UnitedHealth Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. Headquarters: Minnetonka, Minnesota, United States CEO: David S. Wichmann (Sep 1, 2017–) Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealth Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealth Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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18,012 UnitedHealth Group employees in database. Find out everything there's to know about UnitedHealth Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealth Group Employees
UnitedHealth Group June 2010 - January 2014
The Tarrance Group September 2009 - June 2010
Thomson Reuters July 2009 - September 2009
John McCain 2008 September 2008 - November 2008
Republican National Convention June 2008 - September 2008
Skills
Social Media, Strategic Communications, Research, Corporate Communications, Media Relations, Press Releases, Policy Analysis, Crisis Communications, Public Policy, Public Affairs, Public Relations, Internal Communications, Editing, Speech Writing
Education
Gustavus Adolphus College 2006 — 2009
Communications
Cone Health May 2015 - Present
Wake Forest University May 2014 - May 2015
Wake Forest Baptist Health May 2014 - April 2015
Wake Forest University August 2013 - April 2015
The Rush Fitness Complex January 2013 - July 2013
UnitedHealth Group July 2012 - January 2013
UNC Hospitals September 2011 - May 2012
The Rush Fitness May 2009 - August 2011
Graham Parks and Recreation March 2011 - April 2011
Carolina Dynamo April 2010 - August 2010
Skills
Public Health, Cpr Certified, Healthcare, Community Outreach, Public Speaking, Spanish, PowerPoint, Customer Service, Coordination, Events, Fitness, Hospitals, Internet, Leadership, Microsoft Office, Exercise Physiology, Sports Biomechanics, Health Education, Coaching, Organization, Youth Work, Personal Training, Sports Nutrition, Nutrition, CPR Certified, Wellness, Management, Fitness Training, Research
Education
Wake Forest University 2013 — 2015
Master of Science (M.S.), Health and Exercise Science
University of North Carolina at Chapel Hill 2010 — 2012
Bachelor of Arts (B.A.), Exercise and Sport Science
Guilford Technical Community College 2008 — 2010
Associate of Arts (A.A.), General Studies
UnitedHealth Group October 2012 - Present
Virtual Asisst ASAP, Inc. February 2010 - September 2013
Wilkes Regional Surgical Specialist 2010 - 2011
Vanguard Reimbursement - MedAssist September 2002 - October 2006
Skills
Certified Professional..., Marketing, Excel, MS Office, Data basing, Publishing, Power point, Microsoft Office, Microsoft Excel, HCC coding, Hospitals, Medical Coding, Insurance, Medicaid, Software Documentation, HIPAA, Medical Billing, Medicare, CPT, ICD-9, Data Entry, Medical Terminology, Healthcare, EMR, PowerPoint
Education
AAPC 2014 — 2014
CPC, Medical Coding
AAPC 2011 — 2013
Certified Professional Coder, Health Care
Grand Canyon University 2009 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Surry Community College 2002 — 2003
Associate's degree, Education
The Walt Disney Company October 2011 - Present
UnitedHealth Group June 2007 - October 2011
IBM January 2004 - May 2007
Michelin North America June 1995 - December 2003
Skills
IT Management, Enterprise Architecture, Agile Methodologies, IT Strategy, SDLC, Cross-functional Team..., Integration, Visio, PMO, Scrum, Project Management, Business Analysis, Management, Agile Project Management, SharePoint, Information Technology, Software Project..., Data Warehousing, Vendor Management, Business Intelligence, SOA, ITIL, Solution Architecture, Software Development, Master Data Management, Windows Server, Network Administration, Enterprise Software, Disaster Recovery, Data Integration, Infrastructure, Oracle, Networking, JIRA, Perl, Web Services, Web Experience, Big Data, Network Security, Security Management, Resource Management, ETL
Education
Strayer University-South Carolina 2007 — 2010
Master of Computer Science, Enterprise Security
Limestone College 2001 — 2003
Bachelor of Science (B.S.), Computer Science
University of Tennessee-Knoxville 1994 — 1996
Under-graduate, Electrical Engineering
Greenville Technical College 1996 — 1997
Associate of Arts (A.A.), Multi-/Interdisciplinary Studies, General
Mauldin High School 1989 — 1994
High School Diploma, Multi-/Interdisciplinary Studies, General
Mauldin High School 1990 — 1994
UnitedHealth Group June 2007 - Present
UnitedHealth Group November 2003 - June 2007
UnitedHealth Group April 2002 - November 2003
Skills
Health Insurance, Manage Client..., Account Management, Managed Care, Healthcare Management, Team Leadership, Claims Resolution, Claims Management, Process Improvement, Team Building, Insurance, Employee Benefits, Customer Service, Healthcare, Medicare, Provider Relations, Software Documentation, Microsoft Excel
Education
Guilford College
Bachelor of Science (BS), Accounting and Business/Management
Scottsdale Healthcare February 2015 - Present
UnitedHealth Group September 2014 - February 2015
State Farm January 2014 - September 2014
Le spa d' Paris March 2013 - September 2014
Skills
Treatment, Laser, Juvederm, Skin Care, Spa, Skin, Cosmetics, Beauty Industry, Aesthetics, Management, Operations Management, Problem Solving, Holistic Health, Wellness, Project Management, Aromatherapy, Program Management, Lifestyle, Therapeutic Massage
Education
Grand Canyon University 2012 — 2015
Business, Management, Marketing, and Related Support Services
University of Phoenix 2008 — 2008
Business Administration and Management, General
UnitedHealth Group February 2015 - Present
MTM, Inc. October 2012 - July 2014
MTM, Inc. July 2011 - October 2012
MTM, Inc. August 2010 - June 2011
Skills
Contract Management, Contract Negotiation, Compliance, Call Centers, Employee Training, Customer Service, Travel Planning, Recruiting, Appointment Scheduling, Sales, Communication, Time Management, Analysis, Program Management, Strategic Planning, Team-oriented, Conflict Resolution, Leadership, Management, Healthcare, Public Speaking, Negotiation, Insurance
Education
Lindenwood University 2009 — 2014
Bachelor's Degree, Health/Health Care Administration/Management, 3.44
Guilford Technical Community College 2006 — 2008
Associate's Degree, Addiction Prevention and Treatment, 3.80
Peace College 1998 — 2001
Associate's Degree, Psychology
Grimsley Senior High School 1994 — 1998
High School
UnitedHealth Group July 2004 - November 2012
Aetna June 1996 - June 2004
Skills
Customer Service, Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, Team Building, Research, Budgets, Event Management, Marketing, PowerPoint, Educational Leadership, Project Management, Performance Development, Coaching
Education
Guilford Technical Community College 2010 — 2011
Healthcare Management and Business Administration
Hillside High School 1984 — 1988
HS Diploma, Art/Art Studies, General
Health Plan Markets March 2015 - Present
WellCare September 2013 - November 2014
FMO Florida August 2011 - July 2013
Freedom Health October 2008 - July 2011
Humana October 2004 - June 2008
WellCare October 2002 - September 2004
Humana May 1999 - April 2001
UnitedHealth Group November 1993 - October 1998
Skills
Health Policy, Provider Relations, Consumer Healthcare, Medicaid, Disease Management, Managed Care, Utilization Management, Long-term Care, Dentistry, Employee Wellness, Disability Insurance, Insurance, Employee Benefits, Medicare Part D, Health Care Reform, Health Insurance, Medicare, Customer Service, Strategic Planning
Education
Guilford Technical Community College 1981 — 1982
Insurance and Risk Management, Life, Accident, Health, 3.9
RJ Reynolds Sr. High 1978 — 1979
Academic, American History (United States)
Hiawassee 1967 — 1973
Randolph Hospital April 2014 - Present
UNC Hospital July 2012 - April 2014
UnitedHealth Group April 2011 - November 2013
Moses Cone Health System September 2000 - July 2013
Skills
Nursing
Education
South University
Master of Science (MS), Family Practice Nurse/Nursing
North Carolina Agricultural and Technical State University 2005 — 2008
Bachelor of Science (BS), Registered Nursing/Registered Nurse, 3.0
Guilford Technical Community College 1999 — 2000
Surgical Technology
Southern Guilford High School 1995 — 1999
High School Diploma
Dahill A Xerox Company January 2013 - Present
Oce 2011 - 2013
WellCare Health Plans 2007 - 2011
UnitedHealth Group January 2005 - December 2007
Ricoh Business Solutions January 2002 - December 2005
The Hartford June 2000 - May 2002
Skills
Proficient Communicator, Public Speaking, Sales&Marketing, Customer Satisfaction, Business Process, Direct Sales, Account Management, New Business Development, Business Development, Sales Process, Contract Negotiation, Solution Selling, Sales Presentations, B2B, Salesforce.com, Sales Operations, CRM, Building Relationships, Document Imaging, Document Management, Managed Services, Major Accounts, Sales, Sales, Relationship Building
Education
Greensboro College 1995 — 2000
Bachelor of Science (B.S.), Business Administration, Management and Operations
Magellan Health Services, HAI of CA November 2011 - Present
UnitedHealth Group August 2007 - November 2011
UnitedHealth Group, OptumHealth/Public Sector August 2007 - September 2010
Skills
Leadership, Supporting Others, Coordinating Special..., Microsoft Publisher, Microsoft Office 2007, Adobe Acrobat, Concur, Peer Mentoring, Mass Mailing, Agenda Development, Receptionist Duties, Administrative Functions, Business Communications, Data Entry, Online Data Entry, Minute Taking, Mail Sorting, Medical Records, Records Management, Record Storage, Calendaring, Telephone Skills, Medical Terminology, Ordering Office Supplies, Travel Planning, Invoicing, Executive Level..., Outlook, Highly detail oriented, Multi-line Phone, Team-oriented, Handle Confidential..., Filing, Fax, Appointment Scheduling, File Management, Copying, Office Administration, Clerical Work, Oral, High Level Of..., PowerPoint, Administrative Office..., Administrative Work, Expense Reports, Meeting Planning, Travel Arrangements, Organization, Office Equipment, Confidentiality
Education
SAN DIEGO STATE UNIVERSITY
Master's of Science, Rehabilitation Counseling
San Diego State University 1985 — 1987
Bachelor of Arts, Communicative Disorders
Grossmont College
Certificate of Proficiency, Business Office Technology, 4.0 Dean's List
UnitedHealth Group December 2014 - Present
UnitedHealth Group January 2011 - December 2014
Grand Canyon University April 2010 - January 2011
Comerica Bank August 2009 - April 2010
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook Express, Lotus Notes, Process Improvement, Employee Wellness..., Wellness Coaching, Wellness, Fitness Training, Operations Management, Managed Care, Medical Case Management, Government, Public Health, HIPAA, Training, Customer Service
Education
Grand Canyon University 2010 — 2012
Master of Public Administration (MPA), Health Care Management
University of Wisconsin-Stevens Point 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Public Administration
UnitedHealth Group January 2015 - Present
Katie O August 2014 - December 2014
Katie O August 2014 - December 2014
TeamBuilder June 2014 - July 2014
Helzberg Diamonds October 2011 - September 2013
Independent Contractor June 2010 - October 2011
Aviesta.com May 2011 - July 2011
Redding School District November 2007 - June 2010
Vertellus Specialties Inc. 2003 - 2007
Skills
Smoking Cessation, Wellness Coaching, Social Networking, Customer Service, Community Outreach, Nonprofits, Spanish, Editing, Marketing, Retail Sales, Sales, Academic Tutoring, Teaching English as a..., Community Development, E-commerce Merchandising, Volunteer Training, Event Marketing, E-commerce, Public Speaking, Volunteer Management, French, promotions, conversational French, commercial modeling, Fashion, Event Planning, Diamond Jewelry, Training
Education
Grove City College 2003 — 2007
B.A., Spanish: Cum Laude, B.A., French: High Honors
Bethel School of Ministry 2007 — 2010
Certificate of Completion, Studies in Leadership, Non-Profits, Community Outreach
University of Illinois at Urbana-Champaign 2006 — 2006
Latin American Studies, Semester Study Abroad: SAO Instituto San Joaquin de Flores
Indiana University Honors Program in Foreign Languages 2006 — 2006
Certificate of Completion, San Luis Potosi, Mexico, Latin American Studies
Center Grove High School 1999 — 2003
High School
OptumRx May 2014 - Present
Cooper Power Systems January 2011 - May 2014
Second Harvest Heartland 2007 - 2010
UnitedHealth Group 1997 - 2006
Skills
PowerPoint, Editing, Microsoft Word, Training, Analysis, Project Coordination, Copywriting, Newsletters
Education
University of Michigan 1991 — 1995
M.A., Anthropology
Grinnell College 1981 — 1985
B.A., Liberal Arts
UnitedHealth Group June 2013 - Present
Farmers Insurance Group of Companies June 2012 - May 2013
Zurich Financial Services 2007 - May 2012
Farmers Inc. 2004 - 2006
CAPGEMINI 2000 - 2004
Skills
Enterprise Architecture, IT Strategy, SDLC, Solution Architecture, IT Governance, Program Management, People Management, Financial Planning, Technology Evaluation, Technical Architecture, Strategy, Management, Business Analysis, Business Intelligence, Agile Methodologies, Outsourcing, Global Delivery, Business Process, Business Process Design, Project Portfolio..., PMO, SOA, Strategic Financial..., Vendor Management, Enterprise Software, IT Service Management, PMP, Governance, Data Center, EAI, Software Project..., Data Warehousing, Architecture, ITIL, Java Enterprise Edition, Requirements Analysis, Application Architecture, Project Delivery, IT Management, Business Process..., Integration, Business Transformation, Agile Project Management, Leadership, TOGAF, IT Transformation, Risk Management, Requirements Gathering, Software Development, ERP
Education
University of Houston-Clear Lake 1996 — 1997
M.S., Software Engineering
Gulbarga University 1990 — 1994
B.E., Computer Science
US Biotek Laboratories August 2014 - Present
phytest October 2013 - August 2014
LabCorp February 2011 - October 2012
LabCorp April 2010 - February 2011
Carolina Biological Supply Company November 2009 - April 2010
Time Warner Cable June 2008 - November 2009
UnitedHealth Group May 2007 - May 2008
Cingular Wireless/ AT&T August 2005 - May 2007
Skills
Administrative..., Data Entry, Healthcare, Employee Relations, Human Resources, Outlook, Benefits Administration, PeopleSoft, Office Management, Healthcare Management, Office Administration, Management, Invoicing
Education
Graham High School 2001 — 2005
High School Diploma
Guilford College
Bachelor of Business Administration (BBA), Human Resources Management and Services
Iowa Department of Public Health May 2015 - Present
The Wellness Lounge May 2014 - May 2015
Grinnell College August 2011 - May 2015
Grinnell Area Local Foods Alliance May 2014 - August 2014
Grinnell College Catering Kitchen August 2012 - May 2014
Grinnell Local Food Co-op August 2012 - May 2014
University of Nebraska Medical Center: Department of Biochemistry and Molecular Biology June 2013 - August 2013
UnitedHealth Group June 2012 - August 2012
City of Edina - Centennial Lakes Park December 2010 - January 2012
Skills
Public Speaking
Education
Grinnell College 2011 — 2015
Bachelor’s Degree, Biology, General
Duke University: Organization for Tropical Studues 2013 — 2013
Study Abroad: Tropical Biology
Edina High School 2008 — 2011
High School Diploma
Lash Group Triage Team LeadHospice of ArizonaNovember 2010 - June 2014
Preferred Homecare August 2009 - January 2011
Senior Helpers May 2009 - November 2009
UnitedHealth Group October 2008 - April 2009
Arizona Home Care January 2008 - December 2008
Golden Rule Childcare Center December 1998 - April 2004
Skills
Nursing, Critical Care, Patient Safety, Medical/Surgical, Patient Education, Medical-Surgical, Acute Care, Inpatient, Healthcare, Hospitals, Healthcare Management, BLS, CPR Certified, Pediatrics, Patient Advocacy, Nursing Education, ACLS, Clinical Research, Medicine, EMR, Wound Care, ICU, IV, Health Education, Medication..., Managed Care, Home Care, Healthcare Information..., Medicare, Disease Management, Direct Patient Care, Telemetry, EHR, Vital Signs, Treatment, Surgery, Epic Systems, Case Management, Phlebotomy, EKG, Quality Improvement, Orthopedics, PALS, Medicaid, Informatics, Physician Relations, Healthcare Consulting, Oncology, Elder Care
Education
Grand Canyon University
Bachelor's of Science, Registered Nursing/Registered Nurse
Northrop Grumman Corporation April 2007 - Present
Capital One November 2004 - April 2007
WellPoint April 2004 - November 2004
UnitedHealth Group August 2003 - March 2004
Bristol Myers Squibb July 2002 - July 2003
Skills
Microstrategy, MicroStrategy Reporting, SAP BI, SAP BW, Business Analysis, Business Intelligence, Business Intelligence..., Reporting & Analysis, Functional Strategy, Agile Methodologies, Requirements Management, Elicitation Techniques, Project Management, Change Management, SAS, Informatica, Teradata, Teradata Data Warehouse, Ab Initio, Caliber, MS Project, Visio, Oracle, SQL
Education
Illinois Institute of Technology 2000 — 2002
Master of Science (MS), Computer Science
Gujarat University
Bachelor of Engineering (BE), Chemical Engineering
UnitedHealth Group January 2013 - Present
United Health Care December 2009 - Present
United Healthcare January 2009 - Present
United Healthcare October 2007 - Present
UnitedHealthcare February 2012 - January 2013
Cognizant Technology Solutions June 2000 - October 2007
Skills
Vendor Management, Program Management, Team Management, SDLC, Project Portfolio..., Business Process..., Process Improvement, Business Analysis, Outsourcing, Software Project..., Business Intelligence, Cross-functional Team..., IT Strategy, Management, PMP, Project Planning, Requirements Analysis, Strategy
Education
Gulbarga University 1992 — 1996
Bachelor of Engineering (BE), Electrical and Electronics Engineering
GSPANN Technologies, Inc January 2015 - Present
CRM Smart Pty Ltd. October 2013 - September 2014
UnitedHealth Group February 2011 - October 2013
Aon Hewitt January 2009 - February 2011
Skills
Manual Testing, Test Automation, Databases, Agile Project Management, Agile Testing, QTP, Selenium, VBA, VBScript, JavaScript, Mainframe, .NET, Microsoft Excel, DB2, Microsoft Office 2007, Rational Robot, System Testing, Integration, Quality Center, HP QTP, HP Quality Center, Testing, Scrum, Test Planning
Education
Guru Gobind Singh Indraprastha University 2005 — 2008
Bachelor of Computer Application, Computer Science
Maharaja Aggarsain Adarsh Public Scholl 1996 — 2005
Schooling, Computer Science
UnitedHealth Group 2013 - 2014
VA Medical Center San Diego 2013 - 2013
Mesa Leasing Inc. April 2009 - August 2011
Sixth Avenue Bistro June 2006 - March 2009
Skills
Cpr Certified, Pharmacology, Hospital Pharmacy, Pharmacy, Pharmacy Technicians, Compounding, Pharmaceutics, PowerPoint, Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Social Media, Office Management, Quality Patient Care
Education
Grossmont College 2013 — 2013
Pharmacy Technician certificate, Pharmacy
San Diego Mesa College 2004 — 2006
Business Administration and Management, General
Kearny High School 2004 — 2004
Diploma, General Studies
ProcessPro August 2015 - Present
UnitedHealth Group January 2015 - May 2015
Wolters Kluwer Financial Services May 2014 - January 2015
Wolters Kluwer Financial Services December 2000 - May 2014
Bankers Systems December 2000 - July 2003
Dames & Moore February 1992 - August 1994
Skills
Visio, Content Management, Requirements Analysis, Strategic Planning, Program Management, Content Development, Project Management, Microsoft Office, Banking, Scrum
Education
Gustavus Adolphus College
Bachelor of Arts (B.A.), English/Business
Utah State University
Master of Science (M.S.), Technical Communiocation
Arizona Regional Medical Center 2011 - Present
Banner Health January 2010 - September 2011
UnitedHealth Group August 2005 - November 2007
Skills
Registered Nurses, PACU, ICU, Conscious Sedation, Infusions, Cardiac Monitoring, Cardiac Rhythm..., EKG, ABGs, ACLS, BLS, Spanish-speaking, Microsoft Word, Microsoft Excel, PowerPoint, 10 Key, Type 40+ wpm, Chest Tubes, SWAN, Arterial Lines, Sheaths, Recoveries of General..., Recovery of Endoscopic..., Recovery of Orthopedic..., Recovery of OB/GYN..., Preoperative and..., Orthopedic, Post Anesthesia Care
Education
Grand Canyon University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Mesa Community College 1999 — 2003
Associate of Science (A.S.), Registered Nursing/Registered Nurse
GHS June 2013 - Present
UnitedHealth Group 2005 - 2012
MetLife October 1997 - May 2005
UnitedHealth Care January 1995 - October 1997
MetLife July 1982 - January 1995
Dan River Manufacturing 1980 - July 1982
South Carolina Appalachian Computer Commission 1978 - 1980
Winn-Dixie June 1977 - 1979
Skills
Software Development, Business Analysis, CICS, COBOL, Outsourcing, IT Strategy, Software Documentation, Health Insurance, Databases, Technical Support, Networking, HTML, SDLC, Programming, Visio, Microsoft Office, Data Analysis, SharePoint, Systems Analysis, Integration
Education
Greenville Technical College 1973 — 1977
University of South Carolina-Columbia 1972 — 1973
Limestone College
Bachelor of Science (BS), Computer Science - Programming
BANNER Home Care June 2015 - Present
Accolade, Inc. June 2014 - June 2015
OptumHealth, Evercare Hospice Division June 2011 - June 2014
UnitedHealth Group 2011 - 2012
Banner Health June 2006 - June 2011
Grand Canyon University 2008 - 2010
SJHMC 1989 - 1995
Skills
Team Leadership, Nursing Administration, Change Management, Leading Change, Organizational Change, Culture Change, Regulatory Requirements
Education
Grand Canyon University 2008 — 2010
MSN-L, Nursing Leadership
Louisiana State University 1986 — 1988
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
University of Louisiana at Monroe 1985 — 1988
BSN, Nursing
University of Arizona 1979 — 1980
pre-nursing
UnitedHealth Group June 2013 - Present
Horizon Blue Cross Blue Shield of New Jersey January 2013 - June 2013
Jawood October 2011 - November 2012
WellCare December 2010 - August 2011
Skills
Requirements Analysis, SQL, Testing, Quality Assurance, Agile Methodologies, Quality Center, Databases, Business Analysis, Data Warehousing, Oracle, Software Documentation, Microsoft SQL Server, DB2, Test Cases, Business Requirements, PMO, Data Migration, Informatica, EDI, HIPAA, SDLC, Visio, Requirements Gathering, Test Planning, Business Process, Software Project...
Education
Schiller International University 2007 — 2008
Master's degree, Computer Engineering, 3.4/4.0
Gujarat University 2001 — 2005
Bachelor's degree, Electrical, Electronics and Communications Engineering, 3.44/4.0
UnitedHealth Group October 2014 - Present
American Heart Association April 2011 - Present
Novant Health July 2012 - October 2014
Sunrise Senior Living August 2010 - December 2012
Sunrise Senior Living 2010 - December 2012
Eagle Physicians at August 2010 - December 2011
Eagle Physicians & Associates, P.A. July 2009 - December 2010
Eagle Physicians Walk-In Clinic July 2009 - December 2010
Skills
Emergency, Urgent Care, IV, Assessment Skills, documentation skills, EMRs, Critical Thinking, Medication..., EKG, Vital Signs, Medical Records, Healthcare, Phlebotomy, BLS, Nursing, ACLS, Cpr Certified, EMR, Medical/Surgical, Nursing Education, Medicine
Education
Guilford Technical Community College 2009 — 2012
Associate Degree of Nursing, Registered Nursing/Registered Nurse
Guilford Technical Community College
Licensed Practical Nursing
Brookstone College
Medical Assisting & Medical Technology
Total Transit July 2004 - Present
Barrett-Jackson Auction Company May 2001 - May 2004
Training Associates September 1998 - May 2001
UnitedHealth Group January 1996 - September 1998
FHP Health Care September 1992 - January 1996
Skills
Team Building, Strategic Planning, Software Development, Disaster Recovery, Process Improvement, Project Management, Customer Service, Negotiation, New Business Development, Operations Management, Product Development, Budgets, Business Development, Firewalls, Microsoft SQL Server, Team Leadership, Management, Leadership, Networking, Cloud Computing, Enterprise Software, Data Center, Account Management, Security, Telecommunications, Information Technology, Strategy, Integration, Training, IT Strategy, Databases, VoIP
Education
Grand Canyon University 2012 — 2015
Master of Business Administration (M.B.A.)
Grand Canyon University 2012 — 2015
Master of Science, Leadership
University of California, Santa Barbara 1983 — 1988
Bachelor of Science (B.S.), Biopsychology
ValueLabs August 2015 - Present
UnitedHealth Group July 2014 - Present
EmblemHealth October 2013 - April 2014
Independence Blue Cross February 2013 - October 2013
Dell January 2005 - January 2006
Skills
Quality Center, User Acceptance Testing, SharePoint, Test Cases, Testing, Test Automation, Quality Assurance, QTP, Service Delivery, IT Service Management, Defect Tracking, SDLC, HP Quality Center, Agile & Waterfall..., ALM, EDI ANSI X12, Test Planning, Smoke Testing, Mobile Testing, System Testing, Functional Testing, Integration Testing, End-to-end Testing, Regression Testing, Health Insurance, Fixed Income, Crystal Reports, Toad, Sybase, Web Services, UltraEdit, Cloud Computing, SeeTest, Virtualization, Enterprise Software, VMware, SaaS, Unix, Business Analysis, QA Management, Software Development..., LoadRunner, Oracle Applications, System Architecture, ALM 12.01, UFT, System Integration...
Education
Guru Gobind Singh Indraprastha University 2001 — 2004
Bachelor of Computer Applications, Computer Science
Guru Harkrishan Public School 1988 — 2001
High School, Computer Science
Pharmaceutical Technologies, Inc. March 2014 - Present
American Health Care Administrative Services December 2007 - March 2014
Navitus Health Solutions June 2006 - October 2007
UnitedHealth Group December 2003 - May 2006
AmerisourceBergen August 2002 - December 2003
MedImpact August 1997 - August 2002
Edison Brothers Corp April 1989 - August 1997
Skills
Contract Negotiation, Contract Management, Building Relationships, Claims Management, 340B, Call Center, Customer Service, Client Liaison, Sales, Marketing Strategy, Government, Medicare Part D, Medicaid Managed Care, IT Strategy, Operations Management, Compliance, Document Management, Policy Analysis, Federal Government, Compliance Officers, Project Management, 340B Virtual Enventory..., Management, Pharmacy Benefit..., Medicare, Leadership, Call Centers, Training, HIPAA
Education
Springfield College 1997 — 1998
Bachelor of Science (BS), Business/Corporate Communications
Grossmont College 1995 — 1998
AA, Business
UnitedHealth Group July 2015 - Present
State Farm February 2014 - May 2015
NexTier Bank January 2014 - April 2014
Precision Manufacturing Institute May 2013 - August 2013
NexTier Bank May 2012 - August 2012
NexTier Bank May 2011 - August 2011
American Eagle Outfitters July 2009 - August 2011
Auntie Anne's, Inc. August 2008 - July 2009
Skills
Organization, Team Leadership, Creativity, Passion for Helping..., Customer Service
Education
Grove City College 2010 — 2014
Business Administration and Management, General
Butler Area School District 2006 — 2010
4.10/4.0 GPA
UnitedHealth Group June 2008 - Present
Skills
Claim, Claims Management, HIPAA, Health Insurance, Healthcare, Medicaid, Medicare, Microsoft Office, Claim Investigation, Claims Resolution, Provider Relations, Claims Handling
Education
Guilford College
Psychology
United healthcare group May 2015 - Present
UnitedHealth Group May 2015 - Present
APAC Customer Services January 2013 - May 2015
Skills
Data Entry
Education
Guilford Technical Community College 2000 — 2004
Business Administration, Business, Marketing, Customer Service, Business Management
UnitedHealth Group January 2015 - Present
UnitedHealth Group March 2014 - January 2015
Spring Mountain Treatment Center 2006 - January 2015
State of Nevada, Southern Nevada Adult Mental Health Services October 2012 - March 2014
State of Nevada, Southern Nevada Adult Mental Health Services February 2012 - October 2012
United Behavioral Health January 2010 - May 2011
State of Nevada 2008 - 2010
Skills
Behavioral Health, Mental Health, EAP, Group Therapy, Mental Health Counseling, Self-esteem, Adolescents, Family Therapy, Motivational..., Psychology, Clinical Research, Crisis Intervention, Therapists, Anger Management, Counseling, Crisis Counseling, Addiction Recovery, Case Managment, Social Services, Counseling Psychology, Treatment, CBT, Clinical Supervision, Utilization Management, Utilization Review, Solution Focused, Therapeutic Crisis..., Substance Abuse..., Medicaid, Case Management, Psychotherapy
Education
Texas A&M University-Corpus Christi 1992 — 1996
Master of Science (MS), Counseling Psychology, 3.85
Grand Canyon University 2008 — 2009
Certification, Addiction Prevention and Treatment
Texas A&M University-Corpus Christi 1992 — 1994
Bachelors of Arts, History
UnitedHealth Group December 2013 - Present
Accenture Technology Solutions August 2008 - November 2013
Kyrosoft Technologies July 2008 - August 2008
Skills
SAS programming, SAS, Data Warehousing, ETL, Business Intelligence, Teradata, SQL, Data Analysis, PL/SQL, Informatica, VBA, Unix, Databases, SAS Base, SAS Programming
Education
Guru Gobind Singh Indraprastha University 2004 — 2008
B.Tech, Computer Science
Blue Cross Blue Shield of North Carolina November 2007 - Present
UnitedHealth Group November 2005 - November 2007
AT&T November 2000 - November 2005
Skills
Insurance, Health Insurance, Claim, General Insurance, Life Insurance, Commercial Insurance, Medicare, Business Analysis, Process Improvement, Claims Management
Education
Guilford College 2005 — 2006
Music, 4.0
North Carolina Agricultural and Technical State University 1998 — 2000
Computer Technology/Computer Systems Technology, 3.0
Hickory High School 1994 — 1998
High School
Canopy Partners March 2015 - Present
Aetna January 2014 - February 2015
Wake Forest Baptist Health June 2012 - January 2014
UnitedHealth Group August 2006 - June 2012
NCO Group November 2001 - November 2006
Skills
Six Sigma, Proficient Typing Skills, Microsoft Office, Medical Billing, Health Insurance, Healthcare Management, Medical Coding, Medical Terminology, Human Physiology, Medicare, Medicaid, Medicare/Medicaid..., Employee Benefits, Communication Skills, Problem Solving, Customer Escalation..., HIPAA, Self-starter, Self-driven, Great Motivator, Insurance, Customer Service, Training, Healthcare, Microsoft Excel, Data Entry, Invoicing, Leadership, Management, Process Improvement, Outlook, Microsoft Word, Healthcare Information..., Managed Care
Education
Ultimate Medical Academy 2015 — 2017
Healthcare Management
Guilford Technical Community College 2013 — 2013
Medical Insurance Coding Specialist/Coder
North Carolina Agricultural and Technical State University 2000 — 2002
Mathematics, 3.2
UnitedHealth Group March 2014 - Present
Le-Vel August 2012 - Present
Arbonne International December 2008 - December 2014
Experis IT July 2012 - March 2013
Xyngular Corporation December 2009 - July 2012
CONEXIS September 2010 - June 2012
SMCI August 2007 - March 2009
SMCI September 2005 - August 2007
Amgen March 2002 - October 2006
SMCI June 2004 - March 2005
Skills
SQL, XML, HTML, Blogging, Integration Testing, Web Testing, Black Box Testing, White Box Testing, SDLC, Requirements Gathering, Business Analysis, Quality Assurance, Requirements Analysis, Agile Methodologies, Team Leadership, Social Networking, Testing, CRM, SEO, Integration, Business Process..., Entrepreneurship, Small Business, Visio, Software Documentation, Business Intelligence, Test Planning, E-commerce, Team Building, Start-ups, Project Management, Analysis, Cross-functional Team..., Vendor Management, Training, Business Networking, Leadership, Program Management, Software Project..., Management, Online Marketing, SharePoint, Business Process, Process Improvement, Strategy, Marketing, Change Management, Coaching
Education
Griffith University 1991 — 1993
Information Technology, Information Management and Software Engineering
Caloundra State High School 1986 — 1990
UnitedHealth Group October 2011 - Present
Independent Contractor February 2009 - Present
Lincoln Technical Institute April 2011 - June 2012
Virtua Hospital July 2002 - November 2011
Solamor Hospice July 2008 - August 2010
Nurse Finders October 2008 - December 2009
The Hospital of the University of Pennsylvania April 2000 - November 2008
Haddon Renaissance Adult Medical Day Center November 2007 - August 2008
The Children's Hospital of Philadelphia September 1999 - April 2000
Skills
Healthcare, ACLS, Patient Safety, Medical Records, Clinical Research, Critical Care, Nursing, Hospitals, Psychiatry, IV
Education
Grand Canyon University 2009 — 2011
Masters Science Of Nursing, Nursing Education
Temple University 1997 — 1999
Bachelor Of Science, Nursing
UnitedHealth Group August 2012 - July 2013
Accenture February 2011 - May 2012
Accenture August 2009 - February 2011
Center for Development of Advanced Computing May 2009 - July 2009
Skills
.NET, C#, SQL, SharePoint Designer, Web Applications, C++, JavaScript, CSS, Linux, jQuery UI, SharePoint, Java, XML, WCF, Microsoft SQL Server, HTML5, jQuery, Web Services, Project Estimation, Statistical Data..., Cash Flow Analysis, HTML, ASP.NET, Visual Studio, Web Development
Education
Northeastern University 2014 — 2016
Master of Science (MS), Engineering/Industrial Management
Guru Gobind Singh Indraprastha University 2004 — 2008
Bachelor of Technology (B.Tech.), Computer Science and Engineering
Sardar Patel Vidyalaya
School Certificate CBSE, Science with Computers
SCIO Health Analytics® September 2014 - Present
1980 Partners Consulting February 2014 - Present
UnitedHealth Group August 2012 - December 2013
UnitedHealth Group July 2012 - December 2013
UnitedHealth Group June 2009 - August 2012
UnitedHealthcare November 2007 - June 2009
Skills
Program Management, Process Improvement, Strategy, Business Intelligence, Cross-functional Team..., Integration, Management, Six Sigma, Project Planning, Enterprise Software, Medicare, Performance Improvement, Business Analysis, Healthcare, Vision Development, People Development, Tactical Planning, Leadership, Mergers & Acquisitions, Medicaid, Healthcare Information..., Vendor Management, HIPAA, Customer Service, Project Management, Team Building, Business Process..., Business Process, Strategic Planning
Education
Granite State College 2001 — 2009
Bachelor of Business Administration (BBA), Information Technology, 3.7
Willow Tree Counseling, PA June 2010 - Present
Cone Health July 2008 - August 2014
Family Solutions, PLLC 2007 - 2010
UnitedHealth Group 1997 - 2008
Skills
Licensed Professional..., National Certified..., Mental Health Counseling, Group Therapy, Behavioral Health, Crisis Intervention, Psychotherapy, Mental Health, Family Therapy, Adolescents, Psychology, Motivational..., Clinical Supervision, CBT, Case Management, Treatment, Self-esteem, Anger Management
Education
North Carolina A&T State University 2005 — 2007
Master of Science (M.S.), Community and Agency Counseling
Guilford College 1997 — 1999
Bachelor of Science (B.S.), Psychology
Rockingham Community College 1988 — 1990
Associate of Arts (A.A.)
Virginia Polytechnic Institute and State University
Doctor of Philosophy (PhD), Counselor Education and Supervision, First Year Doctoral Student
UnitedHealth Group December 2009 - Present
United Health Group September 2006 - December 2009
Rehab Arizona, LLC June 1998 - September 2006
AirStar Arizona June 1998 - June 2000
Skills
Nursing, Healthcare, Clinical Research, Medicaid, Disease Management, Credentialing, Case Managment, Practice Management, Workers Compensation, Medical Billing, Quality Management
Education
Grand Canyon University 2010 — 2011
BSN, Nursing
BlackHawk College 1984 — 1994
Associate's degree, Registered Nursing/Registered Nurse
UnitedHealth Group January 2014 - Present
Centene Corporation September 2013 - Present
Centene Corporation October 2012 - October 2013
T-Mobile October 1998 - July 2012
T-Mobile 1998 - 2012
Skills
Call Centers, Leadership, Coaching, Customer Service, Strategic Planning, Workforce Management, Avaya, Call Center, Customer Experience, Customer Retention, Customer Satisfaction, ERP, Forecasting, Management, Outlook, Performance Management, Process Improvement, Project Management, Team Building, Team Leadership, Technical Support, Telecommunications
Education
Grantham University
Bachelor of Business Administration (B.B.A.)
UnitedHealth Group Vice PresidentUnitedHealth GroupMarch 2015 - Present
QSSI March 2010 - March 2015
Health IT Plus March 2010 - September 2012
Independent Business Consultant March 2010 - April 2010
IDS America Inc September 2003 - February 2010
IDS Infotech 2003 - September 2005
Manipal Group of Companies October 2000 - September 2003
Skills
Healthcare Information..., Business Development, Process Improvement, BPO, SaaS, Vendor Management, Project Management, Healthcare, Strategic Planning, Cloud Computing, Team Building, New Business Development, Business Analysis, Operations Management, CRM
Education
Gulbarga University 1981 — 1984
Bachelor of Science (B.Sc.), Mathematics
UnitedHealth Group May 2014 - Present
UnitedHealth Group April 2012 - Present
University of Colorado at Boulder August 2010 - May 2012
TeamSnap September 2011 - December 2011
Ball Corporation May 2011 - August 2011
ConAgra Foods May 2010 - August 2010
ConAgra Foods November 2008 - May 2010
Northwest Airlines November 2006 - November 2008
Metro Sales January 2006 - November 2006
Skills
Market Research, Competitive Analysis, Strategic Planning, Data Analysis, Social Media, Microsoft Office, Predictive Modeling, SAS, SAS programming, Product Development, Digital Marketing, Analytics, Marketing, Entrepreneurship, Strategy, Marketing Research, Analysis
Education
University of Colorado Boulder - Leeds School of Business 2010 — 2012
MBA, Marketing & Entrepreneurship
Gustavus Adolphus College 2001 — 2004
Bachelor of Arts, Finance & Political Science
UnitedHealth Group January 2014 - Present
UnitedHealth Group January 2013 - December 2013
United Health Group February 2010 - January 2013
United Healthcare January 2009 - February 2010
United Health Group February 2001 - January 2009
UnitedHealth Group June 1998 - February 2001
Skills
Instructional Design, Health Insurance, Employee Benefits, Needs Analysis, HIPAA, Training, PeopleSoft, Staff Development, Training Delivery, Workshop Facilitation, Onboarding, Performance Management, Coaching, Leadership Development, Process Improvement, Employee Training, Employee Engagement, Organizational..., Call Centers
Education
Greensboro College 1991 — 1993
elementary education
UnitedHealth Group July 2007 - Present
Education
Grand Valley State University
Bachelor's degree, Management Information Systems, General
Upton Hill May 2015 - Present
UnitedHealth Group January 2012 - March 2014
UnitedHealth Group September 2005 - January 2012
Express Scripts January 2003 - September 2005
Express Scripts 1999 - 2003
Skills
Leadership, Managed Care, Program Management, Medicare, Health Insurance, Healthcare Management, CRM, Account Management, Business Development, Employee Benefits, Marketing, Healthcare, Cross-functional Team..., Insurance, Policy, Business Strategy, Health Policy, Team Management, Strategic Partnerships, Human Factors, Regulatory Requirements, Program Development, Medicare Part D, Pharmacy Benefit..., Medicaid, Healthcare Consulting, Business Networking
Education
University of Minnesota - Carlson School of Management 2006 — 2010
Master in Healthcare Administration, Master Healthcare Administration
Gustavus Adolphus College 1983 — 1987
BA, Sociology, Anthropology
ARIZONA PRIORITY CARE September 2015 - Present
Health Temp March 2015 - September 2015
Humana August 2014 - March 2015
UnitedHealth Group February 2013 - May 2014
Banner Health November 2010 - November 2013
Health Temp February 2012 - February 2013
Mountain Vista Medical Center January 2010 - January 2011
Aetna December 2007 - January 2010
Phoenix St Luke’s Medical Center June 2005 - March 2007
Select Specialty Hospital January 2004 - January 2005
Skills
Customer Service, Healthcare, Healthcare Management, Managed Care, Hospitals, Medicare, HIPAA, Disease Management, Healthcare Information..., Medicaid, Utilization Management, Nursing
Education
Grand Canyon University
Master’s Degree, Leadership
University of Phoenix
Bachelor of Science, Management
San Antonio College
Associate Degree, Nursing
UnitedHealth Group January 2015 - Present
Kabuto Japanese Restaurant and Sushi Bar April 2006 - February 2015
UnitedHealthGroup August 2012 - January 2015
AT&T Mobility October 2011 - August 2012
Skills
Customer Experience, Customer Satisfaction, Data Entry, Technical Support, Telephone Skills, Customer Support, Training, Sales, Time Management, Telecommunications, Direct Sales, Employee Training, Teamwork, Process Improvement, Vendor Management, Workforce Management, Microsoft Excel, Public Speaking, Microsoft Word, Management, Healthcare, Research, Microsoft Office, Social Media, Customer Service, Leadership
Education
Randolph Community College 2014 — 2016
Health Management Technology
Guilford College 2005 — 2007
Liberal Arts and Sciences/Psychology
Warren Wilson College 2004 — 2004
Liberal Arts and Sciences, General Studies and Humanities
Rosa's Cleaning Services January 2003 - Present
Neebo August 2014 - November 2014
Time Warner Cable October 2012 - August 2013
UnitedHealth Group November 2009 - October 2011
AT&T Mobile Tel October 2001 - January 2003
Skills
Customer Service, Data Entry, Human Resource..., Claims Management, Computer Software...
Education
Shaw University 2013 — 2016
Bachelor’s Degree, Business Administration concentration in Accounting, 3.5
Guilford Technical Community College 2001 — 2009
Bachelor’s Degree, Physical Therapy Technician/Assistant, 3.4
UnitedHealth Group August 2015 - Present
MD Anderson Cancer Center March 2014 - August 2015
UnitedHealth Group November 2010 - March 2014
Providence Home Health Care January 2008 - November 2010
Houston Methodist July 2006 - March 2008
The Woman's Hospital of Texas June 2005 - July 2006
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Leadership, Customer Service, Training, CPR Certified, Health Education, Utilization Management, Health & Welfare...
Education
Grantham University
Bachelors of Science, Nursing
Houston Community College
Associate of Science, Nursing
UnitedHealth Group July 2004 - Present
Pure Romance September 2009 - May 2015
Education
North Carolina A&T State University 2012 — 2015
Masters of Science, Mental Health Counseling Clinical
Guilford College 2008 — 2012
Bachelors, Psychology
UnitedHealth Group June 2013 - Present
OAK RIDGE CHIROPRACTIC April 2012 - June 2013
RidgeCare Assisted Living January 2010 - May 2012
Skills
Customer Service, Microsoft Excel, Management, Strategic Planning, Leadership, Healthcare, Project Management, Microsoft Word
Education
Guilford Technical Community College
Medical Insurance Specialist/Medical Biller
North West Guilford High
UnitedHealth Group November 2012 - Present
UnitedHealth Group May 2009 - November 2012
UnitedHealth Group February 2004 - May 2009
Skills
Leadership Development, Coaching, Training, Team Building, Instructional Design, Employee Relations, Staff Development, Leadership, Team Leadership, Training Delivery, Recruiting, Career Development, Conflict Resolution, Customer Satisfaction, Customer Service, Microsoft Excel
Education
Guilford College 2002 — 2004
Bachelor of Science (BS), Management Information Systems
University of North Carolina at Charlotte 1989 — 1992
Bachelor's degree, Biology, General
UnitedHealth Group May 2015 - Present
Thomasville Medical Center February 2014 - May 2015
Skills
ICU, Oncology, Orthopedic, Telemetry, Medical-Surgical, Registered Nurses, Pediatrics, Operating Room, Hospitals, Healthcare, Nursing, BLS, Critical Care, ACLS, Psychiatric Care, NIH Certification, Behavioral Health, Patient Safety, Inpatient, Patient Education, Acute Care
Education
Winston-Salem State University 2013 — 2015
Bachelor's degree, Bachelor of Science in Nursing
Guilford Technical Community College 2009 — 2013
Associate's degree, Registered Nursing/Registered Nurse
Guilford Technical Community College
ADN, Nursing
North Carolina Board of Nursing
UnitedHealth Group September 2015 - Present
Glen Sturntevant for Virginia Senate July 2015 - Present
Vince Haley for Virginia Senate May 2015 - June 2015
The Heritage Foundation June 2014 - August 2014
Bass Pro Shops June 2011 - June 2014
Grove City College September 2013 - May 2014
Grove City College August 2012 - May 2014
Fiba Retail - Marks & Spencer / GAP / Banana Republic October 2013 - January 2014
JNR Incorporated May 2013 - May 2013
J.Crew August 2012 - December 2012
Skills
Teamwork, Leadership, Customer Service, Time Management, Organizational..., Fundraising, Enthusiast, Hospitality, Communication, Sales Management, Always Punctual, Interpersonal..., Event Planning, Donor Recognition, Donor Development, Project Management, Project Planning, Microsoft Office, Microsoft Word, Microsoft Excel, Social Media, Social Networking
Education
Grove City College 2011 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
UnitedHealth Group September 2015 - Present
UnitedHealth Group December 2014 - Present
Saint Luke's Health System September 2013 - November 2014
Olathe Medical Center January 2012 - July 2014
Shawnee Mission Medical Center September 2011 - January 2012
Star Chiropractic January 2007 - September 2011
Encore Staffing, Inc April 2007 - June 2007
Skills
Administrative..., Healthcare Reimbursement, Appointment Scheduling, Radiology, Medicare, Medicaid, Healthcare, Data Entry, CPT, Epic Systems, Patient Education, Medical Transcription, Cerner, Medical Records, BLS, ICD-9
Education
Johnson County Community College 2009 — 2010
Office Careers Certificate, Office careers
Johnson County Community College
Office careers, Medical Office Assistant
Guru Nanak Dev University 2000 — 2003
Bechelor's, Arts
Kansas Chiropractic Association
UnitedHealth Group July 2015 - Present
Lincoln Financial Group August 2014 - May 2015
Blue Cross Blue Shield of NC April 2013 - July 2014
Aetna 2000 - 2010
Skills
Medicare, Insurance, Claim, Employee Benefits, HMO, Call Center, Customer Service, Health Insurance, Management, Healthcare Industry, Property & Casualty..., PPO, Commercial Insurance, Claims Management, Provider Relations, Claims Resolution, General Insurance, Managed Care, Group Insurance, Claim Investigation, Licensed Property &..., Network Development, Medicare Part D, Commercial Lines, Casualty, Claims Handling, Renewals, HIPAA, Team Building, Leadership, Process Improvement, Customer Retention, Call Centers, Outlook, Microsoft Excel
Education
Guilford Technical Community College 2014 — 2017
Associate of Science (AS), Computer/Information Technology Administration and Management
University of North Carolina at Greensboro 1993 — 1997
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
UnitedHealth Group September 2014 - Present
Lowe Campbell Ewald May 2014 - August 2014
Campbell-Ewald December 2011 - May 2014
Team Detroit June 2011 - December 2011
Doner February 2011 - June 2011
Campbell-Ewald October 2009 - January 2011
Campbell-Ewald August 2007 - September 2009
Skills
Integrated Marketing, Digital Marketing, Advertising, Direct Mail, Web Project Management, Interactive Marketing, Direct Marketing, Online Advertising, Omniture, Digital Media, Social Media, Social Media Marketing, Marketing, New Media
Education
Walsh College of Accountancy and Business Administration 2008 — 2012
M.M., Master of Management
Grand Valley State University 2004 — 2007
B.A., Advertising/PR
EOI Service Company September 2015 - Present
UnitedHealth Group October 2014 - August 2015
UA Plumbers and Pipefitters Local 582 June 2012 - April 2014
Oakley December 2008 - June 2011
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Outlook, Leadership, Project Management, Sales, Strategic Planning, Employee Benefits, Medical Billing, Teamwork
Education
Grantham University 2015 — 2016
Associate's degree, Computer Science
Los Alamitos High School 1998 — 2002
Diploma, General Studies
HonorHealth February 2012 - Present
UnitedHealth Group February 2011 - February 2012
Southwest Kidney Institute April 2008 - February 2011
Anasazi Internal Medicine April 1990 - April 2008
Skills
Healthcare, HIPAA, CPR Certified, Medicine, EMR
Education
Grand Canyon University 2015 — 2016
Master of Science (MS), Health/Health Care Administration/Management
University of Phoenix 2011 — 2014
Bachelor of Science (B.S.), Human Services
UnitedHealth Group February 2013 - Present
Conway Freight December 2011 - August 2012
Randstad May 2011 - December 2011
Family Video April 2010 - April 2011
Skills
Customer Service, Microsoft Office, Microsoft Word, Billing, Customer Satisfaction
Education
Milwaukee Area Technical College 2010 — 2012
Associate's degree, Medical Adminstrative Specialist
Great Lakes Christian College 2005 — 2009
Psychology
UnitedHealth Group August 2015 - Present
UnitedHealth Group June 2014 - August 2015
LabCorp October 2010 - June 2014
Self-employed October 2010 - 2014
Skills
Data Entry, Customer Service, Data Analysis, Performance Improvement, Process Improvement, Leadership, Medical Billing, Coaching, Office Administration, Time Management, Employee Training, Lean Tools, Office Management, Transcription, Administrative..., Invoicing, Process Scheduler, Medical Terminology, Outlook, Accounts Receivable, 10 Key, Microsoft Excel, Microsoft Word, PowerPoint, Access, Integrity, Innovation, Compassion, ICD-10, ICD-9-CM, ICD 10 PCS, CPT Coding
Education
Guilford Technical Community College 2012 — 2015
Medical Office Administration/Medical Office Coding/Hospital Billing and Coding Certificates, Medical Insurance Coding Specialist/Coder
Guilford Technical Community College 2012 — 2014
Associate's degree, Business Administration and Management, General, 3.92
Guilford Technical Community College 2007 — 2008
Medical Transcription, Diploma
UnitedHealth Group July 2015 - Present
BioScrip May 2014 - July 2015
BioScrip, Inc. July 2007 - April 2014
Skills
Pricing, Spreadsheets, Accounts Receivable, Process Improvement, Word, Account Management, Contract Management, Data Analysis, Compliance, Contract Negotiation, Budgets, Customer Service, Analysis, Healthcare, Financial Analysis, Microsoft Word, Software Documentation, Invoicing, Forecasting, Access
Education
Grinnell College
UnitedHealth Group April 2013 - Present
Dermagraphic Clinique September 2001 - Present
Fresenius Medical Care 2010 - April 2013
Roman Chariot Inc. January 1984 - March 2007
Skills
Aesthetics, Skin Care, Nursing, Chemical Peels, Administration, Healthcare, Spa, Wellness, Medicine, System Administration, Healthcare Management, Strategic Planning, Team Building
Education
Grand Canyon University
Bachelor's Science Degree, Nursing
Esthetic Skin Institute
Certified Medical Aesthetics, Medical Aesthetics
UnitedHealth Group September 2014 - Present
CGI December 2013 - December 2014
CGI March 2013 - December 2013
AmeriCorps VISTA January 2013 - July 2013
SUNY Plattsburgh August 2012 - December 2012
Ski Titus Mountain October 2005 - April 2010
Skills
Public Relations, Public Speaking, Customer Service, Community Outreach, Grant Writing, Marketing Communications, Time Management, International..., Defect Tracking, Seibel, Communication, Internal Communications, Remedy Software, Office Administration, ALM, Consulting, Healthcare Information..., IT Operations, Program Management, Project Management, Microsoft Office, Business Analysis, Leadership, Management, Requirements Analysis, PowerPoint
Education
Grand Canyon University 2014 — 2016
Master of Business Administration (M.B.A.), Healthcare Systems Management
State University of New York College at Plattsburgh 2009 — 2012
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication, 3.11
State University of New York College at Plattsburgh 2009 — 2013
Bachelor of Arts (B.A.), Organizational Leadership Communication
Saint Lawrence University 2008 — 2009
Franklin Academy 2005 — 2009
Advanced Honors Regents Diploma, General Education
UnitedHealthCare April 2012 - Present
UnitedHealth Group August 2010 - April 2012
Aon Hewitt August 2008 - July 2010
Skills
Medicare, Healthcare, Healthcare Management, HIPAA, Health Insurance, Health Policy, Utilization Management, Medical Terminology
Education
Guilford Technical Community College 2011 — 2011
The Advisory Board Company, Consulting and Management March 2014 - September 2015
The Advisory Board Company, Crimson July 2013 - February 2014
Southwind, a division of The Advisory Board Company January 2013 - June 2013
Practice Transformation Institute 2009 - 2013
CareGuide, Inc. 2008 - 2009
Cardiocom, LLC 2006 - 2008
UnitedHealth Group 2003 - 2006
UnitedHealth Group 2001 - 2003
Blue Cross and Blue Shield of Minnesota 1999 - 2001
Blue Care Network, owned by Blue Cross Blue Shield of Michigan 1996 - 1999
Education
Loyola University of Chicago - Graduate School of Business 1978 — 1980
Master of Business Administration (M.B.A.)
Michigan State University 1976 — 1977
Internship in Health Economics & Policy, Michigan Mid-South Health Systems, Lansing, MI
Grand Valley State University 1971 — 1975
Bachelor of Science (B.S.), Health Sciences
Sparrow Health System February 2015 - Present
Sparrow Health System February 2013 - January 2015
Sparrow Health System January 2011 - January 2013
Physicians Health Plan (Michigan) 2005 - 2011
Physicians Health Plan (Michigan) 2001 - 2005
UnitedHealth Group 1998 - 2001
UnitedHealth Group 1996 - 1998
US Army 1993 - 1996
Skills
EMR, EHR, Meaningful Use EH & EP, Epic Systems, Healthcare Information..., Health Insurance, Account Management, SDLC, GoLive, Inpatient, Ambulatory, ClinDoc, ICD-10, Integration, Healthcare, Managed Care, Crystal Reports, Management, ICD-9, Requirements Gathering, Hospitals, Troubleshooting, Business Analysis, Leadership, Analysis, Software Implementation, Analytics, Mentoring, Microsoft Excel
Education
Grantham University 2013 — 2016
Bachelor of Science (BS) Information System Security, 4.0
Lansing Community College 1999 — 2001
Computer Programming
Unitedhealth Care Clinical Services January 2000 - Present
UnitedHealth Group January 2000 - Present
Education
Gulf Coast Community College
Associates, Registered Nursing/Registered Nurse
Jackson State Community College
UnitedHealth Group May 2013 - January 2015
Project Concern International February 2012 - November 2012
UNICEF June 2011 - December 2011
National Institute of Health and Family Welfare September 2010 - March 2011
Project Concern International January 2010 - September 2010
Centre for Chronic Disease Control May 2009 - July 2009
Max Healthcare November 2006 - January 2007
Skills
Capacity Building, Program Management, SPSS, Training, Public Health, Project Planning, Software Documentation, Technical Assistance, Program Evaluation, Nonprofits, Research, Program Development, Oracle, SQL, Project Management, SDLC, International..., Analysis, Healthcare Information..., Data Analysis
Education
Jamia Hamdard University 2008 — 2010
MBA (Public Health Informatics), Public Health Informatics
Guru Gobind Singh Indraprastha University 2004 — 2007
Bachelor of Science (B.S.), Medical Laboratory Technology
The Peak Organization, Inc May 2010 - Present
UnitedHealth Group February 2011 - October 2014
Intel Corporation contracted by Adecco August 2010 - December 2010
Barbeau Enterprises, Inc September 2009 - May 2010
TechSkills Phoenix August 2009 - May 2010
TechSkills 2009 - 2010
Pinnacle Technical Resources, Inc December 2008 - May 2009
World Plus February 2001 - December 2005
Allied Communication Inc July 2000 - February 2001
Guam Fire Department March 1993 - March 1998
Skills
VPN, DNS, DHCP, Cisco, TCP/IP, Switches, VoIP, Cisco IOS, EIGRP, WLAN, Network Hardware, Network Services, Terminal Services, WAP, VLAN, Hyper-V, Routers, Active Directory, Firewalls, Servers, Troubleshooting, Computer Hardware, Operating Systems, VMware, Windows, Desktop Support, Printers, WAN, Hardware, Wireless, Security, Windows Server, XP, Network Administration, CCNA, Documentation, Telecommunications, Access, Virtualization, Disaster Recovery, SQL, Windows 7, Customer Service, Windows Server 2008, Microsoft Office, A+ Certified, Cisco Technologies, Technical Support, Networking, Cisco VoIP
Education
Techskills Phoenix 2009 — 2010
Certification, Cisco CCNA
Maricopa Skills Center 1999 — 2000
Certifications, Computer Installation and Repair Technology/Technician
Guam Community College 1985 — 1996
AS, Fire Science
Guam Community College 1985 — 1995
Fire, Science & Computer Technology
University of Guam 1983 — 1984
Bachelor of Science (BS), Business/Corporate Communications
Agat/Santa Rita High School 1982 — 1983
Diploma, Gen Education
UnitedHealth Group April 2012 - Present
FairPoint Communications November 2010 - March 2012
Instos, Inc (formerly International Computer Solutions, Inc.) November 2008 - September 2009
International Computer Solutions Inc November 2007 - March 2008
International Computer Solutions Inc August 2000 - October 2007
World Tech Corp Inc June 1999 - July 2000
Master 2000 Inc October 1998 - May 1999
Consulting Company 1998 - 1999
Skills
ITIL, Capacity Planning, PMP, Capacity Management, Data Center, Process Improvement, Storage, Servers, Virtualization, IT Service Management, Performance Management, Demand Management, IT Infrastructure..., Application Lifecycle..., Disaster Recovery, Production Support, Systems Engineering, Windows Server, Enterprise Architecture, Telecommunications, Managed Services, Information Technology, IT Management, IT Strategy, System Administration, Integration, SDLC, Performance Tuning, Project Management, Strategy, Business Process, Capacity Utilization, Enterprise Software, Requirements Analysis, Solaris, System Deployment, Testing, Quality Assurance
Education
Gulbarga University
Bachelor of Engineering (B.E.)
IMSS, Basantnagar
RB April 2014 - Present
Philips March 2013 - April 2014
UnitedHealth Group November 2012 - March 2013
Roulston Research July 2012 - November 2012
Case Western Reserve University January 2012 - May 2012
Ingersoll Rand May 2011 - August 2011
University Hospitals of Cleveland August 2010 - June 2011
Infosys Technologies Ltd (Northwestern Mutual) July 2007 - March 2010
Britannia Industries Limited January 2007 - April 2007
Shrutex Overseas May 2004 - June 2006
Skills
Project Management, Financial Analysis, Management Consulting, Finance, Data Analysis, Cross-functional Team..., Analysis, Market Research, Strategy, Business Analysis, Financial Modeling, Process Improvement, Business Strategy, Competitive Analysis, Business Development, Microsoft Excel, Valuation
Education
Case Western Reserve University - Weatherhead School of Management 2010 — 2012
Full Time MBA, General Management
Guru Nanak Dev University 2003 — 2007
Bachelor of Technology, Food Science and Technology
Delhi Public School - Ranipur 1995 — 2000
Standard 6 - Standard 10, Schooling
UnitedHealth Group November 2013 - Present
Darden Restaurants December 2011 - Present
OptumHealth February 2012 - November 2013
Yampa Valley Bank March 2010 - November 2011
The Steamboat Grand November 2009 - May 2010
U of MN Extension Regional Office July 2009 - September 2009
SMDC June 2008 - August 2008
Skills
Customer Service, Microsoft Office, Excel, PowerPoint, Word, Outlook, Microsoft Word, Microsoft Excel, Data Entry, Time Management, Recruiting
Education
University of Minnesota-Duluth 2004 — 2008
BBA, Health Care Management and Human Resources
Griffith University 2007 — 2007
AustraLearn Study Abroad Program
Kids Corner September 2014 - Present
Securian Financial Group May 2015 - Present
Gustavus Adolphus College January 2013 - Present
Gustavus Adolphus College September 2012 - Present
Securian Financial Group 2015 - 2015
UnitedHealth Group June 2014 - August 2014
Minnesota Twins February 2014 - August 2014
Life Time Fitness June 2013 - April 2014
Faith's Lodge January 2014 - January 2014
Koehler Family June 2013 - September 2013
Skills
Child Development, Childcare, Sports, Entertainment, Event Planning, Time Management, PowerPoint, Microsoft Word, Public Speaking, Social Media, Facebook, Customer Service, Organizational..., Communication, Social Networking, Fundraising
Education
Gustavus Adolphus College 2012 — 2016
Business Management and Communication Studies, Business Management and Communications
Chanhassen High School 2009 — 2013
UnitedHealth Group September 2011 - Present
Initiate, an IBM Company December 2009 - September 2011
Sun Microsystems January 2009 - December 2009
Ayoka September 2008 - December 2008
Goldman Sachs June 2008 - August 2008
Skills
Java, Tomcat, Java Enterprise Edition, XML, Spring, Ant, JDBC, JSP, Web Services, Eclipse, Hibernate, Servlets, Solaris, Unix, JavaScript
Education
The University of Texas at Arlington 2007 — 2008
Master's, Computer Science & Engineering
Gujarat University 2002 — 2006
Bachelor's, Computer Engineering
UnitedHealthcare June 2012 - Present
Univita Health Inc March 2007 - Present
Coventry Health Care April 2010 - January 2012
UNC Health Care August 2008 - April 2010
UnitedHealth Group April 2005 - August 2008
High Point Regional Health System July 2003 - April 2005
MedStaff January 1999 - January 2003
Skills
Documentation, Microsoft Office, Healthcare, Auditing, Citrix, VPN, Contract Negotiation, Compliance, Risk Management, Medical Coding, Coding Standards
Education
Guilford Technical Community College 2002 — 2003
Associate of Arts and Sciences (A.A.S.), Nursing
Ameriprise Financial Services, Inc. September 2011 - Present
Cargill December 2007 - September 2011
Cargill December 2007 - September 2011
Target Corporation May 2006 - December 2007
UnitedHealth Group 2005 - 2006
MTS Systems 1996 - 2005
Skills
VMware ESX, Microsoft SQL Server, IT Operations, Group Policy, SDLC, Citrix, Active Directory, Windows Server, Business Analysis, Disaster Recovery, SharePoint, Windows, ITIL, Visio, Servers, Data Center, IT Service Management, VMware, IT Management, IT Strategy, DNS, BMC Remedy, Incident Management, IIS
Education
Grantham University 1997 — 2003
Deloitte January 2013 - Present
UnitedHealth Group May 2010 - September 2012
Capgemini Consulting May 2008 - April 2010
Computer Sciences Corporation October 2006 - April 2007
Satyam June 2004 - August 2006
Education
Great Lakes Institute of Management 2007 — 2008
PGPM, Marketing
Pondicherry University 2000 — 2004
B.Tech, Electronics & Communication
Lockheed Martin Sr. IT ConsultantUnitedHealth GroupJune 2013 - Present
UnitedHealth Group June 2013 - Present
Lockheed Martin March 2011 - Present
Bowater 2007 - 2008
Royal & Sun Alliance 1992 - 2002
Access CoverageCorp 1982 - 1983
Skills
PMP
Education
Grove City College
Looking for Job in Software Testing (Automation/Manual) August 2014 - Present
Applied Biosystems November 2008 - July 2014
UnitedHealth Group July 2007 - October 2008
Skills
QTP, Selenium, HP QC 10, Load Runner, C#, LoadRunner, Test Automation
Education
Guru Jambeshwar University 2003 — 2006
MCA, Computer Applications, A
Limelight Networks March 2015 - Present
Limelight Networks April 2010 - February 2015
Insight April 2008 - March 2010
Insight March 2006 - March 2008
UnitedHealth Group November 2005 - March 2006
PacifiCare Health Systems June 2004 - October 2005
Skills
Financial Analysis, Financial Reporting, Forecasting, Accounting, Budgets, SAP, Financial Modeling, General Ledger, Account Reconciliation, Hyperion, Variance Analysis
Education
Grand Canyon University 1998 — 2001
UnitedHealth Group February 2011 - Present
XLHealth February 2011 - January 2012
Charmer Sunbelt Group March 2009 - February 2011
T Rowe Price November 2008 - March 2009
SAIC June 2008 - November 2008
Constellation Energy 2006 - 2008
LCG Technologies, Corp. 2006 - 2007
Archdiocese of Baltimore 2001 - 2002
Education
Guilford Technical Community College 1996 — 1997
The Ohio State University 1983 — 1987
NTTData January 2009 - Present
Tufts Health Plan June 2005 - Present
UnitedHealth Group July 2004 - May 2005
.... June 2003 - June 2004
Skills
EDI, HIPAA, Information Technology, TIBCO, SOA, Enterprise Architecture, Solution Architecture, EAI, Integration, Web Services, Java Enterprise Edition, Oracle
Education
University of Bridgeport 2001 — 2002
Masters (MS), Computer Science
Gulbarga University 1995 — 1999
Bachelor's degree, Bachelor's degree
UnitedHealth Group August 2014 - Present
Dun and Bradstreet July 2011 - February 2014
Dun and Bradstreet January 2004 - July 2011
Cisco May 2000 - January 2004
Navisys January 1999 - May 2000
NCR Corporation July 1997 - January 1999
NCR Corporation January 1996 - June 1997
NCR Corporation August 1985 - January 1996
Skills
Program Management, Team Building, Project Management, PMP, Certified Management..., Project Planning, Salesforce.com, Product Management, Management, Cross-functional Team..., Business Analysis, Testing, Vendor Management, Budgets, Software Development, PMO, Business Process..., CRM, Business Intelligence
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1984 — 1985
MBA, Business Admin
Grove City College 1981 — 1984
BA, Business Admin and Mathematics
The George Washington University 1992 — 1995
Masters Certificate, Project Management
Aetna May 2013 - Present
Aetna July 2012 - May 2013
Amerigroup Corporation September 2006 - July 2012
UnitedHealth Group October 2004 - October 2006
Oxford Health Plans January 1995 - October 2004
Skills
Medicare, Compliance, Medicaid Managed Care, Medicare Part D, Medicare Advantage, Medicare Prescription..., Medicare/Medicaid..., Managed Care, Acquisition Integration
Education
Green Mountain College 1989 — 1993
BA, English
New York Medical College
MPH, Healthcare Policy
Optum December 2011 - Present
UnitedHealth Group May 2008 - December 2011
Office of the Minnesota Attorney General August 1992 - May 2008
Private Practice June 1988 - August 1992
William Mitchell College of Law August 1991 - June 1992
Legal Services Corporation of Iowa May 1987 - August 1987
Skills
Medicaid, Medicare, Health Law, Managed Care, HIPAA, Healthcare, Litigation Management, Litigation, Privacy Law, Legal Writing, Appeals, Legal Research, Contract Negotiation, Health Insurance, Administrative Law, Corporate Governance, Compliance..., Corporate Law, Arbitration, Commercial Litigation, Legal Assistance, Medical Compliance, Bankruptcy, Legal Compliance, Licensing, Health Policy, Intellectual Property, Medicaid Managed Care, ERISA
Education
University of Iowa College of Law 1985 — 1988
JD
Grinnell College 1979 — 1983
BA, General Science (Chemistry), German
Twin Cities Area August 2015 - Present
HealthDataInsights, Inc. September 2014 - July 2015
UnitedHealth Group April 2012 - August 2014
UnitedHealth Group June 2008 - April 2012
UnitedHealthcare June 2005 - May 2008
WAMSO-Minnesota Orchestra Volunteer Association June 2001 - May 2005
Redwood Health Services October 1997 - December 1999
Redwood Health Services December 1995 - October 1997
Sonoma County Health and Human Services September 1988 - December 1995
Skills
Product Development, Community Engagement, Healthcare, Strategic Planning, Policy, Program Development, Staff Development, Strategy, Fundraising, Budgets, Nonprofits, Management, Program Management, Leadership, Project Management, Strategic Communications, Medicaid, Medicare, Hospitals, Community Outreach, Healthcare Information..., Data Analysis, Managed Care, Business Planning, Business Development, Leadership Development, Public Speaking, Six Sigma, Grant Writing, Healthcare Management, Health Policy, Process Improvement, Program Evaluation, Training, Cross-functional Team..., Disease Management, Business Process, Organizational..., Healthcare Industry, Team Building, HIPAA
Education
University of Minnesota-Twin Cities
MHA, Hospital/Healthcare Administration
Grinnell College
BA, Political Science
UnitedHealth Group March 2013 - Present
UnitedHealth Group September 2010 - March 2013
UnitedHealth Group August 2008 - September 2010
UnitedHealth Group December 2005 - August 2008
Metavante October 2004 - December 2005
Express Scripts December 2003 - July 2004
Skills
Instructional Design, Knowledge Management, Call Center, Needs Analysis, Learning Management, Kana, Job Aids, Captivate, Instructor-led Training, Dreamweaver, ADDIE, Blended Learning, SnagIt, E-Learning, Call Center Quality..., Call Centers, Process Improvement, Workforce Management, Learning Management..., WebEx, Visio, Leadership, Technical Writing, Training Delivery, SharePoint, Process Analysis, Software Documentation, Analysis, Quality Assurance, Project Management, Performance Improvement, Employee Training
Education
North Central University 1998 — 2003
Bachelor of Science (BS), Interdisciplinary Studies
Greencastle High School 1994 — 1998
High School Diploma
Grand Canyon University
Organizational Leadership
G&K Services / Robert Half International August 2014 - September 2014
Optum April 2012 - May 2014
Cargill July 2011 - April 2012
UCare August 2006 - June 2011
UnitedHealth Group August 1997 - August 2006
Skills
Contract Negotiation, Contract drafting, Medicare, Medicaid, Insurance, Managed Care, HIPAA, HMO, Health Insurance, Medicare Part D, PPO, Healthcare Industry, Medicaid Managed Care, Training
Education
Grand Valley State University
Bachelor's Degree
MINNESOTA PARALEGAL INSTITUTE
Paralegal Certificate; ABA approved program
Rochester High School
Heather Lutz PetSitting May 2014 - Present
UnitedHealth Group March 1999 - June 2014
Skills
Network Development, Managed Care, Medicaid, Health Insurance, Provider Relations, Medicare, Customer Service, Strategic Planning, Management, Leadership, HIPAA, Process Improvement
Education
University of North Carolina at Greensboro 1996 — 1998
Bachelor of Arts (B.A.), Bachelor of Liberal Arts with concentrations in Religious/Women's Studies and minor in Psychology
Greensboro College 1994 — 1996
Human Biology
Shriners Hospitals for Children 2011 - Present
Tegrit Group 2011 - 2011
Metropolitan Life Insurance Company 2005 - 2009
UnitedHealth Group 1996 - 2005
Skills
Business Analysis, Crystal Reports, DNS, Network Administration, Windows 7, SQL, Troubleshooting, SharePoint, Software Installation, Active Directory, MySQL, System Administration, Servers, VBScript, Visio, Visual Basic, JavaScript, Microsoft Exchange
Education
Greenville Technical College
Associates, Computer Information Technology
University of South Carolina Upstate
Bachelors, Information Systems
UnitedHealth Group April 2014 - Present
UnitedHealth Group August 2012 - Present
UnitedHealth Group January 2008 - August 2012
UnitedHealth Group December 1992 - August 2010
Skills
Medicare, HIPAA, Medicaid, Healthcare, Process Improvement, Managed Care, PeopleSoft, Revenue Cycle, Access, Health Insurance, Auditing, Healthcare Management, Healthcare Information..., Sarbanes-Oxley Act, Financial Reporting, Accounting, Software Documentation, Financial Analysis, Microsoft Excel, Visio, Hospitals, Leadership, EHR, Data Analysis, Team Building, Insurance, Customer Service
Education
Guilford Technical Community College 1990 — 1992
Dental Hygeine
UnitedHealth Group December 2014 - Present
CompuCom August 2010 - December 2014
MurTech Consulting February 2010 - August 2010
Alorica June 2009 - February 2010
NuVox January 2009 - April 2009
Skills
Computer Hardware, Troubleshooting, Customer Service, Call Center, Hardware, Laptops, Active Directory, Networking, Call Centers, Technical Support, HP, Windows 7, Operating Systems, Printers, Software Installation, Windows XP, Routers, Switches, Team Leadership
Education
Greenville Technical College 2005 — 2006
Network Systems Administration
UnitedHealth Group November 2010 - September 2014
SKM Benefits Group November 2004 - November 2010
East Kentwood Athletic Boosters January 2006 - June 2010
Skills
Insurance, Health Insurance, Employee Benefits, Sales, Management, Program Management, Strategic Planning, New Business Development, Team Building, Sales Management, Underwriting, Marketing Strategy, Medicare, Account Management, Customer Service, Leadership, Marketing, Medicaid, Healthcare, Life Insurance, Disability Insurance, Training, Managed Care
Education
Grand Valley State University 1974 — 1978
Bacheler of Science, Business
Utility Partners of America September 2013 - February 2015
Asbury Automotive Group June 2011 - November 2013
UPS 2006 - 2007
Carolina Computer Training 2004 - 2006
Bankers Life and Casualty 2003 - 2004
The Delta Group 2002 - 2003
UnitedHealth Group (former MetLife Medical Claims Division) 1976 - 2001
UnitedHealth Group 1976 - 2001
Skills
Recruiting, Software Documentation, Sales, Training, Customer Service, Management, Marketing, Leadership, Team Building, Account Management, New Business Development, Strategic Planning, Process Improvement
Education
Greenville Technical College
Business
Emerald Elite Senior Home Care Independant ContratorIndependant Medical Billing & Collections ConsultantSeptember 2012 - May 2013
Weston Outpatient Surgical Center September 2008 - December 2010
Paw Prints Pet Sitting May 2004 - September 2008
UnitedHealth Group 2001 - 2003
CCN Manged Cae 1998 - 2001
Sun Surgery Corp 1994 - 1996
Skills
Microsoft Office, Customer Service, Word, Excel, Retail, Inventory Management, PowerPoint, Customer Relations, Outlook, Scheduling, Time Management, Problem Solving, Negotiation, Quickbooks, Customer Satisfaction, Healthcare, Office Equipment, General Office Duties, Ledger, Reconciling, Physician Practice..., Physician Relations, Hospital Operations, Health Information..., EHR, Health Information..., Medical Records, ICD-9, CPT, HCPCS, Appointment Scheduling, Insurance Verification, Insurance Billing, Medical Coding, Abstracting, Collections, Hospitals, Physicians, Healthcare Consulting, Microsoft Excel, HIPAA, Medicaid, Meditech, Healthcare Management, Microsoft Word, Insurance, Bank Reconciliation, Medicare
Education
San Diego College for Medical Assistants 1986 — 1987
Diploma, Allied Health and Medical Assisting Services, 3.0
University of Massachusetts, Amherst 1976 — 1978
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities, 3.0
Greenfield Community College 1974 — 1976
Associate of Arts and Sciences (A.A.S.), Early Childhood Education and Teaching
UnitedHealth Group April 2010 - Present
Mahindra Satyam June 2007 - March 2010
Skills
SQL*Plus, Oracle SQL Developer, SQL, PL/SQL, Oracle, Core Java, DB2, Toad, Eclipse, Rational Software..., Reflection, SQL Loader, Unix, Tortoise SVN, Windows, Requirements Analysis, SDLC, Team Management, Java Enterprise Edition, XML, Web Services, Microsoft SQL Server
Education
Guru Gobind Singh Indraprastha University 2003 — 2007
B.Tech, Computer Science
UnitedHealth Group February 2015 - Present
UnitedHealth Group July 2013 - Present
UnitedHealth Group February 2013 - July 2013
Humana November 2011 - February 2013
Valley Hospital December 2010 - November 2011
Valley West Community Hospital February 2008 - February 2010
Community Health Systems July 2005 - April 2008
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Public Speaking, Healthcare, Project Management, Strategic Planning, Team Building, Hospitals, Process Improvement, Insurance, Community Outreach, Staff Development, Leadership, Fundraising, Leadership Development, Training, Event Planning, Research, Coaching, Management, Social Networking, System Administration, Data Entry, Employee Training, Outlook, Public Relations, Quality Assurance, Team Leadership, Program Management, Change Management, Organizational..., Sales, Recruiting, Event Management, Project Planning, Employee Relations, Policy, Risk Management, Social Media, Data Analysis, Marketing, Analysis, Conflict Resolution, Human Resources, Call Centers, Government, Teamwork
Education
Grand Canyon University
Tennessee State University
UnitedHealthcare November 2005 - Present
UnitedHealth Group July 2001 - November 2005
Skills
Health Savings Accounts, Employee Benefits, Health Insurance, Healthcare, Business Analysis, Access, Strategic Planning, Change Management, Medicare, Managed Care, Claim, SDLC, Disability Insurance, Insurance, Coaching, Team Building, Underwriting, Term Life Insurance, Process Improvement, Long-term Care, Life Insurance, Workers Compensation, Small Business, Brokers, Benefits Administration
Education
Grand Canyon University 2014 — 2016
Master's degree, Health/Health Care Administration/Management
Guilford College 2006 — 2009
Bachelors, Psychology & Criminal Justice
Westin Poinsett Hotel 2002 - Present
MetLife 1999 - 2001
UnitedHealth Group 1994 - 1999
MetLife 1981 - 1994
Skills
Microsoft Office, Front Office, Process Improvement, Hospitality Industry, Hotels, Hospitality, Resorts
Education
Greenville Technical College
Associate of Science (AS), Computer Programming
Southeastern School of Neuromuscular and Massage Therapy
Licensed Massage Therapist, Neuromuscular Therapy, Massage Therapy, Craniosacral Therapy, Manual Lymph Drainage, Aromatherapy
Syntel Inc January 2015 - Present
Syntel May 2010 - Present
Verizon January 2009 - May 2010
EDS Technologies February 2008 - January 2009
UnitedHealth Group March 2006 - February 2008
Telstra April 2003 - January 2006
Skills
Web Services, Microsoft SQL Server, SDLC, Requirements Analysis, PL/SQL, Software Project..., ASP.NET, XML, Business Analysis, Oracle, Agile Methodologies, WCF, .NET, Databases, SSRS, Database Design, T-SQL, UML, CMS: Team Site. Site..., RMS (Rules Management):..., Web Services: REST..., Databases:Oracle..., Modeling Tools:Rational..., Web/Scripting Tools:..., Languages:VB.Net, C#,..., Project Managment..., Web Applications, Business Process..., Analytical Skills, Benefit analysis..., Elements of a project..., Estimation tools and..., Change management..., cost management..., Estimation tools and..., Contract types and..., Communications planning, Requirements gathering..., Scope management..., Scope deconstruction..., Risk management planning, Workflow diagramming..., Time management..., Continuous improvement..., Elements of a statement..., Perfromance mesaurement..., Process analysis..., Project monitoring..., Quality measurement..., Risk identification and...
Education
Griffith University 2000 — 2002
Master in information technology, Computer Science
Madras University 1995 — 1999
Bachelor of Engineering (B.E.), Electronics and Communication Engineering
University of Florida January 2011 - December 2011
Bank of America June 2011 - August 2011
UnitedHealth Group April 2010 - July 2010
Steria 2008 - 2010
Sapient 2007 - 2008
Skills
Java, C++, Web Services, Web Applications, JavaScript, Algorithms, MySQL, Unix, Spring, Hibernate, SOA, Software Development, Microsoft SQL Server, Struts, Python, PHP, AJAX, J2EE Application..., Swing, OpenCL, Programming, GPU, C#, Klocwork, REST, Java Enterprise Edition
Education
University of Florida 2010 — 2012
MS, Computer Engineering, 3.7
Guru Gobind Singh Indraprastha University 2003 — 2007
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering, 84.23
Manav Sthali School 1990 — 2003
UnitedHealth Group June 2002 - Present
Education
Guilford College 2005 — 2007
BS, Criminal Justice
UnitedHealth Group July 2013 - Present
S.A.V.A (Self-Investment, Advocacy, Vision and Action) April 2011 - Present
Experian March 2013 - July 2013
Extend Health July 2012 - December 2012
PwC/Ultimate Staffing January 2012 - May 2012
The Westin January 2011 - December 2011
LIFETIME (Low-income Families Empowerment Through Education ) June 2010 - December 2010
U.S Census Bureau April 2010 - July 2010
Safeway, Inc January 2010 - April 2010
Sitel Corporation September 2009 - December 2009
Skills
Clerical Skills, Community Organizing, Customer Service, Customer Engagement, Customer Support, Non-profit..., Non-profits, Volunteering, Volunteer Recruiting, Administrative..., Office Administration, Microsoft Office, Food & Beverage, Community Outreach, Leadership Development, Program Development, Volunteer Management, Research, Fundraising, Grants, Event Planning, Event Management, Nonprofits, Strategic Planning, Higher Education, Program Management, Policy, Leadership, Public Speaking
Education
Mills College 2004 — 2007
N/A, Biochemistry
Mills College 2004 — 2007
Bachelors of Science, Biology
Grand Canyon University
Bachelor of Science (B.S.), Health/Health Care Administration/Management
UnitedHealth Group January 2015 - Present
Kernersville News August 2012 - Present
Skills
Skilled Listener, Skilled Communicator, Highly Analytical, Building Relationships, Team Motivator, Planning, Innovative Problem..., Work Ethic, Dependability, Advising People, Tolerating Interruptions, Conflict Resolution, Information Gathering, Persuading Others, Locating Missing..., Event Photography, Photography, Analytical Skills, Project Planning, Leadership, Time Management, Litigation, Public Speaking, Customer Service, Coaching, Teamwork, Call Centers, Trials, Customer Experience, Team Building, Customer Satisfaction, Training, Management, Customer Retention, Analysis, Team Leadership, Research, Data Entry, PowerPoint, Sales, Leadership Development, Outlook, Data Analysis, Legal Writing, Microsoft Word, Interviews, Process Improvement, Software Documentation, Office Management, Supervisory Skills
Education
American Institute for Paralegal Studies 2011 — 2012
Specialty Litigation Certificate, Civil Litigation; Family Law; Wills Estates and Trust, Discovery, Rules of Evidence, Legal Writing, 4.0
Guilford Technical Community College 1996 — 1998
AAS, Business Administration
US Air Force Reserve August 2013 - Present
UnitedHealth Group March 2013 - Present
Arizona Army National Guard June 2006 - July 2012
Skills
Security Clearance, Command, Military Experience, Military, Military Operations, Training, Public Speaking, Leadership Development, Leadership, Emergency Management, Army, Force Protection, Operational Planning, Program Management, Team Building
Education
Grand Canyon University 2008 — 2012
Biology with an emphasis in Pre Physician Assistant, Biology/Biological Sciences, General
UnitedHealth Group March 2012 - Present
Banner Health March 2011 - 2012
Banner Health March 1986 - March 2011
Skills
Healthcare, Process Improvement, Healthcare Information..., Healthcare Management, Nursing, Clinical Research, HIPAA, Management, Patient Safety
Education
Grand Canyon University 2007 — 2009
Master of Science (MS), Nursing Administration
UnitedHealth Group October 2013 - Present
John C. Lincoln Health Network May 2010 - October 2013
John C. Lincoln Health Network May 2010 - October 2013
Skills
Training, Nursing, Teaching, Management, ACLS, Customer Service, EMR, Team Building, BLS, CPR Certified, Critical Care, Acute Care, Emergency Room, Healthcare, Communication, Case Management, Adult Education
Education
Grand Canyon University 2011 — 2014
Master's Degree, Nursing Education
Aurora Diagnostics June 2014 - Present
UnitedHealth Group March 2014 - May 2014
Cone Health October 2011 - May 2014
Deluxe Financial Corporation May 2010 - September 2010
AT&T Mobility August 2005 - July 2009
Rebate Cash Advance September 2004 - June 2007
Skills
CPT, Customer Service, Medical Terminology, Medical Billing, ICD-9, Data Entry, EMR, HCPCS, Invoicing, Medicare, Healthcare Information..., Healthcare, Call Center, Outlook, Time Management, Training, Microsoft Office, Call Centers, Healthcare Management, Access, Lotus Notes, Hospitals, Administrative..., Managed Care, Office Management, Appointment Scheduling, HIPAA, Spreadsheets
Education
Strayer University 2009 — 2012
AAS, Business Administration
Guilford Technical Community College 2011 — 2011
Certificate, Medical Receptionist Certificate (Quickjobs)
Rockingham Community College 2010 — 2010
Certificate, Career Readiness
Reidsville High School 1999 — 2002
Diploma
UnitedHealth Group September 2014 - Present
Oso Family Medical/Oso Urgent Care September 1999 - Present
Skills
Appointment Scheduling, Medical Terminology, Vital Signs, Medicine, EMR, Injectable, Phlebotomy, Family Medicine, Healthcare Management, EKG, Hospitals, EHR, Medical Records, Quality Patient Care, HIPAA, Medical Assisting, Healthcare, Customer Service, Patient Education, Medical Coding, Clinical Research
Education
Grand Canyon University 2015 — 2017
Bachelor's degree, Bachelor of Science in Health Science in Professional Development and Advanced Patient Care
Saddleback College 2012 — 2015
Transfer, Physician Assistant
CompuCom October 2006 - Present
multiple companies September 2005 - October 2006
Unitec INC November 2004 - August 2005
Whitewood Industries September 2002 - November 2004
UnitedHealth Group March 2001 - June 2002
Skills
DNS, Windows Server, Active Directory, Microsoft Exchange, Technical Support, Disaster Recovery
Education
Guilford College
Bachelor of Science (BS), Computer Information Systems
Randolph Community College
Associate of Arts and Sciences (A.A.S.), Electronics Engineering Technology
UnitedHealth Group July 2013 - Present
Education
Grayson County College
Nursing
UnitedHealth Group December 2000 - Present
Education
Grand Canyon University
Bachelor of Science (BS), Registered Nursing/Registered Nurse
UnitedHealth Group September 1999 - Present
Prescription Solution September 1999 - March 2007
United Health Group 1999 - 2007
RX Relief June 1997 - September 1999
UCSD PACE Program August 1998 - November 1998
UCSD Medical Center April 1997 - May 1997
Scrip Mercy Hospital May 1996 - May 1997
Skills
Data Entry, Inventory Management, fillers rx
Education
San Diego City College 2010 — 2013
not yet, social worker
San Diego City College 2007 — 2012
not yet, social worker
Grossmont College 2006 — 2006
Grossmont Health Occupation Center 1996 — 1996
general education, N/A
Muse Galaal High School 1986 — 1989
GENERAL EDUCATION, CERTIFICATE
UnitedHealth Group March 2012 - Present
UnitedHealth Group March 2010 - Present
Skills
Data Analysis, HIPAA, Healthcare, Health Insurance, Leadership, Medicare, Process Improvement
Education
NC A&T State University 2012 — 2014
Master's degree, Information Technology
Guilford College 2009 — 2011
Bachelor of Science (B.S.), Computer Information Systems
UnitedHealth Group sr enrollment and eligibility analstUnitedHealth GroupSeptember 2013 - Present
Education
Great Bay Community College 2006 — 2009
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Fluke Corporation August 2015 - Present
imatrixcorp January 2012 - Present
Microsoft August 2014 - July 2015
UnitedHealth Group December 2013 - August 2014
Kohl's Department Stores May 2012 - November 2013
Skills
Networking, Cisco Technologies, VPN, Switches, Troubleshooting, Network Security, Active Directory, Windows Server, IT Service Management, WAN, Firewalls, Routers, TCP/IP, Security, CCNA, Cisco IOS, Information Security, CCNP Certified, Routing
Education
Gujarat University 2003 — 2007
Bachelor's degree