UnitedHealth Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. Headquarters: Minnetonka, Minnesota, United States CEO: David S. Wichmann (Sep 1, 2017–) Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealth Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealth Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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18,012 UnitedHealth Group employees in database. Find out everything there's to know about UnitedHealth Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealth Group Employees
UnitedHealtcare January 2012 - Present
UnitedHealth Group July 2008 - January 2012
UnitedHealth Group April 2007 - July 2008
Manning & Napier Benefits, LLC April 2006 - April 2007
Univera Healthcare March 2005 - April 2006
Univera Healthcare May 2003 - March 2005
Univera Healthcare December 2000 - May 2003
Univera Healthcare May 1999 - December 2000
Health Care Plan March 1997 - May 1999
Health Care Plan January 1996 - March 1997
Skills
Green Belt, Project..., Customer Service, Insurance, Microsoft Office, Process Improvement, Microsoft Excel, Project Management, Call Centers, Management, Change Management, Microsoft Word, Team Leadership, Health Insurance, Sales, Marketing Communications, Graphic Design, Logo Design, Illustrator, Photography, PowerPoint, Contract Management, RFP Generation, Visio, Employee Benefits, Product Design
Education
Daemen College 2004 — 2006
Master of Science (MS), Executive Leadership and Change
The Maryland Institute College of Art 1975 — 1979
Bachelor of Fine Arts (BFA), Graphic Design and Illustration
Loch Raven Sr. High School, Baltimore, MD
UnitedHealth Group March 2014 - Present
UnitedHealth Group October 2012 - March 2014
UnitedHealth Group December 2010 - October 2012
Scholarship America October 2010 - December 2010
Thomson Reuters May 2009 - August 2009
General Mills Class Project August 2008 - May 2009
Education
Dakota State University 2013 — 2015
Masters of Science in Information Systems, Data Management
Minnesota State University, Mankato 2006 — 2010
BS, Information Technology/ Mathematics Minor
Bike Walk Connecticut December 2014 - Present
Unitedhealth Group January 2004 - Present
Skills
Healthcare Information..., Business Analysis, Financial Modeling, Process Improvement, Data Analysis, Health Insurance, Program Management, Analytics, Business Intelligence, Business Process..., Leadership, Analysis
Education
Northeastern University - Graduate School of Business Administration 1999 — 2001
Master of Business Administration (MBA)
Keene State College 1989 — 1992
BA
Southern Vermont College 1988 — 1989
Modern Health Specialty Pharmacy March 2014 - Present
UnitedHealth Group March 2012 - August 2013
UnitedHealth Group January 2008 - August 2013
Rx Relief August 2007 - January 2008
The Medicine Shoppe June 2006 - June 2007
Skills
Pharmaceutical Industry, Managed Care, Contract Management, Technical Training, Call Centers, Provider Networks, Healthcare, Hospitals
Education
Cypress College
Health Information Technology
UnitedHealth Group March 2005 - Present
Apria Healthcare November 1998 - February 2005
Browns Home Health Supply October 1996 - October 1998
Skills
Medicare, Managed Care, Medicaid, Provider Relations, HIPAA, Network Development, Healthcare Management, Healthcare, Health Insurance, HMO, PPO, Healthcare Industry, Health Policy, Hospitals, Healthcare Consulting
Education
Immanuel Medical Center-Midland Lutheran College School of Respiratory Therapy 1987 — 1988
Bachelor's degree, Respiratory Care Therapy/Therapist
Dana College 1981 — 1986
Bachelor's degree, Biology, General
UnitedHealth Group July 2015 - Present
FedEx Office December 2013 - June 2015
FedEx Office April 2013 - December 2013
FedEx Office August 2012 - April 2013
rtifx August 2011 - August 2012
Christ Church International May 2011 - August 2012
Maranatha in the City August 2011 - December 2011
North Central University August 2010 - May 2011
North Central University September 2007 - April 2011
Wickenburg Christian Academy September 2005 - May 2007
Skills
Event Planning, Leadership, Teaching, Public Speaking, Preaching, Discipleship, Youth Ministry, Leadership Development, Team Leadership, Music, Music Production, Customer Service, Conflict Resolution, Nonprofits, Editing, Youth Leadership, Management, Strategic Planning, Administration, Writing
Education
Crown College 2012 — 2017
Master of Arts (M.A.)
North Central University 2007 — 2011
Bachelor of Science (B.S.)
Businessolver October 2014 - June 2015
UnitedHealth Group April 2013 - December 2013
Johnson & Johnson August 2010 - November 2012
Biomet 3i November 2008 - August 2010
Covidien October 2005 - May 2008
Lincare Holdings, Inc April 2003 - September 2005
Skills
Hospitals, Sales Operations, Selling, Capital Equipment, Sales, Medical Devices, Sales Presentations, Health Insurance, Life Insurance, Insurance, Orthopedic, Strategic Planning
Education
Creighton University 1994 — 1998
BS/BA, Marketing, 3.5 GPA
A.D. Banker
Life and Health Producer Licenses - CO
UnitedHealth Group January 2012 - Present
American Honda Motor Company, Inc. November 2011 - January 2012
General Motors November 2010 - November 2011
Tata Consultancy Services October 2007 - November 2011
Gen Re February 2010 - November 2010
Federal Communications Commission November 2009 - February 2010
Gen Re February 2009 - October 2009
Chrysler July 2008 - February 2009
Chrysler October 2007 - July 2008
NFL Network January 2007 - August 2007
Skills
Java Enterprise Edition, SharePoint, JavaScript, C#, C++, Project Management, HTML 5, Liaison, Documentum, Enterprise Content..., Java, Tomcat, Enterprise Architecture, Oracle, Business Analysis, Requirements Analysis, XML, SOA, Agile Methodologies, Input Accel, Solution Architecture, Content Management, Requirements Gathering, WDK
Education
Coventry University 2005 — 2006
MBA, Engineering Management
Punjab Technical University 2001 — 2005
B.E, Information Technology
UnitedHealth Group May 2015 - Present
Keats Consulting, LLC March 2006 - May 2015
Food and Drug Administration, Center for Drug Evaluation and Research March 2003 - September 2005
Bank One August 1996 - August 2002
Skills
Project Management, Program Management, Enterprise Architecture, Management, Analysis, PMO, SDLC, Project Portfolio..., PMP, Healthcare Information..., Software Project..., IT Strategy, Requirements Analysis, Business Analysis, Business Process, Integration, Vendor Management, Consulting, Project Planning, CPIC
Education
University of Maryland University College 2001 — 2003
MS, Information Technology, 3.916
Northern Arizona University 1990 — 1992
MBA, Business Administration, 3.54
University of Arizona 1986 — 1987
Post-Baccalaureate Teaching Certificate, Business/Computer Education
University of Arizona 1980 — 1985
BS, Business Administration
Dakota State University
Information Systems (Health)
Jolly Roger Roasting Company August 2014 - Present
Endgame LLC January 2013 - December 2013
UnitedHealth Group September 2011 - January 2012
Genesis10 2011 - 2012
Genesis10 2011 - 2012
Kroll Ontrack April 2011 - September 2011
Kroll Ontrack January 2010 - August 2011
Kroll Ontrack June 2009 - April 2011
Kroll Ontrack January 2009 - June 2009
Kroll Ontrack July 2007 - January 2009
Skills
Requirements Gathering, SDLC, Problem Solving, Process Improvement, Gap Analysis, Business Analysis, Integration, Leadership, Training, Management, Team Leadership, Six Sigma, User Acceptance Testing, Business Process, Analysis
Education
Crown College 2003 — 2007
Management and Ethics, Business
UnitedHealth Group December 2014 - Present
Coca-Cola Enterprises January 2013 - May 2014
Coca-Cola Enterprises September 2012 - January 2013
Arkansas Blue Cross Blue Shield October 2011 - August 2012
Regions Financial Corporation May 2011 - October 2011
Accent Marketing May 2007 - August 2010
ACCENT Marketing August 2006 - May 2007
Skills
Microsoft Office, Microsoft, Windows, Windows 7, Microsoft Windows 98, Windows 95, Windows 9x, MS Office Suite, Microsoft Office 2007, Microsoft Office 2003, Access, Excel, PowerPoint, Data Entry, Human Relations, Banking, Insurance, Health Insurance, Microsoft Excel, Customer Service, Call Centers, Employee Benefits, Workforce Management, Leadership, Recruiting, Customer Satisfaction, Employee Relations, Payroll, Performance Management, Benefits Administration, Human Resources
Education
Rasmussen 2014 — 2016
Health Information Technology, Medical Office Management/Administration
Strayer University 2012 — 2013
Bachelor of Business Management, Human Resources Management/Personnel Administration, General
Davenport University 2007 — 2009
Health Information/Medical Records Technology/Technician
National Park Community College 2003 — 2006
Health Information/Medical Records Technology/Technician
Hot Spring High School 1994 — 1998
High School, English Language and Literature/Letters
UnitedHealth Group June 2012 - Present
University of Minnesota, School of Public Health 2005 - 2010
University of Minnesota, Printing Services 1996 - 2005
Skills
E-learning, Process Improvement, Change Management, Six Sigma, E-Learning, Project Management, Public Speaking, Program Management, Instructional Design, Customer Service, Data Analysis, Budgets, Leadership, Project Planning, Analysis
Education
American Society for Quality (ASQ) 2012 — 2012
Six Sigma Black Belt
University of Minnesota - Carlson School of Management 2000 — 2003
MBA, Marketing, Finance
University of Minnesota 1991 — 1996
BA, American Studies
Creighton University
Creighton University
Creighton University
Cretin-Derham High School
St. Mark's
Watermark Learning
PMI Certification Training
TigerEye Films January 2007 - Present
UnitedHealth Group August 2004 - August 2010
Texas Instruments September 2000 - October 2004
Skills
Entertainment, Music Industry, Music, Music Production, Songwriting, Six Sigma, SOX Compliancy, Sarbanes-Oxley, Project Management, Risk Management, Risk Assessment
Education
Dallas Baptist University 2008 — 2009
MBA, Finance
UnitedHealth Group July 2015 - Present
University of Minnesota Health January 2015 - May 2015
Fairview Medical Group May 2014 - August 2014
Allina Health - St. Francis Regional Medical Center January 2014 - May 2014
Creighton University August 2012 - May 2013
The Nebraska Medical Center September 2012 - March 2013
Creighton University November 2011 - February 2013
Skills
Healthcare, Healthcare Management, Public Health, Healthcare Information..., Epidemiology, HIPAA, Health Promotion, Data Analysis, Quality Improvement, Training, Microsoft Word, Microsoft Excel, Customer Service
Education
University of Minnesota-Twin Cities 2013 — 2015
Master of Healthcare Administration
Creighton University 2009 — 2013
Bachelor of Science, Health Administration & Policy
UC Irvine Medical Center August 2004 - Present
CHOC Health Alliance March 2003 - July 2006
Orange County Health Care Agency July 2002 - March 2003
UnitedHealth Group April 1995 - July 1996
Skills
Healthcare, Case Management, Managed Care, Patient Advocacy, Adolescents, Nursing, Utilization Management, Inpatient, Medicine, Treatment, Quality Improvement, Health Education, Medical Billing, Mental Health, Case Managment, Coordination of Benefits, Healthcare Management, Discharge Planning, Behavioral Health, Mental Health Care
Education
CA State University Consortium 1983 — 1984
None, BSN
Cypress College 1980 — 1981
RN, Nursing
Rio Hondo College 1976 — 1977
Associate of Arts and Sciences (AAS), Psychiatric/Mental Health Services Technician, 4.0
SkyBridge Resources at Health Plan Services July 2013 - Present
UnitedHealth Group 2004 - 2013
Telcordia Technologies 2001 - 2003
Lucent Technologies/Alcatel-Lucent 1997 - 2001
Bell Communications Research/Telcordia Technologies 1988 - 1997
Skills
Healthcare Information..., Microsoft Office, Web Services, SQL, Quality Center, Windows, C++, Visio, Requirements Gathering, Requirements Analysis, XML, Unix, Test Planning, Unix Shell Scripting, Team Leadership, EDI, RDBMS, TSO/ISPF, CICS, Toad 9.0, SoapUI, QTP, Test Management, Integration Testing, Client Server..., Programming Languages, Telecommunications..., System Testing, Databases, Business Intelligence, Quality Assurance, Regression Testing, Software Quality..., User Acceptance Testing, SDLC
Education
Rutgers, The State University of New Jersey-New Brunswick
Computer Science
CUNY Bronx Community College
Associate in Applied Sciences, Data Processing and Data Processing Technology/Technician
UnitedHealth Group August 2015 - Present
Best Buy August 2014 - July 2015
Robert Half International July 2013 - July 2014
Skills
Scrum, Eclipse, SDLC, Microsoft SQL Server, Design Patterns, Business Analysis, Microsoft Office, Integration
Education
Crown College
Master of Arts (M.A.), Organizational Leadership
University of Minnesota-Duluth
Bachelor of Science (B.S.), Computer Science
UnitedHealth Group July 1996 - Present
Dr.Bouman and Dr. Schultz January 1984 - June 1996
Skills
Healthcare, X-ray, EMR, BLS, HIPAA, Healthcare Management, Medical Terminology, Medicine, Patient Safety, Hospitals
Education
Jem educational 2009 — 2009
Dexa scan, Radiology
Cypress College 1982 — 1983
X Ray tech, Radiology
UnitedHealth Group November 2012 - Present
Farmers Insurance January 2014 - Present
William Roberts Builders, Inc October 1978 - July 2007
Rutherford General Hospital, Inc. December 1970 - October 1982
Specialty Photo Service and Wedding Photography July 1968 - July 1980
Skills
Medicare, Aging into Medicare, Senior Services, Medicare Supplements, Explaining Medicare, Wedding Photography, Bridal Portraits, Outdoor Portraits, Senior Portraits, Portraits, Student Groups..., Church Group Photography, Pet Portraits, Real Estate Photography, Home Interior..., Linkedin Head Shots, Sports Photography, Motorcycle Photography, Custom Homes, Residential Homes, Construction, Sales, Renovation, Bathrooms, Construction Management, Management, Life Insurance, Term Life Insurance, Small Business, Strategic Planning, Project Planning, Contractors, Real Estate, Marketing Strategy, Entrepreneurship, New Business Development, Contract Negotiation, Selling, Leadership, Account Management
Education
Texas A&M University-Commerce 1968 — 1970
Finance, General
SMU Dallas College of Business & Real Estate 1967 — 1968
Real Estate License, Real Estate
American College of Osteopathic Administrators 1980 — 1982
Member of College of Hospital Administrators, Hospital and Health Care Facilities Administration/Management
Dallas County Community College 1966 — 1968
Associate's degree, Psychology
UnitedHealth Group September 2012 - Present
BCBS of MN October 2002 - August 2012
Gage 2002 - 2002
U S WEST 1997 - 1998
Skills
Process Improvement, Managed Care, Health Insurance, Budgets, Medicare, Data Analysis, Medicaid, Financial Analysis, Forecasting, Analysis, Business Analysis, Healthcare, Strategic Planning
Education
Creighton University 1988 — 1992
BSBA, Finance
UnitedHealth Group March 2015 - Present
OptumHealth September 2007 - Present
UnitedHealth Group 2015 - 2015
SHPS August 1995 - September 2007
St. Joseph's Hospital June 1985 - July 1995
Skills
Disease Management, Healthcare, Fundraising, Process Improvement, Medicare, Healthcare Management, Utilization Management, Nursing, Medicaid, Managed Care, Client Relations Skills, Leadership, Mentoring, Healthcare Information..., Case Managment, Hospitals, Employee Benefits, Presentations, Team Leadership, Account Management, Quality Improvement, Home Care, Health Policy, Provider Relations
Education
University of Phoenix 1998 — 2000
MBA, Managment
Creighton University 1976 — 1980
BSN, Nursing
OptumHealth August 2013 - Present
UnitedHealth Group October 2012 - April 2013
UnitedHealth Group October 2012 - April 2013
Skills
Project Management, Networking, Visio, HIPAA, Healthcare Information..., SDLC, Medicare, Healthcare, Managed Care, Process Improvement, Medicaid, Business Analysis, Software Documentation, Vendor Management, Requirements Analysis
Education
Creighton University
UnitedHealth Technologies December 2008 - Present
UnitedHealth Group December 2006 - December 2008
UnitedHealth Group May 2005 - December 2006
Skills
Computer Hardware, Windows Server, Active Directory, TCP/IP, Windows, Networking, Lotus Notes, VPN, Microsoft Office, Windows Security, Windows Registry, Unix Security, Security, Troubleshooting, Operating Systems, Information Security, Visio, Technical Support, Help Desk Support, Access, Network Administration, Unix, SharePoint, Network Security, Disaster Recovery, Windows 7, Windows XP, System Administration, Microsoft Exchange, System Deployment, Citrix, IT Management, IT Operations, Servers, Incident Management, Computer Security, ITIL, Firewalls, Laptops, DNS, Information Security...
Education
Crown College 2000 — 2004
Bachelor, Network Administration
Benchmark Learning
Carollwood Massage Therapy April 2014 - Present
Addison Massage Therapy, LLC March 2012 - Present
Athans Chiropractic August 2011 - December 2011
Cobb Rehab & Wellness September 2009 - April 2011
A Clinical Massage and Therapy Center May 2009 - October 2009
UnitedHealth Group January 2001 - January 2007
Skills
Trigger Point Therapy, Deep Tissue Massage, Myofascial Release, Therapeutic Massage, Reflexology, Anatomy & Physiology, Aromatherapy, Swedish Massage, Therapists, Wellness, Swedish, Chair Massage, Stretching, Rehabilitation, Treatment, Wellbeing, Wellness Coaching, Healing, Stress Management, Nutrition, Pain Management, Relaxation, Neuromuscular Therapy, Lymphatic Drainage, Craniosacral Therapy, Bodywork, Medical Massage, Fitness, Neuromuscular
Education
Everest University-Brandon 2007 — 2008
Diploma, Massage Therapy/Therapeutic Massage
D G Erwin Technical Center 1989 — 1991
Diploma, Legal Secretary
USDA-APHIS August 2009 - Present
UnitedHealth Group May 2008 - April 2009
Select Comfort November 2007 - March 2008
GMAC ResCap March 1998 - November 2007
Prudential Insurance 1995 - 1998
Aeropostale 1988 - 1990
Aeropostale 1988 - 1990
Skills
Instructional Design, Project Management, Organization Development, Organizational Design, Leadership Development, Organizational..., Talent Management, Change Management, Program Management, Training, Leadership, Cross-functional Team..., Strategy, Team Building, Management, Workshop Facilitation, Performance Management, Consulting, Human Resources
Education
University of Minnesota-Twin Cities 1988 — 1991
Crown College
Richfield High
UMR August 2013 - Present
UnitedHealth Group November 2011 - Present
Nationwide Better Health July 2010 - September 2011
MetroHealth Medical Center September 2009 - June 2010
Cuyahoga County Board of Health May 2007 - September 2009
Cleveland Clinic 2001 - 2002
Skills
Wellness Coaching, Corporate Wellness, Nutrition, Stress Management, Nutritional Counseling, Nutrition Education, Clinical Nutrition, Employee Wellness, Health Promotion, Clinical Research, Motivational..., Behavior Change, Health Education, Corporations, Weight Management, Wellness, Fitness
Education
Nebraska Methodist College 2010 — 2011
Master of Science, Health Promotion Management
Kaplan University 2009 — 2010
Bachelor of Science, Health and Wellness
Cuyahoga Community College 1995 — 2001
Associate of Applied Science, Dietetic Technology
UnitedHealth Group 2015 - Present
Target 2012 - 2015
Target 2010 - 2012
Target 2007 - 2010
Skills
Assortment, Business Analysis, Cross-functional Team..., Forecasting, Global Sourcing, Inventory Management, Merchandising, Retail, Sourcing, Vendor Management, Leadership, Management, Negotiation, Project Management, Product Development, Product Management
Education
Creighton University 2003 — 2007
BSBA, Marketing
GEICO December 2014 - Present
GEICO June 2014 - Present
GEICO January 2014 - Present
UnitedHealth Group January 2013 - January 2014
US Postal Service August 2009 - January 2013
West Corporation August 2009 - May 2012
T-Mobile August 2002 - July 2004
Skills
Customer Service, Data Entry, 10 Key, Microsoft Office, Outlook, Fax, Team Building, File Management, Microsoft Excel, Inventory Management, Process Improvement, Leadership, Training, Management, Customer Satisfaction
Education
Friends University 2005 — 2007
Bachelor, Business Administration, Management
Cowley College 1999 — 2005
Associate, Business Admin, Management
southeast high
southeast high
southeast high
DTI LLC June 2015 - Present
Merrill Corporation December 2012 - June 2015
Healthland May 2012 - December 2012
McKinley Consulting January 2012 - May 2012
Healthland August 2011 - January 2012
Waconia Moravian Church February 2010 - January 2012
UnitedHealth Group November 2008 - August 2011
Waconia Moravian Church February 2008 - February 2011
UnitedHealth Group December 2007 - December 2008
United Health Group April 2007 - December 2007
Skills
Medicare, Medicaid, Strategic Planning, Healthcare, Claims, Team Management, Product Development, Team Building, Customer Relations, Team Leadership, P&L, P&L Management, Process Improvement, Product Management, Health Insurance, Cross-functional Team..., Analysis, Operations Management, HMO, Pricing, Market Planning, Hospitals, Market Research, Medicare Supplements, Mentoring, Program Management, Vendor Management, Business Strategy, Product Marketing, Budgeting, Managed Care, Product Life Cycle..., Staff Development, Healthcare IT, HIPAA, Requirements Analysis, Competitive Analysis, Business Analysis, Business Process..., Project Planning, SDLC, Account Management, Strategic Leadership, RFP, Business Management, Product Launch, PMO, Project Portfolio..., Product Strategy, Resource Management
Education
Crown College 2011 — 2014
Master of Business Administration (MBA)
Crown College 2005 — 2009
BA, Business Management and Ethics
Crown College 2005 — 2007
Associates, General Study
UnitedHealth Group January 2012 - Present
Axtell Pharmacy June 2004 - January 2012
Axtell Pharmacy 2007 - 2010
Axtell Pharmacy 2007 - 2010
Skills
HIPAA, Healthcare Information..., Process Improvement, Healthcare, Managed Care, Medicare, Visio, Software Documentation, Vendor Management, SDLC, Business Analysis, Medicaid, Health Insurance, Call Centers, Project Management, Healthcare Management, SharePoint, EMR, Requirements Analysis, Access, Healthcare Industry, Data Analysis, Requirements Gathering, HMO, Network Development, PPO, Six Sigma
Education
Dallas County Community College
All Care Health Center December 2013 - Present
UnitedHealth Group June 2013 - Present
Midwest family worship March 2013 - Present
Creighton University September 2010 - June 2013
Eagles Nest Worship Center December 2007 - March 2012
Ridge Family Practice April 2008 - June 2011
Comp Choice August 2007 - April 2008
Creighton University October 2003 - June 2007
Skills
Nursing, Family Medicine, BLS, Healthcare Management, Healthcare, Clinical Research, ICU, Hospitals, Leadership, Cpr Certified, EMR, Critical Care, ACLS, Pediatrics, Primary Care, Inpatient, Acute Care, PALS, Singing, Praise & Worship
Education
Creighton University 2003 — 2007
BSN/MSN, Nursing
Paris Junior College 1990 — 2004
Associate in Nursing, Registered Nursing/Registered Nurse
Rivercrest High School
Rivercrest High School
UnitedHealth Group May 2012 - Present
Take Care Health Systems October 2014 - June 2015
Visiting Nurse Hospice Atlanta March 2012 - April 2012
Grant Park Clinic March 2003 - March 2012
Minute Clinic November 2006 - September 2009
Gwinnett Physician's Group March 1994 - October 2002
Skills
Certified Diabetic..., Nurse Practitioners, Family Practice, Nursing, Healthcare, Primary Care, Family Medicine, Physicians, Treatment, Diabetes, Patient Education
Education
Brenau University 2000 — 2002
Masters of Science Nursing, Family Nurse Pracititoner
Creighton University 1992 — 1993
Bachelors of Science, Nursing
Bethel College, N. Newton KS 1979 — 1981
BSW, Social Work
Hesston College, Hesston, KS 1976 — 1978
AA, English and Journalism Emphasis
The Farnsworth Group March 2012 - Present
UnitedHealth Group February 2009 - February 2012
Education
The University of Tennessee at Chattanooga 2010 — 2011
MBA
The University of Tennessee at Chattanooga 2004 — 2007
Bachelor of Science (BSc), Finance, General
Dartmouth College 2003 — 2003
Anthem, Inc. March 2012 - Present
UnitedHealth Group May 2011 - March 2012
Amerigroup Corporation November 2010 - April 2011
WellCare Health Plans, Inc. March 2006 - November 2010
Time Warner Inc. July 2005 - February 2006
Henry Schein, Inc. 2002 - 2005
Raines International Inc. 1999 - 2001
Heidrick & Struggles January 1998 - January 1999
Ward Howell International 1995 - 1998
Skills
Applicant Tracking..., Talent Management, Healthcare, Talent Acquisition, Onboarding, Internet Recruiting, Recruiting, Sourcing, College Recruiting, Call Center, Managed Care, Leadership, Employee Benefits, HRIS, Call Centers, Executive Search, Temporary Placement, Interviews, Process Improvement, Human Resources, Benefits Administration, Organizational..., Technical Recruiting, Taleo, Employee Relations, Healthcare Industry, Team Building, Deferred Compensation, Employee Training, Training, Hiring, New Hire Orientations, Workforce Planning, PeopleSoft
Education
Daemen College
University of Buffalo
Ameresco January 2014 - Present
Iron Mountain May 2011 - January 2014
Ernst & Young January 2008 - April 2011
UnitedHealth Group April 2003 - April 2007
Skills
SEC filings, Sarbanes-Oxley Act, Revenue Recognition, Financial Reporting, Accounting, US GAAP, Auditing, Internal Controls, Financial Analysis, GAAP, Financial Accounting, Financial Modeling, SOX 404, Financial Audits, SEC Filings, Financial Statements, CPA
Education
Northeastern University 2007 — 2008
MBA / MSA, Accounting, Business
Northeastern University - Graduate School of Business Administration 2007 — 2008
MBA/MSA, Accounting
Daemen College 2003 — 2005
DPT, Doctor of Physical Therapy
Daemen College 1995 — 1999
BS, Physical Therapy
UnitedHealth Group May 2008 - July 2009
UnitedHealth Group November 2003 - May 2008
UnitedHealth Group November 2001 - November 2003
SOUTHERN CALIFORNIA SALES & SERVICE October 2000 - November 2001
Skills
Administrative..., Invoicing, Employee Benefits, Marketing, Outlook, Leadership, Visio, Social Media, Budgets, Time Management, Insurance, Administrative...
Education
Cypress College 1996 — 1998
General Business
UnitedHealth Group January 2011 - Present
UnitedHealth Group September 2005 - June 2011
Northwest Airlines, Inc. 1992 - 2005
Skills
Financial Modeling, Financial Analysis, Pricing, Cross-functional Team..., Healthcare, Finance, Strategic Planning, Capital Budgeting, Acquisition Integration, Leadership, Strategy, Program Management, Process Improvement, Operations Management, Budgets, Risk Management, Executive Management, Forecasting, Analysis, Business Process...
Education
Stanford University Graduate School of Business 1990 — 1992
MBA
Dartmouth College 1982 — 1986
BA, Engineering
American Cribbage Congress September 2008 - Present
Regence BlueCross BlueShield of Oregon March 2007 - October 2013
UnitedHealth Group October 2002 - March 2007
Skills
Visio, Business Process, Systems Analysis, Requirements Gathering, Business Analysis, Microsoft Office, Data Analysis, SharePoint, User Acceptance Testing, Team Leadership, MS Project, Software Project..., SDLC, Quality Assurance, PMO, Process Improvement, Access, PMP, Agile Project Management, SQL, Requirements Analysis, Business Intelligence, Databases, Business Process..., Vendor Management, Agile Methodologies, Integration, Analysis
Education
University of Phoenix 2001 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
Portland State University 1999 — 2001
Bachelor of Science (BSc), Psychology
Davenport University 1985 — 1987
Associate of Science (A.S.), Business Administration and Management, General
UnitedHealthcare October 2014 - Present
UnitedHealth Group November 2008 - Present
UnitedHealthcare 2003 - November 2008
Skills
Executive Management, Strategy, Cross-functional Team..., Team Building, Leadership, Strategic Planning, Health Policy, Medicare, Quality Improvement, Financial Analysis, Business Process...
Education
Dartmouth College 2012 — 2014
Master of Science (MS), Health Care Delivery Science
Texas State University-San Marcos 1992 — 1994
Master of Business Administration (MBA), Finance
Texas Tech University 1988 — 1992
Bachelor of Business Administration (BBA), Finance
UnitedHealthcare August 2013 - Present
UnitedHealth Group 2002 - 2013
Skills
Account Management, Medicaid, Change Management, Customer Service, HIPAA, Vendor Management, Call Centers, Project Management, Management, Sales
Education
Cypress College
Rockland Estates October 2013 - Present
UnitedHealth Group 2002 - 2012
Johnson & Dugan 2001 - 2002
BISNet 1999 - 2001
Skills
Insurance, Employee Benefits, Implementation..., Health Insurance, Managed Care, Claim, HIPAA, Process Improvement, Underwriting, Healthcare, Account Management, Project Management, Operations Management, Project Coordination, Relationship Management, Customer Service, Brokers
Education
Daniel Webster College 1983 — 1987
Bachelor of Business Administration (BBA), Business Administration and Management, General
UnitedHealth Group March 2015 - Present
Fidelis Care January 2014 - March 2015
Healthfirst 2012 - 2013
Unique Trifth Store October 2009 - 2012
Skills
Customer Service, Microsoft Excel, Data Analysis, PowerPoint, Microsoft Word, Accounting, Research, Auditing, Insurance, Coaching
Education
CUNY Bronx Community College 2010 — 2013
Associate's degree, Business Administration
Univerisidad Apec 2007 — 2009
Associate's degree, Marketing
City University of New York-Baruch College
BBA, International Marketing
UnitedHealth Group May 2014 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Access, Data Analysis, Public Speaking, Hospitals, Healthcare, Event Planning, Nonprofits, Social Networking, Strategic Planning, Coaching, Social Media, Staff Development, CPR Certified, Fundraising, Editing, Community Outreach, Teamwork, Leadership Development, Human Resources, Recruiting, Marketing
Education
Dallas Baptist University
Bachelor of Applied Arts and Sciences, Psychology
New Mexico State University
Associate Degree in Nursing
UnitedHealth Group October 2012 - Present
UnitedHealthcare October 2012 - Present
Skills
Leadership, Process Improvement, Training, Project Management, Management, Strategic Planning, Team Leadership, Project Planning, Healthcare, Program Management, Coaching, Teaching, Team Building, Leadership Development, Change Management, Access, Operations Management, Microsoft Office, Database Admin, CRM, Budgets, Public Speaking, Business Process, Business Analysis, Corporate Budgeting, P&L Budget Management, Organizational..., Requirements Gathering, Systems Analysis, Database Management, SaaS, Personnel Management, Contract Management, Procurement, Vendor Relationships, Problem Solving, Nonprofits, Data Analysis
Education
Crown College 2001 — 2004
Bachelor of Science (BS)
UnitedHealth Group April 2014 - Present
The Oaks of Brecksville August 2012 - April 2014
Pleasant Lake Villa Nursing Home September 2001 - August 2012
Pleasant Lake Villa Nursing Home January 2011 - January 2012
Pleasant Lake Villa Nursing Home November 2010 - January 2012
NASA Glenn Research Center September 1980 - September 1989
Skills
IV certified, completed admissions on..., Verified medications..., Scheduled appointments, Trach care, Ostomy Care, Admissions Assistant, Trach Care, IV
Education
Parma School of Nursing 2000 — 2001
LPN, Nursing Practice
Parma School of Nursing 2000 — 2001
Licensed Practical Nurse, Practical Nursing
Cuyahoga Community College 1998 — 2001
.336
Cuyahoga Community College 1997 — 2000
No degree earned. Took various courses, Nursing
College of Saint Benedict and Saint John's University 2012 - Present
Nassau Foods November 2010 - Present
UnitedHealth Group April 2007 - November 2010
Deluxe Corporation 2003 - 2005
Excel Energy 1991 - 2001
Skills
Product Management, Healthcare, Cross-functional Team..., Strategic Planning, Marketing Strategy, Product Development, Segmentation, Pricing, Account Management, Product Marketing, Marketing, Marketing Communications, Leadership, Strategy, New Business Development
Education
Creighton University 1987 — 1988
MBA, Marketing
JAMAICA'S COMFORT ZONE/Lingo November 2007 - Present
TENET HEALTHCARE/Solis Healthcare December 2006 - November 2007
Tenet Healthcare April 2006 - November 2006
Tenet Healthcare February 2004 - March 2006
Tenet Healthcare January 2001 - February 2004
Tenet Healthcare October 1999 - January 2001
UnitedHealth Group January 1997 - January 1999
PRUDENTIAL INSURANCE COMPANY January 1983 - January 1997
Skills
Customer Service, Process Improvement, Strategic Planning, Budgets, Microsoft Excel, Call Centers, Program Management, Leadership, Management, Public Speaking, Accounts Receivable, Employee Training, Staff Development, Microsoft Office
Education
Drexel University
Bachelor of Science, Business Administration
Cumberland County College
Associates, Applied Science, Business Administration / Human Resources Management
Anthem, Inc. July 2011 - Present
WellCare February 2011 - July 2011
WellCare October 2010 - February 2011
WellCare January 2007 - October 2010
CareSource Management Group July 2004 - January 2007
CareSource August 2003 - June 2004
UnitedHealth Group November 2000 - July 2003
Skills
Medicare, Medicaid, HEDIS, Quality Management, Managed Care, Process Improvement, Data Analysis, Compliance, Access, Excel, Documentation, Strategic Planning, Program Management, MS Project, Vendor Management, SharePoint, HIPAA, Healthcare, Informatics, Microsoft Excel, Provider Relations, Software Documentation, Training
Education
Davenport University 1995 — 2002
BA, Information Technology
The Coach Kev Uncensored Podcast May 2013 - Present
UnitedHealth Group June 2003 - Present
Team Beachbody November 2010 - Present
Intuit December 2001 - May 2004
Sarasota County Government July 1999 - July 2001
Inter-Globe Distributions January 1996 - November 1997
Best Buy January 1996 - November 1997
Skills
Fitness, Wellness, Weight Training, Healthcare Information..., Healthcare, HIPAA, Access, SQL, Visio, Software Documentation, Data Analysis, SharePoint, Technical Support
Education
Lorain County Community College 2012 — 2015
Cuyahoga Community College 2002 — 2002
MCSE Training
UnitedHealth Group June 2015 - Present
UnitedHealth Group August 2013 - June 2015
League of Minnesota Cities March 2011 - April 2013
Minnesota Mayors Association April 2012 - December 2012
City of Montrose 2007 - December 2012
League of Minnesota Cities June 2009 - March 2011
Landscape Structures January 2007 - March 2011
City of Montrose November 2006 - December 2008
Target 2005 - 2007
Target 2003 - 2005
Skills
Local Government, Public Speaking, Community Outreach, Policy, Employee Relations, Economic Development, Microsoft Excel, Microsoft Office, Training, Strategic Planning, Government, Public Relations, Management, Customer Service, Program Management, Leadership, Marketing, Time Management, Nonprofits, Volunteer Management, PowerPoint, Negotiation, Community Development, Public Policy, Organizational..., Leadership Development, Event Planning, Grant Writing, Budgets, Policy Analysis, Public Administration, Administration, Team Building, Project Management, Grants, Social Media, Analysis, Program Development, Newsletters, Strategic Communications, Legislative Relations, Team Leadership, Coaching, Project Planning, Staff Development, Microsoft Word, Grassroots Organizing, Legislation, Political Campaigns, Politics
Education
Crown College 1998 — 2000
Bachelor of Science, Management & Ethics
Wyoming Law Enforcement Academy 1993 — 1993
Detention Peace Officer Certification
Ivory Coast Academy 1982 — 1988
High School Diploma
Dartmouth College September 2014 - June 2015
Dartmouth College June 2014 - September 2014
Dartmouth on Purpose September 2013 - September 2014
UnitedHealth Group June 2013 - September 2013
The Dartmouth Institute for Health Policy and Clinical Practice January 2013 - June 2013
Skills
Stata, Nonprofits, Leadership, Data Analysis, Analysis, Entrepreneurship, Qualitative Research, Financial Analysis, Research, Community Outreach, Statistics, Policy Analysis, Public Policy, Public Health, Public Speaking, Quantitative Analytics, Quantitative Research, Health Policy
Education
Dartmouth College 2010 — 2014
Bachelor of Arts, Sociology modified with Global Health
Dartmouth College 2010 — 2014
Bachelor's degree in Sociology, Sociology
UnitedHealth Group October 2014 - Present
Pacific Crest Insurance (The Sawyer Agency) May 2014 - Present
Connextions October 2013 - May 2014
Etech Global Services July 2013 - October 2013
Hilton Worldwide June 2011 - March 2013
Aflac March 2011 - June 2011
Freeman Auto Group April 2010 - June 2011
History Maker Homes 2006 - 2007
Skills
Consultative Sales..., Insurance, Medicare, Sales, Selling, Customer Service, Customer Retention, Cold Calling, Health Care Reform, Building Relationships, Direct Sales, Sales Presentations, Sales Process, Strategic Planning
Education
Dallas Christian College 2001 — 2003
Bachelor of Science (B.S.), Christian Studies and Leadership
Tyndale Theological Seminary 1998 — 2000
Roosevelt High School
Roberts Wesleyan College May 2012 - Present
DaVita Kidney Care December 2012 - June 2015
UnitedHealth Group September 2012 - March 2013
Stahlka Agency Inc. June 2010 - July 2012
Excellus BCBS August 2007 - May 2010
Nephrology Associates of Western New York June 2004 - August 2007
Skills
Relationship Building, Medicare, Community Outreach, Health Insurance, Higher Education, Employee Benefits, Public Speaking, Marketing, Management, Hospitals, Strategy, Program Development, Insurance, Nonprofits, Healthcare Management, Healthcare, Leadership, Training
Education
Daemen College
Bachelor of Science (BS), Biology & Chemistry
Roberts Wesleyan College
Master of Science (MS), Health/Health Care Administration/Management
UnitedHealth Group September 2013 - Present
Sunflower State Health Plan a Centene Corporation Company January 2013 - August 2013
Argus Health Systems October 2007 - January 2013
Essig Management February 2004 - September 2007
Burns & McDonnell October 1999 - May 2003
Skills
Compliance, Policy, Documentation, Research, Fraud, Healthcare, Auditing, Software Documentation, Project Planning, Analysis, Training, Management, Medicare Part D, Process Improvement, Medicaid, Leadership, Medical Compliance, HIPAA, Technical Writing, Access, Managed Care, Business Process, Risk Management, Medicare, Visio, Pharmacy Benefit..., Quality Assurance, Team Building, Human Resources, Government, Healthcare Information..., Quality Auditing, Educational Leadership, Privacy Compliance, Thought Leadership, Utilization Management, Health Insurance, Organizational..., Data Analysis, Pharmacy, Medicaid Managed Care, Business Analysis, Healthcare Consulting, Healthcare Management, Insurance, Cross-functional Team..., Business Process..., Cerner, Healthcare Industry, Program Management
Education
University of Missouri-Columbia 2011 — 2012
MS, Health Informatics and Biometics
Dallas Baptist University 1994 — 1996
BS, Business, Education
Jonesboro Arkansas
UnitedHealth Group June 2013 - Present
UnitedHealth Group June 2013 - Present
Nova Healthcare October 2011 - February 2013
Fidelis Care 2013 - 2013
Skills
Hospitals, Healthcare Management, Healthcare, BLS, Nursing, Medical/Surgical, Acute Care, Inpatient, Patient Safety
Education
Daemen College
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Trocaire College
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
S.T.A.R. Generation (Formerly known as Max Désir Ministries / S.T.A.R. Productions January 1988 - Present
UnitedHealth Group March 2015 - Present
Circle Players, Inc June 2013 - September 2015
United Health Group October 2011 - March 2015
Luxottica Retail February 2007 - December 2011
Cummins Inc. October 2010 - March 2011
ATT/Nashville Business Consulting June 2009 - June 2010
Stuart Weitzman March 2007 - December 2008
Sears February 2007 - November 2008
Hispanic Maintenance Services January 2001 - January 2003
Skills
Customer Service, Microsoft Excel, Strategic Planning, Management, Coaching, Social Media, Event Planning, Public Speaking, Organizational..., Training, Leadership, Sales, Microsoft Word, Teaching, Fundraising, Outlook
Education
Liberty University 2015 — 2017
Master's Degree, Divinity/Ministry
New Every Nation Leadership IInstitute 2014 — 2016
2 year Leadership Program, Theology/Theological Studies
Jones International University 2011 — 2012
Master's degree, Higher Education/Higher Education Administration
CUNY Medgar Evers College 2004 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
UnitedHealth Group November 2014 - Present
City of Bloomington, MN October 2011 - December 2014
Greatbatch Medical January 2014 - April 2014
M. A. Mortenson Company July 2010 - December 2013
Metropolis Rugby Football Club August 2004 - June 2011
Digital River February 2007 - April 2010
Life Time Fitness June 2003 - January 2007
Missourit State University - West Plains August 2000 - May 2003
Skills
Microsoft Office, CPR/AED certified, New Leaf Metabolic..., Triathlon, Cycling, Rugby, Wellness Programming, Exercise Prescription, Athletic Training, Corporate Wellness, Employee Health, Marathon, Public Speaking, Coaching, Cpr Certified, Fitness, Event Planning, Athletics, Personal Training, Strength Training, PowerPoint, Budgets, Microsoft Excel, Sports, Health Promotion, Nutrition, Microsoft Word, Wellness, Corporations, Program Management, Time Management, Training, Sales, Online Marketing, Social Networking, Community Outreach, Teaching, Leadership, Employee Wellness, Social Media, Nonprofits, Rehabilitation, Leadership Development, Event Management, Staff Development, First Aid, Marketing, Recruiting, Fundraising, Process Scheduler
Education
Missouri State University 1998 — 2000
Master, Health Promotion and Wellness Management
Creighton University 1994 — 1998
B.A, History
UnitedHealth Group September 2014 - Present
Humana October 2013 - September 2014
Humana December 2012 - October 2013
Interfaith Ministries of Denton, Inc. August 2012 - December 2012
Goodall-Witcher Healthcare Foundation April 2011 - August 2012
Metalz May 2009 - March 2011
Advanced Rehab Trust Home Health April 2008 - May 2009
Good Samaritan Society November 2006 - March 2008
Mid-Country Automotive May 2006 - November 2006
Skills
Newsletters, Press Releases, Public Speaking, Freelance Writing, Flyers, Writing, Advertising, Brochures, Healthcare, Copywriting, Public Relations, Editing, Social Media, Marketing Communications, Event Planning, Fundraising, PowerPoint, Promotions, Word, Microsoft Office, Copy Editing, Journalism, Customer Service, Microsoft Word, Marketing, Event Management, Community Outreach, Social Networking, Media Relations, Management, Facebook, SEO, Leadership, Strategy, Creative Direction, Sales
Education
Dana College 2002 — 2003
B.A., Communication
Grandview College 2001 — 2002
Journalism/Graphic Design
Iowa Western Community College 1999 — 2001
A.A., Journalism
ESPN January 2015 - Present
ESPN October 2012 - January 2015
ESPN June 2011 - October 2012
TomTom January 2007 - June 2011
UnitedHealth Group December 2005 - January 2007
Microsoft Corporation December 2002 - December 2005
Vicinity Corporation May 2000 - December 2002
Skills
Scrum, Agile Project Management, Problem Solving, Agile Methodologies, Product Management, Software Project..., Program Management, Integration, Cross-functional Team..., Project Management, Business Analysis, Team Leadership, Business Intelligence, Leadership, Management, Strategic Partnerships, Team Management, Analysis, Project Portfolio..., Training, Team Building, Entrepreneurship, Budgets, Account Management, Business Process..., Vendor Management
Education
Dartmouth College 1998 — 2000
MEM, Engineering Management
Dartmouth College 1992 — 1995
MS, Engineering
Messiah College 1987 — 1992
BS, Engineering
WellCare Health Plans December 2014 - Present
The Coca-Cola Company October 2013 - November 2014
UnitedHealth Group October 2011 - April 2013
QTC April 2011 - March 2012
AIG March 2010 - March 2011
Coalition America April 2004 - October 2009
InHealth Record Systems April 2008 - March 2009
New Healthcare Management February 2003 - September 2003
Avaya Communication January 2000 - January 2002
Prudential Insurance March 1997 - March 2000
Skills
Managed Care, Health Insurance, Customer Service, Provider Relations, Microsoft Office, Call Center, Sales, Citrix, Telecommunications, DOS, Healthcare, Claim, Leadership, Training, Medicare, Insurance, Medical Billing, Call Centers, HIPAA, Medicaid
Education
Darton College 2012 — 2015
Health Information Technology
Darton College 2012 — 2015
Health Information Technology, Health Information Technology
Atlanta Technical College 2008 — 2009
n/a, Health Information Technology
md collins 1988 — 1989
UnitedHealth Group February 2015 - Present
Blue Cross and Blue Shield of Minnesota August 2011 - February 2015
Herbalife September 2011 - September 2013
Firestone Complete Auto Care February 2011 - December 2011
Frontier Communications June 2006 - February 2011
Skills
Customer Service, Sales, Health Insurance, Telecommunications, Office Equipment, Telephone Skills, Medical Terminology, Computer Proficiency, Bilingualism, Public Speaking, Customer Satisfaction, Strategic Planning, Training, Team Building, Time Management, Leadership, Call Centers, Process Improvement, Customer Retention, Management, Employee Benefits, Insurance, Problem Solving
Education
Dakota County Technical College 2008 — 2008
Certified Business Professionals, Sales Certification Credit
Pathways Area Learning Center
High School, ABE, 3.4 GPA
Fragomen Worldwide April 2015 - Present
Fragomen, Del Rey, Bernsen & Loewy January 2013 - April 2015
Verma Law Firm April 2012 - January 2013
Seagate Technology August 2011 - April 2012
Enloe Medical Center April 2010 - May 2011
UnitedHealth Group January 2008 - April 2010
Skills
Research, Legal Writing, Legal Research, Microsoft Office, Immigration Law, Outlook, Workers Compensation, Litigation, Customer Service, Litigation Support, Microsoft Word, Civil Litigation, Microsoft Excel, Employment Law, Event Planning, Public Speaking, Management, Contract Negotiation, Intellectual Property, Corporate Law, Document Review
Education
Cal Northern School of Law 2010 — 2011
Doctor of Law (J.D.) (Incomplete), Law
Indiana University-Purdue University at Indianapolis 2008 — 2010
Bachelor of Arts (B.A.), General Studies, Arts and Humanities
Cuesta College 1994 — 1996
Transfer Coursework, General Education
Arcata High 1989 — 1993
High School Diploma
Self employed January 2012 - Present
Medical Offices 2000 - 2011
UnitedHealth Group 1999 - 2000
Geomap Company- Sub-Surface Mapping for the Oil & Gas Industry 1979 - 1999
Skills
Communication, Attention to Detail, Problem Management, Organization Skills, People Skills, Report Writing, Information Gathering, Speech Writing, Employee Training, Curriculum Development, Professional..., Personnel Supervision, Personnel Selection, Personnel Evaluation, Billing Process, Time Management, Anger Management, Youth Mentoring, Photography, Wedding Planning, Library Research, Genealogy, Reading Comprehension, Technical Writing, Creativity Skills, Catering, Personal Care, Professional shopper, Educational Leadership, Organizational..., Beading, Training, Leadership, Customer Service, Management, Microsoft Word, Research, Public Speaking, Social Media, Teamwork, Sales, Call Centers
Education
Dallas County Community College 1976 — 1978
Associates of Arts and Sciences, Communication, General, over 3.0
School of Life
Human Nature
UnitedHealth Group May 2014 - Present
AT&T May 2007 - May 2014
Skills
Sales, Medicare, Customer Service, Healthcare, Team Building, Account Management, Sales Management, Negotiation, Marketing, Leadership, Customer Satisfaction, Contract Negotiation, Call Centers, Process Improvement, Business Analysis
Education
Dakota County Technical College 2014 — 2015
Associates of science, Health Sciences
UnitedHealth Group March 2004 - November 2012
Greater San Diego Area March 2004 - November 2012
Deering Banjo Company August 2002 - March 2004
Skills
Microsoft Office, Microsoft Excel, Event Planning, Customer Service, System Administration, Research, Public Speaking, Supervisory Skills, Desktop Publishing
Education
Cuyamaca College
Highmark Inc. August 2015 - Present
AliveCor, Inc. July 2014 - July 2015
Physicians Immediate Care July 2012 - July 2014
Walgreens October 2009 - June 2012
UnitedHealth Group January 2006 - October 2009
Great-West Healthcare January 2003 - January 2006
Ketera Technologies February 2001 - August 2002
Netscape June 1996 - November 2000
General Electric June 1991 - June 1996
Skills
Product Management, Strategy, Marketing Strategy, Healthcare, Leadership, Start-ups, Marketing, Strategic Partnerships, Managed Care, Product Development, E-commerce, Brand Development, Go-to-market Strategy, Business Development, Strategic Marketing, Medicare, Program Management, Enterprise Software, Management
Education
Dartmouth College 1987 — 1991
BA
UnitedHealth Group March 2013 - Present
Farmers Insurance June 2011 - January 2013
Universal North America August 2010 - June 2012
CGI April 2008 - August 2010
SANTA FE INSURANCE November 2006 - April 2008
Education
Dallas Baptist University 2010 — 2012
MBA, Finance
The University of Texas at Arlington
B.A, Communication
UnitedHealth Group July 2013 - Present
CRP Concepts, LLC December 2008 - July 2013
Healthcare Transformation Group January 2007 - October 2009
TrailBlazer Health Enterprises March 2002 - November 2007
Parkland Hospital January 2001 - March 2002
PwC October 1998 - December 1999
Arthur Andersen June 1997 - October 1998
Skills
Healthcare Management, Hospitals, Strategic Planning, Public Speaking, Budgets, Microsoft Excel, Medicare, Process Improvement, Management Consulting, Healthcare, Business Process..., Revenue Cycle, Healthcare Consulting, Leadership, Managed Care, Training, Insurance
Education
Dallas Baptist University 2001 — 2003
Master of Business Administration (MBA), Accounting
Florida Agricultural and Mechanical University 1989 — 1993
Bachelor of Science (B.S.), Healthcare Management
Cigna-HealthSpring October 2008 - Present
UnitedHealth Group July 2004 - October 2008
Wendy's of Colorado Springs September 2002 - August 2003
MedCare@Home July 2000 - March 2002
Express Scripts July 1999 - July 2000
Home Health Corporation of America February 1997 - July 1999
Long Mile Rubber Company 1983 - 1986
Skills
Medicare, Health Insurance, Medicaid, Healthcare Information..., Microsoft Excel, Managed Care, Provider Relations, Microsoft Office, Event Planning, Outlook, Team Building, Marketing, Insurance, HIPAA, Healthcare, Access, Healthcare Management, Sales
Education
Dallas County Community College 1975 — 1977
Associates, General
U.S. Department of Veteran Affairs March 2015 - Present
U.S. Department of Veterans Affairs September 2014 - Present
UnitedHealth Group February 2014 - September 2014
Child and Adolescent Treatment Services January 2010 - February 2014
Buffalo Public Schools September 2012 - 2014
SHRP2 Naturalistic Driving Study September 2010 - 2014
Skills
Healthcare, Customer Service, Nonprofits, Microsoft Excel, Grant Writing, Public Speaking, Leadership, Microsoft Office, Research
Education
Mercy College 2012 — 2015
Master of Public Administration (MPA), Health Services Management
D'Youville College 2010 — 2011
Advanced Certificate, Health Services Administration
Daemen College 2005 — 2009
Bachelor of Science (B.S.), Health Care Studies-Community Health
UnitedHealth Group RN Case ManagerUnitedHealth GroupApril 2014 - Present
University Hospitals of Cleveland 2010 - 2012
Southwest General Health Center 2005 - 2012
Skills
Case Management, Hospitals, Hospice & Palliative..., End of Life, Oncology Nursing, Educational Leadership, Fundraising, Team Building, Team Leadership, Nursing Education, EMR, Medicare/Medicaid...
Education
Indiana Wesleyan University 2014 — 2016
Master’s Degree, Nursing Education
Indiana Wesleyan University 2004 — 2006
Bachelor’s Degree, Registered Nursing/Registered Nurse
Cuyahoga Community College 1994 — 1997
Associate’s Degree, Registered Nursing/Registered Nurse
UnitedHealth Group November 2000 - Present
UnitedHealth Group January 2002 - December 2005
UnitedHealth Group November 2000 - July 2002
Skills
PowerPoint, Outlook, Microsoft Excel, Customer Service, English, Research, Windows, Teaching, Microsoft Office, Budgets, Data Entry, Microsoft Word, Leadership
Education
University of Texas at Dallas - Naveen Jindal School of Management 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Dallas County Community College 2011 — 2011
Associate of Science (A.S.)
Experience Works October 2014 - Present
Crown College 2001 - 2014
UnitedHealth Group 2006 - 2013
Mayo Foundation / DBA Heartland Financial Services 1997 - 2004
Skills
Master's Degree in..., Leadership, Management, Training, Recruiting, Problem Solving, Security, Customer Service, Testing, Editing, Government, Network Security, Project Management, Public Speaking, Nonprofits, Team Building, Strategic Planning, Leadership Development, Community Outreach
Education
Crown College 2010 — 2013
Master's Degree (MBA), Business Administration, 3.7
Crown College 1999 — 2005
Bachelor's of Science (BS), Network Administration and Management
University of Minnesota-Morris
Elementary Education
UnitedHealth Group September 2014 - Present
UnitedHealth Group December 2011 - September 2014
UnitedHealth Group July 2010 - December 2011
Skills
Six Sigma, Lean Six Sigma, Green Belt, Visio, Business Process..., Process Management, Microsoft Excel, Microsoft Word, PowerPoint, Team Leadership, Employee Training, WebEx, Business Analysis, Coaching, Data Analysis, Editing, Writing, Social Networking, Outlook, Public Speaking, Teaching, Windows, Avaya Technologies, Cisco Technologies
Education
Lindenwood University 2008 — 2009
Master of Fine Arts (M.F.A.), Writing, General
Culver Stockton College 2004 — 2008
Bachelor's degree, English/Language Arts Teacher Education
UnitedHealth Group January 2013 - Present
Canterbury Woods March 2011 - January 2013
Niagara Lutheran Health Systems January 2009 - March 2011
Niagara Lutheran Health Systems October 2005 - January 2009
Skills
Healthcare, Case Managment, Nursing, Medicine, Leadership, Elder Care, Patient Advocacy, BLS, Case Management, Palliative Care, Healthcare Management, Managed Care
Education
D'Youville College 2010 — 2015
Registered Nursing/Registered Nurse
Erie Community College
Associate's degree, Registered Nursing/Registered Nurse
Hutch-tech H.S.
Infosense, Inc December 2010 - Present
Iora Health (customer) June 2014 - December 2014
BlueCross BlueShield of Tennessee (customer) February 2012 - October 2014
Amerigroup Corporation (customer) January 2011 - March 2012
Emdeon December 2009 - January 2011
UnitedHealth Group October 2005 - December 2009
Allianz Life May 2005 - November 2005
WebMD 2000 - 2005
Emdeon Business Services 1999 - 2005
Consultec, ACS, Xerox July 1997 - December 1999
Skills
Data Modeling, Business Intelligence, Enterprise Architecture, Data Warehousing, Data Integration, Oracle, ETL, Databases, SDLC, Analytics, Informatica, Data Quality, Teradata, SQL, Data Management, Strategy, IT Management, PL/SQL, Project Management, Architecture, Big Data, Master Data Management, Unix Shell Scripting, Data Warehouse..., Healthcare Information..., Data Profiling, Microsoft SQL Server, System Architecture, Logical Data Modeling, Physical Data Modeling, Hadoop, Management Consulting, Project Planning, Infrastructure, PowerBuilder, SAS programming, Data, Sybase IQ, Relational Data Modeling, ANSI C, Strategic Roadmaps, Capital Budgeting, Python, Hadoop Streaming, Bayesian methods
Education
Carlson School of Management 2004 — 2005
Dakota State University 1989 — 1992
BS, BA, AS, Information Systems, Business Administration, Application Programming
CompleteCase.com June 2014 - Present
Early stage companies April 2014 - Present
LeanWagon June 2014 - June 2015
Forrester Research August 2000 - April 2014
cranespharmacy.com June 1999 - June 2000
UnitedHealth Group June 1995 - May 1999
ExxonMobil June 1991 - May 1995
Blue Cross Blue Shield 1990 - 1990
Professional Management Services September 1985 - August 1989
Med Access September 1983 - June 1985
Skills
Competitive Intelligence, Market Research, Strategy, Thought Leadership, Competitive Analysis, Business Strategy, Segmentation, Lead Generation, Business Development, New Business Development, Report Writing, Editing, Public Speaking, Leadership, Start-ups, Program Management, Cross-functional Team..., Entrepreneurship, Consulting, Marketing Strategy
Education
University of Virginia - Darden Graduate School of Business Administration 1989 — 1991
MBA - Faculty Award for Academic Excellence, General Management
Dartmouth College 1979 — 1983
BA, Healthcare Policy
Phillips Andover 1975 — 1979
UnitedHealth Group November 2012 - Present
Mannatech July 1997 - Present
White Dog Properties August 2011 - May 2012
Platinum Services May 2011 - July 2011
Skills
Public Speaking, SEO, Strategic Planning, Business Development, Customer Service, B2B Marketing, Event Planning, Market Research, Business Planning, Trade Shows, Wordpress, Marketing Management, HubSpot, Analytics, Digital Media, Recruiting, Mobile Marketing, Non-profits, Web 2.0, Human Resources, Social Networking, Sales, Entrepreneurship, Online Marketing, WordPress, Social Media Marketing
Education
MSSU 1991 — 1993
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services, 3.7
Crowder College 1989 — 1991
Associate of Arts (AA) Business Management, Computer Science
UnitedHealth Group September 2015 - Present
UnitedHealth Group March 2015 - August 2015
AECOM April 2013 - January 2015
GE Healthcare 2006 - 2012
GE Energy June 2006 - June 2007
GE Energy September 2002 - June 2006
GE Plastics September 2000 - September 2002
GE Plastics June 1997 - September 2000
GE Plastics July 1995 - June 1997
Skills
IT Strategy, Vendor Management, Six Sigma, IT Management, Business Process..., Process Improvement, Program Management, Leadership, Business Analysis, Change Management, Cross-functional Team..., Outsourcing, SDLC, Project Portfolio..., Information Technology
Education
Dartmouth College 1988 — 1992
Bachelor of Liberal Arts, Russian Area Studies
Blue Cross Blue Shield of Michigan October 1995 - Present
UnitedHealth Group February 1991 - October 1995
Skills
Business Analysis, Processing Medical..., Medical Terminology, Medical Office..., Processing Property &..., Customer Service, ICD-9, Medicare, High Level Claim..., HIPAA, Health Insurance, Healthcare, Data Entry, Employee Benefits, Access, Outlook, Insurance
Education
Davenport University 2006 — 2009
Associate's degree, Medical/Health Management and Clinical Assistant/Specialist
Grandville High School
IBM March 2013 - Present
Charter Solutions, Inc. May 2012 - March 2013
Practice Management Institute, Inc. July 1990 - March 2013
UnitedHealth Group 2008 - 2009
GMAC ResCap (formerly GMAC RFC) 2005 - 2008
GMAC ResCap 2003 - 2008
Education
Dalhousie University
LLB, Litigation
Dalhousie University
MBA, Finance, Operations Research
Royal Military College of Canada/Collège militaire royal du Canada
BA, Politics & Economics
MidCountry Bank May 2010 - Present
UnitedHealth Group July 2007 - April 2010
Universal Savings Bank July 2004 - February 2007
Metris Companies March 1997 - July 2004
Skills
Financial Analysis, Forecasting, Financial Modeling, Finance, Cash Management, Budgets, Financial Reporting, Treasury, Management, Executive Management, Strategic Planning, Portfolio Management, Accounting, Business Planning, Due Diligence
Education
Northeastern University - Graduate School of Business Administration 1995 — 1996
Master of Business Administration (M.B.A.), Finance
Saint John's University 1990 — 1994
Bachelor of Arts, Math and Computer Science
Duluth Marshall 1985 — 1990
High School Diploma, Liberal Arts
Sanford Health December 2014 - Present
Fiserv June 2011 - December 2014
UnitedHealth Group March 2010 - June 2011
UnitedHealth Group July 2008 - February 2010
Robert Half Technology September 2007 - July 2008
Primera Technology October 2006 - September 2007
Skills
Microsoft Office, Help Desk Support, Computer Hardware, Process Improvement, Windows 7, Call Center, Technical Support, Data Center, ITIL, Incident Management, Troubleshooting, Call Centers, Windows, SharePoint, Software Documentation, Leadership, Information Technology
Education
Crown College 2003 — 2005
Bachelor of Science, Management and Network Administration
North Hennepin Community College 2001 — 2002
General Studies
AFLBS 1999 — 2001
Certificate in Bible, Bible/Biblical Studies
UnitedHealth Group July 2015 - Present
Jocelyn's Run: A Marathon of Support September 2009 - Present
XL Catlin November 2011 - July 2015
The Hartford September 2009 - November 2011
The Hartford August 2007 - September 2009
UnitedHealth Group 2002 - 2007
Connecticut Resources Recovery Authority 2001 - 2002
CIGNA Group Insurance 2000 - 2001
Fidelity Investments 1996 - 2000
Skills
Financial Analysis, Strategic Financial..., Vendor Management, IT Financial Management, Team Leadership, Outsourcing, Expense Management, Non-profit Volunteer, Project Portfolio..., GAAP, Financial Services, QuickBooks, Budgets, Change Management, PMO, Risk Management, Project Management, Business Process..., Managerial Finance, SDLC, Finance, Leadership, Financial Reporting, Financial Modeling, Forecasting, Executive Management, Business Analysis, Business Planning, Mergers & Acquisitions, Process Improvement, Insurance, Mutual Funds, Analysis, Cross-functional Team..., Sarbanes-Oxley Act, Corporate Finance, Portfolio Management, Financial Risk, Accounting, Strategy, Management Consulting, Enterprise Risk..., IT Strategy, Investments, Internal Controls, Due Diligence, Asset Management, Banking, Acquisition Integration, Financial Planning
Education
Northeastern University - Graduate School of Business Administration
Masters of Science, Finance
Merrimack College
BS Business Administration, Finance
Enrico Fermi High School
Travelers Insurance April 2011 - Present
2014 Team Hoyt Boston Marathon Team February 2014 - April 2014
Travelers Insurance 2008 - April 2011
UnitedHealth Group December 2004 - April 2008
NaviMedix 2001 - 2004
Razorfish 1998 - 2001
Carleton Corporation 1997 - 1997
Skills
SDLC, Business Intelligence, Project Management, Process Improvement, Vendor Management, Software Quality..., Integration, Quality Assurance, Data Warehousing, IT Management, Requirements Analysis, Requirements Gathering, Business Analysis, Technical Leadership, Agile Methodologies, Test Automation, Visio, Software Project..., Enterprise Software, Testing, Organizational..., IT Strategy, SQL, Automated Software..., Project Portfolio..., GUI test automation, PMP, Leadership, Databases, Resource Management, Management, Agile Project Management, Waterfall, Team Management, Continuous Improvement, Quality Management, Cross-functional Team...
Education
Northeastern University - Graduate School of Business Administration 2003 — 2005
MBA
Northeastern University 1994 — 1999
Bachelor of Science
Senate Counsel, Research and Fiscal Analysis February 2008 - Present
GeoVera Holdings, Inc. January 2006 - June 2007
UnitedHealth Group October 2005 - January 2006
Onvoy May 2003 - October 2005
St. Paul Companies June 1997 - May 2003
Education
William Mitchell College of Law 2003 — 2007
J.D.
Creighton University
B.A., Spanish, History
United HealthCare 2007 - Present
UnitedHealth Group June 2007 - Present
United Healthcare February 2000 - May 2007
Skills
Claim, Health Insurance, Claims Management, Medicare, Managed Care, Process Improvement, HIPAA, PPO, Provider Relations, HMO, Claims Resolution, Healthcare, Health Policy
Education
Cypress College 1971 — 1972
UnitedHealth Group August 2015 - Present
UnitedHealth Group April 2014 - Present
G&K Services January 2012 - April 2014
The Stir 2013 - 2013
Cargill October 2009 - December 2011
Cargill February 2007 - September 2009
Cargill November 2004 - January 2007
Cargill April 2001 - November 2004
Cargill June 1993 - March 2001
Cargill January 1987 - June 1993
Skills
Vendor Management, Program Management, Strategy, Change Management, Cross-functional Team..., Outsourcing, Project Management, Management, Strategic Planning, IT Management, Coaching, Analysis, Project Planning, Unified Communications, Enterprise Architecture, IT Service Management, Security, Strategic Sourcing, Infrastructure, Leadership, CRM, PCI DSS
Education
Carlson School of Management 2010 — 2011
Executive MBA
Crown College 2001 — 2004
Bachelor of Science
UnitedHealth Group February 2009 - Present
MinuteClinic 2005 - 2008
Regions Hospital 2004 - 2005
Adaytum 1998 - 2003
Travelers 1994 - 1998
National Computer Systems (NCS) 1988 - 1994
Skills
Applicant Tracking..., Onboarding, Talent Acquisition, Employee Training, Employee Relations, Talent Management, Employee Engagement, Deferred Compensation, Leadership Development, Employee Benefits, Leadership, HRIS, Human Resources, Strategic Leadership, Workforce Planning, Organizational..., College Recruiting, Benefits Administration
Education
Creighton University 1976 — 1980
BA, Psychology, Business Communications
UnitedHealth Group February 2015 - Present
UnitedHealth Group June 2011 - January 2015
UnitedHealth Group June 2006 - June 2011
PacifiCare Health Systems April 2004 - June 2006
Delta Dental June 1991 - February 2004
Skills
Health Insurance, Insurance, Provider Relations, Managed Care, Employee Benefits, Customer Service, Call Center, Process Improvement, Microsoft Excel, Healthcare, Brokers, Health Savings Accounts, Account Management, Leadership, Team Building, PPO, Training, Sales, HMO, Benefits Administration, Healthcare Industry, Data Entry, Claims Resolution, General Insurance, Employee Relations, Human Resources, Coaching, Healthcare Management, Commercial Insurance, Performance Management, Self-funded
Education
Bryman College 1990 — 1991
Dental Assisting/Assistant
Cypress College
Business Administration and Management, General
Vantiv September 2015 - Present
Cardinal Solutions May 2013 - September 2015
American Modern Insurance Group June 2012 - May 2013
eLynx January 2012 - June 2012
Centric Consulting October 2011 - January 2012
Great American Financial Resources May 2010 - October 2011
Great American Insurance November 2008 - May 2010
Fidelity National Information Services March 2008 - November 2008
UnitedHealth Group June 2007 - March 2008
Achieve Healthcare Technologies 2003 - 2007
Skills
SDLC, Business Analysis, Requirements Analysis, Software Project..., Requirements Gathering, Agile Methodologies, Visio, User Acceptance Testing, Data Warehousing, SharePoint, Team Leadership, Software Quality..., SQL, Process Improvement, Software Implementation, Software Documentation, Quality Assurance, Enterprise Architecture, Business Requirements, Microsoft SQL Server, Integration, Systems Analysis, Scrum, Business Process, XML, T-SQL, Waterfall, Analysis, Visual Studio, Software Development, SOA, ETL, Agile Project Management, SSIS, Software Design, Healthcare Information..., Access, Requirements Management, Data Modeling, Business Intelligence, Testing, Databases, Consulting
Education
Crown College 2004 — 2007
UnitedHealth Group April 2012 - Present
Education
Cuyahoga Community College 1990 — 1994
UnitedHealth Group 2005 - Present
Evercare Connections/UHG January 2004 - Present
Skills
Managed Care, Medicare, Utilization Management, Case Managment, Healthcare, Patient Safety, Disease Management, Nursing, Medicaid, Healthcare Consulting, Home Care, Clinical Research, Program Development, Healthcare Management, HIPAA, Hospitals, Health Insurance, Strategic Planning, Healthcare Industry, Provider Relations, Medical Terminology, Healthcare Information...
Education
Creighton University 1975 — 1979
BSN, Nursing
Reinsurance Group of America November 2010 - Present
UnitedHealth Group June 2009 - November 2010
Mutual of Omaha June 2003 - May 2009
Skills
Actuarial Science, Reinsurance, Economic Capital, Actuaries, Actuarial Consulting, Life Insurance, Insurance, Enterprise Risk..., Health Insurance, Underwriting, Disability Insurance, Long-Term Disability
Education
University of Iowa 2001 — 2003
M.S., Actuarial Science
Creighton University 1997 — 2001
B.S., Mathematics, Theatre
UnitedHealth Group May 2011 - Present
Medical-Surgical Consutling, Inc. August 2008 - May 2011
General & Transplant Surgeon July 1998 - August 2008
Skills
Healthcare Management, Hospitals, Healthcare, Clinical Research, Healthcare Information..., EMR, Medicine, Public Health, Provider Relations, Oncology, Medical Devices, Clinical Trials, Public Speaking, Treatment, EHR, Teaching, Strategic Planning, Patient Safety, Surgery, General Surgery, Transplant, Medicare, Data Analysis, Healthcare Industry, Disease Management, Medicaid, Managed Care, Health Policy, Healthcare Consulting, Medical Education
Education
The Johns Hopkins University School of Medicine 1992 — 2000
General Surgery/Surgical Oncology/Transplantation Surgery
Georgetown University School of Medicine 1985 — 1992
M.D., Ph.D., Medicine & Pharmacology (Ph.D.)
Dartmouth College 1981 — 1985
A.B., Biology; English Literature (Honors)
Chadwick School 1973 — 1981
High School
UnitedHealth Group December 2013 - Present
Ethan Ngo Photography January 2008 - Present
North American Health Care May 2013 - September 2013
QTC - A Lockheed Martin Company May 2010 - September 2012
Western Medical Center August 2003 - February 2010
Irvine Regional Hospital and Medical Center June 2002 - July 2003
Hoag Memorial Hospital Presbyterian January 2001 - May 2001
Glidewell Dental Laboratories June 1999 - December 2000
Allegiance Healthcare Corporation November 1997 - August 2000
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Healthcare, HIPAA, Medical Records, CMS Condition of..., Tittle 22, Insight, Performance Improvement, Data Quality Assurance, Risk Management, Customer Service, Medicare, Medical Terminology, EMR, Software Documentation, Management, Quality Assurance, Leadership, Access, Healthcare Management
Education
The College of St. Scholastica 2007 — 2010
Master, Health Information Technology
Cypress College 2001 — 2003
A.A., Health Information Technology
University of California, Riverside 1997 — 1999
Biology, Biology, General
University of California, Riverside 1997 — 1999
Bachelor of Science, Biology
UnitedHealth Group January 2009 - Present
OptumHealth Behavioral Solutions 2009 - Present
United HealthGroup 2003 - Present
UnitedHealth Group January 2007 - January 2009
OptumHealth Behavioral Services April 2005 - January 2007
United Health Group September 2003 - April 2005
Accenture 1993 - 2003
The Permanente Medical Group 1991 - 1993
Kaiser Permanente 1990 - 1993
Skills
Strategic Planning, Healthcare, Cross-functional Team..., Program Management, Strategy, Change Management, Healthcare Information..., Process Improvement, Leadership, Managed Care, Project Management, Healthcare Management, Team Building, Leadership Development, Management, Operations Management, Data Analysis, Six Sigma, Management Consulting
Education
Harvard Business School 1986 — 1988
MBA, Finance, Strategy
Dartmouth College 1980 — 1984
BA, Engineering
UnitedHealth Group Application Development ManagerUnited Health Care2006 - Present
Ahold 1998 - 2005
Michigan National Bank 1979 - 1988
Skills
CICS, VSAM, Xpediter, Endevor, COBOL, Fileaid, Easytrieve, TSO, Mainframe, Endeavor, JCL, Software Development, SDLC
Education
Davenport University
Business
UnitedHealth Group March 2014 - Present
Stratasys 2015 - 2015
Stratasys 2015 - 2015
Computex Technology Solutions October 2013 - March 2014
H.B. Fuller July 2009 - October 2013
Saint Jude Healthcare January 2009 - July 2009
Carlson Companies July 2008 - January 2009
Eschelon Telecom 2001 - 2008
Skills
Active Directory, Windows Server, Microsoft Active..., Exchange server..., Microsoft hosted email..., MS Windows Server 2008..., MS Windows Desktop..., Microsoft Office (97,..., VMware, Virtualization, Disaster Recovery, Citrix, SharePoint, HP, Blackberry Enterprise..., VMware ESX, DHCP, Servers, Firewalls, Microsoft Exchange, DNS
Education
Crown College 1999 — 2001
Certificate, Network Administration
UnitedHealth Group October 2014 - Present
Westin Casuarina August 2006 - February 2013
Skills
Poker, Casino, Casino Gaming, Gaming Industry, Gambling, VIP
Education
Dakota County Technical College 2014 — 2015
Network Administration
North Dakota State University 1988 — 1992
UnitedHealth Group January 2015 - Present
CCHC 2009 - Present
OptumHealth September 2010 - January 2015
Concentra October 2009 - September 2010
Angels Care Home Health April 2009 - October 2009
Independent November 2008 - April 2009
HCSC 2006 - November 2008
HCSC 1997 - 2006
Tier 1 Internet Solutions 1996 - 1999
Skills
Disease Management, Healthcare Management, Clinical, Outcomes, Utilization Management, Care Management, Health Insurance, Strategy, Management, Healthcare, Healthcare Consulting, Nursing, Managed Care, Healthcare Information..., Medicare, Healthcare Industry, Quality Improvement, Medicaid, Utilization Review, Hospitals, Case Managment, EMR, Physician Relations, Health Policy, Physicians, Provider Relations, Home Care, EHR
Education
Professional Healthcare Education Services, Houston, TX 2009 — 2009
RN Clinical Refresher Certification, Clinical Nursing Refresher
Dallas Baptist University 2000 — 2002
BAS, Health Care Administration
Centennial
Parkland College
ADN, Registered Professional Nursing
Six Sigma
Yellow belt
Optum March 2014 - Present
OptumRx January 2012 - March 2014
UnitedHealth Group January 2004 - January 2012
PacifiCare Health Systems January 1987 - July 1995
Skills
Management, Healthcare, Process Improvement, Call Center, Wellness, Customer Service, Visio, Outlook, Nutrition, Data Analysis, Software Documentation, Operations Management, Call Centers, HIPAA, Team Building, Training, Insurance, Business Analysis, Healthcare Management, Leadership, Medicare, Program Management, Project Management, Cross-functional Team..., Microsoft Excel
Education
Cypress College 1996 — 1999
Business
UnitedHealth Group March 2014 - Present
Cleveland Clinic August 2008 - March 2014
University Hospitals Case Medical Center January 2007 - January 2010
University Hospitals Case Medical Center January 2005 - January 2007
Skills
Microsoft Office, Training, Leadership, Human Resources, Office Management, Customer Service, Process Scheduler, Project Management, Invoicing, Spanish, Operations Management, Insurance, Interviews
Education
Cuyahoga Community College 2006 — 2006
Coding, Medical Coding
ICM School of Business 1987 — 1988
Medical Assistant, Medical Assistant
UnitedHealth Group July 2014 - Present
Valley Medical Center December 2012 - July 2014
Healthways, Inc. December 2004 - August 2012
Healthways,Inc. February 2004 - December 2004
Swedish Medical Center September 2000 - February 2004
Pacific Medical Clinics October 1999 - September 2000
Wenatchee Valley Hospital July 1994 - September 1999
Wenatchee Valley Hospital May 1991 - July 1994
San Antonio Community Hospital June 1990 - April 1991
Skills
Healthcare, Operations Management, Team Building, Wellness Coaching, Strategic Planning, Coaching, Customer Service, Leadership, Call Center, Project Management, Change Management, Healthcare Management, Management, Utilization Management, Training, Case Managment, Patient Education, Patient Advocacy, Nursing, Managed Care, Nursing Education, Hospitals, Health Education, HIPAA, Health Promotion, Case Management, Acute Care
Education
InterQual, Inc
Certification, Professional Utilzation Review
Riverside City College
Associate Degree, Nursing
Cypress College
Business Administration
The Leavitt Group January 2015 - Present
Proview Benefits Administration March 2013 - Present
Combined Insurance 2012 - 2013
Blue Shield of California April 2010 - April 2012
UnitedHealth Group September 2007 - January 2010
SecureHorizons A UnithedHealth Group Company September 2007 - January 2010
Principal Financial Group 2005 - 2007
Claims and Benefit Management April 2004 - May 2005
CUNA Mutual Group August 1999 - August 2003
CHEC January 1995 - January 1998
Skills
Insurance, Employee Benefits, Health Insurance, Team Building, Customer Service, Account Management, Strategic Planning, Marketing, Sales Management, Medicare, Marketing Strategy, Budgets, Sales, CRM, Management, Training, Recruiting, Selling, Sales Operations, Coaching, Sales Process, Health Savings Accounts, Customer Retention, Healthcare, Disability Insurance, Leadership, Managed Care, Brokers, Claim, Life Insurance, Underwriting, Benefits Administration, Term Life Insurance, Long-term Care, Health Care Reform, HMO, COBRA, Medicare Part D, Provider Relations, Workers Compensation, PPO, Dentistry, Medicaid, HIPAA, Property & Casualty..., Commercial Insurance, Process Improvement, Fixed Annuities, New Business Development, Human Resources
Education
Dallas Baptist University 1994 — 1995
BA, Business and Management
UnitedHealth Group January 2015 - June 2015
HealthSpan Integrated Care/HealthSpan Physicians January 2011 - March 2015
CorVel Corporation December 2011 - January 2013
Parma Care Center April 2010 - January 2011
Unival January 2010 - April 2010
St. John Westshore Hospital July 2009 - December 2009
Villa Saint Joseph August 2008 - April 2009
Regency Hospital Cleveland April 2007 - August 2008
Southwest General Hospital December 1997 - November 2007
Skills
Epic, Cerner, Word,...
Education
Sanford Brown College 2010 — 2011
MBC
Fairview Hospital School of Nursing
RN Diploma
Cuyahoga Community College
Associates of Science
Cuyahoga Community College
Degree
UnitedHealth Group August 2012 - Present
Hartford Life January 2007 - August 2012
Farmers Insurance May 2004 - December 2007
Skills
Employee Benefits, Leadership, Process Improvement, Claim, Insurance, Analysis, Public Speaking, Policy
Education
Crown College 1998 — 2002
Bachelor of Science, Network Administration
Grantsburg High School 1995 — 1998
High School Diploma
CAMP Systems International, Inc. August 2013 - Present
Cowtown Vintage Base Ball 2004 - Present
Cargill Meat Solutions January 2011 - August 2013
Cessna Aircraft Company August 1998 - January 2011
MegaForce May 1998 - August 1998
Koch Industries July 1997 - May 1998
UnitedHealth Group August 1993 - July 1997
Koch Industries November 1989 - August 1993
Education
Wichita State University 1990 — 1992
Master's degree, Business Administration and Management, General
Dakota State University 1985 — 1989
Bachelor of Science (BS), Information Technology
Dakota State University 1985 — 1989
Bachelor's degree, Business Administration and Management, General
UnitedHealth Group October 2014 - Present
UnitedHealth Group October 2011 - October 2014
Experian Marketing Services March 1996 - April 2011
TRW 1987 - 1996
Mailing and Marketing 1985 - 1987
Skills
Pega PRPC, Databases, User Acceptance Testing, Software Quality..., Data Analysis, Project Management, Agile Methodologies, UAT coordination, Metrics, Visio, IBM Mainframe, TSO, Business Requirements, Citrus, Orbit, Configuration Management, Microsoft Access
Education
Cypress College 1985 — 1987
AA, Data Processing / Word Processing
UnitedHealth Group September 2011 - Present
United States Postal Service August 2007 - February 2011
Laptops For Less April 2003 - November 2006
Freedom Imagine Inc. April 2002 - April 2003
Skills
Time Management, Sales, Microsoft Excel, Management, Customer Service
Education
Cypress College
AA Degree, Marketing
Cypress College
AA Degree, Business Management
Cypress College
Certificate, Marketing
Cypress College
Certificate, Merchandising
United Healthcare November 2010 - Present
UnitedHealth Group 2010 - Present
DNR Consultant March 2005 - December 2010
D&R Consulting April 2005 - November 2010
Skills
Health Insurance, Customer Service, Medicare, Process Improvement, Employee Benefits, Microsoft Office, Microsoft Excel, HIPAA, Managed Care, Access, Outlook, Business Analysis, Visio, Healthcare, Training, Business Process...
Education
Davenport University 1998 — 2000
Business Administration, Management and Operations
Grace Bible College
The State of MN, Dept of Human Services August 2015 - Present
COUNTRY Financial® April 2013 - August 2014
Target March 2012 - June 2012
Wells Fargo November 2009 - May 2011
UnitedHealth Group March 2009 - September 2009
Adesso Solutions October 2007 - March 2009
Gelco Expense Management March 2007 - September 2007
Express Scripts February 2006 - February 2007
Blue Cross and Blue Shield of Minnesota November 2005 - February 2006
HealthPartners March 2003 - November 2005
Skills
COBOL, CICS, DB2/SQL, JCL, MVS, VSAM, z/OS, Syncsort, Fileaid, fileManager, Excel, FTP, NDM, PAC2000, IBM Assembler, IDCAMS, ISPF, Easytrieve, Endevor, TSO, DB2, Mainframe, IBM Mainframe, OS/390, Application Development, SQL, Production Support, Visio, MVS/ESA, MVS/XA, Relational Databases, VSE, SDSF, Endeavor, Project Management, Agile & Waterfall..., Rolling Wave..., Requirements Gathering, Procedural Documentation, .NET, SDLC, Software Development, Requirements Analysis, Business Intelligence, Operating Systems, Testing, IBM Utilities, Xpediter, Programming, SPUFI
Education
Villanova University 2012 — 2012
Master Certificate in IS/IT Project Management, Information Technology Project Management, 3.86
Crown College 1994 — 1996
Bachelor of Science, Christian Ministries
WESTERN IOWA TECH COMMUNITY COLLEGE 1984 — 1986
Associate of Applied Science, Computer Programming
Dell Compellent July 2012 - Present
Patterson Dental March 2005 - June 2012
UnitedHealth Group May 1999 - January 2005
Intrek - Eliance June 1998 - December 1998
Honeywell Sensor & Guidance Controls 1997 - 1998
Education
Dakota County Technical College
Industrial Electronics Degree, Computer Systems Networking and Telecommunications
St Cloud Technical and Community College
Associate of Arts and Sciences (AAS), Industrial Electronics Technology/Technician
UnitedHealth Group June 2015 - Present
Mercy September 2013 - June 2015
BJC HealthCare June 2012 - September 2013
Kaldis Coffeehouse October 2007 - May 2012
Skills
Mental Health Counseling, Family Therapy, Crisis Intervention, Case Managment, Adolescents, Social Services, Treatment, Behavioral Health, DBT, Mental Health, Group Therapy, Behavior Modification
Education
Covenant Theological Seminary 2009 — 2012
MA, Counseling
Covenant College 2002 — 2006
Bachelor of Arts (B.A.), Interdisciplinary Studies
ClearStone Solutions (BCBS MN Affiliate) June 2007 - Present
UnitedHealth Group June 2006 - June 2007
Bioscrip Inc April 2003 - June 2006
Blue Cross and Blue Shield of Minnesota January 2002 - March 2003
Skills
Policy, Team Building, Medicare Part D, Microsoft Access,..., Windows 98, 2000, XP, Epic Systems, IDX, Smart Systems, Allwin, McKesson STAR, RxClaims, Deligation, Clinical and..., Proficiencies in..., Medicare A, B, D and..., Organization, Point of contact for..., Time Management, Medicare Advantage, Medicare Prescription..., Project Management, Vendor Management, Vendor Audit, Health Insurance, Healthcare, Insurance, Managed Care
Education
Inver Hills Community College 2012 — 2013
AS, Business Management with emphasis in Health Care
Blue Cross University-Fred Preyor Seminar 2012 — 2012
Innovation: Creativity driving Results:
Blue Cross University-Fred Preyor Seminar 2011 — 2011
Project Management Fundamentals, Project Charter, Project Plan, and Timely Project Execution.
Dakota County Technical College 2007 — 2007
CNA/HHA Certified, Advanced CPR and Advanced BLS certified
UnitedHealth Group July 2013 - December 2013
UHG - Optum February 2013 - July 2013
UnitedHealthcare May 2012 - February 2013
SuperValu Headquarters June 2011 - March 2012
Self Employed August 2008 - October 2011
Skills
Accurate Data Entry, Medical Transcription, Microsoft Office, Call Center, Customer Service, Communication Skills, Adherence to HIPAA, Siebel, ODM, Orbit, DCM, Dispatching
Education
Dakota County Technical College 2002 — 2005
Associate of Arts and Sciences (A.A.S.), Medical Administrative Assistant
Normandale Community College 2002 — 2002
UnitedHealth Group April 2013 - Present
Home Healthcare April 2012 - April 2013
Law Office of Jeff Bennion April 2012 - October 2012
California Department of Justice January 2012 - April 2012
Ana's Registration Service November 2009 - January 2012
United States Air Force August 2006 - October 2009
Skills
Technical Writing, Report Writing, Legal Writing, Document Drafting, Document Review, Team Leadership, Home Care, Accident Investigation, Incident Investigation, Leadership, Customer Service, Computer Proficiency, Technical Documentation, Legal Research, Communication Skills, Pharmacy, Professional Phone..., Health Insurance, Healthcare Management, Data Entry, Databases, Prescription Drugs, Medicare Prescription..., Healthcare Industry, Medical Records, Medical Terminology
Education
Western Governors University 2014 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Cuyamaca College 2010 — 2012
Associate's degree, Paralegal Studies
San Diego State University-California State University 2002 — 2006
Bachelor of Arts (BA), Political Science and Government
UnitedHealth Group November 2013 - Present
Skills
Geriatric Care..., Medicaid Application..., Crisis Intervention, Healthcare, Medicaid
Education
University of Tampa 1993 — 1995
Bachelor of Science (BS), Registered Nursing/Registered Nurse
D G Erwin Technical Center 1988 — 1989
Associate's degree, Licensed Practical/Vocational Nurse Training
New York Life Insurance Company (Contractor) October 2014 - Present
WellSystems March 2014 - September 2014
Teksystems-Excellus BCBS November 2013 - March 2014
PMSI August 2013 - November 2013
Xerox/S2Tech June 2012 - May 2013
WellCare June 2008 - June 2012
UnitedHealth Group April 2007 - July 2008
Amerigroup January 2007 - April 2007
Humana March 2006 - 2007
Skills
Quality Assurance, Testing, Access, Process Improvement, Software Documentation, Analysis, Healthcare Industry, SDLC, Business Analysis, Integration, Software Quality..., Test Planning, Quality Center, Test Cases, SharePoint, User Acceptance Testing, Regression Testing, Agile Methodologies, System Testing, Software Development
Education
D G Erwin Technical Center 2011 — 2013
Practical Nursing, Vocational Nursing and Nursing Assistants, A
Infoquest August 2010 - Present
The Consumer Law Group February 2010 - July 2011
UnitedHealth Group November 2007 - January 2009
Education
Darton College 1989 — 1991
Geriatric Nurse/Nursing
Northeast High School 1982 — 1986
General Studies
UnitedHealth Group July 1998 - May 2012
Brandon Family Practice September 1996 - July 1998
Skills
HIPAA, Medicare, Healthcare, Healthcare Management, Medicaid, Medical Billing, Medical Terminology, Healthcare Information..., Hospitals, Managed Care, EMR, Medical Coding, ICD-9, CPT, Nursing, Medical Records, Health Insurance
Education
D G Erwin Technical Center 1995 — 1996
Certificate, Medical/Clinical Assistant
Brandon High School 1990 — 1993
High School Diploma, General Studies
Avon March 2013 - Present
UnitedHealth Group September 2003 - October 2013
Bausch + Lomb 1998 - 2002
Skills
Data Entry, Quality Auditing, Efiling, Filing, Research, Microsoft Excel, Microsoft Word, Outlook, Typing
Education
Center for Employment Training 2001 — 2002
Automated Office Skills, Certificate of Completion
Cypress College
General Studies
Saddleback College
General Studies
UnitedHealth Group Registered NurseHospice BuffaloMay 2007 - March 2011
Every Person Influences Children October 1998 - December 2003
Kaleida Health May 1984 - January 1999
Education
D'Youville College
Bachelor of Science in Nursing, Nursing Science
UnitedHealth Group 2002 - Present
Education
Crown College
Children's Hospital & Medical Center - Omaha 2014 - Present
Alger County Emergency Medical Service 2012 - 2013
Alger County Emergency Medical Service 2009 - 2012
Munising Memorial Hospital 2008 - 2009
Washington County Hospital 2004 - 2005
UnitedHealth Group 2002 - 2004
Washington County Hospital 2002 - 2002
St. Johns Hospital 2001 - 2002
Memorial Hospital of Sweetwater County 2001 - 2001
Yellowstone Park Medical Service 2001 - 2001
Skills
Transport Nursing, Emergency Nursing, EMS, Critical Care Nursing, Trauma Nursing
Education
Creighton University
Paramedic Certificate
Lake Superior State University 1994 — 1998
Bachelor of Science (BS), Nursing