United Services Automobile Association (USAA)
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 1 (800) 531-8722 Headquarters: San Antonio, TX CEO: Stuart Parker Members: 12.4 million (2017) Number of employees: 32,896 (2017) Founded: June 20, 1922, San Antonio, TX
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United Services Automobile Association (USAA) Employees
Employee
Years
Job
Industry
Amy McNamara Amy McNamara's United Services Automobile Association (USAA) Experience January 2001 - January 2007
Job Manager, User Experience at aptitude
Industry Airlines/Aviation
Experience
aptitude LLC June 2013 - Present
PwC Consulting June 2012 - June 2013
JCPenney November 2011 - May 2012
Travelocity April 2007 - November 2011
Travelocity (Sabre, Inc January 2007 - November 2011
United Services Automobile Association (USAA) January 2001 - January 2007
USAA 2002 - 2007
Argo Data January 1998 - January 2001
USAA January 1998 - January 2001
Skills
User Experience, Agile Methodologies, User Interface Design, User Interface, Business Requirements, Information Architecture, Usability Testing, User Experience Design, Interaction Design, Usability Engineering, Information Design, Wireframes, User-centered Design, Web Applications, Usability, E-commerce, User Scenarios, Heuristic Evaluation, Web Project Management, Axure, Agile Project Management, Wire Framing, Requirements Gathering, Visio, Mobile Design, CSS, Accessibility, Persona, Web Analytics, Creative Direction, Task Analysis, User Research, Contextual Inquiry, Mobile Applications, Software Documentation, Mobile Devices, Experience Design, Content Management, Software Development, Web Content Management, Content Strategy, Human Computer..., Card Sorting, CMS, Axure RP
Education
The University of Dallas
B.A, Liberal Arts
The University of Dallas
Bachelor's degree
aptitude LLC June 2013 - Present
PwC Consulting June 2012 - June 2013
JCPenney November 2011 - May 2012
Travelocity April 2007 - November 2011
Travelocity (Sabre, Inc January 2007 - November 2011
United Services Automobile Association (USAA) January 2001 - January 2007
USAA 2002 - 2007
Argo Data January 1998 - January 2001
USAA January 1998 - January 2001
Skills
User Experience, Agile Methodologies, User Interface Design, User Interface, Business Requirements, Information Architecture, Usability Testing, User Experience Design, Interaction Design, Usability Engineering, Information Design, Wireframes, User-centered Design, Web Applications, Usability, E-commerce, User Scenarios, Heuristic Evaluation, Web Project Management, Axure, Agile Project Management, Wire Framing, Requirements Gathering, Visio, Mobile Design, CSS, Accessibility, Persona, Web Analytics, Creative Direction, Task Analysis, User Research, Contextual Inquiry, Mobile Applications, Software Documentation, Mobile Devices, Experience Design, Content Management, Software Development, Web Content Management, Content Strategy, Human Computer..., Card Sorting, CMS, Axure RP
Education
The University of Dallas
B.A, Liberal Arts
The University of Dallas
Bachelor's degree
Craig Rebo's United Services Automobile Association (USAA) Experience March 2001 - April 2002
Job Principal Software Engineer
Industry Music
Experience
Intellica April 2002 - Present
United Services Automobile Association (USAA) March 2001 - April 2002
Science Applications International Corporation September 1996 - March 2001
Computer Sciences Corporation (CSC) January 1996 - September 1996
Computer Data Systems Inc. (CDSI) April 1995 - January 1996
United States Air Force August 1988 - April 1995
Skills
Databases, Web Services, Oracle, Visual Studio, ASP.NET, Visual Basic, Web Applications, Software Documentation, PL/SQL, ASP, Security, Visual C++, MCSD, C#, JavaScript, jQuery, JSON, Classic ASP, Oracle PL/SQL
Education
Park University 1992 — 1995
BS, Computer Science
Community College of the Air Force 1988 — 1993
Associate's Degree, Electronic Systems Technology
Intellica April 2002 - Present
United Services Automobile Association (USAA) March 2001 - April 2002
Science Applications International Corporation September 1996 - March 2001
Computer Sciences Corporation (CSC) January 1996 - September 1996
Computer Data Systems Inc. (CDSI) April 1995 - January 1996
United States Air Force August 1988 - April 1995
Skills
Databases, Web Services, Oracle, Visual Studio, ASP.NET, Visual Basic, Web Applications, Software Documentation, PL/SQL, ASP, Security, Visual C++, MCSD, C#, JavaScript, jQuery, JSON, Classic ASP, Oracle PL/SQL
Education
Park University 1992 — 1995
BS, Computer Science
Community College of the Air Force 1988 — 1993
Associate's Degree, Electronic Systems Technology
Michael R.Valiente Michael R.Valiente's United Services Automobile Association (USAA) Experience April 2013 - February 2015
Job Adjunct Instructor of Government/Political Science at Northwest Vista College
Industry Education Management
Experience
Northwest Vista College July 2013 - Present
United Services Automobile Association (USAA) April 2013 - February 2015
Northwest Vista College 2013 - 2015
Northwest Vista College 2013 - 2015
U.S. Marine Corps August 2003 - December 2005
United States Marine Corps 1989 - 1991
United States Marine Corps 1989 - 1991
United States Marine Corps 1989 - 1991
Skills
Physical Security, Physical Fitness, Nutrition, Property and Casualty..., Human Resources, Political Science, Education and Training, International Relations, International Affairs, Multiculturalism/Cultura..., Physical Training, Legal Writing, Public Speaking, Military, Government, Teaching, Administration, Security, Staff Development, Research, Policy
Education
Troy University 2004 — 2005
Master of Science (MS), International Relations and Affairs
California State University-San Marcos 1998 — 2003
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Northwest Vista College July 2013 - Present
United Services Automobile Association (USAA) April 2013 - February 2015
Northwest Vista College 2013 - 2015
Northwest Vista College 2013 - 2015
U.S. Marine Corps August 2003 - December 2005
United States Marine Corps 1989 - 1991
United States Marine Corps 1989 - 1991
United States Marine Corps 1989 - 1991
Skills
Physical Security, Physical Fitness, Nutrition, Property and Casualty..., Human Resources, Political Science, Education and Training, International Relations, International Affairs, Multiculturalism/Cultura..., Physical Training, Legal Writing, Public Speaking, Military, Government, Teaching, Administration, Security, Staff Development, Research, Policy
Education
Troy University 2004 — 2005
Master of Science (MS), International Relations and Affairs
California State University-San Marcos 1998 — 2003
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Aniruddha hota Aniruddha hota's United Services Automobile Association (USAA) Experience February 2011 - Present
Job Program Management Consultant at USAA, San Antonio
Industry Information Technology and Services
Experience
United Services Automobile Association (USAA) February 2011 - Present
Heidelberger Lebensversicherung/ Lloyds Banking Group April 2010 - January 2011
Mercedes-Benz USA May 2009 - January 2010
Lowe's Companies, Inc. November 2008 - May 2009
LexisNexis April 2007 - November 2008
Siemens March 2005 - April 2007
Sapient November 2002 - March 2005
Skills
Program Management, SharePoint, PMO, Project Management, PMP, PMO set-up, Onsite-Offshore..., Software Project..., SDLC, Project Planning, Requirements Analysis, Testing, Governance, Agile Project Management, Scrum, Vendor Management
Education
Berhampur University 1998 — 2002
Bachelor's Degree, Computer Science and Engineering, A++
Symbiosis institute of Management Studies 2008 — 2009
Studies on International Business, International Business
United Services Automobile Association (USAA) February 2011 - Present
Heidelberger Lebensversicherung/ Lloyds Banking Group April 2010 - January 2011
Mercedes-Benz USA May 2009 - January 2010
Lowe's Companies, Inc. November 2008 - May 2009
LexisNexis April 2007 - November 2008
Siemens March 2005 - April 2007
Sapient November 2002 - March 2005
Skills
Program Management, SharePoint, PMO, Project Management, PMP, PMO set-up, Onsite-Offshore..., Software Project..., SDLC, Project Planning, Requirements Analysis, Testing, Governance, Agile Project Management, Scrum, Vendor Management
Education
Berhampur University 1998 — 2002
Bachelor's Degree, Computer Science and Engineering, A++
Symbiosis institute of Management Studies 2008 — 2009
Studies on International Business, International Business
James (JP) Price, ITIL v3 James (JP) Price, ITIL v3's United Services Automobile Association (USAA) Experience February 1985 - May 1997
Job Senior Project Manager
Industry Information Technology and Services
Experience
SLAIT Consulting/Amerigroup July 2014 - Present
PEO EIS PD ALTESS October 2012 - July 2014
Lockheed Martin February 2010 - March 2012
Lockheed Martin IS&GS February 2008 - February 2010
Lockheed Martin Information Technology May 2005 - February 2008
Sabre Systems Inc. 1998 - 2004
Computer Science Corporation May 1997 - April 1998
United Services Automobile Association (USAA) February 1985 - May 1997
Skills
Program Management, Process Improvement, ITIL, Process Development, Customer Relations, Classroom Training, Infrastructure..., Software Development..., Information Assurance, Classroom, Proposal Writing, Project Planning, Budgets, Process Simulation, PMP, Security Clearance, Government Contracting, Customer Service, DoD, Training, Quality Assurance, CMMI, Technical Writing, Earned Value Management, Requirements Management, Government, Software Documentation, Leadership, Systems Engineering, SharePoint, Management, MS Project, Requirements Analysis, Troubleshooting, Configuration Management, Visio, Security, Testing, Military, Defense, Integration, Air Force, C4ISR, Resource Management, System Architecture, Engineering Management, Space Systems, Enterprise Architecture, Aerospace, Security+
Education
Community College of the Air Force
San Antonio College
University of Maryland College Park
SLAIT Consulting/Amerigroup July 2014 - Present
PEO EIS PD ALTESS October 2012 - July 2014
Lockheed Martin February 2010 - March 2012
Lockheed Martin IS&GS February 2008 - February 2010
Lockheed Martin Information Technology May 2005 - February 2008
Sabre Systems Inc. 1998 - 2004
Computer Science Corporation May 1997 - April 1998
United Services Automobile Association (USAA) February 1985 - May 1997
Skills
Program Management, Process Improvement, ITIL, Process Development, Customer Relations, Classroom Training, Infrastructure..., Software Development..., Information Assurance, Classroom, Proposal Writing, Project Planning, Budgets, Process Simulation, PMP, Security Clearance, Government Contracting, Customer Service, DoD, Training, Quality Assurance, CMMI, Technical Writing, Earned Value Management, Requirements Management, Government, Software Documentation, Leadership, Systems Engineering, SharePoint, Management, MS Project, Requirements Analysis, Troubleshooting, Configuration Management, Visio, Security, Testing, Military, Defense, Integration, Air Force, C4ISR, Resource Management, System Architecture, Engineering Management, Space Systems, Enterprise Architecture, Aerospace, Security+
Education
Community College of the Air Force
San Antonio College
University of Maryland College Park
Clarence R. (Reggie) Williams Clarence R. (Reggie) Williams's United Services Automobile Association (USAA) Experience July 1990 - May 2000
Job Consultant, CRW Consulting
Industry Executive Office
Experience
CRW Consulting August 2012 - Present
San Antonio Area Foundation May 2000 - Present
San Antonio Area Foundation May 2000 - August 2011
United Services Automobile Association (USAA) July 1990 - May 2000
Skills
Team Leadership, Leadership Development, Turnarounds, Community Development, Program Management, Philanthropy, Turn Around Management, Non-profits, Organizational..., Grants, Public Speaking, Nonprofits, Fundraising, Strategic Planning, Community Outreach, Management Consulting, Team Building, Program Development, Leadership, Public Relations, Budgets, Public Policy, Business Development, Media Relations, Training, Government, Mergers & Acquisitions, Non-profit..., Policy, Program Evaluation, Cancer Research, Research, Workshop Facilitation, Teaching, Social Media, Staff Development, Volunteer Management, Management, Executive Management, Event Management, Entrepreneurship, Event Planning, Strategic Communications, Grant Writing, Community Organizing, Editing, Newsletters
Education
Armed Forces Staff College, National Defense University
Military Operational Art and Science/Studies
Auburn University
Study toward Doctor of Education (Ed.D.), Counselor Education/School Counseling and Guidance Services
Industrial College of the Armed Forces, National Defense University
Military Economics and Management
The College of Wooster
BA, Biology
Westfield State College
Master of Education (MEd), Counselor Education/School Counseling and Guidance Services
CRW Consulting August 2012 - Present
San Antonio Area Foundation May 2000 - Present
San Antonio Area Foundation May 2000 - August 2011
United Services Automobile Association (USAA) July 1990 - May 2000
Skills
Team Leadership, Leadership Development, Turnarounds, Community Development, Program Management, Philanthropy, Turn Around Management, Non-profits, Organizational..., Grants, Public Speaking, Nonprofits, Fundraising, Strategic Planning, Community Outreach, Management Consulting, Team Building, Program Development, Leadership, Public Relations, Budgets, Public Policy, Business Development, Media Relations, Training, Government, Mergers & Acquisitions, Non-profit..., Policy, Program Evaluation, Cancer Research, Research, Workshop Facilitation, Teaching, Social Media, Staff Development, Volunteer Management, Management, Executive Management, Event Management, Entrepreneurship, Event Planning, Strategic Communications, Grant Writing, Community Organizing, Editing, Newsletters
Education
Armed Forces Staff College, National Defense University
Military Operational Art and Science/Studies
Auburn University
Study toward Doctor of Education (Ed.D.), Counselor Education/School Counseling and Guidance Services
Industrial College of the Armed Forces, National Defense University
Military Economics and Management
The College of Wooster
BA, Biology
Westfield State College
Master of Education (MEd), Counselor Education/School Counseling and Guidance Services
Frank Allotta Frank Allotta's United Services Automobile Association (USAA) Experience July 2003 - June 2013
Job Network Security Administrator I at Rackspace, the Open Cloud Company
Industry Information Technology and Services
Experience
Rackspace, the Open Cloud Company June 2013 - Present
United Services Automobile Association (USAA) July 2003 - June 2013
IBM Global Services June 2002 - October 2002
Ancira Enterprises June 1999 - November 1999
Amenity Computer Services January 1998 - June 1999
US Navy July 1994 - July 1997
Skills
Active Directory, Windows Server, Troubleshooting, Operating Systems, Unix, XP, ITIL, VMware, VPN, Windows, Software Installation, Linux, Linux System..., Linux Desktop, Ubuntu, C++, Unix Shell Scripting, Windows Scripting, Wireless Networking, Network Administration, Networking, computer programming, Visual Studio, Java, JavaScript, Windows 7, Windows XP Pro, Mac OS X, iOS, Apple, SMS, Work At Home, Virtualization, VirtualBox, VMware Workstation, VMware Infrastructure, Arduino, raspberry pi, Problem Solving, Remote Desktop, Cisco IOS, Cisco Routers, Cisco Certified, Network Security, A Certified
Education
American Intercontinental University 2010 — 2011
Bachelor of Information Technology, Computer Forensics
San Antonio College 1999 — 2002
Associate of Applied Science, Computer Programming
John Marshall High School 1990 — 1994
High School Diploma, General Studies
Rackspace, the Open Cloud Company June 2013 - Present
United Services Automobile Association (USAA) July 2003 - June 2013
IBM Global Services June 2002 - October 2002
Ancira Enterprises June 1999 - November 1999
Amenity Computer Services January 1998 - June 1999
US Navy July 1994 - July 1997
Skills
Active Directory, Windows Server, Troubleshooting, Operating Systems, Unix, XP, ITIL, VMware, VPN, Windows, Software Installation, Linux, Linux System..., Linux Desktop, Ubuntu, C++, Unix Shell Scripting, Windows Scripting, Wireless Networking, Network Administration, Networking, computer programming, Visual Studio, Java, JavaScript, Windows 7, Windows XP Pro, Mac OS X, iOS, Apple, SMS, Work At Home, Virtualization, VirtualBox, VMware Workstation, VMware Infrastructure, Arduino, raspberry pi, Problem Solving, Remote Desktop, Cisco IOS, Cisco Routers, Cisco Certified, Network Security, A Certified
Education
American Intercontinental University 2010 — 2011
Bachelor of Information Technology, Computer Forensics
San Antonio College 1999 — 2002
Associate of Applied Science, Computer Programming
John Marshall High School 1990 — 1994
High School Diploma, General Studies
Karen Howe-Behrooz Karen Howe-Behrooz's United Services Automobile Association (USAA) Experience April 1995 - May 2001
Job Substitute Teacher Open to Parttime Legal/Regulatory Positions
Industry Education Management
Experience
New Haven Unified and Sunol Unified School Districts December 2008 - Present
Open to Part-time Legal/Regulatory Positions December 2008 - Present
PENINSULA PROFESSIONAL STAFFING September 2012 - May 2013
Boston Scientific July 2004 - June 2008
Boston Scientific July 2004 - September 2006
Creative Labs, Inc. November 2001 - July 2004
United Services Automobile Association (USAA) April 1995 - May 2001
Skills
Intellectual Property, Legal Writing, Trademarks, Patent Prosecution, Patents, Litigation, Corporate Law, Litigation Support
Education
University of the Incarnate Word 1998 — 2001
MA, Communications
California State University-East Bay 2008 — 2010
Preliminary Teaching Credential, Multiple Subjects (Elementary)
The University of Texas at San Antonio 1994 — 1994
Certificate, Paralegal Studies
University of Minnesota-Twin Cities 1985 — 1990
BA, International Relations
New Haven Unified and Sunol Unified School Districts December 2008 - Present
Open to Part-time Legal/Regulatory Positions December 2008 - Present
PENINSULA PROFESSIONAL STAFFING September 2012 - May 2013
Boston Scientific July 2004 - June 2008
Boston Scientific July 2004 - September 2006
Creative Labs, Inc. November 2001 - July 2004
United Services Automobile Association (USAA) April 1995 - May 2001
Skills
Intellectual Property, Legal Writing, Trademarks, Patent Prosecution, Patents, Litigation, Corporate Law, Litigation Support
Education
University of the Incarnate Word 1998 — 2001
MA, Communications
California State University-East Bay 2008 — 2010
Preliminary Teaching Credential, Multiple Subjects (Elementary)
The University of Texas at San Antonio 1994 — 1994
Certificate, Paralegal Studies
University of Minnesota-Twin Cities 1985 — 1990
BA, International Relations
Linda Stockton Linda Stockton's United Services Automobile Association (USAA) Experience March 2001 - January 2006
Job Currently Open to New Opportunity
Industry Insurance
Experience
California Casualty Management Company January 2012 - June 2013
Odyssey Healthcare October 2009 - June 2010
United Services Automobile Association (USAA) March 2001 - January 2006
United Services Automobile Association (USAA) February 1999 - March 2001
United Services Automobile Association (USAA) September 1998 - February 1999
NCO Club April 1994 - January 1995
Budget Rent-a-Car January 1991 - April 1994
Skills
Personnel Management, Process Management, Insurance, Customer Service, Employee Relations, Contract Negotiation, Human Resources, Process Improvement, Healthcare, Public Speaking, Team Building, Claim, Change Management, Leadership, Software Documentation, Management, Marketing, Performance Management, Negotiation, Budgets, Employee Benefits
Education
Colorado Christian University 2006 — 2008
BS, Organizational Management Minor in Human Resources
Chartered Property Casualty Underwriters 2001 — 2003
Senior Claims Law Associate, Claims Law
American Educational Institute 2000 — 2001
Associate, Insurance Claims
American Educational Institute
Associate, Insurance Services
California Casualty Management Company January 2012 - June 2013
Odyssey Healthcare October 2009 - June 2010
United Services Automobile Association (USAA) March 2001 - January 2006
United Services Automobile Association (USAA) February 1999 - March 2001
United Services Automobile Association (USAA) September 1998 - February 1999
NCO Club April 1994 - January 1995
Budget Rent-a-Car January 1991 - April 1994
Skills
Personnel Management, Process Management, Insurance, Customer Service, Employee Relations, Contract Negotiation, Human Resources, Process Improvement, Healthcare, Public Speaking, Team Building, Claim, Change Management, Leadership, Software Documentation, Management, Marketing, Performance Management, Negotiation, Budgets, Employee Benefits
Education
Colorado Christian University 2006 — 2008
BS, Organizational Management Minor in Human Resources
Chartered Property Casualty Underwriters 2001 — 2003
Senior Claims Law Associate, Claims Law
American Educational Institute 2000 — 2001
Associate, Insurance Claims
American Educational Institute
Associate, Insurance Services
Susan (Kohout) Wetklow, CPCU's United Services Automobile Association (USAA) Experience September 2008 - September 2009
Job Product Management Analyst
Industry Insurance
Experience
Esurance September 2013 - Present
Esurance October 2012 - September 2013
Esurance October 2010 - October 2012
United Services Automobile Association (USAA) September 2008 - September 2009
Esurance April 2007 - September 2008
USAA June 2003 - March 2007
Skills
Underwriting, Process Improvement, Leadership, Customer Satisfaction, Insurance, Property & Casualty..., Liability, Microsoft Excel, Outlook, Customer Service, Training, Management, Analysis, General Insurance, Casualty Insurance, Claim, Risk Management
Education
California State University-Sacramento 2015 — 2018
Master of Business Administration (M.B.A.)
American Society for Quality
Certified Quality Auditor
American Institute for CPCU
CPCU
California State University, Sacramento
BS
Esurance September 2013 - Present
Esurance October 2012 - September 2013
Esurance October 2010 - October 2012
United Services Automobile Association (USAA) September 2008 - September 2009
Esurance April 2007 - September 2008
USAA June 2003 - March 2007
Skills
Underwriting, Process Improvement, Leadership, Customer Satisfaction, Insurance, Property & Casualty..., Liability, Microsoft Excel, Outlook, Customer Service, Training, Management, Analysis, General Insurance, Casualty Insurance, Claim, Risk Management
Education
California State University-Sacramento 2015 — 2018
Master of Business Administration (M.B.A.)
American Society for Quality
Certified Quality Auditor
American Institute for CPCU
CPCU
California State University, Sacramento
BS
Rich Berthelsen's United Services Automobile Association (USAA) Experience 1998 - 2001
Job Former Sr.Director of Content Development at Insurance Institute of America and American Institute for CPCU
Industry Insurance
Experience
Insurance Institute of America and American Institute for CPCU 2003 - 2015
Settlement & Verdict Reporter, Inc. 2001 - 2003
United Services Automobile Association (USAA) 1998 - 2001
Alliance Insurance Companies 1991 - 1998
Edwards and Associates 1987 - 1991
Berthelsen Insurance Agency 1982 - 1987
Skills
Insurance, Liability, Management, Property & Casualty..., Professional Liability, Reinsurance, Underwriting, General Insurance, Commercial Insurance, Claim, Commercial Lines, Workers Compensation, Legal Liability, D&O, Claims Management, Public Speaking, Marketing Communications, Training, Casualty, Litigation, Litigation Management, CPCU, Marketing, Risk Management, Analysis, Leadership, Mediation, Strategic Planning, Subrogation, Marketing Strategy, Casualty Insurance
Education
South Texas College of Law 1986 — 1989
JD, Law
American Institute for CPCU
CPCU, Insurance
Texas A&M University - Mays Business School 1980 — 1982
MBA, Finance
Texas A&M University
BBA, Management
Insurance Institute of America and American Institute for CPCU 2003 - 2015
Settlement & Verdict Reporter, Inc. 2001 - 2003
United Services Automobile Association (USAA) 1998 - 2001
Alliance Insurance Companies 1991 - 1998
Edwards and Associates 1987 - 1991
Berthelsen Insurance Agency 1982 - 1987
Skills
Insurance, Liability, Management, Property & Casualty..., Professional Liability, Reinsurance, Underwriting, General Insurance, Commercial Insurance, Claim, Commercial Lines, Workers Compensation, Legal Liability, D&O, Claims Management, Public Speaking, Marketing Communications, Training, Casualty, Litigation, Litigation Management, CPCU, Marketing, Risk Management, Analysis, Leadership, Mediation, Strategic Planning, Subrogation, Marketing Strategy, Casualty Insurance
Education
South Texas College of Law 1986 — 1989
JD, Law
American Institute for CPCU
CPCU, Insurance
Texas A&M University - Mays Business School 1980 — 1982
MBA, Finance
Texas A&M University
BBA, Management
Thomas Faught Thomas Faught's United Services Automobile Association (USAA) Experience January 2001 - January 2003
Job Branch Manager at Cary Street Partners
Industry Financial Services
Experience
Cary Street Partners December 2013 - Present
RiverStone Wealth Management, Inc March 2009 - Present
First Baptist Church San Antonio 1985 - Present
UBS Financial Services, Inc January 2004 - March 2009
United Services Automobile Association (USAA) January 2001 - January 2003
USAA 1987 - 2003
United Services Automobile Association (USAA) January 1989 - January 2001
United Services Automobile Association (USAA) January 1987 - January 1989
Skills
Insurance, Leadership, Mutual Funds, Securities, Training, Investment Strategies, Management, Coaching, Investment Management, Sales, Executive Management, Wealth Management, Strategic Financial..., Asset Managment, Budget
Education
Texas A&M University 1976 — 1980
Bachelor of Science, Physical Education/Biology
Blum High School 1973 — 1976
Cary Street Partners December 2013 - Present
RiverStone Wealth Management, Inc March 2009 - Present
First Baptist Church San Antonio 1985 - Present
UBS Financial Services, Inc January 2004 - March 2009
United Services Automobile Association (USAA) January 2001 - January 2003
USAA 1987 - 2003
United Services Automobile Association (USAA) January 1989 - January 2001
United Services Automobile Association (USAA) January 1987 - January 1989
Skills
Insurance, Leadership, Mutual Funds, Securities, Training, Investment Strategies, Management, Coaching, Investment Management, Sales, Executive Management, Wealth Management, Strategic Financial..., Asset Managment, Budget
Education
Texas A&M University 1976 — 1980
Bachelor of Science, Physical Education/Biology
Blum High School 1973 — 1976
John Arias, CCA John Arias, CCA's United Services Automobile Association (USAA) Experience May 1986 - February 2002
Job ACC Consulting, Inc. President/Owner & Certified Construction Auditor
Industry Construction
Experience
ACC Consulting, Inc. (Construction Auditors) April 2002 - Present
United Services Automobile Association (USAA) May 1986 - February 2002
KPMG May 1984 - May 1986
Santikos Theatres, Inc. September 1981 - May 1984
Skills
Insurance
Education
The University of Texas at San Antonio 1979 — 1983
BBA, Accounting & Information Systems
ACC Consulting, Inc. (Construction Auditors) April 2002 - Present
United Services Automobile Association (USAA) May 1986 - February 2002
KPMG May 1984 - May 1986
Santikos Theatres, Inc. September 1981 - May 1984
Skills
Insurance
Education
The University of Texas at San Antonio 1979 — 1983
BBA, Accounting & Information Systems
Theresa Doan Theresa Doan's United Services Automobile Association (USAA) Experience 2012 - September 2015
Job Risk Advisory Services Manager at Tesoro Corporation
Industry Medical Devices
Experience
Tesoro Corporation September 2015 - Present
ISACA San Antonio Chapter 2012 - Present
United Services Automobile Association (USAA) 2012 - September 2015
Kinetic Concepts, Inc. (KCI) 2011 - 2012
Southwest Business Corp. (SWBC) 2011 - 2011
Southwest Business Corp. (SWBC) 2010 - 2010
Southwest Business Corp. (SWBC) 2009 - 2010
Assurant Inc. / Safeco Financial Institution Services 2004 - 2007
Skills
IT Risk, IT Audit, IT Governance, Compliance, Risk Mitigation, Risk Assessment, Vendor Management, Security, Change Management, Business Analysis, Data Analysis, SOX, Risk Management, Testing, Business Continuity, Process Improvement, Internal Audit, Mentoring, Access, Enterprise Risk..., Insurance, HIPAA, Process Engineering, IT Management, CISA, Problem Solving, COBIT, Planning, Solution Design, Internal Controls, Contract Negotiation, Risk, Information Security..., IT Service Management, Requirements Analysis, Auditing, Governance, Segregation of Duties, ITGC, FFIEC, Disaster Recovery
Education
University of Minnesota-Twin Cities
Bachelor of Science (B.S.), Computer Science
Tesoro Corporation September 2015 - Present
ISACA San Antonio Chapter 2012 - Present
United Services Automobile Association (USAA) 2012 - September 2015
Kinetic Concepts, Inc. (KCI) 2011 - 2012
Southwest Business Corp. (SWBC) 2011 - 2011
Southwest Business Corp. (SWBC) 2010 - 2010
Southwest Business Corp. (SWBC) 2009 - 2010
Assurant Inc. / Safeco Financial Institution Services 2004 - 2007
Skills
IT Risk, IT Audit, IT Governance, Compliance, Risk Mitigation, Risk Assessment, Vendor Management, Security, Change Management, Business Analysis, Data Analysis, SOX, Risk Management, Testing, Business Continuity, Process Improvement, Internal Audit, Mentoring, Access, Enterprise Risk..., Insurance, HIPAA, Process Engineering, IT Management, CISA, Problem Solving, COBIT, Planning, Solution Design, Internal Controls, Contract Negotiation, Risk, Information Security..., IT Service Management, Requirements Analysis, Auditing, Governance, Segregation of Duties, ITGC, FFIEC, Disaster Recovery
Education
University of Minnesota-Twin Cities
Bachelor of Science (B.S.), Computer Science
Lauren Teel's United Services Automobile Association (USAA) Experience May 2013 - May 2013
Job Judge Advocate at The United States Army
Industry Law Practice
Experience
US Army January 2015 - Present
The Carlson Law Firm October 2014 - December 2014
Martin, Disiere, Jefferson & Wisdom, LLP September 2014 - October 2014
Law Office of Charles L. Levy August 2012 - August 2014
Baylor Law School Top Gun National Mock Trial Competition February 2014 - May 2014
United States Army Judge Advocate General's Corps June 2013 - July 2013
United Services Automobile Association (USAA) May 2013 - May 2013
The Honorable Walter S. Smith, Jr., U.S. District Court for the Western District of Texas August 2012 - November 2012
Hispanic National Bar Association Moot Court Competition August 2012 - November 2012
United States Attorney's Office July 2012 - August 2012
Skills
Legal Writing, Legal Research, Civil Litigation, Family Law, Legal Assistance, Public Speaking, Research, Appellate Practice, Westlaw, Lexis, Jury Trials, Team Leadership, Ethics, International..., English Literature, Personal Injury..., Courts, Trials, Hearings, English grammar, Technical Writing, Feedback, Parliamentary Procedure, Appellate Advocacy, Legal Services, Human Trafficking, Uganda, Litigation, Human Rights, Microsoft Office
Education
Baylor University School of Law 2011 — 2014
Doctor of Law (J.D.), Magna Cum Laude
Howard Payne University 2007 — 2010
Honors B.A., English/International Studies
Uganda Christian University 2010 — 2010
Uganda Studies Program
US Army January 2015 - Present
The Carlson Law Firm October 2014 - December 2014
Martin, Disiere, Jefferson & Wisdom, LLP September 2014 - October 2014
Law Office of Charles L. Levy August 2012 - August 2014
Baylor Law School Top Gun National Mock Trial Competition February 2014 - May 2014
United States Army Judge Advocate General's Corps June 2013 - July 2013
United Services Automobile Association (USAA) May 2013 - May 2013
The Honorable Walter S. Smith, Jr., U.S. District Court for the Western District of Texas August 2012 - November 2012
Hispanic National Bar Association Moot Court Competition August 2012 - November 2012
United States Attorney's Office July 2012 - August 2012
Skills
Legal Writing, Legal Research, Civil Litigation, Family Law, Legal Assistance, Public Speaking, Research, Appellate Practice, Westlaw, Lexis, Jury Trials, Team Leadership, Ethics, International..., English Literature, Personal Injury..., Courts, Trials, Hearings, English grammar, Technical Writing, Feedback, Parliamentary Procedure, Appellate Advocacy, Legal Services, Human Trafficking, Uganda, Litigation, Human Rights, Microsoft Office
Education
Baylor University School of Law 2011 — 2014
Doctor of Law (J.D.), Magna Cum Laude
Howard Payne University 2007 — 2010
Honors B.A., English/International Studies
Uganda Christian University 2010 — 2010
Uganda Studies Program
Ed O. Bridgman Ed O. Bridgman's United Services Automobile Association (USAA) Experience September 2007 - May 2009
Job General Manager at Indusco Environmental Services
Industry Management Consulting
Experience
Indusco Environmental Services March 2015 - Present
EOB Consulting Inc. January 1992 - Present
Muskogee Technology April 2012 - September 2012
Booz Allen Hamilton October 2009 - March 2010
United Services Automobile Association (USAA) September 2007 - May 2009
Texas Commission on Environmental Quality September 2004 - September 2007
Cerqa Copyright February 2001 - May 2001
American Megatrends Inc. September 1999 - February 2001
Motorola March 1989 - September 1999
Motorola 1989 - 1999
Skills
Leadership, Six Sigma, Project Management, Change Management, Team Building, Business Strategy, CRM, Operations Management, Quality Assurance, Manufacturing, PMP, Negotiation, Cross-functional Team..., Management, Strategic Planning, Team Management, Human Resources, Engineering, Time Management, GMP, Process Improvement, Strategy, Analysis, Program Management, Training, Lean Six Sigma, Lean Manufacturing, Project Engineering
Education
St. Edward's University 1996 — 1998
MBA, Business
St. Edward's University 1992 — 1998
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.97
Indusco Environmental Services March 2015 - Present
EOB Consulting Inc. January 1992 - Present
Muskogee Technology April 2012 - September 2012
Booz Allen Hamilton October 2009 - March 2010
United Services Automobile Association (USAA) September 2007 - May 2009
Texas Commission on Environmental Quality September 2004 - September 2007
Cerqa Copyright February 2001 - May 2001
American Megatrends Inc. September 1999 - February 2001
Motorola March 1989 - September 1999
Motorola 1989 - 1999
Skills
Leadership, Six Sigma, Project Management, Change Management, Team Building, Business Strategy, CRM, Operations Management, Quality Assurance, Manufacturing, PMP, Negotiation, Cross-functional Team..., Management, Strategic Planning, Team Management, Human Resources, Engineering, Time Management, GMP, Process Improvement, Strategy, Analysis, Program Management, Training, Lean Six Sigma, Lean Manufacturing, Project Engineering
Education
St. Edward's University 1996 — 1998
MBA, Business
St. Edward's University 1992 — 1998
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.97
Cesar Gonzalez, PMP, IBM CEPM Cesar Gonzalez, PMP, IBM CEPM's United Services Automobile Association (USAA) Experience January 1992 - May 1998
Job Program Executive at IBM, CIO Enterprise Transformation
Industry Information Services
Experience
IBM CIO, Enterprise Transformation, Global HR Domain, Program Executive November 2013 - Present
IBM, CIO Business IT Transformation July 2012 - October 2013
IBM, CIO Business IT Transformation January 2010 - July 2012
IBM, CIO Business IT Transformation March 2006 - December 2009
IBM HRIT June 2004 - February 2006
IBM Global Services June 1998 - May 2004
United Services Automobile Association (USAA) January 1992 - May 1998
Skills
PMP, Program Management, IT Strategy, PMO, Integration, Business Transformation, Outsourcing, Management, Project Management, Project Portfolio..., Governance, Risk Management, Resource Management, IT Management, Vendor Management, Budgets, Project Delivery, Requirements Analysis, Team Management, Information Technology, Business Intelligence, Cloud Computing, Contract Negotiation, Business Process..., Strategic Planning, Change Management, Mentoring, SDLC, Web Applications, Process Engineering, Global Deployment, Global Management, Global Delivery, Consulting, Hosting, Cloud Assessment, Agile Methodologies, Agile Application...
Education
The University of Texas at San Antonio 1985 — 1987
BBA, Management Information Systems
IBM Certified Executive program manager
IBM Certified Executive Program Manager (CEPM)
Project Management Institute (PMI) PMP Certified
PMI, Certified Project Management Professional (PMP) at the globally recognized institute.
IBM CIO, Enterprise Transformation, Global HR Domain, Program Executive November 2013 - Present
IBM, CIO Business IT Transformation July 2012 - October 2013
IBM, CIO Business IT Transformation January 2010 - July 2012
IBM, CIO Business IT Transformation March 2006 - December 2009
IBM HRIT June 2004 - February 2006
IBM Global Services June 1998 - May 2004
United Services Automobile Association (USAA) January 1992 - May 1998
Skills
PMP, Program Management, IT Strategy, PMO, Integration, Business Transformation, Outsourcing, Management, Project Management, Project Portfolio..., Governance, Risk Management, Resource Management, IT Management, Vendor Management, Budgets, Project Delivery, Requirements Analysis, Team Management, Information Technology, Business Intelligence, Cloud Computing, Contract Negotiation, Business Process..., Strategic Planning, Change Management, Mentoring, SDLC, Web Applications, Process Engineering, Global Deployment, Global Management, Global Delivery, Consulting, Hosting, Cloud Assessment, Agile Methodologies, Agile Application...
Education
The University of Texas at San Antonio 1985 — 1987
BBA, Management Information Systems
IBM Certified Executive program manager
IBM Certified Executive Program Manager (CEPM)
Project Management Institute (PMI) PMP Certified
PMI, Certified Project Management Professional (PMP) at the globally recognized institute.
Steve Houston Steve Houston's United Services Automobile Association (USAA) Experience June 1999 - August 2001
Job Internet Marketing Consultant / Strategist | Reputation Marketing Specialist | Sales Copywriter | Author
Industry Marketing and Advertising
Experience
NetCentricity July 2009 - Present
The Capital Group Companies May 2005 - July 2009
Rackspace Hosting December 2003 - August 2004
United Services Automobile Association (USAA) June 1999 - August 2001
USAA July 1988 - June 1999
Skills
SEO, Strategy, Digital Marketing, Social Media Marketing, Web Marketing, Mobile Marketing, SEM, Email Marketing, Online Marketing, Google Analytics, Social Media, PPC, Online Advertising, Copywriting, Website Development, Direct Marketing, Business Development, Online Reputation..., Local Search, Customer Reviews, Web Design, Disaster Recovery, ITIL, Data Center, Project Management, IT Operations, Business Process..., IT Service Management, Executive Management, Incident Management, Internet Marketing, Graphic Design, Video Production, Content Development, Systems Management, IT Business Management, Help Desk Implementation, Mobile Internet, Search Engine Marketing, Online Lead Generation, Web Analytics, Google Adwords
Education
St. Mary's University
The University of Texas at San Antonio
NetCentricity July 2009 - Present
The Capital Group Companies May 2005 - July 2009
Rackspace Hosting December 2003 - August 2004
United Services Automobile Association (USAA) June 1999 - August 2001
USAA July 1988 - June 1999
Skills
SEO, Strategy, Digital Marketing, Social Media Marketing, Web Marketing, Mobile Marketing, SEM, Email Marketing, Online Marketing, Google Analytics, Social Media, PPC, Online Advertising, Copywriting, Website Development, Direct Marketing, Business Development, Online Reputation..., Local Search, Customer Reviews, Web Design, Disaster Recovery, ITIL, Data Center, Project Management, IT Operations, Business Process..., IT Service Management, Executive Management, Incident Management, Internet Marketing, Graphic Design, Video Production, Content Development, Systems Management, IT Business Management, Help Desk Implementation, Mobile Internet, Search Engine Marketing, Online Lead Generation, Web Analytics, Google Adwords
Education
St. Mary's University
The University of Texas at San Antonio
Donna Wright Donna Wright's United Services Automobile Association (USAA) Experience April 1985 - June 2001
Job Assistant Vice President, Product Management, Germania Insurance
Industry Insurance
Experience
CPCU Society 2015 - Present
Germania February 2011 - Present
Germania Insurance August 2006 - February 2011
TWFG Insurance Services December 2003 - December 2005
Automobile Club of Southern California June 2001 - September 2003
United Services Automobile Association (USAA) April 1985 - June 2001
Skills
Property & Casualty..., Commercial Insurance, Casualty, Insurance, Legal Liability, Underwriting, General Insurance, Risk Management, Commercial Lines, Professional Liability, Liability, Workers Compensation, Claims Management
Education
Our Lady of the Lake University
MBA
Trinity University
BA, Business Administration and Management, General
CPCU Society 2015 - Present
Germania February 2011 - Present
Germania Insurance August 2006 - February 2011
TWFG Insurance Services December 2003 - December 2005
Automobile Club of Southern California June 2001 - September 2003
United Services Automobile Association (USAA) April 1985 - June 2001
Skills
Property & Casualty..., Commercial Insurance, Casualty, Insurance, Legal Liability, Underwriting, General Insurance, Risk Management, Commercial Lines, Professional Liability, Liability, Workers Compensation, Claims Management
Education
Our Lady of the Lake University
MBA
Trinity University
BA, Business Administration and Management, General
Rod Enlow's United Services Automobile Association (USAA) Experience February 1977 - November 2003
Job President, RENlow Auto Technical Consulting, Inc.
Industry Automotive
Experience
RENlow Auto Technical Consulting September 2004 - Present
CCAR -- Coordinating Committee For Automotive Repair February 2004 - November 2013
United Services Automobile Association (USAA) February 1977 - November 2003
Skills
Insurance Claims, Public Speaking, Automotive, Automobile, Motorcycle, Claims Management, Claim, Property & Casualty..., Customer Satisfaction, Liability, Team Building, Process Improvement, Coaching, Operations Management, Customer Retention, Insurance, Leadership, Program Management, Automotive Aftermarket, Profit, Customer Service, Strategic Planning, Negotiation, Training, Executive Management, New Business Development, Sales Management, Sales, Business Planning, Product Development, Management, Sales Process, Continuous Improvement, Pricing, Sales Operations, Account Management, Cross-functional Team..., Vehicles, Automotive Repair, Purchasing, B2B, Team Leadership, Selling, Budgets, Inventory Management, Business Strategy, Forecasting, Marketing Strategy, Six Sigma, Marketing
Education
GMI 1969 — 1970
Mechanical Engineering Related Technologies/Technicians
San Antonio College 1962 — 1963
RENlow Auto Technical Consulting September 2004 - Present
CCAR -- Coordinating Committee For Automotive Repair February 2004 - November 2013
United Services Automobile Association (USAA) February 1977 - November 2003
Skills
Insurance Claims, Public Speaking, Automotive, Automobile, Motorcycle, Claims Management, Claim, Property & Casualty..., Customer Satisfaction, Liability, Team Building, Process Improvement, Coaching, Operations Management, Customer Retention, Insurance, Leadership, Program Management, Automotive Aftermarket, Profit, Customer Service, Strategic Planning, Negotiation, Training, Executive Management, New Business Development, Sales Management, Sales, Business Planning, Product Development, Management, Sales Process, Continuous Improvement, Pricing, Sales Operations, Account Management, Cross-functional Team..., Vehicles, Automotive Repair, Purchasing, B2B, Team Leadership, Selling, Budgets, Inventory Management, Business Strategy, Forecasting, Marketing Strategy, Six Sigma, Marketing
Education
GMI 1969 — 1970
Mechanical Engineering Related Technologies/Technicians
San Antonio College 1962 — 1963
William Regan's United Services Automobile Association (USAA) Experience 1986 - 1995
Job Member, Board of Directors at Consumer Credit Counseling Service of San Antonio
Industry Utilities
Experience
WJRegan Financial Management Consultant 2008 - Present
Consumer Credit Counseling Service of San Antonio 2008 - 2014
Biglari Holdings Inc. 2008 - April 2011
California Independent System Operator (CAISO) 1999 - 2008
Entergy Corporation 1995 - 1999
United Services Automobile Association (USAA) 1986 - 1995
American Natural Resources Company (ANR) 1977 - 1985
Skills
Energy, Energy Policy, Energy Markets, Mergers, Commodity Markets, Smart Grid, Demand Response, Renewable Energy, Power Generation, Energy Management, Electric Power, Electricity Markets, Solar Energy, NERC, Natural Gas, Strategic Planning, Mergers & Acquisitions, Risk Management, Program Management
Education
University of Wisconsin-Madison - School of Business 1967 — 1972
MBA, PhD, Finance
United States Air Force Academy 1963 — 1967
BS, Engineering Management
WJRegan Financial Management Consultant 2008 - Present
Consumer Credit Counseling Service of San Antonio 2008 - 2014
Biglari Holdings Inc. 2008 - April 2011
California Independent System Operator (CAISO) 1999 - 2008
Entergy Corporation 1995 - 1999
United Services Automobile Association (USAA) 1986 - 1995
American Natural Resources Company (ANR) 1977 - 1985
Skills
Energy, Energy Policy, Energy Markets, Mergers, Commodity Markets, Smart Grid, Demand Response, Renewable Energy, Power Generation, Energy Management, Electric Power, Electricity Markets, Solar Energy, NERC, Natural Gas, Strategic Planning, Mergers & Acquisitions, Risk Management, Program Management
Education
University of Wisconsin-Madison - School of Business 1967 — 1972
MBA, PhD, Finance
United States Air Force Academy 1963 — 1967
BS, Engineering Management
Dawn Thiele's United Services Automobile Association (USAA) Experience March 1988 - August 2001
Job Database Marketing Manager at National Research Center for College and University Admissions
Industry Financial Services
Experience
National Research Center for College and University Admissions June 2010 - Present
American Achievement Corp/ECI January 2004 - November 2007
New Braunfels Utilities January 2003 - January 2004
United Services Automobile Association (USAA) March 1988 - August 2001
Skills
Financial Analysis, Financial Modeling, Strategic Financial..., Project Management, Financial Forecasting, Pivot Tables, Financial Reporting, Forecasting, Risk Management, Managerial Finance, Microsoft Office, PeopleSoft, Vlookup, Finance, Ad Hoc Reporting, Business Analysis, Business Intelligence
Education
Stephen F. Austin State University 1982 — 1985
Bachelor of Business Administration (BBA), Accounting
National Research Center for College and University Admissions June 2010 - Present
American Achievement Corp/ECI January 2004 - November 2007
New Braunfels Utilities January 2003 - January 2004
United Services Automobile Association (USAA) March 1988 - August 2001
Skills
Financial Analysis, Financial Modeling, Strategic Financial..., Project Management, Financial Forecasting, Pivot Tables, Financial Reporting, Forecasting, Risk Management, Managerial Finance, Microsoft Office, PeopleSoft, Vlookup, Finance, Ad Hoc Reporting, Business Analysis, Business Intelligence
Education
Stephen F. Austin State University 1982 — 1985
Bachelor of Business Administration (BBA), Accounting
Bryan Ruch's United Services Automobile Association (USAA) Experience 1986 - 2002
Job Software Engineer at Wells Fargo
Industry Information Services
Experience
Wells Fargo Home Mortgage August 2002 - Present
USAA July 1983 - August 2002
United Services Automobile Association (USAA) 1986 - 2002
Skills
Business Analysis, Software Development, Requirements Gathering, Easytrieve, JCL, SDLC, Team Leadership, Mainframe, Visio, Requirements Analysis, SQL, Data Warehousing, Team Building, ETL, DB2
Education
The University of Texas at San Antonio 1981 — 1986
Bachelor of Business Administration, Information Technology
The University of Texas at San Antonio 1981 — 1986
Bachelor of Business Administration (BBA), Information Technology
Wells Fargo Home Mortgage August 2002 - Present
USAA July 1983 - August 2002
United Services Automobile Association (USAA) 1986 - 2002
Skills
Business Analysis, Software Development, Requirements Gathering, Easytrieve, JCL, SDLC, Team Leadership, Mainframe, Visio, Requirements Analysis, SQL, Data Warehousing, Team Building, ETL, DB2
Education
The University of Texas at San Antonio 1981 — 1986
Bachelor of Business Administration, Information Technology
The University of Texas at San Antonio 1981 — 1986
Bachelor of Business Administration (BBA), Information Technology
Mark Ginther, CPCU, CPMM's United Services Automobile Association (USAA) Experience May 2012 - Present
Job Assistant Vice President, Product Management, P&C USAA Insurance Agency
Industry Insurance
Experience
United Services Automobile Association (USAA) May 2012 - Present
Skills
Executive Management, Underwriting, Leadership, Property & Casualty..., Product Management, Product Development, Process Engineering, Vendor Relationships, Risk Management, Process Improvement, Call Center, Call Centers, Management, Strategy, Insurance, Cross-functional Team..., Vendor Management, General Insurance
Education
Eastern Illinois University
Bachelors, Finance; management
Highland High School
United Services Automobile Association (USAA) May 2012 - Present
Skills
Executive Management, Underwriting, Leadership, Property & Casualty..., Product Management, Product Development, Process Engineering, Vendor Relationships, Risk Management, Process Improvement, Call Center, Call Centers, Management, Strategy, Insurance, Cross-functional Team..., Vendor Management, General Insurance
Education
Eastern Illinois University
Bachelors, Finance; management
Highland High School
Steve Hatch's United Services Automobile Association (USAA) Experience 1989 - 2008
Job Executive Vice President & Chief Claims Officer
Industry Insurance
Experience
Zurich North America 2008 - Present
United Services Automobile Association (USAA) 1989 - 2008
Education
Shorter College
Zurich North America 2008 - Present
United Services Automobile Association (USAA) 1989 - 2008
Education
Shorter College
Bill Masters's United Services Automobile Association (USAA) Experience February 2002 - March 2005
Job Agent at Virginia Farm Bureau Insurance
Industry Insurance
Experience
Virginia Farm Bureau January 2008 - Present
Masters and Associates March 2005 - January 2008
United Services Automobile Association (USAA) February 2002 - March 2005
Skills
Long Term Care, Annuities, Property & Casualty..., Term Life Insurance, Commercial Insurance, Disability Insurance, Liability, General Insurance, Group Benefits, Workers Compensation, Home, Retirement, Insurance, Farms, Retirement Planning, Umbrella Insurance, Life Insurance, Fixed Annuities, Long Term Care Insurance, Homeowners, Commercial Lines, Employee Benefits, Casualty, Health Insurance
Education
Virginia Wesleyan College 2001 — 2003
Business
Tidewater Community College 1993 — 1995
Virginia Farm Bureau January 2008 - Present
Masters and Associates March 2005 - January 2008
United Services Automobile Association (USAA) February 2002 - March 2005
Skills
Long Term Care, Annuities, Property & Casualty..., Term Life Insurance, Commercial Insurance, Disability Insurance, Liability, General Insurance, Group Benefits, Workers Compensation, Home, Retirement, Insurance, Farms, Retirement Planning, Umbrella Insurance, Life Insurance, Fixed Annuities, Long Term Care Insurance, Homeowners, Commercial Lines, Employee Benefits, Casualty, Health Insurance
Education
Virginia Wesleyan College 2001 — 2003
Business
Tidewater Community College 1993 — 1995
Russell Miller II's United Services Automobile Association (USAA) Experience May 1998 - October 2007
Job Insurance Representative at Nationwide
Industry Insurance
Experience
Nationwide March 2008 - Present
United Services Automobile Association (USAA) May 1998 - October 2007
Education
The University of Texas at San Antonio 1989 — 1995
BA 1993, MA 1995, History & Kinesiology 1993, Education 1995
Nationwide March 2008 - Present
United Services Automobile Association (USAA) May 1998 - October 2007
Education
The University of Texas at San Antonio 1989 — 1995
BA 1993, MA 1995, History & Kinesiology 1993, Education 1995
Balaji Palanisamy's United Services Automobile Association (USAA) Experience June 2003 - September 2008
Job Business Analyst P&C
Industry Computer Software
Experience
ICC 2010 - Present
Main Street America October 2008 - February 2010
United Services Automobile Association (USAA) June 2003 - September 2008
Tata Consultancy Services 2003 - 2008
Education
PSG College of Technology 1999 — 2003
Bachelors in Engineering, Information Technology
ICC 2010 - Present
Main Street America October 2008 - February 2010
United Services Automobile Association (USAA) June 2003 - September 2008
Tata Consultancy Services 2003 - 2008
Education
PSG College of Technology 1999 — 2003
Bachelors in Engineering, Information Technology
Karen Roberts's United Services Automobile Association (USAA) Experience May 1998 - September 2009
Job Insurance Agent at New York Life Insurance Company
Industry Online Media
Experience
New York Life Insurance Company January 2014 - Present
Operation Breaking Through 2009 - Present
Centura College February 2012 - May 2013
BTTW Warranty February 2010 - May 2012
United Services Automobile Association (USAA) May 1998 - September 2009
Lillian Vernon October 1996 - May 1998
Skills
Team Building, Customer Service, Public Speaking, Training, Customer Satisfaction, Direct Sales, Workshop Facilitation, Leadership Development, Accounting, Training & Development, Microsoft Office, Community Outreach, Team Leadership, Event Planning, Staff Development, Nonprofits, Insurance, Employee Training, Finance, Telecommunications, Critical Thinking, Creative Writing, Technical Writing, Speech Writing, Analysis, Data Analysis, Thinking Outside The Box, Quick Thinker, Event Management, Strategic Financial..., Volunteer Management, Theology, Troubleshooting, PowerPoint, Microsoft Word, Fax, Financial Planning, Leadership, Small Business, Social Media, Marketing, Sales, Social Networking
Education
Old Dominion University
Bachelor of Arts, History
The Institutes 2000 — 2001
Associate, Insurance Services
New York Life Insurance Company January 2014 - Present
Operation Breaking Through 2009 - Present
Centura College February 2012 - May 2013
BTTW Warranty February 2010 - May 2012
United Services Automobile Association (USAA) May 1998 - September 2009
Lillian Vernon October 1996 - May 1998
Skills
Team Building, Customer Service, Public Speaking, Training, Customer Satisfaction, Direct Sales, Workshop Facilitation, Leadership Development, Accounting, Training & Development, Microsoft Office, Community Outreach, Team Leadership, Event Planning, Staff Development, Nonprofits, Insurance, Employee Training, Finance, Telecommunications, Critical Thinking, Creative Writing, Technical Writing, Speech Writing, Analysis, Data Analysis, Thinking Outside The Box, Quick Thinker, Event Management, Strategic Financial..., Volunteer Management, Theology, Troubleshooting, PowerPoint, Microsoft Word, Fax, Financial Planning, Leadership, Small Business, Social Media, Marketing, Sales, Social Networking
Education
Old Dominion University
Bachelor of Arts, History
The Institutes 2000 — 2001
Associate, Insurance Services
Amy Coryer Miller's United Services Automobile Association (USAA) Experience April 1986 - September 1996
Job Senior Claims Specialist at Scottsdale Insurance Company
Industry Insurance
Experience
Scottsdale Insurance Company February 2014 - Present
Crusader Insurance Company September 2013 - February 2014
Lavery Faherty Patterson November 2011 - April 2013
Travelers July 2009 - October 2011
Lavery Faherty Young & Patterson March 2002 - April 2009
Post & Schell, P.C. March 1999 - March 2002
Colonial Penn Insurance Company September 1996 - March 1999
United Services Automobile Association (USAA) April 1986 - September 1996
Skills
Litigation, Trials, Courts, Civil Litigation, Insurance, Legal Writing, Liability Analysis, Westlaw, Litigation Management, Legal Research, Claims Management, Claims Resolution, Legal Advice, Claims Handling, Claims Investigations, Auto Claims, Trucking Litigation, CGL, Civil Rights Law, Civil Rights Litigation, Municipal Law, Police Officers, Professional Liability, Claim, Liability, Mediation
Education
Widener University School of Law 1995 — 1998
Juris Doctorate, Law
Our Lady of the Lake University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Scottsdale Insurance Company February 2014 - Present
Crusader Insurance Company September 2013 - February 2014
Lavery Faherty Patterson November 2011 - April 2013
Travelers July 2009 - October 2011
Lavery Faherty Young & Patterson March 2002 - April 2009
Post & Schell, P.C. March 1999 - March 2002
Colonial Penn Insurance Company September 1996 - March 1999
United Services Automobile Association (USAA) April 1986 - September 1996
Skills
Litigation, Trials, Courts, Civil Litigation, Insurance, Legal Writing, Liability Analysis, Westlaw, Litigation Management, Legal Research, Claims Management, Claims Resolution, Legal Advice, Claims Handling, Claims Investigations, Auto Claims, Trucking Litigation, CGL, Civil Rights Law, Civil Rights Litigation, Municipal Law, Police Officers, Professional Liability, Claim, Liability, Mediation
Education
Widener University School of Law 1995 — 1998
Juris Doctorate, Law
Our Lady of the Lake University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Linda Thoede's United Services Automobile Association (USAA) Experience November 2000 - February 2006
Job Senior Corporate Counsel at iHeartMedia, Inc. (formerly Clear Channel Communications, Inc.)
Industry Broadcast Media
Experience
iHeartMedia, Inc. (formerly Clear Channel Communications, Inc.) January 2012 - Present
Clear Channel Communications February 2006 - January 2012
United Services Automobile Association (USAA) November 2000 - February 2006
Skills
Litigation Management, Litigation, Insurance, Corporate Law, Mediation, Claim, Legal Writing, Commercial Litigation, Product Liability, Licensing, Employment Law, Civil Litigation, Legal Research, Arbitration, Trials
Education
St. Mary's University
BBA, Business, Cum Laude
St. Mary's University School of Law
JD, Law
iHeartMedia, Inc. (formerly Clear Channel Communications, Inc.) January 2012 - Present
Clear Channel Communications February 2006 - January 2012
United Services Automobile Association (USAA) November 2000 - February 2006
Skills
Litigation Management, Litigation, Insurance, Corporate Law, Mediation, Claim, Legal Writing, Commercial Litigation, Product Liability, Licensing, Employment Law, Civil Litigation, Legal Research, Arbitration, Trials
Education
St. Mary's University
BBA, Business, Cum Laude
St. Mary's University School of Law
JD, Law
Charles Metzger's United Services Automobile Association (USAA) Experience October 1997 - October 2004
Job President at CFR Specialists LLC
Industry Professional Training & Coaching
Experience
Circle Bar A Inc July 2011 - Present
CFR Specialists June 2011 - Present
County of Bexar November 2007 - June 2011
Sandy Oaks Fire Department February 1989 - September 2010
United Services Automobile Association (USAA) October 1997 - October 2004
Skills
Emergency Services, Preparedness, Emergency Management, Public Safety, NIMS, Homeland Security, Weapons of Mass..., Disaster Response, Hazardous Materials, Firefighting, Rescue, Fire Safety, Government, Exercises, Fire Protection, Enforcement, Fire Management, First Responder, Incident Command, Physical Security, EMS, Life Safety, Fire Suppression Systems, Incident Management, Emergency Planning, Security, Investigation, Risk Assessment, Counterterrorism, Public Administration, Criminal Investigations, HAZWOPER, Program Management, Grant Writing, Non-profits, CCTV, Security Operations, Hazmat Operations, Firearms, Executive Protection, Surveillance, Nonprofits, Policy, Criminal Justice, Weapons, Command, Evidence, Crime Prevention, NFPA, Military
Education
PEC Premier 2011 — 2011
Basic Instructor, Safety
San Antonio College 1991 — 1995
CERT, EMS and Law Enforcement
Technical 1982 — 1984
AAS, Electronics Technology
Circle Bar A Inc July 2011 - Present
CFR Specialists June 2011 - Present
County of Bexar November 2007 - June 2011
Sandy Oaks Fire Department February 1989 - September 2010
United Services Automobile Association (USAA) October 1997 - October 2004
Skills
Emergency Services, Preparedness, Emergency Management, Public Safety, NIMS, Homeland Security, Weapons of Mass..., Disaster Response, Hazardous Materials, Firefighting, Rescue, Fire Safety, Government, Exercises, Fire Protection, Enforcement, Fire Management, First Responder, Incident Command, Physical Security, EMS, Life Safety, Fire Suppression Systems, Incident Management, Emergency Planning, Security, Investigation, Risk Assessment, Counterterrorism, Public Administration, Criminal Investigations, HAZWOPER, Program Management, Grant Writing, Non-profits, CCTV, Security Operations, Hazmat Operations, Firearms, Executive Protection, Surveillance, Nonprofits, Policy, Criminal Justice, Weapons, Command, Evidence, Crime Prevention, NFPA, Military
Education
PEC Premier 2011 — 2011
Basic Instructor, Safety
San Antonio College 1991 — 1995
CERT, EMS and Law Enforcement
Technical 1982 — 1984
AAS, Electronics Technology
Lisa (LePori) Gee's United Services Automobile Association (USAA) Experience October 1990 - Present
Job Sr Software Quality Assurance Engineer at USAA
Industry Financial Services
Experience
United Services Automobile Association (USAA) October 1990 - Present
Skills
Test Planning, QTP, Software Quality..., Test Automation, Quality Center, CMM, System Testing, CMMI, SDLC, User Acceptance Testing, Testing, Quality Assurance, Waterfall, Agile, Requirements Analysis, Change Control, Automation, Metrics, Gap Analysis, Visio, Software Project..., Requirements Gathering, Process Improvement, Process Development, Documentation, Test Management, Agile Methodologies, Regression Testing
Education
University of Phoenix 2001 — 2005
MBA, Technology Management
University of the Incarnate Word
BBA, Information Systems
United Services Automobile Association (USAA) October 1990 - Present
Skills
Test Planning, QTP, Software Quality..., Test Automation, Quality Center, CMM, System Testing, CMMI, SDLC, User Acceptance Testing, Testing, Quality Assurance, Waterfall, Agile, Requirements Analysis, Change Control, Automation, Metrics, Gap Analysis, Visio, Software Project..., Requirements Gathering, Process Improvement, Process Development, Documentation, Test Management, Agile Methodologies, Regression Testing
Education
University of Phoenix 2001 — 2005
MBA, Technology Management
University of the Incarnate Word
BBA, Information Systems
Della Black's United Services Automobile Association (USAA) Experience July 1970 - May 1986
Job Executive Assistant to SVPOperations
Industry Medical Devices
Experience
Kinetic Concepts, Inc. July 2011 - Present
Kinetic Concepts, Inc. April 2008 - July 2011
Silver Ventures January 2007 - April 2008
KCI November 2004 - January 2007
Ilex Oncology, Inc. February 1997 - November 2004
Mary Kay Cosmetics 1987 - 1993
United Services Automobile Association (USAA) July 1970 - May 1986
Skills
Pharmaceutical Industry, Administrative..., Clinical Research, FDA, Healthcare, Process Improvement, Biotechnology, Outlook, Employee Benefits, Microsoft Office, Microsoft Excel, Microsoft Word, WebEx, Oracle Applications, Workday, KABA, iPad, iPhone, Visio, IExpense, SharePoint, Concur, ITA Travel Search, PowerPoint, Meeting Planning, Human Resources
Education
UTSA 1976 — 1985
60 hours, Accounting and Business/Management
San Antonio College 1974 — 1976
none
Kinetic Concepts, Inc. July 2011 - Present
Kinetic Concepts, Inc. April 2008 - July 2011
Silver Ventures January 2007 - April 2008
KCI November 2004 - January 2007
Ilex Oncology, Inc. February 1997 - November 2004
Mary Kay Cosmetics 1987 - 1993
United Services Automobile Association (USAA) July 1970 - May 1986
Skills
Pharmaceutical Industry, Administrative..., Clinical Research, FDA, Healthcare, Process Improvement, Biotechnology, Outlook, Employee Benefits, Microsoft Office, Microsoft Excel, Microsoft Word, WebEx, Oracle Applications, Workday, KABA, iPad, iPhone, Visio, IExpense, SharePoint, Concur, ITA Travel Search, PowerPoint, Meeting Planning, Human Resources
Education
UTSA 1976 — 1985
60 hours, Accounting and Business/Management
San Antonio College 1974 — 1976
none
Mike Moye's United Services Automobile Association (USAA) Experience 1988 - 1990
Job Procurement at Pilgrim's Pride
Industry Food Production
Experience
Pilgrim's Pride September 2010 - Present
Amscot Financial Services 2008 - 2010
Hamilton Plastics Inc. 2007 - 2008
Carmax 2004 - 2007
Gold Kist Inc. 1999 - 2007
Conagra Poultry Company 1996 - 1999
Essilor of America, Inc. 1993 - 1995
Isaly Klondike Co. 1992 - 1993
Tropicana Products Inc. 1990 - 1992
United Services Automobile Association (USAA) 1988 - 1990
Skills
Food Industry, Supply Chain, SAP, Supply Chain Management, Food, MRP, Food Processing, Procurement, Automotive, Manufacturing, Team Building, Negotiation, Contract Negotiation, Sales, Sourcing, Production Planning, Inventory Control
Education
Pepperdine University
MBA, Business
Tulane University
Bachelor's degree, Political Science/Economics
Pilgrim's Pride September 2010 - Present
Amscot Financial Services 2008 - 2010
Hamilton Plastics Inc. 2007 - 2008
Carmax 2004 - 2007
Gold Kist Inc. 1999 - 2007
Conagra Poultry Company 1996 - 1999
Essilor of America, Inc. 1993 - 1995
Isaly Klondike Co. 1992 - 1993
Tropicana Products Inc. 1990 - 1992
United Services Automobile Association (USAA) 1988 - 1990
Skills
Food Industry, Supply Chain, SAP, Supply Chain Management, Food, MRP, Food Processing, Procurement, Automotive, Manufacturing, Team Building, Negotiation, Contract Negotiation, Sales, Sourcing, Production Planning, Inventory Control
Education
Pepperdine University
MBA, Business
Tulane University
Bachelor's degree, Political Science/Economics
Marthur Jones's United Services Automobile Association (USAA) Experience 2012 - 2013
Job Windows Help Desk Technician at Consuro
Industry Information Technology and Services
Experience
Consuro April 2013 - Present
United Services Automobile Association (USAA) 2012 - 2013
Angelo State University 2010 - 2012
Angelo State University 2009 - 2010
Skills
Help Desk Support, IT Service Management, SAN, Managed Services, VMware, Virtualization, Windows
Education
Angelo State University
Bachelor of Business Administration (BBA), Management Information Systems
Consuro April 2013 - Present
United Services Automobile Association (USAA) 2012 - 2013
Angelo State University 2010 - 2012
Angelo State University 2009 - 2010
Skills
Help Desk Support, IT Service Management, SAN, Managed Services, VMware, Virtualization, Windows
Education
Angelo State University
Bachelor of Business Administration (BBA), Management Information Systems
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
USAA
Charles Schwab
Ameriprise Financial Services, Inc.