UnitedHealth Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. Headquarters: Minnetonka, Minnesota, United States CEO: David S. Wichmann (Sep 1, 2017–) Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealth Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealth Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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18,012 UnitedHealth Group employees in database. Find out everything there's to know about UnitedHealth Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealth Group Employees
Sulentic Fishels Commercial and Residential Group June 2011 - Present
UnitedHealth Group October 2009 - July 2011
RE/MAX December 2008 - October 2009
Skills
Customer Service, Microsoft Office, Real Estate, Microsoft Excel, Outlook, Microsoft Word, Administrative..., PowerPoint, Property Management, Event Planning, Office Management, Data Entry, Social Media, Marketing, Budgets, Administrative...
Education
Hawkeye Community College 1979 — 1979
Diploma, Administrative Assistant and Secretarial Science, General
West High, Waterloo, Iowa 1973 — 1975
Diploma, Business, Art, etc.
Xcel Energy June 2012 - Present
Wells Fargo August 2011 - June 2012
Medtronic November 2009 - June 2011
UnitedHealth Group March 2009 - November 2009
Oracle February 2008 - March 2009
Waste Management, Inc. October 2006 - February 2008
United Health April 2006 - October 2006
SUPERVALU February 2005 - April 2006
BancTec October 2002 - February 2005
Innovative Software Design 1999 - 2002
Skills
Software Documentation, Technical Support, Windows Server, Troubleshooting, Windows 7, XP, Process Improvement, Windows XP, VMware, Testing, Software Installation, Servers, Operating Systems, System Deployment, Access, Active Directory, System Administration, Networking, Windows, Help Desk Support, Quality Assurance, Visio, Requirements Gathering, Vendor Management, Quality Center, VPN, Databases, Hardware, SCCM, DHCP, DNS, Microsoft Exchange, Security, Lotus Notes, Integration, Data Migration, VBScript, Microsoft SQL Server, ITIL, Computer Hardware, BMC Remedy, Requirements Analysis, Liasoning, Manual Testing, System Testing, Business Analysis, SharePoint, Documentation, PDWare, WebEx
Education
Knowledge Alliance 1999 — 2000
MCSE
Osseo High School 1974 — 1977
Hennepin Technical College
A.A.S., Network Administration
UnitedHealth Group February 2013 - Present
TLC Photography 2003 - Present
Wells Fargo October 2005 - September 2011
Convergys August 2002 - October 2005
Skills
Photos, Portrait Photography, Portraits, World-Class Customer..., Troubleshooting/..., Call Center Operations, Technical/User Support, Up-Selling/Sales Support, Customer Order..., Client Relations..., 16 Years Customer..., Complaint Handling, Reports & Documentation, Excel and PowerPoint..., Proven Leadership..., Team Player
Education
Florida State College Jacksonville 2012 — 2014
Hawaii Pacific University 1991 — 1991
Housing Crisis Center January 2015 - Present
Private Practice in Psychotherapy October 2012 - January 2014
University of Heidelberg June 2010 - June 2011
Genentech November 2009 - June 2010
UnitedHealth Group August 2008 - November 2009
Daly City Youth Health Center August 2006 - August 2008
Community Gatepath August 2005 - August 2008
New Beginning Center August 2005 - May 2006
Skills
Family Therapy, Group Therapy, Play Therapy, Child Therapy, Couples Counseling, Humanistic, SPSS, Conflict Management, Culture Change, Rehabilitation..., Mental Health Counseling, Grief Counseling, Psychotherapy, Mental Health, Self-esteem, Mindfulness, Post Traumatic Stress, Cognition, Behavioral Health, Clinical Psychology, Adolescent Therapy, Counseling, Relationship Conflicts, Therapists
Education
University of Heidelberg 2010 — 2011
Clinical Psychology
San Francisco State University 2005 — 2008
Master of Science (MSc), Marriage Family Child Counseling
University of Alberta 2004 — 2005
Psychology
University of Nevada-Reno 2001 — 2004
Bachelor of Science (B.S.), Human Development and Family Studies, General
UnitedHealth Group January 2011 - Present
CVS/CAREMARK October 2005 - January 2011
Miles Kimball April 2005 - July 2005
Direct Satellite TV August 2004 - April 2005
Holiday Home Improvement July 2003 - July 2004
Sallie Mae February 2002 - July 2003
Hy-Vee November 2001 - November 2002
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Heritage College-Kansas City 2010 — 2011
Diploma, Pharmacy Technician/Assistant
Aetna March 2011 - Present
Aetna January 2005 - March 2011
Aetna June 2004 - January 2005
UnitedHealth Group May 2003 - October 2003
Skills
Sales, Training, Education, Leadership, Analytical Skills, Data Analysis, Project Management, Account Management, Customer Service, Troubleshooting, Problem Solving, Oral & Written..., Active Team Player, Life & Health Insurance..., Insurance, Health Insurance, SDLC
Education
Hofstra University 2003 — 2006
Bachelor of Science (B.S.), Professional Studies
Nova Southeastern University 2006 — 2007
Health Law
Optum Services Inc. (UnitedHealth Group) May 2015 - Present
Self Employed January 2004 - Present
Optum Services Inc. (UnitedHealth Group) February 2015 - May 2015
Optum Services Inc. (UnitedHealth Group) January 2012 - February 2015
UnitedHealth Group January 2012 - July 2013
UnitedHealth Group August 2009 - January 2012
Cargill Inc. June 2008 - September 2009
Target Corp. July 2007 - June 2008
Mesaba Airlines (Northwest Airlink) September 2005 - July 2007
Daniel Chandler Salon August 2004 - March 2005
Skills
Network Administration, Windows, Windows Server, Windows 7, Windows XP Professional, Telehealth, Collaborative Health..., Healthcare Information..., Healthcare IT, Procurement, Technology Products, Purchasing, Teleconferencing, Telephone Skills, Technology Solutions, Technology Services, Technical Writing, ITIL, Six Sigma, HTML, Linux, Cisco, Cisco IOS, Cisco Switches, Avaya, Workforce Management, Incident Management, Escalation Management, Mobile Devices, Outlook, Excel, Microsoft Office, Microsoft Office 2007, Call Center, Cisco Call Manager, IEX, Business Analysis, Visio, Desktop Support, Active Directory, Applications Support, Telepresence, Telecommunications, Real Time, Broadband, Wireless Broadband, Wireless Networking, Tablet PC, Process Mapping, Process Improvement
Education
Metropolitan State University 2007 — 2012
BAS, Organizational Administration, 3.3
Hennepin Technical College 2005 — 2008
AAS, Network Administration\Analyst, 3.3
Khan Academy 2013 — 2022
Continuing Education
Association Free Lutheran Bible School 2004 — 2006
Certificate, 2 Years of Bible Studies, 3.5
LBJ Hospital January 2014 - Present
Securitas Security Services USA, Inc. November 2012 - July 2013
UnitedHealth Group March 2011 - October 2012
Skills
Corporate Security, Physical Security, Security Operations, Security Management, Access Control, Security Training, CCTV, Surveillance, Executive Protection, Private Investigations, Workplace Violence, Security, Alarm Systems, Personal Security, Personal Protection
Education
Heald College-Honolulu 2011 — 2013
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
Insight December 2012 - Present
Questar Assessment, Inc. January 2012 - December 2012
Sr. Systems Engineer / Architect at Cargill September 2011 - December 2011
UnitedHealth Group July 2011 - September 2011
Pareo, Inc. May 2010 - May 2011
Skills
Microsoft MCSE, VMware ESX, Data Center..., VMware, Data Center, Cloud Computing, Storage Area Networks, Infrastructure, System Administration, Pre-sales, Active Directory, Virtualization, Project Management, Disaster Recovery, ITIL, NetApp, Windows Server, IT Management, Servers, SAN, Citrix, Firewalls, Microsoft Exchange, HP
Education
Hennepin Technical College 1988 — 1990
Laser / Electro-Optics Technologies
UnitedHealth Group May 2015 - Present
Prime Therapeutics March 2015 - May 2015
Dell Services/Harvard Pilgrim Healthcare October 2012 - July 2014
DST Health Solutions 2012 - 2012
UCare 2009 - 2010
Skills
Analysis, Project Management, SQL, Business Objects, Project Planning, Teamwork, Amisys, Access, Business Analysis, Process Improvement, Data Analysis, Leadership, Healthcare, Accounting, Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, IDX, COSMOS, Customer Service, Software System Analysis, User Acceptance Testing, Quality Assurance, Claims Resolution, Medicaid, Testing, Medicare, HIPAA
Education
Hennepin Technical College 1994 — 1995
Richfield High School 1982 — 1986
UnitedHealth Group May 2013 - Present
Hennepin Technical College August 2014 - January 2015
Minnesota Department of Employment and Economic Development September 2012 - May 2013
Happy Dog Web Productions, LLC January 2012 - December 2012
Brunn Remodeling Co. May 1998 - October 2011
Skills
SCCM, Network Administration, Active Directory, LAN-WAN, IP Addressing, Operating Systems, Cisco VPN, Virus Removal, Router Configuration, Checkpoint Security, ASA, Virtual Firewall, SRX, Palo Alto Firewall, Cisco ASA, VMware, VMware vCenter, VMware Infrastructure, Cisco Security, Firewalls, Security, Information Security
Education
Hennepin Technical College 2011 — 2013
AAS, Network and System Administration/Administrator, 4.0
Roseville Area High School 1992 — 1994
Encompass Home Health & Hospice March 2015 - Present
UnitedHealth Group September 2013 - March 2015
Cahaba GBA June 2008 - April 2013
Regions Financial Corporation April 2007 - June 2008
Baptist Health System May 2003 - June 2007
Skills
Medical Records, Posting payment, Data Entry, Appeals, Compromise, Waivers, Claims Resolution, Medical Billing, Filing, Electronic Filing, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle Applications, Lotus Notes, Outlook, PowerPoint, Access, Telephone Skills, Typing, Medicare, Health Insurance, 10 Key, Accounts Receivable, Claims Handling, ICD-9, HIPAA, Claim, Call Centers, Medical Coding, Office Equipment, Medical Terminology, Administrative..., Medicaid, Claims Management, Claim Investigation, Customer Satisfaction, Insurance, Healthcare, Healthcare Information..., Administrative...
Education
Jackson State University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Hinds Community College 2002 — 2004
Associate's degree, Microcomputer Technology
GroverTech.Net February 2014 - Present
Target May 2013 - February 2014
UnitedHealth Group July 2012 - January 2013
Target June 2008 - August 2012
Skills
Time Management, Photography, Portrait Photography, Customer Service, Microsoft Office, Photos, Advertising, Weddings, Photoshop, Facebook, Illustrator, Social Media, Retail, Networking, Social Networking
Education
Hennepin Technical College 2013 — 2015
Associate of Science (AS), Network and System Administration/Administrator, 3.0
Hibbing Community College 2008 — 2010
Associate's Degree, Multimedia Presentation
Virginia High School, Virginia MN 1995 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
Entellus Medical August 2015 - Present
UnitedHealth Group November 2014 - Present
Cargill August 2014 - October 2014
Allianz Life March 2010 - August 2014
Fondungallah law Offices May 2009 - May 2012
BryPhil Enterprises 2010 - 2011
IBM August 2008 - March 2010
Land O Lakes January 2008 - August 2008
Skills
System Administration, Active Directory, Windows Server, VMware, SharePoint, SCCM, Servers, ITIL, Troubleshooting, Project Management, Technical Support, Leadership, Unix, Security, IT Management, Lotus Notes, DHCP, Management, Integration, Network Administration, Disaster Recovery, DNS, VPN, SQL, Norton Ghost, Software Documentation, XP, VMware Infrastructure, VMware ESX, Group Policy, IIS, Microsoft Technologies, VoIP, Server Administration, Windows 7, Microsoft Exchange, Cisco Technologies, Incident Management, Business Intelligence, Network Security, HTML, SharePoint Designer, Process Improvement, Help Desk Support, Team Leadership, Microsoft SQL Server, CCNA, Citrix, Operating Systems, Visio
Education
St. Monica University 2014 — 2016
Master of Science (MSc), Computer Engineering
St. Monica University 2011 — 2013
BS. in Computer Engineering
Hennepin Technical College 2008 — 2011
Network Administrator/System Analyst, Networking & Security
BenchMark Learning 2014 — 2014
Microsoft Certificate of Completion: Administering System Center 2012 Configuration Manager, SCCM 2012
Blue Cross and Blue Shield July 2015 - Present
UnitedHealth Group July 2014 - July 2015
Iqor-Allied Interstate LLC October 2011 - July 2015
Cawley & Bergmann, LLP January 2011 - September 2011
Cohen Connelly & Krane, LLC July 2010 - December 2010
Bank of America April 2010 - June 2010
B&B Credit Solutions, LLC August 2005 - January 2010
Seymour and Seymour Debt Recovery August 2004 - March 2005
Bronson and Migliacio April 2004 - July 2004
Nationwide Warehouse October 2003 - March 2004
Skills
Customer Service, Sales, Management, Multi Tasking, Employee Training, Team Building, Team Leadership, Social Networking, Teamwork, Team Management, Customer Satisfaction, Customer Support, Leadership, Training, Account Management, Sales Management, Microsoft Office, Microsoft Excel, CRM, Microsoft Word, Negotiation
Education
Hilbert College 1997 — 2002
Bachelor's degree, Criminal Justice
UnitedHealth Group August 2009 - Present
Northwest Airlines Inc. January 2008 - December 2008
Northwest Airlines November 1997 - January 2008
Maritz Research July 1993 - November 1997
National Car Rental 1979 - 1993
Skills
SAS, COBOL, Access, SQL, JCL, Data Analysis, Data Mining, Unix, Marketing, Analysis, Competitive Analysis, Vendor Management, Databases, Customer Satisfaction, Analytics, Project Management, Program Management, Market Research, Business Process, Business Analysis, Management
Education
Hennepin Technical College 1979 — 1980
Computer Science
UnitedHealth Group February 2015 - Present
City of Stockton April 2013 - Present
Heald College May 2011 - September 2012
Stockon Physical Therapy and Lymphedema Clinic August 2010 - September 2010
Digital Capture June 2009 - July 2009
Placement Pros November 2007 - April 2008
Placement Pros February 2007 - July 2007
J & L Teamworks July 2005 - August 2006
TeleTech August 2003 - December 2004
West Asset Management 2001 - 2003
Skills
Access, Word, Excel, Data Entry, Accounting, Quickbooks, QuickBooks, Microsoft Excel, Microsoft Word, Software Documentation, Fax, Customer Service, Outlook, HIPAA, System Administration, Public Speaking, Supervisory Skills, Healthcare, Training
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Bachelor's degree, Technical management w/emphasis in Accounting
Heald College-Stockton 2010 — 2012
Associates, Business w/emphasis in Accounting
Heald College 2008 — 2011
Associates, Medical Insurance Billing and Coding
Heald College 2008 — 2010
Associates, Medical Office Administration
Trebuchet Communications July 2012 - Present
The Connection October 2005 - January 2012
DKB Photography 1993 - 1996
UnitedHealth Group 1986 - 1991
Paynesville Press 1984 - 1986
Skills
Training, Training Delivery, Editing, Teaching, Social Media, Technical Writing, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Project Management, Photography, Instructional Design, Call Centers, Copywriting, Press Releases, Public Relations, Marketing, Advertising
Education
St. Cloud State University
Bachelor of Science (BS), Mass Communication/Media Studies
Hawkeye Community College
Associate of Arts (A.A.), Commercial Photography
UnitedHealth Group April 2014 - Present
Service Brands International September 2012 - March 2014
Footprint August 2011 - August 2012
Skills
JavaScript, AngularJS, AJAX, jQuery, HTML, CSS, C#, SQL, ASP.NET, C++, Sitecore, MongoDB, Tortoise SVN, Microsoft SQL Server, Web Development, Web Applications
Education
University of Michigan-Dearborn 2007 — 2011
Bachelor of Science, Software Engineering
Henry Ford Community College 2004 — 2007
Associate Degree, General Science
Lincoln Park High School 2000 — 2004
High School Diploma, General Studies
Advantica October 2009 - November 2014
Avēsis May 2007 - July 2008
EyeMed April 2002 - May 2007
VistaCare 2001 - 2003
UnitedHealth Group 1997 - 2001
City of Cincinnati 1992 - 1997
Pharmaspecialist's - dba Fay's Pharmacy 1982 - 1995
Skills
Employee Benefits, Insurance, Health Insurance, Disability Insurance, Network Development, Consumer Healthcare, Network Marketing, Health Policy, Medicare, Medicaid, Account Management, Healthcare Industry, Contract Negotiation, Sales, Provider Relations, Managed Care, Team Building, Management, Customer Service, Strategic Planning, Process Improvement
Education
Hondros College 2001 — 2001
Life and Health License, State Life and Health License, Passed
University of Cincinnati 1984 — 1990
Chemistry
UnitedHealth Group June 2015 - Present
Southern Hills Hospital and Medical Center June 2011 - August 2014
Parallon Workforce Solutions September 2010 - June 2011
Aya Healthcare March 2010 - September 2010
Skills
Critical Care, Nursing, Acute Care, ICU, ACLS, BLS, Medical/Surgical, Inpatient, Patient Safety, Nursing Education, Hospitals, Telemetry, PALS, Emergency Room, Healthcare Management, EMR, Meditech, Healthcare, Patient Education, Post Anesthesia Care
Education
Nevada State College 2014 — 2016
Bachelors of Science in Nursing, Registered Nursing/Registered Nurse
Hinds Community College 2005 — 2008
Associate of Science (AS), Registered Nursing/Registered Nurse
Optum October 2013 - Present
UnitedHealth Group Community & State, Sr September 2011 - October 2013
OptumHealth Financial Services March 2010 - October 2011
OptumHealth Financial Services September 2007 - March 2010
UnitedHealth Group October 2006 - September 2007
American Medical Systems March 2006 - September 2006
American Medical Systems February 2005 - March 2006
Lifecore Biomedical March 2002 - March 2004
Skills
Outlook, Office Management, Organization &..., Employee Benefits, Insurance, SharePoint, Financial Services, PowerPoint, Microsoft Office, Accounts Receivable, Accounts Payable
Education
Hennepin Technical College
UnitedHealth Group 2010 - Present
United Health Group 2010 - 2011
AQUA PAR LIFESTYLES December 2006 - February 2010
Express Scripts Inc. 1997 - 2003
Bowe Systec 1995 - 1996
Title Wave Stores Inc. 1994 - 1995
Nestle Food Company 1992 - 1994
Various Junior and Senior High Schools September 1970 - June 1991
Skills
HIPAA, Visio, Training, Microsoft Office, Marketing, Medicare, Teaching, Managed Care, Process Improvement, Leadership
Education
Hennepin Technical College 2008 — 2008
Graphic Design
University of Minnesota-Twin Cities 2001 — 2002
Curriculum/Instruction; American Studies
Minnesota State University, Moorhead 1983 — 1984
Human Relations
Wright State University 1971 — 1973
Education
Ohio University 1966 — 1970
BA, History/Goverment/Education
UnitedHealth Group June 2015 - Present
Andover Football Gambling Association March 2011 - Present
Target June 2014 - August 2014
Datacard Group May 2013 - August 2013
Rum River Umpire Association April 2006 - October 2012
NAU Country Insurance June 2012 - August 2012
University of Minnesota October 2011 - June 2012
Skills
Data Analysis, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Social Media, Research, Public Speaking, Market Research, Event Planning, Statistics, Leadership, Fundraising, Organization
Education
University of Minnesota - Carlson School of Management 2011 — 2015
Bachelor of Science (B.S.), Finance and Marketing
HEC Paris 2014 — 2014
Study Abroad Term, Management
Curtis L. Carlson School of Management
Bachelor of Science, Business; Finance and Marketing
University of Minnesota
University of Minnesota - Carlson School of Management
Dean Health Plan, Inc. November 2014 - Present
UnitedHealth Group August 2013 - November 2014
Sentry Insurance January 2012 - August 2013
Sentry Insurance June 2009 - December 2011
Skills
Insurance, Liability, Property & Casualty..., Microsoft Excel, General Insurance, Commercial Insurance
Education
University of Minnesota - Carlson School of Management 2007 — 2009
Undergraduate, Accounting, Finance, Latin Minor, Anthropology Minor
Hillsdale College 2004 — 2006
Undergraduate, Classics, Financial Management
Hopkins 2000 — 2004
Frank Scott Bunnell High Schl August 2014 - Present
UnitedHealth Group July 2014 - Present
Medefis, Inc. April 2014 - July 2014
Locum Leaders July 2013 - July 2014
Onward Healthcare February 2013 - July 2014
Onward Healthcare June 2011 - January 2013
The Edge Fitness Clubs March 2010 - June 2011
Black Rock Yacht Club June 2005 - March 2010
ESPN June 2008 - June 2009
Skills
Social Media, Marketing Strategy, campus relations, Organizational..., Sales Management, Television Production, Film Production, Film Studies, Student Recruitment, Physical Therapy, Occupational Therapy, Recruiting, Student Recruiting, Campus, Sales, Leadership, Research, Video Production, Training, Interviews, Healthcare, Employee Relations, Management, Staffing Services, Social Media Marketing, Applicant Tracking..., Event Planning, College Recruiting, Social Networking, Marketing, Home Care, Temporary Placement, Temporary Staffing, Talent Acquisition, Onboarding, Cold Calling, Resume Writing, Building Relationships, Internet Recruiting, Employee Benefits, Hiring, Human Resources, Sourcing, Technical Recruiting, Job Fairs, Staff Development, Time Management, Coaching, Screening Resumes
Education
Southern Connecticut State University 2009 — 2011
MBA, Management, HR and Marketing
Hofstra University 2004 — 2008
Bachelor of Science, Video, Television and Film
UnitedHealth Group May 2015 - Present
Deloitte December 2014 - April 2015
Accenture April 2007 - November 2014
Compass Technology Group July 2009 - September 2010
Technisource 2005 - 2007
Impact Innovations Group 2005 - 2007
Skills
Leadership, Internet Recruiting, Recruiting, Consulting, SharePoint, Management, Vendor Management, Business Analysis, Applicant Tracking..., Human Resources, Business Development, Talent Management, Sourcing, IT Recruitment, Time Management, SDLC
Education
Hendrix College 1995 — 1999
Bachelor of Arts (B.A.), Biology
Hendrix College 1995 — 1999
Bachelor's degree, Biology
Control Products, Inc. October 2014 - Present
Express Yourself Web Design January 2000 - Present
UnitedHealth Group 2012 - 2013
New Hope Church (EFCA) October 2011 - January 2012
Express Scripts October 2003 - October 2011
Grace Church Eden Prairie March 2008 - March 2009
Billy Graham Evangelistic Association January 1996 - January 1998
Skills
Video Editing, Web Design, Video Production, Music, Audio Engineering, Audio Editing, Equipment Installation, Adobe Creative Suite, Adobe Audition, Dreamweaver, Customer Satisfaction, Project Management, Conflict Resolution, Audio, Audio Mixing, Adobe Software, Illustrator, Photoshop, Photo Editing, Internet Services, Website Development, Recording, Final Cut Pro, Video, Training, Process Improvement, Editing, Music Production, Sound, Entertainment, Image Editing, Social Media Marketing, Leadership, Graphic Design, Creative Direction, SharePoint, Multimedia, Integrated Marketing
Education
Normandale Community College
Project Management
Rasmussen 2009 — 2012
Accounting, Business, Web Design
McNally Smith College of Music 1991 — 1994
Diploma, Recording Engineering
Hennepin Technical College
Business / Recording Engineering
National American University
Business
Blaine Sr High 1987 — 1990
Lady & Gent Ink. 2012 - Present
Swanson Personal Training 2008 - Present
UnitedHealth Group March 2009 - September 2011
HandsOn Twin Cities April 2010 - 2011
Life Time Fitness June 2005 - 2010
Skills
Public Speaking, Social Media, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, Account Management, Marketing Communications, Healthcare, Event Planning, Program Development, Coaching, Graphic Design, Logo Design, Fine Art, Visual Arts, Personal Training, Fitness Training, Strength Training, Nutrition
Education
The Art Institutes International-Minnesota 2012 — 2016
Bachelor of Science (BS), Graphic Design
Hennepin Technical College
Fire Protection
University of Minnesota-Twin Cities
Linguistics
UnitedHealth Group February 2014 - Present
SafeNet Consulting December 2012 - February 2014
Progressive Impressions International October 2011 - December 2012
Bluestem Brands August 2011 - October 2011
Lawson Software April 2010 - July 2011
Analysts International November 1996 - January 2010
Analysts International Corporation (AIC) 1996 - 2010
Young America Corp January 1987 - October 1996
Skills
SSRS, T-SQL, SQL Server, SSIS, Databases, SQL, Data Warehousing, Stored Procedures, Microsoft SQL Server, Troubleshooting, Integration, Business Intelligence, Unix, Database Design, ETL, C#, Testing
Education
Hennepin Technical College 1992 — 2004
IT
University of St. Thomas - Opus College of Business 1990 — 1998
IT
Minneapolis Community and Technical College 1987 — 1988
Southwestern Technical Institute 1985 — 1987
Accounting/Data Processing
UnitedHealth Group October 2013 - Present
Knowledge Computers January 2013 - October 2013
RadioShack April 2011 - January 2013
Skills
Problem Solving, Sales, Sales Management, Communication, Research, Technical Support, Healthcare Information..., Information Technology, Team Leadership, Microsoft Office, Windows, Outlook, Retail, Computer Hardware, Active Directory, Cisco Technologies, Troubleshooting, Routers, Switches, Wireless, Help Desk Support, Customer Service, Training
Education
Hennepin Technical College
Hopkins High School
Pacifica SD Management March 2011 - February 2013
UnitedHealth Group November 2008 - December 2009
Christopher Morgan LLC February 2004 - May 2008
Skills
Direct Patient Care, Quality Patient Care, Microsoft Applications, Customer Service, Supervisory Experience, Train Staff, NextGen, Medical Terminology, Phlebotomy, Immunization, Vital Signs, Pediatrics, OB/GYN, Triage, Patient Education, AMSI, Asset Managment, Marketing, Yardi Voyager, Leasing, Evictions, OneSite, Rent Collection, Property Management, Fair Housing, Rentals
Education
Highline College 2013 — 2015
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant, 3.5
UnitedHealth Group February 2013 - Present
Wellpoint Anthem February 2012 - September 2012
Coldwell Banker Holtzman Realtors 2008 - 2008
University of Texas Health Science Center San Antonio 2005 - 2006
Mutual of Omaha 2004 - 2005
US Army February 1999 - September 2001
Skills
HIPAA, Medical Billing, Software Documentation, Medical Records, CPT, Healthcare, Managed Care, ICD-9, EHR, Medicare, Healthcare Management, Data Entry, Administrative..., Medical Coding, Healthcare Information..., Medical Terminology, Health Insurance, Insurance, EMR, Medicaid, Hospitals, Employee Benefits, Administrative..., Epic Systems, HMO, Health Policy, Telephone Skills, Provider Relations, PPO
Education
University of Phoenix 2009 — 2011
Bachelors, Health Care Administration
University of Phoenix 2006 — 2007
Associate, Business
Hawaii Pacific University 2000 — 2000
UnitedHealth Group September 2010 - Present
UnitedHealth Group December 2008 - September 2010
OptumInsight (formerly Ingenix) June 2007 - December 2008
OptumInsight (formerly Ingenix) December 2004 - June 2007
OptumInsight (formerly Ingenix) March 2000 - December 2004
OptumHealth March 1997 - March 2000
Lifelink III December 1995 - March 1997
Skills
Analytics, Business Intelligence, Process Improvement, Data Warehousing, Process Modeling, Leadership, Integration, Business Analysis, Business Architecture, ITIL, Project Management, Clinical Data Management, Health Information..., Health Information..., Cross-functional Team..., Information Management, Visio, Business Process, SDLC, Healthcare Information..., Management, Program Management, Business Process...
Education
Hennepin Technical College 2006 — 2008
Associate's degree, Certificate in Emergency Management
Saint Louis University 1979 — 1983
BS, Health Information Administration
PepsiCo July 2010 - Present
Housing Authority of the City of High Point 2008 - 2010
UnitedHealth Group 2000 - 2007
Education
University of Phoenix 2007 — 2008
Masters, Business Administration
High Point University 2000 — 2004
B.S., Accounting
Pfeiffer University 1992 — 1994
BS, Pre-Law
Ecolab August 2010 - Present
Laker Software July 2008 - July 2010
HighJump Software March 2007 - June 2008
RedPrairie Corp. January 2006 - March 2007
CUNA Mutual Group September 2005 - January 2006
Standard Insurance Company November 2004 - September 2005
UnitedHealth Group May 2003 - October 2004
St. Mary's University May 2002 - December 2002
Imation Corp. August 2000 - March 2002
UnitedHealthcare September 1999 - August 2000
Skills
Project Management, SQL, Management, IT Management, Scrum, Leadership, SOA, Manufacturing, Supply Chain, Database Design, Process Improvement, Microsoft SQL Server, Business Analysis, Cross-functional Team..., SDLC, Software Development, Agile Methodologies, Integration, Networking, Software Project..., Product Development, Requirements Analysis, Business Intelligence, Team Leadership
Education
University of Minnesota-Twin Cities 1900 — 1901
M.S, Computer Science
Hefei University of Technology 1900 — 1900
B.S, Mechanical Engineering
UnitedHealth Group March 2014 - Present
William Raveis-Real Estate, Mortgage, Insurance August 2010 - October 2013
New England Orthopedic Surgeons November 2008 - September 2010
New England Orthopedic Surgeons December 2003 - October 2008
Magellan Specialty Health October 1997 - August 1999
Skills
Listings, Short Sales, Foreclosures, Relocation, Move Up Buyers, Condos, Real Estate, Buyer Representation, New Home Sales, Referrals, Seniors, Sellers, Single Family Homes, First Time Home Buyers, Loss Mitigation..., Management, Health Care Systems, Medical Staff..., Provider Networks, Provider Relations, Medical Billing, Buyers, Healthcare, Relocation Buyers, Vacation Homes, Sales
Education
Springfield Technical Community College 1993 — 1995
Associate of Science (AS), Nursing Education
Holyoke Community College 1989 — 1992
Associate's degree, Business/Commerce, General
International Union of Operating Engineers September 2007 - Present
UnitedHealth Group January 2006 - September 2007
Werres Corporation April 2005 - January 2006
UnitedHealthcare 2002 - 2005
US Navy 1999 - 2002
Skills
Accounting, Financial Accounting, Forensic Accounting, Financial Reporting, General Ledger, Cash Reporting, Financial Audits, Bank Reconciliation, Fixed Assets, Accruals, Account Reconciliation, Grants, Nonprofits, Union Experience, Government Reports, Tax Preparation, Multi Tasking, Accounts Payable, Accounts Receivable, Auditing, Budgets, Finance, Strategic Planning, Training, Financial Analysis, Microsoft Excel, Journal Entries, Leadership, Team Building, Process Improvement, Management, Sales Tax, Data Entry, Analysis, Microsoft Word, Payroll, Project Management, Time Management, Event Planning, Outlook, Social Media, Internal Audit, Negotiation, Variance Analysis, Customer Service, Team Leadership, Marketing, Project Planning, Program Management, Financial Statements
Education
Hood College 2010 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Maryland 2005 — 2007
Bachelor of Science (B.S.), Accounting
UnitedHealth Group January 2014 - Present
The Hartford September 2012 - January 2014
Wells Fargo Home Mortgage January 2010 - April 2012
Skills
Financial Analysis, Healthcare, Data Analysis, Business Analysis, Requirements Gathering, Analysis, Analytics, Risk Management, Portfolio Management, Customer Service, Loans
Education
Concordia University-St. Paul 2014 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Rasmussen College-Minnesota 2011 — 2013
Bachelor of Science (BS), Healthcare Management
Herzing University-Minneapolis 2009 — 2011
Associate of Science (A.S.), Dental Assisting/Assistant
The Children's Hospital of Philadelphia June 2014 - Present
Shire Pharmaceuticals January 2013 - June 2014
UnitedHealth Group March 2010 - January 2013
UnitedHealth Group April 2007 - March 2010
EmCare October 2000 - April 2007
Skills
Managed Care, Healthcare, Medicaid, Management, Healthcare Management, Hospitals, Medicare, Process Improvement, Healthcare Information..., Pharmaceutical Industry, Medicaid Managed Care, Healthcare Industry, Medicare Part D, Medical Billing, Marketing Strategy, HIPAA, Health Insurance
Education
Holy Family University 2005 — 2007
Human Resources
Moravian College 1995 — 1999
Economics
Dixon Hughes Goodman LLP July 2014 - Present
Dixon Hughes Goodman LLP October 2013 - May 2014
UnitedHealth Group June 2013 - August 2013
Aetna June 2010 - May 2013
High Point University August 2011 - December 2011
Skills
Microsoft Excel, Visio, Microsoft Word, Communication, Teamwork, High Organizational..., Accurate Record Keeping, Time Management, PowerPoint, Quickbase Tracker, SharePoint, Troubleshooting, Public Speaking, Telephone Skills, Data Analysis, Finance, Data Entry, Administration, Risk Management, Leadership, Training, Project Management, Visual Basic, Program Management, Software Documentation, MS Project, Financial Analysis, Databases, Microsoft Publisher, Social Networking, PeopleSoft, Business Analysis, Outlook, Windows 7, Analysis, Process Improvement, Social Media, Critical Thinking, Team-oriented, HTML, Spreadsheets, Payroll, SQL, Customer Service, Microsoft Office, QuickBooks, Testing, Accounting, Accounts Receivable, Access
Education
High Point University 2010 — 2014
BSBA, Accounting
UnitedHealth Group September 2006 - Present
Skills
Healthcare, Hospitals, Healthcare Information..., Healthcare Management, Managed Care, HIPAA, Clinical Research, Nursing, Medical Terminology, Customer Service, Wellness, Public Health, Process Improvement, Case Managment, Data Entry, Nutrition, Patient Safety, Software Documentation, Team Building, Healthcare Industry, Microsoft Office, Health Education, Patient Education, Project Management, Budget Monitoring, Patient Advocacy
Education
IT University Online 2013 — 2014
Microsoft Office Certification
Hofstra University 2003 — 2005
Bachelor of Arts (B.A.), English and Publishing Studies
Veterans Administration August 2015 - Present
RCM Health Information Management August 2015 - Present
UnitedHealth Group May 2015 - August 2015
AVIACODE December 2014 - May 2015
MEDNAX December 2013 - November 2014
Pacific Medical Center-Temp April 2013 - July 2013
Group Health Cooperative June 2011 - April 2013
Neighborcare Health February 2011 - June 2011
Skills
Revenue Cycle, HIPAA, Medical Coding, ICD-9, EHR, ICD-10, Auditing, Healthcare Information..., Health Information..., EMR, Medicare, Healthcare Management, Healthcare, Hospitals, Medical Billing, Software Documentation, Medical Records, CPT, Epic Systems, HCPCS, Physicians, ICD-9-CM, Medical Terminology, Medicaid, Training, Healthcare Consulting, Customer Service, Health Insurance, Leadership
Education
Highline College 2008 — 2010
Healthcare-Medical Billing and Coding
Highline Community College 2008 — 2010
Medical Insurance Coding and Patient Account Specialist, Medical Informatics, 3.74
UnitedHealth Group September 2004 - Present
UHG October 2004 - 2011
Skills
Visio, Disaster Recovery, VMware, SharePoint, Windows Server, Active Directory, Citrix, XP, Troubleshooting, ITIL, Software Documentation, Leadership, Vendor Management, Windows XP, Process Improvement
Education
Hennepin Technical College 1994 — 1995
Associate's degree, Computer Science
Terrebonne High School 1984 — 1986
HS, General
UnitedHealth Group December 2007 - Present
Fiserv Health December 2006 - December 2007
HSBC December 2001 - December 2006
HSBC December 2001 - December 2006
Skills
Adobe Acrobat, Illustrator, Fireworks, Flash, Photoshop, XHTML, Dreamweaver, Brochures, Logo Design, Microsoft Office, Adobe Creative Suite, InDesign, Layout, Photography, Wordpress, QuarkXPress, CSS, Mac, Outlook, PowerPoint, Word, Email Marketing, CMS, Digital Photography, Mac OS X, Creative Problem Solving, Event Planning, Food, Cooking, Baking, Web Design, WordPress, Corporate Communications, Adobe Fireworks
Education
Hennepin Technical College 2008 — 2012
AAS, Graphic Design - Web Emphasis
Baystate Health December 2014 - Present
Cooley Dickinson Hospital April 2012 - December 2014
UnitedHealth Group July 2011 - March 2012
Cooley Dickinson Hospital January 2010 - July 2011
MassMutual June 2007 - September 2009
MassMutual Financial Group April 2006 - June 2007
Phoenix Life Insurance Company June 2005 - April 2006
Phoenix Life Insurance Company May 2001 - June 2005
Phoenix Life Insurance Company September 1996 - May 2001
Berkshire Health Systems June 1995 - September 1996
Skills
Vendor Management, Infrastructure, Budgets, Project Management, Strategic Planning, Visio, Temporary Placement, SDLC, Business Analysis, Process Improvement, Data Analysis, Requirements Analysis, Healthcare Information..., Leadership, System Administration, Enterprise Architecture, Enterprise Software, ITIL, Business Intelligence, HTML, Resource Management, SharePoint, Operations Management, Databases, DB2, Troubleshooting, Change Management, Business Requirements, IIS, Systems Analysis, Unix, Insurance, IT Strategy, Access, Program Management, Six Sigma, Software Documentation, Technical Support, Healthcare, Disaster Recovery, Software Project..., Management, Project Portfolio..., Requirements Gathering, IT Management, Java, System Deployment, Analysis, Integration
Education
University of Phoenix 2005 — 2006
Information Systems/Management
Holyoke Community College 2004 — 2005
Java Programming
Berkshire Community College 1981 — 1985
Business/Information Systems
University of Massachusetts, Amherst 1976 — 1978
BFA, Art Education
Berkshire Community College 1974 — 1976
AA, Visual Arts
UnitedHealth Group January 2011 - Present
Park Nicollet.Institute March 2008 - October 2009
Park Nicollet Health Services July 2003 - March 2008
Park Nicollet Health Services September 1999 - July 2003
Park Nicollet Health Services June 1998 - September 1999
Skills
Insurance, Software Documentation, Customer Service, Healthcare, Project Management, Outlook, Data Entry, Process Improvement, Quality Assurance, Training, Analysis, Administrative..., Microsoft Office, HIPAA, Medicare, Fundraising, Hospitals, Invoicing, Medical Coding
Education
Hennepin Technical College 1974 — 1975
Child Develope Assistant Teacher, Child Development
Edina Highschool 1971 — 1974
Highschool Diploma
Edina West Highschool 1971 — 1974
UnitedHealth Group December 2011 - Present
Body Basics Physical Therapy Clinic May 2009 - November 2011
Paragon Solutions/CBE Group October 2004 - July 2008
Covenant September 1996 - October 2004
John Deere Health Care October 1995 - September 1998
Skills
Healthcare, Customer Service, Call Center, Team Building, Operations Management, Management, Access, Data Analysis, Strategic Planning, Vendor Management, Budgets, Microsoft Office, Team Leadership, HIPAA, Analysis
Education
Upper Iowa University 2014 — 2016
Master of Business Administration (MBA), International Business
Upper Iowa University 2009 — 2013
Bachelor of Science (BS), Healthcare Administration
Hawkeye Community College 1994 — 1995
UnitedHealth Group March 2015 - Present
Signature Consultants [contract] March 2014 - December 2014
Pearson VUE August 2012 - March 2014
University of Wisconsin Healthcare [contract] March 2012 - July 2012
SVA Healthcare Services [CONTRACT] April 2011 - January 2012
Children's Hospital of Wisconsin ► Siemens Radiology Information System Eclypsis Sunrise GE IDX July 2008 - April 2011
Columbus Community Hospital ► CPSI October 2006 - June 2008
Great Lakes Higher Education Corporation and Affiliates November 2002 - October 2006
AE Business Solutions + Goliath Networks June 2000 - October 2002
Novell October 1997 - June 2000
Skills
Systems Analysis, Project Management, Business Analysis, SQL, SDLC, Enterprise Software, Software Implementation, Information Technology, Technical Project..., SharePoint, Visio, Epic Systems, Requirements Analysis, System Administration, Software Project..., Requirements Gathering, Software Documentation, Process Improvement, Vendor Management, Analysis, Enterprise Architecture, Informatics, IT Strategy, IT Management, Data Analysis, Security, Data Migration, EMR, XML, Workflow Analysis, Enterprise Systems, Healthcare Information..., Problem Solving, Documentation, System Integration..., System Migration, System Deployment, Solution Architecture, Enterprise Integration, Application Selection, Application Training, Information Systems..., Business Requirements, Epic Charge Router, Pre-sales, Problem Analysis
Education
Upper Iowa University
BA
Metropolitan State University
Certificate
Normandale Community College
Associate of Arts
Hennepin Technical College
Associates
Shakopee High School
High School
Hennepin Technical College
Associates
Ricoh Americas Corporation November 2014 - Present
Northeast Ohio Regional Sewer District May 2014 - October 2014
Mal Mac Enterprises November 2006 - September 2014
UnitedHealth Group December 2011 - September 2012
Skills
Organizational..., Management Consulting, Logistics, Cisco Switches, Green Technology, Outlook, Volunteer Training, Patience, Customer Service, Switchboard Operator, Coaching, Data Entry, Cisco Nexus, Time Management, Process Improvement, Fax
Education
Hiram College 2014 — 2016
Intergrated Environmental Studies, Natural Resources/Conservation, General
The University of Akron 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.7
UnitedHealth Group July 2012 - Present
Wells Fargo December 2011 - July 2012
Hollins University August 2008 - December 2011
Food Concepts International / Abuelo's June 2008 - December 2011
Hollins University May 2011 - August 2011
Skills
Social Media, Microsoft Office, PowerPoint, Customer Service, Public Speaking, Microsoft Word, Research, Time Management, Microsoft Excel, Public Relations, Spanish, Organization, Outlook, Event Management, Facebook, Teamwork, Fundraising, Volunteer Management, Community Outreach, Critical Thinking
Education
Hollins University 2008 — 2011
B.A., International Studies, Business
Virginia State University 2007 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
UnitedHealth Group January 2015 - Present
WellCare Health Plans April 2014 - January 2015
WilsonHCG May 2010 - April 2014
The Nielsen Company September 2006 - February 2009
Randstad Work Solutions November 2003 - September 2006
Adecco 1999 - 2003
Skills
Call Center, Applicant Tracking..., Internet Recruiting, Talent Acquisition, Onboarding, Recruiting, Interviews, Sourcing, Temporary Placement, Talent Management, Management, Leadership, Training, Human Resources
Education
Heald College 1996 — 1997
AS, Business Administration
UCare August 2014 - Present
UnitedHealth Group July 2012 - March 2014
UnitedHealth Group April 2007 - July 2012
UnitedHealth Group December 2002 - April 2007
UnitedHealth Group January 2002 - December 2002
Skills
Project Management, Six Sigma, Process Improvement, Business Analysis, Operations Management, DMAIC, Lean Operations, Team Building, Team Leadership, Kaizen, Business Process..., Cross-functional Team..., Health Insurance, Leadership, Management, Customer Service, Change Management, Meeting Planning, Healthcare, Insurance, Continuous Improvement, Microsoft Excel, Training, Visio, Managing Meetings, Quality Improvement, Quality Assurance, 5S, Value Stream Mapping, Operational Excellence, Root Cause Analysis, Agile Methodologies, SharePoint, Creative Problem Solving, Project Planning, Communication Skills, Requirements Analysis, Software Project..., PMP
Education
Hennepin Technical College 2000 — 2002
General Studies
St. Cloud State University 1998 — 2000
General Studies
Big Lake High School 1994 — 1998
High School Diploma
UnitedHealth Group July 2015 - Present
Xerox March 2015 - Present
Comcast Cable September 2011 - January 2015
Skills
Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Screening Resumes, Screening, Hiring, Sales, Call Centers, Customer Service, Escalation, At Multitasking, Problem Solving, Decision Making, Employee Training, New Hire Orientations
Education
Jackson State University 2009 — 2011
Bachelor's Degree, Sociology
Holmes Community College 2007 — 2009
Associate's Degree, Business Administration and Management, General
UnitedHealth Group July 2015 - Present
Wolph, Inc. July 2015 - Present
Robert Half Technology January 2015 - July 2015
Fisdap July 2014 - January 2015
Quality Bicycle Products April 2012 - July 2014
Quality Bicycle Products December 2009 - April 2014
Quality Bicycle Products October 2007 - December 2009
Quality Bicycle Products February 2005 - October 2007
Skills
Process Improvement, Project Management, Leadership, Management, E-commerce, Team Leadership, Change Management, Continuous Improvement, Agile Methodologies, JavaScript, HTML, PHP, CSS3, Java, SQL, Time Management, Microsoft Office, Project Planning, Customer Experience, Trade Shows, Program Management, Database Design, Cycling, jQuery, CSS2, Customer Service, CSS, XML, Business Analysis, JIRA, Rally, AJAX, Requirements Gathering, Technology Planning, Root Cause Analysis, SAP, MySQL, XAMPP, LAMP, Zend Framework, HTML 5, MVC, Doctrine, Drupal, WordPress, Mercurial, Agile Project Management
Education
Hennepin Technical College 2010 — 2014
Associate of Applied Science (AAS), Web Application Development
UnitedHealth Group Senior Technical Support AnalystOptum Global SolutionsJuly 2012 - Present
Skills
HTML, CSS3, CSS, VBScript, jQuery, JavaScript, jQuery UI, HTML 5, JSON, JSONP, XML, AJAX, Linux Server, Ubuntu, Debian, APIs, API Development, NFS, jQuery Mobile, Objective-C, Cryptography, Python, SQL, Microsoft SQL Server, Windows, Troubleshooting, Databases, Linux, Customer Service, MySQL, Microsoft Excel, Microsoft Word, Leadership, PowerPoint
Education
Hennepin Technical College 2005 — 2008
Associate of Arts and Sciences (A.A.S.), Architectural Drafting and Architectural CAD/CADD
Hennepin Technical College 2005 — 2008
Associate of Arts and Sciences (AAS), Architectural Drafting and Architectural CAD/CADD
UnitedHealth Group February 2014 - Present
State Farm Bank December 2012 - January 2014
T-Mobile USA October 2010 - October 2012
New York Life & MainStay Investments April 2009 - September 2010
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Customer Service, Team Leadership, Sales, Vendor Management, Account Management, Process Improvement, Management, Troubleshooting, Outlook, Team Building, Leadership, Public Speaking, Microsoft Office, Training, Leadership Development, Coaching, Microsoft Word, Strategic Planning, Credit, Communication, Nonprofits, Social Networking, Teaching, PowerPoint
Education
University of Phoenix 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Herzing University-Winter Park 2004 — 2006
Associate of Arts (A.A.), Business Administration and Management, General
Ontario College of Teachers May 2015 - Present
Catholic Children'sAid Society of Toronto February 2015 - May 2015
ACCA November 2014 - February 2015
City of Toronto July 2014 - November 2014
College of Nurses of Ontario October 2013 - June 2014
UnitedHealth Group April 2010 - August 2013
Skills
Data Entry, Customer Service, Insurance, Microsoft Office, Microsoft Excel, Health Insurance, Microsoft Word, HIPAA, Healthcare, PowerPoint, Outlook, Medical Terminology, Sales, Pharmacy, Access
Education
Herzing College
Diploma, Pharmacy Assistant
University of Toronto
Hon. Bachelor of Science, Human Biology & Anthropology
UnitedHealth Group September 2013 - May 2015
Prudential Financial November 2012 - May 2013
CIMA Labs April 2003 - November 2012
Pro Motorsports April 2000 - April 2003
Subway April 1995 - September 2001
Skills
Customer Service, Microsoft Office, Excel, Time Management, Troubleshooting, Customer Relations, Inventory Management, Scheduling, Bookkeeping, Team Building, Team Leadership, Teamwork, Packaging, Merchandising, GMP, Leadership, PowerPoint, Microsoft Word, Process Improvement, Pharmaceutical Industry, Training, Sales, Marketing, Management, Budgets, Outlook, FDA, Product Development, Recruiting, Event Management, Cross-functional Team..., Marketing Communications, Strategic Planning, Manufacturing, Operations Management, Social Media, Payroll, Event Planning, Research, Advertising, Facebook, Account Management, Public Speaking, Process Scheduler, Sales Management, Marketing Strategy, Project Management, Quality Assurance, Microsoft Excel
Education
Saint Mary's University of Minnesota 2011 — 2013
Bachelor of Applied Science, Marketing
Hennepin Technical College 2008 — 2011
Associate's degree, Professional Sales
The Judge Group November 2013 - Present
TEKsystems November 2012 - October 2013
TCF Bank July 2010 - October 2012
Lifetouch Portrait Studios March 2010 - July 2010
BenchmarkQA Consultant at Medica June 2009 - January 2010
Mercy Hospital March 2009 - June 2009
LifeCycle Technologies 2008 - 2009
Medica 2007 - 2008
UnitedHealth Group 2006 - 2007
TCF Bank 2001 - 2006
Skills
Business Intelligence, Business Analysis, Data Warehousing, ETL, Data Integration, Requirements Gathering, Informatica, Data Modeling, Visio, Agile Methodologies, Software Documentation, SDLC, Change Management, User Acceptance Testing, Data Quality, Data Marts, Testing, Mainframe, Process Improvement, SQL, Test Planning, Systems Analysis, Quality Assurance
Education
Kimball University 2002 — 2006
Dimensional Modeling for Data Warehouse Lifecycle
Oracle 2003 — 2003
University of St. Thomas 2003 — 2003
Software Development
The Data Warehouse Institute 2002 — 2002
Dimensional Modeling
Hennepin Technical College
Business
Ameriprise Financial Services, Inc. October 2004 - Present
SCICOM Data Services June 2000 - March 2004
Bi Performance Service June 1998 - May 2000
UnitedHealth Group 1996 - 1997
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
University of Minnesota-Twin Cities 1992 — 1993
Hennepin Technical College
Medical Terminology, Medical/Health Management and Clinical Assistant/Specialist
Optum Technology Sr. IT Project ConsultantUnited Health GroupDecember 2010 - Present
UnitedHealth Group July 2008 - December 2010
United Health Group September 2007 - July 2008
Ovations / United Health Group August 2006 - August 2007
Genesis10 2004 - 2007
NWA 2004 - 2006
Best Buy 2003 - 2004
Norstan Communications 2000 - 2003
EDS 1984 - 2000
Skills
Project Management, Data Center, Information Technology, Process Improvement, SDLC, ITIL, Vendor Management, Requirements Analysis, Cross-functional Team..., Change Management, Business Process, PMO, Leadership, Business Process..., Project Portfolio..., Project Planning, VoIP, IT Strategy, PMP, Integration, Business Analysis, IT Service Management, Outsourcing, Software Documentation, Program Management
Education
Arkansas College of Technology 1978 — 1981
Associate's degree
Hendrix College 1976 — 1977
University of Arkansas at Little Rock 1974 — 1975
UnitedHealth Group February 2014 - Present
UnitedHealth Group February 2012 - February 2014
UnitedHealth Group December 2005 - February 2014
UnitedHealth Group June 2004 - December 2005
UnitedHealth Group May 2001 - June 2004
UnitedHealth Group June 1997 - March 2004
Skills
Cross-functional Team..., Process Improvement, Health Insurance, HIPAA, Managed Care, Medicare, Project Management, Healthcare Information..., Vendor Management, Healthcare, Business Analysis, Medicaid, Leadership, Health Policy, Visio, Healthcare Consulting, Training
Education
Hofstra University 1992 — 1996
BA, Electronic Journalism, English
UnitedHealth Group June 2015 - Present
Amerigroup of Tennessee January 2015 - May 2015
Harpeth Pediatrics August 2011 - July 2014
Healthways September 2010 - August 2011
Cool Springs Plastic Surgery June 2002 - February 2010
Child Health Associates June 1992 - May 1998
Forrar Williams Architects July 1984 - November 1987
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Pediatrics, Customer Service, Research, PowerPoint, Plastic Surgery, Office Administration, EMR, SharePoint, Laboratory, CLIA, OSHA, Databases, Chronic Disease..., Telephone Triage
Education
Henderson Community College 1989 — 1991
Associates Degree/Nursing, Nursing, 4.0
Owensboro Community and Technical College 1988 — 1989
Associates Degree in Applied Science
Marymount International High School
High School Diploma, General/IB
Prime Therapeutics October 2010 - Present
UnitedHealth Group 2006 - October 2010
Express Scripts 1996 - 2002
Benfield 1994 - 1995
Prudential Insurance 1985 - 1994
Skills
Insurance, Contract Negotiation, Healthcare, Reinsurance, Medicare, Health Insurance, Legal Research, Writing, Managed Care, Employee Benefits, Editing, Leadership, Team Building, Training, Proposal Writing, Contract Management, Corporate Law, Sales, Management, Negotiation, Fundraising
Education
Hennepin Technical College 1999 — 2004
Web programming sequence
Saint John's University 1981 — 1985
BA, English
HealthCare Partners May 2015 - Present
Cheese and Cracker Productions, LLC June 2008 - Present
Richmond Computer January 2015 - April 2015
Caines Creek Council Association April 2012 - April 2015
UnitedHealth Group March 2011 - June 2014
Tenet Healthcare January 2009 - March 2011
UnitedHealth Group September 2007 - January 2009
Independence Blue Cross November 2000 - August 2007
Independence Blue Cross February 1998 - November 2000
Independence Blue Cross August 1996 - February 1998
Skills
Managed Care, Medicaid, Community Outreach, Provider Relations, Claim, Healthcare, Insurance, Team Building, Healthcare Management, Nonprofits, Public Speaking, Leadership Development, HMO, Contract Negotiation, Health Insurance, Team Leadership, Marketing, Healthcare Information..., Analysis, Health Policy, Management, Invoicing, Microsoft Office, Physicians, Policy, Training, Software Documentation, Recruiting, Process Improvement, Project Management, Medicare, Networking, Hospitals, Strategic Planning, HIPAA, Customer Service, Leadership, Program Management, Social Media, Microsoft Excel, Editing, Account Management
Education
Hofstra University 1993 — 1995
B.A., Communications
Rider University 1991 — 1993
Transferred to Hofstra University, Communication and Media Studies
Hightstown High School 1987 — 1991
High School diploma, N/A
Optum Technology October 2007 - Present
UnitedHealth Group 2007 - Present
United Health 2007 - Present
Portellus, Inc April 2007 - September 2007
New Century Mortgage April 2004 - April 2007
New Century 2003 - 2007
Encore Credit Corp July 2003 - March 2004
Non-profit Organization December 2002 - July 2003
HAI Associates Inc November 1998 - October 2002
Bank of Hawaii May 1989 - November 1998
Skills
Business Analysis, Requirements Analysis, Business Requirements, Requirements Gathering, Business Process..., Health Insurance, Financial Services, Banking, Microsoft Word, Visio, PowerPoint, SnagIt, Microsoft Excel, Business Applications, SDLC, Management, Cross-functional Team..., Analysis, Process Improvement, Data Analysis, Training, Projects, Vendor Management, SQL, Software Documentation, Time Management
Education
Hawaii Pacific University 1998 — 2000
Master of Science (MS), Information Systems
Kapiolani Community College 1987 — 1989
Data Processing
The University of Texas at El Paso 1977 — 1980
BS Ed, Education
PDR, LLC May 2015 - Present
Epocrates, Inc. June 2012 - May 2015
CardioNet July 2009 - June 2012
EmCare July 2007 - July 2009
UnitedHealth Group June 2006 - July 2007
Education
Holy Family University
Master of Business Administration (M.B.A.), Finance
La Salle University
Bachelor of Science, Mathematics
UnitedHealth Group December 2011 - Present
UnitedHealth Group March 2011 - December 2011
UnitedHealth Group April 2010 - March 2011
UnitedHealth Group November 2009 - April 2010
UnitedHealth Group July 2007 - November 2009
Compendium Corporation June 2007 - July 2007
Compendium Corporation June 2004 - June 2007
Skills
Business Requirements, Agile Methodologies, Software Documentation, Business Analysis, Process Improvement, SDLC, Requirements Gathering, Demand Management, Capacity Planning, Department Budget..., Operations Management, Building Relationships, Resource Management, Offshore Resource..., Databases, Integration
Education
University of Phoenix 2008 — 2010
MBA, Technology Management
Hobart and William Smith Colleges 2000 — 2004
BA, Major - Economics Minor - Computer Science & Environmental Studies
UnitedHealth Group July 2014 - Present
UnitedHealth Group January 2010 - June 2014
UnitedHealth Group January 2008 - December 2009
Coventry Health Care April 2007 - December 2007
Concentra May 2006 - March 2007
Concentra September 2004 - April 2006
Rexel October 2003 - August 2004
Citi August 2001 - September 2003
Citi May 2000 - August 2001
Citi May 1999 - April 2000
Skills
Process Improvement, Cross-functional Team..., Leadership, Healthcare, Program Management, Managed Care, Team Building, Strategic Planning, Health Insurance, HIPAA
Education
West Virginia University 1998 — 1999
Bachelor of Science Business Administration (B.S.B.A.), Accounting, Cum Laude
Hawaii Pacific University 1995 — 1998
Associate of Science (A.S.), Finance, Cum Laude
RN Analyst October 2013 - Present
UnitedHealth Group 2012 - Present
The Medical Team Inc May 2009 - October 2012
The Medical Team, Inc. January 2008 - May 2009
The Medical Team, Inc. September 2006 - January 2008
The Medical Team, Inc. November 2005 - September 2006
Beaumont Health System October 2003 - September 2006
Beaumont Health System May 1999 - October 2003
Beaumont Health System October 1994 - May 1999
Beaumont Health System May 1994 - October 1994
Skills
Wound Care, Hospitals, Healthcare Management, Healthcare, EKG, Clinical Research, Phlebotomy, Home Care, Medication..., Nursing, Critical Care, Case Managment
Education
Henry Ford Community College
Associate of Science, Nursing, Registered Nursing/Registered Nurse
UnitedHealth Group August 2013 - Present
UnitedHealth April 2011 - August 2013
UnitedHealthcare September 2007 - April 2011
Skills
Process Improvement, Managed Care, Business Analysis, Analysis, Team Building, Access, Business Intelligence, Data Analysis, Health Insurance, Cross-functional Team..., Management, Visio, Business Process...
Education
Heald College 1994 — 1996
AA, electronics, computers
AA
UnitedHealth Group January 2012 - July 2013
automotive technologies inc. 2008 - 2011
Skills
ASP.NET, C#, XML, SQL, Agile Methodologies, HTML, SOA, SDLC, Requirements Analysis, ADO.NET, ASP.NET AJAX, VB.NET, Web Services, AJAX, OOP, T-SQL, Microsoft SQL Server, JavaScript, Web Applications, IIS, ASP, Object Oriented Design, Visual Studio, .NET
Education
Himachal Pradesh University 1995 — 1998
Masters, Computer Science
Himachal Pradesh University 1994 — 1995
Masters, Mathematics
UnitedHealth Group November 2014 - Present
EyeMed Vision Care August 1996 - November 2014
Skills
Business Analysis, Process Improvement, Strategic Planning, Insurance, Leadership, Health Insurance
Education
Hiram College 1992 — 1995
BA, Business Management
UnitedHealth Group May 2014 - Present
IBM October 2000 - May 2014
Northern States Power June 1998 - October 2000
Business Incentives Inc., December 1996 - June 1998
Bell Atlantic Business System Services 1993 - 1996
Skills
Linux, WebSphere Application..., SOA, AIX, IT Service Management, High Availability, ITIL, Data Center, Unifier, SharePoint, Citrix, Microsoft SQL Server, Oracle SQL Developer, Visual Basic, Project Management, ADABAS, System Administration, Windows Server, Software Documentation, Troubleshooting, Technical Analysis, Business Analysis, Change Management, Technical Support, Databases, SAN, Storage, Storage Area Networks
Education
Hennepin Technical College 1996 — 1997
University of Wisconsin-Madison 1985 — 1989
Aetna June 2015 - Present
Aetna November 2013 - Present
Aetna January 2005 - November 2013
AG Communication Systems and Isola January 1997 - 2005
UnitedHealth Group January 1995 - January 1997
Peat Marwick January 1992 - August 1994
MetLife May 1988 - December 1991
Skills
Health Insurance, Healthcare, Managed Care, Employee Benefits, Insurance, Health Savings Accounts, Benefits Administration, Strategic Planning, HIPAA, HRIS
Education
Hofstra University 1985 — 1988
Bachelor of Business Administration (BBA), Finance, General
Hofstra University
UnitedHealth Group July 2012 - Present
HP September 2010 - June 2012
HP Enterprise Services June 2010 - September 2010
HP Enterprise Services June 2004 - June 2010
EDS November 2003 - June 2004
EDS June 1985 - November 2003
Skills
Leadership, PMP, Resource Management, SDLC, ITIL, IT Management, Vendor Management, IT Strategy, Program Management, Project Delivery, Outsourcing, IT Service Management, Service Delivery, PMO, Written and verbal..., Contract Management, Service Level Agreements, Client Delivery
Education
Henry Ford Community College
CISCO Network Academy
Wayne State University 1996 — 1999
MBA, Business
Penn State University 1980 — 1983
BS, Geography
St John's Jesuit High School 1973 — 1977
UnitedHealth Group January 2014 - Present
UnitedHealth Group December 2012 - July 2013
XLHealth May 2012 - December 2012
Stover Hearth & Patio March 2000 - May 2012
Skills
Community Outreach, Public Speaking, Data Analysis, Fundraising, Research, Microsoft Office, Teaching, Public Relations, Social Media, Business Process..., Team Leadership, Nonprofits, Medicare, Medicaid, Managed Care, Program Development, Program Evaluation, Case Managment, Healthcare Management, Grants, Utilization Management, Volunteer Management, Event Planning, Grant Writing, Program Management, Leadership, Provider Relations, Disease Management, Higher Education, Project Management, Healthcare, Health Insurance, Home Care, Building Relationships, Interdepartmental..., HIPAA, Software Documentation, Training, Process Improvement, Case Management, Analysis, Management
Education
Hood College 2012 — 2014
Master of Thanatology
St. John's College 1997 — 1999
Master of Arts, Liberal Arts
St. John’s College of Annapolis 1997 — 1999
Master of Arts, Liberal Arts
St. Mary's College of Maryland 1992 — 1997
Bachelor of Arts (B.A.), Philosophy
St. Mary’s College of Maryland St. Mary’s 1992 — 1997
Bachelor of Arts Degree, Philosophy
UnitedHealth Group September 2013 - Present
Enclarity February 2007 - September 2013
Ingenix March 2000 - February 2007
Skills
ETL, SQL, Business Intelligence, Data Analysis, Analytics, Business Analysis, Data Warehousing, SDLC, Visio, Data Modeling, SAS, Databases, Database Design, Microsoft SQL Server, MySQL, Requirements Analysis, Data Mining, Process Improvement, Agile Methodologies, Healthcare Information...
Education
Metropolitan State University
Master's degree, Management Information Systems, General
Saint Paul College-A Community and Technical College
Certificate, SQL Developer
Saint Paul College-A Community and Technical College
Certificate, Visual Basic Programmer
University of Northern Iowa
Bachelor's degree, Public Administration
Hawkeye Community College
Associate's degree, Registered Nursing/Registered Nurse
Polaris Industries September 2015 - Present
RBA, Inc. March 2014 - September 2015
Sogeti Group January 2014 - March 2014
CDI Corporation August 2012 - January 2014
UnitedHealth Group June 2011 - August 2012
Securian Financial Group May 2007 - June 2011
Tek Systems June 2006 - May 2007
Skills
Windows Server, Active Directory, VMware, SCCM, ServiceNow, Powershell, Unix, Linux, SQL, VBScript, VB.NET, Small Project Management, WMI, SharePoint, XML, XQuery
Education
Hennepin Technical College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Computer Technology/Computer Systems Technology
UnitedHealth Group 1999 - Present
Skills
User Interface Design, Mentoring, Onboarding, Teaching, Training, Information Architecture, User-centered Design, WebEx, User Experience, Usability Testing, Instructional Design, Instructor-led Training, Needs Analysis
Education
Hofstra University 1999 — 2003
MEd, Health Education
James Madison University 1991 — 1995
Bachelor's degree, Psychology
UCare January 2014 - Present
UCare April 2013 - Present
UnitedHealth Group August 2010 - April 2013
Allina Hospitals & Clinics September 2006 - October 2010
Northwest Airlines December 2005 - September 2006
MGI Pharma 2005 - 2006
Fairview Health Services May 2000 - July 2005
Skills
Healthcare, Process Improvement, Hospitals, Healthcare Management, Revenue Cycle, Managed Care, Medicaid, Healthcare Information..., Management, Data Analysis, HIPAA, Analysis, Access, Financial Analysis
Education
University of Minnesota Duluth 1996 — 1998
BS, Accounting
Holyoke Community College 1990 — 1992
Accounting
Voya Financial January 2015 - Present
UnitedHealth Group August 2013 - January 2015
IT Infrastructure Support IT Operational Support June 2012 - August 2013
Minneapolis Radiology at Plymouth January 2012 - May 2012
IBM January 2003 - March 2010
ING 1999 - 2003
Wilsons Leather 1983 - 1999
Skills
AIX, Incident Management, System Administration, Disaster Recovery, z/OS, Unix, IT Service Management, HP-UX, Servers, Business Analysis, Operating Systems, Unix Shell Scripting, Enterprise Architecture, Perl, IT Operations, SDLC, High Availability
Education
University of Minnesota-Twin Cities
BS, Biology
Hennepin Technical College
Computer Science
UnitedHealth Group January 2014 - Present
United Healthcare March 2008 - Present
Inmar 2007 - 2008
Inmar 2007 - 2008
Womble Carlyle Sandridge & Rice LLP/Firm Logic 1998 - 2001
Womble Carlyle Sandridge & Rice LLP/Firm Logic 1998 - 2001
Skills
Employee Benefits, Account Management, Health Insurance, Customer Service, Managed Care, Medicare, Healthcare, Insurance, Sales, Call Centers, Process Improvement, Salesforce.com, Project Management, Management
Education
High Point University 1994 — 1997
Bachelor of Science (BS), Industrial and Organizational Psychology
Salem College 2002 — 2003
Attended one year towards Masters, Education
UnitedHealth Group January 2011 - Present
UnitedHealth Group March 2003 - January 2011
Merrill Lynch September 1989 - July 1998
Education
Hofstra University 1982 — 1987
BS, Compute Science/Business Option
UnitedHealth Group December 2011 - Present
HealthPlanOne, LLC September 2011 - November 2011
UnitedHealth Group February 2011 - May 2011
UnitedHealth Group March 2010 - June 2010
Right Management March 2009 - April 2009
Top Floor Creations, Inc. 1999 - 2005
Skills
Software Documentation, Community Outreach, Marketing, Technical Writing, Policy, Proofreading, Management, Process Improvement, HIPAA, Healthcare, Clinical Research, Entrepreneurship, Editing, SnagIt, Microsoft Office, Quality Assurance, Visio, SharePoint, Data Entry, Newsletters, Copy Editing
Education
Hofstra University
B.A., English
UnitedHealth Group March 2009 - Present
Modis November 2007 - March 2009
UnitedHealth Group 2009 - 2009
Patterson Dental 2001 - 2007
Skills
Network Administration, Computer Hardware, XP, Information Technology, Process Improvement, Visio, CDL Class A, Air Brakes, Class A License
Education
Hennepin Technical College
Associate of Science (A.S.), Computer Networking
United Health Technologies November 2007 - Present
UnitedHealth Group 2007 - Present
IBM Global Services October 2000 - November 2007
Proex January 1995 - January 2000
Skills
DB2, AIX, Shell Scripting, Disaster Recovery, Database Administration, Ksh, Unix Shell Scripting, Informix, SQL Tuning, Databases, Unix, Business Intelligence
Education
Hennepin Technical College
None
UnitedHealth Group EDI ManagerClaimLynx, Inc2000 - 2006
Skills
HIPAA, Healthcare Information..., Process Improvement, Medicare, Vendor Management, Cross-functional Team..., Medicaid, EDI, Healthcare, Managed Care, Health Insurance, SDLC, Visio, HL7, Software Documentation, Business Analysis, Program Management
Education
Hofstra University
Bachelor's degree Business Computer Information Systems
UnitedHealth Group October 2013 - Present
UnitedHealth Group January 2011 - October 2013
Enterprise Rent-A-Car June 2001 - 2009
Skills
Management, Sales, Customer Service, Team Building, Leadership, Training, Customer Retention, Insurance, Customer Satisfaction, Budgets, Account Management, Process Improvement
Education
Guilford College 2010 — 2013
Bachelor's Degree, Accounting
High Point University 1996 — 2001
Bachelor of Science (B.S.), Sport and Fitness Administration/Management
ERHS
Cigna October 2014 - Present
CIGNA December 1999 - Present
Firm United Healthcare April 1995 - December 1999
UnitedHealth Group 1995 - 1999
The Travelers 1981 - 1984
Skills
Health Insurance, Process Improvement, Managed Care, Healthcare Management, Healthcare, Business Analysis, Health Policy, Vendor Management, Medicaid, Program Management, Quality Assurance, SDLC, Insurance, Project Management, Change Management, Medicare
Education
Rensselaer Polytechnic Institute at Hartford 1989 — 2001
MA, Healthcare Administration
Hobart and William Smith Colleges 1978 — 1981
Accelerated BA, Sociology, English
Granby Memorial High School 1973 — 1978
High School Diploma, General Studies
Fidelis Care New York December 2006 - Present
Fidelis Care New York March 2014 - April 2015
HealthCare Partners, IPA & MSO June 2013 - February 2014
UnitedHealth Group June 2005 - December 2006
Healthfirst October 2003 - June 2005
Cigna June 2000 - December 2002
Mount Sinai Beth Israel August 1998 - June 2000
Royal Health Care May 1997 - August 1998
Skills
Managed Care, Medicaid, Medicare, Health Insurance, Healthcare Management, Healthcare, Utilization Management, HIPAA, Disease Management, Provider Relations, Healthcare Information..., Insurance, HMO, Network Development, Process Improvement, Hospitals, Medicare/Medicaid..., Data Analysis, Health Policy, Business Analysis, Healthcare Industry, Health Economics, Healthcare Consulting, Pharmacy Benefit..., Quality Improvement, Healthcare Analytics
Education
Hofstra University 1996 — 1998
MHA, Health Care Administration
State University of New York College at Buffalo 1991 — 1996
Bachelor of Arts (B.A.), Health Services Administration
Xaverian High School 1987 — 1991
Ulteig August 2013 - Present
United Health Group June 2007 - August 2013
UnitedHealth Group June 2007 - February 2009
Skills
Active Directory, Software Documentation, Disaster Recovery, SharePoint, Visio, Process Improvement, ITIL, Access, Help Desk Support, Windows Server, VMware, VPN, Troubleshooting, Network Administration, Technical Support
Education
Hennepin Technical College 2003 — 2005
AAS, Network Administration
UnitedHealth Group March 2009 - Present
UnitedHealth Group March 2005 - March 2009
UnitedHealth Group July 1999 - March 2005
Skills
Visio, SDLC, Databases, ITIL, IT Management, Requirements Analysis, Systems Analysis, Integration, Troubleshooting, IT Strategy, IT Service Management, Information Technology, Security, MS Project, Data Migration, XP, Technical Support, Windows, Project Management, Disaster Recovery, SharePoint, Software Development, Software Documentation, System Deployment, Windows XP
Education
Hennepin Technical College 2001 — 2003
2 yr, Computer Systems Networking and Telecommunications, 3.89
UnitedHealth Group October 2006 - Present
Citi April 1997 - October 2006
Education
High Point University
BS, Industrial / Organizational Psychology
UnitedHealth Group May 2011 - Present
UnitedHealth Group October 2008 - May 2011
TEKsystems July 2007 - October 2008
Skills
Networking, Visio, SharePoint, Active Directory, XP, Software Documentation, Call Center, Project Management, Business Analysis, Troubleshooting, SQL, Microsoft SQL Server, Help Desk Support, Windows, Process Improvement, Windows 7, XML, ASP.NET, HTML, Team Building, Call Centers, Access, Avaya, Contact Centers, Disaster Recovery, Technical Support, Windows Server, ITIL, System Administration, Windows XP, Avaya Technologies
Education
University of Maryland University College 2011 — 2015
Bachelors, Computer and Information Science
Hennepin Technical College 2002 — 2005
Computer Networking
Optum Technology 2012 - Present
Optum Technology 2008 - 2012
UnitedHealth Group 2006 - 2008
Carlson Marketing Group 2004 - 2006
Carlson Marketing Group 2004 - 2004
Carlson Marketing Group 2003 - 2004
Carlson Marketing Group 2002 - 2003
Carlson Marketing Group 1996 - 2002
Carlson Marketing Group 1995 - 1996
Carlson Marketing Group 1994 - 1995
Skills
Visio, Vendor Management, Business Analysis, Process Improvement, SharePoint, Project Management, Staff Management, Client Interfacing, Customer Relations, Program Management, MS Project, Cross-functional Team..., Requirements Analysis, Project Delivery, Microsoft Office, Integration, Team Leadership, Strategic Planning, IT Capital Planning
Education
Hennepin Technical College
Computer Programming, Computer Architecture
UnitedHealth Group August 2011 - Present
United Health Group October 2007 - August 2011
Brand Name Deals February 2004 - April 2007
T&J Computing March 2003 - April 2007
American Heart Association August 1997 - March 2003
DataComm Connections, Inc November 1996 - August 1997
American Red Cross Twin Cities Area Chapter June 1993 - November 1996
Skills
Networking, Disaster Recovery, Windows Server, Troubleshooting, XP, Servers, Operating Systems, Hardware, Software Documentation, Microsoft Exchange, Security, Process Improvement
Education
Normandale Community College 2005 — 2006
Associates of Arts, Computer Science
Hennepin Technical College 2002 — 2003
Associates in Science Degree; Degree, Computer Science; Progress; Computer Programming, Calculus and Calculus based Physics
Normandale Community College 1999 — 2002
Associates of Arts, Mathematics and Computer Science
UnitedHealth Group 2012 - Present
Express Scripts 2001 - 2011
UnitedHealth Group February 2000 - December 2001
Express Scripts October 1992 - February 2000
Skills
Client Relationship..., Self Driven, Collaborative Problem..., Operations Management, Mentoring, Customer Relations, Business Strategy, Self-driven, CRM, Customer Service, Medicare Part D, Managed Care, Account Management, Cross-functional Team..., Health Insurance, Healthcare, Leadership, Medicare, Pharmacy Benefit..., Sales
Education
Hennepin Technical College 1982 — 1983
Licensed Practical Nurse
University of St. Thomas
Business Administration
UnitedHealth Group March 2013 - Present
Department of Veterans Affairs June 2010 - August 2010
Jazz and Java Cafe August 2008 - December 2008
City of Salem June 2007 - May 2008
Skills
Customer Service, Microsoft Excel, Microsoft Word, Access, PowerPoint
Education
Mississippi State University 2010 — 2012
Bachelors, Accounting, 3.39
Holmes Community College 2008 — 2010
General College Studies
UnitedHealth Group February 2015 - Present
The Queen's Medical Center December 2013 - February 2015
APS Healthcare July 2011 - December 2013
The Salvation Army September 2008 - January 2013
Po'ailani, Inc. January 2009 - July 2011
Skills
Case Management, Healthcare, Mental Health, Mental Health Counseling, Social Services, Crisis Intervention, Group Therapy, Community Outreach, Behavioral Health, Case Managment, Clinical Research, Decisiveness, Family Therapy, Nonprofits, Program Development, Psychotherapy, Public Speaking, Treatment
Education
Hawaii Pacific University 2007 — 2008
MSW, Social Work
University of Missouri-Saint Louis 2004 — 2007
BSW, Social Work
University of South Florida 2002 — 2004
General Studies
Grand JiVante October 2013 - Present
Cherry Hill Photo March 2009 - December 2013
Klatt, Odekirk, Augustine, Sayer, Treinen & Rastede, P.C. May 2013 - October 2013
Hawkeye Community College October 2011 - May 2013
Presbyterian Village August 2012 - December 2012
UnitedHealth Group October 2009 - May 2011
Flying J Inc. June 2009 - October 2009
Boys & Girls Club of Black Hawk County April 2009 - May 2009
Exceptional Persons, Inc January 1992 - July 2008
Skills
Human Resources, Training, Leadership, Human Resource..., Training Facilitation, Healthcare, Recruiting, Microsoft Excel, PowerPoint, Hiring Practices, Interviewing Skills, Interview Preparation, Training Programs, Training Leadership, Training Delivery, Employment Law, Labor Relations, Background Checks, Hiring Employees, Benefits Administration, Health Insurance, Policy Writing, Medicaid, Healthcare Industry, Managed Care, Management, Employee Orientations, Training ROI, Staffing Processes, Staffing Coordination, Staffing Development, Terminations, Communication Skills..., Communication, Strategic Planning, Policy Research, Informational Interviews, Documentation Practices, Structured Documentation, Progressive Discipline, Employment Rights, Employment Claims, Employment Standards, Call Center
Education
Western Governors University 2013 — 2015
Bachelor of Science (BS), Business - Human Resource Managment
Hawkeye Community College 2011 — 2013
Associate of Applied Science (AAS), Human Resources Management and Services, 4.0 GPA
Iowa Central Community College 1989 — 1991
Associate of Science, Child Development
UnitedHealth Group June 2010 - April 2013
RSA Medical June 2008 - June 2010
Resurrection Health Care October 2008 - October 2009
Genesis Medial Center May 2006 - May 2008
Kahl Home for the Aged and Infirmed May 2005 - May 2006
Great Escapes Vacations August 2004 - June 2005
Vanderbilt University February 2002 - August 2002
DCI December 2000 - June 2001
Baptisti Hospital January 1998 - January 1999
Skills
Nursing, Hospitals, Vital Signs, Healthcare, Healthcare Management, Clinical Research, Medical Terminology, Cpr Certified, Customer Service, Data Entry, PowerPoint, Medical Billing, Software Documentation, Microsoft Word, Telephone Skills, 10 Key, Medical Records, ICD-9, Medicare, Medical Coding, HIPAA, Claims Handling, Claims Resolution, Project Planning, Health Insurance
Education
Upper Iowa University 2008 — 2011
N/A, Healthcare Administration
Scott Community College 2005 — 2008
N/A, Healthcare Administration
Henry Ford Community College 2004 — 2005
N/A, Healthcare Administration
UnitedHealth Group August 2013 - Present
The Hartford January 2012 - August 2013
Merrill Lynch May 2011 - September 2011
TD Bank September 2009 - May 2011
Skills
Insurance, Underwriting, Microsoft Excel, Analysis, Customer Service, Microsoft Office, Financial Analysis, Investments, Access, Account Reconciliation, Commercial Lending, Credit, Deposits, Loans
Education
Westfield State University 2008 — 2011
Bachelor's Degree in Science, Business Management
Holyoke Community College 2006 — 2008
Associates, Business Administration
AposTherapy June 2015 - Present
Smith and Nephew Biotherapeutics January 2012 - Present
Merck December 2010 - December 2011
Merck September 2009 - December 2010
Schering-Plough-acquried by Merck December 2005 - September 2009
UnitedHealth Group January 2003 - December 2005
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Hospitals, Healthcare, Strategic Planning
Education
Hofstra University 2000 — 2002
Bachelor's Degree, Business Administration and Management, General
Nassau Commuity College 1998 — 2000
Associate's degree, Marketing
UnitedHealth Group May 2015 - Present
Convergys March 2014 - April 2015
Veredus August 2013 - November 2013
Health Management Systems (on assignment from RPC) December 2012 - August 2013
Telvista Inc. November 2011 - October 2012
Walmart Stores, Inc May 2010 - June 2011
Skills
Research, Call Centers, Technical Support, Windows 7, Customer Service, Microsoft Office, Troubleshooting, Computer Hardware, Information Technology, Loans
Education
University of Texas at Dallas - Naveen Jindal School of Management 2015 — 2019
Master of Science (M.S.), Information Technology and Management
Hendrix College 2006 — 2010
Bachelor of Arts, History
Universidad de Monterrey 2009 — 2009
Exchange Program
Allina Health & Abbott Northwestern Hospital January 2015 - Present
Allina Health July 2013 - Present
UnitedHealth Group February 2009 - April 2011
Humana May 2008 - January 2009
Meritain Health, formerly CBSA 1998 - 2008
Skills
Insurance, Employee Benefits, Medicare, Medical Terminology, Underwriting, Customer Service, Healthcare Management, Managed Care, HIPAA, Long-term Care, Reinsurance, Utilization Management, Enrollment Management, Referrals, Teamwork, Performance Auditing, Quality Assurance, Plan Review, Elder Care, Gerontology, Social Services, Provider Relations, Risk Assessment, Human Resources, Administrative..., Mentoring, Care Management, Administrative Support, Clerical Duties, Appointment Scheduling, Patient Advocacy, Clinical Support, High Level Of Accuracy
Education
Metropolitan State University 2011 — 2013
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
North Hennepin Community College 1988 — 1990
Associates, Retail Management
Hennepin Technical College 1987 — 1988
Certificate, Retail Floristry
UnitedHealth Group March 2015 - Present
DecisionOne February 2013 - March 2015
Stauer through Aerotek October 2012 - January 2013
AllianceOne January 2007 - September 2012
Pinnacle Financial Group, Inc. March 2006 - January 2007
AllianceOne February 2002 - March 2006
MCI Worldcom July 2000 - January 2002
APAC Customer Services 1998 - 2000
Skills
Recoveries, Skip Tracing, Call Centers, Software Documentation, Vendor Management, Banking, Process Improvement, Cold Calling, Microsoft Office, Outlook, Customer Experience, Technical Support, XP, Goal Oriented, Credit Cards, Bankruptcy, Customer Service, Training, Windows, Team Building
Education
Hawkeye Community College 1998 — 1999
Associate's degree, Information Technology
Hawkeye Community College 1996 — 1999
Associate's degree, General Education
UnitedHealthcare August 2012 - Present
UnitedHealth Group April 2007 - August 2012
Education
Haslam College of Business at the University of Tennessee 2001 — 2002
Master of Business Administration (MBA)
University of Tennessee-Knoxville
Bachelor of Arts (B.A.), Anthropology
E.K. Fernandez Events January 2012 - Present
UnitedHealth Group April 2011 - January 2012
The State Department of Taxation March 2010 - June 2010
Skills
Able To Multi-task, Typing, Computer program skills
Education
Heald College-Honolulu 2011 — 2013
Leeward Community College 2009 — 2010
Gap Inc./Gap Inc. Direct July 2009 - July 2013
UnitedHealth Group November 2012 - May 2013
Dell Services December 2010 - January 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Clinical Research, Retail, Troubleshooting, Access, Customer Satisfaction, Data Entry, Time Management
Education
Heald College-Honolulu 2007 — 2009
Associate of Science (A.S.), Medical/Clinical Assistant
Moreno Valley College
Bachelor of Business Administration (B.B.A.)
UnitedHealth Group March 2013 - Present
Bright Now! Dental February 2013 - March 2013
Gap Inc. August 2012 - February 2013
The Body Shop November 2012 - January 2013
Palomar College January 2012 - August 2012
Vice Province of Our Lady Star of the Sea August 2008 - December 2011
Ambyth Shipping & Trading Inc. May 2008 - May 2008
Ambyth Shipping & Trading Inc. February 2005 - May 2008
Ambyth Shipping & Trading Inc. January 2005 - February 2005
Skills
Warehousing, Transportation, Microsoft Office, Logistics, Customer Service, Project Management, Strategic Planning, Microsoft Word
Education
MiraCosta College 2012 — 2012
Kinesiology and Exercise Science
Palomar College 2012 — 2012
Psychology, 3.9
Holy Names University 2011 — 2011
Philosophy and Religious Studies, 4.0
Guam Community College 2007 — 2007
None, Undeclared, 3.75
University of Guam 2004 — 2004
None, Undeclared, 3.75
United Health Group September 2015 - Present
MPC May 2015 - August 2015
Integrity Global Solution September 2013 - April 2015
UnitedHealth Group 2015 - 2015
UnitedHealth Group 2015 - 2015
UnitedHealth Group 2013 - 2015
Regis Corporation April 2013 - July 2013
PcsForPeople September 2011 - June 2012
Free Geeks Twin Cities June 2011 - August 2011
Saint Paul College Technology Center February 2011 - May 2011
Skills
Software Installation, Troubleshooting, Maintaining and..., Active Directory: user..., IP Routing, Cisco initial..., Subnetting, TCP/IP, Installing home..., Inter-Vlan Routing, Trunking, VLAN, Standard and Extended..., OSPFv2, OSPFv3, NTP, IPv6, DHCPv4, STP, EIGRP, NAT, Windows XP, Outlook 2013, ITIL
Education
Saint Paul College-A Community and Technical College 2010 — 2013
Computer Network Engineer AAS, Network Engineer, 3.4
Hennepin Technical College
Cisco Networking Advanced Technical Certificate, Cisco Networking and Security
Metropolitan State University
Bachelor of Applied Science (BASc), Information Technology
UnitedHealth Group 2013 - Present
Altegra Health August 2012 - Present
Skills
inpatient medical, surgical coding, procedural coding, ED, diagnostics, infusions, ICD 10 TRAINED, outpatient coding, cardiology, Healthcare, HIPAA, Medical Terminology, Medicare, ICD-9, EHR, CPT, Medical Records, Medical Billing, Healthcare Management, Medicaid, Inpatient, Meditech, Epic Systems, Medicine, Healthcare Industry, Radiology, Medical Compliance, Physician Coding, E/M coding, IDX
Education
Hesston College 2004 — 2006
Associate's degree, Registered Nursing/Registered Nurse, 3.89
Ultimate Medical Academy-Tampa
Medical Insurance Coding Specialist/Coder, 4.0
ChexMate Consulting LLC September 2010 - Present
UnitedHealth Group January 2011 - October 2013
BCBSNC March 2008 - November 2010
Republic Airways Holdings, Inc. March 2002 - December 2007
Education
Winston-Salem State University 2013 — 2014
Bachelor of Arts (B.A.), Interdisciplinary Studies
High Point University 2009 — 2011
Business Administration, Management and Operations
John A. Haugen Assoc. May 2014 - Present
UnitedHealth Group January 2012 - April 2014
University Minnesota Physicians November 2008 - September 2012
Women's Health Consultants May 1994 - June 2005
Skills
Women's Health, Reproductive Medicine, Case Managment, Hospitals, Healthcare Management, Clinical Research, Critical Care, Inpatient
Education
Hennepin Technical College 1989 — 1991
University of Minnesota-Twin Cities
UnitedHealth Group 2010 - Present
UnitedHealth Group 2010 - 2014
UnitedHealth Group 2010 - 2014
Education
Herzing University-Atlanta 2013 — 2015
Associate's degree, Medical Insurance Coding Specialist/Coder
Norwex USA February 2014 - Present
My Home January 2014 - Present
UnitedHealth Group August 2013 - January 2014
W February 2013 - August 2013
Education
Hibbing Community College-A Technical and Community College