UnitedHealth Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. Headquarters: Minnetonka, Minnesota, United States CEO: David S. Wichmann (Sep 1, 2017–) Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
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18,012 UnitedHealth Group employees in database. Find out everything there's to know about UnitedHealth Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealth Group Employees
UnitedHealth Group May 2014 - Present
LogistiCare September 2012 - May 2014
Yale-New Haven Hospital August 2010 - December 2010
Seychelles Boutique October 2006 - September 2010
Skills
Customer Service, Public Speaking, Training, Microsoft Excel, Social Networking, Applicant Tracking..., Talent Acquisition, Research, Employee Relations, Leadership, Event Planning, Coaching, Team Building, Staffing Services, Outlook, Sales, Social Media, Microsoft Word, PowerPoint, Performance Management, Temporary Placement, Time Management, Editing, Event Management, Marketing, Human Resources
Education
Albertus Magnus College 2013 — 2015
Associate's degree, Human Services/ Sociology, A
Hamden High School 1999 — 2003
Diploma, Human Services, General
WellCare Health Plans June 2015 - Present
UnitedHealth Group February 2013 - March 2015
Centene Corporation January 2005 - November 2012
Centene Corporation June 2005 - November 2011
Compliance and Government Affairs, Cenpatico Behavioral Health January 2005 - January 2007
UM Compliance, Sierra Health Services January 2003 - January 2005
PacifiCare January 2002 - January 2003
CIGNA Behavioral Health March 2001 - May 2002
Magellan Behavioral Health Services January 1999 - January 2001
Highmark BCBS March 1998 - March 1999
Skills
Provider Relations, Disease Management, Health Policy, Healthcare Information..., Network Development, Case Managment, Hospitals, Health Insurance, Clinical Research, Process Improvement, Managed Care, Home Care, Physicians, Healthcare Consulting, Quality Improvement, Nursing, Software Documentation, Policy, HMO, Case Management, Healthcare Industry, Medicare, HIPAA, Medicaid, Healthcare, Healthcare Management, Utilization Management, Leadership
Education
The George Washington University 2009 — 2010
Post Graduate Certificate, Health Care Compliance
Duquesne University 1998 — 2000
MSN, Nursing Administration
Alderson-Broaddus College 1970 — 1974
BSN, Nursing
Grand Casino Mille Lacs April 2005 - Present
Grand Casino Mille Lacs 2005 - 2014
Allianz January 2005 - September 2005
UnitedHealth Group 2001 - 2004
US Bank 1998 - 2001
Deluxe Corporation 1982 - 1998
Deluxe Corporation 1982 - 1998
Deluxe Corporation 1982 - 1998
Skills
Marketing Communications, Enrollments, Contracting, Assessment, Data Gathering, Diagnosis, Feedback, Planning, Training Facilitation, Instructional Design, Intervention, Evaluation, Follow-Up, Transfer of Training..., Change Management, Supervisory Experience, Project Management, ServSafe Instructor and..., Human Performance..., Training, Leadership Development, Project Planning, Employee Training, Team Building, Management, Budgets, Strategic Planning, Coaching, Leadership, Succession Planning, Employee Engagement, Human Resources, Program Management, Strategy, Staff Development, Performance Consulting, Policy, Organizational..., Personnel Management, Training Delivery, Workshop Facilitation, Call Centers, Recruiting, Employee Benefits, Customer Satisfaction, Executive Coaching, Team Leadership, Talent Management, 360 Feedback, Operations Management
Education
Alexandria Technical College 2005 — 2007
Associate of Applied Science (A.A.S.), Hotel-Restaurant Management
South Dakota State University
B.S., Printing Management
University of Minnesota
Associate of Science, Training & Development
University of St. Thomas
M.A., Human Resource Development
UnitedHealth Group January 2014 - Present
UnitedHealth Group August 2011 - January 2014
Safeway 2008 - 2009
Skills
Healthcare, Medicare, HIPAA, Process Improvement, Medicaid, Managed Care, Healthcare Information..., Healthcare Management, Access, Microsoft Excel, Financial Analysis, Pharmacy Benefit..., Medicare Part D, Pharmacy, ICD-9
Education
American Career College-Anaheim
Pharmacy Technician/Assistant
UnitedHealth Group October 2014 - Present
UnitedHealth Group January 2012 - October 2014
UnitedHealth Group July 2011 - January 2012
RiverWood Bank May 2010 - July 2011
Skills
Data Analysis, Access, Medicare, Microsoft Excel, Outlook, Insurance, Software Documentation, Management, Problem Solving, Microsoft Word, Healthcare, Analysis, Process Improvement, Team Building, Leadership, Project Management, Health Insurance, PowerPoint, Training, Teamwork
Education
Bemidji State University 2005 — 2010
Bachelor's of Science, Criminal Justice/Police Science
Alexandria Technical College 2008 — 2008
Certificate, Law Enforcement Skills
Mahnomen ISD #432 September 2011 - Present
Lakes Country Service Cooperative October 2009 - September 2011
New York Mills ISD #553 January 2005 - October 2009
UnitedHealth Group August 2004 - December 2004
Eschelon Telecom June 2004 - September 2004
Skills
Active Directory, vSphere, 2008 R2, Microsoft Exchange, VMware, Windows Server, Windows 7, Troubleshooting, Citrix, SharePoint, Network Administration, VPN, Wireless Networking, Network Security, DNS, Cisco Technologies, Firewalls, Networking, Servers, XP, Virtualization
Education
Alexandria Technical College 2002 — 2004
A.A.S., Computer and Voice Networking
Wadena/Deer Creek High School 1997 — 2002
Virtual Edge 360 April 2015 - Present
GAIA Tours June 2012 - Present
AKOS Signs August 2013 - March 2015
UnitedHealth Group January 2013 - March 2014
United American Insurance Company January 2013 - March 2014
Gourmet Blending Company June 2011 - March 2014
Gourmet Gift Land March 2012 - July 2013
Baptist Bible Fellowship International May 2002 - October 2011
Edgewood Baptist May 2000 - May 2002
Penny Power January 1998 - May 2000
Skills
Videography, Photography, Responsive Web Design, Graphic Design, Logo Design, Brochures, Branding & Identity, Layout, Web Design, Advertising, Graphics, Banners, Marketing, Leadership, HTML5, CSS3, JavaScript, jQuery, WordPress, Photoshop, Illustrator, InDesign, Edge Animate, JSON, JSONP, AJAX, XML, Bootstrap, Foundation 5, jQuery Mobile, Apache Flex, Flash Builder, Flash Professional, Dreamweaver, Magazines, Adobe Creative Suite, Video Production, Newsletters, Mac, Editing
Education
University of Denver 2014 — 2015
Information and Communications Technology Mobile Web Development, Masters in Mobile Web Application Development
American Academy of Art 1991 — 1994
Graphic Design, Illustraion, Advertising, Graphic Design
Baptist Bible College 1996 — 2000
Bachelor of Arts (B.A.), Missions/Missionary Studies and Missiology
IHeartkids Childcare April 2013 - Present
Centrix Transit August 2014 - Present
UnitedHealth Group May 2010 - July 2013
Lasata sernor February 2012 - October 2012
Wells Fargo Home Mortgage May 2009 - June 2010
Skills
Early Childhood..., Lesson Planning, Customer Satisfaction, Day Care, Babysitting, Preschool, Online Advertising, Social Media, Teaching, Early Childhood..., Early Childhood Literacy, Records Management, System Development, Transportation, Parent-Teacher...
Education
Alverno College
Apple June 2015 - Present
Higher One November 2014 - March 2015
Webster Bank July 2013 - July 2014
Source Medical October 2007 - April 2011
NewAlliance Bank October 2003 - August 2007
UnitedHealth Group November 2000 - May 2003
Skills
Software Quality..., Software Installation, Software Training, Software Implementation, SQL Server, Problem Solving, Sales Support, Customer Service, Written Skills, Research, System Testing, Sales, Direct Sales, Ensemble, Management, Banking, Retail Banking, Sales Operations, Hands-on Training, Business Development, Operating Systems, Process Improvement, Negotiation, Microsoft SQL Server, Troubleshooting
Education
Albertus Magnus College 2000 — 2002
Associate's degree, Business Administration and Management, General
UnitedHealth Group December 2014 - Present
Heritage College & Heritage Institute May 2012 - September 2014
Platt College May 2010 - March 2012
Platt College September 2003 - August 2008
Skills
Adult Education, Higher Education, Student Affairs, Teaching, Public Speaking, Community Outreach, Program Development, Educational Leadership, Curriculum Development, Curriculum Design, Career Counseling
Education
Mid-America Christian University 2009 — 2011
Southern Nazarene University 2008 — 2009
Amarillo College
e-Builder December 2014 - Present
ADT February 2013 - April 2014
Travelers September 2012 - February 2013
UnitedHealth Group 2010 - 2012
Travelers 2009 - 2010
MassMutual Financial Group 2007 - 2009
The Hartford 2003 - 2007
Skills
Program Management, Process Improvement, Project Management, Resource Management, Risk Management, Business Analysis, Project Planning, Operations Management, Strategic Planning, Change Management, Leadership, PMO, Strategy, Security, Business Intelligence, Budgets, Integration, Training, PowerPoint, Management, Project Portfolio..., SharePoint, Project Delivery, Quality Assurance, Performance Management, Consulting, Team Management, Team Building, Leadership Development, Vendor Management
Education
Albertus Magnus College
B.S., Business Management / Economics
New Fairfield High School 1975 — 1979
HS
Smart and Final April 2014 - Present
Aqua Knowledge November 2013 - Present
College View Elementary School October 2013 - Present
UnitedHealth Group April 2014 - October 2014
CVS Pharmacy October 2012 - October 2013
B. Braun Medical July 2013 - September 2013
PharMerica May 2013 - June 2013
Target April 2013 - May 2013
Unity Community Church June 2008 - July 2010
Unity Community Church September 2007 - September 2009
Education
American Career College 2012 — 2013
Technical Diploma, Pharmacy Technician/Assistant
Slalom Consulting October 2013 - Present
Target May 2012 - October 2013
Accenture June 2010 - May 2012
UnitedHealth Group July 2007 - June 2010
Mercer HR Consulting April 2006 - June 2007
ev3 Inc June 2003 - April 2006
Personnel Decisions International January 2003 - February 2003
Skills
Organizational..., Change Management, Human Resources, Organizational Design, Talent Management, Performance Management, Management Consulting, Organizational..., Business Process..., Process Improvement, Leadership Development, Employee Engagement, Succession Planning, Talent Acquisition, Onboarding, Business Analysis, Project Management, Program Management, Employee Relations
Education
Alliant International University-San Francisco Bay 2007 — 2010
Master's, Organizational Development
St. Olaf College 1999 — 2003
Bachelor's, Psychology, Management Studies
UnitedHealth Group November 2013 - Present
Health Care, Insurance, Exchanges Product Development July 2012 - Present
WellCare Health Plans, Inc. April 2006 - July 2012
WellCare Health Plans, Inc. January 2010 - November 2011
WellCare Health Plans March 2006 - January 2010
Aon Consulting April 2003 - March 2006
Towers Watson August 2002 - April 2003
Hewitt Associates 1997 - 2002
Skills
Marketing Communications, Medicare, Employee Benefits, Insurance, Medicaid, Product Management, Program Management, Cross-functional Team..., Health Insurance, HIPAA, Healthcare Consulting, Healthcare, Strategic Planning, Leadership, Training, Managed Care, Marketing, Management, Project Management, Provider Relations, Health Policy, Process Improvement, Medicare Part D, HMO, Healthcare Industry, Network Development, Competitive Analysis, Vendor Management, Benefits Administration, Medicare Prescription..., Medicaid Managed Care, Networking, Compliance, Medicare Advantage
Education
University of Tampa - John H. Sykes College of Business
MBA, Management
Albertus Magnus College
Bachelor of Science (BS), Business Management
N/A
UnitedHealth Group August 2011 - Present
The Gray Area October 1997 - Present
Skills
SharePoint, Project Management, Agile Methodologies, Strategic Planning, Team Building, Business Analysis, User Interface Design, Administration, Business Intelligence, Customer Relations, Governance, Integration, Innovation, Training & Development, User Experience, Vendor Management, CSS, Marketing Strategy, Recruiting, Customer Service, System Administration, Training, Management, SharePoint Designer, Marketing, Analysis, Requirements Gathering, Adobe Creative Suite, Web Project Management, Project Planning, Web Development, Account Management, Content Management, Information Architecture, Requirements Analysis, CMS, SDLC, CRM, Process Improvement, Emotional Intelligence, Analytics, Scrum, Digital Marketing, HTML, Software Documentation, Testing, Solution Architecture, Leadership, Enterprise Software, InfoPath
Education
American Intercontinental University
Design & Visual Communications
New Horizons
Microsoft Technical, Microsoft SharePoint
Optum March 2013 - Present
UnitedHealth Group January 1989 - March 2013
Skills
Inpatient, Critical Care, Patient Safety, Telemetry, Hospitals, EMR, Patient Education, Nursing Education, Adult Nurse Practitioner, BLS Instructor, Long Term Care
Education
Villanova University 2010 — 2012
Post Master's, Adult Nurse Practioner
University of Phoenix 2006 — 2009
MSN, Nursing Education
St. Joseph's College (ME) 1995 — 2005
BSN, Registered Nursing/Registered Nurse
Alvernia College 1979 — 1981
ADN, Registered Nursing/Registered Nurse
UnitedHealth Group December 2014 - Present
Wheaton Franciscan Healthcare January 2011 - Present
Alverno College August 2014 - May 2015
Wheaton Franciscan Healthcare March 2014 - August 2014
Wheaton Franciscan Healthcare June 2009 - December 2010
Alverno College September 2007 - December 2010
Skills
Patient Education, Nursing, Hospitals, Healthcare, Medical/Surgical, Health Education, Direct Patient Care, Communication Skills, ICU, Patient Advocacy, ACLS, Quality Patient Care, Pediatrics, Internal Medicine, Critical Care, Nursing Education
Education
Alverno College 2011 — 2013
Master of Science, Family Nurse Practitioner, Nursing - Graduate December 2013
Alverno College 2006 — 2010
Bachelor of Science, Nursing
UnitedHealth Group February 2015 - Present
Optum September 2013 - February 2015
Red Cedar Solutions Group December 2009 - September 2013
Sears Holdings Corporation October 2009 - December 2009
Crowe Horwath LLP June 2009 - August 2009
Albion College 2005 - 2009
Maysteel LLC May 2008 - December 2008
Skills
Research, Project Management, Data Analysis, Program Management, Leadership, SQL, Business Analysis, Requirements Gathering, Microsoft Excel, Project Planning, Statistics, Strategy, Grant Writing, Management, SDLC, Microsoft Office
Education
Albion College 2005 — 2009
B.A., Economics & Management, Philosophy, 3.91/4.0
UnitedHealth Group September 2011 - Present
Medco Health Solutions September 2003 - March 2011
Marketing Images 2002 - 2003
Experio Solutions (formerly IT Division of Grant Thornton) 1997 - 2001
Conley McDonald - Certified Public Accounting Firm 1992 - 1997
Skills
Advertising, Medicare, Marketing Communications, Marketing, CRM, Sales Operations, Data Analysis, Trade Shows, Leadership, Project Management, Business Analysis, Salesforce.com, Public Relations, Competitive Analysis, Strategic Planning, Sales
Education
Alverno College 1989 — 1992
BS, Business Management
UnitedHealth Group June 2009 - Present
UnitedHealth Group October 2006 - June 2009
GE Money April 2004 - October 2006
GE 2000 - 2006
GE Money January 2003 - September 2004
GE Money (formerly Consumer Finance) October 2000 - December 2002
Keane, Inc. May 1997 - October 2000
Branson Ultrasonics Corporation August 1996 - December 1996
IBM / IGS (formerly ISSC) October 1991 - May 1992
Skills
New System Development, SDLC, PMP, Business Process..., Software Development, Program Management, Requirements Analysis, Business Analysis, Outsourcing, Agile Methodologies, Cross-functional Team..., Business Process, Business Intelligence, Management, Project Management, Six Sigma, Process Improvement, Leadership, Project Portfolio..., Vendor Management
Education
United Leadership Academy, ULA 2007 — 2007
Leadership, Redefining Quality, Aligned Accountability, Enabling People
Project Management Institute, PMI 2003 — 2006
PMP, Project Management Professional
Center for Learning and Organizational Excellence, CLOE 2001 — 2003
CSSBB, Six Sigma Black Belt
Albertus Magnus College 2000 — 2003
MBA, Business Management
Western Connecticut State University 1992 — 1997
B.B.A., Management Information Systems
Pomperaug High School
Pomperaug High School
Pomperaug High School
Schumacher Group September 2012 - Present
Baylor Health Care System December 2008 - June 2012
UnitedHealth Group May 2008 - December 2008
Skills
HL7, SQL, Client, Healthcare Information..., EHR, HIPAA, EMR, Epic Systems, Meditech, Healthcare, Healthcare Management, Software Documentation, Visio, Hospitals, Process Improvement, Medicaid, SharePoint, Ambulatory, Software Implementation, Clinical Research, Medicare, Access, Vendor Management
Education
Amberton University 2005 — 2007
Master's degree, Human Resources Management/Personnel Administration, General
University of Arkansas at Little Rock 1996 — 2001
Bachelor's degree, Community Health and Preventive Medicine
UnitedHealth Group July 2012 - Present
HCA August 2004 - July 2012
TEKsystems August 2003 - August 2004
Supra Telecom November 2000 - March 2003
United States Marine Corps January 1996 - March 2000
Skills
Network & Systems..., Vulnerability..., Virtualization, Networking, System Administration, Active Directory, Security, Troubleshooting, Management, Network Administration, Vendor Management, Leadership, Software Documentation, Windows Server, VMware, Vulnerability Assessment, Linux System..., Citrix
Education
American InterContinental University
Bachelor of Science, Information Technology
Miami Killian senior high
High school diploma, High school
Milwaukee Area Workforce Investment Board November 2014 - Present
Home Care Medical, Inc January 2013 - August 2014
Wisconsin Department of Workforce Development June 2012 - January 2013
Wisconsin Department of Health Services October 2011 - June 2012
Home Care Medical, Inc March 2010 - October 2011
Patient Care: Health Care Advocacy April 2009 - March 2010
Wheaton Franciscan Healthcare October 2008 - April 2009
Medical Equipment Specialists August 2007 - October 2008
BloodCenter of Wisconsin November 2006 - August 2007
UnitedHealth Group November 2004 - October 2006
Skills
Medical Billing, Customer Service, Bilingualism, Phone Etiquette, Customer Satisfaction, Data Entry, Training, Microsoft Office, Social Media, Interpreting, Language Services
Education
Alverno College 2008 — 2010
BA, Communications
University of Wisconsin 1991 — 1993
BA, Business Administration/Spanish
UnitedHealth Group October 2014 - Present
Allegis Group Services November 2012 - July 2014
The RightThing, Inc. July 2010 - November 2012
Aerotek Scientific June 2006 - July 2009
Goodwin College September 2002 - June 2006
Skills
Talent Management, Executive Search, Recruiting, RPO, Applicant Tracking..., Sourcing, Talent Acquisition, Staffing Services, Quality Assurance, Temporary Placement, Leadership, Screening, Interviews, Technical Recruiting, Outsourcing, Contract Recruitment, Screening Resumes, Internet Recruiting, Training, Cold Calling, Employee Benefits, College Recruiting, Recruitment Advertising, CRM, Benefits Negotiation
Education
Albertus Magnus College 1999 — 2002
B.S. Biology minor- Chemistry
OptumRx September 2013 - Present
UnitedHealth Group January 2006 - Present
Skills
Medical Billing, Pharmacy Technicians, Claims Review, Claims Handling, Pharmacy Benefit..., Medical Coding, Medical Terminology, HIPAA, CMS, Microsoft Excel, AS400 system, Prescription Drugs, Health Insurance, Healthcare, Managed Care, Medicaid, Medicare, Insurance, Claim, ICD-9, Data Entry, CPT, Outlook, Medical Records, HMO, Microsoft Office, Claims Management, Microsoft Word, Healthcare Management
Education
OptumRx Learning Services 2013 — 2013
Pharmacy Technician/Assistant
American Career College 2005 — 2006
Health/Medical Claims Examiner
UnitedHealth Group February 2012 - Present
UnitedHealth Group September 2010 - May 2012
UnitedHealth Group May 1999 - October 2010
PECO Energy August 1980 - June 1993
Skills
Six Sigma, Change Management, Operational Excellence, Business Process..., Balanced Scorecard, Quality Management, Business Process Mapping, Root Cause Analysis, Metrics, Quality Assurance, Cross-functional Team..., Project Management, Program Management, Medicare, Leadership, Vendor Management, Lean Manufacturing, Kaizen, Business Process, Data Analysis, Organizational..., Quality System, TQM, Managed Care, Quality Improvement
Education
Alderson Broaddus University
BS, Physician Assistant - Medical Science
Saint Joseph's University
Course work for Masters Health Administration
UnitedHealthcare January 2011 - Present
UnitedHealth Group August 2006 - March 2011
UnitedHealth Group March 2004 - December 2006
UnitedHealth Group August 2002 - August 2005
CIGNA 1990 - 2002
Bessemer Trust 1987 - 1990
Bessemer Trust 1987 - 1990
Skills
Strategy, CRM, Program Management, Account Management, Managed Care, Management, New Business Development, Consumer Relations, Strategic Planning, Sales, Process Improvement
Education
Albertus Magnus College 2002 — 2005
BS, Business Management
CIGNA April 2013 - Present
Cigna November 2011 - April 2013
UnitedHealth Group 2013 - 2013
UnitedHealth Group 2013 - 2013
UnitedHealth Group 2013 - 2013
UnitedHealth Group 2013 - 2013
Cigna February 2008 - January 2012
Aetna 2007 - 2008
Aetna 2004 - 2007
Skills
Health Insurance, Leadership, Employee Benefits, Insurance, Managed Care, Healthcare, Account Management, Strategic Planning, Medicare, Team Building, Customer Service, Underwriting, Health Policy, Marketing, Disability Insurance, Project Management, Sales, Health Savings Accounts
Education
Albertus Magnus College 2009 — 2011
MBA, Business
Susquehanna University 1999 — 2002
B.S., Business Administration
Mount Holyoke College 1998 — 1999
Economics
Naugatuck High School 1994 — 1998
UnitedHealth Group August 2011 - Present
HealthNet July 2006 - March 2011
RE/MAX Great Estates May 2002 - July 2006
HealthNet January 1998 - January 2002
Anthem Blue Cross & Blue Shield of Connecticut 1988 - 1990
Skills
Process Improvement, Project Management, System Administration, Six Sigma, Managed Care, Analysis, Business Process, Leadership
Education
Central Connecticut State University 2011 — 2011
Six Sigma Blackbelt, Lean Enterprise Tool and Project Management
Albertus Magnus College 1989 — 1993
Bachelor of Arts, Business and Economics
Briarwood College 1981 — 1983
Associates, Legal Secretarial
University of New Haven
Master of Business Administration, Health Care Management
UnitedHealth Group Executive RecruiterAbbott Diabetes Care2004 - 2006
Education
Alliant International University-San Francisco Bay
Ph.D., Clinical Psychology
UnitedHealth Group January 2011 - Present
The TriZetto Group January 2007 - December 2010
The TriZetto Group January 2001 - January 2007
E & B Marine Supply September 1983 - September 1986
Skills
Team Building, Process Improvement, Change Control, Release Management, Technical Operations, Healthcare Information..., SDLC, Agile Methodologies, Quality Assurance, Databases, Management, Cross-functional Team..., Software Development, Integration, Leadership, Vendor Management, SharePoint, Software Implementation, SQL, Microsoft SQL Server, Software Documentation, Software Project..., Business Intelligence, Project Management, Enterprise Software, Business Process, Testing, IT Strategy, PMO, Data Analysis, Oracle, CRM, Agile Project Management, Enterprise Architecture, Visio, Data Warehousing, Business Analysis, Change Management, Business Process..., Outsourcing, Requirements Analysis, Program Management, Requirements Gathering, SaaS, Resource Management, PMP, ITIL, IT Management, Solution Architecture, Project Portfolio...
Education
Albright College 1979 — 1983
BS, Business Administration
UnitedHealth Group 2014 - Present
CareMore Health Plan May 2012 - 2013
Yodlee August 2011 - October 2012
ATSC 2008 - August 2011
GXS February 2008 - October 2008
Project Assistants September 2007 - January 2008
ESI International August 2007 - January 2008
Freddie Mac October 2004 - August 2007
Computer Associates 2002 - 2004
Mercari Technologies 2000 - 2002
Skills
Program Management, PMO, Requirements Analysis, Leadership, Strategy, Project Portfolio..., SDLC, Integration, MS Project, Outsourcing, Project Management, Software Development, Management, SharePoint, Consulting
Education
Alfred University
BA, Psychology
UnitedHealth Group March 2015 - Present
AmerisourceBergen December 2013 - February 2015
ORS Partners November 2013 - February 2015
Numeric Recruiting and Staffing January 2013 - August 2013
Skills
First Aid, Customer Service, Microsoft Office, Public Speaking, Microsoft Excel, Team Building, PowerPoint, Microsoft Word, Research, Event Planning, Strategic Planning, Youth Development, Coaching, Retail, Recruiting, Analytics, Social Media, Data Entry, Leadership, Business Intelligence, Access, Analysis, Data Analysis, Training, Marketing, Social Networking, E-commerce, Sourcing, Talent Acquisition
Education
Albright College 2007 — 2011
Bachelor of Arts (BA), Sociology and Criminology
The Alzheimer's Resource Center December 2013 - Present
Girl Scouts of Connecticut May 2012 - Present
St. Luke's Community Services September 2014 - June 2015
BRIDGE FAMILY CENTER, INC. THE June 2007 - June 2014
UnitedHealth Group September 2013 - February 2014
UnitedHealth Group July 2009 - September 2013
UnitedHealth Group June 2006 - July 2009
UnitedHealth Group January 2005 - June 2006
UnitedHealth Group December 2001 - January 2005
UnitedHealth Group February 2001 - December 2001
Skills
Healthcare Compliance, Medical Compliance, Medicare, Medicaid, Legal Compliance, Healthcare, HIPAA, Health Policy, Managed Care, Corporate Governance, Privacy Law, Litigation Management, Leadership, Regulatory Affairs, Healthcare Industry, Health Insurance, ERISA, Management, Process Improvement, Healthcare Information..., Insurance, Strategic Planning
Education
The University of Connecticut School of Social Work 2014 — 2016
Candidate for Master's Degree, Clinical/Medical Social Work
The University of Connecticut School of Law 1987 — 1990
JD, Clinical/Medical Social Work
Albertus Magnus College 1982 — 1984
BA, Business & Economics
Summer study abroad in Norwich, England - URI Faculty led 1982 — 1982
English & History
University of Rhode Island 1979 — 1982
Business
Optum February 2013 - Present
UnitedHealth Group January 2012 - February 2013
ALPFA Hartford July 2009 - September 2012
ING July 2011 - December 2011
ING September 2007 - December 2011
ING March 2009 - July 2011
ING December 2001 - September 2007
Skills
Business Analysis, SDLC, Leadership, Team Building, Analysis, Strategic Planning, Requirements Analysis, Project Management, Team Leadership, PowerPoint, Systems Analysis, Requirements Gathering, Coaching, Quality Assurance, Certified Scrum Master..., Agile Methodolgy, Agile Project Management, Scrum, Project Planning, Group Presentations, Bilingual-Spanish, Information Technology, Time Management, Networking, Non-profit Board..., Diversity Strategy, Agile Methodologies, Process Improvement, Management
Education
Albertus Magnus College 2011 — 2013
Bachelors, Business Management
Albertus Magnus College 2009 — 2011
Associate of Science in Business Management, Business Management
UnitedHealth Group November 2014 - Present
Skills
Hospitals, Healthcare, Patient Safety, Critical Care, Healthcare Management, ACLS, Inpatient, Clinical Research, Acute Care, Pediatrics, Medical/Surgical, Home Care, ICU, EMR, Medication..., Nursing Education, Cpr Certified, Wound Care
Education
Alvin Community College 1986 — 1992
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse
Kaiser Permanente May 2015 - Present
Kaiser Permanente May 2015 - Present
Vericare December 2013 - July 2014
UnitedHealth Group May 2012 - December 2013
Fresno City College August 2010 - 2011
Alliant International University July 2008 - July 2010
Skills
Family Therapy, Individual therapy, Group Therapy, Teaching, Microsoft Office, Therapists, Interventions, Mental Health, Community Outreach, Dual Diagnosis, Life Transitions, Psychological Assessment, Psychotherapy, Clinical Psychology, Adolescents, Psychology, Post Traumatic Stress, CBT, Health Psychology, Psychodynamic..., Treatment, Counseling Psychology, Behavioral Health, Crisis Intervention, Self-esteem, Motivational..., Wellness, Healthcare
Education
Alliant International University-Fresno 2006 — 2010
Psy.D, Clinical Psychology
Fresno City College 2003 — 2005
Bachelor of Arts (B.A.), Psychology
WellCare Health Plans March 2014 - Present
WellCare Health Plans May 2012 - March 2014
WellCare Health Plans November 2008 - May 2012
Humana 2005 - 2008
UnitedHealth Group 1998 - 2004
Skills
Healthcare Management, Health Insurance, Provider Relations, Medicaid, Managed Care, Health Policy, Network Development, Healthcare Industry, Utilization Management, Credentialing, Physician Relations, Physicians, Medicaid Managed Care, HEDIS, EMR, Provider Network..., Disease Management, Healthcare Consulting, HIPAA
Education
Kansas State University
Master of Science (MS), Gerontology
Albertus Magnus College
BA, Political Science, History, Sociology
Manning's High
UnitedHealth Group March 2011 - Present
Optum June 2008 - Present
Skills
Health Insurance, Healthcare, Managed Care, Healthcare Information..., Disease Management, Data Analysis, Analytics, Project Management, Business Development, Wellness, Vendor Management, Analysis, Cross-functional Team..., Training, CRM, Leadership, Process Improvement
Education
Copper Beech Institute
Mindfulness Based Stress Reduction (MBSR) course
International Association for Worksite Health Promotion
Certification Course, Public Health Education and Promotion
University of Central Arkansas 2010 — 2011
Public Health Education and Promotion
Health Insurance Associates of America (HIAA)
Managed Care Professional
Albertus Magnus College
B.S., Business & Economics
UnitedHealth Group February 2013 - Present
Market Probe November 2012 - February 2013
The Dieringer Research Group November 1998 - October 2012
Synovate April 1998 - November 1998
Synovate September 1997 - April 1998
Skills
SPSS, Market Research, Marketing Research, Research, Customer Satisfaction, Excel, Microsoft Office, SQL, Problem Solving, Data Analysis, Analysis, Word, HTML, Statistics, SQL Server, XML, Windows, Quantitative Research, Teamwork, Cross-functional Team..., SSIS, Proofreading, Data Quality, Microsoft Excel, Wincross, CATI, Microsoft Word, Secondary Research, Analytics, Segmentation, Focus Groups, Survey Design, Customer Insight, Market Analysis
Education
Alverno College 1988 — 1992
BA, Mathematics, Computer Studies, Secondary Education
UnitedHealth Group March 2015 - Present
Hyatt Regency January 2014 - March 2015
No White Rooms March 2013 - January 2014
UnitedHealth Group - OptumRx October 2010 - March 2013
WellPoint May 2007 - October 2009
WellPoint August 2005 - May 2007
WellPoint January 2004 - August 2005
WellPoint June 1999 - January 2004
Lockheed Martin - Sandia National Laboratories January 1990 - March 1998
Federated Department Stores June 1983 - August 1990
Skills
Competitive Analysis, Marketing Strategy, Market Research, Strategy, Vendor Management, Strategic Planning, Advertising, Marketing, Business Development, Leadership, Public Relations, Management, Social Media
Education
The University of New Mexico - Robert O. Anderson School of Management 1984 — 1987
MBA, Marketing Emphasis
Alverno College 1983 — 1986
BA, Fine Art and Business
Fitchburg State University July 2015 - Present
UnitedHealth Group January 2015 - July 2015
TREC Group June 2014 - November 2014
Albertus Magnus College May 2011 - May 2014
Albertus Magnus College May 2011 - May 2014
Albertus Magnus College May 2013 - August 2013
Skills
Microsoft Office, Communication, Team Leadership, Conference Coordination, Event Planning, Organization, Creativity Skills, Childcare, First Aid, Cpr Certified, Determination, Computers, Residence Life, Child Development, Critical Thinking, Public Speaking, Time Management, Microsoft Excel, Teamwork, Social Media, Leadership, PowerPoint, Customer Service, Microsoft Word
Education
Fitchburg State University 2015 — 2017
Master of Science (M.S.), Applied Communications
Albertus Magnus College 2010 — 2014
Bachelor of Arts (B.A.), Sociology, Social Work
Albertus Magnus College 2010 — 2014
Bachelor's degree, Sociology
OptumInsight August 2013 - Present
Ciber February 2013 - August 2013
WebtomiX November 2008 - August 2013
UnitedHealth Group March 2005 - November 2008
UnitedHealthGroup 1996 - 2008
United Health Care 1996 - 2008
United Health Group 1996 - 2008
Cognizant Technology Solutions September 2003 - February 2005
Uniprise May 2000 - August 2003
Uniprise September 1996 - May 2000
Skills
EDI, SDLC, Software Documentation, Unix, Testing, Program Management, Data Warehousing, SQL, Database Design, C#, HIPAA, Cross-functional Team..., Visual Basic, .NET, JavaScript, Analysis, Systems Analysis, HTML, Business Analysis, Visio, SharePoint, Requirements Gathering, Business Intelligence, Requirements Analysis, Web Applications, Integration, Software Project..., Databases, DB2, Software Development, Agile Methodologies, Test Planning, Business Requirements, Microsoft SQL Server
Education
Hennepin Technical College 2002 — 2003
Computer Programming
Dakota County Technical College 1996 — 1997
Computer Programming
Augustana University (SD) 1994 — 1995
Computer Programming
Southeast Technical College 1994 — 1995
Computer Programming
Alexandria Technical College 1985 — 1987
Computer Programming, Computer Science
UnitedHealth Group August 2013 - Present
ProAg ® October 2007 - July 2012
TMG Health 2012 - 2012
Skills
Microsoft Excel, Outlook, Oracle, Typing, Shorthand, 10 Key Touch, Multi-line Phone, Fax over IP, Fax, Mail Sorting, Mail Merge, Voice Mail, Shadowing, Call Centers, Customer Service, Customer Support, Accounts Payable, Accounts Receivable, Errors & Omissions, Error Correction, Training
Education
Amarillo College 2005 — 2007
Administration
Paris High School 1975 — 1978
high school
MEDHOST March 2014 - Present
MEDHOST (formerly HealthTech) May 2013 - March 2014
Healthcare Management Systems July 2012 - May 2013
ACS XEROX Company May 2012 - July 2012
Self-employed June 2009 - May 2012
IDEAL Dialogue Company June 2009 - November 2011
UnitedHealth Group August 2007 - April 2009
Sitel March 2005 - August 2007
Sally Beauty Company October 2001 - December 2004
New Horizon Media Works January 1993 - October 2001
Skills
Instructional Design, Leadership Development, Coaching, Training Delivery, Training, E-Learning, ADDIE, Program Management, Employee Training, Needs Analysis, Team Building, Instructor-led Training, Adult Education, Performance Management, Organizational..., Public Speaking, Software Documentation, Blended Learning, Staff Development, Learning Management
Education
Amberton University 1989 — 1991
Master of Science, Human Relations and Business
The University of Texas at Austin 1974 — 1978
Bachelor of Science, Child Development
UnitedHealth Group November 2014 - Present
CUW Clinical Experiences January 2013 - May 2014
Aurora VNA Zilber Family Hospice May 2012 - May 2014
Tudor Oaks Retirement Community February 2011 - May 2012
Alverno College February 2010 - May 2011
Wheaton Franciscan Home Health and Hospice September 2008 - March 2010
Cares Home Care Agency May 2006 - May 2008
Laura L. Grover January 2005 - May 2006
Milwaukee High School September 2005 - March 2006
Safety & Health Systems, llc January 2003 - January 2005
Skills
Healthcare, Nursing, Home Care
Education
Concordia University-Wisconsin 2011 — 2014
MSN with honors, Adult/Gerontological Nurse Practitioner
Alverno College 1993 — 1997
B.S with honors, Nursing
The Hartford October 2013 - Present
The Hartford March 2007 - Present
Uniprise 2005 - 2007
UnitedHealth Group 1996 - 2005
Metrahealth 1995 - 1996
The Travelers 1984 - 1995
Skills
Hyperion Enterprise, Data Warehousing, Insurance, Business Intelligence, Business Analysis, Business Process..., PeopleSoft, Business Objects, Process Improvement, Vendor Management, Essbase, Financial Analysis, Business Requirements, Cognos, Forecasting, Workforce Planning, Workforce Planning and...
Education
Albertus Magnus College 2000 — 2003
UnitedHealth Group October 2013 - Present
United Health Care Prescrition Solutions November 2008 - October 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, XML, Teamwork, Agile Methodologies, Time Management, Outlook
Education
Cypress College
Health information
American Career College
Medical billing and Coding
UnitedHealth Group June 2014 - Present
Quicken Loans June 2013 - October 2013
University of Michigan Health System March 2003 - June 2013
Skills
Insurance Claims, Trizetto, Health Care Reform, Health Insurance, Capitation, Sybase, Test Data, ICD-9, Test Planning, Microsoft SQL Server, SharePoint, VPN, Regression Testing, Subversion, SSRS, COB, Microsoft Office, Relational Databases, Visio, Decision Making, Medical Terminology, HIPAA, Communication, Telephone Skills, Data Transfer, Telecommunications, SQL Server Management..., Social Media, Database Administration, General Office Duties, Telephony, Office Equipment, Spreadsheets, Fax, Pivotal Tracker, SCOM, Visual Studio, Windows Remote Desktop, OneNote, Performance Monitor, Capacity Planning, T-SQL Stored Procedures, MS Excel Pivot Tables, Monitoring Performance, Normalization, Database Design, Software Documentation
Education
American InterContinental University 2013 — 2015
Master's degree, Information Technology, 3.66
American InterContinental University 2011 — 2012
Bachelor of Information Technology, Computer Forensics, 3.62/4.0
University of Michigan 2004 — 2008
General Studies
Washtenaw Community College 2002 — 2003
Electrical and Computer Engineering, 3/4.0
U.S. Department of Veterans Affairs August 2012 - April 2015
United States Marine Corps June 2006 - June 2014
UnitedHealth Group October 2011 - July 2013
Loma Linda Veterans Affairs March 2011 - September 2011
Skills
Military, Office Administration, Social Networking, Recruiting, Account Management, Medical Records, Nursing, Teaching, Leading Meetings, Team Leadership, Microsoft Office, Linguistics, Management, Project Planning, HIPAA, Administrative..., Hospitals, Customer Service, Leadership, Employee Benefits, Training, Healthcare, Cpr Certified, Organizational..., Operational Planning, Team Building, Program Management, Military Experience, Process Scheduler, Supervisory Experience, Time Management, First Aid, Supervising, DoD, Invoicing, Software Documentation, Logistics, Analysis, Inventory Control, Data Analysis, Teamwork, Human Resources, Administration, Supervisory Skills, Policy, Critical Thinking, Leadership Development, Readiness, Outlook, Business Strategy
Education
American Career College-Ontario 2011 — 2012
Pharmacy
Naval School of 29 Palms 2006 — 2008
Bachelor Business Administration, Business Administration, 3.2
Psychotherapy - private practice January 2013 - Present
Empathia, Inc. April 1995 - January 2013
Cornerstone Counseling 2001 - 2005
Stress Management and Mental Health Clinic January 1999 - January 2004
AIDS Resource Center of Wisconsin 1991 - 1994
UnitedHealth group 1987 - 1989
St. Mary's Hospital Milwaukee 1979 - 1987
Skills
Case Managment, Mental Health, Behavioral Health, Crisis Intervention, Mental Health Counseling, Psychotherapy, Counseling Psychology, Social Services, CBT, Anger Management, Psychology, Leadership Development, EAP, Conflict Resolution, Coaching, Training, Treatment, Organizational..., Family Therapy, Program Development, Google Groups, Clinical Supervision, Stress Management, Adolescents, Motivational..., Life Transitions, Group Therapy, Mindfulness, Self-esteem, Solution Focused, Individual Counselling, Interventions, Stress, Child Welfare, Case Management
Education
UW Milwaukee 1990 — 1991
MSW, 1991
Alverno College 1979 — 1982
Bachelor of Science (BS), Management, Communications
McGuff Company, Inc. March 2010 - October 2011
UnitedHealth Group November 2009 - February 2010
Skills
Multi-line Phone, Customer Service..., PPC, Sage MAS200, Avimark, Veterinary, Telephone Reception, Receptionist Duties, Microsoft Office, Microsoft Excel, Microsoft Word, Medical Devices
Education
American Career College 2008 — 2009
Vocational, Pharmacy Technician/Assistant
Dominican University of California 2006 — 2007
English Language and Literature, General, 3.5 GPA
UnitedHealth Group January 2011 - December 2014
UnitedHealth Group January 2011 - December 2014
Xerox August 2007 - March 2010
NCO Financial Systems November 2006 - August 2007
Infonxx Inc August 2005 - November 2006
T-Mobile August 2000 - November 2002
MCI Worlcom May 1995 - April 1999
Skills
Wireless, Telecommunications, Mobile Devices, Product Management, Customer Service, Sales Management, Microsoft Office, New Business Development, Strategic Planning, Project Management, Account Management, Mobile Applications, Call Centers, Customer Satisfaction, Vendor Management, Leadership, Team Leadership, Training, Team Building, Process Improvement, Program Management, CRM, Cross-functional Team..., Customer Retention, Performance Management, Coaching, Analysis, Strategy, Human Resources, Operations Management, Budgets, Outsourcing, Management, Business Process..., Sales, Forecasting, Customer Experience, Executive Management, Change Management, P&L Management, Employee Relations, Service Delivery, Sales Operations
Education
Amberton University 2015 — 2016
Master of Business Administration (M.B.A.), Project Management
Friends University 2004 — 2005
Bachelor of Science (B.S.), Business Administration, Management and Operations
Wichita State University 1996 — 2000
Associate of Arts (AA), General Studies
UnitedHealth Group June 2015 - Present
UnitedHealth Group July 2006 - Present
Meijer 2001 - 2006
Skills
Management, Hospitals, Managed Care, Customer Service, Sales, Leadership, Strategic Planning, Team Building, Account Management, Training, Customer Satisfaction, HIPAA
Education
Olivet College 2003 — 2006
Bachelor of Arts (B.A.), Business Administration
Alma College 2002 — 2003
UnitedHealth Group April 2012 - Present
Independent Contractor September 2014 - Present
Russelle Mcdermott's Ink June 2011 - Present
oDesk June 2011 - Present
Team Beachbody August 2013 - October 2014
St. Luke's Medical Center-Global City April 2009 - June 2011
eTelecare Global Solutions February 2003 - May 2004
Skills
Healthcare, Social Media, Hospitals, Clinical Research, Social Networking, Nursing, Event Planning, Healthcare Management, Software Documentation, Blogging
Education
Capitol Medical Center Colleges 2004 — 2007
Bachelor's Degree, Nursing
AMA University 2000 — 2003
Bachelor's Degree, Information Technology
University of the Philippines 1995 — 1998
General Education, Electrical Engineering/Education/English
UnitedHealth Group July 2015 - Present
UnitedHealth Group May 2012 - Present
Aetna January 2002 - May 2012
Skills
Process Improvement, Health Insurance, Insurance, Medicare, Disability Insurance, Employee Benefits, Managed Care, Life Insurance, Retirement, Underwriting, Claims Management, Sales, Health Savings Accounts, Workers Compensation, Claim, Brokers, Strategic Planning, Management, Vendor Management
Education
The George Washington University 1994 — 1996
Masters, Public Administration
Allegheny College 1989 — 1993
Bachelor, History and Political Science
Kaiser Permanente May 2015 - Present
UnitedHealth Group December 2014 - March 2015
Med XM August 2014 - October 2014
Health Net January 2014 - June 2014
Memorial Medical Center July 2013 - August 2013
Walmart October 2010 - July 2012
Knott's Berry Farm October 2006 - October 2010
Skills
Healthcare, Clinical Research, Customer Service, Microsoft Word, Medicine, Pediatrics, Medical Terminology, Internal Medicine, HIPAA, Family Medicine, Wellness, Teamwork, Team Building, Data Entry, Microsoft Office, Medical Education, Photoshop, Leadership, Medical Billing, Outlook, Healthcare Information..., Nursing, Research, Time Management, Sales, Retail, Telephone Skills, Training, Customer Satisfaction, EKG, Inventory Management, Social Media, Critical Thinking, Communication, English, Marketing, Problem Solving, Event Planning, Hospitals, Management, Process Improvement, Social Networking, Public Speaking, Event Management, Access, PowerPoint, Microsoft Excel, Fundraising, Invoicing, Cashiering
Education
American Career College-Anaheim 2012 — 2013
Medical Assistant Certificate, Health/Medical Physics
Orange County Christian School 2002 — 2006
H.S. Diploma, High School
Charter Communications July 2015 - Present
Ameriprise Auto & Home Insurance March 2015 - May 2015
State of Wisconsin August 2014 - December 2014
UnitedHealth Group November 2008 - January 2014
QuadMed LLC November 2000 - August 2008
Emerson February 1994 - February 1997
Skills
Health Insurance, Administrative..., Data Entry, Customer Service, HIPAA, Lotus Notes, Microsoft Office, Insurance, Medical Terminology, Telephone Skills, Office Management, Medical Billing, Spreadsheets, Invoicing, SharePoint, Microsoft Office 2007, Software Documentation, Process Scheduler, Call Centers, Office Administration, Healthcare, Medical Records, Confidentiality, Medical Coding, Medicare, Medicaid, Credentialing, Internet Explorer, Administrative Work, Office Equipment, Provider Relations, Calendaring, Healthcare Information..., Analysis, Teamwork, Payroll, QuickBooks, Expenses, Bookkeeping, Public Speaking, Training
Education
Alverno College 2011 — 2015
Attending, Accounting and Business/Management
English Commercial Institue 1990 — 1994
Parliamentary Executive Assistant, Trilingual Executive Secretary
UnitedHealth Group July 2015 - Present
Cigna September 2013 - Present
CIGNA Healthcare April 2011 - September 2013
Amazon.com October 2010 - March 2011
Northeast Utilities March 2009 - December 2009
Cablevision June 2006 - March 2009
COMCAST CABLE COMMUNICATIONS, INC 2003 - 2006
The Independent investor 2002 - 2003
TeleTech January 2002 - August 2002
AT&T Broadband 2000 - 2001
Skills
Management, Call Centers, Call Center, Vendor Management, Customer Experience, Process Improvement, Strategy, Customer Satisfaction, Operations Management, Business Analysis, Change Management, Cross-functional Team..., Telecommunications, Outsourcing, Team Leadership, Leadership, Team Building, Business Process..., Performance Management, Customer Service, Project Management, CRM, Program Management, Training, Account Management, Insurance, Quality Assurance, Customer Retention, Business Process, Strategic Planning, Analysis, Coaching, Healthcare, Sales, Salesforce.com, Corporate Social Media, Contract Management, Contract Negotiation
Education
Albertus Magnus College 2008 — 2009
MBA, Business Administration and Management, General
Albertus Magnus College 2007 — 2008
MS, Management
Central Connecticut State University 1999 — 2001
BA, Criminology
Southington High School
UnitedHealth Group March 2012 - Present
Minnesota Twins 2009 - Present
US Bank November 2011 - February 2012
US Bank October 2010 - November 2011
US Bank April 2005 - October 2010
US Bank December 2004 - April 2005
US Bank May 1995 - December 2004
Norstan May 1995 - May 1997
Skills
Aperture Vista 600, HP Asset Manager, HP Service Manager, Customer Service, Leadership, Networking, Management, Microsoft Office, Vendor Management, Disaster Recovery, Project Management, Cisco Technologies, Routers, Servers, Software Documentation, Routing, Software Installation, Cross-functional Team..., Switches, Investment Management, Troubleshooting, Project Planning, Databases, Business Analysis, Goal Oriented, ITIL, Cabling
Education
Alexandria Technical College 1993 — 1995
AAS, Computer, Voice, Network Technology, 3.2
Argyle High School 1987 — 1993
Diploma, Generals, 12th
UnitedHealth Group March 2013 - Present
Tufts Health Plan June 2007 - November 2012
Tufts Health Plan August 2005 - June 2007
Skills
Broad understanding of..., Strong knowledge of..., Experienced in working..., Vendor Relationship Mgmt, Experienced at managing..., ICD-10 impact analysis, Pharmacy benefit..., Project Planning, SDLC, SharePoint, Vendor Management, Process Improvement, Project Management, Health Insurance, MS Project, Management, Employee Benefits, Business Analysis, Program Management
Education
American Academy of Dramatic Arts-Los Angeles
Orange Coast College
UnitedHealth Group February 2015 - Present
Cognizant Technology Solutions January 2013 - January 2015
Accenture April 2012 - September 2012
The TriZetto Group June 2010 - April 2012
Express Scripts (formerly Medco Health Solutions) September 1999 - June 2010
TriZetto Corporation 1994 - 1999
EmblemHealth (formerly Group Health, Inc) 1991 - 1994
Skills
Cross-functional Team..., Product Management, Healthcare, Pharmacy Benefit..., Product Development, Leadership, HIPAA, Change Management, Analysis, Management, Healthcare Information..., Business Requirements, Strategic Planning, EDI, Quality Assurance, Business Process, SDLC, Management Consulting, Project Delivery, Data Driven Testing, PBM, Healthcare IT, Consumer Driven Health, Facets, NASCO
Education
Baruch College, City University of New York (CUNY) 1991 — 1994
MBA, Health Care Administration
Alfred University 1984 — 1988
BS, Business; Technology
The Bronx High School of Science 1981 — 1984
Blue Cross and Blue Shield of North Carolina September 2015 - Present
UnitedHealth Group October 2014 - September 2015
CenturyLink December 2010 - October 2014
CenturyLink April 2010 - December 2010
CenturyLink January 2010 - April 2010
CenturyLink November 2007 - January 2010
EMBARQ January 2006 - November 2007
Sprint March 2003 - January 2006
Sprint November 2001 - May 2002
Skills
Sales Operations, Sales Management, Retention, Customer Loyalty, Customer Service, Customer Satisfaction, Customer Retention, Multi-site Management, Change Management, Telecommunications, Employee Engagement, Employee Relations, Organizational..., Strategic Planning, Visionary, Time Management, Brand Loyalty, Leadership, Training, Coaching, Management, Call Centers, Direct Sales, Sales, Sales Process, Customer Experience, Marketing, Telephony, Project Planning, Recruiting, Performance Management, Human Resources, Budgets, Forecasting, Networking, Workforce Management, Wireless, Vendor Management, Team Leadership, CRM, Analysis, Account Management, Team Building
Education
Amberton University 2010 — 2012
Master of Science, Business Administration and Strategic Leadership
Southern Baptist School 1995 — 1996
Master of Christian Ministry, Music
William Jewell College 1988 — 1991
Bachelor of Science, Music
Moberly Senior High School 1984 — 1988
General, College Prep
Optum Global Solutions 2014 - Present
MeadowGroup Consulting October 2004 - Present
UnitedHealth Group 2013 - 2014
Taleo April 2010 - June 2012
Ryder Fleet Products & Safety Services June 2008 - January 2009
SynQ Solutions (purchased by Archway Marketing Services) May 2006 - March 2007
Imaging Technologies (rebranded as SynQ Solutions) January 2006 - May 2006
Lanier Technical College November 2002 - December 2005
Southern Regional Education Board July 2000 - November 2002
Skills
User Experience, User Interface Design, Information Architecture, Usability Testing, E-commerce, Usability, Project Management, Interaction Design, Axure, User Interface, Flash, Mobile Applications, Project Planning, Usability Engineering, Web Analytics, Program Management, User Experience Design, E-Learning, Web Design, Business Analysis, Web Applications, Mobile Devices, Enterprise Software, Instructor-led Training, Online Marketing, SEO, Online Advertising, User Documentation, Instructional Design, Interactive Marketing, SaaS, Web Project Management, Agile Methodologies, CMS, Google Analytics, Web 2.0, CRM, Usability Design, Focus Groups, End User Training, Email Marketing, Dreamweaver, Axure RP, Adobe Creative Suite
Education
American Intercontinental University 1999 — 2001
Master's degree, Information Technology
Georgia College and State University 1997 — 1999
Bachelor's degree, Psychology (ABFL)
Mercer University 1991 — 1993
Art & Psychology
UnitedHealth Group March 2006 - June 2009
UnitedHealth Group July 2002 - June 2009
Skills
Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, HIPAA, Sales
Education
American InterContinental University 2013 — 2018
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
UnitedHealth Group June 2006 - Present
Skills
Healthcare IT, Program Management, IT Management, Software Project..., HIPAA, Healthcare, Process Improvement, SDLC, Vendor Management, Healthcare Information..., Revenue Cycle, Project Management, IT Strategy, Business Intelligence, Change Management, Leadership, Business Analysis, Data Analysis, Business Process..., Information Technology, PMO, Visio, Management Consulting, Strategy, Software Development, Informatics, Enterprise Architecture, Project Portfolio..., Management, Consulting, Cross-functional Team..., Strategic Planning
Education
University of Michigan - Stephen M. Ross School of Business 1991 — 1995
Master of Business Administration (MBA)
Albion College 1984 — 1988
UnitedHealth Group June 2014 - Present
IBM January 2013 - Present
CSA, Inc July 2013 - June 2014
IBM February 2012 - December 2012
IBM Global Technology Sevices January 2011 - February 2012
IBM November 2008 - June 2011
Aetna Inc. February 2005 - November 2008
Cigna August 2004 - February 2005
Aetna May 2002 - July 2004
Skills
Requirements Analysis, Six Sigma, Contract Management, Cross-functional Team..., Project Planning, Project Implementation, Project Delivery, Program Development, Strategy, Project Management, Outsourcing, Program Management, SDLC, Divestitures, Integration, Team Management, Engagement Management, Service Delivery..., Resource Development, Process Improvement, Process Optimization, Process Management, Change Control, Project Estimation, IT Project Lifecycle, Full project lifecycle..., Performance Metrics, Performance Test..., MS Project, Project Finance, Project Coordination, Global Delivery, IT Service Delivery, Cost Reporting, Cost Management, Cost Planning, Requirements Gathering, Consulting, Project Portfolio..., Resource Management, Team Leadership
Education
Central Connecticut State University 1999 — 2002
Bachelor's degree, Political Science and Government
Allegheny College 1995 — 1997
Political Science
Citi May 2008 - Present
UnitedHealth Group December 2007 - May 2008
Intel November 1998 - November 2007
Bell Atlantic Mobile June 1998 - November 1998
IBM September 1994 - June 1998
Skills
Requirements Analysis, Project Management, Program Management, Vendor Management, SDLC, Customer Service, PMP, Visio, Process Improvement, Result Oriented
Education
American InterContinental University 2002 — 2003
Master
Ramapo College of New Jersey 1993 — 1998
BS
UnitedHealth Group April 2012 - Present
Crossview, Inc September 2009 - April 2012
Optum Insight 2012 - 2012
Arc International NA February 1999 - October 2007
Arc International 1990 - 1999
Dover General Hospital February 1988 - February 1990
Viking Termite and Pest Control 1985 - 1988
Skills
Unix/Linux Operating..., Microsoft Exchage..., Google Applications, Amazon EC2 Cloud..., Project Management, Scripting, All versions of..., All versions of..., Active Directory, LDAP, Apache, SVN, Confluence / Jira..., VMWARE ESX 4.x, Cisco Routers, Switches..., Checkpoint Firewalls, Sonicwall Firewalls, Networking LAN, WAN,...
Education
American InterContinental University 2001 — 2005
Bachelors, Information Technology
Somerville 1974 — 1979
High School, High School
APWU Health Plan February 2012 - Present
Department of Mental Health August 2005 - September 2012
Fidelity Insurance Group/United Health Care April 2003 - February 2005
Fidelity Insurance Group 2003 - 2005
The Trizetto group July 1998 - April 2003
UnitedHealth Group 1994 - 1996
Skills
Project Management, Process Improvement, Cost Reduction..., Healthcare, HIPAA, Process Engineering, IT Management, Leadership, Outsourcing, Program Management, SDLC, Strategic Planning, Information Technology, Executive Management
Education
Carnegie Mellon University 2006 — 2007
Federal CIO Certification, Information Technology
University of Baltimore 1984 — 1990
MBA, Information Technology
University of Maryland College Park 1974 — 1977
Bachellor of Arts, Pol Sci
Alfred University 1972 — 1974
Transfered
Naturally Dogs and Cats llc March 2013 - Present
UnitedHealth Group December 2007 - Present
Nutro Products January 2011 - February 2013
Nutro Products October 2008 - January 2011
IAAP 2009 - 2011
UnitedHealth Group - Evercare March 2004 - December 2007
UnitedHealth Technologies May 1999 - March 2004
Southern New England Telephone 1996 - May 1999
Northwoods Apartments April 1996 - September 1998
SNET 1995 - 1996
Skills
Notary Public, Administrative Support, Administration, Teamwork, Billing, Research, Administrative..., System Administration, Invoicing, Office Management, Data Entry, Microsoft Office, Human Resources, Training, Spreadsheets, Software Documentation, Confidentiality, Newsletters, Calendaring, Retail, Outlook, Entrepreneurship, Office Administration, Lotus Notes, Sales, Management, Employee Benefits, Time Management, Fundraising, Budgets, Recruiting, Leadership
Education
Albertus Magnus College 1995 — 1996
CT School of Broadcasting 1986 — 1987
Certificate, Broadcast Communications
UnitedHealth Group June 2010 - Present
Ceridian April 2008 - March 2009
EMC January 2007 - February 2008
MGA Technologies 2005 - 2005
Cingular Wireless November 2001 - September 2004
SWCS February 2001 - July 2001
Sabre Airline Solutions October 1998 - February 2001
Education
Amberton University 1995 — 1997
TIAA-CREF August 2014 - Present
Wells Fargo March 2013 - August 2014
Taproot Foundation April 2011 - June 2014
Cox Communications June 2010 - April 2011
UnitedHealth Group 2011 - 2011
Cox Communications January 2005 - June 2010
Countrywide Financial August 2004 - December 2004
MTV Networks June 2004 - August 2004
Skills
Competitive Analysis, Data Analysis, Market Research, Project Coordination, Project Management, Liasoning, Sales Operations, Written & Oral..., Consulting, Administrative Work, Marketing, Marketing Strategy, Direct Marketing, Direct Mail, Business Analysis, Reporting & Analysis, Ad Hoc Reporting, Investigative Reporting, Lead Generation, Strategy, Email Marketing, Management, Customer Service, Telecommunications, Cross-functional Team..., Vendor Management, Analytics
Education
California National University for Advanced Studies 2002 — 2004
Master of Business Administration (MBA)
Alliant International University-San Diego Cornerstone Court 1999 — 2001
Masters, Psychology
Duquesne University 1995 — 1999
BA, Business
UnitedHealth Group July 2012 - Present
UnitedHealthcare November 2009 - July 2012
UnitedHealthcare August 2006 - November 2009
CIGNA Healthcare June 2000 - March 2005
Fleet Bank 1998 - 2000
Education
Albertus Magnus College 1995 — 1999
BA, Business Management
UnitedHealth Group June 2014 - Present
USI Insurance Services August 2011 - Present
Cigna January 2008 - August 2011
Bank of America August 2005 - January 2008
Skills
Underwriting, Health Insurance, Insurance, Reinsurance, Life Insurance, Disability Insurance, Brokers, Claim, Health Savings Accounts
Education
Alfred University 2001 — 2005
UnitedHealth Group July 2011 - Present
United Healthcare February 2008 - Present
Health Net September 2003 - February 2008
Skills
Insurance, Financial Reporting, Process Improvement, Access, Employee Benefits, Software Documentation, Data Analysis, Medicare, Health Insurance, Healthcare, Claim
Education
Albertus Magnus College 2003 — 2007
CFCC 2000 — 2002
Associates, Public Relations
UnitedHealth Group April 2012 - Present
UnitedHealth Group September 2004 - Present
Eau Claire Chamber of Commerce 2008 - 2011
UnitedHealth Group February 2003 - September 2004
UnitedHealth Group September 2001 - February 2003
Prudential Insurance July 1980 - January 1997
Skills
HIPAA, Medicare, Process Improvement, Healthcare, Medicare Part D, Healthcare Information..., Call Centers, Program Management, Managed Care, Insurance, Healthcare Management, Leadership, Employee Benefits, Medicaid, Health Insurance, HMO, Team Building, Quality Assurance, Coaching, Network Development, Healthcare Industry, Claim, PPO, Training, Long-term Care, Health Policy
Education
Alverno College 1990 — 1996
BA, Professional Communication, support in Business and Management
State of MN April 2008 - Present
State of MN 2008 - Present
State of Minnesota 2008 - Present
UnitedHealth Group May 2003 - April 2008
Metris Companies, Inc. June 2000 - May 2003
Lutheran Brotherhood (Now Thrivent Financial) February 1988 - June 1999
Skills
CISSP, Security, Information Security, Vulnerability Management, PCI DSS, Information Security..., Identity Management, Security Awareness, ITIL, Security Policy, Data Security, CISM, Network Security, System Administration, Software Documentation, Disaster Recovery
Education
Alexandria Technical College 1986 — 1988
Associate's degree, Information Security
VIP Pharmacy April 2014 - Present
The Academic Advantage January 2013 - May 2014
UnitedHealth Group October 2013 - April 2014
CVS Caremark Corporation April 2013 - June 2013
Amazon January 2008 - May 2013
Amtrak January 2004 - September 2012
Chili's September 1996 - December 2003
Hilton Worldwide December 1996 - December 1997
United States Marine Corps August 1988 - August 1996
Skills
Customer Service, Sales, Purchasing, Inventory Management, Training, Strategic Planning, Management, Inventory Control, Team Building, Accounting
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
American Career College 2012 — 2013
Technical Diploma/License, Pharmacy Technician/Assistant
University of Phoenix 2008 — 2011
BSB/M, Business Management
Chaffey College 2003 — 2005
Associate's degree, Restaurant/Food Services Management, 3.5
UnitedHealth Group April 2015 - Present
Baylor Distribution, Inc January 2005 - April 2015
EST USA, Inc February 2002 - December 2014
GOFBA, Inc January 2010 - December 2010
Alliant International University-San Diego January 1999 - December 2000
Xue Wen & Jing-Hua Institution Schools January 1992 - December 1994
Skills
Databases, System Administration, SQL, Security, Networking, Operating Systems, Testing, Access, Analysis, Integration, Microsoft SQL Server, VMware, Database Design, Virtualization, Active Directory, Software Documentation, Network Administration, Crystal Reports, Microsoft Office, Reporting & Analysis, Sales Commission, Telecommunications...
Education
University of California, San Diego 2010 — 2010
HIT Program, Healthcare Information Technology
University of California, San Diego 2002 — 2002
Microsoft Certified Systems Administrator / Systems Engineer / Database Administrator
Alliant International University-San Diego Scripps Ranch 1999 — 2000
MBA / IT, International Business Administration / Information Technology
Alliant International University-San Diego Scripps Ranch 1996 — 1998
BA/MIS International Business Administration / Information Systems Management, Business and Information System
UnitedHealth Group July 2002 - Present
UnitedHealth Group May 1999 - July 2002
Marsh & McLennan Companies, Inc. June 1997 - May 1999
Skills
Insurance, Health Insurance, Employee Benefits, Underwriting, Process Improvement, Medicare, Managed Care, Life Insurance, Claim, Term Life Insurance, 401k, Account Management, Benefits Administration, Brokers, Call Centers, Commercial Insurance, Disability Insurance, Executive Management, Fixed Annuities, HIPAA, Health Savings Accounts, Healthcare, Healthcare Industry, Property & Casualty..., Relationship Management, Retirement, Workers Compensation, HMO, Financial Services, Health Policy, Customer Retention, Health Care Reform, Long-term Care, Medicaid, Medicare Part D, Network Development, PPO, Provider Relations, Strategic Financial..., COBRA, Disease Management, Healthcare Information..., Leadership, RFP, Vendor Management, Cross-functional Team..., Performance Improvement, Pharmacy Benefit..., Informatics
Education
Albertus Magnus College 1994 — 1997
Bachelor of Science, Accounting
Hamden High School 1990 — 1994
Aetna March 2012 - Present
Universal American February 2010 - January 2012
UnitedHealth Group 2005 - 2009
CareGuide 2004 - 2005
Ceridian 2002 - 2004
Senior Care Review 1996 - 2000
Managed Health Network 1995 - 1996
Human Affairs International (presently Magellan Health Services) 1994 - 1994
Preferred Health Care (presently ValueOptions) 1988 - 1993
CIGNA 1986 - 1988
Skills
Healthcare, Medicare, Medicaid, Strategy, Leadership, Program Management, Healthcare Management, Case Management, Utilization Management, Clinical Research, Health Policy, CRM, Management, Business Development, Strategic Planning
Education
Alliant International University-San Diego Scripps Ranch
Ph.D., Psychology
UnitedHealth Group April 2015 - Present
Alcoa Howmet November 2010 - April 2015
L-3 Communications Combat Propulsion Systems April 2008 - November 2010
L-3 Communications 2008 - November 2010
Alcoa Howmet 1999 - 2008
Silenus Group 1995 - 1999
Professional Data Resources May 1994 - August 1995
Education
Alma College 1986 — 1990
BA, Business Administration
Gold's Gym March 2010 - Present
MAXIMUS January 2015 - July 2015
UnitedHealthcare February 2011 - April 2014
UnitedHealth Group September 2006 - January 2011
Sierra Military Health Services 2003 - 2004
Ullico, Inc. 1978 - 2002
Ullico, Inc. 1991 - 1998
Ullico, Inc. 1984 - 1991
Skills
Process Improvement, Employee Benefits, Healthcare, Claim, HIPAA, Managed Care, Vendor Management, Insurance, Account Management, Health Insurance, Medicaid, Medicare, Life Insurance, Provider Relations, HMO, Leadership, Management
Education
Alfred University 1974 — 1978
B.S., Accounting
UnitedHealth Care June 2015 - Present
Optum Health 2012 - June 2015
OptumHealth July 2011 - June 2015
UnitedHealth Group January 2010 - July 2011
OptumHealth December 2008 - January 2010
Skills
Clinical Research, Healthcare, Performance Management, Managed Care, Disease Management, HIPAA, Healthcare Management, Hospitals, Nursing, Healthcare Information..., Medicaid, Utilization Management, Medicare, Health Insurance, Healthcare Consulting, Healthcare Industry
Education
Alverno College
BSN
BSN CCM
Bachelor of Science Nursing, Registered Nursing/Registered Nurse
Sabre Holdings October 2012 - Present
Bank of America 2012 - September 2012
Hewlett-Packard 2010 - 2011
UnitedHealth Group 2008 - 2010
Wausau Financial Systems 2006 - 2008
Metavante Image Solutions 1999 - 2006
Education
Amberton University 2005 — 2007
MBA, Management and Leadership
University of Central Oklahoma 1997 — 2000
B.Sc., Computer Science
Prime Therapeutics June 2015 - Present
Ameriprise Financial Services, Inc. June 2014 - June 2015
UnitedHealth Group October 2013 - May 2014
Ameriprise Financial Services, Inc. May 2013 - October 2013
AMERIPRISE FINANCIAL March 2011 - May 2013
AMERIPRISE FINANCIAL September 2006 - March 2011
Assurant Employee Benefits October 2002 - July 2006
Skills
Business Analysis, Visio, Testing, Data Analysis, Business Requirements, Requirements Gathering, Requirements Analysis, Process Improvement, Risk Management, User Acceptance Testing, Quality Center, Test Scripts, Microsoft Excel, Process Flow, Leadership, Process Flow..., Training, Agile & Waterfall...
Education
American InterContinental University
Associates, Business Administration
UnitedHealth Group October 2012 - Present
CORIX Group of Companies January 2010 - November 2011
Boeing July 2003 - May 2009
AVIANT GROUP May 2000 - July 2003
Education
American Career College 2012 — 2012
Certification, Pharmacy Technician
California State University-Long Beach 1989 — 1994
Bachelor's Degree, Economics
UnitedHealth Group June 2014 - Present
UnitedHealth Group June 2010 - April 2014
UnitedHealth Group March 2002 - June 2010
Sun Country Airlines 2000 - 2001
Benchmark Computer Learning 1998 - 2000
Dataserv 1988 - 1998
NCR Corporation 1981 - 1988
Skills
Project Management, Vendor Management, SDLC, Business Process, Business Process..., Program Management, Process Improvement, Project Portfolio..., Visio, IT Management, Business Analysis, IT Strategy, PMP, SharePoint, Requirements Gathering, Disaster Recovery, Cross-functional Team..., Integration, Enterprise Architecture
Education
Alfred State College - SUNY College of Technology 1977 — 1979
AS, Electronics
Blue Shield of California May 2013 - Present
Express Scripts April 2010 - November 2012
Express Scripts September 2008 - March 2010
Health Net February 2008 - August 2008
UnitedHealth Group February 2006 - January 2008
WellPoint September 2005 - January 2006
Health Net January 2002 - August 2005
Health Net January 2001 - December 2001
The Holman Group July 1999 - December 2000
Skills
Pharmacy Benefit..., Pharmaceutical Industry, Cross-functional Team..., Medicare Part D, Managed Care, Process Improvement, RFP, Health Insurance, Healthcare, Account Management, Strategic Planning, Project Management, Team Leadership, Management, Business Process..., Employee Benefits, Software Documentation, Quality Assurance, Training, Contract Negotiation, Reconnection, Energy Healing, Compliance Operations, Product Development, Behavioral Health, Provider Relations, Customer-focused Service, Data Analysis, Proposal Leadership, Legal Documents, Adjudication, Requirements Gathering
Education
Alliant International University-Los Angeles 1997 — 1999
Masters of Behavioral Health Care Management, ABD, All coursework completed but the dissertation
Indiana University Bloomington 1990 — 1997
Bachelor of Arts (B.A.), Psychology and Criminal Justice
Qualiteam s.r.l. September 2013 - Present
BirthWays May 2011 - October 2012
UnitedHealth Group August 2009 - April 2010
CIGNA Behavioral Health 2000 - 2001
AEI, Inc. 1999 - 2000
Andrew Residence 1998 - 1999
Skills
Mental Health, Crisis Intervention, Family Therapy, Group Therapy, Psychotherapy, Psychology, Nonprofits, Editing, Newsletters, Treatment
Education
Alliant International University-San Francisco Bay
M.A., Clinical Psychology
Hamline University 1995 — 1998
B.A., Psychology, Women's Studies
UnitedHealth Group April 2015 - Present
C & L Group August 2009 - April 2015
Ventracor February 2008 - August 2009
Directlink Technologies May 2007 - February 2008
Albright College November 2004 - May 2007
First Energy Corporation June 1977 - December 2003
Education
Alvernia College 2004 — 2004
Graduate work in Education, Education
Millersville University of Pennsylvania 1973 — 1977
Bachelor of Science (B.S.), Math
Canberra Industries September 2013 - Present
UTC Aerospace Systems May 2009 - September 2013
UTC / Pratt & Whitney December 2005 - December 2008
UTC / Pratt & Whitney November 2004 - December 2005
Pyramid Real Estate Holding LLC May 2003 - November 2004
The Hartford September 2001 - May 2003
Travelers July 1999 - September 2001
UnitedHealth Group April 1998 - July 1999
Skills
Financial Reporting, SAP, Forecasting, Cost Accounting, Sarbanes-Oxley Act, Accounting, Variance Analysis, Budgets, Analysis, Managerial Finance, Microsoft Excel, Risk Management, Financial Accounting, Microsoft Office, Project Management, General Ledger, Business Process..., Project Planning, Strategic Planning, Business Analysis, Microsoft Word, PowerPoint, Team Leadership, Business Strategy, Management, QuickBooks, GAAP, Business Planning, Process Improvement, Change Management, Cross-functional Team..., Finance, Account Reconciliation, Auditing, Financial Analysis
Education
Albertus Magnus College 2009 — 2011
MBA, Management
University of Hartford
Bachelors of Science in Electronic Engineering
UnitedHealth Group January 2010 - Present
CIGNA 2001 - 2009
Education
Liberty University 2010 — 2014
BS, Accounting
American InterContinental University 2004 — 2005
Associates, Business Administration
Dell August 2014 - Present
UnitedHealth Group September 2011 - August 2014
CVS Caremark Corporation August 2008 - December 2010
CVS Caremark October 2006 - August 2008
CVS Caremark November 2005 - October 2006
Tenet Healthcare July 2002 - November 2005
Skills
Employee Benefits, Software Documentation, Forecasting, Leadership, Payroll, Pharmacy Benefit..., Vendor Management, Strategic Planning, Medicare Part D, Training, Project Management, Finance, Instructor-led Training, Health Insurance, Team Leadership, Analysis, HIPAA, Healthcare, DB2, Development Of Employees, Access, Form 5500, Client Facing Skills, Insurance, Business Analysis, Cost Reporting, PeopleSoft, Account Reconciliation, IT Project & Program..., Healthcare Consulting, Microsoft Project, Meeting Facilitation, Presentation Skills
Education
Amberton University 2008 — 2012
MBA, Management
Grambling State University 1991 — 1995
Bachelors of Science, Accounting
Carroll High School 1987 — 1991
UnitedHealth Group August 2010 - Present
LVI Environmental Services, Inc. July 2007 - August 2010
Owens Renz and Lee Company December 1996 - July 2007
Skills
Forecasting, Accounts Payable, Accounts Receivable, Accounting, Payroll, Cash Flow, Budgets, Finance, Bank Reconciliation, Cash Flow Forecasting, Banking, Purchasing, General Ledger, Financial Reporting, Variance Analysis
Education
Albertus Magnus College 2005 — 2010
Bachelor of Science (B.S.), Accounting and Finance
Albertus Magnus College 2005 — 2010
Finance, Finance, Accounting
UnitedHealth Group June 2006 - Present
Evercare Hospice and Palliative Care March 2010 - July 2012
Ovations June 2006 - April 2010
Independent Care Health Plan May 2003 - May 2006
Assurant Health 2000 - 2003
United Heartland 1990 - 2000
Skills
Healthcare, Managed Care, Medicare, Medicaid, Healthcare Management, Disease Management, Program Management, Hospitals, Home Care, Healthcare Information..., Healthcare Consulting, HIPAA, Nursing, Quality Improvement, Long-term Care, Utilization Management, Health Policy, Healthcare Industry, Clinical Research, EMR, Health Insurance, Case Managment, Provider Relations
Education
University of Phoenix 2006 — 2008
MBA
Alverno College 1980 — 1984
BSN, Nursing
Kelly Services September 2014 - Present
DOCS August 2012 - September 2014
Execupharm/Pfizer November 2011 - May 2012
inVentiv Clinical Solutions, LLC/Pfizer December 2008 - December 2011
Pfizer December 2008 - November 2011
Superfresh October 2007 - November 2008
Public Health Management Corporation October 2007 - November 2008
Fountain House June 2007 - August 2007
Limited to Endodontics October 2005 - November 2006
UnitedHealth Group February 2005 - October 2005
Skills
Sop, Outlook, Microsoft Office, Customer Service, Clinical Research, Research, PowerPoint, Microsoft Word, Microsoft Excel, Social Media, Access, Project Management, Data Analysis, Event Planning, Data Entry, CTMS, Training
Education
City University of New York-John Jay College of Criminal Justice 2005 — 2007
MA, Forensic Psychology
John Jay College of Criminal Justice 2005 — 2007
Master of Arts, Forensic Psychology
Albright College 2000 — 2004
BA, Psychology, Criminology
Albright College 2000 — 2004
Bachelor of Arts; Bachelor of Arts, Psychology; Sociology; Criminology
UnitedHealth Group July 2014 - Present
WellCare April 2012 - June 2014
Delaware North Companies March 2011 - March 2012
Stampede Presentation Products March 2010 - March 2011
M&T Bank October 2007 - March 2010
Ingram Micro June 2006 - August 2007
Skills
Sales, Sales Management, Sales Presentations, Sales Operations, Competitive Analysis, Account Management, Process Improvement, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Salesforce.com, Forecasting, QlikView, Leadership, Team Leadership, Lead Generation, Events Coordination, Presentations, Networking, Management, Time Management, Agent Recruitment, Recruiting, Computer Proficiency, Healthcare Compliance, Healthcare Marketing, Compliance Management, Regulatory Compliance, Business Ethics, Community Outreach, Communication, Community Engagement, Medicare, Training, Healthcare, Team Building, Health Insurance, Strategic Planning
Education
Medaille College 2007 — 2009
Bachelor of Business Administration (BBA), Bachelor of Science Business Administration
Alfred University 2004 — 2006
Business Administration and Management, General
Niagara County Community College 2002 — 2006
Associate's degree, Business Administration and Management, General
UnitedHealth Group February 2014 - Present
United HealthCare December 2012 - February 2014
McKinley Consulting October 2012 - December 2012
PD June 2012 - October 2012
Robert Half Technology January 2012 - June 2012
Target IT Resources August 2011 - February 2012
TEKsystems April 2010 - September 2011
JDB Associates 2011 - 2011
MMIC Group August 2010 - November 2010
Wells Fargo & Co., Home Mortgage May 2010 - July 2010
Skills
ASP.NET, JavaScript, Crystal Reports, CSS, ASP, SharePoint, Business Analysis, Microsoft SQL Server, SQL, Business Intelligence, Microsoft Office, Project Management, C#, Programming, Access
Education
Minnesota School of Business 2010 — 2012
BA, IT-Web Application Development
Alexandria Technical College 2006 — 2008
AAS, Computer Programming
United Health Group February 2011 - Present
UnitedHealth Group 2011 - Present
Skills
HIPAA, Health Insurance, Healthcare Management, Managed Care, Benefits Administration, Process Improvement, Provider Relations, Healthcare, Insurance, Employee Benefits, Medicare, Leadership, Healthcare Industry, Hospitals, HMO, Health Savings Accounts, Nationally Certified..., Medicaid, Disease Management, PPO, Pharmacy Benefit..., Medicare Part D, Healthcare Consulting, Health Care Reform, Health Policy
Education
Albertus Magnus College 2003 — 2005
MBA
Albertus Magnus College 2002 — 2005
Master's degrees, Management & MBA
Boston University 1985 — 1989
Bachelor of Arts, Psychology
UnitedHealth Group June 2011 - Present
Aetna February 2008 - June 2011
Skills
Employee Benefits, Customer Service, Claim, Administrative..., Provider Relations, Outlook, Healthcare, HIPAA, Medicare, Managed Care, Health Insurance, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Healthcare Information..., Healthcare Management, Medicaid, Strategic Planning, Public Speaking, Project Management
Education
Albertus Magnus College 2012 — 2014
Master of Science (MS), Organizational Leadership
Eastern Connecticut State University 2003 — 2007
Bachelor of Science (B.S.), Communication, General
Molina Healthcare June 2014 - March 2015
UnitedHealth Group 2011 - 2013
Hyundai Motor America/ Adecco 2010 - 2011
AT&T Wireless 2006 - 2008
Skills
Customer Service, Healthcare
Education
American Career College 2015 — 2015
Medical Billing and Coding
UnitedHealth Group 2009 - Present
UnitedHealth Group 2006 - 2009
UnitedHealth Group 2006 - 2006
UnitedHealth Group 2004 - 2005
UnitedHealth Group 2002 - 2004
UnitedHealth Group 2000 - 2002
UnitedHealth Group 1999 - 2000
The Pillsbury Company 1998 - 1999
The Pillsbury Company 1997 - 1998
The Pillsbury Company 1995 - 1997
Skills
Managed Care, Forecasting, Pricing, Negotiation, Process Improvement, Analysis, Leadership, Budgets, Accounting, Management, Strategy, Cross-functional Team..., Health Insurance, Healthcare, Team Building, Financial Analysis, Program Management, Strategic Planning
Education
Ambassador University 1989 — 1993
BS, Business Administration
Kaiser Permanente May 2009 - Present
UnitedHealth Group June 2007 - May 2009
UnitedHealth Group June 2000 - June 2007
Skills
EMR, Healthcare, Healthcare Information..., Healthcare Management, Management, Resource Management, Epic Systems, Ambulatory, Patient Safety, Inpatient, EHR, Healthcare Consulting
Education
Alfred State College - SUNY College of Technology
Associate of Science (AS), Registered Nursing/Registered Nurse
Cleveland State University
Registered Nursing/Registered Nurse
Wal-Mart April 2015 - Present
Mom365 February 2015 - April 2015
UnitedHealth Group June 2014 - January 2015
Wal-Mart October 2013 - June 2014
Wells Fargo January 2013 - October 2013
Gold Rush October 2011 - January 2013
Gold Rush October 2011 - January 2013
Bank of America 2007 - 2011
Skills
Trend Analysis, Purchasing, Merchandising, Global Sourcing, Fashion, Strategic Sourcing, Supply Management, Retail Buying, Apparel, Fashion Buying, Retail, Visual Merchandising, Trend, Luxury Goods, Assortment, Supplier Negotiation, Inventory Management, Supply Chain, Supply Chain Management, Sourcing, Procurement, Merchandise Planning
Education
American InterContinental University 2006 — 2007
Associate's degree, Business Administration and Management, General
American InterContinental University Online 2006 — 2007
Associate of Arts (AA), Business Administration, Management and Operations
UnitedHealth Group October 2012 - Present
Modern Health Pharmacy August 2009 - August 2012
Lewis Operating Corp. July 2006 - February 2009
Leslie's Poolmart, Inc. May 2005 - November 2006
US Army August 2000 - August 2004
Skills
Pharmacy Technicians, Logistics, Long-term Customer..., Medical Billing, Transaction Processing, Microsoft Office, QS1, Microsoft Excel, Technical Documentation, Prescription Drugs, 45 wpm typing
Education
American Career College-Ontario 2009 — 2009
License Pharmacy Technician, Pharmacy Technician/Assistant
Freeport High School 1996 — 2000
High School Diploma, General Studies
UnitedHealth Group 2007 - Present
Syngenta November 1988 - December 2005
American national bank and trust of St. Paul April 1981 - November 1988
Skills
Healthcare, Quality Assurance, Visio, Management, SAP, Program Management, Master Data Management, Microsoft Office, Time Management, Requirements Analysis, Project Planning, Microsoft Word, COBOL, Access, Banking, Leadership, Microsoft Excel
Education
Alexandria Technical College 1979 — 1981
Computer Programming
UnitedHealth Group October 2014 - Present
QuestGroup July 2014 - August 2014
Resa James Home 2012 - 2013
Stormont-Vail HealthCare April 2003 - June 2008
Skills
Customer Service
Education
Allen County Community College 1998 — 2000
Associate's degree, General Studies, Business
Medical College of Wisconsin March 2012 - Present
Aurora Psychiatric Hospital January 2000 - July 2013
UnitedHealth Group August 2010 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Strategic Planning, Budgets
Education
Cardinal Stritch University 2006 — 2008
Master of Business Administration (MBA), Business/Healthcare
Alverno College 1992 — 1997
BSN, Nursing, Biology
UnitedHealth Group March 2008 - Present
CVS Pharmacy March 2006 - October 2012
Education
American Career College-Anaheim
UnitedHealth Group June 2014 - Present
UnitedHealth Group December 2007 - June 2014
RTI International March 1996 - July 2004
Skills
Financial Analysis, Financial Reporting, Business Strategy, Contract Management, Salesforce.com, Interviews, Internet, Compliance, Customer Service, Microsoft Excel, Invoicing, Lifesciences, Microsoft Office, Nonprofits, New Business Development, Contract Negotiation, PowerPoint, Proofreading, Sellers, Vendor Management, Microsoft Word
Education
Walden University 2010 — 2011
Public Health, 4.0
American Graduate University 2006 — 2007
Masters in Contracts Management, 4.0
Wake Technical Community College 1992 — 1994
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.8
nc wesleyan 1992 — 1994
Bachelor of Science (BS), Business Administration and Management, General, 3.8
Wheaton Franciscan Healthcare November 2013 - August 2014
UnitedHealth Group August 2010 - August 2013
Children's Hospital of Wisconsin 1995 - 2010
Children's Hospital of Wisconsin 1995 - 2010
Children's Hospital of Wisconsin 1995 - 2010
Education
Walden University 2013 — 2015
MSN, Adult Gerontology Nurse Practitioner
Alverno College 1990 — 1995
BSN, Registered Nursing/Registered Nurse
UnitedHealth Group October 2013 - Present
Skills
Healthcare, Microsoft Excel, Microsoft Word, Customer Service
Education
Alcorn State University
VALIC March 2011 - Present
UnitedHealth Group August 2009 - March 2011
Aflac August 2007 - March 2011
Skills
Legal Research &..., Cross-functional Team..., Customer Service, Legal Compliance, Power of Attorney, Guardianship, Trusts, IRS Levies, State Levies, Child Support Levies, Subpoenas, Bankruptcy, Conservatorships, Workers' Compensation..., Life Insurance, Retirement Account..., Production..., Office Management, Health Insurance, Direct Sales, Streamlining Work..., Team Leadership, Recruiting, Accounts Payable &..., Time Management, Microsoft Excel, Microsoft Office, Microsoft Word, Training, Risk Management
Education
Amarillo College 2007 — 2008
Business Administration and Management, General
Amarillo Community College 2006 — 2007
Business Administration and Management, General
UnitedHealth Group August 2015 - Present
Skills
Microsoft Office
Education
American Career College 2010 — 2011
pharmacy technician
SIRVA Worldwide Relocation & Moving June 2014 - May 2015
EverBank October 2012 - December 2013
UnitedHealth Group September 2010 - March 2012
Skills
.NET, Asp.net, MVC, ADO.Net, C#, Entity Framework
Education
Allama Iqbal Open University 1997 — 2001
Bachelor’s Degree, Computer Science