UnitedHealth Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. Headquarters: Minnetonka, Minnesota, United States CEO: David S. Wichmann (Sep 1, 2017–) Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealth Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealth Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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18,012 UnitedHealth Group employees in database. Find out everything there's to know about UnitedHealth Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealth Group Employees
Complete Women's Care Center July 2015 - Present
UT Physicians 2008 - 2014
UnitedHealth Group June 2004 - May 2007
Kelsey-Seybold Clinic May 1998 - July 2000
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Avaya, Visio, Medical Terminology, Health Insurance, EMR, Healthcare, Healthcare Management
Education
University of Phoenix 2006 — 2018
Master of Health Administration, Health/Health Care Administration/Management
University of Houston 1999 — 2002
Bachelor of Science (B.S.), Human Foods and Nutrition
UnitedHealth Group December 2013 - Present
Self-employed November 2010 - Present
UnitedHealth Group March 2010 - December 2013
Skills
Customer Service, Banking, Management, CRM, Marketing Strategy, Marketing, New Business Development, Business Strategy, Start-ups, Sales, Business Development, Strategy, Strategic Planning, Account Management, Small Business, Sales Management, Market Research, Leadership
Education
University of Phoenix
Labor Ready September 2015 - Present
Contemporary HR Inc April 2015 - Present
Verizon FiOS January 2015 - March 2015
InZone Inc. August 2013 - October 2013
Empower Network, LLC August 2013 - October 2013
GC Services January 2013 - March 2013
UnitedHealth Group November 2011 - December 2012
Insphere Insurance Solutions July 2010 - July 2011
CFN Inc. 1999 - 2009
Skills
Medical Transcription, cold calling, presentations, Money handling, Customer Service, Management Work, Record keeping, Filing, Reports, Great Communication..., Team Worker, Organizational Skills, Communication Skills, Industry Knowledge, speedy typing, Good grammar skills, Grasp of medical..., Understanding of human..., Discretion, Dependability, Hospitality and Courtesy, Coping Skills, Work Ethic, Consideration, Numeracy, Oral Communication, Task planning and..., Complementary skills, Practical experience, Loyalty, Passion and enthusiasm..., Creativity, Good work ethics, Note Taking, Customer relations, Sales, Teamwork, Bookkeeping, Insurance, Management, Entrepreneurship
Education
University of Phoenix 2009 — 2014
MBA/HCM, Business Administration/Health Care Management
Universiy of Phoenix 2007 — 2009
B.S.H.A./LTC, Bachelors of Science Health Care Administration/Long-Term Care
University of Phoenix 2006 — 2007
A.A.B., Associates in the Art of Business
Pomona High School
United Healthcare July 2013 - Present
UnitedHealth Group July 2013 - Present
Time Warner Cable December 1994 - April 2013
Time Warner Cable Business Class December 1994 - April 2013
Skills
Telecommunications, Cross-functional Team..., VoIP, Sales Process, Account Management, Access, Project Management, B2B, Broadband, Customer Retention, Call Centers, Customer Satisfaction, Co-location, Customer Service, Direct Sales, MPLS, Managed Services, Management, Order Management, Networking, Sales, Sales Management, Sales Operations, Solution Selling, Salesforce.com, Strategic Partnerships, Team Building, Team Leadership, Telephony, Troubleshooting, Unified Communications, Vendor Management, Wireless
Education
University of Phoenix 2006 — 2011
Associate's degree, Business
UnitedHealth Group November 2014 - April 2015
Security National Mortgage May 2012 - September 2013
WellCare May 2011 - April 2012
UnitedHealthcare September 2010 - April 2011
UnitedHealthcare July 2006 - September 2010
Skills
Fast learner that..., Training, Auditing, Claim, Claim Investigation, Research, Insurance, Process Improvement, Customer Service, Microsoft Excel, Health Insurance, Analysis, Medicare, Credit, Financial Analysis, Leadership, Microsoft Office
Education
University of Phoenix 2015 — 2016
Master of Arts in Education (MAED/AET), Adult Education and Training, 4.00
University of South Florida 2013 — 2014
Bachelor of Arts (BA), Economics
Saint Petersburg College 2013 — 2013
Certificate, Lean Six-Sigma Green Belt
Saint Peterburg Junior College 1989 — 1993
Associate of Arts (AA), General Education
UnitedHealth Group July 2015 - Present
UnitedHeath Group February 2014 - Present
UnitedHealth Group February 2013 - February 2014
UnitedHealth Group February 2012 - February 2013
Mayo Clinic Health System in Eau Claire June 2011 - November 2011
UnitedHealth Group July 2008 - May 2010
Super Target September 2005 - July 2008
Skills
Data Entry, Claims Processing, Customer Service, Writing and..., 50+ WPM, Microsoft Office, Outlook, Letter Writing, Documentation Practices, Medicare Advantage, Medicare/Medicaid..., CMS Regulations, Medicare
Education
University of Phoenix 2011 — 2014
Still Studying/Attending, Environmental Science
University of Phoenix 2009 — 2011
Associate of Arts in Criminal Justice, Criminal Justice/Law Enforcement Administration
University of Phoenix November 2014 - July 2015
Northeast Wisconsin Technical College July 2010 - July 2014
UnitedHealth Group August 2008 - January 2010
Skills
Project Management, Office Administration, Contract Management, Customer Service, Higher Education..., Training, Leadership, Microsoft Office, Outlook, Microsoft Word, Microsoft Excel, Time Management, Customer Satisfaction, Human Resources, Employee Relations, Logistics, Marketing, Research, Strategic Planning, Fundraising, Administration, Community Outreach, Editing, PeopleSoft, PowerPoint, Social Networking, Problem Solving, Team Building, Access, Event Planning, Teamwork
Education
University of Phoenix 2015 — 2017
Master’s Degree, Health/Health Care Administration/Management
University of Wisconsin-Stout 2012 — 2014
Bachelor's Degree, Career, Technical, Education, and Training
Northeast Wisconsin Technical College 2008 — 2009
Associate of Arts and Sciences (A.A.S.), Marketing and Graphic Communications
UnitedHealth Group April 2013 - Present
Los Angeles Unified School District October 2000 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, HTML, Teamwork
Education
University of Phoenix
Business Administration and Management, General
Westchester High School
Staffing Solutions/Phoenix Health Plan September 2013 - Present
IntelliSource/DST Health Solutions May 2013 - September 2013
Cancer Treatment Centers of America January 2013 - May 2013
UnitedHealth Group November 2011 - January 2013
Care1st Health Plan Arizona October 2008 - November 2011
Banner Health May 2007 - July 2008
Advanced Medical Management July 2005 - March 2007
Skills
A+ Certified, Crystal Reports, Access, ICD-9, CPT, EDI, ICD-10, Visio, Microsoft Office, Novell Netware, SharePoint, SQL, QMACS, ICD-9-CM, Monarch, Medical Terminology, Claims, User Acceptance Testing, System Configuration, Business Analysis, HIPAA, Medicare, Analysis, HCPCS, Medical Coding, UDP, Benefits Design, Timely Decision Making, Customer Service, Troubleshooting, Medi-Cal, Fee Schedules, Business Requirements, Software Implementation, Adjudication, 837P, 837I, Software Documentation, Claim, Healthcare Industry, CPOE, Healthcare Consulting, Process Improvement
Education
University of Phoenix 2009 — 2012
Bachelors of Science, Information Technology/Business Systems Analysis
University of Phoenix 2007 — 2009
Associate, Infomation Technology
Computer Education Institute 2000 — 2000
Certifcate, Computer Systems Networking and Telecommunications, 3.5
Girl Scouts of Southwest Texas June 2015 - Present
Girl Scouts of Southwest Texas November 2014 - June 2015
Time Warner Cable Business Class June 2013 - November 2014
UnitedHealth Group March 2012 - March 2013
US Department of Health and Human Services March 2009 - March 2010
Time Warner Cable April 2003 - February 2009
Skills
Customer Service, Data Entry, Bilingual-English/Spanis..., Microsoft Excel, Microsoft Word, Microsoft Office, Customer Retention, Sales, Salesforce.com, CSG, ICOMS, GUI, Quality Assurance, PeopleSoft, 10 Key Touch, Customer Engagement, Sales Operations, Invoicing, Direct Sales, Customer Satisfaction, Call Centers, Broadband, Customer Experience, Telecommunications, VoIP
Education
University of Phoenix 2013 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Providence High School 1992 — 1995
High School, General Studies
UnitedHealth Group July 2009 - Present
The Wayne Brown Institute April 2014 - Present
Ingenix July 2006 - July 2009
Critical Path April 2000 - January 2003
dotOne November 1998 - April 2000
Skills
SDLC, Databases, CRM, Business Analysis, Process Improvement, Business Intelligence, Program Management, ITIL, Disaster Recovery, Integration, Team Management, Leadership, Servers, IT Strategy, IT Management, Consulting, Management
Education
Westminster College 2013 — 2015
Master of Business Administration (MBA), Technology Commercialization
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Information Technology
University of Utah 2003 — 2006
Science, Mathmatics
UnitedHealth Group January 2008 - Present
Skills
Healthcare Management, Healthcare Information..., Healthcare, HIPAA, Hospitals
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Washington Junior High
UnitedHealth Group August 2012 - Present
Gina's Original Designs 2009 - 2013
Skills
Cosmetology, Makeup Artistry, Cosmetics, Hair Care, Hair Cutting
Education
University of Phoenix 2014 — 2018
Bachelor of Arts (B.A.), English/Language Arts Teacher Education
Hungerford Prep High School 2004 — 2008
Aetna December 2014 - Present
Lasso Consultant January 2004 - January 2007
Advanced Reimbursement Management January 2005 - November 2005
UnitedHealth Group 2004 - 2005
Desert Capstone 1995 - 2003
Samaritan Health Services 1991 - 1999
Skills
Healthcare, Nursing, Pediatrics, Family Medicine, ACLS, BLS
Education
Northern Arizona University, School of Nursing 2008 — 2011
Master's Degree, Family Practice Nurse/Nursing, Magna Cum Laude
University of Phoenix 2003 — 2005
Bachelor's Degree, Nursing Science, Summa Cum Laude
UnitedHealth Group January 2010 - Present
NCO Financial Systems October 2011 - January 2012
Assurant Specialty Property August 2007 - May 2009
Skills
Insurance, General Insurance, Customer Service, Health Insurance, Accounting
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Accounting
York Technical College 2009 — 2011
Associate's Degree, Accounting
Mullins High School 1999 — 2003
High School Diploma
UnitedHealth Group December 2014 - Present
LifeCare Solutions August 2012 - April 2014
LifeCare Solutions March 2011 - August 2012
LifeCare Solutions May 2007 - March 2011
Skills
Purchasing Negotiation, Operations Management, Customer Service..., Analysis, Strategic Partnerships, Negotiation, Purchase Management, Microsoft Excel, Healthcare Management, Team Leadership, Team Building, Home Care, Medical Devices, Healthcare Industry, Healthcare Analytics, Leadership, Training, Management, Inventory Management, Budgets, Coaching, Purchasing, Customer Service, Healthcare
Education
University of Phoenix 1996 — 1999
Bachelor of Science (B.S.), Business Administration
Altegra Health May 2013 - Present
UnitedHealth Group January 2011 - May 2013
Par Springer Miller System February 2009 - January 2011
Data Alternatives May 2005 - February 2009
Quest Diagnostics March 2002 - March 2007
Specialty Laboratories December 1997 - March 2002
Skills
Microsoft Office, EMR Training, EMRs, Software, Hardware, Networking, Training, Applications, Project Managers, Managerial, Interfaces, Customer Service, Operating Systems, SharePoint, Microsoft Suites, Microsoft Servers, LIS, Unix, Oracle, Citrix, Testing, Healthcare, Troubleshooting, Access, Software Documentation, Management, Process Improvement, Project Management, Leadership, HIPAA
Education
University of Phoenix 2008 — 2014
BS IT Multi-Visual Communication, Information Technology
Tech Skills 2010 — 2011
A+ and N+, Certification
UnitedHealth Group October 2014 - Present
Precision Medical Systems November 2012 - September 2014
JCJ Judgment Recovery May 2005 - May 2011
Monticello Christian Church January 2009 - December 2009
Caremark Specialty Pharmacy August 2000 - April 2004
Alexian Brothers Health System July 1997 - August 2000
Humana Health Care August 1985 - June 1997
Skills
Customer Service, Microsoft Excel, Team Building, Healthcare, Strategic Planning, Process Improvement, PowerPoint, Microsoft Word, Inventory Management, Access, Outlook, Insurance, Account Management, Microsoft Office, Data Entry, Call Center, Forecasting, Coaching, Proficient in..., Health Insurance, Performed HCPCS as..., Teaching, Conduct insurance..., Excellent computer..., Policy, Training, Time Management, Team Leadership, Leadership Development, Employee Training, Accounts Receivable
Education
Kaplan University 2013 — 2014
Bachelor of Science, Health Services Administration
Kaplan College- San Antonio 2011 — 2012
Certification, Medical Billing and Coding
University of Phoenix 2009 — 2011
Associates Degree, Business Management
UnitedHealth Group March 2015 - Present
Western Dental July 2014 - February 2015
Verizon Wireless November 2006 - May 2014
Volt September 2004 - November 2006
Verizon Wireless December 2000 - September 2004
Skills
Call Centers, Wireless, Telecommunications, Customer Experience, Customer Retention, Customer Satisfaction, Troubleshooting, CDMA, Technical Support, 4G, Blackberry, EVDO, LTE, Mobile Devices, Telephony, Computer Network..., Wireless Broadband, Mobile Technology, 3G, Broadband, Call Center, Cellular Communications, M2M, VoIP, Customer Service, Leadership, Management, Training
Education
University of Phoenix 2008 — 2016
Bachelor of Science (BS), Business Administration and Management, General
2003 – 2005
Jones County Jr. College
2003 – 2005
United States Army AMEED Academy 1997 - 1997
UnitedHealth Group April 2015 - Present
TRICARE Management Activity November 2012 - August 2014
Sterling Med Corp April 2006 - November 2012
Jefferson Medical Associates January 2005 - April 2006
Jefferson Medical Associates March 2004 - April 2006
US Army October 1993 - November 1999
Skills
Hospitals, Healthcare, Medical Transcription, Healthcare Management, EMR, HIPAA, Healthcare Information..., Medical Terminology, Medical Billing, CPT, Patient Safety, Vital Signs, Informatics, EHR, ICD-9, Physicians, Inpatient, Medical Coding, Revenue Cycle, Nursing, Clinical Research
Education
University of Phoenix 2012 — 2013
Healthcare Informatics Cerfitification, Healthcare Informatics
Walden University 2008 — 2010
Master, Healthcare Administration
Walden University 2008 — 2010
Master's Degree, Healthcare Administration
Walden University 2008 — 2010
Master Healthcare Informatics, Health Informatics
Walden University 2008 — 2010
Master Healthcare Administration, Healthcare Administration
William Carey College
Bachelor, General Studies
2006 – 2008
William Carey University
Bachelor, General Studies
2005 – 2008
Jones County Jr. College
Associate Applied Science, Business and Office Technology
Optum September 2013 - Present
OptumHealth December 2011 - Present
UnitedHealthcare - Medicare and Retirement February 2008 - January 2012
United Health Group (Ovations) February 2008 - December 2010
Ovations 2008 - December 2010
UnitedHealth Group February 2008 - October 2010
Operational Initiatives February 2008 - February 2008
Allina Hospitals & Clinics November 2006 - February 2008
Allina Hospitals & Clinics October 2006 - February 2008
U.S. Army Reserves January 1985 - September 2007
Skills
HIPAA, EDI, Data Warehousing, Healthcare, Requirements Analysis, Software Project..., Healthcare IT, Process Improvement, Healthcare Information..., Testing, Visio, Business Analysis, Software Documentation, SQL, Project Management, Business Process, EMR, Integration, Business Intelligence, CRM, Leadership, SDLC, Management, ITIL, Microsoft SQL Server, Databases, Vendor Management, Strategy, Enterprise Software, Product Management, Program Management, Training
Education
University of Phoenix 2011 — 2012
Master of Health Administration, Health Care
U.S. Army 1985 — 2007
Combined Arms Services and Staff School, CAS3 - Field Officer
Valley Micro
Minnesota State University, Mankato 1990 — 1995
Bachelor of Science, Computer Science
Mankato State University 1987 — 1994
Bachelor of Science Degree, Computer Science
Officer Candidate School 1988 — 1989
Army Officer Candidate School (OCS), Officer Commission
UnitedHealth Group April 2015 - Present
UnitedHealth Group May 2012 - Present
Mogan Stanley November 2011 - May 2012
Aetna April 2008 - November 2011
Aetna June 2003 - April 2008
Skills
Data Warehousing, Finance, Valuation, Financial Modeling, SDLC, Business Analysis, Management Consulting, Employee Benefits, Medicare, Credentialing, Insurance, Process Improvement, Customer Service, Portfolio Management, Medicaid, Claim, HIPAA, Health Insurance, Health Savings Accounts, Managed Care, Provider Relations, Healthcare, COBRA, Long-term Care, Health Policy, Call Centers, Benefits Administration, 401k, Claims Resolution, Claims Management, Healthcare Information..., Data Analysis, Critical Illness, Disability Insurance, Brokers, Open Enrollment, HMO, PPO, Medicare Part D, Life Insurance, Claim Investigation, Medical Billing, ICD-9, Employee Wellness, CPT, Network Development, PeopleSoft, General Insurance, Healthcare Management, Medical Terminology
Education
University of Phoenix 2014 — 2016
Associate of Arts (AA), Health/Health Care Administration/Management
Blue Chip Group March 2012 - Present
High Protection Company January 2010 - January 2012
MobileRider Networks July 2010 - 2011
UnitedHealth Group November 1998 - June 2010
Demelos January 2001 - 2010
South America Foundation April 2005 - January 2008
Global Web, Inc September 2001 - December 2003
Skills
E-commerce, Web Strategy, SaaS, Web Development, Web Applications, Web Analytics, Analytics, Web Design, Management, Business Intelligence, Marketing Strategy, Start-ups, Entrepreneurship, SQL, Web 2.0, Strategy, Web Marketing, Online Marketing, Strategic Partnerships, Product Management, SEO, Mobile Applications, Leadership, Agile Methodologies, Budgets, Software Development, Integration, Microsoft SQL Server, Web Project Management, Project Management, Operations Management, Web Services, JavaScript
Education
University of Utah 2013 — 2014
Master's Degree
University of Phoenix 2001 — 2004
BSIT
LDS Business School 1997 — 1999
BS Business Administration
UnitedHealth Group October 2012 - Present
Optum Health Behavioral Solutions January 2012 - June 2012
ACS Commercial Solutions Inc September 2011 - December 2011
EPIQ Systems October 2010 - September 2011
Skills
Call Centers, Insurance, HIPAA, Data Entry, Critical Thinking, Social Skills, Leadership, Microsoft Office, Telephone Skills, Clerical Skills, Healthcare, Mental Health Care, Volunteering, Childcare, Nannies, Church Events, Church Administration, church, Church Music, Church Media, Church Services, E-Learning, Health, Internet, K-12, 10 Key, Medicaid, Medicare, CPT
Education
University of Phoenix 2008 — 2011
BS, Human Services & Management
Paul Laurence Dunbar High School
UnitedHealth Group July 2014 - Present
DIRECTV August 2013 - July 2014
Home Instead Senior Care June 2012 - January 2013
Kohl's Department Stores 2010 - 2012
ADT Security Services October 2008 - July 2009
Wyandot Center-Community Behavioral March 2008 - September 2008
Nick-N-Willy's Take-N-Bake Pizza August 2006 - February 2008
Mr. Goodcent's Subs & Pastas April 2002 - April 2005
Skills
Merchandising, Customer Service, Visual Merchandising, Inventory Management, Retail, Store Management, Cash Register, Data Entry, Inventory Control, Customer Satisfaction, Shrinkage, Schedule, Appointment Scheduling, Records Management, Medical Records, Office Management, Telephone Skills, Microsoft Office, Administrative..., Loss Prevention
Education
University of Phoenix 2013 — 2015
Master's degree, Health/Health Care Administration/Management
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Health Administration/Health Information Systems
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Health Care Administration/Medical Records
UnitedHealth Group October 2012 - Present
Bankers Life and Casualty January 2012 - July 2012
Education
University of Phoenix 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, 3.91
UnitedHealth Group May 2015 - Present
Education
University of Phoenix 2011 — 2015
Associate’s Degree, Associate of Arts with a concentration in Business Foundations, 3.96
Woodlawn High School 1990 — 1991
High School Diploma, General Studies
UnitedHealth Group February 2009 - Present
West Georgia Health System June 1998 - September 2008
Skills
Management, Project Management, Stress Management, Six Sigma
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
UnitedHealth Group September 2002 - Present
Medica February 2001 - May 2002
Morale, Welfare and Recreation NAF Germany April 1996 - November 2000
Skills
Contract Negotiation, Contract Management, HIPAA, Health Insurance, Healthcare Industry, Project Management, Manage Client..., Leadership, Teamwork, Team Building, Employee Training, Customer Service, Communication Skills, Administrative Functions, Administrative..., Software Training, Microsoft Office
Education
Florence High School
University of Phoenix
University-Wisconsin Stevens Point
UnitedHealth Group November 2012 - Present
CVS Caremark Corporation September 1994 - October 2012
Skills
SDLC, SAS programming, Project Management, Visio, Access Database, Data Analysis, SQL, Microsoft Excel, Microsoft Word, WebEx, Quality Assurance, Trend Forecasting, Technical Documentation, Time Management, Volunteering, Healthcare Industry, Process Improvement, Business Analytics, Pharmacy Benefit..., Medical Claims Analysis
Education
University of Phoenix 2000 — 2004
Bachelor's degree, E-Business
Arnett Insurance Services, LLC June 2014 - Present
Health Design Plus February 2012 - June 2014
Humana October 2009 - February 2012
Superior Vision April 2008 - April 2009
Spectera 2000 - 2009
UnitedHealth Group 2001 - 2008
HealthPartners 1995 - 1998
Skills
Dentistry, Insurance, Healthcare, Disability Insurance, Account Management, Managed Care, Health Insurance, Employee Benefits, Health Savings Accounts, Sales, Benefits Administration, Self-funded, Brokers
Education
University of Phoenix 1989 — 1995
BA, Business Management
UnitedHealth Group August 2015 - Present
UnitedHealth Group June 2014 - August 2015
Optum March 2013 - June 2014
UnitedHealthcare February 2012 - February 2013
UnitedHealthcare June 2009 - February 2012
UnitedHealthcare March 2008 - June 2009
UnitedHealthcare January 2007 - March 2008
Talbert Medical Group September 2005 - January 2007
The Boeing Company August 2001 - May 2005
Education
University of Phoenix
Business Administration
Mercy Care Plan August 2013 - Present
Professional Heath Care and Business Consultant February 2013 - Present
Phoenix Children's Hospital June 2011 - December 2012
Arizona Hospital and Healthcare Association January 2008 - January 2011
Cenpatico Behavioral Health of Arizona March 2005 - January 2008
UnitedHealth Group March 1998 - March 2005
TriWest Healthcare Alliance February 1997 - March 1998
Skills
Contract Negotiation, Medicaid, Healthcare Information..., Employee Relations, Recruiting, Team Building, Health Insurance, Employee Benefits, Applicant Tracking..., Strategic Planning, Temporary Placement, Process Improvement, Benefits Administration
Education
University of Phoenix 1989 — 1991
BS
American Institute 1987 — 1988
U.S. Army 1974 — 1976
Station Casinos December 2011 - Present
CM Clay Group, Inc. January 2011 - Present
UnitedHealth Group February 2011 - August 2011
Frontier Financial Group May 2010 - January 2011
NOS Communications, Inc January 1997 - May 2010
United States Air Force January 1992 - January 1996
Skills
Team Building, WCF, Access, Programming, Visio, Requirements Analysis, C#, Troubleshooting, SQL, Software Development, Leadership, Microsoft SQL Server, Project Management, .NET, Microsoft Excel, Integration, Databases, T-SQL, Web Applications, Management, Testing, Security, Enterprise Software, ASP.NET, Web Services, Visual Basic, IT Management, Mobile Devices, Stored Procedures, Training, Customer Service, Enterprise Library, Strategy, Program Management, Windows, Database Design, Microsoft Exchange, XML, Technical Support, SharePoint, Systems Analysis, MSMQ, Windows Server, Software Installation, SSIS, Agile Methodologies, IIS, Vendor Management, SDLC
Education
University of Phoenix 2002 — 2004
Bachelor of Science, Information Technology
InboxDollars October 2008 - Present
UnitedHealth Group May 2008 - October 2008
Mystic Lake Casino July 2006 - May 2008
AAA April 2004 - July 2006
AAA Minnesota/Iowa April 2001 - April 2004
AAA Minneapolis November 1995 - April 2001
AAA Nebraska November 1991 - November 1995
Skills
Trend Analysis, Branding & Identity, Team Building, CRM, Business Intelligence, Process Improvement, Integration, SDLC, Business Analysis, Leadership, Requirements Analysis, Training, Project Management, Team Management, Budgets, Sales, Customer Satisfaction, Photoshop
Education
University of Phoenix 2005 — 2007
MBA, Business
University of Wisconsin-Stout 1985 — 1989
BS, Business
Minneapolis Lutheran High School 1982 — 1984
F. A. Garcia & Associates dba American Insurance Services September 1990 - Present
F.A.Garcia & Associates dba American Insurance Services 1988 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2012 - 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2012 - 2014
UnitedHealth Group April 2004 - September 2010
Skills
Marketing, Sales Management, Medicare, Health Savings Accounts, Life Insurance, Workers Compensation, Claims Management, Term Life Insurance, HMO, Customer Retention, PPO, General Insurance, Provider Relations, Healthcare, HIPAA, COBRA, Health Care Reform, Critical Illness, Accident, Healthcare Industry, Whole Life
Education
University of Phoenix 2005 — 2007
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Ysleta High School 1979 — 1981
Diploma, High School/Secondary Diplomas and Certificates
Envision Healthcare Corporation March 2014 - Present
UnitedHealth Group March 2012 - December 2013
UnitedHealth Group October 2010 - December 2013
UnitedHealth Group August 2009 - October 2010
GE June 1998 - June 2009
GENERAL ELECTRIC MONEY BANK January 1998 - January 2009
GE January 2001 - January 2006
GE January 2001 - January 2006
TCS Scheduler January 2000 - January 2001
GE January 2000 - January 2001
Skills
Management, Customer Service, Call Centers, Training, Teamwork, Project Management, Research, Call Center, Insurance, Software Documentation, Microsoft Excel, Human Resources, Microsoft Office, Healthcare, Leadership, PowerPoint, System Administration, Supervisor, Call Coach, Consulting
Education
University of Phoenix 2003 — 2005
MBA, Business, 3.74
University of Phoenix 2003 — 2005
Master of Business Administration, (MBA), Business
University of Phoenix 2003 — 2005
Master of Business Administration, (MBA), Business Administration and Management, General
University of South Florida 1990 — 1994
BS, Music/Education
UnitedHealth Group January 2013 - Present
UnitedHealth Group October 2010 - Present
UnitedHealth Group April 2010 - October 2010
UnitedHealth Group July 2008 - April 2010
UnitedHealth Group August 2007 - July 2008
MultiPlan October 2001 - August 2007
Skills
Facets, NetworX, Sybase SQL, EDI, SDLC, Project Delivery, Business Analysis, Business Process..., User Acceptance Testing
Education
University of Phoenix 2009 — 2012
Bachelors, BSIT - Business Systems Analysis
University of Phoenix 2009 — 2010
Associates, Information Technology
WorldVentures August 2014 - Present
MD Anderson Cancer Center August 2013 - Present
MD Anderson Cancer Center June 2012 - August 2013
UnitedHealth Group January 2007 - October 2012
United Behavioral Health via Xerox July 2005 - January 2007
McKinney Carey, Inc December 2004 - July 2005
Phillips Personal Living Services, Inc August 2001 - April 2004
Universal Computer Systems April 2000 - January 2001
SANUS Health Care Services February 1998 - June 1998
Skills
Healthcare, Outlook, Administrative..., Spreadsheets, Software Documentation, Microsoft Excel, System Administration, Microsoft Office, Community Outreach, PowerPoint, HIPAA, Microsoft Word, Clinical Research, Team Building, Customer Service, Access, Visio, Lotus Notes, Windows, Fax, Data Analysis, Data Entry, Database Administration, Management, Team Leadership, Insurance, Telephone Skills, Training, Leadership, Process Improvement, SharePoint, Microsoft Publisher, Research, Calendars, Medical Records, Medicaid, Medical Terminology, Healthcare Management, Administration, Medicare, Confidentiality, Healthcare Information..., Hospitals, Program Management, EMR, Administrative...
Education
University of Phoenix 2004 — 2009
Bachelor of Science in Business, Information Systems
James Madison High School 1996 — 1999
High School, Business Administration and Management, General
Centene Corporation June 2014 - Present
Centene Corporation October 2012 - June 2014
Centene Corporation June 2012 - October 2012
Trans-Century Resources April 2007 - October 2011
HealthSmart Preferred Care February 2001 - April 2007
UnitedHealth Group 1991 - 1994
UnitedHealth Group 1991 - 1994
Skills
Leadership, Management, Healthcare Management, Executive Management, Process Improvement, Healthcare, Project Management, Healthcare Consulting, Managed Care, Network Development, Provider Contracting, Contract Negotiation, Network Administration, Provider Relations, Hospitals, Physicians, Healthcare Industry, Medicaid, PPO, Healthcare Information..., Medicare, Health Insurance, HIPAA, Medicaid Managed Care, Strategic Planning, Training, Team Building, Credentialing, Physician Relations, EMR, Health Policy, Insurance, Quality Improvement, Medical Billing, HMO, Strategy, Public Speaking, Customer Satisfaction, Cross-functional Team..., Provider Network..., Provider Education, Provider Networks, Leadership Development, Team Leadership, Operations Management, Data Management, Lean Six Sigma, Virtual Teams, People Skills, People Development
Education
University of Phoenix
Business Management
University of South Carolina-Columbia 1981 — 1983
Preferred Homecare May 2015 - Present
UnitedHealth Group August 2014 - May 2015
Big Brothers Big Sisters of Southern Nevada November 2010 - May 2014
Skills
Event Planning, Nonprofits, Volunteer Management, Community Outreach, Program Development, Event Management, Strategic Planning, Teaching
Education
University of Phoenix 2015 — 2019
Bachelor of Science (B.S.), Education/Teaching of Individuals in Elementary Special Education Programs
Zywave April 2015 - July 2015
GE Healthcare September 2014 - January 2015
UnitedHealth Group August 2012 - November 2012
Milwaukee County Behavioral Health Division May 2008 - July 2012
Skills
Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, Research, Management, Team Building, Public Speaking, Outlook, Social Networking, Teamwork, Project Management, Employee Benefits, Time Management, PowerPoint, Process Improvement, Strategic Planning, Marketing
Education
University of Phoenix
BBA, BUSINESS ADMINISTRATION
TXU Energy April 2015 - Present
UnitedHealth Group November 2012 - Present
UnitedHealth Group November 2012 - February 2015
Reliant Energy January 2006 - January 2012
Travelers January 2004 - January 2006
Verizon Wireless January 1998 - January 2004
Skills
Microsoft Office, Troubleshooting, Smart Grid, Call Center, Customer Service, Customer Satisfaction, Customer Retention, Cross-functional Team..., Energy Markets, Access, Customer Experience, Customer Acquisition, Energy Efficiency, Energy Conservation, CRM, SAP, Administrative..., Office Administration, Procurement, Technical Support, Employee Training, Liaison
Education
University of Phoenix 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
University of Phoenix 2007 — 2009
Associate of Arts (AA), Business
Preferred Homecare March 2015 - Present
Maxim Healthcare Services July 2014 - March 2015
Cigna June 2012 - April 2014
Cigna June 2011 - June 2012
UnitedHealth Group March 2009 - May 2011
OU Medical Center at Edmond October 2008 - March 2009
Edmond Specialty Hospital -Bryant Nursing Center July 2008 - October 2008
Skills
Leadership, Customer Service, Health Insurance, Teamwork, Business Process, Managed Care, Cpr Certified, CPT, Healthcare
Education
University of Phoenix 2010 — 2013
Master of Health Administration, Health/Health Care Administration/Management
Langston University 2002 — 2008
Bachelor of Science (BS), Health Services Administration
Northrop Grumman Corporation June 2015 - Present
United Healthcare November 2011 - Present
CareFirst BlueCross BlueShield January 2014 - June 2015
UnitedHealth Group January 2013 - January 2014
United Specialty Benefits March 2011 - December 2012
Citi August 2007 - September 2009
Europ Assistance USA April 2005 - August 2007
Europ Assistance USA July 2004 - April 2005
Skills
Process Improvement, Strategic Planning, Marketing Strategy, Project Management, Customer Service, Six Sigma, Training & Development, Technical Writing, Technical Training, Technical Analysis, Technical Documentation, Document Management, Personal Training, Staff Training, Training Skills, Team Building, Teaching, Test Management, Testing, Training, Requirements Analysis, Analysis, Leadership, Employee Training, Business Analysis, Cross-functional Team..., Healthcare, Insurance
Education
University of Phoenix-Maryland Campus 2001 — 2003
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
UnitedHealth Group September 2014 - Present
Florida Blue January 2014 - September 2014
Aetna August 2012 - January 2014
WellCare January 2012 - August 2012
Skills
Business Analysis, Access, Health Insurance, Microsoft Office, Medicare, SQL, Reporting & Analysis, Healthcare, Requirements Gathering, HIPAA, Managed Care, Insurance Claims, Medicaid, Databases, Data Analysis, Health Care Reform, SAS, Insurance
Education
University of Phoenix
Master of Business Administration (MBA)
University of Phoenix 2009 — 2012
Bachelor of Health Care Administration
University of Phoenix
Health Care Informatics Certificate
Centene Corporation December 2014 - Present
UnitedHealth Group February 2007 - November 2014
Express Scripts January 2005 - February 2007
H&R Block January 1994 - April 2004
Skills
Customer Service, Microsoft Excel, Leadership, Microsoft Word, Management, Outlook, Event Planning, Budgets
Education
University of Phoenix 2005 — 2009
Bachelor's degree, Business Administration and Management, General
American Specialty Health August 2015 - Present
Connolly, LLC September 2014 - August 2015
Justice for Bailey June 2014 - August 2015
Dell April 2012 - March 2014
UnitedHealth Group April 2010 - February 2012
Firstsource Solutions Limited June 2006 - April 2010
Skills
Claims Resolution, Claims Handling, Adjustments, Adjudication, Medicare, Medicaid, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Appeals, Medical/Surgical, Workers' Compensation..., Commercial Insurance, TPA, Subject Matter Experts, On the Job Training, ICD-10, Social Skills, Social Media, Communication, Revenue Cycle, Revenue Cycle Management, CPT, Claim, Insurance, HIPAA, ICD-9, Healthcare Industry, Health Insurance, Managed Care, Training, EHR, Healthcare Consulting, Healthcare Information..., Provider Relations, EMR, HMO, Healthcare Management, Ambulatory, Documentations, Physicians, HCPCS, Healthcare, Health Information..., Claim Investigation, Credentialing, Data Entry, Health Policy, Employee Benefits
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Healthcare Administration
Optum-United Health Care April 2013 - Present
UnitedHealth Group August 2012 - April 2013
Helping Hands Carpet Cleaning February 2012 - August 2012
Spherion- Aon Hewitt August 2011 - February 2012
Avon May 2011 - December 2011
Skills
Customer Service, Self-starter, Great eye for detail, Employee Benefits, Payroll, Sales, Telephone Skills, Time Management, Call Centers, Data Entry, Customer Satisfaction, Customer Experience, Cashiering, Customer Retention, Administrative..., Human Resources, Access, Team Building, Marketing
Education
University of Phoenix 2013 — 2015
Associate of Arts Concentration in Business Foundations
Rock Hill High School 1995 — 1999
Diploma
York Technical College
Business/Office Automation/Technology/Data Entry
UnitedHealth Group March 2015 - Present
Green Partners LLC July 2014 - March 2015
Ameriprise Auto & Home Insurance July 2012 - June 2014
Account January 2012 - August 2012
Liberty Mutual Insurance July 2004 - January 2012
DHL March 2002 - July 2004
Skills
Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Team Building, Marketing, Healthcare, Underwriting
Education
University of Phoenix 1999 — 2003
Bachelor's degree Business Administration, Business, Management, Marketing, and Related Support Services
Nerium International is Breaking Records & Going Global — Indepedent Brand Partner — greatskin.guru May 2014 - Present
UnitedHealth Group 2011 - 2012
Education
University of Phoenix 2005 — 2009
Bachelor of Business Administration (BBA), Medical/Clinical Assistant, Administrative Coordinator
Self Employed January 2006 - Present
UnitedHealth Group March 2014 - Present
Madison Partners January 2006 - August 2007
Cushman & Wakefield September 2003 - January 2006
Education
University of Phoenix
Associate's degree, Accounting and Finance
Stanford Health Care February 2015 - Present
My Health Medical Group September 2012 - February 2015
Southwest Medical Associates August 2010 - August 2012
UnitedHealth Group April 2009 - August 2010
Skills
Health Administration, Quality Patient Care, Coordinate Care, coordinate projects, New Hire Training, Touchwork V10 & V11, Microsoft Office, Customer Service, type 64 wpm, Medical Terminology, HIPAA, Teamworks Clinical..., clerical support, Task Completion, IDX, Microsoft Outlook, Medical Records, 10 Key Touch, Allscripts, Healthcare Management, Clinical Research, Outlook, Vital Signs, Healthcare, CPR Certified, Patient Safety, EHR, EMR, Healthcare Information..., Medicine, Hospitals
Education
University of Phoenix 2011 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Kaplan College 2009 — 2009
Certificate, Medical/Clinical Assistant
Molina Healthcare June 2013 - Present
Molina Healthcare Inc October 2011 - May 2013
Molina Healthcare Inc October 2009 - December 2011
UnitedHealth Group April 2008 - October 2009
UnitedHealth Group April 2005 - April 2008
Neighborhood Health Partnership April 2004 - April 2005
Skills
Medical Terminology, HIPAA, Medicaid, Medicare, PPO, Health Insurance, Provider Relations, Insurance, HMO, Managed Care, Healthcare, ICD-9, CPT, Claims Resolution, Healthcare Reimbursement, Software Documentation, Claim, Medical Coding, Process Improvement
Education
FIU 2012 — 2013
Master's degree, MSHI&MS, 2013
University of Phoenix 2008 — 2011
Bachelors of Science, Healthcare Administration
Sunset Senior High School
Optum Technology October 2014 - Present
DeVry University October 2012 - April 2015
UnitedHealth Group February 2011 - October 2014
Seabury Group October 2008 - February 2011
Winstar Mortgage Partners March 2003 - October 2007
Travelers Express Moneygram February 2002 - July 2003
Skills
Operations Management, Financial Analysis, Finance, Accounting, Management, Sarbanes-Oxley Act, Accounts Payable, Auditing, Strategic Financial..., Project Management, Program Management, Budgets, Business Process..., Corporate Finance, Contract Negotiation, Process Improvement, Customer Service, Account Reconciliation, Strategic Planning, Analysis, Internal Control..., Process Management, Financial Modeling, Financial Reporting, Portfolio Management, Internal Controls, Airlines, Change Management, Presentations, Team Leadership, HIPAA, Medicare, Medicare Advantage, Healthcare Industry, Incentive Programs, Government Contract..., Contract Management, Data Security, Compensation & Benefits..., Regulatory Requirements, University Teaching, Project Risk, Information Systems..., Internal Audit, External Audit, Forecasting, Leadership, Training, Medicare/Medicaid...
Education
University of Phoenix 2009 — 2011
MS Accountancy, Accounting
University of Phoenix 2007 — 2009
BS Supply Chain and Operations Management, Supply Chain and Operations Management
Western International University 2005 — 2007
AS Business Administration, Business Management
UnitedHealth Group 2013 - Present
Sharp HealthCare November 2001 - September 2012
Skills
BLS, Nursing, ACLS, Critical Care, Patient Safety, Inpatient, Patient Advocacy, Patient Education, Healthcare Information..., Acute Care, Healthcare Management, Public Speaking, Customer Service
Education
University of Phoenix-San Diego Campus 2013 — 2014
Bachelor's of Science in Nursing
UnitedHealth Group 2013 - Present
UnitedHealth Group 2011 - 2013
UnitedHealth Group 2008 - 2011
UnitedHealth Group 2004 - 2008
Skills
Microsoft SQL Server, SSIS, SSRS, Crystal Reports, Data Analysis, Database Design, Cognos, Tableau, Project Management, Reporting & Analysis, Business Intelligence
Education
University of Phoenix 2007 — 2009
Information Technology, Computer Software Engineering
Caesars Entertainment Corporation May 2014 - Present
American West Homes June 2013 - May 2014
UnitedHealth Group August 2011 - May 2013
Bank of America March 2006 - May 2011
People’s Choice Home Loans December 2005 - March 2006
GES Exposition Services January 2005 - December 2005
Las Vegas Preview Studios April 2002 - January 2005
Skills
Unica Campaign, WebSphere Application..., SQL, Java, Databases, DataStage, DB2, Troubleshooting, IBM iSeries, Visio, Windows, Unix, Objective-C, Linux, Computer Hardware, Networking, Customer Service, Servers, Technical Support, Software Documentation, Leadership, Training, OS X, Routers, Microsoft Excel, Access, VPN, Help Desk Support, Mac OS X, Management, Microsoft Office, Business Analysis, Team Building
Education
University of Phoenix 2011 — 2013
Bachelor of Science (B.S.), Information Technology
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Business Finance
EMC February 2015 - August 2015
Intermountain Healthcare April 2010 - February 2015
Premier Resorts August 2007 - March 2010
Westminster College June 2005 - July 2007
UnitedHealth Group July 2002 - June 2005
Skills
Project Management, Management, VMware, Leadership, Disaster Recovery, Servers, Networking, Active Directory, Testing, Databases, Microsoft SQL Server, Network Administration, Linux, Integration, Project Planning, Unix, Information Technology, Oracle, SDLC, Software Project..., Project Coordination, Vendor Management, Agile Methodologies, MS Project, SQL, Windows, Process Improvement, Business Analysis, Forecasting, Facilities Management, System Administration, Troubleshooting, Visio, Microsoft Office, Software Documentation, IT Management, Business Intelligence
Education
University of Phoenix 2002 — 2004
Master of Science, Computer Information Systems, 3.92
University of Phoenix 1999 — 2002
Bachelor of Science, Information Technology, 3.65
My Big Feet Divas October 2011 - Present
UC San Diego Health System October 2014 - Present
Sharp Chula Vista Hospital June 2014 - 2015
UnitedHealth Group 2009 - 2012
TriWest Healthcare Alliance November 2003 - March 2009
Skills
Women shoes, Retail Sales, Customer Service, Sales, Fashion, Retail, Footwear, Shoes, Fashion Design, Social Media Marketing, Microsoft Word, Strategic Planning, Microsoft Excel, Microsoft Office, Marketing Strategy, Recruiting, Entrepreneurship, Public Speaking, Marketing, Management, Sourcing, Trend Analysis, Merchandising, Team Building, Leadership, Visual Merchandising
Education
University of Phoenix 2012 — 2014
Bachelor of Science (B.S.), Global Management
The Union Institute and University 2010 — 2012
Social Work
LogistiCare February 2014 - Present
UnitedHealth Group September 2013 - November 2013
SSM Health Care March 2013 - September 2013
Coventry Health Care December 2011 - December 2012
Coventry Healthcare December 2011 - December 2012
XL Healthcare March 2011 - December 2011
Citi April 2009 - January 2011
Molina Healthcare November 2006 - October 2008
Molina Healthcare November 2006 - October 2008
Barnes Jewish Hospital January 2006 - November 2006
Skills
Medicaid, Insurance, Clinical Research, Managed Care, Nursing, Medicare, Healthcare, Software Documentation, HIPAA, Budgets, Team Building, Process Improvement, Health Insurance, Call Centers, Management
Education
Webster University 2010 — 2013
MBA, Present
University of Phoenix 2005 — 2009
BSBM, Business Management
St. Louis College of Health Careers 1998 — 1999
Certificate, Patient Accounts
CliniComp, Intl. April 2015 - Present
Kforce Inc January 2015 - April 2015
Optimum Healthcare IT January 2014 - October 2014
Inova Health System July 2012 - January 2014
UnitedHealth Group October 2007 - July 2012
Inova Health System November 1998 - July 2005
Skills
Healthcare, Healthcare Information..., HIPAA, EHR, EMR, Healthcare Management, Hospitals, Software Documentation, Ambulatory, Training, Inpatient, Informatics, GoLive, Healthcare Consulting, Revenue Cycle, Cerner
Education
University of Phoenix 2009 — 2011
Masters of Science, Health/Health Care Administration/Education
University of Phoenix 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
UnitedHealth Group September 2004 - Present
Child Protective services Indianapolis April 2003 - October 2005
Time Warner Cable May 2001 - April 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Data Entry
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Business Administration, Management and Operations
University of Phoenix 2010 — 2014
Bachelors Degree in Global Business Management, Business Administration and Management, General, 3.4 GPA
United Piping, Inc. June 2015 - Present
Plains All American June 2014 - June 2015
Eakins Contracting May 2009 - June 2014
County of Kankakee January 2007 - June 2014
UnitedHealth Group January 2003 - December 2007
Kmart Corporation June 2000 - January 2003
United States Department of Defense February 1998 - June 2000
US Navy February 1994 - October 1997
Skills
Safety Management..., Risk Management, Construction Safety, Occupational Health, Root Cause Analysis, Team Building, Investigation, Behavior Based Safety, Public Safety, Security, Due Diligence, Public Speaking, Employee Training, Auditing, Team Leadership, Coaching, Crisis Management, Crime Prevention, Executive Protection, Inspection, Petroleum, Pipeline Construction, OHSAS 18001, VPP, Project Management, Fire Protection, Environmental Compliance, Supervisory Skills, Oil, Energy, Training, Leadership, Risk Assessment, Gas, Contract Management, TWIC Card, Rail Safety, Personal Development, Emergency Management, Emergency Spill Response, Oil, Industrial Safety, Pipelines, Incident Investigation, Management, Energy Industry, Onshore, Natural Gas, Environmental Awareness, Accident Investigation
Education
University of Phoenix 2008 — 2015
Bachelor's Degree, Business Administration and Management, General
Federal Law Enforcement Academy 1998 — 1998
Diploma, Criminal Justice/Police Science, A
BMO Harris Bank November 2013 - Present
UnitedHealth Group September 2012 - March 2013
fantastic sams February 2000 - October 2012
Skills
Excel, Payroll, banking, Data Entry, Microsoft Word, Outlook, Microsoft Office, Coaching, PowerPoint, Management, Process Scheduler, Accounting, Inventory Management, Teamwork, Sales, Time Management
Education
University of Phoenix 2010 — 2011
associates, accounting
UnitedHealth Group May 2013 - Present
Ranstad January 2013 - May 2013
Goal Financial/Structured Solutions February 2010 - November 2011
7-Eleven December 2009 - May 2010
Goal Financial July 2006 - October 2007
Goal Financial (Tri-Staff Group) February 2006 - June 2006
Tri Staff Group September 2005 - January 2006
Robinson's May Company October 1998 - March 2001
Skills
Call Center, Customer Satisfaction, Customer Service, Data Entry, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, 10 Key, Cold Calling, Sales, Training, Call Centers, Process Improvement, Insurance, Customer Retention, Management, Budgets
Education
University of Phoenix 2012 — 2014
Associate's Degree, Business Administration and Management, General, 3.55
UnitedHealth Group June 2011 - Present
United Healthcare 2011 - Present
Skills
PMO, SDLC, Vendor Management, Project Portfolio..., PMP, Visio
Education
University of Phoenix 2004 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
UnitedHealth Group September 2011 - Present
Carlson Wagonlit Travel November 2010 - September 2011
BlueCross BlueShield of Minnesota November 2005 - February 2010
UnitedHealth Group (Evercare) January 1997 - November 2005
Allina/ Medica Healthplan January 1991 - January 1997
Skills
Health Insurance, Medicare, Medicaid, Process Improvement, Healthcare, Managed Care, HIPAA, Vendor Management, Insurance, Business Analysis, Project Management, Strategic Planning, Cross-functional Team..., Change Management, Business Process..., Healthcare Information..., Program Management, Operations Management, Healthcare Industry, Management, Business Process, Employee Benefits, Call Centers, Project Portfolio...
Education
University of Phoenix
Bachelor of Science Business Degree, Business/Commerce, General
Optum Technology December 2012 - Present
UnitedHealth Group June 2011 - December 2012
United Health Group February 2010 - June 2011
US Army (Deployed with Minnesota National Guard) January 2009 - March 2010
United Health Group August 2007 - February 2010
United Health Group December 2006 - August 2007
US Bank August 2001 - December 2006
US Army (Deployed with Oregon National Guard) August 2005 - November 2006
Oregon Army National Guard May 2004 - August 2005
United States Army Reserve February 1997 - February 2003
Skills
Six Sigma Green Belt, Process Improvement, Security, IT Audit, Active Directory, Computer Security, Integration, Troubleshooting, Project Management, Quality Assurance, Information Security, Technical Support, Six Sigma, Windows Server, Information Security..., Information Assurance, Business Requirements, Root Cause Analysis, Systems Development..., Subject Matter Experts, Project Planning, VPN, Networking, End User & Customer..., Lean IT, LEAN workout sessions, Lean Operations, Network Administration, HITRUST, Cost Reduction/Avoidance, Business and Technology..., Problem Management, Information Technology, SharePoint, Management, Visio, Leadership, SDLC, Analysis, IT Management
Education
University of Phoenix-Minneapolis/St Paul Campus 2011 — 2015
Bachelor’s Degree, Project Management
United States Army Warrior Leader Course (WLC) 2010 — 2010
Leadership
Baldwin-woodville 1994 — 1998
Diploma, High School
Assurant Group 2012 - Present
UnitedHealth Group 2007 - 2010
Florida Power & Light 2002 - 2007
Skills
Bilingual, Business, Events Coordination, Member Relations, Customer Service, Sales, Healthcare, Medicare, Medicaid, Medical Billing, Medical Staff Relations, Protection..., Open Enrollment, Banking
Education
Gold Coast
Health & Annuity
University of Phoenix-South Florida Campus
Business Administration and Management, General
OptumRx January 2013 - Present
OptumRx May 2011 - December 2012
UnitedHealth Group June 2008 - May 2011
UnitedHealth Group October 2007 - May 2008
Prescription Solutions July 2004 - September 2007
Prescription Solutions August 2003 - July 2004
Kimberly Skin Clinic January 2001 - January 2003
Skills
HIPAA, Managed Care, Time Management, Strategic Planning, Call Centers, Project Management, Administrative..., Customer Service, Insurance, Healthcare, Process Improvement, Management, Medicare, Recruiting, Marketing, Sales, Vendor Management, Call Center, Team Building, Procurement, Sales Management, Training
Education
University of Phoenix 2010 — 2012
Bachelor’s Degree, Business Administration, Management and Operations
American Career College - 2003 Pharmacy Technician
UnitedHealth Group March 2007 - Present
Skills
Management, Customer Service, Leadership, Process Improvement, Strategic Planning, Project Management, Microsoft Excel, Team Building, Insurance, Training, Healthcare
Education
University of Phoenix 2010 — 2015
Bachelor’s Degree, Business Management
Meritus AZ May 2015 - September 2015
UnitedHealth Group April 2009 - May 2015
American Express July 2005 - March 2009
MEGA Life and Health (Star HRG) June 2002 - May 2005
Schaller Anderson March 1998 - November 2001
Managed Care Solutions 1997 - 1999
MCI 1991 - 1995
Skills
SDLC, Process Improvement, Business Analysis, Vendor Management, Project Management, PMP, Program Management, MS Project, SharePoint, Troubleshooting, Visio, Data Warehousing, Software Documentation, Leadership, IT Management, IT Strategy, PMO, Information Technology, Business Intelligence, Requirements Gathering, Integration, Disaster Recovery, Requirements Analysis, IT Service Management, Healthcare Information..., Business Process, Software Project..., ITIL, Business Process..., Project Portfolio..., Enterprise Architecture, Cross-functional Team..., Change Management, Testing, Agile Methodologies, Software Development, Quality Assurance, Outsourcing
Education
University of Phoenix 1996 — 2000
UnitedHealth Group June 2004 - Present
Education
University of Phoenix 2001 — 2004
Bachelor's, Information Technology
Texas Capital Bank April 2014 - Present
Maxsys Solutions October 2013 - April 2014
Nationstar Mortgage April 2012 - September 2013
Symphonic Source May 2011 - March 2012
Bay and Bay Transfer July 2010 - May 2011
Ceridian March 2010 - July 2010
UnitedHealth Group January 2009 - February 2010
Talent Software May 2007 - January 2009
Explore Information Services July 2005 - May 2007
Corporate Services December 2004 - July 2005
Skills
.NET, WCF, C#, TFS, WPF, Microsoft SQL Server, Visual Studio, ASP.NET, Software Development, Entity Framework, Silverlight, XML, Subversion, Software Engineering, XAML, LINQ, SDLC, Agile Methodologies, Scrum, SQL Server, Salesforce.com, ADO.NET, Object Oriented Design, SOA, OOP, Cloud Computing, Application Development, Mercurial, Force.com, N-tier, Requirements Analysis, SQL, Web Services, JavaScript, HTML, Databases
Education
University of Phoenix 2007 — 2009
Bachelor of Science
Western International University 2005 — 2007
Associate of Arts
UnitedHealth Group March 2015 - Present
Pier 1 Imports November 2013 - April 2014
Paramount Pictures Home Entertainment 2005 - 2011
Washington Mutual HLC 2003 - 2005
Universal Pictures Home Entertainment 2000 - 2003
Twentieth Century Fox 1996 - 1999
Motown Records Company, L.P. 1992 - 1995
Xerox Corporation 1985 - 1992
Skills
Brand Management, Content Development, Media Planning, Multi-channel Marketing, Product Management, Strategy, Marketing Management, Creative Direction, Digital Marketing, Direct Marketing, Marketing Strategy, Integrated Marketing, Marketing, Strategic Planning, Digital Media, Entertainment, Advertising, Television, Digital Strategy, Product Development, Market Planning, Management, Leadership, Strategic Partnerships, P&L Management, CRM, Forecasting, Business Planning, Budgets, Competitive Analysis, Brand Development, Product Marketing, Sales, Social Media Marketing, Online Advertising, Project Management, Online Marketing, Marketing Communications, Email Marketing, Digital Distribution, Customer Insight, Market Research, Analytics, New Media, Marketing Research, Mobile Marketing, Market Analysis, E-commerce, Brand Awareness, Content Strategy
Education
University of Phoenix
BS, Business Administration
UnitedHealth Group November 2006 - Present
Education
University of Phoenix 2007 — 2010
Optum Technology October 2013 - Present
UnitedHealth Group July 2012 - Present
Prescription Solutions September 2009 - July 2012
Prescription Solutions March 2006 - September 2009
Prescription Solutions September 2004 - March 2006
Advantage Professionals September 2003 - July 2004
Prescription Solutions January 2000 - June 2003
US Navy February 1988 - January 2000
Skills
Microsoft SQL Server, SDLC, Disaster Recovery, IT Management, VMware ESX, Data Warehousing, VMware, Vendor Management, Windows, Integration, Servers, Active Directory, IT Strategy, Databases, Software Documentation, Data Center, IT Operations, Business Process..., Process Improvement, Visio, Management, ITIL, DNS, IIS, Virtualization, System Administration
Education
University of Phoenix
Bachelors of Science, Information Technology
Araphahoe Douglas Mental Health July 2015 - Present
Tek Source USA Inc. December 2014 - June 2015
Magellan Behavioral Health July 2013 - July 2014
Word of Truth Christian Fellowship September 2012 - January 2014
Youth Development Inc. August 2011 - May 2013
University of Phoenix October 2006 - December 2012
Word of Truth Christian Fellowship October 2011 - July 2012
UnitedHealth Group 2010 - 2011
Spectrum Juvenile Justice ( The Lincoln Center) June 2009 - June 2010
Skills
Psychotherapy, Adolescents, Psychology, Public Speaking, Mental Health, Social Services, Crisis Intervention, Leadership Management, Leadership Development, Therapists
Education
Moody Theological Seminary 2006 — 2010
Master Theology Studies, Theology Old Testament Studies
University of Phoenix 2000 — 2002
Master of Counseling, Marriage Family and Child Therapy
University of Phoenix 1998 — 2000
Bachelor of Science Business Management, Business Management
UnitedHealth Group October 2014 - Present
UnitedHealth Group July 2013 - October 2014
UnitedHealth Group January 2012 - July 2013
UnitedHealthcare October 2009 - March 2011
Superior Access January 2009 - October 2009
First American Specialty February 2007 - June 2008
Champs Sports April 2006 - July 2006
Automobile Club of Southern California February 2005 - April 2006
T-Mobile October 2004 - February 2005
AT&T Wireless January 2003 - September 2004
Skills
Sales, Direct Sales, Customer Service, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, Outlook, PowerPoint, Management, Training, Team Building, Strategic Planning, Team Leadership, Customer Satisfaction, Project Management, Access, Time Management, Account Management
Education
University of Phoenix 2007 — 2009
Business Administration and Management, General
South El Monte 1993 — 1997
Diploma
UnitedHealth Group October 2013 - Present
Texas Health Resources June 2012 - Present
Texas Health Resources September 2007 - Present
Skills
HIPAA, EHR, HL7, Visio, Business Process..., ITIL v3 Foundations..., Process Improvement, EDI, Software Implementation, Healthcare, Integration, Healthcare Management, Disaster Recovery, Systems Analysis, Software Documentation, Revenue Cycle, Health Information..., SharePoint, Hospitals, EMR, Program Management, ITIL, Business Analysis, Databases, Project Management, SQL, Change Management, Requirements Analysis, SDLC, Team Building, Analysis, IT Service Management, IT Operations, Troubleshooting, Vendor Management, Software Project..., PMP, PMO, Requirements Gathering, Business Process, Agile Project Management, Medicare, Provider Relations, Healthcare Industry, Project Delivery, Management, Managed Care, Windows, Medical Terminology, Crystal Reports
Education
University of Phoenix 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
University of Phoenix
Bachelor of science business management, Business Administration and Management, General
UnitedHealth Group June 2013 - Present
Aetna, INC. October 2007 - March 2013
IBM August 1997 - July 2007
Prudential Healthcare August 1996 - August 1997
Chubb Insurance January 1986 - August 1996
Skills
SDLC, Vendor Management, PMP, Process Improvement, MS Project, Resource Management, Project Management, Business Analysis, Business Process..., Insurance, Software Project..., Requirements Gathering, Requirements Analysis, PMO, Solution Architecture, Project Portfolio..., Risk Management, Stakeholder Management, Service Delivery, Release Management, Business Process, IT Strategy, Business Process..., Scope Management, Business Transformation, Business Intelligence, Virtual Teams, Change Management, Waterfall, Integration, Team Leadership, IT Management, SharePoint, Requirements Management, Business Requirements, Agile Methodologies, Outsourcing, Project Governance, Offshoring, CMMI, Governance, User Acceptance Testing, Cross-functional Team..., Agile Project Management, Project Planning, Project Delivery, Leadership
Education
University of Phoenix 2000 — 2008
BS, Business Administration and Management, General
ICHS
Amerigroup April 2013 - Present
Amerigroup Corporation July 2009 - March 2013
Amerigroup Corporation August 2009 - February 2011
Prescriptoin Solutions June 2009 - June 2009
Thornburg Mortgage April 2005 - June 2009
State of New Mexico June 2005 - June 2008
Lovelace Health Plan April 2004 - April 2005
American Red Cross Grand Canyon Chapter 1999 - 2004
UnitedHealthcare 1999 - 2004
UnitedHealth Group 1995 - 2004
Education
University of Phoenix 2002 — 2004
Healthcare Administration
Accenture February 2015 - Present
Accenture October 2008 - March 2015
Accenture December 2006 - October 2008
KCI USA April 2006 - December 2006
UnitedHealth Group September 2004 - April 2006
Skills
Strategic Sourcing, Spend Analysis, Procure-to-Pay, Supply Management, Procurement, Outsourcing, Program Management, Business Process..., Offshoring, BPO, Sourcing, Shared Services, Operational Excellence, Process Improvement, Leadership, Operations Management, Performance Management, Strategy
Education
University of Phoenix 2005 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
The University of Texas at San Antonio
Bachelor of Arts (B.A.), Sociology
Wells Fargo Default Servicing - Claims Division May 2015 - Present
Wells Fargo Home Mortgage August 2012 - Present
Wells Fargo Home Mortgage February 2006 - August 2012
Allianz Life 2001 - 2004
UnitedHealth Group 1998 - 2000
Norwest Bank 1999 - 1999
Skills
Loan Servicing, Mortgage Servicing, Cross Functional Team..., Team Leadership, Highly detail oriented, Written & Verbal..., Quality Auditing, Public Speaking, Multi Tasking, Communication Skills, Follow-through Skills, Collaborative Problem..., Accountability, Time Management, Analytical Skills, Relationship Management, Job Coaching, Investigative Research, Writing, Fixed Annuities, Variable Annuities, Keen Listener, Constructive Feedback, Mortgage Underwriting, Residential Mortgages, Analysis, Access, Business Analysis, Process Improvement, Risk Management
Education
University of Phoenix
Associate's degree
Optum Shared Services October 2013 - Present
Mary Kay Inc. March 2008 - Present
UnitedHealth Group September 2011 - October 2013
Massage Envy August 2010 - May 2011
Union Bank March 1998 - April 2006
Skills
Medical Coding, ICD-9, CPT, Clinical Research, Claim, Customer Service, Team Building, Marketing, Small Business, Sales, Training, Coaching, Leadership, Strategic Planning, Public Speaking
Education
University of Phoenix 2004 — 2006
Master's degree, Business Administration and Management, General, 3.64
Encinal High School 1982 — 1985
Diploma, General Studies
United Health Group May 2007 - Present
UnitedHealth Group 1985 - Present
United Health Group - Uniprise Segment 1999 - 2005
Skills
Accounting, Cost Accounting, Due Diligence, Healthcare, Managed Care
Education
University of Phoenix
Bachelors, Accounting
Mercy Care Plan February 2014 - Present
UnitedHealth Group October 2012 - September 2013
Health Choice Arizona May 2009 - July 2012
Health Choice Arizona January 2007 - May 2009
Health Choice Arizona March 2006 - December 2006
Maricopa Integrated Health System October 2005 - March 2006
Maricopa Managed Care System January 2005 - September 2005
Maricopa Managed Care System March 2004 - January 2005
Maricopa Managed Care System April 1999 - March 2004
Skills
Contract Negotiation, Managed Care, Healthcare, Customer Service, Provider Relations, Credentialing, Claims Resolution, Network Development, Provider Contracting, HIPAA, Medicaid, Medicare, Provider Network..., Health Policy, Provider Education, Process Improvement, TRICARE, Healthcare Reimbursement, Physician Network..., PPO, Hospitals, Access, Visio, Insurance, Data Analysis, Healthcare Industry, Medical Billing, Healthcare Information..., Physicians, Health Insurance, Healthcare Consulting, HMO, Healthcare Management, EHR, Revenue Cycle, Medical Coding, Physician Relations, EMR, CPT, Practice Management, ICD-9, Quality Improvement, Revenue Cycle Management, Home Care, Medical Terminology, Medical Compliance, Utilization Management, Disease Management, Informatics, Nursing
Education
University of Phoenix 2006 — 2009
BSBM
UnitedHealth Group May 2015 - Present
Blue Cross and Blue Shield of Kansas City June 2013 - May 2015
Wellmark May 2008 - April 2013
Wellmark March 2004 - May 2008
Wellmark October 2001 - March 2004
Wellmark April 2000 - October 2001
Skills
Health Insurance, Employee Benefits, Cross-functional Team..., Strategy, Proposal Writing, Sales, Insurance, Program Management, Marketing, Leadership, Training, Analysis, Business Process, Project Management, Data Analysis, Process Improvement
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Marketing and Communications
William Penn University 2011 — 2013
Associate's Degree, Leadership Studies, 3.9
Texas Ear, Nose & Throat Specialists, PA July 2013 - Present
UnitedHealth Group November 2010 - June 2014
Pediatric Healthcare of Northwest Houston 2008 - 2010
Vienna Pediatrics 2004 - 2008
Healthways Family Medical Center February 1998 - September 2004
Skills
HIPAA, Medicare, Medicaid, Medical Terminology, Medical Billing, Healthcare, CPT, Healthcare Management, ICD-9, Medical Coding, Healthcare Information..., Managed Care, Healthcare Industry, Health Insurance, Medical Records
Education
University of Phoenix 2014 — 2016
Master of Business Administration (MBA), Project Management
University of Phoenix 2009 — 2013
Bachelor's of Science, Healthcare Administration
UnitedHealth Group August 2013 - Present
Ohio Valley General Hospital October 2009 - January 2013
Tre rivers assessment March 2009 - August 2009
commonwealth medical center November 2005 - December 2008
Highmark March 2003 - November 2005
Intracorp June 2000 - March 2003
Intracorp June 1992 - June 2000
Sewickley valley hospital 1986 - 1992
Aliquippa Community Hospital 1984 - 1986
Southside Hospital June 1983 - June 1984
Skills
Healthcare, Hospitals, Clinical Research, Case Managment, Nursing, Case Management, Medical/Surgical, Medicine, Patient Safety, Pediatrics, Quality Improvement, Treatment, Physicians, Utilization Review, Disease Management
Education
University of Phoenix 2008 — 2010
Bachelor of Science, Health Care Administration
Community College of Beaver County
Associates Degree, Nursing
LifeVantage Corporation June 2014 - Present
UnitedHealth Group February 2006 - October 2011
Comerica Bank March 1999 - February 2006
Skills
Entrepreneurship, Team Building, Leadership, Process Improvement, Marketing, Healthcare, Management, Strategic Planning
Education
University of Phoenix
UnitedHealth Group August 2015 - Present
ProHealth Solutions, LLC June 2007 - July 2015
Skills
Physician Relations, Healthcare, Customer Service, EMR, Healthcare Information..., Healthcare Management, Hospitals, Revenue Cycle, EHR, Physicians, Quality Improvement, Healthcare Consulting, Practice Management, HIPAA, Revenue Cycle Management
Education
University of Phoenix 2012 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management
UnitedHealth Group March 2015 - Present
Indiana University Health June 2010 - March 2015
Skills
Customer Service, Healthcare, Leadership, Process Improvement, Team Building, Microsoft Excel, Program Development, Hospitals, Data Analysis, Reporting & Analysis, Team Leadership, Toad for Data Analyst, Creative Problem Solving, Critical Thinking, Operations
Education
University of Phoenix 2006 — 2010
Bachelor of Science (B.S.), Health Administration/ Information Systems
Mauney and Assoicates April 2015 - Present
Lexington Creek Elementary January 2015 - Present
Heritage Rose Elementary September 2012 - January 2015
Medical Research Consultants September 2011 - May 2012
Heritage Health Systems August 2006 - January 2010
UnitedHealth Group February 2005 - August 2006
HCA Healthcare Co January 2003 - February 2005
Aetna US Healthcare January 2000 - January 2002
Aetna US Healthcare January 2000 - January 2002
Harris County Hospital District January 1997 - January 2000
Skills
Hospitals, Access, Data Entry, Human Resources, Employee Benefits, Team Building, Leadership, Time Management, Research, Call Centers, Software Documentation, Budgets, Microsoft Excel, Program Management, Process Improvement, Data Analysis, Microsoft Word
Education
University of Phoenix 2010 — 2013
Bachelor of Business Administration (BBA), Business Adminstration
Ultrasound Diagnostic School 1996 — 1996
Medical Assistant Certification, Medical/Clinical Assistant
UnitedHealth Group May 2014 - Present
The Meadow of Leipsic January 2014 - April 2014
Aflac October 2013 - January 2014
Catholic Health Partners March 2012 - May 2013
St. Rita's Medical Center February 1987 - March 2012
Skills
Accident Insurance, Health Insurance, Licensed to Sell..., Registered Nurses, Licensed Life & Health..., Healthcare Information..., EMR, Utilization Review, Hospitals, Patient Safety, BLS, Acute Care, Healthcare, ICU, Medical/Surgical, Telemetry
Education
University of Capella 2011 — 2016
Bachlors, Business Administration and Management, General
University of Phoenix 2009 — 2011
Health Care Management
Lima Technical College 1983 — 1986
Associates, Nursing
UnitedHealth Group March 2015 - Present
Fredrickson Communications May 2013 - March 2015
PJS Development Corporation October 2011 - January 2014
Target January 2013 - March 2013
Be The Match operated by National Marrow Donor Program August 2012 - February 2013
SPIRE Federal Credit Union October 2011 - April 2012
Medtronic October 2005 - July 2011
Medtronic July 2003 - October 2005
Medtronic January 2003 - July 2003
Medtronic September 2001 - January 2003
Skills
Medical Devices, Cross-functional Team..., Process Improvement, Leadership, Team Building, Training, Healthcare, Project Management, SAP, Customer Service, Strategic Planning, Coaching, FDA, Change Management, Team Leadership, Business Analysis, Organizational..., Leadership Development, Sales, Recruiting, Siebel, Articulate Suite, Storylines, Captivate, Technical Writing, Instructional Design, Instructor-led Training, Program Management, Management
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Organizational Leadership
University of Phoenix 2004 — 2011
Bachelors of Science, Marketing
Allstate September 2013 - Present
EriKati Photography 2014 - 2015
EriKati Photography 2014 - 2015
EriKati Photography 2014 - 2015
Allstate January 2013 - September 2013
Adcomm Digitel March 2012 - December 2012
Liberty Medical Supply February 2011 - June 2012
Simply Wireless September 2011 - March 2012
Erik R. Crowell, Inc. June 2011 - December 2011
UnitedHealth Group March 2009 - June 2010
Skills
Information Security..., Technology Needs..., Network Security, Organizational..., Organizational..., Strategic Planning, Training Delivery, Social Networking, Network Administration, Network Design, Network Engineering, Information Security, Technology, Microsoft Technologies, Performance Management, Process Improvement
Education
University of Phoenix 2011 — 2013
Associate of Arts (AA), Information Technology, A
University of Phoenix 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Network and System Administration/Administrator, Senior
UnitedHealth Group April 2011 - Present
El Paso Health and Rehab September 2006 - December 2008
Skills
Public Speaking, Team Building, Strategic Planning, Leadership, Leadership Development, Entrepreneurship, Public Relations, Training, Social Networking, Nonprofits, Negotiation, Sales, Management, Fundraising, Coaching, Healthcare, Marketing, Budgets
Education
University of Phoenix 2006 — 2008
Masters, Business Administration
University of Phoenix 2003 — 2006
Bachelor's degree, Human Services, General
UnitedHealth Group June 2013 - Present
UnitedHealth Group March 2011 - June 2013
UnitedHealth Group November 2006 - March 2011
UnitedHealth Group April 2004 - November 2006
UnitedHealth Group October 2000 - April 2004
Skills
Medicare, HIPAA, Health Insurance, Healthcare Management, Medicare Advantage, Managed Care, Medicaid, Healthcare, Provider Relations, Health Policy, Cross-functional Team..., Healthcare Industry, Vendor Management, Insurance, Strategy, Training, Business Process..., Employee Benefits, Healthcare Consulting, Management, Medicare Part D, Network Development, Software Documentation, Disease Management, Process Improvement, Healthcare Information..., Pharmacy Benefit..., HMO, EHR
Education
University of Phoenix 2004 — 2005
Master of Arts (M.A.), Organizational Management
University of Phoenix
Bachelor of Science (B.S.), Business Management
Humility of Mary Shelter January 2008 - Present
UnitedHealth Group March 2011 - March 2014
Skills
Healthcare, Managed Care, Software Documentation, Healthcare Management, Hospitals, Research, Strategic Planning, Public Speaking, Customer Service, Team Building, PowerPoint, Training, Microsoft Excel, Account Management, Microsoft Word, Coaching, Microsoft Office, Sales
Education
University of Phoenix 2005 — 2007
Bachelor's degree, Business Administration and Management, General
UnitedHealth Group November 2006 - Present
HealthSouth May 1997 - February 2003
Skills
Case Management, Denials/Appeals, Health Insurance
Education
University of Phoenix 2009 — 2011
BSN, Nursing Education
University of Phoenix 2008 — 2011
Bachelor's degree, Nursing Science, Honors
UnitedHealth Group June 2014 - Present
UnitedHealth Group June 2012 - June 2014
Texas A&M University August 2010 - May 2012
Skills
Higher Education, University Teaching, Student Affairs, Adult Education, Clinical Research, Data Analysis, Public Speaking
Education
University of Phoenix
Master of Science (M.S.), Health/Health Care Administration/Management
University of Phoenix
Master of Science (MS), Nursing
Liberty Mutual Insurance March 2014 - Present
Long Term Care Partners October 2013 - February 2014
UnitedHealth Group January 2013 - September 2013
The Scott Lawson Companies October 2009 - December 2009
Concord Hospital January 2007 - May 2008
Caring Family Dentistry July 2004 - September 2005
Skills
Customer Service, Insurance, Call Centers
Education
University of Phoenix 2014 — 2016
Associates, Accounting
Coe Brown Academy 1995 — 1999
UnitedHealth Group July 2014 - Present
St. Barnabas Hospital May 1996 - August 1999
Skills
Microsoft Excel, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Kearny High School 1983 — 1987
Christ Hospital Nursing School
Associate's degree, Nursing
University of Phoenix
Bachelor of sceince, Nursing Science
Kaiser Foundation Health Plan January 2012 - Present
Kaiser Permanente November 2009 - December 2012
UnitedHealth Group October 2008 - November 2009
Exodus Recovery, Inc October 2007 - October 2008
Kaiser Permanente April 2007 - September 2007
KForce Staffing at Kaiser Permanente March 2006 - February 2007
Kelly Services at Healthnet of CA August 2005 - November 2006
Spherion Staffing at Kaiser Permanente February 2006 - March 2006
Brotman Medical Center September 2003 - August 2005
Globe Aviation Security September 2001 - September 2002
Skills
Medical Billing, Time Management, Insurance, Management, Customer Service, Medical Records, Spreadsheets, Claim, Auditing, Research, Finance, Healthcare Information..., Access
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Phoenix 2005 — 2009
Bachelors of Science, Healthcare Administration
Bryman College 2002 — 2003
Certificate, Medical Billing and Coding
MedImpact Healthcare Systems, Inc. March 2013 - Present
MPScribe International Network February 2003 - December 2012
UnitedHealth Group 2005 - 2011
UnitedHealth Group September 2005 - June 2006
Kaiser Permanente August 1992 - December 2004
Skills
Access, Microsoft Word, Microsoft Excel, Microsoft Office, AS400 system, CRM, Document Management, Business Process..., Business Analysis, Medicare, Healthcare Industry, Disease Management, Provider Relations, Pharmacy Benefit..., Managed Care, Medicare Part D, Healthcare Management, Health Insurance, Wellness, Health Plan Operations, Medicare Prescription..., Medical Terminology, Medicine, Visio, Pharmacy
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
U.S. Colleges 2001 — 2002
Certificate, Medical Transcription/Transcriptionist, Honors
Cypress Junior College
Computer Science
Western High School
HS Diploma
UnitedHealth Group Claims AdjusterAlternative Risk Services1996 - 2004
Skills
Medicare, Visio, Insurance, EMR, EHR, Strategic Planning, SharePoint, Microsoft Excel, Data Analysis, SDLC, Program Management, Microsoft Word, PowerPoint
Education
University of Phoenix 2010 — 2012
Health/Health Care Administration/Management
UMKC
UnitedHealth Group August 2013 - Present
Cape Medical Supply March 2012 - May 2013
Skills
Healthcare Information..., Microsoft Office, Medicare, HIPAA, EHR, Medicaid
Education
University of Phoenix 2011 — 2014
Associate of Arts (AA), Healthcare Administration
Churchill County Community College 2002 — 2003
CVS Pharmacy April 2008 - Present
H&R Block December 2009 - April 2010
UnitedHealth Group September 2007 - January 2008
Skills
Excellent writing and...
Education
University of Phoenix 2010 — 2012
Master's degree, Business Administration Accounting
University of the West Indies, Mona Campus Jamaica 2004 — 2007
Bachelor's degree, Management Studies, Accounting
Peoples Health May 2013 - Present
Peoples Health March 2012 - Present
Peoples Health June 2011 - March 2012
UnitedHealth Group May 2007 - September 2009
Skills
Customer Service, Spreadsheets, Process Scheduler, Medicaid, Time Management, Call Centers, Direct Patient Care, Prior Authorization, ICD-9, Medical Diagnostics, ICD-10, Team Building, Access, Healthcare, Outlook, Medicare, Management, Managed Care, Microsoft Office, Data Entry, Microsoft Excel
Education
University of Phoenix 2013 — 2017
Bachelor of Science Health Care Administration, Health/Health Care Administration/Management, 3.12
L.A. Care Health Plan August 2010 - Present
UnitedHealth Group February 2006 - September 2009
PacifiCare Health Systems April 1997 - February 2006
Skills
Healthcare Information..., Managed Care, Healthcare, HIPAA, Process Improvement, Medicare, Healthcare Management, Health Insurance, Healthcare Industry
Education
University of Phoenix
NTT DATA Corporation November 2011 - Present
Galmont Consulting April 2011 - September 2011
UnitedHealth Group August 2008 - May 2011
DuPage County Health Department January 2001 - June 2007
MacNeal Hospital 1997 - January 2001
Skills
Software Project..., SDLC, PMO, Business Analysis, Program Management, Agile Methodologies, Project Portfolio..., Vendor Management, Integration, Project Delivery, Project Management, IT Strategy, Requirements Gathering, MS Project, Business Process, Business Intelligence, Critical Care..., Liasion - External &..., Trainer, Coach & Mentor, Insurance Billing and..., ICD-9, Change Management, Electronic Medical..., Consultant, team bui, Team Building, Process Improvement, Cross-functional Team..., Analysis, Management, Leadership, Business Requirements, Resource Management
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
St Francis School of Nursing
Associate's degree, Registered Nurse
Xerox April 2013 - August 2013
UnitedHealth Group August 2010 - April 2013
Convergys August 2005 - May 2009
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Healthcare Information Systems
University of Phoenix 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
UnitedHealth Group March 2007 - Present
Education
University of Phoenix 2003 — 2007
Bachelor of Science (BS), Computer Science
National Presto Industries April 2014 - Present
UnitedHealth Group June 2009 - April 2014
Skills
Healthcare, Customer Service, Microsoft Excel, Process Improvement, Microsoft Word, Management, Insurance, Medicare, Training, Outlook
Education
University of Phoenix
Associate's degree, Business Administration, Human Resources
UnitedHealth Group July 2013 - Present
Skills
Healthcare Management, HIPAA, Healthcare Information..., Hospitals, Medicare
Education
University of Phoenix-Phoenix-Hohokam Campus 2013 — 2015
UnitedHealth Group October 2014 - March 2015
The University of Arizona July 2012 - November 2013
Skills
Customer Service, Microsoft Office, Nonprofits, Community Outreach, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, Volunteer Management, Fundraising
Education
University of Phoenix
Associate's degree, Healthcare Administration
UnitedHealth Group August 2004 - Present
UnitedHealth Group June 2002 - August 2004
Skills
Healthcare, Customer Service, Leadership, Process Improvement, Management, Strategic Planning, Project Management, Team Building, Healthcare Management, Training, Public Health
Education
University of Phoenix 2003 — 2005
Master of Business Administration (M.B.A.), Emphasis in Healthcare Managment
University of Phoenix 1999 — 2001
Bachelor's degree, Business Management
Chicago Heart and Vascular Consultants, Ltd. April 2015 - Present
UnitedHealth Group 2012 - 2013
Skills
Customer Service, Healthcare, Management, Microsoft Excel
Education
University of Phoenix 2005 — 2016
DOCTORATE IN HEALTHCARE ADMINISTRATION, HEALTHCARE ADMINISTRATION
University of Phoenix 2004 — 2015
MBAHM, MASTERS OF BUSINESS IN HEALTHCARE MANAGEMENT
Specialists On Call, Inc. September 2014 - Present
Magellan Behavioral Health March 2010 - September 2014
UnitedHealth Group March 2003 - February 2010
UnitedHealth Group April 2001 - March 2003
Education
University of Phoenix 2009 — 2010
Associate’s Degree, Business Administration and Management, General