Software Development, Agile Methodologies, Integration, Business Analysis, Enterprise Architecture
Education
Northern Michigan University 2002 — 2006
2006 Bachelor of Science, Business/Computer Information Systems
Dylan Maberry's United Services Automobile Association Experience June 2009 - August 2009
Job Decision Support Analyst at Apple
Industry Information Technology and Services
Experience
Apple September 2014 - Present
Hewlett-Packard June 2014 - September 2014
Sense Corp June 2013 - June 2014
Hewlett-Packard February 2012 - June 2013
Hewlett-Packard January 2010 - February 2012
USAASA June 2009 - August 2009
United Services Automobile Association June 2009 - August 2009
Avignon Realty January 2009 - May 2009
Skills
ETL, Integration, Data Warehousing, Requirements Analysis, Business Intelligence, IT Strategy, Databases
Education
The University of Texas at Austin - Red McCombs School of Business 2006 — 2009
Bachelor of Business Administration (BBA), Management of Information Technology
The University of Texas at Austin
Bachelor of Business Administration, Management of Information Systems
Apple September 2014 - Present
Hewlett-Packard June 2014 - September 2014
Sense Corp June 2013 - June 2014
Hewlett-Packard February 2012 - June 2013
Hewlett-Packard January 2010 - February 2012
USAASA June 2009 - August 2009
United Services Automobile Association June 2009 - August 2009
Avignon Realty January 2009 - May 2009
Skills
ETL, Integration, Data Warehousing, Requirements Analysis, Business Intelligence, IT Strategy, Databases
Education
The University of Texas at Austin - Red McCombs School of Business 2006 — 2009
Bachelor of Business Administration (BBA), Management of Information Technology
The University of Texas at Austin
Bachelor of Business Administration, Management of Information Systems
Wayne Pfeiffer's United Services Automobile Association Experience April 1971 - Present
Job Retired Lead Systems Analyst at United Services Automobile Association
Industry Information Technology and Services
Experience
United Services Automobile Association April 1971 - Present
Education
Southwest Texas State University 1964 — 1968
Bachelor of Business Administration (B.B.A.)
United Services Automobile Association April 1971 - Present
Education
Southwest Texas State University 1964 — 1968
Bachelor of Business Administration (B.B.A.)
Clifford Reese's United Services Automobile Association Experience March 2013 - Present
Job Financial Foundations Specialist
Industry Insurance
Experience
United Services Automobile Association March 2013 - Present
United States Air Force October 2011 - April 2012
MacAulay Brown October 2009 - September 2011
United States Air Force March 2005 - September 2009
United States Air Force March 2001 - March 2005
Skills
Microsoft Office Suite, Outlook, Records Information..., Electronic Records..., Workplace Violence..., Mentoring, Coaching, Management of Personnel..., Negotiation, Team Building
Education
Colorado Christian University 2012 — 2015
Bachelor's Degree, Psychology, 3.65 GPA
Community College of the Air Force 1983 — 1998
Associate's degree, Information Resources Management
United Services Automobile Association March 2013 - Present
United States Air Force October 2011 - April 2012
MacAulay Brown October 2009 - September 2011
United States Air Force March 2005 - September 2009
United States Air Force March 2001 - March 2005
Skills
Microsoft Office Suite, Outlook, Records Information..., Electronic Records..., Workplace Violence..., Mentoring, Coaching, Management of Personnel..., Negotiation, Team Building
Education
Colorado Christian University 2012 — 2015
Bachelor's Degree, Psychology, 3.65 GPA
Community College of the Air Force 1983 — 1998
Associate's degree, Information Resources Management
Michael Huro's United Services Automobile Association Experience September 2008 - August 2009
Job IT Analyst
Industry Medical Devices
Experience
Johnson & Johnson July 2015 - Present
Ethicon April 2014 - July 2015
Angelo State University December 2012 - May 2013
Angelo State University September 2010 - December 2012
Texas State Data Center, Unisys Corporation September 2009 - July 2010
United Services Automobile Association September 2008 - August 2009
Angelo State University June 2004 - August 2008
Skills
Leadership, OS X, Computer Repair, Information Technology, Management, Microsoft Office, Statistical Data..., Organizational Behavior, Information Technolgy, Strategy, Documentations, Unisys Mainframe, IBM Mainframe, Tablets, Integrating Technology..., Spreadsheets, Microsoft Applications, Macintosh hardware, Macintosh Applications, Photography, Coordinating Events, Managerial Accounting, Project Management, Research, Procedural Documentation, Customer Satisfaction, Business Ethics, Train New Employees, Positive Employee..., Troubleshooting, Microsoft Windows..., Apple OS X, Data Management, Task Management, Personal Responsibility, Interdepartmental..., SharePoint, Technical Support, Technical Consultation, Account Management, Networking, System Administration, Strategic Planning, Business Strategy
Education
Angelo State University 2010 — 2012
Master, Business Administration
Angelo State University 2004 — 2008
Bachelor, Business Administration; Management Information Systems
Johnson & Johnson July 2015 - Present
Ethicon April 2014 - July 2015
Angelo State University December 2012 - May 2013
Angelo State University September 2010 - December 2012
Texas State Data Center, Unisys Corporation September 2009 - July 2010
United Services Automobile Association September 2008 - August 2009
Angelo State University June 2004 - August 2008
Skills
Leadership, OS X, Computer Repair, Information Technology, Management, Microsoft Office, Statistical Data..., Organizational Behavior, Information Technolgy, Strategy, Documentations, Unisys Mainframe, IBM Mainframe, Tablets, Integrating Technology..., Spreadsheets, Microsoft Applications, Macintosh hardware, Macintosh Applications, Photography, Coordinating Events, Managerial Accounting, Project Management, Research, Procedural Documentation, Customer Satisfaction, Business Ethics, Train New Employees, Positive Employee..., Troubleshooting, Microsoft Windows..., Apple OS X, Data Management, Task Management, Personal Responsibility, Interdepartmental..., SharePoint, Technical Support, Technical Consultation, Account Management, Networking, System Administration, Strategic Planning, Business Strategy
Education
Angelo State University 2010 — 2012
Master, Business Administration
Angelo State University 2004 — 2008
Bachelor, Business Administration; Management Information Systems
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
USAA
Charles Schwab
Ameriprise Financial Services, Inc.